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Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Exempt Hiring Range: $91,644.80 - $164,944.00 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 8:00 AM - 4:30 PM Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 99940 - 5980 IS Enterprise Solution Architecture This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. The Senior Epic Client System Administrator supports, configures, and maintains Epic Client Systems to ensure reliable access to Epic applications across clinical and operational environments. I. Major Responsibilities Install, configure, and maintain Epic components including Hyperspace, Interconnect, EPS, Web BLOB, MyChart, CareLink, Rover, Haiku. Support daily operations of Epic client systems and web/service servers. Troubleshoot system issues, performance problems, and integration failures. Participate in cloud migration tasks including endpoint updates, IRIS reinstall support, Kuiper and System Pulse operations. Collaborate with technical leads, application teams, and infrastructure teams. Acts as a technical leader and mentor to up and coming team members. Ability to effectively articulate recommended solutions to project teams, management, and executive leadership. Takes lead on large projects, initiatives, and complex changes. II. Position Qualifications License/Certification/Education: Required: Bachelor's degree or equivalent experience. Experience/Skills: 6+ years in Healthcare IT in an Epic Client Systems role. Technical expertise in Windows Server, Epic client distribution tools, and web/service servers. Strong analytical troubleshooting and problem solving skills. Effective communication and collaboration with clinical and technical teams. Ability to document procedures, configurations, and operational playbooks. Adaptability in fast paced healthcare and cloud migration environments. Advanced troubleshooting skills for Epic client systems and Windows Server environments. Proficiency with scripting (PowerShell) for automation and system management. Understanding of Azure, virtual infrastructure, and cloud hosted workflows. Ability to manage client distribution tools and web/service server architecture. Experience supporting clinical and operational teams in a healthcare environment. Strong documentation skills for technical procedures and operational workflows. Ability to work in fast paced, rapidly evolving technical environments. Preferred: Experience with Citrix, Azure, Imprivata, Layer 2/3 networking. Epic Certifications: Hyperspace Deployment Administration (Client Access to Hyperspace) and Web and Service Server Administration, including Hyperspace Web, MyChart, Interconnect, and Web BLOB/Business Continuity Access (BCA)/Epic Print Service (EPS). Candidates who do not possess these certifications at the time of hire must obtain them within 12 months of their start date. Microsoft Certifications: Microsoft 365 Administrator (MS-102), Azure Administrator Associate (AZ-104), Microsoft Endpoint Administrator (MD-102), and Microsoft Windows Server Hybrid Administrator Associate (AZ-800/AZ-801). Candidates who do not possess these certifications at the time of hire must obtain them within 12 months of their start date. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . We will make every effort to respond to your request for disability assistance as soon as possible.

Job Description Job Description At Sophic, the most important part of what we do is fulfilling the needs of people. This includes our employees, partners, clients, and client's client. We take great pride in delivering an exceptional client experience and creating an environment where everyone feels that they are valued members of Sophic, no matter their role. As a Systems Engineer, you will work with clients to develop, integrate, and manage the requirements related to Human Systems Integration (HSI) and Human Factors and work with clients to optimize human-centered design solutions within complex systems. Your expertise will contribute to enhancing user experience, safety, and overall system performance. Primary responsibilities of this role include: Provide systems engineering leadership, representing multiple skill areas, to both internal and external stakeholders Provide technical expertise and guidance throughout the project lifecycle, from requirements analysis to operational testing Engage with clients to understand their specific needs and goals, and provide consultation on HSI principles and best practices Collaborate with cross-functional teams to gather and analyze HSI and Human Factors requirements, ensuring alignment with project objectives and user needs. Translate user needs, ergonomic considerations, and usability requirements into clear and comprehensive technical specifications Evaluate client system requirements and identify opportunities to incorporate human-centered design principles, ensuring the consideration of human factors in the early stages of system development Develop, document, and maintain a structured set of HSI and Human Factors requirements, ensuring traceability, completeness, and compliance with industry standards and regulations Establish a robust requirements management process, including version control, change tracking, and impact analysis Collaborate closely with client teams to prioritize human factors and ergonomic considerations throughout the design and development lifecycle Conduct thorough usability assessments and evaluations to identify potential issues early in development Serve as a bridge between technical teams, designers, and stakeholders, effectively communicating requirements, trade-offs, and design rationale. Coordinate with various stakeholders to ensure HSI and Human Factors requirements are well-understood and integrated into project planning. Plan and conduct usability testing sessions to gather user feedback and assess system performance in real-world scenarios. Analyze usability test results and provide actionable recommendations for improving system usability and user satisfaction. Continuously refine and enhance the requirements management process based on lessons learned and evolving industry standards. Assess potential risks associated with human error within complex systems and propose mitigation strategies to enhance safety and system performance Work closely with engineers, designers, and other stakeholders to integrate human-centered design principles into system development processes, ensuring seamless collaboration and effective implementation of HSI principles Lead and manage projects from conception to completion, ensuring delivery within established timelines and budget Motivates and monitors the progress of work performed by project staff Conducts final inspections and reports for the project Serve as a key resource or point of escalation for systems engineering issues and resolve problems or questions from internal and external sources Conduct feasibility studies, perform risk assessments, and develop mitigation plans to address potential project pitfalls or challenges. Define and communicate design requirements based on user data/insights Develop project plans and communications for clients and C-suite personnel Write engineering technical reports and assessments Evaluate, recommend, and implement procedures for data acquisition, management, and quality control Evaluates, conducts, and recommends methods for data analysis, and monitors and interprets results of analysis Ensure compliance with industry standards, best practices, and regulatory requirements throughout system engineering and integration processes Stay abreast of industry trends, best practices, and emerging HSI and Human Factors engineering technologies. Connect with current clients and partners throughout their engagement with Sophic and ensure they receive an exceptional experience Effectively communicate with Sophic management and clients Assist with scheduling and coordinating meetings Ensure all records are kept up-to-date and are accurate Maintain consistent communication regarding weekly plan/weekly status Participate in necessary training Maintain rapport with clients and industry contacts to enhance opportunities for additional funding and contracts Plans and participates in meetings, discussion groups, and other types of events to promote project and company visibility Take ownership of your role and function; if you have new ideas and suggestions, we expect to hear them! Job Qualifications Bachelor's degree in Systems Engineering or Aerospace Engineering with 3+ years of experience in the aerospace industry Master's degree in human factors preferred INCOSE Certification desired Experience with NASA design review processes Knowledge of human rating requirements for NASA and commercial crew vehicles Knowledge of the NASA safety process for pre-flight designs, in-flight operations, and post-flight analysis Familiarity with NASA crew vehicles and training programs/processes designed for such vehicles Other industry experience or knowledge base preferred (e.g., biomedical, energy/oil and gas, and biomedical) Proven experience in systems engineering, requirements management, and human factors engineering. Familiarity with relevant industry standards and regulations related to HSI and Human Factors (Aerospace, FDA, DoD etc) Experience in conducting usability testing and user evaluations is a plus. Skills Proficient in Microsoft Office Suite Some experience in Computer-Aided Design (CAD) Excellent communication and collaboration skills, with the ability to effectively convey technical concepts and interact with diverse stakeholders Ability to build and maintain relationships with management, team members, and clients Proven track record of successfully leading and delivering engineering projects within established timelines and budget constraints Demonstrated leadership skills and the ability to mentor and develop junior team members Strong attention to detail and a focus on quality, ensuring that all deliverables meet established standards Big-picture and forward-thinking with the ability to think strategically Strong analytical and critical thinking skills that can be applied to a given task or goal Project management skills and the ability to work in a fast-paced, dynamic environment Self-motivation and self-driven

