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Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst (Healthcare) at Gainwell, is a senior individual contributor responsible for developing high-quality business process models, role-based training content, process documentation, and readiness materials that support successful enterprise solution implementations. This role partners with business stakeholders, project teams, product teams, and clients to understand current-state and future-state processes, document business workflows, translate process detail into training and enablement materials, and support alignment between business needs, solution design, and operational readiness. The position requires strong facilitation, analytical, documentation, and communication skills, with the ability to work independently on complex assignments and contribute to standards, templates, and reusable assets without direct people-management responsibility. Your role in our mission Develop, maintain, and validate current and future-state business process models, workflows, process documentation, and supporting materials. Facilitate workshops and working sessions with stakeholders, subject matter experts, product teams, and project teams to gather requirements, document business processes, and assess operational impacts. Analyze process gaps, dependencies, risks, data touchpoints, and downstream impacts, recommending improvements to support efficient operations and successful implementations. Review system data, SQL-based extracts, database relationships, and business scenarios to support process validation and operational readiness. Ensure process documentation, training content, and readiness materials align with approved requirements and solution design. Collaborate with cross-functional teams to support implementation planning, stakeholder engagement, communications, user readiness, and adoption of new processes. Manage assigned work independently, communicate project status and risks, and deliver quality outcomes within established timelines. Perform other duties as assigned in support of business and operational objectives. What we're looking for 6+ years of experience in business analysis, process improvement, system implementation, training development, or related business operations disciplines. Experience creating process documentation, workflow models, SOPs, training materials, job aids, and other business enablement resources. Proven ability to gather, analyze, and document business requirements and processes while collaborating with stakeholders, subject matter experts, clients, and technical teams. Working knowledge of business process analysis, SQL/data validation, and healthcare, Medicaid, public sector, or other large enterprise environments, with strong communication, problem-solving, and organizational skills. Working knowledge of healthcare, Medicaid, public-sector operations, or similar enterprise environments preferred. What you should expect in this role Fully remote options from most US locations and territories. Willingness to travel as needed for client or team support. Video cameras must be used during all interviews, as well as during the initial week of orientation. Photo will be taken during screening for verification in all steps of the recruitment process. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - Claims Configuration at Gainwell, you will provide senior functional and technical expertise for Medicaid claims configuration within a Maintenance & Operations environment. You will translate client requirements, Medicaid policy, operational needs, and claims-processing outcomes into scalable QNXT configuration solutions while leading a team of Configuration Business Analysts. Your role in our mission Lead, mentor, and provide day-to-day technical direction to a team of Claims Configuration Business Analysts. Serve as the senior configuration subject matter expert and trusted advisor for assigned CEF Claims M&O accounts. Review configuration analysis, solution designs, implementation plans, and validation results for quality, accuracy, and downstream impact. Establish consistent configuration practices, documentation standards, peer-review controls, and knowledge-transfer processes. Interact directly with clients, vendors, and internal business, product, development, testing, operations, finance, provider, member, and encounter teams. Lead requirements discussions, configuration reviews, issue-resolution sessions, defect triage, solution walkthroughs, and operational governance discussions. Translate complex technical findings into clear business impacts, options, risks, and recommendations for stakeholders and leadership. Own assigned issues and enhancements from intake and analysis through implementation, validation, communication, and closure. Configure and support QNXT claims solutions across contracts, benefits, fee schedules, payment methodologies, capitation, business rules, claims adjudication logic, X12 transaction data requirements, and CARC/RARC processing. Translate Medicaid policy, contractual requirements, and operational needs into configuration specifications, business rules, design artifacts, and acceptance criteria. Assess the full impact of proposed changes across claims adjudication, pricing, benefits, provider reimbursement, encounters, remittance, financial processing, reporting, and downstream integrations. Determine whether an issue is caused by configuration, data, policy interpretation, user processing, interface behavior, product functionality, or another upstream or downstream dependency. Write and execute complex SQL queries to analyze claims, claim lines, provider affiliations, contracts, benefits, pricing, member eligibility, edits, accumulators, encounters, and financial data. Use relational database schemas and data relationships to trace system behavior and validate claims-processing outcomes. Perform claim-level and population-level root cause analysis for denials, pends, unexpected edits, underpayments, overpayments, duplicate conditions, encounter rejections, and other processing anomalies. Quantify impacted claims and populations, document evidence, compare expected and actual results, and recommend sustainable corrective actions. Support production incidents, client inquiries, audit requests, configuration defects, data fixes, and ad hoc reporting needs. Validate configuration changes through targeted data analysis, claims testing, regression review, and post-implementation monitoring. What we're looking for 9+ years of hands-on, highly proficient QNXT configuration experience, with demonstrated depth in contracts, benefits, fee schedules and multiple payment methodologies, capitation, rules, successful data points for X12 transactions, and CARC/RARC processing. Thorough understanding of relational database concepts, healthcare data models, schemas, keys, and data relationships. Demonstrated competency writing complex SQL queries for claims analysis, validation, troubleshooting, root cause analysis, and reporting. Preferred Qualifications: Strong experience with Medicaid claims processing, claims adjudication, provider reimbursement, benefits, and encounter processing. Experience analyzing healthcare transactions (837/835), claims data, and remittance information. Proven ability to troubleshoot complex claims issues, identify root causes, and implement effective solutions. Experience leading or mentoring analysts and collaborating with clients, stakeholders, and cross-functional teams. Knowledge of Agile/SDLC environments and healthcare industry regulations, policies, and compliance requirements. What you should expect in this role Fully remote options from most U.S. locations and territories. Video cameras must be used during all interviews and during the initial week of orientation. Work may include production support, priority issue resolution, scheduled releases, and coordination across multiple client and internal teams. