This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. This is a hands-on technical role that requires an advanced software/systems engineering background. Coding/automation and design/architecture skills are required! The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at AWS. ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. As a Delivery Consultant, you will work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success throughout their cloud journey, providing technical expertise and best practices across the project lifecycle. You'll collaborate closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As an experienced technology professional, you will be responsible for: • Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs • Providing technical guidance and troubleshooting support throughout project delivery • Collaborating with stakeholders to gather requirements and propose effective migration strategies • Acting as a trusted advisor to customers on industry trends and emerging technologies • Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 7+ years of technical specialist, design and architecture experience - 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience - 7+ years of consulting, design and implementation of serverless distributed solutions experience - 5+ years of software development with object oriented language experience - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS- degree in advanced technology, or AWS Professional level certification - Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies - Experience in performance optimization and cost management for cloud environments - Experience communicating technical concepts to diverse audiences in pre-sales environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MD, Jessup - 153 800.00 USD annually
09/26/2026
Full time
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. This is a hands-on technical role that requires an advanced software/systems engineering background. Coding/automation and design/architecture skills are required! The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at AWS. ProServe is a global organization of experts that help customers realize their desired business outcomes when utilizing AWS. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. As a Delivery Consultant, you will work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success throughout their cloud journey, providing technical expertise and best practices across the project lifecycle. You'll collaborate closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As an experienced technology professional, you will be responsible for: • Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs • Providing technical guidance and troubleshooting support throughout project delivery • Collaborating with stakeholders to gather requirements and propose effective migration strategies • Acting as a trusted advisor to customers on industry trends and emerging technologies • Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 7+ years of technical specialist, design and architecture experience - 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience - 7+ years of consulting, design and implementation of serverless distributed solutions experience - 5+ years of software development with object oriented language experience - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS- degree in advanced technology, or AWS Professional level certification - Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies - Experience in performance optimization and cost management for cloud environments - Experience communicating technical concepts to diverse audiences in pre-sales environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MD, Jessup - 153 800.00 USD annually
Job Description Job Description We are an employee-centric company that truly values our team members and the contributions they make to our customers and the missions they support. We pride ourselves on being forward-leaning thinkers and on building teams that are, and continue to be, technically proficient across a broad range of cyber mission areas. OneZero full-time employees receive a highly competitive benefits package, including health, dental, vision, and life insurance, a 401(k) with company matching, paid time off and holidays, an employee referral program, and educational assistance. Additional details are available on our website: Position Title : Security Control Assessor (SME), Level IIILocation: USCG Surface Forces Logistics Center, 2401 Hawkins Point Road, Baltimore, MD 21226. Work may also be performed at the SFLC satellite offices at 707 East Ordnance Road, approximately one mile from the primary site, and at other sites as determined necessary by the Contracting Officer's Representative (COR).Clearance:No security clearance required. This position does not involve access to classified information or classified IT systems.S. citizenship is required in accordance with HSAR 3052.204-71 Alternate I.Position SummaryThe Security Control Assessor (SCA) provides independent security control assessment and authorization support to the USCG SFLC Business Operations Division in support of Surface Domain Operational Technology (OT) and Platform IT systems. The role is the assessment authority on the team: it evaluates whether security and privacy controls are implemented correctly, operating as intended, and producing the intended outcome, and it provides the evidence the Authorizing Official relies on to make risk decisions.This is the senior assessment position on the task order and is distinct from the ISSO roles, which own and maintain the authorization packages. The SCA assesses; the ISSOs prepare and sustain. The position is expected to operate with a high degree of independence and to advise the OT Security Manager (ISSM) directly.Key ResponsibilitiesSupport the OT Security Manager (ISSM) and staff in establishing and maintaining the programs, procedures, and policies that protect Government Sensitive But Unclassified (SBU) information.Perform independent assessments of SFLC Operational Technology to verify that applicable security and privacy controls are implemented correctly, operating as intended, and producing the desired outcome.Provide security assessment and authorization consultation services to the ISSM, on site.Review existing policies, procedures, and guidelines for compliance with DHS, USCG, and DoD cybersecurity policy; draft or revise SFLC policy documentation for ISSM review, approval, and organizational implementation.Assist in preparing RMF security authorization documentation for submission to the Authorizing Official (AO).Maintain security assessment information and supporting documentation within Government-designated systems and repositories.Create and validate SFLC security assessment and authorization accounts within Government-designated systems and tools.Update and maintain assessment and authorization status within Government-designated tracking systems and databases.Upload, track, and update Plans of Action and Milestones (POA recommend POA&M updates based on assessment results and maintain traceability from identified vulnerabilities through to the applicable POA&M.Conduct vulnerability scans of SFLC OT, networks, devices, and associated components using Government-approved tools.Provide assistance to system administrators in remediating vulnerabilities identified through scanning.Provide vulnerability and risk management support in conjunction with assessment and authorization activities.Maintain the enterprise tracking log for electronic spillage activities in accordance with Government policy.Support the destruction of removable media generated during assessment activities in accordance with Government procedures.Support cybersecurity strategic planning and continuous monitoring activities, evaluating enterprise services through assessment of priorities and risk.Provide bi-weekly status reports to the SFLC OT Security Manager (ISSM).Conduct a monthly project status update briefing to the ISSM at SFLC Baltimore.Required QualificationsExperienceTen (10) or more years of progressive cybersecurity experience, including at least five (5) years performing security control assessments or independent A&A validation in a federal environment.Demonstrated experience executing NIST SP 800-37 RMF end to end, including control assessment against NIST SP 800-53A.Experience assessing systems to a formal authorization decision and producing assessment artifacts relied upon by an Authorizing Official.Experience conducting and interpreting vulnerability scans and translating findings into risk-based recommendations and POA&M entries.Experience drafting and revising organizational cybersecurity policy for Government review and adoption.CertificationMust hold and maintain at least one active certification approved for Information Assurance Management (IAM) Level II or Level III. Any one of the following satisfies the requirement:CISSP - Certified Information Systems Security Professional (or CISSP Associate)CISM - Certified Information Security ManagerCGRC - Governance, Risk and Compliance Certification (formerly CAP)CASP+ - CompTIA Advanced Security PractitionerGSLC - GIAC Security Leadership CertificationCCISO - EC-Council Certified Chief Information Security Officer (Level III only)Certification requirements are subject to confirmation against COMDTINST M2620.2 (series) Appendix D, the controlling USCG certification matrix. Verify the accepted certification list with the Program Manager before extending an offer.Evidence of active certification in good standing is required prior to onboarding. Waivers and exceptions to certification requirements will not be granted.Certifications must remain current, active, and in good standing throughout performance. Loss, lapse, or revocation of a required certification is grounds for removal from the contract. Continuing education required to maintain certification is at the employee's and company's expense.Ability to work independently and advise a Government security manager at the senior level.Strong written communication: the role produces bi-weekly written reporting and briefs the ISSM monthly.Ability to read, write, speak, and understand English fluently.Preferred QualificationsPrior USCG, DHS, or DoD assessment experience, particularly with Surface Domain OT or Platform IT systems.Familiarity with COMDTINST M2620.2 (series) and COMDTINST 5500.13 (series).Experience assessing OT/ICS or PIT systems where conventional endpoint tooling cannot be deployed.CGRC (formerly CAP), CISA, or GSNA in addition to the required baseline certification.Experience supporting DHS SELC-aligned programs.Master's degree in cybersecurity, information systems, or a related field.Technical SkillsNIST SP 800-37 (RMF), 800-53 / 53A / 53B, 800-137 (ISCM), FIPS 199 and FIPS 200DHS 4300A Sensitive Systems Handbook and the DHS Systems Engineering Life Cycle (SELC)Government-designated A&A repositories and tracking tools (e.g., eMASS or successor)DISA Security Technical Implementation Guides (STIGs) and Security Requirements Guides (SRGs)Government-approved vulnerability scanning and compliance tooling (e.g., ACAS/Nessus, SCAP-validated scanners)POA&M development, tracking, and closure, including waiver and risk acceptance packagesOperational Technology (OT), Platform IT (PIT), and industrial control system environments, including constraints on agent-based toolingNIST SP 800-30 risk assessment methodology and NIST SP 800-115 technical assessment techniquesElectronic spillage handling and removable media sanitization proceduresSecurity ClearanceNo security clearance required. This position does not involve access to classified information or classified IT systems.S. citizenship is required in accordance with HSAR 3052.204-71 Alternate I.A favorably adjudicated Tier 1 background investigation (or higher) is required. Candidates without an existing investigation on file must complete an Electronic Application (eApp) for investigation processing.Note to recruiting: per the task order, the position is not billable until the selected candidate is fully cleared, has a CAC in hand, and has reported to the work site. Fill timelines should assume 30-90 days for investigation and CAC issuance.EducationBachelor 's degree in cybersecurity, computer science, information systems, engineering, or a related field.Work EnvironmentPrimarily on-site at SFLC Baltimore. On-site presence is required for the monthly status briefing to the ISSM and for participation in change management boards, technical exchange meetings, and Government working groups.The Government furnishes workspace, telephone, a Standard Workstation, and copy/fax access.Remote work may be authorized at the sole discretion of the Government. If authorized, compliant hardware, software, and internet service are contractor- furnished.Occasional travel outside the local commuting area may be required for training and associated off-site meetings, subject to advance COR approval and reimbursed per the Federal Travel Regulations. The 707 East Ordnance Road satellite office is within the local commuting area.OneZero Solutions, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.To request an accommodation . click apply for full job details
09/26/2026
Full time
Job Description Job Description We are an employee-centric company that truly values our team members and the contributions they make to our customers and the missions they support. We pride ourselves on being forward-leaning thinkers and on building teams that are, and continue to be, technically proficient across a broad range of cyber mission areas. OneZero full-time employees receive a highly competitive benefits package, including health, dental, vision, and life insurance, a 401(k) with company matching, paid time off and holidays, an employee referral program, and educational assistance. Additional details are available on our website: Position Title : Security Control Assessor (SME), Level IIILocation: USCG Surface Forces Logistics Center, 2401 Hawkins Point Road, Baltimore, MD 21226. Work may also be performed at the SFLC satellite offices at 707 East Ordnance Road, approximately one mile from the primary site, and at other sites as determined necessary by the Contracting Officer's Representative (COR).Clearance:No security clearance required. This position does not involve access to classified information or classified IT systems.S. citizenship is required in accordance with HSAR 3052.204-71 Alternate I.Position SummaryThe Security Control Assessor (SCA) provides independent security control assessment and authorization support to the USCG SFLC Business Operations Division in support of Surface Domain Operational Technology (OT) and Platform IT systems. The role is the assessment authority on the team: it evaluates whether security and privacy controls are implemented correctly, operating as intended, and producing the intended outcome, and it provides the evidence the Authorizing Official relies on to make risk decisions.This is the senior assessment position on the task order and is distinct from the ISSO roles, which own and maintain the authorization packages. The SCA assesses; the ISSOs prepare and sustain. The position is expected to operate with a high degree of independence and to advise the OT Security Manager (ISSM) directly.Key ResponsibilitiesSupport the OT Security Manager (ISSM) and staff in establishing and maintaining the programs, procedures, and policies that protect Government Sensitive But Unclassified (SBU) information.Perform independent assessments of SFLC Operational Technology to verify that applicable security and privacy controls are implemented correctly, operating as intended, and producing the desired outcome.Provide security assessment and authorization consultation services to the ISSM, on site.Review existing policies, procedures, and guidelines for compliance with DHS, USCG, and DoD cybersecurity policy; draft or revise SFLC policy documentation for ISSM review, approval, and organizational implementation.Assist in preparing RMF security authorization documentation for submission to the Authorizing Official (AO).Maintain security assessment information and supporting documentation within Government-designated systems and repositories.Create and validate SFLC security assessment and authorization accounts within Government-designated systems and tools.Update and maintain assessment and authorization status within Government-designated tracking systems and databases.Upload, track, and update Plans of Action and Milestones (POA recommend POA&M updates based on assessment results and maintain traceability from identified vulnerabilities through to the applicable POA&M.Conduct vulnerability scans of SFLC OT, networks, devices, and associated components using Government-approved tools.Provide assistance to system administrators in remediating vulnerabilities identified through scanning.Provide vulnerability and risk management support in conjunction with assessment and authorization activities.Maintain the enterprise tracking log for electronic spillage activities in accordance with Government policy.Support the destruction of removable media generated during assessment activities in accordance with Government procedures.Support cybersecurity strategic planning and continuous monitoring activities, evaluating enterprise services through assessment of priorities and risk.Provide bi-weekly status reports to the SFLC OT Security Manager (ISSM).Conduct a monthly project status update briefing to the ISSM at SFLC Baltimore.Required QualificationsExperienceTen (10) or more years of progressive cybersecurity experience, including at least five (5) years performing security control assessments or independent A&A validation in a federal environment.Demonstrated experience executing NIST SP 800-37 RMF end to end, including control assessment against NIST SP 800-53A.Experience assessing systems to a formal authorization decision and producing assessment artifacts relied upon by an Authorizing Official.Experience conducting and interpreting vulnerability scans and translating findings into risk-based recommendations and POA&M entries.Experience drafting and revising organizational cybersecurity policy for Government review and adoption.CertificationMust hold and maintain at least one active certification approved for Information Assurance Management (IAM) Level II or Level III. Any one of the following satisfies the requirement:CISSP - Certified Information Systems Security Professional (or CISSP Associate)CISM - Certified Information Security ManagerCGRC - Governance, Risk and Compliance Certification (formerly CAP)CASP+ - CompTIA Advanced Security PractitionerGSLC - GIAC Security Leadership CertificationCCISO - EC-Council Certified Chief Information Security Officer (Level III only)Certification requirements are subject to confirmation against COMDTINST M2620.2 (series) Appendix D, the controlling USCG certification matrix. Verify the accepted certification list with the Program Manager before extending an offer.Evidence of active certification in good standing is required prior to onboarding. Waivers and exceptions to certification requirements will not be granted.Certifications must remain current, active, and in good standing throughout performance. Loss, lapse, or revocation of a required certification is grounds for removal from the contract. Continuing education required to maintain certification is at the employee's and company's expense.Ability to work independently and advise a Government security manager at the senior level.Strong written communication: the role produces bi-weekly written reporting and briefs the ISSM monthly.Ability to read, write, speak, and understand English fluently.Preferred QualificationsPrior USCG, DHS, or DoD assessment experience, particularly with Surface Domain OT or Platform IT systems.Familiarity with COMDTINST M2620.2 (series) and COMDTINST 5500.13 (series).Experience assessing OT/ICS or PIT systems where conventional endpoint tooling cannot be deployed.CGRC (formerly CAP), CISA, or GSNA in addition to the required baseline certification.Experience supporting DHS SELC-aligned programs.Master's degree in cybersecurity, information systems, or a related field.Technical SkillsNIST SP 800-37 (RMF), 800-53 / 53A / 53B, 800-137 (ISCM), FIPS 199 and FIPS 200DHS 4300A Sensitive Systems Handbook and the DHS Systems Engineering Life Cycle (SELC)Government-designated A&A repositories and tracking tools (e.g., eMASS or successor)DISA Security Technical Implementation Guides (STIGs) and Security Requirements Guides (SRGs)Government-approved vulnerability scanning and compliance tooling (e.g., ACAS/Nessus, SCAP-validated scanners)POA&M development, tracking, and closure, including waiver and risk acceptance packagesOperational Technology (OT), Platform IT (PIT), and industrial control system environments, including constraints on agent-based toolingNIST SP 800-30 risk assessment methodology and NIST SP 800-115 technical assessment techniquesElectronic spillage handling and removable media sanitization proceduresSecurity ClearanceNo security clearance required. This position does not involve access to classified information or classified IT systems.S. citizenship is required in accordance with HSAR 3052.204-71 Alternate I.A favorably adjudicated Tier 1 background investigation (or higher) is required. Candidates without an existing investigation on file must complete an Electronic Application (eApp) for investigation processing.Note to recruiting: per the task order, the position is not billable until the selected candidate is fully cleared, has a CAC in hand, and has reported to the work site. Fill timelines should assume 30-90 days for investigation and CAC issuance.EducationBachelor 's degree in cybersecurity, computer science, information systems, engineering, or a related field.Work EnvironmentPrimarily on-site at SFLC Baltimore. On-site presence is required for the monthly status briefing to the ISSM and for participation in change management boards, technical exchange meetings, and Government working groups.The Government furnishes workspace, telephone, a Standard Workstation, and copy/fax access.Remote work may be authorized at the sole discretion of the Government. If authorized, compliant hardware, software, and internet service are contractor- furnished.Occasional travel outside the local commuting area may be required for training and associated off-site meetings, subject to advance COR approval and reimbursed per the Federal Travel Regulations. The 707 East Ordnance Road satellite office is within the local commuting area.OneZero Solutions, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.To request an accommodation . click apply for full job details
