Job DescriptionJob Description Interested in Applying? I have a few preliminary questions. Do you enjoy finding ways to make processes more efficient, consistent, and effective? Do you like investigating problems, identifying root causes, and developing practical solutions? Do you enjoy organizing documents, records, and information so they are accurate and audit-ready? Do you like using data and metrics to identify trends and improvement opportunities? Do you enjoy helping others understand and follow quality standards and procedures? Are you energized by collaborating across teams to strengthen performance and drive continual improvement? If you answered "yes" to most of these, keep reading on. Why is this Different from other Job Opportunities? This position directly supports a global, mission-critical quality program within the Department of State. The successful candidate will work across geographic locations and business units to strengthen documented processes, audit readiness, customer focus, performance measurement, and continual improvement in financial operations that support U.S. diplomacy worldwide. All contractors supporting this Department must be able to either possess or obtain a Security Clearance of Secret. You Must Meet these Minimum Requirements: Bachelor's degree from an accredited college or university in finance, economics, business administration or a closely related field. At least four years of relevant professional experience supporting an ISO 9001 quality management system. Must possess or obtain ISO 9001 Lead Internal Auditor Certification within one year of employment. Demonstrated ability to analyze complex requirements, identify risks or gaps, and develop practical alternative solutions. Excellent technical writing, proofreading, presentation, communication, and computer skills. Professional communication and collaboration supporting executive-level personnel, customers, auditors, process owners, and cross-functional teams. Preferred Experience: Hands-on experience with corrective action, root cause analysis, risk and opportunity management, and verification of corrective action effectiveness. Experience developing performance metrics, workbooks, reports, or dashboards and presenting findings to management. Project-management experience; Project Management Professional (PMP) certification (preferred but not required) Experience supporting ISO 9001 internal and external audits, certification maintenance, surveillance activities, and audit readiness. CGFS Knowledge Base experience is preferred. Salesforce experience is preferred. Our most Successful Employees in this Position Demonstrate: Analytical curiosity and disciplined attention to detail. Sound judgment, integrity, and respect for controlled information and documented processes. Diplomacy and confidence when challenging and communicating ineffective processes. Initiative, accountability, and the ability to manage multiple priorities and deadlines. A collaborative, customer-focused mindset and a commitment to measurable improvement. Overview of Department: Enterprise Financial Operations provides high-performing financial services to a global customer base. Its accounting, disbursing, and payroll operations are essential to diplomatic programs and operations in the United States and overseas. The CGFS Quality Management System (QMS) establishes the framework for consistent processes, controlled documentation, performance evaluation, internal auditing, corrective action, risk management, customer focus, and continual improvement across participating offices. Day-to-day Job Responsibilities include: Manage QMS document control, including conducting regular document-control check-ins and reviewing, revising, and maintaining the Quality Manual, Quality Work Instructions, Reference Documents, Standard Operating Procedures, master lists of core processes and QWIs reviewed during audits, and related quality records. Provide ongoing support for document management systems, including user access, reporting, troubleshooting, and guidance. Coordinate onboarding for new Quality Representatives and employees, including system access, orientation materials, organizational information, distribution lists, training resources, and required records. Develop, test, maintain, and deliver QMS training, competency modules, and user guidance for technical and nontechnical audiences. Coordinate monthly performance reviews, maintain metric workbooks and dashboards, track approved changes, analyze trends, and translate findings into actionable recommendations for management. Support management review meetings by coordinating materials, documenting decisions and action items, preparing accurate minutes, and monitoring follow-through. Plan, schedule, coordinate and support the ISO 9001 internal audit program, serve as a Supporting Auditor, as assigned; document objective evidence and findings, and maintain required audit records. Support external audits, surveillance activities, and certification readiness through evidence coordination, readiness reviews, employee awareness, and audit preparation communications. Review and approve Corrective Action Reports and Corrective Action Plans, provide guidance on root cause analysis and proposed actions, monitor progress, and verify successful implementation and closure. Maintain registers for actions, risks, opportunities, and external providers while monitoring mitigation efforts and required follow-up. Support QMS implementation and continuous improvement across CGFS business units, including offices working toward ISO 9001 certification. Map, analyze, improve, and document business processes; identify gaps, inefficiencies, risks, and control weaknesses; and develop practical, cost-conscious solutions. Prepare clear and accurate reports, presentations, meeting minutes, surveys, memoranda, and other QMS communications. Contribute to cross-functional projects by assessing requirements, developing work plans, managing deliverables, collaborating with stakeholders, and meeting established deadlines. Work Schedule: Standard 8-hour shift scheduled between 6:00 a.m. and 6:00 p.m., with a 45-minute non-compensated lunch; specific hours are coordinated with the Project Manager. Additional hours may be required with prior Project Manager and Department of State management approval. This is a 100% on-site position in Charleston, South Carolina. Up to 20% domestic and overseas travel may be required. Software Systems Utilized: Microsoft 365: intermediate-to-advanced proficiency in Word and Excel; proficiency in Teams, PowerPoint, Outlook, SharePoint, and Forms. Process, reporting, and workflow tools: Visio, Power BI, and Power Automate are desired. Document and collaboration tools: Adobe Acrobat and enterprise document-management or knowledge-base platforms. Required Training or Certification: Must possess or obtain ISO 9001 Lead Internal Auditor certification within one year of employment.
