Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. Information Technology Services (ITS) is DSS's technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems. The Office of Information Technology Services (ITS) is recruiting for one (1) Computer Specialist (Software) II, to function as Senior LAN Specialist, who will: - Participate in the installation of Local Area Network (LAN) configurations including the Network interface configuration, the Workstation configuration and installation of the Windows NT server configuration. - Coordinate, plan, document and evaluate the installation, customization, testing and implementation of cross platform connectivity for HRA's Enterprise-wide Local Area Network computer complexes and other Agency's local area networks, mini-computer networks and mainframes. - Provide technical assistance to customer area staff relaying technical information on the capabilities and limitations of LAN hardware/software. Assist the Enterprise LAN Specialist in developing highly complex technical recommendations regarding networks strategic planning, consolidation, system conversions and network acquisition needs. In addition, ensure compatibility of Microsoft Windows with complex multiple networks through software acquisitions and upgrade. - Instruct or demonstrate to associate staff members and customers, the proper, efficient usage and/or installation of highly complex network operating systems or related program product software. Hours/Shift: Monday-Friday 9:00am-5:00pm COMPUTER SPECIALIST (SOFTWARE) - 13632 Qualifications (1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or (2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in "1" above, including one year in a project leader capacity or as a major contributor on a complex project; or (3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project. NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements. Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. Agency: HRA/DEPT OF SOCIAL SERVICESJob Category: Technology, Data & InnovationSalary Band: $100,000 to $125,000 Compensation: USD 99209 - USD 114090
09/26/2026
Full time
Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. Information Technology Services (ITS) is DSS's technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems. The Office of Information Technology Services (ITS) is recruiting for one (1) Computer Specialist (Software) II, to function as Senior LAN Specialist, who will: - Participate in the installation of Local Area Network (LAN) configurations including the Network interface configuration, the Workstation configuration and installation of the Windows NT server configuration. - Coordinate, plan, document and evaluate the installation, customization, testing and implementation of cross platform connectivity for HRA's Enterprise-wide Local Area Network computer complexes and other Agency's local area networks, mini-computer networks and mainframes. - Provide technical assistance to customer area staff relaying technical information on the capabilities and limitations of LAN hardware/software. Assist the Enterprise LAN Specialist in developing highly complex technical recommendations regarding networks strategic planning, consolidation, system conversions and network acquisition needs. In addition, ensure compatibility of Microsoft Windows with complex multiple networks through software acquisitions and upgrade. - Instruct or demonstrate to associate staff members and customers, the proper, efficient usage and/or installation of highly complex network operating systems or related program product software. Hours/Shift: Monday-Friday 9:00am-5:00pm COMPUTER SPECIALIST (SOFTWARE) - 13632 Qualifications (1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or (2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in "1" above, including one year in a project leader capacity or as a major contributor on a complex project; or (3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project. NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements. Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. Agency: HRA/DEPT OF SOCIAL SERVICESJob Category: Technology, Data & InnovationSalary Band: $100,000 to $125,000 Compensation: USD 99209 - USD 114090
Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses-from startups to established brands-make smarter decisions and gain control of their operations. And we don't stop there: we're creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that's ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity-and we thrive in a fast-paced, ever-changing environment. We're remote-first, with office spaces in San Jose, CA and Draper, UT - and opportunities to connect in person when it counts. BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person's unique skills and experiences. We'd love to hear from you-you might be just what we're looking for, whether in this role or another. Let's give businesses more time for what matters. Customer Experience Operations at BILL handles 60K+ customer contacts per month across chat, phone, and email. We support SMB, mid-market, and enterprise customers with a mix of internal and BPO teams across four countries. We're standing up a new team inside CXO focused on building agentic AI systems that automate manual work, catch things before they fall through cracks, and give leaders visibility into their operations. The work isn't new. We've been building AI tools and delivering value ad hoc, but now it's our mandate. This is a founding team. You'd be shaping the architecture, the workflows, and the culture from the ground up. There's existing work to build on, but no inherited playbook to follow. You'll work directly with CARE leaders, QA, Advocacy, and WFM to identify what to automate and validate that it's working. In this role, you will: Automate repetitive operational workflows: CES reporting, QA transcript analysis, knowledge article maintenance, SOP-driven case workflows. Deploy standardized automations across Slack and Salesforce at scale. Flag stalled handoffs, aged cases, SLA breach risks, and duplicate cases before they become problems. Review DevRev/Cresta transcripts to ensure bots are behaving as expected. Give leaders self-serve access to data and insights. Deliver automated weekly/monthly business intelligence on cadence (site health, volume, SLA, CES). Detect escalation patterns and repeat contacts that nobody is connecting the dots on. Build memory architecture: bots that look at staffing, feedback, transcripts, and agent work together at scale. Know what happened last week and what's coming next. You will also: Connect and deploy orchestration layers (MCP, custom connectors) to automate CX business workflows and productize internal tools Measure operational reliability and system accuracy to ensure business metrics are being achieved: contacts deflected, cost avoided, hours saved. Design escalation patterns so the system knows when to surface to a human. Partner with the data team on structured data layers that keep AI outputs trustworthy. Productize what works so it scales across the org. We'd love to chat if you have: 5+ years building and deploying production systems. Python required. SQL strongly preferred. 2+ years working with LLMs in production: prompt configuration, tool use, function calling, RAG pipelines, agentic frameworks (MCP, custom orchestration, etc.) Experience building LLM orchestration and integration layers that connect AI agents to business systems. Multi-step workflows, tool coordination, memory management, error recovery. You understand context engineering: accuracy depends on what information reaches the model. You've structured context, routing logic, and retrieval pipelines for these systems at scale. You know how to measure operational reliability of AI systems: are they actually delivering the business outcomes they're supposed to? Comfort with ambiguity. You'll define the approach, not just implement specs. You can translate between technical implementation and business value: hours saved, contacts deflected, cost avoided. Familiarity with customer support operations: contact routing, SLAs, agent workflows, quality assurance. Bias toward shipping. Deploy, measure, iterate. Bonus points if you also have: Experience with Salesforce integrations or CX/support tooling (DevRev, Cresta, knowledge management systems) Data modeling or analytics background (dbt, Redshift, Trino) Experience building tools for non-technical end users Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones Zone 1: San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County $117,400-$146,800 USD Zone 2: CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts $105,600-$132,000 USD Zone 3: Utah (includes Utah office), Dallas TX, Houston TX, Florida, North Carolina, Illinois, Colorado, Arizona, Georgia, Oregon, Pennsylvania $99,800-$124,700 USD What's in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn't only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) HSA & FSA accounts Life Insurance, Long & Short-term disability coverage Employee Assistance Program (EAP) 11+ Observed holidays and wellness days and flexible time off Employee Stock Purchase Program with employee discounts Wellness & Fitness initiatives Employee recognition and referral programs And much more Don't believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact . To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.
