Job Description Job Description Locations: Athens, OH / New Albany, OH/Oklahoma City. OK/Plano, TX Schedule: 8-hour shifts Travel: Up to 100% Contract: Contract opportunity Job Overview We are looking for a hands-on Data Center Services Technician to support installation, maintenance, and operational activities in hyperscale and enterprise data center environments. This position is a good fit for candidates with experience in data center operations, structured cabling, telecommunications, field services, or Information Technology (IT) infrastructure . Key Responsibilities Install and deploy servers, network devices, storage equipment, and related infrastructure. Perform rack-and-stack activities and equipment installation. Install, route, terminate, label, and dress copper and fiber cabling. Install rack Power Distribution Units (PDUs) and connect equipment to power. Perform equipment provisioning and hardware component installation. Connect and support Out-of-Band (OOB) management systems. Perform continuity testing, fiber verification, and equipment turn-up. Perform Moves, Adds, Changes, and Disconnects (MACD) and Field-Replaceable Unit (FRU) replacements. Maintain installation records, test results, inventory, and as-built documentation. Identify and escalate technical, design, and safety issues. Required Qualifications High school diploma, technical certification, vocational training, or equivalent experience. 1+ year of experience in data centers, structured cabling, telecommunications, field services, or IT infrastructure. Hands-on experience with racks, servers, networking equipment, and cabling. Knowledge of copper and fiber cabling practices. Ability to read engineering drawings, installation documents, and Methods of Procedure (MOPs). Ability to work independently with minimal supervision. Valid state ID or driver's license. Ability to lift and move equipment up to 50 lbs. Comfortable working on ladders or elevated work platforms. Willingness to travel up to 100%. Preferred Experience Fiber verification and continuity testing. Optical networking. Equipment turn-up and provisioning. MACD activities. FRU replacement. Out-of-Band (OOB) management. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
09/25/2026
Full time
Job Description Job Description Locations: Athens, OH / New Albany, OH/Oklahoma City. OK/Plano, TX Schedule: 8-hour shifts Travel: Up to 100% Contract: Contract opportunity Job Overview We are looking for a hands-on Data Center Services Technician to support installation, maintenance, and operational activities in hyperscale and enterprise data center environments. This position is a good fit for candidates with experience in data center operations, structured cabling, telecommunications, field services, or Information Technology (IT) infrastructure . Key Responsibilities Install and deploy servers, network devices, storage equipment, and related infrastructure. Perform rack-and-stack activities and equipment installation. Install, route, terminate, label, and dress copper and fiber cabling. Install rack Power Distribution Units (PDUs) and connect equipment to power. Perform equipment provisioning and hardware component installation. Connect and support Out-of-Band (OOB) management systems. Perform continuity testing, fiber verification, and equipment turn-up. Perform Moves, Adds, Changes, and Disconnects (MACD) and Field-Replaceable Unit (FRU) replacements. Maintain installation records, test results, inventory, and as-built documentation. Identify and escalate technical, design, and safety issues. Required Qualifications High school diploma, technical certification, vocational training, or equivalent experience. 1+ year of experience in data centers, structured cabling, telecommunications, field services, or IT infrastructure. Hands-on experience with racks, servers, networking equipment, and cabling. Knowledge of copper and fiber cabling practices. Ability to read engineering drawings, installation documents, and Methods of Procedure (MOPs). Ability to work independently with minimal supervision. Valid state ID or driver's license. Ability to lift and move equipment up to 50 lbs. Comfortable working on ladders or elevated work platforms. Willingness to travel up to 100%. Preferred Experience Fiber verification and continuity testing. Optical networking. Equipment turn-up and provisioning. MACD activities. FRU replacement. Out-of-Band (OOB) management. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
AI Engineer 4 (Gen AI Platform Services) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for AI Engineer 4 McLean, VA: $197,300 - $225,100 for AI Engineer 4 New York, NY: $215,200 - $245,600 for AI Engineer 4 San Jose, CA: $215,200 - $245,600 for AI Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
09/25/2026
Full time
AI Engineer 4 (Gen AI Platform Services) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for AI Engineer 4 McLean, VA: $197,300 - $225,100 for AI Engineer 4 New York, NY: $215,200 - $245,600 for AI Engineer 4 San Jose, CA: $215,200 - $245,600 for AI Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
AI Engineer 4 (Gen AI Platform Services) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for AI Engineer 4 McLean, VA: $197,300 - $225,100 for AI Engineer 4 New York, NY: $215,200 - $245,600 for AI Engineer 4 San Jose, CA: $215,200 - $245,600 for AI Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
09/25/2026
Full time
AI Engineer 4 (Gen AI Platform Services) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for AI Engineer 4 McLean, VA: $197,300 - $225,100 for AI Engineer 4 New York, NY: $215,200 - $245,600 for AI Engineer 4 San Jose, CA: $215,200 - $245,600 for AI Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
AI Engineer 4 (Vision model (VLM) customization experience) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for AI Engineer 4 McLean, VA: $197,300 - $225,100 for AI Engineer 4 New York, NY: $215,200 - $245,600 for AI Engineer 4 San Jose, CA: $215,200 - $245,600 for AI Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
09/25/2026
Full time
AI Engineer 4 (Vision model (VLM) customization experience) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for AI Engineer 4 McLean, VA: $197,300 - $225,100 for AI Engineer 4 New York, NY: $215,200 - $245,600 for AI Engineer 4 San Jose, CA: $215,200 - $245,600 for AI Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
AI Engineer 4 (Vision model (VLM) customization experience) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for AI Engineer 4 McLean, VA: $197,300 - $225,100 for AI Engineer 4 New York, NY: $215,200 - $245,600 for AI Engineer 4 San Jose, CA: $215,200 - $245,600 for AI Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
09/25/2026
Full time
AI Engineer 4 (Vision model (VLM) customization experience) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Own the end-to-end architecture for complex AI systems - ensuring maintainability, observability, and ethical alignment Define and maintain service-level objectives (SLOs) for AI reliability, including latency, uptime, and model performance drift Collaborate with infrastructure engineering to optimize GPU/TPU utilization and accelerate model inference pipelines Lead cross-functional technical reviews for new AI system deployments, ensuring security, data governance, and compliance standards are met Mentor Principal and Senior Associates on scalable design, performance tuning and research-to-production translation The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Proficiency in designing distributed systems for model training, evaluation, and online inference at petabyte scale Experience defining AI model governance processes, including producibility, lineage tracking, and automated retaining schedules Demonstrated ability to influence architectural decisions across multiple AI product lines or platforms Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for AI Engineer 4 McLean, VA: $197,300 - $225,100 for AI Engineer 4 New York, NY: $215,200 - $245,600 for AI Engineer 4 San Jose, CA: $215,200 - $245,600 for AI Engineer 4 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
AI Engineer 5 (FM Hosting, LLM Inference) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting complex AI systems Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for AI Engineer 5 McLean, VA: $229,900 - $262,400 for AI Engineer 5 New York, NY: $250,800 - $286,200 for AI Engineer 5 San Jose, CA: $250,800 - $286,200 for AI Engineer 5 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada . click apply for full job details
09/25/2026
Full time
AI Engineer 5 (FM Hosting, LLM Inference) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting complex AI systems Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for AI Engineer 5 McLean, VA: $229,900 - $262,400 for AI Engineer 5 New York, NY: $250,800 - $286,200 for AI Engineer 5 San Jose, CA: $250,800 - $286,200 for AI Engineer 5 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada . click apply for full job details
Job DescriptionJob Description Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Summary Description: The Manager, Quality Systems Platforms will take a leadership role in the administration, optimization, strategic advancement and ongoing maintenance of existing and new digital platforms that support food safety, quality, regulatory, and compliance processes. This role ensures that quality systems technology effectively enables operational excellence, regulatory compliance, and data-driven decision making within beverage manufacturing operations. This role will sit at any one of our plants with preference to Fort Worth, TX in the US. Or in Canada in Mississauga (Toronto), or Calgary. Essential Job Functions: Platform Ownership & Administration Serve as the system owner for Quality and Food Safety digital platforms used across manufacturing sites. Support for SAP implementations, providing expertise for unit and integrated testing, on -site support for discovery, week in the life, go live, and hyper-care activities. Manage system configuration, user access, workflows, and functionality to ensure alignment with quality processes. Ensure system reliability, data integrity, and work with internal IT and systems provider support as needed to ensure consistent platform performance Coordinate with IT to manage system upgrades, integrations, and cybersecurity requirements. Quality Systems Enablement Support digital execution of core quality processes, including: SPC quality data collection and analysis Document control Corrective and Preventive Actions (CAPA) Non-conformance management Ensure systems effectively support compliance with food safety and regulatory expectations. Continuous Improvement & Optimization Identify opportunities to improve efficiency, usability, and automation within quality systems platforms. Provide second level support to users for day-to-day problem resolution with SAP activities. Lead implementation of new platform capabilities or modules, including incorporation of: o Customer complaints o Supplier document control and quality management o Audit management o Training and competency tracking o Change management o Risk management and food safety programs Partner with cross-functional teams to align digital tools with operational workflows. Analyze system usage data to drive improvements in adoption and effectiveness. Implementation & Deployment Lead the implementation of new quality technology solutions or system enhancements. Coordinate requirements gathering, configuration, testing, and validation activities. Develop implementation plans and manage project timelines. Ensure proper change management and communication during system updates. Data & Reporting Develop dashboards and reporting tools to support quality performance monitoring and leadership visibility. Provide analysis tools and analyze data to assist in driving process improvements. Ensure data captured within platforms supports trend analysis, risk identification, and compliance reporting. Maintain data standards and governance practices. Training & User Support Develop and deliver training programs for system users across manufacturing sites. Provide ongoing user support and troubleshooting. Maintain system documentation, training materials, and user guides. Promote strong system adoption across the organization. Leadership Responsibilities: Manager Provides training, direction and instruction and conducts performance evaluations. Provides guidance and training on work standards and expected outcomes. Competencies: Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. Technical Skills Quality Management Systems (QMS) Digital platform administration Statistical Process Control Database design and support Data analytics and reporting Process mapping and workflow design System implementation and validation Leadership Skills Cross-functional collaboration Change management Problem solving and root cause analysis Project management Communication and training Required Skills: Proficient in Excel, Word, SAP, and Power Point. Ability to analyze and solve problems, results oriented. Organized and detail-oriented, adaptable to change. Education and Experience: BS Degree in Science, Food Science, Engineering, or Information Systems 5+ years of experience in food or beverage manufacturing quality systems Experience managing Quality Management System (QMS) platforms or enterprise software Experience supporting GFSI-aligned food safety programs Preferred experience with: Digital QMS platforms Audit and compliance management systems Manufacturing data platforms Working Conditions: Physical Demands- Continuously standing or walking. Regular requirements to lift/handle/carry material or equipment of moderate weight. Visual/Sensory - This position requires attention to detail, requiring attention with one or two senses at a time. Work environment - Work and environment fasted paced, requiring ability to remain focused under pressure. Climate: This position requires the incumbent to have the ability to work in ambient hot and/or cold seasonal environments. Travel Requirements: • Travel (up to 50%) A Career with Refresco Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work. Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits: Pay Range: $89,560-$123,138, plus eligibility for performance-based bonuses based on company objectives. Status: Exempt Medical/Dental/Vision Insurance Health Savings Accounts and Flexible Spending Accounts Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability Pet Insurance Legal Benefits 401(k) Savings Plan with Company Match 12 Paid Holidays 10 Vacation Days and 5 Paid (Sick) Time Off Days Well-being Benefit Discount and Total Reward Programs The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs. Application deadline: 12/31/2026 (the application deadline is a good-faith estimate and may be extended in certain circumstances) How to apply: Please visit our careers site at Join Refresco TODAY and enjoy a rewarding CAREER! Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity. Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees. Refresco Beverages US Inc. is an Equal Opportunity Employer . click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Summary Description: The Manager, Quality Systems Platforms will take a leadership role in the administration, optimization, strategic advancement and ongoing maintenance of existing and new digital platforms that support food safety, quality, regulatory, and compliance processes. This role ensures that quality systems technology effectively enables operational excellence, regulatory compliance, and data-driven decision making within beverage manufacturing operations. This role will sit at any one of our plants with preference to Fort Worth, TX in the US. Or in Canada in Mississauga (Toronto), or Calgary. Essential Job Functions: Platform Ownership & Administration Serve as the system owner for Quality and Food Safety digital platforms used across manufacturing sites. Support for SAP implementations, providing expertise for unit and integrated testing, on -site support for discovery, week in the life, go live, and hyper-care activities. Manage system configuration, user access, workflows, and functionality to ensure alignment with quality processes. Ensure system reliability, data integrity, and work with internal IT and systems provider support as needed to ensure consistent platform performance Coordinate with IT to manage system upgrades, integrations, and cybersecurity requirements. Quality Systems Enablement Support digital execution of core quality processes, including: SPC quality data collection and analysis Document control Corrective and Preventive Actions (CAPA) Non-conformance management Ensure systems effectively support compliance with food safety and regulatory expectations. Continuous Improvement & Optimization Identify opportunities to improve efficiency, usability, and automation within quality systems platforms. Provide second level support to users for day-to-day problem resolution with SAP activities. Lead implementation of new platform capabilities or modules, including incorporation of: o Customer complaints o Supplier document control and quality management o Audit management o Training and competency tracking o Change management o Risk management and food safety programs Partner with cross-functional teams to align digital tools with operational workflows. Analyze system usage data to drive improvements in adoption and effectiveness. Implementation & Deployment Lead the implementation of new quality technology solutions or system enhancements. Coordinate requirements gathering, configuration, testing, and validation activities. Develop implementation plans and manage project timelines. Ensure proper change management and communication during system updates. Data & Reporting Develop dashboards and reporting tools to support quality performance monitoring and leadership visibility. Provide analysis tools and analyze data to assist in driving process improvements. Ensure data captured within platforms supports trend analysis, risk identification, and compliance reporting. Maintain data standards and governance practices. Training & User Support Develop and deliver training programs for system users across manufacturing sites. Provide ongoing user support and troubleshooting. Maintain system documentation, training materials, and user guides. Promote strong system adoption across the organization. Leadership Responsibilities: Manager Provides training, direction and instruction and conducts performance evaluations. Provides guidance and training on work standards and expected outcomes. Competencies: Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. Technical Skills Quality Management Systems (QMS) Digital platform administration Statistical Process Control Database design and support Data analytics and reporting Process mapping and workflow design System implementation and validation Leadership Skills Cross-functional collaboration Change management Problem solving and root cause analysis Project management Communication and training Required Skills: Proficient in Excel, Word, SAP, and Power Point. Ability to analyze and solve problems, results oriented. Organized and detail-oriented, adaptable to change. Education and Experience: BS Degree in Science, Food Science, Engineering, or Information Systems 5+ years of experience in food or beverage manufacturing quality systems Experience managing Quality Management System (QMS) platforms or enterprise software Experience supporting GFSI-aligned food safety programs Preferred experience with: Digital QMS platforms Audit and compliance management systems Manufacturing data platforms Working Conditions: Physical Demands- Continuously standing or walking. Regular requirements to lift/handle/carry material or equipment of moderate weight. Visual/Sensory - This position requires attention to detail, requiring attention with one or two senses at a time. Work environment - Work and environment fasted paced, requiring ability to remain focused under pressure. Climate: This position requires the incumbent to have the ability to work in ambient hot and/or cold seasonal environments. Travel Requirements: • Travel (up to 50%) A Career with Refresco Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work. Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits: Pay Range: $89,560-$123,138, plus eligibility for performance-based bonuses based on company objectives. Status: Exempt Medical/Dental/Vision Insurance Health Savings Accounts and Flexible Spending Accounts Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability Pet Insurance Legal Benefits 401(k) Savings Plan with Company Match 12 Paid Holidays 10 Vacation Days and 5 Paid (Sick) Time Off Days Well-being Benefit Discount and Total Reward Programs The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs. Application deadline: 12/31/2026 (the application deadline is a good-faith estimate and may be extended in certain circumstances) How to apply: Please visit our careers site at Join Refresco TODAY and enjoy a rewarding CAREER! Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity. Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees. Refresco Beverages US Inc. is an Equal Opportunity Employer . click apply for full job details
Job DescriptionJob Description Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Summary Description: The Manager, Quality Systems Platforms will take a leadership role in the administration, optimization, strategic advancement and ongoing maintenance of existing and new digital platforms that support food safety, quality, regulatory, and compliance processes. This role ensures that quality systems technology effectively enables operational excellence, regulatory compliance, and data-driven decision making within beverage manufacturing operations. This role will sit at any one of our plants with preference to Fort Worth, TX in the US. Or in Canada in Mississauga (Toronto), or Calgary. Essential Job Functions: Platform Ownership & Administration Serve as the system owner for Quality and Food Safety digital platforms used across manufacturing sites. Support for SAP implementations, providing expertise for unit and integrated testing, on -site support for discovery, week in the life, go live, and hyper-care activities. Manage system configuration, user access, workflows, and functionality to ensure alignment with quality processes. Ensure system reliability, data integrity, and work with internal IT and systems provider support as needed to ensure consistent platform performance Coordinate with IT to manage system upgrades, integrations, and cybersecurity requirements. Quality Systems Enablement Support digital execution of core quality processes, including: SPC quality data collection and analysis Document control Corrective and Preventive Actions (CAPA) Non-conformance management Ensure systems effectively support compliance with food safety and regulatory expectations. Continuous Improvement & Optimization Identify opportunities to improve efficiency, usability, and automation within quality systems platforms. Provide second level support to users for day-to-day problem resolution with SAP activities. Lead implementation of new platform capabilities or modules, including incorporation of: o Customer complaints o Supplier document control and quality management o Audit management o Training and competency tracking o Change management o Risk management and food safety programs Partner with cross-functional teams to align digital tools with operational workflows. Analyze system usage data to drive improvements in adoption and effectiveness. Implementation & Deployment Lead the implementation of new quality technology solutions or system enhancements. Coordinate requirements gathering, configuration, testing, and validation activities. Develop implementation plans and manage project timelines. Ensure proper change management and communication during system updates. Data & Reporting Develop dashboards and reporting tools to support quality performance monitoring and leadership visibility. Provide analysis tools and analyze data to assist in driving process improvements. Ensure data captured within platforms supports trend analysis, risk identification, and compliance reporting. Maintain data standards and governance practices. Training & User Support Develop and deliver training programs for system users across manufacturing sites. Provide ongoing user support and troubleshooting. Maintain system documentation, training materials, and user guides. Promote strong system adoption across the organization. Leadership Responsibilities: Manager Provides training, direction and instruction and conducts performance evaluations. Provides guidance and training on work standards and expected outcomes. Competencies: Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. Technical Skills Quality Management Systems (QMS) Digital platform administration Statistical Process Control Database design and support Data analytics and reporting Process mapping and workflow design System implementation and validation Leadership Skills Cross-functional collaboration Change management Problem solving and root cause analysis Project management Communication and training Required Skills: Proficient in Excel, Word, SAP, and Power Point. Ability to analyze and solve problems, results oriented. Organized and detail-oriented, adaptable to change. Education and Experience: BS Degree in Science, Food Science, Engineering, or Information Systems 5+ years of experience in food or beverage manufacturing quality systems Experience managing Quality Management System (QMS) platforms or enterprise software Experience supporting GFSI-aligned food safety programs Preferred experience with: Digital QMS platforms Audit and compliance management systems Manufacturing data platforms Working Conditions: Physical Demands- Continuously standing or walking. Regular requirements to lift/handle/carry material or equipment of moderate weight. Visual/Sensory - This position requires attention to detail, requiring attention with one or two senses at a time. Work environment - Work and environment fasted paced, requiring ability to remain focused under pressure. Climate: This position requires the incumbent to have the ability to work in ambient hot and/or cold seasonal environments. Travel Requirements: • Travel (up to 50%) A Career with Refresco Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work. Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits: Pay Range: $89,560-$123,138, plus eligibility for performance-based bonuses based on company objectives. Status: Exempt Medical/Dental/Vision Insurance Health Savings Accounts and Flexible Spending Accounts Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability Pet Insurance Legal Benefits 401(k) Savings Plan with Company Match 12 Paid Holidays 10 Vacation Days and 5 Paid (Sick) Time Off Days Well-being Benefit Discount and Total Reward Programs The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs. Application deadline: 12/31/2026 (the application deadline is a good-faith estimate and may be extended in certain circumstances) How to apply: Please visit our careers site at Join Refresco TODAY and enjoy a rewarding CAREER! Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity. Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees. Refresco Beverages US Inc. is an Equal Opportunity Employer . click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Summary Description: The Manager, Quality Systems Platforms will take a leadership role in the administration, optimization, strategic advancement and ongoing maintenance of existing and new digital platforms that support food safety, quality, regulatory, and compliance processes. This role ensures that quality systems technology effectively enables operational excellence, regulatory compliance, and data-driven decision making within beverage manufacturing operations. This role will sit at any one of our plants with preference to Fort Worth, TX in the US. Or in Canada in Mississauga (Toronto), or Calgary. Essential Job Functions: Platform Ownership & Administration Serve as the system owner for Quality and Food Safety digital platforms used across manufacturing sites. Support for SAP implementations, providing expertise for unit and integrated testing, on -site support for discovery, week in the life, go live, and hyper-care activities. Manage system configuration, user access, workflows, and functionality to ensure alignment with quality processes. Ensure system reliability, data integrity, and work with internal IT and systems provider support as needed to ensure consistent platform performance Coordinate with IT to manage system upgrades, integrations, and cybersecurity requirements. Quality Systems Enablement Support digital execution of core quality processes, including: SPC quality data collection and analysis Document control Corrective and Preventive Actions (CAPA) Non-conformance management Ensure systems effectively support compliance with food safety and regulatory expectations. Continuous Improvement & Optimization Identify opportunities to improve efficiency, usability, and automation within quality systems platforms. Provide second level support to users for day-to-day problem resolution with SAP activities. Lead implementation of new platform capabilities or modules, including incorporation of: o Customer complaints o Supplier document control and quality management o Audit management o Training and competency tracking o Change management o Risk management and food safety programs Partner with cross-functional teams to align digital tools with operational workflows. Analyze system usage data to drive improvements in adoption and effectiveness. Implementation & Deployment Lead the implementation of new quality technology solutions or system enhancements. Coordinate requirements gathering, configuration, testing, and validation activities. Develop implementation plans and manage project timelines. Ensure proper change management and communication during system updates. Data & Reporting Develop dashboards and reporting tools to support quality performance monitoring and leadership visibility. Provide analysis tools and analyze data to assist in driving process improvements. Ensure data captured within platforms supports trend analysis, risk identification, and compliance reporting. Maintain data standards and governance practices. Training & User Support Develop and deliver training programs for system users across manufacturing sites. Provide ongoing user support and troubleshooting. Maintain system documentation, training materials, and user guides. Promote strong system adoption across the organization. Leadership Responsibilities: Manager Provides training, direction and instruction and conducts performance evaluations. Provides guidance and training on work standards and expected outcomes. Competencies: Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. Technical Skills Quality Management Systems (QMS) Digital platform administration Statistical Process Control Database design and support Data analytics and reporting Process mapping and workflow design System implementation and validation Leadership Skills Cross-functional collaboration Change management Problem solving and root cause analysis Project management Communication and training Required Skills: Proficient in Excel, Word, SAP, and Power Point. Ability to analyze and solve problems, results oriented. Organized and detail-oriented, adaptable to change. Education and Experience: BS Degree in Science, Food Science, Engineering, or Information Systems 5+ years of experience in food or beverage manufacturing quality systems Experience managing Quality Management System (QMS) platforms or enterprise software Experience supporting GFSI-aligned food safety programs Preferred experience with: Digital QMS platforms Audit and compliance management systems Manufacturing data platforms Working Conditions: Physical Demands- Continuously standing or walking. Regular requirements to lift/handle/carry material or equipment of moderate weight. Visual/Sensory - This position requires attention to detail, requiring attention with one or two senses at a time. Work environment - Work and environment fasted paced, requiring ability to remain focused under pressure. Climate: This position requires the incumbent to have the ability to work in ambient hot and/or cold seasonal environments. Travel Requirements: • Travel (up to 50%) A Career with Refresco Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work. Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits: Pay Range: $89,560-$123,138, plus eligibility for performance-based bonuses based on company objectives. Status: Exempt Medical/Dental/Vision Insurance Health Savings Accounts and Flexible Spending Accounts Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability Pet Insurance Legal Benefits 401(k) Savings Plan with Company Match 12 Paid Holidays 10 Vacation Days and 5 Paid (Sick) Time Off Days Well-being Benefit Discount and Total Reward Programs The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs. Application deadline: 12/31/2026 (the application deadline is a good-faith estimate and may be extended in certain circumstances) How to apply: Please visit our careers site at Join Refresco TODAY and enjoy a rewarding CAREER! Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity. Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees. Refresco Beverages US Inc. is an Equal Opportunity Employer . click apply for full job details
Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details
Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details
09/25/2026
Full time