The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Required attachments are listed below on the posting. Your application will not be considered without the required attachments. Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at or . Job Description The University of Nevada, Las Vegas invites applications for Public Service Intern 1, Information Technology R . ROLE of the POSITION Under general supervision, Public Service Interns receive training and complete a variety of assignments in staff activities directly relating to their major course of study in order to enhance their academic training. This role provides Help Desk support, offering a range of assistance to customers with technical needs and usage. While the position operates within a technology support environment, the core duties extend beyond technical troubleshooting and encompass service operations, administrative coordination, and organizational support functions that directly support academic pathways in Business, Management, Public Administration, Operations, Communications, and Information Systems. Duties include: Under general supervision, assist with routine troubleshooting of hardware, software, and account-related issues for faculty, staff, and students through phone, ticketing system, and in-person support. Apply established procedures to diagnose and resolve common technology concerns while developing technical and customer support skills. Review incoming IT service requests, document issues accurately, and route or resolve tickets in accordance with established guidelines. Follow up with customers to provide updates and ensure issues are addressed in a timely and professional manner. Assist in orienting and guiding Student Help Desk workers on standard operating procedures, ticket documentation practices, and the use of service tools. Reinforce effective communication techniques and consistent service standards under the direction of supervisory staff. Support student field workers by demonstrating established procedures for resolving common on-site technical issues. Share knowledge of hardware, software, and troubleshooting processes while modeling professional interaction with campus customers. Assist in maintaining and updating Student Help Desk schedules and operational coverage plans to help ensure consistent service availability. Provide administrative support related to staffing coordination and service continuity. Gain practical experience by assisting with more complex or high-priority service requests under guidance from professional staff. Participate in both desk and field activities to broaden understanding of campus technology services, public service operations, and problem resolution processes. INFORMATIONAL NOTES: Employment is not to exceed six months from the date of graduation. PROFILE of the OFFICE OF INFORMATION TECHNOLOGY With a focus on excellent customer service, UNLV Information Technology (UNLV IT) provides a full range of IT services, from leadership and enterprise solutions to training and support, for our students, faculty, and staff. As a partner in teaching, learning, research, and administration at a Top-Tier university, we are seeking team members who value innovation, collaboration, and excellence. We believe that every person brings unique experiences and perspectives that strengthen our team and help us serve UNLV's broad community with empathy, which is a key to our success. Applicants seeking a values-driven environment that celebrates individuality and that are committed to service are highly encouraged to apply. MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE: Graduation from high school or the equivalent and enrollment and continued successful performance in an academic program related to the field of employment at an accredited college or university. KNOWLEDGE, SKILLS AND ABILITIES (required at time of application): General knowledge of: principles and practices of the professional occupation of interest IT Help Desk Support . Ability to: compose reports of work activities. BACKGROUND SCREENNING Employment is contingent upon the successful completion of a pre-employment background screening. PREFERRED QUALIFICATIONS Prior customer service experience in a technical or service-oriented environment Previous IT Help Desk or user support experience in a high-volume setting Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users Strong organizational skills, with the ability to plan, prioritize, and manage multiple tasks effectively Experience serving as a lead worker, mentor, or trainer to peers or less-experienced staff Experience working in a higher education environment Commitment to collaboration, respect for others, and high-quality customer service COMMITMENT to DIVERSITY and CAMPUS VALUES A successful candidate will support diversity, equity, and inclusiveness and contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit. SALARY Grade 27 Step 1, salary $46,207.44 prorated to reflect 30-hour work weeks is $34,655.58. In accordance with Nevada Administrative Code (NAC) 284.170, initial appointments to classified positions typically begin at Step 1 of the assigned grade. A "Step" refers to the specific rate of pay within a grade, as determined by the Division of Human Resources. This is a 0.75 FTE position scheduled to work 30 hours per week. Eligibility for a merit salary increase is based on completion of one year of full-time-equivalent service. Accordingly, an employee who remains at 0.75 FTE will generally reach the required service threshold after approximately 16 months rather than 12 months. Merit increases remain subject to satisfactory performance and the rules governing pay progression. BENEFITS OF WORKING AT UNLV Competitive total rewards package including: Paid time off, sick leave, and holidays: Annual and sick leave accrue on a prorated basis according to the employee's hours in paid status. At 0.75 FTE, leave is generally earned at 75 percent of the applicable full-time accrual rate. Excellent health insurance including medical, dental and vision Comprehensive retirement plans and voluntary benefits programs No state income tax Tuition discounts at Nevada System of Higher Education (NSHE) schools Tuition discounts for spouses, domestic partners, and dependents PERKS & PROGRAMS Employee recognition and appreciation programs UNLV athletics ticket discounts Statewide employee purchase program discounts RebelCard discounts on and off campus Wellness programming for all UNLV faculty and staff at no cost Opportunity for career advancements to leadership roles Connect with colleagues with shared interests Personal and professional development opportunities A comprehensive onboarding program, Rebels: Onboard Support and resources available for veteran applicants - contact or visit our Veterans Webpage. HOW TO APPLY THIS RECRUITMENT MAY CLOSE PRIOR TO THE ANNOUNCED CLOSING DATE BELOW BASED ON VOLUME OF APPLICATIONS RECEIVED. Submit a letter of interest (cover letter) and a detailed resume listing qualifications and experience. If you are a veteran, please attach your DD-214 or other applicable official documentation to your application as evidence of Veterans or Disabled Veteran's status. Attach ALL documents in the CV/Resume attachment section when applying. Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. The resume must have a detailed description of the major duties that you performed as a part of each job; applicants must demonstrate that they qualify for this position. Education (including High School) and experience must be clearly documented. Your application will NOT be moved forward if your application is incomplete. This recruitment will close at midnight (Pacific Standard Time) on Monday, October 5, 2026. Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted. Veterans are encouraged to apply. UNLV values the skills of those who have served. Learn more at Veterans Webpage or contact for support. For assistance with the application process, please review instructions on How to Apply. For further assistance, contact UNLV IT Human Resources at or . click apply for full job details

Job Description Job Description Job Title: Machine Learning Operations Engineer Location: Dallas, Texas Type: Contract To Hire Compensation: $60.00 - $120,000.00 Work Model: Onsite - onsite Hours: 40.0 Security Clearance: None specified Overview Leave placeholder text here for recruiter to input Responsibilities Optimize and maintain large-scale feature engineering pipelines using PySpark, Pandas, and PyArrow on Hadoop-based infrastructure. Refactor and modularize ML codebases to enhance reusability, maintainability, and performance. Collaborate with platform teams on compute capacity planning, resource allocation, and system upgrades. Integrate with existing model serving frameworks to support testing, deployment, and rollback processes. Monitor and troubleshoot production ML pipelines, ensuring high reliability, low latency, and cost efficiency. Contribute to internal ML platforms by sharing insights, proposing improvements, and documenting best practices. Build near real-time ML pipelines using Kafka and Spark Streaming. Work with AWS and SageMaker MLOps ecosystem. Requirements 6+ years of experience in software engineering, data engineering, or MLOps roles. Strong programming expertise in Python, with hands-on experience in Pandas, PySpark, and PyArrow. Deep understanding of the Hadoop ecosystem, distributed computing, and performance tuning. Experience with CI/CD pipelines and best practices in ML environments. Hands-on experience with monitoring tools for ML pipeline health and performance. Strong collaboration skills with experience working in cross-functional teams (platform, data science, engineering). Experience contributing to or building internal MLOps frameworks/platforms. Familiarity with SLURM clusters or other distributed job schedulers. Exposure to Kafka, Spark Streaming, or other real-time data processing technologies. Understanding of ML lifecycle management, including versioning, deployment, and drift detection. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh

Job Description Job Description Description: MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. Position Summary The Network Security Engineer is an individual contributor role reporting to the Sr. Network Operations Manager. This is a contract-to-perm position (6-month contract), based in Boca Raton, FL (Hybrid), supporting the Boca Raton and Atlanta (ATL) data centers. This role provides dedicated engineering capacity for the ownership, hardening, and reliability of the organization's on-premises and hybrid infrastructure. The Network Security Engineer sustains a predictable remediation cadence across recurring security obligations - including monthly patching, zero-day response, vulnerability remediation, OS hardening, and cloud security score - while maintaining core platform services that underpin 24/7 operational reliability. This role is critical to reducing key-person risk, closing the capacity gap between rising compliance/audit workloads and existing staffing, and ensuring remediation tied to penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments is completed on schedule. Key Responsibilities Security Remediation & Compliance Execute remediation for findings from penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments, ensuring items are tracked to closure within defined SLAs; work with Project Managers, technology stack owners, and third-party resources to ensure timely delivery. Lead monthly patching cycles and rapid zero-day response across on-prem and hybrid server environments. Apply security remediations on infrastructure appliances including Cisco switches, firewalls (Palo Alto, Fortinet, Cisco Meraki), Linux appliances, and the virtual server environment and SANs (VMware, vSphere). Perform vulnerability remediation and OS/system hardening in line with established security baselines and audit requirements. Maintain a remediation burndown and support reporting on patch/vulnerability KPIs, including critical remediation timelines and cloud security score. Core Platform & Infrastructure Ownership Track Azure Security Score trends and drive remediation of flagged recommendations, providing regular posture reporting to leadership and audit stakeholders. Manage the full PKI infrastructure/SSL certificate lifecycle, including issuance, renewal, tracking, and remediation of expiring or non-compliant certificates, and manage key vault rotations for critical cloud-hosted applications. Utilize automation tools to deploy required machine certificates across the organization. Manage syslog retention and forwarding across on-premises and cloud infrastructure, supporting the Security team's SIEM ingestion, correlation, and compliance reporting needs. Administer network micro-segmentation using Illumio, including policy design, enforcement, and ongoing tuning. Review and administer security tools to harden network edge security, including next generation firewalls, SD-WAN, and switching, striving for zero trust networks. Manage wireless security, including network access control (NAC), utilizing Cisco wireless and HPE Aruba ClearPass. Administer Identity and Access Management/Privileged Access Management (IAM/PAM) using BeyondTrust for remote server access, including access reviews and privileged session controls. Manage and review Azure RBAC roles and access privileges, and perform Active Directory hardening in compliance with discovered vulnerabilities and best practices. Review and secure SDLC servers and hosted applications, both on-premises and in Azure, applying measures to keep all public endpoints secure. Operational Reliability & Risk Reduction Balance day-to-day operational demands (SSL renewals/rotations, security remediation, configuration hardening, troubleshooting) with planned, time-bound deliverables. Identify and reduce single-point-of-failure risk by documenting procedures and cross-training across PKI, AD, cloud access, segmentation, and patching functions. Partner with the Azure DevOps and Security teams to align on-prem/hybrid remediation with broader cloud governance and security initiatives. Escalate emerging risks, audit exceptions, and outage-driving conflicts between operational and remediation priorities to leadership. Key Competencies Analytical: synthesizes complex or diverse technical information, using intuition and experience to complement data. Collaboration: openly partners with security operations, DevOps, and business stakeholders, valuing diverse perspectives and building productive relationships. Communication: listens and responds effectively to stakeholder needs; writes and speaks clearly and persuasively. Initiative and personal accountability: identifies and creates solutions independently, sets and meets deadlines, and reports timely and prepared. Problem solving/decision making: thinks strategically, drawing on diverse sources to identify issues, risks, and trends and determine optimal, timely solutions. Strong troubleshooting skills and the ability to manage competing priorities between reactive operational work and scheduled remediation projects. Ability to support 24/7 platform reliability, including scheduled evening and weekend work for monthly patching cycles, zero-day response, and maintenance outside normal business hours. Ability to travel periodically between the Boca Raton, FL and Atlanta (ATL) data centers as needed. Requirements: Qualifications Required Qualifications Bachelor's degree in Computer Science, Information Security, or a related field; at least five (5) years of related business experience in network security, systems engineering, or infrastructure operations in an enterprise environment, or an equivalent combination of education and professional experience. Hands-on experience with both on-premises and cloud infrastructure platforms, including vulnerability management, patch management, and OS hardening across Windows and/or Linux server environments. Experience with PKI/SSL certificate lifecycle management and IAM/PAM tools (e.g., BeyondTrust or equivalent). Experience partnering with security operations/SIEM teams to onboard new log sources and ensure reliable syslog delivery from network infrastructure. Working knowledge of hybrid Active Directory/Microsoft Entra ID environments and familiarity with network segmentation concepts and tools (e.g., Illumio or comparable micro-segmentation platforms). Experience supporting audit and compliance remediation cycles, such as HIPAA assessments, SRAs, or penetration test findings. Proficiency with firewalls and network security appliances (Palo Alto, Fortinet, Cisco Meraki, Cisco switches), SD-WAN/next-generation firewall administration, and wireless security/NAC (Cisco wireless, HPE Aruba ClearPass). This is a hybrid role based in Boca Raton, FL, with periodic on-site support required at the Boca Raton and Atlanta (ATL) data centers. At no time may work be performed, or computer systems accessed, from outside of the U.S. Preferred Qualifications Vendor-specific certifications, Microsoft Azure, Security+, CISSP, GIAC, or an equivalent security certification. Scripting/automation experience (e.g., PowerShell) for remediation and hardening tasks. Why Join MDVIP? Be part of a mission-driven organization leading innovation in personalized healthcare. Drive transformation and growth in a dynamic, fast-paced environment. Competitive Compensation: Attractive base salary complemented by performance-based incentives. Comprehensive Benefits: Health, dental, vision insurance, and retirement plans. Professional Development: Access to ongoing training and leadership development programs. Positive Work Environment: Consistently recognized as a Great Place to Work , fostering a culture of collaboration and excellence. MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture. If you require accommodations during the application or interview process, please let us know, and we will be happy to assist. Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements . click apply for full job details

Job Description Job Description Role: Cybersecurity / Network Engineer Location: Houston, TX (Hybrid) Pay Range: $120,000 - $125,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k) About the Role We are seeking a Cybersecurity / Network Engineer to take ownership of a growing enterprise network and help shape the organization's long-term infrastructure and security strategy. This role combines hands-on network engineering with cybersecurity oversight, making it an excellent opportunity for someone who enjoys building secure, scalable environments while proactively identifying opportunities for improvement. The ideal candidate has experience managing enterprise network infrastructure, strengthening security posture, and partnering with third-party security providers to protect business operations. This position is best suited for someone who takes initiative, thinks strategically, and is comfortable serving as the technical owner of a complex network environment. Primary Responsibilities Manage, maintain, and optimize enterprise network infrastructure across multiple locations. Design, implement, and support secure networking solutions including firewalls, VPNs, wireless networks, and SD-WAN connectivity. Administer and support Cisco Meraki and Fortinet network environments. Partner with third-party security vendors to monitor, investigate, and respond to cybersecurity events. Lead vulnerability remediation efforts and support ongoing risk reduction initiatives. Develop and enhance security policies, standards, and best practices to strengthen the organization's cybersecurity posture. Support compliance initiatives including NIST and CMMC frameworks. Perform regular security assessments, identify infrastructure risks, and recommend improvements. Administer core Microsoft infrastructure including Active Directory, DNS, DHCP, and Group Policy. Troubleshoot network, server, and infrastructure issues across both on-premises and cloud environments. Maintain accurate network diagrams, technical documentation, and system inventories. Provide Tier II/III infrastructure support and collaborate with internal teams on technology initiatives. Participate in infrastructure planning, capacity management, and continuous improvement efforts. Required Background 5+ years of experience in Network Engineering, Cybersecurity, or Infrastructure Engineering. Experience administering Cisco Meraki networking environments. Hands-on experience managing Fortinet/FortiGate firewalls. Strong understanding of enterprise networking including routing, switching, VPNs, wireless networking, and SD-WAN. Experience supporting Microsoft Active Directory, DNS, DHCP, and Group Policy. Knowledge of cybersecurity frameworks such as NIST and/or CMMC. Experience working through a cybersecurity incident, including investigation, remediation, and recovery efforts. Experience coordinating with third-party security vendors or managed security providers. Strong troubleshooting skills across network and infrastructure technologies. Skills & Qualifications Strong understanding of network architecture, cybersecurity principles, and infrastructure best practices. Ability to proactively identify risks and implement long-term technical improvements. Excellent problem-solving and analytical skills. Strong verbal and written communication skills. Ability to work independently while collaborating with cross-functional teams. Experience with VMware, SAN/NAS storage, or cloud infrastructure is a plus. Familiarity with endpoint security platforms, vulnerability management, SIEM solutions, or email security tools is preferred. Comfortable supporting multiple locations and occasional travel to local data center facilities as needed. Self-motivated with a strong sense of ownership and accountability. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 005-009

Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent . click apply for full job details

