Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments . click apply for full job details
09/24/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments . click apply for full job details
Job Description Job Description The Elevator Pitch Are you ready to own the network and cybersecurity backbone of a company that's redefining security technology? Do you thrive at the intersection of network engineering, cybersecurity operations, and compliance-where your work directly reduces risk and keeps the business resilient against an ever-changing threat landscape? Evolv is seeking a Network & Cybersecurity Engineer to design, implement, and defend our network infrastructure and security tooling. You'll be the technical owner of Evolv's network and security posture-from firewalls and access control to identity governance and threat detection-reporting to the Senior Director of Cybersecurity & Technology. This is a pivotal role in maturing Evolv's security program to meet the evolving demands of the business and our growing compliance obligations. You'll partner closely with the Systems Engineer and the rest of the IT team, and serve as the subject matter expert on networking, enterprise cybersecurity, and compliance tooling. If you're energized by staying ahead of emerging threats and building durable, well-governed security controls, this role is for you. Success in the Role: What are performance outcomes over the first 6-12 months you will work toward completing? In the first 30 days, you will: Get to know the IT and security team and the tools/platforms currently in use Start building relationships with key stakeholders across the company, especially R&D and Legal/Compliance Learn Evolv's compliance commitments and ongoing authorization efforts, and how best to support them Gain familiarity with the current network/security toolstack: firewalls (Palo Alto), switching (Cisco/Meraki), NAC, VPN/ZTNA, identity platforms (Okta, Entra ID), SIEM/EDR/DLP tooling, and the MDR relationship Within 3 months, you will: Begin implementing or improving network and security controls that measurably reduce risk Build trust-based relationships with peers in IT and stakeholders across business units Become the established subject matter expert on network security and compliance tooling at Evolv Take ownership of the MDR relationship and escalated detection response By the end of the first year, you will: Be recognized as the trusted subject matter expert across network infrastructure, and security operations Have driven measurable improvements to Evolv's security posture and compliance readiness Successfully supported compliance requirements and audit readiness, partnering closely with Legal/Compliance and R&D Documented network and security architecture, processes, and runbooks that reduce single points of failure Be seen as the go-to resource for network security questions, escalations, and best-practice guidance The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? Infrastructure, Security & Compliance: Design, implement, and maintain network infrastructure: firewalls (Palo Alto), switching (Cisco/Meraki), NAC, and VPN/ZTNA solutions Administer identity and access: Okta/Entra ID, Conditional Access policies, MFA enforcement, identity lifecycle management, and IGA Own security tooling and controls: SIEM, EDR, DLP, and vulnerability management, aligned to CIS Controls, NIST CSF, and other relevant compliance frameworks Manage the MDR relationship and respond to escalated detections Drive the IT process and policy redesign required to meet current compliance requirements, and to support additional frameworks as those efforts come online, in partnership with Legal/Compliance Harden AWS/Azure environments from a security perspective: IAM least-privilege, VPC/network security, Azure Policy Provide front-line escalation support and mentoring to IT teammates; maintain runbooks and documentation Assess technology and network risk across the company and recommend remediations Leadership, Team Structure & Culture You will join the IT organization as a direct report to the Senior Director of Cybersecurity & Technology, working alongside a Systems Engineer peer who owns day-to-day systems and endpoint operations. This is a hands-on, collaborative team that takes security and operational excellence seriously. This is a senior individual contributor role focused on deep technical impact-your job is to own and mature Evolv's network security and cybersecurity posture through the systems, controls, and automation you build. You'll have meaningful autonomy over how you approach problems and are actively encouraged to bring creative solutions, identify improvement opportunities, and advocate for better ways of working. You'll work alongside teammates who share your drive for continuous improvement, and you'll have a manager who values initiative, trusts the team to execute, and wants to hear your ideas. Where is the role located? This role is based out of Evolv HQ in Waltham, Massachusetts. This is a hybrid role with an expectation of 3 days per week on-site. Fully remote candidates will not be considered. Compensation and Transparency Statement The base salary range for this full-time position is $102,000-$166,000. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate's skills, experience, education, and geographic location. In accordance with state and local pay transparency laws-including those in California, Colorado, Massachusetts, New York, New Jersey, and others-we disclose salary ranges in all job postings and provide additional information upon request. During the hiring process, your recruiter will share: •The specific salary range for your preferred location •A general overview of our benefits and equity offerings •Insights into how compensation decisions are made, including factors that influence starting pay We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values. Benefits At Evolv, we're on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who: Do the right thing, always; Put people first' Own it; Win together; and continue to Be bold, stay curious. Our Benefits Include : Equity as part of your total compensation package Medical, dental, and vision insurance Health Savings Account (HSA) A 401(k) plan (and 2% company match) Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind Quarterly stipend for perks and benefits that matter most to you Tuition reimbursement to support your ongoing learning and development Subscription to Calm Evolv Technology ("Evolv") is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics. Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at . Evolv participates in E-verify for all employees after the completion of Form I-9.
09/24/2026
Full time
Job Description Job Description The Elevator Pitch Are you ready to own the network and cybersecurity backbone of a company that's redefining security technology? Do you thrive at the intersection of network engineering, cybersecurity operations, and compliance-where your work directly reduces risk and keeps the business resilient against an ever-changing threat landscape? Evolv is seeking a Network & Cybersecurity Engineer to design, implement, and defend our network infrastructure and security tooling. You'll be the technical owner of Evolv's network and security posture-from firewalls and access control to identity governance and threat detection-reporting to the Senior Director of Cybersecurity & Technology. This is a pivotal role in maturing Evolv's security program to meet the evolving demands of the business and our growing compliance obligations. You'll partner closely with the Systems Engineer and the rest of the IT team, and serve as the subject matter expert on networking, enterprise cybersecurity, and compliance tooling. If you're energized by staying ahead of emerging threats and building durable, well-governed security controls, this role is for you. Success in the Role: What are performance outcomes over the first 6-12 months you will work toward completing? In the first 30 days, you will: Get to know the IT and security team and the tools/platforms currently in use Start building relationships with key stakeholders across the company, especially R&D and Legal/Compliance Learn Evolv's compliance commitments and ongoing authorization efforts, and how best to support them Gain familiarity with the current network/security toolstack: firewalls (Palo Alto), switching (Cisco/Meraki), NAC, VPN/ZTNA, identity platforms (Okta, Entra ID), SIEM/EDR/DLP tooling, and the MDR relationship Within 3 months, you will: Begin implementing or improving network and security controls that measurably reduce risk Build trust-based relationships with peers in IT and stakeholders across business units Become the established subject matter expert on network security and compliance tooling at Evolv Take ownership of the MDR relationship and escalated detection response By the end of the first year, you will: Be recognized as the trusted subject matter expert across network infrastructure, and security operations Have driven measurable improvements to Evolv's security posture and compliance readiness Successfully supported compliance requirements and audit readiness, partnering closely with Legal/Compliance and R&D Documented network and security architecture, processes, and runbooks that reduce single points of failure Be seen as the go-to resource for network security questions, escalations, and best-practice guidance The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? Infrastructure, Security & Compliance: Design, implement, and maintain network infrastructure: firewalls (Palo Alto), switching (Cisco/Meraki), NAC, and VPN/ZTNA solutions Administer identity and access: Okta/Entra ID, Conditional Access policies, MFA enforcement, identity lifecycle management, and IGA Own security tooling and controls: SIEM, EDR, DLP, and vulnerability management, aligned to CIS Controls, NIST CSF, and other relevant compliance frameworks Manage the MDR relationship and respond to escalated detections Drive the IT process and policy redesign required to meet current compliance requirements, and to support additional frameworks as those efforts come online, in partnership with Legal/Compliance Harden AWS/Azure environments from a security perspective: IAM least-privilege, VPC/network security, Azure Policy Provide front-line escalation support and mentoring to IT teammates; maintain runbooks and documentation Assess technology and network risk across the company and recommend remediations Leadership, Team Structure & Culture You will join the IT organization as a direct report to the Senior Director of Cybersecurity & Technology, working alongside a Systems Engineer peer who owns day-to-day systems and endpoint operations. This is a hands-on, collaborative team that takes security and operational excellence seriously. This is a senior individual contributor role focused on deep technical impact-your job is to own and mature Evolv's network security and cybersecurity posture through the systems, controls, and automation you build. You'll have meaningful autonomy over how you approach problems and are actively encouraged to bring creative solutions, identify improvement opportunities, and advocate for better ways of working. You'll work alongside teammates who share your drive for continuous improvement, and you'll have a manager who values initiative, trusts the team to execute, and wants to hear your ideas. Where is the role located? This role is based out of Evolv HQ in Waltham, Massachusetts. This is a hybrid role with an expectation of 3 days per week on-site. Fully remote candidates will not be considered. Compensation and Transparency Statement The base salary range for this full-time position is $102,000-$166,000. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate's skills, experience, education, and geographic location. In accordance with state and local pay transparency laws-including those in California, Colorado, Massachusetts, New York, New Jersey, and others-we disclose salary ranges in all job postings and provide additional information upon request. During the hiring process, your recruiter will share: •The specific salary range for your preferred location •A general overview of our benefits and equity offerings •Insights into how compensation decisions are made, including factors that influence starting pay We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values. Benefits At Evolv, we're on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who: Do the right thing, always; Put people first' Own it; Win together; and continue to Be bold, stay curious. Our Benefits Include : Equity as part of your total compensation package Medical, dental, and vision insurance Health Savings Account (HSA) A 401(k) plan (and 2% company match) Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind Quarterly stipend for perks and benefits that matter most to you Tuition reimbursement to support your ongoing learning and development Subscription to Calm Evolv Technology ("Evolv") is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics. Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at . Evolv participates in E-verify for all employees after the completion of Form I-9.
Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. SPACE SYSTEMS At Rocket Lab, we're not just launching rockets - we're building the future of space. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components and subsystems that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and more. Our Space Systems team has enabled more than 1,700 missions, ranging from interplanetary exploration, in-space manufacturing to national security and defense initiatives. The team has built spacecraft, payloads, and components for missions to the Moon and Mars, working with partners including NASA, the Space Development Agency, and the U.S. Space Force. Whether it's a single high-performance spacecraft, constellation, or the vertically integrated components that help them get to space - our world class Space Systems team is empowering some of the boldest and most ambitious space missions PRINCIPAL SPACECRAFT OPERATIONS ENGINEER II- SECRET CLEARANCE Based on site at Rocket Lab's headquarters in Long Beach, CA the PrincipalSpacecraft Operations Engineer is responsible for ensuring the health, safety, and optimal performance of a growing fleet of satellites while meeting mission objectives and SLAs for both commercial and government customers. This includes supporting diverse missions such as LEO constellations, interplanetary exploration, LEO rendezvous, and SDA-related deployments. Your expertise would be critical during commissioning, orbit raising, routine operations, and potentially re-entry phases, ensuring the health and safety of Rocket Lab's expanding fleet. The Spacecraft Operations team works closely with related teams, such as spacecraft design, AIT, flight software, propulsion, GNC, flight dynamics and ground software development to help improve both the ground and satellite-based capabilities over time. The space operations experience at Rocket Lab is unique because you will cover a multitude of roles/positions and responsibilities, with the large majority of the technical products being supplied through the vertical integration/in-house. WHAT YOU'LL GET TO DO: Serve as the program's mission operations technical lead: set the technical direction and strategy for operations, plan and prioritize the work of the mission operations staff, and act as the primary operations point of contact for program-level design decisions and trades Advocate for operability across the program: influence spacecraft and ground architecture upstream so vehicles are designed to be operated safely, efficiently, and autonomously, and push for changes to program design and execution when operational needs demand it Own mission operations requirements and lead requirements validation and verification for spacecraft missions and system-level capability and function Define the automation strategy and lead the development of robust, software-driven methods for mission operations, testing, and data analysis to ensure efficient, repeatable, and reliable spacecraft operation Design, develop, and test flight software sequences and FDIR/telemetry configurations to ensure spacecraft health and fault management through software-driven processes Architect, develop, and test ground software for long-duration operations, including scripting and automation frameworks that make operations robust, hands-off, and scalable across a growing fleet Establish and steward the integration, testing, and maintenance of mission operations tooling and codebases, including CI, version control, and release discipline. Ensure the on-call or shift schedules of operations Author and own interface specifications, CONOPS, contingency procedures, and other operational design documents Lead validation of flight products and procedures against spacecraft simulation tools, including flatsat, HITL, SIL, and digital twins Support AIT teams across multiple spacecraft integrated tests (TVAC, propulsion stack, DITL Provide program and product support to team leads and program managers, and serve as a key technical interface between the NZ and USA engineering teams Represent mission operations in program milestone reviews, design reviews, and readiness gates, and drive continuous improvement through post-mission lessons learned YOU'LL BRING THESE QUALIFICATIONS AS A PRINCIPALSPACECRAFT OPERATIONS ENGINEER: Bachelor's degree in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) 12+ years of direct experience in any of the following: space mission design, satellite subsystems, ground systems, spacecraft command control, or spacecraft operations 5+ years of experience leading teams of engineers through spacecraft missions or related aerospace projects Previous experience in roles such as Mission Lead, Mission Director, Flight Director, or Senior Spacecraft Operations Engineer Previous experience supporting mission operations activities in an on-console or operator-in-the-loop capacity Thorough understanding of key spacecraft subsystems and associated components, including attitude determination and control systems (ADCS), electrical power systems (EPS), space-to-ground communications, command and data handling (C&DH), thermal control systems (TCS), spacecraft propulsion systems, and fault detection, isolation, and recovery (FDIR) Understanding of the space environment, orbital mechanics, and rigid body dynamics 5+ years of direct software development experience (Python/Ruby/C/C++/other high-level languages), covering items such as spacecraft onboard flight scripts, ground scripting and automation, and data manipulation and analysis US citizenship is required due to program requirements Active U.S. Government Secret Security Clearance THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Master's or PhD engineering in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) Prior experience in spacecraft operations Prior experience in satellite system design Prior experience in satellite ground systems Exposure to modern development practices - GIT, CI/CD, cloud infrastructure Proficiency with Agile issue-tracking tools, specifically Jira, for mission task management, status tracking, and bug reporting Software-in-the-Loop (SIL) Testing: Exposure to testing frameworks that simulate software behavior in operational environments. Hardware-in-the-Loop (HIL) Testing: Familiarity with testing frameworks that integrate software and hardware systems. Active TS/SCI U.S. Government Security Clearance This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas Anticipated annual equity grant value is designed around function, level, experience, and other factors; realized value depends on vesting and stock-price performance. Join one of the world's fastest-growing space companies and own a piece of it. In addition to competitive base pay, you'll receive company stock as part of your total compensation package, giving you a direct stake in our success. As we expand to new launch sites, groundbreaking missions, and global markets, your ownership has the opportunity to grow alongside the company. Our comprehensive benefits package includes our industry-leading Employee Stock Purchase Program (with a 15% discount on company stock), top-tier medical plans (HMO, PPO, and a zero cost HDHP option with a significant HSA company contribution), dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, and a 401(k) retirement plan with company match. Additional perks include subsidized EV charging, onsite fitness centers (where available), discounted gym memberships, complimentary snacks and beverages, 50% employee discount on our popular merch store, and a variety of other employee discounts. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Total Compensation (base and equity) $223,025-$339,400 USD Base Salary $173,300-$259,850 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: . click apply for full job details
09/24/2026
Full time
Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. SPACE SYSTEMS At Rocket Lab, we're not just launching rockets - we're building the future of space. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components and subsystems that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and more. Our Space Systems team has enabled more than 1,700 missions, ranging from interplanetary exploration, in-space manufacturing to national security and defense initiatives. The team has built spacecraft, payloads, and components for missions to the Moon and Mars, working with partners including NASA, the Space Development Agency, and the U.S. Space Force. Whether it's a single high-performance spacecraft, constellation, or the vertically integrated components that help them get to space - our world class Space Systems team is empowering some of the boldest and most ambitious space missions PRINCIPAL SPACECRAFT OPERATIONS ENGINEER II- SECRET CLEARANCE Based on site at Rocket Lab's headquarters in Long Beach, CA the PrincipalSpacecraft Operations Engineer is responsible for ensuring the health, safety, and optimal performance of a growing fleet of satellites while meeting mission objectives and SLAs for both commercial and government customers. This includes supporting diverse missions such as LEO constellations, interplanetary exploration, LEO rendezvous, and SDA-related deployments. Your expertise would be critical during commissioning, orbit raising, routine operations, and potentially re-entry phases, ensuring the health and safety of Rocket Lab's expanding fleet. The Spacecraft Operations team works closely with related teams, such as spacecraft design, AIT, flight software, propulsion, GNC, flight dynamics and ground software development to help improve both the ground and satellite-based capabilities over time. The space operations experience at Rocket Lab is unique because you will cover a multitude of roles/positions and responsibilities, with the large majority of the technical products being supplied through the vertical integration/in-house. WHAT YOU'LL GET TO DO: Serve as the program's mission operations technical lead: set the technical direction and strategy for operations, plan and prioritize the work of the mission operations staff, and act as the primary operations point of contact for program-level design decisions and trades Advocate for operability across the program: influence spacecraft and ground architecture upstream so vehicles are designed to be operated safely, efficiently, and autonomously, and push for changes to program design and execution when operational needs demand it Own mission operations requirements and lead requirements validation and verification for spacecraft missions and system-level capability and function Define the automation strategy and lead the development of robust, software-driven methods for mission operations, testing, and data analysis to ensure efficient, repeatable, and reliable spacecraft operation Design, develop, and test flight software sequences and FDIR/telemetry configurations to ensure spacecraft health and fault management through software-driven processes Architect, develop, and test ground software for long-duration operations, including scripting and automation frameworks that make operations robust, hands-off, and scalable across a growing fleet Establish and steward the integration, testing, and maintenance of mission operations tooling and codebases, including CI, version control, and release discipline. Ensure the on-call or shift schedules of operations Author and own interface specifications, CONOPS, contingency procedures, and other operational design documents Lead validation of flight products and procedures against spacecraft simulation tools, including flatsat, HITL, SIL, and digital twins Support AIT teams across multiple spacecraft integrated tests (TVAC, propulsion stack, DITL Provide program and product support to team leads and program managers, and serve as a key technical interface between the NZ and USA engineering teams Represent mission operations in program milestone reviews, design reviews, and readiness gates, and drive continuous improvement through post-mission lessons learned YOU'LL BRING THESE QUALIFICATIONS AS A PRINCIPALSPACECRAFT OPERATIONS ENGINEER: Bachelor's degree in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) 12+ years of direct experience in any of the following: space mission design, satellite subsystems, ground systems, spacecraft command control, or spacecraft operations 5+ years of experience leading teams of engineers through spacecraft missions or related aerospace projects Previous experience in roles such as Mission Lead, Mission Director, Flight Director, or Senior Spacecraft Operations Engineer Previous experience supporting mission operations activities in an on-console or operator-in-the-loop capacity Thorough understanding of key spacecraft subsystems and associated components, including attitude determination and control systems (ADCS), electrical power systems (EPS), space-to-ground communications, command and data handling (C&DH), thermal control systems (TCS), spacecraft propulsion systems, and fault detection, isolation, and recovery (FDIR) Understanding of the space environment, orbital mechanics, and rigid body dynamics 5+ years of direct software development experience (Python/Ruby/C/C++/other high-level languages), covering items such as spacecraft onboard flight scripts, ground scripting and automation, and data manipulation and analysis US citizenship is required due to program requirements Active U.S. Government Secret Security Clearance THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Master's or PhD engineering in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) Prior experience in spacecraft operations Prior experience in satellite system design Prior experience in satellite ground systems Exposure to modern development practices - GIT, CI/CD, cloud infrastructure Proficiency with Agile issue-tracking tools, specifically Jira, for mission task management, status tracking, and bug reporting Software-in-the-Loop (SIL) Testing: Exposure to testing frameworks that simulate software behavior in operational environments. Hardware-in-the-Loop (HIL) Testing: Familiarity with testing frameworks that integrate software and hardware systems. Active TS/SCI U.S. Government Security Clearance This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas Anticipated annual equity grant value is designed around function, level, experience, and other factors; realized value depends on vesting and stock-price performance. Join one of the world's fastest-growing space companies and own a piece of it. In addition to competitive base pay, you'll receive company stock as part of your total compensation package, giving you a direct stake in our success. As we expand to new launch sites, groundbreaking missions, and global markets, your ownership has the opportunity to grow alongside the company. Our comprehensive benefits package includes our industry-leading Employee Stock Purchase Program (with a 15% discount on company stock), top-tier medical plans (HMO, PPO, and a zero cost HDHP option with a significant HSA company contribution), dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, and a 401(k) retirement plan with company match. Additional perks include subsidized EV charging, onsite fitness centers (where available), discounted gym memberships, complimentary snacks and beverages, 50% employee discount on our popular merch store, and a variety of other employee discounts. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Total Compensation (base and equity) $223,025-$339,400 USD Base Salary $173,300-$259,850 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: . click apply for full job details
Job Description Job Description Overview Test and Evaluation Manager (Principal) LOCATION: Wright-Patterson AFB, OH JOB STATUS: Full-time CLEARANCE: SECRET TRAVEL: 10-25% Astrion has an exciting opportunity for a Test and Evaluation Manager located at Wright-Patterson AFB, OH working with the Air Force Division. Join the team supporting the F-15 program-one of the most operationally lethal and enduring fighter aircraft platforms in the world. As the workhorse of the U.S. Air Force, the F-15 has proven itself as the most lethal and reliable combat aircraft in service, with unmatched speed, agility, and payload capacity. Our program team consists of dedicated, mission-focused professionals who bring technical expertise, operational insight, and a commitment to excellence in support of this critical national defense capability. Be part of a program that directly impacts air superiority, national defense, deterrence, and alliances across the world. REQUIRED QUALIFICATIONS / SKILLS Expert knowledge, experience and recognized ability to be considered an industry leader in their technical/professional field. Typically performs the following kinds of functions: initiates, oversees, and/or develops requirements from a project's inception to conclusion for complex to extremely complex programs; provides strategic advice, technical guidance, and expertise to program and project staff; provides detailed analyses, evaluations, and recommendations for improvements, optimization development, and/or maintenance efforts for client-specific or mission critical challenges/issues; consults with client to define needs or problems; oversees studies; and leads surveys to collect and analyze data to provide advice and recommend solutions. Have a minimum of ten (10) years of experience as a US military fighter/bomber, pilot, or weapons systems officer background and an understanding of 4th/5th generation fighter weapons systems integration operational employment and weapons capability and software development processes. Minimum of five (5) years of experience in test and evaluation/test management, to include software development, test planning, certification, and evaluation. Minimum of ten (10) years of experience supporting the requirements of the foreign partner through the FMS programs/policies. Possesses the ability to perform tasks and oversee the efforts of junior, journeyman, and senior contractor personnel within and across multiple technical/professional disciplines. 30 years of directly related experience with proper certifications, 20 years of which must be in the DoD, OR Bachelor's Degree in a related field and 25 years of experience in the respective technical/professional discipline being performed, 15 years of which must be in the DoD, OR Master's or Doctorate Degree in a related field and at least 20 years of experience in the respective technical/professional discipline being performed, 12 years of which must be in the DoD. PREFERRED QUALIFICATIONS / SKILLS Leadership experience in wide/varied operational and test organizations and fighter/bomber platforms; operational experience as a pilot or weapons system operator in a test environment; 4th generation fighter aircraft, systems, and subsystems familiarity; the ability to travel frequently for program reviews and/or site visits; and other airframe, system and sub-system Contractor, test range and laboratory, or customer locations as directed/required. Finish Ability to provide detailed analyses, evaluations, and recommendations for improvements, optimization development, and/or maintenance efforts for client-specific or mission critical challenges/issues. Have a general understanding of current DoD and USAF-specific acquisition regulations, guidelines, and processes. RESPONSIBILITIES Supports complex FMS test tasks coordinating and managing test planning, development and execution.
