Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Job Summary As a Senior SOC Engineer (AI & Automation), you will design, build, and operate the AI, automation, and detection-engineering capabilities that power our Security Operations Center. Bridging security operations and software engineering, you will develop AI-driven detection, triage, and response tooling, integrate large language model (LLM) and agentic workflows into analyst operations, and ensure those capabilities are accurate, safe, measurable, and continuously improved. As a senior member of the team, you will also serve as a technical leader during major security incidents, leading investigations and turning lessons learned into stronger detections, automations, and playbooks. Responsibilities • Design, build, and maintain AI/ML- and automation-driven capabilities for alert enrichment, correlation, summarization, triage, and prioritization. • Develop and maintain SOAR automations and detection-as-code pipelines that are version-controlled, tested, and peer-reviewed. • Integrate LLM and agentic AI tooling into SOC workflows (copilots, auto-triage agents); engineer prompts, guardrails, and evaluation harnesses. • Evaluate, benchmark, and tune AI models and tools for security use cases, measuring precision and recall, false-positive reduction, and impact on mean time to detect and respond (MTTD/MTTR). • Build data pipelines and feature engineering from security telemetry to support detection and machine-learning use cases. • Apply MLOps practices, including model versioning, monitoring, drift detection, and retraining, to security models running in production. • Ensure responsible and secure AI use, including data governance, prompt-injection and model-abuse defenses, privacy, and output validation. • Partner with detection engineers, SOC analysts, and incident responders to operationalize tooling and feed lessons learned back into models and automations. • Serve as a senior escalation point and incident commander for complex and major incidents, coordinating cross-functional response and directing technical workstreams. • Lead investigations and forensic analysis for escalated incidents and provide hands-on incident response support across on-premises and cloud environments. • Own post-incident reviews and root cause analyses, translating lessons learned into new detections, automations, and playbook improvements. • Develop, run, and mature incident-response playbooks and tabletop exercises (TTX) to validate and improve organizational readiness. • Define and report detection and incident-response metrics (e.g., MTTD, MTTR) to measure and continuously improve SOC effectiveness. • Mentor analysts and engineers, fostering a culture of continuous learning across AI-augmented and incident-response workflows, and promote an AI-first operating model across the SOC. Qualifications • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent years of experience • 7+ years of combined experience across security operations, incident response, and software engineering • Hands-on incident response and digital forensics experience, including leading or coordinating response to complex and major incidents preffered • Strong programming skills (e.g., Python) and sound software-engineering practices, including version control, CI/CD, and automated testing • Hands-on experience building with AI/ML, including large language models, prompt engineering, retrieval-augmented generation (RAG), and/or agentic frameworks • Experience with SOAR/automation and detection engineering (detection-as-code) • Data engineering skills, including working with large security datasets, APIs, and pipelines • Working knowledge of SOC operations and the incident lifecycle, including the MITRE ATT&CK framework, the NIST incident response lifecycle (NIST SP 800-61), the Cyber Kill Chain, and SANS PICERL • Cloud security and cloud-platform experience • Awareness of AI and LLM security risks, such as prompt injection and the OWASP LLM Top 10 • Ability to translate fluently between security and engineering stakeholders. Preferred Qualifications • MLOps experience deploying and maintaining models in production • Relevant security and/or AI/ML certifications, including incident-response and forensics credentials (e.g., GCIH, GCFA, GCFE, GNFA) or CISSP/CISM At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
09/26/2026
Full time
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Job Summary As a Senior SOC Engineer (AI & Automation), you will design, build, and operate the AI, automation, and detection-engineering capabilities that power our Security Operations Center. Bridging security operations and software engineering, you will develop AI-driven detection, triage, and response tooling, integrate large language model (LLM) and agentic workflows into analyst operations, and ensure those capabilities are accurate, safe, measurable, and continuously improved. As a senior member of the team, you will also serve as a technical leader during major security incidents, leading investigations and turning lessons learned into stronger detections, automations, and playbooks. Responsibilities • Design, build, and maintain AI/ML- and automation-driven capabilities for alert enrichment, correlation, summarization, triage, and prioritization. • Develop and maintain SOAR automations and detection-as-code pipelines that are version-controlled, tested, and peer-reviewed. • Integrate LLM and agentic AI tooling into SOC workflows (copilots, auto-triage agents); engineer prompts, guardrails, and evaluation harnesses. • Evaluate, benchmark, and tune AI models and tools for security use cases, measuring precision and recall, false-positive reduction, and impact on mean time to detect and respond (MTTD/MTTR). • Build data pipelines and feature engineering from security telemetry to support detection and machine-learning use cases. • Apply MLOps practices, including model versioning, monitoring, drift detection, and retraining, to security models running in production. • Ensure responsible and secure AI use, including data governance, prompt-injection and model-abuse defenses, privacy, and output validation. • Partner with detection engineers, SOC analysts, and incident responders to operationalize tooling and feed lessons learned back into models and automations. • Serve as a senior escalation point and incident commander for complex and major incidents, coordinating cross-functional response and directing technical workstreams. • Lead investigations and forensic analysis for escalated incidents and provide hands-on incident response support across on-premises and cloud environments. • Own post-incident reviews and root cause analyses, translating lessons learned into new detections, automations, and playbook improvements. • Develop, run, and mature incident-response playbooks and tabletop exercises (TTX) to validate and improve organizational readiness. • Define and report detection and incident-response metrics (e.g., MTTD, MTTR) to measure and continuously improve SOC effectiveness. • Mentor analysts and engineers, fostering a culture of continuous learning across AI-augmented and incident-response workflows, and promote an AI-first operating model across the SOC. Qualifications • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent years of experience • 7+ years of combined experience across security operations, incident response, and software engineering • Hands-on incident response and digital forensics experience, including leading or coordinating response to complex and major incidents preffered • Strong programming skills (e.g., Python) and sound software-engineering practices, including version control, CI/CD, and automated testing • Hands-on experience building with AI/ML, including large language models, prompt engineering, retrieval-augmented generation (RAG), and/or agentic frameworks • Experience with SOAR/automation and detection engineering (detection-as-code) • Data engineering skills, including working with large security datasets, APIs, and pipelines • Working knowledge of SOC operations and the incident lifecycle, including the MITRE ATT&CK framework, the NIST incident response lifecycle (NIST SP 800-61), the Cyber Kill Chain, and SANS PICERL • Cloud security and cloud-platform experience • Awareness of AI and LLM security risks, such as prompt injection and the OWASP LLM Top 10 • Ability to translate fluently between security and engineering stakeholders. Preferred Qualifications • MLOps experience deploying and maintaining models in production • Relevant security and/or AI/ML certifications, including incident-response and forensics credentials (e.g., GCIH, GCFA, GCFE, GNFA) or CISSP/CISM At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
Job Description Job Description Job Title: Security Control Assessor Location: On Site in Arlington, VA Department: Cyber Security Services Reports To: Management FLSA Status: Full Time/Non-exempt Clearance: Top Secret clearance with the ability to obtain SCI with CI Polygraph Job Purpose: The security control assessor (SCAs) supports a critical, objective role to evaluate the effectiveness of implemented controls in mitigating security risks. The SCA will support a critical mission within the intelligence community. In the role as a SCA, you are expected to use automated scanning tools, manual techniques, and specialized testing methodologies to identify weaknesses and vulnerabilities. The SCA is expected to be a collaborative member of the RMF program of the organization, to provide intelligent input to system security architectures in order to align with RMF principles and guidelines. This includes ensuring to guide the RMF process so that security controls are integrated seamlessly into system designs to provide comprehensive protection against threats and vulnerabilities. Duties & Responsibilities: The SCA's specific duties include: Advise the Information System Owner (ISO) concerning the impact levels for Confidentiality, Integrity, and Availability for the information on systems. Ensure security assessments are completed for each IS. Initiate a POA&M with identified weaknesses and suspense dates for each IS based on findings and recommendations from the SAR. Evaluate security assessment documentation and provide written recommendations for security authorization to the CISO and AO. Assess proposed changes to Information Systems, their environment of operation, and mission needs that could affect system authorization. Serve as a cybersecurity technical advisor to the CISO and AO under their purview. Be integral to the development of the monitoring strategy. The system-level continuous monitoring strategy must conform to all applicable published DoD enterprise-level or DoD Component-level continuous monitoring strategies. Determine and document in the SAR a risk level for every noncompliant security control in the system baseline. Determine and document in the SAR an aggregate level of risk to the system and identify the key drivers for the assessment. The SCA's risk assessment considers threats, vulnerabilities, and potential impacts as well as existing and planned risk mitigation. Develop the continuous monitoring plan specific to the information system. The SCA is responsible for the RMF deliverables associated with Step 4 of DOD and IC RMF Policies for assigned systems. This includes, but is not limited to: Security Assessment Plans tailored to specific systems control requirements Security control assessment input, which includes narratives for the review of controls and artifacts Security Assessment Reports ATO recommendations or ATO with Condition Memorandums Conduct initial remediation actions once a security assessment has been completed to ensure proper hand off to the ISSM and ISSOs. Assessment of selected controls IAW continuous monitoring strategy The SCA is expected to have additional duties as assigned in support of corporate cyber security services. Additional details are reviewed in accordance with company policies. Requirements Required Skills & Experience: Strong knowledge of Risk Management Framework (RMF) 800-37 and continuous monitoring 800-137 Expert knowledge and hands-on experience with FISMA Systems, NIST 800-series guidelines, FIPS, Security Assessment & Authorization (SA&A) requirements and processes, Continuous Monitoring Framework experience and its tools, Plan of Action & Milestones (POA&M) policies, and vulnerability/patch management, risk management, project management, proficient with Microsoft products - Word, Excel, PowerPoint. Proficient with vulnerability and scanning tools and well-versed in interpreting risk posture resulting from assessment reports. Experience in project management and tracking, and the Microsoft suite of office products Experience of assessing cloud-based security authorizations (FedRamp, AWS & Azure) as well as the NIST control responsibilities Experience with SAP/JSIG Expert with documenting and or reviewing of security materials such as; system security plans (SSP), Security Assessment Report (SAR), and Security Assessment Plan (SAP), and other documents per NIST 800 guidelines. Experience supporting cloud-based security authorizations (FedRamp, AWS, & Azure) Experience creating Security Assessment Plans, Security Assessment Reports, and Executive-level briefings Qualifications: Bachelor's Degree in Computer Science or a related technical discipline Master's Degree preferred. Minimum 6-10 years of experience. Must currently possess an active Top Secret clearance with the ability to obtain SCI with CI Polygraph. DOD 8140 IAM Level II (CAP, CASP, CISM, CISSP, GSLC, CCISO) is required Systems Security Engineering background preferred. Effective communication skills to collaborate with cross-functional teams and stakeholders on implementing security measures organization-wide. Strong analytical skills for identifying system vulnerabilities and documenting control remediation recommendations through collaboration on System Impact Analysis and Documented Risk Acceptance. Detail-oriented with the ability to manage multiple tasks and prioritize effectively. Comprehensive knowledge of RMF activities at a senior level (ability to articulate to Executive audiences preferred). Familiarity with federal regulatory requirements, contractual obligations, and industry standards related to information security. Evaluate adherence to standards such as Privacy, GDPR, and HIPAA Powered by JazzHR I48iVzr4Ds
09/26/2026
Full time
Job Description Job Description Job Title: Security Control Assessor Location: On Site in Arlington, VA Department: Cyber Security Services Reports To: Management FLSA Status: Full Time/Non-exempt Clearance: Top Secret clearance with the ability to obtain SCI with CI Polygraph Job Purpose: The security control assessor (SCAs) supports a critical, objective role to evaluate the effectiveness of implemented controls in mitigating security risks. The SCA will support a critical mission within the intelligence community. In the role as a SCA, you are expected to use automated scanning tools, manual techniques, and specialized testing methodologies to identify weaknesses and vulnerabilities. The SCA is expected to be a collaborative member of the RMF program of the organization, to provide intelligent input to system security architectures in order to align with RMF principles and guidelines. This includes ensuring to guide the RMF process so that security controls are integrated seamlessly into system designs to provide comprehensive protection against threats and vulnerabilities. Duties & Responsibilities: The SCA's specific duties include: Advise the Information System Owner (ISO) concerning the impact levels for Confidentiality, Integrity, and Availability for the information on systems. Ensure security assessments are completed for each IS. Initiate a POA&M with identified weaknesses and suspense dates for each IS based on findings and recommendations from the SAR. Evaluate security assessment documentation and provide written recommendations for security authorization to the CISO and AO. Assess proposed changes to Information Systems, their environment of operation, and mission needs that could affect system authorization. Serve as a cybersecurity technical advisor to the CISO and AO under their purview. Be integral to the development of the monitoring strategy. The system-level continuous monitoring strategy must conform to all applicable published DoD enterprise-level or DoD Component-level continuous monitoring strategies. Determine and document in the SAR a risk level for every noncompliant security control in the system baseline. Determine and document in the SAR an aggregate level of risk to the system and identify the key drivers for the assessment. The SCA's risk assessment considers threats, vulnerabilities, and potential impacts as well as existing and planned risk mitigation. Develop the continuous monitoring plan specific to the information system. The SCA is responsible for the RMF deliverables associated with Step 4 of DOD and IC RMF Policies for assigned systems. This includes, but is not limited to: Security Assessment Plans tailored to specific systems control requirements Security control assessment input, which includes narratives for the review of controls and artifacts Security Assessment Reports ATO recommendations or ATO with Condition Memorandums Conduct initial remediation actions once a security assessment has been completed to ensure proper hand off to the ISSM and ISSOs. Assessment of selected controls IAW continuous monitoring strategy The SCA is expected to have additional duties as assigned in support of corporate cyber security services. Additional details are reviewed in accordance with company policies. Requirements Required Skills & Experience: Strong knowledge of Risk Management Framework (RMF) 800-37 and continuous monitoring 800-137 Expert knowledge and hands-on experience with FISMA Systems, NIST 800-series guidelines, FIPS, Security Assessment & Authorization (SA&A) requirements and processes, Continuous Monitoring Framework experience and its tools, Plan of Action & Milestones (POA&M) policies, and vulnerability/patch management, risk management, project management, proficient with Microsoft products - Word, Excel, PowerPoint. Proficient with vulnerability and scanning tools and well-versed in interpreting risk posture resulting from assessment reports. Experience in project management and tracking, and the Microsoft suite of office products Experience of assessing cloud-based security authorizations (FedRamp, AWS & Azure) as well as the NIST control responsibilities Experience with SAP/JSIG Expert with documenting and or reviewing of security materials such as; system security plans (SSP), Security Assessment Report (SAR), and Security Assessment Plan (SAP), and other documents per NIST 800 guidelines. Experience supporting cloud-based security authorizations (FedRamp, AWS, & Azure) Experience creating Security Assessment Plans, Security Assessment Reports, and Executive-level briefings Qualifications: Bachelor's Degree in Computer Science or a related technical discipline Master's Degree preferred. Minimum 6-10 years of experience. Must currently possess an active Top Secret clearance with the ability to obtain SCI with CI Polygraph. DOD 8140 IAM Level II (CAP, CASP, CISM, CISSP, GSLC, CCISO) is required Systems Security Engineering background preferred. Effective communication skills to collaborate with cross-functional teams and stakeholders on implementing security measures organization-wide. Strong analytical skills for identifying system vulnerabilities and documenting control remediation recommendations through collaboration on System Impact Analysis and Documented Risk Acceptance. Detail-oriented with the ability to manage multiple tasks and prioritize effectively. Comprehensive knowledge of RMF activities at a senior level (ability to articulate to Executive audiences preferred). Familiarity with federal regulatory requirements, contractual obligations, and industry standards related to information security. Evaluate adherence to standards such as Privacy, GDPR, and HIPAA Powered by JazzHR I48iVzr4Ds
Job Description Job Description Job Description Technical Team Lead - Business Intelligence Platform Columbia, MD Full Time TS/SCI with Polygraph Required Position: Technical Team Lead (Software Engineer, Level 3) Location: Columbia, MD (on-site) Category: Software Engineering / Technical Leadership / Data Engineering Clearance Requirement: Active TS/SCI with Polygraph Compensation: $200,000 - $250,000 (annualized USD) Experience Requirement: 12+ years with a Bachelor's degree, OR 10+ years with a Master's degree, OR 4 additional years of relevant experience in lieu of a degree Description Serve as the Technical Team Lead for the Mission Intelligence (MI) team, supporting data engineering, analytics, and automation initiatives. The MI team operates a business intelligence platform that enables enterprise-wide, data-driven decision-making. Your primary responsibility is to ensure the reliability, availability, and quality of this high-impact platform. This is a leadership-leaning role with real engineering teeth: you'll mentor engineers, unblock execution, set technical direction, and quietly hold the line on quality across the platform. Responsibilities Gather stakeholder requirements, assess available data, and develop solutions for delivering key metrics. Break down complex work into actionable steps that demonstrate consistent progress. Remove technical obstacles, manage expectations, and support team execution. Define and communicate task scope through clear documentation and tracking systems. Enable the team to integrate Site Reliability Engineering practices into the operational platform. Mentor and guide junior software engineers and data scientists. Produce project management materials such as agendas, meeting notes, and design decision records. Skills Requirements Strong customer-service orientation. Experience leading technical teams. Effective interpersonal skills for collaborating across diverse backgrounds and skill sets. Familiarity with enterprise-scale software deployment architectures. Experience or exposure to Site Reliability Engineering (SRE) principles. Willingness to contribute to internal and customer-facing documentation. Nice to Haves Experience with Apache NiFi. Experience with Elasticsearch and Kibana. Familiarity with Kubernetes. Knowledge of map-reduce analytic environments (e.g., Hadoop). Experience with frontend UI development. Production-grade software development experience in Java and Python. Experience productizing software as containers with Docker/Kubernetes. Compensation Employment Policy Salary is determined by multiple factors, including location, education, experience, skills, and organizational requirements. The projected compensation range for this position is $200,000 - $250,000 (annualized USD). Benefits Overview At Intezra, Inc., we offer a comprehensive benefits package designed to support long-term career growth and work-life balance: Three CareFirst medical plans available; Intezra pays up to 100% of healthcare premiums and up to 100% of deductibles (based on plan selection) for employees and dependents Intezra pays 100% for CareFirst Dental and Vision plans for employees and dependents 401(k): 15% company contribution (no match required) PTO: 160 hours, increasing with seniority 12 Floating Holidays 4 Code Red Days EEO Statement Intezra, Inc. provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Us Intezra Inc. is a small business prime contractor for all realms of cyber and AI/ML development, from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for the intelligence community for over 15 years. , About Intezra, Inc. Intezra Inc. is a small business prime contractor for all realms of cyber and AI/ML development, from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for the intelligence community for over 15 years.
