135 jobs found

Job Description Job Description Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. At Seneca, our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles at Seneca Holdings is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Seneca Global Solutions (SGS) Seneca Global Solutions is seeking a full-time Records Management Support Specialist to support Army Environment, Safety and Occupational Health (ESOH) records management and transition activities for the Office of the Deputy Assistant Secretary of the Army for Environment, Safety and Occupational Health (ODASA(ESOH . The Army is moving official ESOH records off shared drives and into approved SharePoint Online / records repositories. This position helps identify, classify, transfer, and track records; documents procedures; and serves as an alternate to the ESOH Records Management Coordinator. Responsibilities include, but are not limited to : Assist with transferring ESOH official records to the ASA(IEE) SharePoint Online portal and other approved repositories. Help identify and classify official records versus non-record materials (including drafts, working files, and reference copies). Apply Army records schedules and naming/metadata conventions so files can be found, retained, and disposed of correctly. Track records-management requirements, timelines, and deliverables for the Integration Branch. Support closure and migration of shared drives, including inventories, folder mapping, and quality checks after transfer. Develop internal procedures, job aids, and short instructional materials for records tools, uploads, and related requirements. Serve as an alternate to the ESOH Records Management Coordinator, including covering routine coordination and status reporting. Coordinate with action officers so they know what to file, where to file it, and what not to treat as a record. Handle CUI and other controlled information in accordance with Army and DoD rules. Prepare status reports and briefings; review work products for completeness and Army quality standards. Basic Qualifications: Bachelor's degree in records/information management, library/information science, business, public administration, history, communications, or a related field; or equivalent relevant experience. 3-5 years of experience in records management, information management, document control, or large-scale file migration in a federal, DoD, or similarly regulated environment. Experience distinguishing official records from non-record materials and organizing files for retention and retrieval. Working experience with SharePoint Online (document libraries, metadata, permissions, and content movement)-not merely as an end user. Strong written and verbal communication skills; ability to write clear procedures and train non-specialists. Proficiency with Microsoft Excel, PowerPoint, and Word. Ability to obtain a Secret clearance. Ability to travel as required. Desired Skills: Direct Army or DoD records-management experience (AR 25-400-2 / Army Records Information Management System (ARIMS), Army Records Retention Schedule, or equivalent). Experience as a Records Management Coordinator, Records Liaison, or alternate RMC. Experience migrating shared drives or file shares into SharePoint Online or another records repository. Knowledge of CUI marking, PII handling, and access control in collaboration sites. Experience with Microsoft Teams, SharePoint, Approvals, Power BI, Visio, and related Microsoft 365 tools. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Job Description Job Description Job Title: A/V Lead System Integrator Location: Washington, DC Type: Direct Hire Work Model: Onsite - onsite Security Clearance: US Citizenship and ability to obtain a public trust or higher Responsibilities Lead the design, integration, configuration, and sustainment of enterprise A/V and conferencing systems across all CLIENT facilities Manage and maintain conference room technology, digital signage systems, and executive briefing environments to ensure reliable, high-quality operation Oversee integration of A/V systems with CLIENT's enterprise IT infrastructure, including Microsoft Teams Rooms, network connectivity, and endpoint management Lead planning and execution of A/V infrastructure upgrades, refreshes, and new installations Develop and maintain A/V system architecture documentation, diagrams, and configuration records Evaluate emerging A/V technologies and recommend solutions that align with CLIENT's enterprise environment and mission needs Provide direct, hands-on support for executive-level meetings, briefings, and high-priority events, ensuring seamless A/V performance Coordinate with CLIENT leadership, executive staff, and event coordinators to understand requirements and prepare A/V systems in advance of scheduled engagements Serve as the on-site technical lead for executive briefing center operations and high-visibility events Maintain on-call availability outside core business hours to support executive engagements and priority events as needed Develop and execute pre-event testing and validation procedures to minimize the risk of service interruptions Serve as the primary escalation point for all A/V-related incidents, ensuring timely and effective resolution Diagnose and resolve complex A/V system failures, integration issues, and performance problems independently Coordinate with network, Microsoft infrastructure, and NOC teams to resolve cross-domain A/V incidents Manage the A/V incident lifecycle in the Government ITSM platform, ensuring accurate and complete records Develop and maintain A/V troubleshooting runbooks, escalation procedures, and knowledge base articles Lead, mentor, and supervise A/V systems integration team members Assign and prioritize work across the A/V team in alignment with Sprint commitments and operational priorities Ensure team members are cross-trained and capable of supporting all A/V functions to maintain coverage continuity Conduct quality reviews of team members' work to ensure accuracy, completeness, and adherence to standards Support recruitment, onboarding, and professional development of A/V team personnel Lead integration and administration of Microsoft Teams Rooms and related conferencing technologies across CLIENT facilities Coordinate with the Microsoft Infrastructure team to ensure proper configuration, licensing, and management of Teams-based A/V endpoints Support troubleshooting and resolution of Microsoft Teams-related A/V issues in collaboration with the Microsoft Infrastructure team Stay current on Microsoft Teams Rooms updates, features, and best practices, applying improvements to CLIENT's environment as appropriate Requirements Minimum 6-8 years of hands-on enterprise A/V systems integration and operations experience Demonstrated experience designing, integrating, and managing enterprise-scale A/V environments, including conference room technology, digital signage, and executive briefing systems Proven experience supporting executive-level engagements and high-visibility events in a professional environment Experience integrating A/V systems with Microsoft Teams Rooms and enterprise collaboration platforms Experience in a Federal or private-sector enterprise environment of comparable scale, complexity, and security posture Demonstrated experience leading or supervising A/V technical teams Expert-level proficiency in: Enterprise A/V system design, integration, and operations Conference room technology (e.g., Crestron, Extron, Poly, Cisco, Logitech) Digital signage systems and management platforms Microsoft Teams Rooms configuration and management A/V over IP technologies and transport protocols Display technologies (LED, LCD, projection systems) Audio systems (DSP configuration, microphone arrays, speaker systems) Strong working knowledge of: Enterprise network fundamentals relevant to A/V systems (VLANs, QoS, multicast) Microsoft 365 and Teams administration as it relates to A/V endpoints ITSM platforms (e.g., ServiceNow) IT security principles applicable to A/V systems ITIL 4 change and incident management practices Certified Technology Specialist (CTS) - AVIXA (required) CTS-I (Certified Technology Specialist - Installation) (required) CTS-D (Certified Technology Specialist - Design) (strongly preferred) Additional preferred certifications: Crestron Certified Programmer or equivalent manufacturer certification, Microsoft Teams Rooms certification or equivalent, Extron Control Professional certification, CompTIA Security+ or equivalent System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:

Conduent State & Local Solutions, Inc. seeks a Data Entry / Indexing Specialist to support high-volume, mission-critical transaction processing for public-sector programs. You will capture, validate, and index data from digital and paper sources, ensuring accuracy, completeness, and compliance for government clients. Using imaging tools and internal systems, you will organize records, resolve discrepancies, and maintain strict data security. Working in a collaborative, technology-enabled environment, you'll help improve operational efficiency and citizen services while following defined SLAs and quality standards. Responsibilities Enter and verify large volumes of data from digital and paper sources into internal systems Index, categorize, and tag documents for accurate retrieval and reporting Perform quality checks to ensure accuracy, completeness, and data integrity Follow standardized workflows, SLAs, and compliance requirements for government clients Use scanning and imaging tools to capture and organize incoming documents Investigate and correct data discrepancies and escalate issues as needed Collaborate with operations and client service teams on process improvements Maintain confidentiality and security of sensitive government and citizen data Produce routine reports and logs on volumes, errors, and processing status Support continuous improvement initiatives to enhance speed and accuracy Required Skills Data entry Typing speed and accuracy Document indexing Database systems Imaging and scanning software Microsoft Excel Quality assurance and error checking Data validation and cleansing Records management Basic reporting

