Amazon Web Services, Inc. is seeking a Data Center Manager to lead 24x7 operations in a high-availability cloud environment. You will own uptime, capacity, and reliability for critical AWS infrastructure, managing a team of technicians and engineers. Responsibilities include incident, change, and problem management; capacity planning; hardware lifecycle; and vendor coordination. You will enforce strict security, safety, and compliance standards while driving continuous improvement, automation, and cost optimization in a fast-paced, customer-obsessed culture focused on innovation and ownership. Responsibilities Own day-to-day operations of an AWS data center, ensuring high availability and uptime for critical cloud services. Manage and mentor a team of data center technicians and engineers, including scheduling and performance management. Oversee capacity planning, hardware lifecycle, and infrastructure upgrades to meet growth and reliability goals. Implement and improve operational processes for incident, change, and problem management in a 24x7 environment. Ensure compliance with AWS security, safety, and regulatory standards across all facility operations. Collaborate with engineering, networking, and AWS service teams to resolve complex infrastructure issues. Monitor performance and health of data center systems using metrics, dashboards, and automation tools. Manage vendor relationships, on-site contractors, and maintenance activities to minimize risk and downtime. Drive continuous improvement initiatives focused on efficiency, resilience, and cost optimization. Report operational metrics, risks, and improvement plans to leadership and key stakeholders. Required Skills Data center operations management Capacity planning and scaling Incident and problem management IT infrastructure (servers, storage, networking) Change and configuration management Vendor and contract management Monitoring and alerting tools (e.g., Cloud Watch, DCIM) Budgeting and cost optimization IT security and compliance People leadership and shift management
09/27/2026
Full time
Amazon Web Services, Inc. is seeking a Data Center Manager to lead 24x7 operations in a high-availability cloud environment. You will own uptime, capacity, and reliability for critical AWS infrastructure, managing a team of technicians and engineers. Responsibilities include incident, change, and problem management; capacity planning; hardware lifecycle; and vendor coordination. You will enforce strict security, safety, and compliance standards while driving continuous improvement, automation, and cost optimization in a fast-paced, customer-obsessed culture focused on innovation and ownership. Responsibilities Own day-to-day operations of an AWS data center, ensuring high availability and uptime for critical cloud services. Manage and mentor a team of data center technicians and engineers, including scheduling and performance management. Oversee capacity planning, hardware lifecycle, and infrastructure upgrades to meet growth and reliability goals. Implement and improve operational processes for incident, change, and problem management in a 24x7 environment. Ensure compliance with AWS security, safety, and regulatory standards across all facility operations. Collaborate with engineering, networking, and AWS service teams to resolve complex infrastructure issues. Monitor performance and health of data center systems using metrics, dashboards, and automation tools. Manage vendor relationships, on-site contractors, and maintenance activities to minimize risk and downtime. Drive continuous improvement initiatives focused on efficiency, resilience, and cost optimization. Report operational metrics, risks, and improvement plans to leadership and key stakeholders. Required Skills Data center operations management Capacity planning and scaling Incident and problem management IT infrastructure (servers, storage, networking) Change and configuration management Vendor and contract management Monitoring and alerting tools (e.g., Cloud Watch, DCIM) Budgeting and cost optimization IT security and compliance People leadership and shift management
Amazon Web Services, Inc. seeks a Data Center Night Manager to lead mission-critical night-shift operations for AWS data centers. In this field-based role, you will manage technicians, oversee incident response, and safeguard uptime, security, and safety for global cloud infrastructure. You'll coordinate with engineering, facilities, and security teams to resolve complex issues, enforce runbooks and change processes, and deliver clear shift reporting. In AWS's customer-obsessed, innovative culture, you'll drive continuous improvement, develop talent, and learn cutting-edge cloud technologies while supporting large-scale, always-on services. Responsibilities Lead night-shift operations across AWS data center facilities, ensuring uptime, security, and safety Monitor infrastructure health, incident queues, and SLAs; coordinate rapid response to outages or performance issues Manage and coach night-shift technicians, scheduling, and workload prioritization Implement and enforce operational runbooks, change management, and escalation procedures Partner with engineering, facilities, and security teams to resolve complex technical issues Track operational metrics, create shift reports, and communicate status to daytime leadership Ensure compliance with AWS security, safety, and regulatory standards Drive continuous improvement initiatives to reduce incidents and improve efficiency Required Skills Data center operations management Incident and problem management IT infrastructure monitoring tools (e.g., Cloud Watch, Nagios, Solar Winds) Server and network hardware troubleshooting Change management and runbook execution People management and shift scheduling Root cause analysis and reporting ITIL-based service operations Physical security and access control procedures Environmental and power systems awareness (HVAC, UPS, generators)
