Job Description Job Description i360technologies, Inc. is seeking an experienced Senior Federal Budget Formulation & Forecasting Consultant to lead the functional design of budget formulation, planning, and forecasting solutions on Oracle Cloud EPM, in support of an upcoming federal financial systems modernization initiative. This is a functional leadership role, not a backend build role. The consultant must have personally performed federal budget formulation, planning, and forecasting work in a prior role - building budget submissions, running planning cycles, developing forecasts - and brings that firsthand functional expertise to lead solution design on Oracle Cloud EPM Planning. The consultant directs how the system should work based on real budgeting and forecasting experience; day-to-day technical configuration and build work is carried out by supporting Oracle Cloud EPM SMEs under this consultant's direction. This position is intended for an experienced budget formulation and forecasting practitioner with strong Oracle Cloud EPM fluency - not a general financial analyst, and not a pure systems implementer. What You Will Do Serve as the functional lead for budget formulation, planning, and forecasting - defining how budget cycles, submissions, and forecasts should work based on firsthand experience doing this work. Lead requirements-gathering sessions with budget officers, financial managers, program managers, and executives, translating real budgeting and forecasting practice into system requirements. Direct and validate Oracle Cloud EPM Planning application design - dimensions, forms, workflow, scenario modeling - to ensure it reflects how budget formulation and forecasting actually work functionally. Own the functional design of annual and multi-year budget formulation cycles: initial budget requests, program submissions, baseline estimates, spend plans, workforce and compensation projections, capital and investment planning, scenario modeling, and budget reviews/approvals. Direct the Senior Oracle Cloud EPM Functional Consultant and Technical/Integration Consultant on configuration and build, ensuring the finished system matches functional intent. Guide development of calculation logic (Calculation Manager, Essbase, Groovy) by specifying the functional forecasting and budgeting logic it needs to implement. Lead functional validation of integrations between Oracle Cloud EPM Planning and Oracle Federal Financials, EBS, Fusion Cloud ERP, and other federal shared-service systems. Lead evaluation of legacy budget formulation processes (Hyperion Planning, PBCS, EPBCS, or spreadsheet-based) and define the functional target-state process for migration, in coordination with the Solution Architect. Own functional design documentation and lead functional/UAT testing to confirm the system supports real-world budget formulation and forecasting workflows. Lead training and knowledge-transfer sessions for agency budget and finance users, grounded in practitioner-level understanding of their work. Serve as the senior functional point of contact for the client; mentor the Functional Consultant on the budgeting/forecasting side of the solution. Required Qualifications Bachelor's degree in accounting, finance, business administration, public administration, or a related field. Relevant professional experience may be considered in place of a degree. At least 5 years personally performing federal budget formulation, planning, or forecasting work - e.g., as a budget analyst, financial planning lead, or program budget officer - not solely as a systems consultant. At least 5 years of experience working with Oracle Cloud EPM Planning or Oracle Hyperion Planning, including experience directing or leading solution design (hands-on configuration may be performed by supporting team members). Deep, practitioner-level understanding of budget formulation, financial planning, forecasting, funds management, and budget-to-actual analysis - gained from having done the work, not only studied or configured around it. Strong working knowledge of Oracle Calculation Manager, Essbase calculations, and Groovy business rules sufficient to direct and validate their design, even if not personally writing all of the code. Working knowledge of Oracle Smart View and standard EPM reporting capabilities. Demonstrated experience leading requirements-gathering and translating real budgeting and forecasting practice into functional and technical designs. Strong verbal and written communication skills, including experience presenting to federal executives and budget stakeholders. Ability to meet federal client suitability, citizenship, residency, and background-investigation requirements applicable to the assigned project. Preferred Experience Experience leading an Oracle Cloud EPM Planning implementation for a federal government agency. Detailed knowledge of federal budget formulation and execution processes. Familiarity with OMB Circular A-11 and federal budget submission requirements. Experience with federal appropriations, apportionments, allotments, operating plans, spend plans, and multi-year funding. Experience integrating Oracle Cloud EPM Planning with Oracle Federal Financials, EBS, or Fusion Cloud ERP. Oracle Cloud EPM certification. PMP, CPA, or Certified Government Financial Manager certification. Active federal Public Trust or security clearance. Security & Eligibility Requirements Ability to obtain and maintain the federal government suitability or security clearance required for the assigned project S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits Referral Bonus (401k) Matching Holidays - Eleven Technology Reimbursement Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (0-3 years - 15 Days PTO 3+ years 20 Days) 80% Employer Paid Health Care Plan (Medical, Dental & Vision) Benefit eligibility and coverage are subject to applicable plan terms and company policies. Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.