Job DescriptionJob Description: VIATEQ Corporation is looking for a Continual Improvement Manager to support our prime contractor and our government customer in Washington, DC. The position is hybrid, with 3 days required on-site. This position requires the candidate to be able to obtain a Public Trust. The Continual Improvement Manager supports a comprehensive enterprise IT operations and support engagement for a federal government client. This role serves as the primary owner of the enterprise continual service improvement (CSI) program, responsible for driving measurable, sustained operational improvement across all functional areas of the engagement through data-driven analysis, automation, process optimization, retrospective-driven action planning, and a culture of continuous learning and innovation. The role operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice, working in close coordination with the Program Manager, Service Level & Capacity Manager, Incident Manager, NOC and Service Desk teams, engineering leads, and Government stakeholders to identify, prioritize, execute, and measure improvement initiatives that enhance service quality, operational efficiency, platform reliability, and end-user experience across a geographically distributed hybrid on-premises and cloud environment. The position is responsible for establishing, leading, and sustaining the enterprise continual service improvement program across all functional areas of the engagement. This individual identifies improvement opportunities through rigorous analysis of service level performance data, incident and problem trends, capacity metrics, customer satisfaction results, Sprint Retrospective outputs, and operational observations, and translates these findings into a prioritized, actionable improvement backlog that drives measurable progress against the Government's performance objectives throughout the period of performance. Our ideal candidate is a strategically minded and analytically driven ITSM professional with a strong background in continual service improvement, process engineering, Agile delivery, and federal IT operations environments. This individual must possess the ability to synthesize complex operational data from multiple sources into a coherent improvement roadmap, build organizational buy-in for change, and demonstrate measurable outcomes that advance the Government's objectives for availability, user support, engineering excellence, and service management maturity. This position requires the ability to obtain and maintain a government background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed primarily at the client's facility and approved remote/telework locations. Responsibilities: Continual Improvement Program Leadership: Establish, own, and lead the enterprise continual service improvement (CSI) program, developing and maintaining a comprehensive CSI framework aligned to ITIL 4 principles and integrated with the program's Agile Sprint delivery model. Develop, maintain, and govern the program-wide CSI register, ensuring all identified improvement opportunities, regardless of source, are accurately documented, categorized, prioritized, assigned, tracked, and reported to program leadership and Government stakeholders on a recurring basis. Define and communicate a clear improvement roadmap aligned to the Government's desired outcomes for availability, user support, engineering excellence, service management maturity, Agile delivery, and operational efficiency, ensuring improvement priorities reflect both program data and Government strategic objectives. Lead the execution of high-priority improvement initiatives from identification through implementation and outcome validation, coordinating resources, managing dependencies, and tracking progress against defined success criteria and measurable targets. Champion a culture of continuous learning, operational excellence, and data-driven decision-making across all functional teams, ensuring improvement is treated as an ongoing organizational discipline rather than a reactive response to performance gaps. Present CSI program status, improvement outcomes, and forward-looking improvement priorities at Sprint Reviews, Monthly Status Reviews, and other Government-facing forums, demonstrating measurable service improvement over time. Data Analysis & Improvement Identification: Serve as the program's primary analyst for improvement identification, synthesizing data from multiple operational sources to identify trends, patterns, performance gaps, and systemic inefficiencies across all functional areas. Conduct regular analysis of service level performance data, incident and problem management trends, capacity utilization metrics, change success rates, customer satisfaction survey results, first-contact resolution rates, Sprint velocity data, and level-of-effort delivery metrics to identify improvement opportunities. Perform process maturity assessments across functional areas, including NOC operations, Service Desk, network engineering, infrastructure operations, Microsoft infrastructure, enterprise applications, A/V systems, and AI/emerging technology integration, identifying gaps against ITIL 4 best practices, industry standards, and Government objectives. Conduct root cause analysis and contributing factor analysis for recurring performance gaps, SLA breaches, high-volume incident categories, and low customer satisfaction areas, developing targeted improvement recommendations based on findings. Leverage Sprint Retrospective outputs, post-incident review (PIR) findings, problem management outputs, customer feedback, and staff observations as structured improvement inputs, ensuring all retrospective action items are captured in the CSI register and tracked to completion. Analyze automation and tooling opportunities across operational workflows, ITSM platform capabilities, and reporting processes, identifying candidates for automation that reduce manual effort, improve accuracy, and accelerate service delivery. Improvement Execution & Tracking: Develop detailed improvement initiative charters or project plans for significant improvement efforts, defining objectives, scope, success criteria, resource requirements, timelines, dependencies, risks, and measurable outcomes. Coordinate improvement initiative execution across functional teams, ensuring assigned owners have the clarity, resources, and organizational support needed to implement improvements within committed timelines. Monitor and track all active improvement initiatives in the CSI register, providing regular status updates to program leadership and escalating risks or delays that threaten initiative timelines or expected outcomes. Validate improvement outcomes through before-and-after performance data comparison, ensuring that implemented changes produce the intended measurable improvements and that gains are sustained over time. Manage the improvement backlog in the Government's Agile/ITSM tooling, ensuring improvement items are accurately estimated, prioritized in collaboration with the COR or Government Product Owner, and integrated into Sprint planning and commitment processes each Sprint. Coordinate with the automation and analytics team to implement automated monitoring, alerting, and reporting capabilities that support ongoing measurement of improvement initiative outcomes. Agile Delivery Integration: Serve as the primary facilitator of Sprint Retrospective ceremonies, ensuring each retrospective produces specific, actionable, and assigned improvement outcomes that are captured in the CSI register and prioritized for inclusion in subsequent Sprints. Collaborate with the Program Manager and Agile delivery leadership to ensure the improvement backlog is integrated with the overall program backlog, and that improvement work items receive appropriate Sprint prioritization alongside operational and project work. Participate in Sprint Planning, backlog refinement, Sprint Review, and daily coordination activities, contributing improvement program perspective to Sprint commitment decisions and workload prioritization. Develop and maintain Sprint-level improvement metrics, including improvement backlog velocity, initiative completion rates, and outcome achievement rates, ensuring data is available for Sprint Review Reports and Monthly Status and Performance Reports. Ensure the program's Agile operating model itself is subject to continual improvement, regularly assessing Sprint ceremony effectiveness, backlog health, Sprint commitment accuracy, and level-of-effort delivery consistency, and proposing adjustments to improve Agile delivery maturity over time. Process Engineering & Standardization: Lead the development, documentation, and standardization of operational processes, procedures, runbooks, and standard operating procedures across functional areas, ensuring processes are clearly defined, consistently followed, regularly reviewed, and updated to reflect operational changes and improvement outcomes. Conduct process mapping and workflow analysis for key operational processes, including incident management, change management, service request fulfillment, knowledge management, shift handoff, and escalation procedures, identifying inefficiencies, redundancies, and automation opportunities. Develop and maintain a process improvement methodology tailored to the program's Agile and ITIL 4 operating model, providing functional teams with a consistent, repeatable framework for identifying, proposing, testing, and validating process changes click apply for full job details
Job DescriptionJob Description Bal Seal Engineering is seeking a QC Supervisor to support the Quality Assurance department in overseeing all Quality inspection activity from Receiving Inspection to Shipping Audit as well as supporting interdepartmental projects and studies with Quality Assurance knowledge and resources. The Quality Assurance Supervisor manages the hourly Quality personnel and is their main point of contact for questions and support. About Bal Seal: Bal Seal Engineering delivers advanced sealing, connecting, and contact solutions that serve medical, aerospace, energy, and industrial markets. Our proprietary spring-energized seals and electrical contacts help customers achieve precision, efficiency, and reliability. Employees thrive in a culture that values craftsmanship, technical mastery, and close partnership with customers solving complex challenges. Reports to: QA Manager Department: QA Essential Duties and Responsibilities: Develop, train, direct, coach, counsel, communicate to, monitor, appraise and manage personnel Ensure compliance to all company-wide and Quality Assurance-specific procedures Manage the MRB and Calibration processes Coordinate with Production Control to assist in meeting Production goals and to ensure inspection is completed in a timely manner Manage department to ensure inspection resources are properly allocated Establish performance metrics for inspection personnel and evaluate them accordingly Perform other related duties as assigned Education: Bachelor's Degree in Business, Management, or a STEM field preferred LSS Green Belt preferred Experience: Minimum 5 years in a quality role Leadership experience preferred Knowledge, Skills and Abilities: Strong leadership skills that inspire team with confidence and respect while motivating the members in a creative and effective manner Excellent interpersonal skills Advanced computer skills (i.e. creating and revising procedures, people management software, creating forms, data manipulation) Intermediate software knowledge of Microsoft Office Suite (e.g. email, calendar, creating tables, graphs, performing calculations, using plug-ins) Experience with product lifecycle management software (e.g. Agile) Experience with enterprise resource planning software (e.g. E1) Ability to learn and navigate custom/specialized software Ability to comprehend written instructions with industry-specific terms and technical concepts Familiarity with inspection plans Familiarity with statistical process control (SPC) Ability to use manual gauges (e.g. micrometers, calipers, scales) Intermediate knowledge of visual inspection systems (i.e. Smartscope) Experience with mechanical test equipment (e.g. Chatillon force tester, United tensile tester, surface profilometer) Understanding of a QMS based on ISO 9001/AS9100 requirements Ability to problem solve Basic understanding of statistical methods (AQL, mean, variation, control charts, histograms) Ability to speak, read, and write in English with technical proficiency (required) Ability to speak Spanish (preferred) Physical Requirements: This position is mainly sedentary; Therefore, required to sit Prolonged periods of sitting at a desk and working on a computer While performing the duties of this job, the employee is occasionally required to walk throughout the facility Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or move up to 25 pounds Occasionally will need to bend, stoop and squat Work Environment: The work environment conditions are typical of a manufacturing environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the basic functions. The noise level in the work environment ranges from quiet to moderate, however, hearing protection may be required if employee enters high noise areas as a part of their normal job duties. Benefits: At Bal Seal Engineering (BSE) we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits, including medical, dental, vision, short and long-term disability coverage, accident insurance, critical illness insurance, basic and supplemental life insurance, employee assistance plan, retirement savings and matching, and other developmental opportunities. We are committed to supporting the way you live and work. BSE is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Applicants requiring reasonable accommodation to complete the application process may contact Human Resources. This position requires access to information subject to the International Traffic in Arms Regulations (ITAR). Employment is contingent upon the applicant being a "U.S. person" as defined by ITAR (22 CFR 120.15), which includes U.S. citizens, lawful permanent residents, refugees, or asylees, as required by U.S. export control laws. 8am - 5pm
09/25/2026
Full time
Job DescriptionJob Description Bal Seal Engineering is seeking a QC Supervisor to support the Quality Assurance department in overseeing all Quality inspection activity from Receiving Inspection to Shipping Audit as well as supporting interdepartmental projects and studies with Quality Assurance knowledge and resources. The Quality Assurance Supervisor manages the hourly Quality personnel and is their main point of contact for questions and support. About Bal Seal: Bal Seal Engineering delivers advanced sealing, connecting, and contact solutions that serve medical, aerospace, energy, and industrial markets. Our proprietary spring-energized seals and electrical contacts help customers achieve precision, efficiency, and reliability. Employees thrive in a culture that values craftsmanship, technical mastery, and close partnership with customers solving complex challenges. Reports to: QA Manager Department: QA Essential Duties and Responsibilities: Develop, train, direct, coach, counsel, communicate to, monitor, appraise and manage personnel Ensure compliance to all company-wide and Quality Assurance-specific procedures Manage the MRB and Calibration processes Coordinate with Production Control to assist in meeting Production goals and to ensure inspection is completed in a timely manner Manage department to ensure inspection resources are properly allocated Establish performance metrics for inspection personnel and evaluate them accordingly Perform other related duties as assigned Education: Bachelor's Degree in Business, Management, or a STEM field preferred LSS Green Belt preferred Experience: Minimum 5 years in a quality role Leadership experience preferred Knowledge, Skills and Abilities: Strong leadership skills that inspire team with confidence and respect while motivating the members in a creative and effective manner Excellent interpersonal skills Advanced computer skills (i.e. creating and revising procedures, people management software, creating forms, data manipulation) Intermediate software knowledge of Microsoft Office Suite (e.g. email, calendar, creating tables, graphs, performing calculations, using plug-ins) Experience with product lifecycle management software (e.g. Agile) Experience with enterprise resource planning software (e.g. E1) Ability to learn and navigate custom/specialized software Ability to comprehend written instructions with industry-specific terms and technical concepts Familiarity with inspection plans Familiarity with statistical process control (SPC) Ability to use manual gauges (e.g. micrometers, calipers, scales) Intermediate knowledge of visual inspection systems (i.e. Smartscope) Experience with mechanical test equipment (e.g. Chatillon force tester, United tensile tester, surface profilometer) Understanding of a QMS based on ISO 9001/AS9100 requirements Ability to problem solve Basic understanding of statistical methods (AQL, mean, variation, control charts, histograms) Ability to speak, read, and write in English with technical proficiency (required) Ability to speak Spanish (preferred) Physical Requirements: This position is mainly sedentary; Therefore, required to sit Prolonged periods of sitting at a desk and working on a computer While performing the duties of this job, the employee is occasionally required to walk throughout the facility Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or move up to 25 pounds Occasionally will need to bend, stoop and squat Work Environment: The work environment conditions are typical of a manufacturing environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the basic functions. The noise level in the work environment ranges from quiet to moderate, however, hearing protection may be required if employee enters high noise areas as a part of their normal job duties. Benefits: At Bal Seal Engineering (BSE) we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits, including medical, dental, vision, short and long-term disability coverage, accident insurance, critical illness insurance, basic and supplemental life insurance, employee assistance plan, retirement savings and matching, and other developmental opportunities. We are committed to supporting the way you live and work. BSE is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Applicants requiring reasonable accommodation to complete the application process may contact Human Resources. This position requires access to information subject to the International Traffic in Arms Regulations (ITAR). Employment is contingent upon the applicant being a "U.S. person" as defined by ITAR (22 CFR 120.15), which includes U.S. citizens, lawful permanent residents, refugees, or asylees, as required by U.S. export control laws. 8am - 5pm