09/27/2026
Full time
Amazon Web Services, Inc. seeks a Data Center Night Manager to lead mission-critical night-shift operations for AWS data centers. In this field-based role, you will manage technicians, oversee incident response, and safeguard uptime, security, and safety for global cloud infrastructure. You'll coordinate with engineering, facilities, and security teams to resolve complex issues, enforce runbooks and change processes, and deliver clear shift reporting. In AWS's customer-obsessed, innovative culture, you'll drive continuous improvement, develop talent, and learn cutting-edge cloud technologies while supporting large-scale, always-on services. Responsibilities Lead night-shift operations across AWS data center facilities, ensuring uptime, security, and safety Monitor infrastructure health, incident queues, and SLAs; coordinate rapid response to outages or performance issues Manage and coach night-shift technicians, scheduling, and workload prioritization Implement and enforce operational runbooks, change management, and escalation procedures Partner with engineering, facilities, and security teams to resolve complex technical issues Track operational metrics, create shift reports, and communicate status to daytime leadership Ensure compliance with AWS security, safety, and regulatory standards Drive continuous improvement initiatives to reduce incidents and improve efficiency Required Skills Data center operations management Incident and problem management IT infrastructure monitoring tools (e.g., Cloud Watch, Nagios, Solar Winds) Server and network hardware troubleshooting Change management and runbook execution People management and shift scheduling Root cause analysis and reporting ITIL-based service operations Physical security and access control procedures Environmental and power systems awareness (HVAC, UPS, generators)
GXO Logistics is seeking a Data Center Operations Supervisor to lead critical infrastructure supporting our transportation and warehousing solutions. In this role, you will oversee day-to-day data center operations, ensuring high availability, safety and security for servers, storage and network systems that power our global logistics platforms. You'll supervise a team of technicians, manage maintenance, monitoring and incident response, and partner closely with IT, transportation and warehouse leaders. Leveraging automation, analytics and best-practice processes, you'll drive continuous improvement, support new technology deployments and help shape the future of GXO's data-driven supply chain operations. GXO offers competitive pay, comprehensive benefits and clear pathways to grow your career. Responsibilities Supervise daily data center operations within GXO logistics facilities to ensure high availability and performance Coordinate maintenance, monitoring and incident response for servers, storage, and network equipment Implement and enforce safety, security and compliance standards across the data center Schedule and lead technicians, assign workloads and track KPIs for uptime and service quality Collaborate with transportation, warehousing and IT teams to support logistics applications and WMS/TMS platforms Review system alerts, performance dashboards and tickets, driving timely root-cause analysis and resolution Support deployment of automation, robotics and warehouse technology that depend on data center infrastructure Maintain documentation, SOPs, asset inventories and change management records Train and mentor staff on operational procedures, tools and best practices Contribute to capacity planning, disaster recovery testing and continuous improvement projects Required Skills Data center infrastructure management (power, cooling, racks, cabling) Server and storage administration Network monitoring and troubleshooting Incident, problem and change management ITIL-based operational processes Use of DCIM and system monitoring tools Disaster recovery and business continuity planning Technical team leadership and scheduling Root-cause analysis and performance tuning Documentation and SOP development
09/26/2026
Full time
GXO Logistics is seeking a Data Center Operations Supervisor to lead critical infrastructure supporting our transportation and warehousing solutions. In this role, you will oversee day-to-day data center operations, ensuring high availability, safety and security for servers, storage and network systems that power our global logistics platforms. You'll supervise a team of technicians, manage maintenance, monitoring and incident response, and partner closely with IT, transportation and warehouse leaders. Leveraging automation, analytics and best-practice processes, you'll drive continuous improvement, support new technology deployments and help shape the future of GXO's data-driven supply chain operations. GXO offers competitive pay, comprehensive benefits and clear pathways to grow your career. Responsibilities Supervise daily data