526 jobs found

Job DescriptionJob Description Position Title: Section Manager, GSE Software, Test Automation & Simulation Requisition ID: 1869 Position Location: Sterling, VA Position Reports To: Director, Software Engineering Supervises Others: Yes At Trident Systems Space Electronic Systems (SES) division, we believe in the power of using strong engineering principles to drive innovation and solve complex problems. We foster a culture of rigorous engineering and continuous improvement, leveraging the full knowledge of our organization through collaborative product development processes that include design and peer reviews. We combine our expertise in space electronics with right-sized development processes to create innovative, high-performance space-based electronic systems that meet our customers' evolving needs. We are a mission partner supporting DoD, Intelligence Community, and Civil space customers. We develop complex, radiation effects mitigated, designs that balance competing requirements in modern space programs, delivering cutting-edge solutions that enable our customers to achieve more in space. Position Summary The Section Manager for GSE Software, Test Automation & Simulation is a hands-on engineering leader responsible for managing and technically contributing to the development of Ground Support Equipment (GSE) software, automated test infrastructure, simulation environments, testbeds, and emulators used throughout the product development and verification lifecycle. This manager will lead a team that develops the software infrastructure needed to conduct repeatable Software-in-the-Loop (SIL), Hardware-in-the-Loop (HIL), and automated testing of deliverable hardware and embedded systems. The successful candidate must be comfortable operating as both a functional manager and a technical contributor. The role requires direct participation in system architecture, software design, development, integration, troubleshooting, and technical reviews while also providing personnel leadership, workload planning, technical direction, and staff development. Duties and Responsibilities Technical Leadership and Hands-On Development Provide technical leadership for GSE software, automated test systems, SIL/HIL environments, testbeds, simulators, and emulators. Contribute directly to software architecture, detailed design, implementation, code reviews, integration, and troubleshooting. Develop or modify software components, automation frameworks, test utilities, device interfaces, and test scripts as program needs require. Define modular and reusable test-software architectures that can be applied across multiple programs and product lines. Lead the design of testbeds that support incremental development, integration, fault isolation, regression testing, and system-level verification. Develop simulation and emulation capabilities for unavailable, incomplete, high-cost, or difficult-to-access hardware and external interfaces. Ensure test infrastructure provides appropriate data collection, logging, time correlation, monitoring, fault injection, and results reporting capabilities. Test Automation Lead the development and maintenance of automated test frameworks supporting SIL, HIL, integration, regression, production, and system testing. Integrate automated testing into applicable CI/CD pipelines and software release workflows. Establish methods for unattended test execution, repeatable test configuration, automated results collection, and objective pass/fail determination. Ensure automated tests and supporting infrastructure are controlled, documented, repeatable, and traceable to applicable requirements. Personnel and Functional Management Provide direct supervision, technical mentorship, performance management, and career development for engineers within the section. Assign personnel to programs based on technical skills, program priorities, schedules, and development needs. Balance hands-on technical contributions with section leadership and execution responsibilities. Establish technical expectations and ensure engineers follow organizational software development and configuration-management processes. Review staffing needs and support recruiting, interviewing, hiring, and onboarding. Provide accurate status, staffing forecasts, schedule inputs, risks, and recovery recommendations to engineering and program leadership. Process, Quality, and Configuration Management Ensure GSE software, automated test frameworks, test scripts, simulators, and test configurations follow applicable Software Development Life Cycle processes. Establish appropriate configuration management for source code, test scripts, test data, simulation models, testbed configurations, and released test-software baselines. Ensure software releases include the documentation, installation instructions, dependency information, and version identification required for repeatable deployment. Required Qualifications Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or a related technical discipline with 9+ years of experience Experience leading GSE software teams responsible for developing automated test infrastructure, hardware simulations, testbeds, emulators, and HIL/SIL test capabilities. Experience designing or developing automated test systems, GSE software, testbeds, simulators, or hardware emulators. Strong software-development skills in one or more languages such as Python, C/C++. Experience developing software interfaces for embedded hardware, networked devices, serial interfaces, laboratory equipment, or programmable logic. Experience with source control, issue tracking, automated build systems, test frameworks, and CI/CD concepts. Strong written and verbal communication skills, including the ability to communicate with technical teams, program leadership, customers, and executive management. Ability to manage competing priorities across multiple programs. Preferred Qualifications Master's degree in relevant technical or management discipline. Experience integrating software with FPGAs, microcontrollers, sensors, communication interfaces, or custom electronics. Experience with Ethernet, TCP/IP, UDP, serial communications, SpaceWire, CAN, or similar embedded interfaces. Experience with containerized or virtualized test environments. Experience introducing reusable test automation frameworks across multiple projects. Pay Information Full-Time Salary Range: $111,000 - $182,000 Please Note: Actual compensation offered will be determined based on several factors including, but not limited to, relevant experience, skills, education, certifications, internal equity, business considerations, and geographic location where applicable. Benefits Hired applicants may be eligible for benefits including but not limited to: Health benefits