2294 jobs found

Job Description Job Description In Person Only interview. This job is Hybrid Mechanicsville, VA 23116 Our direct client has an opening for an Senior Network Security Engineer (807471). This position is up to 12 months, with the option of extension, 9120 Lockwood Boulevard Mechanicsville, VA 23116. Please send rates and a resume. Corp to Corp or w2 allowed. Requirements: Enterprise Networking - Required 8 Years. Enterprise Security - Required 5 Years. Azure Networking - Required 3 Years. WAF/NGFW - Required 3 Years. Supporting environments with 300+ Network Devices - Desired 3 Years. Candidate must have experience in the following areas: Incident response, Security investigations, Log analysis, Threat intelligence, Security monitor - Required. Candidate must have experience with the SIEM products (e.g. Splunk, Microsoft Sentinel) - Required. Candidate must have experience in vulnerability management and remediation tracking as well as vulnerability scanning tools (e.g. Nessus, Tenable, Def - Required. Candidate must have experience in the following areas: Active Directory, MFA, Conditional Access, Certificates - Required. Candidate must have experience with; SEC530, CIS Benchmarks, NIST CSF, NIST 800-53, Zero Trust principles - Required. Candidate must have experience with the following: Cisco ISE, NAC, 802.1X, RADIUS, TACACS - Required. Candidate must have experience with the following products: Palo Alto, F5 Distributed Cloud, Azure WAF, Cisco VPN, Global Protect, F5 BIG-IP - Required. Candidate must have experience working in highly regulated environments and leading technical troubleshooting during outages - Required. Candidate must have ability to communicate technical issues to technical and executive audiences and an ability to mentor junior engineers - Required. Candidate should have achieved or ability to achieve the following certifications: Azure Security Engineer (AZ-500), Azure Network Engineer (AZ-700) - Required.

Job Description Job Description Job Title: Palo Alto Firewall Engineer Location: Springfield, VA Type: Contract To Hire Compensation: $80/hr. W2 Benefits available Conversion Salary: $150,000 annually plus benefits Work Model: Onsite Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph Responsibilities Lead the design, requirements analysis, testing, integration, and implementation of secure network architectures centered on the Palo Alto Networks ecosystem. Serve as the lead technical authority for administering, configuring, and troubleshooting Palo Alto Networks Next-Generation Firewalls (NGFWs) across a hybrid enterprise environment. Engineer and implement solutions for customer Change Requests (CRQs); assess impacts on enterprise transport and security activities and provide technically sound recommendations. Serve as the technical representative for assigned projects and coordinate issues with the appropriate owners, organizations, contract leadership, and customer leadership. Manage the full lifecycle of Palo Alto hardware and software, including complex hardware refreshes, PAN-OS upgrades, legacy-platform sustainment, physical troubleshooting, and line-card replacements. Develop, oversee, and maintain configuration-management processes, network architecture diagrams, technical documentation, integration and test plans, and Standard Operating Procedures (SOPs) for Palo Alto security platforms. Use Panorama for centralized policy management, including templates, device groups, inheritance, and consistent configuration across a diverse fleet of physical and virtual firewalls. Configure and maintain advanced security capabilities and profiles, including App-ID, User-ID, Content-ID, SSL Decryption, WildFire, NAT, IPSec VPNs, and threat prevention. Oversee security-incident reporting, documentation, investigation, and corrective-action development. Act as a liaison to contract/customer management and the government Designated Approving Authority (DAA) regarding network-security status, policies, procedures, and risks. Evaluate and report on new and emerging network-security and communications technologies to improve network capacity, performance, reliability, standardization, and security. Provide mentorship and technical oversight to junior engineers and serve as an escalation point for complex troubleshooting. Follow all customer network-security processes and procedures, maintain compliance with Government and QA standards, and ensure service-performance indicators are met or exceeded. Requirements Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph. A minimum of 7+ years of hands-on experience administering, configuring, and troubleshooting Palo Alto Networks NGFWs in large-scale enterprise/global environments. Active Palo Alto Networks Certified Network Security Engineer (PCNSE) certification. DoD 8140.01 and DoD 8570.01-M IAT Level II compliance (for example, Security+ CE). Ability to obtain and maintain a CSSP Infrastructure Support certification within 120 days of the start date. Deep practical knowledge of legacy Gen 2/Gen 3 Palo Alto hardware, including PA-3000 and PA-5000 series platforms, legacy CLI, hardware troubleshooting, and line-card replacements. Experience deploying and managing modern PAN-OS architectures, including Prisma Access (SASE), Prisma SD-WAN, and VM-Series virtual firewalls in cloud environments such as AWS, Azure, GCP, or private-cloud. Proven expertise with Panorama for centralized policy management, template/device-group inheritance, and configuration deployment across a hybrid firewall fleet. Advanced understanding