Job Description Job Description Job Title: A/V Lead System Integrator Location: Washington, DC Type: Direct Hire Work Model: Onsite - onsite Security Clearance: US Citizenship and ability to obtain a public trust or higher Responsibilities Lead the design, integration, configuration, and sustainment of enterprise A/V and conferencing systems across all CLIENT facilities Manage and maintain conference room technology, digital signage systems, and executive briefing environments to ensure reliable, high-quality operation Oversee integration of A/V systems with CLIENT's enterprise IT infrastructure, including Microsoft Teams Rooms, network connectivity, and endpoint management Lead planning and execution of A/V infrastructure upgrades, refreshes, and new installations Develop and maintain A/V system architecture documentation, diagrams, and configuration records Evaluate emerging A/V technologies and recommend solutions that align with CLIENT's enterprise environment and mission needs Provide direct, hands-on support for executive-level meetings, briefings, and high-priority events, ensuring seamless A/V performance Coordinate with CLIENT leadership, executive staff, and event coordinators to understand requirements and prepare A/V systems in advance of scheduled engagements Serve as the on-site technical lead for executive briefing center operations and high-visibility events Maintain on-call availability outside core business hours to support executive engagements and priority events as needed Develop and execute pre-event testing and validation procedures to minimize the risk of service interruptions Serve as the primary escalation point for all A/V-related incidents, ensuring timely and effective resolution Diagnose and resolve complex A/V system failures, integration issues, and performance problems independently Coordinate with network, Microsoft infrastructure, and NOC teams to resolve cross-domain A/V incidents Manage the A/V incident lifecycle in the Government ITSM platform, ensuring accurate and complete records Develop and maintain A/V troubleshooting runbooks, escalation procedures, and knowledge base articles Lead, mentor, and supervise A/V systems integration team members Assign and prioritize work across the A/V team in alignment with Sprint commitments and operational priorities Ensure team members are cross-trained and capable of supporting all A/V functions to maintain coverage continuity Conduct quality reviews of team members' work to ensure accuracy, completeness, and adherence to standards Support recruitment, onboarding, and professional development of A/V team personnel Lead integration and administration of Microsoft Teams Rooms and related conferencing technologies across CLIENT facilities Coordinate with the Microsoft Infrastructure team to ensure proper configuration, licensing, and management of Teams-based A/V endpoints Support troubleshooting and resolution of Microsoft Teams-related A/V issues in collaboration with the Microsoft Infrastructure team Stay current on Microsoft Teams Rooms updates, features, and best practices, applying improvements to CLIENT's environment as appropriate Requirements Minimum 6-8 years of hands-on enterprise A/V systems integration and operations experience Demonstrated experience designing, integrating, and managing enterprise-scale A/V environments, including conference room technology, digital signage, and executive briefing systems Proven experience supporting executive-level engagements and high-visibility events in a professional environment Experience integrating A/V systems with Microsoft Teams Rooms and enterprise collaboration platforms Experience in a Federal or private-sector enterprise environment of comparable scale, complexity, and security posture Demonstrated experience leading or supervising A/V technical teams Expert-level proficiency in: Enterprise A/V system design, integration, and operations Conference room technology (e.g., Crestron, Extron, Poly, Cisco, Logitech) Digital signage systems and management platforms Microsoft Teams Rooms configuration and management A/V over IP technologies and transport protocols Display technologies (LED, LCD, projection systems) Audio systems (DSP configuration, microphone arrays, speaker systems) Strong working knowledge of: Enterprise network fundamentals relevant to A/V systems (VLANs, QoS, multicast) Microsoft 365 and Teams administration as it relates to A/V endpoints ITSM platforms (e.g., ServiceNow) IT security principles applicable to A/V systems ITIL 4 change and incident management practices Certified Technology Specialist (CTS) - AVIXA (required) CTS-I (Certified Technology Specialist - Installation) (required) CTS-D (Certified Technology Specialist - Design) (strongly preferred) Additional preferred certifications: Crestron Certified Programmer or equivalent manufacturer certification, Microsoft Teams Rooms certification or equivalent, Extron Control Professional certification, CompTIA Security+ or equivalent System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
09/22/2026
Full time
Job Description Job Description Job Title: A/V Lead System Integrator Location: Washington, DC Type: Direct Hire Work Model: Onsite - onsite Security Clearance: US Citizenship and ability to obtain a public trust or higher Responsibilities Lead the design, integration, configuration, and sustainment of enterprise A/V and conferencing systems across all CLIENT facilities Manage and maintain conference room technology, digital signage systems, and executive briefing environments to ensure reliable, high-quality operation Oversee integration of A/V systems with CLIENT's enterprise IT infrastructure, including Microsoft Teams Rooms, network connectivity, and endpoint management Lead planning and execution of A/V infrastructure upgrades, refreshes, and new installations Develop and maintain A/V system architecture documentation, diagrams, and configuration records Evaluate emerging A/V technologies and recommend solutions that align with CLIENT's enterprise environment and mission needs Provide direct, hands-on support for executive-level meetings, briefings, and high-priority events, ensuring seamless A/V performance Coordinate with CLIENT leadership, executive staff, and event coordinators to understand requirements and prepare A/V systems in advance of scheduled engagements Serve as the on-site technical lead for executive briefing center operations and high-visibility events Maintain on-call availability outside core business hours to support executive engagements and priority events as needed Develop and execute pre-event testing and validation procedures to minimize the risk of service interruptions Serve as the primary escalation point for all A/V-related incidents, ensuring timely and effective resolution Diagnose and resolve complex A/V system failures, integration issues, and performance problems independently Coordinate with network, Microsoft infrastructure, and NOC teams to resolve cross-domain A/V incidents Manage the A/V incident lifecycle in the Government ITSM platform, ensuring accurate and complete records Develop and maintain A/V troubleshooting runbooks, escalation procedures, and knowledge base articles Lead, mentor, and supervise A/V systems integration team members Assign and prioritize work across the A/V team in alignment with Sprint commitments and operational priorities Ensure team members are cross-trained and capable of supporting all A/V functions to maintain coverage continuity Conduct quality reviews of team members' work to ensure accuracy, completeness, and adherence to standards Support recruitment, onboarding, and professional development of A/V team personnel Lead integration and administration of Microsoft Teams Rooms and related conferencing technologies across CLIENT facilities Coordinate with the Microsoft Infrastructure team to ensure proper configuration, licensing, and management of Teams-based A/V endpoints Support troubleshooting and resolution of Microsoft Teams-related A/V issues in collaboration with the Microsoft Infrastructure team Stay current on Microsoft Teams Rooms updates, features, and best practices, applying improvements to CLIENT's environment as appropriate Requirements Minimum 6-8 years of hands-on enterprise A/V systems integration and operations experience Demonstrated experience designing, integrating, and managing enterprise-scale A/V environments, including conference room technology, digital signage, and executive briefing systems Proven experience supporting executive-level engagements and high-visibility events in a professional environment Experience integrating A/V systems with Microsoft Teams Rooms and enterprise collaboration platforms Experience in a Federal or private-sector enterprise environment of comparable scale, complexity, and security posture Demonstrated experience leading or supervising A/V technical teams Expert-level proficiency in: Enterprise A/V system design, integration, and operations Conference room technology (e.g., Crestron, Extron, Poly, Cisco, Logitech) Digital signage systems and management platforms Microsoft Teams Rooms configuration and management A/V over IP technologies and transport protocols Display technologies (LED, LCD, projection systems) Audio systems (DSP configuration, microphone arrays, speaker systems) Strong working knowledge of: Enterprise network fundamentals relevant to A/V systems (VLANs, QoS, multicast) Microsoft 365 and Teams administration as it relates to A/V endpoints ITSM platforms (e.g., ServiceNow) IT security principles applicable to A/V systems ITIL 4 change and incident management practices Certified Technology Specialist (CTS) - AVIXA (required) CTS-I (Certified Technology Specialist - Installation) (required) CTS-D (Certified Technology Specialist - Design) (strongly preferred) Additional preferred certifications: Crestron Certified Programmer or equivalent manufacturer certification, Microsoft Teams Rooms certification or equivalent, Extron Control Professional certification, CompTIA Security+ or equivalent System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Job Description Job Description Job Title: Palo Alto Firewall Engineer Location: Springfield, VA Type: Contract To Hire Compensation: $80/hr. W2 Benefits available Conversion Salary: $150,000 annually plus benefits Work Model: Onsite Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph Responsibilities Lead the design, requirements analysis, testing, integration, and implementation of secure network architectures centered on the Palo Alto Networks ecosystem. Serve as the lead technical authority for administering, configuring, and troubleshooting Palo Alto Networks Next-Generation Firewalls (NGFWs) across a hybrid enterprise environment. Engineer and implement solutions for customer Change Requests (CRQs); assess impacts on enterprise transport and security activities and provide technically sound recommendations. Serve as the technical representative for assigned projects and coordinate issues with the appropriate owners, organizations, contract leadership, and customer leadership. Manage the full lifecycle of Palo Alto hardware and software, including complex hardware refreshes, PAN-OS upgrades, legacy-platform sustainment, physical troubleshooting, and line-card replacements. Develop, oversee, and maintain configuration-management processes, network architecture diagrams, technical documentation, integration and test plans, and Standard Operating Procedures (SOPs) for Palo Alto security platforms. Use Panorama for centralized policy management, including templates, device groups, inheritance, and consistent configuration across a diverse fleet of physical and virtual firewalls. Configure and maintain advanced security capabilities and profiles, including App-ID, User-ID, Content-ID, SSL Decryption, WildFire, NAT, IPSec VPNs, and threat prevention. Oversee security-incident reporting, documentation, investigation, and corrective-action development. Act as a liaison to contract/customer management and the government Designated Approving Authority (DAA) regarding network-security status, policies, procedures, and risks. Evaluate and report on new and emerging network-security and communications technologies to improve network capacity, performance, reliability, standardization, and security. Provide mentorship and technical oversight to junior engineers and serve as an escalation point for complex troubleshooting. Follow all customer network-security processes and procedures, maintain compliance with Government and QA standards, and ensure service-performance indicators are met or exceeded. Requirements Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph. A minimum of 7+ years of hands-on experience administering, configuring, and troubleshooting Palo Alto Networks NGFWs in large-scale enterprise/global environments. Active Palo Alto Networks Certified Network Security Engineer (PCNSE) certification. DoD 8140.01 and DoD 8570.01-M IAT Level II compliance (for example, Security+ CE). Ability to obtain and maintain a CSSP Infrastructure Support certification within 120 days of the start date. Deep practical knowledge of legacy Gen 2/Gen 3 Palo Alto hardware, including PA-3000 and PA-5000 series platforms, legacy CLI, hardware troubleshooting, and line-card replacements. Experience deploying and managing modern PAN-OS architectures, including Prisma Access (SASE), Prisma SD-WAN, and VM-Series virtual firewalls in cloud environments such as AWS, Azure, GCP, or private-cloud. Proven expertise with Panorama for centralized policy management, template/device-group inheritance, and configuration deployment across a hybrid firewall fleet. Advanced understanding of BGP, OSPF, IPSec VPNs, NAT, TLS/SSL, mutual TLS (mTLS), HTTP, SAML, OAuth, OCSP revocation, DoD PKI, Kerberos, LDAP, and Active Directory. Experience with F5 technologies, including APM, AFM, and SSL Orchestrator (SSLO), and troubleshooting TLS/SSL handshake/connection issues. Strong network design, engineering, implementation, and troubleshooting skills, including ROM equipment lists and cost estimates. Knowledge of DISA and Intelligence Community security standards and requirements. Excellent interpersonal skills and technical judgment with the ability to work independently and support weekend/evening work if needed. Bachelor's degree in IT, Cybersecurity, Computer Science, or a related field, with additional relevant experience considered in lieu of a degree. Desired Qualifications Active Palo Alto Networks Certified Network Security Consultant (PCNSC) or Prisma Certified SASE Professional (PCSAE). F5 Networks Certified Technology Specialist (CTS). Cisco CCNP, CCVP, CCNA, CCDP, or equivalent. ITIL v3 Foundations and/or ISC2 CISSP Certification. Proficiency in Python and automation tools such as Ansible, Terraform, or Palo Alto XML/REST APIs. Hands-on experience with Cortex XDR or Cortex XSOAR. Experience with Palo Alto Networks Expedition for migration and rule consolidation. Knowledge of Zero Trust Network Access (ZTNA) architectures and additional security platforms (e.g., Juniper SRX, Cisco FTD/ASA). Master's degree in related fields is a plus. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Baltimore
09/22/2026
Full time
Job Description Job Description Job Title: Palo Alto Firewall Engineer Location: Springfield, VA Type: Contract To Hire Compensation: $80/hr. W2 Benefits available Conversion Salary: $150,000 annually plus benefits Work Model: Onsite Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph Responsibilities Lead the design, requirements analysis, testing, integration, and implementation of secure network architectures centered on the Palo Alto Networks ecosystem. Serve as the lead technical authority for administering, configuring, and troubleshooting Palo Alto Networks Next-Generation Firewalls (NGFWs) across a hybrid enterprise environment. Engineer and implement solutions for customer Change Requests (CRQs); assess impacts on enterprise transport and security activities and provide technically sound recommendations. Serve as the technical representative for assigned projects and coordinate issues with the appropriate owners, organizations, contract leadership, and customer leadership. Manage the full lifecycle of Palo Alto hardware and software, including complex hardware refreshes, PAN-OS upgrades, legacy-platform sustainment, physical troubleshooting, and line-card replacements. Develop, oversee, and maintain configuration-management processes, network architecture diagrams, technical documentation, integration and test plans, and Standard Operating Procedures (SOPs) for Palo Alto security platforms. Use Panorama for centralized policy management, including templates, device groups, inheritance, and consistent configuration across a diverse fleet of physical and virtual firewalls. Configure and maintain advanced security capabilities and profiles, including App-ID, User-ID, Content-ID, SSL Decryption, WildFire, NAT, IPSec VPNs, and threat prevention. Oversee security-incident reporting, documentation, investigation, and corrective-action development. Act as a liaison to contract/customer management and the government Designated Approving Authority (DAA) regarding network-security status, policies, procedures, and risks. Evaluate and report on new and emerging network-security and communications technologies to improve network capacity, performance, reliability, standardization, and security. Provide mentorship and technical oversight to junior engineers and serve as an escalation point for complex troubleshooting. Follow all customer network-security processes and procedures, maintain compliance with Government and QA standards, and ensure service-performance indicators are met or exceeded. Requirements Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph. A minimum of 7+ years of hands-on experience administering, configuring, and troubleshooting Palo Alto Networks NGFWs in large-scale enterprise/global environments. Active Palo Alto Networks Certified Network Security Engineer (PCNSE) certification. DoD 8140.01 and DoD 8570.01-M IAT Level II compliance (for example, Security+ CE). Ability to obtain and maintain a CSSP Infrastructure Support certification within 120 days of the start date. Deep practical knowledge of legacy Gen 2/Gen 3 Palo Alto hardware, including PA-3000 and PA-5000 series platforms, legacy CLI, hardware troubleshooting, and line-card replacements. Experience deploying and managing modern PAN-OS architectures, including Prisma Access (SASE), Prisma SD-WAN, and VM-Series virtual firewalls in cloud environments such as AWS, Azure, GCP, or private-cloud. Proven expertise with Panorama for centralized policy management, template/device-group inheritance, and configuration deployment across a hybrid firewall fleet. Advanced understanding of BGP, OSPF, IPSec VPNs, NAT, TLS/SSL, mutual TLS (mTLS), HTTP, SAML, OAuth, OCSP revocation, DoD PKI, Kerberos, LDAP, and Active Directory. Experience with F5 technologies, including APM, AFM, and SSL Orchestrator (SSLO), and troubleshooting TLS/SSL handshake/connection issues. Strong network design, engineering, implementation, and troubleshooting skills, including ROM equipment lists and cost estimates. Knowledge of DISA and Intelligence Community security standards and requirements. Excellent interpersonal skills and technical judgment with the ability to work independently and support weekend/evening work if needed. Bachelor's degree in IT, Cybersecurity, Computer Science, or a related field, with additional relevant experience considered in lieu of a degree. Desired Qualifications Active Palo Alto Networks Certified Network Security Consultant (PCNSC) or Prisma Certified SASE Professional (PCSAE). F5 Networks Certified Technology Specialist (CTS). Cisco CCNP, CCVP, CCNA, CCDP, or equivalent. ITIL v3 Foundations and/or ISC2 CISSP Certification. Proficiency in Python and automation tools such as Ansible, Terraform, or Palo Alto XML/REST APIs. Hands-on experience with Cortex XDR or Cortex XSOAR. Experience with Palo Alto Networks Expedition for migration and rule consolidation. Knowledge of Zero Trust Network Access (ZTNA) architectures and additional security platforms (e.g., Juniper SRX, Cisco FTD/ASA). Master's degree in related fields is a plus. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Baltimore