Medical Dental Vision Basic life with AD&D Short term disability Long term disability Ancillary (Voluntary life with AD&D, accident, critical illness, hospital, and pet) Spending accounts (HSA, FSA, and DCFSA) Paid time off Holidays 401(k) (including company match) Tuition reimbursement Leaves (Parental, maternity, and military) Annual discretionary bonus (for eligible roles) Trident Systems reserves the right to change or assign other duties to this position. Trident Solutions is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To request reasonable accommodation to participate in the job application or interview process, please contact . Pay Transparency: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job DescriptionJob Description SUMMARY The position of Quality Review Manager is responsible for assisting the Bank maintains a sound loan portfolio with respect to compliance with state and federal laws and regulations, and Bank lending policies and procedures; reviews consumer, commercial, SBA legal documents and related documentation for accuracy and compliance after funding. Ensures compliance with established Bank policies and procedures. Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: GLBA (Gramm-Leach-Bliley Act), Regulation Z (Truth in Lending Act), Regulation DD (Truth in Savings Act) Regulation B (Equal Credit Opportunity Act), Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd Frank Act), Elder Abuse Laws, Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Right to Financial Privacy Act (state and federal) and Community Reinvestment Act. REQUIRED DUTIES 1. Consistently applies superior decision making techniques pertaining to inquiries, approvals, requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development. 2. Ensures implementation and compliance to meet security precautions and protect customer loans, collateral, bank assets and staff. 3. Identify control deficiencies, discuss with lending units, senior management, and initiates control matter recommendations in loan origination areas 4. Oversees, reviews and maintains departmental reports. 5. Responsible for reviewing loan files prior to Sr. Management review and approval to submit to Loan Committee. 6. Works with processing/funding to ensure accurate flow of information in documents to provide efficient closing of loan funding. 7. Responsible for the final review of the loan file after the loan is funded. 8. Maintains an open line of communication / correspondence between all involved parties. These parties include but not limited to the Borrower, Escrow, Title, and other related Company staff. 9. Consults with legal counsel and third-party companies as needed. 10. Instructs and provides guidance to credit officers/credit managers regarding proper documentation. 11. Instructs staff when there are documentation and title issues. 12. Instructs staff what documentation is needed to complete loan files. 13. Provides customer service including meeting and greeting customers in person and on the phone. 14. Reviews work product of staff on proper documentation. 15. May supervise, or oversee and delegate work to downline employees and administrative staff. 16. Applies knowledge of the Bank's underwriting and lending guidelines and policies when reviewing all loan documentation and confirms documentation is in compliance to these guidelines and polices. 17. Consistently applies superior decision making techniques pertaining to inquiries, approvals and requests as they apply to existing policies and procedures. 18. Plays a positive role in the development and growth of assigned department staff through excellent communication skills, both verbal and written, along with strong delegation skills assuring a highly cross-trained staff. 19. Assumes responsibility for various job duties in the absence of staff members or in overload situations. 20. Performs personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; supervises the daily activities of the team including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training. 21. Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions. 22. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. 23. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. 24. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. 25. Performs duties specific to the position and other functions as assigned. MINIMUM REQUIREMENTS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. • Bachelor's degree highly preferred; High school diploma and/or or seven (7) or more years work experience and/or training in commercial or SBA lending - specifically, property cash flow analysis and appraisal valuation methods. • Bilingual in Korean and English preferred. • Commercial real estate and/or SBA analysis/underwriting experience a plus • Strong problem solving, analytical and decision making skills. • Able to handle multiple transactions at once and work well in a team-oriented environment • Strong customer service skills, relationship development and management skills • Intermediate experience, knowledge and training in all lending activities and terminology. • Able to make a conclusive recommendation based on independent analysis. • Able to handle multiple transactions at once and work well in a team-oriented environment. • Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing and spreadsheet software programs. • Intermediate typing skills to meet production needs of the position. • Intermediate math skills; ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs. • Good verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, correspondence and procedures, and speak clearly to customers and employees. • Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. • Ability to work with no supervision while performing duties. Pay $95,000 - $150,000 per year. The salary reflects the full, reasonably expected salary range for this position. Salary is based on the candidate's current experience, education, skills, and abilities related to the position. Successful candidates may be eligible for bonus, stock, commissions, and incentives at the Company's sole discretion. We offer a comprehensive benefits package, which vary depending on the position ultimately offered. All employees are offered paid sick time off. Depending on the position offered, benefits packages may include vacation leave; paid holidays; medical, dental, vision, life and disability insurance packages for employees and dependents; various other voluntary benefit offers, and optional retirement accounts. We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, genetic information, or military or Veteran status, or any other characteristic protected by law. The application window for this position is expected to close on December 9, 2026.

Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details

Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details

Job DescriptionJob Description SUMMARY The position of Quality Review Manager is responsible for assisting the Bank maintains a sound loan portfolio with respect to compliance with state and federal laws and regulations, and Bank lending policies and procedures; reviews consumer, commercial, SBA legal documents and related documentation for accuracy and compliance after funding. Ensures compliance with established Bank policies and procedures. Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: GLBA (Gramm-Leach-Bliley Act), Regulation Z (Truth in Lending Act), Regulation DD (Truth in Savings Act) Regulation B (Equal Credit Opportunity Act), Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd Frank Act), Elder Abuse Laws, Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Right to Financial Privacy Act (state and federal) and Community Reinvestment Act. REQUIRED DUTIES 1. Consistently applies superior decision making techniques pertaining to inquiries, approvals, requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development. 2. Ensures implementation and compliance to meet security precautions and protect customer loans, collateral, bank assets and staff. 3. Identify control deficiencies, discuss with lending units, senior management, and initiates control matter recommendations in loan origination areas 4. Oversees, reviews and maintains departmental reports. 5. Responsible for reviewing loan files prior to Sr. Management review and approval to submit to Loan Committee. 6. Works with processing/funding to ensure accurate flow of information in documents to provide efficient closing of loan funding. 7. Responsible for the final review of the loan file after the loan is funded. 8. Maintains an open line of communication / correspondence between all involved parties. These parties include but not limited to the Borrower, Escrow, Title, and other related Company staff. 9. Consults with legal counsel and third-party companies as needed. 10. Instructs and provides guidance to credit officers/credit managers regarding proper documentation. 11. Instructs staff when there are documentation and title issues. 12. Instructs staff what documentation is needed to complete loan files. 13. Provides customer service including meeting and greeting customers in person and on the phone. 14. Reviews work product of staff on proper documentation. 15. May supervise, or oversee and delegate work to downline employees and administrative staff. 16. Applies knowledge of the Bank's underwriting and lending guidelines and policies when reviewing all loan documentation and confirms documentation is in compliance to these guidelines and polices. 17. Consistently applies superior decision making techniques pertaining to inquiries, approvals and requests as they apply to existing policies and procedures. 18. Plays a positive role in the development and growth of assigned department staff through excellent communication skills, both verbal and written, along with strong delegation skills assuring a highly cross-trained staff. 19. Assumes responsibility for various job duties in the absence of staff members or in overload situations. 20. Performs personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; supervises the daily activities of the team including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training. 21. Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions. 22. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. 23. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. 24. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. 25. Performs duties specific to the position and other functions as assigned. MINIMUM REQUIREMENTS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. • Bachelor's degree highly preferred; High school diploma and/or or seven (7) or more years work experience and/or training in commercial or SBA lending - specifically, property cash flow analysis and appraisal valuation methods. • Bilingual in Korean and English preferred. • Commercial real estate and/or SBA analysis/underwriting experience a plus • Strong problem solving, analytical and decision making skills. • Able to handle multiple transactions at once and work well in a team-oriented environment • Strong customer service skills, relationship development and management skills • Intermediate experience, knowledge and training in all lending activities and terminology. • Able to make a conclusive recommendation based on independent analysis. • Able to handle multiple transactions at once and work well in a team-oriented environment. • Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing and spreadsheet software programs. • Intermediate typing skills to meet production needs of the position. • Intermediate math skills; ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs. • Good verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, correspondence and procedures, and speak clearly to customers and employees. • Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. • Ability to work with no supervision while performing duties. Pay $95,000 - $150,000 per year. The salary reflects the full, reasonably expected salary range for this position. Salary is based on the candidate's current experience, education, skills, and abilities related to the position. Successful candidates may be eligible for bonus, stock, commissions, and incentives at the Company's sole discretion. We offer a comprehensive benefits package, which vary depending on the position ultimately offered. All employees are offered paid sick time off. Depending on the position offered, benefits packages may include vacation leave; paid holidays; medical, dental, vision, life and disability insurance packages for employees and dependents; various other voluntary benefit offers, and optional retirement accounts. We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, genetic information, or military or Veteran status, or any other characteristic protected by law. The application window for this position is expected to close on December 9, 2026.

Job DescriptionJob Description SUMMARY The position of Quality Review Manager is responsible for assisting the Bank maintains a sound loan portfolio with respect to compliance with state and federal laws and regulations, and Bank lending policies and procedures; reviews consumer, commercial, SBA legal documents and related documentation for accuracy and compliance after funding. Ensures compliance with established Bank policies and procedures. Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: GLBA (Gramm-Leach-Bliley Act), Regulation Z (Truth in Lending Act), Regulation DD (Truth in Savings Act) Regulation B (Equal Credit Opportunity Act), Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd Frank Act), Elder Abuse Laws, Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Right to Financial Privacy Act (state and federal) and Community Reinvestment Act. REQUIRED DUTIES 1. Consistently applies superior decision making techniques pertaining to inquiries, approvals, requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development. 2. Ensures implementation and compliance to meet security precautions and protect customer loans, collateral, bank assets and staff. 3. Identify control deficiencies, discuss with lending units, senior management, and initiates control matter recommendations in loan origination areas 4. Oversees, reviews and maintains departmental reports. 5. Responsible for reviewing loan files prior to Sr. Management review and approval to submit to Loan Committee. 6. Works with processing/funding to ensure accurate flow of information in documents to provide efficient closing of loan funding. 7. Responsible for the final review of the loan file after the loan is funded. 8. Maintains an open line of communication / correspondence between all involved parties. These parties include but not limited to the Borrower, Escrow, Title, and other related Company staff. 9. Consults with legal counsel and third-party companies as needed. 10. Instructs and provides guidance to credit officers/credit managers regarding proper documentation. 11. Instructs staff when there are documentation and title issues. 12. Instructs staff what documentation is needed to complete loan files. 13. Provides customer service including meeting and greeting customers in person and on the phone. 14. Reviews work product of staff on proper documentation. 15. May supervise, or oversee and delegate work to downline employees and administrative staff. 16. Applies knowledge of the Bank's underwriting and lending guidelines and policies when reviewing all loan documentation and confirms documentation is in compliance to these guidelines and polices. 17. Consistently applies superior decision making techniques pertaining to inquiries, approvals and requests as they apply to existing policies and procedures. 18. Plays a positive role in the development and growth of assigned department staff through excellent communication skills, both verbal and written, along with strong delegation skills assuring a highly cross-trained staff. 19. Assumes responsibility for various job duties in the absence of staff members or in overload situations. 20. Performs personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; supervises the daily activities of the team including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training. 21. Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions. 22. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. 23. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. 24. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. 25. Performs duties specific to the position and other functions as assigned. MINIMUM REQUIREMENTS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. • Bachelor's degree highly preferred; High school diploma and/or or seven (7) or more years work experience and/or training in commercial or SBA lending - specifically, property cash flow analysis and appraisal valuation methods. • Bilingual in Korean and English preferred. • Commercial real estate and/or SBA analysis/underwriting experience a plus • Strong problem solving, analytical and decision making skills. • Able to handle multiple transactions at once and work well in a team-oriented environment • Strong customer service skills, relationship development and management skills • Intermediate experience, knowledge and training in all lending activities and terminology. • Able to make a conclusive recommendation based on independent analysis. • Able to handle multiple transactions at once and work well in a team-oriented environment. • Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing and spreadsheet software programs. • Intermediate typing skills to meet production needs of the position. • Intermediate math skills; ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs. • Good verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, correspondence and procedures, and speak clearly to customers and employees. • Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. • Ability to work with no supervision while performing duties. Pay $95,000 - $150,000 per year. The salary reflects the full, reasonably expected salary range for this position. Salary is based on the candidate's current experience, education, skills, and abilities related to the position. Successful candidates may be eligible for bonus, stock, commissions, and incentives at the Company's sole discretion. We offer a comprehensive benefits package, which vary depending on the position ultimately offered. All employees are offered paid sick time off. Depending on the position offered, benefits packages may include vacation leave; paid holidays; medical, dental, vision, life and disability insurance packages for employees and dependents; various other voluntary benefit offers, and optional retirement accounts. We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, genetic information, or military or Veteran status, or any other characteristic protected by law. The application window for this position is expected to close on December 9, 2026.