09/25/2026
Full time
Job DescriptionJob Description Interested in Applying? I have a few preliminary questions. Do you enjoy finding ways to make processes more efficient, consistent, and effective? Do you like investigating problems, identifying root causes, and developing practical solutions? Do you enjoy organizing documents, records, and information so they are accurate and audit-ready? Do you like using data and metrics to identify trends and improvement opportunities? Do you enjoy helping others understand and follow quality standards and procedures? Are you energized by collaborating across teams to strengthen performance and drive continual improvement? If you answered "yes" to most of these, keep reading on. Why is this Different from other Job Opportunities? This position directly supports a global, mission-critical quality program within the Department of State. The successful candidate will work across geographic locations and business units to strengthen documented processes, audit readiness, customer focus, performance measurement, and continual improvement in financial operations that support U.S. diplomacy worldwide. All contractors supporting this Department must be able to either possess or obtain a Security Clearance of Secret. You Must Meet these Minimum Requirements: Bachelor's degree from an accredited college or university in finance, economics, business administration or a closely related field. At least four years of relevant professional experience supporting an ISO 9001 quality management system. Must possess or obtain ISO 9001 Lead Internal Auditor Certification within one year of employment. Demonstrated ability to analyze complex requirements, identify risks or gaps, and develop practical alternative solutions. Excellent technical writing, proofreading, presentation, communication, and computer skills. Professional communication and collaboration supporting executive-level personnel, customers, auditors, process owners, and cross-functional teams. Preferred Experience: Hands-on experience with corrective action, root cause analysis, risk and opportunity management, and verification of corrective action effectiveness. Experience developing performance metrics, workbooks, reports, or dashboards and presenting findings to management. Project-management experience; Project Management Professional (PMP) certification (preferred but not required) Experience supporting ISO 9001 internal and external audits, certification maintenance, surveillance activities, and audit readiness. CGFS Knowledge Base experience is preferred. Salesforce experience is preferred. Our most Successful Employees in this Position Demonstrate: Analytical curiosity and disciplined attention to detail. Sound judgment, integrity, and respect for controlled information and documented processes. Diplomacy and confidence when challenging and communicating ineffective processes. Initiative, accountability, and the ability to manage multiple priorities and deadlines. A collaborative, customer-focused mindset and a commitment to measurable improvement. Overview of Department: Enterprise Financial Operations provides high-performing financial services to a global customer base. Its accounting, disbursing, and payroll operations are essential to diplomatic programs and operations in the United States and overseas. The CGFS Quality Management System (QMS) establishes the framework for consistent processes, controlled documentation, performance evaluation, internal auditing, corrective action, risk management, customer focus, and continual improvement across participating offices. Day-to-day Job Responsibilities include: Manage QMS document control, including conducting regular document-control check-ins and reviewing, revising, and maintaining the Quality Manual, Quality Work Instructions, Reference Documents, Standard Operating Procedures, master lists of core processes and QWIs reviewed during audits, and related quality records. Provide ongoing support for document management systems, including user access, reporting, troubleshooting, and guidance. Coordinate onboarding for new Quality Representatives and employees, including system access, orientation materials, organizational information, distribution lists, training resources, and required records. Develop, test, maintain, and deliver QMS training, competency modules, and user guidance for technical and nontechnical audiences. Coordinate monthly performance reviews, maintain metric workbooks and dashboards, track approved changes, analyze trends, and translate findings into actionable recommendations for management. Support management review meetings by coordinating materials, documenting decisions and action items, preparing accurate minutes, and monitoring follow-through. Plan, schedule, coordinate and support the ISO 9001 internal audit program, serve as a Supporting Auditor, as assigned; document objective evidence and findings, and maintain required audit records. Support external audits, surveillance activities, and certification readiness through evidence coordination, readiness reviews, employee awareness, and audit preparation communications. Review and approve Corrective Action Reports and Corrective Action Plans, provide guidance on root cause analysis and proposed actions, monitor progress, and verify successful implementation and closure. Maintain registers for actions, risks, opportunities, and external providers while monitoring mitigation efforts and required follow-up. Support QMS implementation and continuous improvement across CGFS business units, including offices working toward ISO 9001 certification. Map, analyze, improve, and document business processes; identify gaps, inefficiencies, risks, and control weaknesses; and develop practical, cost-conscious solutions. Prepare clear and accurate reports, presentations, meeting minutes, surveys, memoranda, and other QMS communications. Contribute to cross-functional projects by assessing requirements, developing work plans, managing deliverables, collaborating with stakeholders, and meeting established deadlines. Work Schedule: Standard 8-hour shift scheduled between 6:00 a.m. and 6:00 p.m., with a 45-minute non-compensated lunch; specific hours are coordinated with the Project Manager. Additional hours may be required with prior Project Manager and Department of State management approval. This is a 100% on-site position in Charleston, South Carolina. Up to 20% domestic and overseas travel may be required. Software Systems Utilized: Microsoft 365: intermediate-to-advanced proficiency in Word and Excel; proficiency in Teams, PowerPoint, Outlook, SharePoint, and Forms. Process, reporting, and workflow tools: Visio, Power BI, and Power Automate are desired. Document and collaboration tools: Adobe Acrobat and enterprise document-management or knowledge-base platforms. Required Training or Certification: Must possess or obtain ISO 9001 Lead Internal Auditor certification within one year of employment.
About Us Concord isn't your typical consulting firm; we're an execution company. We help organizations move technology and AI initiatives from concept to measurable capability, working alongside our clients from the initial definition of success through full implementation and adoption. Our team brings expertise across artificial intelligence and data, digital experience, and platform engineering, enabling the organizations we serve to build lasting internal capability. We operate as a global team, with a presence across the United States, Latin America, Europe, and India, giving our clients access to specialized talent and continuous coverage across time zones. About The Role We're seeking a Functional Product Owner / Business Analyst to support a retail e-commerce client's ongoing storefront modernization and platform migration efforts. This is a business-facing role, not a deeply technical one: you'll sit at the intersection of business stakeholders and the development team, translating requirements, technical discussions, and migration decisions into clear, actionable user stories. The ideal candidate is someone who thrives on executing within a defined scope and translating direction into requirements. What You'll Be Doing Define and own the product vision & roadmap for web, mobile, and omnichannel retail experiences aligned to business objectives. Translate business strategy into functional e-commerce solutions, ensuring alignment with platform capabilities and best practices. Translate business and technical conversations into clear, well-documented Jira user stories and requirements for the development team. Support an active storefront/platform migration effort by capturing business functionality, workflow, and process requirements tied to the migration. Participate in calls with technical stakeholders and convert relevant technical detail into business-readable requirements - you won't be expected to design solutions, only to understand and document impact. Partner with a separate project/delivery manager who owns sprint and scrum management. Use AI tools to help speed up story-writing, design documentation, and general documentation output. Execute against direction from business stakeholders rather than setting or challenging technical strategy. What We're Looking For 7+ years in product management, with at least 4 years in e-commerce and/or omnichannel retail. Salesforce Commerce Cloud (SFCC) experience strongly preferred (hands-on architecture experience not required - general landscape familiarity is acceptable). Experience with other major commerce platforms is a plus. Understanding of APIs, integrations, and retail system architectures (OMS, ERP, CRM). Proficiency with data-driven decision-making. Experience writing user stories and requirements in Jira. Demonstrated ability to translate technical discussions into clear business requirements, without needing to write code or design technical solutions. Exposure to a migration involving Salesforce SFRA and composable/headless commerce architecture. Familiarity with using AI tools to accelerate documentation, story-writing, or design work. Strong background in Agile/Scrum product development. Excellent stakeholder management, collaboration, and presentation skills. Experience in beauty, cosmetics, personal care, health & wellness, or related retail sectors is a plus. Bachelor's degree in Business, Marketing, Computer Science, or related field. What We Offer Health, Dental, and Vision Insurance: Comprehensive coverage to support your well-being. Employer Contributions to Health Savings Accounts (HSA): Helping you save for medical expenses. Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a $200 Lifestyle Spending Account (LSA). Disability Insurance: Short- and long-term coverage, fully paid by the employer. Life and AD&D Insurance: Employer-provided coverage, with options for additional voluntary coverage. Employee Assistance Program (EAP): Access to personal and professional support resources. Career Growth Opportunities: Pathways for advancement and skill development. Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection. Paid Time Off and Holidays (Only W2 Salary ): PTO policy and paid company holidays. Additional Information Salary: $130,000 annually. Location: Dallas, TX. Hybrid 2-3 days on site. Employment time: full-time permanent hire with Concord. Requirements: must be authorized to work legally in the US without sponsorship, now or in the future. Concord is an execution partner helping organizations drive digital transformation, modernization, and scalable technology solutions. We deliver results that solve real business challenges. We operate globally and are growing fast, shaping the future of technology. Join a team trusted by top companies to drive strategic growth and operational excellence!