09/28/2026
Full time
Job Description Job Description i360technologies, Inc. is seeking an experienced Senior Federal Budget Formulation & Forecasting Consultant to lead the functional design of budget formulation, planning, and forecasting solutions on Oracle Cloud EPM, in support of an upcoming federal financial systems modernization initiative. This is a functional leadership role, not a backend build role. The consultant must have personally performed federal budget formulation, planning, and forecasting work in a prior role - building budget submissions, running planning cycles, developing forecasts - and brings that firsthand functional expertise to lead solution design on Oracle Cloud EPM Planning. The consultant directs how the system should work based on real budgeting and forecasting experience; day-to-day technical configuration and build work is carried out by supporting Oracle Cloud EPM SMEs under this consultant's direction. This position is intended for an experienced budget formulation and forecasting practitioner with strong Oracle Cloud EPM fluency - not a general financial analyst, and not a pure systems implementer. What You Will Do Serve as the functional lead for budget formulation, planning, and forecasting - defining how budget cycles, submissions, and forecasts should work based on firsthand experience doing this work. Lead requirements-gathering sessions with budget officers, financial managers, program managers, and executives, translating real budgeting and forecasting practice into system requirements. Direct and validate Oracle Cloud EPM Planning application design - dimensions, forms, workflow, scenario modeling - to ensure it reflects how budget formulation and forecasting actually work functionally. Own the functional design of annual and multi-year budget formulation cycles: initial budget requests, program submissions, baseline estimates, spend plans, workforce and compensation projections, capital and investment planning, scenario modeling, and budget reviews/approvals. Direct the Senior Oracle Cloud EPM Functional Consultant and Technical/Integration Consultant on configuration and build, ensuring the finished system matches functional intent. Guide development of calculation logic (Calculation Manager, Essbase, Groovy) by specifying the functional forecasting and budgeting logic it needs to implement. Lead functional validation of integrations between Oracle Cloud EPM Planning and Oracle Federal Financials, EBS, Fusion Cloud ERP, and other federal shared-service systems. Lead evaluation of legacy budget formulation processes (Hyperion Planning, PBCS, EPBCS, or spreadsheet-based) and define the functional target-state process for migration, in coordination with the Solution Architect. Own functional design documentation and lead functional/UAT testing to confirm the system supports real-world budget formulation and forecasting workflows. Lead training and knowledge-transfer sessions for agency budget and finance users, grounded in practitioner-level understanding of their work. Serve as the senior functional point of contact for the client; mentor the Functional Consultant on the budgeting/forecasting side of the solution. Required Qualifications Bachelor's degree in accounting, finance, business administration, public administration, or a related field. Relevant professional experience may be considered in place of a degree. At least 5 years personally performing federal budget formulation, planning, or forecasting work - e.g., as a budget analyst, financial planning lead, or program budget officer - not solely as a systems consultant. At least 5 years of experience working with Oracle Cloud EPM Planning or Oracle Hyperion Planning, including experience directing or leading solution design (hands-on configuration may be performed by supporting team members). Deep, practitioner-level understanding of budget formulation, financial planning, forecasting, funds management, and budget-to-actual analysis - gained from having done the work, not only studied or configured around it. Strong working knowledge of Oracle Calculation Manager, Essbase calculations, and Groovy business rules sufficient to direct and validate their design, even if not personally writing all of the code. Working knowledge of Oracle Smart View and standard EPM reporting capabilities. Demonstrated experience leading requirements-gathering and translating real budgeting and forecasting practice into functional and technical designs. Strong verbal and written communication skills, including experience presenting to federal executives and budget stakeholders. Ability to meet federal client suitability, citizenship, residency, and background-investigation requirements applicable to the assigned project. Preferred Experience Experience leading an Oracle Cloud EPM Planning implementation for a federal government agency. Detailed knowledge of federal budget formulation and execution processes. Familiarity with OMB Circular A-11 and federal budget submission requirements. Experience with federal appropriations, apportionments, allotments, operating plans, spend plans, and multi-year funding. Experience integrating Oracle Cloud EPM Planning with Oracle Federal Financials, EBS, or Fusion Cloud ERP. Oracle Cloud EPM certification. PMP, CPA, or Certified Government Financial Manager certification. Active federal Public Trust or security clearance. Security & Eligibility Requirements Ability to obtain and maintain the federal government suitability or security clearance required for the assigned project S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits Referral Bonus (401k) Matching Holidays - Eleven Technology Reimbursement Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (0-3 years - 15 Days PTO 3+ years 20 Days) 80% Employer Paid Health Care Plan (Medical, Dental & Vision) Benefit eligibility and coverage are subject to applicable plan terms and company policies. Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.