Job DescriptionJob Description Location: North Chicago, IL This position requires full-time on-site presence at our client site in North Chicago, IL This position is not eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering At least 3 years of directly relevant Information Technology experience, including: At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionJob Description Location: North Chicago, IL This position requires full-time on-site presence at our client site in North Chicago, IL This position is not eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering At least 3 years of directly relevant Information Technology experience, including: At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionJob Description Interested in Applying? I have a few preliminary questions. Do you enjoy finding ways to make processes more efficient, consistent, and effective? Do you like investigating problems, identifying root causes, and developing practical solutions? Do you enjoy organizing documents, records, and information so they are accurate and audit-ready? Do you like using data and metrics to identify trends and improvement opportunities? Do you enjoy helping others understand and follow quality standards and procedures? Are you energized by collaborating across teams to strengthen performance and drive continual improvement? If you answered "yes" to most of these, keep reading on. Why is this Different from other Job Opportunities? This position directly supports a global, mission-critical quality program within the Department of State. The successful candidate will work across geographic locations and business units to strengthen documented processes, audit readiness, customer focus, performance measurement, and continual improvement in financial operations that support U.S. diplomacy worldwide. All contractors supporting this Department must be able to either possess or obtain a Security Clearance of Secret. You Must Meet these Minimum Requirements: Bachelor's degree from an accredited college or university in finance, economics, business administration or a closely related field. At least four years of relevant professional experience supporting an ISO 9001 quality management system. Must possess or obtain ISO 9001 Lead Internal Auditor Certification within one year of employment. Demonstrated ability to analyze complex requirements, identify risks or gaps, and develop practical alternative solutions. Excellent technical writing, proofreading, presentation, communication, and computer skills. Professional communication and collaboration supporting executive-level personnel, customers, auditors, process owners, and cross-functional teams. Preferred Experience: Hands-on experience with corrective action, root cause analysis, risk and opportunity management, and verification of corrective action effectiveness. Experience developing performance metrics, workbooks, reports, or dashboards and presenting findings to management. Project-management experience; Project Management Professional (PMP) certification (preferred but not required) Experience supporting ISO 9001 internal and external audits, certification maintenance, surveillance activities, and audit readiness. CGFS Knowledge Base experience is preferred. Salesforce experience is preferred. Our most Successful Employees in this Position Demonstrate: Analytical curiosity and disciplined attention to detail. Sound judgment, integrity, and respect for controlled information and documented processes. Diplomacy and confidence when challenging and communicating ineffective processes. Initiative, accountability, and the ability to manage multiple priorities and deadlines. A collaborative, customer-focused mindset and a commitment to measurable improvement. Overview of Department: Enterprise Financial Operations provides high-performing financial services to a global customer base. Its accounting, disbursing, and payroll operations are essential to diplomatic programs and operations in the United States and overseas. The CGFS Quality Management System (QMS) establishes the framework for consistent processes, controlled documentation, performance evaluation, internal auditing, corrective action, risk management, customer focus, and continual improvement across participating offices. Day-to-day Job Responsibilities include: Manage QMS document control, including conducting regular document-control check-ins and reviewing, revising, and maintaining the Quality Manual, Quality Work Instructions, Reference Documents, Standard Operating Procedures, master lists of core processes and QWIs reviewed during audits, and related quality records. Provide ongoing support for document management systems, including user access, reporting, troubleshooting, and guidance. Coordinate onboarding for new Quality Representatives and employees, including system access, orientation materials, organizational information, distribution lists, training resources, and required records. Develop, test, maintain, and deliver QMS training, competency modules, and user guidance for technical and nontechnical audiences. Coordinate monthly performance reviews, maintain metric workbooks and dashboards, track approved changes, analyze trends, and translate findings into actionable recommendations for management. Support management review meetings by coordinating materials, documenting decisions and action items, preparing accurate minutes, and monitoring follow-through. Plan, schedule, coordinate and support the ISO 9001 internal audit program, serve as a Supporting Auditor, as assigned; document objective evidence and findings, and maintain required audit records. Support external audits, surveillance activities, and certification readiness through evidence coordination, readiness reviews, employee awareness, and audit preparation communications. Review and approve Corrective Action Reports and Corrective Action Plans, provide guidance on root cause analysis and proposed actions, monitor progress, and verify successful implementation and closure. Maintain registers for actions, risks, opportunities, and external providers while monitoring mitigation efforts and required follow-up. Support QMS implementation and continuous improvement across CGFS business units, including offices working toward ISO 9001 certification. Map, analyze, improve, and document business processes; identify gaps, inefficiencies, risks, and control weaknesses; and develop practical, cost-conscious solutions. Prepare clear and accurate reports, presentations, meeting minutes, surveys, memoranda, and other QMS communications. Contribute to cross-functional projects by assessing requirements, developing work plans, managing deliverables, collaborating with stakeholders, and meeting established deadlines. Work Schedule: Standard 8-hour shift scheduled between 6:00 a.m. and 6:00 p.m., with a 45-minute non-compensated lunch; specific hours are coordinated with the Project Manager. Additional hours may be required with prior Project Manager and Department of State management approval. This is a 100% on-site position in Charleston, South Carolina. Up to 20% domestic and overseas travel may be required. Software Systems Utilized: Microsoft 365: intermediate-to-advanced proficiency in Word and Excel; proficiency in Teams, PowerPoint, Outlook, SharePoint, and Forms. Process, reporting, and workflow tools: Visio, Power BI, and Power Automate are desired. Document and collaboration tools: Adobe Acrobat and enterprise document-management or knowledge-base platforms. Required Training or Certification: Must possess or obtain ISO 9001 Lead Internal Auditor certification within one year of employment.