Job DescriptionJob Description Bal Seal Engineering is seeking a QC Supervisor to support the Quality Assurance department in overseeing all Quality inspection activity from Receiving Inspection to Shipping Audit as well as supporting interdepartmental projects and studies with Quality Assurance knowledge and resources. The Quality Assurance Supervisor manages the hourly Quality personnel and is their main point of contact for questions and support. About Bal Seal: Bal Seal Engineering delivers advanced sealing, connecting, and contact solutions that serve medical, aerospace, energy, and industrial markets. Our proprietary spring-energized seals and electrical contacts help customers achieve precision, efficiency, and reliability. Employees thrive in a culture that values craftsmanship, technical mastery, and close partnership with customers solving complex challenges. Reports to: QA Manager Department: QA Essential Duties and Responsibilities: Develop, train, direct, coach, counsel, communicate to, monitor, appraise and manage personnel Ensure compliance to all company-wide and Quality Assurance-specific procedures Manage the MRB and Calibration processes Coordinate with Production Control to assist in meeting Production goals and to ensure inspection is completed in a timely manner Manage department to ensure inspection resources are properly allocated Establish performance metrics for inspection personnel and evaluate them accordingly Perform other related duties as assigned Education: Bachelor's Degree in Business, Management, or a STEM field preferred LSS Green Belt preferred Experience: Minimum 5 years in a quality role Leadership experience preferred Knowledge, Skills and Abilities: Strong leadership skills that inspire team with confidence and respect while motivating the members in a creative and effective manner Excellent interpersonal skills Advanced computer skills (i.e. creating and revising procedures, people management software, creating forms, data manipulation) Intermediate software knowledge of Microsoft Office Suite (e.g. email, calendar, creating tables, graphs, performing calculations, using plug-ins) Experience with product lifecycle management software (e.g. Agile) Experience with enterprise resource planning software (e.g. E1) Ability to learn and navigate custom/specialized software Ability to comprehend written instructions with industry-specific terms and technical concepts Familiarity with inspection plans Familiarity with statistical process control (SPC) Ability to use manual gauges (e.g. micrometers, calipers, scales) Intermediate knowledge of visual inspection systems (i.e. Smartscope) Experience with mechanical test equipment (e.g. Chatillon force tester, United tensile tester, surface profilometer) Understanding of a QMS based on ISO 9001/AS9100 requirements Ability to problem solve Basic understanding of statistical methods (AQL, mean, variation, control charts, histograms) Ability to speak, read, and write in English with technical proficiency (required) Ability to speak Spanish (preferred) Physical Requirements: This position is mainly sedentary; Therefore, required to sit Prolonged periods of sitting at a desk and working on a computer While performing the duties of this job, the employee is occasionally required to walk throughout the facility Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or move up to 25 pounds Occasionally will need to bend, stoop and squat Work Environment: The work environment conditions are typical of a manufacturing environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the basic functions. The noise level in the work environment ranges from quiet to moderate, however, hearing protection may be required if employee enters high noise areas as a part of their normal job duties. Benefits: At Bal Seal Engineering (BSE) we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits, including medical, dental, vision, short and long-term disability coverage, accident insurance, critical illness insurance, basic and supplemental life insurance, employee assistance plan, retirement savings and matching, and other developmental opportunities. We are committed to supporting the way you live and work. BSE is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Applicants requiring reasonable accommodation to complete the application process may contact Human Resources. This position requires access to information subject to the International Traffic in Arms Regulations (ITAR). Employment is contingent upon the applicant being a "U.S. person" as defined by ITAR (22 CFR 120.15), which includes U.S. citizens, lawful permanent residents, refugees, or asylees, as required by U.S. export control laws. 8am - 5pm
09/25/2026
Full time
Job DescriptionJob Description Bal Seal Engineering is seeking a QC Supervisor to support the Quality Assurance department in overseeing all Quality inspection activity from Receiving Inspection to Shipping Audit as well as supporting interdepartmental projects and studies with Quality Assurance knowledge and resources. The Quality Assurance Supervisor manages the hourly Quality personnel and is their main point of contact for questions and support. About Bal Seal: Bal Seal Engineering delivers advanced sealing, connecting, and contact solutions that serve medical, aerospace, energy, and industrial markets. Our proprietary spring-energized seals and electrical contacts help customers achieve precision, efficiency, and reliability. Employees thrive in a culture that values craftsmanship, technical mastery, and close partnership with customers solving complex challenges. Reports to: QA Manager Department: QA Essential Duties and Responsibilities: Develop, train, direct, coach, counsel, communicate to, monitor, appraise and manage personnel Ensure compliance to all company-wide and Quality Assurance-specific procedures Manage the MRB and Calibration processes Coordinate with Production Control to assist in meeting Production goals and to ensure inspection is completed in a timely manner Manage department to ensure inspection resources are properly allocated Establish performance metrics for inspection personnel and evaluate them accordingly Perform other related duties as assigned Education: Bachelor's Degree in Business, Management, or a STEM field preferred LSS Green Belt preferred Experience: Minimum 5 years in a quality role Leadership experience preferred Knowledge, Skills and Abilities: Strong leadership skills that inspire team with confidence and respect while motivating the members in a creative and effective manner Excellent interpersonal skills Advanced computer skills (i.e. creating and revising procedures, people management software, creating forms, data manipulation) Intermediate software knowledge of Microsoft Office Suite (e.g. email, calendar, creating tables, graphs, performing calculations, using plug-ins) Experience with product lifecycle management software (e.g. Agile) Experience with enterprise resource planning software (e.g. E1) Ability to learn and navigate custom/specialized software Ability to comprehend written instructions with industry-specific terms and technical concepts Familiarity with inspection plans Familiarity with statistical process control (SPC) Ability to use manual gauges (e.g. micrometers, calipers, scales) Intermediate knowledge of visual inspection systems (i.e. Smartscope) Experience with mechanical test equipment (e.g. Chatillon force tester, United tensile tester, surface profilometer) Understanding of a QMS based on ISO 9001/AS9100 requirements Ability to problem solve Basic understanding of statistical methods (AQL, mean, variation, control charts, histograms) Ability to speak, read, and write in English with technical proficiency (required) Ability to speak Spanish (preferred) Physical Requirements: This position is mainly sedentary; Therefore, required to sit Prolonged periods of sitting at a desk and working on a computer While performing the duties of this job, the employee is occasionally required to walk throughout the facility Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or move up to 25 pounds Occasionally will need to bend, stoop and squat Work Environment: The work environment conditions are typical of a manufacturing environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the basic functions. The noise level in the work environment ranges from quiet to moderate, however, hearing protection may be required if employee enters high noise areas as a part of their normal job duties. Benefits: At Bal Seal Engineering (BSE) we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits, including medical, dental, vision, short and long-term disability coverage, accident insurance, critical illness insurance, basic and supplemental life insurance, employee assistance plan, retirement savings and matching, and other developmental opportunities. We are committed to supporting the way you live and work. BSE is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Applicants requiring reasonable accommodation to complete the application process may contact Human Resources. This position requires access to information subject to the International Traffic in Arms Regulations (ITAR). Employment is contingent upon the applicant being a "U.S. person" as defined by ITAR (22 CFR 120.15), which includes U.S. citizens, lawful permanent residents, refugees, or asylees, as required by U.S. export control laws. 8am - 5pm
Job DescriptionJob Description Position Summary Description The Manager of NERC Compliance oversees a staff of professionals supporting the administrative aspects of Seminole's North American Electric Reliability Corporation (NERC) and Federal Energy Regulatory Commission (FERC) Standards of Conduct compliance programs. This role manages development, implementation, and monitoring efforts toward ensuring compliance of the various operational business areas with all applicable NERC Standards. Collaborates with Seminole leadership, business areas, NERC and regional regulatory agencies on compliance matters. Accountable for spearheading systematic and continuous improvement of the NERC compliance program, its policies, procedures, training materials, and asset lists. Maintains knowledge of current and future regulatory requirements and assesses their impact to the organization. Essential Functions Provides oversight related to compliance with NERC Reliability Standards and FERC Standards of Conduct. Provides oversight during all compliance monitoring functions including on-site audits, spot checks, and self-certifications Collaborates with leadership and business areas to identify and address potential areas of non-compliance and initiate future compliance requirements. Monitors industry best practices and identifies changes in regulatory compliance for cyber and physical security. Provides oversight on compliance assessments, and ensures corrective action is performed to achieve compliance with NERC Reliability Standards. Provides oversight to communication with regional regulatory agencies and internal departments to ensure compliance issues are addressed in a timely manner. Provides oversight of mandatory filings for federal, state, and local regulatory agencies. Represents organization at meetings at the regional and federal level Interprets new and existing NERC regulations in consultation with legal and other subject matter experts to determine applicability. Provides technical leadership in the planning, development, organizational, coordination, implementation, and review of the NERC compliance program. Leads team of personnel in the performance of NERC compliance audits, surveillances, and assessments and is accountable for urgency, accuracy, and overall quality of program. Participates in industry forums and committees to improve overall compliance with NERC and FERC requirements Participates in the NERC Standards Development Process as necessary to ensure Seminole's interests are addressed when existing standards are revised or new standards are proposed. Performs NERC Compliance Program roles if/as designated in Seminole's Standard Ownership Matrix (SOM) including ongoing evidence retention in "audit-ready" form as applicable and directed. You should also be familiar with Seminole's Enterprise Internal Compliance Program (ENT-GCD-RGC-EP-054) to further your understanding of Seminole's compliance program and the context of your duties and responsibilities attendant to your designation in the SOM. Performs other duties as applicable to the position or as assigned. Qualifications and Education Requirements Bachelor's degree in Computer Science, Information Science, Cyber Security, Electrical Engineering, Business Administration, Business Process Management, Auditing, Risk Management. Alternative degrees in combination with specialized experience and/or certifications may be considered. Master's degree or other advance degree preferred. Desire eight (8) years' experience in a combination of the following: NERC Compliance. Information Technology (IT), Cyber Security or comparable experience with emphasis on technical and security domains. Auditing or Risk Management. Electric Utilities experience subject to NERC Standards. Previous supervisory experience preferred Core Competencies: Adaptable, Collaborative, Conscientious, Critical-Thinking, Outcome-Driven and Professional Technical Competencies/Skills: Demonstrated experience: NERC Reliability Standards Program governance, auditing, and risk management Change management, incident reporting and response planning Process lifecycle and improvement plans Enterprise cyber security principles in context of NERC program Transmission, Generation, Distribution, and/or Energy Management Systems Proficiency with Microsoft Office applications Soft Competencies/Skills: Effective verbal/nonverbal, listening and written communications Effective supervision, performance management and talent development Demonstrated: Hands-on design, management, implementation and operationalization of NERC requirements Practical experience of NERC Rules of Procedure and Compliance Monitoring & Enforcement Program Leadership and delivery of high-quality policies and procedures to support effective regulatory compliance Experience of IT/Cyber Security controls (e.g. engineering, architecture, applications, projects) Experience managing departmental budgets, reporting, and management of direct, indirect, and outside resources Effective relationship management with Auditors and Regulators (i.e. NERC, SERC, and FERC) Effective collaboration, communication, presentation, and relation management skills Leadership of related projects Physical Requirements Must be able to follow established protective measures including wearing required personal protective equipment (PPE). Must possess a valid driver's license and acceptable Motor Vehicle Report. Working Conditions Office environment. Some travel and work outside of normal business hours. While working in certain areas of the plant there is the potential for exposure to hazards typical of an industrial working environment. "Disclaimer - Management may modify this job description at any time and may require the performance of additional duties, or modification of physical requirements, with or without advance notice."