Job Description Job Description i360technologies, Inc. is seeking an experienced Senior Federal Budget Formulation & Forecasting Consultant to lead the functional design of budget formulation, planning, and forecasting solutions on Oracle Cloud EPM, in support of an upcoming federal financial systems modernization initiative. This is a functional leadership role, not a backend build role. The consultant must have personally performed federal budget formulation, planning, and forecasting work in a prior role - building budget submissions, running planning cycles, developing forecasts - and brings that firsthand functional expertise to lead solution design on Oracle Cloud EPM Planning. The consultant directs how the system should work based on real budgeting and forecasting experience; day-to-day technical configuration and build work is carried out by supporting Oracle Cloud EPM SMEs under this consultant's direction. This position is intended for an experienced budget formulation and forecasting practitioner with strong Oracle Cloud EPM fluency - not a general financial analyst, and not a pure systems implementer. What You Will Do Serve as the functional lead for budget formulation, planning, and forecasting - defining how budget cycles, submissions, and forecasts should work based on firsthand experience doing this work. Lead requirements-gathering sessions with budget officers, financial managers, program managers, and executives, translating real budgeting and forecasting practice into system requirements. Direct and validate Oracle Cloud EPM Planning application design - dimensions, forms, workflow, scenario modeling - to ensure it reflects how budget formulation and forecasting actually work functionally. Own the functional design of annual and multi-year budget formulation cycles: initial budget requests, program submissions, baseline estimates, spend plans, workforce and compensation projections, capital and investment planning, scenario modeling, and budget reviews/approvals. Direct the Senior Oracle Cloud EPM Functional Consultant and Technical/Integration Consultant on configuration and build, ensuring the finished system matches functional intent. Guide development of calculation logic (Calculation Manager, Essbase, Groovy) by specifying the functional forecasting and budgeting logic it needs to implement. Lead functional validation of integrations between Oracle Cloud EPM Planning and Oracle Federal Financials, EBS, Fusion Cloud ERP, and other federal shared-service systems. Lead evaluation of legacy budget formulation processes (Hyperion Planning, PBCS, EPBCS, or spreadsheet-based) and define the functional target-state process for migration, in coordination with the Solution Architect. Own functional design documentation and lead functional/UAT testing to confirm the system supports real-world budget formulation and forecasting workflows. Lead training and knowledge-transfer sessions for agency budget and finance users, grounded in practitioner-level understanding of their work. Serve as the senior functional point of contact for the client; mentor the Functional Consultant on the budgeting/forecasting side of the solution. Required Qualifications Bachelor's degree in accounting, finance, business administration, public administration, or a related field. Relevant professional experience may be considered in place of a degree. At least 5 years personally performing federal budget formulation, planning, or forecasting work - e.g., as a budget analyst, financial planning lead, or program budget officer - not solely as a systems consultant. At least 5 years of experience working with Oracle Cloud EPM Planning or Oracle Hyperion Planning, including experience directing or leading solution design (hands-on configuration may be performed by supporting team members). Deep, practitioner-level understanding of budget formulation, financial planning, forecasting, funds management, and budget-to-actual analysis - gained from having done the work, not only studied or configured around it. Strong working knowledge of Oracle Calculation Manager, Essbase calculations, and Groovy business rules sufficient to direct and validate their design, even if not personally writing all of the code. Working knowledge of Oracle Smart View and standard EPM reporting capabilities. Demonstrated experience leading requirements-gathering and translating real budgeting and forecasting practice into functional and technical designs. Strong verbal and written communication skills, including experience presenting to federal executives and budget stakeholders. Ability to meet federal client suitability, citizenship, residency, and background-investigation requirements applicable to the assigned project. Preferred Experience Experience leading an Oracle Cloud EPM Planning implementation for a federal government agency. Detailed knowledge of federal budget formulation and execution processes. Familiarity with OMB Circular A-11 and federal budget submission requirements. Experience with federal appropriations, apportionments, allotments, operating plans, spend plans, and multi-year funding. Experience integrating Oracle Cloud EPM Planning with Oracle Federal Financials, EBS, or Fusion Cloud ERP. Oracle Cloud EPM certification. PMP, CPA, or Certified Government Financial Manager certification. Active federal Public Trust or security clearance. Security & Eligibility Requirements Ability to obtain and maintain the federal government suitability or security clearance required for the assigned project S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits Referral Bonus (401k) Matching Holidays - Eleven Technology Reimbursement Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (0-3 years - 15 Days PTO 3+ years 20 Days) 80% Employer Paid Health Care Plan (Medical, Dental & Vision) Benefit eligibility and coverage are subject to applicable plan terms and company policies. Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.