Entrupy is hiring an Authentication Specialist I to help power our AI-driven authentication platform for luxury goods and high-value items. In this role, you'll capture detailed images using Entrupy's hardware, review AI results, and make accurate authenticity determinations that protect brands, marketplaces, and resellers from counterfeits. You'll document cases, flag edge scenarios, and collaborate closely with data science and product teams to improve models and workflows. This role is ideal for detail-oriented, tech-curious professionals who thrive in a fast-paced, mission-driven startup environment where accuracy, ownership, and collaboration matter. Responsibilities Operate Entrupy's authentication platform to assess luxury goods and high-value items for authenticity Capture and analyze item images using AI-powered tools and hardware devices Review system outputs, investigate edge cases, and flag potential counterfeits Document findings, maintain accurate case records, and follow standardized workflows Collaborate with data science and product teams to improve models and tools Support customers by clarifying authentication results and best practices Contribute feedback to refine processes, documentation, and training materials Maintain high accuracy, confidentiality, and quality standards in all decisions Required Skills Image capture and handling for computer vision tools Basic understanding of AI/ML and computer vision concepts Data entry and case documentation in ticketing or CRM tools Pattern recognition and visual inspection skills Quality control and audit review techniques Basic SQL or spreadsheet analysis (Excel/Sheets) Familiarity with e-commerce, resale, or marketplaces Hardware troubleshooting and setup for connected devices Customer support or stakeholder communication Process documentation and continuous improvement

Job Description Job Description Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. At Seneca, our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles at Seneca Holdings is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Seneca Global Solutions (SGS) Seneca Global Solutions is seeking a full-time Records Management Support Specialist to support Army Environment, Safety and Occupational Health (ESOH) records management and transition activities for the Office of the Deputy Assistant Secretary of the Army for Environment, Safety and Occupational Health (ODASA(ESOH . The Army is moving official ESOH records off shared drives and into approved SharePoint Online / records repositories. This position helps identify, classify, transfer, and track records; documents procedures; and serves as an alternate to the ESOH Records Management Coordinator. Responsibilities include, but are not limited to : Assist with transferring ESOH official records to the ASA(IEE) SharePoint Online portal and other approved repositories. Help identify and classify official records versus non-record materials (including drafts, working files, and reference copies). Apply Army records schedules and naming/metadata conventions so files can be found, retained, and disposed of correctly. Track records-management requirements, timelines, and deliverables for the Integration Branch. Support closure and migration of shared drives, including inventories, folder mapping, and quality checks after transfer. Develop internal procedures, job aids, and short instructional materials for records tools, uploads, and related requirements. Serve as an alternate to the ESOH Records Management Coordinator, including covering routine coordination and status reporting. Coordinate with action officers so they know what to file, where to file it, and what not to treat as a record. Handle CUI and other controlled information in accordance with Army and DoD rules. Prepare status reports and briefings; review work products for completeness and Army quality standards. Basic Qualifications: Bachelor's degree in records/information management, library/information science, business, public administration, history, communications, or a related field; or equivalent relevant experience. 3-5 years of experience in records management, information management, document control, or large-scale file migration in a federal, DoD, or similarly regulated environment. Experience distinguishing official records from non-record materials and organizing files for retention and retrieval. Working experience with SharePoint Online (document libraries, metadata, permissions, and content movement)-not merely as an end user. Strong written and verbal communication skills; ability to write clear procedures and train non-specialists. Proficiency with Microsoft Excel, PowerPoint, and Word. Ability to obtain a Secret clearance. Ability to travel as required. Desired Skills: Direct Army or DoD records-management experience (AR 25-400-2 / Army Records Information Management System (ARIMS), Army Records Retention Schedule, or equivalent). Experience as a Records Management Coordinator, Records Liaison, or alternate RMC. Experience migrating shared drives or file shares into SharePoint Online or another records repository. Knowledge of CUI marking, PII handling, and access control in collaboration sites. Experience with Microsoft Teams, SharePoint, Approvals, Power BI, Visio, and related Microsoft 365 tools. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Job DescriptionJob Description Job Description - Bilingual Tax Preparer About Us: Lopez Auto Insurance & Tax is a trusted name in the industry, known for our unwavering dedication to providing high-quality insurance and tax solutions. For over a decade, our commitment to accuracy, reliability, and personalized support has built our reputation as a leader in the community. We're passionate about helping clients navigate their financial journeys with confidence and peace of mind. Job Title: Part-time Bilingual Tax Preparation Specialist (Dallas and Surrounding Areas) Position Type: Part-time (Potential for Full-Time after the Tax Season as an Insurance Agent) Compensation: $17.00 - $19.00 per hour (DOE) plus performance-based commissions. About the Role: Join our team as a Bilingual Tax Preparation Specialist, where you'll make an impact by guiding clients through accurate and compliant tax filing. You'll use your client-focused approach and attention to detail to maximize tax benefits while ensuring complete adherence to federal, state, and local regulations. Key responsibilities include: Serving as a trusted advisor in the tax preparation process, educating clients on compliance and tax strategies. Efficiently gathering and verifying financial records to streamline accurate filings. Utilizing top tax software tools to input financial data with precision and efficiency. Calculating deductions, credits, and tax liabilities to maximize returns and ensure compliance. Managing tax submissions with the IRS and state/local agencies, using e-filing systems and digital platforms. Building and maintaining strong client relationships, contributing to high customer retention through a proactive service approach. Job Requirements: Bilingual Proficiency: Fluent in English and Spanish, with exceptional verbal and written communication skills to serve a diverse client base effectively. Experience: At least 1 year of tax preparation experience in a professional setting in the U.S., processing both personal and small business returns. Licensing: Active Preparer Tax Identification Number (PTIN) to ensure compliance and credibility with the IRS. Tech-Savvy: Proficiency in popular tax software, digital filing systems, and MS Office (Excel, Word) with strong comfort in digital platforms for efficient e-filing. Client-Centered Skills: Excellent communication and relationship management skills, with the ability to translate complex tax concepts into easy-to-understand advice. Education: High School Diploma or equivalent (additional certifications in tax or financial planning are a plus). Why Choose Lopez Auto Insurance & Tax? At Lopez Auto Insurance & Tax, we celebrate diversity and provide a welcoming, inclusive workplace. We believe in empowering our employees and fostering an environment where every team member has the resources to grow. Join Us: If you're driven to make a difference in your community and want a challenging yet rewarding role in tax preparation, apply today. This is an opportunity to work with a dynamic team dedicated to delivering excellence and value to every client.

Job DescriptionJob Description Job Description - Bilingual Tax Preparer About Us: Lopez Auto Insurance & Tax is a trusted name in the industry, known for our unwavering dedication to providing high-quality insurance and tax solutions. For over a decade, our commitment to accuracy, reliability, and personalized support has built our reputation as a leader in the community. We're passionate about helping clients navigate their financial journeys with confidence and peace of mind. Job Title: Part-time Bilingual Tax Preparation Specialist (Dallas and Surrounding Areas) Position Type: Part-time (Potential for Full-Time after the Tax Season as an Insurance Agent) Compensation: $17.00 - $19.00 per hour (DOE) plus performance-based commissions. About the Role: Join our team as a Bilingual Tax Preparation Specialist, where you'll make an impact by guiding clients through accurate and compliant tax filing. You'll use your client-focused approach and attention to detail to maximize tax benefits while ensuring complete adherence to federal, state, and local regulations. Key responsibilities include: Serving as a trusted advisor in the tax preparation process, educating clients on compliance and tax strategies. Efficiently gathering and verifying financial records to streamline accurate filings. Utilizing top tax software tools to input financial data with precision and efficiency. Calculating deductions, credits, and tax liabilities to maximize returns and ensure compliance. Managing tax submissions with the IRS and state/local agencies, using e-filing systems and digital platforms. Building and maintaining strong client relationships, contributing to high customer retention through a proactive service approach. Job Requirements: Bilingual Proficiency: Fluent in English and Spanish, with exceptional verbal and written communication skills to serve a diverse client base effectively. Experience: At least 1 year of tax preparation experience in a professional setting in the U.S., processing both personal and small business returns. Licensing: Active Preparer Tax Identification Number (PTIN) to ensure compliance and credibility with the IRS. Tech-Savvy: Proficiency in popular tax software, digital filing systems, and MS Office (Excel, Word) with strong comfort in digital platforms for efficient e-filing. Client-Centered Skills: Excellent communication and relationship management skills, with the ability to translate complex tax concepts into easy-to-understand advice. Education: High School Diploma or equivalent (additional certifications in tax or financial planning are a plus). Why Choose Lopez Auto Insurance & Tax? At Lopez Auto Insurance & Tax, we celebrate diversity and provide a welcoming, inclusive workplace. We believe in empowering our employees and fostering an environment where every team member has the resources to grow. Join Us: If you're driven to make a difference in your community and want a challenging yet rewarding role in tax preparation, apply today. This is an opportunity to work with a dynamic team dedicated to delivering excellence and value to every client.

