it job board logo
  • Home
  • Find IT Jobs
  • Register CV
  • Register as Employer
  • Contact us
  • Career Advice
  • Recruiting? Post a job
  • Sign in
  • Sign up
  • Home
  • Find IT Jobs
  • Register CV
  • Register as Employer
  • Contact us
  • Career Advice
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

445 jobs found

Email me jobs like this
Refine Search
Current Search
contract manager project manager
Test Executor
BlackTree Technical Group, Inc. Billerica, Massachusetts
Job Description Job Description Test Executor - Contract Job Summary: The Test Executor will work as part of a multidisciplinary technical team to test, operate, set up testing infrastructure, and maintain complex robotic and electromechanical systems. This role will support day-to-day testing operations, primarily in an indoor environment. Responsibilities will include preparing systems for testing, operating cameras and other testing equipment, communicating system status to engineers and technicians, setting up testing environments, and supporting general test operations. This position includes a significant hands-on and physical component. Key Responsibilities: Perform software and hardware testing on robotic and electromechanical systems, documenting test results, findings, and issues. Collaborate with software quality, service, and engineering teams to troubleshoot and resolve hardware and software issues. Accurately complete test documentation and maintain detailed records in accordance with established procedures. Support demonstrations and presentations of systems for customers and visitors. Work with software, hardware, and systems engineering teams to improve testing processes and procedures. Track test activities, issues, and results using standard documentation and project management tools. Handle and stack boxes or equipment weighing up to 50 lbs. Required SkillsTechnical Skills: Technical knowledge and hands-on experience with electronics. Comfortable working with a variety of user interfaces, controllers, and technical equipment. Experience using common productivity, communication, and task-management software. Strong troubleshooting and problem-solving abilities. Ability to quickly learn new technical terminology, concepts, and procedures. Experience performing software and hardware testing. Ability to identify, document, and communicate defects, failures, and anomalies. Essential Skills: Strong verbal and written communication skills. Excellent organizational and documentation abilities. Ability to work independently with minimal supervision while collaborating effectively with a broader technical team. Strong attention to detail and commitment to accuracy. Strong customer-service orientation when supporting internal and external stakeholders. Adaptability and willingness to handle a variety of technical and administrative tasks. Comfortable working in a hands-on testing environment. Preferred Skills: Experience working with Linux or similar technical operating systems. Experience operating forklifts, scissor lifts, walkie stackers, or similar equipment. Previous experience testing finished products, identifying defects, and debugging failures or anomalies. Experience with graphics or design software and basic visual communication concepts. Experience working in manufacturing, robotics, or other technical production environments. Familiarity with manufacturing processes, quality control systems, or industry standards. Travel & Transportation: Reliable transportation is required. Occasional travel may be required, up to approximately 10%. Company Description BlackTree Technical Group is a full-service staffing and recruitment firm. Our team consists of an experienced group of Senior Technical Recruiters and Account Managers with over 40 years of industry experience. Our firm prides itself on our technical knowledge, innovative sourcing strategies, and most importantly, a long-standing record of proven results for both clients and job-seekers. Company Description BlackTree Technical Group is a full-service staffing and recruitment firm. Our team consists of an experienced group of Senior Technical Recruiters and Account Managers with over 40 years of industry experience. Our firm prides itself on our technical knowledge, innovative sourcing strategies, and most importantly, a long-standing record of proven results for both clients and job-seekers.
09/25/2026
Full time
Job Description Job Description Test Executor - Contract Job Summary: The Test Executor will work as part of a multidisciplinary technical team to test, operate, set up testing infrastructure, and maintain complex robotic and electromechanical systems. This role will support day-to-day testing operations, primarily in an indoor environment. Responsibilities will include preparing systems for testing, operating cameras and other testing equipment, communicating system status to engineers and technicians, setting up testing environments, and supporting general test operations. This position includes a significant hands-on and physical component. Key Responsibilities: Perform software and hardware testing on robotic and electromechanical systems, documenting test results, findings, and issues. Collaborate with software quality, service, and engineering teams to troubleshoot and resolve hardware and software issues. Accurately complete test documentation and maintain detailed records in accordance with established procedures. Support demonstrations and presentations of systems for customers and visitors. Work with software, hardware, and systems engineering teams to improve testing processes and procedures. Track test activities, issues, and results using standard documentation and project management tools. Handle and stack boxes or equipment weighing up to 50 lbs. Required SkillsTechnical Skills: Technical knowledge and hands-on experience with electronics. Comfortable working with a variety of user interfaces, controllers, and technical equipment. Experience using common productivity, communication, and task-management software. Strong troubleshooting and problem-solving abilities. Ability to quickly learn new technical terminology, concepts, and procedures. Experience performing software and hardware testing. Ability to identify, document, and communicate defects, failures, and anomalies. Essential Skills: Strong verbal and written communication skills. Excellent organizational and documentation abilities. Ability to work independently with minimal supervision while collaborating effectively with a broader technical team. Strong attention to detail and commitment to accuracy. Strong customer-service orientation when supporting internal and external stakeholders. Adaptability and willingness to handle a variety of technical and administrative tasks. Comfortable working in a hands-on testing environment. Preferred Skills: Experience working with Linux or similar technical operating systems. Experience operating forklifts, scissor lifts, walkie stackers, or similar equipment. Previous experience testing finished products, identifying defects, and debugging failures or anomalies. Experience with graphics or design software and basic visual communication concepts. Experience working in manufacturing, robotics, or other technical production environments. Familiarity with manufacturing processes, quality control systems, or industry standards. Travel & Transportation: Reliable transportation is required. Occasional travel may be required, up to approximately 10%. Company Description BlackTree Technical Group is a full-service staffing and recruitment firm. Our team consists of an experienced group of Senior Technical Recruiters and Account Managers with over 40 years of industry experience. Our firm prides itself on our technical knowledge, innovative sourcing strategies, and most importantly, a long-standing record of proven results for both clients and job-seekers. Company Description BlackTree Technical Group is a full-service staffing and recruitment firm. Our team consists of an experienced group of Senior Technical Recruiters and Account Managers with over 40 years of industry experience. Our firm prides itself on our technical knowledge, innovative sourcing strategies, and most importantly, a long-standing record of proven results for both clients and job-seekers.
Founding Full Stack Engineer
Aonic San Francisco, California
Reports to: CEO Compensation: $130,000 - $160,000 base + substantial equity (targeting 7-figure annual comp through upside) Location: San Francisco (Jackson Square) - onsite, high-collaboration role About Aonic Aonic is deploying AI to drastically reduce the cost of living. We are building Aonic Club: the club contract Costco proved over four decades, rebuilt online and AI-native - an annual membership that gets Americans elevated everyday products at cost, starting with functional nutrition. We make the products ourselves and run sourcing, content, forecasting and service with AI agents, which deletes the 30-40% of retail and marketing layers inside every consumer price. The savings go to members, not margins: under Kirkland wherever Costco competes, and on average 80% below the brands. Our ambition is extreme: 1 million members and a $10 billion company within a few years, built by a handful of humans with extreme leverage - AI agents running the operations, a community as the channel, and the AI dividend delivered to everyday America. Please find here our company introduction: The Role As our Founding Full-Stack Engineer , you will own engineering and empower all functions at Aonic. Your first job is to build the Aonic Club membership MVP on our Shopify + Recharge stack so we can launch our membership model by October 1st. Then you own the rest: the consumer app, the agents that run our operations, the data they learn from, storefront health, and privacy/compliance. This role is intentionally broad and demanding. It is designed for an engineer who has already shipped a consumer product and wants maximum ownership. We need someone who has put software in front of real customers and who can also set up agents, evals, and internal tools. What You'll Work On Aonic Club MVP Build the Aonic Club web application on our existing Shopify + Recharge stack. You will own maintenance and improvements after launch. Monitor and optimize page speed, app performance, and third-party script/pixel behavior across the storefront. Ensure tracking and consent tools stay properly configured and compliant with privacy regulations (CPRA and similar) Own engineering Architecture, stack choices, security, vendor and contractor decisions, and the databases behind the club. Consumer app Lead development of our React Native app from ground zero after the membership MVP is live. iOS first. The website converts; the app is where we build out our community. Agents, automation & systems Build LLM-powered agents and internal tools that run unattended in production - with evals, monitoring, and a human-in-the-loop where it matters AI, Automation & Systems Leverage AI, automation, and low-code tools to improve speed and quality of execution across all functions. Build internal tools, scripts, and workflows that reduce manual work. Continuously look for opportunities to replace effort with systems. Special Projects Tackle high-priority, ad-hoc problems directly with the CEO. Move fluidly between product, and infrastructure decisions. Hard Requirements To be successful in this role, all of the following must be true : You have shipped a consumer product as an engineer. An app/digital product that real customers used. You have proven full-stack ability in production. Native in TypeScript/React, node/python + track record of shipping fast and reliable code with AI tools Degree from a top-tier university in engineering, science, math, or a related field, or the equivalent in shipped work. Extremely hungry and ambitious , actively seeking responsibility and steep growth. Strong work ethic and intensity , comfortable operating in an environment that works 8-7 on Monday to Thursday and 8-5 on Fridays . The Profile We're Looking For This role requires a rare mix of traits: Book-smart : Strong academic foundation and structured thinking. Street-smart : Practical judgment, prioritization, and commercial intuition. Roll up your sleeves: No task is beneath you. We are on an ambitious mission and need everyone on the team to do what it takes to achieve our goals. People-smart : Able to work across functions without ego and communicate clearly. AI-native : Naturally reaches for AI and automation as a first instinct. High-agency : Sees problems, takes ownership, and executes without waiting. Taste: Design quality is why we can compete with Costco's native brand Kirkland. Content-native (preferred): As a bonus you love to generate content and ride with us the wave of authentic storytelling. Why Join Aonic? Direct Founder Exposure You will work side-by-side with the CEO on real decisions that shape the company. Real Ownership You will own engineering. No manager layer between you and the CEO. Elite, Small Team You will work with a tight group of highly driven operators in a no-bureaucracy environment. Modern Stack We invest in the best AI tools and expect you to use them aggressively. Meaningful Upside Meaningful equity, with compensation targeting 7-figure annual comp through upside. Compensation details: 00 Yearly Salary PIfb35e-5182
09/25/2026
Full time
Reports to: CEO Compensation: $130,000 - $160,000 base + substantial equity (targeting 7-figure annual comp through upside) Location: San Francisco (Jackson Square) - onsite, high-collaboration role About Aonic Aonic is deploying AI to drastically reduce the cost of living. We are building Aonic Club: the club contract Costco proved over four decades, rebuilt online and AI-native - an annual membership that gets Americans elevated everyday products at cost, starting with functional nutrition. We make the products ourselves and run sourcing, content, forecasting and service with AI agents, which deletes the 30-40% of retail and marketing layers inside every consumer price. The savings go to members, not margins: under Kirkland wherever Costco competes, and on average 80% below the brands. Our ambition is extreme: 1 million members and a $10 billion company within a few years, built by a handful of humans with extreme leverage - AI agents running the operations, a community as the channel, and the AI dividend delivered to everyday America. Please find here our company introduction: The Role As our Founding Full-Stack Engineer , you will own engineering and empower all functions at Aonic. Your first job is to build the Aonic Club membership MVP on our Shopify + Recharge stack so we can launch our membership model by October 1st. Then you own the rest: the consumer app, the agents that run our operations, the data they learn from, storefront health, and privacy/compliance. This role is intentionally broad and demanding. It is designed for an engineer who has already shipped a consumer product and wants maximum ownership. We need someone who has put software in front of real customers and who can also set up agents, evals, and internal tools. What You'll Work On Aonic Club MVP Build the Aonic Club web application on our existing Shopify + Recharge stack. You will own maintenance and improvements after launch. Monitor and optimize page speed, app performance, and third-party script/pixel behavior across the storefront. Ensure tracking and consent tools stay properly configured and compliant with privacy regulations (CPRA and similar) Own engineering Architecture, stack choices, security, vendor and contractor decisions, and the databases behind the club. Consumer app Lead development of our React Native app from ground zero after the membership MVP is live. iOS first. The website converts; the app is where we build out our community. Agents, automation & systems Build LLM-powered agents and internal tools that run unattended in production - with evals, monitoring, and a human-in-the-loop where it matters AI, Automation & Systems Leverage AI, automation, and low-code tools to improve speed and quality of execution across all functions. Build internal tools, scripts, and workflows that reduce manual work. Continuously look for opportunities to replace effort with systems. Special Projects Tackle high-priority, ad-hoc problems directly with the CEO. Move fluidly between product, and infrastructure decisions. Hard Requirements To be successful in this role, all of the following must be true : You have shipped a consumer product as an engineer. An app/digital product that real customers used. You have proven full-stack ability in production. Native in TypeScript/React, node/python + track record of shipping fast and reliable code with AI tools Degree from a top-tier university in engineering, science, math, or a related field, or the equivalent in shipped work. Extremely hungry and ambitious , actively seeking responsibility and steep growth. Strong work ethic and intensity , comfortable operating in an environment that works 8-7 on Monday to Thursday and 8-5 on Fridays . The Profile We're Looking For This role requires a rare mix of traits: Book-smart : Strong academic foundation and structured thinking. Street-smart : Practical judgment, prioritization, and commercial intuition. Roll up your sleeves: No task is beneath you. We are on an ambitious mission and need everyone on the team to do what it takes to achieve our goals. People-smart : Able to work across functions without ego and communicate clearly. AI-native : Naturally reaches for AI and automation as a first instinct. High-agency : Sees problems, takes ownership, and executes without waiting. Taste: Design quality is why we can compete with Costco's native brand Kirkland. Content-native (preferred): As a bonus you love to generate content and ride with us the wave of authentic storytelling. Why Join Aonic? Direct Founder Exposure You will work side-by-side with the CEO on real decisions that shape the company. Real Ownership You will own engineering. No manager layer between you and the CEO. Elite, Small Team You will work with a tight group of highly driven operators in a no-bureaucracy environment. Modern Stack We invest in the best AI tools and expect you to use them aggressively. Meaningful Upside Meaningful equity, with compensation targeting 7-figure annual comp through upside. Compensation details: 00 Yearly Salary PIfb35e-5182
Manager, Quality Assurance (QA Manager)
AmaWaterways, LLC Calabasas, California
Job DescriptionJob Description At AmaWaterways, we believe meaningful careers begin with purpose, passion and a shared commitment to delivering unforgettable experiences. For those who value curiosity, connection and personal enrichment, AmaWaterways offers the opportunity to help craft meaningful river journeys that invite travelers to follow their own current. Built on a foundation of heartfelt hospitality, we treat our guests-and each other-with genuine care, warmth and respect. AmaWaterways fosters a collaborative environment both onboard our ships and across our global network of offices, where team members grow together, support one another and take pride in upholding the high standards and thoughtful service our company is known for. We invite talented, motivated professionals to explore our career opportunities and begin their journey with AmaWaterways today. This position is primarily responsible for leading and growing the quality assurance function across the company's web platform, APIs, integrations, and supporting services. The QA Manager owns the overall QA strategy, standards, and processes; manages and develops the QA team; and partners with engineering, product, and DevOps to ensure releases are predictable, reliable, and delivered with confidence. DUTIES AND RESPONSIBILITIES: Defines, owns, and continuously improves the end-to-end QA strategy across web, mobile-web, backend services, and integrations. Leads, mentors, and grows a team of QA specialists, automation engineers, and SDETs, fostering a culture of quality and accountability. Establishes and maintains QA standards, test plans, regression suites, smoke-test procedures, and release sign-off processes. Champions shift-left testing and embeds quality practices across the engineering organization. Identifies critical user journeys and high-risk areas, ensuring appropriate test coverage at each layer of the test pyramid. Sets the direction for automation frameworks across UI, API, and integration testing, and ensures suites are robust, maintainable, and trusted. Oversees integration of automated tests into CI/CD pipelines, and defines quality gates, deployment criteria, and rollback triggers in collaboration with DevOps. Owns release readiness and sign-off, ensuring consistent, repeatable, and low-risk deployments across Dev, QA, UAT, and Production. Defines, tracks, and reports on key quality metrics such as defect leakage, escape rate, test coverage, flakiness, MTTD, and MTTR. Provides clear, regular quality reporting and risk assessments to engineering leadership and business stakeholders. Manages relationships with external QA vendors and tooling providers, and contributes to build-versus-buy decisions. Analyzes production incidents to identify gaps in coverage and process, and drives corrective and preventive actions. Establishes and maintains quality governance, including audit readiness, compliance, and data-handling considerations relevant to the business. Evaluates and introduces new tools, technologies, and methodologies to advance the QA function. Provides project effort estimations and resource planning for QA activities across competing priorities. Communicates effectively with technical and non-technical groups, both internally and externally. Maintains current knowledge of relevant technology and quality engineering practices, as assigned. Participates in special projects, as required. Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This job carries out supervisory responsibilities in accordance with the organization's policies and applicable laws: Provides day-to-day leadership, mentorship, and technical direction to QA team members. Leads interviewing, evaluation, and hiring of QA specialists, automation engineers, and SDETs. Owns onboarding and training to ensure adherence to quality standards and best practices. Assigns work, monitors progress, and ensures timely delivery of testing and release activities. Conducts performance discussions, sets goals, and supports the professional development of team members. Manages capacity and resource allocation across projects, releases, and competing priorities. Addresses workplace or project-related concerns and escalates issues when appropriate. QUALIFICATIONS: Bachelor's Degree (BA/BS) from a four-year college or university, or seven or more years of related experience and/or training, or an equivalent combination of education and experience. Seven or more years of professional QA experience, with at least three years in a lead or management capacity. Proven track record of building, leading, and scaling QA teams and functions. Computer skills required: Microsoft Office Suite; Project Management Software; Test Management and Defect Tracking Software (e.g., Jira); Database Software; Development Software; Internet Software; Spreadsheet Software; Word Processing Software; Electronic Mail Software; Presentation Software. Other skills required: Strong technical foundation in test automation, with hands-on experience in UI automation (Playwright, Cypress, or Selenium) and API testing tools (Postman/Newman, REST Assured, or Pact). Experience defining QA strategy and embedding quality practices across engineering organizations. Solid understanding of CI/CD pipelines and integrating automated testing into delivery workflows (Azure DevOps, GitHub Actions, Jenkins, or similar). Strong grasp of testing methodologies: TDD, BDD, the test pyramid, risk-based testing, and exploratory testing. Solid understanding of REST APIs, HTTP, authentication mechanisms (OAuth, JWT), and API contract testing. Experience with version control (Git) and code review practices. Strong experience with relational databases and writing SQL queries for data validation and analysis. Demonstrated people-management skills: hiring, mentoring, performance management, and resource planning. Cloud, DevOps, and CI/CD: Familiarity with cloud platforms (preferably Microsoft Azure), including app hosting, storage, networking, and security concepts. Experience embedding automated build, test, and deployment quality gates across multiple environments (Dev, QA, UAT, Prod). Experience with application monitoring, logging, and alerting in cloud environments (e.g., Datadog, New Relic, Grafana, Sentry). Performance and load testing experience with k6, JMeter, or Gatling is a plus. Security Methodology: Knowledge of secure coding and application security principles (e.g., OWASP Top 10) and security testing fundamentals. Experience working in Agile/Scrum environments; Scrum Master experience is a plus. ISTQB Advanced Level certification, or other relevant quality/leadership certification, is a plus. Experience managing QA in travel, hospitality, or other data-sensitive industries is a plus. Additional Leadership Expectations: Strong problem-solving and analytical skills. Ability to provide technical leadership and mentor team members. Excellent communication skills and the ability to collaborate with and influence cross-functional teams. Ability to balance multiple priorities and deliver high-quality outcomes on time. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to stand Occasionally required to walk Continually required to sit Continually required to utilize hand and finger dexterity Frequently required to talk or hear While performing the duties of this job, the noise level in the work environment is usually moderate The employee must occasionally lift and/or move up to 10 pounds Specific vision abilities required by this job include: Close Vision
09/25/2026
Full time
