19 jobs found

Are you passionate about technology and eager to kick-start your career in IT? We're looking for an IT Support Specialist to join our growing team. The IT Support Specialist provides first-line technical support for employees across TRA (Tax Relief Advocates) and DRA (Debt Relief Advocates). This role is responsible for user onboarding/offboarding, troubleshooting system access issues, supporting daily operations in Microsoft Azure and Intune environments, and ensuring smooth functioning of desktop applications such as Intuit ProSeries, Microsoft 365, and other company systems. The position requires strong technical aptitude, customer service skills, and a security-conscious mindset to support operations in a regulated environment. Key Responsibilities: User Lifecycle Management Perform onboarding and offboarding tasks for employees, including: Account creation, licensing, and group assignment in Microsoft Entra ID (Azure AD) and Google Workspace. Workstation setup, device registration, and compliance enforcement via Intune / Azure. Configuration of SSO access for enterprise apps. Secure deprovisioning, access revocation, and data backup during offboarding. Maintain user access logs, equipment inventory, and asset lifecycle records. Technical Support (Level 1) Provide first-level troubleshooting for: Enterprise software applications. Azure Virtual Desktop (AVD) connectivity and session performance. Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive). VPN, MFA, and SSO login issues. Hardware and peripheral setup (printers, scanners, webcams, etc.). Escalate unresolved issues to Level 2 or vendor support as needed, with proper documentation. Maintain clear records of tickets, incidents, and resolutions. System Administration Register and manage devices in Microsoft Entra / Intune for compliance and conditional access. Monitor device health, patch updates, and Defender for Endpoint alerts. Support configuration and auditing of Azure AD Join and BitLocker policies. Run regular security and compliance checks aligned with WISP and IRS data protection requirements. Operational Support Maintain and update onboarding documentation and IT SOPs. Support user license management and access provisioning across tools. Assist with IT inventory, equipment deployment, and workstation imaging. Provide basic end-user training on company systems and cybersecurity best practices. What We're Looking For: Associate degree in Information Technology, Computer Science, or a related field required. Bachelor's degree preferred (or equivalent professional experience in IT support). 1-3 years of hands-on experience in IT support, helpdesk, or system administration. Proficiency with Microsoft Entra ID (Azure AD), Intune, and Microsoft 365 Admin Center. Familiarity with Windows 10/11, and virtual desktop environments. Understanding of SSO, MFA, and conditional access policies. Basic networking skills (IP configuration, DNS, VPN). Excellent communication and troubleshooting abilities. Strong attention to detail and documentation discipline. Customer service-oriented and able to multitask in a fast-paced environment. Skills and Traits That Will Make You Stand Out: Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or Azure Fundamentals (AZ-900). Experience supporting Genesys Cloud, RingCentral, or similar telephony platforms. Familiarity with Google Workspace Admin Console and cross-domain SSO integration. Self-motivated with a strong desire to learn and grow. Customer-oriented with excellent problem-solving skills. Ability to handle multiple tasks and prioritize effectively. A friendly and professional attitude, both in person and over the phone. Physical Requirements: Ability to lift and carry materials up to 25 pounds. Mobility to move between work areas and perform office tasks. Performance Indicators: Ticket response and resolution times. User satisfaction ratings. Compliance with onboarding/offboarding SLAs. Intune device compliance and audit accuracy. Reduction of recurring support incidents through proactive measures. Why Work With Us? Hands-on experience in a growing IT department. Opportunity to learn from experienced IT professionals. Collaborative and supportive work environment. Growth potential in IT and beyond! Ready to Get Started? If you're ready to launch your IT career and be part of a great team, apply today! Job Details Position Type: Full time, 40+ hours per week Compensation: $23.00 to 32.00 per hour. Final rate will be based on qualifications and relevant experience. Location: Irvine, CA onsite required Application Process Qualified applicants may be invited to complete a brief AI-facilitated interview designed to help us learn more about your experience and qualifications. After the AI interview, a member of our recruiting team will personally review your responses and follow up with next steps if you're selected to move forward. This AI tool is used solely to support our recruiters in the initial screening process all final hiring decisions are made by our talent acquisition team. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. is an Equal Opportunity Employer. We value diversity and encourage all qualified individuals to apply.