Job Description Job Description The GEOINT History Program Specialist - Mid, is responsible for the development and execution of the historical program, from research and writing to curation and operations. This individual supports the operation and maintenance of the NGA history archives and all associated material residing in the Historical Research Center, and to preserve and communicate NGA's history to NGA's employees and public affairs mission both internally and externally. Duties include content development and execution, museum support, and Historical Research Center archiving and curation. Duties Include: Content Development & Execution: Research, develop, and execute a high volume of historical content illustrating NGA's history for both internal and external audiences. Products include articles, brochures, social media posts, podcast production, website content, museum exhibits, and museum tour guides. Historical Research Center Archiving: Archival processing, customary basic preservation procedures, inventorying and entering records metadata, assisting in collaborative efforts with NGA Records Management and the National Archives. Organize archival records and apply the proper classification systems to facilitate access to archival materials while providing reference services and assistance for users needing archival materials. Research and record the origins and historical significance of archival materials. Answer and receive external phone/email inquiries and ability to conduct the background research to generate a response. Historical Research Center Curation: Record processing for artifacts and assistance with the inventorying and enforcing accountability procedures for historical artifacts in NGA custody. Ensuring measurement and metrics are accurately recorded. Locate new materials and advise government customers on acquisition, preservation, and display possibilities. Assist the Program Manager and NGA Historian on NGA's history audit including attending meetings, working with auditors, and performing curation inspections as required. Work deaccessions forms and reports for items along with managing the removal process from start to finish. NGA Museum Support: Work with other museums on loans, exhibits, artifact solicitation, and advise in acquisition decisions. This also includes researching, developing, and producing historical displays, posters, exhibits, museum experiences, and any museum specific communications about NGA history program. Provide guided tours of the museum and exhibits. Requirements Required Skills: Education: A minimum of a bachelor's degree from an accredited institution in History, Geography, Library Science, Museum Studies, Museum Science, or a related field. 1-year experience in the career field of curation or a certificate from an approved technical curatorial program in museum management required. Experience: A minimum of 5 years of hands-on experience in the career field of history, geography, library science, museum studies, or museum science role. In lieu of a bachelor's degree, the candidate must have 5+ years of direct museum practice, artifact preservation, curation, or history-related positions. Communication Skills: Strong written and verbal communication abilities with an eagerness to draft, edit, and proofread materials. Attention to Detail: A high degree of accuracy and thoroughness when completing tasks such as inventorying and entering records metadata or recording the origins and significance of archival materials. Organizational Skills: The ability to assist with multiple tasks and prioritize assignments effectively in a fast-paced support role. Organize archival records and apply the proper classification systems to facilitate access to archival materials. Interpersonal Skills: The ability to build effective working relationships with internal colleagues and community partners. Written and Verbal Communication: Strong writing, editing, and presentation skills, with the ability to translate complex information into clear, accessible language. Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
09/22/2026
Full time
Job Description Job Description The GEOINT History Program Specialist - Mid, is responsible for the development and execution of the historical program, from research and writing to curation and operations. This individual supports the operation and maintenance of the NGA history archives and all associated material residing in the Historical Research Center, and to preserve and communicate NGA's history to NGA's employees and public affairs mission both internally and externally. Duties include content development and execution, museum support, and Historical Research Center archiving and curation. Duties Include: Content Development & Execution: Research, develop, and execute a high volume of historical content illustrating NGA's history for both internal and external audiences. Products include articles, brochures, social media posts, podcast production, website content, museum exhibits, and museum tour guides. Historical Research Center Archiving: Archival processing, customary basic preservation procedures, inventorying and entering records metadata, assisting in collaborative efforts with NGA Records Management and the National Archives. Organize archival records and apply the proper classification systems to facilitate access to archival materials while providing reference services and assistance for users needing archival materials. Research and record the origins and historical significance of archival materials. Answer and receive external phone/email inquiries and ability to conduct the background research to generate a response. Historical Research Center Curation: Record processing for artifacts and assistance with the inventorying and enforcing accountability procedures for historical artifacts in NGA custody. Ensuring measurement and metrics are accurately recorded. Locate new materials and advise government customers on acquisition, preservation, and display possibilities. Assist the Program Manager and NGA Historian on NGA's history audit including attending meetings, working with auditors, and performing curation inspections as required. Work deaccessions forms and reports for items along with managing the removal process from start to finish. NGA Museum Support: Work with other museums on loans, exhibits, artifact solicitation, and advise in acquisition decisions. This also includes researching, developing, and producing historical displays, posters, exhibits, museum experiences, and any museum specific communications about NGA history program. Provide guided tours of the museum and exhibits. Requirements Required Skills: Education: A minimum of a bachelor's degree from an accredited institution in History, Geography, Library Science, Museum Studies, Museum Science, or a related field. 1-year experience in the career field of curation or a certificate from an approved technical curatorial program in museum management required. Experience: A minimum of 5 years of hands-on experience in the career field of history, geography, library science, museum studies, or museum science role. In lieu of a bachelor's degree, the candidate must have 5+ years of direct museum practice, artifact preservation, curation, or history-related positions. Communication Skills: Strong written and verbal communication abilities with an eagerness to draft, edit, and proofread materials. Attention to Detail: A high degree of accuracy and thoroughness when completing tasks such as inventorying and entering records metadata or recording the origins and significance of archival materials. Organizational Skills: The ability to assist with multiple tasks and prioritize assignments effectively in a fast-paced support role. Organize archival records and apply the proper classification systems to facilitate access to archival materials. Interpersonal Skills: The ability to build effective working relationships with internal colleagues and community partners. Written and Verbal Communication: Strong writing, editing, and presentation skills, with the ability to translate complex information into clear, accessible language. Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
Job Description Job Description The GEOINT History Program Specialist - Mid, is responsible for the development and execution of the historical program, from research and writing to curation and operations. This individual supports the operation and maintenance of the NGA history archives and all associated material residing in the Historical Research Center, and to preserve and communicate NGA's history to NGA's employees and public affairs mission both internally and externally. Duties include content development and execution, museum support, and Historical Research Center archiving and curation. Duties Include: Content Development & Execution: Research, develop, and execute a high volume of historical content illustrating NGA's history for both internal and external audiences. Products include articles, brochures, social media posts, podcast production, website content, museum exhibits, and museum tour guides. Historical Research Center Archiving: Archival processing, customary basic preservation procedures, inventorying and entering records metadata, assisting in collaborative efforts with NGA Records Management and the National Archives. Organize archival records and apply the proper classification systems to facilitate access to archival materials while providing reference services and assistance for users needing archival materials. Research and record the origins and historical significance of archival materials. Answer and receive external phone/email inquiries and ability to conduct the background research to generate a response. Historical Research Center Curation: Record processing for artifacts and assistance with the inventorying and enforcing accountability procedures for historical artifacts in NGA custody. Ensuring measurement and metrics are accurately recorded. Locate new materials and advise government customers on acquisition, preservation, and display possibilities. Assist the Program Manager and NGA Historian on NGA's history audit including attending meetings, working with auditors, and performing curation inspections as required. Work deaccessions forms and reports for items along with managing the removal process from start to finish. NGA Museum Support: Work with other museums on loans, exhibits, artifact solicitation, and advise in acquisition decisions. This also includes researching, developing, and producing historical displays, posters, exhibits, museum experiences, and any museum specific communications about NGA history program. Provide guided tours of the museum and exhibits. Requirements Required Skills: Education: A minimum of a bachelor's degree from an accredited institution in History, Geography, Library Science, Museum Studies, Museum Science, or a related field. 1-year experience in the career field of curation or a certificate from an approved technical curatorial program in museum management required. Experience: A minimum of 5 years of hands-on experience in the career field of history, geography, library science, museum studies, or museum science role. In lieu of a bachelor's degree, the candidate must have 5+ years of direct museum practice, artifact preservation, curation, or history-related positions. Communication Skills: Strong written and verbal communication abilities with an eagerness to draft, edit, and proofread materials. Attention to Detail: A high degree of accuracy and thoroughness when completing tasks such as inventorying and entering records metadata or recording the origins and significance of archival materials. Organizational Skills: The ability to assist with multiple tasks and prioritize assignments effectively in a fast-paced support role. Organize archival records and apply the proper classification systems to facilitate access to archival materials. Interpersonal Skills: The ability to build effective working relationships with internal colleagues and community partners. Written and Verbal Communication: Strong writing, editing, and presentation skills, with the ability to translate complex information into clear, accessible language. Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
09/22/2026
Full time
Job Description Job Description The GEOINT History Program Specialist - Mid, is responsible for the development and execution of the historical program, from research and writing to curation and operations. This individual supports the operation and maintenance of the NGA history archives and all associated material residing in the Historical Research Center, and to preserve and communicate NGA's history to NGA's employees and public affairs mission both internally and externally. Duties include content development and execution, museum support, and Historical Research Center archiving and curation. Duties Include: Content Development & Execution: Research, develop, and execute a high volume of historical content illustrating NGA's history for both internal and external audiences. Products include articles, brochures, social media posts, podcast production, website content, museum exhibits, and museum tour guides. Historical Research Center Archiving: Archival processing, customary basic preservation procedures, inventorying and entering records metadata, assisting in collaborative efforts with NGA Records Management and the National Archives. Organize archival records and apply the proper classification systems to facilitate access to archival materials while providing reference services and assistance for users needing archival materials. Research and record the origins and historical significance of archival materials. Answer and receive external phone/email inquiries and ability to conduct the background research to generate a response. Historical Research Center Curation: Record processing for artifacts and assistance with the inventorying and enforcing accountability procedures for historical artifacts in NGA custody. Ensuring measurement and metrics are accurately recorded. Locate new materials and advise government customers on acquisition, preservation, and display possibilities. Assist the Program Manager and NGA Historian on NGA's history audit including attending meetings, working with auditors, and performing curation inspections as required. Work deaccessions forms and reports for items along with managing the removal process from start to finish. NGA Museum Support: Work with other museums on loans, exhibits, artifact solicitation, and advise in acquisition decisions. This also includes researching, developing, and producing historical displays, posters, exhibits, museum experiences, and any museum specific communications about NGA history program. Provide guided tours of the museum and exhibits. Requirements Required Skills: Education: A minimum of a bachelor's degree from an accredited institution in History, Geography, Library Science, Museum Studies, Museum Science, or a related field. 1-year experience in the career field of curation or a certificate from an approved technical curatorial program in museum management required. Experience: A minimum of 5 years of hands-on experience in the career field of history, geography, library science, museum studies, or museum science role. In lieu of a bachelor's degree, the candidate must have 5+ years of direct museum practice, artifact preservation, curation, or history-related positions. Communication Skills: Strong written and verbal communication abilities with an eagerness to draft, edit, and proofread materials. Attention to Detail: A high degree of accuracy and thoroughness when completing tasks such as inventorying and entering records metadata or recording the origins and significance of archival materials. Organizational Skills: The ability to assist with multiple tasks and prioritize assignments effectively in a fast-paced support role. Organize archival records and apply the proper classification systems to facilitate access to archival materials. Interpersonal Skills: The ability to build effective working relationships with internal colleagues and community partners. Written and Verbal Communication: Strong writing, editing, and presentation skills, with the ability to translate complex information into clear, accessible language. Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