Job Description Job Description Internal Title: Consultant, Support Location: Charlotte, NC Type: Full-Time, Salaried - Exempt Working Hours: 9:00am-5:30pm (for a 6 month training period, after which, employee will be added to a rotating schedule with one late shift per week (12:30pm-9:00pm) Salary: $75,000 and up, DOE About the Company Founded in 2011, 33Floors is the world's largest software consultancy dedicated exclusively to the Yardi platform. Trusted by leading real estate firms worldwide, our team operates across more than 30 countries, helping clients solve complex challenges and unlock the full value of their Yardi systems. At 33Floors, you'll join a global team of over 65 specialists delivering expertise in Yardi implementation, support, development, and data services. You'll take ownership of complex projects, lead clients through transformative solutions, mentor the next generation of Yardi experts, and deliver measurable impact for the most recognized names in real estate. Join 33Floors and become part of an international business that values collaboration, innovation, and professional development in a supportive and dynamic environment. To learn more about 33Floors, please visit . About the Role We are looking for a Yardi Support Specialist / Systems Administrator to support commercial real estate clients using Yardi Voyager and related Yardi products. This is not a leasing, property manager, or front-desk user support role. The right person has hands-on experience troubleshooting Yardi issues, supporting users, testing changes, helping with configuration, documenting fixes, and working across operations, accounting, property management, and technical teams. This is a great opportunity for someone who understands how real estate teams use Yardi and wants to grow deeper into system administration, advanced support, and client-facing consulting. You may be a Yardi administrator, business systems analyst, implementation specialist, support analyst, property accounting systems specialist, or an experienced property management professional who has become the "go-to" systems person on your team. You will help clients resolve complex Yardi questions, improve business processes, support system configuration, assist with testing and upgrades, and escalate or coordinate more technical issues when needed. You do not need to be a developer, but you should be comfortable working with technical teams, asking good questions, researching unfamiliar issues, and translating business needs into clear system requirements. Responsibilities Serve as a subject matter expert and client-facing support resource for Yardi Voyager, Yardi Elevate, CommercialCafe, and related integrated applications such as Procore, Argus, and VTS Troubleshoot and resolve complex functional and technical issues across Yardi modules, workflows, security, reporting, integrations, and client environments Manage advanced support requests through the ticketing system, including root-cause analysis, documentation of findings, timely resolution, and clear client communication Perform Yardi system administration and configuration tasks, including user setup, security roles, permissions, workflows, module configuration, and governance alignment Work with client stakeholders across accounting, property management, asset management, operations, and IT to understand business needs and translate them into clear requirements for configuration, reporting, integrations, or development work Support Yardi upgrades, plugin updates, testing cycles, data validation, regression testing, and related change-management activities Guide clients on Yardi best practices, system optimization, process improvements, and ways to reduce recurring support issues Coordinate with internal teams, Yardi support, vendors, and third-party partners to escalate complex issues, communicate risks, and drive resolution Maintain documentation, including standard fixes, support procedures, client-specific processes, and knowledge base articles Provide status updates, risks, and recommendations to project management, senior management, and clients as needed Qualifications Qualified candidates will have experience in one or more of these backgrounds: Yardi Voyager system administration Yardi support, help desk, tier 2/tier 3 support, or application support Commercial real estate systems or property accounting systems Yardi implementation, onboarding, testing, or upgrade support Business analyst or systems analyst work in a real estate environment Property management or accounting operations experience combined with hands-on Yardi troubleshooting or systems ownership Required Qualifications Hands-on experience with Yardi Voyager in a business, support, administrative, implementation, or systems role Ability to troubleshoot Yardi issues beyond basic front-end user questions. Understanding of real estate operations, commercial property management, accounting workflows, or related business processes Experience supporting end users, documenting issues, and communicating solutions clearly Ability to manage multiple support requests and priorities in a client-facing environment Strong analytical and problem-solving skills with the ability to diagnose issues, evaluate options, and make sound recommendations in a fast-paced environment Must demonstrate a genuine enthusiasm for learning and professional growth. A strong desire and commitment to continuous learning are essential to this role Flexibility to work outside standard business hours, including occasional evening shifts (e.g., 9 PM EST), as needed Preferred Experience Experience in property onboarding or implementations Experience with Voyager 8 is preferred but not required Demonstrated ability to lead, mentor, and support junior staff, fostering a highly effective and productive team environment Experience with 3rd party integrations (ex. Argus, VTS, etc.) In addition to the technical skills and experience listed above, the ideal candidate for this position would be a self-motivated individual who demonstrates attention to detail, a passion for problem-solving and customer service, and is comfortable working in ambiguous situations and independently researching and resolving unfamiliar system issues. Must enjoy working in a high-volume, client-facing support environment. Why Join 33Floors Work with a team focused entirely on Yardi Build deeper expertise across Yardi products, modules, clients, and real estate business models Join a global team supporting clients across multiple markets Grow from support into advanced consulting, implementation, systems administration, data, reporting, or project work Work in an environment that values documentation, problem-solving, continuous learning, and client service Compensation We offer a competitive compensation package, based on experience. Benefits include PTO, paid holidays, sick time, medical/dental/vision coverage, life and disability insurance options, and 401(k) with a 3% Safe Harbor employer contribution.

Job Description Job Description Endpoint & Information Systems Specialist POSITION SUMMARY: The Endpoint & Information Systems Specialist designs, implements, and supports the district's cloud, identity, and endpoint management systems across Microsoft 365, Azure, Google Workspace, and major device platforms. The role manages identity services, automation workflows, SIS integrations, and data accuracy while providing Level 3 technical support and ensuring compliance with state reporting requirements. This position requires strong technical expertise, problem solving skills, and the ability to support mission critical educational technology in a fast paced environment. DUTIES AND RESPONSIBILITIES: Design and implement modern endpoint management solutions and strategy for large scale environments. Design, implement and maintain Microsoft Azure, Microsoft 365 and Google Workspace solutions and maintain their roadmap. Design and deploy identity services that support Microsoft 365/Google Workspace for authentication and secure access. Define and maintain identity provisioning of services and role-based access controls; develop and maintain processes and systems to automate workflows for the provisioning, management and de-provisioning of directory objects and services. Develop, maintain, and enforce directory structure, security, policies, and naming standards. Develop and maintain scripts to automate systems deployment, operations, and management. Deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment. Provide technical support for state and national assessments such as IAR, ACCESS, DLM-AA, ACT, SAT, and NAEP. Assist schools with data submissions and reports for compliance and accountability. Provide technical support for educational applications such as Skyward, PowerSchool, Clever, SchoolDay, Hapara, Destiny, and Fitnessgram. Manage end-of-year SIS processes, including data rollover and cleanup. Maintain and troubleshoot Clever, SchoolDay, and Google Workspace integrations with SIS. Lead data cleanup and ETL (Extract, Transform, Load) processes between SIS and the district's data warehouse. Support schools with state reporting and ensure SIS compliance with state (ISBE) requirements. Proactively review and validate SIS data accuracy, identifying and resolving discrepancies. Provide Level 3 support for Service Desk tickets and incidents. Perform scheduled maintenance and support after hours. EXPERIENCE IN: Microsoft 365 MacOS and iOS Microsoft Intune Microsoft Defender for Endpoint Azure AD, identity security and compliance Azure Arc and hybrid cloud management Google Workspace Windows Server 2016/2019/2022 Microsoft Active Directory SSO-related software such as ADFS, OAuth, Okta or other SAML & OpenID Connect providers. PowerShell scripting and utility scripts REQUIREMENTS: Bachelor's Degree in Information Systems, Computer Science, or equivalent combination of education and experience. Minimum of 10 years' experience working in IT disciplines. Experience with Microsoft Access, SQL Server, and T-SQL. Experience with API integration and scripting (e.g., Google Apps Manager - GAM). Strong proficiency in Microsoft Excel. Experience working in K-12 Schools. PREFERRED CERTIFICATION(S) REQUIREMENTS: Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 related certification Microsoft Azure related certification Google for Workspace related certification SKILLS AND ABILITIES: Strong troubleshooting and problem-solving skills with attention to details. Apple device management, for example JAMF/Mosyle Critical thinker with proven ability to deal with requirements yet see things holistically and strategically. Strong interpersonal skills with excellent verbal and written communication to technical and non-technical audiences. Ability to work with clients and technical teams to build requirements, technical artifacts and engineering documents including detailed designs and test plan. Ability to shift and pivot with changing responsibilities. Ability to learn new technology and business process as required. Maintain industry knowledge on latest trends and technology. Possess a personal sense of urgency and the ability to handle a fast-paced environment. Provide training, mentorship, and support professional development of fellow engineers. Represent the company professionally to all parties including customers, prospects, and vendors. Carry out other duties and responsibilities as assigned by supervisor.