09/26/2026
Full time
Job Description Job Description Job Description Technical Team Lead - Business Intelligence Platform Columbia, MD Full Time TS/SCI with Polygraph Required Position: Technical Team Lead (Software Engineer, Level 3) Location: Columbia, MD (on-site) Category: Software Engineering / Technical Leadership / Data Engineering Clearance Requirement: Active TS/SCI with Polygraph Compensation: $200,000 - $250,000 (annualized USD) Experience Requirement: 12+ years with a Bachelor's degree, OR 10+ years with a Master's degree, OR 4 additional years of relevant experience in lieu of a degree Description Serve as the Technical Team Lead for the Mission Intelligence (MI) team, supporting data engineering, analytics, and automation initiatives. The MI team operates a business intelligence platform that enables enterprise-wide, data-driven decision-making. Your primary responsibility is to ensure the reliability, availability, and quality of this high-impact platform. This is a leadership-leaning role with real engineering teeth: you'll mentor engineers, unblock execution, set technical direction, and quietly hold the line on quality across the platform. Responsibilities Gather stakeholder requirements, assess available data, and develop solutions for delivering key metrics. Break down complex work into actionable steps that demonstrate consistent progress. Remove technical obstacles, manage expectations, and support team execution. Define and communicate task scope through clear documentation and tracking systems. Enable the team to integrate Site Reliability Engineering practices into the operational platform. Mentor and guide junior software engineers and data scientists. Produce project management materials such as agendas, meeting notes, and design decision records. Skills Requirements Strong customer-service orientation. Experience leading technical teams. Effective interpersonal skills for collaborating across diverse backgrounds and skill sets. Familiarity with enterprise-scale software deployment architectures. Experience or exposure to Site Reliability Engineering (SRE) principles. Willingness to contribute to internal and customer-facing documentation. Nice to Haves Experience with Apache NiFi. Experience with Elasticsearch and Kibana. Familiarity with Kubernetes. Knowledge of map-reduce analytic environments (e.g., Hadoop). Experience with frontend UI development. Production-grade software development experience in Java and Python. Experience productizing software as containers with Docker/Kubernetes. Compensation Employment Policy Salary is determined by multiple factors, including location, education, experience, skills, and organizational requirements. The projected compensation range for this position is $200,000 - $250,000 (annualized USD). Benefits Overview At Intezra, Inc., we offer a comprehensive benefits package designed to support long-term career growth and work-life balance: Three CareFirst medical plans available; Intezra pays up to 100% of healthcare premiums and up to 100% of deductibles (based on plan selection) for employees and dependents Intezra pays 100% for CareFirst Dental and Vision plans for employees and dependents 401(k): 15% company contribution (no match required) PTO: 160 hours, increasing with seniority 12 Floating Holidays 4 Code Red Days EEO Statement Intezra, Inc. provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Us Intezra Inc. is a small business prime contractor for all realms of cyber and AI/ML development, from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for the intelligence community for over 15 years. , About Intezra, Inc. Intezra Inc. is a small business prime contractor for all realms of cyber and AI/ML development, from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for the intelligence community for over 15 years.
Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned , which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems . Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is seeking a Configuration Manager to lead configuration management activities for complex enterprise engineering systems, software applications, hardware/software integrated environments, and Digital Thread modernization initiatives. This position establishes and administers Configuration Management Plans (CMPs), configuration baselines, change-control processes, traceability practices, release-management controls, and audit-ready documentation. The Configuration Manager works with engineering stakeholders, project managers, system architects, software developers, quality assurance personnel, cybersecurity personnel, business/process engineers, and operations and maintenance teams to ensure that approved changes are documented, reviewed, controlled, tested, released, and maintained in accordance with applicable requirements. The role supports disciplined configuration control across PLM, CAD, ALM, DevOps, and enterprise software environments. Hands-on software development or CAD drafting is not required. The successful candidate will demonstrate the ability to manage configuration management processes for complex enterprise applications and engineering environments. Key Responsibilities Establish, maintain, and execute Configuration Management Plans (CMPs) for enterprise engineering systems, software applications, integrations, interfaces, and related technical environments. Lead Change Control Boards (CCBs), including the preparation, coordination, tracking, documentation, and follow-up of proposed changes, decisions, approvals, and action items. Establish and maintain configuration baselines for software, hardware, engineering data, system documentation, interfaces, releases, and operational environments. Enforce traceability across software or hardware life cycles and maintain audit readiness for complex enterprise applications. Coordinate configuration management activities across PLM, CAD data-management, ALM, DevOps, software-development, quality assurance, systems integration, and operations and maintenance efforts. Review, document, track, and maintain records for configuration items, version histories, change requests, approvals, release packages, baseline updates, and configuration-status accounting. Support the planning and execution of software upgrades, system integrations, releases, deployments, cutovers, and post-deployment validation activities. Ensure configuration-controlled artifacts are appropriately identified, versioned, reviewed, approved, stored, and available to authorized stakeholders. Support release-management and deployment-readiness activities by confirming that changes have completed required review, testing, documentation, approval, and baseline-management processes. Work with quality assurance and test personnel to ensure that configuration changes are traceable to applicable requirements, test plans, test results, defects, and resolution records. Support the maintenance of configuration documentation, including CMPs, configuration-item inventories, baseline records, change logs, release records, CCB materials, and audit-support artifacts. Identify configuration-management risks, control gaps, documentation deficiencies, and process-improvement opportunities; communicate findings and support corrective actions. Coordinate with project managers and technical leads to align configuration-management activities with task-order schedules, milestones, deliverables, and implementation plans. Support governance and compliance activities in environments requiring formal change control, controlled releases, security awareness, and structured documentation. Assist with knowledge-transfer activities related to configuration-management procedures, configuration-control processes, change-management requirements, and release-management practices. Qualifications Required Qualifications & Experience Education & Years of Experience: Bachelor's degree in CS, Information Systems, Engineering, or a related field; 5-10 years (Senior) or 10-15 years (Principal) of dedicated Configuration Management experience. CM certifications (e.g., CMPIC, ITIL, NDIA) are a strong plus. Domain Exposure (Must meet AT LEAST ONE of the following): DOE / National Labs: Direct experience within the Department of Energy (DOE), NNSA, or National Laboratories (e.g., Sandia, Los Alamos, Lawrence Livermore, Oak Ridge, Idaho National Lab). Broader Federal / Defense / Aerospace: Experience within complex DoD branches (Army, Navy, Air Force, Space Force), NASA, DHS, DOT, or major defense prime contractors. Strictly Regulated Commercial Industries: Experience managing configuration in heavily audited, highly regulated sectors such as commercial nuclear power, medical devices (FDA-regulated), automotive (ISO 26262), semiconductor manufacturing, or commercial aviation (FAA-regulated). Technical/Tooling Context (Must meet AT LEAST ONE of the following): PTC Ecosystem: Experience supporting environments using PTC products (Windchill, PDMLink, CodeBeamer, Creo). Alternative Enterprise PLM / CAD Suites: Experience managing CM baselines for other major PLM or CAD data management platforms, such as Siemens Teamcenter, Dassault Systèmes (Enovia, 3DEXPERIENCE, SolidWorks PDM), Autodesk Fusion Lifecycle/Vault, or Aras Innovator. Enterprise Software / ALM / DevOps Pipelines: Experience establishing CM controls using mainstream Application Lifecycle Management (ALM) or DevOps toolchains, such as Azure DevOps, Jira/Confluence, Git, GitLab, Jenkins, ServiceNow, or IBM Rational/DOORS. Core Competency: Proven ability to lead Change Control Boards (CCBs), establish Configuration Management Plans (CMPs), enforce traceability across software or hardware life cycles, and maintain audit readiness for complex enterprise applications. Hands-on software development or CAD drafting is not required. Demonstrated ability to coordinate configuration-management activities across multiple technical teams, systems, interfaces, and controlled-release activities. Demonstrated ability to produce clear, complete, and accurate configuration-management documentation, change-control records, baseline records, and audit-support materials. Ability to communicate configuration-management requirements, status, risks, and decisions effectively to technical and non-technical stakeholders. Additional Information All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines.
09/26/2026
Full time
Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned , which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems . Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is seeking a Configuration Manager to lead configuration management activities for complex enterprise engineering systems, software applications, hardware/software integrated environments, and Digital Thread modernization initiatives. This position establishes and administers Configuration Management Plans (CMPs), configuration baselines, change-control processes, traceability practices, release-management controls, and audit-ready documentation. The Configuration Manager works with engineering stakeholders, project managers, system architects, software developers, quality assurance personnel, cybersecurity personnel, business/process engineers, and operations and maintenance teams to ensure that approved changes are documented, reviewed, controlled, tested, released, and maintained in accordance with applicable requirements. The role supports disciplined configuration control across PLM, CAD, ALM, DevOps, and enterprise software environments. Hands-on software development or CAD drafting is not required. The successful candidate will demonstrate the ability to manage configuration management processes for complex enterprise applications and engineering environments. Key Responsibilities Establish, maintain, and execute Configuration Management Plans (CMPs) for enterprise engineering systems, software applications, integrations, interfaces, and related technical environments. Lead Change Control Boards (CCBs), including the preparation, coordination, tracking, documentation, and follow-up of proposed changes, decisions, approvals, and action items. Establish and maintain configuration baselines for software, hardware, engineering data, system documentation, interfaces, releases, and operational environments. Enforce traceability across software or hardware life cycles and maintain audit readiness for complex enterprise applications. Coordinate configuration management activities across PLM, CAD data-management, ALM, DevOps, software-development, quality assurance, systems integration, and operations and maintenance efforts. Review, document, track, and maintain records for configuration items, version histories, change requests, approvals, release packages, baseline updates, and configuration-status accounting. Support the planning and execution of software upgrades, system integrations, releases, deployments, cutovers, and post-deployment validation activities. Ensure configuration-controlled artifacts are appropriately identified, versioned, reviewed, approved, stored, and available to authorized stakeholders. Support release-management and deployment-readiness activities by confirming that changes have completed required review, testing, documentation, approval, and baseline-management processes. Work with quality assurance and test personnel to ensure that configuration changes are traceable to applicable requirements, test plans, test results, defects, and resolution records. Support the maintenance of configuration documentation, including CMPs, configuration-item inventories, baseline records, change logs, release records, CCB materials, and audit-support artifacts. Identify configuration-management risks, control gaps, documentation deficiencies, and process-improvement opportunities; communicate findings and support corrective actions. Coordinate with project managers and technical leads to align configuration-management activities with task-order schedules, milestones, deliverables, and implementation plans. Support governance and compliance activities in environments requiring formal change control, controlled releases, security awareness, and structured documentation. Assist with knowledge-transfer activities related to configuration-management procedures, configuration-control processes, change-management requirements, and release-management practices. Qualifications Required Qualifications & Experience Education & Years of Experience: Bachelor's degree in CS, Information Systems, Engineering, or a related field; 5-10 years (Senior) or 10-15 years (Principal) of dedicated Configuration Management experience. CM certifications (e.g., CMPIC, ITIL, NDIA) are a strong plus. Domain Exposure (Must meet AT LEAST ONE of the following): DOE / National Labs: Direct experience within the Department of Energy (DOE), NNSA, or National Laboratories (e.g., Sandia, Los Alamos, Lawrence Livermore, Oak Ridge, Idaho National Lab). Broader Federal / Defense / Aerospace: Experience within complex DoD branches (Army, Navy, Air Force, Space Force), NASA, DHS, DOT, or major defense prime contractors. Strictly Regulated Commercial Industries: Experience managing configuration in heavily audited, highly regulated sectors such as commercial nuclear power, medical devices (FDA-regulated), automotive (ISO 26262), semiconductor manufacturing, or commercial aviation (FAA-regulated). Technical/Tooling Context (Must meet AT LEAST ONE of the following): PTC Ecosystem: Experience supporting environments using PTC products (Windchill, PDMLink, CodeBeamer, Creo). Alternative Enterprise PLM / CAD Suites: Experience managing CM baselines for other major PLM or CAD data management platforms, such as Siemens Teamcenter, Dassault Systèmes (Enovia, 3DEXPERIENCE, SolidWorks PDM), Autodesk Fusion Lifecycle/Vault, or Aras Innovator. Enterprise Software / ALM / DevOps Pipelines: Experience establishing CM controls using mainstream Application Lifecycle Management (ALM) or DevOps toolchains, such as Azure DevOps, Jira/Confluence, Git, GitLab, Jenkins, ServiceNow, or IBM Rational/DOORS. Core Competency: Proven ability to lead Change Control Boards (CCBs), establish Configuration Management Plans (CMPs), enforce traceability across software or hardware life cycles, and maintain audit readiness for complex enterprise applications. Hands-on software development or CAD drafting is not required. Demonstrated ability to coordinate configuration-management activities across multiple technical teams, systems, interfaces, and controlled-release activities. Demonstrated ability to produce clear, complete, and accurate configuration-management documentation, change-control records, baseline records, and audit-support materials. Ability to communicate configuration-management requirements, status, risks, and decisions effectively to technical and non-technical stakeholders. Additional Information All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines.
Job Description Job Description Description: OCH Technologies is seeking an NCO Technical Lead responsible for leading the day-to-day operational cybersecurity and threat intelligence functions supporting the FAA's National Cybersecurity Operations mission. The lead will run the operational side: monitor threat intelligence feeds, coordinate incident response, analyze emerging threats against NAS infrastructure, and provide technical guidance to the broader cybersecurity team. This position supports a proposal effort and is contingent upon award, customer approval, and successful onboarding requirements. Location Hybrid - Air Traffic Control System Command Center (ATCSCC) Washington, DC OR Leesburg, VA This position has the potential to travel up to 20%. Core Responsibilities & Duties Provide day-to-day technical oversight, coordination, and guidance to contractor personnel performing operational cybersecurity and threat intelligence functions. Lead all activities supporting the National Cybersecurity Operations (NCO) mission including threat intelligence collection and analysis, threat hunting, and incident response coordination. Monitor and analyze cyber threat intelligence relevant to FAA and NAS systems. Produce actionable intelligence products that inform assessment priorities and defensive posture decisions. Coordinate incident response activities when potential security events are identified. Ensure response actions follow established procedures and are documented. Attend all Program Management Reviews with the Program Manager and report on NCO operational support activities, threat intelligence findings, deliverables, and technical issues. Maintain awareness of emerging cyber threats targeting critical infrastructure, aviation systems, and government networks. Brief FAA leadership on threat trends and recommended defensive actions. Collaborate with the Security Assessment Lead and Penetration Testing Lead to ensure assessment and testing priorities reflect the current threat landscape. Develop and maintain standard operating procedures for NCO functions including escalation criteria, reporting templates, and coordination protocols. Manage and oversee contractor staff performing NCO functions. Ensure personnel maintain required qualifications and training. Responsibilities may evolve over time to support team and organizational goals but will remain consistent with the overall scope of the role. Requirements: Minimum Qualifications Education Bachelor's degree in Cybersecurity, Computer Science, Information Technology, Engineering, Mathematics, or Physics from an accredited institution Experience At least fifteen (15)+ years of cybersecurity experience with at least 5 years of management and supervisory responsibility over operational cybersecurity, threat intelligence teams, or SOC/CIRT functions. At least 2 years of relevant experience must be recent (performed within the last 3 years). Demonstrated experience leading incident response and threat intelligence operations in a federal or critical infrastructure environment. Strong understanding of cyber threat intelligence frameworks (MITRE ATT&CK, Diamond Model, Cyber Kill Chain) and experience producing actionable intelligence products. Experience with SIEM platforms, threat intelligence platforms, and endpoint detection and response (EDR) tools. Knowledge of network defense monitoring, log analysis, and anomaly detection in complex, multi-segment network environments. Security Clearance Requirement Candidate must have the ability to obtain and maintain a Public Trust Active Secret clearance preferred Certifications Security certification such as CISSP, CISM, or CASP required GCIH (GIAC Certified Incident Handler) or GCTI (GIAC Cyber Threat Intelligence) strongly preferred GCFA, GNFA, or GCIA preferred for forensics/network analysis depth CND, CNDA, GDAT, GDSA, GCED, GCFA are directly relevant Preferred Qualifications Prior experience supporting FAA, DoD, or other critical infrastructure cybersecurity operations. Experience with aviation-specific cyber threats or operational technology (OT/ICS) threat analysis. Familiarity with FAA Security Operations Center (SOC) operations. Experience coordinating with federal threat intelligence sharing organizations (US-CERT, CISA, sector ISACs). Modern threat intelligence platforms (MISP, OpenCTI) for structured threat data management and sharing. SOAR platforms (Cortex XSOAR, Splunk SOAR, Tines) for automated incident response workflows and playbook execution. EDR/XDR tools (CrowdStrike Falcon, SentinelOne, Carbon Black) for endpoint-level detection and response in operational environments. AI/ML-based anomaly detection and threat hunting tools for identifying novel attack patterns across complex, multi-segment network environments. Attack surface management platforms for continuous external exposure monitoring of NAS-connected assets. Other Required Skills and Abilities Understanding of federal cybersecurity policy (FISMA, NIST CSF, CDM program) and how operational cybersecurity functions support broader agency security objectives. Strong written and verbal communication skills. Ability to brief senior leadership on threat landscape and operational status. About Us : At OCH, we are more than just a government contracting firm; we are innovators and leaders in providing cutting-edge IT services and cybersecurity solutions. Driven by a set of fundamental values, we excel in creating secure, efficient, and forward-thinking solutions that empower the government agencies we work with. Our commitment to maintaining the highest standards of integrity, adapting swiftly to new challenges, and focusing on the people we serve ensures that we consistently exceed expectations and lead the industry in innovation and reliability. What Defines Us: Integrity - We act with unwavering honesty, ensuring every decision is rooted ethically. Adaptable - We swiftly adapt to changes, seizing opportunities to innovate and lead. People-Focused - We prioritize relationships, championing growth and mutual success. Accountable - We own our outcomes, striving for excellence through continuous improvement. Collaborative - We cultivate teamwork, harnessing diverse talents to forge groundbreaking solutions. Why Join Us? Step into a role at OCH where your contributions make a tangible impact. Join a team that values creativity and initiative, offering a platform to transform the landscape of government IT services. Here, your work is not just a career-it's a mission. Embrace the opportunity to grow, innovate, and excel alongside industry leaders who are as passionate about technology as they are about making a difference. Plus, we offer a comprehensive benefits package designed to support your wellbeing and work-life balance, including: Paid time off and Holidays Medical, Dental, and Vision Insurance Paid Parental Leave Short-term disability, long-term disability, and life insurance - Employer Paid! 401(k) Additional Voluntary Life Insurance Tuition Reimbursement & More! E-Verify Participation: OCH Technologies, LLC is a participant of E-Verify to verify the identity and employment eligibility of newly hired employees. Veteran's Preference and Accessibility Statement : At OCH Technologies, we deeply respect and appreciate the unique skills and experiences that veterans bring to our team. As a federal contractor, we encourage qualified veterans to apply and provide preference where permitted by law. Your service and dedication are valued here. We are committed to creating a workplace that is open, welcoming, and accessible to everyone. In accordance with the Americans with Disabilities Act (ADA) and Section 503 of the Rehabilitation Act, we provide reasonable accommodations throughout the hiring process to ensure individuals with disabilities can apply without barriers. If you need assistance or an accommodation, please contact us at . OCH Technologies, LLC is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, disability, gender identity, or any other protected characteristic as outlined by federal, state, or local laws.