Job Description Job Description Dark Wolf Solutions is seeking Security Control Assessor/Representatives (SCA/Rs) to lead security control assessments across high-priority projects. Working at the intersection of cybersecurity engineering, cloud architecture, and DevSecOps prototyping, you will evaluate security controls for cutting-edge AI/LLM technologies across multiple classification levels. This position is ideal for a pragmatic cloud assessor or SCAR who excels in fast-paced DevSecOps environments, understands AWS cloud security, and is eager to shape the cybersecurity posture of next-generation DoD AI capabilities.This position will be based out of Arlington, VA. Additional responsibilities include: Key Responsibilities Execute formal SCA/R duties. Lead security assessment efforts, establishing reusable security playbooks and assessment frameworks for rapid AI deployment into enterprise workflows. Evaluate technical control effectiveness across AWS cloud infrastructure, DevSecOps pipelines, microservices, containerized workloads, and GenAI/LLM application stacks. Partner directly with cybersecurity engineering and DevSecOps prototyping teams to integrate security controls early in the development lifecycle. Review, author, and maintain assessment packages-including System Security Plans (SSPs), Security Assessment Plans (SAPs), Security Assessment Reports (SARs), and POA&Ms-tailored to rapid prototyping and AI systems. Assess technical security risks specific to AI/LLM implementations, such as API exposure, vector database access controls, model integration surface area, and software supply chain dependencies. Support continuous monitoring (ConMon), technical risk evaluations, and cloud architecture reviews across multi-tenant, multi-classification environments. Coordinate with Authorizing Officials (AOs), program managers, and engineering leads to deliver decision-ready risk briefings and ATO recommendations. Provide technical input and oversight for cybersecurity engineering and penetration testing activities across prototype projects. Required Qualifications Active Top Secret security clearance Current DoD 8570/8140 IAM Level II or Level III certification (e.g., Security+, CySA+, CISM, CISSP, CCISO, CAP/CISC) 3-5+ years of experience conducting security control assessments, compliance testing, or A&A/RMF activities for DoD or federal information systems Solid operational understanding of core AWS cloud services (EC2, S3, IAM, VPCs, Security Groups, Security Hub) and how security controls function within cloud-native and CI/CD pipeline environments. Strong working knowledge of NIST SP 800-53 (Rev. 4/5), NIST SP 800-37 (RMF), DoD Cloud Computing SRG, and FedRAMP baselines. Demonstrated experience writing and evaluating core RMF artifacts (SSPs, SAPs, SARs, POA&Ms) Exceptional written and verbal communication skills, with the ability to articulate technical risk clearly to executive stakeholders, Authorizing Officials, and engineering teams. Hands-on experience navigating government GRC repositories, such as eMASS or XACTA. Desired Qualifications Hands-on experience mapping security controls to the NIST AI Risk Management Framework (AI RMF), the OWASP Top 10 for LLM Applications, or the DoD Responsible AI (RAI) Guidelines. Familiarity evaluating secure design patterns for autonomous AI Agents (e.g., tool-calling permissions, sandboxing agent execution environments, prompt boundaries, and ReAct/LangGraph architectures). Experience assessing cloud-managed AI ecosystems and foundation model platforms (e.g., AWS Bedrock, AWS SageMaker, Hugging Face Enterprise, or self-hosted open-source models). Understanding of data protection, access controls, and boundary security for RAG pipelines and vector databases (e.g., OpenSearch Vector Engine, Pinecone, Milvus, or PostgreSQL pgvector). Familiarity evaluating risks unique to LLMs-including prompt injection, data poisoning, model inversion, insecure output handling, and open-source supply chain vulnerabilities in AI libraries (PyTorch, LangChain, LlamaIndex). Exposure to LLM guardrail platforms, evaluation frameworks, or AI security tools (e.g., Promptfoo, Garak, Giskard, NeMo Guardrails) used to test model robustness and output safety. Experience with cATO methodologies, Infrastructure as Code (IaC) templates (Terraform, CloudFormation), and container security (AWS EKS/ECS, Docker). Active AWS Certifications (e.g., AWS Certified Security - Specialty or AWS Certified Solutions Architect). Background or familiarity with offensive security, penetration testing The salary range for this position is estimated to be between $135,000.00 - $150,000.00, commensurate on experience and technical skillset. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire. We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.
09/26/2026
Full time
Job Description Job Description Dark Wolf Solutions is seeking Security Control Assessor/Representatives (SCA/Rs) to lead security control assessments across high-priority projects. Working at the intersection of cybersecurity engineering, cloud architecture, and DevSecOps prototyping, you will evaluate security controls for cutting-edge AI/LLM technologies across multiple classification levels. This position is ideal for a pragmatic cloud assessor or SCAR who excels in fast-paced DevSecOps environments, understands AWS cloud security, and is eager to shape the cybersecurity posture of next-generation DoD AI capabilities.This position will be based out of Arlington, VA. Additional responsibilities include: Key Responsibilities Execute formal SCA/R duties. Lead security assessment efforts, establishing reusable security playbooks and assessment frameworks for rapid AI deployment into enterprise workflows. Evaluate technical control effectiveness across AWS cloud infrastructure, DevSecOps pipelines, microservices, containerized workloads, and GenAI/LLM application stacks. Partner directly with cybersecurity engineering and DevSecOps prototyping teams to integrate security controls early in the development lifecycle. Review, author, and maintain assessment packages-including System Security Plans (SSPs), Security Assessment Plans (SAPs), Security Assessment Reports (SARs), and POA&Ms-tailored to rapid prototyping and AI systems. Assess technical security risks specific to AI/LLM implementations, such as API exposure, vector database access controls, model integration surface area, and software supply chain dependencies. Support continuous monitoring (ConMon), technical risk evaluations, and cloud architecture reviews across multi-tenant, multi-classification environments. Coordinate with Authorizing Officials (AOs), program managers, and engineering leads to deliver decision-ready risk briefings and ATO recommendations. Provide technical input and oversight for cybersecurity engineering and penetration testing activities across prototype projects. Required Qualifications Active Top Secret security clearance Current DoD 8570/8140 IAM Level II or Level III certification (e.g., Security+, CySA+, CISM, CISSP, CCISO, CAP/CISC) 3-5+ years of experience conducting security control assessments, compliance testing, or A&A/RMF activities for DoD or federal information systems Solid operational understanding of core AWS cloud services (EC2, S3, IAM, VPCs, Security Groups, Security Hub) and how security controls function within cloud-native and CI/CD pipeline environments. Strong working knowledge of NIST SP 800-53 (Rev. 4/5), NIST SP 800-37 (RMF), DoD Cloud Computing SRG, and FedRAMP baselines. Demonstrated experience writing and evaluating core RMF artifacts (SSPs, SAPs, SARs, POA&Ms) Exceptional written and verbal communication skills, with the ability to articulate technical risk clearly to executive stakeholders, Authorizing Officials, and engineering teams. Hands-on experience navigating government GRC repositories, such as eMASS or XACTA. Desired Qualifications Hands-on experience mapping security controls to the NIST AI Risk Management Framework (AI RMF), the OWASP Top 10 for LLM Applications, or the DoD Responsible AI (RAI) Guidelines. Familiarity evaluating secure design patterns for autonomous AI Agents (e.g., tool-calling permissions, sandboxing agent execution environments, prompt boundaries, and ReAct/LangGraph architectures). Experience assessing cloud-managed AI ecosystems and foundation model platforms (e.g., AWS Bedrock, AWS SageMaker, Hugging Face Enterprise, or self-hosted open-source models). Understanding of data protection, access controls, and boundary security for RAG pipelines and vector databases (e.g., OpenSearch Vector Engine, Pinecone, Milvus, or PostgreSQL pgvector). Familiarity evaluating risks unique to LLMs-including prompt injection, data poisoning, model inversion, insecure output handling, and open-source supply chain vulnerabilities in AI libraries (PyTorch, LangChain, LlamaIndex). Exposure to LLM guardrail platforms, evaluation frameworks, or AI security tools (e.g., Promptfoo, Garak, Giskard, NeMo Guardrails) used to test model robustness and output safety. Experience with cATO methodologies, Infrastructure as Code (IaC) templates (Terraform, CloudFormation), and container security (AWS EKS/ECS, Docker). Active AWS Certifications (e.g., AWS Certified Security - Specialty or AWS Certified Solutions Architect). Background or familiarity with offensive security, penetration testing The salary range for this position is estimated to be between $135,000.00 - $150,000.00, commensurate on experience and technical skillset. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire. We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.
Columbia Technology Partners
Annapolis Junction, Maryland
Job Description Job Description Description:Columbia Technology Partners is seeking a Configuration Manager to implement and maintain configuration management (CM) and version control processes for hardware and software systems throughout the full system lifecycle. This role ensures configuration integrity, traceability, and control by managing baselines, enforcing standardized CM processes, utilizing configuration tools, and supporting audits and change control activities.Key Responsibilities: Develop, implement, and enforce hardware and software configuration management and version control policies, processes, and proceduresEstablish, maintain, and control configuration baselines, ensuring accurate versioning and traceability of all configuration items (CIs)Manage end-to-end configuration control, including change tracking, impact analysis, approvals, and audit readinessUtilize CM tools (e.g., DOORS, Eclipse) to store, track, and manage configuration artifactsSupport build, integration, test, and release environments while maintaining configuration integrity across all phasesDevelop and document CM processes, including automated build and release procedures aligned with applicable standardsConduct configuration audits, support Change Control Board (CCB) activities, and ensure end-to-end configuration traceabilityQualifications: Six (6) years of experience in configuration management and version control on programs of similar scope, complexity, and technical requirementsBachelor 's degree in a technical or business-related discipline from an accredited institution, or four (4) additional years of relevant CM experience in lieu of a degreeDemonstrated experience implementing and managing hardware and software configuration baselines and version control systemsFor developmental programs, a minimum of one (1) year of experience using source code control systems such as Git, SVN, or equivalent toolsRequirements: U.S. Citizenship is required for all applicants. CTP is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph.Certification Requirements:DOD 8570 CertificationThis position requires an active Security Clearance with appropriate Polygraph.About us:Founded in 2007, Columbia Technology Partners is a Service-Disabled Veteran Owned Small Business with a specialization in technology and management consulting committed to solving intricate and sensitive technology issues facing corporations and federal agencies. Since its inception, CTP has been instrumental in the technical design, engineering development, operational deployment, and support of key systems. With a proven track record in information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation; our employees have the experience, expertise, and innovative thinking our customers need for results that exceed expectations. CTP staff have worked closely with both government engineers and management to gather mission requirements, develop the architecture to deliver the needed functionality and assess tools available to meet or exceed the needs of the mission.At Columbia Technology Partners (CTP), we are united in being the best that we can be as individuals, but our core belief is that we can be better together. Together we will take on each mission with an execution process that authentically represents who we are. Our success relies on our team values, the foundation we built around them, and the Partners we become along the way.That's why our pay is competitive, our missions are critical, and our benefits represent what matters most to CTP: Our People.Salary Range TransparencyAt Columbia Technology Partners we are committed to transparency and fairness in our compensation practices. We believe in creating a work environment where employees feel valued, empowered, and rewarded for their contributions.How We Determine Salary RangesOur salary ranges are based on the following key factors:Job Role and Responsibilities: The specific duties and responsibilities associated with each role form the foundation of our compensation structure.Market Research and Industry Benchmarks: We conduct regular analysis of market trends and salaries across our industry, using reliable compensation data to ensure we stay competitive.Experience and Qualifications: An individual's experience, education, certifications, and specialized skills all contribute to determining their position within a salary range.Location: Salary ranges may be adjusted based on geographic cost of living, in accordance with local and national standards.Company Performance: Our compensation practices also take into account overall company performance and financial health, ensuring that we maintain sustainability while rewarding our team.Really good benefits, for really GREAT people:From our CTP Family to yours, we know how important these decisions are. Your benefits are about you, not us. Tell us what you need in order to see a future at CTP; let's get where you're going, together. Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options.Vision + Dental: Both free to you + paid in full by CTP.Retirement: 401k - 6% company contributionPTO + Leave: A work life balance is extremely important to our team here at CTP, which is why our paid time off plans are so lucrative. Offering customizable leave plans to meet your needs is just one of our many perks! Jury Duty, Bereavement + Military Leave provided.Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition.Life and AD&D Insurance/Short-Term & Long-Term Disability: More peace of mind, at zero cost to you.Profit Sharing Bonus: End of year cash gets added to your bottom-line.Referral Bonus Program: Our tiered program provides an incentive with each stage of the hiring process your referral passes. Our bonuses range from $7,000-$20,000, if your referral joins the team.Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.CTP was voted one of the top 25 best places to work in Baltimore by Baltimore Magazine!
09/26/2026
Full time
Job Description Job Description Description:Columbia Technology Partners is seeking a Configuration Manager to implement and maintain configuration management (CM) and version control processes for hardware and software systems throughout the full system lifecycle. This role ensures configuration integrity, traceability, and control by managing baselines, enforcing standardized CM processes, utilizing configuration tools, and supporting audits and change control activities.Key Responsibilities: Develop, implement, and enforce hardware and software configuration management and version control policies, processes, and proceduresEstablish, maintain, and control configuration baselines, ensuring accurate versioning and traceability of all configuration items (CIs)Manage end-to-end configuration control, including change tracking, impact analysis, approvals, and audit readinessUtilize CM tools (e.g., DOORS, Eclipse) to store, track, and manage configuration artifactsSupport build, integration, test, and release environments while maintaining configuration integrity across all phasesDevelop and document CM processes, including automated build and release procedures aligned with applicable standardsConduct configuration audits, support Change Control Board (CCB) activities, and ensure end-to-end configuration traceabilityQualifications: Six (6) years of experience in configuration management and version control on programs of similar scope, complexity, and technical requirementsBachelor 's degree in a technical or business-related discipline from an accredited institution, or four (4) additional years of relevant CM experience in lieu of a degreeDemonstrated experience implementing and managing hardware and software configuration baselines and version control systemsFor developmental programs, a minimum of one (1) year of experience using source code control systems such as Git, SVN, or equivalent toolsRequirements: U.S. Citizenship is required for all applicants. CTP is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph.Certification Requirements:DOD 8570 CertificationThis position requires an active Security Clearance with appropriate Polygraph.About us:Founded in 2007, Columbia Technology Partners is a Service-Disabled Veteran Owned Small Business with a specialization in technology and management consulting committed to solving intricate and sensitive technology issues facing corporations and federal agencies. Since its inception, CTP has been instrumental in the technical design, engineering development, operational deployment, and support of key systems. With a proven track record in information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation; our employees have the experience, expertise, and innovative thinking our customers need for results that exceed expectations. CTP staff have worked closely with both government engineers and management to gather mission requirements, develop the architecture to deliver the needed functionality and assess tools available to meet or exceed the needs of the mission.At Columbia Technology Partners (CTP), we are united in being the best that we can be as individuals, but our core belief is that we can be better together. Together we will take on each mission with an execution process that authentically represents who we are. Our success relies on our team values, the foundation we built around them, and the Partners we become along the way.That's why our pay is competitive, our missions are critical, and our benefits represent what matters most to CTP: Our People.Salary Range TransparencyAt Columbia Technology Partners we are committed to transparency and fairness in our compensation practices. We believe in creating a work environment where employees feel valued, empowered, and rewarded for their contributions.How We Determine Salary RangesOur salary ranges are based on the following key factors:Job Role and Responsibilities: The specific duties and responsibilities associated with each role form the foundation of our compensation structure.Market Research and Industry Benchmarks: We conduct regular analysis of market trends and salaries across our industry, using reliable compensation data to ensure we stay competitive.Experience and Qualifications: An individual's experience, education, certifications, and specialized skills all contribute to determining their position within a salary range.Location: Salary ranges may be adjusted based on geographic cost of living, in accordance with local and national standards.Company Performance: Our compensation practices also take into account overall company performance and financial health, ensuring that we maintain sustainability while rewarding our team.Really good benefits, for really GREAT people:From our CTP Family to yours, we know how important these decisions are. Your benefits are about you, not us. Tell us what you need in order to see a future at CTP; let's get where you're going, together. Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options.Vision + Dental: Both free to you + paid in full by CTP.Retirement: 401k - 6% company contributionPTO + Leave: A work life balance is extremely important to our team here at CTP, which is why our paid time off plans are so lucrative. Offering customizable leave plans to meet your needs is just one of our many perks! Jury Duty, Bereavement + Military Leave provided.Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition.Life and AD&D Insurance/Short-Term & Long-Term Disability: More peace of mind, at zero cost to you.Profit Sharing Bonus: End of year cash gets added to your bottom-line.Referral Bonus Program: Our tiered program provides an incentive with each stage of the hiring process your referral passes. Our bonuses range from $7,000-$20,000, if your referral joins the team.Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.CTP was voted one of the top 25 best places to work in Baltimore by Baltimore Magazine!