What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The Executive Support Specialist delivers high-touch technology support for AHM and HDMA executives, including PCs, mobile devices, collaboration tools, video conferencing, and AV support for executive meetings. The role serves as a critical escalation point for Executive Support, Deskside, and Mobile Services, ensuring reliable operations and exceptional customer experience. Core responsibilities include driving technology improvements, coordinating issue resolution across IT teams, supporting executive environments, managing business and affiliate relationships, facilitating training and project transitions, developing knowledge resources, and serving as the primary liaison for assigned business areas. Key Accountabilities Support Executives at multiple locations iwith technical issues and drive to resolution Support Executive video conference meetings ensuring all parties are connected and functioning properly Escalate any issues to Network Support, A/V Support, and IS Management as needed Document all issues and resolutions within AHM IT approved systems Always driving issues / incidents to countermeasures to minimize client downtime and sustain client productivity Responsible for timely resolution within established Service Level Agreements (SLA) Achieve the project goals for the Executive Support Team as approved annually: including schedule, budget and quality commitments Provide inputs to QCD reporting for continues improvement Qualifications, Experience, and Skills Minimum educational qualifications and relevant work experience: A college level Bachelor's degree in IT / Networking / Computer Science / Electronics / Data Analytics or a related STEM field of study with at least 3 years of relevant IT industry experience. Candidates lacking a Bachelor's degree must have a High School Diploma and at least 9 years overall relevant IT indusry experience or an Associate degree in a related STEM field with at least 7 years of relevant IT industry experience. Certifications: A+ Certification (preferred) Other Job-specific Skills: Must have demostrable experience in audio-visual (AV) / video conference equipment troubleshooting and repair. Strong technical background supporting Active Directory, Windows operating systems, Apple devices (mobile phones and tablets), and video conferencing/ (audio-visual) AV technologies. Must be able to build strong relationships and trust with the most senior leaders of the organization. Should have good interpersonal soft skills for cross-cultural communication at executive level. Interact regularly with customers to understand their business/anticipate their IT requirements; manage business relationships Be comfortable under pressure, and able to effectively communicate technical instructions in a simple, easy to understand, way Display proven ability to communicate technical concepts clearly, manage business relationships, analyze KPIs and operational metrics, lead continuous improvement efforts, troubleshoot complex issues under pressure, and work effectively in a flexible, fast-paced environment with minimal supervision. Desirables: Conversational skills in Japanese. Familiarity with project management methodologies (Agile / Waterfall). Workstyle This is an onsite job. One remote workday per week may be possible with prior departmental approval. Other requirements: Should be able to work a flexible work schedule May have to work overtime and support corporate events Must possess a valid driving license and be able to operate a motor vehicle without requiring assistance. Candidate may have to drive to different Honda locations within the Greater Columbus and Toledo area, of Ohio on a need basis approx. 25% to 30% of the time. Annual travel requirements: 10% (combining domestic and int'l) Physical requirements: Should be able to lift up to 50lb and move approx. 50 ft, without requiring assistance. Climb a ladder, if required Relocation assistance Not eligible Visa sponsorship issues This position is not eligible for work visa sponsorship. What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401(K) Plan with company match + additional contribution Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Job Description Job Description Internal Title: Consultant, Support Location: Charlotte, NC Type: Full-Time, Salaried - Exempt Working Hours: 9:00am-5:30pm (for a 6 month training period, after which, employee will be added to a rotating schedule with one late shift per week (12:30pm-9:00pm) Salary: $75,000 and up, DOE About the Company Founded in 2011, 33Floors is the world's largest software consultancy dedicated exclusively to the Yardi platform. Trusted by leading real estate firms worldwide, our team operates across more than 30 countries, helping clients solve complex challenges and unlock the full value of their Yardi systems. At 33Floors, you'll join a global team of over 65 specialists delivering expertise in Yardi implementation, support, development, and data services. You'll take ownership of complex projects, lead clients through transformative solutions, mentor the next generation of Yardi experts, and deliver measurable impact for the most recognized names in real estate. Join 33Floors and become part of an international business that values collaboration, innovation, and professional development in a supportive and dynamic environment. To learn more about 33Floors, please visit . About the Role We are looking for a Yardi Support Specialist / Systems Administrator to support commercial real estate clients using Yardi Voyager and related Yardi products. This is not a leasing, property manager, or front-desk user support role. The right person has hands-on experience troubleshooting Yardi issues, supporting users, testing changes, helping with configuration, documenting fixes, and working across operations, accounting, property management, and technical teams. This is a great opportunity for someone who understands how real estate teams use Yardi and wants to grow deeper into system administration, advanced support, and client-facing consulting. You may be a Yardi administrator, business systems analyst, implementation specialist, support analyst, property accounting systems specialist, or an experienced property management professional who has become the "go-to" systems person on your team. You will help clients resolve complex Yardi questions, improve business processes, support system configuration, assist with testing and upgrades, and escalate or coordinate more technical issues when needed. You do not need to be a developer, but you should be comfortable working with technical teams, asking good questions, researching unfamiliar issues, and translating business needs into clear system requirements. Responsibilities Serve as a subject matter expert and client-facing support resource for Yardi Voyager, Yardi Elevate, CommercialCafe, and related integrated applications such as Procore, Argus, and VTS Troubleshoot and resolve complex functional and technical issues across Yardi modules, workflows, security, reporting, integrations, and client environments Manage advanced support requests through the ticketing system, including root-cause analysis, documentation of findings, timely resolution, and clear client communication Perform Yardi system administration and configuration tasks, including user setup, security roles, permissions, workflows, module configuration, and governance alignment Work with client stakeholders across accounting, property management, asset management, operations, and IT to understand business needs and translate them into clear requirements for configuration, reporting, integrations, or development work Support Yardi upgrades, plugin updates, testing cycles, data validation, regression testing, and related change-management activities Guide clients on Yardi best practices, system optimization, process improvements, and ways to reduce recurring support issues Coordinate with internal teams, Yardi support, vendors, and third-party partners to escalate complex issues, communicate risks, and drive resolution Maintain documentation, including standard fixes, support procedures, client-specific processes, and knowledge base articles Provide status updates, risks, and recommendations to project management, senior management, and clients as needed Qualifications Qualified candidates will have experience in one or more of these backgrounds: Yardi Voyager system administration Yardi support, help desk, tier 2/tier 3 support, or application support Commercial real estate systems or property accounting systems Yardi implementation, onboarding, testing, or upgrade support Business analyst or systems analyst work in a real estate environment Property management or accounting operations experience combined with hands-on Yardi troubleshooting or systems ownership Required Qualifications Hands-on experience with Yardi Voyager in a business, support, administrative, implementation, or systems role Ability to troubleshoot Yardi issues beyond basic front-end user questions. Understanding of real estate operations, commercial property management, accounting workflows, or related business processes Experience supporting end users, documenting issues, and communicating solutions clearly Ability to manage multiple support requests and priorities in a client-facing environment Strong analytical and problem-solving skills with the ability to diagnose issues, evaluate options, and make sound recommendations in a fast-paced environment Must demonstrate a genuine enthusiasm for learning and professional growth. A strong desire and commitment to continuous learning are essential to this role Flexibility to work outside standard business hours, including occasional evening shifts (e.g., 9 PM EST), as needed Preferred Experience Experience in property onboarding or implementations Experience with Voyager 8 is preferred but not required Demonstrated ability to lead, mentor, and support junior staff, fostering a highly effective and productive team environment Experience with 3rd party integrations (ex. Argus, VTS, etc.) In addition to the technical skills and experience listed above, the ideal candidate for this position would be a self-motivated individual who demonstrates attention to detail, a passion for problem-solving and customer service, and is comfortable working in ambiguous situations and independently researching and resolving unfamiliar system issues. Must enjoy working in a high-volume, client-facing support environment. Why Join 33Floors Work with a team focused entirely on Yardi Build deeper expertise across Yardi products, modules, clients, and real estate business models Join a global team supporting clients across multiple markets Grow from support into advanced consulting, implementation, systems administration, data, reporting, or project work Work in an environment that values documentation, problem-solving, continuous learning, and client service Compensation We offer a competitive compensation package, based on experience. Benefits include PTO, paid holidays, sick time, medical/dental/vision coverage, life and disability insurance options, and 401(k) with a 3% Safe Harbor employer contribution.