Job DescriptionJob Description At AmaWaterways, we believe meaningful careers begin with purpose, passion and a shared commitment to delivering unforgettable experiences. For those who value curiosity, connection and personal enrichment, AmaWaterways offers the opportunity to help craft meaningful river journeys that invite travelers to follow their own current. Built on a foundation of heartfelt hospitality, we treat our guests-and each other-with genuine care, warmth and respect. AmaWaterways fosters a collaborative environment both onboard our ships and across our global network of offices, where team members grow together, support one another and take pride in upholding the high standards and thoughtful service our company is known for. We invite talented, motivated professionals to explore our career opportunities and begin their journey with AmaWaterways today. This position is primarily responsible for leading and growing the quality assurance function across the company's web platform, APIs, integrations, and supporting services. The QA Manager owns the overall QA strategy, standards, and processes; manages and develops the QA team; and partners with engineering, product, and DevOps to ensure releases are predictable, reliable, and delivered with confidence. DUTIES AND RESPONSIBILITIES: Defines, owns, and continuously improves the end-to-end QA strategy across web, mobile-web, backend services, and integrations. Leads, mentors, and grows a team of QA specialists, automation engineers, and SDETs, fostering a culture of quality and accountability. Establishes and maintains QA standards, test plans, regression suites, smoke-test procedures, and release sign-off processes. Champions shift-left testing and embeds quality practices across the engineering organization. Identifies critical user journeys and high-risk areas, ensuring appropriate test coverage at each layer of the test pyramid. Sets the direction for automation frameworks across UI, API, and integration testing, and ensures suites are robust, maintainable, and trusted. Oversees integration of automated tests into CI/CD pipelines, and defines quality gates, deployment criteria, and rollback triggers in collaboration with DevOps. Owns release readiness and sign-off, ensuring consistent, repeatable, and low-risk deployments across Dev, QA, UAT, and Production. Defines, tracks, and reports on key quality metrics such as defect leakage, escape rate, test coverage, flakiness, MTTD, and MTTR. Provides clear, regular quality reporting and risk assessments to engineering leadership and business stakeholders. Manages relationships with external QA vendors and tooling providers, and contributes to build-versus-buy decisions. Analyzes production incidents to identify gaps in coverage and process, and drives corrective and preventive actions. Establishes and maintains quality governance, including audit readiness, compliance, and data-handling considerations relevant to the business. Evaluates and introduces new tools, technologies, and methodologies to advance the QA function. Provides project effort estimations and resource planning for QA activities across competing priorities. Communicates effectively with technical and non-technical groups, both internally and externally. Maintains current knowledge of relevant technology and quality engineering practices, as assigned. Participates in special projects, as required. Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This job carries out supervisory responsibilities in accordance with the organization's policies and applicable laws: Provides day-to-day leadership, mentorship, and technical direction to QA team members. Leads interviewing, evaluation, and hiring of QA specialists, automation engineers, and SDETs. Owns onboarding and training to ensure adherence to quality standards and best practices. Assigns work, monitors progress, and ensures timely delivery of testing and release activities. Conducts performance discussions, sets goals, and supports the professional development of team members. Manages capacity and resource allocation across projects, releases, and competing priorities. Addresses workplace or project-related concerns and escalates issues when appropriate. QUALIFICATIONS: Bachelor's Degree (BA/BS) from a four-year college or university, or seven or more years of related experience and/or training, or an equivalent combination of education and experience. Seven or more years of professional QA experience, with at least three years in a lead or management capacity. Proven track record of building, leading, and scaling QA teams and functions. Computer skills required: Microsoft Office Suite; Project Management Software; Test Management and Defect Tracking Software (e.g., Jira); Database Software; Development Software; Internet Software; Spreadsheet Software; Word Processing Software; Electronic Mail Software; Presentation Software. Other skills required: Strong technical foundation in test automation, with hands-on experience in UI automation (Playwright, Cypress, or Selenium) and API testing tools (Postman/Newman, REST Assured, or Pact). Experience defining QA strategy and embedding quality practices across engineering organizations. Solid understanding of CI/CD pipelines and integrating automated testing into delivery workflows (Azure DevOps, GitHub Actions, Jenkins, or similar). Strong grasp of testing methodologies: TDD, BDD, the test pyramid, risk-based testing, and exploratory testing. Solid understanding of REST APIs, HTTP, authentication mechanisms (OAuth, JWT), and API contract testing. Experience with version control (Git) and code review practices. Strong experience with relational databases and writing SQL queries for data validation and analysis. Demonstrated people-management skills: hiring, mentoring, performance management, and resource planning. Cloud, DevOps, and CI/CD: Familiarity with cloud platforms (preferably Microsoft Azure), including app hosting, storage, networking, and security concepts. Experience embedding automated build, test, and deployment quality gates across multiple environments (Dev, QA, UAT, Prod). Experience with application monitoring, logging, and alerting in cloud environments (e.g., Datadog, New Relic, Grafana, Sentry). Performance and load testing experience with k6, JMeter, or Gatling is a plus. Security Methodology: Knowledge of secure coding and application security principles (e.g., OWASP Top 10) and security testing fundamentals. Experience working in Agile/Scrum environments; Scrum Master experience is a plus. ISTQB Advanced Level certification, or other relevant quality/leadership certification, is a plus. Experience managing QA in travel, hospitality, or other data-sensitive industries is a plus. Additional Leadership Expectations: Strong problem-solving and analytical skills. Ability to provide technical leadership and mentor team members. Excellent communication skills and the ability to collaborate with and influence cross-functional teams. Ability to balance multiple priorities and deliver high-quality outcomes on time. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to stand Occasionally required to walk Continually required to sit Continually required to utilize hand and finger dexterity Frequently required to talk or hear While performing the duties of this job, the noise level in the work environment is usually moderate The employee must occasionally lift and/or move up to 10 pounds Specific vision abilities required by this job include: Close Vision
Manager, Application Delivery & QA
Signode Saint Petersburg, Florida
Job DescriptionJob DescriptionCompany Description With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector. Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world's premier end-of-line packaging company. Job Description Benefits: Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date. Salary: The annual salary for this position ranges from $127,000 - $152,000 + 10% bonus target and varies based on specific responsibilities and geographic location. Starting annual salary within this range will be determined based on the candidate's experience, qualifications, and/or skillset. Summary We are seeking a highly experienced and versatile Manager, Application Delivery & QA to lead IT application delivery and quality assurance across our enterprise and local application portfolio. This role is accountable for application delivery, quality governance, testing strategy, test automation, and execution across enterprise application initiatives. The position combines App Delivery management with hands-on QA leadership to ensure projects are delivered with strong testing discipline, business readiness, SOX compliance, and measurable quality outcomes. This role supports a diverse application portfolio that includes major enterprise platforms such as Microsoft Dynamics 365 Finance & Operations, Dynamics 365 Customer Engagement (CE), AX 2012, third-party applications, custom-developed solutions, and system integrations. The successful candidate will serve as a key liaison between business stakeholders and different IT teams to drive high-quality project delivery. This position is well suited for an experienced IT leader who can effectively balance multiple priorities while operating across quality assurance, application delivery, project governance, stakeholder management, and organizational change management. Essential Functions Technical Project Management & Agile Delivery Lead IT application projects from initiation through deployment Manage project scope, timelines, budgets, risks, dependencies, and resource planning Facilitate Agile ceremonies including Sprint Planning, Daily Standups, Backlog Grooming, Sprint Reviews, Retrospectives Partner with business stakeholders to define priorities and roadmap objectives Translate business requirements into actionable user stories and technical work items Coordinate development, QA, infrastructure, and business teams to ensure successful delivery Track project progress and communicate status, risks, and mitigation plans to leadership Manage relationships with implementation partners and third-party vendors Quality Assurance & Testing Leadership Establish and maintain Enterprise Apps testing standards, methodologies, and governance processes adhering to SOX compliance for the Global projects with a major focus on Global ERP rollout Use an AI-first approach and look for ways to utilize AI to streamline delivery of QA, App Delivery, and Projects Work with matrix internal IT teams and end users, Lead SIT, UAT, regression, integration, and release testing activities Develop and oversee comprehensive test strategies and test plans Create and review test scenarios, test scripts, and business process validation documents Manage defect lifecycle processes and defect triage activities Ensure appropriate testing coverage for Finance, Manufacturing, Supply Chain, Procurement, Inventory, and Order Management processes Drive continuous improvement of testing practices and quality metrics Conduct go-live assessment and testing sign-offs working hand in hand with business teams as well as the compliance team. Support apps other than ERP for testing and sign-off process Manage test planning and execution using Azure DevOps Create and maintain: Test Plans, Test Suites, User Stories, Defect Tracking, Requirements Traceability Drive adoption of ERP test automation solutions, preferably Test Mart Develop automated regression testing strategies and improve test efficiency Build KPI dashboards to monitor testing quality, defect trends, and release readiness Document and communicate Test cases, SOPs, and changes to business stakeholders. Team Leadership Provide leadership, mentoring, and coaching to QA and support team members. Allocate workload and ensure resource optimization across projects and support functions. Establish performance objectives and development plans for team members. Promote quality, accountability, and continuous improvement within the team. Qualifications Education: A bachelor's degree in computer science, data science, Information Technology, or an engineering field, or at least nine (9) years of professional experience in a similar technology role Experience: 7 - 9 years of experience working as an IT Delivery Manager or QA Manager. In addition: Minimum 7+ years of experience in ERP QA execution and delivery and IT apps project delivery 6+ years of experience conducting UAT for large-scale global ERP projects, minimum 2 5+ years of experience leading technical projects as a scrum master or technical PM Experience leading small technical or QA teams Strong functional/technical experience with: Microsoft Dynamics 365 Finance & Operations, CE Microsoft Dynamics AX 2012 Experience supporting enterprise ERP environments and Other Apps, including CRM, within manufacturing, distribution, or supply chain-focused organizations 6+ years of experience managing Azure DevOps and testing documentation and plans 5+ years of experience with Testing automation software, with 3+ years working with TestMart to develop test suite automation 5+ years of config and admin experience of ITSM tools like Freshworks or ServiceNow 3+ years of experience working with Azure Industry experience working in a technical environment, preferably in manufacturing An ability to manage multiple complex projects concurrently and autonomously A high aptitude for QA leadership for global ERP rollouts Ability to influence decision-making processes and foster an environment of healthy team debate Strong risk awareness and the ability to identify imminent risks Strong communication and presentation skills Experience leading global teams in a matrix environment Functional Success Drivers: These competencies are what we require for an individual to be successful in this role: Leadership Communication Strategic Skills Excellence Results-Oriented Leading Edge Additional Information All your information will be kept confidential according to EEO guidelines. The Company does not sponsor for employment-based visas for this position now or in the future. Reasonable Accommodation Statement To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities. Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at . The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States. . click apply for full job details
09/25/2026
Full time
Job DescriptionJob DescriptionCompany Description With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector. Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world's premier end-of-line packaging company. Job Description Benefits: Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date. Salary: The annual salary for this position ranges from $127,000 - $152,000 + 10% bonus target and varies based on specific responsibilities and geographic location. Starting annual salary within this range will be determined based on the candidate's experience, qualifications, and/or skillset. Summary We are seeking a highly experienced and versatile Manager, Application Delivery & QA to lead IT application delivery and quality assurance across our enterprise and local application portfolio. This role is accountable for application delivery, quality governance, testing strategy, test automation, and execution across enterprise application initiatives. The position combines App Delivery management with hands-on QA leadership to ensure projects are delivered with strong testing discipline, business readiness, SOX compliance, and measurable quality outcomes. This role supports a diverse application portfolio that includes major enterprise platforms such as Microsoft Dynamics 365 Finance & Operations, Dynamics 365 Customer Engagement (CE), AX 2012, third-party applications, custom-developed solutions, and system integrations. The successful candidate will serve as a key liaison between business stakeholders and different IT teams to drive high-quality project delivery. This position is well suited for an experienced IT leader who can effectively balance multiple priorities while operating across quality assurance, application delivery, project governance, stakeholder management, and organizational change management. Essential Functions Technical Project Management & Agile Delivery Lead IT application projects from initiation through deployment Manage project scope, timelines, budgets, risks, dependencies, and resource planning Facilitate Agile ceremonies including Sprint Planning, Daily Standups, Backlog Grooming, Sprint Reviews, Retrospectives Partner with business stakeholders to define priorities and roadmap objectives Translate business requirements into actionable user stories and technical work items Coordinate development, QA, infrastructure, and business teams to ensure successful delivery Track project progress and communicate status, risks, and mitigation plans to leadership Manage relationships with implementation partners and third-party vendors Quality Assurance & Testing Leadership Establish and maintain Enterprise Apps testing standards, methodologies, and governance processes adhering to SOX compliance for the Global projects with a major focus on Global ERP rollout Use an AI-first approach and look for ways to utilize AI to streamline delivery of QA, App Delivery, and Projects Work with matrix internal IT teams and end users, Lead SIT, UAT, regression, integration, and release testing activities Develop and oversee comprehensive test strategies and test plans Create and review test scenarios, test scripts, and business process validation documents Manage defect lifecycle processes and defect triage activities Ensure appropriate testing coverage for Finance, Manufacturing, Supply Chain, Procurement, Inventory, and Order Management processes Drive continuous improvement of testing practices and quality metrics Conduct go-live assessment and testing sign-offs working hand in hand with business teams as well as the compliance team. Support apps other than ERP for testing and sign-off process Manage test planning and execution using Azure DevOps Create and maintain: Test Plans, Test Suites, User Stories, Defect Tracking, Requirements Traceability Drive adoption of ERP test automation solutions, preferably Test Mart Develop automated regression testing strategies and improve test efficiency Build KPI dashboards to monitor testing quality, defect trends, and release readiness Document and communicate Test cases, SOPs, and changes to business stakeholders. Team Leadership Provide leadership, mentoring, and coaching to QA and support team members. Allocate workload and ensure resource optimization across projects and support functions. Establish performance objectives and development plans for team members. Promote quality, accountability, and continuous improvement within the team. Qualifications Education: A bachelor's degree in computer science, data science, Information Technology, or an engineering field, or at least nine (9) years of professional experience in a similar technology role Experience: 7 - 9 years of experience working as an IT Delivery Manager or QA Manager. In addition: Minimum 7+ years of experience in ERP QA execution and delivery and IT apps project delivery 6+ years of experience conducting UAT for large-scale global ERP projects, minimum 2 5+ years of experience leading technical projects as a scrum master or technical PM Experience leading small technical or QA teams Strong functional/technical experience with: Microsoft Dynamics 365 Finance & Operations, CE Microsoft Dynamics AX 2012 Experience supporting enterprise ERP environments and Other Apps, including CRM, within manufacturing, distribution, or supply chain-focused organizations 6+ years of experience managing Azure DevOps and testing documentation and plans 5+ years of experience with Testing automation software, with 3+ years working with TestMart to develop test suite automation 5+ years of config and admin experience of ITSM tools like Freshworks or ServiceNow 3+ years of experience working with Azure Industry experience working in a technical environment, preferably in manufacturing An ability to manage multiple complex projects concurrently and autonomously A high aptitude for QA leadership for global ERP rollouts Ability to influence decision-making processes and foster an environment of healthy team debate Strong risk awareness and the ability to identify imminent risks Strong communication and presentation skills Experience leading global teams in a matrix environment Functional Success Drivers: These competencies are what we require for an individual to be successful in this role: Leadership Communication Strategic Skills Excellence Results-Oriented Leading Edge Additional Information All your information will be kept confidential according to EEO guidelines. The Company does not sponsor for employment-based visas for this position now or in the future. Reasonable Accommodation Statement To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities. Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at . The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States. . click apply for full job details
Senior Manager Quality Assurance Validation Computerization Systems
Lynkx Staffing LLC Saddle Brook, New Jersey
Job DescriptionJob DescriptionThe incumbent will be responsible for supporting the Computerized System project teams in the review and QA approval of system validation and infrastructure qualification documentation and protocols, in accordance with FDA regulations/guidelines, 21 CFR Part 11, EU Annex 11, GAMP5, ICH Q10 and latest industry practices. Will also be responsible for QA oversight of all GxP computerized system activities implementation projects for the company to ensure compliance with regulatory requirements. The scope includes working with multi-functional teams on system implementations, problem resolution, and process improvement projects. Assist in maintaining and, where applicable, improving the effectiveness of the computer system validation and data integrity program. Will participate in the execution of highly complex and specialized projects and must be innovative and practical in project validation problem-solving. Provide QA oversight and assurance that all GxP computerized system implementation and validation activities are executed in accordance with internal procedures and standards and meet all regulatory requirements. Contributes expertise and provides guidance in 21 CFR Part 11, GAMP5, and EU GMP Annex 11 requirements and data integrity principles and requirements as well as participates in assessments. Develops and evaluates quality processes and system standards to ensure compliance with company standards and governmental regulatory requirements. Work closely and collaboratively with various business partners including Information Technology and system owners to effectively and efficiently implement new computerized systems, system upgrades, or system modifications. Review and QA approve various types of system validation and infrastructure qualification documentation, including but not limited to, Master Plans, User Requirements and Functional Requirements Specifications, Design Specifications, IQ, OQ, PQ, Traceability Matrix, Validation protocols and reports. Coordinate implementation validation/qualification strategies and serve as the subject matter expert. Present project status reports to management as well as project teams. Review Change Control requests and assess impact to validation. Support the necessary computerized system validation activities for changes. Perform gap analysis of validation documentation, systems and practices. Communicate identified gaps including recommending and implementing corrective actions and improvements. Participate in supplier site Validation Assessments/Audits and assist to troubleshoot and improve systems and processes. Review corrective actions and implementation closure evidence of observations/recommendations identified in the report. Support internal, client, and regulatory audits and inspections. Generate or review/update computer system related policies, procedures, templates, forms, etc. Maintain up-to-date knowledge and understanding of quality system requirements as they apply to computerized system in accordance with cGxP's regulations, GAMP, industry standards, policies and procedures. Performs other quality system related duties as necessary. REQUIREMENTS Bachelor's Degree in a Scientific or Engineering discipline 8 + years of computerized system experience with IT compliance/validation/qualification activities. 8 + years of experience working in an FDA-regulated, GxP-related environment. Demonstrated experience and expertise in 21 CFR Part 11 to ensuring site compliance. Comprehensive knowledge in Software Validation and Data Integrity Principles. Demonstrated experience, results, and accomplishments in QMS and LIMS system implementations. Working knowledge or expertise in Software validation practices and Software Development Life Cycle (SDLC) models. Working knowledge or expertise in Validations of Databases, Custom Software, Configurable Software, Non-Configurable Software, Infrastructure Software, Off-the-shelf software and various computerized systems. Working knowledge or expertise in Design Qualifications (DQ), Installation Qualifications (IQ), Operational Qualifications (OQ), and Performance Qualifications (PQ). Knowledge of Software Risk Management Principles and tools. Knowledge and proven ability working with Risk Management methodologies and tools. Comprehensive knowledge of GAMP5, 21 CFR Part 11, and EU Annex 11 as well as FDA 21 CFR Parts 210/211 (cGMP), ICH Q10, Eudralex Vol 4. Knowledge of PMDA regulations a plus. Experience with application system validation and infrastructure qualification. Experience with vendor audit for computer systems (IT infrastructure, validation etc.) a plus. Experience with writing and approving Standard Operating Procedures and Quality Standards. 10% travel required. Proficient in Microsoft Office Suite (e.g., Word, Excel, Project, PowerPoint). Must have a participative management style, strong team development, coaching skills, and the ability to lead and motivate teams. Excellent verbal and written communication skills with the ability to communicate internally and externally to clients and suppliers. Solid organizational and time management skills, proven project management, presentation and facilitation skills. Innovation and strategic compliance skills including looking internally and externally for best practices. The ability to effectively build and maintain relationships with multiple departments in order to effectively solve problems. The ability to organize, prioritize and deliver tasks & projects with a sense of urgency under minimal supervision with attention to detail. Must be able to execute a variable workload with multiple priorities. The ability to enable and drive change while being focused on internal and external customers. Demonstrated results oriented, quick learner, team player; proactive with demonstrated ability to respond to urgent needs and deliver expected results within expected deadlines. Environment includes working with all levels of internal management and staff as well as with external clients, suppliers, and contractors. Work will be performed in both an office environment and a manufacturing facility, with exposure to varying degrees of ambient noise. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
09/25/2026
Full time