09/25/2026
Full time
Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses-from startups to established brands-make smarter decisions and gain control of their operations. And we don't stop there: we're creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that's ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity-and we thrive in a fast-paced, ever-changing environment. We're remote-first, with office spaces in San Jose, CA and Draper, UT - and opportunities to connect in person when it counts. BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person's unique skills and experiences. We'd love to hear from you-you might be just what we're looking for, whether in this role or another. Let's give businesses more time for what matters. Customer Experience Operations at BILL handles 60K+ customer contacts per month across chat, phone, and email. We support SMB, mid-market, and enterprise customers with a mix of internal and BPO teams across four countries. We're standing up a new team inside CXO focused on building agentic AI systems that automate manual work, catch things before they fall through cracks, and give leaders visibility into their operations. The work isn't new. We've been building AI tools and delivering value ad hoc, but now it's our mandate. This is a founding team. You'd be shaping the architecture, the workflows, and the culture from the ground up. There's existing work to build on, but no inherited playbook to follow. You'll work directly with CARE leaders, QA, Advocacy, and WFM to identify what to automate and validate that it's working. In this role, you will: Automate repetitive operational workflows: CES reporting, QA transcript analysis, knowledge article maintenance, SOP-driven case workflows. Deploy standardized automations across Slack and Salesforce at scale. Flag stalled handoffs, aged cases, SLA breach risks, and duplicate cases before they become problems. Review DevRev/Cresta transcripts to ensure bots are behaving as expected. Give leaders self-serve access to data and insights. Deliver automated weekly/monthly business intelligence on cadence (site health, volume, SLA, CES). Detect escalation patterns and repeat contacts that nobody is connecting the dots on. Build memory architecture: bots that look at staffing, feedback, transcripts, and agent work together at scale. Know what happened last week and what's coming next. You will also: Connect and deploy orchestration layers (MCP, custom connectors) to automate CX business workflows and productize internal tools Measure operational reliability and system accuracy to ensure business metrics are being achieved: contacts deflected, cost avoided, hours saved. Design escalation patterns so the system knows when to surface to a human. Partner with the data team on structured data layers that keep AI outputs trustworthy. Productize what works so it scales across the org. We'd love to chat if you have: 5+ years building and deploying production systems. Python required. SQL strongly preferred. 2+ years working with LLMs in production: prompt configuration, tool use, function calling, RAG pipelines, agentic frameworks (MCP, custom orchestration, etc.) Experience building LLM orchestration and integration layers that connect AI agents to business systems. Multi-step workflows, tool coordination, memory management, error recovery. You understand context engineering: accuracy depends on what information reaches the model. You've structured context, routing logic, and retrieval pipelines for these systems at scale. You know how to measure operational reliability of AI systems: are they actually delivering the business outcomes they're supposed to? Comfort with ambiguity. You'll define the approach, not just implement specs. You can translate between technical implementation and business value: hours saved, contacts deflected, cost avoided. Familiarity with customer support operations: contact routing, SLAs, agent workflows, quality assurance. Bias toward shipping. Deploy, measure, iterate. Bonus points if you also have: Experience with Salesforce integrations or CX/support tooling (DevRev, Cresta, knowledge management systems) Data modeling or analytics background (dbt, Redshift, Trino) Experience building tools for non-technical end users Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones Zone 1: San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County $117,400-$146,800 USD Zone 2: CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts $105,600-$132,000 USD Zone 3: Utah (includes Utah office), Dallas TX, Houston TX, Florida, North Carolina, Illinois, Colorado, Arizona, Georgia, Oregon, Pennsylvania $99,800-$124,700 USD What's in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn't only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) HSA & FSA accounts Life Insurance, Long & Short-term disability coverage Employee Assistance Program (EAP) 11+ Observed holidays and wellness days and flexible time off Employee Stock Purchase Program with employee discounts Wellness & Fitness initiatives Employee recognition and referral programs And much more Don't believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact . To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.