Job Description Job Description JOB TITLE: CONFIGURATION MANAGER DEPARTMENT: ENGINEERING REPORTS TO: CHIEF ENGINEER CLASSIFICATION: EXEMPT CLEARANCE: SECRET OR ABILITY TO OBTAIN A SECRET CLEARANCE LOCATION: HOLLYWOOD, MD PRIMARY FUNCTION This position is responsible for the tracking of UAV configurations and deliverables. This role ensures all UAV configurations meet the customer's contractual and operational requirements. The Configuration Manager is responsible for the CM processes, control, updating, and tracking of the configurations of all UAVs used by Platform Aerospace or purchased by customers. MAJOR DUTIES AND RESPONSIBILITIES Ensures inventory of all aircraft owned by Platform Aerospace is kept current in the relevant database. Ensures inventory of all aircraft purchased by customers is kept current in the relevant database. Ensures all aircraft configurations are current and updated in accordance with Platform Aerospace procedures or contractual requirements. Collaborates with Project Management to understand configuration management requirements for all assigned contracts. Reviews project plans, templates, drawings, and/or software documents to ensure continuity of product design configuration meets contractual requirements. Collaborates with Project Management on implementation of approved modifications across the Platform Aerospace fleet or customer fleets. Assists with developing and implementing records and status tracking for assigned projects. Coordinates with the Engineering team to track BOM changes that align with product and customer requirements. Collaborates with the QA team to develop processes for tracking equipment failures and reporting metrics. Streamlines processes and collaboration, as needed, to improve efficiency within the company. Gathers information and maintains compliance documentation. Analyzes data and business processes to identify optimization opportunities and reports metrics to Directors and the Executive Team. BASIC REQUIREMENTS Bachelor's degree in Computer Science, Management Information Systems, or a related field and 5-7 years of related experience; Associate's degree and 9 years of experience; or 11 years of experience in lieu of education. Ability to obtain and maintain a Security Clearance. Exceptional attention to detail and a high level of organization. Working knowledge of engineering and/or configuration management (manufacturing environment preferred). Ability to work in a fast-paced, multi-task environment. Ability to collaborate effectively in a team setting. Strong critical thinking and problem-solving skills. PREFERRED QUALIFICATIONS Master's degree in a related field. ERP/MRP experience preferred, specifically Deltek Costpoint. Database entry and configuration experience. Ability to perform complex tasks for sustained periods independently or within a team environment. Enthusiastic attitude and willingness to learn. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Ability to traverse the manufacturing facility.

Job Description Job Description Sigmatech is seeking a Senior Operations Research Analyst (ORSA) to join our team at Schriever SFB in Colorado Springs, CO. Active TS/SCI clearance required. Successful candidates should have a strong understanding of the development and implementation of mathematical and statistical models to solve various problems across multiple domains. Experience and familiarity with the space domain is preferred. Responsibilities: Technical leadership responsibility with oversight of projects which use: applied mathematics, operations research, data analytics, modeling and simulation, and decision analysis Determining the level of analytic rigor required for analysis based on the complexity of the mission area being assessed and the uncertainties of the supporting data Understanding customer requirements, adjusting analytical efforts to meet those requirements, and effectively communicating results Ability to coordinate with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives Work as part of a contractor team working alongside a broader team of government and contract staff Required Skills and Experience: Bachelor of Science degree in operations research, systems engineering, or related technical field 10+ years of experience Design of experiments experience Ability to lead a team of highly skilled analysts on projects with notable risk and complexity. Develops and implements new processes/procedures as needed. Provides direction/guidance as required. Strong quantitative and analytic abilities to integrate and analyze data Technical skill in operations research, modeling and simulation, computer science, big-data analytics, or similar disciplines Ability to effectively communicate complex concepts to audiences of varying backgrounds Willingness to learn new technical and management domains The ability to work in a secure, confined location (i.e., SCIF) High motivation, creativity, and flexibility to work in a dynamic environment TS/SCI clearance required Preferred Skills and Experience: A Masters or Ph.D. in operations research or a theoretical science field Experience in DoD space and joint force programs Programming experience with Python, MATLAB, R, SQL, VBA Experience developing and implementing mathematical and statistical models Experience with Excel VBA In compliance with Colorado's Equal Pay for Equal Work Act, the salary range for this role is $160,000 to $180,000; however, Sigmatech considers several factors when extending an offer, including but not limited to, experience, education/training, key skills, location and often contractual requirements. EEO employer

Requisition ID: req436 Location: Phoenix, AZ, United States Join Our Team! We are currently recruiting a Remote OPS Center Manager to join our team and contribute to key projects in a dynamic and collaborative environment. This role is part of a global team working towardcommon goals. We operate as one company, across all locations, with shared responsibility andclear accountability. The Remote Operations Center (ROC) Manager leads a team of operators across rotating 24/7 shifts, providing real-time oversight of a multi-technology renewable energy portfolio spanning wind, battery energy storage systems (BESS), and utility-scale solar photovoltaic (PV) assets. The portfolio is currently concentrated in the US Southwest (CAISO market), with planned expansion into MISO and ERCOT, and includes wind assets in Alberta and Québec with future MISO expansion. The Manager ensures safe, reliable, and compliant operations across all assets, serves as the primary escalation point for real-time operational issues, and fosters a culture of continuous improvement within the ROC. This role is pivotal in bridging field operations, scheduling coordination, asset management, and SCADA-driven alarm management. In addition, the Manager will serve as a key contributor in the stand-up of a new ROC facility launching January 1, 2027, with significant hands-on involvement throughout the first three months of operations to ensure the