Job Description Job Description 11-009 - Security Control Assessor (SCA) II Location: Crystal City, VA Salary: $168,932.71 Billet Number: JUSTIFIED-0055 Skill Level: 2 Current Vacancy-Specific Requirements MANDATORY: 7-9 years related experience; 4+ years experience in SAP, SCI, or Collateral Information Systems (S) security and implementation of regulations identified in the description of duties; Prior performance in the role of ISSO and ISSM or SCA; TRAINING: IAM Level II (in lieu of IAT Level III) Position Description The SCA is responsible for conducting a comprehensive assessment of the management, operational, and technical security controls employed within or inherited by an IS to determine the overall effectiveness of the controls (i.e., the extent to which the controls are implemented correctly, operating as intended, and producing the desired outcome with respect to meeting the security requirements for the system). SCAs also provide an assessment of the severity of weaknesses or deficiencies discovered in the IS and its environment of operation and recommend corrective actions to address identified vulnerabilities. Responsibilities will cover Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities within the customer's area of responsibility. Performance shall include: Perform oversight of the development, implementation and evaluation of IS security program policy; special emphasis placed upon integration of existing SAP network infrastructure Perform assessment of ISs, based upon the Risk Management Framework (RMF) methodology in accordance with the Joint Special Access Program (SAP) Implementation Guide (JSIG) Advise the Information System Owner (ISO), Information Data Owner (IDO), Program Security Officer (PSO), and the Delegated and/or Authorizing Official (DAO/AO) on any assessment and authorization issues Evaluate Authorization packages and make recommendation to the AO and/or DAO for authorization Evaluate IS threats and vulnerabilities to determine whether additional safeguards are required Advise the Government concerning the impact levels for Confidentiality, Integrity, and Availability for the information on a system Ensure security assessments are completed and results documented and prepare the Security Assessment Report (SAR) for the Authorization boundary Initiate a Plan of Action and Milestones (POA&M) with identified weaknesses for each Authorization Boundaries assessed, based on findings and recommendations from the SAR Evaluate security assessment documentation and provide written recommendations for security authorization to the Government Discuss recommendation for authorization and submit the security authorization package to the AO/DAO Assess proposed changes to Authorization boundaries operating environment and mission needs to determine the continuation to operate. Review and concur with all sanitization and clearing procedures in accordance with Government guidance and/or policy Assist the Government compliance inspections Assist the Government with security incidents that relate to cybersecurity and ensure that the proper and corrective measures have been taken Ensure organization are addressing and conducting all phases of the system development life cycle (SDLC) Evaluate Hardware and Software to determine security impact that it might have on Authorization boundaries Evaluate the effectiveness and implementation of Continuous Monitoring Plans Represent the customer on inspection teams Experience: 7 - 9 years related experience Minimum of four (4) years' experience in SAP, SCI or Collateral Information Systems (IS) Security and the implementation of regulations identified in the description of duties. Prior performance in the role of ISSO and ISSM or SCA Education: Bachelor's degree in a related discipline or equivalent experience (4 years) Certifications: Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level III or Information Assurance Manager Level II within 6 months of the date of hire Security Clearance: Current clearance as defined in the Task Order Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Other Requirements: Must be able to regularly lift 50lbs Top Secret/Special Compartmented Information (TS/SCI) Individuals must possess current Top Secret/Special Compartmented Information (TS/SCI) eligibility with an in scope BI, or enrollment into Continuous Evaluation, or an in scope open PR. Depending on the position, additional security screening may also be required (e.g., polygraph examination, etc.).
09/27/2026
Full time
Job Description Job Description 11-009 - Security Control Assessor (SCA) II Location: Crystal City, VA Salary: $168,932.71 Billet Number: JUSTIFIED-0055 Skill Level: 2 Current Vacancy-Specific Requirements MANDATORY: 7-9 years related experience; 4+ years experience in SAP, SCI, or Collateral Information Systems (S) security and implementation of regulations identified in the description of duties; Prior performance in the role of ISSO and ISSM or SCA; TRAINING: IAM Level II (in lieu of IAT Level III) Position Description The SCA is responsible for conducting a comprehensive assessment of the management, operational, and technical security controls employed within or inherited by an IS to determine the overall effectiveness of the controls (i.e., the extent to which the controls are implemented correctly, operating as intended, and producing the desired outcome with respect to meeting the security requirements for the system). SCAs also provide an assessment of the severity of weaknesses or deficiencies discovered in the IS and its environment of operation and recommend corrective actions to address identified vulnerabilities. Responsibilities will cover Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities within the customer's area of responsibility. Performance shall include: Perform oversight of the development, implementation and evaluation of IS security program policy; special emphasis placed upon integration of existing SAP network infrastructure Perform assessment of ISs, based upon the Risk Management Framework (RMF) methodology in accordance with the Joint Special Access Program (SAP) Implementation Guide (JSIG) Advise the Information System Owner (ISO), Information Data Owner (IDO), Program Security Officer (PSO), and the Delegated and/or Authorizing Official (DAO/AO) on any assessment and authorization issues Evaluate Authorization packages and make recommendation to the AO and/or DAO for authorization Evaluate IS threats and vulnerabilities to determine whether additional safeguards are required Advise the Government concerning the impact levels for Confidentiality, Integrity, and Availability for the information on a system Ensure security assessments are completed and results documented and prepare the Security Assessment Report (SAR) for the Authorization boundary Initiate a Plan of Action and Milestones (POA&M) with identified weaknesses for each Authorization Boundaries assessed, based on findings and recommendations from the SAR Evaluate security assessment documentation and provide written recommendations for security authorization to the Government Discuss recommendation for authorization and submit the security authorization package to the AO/DAO Assess proposed changes to Authorization boundaries operating environment and mission needs to determine the continuation to operate. Review and concur with all sanitization and clearing procedures in accordance with Government guidance and/or policy Assist the Government compliance inspections Assist the Government with security incidents that relate to cybersecurity and ensure that the proper and corrective measures have been taken Ensure organization are addressing and conducting all phases of the system development life cycle (SDLC) Evaluate Hardware and Software to determine security impact that it might have on Authorization boundaries Evaluate the effectiveness and implementation of Continuous Monitoring Plans Represent the customer on inspection teams Experience: 7 - 9 years related experience Minimum of four (4) years' experience in SAP, SCI or Collateral Information Systems (IS) Security and the implementation of regulations identified in the description of duties. Prior performance in the role of ISSO and ISSM or SCA Education: Bachelor's degree in a related discipline or equivalent experience (4 years) Certifications: Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level III or Information Assurance Manager Level II within 6 months of the date of hire Security Clearance: Current clearance as defined in the Task Order Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Other Requirements: Must be able to regularly lift 50lbs Top Secret/Special Compartmented Information (TS/SCI) Individuals must possess current Top Secret/Special Compartmented Information (TS/SCI) eligibility with an in scope BI, or enrollment into Continuous Evaluation, or an in scope open PR. Depending on the position, additional security screening may also be required (e.g., polygraph examination, etc.).
Job Description Job Description Description The Internal Systems Technician serves as the technical backbone for internal operations, supporting team members across Louisiana, Texas, and Georgia. This role manages internal service desk escalations, maintains documentation and automation workflows, and oversees the technical onboarding and offboarding lifecycle. Acting as a core Tier 2 resource, the technician bridges day-to-day user support with systems administration-maintaining core Microsoft cloud infrastructure, diagnosing advanced endpoint and network issues, and driving continuous operational reliability. Key Responsibilities L2 Incident Escalation & Systems Support: Serve as the primary escalation point for internal service tickets via ConnectWise PSA. Conduct root-cause analysis on recurring technical faults, resolve complex application and OS crashes, and address advanced system issues: Identity & Directory Services: Manage hybrid identity synchronization, troubleshoot Microsoft Entra ID (Azure AD Connect / Cloud Sync), and resolve complex on-prem Active Directory, DNS, and GPO conflicts. Microsoft 365 Administration: Troubleshoot advanced Exchange Online mail flow, transport rules, message trace diagnostics, shared mailbox delegation, and OneDrive/SharePoint access governance. Endpoint & Intune Management: Build, deploy, and remediate Windows endpoint configurations using Microsoft Intune (Endpoint Manager), including compliance policies, configuration profiles, BitLocker recovery, and Autopilot deployment. Network & Connectivity: Diagnose internal VLAN segmentation, switch port mappings, VPN client/gateway routing, firewall policies, and VoIP jitter/packet-loss issues. Advanced OS Remediation: Perform deep registry modifications, profile corruption fixes, driver-level debugging, and Windows Event Viewer log forensics. Provisioning & Endpoint Lifecycle: Own end-to-end hardware/software deployment and decommissioning. Standardize zero-touch or light-touch imaging and configuration using Microsoft Intune, Windows Autopilot, and immy.bot. Internal Infrastructure & Collaboration Administration: Maintain internal collaboration structures, guest access controls, retention policies, and shared storage hierarchies across Microsoft Teams and SharePoint Online. Security, Compliance & Access Hygiene: Enforce Role-Based Access Control (RBAC) and least-privilege principles. Monitor identity security policies, Conditional Access rules, self-service password reset (SSPR), and endpoint defense platforms including DUO MFA, Huntress, and Avanan. Automation & Scripting: Leverage PowerShell to automate recurring admin tasks, bulk user provisioning, license assignments, and tenant reporting. Partner with team leads to build workflows in Rewst, zofIQ, and Power Automate. Documentation & Asset Governance: Maintain internal Standard Operating Procedures (SOPs) and infrastructure architecture diagrams in Hudu. Track hardware depreciation, lifecycle health, and Microsoft licensing tiers via Lifecycle Manager. Skills, Knowledge and Expertise Experience: 2-4 years of progressive IT systems support or MSP experience handling Tier 2 ticket resolution and identity workflows. Microsoft Cloud & Identity Stack: Proficiency with Microsoft 365 Admin Center, Exchange Admin Center, and Microsoft Entra ID. Practical experience managing and enrolling devices through Microsoft Intune / Endpoint Manager. Familiarity with Conditional Access policies, Microsoft Defender for Endpoint/Office 365, and modern authentication frameworks. Working knowledge of hybrid directory structures (Active Directory + Entra ID synchronization). Scripting & Command Line: Practical ability to run and modify basic PowerShell scripts for M365 tenant management and client troubleshooting. Networking Fundamentals: Solid understanding of TCP/IP, subnetting, DHCP reservations, DNS record management, VLAN routing, and IPsec/SSL VPNs. Platform & Tooling Ecosystem: Core & PSA/RMM: ConnectWise PSA/Manage, ConnectWise Automate/RMM, Auvik. Security & Provisioning: Huntress, Avanan/Check Point, DUO Security, immy.bot. Documentation & Automation: Hudu, Liongard, Lifecycle Manager, Rewst. Core Competencies: Analytical problem-solving mindset, methodical incident isolation skills, clear technical documentation habits, and polished communication when collaborating with cross-functional internal stakeholders. Preferred Certifications: Microsoft Certified: Endpoint Administrator Associate (MD-102), Microsoft 365 Certified: Fundamentals (MS-900), CompTIA Network+, or CompTIA Security+. Benefits Health & Wellness: Medical, dental, and vision insurance. Life Insurance: Employer-paid life insurance. Retirement: 401(k) retirement plan with company match. Time Off: Paid Time Off (PTO) and paid company holidays. Growth & Culture: Professional development and training opportunities, career advancement pathways, and employee recognition programs.