Job DescriptionJob DescriptionThe incumbent will be responsible for supporting the Computerized System project teams in the review and QA approval of system validation and infrastructure qualification documentation and protocols, in accordance with FDA regulations/guidelines, 21 CFR Part 11, EU Annex 11, GAMP5, ICH Q10 and latest industry practices. Will also be responsible for QA oversight of all GxP computerized system activities implementation projects for the company to ensure compliance with regulatory requirements. The scope includes working with multi-functional teams on system implementations, problem resolution, and process improvement projects. Assist in maintaining and, where applicable, improving the effectiveness of the computer system validation and data integrity program. Will participate in the execution of highly complex and specialized projects and must be innovative and practical in project validation problem-solving. Provide QA oversight and assurance that all GxP computerized system implementation and validation activities are executed in accordance with internal procedures and standards and meet all regulatory requirements. Contributes expertise and provides guidance in 21 CFR Part 11, GAMP5, and EU GMP Annex 11 requirements and data integrity principles and requirements as well as participates in assessments. Develops and evaluates quality processes and system standards to ensure compliance with company standards and governmental regulatory requirements. Work closely and collaboratively with various business partners including Information Technology and system owners to effectively and efficiently implement new computerized systems, system upgrades, or system modifications. Review and QA approve various types of system validation and infrastructure qualification documentation, including but not limited to, Master Plans, User Requirements and Functional Requirements Specifications, Design Specifications, IQ, OQ, PQ, Traceability Matrix, Validation protocols and reports. Coordinate implementation validation/qualification strategies and serve as the subject matter expert. Present project status reports to management as well as project teams. Review Change Control requests and assess impact to validation. Support the necessary computerized system validation activities for changes. Perform gap analysis of validation documentation, systems and practices. Communicate identified gaps including recommending and implementing corrective actions and improvements. Participate in supplier site Validation Assessments/Audits and assist to troubleshoot and improve systems and processes. Review corrective actions and implementation closure evidence of observations/recommendations identified in the report. Support internal, client, and regulatory audits and inspections. Generate or review/update computer system related policies, procedures, templates, forms, etc. Maintain up-to-date knowledge and understanding of quality system requirements as they apply to computerized system in accordance with cGxP's regulations, GAMP, industry standards, policies and procedures. Performs other quality system related duties as necessary. REQUIREMENTS Bachelor's Degree in a Scientific or Engineering discipline 8 + years of computerized system experience with IT compliance/validation/qualification activities. 8 + years of experience working in an FDA-regulated, GxP-related environment. Demonstrated experience and expertise in 21 CFR Part 11 to ensuring site compliance. Comprehensive knowledge in Software Validation and Data Integrity Principles. Demonstrated experience, results, and accomplishments in QMS and LIMS system implementations. Working knowledge or expertise in Software validation practices and Software Development Life Cycle (SDLC) models. Working knowledge or expertise in Validations of Databases, Custom Software, Configurable Software, Non-Configurable Software, Infrastructure Software, Off-the-shelf software and various computerized systems. Working knowledge or expertise in Design Qualifications (DQ), Installation Qualifications (IQ), Operational Qualifications (OQ), and Performance Qualifications (PQ). Knowledge of Software Risk Management Principles and tools. Knowledge and proven ability working with Risk Management methodologies and tools. Comprehensive knowledge of GAMP5, 21 CFR Part 11, and EU Annex 11 as well as FDA 21 CFR Parts 210/211 (cGMP), ICH Q10, Eudralex Vol 4. Knowledge of PMDA regulations a plus. Experience with application system validation and infrastructure qualification. Experience with vendor audit for computer systems (IT infrastructure, validation etc.) a plus. Experience with writing and approving Standard Operating Procedures and Quality Standards. 10% travel required. Proficient in Microsoft Office Suite (e.g., Word, Excel, Project, PowerPoint). Must have a participative management style, strong team development, coaching skills, and the ability to lead and motivate teams. Excellent verbal and written communication skills with the ability to communicate internally and externally to clients and suppliers. Solid organizational and time management skills, proven project management, presentation and facilitation skills. Innovation and strategic compliance skills including looking internally and externally for best practices. The ability to effectively build and maintain relationships with multiple departments in order to effectively solve problems. The ability to organize, prioritize and deliver tasks & projects with a sense of urgency under minimal supervision with attention to detail. Must be able to execute a variable workload with multiple priorities. The ability to enable and drive change while being focused on internal and external customers. Demonstrated results oriented, quick learner, team player; proactive with demonstrated ability to respond to urgent needs and deliver expected results within expected deadlines. Environment includes working with all levels of internal management and staff as well as with external clients, suppliers, and contractors. Work will be performed in both an office environment and a manufacturing facility, with exposure to varying degrees of ambient noise. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Senior Manager Quality Assurance Validation Computerization Systems
Lynkx Staffing LLC Hackensack, New Jersey
Job DescriptionJob DescriptionThe incumbent will be responsible for supporting the Computerized System project teams in the review and QA approval of system validation and infrastructure qualification documentation and protocols, in accordance with FDA regulations/guidelines, 21 CFR Part 11, EU Annex 11, GAMP5, ICH Q10 and latest industry practices. Will also be responsible for QA oversight of all GxP computerized system activities implementation projects for the company to ensure compliance with regulatory requirements. The scope includes working with multi-functional teams on system implementations, problem resolution, and process improvement projects. Assist in maintaining and, where applicable, improving the effectiveness of the computer system validation and data integrity program. Will participate in the execution of highly complex and specialized projects and must be innovative and practical in project validation problem-solving. Provide QA oversight and assurance that all GxP computerized system implementation and validation activities are executed in accordance with internal procedures and standards and meet all regulatory requirements. Contributes expertise and provides guidance in 21 CFR Part 11, GAMP5, and EU GMP Annex 11 requirements and data integrity principles and requirements as well as participates in assessments. Develops and evaluates quality processes and system standards to ensure compliance with company standards and governmental regulatory requirements. Work closely and collaboratively with various business partners including Information Technology and system owners to effectively and efficiently implement new computerized systems, system upgrades, or system modifications. Review and QA approve various types of system validation and infrastructure qualification documentation, including but not limited to, Master Plans, User Requirements and Functional Requirements Specifications, Design Specifications, IQ, OQ, PQ, Traceability Matrix, Validation protocols and reports. Coordinate implementation validation/qualification strategies and serve as the subject matter expert. Present project status reports to management as well as project teams. Review Change Control requests and assess impact to validation. Support the necessary computerized system validation activities for changes. Perform gap analysis of validation documentation, systems and practices. Communicate identified gaps including recommending and implementing corrective actions and improvements. Participate in supplier site Validation Assessments/Audits and assist to troubleshoot and improve systems and processes. Review corrective actions and implementation closure evidence of observations/recommendations identified in the report. Support internal, client, and regulatory audits and inspections. Generate or review/update computer system related policies, procedures, templates, forms, etc. Maintain up-to-date knowledge and understanding of quality system requirements as they apply to computerized system in accordance with cGxP's regulations, GAMP, industry standards, policies and procedures. Performs other quality system related duties as necessary. REQUIREMENTS Bachelor's Degree in a Scientific or Engineering discipline 8 + years of computerized system experience with IT compliance/validation/qualification activities. 8 + years of experience working in an FDA-regulated, GxP-related environment. Demonstrated experience and expertise in 21 CFR Part 11 to ensuring site compliance. Comprehensive knowledge in Software Validation and Data Integrity Principles. Demonstrated experience, results, and accomplishments in QMS and LIMS system implementations. Working knowledge or expertise in Software validation practices and Software Development Life Cycle (SDLC) models. Working knowledge or expertise in Validations of Databases, Custom Software, Configurable Software, Non-Configurable Software, Infrastructure Software, Off-the-shelf software and various computerized systems. Working knowledge or expertise in Design Qualifications (DQ), Installation Qualifications (IQ), Operational Qualifications (OQ), and Performance Qualifications (PQ). Knowledge of Software Risk Management Principles and tools. Knowledge and proven ability working with Risk Management methodologies and tools. Comprehensive knowledge of GAMP5, 21 CFR Part 11, and EU Annex 11 as well as FDA 21 CFR Parts 210/211 (cGMP), ICH Q10, Eudralex Vol 4. Knowledge of PMDA regulations a plus. Experience with application system validation and infrastructure qualification. Experience with vendor audit for computer systems (IT infrastructure, validation etc.) a plus. Experience with writing and approving Standard Operating Procedures and Quality Standards. 10% travel required. Proficient in Microsoft Office Suite (e.g., Word, Excel, Project, PowerPoint). Must have a participative management style, strong team development, coaching skills, and the ability to lead and motivate teams. Excellent verbal and written communication skills with the ability to communicate internally and externally to clients and suppliers. Solid organizational and time management skills, proven project management, presentation and facilitation skills. Innovation and strategic compliance skills including looking internally and externally for best practices. The ability to effectively build and maintain relationships with multiple departments in order to effectively solve problems. The ability to organize, prioritize and deliver tasks & projects with a sense of urgency under minimal supervision with attention to detail. Must be able to execute a variable workload with multiple priorities. The ability to enable and drive change while being focused on internal and external customers. Demonstrated results oriented, quick learner, team player; proactive with demonstrated ability to respond to urgent needs and deliver expected results within expected deadlines. Environment includes working with all levels of internal management and staff as well as with external clients, suppliers, and contractors. Work will be performed in both an office environment and a manufacturing facility, with exposure to varying degrees of ambient noise. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
09/25/2026
Full time
Job DescriptionJob DescriptionThe incumbent will be responsible for supporting the Computerized System project teams in the review and QA approval of system validation and infrastructure qualification documentation and protocols, in accordance with FDA regulations/guidelines, 21 CFR Part 11, EU Annex 11, GAMP5, ICH Q10 and latest industry practices. Will also be responsible for QA oversight of all GxP computerized system activities implementation projects for the company to ensure compliance with regulatory requirements. The scope includes working with multi-functional teams on system implementations, problem resolution, and process improvement projects. Assist in maintaining and, where applicable, improving the effectiveness of the computer system validation and data integrity program. Will participate in the execution of highly complex and specialized projects and must be innovative and practical in project validation problem-solving. Provide QA oversight and assurance that all GxP computerized system implementation and validation activities are executed in accordance with internal procedures and standards and meet all regulatory requirements. Contributes expertise and provides guidance in 21 CFR Part 11, GAMP5, and EU GMP Annex 11 requirements and data integrity principles and requirements as well as participates in assessments. Develops and evaluates quality processes and system standards to ensure compliance with company standards and governmental regulatory requirements. Work closely and collaboratively with various business partners including Information Technology and system owners to effectively and efficiently implement new computerized systems, system upgrades, or system modifications. Review and QA approve various types of system validation and infrastructure qualification documentation, including but not limited to, Master Plans, User Requirements and Functional Requirements Specifications, Design Specifications, IQ, OQ, PQ, Traceability Matrix, Validation protocols and reports. Coordinate implementation validation/qualification strategies and serve as the subject matter expert. Present project status reports to management as well as project teams. Review Change Control requests and assess impact to validation. Support the necessary computerized system validation activities for changes. Perform gap analysis of validation documentation, systems and practices. Communicate identified gaps including recommending and implementing corrective actions and improvements. Participate in supplier site Validation Assessments/Audits and assist to troubleshoot and improve systems and processes. Review corrective actions and implementation closure evidence of observations/recommendations identified in the report. Support internal, client, and regulatory audits and inspections. Generate or review/update computer system related policies, procedures, templates, forms, etc. Maintain up-to-date knowledge and understanding of quality system requirements as they apply to computerized system in accordance with cGxP's regulations, GAMP, industry standards, policies and procedures. Performs other quality system related duties as necessary. REQUIREMENTS Bachelor's Degree in a Scientific or Engineering discipline 8 + years of computerized system experience with IT compliance/validation/qualification activities. 8 + years of experience working in an FDA-regulated, GxP-related environment. Demonstrated experience and expertise in 21 CFR Part 11 to ensuring site compliance. Comprehensive knowledge in Software Validation and Data Integrity Principles. Demonstrated experience, results, and accomplishments in QMS and LIMS system implementations. Working knowledge or expertise in Software validation practices and Software Development Life Cycle (SDLC) models. Working knowledge or expertise in Validations of Databases, Custom Software, Configurable Software, Non-Configurable Software, Infrastructure Software, Off-the-shelf software and various computerized systems. Working knowledge or expertise in Design Qualifications (DQ), Installation Qualifications (IQ), Operational Qualifications (OQ), and Performance Qualifications (PQ). Knowledge of Software Risk Management Principles and tools. Knowledge and proven ability working with Risk Management methodologies and tools. Comprehensive knowledge of GAMP5, 21 CFR Part 11, and EU Annex 11 as well as FDA 21 CFR Parts 210/211 (cGMP), ICH Q10, Eudralex Vol 4. Knowledge of PMDA regulations a plus. Experience with application system validation and infrastructure qualification. Experience with vendor audit for computer systems (IT infrastructure, validation etc.) a plus. Experience with writing and approving Standard Operating Procedures and Quality Standards. 10% travel required. Proficient in Microsoft Office Suite (e.g., Word, Excel, Project, PowerPoint). Must have a participative management style, strong team development, coaching skills, and the ability to lead and motivate teams. Excellent verbal and written communication skills with the ability to communicate internally and externally to clients and suppliers. Solid organizational and time management skills, proven project management, presentation and facilitation skills. Innovation and strategic compliance skills including looking internally and externally for best practices. The ability to effectively build and maintain relationships with multiple departments in order to effectively solve problems. The ability to organize, prioritize and deliver tasks & projects with a sense of urgency under minimal supervision with attention to detail. Must be able to execute a variable workload with multiple priorities. The ability to enable and drive change while being focused on internal and external customers. Demonstrated results oriented, quick learner, team player; proactive with demonstrated ability to respond to urgent needs and deliver expected results within expected deadlines. Environment includes working with all levels of internal management and staff as well as with external clients, suppliers, and contractors. Work will be performed in both an office environment and a manufacturing facility, with exposure to varying degrees of ambient noise. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Quality Assurance Specialist
Career TEAM Nacogdoches, Texas
Job DescriptionJob Description Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. TITLE: Quality Assurance Specialist REPORTS TO: Quality Assurance Manager LOCATION: Deep East Texas Workforce Development Area EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee Career Team is looking to hire a Quality Assurance Specialist responsible for conducting case file reviews, monitoring data integrity, and ensuring program compliance with contract requirements. This role identifies deficiencies, supports corrective action, and contributes to a culture of continuous improvement across the Deep East Texas project. Work is performed under the supervision of the Quality Assurance Manager. Your Impact on Career Team's Success: Conduct regular reviews of participant case files to evaluate accuracy, completeness, and compliance with federal WIOA/TANF, state, local, and corporate policies Monitor data entered into Work In Texas and other participant information systems for accuracy and timeliness Identify deficiencies and trends, document findings, and recommend corrective action Provide internal monitoring, second reviews, and oversight of program activities and requirements Support staff in resolving file and data issues to ensure no disallowed costs on eligibility Work with staff to ensure correct documents and case notes are entered into the system for all services provided to customers Prepare and present quality assurance reports and dashboards to project leadership Assist with preparation for and response to program monitoring and audits Support the development and continuous improvement of policies, procedures, and quality management practices Partner with the Quality Assurance Manager to address recurring issues through targeted staff training Support the invoicing and expenditure compliance relationship between the funder and the corporate fiscal team, including timely invoice corrections Process participant exits from the database to hard file in coordination with the leadership team Serve as a subject matter expert in program compliance and policy Maintain up-to-date knowledge of standard operating procedures and contract updates Maintain a high level of accuracy and confidentiality in handling participant information Approach each day and task with a "ZAG" mindset Other duties and projects as needed This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. To Qualify for This Role, You Must Have: Bachelor's degree, or an equivalent combination of education and experience 2+ years of experience in quality assurance, monitoring, compliance, or case management Knowledge of WIOA, TANF, and/or SNAP eligibility and documentation requirements Sharp attention to detail with strong organizational, analytical, research, and critical thinking skills Computer literate with strong MS Excel skills and the ability to learn specialized databases and software systems Ability to work across all levels of management and staff in a dynamic team environment Excellent interpersonal and communication skills (oral and written) Exceptional time management skills to meet deadlines and complete a high volume of work with speed and accuracy A demonstrated ability to thrive in a fast-paced environment while maintaining a high level of confidentiality A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: Experience conducting case file reviews or audits in a workforce development setting Master's or MBA degree Strong computer skills in MS Excel and Google Sheets Bilingual or multilingual Salary: $38,000 - $40,000 /yr Salary is commensurate with education and experience. Career TEAM offers a competitive benefits package including healthcare, dental, and personal/vacation time Travel: As needed About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team's outstanding record of accelerating the human condition has resulted in numerous honors: Named by Inc. Magazine as one of America's 500 fastest growing privately held companies Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See for more information. Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment . click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. TITLE: Quality Assurance Specialist REPORTS TO: Quality Assurance Manager LOCATION: Deep East Texas Workforce Development Area EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee Career Team is looking to hire a Quality Assurance Specialist responsible for conducting case file reviews, monitoring data integrity, and ensuring program compliance with contract requirements. This role identifies deficiencies, supports corrective action, and contributes to a culture of continuous improvement across the Deep East Texas project. Work is performed under the supervision of the Quality Assurance Manager. Your Impact on Career Team's Success: Conduct regular reviews of participant case files to evaluate accuracy, completeness, and compliance with federal WIOA/TANF, state, local, and corporate policies Monitor data entered into Work In Texas and other participant information systems for accuracy and timeliness Identify deficiencies and trends, document findings, and recommend corrective action Provide internal monitoring, second reviews, and oversight of program activities and requirements Support staff in resolving file and data issues to ensure no disallowed costs on eligibility Work with staff to ensure correct documents and case notes are entered into the system for all services provided to customers Prepare and present quality assurance reports and dashboards to project leadership Assist with preparation for and response to program monitoring and audits Support the development and continuous improvement of policies, procedures, and quality management practices Partner with the Quality Assurance Manager to address recurring issues through targeted staff training Support the invoicing and expenditure compliance relationship between the funder and the corporate fiscal team, including timely invoice corrections Process participant exits from the database to hard file in coordination with the leadership team Serve as a subject matter expert in program compliance and policy Maintain up-to-date knowledge of standard operating procedures and contract updates Maintain a high level of accuracy and confidentiality in handling participant information Approach each day and task with a "ZAG" mindset Other duties and projects as needed This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. To Qualify for This Role, You Must Have: Bachelor's degree, or an equivalent combination of education and experience 2+ years of experience in quality assurance, monitoring, compliance, or case management Knowledge of WIOA, TANF, and/or SNAP eligibility and documentation requirements Sharp attention to detail with strong organizational, analytical, research, and critical thinking skills Computer literate with strong MS Excel skills and the ability to learn specialized databases and software systems Ability to work across all levels of management and staff in a dynamic team environment Excellent interpersonal and communication skills (oral and written) Exceptional time management skills to meet deadlines and complete a high volume of work with speed and accuracy A demonstrated ability to thrive in a fast-paced environment while maintaining a high level of confidentiality A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: Experience conducting case file reviews or audits in a workforce development setting Master's or MBA degree Strong computer skills in MS Excel and Google Sheets Bilingual or multilingual Salary: $38,000 - $40,000 /yr Salary is commensurate with education and experience. Career TEAM offers a competitive benefits package including healthcare, dental, and personal/vacation time Travel: As needed About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team's outstanding record of accelerating the human condition has resulted in numerous honors: Named by Inc. Magazine as one of America's 500 fastest growing privately held companies Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See for more information. Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment . click apply for full job details
MGR, CONTRACT COMPLIANCE
The GEO Group Boca Raton, Florida
Job DescriptionJob Description Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things. Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary The Manager of Contract Compliance primary responsibility is to support the contract compliance department's project management initiatives. This position is responsible for data management, reporting, process improvement initiatives, research, and analysis within the contract compliance department. This position provides applicable training on contract compliance requirements and policies and makes recommendations based on their observations. This position provides support, as needed, to the American Correctional Association (ACA), and Prison Rape Elimination Act (PREA) divisions of the contract compliance department. Primary Duties and Responsibilities The Manager of Contract Compliance collects and independently analyzes results of compliance reviews to identify trends and suggest organizational responses to identified anomalies. Develops, prepares, and generates on-going and ad-hoc special reports pertaining to contract compliance and performance improvement issues. Manages performance indicators, outcome measures, and data to report on areas of improvement or concerns and recommends policy and audit tool revisions accordingly. Conducts research on current trends in information technology and client directives related to compliance and audit functions. Assists the compliance department by assisting audit teams, exercising independent judgment on contract compliance, accreditation, and certification determinations. Assists in reviewing PREA investigations and ACA reports completed at the facility level for thoroughness and compliance, as needed. Oversees and manages the organization's audit compliance database. Monitors and tracks compliance database functionality and content. Assists the Senior Director, Contract Compliance, in the analysis of audit tools, policies and procedures, contracts, accreditation/certification standards, and state and federal regulations to develop effective audit instruments and processes. Responsible for the monitoring, tracking, revising, and developing compliance audit instruments and processes. Develops and provides quality control program, ACA, and PREA training to corporate and facility level staff. Assists Senior Director, Contract Compliance, coordinating department's training conferences, as needed. Coordinates and oversees the response process for Contract Performance Assessment Reports for all applicable divisions ensuring responses are provided in a thorough and timely manner. Conducts research for project implementation. Performs other duties as assigned. Qualifications Minimum Requirements Bachelor's degree from an accredited college or university and five (5) years of professional experience in a Corrections, Law Enforcement, or related capacity. (A high school diploma with seven (7) years of progressive experience in the above fields may be substituted at the discretion of management). Two (2) years direct experience in ensuring adherence to compliance policies and procedures. Experience in management and administrative procedures with exceptional writing skills and computer literacy. Ability to work with minimal supervision. Well organized, multi-task oriented. Must be available for periodic travel. Must be willing to periodically work within prison environments. Must be able to pass a background investigation. Ability to work with computers and the applicable software used by the department. The GEO Group, Inc.
