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Lead Consultant, ServiceNow
Nuvitek Chantilly, Virginia
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/26/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Radiant Logic Engineer - TS/SCI with CI POLY
ENS Solutions, LLC College Park, Maryland
Job Description Job Description As a Systems Engineer supporting the Government, you will be trusted with supporting an enterprise - wide Identity, Credential, and Access Management (ICAM) implementation effort, as well as Identity Access Management (IAM) solutions and systems to facilitate User Life-Cycle Management. In this role, a typical day may include: Installing, configuring, and deploying Radiant Logic: migrate code and data, integration with other systems for automation, etc. Participating in system development to include design, modeling, security, integration, and formal testing of an ICAM solution Installing, integrating, configuring, and deploying Identity Access Management (IAM) solutions and systems to facilitate User Life-Cycle Management Creating, validating, and justifying security solutions and designs consistent with Government customer objectives and best practices Engaging with Government stakeholders to gather project requirements and develop complex solutions towards resolution Providing appropriate access to applications, systems, and data with advanced authentication May coach and provide guidance to less experienced professionals Requirements Expertise in designing, implementing, operating, upgrading, and maintaining Radiant Logic Virtual Directory Service (VDS) including Federated Identity Management (FIM) Experience with Windows servers, databases, application servers, etc. Experience with Active Directory and LDAP Experience with Radiant Logic and/or SailPoint products DoD 8570 Certification IAT-II, including: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Top Secret/SCI Clearance with the ability to obtain a counter-intelligence polygraph 10+ years experience in relevant field Desired Experience with supporting IAM in a Cloud environment, including Azure or AWS Experience with ServiceNow Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran-owned, highly regarded IT consulting and management firm. Since 2014, ENS Solutions has been a trusted partner for the Department of Defense (DoD) and Intelligence Community (IC), providing innovative solutions in the core competency areas of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, Systems Engineering, Program/Project Management and IT support. Our mission is to provide solutions and services that yield enduring results in support of the United States. ENS Solutions has been able to maintain a standard of excellence in our relationships while delivering scalable and collaborative infrastructure to our clients, as well as a culture of growth, balance and value for our employees. Why ENS? Free Health, Dental and Vision insurance coverage 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Flexible work schedules Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
09/26/2026
Full time
Job Description Job Description As a Systems Engineer supporting the Government, you will be trusted with supporting an enterprise - wide Identity, Credential, and Access Management (ICAM) implementation effort, as well as Identity Access Management (IAM) solutions and systems to facilitate User Life-Cycle Management. In this role, a typical day may include: Installing, configuring, and deploying Radiant Logic: migrate code and data, integration with other systems for automation, etc. Participating in system development to include design, modeling, security, integration, and formal testing of an ICAM solution Installing, integrating, configuring, and deploying Identity Access Management (IAM) solutions and systems to facilitate User Life-Cycle Management Creating, validating, and justifying security solutions and designs consistent with Government customer objectives and best practices Engaging with Government stakeholders to gather project requirements and develop complex solutions towards resolution Providing appropriate access to applications, systems, and data with advanced authentication May coach and provide guidance to less experienced professionals Requirements Expertise in designing, implementing, operating, upgrading, and maintaining Radiant Logic Virtual Directory Service (VDS) including Federated Identity Management (FIM) Experience with Windows servers, databases, application servers, etc. Experience with Active Directory and LDAP Experience with Radiant Logic and/or SailPoint products DoD 8570 Certification IAT-II, including: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Top Secret/SCI Clearance with the ability to obtain a counter-intelligence polygraph 10+ years experience in relevant field Desired Experience with supporting IAM in a Cloud environment, including Azure or AWS Experience with ServiceNow Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran-owned, highly regarded IT consulting and management firm. Since 2014, ENS Solutions has been a trusted partner for the Department of Defense (DoD) and Intelligence Community (IC), providing innovative solutions in the core competency areas of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, Systems Engineering, Program/Project Management and IT support. Our mission is to provide solutions and services that yield enduring results in support of the United States. ENS Solutions has been able to maintain a standard of excellence in our relationships while delivering scalable and collaborative infrastructure to our clients, as well as a culture of growth, balance and value for our employees. Why ENS? Free Health, Dental and Vision insurance coverage 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Flexible work schedules Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
Radiant Logic Engineer - TS/SCI with CI POLY
ENS Solutions, LLC Mc Lean, Virginia
Job Description Job Description As a Systems Engineer supporting the Government, you will be trusted with supporting an enterprise - wide Identity, Credential, and Access Management (ICAM) implementation effort, as well as Identity Access Management (IAM) solutions and systems to facilitate User Life-Cycle Management. In this role, a typical day may include: Installing, configuring, and deploying Radiant Logic: migrate code and data, integration with other systems for automation, etc. Participating in system development to include design, modeling, security, integration, and formal testing of an ICAM solution Installing, integrating, configuring, and deploying Identity Access Management (IAM) solutions and systems to facilitate User Life-Cycle Management Creating, validating, and justifying security solutions and designs consistent with Government customer objectives and best practices Engaging with Government stakeholders to gather project requirements and develop complex solutions towards resolution Providing appropriate access to applications, systems, and data with advanced authentication May coach and provide guidance to less experienced professionals Requirements Expertise in designing, implementing, operating, upgrading, and maintaining Radiant Logic Virtual Directory Service (VDS) including Federated Identity Management (FIM) Experience with Windows servers, databases, application servers, etc. Experience with Active Directory and LDAP Experience with Radiant Logic and/or SailPoint products DoD 8570 Certification IAT-II, including: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Top Secret/SCI Clearance with the ability to obtain a counter-intelligence polygraph 10+ years experience in relevant field Desired Experience with supporting IAM in a Cloud environment, including Azure or AWS Experience with ServiceNow Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran-owned, highly regarded IT consulting and management firm. Since 2014, ENS Solutions has been a trusted partner for the Department of Defense (DoD) and Intelligence Community (IC), providing innovative solutions in the core competency areas of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, Systems Engineering, Program/Project Management and IT support. Our mission is to provide solutions and services that yield enduring results in support of the United States. ENS Solutions has been able to maintain a standard of excellence in our relationships while delivering scalable and collaborative infrastructure to our clients, as well as a culture of growth, balance and value for our employees. Why ENS? Free Health, Dental and Vision insurance coverage 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Flexible work schedules Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
09/26/2026
Full time
Job Description Job Description As a Systems Engineer supporting the Government, you will be trusted with supporting an enterprise - wide Identity, Credential, and Access Management (ICAM) implementation effort, as well as Identity Access Management (IAM) solutions and systems to facilitate User Life-Cycle Management. In this role, a typical day may include: Installing, configuring, and deploying Radiant Logic: migrate code and data, integration with other systems for automation, etc. Participating in system development to include design, modeling, security, integration, and formal testing of an ICAM solution Installing, integrating, configuring, and deploying Identity Access Management (IAM) solutions and systems to facilitate User Life-Cycle Management Creating, validating, and justifying security solutions and designs consistent with Government customer objectives and best practices Engaging with Government stakeholders to gather project requirements and develop complex solutions towards resolution Providing appropriate access to applications, systems, and data with advanced authentication May coach and provide guidance to less experienced professionals Requirements Expertise in designing, implementing, operating, upgrading, and maintaining Radiant Logic Virtual Directory Service (VDS) including Federated Identity Management (FIM) Experience with Windows servers, databases, application servers, etc. Experience with Active Directory and LDAP Experience with Radiant Logic and/or SailPoint products DoD 8570 Certification IAT-II, including: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Top Secret/SCI Clearance with the ability to obtain a counter-intelligence polygraph 10+ years experience in relevant field Desired Experience with supporting IAM in a Cloud environment, including Azure or AWS Experience with ServiceNow Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran-owned, highly regarded IT consulting and management firm. Since 2014, ENS Solutions has been a trusted partner for the Department of Defense (DoD) and Intelligence Community (IC), providing innovative solutions in the core competency areas of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, Systems Engineering, Program/Project Management and IT support. Our mission is to provide solutions and services that yield enduring results in support of the United States. ENS Solutions has been able to maintain a standard of excellence in our relationships while delivering scalable and collaborative infrastructure to our clients, as well as a culture of growth, balance and value for our employees. Why ENS? Free Health, Dental and Vision insurance coverage 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Flexible work schedules Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
Radiant Logic Engineer - TS/SCI with CI POLY
ENS Solutions, LLC Reston, Virginia
Job Description Job Description As a Systems Engineer supporting the Government, you will be trusted with supporting an enterprise - wide Identity, Credential, and Access Management (ICAM) implementation effort, as well as Identity Access Management (IAM) solutions and systems to facilitate User Life-Cycle Management. In this role, a typical day may include: Installing, configuring, and deploying Radiant Logic: migrate code and data, integration with other systems for automation, etc. Participating in system development to include design, modeling, security, integration, and formal testing of an ICAM solution Installing, integrating, configuring, and deploying Identity Access Management (IAM) solutions and systems to facilitate User Life-Cycle Management Creating, validating, and justifying security solutions and designs consistent with Government customer objectives and best practices Engaging with Government stakeholders to gather project requirements and develop complex solutions towards resolution Providing appropriate access to applications, systems, and data with advanced authentication May coach and provide guidance to less experienced professionals Requirements Expertise in designing, implementing, operating, upgrading, and maintaining Radiant Logic Virtual Directory Service (VDS) including Federated Identity Management (FIM) Experience with Windows servers, databases, application servers, etc. Experience with Active Directory and LDAP Experience with Radiant Logic and/or SailPoint products DoD 8570 Certification IAT-II, including: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Top Secret/SCI Clearance with the ability to obtain a counter-intelligence polygraph 10+ years experience in relevant field Desired Experience with supporting IAM in a Cloud environment, including Azure or AWS Experience with ServiceNow Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran-owned, highly regarded IT consulting and management firm. Since 2014, ENS Solutions has been a trusted partner for the Department of Defense (DoD) and Intelligence Community (IC), providing innovative solutions in the core competency areas of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, Systems Engineering, Program/Project Management and IT support. Our mission is to provide solutions and services that yield enduring results in support of the United States. ENS Solutions has been able to maintain a standard of excellence in our relationships while delivering scalable and collaborative infrastructure to our clients, as well as a culture of growth, balance and value for our employees. Why ENS? Free Health, Dental and Vision insurance coverage 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Flexible work schedules Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
09/26/2026
Full time
