Job description: The ERP Analysts role is to maintain and operate the organization's ERP system by following best practices. This includes installing, configuring, patching, upgrading, and working with product support, to maintain the company's investments in business applications technologies. The ERP Analyst is also responsible for planning and coordinating change management processes required to support third-party business systems integrated with the ERP system necessary for business operations. The ERP Analyst manages user requests, develops user reporting requests using SQL and performs system security administration functions such as creating user profiles and accounts. The analyst also maintains system/user security authentication, administers application security and maintains system documentation and logs. This individual will apply proven communication and problem-solving skills to resolve issues related to deploying or upgrading mission-critical ERP software. Essential Duties and Responsibilities - As our ERP Analyst, key responsibilities include: - Supporting Users requests - Answering questions or providing directions on software functionality / menus / options - Identifying, coordinating and scheduling software training - Inquiring about, submitting cases to and following up with software support - Coordinating and working with outside technical resources providing programming specifications - Uses SQL to create ad hoc and special reporting, and to extract pertinent data to validate data - Creating and maintaining our business forms on demand utilizing Compleo - Maintaining and refreshing our software test environment as required - Assisting associates with identifying, manipulating, exporting, and importing key data elements, such as BOMs, pricing, etc. - Maintaining and creating Webtop analytical dashboard data and views - Maintaining and creating IDF objects, views, subsets, sorts - Correcting, clearing errors and maintaining LX and Touchpath databases as needed - Ordering Users supplies such as labels, etc. - Maintaining and creating new Robot jobs, ensuring all Robot jobs (daily, weekly, monthly, and annually) are scheduled, complete successfully and reports distributed - Organizing, documenting and maintaining important procedural documents, data points and scripts - Creating and maintaining our LX / MES / Touchpath analytical dashboard user profiles and their credentials - Ensuring all IBM iSeries data backups are completed successfully - Restoring relevant archived data as needed - Working with and scheduling off-hours technical support Qualifications: Minimum Qualifications American citizens or Green Card only no sponsorship candidates - Bachelors degree in computer science or related IT field or 4-5 years of applicable IT experience - Possesses functional knowledge of ERP-LX and has the ability to maintain and support user requirements - Experience using SQL to develop user reports, analyze and research data - Excellent inter-personal and communication skills; capable of explaining procedures verbally or in writing, with end-users and technical consultants - Business skills to interact with IT service-providers for contracts, services, and licensing - Critical thinking, troubleshooting skills and operate independently or in a group setting - Aptitude to learn new skills and gain knowledge through experience - RPG programming A plus. Technical Resources Software: - Infor LX 8.4.0 - ERP, IDF, Webtop - Crossroads - MES - Touchpath - WMS - ACT - CRM - Compleo Automated Document Processing - Help Systems Robot Job Scheduler - TL Ashford - Barcode - Google Apps, MS Office 365 - Operating systems (IBM i, Windows11, Windows Server) Hardware: - IBM iSeries/AS400 operation/Tape Library - Multi-Function Printers (MFP), Barcode label printers - MS Server, Workstation, Tablets, Barcode Scanners Why is This a Great Opportunity: The company is a family-owned business that has been operating for over 60 years. They offer a quality product, have a good industry reputation, and long-tenured employees. The hiring manager's management style: It involves hiring people equipped with the essential skills to perform tasks, providing the necessary tools to do the job right and empowering them. Im not a micromanager but am hands-on when needed. Im as collaborative and transparent of a manager as possible. I involve relevant or all team members early in the decision process that affects them or our team. I communicate openly on priorities according to business needs and ensure engaged team members understand the expected end results before we commence work. Im results-focused and hold myself accountable as I do with my team members.
09/26/2026
Full time
Job description: The ERP Analysts role is to maintain and operate the organization's ERP system by following best practices. This includes installing, configuring, patching, upgrading, and working with product support, to maintain the company's investments in business applications technologies. The ERP Analyst is also responsible for planning and coordinating change management processes required to support third-party business systems integrated with the ERP system necessary for business operations. The ERP Analyst manages user requests, develops user reporting requests using SQL and performs system security administration functions such as creating user profiles and accounts. The analyst also maintains system/user security authentication, administers application security and maintains system documentation and logs. This individual will apply proven communication and problem-solving skills to resolve issues related to deploying or upgrading mission-critical ERP software. Essential Duties and Responsibilities - As our ERP Analyst, key responsibilities include: - Supporting Users requests - Answering questions or providing directions on software functionality / menus / options - Identifying, coordinating and scheduling software training - Inquiring about, submitting cases to and following up with software support - Coordinating and working with outside technical resources providing programming specifications - Uses SQL to create ad hoc and special reporting, and to extract pertinent data to validate data - Creating and maintaining our business forms on demand utilizing Compleo - Maintaining and refreshing our software test environment as required - Assisting associates with identifying, manipulating, exporting, and importing key data elements, such as BOMs, pricing, etc. - Maintaining and creating Webtop analytical dashboard data and views - Maintaining and creating IDF objects, views, subsets, sorts - Correcting, clearing errors and maintaining LX and Touchpath databases as needed - Ordering Users supplies such as labels, etc. - Maintaining and creating new Robot jobs, ensuring all Robot jobs (daily, weekly, monthly, and annually) are scheduled, complete successfully and reports distributed - Organizing, documenting and maintaining important procedural documents, data points and scripts - Creating and maintaining our LX / MES / Touchpath analytical dashboard user profiles and their credentials - Ensuring all IBM iSeries data backups are completed successfully - Restoring relevant archived data as needed - Working with and scheduling off-hours technical support Qualifications: Minimum Qualifications American citizens or Green Card only no sponsorship candidates - Bachelors degree in computer science or related IT field or 4-5 years of applicable IT experience - Possesses functional knowledge of ERP-LX and has the ability to maintain and support user requirements - Experience using SQL to develop user reports, analyze and research data - Excellent inter-personal and communication skills; capable of explaining procedures verbally or in writing, with end-users and technical consultants - Business skills to interact with IT service-providers for contracts, services, and licensing - Critical thinking, troubleshooting skills and operate independently or in a group setting - Aptitude to learn new skills and gain knowledge through experience - RPG programming A plus. Technical Resources Software: - Infor LX 8.4.0 - ERP, IDF, Webtop - Crossroads - MES - Touchpath - WMS - ACT - CRM - Compleo Automated Document Processing - Help Systems Robot Job Scheduler - TL Ashford - Barcode - Google Apps, MS Office 365 - Operating systems (IBM i, Windows11, Windows Server) Hardware: - IBM iSeries/AS400 operation/Tape Library - Multi-Function Printers (MFP), Barcode label printers - MS Server, Workstation, Tablets, Barcode Scanners Why is This a Great Opportunity: The company is a family-owned business that has been operating for over 60 years. They offer a quality product, have a good industry reputation, and long-tenured employees. The hiring manager's management style: It involves hiring people equipped with the essential skills to perform tasks, providing the necessary tools to do the job right and empowering them. Im not a micromanager but am hands-on when needed. Im as collaborative and transparent of a manager as possible. I involve relevant or all team members early in the decision process that affects them or our team. I communicate openly on priorities according to business needs and ensure engaged team members understand the expected end results before we commence work. Im results-focused and hold myself accountable as I do with my team members.
Requisition ID: req436 Location: Phoenix, AZ, United States Join Our Team! We are currently recruiting a Remote OPS Center Manager to join our team and contribute to key projects in a dynamic and collaborative environment. This role is part of a global team working towardcommon goals. We operate as one company, across all locations, with shared responsibility andclear accountability. The Remote Operations Center (ROC) Manager leads a team of operators across rotating 24/7 shifts, providing real-time oversight of a multi-technology renewable energy portfolio spanning wind, battery energy storage systems (BESS), and utility-scale solar photovoltaic (PV) assets. The portfolio is currently concentrated in the US Southwest (CAISO market), with planned expansion into MISO and ERCOT, and includes wind assets in Alberta and Québec with future MISO expansion. The Manager ensures safe, reliable, and compliant operations across all assets, serves as the primary escalation point for real-time operational issues, and fosters a culture of continuous improvement within the ROC. This role is pivotal in bridging field operations, scheduling coordination, asset management, and SCADA-driven alarm management. In addition, the Manager will serve as a key contributor in the stand-up of a new ROC facility launching January 1, 2027, with significant hands-on involvement throughout the first three months of operations to ensure the center is fully staffed, operationally ready, and performing to standard. Key Responsibilities Team Supervision & Shift Management Supervise, mentor, and develop a team of ROC Operators working rotating 24/7 shifts, including days, nights, weekends, and holidays. Create and maintain shift schedules ensuring continuous coverage with no single points of failure. Conduct regular performance reviews, one-on-ones, and skills assessments to support operator development and retention. Establish and enforce Standard Operating Procedures (SOPs), escalation protocols, and shift handover standards. Serve as the primary escalation contact for operators during complex or high-impact operational events. Real-Time Operations Monitoring Oversee continuous real-time monitoring of wind, BESS, and PV assets via SCADA platforms across multiple geographic regions and regulatory markets. Ensure operators actively track generation performance, equipment status, and market signals for CAISO, MISO, ERCOT, AESO, and HQÉI interconnected assets. Direct real-time responses to curtailments, forced outages, grid emergencies, and market dispatch instructions. Ensure compliance with market rules, grid codes, and interconnection agreements across all operating jurisdictions . SCADA Alarm Management Oversee the team's systematic monitoring, triage, and resolution of SCADA alarms across the full asset portfolio. Ensure alarm events are correctly classified, escalated, and documented in accordance with established alarm management procedures. Direct operators to initiate SAP Work Orders for field technician dispatch in response to equipment alarms, faults, and performance deviations. Review alarm logs and Work Order completion rates; identify recurring issues and drive root cause analysis efforts with O&M engineering teams. Champion continuous improvement of alarm rationalization and suppression strategies to reduce nuisance alarms and increase operator effectiveness. Coordination with Field Operations Serve as the primary ROC interface with field operators and site technicians at wind, BESS, and PV facilities. Oversee daily coordination of operations and maintenance (O&M) activities, ensuring safe system states and Lock Out / Tag Out (LOTO) compliance before and after field work. Authorize and document switching operations, clearances, and equipment isolation in coordination with field supervisors. Ensure the ROC team maintains accurate and up-to-date awareness of field crew activities, planned work, and site access conditions. Outage Coordination & Scheduling Lead ROC coordination of planned and forced outages with scheduling coordinators and market operators (CAISO, MISO, ERCOT, AESO, HQÉI). Ensure timely and accurate submission of outage notifications, availability updates, and return-to-service confirmations to applicable ISOs and utilities. Collaborate with asset managers, O&M teams, and commercial schedulers to minimize revenue impact and optimize outage windows. Maintain outage logs and ensure compliance with reporting timelines required by each market and regulatory jurisdiction . SAP Work Order Administration Ensure ROC operators proficiently create, assign, and close SAP Plant Maintenance (PM) Work Orders in response to SCADA alarms and operational events Monitor Work Order backlogs and escalate aging or high-priority items to maintenance supervisors and asset managers. Review and approve Work Orders for accuracy, completeness, and appropriate priority classification. Participate in weekly O&M planning meetings to align ROC-generated Work Orders with field maintenance schedules. Reporting & Documentation Ensure accurate shift logs, incident reports, and operational summaries are produced for every shift. Prepare and deliver daily, weekly, and monthly operational performance reports to leadership. Track and report KPIs including asset availability, alarm response time, Work Order cycle time, and outage duration. Support post-event investigations and document lessons learned to prevent recurrence. ROC Stand-Up & New Facility Commissioning Work as a key contributor alongside the project team to stand up a new Remote Operations Center launching January 1, 2027, with primary focus and elevated involvement expected through March 31, 2027. Contribute to the design and implementation of ROC operational infrastructure, including SCADA integration, alarm management frameworks, and workstation configuration. Assist in recruiting, onboarding, and initial training of ROC Operators for the new facility, ensuring all personnel are shift-ready prior to go-live. Develop and validate Standard Operating Procedures, shift handover standards, escalation protocols, and emergency response plans tailored to the new facility's asset portfolio. Coordinate with IT, SCADA/controls vendors, and O&M engineering teams to resolve integration issues and confirm system readiness before and during commissioning. Participate in tabletop exercises, mock-shift walkthroughs, and operational readiness reviews to verify the team and systems are prepared for live operations. Track and report stand-up milestones, open action items, and readiness gaps to project leadership throughout the commissioning period. Transition stand-up responsibilities to steady-state operations management no later than the end of Q1 2027, maintaining documentation of lessons learned for future facility launches. Qualifications Required Bachelor's degree in electrical engineering , p ower s ystems, e nergy m anagement, or a related technical field - OR equivalent combination of education and experience. Minimum 10 years of experience in ROC renewable power plant operations, grid control room operations, or utility/ISO operations. Minimum 5 years in a managerial role within a 24/7 operational environment. Demonstrated experience with SCADA platforms in a wind, solar, or BESS operations environment. Familiarity with SAP Plant Maintenance (PM) module for Work Order creation and management. Understanding of wholesale electricity markets and interconnection requirements in at least one of: CAISO, MISO, ERCOT, AESO, or HQÉI. Strong working knowledge of safety protocols including LOTO, switching procedures, and high-voltage safety practices. Excellent leadership, communication, and team development skills. Preferred Experience operating across multiple ISOs/markets simultaneously, particularly CAISO and Canadian markets (AESO / HQÉI). Familiarity with all three asset classes: wind turbine generators, utility-scale PV inverters, and grid-scale BESS systems. Knowledge of NERC/WECC reliability standards and Canadian provincial grid codes applicable to renewable generation. Experience with energy management systems (EMS) and/or advanced SCADA historian platforms (e.g., OSIsoft PI, GE Predix, or similar). Professional certification: NERC System Operator Certification, PE license, or equivalent market certification. Bilingual (English/French , English/Spanish ). Core Competencies Operational Leadership Technical Acumen Team coaching & performance management Decision-making under pressure Effective escalation & communication Process discipline & SOP adherence SCADA alarm management & triage Multi-market regulatory knowledge SAP PM Work Order proficiency Wind, PV & BESS systems knowledge Working Conditions Primary work location: Tempe, Arizona ROC facility (on-site required ). 24/7 operational environment; manager must be available for escalation on-call outside of standard shifts. Sporadic travel to field sites in US Southwest (AZ, CA, NM, NV), Alberta (Canada), and Québec (Canada) may be required . . click apply for full job details
09/26/2026
Full time