09/25/2026
Full time
Job DescriptionJob Description Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things. Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary The Manager of Contract Compliance primary responsibility is to support the contract compliance department's project management initiatives. This position is responsible for data management, reporting, process improvement initiatives, research, and analysis within the contract compliance department. This position provides applicable training on contract compliance requirements and policies and makes recommendations based on their observations. This position provides support, as needed, to the American Correctional Association (ACA), and Prison Rape Elimination Act (PREA) divisions of the contract compliance department. Primary Duties and Responsibilities The Manager of Contract Compliance collects and independently analyzes results of compliance reviews to identify trends and suggest organizational responses to identified anomalies. Develops, prepares, and generates on-going and ad-hoc special reports pertaining to contract compliance and performance improvement issues. Manages performance indicators, outcome measures, and data to report on areas of improvement or concerns and recommends policy and audit tool revisions accordingly. Conducts research on current trends in information technology and client directives related to compliance and audit functions. Assists the compliance department by assisting audit teams, exercising independent judgment on contract compliance, accreditation, and certification determinations. Assists in reviewing PREA investigations and ACA reports completed at the facility level for thoroughness and compliance, as needed. Oversees and manages the organization's audit compliance database. Monitors and tracks compliance database functionality and content. Assists the Senior Director, Contract Compliance, in the analysis of audit tools, policies and procedures, contracts, accreditation/certification standards, and state and federal regulations to develop effective audit instruments and processes. Responsible for the monitoring, tracking, revising, and developing compliance audit instruments and processes. Develops and provides quality control program, ACA, and PREA training to corporate and facility level staff. Assists Senior Director, Contract Compliance, coordinating department's training conferences, as needed. Coordinates and oversees the response process for Contract Performance Assessment Reports for all applicable divisions ensuring responses are provided in a thorough and timely manner. Conducts research for project implementation. Performs other duties as assigned. Qualifications Minimum Requirements Bachelor's degree from an accredited college or university and five (5) years of professional experience in a Corrections, Law Enforcement, or related capacity. (A high school diploma with seven (7) years of progressive experience in the above fields may be substituted at the discretion of management). Two (2) years direct experience in ensuring adherence to compliance policies and procedures. Experience in management and administrative procedures with exceptional writing skills and computer literacy. Ability to work with minimal supervision. Well organized, multi-task oriented. Must be available for periodic travel. Must be willing to periodically work within prison environments. Must be able to pass a background investigation. Ability to work with computers and the applicable software used by the department. The GEO Group, Inc.
MGR, CONTRACT COMPLIANCE
The GEO Group Palm Beach, Florida
Job DescriptionJob Description Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things. Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary The Manager of Contract Compliance primary responsibility is to support the contract compliance department's project management initiatives. This position is responsible for data management, reporting, process improvement initiatives, research, and analysis within the contract compliance department. This position provides applicable training on contract compliance requirements and policies and makes recommendations based on their observations. This position provides support, as needed, to the American Correctional Association (ACA), and Prison Rape Elimination Act (PREA) divisions of the contract compliance department. Primary Duties and Responsibilities The Manager of Contract Compliance collects and independently analyzes results of compliance reviews to identify trends and suggest organizational responses to identified anomalies. Develops, prepares, and generates on-going and ad-hoc special reports pertaining to contract compliance and performance improvement issues. Manages performance indicators, outcome measures, and data to report on areas of improvement or concerns and recommends policy and audit tool revisions accordingly. Conducts research on current trends in information technology and client directives related to compliance and audit functions. Assists the compliance department by assisting audit teams, exercising independent judgment on contract compliance, accreditation, and certification determinations. Assists in reviewing PREA investigations and ACA reports completed at the facility level for thoroughness and compliance, as needed. Oversees and manages the organization's audit compliance database. Monitors and tracks compliance database functionality and content. Assists the Senior Director, Contract Compliance, in the analysis of audit tools, policies and procedures, contracts, accreditation/certification standards, and state and federal regulations to develop effective audit instruments and processes. Responsible for the monitoring, tracking, revising, and developing compliance audit instruments and processes. Develops and provides quality control program, ACA, and PREA training to corporate and facility level staff. Assists Senior Director, Contract Compliance, coordinating department's training conferences, as needed. Coordinates and oversees the response process for Contract Performance Assessment Reports for all applicable divisions ensuring responses are provided in a thorough and timely manner. Conducts research for project implementation. Performs other duties as assigned. Qualifications Minimum Requirements Bachelor's degree from an accredited college or university and five (5) years of professional experience in a Corrections, Law Enforcement, or related capacity. (A high school diploma with seven (7) years of progressive experience in the above fields may be substituted at the discretion of management). Two (2) years direct experience in ensuring adherence to compliance policies and procedures. Experience in management and administrative procedures with exceptional writing skills and computer literacy. Ability to work with minimal supervision. Well organized, multi-task oriented. Must be available for periodic travel. Must be willing to periodically work within prison environments. Must be able to pass a background investigation. Ability to work with computers and the applicable software used by the department. The GEO Group, Inc.
09/25/2026
Full time
Job DescriptionJob Description Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things. Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary The Manager of Contract Compliance primary responsibility is to support the contract compliance department's project management initiatives. This position is responsible for data management, reporting, process improvement initiatives, research, and analysis within the contract compliance department. This position provides applicable training on contract compliance requirements and policies and makes recommendations based on their observations. This position provides support, as needed, to the American Correctional Association (ACA), and Prison Rape Elimination Act (PREA) divisions of the contract compliance department. Primary Duties and Responsibilities The Manager of Contract Compliance collects and independently analyzes results of compliance reviews to identify trends and suggest organizational responses to identified anomalies. Develops, prepares, and generates on-going and ad-hoc special reports pertaining to contract compliance and performance improvement issues. Manages performance indicators, outcome measures, and data to report on areas of improvement or concerns and recommends policy and audit tool revisions accordingly. Conducts research on current trends in information technology and client directives related to compliance and audit functions. Assists the compliance department by assisting audit teams, exercising independent judgment on contract compliance, accreditation, and certification determinations. Assists in reviewing PREA investigations and ACA reports completed at the facility level for thoroughness and compliance, as needed. Oversees and manages the organization's audit compliance database. Monitors and tracks compliance database functionality and content. Assists the Senior Director, Contract Compliance, in the analysis of audit tools, policies and procedures, contracts, accreditation/certification standards, and state and federal regulations to develop effective audit instruments and processes. Responsible for the monitoring, tracking, revising, and developing compliance audit instruments and processes. Develops and provides quality control program, ACA, and PREA training to corporate and facility level staff. Assists Senior Director, Contract Compliance, coordinating department's training conferences, as needed. Coordinates and oversees the response process for Contract Performance Assessment Reports for all applicable divisions ensuring responses are provided in a thorough and timely manner. Conducts research for project implementation. Performs other duties as assigned. Qualifications Minimum Requirements Bachelor's degree from an accredited college or university and five (5) years of professional experience in a Corrections, Law Enforcement, or related capacity. (A high school diploma with seven (7) years of progressive experience in the above fields may be substituted at the discretion of management). Two (2) years direct experience in ensuring adherence to compliance policies and procedures. Experience in management and administrative procedures with exceptional writing skills and computer literacy. Ability to work with minimal supervision. Well organized, multi-task oriented. Must be available for periodic travel. Must be willing to periodically work within prison environments. Must be able to pass a background investigation. Ability to work with computers and the applicable software used by the department. The GEO Group, Inc.
Manager, Application Delivery & QA
Signode Tampa, Florida
Job DescriptionJob DescriptionCompany Description With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector. Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world's premier end-of-line packaging company. Job Description Benefits: Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date. Salary: The annual salary for this position ranges from $127,000 - $152,000 + 10% bonus target and varies based on specific responsibilities and geographic location. Starting annual salary within this range will be determined based on the candidate's experience, qualifications, and/or skillset. Summary We are seeking a highly experienced and versatile Manager, Application Delivery & QA to lead IT application delivery and quality assurance across our enterprise and local application portfolio. This role is accountable for application delivery, quality governance, testing strategy, test automation, and execution across enterprise application initiatives. The position combines App Delivery management with hands-on QA leadership to ensure projects are delivered with strong testing discipline, business readiness, SOX compliance, and measurable quality outcomes. This role supports a diverse application portfolio that includes major enterprise platforms such as Microsoft Dynamics 365 Finance & Operations, Dynamics 365 Customer Engagement (CE), AX 2012, third-party applications, custom-developed solutions, and system integrations. The successful candidate will serve as a key liaison between business stakeholders and different IT teams to drive high-quality project delivery. This position is well suited for an experienced IT leader who can effectively balance multiple priorities while operating across quality assurance, application delivery, project governance, stakeholder management, and organizational change management. Essential Functions Technical Project Management & Agile Delivery Lead IT application projects from initiation through deployment Manage project scope, timelines, budgets, risks, dependencies, and resource planning Facilitate Agile ceremonies including Sprint Planning, Daily Standups, Backlog Grooming, Sprint Reviews, Retrospectives Partner with business stakeholders to define priorities and roadmap objectives Translate business requirements into actionable user stories and technical work items Coordinate development, QA, infrastructure, and business teams to ensure successful delivery Track project progress and communicate status, risks, and mitigation plans to leadership Manage relationships with implementation partners and third-party vendors Quality Assurance & Testing Leadership Establish and maintain Enterprise Apps testing standards, methodologies, and governance processes adhering to SOX compliance for the Global projects with a major focus on Global ERP rollout Use an AI-first approach and look for ways to utilize AI to streamline delivery of QA, App Delivery, and Projects Work with matrix internal IT teams and end users, Lead SIT, UAT, regression, integration, and release testing activities Develop and oversee comprehensive test strategies and test plans Create and review test scenarios, test scripts, and business process validation documents Manage defect lifecycle processes and defect triage activities Ensure appropriate testing coverage for Finance, Manufacturing, Supply Chain, Procurement, Inventory, and Order Management processes Drive continuous improvement of testing practices and quality metrics Conduct go-live assessment and testing sign-offs working hand in hand with business teams as well as the compliance team. Support apps other than ERP for testing and sign-off process Manage test planning and execution using Azure DevOps Create and maintain: Test Plans, Test Suites, User Stories, Defect Tracking, Requirements Traceability Drive adoption of ERP test automation solutions, preferably Test Mart Develop automated regression testing strategies and improve test efficiency Build KPI dashboards to monitor testing quality, defect trends, and release readiness Document and communicate Test cases, SOPs, and changes to business stakeholders. Team Leadership Provide leadership, mentoring, and coaching to QA and support team members. Allocate workload and ensure resource optimization across projects and support functions. Establish performance objectives and development plans for team members. Promote quality, accountability, and continuous improvement within the team. Qualifications Education: A bachelor's degree in computer science, data science, Information Technology, or an engineering field, or at least nine (9) years of professional experience in a similar technology role Experience: 7 - 9 years of experience working as an IT Delivery Manager or QA Manager. In addition: Minimum 7+ years of experience in ERP QA execution and delivery and IT apps project delivery 6+ years of experience conducting UAT for large-scale global ERP projects, minimum 2 5+ years of experience leading technical projects as a scrum master or technical PM Experience leading small technical or QA teams Strong functional/technical experience with: Microsoft Dynamics 365 Finance & Operations, CE Microsoft Dynamics AX 2012 Experience supporting enterprise ERP environments and Other Apps, including CRM, within manufacturing, distribution, or supply chain-focused organizations 6+ years of experience managing Azure DevOps and testing documentation and plans 5+ years of experience with Testing automation software, with 3+ years working with TestMart to develop test suite automation 5+ years of config and admin experience of ITSM tools like Freshworks or ServiceNow 3+ years of experience working with Azure Industry experience working in a technical environment, preferably in manufacturing An ability to manage multiple complex projects concurrently and autonomously A high aptitude for QA leadership for global ERP rollouts Ability to influence decision-making processes and foster an environment of healthy team debate Strong risk awareness and the ability to identify imminent risks Strong communication and presentation skills Experience leading global teams in a matrix environment Functional Success Drivers: These competencies are what we require for an individual to be successful in this role: Leadership Communication Strategic Skills Excellence Results-Oriented Leading Edge Additional Information All your information will be kept confidential according to EEO guidelines. The Company does not sponsor for employment-based visas for this position now or in the future. Reasonable Accommodation Statement To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities. Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at . The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States. . click apply for full job details
09/25/2026
Full time
Job DescriptionJob DescriptionCompany Description With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector. Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world's premier end-of-line packaging company. Job Description Benefits: Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date. Salary: The annual salary for this position ranges from $127,000 - $152,000 + 10% bonus target and varies based on specific responsibilities and geographic location. Starting annual salary within this range will be determined based on the candidate's experience, qualifications, and/or skillset. Summary We are seeking a highly experienced and versatile Manager, Application Delivery & QA to lead IT application delivery and quality assurance across our enterprise and local application portfolio. This role is accountable for application delivery, quality governance, testing strategy, test automation, and execution across enterprise application initiatives. The position combines App Delivery management with hands-on QA leadership to ensure projects are delivered with strong testing discipline, business readiness, SOX compliance, and measurable quality outcomes. This role supports a diverse application portfolio that includes major enterprise platforms such as Microsoft Dynamics 365 Finance & Operations, Dynamics 365 Customer Engagement (CE), AX 2012, third-party applications, custom-developed solutions, and system integrations. The successful candidate will serve as a key liaison between business stakeholders and different IT teams to drive high-quality project delivery. This position is well suited for an experienced IT leader who can effectively balance multiple priorities while operating across quality assurance, application delivery, project governance, stakeholder management, and organizational change management. Essential Functions Technical Project Management & Agile Delivery Lead IT application projects from initiation through deployment Manage project scope, timelines, budgets, risks, dependencies, and resource planning Facilitate Agile ceremonies including Sprint Planning, Daily Standups, Backlog Grooming, Sprint Reviews, Retrospectives Partner with business stakeholders to define priorities and roadmap objectives Translate business requirements into actionable user stories and technical work items Coordinate development, QA, infrastructure, and business teams to ensure successful delivery Track project progress and communicate status, risks, and mitigation plans to leadership Manage relationships with implementation partners and third-party vendors Quality Assurance & Testing Leadership Establish and maintain Enterprise Apps testing standards, methodologies, and governance processes adhering to SOX compliance for the Global projects with a major focus on Global ERP rollout Use an AI-first approach and look for ways to utilize AI to streamline delivery of QA, App Delivery, and Projects Work with matrix internal IT teams and end users, Lead SIT, UAT, regression, integration, and release testing activities Develop and oversee comprehensive test strategies and test plans Create and review test scenarios, test scripts, and business process validation documents Manage defect lifecycle processes and defect triage activities Ensure appropriate testing coverage for Finance, Manufacturing, Supply Chain, Procurement, Inventory, and Order Management processes Drive continuous improvement of testing practices and quality metrics Conduct go-live assessment and testing sign-offs working hand in hand with business teams as well as the compliance team. Support apps other than ERP for testing and sign-off process Manage test planning and execution using Azure DevOps Create and maintain: Test Plans, Test Suites, User Stories, Defect Tracking, Requirements Traceability Drive adoption of ERP test automation solutions, preferably Test Mart Develop automated regression testing strategies and improve test efficiency Build KPI dashboards to monitor testing quality, defect trends, and release readiness Document and communicate Test cases, SOPs, and changes to business stakeholders. Team Leadership Provide leadership, mentoring, and coaching to QA and support team members. Allocate workload and ensure resource optimization across projects and support functions. Establish performance objectives and development plans for team members. Promote quality, accountability, and continuous improvement within the team. Qualifications Education: A bachelor's degree in computer science, data science, Information Technology, or an engineering field, or at least nine (9) years of professional experience in a similar technology role Experience: 7 - 9 years of experience working as an IT Delivery Manager or QA Manager. In addition: Minimum 7+ years of experience in ERP QA execution and delivery and IT apps project delivery 6+ years of experience conducting UAT for large-scale global ERP projects, minimum 2 5+ years of experience leading technical projects as a scrum master or technical PM Experience leading small technical or QA teams Strong functional/technical experience with: Microsoft Dynamics 365 Finance & Operations, CE Microsoft Dynamics AX 2012 Experience supporting enterprise ERP environments and Other Apps, including CRM, within manufacturing, distribution, or supply chain-focused organizations 6+ years of experience managing Azure DevOps and testing documentation and plans 5+ years of experience with Testing automation software, with 3+ years working with TestMart to develop test suite automation 5+ years of config and admin experience of ITSM tools like Freshworks or ServiceNow 3+ years of experience working with Azure Industry experience working in a technical environment, preferably in manufacturing An ability to manage multiple complex projects concurrently and autonomously A high aptitude for QA leadership for global ERP rollouts Ability to influence decision-making processes and foster an environment of healthy team debate Strong risk awareness and the ability to identify imminent risks Strong communication and presentation skills Experience leading global teams in a matrix environment Functional Success Drivers: These competencies are what we require for an individual to be successful in this role: Leadership Communication Strategic Skills Excellence Results-Oriented Leading Edge Additional Information All your information will be kept confidential according to EEO guidelines. The Company does not sponsor for employment-based visas for this position now or in the future. Reasonable Accommodation Statement To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities. Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at . The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States. . click apply for full job details
Manager, Quality Assurance (QA Manager)
AmaWaterways, LLC Los Angeles, California