Job Description Job Description As a Systems Engineer supporting the Government, you will be trusted with supporting an enterprise - wide Identity, Credential, and Access Management (ICAM) implementation effort, as well as Identity Access Management (IAM) solutions and systems to facilitate User Life-Cycle Management. In this role, a typical day may include: Installing, configuring, and deploying Radiant Logic: migrate code and data, integration with other systems for automation, etc. Participating in system development to include design, modeling, security, integration, and formal testing of an ICAM solution Installing, integrating, configuring, and deploying Identity Access Management (IAM) solutions and systems to facilitate User Life-Cycle Management Creating, validating, and justifying security solutions and designs consistent with Government customer objectives and best practices Engaging with Government stakeholders to gather project requirements and develop complex solutions towards resolution Providing appropriate access to applications, systems, and data with advanced authentication May coach and provide guidance to less experienced professionals Requirements Expertise in designing, implementing, operating, upgrading, and maintaining Radiant Logic Virtual Directory Service (VDS) including Federated Identity Management (FIM) Experience with Windows servers, databases, application servers, etc. Experience with Active Directory and LDAP Experience with Radiant Logic and/or SailPoint products DoD 8570 Certification IAT-II, including: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Top Secret/SCI Clearance with the ability to obtain a counter-intelligence polygraph 10+ years experience in relevant field Desired Experience with supporting IAM in a Cloud environment, including Azure or AWS Experience with ServiceNow Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran-owned, highly regarded IT consulting and management firm. Since 2014, ENS Solutions has been a trusted partner for the Department of Defense (DoD) and Intelligence Community (IC), providing innovative solutions in the core competency areas of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, Systems Engineering, Program/Project Management and IT support. Our mission is to provide solutions and services that yield enduring results in support of the United States. ENS Solutions has been able to maintain a standard of excellence in our relationships while delivering scalable and collaborative infrastructure to our clients, as well as a culture of growth, balance and value for our employees. Why ENS? Free Health, Dental and Vision insurance coverage 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Flexible work schedules Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
Radiant Logic Engineer - TS/SCI with CI POLY
ENS Solutions, LLC Washington, Washington DC
Job Description Job Description As a Systems Engineer supporting the Government, you will be trusted with supporting an enterprise - wide Identity, Credential, and Access Management (ICAM) implementation effort, as well as Identity Access Management (IAM) solutions and systems to facilitate User Life-Cycle Management. In this role, a typical day may include: Installing, configuring, and deploying Radiant Logic: migrate code and data, integration with other systems for automation, etc. Participating in system development to include design, modeling, security, integration, and formal testing of an ICAM solution Installing, integrating, configuring, and deploying Identity Access Management (IAM) solutions and systems to facilitate User Life-Cycle Management Creating, validating, and justifying security solutions and designs consistent with Government customer objectives and best practices Engaging with Government stakeholders to gather project requirements and develop complex solutions towards resolution Providing appropriate access to applications, systems, and data with advanced authentication May coach and provide guidance to less experienced professionals Requirements Expertise in designing, implementing, operating, upgrading, and maintaining Radiant Logic Virtual Directory Service (VDS) including Federated Identity Management (FIM) Experience with Windows servers, databases, application servers, etc. Experience with Active Directory and LDAP Experience with Radiant Logic and/or SailPoint products DoD 8570 Certification IAT-II, including: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Top Secret/SCI Clearance with the ability to obtain a counter-intelligence polygraph 10+ years experience in relevant field Desired Experience with supporting IAM in a Cloud environment, including Azure or AWS Experience with ServiceNow Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran-owned, highly regarded IT consulting and management firm. Since 2014, ENS Solutions has been a trusted partner for the Department of Defense (DoD) and Intelligence Community (IC), providing innovative solutions in the core competency areas of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, Systems Engineering, Program/Project Management and IT support. Our mission is to provide solutions and services that yield enduring results in support of the United States. ENS Solutions has been able to maintain a standard of excellence in our relationships while delivering scalable and collaborative infrastructure to our clients, as well as a culture of growth, balance and value for our employees. Why ENS? Free Health, Dental and Vision insurance coverage 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Flexible work schedules Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
09/26/2026
Full time
Job Description Job Description As a Systems Engineer supporting the Government, you will be trusted with supporting an enterprise - wide Identity, Credential, and Access Management (ICAM) implementation effort, as well as Identity Access Management (IAM) solutions and systems to facilitate User Life-Cycle Management. In this role, a typical day may include: Installing, configuring, and deploying Radiant Logic: migrate code and data, integration with other systems for automation, etc. Participating in system development to include design, modeling, security, integration, and formal testing of an ICAM solution Installing, integrating, configuring, and deploying Identity Access Management (IAM) solutions and systems to facilitate User Life-Cycle Management Creating, validating, and justifying security solutions and designs consistent with Government customer objectives and best practices Engaging with Government stakeholders to gather project requirements and develop complex solutions towards resolution Providing appropriate access to applications, systems, and data with advanced authentication May coach and provide guidance to less experienced professionals Requirements Expertise in designing, implementing, operating, upgrading, and maintaining Radiant Logic Virtual Directory Service (VDS) including Federated Identity Management (FIM) Experience with Windows servers, databases, application servers, etc. Experience with Active Directory and LDAP Experience with Radiant Logic and/or SailPoint products DoD 8570 Certification IAT-II, including: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Top Secret/SCI Clearance with the ability to obtain a counter-intelligence polygraph 10+ years experience in relevant field Desired Experience with supporting IAM in a Cloud environment, including Azure or AWS Experience with ServiceNow Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran-owned, highly regarded IT consulting and management firm. Since 2014, ENS Solutions has been a trusted partner for the Department of Defense (DoD) and Intelligence Community (IC), providing innovative solutions in the core competency areas of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, Systems Engineering, Program/Project Management and IT support. Our mission is to provide solutions and services that yield enduring results in support of the United States. ENS Solutions has been able to maintain a standard of excellence in our relationships while delivering scalable and collaborative infrastructure to our clients, as well as a culture of growth, balance and value for our employees. Why ENS? Free Health, Dental and Vision insurance coverage 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Flexible work schedules Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
Configuration Manager (PLM, ALM & Engineering Systems)
RE/SPEC Inc. Albuquerque, New Mexico
Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned , which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems . Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is seeking a Configuration Manager to lead configuration management activities for complex enterprise engineering systems, software applications, hardware/software integrated environments, and Digital Thread modernization initiatives. This position establishes and administers Configuration Management Plans (CMPs), configuration baselines, change-control processes, traceability practices, release-management controls, and audit-ready documentation. The Configuration Manager works with engineering stakeholders, project managers, system architects, software developers, quality assurance personnel, cybersecurity personnel, business/process engineers, and operations and maintenance teams to ensure that approved changes are documented, reviewed, controlled, tested, released, and maintained in accordance with applicable requirements. The role supports disciplined configuration control across PLM, CAD, ALM, DevOps, and enterprise software environments. Hands-on software development or CAD drafting is not required. The successful candidate will demonstrate the ability to manage configuration management processes for complex enterprise applications and engineering environments. Key Responsibilities Establish, maintain, and execute Configuration Management Plans (CMPs) for enterprise engineering systems, software applications, integrations, interfaces, and related technical environments. Lead Change Control Boards (CCBs), including the preparation, coordination, tracking, documentation, and follow-up of proposed changes, decisions, approvals, and action items. Establish and maintain configuration baselines for software, hardware, engineering data, system documentation, interfaces, releases, and operational environments. Enforce traceability across software or hardware life cycles and maintain audit readiness for complex enterprise applications. Coordinate configuration management activities across PLM, CAD data-management, ALM, DevOps, software-development, quality assurance, systems integration, and operations and maintenance efforts. Review, document, track, and maintain records for configuration items, version histories, change requests, approvals, release packages, baseline updates, and configuration-status accounting. Support the planning and execution of software upgrades, system integrations, releases, deployments, cutovers, and post-deployment validation activities. Ensure configuration-controlled artifacts are appropriately identified, versioned, reviewed, approved, stored, and available to authorized stakeholders. Support release-management and deployment-readiness activities by confirming that changes have completed required review, testing, documentation, approval, and baseline-management processes. Work with quality assurance and test personnel to ensure that configuration changes are traceable to applicable requirements, test plans, test results, defects, and resolution records. Support the maintenance of configuration documentation, including CMPs, configuration-item inventories, baseline records, change logs, release records, CCB materials, and audit-support artifacts. Identify configuration-management risks, control gaps, documentation deficiencies, and process-improvement opportunities; communicate findings and support corrective actions. Coordinate with project managers and technical leads to align configuration-management activities with task-order schedules, milestones, deliverables, and implementation plans. Support governance and compliance activities in environments requiring formal change control, controlled releases, security awareness, and structured documentation. Assist with knowledge-transfer activities related to configuration-management procedures, configuration-control processes, change-management requirements, and release-management practices. Qualifications Required Qualifications & Experience Education & Years of Experience: Bachelor's degree in CS, Information Systems, Engineering, or a related field; 5-10 years (Senior) or 10-15 years (Principal) of dedicated Configuration Management experience. CM certifications (e.g., CMPIC, ITIL, NDIA) are a strong plus. Domain Exposure (Must meet AT LEAST ONE of the following): DOE / National Labs: Direct experience within the Department of Energy (DOE), NNSA, or National Laboratories (e.g., Sandia, Los Alamos, Lawrence Livermore, Oak Ridge, Idaho National Lab). Broader Federal / Defense / Aerospace: Experience within complex DoD branches (Army, Navy, Air Force, Space Force), NASA, DHS, DOT, or major defense prime contractors. Strictly Regulated Commercial Industries: Experience managing configuration in heavily audited, highly regulated sectors such as commercial nuclear power, medical devices (FDA-regulated), automotive (ISO 26262), semiconductor manufacturing, or commercial aviation (FAA-regulated). Technical/Tooling Context (Must meet AT LEAST ONE of the following): PTC Ecosystem: Experience supporting environments using PTC products (Windchill, PDMLink, CodeBeamer, Creo). Alternative Enterprise PLM / CAD Suites: Experience managing CM baselines for other major PLM or CAD data management platforms, such as Siemens Teamcenter, Dassault Systèmes (Enovia, 3DEXPERIENCE, SolidWorks PDM), Autodesk Fusion Lifecycle/Vault, or Aras Innovator. Enterprise Software / ALM / DevOps Pipelines: Experience establishing CM controls using mainstream Application Lifecycle Management (ALM) or DevOps toolchains, such as Azure DevOps, Jira/Confluence, Git, GitLab, Jenkins, ServiceNow, or IBM Rational/DOORS. Core Competency: Proven ability to lead Change Control Boards (CCBs), establish Configuration Management Plans (CMPs), enforce traceability across software or hardware life cycles, and maintain audit readiness for complex enterprise applications. Hands-on software development or CAD drafting is not required. Demonstrated ability to coordinate configuration-management activities across multiple technical teams, systems, interfaces, and controlled-release activities. Demonstrated ability to produce clear, complete, and accurate configuration-management documentation, change-control records, baseline records, and audit-support materials. Ability to communicate configuration-management requirements, status, risks, and decisions effectively to technical and non-technical stakeholders. Additional Information All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines.