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - Claims Configuration at Gainwell, you will provide senior functional and technical expertise for Medicaid claims configuration within a Maintenance & Operations environment. You will translate client requirements, Medicaid policy, operational needs, and claims-processing outcomes into scalable QNXT configuration solutions while leading a team of Configuration Business Analysts. Your role in our mission Lead, mentor, and provide day-to-day technical direction to a team of Claims Configuration Business Analysts. Serve as the senior configuration subject matter expert and trusted advisor for assigned CEF Claims M&O accounts. Review configuration analysis, solution designs, implementation plans, and validation results for quality, accuracy, and downstream impact. Establish consistent configuration practices, documentation standards, peer-review controls, and knowledge-transfer processes. Interact directly with clients, vendors, and internal business, product, development, testing, operations, finance, provider, member, and encounter teams. Lead requirements discussions, configuration reviews, issue-resolution sessions, defect triage, solution walkthroughs, and operational governance discussions. Translate complex technical findings into clear business impacts, options, risks, and recommendations for stakeholders and leadership. Own assigned issues and enhancements from intake and analysis through implementation, validation, communication, and closure. Configure and support QNXT claims solutions across contracts, benefits, fee schedules, payment methodologies, capitation, business rules, claims adjudication logic, X12 transaction data requirements, and CARC/RARC processing. Translate Medicaid policy, contractual requirements, and operational needs into configuration specifications, business rules, design artifacts, and acceptance criteria. Assess the full impact of proposed changes across claims adjudication, pricing, benefits, provider reimbursement, encounters, remittance, financial processing, reporting, and downstream integrations. Determine whether an issue is caused by configuration, data, policy interpretation, user processing, interface behavior, product functionality, or another upstream or downstream dependency. Write and execute complex SQL queries to analyze claims, claim lines, provider affiliations, contracts, benefits, pricing, member eligibility, edits, accumulators, encounters, and financial data. Use relational database schemas and data relationships to trace system behavior and validate claims-processing outcomes. Perform claim-level and population-level root cause analysis for denials, pends, unexpected edits, underpayments, overpayments, duplicate conditions, encounter rejections, and other processing anomalies. Quantify impacted claims and populations, document evidence, compare expected and actual results, and recommend sustainable corrective actions. Support production incidents, client inquiries, audit requests, configuration defects, data fixes, and ad hoc reporting needs. Validate configuration changes through targeted data analysis, claims testing, regression review, and post-implementation monitoring. What we're looking for 9+ years of hands-on, highly proficient QNXT configuration experience, with demonstrated depth in contracts, benefits, fee schedules and multiple payment methodologies, capitation, rules, successful data points for X12 transactions, and CARC/RARC processing. Thorough understanding of relational database concepts, healthcare data models, schemas, keys, and data relationships. Demonstrated competency writing complex SQL queries for claims analysis, validation, troubleshooting, root cause analysis, and reporting. Preferred Qualifications: Strong experience with Medicaid claims processing, claims adjudication, provider reimbursement, benefits, and encounter processing. Experience analyzing healthcare transactions (837/835), claims data, and remittance information. Proven ability to troubleshoot complex claims issues, identify root causes, and implement effective solutions. Experience leading or mentoring analysts and collaborating with clients, stakeholders, and cross-functional teams. Knowledge of Agile/SDLC environments and healthcare industry regulations, policies, and compliance requirements. What you should expect in this role Fully remote options from most U.S. locations and territories. Video cameras must be used during all interviews and during the initial week of orientation. Work may include production support, priority issue resolution, scheduled releases, and coordination across multiple client and internal teams. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $92,900.00 - $132,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst (Healthcare) at Gainwell, is a senior individual contributor responsible for developing high-quality business process models, role-based training content, process documentation, and readiness materials that support successful enterprise solution implementations. This role partners with business stakeholders, project teams, product teams, and clients to understand current-state and future-state processes, document business workflows, translate process detail into training and enablement materials, and support alignment between business needs, solution design, and operational readiness. The position requires strong facilitation, analytical, documentation, and communication skills, with the ability to work independently on complex assignments and contribute to standards, templates, and reusable assets without direct people-management responsibility. Your role in our mission Develop, maintain, and validate current and future-state business process models, workflows, process documentation, and supporting materials. Facilitate workshops and working sessions with stakeholders, subject matter experts, product teams, and project teams to gather requirements, document business processes, and assess operational impacts. Analyze process gaps, dependencies, risks, data touchpoints, and downstream impacts, recommending improvements to support efficient operations and successful implementations. Review system data, SQL-based extracts, database relationships, and business scenarios to support process validation and operational readiness. Ensure process documentation, training content, and readiness materials align with approved requirements and solution design. Collaborate with cross-functional teams to support implementation planning, stakeholder engagement, communications, user readiness, and adoption of new processes. Manage assigned work independently, communicate project status and risks, and deliver quality outcomes within established timelines. Perform other duties as assigned in support of business and operational objectives. What we're looking for 6+ years of experience in business analysis, process improvement, system implementation, training development, or related business operations disciplines. Experience creating process documentation, workflow models, SOPs, training materials, job aids, and other business enablement resources. Proven ability to gather, analyze, and document business requirements and processes while collaborating with stakeholders, subject matter experts, clients, and technical teams. Working knowledge of business process analysis, SQL/data validation, and healthcare, Medicaid, public sector, or other large enterprise environments, with strong communication, problem-solving, and organizational skills. Working knowledge of healthcare, Medicaid, public-sector operations, or similar enterprise environments preferred. What you should expect in this role Fully remote options from most US locations and territories. Willingness to travel as needed for client or team support. Video cameras must be used during all interviews, as well as during the initial week of orientation. Photo will be taken during screening for verification in all steps of the recruitment process. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - AI Driven Delivery at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients' objectives in important areas. Own the governance and validation of AI-generated requirements in Gherkin format, including alignment with business rules and data mappings, and ensure AI-driven test validation and traceability through structured SME review to prevent downstream impact on system design, testing, and operations. Help coordinate a business analyst team's duties and activities on IT projects and nurture newer team members by providing guidance and support. Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact. Work with the client to develop business specs at the start of a technical project. Analyze, plan, design, document or make recommendations to improve business processes to support client's technology goals. Help verify that all requirements have been met by approving and validating test results. Exercise your ability to use basic analytical and relational database software - such as Excel and SQL - to quantify the anticipated impact of work What we're looking for 9 or more years of experience in a relevant Business Analyst position with 3 or more years of Medicaid and Medicare experience preferred. Experience in AI-enabled requirements engineering, ensuring outputs are validated, governed, and fully traceable across business rules, data, and the end-to-end delivery lifecycle. Knowledge of computer programming concepts such as configuration, development and batch processing. Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools including Application Lifecycle Management (ALM) tools. Strong client communication skills translating client needs to actionable objectives. Strong analytical and business process re-engineering skills. A leader who motivates others to action and communicates key technical ideas in a digestible way. Experience working in Scrum, Agile, SAFe & Waterfall methodologies. What you should expect in this role Fully remote options from continental US locations. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - AI Driven Delivery at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients' objectives in important areas. Own the governance and validation of AI-generated requirements in Gherkin format, including alignment with business rules and data mappings, and ensure AI-driven test validation and traceability through structured SME review to prevent downstream impact on system design, testing, and operations. Help coordinate a business analyst team's duties and activities on IT projects and nurture newer team members by providing guidance and support. Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact. Work with the client to develop business specs at the start of a technical project. Analyze, plan, design, document or make recommendations to improve business processes to support client's technology goals. Help verify that all requirements have been met by approving and validating test results. Exercise your ability to use basic analytical and relational database software - such as Excel and SQL - to quantify the anticipated impact of work What we're looking for 9 or more years of experience in a relevant Business Analyst position with 3 or more years of Medicaid and Medicare experience preferred. Experience in AI-enabled requirements engineering, ensuring outputs are validated, governed, and fully traceable across business rules, data, and the end-to-end delivery lifecycle. Knowledge of computer programming concepts such as configuration, development and batch processing. Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools including Application Lifecycle Management (ALM) tools. Strong client communication skills translating client needs to actionable objectives. Strong analytical and business process re-engineering skills. A leader who motivates others to action and communicates key technical ideas in a digestible way. Experience working in Scrum, Agile, SAFe & Waterfall methodologies. What you should expect in this role Fully remote options from continental US locations. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Job Summary As a Senior SOC Engineer (AI & Automation), you will design, build, and operate the AI, automation, and detection-engineering capabilities that power our Security Operations Center. Bridging security operations and software engineering, you will develop AI-driven detection, triage, and response tooling, integrate large language model (LLM) and agentic workflows into analyst operations, and ensure those capabilities are accurate, safe, measurable, and continuously improved. As a senior member of the team, you will also serve as a technical leader during major security incidents, leading investigations and turning lessons learned into stronger detections, automations, and playbooks. Responsibilities • Design, build, and maintain AI/ML- and automation-driven capabilities for alert enrichment, correlation, summarization, triage, and prioritization. • Develop and maintain SOAR automations and detection-as-code pipelines that are version-controlled, tested, and peer-reviewed. • Integrate LLM and agentic AI tooling into SOC workflows (copilots, auto-triage agents); engineer prompts, guardrails, and evaluation harnesses. • Evaluate, benchmark, and tune AI models and tools for security use cases, measuring precision and recall, false-positive reduction, and impact on mean time to detect and respond (MTTD/MTTR). • Build data pipelines and feature engineering from security telemetry to support detection and machine-learning use cases. • Apply MLOps practices, including model versioning, monitoring, drift detection, and retraining, to security models running in production. • Ensure responsible and secure AI use, including data governance, prompt-injection and model-abuse defenses, privacy, and output validation. • Partner with detection engineers, SOC analysts, and incident responders to operationalize tooling and feed lessons learned back into models and automations. • Serve as a senior escalation point and incident commander for complex and major incidents, coordinating cross-functional response and directing technical workstreams. • Lead investigations and forensic analysis for escalated incidents and provide hands-on incident response support across on-premises and cloud environments. • Own post-incident reviews and root cause analyses, translating lessons learned into new detections, automations, and playbook improvements. • Develop, run, and mature incident-response playbooks and tabletop exercises (TTX) to validate and improve organizational readiness. • Define and report detection and incident-response metrics (e.g., MTTD, MTTR) to measure and continuously improve SOC effectiveness. • Mentor analysts and engineers, fostering a culture of continuous learning across AI-augmented and incident-response workflows, and promote an AI-first operating model across the SOC. Qualifications • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent years of experience • 7+ years of combined experience across security operations, incident response, and software engineering • Hands-on incident response and digital forensics experience, including leading or coordinating response to complex and major incidents preffered • Strong programming skills (e.g., Python) and sound software-engineering practices, including version control, CI/CD, and automated testing • Hands-on experience building with AI/ML, including large language models, prompt engineering, retrieval-augmented generation (RAG), and/or agentic frameworks • Experience with SOAR/automation and detection engineering (detection-as-code) • Data engineering skills, including working with large security datasets, APIs, and pipelines • Working knowledge of SOC operations and the incident lifecycle, including the MITRE ATT&CK framework, the NIST incident response lifecycle (NIST SP 800-61), the Cyber Kill Chain, and SANS PICERL • Cloud security and cloud-platform experience • Awareness of AI and LLM security risks, such as prompt injection and the OWASP LLM Top 10 • Ability to translate fluently between security and engineering stakeholders. Preferred Qualifications • MLOps experience deploying and maintaining models in production • Relevant security and/or AI/ML certifications, including incident-response and forensics credentials (e.g., GCIH, GCFA, GCFE, GNFA) or CISSP/CISM At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Job Summary As a Senior SOC Engineer (AI & Automation), you will design, build, and operate the AI, automation, and detection-engineering capabilities that power our Security Operations Center. Bridging security operations and software engineering, you will develop AI-driven detection, triage, and response tooling, integrate large language model (LLM) and agentic workflows into analyst operations, and ensure those capabilities are accurate, safe, measurable, and continuously improved. As a senior member of the team, you will also serve as a technical leader during major security incidents, leading investigations and turning lessons learned into stronger detections, automations, and playbooks. Responsibilities • Design, build, and maintain AI/ML- and automation-driven capabilities for alert enrichment, correlation, summarization, triage, and prioritization. • Develop and maintain SOAR automations and detection-as-code pipelines that are version-controlled, tested, and peer-reviewed. • Integrate LLM and agentic AI tooling into SOC workflows (copilots, auto-triage agents); engineer prompts, guardrails, and evaluation harnesses. • Evaluate, benchmark, and tune AI models and tools for security use cases, measuring precision and recall, false-positive reduction, and impact on mean time to detect and respond (MTTD/MTTR). • Build data pipelines and feature engineering from security telemetry to support detection and machine-learning use cases. • Apply MLOps practices, including model versioning, monitoring, drift detection, and retraining, to security models running in production. • Ensure responsible and secure AI use, including data governance, prompt-injection and model-abuse defenses, privacy, and output validation. • Partner with detection engineers, SOC analysts, and incident responders to operationalize tooling and feed lessons learned back into models and automations. • Serve as a senior escalation point and incident commander for complex and major incidents, coordinating cross-functional response and directing technical workstreams. • Lead investigations and forensic analysis for escalated incidents and provide hands-on incident response support across on-premises