09/25/2026
Full time
About Us Concord isn't your typical consulting firm; we're an execution company. We help organizations move technology and AI initiatives from concept to measurable capability, working alongside our clients from the initial definition of success through full implementation and adoption. Our team brings expertise across artificial intelligence and data, digital experience, and platform engineering, enabling the organizations we serve to build lasting internal capability. We operate as a global team, with a presence across the United States, Latin America, Europe, and India, giving our clients access to specialized talent and continuous coverage across time zones. About The Role We're seeking a Functional Product Owner / Business Analyst to support a retail e-commerce client's ongoing storefront modernization and platform migration efforts. This is a business-facing role, not a deeply technical one: you'll sit at the intersection of business stakeholders and the development team, translating requirements, technical discussions, and migration decisions into clear, actionable user stories. The ideal candidate is someone who thrives on executing within a defined scope and translating direction into requirements. What You'll Be Doing Define and own the product vision & roadmap for web, mobile, and omnichannel retail experiences aligned to business objectives. Translate business strategy into functional e-commerce solutions, ensuring alignment with platform capabilities and best practices. Translate business and technical conversations into clear, well-documented Jira user stories and requirements for the development team. Support an active storefront/platform migration effort by capturing business functionality, workflow, and process requirements tied to the migration. Participate in calls with technical stakeholders and convert relevant technical detail into business-readable requirements - you won't be expected to design solutions, only to understand and document impact. Partner with a separate project/delivery manager who owns sprint and scrum management. Use AI tools to help speed up story-writing, design documentation, and general documentation output. Execute against direction from business stakeholders rather than setting or challenging technical strategy. What We're Looking For 7+ years in product management, with at least 4 years in e-commerce and/or omnichannel retail. Salesforce Commerce Cloud (SFCC) experience strongly preferred (hands-on architecture experience not required - general landscape familiarity is acceptable). Experience with other major commerce platforms is a plus. Understanding of APIs, integrations, and retail system architectures (OMS, ERP, CRM). Proficiency with data-driven decision-making. Experience writing user stories and requirements in Jira. Demonstrated ability to translate technical discussions into clear business requirements, without needing to write code or design technical solutions. Exposure to a migration involving Salesforce SFRA and composable/headless commerce architecture. Familiarity with using AI tools to accelerate documentation, story-writing, or design work. Strong background in Agile/Scrum product development. Excellent stakeholder management, collaboration, and presentation skills. Experience in beauty, cosmetics, personal care, health & wellness, or related retail sectors is a plus. Bachelor's degree in Business, Marketing, Computer Science, or related field. What We Offer Health, Dental, and Vision Insurance: Comprehensive coverage to support your well-being. Employer Contributions to Health Savings Accounts (HSA): Helping you save for medical expenses. Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a $200 Lifestyle Spending Account (LSA). Disability Insurance: Short- and long-term coverage, fully paid by the employer. Life and AD&D Insurance: Employer-provided coverage, with options for additional voluntary coverage. Employee Assistance Program (EAP): Access to personal and professional support resources. Career Growth Opportunities: Pathways for advancement and skill development. Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection. Paid Time Off and Holidays (Only W2 Salary ): PTO policy and paid company holidays. Additional Information Salary: $130,000 annually. Location: Dallas, TX. Hybrid 2-3 days on site. Employment time: full-time permanent hire with Concord. Requirements: must be authorized to work legally in the US without sponsorship, now or in the future. Concord is an execution partner helping organizations drive digital transformation, modernization, and scalable technology solutions. We deliver results that solve real business challenges. We operate globally and are growing fast, shaping the future of technology. Join a team trusted by top companies to drive strategic growth and operational excellence!
fusionSpan is a dynamic hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve. As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team. This means every fusionSpan employee has the opportunity to develop genuine AI skills - learning by doing, on real work that matters. This role is hybrid with 2 days in our Rockville office, or can be fully remote across the US Responsibilities: Research, design, implement and manage Salesforce packages, Identify and follow best practices for co-development environments including the use of code versioning, sharing, and management technologies and practices, Produce accurate, consistent comments and documentation (e.g. Jira, Confluence, Bitbucket), Understand and follow agile methodologies including scrum-based development and project lifecycles, Adherence to quality assurance protocols including manual testing, peer/self-review, creation of exhaustive test cases, and proper documentation for handoff to BA/QA, Confer with project managers, lead developers, and business analysts to obtain relevant project requirements and specifications, Maintain and enhance the required skills and expertise for best practices in current technologies (Keep up to date with changes to the platforms/technologies you are using), Identify areas for improvement in existing programs and subsequently develop those modifications, Owning tasks from start to finish - Take the initiative to see tickets to completion. Required: Multiple Salesforce certifications - Certified Application Architect OR Certified System Architect highly preferred 3+ years of Technical Architect with (SFDC) systems implementation experience Experience with middleware and APIs for systems integration with Salesforce is desirable Experience with implementing, extending and deploying Salesforce AppExchange Apps Experience with Agile processes Experience with CI/CD Experience in Salesforce development: Apex Lightning Development Salesforce DX Javascript Compensation: The anticipated salary range for this role is $110,000 - $160,000 annually. Actual compensation will be determined based on factors such as experience, skills, qualifications, and may vary accordingly. What We Offer: Health (PPO) dental & vision plan - 100% covered for employee Long/Short-term disability insurance - 100% covered for employee Life and AD&D insurance - 100% covered for employee 401K up to 4% matching contribution 15 days of paid vacation - increases with tenure 10 paid federal holidays 12 weeks for parental leave Find out more about our benefits here. About fusionSpan fusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region. Check out our Great Place to Work Certified Badge here. fusionSpan employees working remotely are expected to have their camera on during all virtual meetings. Our Company Values: Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates. Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients' evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance. Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.
09/25/2026
Full time
fusionSpan is a dynamic hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve. As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team. This means every fusionSpan employee has the opportunity to develop genuine AI skills - learning by doing, on real work that matters. This role is hybrid with 2 days in our Rockville office, or can be fully remote across the US Responsibilities: Research, design, implement and manage Salesforce packages, Identify and follow best practices for co-development environments including the use of code versioning, sharing, and management technologies and practices, Produce accurate, consistent comments and documentation (e.g. Jira, Confluence, Bitbucket), Understand and follow agile methodologies including scrum-based development and project lifecycles, Adherence to quality assurance protocols including manual testing, peer/self-review, creation of exhaustive test cases, and proper documentation for handoff to BA/QA, Confer with project managers, lead developers, and business analysts to obtain relevant project requirements and specifications, Maintain and enhance the required skills and expertise for best practices in current technologies (Keep up to date with changes to the platforms/technologies you are using), Identify areas for improvement in existing programs and subsequently develop those modifications, Owning tasks from start to finish - Take the initiative to see tickets to completion. Required: Multiple Salesforce certifications - Certified Application Architect OR Certified System Architect highly preferred 3+ years of Technical Architect with (SFDC) systems implementation experience Experience with middleware and APIs for systems integration with Salesforce is desirable Experience with implementing, extending and deploying Salesforce AppExchange Apps Experience with Agile processes Experience with CI/CD Experience in Salesforce development: Apex Lightning Development Salesforce DX Javascript Compensation: The anticipated salary range for this role is $110,000 - $160,000 annually. Actual compensation will be determined based on factors such as experience, skills, qualifications, and may vary accordingly. What We Offer: Health (PPO) dental & vision plan - 100% covered for employee Long/Short-term disability insurance - 100% covered for employee Life and AD&D insurance - 100% covered for employee 401K up to 4% matching contribution 15 days of paid vacation - increases with tenure 10 paid federal holidays 12 weeks for parental leave Find out more about our benefits here. About fusionSpan fusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region. Check out our Great Place to Work Certified Badge here. fusionSpan employees working remotely are expected to have their camera on during all virtual meetings. Our Company Values: Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates. Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients' evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance. Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.