Job Description Job Description The GEOINT History Program Specialist - Mid, is responsible for the development and execution of the historical program, from research and writing to curation and operations. This individual supports the operation and maintenance of the NGA history archives and all associated material residing in the Historical Research Center, and to preserve and communicate NGA's history to NGA's employees and public affairs mission both internally and externally. Duties include content development and execution, museum support, and Historical Research Center archiving and curation. Duties Include: Content Development & Execution: Research, develop, and execute a high volume of historical content illustrating NGA's history for both internal and external audiences. Products include articles, brochures, social media posts, podcast production, website content, museum exhibits, and museum tour guides. Historical Research Center Archiving: Archival processing, customary basic preservation procedures, inventorying and entering records metadata, assisting in collaborative efforts with NGA Records Management and the National Archives. Organize archival records and apply the proper classification systems to facilitate access to archival materials while providing reference services and assistance for users needing archival materials. Research and record the origins and historical significance of archival materials. Answer and receive external phone/email inquiries and ability to conduct the background research to generate a response. Historical Research Center Curation: Record processing for artifacts and assistance with the inventorying and enforcing accountability procedures for historical artifacts in NGA custody. Ensuring measurement and metrics are accurately recorded. Locate new materials and advise government customers on acquisition, preservation, and display possibilities. Assist the Program Manager and NGA Historian on NGA's history audit including attending meetings, working with auditors, and performing curation inspections as required. Work deaccessions forms and reports for items along with managing the removal process from start to finish. NGA Museum Support: Work with other museums on loans, exhibits, artifact solicitation, and advise in acquisition decisions. This also includes researching, developing, and producing historical displays, posters, exhibits, museum experiences, and any museum specific communications about NGA history program. Provide guided tours of the museum and exhibits. Requirements Required Skills: Education: A minimum of a bachelor's degree from an accredited institution in History, Geography, Library Science, Museum Studies, Museum Science, or a related field. 1-year experience in the career field of curation or a certificate from an approved technical curatorial program in museum management required. Experience: A minimum of 5 years of hands-on experience in the career field of history, geography, library science, museum studies, or museum science role. In lieu of a bachelor's degree, the candidate must have 5+ years of direct museum practice, artifact preservation, curation, or history-related positions. Communication Skills: Strong written and verbal communication abilities with an eagerness to draft, edit, and proofread materials. Attention to Detail: A high degree of accuracy and thoroughness when completing tasks such as inventorying and entering records metadata or recording the origins and significance of archival materials. Organizational Skills: The ability to assist with multiple tasks and prioritize assignments effectively in a fast-paced support role. Organize archival records and apply the proper classification systems to facilitate access to archival materials. Interpersonal Skills: The ability to build effective working relationships with internal colleagues and community partners. Written and Verbal Communication: Strong writing, editing, and presentation skills, with the ability to translate complex information into clear, accessible language. Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
09/22/2026
Full time
Job Description Job Description The GEOINT History Program Specialist - Mid, is responsible for the development and execution of the historical program, from research and writing to curation and operations. This individual supports the operation and maintenance of the NGA history archives and all associated material residing in the Historical Research Center, and to preserve and communicate NGA's history to NGA's employees and public affairs mission both internally and externally. Duties include content development and execution, museum support, and Historical Research Center archiving and curation. Duties Include: Content Development & Execution: Research, develop, and execute a high volume of historical content illustrating NGA's history for both internal and external audiences. Products include articles, brochures, social media posts, podcast production, website content, museum exhibits, and museum tour guides. Historical Research Center Archiving: Archival processing, customary basic preservation procedures, inventorying and entering records metadata, assisting in collaborative efforts with NGA Records Management and the National Archives. Organize archival records and apply the proper classification systems to facilitate access to archival materials while providing reference services and assistance for users needing archival materials. Research and record the origins and historical significance of archival materials. Answer and receive external phone/email inquiries and ability to conduct the background research to generate a response. Historical Research Center Curation: Record processing for artifacts and assistance with the inventorying and enforcing accountability procedures for historical artifacts in NGA custody. Ensuring measurement and metrics are accurately recorded. Locate new materials and advise government customers on acquisition, preservation, and display possibilities. Assist the Program Manager and NGA Historian on NGA's history audit including attending meetings, working with auditors, and performing curation inspections as required. Work deaccessions forms and reports for items along with managing the removal process from start to finish. NGA Museum Support: Work with other museums on loans, exhibits, artifact solicitation, and advise in acquisition decisions. This also includes researching, developing, and producing historical displays, posters, exhibits, museum experiences, and any museum specific communications about NGA history program. Provide guided tours of the museum and exhibits. Requirements Required Skills: Education: A minimum of a bachelor's degree from an accredited institution in History, Geography, Library Science, Museum Studies, Museum Science, or a related field. 1-year experience in the career field of curation or a certificate from an approved technical curatorial program in museum management required. Experience: A minimum of 5 years of hands-on experience in the career field of history, geography, library science, museum studies, or museum science role. In lieu of a bachelor's degree, the candidate must have 5+ years of direct museum practice, artifact preservation, curation, or history-related positions. Communication Skills: Strong written and verbal communication abilities with an eagerness to draft, edit, and proofread materials. Attention to Detail: A high degree of accuracy and thoroughness when completing tasks such as inventorying and entering records metadata or recording the origins and significance of archival materials. Organizational Skills: The ability to assist with multiple tasks and prioritize assignments effectively in a fast-paced support role. Organize archival records and apply the proper classification systems to facilitate access to archival materials. Interpersonal Skills: The ability to build effective working relationships with internal colleagues and community partners. Written and Verbal Communication: Strong writing, editing, and presentation skills, with the ability to translate complex information into clear, accessible language. Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of industrial controls and automation experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. PREFERRED QUALIFICATIONS - Master's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or MS degree - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. - Experience designing data centers or critical MEP infrastructure - Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 111 100.00 USD annually
09/22/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of industrial controls and automation experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. PREFERRED QUALIFICATIONS - Master's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or MS degree - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. - Experience designing data centers or critical MEP infrastructure - Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 111 100.00 USD annually
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities As a Data Center Controls Engineer you will: • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers. • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Manassas - 111 100.00 USD annually
09/22/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities As a Data Center Controls Engineer you will: • Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers. • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Manassas - 111 100.00 USD annually
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Strategic Permit Manager role - based in Arlington/Herndon VA, Seattle WA, or Austin TX - will be responsible for coordinating the planning, execution and evaluation of all critical government (aka Authority Having Jurisdiction (AHJ approvals required for land development related to data centers and essential supportive infrastructure. Specifically, the Strategic Permit Manager will support all development permitting processes for their assigned projects and will be responsible for working with partner teams (e.g. transaction, economic development, engineering, construction, utility, and environment teams) to develop, coordinate and negotiate a permit strategy, ensure that strategy is being executed effectively, and identify and mitigate risks associated with AHJ approval processes. Accordingly, the Strategic Permit Manager will crucially be a primary owner of direct AHJ engagement. A successful candidate in this role will have experience with real estate development regulations and AHJ/government engagement. Candidate should have a proven track record of delivering multiple, high-priority projects with tight timelines that required strong project management and cross-functional coordination with internal partner teams and outside consultants and counsel. Candidate must be able work in assigned office up to five days each week, with exception of work travel 25-50% of the time. Key job responsibilities • Identify all government approvals required to construct data center infrastructure. • Support entitlements approval process. • Coordinate internal and external project development teams to develop, negotiate and execute a permitting plan, ensuring all internal and external stakeholders are performing required actions at the appropriate time. • Own key relationships with AHJs and other key external stakeholders to act as a single point of contact for all strategic AHJ approval negotiations and escalations. • Identify, assess, mitigate and communicate risks to the permitting strategy to internal stakeholders and leadership. • Engage and manage the work of entitlement and permitting scheduling consultants and specialists. • Track real-time permit delivery metrics and complete after-action reviews to identify and solution opportunities for process improvement. • 25-50% travel A day in the life - Coordination communications (emails, calls, messages) with internal teams and consultants to plan and execute projects. - Analyze and develop technical AHJ approval materials. - Meet virtually and in-person with AHJ staff to coordinate requirements and approval strategy. - Develop and maintain AHJ approval schedules. - Travel to in-person internal and external meetings and workshops. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree or above - • 2+ years of entitlement and/or site development permitting experience - • 2+ years experience managing programs across cross functional teams, building processes and coordinating development schedules - 5+ years of project management experience in real estate development - 5+ years of working directly with government officials and regulatory bodies experience PREFERRED QUALIFICATIONS - Master's degree - Background in Urban Planning, Land Use Law, or Community Development - AICP or PMP certifications or experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 92 000.00 USD annually USA, VA, Arlington - 92 000.00 USD annually USA, WA, Seattle - 92 000.00 USD annually
09/22/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Strategic Permit Manager role - based in Arlington/Herndon VA, Seattle WA, or Austin TX - will be responsible for coordinating the planning, execution and evaluation of all critical government (aka Authority Having Jurisdiction (AHJ approvals required for land development related to data centers and essential supportive infrastructure. Specifically, the Strategic Permit Manager will support all development permitting processes for their assigned projects and will be responsible for working with partner teams (e.g. transaction, economic development, engineering, construction, utility, and environment teams) to develop, coordinate and negotiate a permit strategy, ensure that strategy is being executed effectively, and identify and mitigate risks associated with AHJ approval processes. Accordingly, the Strategic Permit Manager will crucially be a primary owner of direct AHJ engagement. A successful candidate in this role will have experience with real estate development regulations and AHJ/government engagement. Candidate should have a proven track record of delivering multiple, high-priority projects with tight timelines that required strong project management and cross-functional coordination with internal partner teams and outside consultants and counsel. Candidate must be able work in assigned office up to five days each week, with exception of work travel 25-50% of the time. Key job responsibilities • Identify all government approvals required to construct data center infrastructure. • Support entitlements approval process. • Coordinate internal and external project development teams to develop, negotiate and execute a permitting plan, ensuring all internal and external stakeholders are performing required actions at the appropriate time. • Own key relationships with AHJs and other key external stakeholders to act as a single point of contact for all strategic AHJ approval negotiations and escalations. • Identify, assess, mitigate and communicate risks to the permitting strategy to internal stakeholders and leadership. • Engage and manage the work of entitlement and permitting scheduling consultants and specialists. • Track real-time permit delivery metrics and complete after-action reviews to identify and solution opportunities for process improvement. • 25-50% travel A day in the life - Coordination communications (emails, calls, messages) with internal teams and consultants to plan and execute projects. - Analyze and develop technical AHJ approval materials. - Meet virtually and in-person with AHJ staff to coordinate requirements and approval strategy. - Develop and maintain AHJ approval schedules. - Travel to in-person internal and external meetings and workshops. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree or above - • 2+ years of entitlement and/or site development permitting experience - • 2+ years experience managing programs across cross functional teams, building processes and coordinating development schedules - 5+ years of project management experience in real estate development - 5+ years of working directly with government officials and regulatory bodies experience PREFERRED QUALIFICATIONS - Master's degree - Background in Urban Planning, Land Use Law, or Community Development - AICP or PMP certifications or experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 92 000.00 USD annually USA, VA, Arlington - 92 000.00 USD annually USA, WA, Seattle - 92 000.00 USD annually
Job DescriptionJob DescriptionJob Overview We are seeking an experienced IT Project Manager to oversee diverse IT projects spanning software development, cloud migration, cybersecurity, system integration, data modernization, and infrastructure maintenance initiatives. This role requires proactive leadership, strategic thinking, and hands-on management to ensure successful delivery of technical solutions aligned with organizational and client goals. Key Responsibilities Project Management & Delivery Lead full lifecycle IT projects, including software enhancement, systems integration, infrastructure improvements, and cloud migrations. Manage technical teams to maintain, debug, and enhance critical IT systems and software, ensuring operational stability and security compliance. Prepare project plans, schedules, budgets, and documentation in accordance with established Enterprise Performance Life Cycle (EPLC) frameworks. Execute effective resource allocation and manage project risks to meet client and internal objectives. Technical and System Oversight Oversee system development and integration using technologies such as .NET (C#), Java, SQL Server (SSIS, SSRS, SSAS), SAS, Power BI, and FHIR/HL7 standards. Facilitate seamless integration between new applications and existing technical infrastructure. Ensure adherence to federal IT standards, including ISO 27001, ISO 9001, CMMI Level 3, and NIST security frameworks. Stakeholder Engagement Act as the primary liaison between government clients, internal teams, and external vendors. Coordinate and facilitate meetings, develop agendas, document minutes, and present regular technical and financial status reports to stakeholders. Conduct training sessions, user demonstrations, and presentations to stakeholders. Training and Support Provide first-level support and training to internal teams and external stakeholders. Develop and deliver training materials, facilitate user training sessions, and provide first-level user support through helpdesk channels. Oversee documentation of user guides, technical manuals, and operational procedures. Technical Environment & Tools Proficient in Agile methodologies, DevSecOps, and ITIL best practices. Familiarity with JIRA, Azure DevOps, GitHub, ServiceNow, and SharePoint. Experience with cloud platforms (Azure/AWS), SQL Server, SSIS, SSRS, SSAS, .NET, C#, Java, and Power BI. Knowledge of cybersecurity, FHIR-based interoperability, REST APIs, XML, JSON, and web-based technologies. Requirements 7+ years of IT project management experience, preferably supporting government agencies or public health initiatives. PMP or equivalent certification required; Agile/Scrum certifications preferred. Expertise managing large-scale, multi-system integrations, software deployments, and data-driven projects. Demonstrated proficiency in managing project documentation, scheduling, risk management, and compliance reporting. Proven ability to coordinate diverse teams (developers, analysts, cybersecurity specialists, system engineers). Desired Skills Experience with data analytics, Power BI visualizations, and statistical software (e.g., SAS). Familiarity with geocoding, data quality assurance systems, and medical coding software. Strong knowledge of federal IT security compliance requirements (FedRAMP, HIPAA, NIST). Why Join CTE? Lead transformative IT projects with meaningful impacts on public health and government operations. Collaborative environment emphasizing innovation, continuous improvement, and professional growth. Competitive compensation, comprehensive benefits, and opportunities for career advancement.