09/26/2026
Full time
Job Description Job Description Description: OCH Technologies is seeking an NCO Technical Lead responsible for leading the day-to-day operational cybersecurity and threat intelligence functions supporting the FAA's National Cybersecurity Operations mission. The lead will run the operational side: monitor threat intelligence feeds, coordinate incident response, analyze emerging threats against NAS infrastructure, and provide technical guidance to the broader cybersecurity team. This position supports a proposal effort and is contingent upon award, customer approval, and successful onboarding requirements. Location Hybrid - Air Traffic Control System Command Center (ATCSCC) Washington, DC OR Leesburg, VA This position has the potential to travel up to 20%. Core Responsibilities & Duties Provide day-to-day technical oversight, coordination, and guidance to contractor personnel performing operational cybersecurity and threat intelligence functions. Lead all activities supporting the National Cybersecurity Operations (NCO) mission including threat intelligence collection and analysis, threat hunting, and incident response coordination. Monitor and analyze cyber threat intelligence relevant to FAA and NAS systems. Produce actionable intelligence products that inform assessment priorities and defensive posture decisions. Coordinate incident response activities when potential security events are identified. Ensure response actions follow established procedures and are documented. Attend all Program Management Reviews with the Program Manager and report on NCO operational support activities, threat intelligence findings, deliverables, and technical issues. Maintain awareness of emerging cyber threats targeting critical infrastructure, aviation systems, and government networks. Brief FAA leadership on threat trends and recommended defensive actions. Collaborate with the Security Assessment Lead and Penetration Testing Lead to ensure assessment and testing priorities reflect the current threat landscape. Develop and maintain standard operating procedures for NCO functions including escalation criteria, reporting templates, and coordination protocols. Manage and oversee contractor staff performing NCO functions. Ensure personnel maintain required qualifications and training. Responsibilities may evolve over time to support team and organizational goals but will remain consistent with the overall scope of the role. Requirements: Minimum Qualifications Education Bachelor's degree in Cybersecurity, Computer Science, Information Technology, Engineering, Mathematics, or Physics from an accredited institution Experience At least fifteen (15)+ years of cybersecurity experience with at least 5 years of management and supervisory responsibility over operational cybersecurity, threat intelligence teams, or SOC/CIRT functions. At least 2 years of relevant experience must be recent (performed within the last 3 years). Demonstrated experience leading incident response and threat intelligence operations in a federal or critical infrastructure environment. Strong understanding of cyber threat intelligence frameworks (MITRE ATT&CK, Diamond Model, Cyber Kill Chain) and experience producing actionable intelligence products. Experience with SIEM platforms, threat intelligence platforms, and endpoint detection and response (EDR) tools. Knowledge of network defense monitoring, log analysis, and anomaly detection in complex, multi-segment network environments. Security Clearance Requirement Candidate must have the ability to obtain and maintain a Public Trust Active Secret clearance preferred Certifications Security certification such as CISSP, CISM, or CASP required GCIH (GIAC Certified Incident Handler) or GCTI (GIAC Cyber Threat Intelligence) strongly preferred GCFA, GNFA, or GCIA preferred for forensics/network analysis depth CND, CNDA, GDAT, GDSA, GCED, GCFA are directly relevant Preferred Qualifications Prior experience supporting FAA, DoD, or other critical infrastructure cybersecurity operations. Experience with aviation-specific cyber threats or operational technology (OT/ICS) threat analysis. Familiarity with FAA Security Operations Center (SOC) operations. Experience coordinating with federal threat intelligence sharing organizations (US-CERT, CISA, sector ISACs). Modern threat intelligence platforms (MISP, OpenCTI) for structured threat data management and sharing. SOAR platforms (Cortex XSOAR, Splunk SOAR, Tines) for automated incident response workflows and playbook execution. EDR/XDR tools (CrowdStrike Falcon, SentinelOne, Carbon Black) for endpoint-level detection and response in operational environments. AI/ML-based anomaly detection and threat hunting tools for identifying novel attack patterns across complex, multi-segment network environments. Attack surface management platforms for continuous external exposure monitoring of NAS-connected assets. Other Required Skills and Abilities Understanding of federal cybersecurity policy (FISMA, NIST CSF, CDM program) and how operational cybersecurity functions support broader agency security objectives. Strong written and verbal communication skills. Ability to brief senior leadership on threat landscape and operational status. About Us : At OCH, we are more than just a government contracting firm; we are innovators and leaders in providing cutting-edge IT services and cybersecurity solutions. Driven by a set of fundamental values, we excel in creating secure, efficient, and forward-thinking solutions that empower the government agencies we work with. Our commitment to maintaining the highest standards of integrity, adapting swiftly to new challenges, and focusing on the people we serve ensures that we consistently exceed expectations and lead the industry in innovation and reliability. What Defines Us: Integrity - We act with unwavering honesty, ensuring every decision is rooted ethically. Adaptable - We swiftly adapt to changes, seizing opportunities to innovate and lead. People-Focused - We prioritize relationships, championing growth and mutual success. Accountable - We own our outcomes, striving for excellence through continuous improvement. Collaborative - We cultivate teamwork, harnessing diverse talents to forge groundbreaking solutions. Why Join Us? Step into a role at OCH where your contributions make a tangible impact. Join a team that values creativity and initiative, offering a platform to transform the landscape of government IT services. Here, your work is not just a career-it's a mission. Embrace the opportunity to grow, innovate, and excel alongside industry leaders who are as passionate about technology as they are about making a difference. Plus, we offer a comprehensive benefits package designed to support your wellbeing and work-life balance, including: Paid time off and Holidays Medical, Dental, and Vision Insurance Paid Parental Leave Short-term disability, long-term disability, and life insurance - Employer Paid! 401(k) Additional Voluntary Life Insurance Tuition Reimbursement & More! E-Verify Participation: OCH Technologies, LLC is a participant of E-Verify to verify the identity and employment eligibility of newly hired employees. Veteran's Preference and Accessibility Statement : At OCH Technologies, we deeply respect and appreciate the unique skills and experiences that veterans bring to our team. As a federal contractor, we encourage qualified veterans to apply and provide preference where permitted by law. Your service and dedication are valued here. We are committed to creating a workplace that is open, welcoming, and accessible to everyone. In accordance with the Americans with Disabilities Act (ADA) and Section 503 of the Rehabilitation Act, we provide reasonable accommodations throughout the hiring process to ensure individuals with disabilities can apply without barriers. If you need assistance or an accommodation, please contact us at . OCH Technologies, LLC is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, disability, gender identity, or any other protected characteristic as outlined by federal, state, or local laws.
Job Description Job Description Job Description Technical Team Lead - Business Intelligence Platform Columbia, MD Full Time TS/SCI with Polygraph Required Position: Technical Team Lead (Software Engineer, Level 3) Location: Columbia, MD (on-site) Category: Software Engineering / Technical Leadership / Data Engineering Clearance Requirement: Active TS/SCI with Polygraph Compensation: $200,000 - $250,000 (annualized USD) Experience Requirement: 12+ years with a Bachelor's degree, OR 10+ years with a Master's degree, OR 4 additional years of relevant experience in lieu of a degree Description Serve as the Technical Team Lead for the Mission Intelligence (MI) team, supporting data engineering, analytics, and automation initiatives. The MI team operates a business intelligence platform that enables enterprise-wide, data-driven decision-making. Your primary responsibility is to ensure the reliability, availability, and quality of this high-impact platform. You'll also contribute to the MI team as a systems engineer, software engineer, and analytic developer - designing, developing, and integrating solutions that involve the analysis of large data sets to establish operational visibility and deliver actionable insights. Responsibilities Develop analytics to combine, normalize, and enrich large data sets. Design and implement ETL workflows to convert and normalize data. Augment the platform with new tools or technologies. Gather stakeholder requirements, assess available data, and develop solutions for delivering key metrics. Break down tasks into actionable steps that demonstrate consistent progress. Remove technical obstacles, manage expectations, and support team execution. Define and communicate task scope through clear documentation and tracking systems. Enable the team to integrate Site Reliability Engineering practices into the operational platform. Mentor and guide junior software engineers and data scientists. Produce project management materials such as agendas, meeting notes, and design decision records. Skills Requirements Experience supporting enterprise-scale platforms. Strong Java development skills. Familiarity with authentication and authorization platforms and standards. Experience with service containerization and deployment with Docker/Kubernetes. Familiarity with Git for software version control. Experience with Atlassian Tools (Jira, Confluence). Customer-service mindset. Experience leading technical teams. Effective interpersonal skills for collaborating across diverse backgrounds and skill sets. Experience or exposure to Site Reliability Engineering (SRE) principles. Willingness to contribute to internal and customer-facing documentation. Nice to Haves Experience with Apache NiFi. Experience with Elasticsearch and Kibana. Familiarity with Kubernetes. Knowledge of map-reduce analytic environments (e.g., Hadoop). Python experience. Prior experience in cyber operations or capability development. Compensation Employment Policy Salary is determined by multiple factors, including location, education, experience, skills, and organizational requirements. The projected compensation range for this position is $200,000 - $250,000 (annualized USD). Benefits Overview At Intezra, Inc., we offer a comprehensive benefits package designed to support long-term career growth and work-life balance: Three CareFirst medical plans available; Intezra pays up to 100% of healthcare premiums and up to 100% of deductibles (based on plan selection) for employees and dependents Intezra pays 100% for CareFirst Dental and Vision plans for employees and dependents 401(k): 15% company contribution (no match required) PTO: 160 hours, increasing with seniority 12 Floating Holidays 4 Code Red Days EEO Statement Intezra, Inc. provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Us Intezra Inc. is a small business prime contractor for all realms of cyber and AI/ML development, from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for the intelligence community for over 15 years. , About Intezra, Inc. Intezra Inc. is a small business prime contractor for all realms of cyber and AI/ML development, from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for the intelligence community for over 15 years.
09/26/2026
Full time
Job Description Job Description Job Description Technical Team Lead - Business Intelligence Platform Columbia, MD Full Time TS/SCI with Polygraph Required Position: Technical Team Lead (Software Engineer, Level 3) Location: Columbia, MD (on-site) Category: Software Engineering / Technical Leadership / Data Engineering Clearance Requirement: Active TS/SCI with Polygraph Compensation: $200,000 - $250,000 (annualized USD) Experience Requirement: 12+ years with a Bachelor's degree, OR 10+ years with a Master's degree, OR 4 additional years of relevant experience in lieu of a degree Description Serve as the Technical Team Lead for the Mission Intelligence (MI) team, supporting data engineering, analytics, and automation initiatives. The MI team operates a business intelligence platform that enables enterprise-wide, data-driven decision-making. Your primary responsibility is to ensure the reliability, availability, and quality of this high-impact platform. You'll also contribute to the MI team as a systems engineer, software engineer, and analytic developer - designing, developing, and integrating solutions that involve the analysis of large data sets to establish operational visibility and deliver actionable insights. Responsibilities Develop analytics to combine, normalize, and enrich large data sets. Design and implement ETL workflows to convert and normalize data. Augment the platform with new tools or technologies. Gather stakeholder requirements, assess available data, and develop solutions for delivering key metrics. Break down tasks into actionable steps that demonstrate consistent progress. Remove technical obstacles, manage expectations, and support team execution. Define and communicate task scope through clear documentation and tracking systems. Enable the team to integrate Site Reliability Engineering practices into the operational platform. Mentor and guide junior software engineers and data scientists. Produce project management materials such as agendas, meeting notes, and design decision records. Skills Requirements Experience supporting enterprise-scale platforms. Strong Java development skills. Familiarity with authentication and authorization platforms and standards. Experience with service containerization and deployment with Docker/Kubernetes. Familiarity with Git for software version control. Experience with Atlassian Tools (Jira, Confluence). Customer-service mindset. Experience leading technical teams. Effective interpersonal skills for collaborating across diverse backgrounds and skill sets. Experience or exposure to Site Reliability Engineering (SRE) principles. Willingness to contribute to internal and customer-facing documentation. Nice to Haves Experience with Apache NiFi. Experience with Elasticsearch and Kibana. Familiarity with Kubernetes. Knowledge of map-reduce analytic environments (e.g., Hadoop). Python experience. Prior experience in cyber operations or capability development. Compensation Employment Policy Salary is determined by multiple factors, including location, education, experience, skills, and organizational requirements. The projected compensation range for this position is $200,000 - $250,000 (annualized USD). Benefits Overview At Intezra, Inc., we offer a comprehensive benefits package designed to support long-term career growth and work-life balance: Three CareFirst medical plans available; Intezra pays up to 100% of healthcare premiums and up to 100% of deductibles (based on plan selection) for employees and dependents Intezra pays 100% for CareFirst Dental and Vision plans for employees and dependents 401(k): 15% company contribution (no match required) PTO: 160 hours, increasing with seniority 12 Floating Holidays 4 Code Red Days EEO Statement Intezra, Inc. provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Us Intezra Inc. is a small business prime contractor for all realms of cyber and AI/ML development, from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for the intelligence community for over 15 years. , About Intezra, Inc. Intezra Inc. is a small business prime contractor for all realms of cyber and AI/ML development, from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for the intelligence community for over 15 years.