09/26/2026
Full time
Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned , which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems . Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is seeking a Configuration Manager to lead configuration management activities for complex enterprise engineering systems, software applications, hardware/software integrated environments, and Digital Thread modernization initiatives. This position establishes and administers Configuration Management Plans (CMPs), configuration baselines, change-control processes, traceability practices, release-management controls, and audit-ready documentation. The Configuration Manager works with engineering stakeholders, project managers, system architects, software developers, quality assurance personnel, cybersecurity personnel, business/process engineers, and operations and maintenance teams to ensure that approved changes are documented, reviewed, controlled, tested, released, and maintained in accordance with applicable requirements. The role supports disciplined configuration control across PLM, CAD, ALM, DevOps, and enterprise software environments. Hands-on software development or CAD drafting is not required. The successful candidate will demonstrate the ability to manage configuration management processes for complex enterprise applications and engineering environments. Key Responsibilities Establish, maintain, and execute Configuration Management Plans (CMPs) for enterprise engineering systems, software applications, integrations, interfaces, and related technical environments. Lead Change Control Boards (CCBs), including the preparation, coordination, tracking, documentation, and follow-up of proposed changes, decisions, approvals, and action items. Establish and maintain configuration baselines for software, hardware, engineering data, system documentation, interfaces, releases, and operational environments. Enforce traceability across software or hardware life cycles and maintain audit readiness for complex enterprise applications. Coordinate configuration management activities across PLM, CAD data-management, ALM, DevOps, software-development, quality assurance, systems integration, and operations and maintenance efforts. Review, document, track, and maintain records for configuration items, version histories, change requests, approvals, release packages, baseline updates, and configuration-status accounting. Support the planning and execution of software upgrades, system integrations, releases, deployments, cutovers, and post-deployment validation activities. Ensure configuration-controlled artifacts are appropriately identified, versioned, reviewed, approved, stored, and available to authorized stakeholders. Support release-management and deployment-readiness activities by confirming that changes have completed required review, testing, documentation, approval, and baseline-management processes. Work with quality assurance and test personnel to ensure that configuration changes are traceable to applicable requirements, test plans, test results, defects, and resolution records. Support the maintenance of configuration documentation, including CMPs, configuration-item inventories, baseline records, change logs, release records, CCB materials, and audit-support artifacts. Identify configuration-management risks, control gaps, documentation deficiencies, and process-improvement opportunities; communicate findings and support corrective actions. Coordinate with project managers and technical leads to align configuration-management activities with task-order schedules, milestones, deliverables, and implementation plans. Support governance and compliance activities in environments requiring formal change control, controlled releases, security awareness, and structured documentation. Assist with knowledge-transfer activities related to configuration-management procedures, configuration-control processes, change-management requirements, and release-management practices. Qualifications Required Qualifications & Experience Education & Years of Experience: Bachelor's degree in CS, Information Systems, Engineering, or a related field; 5-10 years (Senior) or 10-15 years (Principal) of dedicated Configuration Management experience. CM certifications (e.g., CMPIC, ITIL, NDIA) are a strong plus. Domain Exposure (Must meet AT LEAST ONE of the following): DOE / National Labs: Direct experience within the Department of Energy (DOE), NNSA, or National Laboratories (e.g., Sandia, Los Alamos, Lawrence Livermore, Oak Ridge, Idaho National Lab). Broader Federal / Defense / Aerospace: Experience within complex DoD branches (Army, Navy, Air Force, Space Force), NASA, DHS, DOT, or major defense prime contractors. Strictly Regulated Commercial Industries: Experience managing configuration in heavily audited, highly regulated sectors such as commercial nuclear power, medical devices (FDA-regulated), automotive (ISO 26262), semiconductor manufacturing, or commercial aviation (FAA-regulated). Technical/Tooling Context (Must meet AT LEAST ONE of the following): PTC Ecosystem: Experience supporting environments using PTC products (Windchill, PDMLink, CodeBeamer, Creo). Alternative Enterprise PLM / CAD Suites: Experience managing CM baselines for other major PLM or CAD data management platforms, such as Siemens Teamcenter, Dassault Systèmes (Enovia, 3DEXPERIENCE, SolidWorks PDM), Autodesk Fusion Lifecycle/Vault, or Aras Innovator. Enterprise Software / ALM / DevOps Pipelines: Experience establishing CM controls using mainstream Application Lifecycle Management (ALM) or DevOps toolchains, such as Azure DevOps, Jira/Confluence, Git, GitLab, Jenkins, ServiceNow, or IBM Rational/DOORS. Core Competency: Proven ability to lead Change Control Boards (CCBs), establish Configuration Management Plans (CMPs), enforce traceability across software or hardware life cycles, and maintain audit readiness for complex enterprise applications. Hands-on software development or CAD drafting is not required. Demonstrated ability to coordinate configuration-management activities across multiple technical teams, systems, interfaces, and controlled-release activities. Demonstrated ability to produce clear, complete, and accurate configuration-management documentation, change-control records, baseline records, and audit-support materials. Ability to communicate configuration-management requirements, status, risks, and decisions effectively to technical and non-technical stakeholders. Additional Information All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines.
Lead Consultant, ServiceNow
Nuvitek Arlington, Virginia
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/26/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Technical Lead Developer
Pantheon Data Washington, Washington DC
Job Description Job Description Company Overview Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies. Position Overview Pantheon Data is seeking an experienced Technical Lead Developer to support Civil Engineering and/or Cybersecurity initiatives through Power Platform development, process automation, dashboard creation, and data management solutions. This role will focus on modernizing workflows, maintaining applications and databases, supporting project prioritization efforts, and delivering technical training and stakeholder enablement. The ideal candidate will have strong application development and automation experience, excellent problem-solving skills, and the ability to collaborate effectively across multidisciplinary teams. Responsibilities Provide technical development and implementation support for Civil Engineering and/or mission support processes through Power Platform workflow development, process automation, data management, application strategy, and Machine Learning enablement. Provide support to include maturing the current technical design approach, documenting functional specifications (e.g., governance, permission groups, workflows, standard coding, etc.), maintaining databases, training content and lessons learned. Provide recommendations for innovative process updates, if identified, to combine disparate processes where applicable. Provide technical coding, implementation, development, training, and stakeholder enablement for modernized project prioritization efforts. Provide support to sustain and maintain mobile applications, dashboards, databases, process automations, Application Programming Interface, automated workflows, Power Queries, chatbots developed on Power Platform. Required Skills and Experience Bachelor of Arts or Bachelor of Science in Management, Engineering, or Business/Financial/IT related field. Technical development certification: CompTIA or equivalent/similar IT certification. 10+ years of application development and database management experience. 5+ years automation, and dashboard development experience. Expertise (Civil Engineering, Cybersecurity) on data management, strategic priorities, and cyber strategy. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively with multidisciplinary teams. Ability to work effectively remotely in cross-functional teams. Ability to meet deadlines and produce quality work. Proficient in Microsoft Suite software including Outlook, Word, Excel, SharePoint, and PowerPoint. Preferred Skills and Experience Experience supporting DHS or USCG. Technical leadership and mentorship with solution-oriented creativity. Strong documentation and knowledge sharing within an agile project management environment. Team collaboration across tech and engineering that can have adaptability to emerging technologies. Patience and empathy in training and enablement. Clearance Requirements Applicants selected will be subject to a security investigation and may need to meet eligibility requirements. Ability to obtain Public Trust prior to hire and maintain during employment is required. Work Location: Hybrid - USCG HQ (DHS St. Elizabeth's Campus in D.C.) Our company prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If the position is remote or hybrid, you may periodically work from a Pantheon Data office location or client site. If this position is assigned to a Pantheon Data office location or client site, you'll work with colleagues and clients in person, as needed for specific client requirements. Compensation The salary range for this position is $100,000 - $190,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Benefits Overview We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity. In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account. In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at Pantheon Data Important Information All qualified applicants will be considered for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at or by phone . This company uses E-Verify to confirm each employee's work authorization. For more information, click here E-Verify Participation Poster
09/26/2026
Full time