09/28/2026
Full time
Job Description Job Description i360technologies, Inc. is seeking an experienced Senior Federal Budget Formulation & Forecasting Consultant to lead the functional design of budget formulation, planning, and forecasting solutions on Oracle Cloud EPM, in support of an upcoming federal financial systems modernization initiative. This is a functional leadership role, not a backend build role. The consultant must have personally performed federal budget formulation, planning, and forecasting work in a prior role - building budget submissions, running planning cycles, developing forecasts - and brings that firsthand functional expertise to lead solution design on Oracle Cloud EPM Planning. The consultant directs how the system should work based on real budgeting and forecasting experience; day-to-day technical configuration and build work is carried out by supporting Oracle Cloud EPM SMEs under this consultant's direction. This position is intended for an experienced budget formulation and forecasting practitioner with strong Oracle Cloud EPM fluency - not a general financial analyst, and not a pure systems implementer. What You Will Do Serve as the functional lead for budget formulation, planning, and forecasting - defining how budget cycles, submissions, and forecasts should work based on firsthand experience doing this work. Lead requirements-gathering sessions with budget officers, financial managers, program managers, and executives, translating real budgeting and forecasting practice into system requirements. Direct and validate Oracle Cloud EPM Planning application design - dimensions, forms, workflow, scenario modeling - to ensure it reflects how budget formulation and forecasting actually work functionally. Own the functional design of annual and multi-year budget formulation cycles: initial budget requests, program submissions, baseline estimates, spend plans, workforce and compensation projections, capital and investment planning, scenario modeling, and budget reviews/approvals. Direct the Senior Oracle Cloud EPM Functional Consultant and Technical/Integration Consultant on configuration and build, ensuring the finished system matches functional intent. Guide development of calculation logic (Calculation Manager, Essbase, Groovy) by specifying the functional forecasting and budgeting logic it needs to implement. Lead functional validation of integrations between Oracle Cloud EPM Planning and Oracle Federal Financials, EBS, Fusion Cloud ERP, and other federal shared-service systems. Lead evaluation of legacy budget formulation processes (Hyperion Planning, PBCS, EPBCS, or spreadsheet-based) and define the functional target-state process for migration, in coordination with the Solution Architect. Own functional design documentation and lead functional/UAT testing to confirm the system supports real-world budget formulation and forecasting workflows. Lead training and knowledge-transfer sessions for agency budget and finance users, grounded in practitioner-level understanding of their work. Serve as the senior functional point of contact for the client; mentor the Functional Consultant on the budgeting/forecasting side of the solution. Required Qualifications Bachelor's degree in accounting, finance, business administration, public administration, or a related field. Relevant professional experience may be considered in place of a degree. At least 5 years personally performing federal budget formulation, planning, or forecasting work - e.g., as a budget analyst, financial planning lead, or program budget officer - not solely as a systems consultant. At least 5 years of experience working with Oracle Cloud EPM Planning or Oracle Hyperion Planning, including experience directing or leading solution design (hands-on configuration may be performed by supporting team members). Deep, practitioner-level understanding of budget formulation, financial planning, forecasting, funds management, and budget-to-actual analysis - gained from having done the work, not only studied or configured around it. Strong working knowledge of Oracle Calculation Manager, Essbase calculations, and Groovy business rules sufficient to direct and validate their design, even if not personally writing all of the code. Working knowledge of Oracle Smart View and standard EPM reporting capabilities. Demonstrated experience leading requirements-gathering and translating real budgeting and forecasting practice into functional and technical designs. Strong verbal and written communication skills, including experience presenting to federal executives and budget stakeholders. Ability to meet federal client suitability, citizenship, residency, and background-investigation requirements applicable to the assigned project. Preferred Experience Experience leading an Oracle Cloud EPM Planning implementation for a federal government agency. Detailed knowledge of federal budget formulation and execution processes. Familiarity with OMB Circular A-11 and federal budget submission requirements. Experience with federal appropriations, apportionments, allotments, operating plans, spend plans, and multi-year funding. Experience integrating Oracle Cloud EPM Planning with Oracle Federal Financials, EBS, or Fusion Cloud ERP. Oracle Cloud EPM certification. PMP, CPA, or Certified Government Financial Manager certification. Active federal Public Trust or security clearance. Security & Eligibility Requirements Ability to obtain and maintain the federal government suitability or security clearance required for the assigned project S. Citizenship or Permanent Residency required (no visa sponsorship available) Benefits Referral Bonus (401k) Matching Holidays - Eleven Technology Reimbursement Short-Term & Long-Term Disability Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (0-3 years - 15 Days PTO 3+ years 20 Days) 80% Employer Paid Health Care Plan (Medical, Dental & Vision) Benefit eligibility and coverage are subject to applicable plan terms and company policies. Equal Opportunity Employer Minority/Female/Veteran/Disability All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group. Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.