09/24/2026
Full time
Job Description Job Description Overview Test and Evaluation Manager (Principal) LOCATION: Wright-Patterson AFB, OH JOB STATUS: Full-time CLEARANCE: SECRET TRAVEL: 10-25% Astrion has an exciting opportunity for a Test and Evaluation Manager located at Wright-Patterson AFB, OH working with the Air Force Division. Join the team supporting the F-15 program-one of the most operationally lethal and enduring fighter aircraft platforms in the world. As the workhorse of the U.S. Air Force, the F-15 has proven itself as the most lethal and reliable combat aircraft in service, with unmatched speed, agility, and payload capacity. Our program team consists of dedicated, mission-focused professionals who bring technical expertise, operational insight, and a commitment to excellence in support of this critical national defense capability. Be part of a program that directly impacts air superiority, national defense, deterrence, and alliances across the world. REQUIRED QUALIFICATIONS / SKILLS Expert knowledge, experience and recognized ability to be considered an industry leader in their technical/professional field. Typically performs the following kinds of functions: initiates, oversees, and/or develops requirements from a project's inception to conclusion for complex to extremely complex programs; provides strategic advice, technical guidance, and expertise to program and project staff; provides detailed analyses, evaluations, and recommendations for improvements, optimization development, and/or maintenance efforts for client-specific or mission critical challenges/issues; consults with client to define needs or problems; oversees studies; and leads surveys to collect and analyze data to provide advice and recommend solutions. Have a minimum of ten (10) years of experience as a US military fighter/bomber, pilot, or weapons systems officer background and an understanding of 4th/5th generation fighter weapons systems integration operational employment and weapons capability and software development processes. Minimum of five (5) years of experience in test and evaluation/test management, to include software development, test planning, certification, and evaluation. Minimum of ten (10) years of experience supporting the requirements of the foreign partner through the FMS programs/policies. Possesses the ability to perform tasks and oversee the efforts of junior, journeyman, and senior contractor personnel within and across multiple technical/professional disciplines. 30 years of directly related experience with proper certifications, 20 years of which must be in the DoD, OR Bachelor's Degree in a related field and 25 years of experience in the respective technical/professional discipline being performed, 15 years of which must be in the DoD, OR Master's or Doctorate Degree in a related field and at least 20 years of experience in the respective technical/professional discipline being performed, 12 years of which must be in the DoD. PREFERRED QUALIFICATIONS / SKILLS Leadership experience in wide/varied operational and test organizations and fighter/bomber platforms; operational experience as a pilot or weapons system operator in a test environment; 4th generation fighter aircraft, systems, and subsystems familiarity; the ability to travel frequently for program reviews and/or site visits; and other airframe, system and sub-system Contractor, test range and laboratory, or customer locations as directed/required. Finish Ability to provide detailed analyses, evaluations, and recommendations for improvements, optimization development, and/or maintenance efforts for client-specific or mission critical challenges/issues. Have a general understanding of current DoD and USAF-specific acquisition regulations, guidelines, and processes. RESPONSIBILITIES Supports complex FMS test tasks coordinating and managing test planning, development and execution.
Job Description Job Description About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we're expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. Life at TodayTix Group We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there's no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you'll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: Powered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division - the technology and tools that help the world's leading cultural organizations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organizers on the planet, and we're building the platform that helps them thrive. We're looking for a Lead Product Designer to join our Powered by TodayTix team to expand our partner portal to support theatre, sports, attractions, exhibitions and more. You'll set the bar for design quality, translating complex, nuanced industry concepts into clear, elegant user flows - bringing systematic UX thinking, a refined eye for UI detail, and the confidence to drive decisions forward independently. This role sits at the heart of our B2B inventory and event management platform, shaping the experience for live event partners who rely on it to run their business. If you're passionate about making complex tools feel effortless and thrive in a fast-paced, collaborative environment, we'd love to hear from you. Please note: This full-time position is based in New York. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. What Success Looks Like: Independent Execution: You drive complex projects end-to-end with minimal oversight, proactively managing stakeholder expectations and scope changes. Strong Design Collaboration: You articulate design decisions clearly, rationally and objectively, advocate for users, and bring cross-functional partners along with you. Growth Mindset: You approach challenges as opportunities to learn, and raise the bar for the people around you. Design System Stewardship: You leverage and evolve the Design System with taste and judgment, pressure testing the scalability of each component setting standards the broader team can follow. Craft Leadership: You consistently translate complex, nuanced product challenges into simple, intuitive user flows - without sacrificing depth or business logic. What You'll Do: Lead design across complex B2B product initiatives, from early discovery through delivery and QA. Collaborate closely with product managers, engineers, and other designers to define and craft outstanding product experiences. Lead design reviews and brainstorming sessions, presenting regularly to design leadership and company executives. Proactively set expectations with stakeholders and communicate clearly when scope or direction shifts. Promote a culture of design excellence - mentor other designers, champion quality, and lead by example. Use AI tools fluently across your workflow (research, ideation, prototyping, and production) and help establish best practices for the team. This includes using AI-assisted coding to ship frontend components and maintain design system quality without always relying on a developer. Partner with developers to ensure designs are implemented accurately and to a high standard. Regularly use the product to uncover usability issues, identify bugs, and suggest thoughtful improvements. We're Looking for Someone With: 6+ years of experience in Product Design, with experience in a lead or senior capacity. Strong UX fundamentals and a refined eye for UI - able to simplify complex concepts and work within a Design System with taste and judgment. B2B or dashboard/data-heavy design experience - comfortable designing for complex, information-dense products. Proficiency in Figma and prototyping tools, with experience conducting generative and usability research. A strong portfolio of user-centered, beautifully executed UI - ideally including B2B or enterprise product work. AI fluency - you actively use AI tools to work faster and smarter, including a willingness to use AI-assisted coding to contribute directly to the design system and frontend. The ability to work independently, manage multiple projects, and drive work forward without excessive oversight. Excellent communication skills - able to present and defend work to stakeholders at all levels with clarity and confidence. Experience working in a squad, collaborating with developers and QA engineers to ensure timely, high-quality delivery. Salary ranges are determined by competitive market data for our size, stage, and industry, experience and location of the applicant, and our internal salary banding, which is reviewed at least annually. We aim to be as transparent, equitable, and fair as possible. Qualified candidates and our Talent Acquisition team will discuss salary and benefits in the initial conversation, and final salary will be determined after candidates complete the interview process. We expect that the majority of candidates who are offered roles at TTG fall healthily throughout the range based on the above factors. To learn about the Perks and Benefits outside of the salary, please check out our "Good to Know" section! Good to Know: TodayTix Group takes care of our team. We're proud to offer a generous suite of benefits and perks. Here are some of our favorites: -Hybrid work environment (blend of in-office and at-home days) -Up to 4 weeks per year of flexible 'work from anywhere' -Healthcare, vision, and dental plans, with generous contributions from the company -Life and disability insurance -Paid Parental Leave -Generous 401(k) Matching -Flexible Paid Time Off -Free membership to One Medical Group & Employee Assistance Program -Annual Professional Growth Budget -Employee donation matching -Employee Referral Program -Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. For information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/24/2026
Full time
Job Description Job Description About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we're expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. Life at TodayTix Group We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there's no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you'll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: Powered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division - the technology and tools that help the world's leading cultural organizations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organizers on the planet, and we're building the platform that helps them thrive. We're looking for a Lead Product Designer to join our Powered by TodayTix team to expand our partner portal to support theatre, sports, attractions, exhibitions and more. You'll set the bar for design quality, translating complex, nuanced industry concepts into clear, elegant user flows - bringing systematic UX thinking, a refined eye for UI detail, and the confidence to drive decisions forward independently. This role sits at the heart of our B2B inventory and event management platform, shaping the experience for live event partners who rely on it to run their business. If you're passionate about making complex tools feel effortless and thrive in a fast-paced, collaborative environment, we'd love to hear from you. Please note: This full-time position is based in New York. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. What Success Looks Like: Independent Execution: You drive complex projects end-to-end with minimal oversight, proactively managing stakeholder expectations and scope changes. Strong Design Collaboration: You articulate design decisions clearly, rationally and objectively, advocate for users, and bring cross-functional partners along with you. Growth Mindset: You approach challenges as opportunities to learn, and raise the bar for the people around you. Design System Stewardship: You leverage and evolve the Design System with taste and judgment, pressure testing the scalability of each component setting standards the broader team can follow. Craft Leadership: You consistently translate complex, nuanced product challenges into simple, intuitive user flows - without sacrificing depth or business logic. What You'll Do: Lead design across complex B2B product initiatives, from early discovery through delivery and QA. Collaborate closely with product managers, engineers, and other designers to define and craft outstanding product experiences. Lead design reviews and brainstorming sessions, presenting regularly to design leadership and company executives. Proactively set expectations with stakeholders and communicate clearly when scope or direction shifts. Promote a culture of design excellence - mentor other designers, champion quality, and lead by example. Use AI tools fluently across your workflow (research, ideation, prototyping, and production) and help establish best practices for the team. This includes using AI-assisted coding to ship frontend components and maintain design system quality without always relying on a developer. Partner with developers to ensure designs are implemented accurately and to a high standard. Regularly use the product to uncover usability issues, identify bugs, and suggest thoughtful improvements. We're Looking for Someone With: 6+ years of experience in Product Design, with experience in a lead or senior capacity. Strong UX fundamentals and a refined eye for UI - able to simplify complex concepts and work within a Design System with taste and judgment. B2B or dashboard/data-heavy design experience - comfortable designing for complex, information-dense products. Proficiency in Figma and prototyping tools, with experience conducting generative and usability research. A strong portfolio of user-centered, beautifully executed UI - ideally including B2B or enterprise product work. AI fluency - you actively use AI tools to work faster and smarter, including a willingness to use AI-assisted coding to contribute directly to the design system and frontend. The ability to work independently, manage multiple projects, and drive work forward without excessive oversight. Excellent communication skills - able to present and defend work to stakeholders at all levels with clarity and confidence. Experience working in a squad, collaborating with developers and QA engineers to ensure timely, high-quality delivery. Salary ranges are determined by competitive market data for our size, stage, and industry, experience and location of the applicant, and our internal salary banding, which is reviewed at least annually. We aim to be as transparent, equitable, and fair as possible. Qualified candidates and our Talent Acquisition team will discuss salary and benefits in the initial conversation, and final salary will be determined after candidates complete the interview process. We expect that the majority of candidates who are offered roles at TTG fall healthily throughout the range based on the above factors. To learn about the Perks and Benefits outside of the salary, please check out our "Good to Know" section! Good to Know: TodayTix Group takes care of our team. We're proud to offer a generous suite of benefits and perks. Here are some of our favorites: -Hybrid work environment (blend of in-office and at-home days) -Up to 4 weeks per year of flexible 'work from anywhere' -Healthcare, vision, and dental plans, with generous contributions from the company -Life and disability insurance -Paid Parental Leave -Generous 401(k) Matching -Flexible Paid Time Off -Free membership to One Medical Group & Employee Assistance Program -Annual Professional Growth Budget -Employee donation matching -Employee Referral Program -Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. For information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description Network Security EngineerOneida Technical Solutions (OTS), headquartered in Oneida, New York, is a tribally-owned, dynamic, and growth-oriented firm focused on serving the Information Technology (IT) and Cybersecurity needs of the U.S. Department of Defense (DoD). We are seeking qualified Network Engineers to join our team serving the United States Military Academy (USMA) at West Point, NY. The role is onsite at USMA.The selected candidate will support the USMA Networking Service Branch's mission and strategic direction by providing knowledge, techniques, and expertise in configuring and administering a Cisco Networking environment across the USMA campus.Target Salary Range: $105,000 - $120,000Job Description:Overview: Under general supervision, the Network Security Engineer will be responsible for the acquisition, installation, maintenance, and operation of USMA's local area network (LAN). This is a critical role tasked with managing network performance and ensuring the security of network infrastructure.Primary Duties & Responsibilities:Acquire, install, and maintain all network hardware and software components, ensuring optimal performance and security.Manage network performance by monitoring and analyzing traffic, identifying issues, and implementing solutions.Ensure that security procedures are implemented, enforced, and regularly updated to align with industry standards.Evaluate, develop, and maintain telecommunications systems to support organizational operations.Troubleshoot and resolve network problems, ensuring minimal disruption to services.Establish and implement network policies, procedures, and standards that conform to information systems and organizational objectives.Train users on network operations and security best practices to enhance overall network security awareness.Report frequently to the assigned Support Manager and/or Senior Network Administrator on network performance and security status.Evaluate DoD and NIST security controls, determining their applicability to the environment while assessing potential impacts.Implement security controls as directed by the customer's Cybersecurity branch to enhance the security posture of the organization.Investigate and recommend new and emerging security paradigms to continuously improve network security.Collaboration with other USMA and OTS functions (Cyber, IT support, Enterprise Services, etc.) to resolve network related issues. The nature of the position involves actively participating in multiple working groups and disseminating information across all levels of the organization.Additional duties may include:Installation/Replacement/Management of Uninterruptible Power Supply (UPS) devices.Minimum Qualifications:Cisco Certified Network Associate (CCNA) certification.Expertise in Internet Protocol version 6 (IPv6) design, implementation, management, and monitoring.Strong understanding of Zero Trust Architectures (ZTA) including enterprise implementation, configuration, management, monitoring, troubleshooting, and technology integration.Must meet minimum standards for DoD8140 certification for advanced-level work roles.Must be fluent in the principles and requirements of the CCIE Security and Cisco Certified Design Expert (CCDE) material, however certifications to CCIE and CCDE are not required.Proficient in network security concepts and technologies.Excellent problem-solving skills and attention to detail.Strong communication skills for effective user training and reporting.Ability to work collaboratively in a team-oriented environment.Preferred Qualifications:Advanced Certifications: Possession of advanced networking and security certifications such as Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE) is highly preferred, demonstrating a deeper level of expertise in network security and infrastructure.Experience with Network Security Frameworks: Proven experience with security frameworks and standards such as NIST Cybersecurity Framework, ISO 27001, and DoD RMF (Risk Management Framework) to ensure compliance and best practices in network security management.Proficiency in Network Management Tools: Familiarity with advanced network monitoring and management tools (e.g., SolarWinds, Wireshark, Nagios) for traffic analysis and performance optimization.Hands-on Experience with Firewall and IDS/IPS Technologies: Demonstrated experience in configuring and managing firewalls, intrusion detection systems (IDS), and intrusion prevention systems (IPS) to enhance network security.Knowledge of Cloud Security: Understanding of security protocols and practices related to cloud services and architectures (e.g., AWS, Azure) that support organizational operations.Scripting and Automation Skills: Proficiency in scripting languages (e.g., Python, PowerShell) to automate network tasks and enhance operational efficiency.Strong Analytical Skills: Ability to analyze complex network issues and provide clear, actionable recommendations to improve network performance and security.Oneida Technical Solutions is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. Job Posted by ApplicantPro
09/24/2026
Full time
Job Description Job Description Network Security EngineerOneida Technical Solutions (OTS), headquartered in Oneida, New York, is a tribally-owned, dynamic, and growth-oriented firm focused on serving the Information Technology (IT) and Cybersecurity needs of the U.S. Department of Defense (DoD). We are seeking qualified Network Engineers to join our team serving the United States Military Academy (USMA) at West Point, NY. The role is onsite at USMA.The selected candidate will support the USMA Networking Service Branch's mission and strategic direction by providing knowledge, techniques, and expertise in configuring and administering a Cisco Networking environment across the USMA campus.Target Salary Range: $105,000 - $120,000Job Description:Overview: Under general supervision, the Network Security Engineer will be responsible for the acquisition, installation, maintenance, and operation of USMA's local area network (LAN). This is a critical role tasked with managing network performance and ensuring the security of network infrastructure.Primary Duties & Responsibilities:Acquire, install, and maintain all network hardware and software components, ensuring optimal performance and security.Manage network performance by monitoring and analyzing traffic, identifying issues, and implementing solutions.Ensure that security procedures are implemented, enforced, and regularly updated to align with industry standards.Evaluate, develop, and maintain telecommunications systems to support organizational operations.Troubleshoot and resolve network problems, ensuring minimal disruption to services.Establish and implement network policies, procedures, and standards that conform to information systems and organizational objectives.Train users on network operations and security best practices to enhance overall network security awareness.Report frequently to the assigned Support Manager and/or Senior Network Administrator on network performance and security status.Evaluate DoD and NIST security controls, determining their applicability to the environment while assessing potential impacts.Implement security controls as directed by the customer's Cybersecurity branch to enhance the security posture of the organization.Investigate and recommend new and emerging security paradigms to continuously improve network security.Collaboration with other USMA and OTS functions (Cyber, IT support, Enterprise Services, etc.) to resolve network related issues. The nature of the position involves actively participating in multiple working groups and disseminating information across all levels of the organization.Additional duties may include:Installation/Replacement/Management of Uninterruptible Power Supply (UPS) devices.Minimum Qualifications:Cisco Certified Network Associate (CCNA) certification.Expertise in Internet Protocol version 6 (IPv6) design, implementation, management, and monitoring.Strong understanding of Zero Trust Architectures (ZTA) including enterprise implementation, configuration, management, monitoring, troubleshooting, and technology integration.Must meet minimum standards for DoD8140 certification for advanced-level work roles.Must be fluent in the principles and requirements of the CCIE Security and Cisco Certified Design Expert (CCDE) material, however certifications to CCIE and CCDE are not required.Proficient in network security concepts and technologies.Excellent problem-solving skills and attention to detail.Strong communication skills for effective user training and reporting.Ability to work collaboratively in a team-oriented environment.Preferred Qualifications:Advanced Certifications: Possession of advanced networking and security certifications such as Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE) is highly preferred, demonstrating a deeper level of expertise in network security and infrastructure.Experience with Network Security Frameworks: Proven experience with security frameworks and standards such as NIST Cybersecurity Framework, ISO 27001, and DoD RMF (Risk Management Framework) to ensure compliance and best practices in network security management.Proficiency in Network Management Tools: Familiarity with advanced network monitoring and management tools (e.g., SolarWinds, Wireshark, Nagios) for traffic analysis and performance optimization.Hands-on Experience with Firewall and IDS/IPS Technologies: Demonstrated experience in configuring and managing firewalls, intrusion detection systems (IDS), and intrusion prevention systems (IPS) to enhance network security.Knowledge of Cloud Security: Understanding of security protocols and practices related to cloud services and architectures (e.g., AWS, Azure) that support organizational operations.Scripting and Automation Skills: Proficiency in scripting languages (e.g., Python, PowerShell) to automate network tasks and enhance operational efficiency.Strong Analytical Skills: Ability to analyze complex network issues and provide clear, actionable recommendations to improve network performance and security.Oneida Technical Solutions is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. Job Posted by ApplicantPro