Job Description Job Description Company Overview Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies. Position Overview Pantheon Data is seeking an experienced Technical Lead Developer to support Civil Engineering and/or Cybersecurity initiatives through Power Platform development, process automation, dashboard creation, and data management solutions. This role will focus on modernizing workflows, maintaining applications and databases, supporting project prioritization efforts, and delivering technical training and stakeholder enablement. The ideal candidate will have strong application development and automation experience, excellent problem-solving skills, and the ability to collaborate effectively across multidisciplinary teams. Responsibilities Provide technical development and implementation support for Civil Engineering and/or mission support processes through Power Platform workflow development, process automation, data management, application strategy, and Machine Learning enablement. Provide support to include maturing the current technical design approach, documenting functional specifications (e.g., governance, permission groups, workflows, standard coding, etc.), maintaining databases, training content and lessons learned. Provide recommendations for innovative process updates, if identified, to combine disparate processes where applicable. Provide technical coding, implementation, development, training, and stakeholder enablement for modernized project prioritization efforts. Provide support to sustain and maintain mobile applications, dashboards, databases, process automations, Application Programming Interface, automated workflows, Power Queries, chatbots developed on Power Platform. Required Skills and Experience Bachelor of Arts or Bachelor of Science in Management, Engineering, or Business/Financial/IT related field. Technical development certification: CompTIA or equivalent/similar IT certification. 10+ years of application development and database management experience. 5+ years automation, and dashboard development experience. Expertise (Civil Engineering, Cybersecurity) on data management, strategic priorities, and cyber strategy. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively with multidisciplinary teams. Ability to work effectively remotely in cross-functional teams. Ability to meet deadlines and produce quality work. Proficient in Microsoft Suite software including Outlook, Word, Excel, SharePoint, and PowerPoint. Preferred Skills and Experience Experience supporting DHS or USCG. Technical leadership and mentorship with solution-oriented creativity. Strong documentation and knowledge sharing within an agile project management environment. Team collaboration across tech and engineering that can have adaptability to emerging technologies. Patience and empathy in training and enablement. Clearance Requirements Applicants selected will be subject to a security investigation and may need to meet eligibility requirements. Ability to obtain Public Trust prior to hire and maintain during employment is required. Work Location: Hybrid - USCG HQ (DHS St. Elizabeth's Campus in D.C.) Our company prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If the position is remote or hybrid, you may periodically work from a Pantheon Data office location or client site. If this position is assigned to a Pantheon Data office location or client site, you'll work with colleagues and clients in person, as needed for specific client requirements. Compensation The salary range for this position is $100,000 - $190,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Benefits Overview We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity. In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account. In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at Pantheon Data Important Information All qualified applicants will be considered for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at or by phone . This company uses E-Verify to confirm each employee's work authorization. For more information, click here E-Verify Participation Poster
Technical Lead - U.S. Citizenship Required
ZenPoint Solutions LLC Mc Lean, Virginia
Job Description Job Description Description: ZenPoint Solutions LLC ("ZenPoint Solutions") is a rapidly expanding Information Technology (IT) services company in the federal sector. We foster a thriving, ambitious work environment that prioritizes employee well-being and a positive company culture. We invite you to join our team and help us shape a dynamic future as we deliver innovative solutions to address the nation's most critical IT missions. Clearance Requirement: Candidates must have an active Secret clearance at the time of application, and must be SCI eligible. Work Location: Washington, DC Work Schedule: 9am-5pm Eastern time, Monday through Friday. This will be a hybrid opportunity, with the requirement to report to the customer site in Washington DC as needed Position Overview: ZenPoint Solutions is looking for a Technical Lead to lead technical execution, mentor engineering personnel, and drive software delivery across a federal customer's program that provides technical, engineering, and DevSecOps capabilities to optimize, secure, and modernize enterprise software platforms and shared integration infrastructure. Supporting a complex portfolio that encompasses modern web applications, legacy 2-tier systems, Salesforce platforms, and over 300 database instances shipping more than 120 production releases annually, the Technical Lead will design loosely coupled system architectures and drive DevSecOps, automated testing, and CI/CD pipeline innovations across the enterprise This position is contingent upon the successful award of a government contract and subsequent government approval. Key Responsibilities: Provide technical direction, mentorship, and problem resolution across software development, system architecture, and DevSecOps workstreams. Drive system architecture designs toward loosely coupled system-of-systems implementations utilizing microservices, event-driven patterns, and modular design principles. Oversee shared tools, infrastructure, and CI/CD pipelines (Jenkins, Git, Nexus) to enforce continuous integration, automated testing, and secure code delivery. Implement and maintain software quality logic gates and automated scans using SonarQube, Nexus IQ, and static/dynamic code analysis platforms. Collaborate with development teams to accelerate modern build-and-replace modernization strategies and cloud migration initiatives. Lead performance engineering strategies, system monitoring (AppDynamics), and environment optimizations across the software development lifecycle (SDLC). Streamline Authority to Operate (ATO) maintenance through continuous security checks and Risk Management Framework (RMF) automation. Requirements: Required Qualifications: Candidate must be a United States Citizen and present proof of Citizenship, if selected Bachelor's degree in Computer Science or a related technical field. Minimum of five (5) years of hands-on software development experience. Demonstrated expertise in modern programming and scripting languages (e.g., Java, Python). Proven experience with enterprise cloud platforms (e.g., AWS, Azure). Proficiency with DevOps orchestration tools, including Jenkins and Git-based CI systems. Strong communication, organizational, and technical problem-solving skills in fast-paced environments. Experience delivering software using Agile, SAFe, or hybrid methodologies. Ability to mentor team members and to resolve complex technical challenges. Preferred Qualifications: Experience with containerization platforms (Red Hat OpenShift, Docker) and automation tools (Red Hat Ansible Automation Platform). Familiarity with legacy enterprise architectures (.NET, PowerBuilder, Oracle/SQL Server databases, Salesforce). Knowledge of automated continuous testing frameworks (ACCELQ) and performance/logging platforms (Splunk, AppDynamics). Prior experience working within federal IT environments. Compensation: The salary range for this position is $160,000 - $180,000 and will be commensurate with experience. No recruitment agencies, please. Company Benefits: We take care of your well-being here at ZenPoint Solutions! Our comprehensive benefits package includes health, dental, and vision insurance to keep you and your family healthy. We also offer group and voluntary life insurance for financial security, and short-term and long-term disability insurance to provide peace of mind in case of unexpected illness or injury. You'll have the option to contribute to a 401(k)-retirement plan with company matching contributions to save for the future. We also offer flexible spending accounts to help manage medical and dependent care costs on a pre-tax basis. On top of that, you'll enjoy a generous paid leave policy, including federal holidays, to maintain a healthy work-life balance. To help you grow in your career, we offer professional development opportunities and a tuition assistance program. Commitment to Equality: At ZenPoint Solutions, we value diverse perspectives and are committed to providing equal employment opportunities. We welcome applications from all qualified individuals, regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other status protected under applicable federal, state, or local laws.
09/26/2026
Full time
Job Description Job Description Description: ZenPoint Solutions LLC ("ZenPoint Solutions") is a rapidly expanding Information Technology (IT) services company in the federal sector. We foster a thriving, ambitious work environment that prioritizes employee well-being and a positive company culture. We invite you to join our team and help us shape a dynamic future as we deliver innovative solutions to address the nation's most critical IT missions. Clearance Requirement: Candidates must have an active Secret clearance at the time of application, and must be SCI eligible. Work Location: Washington, DC Work Schedule: 9am-5pm Eastern time, Monday through Friday. This will be a hybrid opportunity, with the requirement to report to the customer site in Washington DC as needed Position Overview: ZenPoint Solutions is looking for a Technical Lead to lead technical execution, mentor engineering personnel, and drive software delivery across a federal customer's program that provides technical, engineering, and DevSecOps capabilities to optimize, secure, and modernize enterprise software platforms and shared integration infrastructure. Supporting a complex portfolio that encompasses modern web applications, legacy 2-tier systems, Salesforce platforms, and over 300 database instances shipping more than 120 production releases annually, the Technical Lead will design loosely coupled system architectures and drive DevSecOps, automated testing, and CI/CD pipeline innovations across the enterprise This position is contingent upon the successful award of a government contract and subsequent government approval. Key Responsibilities: Provide technical direction, mentorship, and problem resolution across software development, system architecture, and DevSecOps workstreams. Drive system architecture designs toward loosely coupled system-of-systems implementations utilizing microservices, event-driven patterns, and modular design principles. Oversee shared tools, infrastructure, and CI/CD pipelines (Jenkins, Git, Nexus) to enforce continuous integration, automated testing, and secure code delivery. Implement and maintain software quality logic gates and automated scans using SonarQube, Nexus IQ, and static/dynamic code analysis platforms. Collaborate with development teams to accelerate modern build-and-replace modernization strategies and cloud migration initiatives. Lead performance engineering strategies, system monitoring (AppDynamics), and environment optimizations across the software development lifecycle (SDLC). Streamline Authority to Operate (ATO) maintenance through continuous security checks and Risk Management Framework (RMF) automation. Requirements: Required Qualifications: Candidate must be a United States Citizen and present proof of Citizenship, if selected Bachelor's degree in Computer Science or a related technical field. Minimum of five (5) years of hands-on software development experience. Demonstrated expertise in modern programming and scripting languages (e.g., Java, Python). Proven experience with enterprise cloud platforms (e.g., AWS, Azure). Proficiency with DevOps orchestration tools, including Jenkins and Git-based CI systems. Strong communication, organizational, and technical problem-solving skills in fast-paced environments. Experience delivering software using Agile, SAFe, or hybrid methodologies. Ability to mentor team members and to resolve complex technical challenges. Preferred Qualifications: Experience with containerization platforms (Red Hat OpenShift, Docker) and automation tools (Red Hat Ansible Automation Platform). Familiarity with legacy enterprise architectures (.NET, PowerBuilder, Oracle/SQL Server databases, Salesforce). Knowledge of automated continuous testing frameworks (ACCELQ) and performance/logging platforms (Splunk, AppDynamics). Prior experience working within federal IT environments. Compensation: The salary range for this position is $160,000 - $180,000 and will be commensurate with experience. No recruitment agencies, please. Company Benefits: We take care of your well-being here at ZenPoint Solutions! Our comprehensive benefits package includes health, dental, and vision insurance to keep you and your family healthy. We also offer group and voluntary life insurance for financial security, and short-term and long-term disability insurance to provide peace of mind in case of unexpected illness or injury. You'll have the option to contribute to a 401(k)-retirement plan with company matching contributions to save for the future. We also offer flexible spending accounts to help manage medical and dependent care costs on a pre-tax basis. On top of that, you'll enjoy a generous paid leave policy, including federal holidays, to maintain a healthy work-life balance. To help you grow in your career, we offer professional development opportunities and a tuition assistance program. Commitment to Equality: At ZenPoint Solutions, we value diverse perspectives and are committed to providing equal employment opportunities. We welcome applications from all qualified individuals, regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other status protected under applicable federal, state, or local laws.