of BGP, OSPF, IPSec VPNs, NAT, TLS/SSL, mutual TLS (mTLS), HTTP, SAML, OAuth, OCSP revocation, DoD PKI, Kerberos, LDAP, and Active Directory. Experience with F5 technologies, including APM, AFM, and SSL Orchestrator (SSLO), and troubleshooting TLS/SSL handshake/connection issues. Strong network design, engineering, implementation, and troubleshooting skills, including ROM equipment lists and cost estimates. Knowledge of DISA and Intelligence Community security standards and requirements. Excellent interpersonal skills and technical judgment with the ability to work independently and support weekend/evening work if needed. Bachelor's degree in IT, Cybersecurity, Computer Science, or a related field, with additional relevant experience considered in lieu of a degree. Desired Qualifications Active Palo Alto Networks Certified Network Security Consultant (PCNSC) or Prisma Certified SASE Professional (PCSAE). F5 Networks Certified Technology Specialist (CTS). Cisco CCNP, CCVP, CCNA, CCDP, or equivalent. ITIL v3 Foundations and/or ISC2 CISSP Certification. Proficiency in Python and automation tools such as Ansible, Terraform, or Palo Alto XML/REST APIs. Hands-on experience with Cortex XDR or Cortex XSOAR. Experience with Palo Alto Networks Expedition for migration and rule consolidation. Knowledge of Zero Trust Network Access (ZTNA) architectures and additional security platforms (e.g., Juniper SRX, Cisco FTD/ASA). Master's degree in related fields is a plus. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Baltimore

Job Description Job Description Pay Rate: The annual base salary range for this position is TBD. Please note that the salary information is a general guideline only. At Sawdey Solution Services, we recognize that attracting the best talent is key to our strategy and success as a company. We will consider several factors when extending an offer to an applicant. These factors include (but are not limited to) the position, associated responsibilities, work experience, education, related training, and related skills. Position Location: Washington, DC Telework/Work-from-Home Authorized: Yes About the Role: Sawdey Solution Services is seeking a highly experienced Technical Lead Developer to provide technical development and implementation support for Civil Engineering and/or mission support processes through Power Platform workflow development, process automation, data management, application strategy, and Machine Learning enablement. Additional Responsibilities Include, but are not Limited To: Provide support to include maturing the current technical design approach, documenting functional specifications (e.g., governance, permission groups, workflows, standard coding, etc.), maintaining databases, training content and lessons learned. Provide recommendations for innovative process updates , if identified, to combine disparate processes where applicable. Perform other duties, as assigned. Experience Requirements: Minimum 10 years of application development and database management experience. Minimum 5 years automation, and dashboard development experience. This experience may overlap with application development and database management experience. Exceptional communication, negotiation, and leadership skills. Ability to thrive in a fast-paced, competitive environment. Education Requirements: BA or BS in Management, Engineering, or Business/ Financial IT related field. Certificate, License, and Registration Requirements: Technical development certification: CompTIA or equivalent/similar IT certification. PMP certification. Other Required Skills & Abilities: Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract. Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook. Security Clearance Requirements Public Trust US Citizenship Requirements: This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens. Benefits at Sawdey Solution Services: At Sawdey Solution Services, we offer an extensive benefits package. Our employee-focused benefits for full-time employees include: Vibrant Company Culture: Become an integral part of our positive, encouraging, and uplifting team culture; we are all on this mission together! Healthy Work-Life Balance: We place a strong emphasis on work-life balance; we don?t just ?talk the talk? in terms of work-life balance, we ?walk the walk?! We not only support, but highly encourage, prioritizing your health and well-being. Competitive Compensation Package: Competitive rates with comprehensive medical, dental, and vision benefits for you, your spouse, and your dependents. Health Saving Account (HSA) with employer contributions. Dependent-care Flexible Spending Account (FSA). Competitive Paid Time Off (PTO) and Federal Holiday Observance. Immediately vested 401 (k) with employer matching. Employee Assistance Program (EAP). Employee Referral program with compensated referrals! Additional benefits offered. Grow With Us: We offer a paid Training and Tuition reimbursement program to help you advance and excel in your career. We prioritize internal promotions and success. Sawdey Solution Services firmly believes in our employees and advocates an environment to promote from within, which serves to boost morale while keeping high performers engaged and challenged. We also place the utmost importance on team building and collaboration in a remote environment. To promote these beliefs, you will also find additional benefits and programs that will enrich your career here at Sawdey Solution Services: Wellness Challenges. Focus on internal career advancement and growth.