About Typeface We help the world's biggest brands move from brief to fully personalized campaigns - in days, not months. Founded by Abhay Parasnis and backed by Microsoft, GV, Salesforce, Lightspeed, Madrona and Menlo, we're building category-defining technology at the intersection of creativity and AI with real impact. Join us to help shape the future of enterprise marketing. What You'll Do As a Senior Machine Learning Engineer, you will be responsible for building machine learning models/systems and innovative web applications that deliver the power of Generative AI to our customers. You will work closely with designers, product managers and other engineers driving the technical designs and implementations. How You'll Make an Impact Define the roadmap for generation of various content types including text, image, audio and video enabling us to generate brand-affinized, hyper-personalized, and safe content Own the delivery of key business, product and technology initiatives across design, specification, development, testing, and launch. Establish and implement processes for model training, fine-tuning, testing, and operating the Generative AI models at significant scale. Investigate, prototype and deliver innovative solutions Collaborate with other engineers, Product and Business Teams to identify new ways to improve our product and drive growth Establish a data-driven development culture by driving the definition, tracking, and operationalizing of feature, product, and company-level metrics What You Bring Master's or PhD degree in Computer Science or a related field Experience with building and evolving ML Training and Inferencing systems at significant scale with a purpose of solving real-world problems. 5+ years of prior experience designing, building and scaling systems for training, testing, and running Machine Learning models at scale Have a track record of coming up with new ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects Proficiency in Python, C/C++ (or equivalent) Ability to create self-contained, reusable, and testable modules and passionate about prototyping Prior experience with AzureML, GCP Vertex, AWS Sagemaker or similar platforms Bonus: Hands-on experience in deploying and tuning Generative AI models in cloud or on local system Bonus: Experience working at a high-growth startup or tech company Publications and research experiences in ML venues and/or vision/language applications are a plus Location This is a hybrid role based in our Palo Alto HQ. We collaborate in-office 3 days a week. Base Salary The range for this role is $188,000-$200,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits Competitive compensation - including salary, equity, and 401(k) Full medical, dental, and vision insurance for you and your family HSA and FSA options to support your financial wellness Flexible time off - including parental leave Well-being programs - resources to support your mental and physical health Daily lunch & snacks Mentorship & impact - work closely with top AI leaders on products that ship Equality Opportunity Statement We welcome and encourage applicants from all backgrounds. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, medical condition, veteran status, or any other legally protected status. We comply with applicable laws in every jurisdiction where we operate. Why You'll Love Working Here Build something big - Be part of a fast-growing startup defining a new category: marketing orchestration powered by Agentic AI. Your work will matter - Trusted by Fortune 100 companies, our platform delivers 10x content velocity and 90% faster campaigns. A+ team - Collaborate with veterans from Meta, Amazon, Adobe, Google, Microsoft, and top AI companies. Backed by the best - GV, Salesforce Ventures, Microsoft, Lightspeed, Madrona and Menlo ($165M raised). Recognized for innovation - TIME Best Inventions, Fast Company Next Big Thing in Tech, Gartner Cool Vendor, Adweek AI Company of the Year, LinkedIn Top Startup, Webby Award (AI Work & Productivity).
09/25/2026
Full time
About Typeface We help the world's biggest brands move from brief to fully personalized campaigns - in days, not months. Founded by Abhay Parasnis and backed by Microsoft, GV, Salesforce, Lightspeed, Madrona and Menlo, we're building category-defining technology at the intersection of creativity and AI with real impact. Join us to help shape the future of enterprise marketing. What You'll Do As a Senior Machine Learning Engineer, you will be responsible for building machine learning models/systems and innovative web applications that deliver the power of Generative AI to our customers. You will work closely with designers, product managers and other engineers driving the technical designs and implementations. How You'll Make an Impact Define the roadmap for generation of various content types including text, image, audio and video enabling us to generate brand-affinized, hyper-personalized, and safe content Own the delivery of key business, product and technology initiatives across design, specification, development, testing, and launch. Establish and implement processes for model training, fine-tuning, testing, and operating the Generative AI models at significant scale. Investigate, prototype and deliver innovative solutions Collaborate with other engineers, Product and Business Teams to identify new ways to improve our product and drive growth Establish a data-driven development culture by driving the definition, tracking, and operationalizing of feature, product, and company-level metrics What You Bring Master's or PhD degree in Computer Science or a related field Experience with building and evolving ML Training and Inferencing systems at significant scale with a purpose of solving real-world problems. 5+ years of prior experience designing, building and scaling systems for training, testing, and running Machine Learning models at scale Have a track record of coming up with new ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects Proficiency in Python, C/C++ (or equivalent) Ability to create self-contained, reusable, and testable modules and passionate about prototyping Prior experience with AzureML, GCP Vertex, AWS Sagemaker or similar platforms Bonus: Hands-on experience in deploying and tuning Generative AI models in cloud or on local system Bonus: Experience working at a high-growth startup or tech company Publications and research experiences in ML venues and/or vision/language applications are a plus Location This is a hybrid role based in our Palo Alto HQ. We collaborate in-office 3 days a week. Base Salary The range for this role is $188,000-$200,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits Competitive compensation - including salary, equity, and 401(k) Full medical, dental, and vision insurance for you and your family HSA and FSA options to support your financial wellness Flexible time off - including parental leave Well-being programs - resources to support your mental and physical health Daily lunch & snacks Mentorship & impact - work closely with top AI leaders on products that ship Equality Opportunity Statement We welcome and encourage applicants from all backgrounds. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, medical condition, veteran status, or any other legally protected status. We comply with applicable laws in every jurisdiction where we operate. Why You'll Love Working Here Build something big - Be part of a fast-growing startup defining a new category: marketing orchestration powered by Agentic AI. Your work will matter - Trusted by Fortune 100 companies, our platform delivers 10x content velocity and 90% faster campaigns. A+ team - Collaborate with veterans from Meta, Amazon, Adobe, Google, Microsoft, and top AI companies. Backed by the best - GV, Salesforce Ventures, Microsoft, Lightspeed, Madrona and Menlo ($165M raised). Recognized for innovation - TIME Best Inventions, Fast Company Next Big Thing in Tech, Gartner Cool Vendor, Adweek AI Company of the Year, LinkedIn Top Startup, Webby Award (AI Work & Productivity).