Systems Specialist II
Albireo Energy Sterling, Virginia
Job Description Job Description Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. A key member of the Albireo team, the System Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects. Performs preventative and predictive maintenance service activities to ensure optimal performance of system. Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues related to the BAS Control system operation. Understanding complex control systems including diagnosing and troubleshooting networking and integration. Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software. Performs and executes assigned work efficiently and professionally. Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. Trains the customer in control systems operations including obtaining customer training form, providing training certificates. Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts. Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately. Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout. Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Ability to load and update software on network controllers, field controllers, computers and servers. Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation. Requirements Requires extensive knowledge of a variety of electronic or digital controls systems. Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or similar field. Degree may be offset by two years of experience in servicing electronic and or mechanical systems. Three to five years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites. Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner. Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry. Valid Driver's license with a clean record. Pay Rate: $40-$50/hr. DOE. Benefits Medical Insurance Dental Insurance Vision Insurance Basic Life Insurance Voluntary Life Insurance Short Term & Long Term Disability Paid Vacation Paid Sick Time Paid Holidays 401K with Company match Pre-Employment Requirements: All offers of employment are contingent upon successful completion of applicable pre-employment screenings, which may include a background check and drug screening, conducted in accordance with applicable federal, state, and local laws. Positions where driving is an essential function will also require a satisfactory Motor Vehicle Record (MVR). Work Authorization: Candidates must be authorized to work in the United States. Agency Submissions: Albireo Energy does not accept unsolicited candidate submissions from third-party recruiting agencies. Candidate ownership will only be recognized when submitted under an active, authorized agreement and through our official Applicant Tracking System. Submissions received without a prior agreement will be considered the property of Albireo Energy. Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/26/2026
Full time
Job Description Job Description Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. A key member of the Albireo team, the System Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects. Performs preventative and predictive maintenance service activities to ensure optimal performance of system. Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues related to the BAS Control system operation. Understanding complex control systems including diagnosing and troubleshooting networking and integration. Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software. Performs and executes assigned work efficiently and professionally. Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. Trains the customer in control systems operations including obtaining customer training form, providing training certificates. Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts. Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately. Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout. Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Ability to load and update software on network controllers, field controllers, computers and servers. Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation. Requirements Requires extensive knowledge of a variety of electronic or digital controls systems. Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or similar field. Degree may be offset by two years of experience in servicing electronic and or mechanical systems. Three to five years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites. Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner. Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry. Valid Driver's license with a clean record. Pay Rate: $40-$50/hr. DOE. Benefits Medical Insurance Dental Insurance Vision Insurance Basic Life Insurance Voluntary Life Insurance Short Term & Long Term Disability Paid Vacation Paid Sick Time Paid Holidays 401K with Company match Pre-Employment Requirements: All offers of employment are contingent upon successful completion of applicable pre-employment screenings, which may include a background check and drug screening, conducted in accordance with applicable federal, state, and local laws. Positions where driving is an essential function will also require a satisfactory Motor Vehicle Record (MVR). Work Authorization: Candidates must be authorized to work in the United States. Agency Submissions: Albireo Energy does not accept unsolicited candidate submissions from third-party recruiting agencies. Candidate ownership will only be recognized when submitted under an active, authorized agreement and through our official Applicant Tracking System. Submissions received without a prior agreement will be considered the property of Albireo Energy. Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Systems Specialist I
Albireo Energy Gambrills, Maryland
Job Description Job Description Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. A key member of the Albireo team, the Systems Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects. Performs preventative and predictive maintenance service activities to ensure optimal performance of system. Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues as related to the BAS Control system operation. Understanding complex control systems including diagnosing and troubleshooting networking and integration. Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software. Performs and executes assigned work efficiently and professionally. Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. Trains the customer in control systems operations including obtaining customer training form, providing training certificates. Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts. Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately. Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout. Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Ability to load and update software on network controllers, field controllers, computers and servers. Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation. Requirements Requires extensive knowledge of a variety of electronic or digital controls systems. Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or similar field. One to two years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites. Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner. Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry. Valid Driver's license with a clean record. Pay Rate: $25-$28/hr. DOE. Benefits Medical Insurance Dental Insurance Vision Insurance Basic Life Insurance Voluntary Life Insurance Short Term & Long Term Disability Paid Vacation Paid Sick Time Paid Holidays 401K with Company match Pre-Employment Requirements: All offers of employment are contingent upon successful completion of applicable pre-employment screenings, which may include a background check and drug screening, conducted in accordance with applicable federal, state, and local laws. Positions where driving is an essential function will also require a satisfactory Motor Vehicle Record (MVR). Work Authorization: Candidates must be authorized to work in the United States. Agency Submissions: Albireo Energy does not accept unsolicited candidate submissions from third-party recruiting agencies. Candidate ownership will only be recognized when submitted under an active, authorized agreement and through our official Applicant Tracking System. Submissions received without a prior agreement will be considered the property of Albireo Energy. Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/26/2026
Full time
Job Description Job Description Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. A key member of the Albireo team, the Systems Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects. Performs preventative and predictive maintenance service activities to ensure optimal performance of system. Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues as related to the BAS Control system operation. Understanding complex control systems including diagnosing and troubleshooting networking and integration. Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software. Performs and executes assigned work efficiently and professionally. Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. Trains the customer in control systems operations including obtaining customer training form, providing training certificates. Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts. Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately. Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout. Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Ability to load and update software on network controllers, field controllers, computers and servers. Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation. Requirements Requires extensive knowledge of a variety of electronic or digital controls systems. Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or similar field. One to two years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites. Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner. Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry. Valid Driver's license with a clean record. Pay Rate: $25-$28/hr. DOE. Benefits Medical Insurance Dental Insurance Vision Insurance Basic Life Insurance Voluntary Life Insurance Short Term & Long Term Disability Paid Vacation Paid Sick Time Paid Holidays 401K with Company match Pre-Employment Requirements: All offers of employment are contingent upon successful completion of applicable pre-employment screenings, which may include a background check and drug screening, conducted in accordance with applicable federal, state, and local laws. Positions where driving is an essential function will also require a satisfactory Motor Vehicle Record (MVR). Work Authorization: Candidates must be authorized to work in the United States. Agency Submissions: Albireo Energy does not accept unsolicited candidate submissions from third-party recruiting agencies. Candidate ownership will only be recognized when submitted under an active, authorized agreement and through our official Applicant Tracking System. Submissions received without a prior agreement will be considered the property of Albireo Energy. Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior Release Train Engineer
Reinventing Geospatial, Inc. (RGi) Chantilly, Virginia
Job Description Job Description Reinventing Geospatial (RGi) is a leading expert in geospatial solutions for Defense, Intelligence, and Federal clients. We enhance situational awareness for soldiers and analysts by integrating software development with geospatial intelligence. Our projects range from data collection to advanced deep learning, leveraging tools like Python, Java, and ArcGIS. We don't just fill roles we build teams of high performers and leaders who make an immediate impact. At our core, we're driven by innovation and powered by people who work at the intersection of passion and performance. Here, you'll collaborate with bold thinkers, leverage cutting edge technology, and tackle meaningful challenges from day one. Our culture is defined and anchored by three pillars: Energy: We bring passion, purpose, and urgency to our work. Edge: We take initiative, embrace growth, and step outside our comfort zone. Execution: We get things done smartly, decisively, and with real results. If you're the kind of person who leads with initiative, thrives in a fast-paced environment, and is eager to create real impact, we want you on our team. Clearance: Active Top Secret clearance with an ability to obtain SCI access and willingness to obtain CI Polygraph US Citizenship Required This job posting is for a potential upcoming opening, and we encourage interested candidates to apply for future consideration. As an Release Train Engineer, you will Release Management Lead integrated release planning and execution across Agile teams. Coordinate release readiness, deployment, and production support. Manage release schedules, dependencies, risks, and cross-team alignment. Facilitate release planning and Go/No-Go reviews. Drive CI/CD, release automation, and continuous improvement. Communicate release status, metrics, and risks to leadership and customers. Ensure compliance with configuration, cybersecurity, and change management processes. Manage release documentation, approvals, and implementation activities. Scrum Master Serve as Scrum Master for one or more Agile teams. Facilitate Scrum ceremonies and Agile planning activities. Coach teams on Agile best practices and continuous improvement. Remove impediments and mitigate delivery risks. Partner with Product Managers to prioritize and maintain healthy backlogs. Foster collaboration across development, test, security, and operations. Track sprint metrics, velocity, and team health. Promote transparency, accountability, and delivery excellence. Program Leadership Coordinate cross-team dependencies and program execution. Support PI Planning, release forecasting, and roadmap alignment. Identify program risks and drive mitigation strategies. Deliver executive status reporting and release dashboards. Advance Agile maturity and process improvement initiatives. Mentor Scrum Masters and Agile teams to improve delivery outcomes. Release Train Engineer Qualifications: Bachelor's degree in Computer Science, Software Engineering, or related field and 8-12 years of prior relevant experience or Master's with 6-10 years of prior relevant experience. May possess a Doctorate in a technical domain. Certified Scrum Master (CSM), Advanced CSM, or Certified Scrum Professional (CSP). 10+ years of experience supporting software development programs. 5+ years of Release Management experience within Agile software development environments. 5+ years serving as a Scrum Master for Agile development teams. Experience managing releases across multiple Scrum teams. Strong understanding of Agile, Scrum, Kanban, and Lean methodologies. Experience supporting DevSecOps and CI/CD environments. Experience with Jira, Confluence, or similar Agile lifecycle management tools. Excellent facilitation, communication, and stakeholder management skills. Experience supporting DoD or Intelligence Community programs. Additional Skills We Would Like to see SAFe Scrum Master (SSM), SAFe Release Train Engineer (RTE), SAFe Agilist certification. PMI Agile Certified Practitioner (PMI-ACP) and/or PMP certification. Experience with GitLab, Jenkins, GitHub Enterprise, or other CI/CD platforms. Experience with Kubernetes, cloud-native technologies, or containerized deployments. Experience supporting mission systems within the Intelligence Community. Experience with scaled Agile frameworks and multi-team release coordination. Who we are: Reinventing Geospatial, Inc. (RGi) is a fast-paced small business that has the environment and culture of a start-up, with the stability and benefits of a well-established firm. We solve complex problems within geospatial software development and national defense to make an Immediate Impact for our nation's soldiers and analysts. We pride ourselves on giving employees an exceptional life experience, where creativity thrives, and challenges are simply part of the fun. We provide truly excellent benefits, including: 100% paid employee healthcare & dental insurance Paid parental leave 401k with matching Escalating vacation time Referral bonuses Tuition reimbursement Professional development training Free beverages and snacks Weekly catered lunches and breakfast on Fridays Grow to be our next leader: At RGi, fostering a strong and organic corporate culture is paramount and serves as a compass on the decisions we make and how we operate the company. We believe our culture of camaraderie, innovation, and collaboration reflects the caliber of our employees and their dedication to the mission of providing quality software to our customers. As such, we want our employees to feel empowered to seek growth and leadership opportunities within the company and position us to maintain our culture as we grow. RGi provides opportunities, resources, training, and mentorship to all our employees to let them take control of their careers and become a leader or a crucial member of our company. If this is what you are looking for in a company, then you are what we are looking for in an employee. Reinventing Geospatial, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for all positions. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/26/2026