09/22/2026
Full time
Job DescriptionJob DescriptionJob Overview We are seeking an experienced IT Project Manager to oversee diverse IT projects spanning software development, cloud migration, cybersecurity, system integration, data modernization, and infrastructure maintenance initiatives. This role requires proactive leadership, strategic thinking, and hands-on management to ensure successful delivery of technical solutions aligned with organizational and client goals. Key Responsibilities Project Management & Delivery Lead full lifecycle IT projects, including software enhancement, systems integration, infrastructure improvements, and cloud migrations. Manage technical teams to maintain, debug, and enhance critical IT systems and software, ensuring operational stability and security compliance. Prepare project plans, schedules, budgets, and documentation in accordance with established Enterprise Performance Life Cycle (EPLC) frameworks. Execute effective resource allocation and manage project risks to meet client and internal objectives. Technical and System Oversight Oversee system development and integration using technologies such as .NET (C#), Java, SQL Server (SSIS, SSRS, SSAS), SAS, Power BI, and FHIR/HL7 standards. Facilitate seamless integration between new applications and existing technical infrastructure. Ensure adherence to federal IT standards, including ISO 27001, ISO 9001, CMMI Level 3, and NIST security frameworks. Stakeholder Engagement Act as the primary liaison between government clients, internal teams, and external vendors. Coordinate and facilitate meetings, develop agendas, document minutes, and present regular technical and financial status reports to stakeholders. Conduct training sessions, user demonstrations, and presentations to stakeholders. Training and Support Provide first-level support and training to internal teams and external stakeholders. Develop and deliver training materials, facilitate user training sessions, and provide first-level user support through helpdesk channels. Oversee documentation of user guides, technical manuals, and operational procedures. Technical Environment & Tools Proficient in Agile methodologies, DevSecOps, and ITIL best practices. Familiarity with JIRA, Azure DevOps, GitHub, ServiceNow, and SharePoint. Experience with cloud platforms (Azure/AWS), SQL Server, SSIS, SSRS, SSAS, .NET, C#, Java, and Power BI. Knowledge of cybersecurity, FHIR-based interoperability, REST APIs, XML, JSON, and web-based technologies. Requirements 7+ years of IT project management experience, preferably supporting government agencies or public health initiatives. PMP or equivalent certification required; Agile/Scrum certifications preferred. Expertise managing large-scale, multi-system integrations, software deployments, and data-driven projects. Demonstrated proficiency in managing project documentation, scheduling, risk management, and compliance reporting. Proven ability to coordinate diverse teams (developers, analysts, cybersecurity specialists, system engineers). Desired Skills Experience with data analytics, Power BI visualizations, and statistical software (e.g., SAS). Familiarity with geocoding, data quality assurance systems, and medical coding software. Strong knowledge of federal IT security compliance requirements (FedRAMP, HIPAA, NIST). Why Join CTE? Lead transformative IT projects with meaningful impacts on public health and government operations. Collaborative environment emphasizing innovation, continuous improvement, and professional growth. Competitive compensation, comprehensive benefits, and opportunities for career advancement.
Job DescriptionJob Description • AI Integration Specialist • AI Adoption / Implementation Manager • Generative AI Solutions Architect Job Description Position Summary We are seeking a hands-on AI Integration Specialist to lead the integration of Claude (and complementary AI tools) into our core business operations. The ideal candidate will identify high-impact use cases, build automated workflows, connect AI to existing tools (CRM, email, accounting, project management, etc.), train the team, and drive measurable efficiency gains. This is a practical, results-oriented role focused on embedding AI into daily processes to save time, improve decision-making, and scale operations-particularly around customer relationship management and business growth. Key Responsibilities • Assess current business workflows and identify opportunities to integrate Claude AI (via API, Claude Projects, Claude Code/Cowork, or desktop tools) for automation in areas like customer outreach, content generation, data analysis, reporting, email responses, inventory/operations notes, and knowledge management. • Design, build, and deploy end-to-end AI-powered workflows, including prompt engineering, custom instructions, skills/agents, integrations with tools like Zapier, Salesforce, Google Workspace, or custom APIs. • Ensure secure, compliant, and reliable AI usage (data privacy, hallucination mitigation, output validation). • Collaborate with department leads (sales, operations, marketing, finance) to pilot and roll out AI solutions, then measure ROI (time saved, error reduction, revenue impact). • Provide training, documentation, and ongoing support to non-technical team members so they can effectively use AI tools. • Monitor AI performance, troubleshoot issues, and stay current with Anthropic/Claude updates and new features. • Recommend additional AI tools or enhancements as needed while keeping the focus on Claude where it excels (reasoning, coding, long-context tasks). • Manage costs (API usage, subscriptions) and scale integrations without disrupting operations. Required Qualifications • 2-5+ years of practical experience integrating generative AI tools (strong preference for Claude/Anthropic ecosystem, including API, Projects, Code, or Cowork). • Proficiency in prompt engineering, building AI agents/workflows, and integrating AI with business software (no-code/low-code tools like Zapier, n8n, or custom scripting in Python/Node.js a plus). • Understanding of business operations and how AI can automate repetitive or knowledge-based tasks. • Strong problem-solving skills and ability to translate business needs into technical AI implementations. • Excellent communication and training skills-able to explain AI concepts simply to non-technical staff. • Experience with data privacy, security best practices, and evaluating AI outputs for accuracy. Preferred Qualifications • Experience in small-to-medium businesses or service-based industries (e.g., customer-focused operations). • Familiarity with CRM systems, email marketing, or customer data workflows. • Basic coding/scripting ability for custom integrations. • Track record of delivering measurable efficiency gains (e.g., hours saved per week, processes automated). Education Bachelor's degree in Computer Science, Information Systems, Business, or related field (or equivalent practical experience). What Success Looks Like Within the first 3-6 months: 5-10 high-value workflows live, team adoption increasing, and documented time/cost savings.
09/22/2026
Full time
Job DescriptionJob Description • AI Integration Specialist • AI Adoption / Implementation Manager • Generative AI Solutions Architect Job Description Position Summary We are seeking a hands-on AI Integration Specialist to lead the integration of Claude (and complementary AI tools) into our core business operations. The ideal candidate will identify high-impact use cases, build automated workflows, connect AI to existing tools (CRM, email, accounting, project management, etc.), train the team, and drive measurable efficiency gains. This is a practical, results-oriented role focused on embedding AI into daily processes to save time, improve decision-making, and scale operations-particularly around customer relationship management and business growth. Key Responsibilities • Assess current business workflows and identify opportunities to integrate Claude AI (via API, Claude Projects, Claude Code/Cowork, or desktop tools) for automation in areas like customer outreach, content generation, data analysis, reporting, email responses, inventory/operations notes, and knowledge management. • Design, build, and deploy end-to-end AI-powered workflows, including prompt engineering, custom instructions, skills/agents, integrations with tools like Zapier, Salesforce, Google Workspace, or custom APIs. • Ensure secure, compliant, and reliable AI usage (data privacy, hallucination mitigation, output validation). • Collaborate with department leads (sales, operations, marketing, finance) to pilot and roll out AI solutions, then measure ROI (time saved, error reduction, revenue impact). • Provide training, documentation, and ongoing support to non-technical team members so they can effectively use AI tools. • Monitor AI performance, troubleshoot issues, and stay current with Anthropic/Claude updates and new features. • Recommend additional AI tools or enhancements as needed while keeping the focus on Claude where it excels (reasoning, coding, long-context tasks). • Manage costs (API usage, subscriptions) and scale integrations without disrupting operations. Required Qualifications • 2-5+ years of practical experience integrating generative AI tools (strong preference for Claude/Anthropic ecosystem, including API, Projects, Code, or Cowork). • Proficiency in prompt engineering, building AI agents/workflows, and integrating AI with business software (no-code/low-code tools like Zapier, n8n, or custom scripting in Python/Node.js a plus). • Understanding of business operations and how AI can automate repetitive or knowledge-based tasks. • Strong problem-solving skills and ability to translate business needs into technical AI implementations. • Excellent communication and training skills-able to explain AI concepts simply to non-technical staff. • Experience with data privacy, security best practices, and evaluating AI outputs for accuracy. Preferred Qualifications • Experience in small-to-medium businesses or service-based industries (e.g., customer-focused operations). • Familiarity with CRM systems, email marketing, or customer data workflows. • Basic coding/scripting ability for custom integrations. • Track record of delivering measurable efficiency gains (e.g., hours saved per week, processes automated). Education Bachelor's degree in Computer Science, Information Systems, Business, or related field (or equivalent practical experience). What Success Looks Like Within the first 3-6 months: 5-10 high-value workflows live, team adoption increasing, and documented time/cost savings.
Job DescriptionJob DescriptionJob Overview We are seeking an experienced IT Project Manager to oversee diverse IT projects spanning software development, cloud migration, cybersecurity, system integration, data modernization, and infrastructure maintenance initiatives. This role requires proactive leadership, strategic thinking, and hands-on management to ensure successful delivery of technical solutions aligned with organizational and client goals. Key Responsibilities Project Management & Delivery Lead full lifecycle IT projects, including software enhancement, systems integration, infrastructure improvements, and cloud migrations. Manage technical teams to maintain, debug, and enhance critical IT systems and software, ensuring operational stability and security compliance. Prepare project plans, schedules, budgets, and documentation in accordance with established Enterprise Performance Life Cycle (EPLC) frameworks. Execute effective resource allocation and manage project risks to meet client and internal objectives. Technical and System Oversight Oversee system development and integration using technologies such as .NET (C#), Java, SQL Server (SSIS, SSRS, SSAS), SAS, Power BI, and FHIR/HL7 standards. Facilitate seamless integration between new applications and existing technical infrastructure. Ensure adherence to federal IT standards, including ISO 27001, ISO 9001, CMMI Level 3, and NIST security frameworks. Stakeholder Engagement Act as the primary liaison between government clients, internal teams, and external vendors. Coordinate and facilitate meetings, develop agendas, document minutes, and present regular technical and financial status reports to stakeholders. Conduct training sessions, user demonstrations, and presentations to stakeholders. Training and Support Provide first-level support and training to internal teams and external stakeholders. Develop and deliver training materials, facilitate user training sessions, and provide first-level user support through helpdesk channels. Oversee documentation of user guides, technical manuals, and operational procedures. Technical Environment & Tools Proficient in Agile methodologies, DevSecOps, and ITIL best practices. Familiarity with JIRA, Azure DevOps, GitHub, ServiceNow, and SharePoint. Experience with cloud platforms (Azure/AWS), SQL Server, SSIS, SSRS, SSAS, .NET, C#, Java, and Power BI. Knowledge of cybersecurity, FHIR-based interoperability, REST APIs, XML, JSON, and web-based technologies. Requirements 7+ years of IT project management experience, preferably supporting government agencies or public health initiatives. PMP or equivalent certification required; Agile/Scrum certifications preferred. Expertise managing large-scale, multi-system integrations, software deployments, and data-driven projects. Demonstrated proficiency in managing project documentation, scheduling, risk management, and compliance reporting. Proven ability to coordinate diverse teams (developers, analysts, cybersecurity specialists, system engineers). Desired Skills Experience with data analytics, Power BI visualizations, and statistical software (e.g., SAS). Familiarity with geocoding, data quality assurance systems, and medical coding software. Strong knowledge of federal IT security compliance requirements (FedRAMP, HIPAA, NIST). Why Join CTE? Lead transformative IT projects with meaningful impacts on public health and government operations. Collaborative environment emphasizing innovation, continuous improvement, and professional growth. Competitive compensation, comprehensive benefits, and opportunities for career advancement.