Solutions Through Innovative Technologies, Inc
Colorado Springs, Colorado
Job Description Job Description Solutions Through Innovative Technologies, Inc. (STI-TEC) specializes in the delivery of professional business and information management services. STI-TEC offers government and commercial clients a comprehensive portfolio of services that identify, manage, distribute and improve business processes related to entities' most valued resource, information. As a fast-growing solutions provider, established in 2000, total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust. Position Overview Space Systems Command (SSC), is the United States Space Force field command responsible for acquiring, developing, and delivering resilient capabilities to outpace emerging threats and protect our Nation's strategic advantage in, from, and to space. SSC plays a critical role in advancing the United States space capabilities, delivering cutting-edge solutions to protect and enhance national security. Join us and be part of the mission to shape the future of space and protect the assets that keep our nation secure. Essential Job Function Provide space acquisitions, engineering, operations, and technical advice and assistance for various project and program stages to support the acquisition life cycle. Support program acquisition efforts in advanced technology, future concept development, and integration activities. Advise and assist on cost, schedule, and performance issues. Revise or draft Joint Capabilities Integrated Development System (JCIDS) and acquisition documentation for government program managers. Support presentations of products to internal and external customers. Documentation includes Initial Capability Documents, Interface Control Documents, Capability Development/Production/Requirements Documents, Milestone documentation, Acquisition Strategies, Analysis of Alternatives, Concept of Operations, Memorandums of Agreement/Understanding, Technical/Systems Requirement Documents, Defense Acquisition Board documentation, Technical Evaluations, System Specifications, enabling concepts, training material, briefings, white papers, reports, and analysis results. Provide draft SME-level technical and/or programmatic status reports as requested. Identify improvement areas in acquisition processes and recommend actionable changes. Assist in building and maintaining a government risk program. Maintain current awareness of program schedules, monitor acquisition implementation, report requirement shortfalls, and provide program assessments based on identified risks. Provide advice on technical engagements such as technical interchange meetings, design reviews, and program conferences. Provide technical and operational insights for mission protection and operations. Recommend solutions for technical anomalies and evaluate impact analysis, audits, studies, compliance inspections, and readiness reviews. Provide cybersecurity support in accordance with DoDI 8500.01. Recommend actions on cyber activities and provide cybersecurity issue briefings as requested. Facilitate and support cybersecurity working groups and meetings. Maintain awareness and manage program Authority to Operate, Authority to Test, Authority to Connect, and associated Interim Authorities. Support cyber testing and assessment activities and document findings and corrective actions in accordance with the Federal Information Security Management Act. Minimum Qualifications Highly knowledgeable in space control space, ground, and C2 systems (concepts, development, build, and test) Highly knowledgeable in managing operations strategy Highly knowledgeable in coordinating and managing exercise and operations training Highly knowledgeable in space control mission planning and coops development BA/BS Over 10 years of relative experience Experience with the MS Office Suite of Tools Active TS/SCI eligibility COMPENSATION / SALARY RANGE: STI-TEC adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The following salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc. Salary Range $140,000.00 - $160,000.00 Annual Salary STI-TEC offers a competitive benefits package including: Medical, dental, and vision coverage Life insurance Short term/long term disability coverage Retirement savings - 401(k) Paid time off (PTO) Holiday leave Alternate work schedules (depending on work site) Flexible spending account options Whether you're an experienced professional, a veteran, a former military or civilian federal employee, or a recent graduate, STI-TEC has a career opportunity for you. Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. STI-TEC is an equal opportunity employer and values diversity. Employment is decided on the basis of qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training. If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at .583.9900. This job posting is to identify potential candidates for positions in order to respond to a request for proposal. This job posting, including but not limited to, qualifications, duties, compensation and benefits, is subject to change based on the terms and conditions of the awarded contract and is contingent on STI-TEC being awarded the contract.
09/26/2026
Full time
Job Description Job Description Solutions Through Innovative Technologies, Inc. (STI-TEC) specializes in the delivery of professional business and information management services. STI-TEC offers government and commercial clients a comprehensive portfolio of services that identify, manage, distribute and improve business processes related to entities' most valued resource, information. As a fast-growing solutions provider, established in 2000, total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust. Position Overview Space Systems Command (SSC), is the United States Space Force field command responsible for acquiring, developing, and delivering resilient capabilities to outpace emerging threats and protect our Nation's strategic advantage in, from, and to space. SSC plays a critical role in advancing the United States space capabilities, delivering cutting-edge solutions to protect and enhance national security. Join us and be part of the mission to shape the future of space and protect the assets that keep our nation secure. Essential Job Function Provide space acquisitions, engineering, operations, and technical advice and assistance for various project and program stages to support the acquisition life cycle. Support program acquisition efforts in advanced technology, future concept development, and integration activities. Advise and assist on cost, schedule, and performance issues. Revise or draft Joint Capabilities Integrated Development System (JCIDS) and acquisition documentation for government program managers. Support presentations of products to internal and external customers. Documentation includes Initial Capability Documents, Interface Control Documents, Capability Development/Production/Requirements Documents, Milestone documentation, Acquisition Strategies, Analysis of Alternatives, Concept of Operations, Memorandums of Agreement/Understanding, Technical/Systems Requirement Documents, Defense Acquisition Board documentation, Technical Evaluations, System Specifications, enabling concepts, training material, briefings, white papers, reports, and analysis results. Provide draft SME-level technical and/or programmatic status reports as requested. Identify improvement areas in acquisition processes and recommend actionable changes. Assist in building and maintaining a government risk program. Maintain current awareness of program schedules, monitor acquisition implementation, report requirement shortfalls, and provide program assessments based on identified risks. Provide advice on technical engagements such as technical interchange meetings, design reviews, and program conferences. Provide technical and operational insights for mission protection and operations. Recommend solutions for technical anomalies and evaluate impact analysis, audits, studies, compliance inspections, and readiness reviews. Provide cybersecurity support in accordance with DoDI 8500.01. Recommend actions on cyber activities and provide cybersecurity issue briefings as requested. Facilitate and support cybersecurity working groups and meetings. Maintain awareness and manage program Authority to Operate, Authority to Test, Authority to Connect, and associated Interim Authorities. Support cyber testing and assessment activities and document findings and corrective actions in accordance with the Federal Information Security Management Act. Minimum Qualifications Highly knowledgeable in space control space, ground, and C2 systems (concepts, development, build, and test) Highly knowledgeable in managing operations strategy Highly knowledgeable in coordinating and managing exercise and operations training Highly knowledgeable in space control mission planning and coops development BA/BS Over 10 years of relative experience Experience with the MS Office Suite of Tools Active TS/SCI eligibility COMPENSATION / SALARY RANGE: STI-TEC adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The following salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc. Salary Range $140,000.00 - $160,000.00 Annual Salary STI-TEC offers a competitive benefits package including: Medical, dental, and vision coverage Life insurance Short term/long term disability coverage Retirement savings - 401(k) Paid time off (PTO) Holiday leave Alternate work schedules (depending on work site) Flexible spending account options Whether you're an experienced professional, a veteran, a former military or civilian federal employee, or a recent graduate, STI-TEC has a career opportunity for you. Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. STI-TEC is an equal opportunity employer and values diversity. Employment is decided on the basis of qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training. If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at .583.9900. This job posting is to identify potential candidates for positions in order to respond to a request for proposal. This job posting, including but not limited to, qualifications, duties, compensation and benefits, is subject to change based on the terms and conditions of the awarded contract and is contingent on STI-TEC being awarded the contract.
Job Description Job Description Dark Wolf Solutions is seeking a Senior Security Control Assessor Representative (SCAR) to conduct independent comprehensive assessments of the management, operation, and technical security controls and control enhancements employed within, or inherited by, an Information technology (IT) system to determine the overall effectiveness of the controls. The SCAR will perform reviews of security artifacts for system authorizations, assessing both the technical and functional adequacy as required for application and software cybersecurity readiness. The SCAR candidate must have prior experience in authorizing tools/applications, systems, and/or enclaves. Additionally, knowledge of network security, technologies, processes, and practices designed for the prevention of damage to, protection of, and restoration of computers, communications systems, services, and various types of communications technologies. The SCAR candidate must be knowledgeable and proficient in assessing DoD GovCloud environments to include testing controls and validating artifacts. A successful candidate will have a strong foundational understanding of NIST, DOD, and DAF cybersecurity focused guidance. This position can be based out of any Dark Wolf Office location and will be a hybrid schedule. Additional responsibilities include: Key Responsibilities: Evaluating IT infrastructure in terms of risk to the organization and defining artifacts required to meet Federal, DoD and DAF requirements Assessing IT systems and architecture to ensure compliance with the Risk Management Framework (RMF), NIST Cybersecurity Framework (CSF), NIST 800-53 revision 5 and applicable guidance Supporting the system/application assessment and authorization (A&A) effort, to include assessing and guiding the quality and completeness of A&A activities, tasks and resulting artifacts mandated by governing DoD and AF policies, and applicable mandates Collecting, reviewing and verifying documented business processes within process narratives or flowcharts, identifying risks and validating proficiency of mitigating controls Reviewing risk and control matrices and testing plans for key controls and determines effectiveness Identifying control gaps, reviewing and testing the design of existing controls. Formulating clear and concise conclusions on internal controls and business process efficiency Recommending policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data Conducting risk and vulnerability assessments of installed information systems to identify vulnerabilities, risks, and protection needs Reviewing Plans of Actions & Milestones (POA&Ms) Providing recommendations and reports to the Security Control Assessor (SCA), Authorizing Official (AO), Chief Information Security Officer (CISO) Reviewing network and systems design to ensure accuracy Ensuring the rigorous application of information security/cybersecurity policies, principles, and practices in the delivery of all IT services Required Qualifications: 15+ years of relevant Cyber experience 15+ years prior experience as a Security Control Assessor/Representative RMF Engineer, ISSO, ISSM and/or information assurance engineer Cloud Platform experience with at least one service offering from AWS, Azure, or Google GCP Hands-on eMASS and/or Xacta experience completing full system lifecycle activities Experience with Air Force risk management policies/procedures, to include, DODI 8510.01, AFI 17-101 Experience with Cloud Computing Security Requirements Guide (CC SRG) Knowledgeable with DoD DevSecOps Fundamentals Playbook Experience evaluating information security compliance against STIGs Ability to clearly articulate ideas Strong technical writing abilities to author reports for AO and CISO dissemination Exudes confidence in providing briefings, presentations, and in conducting/guiding meetings with senior leadership and stakeholders Ability to use prior experience and knowledge to address new situations Certification requirements (at least one of the following): SecurityX / CASP+, CCISO, CGRC/CAP, CISA, CISM, CISSO, CISSP, CISSP-ISSEP, Cloud+, CySA+, FITSP-A, GCSA, GSEC, GSLC, GSNA, PenTest+, Security+ B.A. or B.S. Information Security, Computer Science or related discipline US Citizenship and currently possess a Top Secret security clearance Desired Qualifications: Experience with Fast Track ATO Handbook & AF Continuous ATO Playbook Familiarity with CI/CD Pipelines DevSecOps experience Sharepoint, JIRA, Confluence familiarity The salary range for this position is $140,000.00 - $145,000.00 commensurate on experience and technical skillset. We are open to considering a variety of levels of experience for these projects and potential for 1099 hourly opportunity. We are proud to be an EEO/AA Employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire.
09/26/2026
Full time
Job Description Job Description Dark Wolf Solutions is seeking a Senior Security Control Assessor Representative (SCAR) to conduct independent comprehensive assessments of the management, operation, and technical security controls and control enhancements employed within, or inherited by, an Information technology (IT) system to determine the overall effectiveness of the controls. The SCAR will perform reviews of security artifacts for system authorizations, assessing both the technical and functional adequacy as required for application and software cybersecurity readiness. The SCAR candidate must have prior experience in authorizing tools/applications, systems, and/or enclaves. Additionally, knowledge of network security, technologies, processes, and practices designed for the prevention of damage to, protection of, and restoration of computers, communications systems, services, and various types of communications technologies. The SCAR candidate must be knowledgeable and proficient in assessing DoD GovCloud environments to include testing controls and validating artifacts. A successful candidate will have a strong foundational understanding of NIST, DOD, and DAF cybersecurity focused guidance. This position can be based out of any Dark Wolf Office location and will be a hybrid schedule. Additional responsibilities include: Key Responsibilities: Evaluating IT infrastructure in terms of risk to the organization and defining artifacts required to meet Federal, DoD and DAF requirements Assessing IT systems and architecture to ensure compliance with the Risk Management Framework (RMF), NIST Cybersecurity Framework (CSF), NIST 800-53 revision 5 and applicable guidance Supporting the system/application assessment and authorization (A&A) effort, to include assessing and guiding the quality and completeness of A&A activities, tasks and resulting artifacts mandated by governing DoD and AF policies, and applicable mandates Collecting, reviewing and verifying documented business processes within process narratives or flowcharts, identifying risks and validating proficiency of mitigating controls Reviewing risk and control matrices and testing plans for key controls and determines effectiveness Identifying control gaps, reviewing and testing the design of existing controls. Formulating clear and concise conclusions on internal controls and business process efficiency Recommending policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data Conducting risk and vulnerability assessments of installed information systems to identify vulnerabilities, risks, and protection needs Reviewing Plans of Actions & Milestones (POA&Ms) Providing recommendations and reports to the Security Control Assessor (SCA), Authorizing Official (AO), Chief Information Security Officer (CISO) Reviewing network and systems design to ensure accuracy Ensuring the rigorous application of information security/cybersecurity policies, principles, and practices in the delivery of all IT services Required Qualifications: 15+ years of relevant Cyber experience 15+ years prior experience as a Security Control Assessor/Representative RMF Engineer, ISSO, ISSM and/or information assurance engineer Cloud Platform experience with at least one service offering from AWS, Azure, or Google GCP Hands-on eMASS and/or Xacta experience completing full system lifecycle activities Experience with Air Force risk management policies/procedures, to include, DODI 8510.01, AFI 17-101 Experience with Cloud Computing Security Requirements Guide (CC SRG) Knowledgeable with DoD DevSecOps Fundamentals Playbook Experience evaluating information security compliance against STIGs Ability to clearly articulate ideas Strong technical writing abilities to author reports for AO and CISO dissemination Exudes confidence in providing briefings, presentations, and in conducting/guiding meetings with senior leadership and stakeholders Ability to use prior experience and knowledge to address new situations Certification requirements (at least one of the following): SecurityX / CASP+, CCISO, CGRC/CAP, CISA, CISM, CISSO, CISSP, CISSP-ISSEP, Cloud+, CySA+, FITSP-A, GCSA, GSEC, GSLC, GSNA, PenTest+, Security+ B.A. or B.S. Information Security, Computer Science or related discipline US Citizenship and currently possess a Top Secret security clearance Desired Qualifications: Experience with Fast Track ATO Handbook & AF Continuous ATO Playbook Familiarity with CI/CD Pipelines DevSecOps experience Sharepoint, JIRA, Confluence familiarity The salary range for this position is $140,000.00 - $145,000.00 commensurate on experience and technical skillset. We are open to considering a variety of levels of experience for these projects and potential for 1099 hourly opportunity. We are proud to be an EEO/AA Employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire.