SECURITY CLEARANCE REQUIREMENT: TS, WITH SCI ELIGIBILITY POSITION REQUIRES US CITIZENSHIP Position Title: Information Technology/Assurance Specialist I Location: Schriever SFB, CO (on-site) The anticipated salary range for this position is $96,000-$111,000. Actual compensation will be determined based on the candidate's qualifications and experience, geographic location, contractual requirements, and other relevant business considerations. The final salary may fall outside the stated range. Position Description: The primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. We are seeking an Information Technology/Assurance Specialist I to carry out the following duties and responsibilities: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required Analyze and troubleshoot system anomalies to ensure optimum equipment performance Prepare system for operational use and support operational tests Review, prepare, and update authorization packages Notify customer when changes occur that might affect authorization accreditation Conduct cybersecurity portion of the self-inspection's checklist Review and provide technical and cyber security coordination on all Bodies of Evidence that make- up the authorization package Identify any and all vulnerabilities and implement countermeasures Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices Perform Video-Teleconferencing VTC System Administration, Scheduling, & Configuration Provide External Information System(s) Client Support Perform account creations, changes, & deletions on multiple authorization boundaries Perform Help Desk & troubleshooting activities Perform Hardware/Software System Configuration, upgrades and modifications Perform system and network appliance patching activities Provide Government-Issued Laptop Support Assist in Media Control & Accountability activities Perform COMSEC account/equipment management activities Qualifications: Required: Bachelor's degree or equivalent experience (4 years) 2 - 5 years related experience SAP Experience Prior performance in roles such as System or Network Administrator Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to Assessments and Authorizations Working knowledge and current relevant experience with PL2 systems Must be able to regularly lift up to 50 lbs. Security Clearance: TS, w/ SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Employee Benefits: Competitive salary for well qualified applicants 401(k) plan Annual performance bonus Certification and advanced degree attainment bonuses Student Loan / Tuition reimbursement Health Care Insurance (medical, dental, vision) Up to four weeks of paid vacation 11 Federal Holidays, and 3 Floating Holidays Team bonding events RedTrace Technologies is an EOE employer

Job DescriptionJob Description Serve as initial primary point of contact for Eventide staff by receiving calls and help desk tickets. Resolve issues and provide front line support and best possible customer service in a timely manner. Work with IT staff in maintaining network hardware, software and workstations as well as telephone and mobile devices. ESSENTIAL FUNCTIONS: Maintain Helpdesk system and be primary point of contact for helpdesk tickets, and phone requests. Travel to sites and perform on-site maintenance. Set up, maintain, and troubleshoot desktop, notebook computers, and telephones, printers, mobile devices. Install and configure software in accordance with department policies and procedures. Maintain software and hardware inventory. Help maintain network security across organization. Complete and maintain project work as assigned. Provide updates to internal customers on solutions and manage expectations and timing of resolution as needed. Work closely with employees at all levels of the organization when responding to issues. Coordinate with outside vendors as needed. Prepares and maintains appropriate written documentation for systems, infrastructure, maintenance logs and procedures. Be a part of a rotating on-call schedule. Available for after hours or emergency assistance based on need. EDUCATION AND EXPERIENCE: Associate Degree or formal education in systems administration (technology) preferred or work equivalent. Windows Active Directory experience preferred. Experience managing and maintaining workstations running Microsoft Office, Windows virtual server environment, including virtual desktop environment and SharePoint preferred.