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Note: By applying to the Senior / Lead Software Engineer - Full Stack posting, recruiters and hiring managers across the organization hiring software engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTUREFORCE FOR OPPORTUNITIES About the Product Team As a Software Engineer on the Product Team, you'll turn ambiguous product problems into high-quality shipped software-partnering closely with product and design to define what we build, how we build it, and how we measure success. You'll work on the core workflows that matter most to customers, from the UI they touch every day to the backend services and data models that power them. You'll also help us translate emerging AI capabilities into practical, reliable product experiences. That means choosing the right techniques for the job, designing clear interfaces between AI components and the rest of the system, and ensuring the resulting features are observable, testable, and maintainable. If you enjoy moving from concept to implementation quickly-and iterating based on real usage-this role is built for that. What You'll Do Ship full-stack product features end-to-end across frontend, backend, and data Build AI-powered experiences using LLMs, embeddings, and related techniques where they create real user value Own delivery from scope/design through launch, monitoring, and iteration Solve ambiguous, technically challenging problems with pragmatic, scalable solutions Partner closely with product, design, and engineering to shape requirements and roadmap Improve performance, reliability, and overall product quality at enterprise scale Contribute to strong engineering culture through code review, tooling, and process improvements Who You Are Experience: 5+ years of experience in professional software development Proven experience shipping production full-stack web applications Hands-on experience applying AI/ML in product (LLMs, embeddings, or similar) Comfortable operating in ambiguity and driving work forward independently Product-minded: you care about UX and customer outcomes, not just implementation Strong communicator and collaborator across functions Ownership mindset and bias for action Experience with modern web frameworks (Rails/React/Postgres/AWS is a plus; adaptability matters most) Curious and continuously learning Nice to Have Experience with enterprise SaaS (especially B2B marketing or sales tech) Experience with real-time systems (chat, messaging, event-driven) Familiarity with Salesforce/CRM integrations Experience building agentic systems or autonomous tool-using workflows Startup experience and rapid shipping Why Us? Build real product with real impact: Ship customer-facing features that directly improve pipeline generation and the day-to-day workflows of go-to-market teams at major enterprises. Work across the full stack: Own meaningful slices of the product across frontend, backend, and data-optimizing for speed, quality, and maintainability. AI as a core product surface: Help turn new AI capabilities into dependable experiences that customers trust, with strong engineering around evaluation, observability, and iteration. High bar, low bureaucracy: Work with a team that values craft and decisive execution, where strong ideas win and shipping is the default. Room to grow: Take on larger technical and product scope over time-leading projects, influencing architecture, and leveling up quickly. Benefits & Perks Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Salesforce Information Check out our Salesforce Engineering Site. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
09/25/2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Note: By applying to the Senior / Lead Software Engineer - Full Stack posting, recruiters and hiring managers across the organization hiring software engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTUREFORCE FOR OPPORTUNITIES About the Product Team As a Software Engineer on the Product Team, you'll turn ambiguous product problems into high-quality shipped software-partnering closely with product and design to define what we build, how we build it, and how we measure success. You'll work on the core workflows that matter most to customers, from the UI they touch every day to the backend services and data models that power them. You'll also help us translate emerging AI capabilities into practical, reliable product experiences. That means choosing the right techniques for the job, designing clear interfaces between AI components and the rest of the system, and ensuring the resulting features are observable, testable, and maintainable. If you enjoy moving from concept to implementation quickly-and iterating based on real usage-this role is built for that. What You'll Do Ship full-stack product features end-to-end across frontend, backend, and data Build AI-powered experiences using LLMs, embeddings, and related techniques where they create real user value Own delivery from scope/design through launch, monitoring, and iteration Solve ambiguous, technically challenging problems with pragmatic, scalable solutions Partner closely with product, design, and engineering to shape requirements and roadmap Improve performance, reliability, and overall product quality at enterprise scale Contribute to strong engineering culture through code review, tooling, and process improvements Who You Are Experience: 5+ years of experience in professional software development Proven experience shipping production full-stack web applications Hands-on experience applying AI/ML in product (LLMs, embeddings, or similar) Comfortable operating in ambiguity and driving work forward independently Product-minded: you care about UX and customer outcomes, not just implementation Strong communicator and collaborator across functions Ownership mindset and bias for action Experience with modern web frameworks (Rails/React/Postgres/AWS is a plus; adaptability matters most) Curious and continuously learning Nice to Have Experience with enterprise SaaS (especially B2B marketing or sales tech) Experience with real-time systems (chat, messaging, event-driven) Familiarity with Salesforce/CRM integrations Experience building agentic systems or autonomous tool-using workflows Startup experience and rapid shipping Why Us? Build real product with real impact: Ship customer-facing features that directly improve pipeline generation and the day-to-day workflows of go-to-market teams at major enterprises. Work across the full stack: Own meaningful slices of the product across frontend, backend, and data-optimizing for speed, quality, and maintainability. AI as a core product surface: Help turn new AI capabilities into dependable experiences that customers trust, with strong engineering around evaluation, observability, and iteration. High bar, low bureaucracy: Work with a team that values craft and decisive execution, where strong ideas win and shipping is the default. Room to grow: Take on larger technical and product scope over time-leading projects, influencing architecture, and leveling up quickly. Benefits & Perks Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Salesforce Information Check out our Salesforce Engineering Site. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Note: By applying to the Senior / Lead Software Engineer - Full Stack posting, recruiters and hiring managers across the organization hiring software engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTUREFORCE FOR OPPORTUNITIES About the Product Team As a Software Engineer on the Product Team, you'll turn ambiguous product problems into high-quality shipped software-partnering closely with product and design to define what we build, how we build it, and how we measure success. You'll work on the core workflows that matter most to customers, from the UI they touch every day to the backend services and data models that power them. You'll also help us translate emerging AI capabilities into practical, reliable product experiences. That means choosing the right techniques for the job, designing clear interfaces between AI components and the rest of the system, and ensuring the resulting features are observable, testable, and maintainable. If you enjoy moving from concept to implementation quickly-and iterating based on real usage-this role is built for that. What You'll Do Ship full-stack product features end-to-end across frontend, backend, and data Build AI-powered experiences using LLMs, embeddings, and related techniques where they create real user value Own delivery from scope/design through launch, monitoring, and iteration Solve ambiguous, technically challenging problems with pragmatic, scalable solutions Partner closely with product, design, and engineering to shape requirements and roadmap Improve performance, reliability, and overall product quality at enterprise scale Contribute to strong engineering culture through code review, tooling, and process improvements Who You Are Experience: 5+ years of experience in professional software development Proven experience shipping production full-stack web applications Hands-on experience applying AI/ML in product (LLMs, embeddings, or similar) Comfortable operating in ambiguity and driving work forward independently Product-minded: you care about UX and customer outcomes, not just implementation Strong communicator and collaborator across functions Ownership mindset and bias for action Experience with modern web frameworks (Rails/React/Postgres/AWS is a plus; adaptability matters most) Curious and continuously learning Nice to Have Experience with enterprise SaaS (especially B2B marketing or sales tech) Experience with real-time systems (chat, messaging, event-driven) Familiarity with Salesforce/CRM integrations Experience building agentic systems or autonomous tool-using workflows Startup experience and rapid shipping Why Us? Build real product with real impact: Ship customer-facing features that directly improve pipeline generation and the day-to-day workflows of go-to-market teams at major enterprises. Work across the full stack: Own meaningful slices of the product across frontend, backend, and data-optimizing for speed, quality, and maintainability. AI as a core product surface: Help turn new AI capabilities into dependable experiences that customers trust, with strong engineering around evaluation, observability, and iteration. High bar, low bureaucracy: Work with a team that values craft and decisive execution, where strong ideas win and shipping is the default. Room to grow: Take on larger technical and product scope over time-leading projects, influencing architecture, and leveling up quickly. Benefits & Perks Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Salesforce Information Check out our Salesforce Engineering Site. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