Job Description Job Description Who We Are: Aurelius Systems is a VC backed defense tech startup building autonomous, edge deployed directed energy systems for counter-UAS. We build laser weapons to shoot down drones. We're a small team of 10 engineers, former US military operators, and subject matter experts scaling America's directed energy dominance. The first cost effective, reliable and robust laser weapon system. Our namesake isn't an accident. Marcus Aurelius wrote about doing the work in front of you, every day, without excuses. Henry Ford didn't wait for permission to reinvent manufacturing. That's how we operate - small team, unreasonable output, no hiding behind the unachievable. In addition to our San Francisco lab, we opened our Detroit manufacturing hub and field test weekly on our own 400-acre private range. The Role and Your Impact: We need a Principal Hardware Engineer to bring senior technical judgment across Archimedes hardware. You are a highly experienced builder who has seen systems go the full way. From a working prototype to hardware that ships and survives in the field. You've done it more than once. You know where systems break, where teams get stuck, and how to keep both moving. This is a technical leadership seat, not a people management seat. Your role is to raise the level of the hardware org through experience, architectural judgment, and hands-on execution. You lead by example, you unblock hard problems, and you set the technical bar for how hardware gets designed and shipped at Aurelius. You'll partner with the founders and the Director of Engineering on architecture and roadmap. You'll work directly alongside mechanical, electrical, power, embedded, and optics engineers on the hardest problems the team is facing. What You'll Own: Architectural direction across the hardware stack from mechanical, electrical, power, to embedded integration Technical decisions on the hardest problems, from concept through production readiness Pattern recognition and technical review like surfacing risk early, and catching what junior engineers miss Handson execution when the problem needs your specific experience to solve fast Design and manufacturing trades across cost, mass, reliability, schedule, and field performance Cross-team judgment when hardware, controls, optics, and software collide Setting the technical bar for design reviews, documentation quality, and release standards Mentorship by example. Engineers should learn from watching you work, not from being managed by you What We're Looking For: 10+ years designing and shipping complex hardware systems Track record taking systems the full development cycle from prototype through manufacturing and deployment Senior IC or technical leadership background at hardware companies that actually shipped Deep technical judgment across at least two of: mechanical, electrical, power electronics, embedded systems Pattern recognition from having built real systems before, especially systems that had to survive real-world conditions Comfort operating as the technical anchor on a small team, not the manager of a large one Nice to Haves: Directed energy, laser, or high-power systems experience Defense or aerospace program experience with MIL-STD or equivalent qualification Founder or founding engineer background at a hardware company Manufacturing depth as-in you've stood up production lines or worked closely with the manufacturers who do Active security clearance or ability to obtain one How You Operate: Extreme bias for action. You'd rather build a prototype tomorrow than model it for a month You characterize your own systems before the field does Comfortable with ambiguity and fast iteration in a startup environment You debug from first principles, not intuition alone Clear communicator across mechanical, electrical, optical, and software teams Self directed. You identify what needs to happen next and do it without being told Why Join Aurelius Systems: Build more in 1 month than most engineers build in 1 year. We field test weekly. Your work goes downrange, not into a filing cabinet. Career velocity is real. At 10 engineers, there are no layers between you and impact. Work on a problem that actually matters. Small cheap drones are changing warfare. Our laser systems are the asymmetric answer - infinite magazine, near zero cost per shot, scalable to every base, border, facility, and truck. Join the densest defense startup ecosystem in the country. California is where the next generation of defense companies are being built. How We Work: Core hours are Monday through Friday, 9 to 6. When we're sprinting toward a demo or field test, the team ramps up - nights, weekends, whatever it takes to ship. When the sprint lands, we ramp down. We don't manufacture intensity for show. Benefits: Competitive salary and equity United Health Care medical, dental, and vision coverage Flexible 18 days PTO plus 5 sick days Travel to field test events and range days Covered daily lunches and office snacks and drinks E-bike and scooter stipend up to $500 Direct access to leadership and real ownership over your work Export Control Notice: This role requires access to export-controlled information or items that require U.S. Person status. As defined by U.S. law, individuals who are any one of the following are considered to be a U.S. Person: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3). Compensation Range: $255K - $305K
09/24/2026
Full time
Job Description Job Description Who We Are: Aurelius Systems is a VC backed defense tech startup building autonomous, edge deployed directed energy systems for counter-UAS. We build laser weapons to shoot down drones. We're a small team of 10 engineers, former US military operators, and subject matter experts scaling America's directed energy dominance. The first cost effective, reliable and robust laser weapon system. Our namesake isn't an accident. Marcus Aurelius wrote about doing the work in front of you, every day, without excuses. Henry Ford didn't wait for permission to reinvent manufacturing. That's how we operate - small team, unreasonable output, no hiding behind the unachievable. In addition to our San Francisco lab, we opened our Detroit manufacturing hub and field test weekly on our own 400-acre private range. The Role and Your Impact: We need a Principal Hardware Engineer to bring senior technical judgment across Archimedes hardware. You are a highly experienced builder who has seen systems go the full way. From a working prototype to hardware that ships and survives in the field. You've done it more than once. You know where systems break, where teams get stuck, and how to keep both moving. This is a technical leadership seat, not a people management seat. Your role is to raise the level of the hardware org through experience, architectural judgment, and hands-on execution. You lead by example, you unblock hard problems, and you set the technical bar for how hardware gets designed and shipped at Aurelius. You'll partner with the founders and the Director of Engineering on architecture and roadmap. You'll work directly alongside mechanical, electrical, power, embedded, and optics engineers on the hardest problems the team is facing. What You'll Own: Architectural direction across the hardware stack from mechanical, electrical, power, to embedded integration Technical decisions on the hardest problems, from concept through production readiness Pattern recognition and technical review like surfacing risk early, and catching what junior engineers miss Handson execution when the problem needs your specific experience to solve fast Design and manufacturing trades across cost, mass, reliability, schedule, and field performance Cross-team judgment when hardware, controls, optics, and software collide Setting the technical bar for design reviews, documentation quality, and release standards Mentorship by example. Engineers should learn from watching you work, not from being managed by you What We're Looking For: 10+ years designing and shipping complex hardware systems Track record taking systems the full development cycle from prototype through manufacturing and deployment Senior IC or technical leadership background at hardware companies that actually shipped Deep technical judgment across at least two of: mechanical, electrical, power electronics, embedded systems Pattern recognition from having built real systems before, especially systems that had to survive real-world conditions Comfort operating as the technical anchor on a small team, not the manager of a large one Nice to Haves: Directed energy, laser, or high-power systems experience Defense or aerospace program experience with MIL-STD or equivalent qualification Founder or founding engineer background at a hardware company Manufacturing depth as-in you've stood up production lines or worked closely with the manufacturers who do Active security clearance or ability to obtain one How You Operate: Extreme bias for action. You'd rather build a prototype tomorrow than model it for a month You characterize your own systems before the field does Comfortable with ambiguity and fast iteration in a startup environment You debug from first principles, not intuition alone Clear communicator across mechanical, electrical, optical, and software teams Self directed. You identify what needs to happen next and do it without being told Why Join Aurelius Systems: Build more in 1 month than most engineers build in 1 year. We field test weekly. Your work goes downrange, not into a filing cabinet. Career velocity is real. At 10 engineers, there are no layers between you and impact. Work on a problem that actually matters. Small cheap drones are changing warfare. Our laser systems are the asymmetric answer - infinite magazine, near zero cost per shot, scalable to every base, border, facility, and truck. Join the densest defense startup ecosystem in the country. California is where the next generation of defense companies are being built. How We Work: Core hours are Monday through Friday, 9 to 6. When we're sprinting toward a demo or field test, the team ramps up - nights, weekends, whatever it takes to ship. When the sprint lands, we ramp down. We don't manufacture intensity for show. Benefits: Competitive salary and equity United Health Care medical, dental, and vision coverage Flexible 18 days PTO plus 5 sick days Travel to field test events and range days Covered daily lunches and office snacks and drinks E-bike and scooter stipend up to $500 Direct access to leadership and real ownership over your work Export Control Notice: This role requires access to export-controlled information or items that require U.S. Person status. As defined by U.S. law, individuals who are any one of the following are considered to be a U.S. Person: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3). Compensation Range: $255K - $305K
Job Description Job Description Description: About Us: eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow. Responsibilities: The Agentic AI & MCP Specialist will architect, develop, and operationalize next-generation agentic systems powered by advanced LLMs and Model Context Protocol (MCP) frameworks. This role focuses on building intelligent, multi-step, tool-using agents that can autonomously reason, plan, and execute complex workflows across a cloud-based analytics ecosystem. The specialist will design and implement agent orchestration frameworks, integrate model-driven decision logic, and build robust, production-grade agent capabilities that safely leverage emerging AI techniques. This position requires a deeply skilled software developer who combines strong engineering fundamentals with hands-on experience creating agentic systems, working with MCP-based integrations, designing LLM-driven tools, and building secure, scalable AI applications. The role provides technical leadership, explores cutting-edge agentic patterns, drives proof-of-concept innovation, and partners with engineering and product teams to translate experimental architectures into real-world impact. Requirements: Required Qualifications: All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation. Bachelor's Degree and 10+ years of software engineering experience Experience designing, developing, and supporting production applications, platforms, or services. Experience developing agentic AI solutions, including planning, tool utilization, workflow orchestration, multi-step reasoning, or autonomous task execution. Experience designing and implementing Model Context Protocol (MCP) integrations, tool interfaces, or model-driven service architectures. Ability to analyze business, customer, or mission requirements and develop scalable AI-driven solutions that align with technical and operational objectives. Experience with large language model (LLM) development practices, including fine-tuning, retrieval-augmented generation (RAG), prompt engineering, and agent interaction patterns. Proficiency in Python and experience working with APIs, microservices, distributed computing environments, and cloud-native architectures. Experience deploying and integrating AI agents or LLM-enabled applications within cloud environments such as Azure, AWS, or Google Cloud Platform (GCP). Knowledge of MLOps and LLMOps practices, including model versioning, automated testing, deployment automation, monitoring, performance evaluation, and governance. Ability to contribute to solution design discussions, provide technical guidance to team members, and communicate AI-related concepts to technical and non-technical audiences. Experience using version control systems and CI/CD practices, including source code management, automated testing, deployment pipelines, and release management for production environments. Desired Qualifications: Experience building multi-agent systems, agent swarms, or coordinated reasoning frameworks. Familiarity with advanced tool-calling strategies, including dynamic tool selection, function-call planning, or graph-structured task planners. Experience with structured LLM evaluation methods, agent benchmarking, or test harnesses for autonomous systems. Knowledge of performance optimization techniques for LLMs and agents, including caching, model distillation, model routing, or accelerated inference. Background integrating agentic components with large-scale data or analytics platforms (e.g., Databricks, Snowflake, Spark). Hands-on experience developing innovative POCs or experimental agentic architectures in fast-paced R&D environments. Familiarity with emerging agentic frameworks such as Strands Agents, LangGraph, CrewAI, etc. Exposure to safety-oriented design patterns for autonomous systems, including guardrails, validation layers, or constrained-action frameworks. Experience designing and building secure, compliance-aware systems that handle sensitive data in accordance with HIPAA and federal security standards, including implementation of encryption, access controls, auditability, and governance for protected health information (PHI) within AI/LLM workflows. Working Environment : eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by manager. Occasional travel for training and project meetings. It is estimated to be less than 5% per year. Benefits: eSimplicity offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement benefits, paid time off, paid holidays, life and disability insurance, and additional wellness and employee support programs. Eligibility may vary based on employment status and applicable plan terms. Reasonable Accommodation: eSimplicity is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and hiring process. Applicants who need assistance or an accommodation should contact Human Resources. Equal Employment Opportunity: eSimplicity is an Equal Opportunity Employer, including disability and protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any othe
09/24/2026
Full time
Job Description Job Description Description: About Us: eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow. Responsibilities: The Agentic AI & MCP Specialist will architect, develop, and operationalize next-generation agentic systems powered by advanced LLMs and Model Context Protocol (MCP) frameworks. This role focuses on building intelligent, multi-step, tool-using agents that can autonomously reason, plan, and execute complex workflows across a cloud-based analytics ecosystem. The specialist will design and implement agent orchestration frameworks, integrate model-driven decision logic, and build robust, production-grade agent capabilities that safely leverage emerging AI techniques. This position requires a deeply skilled software developer who combines strong engineering fundamentals with hands-on experience creating agentic systems, working with MCP-based integrations, designing LLM-driven tools, and building secure, scalable AI applications. The role provides technical leadership, explores cutting-edge agentic patterns, drives proof-of-concept innovation, and partners with engineering and product teams to translate experimental architectures into real-world impact. Requirements: Required Qualifications: All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation. Bachelor's Degree and 10+ years of software engineering experience Experience designing, developing, and supporting production applications, platforms, or services. Experience developing agentic AI solutions, including planning, tool utilization, workflow orchestration, multi-step reasoning, or autonomous task execution. Experience designing and implementing Model Context Protocol (MCP) integrations, tool interfaces, or model-driven service architectures. Ability to analyze business, customer, or mission requirements and develop scalable AI-driven solutions that align with technical and operational objectives. Experience with large language model (LLM) development practices, including fine-tuning, retrieval-augmented generation (RAG), prompt engineering, and agent interaction patterns. Proficiency in Python and experience working with APIs, microservices, distributed computing environments, and cloud-native architectures. Experience deploying and integrating AI agents or LLM-enabled applications within cloud environments such as Azure, AWS, or Google Cloud Platform (GCP). Knowledge of MLOps and LLMOps practices, including model versioning, automated testing, deployment automation, monitoring, performance evaluation, and governance. Ability to contribute to solution design discussions, provide technical guidance to team members, and communicate AI-related concepts to technical and non-technical audiences. Experience using version control systems and CI/CD practices, including source code management, automated testing, deployment pipelines, and release management for production environments. Desired Qualifications: Experience building multi-agent systems, agent swarms, or coordinated reasoning frameworks. Familiarity with advanced tool-calling strategies, including dynamic tool selection, function-call planning, or graph-structured task planners. Experience with structured LLM evaluation methods, agent benchmarking, or test harnesses for autonomous systems. Knowledge of performance optimization techniques for LLMs and agents, including caching, model distillation, model routing, or accelerated inference. Background integrating agentic components with large-scale data or analytics platforms (e.g., Databricks, Snowflake, Spark). Hands-on experience developing innovative POCs or experimental agentic architectures in fast-paced R&D environments. Familiarity with emerging agentic frameworks such as Strands Agents, LangGraph, CrewAI, etc. Exposure to safety-oriented design patterns for autonomous systems, including guardrails, validation layers, or constrained-action frameworks. Experience designing and building secure, compliance-aware systems that handle sensitive data in accordance with HIPAA and federal security standards, including implementation of encryption, access controls, auditability, and governance for protected health information (PHI) within AI/LLM workflows. Working Environment : eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by manager. Occasional travel for training and project meetings. It is estimated to be less than 5% per year. Benefits: eSimplicity offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement benefits, paid time off, paid holidays, life and disability insurance, and additional wellness and employee support programs. Eligibility may vary based on employment status and applicable plan terms. Reasonable Accommodation: eSimplicity is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and hiring process. Applicants who need assistance or an accommodation should contact Human Resources. Equal Employment Opportunity: eSimplicity is an Equal Opportunity Employer, including disability and protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any othe
Job Description Job Description About Us: NPO Torino is a specialized Digital Transformation company, recently acquired by the Fondo Italiano d'Investimento (Italian Investment Fund). With our headquarters in Turin and an operational presence in the United States and Brazil, we support companies in their technological evolution journey by combining consulting expertise with advanced IT solutions. We offer services in cloud computing, cybersecurity, AI for business, FinOps, system integration, and IT governance, featuring a customized and results-driven approach. Our mission is to simplify digital complexity and transform it into strategic value for enterprises. Backed by the Fondo Italiano d'Investimento , NPO Torino is accelerating its growth as a partner of choice for companies looking to tackle innovation challenges with vision, pragmatism, and sustainability. Salary range $80K to $92K. Work is partially remote with occasional travel to USA, and in Canada. Role Description: We are looking for a highly qualified Senior Network Security Engineer to join our Network & Security Business Unit. The professional will be responsible for the design, implementation, maintenance, and troubleshooting of complex network security infrastructures. The ideal candidate has deep, vertical expertise with leading security vendors (Fortinet, Palo Alto Networks, Cisco, F5) and a proven track record of managing modern architectures, including SASE solutions. Key Responsibilities: Design and manage security architectures based on Next-Generation Firewalls (NGFW). Implement and manage SASE (Secure Access Service Edge) solutions for distributed environments. Perform configuration , policy management, and advanced troubleshooting on multi-vendor equipment. Manage perimeter and internal security within Enterprise environments. Conduct log analysis, incident management, and system hardening. Provide technical mentoring for junior team members (optional, if required). Fundamental Technical Requirements (Must-Have) The candidate must demonstrate practical, in-depth, hands-on experience with the following technologies: Palo Alto Networks: Advanced configuration and management of NGFW (PA Series). Solid experience with Panorama for centralized management. Proven experience with SASE solutions (Prisma Access) and GlobalProtect. Fortinet: Advanced management of FortiGate (including VDOM, SD-WAN, SSL Inspection). Experience with the wider Fortinet ecosystem (FortiManager, FortiAnalyzer). Cisco Security: Experience with Cisco Security solutions (Firepower/FTD, ASA). Knowledge of Cisco ISE (Identity Services Engine) and TrustSec architectures is a strong plus. F5 Networks: Implementation and management of F5 BIG-IP solutions. Strong configuration and troubleshooting skills on LTM (Local Traffic Manager) and/or APM (Access Policy Manager) / AWAF modules. Soft Skills & Additional Requirements: Minimum of 5+ years of experience in Network Security Engineering roles. Excellent troubleshooting and problem-solving skills under pressure. Preferred Certifications (Nice-to-Have): Palo Alto: PCNSE (Palo Alto Networks Certified Network Security Engineer). Fortinet: NSE 4 / NSE 7. Cisco: CCNP Security or CCIE Security. F5: F5 Certified Administrator (F5-CA) or Technology Specialist (F5-CTS). Introduce Yourself (Screening Questions): "Do you have direct implementation experience with Prisma Access? Can you briefly describe a SASE architecture you have managed?" "Have you ever managed migrations between these vendors (e.g., from Cisco to Fortinet or vice versa)?" What We Offer: Salary commensurate with experience. Structured training and certification plans. Corporate benefits: Welfare Plan, Smart Working.