Job Description Job Description Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges. Position Summary Credence has an immediate need for a Senior AI Technical Lead to join our growing AI and Automation practice. In this role, you will design and lead the development of cutting-edge AI solutions that drive real-world impact across federal programs. You will guide cross-functional teams, shape technical strategy, and mentor engineers in a fast-paced, mission-driven environment. The ideal candidate is a hands-on leader with a strong background in AI/ML development, cloud platforms, and enterprise-scale systems design. Responsibilities include, but are not limited to: Lead the design, development, and deployment of scalable AI and ML models and systems Translate business requirements into technical solutions across multiple federal missions Oversee the AI/ML development lifecycle, including architecture design, experimentation, and performance optimization Collaborate with cross-functional teams (DevOps, Data Engineering, Cybersecurity) to integrate AI into production environments Provide technical mentorship and conduct code/design reviews for junior and mid-level engineers Research and evaluate emerging AI/ML tools, technologies, and frameworks to drive innovation Ensure all solutions meet federal security, compliance, and cloud architecture standards Requirements Master's degree in AI, Machine Learning, or a related field Minimum of 5+ years of hands-on experience in AI/ML solution development Demonstrated experience leading AI/ML initiatives or technical teams Strong understanding of agentic AI including Transformers, Model Context Protocol, Agent2Agent Protocol, LangGraph, and other modern frameworks. Proficiency in Python and Typescript for application development and advanced scripting, Experience deploying AI solutions in AWS, Azure, or GCP environments Familiarity withCI/CD, containerization (Docker, Kubernetes), and DevOps principles Experience with Agile methodologies and tools (e.g., Git, Jira) Must be a U.S. Citizen and eligible to obtain a DoD Secret clearance Preferred Qualifications Strong understanding of data engineering and data modeling concepts Experience with data visualization tools such as Power BI or Tableau Knowledge of cybersecurity principles, Zero Trust Architecture, RMF and FedRAMP compliance Prior experience with federal or public sector digital modernization projects Familiarity with Lean Six Sigma, ITIL, or service-oriented architecture (SOA) frameworks Salary Range: $185,000 - $215,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
09/26/2026
Full time
Job Description Job Description Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges. Position Summary Credence has an immediate need for a Senior AI Technical Lead to join our growing AI and Automation practice. In this role, you will design and lead the development of cutting-edge AI solutions that drive real-world impact across federal programs. You will guide cross-functional teams, shape technical strategy, and mentor engineers in a fast-paced, mission-driven environment. The ideal candidate is a hands-on leader with a strong background in AI/ML development, cloud platforms, and enterprise-scale systems design. Responsibilities include, but are not limited to: Lead the design, development, and deployment of scalable AI and ML models and systems Translate business requirements into technical solutions across multiple federal missions Oversee the AI/ML development lifecycle, including architecture design, experimentation, and performance optimization Collaborate with cross-functional teams (DevOps, Data Engineering, Cybersecurity) to integrate AI into production environments Provide technical mentorship and conduct code/design reviews for junior and mid-level engineers Research and evaluate emerging AI/ML tools, technologies, and frameworks to drive innovation Ensure all solutions meet federal security, compliance, and cloud architecture standards Requirements Master's degree in AI, Machine Learning, or a related field Minimum of 5+ years of hands-on experience in AI/ML solution development Demonstrated experience leading AI/ML initiatives or technical teams Strong understanding of agentic AI including Transformers, Model Context Protocol, Agent2Agent Protocol, LangGraph, and other modern frameworks. Proficiency in Python and Typescript for application development and advanced scripting, Experience deploying AI solutions in AWS, Azure, or GCP environments Familiarity withCI/CD, containerization (Docker, Kubernetes), and DevOps principles Experience with Agile methodologies and tools (e.g., Git, Jira) Must be a U.S. Citizen and eligible to obtain a DoD Secret clearance Preferred Qualifications Strong understanding of data engineering and data modeling concepts Experience with data visualization tools such as Power BI or Tableau Knowledge of cybersecurity principles, Zero Trust Architecture, RMF and FedRAMP compliance Prior experience with federal or public sector digital modernization projects Familiarity with Lean Six Sigma, ITIL, or service-oriented architecture (SOA) frameworks Salary Range: $185,000 - $215,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
Job Description Job Description ZERO TRUST PROJECT LEAD POSITION DESCRIPTION General Description Zermount Inc. is seeking a Zero Trust (ZT) Technical Project Lead with demonstrated experience in providing enterprise support services while leveraging industry-standard service management best practices. We are looking for a team lead that is able to withstand even the most complex environments for our ZT enterprise initiative. The Project Lead will lead, plan, and manage Information Technology (IT) projects as well as provide leadership and guiding technical staff. They will integrate business and technical aspects of projects that are a part of the implementation of ZT principles across all pillars of ZT (identity, device, network, application and workload and data) to assist the client in meeting the requirements set forth by EO 14028 and OMB M 22-09. The Project Lead will also assess business implications, monitor progress in meeting deadlines, standards, and customer cost targets. They will establish goals and plans that meet project objectives and have expert technical knowledge. In addition, they will direct and control activities for a client, having overall responsibility for financial management, methods, and staffing to ensure all technical requirements are met. This position also includes client reporting and interfacing with senior management to communicate a program's progress and achievements. Decision-making and domain knowledge may have a critical impact on project implementation. The Project Lead will supervise others. Duties & Responsibilities: The ZT Project Lead will lead the Zermount ZT Team to ensure we are designing and implementing solutions and services that secure federal networks and provide leadership required to meet the objectives of EO 14028 and other Federal requirements. Additionally, the ZT Project Lead will provide support and services to include: Analyze, plan, and develop scheduled project plans. Responsible for program Integrated Master Scheduler (IMS) updates, health, and accuracy. Responsible for quality management and control. Provide SME support and technical guidance to information system stakeholders on the implementation of ZTA requirements and participate in design reviews upon request. Ensure alignment of the ZTA program to organizational strategies and deliver anticipated benefits of ZT as outlined in EO 14028, the CISA ZT Maturity Model, and the NIST SP 800-207. Creating month status reports (progression week 1 through week 4 buildup). Perform risk management to include: (1) managing risk across the ZTA program as the landscape evolves; and (2) integrating ZTA into the existing TSA and DHS Cybersecurity Risk Management framework and CISA's ZT maturity model with the goal of the solution reaching the optimal state of maturity. Draft Program Management Report (PMR). Responsible for streamlining and automating enterprise-level performance reporting for all components within ZT, aligned with existing and planned reporting and analytics structures and tools, such as the Continuous Diagnostics and Mitigation (CDM) dashboards, FISMA reporting, and Information Security Continuous Monitoring (ISCM) dashboards Establishing and implementing training processes for all technical personnel. Assisting the TSA in its ultimate goal of meeting or exceeding the "managed and measurable" IG CIGIE FISMA maturity metrics as amended, for all applicable security functions for ZT. Develop, implement, and maintain enterprise-wide performance metrics and measures for the ZT initiative Determine and define clear deliverables, roles, and responsibilities for all resources. Create performance measures for all resources. Managing, updating and maintaining all ZTA program governance documents including but not limited to the ZTA roadmap; which articulates the programs vision, scope, and direction Responsible for development of all management artifacts (PMP, IMP, CP, RMP, QAP, etc.). Ensure program integration and operational processes and procedures. Establishing and maintaining relationships among all stakeholders. Design Dashboard/Briefings to measure program performance, schedule, etc. Responsible for mapping ZTA capabilities outlined throughout this PWS, existing capabilities within the department, and new capabilities the Contractor recommends be added to the Pillars of Zero Trust (currently 5 Pillars) as outlined by CISA, M-21-31, M-22-01, M-22-09, EO 14028, NIST 800-207, and any future memoranda, executive orders, and standards. The Contractor must also map new ZTA capabilities that the Government approves Mentor Team Leads Review and ensure all deliverables are submitted in accordance with the SOW and in a timely manner. Cross task area support as required. Qualifications: A minimum of 10 years of IT cybersecurity management experience including 3 years of direct support for the US Government OR a relevant Bachelor's degree in IT, computer science, business or engineering and 10+ years of IT cybersecurity management experience including 3 years of direct support for the US Government. Experience communicating effectively, both oral and written, with technical, non-technical, and executive-level customers. Understanding and experience with Agile Principles, processes and methodologies. Knowledge of EO 14028, OMB M 22-09, Federal, DoD, and CISA Zero Trust Architecture, Maturity Model, and Technical Reference Architectures. Excellent communication, collaboration, and problem-solving skills. Ability to work independently and as part of a team. Demonstrated ability to effectively engage and manage relationships with highly political clients while maintaining a professional demeanor, exhibiting patience, and navigating sensitive situations with tact. Ability to navigate complex and politically sensitive client environments with professionalism, patience, and tact. Zero Trust Specific Qualifications: System Maturity Model Expertise in the implementation, strategy, roadmap, and analysis with regard to TSA systems and the TSA Enterprise and meet the requirements outlined in M-21-31, M-22-09, EO 14028, and NIST SP 800-207. Working experience associated with implementing all of the Zero Trust requirements based off of the CISA Zero Trust Maturity Model 2.0 and any upcoming versions. SME level knowledge within at least one of the five Zero Trust Maturity Model pillars as defined by the CISA Maturity Model. Possess a deep understanding and proficiency in the principles, technologies, and best practices associated with the pillars. Provide strategic guidance and expertise in implementing Zero Trust within their assigned pillar, ensuring alignment with industry standards and organizational objectives. Deep understanding of the criteria needed to meet the Federal Governments intended, optimal, maturity level. Ability to develop a Zero Trust Maturity Roadmap to achieve optimal maturity level. Education: Minimum of a Bachelor of Science (or higher) in one of the following: computer engineering, computer science, IT, cyber security, or a related field. Relevant years of experience may be used in substitution for situations where the candidate does not have a Bachelor's degree in the required field. Clearance level: Minimum of an active Secret Clearance. Work Location: Hybrid - Primarily Remote. Required onsite work at the client location in Springfield, VA and Zermount HQ in Arlington, VA., will be occasionally required. Hours of Operation: Business Hours: 8:00 am EST - 4:30 pm EST.
09/26/2026
Full time
Job Description Job Description ZERO TRUST PROJECT LEAD POSITION DESCRIPTION General Description Zermount Inc. is seeking a Zero Trust (ZT) Technical Project Lead with demonstrated experience in providing enterprise support services while leveraging industry-standard service management best practices. We are looking for a team lead that is able to withstand even the most complex environments for our ZT enterprise initiative. The Project Lead will lead, plan, and manage Information Technology (IT) projects as well as provide leadership and guiding technical staff. They will integrate business and technical aspects of projects that are a part of the implementation of ZT principles across all pillars of ZT (identity, device, network, application and workload and data) to assist the client in meeting the requirements set forth by EO 14028 and OMB M 22-09. The Project Lead will also assess business implications, monitor progress in meeting deadlines, standards, and customer cost targets. They will establish goals and plans that meet project objectives and have expert technical knowledge. In addition, they will direct and control activities for a client, having overall responsibility for financial management, methods, and staffing to ensure all technical requirements are met. This position also includes client reporting and interfacing with senior management to communicate a program's progress and achievements. Decision-making and domain knowledge may have a critical impact on project implementation. The Project Lead will supervise others. Duties & Responsibilities: The ZT Project Lead will lead the Zermount ZT Team to ensure we are designing and implementing solutions and services that secure federal networks and provide leadership required to meet the objectives of EO 14028 and other Federal requirements. Additionally, the ZT Project Lead will provide support and services to include: Analyze, plan, and develop scheduled project plans. Responsible for program Integrated Master Scheduler (IMS) updates, health, and accuracy. Responsible for quality management and control. Provide SME support and technical guidance to information system stakeholders on the implementation of ZTA requirements and participate in design reviews upon request. Ensure alignment of the ZTA program to organizational strategies and deliver anticipated benefits of ZT as outlined in EO 14028, the CISA ZT Maturity Model, and the NIST SP 800-207. Creating month status reports (progression week 1 through week 4 buildup). Perform risk management to include: (1) managing risk across the ZTA program as the landscape evolves; and (2) integrating ZTA into the existing TSA and DHS Cybersecurity Risk Management framework and CISA's ZT maturity model with the goal of the solution reaching the optimal state of maturity. Draft Program Management Report (PMR). Responsible for streamlining and automating enterprise-level performance reporting for all components within ZT, aligned with existing and planned reporting and analytics structures and tools, such as the Continuous Diagnostics and Mitigation (CDM) dashboards, FISMA reporting, and Information Security Continuous Monitoring (ISCM) dashboards Establishing and implementing training processes for all technical personnel. Assisting the TSA in its ultimate goal of meeting or exceeding the "managed and measurable" IG CIGIE FISMA maturity metrics as amended, for all applicable security functions for ZT. Develop, implement, and maintain enterprise-wide performance metrics and measures for the ZT initiative Determine and define clear deliverables, roles, and responsibilities for all resources. Create performance measures for all resources. Managing, updating and maintaining all ZTA program governance documents including but not limited to the ZTA roadmap; which articulates the programs vision, scope, and direction Responsible for development of all management artifacts (PMP, IMP, CP, RMP, QAP, etc.). Ensure program integration and operational processes and procedures. Establishing and maintaining relationships among all stakeholders. Design Dashboard/Briefings to measure program performance, schedule, etc. Responsible for mapping ZTA capabilities outlined throughout this PWS, existing capabilities within the department, and new capabilities the Contractor recommends be added to the Pillars of Zero Trust (currently 5 Pillars) as outlined by CISA, M-21-31, M-22-01, M-22-09, EO 14028, NIST 800-207, and any future memoranda, executive orders, and standards. The Contractor must also map new ZTA capabilities that the Government approves Mentor Team Leads Review and ensure all deliverables are submitted in accordance with the SOW and in a timely manner. Cross task area support as required. Qualifications: A minimum of 10 years of IT cybersecurity management experience including 3 years of direct support for the US Government OR a relevant Bachelor's degree in IT, computer science, business or engineering and 10+ years of IT cybersecurity management experience including 3 years of direct support for the US Government. Experience communicating effectively, both oral and written, with technical, non-technical, and executive-level customers. Understanding and experience with Agile Principles, processes and methodologies. Knowledge of EO 14028, OMB M 22-09, Federal, DoD, and CISA Zero Trust Architecture, Maturity Model, and Technical Reference Architectures. Excellent communication, collaboration, and problem-solving skills. Ability to work independently and as part of a team. Demonstrated ability to effectively engage and manage relationships with highly political clients while maintaining a professional demeanor, exhibiting patience, and navigating sensitive situations with tact. Ability to navigate complex and politically sensitive client environments with professionalism, patience, and tact. Zero Trust Specific Qualifications: System Maturity Model Expertise in the implementation, strategy, roadmap, and analysis with regard to TSA systems and the TSA Enterprise and meet the requirements outlined in M-21-31, M-22-09, EO 14028, and NIST SP 800-207. Working experience associated with implementing all of the Zero Trust requirements based off of the CISA Zero Trust Maturity Model 2.0 and any upcoming versions. SME level knowledge within at least one of the five Zero Trust Maturity Model pillars as defined by the CISA Maturity Model. Possess a deep understanding and proficiency in the principles, technologies, and best practices associated with the pillars. Provide strategic guidance and expertise in implementing Zero Trust within their assigned pillar, ensuring alignment with industry standards and organizational objectives. Deep understanding of the criteria needed to meet the Federal Governments intended, optimal, maturity level. Ability to develop a Zero Trust Maturity Roadmap to achieve optimal maturity level. Education: Minimum of a Bachelor of Science (or higher) in one of the following: computer engineering, computer science, IT, cyber security, or a related field. Relevant years of experience may be used in substitution for situations where the candidate does not have a Bachelor's degree in the required field. Clearance level: Minimum of an active Secret Clearance. Work Location: Hybrid - Primarily Remote. Required onsite work at the client location in Springfield, VA and Zermount HQ in Arlington, VA., will be occasionally required. Hours of Operation: Business Hours: 8:00 am EST - 4:30 pm EST.
Job Description Job Description Description: Job Title: Security Control Assessor Location: On Site in Arlington, VA Department: Cyber Security Services Reports To: Management FLSA Status: Full Time/Non-exempt Job Purpose: The security control assessor (SCAs) supports a critical, objective role to evaluate the effectiveness of implemented controls in mitigating security risks. The SCA will support a critical mission within the intelligence community. In the role as a SCA, you are expected to use automated scanning tools, manual techniques, and specialized testing methodologies to identify weaknesses and vulnerabilities. The SCA is expected to be a collaborative member of the RMF program of the organization, to provide intelligent input to system security architectures in order to align with RMF principles and guidelines. This includes ensuring to guide the RMF process so that security controls are integrated seamlessly into system designs to provide comprehensive protection against threats and vulnerabilities. Duties & Responsibilities: The SCA's specific duties include: Advise the Information System Owner (ISO) concerning the impact levels for Confidentiality, Integrity, and Availability for the information on systems. Ensure security assessments are completed for each IS. Initiate a POA&M with identified weaknesses and suspense dates for each IS based on findings and recommendations from the SAR. Evaluate security assessment documentation and provide written recommendations for security authorization to the CISO and AO. Assess proposed changes to Information Systems, their environment of operation, and mission needs that could affect system authorization. Serve as a cybersecurity technical advisor to the CISO and AO under their purview. Be integral to the development of the monitoring strategy. The system-level continuous monitoring strategy must conform to all applicable published DoD enterprise-level or DoD Component-level continuous monitoring strategies. Determine and document in the SAR a risk level for every noncompliant security control in the system baseline. Determine and document in the SAR an aggregate level of risk to the system and identify the key drivers for the assessment. The SCA's risk assessment considers threats, vulnerabilities, and potential impacts as well as existing and planned risk mitigation. Develop the continuous monitoring plan specific to the information system. The SCA is responsible for the RMF deliverables associated with Step 4 of DOD and IC RMF Policies for assigned systems. This includes, but is not limited to: Security Assessment Plans tailored to specific systems control requirements Security control assessment input, which includes narratives for the review of controls and artifacts Security Assessment Reports ATO recommendations or ATO with Condition Memorandums Conduct initial remediation actions once a security assessment has been completed to ensure proper hand off to the ISSM and ISSOs. Assessment of selected controls IAW continuous monitoring strategy The SCA is expected to have additional duties as assigned in support of corporate cyber security services. Additional details are reviewed in accordance with company policies. Requirements: Required Skills & Experience: Strong knowledge of Risk Management Framework (RMF) 800-37 and continuous monitoring 800-137 Expert knowledge and hands-on experience with FISMA Systems, NIST 800-series guidelines, FIPS, Security Assessment & Authorization (SA&A) requirements and processes, Continuous Monitoring Framework experience and its tools, Plan of Action & Milestones (POA&M) policies, and vulnerability/patch management, risk management, project management, proficient with Microsoft products - Word, Excel, PowerPoint. Proficient with vulnerability and scanning tools and well-versed in interpreting risk posture resulting from assessment reports. Experience in project management and tracking, and the Microsoft suite of office products Experience of assessing cloud-based security authorizations (FedRamp, AWS & Azure) as well as the NIST control responsibilities Experience with SAP/JSIG Expert with documenting and or reviewing of security materials such as; system security plans (SSP), Security Assessment Report (SAR), and Security Assessment Plan (SAP), and other documents per NIST 800 guidelines. Experience supporting cloud-based security authorizations (FedRamp, AWS, & Azure) Experience creating Security Assessment Plans, Security Assessment Reports, and Executive-level briefings Qualifications: Bachelor's Degree in Computer Science or a related technical discipline Master's Degree preferred. Minimum 6-10 years of experience. Must currently possess an active TS/SCI with the ability to obtain and maintain a CI polygraph. DOD 8140 IAM Level II (CAP, CASP, CISM, CISSP, GSLC, CCISO) is required Systems Security Engineering background preferred. Effective communication skills to collaborate with cross-functional teams and stakeholders on implementing security measures organization-wide. Strong analytical skills for identifying system vulnerabilities and documenting control remediation recommendations through collaboration on System Impact Analysis and Documented Risk Acceptance. Detail-oriented with the ability to manage multiple tasks and prioritize effectively. Comprehensive knowledge of RMF activities at a senior level (ability to articulate to Executive audiences preferred). Familiarity with federal regulatory requirements, contractual obligations, and industry standards related to information security. Evaluate adherence to standards such as Privacy, GDPR, and HIPAA Other: This is typical office or administrative work, and there is no exposure to adverse environmental conditions. This position requires sedentary work. Sedentary work is defined as: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
09/26/2026
Full time
Job Description Job Description Description: Job Title: Security Control Assessor Location: On Site in Arlington, VA Department: Cyber Security Services Reports To: Management FLSA Status: Full Time/Non-exempt Job Purpose: The security control assessor (SCAs) supports a critical, objective role to evaluate the effectiveness of implemented controls in mitigating security risks. The SCA will support a critical mission within the intelligence community. In the role as a SCA, you are expected to use automated scanning tools, manual techniques, and specialized testing methodologies to identify weaknesses and vulnerabilities. The SCA is expected to be a collaborative member of the RMF program of the organization, to provide intelligent input to system security architectures in order to align with RMF principles and guidelines. This includes ensuring to guide the RMF process so that security controls are integrated seamlessly into system designs to provide comprehensive protection against threats and vulnerabilities. Duties & Responsibilities: The SCA's specific duties include: Advise the Information System Owner (ISO) concerning the impact levels for Confidentiality, Integrity, and Availability for the information on systems. Ensure security assessments are completed for each IS. Initiate a POA&M with identified weaknesses and suspense dates for each IS based on findings and recommendations from the SAR. Evaluate security assessment documentation and provide written recommendations for security authorization to the CISO and AO. Assess proposed changes to Information Systems, their environment of operation, and mission needs that could affect system authorization. Serve as a cybersecurity technical advisor to the CISO and AO under their purview. Be integral to the development of the monitoring strategy. The system-level continuous monitoring strategy must conform to all applicable published DoD enterprise-level or DoD Component-level continuous monitoring strategies. Determine and document in the SAR a risk level for every noncompliant security control in the system baseline. Determine and document in the SAR an aggregate level of risk to the system and identify the key drivers for the assessment. The SCA's risk assessment considers threats, vulnerabilities, and potential impacts as well as existing and planned risk mitigation. Develop the continuous monitoring plan specific to the information system. The SCA is responsible for the RMF deliverables associated with Step 4 of DOD and IC RMF Policies for assigned systems. This includes, but is not limited to: Security Assessment Plans tailored to specific systems control requirements Security control assessment input, which includes narratives for the review of controls and artifacts Security Assessment Reports ATO recommendations or ATO with Condition Memorandums Conduct initial remediation actions once a security assessment has been completed to ensure proper hand off to the ISSM and ISSOs. Assessment of selected controls IAW continuous monitoring strategy The SCA is expected to have additional duties as assigned in support of corporate cyber security services. Additional details are reviewed in accordance with company policies. Requirements: Required Skills & Experience: Strong knowledge of Risk Management Framework (RMF) 800-37 and continuous monitoring 800-137 Expert knowledge and hands-on experience with FISMA Systems, NIST 800-series guidelines, FIPS, Security Assessment & Authorization (SA&A) requirements and processes, Continuous Monitoring Framework experience and its tools, Plan of Action & Milestones (POA&M) policies, and vulnerability/patch management, risk management, project management, proficient with Microsoft products - Word, Excel, PowerPoint. Proficient with vulnerability and scanning tools and well-versed in interpreting risk posture resulting from assessment reports. Experience in project management and tracking, and the Microsoft suite of office products Experience of assessing cloud-based security authorizations (FedRamp, AWS & Azure) as well as the NIST control responsibilities Experience with SAP/JSIG Expert with documenting and or reviewing of security materials such as; system security plans (SSP), Security Assessment Report (SAR), and Security Assessment Plan (SAP), and other documents per NIST 800 guidelines. Experience supporting cloud-based security authorizations (FedRamp, AWS, & Azure) Experience creating Security Assessment Plans, Security Assessment Reports, and Executive-level briefings Qualifications: Bachelor's Degree in Computer Science or a related technical discipline Master's Degree preferred. Minimum 6-10 years of experience. Must currently possess an active TS/SCI with the ability to obtain and maintain a CI polygraph. DOD 8140 IAM Level II (CAP, CASP, CISM, CISSP, GSLC, CCISO) is required Systems Security Engineering background preferred. Effective communication skills to collaborate with cross-functional teams and stakeholders on implementing security measures organization-wide. Strong analytical skills for identifying system vulnerabilities and documenting control remediation recommendations through collaboration on System Impact Analysis and Documented Risk Acceptance. Detail-oriented with the ability to manage multiple tasks and prioritize effectively. Comprehensive knowledge of RMF activities at a senior level (ability to articulate to Executive audiences preferred). Familiarity with federal regulatory requirements, contractual obligations, and industry standards related to information security. Evaluate adherence to standards such as Privacy, GDPR, and HIPAA Other: This is typical office or administrative work, and there is no exposure to adverse environmental conditions. This position requires sedentary work. Sedentary work is defined as: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/26/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description About Ayo We are a venture-backed early-stage startup developing processors specialized for machine learning. The processor will provide orders or magnitude improvement in speed and power efficiency with a goal of unseating the GPU as the dominant computing platform for AI. The Role We are seeking a deep AI practitioner to join as a founding team member - someone with hands-on experience working on or alongside a foundation model at scale, who understands what happens under the hood when splitting jobs across thousands of GPUs, and who is excited to bring that depth to novel hardware. They have a full-stack understanding of machine learning architectures, love to optimize algorithms across disciplinary boundaries, and will deploy and train models directly on our prototype chips to help us prove out what our processor can do - no prior hardware experience required. What You'll Do: Deploy and run trained models on prototype hardware and digital twins, producing working demonstrations on our chips. Develop and adapt algorithms to train models on novel processing environments, including our prototype hardware. Work with hardware engineers to define and refine processor architecture based on insights learned through model training and experimentation. Maintain a deep curiosity about what makes AI systems work - and bring that curiosity to bear on how they run on new hardware. Support go-to-market strategy development What We're Looking For: PhD in machine learning, representation learning, theory of computation, or a related field - or equivalent industry experience working on foundation models at scale. Experience training models at scale - distributed training across many GPUs, working with large datasets and compute. Has built and trained neural networks from scratch Deep knowledge of the structure and internal operation of neural networks - including how and why they behave the way they do (e.g. interpretability or explainability work is a plus). Excitement about applying deep AI expertise to new and novel hardware environments - you don't need prior experience with photonics or silicon, but you want to learn. Fluent knowledge of Python Fluency in PyTorch (preferred), TensorFlow, JAX, or other industry-standard ML software libraries Why Ayo You'll be a founding AI team member - shaping how we think about and deploy AI as a company. We are working on a genuinely hard and interesting problem: unseating the GPU as the dominant AI compute platform. Early-stage means real ownership, real impact, and meaningful equity. Competitive salary. Equity commensurate with stage and seniority. Benefits package including health, dental, and vision. Fully onsite in Boston - we are a collaborative, in-person team.