Full time
Job Description Job Description Reinventing Geospatial (RGi) is a leading expert in geospatial solutions for Defense, Intelligence, and Federal clients. We enhance situational awareness for soldiers and analysts by integrating software development with geospatial intelligence. Our projects range from data collection to advanced deep learning, leveraging tools like Python, Java, and ArcGIS. We don't just fill roles we build teams of high performers and leaders who make an immediate impact. At our core, we're driven by innovation and powered by people who work at the intersection of passion and performance. Here, you'll collaborate with bold thinkers, leverage cutting edge technology, and tackle meaningful challenges from day one. Our culture is defined and anchored by three pillars: Energy: We bring passion, purpose, and urgency to our work. Edge: We take initiative, embrace growth, and step outside our comfort zone. Execution: We get things done smartly, decisively, and with real results. If you're the kind of person who leads with initiative, thrives in a fast-paced environment, and is eager to create real impact, we want you on our team. Clearance: Active Top Secret clearance with an ability to obtain SCI access and willingness to obtain CI Polygraph US Citizenship Required This job posting is for a potential upcoming opening, and we encourage interested candidates to apply for future consideration. As an Release Train Engineer, you will Release Management Lead integrated release planning and execution across Agile teams. Coordinate release readiness, deployment, and production support. Manage release schedules, dependencies, risks, and cross-team alignment. Facilitate release planning and Go/No-Go reviews. Drive CI/CD, release automation, and continuous improvement. Communicate release status, metrics, and risks to leadership and customers. Ensure compliance with configuration, cybersecurity, and change management processes. Manage release documentation, approvals, and implementation activities. Scrum Master Serve as Scrum Master for one or more Agile teams. Facilitate Scrum ceremonies and Agile planning activities. Coach teams on Agile best practices and continuous improvement. Remove impediments and mitigate delivery risks. Partner with Product Managers to prioritize and maintain healthy backlogs. Foster collaboration across development, test, security, and operations. Track sprint metrics, velocity, and team health. Promote transparency, accountability, and delivery excellence. Program Leadership Coordinate cross-team dependencies and program execution. Support PI Planning, release forecasting, and roadmap alignment. Identify program risks and drive mitigation strategies. Deliver executive status reporting and release dashboards. Advance Agile maturity and process improvement initiatives. Mentor Scrum Masters and Agile teams to improve delivery outcomes. Release Train Engineer Qualifications: Bachelor's degree in Computer Science, Software Engineering, or related field and 8-12 years of prior relevant experience or Master's with 6-10 years of prior relevant experience. May possess a Doctorate in a technical domain. Certified Scrum Master (CSM), Advanced CSM, or Certified Scrum Professional (CSP). 10+ years of experience supporting software development programs. 5+ years of Release Management experience within Agile software development environments. 5+ years serving as a Scrum Master for Agile development teams. Experience managing releases across multiple Scrum teams. Strong understanding of Agile, Scrum, Kanban, and Lean methodologies. Experience supporting DevSecOps and CI/CD environments. Experience with Jira, Confluence, or similar Agile lifecycle management tools. Excellent facilitation, communication, and stakeholder management skills. Experience supporting DoD or Intelligence Community programs. Additional Skills We Would Like to see SAFe Scrum Master (SSM), SAFe Release Train Engineer (RTE), SAFe Agilist certification. PMI Agile Certified Practitioner (PMI-ACP) and/or PMP certification. Experience with GitLab, Jenkins, GitHub Enterprise, or other CI/CD platforms. Experience with Kubernetes, cloud-native technologies, or containerized deployments. Experience supporting mission systems within the Intelligence Community. Experience with scaled Agile frameworks and multi-team release coordination. Who we are: Reinventing Geospatial, Inc. (RGi) is a fast-paced small business that has the environment and culture of a start-up, with the stability and benefits of a well-established firm. We solve complex problems within geospatial software development and national defense to make an Immediate Impact for our nation's soldiers and analysts. We pride ourselves on giving employees an exceptional life experience, where creativity thrives, and challenges are simply part of the fun. We provide truly excellent benefits, including: 100% paid employee healthcare & dental insurance Paid parental leave 401k with matching Escalating vacation time Referral bonuses Tuition reimbursement Professional development training Free beverages and snacks Weekly catered lunches and breakfast on Fridays Grow to be our next leader: At RGi, fostering a strong and organic corporate culture is paramount and serves as a compass on the decisions we make and how we operate the company. We believe our culture of camaraderie, innovation, and collaboration reflects the caliber of our employees and their dedication to the mission of providing quality software to our customers. As such, we want our employees to feel empowered to seek growth and leadership opportunities within the company and position us to maintain our culture as we grow. RGi provides opportunities, resources, training, and mentorship to all our employees to let them take control of their careers and become a leader or a crucial member of our company. If this is what you are looking for in a company, then you are what we are looking for in an employee. Reinventing Geospatial, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for all positions. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Configuration Manager 3
Lentech Inc. Annapolis Junction, Maryland
Job Description Job Description Lentech is hiring a Configuration Manager Responsibilities: Provide Configuration Management support to Operations and Sustainment organization, specifically in support of the Configuration/Change Engineering Review Board (CERB) and lower-level Configuration Management Control Boards (CCBs) Assist the CERB Chair in providing comprehensive quality assurance and configuration management for all HPC Systems Serve as an advisor to (or non-voting member) Facilitate the management of software and hardware Configuration Items (CIs) Participate in the creation, update, and/review of Configuration Management (CM) Plans, and other associated documents. Implement hardware and software version control processes, policies and procedures Assist in maturing the Y33 request for change (RFC) processes across the CERB and CCBs Responsible for configuration management (CM) of developmental and operational systems. Works on developmental and operational teams to create and maintain configuration baselines (development, test, production, etc.) supporting developmental and operational systems. Uses or recommends automated CM tools to implement CM policies and procedures. Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system. Implement CM discipline for the entire life cycle of systems from initial requirements/capabilities baselines to system end-of-life. Perform change control and configuration audits. Required : Active and current TS.SCI w FSP through MD (DO NOT APPLY IF YON DONT HAVE THIS) CI poly MUST be within 5 years Eight (8) years' experience as a CM in programs and contracts of similar scope, type, and complexity is required. Education : Bachelor's degree in a technical or business discipline from an accredited college or university is required. Four (4) years of additional CM experience may be substituted for a bachelor's degree. A Master's degree may be substituted for two (2) years of experience, thereby reducing the total years of experience to six (6). If assigned to a developmental program, one (1) year of experience using a source code control system for a developmental program of similar scope and complexity is required. About Lentech, Inc. Lentech, Inc., provides technology-enabled IT Solutions and Mission Technical Solutions to civil, defense and intelligence customers. Through our accumulated years of experience, industry expertise, and strategic partnerships, Lentech has built mission-critical solutions for our federal and commercial customers. Lentech's clients achieve full life-cycle support and cost-effective managed services supporting enterprise computing and applications initiatives for Government agencies. Lentech's Mission Technical Solutions Division is focused on providing engineering, operations, I&T and technical services to civil and defense customers primarily in the aerospace fields. Lentech, Inc. is a performance-based company providing employees with challenging and interesting work, competitive pay and benefits, and opportunities to learn and grow. We focus on providing an environment of fun, sharing, collaboration and connection. Our culture is team oriented, non-hierarchical and entrepreneurial. It gives people a chance to participate and be a factor in the company's growth and success. Lentech, Inc. is an Equal Employment Opportunity (EEO) employer and considers all qualified applicants for employment without regard to race, color, religion, gender identification, national origin, sexual orientation, age, marital status, disability, protected veteran status, or any other factor prohibited by applicable law. We are proud of the diversity of our staff and seek diversity in our applicants. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our team members value the flexibility at Lentech that allows them to balance quality work and their personal lives. The range shown below is the national average for the position. The proposed salary range for this position is: $130,000.00-$147,000.00 Powered by JazzHR 34ja2G1TZu
09/26/2026
Full time
Job Description Job Description Lentech is hiring a Configuration Manager Responsibilities: Provide Configuration Management support to Operations and Sustainment organization, specifically in support of the Configuration/Change Engineering Review Board (CERB) and lower-level Configuration Management Control Boards (CCBs) Assist the CERB Chair in providing comprehensive quality assurance and configuration management for all HPC Systems Serve as an advisor to (or non-voting member) Facilitate the management of software and hardware Configuration Items (CIs) Participate in the creation, update, and/review of Configuration Management (CM) Plans, and other associated documents. Implement hardware and software version control processes, policies and procedures Assist in maturing the Y33 request for change (RFC) processes across the CERB and CCBs Responsible for configuration management (CM) of developmental and operational systems. Works on developmental and operational teams to create and maintain configuration baselines (development, test, production, etc.) supporting developmental and operational systems. Uses or recommends automated CM tools to implement CM policies and procedures. Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system. Implement CM discipline for the entire life cycle of systems from initial requirements/capabilities baselines to system end-of-life. Perform change control and configuration audits. Required : Active and current TS.SCI w FSP through MD (DO NOT APPLY IF YON DONT HAVE THIS) CI poly MUST be within 5 years Eight (8) years' experience as a CM in programs and contracts of similar scope, type, and complexity is required. Education : Bachelor's degree in a technical or business discipline from an accredited college or university is required. Four (4) years of additional CM experience may be substituted for a bachelor's degree. A Master's degree may be substituted for two (2) years of experience, thereby reducing the total years of experience to six (6). If assigned to a developmental program, one (1) year of experience using a source code control system for a developmental program of similar scope and complexity is required. About Lentech, Inc. Lentech, Inc., provides technology-enabled IT Solutions and Mission Technical Solutions to civil, defense and intelligence customers. Through our accumulated years of experience, industry expertise, and strategic partnerships, Lentech has built mission-critical solutions for our federal and commercial customers. Lentech's clients achieve full life-cycle support and cost-effective managed services supporting enterprise computing and applications initiatives for Government agencies. Lentech's Mission Technical Solutions Division is focused on providing engineering, operations, I&T and technical services to civil and defense customers primarily in the aerospace fields. Lentech, Inc. is a performance-based company providing employees with challenging and interesting work, competitive pay and benefits, and opportunities to learn and grow. We focus on providing an environment of fun, sharing, collaboration and connection. Our culture is team oriented, non-hierarchical and entrepreneurial. It gives people a chance to participate and be a factor in the company's growth and success. Lentech, Inc. is an Equal Employment Opportunity (EEO) employer and considers all qualified applicants for employment without regard to race, color, religion, gender identification, national origin, sexual orientation, age, marital status, disability, protected veteran status, or any other factor prohibited by applicable law. We are proud of the diversity of our staff and seek diversity in our applicants. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our team members value the flexibility at Lentech that allows them to balance quality work and their personal lives. The range shown below is the national average for the position. The proposed salary range for this position is: $130,000.00-$147,000.00 Powered by JazzHR 34ja2G1TZu