09/27/2026
Full time
Job Description Job Description Description The Internal Systems Technician serves as the technical backbone for internal operations, supporting team members across Louisiana, Texas, and Georgia. This role manages internal service desk escalations, maintains documentation and automation workflows, and oversees the technical onboarding and offboarding lifecycle. Acting as a core Tier 2 resource, the technician bridges day-to-day user support with systems administration-maintaining core Microsoft cloud infrastructure, diagnosing advanced endpoint and network issues, and driving continuous operational reliability. Key Responsibilities L2 Incident Escalation & Systems Support: Serve as the primary escalation point for internal service tickets via ConnectWise PSA. Conduct root-cause analysis on recurring technical faults, resolve complex application and OS crashes, and address advanced system issues: Identity & Directory Services: Manage hybrid identity synchronization, troubleshoot Microsoft Entra ID (Azure AD Connect / Cloud Sync), and resolve complex on-prem Active Directory, DNS, and GPO conflicts. Microsoft 365 Administration: Troubleshoot advanced Exchange Online mail flow, transport rules, message trace diagnostics, shared mailbox delegation, and OneDrive/SharePoint access governance. Endpoint & Intune Management: Build, deploy, and remediate Windows endpoint configurations using Microsoft Intune (Endpoint Manager), including compliance policies, configuration profiles, BitLocker recovery, and Autopilot deployment. Network & Connectivity: Diagnose internal VLAN segmentation, switch port mappings, VPN client/gateway routing, firewall policies, and VoIP jitter/packet-loss issues. Advanced OS Remediation: Perform deep registry modifications, profile corruption fixes, driver-level debugging, and Windows Event Viewer log forensics. Provisioning & Endpoint Lifecycle: Own end-to-end hardware/software deployment and decommissioning. Standardize zero-touch or light-touch imaging and configuration using Microsoft Intune, Windows Autopilot, and immy.bot. Internal Infrastructure & Collaboration Administration: Maintain internal collaboration structures, guest access controls, retention policies, and shared storage hierarchies across Microsoft Teams and SharePoint Online. Security, Compliance & Access Hygiene: Enforce Role-Based Access Control (RBAC) and least-privilege principles. Monitor identity security policies, Conditional Access rules, self-service password reset (SSPR), and endpoint defense platforms including DUO MFA, Huntress, and Avanan. Automation & Scripting: Leverage PowerShell to automate recurring admin tasks, bulk user provisioning, license assignments, and tenant reporting. Partner with team leads to build workflows in Rewst, zofIQ, and Power Automate. Documentation & Asset Governance: Maintain internal Standard Operating Procedures (SOPs) and infrastructure architecture diagrams in Hudu. Track hardware depreciation, lifecycle health, and Microsoft licensing tiers via Lifecycle Manager. Skills, Knowledge and Expertise Experience: 2-4 years of progressive IT systems support or MSP experience handling Tier 2 ticket resolution and identity workflows. Microsoft Cloud & Identity Stack: Proficiency with Microsoft 365 Admin Center, Exchange Admin Center, and Microsoft Entra ID. Practical experience managing and enrolling devices through Microsoft Intune / Endpoint Manager. Familiarity with Conditional Access policies, Microsoft Defender for Endpoint/Office 365, and modern authentication frameworks. Working knowledge of hybrid directory structures (Active Directory + Entra ID synchronization). Scripting & Command Line: Practical ability to run and modify basic PowerShell scripts for M365 tenant management and client troubleshooting. Networking Fundamentals: Solid understanding of TCP/IP, subnetting, DHCP reservations, DNS record management, VLAN routing, and IPsec/SSL VPNs. Platform & Tooling Ecosystem: Core & PSA/RMM: ConnectWise PSA/Manage, ConnectWise Automate/RMM, Auvik. Security & Provisioning: Huntress, Avanan/Check Point, DUO Security, immy.bot. Documentation & Automation: Hudu, Liongard, Lifecycle Manager, Rewst. Core Competencies: Analytical problem-solving mindset, methodical incident isolation skills, clear technical documentation habits, and polished communication when collaborating with cross-functional internal stakeholders. Preferred Certifications: Microsoft Certified: Endpoint Administrator Associate (MD-102), Microsoft 365 Certified: Fundamentals (MS-900), CompTIA Network+, or CompTIA Security+. Benefits Health & Wellness: Medical, dental, and vision insurance. Life Insurance: Employer-paid life insurance. Retirement: 401(k) retirement plan with company match. Time Off: Paid Time Off (PTO) and paid company holidays. Growth & Culture: Professional development and training opportunities, career advancement pathways, and employee recognition programs.
MANTECH seeks a motivated, career, and customer-oriented Information Systems Security Officer (ISSO) - I to join our team in the Vandenberg Space Force Base, CA area . In this role, you will provide critical day-to-day security support for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities supporting SSC and AFSPC mission areas. Responsibilities Review, prepare, and update AIS accreditation packages and Body of Evidence documentation. Perform AIS self-inspections, conduct security surveys, and provide security review of system test plans. Identify AIS vulnerabilities, implement countermeasures, and track inspection responses. Maintain AIS security records, system baselines, and Co-Utilization Agreements for network nodes. Ensure AIS and network nodes are operated, maintained, and disposed of per security policies. Assist Department of Defense and contractor organizations with certification and accreditation efforts. Conduct and track AIS security training for organizational personnel. Minimum Qualifications High School Diploma/GED with 4 years of experience, or a Bachelor's degree with 1+ years of related experience. Minimum 1 year of Special Access Program (SAP) related experience. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for information Assurance Technician Level 2 within 6 months of the date of hire (i.e., Security Plus CE, CCNA-Security; CySA+) Active DoD 8570.01-M IAT Level II certification (e.g., Security+ CE, CCNA-Security, CySA+) or ability to obtain within 6 months. Completion of training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF). Preferred Qualifications Familiarity with ICDs, JAFANs, DoD Manuals, and associated security policy documents. Experience working effectively in dynamic environments with DoD, military, civilian, and industry partners. Proficiency with Microsoft Office tools (Word, PowerPoint, and Excel). Clearance Requirements Current Top-Secret Clearance with SCI Eligibility US Citizenship is required. Candidate must be eligible for access to Special Access Programs. Willingness to submit to a Counterintelligence polygraph. Physical Requirements This position is full-time on-site (0730 -1630) at Vandenberg Space Force. Ability and willingness to travel within the organizational Area of Responsibility via air and ground. The person in this position must be able to remain in a stationary position for extended periods in closed-area offices. Must be able to occasionally move about inside and outside the office to access files, cabinets, safes, and install or remove computer-related equipment.
09/27/2026
Full time
MANTECH seeks a motivated, career, and customer-oriented Information Systems Security Officer (ISSO) - I to join our team in the Vandenberg Space Force Base, CA area . In this role, you will provide critical day-to-day security support for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities supporting SSC and AFSPC mission areas. Responsibilities Review, prepare, and update AIS accreditation packages and Body of Evidence documentation. Perform AIS self-inspections, conduct security surveys, and provide security review of system test plans. Identify AIS vulnerabilities, implement countermeasures, and track inspection responses. Maintain AIS security records, system baselines, and Co-Utilization Agreements for network nodes. Ensure AIS and network nodes are operated, maintained, and disposed of per security policies. Assist Department of Defense and contractor organizations with certification and accreditation efforts. Conduct and track AIS security training for organizational personnel. Minimum Qualifications High School Diploma/GED with 4 years of experience, or a Bachelor's degree with 1+ years of related experience. Minimum 1 year of Special Access Program (SAP) related experience. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for information Assurance Technician Level 2 within 6 months of the date of hire (i.e., Security Plus CE, CCNA-Security; CySA+) Active DoD 8570.01-M IAT Level II certification (e.g., Security+ CE, CCNA-Security, CySA+) or ability to obtain within 6 months. Completion of training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF). Preferred Qualifications Familiarity with ICDs, JAFANs, DoD Manuals, and associated security policy documents. Experience working effectively in dynamic environments with DoD, military, civilian, and industry partners. Proficiency with Microsoft Office tools (Word, PowerPoint, and Excel). Clearance Requirements Current Top-Secret Clearance with SCI Eligibility US Citizenship is required. Candidate must be eligible for access to Special Access Programs. Willingness to submit to a Counterintelligence polygraph. Physical Requirements This position is full-time on-site (0730 -1630) at Vandenberg Space Force. Ability and willingness to travel within the organizational Area of Responsibility via air and ground. The person in this position must be able to remain in a stationary position for extended periods in closed-area offices. Must be able to occasionally move about inside and outside the office to access files, cabinets, safes, and install or remove computer-related equipment.