09/25/2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Note: By applying to the Senior / Lead Software Engineer - Full Stack posting, recruiters and hiring managers across the organization hiring software engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTUREFORCE FOR OPPORTUNITIES About the Product Team As a Software Engineer on the Product Team, you'll turn ambiguous product problems into high-quality shipped software-partnering closely with product and design to define what we build, how we build it, and how we measure success. You'll work on the core workflows that matter most to customers, from the UI they touch every day to the backend services and data models that power them. You'll also help us translate emerging AI capabilities into practical, reliable product experiences. That means choosing the right techniques for the job, designing clear interfaces between AI components and the rest of the system, and ensuring the resulting features are observable, testable, and maintainable. If you enjoy moving from concept to implementation quickly-and iterating based on real usage-this role is built for that. What You'll Do Ship full-stack product features end-to-end across frontend, backend, and data Build AI-powered experiences using LLMs, embeddings, and related techniques where they create real user value Own delivery from scope/design through launch, monitoring, and iteration Solve ambiguous, technically challenging problems with pragmatic, scalable solutions Partner closely with product, design, and engineering to shape requirements and roadmap Improve performance, reliability, and overall product quality at enterprise scale Contribute to strong engineering culture through code review, tooling, and process improvements Who You Are Experience: 5+ years of experience in professional software development Proven experience shipping production full-stack web applications Hands-on experience applying AI/ML in product (LLMs, embeddings, or similar) Comfortable operating in ambiguity and driving work forward independently Product-minded: you care about UX and customer outcomes, not just implementation Strong communicator and collaborator across functions Ownership mindset and bias for action Experience with modern web frameworks (Rails/React/Postgres/AWS is a plus; adaptability matters most) Curious and continuously learning Nice to Have Experience with enterprise SaaS (especially B2B marketing or sales tech) Experience with real-time systems (chat, messaging, event-driven) Familiarity with Salesforce/CRM integrations Experience building agentic systems or autonomous tool-using workflows Startup experience and rapid shipping Why Us? Build real product with real impact: Ship customer-facing features that directly improve pipeline generation and the day-to-day workflows of go-to-market teams at major enterprises. Work across the full stack: Own meaningful slices of the product across frontend, backend, and data-optimizing for speed, quality, and maintainability. AI as a core product surface: Help turn new AI capabilities into dependable experiences that customers trust, with strong engineering around evaluation, observability, and iteration. High bar, low bureaucracy: Work with a team that values craft and decisive execution, where strong ideas win and shipping is the default. Room to grow: Take on larger technical and product scope over time-leading projects, influencing architecture, and leveling up quickly. Benefits & Perks Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Salesforce Information Check out our Salesforce Engineering Site. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Wealth management firm seeks a Lead Salesforce Engineer to own the delivery and evolution of its RIA CRM platform. Hands-on leadership role: architecting, configuring, and extending customized Salesforce environments while overseeing implementation, QA, data migrations, integrations, and outside developers. Responsibilities Architect, configure, and support multiple customized Salesforce instances; design scalable CRM solutions balancing firm-specific needs with platform standards. Build automation and functionality via Flow, custom objects, validation rules, Lightning pages, reports, and dashboards; extend with custom development where needed. Build and maintain CRM integrations; lead data migrations (export, transformation, validation, loading, reconciliation). Lead CRM onboarding and system conversion projects from scope to production. Scope requests, plan and oversee the implementation team, and own QA and release standards. Manage external Salesforce vendors to scope, timeline, quality, and budget; track risks and communicate status. Maintain documentation standards; mentor Implementation Specialists and grow the CRM capability. Requirements 5+ years hands-on Salesforce, deep in declarative development and admin across complex environments. Experience with customized or multi-instance environments. Direct experience with Practifi, Financial Services Cloud, or a comparable financial services platform on Salesforce. Experience leading admins, implementation specialists, or outside developers. Proven delivery of client-facing implementations on committed timelines. Preferred Wealth management, RIA, or fintech experience; Salesforce Advanced Admin / Platform App Builder certification. Apex, LWC, or API/custom integration experience. Experience leading data migrations and system conversions. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/24/2026
Full time
Wealth management firm seeks a Lead Salesforce Engineer to own the delivery and evolution of its RIA CRM platform. Hands-on leadership role: architecting, configuring, and extending customized Salesforce environments while overseeing implementation, QA, data migrations, integrations, and outside developers. Responsibilities Architect, configure, and support multiple customized Salesforce instances; design scalable CRM solutions balancing firm-specific needs with platform standards. Build automation and functionality via Flow, custom objects, validation rules, Lightning pages, reports, and dashboards; extend with custom development where needed. Build and maintain CRM integrations; lead data migrations (export, transformation, validation, loading, reconciliation). Lead CRM onboarding and system conversion projects from scope to production. Scope requests, plan and oversee the implementation team, and own QA and release standards. Manage external Salesforce vendors to scope, timeline, quality, and budget; track risks and communicate status. Maintain documentation standards; mentor Implementation Specialists and grow the CRM capability. Requirements 5+ years hands-on Salesforce, deep in declarative development and admin across complex environments. Experience with customized or multi-instance environments. Direct experience with Practifi, Financial Services Cloud, or a comparable financial services platform on Salesforce. Experience leading admins, implementation specialists, or outside developers. Proven delivery of client-facing implementations on committed timelines. Preferred Wealth management, RIA, or fintech experience; Salesforce Advanced Admin / Platform App Builder certification. Apex, LWC, or API/custom integration experience. Experience leading data migrations and system conversions. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Overview We are seeking a Lead JDE Developer to support, enhance, and modernize our enterprise ERP and business systems environment with a strong focus on JD Edwards, manufacturing operations, and connected business platforms. In this role, you'll partner with Enterprise Architecture, business stakeholders, and delivery teams to translate operational needs into scalable solutions that improve planning, execution, customer enablement, and decision-making. This is a hands-on technical leadership role for someone with deep JD Edwards development experience and a strong understanding of the business systems that support manufacturing organizations. Responsibilities Lead the design, development, testing, deployment, and support of JD Edwards enhancements, applications, reports, interfaces, and integrations. Translate business requirements across ERP, CRM, e-commerce, manufacturing, logistics, finance, reporting, and customer-facing systems into scalable technical solutions. Support manufacturing, supply chain, procurement, inventory, finance, and MRP-related business processes. Develop and maintain JD Edwards customizations using industry best practices. Build and support integrations between ERP and enterprise applications using APIs, web services, middleware, EDI, ETL, and other integration technologies. Partner with architects, business analysts, functional teams, infrastructure, cybersecurity, vendors, and developers to improve enterprise systems. Support solution design, implementation planning, testing, deployments, production support, and post-go-live stabilization. Participate in architecture reviews, standards development, and application modernization initiatives. Create technical documentation including solution designs, interface documentation, data flows, and support procedures. Identify opportunities to simplify processes, improve integrations, automate manual work, and enhance ERP performance. Qualifications Proven experience developing and supporting JD Edwards in a manufacturing, distribution, or industrial environment. Strong understanding of ERP systems supporting manufacturing, inventory, procurement, supply chain, finance, CRM, e-commerce, and MRP. Hands-on experience with JD Edwards development, configuration, reporting, and integrations. Experience with enterprise technologies such as Microsoft Azure, Power BI, Salesforce, RFSmart, SolidWorks, Autodesk Inventor, SAP Concur, Vertex, HighRadius, ReportsNow, or similar business applications. Strong SQL and relational database experience. Experience with APIs, web services, EDI, ETL, middleware, and enterprise integration patterns. Ability to troubleshoot complex application and integration issues. Excellent communication skills and ability to work with both technical and business stakeholders. Experience managing multiple priorities in a structured change management environment. Preferred Experience Technical leadership on JD Edwards implementations, upgrades, or large enhancement projects. Knowledge of manufacturing operations including production scheduling, work orders, bills of material, routings, purchasing, inventory optimization, quality, warranty, and aftermarket parts. Experience supporting ERP standardization, governance, documentation, and process improvement across multiple locations. Interest in expanding into broader ERP, CRM, analytics, automation, cloud, and enterprise technology initiatives. Education & Experience Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related field (or equivalent experience). 