Job Description Job Description Internal Title: Consultant, Support Location: Charlotte, NC Type: Full-Time, Salaried - Exempt Working Hours: 9:00am-5:30pm (for a 6 month training period, after which, employee will be added to a rotating schedule with one late shift per week (12:30pm-9:00pm) Salary: $75,000 and up, DOE About the Company Founded in 2011, 33Floors is the world's largest software consultancy dedicated exclusively to the Yardi platform. Trusted by leading real estate firms worldwide, our team operates across more than 30 countries, helping clients solve complex challenges and unlock the full value of their Yardi systems. At 33Floors, you'll join a global team of over 65 specialists delivering expertise in Yardi implementation, support, development, and data services. You'll take ownership of complex projects, lead clients through transformative solutions, mentor the next generation of Yardi experts, and deliver measurable impact for the most recognized names in real estate. Join 33Floors and become part of an international business that values collaboration, innovation, and professional development in a supportive and dynamic environment. To learn more about 33Floors, please visit . About the Role We are looking for a Yardi Support Specialist / Systems Administrator to support commercial real estate clients using Yardi Voyager and related Yardi products. This is not a leasing, property manager, or front-desk user support role. The right person has hands-on experience troubleshooting Yardi issues, supporting users, testing changes, helping with configuration, documenting fixes, and working across operations, accounting, property management, and technical teams. This is a great opportunity for someone who understands how real estate teams use Yardi and wants to grow deeper into system administration, advanced support, and client-facing consulting. You may be a Yardi administrator, business systems analyst, implementation specialist, support analyst, property accounting systems specialist, or an experienced property management professional who has become the "go-to" systems person on your team. You will help clients resolve complex Yardi questions, improve business processes, support system configuration, assist with testing and upgrades, and escalate or coordinate more technical issues when needed. You do not need to be a developer, but you should be comfortable working with technical teams, asking good questions, researching unfamiliar issues, and translating business needs into clear system requirements. Responsibilities Serve as a subject matter expert and client-facing support resource for Yardi Voyager, Yardi Elevate, CommercialCafe, and related integrated applications such as Procore, Argus, and VTS Troubleshoot and resolve complex functional and technical issues across Yardi modules, workflows, security, reporting, integrations, and client environments Manage advanced support requests through the ticketing system, including root-cause analysis, documentation of findings, timely resolution, and clear client communication Perform Yardi system administration and configuration tasks, including user setup, security roles, permissions, workflows, module configuration, and governance alignment Work with client stakeholders across accounting, property management, asset management, operations, and IT to understand business needs and translate them into clear requirements for configuration, reporting, integrations, or development work Support Yardi upgrades, plugin updates, testing cycles, data validation, regression testing, and related change-management activities Guide clients on Yardi best practices, system optimization, process improvements, and ways to reduce recurring support issues Coordinate with internal teams, Yardi support, vendors, and third-party partners to escalate complex issues, communicate risks, and drive resolution Maintain documentation, including standard fixes, support procedures, client-specific processes, and knowledge base articles Provide status updates, risks, and recommendations to project management, senior management, and clients as needed Qualifications Qualified candidates will have experience in one or more of these backgrounds: Yardi Voyager system administration Yardi support, help desk, tier 2/tier 3 support, or application support Commercial real estate systems or property accounting systems Yardi implementation, onboarding, testing, or upgrade support Business analyst or systems analyst work in a real estate environment Property management or accounting operations experience combined with hands-on Yardi troubleshooting or systems ownership Required Qualifications Hands-on experience with Yardi Voyager in a business, support, administrative, implementation, or systems role Ability to troubleshoot Yardi issues beyond basic front-end user questions. Understanding of real estate operations, commercial property management, accounting workflows, or related business processes Experience supporting end users, documenting issues, and communicating solutions clearly Ability to manage multiple support requests and priorities in a client-facing environment Strong analytical and problem-solving skills with the ability to diagnose issues, evaluate options, and make sound recommendations in a fast-paced environment Must demonstrate a genuine enthusiasm for learning and professional growth. A strong desire and commitment to