MANTECH seeks a motivated, career and customer-oriented Cybersecurity System Security Engineer (CSSE) - III to join our team in El Segundo, CA. In this role, you will provide critical support within Special Access Programs (SAPs) supporting SSC and AFSPC acquisition programs. You will deliver daily technical support across Collateral, Sensitive Compartmented Information (SCI), and SAP activities to ensure systems meet essential NIST Cybersecurity requirements for system assessment and authorization in a full-time, on-site environment. Responsibilities Lead a team of System Security Engineers and Certification Analysts ensuring customer national and international security interests are protected during acquisition system design and testing. Chair and co-chair customer and SAP community Cybersecurity working groups while actively participating in Systems Security Engineering IPT reviews. Perform oversight for the development, implementation, and evaluation of information system security program policies with emphasis on SAP network infrastructures. Provide expert-level consultation and technical services on all aspects of Information Security and system designs. Develop and provide Cybersecurity risk management recommendations, Program Protection Plans, and Cybersecurity Strategies to the customer. Assist with site activation activities, design reviews, and test and evaluation of systems. Work directly with approval and accreditation authorities to successfully obtain systems' Authorization to Operate (ATO). Minimum Qualifications Bachelor's degree in a related discipline an additional 4 years of related experience may be accepted in lieu of degree. 12+ years of total experience, including a minimum of 8 years of experience within an SCI or SAR environment. 4 years of direct Special Access Program (SAP) relevant experience. Must meet DoD Directive 8570.01-M/8140 requirements for Information Assurance Technician (IAT) Level 3 and Information Assurance Manager (IAM) Level 3 within 6 months of hire. Full understanding of Risk Management Framework (RMF) and Joint SAP Implementation Guide (JSIG) processes for system accreditation. Preferred Qualifications Familiarity with DoD security policies, manuals, and appropriate ICDs, JAFANs, and related guiding policy documents. Proven ability to work in a dynamic environment and effectively interact with DoD, military, civilian, and industry partners. Strong working knowledge of Microsoft Office applications including Word, PowerPoint, and Excel. Possess a high degree of originality, creativity, and initiative while requiring minimal supervision. Clearance Requirements Current Top-Secret Clearance with SCI Eligibility. Must be eligible for access to Special Access Programs (SAP). Willingness to submit to a Counterintelligence polygraph. Physical Requirements Must be willing to travel within the organizational Area of Responsibility (AOR), including both air and ground transportation. Person in this position may remain in a stationary position 50% of the time in closed-area offices. Must be able to occasionally move about inside and outside of the office to access files, cabinets, and safes, or install and remove computer-related equipment.
09/27/2026
Full time
MANTECH seeks a motivated, career and customer-oriented Cybersecurity System Security Engineer (CSSE) - III to join our team in El Segundo, CA. In this role, you will provide critical support within Special Access Programs (SAPs) supporting SSC and AFSPC acquisition programs. You will deliver daily technical support across Collateral, Sensitive Compartmented Information (SCI), and SAP activities to ensure systems meet essential NIST Cybersecurity requirements for system assessment and authorization in a full-time, on-site environment. Responsibilities Lead a team of System Security Engineers and Certification Analysts ensuring customer national and international security interests are protected during acquisition system design and testing. Chair and co-chair customer and SAP community Cybersecurity working groups while actively participating in Systems Security Engineering IPT reviews. Perform oversight for the development, implementation, and evaluation of information system security program policies with emphasis on SAP network infrastructures. Provide expert-level consultation and technical services on all aspects of Information Security and system designs. Develop and provide Cybersecurity risk management recommendations, Program Protection Plans, and Cybersecurity Strategies to the customer. Assist with site activation activities, design reviews, and test and evaluation of systems. Work directly with approval and accreditation authorities to successfully obtain systems' Authorization to Operate (ATO). Minimum Qualifications Bachelor's degree in a related discipline an additional 4 years of related experience may be accepted in lieu of degree. 12+ years of total experience, including a minimum of 8 years of experience within an SCI or SAR environment. 4 years of direct Special Access Program (SAP) relevant experience. Must meet DoD Directive 8570.01-M/8140 requirements for Information Assurance Technician (IAT) Level 3 and Information Assurance Manager (IAM) Level 3 within 6 months of hire. Full understanding of Risk Management Framework (RMF) and Joint SAP Implementation Guide (JSIG) processes for system accreditation. Preferred Qualifications Familiarity with DoD security policies, manuals, and appropriate ICDs, JAFANs, and related guiding policy documents. Proven ability to work in a dynamic environment and effectively interact with DoD, military, civilian, and industry partners. Strong working knowledge of Microsoft Office applications including Word, PowerPoint, and Excel. Possess a high degree of originality, creativity, and initiative while requiring minimal supervision. Clearance Requirements Current Top-Secret Clearance with SCI Eligibility. Must be eligible for access to Special Access Programs (SAP). Willingness to submit to a Counterintelligence polygraph. Physical Requirements Must be willing to travel within the organizational Area of Responsibility (AOR), including both air and ground transportation. Person in this position may remain in a stationary position 50% of the time in closed-area offices. Must be able to occasionally move about inside and outside of the office to access files, cabinets, and safes, or install and remove computer-related equipment.
Service Department Director Service Department Director Description Kalamazoo Mechanical, Inc. is seeking a high caliber Service Department Director to lead our commercial HVAC service division. As a key member of KMI's leadership team, this director will strengthen customer relationships, drive growth and workforce development, and ensure the division's profitability. KMI is a respected, growing mechanical contractor known for quality workmanship, long term client relationships, and a strong commitment to investing in its people. Experience Requirements (Must Have) Minimum of 5 years' experience as a manager of field service technicians (HVAC preferred) Experience using service industry software (dispatching, job costing, CRM, etc.) At least 5 years' experience leading and managing subordinates Customer focused and growth oriented mindset Comfortable and proficient with common business technologies (MS Office, Excel, PCs, tablets) Quoting and estimating experience for sizeable repair and replacement projects ($20,000+) Preferred Experience Hands on field experience in a technical role HVAC industry experience Experience working in a small business environment Responsibilities & Expectations Provide strong leadership, management, and business oversight for the Service Department Communicate clear performance expectations to technicians and support staff Ensure accountability and compliance through defined processes and training Review cost budgets for service projects and maintenance agreements Own and develop long term customer relationships Set team expectations, conduct performance reviews, and recommend compensation updates Confidently engage in customer outreach, sales coordination, and business development efforts Address customer complaints and apply technical knowledge to ensure satisfaction Ensure smooth, timely, and effective internal and external communication Review technician performance and efficiency using service management software Train and manage technician use of service software tools Promote team cohesion, alignment, and morale Plan and lead effective, well run staff meetings Ensure quality control through training, process improvement, inspection, and accountability Leadership & Interpersonal Traits Calm under pressure - Service work is dynamic, with periods of heavy demand Positive, can do attitude - There is a solution; supported by a strong leadership team, you will find it High accountability - Owns outcomes; supports the team publicly and coaches privately Team player - Strong leaders are also great listeners and collaborators Process oriented and solutions focused - When problems arise, systems are improved Clear communicator - Especially when giving direction, feedback, or setting priorities Coaching mindset - Invested in developing technicians, not just dispatching them Fair and consistent - Avoids favoritism and builds trust through consistency Customer savvy and diplomatic - Especially when delivering difficult news Adaptable - Comfortable with changing priorities, schedules, and customer needs Benefits Competitive salary: $110,000-$140,000 Company vehicle 401(k) and retirement plan Health insurance Health savings account (HSA) Flexible spending account (FSA) Paid time off Employee referral program Job Type: Full time Kalamazoo Mechanical, Inc. is an equal opportunity employer. Compensation details: 00 Hourly Wage PI737b5882bf80-0017
09/27/2026
Full time
Service Department Director Service Department Director Description Kalamazoo Mechanical, Inc. is seeking a high caliber Service Department Director to lead our commercial HVAC service division. As a key member of KMI's leadership team, this director will strengthen customer relationships, drive growth and workforce development, and ensure the division's profitability. KMI is a respected, growing mechanical contractor known for quality workmanship, long term client relationships, and a strong commitment to investing in its people. Experience Requirements (Must Have) Minimum of 5 years' experience as a manager of field service technicians (HVAC preferred) Experience using service industry software (dispatching, job costing, CRM, etc.) At least 5 years' experience leading and managing subordinates Customer focused and growth oriented mindset Comfortable and proficient with common business technologies (MS Office, Excel, PCs, tablets) Quoting and estimating experience for sizeable repair and replacement projects ($20,000+) Preferred Experience Hands on field experience in a technical role HVAC industry experience Experience working in a small business environment Responsibilities & Expectations Provide strong leadership, management, and business oversight for the Service Department Communicate clear performance expectations to technicians and support staff Ensure accountability and compliance through defined processes and training Review cost budgets for service projects and maintenance agreements Own and develop long term customer relationships Set team expectations, conduct performance reviews, and recommend compensation updates Confidently engage in customer outreach, sales coordination, and business development efforts Address customer complaints and apply technical knowledge to ensure satisfaction Ensure smooth, timely, and effective internal and external communication Review technician performance and efficiency using service management software Train and manage technician use of service software tools Promote team cohesion, alignment, and morale Plan and lead effective, well run staff meetings Ensure quality control through training, process improvement, inspection, and accountability Leadership & Interpersonal Traits Calm under pressure - Service work is dynamic, with periods of heavy demand Positive, can do attitude - There is a solution; supported by a strong leadership team, you will find it High accountability - Owns outcomes; supports the team publicly and coaches privately Team player - Strong leaders are also great listeners and collaborators Process oriented and solutions focused - When problems arise, systems are improved Clear communicator - Especially when giving direction, feedback, or setting priorities Coaching mindset - Invested in developing technicians, not just dispatching them Fair and consistent - Avoids favoritism and builds trust through consistency Customer savvy and diplomatic - Especially when delivering difficult news Adaptable - Comfortable with changing priorities, schedules, and customer needs Benefits Competitive salary: $110,000-$140,000 Company vehicle 401(k) and retirement plan Health insurance Health savings account (HSA) Flexible spending account (FSA) Paid time off Employee referral program Job Type: Full time Kalamazoo Mechanical, Inc. is an equal opportunity employer. Compensation details: 00 Hourly Wage PI737b5882bf80-0017