Job DescriptionJob Description At AmaWaterways, we believe meaningful careers begin with purpose, passion and a shared commitment to delivering unforgettable experiences. For those who value curiosity, connection and personal enrichment, AmaWaterways offers the opportunity to help craft meaningful river journeys that invite travelers to follow their own current. Built on a foundation of heartfelt hospitality, we treat our guests-and each other-with genuine care, warmth and respect. AmaWaterways fosters a collaborative environment both onboard our ships and across our global network of offices, where team members grow together, support one another and take pride in upholding the high standards and thoughtful service our company is known for. We invite talented, motivated professionals to explore our career opportunities and begin their journey with AmaWaterways today. This position is primarily responsible for leading and growing the quality assurance function across the company's web platform, APIs, integrations, and supporting services. The QA Manager owns the overall QA strategy, standards, and processes; manages and develops the QA team; and partners with engineering, product, and DevOps to ensure releases are predictable, reliable, and delivered with confidence. DUTIES AND RESPONSIBILITIES: Defines, owns, and continuously improves the end-to-end QA strategy across web, mobile-web, backend services, and integrations. Leads, mentors, and grows a team of QA specialists, automation engineers, and SDETs, fostering a culture of quality and accountability. Establishes and maintains QA standards, test plans, regression suites, smoke-test procedures, and release sign-off processes. Champions shift-left testing and embeds quality practices across the engineering organization. Identifies critical user journeys and high-risk areas, ensuring appropriate test coverage at each layer of the test pyramid. Sets the direction for automation frameworks across UI, API, and integration testing, and ensures suites are robust, maintainable, and trusted. Oversees integration of automated tests into CI/CD pipelines, and defines quality gates, deployment criteria, and rollback triggers in collaboration with DevOps. Owns release readiness and sign-off, ensuring consistent, repeatable, and low-risk deployments across Dev, QA, UAT, and Production. Defines, tracks, and reports on key quality metrics such as defect leakage, escape rate, test coverage, flakiness, MTTD, and MTTR. Provides clear, regular quality reporting and risk assessments to engineering leadership and business stakeholders. Manages relationships with external QA vendors and tooling providers, and contributes to build-versus-buy decisions. Analyzes production incidents to identify gaps in coverage and process, and drives corrective and preventive actions. Establishes and maintains quality governance, including audit readiness, compliance, and data-handling considerations relevant to the business. Evaluates and introduces new tools, technologies, and methodologies to advance the QA function. Provides project effort estimations and resource planning for QA activities across competing priorities. Communicates effectively with technical and non-technical groups, both internally and externally. Maintains current knowledge of relevant technology and quality engineering practices, as assigned. Participates in special projects, as required. Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This job carries out supervisory responsibilities in accordance with the organization's policies and applicable laws: Provides day-to-day leadership, mentorship, and technical direction to QA team members. Leads interviewing, evaluation, and hiring of QA specialists, automation engineers, and SDETs. Owns onboarding and training to ensure adherence to quality standards and best practices. Assigns work, monitors progress, and ensures timely delivery of testing and release activities. Conducts performance discussions, sets goals, and supports the professional development of team members. Manages capacity and resource allocation across projects, releases, and competing priorities. Addresses workplace or project-related concerns and escalates issues when appropriate. QUALIFICATIONS: Bachelor's Degree (BA/BS) from a four-year college or university, or seven or more years of related experience and/or training, or an equivalent combination of education and experience. Seven or more years of professional QA experience, with at least three years in a lead or management capacity. Proven track record of building, leading, and scaling QA teams and functions. Computer skills required: Microsoft Office Suite; Project Management Software; Test Management and Defect Tracking Software (e.g., Jira); Database Software; Development Software; Internet Software; Spreadsheet Software; Word Processing Software; Electronic Mail Software; Presentation Software. Other skills required: Strong technical foundation in test automation, with hands-on experience in UI automation (Playwright, Cypress, or Selenium) and API testing tools (Postman/Newman, REST Assured, or Pact). Experience defining QA strategy and embedding quality practices across engineering organizations. Solid understanding of CI/CD pipelines and integrating automated testing into delivery workflows (Azure DevOps, GitHub Actions, Jenkins, or similar). Strong grasp of testing methodologies: TDD, BDD, the test pyramid, risk-based testing, and exploratory testing. Solid understanding of REST APIs, HTTP, authentication mechanisms (OAuth, JWT), and API contract testing. Experience with version control (Git) and code review practices. Strong experience with relational databases and writing SQL queries for data validation and analysis. Demonstrated people-management skills: hiring, mentoring, performance management, and resource planning. Cloud, DevOps, and CI/CD: Familiarity with cloud platforms (preferably Microsoft Azure), including app hosting, storage, networking, and security concepts. Experience embedding automated build, test, and deployment quality gates across multiple environments (Dev, QA, UAT, Prod). Experience with application monitoring, logging, and alerting in cloud environments (e.g., Datadog, New Relic, Grafana, Sentry). Performance and load testing experience with k6, JMeter, or Gatling is a plus. Security Methodology: Knowledge of secure coding and application security principles (e.g., OWASP Top 10) and security testing fundamentals. Experience working in Agile/Scrum environments; Scrum Master experience is a plus. ISTQB Advanced Level certification, or other relevant quality/leadership certification, is a plus. Experience managing QA in travel, hospitality, or other data-sensitive industries is a plus. Additional Leadership Expectations: Strong problem-solving and analytical skills. Ability to provide technical leadership and mentor team members. Excellent communication skills and the ability to collaborate with and influence cross-functional teams. Ability to balance multiple priorities and deliver high-quality outcomes on time. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to stand Occasionally required to walk Continually required to sit Continually required to utilize hand and finger dexterity Frequently required to talk or hear While performing the duties of this job, the noise level in the work environment is usually moderate The employee must occasionally lift and/or move up to 10 pounds Specific vision abilities required by this job include: Close Vision
09/25/2026
Full time
Job DescriptionJob Description At AmaWaterways, we believe meaningful careers begin with purpose, passion and a shared commitment to delivering unforgettable experiences. For those who value curiosity, connection and personal enrichment, AmaWaterways offers the opportunity to help craft meaningful river journeys that invite travelers to follow their own current. Built on a foundation of heartfelt hospitality, we treat our guests-and each other-with genuine care, warmth and respect. AmaWaterways fosters a collaborative environment both onboard our ships and across our global network of offices, where team members grow together, support one another and take pride in upholding the high standards and thoughtful service our company is known for. We invite talented, motivated professionals to explore our career opportunities and begin their journey with AmaWaterways today. This position is primarily responsible for leading and growing the quality assurance function across the company's web platform, APIs, integrations, and supporting services. The QA Manager owns the overall QA strategy, standards, and processes; manages and develops the QA team; and partners with engineering, product, and DevOps to ensure releases are predictable, reliable, and delivered with confidence. DUTIES AND RESPONSIBILITIES: Defines, owns, and continuously improves the end-to-end QA strategy across web, mobile-web, backend services, and integrations. Leads, mentors, and grows a team of QA specialists, automation engineers, and SDETs, fostering a culture of quality and accountability. Establishes and maintains QA standards, test plans, regression suites, smoke-test procedures, and release sign-off processes. Champions shift-left testing and embeds quality practices across the engineering organization. Identifies critical user journeys and high-risk areas, ensuring appropriate test coverage at each layer of the test pyramid. Sets the direction for automation frameworks across UI, API, and integration testing, and ensures suites are robust, maintainable, and trusted. Oversees integration of automated tests into CI/CD pipelines, and defines quality gates, deployment criteria, and rollback triggers in collaboration with DevOps. Owns release readiness and sign-off, ensuring consistent, repeatable, and low-risk deployments across Dev, QA, UAT, and Production. Defines, tracks, and reports on key quality metrics such as defect leakage, escape rate, test coverage, flakiness, MTTD, and MTTR. Provides clear, regular quality reporting and risk assessments to engineering leadership and business stakeholders. Manages relationships with external QA vendors and tooling providers, and contributes to build-versus-buy decisions. Analyzes production incidents to identify gaps in coverage and process, and drives corrective and preventive actions. Establishes and maintains quality governance, including audit readiness, compliance, and data-handling considerations relevant to the business. Evaluates and introduces new tools, technologies, and methodologies to advance the QA function. Provides project effort estimations and resource planning for QA activities across competing priorities. Communicates effectively with technical and non-technical groups, both internally and externally. Maintains current knowledge of relevant technology and quality engineering practices, as assigned. Participates in special projects, as required. Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This job carries out supervisory responsibilities in accordance with the organization's policies and applicable laws: Provides day-to-day leadership, mentorship, and technical direction to QA team members. Leads interviewing, evaluation, and hiring of QA specialists, automation engineers, and SDETs. Owns onboarding and training to ensure adherence to quality standards and best practices. Assigns work, monitors progress, and ensures timely delivery of testing and release activities. Conducts performance discussions, sets goals, and supports the professional development of team members. Manages capacity and resource allocation across projects, releases, and competing priorities. Addresses workplace or project-related concerns and escalates issues when appropriate. QUALIFICATIONS: Bachelor's Degree (BA/BS) from a four-year college or university, or seven or more years of related experience and/or training, or an equivalent combination of education and experience. Seven or more years of professional QA experience, with at least three years in a lead or management capacity. Proven track record of building, leading, and scaling QA teams and functions. Computer skills required: Microsoft Office Suite; Project Management Software; Test Management and Defect Tracking Software (e.g., Jira); Database Software; Development Software; Internet Software; Spreadsheet Software; Word Processing Software; Electronic Mail Software; Presentation Software. Other skills required: Strong technical foundation in test automation, with hands-on experience in UI automation (Playwright, Cypress, or Selenium) and API testing tools (Postman/Newman, REST Assured, or Pact). Experience defining QA strategy and embedding quality practices across engineering organizations. Solid understanding of CI/CD pipelines and integrating automated testing into delivery workflows (Azure DevOps, GitHub Actions, Jenkins, or similar). Strong grasp of testing methodologies: TDD, BDD, the test pyramid, risk-based testing, and exploratory testing. Solid understanding of REST APIs, HTTP, authentication mechanisms (OAuth, JWT), and API contract testing. Experience with version control (Git) and code review practices. Strong experience with relational databases and writing SQL queries for data validation and analysis. Demonstrated people-management skills: hiring, mentoring, performance management, and resource planning. Cloud, DevOps, and CI/CD: Familiarity with cloud platforms (preferably Microsoft Azure), including app hosting, storage, networking, and security concepts. Experience embedding automated build, test, and deployment quality gates across multiple environments (Dev, QA, UAT, Prod). Experience with application monitoring, logging, and alerting in cloud environments (e.g., Datadog, New Relic, Grafana, Sentry). Performance and load testing experience with k6, JMeter, or Gatling is a plus. Security Methodology: Knowledge of secure coding and application security principles (e.g., OWASP Top 10) and security testing fundamentals. Experience working in Agile/Scrum environments; Scrum Master experience is a plus. ISTQB Advanced Level certification, or other relevant quality/leadership certification, is a plus. Experience managing QA in travel, hospitality, or other data-sensitive industries is a plus. Additional Leadership Expectations: Strong problem-solving and analytical skills. Ability to provide technical leadership and mentor team members. Excellent communication skills and the ability to collaborate with and influence cross-functional teams. Ability to balance multiple priorities and deliver high-quality outcomes on time. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to stand Occasionally required to walk Continually required to sit Continually required to utilize hand and finger dexterity Frequently required to talk or hear While performing the duties of this job, the noise level in the work environment is usually moderate The employee must occasionally lift and/or move up to 10 pounds Specific vision abilities required by this job include: Close Vision
Manager Quality Assurance Safe Way Forward
Safe Horizon, Inc. White Plains, New York
Job DescriptionJob Description Summary: Safe Horizon's Family Focused Program provides comprehensive trauma-informed client-centered services to families who are affected by intimate partner violence and are involved in the child welfare system. Our goal is help those who have experienced physical, emotional or other forms of abuse to establish long-term safety and healing from the effects of trauma. Safe Horizon uses a client centered, trauma informed, anti-oppressive approach to supporting clients. Safe Horizon recognizes that families who have experienced intimate partner violence may want to or need to stay in contact with the person causing harm in the family. The Family Focused Program (FFP) was designed to engage family members with support to assist in healing and explore ways for families to maintain contact where safe to do so. In this model, all participating members of the family are considered clients (survivor, person causing harm, and their children). Responsibilities: The Quality Assurance Manager (QAM) provides leadership with Safe Horizon's Quality Assurance systems. The QAM works closely with Program Leadership to ensure the implementation of standardized practices that comply with funder regulations and promote effective delivery of Safe Horizon's services and programs. Duties may include some or all of the following: Participate in program implementation: develop standards, processes and protocols for the program team. Provide Supervision to Quality Assurance Associate Review SWFstaff data entry for quality and compliance; reviewing for clarity, timeliness in all record keeping system. Develop, implement, and monitor client service practice protocols and tools. Collect data for program evaluation and model fidelity. Analyzing client service data including system data and observations. Provide training and technical assistance to program managers regarding the documentation of client service practice. Work closely with Program Leadership to develop new policies and procedures related to standardized practices. Work closely with Program Leadership to implement and sustain quality assurance (QA) systems. Conduct routine site visits to engage staff in adherence to practice. Collaborate with ACS' PAMS and/or Program Development units to conduct comprehensive case reviews. Attend trainings relevant to position. Actively participate in individual and group supervision, in accordance with Safe Horizon's quality supervision standards. Participate in regularly scheduled FFP team case review meetings about new and on-going cases; as needed. Maintain open communication with supervisors and team members. Implement strategies for addressing vicarious trauma. Qualifications: Excellent computer skills required, including expertise and experience with Microsoft Office, and statistical software. Demonstrated capacity to provide leadership in designing and analyzing large and small scale studies that have led to publication or grant funding. At least 3 years' experience implementing program evaluation or quality assurance or audit/regulatory processes practices. Excellent written, oral, and interpersonal communication skills. Excellent organizational and project management skills Demonstrated success working independently and as part of a team, to collaboratively develop consensus with project partners. Proactive problem-solving skills. Willingness to travel within all New York City boroughs. Proficiency in Microsoft Office Suite. BA or BS Degree or equivalent relevant experience. Training and experience in victim's assistance advocacy or a closely related field, with demonstrated experience applying policies, procedures, and/or guidelines. Experience with NYS Connections and NYC PROMIS systems. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $62,000 - $72,000 annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and 2026 Top Workplaces
09/25/2026
Full time
Job DescriptionJob Description Summary: Safe Horizon's Family Focused Program provides comprehensive trauma-informed client-centered services to families who are affected by intimate partner violence and are involved in the child welfare system. Our goal is help those who have experienced physical, emotional or other forms of abuse to establish long-term safety and healing from the effects of trauma. Safe Horizon uses a client centered, trauma informed, anti-oppressive approach to supporting clients. Safe Horizon recognizes that families who have experienced intimate partner violence may want to or need to stay in contact with the person causing harm in the family. The Family Focused Program (FFP) was designed to engage family members with support to assist in healing and explore ways for families to maintain contact where safe to do so. In this model, all participating members of the family are considered clients (survivor, person causing harm, and their children). Responsibilities: The Quality Assurance Manager (QAM) provides leadership with Safe Horizon's Quality Assurance systems. The QAM works closely with Program Leadership to ensure the implementation of standardized practices that comply with funder regulations and promote effective delivery of Safe Horizon's services and programs. Duties may include some or all of the following: Participate in program implementation: develop standards, processes and protocols for the program team. Provide Supervision to Quality Assurance Associate Review SWFstaff data entry for quality and compliance; reviewing for clarity, timeliness in all record keeping system. Develop, implement, and monitor client service practice protocols and tools. Collect data for program evaluation and model fidelity. Analyzing client service data including system data and observations. Provide training and technical assistance to program managers regarding the documentation of client service practice. Work closely with Program Leadership to develop new policies and procedures related to standardized practices. Work closely with Program Leadership to implement and sustain quality assurance (QA) systems. Conduct routine site visits to engage staff in adherence to practice. Collaborate with ACS' PAMS and/or Program Development units to conduct comprehensive case reviews. Attend trainings relevant to position. Actively participate in individual and group supervision, in accordance with Safe Horizon's quality supervision standards. Participate in regularly scheduled FFP team case review meetings about new and on-going cases; as needed. Maintain open communication with supervisors and team members. Implement strategies for addressing vicarious trauma. Qualifications: Excellent computer skills required, including expertise and experience with Microsoft Office, and statistical software. Demonstrated capacity to provide leadership in designing and analyzing large and small scale studies that have led to publication or grant funding. At least 3 years' experience implementing program evaluation or quality assurance or audit/regulatory processes practices. Excellent written, oral, and interpersonal communication skills. Excellent organizational and project management skills Demonstrated success working independently and as part of a team, to collaboratively develop consensus with project partners. Proactive problem-solving skills. Willingness to travel within all New York City boroughs. Proficiency in Microsoft Office Suite. BA or BS Degree or equivalent relevant experience. Training and experience in victim's assistance advocacy or a closely related field, with demonstrated experience applying policies, procedures, and/or guidelines. Experience with NYS Connections and NYC PROMIS systems. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $62,000 - $72,000 annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and 2026 Top Workplaces
Manager Quality Assurance Safe Way Forward
Safe Horizon, Inc. Jersey City, New Jersey
Job DescriptionJob Description Summary: Safe Horizon's Family Focused Program provides comprehensive trauma-informed client-centered services to families who are affected by intimate partner violence and are involved in the child welfare system. Our goal is help those who have experienced physical, emotional or other forms of abuse to establish long-term safety and healing from the effects of trauma. Safe Horizon uses a client centered, trauma informed, anti-oppressive approach to supporting clients. Safe Horizon recognizes that families who have experienced intimate partner violence may want to or need to stay in contact with the person causing harm in the family. The Family Focused Program (FFP) was designed to engage family members with support to assist in healing and explore ways for families to maintain contact where safe to do so. In this model, all participating members of the family are considered clients (survivor, person causing harm, and their children). Responsibilities: The Quality Assurance Manager (QAM) provides leadership with Safe Horizon's Quality Assurance systems. The QAM works closely with Program Leadership to ensure the implementation of standardized practices that comply with funder regulations and promote effective delivery of Safe Horizon's services and programs. Duties may include some or all of the following: Participate in program implementation: develop standards, processes and protocols for the program team. Provide Supervision to Quality Assurance Associate Review SWFstaff data entry for quality and compliance; reviewing for clarity, timeliness in all record keeping system. Develop, implement, and monitor client service practice protocols and tools. Collect data for program evaluation and model fidelity. Analyzing client service data including system data and observations. Provide training and technical assistance to program managers regarding the documentation of client service practice. Work closely with Program Leadership to develop new policies and procedures related to standardized practices. Work closely with Program Leadership to implement and sustain quality assurance (QA) systems. Conduct routine site visits to engage staff in adherence to practice. Collaborate with ACS' PAMS and/or Program Development units to conduct comprehensive case reviews. Attend trainings relevant to position. Actively participate in individual and group supervision, in accordance with Safe Horizon's quality supervision standards. Participate in regularly scheduled FFP team case review meetings about new and on-going cases; as needed. Maintain open communication with supervisors and team members. Implement strategies for addressing vicarious trauma. Qualifications: Excellent computer skills required, including expertise and experience with Microsoft Office, and statistical software. Demonstrated capacity to provide leadership in designing and analyzing large and small scale studies that have led to publication or grant funding. At least 3 years' experience implementing program evaluation or quality assurance or audit/regulatory processes practices. Excellent written, oral, and interpersonal communication skills. Excellent organizational and project management skills Demonstrated success working independently and as part of a team, to collaboratively develop consensus with project partners. Proactive problem-solving skills. Willingness to travel within all New York City boroughs. Proficiency in Microsoft Office Suite. BA or BS Degree or equivalent relevant experience. Training and experience in victim's assistance advocacy or a closely related field, with demonstrated experience applying policies, procedures, and/or guidelines. Experience with NYS Connections and NYC PROMIS systems. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $62,000 - $72,000 annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and 2026 Top Workplaces
09/25/2026
Full time