Job DescriptionJob Description Job Description - Bilingual Tax Preparer About Us: Lopez Auto Insurance & Tax is a trusted name in the industry, known for our unwavering dedication to providing high-quality insurance and tax solutions. For over a decade, our commitment to accuracy, reliability, and personalized support has built our reputation as a leader in the community. We're passionate about helping clients navigate their financial journeys with confidence and peace of mind. Job Title: Part-time Bilingual Tax Preparation Specialist (Dallas and Surrounding Areas) Position Type: Part-time (Potential for Full-Time after the Tax Season as an Insurance Agent) Compensation: $17.00 - $19.00 per hour (DOE) plus performance-based commissions. About the Role: Join our team as a Bilingual Tax Preparation Specialist, where you'll make an impact by guiding clients through accurate and compliant tax filing. You'll use your client-focused approach and attention to detail to maximize tax benefits while ensuring complete adherence to federal, state, and local regulations. Key responsibilities include: Serving as a trusted advisor in the tax preparation process, educating clients on compliance and tax strategies. Efficiently gathering and verifying financial records to streamline accurate filings. Utilizing top tax software tools to input financial data with precision and efficiency. Calculating deductions, credits, and tax liabilities to maximize returns and ensure compliance. Managing tax submissions with the IRS and state/local agencies, using e-filing systems and digital platforms. Building and maintaining strong client relationships, contributing to high customer retention through a proactive service approach. Job Requirements: Bilingual Proficiency: Fluent in English and Spanish, with exceptional verbal and written communication skills to serve a diverse client base effectively. Experience: At least 1 year of tax preparation experience in a professional setting in the U.S., processing both personal and small business returns. Licensing: Active Preparer Tax Identification Number (PTIN) to ensure compliance and credibility with the IRS. Tech-Savvy: Proficiency in popular tax software, digital filing systems, and MS Office (Excel, Word) with strong comfort in digital platforms for efficient e-filing. Client-Centered Skills: Excellent communication and relationship management skills, with the ability to translate complex tax concepts into easy-to-understand advice. Education: High School Diploma or equivalent (additional certifications in tax or financial planning are a plus). Why Choose Lopez Auto Insurance & Tax? At Lopez Auto Insurance & Tax, we celebrate diversity and provide a welcoming, inclusive workplace. We believe in empowering our employees and fostering an environment where every team member has the resources to grow. Join Us: If you're driven to make a difference in your community and want a challenging yet rewarding role in tax preparation, apply today. This is an opportunity to work with a dynamic team dedicated to delivering excellence and value to every client.

Job DescriptionJob Description Job Description - Bilingual Tax Preparer About Us: Lopez Auto Insurance & Tax is a trusted name in the industry, known for our unwavering dedication to providing high-quality insurance and tax solutions. For over a decade, our commitment to accuracy, reliability, and personalized support has built our reputation as a leader in the community. We're passionate about helping clients navigate their financial journeys with confidence and peace of mind. Job Title: Part-time Bilingual Tax Preparation Specialist (Dallas and Surrounding Areas) Position Type: Part-time (Potential for Full-Time after the Tax Season as an Insurance Agent) Compensation: $17.00 - $19.00 per hour (DOE) plus performance-based commissions. About the Role: Join our team as a Bilingual Tax Preparation Specialist, where you'll make an impact by guiding clients through accurate and compliant tax filing. You'll use your client-focused approach and attention to detail to maximize tax benefits while ensuring complete adherence to federal, state, and local regulations. Key responsibilities include: Serving as a trusted advisor in the tax preparation process, educating clients on compliance and tax strategies. Efficiently gathering and verifying financial records to streamline accurate filings. Utilizing top tax software tools to input financial data with precision and efficiency. Calculating deductions, credits, and tax liabilities to maximize returns and ensure compliance. Managing tax submissions with the IRS and state/local agencies, using e-filing systems and digital platforms. Building and maintaining strong client relationships, contributing to high customer retention through a proactive service approach. Job Requirements: Bilingual Proficiency: Fluent in English and Spanish, with exceptional verbal and written communication skills to serve a diverse client base effectively. Experience: At least 1 year of tax preparation experience in a professional setting in the U.S., processing both personal and small business returns. Licensing: Active Preparer Tax Identification Number (PTIN) to ensure compliance and credibility with the IRS. Tech-Savvy: Proficiency in popular tax software, digital filing systems, and MS Office (Excel, Word) with strong comfort in digital platforms for efficient e-filing. Client-Centered Skills: Excellent communication and relationship management skills, with the ability to translate complex tax concepts into easy-to-understand advice. Education: High School Diploma or equivalent (additional certifications in tax or financial planning are a plus). Why Choose Lopez Auto Insurance & Tax? At Lopez Auto Insurance & Tax, we celebrate diversity and provide a welcoming, inclusive workplace. We believe in empowering our employees and fostering an environment where every team member has the resources to grow. Join Us: If you're driven to make a difference in your community and want a challenging yet rewarding role in tax preparation, apply today. This is an opportunity to work with a dynamic team dedicated to delivering excellence and value to every client.

Job DescriptionJob Description Job Description - Bilingual Tax Preparer About Us: Lopez Auto Insurance & Tax is a trusted name in the industry, known for our unwavering dedication to providing high-quality insurance and tax solutions. For over a decade, our commitment to accuracy, reliability, and personalized support has built our reputation as a leader in the community. We're passionate about helping clients navigate their financial journeys with confidence and peace of mind. Job Title: Part-time Bilingual Tax Preparation Specialist (Dallas and Surrounding Areas) Position Type: Part-time (Potential for Full-Time after the Tax Season as an Insurance Agent) Compensation: $17.00 - $19.00 per hour (DOE) plus performance-based commissions. About the Role: Join our team as a Bilingual Tax Preparation Specialist, where you'll make an impact by guiding clients through accurate and compliant tax filing. You'll use your client-focused approach and attention to detail to maximize tax benefits while ensuring complete adherence to federal, state, and local regulations. Key responsibilities include: Serving as a trusted advisor in the tax preparation process, educating clients on compliance and tax strategies. Efficiently gathering and verifying financial records to streamline accurate filings. Utilizing top tax software tools to input financial data with precision and efficiency. Calculating deductions, credits, and tax liabilities to maximize returns and ensure compliance. Managing tax submissions with the IRS and state/local agencies, using e-filing systems and digital platforms. Building and maintaining strong client relationships, contributing to high customer retention through a proactive service approach. Job Requirements: Bilingual Proficiency: Fluent in English and Spanish, with exceptional verbal and written communication skills to serve a diverse client base effectively. Experience: At least 1 year of tax preparation experience in a professional setting in the U.S., processing both personal and small business returns. Licensing: Active Preparer Tax Identification Number (PTIN) to ensure compliance and credibility with the IRS. Tech-Savvy: Proficiency in popular tax software, digital filing systems, and MS Office (Excel, Word) with strong comfort in digital platforms for efficient e-filing. Client-Centered Skills: Excellent communication and relationship management skills, with the ability to translate complex tax concepts into easy-to-understand advice. Education: High School Diploma or equivalent (additional certifications in tax or financial planning are a plus). Why Choose Lopez Auto Insurance & Tax? At Lopez Auto Insurance & Tax, we celebrate diversity and provide a welcoming, inclusive workplace. We believe in empowering our employees and fostering an environment where every team member has the resources to grow. Join Us: If you're driven to make a difference in your community and want a challenging yet rewarding role in tax preparation, apply today. This is an opportunity to work with a dynamic team dedicated to delivering excellence and value to every client.