Job Description Job Description Dark Wolf Solutions is seeking Security Control Assessor/Representatives (SCA/Rs) to lead security control assessments across high-priority projects. Working at the intersection of cybersecurity engineering, cloud architecture, and DevSecOps prototyping, you will evaluate security controls for cutting-edge AI/LLM technologies across multiple classification levels. This position is ideal for a pragmatic cloud assessor or SCAR who excels in fast-paced DevSecOps environments, understands AWS cloud security, and is eager to shape the cybersecurity posture of next-generation DoD AI capabilities.This position will be based out of Arlington, VA with hybrid/remote opportunities. Additional responsibilities include: Key Responsibilities Execute formal SCA/R duties. Lead security assessment efforts, establishing reusable security playbooks and assessment frameworks for rapid AI deployment into enterprise workflows. Evaluate technical control effectiveness across AWS cloud infrastructure, DevSecOps pipelines, microservices, containerized workloads, and GenAI/LLM application stacks. Bridge the gap between OffSec and development by applying software design best practices. Lead technical exchange meetings (TEMs), participate in Discovery & Framing workshops, and maintain effective communication with cross-functional teams and stakeholders. Act as the primary subject matter expert and lead developer for custom offensive tooling, integrating disparate capabilities into a cohesive, mission-ready platform. Review, author, and maintain assessment packages-including System Security Plans (SSPs), Security Assessment Plans (SAPs), Security Assessment Reports (SARs), and POA&Ms-tailored to rapid prototyping and AI systems. Assess technical security risks specific to AI/LLM implementations, such as API exposure, vector database access controls, model integration surface area, and software supply chain dependencies. Support continuous monitoring (ConMon), technical risk evaluations, and cloud architecture reviews across multi-tenant, multi-classification environments. Coordinate with Authorizing Officials (AOs), program managers, and engineering leads to deliver decision-ready risk briefings and ATO recommendations. Provide technical input and oversight for cybersecurity engineering and penetration testing activities across prototype projects. Required Qualifications Active Top Secret security clearance Current DoD 8570/8140 IAM Level II or Level III certification (e.g., Security+, CySA+, CISM, CISSP, CCISO, CAP/CISC) 5-7+ years of experience conducting security control assessments, compliance testing, or A&A/RMF activities for DoD or federal information systems Solid operational understanding of core AWS cloud services (EC2, S3, IAM, VPCs, Security Groups, Security Hub) and how security controls function within cloud-native and CI/CD pipeline environments. Experience with GitLab CI/CD (pipeline design, runners, artifact management) and AWS Cloud services (EC2, VPC, IAM, S3). Strong working knowledge of NIST SP 800-53 (Rev. 4/5), NIST SP 800-37 (RMF), DoD Cloud Computing SRG, and FedRAMP baselines. Demonstrated experience writing and evaluating core RMF artifacts (SSPs, SAPs, SARs, POA&Ms) Exceptional written and verbal communication skills, with the ability to articulate technical risk clearly to executive stakeholders, Authorizing Officials, and engineering teams. Hands-on experience navigating government GRC repositories, such as eMASS or XACTA. Desired Qualifications Hands-on experience mapping security controls to the NIST AI Risk Management Framework (AI RMF), the OWASP Top 10 for LLM Applications, or the DoD Responsible AI (RAI) Guidelines. Familiarity evaluating secure design patterns for autonomous AI Agents (e.g., tool-calling permissions, sandboxing agent execution environments, prompt boundaries, and ReAct/LangGraph architectures). Experience assessing cloud-managed AI ecosystems and foundation model platforms (e.g., AWS Bedrock, AWS SageMaker, Hugging Face Enterprise, or self-hosted open-source models). Understanding of data protection, access controls, and boundary security for RAG pipelines and vector databases (e.g., OpenSearch Vector Engine, Pinecone, Milvus, or PostgreSQL pgvector). Familiarity evaluating risks unique to LLMs-including prompt injection, data poisoning, model inversion, insecure output handling, and open-source supply chain vulnerabilities in AI libraries (PyTorch, LangChain, LlamaIndex). Exposure to LLM guardrail platforms, evaluation frameworks, or AI security tools (e.g., Promptfoo, Garak, Giskard, NeMo Guardrails) used to test model robustness and output safety. Experience with cATO methodologies, Infrastructure as Code (IaC) templates (Terraform, CloudFormation), and container security (AWS EKS/ECS, Docker). Active AWS Certifications (e.g., AWS Certified Security - Specialty or AWS Certified Solutions Architect). Background or familiarity with offensive security, penetration testing The salary range for this position is estimated to be between $135,000.00 - $160,000.00, commensurate on experience and technical skillset. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire. We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.
09/26/2026
Full time
Job Description Job Description Dark Wolf Solutions is seeking Security Control Assessor/Representatives (SCA/Rs) to lead security control assessments across high-priority projects. Working at the intersection of cybersecurity engineering, cloud architecture, and DevSecOps prototyping, you will evaluate security controls for cutting-edge AI/LLM technologies across multiple classification levels. This position is ideal for a pragmatic cloud assessor or SCAR who excels in fast-paced DevSecOps environments, understands AWS cloud security, and is eager to shape the cybersecurity posture of next-generation DoD AI capabilities.This position will be based out of Arlington, VA with hybrid/remote opportunities. Additional responsibilities include: Key Responsibilities Execute formal SCA/R duties. Lead security assessment efforts, establishing reusable security playbooks and assessment frameworks for rapid AI deployment into enterprise workflows. Evaluate technical control effectiveness across AWS cloud infrastructure, DevSecOps pipelines, microservices, containerized workloads, and GenAI/LLM application stacks. Bridge the gap between OffSec and development by applying software design best practices. Lead technical exchange meetings (TEMs), participate in Discovery & Framing workshops, and maintain effective communication with cross-functional teams and stakeholders. Act as the primary subject matter expert and lead developer for custom offensive tooling, integrating disparate capabilities into a cohesive, mission-ready platform. Review, author, and maintain assessment packages-including System Security Plans (SSPs), Security Assessment Plans (SAPs), Security Assessment Reports (SARs), and POA&Ms-tailored to rapid prototyping and AI systems. Assess technical security risks specific to AI/LLM implementations, such as API exposure, vector database access controls, model integration surface area, and software supply chain dependencies. Support continuous monitoring (ConMon), technical risk evaluations, and cloud architecture reviews across multi-tenant, multi-classification environments. Coordinate with Authorizing Officials (AOs), program managers, and engineering leads to deliver decision-ready risk briefings and ATO recommendations. Provide technical input and oversight for cybersecurity engineering and penetration testing activities across prototype projects. Required Qualifications Active Top Secret security clearance Current DoD 8570/8140 IAM Level II or Level III certification (e.g., Security+, CySA+, CISM, CISSP, CCISO, CAP/CISC) 5-7+ years of experience conducting security control assessments, compliance testing, or A&A/RMF activities for DoD or federal information systems Solid operational understanding of core AWS cloud services (EC2, S3, IAM, VPCs, Security Groups, Security Hub) and how security controls function within cloud-native and CI/CD pipeline environments. Experience with GitLab CI/CD (pipeline design, runners, artifact management) and AWS Cloud services (EC2, VPC, IAM, S3). Strong working knowledge of NIST SP 800-53 (Rev. 4/5), NIST SP 800-37 (RMF), DoD Cloud Computing SRG, and FedRAMP baselines. Demonstrated experience writing and evaluating core RMF artifacts (SSPs, SAPs, SARs, POA&Ms) Exceptional written and verbal communication skills, with the ability to articulate technical risk clearly to executive stakeholders, Authorizing Officials, and engineering teams. Hands-on experience navigating government GRC repositories, such as eMASS or XACTA. Desired Qualifications Hands-on experience mapping security controls to the NIST AI Risk Management Framework (AI RMF), the OWASP Top 10 for LLM Applications, or the DoD Responsible AI (RAI) Guidelines. Familiarity evaluating secure design patterns for autonomous AI Agents (e.g., tool-calling permissions, sandboxing agent execution environments, prompt boundaries, and ReAct/LangGraph architectures). Experience assessing cloud-managed AI ecosystems and foundation model platforms (e.g., AWS Bedrock, AWS SageMaker, Hugging Face Enterprise, or self-hosted open-source models). Understanding of data protection, access controls, and boundary security for RAG pipelines and vector databases (e.g., OpenSearch Vector Engine, Pinecone, Milvus, or PostgreSQL pgvector). Familiarity evaluating risks unique to LLMs-including prompt injection, data poisoning, model inversion, insecure output handling, and open-source supply chain vulnerabilities in AI libraries (PyTorch, LangChain, LlamaIndex). Exposure to LLM guardrail platforms, evaluation frameworks, or AI security tools (e.g., Promptfoo, Garak, Giskard, NeMo Guardrails) used to test model robustness and output safety. Experience with cATO methodologies, Infrastructure as Code (IaC) templates (Terraform, CloudFormation), and container security (AWS EKS/ECS, Docker). Active AWS Certifications (e.g., AWS Certified Security - Specialty or AWS Certified Solutions Architect). Background or familiarity with offensive security, penetration testing The salary range for this position is estimated to be between $135,000.00 - $160,000.00, commensurate on experience and technical skillset. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire. We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.
Job Description Job Description Dark Wolf Solutions is seeking a Senior Security Control Assessor Representative (SCAR) to conduct independent comprehensive assessments of the management, operation, and technical security controls and control enhancements employed within, or inherited by, an Information technology (IT) system to determine the overall effectiveness of the controls. The SCAR will perform reviews of security artifacts for system authorizations, assessing both the technical and functional adequacy as required for application and software cybersecurity readiness. The SCAR candidate must have prior experience in authorizing tools/applications, systems, and/or enclaves. Additionally, knowledge of network security, technologies, processes, and practices designed for the prevention of damage to, protection of, and restoration of computers, communications systems, services, and various types of communications technologies. The SCAR candidate must be knowledgeable and proficient in assessing DoD GovCloud environments to include testing controls and validating artifacts. A successful candidate will have a strong foundational understanding of NIST, DOD, and DAF cybersecurity focused guidance. This position can be based out of any Dark Wolf Office location and will be a hybrid schedule. Additional responsibilities include: Key Responsibilities: Evaluating IT infrastructure in terms of risk to the organization and defining artifacts required to meet Federal, DoD and DAF requirements Assessing IT systems and architecture to ensure compliance with the Risk Management Framework (RMF), NIST Cybersecurity Framework (CSF), NIST 800-53 revision 5 and applicable guidance Supporting the system/application assessment and authorization (A&A) effort, to include assessing and guiding the quality and completeness of A&A activities, tasks and resulting artifacts mandated by governing DoD and AF policies, and applicable mandates Collecting, reviewing and verifying documented business processes within process narratives or flowcharts, identifying risks and validating proficiency of mitigating controls Reviewing risk and control matrices and testing plans for key controls and determines effectiveness Identifying control gaps, reviewing and testing the design of existing controls. Formulating clear and concise conclusions on internal controls and business process efficiency Recommending policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data Conducting risk and vulnerability assessments of installed information systems to identify vulnerabilities, risks, and protection needs Reviewing Plans of Actions & Milestones (POA&Ms) Providing recommendations and reports to the Security Control Assessor (SCA), Authorizing Official (AO), Chief Information Security Officer (CISO) Reviewing network and systems design to ensure accuracy Ensuring the rigorous application of information security/cybersecurity policies, principles, and practices in the delivery of all IT services Required Qualifications: 15+ years of relevant Cyber experience 15+ years prior experience as a Security Control Assessor/Representative RMF Engineer, ISSO, ISSM and/or information assurance engineer Cloud Platform experience with at least one service offering from AWS, Azure, or Google GCP Hands-on eMASS and/or Xacta experience completing full system lifecycle activities Experience with Air Force risk management policies/procedures, to include, DODI 8510.01, AFI 17-101 Experience with Cloud Computing Security Requirements Guide (CC SRG) Knowledgeable with DoD DevSecOps Fundamentals Playbook Experience evaluating information security compliance against STIGs Ability to clearly articulate ideas Strong technical writing abilities to author reports for AO and CISO dissemination Exudes confidence in providing briefings, presentations, and in conducting/guiding meetings with senior leadership and stakeholders Ability to use prior experience and knowledge to address new situations Certification requirements (at least one of the following): SecurityX / CASP+, CCISO, CGRC/CAP, CISA, CISM, CISSO, CISSP, CISSP-ISSEP, Cloud+, CySA+, FITSP-A, GCSA, GSEC, GSLC, GSNA, PenTest+, Security+ B.A. or B.S. Information Security, Computer Science or related discipline US Citizenship and currently possess a Top Secret security clearance Desired Qualifications: Experience with Fast Track ATO Handbook & AF Continuous ATO Playbook Familiarity with CI/CD Pipelines DevSecOps experience Sharepoint, JIRA, Confluence familiarity The salary range for this position is $140,000.00 - $145,000.00 commensurate on experience and technical skillset. We are open to considering a variety of levels of experience for these projects and potential for 1099 hourly opportunity. We are proud to be an EEO/AA Employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire.
09/26/2026
Full time
Job Description Job Description Dark Wolf Solutions is seeking a Senior Security Control Assessor Representative (SCAR) to conduct independent comprehensive assessments of the management, operation, and technical security controls and control enhancements employed within, or inherited by, an Information technology (IT) system to determine the overall effectiveness of the controls. The SCAR will perform reviews of security artifacts for system authorizations, assessing both the technical and functional adequacy as required for application and software cybersecurity readiness. The SCAR candidate must have prior experience in authorizing tools/applications, systems, and/or enclaves. Additionally, knowledge of network security, technologies, processes, and practices designed for the prevention of damage to, protection of, and restoration of computers, communications systems, services, and various types of communications technologies. The SCAR candidate must be knowledgeable and proficient in assessing DoD GovCloud environments to include testing controls and validating artifacts. A successful candidate will have a strong foundational understanding of NIST, DOD, and DAF cybersecurity focused guidance. This position can be based out of any Dark Wolf Office location and will be a hybrid schedule. Additional responsibilities include: Key Responsibilities: Evaluating IT infrastructure in terms of risk to the organization and defining artifacts required to meet Federal, DoD and DAF requirements Assessing IT systems and architecture to ensure compliance with the Risk Management Framework (RMF), NIST Cybersecurity Framework (CSF), NIST 800-53 revision 5 and applicable guidance Supporting the system/application assessment and authorization (A&A) effort, to include assessing and guiding the quality and completeness of A&A activities, tasks and resulting artifacts mandated by governing DoD and AF policies, and applicable mandates Collecting, reviewing and verifying documented business processes within process narratives or flowcharts, identifying risks and validating proficiency of mitigating controls Reviewing risk and control matrices and testing plans for key controls and determines effectiveness Identifying control gaps, reviewing and testing the design of existing controls. Formulating clear and concise conclusions on internal controls and business process efficiency Recommending policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data Conducting risk and vulnerability assessments of installed information systems to identify vulnerabilities, risks, and protection needs Reviewing Plans of Actions & Milestones (POA&Ms) Providing recommendations and reports to the Security Control Assessor (SCA), Authorizing Official (AO), Chief Information Security Officer (CISO) Reviewing network and systems design to ensure accuracy Ensuring the rigorous application of information security/cybersecurity policies, principles, and practices in the delivery of all IT services Required Qualifications: 15+ years of relevant Cyber experience 15+ years prior experience as a Security Control Assessor/Representative RMF Engineer, ISSO, ISSM and/or information assurance engineer Cloud Platform experience with at least one service offering from AWS, Azure, or Google GCP Hands-on eMASS and/or Xacta experience completing full system lifecycle activities Experience with Air Force risk management policies/procedures, to include, DODI 8510.01, AFI 17-101 Experience with Cloud Computing Security Requirements Guide (CC SRG) Knowledgeable with DoD DevSecOps Fundamentals Playbook Experience evaluating information security compliance against STIGs Ability to clearly articulate ideas Strong technical writing abilities to author reports for AO and CISO dissemination Exudes confidence in providing briefings, presentations, and in conducting/guiding meetings with senior leadership and stakeholders Ability to use prior experience and knowledge to address new situations Certification requirements (at least one of the following): SecurityX / CASP+, CCISO, CGRC/CAP, CISA, CISM, CISSO, CISSP, CISSP-ISSEP, Cloud+, CySA+, FITSP-A, GCSA, GSEC, GSLC, GSNA, PenTest+, Security+ B.A. or B.S. Information Security, Computer Science or related discipline US Citizenship and currently possess a Top Secret security clearance Desired Qualifications: Experience with Fast Track ATO Handbook & AF Continuous ATO Playbook Familiarity with CI/CD Pipelines DevSecOps experience Sharepoint, JIRA, Confluence familiarity The salary range for this position is $140,000.00 - $145,000.00 commensurate on experience and technical skillset. We are open to considering a variety of levels of experience for these projects and potential for 1099 hourly opportunity. We are proud to be an EEO/AA Employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire.