Job Description Job Description Company Description Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand's culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results. We are a minority-owned staff augmentation and technology consulting company To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration If you are interested in the above opportunity, we warmly invite you to join our team. Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets) Job Description Position: - Technical Support Analyst - Req ID: 810091 Location: 1 Hayden Drive. Petersburg, VA, 23806 - Onsite Type: Contract Interview type: Both Video & In-Person Interview The AV Instructional Technology Technician provides operational and technical support for audiovisual systems across instructional classrooms, conference rooms, and university event venues. Enterprise Audiovisual Systems Support - Required - 2 Years Troubleshooting, installing, operating, and maintaining AV equipment - Required 2 Years Supporting Live events, meetings, classrooms technology - Required 2 Years Experience using a help desk or ticketing system - Desired 1 Years AVIXA Certified Technology Specialist Certification - Desired Extron, Q-SYS, Biamp, Crestron Manufacturer Certifications - Desired Job Description: The AV Instructional Technology Technician providesoperational and technical support for audiovisual systems across instructionalclassrooms, conference rooms, and university event venues. The technician isresponsible for maintaining, troubleshooting, and operating AV equipment whileproviding exceptional customer service to faculty, staff, students, and guests.This position supports instructional technology initiatives and providesevening and weekend coverage for scheduled university events. Organizational Objectives Delivering reliable audiovisual services thatsupport teaching, learning, and university operations. Maintaining operational readiness of classroomand event technology. Providing professional AV support for academic,administrative, and special events. Ensuring rapid response to classroom technologyissues. Assisting with AV installations, upgrades, andpreventative maintenance. Supporting a 95% or greater AV system uptimeobjective. Essential Duties and Responsibilities Provide daily operational support foraudiovisual and instructional technology in classrooms, conference rooms,meeting spaces, and university event venues. Diagnose and resolve issues involving projectors,displays, monitors, microphones, speakers, cameras, control systems,presentation equipment, video conferencing platforms, and related connectivity. Perform routine system testing, preventativemaintenance, and equipment inspections to support reliable operation anddepartmental uptime goals. Complete minor installation and replacementwork, including replacing projectors, monitors, cables, adapters, and similaraudiovisual components. Document service requests, repairs, maintenanceactivities, and equipment changes in the university's ticketing or inventorysystems. Provide audiovisual support for universityevents, commencements, conferences, meetings, executive functions, and otherscheduled programs. Coordinate with event organizers to confirm technicalrequirements and respond to issues during events. Work evenings, weekends, and other non-standardhours as required to support university events and campus activities. Provide professional technical assistance tofaculty, staff, students, guests, and event participants. Assist users with classroom technology,presentation systems, conferencing platforms, and basic equipment operation. Support departmental technology projects,emergency operations, and other duties assigned by the AV Instructional TechnologyManager or ITS leadership. Qualifications Minimum Qualifications Associate degree in Information Technology,Electronics, Audiovisual Technology, or a related field, or an equivalentcombination of education, training, and experience. At least two years of experience supportingprofessional or enterprise audiovisual systems. Experience troubleshooting, installing,operating, and maintaining audiovisual equipment. Experience supporting live events, meetings,classroom technology, or executive presentations. Experience using a help desk or ticketmanagement system. Ability to lift and carry equipment weighing upto 50 pounds and perform work involving standing, walking, bending, kneeling,reaching, and climbing ladders. Availability to work scheduled evenings,weekends, holidays, and other non-standard hours . Preferred Qualifications Bachelor's degree in Information Technology,Electronics, Audiovisual Technology, or a related field. Two to four years of professional audiovisualsupport experience. Experience supporting audiovisual andinstructional technology in a higher education environment. AVIXA Certified Technology Specialistcertification. Manufacturer certifications or hands-on experience with Crestron, Extron, Q-SYS, Biamp, or similar enterprise AV platforms. Thanks Richard Tucker Arthur Grand Technologies Inc 8(A) Certified Business CMMI (L3) ISO 9001:2015 Certified ISO/IEC 27001:2022 Certified NMSDC Minority Business Enterprise (MBE) Arthur Grand is an Equal Opportunity Employer (Including disability/Vets) Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Job