and cloud environments. • Own post-incident reviews and root cause analyses, translating lessons learned into new detections, automations, and playbook improvements. • Develop, run, and mature incident-response playbooks and tabletop exercises (TTX) to validate and improve organizational readiness. • Define and report detection and incident-response metrics (e.g., MTTD, MTTR) to measure and continuously improve SOC effectiveness. • Mentor analysts and engineers, fostering a culture of continuous learning across AI-augmented and incident-response workflows, and promote an AI-first operating model across the SOC. Qualifications • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent years of experience • 7+ years of combined experience across security operations, incident response, and software engineering • Hands-on incident response and digital forensics experience, including leading or coordinating response to complex and major incidents preffered • Strong programming skills (e.g., Python) and sound software-engineering practices, including version control, CI/CD, and automated testing • Hands-on experience building with AI/ML, including large language models, prompt engineering, retrieval-augmented generation (RAG), and/or agentic frameworks • Experience with SOAR/automation and detection engineering (detection-as-code) • Data engineering skills, including working with large security datasets, APIs, and pipelines • Working knowledge of SOC operations and the incident lifecycle, including the MITRE ATT&CK framework, the NIST incident response lifecycle (NIST SP 800-61), the Cyber Kill Chain, and SANS PICERL • Cloud security and cloud-platform experience • Awareness of AI and LLM security risks, such as prompt injection and the OWASP LLM Top 10 • Ability to translate fluently between security and engineering stakeholders. Preferred Qualifications • MLOps experience deploying and maintaining models in production • Relevant security and/or AI/ML certifications, including incident-response and forensics credentials (e.g., GCIH, GCFA, GCFE, GNFA) or CISSP/CISM At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - BPM Trainer / eLearning at Gainwell, you will be responsible for leading business analyses that align information technology solutions with the strategic goals and objectives of multiple, complex accounts. Acting as a subject matter expert and liaison between technical and non-technical personnel, the Senior Business Analyst ensures seamless collaboration across teams and drives effective solution delivery. This role oversees requirements validation, business process modeling, and documentation while providing mentorship and guidance to less experienced team members. Here are the details on this position. Your role in our mission Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes. Leads the planning, design, and recommendation of business processes to improve and support key business areas. Facilitates in-depth analysis and documentation of client business requirements and processes, including constructing detailed business process models and workflows. Takes ownership of requirement and design documentation, ensuring alignment with project objectives and stakeholder expectations. Leads and facilitates client meetings to validate requirements, identify gaps, and propose actionable solutions. Oversees and coordinates business analyst tasks across multiple information technology projects, mentoring junior team members. Develops comprehensive time estimates for project-related activities, including training development and business process modeling. Designs and implements methods to evaluate how business goals align with organizational needs and project objectives. Provides leadership, mentoring, and work guidance to less experienced business analysts. Publishes business process models to centralized Knowledge Exchange (KE) repositories and oversees documentation standards. Collaborates with clients, contractors, and site training managers to assess training needs, audience segmentation, and delivery schedules. Coordinates and supports provider and operational staff training, utilizing train-the-trainer or direct delivery methods as needed. Manages training material development, including eLearning videos, job aids, and desk-level procedures, to support go-live and operational readiness. What we're looking for Bachelor's Degree or equivalent combination of education and experience. 9+ years of business analysis experience. Proven experience in analyzing and designing business processes and workflows. Strong understanding of CMS, MITA concepts, and healthcare operations, particularly in Medicaid environments. Expertise in relational database concepts and system integration methodologies. Proficiency in training methodologies, including Learning Management Systems and eLearning content development Experience with Immunization Information Systems (IIS), immunization registry operations, provider onboarding and enrollment, vaccine inventory management, immunization reporting requirements, and HL7-based interoperability standards is strongly preferred. What you should expect in this role Fully remote options from Contiguous US locations only. Video cameras must be used during all interviews, as well as during the initial week of orientation The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - BPM Trainer / eLearning at Gainwell, you will be responsible for leading business analyses that align information technology solutions with the strategic goals and objectives of multiple, complex accounts. Acting as a subject matter expert and liaison between technical and non-technical personnel, the Senior Business Analyst ensures seamless collaboration across teams and drives effective solution delivery. This role oversees requirements validation, business process modeling, and documentation while providing mentorship and guidance to less experienced team members. Here are the details on this position. Your role in our mission Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes. Leads the planning, design, and recommendation of business processes to improve and support key business areas. Facilitates in-depth analysis and documentation of client business requirements and processes, including constructing detailed business process models and workflows. Takes ownership of requirement and design documentation, ensuring alignment with project objectives and stakeholder expectations. Leads and facilitates client meetings to validate requirements, identify gaps, and propose actionable solutions. Oversees and coordinates business analyst tasks across multiple information technology projects, mentoring junior team members. Develops comprehensive time estimates for project-related activities, including training development and business process modeling. Designs and implements methods to evaluate how business goals align with organizational needs and project objectives. Provides leadership, mentoring, and work guidance to less experienced business analysts. Publishes business process models to centralized Knowledge Exchange (KE) repositories and oversees documentation standards. Collaborates with clients, contractors, and site training managers to assess training needs, audience segmentation, and delivery schedules. Coordinates and supports provider and operational staff training, utilizing train-the-trainer or direct delivery methods as needed. Manages training material development, including eLearning videos, job aids, and desk-level procedures, to support go-live and operational readiness. What we're looking for Bachelor's Degree or equivalent combination of education and experience. 