center operations within GXO logistics facilities to ensure high availability and performance Coordinate maintenance, monitoring and incident response for servers, storage, and network equipment Implement and enforce safety, security and compliance standards across the data center Schedule and lead technicians, assign workloads and track KPIs for uptime and service quality Collaborate with transportation, warehousing and IT teams to support logistics applications and WMS/TMS platforms Review system alerts, performance dashboards and tickets, driving timely root-cause analysis and resolution Support deployment of automation, robotics and warehouse technology that depend on data center infrastructure Maintain documentation, SOPs, asset inventories and change management records Train and mentor staff on operational procedures, tools and best practices Contribute to capacity planning, disaster recovery testing and continuous improvement projects Required Skills Data center infrastructure management (power, cooling, racks, cabling) Server and storage administration Network monitoring and troubleshooting Incident, problem and change management ITIL-based operational processes Use of DCIM and system monitoring tools Disaster recovery and business continuity planning Technical team leadership and scheduling Root-cause analysis and performance tuning Documentation and SOP development
Amazon Web Services, Inc. is seeking an Engineering Operations Technician for night shifts to support critical AWS data center infrastructure. You will monitor and troubleshoot servers, networks, and facility systems, respond to incidents, perform deployments and maintenance, and follow strict change and security controls. Partnering with engineering and operations teams, you'll document procedures, improve runbooks, and drive root-cause analysis to maintain high availability. This role is ideal for detail-oriented technicians who thrive in a fast-paced, customer-obsessed environment and want hands-on experience with large-scale cloud systems. Responsibilities Monitor and maintain AWS data center servers, networks, and supporting infrastructure during night shifts. Respond to and resolve incidents, alerts, and outages following defined SLAs and escalation paths. Perform routine maintenance, deployments, and hardware replacements according to change-management procedures. Document runbooks, procedures, and incident reports to support knowledge sharing and continuous improvement. Collaborate with engineering and operations teams to troubleshoot complex technical issues and drive root-cause analysis. Ensure adherence to security, compliance, and safety standards within the data center environment. Use monitoring and ticketing tools to track system health, incidents, and work progress. Contribute to process improvements to increase reliability, efficiency, and automation of operations. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, Load Balancing) Scripting (Python, Bash, Power Shell) Monitoring and alerting tools (Cloud Watch, Nagios, Zabbix) Incident and problem management Data center hardware troubleshooting Change management processes ITIL/operations best practices Documentation and runbook creation
09/23/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operations Technician for night shifts to support critical AWS data center infrastructure. You will monitor and troubleshoot servers, networks, and facility systems, respond to incidents, perform deployments and maintenance, and follow strict change and security controls. Partnering with engineering and operations teams, you'll document procedures, improve runbooks, and drive root-cause analysis to maintain high availability. This role is ideal for detail-oriented technicians who thrive in a fast-paced, customer-obsessed environment and want hands-on experience with large-scale cloud systems. Responsibilities Monitor and maintain AWS data center servers, networks, and supporting infrastructure during night shifts. Respond to and resolve incidents, alerts, and outages following defined SLAs and escalation paths. Perform routine maintenance, deployments, and hardware replacements according to change-management procedures. Document runbooks, procedures, and incident reports to support knowledge sharing and continuous improvement. Collaborate with engineering and operations teams to troubleshoot complex technical issues and drive root-cause analysis. Ensure adherence to security, compliance, and safety standards within the data center environment. Use monitoring and ticketing tools to track system health, incidents, and work progress. Contribute to process improvements to increase reliability, efficiency, and automation of operations. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, Load Balancing) Scripting (Python, Bash, Power Shell) Monitoring and alerting tools (Cloud Watch, Nagios, Zabbix) Incident and problem management Data center hardware troubleshooting Change management processes ITIL/operations best practices Documentation and runbook creation