Job Description Job Description Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2026! Belay Technologies is seeking a Configuration Management (HPCOS) to join our intel group. Responsible for configuration management (CM) of developmental and operational systems. Works on developmental and operational teams to create and maintain configuration baselines (development, test, production, etc.) supporting developmental and operational systems. Uses or recommends automated CM tools to implement CM policies and procedures. Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system. Implement CM discipline for the entire life cycle of systems from initial requirements/capabilities baselines to system end-of-life. Perform change control and configuration audits. Responsibilities: Work on developmental and operational teams to create and maintain configuration baselines (development, test, production, etc.) supporting developmental and operational systems Uses or recommends automated CM tools to implement CM policies and procedures Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system Implement CM discipline for the entire life cycle of systems from initial requirements/capabilities baselines to system end-of-life Perform change control and configuration audits Provide Configuration Management support to the HPC Operations and Sustainment organization, specifically in support of the Y33 Configuration/Change Engineering Review Board (CERB) and lower-level Y33 Configuration Management Control Boards (CCBs ) Assist the CERB Chair in providing comprehensive quality assurance and configuration management for all HPC Systems Serve as an advisor to (or non-voting member of) Y33CERB and CCBs Facilitate the management of software and hardware Configuration Items (CIs) Participate in the creation, update, and/review of Configuration Management (CM) Plans, and other associated documents Implement hardware and software version control processes, policies and procedures Assist in maturing the Y33 request for change (RFC) processes across the CERB and CCBs Candidates should have the following qualifications: TS/SCI Clearance with polygraph Eight (8) years' experience as a CM in programs and contracts of similar scope, type, and complexity is required Bachelor's degree in a technical or business discipline from an accredited college or university is required. Four (4) years of additional CM experience may be substituted for a bachelor's degree A master's degree may be substituted for two (2) years of experience, thereby reducing the total years of experience to six (6) If assigned to a developmental program, one (1) year of experience using a source code control system for a developmental program of similar scope and complexity is required Perks and Benefits: 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program 10% matching in 401(k) contributions vested on day one $5,000 annual training/tuition Student Loan Repayment Program 100% company-funded HSA Rich medical coverage (100% coinsurance) Dental coverage including orthodontia Up to $420,000 in life insurance, premiums 100% company funded Amazon Prime, gym reimbursement, monthly lunches, games and prizes Pet adoption program, generous referral bonus program, fun events, and more! At Belay, we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development. Salary Range: $130,000 to $200,000 Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Powered by JazzHR qT0sMpgVFm

Job Description Job Description Job Title: A/V Lead System Integrator Location: Washington, DC Type: Direct Hire Work Model: Onsite - onsite Security Clearance: US Citizenship and ability to obtain a public trust or higher Responsibilities Lead the design, integration, configuration, and sustainment of enterprise A/V and conferencing systems across all CLIENT facilities Manage and maintain conference room technology, digital signage systems, and executive briefing environments to ensure reliable, high-quality operation Oversee integration of A/V systems with CLIENT's enterprise IT infrastructure, including Microsoft Teams Rooms, network connectivity, and endpoint management Lead planning and execution of A/V infrastructure upgrades, refreshes, and new installations Develop and maintain A/V system architecture documentation, diagrams, and configuration records Evaluate emerging A/V technologies and recommend solutions that align with CLIENT's enterprise environment and mission needs Provide direct, hands-on support for executive-level meetings, briefings, and high-priority events, ensuring seamless A/V performance Coordinate with CLIENT leadership, executive staff, and event coordinators to understand requirements and prepare A/V systems in advance of scheduled engagements Serve as the on-site technical lead for executive briefing center operations and high-visibility events Maintain on-call availability outside core business hours to support executive engagements and priority events as needed Develop and execute pre-event testing and validation procedures to minimize the risk of service interruptions Serve as the primary escalation point for all A/V-related incidents, ensuring timely and effective resolution Diagnose and resolve complex A/V system failures, integration issues, and performance problems independently Coordinate with network, Microsoft infrastructure, and NOC teams to resolve cross-domain A/V incidents Manage the A/V incident lifecycle in the Government ITSM platform, ensuring accurate and complete records Develop and maintain A/V troubleshooting runbooks, escalation procedures, and knowledge base articles Lead, mentor, and supervise A/V systems integration team members Assign and prioritize work across the A/V team in alignment with Sprint commitments and operational priorities Ensure team members are cross-trained and capable of supporting all A/V functions to maintain coverage continuity Conduct quality reviews of team members' work to ensure accuracy, completeness, and adherence to standards Support recruitment, onboarding, and professional development of A/V team personnel Lead integration and administration of Microsoft Teams Rooms and related conferencing technologies across CLIENT facilities Coordinate with the Microsoft Infrastructure team to ensure proper configuration, licensing, and management of Teams-based A/V endpoints Support troubleshooting and resolution of Microsoft Teams-related A/V issues in collaboration with the Microsoft Infrastructure team Stay current on Microsoft Teams Rooms updates, features, and best practices, applying improvements to CLIENT's environment as appropriate Requirements Minimum 6-8 years of hands-on enterprise A/V systems integration and operations experience Demonstrated experience designing, integrating, and managing enterprise-scale A/V environments, including conference room technology, digital signage, and executive briefing systems Proven experience supporting executive-level engagements and high-visibility events in a professional environment Experience integrating A/V systems with Microsoft Teams Rooms and enterprise collaboration platforms Experience in a Federal or private-sector enterprise environment of comparable scale, complexity, and security posture Demonstrated experience leading or supervising A/V technical teams Expert-level proficiency in: Enterprise A/V system design, integration, and operations Conference room technology (e.g., Crestron, Extron, Poly, Cisco, Logitech) Digital signage systems and management platforms Microsoft Teams Rooms configuration and management A/V over IP technologies and transport protocols Display technologies (LED, LCD, projection systems) Audio systems (DSP configuration, microphone arrays, speaker systems) Strong working knowledge of: Enterprise network fundamentals relevant to A/V systems (VLANs, QoS, multicast) Microsoft 365 and Teams administration as it relates to A/V endpoints ITSM platforms (e.g., ServiceNow) IT security principles applicable to A/V systems ITIL 4 change and incident management practices Certified Technology Specialist (CTS) - AVIXA (required) CTS-I (Certified Technology Specialist - Installation) (required) CTS-D (Certified Technology Specialist - Design) (strongly preferred) Additional preferred certifications: Crestron Certified Programmer or equivalent manufacturer certification, Microsoft Teams Rooms certification or equivalent, Extron Control Professional certification, CompTIA Security+ or equivalent System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:

Job Description Job Description TRC Talent Solutions is hiring for an IT Systems Specialist for a client based out of Greensboro, NC. Please apply if interested! Job Details: Position: IT Systems Specialist Payrate: $120,000/year Hours: 8am - 5pm M-F Location: Greensboro, NC Job type: Direct Hire Assignment length: 18-month fixed period Whats in it for you: Direct Opportunity Benefits offered through client Opportunity to shine at an awesome company See Job Description below and apply now! Job Description: The IT Systems Specialist Lead is a senior individual contributor role within the Manufacturing & Operational Technology Tower. The Lead provides technical & service leadership, to design, govern, deploy, & support plant floor & warehouse technology solutions that enable safe, reliable, & efficient operations. Key responsibilities include: Serve as the technical lead for manufacturing & operational technology solutions, establishing design standards & ensuring architectural alignment across OT, IT, & cloud environments. Own & guide complex integrations (e.g., SCADA/PLC to applications; MES/MOM to SAP) & make key technical decisions across interconnected systems. Define configuration baselines, integration patterns, & technical guidelines; review & validate internal & vendor technical deliverables. Act as the final technical escalation point for high severity incidents, cross platform troubleshooting, & plant critical system issues. Lead root cause analysis & drive permanent remediation & continuous improvement initiatives. About TRC: TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.