7+ years of ERP development, business systems delivery, or application support with significant JD Edwards experience. Manufacturing, distribution, supply chain, inventory, procurement, finance, CRM, e-commerce, reporting, or MRP experience strongly preferred. Work Environment Primarily office-based in New Braunfels, TX. Occasional time spent in manufacturing environments. Up to 10% travel. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/24/2026
Full time
Overview We are seeking a Lead JDE Developer to support, enhance, and modernize our enterprise ERP and business systems environment with a strong focus on JD Edwards, manufacturing operations, and connected business platforms. In this role, you'll partner with Enterprise Architecture, business stakeholders, and delivery teams to translate operational needs into scalable solutions that improve planning, execution, customer enablement, and decision-making. This is a hands-on technical leadership role for someone with deep JD Edwards development experience and a strong understanding of the business systems that support manufacturing organizations. Responsibilities Lead the design, development, testing, deployment, and support of JD Edwards enhancements, applications, reports, interfaces, and integrations. Translate business requirements across ERP, CRM, e-commerce, manufacturing, logistics, finance, reporting, and customer-facing systems into scalable technical solutions. Support manufacturing, supply chain, procurement, inventory, finance, and MRP-related business processes. Develop and maintain JD Edwards customizations using industry best practices. Build and support integrations between ERP and enterprise applications using APIs, web services, middleware, EDI, ETL, and other integration technologies. Partner with architects, business analysts, functional teams, infrastructure, cybersecurity, vendors, and developers to improve enterprise systems. Support solution design, implementation planning, testing, deployments, production support, and post-go-live stabilization. Participate in architecture reviews, standards development, and application modernization initiatives. Create technical documentation including solution designs, interface documentation, data flows, and support procedures. Identify opportunities to simplify processes, improve integrations, automate manual work, and enhance ERP performance. Qualifications Proven experience developing and supporting JD Edwards in a manufacturing, distribution, or industrial environment. Strong understanding of ERP systems supporting manufacturing, inventory, procurement, supply chain, finance, CRM, e-commerce, and MRP. Hands-on experience with JD Edwards development, configuration, reporting, and integrations. Experience with enterprise technologies such as Microsoft Azure, Power BI, Salesforce, RFSmart, SolidWorks, Autodesk Inventor, SAP Concur, Vertex, HighRadius, ReportsNow, or similar business applications. Strong SQL and relational database experience. Experience with APIs, web services, EDI, ETL, middleware, and enterprise integration patterns. Ability to troubleshoot complex application and integration issues. Excellent communication skills and ability to work with both technical and business stakeholders. Experience managing multiple priorities in a structured change management environment. Preferred Experience Technical leadership on JD Edwards implementations, upgrades, or large enhancement projects. Knowledge of manufacturing operations including production scheduling, work orders, bills of material, routings, purchasing, inventory optimization, quality, warranty, and aftermarket parts. Experience supporting ERP standardization, governance, documentation, and process improvement across multiple locations. Interest in expanding into broader ERP, CRM, analytics, automation, cloud, and enterprise technology initiatives. Education & Experience Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related field (or equivalent experience). 7+ years of ERP development, business systems delivery, or application support with significant JD Edwards experience. Manufacturing, distribution, supply chain, inventory, procurement, finance, CRM, e-commerce, reporting, or MRP experience strongly preferred. Work Environment Primarily office-based in New Braunfels, TX. Occasional time spent in manufacturing environments. Up to 10% travel. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Job Description: Regional Strategic Business Development Manager Security Technology Build Executive Relationships. Create Portfolio Opportunities. Accelerate Regional Growth. ECAM is seeking a high-performing Regional Strategic Business Development Manager to drive strategic account growth across the Northeast region. This role is designed for a consultative sales professional who excels at building executive-level relationships, penetrating regional organizations from the top down, and developing long-term portfolio opportunities that generate recurring revenue across multiple locations. Unlike a traditional territory salesperson focused on individual sites, the Regional Strategic BDM develops relationships with executive decision makers before opportunities exist. This role is responsible for creating regional standards, identifying multi-site opportunities, and positioning ECAM as the preferred security technology partner across regional portfolios. In this role, you'll represent ECAM's portfolio of advanced security technologies including Mobile Surveillance Units (MSUs), Live Video Monitoring (LVM), intelligent CCTV, AI-driven monitoring, and integrated security solutions that reduce risk, improve operational visibility, and protect commercial properties, construction projects, logistics facilities, industrial operations, and critical infrastructure. This is a true hunter role with uncapped earning potential and a unique opportunity to influence strategic growth throughout the Northeast Region largest regional organizations. What's in it for You Competitive Earnings: Base Salary $90 - $110,000.00 On Target Earnings $175,000-$250,000 Hybrid position based in Boston, MA. Comprehensive medical, dental, vision, life insurance and 401(k) Significant career advancement opportunities within ECAM Travel up to 40% throughout the Northeast Region for executive meetings, customer visits and industry events Your Responsibilities as a Regional Strategic Business Development Manager Regional Strategic Account Development Develop and execute strategic account plans targeting regional organizations with significant portfolio and multi-site growth potential. Identify, pursue, and close net-new recurring revenue opportunities for ECAM's security technology solutions. Build executive relationships before site-level opportunities exist. Penetrate target organizations through Operations, Security, Facilities, Asset Management, Risk Management, Procurement, Development, and Executive Leadership. Create executive sponsorship that leads to regional portfolio standards and recurring site-level opportunities. Identify customers with long-term enterprise growth potential and partner with ECAM's National Strategic Sales organization when opportunities expand beyond regional scope. Maintain accurate forecasting, pipeline management, and CRM activity within Salesforce. Successfully achieve progressive monthly quota and KPI expectations. Strategic Sales Leadership Lead complex consultative sales cycles from executive discovery through contract negotiation and close. Develop compelling business cases focused on risk mitigation, operational efficiency, labor reduction, and measurable return on investment. Deliver executive presentations, strategic account reviews, proposals, and RFP responses. Negotiate regional enterprise agreements, multi-site programs, and portfolio-wide security initiatives. Drive executive alignment across multiple customer stakeholders to accelerate organizational adoption. Cross Functional Collaboration Partner closely with Operations, Marketing, Finance, Legal, Engineering, Customer Success, and Implementation teams to ensure successful customer outcomes. Collaborate with traditional Field BDMs to convert executive relationships into individual site opportunities. Partner with the National Strategic Sales organization when regional opportunities evolve into enterprise or national programs. Collaborate with Business Development and Marketing teams to improve strategic account penetration and pipeline conversion. Market Presence Represent ECAM at industry conferences, trade associations, networking events, and executive customer functions. Develop a strong executive presence within the Northeast's commercial real estate, construction, logistics, infrastructure, industrial, manufacturing, and retail communities. Remain informed on emerging security technologies, competitive trends, evolving customer risk environments, and industry best practices. Your Qualifications Authorized to work in the United States Valid driver's license meeting company insurance requirements 5+ years of strategic B2B sales or enterprise business development experience. Demonstrated