Requisition ID: req436 Location: Phoenix, AZ, United States Join Our Team! We are currently recruiting a Remote OPS Center Manager to join our team and contribute to key projects in a dynamic and collaborative environment. This role is part of a global team working towardcommon goals. We operate as one company, across all locations, with shared responsibility andclear accountability. The Remote Operations Center (ROC) Manager leads a team of operators across rotating 24/7 shifts, providing real-time oversight of a multi-technology renewable energy portfolio spanning wind, battery energy storage systems (BESS), and utility-scale solar photovoltaic (PV) assets. The portfolio is currently concentrated in the US Southwest (CAISO market), with planned expansion into MISO and ERCOT, and includes wind assets in Alberta and Québec with future MISO expansion. The Manager ensures safe, reliable, and compliant operations across all assets, serves as the primary escalation point for real-time operational issues, and fosters a culture of continuous improvement within the ROC. This role is pivotal in bridging field operations, scheduling coordination, asset management, and SCADA-driven alarm management. In addition, the Manager will serve as a key contributor in the stand-up of a new ROC facility launching January 1, 2027, with significant hands-on involvement throughout the first three months of operations to ensure the center is fully staffed, operationally ready, and performing to standard. Key Responsibilities Team Supervision & Shift Management Supervise, mentor, and develop a team of ROC Operators working rotating 24/7 shifts, including days, nights, weekends, and holidays. Create and maintain shift schedules ensuring continuous coverage with no single points of failure. Conduct regular performance reviews, one-on-ones, and skills assessments to support operator development and retention. Establish and enforce Standard Operating Procedures (SOPs), escalation protocols, and shift handover standards. Serve as the primary escalation contact for operators during complex or high-impact operational events. Real-Time Operations Monitoring Oversee continuous real-time monitoring of wind, BESS, and PV assets via SCADA platforms across multiple geographic regions and regulatory markets. Ensure operators actively track generation performance, equipment status, and market signals for CAISO, MISO, ERCOT, AESO, and HQÉI interconnected assets. Direct real-time responses to curtailments, forced outages, grid emergencies, and market dispatch instructions. Ensure compliance with market rules, grid codes, and interconnection agreements across all operating jurisdictions . SCADA Alarm Management Oversee the team's systematic monitoring, triage, and resolution of SCADA alarms across the full asset portfolio. Ensure alarm events are correctly classified, escalated, and documented in accordance with established alarm management procedures. Direct operators to initiate SAP Work Orders for field technician dispatch in response to equipment alarms, faults, and performance deviations. Review alarm logs and Work Order completion rates; identify recurring issues and drive root cause analysis efforts with O&M engineering teams. Champion continuous improvement of alarm rationalization and suppression strategies to reduce nuisance alarms and increase operator effectiveness. Coordination with Field Operations Serve as the primary ROC interface with field operators and site technicians at wind, BESS, and PV facilities. Oversee daily coordination of operations and maintenance (O&M) activities, ensuring safe system states and Lock Out / Tag Out (LOTO) compliance before and after field work. Authorize and document switching operations, clearances, and equipment isolation in coordination with field supervisors. Ensure the ROC team maintains accurate and up-to-date awareness of field crew activities, planned work, and site access conditions. Outage Coordination & Scheduling Lead ROC coordination of planned and forced outages with scheduling coordinators and market operators (CAISO, MISO, ERCOT, AESO, HQÉI). Ensure timely and accurate submission of outage notifications, availability updates, and return-to-service confirmations to applicable ISOs and utilities. Collaborate with asset managers, O&M teams, and commercial schedulers to minimize revenue impact and optimize outage windows. Maintain outage logs and ensure compliance with reporting timelines required by each market and regulatory jurisdiction . SAP Work Order Administration Ensure ROC operators proficiently create, assign, and close SAP Plant Maintenance (PM) Work Orders in response to SCADA alarms and operational events Monitor Work Order backlogs and escalate aging or high-priority items to maintenance supervisors and asset managers. Review and approve Work Orders for accuracy, completeness, and appropriate priority classification. Participate in weekly O&M planning meetings to align ROC-generated Work Orders with field maintenance schedules. Reporting & Documentation Ensure accurate shift logs, incident reports, and operational summaries are produced for every shift. Prepare and deliver daily, weekly, and monthly operational performance reports to leadership. Track and report KPIs including asset availability, alarm response time, Work Order cycle time, and outage duration. Support post-event investigations and document lessons learned to prevent recurrence. ROC Stand-Up & New Facility Commissioning Work as a key contributor alongside the project team to stand up a new Remote Operations Center launching January 1, 2027, with primary focus and elevated involvement expected through March 31, 2027. Contribute to the design and implementation of ROC operational infrastructure, including SCADA integration, alarm management frameworks, and workstation configuration. Assist in recruiting, onboarding, and initial training of ROC Operators for the new facility, ensuring all personnel are shift-ready prior to go-live. Develop and validate Standard Operating Procedures, shift handover standards, escalation protocols, and emergency response plans tailored to the new facility's asset portfolio. Coordinate with IT, SCADA/controls vendors, and O&M engineering teams to resolve integration issues and confirm system readiness before and during commissioning. Participate in tabletop exercises, mock-shift walkthroughs, and operational readiness reviews to verify the team and systems are prepared for live operations. Track and report stand-up milestones, open action items, and readiness gaps to project leadership throughout the commissioning period. Transition stand-up responsibilities to steady-state operations management no later than the end of Q1 2027, maintaining documentation of lessons learned for future facility launches. Qualifications Required Bachelor's degree in electrical engineering , p ower s ystems, e nergy m anagement, or a related technical field - OR equivalent combination of education and experience. Minimum 10 years of experience in ROC renewable power plant operations, grid control room operations, or utility/ISO operations. Minimum 5 years in a managerial role within a 24/7 operational environment. Demonstrated experience with SCADA platforms in a wind, solar, or BESS operations environment. Familiarity with SAP Plant Maintenance (PM) module for Work Order creation and management. Understanding of wholesale electricity markets and interconnection requirements in at least one of: CAISO, MISO, ERCOT, AESO, or HQÉI. Strong working knowledge of safety protocols including LOTO, switching procedures, and high-voltage safety practices. Excellent leadership, communication, and team development skills. Preferred Experience operating across multiple ISOs/markets simultaneously, particularly CAISO and Canadian markets (AESO / HQÉI). Familiarity with all three asset classes: wind turbine generators, utility-scale PV inverters, and grid-scale BESS systems. Knowledge of NERC/WECC reliability standards and Canadian provincial grid codes applicable to renewable generation. Experience with energy management systems (EMS) and/or advanced SCADA historian platforms (e.g., OSIsoft PI, GE Predix, or similar). Professional certification: NERC System Operator Certification, PE license, or equivalent market certification. Bilingual (English/French , English/Spanish ). Core Competencies Operational Leadership Technical Acumen Team coaching & performance management Decision-making under pressure Effective escalation & communication Process discipline & SOP adherence SCADA alarm management & triage Multi-market regulatory knowledge SAP PM Work Order proficiency Wind, PV & BESS systems knowledge Working Conditions Primary work location: Tempe, Arizona ROC facility (on-site required ). 24/7 operational environment; manager must be available for escalation on-call outside of standard shifts. Sporadic travel to field sites in US Southwest (AZ, CA, NM, NV), Alberta (Canada), and Québec (Canada) may be required . . click apply for full job details
Date Posted: 2026-08-18 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 We're growing fast and we want you to grow with us! We're expanding our engineering organization dramatically to meet exciting customer demand, and we're actively looking for engineers who bring strong foundational skills and a passion for solving hard problems. Industry experience in defense? Not required - we'll invest in you. If you meet the minimum qualifications, we want to talk. Apply today and take the next step in your engineering career. At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon's Software Engineering Directorate (SWE) Effectors Center (EC), we deliver innovative, mission-driven solutions to secure our nation. Our engineers engage in the full software development life cycle within agile teams, focusing on areas like real-time systems, machine learning, cybersecurity, and DevOps. Join our team of creative problem solvers to develop next-generation capabilities and advance your skills while protecting our country. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Assist and participate in the requirements, design, development and testing of real-time embedded software, application software, and tools, to include development of new work products or enhancement of existing applications and systems. Design, code, test, integrate, and document software solutions. Participate in internal review of software components and systems. Collaborate with project managers and other professionals within Engineering. Work on problems with defined scope, schedule, and expectations. Follow established development practices and processes to maintain the configuration management of software products. Ability to obtain program access required. What You Will Learn Use new tools that will keep you state-of-the-art. Stay updated with the latest advancements in software development and missile technology to drive innovation. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of two years prior relevant experience. Experience with C++, C, or other object-oriented language. Experience with hardware-software integration and embedded system testing. Active and transferable Secret U.S. government issued security clearance is required prior to start date with the ability to obtain special program access after start. Qualifications We Prefer Knowledge of data structures and algorithms, systems software design, operating systems and architectures. Knowledge of assembly, C/C++ programming, structured programming concepts. Knowledge of object-oriented design and Unified Model Language. Knowledge of statistical and numerical methods. Interpersonal and communication skills, both verbal and written. Demonstrated ability to work effectively with colleagues and leaders in a team environment. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": ,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
09/26/2026
Full time
Date Posted: 2026-08-18 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 We're growing fast and we want you to grow with us! We're expanding our engineering organization dramatically to meet exciting customer demand, and we're actively looking for engineers who bring strong foundational skills and a passion for solving hard problems. Industry experience in defense? Not required - we'll invest in you. If you meet the minimum qualifications, we want to talk. Apply today and take the next step in your engineering career. At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon's Software Engineering Directorate (SWE) Effectors Center (EC), we deliver innovative, mission-driven solutions to secure our nation. Our engineers engage in the full software development life cycle within agile teams, focusing on areas like real-time systems, machine learning, cybersecurity, and DevOps. Join our team of creative problem solvers to develop next-generation capabilities and advance your skills while protecting our country. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Assist and participate in the requirements, design, development and testing of real-time embedded software, application software, and tools, to include development of new work products or enhancement of existing applications and systems. Design, code, test, integrate, and document software solutions. Participate in internal review of software components and systems. Collaborate with project managers and other professionals within Engineering. Work on problems with defined scope, schedule, and expectations. Follow established development practices and processes to maintain the configuration management of software products. Ability to obtain program access required. What You Will Learn Use new tools that will keep you state-of-the-art. Stay updated with the latest advancements in software development and missile technology to drive innovation. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of two years prior relevant experience. Experience with C++, C, or other object-oriented language. Experience with hardware-software integration and embedded system testing. Active and transferable Secret U.S. government issued security clearance is required prior to start date with the ability to obtain special program access after start. Qualifications We Prefer Knowledge of data structures and algorithms, systems software design, operating systems and architectures. Knowledge of assembly, C/C++ programming, structured programming concepts. Knowledge of object-oriented design and Unified Model Language. Knowledge of statistical and numerical methods. Interpersonal and communication skills, both verbal and written. Demonstrated ability to work effectively with colleagues and leaders in a team environment. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": ,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
GreenState Credit Union MAC Representative I US-IA-North Liberty Job ID: # of Openings: 2 Category: Member Experience GreenState Credit Union Overview The MAC Representative I provides support within the Member Assistance Center (MAC) by assisting members through all contact center channels. This role performs routine transactions and responds to basic inquiries while learning Credit Union products, services, and processes. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Demonstrate and support the values of the Member Assistance Center (MAC) through daily interactions. Assist members and potential members via phone, email, online chat, ITM, and digital messaging platforms by: Answering basic questions about GreenState products and services Completing routine transactions following established procedures Identifying member needs and providing appropriate basic information Ensure timely follow up on tickets Escalate non-routine, complex, or out-of-guideline issues to appropriate team members. Follow established processes and procedures to ensure accuracy and compliance. Use internal systems to verify member identity and complete transactions. Provide basic guidance to members on digital and self-service tools. Complete assigned processing tasks such as document handling or internal requests with accuracy and timeliness. Maintain attention to detail while performing routine, repetitive tasks. Identify sales opportunities while building member relationships Meet established individual and team performance expectations. Demonstrate professionalism, teamwork, and respect in all interactions. Participate in training and development activities to build knowledge and skills. Support team operations and departmental needs as assigned. Complete other duties as assigned. Qualifications High School Diploma or GED 0-2 years of relevant experience, preferably in a communication center and/or financial institution. Basic knowledge of deposit products and regulations or ability to learn quickly. Strong verbal and written communication skills appropriate for member interactions across phone and digital channels. Ability to navigate multiple communication platforms (phone, chat, email, video) and internal systems. Demonstrates ability to multitask, prioritize, and work efficiently in a fast-paced environment. Basic to intermediate proficiency with computer applications (e.g., word processing, spreadsheets, and database systems). Demonstrates attention to detail and accuracy when performing routine tasks. Customer-focused with the ability to identify basic needs and provide appropriate information. Demonstrates reliability, including consistent attendance and punctuality, and flexibility to meet business needs. Comfortable being on camera and conducting business via video and digital platforms. Ability to develop and maintain effective working relationships with team members. Must be bondable. Reporting Relationship This position reports to the Manager Member Assistance Center. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI87b3cc92bc3c-8178
09/26/2026
Full time
GreenState Credit Union MAC Representative I US-IA-North Liberty Job ID: # of Openings: 2 Category: Member Experience GreenState Credit Union Overview The MAC Representative I provides support within the Member Assistance Center (MAC) by assisting members through all contact center channels. This role performs routine transactions and responds to basic inquiries while learning Credit Union products, services, and processes. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Demonstrate and support the values of the Member Assistance Center (MAC) through daily interactions. Assist members and potential members via phone, email, online chat, ITM, and digital messaging platforms by: Answering basic questions about GreenState products and services Completing routine transactions following established procedures Identifying member needs and providing appropriate basic information Ensure timely follow up on tickets Escalate non-routine, complex, or out-of-guideline issues to appropriate team members. Follow established processes and procedures to ensure accuracy and compliance. Use internal systems to verify member identity and complete transactions. Provide basic guidance to members on digital and self-service tools. Complete assigned processing tasks such as document handling or internal requests with accuracy and timeliness. Maintain attention to detail while performing routine, repetitive tasks. Identify sales opportunities while building member relationships Meet established individual and team performance expectations. Demonstrate professionalism, teamwork, and respect in all interactions. Participate in training and development activities to build knowledge and skills. Support team operations and departmental needs as assigned. Complete other duties as assigned. Qualifications High School Diploma or GED 0-2 years of relevant experience, preferably in a communication center and/or financial institution. Basic knowledge of deposit products and regulations or ability to learn quickly. Strong verbal and written communication skills appropriate for member interactions across phone and digital channels. Ability to navigate multiple communication platforms (phone, chat, email, video) and internal systems. Demonstrates ability to multitask, prioritize, and work efficiently in a fast-paced environment. Basic to intermediate proficiency with computer applications (e.g., word processing, spreadsheets, and database systems). Demonstrates attention to detail and accuracy when performing routine tasks. Customer-focused with the ability to identify basic needs and provide appropriate information. Demonstrates reliability, including consistent attendance and punctuality, and flexibility to meet business needs. Comfortable being on camera and conducting business via video and digital platforms. Ability to develop and maintain effective working relationships with team members. Must be bondable. Reporting Relationship This position reports to the Manager Member Assistance Center. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI87b3cc92bc3c-8178
JOB DESCRIPTION Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Adventist Health Roseville is seeking an Epic-Certified EHR Systems Analyst III for a full-time, day-shift position. We are looking for a strong candidate who can work primarily remotely, with the ability to travel up to 25% as required by the role. Candidates must have at least five (5) years of recent Epic Ambulatory experience. EpicCare Ambulatory certification is highly desirable , with a strong preference for candidates certified in Bones or Wisdom . Experience supporting Occupational Health or Occupational Medicine workflows in Epic is strongly preferred, including any exposure to the Epic Occupational Medicine (Occ Med) module . Leads the implementation and support of hospital information systems. Leads the planning, design, implementation, and maintenance of the existing systems and has a working knowledge of the applications for support and troubleshooting. Liaises between technical support, customers, and project teams in the design, implementation, and training of our healthcare information systems and any new enhanced systems. Utilizes comprehensive knowledge of Epic EHR system capabilities and functional use. Develops, recommends, and oversees implementation of policies and procedures for areas of responsibility. Job Requirements: Education and Work Experience: Bachelor's Degree or equivalent combination of education/related experience: Required Five years' healthcare IT application/technical experience: Required Five years' of applicable Epic application experience: Required Licenses/Certifications: Epic Certification/Accreditation in area of responsibility: Required Essential Functions: Serves as a senior member of the team, dedicated to the design, build and testing of electronic documentation solutions that support clinical and revenue cycle workflow. Leads project meetings and works cooperatively with team members to assign duties with the overall program and related projects with minimal managerial oversight. Facilitates application workflow design and application integration sessions. Designs, configures, tests, debugs, documents, and maintains programs/applications. Collaborates, researches, and analyzes to develop, configure, and modify moderately complex information systems based on or related to user system design specifications while utilizing established standards and departmental protocols. Designs and develops test scripts and materials for end-to-end workflow testing. Performs unit, system and integration testing per standards, documents outcomes. Evaluates user requests for special enhancements to systems. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues. Installs and tests software per release checklist guidelines. Manages the planning and installation of automated systems. Works with end-users to develop specifications for the purchase, development and installation of software systems. Monitors progress of the plan and proposes corrective action where indicated. Utilizes appropriate planned change management models, principles and techniques in system planning, development, implementation and evaluation. Designs, develops, and monitors measurements of process improvements, including those enabled by standardized workflows. Provides ongoing support for existing computer applications. Provides support for problem resolution; escalates the problem to senior level personnel if necessary. Implements solutions, communicates to end users and tracks resolution. Analyzes incidents, identifying trends and major issues. Conducts routine status meetings with end users and leadership. Provides leadership support to analysts and team and to end-users regarding system applications. Maintains service level agreements with various end-user departments and enterprise business units. Supports the preparation and delivery of training materials and formal/informal training. Identifies educational opportunities related to standard applications and operational use of them. Develops strategies to educate analysts and support staff with focus to achieve improved operational understanding and efficiency. Leads various user group meetings as assigned. Mentors support groups to assist with their understanding of applications and processes. Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. ABOUT US Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.PandoLogic. Category:Technology,