Amazon Web Services, Inc. is seeking an Engineering Operation Technician to support critical AWS cloud infrastructure. In this role, you'll monitor and maintain servers, networking equipment, and facility systems in AWS data centers, troubleshoot incidents, and perform hardware replacements and change activities. You'll use monitoring tools, follow runbooks, and collaborate with engineering teams to ensure high availability, security, and performance. AWS offers a customer-obsessed, innovative culture with opportunities to solve large-scale technical challenges and grow your skills on cutting-edge cloud technologies. Responsibilities Monitor AWS data center systems, servers, and networks to ensure uptime and performance. Troubleshoot and resolve hardware, OS, and network incidents following established runbooks. Perform hardware installations, replacements, and routine maintenance on infrastructure equipment. Use monitoring and ticketing tools to track incidents, changes, and problem resolutions. Collaborate with engineering and operations teams to implement improvements and changes safely. Follow security, safety, and compliance standards within the data center environment. Document procedures, incident resolutions, and infrastructure changes accurately. Participate in on-call rotations or shift work to provide 24/7 operational coverage. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, DHCP) Data center hardware troubleshooting Monitoring tools (Cloud Watch, Nagios, Zabbix) Scripting (Python, Bash, Power Shell) Virtualization and cloud concepts Incident and change management (ITIL) Security and compliance fundamentals Documentation and runbook creation
09/23/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operation Technician to support critical AWS cloud infrastructure. In this role, you'll monitor and maintain servers, networking equipment, and facility systems in AWS data centers, troubleshoot incidents, and perform hardware replacements and change activities. You'll use monitoring tools, follow runbooks, and collaborate with engineering teams to ensure high availability, security, and performance. AWS offers a customer-obsessed, innovative culture with opportunities to solve large-scale technical challenges and grow your skills on cutting-edge cloud technologies. Responsibilities Monitor AWS data center systems, servers, and networks to ensure uptime and performance. Troubleshoot and resolve hardware, OS, and network incidents following established runbooks. Perform hardware installations, replacements, and routine maintenance on infrastructure equipment. Use monitoring and ticketing tools to track incidents, changes, and problem resolutions. Collaborate with engineering and operations teams to implement improvements and changes safely. Follow security, safety, and compliance standards within the data center environment. Document procedures, incident resolutions, and infrastructure changes accurately. Participate in on-call rotations or shift work to provide 24/7 operational coverage. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, DHCP) Data center hardware troubleshooting Monitoring tools (Cloud Watch, Nagios, Zabbix) Scripting (Python, Bash, Power Shell) Virtualization and cloud concepts Incident and change management (ITIL) Security and compliance fundamentals Documentation and runbook creation
Amazon Web Services (AWS) seeks a Cleared Engineering Operations Technician to support critical infrastructure in a secure AWS data center. You will operate and maintain mechanical, electrical, and network systems, perform monitoring, troubleshooting, and preventive maintenance, and respond to incidents to protect uptime for mission-critical workloads. Partnering with engineering, security, and operations teams, you'll follow strict safety and change-control procedures, document work, and continuously improve reliability. This role requires an active security clearance, strong technical aptitude, and comfort in a fast-paced, high-ownership environment. Responsibilities Operate and maintain data center mechanical, electrical, and networking systems Monitor infrastructure health and respond to alarms and incidents Perform preventive and corrective maintenance on critical equipment Support installation, decommissioning, and upgrades of hardware Follow safety, security, and change-control procedures at all times Document work in ticketing systems and maintain accurate asset records Collaborate with engineering, operations, and security teams on issues Assist in root cause analysis and implement reliability improvements Ensure compliance with security and environmental controls for cleared sites Provide on-call or shift coverage to support 24/7 operations Required Skills Data center infrastructure operations Mechanical and electrical systems troubleshooting Network hardware installation and maintenance Linux/Windows server basics Monitoring and incident response Preventive maintenance planning Ticketing and documentation tools Physical security and access control Change management processes Root cause analysis
09/23/2026
Full time