PACIFIC AEROSPACE CONSULTING INC
Lexington Park, Maryland
Job DescriptionJob Description Pacific Aerospace Consulting, Inc (PAC) is an innovative, privately-owned company delivering high-impact operational capability to our Defense and commercial partners. Our trusted team of engineers, operational experts and technical specialists share a passion for the capabilities we support - always ready to go the extra mile to ensure mission success. We look for people who value integrity, flexibility, and professionalism - these values set the standard for everything we do. Our culture allows us a unique opportunity to make - and see - an impact. We enable autonomy, value professional curiosity and decisiveness, and - above all - cultivate collaboration. Our ideal candidate doesn't just 'fit' our culture - they add something unique and enhance it. About the role We have an exciting opportunity for an organized, tech-savvy individual to join our team supporting defense aerospace operations - no prior defense experience required. This is a part-time, three-month fixed-term contract position based in Lexington Park, MD. Assignments will vary, but will include the following responsibilities: Technical & Administrative Proficiency - Utilize Microsoft Office 365 Suite, collaboration platforms, and document management systems to support daily operations, reporting, recordkeeping, and coordination activities. Maintain organized digital records, assist with document control processes, and support efficient information management practices. Computer Literacy - Demonstrate strong general computer literacy, including the ability to quickly learn new software, systems, and processes with minimal supervision. Facility Coordination - Support client on-site as central point of contact for all facility-related inquiries and requests, including facility maintenance, procurement, and services provided. No facilities background is required - strong organizational skills and follow-through are what matter. ICT Support - Support client on-site as central point of contact for network, infrastructure, software, and equipment inquiries. This is a coordination and triage role - general tech-savviness and a willingness to learn are more important than formal ICT qualifications. Quality Assurance - Ensure work is completed consistently and to a professional standard by following established PAC procedures and on-site instructions. This includes accurate recordkeeping, use of approved document templates, and professional written communication. No formal quality qualifications required. Travel - Local and interstate travel in support of this position. Occasional local travel may be required; interstate travel is infrequent. This is an office-based role supported by a local team, with training and guidance available on the ground. The broader PAC team operates across multiple locations and time zones, and your on-site presence is key to supporting colleagues whose remote access to certain systems is limited. Minimum Qualifications: Demonstrates strong computer literacy with the ability to quickly learn new software tools, and confidence working across Microsoft Office 365, collaboration tools, shared drives, and document management systems. Demonstrated experience providing ICT support services related to office infrastructure and equipment, including internet services, printers, scanners, and basic networked devices. Holds, or is eligible to obtain, a US or Australian Secret security clearance - preferred but not essential; PAC will support the clearance process for the right candidate. Ability to comply with International Traffic in Arms Requirements. Our ideal candidate is someone who: Values autonomy, takes ownership of assigned responsibilities, and proactively identifies solutions with minimal direction. Displays exceptional attention to detail, ensuring accuracy and thoroughness in all tasks. Is an effective communicator and demonstrates a willingness to work collaboratively. Is adaptable and willing to learn new technologies, processes, and operational requirements. Is able to multi-task and adjust to changing priorities in a dynamic work environment. Has a strong work ethic and always displays integrity and professionalism. Possesses excellent problem-solving abilities, proactively addressing challenges, and demonstrates initiative in resolving independently before escalating when appropriate. PAC Benefits We recognize the value of your unique skills and will provide you with a flexible working environment, ongoing training and development opportunities and a competitive salary. Part-time employees do not receive medical benefits. Additional benefits include: Paid sick leave 401(k) plan with employer matching Employee assistance program Flexible schedule Professional development assistance Referral program International Traffic in Arms Regulations (ITAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role. Due to the nature of this role, we are only able to consider applicants for this position who are US or Australian citizens. Holding, or eligibility to obtain, and maintaining a secret security clearance is a condition of employment in this role. Unsolicited applications from agencies will not be considered. Integrity is one of PAC's core values and as such, we are committed to a culture of diversity and inclusion. PAC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
09/24/2026
Full time