Description Job Title: Data Center Technician 4 10-hour Shifts - Nights, Specific Days TBD Location: On-Site, Reporting to Ashburn, VA Pay Rate: $60/hr. W2. Benefits available Position Type: Multi-year Contract Description The Data Center Technician will coordinate, monitor, administer, and service technical environments. The role completes implementations, carries out integration activities, and provides operational support for technical environments. A Network Administrator Operator manages and maintains an organization's network infrastructure, ensuring security and performance Experience with routers, switches, and firewalls Strong problem-solving and communication skills Basic Purpose - Network and Server Installations and Maintenance Provide on-site technical support for the client's data center and equipment to ensure continuous availability. Perform troubleshooting, escalations, and resolve incidents and problems when detected. Interface with various support teams and vendors to ensure appropriate resolution during system outages or periods of reduced performance. Able to innovate and make decisions on his/her own but also know how to take direction when it is given, paying attention to all details involved. Responsibilities Network installation & maintenance (rack & stack, cabling, parts replacement, etc.) - Basic/Routine Server installation & maintenance (rack & stack, HDD, memory, CPU, RAID batteries, NICs, etc.) - Basic/Routine Data Center staging, deployment, and logistics/asset management support - Basic/Routine Site builds & refreshes, while meeting current quality standards- Basic/Routine Data Center hardware break/fix/move/add/change ; component replacement, hardware troubleshooting- Basic/Routine Extensive enterprise cable installation experience as well as industry cabling standards- Basic/Routine Ability to provide adequate fiber and copper cable testing with minimal supervision- Basic/Routine Ability to terminate Cat 6 cabling- Basic/Routine Create/update/maintain rack elevations within a DCIM application (Nlyte) -Participates in Maintain inventory control and documentation on systems and components to ensure updates occur according to schedule and procedure -Participates in Troubleshoot and escalate incidents and problems- Basic/Routine Interface with other ISD areas and/or vendors to resolve outages or periods of reduced performance, in accordance with established criteria- Basic/Routine Provide status reports on active or resolved issues -Participates in Maintain, configure, and perform preventative maintenance to various network and data center equipment to ensure efficient operations- Basic/Routine Experience with out-of-band management/KVM system (DSVIEW) - Basic/Routine Experience with power distribution units (PDUs), load management - Basic/Routine Familiar with NEMA and IEC power connectors- Basic/Routine Familiar with Data Center containment solutions- Basic/Routine Work with others to update and document procedures -Participates in Write and maintain detailed site reference documentation -Participates in Cognizant of Data Center Safety Standards - Basic/Routine Lift equipment weighing 50 lbs. - Basic/Routine Perform other tasks or duties as assigned or based on need- Basic/Routine Qualifications - knowledge, skills, and abilities Intermediate Data Center / IT Operations experience Software & Hardware tools utilized to perform day-to-day Data Center functions Knowledge of LAN/WAN topologies, protocols, and standards Must exhibit excellent communication and grammatical skills Demonstrated analytical and problem-solving skills Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed Ability to work independently and as part of a team Ability to work under pressure (urgent problems, deadlines, changing priorities) Familiar with network cabling (types, distance limitations, testing, connectors, handling) Familiar with electrical & optical transceivers (SFP+, QSFP+, GLCT, DAC, CFP2, DWDM) Familiar with server hardware and components Familiar with electrical standards, connector types, power budget calculations, AC vs. DC, single-phase vs. three-phase, etc. Familiar with datacenter design in relation to heat dissipation and airflow Meticulous and obsessive about organized cabling Detail-oriented and organized Desired Bachelor's degree in Information Technology or the equivalent combination of training, education, and experience Experience and technical training in WAN/LAN communications including experience installing, basic configuring, and maintaining Cisco routers and switches Experience in presenting technical solutions and/or recommendations Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems Advanced skill in diagnosing and troubleshooting issues Advanced research, analytical, and problem-solving skills Knowledge of client operations System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:

Job Description Job Description Benefits: Competitive salary Opportunity for advancement Training & development Role: AI/ML Technical Lead Location: Fort Belvoir, VA 22060 Let's Create Our Future Together at The AES Group! Position Overview We are seeking an AI/ML Technical Lead to design, build, and deploy scalable machine learning models and AI-powered solutions. This role will collaborate with engineering, product, data, and business teams to transform complex data into practical, measurable solutions. The ideal candidate has strong technical leadership, problem-solving skills, production AI/ML experience, and expertise in Large Language Models. Key Responsibilities Lead the design, development, training, testing, and deployment of AI and machine learning models. Build scalable ML pipelines for data processing, model training, validation, and production deployment. Work with structured and unstructured data, including text, images, documents, and large datasets. Collaborate with data engineers, software engineers, and product teams to integrate AI/ML capabilities into applications. Evaluate and improve model accuracy, efficiency, reliability, scalability, and performance. Develop predictive models, recommendation systems, NLP tools, automation workflows, and generative AI solutions. Research and apply modern AI/ML tools, techniques, architectures, and best practices. Monitor deployed models and address model drift, bias, data quality, and performance issues. Document model architecture, assumptions, limitations, metrics, and technical decisions. Promote responsible AI practices related to security, privacy, fairness, governance, and compliance. Provide technical direction, code reviews, mentoring, and implementation guidance to engineering teams. Required Qualifications Active Secret security clearance or higher. Bachelor's degree in Computer Science, Data Science, Machine Learning, Statistics, Mathematics, Engineering, or a related field. Three or more years of experience in AI, machine learning, data science, or software engineering. Strong Python programming skills. Experience with PyTorch, TensorFlow, Scikit-learn, Keras, XGBoost, or similar frameworks. Experience developing and deploying production machine learning models. Strong knowledge of algorithms, feature engineering, statistical analysis, and model evaluation. Experience processing large datasets using modern data tools. Familiarity with APIs, cloud platforms, and software development practices. Ability to communicate complex technical concepts to technical and non-technical stakeholders. Preferred Qualifications Master's degree or PhD in a related field. Experience with Generative AI, LLMs, NLP, computer vision, or deep learning. Experience with Ask Sage, Hugging Face, LangChain, OpenAI APIs, Azure AI, AWS SageMaker, or Google Vertex AI. Experience with MLflow, Kubeflow, Airflow, Docker, Kubernetes, and CI/CD pipelines. Experience with SQL, Spark, Databricks, Snowflake, or cloud data warehouses. Knowledge of AI governance, ethics, bias testing, security, and data privacy standards. Experience deploying AI solutions in enterprise environments. Technical Skills Languages: Python, SQL, and R ML Frameworks: PyTorch, TensorFlow, Scikit-learn, and XGBoost Cloud Platforms: AWS, Microsoft Azure, or Google Cloud MLOps: Docker, Kubernetes, MLflow, Airflow, and CI/CD Data Tools: Pandas, NumPy, Spark, Snowflake, and Databricks AI/LLM Tools: Ask Sage, Hugging Face, LangChain, OpenAI, and vector databases

Job Description Job Description Job Title: AV Technician Location: Washington, DC Type: Contract Compensation: $36.80 Work Model: Onsite - onsite Hours: 40.0 Security Clearance: Ability to obtain and maintain SEC Public Trust (or higher if required) Responsibilities Proactively inspect, configure, and maintain AV/VTC equipment in meeting rooms, auditoriums, and multipurpose rooms. Manage deployment, setup, and relocation of AV/VTC components to support operational and event requirements. Troubleshoot front-end AV/VTC hardware and software issues and restore services with minimal disruption. Perform routine readiness checks to ensure monitors, microphones, conference phones, and related room systems remain fully operational. Provide user-facing support for collaboration tools, including Webex and Microsoft Teams. Field and resolve user questions on AV/VTC usage, meeting startup, content sharing, and audio/video performance. Support conference and hybrid meeting connectivity and coordinate escalations for unresolved issues. Communicate service updates and usage guidance to end users to improve collaboration outcomes. Support production of live events, including town halls, commission meetings, and other high-visibility sessions. Execute live video/audio support activities and assist with webcast or streaming operations. Coordinate with internal stakeholders and third-party providers for services such as captioning and interpretation support. Perform post-production editing for recorded events and deliver high-quality final media outputs. Conduct training sessions on selection, use, and design of audiovisual materials and presentation equipment. Develop manuals, workbooks, and user-facing reference materials to support AV/VTC operations. Create practical job aids for common room technologies and collaboration workflows. Capture recurring issues and recommend process improvements to strengthen AV/VTC service delivery. Requirements Minimum of 5 years of experience providing front-end AV/VTC support in enterprise or government environments. Hands-on experience managing, deploying, and troubleshooting AV/VTC equipment. Demonstrated skills and knowledge to operate AV/VTC systems, including live broadcasts and post-production editing. Education: Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science, Engineering). Technical Skills: AV/VTC system operation and troubleshooting across conference rooms, auditoriums, and multipurpose spaces. Webex and Microsoft Teams support for meetings and collaboration. Live broadcast, streaming/webcast support, and post-production video editing. End-user training delivery and development of manuals, texts, and workbooks. Preventive AV equipment management, issue triage, and service restoration. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:

Job Description Job Description Overview Junior Video Teleconference Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. The Junior Video Teleconference Technician provides support for SSP Information Operations AV/VTC equipment, including CODECs, AV/VTC network connections and controllers, wired/wireless interfaces, audio controllers, data interfaces, Cable TV, CCTV, other miscellaneous AV/VTC equipment, and other commonly used peripherals within the government computing environment. Responsibilities Set up administrator and service accounts for SSP network desktop and conference room VTC devices. Update and maintain AV/VTC deployments using government-supplied and/or other approved hardware, subsequent upgrades/patches/versions/releases, and AV/VTC unique applications. Ensure compliance as outlined in the AV/VTC Security Technical Implementation Guide (STIG) on all SSP Information Operations AV/VTC setups. Provide Standard and Advanced AV/VTC support for hardware and software configuration, troubleshooting, and problem resolution enterprise-wide. Provide technical support for AV/VTC update software installation and configuration issues and provide resolution. Input, update, and maintain trouble tickets using the Heat Helpdesk Software application. Independently diagnose and resolve complex technical issues related to VTC equipment and software, ensuring minimal disruption to scheduled meetings. Make real-time decisions during critical situations, such as technical failures during important video conferences, by troubleshooting and implementing quick fixes. Provide oversight to VTC operations to ensure they comply with industry standards and regulations, making decisions to align with legal and security requirements. Other duties as assigned Qualifications Associate's degree or higher from an accredited institution and 1+ years of experience OR High School Diploma or GED equivalent and 2+ years of experience CompTIA Certification A+, Network+ or Security+ Cisco/Tandberg technician training Secret clearance required Preferred Qualifications: Installing and maintaining baseline VTC system configurations preferred Knowledge of Cisco Call Manager and VOIP connections preferred Knowledge in installing, troubleshooting, servicing, and repairing video conferencing equipment and components, cables, connectors, and peripherals on a variety of network configurations preferred Knowledge, Skills and Abilities: The ability to make informed, independent decisions ensures that VTC systems remain operational, secure, and aligned with the organization's goals and requirements. Knowledge of Audio-Visual Technology Knowledge of Automation and Enhancement How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor at-Chenega-MIOS- EI_IE369514.11,23.htm LinkedIn - Facebook - Defense & Aerospace Solutions, LLC

Job Description Job Description Job Title: ServiceNow Knowledge Management Type: 9-month Contract Compensation: $64.39 per hour Work Model: Hybrid ServiceNow Knowledge Management Consultant We are seeking an experienced ServiceNow Knowledge Management Consultant to help establish and mature a new ServiceNow Knowledge Management environment. This role will be part of the Knowledge Management team and will play a key role in building a centralized, scalable knowledge base that supports both internal users and external partners. This is an exciting opportunity to help shape a growing ServiceNow Knowledge Management function from the ground up. The ideal candidate will bring hands-on experience with ServiceNow Knowledge Management, knowledge governance, content strategy, workflow development, and stakeholder engagement. Responsibilities Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. Create, organize, and maintain documentation that supports internal users and external plan partners. Migrate existing content into ServiceNow and develop new knowledge content as needed. Establish knowledge management standards, templates, workflows, and governance processes. Define content ownership, review cycles, and ongoing maintenance practices. Create and organize repositories and structures to support knowledge accessibility and usability. Support ServiceNow Knowledge Management module configurations and related customizations. Leverage ServiceNow capabilities to improve self-service experiences, answer user questions, and reduce support ticket volume. Develop documentation to support business processes being consolidated into ServiceNow. Partner with cross-functional stakeholders to understand business challenges, align priorities, and drive adoption of knowledge management practices. Communicate processes, recommendations, and progress updates to leadership and key stakeholders. Champion a customer-focused approach by ensuring information is accurate, current, and easily accessible. Track the effectiveness of knowledge management initiatives and recommend continuous improvements. Required Qualifications Bachelor's degree in Marketing, Business, Design Strategy, or a related field, or equivalent combination of education and experience. 