9+ years of business analysis experience. Proven experience in analyzing and designing business processes and workflows. Strong understanding of CMS, MITA concepts, and healthcare operations, particularly in Medicaid environments. Expertise in relational database concepts and system integration methodologies. Proficiency in training methodologies, including Learning Management Systems and eLearning content development Experience with Immunization Information Systems (IIS), immunization registry operations, provider onboarding and enrollment, vaccine inventory management, immunization reporting requirements, and HL7-based interoperability standards is strongly preferred. What you should expect in this role Fully remote options from Contiguous US locations only. Video cameras must be used during all interviews, as well as during the initial week of orientation The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Req ID: 390352 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr. Medicaid TPL Business Analyst-Local Candidates To Little Rock, AR to join our team in Little Rock, Arkansas (US-AR), United States (US). We are seeking a Senior Business Analyst with deep expertise in Medicaid Third Party Liability (TPL), claims processing, and recovery operations. The ideal candidate will have hands-on and in-depth experience and knowledge with Medicaid Management Information System (MMIS), Coordination of Benefits (COB), Crossovers - (Medicare A & B), Medicare Advantage C plans (MCA), and post-payment recovery workflows. The TPL SR BA will support Business Operations Support (BOS) for a state Medicaid Program. Working under the direction of the Operations Manager, the analyst will collaborate with state business staff, system and service vendors, and NTT DATA project managers and consultants to support planning, design, User Acceptance Testing (UAT), implementation, and evaluation of key system and processes changes. Location: Little Rock, AR Key Responsibilities • Analyze Medicaid claims, TPL workflows, Medicare Crossovers (Pt A&B), Medicare Advantage (Pt C), and recovery data to identify trends, root causes, and opportunities for cost avoidance and recovery optimization • Translate federal/state TPL policies into system requirements • Support MMIS enhancements, including adjudication rules and edits, reporting, letters, etc. • Work with vendors and state stakeholders to improve all faucets of insurance discovery and recovery processes • Lead requirements gathering, documentation, create and conduct UAT testing • Identify and report issues, risks, and dependencies • Support issue triage, backlog management, and operational reporting for day-to-day TPL activities Required Qualifications: • Minimum 6 years of experience supporting large, complex Medicaid system implementation projects and/or Medicaid business operations • Minimum 6 years of experience with TPL, Coordination of Benefits, Medicare Crossover Part (A&B) Claims processing, Medicare Advantage (Part C), claims workflows, including complex claim scenarios and regulatory compliance. • Minimum 6 years of experience with elicitation and verification of business and technical requirements • Minimum 3 years of experience with system development methodology and project management principles • Minimum 3 years of experience conducting reviews of system development life cycle documentation, project and technical architecture and design deliverables/artifacts • Candidate must be local to the client in Little Rock, Arkansas • Undergraduate degree or 4 years relevant experience Preferred Skills: • Experience translating Federal and State regulations into working requirements that are actionable by technical teams • Experience working with Medicaid Enterprise Systems (MES) vendors • Ability to translate between non-technical business users and technical IT resources • Strong SQL and data analysis skills • Strong understanding of HIPAA and X12 EDI standards Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $81,936 - $122,904. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better - Reflects our commitment to employees, customers, partners and communities globally. About the opportunity The Senior Product Owner is a highly skilled, versatile, dedicated subject matter expert who will directly contribute to the success of the Business Systems Technology team's objectives and goals. We're looking for a Product Owner experienced in engaging stakeholders, customers and employees across all groups and levels to enhance and implement a robust and effective set of enterprise customer service tools. The ideal candidate must possess a unique blend of business and technical savvy, have a big picture vision and the drive to make that vision a reality. The Product Owner will serve as the owner of their assigned capability and will drive prioritization and execution to ensure we are delivering the desired experiences and business outcomes. What you'll get to do Be the product owner for the capabilities delivered through the Salesforce platform. Develops, tracks and reports KPIs to monitor the effectiveness of the capabilities. Develop strategies and plans to drive end user adoption and optimization. Develop and socialize a roadmap of enhancements for the capabilities that reflects business priorities, business value and sets the vision for the capabilities. Manage and communicate tradeoff decisions between scope and schedule while offering alternative solutions. Provide work assignments to the Business Analysts supporting the associated development teams. Works with many internal teams to develop a unified and exceptional customer experience and user experience. Participates in feature assessment, requirements gathering and documentation. Oversee the product backlog and ensure proper prioritization and acceptance criteria are articulated. Communicate product and user experience requirements to development and technology teams. Develops and maintains key stakeholder relationships and communicates progress and evolution of the product roadmap. Stay informed of initiatives, evolving strategies and company vision. Act independently with little direction to understand and continually optimize the customer and user experience anticipating future needs as well as current needs. Collaborates with Cybersecurity for privacy and risk management considerations. Researches and investigates emerging technologies, best practices and tools to continuously improve the capabilities. Conducts periodic assessments of the capability maturity and performance against business objectives. Provides education, counsel and advice on internal projects and opportunities as appropriate. Design and drive all aspects of sprint management to complete our internal customer requests within the required timeline without sacrificing quality. Skills and experience we value Bachelor's degree plus 6-10 years related experience or equivalent combination of education and experience. 5+ years' experience as a Product Owner or Program Manager Experience with Service Cloud, Experience Cloud, or Certinia Strong understanding of Salesforce platform Evidence of strong analytical skills, problem solving, and strong logical thinking Proven ability to document requirements, issues, and outcomes Strong verbal communication and presentation skills Ability to clearly articulate business objectives and manage large group discussions, including to senior and executive management Positive attitude with a drive and capacity to learn quickly with ability to collaborate, negotiate and persuade, while maintaining positive relationships Excellent organizational and time-management skills, and ability to prioritize multiple tasks and projects under pressure. Strong team player, especially in high-pressure, fluid situations What's in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. About the Salary Ranges Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate's experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

Company Description: McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. McDonald's Global Technology is here to power tomorrow's feel-good moments. That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant. We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced. Check out the McDonald's Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. Department Overview This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, important, and straightforward experience for our customers. The Cloud Security Engineer III role is part of the Cloud Ecosystem team in Global Technology Infrastructure & Operations. This role reports to the Senior Manager of Cloud Security Platform Engineering and is responsible for delivering enterprise cloud security platform outcomes. The position focuses on building and enhancing security capabilities, automating security remediations, and enabling secure-by-design cloud adoption. The role partners closely with DevOps teams and engineers consuming cloud resources to ensure security is implemented in a practical, scalable, and meaningful way, while also collaborating with cybersecurity and risk management teams to continuously strengthen the organization's cloud security posture. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment. Responsibilities & Accountabilities: • Automate the provisioning of cloud monitors, automated remediation, security baselines and templates, etc. through the concept of pipeline engineering. • Implement core cloud security capabilities such as identity & access, data protection, security controls and compliance, vulnerability management, threat detection and response, and logging/monitoring. • Performing penetration testing, red/blue teaming, and gap analysis with audit and cybersecurity partners. • Support operations and incident response during cloud events and incidents. • Design and deploy programs, dashboards, tests, scripts, and automation to enhance cloud security posture, detection, and response. • Build prototypes and perform proof of concepts to demonstrate security value • Remain up-to-date on emerging technologies and architecture and propose ways to use them in current and upcoming projects. • Educate and guide team members on cloud standards, procedures, and guidelines/best practices. • Act as a SME for all Cloud technical hands-on questions cloud security related. • Lead and facilitate the creation of compliance automation and policy-as-code to streamline cloud governance in partnership with the Technical Product Analyst(s) and Manager(s). • Strive to provide internal and external customers with excellent customer service and world class service and focus on improvement and benefits to the cloud consumer's outcomes. • Influence and support more junior cloud security engineers and help develop their skill sets and understanding of cloud security. Qualifications • 5+ years of cloud development and support experience across Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP), with a Bachelor's degree, or 3+ years of relevant experience with a Master's degree. • Demonstrated ability to provide architectural design, leadership, management, and mentoring to team members. • Experience authoring and maintaining design specifications, test plans, and operational protocols in enterprise environments. • Demonstrated experience mentoring junior engineers and contributing to team skill development. • Ability to effectively communicate with other senior leaders of IT on program strategies and plans and negotiate quality solutions. • Must be attentive to details, organized, self-motivated, and driven. • Ability to create system and process flow diagrams, data flow diagrams, sequence diagrams, UML diagrams, and document inter- and intra-system dependencies. • Strong understanding of industry trends and emerging technologies, with the ability to apply them to architectural needs. • Excellent written and oral communication skills with the ability to communicate effectively with technical and non-technical stakeholders. • Defines and promotes best practices; cultivates a culture of innovation and learning, including willingness to instruct and coach in a cloud training program as needed. • Demonstrated strong analytical and problem-solving skills. • Expert technical knowledge in three or more and strong technical knowledge in 6 or more of the following domains: o Cryptography, encryption, and key management o Data protection and security o Governance and risk management o Identity access management o Infrastructure security o Logging and monitoring o Security event and incident response o Threat and vulnerability management o Application and interface security o DevOps pipeline governance and security • Professional-level cloud certifications (GCP, AWS, Azure) Preferred Qualifications • Infrastructure as Code (IaC) experience architecting and maintaining scalable, modular Terraform deployments, integrated with CI/CD pipelines (e.g., GitHub Actions) for automated build, test, and deployment workflows. • Extensive experience architecting, building, and operating Kubernetes environments. • Demonstrated experience securing Windows and Linux server environments at scale, with the ability to enable and support DevOps workflows in IaaS and PaaS platforms. • Experience with multiple programming and scripting languages, including Python, C#, Java, JavaScript, Go, Bash, and PowerShell. • CCSK, CCSP, or equivalent cloud security certification, such as AWS Certified Security, Azure Security Engineer Associate, or Google Professional Cloud Security Engineer. Compensation Bonus Eligible: YES Long - Term Incentive: YES Benefits Eligible: YES Salary Range The expected salary range for this role is $138,207.00 - $172,758.00 per year The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors. Additional Information: Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance. Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan. McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact . Reasonable accommodations will be determined on a case-by-case basis. McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer . click apply for full job details

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst - Pharmacy Claims at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients' objectives in important areas. Support PBM or Drug rebate implementations and configurations Support PBM operations and maintenance on established accounts. Work with a team of pharmacy clinicians and subject matter experts to configure the pharmacy systems to deliver services to our state clients. Assist in implementation of a pharmacy payer system. Perform Pharmacy updates including benefit plan design, edit/audit set up, utilization controls, PDL, configuration updates, and auto prior authorization parameters. Be a knowledgeable bridge between operations staff, clients, project managers and technical staff to define, document and share pharmacy business requirements and expected impact . Work with the client to develop business rules and configuration requirements. Analyze, plan, design, document or make recommendations to improve business processes to support client's technology goals. Help verify that all requirements have been met by approving and validating test results. Exercise your ability to use basic analytical or relational database software - such as Excel or SQL - to quantify the anticipated impact of work What we're looking for 6+ years of experience in pharmacy operations, business analysis, or pharmacy technician roles, with preferred expertise in Medicaid and Medicare programs. Strong understanding of pharmacy claims processing, payer systems, prior authorization workflows, and NCPDP standards. Testing point of sale (POS) pharmacy claims as required. Experience working with drug databases and file structures, including FDB, Medi-Span, and Micromedex. Advanced analytical and technical skills, including Excel, SQL, data analysis, requirements mapping, and system configuration concepts. Proven ability to solve complex business problems, improve processes, manage priorities independently, and communicate effectively with business, technical, and executive stakeholders. What you should expect in this role Remote opportunity from most US locations. Possibility of up to 10% travel for client meetings/requirement review or implementations. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is Ocotober 30, 2026 Payer Process / Claims Processing Authorization The pay range for this position is $64,900.00 - $92,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Senior Business Analyst - Pharmacy Claims at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients' objectives in important areas. Support PBM or Drug rebate implementations and configurations Support PBM operations and maintenance on established accounts. Work with a team of pharmacy clinicians and subject matter experts to configure the pharmacy systems to deliver services to our state clients. Assist in implementation of a pharmacy payer system. Perform Pharmacy updates including benefit plan design, edit/audit set up, utilization controls, PDL, configuration updates, and auto prior authorization parameters. Be a knowledgeable bridge between operations staff, clients, project managers and technical staff to define, document and share pharmacy business requirements and expected impact . Work with the client to develop business rules and configuration requirements. Analyze, plan, design, document or make recommendations to improve business processes to support client's technology goals. Help verify that all requirements have been met by approving and validating test results. Exercise your ability to use basic analytical or relational database software - such as Excel or SQL - to quantify the anticipated impact of work What we're looking for 6+ years of experience in pharmacy operations, business analysis, or pharmacy technician roles, with preferred expertise in Medicaid and Medicare programs. Strong understanding of pharmacy claims processing, payer systems, prior authorization workflows, and NCPDP standards. Testing point of sale (POS) pharmacy claims as required. Experience working with drug databases and file structures, including FDB, Medi-Span, and Micromedex. Advanced analytical and technical skills, including Excel, SQL, data analysis, requirements mapping, and system configuration concepts. Proven ability to solve complex business problems, improve processes, manage priorities independently, and communicate effectively with business, technical, and executive stakeholders. What you should expect in this role Remote opportunity from most US locations. Possibility of up to 10% travel for client meetings/requirement review or implementations. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is Ocotober 30, 2026 Payer Process / Claims Processing Authorization The pay range for this position is $64,900.00 - $92,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - Requirement Validation (RV) Lead at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes. Coordinate workstreams and teams on IT projects to align solutions with client business priorities Demonstrate your knowledge as SME and liaison for clients and internally between technical and non-technical workers to transform requirements into real results Delegate work across teams, and coach and monitor project team members to plan, design and improve complex business processes and modifications Streamline workflows across clients and technical personnel to determine, document and oversee carrying out system requirements Support quality control as you approve and validate test results to verify that all requirements have been met What we're looking for Nine (9) or more years of experience as a Business Analyst, Requirements Lead, Requirements Validation (RV) Lead, or similar role, including at least three (3) years supporting Medicaid, Medicare, Health and Human Services (HHS), or other government healthcare programs. Demonstrated experience leading requirements elicitation, analysis, documentation, validation, and stakeholder review activities throughout the project lifecycle. Expertise in gathering, analyzing, documenting, validating, and tracing business and system requirements throughout the full project lifecycle. Strong experience supporting implementation readiness, stakeholder coordination, testing activities, UAT, defect management, and solution validation to ensure successful project delivery. Advanced analytical, problem-solving, and communication skills with the ability to translate complex technical concepts into clear business requirements and drive stakeholder alignment. Proficiency with requirements management and collaboration tools such as JIRA, Azure DevOps, Visio, SharePoint, SQL, and advanced Excel in Agile, Waterfall, or hybrid environments. What you should expect in this role Fully remote options from Contiguous US locations only. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is Ocotber 30, 2026 Validation Traceability Matrix The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - Requirement Validation (RV) Lead at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes. Coordinate workstreams and teams on IT projects to align solutions with client business priorities Demonstrate your knowledge as SME and liaison for clients and internally between technical and non-technical workers to transform requirements into real results Delegate work across teams, and coach and monitor project team members to plan, design and improve complex business processes and modifications Streamline workflows across clients and technical personnel to determine, document and oversee carrying out system requirements Support quality control as you approve and validate test results to verify that all requirements have been met What we're looking for Nine (9) or more years of experience as a Business Analyst, Requirements Lead, Requirements Validation (RV) Lead, or similar role, including at least three (3) years supporting Medicaid, Medicare, Health and Human Services (HHS), or other government healthcare programs. Demonstrated experience leading requirements elicitation, analysis, documentation, validation, and stakeholder review activities throughout the project lifecycle. Expertise in gathering, analyzing, documenting, validating, and tracing business and system requirements throughout the full project lifecycle. Strong experience supporting implementation readiness, stakeholder coordination, testing activities, UAT, defect management, and solution validation to ensure successful project delivery. Advanced analytical, problem-solving, and communication skills with the ability to translate complex technical concepts into clear business requirements and drive stakeholder alignment. Proficiency with requirements management and collaboration tools such as JIRA, Azure DevOps, Visio, SharePoint, SQL, and advanced Excel in Agile, Waterfall, or hybrid environments. What you should expect in this role Fully remote options from Contiguous US locations only. Video cameras must be used during all interviews, as well as during the initial week of orientation. The deadline to submit applications for this posting is Ocotber 30, 2026 Validation Traceability Matrix The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times-connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille , Words With Friends , Zynga Poker , Game of Thrones Slots Casino , Wizard of Oz Slots , Hit it Rich! Slots , Wonka Slots , Top Eleven , Toon Blast , Empires & Puzzles , Merge Dragons! , CSR Racing , Harry Potter: Puzzles & Spells , Match Factory , and Color Block Jam -plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation-and where you can take your career to the next level. Join us and be part of the play! Zynga's mission is to connect the world through games. Its vision was that gaming would become a mass market activity, and "play" would be an important verb in our daily lives. As a part of this vision, Zynga Analytics partners with studios to release and grow multiple games, while also owning the analytics stack and central tools. Zynga's Data Science and Analytics team uses our unique and expansive data to model and predict user behavior, making our games more personalized and more fun to play! We continually strive to better understand our players! Here's where you would come in: The Player Success Org (PSO), tasked with improving player engagement and managing a healthy relationship with our most valued players, is a critical function to the day-to-day operations of Zynga. You'd be expected to work with key stakeholders within the PSO to identify critical data dependencies, and devise solutions for them in the form of efficient data modeling, succinct reporting, timely investigations, and proactive insights. Based on the problem at hand, you'd be expected to collaborate with Game and Central Analytics as per requirement to ensure complete horizontal alignment as well as standardized practices. Be innovative, be creative, use every bit of that key commodity - data. Millions of people play Zynga games every day, so our data is tremendously rich, and we have a lot of it! What You'll Do: Work with large amounts of data to find opportunities to improve the player experience and present insights on optimal VIP outreach strategies, by finding statistical causation between campaigns, sweepstakes, outreach programs across various regions, demographics, and channels Develop clear narratives from data using visualization tools that capture VIP engagement & health, player support, and campaign stats. Extend support to the Player Support team to identify improvement opportunities in customer satisfaction, while optimizing for internal costs. Collaborate with game analysts and product managers to better quantify the impact of PSO's campaigns on overall game performance and find opportunities to improve VIP engagement by leveraging in-game and external synergy Provide adhoc support to account managers and senior stakeholders in measuring the effectiveness of off-beat campaigns, joint collaborations, and sweepstakes What You Bring: Fluent in SQL; Intermediate experience with programming in Python Adept in at least one visualization tool such as Tableau Experience in CRM or sales analytics is helpful Demonstrated experience with some or all of the following: data mining, optimization, experimental design, computational analytics, and reporting Ability to work effectively in a fast-paced environment with changing priorities Strong written and oral communication skills 2+ years of work experience in data analytics or data science roles BS in Computer Science, Math, Statistics, Economics, or other quantitative field; Masters, MBA or PhD preferred. What We Offer You : Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site The pay range for this position in Illinois at the start of employment is expected to be between $77,100 and $114,120 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company's discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses. The use of Artificial Intelligence is not being used to screen candidates. The position is for an existing vacancy. Please note that Zynga is unable to provide visa sponsorship or assistance for this position. All candidates must be legally authorized to work in the United States without requiring current or future employer sponsorship. We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic - not an individual's race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law. As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at to request any accommodations or for support related to your application for an open position. Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage. Zynga's in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a gram.gs email domain).