Job DescriptionJob Description Pacific Aerospace Consulting, Inc (PAC) is an innovative, privately-owned company delivering high-impact operational capability to our Defense and commercial partners. Our trusted team of engineers, operational experts and technical specialists share a passion for the capabilities we support - always ready to go the extra mile to ensure mission success. We look for people who value integrity, flexibility, and professionalism - these values set the standard for everything we do. Our culture allows us a unique opportunity to make - and see - an impact. We enable autonomy, value professional curiosity and decisiveness, and - above all - cultivate collaboration. Our ideal candidate doesn't just 'fit' our culture - they add something unique and enhance it. About the role We have an exciting opportunity for an organized, tech-savvy individual to join our team supporting defense aerospace operations - no prior defense experience required. This is a part-time, three-month fixed-term contract position based in Lexington Park, MD. Assignments will vary, but will include the following responsibilities: Technical & Administrative Proficiency - Utilize Microsoft Office 365 Suite, collaboration platforms, and document management systems to support daily operations, reporting, recordkeeping, and coordination activities. Maintain organized digital records, assist with document control processes, and support efficient information management practices. Computer Literacy - Demonstrate strong general computer literacy, including the ability to quickly learn new software, systems, and processes with minimal supervision. Facility Coordination - Support client on-site as central point of contact for all facility-related inquiries and requests, including facility maintenance, procurement, and services provided. No facilities background is required - strong organizational skills and follow-through are what matter. ICT Support - Support client on-site as central point of contact for network, infrastructure, software, and equipment inquiries. This is a coordination and triage role - general tech-savviness and a willingness to learn are more important than formal ICT qualifications. Quality Assurance - Ensure work is completed consistently and to a professional standard by following established PAC procedures and on-site instructions. This includes accurate recordkeeping, use of approved document templates, and professional written communication. No formal quality qualifications required. Travel - Local and interstate travel in support of this position. Occasional local travel may be required; interstate travel is infrequent. This is an office-based role supported by a local team, with training and guidance available on the ground. The broader PAC team operates across multiple locations and time zones, and your on-site presence is key to supporting colleagues whose remote access to certain systems is limited. Minimum Qualifications: Demonstrates strong computer literacy with the ability to quickly learn new software tools, and confidence working across Microsoft Office 365, collaboration tools, shared drives, and document management systems. Demonstrated experience providing ICT support services related to office infrastructure and equipment, including internet services, printers, scanners, and basic networked devices. Holds, or is eligible to obtain, a US or Australian Secret security clearance - preferred but not essential; PAC will support the clearance process for the right candidate. Ability to comply with International Traffic in Arms Requirements. Our ideal candidate is someone who: Values autonomy, takes ownership of assigned responsibilities, and proactively identifies solutions with minimal direction. Displays exceptional attention to detail, ensuring accuracy and thoroughness in all tasks. Is an effective communicator and demonstrates a willingness to work collaboratively. Is adaptable and willing to learn new technologies, processes, and operational requirements. Is able to multi-task and adjust to changing priorities in a dynamic work environment. Has a strong work ethic and always displays integrity and professionalism. Possesses excellent problem-solving abilities, proactively addressing challenges, and demonstrates initiative in resolving independently before escalating when appropriate. PAC Benefits We recognize the value of your unique skills and will provide you with a flexible working environment, ongoing training and development opportunities and a competitive salary. Part-time employees do not receive medical benefits. Additional benefits include: Paid sick leave 401(k) plan with employer matching Employee assistance program Flexible schedule Professional development assistance Referral program International Traffic in Arms Regulations (ITAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role. Due to the nature of this role, we are only able to consider applicants for this position who are US or Australian citizens. Holding, or eligibility to obtain, and maintaining a secret security clearance is a condition of employment in this role. Unsolicited applications from agencies will not be considered. Integrity is one of PAC's core values and as such, we are committed to a culture of diversity and inclusion. PAC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Job DescriptionJob Description Pacific Aerospace Consulting, Inc (PAC) is an innovative, privately-owned company delivering high-impact operational capability to our Defense and commercial partners. Our trusted team of engineers, operational experts and technical specialists share a passion for the capabilities we support - always ready to go the extra mile to ensure mission success. We look for people who value integrity, flexibility, and professionalism - these values set