09/25/2026
Full time
Job DescriptionJob Description Position Summary Description The Manager of NERC Compliance oversees a staff of professionals supporting the administrative aspects of Seminole's North American Electric Reliability Corporation (NERC) and Federal Energy Regulatory Commission (FERC) Standards of Conduct compliance programs. This role manages development, implementation, and monitoring efforts toward ensuring compliance of the various operational business areas with all applicable NERC Standards. Collaborates with Seminole leadership, business areas, NERC and regional regulatory agencies on compliance matters. Accountable for spearheading systematic and continuous improvement of the NERC compliance program, its policies, procedures, training materials, and asset lists. Maintains knowledge of current and future regulatory requirements and assesses their impact to the organization. Essential Functions Provides oversight related to compliance with NERC Reliability Standards and FERC Standards of Conduct. Provides oversight during all compliance monitoring functions including on-site audits, spot checks, and self-certifications Collaborates with leadership and business areas to identify and address potential areas of non-compliance and initiate future compliance requirements. Monitors industry best practices and identifies changes in regulatory compliance for cyber and physical security. Provides oversight on compliance assessments, and ensures corrective action is performed to achieve compliance with NERC Reliability Standards. Provides oversight to communication with regional regulatory agencies and internal departments to ensure compliance issues are addressed in a timely manner. Provides oversight of mandatory filings for federal, state, and local regulatory agencies. Represents organization at meetings at the regional and federal level Interprets new and existing NERC regulations in consultation with legal and other subject matter experts to determine applicability. Provides technical leadership in the planning, development, organizational, coordination, implementation, and review of the NERC compliance program. Leads team of personnel in the performance of NERC compliance audits, surveillances, and assessments and is accountable for urgency, accuracy, and overall quality of program. Participates in industry forums and committees to improve overall compliance with NERC and FERC requirements Participates in the NERC Standards Development Process as necessary to ensure Seminole's interests are addressed when existing standards are revised or new standards are proposed. Performs NERC Compliance Program roles if/as designated in Seminole's Standard Ownership Matrix (SOM) including ongoing evidence retention in "audit-ready" form as applicable and directed. You should also be familiar with Seminole's Enterprise Internal Compliance Program (ENT-GCD-RGC-EP-054) to further your understanding of Seminole's compliance program and the context of your duties and responsibilities attendant to your designation in the SOM. Performs other duties as applicable to the position or as assigned. Qualifications and Education Requirements Bachelor's degree in Computer Science, Information Science, Cyber Security, Electrical Engineering, Business Administration, Business Process Management, Auditing, Risk Management. Alternative degrees in combination with specialized experience and/or certifications may be considered. Master's degree or other advance degree preferred. Desire eight (8) years' experience in a combination of the following: NERC Compliance. Information Technology (IT), Cyber Security or comparable experience with emphasis on technical and security domains. Auditing or Risk Management. Electric Utilities experience subject to NERC Standards. Previous supervisory experience preferred Core Competencies: Adaptable, Collaborative, Conscientious, Critical-Thinking, Outcome-Driven and Professional Technical Competencies/Skills: Demonstrated experience: NERC Reliability Standards Program governance, auditing, and risk management Change management, incident reporting and response planning Process lifecycle and improvement plans Enterprise cyber security principles in context of NERC program Transmission, Generation, Distribution, and/or Energy Management Systems Proficiency with Microsoft Office applications Soft Competencies/Skills: Effective verbal/nonverbal, listening and written communications Effective supervision, performance management and talent development Demonstrated: Hands-on design, management, implementation and operationalization of NERC requirements Practical experience of NERC Rules of Procedure and Compliance Monitoring & Enforcement Program Leadership and delivery of high-quality policies and procedures to support effective regulatory compliance Experience of IT/Cyber Security controls (e.g. engineering, architecture, applications, projects) Experience managing departmental budgets, reporting, and management of direct, indirect, and outside resources Effective relationship management with Auditors and Regulators (i.e. NERC, SERC, and FERC) Effective collaboration, communication, presentation, and relation management skills Leadership of related projects Physical Requirements Must be able to follow established protective measures including wearing required personal protective equipment (PPE). Must possess a valid driver's license and acceptable Motor Vehicle Report. Working Conditions Office environment. Some travel and work outside of normal business hours. While working in certain areas of the plant there is the potential for exposure to hazards typical of an industrial working environment. "Disclaimer - Management may modify this job description at any time and may require the performance of additional duties, or modification of physical requirements, with or without advance notice."
Job DescriptionJob Description Position Summary Description The Manager of NERC Compliance oversees a staff of professionals supporting the administrative aspects of Seminole's North American Electric Reliability Corporation (NERC) and Federal Energy Regulatory Commission (FERC) Standards of Conduct compliance programs. This role manages development, implementation, and monitoring efforts toward ensuring compliance of the various operational business areas with all applicable NERC Standards. Collaborates with Seminole leadership, business areas, NERC and regional regulatory agencies on compliance matters. Accountable for spearheading systematic and continuous improvement of the NERC compliance program, its policies, procedures, training materials, and asset lists. Maintains knowledge of current and future regulatory requirements and assesses their impact to the organization. Essential Functions Provides oversight related to compliance with NERC Reliability Standards and FERC Standards of Conduct. Provides oversight during all compliance monitoring functions including on-site audits, spot checks, and self-certifications Collaborates with leadership and business areas to identify and address potential areas of non-compliance and initiate future compliance requirements. Monitors industry best practices and identifies changes in regulatory compliance for cyber and physical security. Provides oversight on compliance assessments, and ensures corrective action is performed to achieve compliance with NERC Reliability Standards. Provides oversight to communication with regional regulatory agencies and internal departments to ensure compliance issues are addressed in a timely manner. Provides oversight of mandatory filings for federal, state, and local regulatory agencies. Represents organization at meetings at the regional and federal level Interprets new and existing NERC regulations in consultation with legal and other subject matter experts to determine applicability. Provides technical leadership in the planning, development, organizational, coordination, implementation, and review of the NERC compliance program. Leads team of personnel in the performance of NERC compliance audits, surveillances, and assessments and is accountable for urgency, accuracy, and overall quality of program. Participates in industry forums and committees to improve overall compliance with NERC and FERC requirements Participates in the NERC Standards Development Process as necessary to ensure Seminole's interests are addressed when existing standards are revised or new standards are proposed. Performs NERC Compliance Program roles if/as designated in Seminole's Standard Ownership Matrix (SOM) including ongoing evidence retention in "audit-ready" form as applicable and directed. You should also be familiar with Seminole's Enterprise Internal Compliance Program (ENT-GCD-RGC-EP-054) to further your understanding of Seminole's compliance program and the context of your duties and responsibilities attendant to your designation in the SOM. Performs other duties as applicable to the position or as assigned. Qualifications and Education Requirements Bachelor's degree in Computer Science, Information Science, Cyber Security, Electrical Engineering, Business Administration, Business Process Management, Auditing, Risk Management. Alternative degrees in combination with specialized experience and/or certifications may be considered. Master's degree or other advance degree preferred. Desire eight (8) years' experience in a combination of the following: NERC Compliance. Information Technology (IT), Cyber Security or comparable experience with emphasis on technical and security domains. Auditing or Risk Management. Electric Utilities experience subject to NERC Standards. Previous supervisory experience preferred Core Competencies: Adaptable, Collaborative, Conscientious, Critical-Thinking, Outcome-Driven and Professional Technical Competencies/Skills: Demonstrated experience: NERC Reliability Standards Program governance, auditing, and risk management Change management, incident reporting and response planning Process lifecycle and improvement plans Enterprise cyber security principles in context of NERC program Transmission, Generation, Distribution, and/or Energy Management Systems Proficiency with Microsoft Office applications Soft Competencies/Skills: Effective verbal/nonverbal, listening and written communications Effective supervision, performance management and talent development Demonstrated: Hands-on design, management, implementation and operationalization of NERC requirements Practical experience of NERC Rules of Procedure and Compliance Monitoring & Enforcement Program Leadership and delivery of high-quality policies and procedures to support effective regulatory compliance Experience of IT/Cyber Security controls (e.g. engineering, architecture, applications, projects) Experience managing departmental budgets, reporting, and management of direct, indirect, and outside resources Effective relationship management with Auditors and Regulators (i.e. NERC, SERC, and FERC) Effective collaboration, communication, presentation, and relation management skills Leadership of related projects Physical Requirements Must be able to follow established protective measures including wearing required personal protective equipment (PPE). Must possess a valid driver's license and acceptable Motor Vehicle Report. Working Conditions Office environment. Some travel and work outside of normal business hours. While working in certain areas of the plant there is the potential for exposure to hazards typical of an industrial working environment. "Disclaimer - Management may modify this job description at any time and may require the performance of additional duties, or modification of physical requirements, with or without advance notice."
09/25/2026
Full time
Job DescriptionJob Description Position Summary Description The Manager of NERC Compliance oversees a staff of professionals supporting the administrative aspects of Seminole's North American Electric Reliability Corporation (NERC) and Federal Energy Regulatory Commission (FERC) Standards of Conduct compliance programs. This role manages development, implementation, and monitoring efforts toward ensuring compliance of the various operational business areas with all applicable NERC Standards. Collaborates with Seminole leadership, business areas, NERC and regional regulatory agencies on compliance matters. Accountable for spearheading systematic and continuous improvement of the NERC compliance program, its policies, procedures, training materials, and asset lists. Maintains knowledge of current and future regulatory requirements and assesses their impact to the organization. Essential Functions Provides oversight related to compliance with NERC Reliability Standards and FERC Standards of Conduct. Provides oversight during all compliance monitoring functions including on-site audits, spot checks, and self-certifications Collaborates with leadership and business areas to identify and address potential areas of non-compliance and initiate future compliance requirements. Monitors industry best practices and identifies changes in regulatory compliance for cyber and physical security. Provides oversight on compliance assessments, and ensures corrective action is performed to achieve compliance with NERC Reliability Standards. Provides oversight to communication with regional regulatory agencies and internal departments to ensure compliance issues are addressed in a timely manner. Provides oversight of mandatory filings for federal, state, and local regulatory agencies. Represents organization at meetings at the regional and federal level Interprets new and existing NERC regulations in consultation with legal and other subject matter experts to determine applicability. Provides technical leadership in the planning, development, organizational, coordination, implementation, and review of the NERC compliance program. Leads team of personnel in the performance of NERC compliance audits, surveillances, and assessments and is accountable for urgency, accuracy, and overall quality of program. Participates in industry forums and committees to improve overall compliance with NERC and FERC requirements Participates in the NERC Standards Development Process as necessary to ensure Seminole's interests are addressed when existing standards are revised or new standards are proposed. Performs NERC Compliance Program roles if/as designated in Seminole's Standard Ownership Matrix (SOM) including ongoing evidence retention in "audit-ready" form as applicable and directed. You should also be familiar with Seminole's Enterprise Internal Compliance Program (ENT-GCD-RGC-EP-054) to further your understanding of Seminole's compliance program and the context of your duties and responsibilities attendant to your designation in the SOM. Performs other duties as applicable to the position or as assigned. Qualifications and Education Requirements Bachelor's degree in Computer Science, Information Science, Cyber Security, Electrical Engineering, Business Administration, Business Process Management, Auditing, Risk Management. Alternative degrees in combination with specialized experience and/or certifications may be considered. Master's degree or other advance degree preferred. Desire eight (8) years' experience in a combination of the following: NERC Compliance. Information Technology (IT), Cyber Security or comparable experience with emphasis on technical and security domains. Auditing or Risk Management. Electric Utilities experience subject to NERC Standards. Previous supervisory experience preferred Core Competencies: Adaptable, Collaborative, Conscientious, Critical-Thinking, Outcome-Driven and Professional Technical Competencies/Skills: Demonstrated experience: NERC Reliability Standards Program governance, auditing, and risk management Change management, incident reporting and response planning Process lifecycle and improvement plans Enterprise cyber security principles in context of NERC program Transmission, Generation, Distribution, and/or Energy Management Systems Proficiency with Microsoft Office applications Soft Competencies/Skills: Effective verbal/nonverbal, listening and written communications Effective supervision, performance management and talent development Demonstrated: Hands-on design, management, implementation and operationalization of NERC requirements Practical experience of NERC Rules of Procedure and Compliance Monitoring & Enforcement Program Leadership and delivery of high-quality policies and procedures to support effective regulatory compliance Experience of IT/Cyber Security controls (e.g. engineering, architecture, applications, projects) Experience managing departmental budgets, reporting, and management of direct, indirect, and outside resources Effective relationship management with Auditors and Regulators (i.e. NERC, SERC, and FERC) Effective collaboration, communication, presentation, and relation management skills Leadership of related projects Physical Requirements Must be able to follow established protective measures including wearing required personal protective equipment (PPE). Must possess a valid driver's license and acceptable Motor Vehicle Report. Working Conditions Office environment. Some travel and work outside of normal business hours. While working in certain areas of the plant there is the potential for exposure to hazards typical of an industrial working environment. "Disclaimer - Management may modify this job description at any time and may require the performance of additional duties, or modification of physical requirements, with or without advance notice."