09/24/2026
Full time
Job Description Job Description About Us: NPO Torino is a specialized Digital Transformation company, recently acquired by the Fondo Italiano d'Investimento (Italian Investment Fund). With our headquarters in Turin and an operational presence in the United States and Brazil, we support companies in their technological evolution journey by combining consulting expertise with advanced IT solutions. We offer services in cloud computing, cybersecurity, AI for business, FinOps, system integration, and IT governance, featuring a customized and results-driven approach. Our mission is to simplify digital complexity and transform it into strategic value for enterprises. Backed by the Fondo Italiano d'Investimento , NPO Torino is accelerating its growth as a partner of choice for companies looking to tackle innovation challenges with vision, pragmatism, and sustainability. Salary range $80K to $92K. Work is partially remote with occasional travel to USA, and in Canada. Role Description: We are looking for a highly qualified Senior Network Security Engineer to join our Network & Security Business Unit. The professional will be responsible for the design, implementation, maintenance, and troubleshooting of complex network security infrastructures. The ideal candidate has deep, vertical expertise with leading security vendors (Fortinet, Palo Alto Networks, Cisco, F5) and a proven track record of managing modern architectures, including SASE solutions. Key Responsibilities: Design and manage security architectures based on Next-Generation Firewalls (NGFW). Implement and manage SASE (Secure Access Service Edge) solutions for distributed environments. Perform configuration , policy management, and advanced troubleshooting on multi-vendor equipment. Manage perimeter and internal security within Enterprise environments. Conduct log analysis, incident management, and system hardening. Provide technical mentoring for junior team members (optional, if required). Fundamental Technical Requirements (Must-Have) The candidate must demonstrate practical, in-depth, hands-on experience with the following technologies: Palo Alto Networks: Advanced configuration and management of NGFW (PA Series). Solid experience with Panorama for centralized management. Proven experience with SASE solutions (Prisma Access) and GlobalProtect. Fortinet: Advanced management of FortiGate (including VDOM, SD-WAN, SSL Inspection). Experience with the wider Fortinet ecosystem (FortiManager, FortiAnalyzer). Cisco Security: Experience with Cisco Security solutions (Firepower/FTD, ASA). Knowledge of Cisco ISE (Identity Services Engine) and TrustSec architectures is a strong plus. F5 Networks: Implementation and management of F5 BIG-IP solutions. Strong configuration and troubleshooting skills on LTM (Local Traffic Manager) and/or APM (Access Policy Manager) / AWAF modules. Soft Skills & Additional Requirements: Minimum of 5+ years of experience in Network Security Engineering roles. Excellent troubleshooting and problem-solving skills under pressure. Preferred Certifications (Nice-to-Have): Palo Alto: PCNSE (Palo Alto Networks Certified Network Security Engineer). Fortinet: NSE 4 / NSE 7. Cisco: CCNP Security or CCIE Security. F5: F5 Certified Administrator (F5-CA) or Technology Specialist (F5-CTS). Introduce Yourself (Screening Questions): "Do you have direct implementation experience with Prisma Access? Can you briefly describe a SASE architecture you have managed?" "Have you ever managed migrations between these vendors (e.g., from Cisco to Fortinet or vice versa)?" What We Offer: Salary commensurate with experience. Structured training and certification plans. Corporate benefits: Welfare Plan, Smart Working.
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
09/24/2026
Full time
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Job Description Job Description We are seeking a Senior Network Security Engineer for an operations-first role supporting enterprise network security infrastructure across on-premises, remote-access, hybrid-cloud, and cloud-connected environments. This is not primarily an architecture/design role. The priority is a hands-on engineer who can administer, configure, maintain, troubleshoot, patch, upgrade, back up, validate, document, and operate production security platforms with minimal ramp-up. Firewall operations: hands-on Cisco and Palo Alto firewall administration, rule changes, NAT, troubleshooting, policy cleanup, upgrades, backups, logging, and production support. VPN / remote access: support for remote-access VPN, site-to-site VPN, user connectivity issues, certificates, authentication flows, and after-hours troubleshooting. RSA / MFA administration: RSA SecurID or equivalent MFA operations, token support, server administration, user troubleshooting, VPN integration, certificates, patching, backups, logs, and monitoring. Day-to-day operations: ticket resolution, monitoring alerts, health checks, change requests, incident support, maintenance windows, operational reporting, and customer support. Configuration and administration: installing, configuring, maintaining, patching, upgrading, backing up, validating, and troubleshooting assigned security platforms. Production troubleshooting: strong TCP/IP, DNS, routing, firewall logs, packet captures, VPN authentication, certificate, and connectivity troubleshooting. Documentation and process discipline: SOPs, runbooks, diagrams, change records, rollback plans, evidence collection, knowledge transfer, and formal change management. Federal/customer environment maturity: Public Trust eligibility, regulated-environment documentation, customer support, cross-team coordination, and comfort working with government stakeholders. The best candidate can credibly say: "I have operated enterprise Cisco and Palo Alto firewalls in production, handled firewall rule changes and troubleshooting, supported VPN users and site-to-site tunnels, administered or supported RSA/MFA tied to VPN access, followed formal change-management processes, maintained documentation and backups, and can step into daily operational support with minimal ramp-up." Scope and Role Boundaries Primary platforms include Cisco ASA/Firepower/FTD/FMC, Palo Alto NGFW/Panorama/GlobalProtect, remote-access and site-to-site VPN, RSA SecurID Authentication Manager or comparable MFA, monitoring/logging/SIEM integrations, and related network security controls. Coordinate with SOC/NOC, cloud, identity/directory, wireless/LAN, server, endpoint, system owner, application, governance, and vendor teams during changes, incidents, troubleshooting, compliance, and audit support. Cloudflare, Cisco ISE/NAC, secure web/email gateways, packet visibility tools, SD-WAN/SASE/ZTNA, AWS/Azure security, and F5/application-delivery awareness are useful where they intersect with assigned operational support, but the core need is firewall, VPN, RSA/MFA, and production operations. Key Responsibilities Provide daily, weekly, monthly, and annual operational support for assigned security systems, including tickets, alerts, health checks, email/phone support, metrics, status reporting, and operational validation. Administer and troubleshoot enterprise firewalls, including rule bases, NAT, segmentation, high availability, threat prevention, VPN integration, logging, secure baselines, rule reviews, recertification, cleanup, and decommissioning. Install, configure, maintain, patch, upgrade, back up, and validate firewall, VPN, MFA, and related network security systems in production environments. Support remote-access VPN, site-to-site VPN, partner connectivity, cloud connectivity, mobile/remote users, certificates, authentication policies, availability, utilization, and user access issues. Maintain and troubleshoot RSA SecurID Authentication Manager or equivalent MFA services, including servers/appliances, agents, certificates, HA, backups, logs, monitoring, directory integration, VPN authentication, and token lifecycle support. Respond to incidents, vulnerability notices, urgent requests, vendor advisories, PSIRT notices, system alerts, and emergency troubleshooting while minimizing service disruption. Use firewall logs, VPN logs, packet captures, SIEM data, monitoring tools, DNS/routing checks, and standard diagnostics to resolve complex connectivity, authentication, TLS/certificate, and application-flow issues. Create and maintain topology diagrams, equipment inventories, configurations, SOPs, runbooks, implementation plans, rollback plans, build/upgrade procedures, troubleshooting notes, and knowledge articles. Follow approved change, release, incident, problem, and configuration-management processes; prepare change records, peer-review materials, validation evidence, root-cause analysis, metrics, and audit artifacts. Support vulnerability remediation, POA&M tracking, continuous monitoring, compliance reviews, audit evidence collection, and coordination with ISSO, system owner, and security governance teams. Requirements 7+ years of experience in network security engineering, network infrastructure, cybersecurity infrastructure, or a closely related role. 5+ years of hands-on experience administering, maintaining, and troubleshooting enterprise firewall platforms in production environments. Hands-on experience with Cisco security technologies such as Cisco ASA, Firepower, FTD, FMC, AnyConnect/Secure Client, or equivalent Cisco firewall/VPN platforms. Hands-on experience with Palo Alto Networks technologies such as NGFW, Panorama, GlobalProtect, security profiles, App-ID/User-ID, logging, and policy optimization. Experience administering or supporting RSA SecurID Authentication Manager or comparable enterprise MFA/two-factor authentication platforms, including token support, server operations, patching/upgrades, backups, certificates, monitoring, and directory/VPN integration. Strong knowledge of firewall policy, NAT, VPNs, routing, DNS, DHCP, BGP, TLS/certificates, packet captures, log analysis, segmentation, high availability, and common network diagnostic tools. Experience with enterprise monitoring, logging, SIEM, alerting, vulnerability management, incident response, formal change management, and regulated-environment documentation. Ability to create clear technical documentation, support customers and stakeholders, prioritize operational work, communicate clearly, and coordinate across technical teams. Ability to obtain and maintain a Public Trust background investigation. Desired Certifications Relevant certifications are helpful but should not replace demonstrated hands-on experience. Examples include CCNP Security, CCIE Security, PCNSE, PCCSE, CISSP, CCSP, AWS Certified Security - Specialty, AWS Advanced Networking - Specialty, Microsoft Certified: Azure Security Engineer Associate, Microsoft Certified: Azure Network Engineer Associate, CompTIA Security+, CompTIA CySA+, GIAC certifications, or equivalent vendor/cloud certifications. Core Competencies Enterprise firewall engineering and policy lifecycle management VPN, remote access, RSA/MFA, and token lifecycle operations Cloudflare, edge security, secure access, and Zero Trust support Content filtering, secure web/email gateway, and NAC operations Hybrid-cloud network security and secure connectivity Monitoring, logging, SIEM integration, and incident response support Security visibility, packet analysis, and advanced troubleshooting Vulnerability remediation, compliance evidence, and POA&M support Change management, documentation, reporting, and operational metrics Technical leadership, customer support, and cross-team collaboration Benefits 401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance
09/24/2026
Full time
Job Description Job Description We are seeking a Senior Network Security Engineer for an operations-first role supporting enterprise network security infrastructure across on-premises, remote-access, hybrid-cloud, and cloud-connected environments. This is not primarily an architecture/design role. The priority is a hands-on engineer who can administer, configure, maintain, troubleshoot, patch, upgrade, back up, validate, document, and operate production security platforms with minimal ramp-up. Firewall operations: hands-on Cisco and Palo Alto firewall administration, rule changes, NAT, troubleshooting, policy cleanup, upgrades, backups, logging, and production support. VPN / remote access: support for remote-access VPN, site-to-site VPN, user connectivity issues, certificates, authentication flows, and after-hours troubleshooting. RSA / MFA administration: RSA SecurID or equivalent MFA operations, token support, server administration, user troubleshooting, VPN integration, certificates, patching, backups, logs, and monitoring. Day-to-day operations: ticket resolution, monitoring alerts, health checks, change requests, incident support, maintenance windows, operational reporting, and customer support. Configuration and administration: installing, configuring, maintaining, patching, upgrading, backing up, validating, and troubleshooting assigned security platforms. Production troubleshooting: strong TCP/IP, DNS, routing, firewall logs, packet captures, VPN authentication, certificate, and connectivity troubleshooting. Documentation and process discipline: SOPs, runbooks, diagrams, change records, rollback plans, evidence collection, knowledge transfer, and formal change management. Federal/customer environment maturity: Public Trust eligibility, regulated-environment documentation, customer support, cross-team coordination, and comfort working with government stakeholders. The best candidate can credibly say: "I have operated enterprise Cisco and Palo Alto firewalls in production, handled firewall rule changes and troubleshooting, supported VPN users and site-to-site tunnels, administered or supported RSA/MFA tied to VPN access, followed formal change-management processes, maintained documentation and backups, and can step into daily operational support with minimal ramp-up." Scope and Role Boundaries Primary platforms include Cisco ASA/Firepower/FTD/FMC, Palo Alto NGFW/Panorama/GlobalProtect, remote-access and site-to-site VPN, RSA SecurID Authentication Manager or comparable MFA, monitoring/logging/SIEM integrations, and related network security controls. Coordinate with SOC/NOC, cloud, identity/directory, wireless/LAN, server, endpoint, system owner, application, governance, and vendor teams during changes, incidents, troubleshooting, compliance, and audit support. Cloudflare, Cisco ISE/NAC, secure web/email gateways, packet visibility tools, SD-WAN/SASE/ZTNA, AWS/Azure security, and F5/application-delivery awareness are useful where they intersect with assigned operational support, but the core need is firewall, VPN, RSA/MFA, and production operations. Key Responsibilities Provide daily, weekly, monthly, and annual operational support for assigned security systems, including tickets, alerts, health checks, email/phone support, metrics, status reporting, and operational validation. Administer and troubleshoot enterprise firewalls, including rule bases, NAT, segmentation, high availability, threat prevention, VPN integration, logging, secure baselines, rule reviews, recertification, cleanup, and decommissioning. Install, configure, maintain, patch, upgrade, back up, and validate firewall, VPN, MFA, and related network security systems in production environments. Support remote-access VPN, site-to-site VPN, partner connectivity, cloud connectivity, mobile/remote users, certificates, authentication policies, availability, utilization, and user access issues. Maintain and troubleshoot RSA SecurID Authentication Manager or equivalent MFA services, including servers/appliances, agents, certificates, HA, backups, logs, monitoring, directory integration, VPN authentication, and token lifecycle support. Respond to incidents, vulnerability notices, urgent requests, vendor advisories, PSIRT notices, system alerts, and emergency troubleshooting while minimizing service disruption. Use firewall logs, VPN logs, packet captures, SIEM data, monitoring tools, DNS/routing checks, and standard diagnostics to resolve complex connectivity, authentication, TLS/certificate, and application-flow issues. Create and maintain topology diagrams, equipment inventories, configurations, SOPs, runbooks, implementation plans, rollback plans, build/upgrade procedures, troubleshooting notes, and knowledge articles. Follow approved change, release, incident, problem, and configuration-management processes; prepare change records, peer-review materials, validation evidence, root-cause analysis, metrics, and audit artifacts. Support vulnerability remediation, POA&M tracking, continuous monitoring, compliance reviews, audit evidence collection, and coordination with ISSO, system owner, and security governance teams. Requirements 7+ years of experience in network security engineering, network infrastructure, cybersecurity infrastructure, or a closely related role. 5+ years of hands-on experience administering, maintaining, and troubleshooting enterprise firewall platforms in production environments. Hands-on experience with Cisco security technologies such as Cisco ASA, Firepower, FTD, FMC, AnyConnect/Secure Client, or equivalent Cisco firewall/VPN platforms. Hands-on experience with Palo Alto Networks technologies such as NGFW, Panorama, GlobalProtect, security profiles, App-ID/User-ID, logging, and policy optimization. Experience administering or supporting RSA SecurID Authentication Manager or comparable enterprise MFA/two-factor authentication platforms, including token support, server operations, patching/upgrades, backups, certificates, monitoring, and directory/VPN integration. Strong knowledge of firewall policy, NAT, VPNs, routing, DNS, DHCP, BGP, TLS/certificates, packet captures, log analysis, segmentation, high availability, and common network diagnostic tools. Experience with enterprise monitoring, logging, SIEM, alerting, vulnerability management, incident response, formal change management, and regulated-environment documentation. Ability to create clear technical documentation, support customers and stakeholders, prioritize operational work, communicate clearly, and coordinate across technical teams. Ability to obtain and maintain a Public Trust background investigation. Desired Certifications Relevant certifications are helpful but should not replace demonstrated hands-on experience. Examples include CCNP Security, CCIE Security, PCNSE, PCCSE, CISSP, CCSP, AWS Certified Security - Specialty, AWS Advanced Networking - Specialty, Microsoft Certified: Azure Security Engineer Associate, Microsoft Certified: Azure Network Engineer Associate, CompTIA Security+, CompTIA CySA+, GIAC certifications, or equivalent vendor/cloud certifications. Core Competencies Enterprise firewall engineering and policy lifecycle management VPN, remote access, RSA/MFA, and token lifecycle operations Cloudflare, edge security, secure access, and Zero Trust support Content filtering, secure web/email gateway, and NAC operations Hybrid-cloud network security and secure connectivity Monitoring, logging, SIEM integration, and incident response support Security visibility, packet analysis, and advanced troubleshooting Vulnerability remediation, compliance evidence, and POA&M support Change management, documentation, reporting, and operational metrics Technical leadership, customer support, and cross-team collaboration Benefits 401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance
Job Description Job Description Staff / Principal Platform Engineer Location: New York City Hybrid Department: AI Platform & Infrastructure Team Reports to: Vangie Shue - Principal Engineering Manager About AppGate AppGate secures and protects an organization's most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution and Cyber Advisory Services. AppGate ZTNA is the only direct-routed Zero Trust solution built for peak performance, superior protection and seamless interoperability. AppGate Cyber Advisory Services harden your security posture and ensure business continuity. AppGate safeguards Fortune 500 enterprises and government agencies worldwide. Learn more at About the Role As we expand our platform, we are standing up a new AI Platform & Infrastructure team: the engine room of AppGate's AI strategy. This team owns the infrastructure layer that every next-generation security capability is built on, from network observability to AI-driven threat detection and the secure operation of emerging Agentic AI systems. We're looking for a Staff or Principal Platform Engineer to build and operate the foundational platform behind AppGate's AI products. You combine deep DevOps and cloud infrastructure expertise with hands-on experience operationalizing AI/ML systems, and you treat observability as a first-class engineering discipline. This is a rare opportunity to join a small, private, high-impact company where your work directly shapes the architecture, reliability and core platform that defines the future of security. You'll own the platform spanning APIs, cloud and self-managed solutions and AI/ML infrastructure, and you'll make it fast, reliable and observable at scale. This is a high-leverage, hands-on role for a senior engineer who sets technical direction and still ships. Key Responsibilities Build the Platform: design, build and operate the cloud infrastructure, services and pipelines that AppGate's AI and cloud products run on. Strong experience with self-managed technologies (kafka, elasticsearch) and Kubernetes are a must. Infrastructure as Code & Deployment Orchestration: Terraform and Helm for cloud provisioning, service deployment and configuration management. Implement Observability: instrument APIs, cloud services and AI/ML infrastructure with metrics, logging, tracing and alerting, and define SLOs and operational health metrics that teams trust. Data Platform: real-time and batch data ingestion pipelines, feature stores and data quality. Integrations: third-party connectors, APIs and platform integrations. Operationalize AI/ML: build model serving and inference pipelines, experiment tracking and the MLOps tooling for deployment, versioning, drift monitoring and lifecycle management. Engineer for reliability & automation: apply SRE practices to reduce toil, improve resilience and keep latency and uptime within target across the platform. Automate everything - deliver infrastructure-as-code, CI/CD and self-service tooling so product teams ship safely and quickly. Set technical direction: define platform standards, architecture and best practices, and raise the engineering bar through design reviews and mentorship. Collaborate cross-functionally: partner with data scientists, product teams and leadership to align platform investment with AppGate's strategic vision. Required Qualifications Experience: extensive platform, infrastructure or SRE engineering experience, with a track record of operating production systems at scale. Staff-level candidates typically bring 8+ years and Principal-level candidates 12+ years, though we hire on demonstrated impact. DevOps depth: strong command of infrastructure-as-code (Terraform or equivalent), CI/CD, containers and orchestration (Docker, Kubernetes), and cloud platforms (AWS). Observability expertise: hands-on experience implementing observability across APIs, cloud services and distributed systems using tools such as Prometheus, Grafana, OpenTelemetry, the ELK stack or comparable, including SLO and error-budget practice. Data platform skills: familiarity with real-time and batch ingestion pipelines, feature stores and data quality at production scale. Engineering craft: fluency in a primary backend language (Python, Go or similar) and a strong bias toward automation, testing and reliable, maintainable systems. Leadership: a record of setting technical direction, leading complex initiatives across teams, mentoring senior engineers, while still being very hands-on. Mindset: pragmatic, rigorous and ownership-driven. You thrive in a small, fast-moving environment and enjoy building foundations others depend on. Preferred Qualifications AI/ML infrastructure: experience building or operating model serving, inference pipelines and MLOps tooling such as MLflow, Kubeflow, SageMaker or equivalent, including model deployment, versioning and drift monitoring. Networking & Zero Trust fundamentals: working knowledge of the network and routing layer beneath modern access solutions - TCP/IP, TLS, tunneling/overlay networks, packet routing and filtering, DNS and firewalling - and familiarity with Zero Trust Network Access (ZTNA) or adjacent domains (VPN, SDP, SASE, software-defined networking). You can reason about traffic paths, latency and throughput end-to-end, and instrument the network as a first-class observability signal. Compensation Staff: 185k-225k base Principal: 215k-270k base We offer performance bonuses and considerable equity. AppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Further, AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities. In furtherance of AppGate's policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company's EEO Coordinator.