Role Overview The NetSuite Systems Administrator is responsible for the day-to-day administration, configuration, support, documentation, and continuous improvement of Ashoka's global NetSuite OneWorld environment, with administrative support for NetSuite Planning and Budgeting (NSPB). Operating across approximately 30 countries, the organization is at varying stages of NetSuite adoption and implementation. This role will help strengthen the existing environment while supporting continued rollout, remediation, and standardization of financial systems and processes across the global organization. The Systems Administrator will serve as a key bridge between Finance, Accounting, country offices, and internal and external technology resources. The successful candidate will combine strong NetSuite technical skills with an understanding of accounting and financial processes and the ability to work effectively with users across multiple countries, cultures, and levels of technical sophistication. This is a hands-on, mid-level role for someone who enjoys solving problems, improving systems, and helping users get more value from NetSuite. $110,000 - $130,000 a year Key Responsibilities NetSuite Administration & Support • Serve as a primary administrator for the organization's NetSuite environment, supporting users across headquarters and approximately 30 country operations. • Manage user accounts, roles, permissions, access controls, workflows, forms, dashboards, and system preferences. • Troubleshoot system issues and respond to user questions, identifying root causes and developing sustainable solutions. • Manage and prioritize NetSuite support requests and coordinate with external consultants or other technical resources when appropriate. • Develop and maintain a current system inventory and documentation on configurations, workflows, scripts and integrations, roles, reports and saved searches, recurring processes, administrator runbooks, known dependencies, and key configuration decisions. • Monitor system performance, data quality, integrations, and scheduled processes and proactively identify potential issues. Global Implementation & Standardization • Support continued implementation, and expansion of NetSuite across countries and entities not yet fully operating on the platform. • Partner with Finance and country teams to understand existing financial processes, systems, reporting requirements, and local constraints. • Translate approved requirements into entity setup, chart-of-accounts mappings, currencies, accounting periods, dimensions, intercompany structures, approval workflows, Multi-book and multi-currency configuration, and other system structures required for international operations. • Support data migration, testing, validation, user acceptance testing, cutover, and post-implementation stabilization. • Help establish standardized global processes while appropriately accommodating necessary local requirements. • Identify opportunities to reduce reliance on spreadsheets, manual processes, and disconnected local systems. Finance Process & Reporting Support • Partner closely with Accounting, Budget & Planning, Treasury, and Finance leadership to improve the effectiveness of NetSuite-enabled financial processes. • Support month-end and year-end close processes by troubleshooting system and data issues and improving workflows. • Develop and maintain saved searches, reports, dashboards, KPIs, and other tools that improve financial visibility and decision-making. • Support multi-entity consolidation, intercompany accounting, foreign currencies, and global financial reporting. • Help improve the timeliness, consistency, and accuracy of financial information received from country offices. • Assist Finance leadership in developing better visibility into cash, spending, budgets, forecasts, and other key financial information. Systems Improvement & Integration • Evaluate business requirements and translate them into practical NetSuite configurations and solutions. • Configure and maintain workflows, custom fields, forms, records, saved searches, reports, and dashboards. • Identify opportunities for automation and process improvement within NetSuite. • Support integration between NetSuite and other organizational systems, working with technical specialists where necessary. • Participate in testing and deployment of NetSuite releases, enhancements, integrations, and configuration changes. • Maintain appropriate change-management practices, including documentation, testing, approvals, and production deployment. Data Governance, Controls & Security • Help establish and maintain strong data governance practices across the global NetSuite environment. • Support appropriate segregation of duties, role-based access, approval authorities, and other financial-system controls. • Conduct periodic reviews of users, roles, permissions, and system access. • Partner with Finance and other stakeholders to strengthen internal controls and audit readiness. • Support internal and external audit requests related to NetSuite configuration, access, transactions, and system controls. • Help ensure that system changes and financial data are appropriately documented and controlled. Training & User Adoption • Provide practical training and support to Finance staff and NetSuite users across the organization. • Develop user guides, process documentation, FAQs, and training materials. • Help country teams transition from legacy or local processes to standardized NetSuite processes. • Build user confidence and encourage consistent adoption of global standards. • Communicate technical concepts clearly to users who may not have systems or accounting backgrounds. Preferred: NetSuite Planning & Budgeting Administration • Provide administrative and technical support for NSPB, including user access, security, metadata, data loads, integrations, and recurring system processes. • Troubleshoot NSPB configuration, data, and integration issues and coordinate specialist support where advanced system expertise is required. • Develop and maintain NSPB administrative and technical documentation, including key dimensions, integrations, security, recurring processes, and known dependencies. • Partner with FP&A to translate approved planning requirements into system configuration. Qualifications Required • Approximately 3-6 years of experience administering or supporting NetSuite in a complex organization. • Hands-on experience with NetSuite configuration, roles and permissions, workflows, saved searches, reports, dashboards, and system administration. • Strong understanding of core accounting and financial processes, including general ledger, accounts payable, accounts receivable, close, and financial reporting. • Experience supporting multi-entity or multi-subsidiary environments within a grant-making organization. • Familiarity with nonprofit accounting, fund/grant accounting, donor restrictions, or project/program reporting. • Demonstrated ability to diagnose systems and data problems and develop practical solutions. • Experience gathering business requirements and translating them into system improvements. • Strong analytical, organizational, documentation, and problem-solving skills. • Ability to manage multiple priorities and work independently while collaborating with geographically dispersed teams. • Strong written and verbal communication skills and an ability to work effectively with both technical and nontechnical colleagues. Preferred • Experience with NetSuite OneWorld, multi-book accounting and international/multi-currency environments, • Experience supporting a global organization with decentralized operations. • Experience with NetSuite implementations, entity rollouts, data migrations, or significant system enhancements. • Experience with SuiteFlow and basic familiarity with SuiteScript, SuiteAnalytics, integrations, APIs, or related NetSuite tools. Deep development expertise is not required. • Experience working with external NetSuite implementation partners or consultants. • NetSuite Administrator or other relevant NetSuite certification is a plus. • Experience administering or supporting NetSuite Planning and Budgeting (NSPB). Success in This Role During the first 12-18 months, success will include: • Establishing reliable day-to-day administration and support for the global NetSuite environment. • Completing a current-state system/configuration inventory and improving system documentation, user access, data quality, and administrative controls. • Supporting successful implementation or deeper adoption of NetSuite in additional country operations, which may include partnering with an external implementation team. • Reducing manual workarounds and improving consistency of financial processes across countries. • Improving the quality and timeliness of global financial reporting and consolidation. • Developing useful dashboards, reporting tools, and system-enabled processes for Finance leadership and country teams. • Creating a scalable support and governance model as the organization moves toward fuller global adoption of NetSuite. . click apply for full job details

Join Durham County Government Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields-giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at . DEPARTMENT: Information Services & Technology DATE POSTED : April 29, 2026 CLOSING DATE : Until Filled HIRING RANGE: $92,892 - $153,208 POSITION NUMBER: JOB TYPE: Full-Time, 37.5 hrs/week, Exempt SUMMARY OBJECTIVE: The purpose of this position is to provide strategic leadership in designing, integrating, and governing the County's enterprise IT infrastructure landscape. This role ensures secure, scalable, resilient, and high-performance infrastructure by defining architecture standards, aligning technology initiatives with County business goals, and overseeing the design and implementation of networks, servers, storage, data centers, and cloud platforms. The IT Infrastructure Architect collaborates closely with business and IT stakeholders to deliver innovative, sustainable technology solutions that support County-wide operations and long-term strategic objectives, with a strong emphasis on infrastructure reliability, network performance, and security. ESSENTIAL FUNCTIONS: The essential functions listed below represent the majority of the responsibilities of this position. Management may assign additional functions as needed. • Lead the design and governance of enterprise application architecture across County systems, ensuring interoperability and strategic alignment. • Lead the design and governance of enterprise IT infrastructure architecture across County systems, ensuring resiliency, performance, and strategic alignment. • Develop, document, and maintain architecture standards, infrastructure guidelines, network designs, and technical roadmaps. • Design secure, scalable, and resilient infrastructure solutions, including servers, storage, networking (LAN/WAN), firewalls, data centers, and hybrid/cloud environments. • Collaborate with business stakeholders and IT leadership to translate strategic goals into actionable infrastructure and security solutions. • Conduct technology assessments and propose modernization strategies (e.g., cloud migration, network optimization) to improve system performance, reliability, and security. • Oversee and review network architecture, security controls, virtualization, and infrastructure provisioning to support County-wide operations. • Provide technical leadership, mentorship, and guidance to infrastructure engineers, network administrators, security specialists, and project teams. • Ensure compliance with County IT security policies, data governance requirements, cybersecurity frameworks, and industry best practices. • Support vendor evaluations and participate in solution selection for infrastructure, network, and security technologies. • Maintain architecture documentation and deliver clear communication to stakeholders about infrastructure designs, network topologies, and security plans. • Performs related work as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge in Enterprise systems architecture principles and frameworks • Knowledge in Enterprise IT infrastructure architecture principles and frameworks (e.g., TOGAF, ITIL) • Knowledge in Network architecture, routing, switching, SDN, and security protocols (e.g., firewalls, VPN, zero trust) • Knowledge in Cloud infrastructure (IaaS, PaaS on Azure, AWS), hybrid cloud designs, virtualization (VMware, Hyper-V), and containerization • Knowledge of Security, compliance (e.g., NIST, CIS), cybersecurity best practices, and data governance requirements • Knowledge of Infrastructure management methodologies and tools (e.g., monitoring, automation) • Skilled in designing secure, scalable, and resilient infrastructure solutions including networks and advanced security measures • Skilled in developing and maintaining technical architecture documentation and standards • Skilled in conducting technological assessments and recommending modernization strategies • Skilled in leading technical design sessions and infrastructure reviews • Ability to balance strategic planning with hands-on technical design work • Ability to ensure alignment with security, compliance, and County strategic objectives • Proven ability to develop architecture standards and lead complex, cross-domain infrastructure projects involving on-premises, cloud, and hybrid environments. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree in information technology, Computer Science, Information Systems or a related field. At least 7 years of progressively responsible experience in IT infrastructure architecture, network design, and security implementation. Demonstrated experience with enterprise infrastructure technologies such as servers, storage, networking equipment, firewalls, load balancers, virtualization (VMware, Hyper-V), and cloud services (Azure, AWS). Proven ability to develop architecture standards and lead complex infrastructure projects involving networks, security, and hybrid environments. SPECIAL CERTIFICATIONS AND LICENSES REQUIREMENTS: • Must possess and maintain a valid state driver's license with an acceptable driving history PREFERRED QUALIFICATIONS: • TOGAF (The Open Group Architecture Framework) Certification • Certified Information Systems Security Professional (CISSP) or comparable security certification • Network-related certifications (e.g., CCIE, CCNP) or cloud certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect) PHYSICAL DEMANDS: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. • Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 UNAVOIDABLE HAZARDS (WORK ENVIRONMENT): Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. •None. STANDARD CLAUSES May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Durham County. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. ESSENTIAL SAFETY FUNCTIONS It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained. AMERICANS WITH DISABILITIES ACT COMPLIANCE: Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. BACKGROUND CHECK STATEMENT: This position may be subject to a background check, which could include, but is not limited to, criminal history (employment-related and/or SBI fingerprint-based), credit history, motor vehicle records, educational verification, and checks of the sexual offender registry, depending on the specific requirements of the role. A conviction record does not automatically disqualify an applicant from employment consideration, unless otherwise required by applicable state law.