Job description: Our client, a global manufacturer of precision tooling and machining solutions, is hiring an Aerospace Application Engineer to support and grow its aerospace customer base in the Wichita, Kansas region. This role combines aerospace manufacturing expertise, cutting-tool applications, technical problem-solving, and customer support. The ideal candidate will understand aerospace manufacturing and subassembly processes and be comfortable working directly with customers on the manufacturing floor. Responsibilities Provide technical and cutting-tool application support to aerospace OEM, Tier 1, and Tier 2 customers Troubleshoot manufacturing and tooling challenges directly on the customer floor Support aerospace subassembly processes including drilling, reaming, trimming, machining, and assembly Recommend tooling and process improvements to improve quality, productivity, tool life, and manufacturability Conduct tooling trials, document results, and recommend improvements Identify opportunities for cost savings and new technology implementation Train customers on cutting-tool applications and implementation Coordinate with customers, engineering, manufacturing, sales, and customer service Develop customer relationships and identify new application opportunities Qualifications: Hands-on experience within aerospace manufacturing, preferably with an OEM, Tier 1, or Tier 2 supplier Experience with cutting-tool applications and/or tooling used in aerospace manufacturing Strong understanding of aerospace manufacturing and subassembly processes Experience working on or supporting the manufacturing/shop floor Strong technical troubleshooting and problem-solving skills Ability to understand manufacturing equipment, processes, and engineering requirements Strong communication and customer-facing skills Ability to work independently in a remote, field-based role Ability to travel up to 50%, primarily Monday through Friday Located in or near Wichita, KS; candidates in Oklahoma may also be considered Preferred Experience Engineering Technician, Manufacturing Engineer, Process Engineer, Application Engineer, Manufacturing R&D, or similar aerospace background Drilling and reaming applications, including manual or ADU drilling/reaming Knowledge of speeds and feeds, tool life, tolerances, surface finishes, and cutting-tool geometries CAM programming and/or 2D/3D CAD Experience implementing manufacturing cost savings or process improvements Why is This a Great Opportunity: Apply your aerospace manufacturing and tooling knowledge in a customer-facing technical role Work directly with aerospace OEMs and suppliers on process and technology improvements Training on the company's cutting-tool technologies and product portfolio Remote, field-based position with autonomy and direct customer interaction Career development and domestic/international training opportunities Comprehensive benefits including medical, dental, vision, disability, 401(k), tuition reimbursement, and wellness programs Competitive compensation plus a 10% target bonus
09/27/2026
Full time
Job description: Our client, a global manufacturer of precision tooling and machining solutions, is hiring an Aerospace Application Engineer to support and grow its aerospace customer base in the Wichita, Kansas region. This role combines aerospace manufacturing expertise, cutting-tool applications, technical problem-solving, and customer support. The ideal candidate will understand aerospace manufacturing and subassembly processes and be comfortable working directly with customers on the manufacturing floor. Responsibilities Provide technical and cutting-tool application support to aerospace OEM, Tier 1, and Tier 2 customers Troubleshoot manufacturing and tooling challenges directly on the customer floor Support aerospace subassembly processes including drilling, reaming, trimming, machining, and assembly Recommend tooling and process improvements to improve quality, productivity, tool life, and manufacturability Conduct tooling trials, document results, and recommend improvements Identify opportunities for cost savings and new technology implementation Train customers on cutting-tool applications and implementation Coordinate with customers, engineering, manufacturing, sales, and customer service Develop customer relationships and identify new application opportunities Qualifications: Hands-on experience within aerospace manufacturing, preferably with an OEM, Tier 1, or Tier 2 supplier Experience with cutting-tool applications and/or tooling used in aerospace manufacturing Strong understanding of aerospace manufacturing and subassembly processes Experience working on or supporting the manufacturing/shop floor Strong technical troubleshooting and problem-solving skills Ability to understand manufacturing equipment, processes, and engineering requirements Strong communication and customer-facing skills Ability to work independently in a remote, field-based role Ability to travel up to 50%, primarily Monday through Friday Located in or near Wichita, KS; candidates in Oklahoma may also be considered Preferred Experience Engineering Technician, Manufacturing Engineer, Process Engineer, Application Engineer, Manufacturing R&D, or similar aerospace background Drilling and reaming applications, including manual or ADU drilling/reaming Knowledge of speeds and feeds, tool life, tolerances, surface finishes, and cutting-tool geometries CAM programming and/or 2D/3D CAD Experience implementing manufacturing cost savings or process improvements Why is This a Great Opportunity: Apply your aerospace manufacturing and tooling knowledge in a customer-facing technical role Work directly with aerospace OEMs and suppliers on process and technology improvements Training on the company's cutting-tool technologies and product portfolio Remote, field-based position with autonomy and direct customer interaction Career development and domestic/international training opportunities Comprehensive benefits including medical, dental, vision, disability, 401(k), tuition reimbursement, and wellness programs Competitive compensation plus a 10% target bonus
Job Description Job Description Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a Failure Analysis Engineer to perform engineering investigations of significant customer field and line escalations related to hardware issues and collaborate with numerous internal engineering disciplines to resolve hardware issues. Once a part of the team, you will be responsible for a wide variety of tasks within the Supporting Quality Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. The Failure Analysis Engineer will monitor test failure trends in NPI, provide corrective actions to improve production test yields, and assist this Supporting Quality Department as needed. Responsibilities Interface with customers and internal cross-functional teams to root cause hardware issues to the component level Perform engineering investigations of significant customer field and line escalations related to hardware issues Monitor test failure trends in NPI and provide corrective actions to improve production test yields Design and develop debug tools to improve debug process and efficiency Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting Support internal communications of techniques and processes for WW RMA & Service Centers Drive "best practices" across WW Operational, RMA & Service Sites Program manage CSP/Enterprise account Reliability requirements Facilitate Reliability strategy discussions Other duties as assigned Qualifications Bachelor's or Master's degree in electrical or computer engineering required Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required Experience in hardware/firmware/software development and test methodologies preferred Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred Reasons you should work for us: Comprehensive benefits package including medical, dental, and vision insurance coverage. Basic life insurance and short-term disability coverage provided by employer. Supplemental life insurance and long-term disability coverage options available. 401K with employer contribution. Personal, Vacation, and Holiday paid time off for all full-time employees. Onsite Aurora Health & Wellness Center available for all employees. Employees are continuously encouraged to learn and grow their careers in smart manufacturing.
09/27/2026
Full time
Job Description Job Description Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a Failure Analysis Engineer to perform engineering investigations of significant customer field and line escalations related to hardware issues and collaborate with numerous internal engineering disciplines to resolve hardware issues. Once a part of the team, you will be responsible for a wide variety of tasks within the Supporting Quality Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. The Failure Analysis Engineer will monitor test failure trends in NPI, provide corrective actions to improve production test yields, and assist this Supporting Quality Department as needed. Responsibilities Interface with customers and internal cross-functional teams to root cause hardware issues to the component level Perform engineering investigations of significant customer field and line escalations related to hardware issues Monitor test failure trends in NPI and provide corrective actions to improve production test yields Design and develop debug tools to improve debug process and efficiency Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting Support internal communications of techniques and processes for WW RMA & Service Centers Drive "best practices" across WW Operational, RMA & Service Sites Program manage CSP/Enterprise account Reliability requirements Facilitate Reliability strategy discussions Other duties as assigned Qualifications Bachelor's or Master's degree in electrical or computer engineering required Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required Experience in hardware/firmware/software development and test methodologies preferred Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred Reasons you should work for us: Comprehensive benefits package including medical, dental, and vision insurance coverage. Basic life insurance and short-term disability coverage provided by employer. Supplemental life insurance and long-term disability coverage options available. 401K with employer contribution. Personal, Vacation, and Holiday paid time off for all full-time employees. Onsite Aurora Health & Wellness Center available for all employees. Employees are continuously encouraged to learn and grow their careers in smart manufacturing.