09/26/2026
Full time
JOB DESCRIPTION Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Adventist Health Roseville is seeking an Epic-Certified EHR Systems Analyst III for a full-time, day-shift position. We are looking for a strong candidate who can work primarily remotely, with the ability to travel up to 25% as required by the role. Candidates must have at least five (5) years of recent Epic Ambulatory experience. EpicCare Ambulatory certification is highly desirable , with a strong preference for candidates certified in Bones or Wisdom . Experience supporting Occupational Health or Occupational Medicine workflows in Epic is strongly preferred, including any exposure to the Epic Occupational Medicine (Occ Med) module . Leads the implementation and support of hospital information systems. Leads the planning, design, implementation, and maintenance of the existing systems and has a working knowledge of the applications for support and troubleshooting. Liaises between technical support, customers, and project teams in the design, implementation, and training of our healthcare information systems and any new enhanced systems. Utilizes comprehensive knowledge of Epic EHR system capabilities and functional use. Develops, recommends, and oversees implementation of policies and procedures for areas of responsibility. Job Requirements: Education and Work Experience: Bachelor's Degree or equivalent combination of education/related experience: Required Five years' healthcare IT application/technical experience: Required Five years' of applicable Epic application experience: Required Licenses/Certifications: Epic Certification/Accreditation in area of responsibility: Required Essential Functions: Serves as a senior member of the team, dedicated to the design, build and testing of electronic documentation solutions that support clinical and revenue cycle workflow. Leads project meetings and works cooperatively with team members to assign duties with the overall program and related projects with minimal managerial oversight. Facilitates application workflow design and application integration sessions. Designs, configures, tests, debugs, documents, and maintains programs/applications. Collaborates, researches, and analyzes to develop, configure, and modify moderately complex information systems based on or related to user system design specifications while utilizing established standards and departmental protocols. Designs and develops test scripts and materials for end-to-end workflow testing. Performs unit, system and integration testing per standards, documents outcomes. Evaluates user requests for special enhancements to systems. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues. Installs and tests software per release checklist guidelines. Manages the planning and installation of automated systems. Works with end-users to develop specifications for the purchase, development and installation of software systems. Monitors progress of the plan and proposes corrective action where indicated. Utilizes appropriate planned change management models, principles and techniques in system planning, development, implementation and evaluation. Designs, develops, and monitors measurements of process improvements, including those enabled by standardized workflows. Provides ongoing support for existing computer applications. Provides support for problem resolution; escalates the problem to senior level personnel if necessary. Implements solutions, communicates to end users and tracks resolution. Analyzes incidents, identifying trends and major issues. Conducts routine status meetings with end users and leadership. Provides leadership support to analysts and team and to end-users regarding system applications. Maintains service level agreements with various end-user departments and enterprise business units. Supports the preparation and delivery of training materials and formal/informal training. Identifies educational opportunities related to standard applications and operational use of them. Develops strategies to educate analysts and support staff with focus to achieve improved operational understanding and efficiency. Leads various user group meetings as assigned. Mentors support groups to assist with their understanding of applications and processes. Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. ABOUT US Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.PandoLogic. Category:Technology,
JOB DESCRIPTION Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Adventist Health Roseville is seeking an Epic-Certified EHR Systems Analyst III for a full-time, day-shift position. We are looking for a strong candidate who can work primarily remotely, with the ability to travel up to 25% as required by the role. Candidates must have at least five (5) years of recent Epic Ambulatory experience. EpicCare Ambulatory certification is highly desirable , with a strong preference for candidates certified in Bones or Wisdom . Experience supporting Occupational Health or Occupational Medicine workflows in Epic is strongly preferred, including any exposure to the Epic Occupational Medicine (Occ Med) module . Leads the implementation and support of hospital information systems. Leads the planning, design, implementation, and maintenance of the existing systems and has a working knowledge of the applications for support and troubleshooting. Liaises between technical support, customers, and project teams in the design, implementation, and training of our healthcare information systems and any new enhanced systems. Utilizes comprehensive knowledge of Epic EHR system capabilities and functional use. Develops, recommends, and oversees implementation of policies and procedures for areas of responsibility. Job Requirements: Education and Work Experience: Bachelor's Degree or equivalent combination of education/related experience: Required Five years' healthcare IT application/technical experience: Required Five years' of applicable Epic application experience: Required Licenses/Certifications: Epic Certification/Accreditation in area of responsibility: Required Essential Functions: Serves as a senior member of the team, dedicated to the design, build and testing of electronic documentation solutions that support clinical and revenue cycle workflow. Leads project meetings and works cooperatively with team members to assign duties with the overall program and related projects with minimal managerial oversight. Facilitates application workflow design and application integration sessions. Designs, configures, tests, debugs, documents, and maintains programs/applications. Collaborates, researches, and analyzes to develop, configure, and modify moderately complex information systems based on or related to user system design specifications while utilizing established standards and departmental protocols. Designs and develops test scripts and materials for end-to-end workflow testing. Performs unit, system and integration testing per standards, documents outcomes. Evaluates user requests for special enhancements to systems. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues. Installs and tests software per release checklist guidelines. Manages the planning and installation of automated systems. Works with end-users to develop specifications for the purchase, development and installation of software systems. Monitors progress of the plan and proposes corrective action where indicated. Utilizes appropriate planned change management models, principles and techniques in system planning, development, implementation and evaluation. Designs, develops, and monitors measurements of process improvements, including those enabled by standardized workflows. Provides ongoing support for existing computer applications. Provides support for problem resolution; escalates the problem to senior level personnel if necessary. Implements solutions, communicates to end users and tracks resolution. Analyzes incidents, identifying trends and major issues. Conducts routine status meetings with end users and leadership. Provides leadership support to analysts and team and to end-users regarding system applications. Maintains service level agreements with various end-user departments and enterprise business units. Supports the preparation and delivery of training materials and formal/informal training. Identifies educational opportunities related to standard applications and operational use of them. Develops strategies to educate analysts and support staff with focus to achieve improved operational understanding and efficiency. Leads various user group meetings as assigned. Mentors support groups to assist with their understanding of applications and processes. Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. ABOUT US Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.PandoLogic. Category:Technology,
09/26/2026
Full time
JOB DESCRIPTION Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Adventist Health Roseville is seeking an Epic-Certified EHR Systems Analyst III for a full-time, day-shift position. We are looking for a strong candidate who can work primarily remotely, with the ability to travel up to 25% as required by the role. Candidates must have at least five (5) years of recent Epic Ambulatory experience. EpicCare Ambulatory certification is highly desirable , with a strong preference for candidates certified in Bones or Wisdom . Experience supporting Occupational Health or Occupational Medicine workflows in Epic is strongly preferred, including any exposure to the Epic Occupational Medicine (Occ Med) module . Leads the implementation and support of hospital information systems. Leads the planning, design, implementation, and maintenance of the existing systems and has a working knowledge of the applications for support and troubleshooting. Liaises between technical support, customers, and project teams in the design, implementation, and training of our healthcare information systems and any new enhanced systems. Utilizes comprehensive knowledge of Epic EHR system capabilities and functional use. Develops, recommends, and oversees implementation of policies and procedures for areas of responsibility. Job Requirements: Education and Work Experience: Bachelor's Degree or equivalent combination of education/related experience: Required Five years' healthcare IT application/technical experience: Required Five years' of applicable Epic application experience: Required Licenses/Certifications: Epic Certification/Accreditation in area of responsibility: Required Essential Functions: Serves as a senior member of the team, dedicated to the design, build and testing of electronic documentation solutions that support clinical and revenue cycle workflow. Leads project meetings and works cooperatively with team members to assign duties with the overall program and related projects with minimal managerial oversight. Facilitates application workflow design and application integration sessions. Designs, configures, tests, debugs, documents, and maintains programs/applications. Collaborates, researches, and analyzes to develop, configure, and modify moderately complex information systems based on or related to user system design specifications while utilizing established standards and departmental protocols. Designs and develops test scripts and materials for end-to-end workflow testing. Performs unit, system and integration testing per standards, documents outcomes. Evaluates user requests for special enhancements to systems. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues. Installs and tests software per release checklist guidelines. Manages the planning and installation of automated systems. Works with end-users to develop specifications for the purchase, development and installation of software systems. Monitors progress of the plan and proposes corrective action where indicated. Utilizes appropriate planned change management models, principles and techniques in system planning, development, implementation and evaluation. Designs, develops, and monitors measurements of process improvements, including those enabled by standardized workflows. Provides ongoing support for existing computer applications. Provides support for problem resolution; escalates the problem to senior level personnel if necessary. Implements solutions, communicates to end users and tracks resolution. Analyzes incidents, identifying trends and major issues. Conducts routine status meetings with end users and leadership. Provides leadership support to analysts and team and to end-users regarding system applications. Maintains service level agreements with various end-user departments and enterprise business units. Supports the preparation and delivery of training materials and formal/informal training. Identifies educational opportunities related to standard applications and operational use of them. Develops strategies to educate analysts and support staff with focus to achieve improved operational understanding and efficiency. Leads various user group meetings as assigned. Mentors support groups to assist with their understanding of applications and processes. Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. ABOUT US Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.PandoLogic. Category:Technology,
Senior Data Engineer / Data Architect Location: Fort Lauderdale, FL Work Arrangement: Fully onsite Employment Type: Direct hire, full-time Role Type: Hands-on individual contributor and technical lead Position Overview We are seeking a Senior Data Engineer / Data Architect to lead the design and hands-on development of our enterprise data foundation. This role will connect data across ERP, CRM, ecommerce, marketing, production, finance, fulfillment, and internal business systems to support trusted reporting, AI initiatives, automation, and internal applications. This is not an architecture-only or advisory position. The successful candidate must have genuine architecture experience and the ability to personally build production-grade data platforms, pipelines, models, integrations, quality controls, and data services from the ground up. The ideal candidate combines strong engineering execution with the ability to define scalable architecture, establish technical standards, and communicate effectively with both technical and business stakeholders. Top Requirements Hands-on experience with Databricks, including Lakehouse architecture, Apache Spark, data pipelines, notebooks, workflows, and production deployments. True data architecture experience, including designing enterprise data platforms, defining systems of record, developing data models, establishing data governance, and making cross-system architecture decisions. Demonstrated success engineering implementations from the ground up, rather than only maintaining or advising on existing solutions. Key Responsibilities Data Architecture Assess the current data environment, including systems, databases, APIs, integrations, reports, scheduled jobs, and data owners. Design and implement a scalable enterprise data architecture supporting reporting, AI, analytics, and internal applications. Define authoritative systems of record for customer, product, order, revenue, inventory, location, marketing, and production data. Establish common data models, identifiers, data contracts, schema standards, retention policies, and integration patterns. Determine appropriate use of batch processing, real-time events, APIs, webhooks, and governed data services. Develop architecture diagrams, technical standards, roadmaps, and implementation plans. Data Engineering and Implementation Build production-grade data pipelines and lakehouse solutions in Databricks. Develop reliable ETL and ELT processes using SQL, Python, Apache Spark, and orchestration tools. Integrate data from ERP, CRM, ecommerce, marketing, manufacturing, finance, and internal applications. Create tested transformations that produce consistent and reusable business data. Build secure APIs and data services for approved reporting, AI, automation, and application use cases. Design systems that handle failures, changing schemas, retries, late-arriving data, and duplicate-processing risks. Establish source control, automated testing, code review, deployment pipelines, and release processes for data engineering work. Data Quality and Reliability Implement automated checks for completeness, accuracy, freshness, duplication, volume changes, and consistency. Reconcile key business measures such as orders, revenue, inventory, customer counts, and production activity across systems. Monitor pipeline performance, failed jobs, delayed data, schema changes, and data-quality incidents. Build alerting, operational dashboards, runbooks, and incident-response processes. Work with source-system owners to correct the root causes of data issues. Governance, Security, and Documentation Establish practical standards for data ownership, classification, access, retention, and approved use. Apply role-based access controls, encryption, audit logging, and appropriate protection for sensitive and confidential information. Maintain clear data definitions, lineage, integration documentation, runbooks, and architecture diagrams. Partner with IT, Legal, Infrastructure, Applications, and business leaders on privacy, security, and compliance requirements. Create governed access patterns that reduce uncontrolled direct access to production systems. Reporting, AI, and Internal Applications Develop trusted, reusable data models for reporting, dashboards, forecasting, and business analysis. Prepare structured and governed data for AI agents, retrieval systems, automations, machine learning, and internal applications. Partner with the Director of AI and internal product teams to accelerate delivery of data and AI use cases. Establish standards for monitoring how applications and AI solutions access and use company data. Cross-Functional Leadership Collaborate with technology, finance, operations, ecommerce, marketing, sales, production, and other business teams. Translate technical data risks into clear business impacts, options, costs, and recommended actions. Review vendor-built integrations for documentation, security, maintainability, and quality. Provide technical leadership and establish standards that improve how teams collect, define, share, and use data. Work independently, set priorities, document decisions, and deliver measurable results. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/26/2026
Full time