Job DescriptionJob DescriptionDescription: Do you love solving problems that others can't fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our team! The ideal candidates will have experience explaining complex solutions to intricate problems and will thrive on helping people. If this describes you, we welcome your application! What You'll Be Doing: Providing technical assistance and support on site for customer questions and issues related to computer systems, software, and hardware Training computer users on basic usage of computer systems Maintaining daily performance of computer systems Installing, modifying, cleaning up, and repairing computer hardware, software, workstations, and servers Running diagnostic programs and asking questions to determine nature of problem, and then resolving problems Resolving technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems Responding to questions from customers seeking help either via email, in person, or over the phone Using systems management tools to monitor events, manage ticket system, and ensure clients' environments are running optimally Performing other related duties as assigned Requirements: What You'll Need To Be Successful: Regular, reliable attendance A+, Network+, and Security+ certifications preferred but not required 1-year experience in similar role preferred but not required Must be available for varying shifts depending on customers' needs Excellent customer service skills Strong verbal communication and problem-solving skills Ability to work efficiently within a team Must be able to pass drug screening and background check Bilingual a plus About us: Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions-managed services, IT hardware, warehouse services, and technology deployment-we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance, expert communications from beginning to end, and significant savings of time and money. What You Can Look Forward to: We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION: A passionate work environment - we are passionate about finding unique, creative solutions to our customers' challenges. CREATIVITY: A creative environment with creative people - we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.

The IT Storefront Specialist is an entry-level role responsible for providing front-line IT support and administrative assistance for NMCI users. This position supports day-to-day operational activities by issuing equipment, tracking inventory and tasks, documenting work performed, and assisting customers and team members with basic hardware and software needs. This role is ideal for individuals beginning a career in IT support who are looking to gain hands-on experience in an enterprise environment. This role is full-time, and requires 5 days a week on-site, in Patuxent River, MD. Essential Duties & Responsibilities: NMCI Computer Deployment Support new computer distribution to end users Assist with the exchange of problematic computers when applicable Support computer turn-in and equipment collection for exiting employees Peripheral Distribution Issue standard IT peripherals including headsets, microphones, cameras, keyboards, and mice Track issued equipment and maintain accurate records New Employee Check-In Support Assist with issuing required equipment for new hires, including computers and peripherals Help verify that new user accounts and systems are functional on day one Technology Refresh Support Assist with NMCI laptop and desktop refresh efforts for users Provide basic customer guidance during the technology refresh process Ensure users understand how to operate newly issued equipment Required Skills & Experience: Clearance Required: Must be able to obtain a Secret clearance Active clearance preferred US Citizenship required for work on DoD contract Bachelor's degree and prior customer service experience, OR an Associate's degree with 2 years' experience, OR 4 years of experience with no degree Basic knowledge of computer hardware and software concepts Familiarity with Microsoft tools such as Outlook, Excel, Word, and Teams Attention to detail and ability to accurately document work performed Ability to work effectively as part of a team Strong written and verbal communication skills Willingness to learn, take direction, and assist with tasks as needed The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement. The proposed salary for this position is: $22.40-$33.66 USD At SMX , we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success. We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration. SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification. SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

Technical Support Specialist Level 1 The Technical Support Specialist - Level 1 is an entry-level position that provides professional technical support to all clients of Myriad Advisor Solutions. The Level 1 Specialists must possess strong analytical and strategic thinking, as well as planning, organizing and problem-solving skills: a high degree of technical expertise, sound professional and technical judgment, and a commitment to exceptional customer service and teamwork. This role is in office and is not remote. Essential Duties and Responsibilities Daily tasks include, but are not limited to, diagnostics, troubleshooting, resolving network and wireless issues, setting up user accounts, formatting and setting up desktop and laptop computers Provide remote technical guidance, assistance, and coordination to end-users for PC, network, software, and hardware problems Support daily client communication- including phone, email, and chat requests. Accurately document details related to client support issues in help desk ticketing system and complete ticket/tasks efficiently Create, build, and foster strong and effective working relationships with peers, management, clients, and vendors Ensure growing knowledge of company supported systems, with a goal of becoming a product expert Ability to display dependability through IT Help Desk shift coverage spanning Monday-Friday 7am-7pm CST The Essential Duties and Responsibilities listed are not all inclusive; other duties as assigned will apply Desired Qualifications (Knowledge and Skills) Degree or Associates degree in Information Technology related field preferred; completed college coursework in conjunction with work experience will also be considered Current knowledge of computer systems, electronic systems, and software applications; Solid understanding of desktop applications Level 1 Technical Support experience preferred Intermediate to advanced knowledge of Microsoft Windows 10, and a willingness to learn new operating systems Intermediate to advanced knowledge of general internet technologies (email, web browsers, etc.) Basic knowledge of core network technologies (WiFi, routers, switches, etc.) Desired Traits Strong client service skills, first-hand experience interacting directly with customers; a genuine interest in serving and caring for our clients Strong professional phone etiquette Possesses strong work ethics and morals; is driven and motivated to advancing their career through hands on experience and evolving industry knowledge Core Value of C.A.R.E Communicate. Accountable. Respect. Ethical. Communicate Comfortably connect with clients in an open and informative way that supports the Myriad C.A.R.E interaction style with our clients Positive: Create, support, and encourage a positive work environment; Energetic, eager to learn, team player and willing to cooperate Exudes excellent oral, written and interpersonal communication skills, well-spoken both on the phone and in person Approachable: Genuinely encourage business interactions with client, strategic business partners and internal team members; become and remain a reliable go-to resource Extraordinary customer service skills and presence while possessing a positive attitude through all client interactions Manage multiple client demands simultaneously, shift priority when the need arises, and consistently demonstrates flexibility and positivity Accountable Energetic team player, with the ability and willingness to learn and effectively utilize new technologies as required and required Retain a fast-paced working environment, balances competing priorities and flexing between many tasks at any given time Dependable: Punctual to scheduled work shift/schedule, internal and external meetings. Consistently following through on tasks, projects, and client commitments Respect Treat all people with courtesy, politeness, and kindness. Encourage peers and clients to express opinions and ideas. Listen to what others have to say in conjunction with respectfully expressing your viewpoint Consistently seek out ways to provide service and solutions to clients that will positively impact their transition and long-term business structure. Recognize client's business needs and think creatively to offer solutions to exceed those needs Brand Loyalty: Loyal and trustworthy to positively promote and display the Myriad brand, products and service offerings Ethical Maintain a self-driven, results-orientated outlook with a positive focus on the overall success for client, strategic partner, and Myriad Confidential: Discreet in all aspects of the job; maintain confidentiality in all circumstances Adhere to processes and procedures to ensure the highest degree of efficiency is maintained; adheres to budget guidelines, reduce expenses as applicable, without jeopardizing the quality of output Display strong work ethics and morals; Is driven and motivated to advancing their career through hands on experience and evolving industry knowledge Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear. The vision requirements include close vision and ability to adjust focus. Nature of position requires physical mobility and the ability to lift a minimum of 50 pounds. Myriad is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws. PI8bf0ef47b6-