The IT Storefront Specialist is an entry-level role responsible for providing front-line IT support and administrative assistance for NMCI users. This position supports day-to-day operational activities by issuing equipment, tracking inventory and tasks, documenting work performed, and assisting customers and team members with basic hardware and software needs. This role is ideal for individuals beginning a career in IT support who are looking to gain hands-on experience in an enterprise environment. This role is full-time, and requires 5 days a week on-site, in Patuxent River, MD. Essential Duties & Responsibilities: NMCI Computer Deployment Support new computer distribution to end users Assist with the exchange of problematic computers when applicable Support computer turn-in and equipment collection for exiting employees Peripheral Distribution Issue standard IT peripherals including headsets, microphones, cameras, keyboards, and mice Track issued equipment and maintain accurate records New Employee Check-In Support Assist with issuing required equipment for new hires, including computers and peripherals Help verify that new user accounts and systems are functional on day one Technology Refresh Support Assist with NMCI laptop and desktop refresh efforts for users Provide basic customer guidance during the technology refresh process Ensure users understand how to operate newly issued equipment Required Skills & Experience: Clearance Required: Must be able to obtain a Secret clearance Active clearance preferred US Citizenship required for work on DoD contract Bachelor's degree and prior customer service experience, OR an Associate's degree with 2 years' experience, OR 4 years of experience with no degree Basic knowledge of computer hardware and software concepts Familiarity with Microsoft tools such as Outlook, Excel, Word, and Teams Attention to detail and ability to accurately document work performed Ability to work effectively as part of a team Strong written and verbal communication skills Willingness to learn, take direction, and assist with tasks as needed The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement. The proposed salary for this position is: $22.40-$33.66 USD At SMX , we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success. We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration. SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification. SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

About Nscale Nscale is the vertically integrated AI cloud engineered for AI. We own and operate the full stack - energy, data centres, GPU superclusters, orchestration, and AI services - delivering high-performance infrastructure to AI-native companies, enterprises, and governments across Europe and the US. We are deploying GPU capacity at hyperscale, operating some of the densest, most advanced AI infrastructure in the world. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability, and delivering rapid response to customer issues. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role (Job Purpose) Senior Infrastructure Support Engineers are the senior technical escalation point within Infrastructure Support, owning the health of Nscale's GPU fleets and the high-performance fabrics that connect them. This is a hands-on L2/L3 role operating at the intersection of GPU hardware, east-west networking, Linux, and data centre operations - acting as the operational bridge between Support, DC Operations, and Engineering. You will: Own complex, ambiguous problems end-to-end and make decisive calls in a results-driven environment, taking calculated risks where speed matters. Communicate technical detail clearly, specifically, and concisely - to engineers, to customers, and to leadership. We treat communication quality as a core engineering skill, not a soft skill. Influence without authority and build strong relationships with senior stakeholders across the business to get things done. Grasp new technical concepts quickly, stay curious, and know which questions to ask to get up to speed fast. Bring discipline and organisation: evidence-led investigations, accurate records, clean handovers. Experience required: 6+ years in infrastructure, operations, or support engineering roles in production environments, including 2-3+ years hands-on with GPU, HPC, or large-scale data centre estates. What You'll be Doing (Responsibilities) Join the Support duty rotation as a senior escalation point, collaborating with Infrastructure Engineering, CNPRE, Network Operations, and Product Engineering on incidents, investigations, and changes. Diagnose and remediate GPU node faults across the full stack - driver, firmware, and hardware layers - from nvidia-smi/DCGM and XID/RAS analysis through BMC/Redfish and out-of-band management to physical fault isolation and vendor RMA. Own east-west fabric health: run link-level diagnostics (mlxlink, ibdiagnet, or equivalent), isolate transceiver, optics, cabling, and switch-port faults, and validate topology across InfiniBand and RoCE/high-speed Ethernet fabrics. Investigate data-path issues on high-performance storage platforms (e.g. VAST), including storage-network interactions across clients, mounts, VIPs, and routing. Run structured, hypothesis-driven investigations; conduct root cause analysis for major incidents and drive long-term fixes to completion. Author and execute changes in live customer environments with proper risk assessment, peer review, and backout plans. Proactively improve dashboards, alerts, and runbooks to prevent repeat incidents; identify recurring patterns and convert them into problem records and automation. Accurately record, update, and resolve tickets, keeping internal and external parties informed with clear customer-impact statements and evidence-rich notes that enable clean handover. Design and implement automation scripts and small tools to reduce toil and human intervention. Act as a key escalation point for the Support Organisation, taking ownership of strategic decisions where results matter. Mentor and upskill mid-level engineers; contribute to knowledge sharing across Operations and Engineering, including training content, workshops, and PR reviews. Lead by earning trust and speaking candidly. Disagree when appropriate and challenge the status quo; commit wholly to decisions once in motion. Respond to critical incidents out of business hours and participate in on-call as required. Travel to Nscale or customer sites to provide onsite technical expertise. About You (Skills / Qualifications Experience) Experience. 6+ years in infrastructure, operations, or support engineering in production environments; 2-3+ years hands-on with GPU, HPC, or large-scale data centre estates, ideally in a customer-facing or escalation-driven capacity. Communication. Able to explain complex technical detail clearly, specifically, and concisely - in tickets, in incident updates, and face to face with customers and stakeholders at all levels. Strong written discipline: your notes let the next engineer pick up where you left off without starting from scratch. GPU platforms (NVIDIA; AMD Instinct beneficial). Practical, current experience with GPU drivers, firmware, and runtime stacks on AI training and inference clusters. Confident with nvidia-smi, DCGM, and XID/error interpretation; able to isolate faults across GPU, baseboard, NIC, and PCIe layers and drive them through diagnosis to RMA. High-performance east-west fabrics. Hands-on experience with RDMA fabrics - InfiniBand and/or RoCE - including link-layer diagnostics (mlxlink, ibdiagnet, or equivalent), transceiver and cabling fault isolation, and understanding of rail-optimised topologies, NVLink/NVSwitch, and NCCL-based performance troubleshooting on multi-node clusters. HPC scheduling. Slurm operations for large multi-GPU jobs - containers via Pyxis/Enroot, MPI, and diagnosing queue, topology, and job failures. Linux systems engineering at scale. Strong command of modern Linux distributions, kernel modules, systemd, networking stack, and filesystem tooling. Proven troubleshooting across compute, storage, and network layers in production. Server hardware and control planes. Comfortable with BMC/Redfish, firmware management, and bare-metal provisioning workflows (MAAS or similar) across large node fleets. Networking fundamentals. Solid grasp of L2/L3, routing, BGP, VLANs, VXLAN, firewalls, and load balancing, with a clear understanding of how east-west cluster traffic differs from north-south. Observability and incident response. Build and use alerting stacks and dashboards (Prometheus/Grafana or similar), interpret metrics and alerts, drive runbooks to resolution, and contribute to SLOs and post-incident reviews. Change and risk judgment. Experience authoring and executing changes in business-critical environments, including risk assessments, customer-impact analysis, and backout plans. SRE-style operations. Write and maintain runbooks, automate diagnostics, and reduce human intervention through scripts and small tools. Automation and Git. Scripting skills in Bash, Python, or equivalent for operational tooling and integrations; experience with infrastructure automation tools (Ansible, Terraform, or similar). Data centre fundamentals. Understanding of how data centres operate - servers, networks, storage, power, and cooling - ideally gained through an operational support background. Leadership. Disciplined, organised, and self-motivated, with the ability to mentor and motivate other engineers, take decisive action, and drive the team and wider organisation to improve. Adaptability. Able to adapt to customer-driven demands, including specialist support outside core hours and travel for onsite work. Nice to Have High-performance storage. Hands-on experience with VAST or comparable AI-optimised storage platforms, or Ceph/parallel filesystems and NFS at scale (multipath, remoteports, nconnect), including diagnosing storage-network interaction and data-path performance issues. OpenStack and fleet operations tooling. OpenStack operations experience (Neutron, Cinder, error triage), plus familiarity with fleet-scale tooling for provisioning, health, and remediation across large GPU estates (MAAS, NetBox, Redfish-driven automation, or similar). Kubernetes. Operating and troubleshooting clusters, including GPU operator stacks and understanding how physical resources are abstracted up the stack. Helpful context for our platform, though not the core of this role. Automation at scale. Automated network configuration with safe, repeatable changes in business-critical environments; GitOps and CI/CD pipelines (GitHub Actions or similar); access and security tooling such as Teleport or Vault in production. Certifications. Relevant GPU/HPC, datacenter architecture, Linux, networking, Kubernetes, cloud, or security certifications (e.g. RHCSA/RHCE, CKA, NVIDIA-certified) are a plus. What We Can Offer You At Nscale, you'll find a collaborative, supportive . click apply for full job details