Senior Data Engineer / Data Architect Location: Fort Lauderdale, FL Work Arrangement: Fully onsite Employment Type: Direct hire, full-time Role Type: Hands-on individual contributor and technical lead Position Overview We are seeking a Senior Data Engineer / Data Architect to lead the design and hands-on development of our enterprise data foundation. This role will connect data across ERP, CRM, ecommerce, marketing, production, finance, fulfillment, and internal business systems to support trusted reporting, AI initiatives, automation, and internal applications. This is not an architecture-only or advisory position. The successful candidate must have genuine architecture experience and the ability to personally build production-grade data platforms, pipelines, models, integrations, quality controls, and data services from the ground up. The ideal candidate combines strong engineering execution with the ability to define scalable architecture, establish technical standards, and communicate effectively with both technical and business stakeholders. Top Requirements Hands-on experience with Databricks, including Lakehouse architecture, Apache Spark, data pipelines, notebooks, workflows, and production deployments. True data architecture experience, including designing enterprise data platforms, defining systems of record, developing data models, establishing data governance, and making cross-system architecture decisions. Demonstrated success engineering implementations from the ground up, rather than only maintaining or advising on existing solutions. Key Responsibilities Data Architecture Assess the current data environment, including systems, databases, APIs, integrations, reports, scheduled jobs, and data owners. Design and implement a scalable enterprise data architecture supporting reporting, AI, analytics, and internal applications. Define authoritative systems of record for customer, product, order, revenue, inventory, location, marketing, and production data. Establish common data models, identifiers, data contracts, schema standards, retention policies, and integration patterns. Determine appropriate use of batch processing, real-time events, APIs, webhooks, and governed data services. Develop architecture diagrams, technical standards, roadmaps, and implementation plans. Data Engineering and Implementation Build production-grade data pipelines and lakehouse solutions in Databricks. Develop reliable ETL and ELT processes using SQL, Python, Apache Spark, and orchestration tools. Integrate data from ERP, CRM, ecommerce, marketing, manufacturing, finance, and internal applications. Create tested transformations that produce consistent and reusable business data. Build secure APIs and data services for approved reporting, AI, automation, and application use cases. Design systems that handle failures, changing schemas, retries, late-arriving data, and duplicate-processing risks. Establish source control, automated testing, code review, deployment pipelines, and release processes for data engineering work. Data Quality and Reliability Implement automated checks for completeness, accuracy, freshness, duplication, volume changes, and consistency. Reconcile key business measures such as orders, revenue, inventory, customer counts, and production activity across systems. Monitor pipeline performance, failed jobs, delayed data, schema changes, and data-quality incidents. Build alerting, operational dashboards, runbooks, and incident-response processes. Work with source-system owners to correct the root causes of data issues. Governance, Security, and Documentation Establish practical standards for data ownership, classification, access, retention, and approved use. Apply role-based access controls, encryption, audit logging, and appropriate protection for sensitive and confidential information. Maintain clear data definitions, lineage, integration documentation, runbooks, and architecture diagrams. Partner with IT, Legal, Infrastructure, Applications, and business leaders on privacy, security, and compliance requirements. Create governed access patterns that reduce uncontrolled direct access to production systems. Reporting, AI, and Internal Applications Develop trusted, reusable data models for reporting, dashboards, forecasting, and business analysis. Prepare structured and governed data for AI agents, retrieval systems, automations, machine learning, and internal applications. Partner with the Director of AI and internal product teams to accelerate delivery of data and AI use cases. Establish standards for monitoring how applications and AI solutions access and use company data. Cross-Functional Leadership Collaborate with technology, finance, operations, ecommerce, marketing, sales, production, and other business teams. Translate technical data risks into clear business impacts, options, costs, and recommended actions. Review vendor-built integrations for documentation, security, maintainability, and quality. Provide technical leadership and establish standards that improve how teams collect, define, share, and use data. Work independently, set priorities, document decisions, and deliver measurable results. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
We are seeking an experienced and driven IT Director to make a positive impact on our organization. The ideal candidate will possess significant experience in managed services leadership, infrastructure development, cybersecurity, and advanced Microsoft technologies. This role presents an exciting opportunity to drive IT strategy, execution, and innovation across hardware, software, and network systems. This is a true hands-on, working IT Director. We are looking for someone who can set the strategy, lead at the executive level, AND still personally execute the technical work. Key Responsibilities: Leadership & Strategy: Lead IT teams to design and implement technology strategies that align with business goals, with a focus on growth, scalability, and operational efficiency. Managed Services & Vendor Management: Oversee IT services and manage vendor relationships to ensure timely support and adherence to service level agreements (SLAs). Establish contracts and maintain communication with key suppliers for hardware, software, and network support. Infrastructure & Security: Drive the development and enhancement of IT infrastructure, ensuring secure and effective networking, server, storage, and data management systems. Oversee security protocols to protect organizational assets. Microsoft Expertise: Utilize advanced knowledge of Microsoft technologies (Office 365, Active Directory, MS Server) to optimize system performance, troubleshoot issues, and manage enterprise systems. Process Management & Execution: Design and implement regular maintenance schedules for IT infrastructure. Lead initiatives to evaluate, onboard, and integrate new software solutions to improve organizational efficiency. Collaboration & Communication: Work cross-functionally with teams to define and complete IT projects. Communicate technology solutions and concepts effectively to all stakeholders. Disaster Recovery & Strategic Planning: Implement and maintain disaster recovery plans. Support capacity planning for hardware, software, and network infrastructure to ensure business continuity and scalability. Technical Requirements & Competencies: Business Acumen & Leadership: Mastery of competencies at the Director level, including Business Acumen, Perspective, Decision Quality, Organizational Agility, and Process Management/Execution. IT Infrastructure & Security Expertise: Advanced knowledge of IT infrastructure, including network systems (Meraki), servers, storage, and cloud platforms. Strong expertise in security protocols and best practices. Microsoft Technologies: Advanced knowledge and hands-on experience with Microsoft technologies, including Office 365, Active Directory, MS Server. Expertise in SQL Server and integration with Blackbaud Raiser's Edge and Financial Edge. Reporting & Data Management: Proficiency in SQL queries, Crystal Reports, and SSRS (SQL Server Reporting Services). Software & Applications: Experience with IT systems used in nonprofit or foundation environments, Experience with software evaluation, onboarding, and integration. Communication Skills: Excellent oral and written communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. Project Management & Process Optimization: Proven experience in project management and process improvement. Ability to evaluate, develop, and implement processes that improve operational efficiency. Training & Development: Ability to identify technical training needs within the organization and coordinate with HR or vendors to deliver solutions. Experience in providing training to staff on technology-related topics, including report creation and data queries. Qualifications: 5+ years of progressive experience in technology management, with a strong background in managed services, infrastructure development, and security. Experience working in mid to large-size companies, with nonprofit or foundation experience a plus. Bachelor's Degree in Information Technology, Computer Science, or a related field. Relevant certifications (e.g., Microsoft Certified Solutions Expert, CompTIA Security+, Cisco) are a plus. Tasks/Functions: Vendor/Supplier Management: Establish agreements and contracts with key vendors and suppliers, ensuring agreed-upon communication protocols and service level expectations. Manage ongoing relationships with vendors to ensure hardware, software, and network support meets operational needs. Project & Process Management: Collaborate with all departments to define IT solutions that improve efficiency and meet organizational needs. Regularly evaluate and enhance processes for IT infrastructure maintenance, software integration, and system updates. Foster innovation by exploring new technologies, processes, and methodologies to improve business operations. Training & Policies & Procedures: Identify and address technical training needs within the organization. Recommend and maintain IT policies and procedures based on performance evaluations and organizational needs. Support external audits, including financial, security assessments, and organizational accreditation. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/26/2026
Full time
We are seeking an experienced and driven IT Director to make a positive impact on our organization. The ideal candidate will possess significant experience in managed services leadership, infrastructure development, cybersecurity, and advanced Microsoft technologies. This role presents an exciting opportunity to drive IT strategy, execution, and innovation across hardware, software, and network systems. This is a true hands-on, working IT Director. We are looking for someone who can set the strategy, lead at the executive level, AND still personally execute the technical work. Key Responsibilities: Leadership & Strategy: Lead IT teams to design and implement technology strategies that align with business goals, with a focus on growth, scalability, and operational efficiency. Managed Services & Vendor Management: Oversee IT services and manage vendor relationships to ensure timely support and adherence to service level agreements (SLAs). Establish contracts and maintain communication with key suppliers for hardware, software, and network support. Infrastructure & Security: Drive the development and enhancement of IT infrastructure, ensuring secure and effective networking, server, storage, and data management systems. Oversee security protocols to protect organizational assets. Microsoft Expertise: Utilize advanced knowledge of Microsoft technologies (Office 365, Active Directory, MS Server) to optimize system performance, troubleshoot issues, and manage enterprise systems. Process Management & Execution: Design and implement regular maintenance schedules for IT infrastructure. Lead initiatives to evaluate, onboard, and integrate new software solutions to improve organizational efficiency. Collaboration & Communication: Work cross-functionally with teams to define and complete IT projects. Communicate technology solutions and concepts effectively to all stakeholders. Disaster Recovery & Strategic Planning: Implement and maintain disaster recovery plans. Support capacity planning for hardware, software, and network infrastructure to ensure business continuity and scalability. Technical Requirements & Competencies: Business Acumen & Leadership: Mastery of competencies at the Director level, including Business Acumen, Perspective, Decision Quality, Organizational Agility, and Process Management/Execution. IT Infrastructure & Security Expertise: Advanced knowledge of IT infrastructure, including network systems (Meraki), servers, storage, and cloud platforms. Strong expertise in security protocols and best practices. Microsoft Technologies: Advanced knowledge and hands-on experience with Microsoft technologies, including Office 365, Active Directory, MS Server. Expertise in SQL Server and integration with Blackbaud Raiser's Edge and Financial Edge. Reporting & Data Management: Proficiency in SQL queries, Crystal Reports, and SSRS (SQL Server Reporting Services). Software & Applications: Experience with IT systems used in nonprofit or foundation environments, Experience with software evaluation, onboarding, and integration. Communication Skills: Excellent oral and written communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. Project Management & Process Optimization: Proven experience in project management and process improvement. Ability to evaluate, develop, and implement processes that improve operational efficiency. Training & Development: Ability to identify technical training needs within the organization and coordinate with HR or vendors to deliver solutions. Experience in providing training to staff on technology-related topics, including report creation and data queries. Qualifications: 5+ years of progressive experience in technology management, with a strong background in managed services, infrastructure development, and security. Experience working in mid to large-size companies, with nonprofit or foundation experience a plus. Bachelor's Degree in Information Technology, Computer Science, or a related field. Relevant certifications (e.g., Microsoft Certified Solutions Expert, CompTIA Security+, Cisco) are a plus. Tasks/Functions: Vendor/Supplier Management: Establish agreements and contracts with key vendors and suppliers, ensuring agreed-upon communication protocols and service level expectations. Manage ongoing relationships with vendors to ensure hardware, software, and network support meets operational needs. Project & Process Management: Collaborate with all departments to define IT solutions that improve efficiency and meet organizational needs. Regularly evaluate and enhance processes for IT infrastructure maintenance, software integration, and system updates. Foster innovation by exploring new technologies, processes, and methodologies to improve business operations. Training & Policies & Procedures: Identify and address technical training needs within the organization. Recommend and maintain IT policies and procedures based on performance evaluations and organizational needs. Support external audits, including financial, security assessments, and organizational accreditation. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Security Architect (Microsoft Security & Azure) Location: Remote (U.S.) Preference: Middle Tennessee candidates preferred Type: Direct Hire Compensation: $170,000 Base Salary Start Date: ASAP We're looking for a Security Architect to help lead a major security transformation for a growing healthcare organization. This is a rare opportunity to step into a highly visible role and help shape the future of enterprise security. You'll work closely with technology leadership to modernize security capabilities, evaluate existing tooling, and build a long-term security strategy centered around the Microsoft ecosystem. The environment is heavily invested in Microsoft technologies, and this role will focus on identity, cloud security, endpoint protection, monitoring, governance, and Zero Trust architecture. If you enjoy building security programs, influencing architecture decisions, and solving complex problems across a large organization, this role offers the chance to make a lasting impact. What You'll Be Doing Design and maintain enterprise security architecture across Microsoft 365 and Azure environments Develop security standards, roadmaps, governance models, and reference architectures Evaluate existing security tools and recommend modernization strategies Lead Zero Trust initiatives across identity, endpoint, application, and cloud environments Architect solutions using Microsoft Entra ID, Intune, Defender, Sentinel, Purview, and Azure Security services Partner with infrastructure, compliance, application, and security teams on strategic initiatives Conduct architecture reviews, risk assessments, and security evaluations Improve monitoring, threat detection, and incident response capabilities Support cloud adoption, acquisitions, and technology transformation projects Advise technical and business leaders on security risks, tradeoffs, and remediation priorities What We're Looking For Healthcare industry experience is required 7+ years of cybersecurity, cloud security, infrastructure security, or security architecture experience 5+ years designing and implementing Microsoft security solutions in enterprise environments Strong experience with: Microsoft Entra ID Microsoft Defender XDR Microsoft Sentinel Microsoft Intune Microsoft Purview Azure Security Services Experience implementing or supporting Zero Trust security strategies Experience developing security architectures, standards, and remediation roadmaps Ability to communicate effectively with both technical and executive stakeholders Nice to Have CISSP, CISM, CCSP, SC-100, or similar certifications PowerShell or Microsoft Graph experience Identity governance and privileged access management experience Experience supporting healthcare provider organizations Experience with acquisitions, integrations, or large-scale transformations SIEM/SOAR architecture experience By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/26/2026
Full time
Security Architect (Microsoft Security & Azure) Location: Remote (U.S.) Preference: Middle Tennessee candidates preferred Type: Direct Hire Compensation: $170,000 Base Salary Start Date: ASAP We're looking for a Security Architect to help lead a major security transformation for a growing healthcare organization. This is a rare opportunity to step into a highly visible role and help shape the future of enterprise security. You'll work closely with technology leadership to modernize security capabilities, evaluate existing tooling, and build a long-term security strategy centered around the Microsoft ecosystem. The environment is heavily invested in Microsoft technologies, and this role will focus on identity, cloud security, endpoint protection, monitoring, governance, and Zero Trust architecture. If you enjoy building security programs, influencing architecture decisions, and solving complex problems across a large organization, this role offers the chance to make a lasting impact. What You'll Be Doing Design and maintain enterprise security architecture across Microsoft 365 and Azure environments Develop security standards, roadmaps, governance models, and reference architectures Evaluate existing security tools and recommend modernization strategies Lead Zero Trust initiatives across identity, endpoint, application, and cloud environments Architect solutions using Microsoft Entra ID, Intune, Defender, Sentinel, Purview, and Azure Security services Partner with infrastructure, compliance, application, and security teams on strategic initiatives Conduct architecture reviews, risk assessments, and security evaluations Improve monitoring, threat detection, and incident response capabilities Support cloud adoption, acquisitions, and technology transformation projects Advise technical and business leaders on security risks, tradeoffs, and remediation priorities What We're Looking For Healthcare industry experience is required 7+ years of cybersecurity, cloud security, infrastructure security, or security architecture experience 5+ years designing and implementing Microsoft security solutions in enterprise environments Strong experience with: Microsoft Entra ID Microsoft Defender XDR Microsoft Sentinel Microsoft Intune Microsoft Purview Azure Security Services Experience implementing or supporting Zero Trust security strategies Experience developing security architectures, standards, and remediation roadmaps Ability to communicate effectively with both technical and executive stakeholders Nice to Have CISSP, CISM, CCSP, SC-100, or similar certifications PowerShell or Microsoft Graph experience Identity governance and privileged access management experience Experience supporting healthcare provider organizations Experience with acquisitions, integrations, or large-scale transformations SIEM/SOAR architecture experience By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