Sierra, a division of XYZ Tech Inc. in Chicago, IL, is hiring a part-time IT Support Specialist for nights and weekends. In this role, you'll monitor systems, resolve software and network incidents, and support deployment of business applications that drive data-driven insights and operational efficiency. You'll troubleshoot end-user issues, document tickets, and escalate complex problems to senior engineers. Working in an innovative, inclusive culture, you'll gain exposure to cutting-edge tools, learn best practices, and contribute to impactful technology projects in a fast-paced environment. Responsibilities Provide nights and weekends help desk and application support Monitor systems and applications and respond to alerts Troubleshoot software, network, and access issues Document incidents and resolutions in ticketing system Escalate complex issues to senior engineers Assist with software deployments and updates Collaborate with cross-functional teams on tech solutions Maintain data security and follow IT policies Required Skills Technical support Help desk ticketing systems Windows/mac OS administration Basic networking (TCP/IP, DNS, VPN) Enterprise software troubleshooting Incident documentation System monitoring tools Cybersecurity best practices Customer service SQL or database basics

Sierra at XYZ Tech Inc. is hiring a part-time IT Support Specialist for days and weekends in Chicago, IL. In this role, you will provide front-line technical support for software applications, troubleshoot hardware and network issues, and assist with user account management. You'll document incidents, escalate complex problems, and help maintain system reliability. Working in an innovative, collaborative environment, you'll support cutting-edge solutions while gaining experience with modern tools, tickets systems, and security best practices. Ideal for candidates seeking growth and flexibility in a dynamic tech setting. Responsibilities Provide front-line technical support for software and systems Troubleshoot hardware, software, and basic network issues Manage user accounts, access, and permissions Document incidents and resolutions in ticketing tools Escalate complex technical issues to senior staff Support deployment and updates of software applications Monitor system performance and report issues Assist with basic cybersecurity and compliance practices Collaborate with cross-functional teams on tech projects Provide clear communication and guidance to end users Required Skills Technical support Windows and mac OS administration Basic networking (TCP/IP, DHCP, DNS) Ticketing systems (e.g., Jira, Service Now, Zendesk) User account and access management Hardware troubleshooting Software installation and configuration Remote support tools Cybersecurity best practices Documentation and incident tracking

Job DescriptionJob DescriptionProcurement Specialist Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team! Summary:We are seeking a versatile Procurement Specialist to manage the end-to-end sourcing and purchasing process for both internal business needs and commercial products. This role supports a broad range of procurement categories, including local and international sourcing, vendor management, and corporate service contracts. The ideal candidate is bilingual, has a strong background in SAP, and is able to support diverse procurement needs across various departments. Responsibilities:Strategic Sourcing & Vendor Management: Domestic & International Sourcing: Conduct sourcing activities for both local and overseas markets to identify reliable suppliers that meet quality, price, and lead-time standards. Vendor Relationship Management: Establish and maintain strong partnerships with vendors. Lead negotiations on pricing, payment terms, and contract conditions. Internal Requirement Fulfillment: Work closely with internal departments to understand their needs and provide effective procurement solutions for both goods and services. Contract & Service Administration: Indirect Spend Management: Oversee various corporate service contracts and indirect categories, such as office equipment (e.g., printers), staff uniforms, and other operational services. Contract Lifecycle Management: Manage the entire lifecycle of service agreements, including initial sourcing, performance evaluation, and contract renewals or renegotiations. Procurement Operations: SAP System Operation: Manage the complete Purchase Order (PO) process within the SAP system and maintain accurate data for all procurement activities. Supply Chain Coordination: Coordinate with logistics and warehouse teams to ensure smooth delivery and resolve any discrepancies or quality issues. Article Master Maintenance: Assist in the creation and maintenance of product master data and pricing in the system. Important Notice: This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet business needs of the company. Qualifications: Language: Bilingual in English and Mandarin Chinese is required. Native or near-native English proficiency is highly preferred to handle local vendor negotiations and professional correspondence. Experience: 2-5 years of experience in procurement, sourcing, or supply chain management. Experience in both local (US) and overseas sourcing is a significant plus. Technical Skills: Mandatory proficiency in SAP. Strong command of Microsoft Office (especially Excel). Professional Knowledge: General understanding of procurement best practices, contract management, and international trade terms (Incoterms). Core Competencies: Excellent negotiation and problem-solving skills. Strong communication skills with a service-oriented mindset for internal stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment. Education: Bachelor's degree in Business, Supply Chain, Logistics, or a related field. Physical Requirements: Prolonged periods sitting at a desk and working on a computer This job may require standing or walking for extended periods of time, lifting up to 50 pounds, and performing repetitive motions. Working Conditions: This job is performed in an environment that may have exposure to heat, noise, and other environmental factors. Position Details: Employment Type: Full Time Location: 6338 Regio Ave, Buena Park, CA 90620 Available to work on weekends and holidays as necessary. Benefits: Medical, Dental, Vision, and Life Insurance. 401 (k) Retirement Saving Plan with 4% Company Match. Long-Term Services Award. Employee Discount. Paid Time Off. Compensation:The pay range for this job starts at $70,500 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location. Beware of Job Scams:We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written job descriptions, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: Disclaimer:Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.