Job DescriptionJob Description Summary: Safe Horizon's Family Focused Program provides comprehensive trauma-informed client-centered services to families who are affected by intimate partner violence and are involved in the child welfare system. Our goal is help those who have experienced physical, emotional or other forms of abuse to establish long-term safety and healing from the effects of trauma. Safe Horizon uses a client centered, trauma informed, anti-oppressive approach to supporting clients. Safe Horizon recognizes that families who have experienced intimate partner violence may want to or need to stay in contact with the person causing harm in the family. The Family Focused Program (FFP) was designed to engage family members with support to assist in healing and explore ways for families to maintain contact where safe to do so. In this model, all participating members of the family are considered clients (survivor, person causing harm, and their children). Responsibilities: The Quality Assurance Manager (QAM) provides leadership with Safe Horizon's Quality Assurance systems. The QAM works closely with Program Leadership to ensure the implementation of standardized practices that comply with funder regulations and promote effective delivery of Safe Horizon's services and programs. Duties may include some or all of the following: Participate in program implementation: develop standards, processes and protocols for the program team. Provide Supervision to Quality Assurance Associate Review SWFstaff data entry for quality and compliance; reviewing for clarity, timeliness in all record keeping system. Develop, implement, and monitor client service practice protocols and tools. Collect data for program evaluation and model fidelity. Analyzing client service data including system data and observations. Provide training and technical assistance to program managers regarding the documentation of client service practice. Work closely with Program Leadership to develop new policies and procedures related to standardized practices. Work closely with Program Leadership to implement and sustain quality assurance (QA) systems. Conduct routine site visits to engage staff in adherence to practice. Collaborate with ACS' PAMS and/or Program Development units to conduct comprehensive case reviews. Attend trainings relevant to position. Actively participate in individual and group supervision, in accordance with Safe Horizon's quality supervision standards. Participate in regularly scheduled FFP team case review meetings about new and on-going cases; as needed. Maintain open communication with supervisors and team members. Implement strategies for addressing vicarious trauma. Qualifications: Excellent computer skills required, including expertise and experience with Microsoft Office, and statistical software. Demonstrated capacity to provide leadership in designing and analyzing large and small scale studies that have led to publication or grant funding. At least 3 years' experience implementing program evaluation or quality assurance or audit/regulatory processes practices. Excellent written, oral, and interpersonal communication skills. Excellent organizational and project management skills Demonstrated success working independently and as part of a team, to collaboratively develop consensus with project partners. Proactive problem-solving skills. Willingness to travel within all New York City boroughs. Proficiency in Microsoft Office Suite. BA or BS Degree or equivalent relevant experience. Training and experience in victim's assistance advocacy or a closely related field, with demonstrated experience applying policies, procedures, and/or guidelines. Experience with NYS Connections and NYC PROMIS systems. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $62,000 - $72,000 annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and 2026 Top Workplaces
Senior Manager IT Quality Assurance Validation Computerization Systems
Lynkx Staffing LLC Saddle Brook, New Jersey
Job DescriptionJob DescriptionSenior Manager IT Quality Assurance Validation Computerization Systems Allendale, NJ Lynkx Staffing LLC specializes in placing talented professionals in the Biotechnology, Pharmaceutical and Medical Devices IT & Human Resources disciplines in New Jersey. The Senior Manager IT Quality will be responsible for supporting the Computerized System Project Teams in the review and QA approval of system validation and infrastructure qualification documentation and protocols, in accordance with FDA regulations/guidelines, 21 CFR Part 11, EU Annex 11, GAMP5, ICH Q10 and latest industry practices. The incumbent will also be responsible for QA oversight of all GxP computerized system activities implementation projects for the company to ensure compliance with regulatory requirements. The scope includes working with multi-functional teams on system implementations, problem resolution, and process improvement projects. Assist in maintaining and, where applicable, improving the effectiveness of the computer system validation and data integrity program. Will participate in the execution of highly complex and specialized projects and must be innovative and practical in project validation problem-solving. Provide QA oversight and assurance that all GxP computerized system implementation and validation activities are executed in accordance with internal procedures and standards and meet all regulatory requirements. Contribute expertise and provides guidance in 21 CFR Part 11, GAMP5, and EU GMP Annex 11 requirements and data integrity principles and requirements as well as participates in assessments. Develop and evaluate quality processes and system standards to ensure compliance with company standards and governmental regulatory requirements. Work closely and collaboratively with various business partners including Information Technology and system owners to effectively and efficiently implement new computerized systems, system upgrades, or system modifications. Review and QA approve various types of system validation and infrastructure qualification documentation, including but not limited to, Master Plans, User Requirements and Functional Requirements Specifications, Design Specifications, IQ, OQ, PQ, Traceability Matrix, Validation protocols and reports. Coordinate implementation validation/qualification strategies and serve as the subject matter expert. Present project status reports to management as well as project teams. Review Change Control requests and assess impact to validation. Support the necessary computerized system validation activities for changes. Perform gap analysis of validation documentation, systems and practices. Communicate identified gaps including recommending and implementing corrective actions and improvements. Participate in supplier site Validation Assessments/Audits and assist to troubleshoot and improve systems and processes. Review corrective actions and implementation closure evidence of observations/recommendations identified in the report. Support internal, client, and regulatory audits and inspections. Generate or review/update computer system related policies, procedures, templates, forms, etc. Maintain up-to-date knowledge and understanding of quality system requirements as they apply to computerized system in accordance with cGxP's regulations, GAMP, industry standards, policies and procedures. Performs other quality system related duties as necessary. REQUIREMENTS BA/BS Degree in a Scientific or Engineering discipline 8 + years experience computerized system experience with IT compliance/validation/qualification activities. 8 + years experience working in an FDA-regulated, GxP-related environment. Demonstrated experience and expertise in 21 CFR Part 11 to ensuring site compliance. Comprehensive knowledge in Software Validation and Data Integrity Principles. Demonstrated experience, results, and accomplishments in QMS and LIMS system implementations. Working knowledge or expertise in Software validation practices and Software Development Life Cycle (SDLC) models. Working knowledge or expertise in Validations of Databases, Custom Software, Configurable Software, Non-Configurable Software, Infrastructure Software, Off-the-shelf software and various computerized systems. Working knowledge or expertise in Design Qualifications (DQ), Installation Qualifications (IQ), Operational Qualifications (OQ), and Performance Qualifications (PQ). Knowledge of Software Risk Management Principles and tools. Knowledge and proven ability working with Risk Management methodologies and tools. Comprehensive knowledge of GAMP5, 21 CFR Part 11, and EU Annex 11 as well as FDA 21 CFR Parts 210/211 (cGMP), ICH Q10, Eudralex Vol 4. Knowledge of PMDA regulations a plus. Experience with application system validation and infrastructure qualification. Experience with vendor audit for computer systems (IT infrastructure, validation etc.) a plus. Experience with writing and approving Standard Operating Procedures and Quality Standards. Proficient in Microsoft Office Suite (e.g., Word, Excel, Project, PowerPoint). Must have a participative management style, strong team development, coaching skills, and the ability to lead and motivate teams. Excellent verbal and written communication skills with the ability to communicate internally and externally to clients and suppliers. Solid organizational and time management skills, proven project management, presentation and facilitation skills. Innovation and strategic compliance skills including looking internally and externally for best practices. The ability to effectively build and maintain relationships with multiple departments in order to effectively solve problems. The ability to organize, prioritize and deliver tasks & projects with a sense of urgency under minimal supervision with attention to detail. Must be able to execute a variable workload with multiple priorities. The ability to enable and drive change while being focused on internal and external customers. Demonstrated results oriented, quick learner, team player; proactive with demonstrated ability to respond to urgent needs and deliver expected results within expected deadlines. Environment includes working with all levels of internal management and staff as well as with external clients, suppliers, and contractors. Work will be performed in both an office environment and a manufacturing facility, with exposure to varying degrees of ambient noise. 10% travel required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
09/25/2026
Full time
Job DescriptionJob DescriptionSenior Manager IT Quality Assurance Validation Computerization Systems Allendale, NJ Lynkx Staffing LLC specializes in placing talented professionals in the Biotechnology, Pharmaceutical and Medical Devices IT & Human Resources disciplines in New Jersey. The Senior Manager IT Quality will be responsible for supporting the Computerized System Project Teams in the review and QA approval of system validation and infrastructure qualification documentation and protocols, in accordance with FDA regulations/guidelines, 21 CFR Part 11, EU Annex 11, GAMP5, ICH Q10 and latest industry practices. The incumbent will also be responsible for QA oversight of all GxP computerized system activities implementation projects for the company to ensure compliance with regulatory requirements. The scope includes working with multi-functional teams on system implementations, problem resolution, and process improvement projects. Assist in maintaining and, where applicable, improving the effectiveness of the computer system validation and data integrity program. Will participate in the execution of highly complex and specialized projects and must be innovative and practical in project validation problem-solving. Provide QA oversight and assurance that all GxP computerized system implementation and validation activities are executed in accordance with internal procedures and standards and meet all regulatory requirements. Contribute expertise and provides guidance in 21 CFR Part 11, GAMP5, and EU GMP Annex 11 requirements and data integrity principles and requirements as well as participates in assessments. Develop and evaluate quality processes and system standards to ensure compliance with company standards and governmental regulatory requirements. Work closely and collaboratively with various business partners including Information Technology and system owners to effectively and efficiently implement new computerized systems, system upgrades, or system modifications. Review and QA approve various types of system validation and infrastructure qualification documentation, including but not limited to, Master Plans, User Requirements and Functional Requirements Specifications, Design Specifications, IQ, OQ, PQ, Traceability Matrix, Validation protocols and reports. Coordinate implementation validation/qualification strategies and serve as the subject matter expert. Present project status reports to management as well as project teams. Review Change Control requests and assess impact to validation. Support the necessary computerized system validation activities for changes. Perform gap analysis of validation documentation, systems and practices. Communicate identified gaps including recommending and implementing corrective actions and improvements. Participate in supplier site Validation Assessments/Audits and assist to troubleshoot and improve systems and processes. Review corrective actions and implementation closure evidence of observations/recommendations identified in the report. Support internal, client, and regulatory audits and inspections. Generate or review/update computer system related policies, procedures, templates, forms, etc. Maintain up-to-date knowledge and understanding of quality system requirements as they apply to computerized system in accordance with cGxP's regulations, GAMP, industry standards, policies and procedures. Performs other quality system related duties as necessary. REQUIREMENTS BA/BS Degree in a Scientific or Engineering discipline 8 + years experience computerized system experience with IT compliance/validation/qualification activities. 8 + years experience working in an FDA-regulated, GxP-related environment. Demonstrated experience and expertise in 21 CFR Part 11 to ensuring site compliance. Comprehensive knowledge in Software Validation and Data Integrity Principles. Demonstrated experience, results, and accomplishments in QMS and LIMS system implementations. Working knowledge or expertise in Software validation practices and Software Development Life Cycle (SDLC) models. Working knowledge or expertise in Validations of Databases, Custom Software, Configurable Software, Non-Configurable Software, Infrastructure Software, Off-the-shelf software and various computerized systems. Working knowledge or expertise in Design Qualifications (DQ), Installation Qualifications (IQ), Operational Qualifications (OQ), and Performance Qualifications (PQ). Knowledge of Software Risk Management Principles and tools. Knowledge and proven ability working with Risk Management methodologies and tools. Comprehensive knowledge of GAMP5, 21 CFR Part 11, and EU Annex 11 as well as FDA 21 CFR Parts 210/211 (cGMP), ICH Q10, Eudralex Vol 4. Knowledge of PMDA regulations a plus. Experience with application system validation and infrastructure qualification. Experience with vendor audit for computer systems (IT infrastructure, validation etc.) a plus. Experience with writing and approving Standard Operating Procedures and Quality Standards. Proficient in Microsoft Office Suite (e.g., Word, Excel, Project, PowerPoint). Must have a participative management style, strong team development, coaching skills, and the ability to lead and motivate teams. Excellent verbal and written communication skills with the ability to communicate internally and externally to clients and suppliers. Solid organizational and time management skills, proven project management, presentation and facilitation skills. Innovation and strategic compliance skills including looking internally and externally for best practices. The ability to effectively build and maintain relationships with multiple departments in order to effectively solve problems. The ability to organize, prioritize and deliver tasks & projects with a sense of urgency under minimal supervision with attention to detail. Must be able to execute a variable workload with multiple priorities. The ability to enable and drive change while being focused on internal and external customers. Demonstrated results oriented, quick learner, team player; proactive with demonstrated ability to respond to urgent needs and deliver expected results within expected deadlines. Environment includes working with all levels of internal management and staff as well as with external clients, suppliers, and contractors. Work will be performed in both an office environment and a manufacturing facility, with exposure to varying degrees of ambient noise. 10% travel required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Senior Manager IT Quality Assurance Validation Computerization Systems
Lynkx Staffing LLC Hackensack, New Jersey
Job DescriptionJob DescriptionSenior Manager IT Quality Assurance Validation Computerization Systems Allendale, NJ Lynkx Staffing LLC specializes in placing talented professionals in the Biotechnology, Pharmaceutical and Medical Devices IT & Human Resources disciplines in New Jersey. The Senior Manager IT Quality will be responsible for supporting the Computerized System Project Teams in the review and QA approval of system validation and infrastructure qualification documentation and protocols, in accordance with FDA regulations/guidelines, 21 CFR Part 11, EU Annex 11, GAMP5, ICH Q10 and latest industry practices. The incumbent will also be responsible for QA oversight of all GxP computerized system activities implementation projects for the company to ensure compliance with regulatory requirements. The scope includes working with multi-functional teams on system implementations, problem resolution, and process improvement projects. Assist in maintaining and, where applicable, improving the effectiveness of the computer system validation and data integrity program. Will participate in the execution of highly complex and specialized projects and must be innovative and practical in project validation problem-solving. Provide QA oversight and assurance that all GxP computerized system implementation and validation activities are executed in accordance with internal procedures and standards and meet all regulatory requirements. Contribute expertise and provides guidance in 21 CFR Part 11, GAMP5, and EU GMP Annex 11 requirements and data integrity principles and requirements as well as participates in assessments. Develop and evaluate quality processes and system standards to ensure compliance with company standards and governmental regulatory requirements. Work closely and collaboratively with various business partners including Information Technology and system owners to effectively and efficiently implement new computerized systems, system upgrades, or system modifications. Review and QA approve various types of system validation and infrastructure qualification documentation, including but not limited to, Master Plans, User Requirements and Functional Requirements Specifications, Design Specifications, IQ, OQ, PQ, Traceability Matrix, Validation protocols and reports. Coordinate implementation validation/qualification strategies and serve as the subject matter expert. Present project status reports to management as well as project teams. Review Change Control requests and assess impact to validation. Support the necessary computerized system validation activities for changes. Perform gap analysis of validation documentation, systems and practices. Communicate identified gaps including recommending and implementing corrective actions and improvements. Participate in supplier site Validation Assessments/Audits and assist to troubleshoot and improve systems and processes. Review corrective actions and implementation closure evidence of observations/recommendations identified in the report. Support internal, client, and regulatory audits and inspections. Generate or review/update computer system related policies, procedures, templates, forms, etc. Maintain up-to-date knowledge and understanding of quality system requirements as they apply to computerized system in accordance with cGxP's regulations, GAMP, industry standards, policies and procedures. Performs other quality system related duties as necessary. REQUIREMENTS BA/BS Degree in a Scientific or Engineering discipline 8 + years experience computerized system experience with IT compliance/validation/qualification activities. 8 + years experience working in an FDA-regulated, GxP-related environment. Demonstrated experience and expertise in 21 CFR Part 11 to ensuring site compliance. Comprehensive knowledge in Software Validation and Data Integrity Principles. Demonstrated experience, results, and accomplishments in QMS and LIMS system implementations. Working knowledge or expertise in Software validation practices and Software Development Life Cycle (SDLC) models. Working knowledge or expertise in Validations of Databases, Custom Software, Configurable Software, Non-Configurable Software, Infrastructure Software, Off-the-shelf software and various computerized systems. Working knowledge or expertise in Design Qualifications (DQ), Installation Qualifications (IQ), Operational Qualifications (OQ), and Performance Qualifications (PQ). Knowledge of Software Risk Management Principles and tools. Knowledge and proven ability working with Risk Management methodologies and tools. Comprehensive knowledge of GAMP5, 21 CFR Part 11, and EU Annex 11 as well as FDA 21 CFR Parts 210/211 (cGMP), ICH Q10, Eudralex Vol 4. Knowledge of PMDA regulations a plus. Experience with application system validation and infrastructure qualification. Experience with vendor audit for computer systems (IT infrastructure, validation etc.) a plus. Experience with writing and approving Standard Operating Procedures and Quality Standards. Proficient in Microsoft Office Suite (e.g., Word, Excel, Project, PowerPoint). Must have a participative management style, strong team development, coaching skills, and the ability to lead and motivate teams. Excellent verbal and written communication skills with the ability to communicate internally and externally to clients and suppliers. Solid organizational and time management skills, proven project management, presentation and facilitation skills. Innovation and strategic compliance skills including looking internally and externally for best practices. The ability to effectively build and maintain relationships with multiple departments in order to effectively solve problems. The ability to organize, prioritize and deliver tasks & projects with a sense of urgency under minimal supervision with attention to detail. Must be able to execute a variable workload with multiple priorities. The ability to enable and drive change while being focused on internal and external customers. Demonstrated results oriented, quick learner, team player; proactive with demonstrated ability to respond to urgent needs and deliver expected results within expected deadlines. Environment includes working with all levels of internal management and staff as well as with external clients, suppliers, and contractors. Work will be performed in both an office environment and a manufacturing facility, with exposure to varying degrees of ambient noise. 10% travel required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
09/25/2026
Full time
Job DescriptionJob DescriptionSenior Manager IT Quality Assurance Validation Computerization Systems Allendale, NJ Lynkx Staffing LLC specializes in placing talented professionals in the Biotechnology, Pharmaceutical and Medical Devices IT & Human Resources disciplines in New Jersey. The Senior Manager IT Quality will be responsible for supporting the Computerized System Project Teams in the review and QA approval of system validation and infrastructure qualification documentation and protocols, in accordance with FDA regulations/guidelines, 21 CFR Part 11, EU Annex 11, GAMP5, ICH Q10 and latest industry practices. The incumbent will also be responsible for QA oversight of all GxP computerized system activities implementation projects for the company to ensure compliance with regulatory requirements. The scope includes working with multi-functional teams on system implementations, problem resolution, and process improvement projects. Assist in maintaining and, where applicable, improving the effectiveness of the computer system validation and data integrity program. Will participate in the execution of highly complex and specialized projects and must be innovative and practical in project validation problem-solving. Provide QA oversight and assurance that all GxP computerized system implementation and validation activities are executed in accordance with internal procedures and standards and meet all regulatory requirements. Contribute expertise and provides guidance in 21 CFR Part 11, GAMP5, and EU GMP Annex 11 requirements and data integrity principles and requirements as well as participates in assessments. Develop and evaluate quality processes and system standards to ensure compliance with company standards and governmental regulatory requirements. Work closely and collaboratively with various business partners including Information Technology and system owners to effectively and efficiently implement new computerized systems, system upgrades, or system modifications. Review and QA approve various types of system validation and infrastructure qualification documentation, including but not limited to, Master Plans, User Requirements and Functional Requirements Specifications, Design Specifications, IQ, OQ, PQ, Traceability Matrix, Validation protocols and reports. Coordinate implementation validation/qualification strategies and serve as the subject matter expert. Present project status reports to management as well as project teams. Review Change Control requests and assess impact to validation. Support the necessary computerized system validation activities for changes. Perform gap analysis of validation documentation, systems and practices. Communicate identified gaps including recommending and implementing corrective actions and improvements. Participate in supplier site Validation Assessments/Audits and assist to troubleshoot and improve systems and processes. Review corrective actions and implementation closure evidence of observations/recommendations identified in the report. Support internal, client, and regulatory audits and inspections. Generate or review/update computer system related policies, procedures, templates, forms, etc. Maintain up-to-date knowledge and understanding of quality system requirements as they apply to computerized system in accordance with cGxP's regulations, GAMP, industry standards, policies and procedures. Performs other quality system related duties as necessary. REQUIREMENTS BA/BS Degree in a Scientific or Engineering discipline 8 + years experience computerized system experience with IT compliance/validation/qualification activities. 8 + years experience working in an FDA-regulated, GxP-related environment. Demonstrated experience and expertise in 21 CFR Part 11 to ensuring site compliance. Comprehensive knowledge in Software Validation and Data Integrity Principles. Demonstrated experience, results, and accomplishments in QMS and LIMS system implementations. Working knowledge or expertise in Software validation practices and Software Development Life Cycle (SDLC) models. Working knowledge or expertise in Validations of Databases, Custom Software, Configurable Software, Non-Configurable Software, Infrastructure Software, Off-the-shelf software and various computerized systems. Working knowledge or expertise in Design Qualifications (DQ), Installation Qualifications (IQ), Operational Qualifications (OQ), and Performance Qualifications (PQ). Knowledge of Software Risk Management Principles and tools. Knowledge and proven ability working with Risk Management methodologies and tools. Comprehensive knowledge of GAMP5, 21 CFR Part 11, and EU Annex 11 as well as FDA 21 CFR Parts 210/211 (cGMP), ICH Q10, Eudralex Vol 4. Knowledge of PMDA regulations a plus. Experience with application system validation and infrastructure qualification. Experience with vendor audit for computer systems (IT infrastructure, validation etc.) a plus. Experience with writing and approving Standard Operating Procedures and Quality Standards. Proficient in Microsoft Office Suite (e.g., Word, Excel, Project, PowerPoint). Must have a participative management style, strong team development, coaching skills, and the ability to lead and motivate teams. Excellent verbal and written communication skills with the ability to communicate internally and externally to clients and suppliers. Solid organizational and time management skills, proven project management, presentation and facilitation skills. Innovation and strategic compliance skills including looking internally and externally for best practices. The ability to effectively build and maintain relationships with multiple departments in order to effectively solve problems. The ability to organize, prioritize and deliver tasks & projects with a sense of urgency under minimal supervision with attention to detail. Must be able to execute a variable workload with multiple priorities. The ability to enable and drive change while being focused on internal and external customers. Demonstrated results oriented, quick learner, team player; proactive with demonstrated ability to respond to urgent needs and deliver expected results within expected deadlines. Environment includes working with all levels of internal management and staff as well as with external clients, suppliers, and contractors. Work will be performed in both an office environment and a manufacturing facility, with exposure to varying degrees of ambient noise. 10% travel required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Sr. Manager IT Quality Assurance Validation Computerization Systems