09/22/2026
Full time
Job DescriptionJob DescriptionJob Overview We are seeking an experienced IT Project Manager to oversee diverse IT projects spanning software development, cloud migration, cybersecurity, system integration, data modernization, and infrastructure maintenance initiatives. This role requires proactive leadership, strategic thinking, and hands-on management to ensure successful delivery of technical solutions aligned with organizational and client goals. Key Responsibilities Project Management & Delivery Lead full lifecycle IT projects, including software enhancement, systems integration, infrastructure improvements, and cloud migrations. Manage technical teams to maintain, debug, and enhance critical IT systems and software, ensuring operational stability and security compliance. Prepare project plans, schedules, budgets, and documentation in accordance with established Enterprise Performance Life Cycle (EPLC) frameworks. Execute effective resource allocation and manage project risks to meet client and internal objectives. Technical and System Oversight Oversee system development and integration using technologies such as .NET (C#), Java, SQL Server (SSIS, SSRS, SSAS), SAS, Power BI, and FHIR/HL7 standards. Facilitate seamless integration between new applications and existing technical infrastructure. Ensure adherence to federal IT standards, including ISO 27001, ISO 9001, CMMI Level 3, and NIST security frameworks. Stakeholder Engagement Act as the primary liaison between government clients, internal teams, and external vendors. Coordinate and facilitate meetings, develop agendas, document minutes, and present regular technical and financial status reports to stakeholders. Conduct training sessions, user demonstrations, and presentations to stakeholders. Training and Support Provide first-level support and training to internal teams and external stakeholders. Develop and deliver training materials, facilitate user training sessions, and provide first-level user support through helpdesk channels. Oversee documentation of user guides, technical manuals, and operational procedures. Technical Environment & Tools Proficient in Agile methodologies, DevSecOps, and ITIL best practices. Familiarity with JIRA, Azure DevOps, GitHub, ServiceNow, and SharePoint. Experience with cloud platforms (Azure/AWS), SQL Server, SSIS, SSRS, SSAS, .NET, C#, Java, and Power BI. Knowledge of cybersecurity, FHIR-based interoperability, REST APIs, XML, JSON, and web-based technologies. Requirements 7+ years of IT project management experience, preferably supporting government agencies or public health initiatives. PMP or equivalent certification required; Agile/Scrum certifications preferred. Expertise managing large-scale, multi-system integrations, software deployments, and data-driven projects. Demonstrated proficiency in managing project documentation, scheduling, risk management, and compliance reporting. Proven ability to coordinate diverse teams (developers, analysts, cybersecurity specialists, system engineers). Desired Skills Experience with data analytics, Power BI visualizations, and statistical software (e.g., SAS). Familiarity with geocoding, data quality assurance systems, and medical coding software. Strong knowledge of federal IT security compliance requirements (FedRAMP, HIPAA, NIST). Why Join CTE? Lead transformative IT projects with meaningful impacts on public health and government operations. Collaborative environment emphasizing innovation, continuous improvement, and professional growth. Competitive compensation, comprehensive benefits, and opportunities for career advancement.
Who We Are Cintra is a multi-cloud and multi-database services provider at the forefront of the evolution of enterprise workload migration to the cloud, successfully moving some of the largest applications and database workloads to modern cloud platforms. The company is growing at a fast pace and has a global presence with offices in the US, UK, LATAM and India . Your Mission We are seeking an experienced Senior Project Manager to lead complex, customer-facing Oracle Database, Infrastructure, and Cloud Transformation programs, primarily involving migrations from on-premises environments to Multi cloud (AWS/OCI/Azure/GCP). The ideal candidate combines strong project/program management, commercial ownership, customer-facing consulting experience, and sufficient technical understanding of Oracle and cloud technologies to effectively lead architects, engineers, DBAs, partners, and customer teams. Key Responsibilities Lead end-to-end Oracle Database, infrastructure, cloud migration, modernization, and transformation projects across Global customers Manage projects through assessment, planning, design, migration, testing, cutover, hypercare, and transition to operations Manage multiple concurrent projects/programs with an overall portfolio size of approximately $5M-$10M Own project scope, schedule, budget, resources, risks, dependencies, quality, governance, and customer commitments Manage project financials including budget tracking, forecasting, invoicing, revenue/cost visibility, resource utilization, Service Delivery KPI's and team timesheet reviews Lead customer meetings, project reviews, steering committees, executive reporting, risk management, and escalations Manage complex multi-vendor environments involving customers, AWS, Microsoft Azure, Oracle, partners, subcontractors, and internal delivery teams Manage SOW commitments, milestones, deliverables, change controls, and change orders Experience with Fixed Price, T&M, milestone-based, and Managed Services commercial models Work closely with Oracle DBAs, cloud architects, infrastructure engineers, application teams, security teams, and migration specialists Support projects utilizing AWS, Oracle and Azure migration/modernization funding programs, including tracking funding milestones, deliverables, documentation, and completion requirements Ensure successful transition of migrated environments into Managed Services and steady-state operations Experience in managing a portfolio of MSP Clients additional to implementation projects will be an advantage as the overall responsibility will include both project services and managed services What You Bring Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) 10-15 years of IT Project/Program Management experience, preferably within IT Consulting or Professional Services Strong experience with Oracle Database and infrastructure migrations from on premises to AWS, OCI and/or Azure/GCP ️ 5+ years experience across Azure / OCI / AWS / Engineered Systems (any combination) High-level technical understanding of Oracle Database architecture, migration approaches, cloud infrastructure, networking, security, HA/DR, backup/recovery, and production operations Experience managing $5M-$10M project/program portfolios Experience managing customer-facing consulting engagements and multi-vendor delivery environments PMP certification or equivalent recognized certification required Working knowledge of AI/Generative AI and automation, including practical applications within project delivery, reporting, productivity, or operations Must be authorized to work without current or future employer sponsorship Strong stakeholder management, executive communication, negotiation, risk management, and escalation-management skills Proficiency in Project Management tools including Jira, Fresh Service, Microsoft Project Plans, or equivalent ️ Well versed with Waterfall, Agile and Hybrid methodologies Bonus Points If You Have Experience with Oracle Database Managed Services and Infrastructure Operations Understanding of 24x7 production support, SLA/KPI management, Incident/Problem/Change Management, Major Incidents, RCA, and ITIL practices Experience managing migration cutovers, hypercare, and transition to Managed Services AWS/Azure cloud certifications and/or ITIL certification are desirable Why Join Cintra? Work with a global leader in cloud transformation and database modernization Lead high-profile enterprise migration and transformation programs Collaborate with world-class architects, engineers, DBAs, partners, and customers Be part of a fast-growing organization with global reach and exciting career opportunities Salary range for this role is $140k-$160k Ready to Make an Impact? Join and help deliver world-class Oracle, Infrastructure, and Cloud Transformation programs for customers around the globe. Equal Opportunity Employer Cintra Software & Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by law.
09/22/2026
Full time
Who We Are Cintra is a multi-cloud and multi-database services provider at the forefront of the evolution of enterprise workload migration to the cloud, successfully moving some of the largest applications and database workloads to modern cloud platforms. The company is growing at a fast pace and has a global presence with offices in the US, UK, LATAM and India . Your Mission We are seeking an experienced Senior Project Manager to lead complex, customer-facing Oracle Database, Infrastructure, and Cloud Transformation programs, primarily involving migrations from on-premises environments to Multi cloud (AWS/OCI/Azure/GCP). The ideal candidate combines strong project/program management, commercial ownership, customer-facing consulting experience, and sufficient technical understanding of Oracle and cloud technologies to effectively lead architects, engineers, DBAs, partners, and customer teams. Key Responsibilities Lead end-to-end Oracle Database, infrastructure, cloud migration, modernization, and transformation projects across Global customers Manage projects through assessment, planning, design, migration, testing, cutover, hypercare, and transition to operations Manage multiple concurrent projects/programs with an overall portfolio size of approximately $5M-$10M Own project scope, schedule, budget, resources, risks, dependencies, quality, governance, and customer commitments Manage project financials including budget tracking, forecasting, invoicing, revenue/cost visibility, resource utilization, Service Delivery KPI's and team timesheet reviews Lead customer meetings, project reviews, steering committees, executive reporting, risk management, and escalations Manage complex multi-vendor environments involving customers, AWS, Microsoft Azure, Oracle, partners, subcontractors, and internal delivery teams Manage SOW commitments, milestones, deliverables, change controls, and change orders Experience with Fixed Price, T&M, milestone-based, and Managed Services commercial models Work closely with Oracle DBAs, cloud architects, infrastructure engineers, application teams, security teams, and migration specialists Support projects utilizing AWS, Oracle and Azure migration/modernization funding programs, including tracking funding milestones, deliverables, documentation, and completion requirements Ensure successful transition of migrated environments into Managed Services and steady-state operations Experience in managing a portfolio of MSP Clients additional to implementation projects will be an advantage as the overall responsibility will include both project services and managed services What You Bring Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) 10-15 years of IT Project/Program Management experience, preferably within IT Consulting or Professional Services Strong experience with Oracle Database and infrastructure migrations from on premises to AWS, OCI and/or Azure/GCP ️ 5+ years experience across Azure / OCI / AWS / Engineered Systems (any combination) High-level technical understanding of Oracle Database architecture, migration approaches, cloud infrastructure, networking, security, HA/DR, backup/recovery, and production operations Experience managing $5M-$10M project/program portfolios Experience managing customer-facing consulting engagements and multi-vendor delivery environments PMP certification or equivalent recognized certification required Working knowledge of AI/Generative AI and automation, including practical applications within project delivery, reporting, productivity, or operations Must be authorized to work without current or future employer sponsorship Strong stakeholder management, executive communication, negotiation, risk management, and escalation-management skills Proficiency in Project Management tools including Jira, Fresh Service, Microsoft Project Plans, or equivalent ️ Well versed with Waterfall, Agile and Hybrid methodologies Bonus Points If You Have Experience with Oracle Database Managed Services and Infrastructure Operations Understanding of 24x7 production support, SLA/KPI management, Incident/Problem/Change Management, Major Incidents, RCA, and ITIL practices Experience managing migration cutovers, hypercare, and transition to Managed Services AWS/Azure cloud certifications and/or ITIL certification are desirable Why Join Cintra? Work with a global leader in cloud transformation and database modernization Lead high-profile enterprise migration and transformation programs Collaborate with world-class architects, engineers, DBAs, partners, and customers Be part of a fast-growing organization with global reach and exciting career opportunities Salary range for this role is $140k-$160k Ready to Make an Impact? Join and help deliver world-class Oracle, Infrastructure, and Cloud Transformation programs for customers around the globe. Equal Opportunity Employer Cintra Software & Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by law.