Job Description Your Mission The Systems Administrator is responsible for the implementation, administration, and ongoing support of the organization's IT infrastructure. This role ensures reliable operation, performance, and availability of IT systems that support daily business operations. The position works closely with IT teams and vendors to maintain and improve infrastructure services. How you will make a difference Network & Systems Management Install, configure, maintain, and support servers, workstations, operating systems, network equipment, and peripheral devices Manage server platforms, virtualization environments, email systems, print services, cloud and business applications Monitor system, server and application performance and address issues proactively Operations & Support Administer user accounts, permissions, and storage allocations Execute regular backups, restorations, and disaster recovery testing Troubleshoot and resolve hardware and software issues; escalate issues as needed Maintenance & Improvements Perform patching, upgrades, repairs, and reconfigurations of hardware and software Maintain accurate asset inventories, system documentation, and technical configurations Evaluate and recommend hardware, software, and infrastructure improvements Coordinate with application, database, and network teams on deployments and enhancements Collaboration & Documentation Work with vendors, service providers, and internal teams to support IT services Create technical documentation and operational reports Collaborate with IT Security Manager What you should be good at Education and Experience Education: Bachelor's degree in computer science, information technology or related field or equivalent practical experience Minimum of seven years' experience administering servers and enterprise IT systems. Technical knowledge Strong knowledge of network, server, and desktop operating systems Hands-on experience with enterprise network hardware and protocols Experience with virtualization platforms and enterprise applications Proven ability to troubleshoot complex hardware and software issues Experience with backup and recovery operations Experience maintaining system and process documentation Preferred / Beneficial Technical Experience Active Directory, Altiris, Azure, BeyondTrust, Cisco Switches, CrowdStrike, Ivanti Service Manager, Meraki Access Points (APs), Mimecast, M365, Proxmox Virtual Environment, VMWare, Windows Server Administration Work Conditions Full-time onsite position; prolonged periods of sitting and computer use Occasional lifting and movement of IT equipment; occasional inspection of cabling and infrastructure What you can look forward to Professional Development : Educational assistance programs and opportunities for career growth. Supportive Environment : A stable, team-based culture that values collaboration and innovation. Inclusive Workplace : Join a company committed to equity, diversity, and inclusion, fostering a culture of belonging. Comprehensive Benefits : 401(k) plan with matching contributions, health insurance (medical, dental, vision), FSA and HSA options. Generous PTO and paid holidays for a healthy work-life balance. Competitive Compensation : This is a salaried exempt position with a pay range from $72,000 - $107,000 per year. Pay will be based on qualifications and experience. Location: The role is based at the Deublin Company facility in Waukegan, IL. The role will work onsite five days per week. Local candidates encouraged to apply; no relocation benefit for this position. Travel : Limited international travel may be required Who we are Hoerbiger Rotary Solutions/Deublin Company is the leading manufacturer of Rotating Unions and Electrical Slip Rings- devices that allow the transfer of pressurized fluid or electricity from a stationary source into rotating machinery. Deublin spans the world with 13 offices including 5 manufacturing plants and wholly owned subsidiaries in Austria, Brazil, China, France, Germany, Italy, Japan, Korea, Poland, Singapore, Spain, United Kingdom and United States. In Waukegan, the award-winning, ISO 9001-certified manufacturing plant, comprises approximately 200,000 sq. ft. accommodating administration, sales, marketing, engineering, manufacturing, research and development as well as a complete training facility. Join our global Hoerbiger team of over 6,000 colleagues and make a difference every day. Contribute to innovative solutions that save lives, reduce emissions, and drive progress in key industries like energy, automotive, and safety technology. Guided by our core values-Pioneering Spirit, Courage, Fairness, and Closeness-we are ENABLING CHANGE. FOR A BETTER TOMORROW. With opportunities to grow, learn, and collaborate across 43 countries and more than 133 locations, you'll be part of a culture that values your ideas and your impact. Ready to make a difference? Apply today and become part of our journey. HOERBIGER is an Equal Opportunity Employer • Drug Free Workplace • E-verify
09/25/2026
Full time
Job Description Your Mission The Systems Administrator is responsible for the implementation, administration, and ongoing support of the organization's IT infrastructure. This role ensures reliable operation, performance, and availability of IT systems that support daily business operations. The position works closely with IT teams and vendors to maintain and improve infrastructure services. How you will make a difference Network & Systems Management Install, configure, maintain, and support servers, workstations, operating systems, network equipment, and peripheral devices Manage server platforms, virtualization environments, email systems, print services, cloud and business applications Monitor system, server and application performance and address issues proactively Operations & Support Administer user accounts, permissions, and storage allocations Execute regular backups, restorations, and disaster recovery testing Troubleshoot and resolve hardware and software issues; escalate issues as needed Maintenance & Improvements Perform patching, upgrades, repairs, and reconfigurations of hardware and software Maintain accurate asset inventories, system documentation, and technical configurations Evaluate and recommend hardware, software, and infrastructure improvements Coordinate with application, database, and network teams on deployments and enhancements Collaboration & Documentation Work with vendors, service providers, and internal teams to support IT services Create technical documentation and operational reports Collaborate with IT Security Manager What you should be good at Education and Experience Education: Bachelor's degree in computer science, information technology or related field or equivalent practical experience Minimum of seven years' experience administering servers and enterprise IT systems. Technical knowledge Strong knowledge of network, server, and desktop operating systems Hands-on experience with enterprise network hardware and protocols Experience with virtualization platforms and enterprise applications Proven ability to troubleshoot complex hardware and software issues Experience with backup and recovery operations Experience maintaining system and process documentation Preferred / Beneficial Technical Experience Active Directory, Altiris, Azure, BeyondTrust, Cisco Switches, CrowdStrike, Ivanti Service Manager, Meraki Access Points (APs), Mimecast, M365, Proxmox Virtual Environment, VMWare, Windows Server Administration Work Conditions Full-time onsite position; prolonged periods of sitting and computer use Occasional lifting and movement of IT equipment; occasional inspection of cabling and infrastructure What you can look forward to Professional Development : Educational assistance programs and opportunities for career growth. Supportive Environment : A stable, team-based culture that values collaboration and innovation. Inclusive Workplace : Join a company committed to equity, diversity, and inclusion, fostering a culture of belonging. Comprehensive Benefits : 401(k) plan with matching contributions, health insurance (medical, dental, vision), FSA and HSA options. Generous PTO and paid holidays for a healthy work-life balance. Competitive Compensation : This is a salaried exempt position with a pay range from $72,000 - $107,000 per year. Pay will be based on qualifications and experience. Location: The role is based at the Deublin Company facility in Waukegan, IL. The role will work onsite five days per week. Local candidates encouraged to apply; no relocation benefit for this position. Travel : Limited international travel may be required Who we are Hoerbiger Rotary Solutions/Deublin Company is the leading manufacturer of Rotating Unions and Electrical Slip Rings- devices that allow the transfer of pressurized fluid or electricity from a stationary source into rotating machinery. Deublin spans the world with 13 offices including 5 manufacturing plants and wholly owned subsidiaries in Austria, Brazil, China, France, Germany, Italy, Japan, Korea, Poland, Singapore, Spain, United Kingdom and United States. In Waukegan, the award-winning, ISO 9001-certified manufacturing plant, comprises approximately 200,000 sq. ft. accommodating administration, sales, marketing, engineering, manufacturing, research and development as well as a complete training facility. Join our global Hoerbiger team of over 6,000 colleagues and make a difference every day. Contribute to innovative solutions that save lives, reduce emissions, and drive progress in key industries like energy, automotive, and safety technology. Guided by our core values-Pioneering Spirit, Courage, Fairness, and Closeness-we are ENABLING CHANGE. FOR A BETTER TOMORROW. With opportunities to grow, learn, and collaborate across 43 countries and more than 133 locations, you'll be part of a culture that values your ideas and your impact. Ready to make a difference? Apply today and become part of our journey. HOERBIGER is an Equal Opportunity Employer • Drug Free Workplace • E-verify
Vaco is partnering with a national retail organization to hire a Manager of Cybersecurity Operations to lead and mature core security operations programs across the enterprise. This is a hands-on leadership role overseeing SOC operations, vulnerability management, endpoint security, DLP, incident response, and security automation. This role is ideal for a cybersecurity leader who can operate at both the program and technical execution level. The team needs someone who can manage internal security talent, hold external MSSP partners accountable, improve alert handling and escalation processes, and build repeatable capabilities around detection, response, reporting, and automation. The environment is collaborative, fast-moving, and highly cross-functional, requiring someone who can communicate clearly across IT, GRC, engineering, and business teams. This position is based in Tempe, Arizona and requires onsite presence Monday through Thursday, with Fridays optional remote. What You'll Be Doing Manage and mature day-to-day SOC operations, including monitoring, alert triage, escalation, and incident response workflows Partner closely with an external MSSP to drive SLA accountability, improve alert quality, and ensure critical issues are escalated quickly Lead vulnerability management efforts across tools such as Rapid7, Defender, and related platforms, including prioritization, remediation tracking, and executive reporting Oversee endpoint security and management initiatives across Intune, Jamf, Defender, and related endpoint controls Drive improvements to SIEM and SOAR capabilities, including automation opportunities for level 1 response, alert enrichment, and repeatable playbooks Build and refine incident response processes, including playbooks, simulations, post-incident reviews, and lessons learned Partner with IT, GRC, engineering, and business stakeholders to improve security posture across the organization Support DLP strategy and monitoring to protect sensitive data across SaaS, cloud, and endpoint environments Use security metrics, scorecards, and framework alignment to communicate program maturity and areas for improvement Evaluate how AI can be used responsibly in security operations, including automation of response workflows and protection of AI-enabled systems Mentor and develop security team members while remaining hands-on with technical operations when needed Help define and operationalize security programs that reduce risk while supporting business velocity Required Experience 6 or more years of experience in cybersecurity, information security operations, incident response, infrastructure, or related technical security roles Proven experience managing or leading SOC operations, either in a corporate environment or MSSP setting Strong understanding of the end-to-end incident response lifecycle, from alert intake through containment, remediation, and post-incident review Hands-on experience with cybersecurity technologies such as MDR, EDR, SIEM, SOAR, vulnerability management, and endpoint security tools Experience maturing vulnerability management programs, including risk prioritization, remediation coordination, and reporting Experience partnering with or managing MSSP relationships and holding vendors accountable to performance expectations Strong understanding of security frameworks and compliance considerations such as NIST, CIS Controls, PCI, SOX, and CCPA Ability to lead without authority and collaborate effectively across IT, engineering, GRC, and business teams Experience managing high-pressure incidents and making informed decisions under time-sensitive conditions Understanding of AI concepts and their impact on cybersecurity operations, including AI-enabled threats and secure use of AI tools Bachelor's degree in a related field, or equivalent additional experience Nice to Have CISM, CISSP, or similar security certification Experience with Rapid7, Microsoft Defender, Intune, Jamf, Workato, or comparable security and automation tools Experience building SOAR workflows or security automation playbooks Familiarity with cloud security controls across AWS, Azure, or GCP Experience in SaaS-heavy environments Experience with DLP program ownership or data protection initiatives Background supporting retail, consumer-facing, or high-growth business environments Compensation & Benefits Salary range: $150,000 to $160,000 base, depending on experience Bonus potential and other financial incentives Comprehensive benefits package available If you are a hands-on cybersecurity operations leader who can mature SOC processes, improve vulnerability and endpoint programs, and build practical automation across a growing security environment, we would welcome the opportunity to connect. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets . click apply for full job details
09/25/2026
Full time