Job DescriptionJob DescriptionProcurement Specialist Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team! Summary:We are seeking a versatile Procurement Specialist to manage the end-to-end sourcing and purchasing process for both internal business needs and commercial products. This role supports a broad range of procurement categories, including local and international sourcing, vendor management, and corporate service contracts. The ideal candidate is bilingual, has a strong background in SAP, and is able to support diverse procurement needs across various departments. Responsibilities:Strategic Sourcing & Vendor Management: Domestic & International Sourcing: Conduct sourcing activities for both local and overseas markets to identify reliable suppliers that meet quality, price, and lead-time standards. Vendor Relationship Management: Establish and maintain strong partnerships with vendors. Lead negotiations on pricing, payment terms, and contract conditions. Internal Requirement Fulfillment: Work closely with internal departments to understand their needs and provide effective procurement solutions for both goods and services. Contract & Service Administration: Indirect Spend Management: Oversee various corporate service contracts and indirect categories, such as office equipment (e.g., printers), staff uniforms, and other operational services. Contract Lifecycle Management: Manage the entire lifecycle of service agreements, including initial sourcing, performance evaluation, and contract renewals or renegotiations. Procurement Operations: SAP System Operation: Manage the complete Purchase Order (PO) process within the SAP system and maintain accurate data for all procurement activities. Supply Chain Coordination: Coordinate with logistics and warehouse teams to ensure smooth delivery and resolve any discrepancies or quality issues. Article Master Maintenance: Assist in the creation and maintenance of product master data and pricing in the system. Important Notice: This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet business needs of the company. Qualifications: Language: Bilingual in English and Mandarin Chinese is required. Native or near-native English proficiency is highly preferred to handle local vendor negotiations and professional correspondence. Experience: 2-5 years of experience in procurement, sourcing, or supply chain management. Experience in both local (US) and overseas sourcing is a significant plus. Technical Skills: Mandatory proficiency in SAP. Strong command of Microsoft Office (especially Excel). Professional Knowledge: General understanding of procurement best practices, contract management, and international trade terms (Incoterms). Core Competencies: Excellent negotiation and problem-solving skills. Strong communication skills with a service-oriented mindset for internal stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment. Education: Bachelor's degree in Business, Supply Chain, Logistics, or a related field. Physical Requirements: Prolonged periods sitting at a desk and working on a computer This job may require standing or walking for extended periods of time, lifting up to 50 pounds, and performing repetitive motions. Working Conditions: This job is performed in an environment that may have exposure to heat, noise, and other environmental factors. Position Details: Employment Type: Full Time Location: 6338 Regio Ave, Buena Park, CA 90620 Available to work on weekends and holidays as necessary. Benefits: Medical, Dental, Vision, and Life Insurance. 401 (k) Retirement Saving Plan with 4% Company Match. Long-Term Services Award. Employee Discount. Paid Time Off. Compensation:The pay range for this job starts at $70,500 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location. Beware of Job Scams:We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written job descriptions, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: Disclaimer:Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.