Position is 100% on-site Secret Clearance Is Required VSolvitis looking for a broadly talented Data Scientist with quantitative research skills to take an active role on our data analytics team. You will work on vast amounts of DEA data to discover hidden information by applying modern statistical and ML/AI techniques. The main scripting languages used on this program are Python and some 'R'. The databases are MS SQL Server and Elastic Search and are used against the enterprise data warehouses with Kibana, Tableau or other BI and Visualization tools. This is a mature team that is high profile and charged with delivering solutions in Data Sciences enabling maximum leverage of DEA master data. At a higher Level, this position is part of a team of developers and IT SME's who support the DEA data warehouse project and the ability to recognize opportunities for the correlation of data is vital for this position. The need for strategic thinking, with the ability to easily spot gaps, ensure accuracy, and find differences in what should be the same values in data, and lags in data that will ultimately affect velocity and overall quality of the products, is highly desired. Your primary focus will be applying data mining techniques, doing statistical analysis, and building high-quality prediction systems integrated with DEA programs and DEA data (e.g. structured, unstructured, and mixed datasets). You will also design and develop automatic scoring using machine learning techniques, build recommendation systems, design, and develop classifiers for feature extraction. This program is one in which pushing boundaries and innovation within the scope of the program is valued. There is a fully supported effort to develop and further Power BI/ML/AI in the quest for 'making the data dance'. The Data Sciences group provides innovative algorithm development using various techniques to achieve desired insight or open eyes to new revealing results and possibilities. In addition to technical knowledge the team values the ability to collaborate and communicate with one another to ensure a highly productive, respectful, and harmonious work setting, be it virtual or mixed of onsite and remote. As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on the assigned tasks, and completing other tasks as assigned. Responsibilities Work with large DEA data using descriptive statistics and data visualization tools Create insights from existing DEA data, and drive the collection of new data and ways to address new data Collaborate with clients and team members to understand and communicate results, and to put insights into operation Enhancing data collection procedures to include information that is relevant for building analytical systems Doing ad-hoc analysis and presenting results in a clear manner Work with other team members such as those focused on Data warehousing, Tools development, software development, DevOps, systems analysts etc. Design accurate and scalable prediction algorithms Collaborate with engineering team to bring analytical prototypes to production Generate actionable insights for business improvements Basic Qualifications U.S. Citizenship Required Secret Clearance Required Must be able to pass a DEA Security Approval Team experience (i.e., managing tasks with other Data Scientists; communicator to client and other DEA Team Leads; good communication skills orally and in writing) At least 2 years of data science and custom Machine Learning and AI model training experience solved 'real world' problem (to include supervised and unsupervised) and Natural Language Processing (NLP) expertise focusing on unstructured data with Anaconda, VScode with Git Version control Bachelor's or Master's degree in Computer Science, Data Science, or a related field. 5+ years' of professional experience in data science and analysis 5+ years' Python, "R" or other scripting languages 2+ years' database experience ML practice - using scikit learn, tensorflow, or pytorch and perform DEA (Data exploration Analysis), clean data, model selection, feature selection/tuning, and deployment 2+ years' experience with data visualization tools Utilize a strong understanding of Machine Learning basics to design and implement effective models for specific industry/sector applications. Professional experience in implementing and deploying Deep Learning models to solve complex problems Collaborate with cross-functional teams as a team player to integrate data science solutions into our products and services. Demonstrate excellent communication skills to convey complex technical concepts to non-technical stakeholders and team members. Utilize Git for version control, ensuring effective collaboration and code management within the team. Embrace Agile methodologies to adapt to fast-paced development cycles and deliver high-quality results. Solid understanding of statistical analysis and data visualization techniques. Ability to work independently and collaboratively in a team-oriented environment. Dedication to continued learning, be team-oriented, self-driven, quality minded, and customer-friendly If applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered Preferred Qualifications (but not required) Graduate degree in a quantitative social science or a STEM field highly desired 10+ years' of professional experience in data science and analysis 10+ years' Python, "R" or other scripting languages 5+ years' of relational database experience 5+ years of non-relational/big data experience Experience or knowledge of ELK may be helpful Experience with common data science toolkits, such as R, Weka, NumPy, MatLab, etc. Proficiency in using data query languages such as SQL, Hive, Pig, Pandas, MongoDB Proficiency in big data modeling work: Hadoop, Pig, Scala, Spark Good, applied statistics skills, such as distributions, statistical testing, regression, etc. Substantial experience with statistics and the scientific method, and the ability to perform self-directed hypothesis-driven research Company Summary Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
09/22/2026
Full time
Position is 100% on-site Secret Clearance Is Required VSolvitis looking for a broadly talented Data Scientist with quantitative research skills to take an active role on our data analytics team. You will work on vast amounts of DEA data to discover hidden information by applying modern statistical and ML/AI techniques. The main scripting languages used on this program are Python and some 'R'. The databases are MS SQL Server and Elastic Search and are used against the enterprise data warehouses with Kibana, Tableau or other BI and Visualization tools. This is a mature team that is high profile and charged with delivering solutions in Data Sciences enabling maximum leverage of DEA master data. At a higher Level, this position is part of a team of developers and IT SME's who support the DEA data warehouse project and the ability to recognize opportunities for the correlation of data is vital for this position. The need for strategic thinking, with the ability to easily spot gaps, ensure accuracy, and find differences in what should be the same values in data, and lags in data that will ultimately affect velocity and overall quality of the products, is highly desired. Your primary focus will be applying data mining techniques, doing statistical analysis, and building high-quality prediction systems integrated with DEA programs and DEA data (e.g. structured, unstructured, and mixed datasets). You will also design and develop automatic scoring using machine learning techniques, build recommendation systems, design, and develop classifiers for feature extraction. This program is one in which pushing boundaries and innovation within the scope of the program is valued. There is a fully supported effort to develop and further Power BI/ML/AI in the quest for 'making the data dance'. The Data Sciences group provides innovative algorithm development using various techniques to achieve desired insight or open eyes to new revealing results and possibilities. In addition to technical knowledge the team values the ability to collaborate and communicate with one another to ensure a highly productive, respectful, and harmonious work setting, be it virtual or mixed of onsite and remote. As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on the assigned tasks, and completing other tasks as assigned. Responsibilities Work with large DEA data using descriptive statistics and data visualization tools Create insights from existing DEA data, and drive the collection of new data and ways to address new data Collaborate with clients and team members to understand and communicate results, and to put insights into operation Enhancing data collection procedures to include information that is relevant for building analytical systems Doing ad-hoc analysis and presenting results in a clear manner Work with other team members such as those focused on Data warehousing, Tools development, software development, DevOps, systems analysts etc. Design accurate and scalable prediction algorithms Collaborate with engineering team to bring analytical prototypes to production Generate actionable insights for business improvements Basic Qualifications U.S. Citizenship Required Secret Clearance Required Must be able to pass a DEA Security Approval Team experience (i.e., managing tasks with other Data Scientists; communicator to client and other DEA Team Leads; good communication skills orally and in writing) At least 2 years of data science and custom Machine Learning and AI model training experience solved 'real world' problem (to include supervised and unsupervised) and Natural Language Processing (NLP) expertise focusing on unstructured data with Anaconda, VScode with Git Version control Bachelor's or Master's degree in Computer Science, Data Science, or a related field. 5+ years' of professional experience in data science and analysis 5+ years' Python, "R" or other scripting languages 2+ years' database experience ML practice - using scikit learn, tensorflow, or pytorch and perform DEA (Data exploration Analysis), clean data, model selection, feature selection/tuning, and deployment 2+ years' experience with data visualization tools Utilize a strong understanding of Machine Learning basics to design and implement effective models for specific industry/sector applications. Professional experience in implementing and deploying Deep Learning models to solve complex problems Collaborate with cross-functional teams as a team player to integrate data science solutions into our products and services. Demonstrate excellent communication skills to convey complex technical concepts to non-technical stakeholders and team members. Utilize Git for version control, ensuring effective collaboration and code management within the team. Embrace Agile methodologies to adapt to fast-paced development cycles and deliver high-quality results. Solid understanding of statistical analysis and data visualization techniques. Ability to work independently and collaboratively in a team-oriented environment. Dedication to continued learning, be team-oriented, self-driven, quality minded, and customer-friendly If applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered Preferred Qualifications (but not required) Graduate degree in a quantitative social science or a STEM field highly desired 10+ years' of professional experience in data science and analysis 10+ years' Python, "R" or other scripting languages 5+ years' of relational database experience 5+ years of non-relational/big data experience Experience or knowledge of ELK may be helpful Experience with common data science toolkits, such as R, Weka, NumPy, MatLab, etc. Proficiency in using data query languages such as SQL, Hive, Pig, Pandas, MongoDB Proficiency in big data modeling work: Hadoop, Pig, Scala, Spark Good, applied statistics skills, such as distributions, statistical testing, regression, etc. Substantial experience with statistics and the scientific method, and the ability to perform self-directed hypothesis-driven research Company Summary Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Oracle EPM Financial Consolidation and Close (FCCS) Production Support Specialist (Onsite) to join our team in Jersey City, New Jersey (US-NJ), United States (US). We are seeking an experienced Oracle EDMCS professional to lead the implementation, maintenance, and governance of enterprise metadata and master data management solutions. You will ensure that hierarchies, dimensions, and reference data remain accurate, synchronized, and well-controlled across Oracle EPM, ERP, and downstream third-party applications. This role partners with Finance, Accounting, and IT stakeholders to support, enhance, and optimize existing financial systems and integrations. Job Responsibilities Include: Provide day-to-day functional and technical support for Oracle Financial Consolidation and Close (FCCS), including metadata management, consolidation rules, workflows, and process monitoring. Configure core EDMCS components including Node Types, Node Sets, Viewpoints, Hierarchies, and Property Definitions Design scalable organizational data structures for the Chart of Accounts (COA), Cost Centers, Departments, Legal Entities, and Product Hierarchies Set up integrations and data synchronization between EDMCS and Oracle Cloud applications (such as FCCS, Planning/Freeform, and ERP Cloud) Maintain and enhance ERP, EPM , Custom applications scenarios, entities, accounts, and intercompany structures. Define and manage metadata approval workflows, request interfaces, and change control mechanisms. Establish business validation rules, derivations, and subscriptions to automate and control data changes. Maintain system security, access controls, and granular role assignments Troubleshoot consolidation issues, data discrepancies, and financial reporting variances across source systems. Manage system operations related to the close process, including running consolidations, translations, calculations, and validations. Collaborate with IT, data engineering, and application owners during integration projects, upgrades, and system migrations. Serve as a subject matter expert (SME) on EDMCS functionality and work with stakeholder for any BAU changes Ensure reporting aligns with corporate accounting policies, financial structures, and audit requirements. Provide user training, guidance, and support for change request submission and hierarchy management. Document issues, enhancements, and process changes following ITIL standards (ServiceNow or similar). Support internal and external audit activities through documentation, controls, and system evidence. Recommend technology and process improvements that enhance financial operations efficiency. Work with cross functional teams to automate manual financial workflows using the appropriate tools. Identify opportunities to optimize metadata structures, automation, and data governance workflows. Basic Qualifications: 5-8+ years of experience in Oracle EPM/ERP, with hands-on expertise specifically in Oracle EDMCS. 5+ years of experience supporting Oracle FCCS and/or Hyperion Financial Management. 3-5 years of experience with data exchange/FDMEE/FDM data integrations. 3-5 years of strong understanding of financial accounting, consolidations, intercompany eliminations, FX translation, and period-close processes. + 5 years of experience with Oracle Cloud Narrative Reporting/Reports and/or Financial Reporting Studio Web +5 years of experience with Oracle Smart View (creating new reports, supporting ad hoc, break fix, etc.) 5+ years of Experience managing hierarchies, dimensions, and metadata governance processes. 5+ years of Hands-on experience configuring integrations, exports/imports, and connections to source/target systems. Preferred Skills: Strong knowledge of automation using Oracle EPMAutomate. Strong analytical, documentation, and problem solving skills. Highly organized and detail oriented. Strong communicator able to partner effectively with Finance, IT, and business stakeholders. Adaptable and proactive, with a continuous improvement mindset. Comfortable managing multiple priorities in a dynamic environment. Experience with Oracle ERP Cloud, data warehouses, OCI, Oracle API Gateway. Basic understanding on Oracle ARCS, ,FreeForm, TRCS products knowledge. Experience in the Banking sector is preferred. Ability to write Groovy rules, REST API calls, or SQL is preferred. Oracle EPM Cloud EDMCS certification is preferred. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $123,210 - $205,350 per annum. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