09/24/2026
Full time
Job Description Job Description Staff / Principal Platform Engineer Location: New York City Hybrid Department: AI Platform & Infrastructure Team Reports to: Vangie Shue - Principal Engineering Manager About AppGate AppGate secures and protects an organization's most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution and Cyber Advisory Services. AppGate ZTNA is the only direct-routed Zero Trust solution built for peak performance, superior protection and seamless interoperability. AppGate Cyber Advisory Services harden your security posture and ensure business continuity. AppGate safeguards Fortune 500 enterprises and government agencies worldwide. Learn more at About the Role As we expand our platform, we are standing up a new AI Platform & Infrastructure team: the engine room of AppGate's AI strategy. This team owns the infrastructure layer that every next-generation security capability is built on, from network observability to AI-driven threat detection and the secure operation of emerging Agentic AI systems. We're looking for a Staff or Principal Platform Engineer to build and operate the foundational platform behind AppGate's AI products. You combine deep DevOps and cloud infrastructure expertise with hands-on experience operationalizing AI/ML systems, and you treat observability as a first-class engineering discipline. This is a rare opportunity to join a small, private, high-impact company where your work directly shapes the architecture, reliability and core platform that defines the future of security. You'll own the platform spanning APIs, cloud and self-managed solutions and AI/ML infrastructure, and you'll make it fast, reliable and observable at scale. This is a high-leverage, hands-on role for a senior engineer who sets technical direction and still ships. Key Responsibilities Build the Platform: design, build and operate the cloud infrastructure, services and pipelines that AppGate's AI and cloud products run on. Strong experience with self-managed technologies (kafka, elasticsearch) and Kubernetes are a must. Infrastructure as Code & Deployment Orchestration: Terraform and Helm for cloud provisioning, service deployment and configuration management. Implement Observability: instrument APIs, cloud services and AI/ML infrastructure with metrics, logging, tracing and alerting, and define SLOs and operational health metrics that teams trust. Data Platform: real-time and batch data ingestion pipelines, feature stores and data quality. Integrations: third-party connectors, APIs and platform integrations. Operationalize AI/ML: build model serving and inference pipelines, experiment tracking and the MLOps tooling for deployment, versioning, drift monitoring and lifecycle management. Engineer for reliability & automation: apply SRE practices to reduce toil, improve resilience and keep latency and uptime within target across the platform. Automate everything - deliver infrastructure-as-code, CI/CD and self-service tooling so product teams ship safely and quickly. Set technical direction: define platform standards, architecture and best practices, and raise the engineering bar through design reviews and mentorship. Collaborate cross-functionally: partner with data scientists, product teams and leadership to align platform investment with AppGate's strategic vision. Required Qualifications Experience: extensive platform, infrastructure or SRE engineering experience, with a track record of operating production systems at scale. Staff-level candidates typically bring 8+ years and Principal-level candidates 12+ years, though we hire on demonstrated impact. DevOps depth: strong command of infrastructure-as-code (Terraform or equivalent), CI/CD, containers and orchestration (Docker, Kubernetes), and cloud platforms (AWS). Observability expertise: hands-on experience implementing observability across APIs, cloud services and distributed systems using tools such as Prometheus, Grafana, OpenTelemetry, the ELK stack or comparable, including SLO and error-budget practice. Data platform skills: familiarity with real-time and batch ingestion pipelines, feature stores and data quality at production scale. Engineering craft: fluency in a primary backend language (Python, Go or similar) and a strong bias toward automation, testing and reliable, maintainable systems. Leadership: a record of setting technical direction, leading complex initiatives across teams, mentoring senior engineers, while still being very hands-on. Mindset: pragmatic, rigorous and ownership-driven. You thrive in a small, fast-moving environment and enjoy building foundations others depend on. Preferred Qualifications AI/ML infrastructure: experience building or operating model serving, inference pipelines and MLOps tooling such as MLflow, Kubeflow, SageMaker or equivalent, including model deployment, versioning and drift monitoring. Networking & Zero Trust fundamentals: working knowledge of the network and routing layer beneath modern access solutions - TCP/IP, TLS, tunneling/overlay networks, packet routing and filtering, DNS and firewalling - and familiarity with Zero Trust Network Access (ZTNA) or adjacent domains (VPN, SDP, SASE, software-defined networking). You can reason about traffic paths, latency and throughput end-to-end, and instrument the network as a first-class observability signal. Compensation Staff: 185k-225k base Principal: 215k-270k base We offer performance bonuses and considerable equity. AppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Further, AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities. In furtherance of AppGate's policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company's EEO Coordinator.
Charlie Health Engineering, Product & Design
New York, New York
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
09/24/2026
Full time
Job Description Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Core Platform is a platform team. Our customers are Charlie Health's other engineering teams, and our job is to make them faster, safer, and more consistent. We don't ship product features. We build the patterns, services, and guardrails that other engineering teams depend on. As the Principal Platform Engineer on Core Platform, you will be the technical lead for the team building the platform underneath everything Charlie Health ships next: a federated GraphQL front door that fronts every client surface, the event substrate that carries every signal, the identity layer that authenticates every human and every AI agent, and the real-time world model state layer that gives our services and agents a live picture of care. You will be foundational in a replatforming effort, and the primitives you design become the platform's paved roads. This is a technical leadership role without direct reports. You own the team's technical direction, roadmap, and delivery. You will set direction for a team of Staff and Senior Platform Engineers, make the hardest design calls of the replatforming, and stay hands-on in the work. We build with AI as the default. Specs are the primary artifact, agents draft most of the implementation, and the quality gates this team owns are what make that safe in a HIPAA-regulated clinical business. Responsibilities Own the team's roadmap and intake. Balance incoming platform requests and near-term developer pain against long-term architectural investment, with support from the Director of Platform Engineering and the CTO Set the technical direction for the Core Platform team and break the north star architecture into projects the team ships quarter by quarter Run the team's delivery: planning, refinement, and the sprint cadence, with epics scoped to clear milestones and target dates Architect the federated GraphQL supergraph and govern its schema, including subgraph onboarding standards, contract enforcement, and caching and persisted query posture Build authentication and authorization for the platform, including agent identity: scoped, short-lived, audited credentials for non-human principals Design, build, and operate the centralized event substrate, including schema governance, dead-letter conventions, and the producer and consumer patterns that make async the default integration path between services Guide the technical execution of our strangler-fig migration through to cutover, working with product squads as they move onto the new platform Deliver the real-time world model state layer: the stream processing that turns events into state, and the live, low-latency state graph that services and agents query Facilitate the Architecture Advice Guild rituals and provide technical direction on architecture decision records for cross-team decisions and standards Raise the bar for spec writing and agent orchestration on the team, and review specs and agent output with the same rigor you would apply to a senior engineer's work Keep the platform services the team operates reliable: SLOs, monitor-gated deploys, incident leadership, and a seat in the on-call rotation Drive the technical evaluation for procurement and renewals of our critical platform vendors: evaluations, proofs of concept, usage and cost data, and build versus buy recommendations, partnering with the Director who owns the commercial side Mentor Staff and Senior engineers toward larger scope Requirements 10+ years of software engineering experience, including ownership of platform or distributed systems architecture at company scale. You have designed, operated, and evolved systems that other teams build on Hands-on experience with GraphQL federation at scale and with event streaming systems such as Kafka, covering design, schema governance, and production operation rather than just consumption Experience with skills, MCPs, harnesses, agentic tooling ecosystems, or agent orchestration for software development A track record of technical leadership without people authority. You have aligned multiple teams behind architectural outcomes and developed senior engineers Experience owning a team roadmap: intake, prioritization, and delivery planning alongside the architecture work You build with AI agents as part of your daily work. You write specs agents can implement, run agents for real delivery, and know where agent output needs human judgment Proficiency in the stack we run: TypeScript and/or Python services, Postgres, and AWS managed primitives Comfort operating production critical-path systems, including on-call, in a regulated environment Clear, direct communication with engineers, leadership, clinicians, and compliance This role requires 4 days per week in our NYC office. Nice to Haves Real-time stream processing (Flink, Spark, KsqlDB, or similar) and graph databases (Memgraph, Neo4j, Amazon Neptune, Dgraph, or similar) Healthcare data standards (FHIR, HL7v2) and engineering in a HIPAA-regulated environment Time as a people manager for senior or staff level engineers A strangler-fig migration or large platform cutover you have led Prior work on a platform engineering team Fluency with domain-driven design or event storming Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $225,000 and $325,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: -openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent email addresses. Legitimate emails will never originate from or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Job Description Job Description K2 is building the largest and highest-power satellites ever flown, unlocking performance levels previously out of reach across every orbit. Backed by over $1 billion in total funding from leading investors including Altimeter Capital, ICONIQ, Kleiner Perkins, Lightspeed Venture Partners, Redpoint Ventures, and T. Rowe Price - and with over $1 billion in signed contracts across commercial and US government customers, we're mass-producing the highest-power satellite platforms ever built for missions from LEO to deep space. The rise of heavy-lift launch vehicles is shifting the industry from an era of mass constraint to one of mass abundance, and we believe this new era demands a fundamentally different class of spacecraft. Engineered to survive the harshest radiation environments and to fully capitalize on today's and tomorrow's massive rockets, K2 satellites deliver unmatched capability at constellation scale and across multiple orbits. With multiple launches in 2027 and plans to scale to 100 satellites a year, we're Building Bigger - helping develop the solar system and build toward a Kardashev Type II (K2) civilization. If you are a motivated individual who thrives in a fast-paced environment and you're excited about contributing to the success of a high-growth Series D-funded company, we'd love for you to apply. The Role You will play a pivotal role in driving the overall development and integration of our satellite bus for mission success. You will be primarily responsible for successful K2 missions, acting as a deputy program manager internally and with customers. You will work across engineering, production, and business development to deliver reliable flight systems on time. You will own bus-level design integration and champion technical readiness from concept through launch. In this role, you will collaborate with a highly skilled, cross-disciplinary team to develop innovative solutions for complex challenges, ensuring alignment with mission requirements and customer expectations. Our fast-paced, startup environment demands a proactive, adaptable leader who thrives in high-stakes scenarios, navigates ambiguity, and delivers results under aggressive timelines. If you are a self-starter with a passion for innovation in space systems, a drive to solve previously unsolved problems, and a commitment to delivering world class satellite solutions, we want you on our team. Responsibilities Program Leadership: Develop and manage engineering and program schedule, vehicle design, critical performance trades, resource allocation, and mission success Strategic Development: Define bus-level milestones, requirements, and long-term objectives in collaboration with stakeholders Program Execution: Drive engineering and flight readiness activities to meet mission and contract commitments Cross-Functional Integration: Work closely with engineering teams to assess vehicle readiness, manage technical changes, and mitigate risks Systems Development: Establish and improve engineering processes, reviews, and analysis frameworks to support K2 growth Design Reliability: Support internal design reviews and development ensuring adherence to requirements and high reliability Operate effectively in a rapidly evolving startup where agility, autonomy, and proactive problem-solving are essential Qualifications Bachelor's degree in electrical, aerospace, mechanical, computer, or other relevant engineering discipline 6+ years of experience in technical aerospace or manufacturing 3+ years of experience managing projects, technical trades, and/or technical teams Strong understanding of launch vehicles, spacecraft, or other aerospace systems Exceptional written and verbal communication skills Nice to Have Master's degree or PhD in an engineering or science discipline 10+ years of experience in technical aerospace or manufacturing 5+ years of experience managing projects or technical trades Active Top Secret or TS/SCI clearance Experience leading Spacecraft mission design, development, integration, test, and/or launch across multiple departments Proven ability to innovate in process improvement and system architectures Skilled in generating executive summaries to drive decision making through senior leadership discussions Familiarity with contracts and mission requirements evaluations Demonstrated track record of project ownership, responsibility for execution, and successful outcomes Ability to travel up to 25% of the time Compensation and Benefits Base salary range for this role is $175,000 - $200,000 + equity in the company Salary will be based on several factors including, but not limited to: knowledge and skills, education, and experience level Comprehensive benefits package including paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks If you don't meet 100% of the preferred skills and experience, we encourage you to still apply! Building a spacecraft unlike any other requires a team unlike any other and non-traditional career twists and turns are encouraged! If you need a reasonable accommodation as part of your application for employment or interviews with us, please let us know. Export Compliance As defined in the ITAR, "U.S. Persons" include U.S. citizens, lawful permanent residents (i.e., Green Card holders), and certain protected individuals (e.g., refugees/asylees, American Samoans). Please consult with a knowledgeable advisor if you are unsure whether you are a "U.S. Person." The person hired for this role will have access to information and items controlled by U.S. export control regulations, including the export control regulations outlined in the International Traffic in Arms Regulation (ITAR). The person hired for this role must therefore either be a "U.S. person" as defined by 22 C.F.R. 120.15 or otherwise eligible for a federally issued export control license. Equal Opportunity K2 Space is an Equal Opportunity Employer; employment with K2 Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
09/24/2026
Full time
Job Description Job Description K2 is building the largest and highest-power satellites ever flown, unlocking performance levels previously out of reach across every orbit. Backed by over $1 billion in total funding from leading investors including Altimeter Capital, ICONIQ, Kleiner Perkins, Lightspeed Venture Partners, Redpoint Ventures, and T. Rowe Price - and with over $1 billion in signed contracts across commercial and US government customers, we're mass-producing the highest-power satellite platforms ever built for missions from LEO to deep space. The rise of heavy-lift launch vehicles is shifting the industry from an era of mass constraint to one of mass abundance, and we believe this new era demands a fundamentally different class of spacecraft. Engineered to survive the harshest radiation environments and to fully capitalize on today's and tomorrow's massive rockets, K2 satellites deliver unmatched capability at constellation scale and across multiple orbits. With multiple launches in 2027 and plans to scale to 100 satellites a year, we're Building Bigger - helping develop the solar system and build toward a Kardashev Type II (K2) civilization. If you are a motivated individual who thrives in a fast-paced environment and you're excited about contributing to the success of a high-growth Series D-funded company, we'd love for you to apply. The Role You will play a pivotal role in driving the overall development and integration of our satellite bus for mission success. You will be primarily responsible for successful K2 missions, acting as a deputy program manager internally and with customers. You will work across engineering, production, and business development to deliver reliable flight systems on time. You will own bus-level design integration and champion technical readiness from concept through launch. In this role, you will collaborate with a highly skilled, cross-disciplinary team to develop innovative solutions for complex challenges, ensuring alignment with mission requirements and customer expectations. Our fast-paced, startup environment demands a proactive, adaptable leader who thrives in high-stakes scenarios, navigates ambiguity, and delivers results under aggressive timelines. If you are a self-starter with a passion for innovation in space systems, a drive to solve previously unsolved problems, and a commitment to delivering world class satellite solutions, we want you on our team. Responsibilities Program Leadership: Develop and manage engineering and program schedule, vehicle design, critical performance trades, resource allocation, and mission success Strategic Development: Define bus-level milestones, requirements, and long-term objectives in collaboration with stakeholders Program Execution: Drive engineering and flight readiness activities to meet mission and contract commitments Cross-Functional Integration: Work closely with engineering teams to assess vehicle readiness, manage technical changes, and mitigate risks Systems Development: Establish and improve engineering processes, reviews, and analysis frameworks to support K2 growth Design Reliability: Support internal design reviews and development ensuring adherence to requirements and high reliability Operate effectively in a rapidly evolving startup where agility, autonomy, and proactive problem-solving are essential Qualifications Bachelor's degree in electrical, aerospace, mechanical, computer, or other relevant engineering discipline 6+ years of experience in technical aerospace or manufacturing 3+ years of experience managing projects, technical trades, and/or technical teams Strong understanding of launch vehicles, spacecraft, or other aerospace systems Exceptional written and verbal communication skills Nice to Have Master's degree or PhD in an engineering or science discipline 10+ years of experience in technical aerospace or manufacturing 5+ years of experience managing projects or technical trades Active Top Secret or TS/SCI clearance Experience leading Spacecraft mission design, development, integration, test, and/or launch across multiple departments Proven ability to innovate in process improvement and system architectures Skilled in generating executive summaries to drive decision making through senior leadership discussions Familiarity with contracts and mission requirements evaluations Demonstrated track record of project ownership, responsibility for execution, and successful outcomes Ability to travel up to 25% of the time Compensation and Benefits Base salary range for this role is $175,000 - $200,000 + equity in the company Salary will be based on several factors including, but not limited to: knowledge and skills, education, and experience level Comprehensive benefits package including paid time off, medical/dental/vision coverage, life insurance, paid parental leave, and many other perks If you don't meet 100% of the preferred skills and experience, we encourage you to still apply! Building a spacecraft unlike any other requires a team unlike any other and non-traditional career twists and turns are encouraged! If you need a reasonable accommodation as part of your application for employment or interviews with us, please let us know. Export Compliance As defined in the ITAR, "U.S. Persons" include U.S. citizens, lawful permanent residents (i.e., Green Card holders), and certain protected individuals (e.g., refugees/asylees, American Samoans). Please consult with a knowledgeable advisor if you are unsure whether you are a "U.S. Person." The person hired for this role will have access to information and items controlled by U.S. export control regulations, including the export control regulations outlined in the International Traffic in Arms Regulation (ITAR). The person hired for this role must therefore either be a "U.S. person" as defined by 22 C.F.R. 120.15 or otherwise eligible for a federally issued export control license. Equal Opportunity K2 Space is an Equal Opportunity Employer; employment with K2 Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal Applied AI Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. ABOUT THE TEAM Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. THE OPPORTUNITY As a Principal Applied AI Engineer, you will serve as the technical linchpin for applied AI on the team, bringing deep hands-on expertise in designing and operating production LLM systems and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity AI systems - spanning code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability - set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. WHAT YOU'LL DO Develop Clean Software: Architect, build, and optimize high-performance production LLM systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase - and the AI systems built on it - cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier and AI-powered application layers - from feature scoping through implementation. Build prototypes to de-risk novel AI approaches and establish the standards others build on. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. REQUIRED QUALIFICATIONS Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Production LLM Systems: Deep hands-on experience designing and operating production LLM systems. AI Systems Expertise: Demonstrated expertise across code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Domain Expertise: Strong distributed-systems, API, security, and reliability foundations, with the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. PREFERRED QUALIFICATIONS Compilers & Program Analysis: Experience with compilers, program analysis, formal or executable specifications, or legacy modernization is strongly preferred. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $200,000-$350,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice
09/24/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal Applied AI Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. ABOUT THE TEAM Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. THE OPPORTUNITY As a Principal Applied AI Engineer, you will serve as the technical linchpin for applied AI on the team, bringing deep hands-on expertise in designing and operating production LLM systems and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity AI systems - spanning code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability - set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. WHAT YOU'LL DO Develop Clean Software: Architect, build, and optimize high-performance production LLM systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase - and the AI systems built on it - cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier and AI-powered application layers - from feature scoping through implementation. Build prototypes to de-risk novel AI approaches and establish the standards others build on. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. REQUIRED QUALIFICATIONS Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Production LLM Systems: Deep hands-on experience designing and operating production LLM systems. AI Systems Expertise: Demonstrated expertise across code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Domain Expertise: Strong distributed-systems, API, security, and reliability foundations, with the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. PREFERRED QUALIFICATIONS Compilers & Program Analysis: Experience with compilers, program analysis, formal or executable specifications, or legacy modernization is strongly preferred. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $200,000-$350,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice
Job Description Job Description H2O.ai is on a mission to democratize AI for Good. As the world's leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built Agents, SLMs, and solutions on their private data. With a focus on secure, compliant, and infrastructure-flexible Sovereign AI deployments, H2O.ai delivers solutions that align with the highest standards of data privacy and control. Its open-source technology is trusted by over 20,000 organizations worldwide, including more than half of the Fortune 500. H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Wells Fargo, Bank of America, Workday, Progressive Insurance, and NIH. For more information, visit . About This Opportunity We are looking for a Principal AI Engineer who builds things that matter. You will design and ship end-to-end AI solutions for some of APAC's most complex enterprise problems - spanning agentic AI systems, LLM applications, and production ML pipelines. This is a hands-on engineering role embedded within a customer-facing field team, meaning your work will be seen, used, and evaluated by real enterprises from day one. You will work alongside Kaggle Grandmasters, ML engineers, and domain experts to deliver AI that goes beyond demos - into production, into workflows, and into measurable business outcomes. This position is based in San Francisco, Bay Area. What You Will Do Customer Engagement Leadership Lead end-to-end technical engagement with enterprise customers, acting as the senior point of accountability for delivery quality, stakeholder relationships, and outcomes. Manage multiple concurrent engagement streams simultaneously - coordinating workplans, resourcing, and milestones across cross-functional teams. Serve as the primary technical escalation point for customer issues, proactively identifying risks and driving resolution across engineering, product, and leadership. Build and maintain trusted relationships with customer data science teams, engineering leads, and executive stakeholders - translating business needs into technical direction and back again. Lead pre-sales and proof-of-concept engagements, setting the technical strategy and ensuring the team delivers demonstrations that build genuine enterprise trust. Represent H2O.ai externally at customer workshops, executive briefings, and technical deep-dives as a credible senior voice. Agentic AI & LLM Engineering Design and build agentic AI systems and multi-agent frameworks that automate complex, multi-step enterprise workflows. Develop and deploy LLM-powered applications using RAG, fine-tuning, prompt engineering, function calling, and tool use. Implement guardrails, evaluation frameworks, and responsible AI controls to ensure production-grade reliability and safety. Stay current with the rapidly evolving agentic AI landscape - MCP, LLM orchestration frameworks, reasoning models - and bring the best into customer engagements. End-to-End AI Application Development Own the full development lifecycle across multiple streams: from problem framing and data exploration through model development, API integration, and production deployment. Build scalable backend services and APIs that expose AI capabilities to enterprise applications and workflows. Integrate AI models into customer environments - cloud, on-prem, and hybrid - ensuring performance, stability, and maintainability at scale. Develop ML pipelines and LLMOps infrastructure that support continuous model improvement and monitoring in production. Team Collaboration & Delivery Excellence Coordinate delivery across engineers, program managers, and solution architects - ensuring workstreams are aligned, unblocked, and progressing to plan. Set the technical bar for the engagements you lead, reviewing outputs, shaping architecture decisions, and ensuring engineering quality across the team. Mentor and guide junior ML engineers and solution engineers within engagements, building team capability alongside delivery. Collaborate closely with H2O.ai product and engineering teams to surface customer feedback, shape roadmap input, and resolve platform-level issues. What We Are Looking For Experience & Background 8+ years of hands-on AI/ML engineering experience, including end-to-end model development and production deployment. Demonstrable experience leading technical delivery across complex, multi-stakeholder enterprise engagements - not just executing within them. Demonstrable experience building LLM-powered applications - RAG pipelines, agentic workflows, fine-tuned models, or similar. Strong Python engineering skills; experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and LLM tooling (LangChain, LlamaIndex, or equivalent). Experience deploying AI services in cloud or enterprise environments (AWS, Azure, GCP, on-prem Kubernetes). Skills & Capabilities Proven ability to manage multiple concurrent workstreams and coordinate cross-functional teams toward shared delivery milestones. Deep understanding of modern GenAI concepts: prompt engineering, RAG, fine-tuning, RLHF, model evaluation, guardrails, and LLMOps. Solid grounding in classical ML - able to select the right tool for the problem, not just default to the latest LLM. Backend development skills: REST APIs, containerisation (Docker/Kubernetes), and CI/CD pipelines for AI applications. Strong executive communication - able to run a board-level briefing one hour and a technical design review the next, credibly. Comfortable with ambiguity and able to set direction for a team when requirements are incomplete or evolving. How to Stand Out From the Crowd Kaggle or competitive ML experience. Familiarity with H2O.ai products, Wave, or H2O Document AI. Experience in financial services, healthcare, or other regulated industry AI deployments. Exposure to tabular foundation models, AutoML, or enterprise ML platforms. Prior experience in a customer-facing or field engineering role. Why H2O.ai? Market leader in total rewards Remote-friendly culture Flexible working environment Be part of a world-class team Career growth The base salary for this role ranges from $175,000 to $200,000. Compensation is determined based on several factors, including skills, experience, job scope, location, and relevant market compensation data. H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis. H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We've made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence. H2O.ai employs the world's top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company's purpose. Please visit to learn more.
09/24/2026
Full time
Job Description Job Description H2O.ai is on a mission to democratize AI for Good. As the world's leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built Agents, SLMs, and solutions on their private data. With a focus on secure, compliant, and infrastructure-flexible Sovereign AI deployments, H2O.ai delivers solutions that align with the highest standards of data privacy and control. Its open-source technology is trusted by over 20,000 organizations worldwide, including more than half of the Fortune 500. H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Wells Fargo, Bank of America, Workday, Progressive Insurance, and NIH. For more information, visit . About This Opportunity We are looking for a Principal AI Engineer who builds things that matter. You will design and ship end-to-end AI solutions for some of APAC's most complex enterprise problems - spanning agentic AI systems, LLM applications, and production ML pipelines. This is a hands-on engineering role embedded within a customer-facing field team, meaning your work will be seen, used, and evaluated by real enterprises from day one. You will work alongside Kaggle Grandmasters, ML engineers, and domain experts to deliver AI that goes beyond demos - into production, into workflows, and into measurable business outcomes. This position is based in San Francisco, Bay Area. What You Will Do Customer Engagement Leadership Lead end-to-end technical engagement with enterprise customers, acting as the senior point of accountability for delivery quality, stakeholder relationships, and outcomes. Manage multiple concurrent engagement streams simultaneously - coordinating workplans, resourcing, and milestones across cross-functional teams. Serve as the primary technical escalation point for customer issues, proactively identifying risks and driving resolution across engineering, product, and leadership. Build and maintain trusted relationships with customer data science teams, engineering leads, and executive stakeholders - translating business needs into technical direction and back again. Lead pre-sales and proof-of-concept engagements, setting the technical strategy and ensuring the team delivers demonstrations that build genuine enterprise trust. Represent H2O.ai externally at customer workshops, executive briefings, and technical deep-dives as a credible senior voice. Agentic AI & LLM Engineering Design and build agentic AI systems and multi-agent frameworks that automate complex, multi-step enterprise workflows. Develop and deploy LLM-powered applications using RAG, fine-tuning, prompt engineering, function calling, and tool use. Implement guardrails, evaluation frameworks, and responsible AI controls to ensure production-grade reliability and safety. Stay current with the rapidly evolving agentic AI landscape - MCP, LLM orchestration frameworks, reasoning models - and bring the best into customer engagements. End-to-End AI Application Development Own the full development lifecycle across multiple streams: from problem framing and data exploration through model development, API integration, and production deployment. Build scalable backend services and APIs that expose AI capabilities to enterprise applications and workflows. Integrate AI models into customer environments - cloud, on-prem, and hybrid - ensuring performance, stability, and maintainability at scale. Develop ML pipelines and LLMOps infrastructure that support continuous model improvement and monitoring in production. Team Collaboration & Delivery Excellence Coordinate delivery across engineers, program managers, and solution architects - ensuring workstreams are aligned, unblocked, and progressing to plan. Set the technical bar for the engagements you lead, reviewing outputs, shaping architecture decisions, and ensuring engineering quality across the team. Mentor and guide junior ML engineers and solution engineers within engagements, building team capability alongside delivery. Collaborate closely with H2O.ai product and engineering teams to surface customer feedback, shape roadmap input, and resolve platform-level issues. What We Are Looking For Experience & Background 8+ years of hands-on AI/ML engineering experience, including end-to-end model development and production deployment. Demonstrable experience leading technical delivery across complex, multi-stakeholder enterprise engagements - not just executing within them. Demonstrable experience building LLM-powered applications - RAG pipelines, agentic workflows, fine-tuned models, or similar. Strong Python engineering skills; experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and LLM tooling (LangChain, LlamaIndex, or equivalent). Experience deploying AI services in cloud or enterprise environments (AWS, Azure, GCP, on-prem Kubernetes). Skills & Capabilities Proven ability to manage multiple concurrent workstreams and coordinate cross-functional teams toward shared delivery milestones. Deep understanding of modern GenAI concepts: prompt engineering, RAG, fine-tuning, RLHF, model evaluation, guardrails, and LLMOps. Solid grounding in classical ML - able to select the right tool for the problem, not just default to the latest LLM. Backend development skills: REST APIs, containerisation (Docker/Kubernetes), and CI/CD pipelines for AI applications. Strong executive communication - able to run a board-level briefing one hour and a technical design review the next, credibly. Comfortable with ambiguity and able to set direction for a team when requirements are incomplete or evolving. How to Stand Out From the Crowd Kaggle or competitive ML experience. Familiarity with H2O.ai products, Wave, or H2O Document AI. Experience in financial services, healthcare, or other regulated industry AI deployments. Exposure to tabular foundation models, AutoML, or enterprise ML platforms. Prior experience in a customer-facing or field engineering role. Why H2O.ai? Market leader in total rewards Remote-friendly culture Flexible working environment Be part of a world-class team Career growth The base salary for this role ranges from $175,000 to $200,000. Compensation is determined based on several factors, including skills, experience, job scope, location, and relevant market compensation data. H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis. H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We've made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence. H2O.ai employs the world's top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company's purpose. Please visit to learn more.
Job Description Job Description Hansen Gress is a fast-growing, Alaska-based Managed Services Provider with deep roots in Juneau and active expansion into Anchorage. We're 30 people today, scaling quickly, and investing in the people and systems needed to serve our clients with consistency and excellence. We run lean, trust our team, and believe in leadership that works alongside people-not above them. We're relationship-first, execution-focused, and allergic to bureaucracy. If you want to own your work, improve how things get done, and grow into something bigger, this is the right place. The Role The MSP Technical Lead (L3) is our highest individual-contributor technical role and one of the most important seats in the company. You will operate across our three core technical functions-Help Desk, Projects, and Centralized Services-but will typically be hired into one or two concentrated areas. In this role, you'll be the person we trust with our hardest problems, most complex client environments, and most critical escalations. You're the person who holds the line when things get hard and makes things better when they're not. This isn't just a "senior tech" role. You're expected to identify patterns across clients, build and improve processes, reduce key-person risk through documentation and training, and proactively raise the technical bar across the team. You bring structure and repeatability to everything you touch. Successful and consistent performance at this level will position you for future leadership and specialization opportunities, including roles like Onboarding Manager, Help Desk Manager, Centralized Services Manager, and others as the company grows. What You'll Do Technical Execution Take ownership of complex, high-priority escalations from L1 and L2 technicians across Help Desk, Project, and Centralized Services functions. Resolve advanced issues involving Windows Server environments, Microsoft 365, Active Directory, Group Policy, DNS, and enterprise security configurations. Configure, maintain, and support virtualization platforms including Hyper-V-VM builds, migrations, and ongoing maintenance. Administer and troubleshoot Azure Virtual Desktop (AVD) environments and related Microsoft cloud technologies. Configure and troubleshoot firewalls, switches, VLANs, VPN connectivity, and LAN/WAN infrastructure across platforms including SonicWall and Ubiquiti. Utilize PowerShell and CMD scripting for automation, troubleshooting, and system administration tasks. Leverage AI tools actively and fluently to force-multiply your output-whether that's accelerating documentation, automating repetitive work, diagnosing complex issues faster, or building better client-facing materials. At L3, AI proficiency is a professional expectation, not a nice-to-have. Anticipate technical risks before they become client problems-evaluate business impact, flag issues proactively, and maintain clear records of outcomes and contributions. Process, Documentation & Knowledge Create and improve processes-not just follow them. At L3, you're expected to lead documentation standards and build repeatable systems that reduce key-man risk. Actively train and teach teammates. You're responsible for helping others grow, not just solving problems yourself. Build playbooks, standardize delivery, and identify opportunities for automation that improve consistency and scale across the team. Document client environments, recurring issues, and resolutions so that institutional knowledge lives in the system, not just in your head. Communication & Client Experience Communicate clearly and proactively with clients and internal staff-especially in high-pressure situations where confidence and clarity matter most. Set and manage client expectations accurately, keeping relevant stakeholders informed on timelines, risks, and progress. Communicate trends, risks, and service improvements upward to leadership with context and clarity. Understand your clients' businesses, not just their technology. L3 technicians are expected to know how a client operates, what matters to their leadership, and how a technical issue or recommendation translates into real business impact. Represent Hansen Gress professionally in every client interaction-this role carries real weight in how clients experience us. Ownership & Accountability Own your outcomes-not just your tasks. You're accountable for the quality, completeness, and follow-through on everything you touch. Prioritize effectively across competing demands. Help Desk volume, project timelines, and centralized service delivery all require judgment about what matters most. Proactively identify what's not working-across your own work, team processes, and client environments-and do something about it. Mentor junior technicians and invest in their development as a direct expression of your own leadership potential. Who You Are You have substantial IT support experience-typically 5-10+ years-with meaningful time in an MSP or IT services environment. We care more about the depth of what you've built and solved than the number of years on your resume. You've earned the L3 designation through demonstrated capability-not just tenure. You operate at this level consistently, not occasionally. You identify patterns across tickets and client environments and use them to prevent problems, not just react to them. You're a strong communicator in both directions-clear with clients, and clear with leadership. You don't let things fall through the cracks silently. You take documentation seriously. You understand that knowledge trapped in one person's head is a liability, and you build systems that outlast any individual. You mentor others naturally. Sharing what you know isn't a burden-it's part of how you define doing a good job. You're organized, detail-oriented, and process-driven-but you can also move fast when the situation calls for it. You're adaptable. In an MSP environment, no two days are the same, and you're energized rather than frustrated by that reality. You are a recognized subject matter expert across the full Hansen Gress technology stack-not a generalist who knows a little about everything, but someone the team and our clients can point to and say "ask them." You hold deep, current, hands-on expertise across the platforms and disciplines we deliver. You are technically reliable-the kind of person who doesn't speculate out loud, doesn't guess under pressure, and doesn't put wrong information into the world. At L3, the team and our clients defer to you. That trust is earned and protected by a consistent commitment to getting it right. Living in Alaska is either a passion of yours or a dream you want to fulfill. We are looking for someone who is "all in" on Alaska and fits our team and culture. Technical Qualifications Deep, hands-on expertise in Microsoft 365/O365 administration-including Exchange Online, Teams, SharePoint, Intune, Entra ID (Azure AD), licensing management, and tenant-level configuration and troubleshooting. Hands-on experience managing Hyper-V environments, including VM builds, migrations, and maintenance. Strong understanding of LAN/WAN networking with experience configuring and troubleshooting VLANs, managed switches, and connectivity issues across platforms such as Ubiquiti and SonicWall. Advanced experience configuring and troubleshooting firewalls, including routing, VPN, access policies, and network segmentation. Experience administering Azure Virtual Desktop (AVD) and Microsoft 365 cloud technologies. Basic to intermediate scripting and automation experience using PowerShell and CMD. What You'll Need Ability to pass a basic background check for airport security badging Valid driver's license (or willingness to get one) and the ability to drive. Driver policies apply. Where You'll Work Must be based in Juneau or Anchorage, Alaska This role requires regular face-to-face collaboration in Juneau, Anchorage, and other Alaska communities. This is NOT a fully remote position What's In It For You Full-time role Salary: $100,000-$125,000 a year, depending on experience Health insurance (with vision coverage) Retirement plans Work in Juneau or Anchorage with relocation assistance Why You'll Want to Work with Us Employee satisfaction and growth are important to us! We are committed to helping employees dedicate part of their paid time to personal growth through courses and certifications relevant to their specific interests, research and development, and team-building opportunities. See what else our current employees have to say. Hansen Gress is committed to equal treatment and opportunities for all employees and job applicants. We are dedicated to building an inclusive and diverse company and have no tolerance for discrimination or harassment. We strive to provide meaningful opportunities for all, particularly those who have been traditionally marginalized in tech fields.