center is fully staffed, operationally ready, and performing to standard. Key Responsibilities Team Supervision & Shift Management Supervise, mentor, and develop a team of ROC Operators working rotating 24/7 shifts, including days, nights, weekends, and holidays. Create and maintain shift schedules ensuring continuous coverage with no single points of failure. Conduct regular performance reviews, one-on-ones, and skills assessments to support operator development and retention. Establish and enforce Standard Operating Procedures (SOPs), escalation protocols, and shift handover standards. Serve as the primary escalation contact for operators during complex or high-impact operational events. Real-Time Operations Monitoring Oversee continuous real-time monitoring of wind, BESS, and PV assets via SCADA platforms across multiple geographic regions and regulatory markets. Ensure operators actively track generation performance, equipment status, and market signals for CAISO, MISO, ERCOT, AESO, and HQÉI interconnected assets. Direct real-time responses to curtailments, forced outages, grid emergencies, and market dispatch instructions. Ensure compliance with market rules, grid codes, and interconnection agreements across all operating jurisdictions . SCADA Alarm Management Oversee the team's systematic monitoring, triage, and resolution of SCADA alarms across the full asset portfolio. Ensure alarm events are correctly classified, escalated, and documented in accordance with established alarm management procedures. Direct operators to initiate SAP Work Orders for field technician dispatch in response to equipment alarms, faults, and performance deviations. Review alarm logs and Work Order completion rates; identify recurring issues and drive root cause analysis efforts with O&M engineering teams. Champion continuous improvement of alarm rationalization and suppression strategies to reduce nuisance alarms and increase operator effectiveness. Coordination with Field Operations Serve as the primary ROC interface with field operators and site technicians at wind, BESS, and PV facilities. Oversee daily coordination of operations and maintenance (O&M) activities, ensuring safe system states and Lock Out / Tag Out (LOTO) compliance before and after field work. Authorize and document switching operations, clearances, and equipment isolation in coordination with field supervisors. Ensure the ROC team maintains accurate and up-to-date awareness of field crew activities, planned work, and site access conditions. Outage Coordination & Scheduling Lead ROC coordination of planned and forced outages with scheduling coordinators and market operators (CAISO, MISO, ERCOT, AESO, HQÉI). Ensure timely and accurate submission of outage notifications, availability updates, and return-to-service confirmations to applicable ISOs and utilities. Collaborate with asset managers, O&M teams, and commercial schedulers to minimize revenue impact and optimize outage windows. Maintain outage logs and ensure compliance with reporting timelines required by each market and regulatory jurisdiction . SAP Work Order Administration Ensure ROC operators proficiently create, assign, and close SAP Plant Maintenance (PM) Work Orders in response to SCADA alarms and operational events Monitor Work Order backlogs and escalate aging or high-priority items to maintenance supervisors and asset managers. Review and approve Work Orders for accuracy, completeness, and appropriate priority classification. Participate in weekly O&M planning meetings to align ROC-generated Work Orders with field maintenance schedules. Reporting & Documentation Ensure accurate shift logs, incident reports, and operational summaries are produced for every shift. Prepare and deliver daily, weekly, and monthly operational performance reports to leadership. Track and report KPIs including asset availability, alarm response time, Work Order cycle time, and outage duration. Support post-event investigations and document lessons learned to prevent recurrence. ROC Stand-Up & New Facility Commissioning Work as a key contributor alongside the project team to stand up a new Remote Operations Center launching January 1, 2027, with primary focus and elevated involvement expected through March 31, 2027. Contribute to the design and implementation of ROC operational infrastructure, including SCADA integration, alarm management frameworks, and workstation configuration. Assist in recruiting, onboarding, and initial training of ROC Operators for the new facility, ensuring all personnel are shift-ready prior to go-live. Develop and validate Standard Operating Procedures, shift handover standards, escalation protocols, and emergency response plans tailored to the new facility's asset portfolio. Coordinate with IT, SCADA/controls vendors, and O&M engineering teams to resolve integration issues and confirm system readiness before and during commissioning. Participate in tabletop exercises, mock-shift walkthroughs, and operational readiness reviews to verify the team and systems are prepared for live operations. Track and report stand-up milestones, open action items, and readiness gaps to project leadership throughout the commissioning period. Transition stand-up responsibilities to steady-state operations management no later than the end of Q1 2027, maintaining documentation of lessons learned for future facility launches. Qualifications Required Bachelor's degree in electrical engineering , p ower s ystems, e nergy m anagement, or a related technical field - OR equivalent combination of education and experience. Minimum 10 years of experience in ROC renewable power plant operations, grid control room operations, or utility/ISO operations. Minimum 5 years in a managerial role within a 24/7 operational environment. Demonstrated experience with SCADA platforms in a wind, solar, or BESS operations environment. Familiarity with SAP Plant Maintenance (PM) module for Work Order creation and management. Understanding of wholesale electricity markets and interconnection requirements in at least one of: CAISO, MISO, ERCOT, AESO, or HQÉI. Strong working knowledge of safety protocols including LOTO, switching procedures, and high-voltage safety practices. Excellent leadership, communication, and team development skills. Preferred Experience operating across multiple ISOs/markets simultaneously, particularly CAISO and Canadian markets (AESO / HQÉI). Familiarity with all three asset classes: wind turbine generators, utility-scale PV inverters, and grid-scale BESS systems. Knowledge of NERC/WECC reliability standards and Canadian provincial grid codes applicable to renewable generation. Experience with energy management systems (EMS) and/or advanced SCADA historian platforms (e.g., OSIsoft PI, GE Predix, or similar). Professional certification: NERC System Operator Certification, PE license, or equivalent market certification. Bilingual (English/French , English/Spanish ). Core Competencies Operational Leadership Technical Acumen Team coaching & performance management Decision-making under pressure Effective escalation & communication Process discipline & SOP adherence SCADA alarm management & triage Multi-market regulatory knowledge SAP PM Work Order proficiency Wind, PV & BESS systems knowledge Working Conditions Primary work location: Tempe, Arizona ROC facility (on-site required ). 24/7 operational environment; manager must be available for escalation on-call outside of standard shifts. Sporadic travel to field sites in US Southwest (AZ, CA, NM, NV), Alberta (Canada), and Québec (Canada) may be required . . click apply for full job details