The IT Support Analyst is responsible for delivering frontline technical support to end users globally, with a primary focus on desk-side incident response for US-based staff and Microsoft Entra ID account and access administration. This is a permanent, full-time position on a small IT team, based in the US and working standard US business hours, where the analyst will serve as the first point of contact for the majority of day-to-day technical issues and will be expected to respond to incidents throughout the workday. The primary measure of success in this role is reliable, responsive, hands-on support for end users. Essential Duties & Functions Serve as the first point of contact for end user IT support requests via ticketing system, phone, or in person, responding to incidents throughout the day as they arise Provide desk-side support, physically assisting US-based employees with hardware, software, and connectivity issues Provide remote technical support to end users in other regions via ticketing system, phone, or Teams Troubleshoot and resolve issues for laptops, desktops, mobile devices, and peripherals Manage user accounts, group memberships, and access permissions in Microsoft Entra ID (Azure AD) Perform basic Exchange Online administration tasks, such as mailbox permissions, distribution list updates, and shared mailbox management Fulfill standard IT service requests (e.g., software access, equipment requests, mailbox and permission changes) submitted through the ticketing system Support Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive) for end users, including account setup and troubleshooting Perform user onboarding and offboarding tasks, including account provisioning, license assignment, device setup, and access removal Reset passwords, manage MFA enrollment, and assist with account lockouts Set up and configure end user devices, including software installation and basic imaging Escalate complex infrastructure, network, application, or server issues to senior IT staff or the MSP as appropriate Document common issues, resolutions, and end user how-to guidance in the knowledge base Support printer, peripheral, and conference room technology issues Maintain a positive, professional, customer-service-oriented approach with end users at all levels Knowledge, Skills & Abilities Working knowledge of Microsoft Entra ID (Azure AD) user and group administration Basic familiarity with Exchange Online administration (mailbox permissions, distribution lists, shared mailboxes) Familiarity with Microsoft 365 applications and basic administration Strong customer service orientation with clear, patient communication skills, especially in face to face desk-side interactions Solid troubleshooting skills for Windows devices, mobile devices, and common business applications Basic understanding of networking concepts (Wi-Fi, VPN client troubleshooting) from an end-user support angle Comfortable handling incoming incidents and shifting priorities throughout the day Ability to work well within a small team, following established direction while managing individual incident response independently Comfortable documenting processes and following established procedures Familiarity with endpoint management tools (e.g., Intune) preferred Any prior exposure to business application support (e.g., ERP, CRM, or line of business apps) is a plus but not required Interest in growth areas such as application support, networking and infrastructure management, or other IT specialties is welcomed but not required Expectation of being readily available to respond to incidents throughout the day By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/26/2026
Full time
The IT Support Analyst is responsible for delivering frontline technical support to end users globally, with a primary focus on desk-side incident response for US-based staff and Microsoft Entra ID account and access administration. This is a permanent, full-time position on a small IT team, based in the US and working standard US business hours, where the analyst will serve as the first point of contact for the majority of day-to-day technical issues and will be expected to respond to incidents throughout the workday. The primary measure of success in this role is reliable, responsive, hands-on support for end users. Essential Duties & Functions Serve as the first point of contact for end user IT support requests via ticketing system, phone, or in person, responding to incidents throughout the day as they arise Provide desk-side support, physically assisting US-based employees with hardware, software, and connectivity issues Provide remote technical support to end users in other regions via ticketing system, phone, or Teams Troubleshoot and resolve issues for laptops, desktops, mobile devices, and peripherals Manage user accounts, group memberships, and access permissions in Microsoft Entra ID (Azure AD) Perform basic Exchange Online administration tasks, such as mailbox permissions, distribution list updates, and shared mailbox management Fulfill standard IT service requests (e.g., software access, equipment requests, mailbox and permission changes) submitted through the ticketing system Support Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive) for end users, including account setup and troubleshooting Perform user onboarding and offboarding tasks, including account provisioning, license assignment, device setup, and access removal Reset passwords, manage MFA enrollment, and assist with account lockouts Set up and configure end user devices, including software installation and basic imaging Escalate complex infrastructure, network, application, or server issues to senior IT staff or the MSP as appropriate Document common issues, resolutions, and end user how-to guidance in the knowledge base Support printer, peripheral, and conference room technology issues Maintain a positive, professional, customer-service-oriented approach with end users at all levels Knowledge, Skills & Abilities Working knowledge of Microsoft Entra ID (Azure AD) user and group administration Basic familiarity with Exchange Online administration (mailbox permissions, distribution lists, shared mailboxes) Familiarity with Microsoft 365 applications and basic administration Strong customer service orientation with clear, patient communication skills, especially in face to face desk-side interactions Solid troubleshooting skills for Windows devices, mobile devices, and common business applications Basic understanding of networking concepts (Wi-Fi, VPN client troubleshooting) from an end-user support angle Comfortable handling incoming incidents and shifting priorities throughout the day Ability to work well within a small team, following established direction while managing individual incident response independently Comfortable documenting processes and following established procedures Familiarity with endpoint management tools (e.g., Intune) preferred Any prior exposure to business application support (e.g., ERP, CRM, or line of business apps) is a plus but not required Interest in growth areas such as application support, networking and infrastructure management, or other IT specialties is welcomed but not required Expectation of being readily available to respond to incidents throughout the day By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Site Support Technician Location: Peoria, AZ (Multiple Sites) Type: 6-Month Contract-to-Hire Pay: $28-$29/hr (W2) Conversion Salary: Approximately $60,000 annually (based on experience) Schedule: Monday-Friday, 8:00am-5:00pm ET Work Environment: Onsite 5 days per week We're looking for a Site Support Technician to join a growing IT team supporting multiple healthcare locations throughout the Philadelphia area. This is a hands-on role for someone who enjoys working directly with end users and solving technology issues in real time. You'll support clinical and administrative staff, troubleshoot a variety of hardware and software problems, and serve as a trusted local IT resource across multiple sites. Reliable transportation is required, as travel between locations will be part of the role. What You'll Be Doing Provide onsite IT support for clinic and office staff Troubleshoot hardware, software, printer, and workstation issues Support nurses, physicians, and administrative teams with day-to-day technology needs Resolve support tickets and document solutions appropriately Install, configure, and replace end-user devices and equipment Travel between local facilities to provide technical support when needed Support user onboarding, equipment setup, and general desktop support activities What We're Looking For 3+ years of IT Support, Desktop Support, or Help Desk experience Experience providing hands-on support directly to end users Familiarity with ticketing systems such as ServiceNow Strong troubleshooting skills across hardware, software, and operating systems Excellent customer service and communication skills Reliable transportation for travel between sites Strong attention to detail and ability to manage multiple priorities By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/26/2026
Full time
Site Support Technician Location: Peoria, AZ (Multiple Sites) Type: 6-Month Contract-to-Hire Pay: $28-$29/hr (W2) Conversion Salary: Approximately $60,000 annually (based on experience) Schedule: Monday-Friday, 8:00am-5:00pm ET Work Environment: Onsite 5 days per week We're looking for a Site Support Technician to join a growing IT team supporting multiple healthcare locations throughout the Philadelphia area. This is a hands-on role for someone who enjoys working directly with end users and solving technology issues in real time. You'll support clinical and administrative staff, troubleshoot a variety of hardware and software problems, and serve as a trusted local IT resource across multiple sites. Reliable transportation is required, as travel between locations will be part of the role. What You'll Be Doing Provide onsite IT support for clinic and office staff Troubleshoot hardware, software, printer, and workstation issues Support nurses, physicians, and administrative teams with day-to-day technology needs Resolve support tickets and document solutions appropriately Install, configure, and replace end-user devices and equipment Travel between local facilities to provide technical support when needed Support user onboarding, equipment setup, and general desktop support activities What We're Looking For 3+ years of IT Support, Desktop Support, or Help Desk experience Experience providing hands-on support directly to end users Familiarity with ticketing systems such as ServiceNow Strong troubleshooting skills across hardware, software, and operating systems Excellent customer service and communication skills Reliable transportation for travel between sites Strong attention to detail and ability to manage multiple priorities By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Head of Information Technology Position Overview The Head of Information Technology is responsible for overseeing all information technology and operational technology functions within a regulated manufacturing environment. This leadership role combines strategic planning with hands on operational support and serves as the primary technology leader for the site. The position is responsible for ensuring reliable technology operations, supporting manufacturing systems, maintaining regulatory compliance, driving cybersecurity initiatives, and leading local IT resources. The role works closely with business, engineering, quality, and operations teams to support growth, productivity, and digital transformation efforts. Qualifications Education and Experience Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent experience. Approximately 8+ years of progressive experience across IT and manufacturing technology environments. Experience supporting technology within regulated industries such as life sciences, healthcare, advanced manufacturing, biotechnology, or similar environments. Broad experience across infrastructure, applications, manufacturing systems, and end user technologies. Previous experience establishing, expanding, or supporting technology operations for manufacturing facilities is highly desirable. Experience managing technology teams, external service providers, and project resources. Technical Expertise Strong understanding of enterprise infrastructure, cloud technologies, networking, systems administration, collaboration platforms, and service delivery. Experience supporting manufacturing execution systems, enterprise resource planning platforms, and production related business applications. Familiarity with validation processes, regulated system environments, quality standards, and electronic record requirements. Knowledge of cybersecurity frameworks, operational technology security, disaster recovery, business continuity planning, and risk management. Experience with technology service management processes, project delivery methodologies, and budget oversight. Leadership and Professional Skills Hands on leadership style with the ability to balance strategic planning and day to day operational support. Strong decision making skills and ability to work independently in a dynamic environment. Excellent communication and relationship building skills with both technical and nontechnical stakeholders. Proven ability to collaborate across departments and influence teams without direct authority. Willingness to support critical business operations outside of normal working hours when necessary. Key Responsibilities IT Operations Ensure secure, stable, and efficient operation of technology infrastructure, including servers, networks, end user computing, communications platforms, and workplace technologies. Lead local technical support functions, including incident management, problem resolution, and change management activities. Partner with internal teams and external vendors to maintain service levels and operational performance. Develop and implement standards, processes, and best practices to improve service delivery. Manufacturing Technology and Operational Systems Oversee manufacturing related technology platforms and production support systems. Support integration between factory equipment, operational technologies, and enterprise systems. Maintain secure connectivity and network segmentation between business and operational environments. Collaborate with manufacturing, engineering, and quality teams on system enhancements, production expansions, and automation initiatives. Enterprise Applications Support business critical applications used across manufacturing, supply chain, operations, and quality functions. Serve as the primary liaison between local business stakeholders and centralized application support teams. Gather and prioritize business requirements while ensuring alignment with organizational technology strategies. Support implementation and integration of new technologies and software solutions. Compliance, Quality, and Security Ensure technology systems meet applicable regulatory, quality, and validation requirements. Support internal audits, customer audits, and regulatory inspections as the technology representative. Lead cybersecurity, vulnerability management, backup and recovery, and business continuity initiatives. Promote security awareness and maintain compliance with industry recognized security standards and frameworks. Team Leadership and Vendor Management Recruit, develop, and lead a high performing technology team. Establish goals, conduct performance management activities, and support employee growth and development. Manage technology budgets, including operational and capital expenditures. Oversee vendor relationships, contracts, and service agreements to ensure business objectives are met. Projects and Continuous Improvement Lead technology workstreams for facility expansions, operational improvements, and digital transformation initiatives. Support implementation of new production capabilities, systems, and business processes. Participate in enterprise technology programs and contribute to the development of standards and best practices. Identify opportunities to improve technology effectiveness, scalability, and operational efficiency. Success Profile The ideal candidate is a versatile technology leader who thrives in a manufacturing environment and can successfully bridge infrastructure, applications, manufacturing systems, compliance, and cybersecurity. This individual brings a practical, hands on approach while maintaining a strategic perspective and can effectively support both business objectives and regulatory requirements.By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law . click apply for full job details
09/26/2026
Full time
Head of Information Technology Position Overview The Head of Information Technology is responsible for overseeing all information technology and operational technology functions within a regulated manufacturing environment. This leadership role combines strategic planning with hands on operational support and serves as the primary technology leader for the site. The position is responsible for ensuring reliable technology operations, supporting manufacturing systems, maintaining regulatory compliance, driving cybersecurity initiatives, and leading local IT resources. The role works closely with business, engineering, quality, and operations teams to support growth, productivity, and digital transformation efforts. Qualifications Education and Experience Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent experience. Approximately 8+ years of progressive experience across IT and manufacturing technology environments. Experience supporting technology within regulated industries such as life sciences, healthcare, advanced manufacturing, biotechnology, or similar environments. Broad experience across infrastructure, applications, manufacturing systems, and end user technologies. Previous experience establishing, expanding, or supporting technology operations for manufacturing facilities is highly desirable. Experience managing technology teams, external service providers, and project resources. Technical Expertise Strong understanding of enterprise infrastructure, cloud technologies, networking, systems administration, collaboration platforms, and service delivery. Experience supporting manufacturing execution systems, enterprise resource planning platforms, and production related business applications. Familiarity with validation processes, regulated system environments, quality standards, and electronic record requirements. Knowledge of cybersecurity frameworks, operational technology security, disaster recovery, business continuity planning, and risk management. Experience with technology service management processes, project delivery methodologies, and budget oversight. Leadership and Professional Skills Hands on leadership style with the ability to balance strategic planning and day to day operational support. Strong decision making skills and ability to work independently in a dynamic environment. Excellent communication and relationship building skills with both technical and nontechnical stakeholders. Proven ability to collaborate across departments and influence teams without direct authority. Willingness to support critical business operations outside of normal working hours when necessary. Key Responsibilities IT Operations Ensure secure, stable, and efficient operation of technology infrastructure, including servers, networks, end user computing, communications platforms, and workplace technologies. Lead local technical support functions, including incident management, problem resolution, and change management activities. Partner with internal teams and external vendors to maintain service levels and operational performance. Develop and implement standards, processes, and best practices to improve service delivery. Manufacturing Technology and Operational Systems Oversee manufacturing related technology platforms and production support systems. Support integration between factory equipment, operational technologies, and enterprise systems. Maintain secure connectivity and network segmentation between business and operational environments. Collaborate with manufacturing, engineering, and quality teams on system enhancements, production expansions, and automation initiatives. Enterprise Applications Support business critical applications used across manufacturing, supply chain, operations, and quality functions. Serve as the primary liaison between local business stakeholders and centralized application support teams. Gather and prioritize business requirements while ensuring alignment with organizational technology strategies. Support implementation and integration of new technologies and software solutions. Compliance, Quality, and Security Ensure technology systems meet applicable regulatory, quality, and validation requirements. Support internal audits, customer audits, and regulatory inspections as the technology representative. Lead cybersecurity, vulnerability management, backup and recovery, and business continuity initiatives. Promote security awareness and maintain compliance with industry recognized security standards and frameworks. Team Leadership and Vendor Management Recruit, develop, and lead a high performing technology team. Establish goals, conduct performance management activities, and support employee growth and development. Manage technology budgets, including operational and capital expenditures. Oversee vendor relationships, contracts, and service agreements to ensure business objectives are met. Projects and Continuous Improvement Lead technology workstreams for facility expansions, operational improvements, and digital transformation initiatives. Support implementation of new production capabilities, systems, and business processes. Participate in enterprise technology programs and contribute to the development of standards and best practices. Identify opportunities to improve technology effectiveness, scalability, and operational efficiency. Success Profile The ideal candidate is a versatile technology leader who thrives in a manufacturing environment and can successfully bridge infrastructure, applications, manufacturing systems, compliance, and cybersecurity. This individual brings a practical, hands on approach while maintaining a strategic perspective and can effectively support both business objectives and regulatory requirements.By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law . click apply for full job details