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities - Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to interview, train and onboard new team members Physical Requirements: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in an industrial environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). - This role supports data centers in various o perational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue detection and reporting - Are biased to act in the absence of direction or support - Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. BASIC QUALIFICATIONS - 2+ years of computer/server hardware troubleshooting experience, or experience related IT - 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience - Work flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS - Knowledge of network design, protocols and troubleshooting - Knowledge of Linux/Unix Administration - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - Experience in a data center or other critical environment - Experience training and onboarding of new team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NC, HAMLET - 30.91 - 54.18 USD hourly
09/27/2026
Full time
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities - Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to interview, train and onboard new team members Physical Requirements: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in an industrial environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). - This role supports data centers in various o perational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue detection and reporting - Are biased to act in the absence of direction or support - Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. BASIC QUALIFICATIONS - 2+ years of computer/server hardware troubleshooting experience, or experience related IT - 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience - Work flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS - Knowledge of network design, protocols and troubleshooting - Knowledge of Linux/Unix Administration - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - Experience in a data center or other critical environment - Experience training and onboarding of new team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NC, HAMLET - 30.91 - 54.18 USD hourly
Application deadline: Oct 1, 2026 The Infrastructure Operations team is looking for cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we'd like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning. These activities include the following: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in a noisy environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue detection and reporting - Are biased to act in the absence of direction or support - Improve effectiveness through process innovation - This position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Current, active US Government Security Clearance of TS/SCI with Polygraph - 2+ years of experience with server hardware - 1+ years of experience with UNIX/Linux operating systems - Active Security+ certification or ability to obtain one within 90 days of start. PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field or equivalent professional or military experience - Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) - Networking experience with CCNA and/or Network+ certifications Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CO, Aurora - 39.08 - 68.41 USD hourly
09/27/2026
Full time
Application deadline: Oct 1, 2026 The Infrastructure Operations team is looking for cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we'd like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning. These activities include the following: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in a noisy environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue detection and reporting - Are biased to act in the absence of direction or support - Improve effectiveness through process innovation - This position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Current, active US Government Security Clearance of TS/SCI with Polygraph - 2+ years of experience with server hardware - 1+ years of experience with UNIX/Linux operating systems - Active Security+ certification or ability to obtain one within 90 days of start. PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field or equivalent professional or military experience - Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) - Networking experience with CCNA and/or Network+ certifications Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CO, Aurora - 39.08 - 68.41 USD hourly
Application deadline: Oct 1, 2026 The Infrastructure Operations team is looking for cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we'd like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning. These activities include the following: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in a noisy environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue detection and reporting - Are biased to act in the absence of direction or support - Improve effectiveness through process innovation - This position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Current, active US Government Security Clearance of TS/SCI with Polygraph - 2+ years of experience with server hardware - 1+ years of experience with UNIX/Linux operating systems - Active Security+ certification or ability to obtain one within 90 days of start. PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field or equivalent professional or military experience - Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) - Networking experience with CCNA and/or Network+ certifications Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CO, Aurora - 39.08 - 68.41 USD hourly
09/27/2026
Full time
Application deadline: Oct 1, 2026 The Infrastructure Operations team is looking for cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we'd like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning. These activities include the following: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in a noisy environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue detection and reporting - Are biased to act in the absence of direction or support - Improve effectiveness through process innovation - This position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Current, active US Government Security Clearance of TS/SCI with Polygraph - 2+ years of experience with server hardware - 1+ years of experience with UNIX/Linux operating systems - Active Security+ certification or ability to obtain one within 90 days of start. PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field or equivalent professional or military experience - Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) - Networking experience with CCNA and/or Network+ certifications Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CO, Aurora - 39.08 - 68.41 USD hourly
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of in a data center technology role experience - 2+ years of people management experience PREFERRED QUALIFICATIONS - 2+ years of in a management or team lead function experience - Behavioral interviewing and hiring experience - Experience in technical writing in a relevant field - Experience contributing to the definition and implementation of automation opportunities within an operations environment - Ability to work on a flexible schedule including days, nights, and/or weekends Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
09/27/2026
Full time
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of in a data center technology role experience - 2+ years of people management experience PREFERRED QUALIFICATIONS - 2+ years of in a management or team lead function experience - Behavioral interviewing and hiring experience - Experience in technical writing in a relevant field - Experience contributing to the definition and implementation of automation opportunities within an operations environment - Ability to work on a flexible schedule including days, nights, and/or weekends Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
Job Description Job Description Position Overview We are seeking a highly organized and technical Data Center Technical Program Lead to oversee multi-site operations, lead technician teams, and drive program readiness across multiple sites. In this role, you will bridge the gap between technical execution and program management, managing site bring-up from inception through customer program validation. You will lead day-to-day operations across multiple customer data center locations, ensuring smooth deployment, hardware life cycle management, and service delivery while keeping key stakeholders aligned. Key Responsibilities Lead data center site bring-up initiatives and manage rigorous customer program validation processes to ensure infrastructure readiness. Oversee day-to-day technical operations across multiple sites, directing a distributed team of data center AEP technicians. Facilitate the advanced exchange and deployment of data center gear, maintaining strict control over buffer stock requirements to prevent project delays. Manage, track, and prioritize incoming technical ticket requests through ServiceNow, dynamically adjusting team workloads based on ticket volume. Identify operational bottlenecks and process pain points during site bring-up, proactively communicating risks and solutions to key stakeholders. Provide regular visibility, data-driven reporting, and status updates to cross-functional leadership and external customer teams. Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a closely related field with a minimum of 3 years of relevant data center experience, OR a minimum of 5 years of related technical data center experience in lieu of a degree. Proven experience managing, mentoring, and leading technical teams or data center technicians across multiple physical locations. Strong working knowledge of data center networking and compute infrastructure (servers, switches, routing, and cabling standards). Direct, hands-on experience managing service workflows and ticket queues within ServiceNow (or a similar enterprise ITSM platform). Willingness and ability to travel 25-50% of the time, including occasional overnight stays, based on business needs. Preferred & Recommended Qualifications Certifications: CompTIA Network+, Security+, Cisco CCNA, or a foundational Project Management certification (PMP or CAPM). Experience with asset management, supply chain tracking, or spare parts logistics for critical infrastructure. Familiarity with ITIL frameworks or Agile/Scrum methodologies for managing deployment sprints. Exceptional communication skills with a proven track record of handling high-pressure operational environments and translating complex technical issues for non-technical stakeholders. Benefits & Perks Health/Dental/Vision and Life Insurance 401(k) matching Paid Time Off Parental Leave All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
09/27/2026
Full time
Job Description Job Description Position Overview We are seeking a highly organized and technical Data Center Technical Program Lead to oversee multi-site operations, lead technician teams, and drive program readiness across multiple sites. In this role, you will bridge the gap between technical execution and program management, managing site bring-up from inception through customer program validation. You will lead day-to-day operations across multiple customer data center locations, ensuring smooth deployment, hardware life cycle management, and service delivery while keeping key stakeholders aligned. Key Responsibilities Lead data center site bring-up initiatives and manage rigorous customer program validation processes to ensure infrastructure readiness. Oversee day-to-day technical operations across multiple sites, directing a distributed team of data center AEP technicians. Facilitate the advanced exchange and deployment of data center gear, maintaining strict control over buffer stock requirements to prevent project delays. Manage, track, and prioritize incoming technical ticket requests through ServiceNow, dynamically adjusting team workloads based on ticket volume. Identify operational bottlenecks and process pain points during site bring-up, proactively communicating risks and solutions to key stakeholders. Provide regular visibility, data-driven reporting, and status updates to cross-functional leadership and external customer teams. Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a closely related field with a minimum of 3 years of relevant data center experience, OR a minimum of 5 years of related technical data center experience in lieu of a degree. Proven experience managing, mentoring, and leading technical teams or data center technicians across multiple physical locations. Strong working knowledge of data center networking and compute infrastructure (servers, switches, routing, and cabling standards). Direct, hands-on experience managing service workflows and ticket queues within ServiceNow (or a similar enterprise ITSM platform). Willingness and ability to travel 25-50% of the time, including occasional overnight stays, based on business needs. Preferred & Recommended Qualifications Certifications: CompTIA Network+, Security+, Cisco CCNA, or a foundational Project Management certification (PMP or CAPM). Experience with asset management, supply chain tracking, or spare parts logistics for critical infrastructure. Familiarity with ITIL frameworks or Agile/Scrum methodologies for managing deployment sprints. Exceptional communication skills with a proven track record of handling high-pressure operational environments and translating complex technical issues for non-technical stakeholders. Benefits & Perks Health/Dental/Vision and Life Insurance 401(k) matching Paid Time Off Parental Leave All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Amazon Data Services, Inc. - A19
Fredericksburg, Virginia
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. InfraDelivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. This position requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Physical Requirements: All physical requirements are expected with reasonable accommodations: Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed Working in cramped and/or elevated and/or noisy environments Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Key job responsibilities Moving and implementing large enterprise equipment Installing Fiber and Copper cabling and patching cabling between equipment Ensuring proper safety and security standards are maintained during cabling and rack installation, Following well established hardware installation procedures and break-fix activities Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. About the team BASIC QUALIFICATIONS - Experience with network hardware: copper and optical fiber cabling, switches, routers - 18+ months of experience in data center or critical environment or similar technical roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations - 18+ months of experience with network cabling, optic types, and test equipment (VFL, power meter, OTDR, etc.) - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above PREFERRED QUALIFICATIONS - Experience in a data center or other critical environment - Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.) - Certifications in a relevant field (CCENT, Network+, CCNA) - Behavioral interviewing and hiring experience - Ability to work on a flexible schedule including days, nights, and/or weekends Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Fredericksburg - 30.00 - 54.00 USD hourly
09/27/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. InfraDelivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. This position requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Physical Requirements: All physical requirements are expected with reasonable accommodations: Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed Working in cramped and/or elevated and/or noisy environments Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Key job responsibilities Moving and implementing large enterprise equipment Installing Fiber and Copper cabling and patching cabling between equipment Ensuring proper safety and security standards are maintained during cabling and rack installation, Following well established hardware installation procedures and break-fix activities Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. About the team BASIC QUALIFICATIONS - Experience with network hardware: copper and optical fiber cabling, switches, routers - 18+ months of experience in data center or critical environment or similar technical roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations - 18+ months of experience with network cabling, optic types, and test equipment (VFL, power meter, OTDR, etc.) - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above PREFERRED QUALIFICATIONS - Experience in a data center or other critical environment - Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.) - Certifications in a relevant field (CCENT, Network+, CCNA) - Behavioral interviewing and hiring experience - Ability to work on a flexible schedule including days, nights, and/or weekends Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Fredericksburg - 30.00 - 54.00 USD hourly
To be a team member of the Driven by Dobbs family, you must be dedicated to supporting the company's mission, vision, and values. OUR MISSION: To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests. POSITION TITLE: Service Manager in Training CLASSIFICATION: Exempt POSITION OVERVIEW: Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers-founded in 1976 in South St. Louis, MO as a family-owned complete auto care provider-and Conrad's Tire Express & Total Car Care, founded in 1969 in Cleveland, OH. Together, we have grown into a rapidly expanding, multi-market automotive service organization that will operate across eight states in 2026, with continued growth on the horizon. Across all locations, customers can expect a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair. Our investment in training, development, safety, and overall team wellbeing empowers our people to deliver exceptional service every day. Rooted in a culture that extends beyond the shop, we proudly support local organizations and charities in the communities where our teams live and work. We are seeking a Service Manager in Training to learn and support all service and repair responsibilities within a single unit retail store environment. This position will work closely with store leadership to develop the skills needed to manage service and repair operations, ensuring quality, timeliness, safety and employee management standards are met. The ideal candidate will have strong technical knowledge of various make and model service and repair standards, high standards for customer satisfaction, and a strong work ethic to achieve results. ROLES AND RESPONSIBILITIES: Partners closely with Store Manager to learn how to interview, select and train service technicians, utilizing developing technical expertise to understand how knowledge, skills and experiences align with business needs and role definitions In partnership with the Store Manager, assists in evaluating knowledge , skills and performance of all technicians; provides input and learns how to make recommendations regarding development, promotions, merit, discipline, etc. Supports and learns to manage store performance goals including service sales dollars achievement, gross profit, customer satisfaction, employee safety, productivity and efficiency Assists in overseeing and assigning daily work orders including time, tools, materials and equipment needed Learns to provide technical expertise and support diagnosis for general and complex service requests for all make and model vehicles Supports and suggests technical training to ensure constant skill improvement and enhancement for all service technician levels Assists in overseeing safe operations and proper working order of all tools and equipment in the shop; supports ordering necessary replacements or repairs upon budget approval Ensures adherence to company policies, procedures, and safety standards at all times Maintains high standards for store cleanliness, organization, and inventory management. Supports analysis of financial and operational data to identify trends and assist in implementing improvement plans for underperforming stores. Ensures consistent delivery of exceptional customer service and assists in resolving escalated concerns promptly Supports management of inventory needs of the shop including tools, materials, and equipment to ensure smooth operations Helps lead a culture of safety, accountability and operational excellence within the service and sales teams in partnership with the Store Manager Ability to meet flexible schedule requirements that could include early mornings, evenings and weekends to meet customer demands Performs other position duties as directed by leadership SUCCESS FACTORS: Astrongbeliefinsafety-BeingSafe100%ofthetimeistheexpectation Alignment with company mission, vision, and values Strong work ethic with a commitment to results Strong team player with the ability to adapt to diverse team members Ability to perform in a fast paced/high volume environment Excellent verbal and written communication skills A high level of time management, accountability, and prioritization skills Ability to be organized, problem solve, and be solution oriented Self-motivated, goal-oriented, and driven to accomplish department goals Strong critical thinker with a high level of attention to detail Highly-customer centric and master relationship builder Proficient in Microsoft Office (Outlook, Teams, Etc.) Proficient in Point of Sales systems (VAST) strongly preferred WORK ENVIRONMENT: Frequent exposure to varying temperatures due to the nature of the work and shop conditions Requires adherence to all safety procedures and proper use of personal protective equipment (PPE) See attached for a complete list of physical demands required for this position EXPERIENCE AND EDUCATION: 3+years' experience in the automotive repair industry as a technician, service advisor, or service manager required Previous experience supporting or mentoring technicians strongly preferred Strong technical acumen of automotive repair standards, tools, processes, etc. Valid Drivers' License Required Driven by Dobbs is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.