09/26/2026
Full time
Job Description Job Description About Ayo We are a venture-backed early-stage startup developing processors specialized for machine learning. The processor will provide orders or magnitude improvement in speed and power efficiency with a goal of unseating the GPU as the dominant computing platform for AI. The Role We are seeking a deep AI practitioner to join as a founding team member - someone with hands-on experience working on or alongside a foundation model at scale, who understands what happens under the hood when splitting jobs across thousands of GPUs, and who is excited to bring that depth to novel hardware. They have a full-stack understanding of machine learning architectures, love to optimize algorithms across disciplinary boundaries, and will deploy and train models directly on our prototype chips to help us prove out what our processor can do - no prior hardware experience required. What You'll Do: Deploy and run trained models on prototype hardware and digital twins, producing working demonstrations on our chips. Develop and adapt algorithms to train models on novel processing environments, including our prototype hardware. Work with hardware engineers to define and refine processor architecture based on insights learned through model training and experimentation. Maintain a deep curiosity about what makes AI systems work - and bring that curiosity to bear on how they run on new hardware. Support go-to-market strategy development What We're Looking For: PhD in machine learning, representation learning, theory of computation, or a related field - or equivalent industry experience working on foundation models at scale. Experience training models at scale - distributed training across many GPUs, working with large datasets and compute. Has built and trained neural networks from scratch Deep knowledge of the structure and internal operation of neural networks - including how and why they behave the way they do (e.g. interpretability or explainability work is a plus). Excitement about applying deep AI expertise to new and novel hardware environments - you don't need prior experience with photonics or silicon, but you want to learn. Fluent knowledge of Python Fluency in PyTorch (preferred), TensorFlow, JAX, or other industry-standard ML software libraries Why Ayo You'll be a founding AI team member - shaping how we think about and deploy AI as a company. We are working on a genuinely hard and interesting problem: unseating the GPU as the dominant AI compute platform. Early-stage means real ownership, real impact, and meaningful equity. Competitive salary. Equity commensurate with stage and seniority. Benefits package including health, dental, and vision. Fully onsite in Boston - we are a collaborative, in-person team.
Job Description Job Description About ATI: Automated Tire (ATI) is a Series-B startup revolutionizing automotive service with innovative robotic and software technology. Founded by experienced entrepreneurs and backed by major players in the automotive and tire sectors, ATI is building the next generation of tools that make tire shops and dealership service lanes faster, safer, and smarter. If you're passionate about building products that ship into real-world environments, ATI is the place for you. Position Overview: BrakeWise is our production brake inspection product: a mobile application paired with a camera probe that technicians use to assess pad and rotor condition during live service work. The machine learning behind it is a multi-stage pipeline of segmentation and classification models that turn raw imagery into a wear assessment a shop can act on and charge for. That pipeline works, and it is an MVP. It runs on Cloud Functions, and it will not carry us to the customer volume we're signing. We're looking for a Staff MLOps Engineer to own it - to take it from a working prototype to a serving architecture that holds up under real throughput, with the latency, cost, and reliability characteristics a paying customer expects. You'll own every aspect of how our models reach production and how they get better: serving infrastructure, deployment and rollback, monitoring and drift detection, the retraining loop, and the evaluation discipline that tells us whether a new model is actually an improvement. Model accuracy here has commercial consequences - a bad wear call is either a missed repair or an unnecessary one, in front of a customer. This is also the senior cloud architecture voice on the team. You'll partner closely with our Staff Full Stack Engineer, who owns the mobile app and customer dashboard, reviewing designs and setting GCP practices across the platform rather than only within the ML stack. Responsibilities: Own the multi-stage inference pipeline (segmentors and classifiers) end to end - serving architecture, latency, throughput, reliability, and cost per inspection Re-architect the pipeline off its current Cloud Functions MVP onto infrastructure that scales: containerized inference, GPU-backed or accelerated serving where it pays for itself, queueing, batching, and autoscaling Own model deployment: versioning, staged rollout, canary and shadow evaluation, and fast rollback when a model regresses Build and own the improvement loop - field data collection, labeling workflows, dataset versioning, evaluation harnesses, and regression suites that catch quality loss before customers do Monitor model quality in production: drift detection, segmented performance analysis, and triage of real-world failures against real inspection imagery Define the metrics that matter commercially - false-positive and false-negative rates on a wear call, technician override rate, unit inference cost - and report against them Improve model performance directly: architecture selection, augmentation, hard-example mining, and quantization or distillation where latency and cost demand it Evaluate on-device versus cloud inference trade-offs for the mobile app, and own whichever path we choose Establish MLOps foundations: reproducible training, experiment tracking, CI/CD for models, and infrastructure as code Serve as the cloud architecture counterpart to the Staff Full Stack Engineer - reviewing designs, setting GCP best practices, and raising the platform's infrastructure bar Work with hardware and field operations on capture quality - lighting, focus, and probe positioning - since upstream image quality sets the ceiling on model performance Own production support for the ML stack, including incident response and on-call participation for inference availability Proactively identify technical risks and architectural trade-offs, and communicate them clearly to leadership Requirements 8+ years of professional engineering experience, including several years owning machine learning systems in production - not solely model development Demonstrated experience taking a computer vision pipeline from prototype to production scale, serving real users at meaningful volume Deep experience deploying and operating segmentation and classification models, including multi-stage pipelines where one model's output feeds the next Strong cloud infrastructure background, preferably GCP - Vertex AI, Cloud Run, GKE, Cloud Functions, Cloud SQL, Pub/Sub, and Docker Production-grade Python, and fluency with PyTorch or TensorFlow Hands-on experience with model serving and optimization - Triton, TorchServe, ONNX, TensorRT, quantization, or equivalent Experience owning deployment and support for a live system, including incident response, rollback, and on-call Experience building data and labeling pipelines with dataset versioning and reproducible evaluation Comfort with infrastructure as code (e.g., Terraform) and CI/CD automation (e.g., GitHub Actions) Sound judgment on the accuracy, latency, and cost trade-offs that determine whether an ML product is viable Excellent problem-solving, debugging, and communication skills, including with non-technical stakeholders Preferred Qualifications: On-device or edge inference experience (Core ML, TensorFlow Lite, ExecuTorch) and integration into mobile applications Active learning or human-in-the-loop labeling systems Computer vision on small, long-tail, or industrial inspection datasets rather than large public benchmarks Experience with camera and sensor integration, or working alongside hardware teams on capture quality Experience with robotics, IoT, or edge computing (ROS or similar platforms) Familiarity with automotive service, dealership operations, or DMS ecosystems Contributions to open-source projects Why Join ATI: Be part of a groundbreaking startup transforming automotive service technology Work with a team of industry veterans and top-tier robotics and software talent Own the ML platform for a product that already has paying customers - your architecture decisions set the scaling ceiling Our customers are our investors, so you'll develop and test in real service lane environments A genuine data advantage: proprietary inspection imagery from real shops that no public dataset can replicate Clear Total Addressable Market with strong pull from B2B partners Competitive salary and comprehensive benefits package Prime location in Woburn, MA with on-site parking Collaborative, low-ego, high-intensity work environment
09/26/2026
Full time
Job Description Job Description About ATI: Automated Tire (ATI) is a Series-B startup revolutionizing automotive service with innovative robotic and software technology. Founded by experienced entrepreneurs and backed by major players in the automotive and tire sectors, ATI is building the next generation of tools that make tire shops and dealership service lanes faster, safer, and smarter. If you're passionate about building products that ship into real-world environments, ATI is the place for you. Position Overview: BrakeWise is our production brake inspection product: a mobile application paired with a camera probe that technicians use to assess pad and rotor condition during live service work. The machine learning behind it is a multi-stage pipeline of segmentation and classification models that turn raw imagery into a wear assessment a shop can act on and charge for. That pipeline works, and it is an MVP. It runs on Cloud Functions, and it will not carry us to the customer volume we're signing. We're looking for a Staff MLOps Engineer to own it - to take it from a working prototype to a serving architecture that holds up under real throughput, with the latency, cost, and reliability characteristics a paying customer expects. You'll own every aspect of how our models reach production and how they get better: serving infrastructure, deployment and rollback, monitoring and drift detection, the retraining loop, and the evaluation discipline that tells us whether a new model is actually an improvement. Model accuracy here has commercial consequences - a bad wear call is either a missed repair or an unnecessary one, in front of a customer. This is also the senior cloud architecture voice on the team. You'll partner closely with our Staff Full Stack Engineer, who owns the mobile app and customer dashboard, reviewing designs and setting GCP practices across the platform rather than only within the ML stack. Responsibilities: Own the multi-stage inference pipeline (segmentors and classifiers) end to end - serving architecture, latency, throughput, reliability, and cost per inspection Re-architect the pipeline off its current Cloud Functions MVP onto infrastructure that scales: containerized inference, GPU-backed or accelerated serving where it pays for itself, queueing, batching, and autoscaling Own model deployment: versioning, staged rollout, canary and shadow evaluation, and fast rollback when a model regresses Build and own the improvement loop - field data collection, labeling workflows, dataset versioning, evaluation harnesses, and regression suites that catch quality loss before customers do Monitor model quality in production: drift detection, segmented performance analysis, and triage of real-world failures against real inspection imagery Define the metrics that matter commercially - false-positive and false-negative rates on a wear call, technician override rate, unit inference cost - and report against them Improve model performance directly: architecture selection, augmentation, hard-example mining, and quantization or distillation where latency and cost demand it Evaluate on-device versus cloud inference trade-offs for the mobile app, and own whichever path we choose Establish MLOps foundations: reproducible training, experiment tracking, CI/CD for models, and infrastructure as code Serve as the cloud architecture counterpart to the Staff Full Stack Engineer - reviewing designs, setting GCP best practices, and raising the platform's infrastructure bar Work with hardware and field operations on capture quality - lighting, focus, and probe positioning - since upstream image quality sets the ceiling on model performance Own production support for the ML stack, including incident response and on-call participation for inference availability Proactively identify technical risks and architectural trade-offs, and communicate them clearly to leadership Requirements 8+ years of professional engineering experience, including several years owning machine learning systems in production - not solely model development Demonstrated experience taking a computer vision pipeline from prototype to production scale, serving real users at meaningful volume Deep experience deploying and operating segmentation and classification models, including multi-stage pipelines where one model's output feeds the next Strong cloud infrastructure background, preferably GCP - Vertex AI, Cloud Run, GKE, Cloud Functions, Cloud SQL, Pub/Sub, and Docker Production-grade Python, and fluency with PyTorch or TensorFlow Hands-on experience with model serving and optimization - Triton, TorchServe, ONNX, TensorRT, quantization, or equivalent Experience owning deployment and support for a live system, including incident response, rollback, and on-call Experience building data and labeling pipelines with dataset versioning and reproducible evaluation Comfort with infrastructure as code (e.g., Terraform) and CI/CD automation (e.g., GitHub Actions) Sound judgment on the accuracy, latency, and cost trade-offs that determine whether an ML product is viable Excellent problem-solving, debugging, and communication skills, including with non-technical stakeholders Preferred Qualifications: On-device or edge inference experience (Core ML, TensorFlow Lite, ExecuTorch) and integration into mobile applications Active learning or human-in-the-loop labeling systems Computer vision on small, long-tail, or industrial inspection datasets rather than large public benchmarks Experience with camera and sensor integration, or working alongside hardware teams on capture quality Experience with robotics, IoT, or edge computing (ROS or similar platforms) Familiarity with automotive service, dealership operations, or DMS ecosystems Contributions to open-source projects Why Join ATI: Be part of a groundbreaking startup transforming automotive service technology Work with a team of industry veterans and top-tier robotics and software talent Own the ML platform for a product that already has paying customers - your architecture decisions set the scaling ceiling Our customers are our investors, so you'll develop and test in real service lane environments A genuine data advantage: proprietary inspection imagery from real shops that no public dataset can replicate Clear Total Addressable Market with strong pull from B2B partners Competitive salary and comprehensive benefits package Prime location in Woburn, MA with on-site parking Collaborative, low-ego, high-intensity work environment
Job Description Job Description Shape the future of Search. About BrightEdge BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we're trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance. What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career. About the Role BrightEdge is growing, and we are looking for a sharp, problem-solving Senior Analyst of Revenue Operations who knows "what good looks like" and is eager to help optimize and scale our go-to-market engine. This role is ideal for someone with a background in management consulting, strategy & operations, or business operations who wants to bring their analytical rigor, process-mapping skills, and executive communication to a high-growth SaaS organization. Reporting directly to the Director of Revenue Operations, you will have a front-row seat to revenue strategy, partnering closely with Sales Leadership and C-suite executives. As a core individual contributor, you will evaluate current operational workflows, pinpoint bottlenecks, and drive tangible improvements-with a particular focus on enhancing and redesigning our Salesforce (SFDC) ecosystem, streamlining Deal Desk governance, and establishing scalable sales processes. Over time, this role offers a clear trajectory for career growth and leadership as the RevOps function expands. How You'll Spend Your Time Executive Presentation & Stakeholder Partnership: Partner directly with Sales and Customer Success Leadership and executive stakeholders, translating complex operational data and workflow challenges into clear recommendations and actionable roadmaps. Proactively surface your findings and help drive revenue growth. Bookings & Retention Forecasting: Own bookings, upsell and renewal (CRR) forecasting end to end - rebuilding the underlying models and delivering the forecast as a standing, systematized report on a published cadence that Finance and executive leadership rely on directly. Process Discovery & Optimization: Apply a structured, consulting-style approach to audit current-state sales workflows, identify inefficiencies, and design future-state operational frameworks that improve sales velocity and consistency. Salesforce Enhancement & Redesign: Partner closely with our Salesforce administrator to drive improvements to our Service Cloud environment - defining and prioritizing changes to data architecture, automated workflows, and the reports and dashboards leadership depends on, then carrying them through to delivery and adoption. Deal Desk Workflows & Governance: Support and optimize day-to-day Deal Desk operations in tandem with the Deal Desk Manager, refining approval matrices, standardizing discount guidelines, and accelerating the quote-to-close cycle. End-to-End Project Management: Own operational projects from scoping and stakeholder alignment through implementation, documentation, and change management enablement. Month End Close: Owns the operational reporting process and documents and works with finance and compensation teams to execute month end accurately and on time. We're Excited About You If You Have 2+ years of experience in management consulting, strategy & operations, or business/revenue/sales operations, with a demonstrated track record of analyzing business processes and delivering measurable improvements. Proven ability to break down complex business problems, map operational workflows, and design pragmatic, scalable solutions. Exceptional written, verbal, and visual presentation skills; comfortable presenting findings, frameworks, and recommendations to senior leaders. Strong quantitative analysis skills across Excel/Google Sheets, Salesforce reports and dashboards, AI tools, and/or modern BI platforms - including the ability to build and maintain working forecast models for renewals, upsell and bookings. Strong Salesforce Acumen: Practical experience or strong foundational knowledge of Salesforce administration, objects, fields, and automation. Salesforce certifications or experience with SFDC redesigns are a strong plus. Project Management Rigor: Strong organizational habits with the ability to manage multiple workstreams, drive cross-functional alignment, and see initiatives through to completion. Industry Background: Prior experience in or exposure to SaaS/technology is a plus but not required for candidates with strong consulting fundamentals. Bachelor's degree is required in Business, Finance, Economics, Engineering, Information Systems, or any related field. Ability to work on-site at least 4 days a week in our Chicago, IL office. Benefits! Motivating, high-impact work that builds your career Medical, dental, and vision insurance with multiple package options 15-23 days PTO depending on tenure plus 10 paid holidays Pet insurance to keep your fur family happy and healthy Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs No or low cost therapy and professional coaching sessions through Spring Health 4-6 weeks fully paid parental leave Quarterly office outings: Baseball games, boats, and more! Actual compensation will depend on your skills, experience, and other job-related factors. How we work BrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. If you're excited about this role but don't meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we're committed to building a team where everyone feels they belong and can do their best work.