About Nscale Nscale is the vertically integrated AI cloud engineered for AI. We own and operate the full stack - energy, data centres, GPU superclusters, orchestration, and AI services - delivering high-performance infrastructure to AI-native companies, enterprises, and governments across Europe and the US. We are deploying GPU capacity at hyperscale, operating some of the densest, most advanced AI infrastructure in the world. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability, and delivering rapid response to customer issues. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role (Job Purpose) Senior Infrastructure Support Engineers are the senior technical escalation point within Infrastructure Support, owning the health of Nscale's GPU fleets and the high-performance fabrics that connect them. This is a hands-on L2/L3 role operating at the intersection of GPU hardware, east-west networking, Linux, and data centre operations - acting as the operational bridge between Support, DC Operations, and Engineering. You will: Own complex, ambiguous problems end-to-end and make decisive calls in a results-driven environment, taking calculated risks where speed matters. Communicate technical detail clearly, specifically, and concisely - to engineers, to customers, and to leadership. We treat communication quality as a core engineering skill, not a soft skill. Influence without authority and build strong relationships with senior stakeholders across the business to get things done. Grasp new technical concepts quickly, stay curious, and know which questions to ask to get up to speed fast. Bring discipline and organisation: evidence-led investigations, accurate records, clean handovers. Experience required: 6+ years in infrastructure, operations, or support engineering roles in production environments, including 2-3+ years hands-on with GPU, HPC, or large-scale data centre estates. What You'll be Doing (Responsibilities) Join the Support duty rotation as a senior escalation point, collaborating with Infrastructure Engineering, CNPRE, Network Operations, and Product Engineering on incidents, investigations, and changes. Diagnose and remediate GPU node faults across the full stack - driver, firmware, and hardware layers - from nvidia-smi/DCGM and XID/RAS analysis through BMC/Redfish and out-of-band management to physical fault isolation and vendor RMA. Own east-west fabric health: run link-level diagnostics (mlxlink, ibdiagnet, or equivalent), isolate transceiver, optics, cabling, and switch-port faults, and validate topology across InfiniBand and RoCE/high-speed Ethernet fabrics. Investigate data-path issues on high-performance storage platforms (e.g. VAST), including storage-network interactions across clients, mounts, VIPs, and routing. Run structured, hypothesis-driven investigations; conduct root cause analysis for major incidents and drive long-term fixes to completion. Author and execute changes in live customer environments with proper risk assessment, peer review, and backout plans. Proactively improve dashboards, alerts, and runbooks to prevent repeat incidents; identify recurring patterns and convert them into problem records and automation. Accurately record, update, and resolve tickets, keeping internal and external parties informed with clear customer-impact statements and evidence-rich notes that enable clean handover. Design and implement automation scripts and small tools to reduce toil and human intervention. Act as a key escalation point for the Support Organisation, taking ownership of strategic decisions where results matter. Mentor and upskill mid-level engineers; contribute to knowledge sharing across Operations and Engineering, including training content, workshops, and PR reviews. Lead by earning trust and speaking candidly. Disagree when appropriate and challenge the status quo; commit wholly to decisions once in motion. Respond to critical incidents out of business hours and participate in on-call as required. Travel to Nscale or customer sites to provide onsite technical expertise. About You (Skills / Qualifications Experience) Experience. 6+ years in infrastructure, operations, or support engineering in production environments; 2-3+ years hands-on with GPU, HPC, or large-scale data centre estates, ideally in a customer-facing or escalation-driven capacity. Communication. Able to explain complex technical detail clearly, specifically, and concisely - in tickets, in incident updates, and face to face with customers and stakeholders at all levels. Strong written discipline: your notes let the next engineer pick up where you left off without starting from scratch. GPU platforms (NVIDIA; AMD Instinct beneficial). Practical, current experience with GPU drivers, firmware, and runtime stacks on AI training and inference clusters. Confident with nvidia-smi, DCGM, and XID/error interpretation; able to isolate faults across GPU, baseboard, NIC, and PCIe layers and drive them through diagnosis to RMA. High-performance east-west fabrics. Hands-on experience with RDMA fabrics - InfiniBand and/or RoCE - including link-layer diagnostics (mlxlink, ibdiagnet, or equivalent), transceiver and cabling fault isolation, and understanding of rail-optimised topologies, NVLink/NVSwitch, and NCCL-based performance troubleshooting on multi-node clusters. HPC scheduling. Slurm operations for large multi-GPU jobs - containers via Pyxis/Enroot, MPI, and diagnosing queue, topology, and job failures. Linux systems engineering at scale. Strong command of modern Linux distributions, kernel modules, systemd, networking stack, and filesystem tooling. Proven troubleshooting across compute, storage, and network layers in production. Server hardware and control planes. Comfortable with BMC/Redfish, firmware management, and bare-metal provisioning workflows (MAAS or similar) across large node fleets. Networking fundamentals. Solid grasp of L2/L3, routing, BGP, VLANs, VXLAN, firewalls, and load balancing, with a clear understanding of how east-west cluster traffic differs from north-south. Observability and incident response. Build and use alerting stacks and dashboards (Prometheus/Grafana or similar), interpret metrics and alerts, drive runbooks to resolution, and contribute to SLOs and post-incident reviews. Change and risk judgment. Experience authoring and executing changes in business-critical environments, including risk assessments, customer-impact analysis, and backout plans. SRE-style operations. Write and maintain runbooks, automate diagnostics, and reduce human intervention through scripts and small tools. Automation and Git. Scripting skills in Bash, Python, or equivalent for operational tooling and integrations; experience with infrastructure automation tools (Ansible, Terraform, or similar). Data centre fundamentals. Understanding of how data centres operate - servers, networks, storage, power, and cooling - ideally gained through an operational support background. Leadership. Disciplined, organised, and self-motivated, with the ability to mentor and motivate other engineers, take decisive action, and drive the team and wider organisation to improve. Adaptability. Able to adapt to customer-driven demands, including specialist support outside core hours and travel for onsite work. Nice to Have High-performance storage. Hands-on experience with VAST or comparable AI-optimised storage platforms, or Ceph/parallel filesystems and NFS at scale (multipath, remoteports, nconnect), including diagnosing storage-network interaction and data-path performance issues. OpenStack and fleet operations tooling. OpenStack operations experience (Neutron, Cinder, error triage), plus familiarity with fleet-scale tooling for provisioning, health, and remediation across large GPU estates (MAAS, NetBox, Redfish-driven automation, or similar). Kubernetes. Operating and troubleshooting clusters, including GPU operator stacks and understanding how physical resources are abstracted up the stack. Helpful context for our platform, though not the core of this role. Automation at scale. Automated network configuration with safe, repeatable changes in business-critical environments; GitOps and CI/CD pipelines (GitHub Actions or similar); access and security tooling such as Teleport or Vault in production. Certifications. Relevant GPU/HPC, datacenter architecture, Linux, networking, Kubernetes, cloud, or security certifications (e.g. RHCSA/RHCE, CKA, NVIDIA-certified) are a plus. What We Can Offer You At Nscale, you'll find a collaborative, supportive . click apply for full job details