Job Description Job Description Dark Wolf Solutions is seeking a Senior Security Control Assessor Representative (SCAR) to conduct independent comprehensive assessments of the management, operation, and technical security controls and control enhancements employed within, or inherited by, an Information technology (IT) system to determine the overall effectiveness of the controls. The SCAR will perform reviews of security artifacts for system authorizations, assessing both the technical and functional adequacy as required for application and software cybersecurity readiness. The SCAR candidate must have prior experience in authorizing tools/applications, systems, and/or enclaves. Additionally, knowledge of network security, technologies, processes, and practices designed for the prevention of damage to, protection of, and restoration of computers, communications systems, services, and various types of communications technologies. The SCAR candidate must be knowledgeable and proficient in assessing DoD GovCloud environments to include testing controls and validating artifacts. A successful candidate will have a strong foundational understanding of NIST, DOD, and DAF cybersecurity focused guidance. This position can be based out of any Dark Wolf Office location and will be a hybrid schedule. Additional responsibilities include: Key Responsibilities: Evaluating IT infrastructure in terms of risk to the organization and defining artifacts required to meet Federal, DoD and DAF requirements Assessing IT systems and architecture to ensure compliance with the Risk Management Framework (RMF), NIST Cybersecurity Framework (CSF), NIST 800-53 revision 5 and applicable guidance Supporting the system/application assessment and authorization (A&A) effort, to include assessing and guiding the quality and completeness of A&A activities, tasks and resulting artifacts mandated by governing DoD and AF policies, and applicable mandates Collecting, reviewing and verifying documented business processes within process narratives or flowcharts, identifying risks and validating proficiency of mitigating controls Reviewing risk and control matrices and testing plans for key controls and determines effectiveness Identifying control gaps, reviewing and testing the design of existing controls. Formulating clear and concise conclusions on internal controls and business process efficiency Recommending policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data Conducting risk and vulnerability assessments of installed information systems to identify vulnerabilities, risks, and protection needs Reviewing Plans of Actions & Milestones (POA&Ms) Providing recommendations and reports to the Security Control Assessor (SCA), Authorizing Official (AO), Chief Information Security Officer (CISO) Reviewing network and systems design to ensure accuracy Ensuring the rigorous application of information security/cybersecurity policies, principles, and practices in the delivery of all IT services Required Qualifications: 15+ years of relevant Cyber experience 15+ years prior experience as a Security Control Assessor/Representative RMF Engineer, ISSO, ISSM and/or information assurance engineer Cloud Platform experience with at least one service offering from AWS, Azure, or Google GCP Hands-on eMASS and/or Xacta experience completing full system lifecycle activities Experience with Air Force risk management policies/procedures, to include, DODI 8510.01, AFI 17-101 Experience with Cloud Computing Security Requirements Guide (CC SRG) Knowledgeable with DoD DevSecOps Fundamentals Playbook Experience evaluating information security compliance against STIGs Ability to clearly articulate ideas Strong technical writing abilities to author reports for AO and CISO dissemination Exudes confidence in providing briefings, presentations, and in conducting/guiding meetings with senior leadership and stakeholders Ability to use prior experience and knowledge to address new situations Certification requirements (at least one of the following): SecurityX / CASP+, CCISO, CGRC/CAP, CISA, CISM, CISSO, CISSP, CISSP-ISSEP, Cloud+, CySA+, FITSP-A, GCSA, GSEC, GSLC, GSNA, PenTest+, Security+ B.A. or B.S. Information Security, Computer Science or related discipline US Citizenship and currently possess a Top Secret security clearance Desired Qualifications: Experience with Fast Track ATO Handbook & AF Continuous ATO Playbook Familiarity with CI/CD Pipelines DevSecOps experience Sharepoint, JIRA, Confluence familiarity The salary range for this position is $140,000.00 - $145,000.00 commensurate on experience and technical skillset. We are open to considering a variety of levels of experience for these projects and potential for 1099 hourly opportunity. We are proud to be an EEO/AA Employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire.
09/26/2026
Full time
Job Description Job Description Dark Wolf Solutions is seeking a Senior Security Control Assessor Representative (SCAR) to conduct independent comprehensive assessments of the management, operation, and technical security controls and control enhancements employed within, or inherited by, an Information technology (IT) system to determine the overall effectiveness of the controls. The SCAR will perform reviews of security artifacts for system authorizations, assessing both the technical and functional adequacy as required for application and software cybersecurity readiness. The SCAR candidate must have prior experience in authorizing tools/applications, systems, and/or enclaves. Additionally, knowledge of network security, technologies, processes, and practices designed for the prevention of damage to, protection of, and restoration of computers, communications systems, services, and various types of communications technologies. The SCAR candidate must be knowledgeable and proficient in assessing DoD GovCloud environments to include testing controls and validating artifacts. A successful candidate will have a strong foundational understanding of NIST, DOD, and DAF cybersecurity focused guidance. This position can be based out of any Dark Wolf Office location and will be a hybrid schedule. Additional responsibilities include: Key Responsibilities: Evaluating IT infrastructure in terms of risk to the organization and defining artifacts required to meet Federal, DoD and DAF requirements Assessing IT systems and architecture to ensure compliance with the Risk Management Framework (RMF), NIST Cybersecurity Framework (CSF), NIST 800-53 revision 5 and applicable guidance Supporting the system/application assessment and authorization (A&A) effort, to include assessing and guiding the quality and completeness of A&A activities, tasks and resulting artifacts mandated by governing DoD and AF policies, and applicable mandates Collecting, reviewing and verifying documented business processes within process narratives or flowcharts, identifying risks and validating proficiency of mitigating controls Reviewing risk and control matrices and testing plans for key controls and determines effectiveness Identifying control gaps, reviewing and testing the design of existing controls. Formulating clear and concise conclusions on internal controls and business process efficiency Recommending policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data Conducting risk and vulnerability assessments of installed information systems to identify vulnerabilities, risks, and protection needs Reviewing Plans of Actions & Milestones (POA&Ms) Providing recommendations and reports to the Security Control Assessor (SCA), Authorizing Official (AO), Chief Information Security Officer (CISO) Reviewing network and systems design to ensure accuracy Ensuring the rigorous application of information security/cybersecurity policies, principles, and practices in the delivery of all IT services Required Qualifications: 15+ years of relevant Cyber experience 15+ years prior experience as a Security Control Assessor/Representative RMF Engineer, ISSO, ISSM and/or information assurance engineer Cloud Platform experience with at least one service offering from AWS, Azure, or Google GCP Hands-on eMASS and/or Xacta experience completing full system lifecycle activities Experience with Air Force risk management policies/procedures, to include, DODI 8510.01, AFI 17-101 Experience with Cloud Computing Security Requirements Guide (CC SRG) Knowledgeable with DoD DevSecOps Fundamentals Playbook Experience evaluating information security compliance against STIGs Ability to clearly articulate ideas Strong technical writing abilities to author reports for AO and CISO dissemination Exudes confidence in providing briefings, presentations, and in conducting/guiding meetings with senior leadership and stakeholders Ability to use prior experience and knowledge to address new situations Certification requirements (at least one of the following): SecurityX / CASP+, CCISO, CGRC/CAP, CISA, CISM, CISSO, CISSP, CISSP-ISSEP, Cloud+, CySA+, FITSP-A, GCSA, GSEC, GSLC, GSNA, PenTest+, Security+ B.A. or B.S. Information Security, Computer Science or related discipline US Citizenship and currently possess a Top Secret security clearance Desired Qualifications: Experience with Fast Track ATO Handbook & AF Continuous ATO Playbook Familiarity with CI/CD Pipelines DevSecOps experience Sharepoint, JIRA, Confluence familiarity The salary range for this position is $140,000.00 - $145,000.00 commensurate on experience and technical skillset. We are open to considering a variety of levels of experience for these projects and potential for 1099 hourly opportunity. We are proud to be an EEO/AA Employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire.
Job Description Job Description Mission Context LV8D Solutions supports national security space and intelligence customers delivering next-generation sensing and exploitation capabilities. The role of a Security Control Assessor (SCA) is focused on providing information security Assessment and Authorization (A&A) support throughout the mission program's lifecycle. Position Overview LV8D Solutions is seeking a SCA to conduct independent assessments of the management, operational, and technical security controls employed within or inherited by an information technology (IT) system to determine the overall effectiveness of the security controls. A Security Control Assessor (SCA) performs comprehensive INFOSEC assessment of management, operational, and technical security controls to determine overall effectiveness of the controls for A&A determination throughout a program's system lifecycle. SCAs provide an assessment of the severity of weakness or deficiencies discovered in the Information System (IS) and its environment of operation and recommend corrective actions to address identified vulnerabilities. Prior to initiating the security control assessment, the SCA reviews the System Security Plan (SSP) to ensure the plan provides a set of security controls for the ISs that meet the stated security requirements. Additionally, the SCA must verify that all allocated controls have an acceptable status (i.e., implemented, excepted, or inherited) with appropriate documented details and provides responses in the Government's Risk Management Framework (RMF) tools. Interested candidates need to thrive in an innovative, fast-paced environment; are highly motivated and not afraid to take on uncharted territory; possess strong communication, leadership, and organizational skills; and be able to prioritize their time to be effective in a dynamic environment. Requirements Key Responsibilities Reviews IS for compliance with applicable Intelligence Community (IC), Department of War (DoW), and National Directorate (ND) guidance, and make recommendations to the Government. Provides ISs security advice and guidance Joint Analytical Workstation (JAW) applicable IC, DoW, and NDs and guidance to Government and industry partners for the protection of data at all classification levels including Sensitive Compartmented Information (SCI). Evaluates threats and vulnerabilities to ISs to ascertain the need for additional safeguards and recommend approval, disapproval, or waiver(s) for IS processing national security data at industry and/or Government facilities. Supports development and implementation of directives and guidance for policies. Provides input for consideration in the promulgation of future ISs security policy. Supports and/or conduct site visits and assessments to inspect and verify IS reports. Ensures security control assessments are completed for each IS. Supports the preparation and delivery of presentations, briefings, reports, and memoranda associated with the RMF process. Uses the RMF system of record to complete RMF workflow duties and maintain the asset documentation repository. Establishes and maintains means and methods to track RMF process workflow activities to inform task volume, velocity, and duration of activities. Prepares the final Security Assessment Report (SAR) containing the results and findings from the assessment at the conclusion of each security control assessment activity and the Authorization Recommendation. Ensures appropriate IS security requirements including applicable Interface Control Documents (ICDs), DoW Instructions, NDs and other guidance are addressed and applied and appropriate documentation is prepared by the system owners or programs. The documentation will be contained in the Security Assessment Package, including, but not limited to, the Concept of Operations (CONOP), SSP, Systems Requirements Traceability Matrix, Risk Management Matrix, Test Results, interface control documents, requests for changes, test plans, and other related program security documentation. Collaborates with Information Security Officers (ISOs) and Common Control Providers to initiate Plan of Action and Milestones (POAMs) for ISs based on findings and recommendations from the SAR. Reviews and approves the IS Security Assessment Plan which is comprised of the Security Controls Traceability Matrix and the Security Control Assessment Procedures. Tracks the completion of the SAR. Reviews, coordinates, and responds to security issues as requested by the Government. Provides A&A support to the Government for the protection of special programs and tactical operations related activities. Supplies the effort needed to conduct the reviews and write reports to support Integrated Security Assessment Program (ISAP) or Technical Information Systems Security Reviews (TISSRs). Required Qualifications Practical experience performing information systems A&A as defined in applicable ICDs and guidance Practical experience utilizing risk management strategies for information technology solutions Technical understanding of emerging technologies and their implementation within Government system and network environments Knowledge of information technology concepts used in the evaluation of security performance and integrity of state-of-the-art applications, communications systems, hardware, software, satellite control systems, and information processing systems Technical understanding of information technology systems, software, and networks Ability to effectively coordinate A&A activities of industry and Government information systems to meet acquisition milestone requirements Effective technical report and general correspondence writing ability Ability to manage and track systems or programs involved in the A&A process Experience developing and implementing security related directives and guidance for Information Assurance, Information Technology, and Information Management Experience working with a mixed level skill team to ensure that appropriate knowledge and skill transfer occurs High school's degree and 7+ years of relevant experience, or Associate's degree and 7+ years of relevant experience, or Bachelor's degree and 5+ years of relevant experience, or Master's degree and 3+ years of relevant experience Certifications Must have one of the following IAM Level 2 Certification: CGRC (Previously CAP) CASP CISM CISSP GSLC CCISO Security Requirements U.S. Citizenship Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance Active Counterintelligence (CI) or Full Scope (FS) Polygraph Work Environment On-site work in a government or contractor facility Occasional travel (up to 10%) This position is dependent on a contract seat being awarded. About LV8D Solutions LV8D Solutions is an elite Systems Engineering and Technical Advisory (SETA) company that delivers advanced systems engineering, integration, acquisition, mission operations, network communications, and cybersecurity support to our defense and intelligence customers. Founded in 2019, we apply our deep technical expertise, understanding, and mission-first mindset to design, acquire, and implement complex, high-impact solutions for our Intelligence Community (IC) and Department of War (DoW) customers. We specialize in every aspect of our customers' space and ground mission systems while offering exceptional work-life balance and an exemplary compensation and total rewards package designed to recruit, train, and retain top talent and committed to national defense and career growth. Equal Employment Opportunity Statement LV8D Solutions LLC is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, religion, gender, national origin, disability, veteran status, or other protected categories. Benefits Performance & Recognition Period of Performance (PoP) Bonus Opportunities Performance-based bonus opportunities tied to contract or organizational performance. Retention Incentive Benefit Bounty Receive a payout for unused annual company contributions designated for health insurance premiums and professional training. Referral Bonus Earn up to $5,000 for each successful employee referral. Customer Recognition Letter of Appreciation (LoA) Bonus Opportunities Bonus opportunities based on customer recognition received through Letters of Appreciation. Milestone Rewards Celebrate your career achievements with anniversary awards on your 1st, 5th, 10th, and 20th years of service. Financial & Retirement Benefits Profit Sharing Receive an annual contribution equal to 4% of your W-2 gross earnings into your 401 (k), with immediate vesting. 401(k) Company Match The company matches your 401 (k) contributions dollar-for-dollar up to 6% of your monthly contribution, with immediate vesting. Career Development The company invests in your professional growth through: Annual financial support for professional training and industry certifications. Enhanced financial support for employees actively pursuing a degree at an accredited institution. Work-Life Balance . click apply for full job details
09/26/2026
Full time