09/27/2026
Full time
To be a team member of the Driven by Dobbs family, you must be dedicated to supporting the company's mission, vision, and values. OUR MISSION: To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests. POSITION TITLE: Service Manager in Training CLASSIFICATION: Exempt POSITION OVERVIEW: Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers-founded in 1976 in South St. Louis, MO as a family-owned complete auto care provider-and Conrad's Tire Express & Total Car Care, founded in 1969 in Cleveland, OH. Together, we have grown into a rapidly expanding, multi-market automotive service organization that will operate across eight states in 2026, with continued growth on the horizon. Across all locations, customers can expect a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair. Our investment in training, development, safety, and overall team wellbeing empowers our people to deliver exceptional service every day. Rooted in a culture that extends beyond the shop, we proudly support local organizations and charities in the communities where our teams live and work. We are seeking a Service Manager in Training to learn and support all service and repair responsibilities within a single unit retail store environment. This position will work closely with store leadership to develop the skills needed to manage service and repair operations, ensuring quality, timeliness, safety and employee management standards are met. The ideal candidate will have strong technical knowledge of various make and model service and repair standards, high standards for customer satisfaction, and a strong work ethic to achieve results. ROLES AND RESPONSIBILITIES: Partners closely with Store Manager to learn how to interview, select and train service technicians, utilizing developing technical expertise to understand how knowledge, skills and experiences align with business needs and role definitions In partnership with the Store Manager, assists in evaluating knowledge , skills and performance of all technicians; provides input and learns how to make recommendations regarding development, promotions, merit, discipline, etc. Supports and learns to manage store performance goals including service sales dollars achievement, gross profit, customer satisfaction, employee safety, productivity and efficiency Assists in overseeing and assigning daily work orders including time, tools, materials and equipment needed Learns to provide technical expertise and support diagnosis for general and complex service requests for all make and model vehicles Supports and suggests technical training to ensure constant skill improvement and enhancement for all service technician levels Assists in overseeing safe operations and proper working order of all tools and equipment in the shop; supports ordering necessary replacements or repairs upon budget approval Ensures adherence to company policies, procedures, and safety standards at all times Maintains high standards for store cleanliness, organization, and inventory management. Supports analysis of financial and operational data to identify trends and assist in implementing improvement plans for underperforming stores. Ensures consistent delivery of exceptional customer service and assists in resolving escalated concerns promptly Supports management of inventory needs of the shop including tools, materials, and equipment to ensure smooth operations Helps lead a culture of safety, accountability and operational excellence within the service and sales teams in partnership with the Store Manager Ability to meet flexible schedule requirements that could include early mornings, evenings and weekends to meet customer demands Performs other position duties as directed by leadership SUCCESS FACTORS: Astrongbeliefinsafety-BeingSafe100%ofthetimeistheexpectation Alignment with company mission, vision, and values Strong work ethic with a commitment to results Strong team player with the ability to adapt to diverse team members Ability to perform in a fast paced/high volume environment Excellent verbal and written communication skills A high level of time management, accountability, and prioritization skills Ability to be organized, problem solve, and be solution oriented Self-motivated, goal-oriented, and driven to accomplish department goals Strong critical thinker with a high level of attention to detail Highly-customer centric and master relationship builder Proficient in Microsoft Office (Outlook, Teams, Etc.) Proficient in Point of Sales systems (VAST) strongly preferred WORK ENVIRONMENT: Frequent exposure to varying temperatures due to the nature of the work and shop conditions Requires adherence to all safety procedures and proper use of personal protective equipment (PPE) See attached for a complete list of physical demands required for this position EXPERIENCE AND EDUCATION: 3+years' experience in the automotive repair industry as a technician, service advisor, or service manager required Previous experience supporting or mentoring technicians strongly preferred Strong technical acumen of automotive repair standards, tools, processes, etc. Valid Drivers' License Required Driven by Dobbs is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the Un Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
09/27/2026
Full time
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the Un Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
Capital Tower & Communications, Inc.
Oklahoma City, Oklahoma
Job Description Job Description Join our Team as a Traveling Telecommunications Tower Technician Are you looking for a challenging and rewarding career in the telecommunications industry? Do you have a passion for working at great heights and a desire to expand your technical skills? If so, Capital Tower & Communications, Inc. is looking for individuals like you to join our team as a Traveling Telecommunications Tower Technician. About Us: Capital Tower & Communications, Inc. is a leading provider of telecommunications services in the USA. With over 30 years of experience, we specialize in tower installation, maintenance, and repair for a wide range of clients, including wireless carriers, government agencies, and private businesses. Our team of skilled technicians and engineers are dedicated to delivering high-quality solutions that meet the needs of our customers. At Capital Tower & Communications, Inc., we are committed to excellence in everything we do, from our customer service to our workmanship. Join us and be a part of a company that is shaping the future of telecommunications. What WE ask of YOU: Being a tower climber can be a very rewarding and worthwhile career, but it takes a unique skillset and even more of a unique personality. These are some physical and mental attributes that some of the most successful Tower Technicians have. You are physically able to climb to heights in excess of 300 feet daily You can work in all weather conditions year-round You have some construction and/or electrical experience You enjoy working with your hands You enjoy constant travel and willing to live life on the road 6-Week Travel rotations followed by a 7-10 day break. (Travel expenses covered) Job Responsibilities: Follow all safety rules and regulations Install/replace/repair antenna system equipment Distribute/pick-up/organize tools and materials Install/modify/mount & platform Identify/fix problems using test equipment Work with a team Perform tower structure inspection Climbing and working on communications towers for the purpose of installing, replacing, and repairing antenna systems equipment performs tower maintenance under close supervision. The basic use and care of hand tools and mechanical equipment. Distribute, pick up and organize tools and materials. Ability to read site plans and tower drawings. The hazards associated with tower climbing, construction equipment, and working on or near energized lines and equipment. Training/Certifications At Capital Tower provide the very best services to our customers, so we want our employees to have the ability to be the very best at what they do. Once hired, we provide all the training and online courses listed (at no expense to the employee). We give our employees the tools and services to grow within the company which includes: Competent Climber/Rescuer Competent Rigger OSHA 10 & OSHA 30 First Aid/AED/CPR RF Awareness Hazard Communications Bloodborne Pathogens Capstan Hoist/Base Mounted Hoist/Ginpole Principals Kaleus/Anritsu/Exfo Training At Capital Tower & Communications, Inc., we are committed to providing our employees with opportunities for growth and development in a supportive and collaborative work environment. We offer competitive benefits and training programs to help you succeed in your career. Join us in helping to connect communities and drive innovation in the telecommunications industry. Competitive Compensation Health Insurance (Starting the 1st of the month after a 60-day waiting period) Dental and Vision Insurance (company provides group plan, Employee pays 100%) Paid Time off (Vacation Pay is given after 1 year of employment) Overtime Pay Per diem $100/day $2000 Sign-on bonus (Paid out after 6 Months of continuous employment) Employee Referral Award Program The End of the year bonus Christmas Bonus Performance bonuses 100% Paid Travel Company provides safety equipment and training About Us: Capital Tower & Communications, Inc. is a leading provider of telecommunications services in the USA. With over 30 years of experience, we specialize in tower installation, maintenance, and repair for a wide range of clients, including wireless carriers, government agencies, and private businesses. Our team of skilled technicians and engineers are dedicated to delivering high-quality solutions that meet the needs of our customers. At Capital Tower & Communications, Inc., we are committed to excellence in everything we do, from our customer service to our workmanship. Join us and be a part of a company that is shaping the future of telecommunications.