09/26/2026
Full time
Job Description Job Description Shape the future of Search. About BrightEdge BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we're trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance. What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career. About the Role BrightEdge is growing, and we are looking for a sharp, problem-solving Senior Analyst of Revenue Operations who knows "what good looks like" and is eager to help optimize and scale our go-to-market engine. This role is ideal for someone with a background in management consulting, strategy & operations, or business operations who wants to bring their analytical rigor, process-mapping skills, and executive communication to a high-growth SaaS organization. Reporting directly to the Director of Revenue Operations, you will have a front-row seat to revenue strategy, partnering closely with Sales Leadership and C-suite executives. As a core individual contributor, you will evaluate current operational workflows, pinpoint bottlenecks, and drive tangible improvements-with a particular focus on enhancing and redesigning our Salesforce (SFDC) ecosystem, streamlining Deal Desk governance, and establishing scalable sales processes. Over time, this role offers a clear trajectory for career growth and leadership as the RevOps function expands. How You'll Spend Your Time Executive Presentation & Stakeholder Partnership: Partner directly with Sales and Customer Success Leadership and executive stakeholders, translating complex operational data and workflow challenges into clear recommendations and actionable roadmaps. Proactively surface your findings and help drive revenue growth. Bookings & Retention Forecasting: Own bookings, upsell and renewal (CRR) forecasting end to end - rebuilding the underlying models and delivering the forecast as a standing, systematized report on a published cadence that Finance and executive leadership rely on directly. Process Discovery & Optimization: Apply a structured, consulting-style approach to audit current-state sales workflows, identify inefficiencies, and design future-state operational frameworks that improve sales velocity and consistency. Salesforce Enhancement & Redesign: Partner closely with our Salesforce administrator to drive improvements to our Service Cloud environment - defining and prioritizing changes to data architecture, automated workflows, and the reports and dashboards leadership depends on, then carrying them through to delivery and adoption. Deal Desk Workflows & Governance: Support and optimize day-to-day Deal Desk operations in tandem with the Deal Desk Manager, refining approval matrices, standardizing discount guidelines, and accelerating the quote-to-close cycle. End-to-End Project Management: Own operational projects from scoping and stakeholder alignment through implementation, documentation, and change management enablement. Month End Close: Owns the operational reporting process and documents and works with finance and compensation teams to execute month end accurately and on time. We're Excited About You If You Have 2+ years of experience in management consulting, strategy & operations, or business/revenue/sales operations, with a demonstrated track record of analyzing business processes and delivering measurable improvements. Proven ability to break down complex business problems, map operational workflows, and design pragmatic, scalable solutions. Exceptional written, verbal, and visual presentation skills; comfortable presenting findings, frameworks, and recommendations to senior leaders. Strong quantitative analysis skills across Excel/Google Sheets, Salesforce reports and dashboards, AI tools, and/or modern BI platforms - including the ability to build and maintain working forecast models for renewals, upsell and bookings. Strong Salesforce Acumen: Practical experience or strong foundational knowledge of Salesforce administration, objects, fields, and automation. Salesforce certifications or experience with SFDC redesigns are a strong plus. Project Management Rigor: Strong organizational habits with the ability to manage multiple workstreams, drive cross-functional alignment, and see initiatives through to completion. Industry Background: Prior experience in or exposure to SaaS/technology is a plus but not required for candidates with strong consulting fundamentals. Bachelor's degree is required in Business, Finance, Economics, Engineering, Information Systems, or any related field. Ability to work on-site at least 4 days a week in our Chicago, IL office. Benefits! Motivating, high-impact work that builds your career Medical, dental, and vision insurance with multiple package options 15-23 days PTO depending on tenure plus 10 paid holidays Pet insurance to keep your fur family happy and healthy Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs No or low cost therapy and professional coaching sessions through Spring Health 4-6 weeks fully paid parental leave Quarterly office outings: Baseball games, boats, and more! Actual compensation will depend on your skills, experience, and other job-related factors. How we work BrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. If you're excited about this role but don't meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we're committed to building a team where everyone feels they belong and can do their best work.
Job Description Job Description About : is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on to power more than 225,000 partnerships that deliver measurable business results. Your Role at : As a Lead Technical Services Engineer, you will act as a senior technical authority, mentor, and a critical liaison between clients, Product, and Engineering. You will not only master 's technology but also guide your peers through their most complex challenges. In addition to leading complex integrations for enterprise clients, you will serve as the primary escalation point for the team, architecting advanced solutions and ensuring that critical issues are resolved with expertise. You will be a key partner to leadership, helping to shape technical best practices, improve team processes, and drive innovations that improve the platform's scalability and reliability. This role is for a deeply technical expert who is passionate about multiplying their impact by elevating the skills and quality of the entire team. What You'll Do: Lead complex integrations for enterprise clients, creating advanced technical solutions and authoring documentation to ensure their success. Own and resolve high-priority escalations from peers and clients, handling critical issues with urgency and implementing tooling or preventive measures to avoid future recurrence. Act as a key technical liaison between clients, Product, and Engineering, translating business needs into technical requirements and advocating for platform improvements. Mentor, coach, and provide technical guidance to all TSEs, fostering their growth through collaborative problem-solving and by serving as a peer escalation point. Innovate to improve platform scalability and reliability by identifying recurring issues, proposing scalable solutions, and leading initiatives to refine team processes. Author and maintain advanced troubleshooting documentation and reference materials that serve as a knowledge base for the entire team. Collaborate cross-functionally with Onboarding, Customer Success, and other teams to drive strategic improvements across the entire client lifecycle. Develop and lead internal training sessions to scale technical knowledge and best practices across the team and partner organizations. What You Bring: Bachelor's degree in a technical discipline plus approximately 8 years of relevant experience, or an equivalent combination of education and practical experience. Deep domain knowledge of the digital marketing ecosystem, SaaS platforms, and customer-facing technical support or services. Proven experience acting as a technical lead, mentor, or senior escalation point within a support or services team. Expert-level proficiency with web technologies such as HTML, CSS, JavaScript, SQL, REST APIs, FTP, and related tools. Demonstrated ability to analyze logs, data, and system behavior to troubleshoot highly complex issues, including writing and optimizing advanced SQL queries. Exceptional problem-solving and de-escalation skills, with a talent for navigating ambiguity and architecting creative solutions. Clear, confident communication skills, with the ability to act as a liaison and translate complex technical concepts for both technical and non-technical stakeholders. A strategic mindset with the ability to anticipate future challenges, proactively drive improvements, and lead through influence. Salary Range: $95,000 - $120,000 per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At , we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. Medical, Dental, and Vision insurance Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled Flexible spending accounts and 401(k) Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life. Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health. A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval. Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses. Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
09/26/2026
Full time
Job Description Job Description About : is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on to power more than 225,000 partnerships that deliver measurable business results. Your Role at : As a Lead Technical Services Engineer, you will act as a senior technical authority, mentor, and a critical liaison between clients, Product, and Engineering. You will not only master 's technology but also guide your peers through their most complex challenges. In addition to leading complex integrations for enterprise clients, you will serve as the primary escalation point for the team, architecting advanced solutions and ensuring that critical issues are resolved with expertise. You will be a key partner to leadership, helping to shape technical best practices, improve team processes, and drive innovations that improve the platform's scalability and reliability. This role is for a deeply technical expert who is passionate about multiplying their impact by elevating the skills and quality of the entire team. What You'll Do: Lead complex integrations for enterprise clients, creating advanced technical solutions and authoring documentation to ensure their success. Own and resolve high-priority escalations from peers and clients, handling critical issues with urgency and implementing tooling or preventive measures to avoid future recurrence. Act as a key technical liaison between clients, Product, and Engineering, translating business needs into technical requirements and advocating for platform improvements. Mentor, coach, and provide technical guidance to all TSEs, fostering their growth through collaborative problem-solving and by serving as a peer escalation point. Innovate to improve platform scalability and reliability by identifying recurring issues, proposing scalable solutions, and leading initiatives to refine team processes. Author and maintain advanced troubleshooting documentation and reference materials that serve as a knowledge base for the entire team. Collaborate cross-functionally with Onboarding, Customer Success, and other teams to drive strategic improvements across the entire client lifecycle. Develop and lead internal training sessions to scale technical knowledge and best practices across the team and partner organizations. What You Bring: Bachelor's degree in a technical discipline plus approximately 8 years of relevant experience, or an equivalent combination of education and practical experience. Deep domain knowledge of the digital marketing ecosystem, SaaS platforms, and customer-facing technical support or services. Proven experience acting as a technical lead, mentor, or senior escalation point within a support or services team. Expert-level proficiency with web technologies such as HTML, CSS, JavaScript, SQL, REST APIs, FTP, and related tools. Demonstrated ability to analyze logs, data, and system behavior to troubleshoot highly complex issues, including writing and optimizing advanced SQL queries. Exceptional problem-solving and de-escalation skills, with a talent for navigating ambiguity and architecting creative solutions. Clear, confident communication skills, with the ability to act as a liaison and translate complex technical concepts for both technical and non-technical stakeholders. A strategic mindset with the ability to anticipate future challenges, proactively drive improvements, and lead through influence. Salary Range: $95,000 - $120,000 per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At , we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. Medical, Dental, and Vision insurance Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled Flexible spending accounts and 401(k) Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life. Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health. A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval. Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses. Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
Job Description Job Description Material Bank is the world's largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials. About the role As an Applied AI Engineer, you will drive the design, build, and deployment of next-generation AI-powered experiences across Material Bank's platform. You will work as part of the team responsible for taking ideas from concept to production - building intelligent systems and user experiences that blend cutting-edge AI capabilities with the high standards of quality, aesthetics, and usability expected in the architecture and community. This is a senior-level individual contributor role focused on applied AI product development. You will work across the stack to architect and deploy scalable AI systems that enhance how users discover, understand, and engage with products, materials, and creative content. Your work will span areas such as multimodal search and understanding, AI-assisted content generation, intelligent workflows, personalization, creative tooling, and agentic systems. We are looking for someone who not only understands modern AI systems technically, but also has strong product instincts, visual sensibility, and genuine passion for building AI experiences that feel thoughtful, polished, and useful. AI will play a foundational role in the future of Material Bank's platform, and you will help define and build that future. What you'll do Design, build, and deploy end-to-end AI-powered product experiences from concept through production. Architect and implement scalable AI systems leveraging LLMs, embeddings, multimodal models, retrieval systems, agent frameworks, and modern data infrastructure. Build production-grade multi-agent workflows and orchestration systems using frameworks such as LangGraph, LangChain, Mastra, and custom tooling. Develop and optimize Retrieval-Augmented Generation (RAG) systems, including embeddings, vector search, retrieval pipelines, chunking strategies, and relevance tuning. Build multimodal AI workflows that analyze and reason over images, creative assets, and visual datasets using modern multimodal LLMs, embedding models, and specialized tooling such as SAM2/SAM3. Create AI-assisted experiences for search, discovery, content generation, personalization, and creative workflows across Material Bank's platform. Evaluate, refine, and improve AI-generated outputs for quality, tone, accuracy, and creative alignment through testing, iteration, and human-in-the-loop evaluation strategies. Partner closely with Product, Design, Engineering, Data, and Executive Leadership to identify high-impact opportunities and translate ambiguous ideas into production-ready AI capabilities. Make architectural decisions that balance speed, scalability, latency, cost, accuracy, and long-term maintainability. Continuously evaluate emerging AI technologies, models, frameworks, and workflows to identify opportunities that create meaningful business and user value. What you'll bring 8+ years of experience building and shipping production software, including significant full-stack engineering experience. Demonstrated success designing and deploying production-grade AI/ML systems and AI-powered product experiences. Deep hands-on experience with LLMs, embeddings, multimodal AI systems, RAG architectures, and multi-agent frameworks such as LangGraph, LangChain, Mastra, or equivalent custom tooling. Strong engineering fundamentals across backend systems, APIs, data pipelines, cloud infrastructure, and modern JavaScript/TypeScript and Python ecosystems. Experience working with multimodal models, visual analysis systems, and image-based AI workflows at scale, including familiarity with modern image-generation tooling and services. Strong systems thinking with the ability to balance trade-offs across latency, cost, scalability, accuracy, reliability, and user experience. Proven ability to independently take ambiguous problems from idea to shipped product with minimal oversight. Strong product instincts, visual sensibility, and a high bar for quality, usability, and craftsmanship in AI-generated experiences. Genuine interest in creative industries such as architecture, design, fashion, media, photography, or art, with an appreciation for aesthetics and taste. Open-source contributions, side projects, or publicly demonstrable AI work that reflects curiosity, experimentation, and passion for applied AI are strongly preferred. Strong communication and collaboration skills, with the ability to work effectively across both technical and non-technical teams. What you'll get from us: Our people : We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution. Relaxation and Celebrations : Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). Health Benefits : We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. Plan for your Retirement : 401(k) eligible after your first 90 day's employed! Giving Back : We sponsor multiple events throughout the year to help out our communities. Growth : We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! Flexible Work Schedules : With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.
09/26/2026
Full time
Job Description Job Description Material Bank is the world's largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials. About the role As an Applied AI Engineer, you will drive the design, build, and deployment of next-generation AI-powered experiences across Material Bank's platform. You will work as part of the team responsible for taking ideas from concept to production - building intelligent systems and user experiences that blend cutting-edge AI capabilities with the high standards of quality, aesthetics, and usability expected in the architecture and community. This is a senior-level individual contributor role focused on applied AI product development. You will work across the stack to architect and deploy scalable AI systems that enhance how users discover, understand, and engage with products, materials, and creative content. Your work will span areas such as multimodal search and understanding, AI-assisted content generation, intelligent workflows, personalization, creative tooling, and agentic systems. We are looking for someone who not only understands modern AI systems technically, but also has strong product instincts, visual sensibility, and genuine passion for building AI experiences that feel thoughtful, polished, and useful. AI will play a foundational role in the future of Material Bank's platform, and you will help define and build that future. What you'll do Design, build, and deploy end-to-end AI-powered product experiences from concept through production. Architect and implement scalable AI systems leveraging LLMs, embeddings, multimodal models, retrieval systems, agent frameworks, and modern data infrastructure. Build production-grade multi-agent workflows and orchestration systems using frameworks such as LangGraph, LangChain, Mastra, and custom tooling. Develop and optimize Retrieval-Augmented Generation (RAG) systems, including embeddings, vector search, retrieval pipelines, chunking strategies, and relevance tuning. Build multimodal AI workflows that analyze and reason over images, creative assets, and visual datasets using modern multimodal LLMs, embedding models, and specialized tooling such as SAM2/SAM3. Create AI-assisted experiences for search, discovery, content generation, personalization, and creative workflows across Material Bank's platform. Evaluate, refine, and improve AI-generated outputs for quality, tone, accuracy, and creative alignment through testing, iteration, and human-in-the-loop evaluation strategies. Partner closely with Product, Design, Engineering, Data, and Executive Leadership to identify high-impact opportunities and translate ambiguous ideas into production-ready AI capabilities. Make architectural decisions that balance speed, scalability, latency, cost, accuracy, and long-term maintainability. Continuously evaluate emerging AI technologies, models, frameworks, and workflows to identify opportunities that create meaningful business and user value. What you'll bring 8+ years of experience building and shipping production software, including significant full-stack engineering experience. Demonstrated success designing and deploying production-grade AI/ML systems and AI-powered product experiences. Deep hands-on experience with LLMs, embeddings, multimodal AI systems, RAG architectures, and multi-agent frameworks such as LangGraph, LangChain, Mastra, or equivalent custom tooling. Strong engineering fundamentals across backend systems, APIs, data pipelines, cloud infrastructure, and modern JavaScript/TypeScript and Python ecosystems. Experience working with multimodal models, visual analysis systems, and image-based AI workflows at scale, including familiarity with modern image-generation tooling and services. Strong systems thinking with the ability to balance trade-offs across latency, cost, scalability, accuracy, reliability, and user experience. Proven ability to independently take ambiguous problems from idea to shipped product with minimal oversight. Strong product instincts, visual sensibility, and a high bar for quality, usability, and craftsmanship in AI-generated experiences. Genuine interest in creative industries such as architecture, design, fashion, media, photography, or art, with an appreciation for aesthetics and taste. Open-source contributions, side projects, or publicly demonstrable AI work that reflects curiosity, experimentation, and passion for applied AI are strongly preferred. Strong communication and collaboration skills, with the ability to work effectively across both technical and non-technical teams. What you'll get from us: Our people : We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution. Relaxation and Celebrations : Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). Health Benefits : We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. Plan for your Retirement : 401(k) eligible after your first 90 day's employed! Giving Back : We sponsor multiple events throughout the year to help out our communities. Growth : We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! Flexible Work Schedules : With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.