Job Description Job Description Mission Context LV8D Solutions supports national security space and intelligence customers delivering next-generation sensing and exploitation capabilities. The role of a Security Control Assessor (SCA) is focused on providing information security Assessment and Authorization (A&A) support throughout the mission program's lifecycle. Position Overview LV8D Solutions is seeking a SCA to conduct independent assessments of the management, operational, and technical security controls employed within or inherited by an information technology (IT) system to determine the overall effectiveness of the security controls. A Security Control Assessor (SCA) performs comprehensive INFOSEC assessment of management, operational, and technical security controls to determine overall effectiveness of the controls for A&A determination throughout a program's system lifecycle. SCAs provide an assessment of the severity of weakness or deficiencies discovered in the Information System (IS) and its environment of operation and recommend corrective actions to address identified vulnerabilities. Prior to initiating the security control assessment, the SCA reviews the System Security Plan (SSP) to ensure the plan provides a set of security controls for the ISs that meet the stated security requirements. Additionally, the SCA must verify that all allocated controls have an acceptable status (i.e., implemented, excepted, or inherited) with appropriate documented details and provides responses in the Government's Risk Management Framework (RMF) tools. Interested candidates need to thrive in an innovative, fast-paced environment; are highly motivated and not afraid to take on uncharted territory; possess strong communication, leadership, and organizational skills; and be able to prioritize their time to be effective in a dynamic environment. Requirements Key Responsibilities Reviews IS for compliance with applicable Intelligence Community (IC), Department of War (DoW), and National Directorate (ND) guidance, and make recommendations to the Government. Provides ISs security advice and guidance Joint Analytical Workstation (JAW) applicable IC, DoW, and NDs and guidance to Government and industry partners for the protection of data at all classification levels including Sensitive Compartmented Information (SCI). Evaluates threats and vulnerabilities to ISs to ascertain the need for additional safeguards and recommend approval, disapproval, or waiver(s) for IS processing national security data at industry and/or Government facilities. Supports development and implementation of directives and guidance for policies. Provides input for consideration in the promulgation of future ISs security policy. Supports and/or conduct site visits and assessments to inspect and verify IS reports. Ensures security control assessments are completed for each IS. Supports the preparation and delivery of presentations, briefings, reports, and memoranda associated with the RMF process. Uses the RMF system of record to complete RMF workflow duties and maintain the asset documentation repository. Establishes and maintains means and methods to track RMF process workflow activities to inform task volume, velocity, and duration of activities. Prepares the final Security Assessment Report (SAR) containing the results and findings from the assessment at the conclusion of each security control assessment activity and the Authorization Recommendation. Ensures appropriate IS security requirements including applicable Interface Control Documents (ICDs), DoW Instructions, NDs and other guidance are addressed and applied and appropriate documentation is prepared by the system owners or programs. The documentation will be contained in the Security Assessment Package, including, but not limited to, the Concept of Operations (CONOP), SSP, Systems Requirements Traceability Matrix, Risk Management Matrix, Test Results, interface control documents, requests for changes, test plans, and other related program security documentation. Collaborates with Information Security Officers (ISOs) and Common Control Providers to initiate Plan of Action and Milestones (POAMs) for ISs based on findings and recommendations from the SAR. Reviews and approves the IS Security Assessment Plan which is comprised of the Security Controls Traceability Matrix and the Security Control Assessment Procedures. Tracks the completion of the SAR. Reviews, coordinates, and responds to security issues as requested by the Government. Provides A&A support to the Government for the protection of special programs and tactical operations related activities. Supplies the effort needed to conduct the reviews and write reports to support Integrated Security Assessment Program (ISAP) or Technical Information Systems Security Reviews (TISSRs). Required Qualifications Practical experience performing information systems A&A as defined in applicable ICDs and guidance Practical experience utilizing risk management strategies for information technology solutions Technical understanding of emerging technologies and their implementation within Government system and network environments Knowledge of information technology concepts used in the evaluation of security performance and integrity of state-of-the-art applications, communications systems, hardware, software, satellite control systems, and information processing systems Technical understanding of information technology systems, software, and networks Ability to effectively coordinate A&A activities of industry and Government information systems to meet acquisition milestone requirements Effective technical report and general correspondence writing ability Ability to manage and track systems or programs involved in the A&A process Experience developing and implementing security related directives and guidance for Information Assurance, Information Technology, and Information Management Experience working with a mixed level skill team to ensure that appropriate knowledge and skill transfer occurs High school's degree and 7+ years of relevant experience, or Associate's degree and 7+ years of relevant experience, or Bachelor's degree and 5+ years of relevant experience, or Master's degree and 3+ years of relevant experience Certifications Must have one of the following IAM Level 2 Certification: CGRC (Previously CAP) CASP CISM CISSP GSLC CCISO Security Requirements U.S. Citizenship Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance Active Counterintelligence (CI) or Full Scope (FS) Polygraph Work Environment On-site work in a government or contractor facility Occasional travel (up to 10%) This position is dependent on a contract seat being awarded. About LV8D Solutions LV8D Solutions is an elite Systems Engineering and Technical Advisory (SETA) company that delivers advanced systems engineering, integration, acquisition, mission operations, network communications, and cybersecurity support to our defense and intelligence customers. Founded in 2019, we apply our deep technical expertise, understanding, and mission-first mindset to design, acquire, and implement complex, high-impact solutions for our Intelligence Community (IC) and Department of War (DoW) customers. We specialize in every aspect of our customers' space and ground mission systems while offering exceptional work-life balance and an exemplary compensation and total rewards package designed to recruit, train, and retain top talent and committed to national defense and career growth. Equal Employment Opportunity Statement LV8D Solutions LLC is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, religion, gender, national origin, disability, veteran status, or other protected categories. Benefits Performance & Recognition Period of Performance (PoP) Bonus Opportunities Performance-based bonus opportunities tied to contract or organizational performance. Retention Incentive Benefit Bounty Receive a payout for unused annual company contributions designated for health insurance premiums and professional training. Referral Bonus Earn up to $5,000 for each successful employee referral. Customer Recognition Letter of Appreciation (LoA) Bonus Opportunities Bonus opportunities based on customer recognition received through Letters of Appreciation. Milestone Rewards Celebrate your career achievements with anniversary awards on your 1st, 5th, 10th, and 20th years of service. Financial & Retirement Benefits Profit Sharing Receive an annual contribution equal to 4% of your W-2 gross earnings into your 401 (k), with immediate vesting. 401(k) Company Match The company matches your 401 (k) contributions dollar-for-dollar up to 6% of your monthly contribution, with immediate vesting. Career Development The company invests in your professional growth through: Annual financial support for professional training and industry certifications. Enhanced financial support for employees actively pursuing a degree at an accredited institution. Work-Life Balance . click apply for full job details
Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Senior AV/VTC Specialist will provide expert-level audiovisual, video teleconferencing, multimedia production, and collaboration technology support for the EEOC. This position supports the EEOC's Washington, DC headquarters and its 53 field offices nationwide. The specialist will configure, operate, maintain, troubleshoot, and optimize audiovisual and multimedia systems used for meetings, conferences, presentations, live productions, recorded content, and virtual collaboration. The successful candidate must have extensive experience supporting a large, geographically dispersed organization and possess advanced technical knowledge of AV/VTC platforms, production equipment, digital signal processing, control systems, and multimedia technologies. Key Responsibilities Provide senior-level operational and technical support for AV/VTC systems across the EEOC's headquarters and 53 nationwide field offices. Configure, operate, maintain, test, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Support video teleconferencing and collaboration platforms, including Microsoft Teams, Zoom, Poly RealPresence, and Cisco technologies. Provide technical support for virtual, hybrid, and in-person meetings, conferences, executive briefings, presentations, and special events. Perform pre-event system checks and validate audio, video, network connectivity, displays, cameras, microphones, and conferencing equipment. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Operate video switching, routing, projection, display, camera, lighting, recording, streaming, and audio systems. Perform professional camera operations, including camera setup, framing, positioning, focusing, and live production support. Provide video editing and post-production services for recorded meetings, training materials, presentations, and other multimedia content. Create and edit graphics, animations, motion graphics, titles, visual effects, and other digital media elements. Configure and operate audio mixing equipment, microphones, speakers, amplifiers, and related sound-reinforcement technologies. Configure, maintain, and troubleshoot digital signal processing systems used for audio and video environments. Support AV control systems used to manage conferencing, lighting, audio, displays, projection, and room automation. Install, configure, operate, and troubleshoot projection systems and LED display technologies. Diagnose complex AV/VTC equipment, software, connectivity, integration, and performance issues. Coordinate technical support with EEOC personnel, field offices, IT teams, vendors, and other stakeholders. Provide remote guidance and troubleshooting assistance to personnel located at EEOC field offices. Maintain accurate equipment configurations, operating procedures, system documentation, troubleshooting guides, and inventory records. Recommend improvements, upgrades, replacements, and technical solutions to improve AV/VTC reliability and performance. Ensure AV/VTC services and multimedia products are delivered professionally and consistently with EEOC standards and requirements. Required Education and Experience Ten (10) years of professional experience providing senior-level AV/VTC and multimedia support in an environment comparable in size and complexity to the EEOC. Demonstrated experience supporting a geographically dispersed organization, including an environment with approximately 53 nationwide field offices. A bachelor's degree in Audiovisual Technology, Information Technology, Communications, Multimedia Production, Broadcast Technology, or a related field is preferred. Relevant specialized training and extensive professional experience may also be considered. Required Skills and Qualifications Expert knowledge of audiovisual and multimedia production equipment. Advanced experience configuring, operating, maintaining, and troubleshooting AV/VTC systems. Strong operational experience with Microsoft Teams, Zoom, Poly RealPresence, and Cisco collaboration or conferencing technologies. Advanced video editing and post-production capabilities. Experience with video switching and live production workflows. Professional camera setup and operation experience. Experience in graphic design, animation, and motion-graphics development. Advanced knowledge of audio mixing and sound-reinforcement systems. Experience configuring and troubleshooting digital signal processing systems. Knowledge of AV control systems, projection systems, LED displays, and related room technologies. Ability to diagnose and resolve complex AV/VTC hardware, software, signal, connectivity, and integration problems. Ability to support multiple events, technical requests, and competing priorities in a fast-paced environment. Strong customer-service, organization, documentation, communication, and problem-solving skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently while coordinating effectively with EEOC personnel, field offices, vendors, and IT support teams. Preferred Certifications Relevant industry certifications are preferred but not required, including: AVIXA Certified Technology Specialist (CTS, CTS-I, or CTS-D) Microsoft Teams or Microsoft 365 certification Cisco collaboration certification Zoom platform certification Poly technical certification Dante audio networking certification Manufacturer-specific DSP or AV control-system certifications Powered by JazzHR yb8Lyve5cn
09/26/2026
Full time
Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Senior AV/VTC Specialist will provide expert-level audiovisual, video teleconferencing, multimedia production, and collaboration technology support for the EEOC. This position supports the EEOC's Washington, DC headquarters and its 53 field offices nationwide. The specialist will configure, operate, maintain, troubleshoot, and optimize audiovisual and multimedia systems used for meetings, conferences, presentations, live productions, recorded content, and virtual collaboration. The successful candidate must have extensive experience supporting a large, geographically dispersed organization and possess advanced technical knowledge of AV/VTC platforms, production equipment, digital signal processing, control systems, and multimedia technologies. Key Responsibilities Provide senior-level operational and technical support for AV/VTC systems across the EEOC's headquarters and 53 nationwide field offices. Configure, operate, maintain, test, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Support video teleconferencing and collaboration platforms, including Microsoft Teams, Zoom, Poly RealPresence, and Cisco technologies. Provide technical support for virtual, hybrid, and in-person meetings, conferences, executive briefings, presentations, and special events. Perform pre-event system checks and validate audio, video, network connectivity, displays, cameras, microphones, and conferencing equipment. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Operate video switching, routing, projection, display, camera, lighting, recording, streaming, and audio systems. Perform professional camera operations, including camera setup, framing, positioning, focusing, and live production support. Provide video editing and post-production services for recorded meetings, training materials, presentations, and other multimedia content. Create and edit graphics, animations, motion graphics, titles, visual effects, and other digital media elements. Configure and operate audio mixing equipment, microphones, speakers, amplifiers, and related sound-reinforcement technologies. Configure, maintain, and troubleshoot digital signal processing systems used for audio and video environments. Support AV control systems used to manage conferencing, lighting, audio, displays, projection, and room automation. Install, configure, operate, and troubleshoot projection systems and LED display technologies. Diagnose complex AV/VTC equipment, software, connectivity, integration, and performance issues. Coordinate technical support with EEOC personnel, field offices, IT teams, vendors, and other stakeholders. Provide remote guidance and troubleshooting assistance to personnel located at EEOC field offices. Maintain accurate equipment configurations, operating procedures, system documentation, troubleshooting guides, and inventory records. Recommend improvements, upgrades, replacements, and technical solutions to improve AV/VTC reliability and performance. Ensure AV/VTC services and multimedia products are delivered professionally and consistently with EEOC standards and requirements. Required Education and Experience Ten (10) years of professional experience providing senior-level AV/VTC and multimedia support in an environment comparable in size and complexity to the EEOC. Demonstrated experience supporting a geographically dispersed organization, including an environment with approximately 53 nationwide field offices. A bachelor's degree in Audiovisual Technology, Information Technology, Communications, Multimedia Production, Broadcast Technology, or a related field is preferred. Relevant specialized training and extensive professional experience may also be considered. Required Skills and Qualifications Expert knowledge of audiovisual and multimedia production equipment. Advanced experience configuring, operating, maintaining, and troubleshooting AV/VTC systems. Strong operational experience with Microsoft Teams, Zoom, Poly RealPresence, and Cisco collaboration or conferencing technologies. Advanced video editing and post-production capabilities. Experience with video switching and live production workflows. Professional camera setup and operation experience. Experience in graphic design, animation, and motion-graphics development. Advanced knowledge of audio mixing and sound-reinforcement systems. Experience configuring and troubleshooting digital signal processing systems. Knowledge of AV control systems, projection systems, LED displays, and related room technologies. Ability to diagnose and resolve complex AV/VTC hardware, software, signal, connectivity, and integration problems. Ability to support multiple events, technical requests, and competing priorities in a fast-paced environment. Strong customer-service, organization, documentation, communication, and problem-solving skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently while coordinating effectively with EEOC personnel, field offices, vendors, and IT support teams. Preferred Certifications Relevant industry certifications are preferred but not required, including: AVIXA Certified Technology Specialist (CTS, CTS-I, or CTS-D) Microsoft Teams or Microsoft 365 certification Cisco collaboration certification Zoom platform certification Poly technical certification Dante audio networking certification Manufacturer-specific DSP or AV control-system certifications Powered by JazzHR yb8Lyve5cn
Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Intermediate AV/VTC Specialist will provide audiovisual, video teleconferencing, collaboration-platform, and multimedia production support for the Equal Employment Opportunity Commission. This position supports the configuration, operation, maintenance, and troubleshooting of AV/VTC systems within a distributed enterprise environment similar in size and complexity to the EEOC. The ideal candidate will have at least six years of relevant experience supporting audiovisual technologies, video production equipment, conferencing platforms, and integrated multimedia systems. The specialist will support live meetings, virtual conferences, presentations, broadcasts, and other mission-related events while ensuring high-quality audio, video, and collaboration services. Key Responsibilities Configure, operate, maintain, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Provide technical and operational support for Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing systems and endpoints. Set up and support virtual meetings, hybrid meetings, executive conferences, presentations, live events, and video teleconferences. Perform pre-event system checks and confirm that cameras, microphones, displays, speakers, conferencing platforms, and network connections are operating correctly. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Provide video editing and post-production services for recorded meetings, training materials, presentations, and organizational communications. Operate video switchers, professional cameras, recording equipment, and related production technologies. Support camera placement, framing, lighting, recording, and live video production activities. Develop and edit graphics, animations, motion graphics, presentation materials, and other visual media. Perform audio mixing and configure microphones, speakers, amplifiers, and other sound-reinforcement equipment. Configure and support digital signal processing systems used for audio routing, optimization, and control. Operate and maintain AV control systems, projection systems, video walls, digital displays, and LED display technologies. Diagnose and resolve hardware, software, signal-routing, audio-quality, video-quality, and platform-integration issues. Perform preventive maintenance, firmware updates, equipment testing, and routine system inspections. Coordinate with IT, networking, facilities, communications, and event-support personnel to ensure reliable service delivery. Assist end users, presenters, executives, and meeting organizers with the proper use of AV/VTC systems. Maintain equipment inventories, system configurations, maintenance records, technical documentation, and standard operating procedures. Escalate complex technical issues to senior AV/VTC personnel, vendors, or appropriate support teams. Follow EEOC security, accessibility, operational, and information-technology policies and procedures. Minimum Qualifications A minimum of six years of experience providing AV/VTC support in an enterprise or federal environment similar in size, scope, and complexity to the EEOC. Demonstrated experience configuring, operating, maintaining, and troubleshooting AV and multimedia production equipment. Hands-on experience supporting Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing technologies. Experience with video editing, post-production, video switching, and camera operations. Experience with graphic design, animation, and motion-graphics development. Knowledge of professional audio mixing, microphone systems, signal routing, and sound-reinforcement technologies. Experience with digital signal processing, AV control systems, projection systems, video displays, and LED display technologies. Ability to support live, virtual, and hybrid meetings in a time-sensitive environment. Strong troubleshooting, customer-service, organization, and communication skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently and collaboratively with IT teams, government personnel, vendors, and other stakeholders. Ability to lift, move, install, and position AV equipment as required. Preferred Qualifications Associate's or bachelor's degree in Audiovisual Technology, Broadcast Production, Communications, Information Technology, Multimedia Production, or a related discipline. Experience supporting a federal government agency or a geographically distributed organization. Experience with enterprise conference rooms, executive briefing rooms, training rooms, auditoriums, and live-event environments. AVIXA Certified Technology Specialist certification, such as CTS, CTS-I, or CTS-D. Manufacturer certifications involving Poly, Cisco, Crestron, Extron, QSC, Biamp, or similar AV technologies. Familiarity with Section 508 accessibility requirements and federal information-security standards. Core Competencies AV/VTC system operation and troubleshooting Microsoft Teams, Zoom, Poly, and Cisco support Live and hybrid meeting support Video editing and post-production Video switching and camera operation Graphic design and motion graphics Professional audio mixing Digital signal processing AV control and projection systems LED and digital display technologies Preventive maintenance and documentation Customer and executive-level support Choose a Description from the Library LocationCountry - Multiple Countries -AfghanistanAland IslandsAlbaniaAlbertaAlgeriaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish ColumbiaBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, The Democratic Republic of theCook IslandsCosta RicaCôte d' IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFederated States Of MicronesiaFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreat BritainGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea - BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedonia, Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaManitobaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew BrunswickNew CaledoniaNew ZealandNewfoundland and LabradorNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorthwest TerritoriesNorwayNova ScotiaNunavutOmanOntarioPakistanPalauPalestinian Territory, OccupiedPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPrince Edward IslandPuerto RicoQatarQuebecReunionRomaniaRussian FederationRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaskatchewanSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania, United Republic ofThailandTimor- LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVenezuelaViet NamVirgin IslandsWallis and FutunaWestern SaharaYemenYukonZambiaZimbabwe Street Address Powered by JazzHR ktfBlmglPp