09/22/2026
Full time
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Oracle EPM Financial Consolidation and Close (FCCS) Production Support Specialist (Onsite) to join our team in Jersey City, New Jersey (US-NJ), United States (US). We are seeking an experienced Oracle EDMCS professional to lead the implementation, maintenance, and governance of enterprise metadata and master data management solutions. You will ensure that hierarchies, dimensions, and reference data remain accurate, synchronized, and well-controlled across Oracle EPM, ERP, and downstream third-party applications. This role partners with Finance, Accounting, and IT stakeholders to support, enhance, and optimize existing financial systems and integrations. Job Responsibilities Include: Provide day-to-day functional and technical support for Oracle Financial Consolidation and Close (FCCS), including metadata management, consolidation rules, workflows, and process monitoring. Configure core EDMCS components including Node Types, Node Sets, Viewpoints, Hierarchies, and Property Definitions Design scalable organizational data structures for the Chart of Accounts (COA), Cost Centers, Departments, Legal Entities, and Product Hierarchies Set up integrations and data synchronization between EDMCS and Oracle Cloud applications (such as FCCS, Planning/Freeform, and ERP Cloud) Maintain and enhance ERP, EPM , Custom applications scenarios, entities, accounts, and intercompany structures. Define and manage metadata approval workflows, request interfaces, and change control mechanisms. Establish business validation rules, derivations, and subscriptions to automate and control data changes. Maintain system security, access controls, and granular role assignments Troubleshoot consolidation issues, data discrepancies, and financial reporting variances across source systems. Manage system operations related to the close process, including running consolidations, translations, calculations, and validations. Collaborate with IT, data engineering, and application owners during integration projects, upgrades, and system migrations. Serve as a subject matter expert (SME) on EDMCS functionality and work with stakeholder for any BAU changes Ensure reporting aligns with corporate accounting policies, financial structures, and audit requirements. Provide user training, guidance, and support for change request submission and hierarchy management. Document issues, enhancements, and process changes following ITIL standards (ServiceNow or similar). Support internal and external audit activities through documentation, controls, and system evidence. Recommend technology and process improvements that enhance financial operations efficiency. Work with cross functional teams to automate manual financial workflows using the appropriate tools. Identify opportunities to optimize metadata structures, automation, and data governance workflows. Basic Qualifications: 5-8+ years of experience in Oracle EPM/ERP, with hands-on expertise specifically in Oracle EDMCS. 5+ years of experience supporting Oracle FCCS and/or Hyperion Financial Management. 3-5 years of experience with data exchange/FDMEE/FDM data integrations. 3-5 years of strong understanding of financial accounting, consolidations, intercompany eliminations, FX translation, and period-close processes. + 5 years of experience with Oracle Cloud Narrative Reporting/Reports and/or Financial Reporting Studio Web +5 years of experience with Oracle Smart View (creating new reports, supporting ad hoc, break fix, etc.) 5+ years of Experience managing hierarchies, dimensions, and metadata governance processes. 5+ years of Hands-on experience configuring integrations, exports/imports, and connections to source/target systems. Preferred Skills: Strong knowledge of automation using Oracle EPMAutomate. Strong analytical, documentation, and problem solving skills. Highly organized and detail oriented. Strong communicator able to partner effectively with Finance, IT, and business stakeholders. Adaptable and proactive, with a continuous improvement mindset. Comfortable managing multiple priorities in a dynamic environment. Experience with Oracle ERP Cloud, data warehouses, OCI, Oracle API Gateway. Basic understanding on Oracle ARCS, ,FreeForm, TRCS products knowledge. Experience in the Banking sector is preferred. Ability to write Groovy rules, REST API calls, or SQL is preferred. Oracle EPM Cloud EDMCS certification is preferred. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $123,210 - $205,350 per annum. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Job Title: Specialist, Systems Engineer - User Acceptance Tester Job Code: 42626 Job Location: Springfield, VA (100% Onsite) Work Schedule: 5/8 Monday-Friday Job Description: L3Harris Technologies currently has an opening for a User Acceptance Tester with expertise in Test and Integration for an important National Security Program. The successful candidate will support a high performing team of Government and Contractor professionals by testing software releases to ensure they function correctly, documenting failed test cases, and documenting any changes or updates needed to existing procedures. This role is critical in maintaining the integrity and performance of our software products. Essential Functions: Design, develop, and manage test cases, including traceability to requirements, user stories, etc. Execute software testing events using industry-accepted test tools. Participate in User Acceptance Testing (UAT) and Government Acceptance Testing (GGAT) exercises. Document and report any bugs, issues, discrepancies, or failed test cases found during testing government defect tracking tool. Develop/deliver test reports as well as present finding to project stakeholders. Able to independently develop and precisely follow test scripts with attention to detail, document findings. Use strong written and verbal communication skills, with experience updating senior leadership. Able to work independently with minimum supervision. Qualifications: Bachelor's Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Active Top Secret/SCI with CI Polygraph 5+ years of software integration and test experience with a focus on user acceptance testing (UAT). Experience developing and executing manual and automated software tests. Experience using industry-accepted test automation tools, such as Test Complete or Selenium. Experience using industry-accepted requirements repository and defect tracking tools (ex. Backlog, Bugzilla, Jira, etc.) Preferred Additional Skills: Knowledge of NRO organization and operational missions. Relevant certification or coursework (e.g., ISTQB Certified Tester - Acceptance Testing (CT-AcT). In compliance with pay transparency requirements, the salary range for this role in Virginia - Greater Washington, D.C. Area is $106,500 - $197,500.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
09/22/2026
Full time
Job Title: Specialist, Systems Engineer - User Acceptance Tester Job Code: 42626 Job Location: Springfield, VA (100% Onsite) Work Schedule: 5/8 Monday-Friday Job Description: L3Harris Technologies currently has an opening for a User Acceptance Tester with expertise in Test and Integration for an important National Security Program. The successful candidate will support a high performing team of Government and Contractor professionals by testing software releases to ensure they function correctly, documenting failed test cases, and documenting any changes or updates needed to existing procedures. This role is critical in maintaining the integrity and performance of our software products. Essential Functions: Design, develop, and manage test cases, including traceability to requirements, user stories, etc. Execute software testing events using industry-accepted test tools. Participate in User Acceptance Testing (UAT) and Government Acceptance Testing (GGAT) exercises. Document and report any bugs, issues, discrepancies, or failed test cases found during testing government defect tracking tool. Develop/deliver test reports as well as present finding to project stakeholders. Able to independently develop and precisely follow test scripts with attention to detail, document findings. Use strong written and verbal communication skills, with experience updating senior leadership. Able to work independently with minimum supervision. Qualifications: Bachelor's Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Active Top Secret/SCI with CI Polygraph 5+ years of software integration and test experience with a focus on user acceptance testing (UAT). Experience developing and executing manual and automated software tests. Experience using industry-accepted test automation tools, such as Test Complete or Selenium. Experience using industry-accepted requirements repository and defect tracking tools (ex. Backlog, Bugzilla, Jira, etc.) Preferred Additional Skills: Knowledge of NRO organization and operational missions. Relevant certification or coursework (e.g., ISTQB Certified Tester - Acceptance Testing (CT-AcT). In compliance with pay transparency requirements, the salary range for this role in Virginia - Greater Washington, D.C. Area is $106,500 - $197,500.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
Job Description Job Description Pay: $44.85 - $74.00 hourly, depending on experience Benefits: Medical, Dental, Vision, Paid Time Off, Paid Holidays, Employee Assistance Program, and other company-sponsored benefits Security Clearance: Ability to obtain and maintain a government security clearance if required Are you passionate about cybersecurity, compliance, and protecting critical systems from evolving threats? PEMCCO is seeking an Information Security Specialist to support the security, compliance, and continuous monitoring of information systems that support critical government missions. This role is ideal for a cybersecurity professional who enjoys vulnerability management, security assessments, Risk Management Framework (RMF) activities, and helping organizations maintain strong security postures in complex environments. This opportunity is a strong fit for candidates with experience in information assurance, information security, cybersecurity, system security, RMF, compliance, vulnerability management, continuous monitoring, or cybersecurity operations. About PEMCCO PEMCCO supports complex technical and operational programs by providing skilled professionals who help customers achieve mission success. We offer opportunities to work on impactful projects, collaborate with experienced teams, and contribute to innovative solutions that support critical government operations. Job Overview As an Information Security Specialist, you will support the implementation, assessment, and maintenance of security controls that protect information systems, networks, and sensitive data. You will work closely with engineers, system administrators, software developers, and stakeholders to ensure systems comply with cybersecurity requirements and are protected against emerging threats. This role offers an excellent opportunity to expand your cybersecurity expertise while supporting mission-critical systems, compliance initiatives, and security programs. What You'll Do Support the implementation and maintenance of information security controls and safeguards Assist with Risk Management Framework (RMF) and Assessment & Authorization (A&A) activities Review system security documentation for accuracy, completeness, and compliance Conduct security assessments, vulnerability scans, and risk analyses Identify, document, track, and support remediation of security vulnerabilities and deficiencies Support the development and maintenance of System Security Plans (SSPs), Security Assessment Reports (SARs), Plans of Action & Milestones (POA&Ms), and related security documentation Monitor compliance with applicable cybersecurity policies, standards, and regulations Support continuous monitoring activities and security posture assessments Coordinate with engineers, administrators, developers, and stakeholders to ensure security requirements are incorporated throughout the system lifecycle Assist with incident response, security investigations, and remediation activities Maintain security records, reports, and compliance documentation Support cybersecurity audits, inspections, and authorization activities What You Bring Required Qualifications Bachelor's degree in Cybersecurity, Information Assurance, Information Systems, Information Technology, Computer Science, Engineering, or a related field Three (3) years of experience in information assurance, information security, cybersecurity, system security, RMF, compliance, or a related field Knowledge of information assurance and cybersecurity principles Knowledge of Risk Management Framework (RMF) processes and security compliance requirements Knowledge of security controls, vulnerability management, and risk assessment methodologies Knowledge of NIST, DoD, and federal cybersecurity requirements Ability to identify, analyze, and document security risks and vulnerabilities Ability to interpret and apply security policies, standards, and procedures Strong analytical and problem-solving skills Strong written and verbal communication skills Ability to prepare and maintain security documentation Ability to work independently and collaboratively within a multidisciplinary team Proficiency with standard office software and cybersecurity tools Ability to obtain and maintain a government security clearance if required Must meet applicable DoD 8140 workforce qualification requirements if required by contract Preferred Experience Master's degree in Cybersecurity, Information Assurance, Information Systems, or a related technical discipline Experience supporting Department of Defense or Federal Government programs Experience supporting RMF and Assessment & Authorization activities Experience developing and maintaining security documentation Experience supporting vulnerability management, compliance, or continuous monitoring initiatives Experience supporting cybersecurity assessments, audits, or accreditation activities Why Join PEMCCO? Support critical government and customer missions through strong cybersecurity practices Help protect information systems, networks, and sensitive data from evolving cyber threats Work alongside experienced cybersecurity, engineering, and technology professionals Gain experience with RMF, compliance, vulnerability management, and security assessments Expand your expertise across multiple cybersecurity disciplines Contribute to meaningful projects that directly support mission success Build a rewarding career in a collaborative and mission-focused environment Work Environment Professional office and technical work environments Work may be performed at company facilities, customer locations, or designated project sites as needed Regular use of computers, cybersecurity tools, and communication systems Frequent collaboration with engineers, administrators, developers, customers, and stakeholders Benefits Medical Insurance Dental Insurance Vision Insurance Paid Time Off Paid Holidays Employee Assistance Program Additional company-sponsored benefits Apply Today If you're a cybersecurity professional looking to strengthen system security, support compliance initiatives, and contribute to mission-critical operations, we encourage you to apply. Join PEMCCO and help protect the systems, networks, and information that support mission success. Equal Opportunity Employer PEMCCO, Inc. is an equal opportunity employer. The Company does not discriminate on the basis of race, color, sex, sexual orientation, gender identity or expression, religion, national origin, age, disability, genetic information, military or veteran status, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local law.