continuous learning are essential to this role Flexibility to work outside standard business hours, including occasional evening shifts (e.g., 9 PM EST), as needed Preferred Experience Experience in property onboarding or implementations Experience with Voyager 8 is preferred but not required Demonstrated ability to lead, mentor, and support junior staff, fostering a highly effective and productive team environment Experience with 3rd party integrations (ex. Argus, VTS, etc.) In addition to the technical skills and experience listed above, the ideal candidate for this position would be a self-motivated individual who demonstrates attention to detail, a passion for problem-solving and customer service, and is comfortable working in ambiguous situations and independently researching and resolving unfamiliar system issues. Must enjoy working in a high-volume, client-facing support environment. Why Join 33Floors Work with a team focused entirely on Yardi Build deeper expertise across Yardi products, modules, clients, and real estate business models Join a global team supporting clients across multiple markets Grow from support into advanced consulting, implementation, systems administration, data, reporting, or project work Work in an environment that values documentation, problem-solving, continuous learning, and client service Compensation We offer a competitive compensation package, based on experience. Benefits include PTO, paid holidays, sick time, medical/dental/vision coverage, life and disability insurance options, and 401(k) with a 3% Safe Harbor employer contribution.
09/26/2026
Full time
Job Description Job Description Internal Title: Consultant, Support Location: Charlotte, NC Type: Full-Time, Salaried - Exempt Working Hours: 9:00am-5:30pm (for a 6 month training period, after which, employee will be added to a rotating schedule with one late shift per week (12:30pm-9:00pm) Salary: $75,000 and up, DOE About the Company Founded in 2011, 33Floors is the world's largest software consultancy dedicated exclusively to the Yardi platform. Trusted by leading real estate firms worldwide, our team operates across more than 30 countries, helping clients solve complex challenges and unlock the full value of their Yardi systems. At 33Floors, you'll join a global team of over 65 specialists delivering expertise in Yardi implementation, support, development, and data services. You'll take ownership of complex projects, lead clients through transformative solutions, mentor the next generation of Yardi experts, and deliver measurable impact for the most recognized names in real estate. Join 33Floors and become part of an international business that values collaboration, innovation, and professional development in a supportive and dynamic environment. To learn more about 33Floors, please visit . About the Role We are looking for a Yardi Support Specialist / Systems Administrator to support commercial real estate clients using Yardi Voyager and related Yardi products. This is not a leasing, property manager, or front-desk user support role. The right person has hands-on experience troubleshooting Yardi issues, supporting users, testing changes, helping with configuration, documenting fixes, and working across operations, accounting, property management, and technical teams. This is a great opportunity for someone who understands how real estate teams use Yardi and wants to grow deeper into system administration, advanced support, and client-facing consulting. You may be a Yardi administrator, business systems analyst, implementation specialist, support analyst, property accounting systems specialist, or an experienced property management professional who has become the "go-to" systems person on your team. You will help clients resolve complex Yardi questions, improve business processes, support system configuration, assist with testing and upgrades, and escalate or coordinate more technical issues when needed. You do not need to be a developer, but you should be comfortable working with technical teams, asking good questions, researching unfamiliar issues, and translating business needs into clear system requirements. Responsibilities Serve as a subject matter expert and client-facing support resource for Yardi Voyager, Yardi Elevate, CommercialCafe, and related integrated applications such as Procore, Argus, and VTS Troubleshoot and resolve complex functional and technical issues across Yardi modules, workflows, security, reporting, integrations, and client environments Manage advanced support requests through the ticketing system, including root-cause analysis, documentation of findings, timely resolution, and clear client communication Perform Yardi system administration and configuration tasks, including user setup, security roles, permissions, workflows, module configuration, and governance alignment Work with client stakeholders across accounting, property management, asset management, operations, and IT to understand business needs and translate them into clear requirements for configuration, reporting, integrations, or development work Support Yardi upgrades, plugin updates, testing cycles, data validation, regression testing, and related change-management activities Guide clients on Yardi best practices, system optimization, process improvements, and ways to reduce recurring support issues Coordinate with internal teams, Yardi support, vendors, and third-party partners