the standard for everything we do. Our culture allows us a unique opportunity to make - and see - an impact. We enable autonomy, value professional curiosity and decisiveness, and - above all - cultivate collaboration. Our ideal candidate doesn't just 'fit' our culture - they add something unique and enhance it. About the role We have an exciting opportunity for an organized, tech-savvy individual to join our team supporting defense aerospace operations - no prior defense experience required. This is a part-time, three-month fixed-term contract position based in Lexington Park, MD. Assignments will vary, but will include the following responsibilities: Technical & Administrative Proficiency - Utilize Microsoft Office 365 Suite, collaboration platforms, and document management systems to support daily operations, reporting, recordkeeping, and coordination activities. Maintain organized digital records, assist with document control processes, and support efficient information management practices. Computer Literacy - Demonstrate strong general computer literacy, including the ability to quickly learn new software, systems, and processes with minimal supervision. Facility Coordination - Support client on-site as central point of contact for all facility-related inquiries and requests, including facility maintenance, procurement, and services provided. No facilities background is required - strong organizational skills and follow-through are what matter. ICT Support - Support client on-site as central point of contact for network, infrastructure, software, and equipment inquiries. This is a coordination and triage role - general tech-savviness and a willingness to learn are more important than formal ICT qualifications. Quality Assurance - Ensure work is completed consistently and to a professional standard by following established PAC procedures and on-site instructions. This includes accurate recordkeeping, use of approved document templates, and professional written communication. No formal quality qualifications required. Travel - Local and interstate travel in support of this position. Occasional local travel may be required; interstate travel is infrequent. This is an office-based role supported by a local team, with training and guidance available on the ground. The broader PAC team operates across multiple locations and time zones, and your on-site presence is key to supporting colleagues whose remote access to certain systems is limited. Minimum Qualifications: Demonstrates strong computer literacy with the ability to quickly learn new software tools, and confidence working across Microsoft Office 365, collaboration tools, shared drives, and document management systems. Demonstrated experience providing ICT support services related to office infrastructure and equipment, including internet services, printers, scanners, and basic networked devices. Holds, or is eligible to obtain, a US or Australian Secret security clearance - preferred but not essential; PAC will support the clearance process for the right candidate. Ability to comply with International Traffic in Arms Requirements. Our ideal candidate is someone who: Values autonomy, takes ownership of assigned responsibilities, and proactively identifies solutions with minimal direction. Displays exceptional attention to detail, ensuring accuracy and thoroughness in all tasks. Is an effective communicator and demonstrates a willingness to work collaboratively. Is adaptable and willing to learn new technologies, processes, and operational requirements. Is able to multi-task and adjust to changing priorities in a dynamic work environment. Has a strong work ethic and always displays integrity and professionalism. Possesses excellent problem-solving abilities, proactively addressing challenges, and demonstrates initiative in resolving independently before escalating when appropriate. PAC Benefits We recognize the value of your unique skills and will provide you with a flexible working environment, ongoing training and development opportunities and a competitive salary. Part-time employees do not receive medical benefits. Additional benefits include: Paid sick leave 401(k) plan with employer matching Employee assistance program Flexible schedule Professional development assistance Referral program International Traffic in Arms Regulations (ITAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role. Due to the nature of this role, we are only able to consider applicants for this position who are US or Australian citizens. Holding, or eligibility to obtain, and maintaining a secret security clearance is a condition of employment in this role. Unsolicited applications from agencies will not be considered. Integrity is one of PAC's core values and as such, we are committed to a culture of diversity and inclusion. PAC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
09/24/2026
Full time