09/27/2026
Full time
Job Description Job Description Join our Team as a Traveling Telecommunications Tower Technician Are you looking for a challenging and rewarding career in the telecommunications industry? Do you have a passion for working at great heights and a desire to expand your technical skills? If so, Capital Tower & Communications, Inc. is looking for individuals like you to join our team as a Traveling Telecommunications Tower Technician. About Us: Capital Tower & Communications, Inc. is a leading provider of telecommunications services in the USA. With over 30 years of experience, we specialize in tower installation, maintenance, and repair for a wide range of clients, including wireless carriers, government agencies, and private businesses. Our team of skilled technicians and engineers are dedicated to delivering high-quality solutions that meet the needs of our customers. At Capital Tower & Communications, Inc., we are committed to excellence in everything we do, from our customer service to our workmanship. Join us and be a part of a company that is shaping the future of telecommunications. What WE ask of YOU: Being a tower climber can be a very rewarding and worthwhile career, but it takes a unique skillset and even more of a unique personality. These are some physical and mental attributes that some of the most successful Tower Technicians have. You are physically able to climb to heights in excess of 300 feet daily You can work in all weather conditions year-round You have some construction and/or electrical experience You enjoy working with your hands You enjoy constant travel and willing to live life on the road 6-Week Travel rotations followed by a 7-10 day break. (Travel expenses covered) Job Responsibilities: Follow all safety rules and regulations Install/replace/repair antenna system equipment Distribute/pick-up/organize tools and materials Install/modify/mount & platform Identify/fix problems using test equipment Work with a team Perform tower structure inspection Climbing and working on communications towers for the purpose of installing, replacing, and repairing antenna systems equipment performs tower maintenance under close supervision. The basic use and care of hand tools and mechanical equipment. Distribute, pick up and organize tools and materials. Ability to read site plans and tower drawings. The hazards associated with tower climbing, construction equipment, and working on or near energized lines and equipment. Training/Certifications At Capital Tower provide the very best services to our customers, so we want our employees to have the ability to be the very best at what they do. Once hired, we provide all the training and online courses listed (at no expense to the employee). We give our employees the tools and services to grow within the company which includes: Competent Climber/Rescuer Competent Rigger OSHA 10 & OSHA 30 First Aid/AED/CPR RF Awareness Hazard Communications Bloodborne Pathogens Capstan Hoist/Base Mounted Hoist/Ginpole Principals Kaleus/Anritsu/Exfo Training At Capital Tower & Communications, Inc., we are committed to providing our employees with opportunities for growth and development in a supportive and collaborative work environment. We offer competitive benefits and training programs to help you succeed in your career. Join us in helping to connect communities and drive innovation in the telecommunications industry. Competitive Compensation Health Insurance (Starting the 1st of the month after a 60-day waiting period) Dental and Vision Insurance (company provides group plan, Employee pays 100%) Paid Time off (Vacation Pay is given after 1 year of employment) Overtime Pay Per diem $100/day $2000 Sign-on bonus (Paid out after 6 Months of continuous employment) Employee Referral Award Program The End of the year bonus Christmas Bonus Performance bonuses 100% Paid Travel Company provides safety equipment and training About Us: Capital Tower & Communications, Inc. is a leading provider of telecommunications services in the USA. With over 30 years of experience, we specialize in tower installation, maintenance, and repair for a wide range of clients, including wireless carriers, government agencies, and private businesses. Our team of skilled technicians and engineers are dedicated to delivering high-quality solutions that meet the needs of our customers. At Capital Tower & Communications, Inc., we are committed to excellence in everything we do, from our customer service to our workmanship. Join us and be a part of a company that is shaping the future of telecommunications.
Job Description Job Description Healthcare Systems Technician Nashville, TN Area $23-$28/hr Company Vehicle Full Benefits We are partnering with a growing provider of healthcare communications and life safety technology to hire a Healthcare Systems Technician. This role is responsible for installing, programming, troubleshooting, and maintaining critical communication systems used in hospitals and healthcare facilities. The ideal candidate has experience with low-voltage systems, telecommunications, electronics, nurse call systems, or related technologies and enjoys solving technical problems in the field. What You'll Do Install, program, test, and commission electronic communication systems Perform final equipment hookups and system programming for new installations Troubleshoot and repair electronic components and communication systems Respond to customer service requests and diagnose system issues Perform preventative maintenance and system inspections Document system readings, service work, and installation activities Maintain accurate service tickets, inventory records, and project documentation Train customers and end users on proper system operation Read and interpret wiring diagrams, schematics, blueprints, riser diagrams, and technical documentation Utilize diagnostic and testing equipment including multimeters, volt meters, ohm meters, oscilloscopes, and other electronic testing tools Participate in an on-call rotation to support customer needs Ensure compliance with all company and customer safety requirements What We're Looking For 1-3 years of experience in field service, low-voltage systems, electronics, telecommunications, healthcare technology, or a related technical field Experience troubleshooting electronic or communication systems Working knowledge of communications technologies and system integrations Ability to read and interpret blueprints, wiring diagrams, and technical drawings Strong customer service and communication skills Comfortable working independently in customer environments Strong organizational skills and attention to detail Valid driver's license with a clean driving record Preferred Experience Experience with one or more of the following: Nurse Call Systems VoIP and SIP Technologies Telephony Systems Data Networks Wireless Communications CCTV Systems Fire Alarm Systems Sound and Paging Systems Healthcare Technology Systems Additional certifications such as Cisco, Microsoft, NICET, NSCA CEST, RCDD, or manufacturer-specific training are a plus. Education High School Diploma or GED required Associate Degree in Electronics, Information Technology, Computer Programming, or a related field preferred Equivalent military or technical training will be considered Travel Local travel throughout the Middle Tennessee region Most travel within approximately 90 minutes of Nashville Limited overnight travel as needed
09/27/2026
Full time
Job Description Job Description Healthcare Systems Technician Nashville, TN Area $23-$28/hr Company Vehicle Full Benefits We are partnering with a growing provider of healthcare communications and life safety technology to hire a Healthcare Systems Technician. This role is responsible for installing, programming, troubleshooting, and maintaining critical communication systems used in hospitals and healthcare facilities. The ideal candidate has experience with low-voltage systems, telecommunications, electronics, nurse call systems, or related technologies and enjoys solving technical problems in the field. What You'll Do Install, program, test, and commission electronic communication systems Perform final equipment hookups and system programming for new installations Troubleshoot and repair electronic components and communication systems Respond to customer service requests and diagnose system issues Perform preventative maintenance and system inspections Document system readings, service work, and installation activities Maintain accurate service tickets, inventory records, and project documentation Train customers and end users on proper system operation Read and interpret wiring diagrams, schematics, blueprints, riser diagrams, and technical documentation Utilize diagnostic and testing equipment including multimeters, volt meters, ohm meters, oscilloscopes, and other electronic testing tools Participate in an on-call rotation to support customer needs Ensure compliance with all company and customer safety requirements What We're Looking For 1-3 years of experience in field service, low-voltage systems, electronics, telecommunications, healthcare technology, or a related technical field Experience troubleshooting electronic or communication systems Working knowledge of communications technologies and system integrations Ability to read and interpret blueprints, wiring diagrams, and technical drawings Strong customer service and communication skills Comfortable working independently in customer environments Strong organizational skills and attention to detail Valid driver's license with a clean driving record Preferred Experience Experience with one or more of the following: Nurse Call Systems VoIP and SIP Technologies Telephony Systems Data Networks Wireless Communications CCTV Systems Fire Alarm Systems Sound and Paging Systems Healthcare Technology Systems Additional certifications such as Cisco, Microsoft, NICET, NSCA CEST, RCDD, or manufacturer-specific training are a plus. Education High School Diploma or GED required Associate Degree in Electronics, Information Technology, Computer Programming, or a related field preferred Equivalent military or technical training will be considered Travel Local travel throughout the Middle Tennessee region Most travel within approximately 90 minutes of Nashville Limited overnight travel as needed
Job Description Job Description Description: P-11 Security is seeking a SCA who is responsible for conducting a comprehensive assessment of the management, operational, and technical security controls employed within or inherited by an IS to determine the overall effectiveness of the controls (i.e., the extent to which the controls are implemented correctly, operating as intended, and producing the desired outcome with respect to meeting the security requirements for the system). SCAs also provide an assessment of the severity of weaknesses or deficiencies discovered in the IS and its environment of operation and recommend corrective actions to address identified vulnerabilities. Responsibilities will cover Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities within the customer's area of responsibility. Performance shall include: Perform oversight of the development, implementation and evaluation of IS security program policy; special emphasis placed upon integration of existing SAP network infrastructure Perform assessment of ISs, based upon the Risk Management Framework (RMF) methodology in accordance with the Joint Special Access Program (SAP) Implementation Guide (JSIG) Advise the Information System Owner (ISO), Information Data Owner (IDO), Program Security Officer (PSO), and the Delegated and/or Authorizing Official (DAO/AO) on any assessment and authorization issues Evaluate Authorization packages and make recommendation to the AO and/or DAO for authorization Evaluate IS threats and vulnerabilities to determine whether additional safeguards are required Advise the Government concerning the impact levels for Confidentiality, Integrity, and Availability for the information on a system Ensure security assessments are completed and results documented and prepare the Security Assessment Report (SAR) for the Authorization boundary Initiate a Plan of Action and Milestones (POA&M) with identified weaknesses for each Authorization Boundaries assessed, based on findings and recommendations from the SAR Evaluate security assessment documentation and provide written recommendations for security authorization to the Government Discuss recommendation for authorization and submit the security authorization package to the AO/DAO Assess proposed changes to Authorization boundaries operating environment and mission needs to determine the continuation to operate. Review and concur with all sanitization and clearing procedures in accordance with Government guidance and/or policy Assist the Government compliance inspections Assist the Government with security incidents that relate to cybersecurity and ensure that the proper and corrective measures have been taken Ensure organization are addressing and conducting all phases of the system development life cycle (SDLC) Evaluate Hardware and Software to determine security impact that it might have on Authorization boundaries Evaluate the effectiveness and implementation of Continuous Monitoring Plans Represent the customer on inspection teams Requirements: Experience: 7 - 9 years related experience Minimum of four (4) years' experience in SAP, SCI or Collateral Information Systems (IS) Security and the implementation of regulations identified in the description of duties. Prior performance in the role of ISSO and ISSM or SCA Education : Bachelor's degree in a related discipline or equivalent experience (4 years) Certifications: Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level III or Information Assurance Manager Level II within 6 months of the date of hire Security Clearance: Current Top Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Other Requirements: Must be able to regularly lift 50lbs
09/26/2026
Full time
Job Description Job Description Description: P-11 Security is seeking a SCA who is responsible for conducting a comprehensive assessment of the management, operational, and technical security controls employed within or inherited by an IS to determine the overall effectiveness of the controls (i.e., the extent to which the controls are implemented correctly, operating as intended, and producing the desired outcome with respect to meeting the security requirements for the system). SCAs also provide an assessment of the severity of weaknesses or deficiencies discovered in the IS and its environment of operation and recommend corrective actions to address identified vulnerabilities. Responsibilities will cover Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities within the customer's area of responsibility. Performance shall include: Perform oversight of the development, implementation and evaluation of IS security program policy; special emphasis placed upon integration of existing SAP network infrastructure Perform assessment of ISs, based upon the Risk Management Framework (RMF) methodology in accordance with the Joint Special Access Program (SAP) Implementation Guide (JSIG) Advise the Information System Owner (ISO), Information Data Owner (IDO), Program Security Officer (PSO), and the Delegated and/or Authorizing Official (DAO/AO) on any assessment and authorization issues Evaluate Authorization packages and make recommendation to the AO and/or DAO for authorization Evaluate IS threats and vulnerabilities to determine whether additional safeguards are required Advise the Government concerning the impact levels for Confidentiality, Integrity, and Availability for the information on a system Ensure security assessments are completed and results documented and prepare the Security Assessment Report (SAR) for the Authorization boundary Initiate a Plan of Action and Milestones (POA&M) with identified weaknesses for each Authorization Boundaries assessed, based on findings and recommendations from the SAR Evaluate security assessment documentation and provide written recommendations for security authorization to the Government Discuss recommendation for authorization and submit the security authorization package to the AO/DAO Assess proposed changes to Authorization boundaries operating environment and mission needs to determine the continuation to operate. Review and concur with all sanitization and clearing procedures in accordance with Government guidance and/or policy Assist the Government compliance inspections Assist the Government with security incidents that relate to cybersecurity and ensure that the proper and corrective measures have been taken Ensure organization are addressing and conducting all phases of the system development life cycle (SDLC) Evaluate Hardware and Software to determine security impact that it might have on Authorization boundaries Evaluate the effectiveness and implementation of Continuous Monitoring Plans Represent the customer on inspection teams Requirements: Experience: 7 - 9 years related experience Minimum of four (4) years' experience in SAP, SCI or Collateral Information Systems (IS) Security and the implementation of regulations identified in the description of duties. Prior performance in the role of ISSO and ISSM or SCA Education : Bachelor's degree in a related discipline or equivalent experience (4 years) Certifications: Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level III or Information Assurance Manager Level II within 6 months of the date of hire Security Clearance: Current Top Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Other Requirements: Must be able to regularly lift 50lbs
Computational Physics, Inc.