Lynkx Staffing LLC Saddle Brook, New Jersey
Job DescriptionJob DescriptionSenior Manager IT Quality Assurance Validation Computerization Systems Allendale, NJ Lynkx Staffing LLC specializes in placing talented professionals in the Biotechnology, Pharmaceutical and Medical Devices IT & Human Resources disciplines in New Jersey. The Senior Manager IT Quality will be responsible for supporting the Computerized System Project Teams in the review and QA approval of system validation and infrastructure qualification documentation and protocols, in accordance with FDA regulations/guidelines, 21 CFR Part 11, EU Annex 11, GAMP5, ICH Q10 and latest industry practices. The incumbent will also be responsible for QA oversight of all GxP computerized system activities implementation projects for the company to ensure compliance with regulatory requirements. The scope includes working with multi-functional teams on system implementations, problem resolution, and process improvement projects. Assist in maintaining and, where applicable, improving the effectiveness of the computer system validation and data integrity program. Will participate in the execution of highly complex and specialized projects and must be innovative and practical in project validation problem-solving. Provide QA oversight and assurance that all GxP computerized system implementation and validation activities are executed in accordance with internal procedures and standards and meet all regulatory requirements. Contribute expertise and provides guidance in 21 CFR Part 11, GAMP5, and EU GMP Annex 11 requirements and data integrity principles and requirements as well as participates in assessments. Develop and evaluate quality processes and system standards to ensure compliance with company standards and governmental regulatory requirements. Work closely and collaboratively with various business partners including Information Technology and system owners to effectively and efficiently implement new computerized systems, system upgrades, or system modifications. Review and QA approve various types of system validation and infrastructure qualification documentation, including but not limited to, Master Plans, User Requirements and Functional Requirements Specifications, Design Specifications, IQ, OQ, PQ, Traceability Matrix, Validation protocols and reports. Coordinate implementation validation/qualification strategies and serve as the subject matter expert. Present project status reports to management as well as project teams. Review Change Control requests and assess impact to validation. Support the necessary computerized system validation activities for changes. Perform gap analysis of validation documentation, systems and practices. Communicate identified gaps including recommending and implementing corrective actions and improvements. Participate in supplier site Validation Assessments/Audits and assist to troubleshoot and improve systems and processes. Review corrective actions and implementation closure evidence of observations/recommendations identified in the report. Support internal, client, and regulatory audits and inspections. Generate or review/update computer system related policies, procedures, templates, forms, etc. Maintain up-to-date knowledge and understanding of quality system requirements as they apply to computerized system in accordance with cGxP's regulations, GAMP, industry standards, policies and procedures. Performs other quality system related duties as necessary. REQUIREMENTS BA/BS Degree in a Scientific or Engineering discipline 8 + years experience computerized system experience with IT compliance/validation/qualification activities. 8 + years experience working in an FDA-regulated, GxP-related environment. Demonstrated experience and expertise in 21 CFR Part 11 to ensuring site compliance. Comprehensive knowledge in Software Validation and Data Integrity Principles. Demonstrated experience, results, and accomplishments in QMS and LIMS system implementations. Working knowledge or expertise in Software validation practices and Software Development Life Cycle (SDLC) models. Working knowledge or expertise in Validations of Databases, Custom Software, Configurable Software, Non-Configurable Software, Infrastructure Software, Off-the-shelf software and various computerized systems. Working knowledge or expertise in Design Qualifications (DQ), Installation Qualifications (IQ), Operational Qualifications (OQ), and Performance Qualifications (PQ). Knowledge of Software Risk Management Principles and tools. Knowledge and proven ability working with Risk Management methodologies and tools. Comprehensive knowledge of GAMP5, 21 CFR Part 11, and EU Annex 11 as well as FDA 21 CFR Parts 210/211 (cGMP), ICH Q10, Eudralex Vol 4. Knowledge of PMDA regulations a plus. Experience with application system validation and infrastructure qualification. Experience with vendor audit for computer systems (IT infrastructure, validation etc.) a plus. Experience with writing and approving Standard Operating Procedures and Quality Standards. Proficient in Microsoft Office Suite (e.g., Word, Excel, Project, PowerPoint). Must have a participative management style, strong team development, coaching skills, and the ability to lead and motivate teams. Excellent verbal and written communication skills with the ability to communicate internally and externally to clients and suppliers. Solid organizational and time management skills, proven project management, presentation and facilitation skills. Innovation and strategic compliance skills including looking internally and externally for best practices. The ability to effectively build and maintain relationships with multiple departments in order to effectively solve problems. The ability to organize, prioritize and deliver tasks & projects with a sense of urgency under minimal supervision with attention to detail. Must be able to execute a variable workload with multiple priorities. The ability to enable and drive change while being focused on internal and external customers. Demonstrated results oriented, quick learner, team player; proactive with demonstrated ability to respond to urgent needs and deliver expected results within expected deadlines. Environment includes working with all levels of internal management and staff as well as with external clients, suppliers, and contractors. Work will be performed in both an office environment and a manufacturing facility, with exposure to varying degrees of ambient noise. 10% travel required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
09/25/2026
Full time
Job DescriptionJob DescriptionSenior Manager IT Quality Assurance Validation Computerization Systems Allendale, NJ Lynkx Staffing LLC specializes in placing talented professionals in the Biotechnology, Pharmaceutical and Medical Devices IT & Human Resources disciplines in New Jersey. The Senior Manager IT Quality will be responsible for supporting the Computerized System Project Teams in the review and QA approval of system validation and infrastructure qualification documentation and protocols, in accordance with FDA regulations/guidelines, 21 CFR Part 11, EU Annex 11, GAMP5, ICH Q10 and latest industry practices. The incumbent will also be responsible for QA oversight of all GxP computerized system activities implementation projects for the company to ensure compliance with regulatory requirements. The scope includes working with multi-functional teams on system implementations, problem resolution, and process improvement projects. Assist in maintaining and, where applicable, improving the effectiveness of the computer system validation and data integrity program. Will participate in the execution of highly complex and specialized projects and must be innovative and practical in project validation problem-solving. Provide QA oversight and assurance that all GxP computerized system implementation and validation activities are executed in accordance with internal procedures and standards and meet all regulatory requirements. Contribute expertise and provides guidance in 21 CFR Part 11, GAMP5, and EU GMP Annex 11 requirements and data integrity principles and requirements as well as participates in assessments. Develop and evaluate quality processes and system standards to ensure compliance with company standards and governmental regulatory requirements. Work closely and collaboratively with various business partners including Information Technology and system owners to effectively and efficiently implement new computerized systems, system upgrades, or system modifications. Review and QA approve various types of system validation and infrastructure qualification documentation, including but not limited to, Master Plans, User Requirements and Functional Requirements Specifications, Design Specifications, IQ, OQ, PQ, Traceability Matrix, Validation protocols and reports. Coordinate implementation validation/qualification strategies and serve as the subject matter expert. Present project status reports to management as well as project teams. Review Change Control requests and assess impact to validation. Support the necessary computerized system validation activities for changes. Perform gap analysis of validation documentation, systems and practices. Communicate identified gaps including recommending and implementing corrective actions and improvements. Participate in supplier site Validation Assessments/Audits and assist to troubleshoot and improve systems and processes. Review corrective actions and implementation closure evidence of observations/recommendations identified in the report. Support internal, client, and regulatory audits and inspections. Generate or review/update computer system related policies, procedures, templates, forms, etc. Maintain up-to-date knowledge and understanding of quality system requirements as they apply to computerized system in accordance with cGxP's regulations, GAMP, industry standards, policies and procedures. Performs other quality system related duties as necessary. REQUIREMENTS BA/BS Degree in a Scientific or Engineering discipline 8 + years experience computerized system experience with IT compliance/validation/qualification activities. 8 + years experience working in an FDA-regulated, GxP-related environment. Demonstrated experience and expertise in 21 CFR Part 11 to ensuring site compliance. Comprehensive knowledge in Software Validation and Data Integrity Principles. Demonstrated experience, results, and accomplishments in QMS and LIMS system implementations. Working knowledge or expertise in Software validation practices and Software Development Life Cycle (SDLC) models. Working knowledge or expertise in Validations of Databases, Custom Software, Configurable Software, Non-Configurable Software, Infrastructure Software, Off-the-shelf software and various computerized systems. Working knowledge or expertise in Design Qualifications (DQ), Installation Qualifications (IQ), Operational Qualifications (OQ), and Performance Qualifications (PQ). Knowledge of Software Risk Management Principles and tools. Knowledge and proven ability working with Risk Management methodologies and tools. Comprehensive knowledge of GAMP5, 21 CFR Part 11, and EU Annex 11 as well as FDA 21 CFR Parts 210/211 (cGMP), ICH Q10, Eudralex Vol 4. Knowledge of PMDA regulations a plus. Experience with application system validation and infrastructure qualification. Experience with vendor audit for computer systems (IT infrastructure, validation etc.) a plus. Experience with writing and approving Standard Operating Procedures and Quality Standards. Proficient in Microsoft Office Suite (e.g., Word, Excel, Project, PowerPoint). Must have a participative management style, strong team development, coaching skills, and the ability to lead and motivate teams. Excellent verbal and written communication skills with the ability to communicate internally and externally to clients and suppliers. Solid organizational and time management skills, proven project management, presentation and facilitation skills. Innovation and strategic compliance skills including looking internally and externally for best practices. The ability to effectively build and maintain relationships with multiple departments in order to effectively solve problems. The ability to organize, prioritize and deliver tasks & projects with a sense of urgency under minimal supervision with attention to detail. Must be able to execute a variable workload with multiple priorities. The ability to enable and drive change while being focused on internal and external customers. Demonstrated results oriented, quick learner, team player; proactive with demonstrated ability to respond to urgent needs and deliver expected results within expected deadlines. Environment includes working with all levels of internal management and staff as well as with external clients, suppliers, and contractors. Work will be performed in both an office environment and a manufacturing facility, with exposure to varying degrees of ambient noise. 10% travel required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Manager Quality Assurance Safe Way Forward
Safe Horizon, Inc. New York City, New York
Job DescriptionJob Description Summary: Safe Horizon's Family Focused Program provides comprehensive trauma-informed client-centered services to families who are affected by intimate partner violence and are involved in the child welfare system. Our goal is help those who have experienced physical, emotional or other forms of abuse to establish long-term safety and healing from the effects of trauma. Safe Horizon uses a client centered, trauma informed, anti-oppressive approach to supporting clients. Safe Horizon recognizes that families who have experienced intimate partner violence may want to or need to stay in contact with the person causing harm in the family. The Family Focused Program (FFP) was designed to engage family members with support to assist in healing and explore ways for families to maintain contact where safe to do so. In this model, all participating members of the family are considered clients (survivor, person causing harm, and their children). Responsibilities: The Quality Assurance Manager (QAM) provides leadership with Safe Horizon's Quality Assurance systems. The QAM works closely with Program Leadership to ensure the implementation of standardized practices that comply with funder regulations and promote effective delivery of Safe Horizon's services and programs. Duties may include some or all of the following: Participate in program implementation: develop standards, processes and protocols for the program team. Provide Supervision to Quality Assurance Associate Review SWFstaff data entry for quality and compliance; reviewing for clarity, timeliness in all record keeping system. Develop, implement, and monitor client service practice protocols and tools. Collect data for program evaluation and model fidelity. Analyzing client service data including system data and observations. Provide training and technical assistance to program managers regarding the documentation of client service practice. Work closely with Program Leadership to develop new policies and procedures related to standardized practices. Work closely with Program Leadership to implement and sustain quality assurance (QA) systems. Conduct routine site visits to engage staff in adherence to practice. Collaborate with ACS' PAMS and/or Program Development units to conduct comprehensive case reviews. Attend trainings relevant to position. Actively participate in individual and group supervision, in accordance with Safe Horizon's quality supervision standards. Participate in regularly scheduled FFP team case review meetings about new and on-going cases; as needed. Maintain open communication with supervisors and team members. Implement strategies for addressing vicarious trauma. Qualifications: Excellent computer skills required, including expertise and experience with Microsoft Office, and statistical software. Demonstrated capacity to provide leadership in designing and analyzing large and small scale studies that have led to publication or grant funding. At least 3 years' experience implementing program evaluation or quality assurance or audit/regulatory processes practices. Excellent written, oral, and interpersonal communication skills. Excellent organizational and project management skills Demonstrated success working independently and as part of a team, to collaboratively develop consensus with project partners. Proactive problem-solving skills. Willingness to travel within all New York City boroughs. Proficiency in Microsoft Office Suite. BA or BS Degree or equivalent relevant experience. Training and experience in victim's assistance advocacy or a closely related field, with demonstrated experience applying policies, procedures, and/or guidelines. Experience with NYS Connections and NYC PROMIS systems. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $62,000 - $72,000 annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and 2026 Top Workplaces
09/25/2026
Full time
Job DescriptionJob Description Summary: Safe Horizon's Family Focused Program provides comprehensive trauma-informed client-centered services to families who are affected by intimate partner violence and are involved in the child welfare system. Our goal is help those who have experienced physical, emotional or other forms of abuse to establish long-term safety and healing from the effects of trauma. Safe Horizon uses a client centered, trauma informed, anti-oppressive approach to supporting clients. Safe Horizon recognizes that families who have experienced intimate partner violence may want to or need to stay in contact with the person causing harm in the family. The Family Focused Program (FFP) was designed to engage family members with support to assist in healing and explore ways for families to maintain contact where safe to do so. In this model, all participating members of the family are considered clients (survivor, person causing harm, and their children). Responsibilities: The Quality Assurance Manager (QAM) provides leadership with Safe Horizon's Quality Assurance systems. The QAM works closely with Program Leadership to ensure the implementation of standardized practices that comply with funder regulations and promote effective delivery of Safe Horizon's services and programs. Duties may include some or all of the following: Participate in program implementation: develop standards, processes and protocols for the program team. Provide Supervision to Quality Assurance Associate Review SWFstaff data entry for quality and compliance; reviewing for clarity, timeliness in all record keeping system. Develop, implement, and monitor client service practice protocols and tools. Collect data for program evaluation and model fidelity. Analyzing client service data including system data and observations. Provide training and technical assistance to program managers regarding the documentation of client service practice. Work closely with Program Leadership to develop new policies and procedures related to standardized practices. Work closely with Program Leadership to implement and sustain quality assurance (QA) systems. Conduct routine site visits to engage staff in adherence to practice. Collaborate with ACS' PAMS and/or Program Development units to conduct comprehensive case reviews. Attend trainings relevant to position. Actively participate in individual and group supervision, in accordance with Safe Horizon's quality supervision standards. Participate in regularly scheduled FFP team case review meetings about new and on-going cases; as needed. Maintain open communication with supervisors and team members. Implement strategies for addressing vicarious trauma. Qualifications: Excellent computer skills required, including expertise and experience with Microsoft Office, and statistical software. Demonstrated capacity to provide leadership in designing and analyzing large and small scale studies that have led to publication or grant funding. At least 3 years' experience implementing program evaluation or quality assurance or audit/regulatory processes practices. Excellent written, oral, and interpersonal communication skills. Excellent organizational and project management skills Demonstrated success working independently and as part of a team, to collaboratively develop consensus with project partners. Proactive problem-solving skills. Willingness to travel within all New York City boroughs. Proficiency in Microsoft Office Suite. BA or BS Degree or equivalent relevant experience. Training and experience in victim's assistance advocacy or a closely related field, with demonstrated experience applying policies, procedures, and/or guidelines. Experience with NYS Connections and NYC PROMIS systems. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $62,000 - $72,000 annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and 2026 Top Workplaces
Quality Assurance Specialist
Career TEAM Lovelady, Texas