Job DescriptionJob DescriptionPurchase Specialist Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team! Summary:We are seeking a versatile Procurement Specialist to manage the end-to-end sourcing and purchasing process for both internal business needs and commercial products. This role supports a broad range of procurement categories, including local and international sourcing, vendor management, and corporate service contracts. The ideal candidate is bilingual, has a strong background in SAP, and is able to support diverse procurement needs across various departments. Responsibilities:Strategic Sourcing & Vendor Management: Domestic & International Sourcing: Conduct sourcing activities for both local and overseas markets to identify reliable suppliers that meet quality, price, and lead-time standards. Vendor Relationship Management: Establish and maintain strong partnerships with vendors. Lead negotiations on pricing, payment terms, and contract conditions. Internal Requirement Fulfillment: Work closely with internal departments to understand their needs and provide effective procurement solutions for both goods and services. Contract & Service Administration: Indirect Spend Management: Oversee various corporate service contracts and indirect categories, such as office equipment (e.g., printers), staff uniforms, and other operational services. Contract Lifecycle Management: Manage the entire lifecycle of service agreements, including initial sourcing, performance evaluation, and contract renewals or renegotiations. Procurement Operations: SAP System Operation: Manage the complete Purchase Order (PO) process within the SAP system and maintain accurate data for all procurement activities. Supply Chain Coordination: Coordinate with logistics and warehouse teams to ensure smooth delivery and resolve any discrepancies or quality issues. Article Master Maintenance: Assist in the creation and maintenance of product master data and pricing in the system. Important Notice: This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet business needs of the company. Qualifications: Language: Bilingual in English and Mandarin Chinese is required. Native or near-native English proficiency is highly preferred to handle local vendor negotiations and professional correspondence. Experience: 2-5 years of experience in procurement, sourcing, or supply chain management. Experience in both local (US) and overseas sourcing is a significant plus. Technical Skills: Mandatory proficiency in SAP. Strong command of Microsoft Office (especially Excel). Professional Knowledge: General understanding of procurement best practices, contract management, and international trade terms (Incoterms). Core Competencies: Excellent negotiation and problem-solving skills. Strong communication skills with a service-oriented mindset for internal stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment. Education: Bachelor's degree in Business, Supply Chain, Logistics, or a related field. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. This job may require standing or walking for extended periods of time, lifting up to 50 pounds, and performing repetitive motions. Working Conditions: This job is performed in an environment that may have exposure to heat, noise, and other environmental factors. Position Details: Employment Type: Full Time Location: 6338 Regio Ave, Buena Park, CA 90620 Available to work on weekends and holidays as necessary. Benefits: Medical, Dental, Vision, and Life Insurance. 401 (k) Retirement Saving Plan with 4% Company Match. Long-Term Services Award. Employee Discount. Paid Time Off. Compensation:The pay range for this job starts at $70,500 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location. Beware of Job Scams:We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written job descriptions, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: Disclaimer:Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.

Job DescriptionJob DescriptionPurchase Specialist Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team! Summary:We are seeking a versatile Procurement Specialist to manage the end-to-end sourcing and purchasing process for both internal business needs and commercial products. This role supports a broad range of procurement categories, including local and international sourcing, vendor management, and corporate service contracts. The ideal candidate is bilingual, has a strong background in SAP, and is able to support diverse procurement needs across various departments. Responsibilities:Strategic Sourcing & Vendor Management: Domestic & International Sourcing: Conduct sourcing activities for both local and overseas markets to identify reliable suppliers that meet quality, price, and lead-time standards. Vendor Relationship Management: Establish and maintain strong partnerships with vendors. Lead negotiations on pricing, payment terms, and contract conditions. Internal Requirement Fulfillment: Work closely with internal departments to understand their needs and provide effective procurement solutions for both goods and services. Contract & Service Administration: Indirect Spend Management: Oversee various corporate service contracts and indirect categories, such as office equipment (e.g., printers), staff uniforms, and other operational services. Contract Lifecycle Management: Manage the entire lifecycle of service agreements, including initial sourcing, performance evaluation, and contract renewals or renegotiations. Procurement Operations: SAP System Operation: Manage the complete Purchase Order (PO) process within the SAP system and maintain accurate data for all procurement activities. Supply Chain Coordination: Coordinate with logistics and warehouse teams to ensure smooth delivery and resolve any discrepancies or quality issues. Article Master Maintenance: Assist in the creation and maintenance of product master data and pricing in the system. Important Notice: This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet business needs of the company. Qualifications: Language: Bilingual in English and Mandarin Chinese is required. Native or near-native English proficiency is highly preferred to handle local vendor negotiations and professional correspondence. Experience: 2-5 years of experience in procurement, sourcing, or supply chain management. Experience in both local (US) and overseas sourcing is a significant plus. Technical Skills: Mandatory proficiency in SAP. Strong command of Microsoft Office (especially Excel). Professional Knowledge: General understanding of procurement best practices, contract management, and international trade terms (Incoterms). Core Competencies: Excellent negotiation and problem-solving skills. Strong communication skills with a service-oriented mindset for internal stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment. Education: Bachelor's degree in Business, Supply Chain, Logistics, or a related field. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. This job may require standing or walking for extended periods of time, lifting up to 50 pounds, and performing repetitive motions. Working Conditions: This job is performed in an environment that may have exposure to heat, noise, and other environmental factors. Position Details: Employment Type: Full Time Location: 6338 Regio Ave, Buena Park, CA 90620 Available to work on weekends and holidays as necessary. Benefits: Medical, Dental, Vision, and Life Insurance. 401 (k) Retirement Saving Plan with 4% Company Match. Long-Term Services Award. Employee Discount. Paid Time Off. Compensation:The pay range for this job starts at $70,500 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location. Beware of Job Scams:We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written job descriptions, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: Disclaimer:Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.

American Honda Motor Co., Inc. seeks an IT Support professional to keep manufacturing and office operations running smoothly. In this on-site role, you will troubleshoot hardware, software, and network issues, support Windows environments and manufacturing-related systems, and respond to tickets, phone calls, and walk-ups. You will manage user accounts, maintain devices and peripherals, and document solutions. Collaborating with cross-functional teams, you will help reduce downtime, improve reliability, and contribute to Honda's culture of safety, quality, and continuous improvement. Responsibilities Provide technical support for hardware, software, and network issues in a manufacturing environment Troubleshoot and resolve user incidents via ticketing system, phone, and onsite support Install, configure, and maintain PCs, mobile devices, printers, and peripherals on the plant floor and offices Support Windows OS, standard business applications, and manufacturing-related systems Document issues, resolutions, and procedures to ensure knowledge sharing and consistency Collaborate with IT and manufacturing teams to minimize downtime and improve system reliability Monitor system performance and escalate complex issues to senior IT staff or vendors Assist with user account management, access control, and basic cybersecurity practices Support onboarding/offboarding technology setup for employees and contractors Contribute to continuous improvement initiatives and adhere to safety and quality standards Required Skills Hardware and peripheral troubleshooting Windows OS administration and support Basic networking (TCP/IP, DNS, DHCP) Active Directory and user account management Office productivity suites (e.g., Microsoft 365) Ticketing and incident management systems Endpoint imaging and deployment tools Printer and mobile device support Basic cybersecurity and access control Documentation and technical communication