Job Description Job Description Job Title: AV Technician Location: Washington, DC Type: Contract Compensation: $36.80 Work Model: Onsite Hours: 40.0 Security Clearance: Ability to obtain and maintain Public Trust (or higher if required) Overview This is an onsite Audio Visual (AV) and Video Teleconferencing (VTC) support role responsible for maintaining conference room technology, supporting live events, and ensuring seamless collaboration experiences across Microsoft Teams, Webex, and other AV platforms. Responsibilities Proactively inspect, configure, and maintain AV/VTC equipment in meeting rooms, auditoriums, and multipurpose rooms. Manage deployment, setup, and relocation of AV/VTC components to support operational and event requirements. Troubleshoot front-end AV/VTC hardware and software issues and restore services with minimal disruption. Perform routine readiness checks to ensure monitors, microphones, conference phones, and related room systems remain fully operational. Provide user-facing support for collaboration tools, including Webex and Microsoft Teams. Field and resolve user questions on AV/VTC usage, meeting startup, content sharing, and audio/video performance. Support conference and hybrid meeting connectivity and coordinate escalations for unresolved issues. Communicate service updates and usage guidance to end users to improve collaboration outcomes. Support production of live events, including town halls, commission meetings, and other high-visibility sessions. Execute live video/audio support activities and assist with webcast or streaming operations. Coordinate with internal stakeholders and third-party providers for services such as captioning and interpretation support. Perform post-production editing for recorded events and deliver high-quality final media outputs. Conduct training sessions on selection, use, and design of audiovisual materials and presentation equipment. Develop manuals, workbooks, and user-facing reference materials to support AV/VTC operations. Create practical job aids for common room technologies and collaboration workflows. Capture recurring issues and recommend process improvements to strengthen AV/VTC service delivery. Requirements Citizenship/Work Authorization: Must meet contract requirements. Clearance: Ability to obtain and maintain Public Trust (or higher if required). Education: Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science, Engineering). Minimum of 5 years of experience providing front-end AV/VTC support in enterprise or government environments. Hands-on experience managing, deploying, and troubleshooting AV/VTC equipment. Demonstrated skills and knowledge to operate AV/VTC systems, including live broadcasts and post-production editing. AV/VTC system operation and troubleshooting across conference rooms, auditoriums, and multipurpose spaces. Webex and Microsoft Teams support for meetings and collaboration. Live broadcast, streaming/webcast support, and post-production video editing. End-user training delivery and development of manuals, texts, and workbooks. Preventive AV equipment management, issue triage, and service restoration. Experience supporting federal agency executive events, hearings, or public-facing broadcast sessions (preferred). AVIXA CTS certification (CTS-I or CTS-D preferred). Experience coordinating live captioning and sign-language interpretation support (preferred). Familiarity with ITSM/ticketing workflows (e.g., ServiceNow) and SLA-driven support in PWS-aligned environments (preferred). Experience with AV refresh, upgrade, and modernization efforts in secured environments (preferred). AVIXA CTS, CTS-I/CTS-D (preferred). Dante Level 1 or Level 2 when supporting Dante-based audio transport environments (preferred). System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:

Desktop Engineer Role Summary The Desktop Engineer is responsible for delivering a secure, scalable, and modern end-user computing experience across the enterprise. This position owns the technologies, processes, and standards that support workstation deployment, device management, software delivery, endpoint security, and lifecycle governance. Working closely with infrastructure, security, and support teams, this individual will develop solutions that improve operational efficiency, enhance security posture, and simplify device administration across a diverse endpoint ecosystem. What You'll Do Build and Optimize Endpoint Services Design and maintain enterprise endpoint management solutions. Define standards for workstation provisioning, configuration, and ongoing support. Develop automated deployment and enrollment processes for corporate devices. Establish and maintain endpoint governance, policies, and technical standards. Drive modernization efforts that improve the employee technology experience. Manage Device Lifecycle Operations Oversee endpoint deployment from initial provisioning through retirement. Maintain operating system upgrade strategies and refresh programs. Manage enterprise desktop and laptop standards. Ensure consistent configurations across user populations and business units. Support multi-platform endpoint environments, including Windows and mobile technologies. Deliver Software and Updates Develop application deployment strategies and packaging standards. Manage operating system, security, and application update processes. Coordinate testing, validation, and rollout activities for enterprise releases. Identify opportunities to automate software distribution and maintenance tasks. Minimize business disruption while maintaining current and secure systems. Strengthen Endpoint Security Implement controls that support organizational cybersecurity objectives. Partner with security teams to address vulnerabilities and compliance requirements. Monitor endpoint health, policy enforcement, and device compliance metrics. Support hardening initiatives and security remediation efforts. Participate in incident response and root cause analysis when endpoint systems are involved. Advanced Technical Support Serve as the highest level of escalation for endpoint-related issues. Investigate complex operating system, application, and device management problems. Perform technical analysis and recommend long-term solutions to recurring issues. Mentor support personnel and provide technical guidance across IT teams. Reporting, Analytics, and Process Improvement Create dashboards and reporting that provide visibility into asset health, deployment success, compliance, and software utilization. Analyze trends and recommend improvements to endpoint operations. Document architecture, standards, procedures, and support models. Continuously evaluate emerging technologies and recommend enhancements. Minimum Qualifications Professional Experience Five or more years of experience supporting and engineering enterprise endpoint environments. Demonstrated experience administering modern device management solutions. Experience managing large-scale workstation deployments and operating system migrations. Background supporting structured release, patching, and change management processes. Technical Expertise Experience in several of the following areas: Microsoft Intune Microsoft Endpoint Configuration Manager (MECM/SCCM) Windows endpoint administration Microsoft 365 endpoint technologies Active Directory Group Policy administration Endpoint compliance and security controls Software packaging and deployment Endpoint automation and scripting Education Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline; equivalent professional experience may be considered in lieu of a degree. Required Credential Microsoft 365 Certified: Endpoint Administrator Associate Preferred Qualifications Experience with Azure-based device management solutions. Familiarity with identity and access management technologies. Knowledge of networking concepts, including DNS, DHCP, TCP/IP, and VPN technologies. Experience with desktop, application, or virtual desktop virtualization platforms. Exposure to macOS, Linux, and mobile device management environments. Proficiency with PowerShell or similar automation tools. Preferred Certifications CompTIA A+ CompTIA Network+ CompTIA Security+ Microsoft Azure Fundamentals Azure Administrator Associate Success Profile The successful candidate combines deep technical expertise with a continuous-improvement mindset. They are comfortable designing solutions, leading initiatives, resolving complex technical issues, and influencing technology standards across the organization. This individual is passionate about automation, endpoint security, operational excellence, and creating a reliable, modern computing experience for employees. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Cloud Architect (Azure) Location: Remote (U.S.) Preference: Middle Tennessee candidates preferred Type: Direct Hire Compensation: $170,000 Base Salary Travel: Minimal travel, occasional trips to Louisville, KY as needed We're looking for a Cloud Architect to help lead a major infrastructure transformation within a healthcare environment. The organization is in the middle of bringing technology services in-house and moving away from a long-standing managed environment. A big part of that effort involves evaluating existing workloads, determining what belongs in Azure, and helping build a long-term cloud strategy that makes sense for both the business and its clinical operations. This isn't a role where you'll inherit a large architecture team. We're looking for someone comfortable operating independently, making recommendations, and helping establish best practices as cloud capabilities continue to grow. If you've led Azure initiatives, assessed legacy workloads, and enjoy helping organizations modernize their infrastructure, this is the kind of opportunity where your work will be highly visible. What You'll Be Working On Evaluate existing infrastructure and determine cloud readiness for Azure migration Develop cloud architecture standards, roadmaps, and long-term strategy Partner with infrastructure, security, and business teams on modernization efforts Lead architectural decisions around Azure services, governance, scalability, and resiliency Design secure and sustainable cloud solutions for both business and clinical environments Support data center transformation initiatives and workload migrations Assist with acquisition-related integrations and cloud planning Create architecture documentation, standards, and implementation guidance Advise leadership on cloud adoption, modernization priorities, and technology investments What We're Looking For Healthcare industry experience is required 7+ years of infrastructure, cloud, or enterprise architecture experience Strong Azure architecture experience in large environments Experience evaluating and migrating on-prem workloads to Azure Experience creating cloud strategy, governance models, and architectural standards Strong understanding of Microsoft cloud technologies and ecosystem services Experience working directly with technical and business stakeholders Ability to operate independently and drive initiatives forward Strongly Preferred Microsoft Azure Solutions Architect experience Microsoft 365 architecture experience Microsoft Entra ID Hybrid identity environments Exchange Online Intune SharePoint Online PowerShell automation Microsoft Graph Enterprise migration and modernization projects Multi-site healthcare environments By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Senior IT Solutions Architect Position Summary We are looking for a strategic and technically driven Senior IT Solutions Architect to lead the design, planning, and implementation of enterprise technology solutions that support business growth and operational efficiency. This individual will serve as a liaison between business stakeholders and technical teams, helping drive scalable and secure technology initiatives across complex environments. The ideal candidate will bring a strong background in enterprise applications, systems integration, cloud technologies, and large-scale transformation initiatives. Key Responsibilities Assess existing technology environments and recommend improvements to system architecture, workflows, and integrations Design scalable technology solutions that align with organizational goals and long-term IT strategy Collaborate with leadership, business units, infrastructure teams, and developers to translate operational requirements into technical solutions Provide architectural guidance across enterprise applications including ERP, CRM, manufacturing, and operational platforms Build integration frameworks connecting cloud, on-premise, and third-party systems Ensure solutions meet standards related to security, performance, reliability, and maintainability Develop technical architecture documentation, process flows, and implementation roadmaps Research emerging technologies and identify opportunities for modernization and automation Support project teams throughout delivery by validating technical direction and solution alignment Participate in technical governance discussions and architecture review processes Promote reusable frameworks, development standards, and technology best practices Preferred Qualifications Strong knowledge of enterprise solution architecture methodologies and system design concepts Experience working with enterprise platforms such as SAP, Oracle, Microsoft Dynamics, CRM systems, or manufacturing technologies Understanding of cloud infrastructure and hybrid environments within Azure, AWS, or Google Cloud Experience with APIs, middleware, microservices, and enterprise integration approaches Familiarity with data governance, analytics environments, and reporting ecosystems Ability to balance business priorities with technical scalability and risk management Strong communication and stakeholder management skills Experience working in Agile delivery environments and cross-functional technical teams Education & Experience Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline required Advanced degree or technical certifications preferred 7+ years of experience in solution architecture, enterprise systems, or technical consulting roles Prior experience supporting enterprise operations, manufacturing, supply chain, or industrial technology environments is a plus By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