Job Description Job Description Material Bank is the world's largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials. About the role As an Applied AI Engineer, you will drive the design, build, and deployment of next-generation AI-powered experiences across Material Bank's platform. You will work as part of the team responsible for taking ideas from concept to production - building intelligent systems and user experiences that blend cutting-edge AI capabilities with the high standards of quality, aesthetics, and usability expected in the architecture and community. This is a senior-level individual contributor role focused on applied AI product development. You will work across the stack to architect and deploy scalable AI systems that enhance how users discover, understand, and engage with products, materials, and creative content. Your work will span areas such as multimodal search and understanding, AI-assisted content generation, intelligent workflows, personalization, creative tooling, and agentic systems. We are looking for someone who not only understands modern AI systems technically, but also has strong product instincts, visual sensibility, and genuine passion for building AI experiences that feel thoughtful, polished, and useful. AI will play a foundational role in the future of Material Bank's platform, and you will help define and build that future. What you'll do Design, build, and deploy end-to-end AI-powered product experiences from concept through production. Architect and implement scalable AI systems leveraging LLMs, embeddings, multimodal models, retrieval systems, agent frameworks, and modern data infrastructure. Build production-grade multi-agent workflows and orchestration systems using frameworks such as LangGraph, LangChain, Mastra, and custom tooling. Develop and optimize Retrieval-Augmented Generation (RAG) systems, including embeddings, vector search, retrieval pipelines, chunking strategies, and relevance tuning. Build multimodal AI workflows that analyze and reason over images, creative assets, and visual datasets using modern multimodal LLMs, embedding models, and specialized tooling such as SAM2/SAM3. Create AI-assisted experiences for search, discovery, content generation, personalization, and creative workflows across Material Bank's platform. Evaluate, refine, and improve AI-generated outputs for quality, tone, accuracy, and creative alignment through testing, iteration, and human-in-the-loop evaluation strategies. Partner closely with Product, Design, Engineering, Data, and Executive Leadership to identify high-impact opportunities and translate ambiguous ideas into production-ready AI capabilities. Make architectural decisions that balance speed, scalability, latency, cost, accuracy, and long-term maintainability. Continuously evaluate emerging AI technologies, models, frameworks, and workflows to identify opportunities that create meaningful business and user value. What you'll bring 8+ years of experience building and shipping production software, including significant full-stack engineering experience. Demonstrated success designing and deploying production-grade AI/ML systems and AI-powered product experiences. Deep hands-on experience with LLMs, embeddings, multimodal AI systems, RAG architectures, and multi-agent frameworks such as LangGraph, LangChain, Mastra, or equivalent custom tooling. Strong engineering fundamentals across backend systems, APIs, data pipelines, cloud infrastructure, and modern JavaScript/TypeScript and Python ecosystems. Experience working with multimodal models, visual analysis systems, and image-based AI workflows at scale, including familiarity with modern image-generation tooling and services. Strong systems thinking with the ability to balance trade-offs across latency, cost, scalability, accuracy, reliability, and user experience. Proven ability to independently take ambiguous problems from idea to shipped product with minimal oversight. Strong product instincts, visual sensibility, and a high bar for quality, usability, and craftsmanship in AI-generated experiences. Genuine interest in creative industries such as architecture, design, fashion, media, photography, or art, with an appreciation for aesthetics and taste. Open-source contributions, side projects, or publicly demonstrable AI work that reflects curiosity, experimentation, and passion for applied AI are strongly preferred. Strong communication and collaboration skills, with the ability to work effectively across both technical and non-technical teams. What you'll get from us: Our people : We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution. Relaxation and Celebrations : Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). Health Benefits : We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. Plan for your Retirement : 401(k) eligible after your first 90 day's employed! Giving Back : We sponsor multiple events throughout the year to help out our communities. Growth : We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! Flexible Work Schedules : With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.
09/26/2026
Full time
Job Description Job Description Material Bank is the world's largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials. About the role As an Applied AI Engineer, you will drive the design, build, and deployment of next-generation AI-powered experiences across Material Bank's platform. You will work as part of the team responsible for taking ideas from concept to production - building intelligent systems and user experiences that blend cutting-edge AI capabilities with the high standards of quality, aesthetics, and usability expected in the architecture and community. This is a senior-level individual contributor role focused on applied AI product development. You will work across the stack to architect and deploy scalable AI systems that enhance how users discover, understand, and engage with products, materials, and creative content. Your work will span areas such as multimodal search and understanding, AI-assisted content generation, intelligent workflows, personalization, creative tooling, and agentic systems. We are looking for someone who not only understands modern AI systems technically, but also has strong product instincts, visual sensibility, and genuine passion for building AI experiences that feel thoughtful, polished, and useful. AI will play a foundational role in the future of Material Bank's platform, and you will help define and build that future. What you'll do Design, build, and deploy end-to-end AI-powered product experiences from concept through production. Architect and implement scalable AI systems leveraging LLMs, embeddings, multimodal models, retrieval systems, agent frameworks, and modern data infrastructure. Build production-grade multi-agent workflows and orchestration systems using frameworks such as LangGraph, LangChain, Mastra, and custom tooling. Develop and optimize Retrieval-Augmented Generation (RAG) systems, including embeddings, vector search, retrieval pipelines, chunking strategies, and relevance tuning. Build multimodal AI workflows that analyze and reason over images, creative assets, and visual datasets using modern multimodal LLMs, embedding models, and specialized tooling such as SAM2/SAM3. Create AI-assisted experiences for search, discovery, content generation, personalization, and creative workflows across Material Bank's platform. Evaluate, refine, and improve AI-generated outputs for quality, tone, accuracy, and creative alignment through testing, iteration, and human-in-the-loop evaluation strategies. Partner closely with Product, Design, Engineering, Data, and Executive Leadership to identify high-impact opportunities and translate ambiguous ideas into production-ready AI capabilities. Make architectural decisions that balance speed, scalability, latency, cost, accuracy, and long-term maintainability. Continuously evaluate emerging AI technologies, models, frameworks, and workflows to identify opportunities that create meaningful business and user value. What you'll bring 8+ years of experience building and shipping production software, including significant full-stack engineering experience. Demonstrated success designing and deploying production-grade AI/ML systems and AI-powered product experiences. Deep hands-on experience with LLMs, embeddings, multimodal AI systems, RAG architectures, and multi-agent frameworks such as LangGraph, LangChain, Mastra, or equivalent custom tooling. Strong engineering fundamentals across backend systems, APIs, data pipelines, cloud infrastructure, and modern JavaScript/TypeScript and Python ecosystems. Experience working with multimodal models, visual analysis systems, and image-based AI workflows at scale, including familiarity with modern image-generation tooling and services. Strong systems thinking with the ability to balance trade-offs across latency, cost, scalability, accuracy, reliability, and user experience. Proven ability to independently take ambiguous problems from idea to shipped product with minimal oversight. Strong product instincts, visual sensibility, and a high bar for quality, usability, and craftsmanship in AI-generated experiences. Genuine interest in creative industries such as architecture, design, fashion, media, photography, or art, with an appreciation for aesthetics and taste. Open-source contributions, side projects, or publicly demonstrable AI work that reflects curiosity, experimentation, and passion for applied AI are strongly preferred. Strong communication and collaboration skills, with the ability to work effectively across both technical and non-technical teams. What you'll get from us: Our people : We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution. Relaxation and Celebrations : Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). Health Benefits : We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. Plan for your Retirement : 401(k) eligible after your first 90 day's employed! Giving Back : We sponsor multiple events throughout the year to help out our communities. Growth : We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! Flexible Work Schedules : With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.
Job Description Job Description Material Bank is the world's largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials. About the role As an Applied AI Engineer, you will drive the design, build, and deployment of next-generation AI-powered experiences across Material Bank's platform. You will work as part of the team responsible for taking ideas from concept to production - building intelligent systems and user experiences that blend cutting-edge AI capabilities with the high standards of quality, aesthetics, and usability expected in the architecture and community. This is a senior-level individual contributor role focused on applied AI product development. You will work across the stack to architect and deploy scalable AI systems that enhance how users discover, understand, and engage with products, materials, and creative content. Your work will span areas such as multimodal search and understanding, AI-assisted content generation, intelligent workflows, personalization, creative tooling, and agentic systems. We are looking for someone who not only understands modern AI systems technically, but also has strong product instincts, visual sensibility, and genuine passion for building AI experiences that feel thoughtful, polished, and useful. AI will play a foundational role in the future of Material Bank's platform, and you will help define and build that future. What you'll do Design, build, and deploy end-to-end AI-powered product experiences from concept through production. Architect and implement scalable AI systems leveraging LLMs, embeddings, multimodal models, retrieval systems, agent frameworks, and modern data infrastructure. Build production-grade multi-agent workflows and orchestration systems using frameworks such as LangGraph, LangChain, Mastra, and custom tooling. Develop and optimize Retrieval-Augmented Generation (RAG) systems, including embeddings, vector search, retrieval pipelines, chunking strategies, and relevance tuning. Build multimodal AI workflows that analyze and reason over images, creative assets, and visual datasets using modern multimodal LLMs, embedding models, and specialized tooling such as SAM2/SAM3. Create AI-assisted experiences for search, discovery, content generation, personalization, and creative workflows across Material Bank's platform. Evaluate, refine, and improve AI-generated outputs for quality, tone, accuracy, and creative alignment through testing, iteration, and human-in-the-loop evaluation strategies. Partner closely with Product, Design, Engineering, Data, and Executive Leadership to identify high-impact opportunities and translate ambiguous ideas into production-ready AI capabilities. Make architectural decisions that balance speed, scalability, latency, cost, accuracy, and long-term maintainability. Continuously evaluate emerging AI technologies, models, frameworks, and workflows to identify opportunities that create meaningful business and user value. What you'll bring 8+ years of experience building and shipping production software, including significant full-stack engineering experience. Demonstrated success designing and deploying production-grade AI/ML systems and AI-powered product experiences. Deep hands-on experience with LLMs, embeddings, multimodal AI systems, RAG architectures, and multi-agent frameworks such as LangGraph, LangChain, Mastra, or equivalent custom tooling. Strong engineering fundamentals across backend systems, APIs, data pipelines, cloud infrastructure, and modern JavaScript/TypeScript and Python ecosystems. Experience working with multimodal models, visual analysis systems, and image-based AI workflows at scale, including familiarity with modern image-generation tooling and services. Strong systems thinking with the ability to balance trade-offs across latency, cost, scalability, accuracy, reliability, and user experience. Proven ability to independently take ambiguous problems from idea to shipped product with minimal oversight. Strong product instincts, visual sensibility, and a high bar for quality, usability, and craftsmanship in AI-generated experiences. Genuine interest in creative industries such as architecture, design, fashion, media, photography, or art, with an appreciation for aesthetics and taste. Open-source contributions, side projects, or publicly demonstrable AI work that reflects curiosity, experimentation, and passion for applied AI are strongly preferred. Strong communication and collaboration skills, with the ability to work effectively across both technical and non-technical teams. What you'll get from us: Our people : We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution. Relaxation and Celebrations : Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). Health Benefits : We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. Plan for your Retirement : 401(k) eligible after your first 90 day's employed! Giving Back : We sponsor multiple events throughout the year to help out our communities. Growth : We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! Flexible Work Schedules : With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.
09/26/2026
Full time
Job Description Job Description Material Bank is the world's largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials. About the role As an Applied AI Engineer, you will drive the design, build, and deployment of next-generation AI-powered experiences across Material Bank's platform. You will work as part of the team responsible for taking ideas from concept to production - building intelligent systems and user experiences that blend cutting-edge AI capabilities with the high standards of quality, aesthetics, and usability expected in the architecture and community. This is a senior-level individual contributor role focused on applied AI product development. You will work across the stack to architect and deploy scalable AI systems that enhance how users discover, understand, and engage with products, materials, and creative content. Your work will span areas such as multimodal search and understanding, AI-assisted content generation, intelligent workflows, personalization, creative tooling, and agentic systems. We are looking for someone who not only understands modern AI systems technically, but also has strong product instincts, visual sensibility, and genuine passion for building AI experiences that feel thoughtful, polished, and useful. AI will play a foundational role in the future of Material Bank's platform, and you will help define and build that future. What you'll do Design, build, and deploy end-to-end AI-powered product experiences from concept through production. Architect and implement scalable AI systems leveraging LLMs, embeddings, multimodal models, retrieval systems, agent frameworks, and modern data infrastructure. Build production-grade multi-agent workflows and orchestration systems using frameworks such as LangGraph, LangChain, Mastra, and custom tooling. Develop and optimize Retrieval-Augmented Generation (RAG) systems, including embeddings, vector search, retrieval pipelines, chunking strategies, and relevance tuning. Build multimodal AI workflows that analyze and reason over images, creative assets, and visual datasets using modern multimodal LLMs, embedding models, and specialized tooling such as SAM2/SAM3. Create AI-assisted experiences for search, discovery, content generation, personalization, and creative workflows across Material Bank's platform. Evaluate, refine, and improve AI-generated outputs for quality, tone, accuracy, and creative alignment through testing, iteration, and human-in-the-loop evaluation strategies. Partner closely with Product, Design, Engineering, Data, and Executive Leadership to identify high-impact opportunities and translate ambiguous ideas into production-ready AI capabilities. Make architectural decisions that balance speed, scalability, latency, cost, accuracy, and long-term maintainability. Continuously evaluate emerging AI technologies, models, frameworks, and workflows to identify opportunities that create meaningful business and user value. What you'll bring 8+ years of experience building and shipping production software, including significant full-stack engineering experience. Demonstrated success designing and deploying production-grade AI/ML systems and AI-powered product experiences. Deep hands-on experience with LLMs, embeddings, multimodal AI systems, RAG architectures, and multi-agent frameworks such as LangGraph, LangChain, Mastra, or equivalent custom tooling. Strong engineering fundamentals across backend systems, APIs, data pipelines, cloud infrastructure, and modern JavaScript/TypeScript and Python ecosystems. Experience working with multimodal models, visual analysis systems, and image-based AI workflows at scale, including familiarity with modern image-generation tooling and services. Strong systems thinking with the ability to balance trade-offs across latency, cost, scalability, accuracy, reliability, and user experience. Proven ability to independently take ambiguous problems from idea to shipped product with minimal oversight. Strong product instincts, visual sensibility, and a high bar for quality, usability, and craftsmanship in AI-generated experiences. Genuine interest in creative industries such as architecture, design, fashion, media, photography, or art, with an appreciation for aesthetics and taste. Open-source contributions, side projects, or publicly demonstrable AI work that reflects curiosity, experimentation, and passion for applied AI are strongly preferred. Strong communication and collaboration skills, with the ability to work effectively across both technical and non-technical teams. What you'll get from us: Our people : We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution. Relaxation and Celebrations : Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). Health Benefits : We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. Plan for your Retirement : 401(k) eligible after your first 90 day's employed! Giving Back : We sponsor multiple events throughout the year to help out our communities. Growth : We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! Flexible Work Schedules : With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.
Job Description Job Description Material Bank is the world's largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials. About the role As an Applied AI Engineer, you will drive the design, build, and deployment of next-generation AI-powered experiences across Material Bank's platform. You will work as part of the team responsible for taking ideas from concept to production - building intelligent systems and user experiences that blend cutting-edge AI capabilities with the high standards of quality, aesthetics, and usability expected in the architecture and community. This is a senior-level individual contributor role focused on applied AI product development. You will work across the stack to architect and deploy scalable AI systems that enhance how users discover, understand, and engage with products, materials, and creative content. Your work will span areas such as multimodal search and understanding, AI-assisted content generation, intelligent workflows, personalization, creative tooling, and agentic systems. We are looking for someone who not only understands modern AI systems technically, but also has strong product instincts, visual sensibility, and genuine passion for building AI experiences that feel thoughtful, polished, and useful. AI will play a foundational role in the future of Material Bank's platform, and you will help define and build that future. What you'll do Design, build, and deploy end-to-end AI-powered product experiences from concept through production. Architect and implement scalable AI systems leveraging LLMs, embeddings, multimodal models, retrieval systems, agent frameworks, and modern data infrastructure. Build production-grade multi-agent workflows and orchestration systems using frameworks such as LangGraph, LangChain, Mastra, and custom tooling. Develop and optimize Retrieval-Augmented Generation (RAG) systems, including embeddings, vector search, retrieval pipelines, chunking strategies, and relevance tuning. Build multimodal AI workflows that analyze and reason over images, creative assets, and visual datasets using modern multimodal LLMs, embedding models, and specialized tooling such as SAM2/SAM3. Create AI-assisted experiences for search, discovery, content generation, personalization, and creative workflows across Material Bank's platform. Evaluate, refine, and improve AI-generated outputs for quality, tone, accuracy, and creative alignment through testing, iteration, and human-in-the-loop evaluation strategies. Partner closely with Product, Design, Engineering, Data, and Executive Leadership to identify high-impact opportunities and translate ambiguous ideas into production-ready AI capabilities. Make architectural decisions that balance speed, scalability, latency, cost, accuracy, and long-term maintainability. Continuously evaluate emerging AI technologies, models, frameworks, and workflows to identify opportunities that create meaningful business and user value. What you'll bring 8+ years of experience building and shipping production software, including significant full-stack engineering experience. Demonstrated success designing and deploying production-grade AI/ML systems and AI-powered product experiences. Deep hands-on experience with LLMs, embeddings, multimodal AI systems, RAG architectures, and multi-agent frameworks such as LangGraph, LangChain, Mastra, or equivalent custom tooling. Strong engineering fundamentals across backend systems, APIs, data pipelines, cloud infrastructure, and modern JavaScript/TypeScript and Python ecosystems. Experience working with multimodal models, visual analysis systems, and image-based AI workflows at scale, including familiarity with modern image-generation tooling and services. Strong systems thinking with the ability to balance trade-offs across latency, cost, scalability, accuracy, reliability, and user experience. Proven ability to independently take ambiguous problems from idea to shipped product with minimal oversight. Strong product instincts, visual sensibility, and a high bar for quality, usability, and craftsmanship in AI-generated experiences. Genuine interest in creative industries such as architecture, design, fashion, media, photography, or art, with an appreciation for aesthetics and taste. Open-source contributions, side projects, or publicly demonstrable AI work that reflects curiosity, experimentation, and passion for applied AI are strongly preferred. Strong communication and collaboration skills, with the ability to work effectively across both technical and non-technical teams. What you'll get from us: Our people : We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution. Relaxation and Celebrations : Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). Health Benefits : We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. Plan for your Retirement : 401(k) eligible after your first 90 day's employed! Giving Back : We sponsor multiple events throughout the year to help out our communities. Growth : We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! Flexible Work Schedules : With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.