09/24/2026
Full time
Job Description Job Description Hansen Gress is a fast-growing, Alaska-based Managed Services Provider with deep roots in Juneau and active expansion into Anchorage. We're 30 people today, scaling quickly, and investing in the people and systems needed to serve our clients with consistency and excellence. We run lean, trust our team, and believe in leadership that works alongside people-not above them. We're relationship-first, execution-focused, and allergic to bureaucracy. If you want to own your work, improve how things get done, and grow into something bigger, this is the right place. The Role The MSP Technical Lead (L3) is our highest individual-contributor technical role and one of the most important seats in the company. You will operate across our three core technical functions-Help Desk, Projects, and Centralized Services-but will typically be hired into one or two concentrated areas. In this role, you'll be the person we trust with our hardest problems, most complex client environments, and most critical escalations. You're the person who holds the line when things get hard and makes things better when they're not. This isn't just a "senior tech" role. You're expected to identify patterns across clients, build and improve processes, reduce key-person risk through documentation and training, and proactively raise the technical bar across the team. You bring structure and repeatability to everything you touch. Successful and consistent performance at this level will position you for future leadership and specialization opportunities, including roles like Onboarding Manager, Help Desk Manager, Centralized Services Manager, and others as the company grows. What You'll Do Technical Execution Take ownership of complex, high-priority escalations from L1 and L2 technicians across Help Desk, Project, and Centralized Services functions. Resolve advanced issues involving Windows Server environments, Microsoft 365, Active Directory, Group Policy, DNS, and enterprise security configurations. Configure, maintain, and support virtualization platforms including Hyper-V-VM builds, migrations, and ongoing maintenance. Administer and troubleshoot Azure Virtual Desktop (AVD) environments and related Microsoft cloud technologies. Configure and troubleshoot firewalls, switches, VLANs, VPN connectivity, and LAN/WAN infrastructure across platforms including SonicWall and Ubiquiti. Utilize PowerShell and CMD scripting for automation, troubleshooting, and system administration tasks. Leverage AI tools actively and fluently to force-multiply your output-whether that's accelerating documentation, automating repetitive work, diagnosing complex issues faster, or building better client-facing materials. At L3, AI proficiency is a professional expectation, not a nice-to-have. Anticipate technical risks before they become client problems-evaluate business impact, flag issues proactively, and maintain clear records of outcomes and contributions. Process, Documentation & Knowledge Create and improve processes-not just follow them. At L3, you're expected to lead documentation standards and build repeatable systems that reduce key-man risk. Actively train and teach teammates. You're responsible for helping others grow, not just solving problems yourself. Build playbooks, standardize delivery, and identify opportunities for automation that improve consistency and scale across the team. Document client environments, recurring issues, and resolutions so that institutional knowledge lives in the system, not just in your head. Communication & Client Experience Communicate clearly and proactively with clients and internal staff-especially in high-pressure situations where confidence and clarity matter most. Set and manage client expectations accurately, keeping relevant stakeholders informed on timelines, risks, and progress. Communicate trends, risks, and service improvements upward to leadership with context and clarity. Understand your clients' businesses, not just their technology. L3 technicians are expected to know how a client operates, what matters to their leadership, and how a technical issue or recommendation translates into real business impact. Represent Hansen Gress professionally in every client interaction-this role carries real weight in how clients experience us. Ownership & Accountability Own your outcomes-not just your tasks. You're accountable for the quality, completeness, and follow-through on everything you touch. Prioritize effectively across competing demands. Help Desk volume, project timelines, and centralized service delivery all require judgment about what matters most. Proactively identify what's not working-across your own work, team processes, and client environments-and do something about it. Mentor junior technicians and invest in their development as a direct expression of your own leadership potential. Who You Are You have substantial IT support experience-typically 5-10+ years-with meaningful time in an MSP or IT services environment. We care more about the depth of what you've built and solved than the number of years on your resume. You've earned the L3 designation through demonstrated capability-not just tenure. You operate at this level consistently, not occasionally. You identify patterns across tickets and client environments and use them to prevent problems, not just react to them. You're a strong communicator in both directions-clear with clients, and clear with leadership. You don't let things fall through the cracks silently. You take documentation seriously. You understand that knowledge trapped in one person's head is a liability, and you build systems that outlast any individual. You mentor others naturally. Sharing what you know isn't a burden-it's part of how you define doing a good job. You're organized, detail-oriented, and process-driven-but you can also move fast when the situation calls for it. You're adaptable. In an MSP environment, no two days are the same, and you're energized rather than frustrated by that reality. You are a recognized subject matter expert across the full Hansen Gress technology stack-not a generalist who knows a little about everything, but someone the team and our clients can point to and say "ask them." You hold deep, current, hands-on expertise across the platforms and disciplines we deliver. You are technically reliable-the kind of person who doesn't speculate out loud, doesn't guess under pressure, and doesn't put wrong information into the world. At L3, the team and our clients defer to you. That trust is earned and protected by a consistent commitment to getting it right. Living in Alaska is either a passion of yours or a dream you want to fulfill. We are looking for someone who is "all in" on Alaska and fits our team and culture. Technical Qualifications Deep, hands-on expertise in Microsoft 365/O365 administration-including Exchange Online, Teams, SharePoint, Intune, Entra ID (Azure AD), licensing management, and tenant-level configuration and troubleshooting. Hands-on experience managing Hyper-V environments, including VM builds, migrations, and maintenance. Strong understanding of LAN/WAN networking with experience configuring and troubleshooting VLANs, managed switches, and connectivity issues across platforms such as Ubiquiti and SonicWall. Advanced experience configuring and troubleshooting firewalls, including routing, VPN, access policies, and network segmentation. Experience administering Azure Virtual Desktop (AVD) and Microsoft 365 cloud technologies. Basic to intermediate scripting and automation experience using PowerShell and CMD. What You'll Need Ability to pass a basic background check for airport security badging Valid driver's license (or willingness to get one) and the ability to drive. Driver policies apply. Where You'll Work Must be based in Juneau or Anchorage, Alaska This role requires regular face-to-face collaboration in Juneau, Anchorage, and other Alaska communities. This is NOT a fully remote position What's In It For You Full-time role Salary: $100,000-$125,000 a year, depending on experience Health insurance (with vision coverage) Retirement plans Work in Juneau or Anchorage with relocation assistance Why You'll Want to Work with Us Employee satisfaction and growth are important to us! We are committed to helping employees dedicate part of their paid time to personal growth through courses and certifications relevant to their specific interests, research and development, and team-building opportunities. See what else our current employees have to say. Hansen Gress is committed to equal treatment and opportunities for all employees and job applicants. We are dedicated to building an inclusive and diverse company and have no tolerance for discrimination or harassment. We strive to provide meaningful opportunities for all, particularly those who have been traditionally marginalized in tech fields.
Job Description Job Description Overview Hanson, an integrated marketing agency focused on technology-enabled solutions, is seeking a Development Manager to provide technical leadership for complex website and digital projects while helping lead and grow a team of developers. This is a hands-on leadership role, but not primarily a coding role. The Development Manager serves as the technical/build lead on assigned projects, helping teams define the right technical approach, break complex work into actionable plans, establish clear expectations and deliver high-quality work within project commitments. This person will work closely with project managers to drive development progress, identify and resolve technical challenges, and help the team stay accountable to process, timelines and budgets. The Development Manager will also play an important client-facing role, contributing to discovery, solution architecture, estimation and statements of work, serving as a trusted technical advisor throughout project delivery. They will directly manage a small team of developers while providing technical guidance and leadership to additional internal and contract developers based on project needs. The ideal candidate combines strong .NET and web-development expertise with the communication, judgment and leadership skills to make the developers around them more effective. This position reports to our Managing Director of Development. Responsibilities & Expectations Technical & Build Leadership Serve as technical/build lead for complex website and digital projects, taking responsibility for the overall technical approach and development execution. Lead technical planning by breaking down complex work, defining requirements and dependencies, estimating effort, assigning work and establishing clear definitions of done. Direct and support developers throughout delivery, ensuring they understand priorities, expectations and project commitments. Monitor development progress and proactively identify risks, blockers and gaps before they affect project timelines or budgets. Troubleshoot alongside developers when needed, helping teams work through technical challenges and make sound decisions without becoming a bottleneck. Establish appropriate technical quality controls, including code review, testing and release-readiness practices, either directly or by ensuring the right team members are accountable for them. Make architecture and implementation decisions for assigned projects, collaborating with senior technical leaders when appropriate. Maintain enough hands-on technical depth to review solutions, evaluate code and step into development work when necessary, while focusing primarily on making the broader team more effective. Project Delivery & Collaboration Partner closely with Project Managers to deliver development work on time, on budget and within scope. Provide the technical leadership and authority necessary to establish clear expectations with developers and hold them accountable to project commitments. Work with Project Managers to surface risks early, evaluate options and develop practical mitigation strategies. Help determine how development work should be structured, sequenced and staffed based on project needs, team capacity and individual capabilities. Coordinate effectively with project management, design, strategy, account management and other disciplines to ensure technical execution supports the broader project and client objectives. Direct the work of contractors and external development partners when appropriate, setting expectations and ensuring their work meets Hanson standards. Client, Discovery & Pre-Sales Leadership Serve as a senior technical presence with clients, communicating complex technology considerations clearly to both technical and non-technical audiences. Lead or participate in technical discovery, helping teams understand client needs, existing technology environments, constraints and opportunities. Develop and recommend technical approaches and architectures that balance client objectives, user needs, project scope, budget and long-term maintainability. Partner with Account Management, Project Management and agency leadership to scope and estimate development work and contribute technical requirements, assumptions and dependencies to statements of work. Participate in business development conversations and presentations when senior technical expertise is needed. Build credibility and trusted relationships with client technology stakeholders and confidently guide conversations around technical decisions and tradeoffs. Team Leadership & People Management Directly manage a small team of developers, with responsibility for regular 1:1s, coaching, feedback and professional development. Lead quarterly and annual performance-management activities for direct reports and help identify meaningful opportunities for growth. Set clear expectations and goals for direct reports and actively address performance issues and development needs in real time. Participate in recruiting, interviewing, hiring and onboarding development team members. Help foster a development culture built around collaboration, accountability, continuous learning and proactive communication. Partner with development leadership to establish and evolve technical standards, processes and best practices that improve quality, consistency and efficiency. Proactively evaluate and adopt AI tools and workflows that improve development efficiency, quality and team effectiveness. Experience & Qualifications Demonstrated experience providing technical leadership for web development teams, including planning work, directing developers and driving technical delivery. Strong professional experience with .NET technologies and modern web application development. Experience architecting, building and supporting complex websites and web applications. Experience with enterprise content management systems; experience with platforms such as Optimizely and Sitefinity is a strong plus. Broad understanding of modern front-end, back-end, API, integration, data and hosting considerations, with particular strength in back-end/.NET development. Demonstrated people-management or team-leadership experience, including coaching, feedback, accountability and professional development. Ability to lead multiple projects and priorities simultaneously while maintaining visibility into progress, risks and team needs. Agency, consulting or professional-services experience is strongly preferred; candidates from development firms or enterprise organizations with comparable client, delivery and leadership experience will also be considered. Experience directing contractors, external development partners or distributed development teams is a plus. Willingness to travel for client meetings, team collaboration and other business needs as required. We value demonstrated technical leadership, judgment and the ability to make teams successful over a specific number of years of experience or particular degree. What We Offer Hybrid work environment, with a preference for candidates within commuting distance of Toledo, OH Competitive salary Medical, dental and vision coverage Group life insurance Short-term and long-term disability insurance 401(k) + Employer Match Paid holidays, including paid time off between Christmas Eve and New Year's Day Paid birthday day off Flexible spending account (FSA) and Health Reimbursement Arrangement (HRA) Hanson is an equal opportunity employer. We hire qualified professionals without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender, gender identity, age or any other status protected by applicable law. Company Description Hanson is a digital agency that partners with client organizations to design, build and optimize digital experiences that drive measurable business results. Company Description Hanson is a digital agency that partners with client organizations to design, build and optimize digital experiences that drive measurable business results.
09/24/2026
Full time
Job Description Job Description Overview Hanson, an integrated marketing agency focused on technology-enabled solutions, is seeking a Development Manager to provide technical leadership for complex website and digital projects while helping lead and grow a team of developers. This is a hands-on leadership role, but not primarily a coding role. The Development Manager serves as the technical/build lead on assigned projects, helping teams define the right technical approach, break complex work into actionable plans, establish clear expectations and deliver high-quality work within project commitments. This person will work closely with project managers to drive development progress, identify and resolve technical challenges, and help the team stay accountable to process, timelines and budgets. The Development Manager will also play an important client-facing role, contributing to discovery, solution architecture, estimation and statements of work, serving as a trusted technical advisor throughout project delivery. They will directly manage a small team of developers while providing technical guidance and leadership to additional internal and contract developers based on project needs. The ideal candidate combines strong .NET and web-development expertise with the communication, judgment and leadership skills to make the developers around them more effective. This position reports to our Managing Director of Development. Responsibilities & Expectations Technical & Build Leadership Serve as technical/build lead for complex website and digital projects, taking responsibility for the overall technical approach and development execution. Lead technical planning by breaking down complex work, defining requirements and dependencies, estimating effort, assigning work and establishing clear definitions of done. Direct and support developers throughout delivery, ensuring they understand priorities, expectations and project commitments. Monitor development progress and proactively identify risks, blockers and gaps before they affect project timelines or budgets. Troubleshoot alongside developers when needed, helping teams work through technical challenges and make sound decisions without becoming a bottleneck. Establish appropriate technical quality controls, including code review, testing and release-readiness practices, either directly or by ensuring the right team members are accountable for them. Make architecture and implementation decisions for assigned projects, collaborating with senior technical leaders when appropriate. Maintain enough hands-on technical depth to review solutions, evaluate code and step into development work when necessary, while focusing primarily on making the broader team more effective. Project Delivery & Collaboration Partner closely with Project Managers to deliver development work on time, on budget and within scope. Provide the technical leadership and authority necessary to establish clear expectations with developers and hold them accountable to project commitments. Work with Project Managers to surface risks early, evaluate options and develop practical mitigation strategies. Help determine how development work should be structured, sequenced and staffed based on project needs, team capacity and individual capabilities. Coordinate effectively with project management, design, strategy, account management and other disciplines to ensure technical execution supports the broader project and client objectives. Direct the work of contractors and external development partners when appropriate, setting expectations and ensuring their work meets Hanson standards. Client, Discovery & Pre-Sales Leadership Serve as a senior technical presence with clients, communicating complex technology considerations clearly to both technical and non-technical audiences. Lead or participate in technical discovery, helping teams understand client needs, existing technology environments, constraints and opportunities. Develop and recommend technical approaches and architectures that balance client objectives, user needs, project scope, budget and long-term maintainability. Partner with Account Management, Project Management and agency leadership to scope and estimate development work and contribute technical requirements, assumptions and dependencies to statements of work. Participate in business development conversations and presentations when senior technical expertise is needed. Build credibility and trusted relationships with client technology stakeholders and confidently guide conversations around technical decisions and tradeoffs. Team Leadership & People Management Directly manage a small team of developers, with responsibility for regular 1:1s, coaching, feedback and professional development. Lead quarterly and annual performance-management activities for direct reports and help identify meaningful opportunities for growth. Set clear expectations and goals for direct reports and actively address performance issues and development needs in real time. Participate in recruiting, interviewing, hiring and onboarding development team members. Help foster a development culture built around collaboration, accountability, continuous learning and proactive communication. Partner with development leadership to establish and evolve technical standards, processes and best practices that improve quality, consistency and efficiency. Proactively evaluate and adopt AI tools and workflows that improve development efficiency, quality and team effectiveness. Experience & Qualifications Demonstrated experience providing technical leadership for web development teams, including planning work, directing developers and driving technical delivery. Strong professional experience with .NET technologies and modern web application development. Experience architecting, building and supporting complex websites and web applications. Experience with enterprise content management systems; experience with platforms such as Optimizely and Sitefinity is a strong plus. Broad understanding of modern front-end, back-end, API, integration, data and hosting considerations, with particular strength in back-end/.NET development. Demonstrated people-management or team-leadership experience, including coaching, feedback, accountability and professional development. Ability to lead multiple projects and priorities simultaneously while maintaining visibility into progress, risks and team needs. Agency, consulting or professional-services experience is strongly preferred; candidates from development firms or enterprise organizations with comparable client, delivery and leadership experience will also be considered. Experience directing contractors, external development partners or distributed development teams is a plus. Willingness to travel for client meetings, team collaboration and other business needs as required. We value demonstrated technical leadership, judgment and the ability to make teams successful over a specific number of years of experience or particular degree. What We Offer Hybrid work environment, with a preference for candidates within commuting distance of Toledo, OH Competitive salary Medical, dental and vision coverage Group life insurance Short-term and long-term disability insurance 401(k) + Employer Match Paid holidays, including paid time off between Christmas Eve and New Year's Day Paid birthday day off Flexible spending account (FSA) and Health Reimbursement Arrangement (HRA) Hanson is an equal opportunity employer. We hire qualified professionals without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender, gender identity, age or any other status protected by applicable law. Company Description Hanson is a digital agency that partners with client organizations to design, build and optimize digital experiences that drive measurable business results. Company Description Hanson is a digital agency that partners with client organizations to design, build and optimize digital experiences that drive measurable business results.