Forward Deployed Engineer, Operations & Sustainment (R5497)
Shield AI Washington, Washington DC
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/26/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Senior Release Train Engineer
Reinventing Geospatial, Inc. (RGi) Gaithersburg, Maryland
Job Description Job Description Reinventing Geospatial (RGi) is a leading expert in geospatial solutions for Defense, Intelligence, and Federal clients. We enhance situational awareness for soldiers and analysts by integrating software development with geospatial intelligence. Our projects range from data collection to advanced deep learning, leveraging tools like Python, Java, and ArcGIS. We don't just fill roles we build teams of high performers and leaders who make an immediate impact. At our core, we're driven by innovation and powered by people who work at the intersection of passion and performance. Here, you'll collaborate with bold thinkers, leverage cutting edge technology, and tackle meaningful challenges from day one. Our culture is defined and anchored by three pillars: Energy: We bring passion, purpose, and urgency to our work. Edge: We take initiative, embrace growth, and step outside our comfort zone. Execution: We get things done smartly, decisively, and with real results. If you're the kind of person who leads with initiative, thrives in a fast-paced environment, and is eager to create real impact, we want you on our team. Clearance: Active Top Secret clearance with an ability to obtain SCI access and willingness to obtain CI Polygraph US Citizenship Required This job posting is for a potential upcoming opening, and we encourage interested candidates to apply for future consideration. As an Release Train Engineer, you will Release Management Lead integrated release planning and execution across Agile teams. Coordinate release readiness, deployment, and production support. Manage release schedules, dependencies, risks, and cross-team alignment. Facilitate release planning and Go/No-Go reviews. Drive CI/CD, release automation, and continuous improvement. Communicate release status, metrics, and risks to leadership and customers. Ensure compliance with configuration, cybersecurity, and change management processes. Manage release documentation, approvals, and implementation activities. Scrum Master Serve as Scrum Master for one or more Agile teams. Facilitate Scrum ceremonies and Agile planning activities. Coach teams on Agile best practices and continuous improvement. Remove impediments and mitigate delivery risks. Partner with Product Managers to prioritize and maintain healthy backlogs. Foster collaboration across development, test, security, and operations. Track sprint metrics, velocity, and team health. Promote transparency, accountability, and delivery excellence. Program Leadership Coordinate cross-team dependencies and program execution. Support PI Planning, release forecasting, and roadmap alignment. Identify program risks and drive mitigation strategies. Deliver executive status reporting and release dashboards. Advance Agile maturity and process improvement initiatives. Mentor Scrum Masters and Agile teams to improve delivery outcomes. Release Train Engineer Qualifications: Bachelor's degree in Computer Science, Software Engineering, or related field and 8-12 years of prior relevant experience or Master's with 6-10 years of prior relevant experience. May possess a Doctorate in a technical domain. Certified Scrum Master (CSM), Advanced CSM, or Certified Scrum Professional (CSP). 10+ years of experience supporting software development programs. 5+ years of Release Management experience within Agile software development environments. 5+ years serving as a Scrum Master for Agile development teams. Experience managing releases across multiple Scrum teams. Strong understanding of Agile, Scrum, Kanban, and Lean methodologies. Experience supporting DevSecOps and CI/CD environments. Experience with Jira, Confluence, or similar Agile lifecycle management tools. Excellent facilitation, communication, and stakeholder management skills. Experience supporting DoD or Intelligence Community programs. Additional Skills We Would Like to see SAFe Scrum Master (SSM), SAFe Release Train Engineer (RTE), SAFe Agilist certification. PMI Agile Certified Practitioner (PMI-ACP) and/or PMP certification. Experience with GitLab, Jenkins, GitHub Enterprise, or other CI/CD platforms. Experience with Kubernetes, cloud-native technologies, or containerized deployments. Experience supporting mission systems within the Intelligence Community. Experience with scaled Agile frameworks and multi-team release coordination. Who we are: Reinventing Geospatial, Inc. (RGi) is a fast-paced small business that has the environment and culture of a start-up, with the stability and benefits of a well-established firm. We solve complex problems within geospatial software development and national defense to make an Immediate Impact for our nation's soldiers and analysts. We pride ourselves on giving employees an exceptional life experience, where creativity thrives, and challenges are simply part of the fun. We provide truly excellent benefits, including: 100% paid employee healthcare & dental insurance Paid parental leave 401k with matching Escalating vacation time Referral bonuses Tuition reimbursement Professional development training Free beverages and snacks Weekly catered lunches and breakfast on Fridays Grow to be our next leader: At RGi, fostering a strong and organic corporate culture is paramount and serves as a compass on the decisions we make and how we operate the company. We believe our culture of camaraderie, innovation, and collaboration reflects the caliber of our employees and their dedication to the mission of providing quality software to our customers. As such, we want our employees to feel empowered to seek growth and leadership opportunities within the company and position us to maintain our culture as we grow. RGi provides opportunities, resources, training, and mentorship to all our employees to let them take control of their careers and become a leader or a crucial member of our company. If this is what you are looking for in a company, then you are what we are looking for in an employee. Reinventing Geospatial, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for all positions. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/26/2026
Full time
Job Description Job Description Reinventing Geospatial (RGi) is a leading expert in geospatial solutions for Defense, Intelligence, and Federal clients. We enhance situational awareness for soldiers and analysts by integrating software development with geospatial intelligence. Our projects range from data collection to advanced deep learning, leveraging tools like Python, Java, and ArcGIS. We don't just fill roles we build teams of high performers and leaders who make an immediate impact. At our core, we're driven by innovation and powered by people who work at the intersection of passion and performance. Here, you'll collaborate with bold thinkers, leverage cutting edge technology, and tackle meaningful challenges from day one. Our culture is defined and anchored by three pillars: Energy: We bring passion, purpose, and urgency to our work. Edge: We take initiative, embrace growth, and step outside our comfort zone. Execution: We get things done smartly, decisively, and with real results. If you're the kind of person who leads with initiative, thrives in a fast-paced environment, and is eager to create real impact, we want you on our team. Clearance: Active Top Secret clearance with an ability to obtain SCI access and willingness to obtain CI Polygraph US Citizenship Required This job posting is for a potential upcoming opening, and we encourage interested candidates to apply for future consideration. As an Release Train Engineer, you will Release Management Lead integrated release planning and execution across Agile teams. Coordinate release readiness, deployment, and production support. Manage release schedules, dependencies, risks, and cross-team alignment. Facilitate release planning and Go/No-Go reviews. Drive CI/CD, release automation, and continuous improvement. Communicate release status, metrics, and risks to leadership and customers. Ensure compliance with configuration, cybersecurity, and change management processes. Manage release documentation, approvals, and implementation activities. Scrum Master Serve as Scrum Master for one or more Agile teams. Facilitate Scrum ceremonies and Agile planning activities. Coach teams on Agile best practices and continuous improvement. Remove impediments and mitigate delivery risks. Partner with Product Managers to prioritize and maintain healthy backlogs. Foster collaboration across development, test, security, and operations. Track sprint metrics, velocity, and team health. Promote transparency, accountability, and delivery excellence. Program Leadership Coordinate cross-team dependencies and program execution. Support PI Planning, release forecasting, and roadmap alignment. Identify program risks and drive mitigation strategies. Deliver executive status reporting and release dashboards. Advance Agile maturity and process improvement initiatives. Mentor Scrum Masters and Agile teams to improve delivery outcomes. Release Train Engineer Qualifications: Bachelor's degree in Computer Science, Software Engineering, or related field and 8-12 years of prior relevant experience or Master's with 6-10 years of prior relevant experience. May possess a Doctorate in a technical domain. Certified Scrum Master (CSM), Advanced CSM, or Certified Scrum Professional (CSP). 10+ years of experience supporting software development programs. 5+ years of Release Management experience within Agile software development environments. 5+ years serving as a Scrum Master for Agile development teams. Experience managing releases across multiple Scrum teams. Strong understanding of Agile, Scrum, Kanban, and Lean methodologies. Experience supporting DevSecOps and CI/CD environments. Experience with Jira, Confluence, or similar Agile lifecycle management tools. Excellent facilitation, communication, and stakeholder management skills. Experience supporting DoD or Intelligence Community programs. Additional Skills We Would Like to see SAFe Scrum Master (SSM), SAFe Release Train Engineer (RTE), SAFe Agilist certification. PMI Agile Certified Practitioner (PMI-ACP) and/or PMP certification. Experience with GitLab, Jenkins, GitHub Enterprise, or other CI/CD platforms. Experience with Kubernetes, cloud-native technologies, or containerized deployments. Experience supporting mission systems within the Intelligence Community. Experience with scaled Agile frameworks and multi-team release coordination. Who we are: Reinventing Geospatial, Inc. (RGi) is a fast-paced small business that has the environment and culture of a start-up, with the stability and benefits of a well-established firm. We solve complex problems within geospatial software development and national defense to make an Immediate Impact for our nation's soldiers and analysts. We pride ourselves on giving employees an exceptional life experience, where creativity thrives, and challenges are simply part of the fun. We provide truly excellent benefits, including: 100% paid employee healthcare & dental insurance Paid parental leave 401k with matching Escalating vacation time Referral bonuses Tuition reimbursement Professional development training Free beverages and snacks Weekly catered lunches and breakfast on Fridays Grow to be our next leader: At RGi, fostering a strong and organic corporate culture is paramount and serves as a compass on the decisions we make and how we operate the company. We believe our culture of camaraderie, innovation, and collaboration reflects the caliber of our employees and their dedication to the mission of providing quality software to our customers. As such, we want our employees to feel empowered to seek growth and leadership opportunities within the company and position us to maintain our culture as we grow. RGi provides opportunities, resources, training, and mentorship to all our employees to let them take control of their careers and become a leader or a crucial member of our company. If this is what you are looking for in a company, then you are what we are looking for in an employee. Reinventing Geospatial, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for all positions. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Systems Specialist II
Albireo Energy Gambrills, Maryland
Job Description Job Description Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. A key member of the Albireo team, the System Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects. Performs preventative and predictive maintenance service activities to ensure optimal performance of system. Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues related to the BAS Control system operation. Understanding complex control systems including diagnosing and troubleshooting networking and integration. Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software. Performs and executes assigned work efficiently and professionally. Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. Trains the customer in control systems operations including obtaining customer training form, providing training certificates. Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts. Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately. Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout. Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Ability to load and update software on network controllers, field controllers, computers and servers. Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation. Requirements Requires extensive knowledge of a variety of electronic or digital controls systems. Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or similar field. Degree may be offset by two years of experience in servicing electronic and or mechanical systems. Three to five years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites. Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner. Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry. Valid Driver's license with a clean record. Pay Rate: $40-$50/hr. DOE. Benefits Medical Insurance Dental Insurance Vision Insurance Basic Life Insurance Voluntary Life Insurance Short Term & Long Term Disability Paid Vacation Paid Sick Time Paid Holidays 401K with Company match Pre-Employment Requirements: All offers of employment are contingent upon successful completion of applicable pre-employment screenings, which may include a background check and drug screening, conducted in accordance with applicable federal, state, and local laws. Positions where driving is an essential function will also require a satisfactory Motor Vehicle Record (MVR). Work Authorization: Candidates must be authorized to work in the United States. Agency Submissions: Albireo Energy does not accept unsolicited candidate submissions from third-party recruiting agencies. Candidate ownership will only be recognized when submitted under an active, authorized agreement and through our official Applicant Tracking System. Submissions received without a prior agreement will be considered the property of Albireo Energy. Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/26/2026