to escalate complex issues, communicate risks, and drive resolution Maintain documentation, including standard fixes, support procedures, client-specific processes, and knowledge base articles Provide status updates, risks, and recommendations to project management, senior management, and clients as needed Qualifications Qualified candidates will have experience in one or more of these backgrounds: Yardi Voyager system administration Yardi support, help desk, tier 2/tier 3 support, or application support Commercial real estate systems or property accounting systems Yardi implementation, onboarding, testing, or upgrade support Business analyst or systems analyst work in a real estate environment Property management or accounting operations experience combined with hands-on Yardi troubleshooting or systems ownership Required Qualifications Hands-on experience with Yardi Voyager in a business, support, administrative, implementation, or systems role Ability to troubleshoot Yardi issues beyond basic front-end user questions. Understanding of real estate operations, commercial property management, accounting workflows, or related business processes Experience supporting end users, documenting issues, and communicating solutions clearly Ability to manage multiple support requests and priorities in a client-facing environment Strong analytical and problem-solving skills with the ability to diagnose issues, evaluate options, and make sound recommendations in a fast-paced environment Must demonstrate a genuine enthusiasm for learning and professional growth. A strong desire and commitment to continuous learning are essential to this role Flexibility to work outside standard business hours, including occasional evening shifts (e.g., 9 PM EST), as needed Preferred Experience Experience in property onboarding or implementations Experience with Voyager 8 is preferred but not required Demonstrated ability to lead, mentor, and support junior staff, fostering a highly effective and productive team environment Experience with 3rd party integrations (ex. Argus, VTS, etc.) In addition to the technical skills and experience listed above, the ideal candidate for this position would be a self-motivated individual who demonstrates attention to detail, a passion for problem-solving and customer service, and is comfortable working in ambiguous situations and independently researching and resolving unfamiliar system issues. Must enjoy working in a high-volume, client-facing support environment. Why Join 33Floors Work with a team focused entirely on Yardi Build deeper expertise across Yardi products, modules, clients, and real estate business models Join a global team supporting clients across multiple markets Grow from support into advanced consulting, implementation, systems administration, data, reporting, or project work Work in an environment that values documentation, problem-solving, continuous learning, and client service Compensation We offer a competitive compensation package, based on experience. Benefits include PTO, paid holidays, sick time, medical/dental/vision coverage, life and disability insurance options, and 401(k) with a 3% Safe Harbor employer contribution.
Sonora Quest Laboratories is seeking a Technical Coordinator I to support and optimize IT systems that power our software solutions. In this role, you'll coordinate technical activities, manage tickets, and assist with system configuration, testing, and deployment. You'll collaborate with developers, analysts, and business stakeholders to troubleshoot issues, document processes, and ensure smooth delivery of upgrades and enhancements. This position offers exposure to modern tools, mentoring from senior staff, and opportunities to grow into higher-level technical or leadership roles in a collaborative, innovative culture. Responsibilities Coordinate and track technical tickets and service requests using standard ITSM tools Support software releases, configuration changes, and environment updates Troubleshoot and resolve level 1-2 technical issues or route to appropriate teams Assist with system testing, UAT coordination, and validation of fixes or enhancements Maintain accurate technical and process documentation Monitor system performance indicators and escalate potential issues Collaborate with developers, analysts, and business users to clarify requirements and impacts Follow change management, incident, and problem management procedures Contribute to continuous improvement of support processes and standards Provide clear, timely communication to stakeholders on status and resolutions Required Skills Technical support System administration Ticketing systems (e.g., Jira, Service Now) Software deployment and release coordination Basic SQL and database queries API and integration basics Incident and problem management Technical documentation Test and UAT coordination Change management processes
09/18/2026
Full time