Job Description Job Description The Bureau of Diplomatic Security (DS) is the security and law enforcement arm of the U.S. Department of State (the Department). DS is a world leader in international investigations, threat analysis, cyber security, counterterrorism, security technology, and protection of people, property, and information. Its primary mission is to provide a safe and secure environment for the conduct of U.S. foreign policy. The Office of Security Technology (ST) supports the DS mission through the application and use of appropriate technical security countermeasures. Description Evaluates new technologies and possible security vulnerabilities associated with them. Assist in the planning of policies and guidelines involving state-of-the-art equipment and their possible implementation in State Department resources. Responsible for testing the vulnerabilities associated with the software applications and hardware for networks. Works with a laboratory focused local area network. Designs and deploys network and video infrastructure cabling. Must be able to analyze computer and network architectures to optimize network performance, security, and laboratory testing functionality. Must have excellent oral and writing communication skills in order to document for senior Department of State managers the testing procedures, results, and recommendations for implementing tested technologies securely. Must be able to troubleshoot a variety of hardware and software issues in a timely manner while under tight time and resource constraints. Must be able to research, test, review, and report on emergent technologies. Requirements Must have a current Interim Top-Secret clearance with the ability to obtain a U.S. Government final TOP SECRET Personnel Security Clearance and be able to qualify for SCI access. Must be eligible for and able to obtain and maintain required Security Clearance/access approvals. Must have five years of experience and a master's degree in computer science or engineering, or at least ten years of equivalent work experience and a bachelor's degree in computer science or engineering, or equivalent work experience. Must have experience in the following: configuring, designing, and maintaining Window servers; designing, configuring, and testing personal computer and network software components in a laboratory environment; programming software and command line interfaces; and setting up patch management software and backup management solutions. Must be fluent in VMWare, C, C++, Objective C, Java, communication protocol implementation, Wi-Fi, RFID, Bluetooth, TCP-IP, VoIP, and Linux/Windows/OSX scripting. Must have experience with commercial and government best practices in securing computers, networks, and mobile devices. Must know how to use all major MS Windows applications. Must have detailed understanding and experience in Android/iOS/Blackberry operating systems. Must understand system architecture, application design, and device management and deployment. Must have knowledge of active directory application mode, lightweight directory access protocol, and online certificate status protocol. Must have knowledge of bandwidth utilization. Benefits Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental Matching 401K Short- and Long-Term Disability Pet Insurance Professional Development/Education Reimbursement Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job DescriptionJob Description Location: Waltham, MA & Framingham, MA This role will require full-time on-site presence at our client site in Framingham or Waltham. MA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionJob Description Location: Waltham, MA & Framingham, MA This role will require full-time on-site presence at our client site in Framingham or Waltham. MA. This role is NOT eligible for relocation assistance The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client's corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client's schedule, if applicable Requirements Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionJob Description OVERVIEW We are seeking Quality Assurance Specialists with varying levels of experience to join Hendall Inc. These roles will focus conducting software development quality assurance activities including integration testing, system testing, regression testing, performance testing and acceptance testing. These individuals will work closely with other Quality Assurance Specialists, Business Analyst(s), Software Developer(s) and Project Leads to define, document and test all business and technical requirements necessary to satisfy product owner's needs. They will also work with the software development team and project management to help manage scope of sprints and releases. The Quality Assurance Specialist will support project risk management activities to ensure all deliverables are delivered with consistently high quality with minimum defects. DUTIES Support all quality assurance activities Review and analyze system specifications Develop effective strategies and test plans Execute test cases (manual or automated) and analyze results Evaluate product code according to specifications Create logs to document testing phases and defects Report bugs and errors to development teams Help troubleshoot issues Conduct post-release/ post-implementation testing Work with cross-functional teams to ensure quality throughout the software development lifecycle Ensure compliance with all federal accessibility standards and guidelines Identify and manage project risks Provide documentation in the form of Test Management Plans, Test Cases and Test Reports throughout the complete software development lifecycle Perform other duties as assigned by supervisor or manager MINIMUM QUALIFICATIONS At least 3-8 years of experience in quality assurance and application testing Working knowledge of at least one Section 508 compliance tools (JAWS preferably) Experience using JIRA Defect Management Tool Demonstrated experience in creating and executing test scripts, and communicating results to management Strong verbal and written communication skills Highly organized and detail oriented Flexible, versatile, and works well under pressure Bachelor's Degree in Computer Science, Engineering, related IT field of equivalent experience PREFERRED QUALIFICATIONS Experience performing backend database testing Experience using automated test tools (Selenium, JMeter, Python Testing Frameworks) is a plus Experience with Capability Maturity Model Integration (CMMI) Strong sense of urgency and ability to prioritize Experience in software development Salary Range: $85,000/year to $125,000/year For a complete listing of benefits, please visit our careers page at Hendall Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job DescriptionJob DescriptionCompany Description With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector. Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world's premier end-of-line packaging company. Job Description Benefits: Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date. Salary: The annual salary for this position ranges from $127,000 - $152,000 + 10% bonus target and varies based on specific responsibilities and geographic location. Starting annual salary within this range will be determined based on the candidate's experience, qualifications, and/or skillset. Summary We are seeking a highly experienced and versatile Manager, Application Delivery & QA to lead IT application delivery and quality assurance across our enterprise and local application portfolio. This role is accountable for application delivery, quality governance, testing strategy, test automation, and execution across enterprise application initiatives. The position combines App Delivery management with hands-on QA leadership to ensure projects are delivered with strong testing discipline, business readiness, SOX compliance, and measurable quality outcomes. This role supports a diverse application portfolio that includes major enterprise platforms such as Microsoft Dynamics 365 Finance & Operations, Dynamics 365 Customer Engagement (CE), AX 2012, third-party applications, custom-developed solutions, and system integrations. The successful candidate will serve as a key liaison between business stakeholders and different IT teams to drive high-quality project delivery. This position is well suited for an experienced IT leader who can effectively balance multiple priorities while operating across quality assurance, application delivery, project governance, stakeholder management, and organizational change management. Essential Functions Technical Project Management & Agile Delivery Lead IT application projects from initiation through deployment Manage project scope, timelines, budgets, risks, dependencies, and resource planning Facilitate Agile ceremonies including Sprint Planning, Daily Standups, Backlog Grooming, Sprint Reviews, Retrospectives Partner with business stakeholders to define priorities and roadmap objectives Translate business requirements into actionable user stories and technical work items Coordinate development, QA, infrastructure, and business teams to ensure successful delivery Track project progress and communicate status, risks, and mitigation plans to leadership Manage relationships with implementation partners and third-party vendors Quality Assurance & Testing Leadership Establish and maintain Enterprise Apps testing standards, methodologies, and governance processes adhering to SOX compliance for the Global projects with a major focus on Global ERP rollout Use an AI-first approach and look for ways to utilize AI to streamline delivery of QA, App Delivery, and Projects Work with matrix internal IT teams and end users, Lead SIT, UAT, regression, integration, and release testing activities Develop and oversee comprehensive test strategies and test plans Create and review test scenarios, test scripts, and business process validation documents Manage defect lifecycle processes and defect triage activities Ensure appropriate testing coverage for Finance, Manufacturing, Supply Chain, Procurement, Inventory, and Order Management processes Drive continuous improvement of testing practices and quality metrics Conduct go-live assessment and testing sign-offs working hand in hand with business teams as well as the compliance team. Support apps other than ERP for testing and sign-off process Manage test planning and execution using Azure DevOps Create and maintain: Test Plans, Test Suites, User Stories, Defect Tracking, Requirements Traceability Drive adoption of ERP test automation solutions, preferably Test Mart Develop automated regression testing strategies and improve test efficiency Build KPI dashboards to monitor testing quality, defect trends, and release readiness Document and communicate Test cases, SOPs, and changes to business stakeholders. Team Leadership Provide leadership, mentoring, and coaching to QA and support team members. Allocate workload and ensure resource optimization across projects and support functions. Establish performance objectives and development plans for team members. Promote quality, accountability, and continuous improvement within the team. Qualifications Education: A bachelor's degree in computer science, data science, Information Technology, or an engineering field, or at least nine (9) years of professional experience in a similar technology role Experience: 7 - 9 years of experience working as an IT Delivery Manager or QA Manager. In addition: Minimum 7+ years of experience in ERP QA execution and delivery and IT apps project delivery 6+ years of experience conducting UAT for large-scale global ERP projects, minimum 2 5+ years of experience leading technical projects as a scrum master or technical PM Experience leading small technical or QA teams Strong functional/technical experience with: Microsoft Dynamics 365 Finance & Operations, CE Microsoft Dynamics AX 2012 Experience supporting enterprise ERP environments and Other Apps, including CRM, within manufacturing, distribution, or supply chain-focused organizations 6+ years of experience managing Azure DevOps and testing documentation and plans 5+ years of experience with Testing automation software, with 3+ years working with TestMart to develop test suite automation 5+ years of config and admin experience of ITSM tools like Freshworks or ServiceNow 3+ years of experience working with Azure Industry experience working in a technical environment, preferably in manufacturing An ability to manage multiple complex projects concurrently and autonomously A high aptitude for QA leadership for global ERP rollouts Ability to influence decision-making processes and foster an environment of healthy team debate Strong risk awareness and the ability to identify imminent risks Strong communication and presentation skills Experience leading global teams in a matrix environment Functional Success Drivers: These competencies are what we require for an individual to be successful in this role: Leadership Communication Strategic Skills Excellence Results-Oriented Leading Edge Additional Information All your information will be kept confidential according to EEO guidelines. The Company does not sponsor for employment-based visas for this position now or in the future. Reasonable Accommodation Statement To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities. Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at . The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States. . click apply for full job details