09/26/2026
Full time
Job Description Job Description Material Bank is the world's largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials. About the role As an Applied AI Engineer, you will drive the design, build, and deployment of next-generation AI-powered experiences across Material Bank's platform. You will work as part of the team responsible for taking ideas from concept to production - building intelligent systems and user experiences that blend cutting-edge AI capabilities with the high standards of quality, aesthetics, and usability expected in the architecture and community. This is a senior-level individual contributor role focused on applied AI product development. You will work across the stack to architect and deploy scalable AI systems that enhance how users discover, understand, and engage with products, materials, and creative content. Your work will span areas such as multimodal search and understanding, AI-assisted content generation, intelligent workflows, personalization, creative tooling, and agentic systems. We are looking for someone who not only understands modern AI systems technically, but also has strong product instincts, visual sensibility, and genuine passion for building AI experiences that feel thoughtful, polished, and useful. AI will play a foundational role in the future of Material Bank's platform, and you will help define and build that future. What you'll do Design, build, and deploy end-to-end AI-powered product experiences from concept through production. Architect and implement scalable AI systems leveraging LLMs, embeddings, multimodal models, retrieval systems, agent frameworks, and modern data infrastructure. Build production-grade multi-agent workflows and orchestration systems using frameworks such as LangGraph, LangChain, Mastra, and custom tooling. Develop and optimize Retrieval-Augmented Generation (RAG) systems, including embeddings, vector search, retrieval pipelines, chunking strategies, and relevance tuning. Build multimodal AI workflows that analyze and reason over images, creative assets, and visual datasets using modern multimodal LLMs, embedding models, and specialized tooling such as SAM2/SAM3. Create AI-assisted experiences for search, discovery, content generation, personalization, and creative workflows across Material Bank's platform. Evaluate, refine, and improve AI-generated outputs for quality, tone, accuracy, and creative alignment through testing, iteration, and human-in-the-loop evaluation strategies. Partner closely with Product, Design, Engineering, Data, and Executive Leadership to identify high-impact opportunities and translate ambiguous ideas into production-ready AI capabilities. Make architectural decisions that balance speed, scalability, latency, cost, accuracy, and long-term maintainability. Continuously evaluate emerging AI technologies, models, frameworks, and workflows to identify opportunities that create meaningful business and user value. What you'll bring 8+ years of experience building and shipping production software, including significant full-stack engineering experience. Demonstrated success designing and deploying production-grade AI/ML systems and AI-powered product experiences. Deep hands-on experience with LLMs, embeddings, multimodal AI systems, RAG architectures, and multi-agent frameworks such as LangGraph, LangChain, Mastra, or equivalent custom tooling. Strong engineering fundamentals across backend systems, APIs, data pipelines, cloud infrastructure, and modern JavaScript/TypeScript and Python ecosystems. Experience working with multimodal models, visual analysis systems, and image-based AI workflows at scale, including familiarity with modern image-generation tooling and services. Strong systems thinking with the ability to balance trade-offs across latency, cost, scalability, accuracy, reliability, and user experience. Proven ability to independently take ambiguous problems from idea to shipped product with minimal oversight. Strong product instincts, visual sensibility, and a high bar for quality, usability, and craftsmanship in AI-generated experiences. Genuine interest in creative industries such as architecture, design, fashion, media, photography, or art, with an appreciation for aesthetics and taste. Open-source contributions, side projects, or publicly demonstrable AI work that reflects curiosity, experimentation, and passion for applied AI are strongly preferred. Strong communication and collaboration skills, with the ability to work effectively across both technical and non-technical teams. What you'll get from us: Our people : We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution. Relaxation and Celebrations : Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). Health Benefits : We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. Plan for your Retirement : 401(k) eligible after your first 90 day's employed! Giving Back : We sponsor multiple events throughout the year to help out our communities. Growth : We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! Flexible Work Schedules : With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.
Job Description Job Description Lead / Principal Process ML Engineer Job Title: Lead / Principal Process ML Engineer Job Type: Full-time Location: San Diego, CA Summary We are building AI platforms that run on real factory floors, predicting, optimizing, and controlling manufacturing processes in real time. This role is needed to expand our process optimization capability - we need a technical leader who can own the full lifecycle of ML-driven process optimization products, from causal modeling to productization and customer deployment. Currently there is no dedicated technical lead for this product area, and growing customer demand requires a senior leader to set the technical vision and drive execution. Roles and Responsibilities Own the technical direction for key projects - set vision, define what to build, manage priorities, and be accountable for delivery Lead development of ML-driven process optimization products - from causal modeling to productization and customer deployment Make architecture decisions: select modeling approaches, define system boundaries, and evaluate trade-offs between physical fidelity, inference speed, and product constraints Define modeling strategy - decide which physics to encode, which architectures to use, and how to validate against real process data Drive architecture reviews and technical decision-making across the process optimization team Hire, mentor, and grow engineers - build a high-performing team through hiring, code reviews, and technical coaching Coordinate across HQ (Seoul) and overseas R&D labs - aligning research with product roadmaps across time zones Own production-grade delivery - models must run reliably inside equipment operating 24/7 on customer lines Requirements Doctorate (Ph.D.) Mechanical Engineering, Physics, Computer Science, Electrical Engineering, or a related field 8+ years of industry experience post-Ph.D. Proven track record of shipping process optimization or control products from problem definition through customer-facing deployment Experience leading a technical team - setting direction, managing delivery, and making architecture decisions Strong physics foundation (fluid dynamics, thermodynamics, heat transfer, mechanics) Strong ML skills (PyTorch, custom architectures, PINNs, neural operators, surrogate models) Ability to bridge physics and product - translate process understanding into model design and product features Comfort with ambiguity: able to define the problem and the approach, not just execute a spec Experience shipping ML-driven process optimization or control products in an industry setting Experience leading or managing a technical team (ML or applied science) Experience with production software systems - ML integration, data pipelines, deployment infrastructure Preferred Requirements Prior role as Tech Lead, Staff Engineer, or Team Lead in an ML or applied science team Experience productizing process optimization as a commercial product deployed on customer sites Hands-on manufacturing process experience - semiconductor, SMT, electronics assembly, or precision manufacturing Experience coordinating technical direction across distributed teams (HQ + overseas R&D) Published work in scientific machine learning, computational physics, or neural operators Experience with SPC, Cpk analysis, or 3D inspection/metrology systems Benefits • Health/Dental/Vision/Life Insurance at no employee premium (including dependent coverage) • 401K retirement plan with 5% matching • Generous PTO and paid holidays
09/26/2026
Full time
Job Description Job Description Lead / Principal Process ML Engineer Job Title: Lead / Principal Process ML Engineer Job Type: Full-time Location: San Diego, CA Summary We are building AI platforms that run on real factory floors, predicting, optimizing, and controlling manufacturing processes in real time. This role is needed to expand our process optimization capability - we need a technical leader who can own the full lifecycle of ML-driven process optimization products, from causal modeling to productization and customer deployment. Currently there is no dedicated technical lead for this product area, and growing customer demand requires a senior leader to set the technical vision and drive execution. Roles and Responsibilities Own the technical direction for key projects - set vision, define what to build, manage priorities, and be accountable for delivery Lead development of ML-driven process optimization products - from causal modeling to productization and customer deployment Make architecture decisions: select modeling approaches, define system boundaries, and evaluate trade-offs between physical fidelity, inference speed, and product constraints Define modeling strategy - decide which physics to encode, which architectures to use, and how to validate against real process data Drive architecture reviews and technical decision-making across the process optimization team Hire, mentor, and grow engineers - build a high-performing team through hiring, code reviews, and technical coaching Coordinate across HQ (Seoul) and overseas R&D labs - aligning research with product roadmaps across time zones Own production-grade delivery - models must run reliably inside equipment operating 24/7 on customer lines Requirements Doctorate (Ph.D.) Mechanical Engineering, Physics, Computer Science, Electrical Engineering, or a related field 8+ years of industry experience post-Ph.D. Proven track record of shipping process optimization or control products from problem definition through customer-facing deployment Experience leading a technical team - setting direction, managing delivery, and making architecture decisions Strong physics foundation (fluid dynamics, thermodynamics, heat transfer, mechanics) Strong ML skills (PyTorch, custom architectures, PINNs, neural operators, surrogate models) Ability to bridge physics and product - translate process understanding into model design and product features Comfort with ambiguity: able to define the problem and the approach, not just execute a spec Experience shipping ML-driven process optimization or control products in an industry setting Experience leading or managing a technical team (ML or applied science) Experience with production software systems - ML integration, data pipelines, deployment infrastructure Preferred Requirements Prior role as Tech Lead, Staff Engineer, or Team Lead in an ML or applied science team Experience productizing process optimization as a commercial product deployed on customer sites Hands-on manufacturing process experience - semiconductor, SMT, electronics assembly, or precision manufacturing Experience coordinating technical direction across distributed teams (HQ + overseas R&D) Published work in scientific machine learning, computational physics, or neural operators Experience with SPC, Cpk analysis, or 3D inspection/metrology systems Benefits • Health/Dental/Vision/Life Insurance at no employee premium (including dependent coverage) • 401K retirement plan with 5% matching • Generous PTO and paid holidays
Job Description Job Description About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we're expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. Life at TodayTix Group We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there's no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you'll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: Powered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division - the technology and tools that help the world's leading cultural organizations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organizers on the planet, and we're building the platform that helps them thrive. We're looking for a Lead Product Designer to join our Powered by TodayTix team to expand our partner portal to support theatre, sports, attractions, exhibitions and more. You'll set the bar for design quality, translating complex, nuanced industry concepts into clear, elegant user flows - bringing systematic UX thinking, a refined eye for UI detail, and the confidence to drive decisions forward independently. This role sits at the heart of our B2B inventory and event management platform, shaping the experience for live event partners who rely on it to run their business. If you're passionate about making complex tools feel effortless and thrive in a fast-paced, collaborative environment, we'd love to hear from you. Please note: This full-time position is based in New York. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. What Success Looks Like: Independent Execution: You drive complex projects end-to-end with minimal oversight, proactively managing stakeholder expectations and scope changes. Strong Design Collaboration: You articulate design decisions clearly, rationally and objectively, advocate for users, and bring cross-functional partners along with you. Growth Mindset: You approach challenges as opportunities to learn, and raise the bar for the people around you. Design System Stewardship: You leverage and evolve the Design System with taste and judgment, pressure testing the scalability of each component setting standards the broader team can follow. Craft Leadership: You consistently translate complex, nuanced product challenges into simple, intuitive user flows - without sacrificing depth or business logic. What You'll Do: Lead design across complex B2B product initiatives, from early discovery through delivery and QA. Collaborate closely with product managers, engineers, and other designers to define and craft outstanding product experiences. Lead design reviews and brainstorming sessions, presenting regularly to design leadership and company executives. Proactively set expectations with stakeholders and communicate clearly when scope or direction shifts. Promote a culture of design excellence - mentor other designers, champion quality, and lead by example. Use AI tools fluently across your workflow (research, ideation, prototyping, and production) and help establish best practices for the team. This includes using AI-assisted coding to ship frontend components and maintain design system quality without always relying on a developer. Partner with developers to ensure designs are implemented accurately and to a high standard. Regularly use the product to uncover usability issues, identify bugs, and suggest thoughtful improvements. We're Looking for Someone With: 6+ years of experience in Product Design, with experience in a lead or senior capacity. Strong UX fundamentals and a refined eye for UI - able to simplify complex concepts and work within a Design System with taste and judgment. B2B or dashboard/data-heavy design experience - comfortable designing for complex, information-dense products. Proficiency in Figma and prototyping tools, with experience conducting generative and usability research. A strong portfolio of user-centered, beautifully executed UI - ideally including B2B or enterprise product work. AI fluency - you actively use AI tools to work faster and smarter, including a willingness to use AI-assisted coding to contribute directly to the design system and frontend. The ability to work independently, manage multiple projects, and drive work forward without excessive oversight. Excellent communication skills - able to present and defend work to stakeholders at all levels with clarity and confidence. Experience working in a squad, collaborating with developers and QA engineers to ensure timely, high-quality delivery. Salary ranges are determined by competitive market data for our size, stage, and industry, experience and location of the applicant, and our internal salary banding, which is reviewed at least annually. We aim to be as transparent, equitable, and fair as possible. Qualified candidates and our Talent Acquisition team will discuss salary and benefits in the initial conversation, and final salary will be determined after candidates complete the interview process. We expect that the majority of candidates who are offered roles at TTG fall healthily throughout the range based on the above factors. To learn about the Perks and Benefits outside of the salary, please check out our "Good to Know" section! Good to Know: TodayTix Group takes care of our team. We're proud to offer a generous suite of benefits and perks. Here are some of our favorites: -Hybrid work environment (blend of in-office and at-home days) -Up to 4 weeks per year of flexible 'work from anywhere' -Healthcare, vision, and dental plans, with generous contributions from the company -Life and disability insurance -Paid Parental Leave -Generous 401(k) Matching -Flexible Paid Time Off -Free membership to One Medical Group & Employee Assistance Program -Annual Professional Growth Budget -Employee donation matching -Employee Referral Program -Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. For information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/26/2026
Full time
Job Description Job Description About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we're expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. Life at TodayTix Group We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there's no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you'll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: Powered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division - the technology and tools that help the world's leading cultural organizations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organizers on the planet, and we're building the platform that helps them thrive. We're looking for a Lead Product Designer to join our Powered by TodayTix team to expand our partner portal to support theatre, sports, attractions, exhibitions and more. You'll set the bar for design quality, translating complex, nuanced industry concepts into clear, elegant user flows - bringing systematic UX thinking, a refined eye for UI detail, and the confidence to drive decisions forward independently. This role sits at the heart of our B2B inventory and event management platform, shaping the experience for live event partners who rely on it to run their business. If you're passionate about making complex tools feel effortless and thrive in a fast-paced, collaborative environment, we'd love to hear from you. Please note: This full-time position is based in New York. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. What Success Looks Like: Independent Execution: You drive complex projects end-to-end with minimal oversight, proactively managing stakeholder expectations and scope changes. Strong Design Collaboration: You articulate design decisions clearly, rationally and objectively, advocate for users, and bring cross-functional partners along with you. Growth Mindset: You approach challenges as opportunities to learn, and raise the bar for the people around you. Design System Stewardship: You leverage and evolve the Design System with taste and judgment, pressure testing the scalability of each component setting standards the broader team can follow. Craft Leadership: You consistently translate complex, nuanced product challenges into simple, intuitive user flows - without sacrificing depth or business logic. What You'll Do: Lead design across complex B2B product initiatives, from early discovery through delivery and QA. Collaborate closely with product managers, engineers, and other designers to define and craft outstanding product experiences. Lead design reviews and brainstorming sessions, presenting regularly to design leadership and company executives. Proactively set expectations with stakeholders and communicate clearly when scope or direction shifts. Promote a culture of design excellence - mentor other designers, champion quality, and lead by example. Use AI tools fluently across your workflow (research, ideation, prototyping, and production) and help establish best practices for the team. This includes using AI-assisted coding to ship frontend components and maintain design system quality without always relying on a developer. Partner with developers to ensure designs are implemented accurately and to a high standard. Regularly use the product to uncover usability issues, identify bugs, and suggest thoughtful improvements. We're Looking for Someone With: 6+ years of experience in Product Design, with experience in a lead or senior capacity. Strong UX fundamentals and a refined eye for UI - able to simplify complex concepts and work within a Design System with taste and judgment. B2B or dashboard/data-heavy design experience - comfortable designing for complex, information-dense products. Proficiency in Figma and prototyping tools, with experience conducting generative and usability research. A strong portfolio of user-centered, beautifully executed UI - ideally including B2B or enterprise product work. AI fluency - you actively use AI tools to work faster and smarter, including a willingness to use AI-assisted coding to contribute directly to the design system and frontend. The ability to work independently, manage multiple projects, and drive work forward without excessive oversight. Excellent communication skills - able to present and defend work to stakeholders at all levels with clarity and confidence. Experience working in a squad, collaborating with developers and QA engineers to ensure timely, high-quality delivery. Salary ranges are determined by competitive market data for our size, stage, and industry, experience and location of the applicant, and our internal salary banding, which is reviewed at least annually. We aim to be as transparent, equitable, and fair as possible. Qualified candidates and our Talent Acquisition team will discuss salary and benefits in the initial conversation, and final salary will be determined after candidates complete the interview process. We expect that the majority of candidates who are offered roles at TTG fall healthily throughout the range based on the above factors. To learn about the Perks and Benefits outside of the salary, please check out our "Good to Know" section! Good to Know: TodayTix Group takes care of our team. We're proud to offer a generous suite of benefits and perks. Here are some of our favorites: -Hybrid work environment (blend of in-office and at-home days) -Up to 4 weeks per year of flexible 'work from anywhere' -Healthcare, vision, and dental plans, with generous contributions from the company -Life and disability insurance -Paid Parental Leave -Generous 401(k) Matching -Flexible Paid Time Off -Free membership to One Medical Group & Employee Assistance Program -Annual Professional Growth Budget -Employee donation matching -Employee Referral Program -Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. For information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.