About Nscale Nscale is the vertically integrated AI cloud engineered for AI. We own and operate the full stack - energy, data centres, GPU superclusters, orchestration, and AI services - delivering high-performance infrastructure to AI-native companies, enterprises, and governments across Europe and the US. We are deploying GPU capacity at hyperscale, operating some of the densest, most advanced AI infrastructure in the world. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability, and delivering rapid response to customer issues. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the Role (Job Purpose) Senior Infrastructure Support Engineers are the senior technical escalation point within Infrastructure Support, owning the health of Nscale's GPU fleets and the high-performance fabrics that connect them. This is a hands-on L2/L3 role operating at the intersection of GPU hardware, east-west networking, Linux, and data centre operations - acting as the operational bridge between Support, DC Operations, and Engineering. You will: Own complex, ambiguous problems end-to-end and make decisive calls in a results-driven environment, taking calculated risks where speed matters. Communicate technical detail clearly, specifically, and concisely - to engineers, to customers, and to leadership. We treat communication quality as a core engineering skill, not a soft skill. Influence without authority and build strong relationships with senior stakeholders across the business to get things done. Grasp new technical concepts quickly, stay curious, and know which questions to ask to get up to speed fast. Bring discipline and organisation: evidence-led investigations, accurate records, clean handovers. Experience required: 6+ years in infrastructure, operations, or support engineering roles in production environments, including 2-3+ years hands-on with GPU, HPC, or large-scale data centre estates. What You'll be Doing (Responsibilities) Join the Support duty rotation as a senior escalation point, collaborating with Infrastructure Engineering, CNPRE, Network Operations, and Product Engineering on incidents, investigations, and changes. Diagnose and remediate GPU node faults across the full stack - driver, firmware, and hardware layers - from nvidia-smi/DCGM and XID/RAS analysis through BMC/Redfish and out-of-band management to physical fault isolation and vendor RMA. Own east-west fabric health: run link-level diagnostics (mlxlink, ibdiagnet, or equivalent), isolate transceiver, optics, cabling, and switch-port faults, and validate topology across InfiniBand and RoCE/high-speed Ethernet fabrics. Investigate data-path issues on high-performance storage platforms (e.g. VAST), including storage-network interactions across clients, mounts, VIPs, and routing. Run structured, hypothesis-driven investigations; conduct root cause analysis for major incidents and drive long-term fixes to completion. Author and execute changes in live customer environments with proper risk assessment, peer review, and backout plans. Proactively improve dashboards, alerts, and runbooks to prevent repeat incidents; identify recurring patterns and convert them into problem records and automation. Accurately record, update, and resolve tickets, keeping internal and external parties informed with clear customer-impact statements and evidence-rich notes that enable clean handover. Design and implement automation scripts and small tools to reduce toil and human intervention. Act as a key escalation point for the Support Organisation, taking ownership of strategic decisions where results matter. Mentor and upskill mid-level engineers; contribute to knowledge sharing across Operations and Engineering, including training content, workshops, and PR reviews. Lead by earning trust and speaking candidly. Disagree when appropriate and challenge the status quo; commit wholly to decisions once in motion. Respond to critical incidents out of business hours and participate in on-call as required. Travel to Nscale or customer sites to provide onsite technical expertise. About You (Skills / Qualifications Experience) Experience. 6+ years in infrastructure, operations, or support engineering in production environments; 2-3+ years hands-on with GPU, HPC, or large-scale data centre estates, ideally in a customer-facing or escalation-driven capacity. Communication. Able to explain complex technical detail clearly, specifically, and concisely - in tickets, in incident updates, and face to face with customers and stakeholders at all levels. Strong written discipline: your notes let the next engineer pick up where you left off without starting from scratch. GPU platforms (NVIDIA; AMD Instinct beneficial). Practical, current experience with GPU drivers, firmware, and runtime stacks on AI training and inference clusters. Confident with nvidia-smi, DCGM, and XID/error interpretation; able to isolate faults across GPU, baseboard, NIC, and PCIe layers and drive them through diagnosis to RMA. High-performance east-west fabrics. Hands-on experience with RDMA fabrics - InfiniBand and/or RoCE - including link-layer diagnostics (mlxlink, ibdiagnet, or equivalent), transceiver and cabling fault isolation, and understanding of rail-optimised topologies, NVLink/NVSwitch, and NCCL-based performance troubleshooting on multi-node clusters. HPC scheduling. Slurm operations for large multi-GPU jobs - containers via Pyxis/Enroot, MPI, and diagnosing queue, topology, and job failures. Linux systems engineering at scale. Strong command of modern Linux distributions, kernel modules, systemd, networking stack, and filesystem tooling. Proven troubleshooting across compute, storage, and network layers in production. Server hardware and control planes. Comfortable with BMC/Redfish, firmware management, and bare-metal provisioning workflows (MAAS or similar) across large node fleets. Networking fundamentals. Solid grasp of L2/L3, routing, BGP, VLANs, VXLAN, firewalls, and load balancing, with a clear understanding of how east-west cluster traffic differs from north-south. Observability and incident response. Build and use alerting stacks and dashboards (Prometheus/Grafana or similar), interpret metrics and alerts, drive runbooks to resolution, and contribute to SLOs and post-incident reviews. Change and risk judgment. Experience authoring and executing changes in business-critical environments, including risk assessments, customer-impact analysis, and backout plans. SRE-style operations. Write and maintain runbooks, automate diagnostics, and reduce human intervention through scripts and small tools. Automation and Git. Scripting skills in Bash, Python, or equivalent for operational tooling and integrations; experience with infrastructure automation tools (Ansible, Terraform, or similar). Data centre fundamentals. Understanding of how data centres operate - servers, networks, storage, power, and cooling - ideally gained through an operational support background. Leadership. Disciplined, organised, and self-motivated, with the ability to mentor and motivate other engineers, take decisive action, and drive the team and wider organisation to improve. Adaptability. Able to adapt to customer-driven demands, including specialist support outside core hours and travel for onsite work. Nice to Have High-performance storage. Hands-on experience with VAST or comparable AI-optimised storage platforms, or Ceph/parallel filesystems and NFS at scale (multipath, remoteports, nconnect), including diagnosing storage-network interaction and data-path performance issues. OpenStack and fleet operations tooling. OpenStack operations experience (Neutron, Cinder, error triage), plus familiarity with fleet-scale tooling for provisioning, health, and remediation across large GPU estates (MAAS, NetBox, Redfish-driven automation, or similar). Kubernetes. Operating and troubleshooting clusters, including GPU operator stacks and understanding how physical resources are abstracted up the stack. Helpful context for our platform, though not the core of this role. Automation at scale. Automated network configuration with safe, repeatable changes in business-critical environments; GitOps and CI/CD pipelines (GitHub Actions or similar); access and security tooling such as Teleport or Vault in production. Certifications. Relevant GPU/HPC, datacenter architecture, Linux, networking, Kubernetes, cloud, or security certifications (e.g. RHCSA/RHCE, CKA, NVIDIA-certified) are a plus. What We Can Offer You At Nscale, you'll find a collaborative, supportive . click apply for full job details