Amazon Web Services (AWS) seeks a Cleared Engineering Operations Technician to support critical infrastructure in a secure AWS data center. You will operate and maintain mechanical, electrical, and network systems, perform monitoring, troubleshooting, and preventive maintenance, and respond to incidents to protect uptime for mission-critical workloads. Partnering with engineering, security, and operations teams, you'll follow strict safety and change-control procedures, document work, and continuously improve reliability. This role requires an active security clearance, strong technical aptitude, and comfort in a fast-paced, high-ownership environment. Responsibilities Operate and maintain data center mechanical, electrical, and networking systems Monitor infrastructure health and respond to alarms and incidents Perform preventive and corrective maintenance on critical equipment Support installation, decommissioning, and upgrades of hardware Follow safety, security, and change-control procedures at all times Document work in ticketing systems and maintain accurate asset records Collaborate with engineering, operations, and security teams on issues Assist in root cause analysis and implement reliability improvements Ensure compliance with security and environmental controls for cleared sites Provide on-call or shift coverage to support 24/7 operations Required Skills Data center infrastructure operations Mechanical and electrical systems troubleshooting Network hardware installation and maintenance Linux/Windows server basics Monitoring and incident response Preventive maintenance planning Ticketing and documentation tools Physical security and access control Change management processes Root cause analysis
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation
09/23/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation
Amazon Web Services, Inc. is seeking an Engineering Operation Technician to support critical AWS cloud infrastructure. In this role, you'll monitor and maintain servers, networking equipment, and facility systems in AWS data centers, troubleshoot incidents, and perform hardware replacements and change activities. You'll use monitoring tools, follow runbooks, and collaborate with engineering teams to ensure high availability, security, and performance. AWS offers a customer-obsessed, innovative culture with opportunities to solve large-scale technical challenges and grow your skills on cutting-edge cloud technologies. Responsibilities Monitor AWS data center systems, servers, and networks to ensure uptime and performance. Troubleshoot and resolve hardware, OS, and network incidents following established runbooks. Perform hardware installations, replacements, and routine maintenance on infrastructure equipment. Use monitoring and ticketing tools to track incidents, changes, and problem resolutions. Collaborate with engineering and operations teams to implement improvements and changes safely. Follow security, safety, and compliance standards within the data center environment. Document procedures, incident resolutions, and infrastructure changes accurately. Participate in on-call rotations or shift work to provide 24/7 operational coverage. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, DHCP) Data center hardware troubleshooting Monitoring tools (Cloud Watch, Nagios, Zabbix) Scripting (Python, Bash, Power Shell) Virtualization and cloud concepts Incident and change management (ITIL) Security and compliance fundamentals Documentation and runbook creation
09/23/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operation Technician to support critical AWS cloud infrastructure. In this role, you'll monitor and maintain servers, networking equipment, and facility systems in AWS data centers, troubleshoot incidents, and perform hardware replacements and change activities. You'll use monitoring tools, follow runbooks, and collaborate with engineering teams to ensure high availability, security, and performance. AWS offers a customer-obsessed, innovative culture with opportunities to solve large-scale technical challenges and grow your skills on cutting-edge cloud technologies. Responsibilities Monitor AWS data center systems, servers, and networks to ensure uptime and performance. Troubleshoot and resolve hardware, OS, and network incidents following established runbooks. Perform hardware installations, replacements, and routine maintenance on infrastructure equipment. Use monitoring and ticketing tools to track incidents, changes, and problem resolutions. Collaborate with engineering and operations teams to implement improvements and changes safely. Follow security, safety, and compliance standards within the data center environment. Document procedures, incident resolutions, and infrastructure changes accurately. Participate in on-call rotations or shift work to provide 24/7 operational coverage. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, DHCP) Data center hardware troubleshooting Monitoring tools (Cloud Watch, Nagios, Zabbix) Scripting (Python, Bash, Power Shell) Virtualization and cloud concepts Incident and change management (ITIL) Security and compliance fundamentals Documentation and runbook creation
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation
09/17/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation
Amazon Web Services, Inc. seeks an Engineering Operations Technician for our night shift to support mission-critical data center infrastructure. You will monitor and maintain servers, networking, and facility systems, respond to alerts and incidents, perform hardware replacements, and execute standard changes with strong attention to safety and availability. Working in AWS's fast-paced, customer-obsessed culture, you will collaborate with engineers, follow runbooks, document work, and continually improve processes while learning advanced cloud and data center technologies. Responsibilities Monitor and maintain data center servers, networks, and facility systems during night shifts Respond to alerts and incidents, escalating to on-call engineers as needed Perform hardware diagnostics, swaps, racking, stacking, and cabling Execute standard operating procedures and change requests safely and accurately Use monitoring and ticketing tools to track, resolve, and document issues Collaborate with engineering teams to support infrastructure upgrades and deployments Follow security, safety, and compliance standards within the data center Contribute to process improvements, runbook updates, and automation opportunities Required Skills Data center operations Linux/Windows server administration Network monitoring tools Incident management Change management Hardware troubleshooting Cabling and racking Scripting (Python, Bash, Power Shell) Monitoring and alerting systems IT security best practices