Job DescriptionJob DescriptionJob Title: Artificial Intelligence Senior Associate Location: Dearborn, MI (local preferred) Duration: 12 Months (with potential for extension) Interview: Interview onsite in South Lyon/Novi, MI Candidate must be USC or GC. Do not apply for C2C. It will be a hybrid position. REVIEW JD MAKE SURE REQUIRED SKILLS (highlighted red) ARE ON THE RESUME. Will be onsite 4 days a week. Position Description: Employees in this job function are responsible for developing intelligent programs, cognitive applications and algorithms for data analysis and automation, leveraging various AI techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming Key Responsibilities: Understand business requirements and develop AI algorithms, models and programs to solve complex problems, generate recommendations, extract patterns, make predictions, interpret sensor data (images, sound), orchestrate automation and enable self-service capabilities Perform large-scale experimentation and develop data driven applications that translate data into actionable intelligence Drive innovative applications of Artificial Intelligence tools and techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming Research and optimize AI technologies to enhance efficiency and accuracy of data analysis and create more efficient automation Skills Required: Google Cloud Platform Experience Required: Bachelor's or Master's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience). 3+ years building production software systems, including 1-2+ years on ML/AI or LLM-based applications. Proven experience designing and deploying multi-agent or multi-service architectures in production - not just notebooks or demos. As one 2026 hiring analysis puts it, the job is closer to distributed systems engineering with a probabilistic component than it is to ML research or prompt tweaking . Strong Python proficiency, including async/concurrent programming, and experience with backend frameworks (FastAPI, Flask). Hands-on experience with agent orchestration frameworks - LangGraph, CrewAI, LlamaIndex, or equivalent - for building stateful, multi-step, tool-using agent workflows. Practical experience building RAG pipelines: vector databases (pgvector, Pinecone, Weaviate, or Qdrant), embeddings, chunking strategies, and retrieval evaluation. Cloud deployment experience, ideally Google Cloud Platform (BigQuery, Cloud Run/GKE, Vertex AI, Pub/Sub) or equivalent AWS/Azure services. Strong SQL skills and experience with cloud data warehouses. Containerization and CI/CD experience (Docker, Kubernetes, GitHub Actions/Cloud Build). Experience building evaluation and observability pipelines for LLM/agent systems - offline eval sets, LLM-as-judge scoring, and tracing tools (LangSmith, Langfuse, OpenTelemetry, or equivalent) to track task success, latency, and cost. Understanding of LLM safety practices: guardrails, output validation, prompt-injection defense, and safe execution of AI-generated code/SQL (sandboxing, least privilege). Solid software engineering fundamentals: API design, testing, version control, security best practices. Experience Preferred: Experience with cost optimization and model routing - designing tiered pipelines that route between low-cost and high-capability models based on task complexity, and modeling per-conversation or per-task cost at scale. Experience deploying agentic systems with human-in-the-loop or multi-checkpoint validation workflows for high-reliability/high-stakes use cases. Experience with automotive, EV charging, IoT, or connected-vehicle telemetry data. Familiarity with Model Context Protocol (MCP) or similar standards for tool/data integration across agents. Prior experience in a startup or 0-to-1 product environment, comfortable with ambiguity and fast-evolving requirements. Education Required: Bachelor's Degree Education Preferred: Master's Degree Additional Information: Architect and deploy the production multi-agent orchestration layer (interpreter/orchestrator, NL-to-SQL agent, visualization agent, RCA/RAG agent, report composition agent, notification agent), using modern agent frameworks with state management and checkpointing rather than ad-hoc loops. Design and productionize RAG pipelines (chunking, embeddings, hybrid retrieval, reranking) grounded in approved schemas, engineering documentation, and historical issue records. Own BigQuery integration and enforce safe, least-privilege, validated execution of LLM-generated SQL. Build CI/CD, containerization, and infrastructure-as-code for deploying agent services on GCP (Cloud Run/GKE, Vertex AI). Implement evaluation pipelines and observability/tracing for every agent (golden datasets, LLM-as-judge scoring, regression alerts) so quality is measurable, not assumed. Implement guardrails, prompt-injection defenses, and human-in-the-loop approval checkpoints to ensure correctness and safety before any output triggers downstream action. Design cost/latency optimization strategies, including tiered model routing (cheap filter models vs. high-capability deep-dive models) and caching. Integrate validated outputs with operational systems (Salesforce ticketing, driver/site-manager notifications) and report export pipelines (PDF/HTML/spreadsheet). Collaborate with data scientists to productionize prototypes (anomaly detection, diagnostic agents) into scalable, monitored services. Establish versioning, testing, and safe rollout practices (canary/shadow deployments) for evolving agent logic.
09/23/2026
Full time
Job DescriptionJob DescriptionJob Title: Artificial Intelligence Senior Associate Location: Dearborn, MI (local preferred) Duration: 12 Months (with potential for extension) Interview: Interview onsite in South Lyon/Novi, MI Candidate must be USC or GC. Do not apply for C2C. It will be a hybrid position. REVIEW JD MAKE SURE REQUIRED SKILLS (highlighted red) ARE ON THE RESUME. Will be onsite 4 days a week. Position Description: Employees in this job function are responsible for developing intelligent programs, cognitive applications and algorithms for data analysis and automation, leveraging various AI techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming Key Responsibilities: Understand business requirements and develop AI algorithms, models and programs to solve complex problems, generate recommendations, extract patterns, make predictions, interpret sensor data (images, sound), orchestrate automation and enable self-service capabilities Perform large-scale experimentation and develop data driven applications that translate data into actionable intelligence Drive innovative applications of Artificial Intelligence tools and techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming Research and optimize AI technologies to enhance efficiency and accuracy of data analysis and create more efficient automation Skills Required: Google Cloud Platform Experience Required: Bachelor's or Master's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience). 3+ years building production software systems, including 1-2+ years on ML/AI or LLM-based applications. Proven experience designing and deploying multi-agent or multi-service architectures in production - not just notebooks or demos. As one 2026 hiring analysis puts it, the job is closer to distributed systems engineering with a probabilistic component than it is to ML research or prompt tweaking . Strong Python proficiency, including async/concurrent programming, and experience with backend frameworks (FastAPI, Flask). Hands-on experience with agent orchestration frameworks - LangGraph, CrewAI, LlamaIndex, or equivalent - for building stateful, multi-step, tool-using agent workflows. Practical experience building RAG pipelines: vector databases (pgvector, Pinecone, Weaviate, or Qdrant), embeddings, chunking strategies, and retrieval evaluation. Cloud deployment experience, ideally Google Cloud Platform (BigQuery, Cloud Run/GKE, Vertex AI, Pub/Sub) or equivalent AWS/Azure services. Strong SQL skills and experience with cloud data warehouses. Containerization and CI/CD experience (Docker, Kubernetes, GitHub Actions/Cloud Build). Experience building evaluation and observability pipelines for LLM/agent systems - offline eval sets, LLM-as-judge scoring, and tracing tools (LangSmith, Langfuse, OpenTelemetry, or equivalent) to track task success, latency, and cost. Understanding of LLM safety practices: guardrails, output validation, prompt-injection defense, and safe execution of AI-generated code/SQL (sandboxing, least privilege). Solid software engineering fundamentals: API design, testing, version control, security best practices. Experience Preferred: Experience with cost optimization and model routing - designing tiered pipelines that route between low-cost and high-capability models based on task complexity, and modeling per-conversation or per-task cost at scale. Experience deploying agentic systems with human-in-the-loop or multi-checkpoint validation workflows for high-reliability/high-stakes use cases. Experience with automotive, EV charging, IoT, or connected-vehicle telemetry data. Familiarity with Model Context Protocol (MCP) or similar standards for tool/data integration across agents. Prior experience in a startup or 0-to-1 product environment, comfortable with ambiguity and fast-evolving requirements. Education Required: Bachelor's Degree Education Preferred: Master's Degree Additional Information: Architect and deploy the production multi-agent orchestration layer (interpreter/orchestrator, NL-to-SQL agent, visualization agent, RCA/RAG agent, report composition agent, notification agent), using modern agent frameworks with state management and checkpointing rather than ad-hoc loops. Design and productionize RAG pipelines (chunking, embeddings, hybrid retrieval, reranking) grounded in approved schemas, engineering documentation, and historical issue records. Own BigQuery integration and enforce safe, least-privilege, validated execution of LLM-generated SQL. Build CI/CD, containerization, and infrastructure-as-code for deploying agent services on GCP (Cloud Run/GKE, Vertex AI). Implement evaluation pipelines and observability/tracing for every agent (golden datasets, LLM-as-judge scoring, regression alerts) so quality is measurable, not assumed. Implement guardrails, prompt-injection defenses, and human-in-the-loop approval checkpoints to ensure correctness and safety before any output triggers downstream action. Design cost/latency optimization strategies, including tiered model routing (cheap filter models vs. high-capability deep-dive models) and caching. Integrate validated outputs with operational systems (Salesforce ticketing, driver/site-manager notifications) and report export pipelines (PDF/HTML/spreadsheet). Collaborate with data scientists to productionize prototypes (anomaly detection, diagnostic agents) into scalable, monitored services. Establish versioning, testing, and safe rollout practices (canary/shadow deployments) for evolving agent logic.
Job DescriptionJob DescriptionJob Title: Artificial Intelligence Senior Associate Location: Dearborn, MI (local preferred) Duration: 12 Months (with potential for extension) Interview: Interview onsite in South Lyon/Novi, MI Candidate must be USC or GC. Do not apply for C2C. It will be a hybrid position. REVIEW JD MAKE SURE REQUIRED SKILLS (highlighted red) ARE ON THE RESUME. Will be onsite 4 days a week. Position Description: Employees in this job function are responsible for developing intelligent programs, cognitive applications and algorithms for data analysis and automation, leveraging various AI techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming Key Responsibilities: Understand business requirements and develop AI algorithms, models and programs to solve complex problems, generate recommendations, extract patterns, make predictions, interpret sensor data (images, sound), orchestrate automation and enable self-service capabilities Perform large-scale experimentation and develop data driven applications that translate data into actionable intelligence Drive innovative applications of Artificial Intelligence tools and techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming Research and optimize AI technologies to enhance efficiency and accuracy of data analysis and create more efficient automation Skills Required: Google Cloud Platform Experience Required: Bachelor's or Master's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience). 3+ years building production software systems, including 1-2+ years on ML/AI or LLM-based applications. Proven experience designing and deploying multi-agent or multi-service architectures in production - not just notebooks or demos. As one 2026 hiring analysis puts it, the job is closer to distributed systems engineering with a probabilistic component than it is to ML research or prompt tweaking . Strong Python proficiency, including async/concurrent programming, and experience with backend frameworks (FastAPI, Flask). Hands-on experience with agent orchestration frameworks - LangGraph, CrewAI, LlamaIndex, or equivalent - for building stateful, multi-step, tool-using agent workflows. Practical experience building RAG pipelines: vector databases (pgvector, Pinecone, Weaviate, or Qdrant), embeddings, chunking strategies, and retrieval evaluation. Cloud deployment experience, ideally Google Cloud Platform (BigQuery, Cloud Run/GKE, Vertex AI, Pub/Sub) or equivalent AWS/Azure services. Strong SQL skills and experience with cloud data warehouses. Containerization and CI/CD experience (Docker, Kubernetes, GitHub Actions/Cloud Build). Experience building evaluation and observability pipelines for LLM/agent systems - offline eval sets, LLM-as-judge scoring, and tracing tools (LangSmith, Langfuse, OpenTelemetry, or equivalent) to track task success, latency, and cost. Understanding of LLM safety practices: guardrails, output validation, prompt-injection defense, and safe execution of AI-generated code/SQL (sandboxing, least privilege). Solid software engineering fundamentals: API design, testing, version control, security best practices. Experience Preferred: Experience with cost optimization and model routing - designing tiered pipelines that route between low-cost and high-capability models based on task complexity, and modeling per-conversation or per-task cost at scale. Experience deploying agentic systems with human-in-the-loop or multi-checkpoint validation workflows for high-reliability/high-stakes use cases. Experience with automotive, EV charging, IoT, or connected-vehicle telemetry data. Familiarity with Model Context Protocol (MCP) or similar standards for tool/data integration across agents. Prior experience in a startup or 0-to-1 product environment, comfortable with ambiguity and fast-evolving requirements. Education Required: Bachelor's Degree Education Preferred: Master's Degree Additional Information: Architect and deploy the production multi-agent orchestration layer (interpreter/orchestrator, NL-to-SQL agent, visualization agent, RCA/RAG agent, report composition agent, notification agent), using modern agent frameworks with state management and checkpointing rather than ad-hoc loops. Design and productionize RAG pipelines (chunking, embeddings, hybrid retrieval, reranking) grounded in approved schemas, engineering documentation, and historical issue records. Own BigQuery integration and enforce safe, least-privilege, validated execution of LLM-generated SQL. Build CI/CD, containerization, and infrastructure-as-code for deploying agent services on GCP (Cloud Run/GKE, Vertex AI). Implement evaluation pipelines and observability/tracing for every agent (golden datasets, LLM-as-judge scoring, regression alerts) so quality is measurable, not assumed. Implement guardrails, prompt-injection defenses, and human-in-the-loop approval checkpoints to ensure correctness and safety before any output triggers downstream action. Design cost/latency optimization strategies, including tiered model routing (cheap filter models vs. high-capability deep-dive models) and caching. Integrate validated outputs with operational systems (Salesforce ticketing, driver/site-manager notifications) and report export pipelines (PDF/HTML/spreadsheet). Collaborate with data scientists to productionize prototypes (anomaly detection, diagnostic agents) into scalable, monitored services. Establish versioning, testing, and safe rollout practices (canary/shadow deployments) for evolving agent logic.
09/23/2026
Full time
Job DescriptionJob DescriptionJob Title: Artificial Intelligence Senior Associate Location: Dearborn, MI (local preferred) Duration: 12 Months (with potential for extension) Interview: Interview onsite in South Lyon/Novi, MI Candidate must be USC or GC. Do not apply for C2C. It will be a hybrid position. REVIEW JD MAKE SURE REQUIRED SKILLS (highlighted red) ARE ON THE RESUME. Will be onsite 4 days a week. Position Description: Employees in this job function are responsible for developing intelligent programs, cognitive applications and algorithms for data analysis and automation, leveraging various AI techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming Key Responsibilities: Understand business requirements and develop AI algorithms, models and programs to solve complex problems, generate recommendations, extract patterns, make predictions, interpret sensor data (images, sound), orchestrate automation and enable self-service capabilities Perform large-scale experimentation and develop data driven applications that translate data into actionable intelligence Drive innovative applications of Artificial Intelligence tools and techniques such as deep learning, generative AI, natural language processing, image processing, cognitive automation, intelligent process automation, reinforcement learning, virtual assistants and specialized programming Research and optimize AI technologies to enhance efficiency and accuracy of data analysis and create more efficient automation Skills Required: Google Cloud Platform Experience Required: Bachelor's or Master's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience). 3+ years building production software systems, including 1-2+ years on ML/AI or LLM-based applications. Proven experience designing and deploying multi-agent or multi-service architectures in production - not just notebooks or demos. As one 2026 hiring analysis puts it, the job is closer to distributed systems engineering with a probabilistic component than it is to ML research or prompt tweaking . Strong Python proficiency, including async/concurrent programming, and experience with backend frameworks (FastAPI, Flask). Hands-on experience with agent orchestration frameworks - LangGraph, CrewAI, LlamaIndex, or equivalent - for building stateful, multi-step, tool-using agent workflows. Practical experience building RAG pipelines: vector databases (pgvector, Pinecone, Weaviate, or Qdrant), embeddings, chunking strategies, and retrieval evaluation. Cloud deployment experience, ideally Google Cloud Platform (BigQuery, Cloud Run/GKE, Vertex AI, Pub/Sub) or equivalent AWS/Azure services. Strong SQL skills and experience with cloud data warehouses. Containerization and CI/CD experience (Docker, Kubernetes, GitHub Actions/Cloud Build). Experience building evaluation and observability pipelines for LLM/agent systems - offline eval sets, LLM-as-judge scoring, and tracing tools (LangSmith, Langfuse, OpenTelemetry, or equivalent) to track task success, latency, and cost. Understanding of LLM safety practices: guardrails, output validation, prompt-injection defense, and safe execution of AI-generated code/SQL (sandboxing, least privilege). Solid software engineering fundamentals: API design, testing, version control, security best practices. Experience Preferred: Experience with cost optimization and model routing - designing tiered pipelines that route between low-cost and high-capability models based on task complexity, and modeling per-conversation or per-task cost at scale. Experience deploying agentic systems with human-in-the-loop or multi-checkpoint validation workflows for high-reliability/high-stakes use cases. Experience with automotive, EV charging, IoT, or connected-vehicle telemetry data. Familiarity with Model Context Protocol (MCP) or similar standards for tool/data integration across agents. Prior experience in a startup or 0-to-1 product environment, comfortable with ambiguity and fast-evolving requirements. Education Required: Bachelor's Degree Education Preferred: Master's Degree Additional Information: Architect and deploy the production multi-agent orchestration layer (interpreter/orchestrator, NL-to-SQL agent, visualization agent, RCA/RAG agent, report composition agent, notification agent), using modern agent frameworks with state management and checkpointing rather than ad-hoc loops. Design and productionize RAG pipelines (chunking, embeddings, hybrid retrieval, reranking) grounded in approved schemas, engineering documentation, and historical issue records. Own BigQuery integration and enforce safe, least-privilege, validated execution of LLM-generated SQL. Build CI/CD, containerization, and infrastructure-as-code for deploying agent services on GCP (Cloud Run/GKE, Vertex AI). Implement evaluation pipelines and observability/tracing for every agent (golden datasets, LLM-as-judge scoring, regression alerts) so quality is measurable, not assumed. Implement guardrails, prompt-injection defenses, and human-in-the-loop approval checkpoints to ensure correctness and safety before any output triggers downstream action. Design cost/latency optimization strategies, including tiered model routing (cheap filter models vs. high-capability deep-dive models) and caching. Integrate validated outputs with operational systems (Salesforce ticketing, driver/site-manager notifications) and report export pipelines (PDF/HTML/spreadsheet). Collaborate with data scientists to productionize prototypes (anomaly detection, diagnostic agents) into scalable, monitored services. Establish versioning, testing, and safe rollout practices (canary/shadow deployments) for evolving agent logic.