09/26/2026
Full time
Job Description Job Description Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Position Overview The Intermediate AV/VTC Specialist will provide audiovisual, video teleconferencing, collaboration-platform, and multimedia production support for the Equal Employment Opportunity Commission. This position supports the configuration, operation, maintenance, and troubleshooting of AV/VTC systems within a distributed enterprise environment similar in size and complexity to the EEOC. The ideal candidate will have at least six years of relevant experience supporting audiovisual technologies, video production equipment, conferencing platforms, and integrated multimedia systems. The specialist will support live meetings, virtual conferences, presentations, broadcasts, and other mission-related events while ensuring high-quality audio, video, and collaboration services. Key Responsibilities Configure, operate, maintain, and troubleshoot audiovisual, video teleconferencing, and multimedia production equipment. Provide technical and operational support for Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing systems and endpoints. Set up and support virtual meetings, hybrid meetings, executive conferences, presentations, live events, and video teleconferences. Perform pre-event system checks and confirm that cameras, microphones, displays, speakers, conferencing platforms, and network connections are operating correctly. Monitor live meetings and events, quickly identifying and resolving audio, video, connectivity, or equipment issues. Provide video editing and post-production services for recorded meetings, training materials, presentations, and organizational communications. Operate video switchers, professional cameras, recording equipment, and related production technologies. Support camera placement, framing, lighting, recording, and live video production activities. Develop and edit graphics, animations, motion graphics, presentation materials, and other visual media. Perform audio mixing and configure microphones, speakers, amplifiers, and other sound-reinforcement equipment. Configure and support digital signal processing systems used for audio routing, optimization, and control. Operate and maintain AV control systems, projection systems, video walls, digital displays, and LED display technologies. Diagnose and resolve hardware, software, signal-routing, audio-quality, video-quality, and platform-integration issues. Perform preventive maintenance, firmware updates, equipment testing, and routine system inspections. Coordinate with IT, networking, facilities, communications, and event-support personnel to ensure reliable service delivery. Assist end users, presenters, executives, and meeting organizers with the proper use of AV/VTC systems. Maintain equipment inventories, system configurations, maintenance records, technical documentation, and standard operating procedures. Escalate complex technical issues to senior AV/VTC personnel, vendors, or appropriate support teams. Follow EEOC security, accessibility, operational, and information-technology policies and procedures. Minimum Qualifications A minimum of six years of experience providing AV/VTC support in an enterprise or federal environment similar in size, scope, and complexity to the EEOC. Demonstrated experience configuring, operating, maintaining, and troubleshooting AV and multimedia production equipment. Hands-on experience supporting Microsoft Teams, Zoom, Poly RealPresence, and Cisco video conferencing technologies. Experience with video editing, post-production, video switching, and camera operations. Experience with graphic design, animation, and motion-graphics development. Knowledge of professional audio mixing, microphone systems, signal routing, and sound-reinforcement technologies. Experience with digital signal processing, AV control systems, projection systems, video displays, and LED display technologies. Ability to support live, virtual, and hybrid meetings in a time-sensitive environment. Strong troubleshooting, customer-service, organization, and communication skills. Ability to communicate technical information clearly to both technical and nontechnical users. Ability to work independently and collaboratively with IT teams, government personnel, vendors, and other stakeholders. Ability to lift, move, install, and position AV equipment as required. Preferred Qualifications Associate's or bachelor's degree in Audiovisual Technology, Broadcast Production, Communications, Information Technology, Multimedia Production, or a related discipline. Experience supporting a federal government agency or a geographically distributed organization. Experience with enterprise conference rooms, executive briefing rooms, training rooms, auditoriums, and live-event environments. AVIXA Certified Technology Specialist certification, such as CTS, CTS-I, or CTS-D. Manufacturer certifications involving Poly, Cisco, Crestron, Extron, QSC, Biamp, or similar AV technologies. Familiarity with Section 508 accessibility requirements and federal information-security standards. Core Competencies AV/VTC system operation and troubleshooting Microsoft Teams, Zoom, Poly, and Cisco support Live and hybrid meeting support Video editing and post-production Video switching and camera operation Graphic design and motion graphics Professional audio mixing Digital signal processing AV control and projection systems LED and digital display technologies Preventive maintenance and documentation Customer and executive-level support Choose a Description from the Library LocationCountry - Multiple Countries -AfghanistanAland IslandsAlbaniaAlbertaAlgeriaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish ColumbiaBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, The Democratic Republic of theCook IslandsCosta RicaCôte d' IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFederated States Of MicronesiaFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreat BritainGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea - BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedonia, Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaManitobaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew BrunswickNew CaledoniaNew ZealandNewfoundland and LabradorNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorthwest TerritoriesNorwayNova ScotiaNunavutOmanOntarioPakistanPalauPalestinian Territory, OccupiedPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPrince Edward IslandPuerto RicoQatarQuebecReunionRomaniaRussian FederationRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaskatchewanSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania, United Republic ofThailandTimor- LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVenezuelaViet NamVirgin IslandsWallis and FutunaWestern SaharaYemenYukonZambiaZimbabwe Street Address Powered by JazzHR ktfBlmglPp
Job Description Job Description Description TeleSolv Consulting has an immediate opportunity to work with the Federal Government as a Mid-Sr. level Technical Lead Developer with prior Federal Government Agency experience for a client of ours. This is a hybrid role and all applicants MUST be within the U.S. for an immediate consideration The Technical Lead Developer will be responsible for technical development and integration of enterprise applications and workflows for the client's modernization initiatives. Responsibilities: Design and develop applications using Microsoft Power Platform and related technologies. Integrate systems and automate workflows to improve operational efficiency. Ensure compliance with Section 508 accessibility and cybersecurity standards. Provide technical support, troubleshooting, and system enhancements. Collaborate with data analytics and engineering teams for solution delivery. Qualifications: Must currently be a US Citizen Bachelor's degree in Computer Science or related field. Experience with Power Apps, Power Automate, and API development. Minimum 8 years of software development experience. Knowledge of federal IT security and compliance requirements. Strong problem-solving and communication skills. Holds an active secret clearance, or the ability to acquire one
09/26/2026
Full time
Job Description Job Description Description TeleSolv Consulting has an immediate opportunity to work with the Federal Government as a Mid-Sr. level Technical Lead Developer with prior Federal Government Agency experience for a client of ours. This is a hybrid role and all applicants MUST be within the U.S. for an immediate consideration The Technical Lead Developer will be responsible for technical development and integration of enterprise applications and workflows for the client's modernization initiatives. Responsibilities: Design and develop applications using Microsoft Power Platform and related technologies. Integrate systems and automate workflows to improve operational efficiency. Ensure compliance with Section 508 accessibility and cybersecurity standards. Provide technical support, troubleshooting, and system enhancements. Collaborate with data analytics and engineering teams for solution delivery. Qualifications: Must currently be a US Citizen Bachelor's degree in Computer Science or related field. Experience with Power Apps, Power Automate, and API development. Minimum 8 years of software development experience. Knowledge of federal IT security and compliance requirements. Strong problem-solving and communication skills. Holds an active secret clearance, or the ability to acquire one
Job Description Job Description Position Title: Systems Specialist Salary Range: $85,000 to $115,000 Annually Location: 100% On-Site/Undisclosed, NM Reports to: Engineering Manager/Site Lead Position Summary: Step into an exciting, modern, company and use your skills for a unique opportunity to support our national security in a mission-critical environment. Our Systems Specialists provide operations and maintenance (O&M) support at an undisclosed customer site in New Mexico supporting a 24x7x365 shift operation. Key Responsibilities: Resolve network, software, and/or hardware anomalies as they occur on a tactical ground processing system Understand and perform system / mission operations Hardware/software troubleshooting Network knowledge and troubleshooting skills File transfer protocols Support onsite integration and system verification efforts of both hardware and software deliveries, while adhering to established configuration management and security controls Work as a team member within a multi-contractor operations environment while embedded with the customer supporting mission operations Qualifications: U.S citizenship and an active Top Secret security clearance w/SCI eligibility and a CI Poly Candidates must have the flexibility to provide support in 12-hour evening/night shifts and day shifts on a 5/5/4 schedule. Ample notice will be given before rotating between shifts, with much of the time on evening/night shifts. DoD 8570 IAT II certification (CCNA Security, GICSP, GSEC, Security+ CE, CND, SSCP) must be obtained within 90 days upon start date A minimum of 2-3 years' relevant experience Preferred Qualifications: DoD 8570 IAT active/current certification (CCNA Security, GICSP, GSEC, Security+ CE, CND, SSCP) Prior military experience as a maintainer and/or operation of a tactical ISR system Bachelor's degree in Engineering, Information Technology, Computer Technology, or related major Experience with the Distributed Common Ground System (DCGS) Systems administration and support on Windows and LINUX operating systems Experience and knowledge of UNIX OS (Linux, Solaris) RPI Group, Inc. is an Equal Opportunity Employer, including individuals with disabilities and protected veterans. Powered by JazzHR 53WEqDHgNj
09/26/2026
Full time
Job Description Job Description Position Title: Systems Specialist Salary Range: $85,000 to $115,000 Annually Location: 100% On-Site/Undisclosed, NM Reports to: Engineering Manager/Site Lead Position Summary: Step into an exciting, modern, company and use your skills for a unique opportunity to support our national security in a mission-critical environment. Our Systems Specialists provide operations and maintenance (O&M) support at an undisclosed customer site in New Mexico supporting a 24x7x365 shift operation. Key Responsibilities: Resolve network, software, and/or hardware anomalies as they occur on a tactical ground processing system Understand and perform system / mission operations Hardware/software troubleshooting Network knowledge and troubleshooting skills File transfer protocols Support onsite integration and system verification efforts of both hardware and software deliveries, while adhering to established configuration management and security controls Work as a team member within a multi-contractor operations environment while embedded with the customer supporting mission operations Qualifications: U.S citizenship and an active Top Secret security clearance w/SCI eligibility and a CI Poly Candidates must have the flexibility to provide support in 12-hour evening/night shifts and day shifts on a 5/5/4 schedule. Ample notice will be given before rotating between shifts, with much of the time on evening/night shifts. DoD 8570 IAT II certification (CCNA Security, GICSP, GSEC, Security+ CE, CND, SSCP) must be obtained within 90 days upon start date A minimum of 2-3 years' relevant experience Preferred Qualifications: DoD 8570 IAT active/current certification (CCNA Security, GICSP, GSEC, Security+ CE, CND, SSCP) Prior military experience as a maintainer and/or operation of a tactical ISR system Bachelor's degree in Engineering, Information Technology, Computer Technology, or related major Experience with the Distributed Common Ground System (DCGS) Systems administration and support on Windows and LINUX operating systems Experience and knowledge of UNIX OS (Linux, Solaris) RPI Group, Inc. is an Equal Opportunity Employer, including individuals with disabilities and protected veterans. Powered by JazzHR 53WEqDHgNj
Job Description Job Description Job Title: AV Technician Location: Washington, DC Type: Contract Compensation: $36.80 Work Model: Onsite - onsite Hours: 40.0 Security Clearance: Ability to obtain and maintain SEC Public Trust (or higher if required) Responsibilities Proactively inspect, configure, and maintain AV/VTC equipment in meeting rooms, auditoriums, and multipurpose rooms. Manage deployment, setup, and relocation of AV/VTC components to support operational and event requirements. Troubleshoot front-end AV/VTC hardware and software issues and restore services with minimal disruption. Perform routine readiness checks to ensure monitors, microphones, conference phones, and related room systems remain fully operational. Provide user-facing support for collaboration tools, including Webex and Microsoft Teams. Field and resolve user questions on AV/VTC usage, meeting startup, content sharing, and audio/video performance. Support conference and hybrid meeting connectivity and coordinate escalations for unresolved issues. Communicate service updates and usage guidance to end users to improve collaboration outcomes. Support production of live events, including town halls, commission meetings, and other high-visibility sessions. Execute live video/audio support activities and assist with webcast or streaming operations. Coordinate with internal stakeholders and third-party providers for services such as captioning and interpretation support. Perform post-production editing for recorded events and deliver high-quality final media outputs. Conduct training sessions on selection, use, and design of audiovisual materials and presentation equipment. Develop manuals, workbooks, and user-facing reference materials to support AV/VTC operations. Create practical job aids for common room technologies and collaboration workflows. Capture recurring issues and recommend process improvements to strengthen AV/VTC service delivery. Requirements Minimum of 5 years of experience providing front-end AV/VTC support in enterprise or government environments. Hands-on experience managing, deploying, and troubleshooting AV/VTC equipment. Demonstrated skills and knowledge to operate AV/VTC systems, including live broadcasts and post-production editing. Education: Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science, Engineering). Technical Skills: AV/VTC system operation and troubleshooting across conference rooms, auditoriums, and multipurpose spaces. Webex and Microsoft Teams support for meetings and collaboration. Live broadcast, streaming/webcast support, and post-production video editing. End-user training delivery and development of manuals, texts, and workbooks. Preventive AV equipment management, issue triage, and service restoration. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
09/26/2026
Full time