success developing executive relationships within regional or multi-site organizations. Proven ability to sell complex technology or recurring service solutions through consultative sales processes. Experience managing long sales cycles involving multiple stakeholders and executive decision makers. History of exceeding quota in recurring revenue sales environments. Experience negotiating regional agreements and long-term commercial contracts. Experience building organizational maps and navigating complex customer organizations. Preferred Experience Existing executive relationships within construction, commercial real estate, industrial, logistics, manufacturing, infrastructure, or security industries. Experience selling portfolio or multi-site programs. Background in security technology, intelligent video surveillance, SaaS, managed services, operational technology, or related solutions. Experience creating executive sponsorship that resulted in regional standards or portfolio-wide deployments. Your Skills and Competencies Executive-level communication and presentation skills Consultative and value-based selling approach Executive relationship development Organizational mapping and stakeholder engagement Strategic account planning Commercial negotiation and business acumen Financial analysis and ROI development Ability to manage long, complex sales cycles Strong CRM discipline and forecasting accuracy Highly self-motivated, competitive, and accountable Ability to influence cross-functional stakeholders without direct authority Performance Expectations Develop and maintain executive relationships across 10-15 Regional Strategic Accounts. Build and manage a multi-million-dollar strategic sales pipeline. Generate recurring site-level opportunities through executive account penetration. Prioritize portfolio and multi-site opportunities over individual site transactions. Achieve progressive Year 1 RMR ramp, reaching $25,000 in monthly recurring revenue by the end of Year 1. Successfully identify opportunities appropriate for partnership with ECAM's National Strategic Sales organization as enterprise expansion opportunities emerge. Drive strategic account acquisition, customer expansion, and long-term regional growth. ECAM: Safeguarding Sites with Innovation ECAM is a leader in security technology and remote surveillance. With a mission to deliver smarter, more efficient security solutions, ECAM protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services. Their integrated approach helps clients reduce risk, prevent loss, and maintain peace of mind-24/7. It is the policy of ECAM to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, ECAM complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of ECAM not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
09/19/2026
Full time
Job Description: Regional Strategic Business Development Manager Security Technology Build Executive Relationships. Create Portfolio Opportunities. Accelerate Regional Growth. ECAM is seeking a high-performing Regional Strategic Business Development Manager to drive strategic account growth across the Northeast region. This role is designed for a consultative sales professional who excels at building executive-level relationships, penetrating regional organizations from the top down, and developing long-term portfolio opportunities that generate recurring revenue across multiple locations. Unlike a traditional territory salesperson focused on individual sites, the Regional Strategic BDM develops relationships with executive decision makers before opportunities exist. This role is responsible for creating regional standards, identifying multi-site opportunities, and positioning ECAM as the preferred security technology partner across regional portfolios. In this role, you'll represent ECAM's portfolio of advanced security technologies including Mobile Surveillance Units (MSUs), Live Video Monitoring (LVM), intelligent CCTV, AI-driven monitoring, and integrated security solutions that reduce risk, improve operational visibility, and protect commercial properties, construction projects, logistics facilities, industrial operations, and critical infrastructure. This is a true hunter role with uncapped earning potential and a unique opportunity to influence strategic growth throughout the Northeast Region largest regional organizations. What's in it for You Competitive Earnings: Base Salary $90 - $110,000.00 On Target Earnings $175,000-$250,000 Hybrid position based in Boston, MA. Comprehensive medical, dental, vision, life insurance and 401(k) Significant career advancement opportunities within ECAM Travel up to 40% throughout the Northeast Region for executive meetings, customer visits and industry events Your Responsibilities as a Regional Strategic Business Development Manager Regional Strategic Account Development Develop and execute strategic account plans targeting regional organizations with significant portfolio and multi-site growth potential. Identify, pursue, and close net-new recurring revenue opportunities for ECAM's security technology solutions. Build executive relationships before site-level opportunities exist. Penetrate target organizations through Operations, Security, Facilities, Asset Management, Risk Management, Procurement, Development, and Executive Leadership. Create executive sponsorship that leads to regional portfolio standards and recurring site-level opportunities. Identify customers with long-term enterprise growth potential and partner with ECAM's National Strategic Sales organization when opportunities expand beyond regional scope. Maintain accurate forecasting, pipeline management, and CRM activity within Salesforce. Successfully achieve progressive monthly quota and KPI expectations. Strategic Sales Leadership Lead complex consultative sales cycles from executive discovery through contract negotiation and close. Develop compelling business cases focused on risk mitigation, operational efficiency, labor reduction, and measurable return on investment. Deliver executive presentations, strategic account reviews, proposals, and RFP responses. Negotiate regional enterprise agreements, multi-site programs, and portfolio-wide security initiatives. Drive executive alignment across multiple customer stakeholders to accelerate organizational adoption. Cross Functional Collaboration Partner closely with Operations, Marketing, Finance, Legal, Engineering, Customer Success, and Implementation teams to ensure successful customer outcomes. Collaborate with traditional Field BDMs to convert executive relationships into individual site opportunities. Partner with the National Strategic Sales organization when regional opportunities evolve into enterprise or national programs. Collaborate with Business Development and Marketing teams to improve strategic account penetration and pipeline conversion. Market Presence Represent ECAM at industry conferences, trade associations, networking events, and executive customer functions. Develop a strong executive presence within the Northeast's commercial real estate, construction, logistics, infrastructure, industrial, manufacturing, and retail communities. Remain informed on emerging security technologies, competitive trends, evolving customer risk environments, and industry best practices. Your Qualifications Authorized to work in the United States Valid driver's license meeting company insurance requirements 5+ years of strategic B2B sales or enterprise business development experience. Demonstrated success developing executive relationships within regional or multi-site organizations. Proven ability to sell complex technology or recurring service solutions through consultative sales processes. Experience managing long sales cycles involving multiple stakeholders and executive decision makers. History of exceeding quota in recurring revenue sales environments. Experience negotiating regional agreements and long-term commercial contracts. Experience building organizational maps and navigating complex customer organizations. Preferred Experience Existing executive relationships within construction, commercial real estate, industrial, logistics, manufacturing, infrastructure, or security industries. Experience selling portfolio or multi-site programs. Background in security technology, intelligent video surveillance, SaaS, managed services, operational technology, or related solutions. Experience creating executive sponsorship that resulted in regional standards or portfolio-wide deployments. Your Skills and Competencies Executive-level communication and presentation skills Consultative and value-based selling approach Executive relationship development Organizational mapping and stakeholder engagement Strategic account planning Commercial negotiation and business acumen Financial analysis and ROI development Ability to manage long, complex sales cycles Strong CRM discipline and forecasting accuracy Highly self-motivated, competitive, and accountable Ability to influence cross-functional stakeholders without direct authority Performance Expectations Develop and maintain executive relationships across 10-15 Regional Strategic Accounts. Build and manage a multi-million-dollar strategic sales pipeline. Generate recurring site-level opportunities through executive account penetration. Prioritize portfolio and multi-site opportunities over individual site transactions. Achieve progressive Year 1 RMR ramp, reaching $25,000 in monthly recurring revenue by the end of Year 1. Successfully identify opportunities appropriate for partnership with ECAM's National Strategic Sales organization as enterprise expansion opportunities emerge. Drive strategic account acquisition, customer expansion, and long-term regional growth. ECAM: Safeguarding Sites with Innovation ECAM is a leader in security technology and remote surveillance. With a mission to deliver smarter, more efficient security solutions, ECAM protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services. Their integrated approach helps clients reduce risk, prevent loss, and maintain peace of mind-24/7. It is the policy of ECAM to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, ECAM complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of ECAM not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.