Design, develop, and maintain software applications and services using modern technologies, including .NET, Python, and Git. Develop and support both front-end and back-end applications. Troubleshoot, debug, and resolve software defects and performance issues. Work directly with end users to understand and translate business requirements into technical solutions. Design, implement, and maintain SQL queries, views, stored procedures, and triggers, with a focus on performance and scalability. Develop and maintain integrations using REST APIs and webhooks. Document application logic, technical designs, and implementation details. Follow secure coding practices and organizational development standards. Independently manage assigned projects, work items, and commitments. Continuously develop technical skills and stay current with modern development practices. Qualifications Proven experience in a Software Engineer/Developer role with both front-end and back-end development experience. Proficiency in one or more modern programming languages, ideally .NET/C# and/or Python. Strong SQL development experience in a production environment. Experience working with REST APIs and webhooks. Excellent troubleshooting and root-cause analysis skills. Strong written and verbal communication skills, including the ability to work directly with business/end users. Demonstrated accountability and ownership of assigned work. Preferred Skills Experience with modern application architecture and system integrations. Familiarity with automated testing frameworks. Ability to work independently and take ownership of projects from requirements through delivery. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/26/2026
Full time
Design, develop, and maintain software applications and services using modern technologies, including .NET, Python, and Git. Develop and support both front-end and back-end applications. Troubleshoot, debug, and resolve software defects and performance issues. Work directly with end users to understand and translate business requirements into technical solutions. Design, implement, and maintain SQL queries, views, stored procedures, and triggers, with a focus on performance and scalability. Develop and maintain integrations using REST APIs and webhooks. Document application logic, technical designs, and implementation details. Follow secure coding practices and organizational development standards. Independently manage assigned projects, work items, and commitments. Continuously develop technical skills and stay current with modern development practices. Qualifications Proven experience in a Software Engineer/Developer role with both front-end and back-end development experience. Proficiency in one or more modern programming languages, ideally .NET/C# and/or Python. Strong SQL development experience in a production environment. Experience working with REST APIs and webhooks. Excellent troubleshooting and root-cause analysis skills. Strong written and verbal communication skills, including the ability to work directly with business/end users. Demonstrated accountability and ownership of assigned work. Preferred Skills Experience with modern application architecture and system integrations. Familiarity with automated testing frameworks. Ability to work independently and take ownership of projects from requirements through delivery. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Cloud Architect (Azure) Location: Remote (U.S.) Preference: Middle Tennessee candidates preferred Type: Direct Hire Compensation: $170,000 Base Salary Travel: Minimal travel, occasional trips to Louisville, KY as needed We're looking for a Cloud Architect to help lead a major infrastructure transformation within a healthcare environment. The organization is in the middle of bringing technology services in-house and moving away from a long-standing managed environment. A big part of that effort involves evaluating existing workloads, determining what belongs in Azure, and helping build a long-term cloud strategy that makes sense for both the business and its clinical operations. This isn't a role where you'll inherit a large architecture team. We're looking for someone comfortable operating independently, making recommendations, and helping establish best practices as cloud capabilities continue to grow. If you've led Azure initiatives, assessed legacy workloads, and enjoy helping organizations modernize their infrastructure, this is the kind of opportunity where your work will be highly visible. What You'll Be Working On Evaluate existing infrastructure and determine cloud readiness for Azure migration Develop cloud architecture standards, roadmaps, and long-term strategy Partner with infrastructure, security, and business teams on modernization efforts Lead architectural decisions around Azure services, governance, scalability, and resiliency Design secure and sustainable cloud solutions for both business and clinical environments Support data center transformation initiatives and workload migrations Assist with acquisition-related integrations and cloud planning Create architecture documentation, standards, and implementation guidance Advise leadership on cloud adoption, modernization priorities, and technology investments What We're Looking For Healthcare industry experience is required 7+ years of infrastructure, cloud, or enterprise architecture experience Strong Azure architecture experience in large environments Experience evaluating and migrating on-prem workloads to Azure Experience creating cloud strategy, governance models, and architectural standards Strong understanding of Microsoft cloud technologies and ecosystem services Experience working directly with technical and business stakeholders Ability to operate independently and drive initiatives forward Strongly Preferred Microsoft Azure Solutions Architect experience Microsoft 365 architecture experience Microsoft Entra ID Hybrid identity environments Exchange Online Intune SharePoint Online PowerShell automation Microsoft Graph Enterprise migration and modernization projects Multi-site healthcare environments By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/26/2026
Full time
Cloud Architect (Azure) Location: Remote (U.S.) Preference: Middle Tennessee candidates preferred Type: Direct Hire Compensation: $170,000 Base Salary Travel: Minimal travel, occasional trips to Louisville, KY as needed We're looking for a Cloud Architect to help lead a major infrastructure transformation within a healthcare environment. The organization is in the middle of bringing technology services in-house and moving away from a long-standing managed environment. A big part of that effort involves evaluating existing workloads, determining what belongs in Azure, and helping build a long-term cloud strategy that makes sense for both the business and its clinical operations. This isn't a role where you'll inherit a large architecture team. We're looking for someone comfortable operating independently, making recommendations, and helping establish best practices as cloud capabilities continue to grow. If you've led Azure initiatives, assessed legacy workloads, and enjoy helping organizations modernize their infrastructure, this is the kind of opportunity where your work will be highly visible. What You'll Be Working On Evaluate existing infrastructure and determine cloud readiness for Azure migration Develop cloud architecture standards, roadmaps, and long-term strategy Partner with infrastructure, security, and business teams on modernization efforts Lead architectural decisions around Azure services, governance, scalability, and resiliency Design secure and sustainable cloud solutions for both business and clinical environments Support data center transformation initiatives and workload migrations Assist with acquisition-related integrations and cloud planning Create architecture documentation, standards, and implementation guidance Advise leadership on cloud adoption, modernization priorities, and technology investments What We're Looking For Healthcare industry experience is required 7+ years of infrastructure, cloud, or enterprise architecture experience Strong Azure architecture experience in large environments Experience evaluating and migrating on-prem workloads to Azure Experience creating cloud strategy, governance models, and architectural standards Strong understanding of Microsoft cloud technologies and ecosystem services Experience working directly with technical and business stakeholders Ability to operate independently and drive initiatives forward Strongly Preferred Microsoft Azure Solutions Architect experience Microsoft 365 architecture experience Microsoft Entra ID Hybrid identity environments Exchange Online Intune SharePoint Online PowerShell automation Microsoft Graph Enterprise migration and modernization projects Multi-site healthcare environments By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Designs, implements, and optimizes components in distributed systems with an emphasis on scalability, resiliency, and operability. Delivers features and load/performance tests; leverages data plane platforms and distributed state tools for high-volume retrieval, storage, and processing; and reviews peers' implementations for scalability compliance. Builds fault-tolerant paths-including redundancy, replication, and automatic failover-applies recovery-oriented principles, and implements retries, circuit breakers, and timeouts. Proactively detects and mitigates issues via tests, alarms, dashboards, and telemetry; authors runbooks; and participates in incident response and root-cause analyses. Develops high-quality software solutions that meet user needs and align with organizational business goals. This includes analyzing requirements, designing robust architectures, writing efficient and maintainable code, and conducting thorough testing. Implements standard replication and synchronization, develops automation and Infrastructure as Code (IaC) for troubleshooting and maintenance, and applies advanced security controls-including encryption, access controls, and remediation-while ensuring change, compliance, and documentation standards are met. Responsibilities System Scalability Develops distributed-system components supporting horizontal and vertical scaling through distributed-state-management tools. Optimizes code and systems for large-scale data processing; implements scalability requirements and reviews team implementations. Uses data-plane platform components for large-scale retrieval, storage, and processing. Implements performance and load testing; designs, develops, tests, deploys, and maintains production software and cloud services. Reliability, Correctness, and Availability Builds fault-tolerant components that withstand in-service updates through redundancy, replication, and automatic failover. Applies recovery-oriented computing; implements retries, circuit breakers, and timeouts for network unreliability. Implements tests, alarm configurations, fault-injection, and brown-out scenarios to detect failures and validate correctness. Implements standard data-replication and synchronization techniques to preserve integrity and availability. Drafts and executes runbooks and operational procedures; builds dashboards, telemetry, and alerting for component health. Operations, Security, and Change Management Diagnoses, debugs, and resolves component issues; implements strategies to prevent interruptions and avoid customer maintenance windows. Designs, implements, and maintains automation scripts, tooling, and IaC for troubleshooting and cloud-infrastructure management. Participates in operational-support rotations, incident response, root-cause investigations, and follow-up improvements. Applies advanced multi-tenant security measures, including encryption and access controls; implements remediation plans. Ensures compliance with relevant industry standards and regulations, maintains current documentation, and follows change-management plans for patching, updates, and rollbacks. Collaboration and Delivery Partners with product managers, architects, and engineering teams to translate requirements into technical solutions. Writes maintainable code, participates in code reviews, and contributes to testing, security, continuous-delivery, and engineering best practices. Creates technical and operational documentation; drives projects forward and mentors junior team members. Core Responsibilities Tracks timelines with minimal supervision; prioritizes and adjusts work as resources or timelines change. Collaborates across teams, understands business, stakeholder, and customer needs, and actively listens to diverse perspectives. Independently resolves standard and non-standard issues, escalates complex matters appropriately, analyzes information from multiple sources, and shares knowledge and best practices. Builds new knowledge and skills, seeks feedback and training, stays current with industry practices, and contributes to continuous learning. Recommends improvements to team processes, protocols, and workflows, seeking input on alternatives. Minimum Job Qualifications Education and/or Experience 8 years of software-development experience; or B.Tech or bachelor's degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer/Information Systems, Information Technology, Telecommunications, Mathematics, Physics, or related field, plus 4 years of software-development experience; or M.Tech or master's degree in those fields, plus 2 years of software-development experience; or Doctorate in those fields. Skills and Experience Same skills as the prior level, plus demonstrated ability or knowledge in distributed systems; prototyping; computer-science programming; software engineering; web development; innovation; cross-functional collaboration; information vulnerabilities; operating systems; API development and integration; applied algorithm engineering; and source control. Proficiency in Java, Python, Go, C++, C#, or a similar language. Strong data structures, algorithms, object-oriented design, software-engineering, problem-solving, communication, and collaboration skills. Experience building, testing, and debugging production-quality software; familiarity with REST APIs, databases, cloud applications, and agile methodologies. 2 years of cloud-platform experience (AWS, Azure, Google Cloud, or Oracle Cloud); 3 years of system-level testing and automation; and 2 years delivering and operating large-scale distributed systems. Preferred Job Qualifications The education and software-development experience combinations listed under Minimum Qualifications. Preferred experience includes leading or mentoring team members and cloud-platform experience (AWS, Azure, Google Cloud, or Oracle Cloud). Qualifications Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $79,200 to $209,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. . click apply for full job details
09/26/2026
Full time
Designs, implements, and optimizes components in distributed systems with an emphasis on scalability, resiliency, and operability. Delivers features and load/performance tests; leverages data plane platforms and distributed state tools for high-volume retrieval, storage, and processing; and reviews peers' implementations for scalability compliance. Builds fault-tolerant paths-including redundancy, replication, and automatic failover-applies recovery-oriented principles, and implements retries, circuit breakers, and timeouts. Proactively detects and mitigates issues via tests, alarms, dashboards, and telemetry; authors runbooks; and participates in incident response and root-cause analyses. Develops high-quality software solutions that meet user needs and align with organizational business goals. This includes analyzing requirements, designing robust architectures, writing efficient and maintainable code, and conducting thorough testing. Implements standard replication and synchronization, develops automation and Infrastructure as Code (IaC) for troubleshooting and maintenance, and applies advanced security controls-including encryption, access controls, and remediation-while ensuring change, compliance, and documentation standards are met. Responsibilities System Scalability Develops distributed-system components supporting horizontal and vertical scaling through distributed-state-management tools. Optimizes code and systems for large-scale data processing; implements scalability requirements and reviews team implementations. Uses data-plane platform components for large-scale retrieval, storage, and processing. Implements performance and load testing; designs, develops, tests, deploys, and maintains production software and cloud services. Reliability, Correctness, and Availability Builds fault-tolerant components that withstand in-service updates through redundancy, replication, and automatic failover. Applies recovery-oriented computing; implements retries, circuit breakers, and timeouts for network unreliability. Implements tests, alarm configurations, fault-injection, and brown-out scenarios to detect failures and validate correctness. Implements standard data-replication and synchronization techniques to preserve integrity and availability. Drafts and executes runbooks and operational procedures; builds dashboards, telemetry, and alerting for component health. Operations, Security, and Change Management Diagnoses, debugs, and resolves component issues; implements strategies to prevent interruptions and avoid customer maintenance windows. Designs, implements, and maintains automation scripts, tooling, and IaC for troubleshooting and cloud-infrastructure management. Participates in operational-support rotations, incident response, root-cause investigations, and follow-up improvements. Applies advanced multi-tenant security measures, including encryption and access controls; implements remediation plans. Ensures compliance with relevant industry standards and regulations, maintains current documentation, and follows change-management plans for patching, updates, and rollbacks. Collaboration and Delivery Partners with product managers, architects, and engineering teams to translate requirements into technical solutions. Writes maintainable code, participates in code reviews, and contributes to testing, security, continuous-delivery, and engineering best practices. Creates technical and operational documentation; drives projects forward and mentors junior team members. Core Responsibilities Tracks timelines with minimal supervision; prioritizes and adjusts work as resources or timelines change. Collaborates across teams, understands business, stakeholder, and customer needs, and actively listens to diverse perspectives. Independently resolves standard and non-standard issues, escalates complex matters appropriately, analyzes information from multiple sources, and shares knowledge and best practices. Builds new knowledge and skills, seeks feedback and training, stays current with industry practices, and contributes to continuous learning. Recommends improvements to team processes, protocols, and workflows, seeking input on alternatives. Minimum Job Qualifications Education and/or Experience 8 years of software-development experience; or B.Tech or bachelor's degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer/Information Systems, Information Technology, Telecommunications, Mathematics, Physics, or related field, plus 4 years of software-development experience; or M.Tech or master's degree in those fields, plus 2 years of software-development experience; or Doctorate in those fields. Skills and Experience Same skills as the prior level, plus demonstrated ability or knowledge in distributed systems; prototyping; computer-science programming; software engineering; web development; innovation; cross-functional collaboration; information vulnerabilities; operating systems; API development and integration; applied algorithm engineering; and source control. Proficiency in Java, Python, Go, C++, C#, or a similar language. Strong data structures, algorithms, object-oriented design, software-engineering, problem-solving, communication, and collaboration skills. Experience building, testing, and debugging production-quality software; familiarity with REST APIs, databases, cloud applications, and agile methodologies. 2 years of cloud-platform experience (AWS, Azure, Google Cloud, or Oracle Cloud); 3 years of system-level testing and automation; and 2 years delivering and operating large-scale distributed systems. Preferred Job Qualifications The education and software-development experience combinations listed under Minimum Qualifications. Preferred experience includes leading or mentoring team members and cloud-platform experience (AWS, Azure, Google Cloud, or Oracle Cloud). Qualifications Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $79,200 to $209,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. . click apply for full job details