Job DescriptionJob Description Pacific Aerospace Consulting, Inc (PAC) is an innovative, privately-owned company delivering high-impact operational capability to our Defense and commercial partners. Our trusted team of engineers, operational experts and technical specialists share a passion for the capabilities we support - always ready to go the extra mile to ensure mission success. We look for people who value integrity, flexibility, and professionalism - these values set the standard for everything we do. Our culture allows us a unique opportunity to make - and see - an impact. We enable autonomy, value professional curiosity and decisiveness, and - above all - cultivate collaboration. Our ideal candidate doesn't just 'fit' our culture - they add something unique and enhance it. About the role We have an exciting opportunity for an organized, tech-savvy individual to join our team supporting defense aerospace operations - no prior defense experience required. This is a part-time, three-month fixed-term contract position based in Lexington Park, MD. Assignments will vary, but will include the following responsibilities: Technical & Administrative Proficiency - Utilize Microsoft Office 365 Suite, collaboration platforms, and document management systems to support daily operations, reporting, recordkeeping, and coordination activities. Maintain organized digital records, assist with document control processes, and support efficient information management practices. Computer Literacy - Demonstrate strong general computer literacy, including the ability to quickly learn new software, systems, and processes with minimal supervision. Facility Coordination - Support client on-site as central point of contact for all facility-related inquiries and requests, including facility maintenance, procurement, and services provided. No facilities background is required - strong organizational skills and follow-through are what matter. ICT Support - Support client on-site as central point of contact for network, infrastructure, software, and equipment inquiries. This is a coordination and triage role - general tech-savviness and a willingness to learn are more important than formal ICT qualifications. Quality Assurance - Ensure work is completed consistently and to a professional standard by following established PAC procedures and on-site instructions. This includes accurate recordkeeping, use of approved document templates, and professional written communication. No formal quality qualifications required. Travel - Local and interstate travel in support of this position. Occasional local travel may be required; interstate travel is infrequent. This is an office-based role supported by a local team, with training and guidance available on the ground. The broader PAC team operates across multiple locations and time zones, and your on-site presence is key to supporting colleagues whose remote access to certain systems is limited. Minimum Qualifications: Demonstrates strong computer literacy with the ability to quickly learn new software tools, and confidence working across Microsoft Office 365, collaboration tools, shared drives, and document management systems. Demonstrated experience providing ICT support services related to office infrastructure and equipment, including internet services, printers, scanners, and basic networked devices. Holds, or is eligible to obtain, a US or Australian Secret security clearance - preferred but not essential; PAC will support the clearance process for the right candidate. Ability to comply with International Traffic in Arms Requirements. Our ideal candidate is someone who: Values autonomy, takes ownership of assigned responsibilities, and proactively identifies solutions with minimal direction. Displays exceptional attention to detail, ensuring accuracy and thoroughness in all tasks. Is an effective communicator and demonstrates a willingness to work collaboratively. Is adaptable and willing to learn new technologies, processes, and operational requirements. Is able to multi-task and adjust to changing priorities in a dynamic work environment. Has a strong work ethic and always displays integrity and professionalism. Possesses excellent problem-solving abilities, proactively addressing challenges, and demonstrates initiative in resolving independently before escalating when appropriate. PAC Benefits We recognize the value of your unique skills and will provide you with a flexible working environment, ongoing training and development opportunities and a competitive salary. Part-time employees do not receive medical benefits. Additional benefits include: Paid sick leave 401(k) plan with employer matching Employee assistance program Flexible schedule Professional development assistance Referral program International Traffic in Arms Regulations (ITAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role. Due to the nature of this role, we are only able to consider applicants for this position who are US or Australian citizens. Holding, or eligibility to obtain, and maintaining a secret security clearance is a condition of employment in this role. Unsolicited applications from agencies will not be considered. Integrity is one of PAC's core values and as such, we are committed to a culture of diversity and inclusion. PAC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Job Description Job Title: Control System Configuration Management - Controls NA Working Pattern: Hybrid/Onsite in Office 3 days/week Location: Indianapolis, IN Relocation is available for this position if appropriate Why Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to create world-class power and propulsion solutions, pushing your problem-solving and ingenuity, to deliver real impact that puts safety first. You'll be given responsibility and the opportunity to grow in our high-performance culture. This is Infinite Potential. And it's your chance to really shine and contribute to one of the world's most recognized brands and a beacon for engineering excellence. Position Summary The Configuration Management (CM) specialist supports engineers in complex system, software and hardware development. They are an active participant, helping the teams understand and comply with the CM aspects of the processes. During development it is important that the product life cycle data is controlled and documented