Washington, Washington DC
Job Description Job Description Computational Physics, Inc. (CPI) is looking for a Full-Time Operations Analyst to support our customers at USNO DC.BackgroundCPI supports the U.S. Naval Observatory (USNO) Operations Center in Washington, D.C. - USNO's single secure location for executing and monitoring the automated generation of the Navy's key operational timing and astrometric products. USNO determines and disseminates precise time and time interval (PTTI), Earth orientation parameters (EOP), and precise positions of celestial bodies for the Department of Defense, other federal agencies, and the public. These products underpin navigation, platform orientation, communications, intelligence, command and control, mission planning, and electronic warfare systems.The Operations Analyst works as a member of the Operations Center watch team, reporting to a watch team lead. The primary responsibility is executing and monitoring the automated generation of USNO operational products and ensuring customer access to them. This includes:Direct and remote inspection of hardware and monitoring the health status of automated data acquisition and reduction systems supporting Master Clock time determination and dissemination, EOP solutions, and VLBI data transfer and correlationRecognizing anomalous conditions and distinguishing between unusual-but-acceptable behavior and situations requiring intervention, drawing on familiarity with multiple data sources and productsTaking timely remedial action per SOPs, established procedures, or direction from subject matter experts when unexpected results or alarm conditions occurInteracting with data providers and product users - reporting product availability, responding to routine inquiries, and escalating alarm situations to the appropriate USNO personnel per SOP contact listsCoordinating with the watch team lead, supervisor, and USNO technical staff on system functionality, SOP effectiveness, and assignment planningThis is a 24/7 watch operation. The position requires shift work and is designated Mission Essential - the incumbent may be directed to report during inclement weather, installation closure, or other emergency situations, and may be required to work off-hours shifts as the mission requires.QualificationsBS from an ABET-accredited institution in physics, astronomy, geophysics, engineering, computer science, or a closely related physical science discipline. 3 years of relevant technical experience, to include:Monitoring, operating, or troubleshooting automated data acquisition, processing, or control systems in an operational (not purely research) environmentWorking from written standard operating procedures and applying judgment where guidance is incomplete or does not cleanly fit the situationAnalyzing technical data to identify anomalies, and communicating findings clearly in writing and verballyWorking knowledge of the mathematics and basic statistics underlying the physical sciencesWatch floor, NOC, SOC, mission control, or other 24/7 operations center experienceFamiliarity with precise timing (PTTI), atomic clocks, GNSS, Earth orientation, or VLBI/radio astronomy dataLinux system administration and monitoring tools (e.g., Nagios, Zabbix, Grafana); scripting in Python, Bash, or PerlExperience with hardware inspection, rack-level equipment, and instrumentationPrior U.S. military operations, technician, or DoD contractor experienceActive Secret clearance required at start; must be eligible for and willing to be processed for Top Secret / SCI.U.S. citizenship is required for DoD contracts.Position DetailsLocation: USNO, DCOn-Site Requirements: On SiteEmployment Type: Full-TimeSalary Range: $105,000 - $125,000About CPIWe love science! We study the physical properties of the Earth and our atmosphere, neighboring planets, and the sun. We make the study of science practical by translating our findings into products, both hardware and software, that make our customer's lives easier and better. CPI has served various U.S. Government agencies, universities, international science organizations, prime contractors, as well as commercial customers for 40 years.CPI is an employee-owned company our team members receive company stock. Employee ownership motivates and empowers increased productivity, contribution to the longevity of the business, improved retention, and enhanced employee engagement.Why Work for Us?Competitive salary and comprehensive benefitsPositive, upbeat, and transparent company culture with opportunities for self-development and career advancementEmployee -owned small business that allows team members to learn from each other and take ownershipProfessional development support including conference attendance and certification trainingBenefits401(k), Profit Sharing and an Employee Stock Ownership Plan (ESOP)Disability insurance (short-term and long-term)Flexible scheduleFlexible spending accountHealth, Dental and Vision insuranceLife insurancePaid time offParental LeaveTuition reimbursementTo apply please visit our careers page. CPI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.If you need a reasonable accommodation for any part of the employment process, please contact us and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
09/26/2026
Full time
Job Description Job Description Computational Physics, Inc. (CPI) is looking for a Full-Time Operations Analyst to support our customers at USNO DC.BackgroundCPI supports the U.S. Naval Observatory (USNO) Operations Center in Washington, D.C. - USNO's single secure location for executing and monitoring the automated generation of the Navy's key operational timing and astrometric products. USNO determines and disseminates precise time and time interval (PTTI), Earth orientation parameters (EOP), and precise positions of celestial bodies for the Department of Defense, other federal agencies, and the public. These products underpin navigation, platform orientation, communications, intelligence, command and control, mission planning, and electronic warfare systems.The Operations Analyst works as a member of the Operations Center watch team, reporting to a watch team lead. The primary responsibility is executing and monitoring the automated generation of USNO operational products and ensuring customer access to them. This includes:Direct and remote inspection of hardware and monitoring the health status of automated data acquisition and reduction systems supporting Master Clock time determination and dissemination, EOP solutions, and VLBI data transfer and correlationRecognizing anomalous conditions and distinguishing between unusual-but-acceptable behavior and situations requiring intervention, drawing on familiarity with multiple data sources and productsTaking timely remedial action per SOPs, established procedures, or direction from subject matter experts when unexpected results or alarm conditions occurInteracting with data providers and product users - reporting product availability, responding to routine inquiries, and escalating alarm situations to the appropriate USNO personnel per SOP contact listsCoordinating with the watch team lead, supervisor, and USNO technical staff on system functionality, SOP effectiveness, and assignment planningThis is a 24/7 watch operation. The position requires shift work and is designated Mission Essential - the incumbent may be directed to report during inclement weather, installation closure, or other emergency situations, and may be required to work off-hours shifts as the mission requires.QualificationsBS from an ABET-accredited institution in physics, astronomy, geophysics, engineering, computer science, or a closely related physical science discipline. 3 years of relevant technical experience, to include:Monitoring, operating, or troubleshooting automated data acquisition, processing, or control systems in an operational (not purely research) environmentWorking from written standard operating procedures and applying judgment where guidance is incomplete or does not cleanly fit the situationAnalyzing technical data to identify anomalies, and communicating findings clearly in writing and verballyWorking knowledge of the mathematics and basic statistics underlying the physical sciencesWatch floor, NOC, SOC, mission control, or other 24/7 operations center experienceFamiliarity with precise timing (PTTI), atomic clocks, GNSS, Earth orientation, or VLBI/radio astronomy dataLinux system administration and monitoring tools (e.g., Nagios, Zabbix, Grafana); scripting in Python, Bash, or PerlExperience with hardware inspection, rack-level equipment, and instrumentationPrior U.S. military operations, technician, or DoD contractor experienceActive Secret clearance required at start; must be eligible for and willing to be processed for Top Secret / SCI.U.S. citizenship is required for DoD contracts.Position DetailsLocation: USNO, DCOn-Site Requirements: On SiteEmployment Type: Full-TimeSalary Range: $105,000 - $125,000About CPIWe love science! We study the physical properties of the Earth and our atmosphere, neighboring planets, and the sun. We make the study of science practical by translating our findings into products, both hardware and software, that make our customer's lives easier and better. CPI has served various U.S. Government agencies, universities, international science organizations, prime contractors, as well as commercial customers for 40 years.CPI is an employee-owned company our team members receive company stock. Employee ownership motivates and empowers increased productivity, contribution to the longevity of the business, improved retention, and enhanced employee engagement.Why Work for Us?Competitive salary and comprehensive benefitsPositive, upbeat, and transparent company culture with opportunities for self-development and career advancementEmployee -owned small business that allows team members to learn from each other and take ownershipProfessional development support including conference attendance and certification trainingBenefits401(k), Profit Sharing and an Employee Stock Ownership Plan (ESOP)Disability insurance (short-term and long-term)Flexible scheduleFlexible spending accountHealth, Dental and Vision insuranceLife insurancePaid time offParental LeaveTuition reimbursementTo apply please visit our careers page. CPI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.If you need a reasonable accommodation for any part of the employment process, please contact us and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