We are seeking an experienced and driven IT Director to make a positive impact on our organization. The ideal candidate will possess significant experience in managed services leadership, infrastructure development, cybersecurity, and advanced Microsoft technologies. This role presents an exciting opportunity to drive IT strategy, execution, and innovation across hardware, software, and network systems. This is a true hands-on, working IT Director. We are looking for someone who can set the strategy, lead at the executive level, AND still personally execute the technical work. Key Responsibilities: Leadership & Strategy: Lead IT teams to design and implement technology strategies that align with business goals, with a focus on growth, scalability, and operational efficiency. Managed Services & Vendor Management: Oversee IT services and manage vendor relationships to ensure timely support and adherence to service level agreements (SLAs). Establish contracts and maintain communication with key suppliers for hardware, software, and network support. Infrastructure & Security: Drive the development and enhancement of IT infrastructure, ensuring secure and effective networking, server, storage, and data management systems. Oversee security protocols to protect organizational assets. Microsoft Expertise: Utilize advanced knowledge of Microsoft technologies (Office 365, Active Directory, MS Server) to optimize system performance, troubleshoot issues, and manage enterprise systems. Process Management & Execution: Design and implement regular maintenance schedules for IT infrastructure. Lead initiatives to evaluate, onboard, and integrate new software solutions to improve organizational efficiency. Collaboration & Communication: Work cross-functionally with teams to define and complete IT projects. Communicate technology solutions and concepts effectively to all stakeholders. Disaster Recovery & Strategic Planning: Implement and maintain disaster recovery plans. Support capacity planning for hardware, software, and network infrastructure to ensure business continuity and scalability. Technical Requirements & Competencies: Business Acumen & Leadership: Mastery of competencies at the Director level, including Business Acumen, Perspective, Decision Quality, Organizational Agility, and Process Management/Execution. IT Infrastructure & Security Expertise: Advanced knowledge of IT infrastructure, including network systems (Meraki), servers, storage, and cloud platforms. Strong expertise in security protocols and best practices. Microsoft Technologies: Advanced knowledge and hands-on experience with Microsoft technologies, including Office 365, Active Directory, MS Server. Expertise in SQL Server and integration with Blackbaud Raiser's Edge and Financial Edge. Reporting & Data Management: Proficiency in SQL queries, Crystal Reports, and SSRS (SQL Server Reporting Services). Software & Applications: Experience with IT systems used in nonprofit or foundation environments, Experience with software evaluation, onboarding, and integration. Communication Skills: Excellent oral and written communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. Project Management & Process Optimization: Proven experience in project management and process improvement. Ability to evaluate, develop, and implement processes that improve operational efficiency. Training & Development: Ability to identify technical training needs within the organization and coordinate with HR or vendors to deliver solutions. Experience in providing training to staff on technology-related topics, including report creation and data queries. Qualifications: 5+ years of progressive experience in technology management, with a strong background in managed services, infrastructure development, and security. Experience working in mid to large-size companies, with nonprofit or foundation experience a plus. Bachelor's Degree in Information Technology, Computer Science, or a related field. Relevant certifications (e.g., Microsoft Certified Solutions Expert, CompTIA Security+, Cisco) are a plus. Tasks/Functions: Vendor/Supplier Management: Establish agreements and contracts with key vendors and suppliers, ensuring agreed-upon communication protocols and service level expectations. Manage ongoing relationships with vendors to ensure hardware, software, and network support meets operational needs. Project & Process Management: Collaborate with all departments to define IT solutions that improve efficiency and meet organizational needs. Regularly evaluate and enhance processes for IT infrastructure maintenance, software integration, and system updates. Foster innovation by exploring new technologies, processes, and methodologies to improve business operations. Training & Policies & Procedures: Identify and address technical training needs within the organization. Recommend and maintain IT policies and procedures based on performance evaluations and organizational needs. Support external audits, including financial, security assessments, and organizational accreditation. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Vaco is partnering with a growing education technology organization to hire a Staff / Principal AI Engineer to help define and build the next generation of AI-powered products, platforms, and internal capabilities. This is a highly visible, hands-on technical leadership role focused on bringing practical AI innovation into both customer-facing products and internal business operations. This person will serve as a technical change leader as the organization moves toward broader use of AI agents, generative AI, machine learning, and LLM-powered product experiences. The right candidate will bring strong architecture and engineering depth, but also a product mindset. This role is about building real solutions, teaching teams how to use AI effectively, securing AI-enabled workflows, and identifying where AI can improve customer experience, training products, marketing funnels, and business outcomes. What You'll Be Doing Lead the design, development, and deployment of scalable AI and machine learning solutions across product and internal business use cases Architect generative AI systems, LLM-powered workflows, agentic solutions, and AI-enabled product features Build and optimize LLMOps pipelines that support reliable deployment, evaluation, monitoring, and iteration of AI models Partner with product, architecture, data, engineering, innovation, and marketing teams to identify where AI can create measurable business impact Drive AI innovation within customer-facing products, training platforms, digital experiences, and lead conversion workflows Evaluate and implement approaches for prompt engineering, context management, embeddings, retrieval, and model optimization Design AI systems with feedback loops, automated retraining, fine-tuning, and lifecycle management where appropriate Build data pipelines and preprocessing workflows that ensure data quality, security, and regulatory alignment Provide hands-on technical leadership through architecture reviews, code contributions, proof-of-concepts, and implementation guidance Mentor AI engineers and partner with architects across application, product, CRM, and data domains Help establish standards, documentation, and best practices for responsible AI development and deployment Stay current on emerging AI trends, including AI's impact on digital marketing, Answer Engine Optimization, Generative Engine Optimization, and customer discovery behavior Required Experience 8 or more years of progressive experience across software engineering, data, analytics, machine learning, AI engineering, or related technology roles 1 or more years of experience developing and implementing analytical, AI, or machine learning applications Hands-on experience building and deploying LLM-based solutions, generative AI applications, or AI-powered product features Strong understanding of machine learning, natural language processing, large language models, embeddings, retrieval patterns, and model evaluation Experience with Python, SQL, Hugging Face, Snowflake, and modern ML or analytics tooling Experience designing AI or ML solutions in Azure or comparable cloud environments Experience with CI/CD pipelines, Docker, Kubernetes, MLflow, or similar MLOps and lifecycle management tools Ability to translate ambiguous AI opportunities into practical, scalable engineering solutions Strong product mindset with interest in customer experience, product innovation, marketing enablement, and business impact Demonstrated ability to mentor engineers, influence technical direction, and guide best practices Strong communication skills with the ability to present complex AI concepts to technical and non-technical stakeholders Bachelor's degree in Computer Science, Artificial Intelligence, or a related field preferred, or equivalent professional experience Nice to Have Experience building AI agents or agentic workflows for internal business operations Exposure to AI security, responsible AI, model governance, or securing AI-enabled systems Experience applying AI to online shopping, customer acquisition, digital marketing, or lead conversion workflows Familiarity with Answer Engine Optimization or Generative Engine Optimization concepts Experience with Azure AI services or comparable cloud AI platforms Background working in education technology, training platforms, eCommerce, or digital learning environments Experience helping organizations adopt AI tools, workflows, and operating models across multiple teams Compensation & Benefits Salary range: $170,000 to $190,000 annually Full-time role with benefits package available If you are a hands-on AI engineering leader who wants to build practical generative AI systems, shape product innovation, and help an organization move from AI experimentation to real enterprise adoption, we would welcome the opportunity to connect. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring . click apply for full job details