Vaco is partnering with a national retail organization to hire a Manager of Cybersecurity Operations to lead and mature core security operations programs across the enterprise. This is a hands-on leadership role overseeing SOC operations, vulnerability management, endpoint security, DLP, incident response, and security automation. This role is ideal for a cybersecurity leader who can operate at both the program and technical execution level. The team needs someone who can manage internal security talent, hold external MSSP partners accountable, improve alert handling and escalation processes, and build repeatable capabilities around detection, response, reporting, and automation. The environment is collaborative, fast-moving, and highly cross-functional, requiring someone who can communicate clearly across IT, GRC, engineering, and business teams. This position is based in Tempe, Arizona and requires onsite presence Monday through Thursday, with Fridays optional remote. What You'll Be Doing Manage and mature day-to-day SOC operations, including monitoring, alert triage, escalation, and incident response workflows Partner closely with an external MSSP to drive SLA accountability, improve alert quality, and ensure critical issues are escalated quickly Lead vulnerability management efforts across tools such as Rapid7, Defender, and related platforms, including prioritization, remediation tracking, and executive reporting Oversee endpoint security and management initiatives across Intune, Jamf, Defender, and related endpoint controls Drive improvements to SIEM and SOAR capabilities, including automation opportunities for level 1 response, alert enrichment, and repeatable playbooks Build and refine incident response processes, including playbooks, simulations, post-incident reviews, and lessons learned Partner with IT, GRC, engineering, and business stakeholders to improve security posture across the organization Support DLP strategy and monitoring to protect sensitive data across SaaS, cloud, and endpoint environments Use security metrics, scorecards, and framework alignment to communicate program maturity and areas for improvement Evaluate how AI can be used responsibly in security operations, including automation of response workflows and protection of AI-enabled systems Mentor and develop security team members while remaining hands-on with technical operations when needed Help define and operationalize security programs that reduce risk while supporting business velocity Required Experience 6 or more years of experience in cybersecurity, information security operations, incident response, infrastructure, or related technical security roles Proven experience managing or leading SOC operations, either in a corporate environment or MSSP setting Strong understanding of the end-to-end incident response lifecycle, from alert intake through containment, remediation, and post-incident review Hands-on experience with cybersecurity technologies such as MDR, EDR, SIEM, SOAR, vulnerability management, and endpoint security tools Experience maturing vulnerability management programs, including risk prioritization, remediation coordination, and reporting Experience partnering with or managing MSSP relationships and holding vendors accountable to performance expectations Strong understanding of security frameworks and compliance considerations such as NIST, CIS Controls, PCI, SOX, and CCPA Ability to lead without authority and collaborate effectively across IT, engineering, GRC, and business teams Experience managing high-pressure incidents and making informed decisions under time-sensitive conditions Understanding of AI concepts and their impact on cybersecurity operations, including AI-enabled threats and secure use of AI tools Bachelor's degree in a related field, or equivalent additional experience Nice to Have CISM, CISSP, or similar security certification Experience with Rapid7, Microsoft Defender, Intune, Jamf, Workato, or comparable security and automation tools Experience building SOAR workflows or security automation playbooks Familiarity with cloud security controls across AWS, Azure, or GCP Experience in SaaS-heavy environments Experience with DLP program ownership or data protection initiatives Background supporting retail, consumer-facing, or high-growth business environments Compensation & Benefits Salary range: $150,000 to $160,000 base, depending on experience Bonus potential and other financial incentives Comprehensive benefits package available If you are a hands-on cybersecurity operations leader who can mature SOC processes, improve vulnerability and endpoint programs, and build practical automation across a growing security environment, we would welcome the opportunity to connect. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets . click apply for full job details
Senior IT Solutions Architect Position Summary We are looking for a strategic and technically driven Senior IT Solutions Architect to lead the design, planning, and implementation of enterprise technology solutions that support business growth and operational efficiency. This individual will serve as a liaison between business stakeholders and technical teams, helping drive scalable and secure technology initiatives across complex environments. The ideal candidate will bring a strong background in enterprise applications, systems integration, cloud technologies, and large-scale transformation initiatives. Key Responsibilities Assess existing technology environments and recommend improvements to system architecture, workflows, and integrations Design scalable technology solutions that align with organizational goals and long-term IT strategy Collaborate with leadership, business units, infrastructure teams, and developers to translate operational requirements into technical solutions Provide architectural guidance across enterprise applications including ERP, CRM, manufacturing, and operational platforms Build integration frameworks connecting cloud, on-premise, and third-party systems Ensure solutions meet standards related to security, performance, reliability, and maintainability Develop technical architecture documentation, process flows, and implementation roadmaps Research emerging technologies and identify opportunities for modernization and automation Support project teams throughout delivery by validating technical direction and solution alignment Participate in technical governance discussions and architecture review processes Promote reusable frameworks, development standards, and technology best practices Preferred Qualifications Strong knowledge of enterprise solution architecture methodologies and system design concepts Experience working with enterprise platforms such as SAP, Oracle, Microsoft Dynamics, CRM systems, or manufacturing technologies Understanding of cloud infrastructure and hybrid environments within Azure, AWS, or Google Cloud Experience with APIs, middleware, microservices, and enterprise integration approaches Familiarity with data governance, analytics environments, and reporting ecosystems Ability to balance business priorities with technical scalability and risk management Strong communication and stakeholder management skills Experience working in Agile delivery environments and cross-functional technical teams Education & Experience Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline required Advanced degree or technical certifications preferred 7+ years of experience in solution architecture, enterprise systems, or technical consulting roles Prior experience supporting enterprise operations, manufacturing, supply chain, or industrial technology environments is a plus By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/25/2026
Full time
Senior IT Solutions Architect Position Summary We are looking for a strategic and technically driven Senior IT Solutions Architect to lead the design, planning, and implementation of enterprise technology solutions that support business growth and operational efficiency. This individual will serve as a liaison between business stakeholders and technical teams, helping drive scalable and secure technology initiatives across complex environments. The ideal candidate will bring a strong background in enterprise applications, systems integration, cloud technologies, and large-scale transformation initiatives. Key Responsibilities Assess existing technology environments and recommend improvements to system architecture, workflows, and integrations Design scalable technology solutions that align with organizational goals and long-term IT strategy Collaborate with leadership, business units, infrastructure teams, and developers to translate operational requirements into technical solutions Provide architectural guidance across enterprise applications including ERP, CRM, manufacturing, and operational platforms Build integration frameworks connecting cloud, on-premise, and third-party systems Ensure solutions meet standards related to security, performance, reliability, and maintainability Develop technical architecture documentation, process flows, and implementation roadmaps Research emerging technologies and identify opportunities for modernization and automation Support project teams throughout delivery by validating technical direction and solution alignment Participate in technical governance discussions and architecture review processes Promote reusable frameworks, development standards, and technology best practices Preferred Qualifications Strong knowledge of enterprise solution architecture methodologies and system design concepts Experience working with enterprise platforms such as SAP, Oracle, Microsoft Dynamics, CRM systems, or manufacturing technologies Understanding of cloud infrastructure and hybrid environments within Azure, AWS, or Google Cloud Experience with APIs, middleware, microservices, and enterprise integration approaches Familiarity with data governance, analytics environments, and reporting ecosystems Ability to balance business priorities with technical scalability and risk management Strong communication and stakeholder management skills Experience working in Agile delivery environments and cross-functional technical teams Education & Experience Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline required Advanced degree or technical certifications preferred 7+ years of experience in solution architecture, enterprise systems, or technical consulting roles Prior experience supporting enterprise operations, manufacturing, supply chain, or industrial technology environments is a plus By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
IT Developer Company Overview Industry: Renewable Energy / Industrial Technology A technology-driven organization focused on innovation, operational excellence, and enterprise digital transformation. The company is investing in advanced data, analytics, and AI solutions to improve business performance and decision-making. Role Overview Position Title: IT Developer Location: Fully Remote Employment Type: Full Time Why is this role open? To support the development of enterprise applications, data solutions, system integrations, and analytics initiatives across the business. Job Description Overview Seeking an IT Developer to design, develop, and support enterprise applications and analytics solutions within a modern data platform environment. This role will focus on application development, data integration, workflow automation, reporting, and AI-enabled solutions that support operational and strategic business objectives. Key Responsibilities Design, develop, deploy, and maintain enterprise applications, workflows, and data products. Build and optimize data pipelines, integrations, and transformation processes. Develop dashboards, reporting solutions, and operational workflows. Collaborate with stakeholders to translate business requirements into technical solutions. Support AI-enabled applications, automation initiatives, and analytics solutions. Troubleshoot application, integration, and data quality issues. Perform testing, deployment, documentation, and ongoing support activities. Maintain data governance, security, and compliance standards. Partner with cross-functional business and technology teams. Create and maintain technical documentation and architecture artifacts. Business Impact This role helps drive digital transformation through improved data visibility, process automation, analytics, and operational efficiency across multiple business functions. Skills Required Skills Bachelor's degree in Computer Science, Information Technology, Information Systems, Software Engineering, Data Analytics, or a related field. 3+ years of experience in software development, application development, data engineering, or enterprise systems development. 2+ years of experience supporting enterprise data platforms, analytics solutions, or digital transformation initiatives. Experience developing integrations between enterprise applications and databases. Strong understanding of software development lifecycle (SDLC) methodologies. Experience with SQL and relational databases. Experience building APIs and system integrations. Understanding of cloud-based architectures and enterprise application design. Knowledge of data modeling, ETL processes, and data governance principles. Experience with Git, DevOps practices, and CI/CD pipelines. Strong troubleshooting, analytical, and problem-solving abilities. Excellent written and verbal communication skills. Ability to work effectively with both technical and non-technical stakeholders. Strong process improvement mindset and ability to manage multiple priorities in a fast-paced environment. Team-oriented approach to solution delivery. Preferred Skills Experience with enterprise data, analytics, or AI platforms. Experience with Python, Java, JavaScript, TypeScript, or similar programming languages. Experience supporting manufacturing, supply chain, industrial, or renewable energy operations. Familiarity with ERP systems such as SAP, Oracle, NetSuite, Microsoft Dynamics, or similar platforms. Experience developing AI, machine learning, predictive analytics, or workflow automation solutions. Experience with reporting and visualization tools. Knowledge of master data management and data governance best practices. Experience working in Agile/Scrum environments. Cultural Fit Collaborative and team-oriented Strong problem solver Continuous learner with interest in emerging technologies Adaptable in a fast-paced environment Business-focused and results-driven Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/25/2026
Full time
IT Developer Company Overview Industry: Renewable Energy / Industrial Technology A technology-driven organization focused on innovation, operational excellence, and enterprise digital transformation. The company is investing in advanced data, analytics, and AI solutions to improve business performance and decision-making. Role Overview Position Title: IT Developer Location: Fully Remote Employment Type: Full Time Why is this role open? To support the development of enterprise applications, data solutions, system integrations, and analytics initiatives across the business. Job Description Overview Seeking an IT Developer to design, develop, and support enterprise applications and analytics solutions within a modern data platform environment. This role will focus on application development, data integration, workflow automation, reporting, and AI-enabled solutions that support operational and strategic business objectives. Key Responsibilities Design, develop, deploy, and maintain enterprise applications, workflows, and data products. Build and optimize data pipelines, integrations, and transformation processes. Develop dashboards, reporting solutions, and operational workflows. Collaborate with stakeholders to translate business requirements into technical solutions. Support AI-enabled applications, automation initiatives, and analytics solutions. Troubleshoot application, integration, and data quality issues. Perform testing, deployment, documentation, and ongoing support activities. Maintain data governance, security, and compliance standards. Partner with cross-functional business and technology teams. Create and maintain technical documentation and architecture artifacts. Business Impact This role helps drive digital transformation through improved data visibility, process automation, analytics, and operational efficiency across multiple business functions. Skills Required Skills Bachelor's degree in Computer Science, Information Technology, Information Systems, Software Engineering, Data Analytics, or a related field. 3+ years of experience in software development, application development, data engineering, or enterprise systems development. 