The ideal candidate combines strong program leadership, technical depth in cloud infrastructure, and the ability to translate evolving business and engineering needs into scalable learning, readiness, and operational programs. They will work across engineering, operations, product, and leadership teams to define strategy, drive execution, measure adoption and effectiveness, and remove barriers to delivery. Responsibilities Key Responsibilities Lead the strategy, design, rollout, and continuous improvement of AI training and technical enablement programs across OCI. Assess AI readiness, skill gaps, and training needs across technical teams; translate findings into prioritized, scalable learning plans. Partner with engineering, product, operations, and subject-matter experts to develop role-based technical training, hands-on learning, and readiness materials. Define program scope, milestones, dependencies, risks, timelines, budgets, and resource needs. Establish success measures-including adoption, completion, proficiency, operational readiness, and business-impact metrics-and provide regular reporting to senior leadership. Create mechanisms to gather learner and stakeholder feedback, evaluate training effectiveness, and rapidly iterate program content and delivery. Drive alignment across OCI organizations to standardize AI learning pathways, communications, documentation, and readiness expectations. Manage cross-functional dependencies, remove blockers, and make strategic trade-offs across business and technical priorities. Lead stakeholder communications, program reviews, status meetings, and executive updates. Ensure training programs appropriately reflect security, compliance, accessibility, quality, reliability, and operational requirements for cloud infrastructure. Provide technical leadership and mentorship to cross-functional teams without direct people management. Drive change management and adoption as OCI teams incorporate new AI capabilities, tools, and operating practices. Basic Qualifications 10+ years of experience leading complex technical or engineering programs. 10+ years of program and project management experience. 3+ years of experience supporting cloud infrastructure buildouts, cloud operations, or related technical infrastructure programs. Demonstrated experience designing, scaling, or leading technical training, enablement, readiness, or organizational-adoption programs. Strong ability to communicate clearly and effectively-both verbally and in writing-with technical and executive stakeholders. Bachelor's degree in Computer Science, Information Technology, Education, or a related field; equivalent practical experience will be considered. Demonstrated ownership of cross-functional, cross-organization programs from strategy through execution. Preferred Qualifications Experience with AI/ML platforms, services, infrastructure, or technical enablement. Experience with cloud services and infrastructure, including datacenter, networking, and operational environments. Experience using data and feedback mechanisms to measure learning outcomes, adoption, and program effectiveness. Self-directed problem solver with strong ownership and sound judgment. Comfortable succeeding in fast-paced, ambiguous, and customer-focused environments. Highly analytical and technically capable, with the ability to quickly learn new tools, technologies, and software. Qualifications Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $116,600 to $264,100 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling 1- in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
09/26/2026
Full time
The ideal candidate combines strong program leadership, technical depth in cloud infrastructure, and the ability to translate evolving business and engineering needs into scalable learning, readiness, and operational programs. They will work across engineering, operations, product, and leadership teams to define strategy, drive execution, measure adoption and effectiveness, and remove barriers to delivery. Responsibilities Key Responsibilities Lead the strategy, design, rollout, and continuous improvement of AI training and technical enablement programs across OCI. Assess AI readiness, skill gaps, and training needs across technical teams; translate findings into prioritized, scalable learning plans. Partner with engineering, product, operations, and subject-matter experts to develop role-based technical training, hands-on learning, and readiness materials. Define program scope, milestones, dependencies, risks, timelines, budgets, and resource needs. Establish success measures-including adoption, completion, proficiency, operational readiness, and business-impact metrics-and provide regular reporting to senior leadership. Create mechanisms to gather learner and stakeholder feedback, evaluate training effectiveness, and rapidly iterate program content and delivery. Drive alignment across OCI organizations to standardize AI learning pathways, communications, documentation, and readiness expectations. Manage cross-functional dependencies, remove blockers, and make strategic trade-offs across business and technical priorities. Lead stakeholder communications, program reviews, status meetings, and executive updates. Ensure training programs appropriately reflect security, compliance, accessibility, quality, reliability, and operational requirements for cloud infrastructure. Provide technical leadership and mentorship to cross-functional teams without direct people management. Drive change management and adoption as OCI teams incorporate new AI capabilities, tools, and operating practices. Basic Qualifications 10+ years of experience leading complex technical or engineering programs. 10+ years of program and project management experience. 3+ years of experience supporting cloud infrastructure buildouts, cloud operations, or related technical infrastructure programs. Demonstrated experience designing, scaling, or leading technical training, enablement, readiness, or organizational-adoption programs. Strong ability to communicate clearly and effectively-both verbally and in writing-with technical and executive stakeholders. Bachelor's degree in Computer Science, Information Technology, Education, or a related field; equivalent practical experience will be considered. Demonstrated ownership of cross-functional, cross-organization programs from strategy through execution. Preferred Qualifications Experience with AI/ML platforms, services, infrastructure, or technical enablement. Experience with cloud services and infrastructure, including datacenter, networking, and operational environments. Experience using data and feedback mechanisms to measure learning outcomes, adoption, and program effectiveness. Self-directed problem solver with strong ownership and sound judgment. Comfortable succeeding in fast-paced, ambiguous, and customer-focused environments. Highly analytical and technically capable, with the ability to quickly learn new tools, technologies, and software. Qualifications Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $116,600 to $264,100 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling 1- in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Requisition Number: 30351 Required Travel: 11 - 25% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $148,275.00 - $195,000.00 Security Clearance: TS/SCI Level of Experience: Senior HI This opportunity resides with All-Domain Operations (ADO) , a business group within HII's Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence operations. HII designs, develops, integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and mission management capabilities for the Department of Defense, the combatant commands and the intelligence community, HII advances the mission around the globe. Leadership at HII - Mission Technologies HII's Leadership Capability Framework defines the standard of excellence expected of all leaders across Mission Technologies. Leaders are accountable for modeling these capabilities and building them within their teams: Know & Grow Your People - Develop talent, empower teams, and build an inclusive environment. Build Relationships - Strengthen trust, collaboration, and cross-functional partnerships. Take Ownership - Drive accountability, execution excellence, and results. Customer First - Anticipate mission needs and deliver value to our partners. Shape the Future - Inspire innovation and align work with strategic priorities. Act with Urgency - Make informed decisions and move with purpose. These capabilities define how leaders inspire teams, deliver results, and shape the future of Mission Technologies. Summary HII-Mission Technologies is seeking a highly proactive, take-charge Project Manager to lead the planning and implementation of a CONUS based PED (Processing, Exploitation, and Dissemination) Cell. The ideal candidate will have a strong technical foundation, the ability to coordinate multidisciplinary requirements, and the leadership skills necessary to guide teams through the design and deployment of PED capabilities at scale. What You Will Do Lead and manage end-to-end planning, coordination, and execution of the CONUS based PED Cell implementation, including facility/site identification, feasibility, and selection, buildout and construction of the physical space, network and data transport design and accreditation, data and network architecture across full data path from multi-INT ISR collection to dissemination of finished intelligence products to multiple stakeholders with varied access levels and interests. Drive cross functional collaboration to identify, design, and enable data flows and network architectures that support PED operations that can scale to meet an increase in (and diversity of) collection assets. Oversee physical infrastructure preparation, IT systems setup, equipment readiness, security protocol alignment, and network requirements necessary for operational PED support. Serve as the primary project manager, ensuring timelines, risks, deliverables, and dependencies are tracked and communicated effectively. Partner with government stakeholders, technical teams, and operational leads to align requirements and resolve challenges. Apply knowledge of secure facility standards; familiarity with SCIF buildout requirements and ICD 705 guidelines is a strong plus. Maintain clear documentation and manage communication channels to ensure successful coordination across all project participants. What We Are Looking For 8 years relevant progressive experience with Bachelors in related field; 6 years relevant progressive experience with Masters in related field; or High School Diploma or equivalent and 12 years relevant progressive experience. Clearance: Must possess and maintain an active TS/SCI clearance. Demonstrated experience leading complex technical or operational projects with multiple stakeholders. Foundational understanding of physical infrastructure, IT systems, equipment requirements, security protocols, and network support required for standing up high demand operational cell. Proven ability to take initiative, drive actions, and lead teams through ambiguity and evolving requirements. Excellent communication, organizational, and problem solving skills. Understanding of ISR (Intelligence, Surveillance, Reconnaissance) data, formats, and workflows. Familiarity with data exploitation tools and platforms used in PED environments. Knowledge of how data flows through networks, servers, and tools to support real time or near real time operations. Ability to identify and troubleshoot issues with data ingestion, processing, or dissemination. Knowledge of classified handling procedures and secure data workflows. Ability to follow strict protocol around systems access, data protection, and dissemination authorities. Preferred: Bonus Points For Experience supporting PED, intelligence operations, or analytical mission environments. Experience using mission systems or common PED software suites. Ability to process, analyze, and interpret sensor data (imagery, FMV, SIGINT, GEOINT, etc.). Familiarity with SCIF requirements, ICD 705 standards, or classified facility design. Experience designing or enabling data flows or network architectures for mission focused environments. Active Project Management Professional (PMP) certification. The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills. Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: HII is more than a job - it's an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k ; financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application. Why HII We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. Together we are working to ensure a future where everyone can be free and thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1- for assistance. Press for HII Mission Technologies.
09/26/2026
Full time
Requisition Number: 30351 Required Travel: 11 - 25% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $148,275.00 - $195,000.00 Security Clearance: TS/SCI Level of Experience: Senior HI This opportunity resides with All-Domain Operations (ADO) , a business group within HII's Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence operations. HII designs, develops, integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and mission management capabilities for the Department of Defense, the combatant commands and the intelligence community, HII advances the mission around the globe. Leadership at HII - Mission Technologies HII's Leadership Capability Framework defines the standard of excellence expected of all leaders across Mission Technologies. Leaders are accountable for modeling these capabilities and building them within their teams: Know & Grow Your People - Develop talent, empower teams, and build an inclusive environment. Build Relationships - Strengthen trust, collaboration, and cross-functional partnerships. Take Ownership - Drive accountability, execution excellence, and results. Customer First - Anticipate mission needs and deliver value to our partners. Shape the Future - Inspire innovation and align work with strategic priorities. Act with Urgency - Make informed decisions and move with purpose. These capabilities define how leaders inspire teams, deliver results, and shape the future of Mission Technologies. Summary HII-Mission Technologies is seeking a highly proactive, take-charge Project Manager to lead the planning and implementation of a CONUS based PED (Processing, Exploitation, and Dissemination) Cell. The ideal candidate will have a strong technical foundation, the ability to coordinate multidisciplinary requirements, and the leadership skills necessary to guide teams through the design and deployment of PED capabilities at scale. What You Will Do Lead and manage end-to-end planning, coordination, and execution of the CONUS based PED Cell implementation, including facility/site identification, feasibility, and selection, buildout and construction of the physical space, network and data transport design and accreditation, data and network architecture across full data path from multi-INT ISR collection to dissemination of finished intelligence products to multiple stakeholders with varied access levels and interests. Drive cross functional collaboration to identify, design, and enable data flows and network architectures that support PED operations that can scale to meet an increase in (and diversity of) collection assets. Oversee physical infrastructure preparation, IT systems setup, equipment readiness, security protocol alignment, and network requirements necessary for operational PED support. Serve as the primary project manager, ensuring timelines, risks, deliverables, and dependencies are tracked and communicated effectively. Partner with government stakeholders, technical teams, and operational leads to align requirements and resolve challenges. Apply knowledge of secure facility standards; familiarity with SCIF buildout requirements and ICD 705 guidelines is a strong plus. Maintain clear documentation and manage communication channels to ensure successful coordination across all project participants. What We Are Looking For 8 years relevant progressive experience with Bachelors in related field; 6 years relevant progressive experience with Masters in related field; or High School Diploma or equivalent and 12 years relevant progressive experience. Clearance: Must possess and maintain an active TS/SCI clearance. Demonstrated experience leading complex technical or operational projects with multiple stakeholders. Foundational understanding of physical infrastructure, IT systems, equipment requirements, security protocols, and network support required for standing up high demand operational cell. Proven ability to take initiative, drive actions, and lead teams through ambiguity and evolving requirements. Excellent communication, organizational, and problem solving skills. Understanding of ISR (Intelligence, Surveillance, Reconnaissance) data, formats, and workflows. Familiarity with data exploitation tools and platforms used in PED environments. Knowledge of how data flows through networks, servers, and tools to support real time or near real time operations. Ability to identify and troubleshoot issues with data ingestion, processing, or dissemination. Knowledge of classified handling procedures and secure data workflows. Ability to follow strict protocol around systems access, data protection, and dissemination authorities. Preferred: Bonus Points For Experience supporting PED, intelligence operations, or analytical mission environments. Experience using mission systems or common PED software suites. Ability to process, analyze, and interpret sensor data (imagery, FMV, SIGINT, GEOINT, etc.). Familiarity with SCIF requirements, ICD 705 standards, or classified facility design. Experience designing or enabling data flows or network architectures for mission focused environments. Active Project Management Professional (PMP) certification. The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills. Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: HII is more than a job - it's an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k ; financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application. Why HII We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. Together we are working to ensure a future where everyone can be free and thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1- for assistance. Press for HII Mission Technologies.