Sherwin-Williams is seeking a Branch Specialist Technical Support professional to deliver front-line technical assistance to branch and store teams across our manufacturing-focused network. In this role, you will diagnose and resolve hardware, software, and network issues, support POS and inventory systems, and coordinate escalations with IT and operations. You'll document incidents, train users on best practices, and help ensure uptime for critical store technologies. You'll work in a safety- and integrity-driven culture with strong training, growth opportunities, and clear career paths across our global organization. Responsibilities Provide first-line technical support to branches and stores for hardware, software, and network issues Support and troubleshoot POS, inventory, and other store systems to minimize downtime Log, track, and document all incidents and service requests in ticketing systems Escalate complex issues to appropriate IT or operations teams and follow through to resolution Assist with hardware installation, configuration, and maintenance at branch locations Train branch staff on basic technology use, system best practices, and incident reporting Collaborate with operations and manufacturing teams to support technology needs and initiatives Ensure adherence to Sherwin-Williams safety, security, and data integrity standards Participate in on-call rotations or after-hours support as required Required Skills Technical support Troubleshooting Windows OSPoint-of-sale systems Network fundamentals Remote support tools Ticketing systems Customer service Documentation Hardware installation

Sherwin-Williams is seeking a Branch Specialist Technical Support professional to deliver front-line technical assistance to branch and store teams across our manufacturing-focused network. In this role, you will diagnose and resolve hardware, software, and network issues, support POS and inventory systems, and coordinate escalations with IT and operations. You'll document incidents, train users on best practices, and help ensure uptime for critical store technologies. You'll work in a safety- and integrity-driven culture with strong training, growth opportunities, and clear career paths across our global organization. Responsibilities Provide first-line technical support to branches and stores for hardware, software, and network issues Support and troubleshoot POS, inventory, and other store systems to minimize downtime Log, track, and document all incidents and service requests in ticketing systems Escalate complex issues to appropriate IT or operations teams and follow through to resolution Assist with hardware installation, configuration, and maintenance at branch locations Train branch staff on basic technology use, system best practices, and incident reporting Collaborate with operations and manufacturing teams to support technology needs and initiatives Ensure adherence to Sherwin-Williams safety, security, and data integrity standards Participate in on-call rotations or after-hours support as required Required Skills Technical support Troubleshooting Windows OSPoint-of-sale systems Network fundamentals Remote support tools Ticketing systems Customer service Documentation Hardware installation

Sherwin-Williams is seeking a Branch Specialist Technical Support professional to deliver front-line technical assistance to branch and store teams across our manufacturing-focused network. In this role, you will diagnose and resolve hardware, software, and network issues, support POS and inventory systems, and coordinate escalations with IT and operations. You'll document incidents, train users on best practices, and help ensure uptime for critical store technologies. You'll work in a safety- and integrity-driven culture with strong training, growth opportunities, and clear career paths across our global organization. Responsibilities Provide first-line technical support to branches and stores for hardware, software, and network issues Support and troubleshoot POS, inventory, and other store systems to minimize downtime Log, track, and document all incidents and service requests in ticketing systems Escalate complex issues to appropriate IT or operations teams and follow through to resolution Assist with hardware installation, configuration, and maintenance at branch locations Train branch staff on basic technology use, system best practices, and incident reporting Collaborate with operations and manufacturing teams to support technology needs and initiatives Ensure adherence to Sherwin-Williams safety, security, and data integrity standards Participate in on-call rotations or after-hours support as required Required Skills Technical support Troubleshooting Windows OSPoint-of-sale systems Network fundamentals Remote support tools Ticketing systems Customer service Documentation Hardware installation

Sherwin-Williams is seeking a Branch Specialist Technical Support professional to deliver front-line technical assistance to branch and store teams across our manufacturing-focused network. In this role, you will diagnose and resolve hardware, software, and network issues, support POS and inventory systems, and coordinate escalations with IT and operations. You'll document incidents, train users on best practices, and help ensure uptime for critical store technologies. You'll work in a safety- and integrity-driven culture with strong training, growth opportunities, and clear career paths across our global organization. Responsibilities Provide first-line technical support to branches and stores for hardware, software, and network issues Support and troubleshoot POS, inventory, and other store systems to minimize downtime Log, track, and document all incidents and service requests in ticketing systems Escalate complex issues to appropriate IT or operations teams and follow through to resolution Assist with hardware installation, configuration, and maintenance at branch locations Train branch staff on basic technology use, system best practices, and incident reporting Collaborate with operations and manufacturing teams to support technology needs and initiatives Ensure adherence to Sherwin-Williams safety, security, and data integrity standards Participate in on-call rotations or after-hours support as required Required Skills Technical support Troubleshooting Windows OSPoint-of-sale systems Network fundamentals Remote support tools Ticketing systems Customer service Documentation Hardware installation