2+ years of experience supporting enterprise data platforms, analytics solutions, or digital transformation initiatives. Experience developing integrations between enterprise applications and databases. Strong understanding of software development lifecycle (SDLC) methodologies. Experience with SQL and relational databases. Experience building APIs and system integrations. Understanding of cloud-based architectures and enterprise application design. Knowledge of data modeling, ETL processes, and data governance principles. Experience with Git, DevOps practices, and CI/CD pipelines. Strong troubleshooting, analytical, and problem-solving abilities. Excellent written and verbal communication skills. Ability to work effectively with both technical and non-technical stakeholders. Strong process improvement mindset and ability to manage multiple priorities in a fast-paced environment. Team-oriented approach to solution delivery. Preferred Skills Experience with enterprise data, analytics, or AI platforms. Experience with Python, Java, JavaScript, TypeScript, or similar programming languages. Experience supporting manufacturing, supply chain, industrial, or renewable energy operations. Familiarity with ERP systems such as SAP, Oracle, NetSuite, Microsoft Dynamics, or similar platforms. Experience developing AI, machine learning, predictive analytics, or workflow automation solutions. Experience with reporting and visualization tools. Knowledge of master data management and data governance best practices. Experience working in Agile/Scrum environments. Cultural Fit Collaborative and team-oriented Strong problem solver Continuous learner with interest in emerging technologies Adaptable in a fast-paced environment Business-focused and results-driven Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Senior Software Engineer - .NET & Enterprise Systems About the Role We are seeking a Senior Software Engineer to join an enterprise technology team focused on building, maintaining, and modernizing critical business applications. This is an opportunity for an engineer who enjoys working within complex, established environments and understands that great software engineering is about more than writing code. You'll be responsible for understanding how systems support the business, translating real-world requirements into thoughtful technical solutions, and improving existing applications without disrupting the operations that depend on them. The current environment is heavily centered around C#, .NET, and SQL Server, while the team is actively modernizing its technology foundation. You'll have the opportunity to contribute to initiatives involving Linux, Docker, containerization, cloud-native technologies, and more portable data solutions. The ideal candidate is comfortable operating across the full software development lifecycle and can move between technical implementation, architecture, requirements gathering, and collaboration with business stakeholders. What You'll Do Design, develop, maintain, and modernize enterprise applications using C# and .NET, including .NET Framework and modern .NET Take ownership of significant portions of the software development lifecycle, including requirements gathering, technical design, development, testing, deployment, and ongoing support Work with SQL Server data layers, including schema design, complex queries, stored procedures, and performance optimization Contribute to the modernization and migration of applications toward Linux-based container environments Containerize .NET applications using Docker and contribute to orchestration strategies using Kubernetes or comparable technologies Collaborate directly with business stakeholders to understand workflows, clarify requirements, and translate business needs into technical solutions Challenge requirements and approaches when necessary to identify potential risks, gaps, or opportunities for improvement before development begins Build and consume REST APIs and integrate applications with internal and third-party systems Apply strong software design principles, coding standards, architectural patterns, and development practices Identify technical debt and help develop practical, prioritized plans for addressing it Troubleshoot and support applications in production environments Mentor less experienced developers and contribute to the overall growth of the engineering team Document technical decisions, system behavior, and implementation details to support long-term maintainability What We're Looking For Technical Experience Strong professional experience with C# and the .NET ecosystem Experience working across both .NET Framework and modern .NET Strong understanding of object-oriented design, SOLID principles, and common enterprise design patterns Strong SQL Server experience, including database design, complex queries, stored procedures, and performance tuning Experience with Docker and application containerization Familiarity with Kubernetes or similar container orchestration platforms Comfortable working in Linux environments, including troubleshooting and application operation Experience with Git, CI/CD pipelines, and production deployments Experience building and consuming RESTful APIs Understanding of distributed systems and application integration patterns Business & SDLC Experience Experience gathering, clarifying, and documenting business requirements Ability to understand complex business workflows and accurately translate them into software Experience owning or co-owning the end-to-end SDLC, beyond simply writing code Strong ability to evaluate requirements and identify when a request needs to be reconsidered or reframed Strong written communication skills, particularly around technical documentation and design decisions Ability to work effectively with both technical and non-technical stakeholders Working Style Highly autonomous and capable of managing priorities, commitments, and quality without close supervision A systems thinker who considers downstream impacts before making changes to shared systems Comfortable working within complex, established applications and environments Honest and transparent about technical risk, scope, and delivery timelines Comfortable navigating ambiguity and bringing structure to unclear requirements Collaborative and willing to mentor and support other engineers Takes ownership of problems from discovery through resolution Nice to Have Experience migrating .NET applications from Windows environments to Linux-based containers Experience with alternative relational databases such as PostgreSQL or MySQL Exposure to cloud-native application architecture and open-source technologies Experience with workflow or BPM platforms Experience designing workflow or state-machine logic Experience working in regulated or compliance-driven environments Familiarity with message queues, event-driven architecture, or asynchronous integration patterns Experience working across Microsoft and non-Microsoft technology ecosystems Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied . click apply for full job details
09/25/2026
Full time
Senior Software Engineer - .NET & Enterprise Systems About the Role We are seeking a Senior Software Engineer to join an enterprise technology team focused on building, maintaining, and modernizing critical business applications. This is an opportunity for an engineer who enjoys working within complex, established environments and understands that great software engineering is about more than writing code. You'll be responsible for understanding how systems support the business, translating real-world requirements into thoughtful technical solutions, and improving existing applications without disrupting the operations that depend on them. The current environment is heavily centered around C#, .NET, and SQL Server, while the team is actively modernizing its technology foundation. You'll have the opportunity to contribute to initiatives involving Linux, Docker, containerization, cloud-native technologies, and more portable data solutions. The ideal candidate is comfortable operating across the full software development lifecycle and can move between technical implementation, architecture, requirements gathering, and collaboration with business stakeholders. What You'll Do Design, develop, maintain, and modernize enterprise applications using C# and .NET, including .NET Framework and modern .NET Take ownership of significant portions of the software development lifecycle, including requirements gathering, technical design, development, testing, deployment, and ongoing support Work with SQL Server data layers, including schema design, complex queries, stored procedures, and performance optimization Contribute to the modernization and migration of applications toward Linux-based container environments Containerize .NET applications using Docker and contribute to orchestration strategies using Kubernetes or comparable technologies Collaborate directly with business stakeholders to understand workflows, clarify requirements, and translate business needs into technical solutions Challenge requirements and approaches when necessary to identify potential risks, gaps, or opportunities for improvement before development begins Build and consume REST APIs and integrate applications with internal and third-party systems Apply strong software design principles, coding standards, architectural patterns, and development practices Identify technical debt and help develop practical, prioritized plans for addressing it Troubleshoot and support applications in production environments Mentor less experienced developers and contribute to the overall growth of the engineering team Document technical decisions, system behavior, and implementation details to support long-term maintainability What We're Looking For Technical Experience Strong professional experience with C# and the .NET ecosystem Experience working across both .NET Framework and modern .NET Strong understanding of object-oriented design, SOLID principles, and common enterprise design patterns Strong SQL Server experience, including database design, complex queries, stored procedures, and performance tuning Experience with Docker and application containerization Familiarity with Kubernetes or similar container orchestration platforms Comfortable working in Linux environments, including troubleshooting and application operation Experience with Git, CI/CD pipelines, and production deployments Experience building and consuming RESTful APIs Understanding of distributed systems and application integration patterns Business & SDLC Experience Experience gathering, clarifying, and documenting business requirements Ability to understand complex business workflows and accurately translate them into software Experience owning or co-owning the end-to-end SDLC, beyond simply writing code Strong ability to evaluate requirements and identify when a request needs to be reconsidered or reframed Strong written communication skills, particularly around technical documentation and design decisions Ability to work effectively with both technical and non-technical stakeholders Working Style Highly autonomous and capable of managing priorities, commitments, and quality without close supervision A systems thinker who considers downstream impacts before making changes to shared systems Comfortable working within complex, established applications and environments Honest and transparent about technical risk, scope, and delivery timelines Comfortable navigating ambiguity and bringing structure to unclear requirements Collaborative and willing to mentor and support other engineers Takes ownership of problems from discovery through resolution Nice to Have Experience migrating .NET applications from Windows environments to Linux-based containers Experience with alternative relational databases such as PostgreSQL or MySQL Exposure to cloud-native application architecture and open-source technologies Experience with workflow or BPM platforms Experience designing workflow or state-machine logic Experience working in regulated or compliance-driven environments Familiarity with message queues, event-driven architecture, or asynchronous integration patterns Experience working across Microsoft and non-Microsoft technology ecosystems Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied . click apply for full job details
L5 Network Engineer (AWS Cloud) DETAILS Location: 100% Remote Position Type: 3M+ Contract (w/ possibility of converting to fulltime) Hourly / Salary: to $120W2+ (based on experience level) JOB SUMMARY Vaco is currently seeking a Network Engineer L5 for a 3M+ Contract (w/ the possibility of conversion to fulltime) that is remote. The Network Engineer L5 will support a large-scale Connected Enterprise initiative focused on modernizing and optimizing network infrastructure across distributed donation centers and manufacturing facilities. The Network Engineer L5 will be heavily focused on enterprise-grade, multi-site networking within hybrid cloud environments, leveraging AWS Cloud WAN, AWS Transit Gateway, satellite connectivity, and mesh Wi-Fi technologies to deliver resilient, secure, and scalable connectivity solutions. The Network Engineer L5 will work closely with cross-functional teams to integrate on-prem and cloud-based environments, support IoT connectivity initiatives, and ensure network segmentation, compliance, and operational reliability across the enterprise landscape. The Network Engineer L5 is a highly hands-on engineering role requiring deep expertise in AWS networking, enterprise infrastructure design, and modern connectivity solutions, along with strong documentation and collaboration skills. AWS Network Architecture / Design - Designing and Implementing Resilient Multi-Site Network Architectures Utilizing AWS Cloud WAN and Transit Gateway Satellite / Wireless Connectivity - Configuring and Deploying Amazon Leo Satellite Connectivity and Eero Mesh WiFi Solutions Across Manufacturing Sites and Plasma Centers Network Security / Compliance - Establishing Network Segmentation / Security Policies / Compliance Controls Aligned to Regulatory Requirements Hybrid Connectivity / Cloud Integration - Integrating OnPrem and Cloud Network Environments Ensuring Seamless Connectivity Between AWS / Enterprise Systems / Customer Facilities IoT Connectivity / Data Integration - Supporting IoT Sensor Connectivity and Data Ingestion Pipeline Configuration Across Distributed Environments Documentation / Operational Readiness - Developing and Maintaining Network Architecture Diagrams / Runbooks / Operational Documentation Cross-Functional Collaboration - Partnering Closely With DTLs and Cross-Functional Teams to Support Network Delivery and Operational Objectives JOB REQUIREMENTS Enterprise Networking - Demonstrating Enterprise-Grade Multi-Site Networking Expertise Across Distributed Infrastructure Environments AWS Cloud WAN - Designing and Supporting Global Network Connectivity Using AWS Cloud WAN Architectures AWS Transit Gateway - Implementing and Managing AWS Transit Gateway for Scalable Hybrid and Multi-VPC Connectivity Certifications - AWS Certified Advanced Networking / CCNA/CCNP (Routing / Switching / Network Architecture Expertise) / PCNSA (Supporting Security / Firewall Administration), etc. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/25/2026
Full time
L5 Network Engineer (AWS Cloud) DETAILS Location: 100% Remote Position Type: 3M+ Contract (w/ possibility of converting to fulltime) Hourly / Salary: to $120W2+ (based on experience level) JOB SUMMARY Vaco is currently seeking a Network Engineer L5 for a 3M+ Contract (w/ the possibility of conversion to fulltime) that is remote. The Network Engineer L5 will support a large-scale Connected Enterprise initiative focused on modernizing and optimizing network infrastructure across distributed donation centers and manufacturing facilities. The Network Engineer L5 will be heavily focused on enterprise-grade, multi-site networking within hybrid cloud environments, leveraging AWS Cloud WAN, AWS Transit Gateway, satellite connectivity, and mesh Wi-Fi technologies to deliver resilient, secure, and scalable connectivity solutions. The Network Engineer L5 will work closely with cross-functional teams to integrate on-prem and cloud-based environments, support IoT connectivity initiatives, and ensure network segmentation, compliance, and operational reliability across the enterprise landscape. The Network Engineer L5 is a highly hands-on engineering role requiring deep expertise in AWS networking, enterprise infrastructure design, and modern connectivity solutions, along with strong documentation and collaboration skills. AWS Network Architecture / Design - Designing and Implementing Resilient Multi-Site Network Architectures Utilizing AWS Cloud WAN and Transit Gateway Satellite / Wireless Connectivity - Configuring and Deploying Amazon Leo Satellite Connectivity and Eero Mesh WiFi Solutions Across Manufacturing Sites and Plasma Centers Network Security / Compliance - Establishing Network Segmentation / Security Policies / Compliance Controls Aligned to Regulatory Requirements Hybrid Connectivity / Cloud Integration - Integrating OnPrem and Cloud Network Environments Ensuring Seamless Connectivity Between AWS / Enterprise Systems / Customer Facilities IoT Connectivity / Data Integration - Supporting IoT Sensor Connectivity and Data Ingestion Pipeline Configuration Across Distributed Environments Documentation / Operational Readiness - Developing and Maintaining Network Architecture Diagrams / Runbooks / Operational Documentation Cross-Functional Collaboration - Partnering Closely With DTLs and Cross-Functional Teams to Support Network Delivery and Operational Objectives JOB REQUIREMENTS Enterprise Networking - Demonstrating Enterprise-Grade Multi-Site Networking Expertise Across Distributed Infrastructure Environments AWS Cloud WAN - Designing and Supporting Global Network Connectivity Using AWS Cloud WAN Architectures AWS Transit Gateway - Implementing and Managing AWS Transit Gateway for Scalable Hybrid and Multi-VPC Connectivity Certifications - AWS Certified Advanced Networking / CCNA/CCNP (Routing / Switching / Network Architecture Expertise) / PCNSA (Supporting Security / Firewall Administration), etc. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.