Description JOB CODE: C259 JOB TITLE: Electronic Health Record (EHR) Analyst LOCATION: John Day or Remote (Will preferably live in Grant County but must reside in one of the 5 counties we serve Umatilla, Morrow, Wheeler, Gilliam, or Grant County ) FLSA: 1 FTE Non-exempt (expectation to work 40 hours per week) SUPERVISOR: IT Administrator Pay Grade: B10 ($30 - $44.66 per hour, depending on experience) $5,500 Hiring Bonus available until 10/31/2026! Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities. Apply Directly at Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 Wellness days provided after 1 year introduction Workplace Flexibility schedule options available after 1 year introductory period (WFH hours vary by position & schedule) Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION EHR Manager The EHR Manager, under the limited supervision of the IT Administrator, is responsible for the coordination and completion of complex projects involving the planning, design, implementation and ongoing improvement of the Behavioral Health HER. OCHIN Epic Site Specialist - Grant County Health Department The Epic Site Specialist for the Grant County Health Department will collaborate with current key employees and OCHIN technical staff to implement and understand workflows, make configuration/design decisions, clinical policy considerations, and assist with project coordination and site readiness. Understanding the many different OCHIN Apps and how they affect clinical staff and clients. SUPERVISION Supervision Received The EHR Manager works under the general direction of the IT Administrator. Supervision Exercised This position has no supervisory responsibility. RESPONSIBILITIES • Provides oversight and guides work processes in managing the Behavioral Health EHR. • Builds and enhances working relationships and workflows with the EHR vendor, CCS analysts, business department, QA specialist, IT, clinical staff and administrators. • Assists with billing, front office and analyst EHR work as necessary. • Identify EHR inefficiencies, propose solutions and implement changes upon approval. • Creates and provides EHR training for staff. • Works with project and business leaders to identify analytical requirements. • Performs data analysis in support of clinical improvement initiatives. • Evaluates patient care data to ensure that care is provided in accordance with guidelines and standards. • Research and disseminate new information relevant to clinical programs. • Respond to pertinent requests for information by other organizations and clients through mail, phone, or email. • Assists, if necessary, in the development of agency QA plan. • When requested, work with the IT Administrator or Executive Director in the development of new programs specific to providing data to inform said development. • Perform work related to the Electronic Health Record (EHR) related to problem solving, data development, training, and informal IT issues. • Assist in upkeep of CCS clinical forms. • At the direction of the IT Administrator, distribute stakeholder satisfaction surveys and compile to measure satisfaction of consumers. • Assists or at times may lead in responsibility for collecting and submitting required reports to payers in a timely manner. • Provide all information in a timely and professional manner. • Help build Epic specific to organizational needs, such as creating new Epic users, provider records, fee schedules, letter templates, connecting and troubleshooting printers and workstations, as well as supporting colleagues. • Will work directly with the Grant County Health Department staff to troubleshoot any Epic related issues, add new staff and workstations to Epic, map printer destinations, and assist the Public Health Director when needed. • Provides support to IT staff to assist with hands on issues that cannot be handled remotely. Example would be resetting networking equipment, setting up hardware and connecting to the network so IT staff can finish the task remotely. • Continually monitor updates to be current in all OCHIN Apps. • Perform other tasks or projects as assigned. Requirements QUALIFICATIONS Education and/or Experience • A bachelor's degree in computer science, IT or a closely related field. • 3-5 years of Information Technology experience, preferably within a healthcare organization. • Experience working with EHR software, preferably Credible and Epic. • Any equivalent combination of education, experience, and/or training may be considered. Certifications The Epic Site Specialist requires completing 16 courses to become a certified EHR Support Analyst and then a final Boot Camp to become a certified Site Specialist. This training can be provided after hire, it's not a prerequisite. Other Skills and Abilities • Work must be performed with a high degree of accuracy. • Experience in electronic health record navigation, including report writing and data mining is preferred. • Knowledge of SQL and advance report writing is preferred. • Advanced Excel knowledge and experience. • Experience and sound judgement to plan and accomplish goals. • Knowledge of computer operation and databases is essential. • Must have the ability to analyze, model and interpret data. • Use a methodical and logical approach to work and problem solving. • The ability to work effectively with other employees, contractors and the general public. • In depth knowledge of statewide system and guidelines, or the ability to acquire such knowledge. • Good organizational and time management skills are essential. • Must be able to work with minimal supervision. • Must have a working knowledge of standard office equipment to include computer, phone system, and copier and fax machines. • The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality. • Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public. Information communicated ranges from routine/basic to complex and confidential information. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS .537 and in accordance with OAR through . In addition to a pre-employment background check, each employee, volunteer, and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract. PRE HIRE DRUG SCREEN REQUIRED PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone system that requires fine manipulation, grasping, typing, and reaching. Sitting for several hours reviewing reports and other written materials and talking on phone. This position may occasionally be required to lift up to ten (10) pounds. Incumbent will occasionally have to reach, bend, kneel and squat when adjusting equipment or retrieving supplies. . click apply for full job details
09/26/2026
Full time
Description JOB CODE: C259 JOB TITLE: Electronic Health Record (EHR) Analyst LOCATION: John Day or Remote (Will preferably live in Grant County but must reside in one of the 5 counties we serve Umatilla, Morrow, Wheeler, Gilliam, or Grant County ) FLSA: 1 FTE Non-exempt (expectation to work 40 hours per week) SUPERVISOR: IT Administrator Pay Grade: B10 ($30 - $44.66 per hour, depending on experience) $5,500 Hiring Bonus available until 10/31/2026! Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities. Apply Directly at Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 Wellness days provided after 1 year introduction Workplace Flexibility schedule options available after 1 year introductory period (WFH hours vary by position & schedule) Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION EHR Manager The EHR Manager, under the limited supervision of the IT Administrator, is responsible for the coordination and completion of complex projects involving the planning, design, implementation and ongoing improvement of the Behavioral Health HER. OCHIN Epic Site Specialist - Grant County Health Department The Epic Site Specialist for the Grant County Health Department will collaborate with current key employees and OCHIN technical staff to implement and understand workflows, make configuration/design decisions, clinical policy considerations, and assist with project coordination and site readiness. Understanding the many different OCHIN Apps and how they affect clinical staff and clients. SUPERVISION Supervision Received The EHR Manager works under the general direction of the IT Administrator. Supervision Exercised This position has no supervisory responsibility. RESPONSIBILITIES • Provides oversight and guides work processes in managing the Behavioral Health EHR. • Builds and enhances working relationships and workflows with the EHR vendor, CCS analysts, business department, QA specialist, IT, clinical staff and administrators. • Assists with billing, front office and analyst EHR work as necessary. • Identify EHR inefficiencies, propose solutions and implement changes upon approval. • Creates and provides EHR training for staff. • Works with project and business leaders to identify analytical requirements. • Performs data analysis in support of clinical improvement initiatives. • Evaluates patient care data to ensure that care is provided in accordance with guidelines and standards. • Research and disseminate new information relevant to clinical programs. • Respond to pertinent requests for information by other organizations and clients through mail, phone, or email. • Assists, if necessary, in the development of agency QA plan. • When requested, work with the IT Administrator or Executive Director in the development of new programs specific to providing data to inform said development. • Perform work related to the Electronic Health Record (EHR) related to problem solving, data development, training, and informal IT issues. • Assist in upkeep of CCS clinical forms. • At the direction of the IT Administrator, distribute stakeholder satisfaction surveys and compile to measure satisfaction of consumers. • Assists or at times may lead in responsibility for collecting and submitting required reports to payers in a timely manner. • Provide all information in a timely and professional manner. • Help build Epic specific to organizational needs, such as creating new Epic users, provider records, fee schedules, letter templates, connecting and troubleshooting printers and workstations, as well as supporting colleagues. • Will work directly with the Grant County Health Department staff to troubleshoot any Epic related issues, add new staff and workstations to Epic, map printer destinations, and assist the Public Health Director when needed. • Provides support to IT staff to assist with hands on issues that cannot be handled remotely. Example would be resetting networking equipment, setting up hardware and connecting to the network so IT staff can finish the task remotely. • Continually monitor updates to be current in all OCHIN Apps. • Perform other tasks or projects as assigned. Requirements QUALIFICATIONS Education and/or Experience • A bachelor's degree in computer science, IT or a closely related field. • 3-5 years of Information Technology experience, preferably within a healthcare organization. • Experience working with EHR software, preferably Credible and Epic. • Any equivalent combination of education, experience, and/or training may be considered. Certifications The Epic Site Specialist requires completing 16 courses to become a certified EHR Support Analyst and then a final Boot Camp to become a certified Site Specialist. This training can be provided after hire, it's not a prerequisite. Other Skills and Abilities • Work must be performed with a high degree of accuracy. • Experience in electronic health record navigation, including report writing and data mining is preferred. • Knowledge of SQL and advance report writing is preferred. • Advanced Excel knowledge and experience. • Experience and sound judgement to plan and accomplish goals. • Knowledge of computer operation and databases is essential. • Must have the ability to analyze, model and interpret data. • Use a methodical and logical approach to work and problem solving. • The ability to work effectively with other employees, contractors and the general public. • In depth knowledge of statewide system and guidelines, or the ability to acquire such knowledge. • Good organizational and time management skills are essential. • Must be able to work with minimal supervision. • Must have a working knowledge of standard office equipment to include computer, phone system, and copier and fax machines. • The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality. • Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public. Information communicated ranges from routine/basic to complex and confidential information. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS .537 and in accordance with OAR through . In addition to a pre-employment background check, each employee, volunteer, and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract. PRE HIRE DRUG SCREEN REQUIRED PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone system that requires fine manipulation, grasping, typing, and reaching. Sitting for several hours reviewing reports and other written materials and talking on phone. This position may occasionally be required to lift up to ten (10) pounds. Incumbent will occasionally have to reach, bend, kneel and squat when adjusting equipment or retrieving supplies. . click apply for full job details
The Lead Project Manager (PM) develops and ensures consistent processes across projects, leveraging strong communication skills and knowledge of project management software. The Lead PM will demonstrate proficiency in project management tasks, strategies, and tools. They will manage process improvement projects, develop tooling and process leveraged across our program by our broader team of project managers, educate our broader project management team, and monitor compliance. They will also assist with identifying areas for process improvement. The Lead PM will be able to operate in the role largely independently within defined policies and procedures. Key Responsibilities Lead multiple complex projects and programs concurrently, prioritizing work to meet changing deadlines. Facilitate project design, integration, requirements, and decision-making meetings; establish and drive clear next steps through completion. Gather, document, analyze, and validate business and functional requirements; facilitate stakeholder review sessions. Serve as a primary point of contact for requirements, project tooling, and collateral questions from engineers, leadership, teams, clients, and other stakeholders. Conduct business analysis and provide stakeholder consultation using quantitative and qualitative data. Identify, assess, manage, and escalate project risks; lead mitigation and resolution strategies. Produce timely, high-quality project status reporting and present updates to executives and project stakeholders. Identify opportunities for process improvement; develop and implement efficient, sustainable, repeatable solutions. Guide project-management tooling and collateral-storage strategies using SharePoint sites, lists, apps, and workflows, or proactively develop this capability through self-directed learning. Ensure applicable training materials, process documentation, and project collateral remain current and accurate. Build and maintain productive internal and external stakeholder relationships in support of business objectives. Indirectly coach team members on priorities, objectives, and daily work, as needed. Basic Qualifications At least 8 years of combined completed higher education and related work experience, including at least 2 years of project-management experience in process improvement, project planning and execution, team leadership and management, stakeholder management, risk management, and project reporting and presentation. Ability to successfully complete the Federal Security Clearance process applicable to the position. Experience with process-mapping tools. Experience with, or demonstrated ability to learn through self-paced training, project-management tools such as Microsoft SharePoint sites and lists, Digital.aiAgility (VersionOne), and Confluence. Intermediate Microsoft Excel skills, including confident use of functions such as PivotTables and VLOOKUP. Strong analytical and problem-solving skills with close attention to detail and accuracy. Strong documentation skills using tools such as Microsoft PowerPoint and Microsoft Word. Ability to navigate ambiguity in project planning and delivery. Excellent written and verbal communication skills. Preferred Qualifications Experience with Oracle Health Consulting and/or Federal deployment methodology. High Level Oracle Health Product and Workflow Knowledge. Experience with Oracle Apex. Experience in healthcare information technology (HCIT) consulting. Project Management Professional (PMP) - Project Management Institute (PMI). Other Expectations Must reside in, or be willing to relocate to, an approved virtual work location. Must be a U.S. citizen. Must be willing to travel occasionally as needed. Must be willing to work additional or irregular hours as needed, consistent with local regulations. Work in accordance with corporate and organizational security policies and procedures; safeguard corporate and client assets and report potential security compromises within the scope of the role. Perform other responsibilities as assigned. Responsibilities Qualifications Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $91,400 to $187,000 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling 1- in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
09/26/2026
Full time
The Lead Project Manager (PM) develops and ensures consistent processes across projects, leveraging strong communication skills and knowledge of project management software. The Lead PM will demonstrate proficiency in project management tasks, strategies, and tools. They will manage process improvement projects, develop tooling and process leveraged across our program by our broader team of project managers, educate our broader project management team, and monitor compliance. They will also assist with identifying areas for process improvement. The Lead PM will be able to operate in the role largely independently within defined policies and procedures. Key Responsibilities Lead multiple complex projects and programs concurrently, prioritizing work to meet changing deadlines. Facilitate project design, integration, requirements, and decision-making meetings; establish and drive clear next steps through completion. Gather, document, analyze, and validate business and functional requirements; facilitate stakeholder review sessions. Serve as a primary point of contact for requirements, project tooling, and collateral questions from engineers, leadership, teams, clients, and other stakeholders. Conduct business analysis and provide stakeholder consultation using quantitative and qualitative data. Identify, assess, manage, and escalate project risks; lead mitigation and resolution strategies. Produce timely, high-quality project status reporting and present updates to executives and project stakeholders. Identify opportunities for process improvement; develop and implement efficient, sustainable, repeatable solutions. Guide project-management tooling and collateral-storage strategies using SharePoint sites, lists, apps, and workflows, or proactively develop this capability through self-directed learning. Ensure applicable training materials, process documentation, and project collateral remain current and accurate. Build and maintain productive internal and external stakeholder relationships in support of business objectives. Indirectly coach team members on priorities, objectives, and daily work, as needed. Basic Qualifications At least 8 years of combined completed higher education and related work experience, including at least 2 years of project-management experience in process improvement, project planning and execution, team leadership and management, stakeholder management, risk management, and project reporting and presentation. Ability to successfully complete the Federal Security Clearance process applicable to the position. Experience with process-mapping tools. Experience with, or demonstrated ability to learn through self-paced training, project-management tools such as Microsoft SharePoint sites and lists, Digital.aiAgility (VersionOne), and Confluence. Intermediate Microsoft Excel skills, including confident use of functions such as PivotTables and VLOOKUP. Strong analytical and problem-solving skills with close attention to detail and accuracy. Strong documentation skills using tools such as Microsoft PowerPoint and Microsoft Word. Ability to navigate ambiguity in project planning and delivery. Excellent written and verbal communication skills. Preferred Qualifications Experience with Oracle Health Consulting and/or Federal deployment methodology. High Level Oracle Health Product and Workflow Knowledge. Experience with Oracle Apex. Experience in healthcare information technology (HCIT) consulting. Project Management Professional (PMP) - Project Management Institute (PMI). Other Expectations Must reside in, or be willing to relocate to, an approved virtual work location. Must be a U.S. citizen. Must be willing to travel occasionally as needed. Must be willing to work additional or irregular hours as needed, consistent with local regulations. Work in accordance with corporate and organizational security policies and procedures; safeguard corporate and client assets and report potential security compromises within the scope of the role. Perform other responsibilities as assigned. Responsibilities Qualifications Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $91,400 to $187,000 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling 1- in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - BPM Trainer / eLearning at Gainwell, you will be responsible for leading business analyses that align information technology solutions with the strategic goals and objectives of multiple, complex accounts. Acting as a subject matter expert and liaison between technical and non-technical personnel, the Senior Business Analyst ensures seamless collaboration across teams and drives effective solution delivery. This role oversees requirements validation, business process modeling, and documentation while providing mentorship and guidance to less experienced team members. Here are the details on this position. Your role in our mission Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes. Leads the planning, design, and recommendation of business processes to improve and support key business areas. Facilitates in-depth analysis and documentation of client business requirements and processes, including constructing detailed business process models and workflows. Takes ownership of requirement and design documentation, ensuring alignment with project objectives and stakeholder expectations. Leads and facilitates client meetings to validate requirements, identify gaps, and propose actionable solutions. Oversees and coordinates business analyst tasks across multiple information technology projects, mentoring junior team members. Develops comprehensive time estimates for project-related activities, including training development and business process modeling. Designs and implements methods to evaluate how business goals align with organizational needs and project objectives. Provides leadership, mentoring, and work guidance to less experienced business analysts. Publishes business process models to centralized Knowledge Exchange (KE) repositories and oversees documentation standards. Collaborates with clients, contractors, and site training managers to assess training needs, audience segmentation, and delivery schedules. Coordinates and supports provider and operational staff training, utilizing train-the-trainer or direct delivery methods as needed. Manages training material development, including eLearning videos, job aids, and desk-level procedures, to support go-live and operational readiness. What we're looking for Bachelor's Degree or equivalent combination of education and experience. 9+ years of business analysis experience. Proven experience in analyzing and designing business processes and workflows. Strong understanding of CMS, MITA concepts, and healthcare operations, particularly in Medicaid environments. Expertise in relational database concepts and system integration methodologies. Proficiency in training methodologies, including Learning Management Systems and eLearning content development Experience with Immunization Information Systems (IIS), immunization registry operations, provider onboarding and enrollment, vaccine inventory management, immunization reporting requirements, and HL7-based interoperability standards is strongly preferred. What you should expect in this role Fully remote options from Contiguous US locations only. Video cameras must be used during all interviews, as well as during the initial week of orientation The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
09/26/2026
Full time
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Senior Business Analyst - BPM Trainer / eLearning at Gainwell, you will be responsible for leading business analyses that align information technology solutions with the strategic goals and objectives of multiple, complex accounts. Acting as a subject matter expert and liaison between technical and non-technical personnel, the Senior Business Analyst ensures seamless collaboration across teams and drives effective solution delivery. This role oversees requirements validation, business process modeling, and documentation while providing mentorship and guidance to less experienced team members. Here are the details on this position. Your role in our mission Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes. Leads the planning, design, and recommendation of business processes to improve and support key business areas. Facilitates in-depth analysis and documentation of client business requirements and processes, including constructing detailed business process models and workflows. Takes ownership of requirement and design documentation, ensuring alignment with project objectives and stakeholder expectations. Leads and facilitates client meetings to validate requirements, identify gaps, and propose actionable solutions. Oversees and coordinates business analyst tasks across multiple information technology projects, mentoring junior team members. Develops comprehensive time estimates for project-related activities, including training development and business process modeling. Designs and implements methods to evaluate how business goals align with organizational needs and project objectives. Provides leadership, mentoring, and work guidance to less experienced business analysts. Publishes business process models to centralized Knowledge Exchange (KE) repositories and oversees documentation standards. Collaborates with clients, contractors, and site training managers to assess training needs, audience segmentation, and delivery schedules. Coordinates and supports provider and operational staff training, utilizing train-the-trainer or direct delivery methods as needed. Manages training material development, including eLearning videos, job aids, and desk-level procedures, to support go-live and operational readiness. What we're looking for Bachelor's Degree or equivalent combination of education and experience. 9+ years of business analysis experience. Proven experience in analyzing and designing business processes and workflows. Strong understanding of CMS, MITA concepts, and healthcare operations, particularly in Medicaid environments. Expertise in relational database concepts and system integration methodologies. Proficiency in training methodologies, including Learning Management Systems and eLearning content development Experience with Immunization Information Systems (IIS), immunization registry operations, provider onboarding and enrollment, vaccine inventory management, immunization reporting requirements, and HL7-based interoperability standards is strongly preferred. What you should expect in this role Fully remote options from Contiguous US locations only. Video cameras must be used during all interviews, as well as during the initial week of orientation The deadline to submit applications for this posting is October 30, 2026 The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.