Job Description The Global Sourcing Management Group (GSMG) & Global Workplace & Enterprise Services (GWES) are part of our Company's Global Support Functions (GSF). GSMG plays a critical role in enabling business success by partnering with internal stakeholders, customers, and suppliers to deliver value, insights, and innovative sourcing solutions. The GWES organization is comprised of Facility Management, Real Estate Strategy, Transactions & Dispositions, Energy Management & Sustainability, Workplace Strategy, Integrated Facility Management, Analytics & Innovation, Asset Management, and Maintenance Excellence for all global commercial, mixed-use campuses, and research laboratories. Within GSMG and GWES, the Digital Strategy & Insights office is responsible for accelerating business outcomes through digital enablement. This team consists of the Digital Capability, Information Governance, Business Process, and Digital Delivery functions. The Digital Capability team plays a pivotal role within the Digital Strategy & Insights office by leading efforts in creating the vision of delivering innovative digital solutions across the Global Supplier Management Group (GSMG) and Global Workplace and Enterprise Services (GWES). The Digital Program Portfolio Management (PPM) Senior Specialist will ensure alignment of digital initiatives with our overall Company business objectives, optimizes resource allocation, and fosters a culture of continuous improvement and innovation within the digital community.They will collaborate both within and externally to the DS&I organization to gather requirements for necessary digital capabilities, scope and prioritize relevant portfolio initiatives, and support the development of the digital strategy. This individual will also support the building of content to ensure the GSMG & GWES organization are aware of upcoming product releases and what value these releases will bring to the team. Position Responsibilities Primary responsibilities for this position include, but are not limited to, the following: Collaborate with the DS&I Digital Capability Portfolio Program Management (PPM) Lead to continuously develop a DS&I-specific strategy aligned with enterprise objectives, driving informed portfolio decisions that enhance digital capabilities and support the overall strategic vision of the organization. Support the creation of business cases for potential new technologies across GSMG & GWES, in order to capture scope and key value drivers for project prioritization. Work closely with IT and GSMG & GWES key stakeholders to ensure alignment of digital priorities. Build marketing and communication content for product releases, working closely with the GSMG & GWES Communication team and the Project team, to raise awareness of upcoming tools to the organization Maintain comprehensive communication plan based on the digital roadmap, including technology releases outside GSMG & GWES (i.e., IT, GBS) Develop and maintain strong relationships with leadership and stakeholders to achieve key objectives and deliverables. Review and update key project details (value drivers, milestones, start & end dates, risks, actions) across all documents and systems to ensure consistency and data accuracy. Continuously analyze the DS&I digital portfolio backlog and support identifying related opportunities. Define and monitor value realization measures for initiatives. Complete ad-hoc projects as required to support the overall portfolio and identify continuous improvement opportunities to optimize portfolio processes. Establish and enforce the use of standardized tools across DS&I, GSMG, & GWES. Support development of programs to raise digital acumen across GSMG & GWES. Education & Experience Requirements: Bachelor's degree in business, Finance, Procurement, Supply Chain Management, Engineering or related field. Minimum of 5 years of experience in Business Administration, IT Management, Real Estate/Facilities Management, Procurement, or Supply Chain, with a focus on program and portfolio management, digital transformation, and digital strategy. Technical & Interpersonal Skills Requirements: Strong management and communication skills that emphasize collaboration cross-functionally and the ability to align stakeholders on complex decisions. Ability to create videos and content to share with the organization around new technologies and tools on the Digital Roadmap Solid communication and presentation skills for a wide range of audiences, from entry-level associates to C-level leaders. Ability to translate business needs into structured quantifiable value frameworks in an end-to-end business case; ability to track, measure and report realized vs. projected benefits over time of implemented projects. Ability to analyze issues from perspectives (safety, compliance, maintenance, automation, equipment, process, and people) to frame and understand them effectively. Knowledge of the digital space in the procurement and/or facilities area, including technology trends, industry standards, new products, and solution development techniques Self-motivated and value-oriented with a mindset of continuous learning. Required Skills: Adaptability, Benchmarking, Business Management, Business Process Analysis, Collaboration, Data Analysis, Digital Strategy, Portfolio Management, Procurement, Project Prioritization, Teamwork Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts The salary range for this role is $106,200.00 - $167,200.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: 1st - Day . click apply for full job details

Job Description The Global Sourcing Management Group (GSMG) & Global Workplace & Enterprise Services (GWES) are part of our Company's Global Support Functions (GSF). GSMG plays a critical role in enabling business success by partnering with internal stakeholders, customers, and suppliers to deliver value, insights, and innovative sourcing solutions. The GWES organization is comprised of Facility Management, Real Estate Strategy, Transactions & Dispositions, Energy Management & Sustainability, Workplace Strategy, Integrated Facility Management, Analytics & Innovation, Asset Management, and Maintenance Excellence for all global commercial, mixed-use campuses, and research laboratories. Within GSMG and GWES, the Digital Strategy & Insights office is responsible for accelerating business outcomes through digital enablement. This team consists of the Digital Capability, Information Governance, Business Process, and Digital Delivery functions. The Digital Capability team plays a pivotal role within the Digital Strategy & Insights office by leading efforts in creating the vision of delivering innovative digital solutions across the Global Supplier Management Group (GSMG) and Global Workplace and Enterprise Services (GWES). The Digital Program Portfolio Management (PPM) Senior Specialist will ensure alignment of digital initiatives with our overall Company business objectives, optimizes resource allocation, and fosters a culture of continuous improvement and innovation within the digital community.They will collaborate both within and externally to the DS&I organization to gather requirements for necessary digital capabilities, scope and prioritize relevant portfolio initiatives, and support the development of the digital strategy. This individual will also support the building of content to ensure the GSMG & GWES organization are aware of upcoming product releases and what value these releases will bring to the team. Position Responsibilities Primary responsibilities for this position include, but are not limited to, the following: Collaborate with the DS&I Digital Capability Portfolio Program Management (PPM) Lead to continuously develop a DS&I-specific strategy aligned with enterprise objectives, driving informed portfolio decisions that enhance digital capabilities and support the overall strategic vision of the organization. Support the creation of business cases for potential new technologies across GSMG & GWES, in order to capture scope and key value drivers for project prioritization. Work closely with IT and GSMG & GWES key stakeholders to ensure alignment of digital priorities. Build marketing and communication content for product releases, working closely with the GSMG & GWES Communication team and the Project team, to raise awareness of upcoming tools to the organization Maintain comprehensive communication plan based on the digital roadmap, including technology releases outside GSMG & GWES (i.e., IT, GBS) Develop and maintain strong relationships with leadership and stakeholders to achieve key objectives and deliverables. Review and update key project details (value drivers, milestones, start & end dates, risks, actions) across all documents and systems to ensure consistency and data accuracy. Continuously analyze the DS&I digital portfolio backlog and support identifying related opportunities. Define and monitor value realization measures for initiatives. Complete ad-hoc projects as required to support the overall portfolio and identify continuous improvement opportunities to optimize portfolio processes. Establish and enforce the use of standardized tools across DS&I, GSMG, & GWES. Support development of programs to raise digital acumen across GSMG & GWES. Education & Experience Requirements: Bachelor's degree in business, Finance, Procurement, Supply Chain Management, Engineering or related field. Minimum of 5 years of experience in Business Administration, IT Management, Real Estate/Facilities Management, Procurement, or Supply Chain, with a focus on program and portfolio management, digital transformation, and digital strategy. Technical & Interpersonal Skills Requirements: Strong management and communication skills that emphasize collaboration cross-functionally and the ability to align stakeholders on complex decisions. Ability to create videos and content to share with the organization around new technologies and tools on the Digital Roadmap Solid communication and presentation skills for a wide range of audiences, from entry-level associates to C-level leaders. Ability to translate business needs into structured quantifiable value frameworks in an end-to-end business case; ability to track, measure and report realized vs. projected benefits over time of implemented projects. Ability to analyze issues from perspectives (safety, compliance, maintenance, automation, equipment, process, and people) to frame and understand them effectively. Knowledge of the digital space in the procurement and/or facilities area, including technology trends, industry standards, new products, and solution development techniques Self-motivated and value-oriented with a mindset of continuous learning. Required Skills: Adaptability, Benchmarking, Business Management, Business Process Analysis, Collaboration, Data Analysis, Digital Strategy, Portfolio Management, Procurement, Project Prioritization, Teamwork Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts The salary range for this role is $106,200.00 - $167,200.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: 1st - Day . click apply for full job details