Job DescriptionJob Description Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. TITLE: Quality Assurance Specialist REPORTS TO: Quality Assurance Manager LOCATION: Deep East Texas Workforce Development Area EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee Career Team is looking to hire a Quality Assurance Specialist responsible for conducting case file reviews, monitoring data integrity, and ensuring program compliance with contract requirements. This role identifies deficiencies, supports corrective action, and contributes to a culture of continuous improvement across the Deep East Texas project. Work is performed under the supervision of the Quality Assurance Manager. Your Impact on Career Team's Success: Conduct regular reviews of participant case files to evaluate accuracy, completeness, and compliance with federal WIOA/TANF, state, local, and corporate policies Monitor data entered into Work In Texas and other participant information systems for accuracy and timeliness Identify deficiencies and trends, document findings, and recommend corrective action Provide internal monitoring, second reviews, and oversight of program activities and requirements Support staff in resolving file and data issues to ensure no disallowed costs on eligibility Work with staff to ensure correct documents and case notes are entered into the system for all services provided to customers Prepare and present quality assurance reports and dashboards to project leadership Assist with preparation for and response to program monitoring and audits Support the development and continuous improvement of policies, procedures, and quality management practices Partner with the Quality Assurance Manager to address recurring issues through targeted staff training Support the invoicing and expenditure compliance relationship between the funder and the corporate fiscal team, including timely invoice corrections Process participant exits from the database to hard file in coordination with the leadership team Serve as a subject matter expert in program compliance and policy Maintain up-to-date knowledge of standard operating procedures and contract updates Maintain a high level of accuracy and confidentiality in handling participant information Approach each day and task with a "ZAG" mindset Other duties and projects as needed This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. To Qualify for This Role, You Must Have: Bachelor's degree, or an equivalent combination of education and experience 2+ years of experience in quality assurance, monitoring, compliance, or case management Knowledge of WIOA, TANF, and/or SNAP eligibility and documentation requirements Sharp attention to detail with strong organizational, analytical, research, and critical thinking skills Computer literate with strong MS Excel skills and the ability to learn specialized databases and software systems Ability to work across all levels of management and staff in a dynamic team environment Excellent interpersonal and communication skills (oral and written) Exceptional time management skills to meet deadlines and complete a high volume of work with speed and accuracy A demonstrated ability to thrive in a fast-paced environment while maintaining a high level of confidentiality A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: Experience conducting case file reviews or audits in a workforce development setting Master's or MBA degree Strong computer skills in MS Excel and Google Sheets Bilingual or multilingual Salary: $38,000 - $40,000 /yr Salary is commensurate with education and experience. Career TEAM offers a competitive benefits package including healthcare, dental, and personal/vacation time Travel: As needed About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team's outstanding record of accelerating the human condition has resulted in numerous honors: Named by Inc. Magazine as one of America's 500 fastest growing privately held companies Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See for more information. Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment . click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. TITLE: Quality Assurance Specialist REPORTS TO: Quality Assurance Manager LOCATION: Deep East Texas Workforce Development Area EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee Career Team is looking to hire a Quality Assurance Specialist responsible for conducting case file reviews, monitoring data integrity, and ensuring program compliance with contract requirements. This role identifies deficiencies, supports corrective action, and contributes to a culture of continuous improvement across the Deep East Texas project. Work is performed under the supervision of the Quality Assurance Manager. Your Impact on Career Team's Success: Conduct regular reviews of participant case files to evaluate accuracy, completeness, and compliance with federal WIOA/TANF, state, local, and corporate policies Monitor data entered into Work In Texas and other participant information systems for accuracy and timeliness Identify deficiencies and trends, document findings, and recommend corrective action Provide internal monitoring, second reviews, and oversight of program activities and requirements Support staff in resolving file and data issues to ensure no disallowed costs on eligibility Work with staff to ensure correct documents and case notes are entered into the system for all services provided to customers Prepare and present quality assurance reports and dashboards to project leadership Assist with preparation for and response to program monitoring and audits Support the development and continuous improvement of policies, procedures, and quality management practices Partner with the Quality Assurance Manager to address recurring issues through targeted staff training Support the invoicing and expenditure compliance relationship between the funder and the corporate fiscal team, including timely invoice corrections Process participant exits from the database to hard file in coordination with the leadership team Serve as a subject matter expert in program compliance and policy Maintain up-to-date knowledge of standard operating procedures and contract updates Maintain a high level of accuracy and confidentiality in handling participant information Approach each day and task with a "ZAG" mindset Other duties and projects as needed This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. To Qualify for This Role, You Must Have: Bachelor's degree, or an equivalent combination of education and experience 2+ years of experience in quality assurance, monitoring, compliance, or case management Knowledge of WIOA, TANF, and/or SNAP eligibility and documentation requirements Sharp attention to detail with strong organizational, analytical, research, and critical thinking skills Computer literate with strong MS Excel skills and the ability to learn specialized databases and software systems Ability to work across all levels of management and staff in a dynamic team environment Excellent interpersonal and communication skills (oral and written) Exceptional time management skills to meet deadlines and complete a high volume of work with speed and accuracy A demonstrated ability to thrive in a fast-paced environment while maintaining a high level of confidentiality A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: Experience conducting case file reviews or audits in a workforce development setting Master's or MBA degree Strong computer skills in MS Excel and Google Sheets Bilingual or multilingual Salary: $38,000 - $40,000 /yr Salary is commensurate with education and experience. Career TEAM offers a competitive benefits package including healthcare, dental, and personal/vacation time Travel: As needed About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team's outstanding record of accelerating the human condition has resulted in numerous honors: Named by Inc. Magazine as one of America's 500 fastest growing privately held companies Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See for more information. Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment . click apply for full job details
Quality Assurance Specialist
Career TEAM Crockett, Texas
Job DescriptionJob Description Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. TITLE: Quality Assurance Specialist REPORTS TO: Quality Assurance Manager LOCATION: Deep East Texas Workforce Development Area EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee Career Team is looking to hire a Quality Assurance Specialist responsible for conducting case file reviews, monitoring data integrity, and ensuring program compliance with contract requirements. This role identifies deficiencies, supports corrective action, and contributes to a culture of continuous improvement across the Deep East Texas project. Work is performed under the supervision of the Quality Assurance Manager. Your Impact on Career Team's Success: Conduct regular reviews of participant case files to evaluate accuracy, completeness, and compliance with federal WIOA/TANF, state, local, and corporate policies Monitor data entered into Work In Texas and other participant information systems for accuracy and timeliness Identify deficiencies and trends, document findings, and recommend corrective action Provide internal monitoring, second reviews, and oversight of program activities and requirements Support staff in resolving file and data issues to ensure no disallowed costs on eligibility Work with staff to ensure correct documents and case notes are entered into the system for all services provided to customers Prepare and present quality assurance reports and dashboards to project leadership Assist with preparation for and response to program monitoring and audits Support the development and continuous improvement of policies, procedures, and quality management practices Partner with the Quality Assurance Manager to address recurring issues through targeted staff training Support the invoicing and expenditure compliance relationship between the funder and the corporate fiscal team, including timely invoice corrections Process participant exits from the database to hard file in coordination with the leadership team Serve as a subject matter expert in program compliance and policy Maintain up-to-date knowledge of standard operating procedures and contract updates Maintain a high level of accuracy and confidentiality in handling participant information Approach each day and task with a "ZAG" mindset Other duties and projects as needed This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. To Qualify for This Role, You Must Have: Bachelor's degree, or an equivalent combination of education and experience 2+ years of experience in quality assurance, monitoring, compliance, or case management Knowledge of WIOA, TANF, and/or SNAP eligibility and documentation requirements Sharp attention to detail with strong organizational, analytical, research, and critical thinking skills Computer literate with strong MS Excel skills and the ability to learn specialized databases and software systems Ability to work across all levels of management and staff in a dynamic team environment Excellent interpersonal and communication skills (oral and written) Exceptional time management skills to meet deadlines and complete a high volume of work with speed and accuracy A demonstrated ability to thrive in a fast-paced environment while maintaining a high level of confidentiality A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: Experience conducting case file reviews or audits in a workforce development setting Master's or MBA degree Strong computer skills in MS Excel and Google Sheets Bilingual or multilingual Salary: $38,000 - $40,000 /yr Salary is commensurate with education and experience. Career TEAM offers a competitive benefits package including healthcare, dental, and personal/vacation time Travel: As needed About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team's outstanding record of accelerating the human condition has resulted in numerous honors: Named by Inc. Magazine as one of America's 500 fastest growing privately held companies Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See for more information. Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment . click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. TITLE: Quality Assurance Specialist REPORTS TO: Quality Assurance Manager LOCATION: Deep East Texas Workforce Development Area EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee Career Team is looking to hire a Quality Assurance Specialist responsible for conducting case file reviews, monitoring data integrity, and ensuring program compliance with contract requirements. This role identifies deficiencies, supports corrective action, and contributes to a culture of continuous improvement across the Deep East Texas project. Work is performed under the supervision of the Quality Assurance Manager. Your Impact on Career Team's Success: Conduct regular reviews of participant case files to evaluate accuracy, completeness, and compliance with federal WIOA/TANF, state, local, and corporate policies Monitor data entered into Work In Texas and other participant information systems for accuracy and timeliness Identify deficiencies and trends, document findings, and recommend corrective action Provide internal monitoring, second reviews, and oversight of program activities and requirements Support staff in resolving file and data issues to ensure no disallowed costs on eligibility Work with staff to ensure correct documents and case notes are entered into the system for all services provided to customers Prepare and present quality assurance reports and dashboards to project leadership Assist with preparation for and response to program monitoring and audits Support the development and continuous improvement of policies, procedures, and quality management practices Partner with the Quality Assurance Manager to address recurring issues through targeted staff training Support the invoicing and expenditure compliance relationship between the funder and the corporate fiscal team, including timely invoice corrections Process participant exits from the database to hard file in coordination with the leadership team Serve as a subject matter expert in program compliance and policy Maintain up-to-date knowledge of standard operating procedures and contract updates Maintain a high level of accuracy and confidentiality in handling participant information Approach each day and task with a "ZAG" mindset Other duties and projects as needed This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. To Qualify for This Role, You Must Have: Bachelor's degree, or an equivalent combination of education and experience 2+ years of experience in quality assurance, monitoring, compliance, or case management Knowledge of WIOA, TANF, and/or SNAP eligibility and documentation requirements Sharp attention to detail with strong organizational, analytical, research, and critical thinking skills Computer literate with strong MS Excel skills and the ability to learn specialized databases and software systems Ability to work across all levels of management and staff in a dynamic team environment Excellent interpersonal and communication skills (oral and written) Exceptional time management skills to meet deadlines and complete a high volume of work with speed and accuracy A demonstrated ability to thrive in a fast-paced environment while maintaining a high level of confidentiality A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: Experience conducting case file reviews or audits in a workforce development setting Master's or MBA degree Strong computer skills in MS Excel and Google Sheets Bilingual or multilingual Salary: $38,000 - $40,000 /yr Salary is commensurate with education and experience. Career TEAM offers a competitive benefits package including healthcare, dental, and personal/vacation time Travel: As needed About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team's outstanding record of accelerating the human condition has resulted in numerous honors: Named by Inc. Magazine as one of America's 500 fastest growing privately held companies Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See for more information. Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment . click apply for full job details
Sr. Manager IT Quality Assurance Validation Computerization Systems
Lynkx Staffing LLC Hackensack, New Jersey
Job DescriptionJob DescriptionSenior Manager IT Quality Assurance Validation Computerization Systems Allendale, NJ Lynkx Staffing LLC specializes in placing talented professionals in the Biotechnology, Pharmaceutical and Medical Devices IT & Human Resources disciplines in New Jersey. The Senior Manager IT Quality will be responsible for supporting the Computerized System Project Teams in the review and QA approval of system validation and infrastructure qualification documentation and protocols, in accordance with FDA regulations/guidelines, 21 CFR Part 11, EU Annex 11, GAMP5, ICH Q10 and latest industry practices. The incumbent will also be responsible for QA oversight of all GxP computerized system activities implementation projects for the company to ensure compliance with regulatory requirements. The scope includes working with multi-functional teams on system implementations, problem resolution, and process improvement projects. Assist in maintaining and, where applicable, improving the effectiveness of the computer system validation and data integrity program. Will participate in the execution of highly complex and specialized projects and must be innovative and practical in project validation problem-solving. Provide QA oversight and assurance that all GxP computerized system implementation and validation activities are executed in accordance with internal procedures and standards and meet all regulatory requirements. Contribute expertise and provides guidance in 21 CFR Part 11, GAMP5, and EU GMP Annex 11 requirements and data integrity principles and requirements as well as participates in assessments. Develop and evaluate quality processes and system standards to ensure compliance with company standards and governmental regulatory requirements. Work closely and collaboratively with various business partners including Information Technology and system owners to effectively and efficiently implement new computerized systems, system upgrades, or system modifications. Review and QA approve various types of system validation and infrastructure qualification documentation, including but not limited to, Master Plans, User Requirements and Functional Requirements Specifications, Design Specifications, IQ, OQ, PQ, Traceability Matrix, Validation protocols and reports. Coordinate implementation validation/qualification strategies and serve as the subject matter expert. Present project status reports to management as well as project teams. Review Change Control requests and assess impact to validation. Support the necessary computerized system validation activities for changes. Perform gap analysis of validation documentation, systems and practices. Communicate identified gaps including recommending and implementing corrective actions and improvements. Participate in supplier site Validation Assessments/Audits and assist to troubleshoot and improve systems and processes. Review corrective actions and implementation closure evidence of observations/recommendations identified in the report. Support internal, client, and regulatory audits and inspections. Generate or review/update computer system related policies, procedures, templates, forms, etc. Maintain up-to-date knowledge and understanding of quality system requirements as they apply to computerized system in accordance with cGxP's regulations, GAMP, industry standards, policies and procedures. Performs other quality system related duties as necessary. REQUIREMENTS BA/BS Degree in a Scientific or Engineering discipline 8 + years experience computerized system experience with IT compliance/validation/qualification activities. 8 + years experience working in an FDA-regulated, GxP-related environment. Demonstrated experience and expertise in 21 CFR Part 11 to ensuring site compliance. Comprehensive knowledge in Software Validation and Data Integrity Principles. Demonstrated experience, results, and accomplishments in QMS and LIMS system implementations. Working knowledge or expertise in Software validation practices and Software Development Life Cycle (SDLC) models. Working knowledge or expertise in Validations of Databases, Custom Software, Configurable Software, Non-Configurable Software, Infrastructure Software, Off-the-shelf software and various computerized systems. Working knowledge or expertise in Design Qualifications (DQ), Installation Qualifications (IQ), Operational Qualifications (OQ), and Performance Qualifications (PQ). Knowledge of Software Risk Management Principles and tools. Knowledge and proven ability working with Risk Management methodologies and tools. Comprehensive knowledge of GAMP5, 21 CFR Part 11, and EU Annex 11 as well as FDA 21 CFR Parts 210/211 (cGMP), ICH Q10, Eudralex Vol 4. Knowledge of PMDA regulations a plus. Experience with application system validation and infrastructure qualification. Experience with vendor audit for computer systems (IT infrastructure, validation etc.) a plus. Experience with writing and approving Standard Operating Procedures and Quality Standards. Proficient in Microsoft Office Suite (e.g., Word, Excel, Project, PowerPoint). Must have a participative management style, strong team development, coaching skills, and the ability to lead and motivate teams. Excellent verbal and written communication skills with the ability to communicate internally and externally to clients and suppliers. Solid organizational and time management skills, proven project management, presentation and facilitation skills. Innovation and strategic compliance skills including looking internally and externally for best practices. The ability to effectively build and maintain relationships with multiple departments in order to effectively solve problems. The ability to organize, prioritize and deliver tasks & projects with a sense of urgency under minimal supervision with attention to detail. Must be able to execute a variable workload with multiple priorities. The ability to enable and drive change while being focused on internal and external customers. Demonstrated results oriented, quick learner, team player; proactive with demonstrated ability to respond to urgent needs and deliver expected results within expected deadlines. Environment includes working with all levels of internal management and staff as well as with external clients, suppliers, and contractors. Work will be performed in both an office environment and a manufacturing facility, with exposure to varying degrees of ambient noise. 10% travel required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
09/25/2026
Full time
Job DescriptionJob DescriptionSenior Manager IT Quality Assurance Validation Computerization Systems Allendale, NJ Lynkx Staffing LLC specializes in placing talented professionals in the Biotechnology, Pharmaceutical and Medical Devices IT & Human Resources disciplines in New Jersey. The Senior Manager IT Quality will be responsible for supporting the Computerized System Project Teams in the review and QA approval of system validation and infrastructure qualification documentation and protocols, in accordance with FDA regulations/guidelines, 21 CFR Part 11, EU Annex 11, GAMP5, ICH Q10 and latest industry practices. The incumbent will also be responsible for QA oversight of all GxP computerized system activities implementation projects for the company to ensure compliance with regulatory requirements. The scope includes working with multi-functional teams on system implementations, problem resolution, and process improvement projects. Assist in maintaining and, where applicable, improving the effectiveness of the computer system validation and data integrity program. Will participate in the execution of highly complex and specialized projects and must be innovative and practical in project validation problem-solving. Provide QA oversight and assurance that all GxP computerized system implementation and validation activities are executed in accordance with internal procedures and standards and meet all regulatory requirements. Contribute expertise and provides guidance in 21 CFR Part 11, GAMP5, and EU GMP Annex 11 requirements and data integrity principles and requirements as well as participates in assessments. Develop and evaluate quality processes and system standards to ensure compliance with company standards and governmental regulatory requirements. Work closely and collaboratively with various business partners including Information Technology and system owners to effectively and efficiently implement new computerized systems, system upgrades, or system modifications. Review and QA approve various types of system validation and infrastructure qualification documentation, including but not limited to, Master Plans, User Requirements and Functional Requirements Specifications, Design Specifications, IQ, OQ, PQ, Traceability Matrix, Validation protocols and reports. Coordinate implementation validation/qualification strategies and serve as the subject matter expert. Present project status reports to management as well as project teams. Review Change Control requests and assess impact to validation. Support the necessary computerized system validation activities for changes. Perform gap analysis of validation documentation, systems and practices. Communicate identified gaps including recommending and implementing corrective actions and improvements. Participate in supplier site Validation Assessments/Audits and assist to troubleshoot and improve systems and processes. Review corrective actions and implementation closure evidence of observations/recommendations identified in the report. Support internal, client, and regulatory audits and inspections. Generate or review/update computer system related policies, procedures, templates, forms, etc. Maintain up-to-date knowledge and understanding of quality system requirements as they apply to computerized system in accordance with cGxP's regulations, GAMP, industry standards, policies and procedures. Performs other quality system related duties as necessary. REQUIREMENTS BA/BS Degree in a Scientific or Engineering discipline 8 + years experience computerized system experience with IT compliance/validation/qualification activities. 8 + years experience working in an FDA-regulated, GxP-related environment. Demonstrated experience and expertise in 21 CFR Part 11 to ensuring site compliance. Comprehensive knowledge in Software Validation and Data Integrity Principles. Demonstrated experience, results, and accomplishments in QMS and LIMS system implementations. Working knowledge or expertise in Software validation practices and Software Development Life Cycle (SDLC) models. Working knowledge or expertise in Validations of Databases, Custom Software, Configurable Software, Non-Configurable Software, Infrastructure Software, Off-the-shelf software and various computerized systems. Working knowledge or expertise in Design Qualifications (DQ), Installation Qualifications (IQ), Operational Qualifications (OQ), and Performance Qualifications (PQ). Knowledge of Software Risk Management Principles and tools. Knowledge and proven ability working with Risk Management methodologies and tools. Comprehensive knowledge of GAMP5, 21 CFR Part 11, and EU Annex 11 as well as FDA 21 CFR Parts 210/211 (cGMP), ICH Q10, Eudralex Vol 4. Knowledge of PMDA regulations a plus. Experience with application system validation and infrastructure qualification. Experience with vendor audit for computer systems (IT infrastructure, validation etc.) a plus. Experience with writing and approving Standard Operating Procedures and Quality Standards. Proficient in Microsoft Office Suite (e.g., Word, Excel, Project, PowerPoint). Must have a participative management style, strong team development, coaching skills, and the ability to lead and motivate teams. Excellent verbal and written communication skills with the ability to communicate internally and externally to clients and suppliers. Solid organizational and time management skills, proven project management, presentation and facilitation skills. Innovation and strategic compliance skills including looking internally and externally for best practices. The ability to effectively build and maintain relationships with multiple departments in order to effectively solve problems. The ability to organize, prioritize and deliver tasks & projects with a sense of urgency under minimal supervision with attention to detail. Must be able to execute a variable workload with multiple priorities. The ability to enable and drive change while being focused on internal and external customers. Demonstrated results oriented, quick learner, team player; proactive with demonstrated ability to respond to urgent needs and deliver expected results within expected deadlines. Environment includes working with all levels of internal management and staff as well as with external clients, suppliers, and contractors. Work will be performed in both an office environment and a manufacturing facility, with exposure to varying degrees of ambient noise. 10% travel required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Modal Window

  • Home
  • Contact
  • About Us
  • FAQs
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • IT blog
  • Facebook
  • Twitter
  • LinkedIn
  • Youtube
© 2008-2026 IT Job Board