Full time
Job Description Job Description Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point to point check out to verify that controls systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. A key member of the Albireo team, the System Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include: Performs start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects. Performs preventative and predictive maintenance service activities to ensure optimal performance of system. Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues related to the BAS Control system operation. Understanding complex control systems including diagnosing and troubleshooting networking and integration. Ability to write, create, load, test and commission programming software and graphics utilizing various programming languages and software. Performs and executes assigned work efficiently and professionally. Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. Trains the customer in control systems operations including obtaining customer training form, providing training certificates. Completes, compiles and submits job documentation such as commissioning documentation, punch lists, etc. Marks up controls submittals to capture field changes and discrepancies for engineering to create As-Builts. Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Reports problems or changes to management immediately. Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades and or enhancements to existing equipment. May assist with job layout. Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Ability to load and update software on network controllers, field controllers, computers and servers. Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation. Requirements Requires extensive knowledge of a variety of electronic or digital controls systems. Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or similar field. Degree may be offset by two years of experience in servicing electronic and or mechanical systems. Three to five years of increasingly responsible experience in servicing electronic controls and HVAC equipment. Ability to coordinate the work of others on multiple job sites. Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner. Must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry. Valid Driver's license with a clean record. Pay Rate: $40-$50/hr. DOE. Benefits Medical Insurance Dental Insurance Vision Insurance Basic Life Insurance Voluntary Life Insurance Short Term & Long Term Disability Paid Vacation Paid Sick Time Paid Holidays 401K with Company match Pre-Employment Requirements: All offers of employment are contingent upon successful completion of applicable pre-employment screenings, which may include a background check and drug screening, conducted in accordance with applicable federal, state, and local laws. Positions where driving is an essential function will also require a satisfactory Motor Vehicle Record (MVR). Work Authorization: Candidates must be authorized to work in the United States. Agency Submissions: Albireo Energy does not accept unsolicited candidate submissions from third-party recruiting agencies. Candidate ownership will only be recognized when submitted under an active, authorized agreement and through our official Applicant Tracking System. Submissions received without a prior agreement will be considered the property of Albireo Energy. Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Integris
Systems Technician
Integris Kansas City, Kansas
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/26/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Corporate CM/DM Manager-Security Clearance Eligibility Required
AVT Simulation Orlando, Florida
Job Description Job Description Job Summary The Corporate CM/DM Manager will possess a comprehensive knowledge of Configuration Management Principles as they apply to both Hardware and Software for DoD Simulation and Training programs to accomplish the following CM activities: Development and maintenance of configuration management documentation (plans, processes, procedures) that Create Company Standards, Track and Control changes to configured items, Establish baselines, Perform audits, and Collaborate with Engineering on the release of hardware drawings and software builds. Additionally, the CM/DM Manager will ensure that all projects and programs are adhering to company Configuration Management/Data Management processes. Responsibilities/Duties/Functions/Tasks: Create/maintain configuration management processes that utilize software tools to accomplish configuration control and change management. Follow and enforce configuration management policies and practices. Educate staff about configuration policies and practices. Maintain (update as necessary) configuration management plans and procedures. Analyze and resolve configuration problems in a timely fashion. Communicate configuration discrepancies to Management for immediate resolutions. Approve Configuration management solutions that effectively meet customer requirements when deviation from standards is required. Plan and coordinate system configuration activities for timely completion. Develop process improvements to enhance configuration efficiency. Determine configuration requirements and develop system configuration procedures. Manage any program CM managers that are executing system configuration in accordance with customer needs. Assist in configuration audits and implement audit recommendations. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Minimum Requirements: Completion of a full course of study in an accredited college or university leading to a Bachelor's or higher degree in computer science, computer engineering or a related field. Substitutions: Eight (8) years of professional experience in Configuration and Data Management or related roles. At least 1 year of experience in configuration/change management associated with the software development of DoD simulation training systems. Knowledge and experience in CMMI and ISO 9001. Ability to work in a team environment. Essential Mental Requirements: Strong verbal and written communication skills for documentation, intra-team and interdisciplinary communication. Strong computer proficiency. Attention to detail in written documentation and work performed. Ability to analyze and think critically about a problem. Excellent organizational and documentation skills. Essential Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee must occasionally lift or move office products and supplies, up to 10 pounds. Equipment/Software/Tools Used: Windows computer or laptop, phone, copier, fax machine, filing cabinets. Microsoft Office Suite (Word, Excel, PowerPoint, Project, Visio, Outlook). Issue Tracking and information sharing applications (JIRA, Confluence, SharePoint). Our Heritage: Founded in 1998 by an engineer, AVT Simulation is an Orlando-based, end-to-end systems integration and full-service modeling and simulation small business. Since our beginning, AVT's highly specialized staff of engineers has included some of the top leaders in the simulation industry. With an average of over 20 years of simulation experience, our dedicated staff provides specialized solutions for customers requiring on point solutions to complex problems. AVT has always been a company that strives to make a positive difference in the lives we touch. These lives include our employees and their families, our partner companies and their employees, and ultimately the warfighters receiving our products and services. Our core values are so very important to us as a company. They guide us towards success. They make us a great company to work for and a strong partner to work with. - People First - Mission Excellence - Do the Right Thing - Commitment People First is our first and most important core value because we firmly believe the success of AVT is directly related to supporting our employees. We have a lot of fun (with regular employee events and engagements), while still working hard to accomplish our mission of serving our military and the warfighter. We're looking for candidates that embody these core values, know how to have fun while working hard, and think they would thrive in an environment like ours. If you're a self-motivated individual, then come join AVT. Come make your difference. EOE - Equal Opportunity Employer-Vet/Disability Qualified individuals with a disability have the right to request a reasonable accommodation. If you are unable or limited in your ability to use or access our careers website as a result of your disability, request a reasonable accommodation by visiting and follow the instructions at the bottom. Powered by JazzHR himJuMdWIG
09/26/2026
Full time
Job Description Job Description Job Summary The Corporate CM/DM Manager will possess a comprehensive knowledge of Configuration Management Principles as they apply to both Hardware and Software for DoD Simulation and Training programs to accomplish the following CM activities: Development and maintenance of configuration management documentation (plans, processes, procedures) that Create Company Standards, Track and Control changes to configured items, Establish baselines, Perform audits, and Collaborate with Engineering on the release of hardware drawings and software builds. Additionally, the CM/DM Manager will ensure that all projects and programs are adhering to company Configuration Management/Data Management processes. Responsibilities/Duties/Functions/Tasks: Create/maintain configuration management processes that utilize software tools to accomplish configuration control and change management. Follow and enforce configuration management policies and practices. Educate staff about configuration policies and practices. Maintain (update as necessary) configuration management plans and procedures. Analyze and resolve configuration problems in a timely fashion. Communicate configuration discrepancies to Management for immediate resolutions. Approve Configuration management solutions that effectively meet customer requirements when deviation from standards is required. Plan and coordinate system configuration activities for timely completion. Develop process improvements to enhance configuration efficiency. Determine configuration requirements and develop system configuration procedures. Manage any program CM managers that are executing system configuration in accordance with customer needs. Assist in configuration audits and implement audit recommendations. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Minimum Requirements: Completion of a full course of study in an accredited college or university leading to a Bachelor's or higher degree in computer science, computer engineering or a related field. Substitutions: Eight (8) years of professional experience in Configuration and Data Management or related roles. At least 1 year of experience in configuration/change management associated with the software development of DoD simulation training systems. Knowledge and experience in CMMI and ISO 9001. Ability to work in a team environment. Essential Mental Requirements: Strong verbal and written communication skills for documentation, intra-team and interdisciplinary communication. Strong computer proficiency. Attention to detail in written documentation and work performed. Ability to analyze and think critically about a problem. Excellent organizational and documentation skills. Essential Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee must occasionally lift or move office products and supplies, up to 10 pounds. Equipment/Software/Tools Used: Windows computer or laptop, phone, copier, fax machine, filing cabinets. Microsoft Office Suite (Word, Excel, PowerPoint, Project, Visio, Outlook). Issue Tracking and information sharing applications (JIRA, Confluence, SharePoint). Our Heritage: Founded in 1998 by an engineer, AVT Simulation is an Orlando-based, end-to-end systems integration and full-service modeling and simulation small business. Since our beginning, AVT's highly specialized staff of engineers has included some of the top leaders in the simulation industry. With an average of over 20 years of simulation experience, our dedicated staff provides specialized solutions for customers requiring on point solutions to complex problems. AVT has always been a company that strives to make a positive difference in the lives we touch. These lives include our employees and their families, our partner companies and their employees, and ultimately the warfighters receiving our products and services. Our core values are so very important to us as a company. They guide us towards success. They make us a great company to work for and a strong partner to work with. - People First - Mission Excellence - Do the Right Thing - Commitment People First is our first and most important core value because we firmly believe the success of AVT is directly related to supporting our employees. We have a lot of fun (with regular employee events and engagements), while still working hard to accomplish our mission of serving our military and the warfighter. We're looking for candidates that embody these core values, know how to have fun while working hard, and think they would thrive in an environment like ours. If you're a self-motivated individual, then come join AVT. Come make your difference. EOE - Equal Opportunity Employer-Vet/Disability Qualified individuals with a disability have the right to request a reasonable accommodation. If you are unable or limited in your ability to use or access our careers website as a result of your disability, request a reasonable accommodation by visiting and follow the instructions at the bottom. Powered by JazzHR himJuMdWIG
Integris
Systems Technician
Integris Santa Fe, New Mexico
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/26/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Integris
Systems Technician
Integris Las Cruces, New Mexico
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/26/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.

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