09/22/2026
Full time
Job Description Job Description Pay: $44.85 - $74.00 hourly, depending on experience Benefits: Medical, Dental, Vision, Paid Time Off, Paid Holidays, Employee Assistance Program, and other company-sponsored benefits Security Clearance: Ability to obtain and maintain a government security clearance if required Are you passionate about cybersecurity, compliance, and protecting critical systems from evolving threats? PEMCCO is seeking an Information Security Specialist to support the security, compliance, and continuous monitoring of information systems that support critical government missions. This role is ideal for a cybersecurity professional who enjoys vulnerability management, security assessments, Risk Management Framework (RMF) activities, and helping organizations maintain strong security postures in complex environments. This opportunity is a strong fit for candidates with experience in information assurance, information security, cybersecurity, system security, RMF, compliance, vulnerability management, continuous monitoring, or cybersecurity operations. About PEMCCO PEMCCO supports complex technical and operational programs by providing skilled professionals who help customers achieve mission success. We offer opportunities to work on impactful projects, collaborate with experienced teams, and contribute to innovative solutions that support critical government operations. Job Overview As an Information Security Specialist, you will support the implementation, assessment, and maintenance of security controls that protect information systems, networks, and sensitive data. You will work closely with engineers, system administrators, software developers, and stakeholders to ensure systems comply with cybersecurity requirements and are protected against emerging threats. This role offers an excellent opportunity to expand your cybersecurity expertise while supporting mission-critical systems, compliance initiatives, and security programs. What You'll Do Support the implementation and maintenance of information security controls and safeguards Assist with Risk Management Framework (RMF) and Assessment & Authorization (A&A) activities Review system security documentation for accuracy, completeness, and compliance Conduct security assessments, vulnerability scans, and risk analyses Identify, document, track, and support remediation of security vulnerabilities and deficiencies Support the development and maintenance of System Security Plans (SSPs), Security Assessment Reports (SARs), Plans of Action & Milestones (POA&Ms), and related security documentation Monitor compliance with applicable cybersecurity policies, standards, and regulations Support continuous monitoring activities and security posture assessments Coordinate with engineers, administrators, developers, and stakeholders to ensure security requirements are incorporated throughout the system lifecycle Assist with incident response, security investigations, and remediation activities Maintain security records, reports, and compliance documentation Support cybersecurity audits, inspections, and authorization activities What You Bring Required Qualifications Bachelor's degree in Cybersecurity, Information Assurance, Information Systems, Information Technology, Computer Science, Engineering, or a related field Three (3) years of experience in information assurance, information security, cybersecurity, system security, RMF, compliance, or a related field Knowledge of information assurance and cybersecurity principles Knowledge of Risk Management Framework (RMF) processes and security compliance requirements Knowledge of security controls, vulnerability management, and risk assessment methodologies Knowledge of NIST, DoD, and federal cybersecurity requirements Ability to identify, analyze, and document security risks and vulnerabilities Ability to interpret and apply security policies, standards, and procedures Strong analytical and problem-solving skills Strong written and verbal communication skills Ability to prepare and maintain security documentation Ability to work independently and collaboratively within a multidisciplinary team Proficiency with standard office software and cybersecurity tools Ability to obtain and maintain a government security clearance if required Must meet applicable DoD 8140 workforce qualification requirements if required by contract Preferred Experience Master's degree in Cybersecurity, Information Assurance, Information Systems, or a related technical discipline Experience supporting Department of Defense or Federal Government programs Experience supporting RMF and Assessment & Authorization activities Experience developing and maintaining security documentation Experience supporting vulnerability management, compliance, or continuous monitoring initiatives Experience supporting cybersecurity assessments, audits, or accreditation activities Why Join PEMCCO? Support critical government and customer missions through strong cybersecurity practices Help protect information systems, networks, and sensitive data from evolving cyber threats Work alongside experienced cybersecurity, engineering, and technology professionals Gain experience with RMF, compliance, vulnerability management, and security assessments Expand your expertise across multiple cybersecurity disciplines Contribute to meaningful projects that directly support mission success Build a rewarding career in a collaborative and mission-focused environment Work Environment Professional office and technical work environments Work may be performed at company facilities, customer locations, or designated project sites as needed Regular use of computers, cybersecurity tools, and communication systems Frequent collaboration with engineers, administrators, developers, customers, and stakeholders Benefits Medical Insurance Dental Insurance Vision Insurance Paid Time Off Paid Holidays Employee Assistance Program Additional company-sponsored benefits Apply Today If you're a cybersecurity professional looking to strengthen system security, support compliance initiatives, and contribute to mission-critical operations, we encourage you to apply. Join PEMCCO and help protect the systems, networks, and information that support mission success. Equal Opportunity Employer PEMCCO, Inc. is an equal opportunity employer. The Company does not discriminate on the basis of race, color, sex, sexual orientation, gender identity or expression, religion, national origin, age, disability, genetic information, military or veteran status, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local law.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you've been looking for! About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Sterling - 111 100.00 USD annually
09/22/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you've been looking for! About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Sterling - 111 100.00 USD annually
About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: Provide first-level technical support by responding to Help Desk inquiries and troubleshooting hardware, software, network, and system-related issues via phone, email, remote access, and in-person support. Analyze, troubleshoot, and resolve computer hardware, software, network, and system-related issues, ensuring timely resolution and clear communication with associates throughout the support process. Escalate and route support tickets to the appropriate teams, including developers or specialized IT resources, ensuring timely resolution and follow-up Diagnose, troubleshoot, and resolve network connectivity issues, printer malfunctions, and other related technical problems. Install, configure, deploy, and maintain desktop hardware, software, and peripheral devices, ensuring proper setup and functionality for end users. Coordinate and track the timely repair or replacement of computer equipment covered under third-party vendor maintenance and warranty agreements. Assist with the installation, configuration, and maintenance of computers, peripherals, printers, scanners, network cabling, and related IT equipment at both on-site and remote locations. Travel to branch locations as needed to provide technical support, install IT systems, and troubleshoot hardware and software issues. Develop technical documentation, user guides, and training materials, and provide training to associates on IT systems, policies, and procedures as needed. Follow up with associates to ensure technical issues have been fully resolved and that support services meet user expectations. Gather feedback from associates regarding technology usage and recommend system enhancements, upgrades, and process improvements to the IT department. Assist in the testing, implementation, and validation of new applications, software updates, and system enhancements. Create, modify, and manage user, computer, and group accounts within Active Directory. Administer and maintain Office 365 mail flow rules and related email configurations. Perform routine administration and support of Microsoft 365 services, including user account management, licensing, and security settings. Provide technical support for various company software applications and business systems. Identify and recommend opportunities to improve Help Desk processes, service delivery, and operational efficiency. Utilize the ticketing system to accurately document incidents, service requests, resolutions, and knowledge base articles, supporting Help Desk reporting, performance analysis, and training initiatives. Ensure endpoint devices are regularly audited, monitored, and scanned using approved security, compliance, and management software. Manage multiple priorities simultaneously, working within project timelines while responding to day-to-day support requests and operational needs. Collaborate with senior technical staff and third-party vendors to resolve complex technical issues and implement solutions. Escalate and report critical system issues, security concerns, or technology risks that could significantly impact business operations to IT leadership. Skills Requirements: High Level of Computer Literacy (familiarity with Operating System settings, browsers, email applications, Windows software, Network configuration & troubleshooting). Excellent written and verbal communication, interpersonal, and organizational skills. Motivation to continue to grow in knowledge and skills. Ability to be an active listener with the ability to take the initiative, work independently as well as part of a team. Must be proficient in MS Office including, but not limited to Outlook, Word, Excel, and PowerPoint. Take on a customer service role providing support to Associates. Ability to effectively analyze typical computer problems. Solid problem-solving skills and a demonstrated ability to take the initiative and accomplish tasks. Effective at communicating technical information to associates via telephone, email, written documents or in person. Basic knowledge of Windows Active Directory, Office 365, Print Servers, and File Servers. Education and/or Experience Requirements: High School Diploma or GED Previous experience as an IT Support Specialist. A+ Certification, Network + Certification. Physical Requirements: Regularly required to sit for extended periods, with occasional standing and walking throughout the workday. Frequently required to use hands and fingers to handle and operate office equipment such as a computer keyboard, telephone, copier, and other standard office tools. Ability to reach with arms and hands; occasionally bend, stoop, kneel, crouch, or balance to access files, drawers, or office equipment. Must be able to occasionally lift, carry, push, or pull office materials (such as files, packages, or supplies) weighing approximately 10-25 pounds. Ability to perform repetitive motions, including typing and mouse use, for extended periods. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to read, write, and demonstrate comprehension of written and verbal instructions, policies, procedures, and correspondence. Ability to work in a standard office environment with moderate noise levels. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Pay Range: $26.00- $32.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer/ Veterans encouraged to apply.
09/22/2026
Full time
About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: Provide first-level technical support by responding to Help Desk inquiries and troubleshooting hardware, software, network, and system-related issues via phone, email, remote access, and in-person support. Analyze, troubleshoot, and resolve computer hardware, software, network, and system-related issues, ensuring timely resolution and clear communication with associates throughout the support process. Escalate and route support tickets to the appropriate teams, including developers or specialized IT resources, ensuring timely resolution and follow-up Diagnose, troubleshoot, and resolve network connectivity issues, printer malfunctions, and other related technical problems. Install, configure, deploy, and maintain desktop hardware, software, and peripheral devices, ensuring proper setup and functionality for end users. Coordinate and track the timely repair or replacement of computer equipment covered under third-party vendor maintenance and warranty agreements. Assist with the installation, configuration, and maintenance of computers, peripherals, printers, scanners, network cabling, and related IT equipment at both on-site and remote locations. Travel to branch locations as needed to provide technical support, install IT systems, and troubleshoot hardware and software issues. Develop technical documentation, user guides, and training materials, and provide training to associates on IT systems, policies, and procedures as needed. Follow up with associates to ensure technical issues have been fully resolved and that support services meet user expectations. Gather feedback from associates regarding technology usage and recommend system enhancements, upgrades, and process improvements to the IT department. Assist in the testing, implementation, and validation of new applications, software updates, and system enhancements. Create, modify, and manage user, computer, and group accounts within Active Directory. Administer and maintain Office 365 mail flow rules and related email configurations. Perform routine administration and support of Microsoft 365 services, including user account management, licensing, and security settings. Provide technical support for various company software applications and business systems. Identify and recommend opportunities to improve Help Desk processes, service delivery, and operational efficiency. Utilize the ticketing system to accurately document incidents, service requests, resolutions, and knowledge base articles, supporting Help Desk reporting, performance analysis, and training initiatives. Ensure endpoint devices are regularly audited, monitored, and scanned using approved security, compliance, and management software. Manage multiple priorities simultaneously, working within project timelines while responding to day-to-day support requests and operational needs. Collaborate with senior technical staff and third-party vendors to resolve complex technical issues and implement solutions. Escalate and report critical system issues, security concerns, or technology risks that could significantly impact business operations to IT leadership. Skills Requirements: High Level of Computer Literacy (familiarity with Operating System settings, browsers, email applications, Windows software, Network configuration & troubleshooting). Excellent written and verbal communication, interpersonal, and organizational skills. Motivation to continue to grow in knowledge and skills. Ability to be an active listener with the ability to take the initiative, work independently as well as part of a team. Must be proficient in MS Office including, but not limited to Outlook, Word, Excel, and PowerPoint. Take on a customer service role providing support to Associates. Ability to effectively analyze typical computer problems. Solid problem-solving skills and a demonstrated ability to take the initiative and accomplish tasks. Effective at communicating technical information to associates via telephone, email, written documents or in person. Basic knowledge of Windows Active Directory, Office 365, Print Servers, and File Servers. Education and/or Experience Requirements: High School Diploma or GED Previous experience as an IT Support Specialist. A+ Certification, Network + Certification. Physical Requirements: Regularly required to sit for extended periods, with occasional standing and walking throughout the workday. Frequently required to use hands and fingers to handle and operate office equipment such as a computer keyboard, telephone, copier, and other standard office tools. Ability to reach with arms and hands; occasionally bend, stoop, kneel, crouch, or balance to access files, drawers, or office equipment. Must be able to occasionally lift, carry, push, or pull office materials (such as files, packages, or supplies) weighing approximately 10-25 pounds. Ability to perform repetitive motions, including typing and mouse use, for extended periods. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to read, write, and demonstrate comprehension of written and verbal instructions, policies, procedures, and correspondence. Ability to work in a standard office environment with moderate noise levels. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Pay Range: $26.00- $32.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer/ Veterans encouraged to apply.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes Compliance and Security Adherence: Ensure all work complies with organizational security policies, data protection standards, and healthcare regulations (e.g., HIPAA) Inventory and Resource Management: Monitor and manage IT inventory, ensuring appropriate stock levels of spare hardware and replacement parts Collaboration with Vendors: Work closely with third-party vendors for advanced troubleshooting, warranty claims, or specialized support services Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly Cross-Team Collaboration: Act as a liaison between on-site teams and higher-tier IT teams to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers, and vendors on Prohealth Care's Network Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization Maintains detailed and accurate records in workload management, asset management, and administrative applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer service to all levels of employees including customers, peers, and leadership Accurately follows documentation and checklists to ensure efficiency and consistency Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer Self-directed once assigned work and functions with considerable independence Shows an interest in learning more advanced aspects of the functional skills Actively maintains a level of self-study related to technology and customer service Able to communicate with the customer in non-technical terms so the users can understand You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of technical support experience 2+ years of experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners 2+ years of experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems Ability to lift 40 lbs., work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation Preferred Qualifications: Familiarity with general networking and customer/server concepts Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
09/21/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes Compliance and Security Adherence: Ensure all work complies with organizational security policies, data protection standards, and healthcare regulations (e.g., HIPAA) Inventory and Resource Management: Monitor and manage IT inventory, ensuring appropriate stock levels of spare hardware and replacement parts Collaboration with Vendors: Work closely with third-party vendors for advanced troubleshooting, warranty claims, or specialized support services Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly Cross-Team Collaboration: Act as a liaison between on-site teams and higher-tier IT teams to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers, and vendors on Prohealth Care's Network Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization Maintains detailed and accurate records in workload management, asset management, and administrative applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer service to all levels of employees including customers, peers, and leadership Accurately follows documentation and checklists to ensure efficiency and consistency Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer Self-directed once assigned work and functions with considerable independence Shows an interest in learning more advanced aspects of the functional skills Actively maintains a level of self-study related to technology and customer service Able to communicate with the customer in non-technical terms so the users can understand You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of technical support experience 2+ years of experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners 2+ years of experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems Ability to lift 40 lbs., work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation Preferred Qualifications: Familiarity with general networking and customer/server concepts Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes Compliance and Security Adherence: Ensure all work complies with organizational security policies, data protection standards, and healthcare regulations (e.g., HIPAA) Inventory and Resource Management: Monitor and manage IT inventory, ensuring appropriate stock levels of spare hardware and replacement parts Collaboration with Vendors: Work closely with third-party vendors for advanced troubleshooting, warranty claims, or specialized support services Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly Cross-Team Collaboration: Act as a liaison between on-site teams and higher-tier IT teams to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers, and vendors on Prohealth Care's Network Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization Maintains detailed and accurate records in workload management, asset management, and administrative applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer service to all levels of employees including customers, peers, and leadership Accurately follows documentation and checklists to ensure efficiency and consistency Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer Self-directed once assigned work and functions with considerable independence Shows an interest in learning more advanced aspects of the functional skills Actively maintains a level of self-study related to technology and customer service Able to communicate with the customer in non-technical terms so the users can understand You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of technical support experience 2+ years of experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners 2+ years of experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems Ability to lift 40 lbs., work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation Preferred Qualifications: Familiarity with general networking and customer/server concepts Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
09/21/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes Compliance and Security Adherence: Ensure all work complies with organizational security policies, data protection standards, and healthcare regulations (e.g., HIPAA) Inventory and Resource Management: Monitor and manage IT inventory, ensuring appropriate stock levels of spare hardware and replacement parts Collaboration with Vendors: Work closely with third-party vendors for advanced troubleshooting, warranty claims, or specialized support services Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly Cross-Team Collaboration: Act as a liaison between on-site teams and higher-tier IT teams to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers, and vendors on Prohealth Care's Network Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization Maintains detailed and accurate records in workload management, asset management, and administrative applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer service to all levels of employees including customers, peers, and leadership Accurately follows documentation and checklists to ensure efficiency and consistency Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer Self-directed once assigned work and functions with considerable independence Shows an interest in learning more advanced aspects of the functional skills Actively maintains a level of self-study related to technology and customer service Able to communicate with the customer in non-technical terms so the users can understand You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of technical support experience 2+ years of experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners 2+ years of experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems Ability to lift 40 lbs., work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation Preferred Qualifications: Familiarity with general networking and customer/server concepts Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