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times-connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille , Words With Friends , Zynga Poker , Game of Thrones Slots Casino , Wizard of Oz Slots , Hit it Rich! Slots , Wonka Slots , Top Eleven , Toon Blast , Empires & Puzzles , Merge Dragons! , CSR Racing , Harry Potter: Puzzles & Spells , Match Factory , and Color Block Jam -plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation-and where you can take your career to the next level. Join us and be part of the play! Zynga's mission is to connect the world through games. Its vision was that gaming would become a mass market activity, and "play" would be an important verb in our daily lives. As a part of this vision, Zynga Analytics partners with studios to release and grow multiple games, while also owning the analytics stack and central tools. Zynga's Data Science and Analytics team uses our unique and expansive data to model and predict user behavior, making our games more personalized and more fun to play! We continually strive to better understand our players! Here's where you would come in: The Player Success Org (PSO), tasked with improving player engagement and managing a healthy relationship with our most valued players, is a critical function to the day-to-day operations of Zynga. You'd be expected to work with key stakeholders within the PSO to identify critical data dependencies, and devise solutions for them in the form of efficient data modeling, succinct reporting, timely investigations, and proactive insights. Based on the problem at hand, you'd be expected to collaborate with Game and Central Analytics as per requirement to ensure complete horizontal alignment as well as standardized practices. Be innovative, be creative, use every bit of that key commodity - data. Millions of people play Zynga games every day, so our data is tremendously rich, and we have a lot of it! What You'll Do: Work with large amounts of data to find opportunities to improve the player experience and present insights on optimal VIP outreach strategies, by finding statistical causation between campaigns, sweepstakes, outreach programs across various regions, demographics, and channels Develop clear narratives from data using visualization tools that capture VIP engagement & health, player support, and campaign stats. Extend support to the Player Support team to identify improvement opportunities in customer satisfaction, while optimizing for internal costs. Collaborate with game analysts and product managers to better quantify the impact of PSO's campaigns on overall game performance and find opportunities to improve VIP engagement by leveraging in-game and external synergy Provide adhoc support to account managers and senior stakeholders in measuring the effectiveness of off-beat campaigns, joint collaborations, and sweepstakes What You Bring: Fluent in SQL; Intermediate experience with programming in Python Adept in at least one visualization tool such as Tableau Experience in CRM or sales analytics is helpful Demonstrated experience with some or all of the following: data mining, optimization, experimental design, computational analytics, and reporting Ability to work effectively in a fast-paced environment with changing priorities Strong written and oral communication skills 2+ years of work experience in data analytics or data science roles BS in Computer Science, Math, Statistics, Economics, or other quantitative field; Masters, MBA or PhD preferred. What We Offer You : Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site The pay range for this position in Illinois at the start of employment is expected to be between $77,100 and $114,120 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company's discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses. The use of Artificial Intelligence is not being used to screen candidates. The position is for an existing vacancy. Please note that Zynga is unable to provide visa sponsorship or assistance for this position. All candidates must be legally authorized to work in the United States without requiring current or future employer sponsorship. We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic - not an individual's race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law. As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at to request any accommodations or for support related to your application for an open position. Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage. Zynga's in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a gram.gs email domain).

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: You will join the Guest and Host Data Science organization, which powers products and data-driven decisions over Airbnb's marketplace of Guest and Hosts. You will join a collaborative team of data scientists, analysts, engineers, product managers and designers who build, launch and iterate on our product roadmap to drive growth and deeper sophistication through experimentation, modeling, foundational tools and insights. Our work is core to ensuring that Airbnb's strategy roadmap stays highly relevant for our users while supporting the long-term health of our marketplace. We work directly with decision makers in engineering and product to develop data-driven frameworks, technical solutions, evaluate product changes and guide the company through rigorous measurement and modeling. The Difference You Will Make: Under this general application, you will be considered for applications over several tracks. Growth Product Data Science Partner directly on growth initiatives to build, ship, measure incrementality of bookings/attach rate/revenue, and optimize 0-to-1 customer-facing features Thought partnership with Product to define strategy, sequence iteration, scale impact via science frameworks and as the go-to tech lead around data, experimentation, and domain understanding Build observational causal inference models to deeply understand guest intent, identify underlying mechanisms, and build data products to measure impact, and inform feature objectives and tradeoffs Champion AI-enabled Product Understanding, to scale data-driven frameworks, robust measurement, and compelling storytelling of data learnings to guide recommendations and roadmaps with senior leaders Pricing Data Science Develop a pricing guidance system for hosts as well as experimental and observational methods to measure the impact of pricing feature launches. Collaborate with product and cross-functional teams to pioneer pricing strategies and translate advanced modeling into actionable recommendations Develop foundational models and experimental approaches that balance supply and demand in the marketplace, leveraging empirical methods to assess and iterate on pricing feature impact Craft compelling data narratives to surface actionable insights, empower data-driven decision making and influence the future direction of Airbnb's pricing ecosystem Marketplace Optimization and Ranking Develop models and analytic frameworks that improve listing ranking and recommendation. This includes incorporating marketplace dynamics such as listing availability, supply quality, and long-term ecosystem health into ranking decisions. Partner closely with Machine Learning Engineers and Product to launch high-impact search improvements. Design experiments and evaluation frameworks to understand the impact of search and AI-driven product improvements. Build scalable data products and modeling pipelines that power ranking features, query understanding, and personalization. Your work will help enable the next generation of AI-powered search experiences at Airbnb Connect marketplace thinking, modeling, and experimentation across teams and set the technical direction for modeling and experimentation in search, ranking and personalization. The ideal candidate will be curious, optimistic, and relentless at leading innovation in using AI tools to scale experimentation and data-driven decisions, development of domain-relevant input metrics, and continuous understanding of tradeoffs and end-to-end guest product journeys. You will hold a high bar for customer experience and a strong desire to accurately understand user behavior and drive business growth over both Homes and non-Homes verticals. Your expertise: Causal inference expertise. Experience with machine learning techniques in a marketplace product setting 9+ years of relevant industry experience and a Master's degree or PhD in a quantitative field Strong coding skills in SQL and either Python or R. Comfort with building proof-of-concept prototypes. Passionate about AI and possessing a learner's attitude. Proven ability to be driven and succeed in collaborative environments with cross-functional stakeholders and also in independent work settings. Ability to autonomously set a roadmap for business impact. Proven ability to communicate clearly and effectively to audiences of varying technical levels Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity: Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $200,000-$242,000 USD Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at and our recruiters correspond only email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.