correctly and consistently. When the product is ready for release, CM will assure data integrity is protected (baselined and archived) and can be retrieved. The CM specialist will also administer the CM tools and document the various baselines in the product Configuration Indices. CM ensures that changes to configured data are authorized and tracked to completion. What you will be doing: The CM specialist will be expected to perform the following: Ensure the CM aspects of development conform to the declared plans and standards. Maintain and explain the product and lifecycle data configuration baselines. Understand the integration of all plans and standards involving configuration control, change management, and the control/release of data. Understand data and archive media management. Be a quorum member of the Change Control Board. Enforce product and document review and approval requirements Continuously improve CM practices and tools Who we're looking for: Basic Requirements: Bachelor's degree with 2+ years of experience OR Master's degree OR JD/Ph.D. In order to be eligible for consideration, you must be a US Citizen or US Permanent Resident Preferred: Experience of configuration control or quality (process assurance) Familiar with product development Involved in Process development, compliance and continuous improvement Desire to successfully work in a team environment, establishing collaborative relationships with coworkers Ability to present technical data and conclusions/recommendations to senior engineers and management Our vision is to ensure that the quality and dynamism that shaped our history continues into our future. It's a bold pursuit, and we never stop striving to go further, faster, and better. We lead progress, creating the technologies that move us forward. If you're driven to grow, to learn, and to make a lasting difference, this is where you belong. Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. Infinite Potential Closing date: September 26, 2026 Job Category Software Systems Job Posting Date 11 Sep 2026; 00:09 Pay Range Pay ranges for remote employees are based on the state where the employee resides and may vary from the posted range. $73,120 - $118,820-Annually Location: Indianapolis, IN Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.
09/22/2026
Full time
Job Description Job Title: Control System Configuration Management - Controls NA Working Pattern: Hybrid/Onsite in Office 3 days/week Location: Indianapolis, IN Relocation is available for this position if appropriate Why Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to create world-class power and propulsion solutions, pushing your problem-solving and ingenuity, to deliver real impact that puts safety first. You'll be given responsibility and the opportunity to grow in our high-performance culture. This is Infinite Potential. And it's your chance to really shine and contribute to one of the world's most recognized brands and a beacon for engineering excellence. Position Summary The Configuration Management (CM) specialist supports engineers in complex system, software and hardware development. They are an active participant, helping the teams understand and comply with the CM aspects of the processes. During development it is important that the product life cycle data is controlled and documented correctly and consistently. When the product is ready for release, CM will assure data integrity is protected (baselined and archived) and can be retrieved. The CM specialist will also administer the CM tools and document the various baselines in the product Configuration Indices. CM ensures that changes to configured data are authorized and tracked to completion. What you will be doing: The CM specialist will be expected to perform the following: Ensure the CM aspects of development conform to the declared plans and standards. Maintain and explain the product and lifecycle data configuration baselines. Understand the integration of all plans and standards involving configuration control, change management, and the control/release of data. Understand data and archive media management. Be a quorum member of the Change Control Board. Enforce product and document review and approval requirements Continuously improve CM practices and tools Who we're looking for: Basic Requirements: Bachelor's degree with 2+ years of experience OR Master's degree OR JD/Ph.D. In order to be eligible for consideration, you must be a US Citizen or US Permanent Resident Preferred: Experience of configuration control or quality (process assurance) Familiar with product development Involved in Process development, compliance and continuous improvement Desire to successfully work in a team environment, establishing collaborative relationships with coworkers Ability to present technical data and conclusions/recommendations to senior engineers and management Our vision is to ensure that the quality and dynamism that shaped our history continues into our future. It's a bold pursuit, and we never stop striving to go further, faster, and better. We lead progress, creating the technologies that move us forward. If you're driven to grow, to learn, and to make a lasting difference, this is where you belong. Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. Infinite Potential Closing date: September 26, 2026 Job Category Software Systems Job Posting Date 11 Sep 2026; 00:09 Pay Range Pay ranges for remote employees are based on the state where the employee resides and may vary from the posted range. $73,120 - $118,820-Annually Location: Indianapolis, IN Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.