Sonora Quest Laboratories is seeking a Technical Coordinator I to support and optimize IT systems that power our software solutions. In this role, you'll coordinate technical activities, manage tickets, and assist with system configuration, testing, and deployment. You'll collaborate with developers, analysts, and business stakeholders to troubleshoot issues, document processes, and ensure smooth delivery of upgrades and enhancements. This position offers exposure to modern tools, mentoring from senior staff, and opportunities to grow into higher-level technical or leadership roles in a collaborative, innovative culture. Responsibilities Coordinate and track technical tickets and service requests using standard ITSM tools Support software releases, configuration changes, and environment updates Troubleshoot and resolve level 1-2 technical issues or route to appropriate teams Assist with system testing, UAT coordination, and validation of fixes or enhancements Maintain accurate technical and process documentation Monitor system performance indicators and escalate potential issues Collaborate with developers, analysts, and business users to clarify requirements and impacts Follow change management, incident, and problem management procedures Contribute to continuous improvement of support processes and standards Provide clear, timely communication to stakeholders on status and resolutions Required Skills Technical support System administration Ticketing systems (e.g., Jira, Service Now) Software deployment and release coordination Basic SQL and database queries API and integration basics Incident and problem management Technical documentation Test and UAT coordination Change management processes
OhioHealth is seeking an Epic Senior Systems Analyst to join our Information Technology team supporting our statewide healthcare network. In this role, you will lead the analysis, design, configuration, and optimization of Epic applications to enhance clinical and business workflows across our hospitals and ambulatory sites. You will partner closely with clinicians and operational leaders to translate requirements into secure, reliable Epic solutions, manage upgrades and integrations, and provide advanced troubleshooting and on-call support. OhioHealth offers a collaborative, inclusive culture, meaningful community impact, competitive benefits, and ongoing professional growth in a mission-driven healthcare environment. Responsibilities Lead analysis, design, build, and optimization of Epic applications to support clinical and revenue cycle workflows Collaborate with clinicians, IT, and operations to gather requirements and translate them into Epic solutions Configure, test, and validate Epic enhancements, integrations, and upgrades Troubleshoot complex Epic issues, perform root-cause analysis, and implement sustainable fixes Develop documentation, training materials, and provide end-user support and education Ensure data integrity, privacy, and regulatory compliance across Epic systems Participate in on-call rotation and provide advanced production support Drive continuous improvement, standardization, and adoption of Epic best practices Required Skills Epic application configuration (e.g., Epic Care, Ambulatory, Inpatient, or Revenue Cycle modules) Epic reporting tools (Reporting Workbench, Radar, Clarity/Caboodle concepts) Healthcare workflow analysis and process redesign Requirements gathering and technical specifications writing Systems integration (interfaces, HL7/FHIR concepts) SQL or data querying for validation and analysis Testing methodologies and change management in healthcare ITIncident, problem, and release management tools (e.g., Service Now) Regulatory and compliance awareness (HIPAA, security best practices) Project coordination and stakeholder communication
09/17/2026
Full time
OhioHealth is seeking an Epic Senior Systems Analyst to join our Information Technology team supporting our statewide healthcare network. In this role, you will lead the analysis, design, configuration, and optimization of Epic applications to enhance clinical and business workflows across our hospitals and ambulatory sites. You will partner closely with clinicians and operational leaders to translate requirements into secure, reliable Epic solutions, manage upgrades and integrations, and provide advanced troubleshooting and on-call support. OhioHealth offers a collaborative, inclusive culture, meaningful community impact, competitive benefits, and ongoing professional growth in a mission-driven healthcare environment. Responsibilities Lead analysis, design, build, and optimization of Epic applications to support clinical and revenue cycle workflows Collaborate with clinicians, IT, and operations to gather requirements and translate them into Epic solutions Configure, test, and validate Epic enhancements, integrations, and upgrades Troubleshoot complex Epic issues, perform root-cause analysis, and implement sustainable fixes Develop documentation, training materials, and provide end-user support and education Ensure data integrity, privacy, and regulatory compliance across Epic systems Participate in on-call rotation and provide advanced production support Drive continuous improvement, standardization, and adoption of Epic best practices Required Skills Epic application configuration (e.g., Epic Care, Ambulatory, Inpatient, or Revenue Cycle modules) Epic reporting tools (Reporting Workbench, Radar, Clarity/Caboodle concepts) Healthcare workflow analysis and process redesign Requirements gathering and technical specifications writing Systems integration (interfaces, HL7/FHIR concepts) SQL or data querying for validation and analysis Testing methodologies and change management in healthcare ITIncident, problem, and release management tools (e.g., Service Now) Regulatory and compliance awareness (HIPAA, security best practices) Project coordination and stakeholder communication