Job Description Job Description Job Title: AV Technician Location: Washington, DC Type: Contract Compensation: $36.80 Work Model: Onsite - onsite Hours: 40.0 Security Clearance: Ability to obtain and maintain SEC Public Trust (or higher if required) Responsibilities Proactively inspect, configure, and maintain AV/VTC equipment in meeting rooms, auditoriums, and multipurpose rooms. Manage deployment, setup, and relocation of AV/VTC components to support operational and event requirements. Troubleshoot front-end AV/VTC hardware and software issues and restore services with minimal disruption. Perform routine readiness checks to ensure monitors, microphones, conference phones, and related room systems remain fully operational. Provide user-facing support for collaboration tools, including Webex and Microsoft Teams. Field and resolve user questions on AV/VTC usage, meeting startup, content sharing, and audio/video performance. Support conference and hybrid meeting connectivity and coordinate escalations for unresolved issues. Communicate service updates and usage guidance to end users to improve collaboration outcomes. Support production of live events, including town halls, commission meetings, and other high-visibility sessions. Execute live video/audio support activities and assist with webcast or streaming operations. Coordinate with internal stakeholders and third-party providers for services such as captioning and interpretation support. Perform post-production editing for recorded events and deliver high-quality final media outputs. Conduct training sessions on selection, use, and design of audiovisual materials and presentation equipment. Develop manuals, workbooks, and user-facing reference materials to support AV/VTC operations. Create practical job aids for common room technologies and collaboration workflows. Capture recurring issues and recommend process improvements to strengthen AV/VTC service delivery. Requirements Minimum of 5 years of experience providing front-end AV/VTC support in enterprise or government environments. Hands-on experience managing, deploying, and troubleshooting AV/VTC equipment. Demonstrated skills and knowledge to operate AV/VTC systems, including live broadcasts and post-production editing. Education: Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science, Engineering). Technical Skills: AV/VTC system operation and troubleshooting across conference rooms, auditoriums, and multipurpose spaces. Webex and Microsoft Teams support for meetings and collaboration. Live broadcast, streaming/webcast support, and post-production video editing. End-user training delivery and development of manuals, texts, and workbooks. Preventive AV equipment management, issue triage, and service restoration. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Job Description Job Description The Role As a Technical Engineer - Packaging at Green Thumb Industries (GTI), you will be responsible for designing, developing, and optimizing packaging and packaging automation solutions for our production processes across multiple facilities. In this role, you will balance various factors, including product protection, cost, regulatory requirements, and brand standards. Working collaboratively with GTI's Brand and Product Development team, you will transform packaging concepts into scalable production-ready solutions and develop automation systems that align with local volume requirements. Additionally, this role will support local facilities by addressing packaging and automation challenges. Our ideal candidate has expertise in equipment selection, equipment troubleshooting, and implementing automated packaging production processes within a manufacturing environment. We are open to finding the right candidate who is willing to travel for this role. Our priority locations are Chicago HQ, Mid-Atlantic region or near one of our manufacturing facilities with close proximity to a hub airport. Responsibilities Packaging Design and Development: Collaborate with Brand to design, develop and validate packaging solutions that provide adequate protection for products during transportation, storage, and handling. Consider factors such as product fragility, size, weight, and shelf life when designing packaging. Collaborate with Process Engineer and Operations team to determine automated manufacturing processes for new GTI product packaging Coordinate with cross-functional team line validation studies for new packaging selections to determine the best option for the business. Automation System Design & Implementation: Research and select packaging automation solutions which fit the local sites' volume, staffing, and regulatory needs. Collaborate with cross-functional teams to conceptualize and design packaging automation systems that align with production requirements and quality standards. Conduct financial analysis on automation solutions to ensure capital is spent efficiently and ensure the highest return on capital investment. Lead the integration of packaging automation solutions into existing manufacturing processes, ensuring seamless implementation and minimal disruption to operations. Serve as SME for packaging automation technology; execute equipment-level tech transfer including controls training and commissioning support, enabling site teams to maintain and operate new automation solutions independently. Work with the site team to ensure Autonomous Maintenance and Planned Maintenance systems are in place for new automation solutions. Lead IQ, OQ, and PQ validations for new and modified packaging equipment and processes; execute technical transfers to site production teams in partnership with Quality. Own the hardware side of label printing and marking equipment across all sites, including printer fleet selection, installation, qualification, and uptime; partner with the Director of Packaging & Process Optimization on label accuracy and compliance outcomes Technical Support & Continuous Improvement: Provide ongoing technical support for packaging automation equipment, troubleshooting issues, and implementing corrective actions to maximize efficiency and minimize downtime. Ensure the local teams are trained on the equipment through extensive technical knowledge transfer to promote a culture of Autonomous Maintenance. Provide engineering startup support for new facilities, including: Equipment layout and requirements definition Construction handoff coordination Regulatory compliance requirements for equipment Best-practice process development for new lines Equipment technical transfer and controls training Maintain up-to-date as-built records, drawings, and SOP documentation for all packaging equipment deployments. Cross-Functional Collaboration: Provide engineering input to Product Development, Operations, Supply Chain, and Marketing on packaging equipment capabilities, constraints, and automation options, supporting overall packaging strategy. Work cross-functionally to translate ideas and packaging specifications from marketing and research and development into scalable and efficient packaging processes at site level Integrate with the Maintenance vertical to ensure packaging automation equipment is supported through structured turnover documentation, spare parts planning, and technician training programs; serve as the primary engineering contact for maintenance on all packaging systems. Travel to GTI manufacturing and processing locations to scope and execute packaging processes. Safety & Compliance Be aware of and actively mitigate hazards in the workspace. Retain and apply department-specific safety and compliance training. Report safety incidents and concerns; comply with all follow-up actions. Maintain compliance with area safety requirements, state regulations, and PPE requirements. Follow GMP, biosecurity, sanitation, and other quality and compliance requirements. Report and escalate safety and quality concerns promptly. Working Conditions While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing, and repetitive motions. Must be able to sit and/or stand for extended periods of time while maintaining focus. Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance), and must be able to do so with extreme care and caution when working with product. Ability to work in a fast-paced, changing, and challenging environment. Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). Qualifications 4+ years' experience in Packaging Engineering or Technical Engineering. Bachelor's degree in engineering or related field, or equivalent experience. Proven experience in packaging engineering within a regulated consumer goods or related manufacturing industry (food & beverage, pharma, nutraceuticals, or similar). Cannabis industry experience or experience in other highly regulated environments highly desired. Experience driving efficiency and continuous improvement in an automated manufacturing environment.
09/26/2026
Full time
Job Description Job Description The Role As a Technical Engineer - Packaging at Green Thumb Industries (GTI), you will be responsible for designing, developing, and optimizing packaging and packaging automation solutions for our production processes across multiple facilities. In this role, you will balance various factors, including product protection, cost, regulatory requirements, and brand standards. Working collaboratively with GTI's Brand and Product Development team, you will transform packaging concepts into scalable production-ready solutions and develop automation systems that align with local volume requirements. Additionally, this role will support local facilities by addressing packaging and automation challenges. Our ideal candidate has expertise in equipment selection, equipment troubleshooting, and implementing automated packaging production processes within a manufacturing environment. We are open to finding the right candidate who is willing to travel for this role. Our priority locations are Chicago HQ, Mid-Atlantic region or near one of our manufacturing facilities with close proximity to a hub airport. Responsibilities Packaging Design and Development: Collaborate with Brand to design, develop and validate packaging solutions that provide adequate protection for products during transportation, storage, and handling. Consider factors such as product fragility, size, weight, and shelf life when designing packaging. Collaborate with Process Engineer and Operations team to determine automated manufacturing processes for new GTI product packaging Coordinate with cross-functional team line validation studies for new packaging selections to determine the best option for the business. Automation System Design & Implementation: Research and select packaging automation solutions which fit the local sites' volume, staffing, and regulatory needs. Collaborate with cross-functional teams to conceptualize and design packaging automation systems that align with production requirements and quality standards. Conduct financial analysis on automation solutions to ensure capital is spent efficiently and ensure the highest return on capital investment. Lead the integration of packaging automation solutions into existing manufacturing processes, ensuring seamless implementation and minimal disruption to operations. Serve as SME for packaging automation technology; execute equipment-level tech transfer including controls training and commissioning support, enabling site teams to maintain and operate new automation solutions independently. Work with the site team to ensure Autonomous Maintenance and Planned Maintenance systems are in place for new automation solutions. Lead IQ, OQ, and PQ validations for new and modified packaging equipment and processes; execute technical transfers to site production teams in partnership with Quality. Own the hardware side of label printing and marking equipment across all sites, including printer fleet selection, installation, qualification, and uptime; partner with the Director of Packaging & Process Optimization on label accuracy and compliance outcomes Technical Support & Continuous Improvement: Provide ongoing technical support for packaging automation equipment, troubleshooting issues, and implementing corrective actions to maximize efficiency and minimize downtime. Ensure the local teams are trained on the equipment through extensive technical knowledge transfer to promote a culture of Autonomous Maintenance. Provide engineering startup support for new facilities, including: Equipment layout and requirements definition Construction handoff coordination Regulatory compliance requirements for equipment Best-practice process development for new lines Equipment technical transfer and controls training Maintain up-to-date as-built records, drawings, and SOP documentation for all packaging equipment deployments. Cross-Functional Collaboration: Provide engineering input to Product Development, Operations, Supply Chain, and Marketing on packaging equipment capabilities, constraints, and automation options, supporting overall packaging strategy. Work cross-functionally to translate ideas and packaging specifications from marketing and research and development into scalable and efficient packaging processes at site level Integrate with the Maintenance vertical to ensure packaging automation equipment is supported through structured turnover documentation, spare parts planning, and technician training programs; serve as the primary engineering contact for maintenance on all packaging systems. Travel to GTI manufacturing and processing locations to scope and execute packaging processes. Safety & Compliance Be aware of and actively mitigate hazards in the workspace. Retain and apply department-specific safety and compliance training. Report safety incidents and concerns; comply with all follow-up actions. Maintain compliance with area safety requirements, state regulations, and PPE requirements. Follow GMP, biosecurity, sanitation, and other quality and compliance requirements. Report and escalate safety and quality concerns promptly. Working Conditions While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing, and repetitive motions. Must be able to sit and/or stand for extended periods of time while maintaining focus. Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance), and must be able to do so with extreme care and caution when working with product. Ability to work in a fast-paced, changing, and challenging environment. Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). Qualifications 4+ years' experience in Packaging Engineering or Technical Engineering. Bachelor's degree in engineering or related field, or equivalent experience. Proven experience in packaging engineering within a regulated consumer goods or related manufacturing industry (food & beverage, pharma, nutraceuticals, or similar). Cannabis industry experience or experience in other highly regulated environments highly desired. Experience driving efficiency and continuous improvement in an automated manufacturing environment.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/26/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate need for an Instructor of Digital Acquisition (Technical) who will be primarily responsible for supporting the School of Systems and Logistics (AFIT/LS) at Wright Patterson AFB, OH. AFIT/LS is the Air Force's sole provider of professional continuing education courses in the areas of acquisition, logistics, data, and software engineering. With more than 100 courses, workshops, and seminars, the school plans, develops, and conducts courses and programs to satisfy the educational needs of logistics, systems, and acquisition customers from the Air and Space Force, DoD, and other federal agencies. More than 20,000 students receive education from AFIT/LS each year. The school currently offers Air Force courses ranging in length from two days to five weeks in the disciplines of acquisition management, engineering management, data, and sustainment. AFIT/LS leverages technology to provide its courses, workshops, and seminars not only live in-person but virtually as well as web-based, combining technology with experts in the field. AFIT/LS provides the acquisition and logistics workforce with the knowledge, skills, and abilities to manage the entire spectrum of a system's life cycle. Responsibilities include, but are not limited to the duties listed below: Develop and administer Professional Continuing Education (PCE) to educate and train joint service active duty, reservist, National Guard, officers, enlisted personnel, and civilians on tactical, strategic, and operational levels of AF/DoD Digital Acquisitions. Interact with course sponsors, subject matter experts, and instructional systems designers to determine education needs and develop, maintain, and instruct course content appropriately. Ensure all curricula are approved by course leadership and designed to facilitate understanding and engagement in accordance with curriculum standards. Document course lectures, notes, presentations, and assignments to maintain continuity of the position and support knowledge transfer to a successor contractor or Government individual. Coordinate course offerings, document courses in accordance with Air Force and AFIT policies and conduct post-offering assessments. Instruct students across multiple approved educational platforms and settings, including traditional in-residence/on-site classrooms and distance learning services. Travel and instruct at different locations, both CONUS and OCONUS, as mission requires and as approved by the Government. Participate in consultation efforts and attend or participate in workshops, conferences, technical interchanges, or similar venues as approved by the Government on a case-by-case basis. Assist faculty and staff with graduate-level research, including literature reviews, data collection, technical writing, instruction, and other duties as required. Requirements Must be a U.S. citizen and able to obtain a Secret Security Clearance. This requirement is mandatory for consideration. Bachelor's degree in a STEM-related field and ten (10) years of experience in engineering or a related technical discipline, with at least three (3) years of applied systems engineering experience. Experience in digital engineering, model-based systems engineering, digital modeling, or a similar digital acquisition area is required. Experience with digital modeling languages and tools is required. Experience with Model-Based Systems Engineering (MBSE). Strong background in SysML, Cameo, and No Magic preferred. Knowledge of DAF, DoD, or USAF engineering policies, guides, and directives. Why This Role Matters Real-World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being. Growth-Oriented Environment - Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices. Culture of Empowerment - You'll be part of a team that values innovation, trust, collaboration, and mission success. Please join us, as together we build a better world one mission at a time powered by Technology and its People! Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
09/26/2026
Full time
Job Description Job Description Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate need for an Instructor of Digital Acquisition (Technical) who will be primarily responsible for supporting the School of Systems and Logistics (AFIT/LS) at Wright Patterson AFB, OH. AFIT/LS is the Air Force's sole provider of professional continuing education courses in the areas of acquisition, logistics, data, and software engineering. With more than 100 courses, workshops, and seminars, the school plans, develops, and conducts courses and programs to satisfy the educational needs of logistics, systems, and acquisition customers from the Air and Space Force, DoD, and other federal agencies. More than 20,000 students receive education from AFIT/LS each year. The school currently offers Air Force courses ranging in length from two days to five weeks in the disciplines of acquisition management, engineering management, data, and sustainment. AFIT/LS leverages technology to provide its courses, workshops, and seminars not only live in-person but virtually as well as web-based, combining technology with experts in the field. AFIT/LS provides the acquisition and logistics workforce with the knowledge, skills, and abilities to manage the entire spectrum of a system's life cycle. Responsibilities include, but are not limited to the duties listed below: Develop and administer Professional Continuing Education (PCE) to educate and train joint service active duty, reservist, National Guard, officers, enlisted personnel, and civilians on tactical, strategic, and operational levels of AF/DoD Digital Acquisitions. Interact with course sponsors, subject matter experts, and instructional systems designers to determine education needs and develop, maintain, and instruct course content appropriately. Ensure all curricula are approved by course leadership and designed to facilitate understanding and engagement in accordance with curriculum standards. Document course lectures, notes, presentations, and assignments to maintain continuity of the position and support knowledge transfer to a successor contractor or Government individual. Coordinate course offerings, document courses in accordance with Air Force and AFIT policies and conduct post-offering assessments. Instruct students across multiple approved educational platforms and settings, including traditional in-residence/on-site classrooms and distance learning services. Travel and instruct at different locations, both CONUS and OCONUS, as mission requires and as approved by the Government. Participate in consultation efforts and attend or participate in workshops, conferences, technical interchanges, or similar venues as approved by the Government on a case-by-case basis. Assist faculty and staff with graduate-level research, including literature reviews, data collection, technical writing, instruction, and other duties as required. Requirements Must be a U.S. citizen and able to obtain a Secret Security Clearance. This requirement is mandatory for consideration. Bachelor's degree in a STEM-related field and ten (10) years of experience in engineering or a related technical discipline, with at least three (3) years of applied systems engineering experience. Experience in digital engineering, model-based systems engineering, digital modeling, or a similar digital acquisition area is required. Experience with digital modeling languages and tools is required. Experience with Model-Based Systems Engineering (MBSE). Strong background in SysML, Cameo, and No Magic preferred. Knowledge of DAF, DoD, or USAF engineering policies, guides, and directives. Why This Role Matters Real-World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being. Growth-Oriented Environment - Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices. Culture of Empowerment - You'll be part of a team that values innovation, trust, collaboration, and mission success. Please join us, as together we build a better world one mission at a time powered by Technology and its People! Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/26/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/26/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.