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Role Summary: The Sr. ML Engineer is responsible for building and maintaining ML platform infrastructure that powers AI/ML applications across the organization. This role is suited for a hands-on engineer with practical experience in AWS, SageMaker, Kubernetes, GPU orchestration, Infrastructure as Code, and MLOps, with a passion for building scalable, secure, and reliable platforms. The position requires an experienced ML platform engineer who can design cloud and on-prem infrastructure, manage model deployment environments, modernize legacy ML pipelines, and enable Data Scientists and AI Engineers to move models from research to production. The team is tasked with building scalable ML infrastructure and platform tooling, and the successful candidate will contribute to architectural decisions, implementation standards, and best practices across the ML platform. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools, Microsoft Copilot, ChatGPT, GitHub Copilot, and other AI-enabled productivity platforms to support everyday work. Key Responsibilities: Lead and deliver specific platform engineering deliverables as a Sr. ML Engineer. Provide guidance to the engineering team on building scalable ML infrastructure, deployment patterns, and platform capabilities. Improve the productivity of Data Scientists and AI Engineers by developing tooling that simplifies model deployment and productionization. Act as a platform design authority and shape best practices and methodologies within the ML platform team. Design and build scalable ML pipelines, orchestration frameworks, and model serving infrastructure. Collaborate with Data Scientists, AI Engineers, infrastructure teams, and security partners to integrate AI/ML solutions into production systems. Build and operate secure cloud and on-prem infrastructure using AWS, Kubernetes, SageMaker, Terraform, and related platform technologies. Support GPU-enabled infrastructure and serving frameworks for AI/ML, GenAI, and LLM workloads. Modernize legacy ML pipelines and adopt emerging technologies to improve reliability, scalability, and operational efficiency. Communicate technical concepts, platform capabilities, and architectural decisions to technical and non-technical stakeholders. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Preferred Qualifications: Specialist: 4 or more years of relevant work experience. Experience designing, building, and maintaining scalable ML platform infrastructure for AI/ML applications. Experience with AWS services such as EC2, S3, EKS, SageMaker, IAM, VPC, and CloudWatch. Experience managing Kubernetes clusters and containerized ML workloads using Docker. Experience with ML pipeline and orchestration tools such as Kubeflow, Airflow, MLflow, or similar platforms. Experience building infrastructure automation using Terraform, CloudFormation, or other Infrastructure as Code tools. Experience developing CI/CD pipelines for ML model deployment and infrastructure changes. Experience implementing secure cloud architectures using IAM roles, VPCs, least-privilege access, and secure networking patterns. Experience with Python and shell scripting for automation, tooling, and platform operations. Experience collaborating with Data Scientists, AI Engineers, and cross-functional teams to move models from research to production. Experience with generative AI, large language models, LLMOps, or GenAI infrastructure. Experience with GPU orchestration for ML training, inference, capacity management, and workload optimization. Experience with ML serving frameworks such as vLLM, TensorRT-LLM, KServe, Triton, or similar technologies. Experience building and operating hybrid cloud or on-prem/cloud ML infrastructure. Experience with distributed computing frameworks such as Spark or distributed ML workloads. Experience improving infrastructure productivity using AI-assisted tools such as GitHub Copilot, ChatGPT, or similar tools. Experience developing robust, secure, and scalable platforms in enterprise or regulated environments. Experience conducting research, experimentation, or proof-of-concept work with emerging AI/ML infrastructure technologies. Experience mentoring junior engineers and leading implementation of key platform modules. Information for US Applicants For roles located in the US, the estimated salary range for this position is $123,400.00 to $ 191,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description We are seeking an experienced Product Manager to drive product innovation for our Issuer Digital Products business. You will be responsible for defining and driving the product strategy, roadmap, execution, and optimization for Visa's new and existing digital solutions aimed at issuers. This role requires a deep understanding of the payments industry, a strong product management background, and exceptional leadership skills. This role is based in San Francisco and will report to the Head of Product for Issuing Solutions Digital Business. Primary Responsibilities: Create a compelling and forward-thinking product vision that aligns with Visa's overall business strategy and goals Own the entire product lifecycle from concept to launch, including ideation, development, testing, and commercialization Work closely with engineering, design, operations, marketing, and sales teams to ensure seamless product development and delivery Continuously monitor and optimize product performance post-launch to guide product innovation and development Establish and manage a prioritized product backlog based on customer feedback, market analysis, and business priorities Perform in-depth market and competitive analysis to understand customer needs, industry trends, and regulatory requirements Continuously monitor product performance, customer adoption, and business impact post-launch to inform investment decisions, product enhancements, and future roadmap priorities. Build and maintain strong relationships with internal stakeholders, including leadership, product teams, and other functional areas Engage with key clients and partners to understand their needs/expectations and secure their alignment Location: San Francisco, CA only Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications: 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD 5+ years of product management experience, with at least 2 years building consumer facing products Proven track record of successfully launching and managing digital products Experience building AI-powered products, with knowledge of Generative AI, LLMs, AI product design, and responsible AI practices. Strong expertise in defining and executing product strategy, roadmaps, and go-to-market plans leveraging data to inform decision making and secure influence Solid understanding of software development processes and technologies to collaborate effectively with engineering and design teams Demonstrated ability to manage the entire product lifecycle from ideation to launch and post-launch optimization Hands-on experience leveraging AI tools to improve product management workflows, including customer research, requirements definition, prototyping, experimentation, analytics, and product delivery Experience building a high-performing product management team with a strong culture of collaboration, innovation, and continuous improvement In-depth knowledge of market research techniques and experience in conducting customer and competitive analysis Strong track record of fostering a culture of innovation, collaboration, and continuous improvement Deep commitment to understanding and addressing customer needs and pain points Experience in designing and delivering exceptional user experiences. Strong communication skills and ability to build strong relationships with clients and colleagues across Visa functions, navigating a matrix organization Sound business acumen, analytical skills and keen understanding of business models and profitability drivers Willingness to travel as required Information for US Applicants For roles located in the US, the estimated salary range for this position is $161,400.00 to $ 258,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.