09/17/2026
Full time
Amazon Web Services, Inc. seeks an Engineering Operations Technician for our night shift to support mission-critical data center infrastructure. You will monitor and maintain servers, networking, and facility systems, respond to alerts and incidents, perform hardware replacements, and execute standard changes with strong attention to safety and availability. Working in AWS's fast-paced, customer-obsessed culture, you will collaborate with engineers, follow runbooks, document work, and continually improve processes while learning advanced cloud and data center technologies. Responsibilities Monitor and maintain data center servers, networks, and facility systems during night shifts Respond to alerts and incidents, escalating to on-call engineers as needed Perform hardware diagnostics, swaps, racking, stacking, and cabling Execute standard operating procedures and change requests safely and accurately Use monitoring and ticketing tools to track, resolve, and document issues Collaborate with engineering teams to support infrastructure upgrades and deployments Follow security, safety, and compliance standards within the data center Contribute to process improvements, runbook updates, and automation opportunities Required Skills Data center operations Linux/Windows server administration Network monitoring tools Incident management Change management Hardware troubleshooting Cabling and racking Scripting (Python, Bash, Power Shell) Monitoring and alerting systems IT security best practices
Amazon Web Services, Inc. is seeking an Engineering Operation Technician to support critical AWS cloud infrastructure. In this role, you'll monitor and maintain servers, networking equipment, and facility systems in AWS data centers, troubleshoot incidents, and perform hardware replacements and change activities. You'll use monitoring tools, follow runbooks, and collaborate with engineering teams to ensure high availability, security, and performance. AWS offers a customer-obsessed, innovative culture with opportunities to solve large-scale technical challenges and grow your skills on cutting-edge cloud technologies. Responsibilities Monitor AWS data center systems, servers, and networks to ensure uptime and performance. Troubleshoot and resolve hardware, OS, and network incidents following established runbooks. Perform hardware installations, replacements, and routine maintenance on infrastructure equipment. Use monitoring and ticketing tools to track incidents, changes, and problem resolutions. Collaborate with engineering and operations teams to implement improvements and changes safely. Follow security, safety, and compliance standards within the data center environment. Document procedures, incident resolutions, and infrastructure changes accurately. Participate in on-call rotations or shift work to provide 24/7 operational coverage. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, DHCP) Data center hardware troubleshooting Monitoring tools (Cloud Watch, Nagios, Zabbix) Scripting (Python, Bash, Power Shell) Virtualization and cloud concepts Incident and change management (ITIL) Security and compliance fundamentals Documentation and runbook creation
09/17/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operation Technician to support critical AWS cloud infrastructure. In this role, you'll monitor and maintain servers, networking equipment, and facility systems in AWS data centers, troubleshoot incidents, and perform hardware replacements and change activities. You'll use monitoring tools, follow runbooks, and collaborate with engineering teams to ensure high availability, security, and performance. AWS offers a customer-obsessed, innovative culture with opportunities to solve large-scale technical challenges and grow your skills on cutting-edge cloud technologies. Responsibilities Monitor AWS data center systems, servers, and networks to ensure uptime and performance. Troubleshoot and resolve hardware, OS, and network incidents following established runbooks. Perform hardware installations, replacements, and routine maintenance on infrastructure equipment. Use monitoring and ticketing tools to track incidents, changes, and problem resolutions. Collaborate with engineering and operations teams to implement improvements and changes safely. Follow security, safety, and compliance standards within the data center environment. Document procedures, incident resolutions, and infrastructure changes accurately. Participate in on-call rotations or shift work to provide 24/7 operational coverage. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, DHCP) Data center hardware troubleshooting Monitoring tools (Cloud Watch, Nagios, Zabbix) Scripting (Python, Bash, Power Shell) Virtualization and cloud concepts Incident and change management (ITIL) Security and compliance fundamentals Documentation and runbook creation