5+ years of ServiceNow experience. Hands-on experience with ServiceNow Knowledge Management and Knowledge Base functionality. Experience establishing and managing knowledge management frameworks, processes, and governance. Experience creating content standards, templates, workflows, and review processes. Strong technical content management and documentation skills. Excellent communication, presentation, and stakeholder management skills. Ability to work independently while collaborating across multiple teams and levels of the organization. Preferred Qualifications Knowledge Management Institute (KMI) certifications or other knowledge management certifications. ServiceNow certifications. Experience implementing or maturing enterprise knowledge management programs. Human-centered design, customer experience, product strategy, or process improvement experience. Healthcare industry experience is welcome but not required. Environment ServiceNow is a relatively new platform within the organization. Several processes and tools are being consolidated into ServiceNow. The initial focus will be internal-facing knowledge content, with expansion to external-facing content over time. Opportunity to establish and influence long-term knowledge management practices within the organization. What Success Looks Like The successful consultant will bring structure and governance to the organization's ServiceNow Knowledge Base by implementing templates and workflows, organizing and migrating content, establishing ownership and review processes, and creating a seamless knowledge experience for end users. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:

Job Description Job Description Job Title: A/V Lead System Integrator Location: Washington, DC Type: Direct Hire Work Model: Onsite - onsite Security Clearance: US Citizenship and ability to obtain a public trust or higher Responsibilities Lead the design, integration, configuration, and sustainment of enterprise A/V and conferencing systems across all CLIENT facilities Manage and maintain conference room technology, digital signage systems, and executive briefing environments to ensure reliable, high-quality operation Oversee integration of A/V systems with CLIENT's enterprise IT infrastructure, including Microsoft Teams Rooms, network connectivity, and endpoint management Lead planning and execution of A/V infrastructure upgrades, refreshes, and new installations Develop and maintain A/V system architecture documentation, diagrams, and configuration records Evaluate emerging A/V technologies and recommend solutions that align with CLIENT's enterprise environment and mission needs Provide direct, hands-on support for executive-level meetings, briefings, and high-priority events, ensuring seamless A/V performance Coordinate with CLIENT leadership, executive staff, and event coordinators to understand requirements and prepare A/V systems in advance of scheduled engagements Serve as the on-site technical lead for executive briefing center operations and high-visibility events Maintain on-call availability outside core business hours to support executive engagements and priority events as needed Develop and execute pre-event testing and validation procedures to minimize the risk of service interruptions Serve as the primary escalation point for all A/V-related incidents, ensuring timely and effective resolution Diagnose and resolve complex A/V system failures, integration issues, and performance problems independently Coordinate with network, Microsoft infrastructure, and NOC teams to resolve cross-domain A/V incidents Manage the A/V incident lifecycle in the Government ITSM platform, ensuring accurate and complete records Develop and maintain A/V troubleshooting runbooks, escalation procedures, and knowledge base articles Lead, mentor, and supervise A/V systems integration team members Assign and prioritize work across the A/V team in alignment with Sprint commitments and operational priorities Ensure team members are cross-trained and capable of supporting all A/V functions to maintain coverage continuity Conduct quality reviews of team members' work to ensure accuracy, completeness, and adherence to standards Support recruitment, onboarding, and professional development of A/V team personnel Lead integration and administration of Microsoft Teams Rooms and related conferencing technologies across CLIENT facilities Coordinate with the Microsoft Infrastructure team to ensure proper configuration, licensing, and management of Teams-based A/V endpoints Support troubleshooting and resolution of Microsoft Teams-related A/V issues in collaboration with the Microsoft Infrastructure team Stay current on Microsoft Teams Rooms updates, features, and best practices, applying improvements to CLIENT's environment as appropriate Requirements Minimum 6-8 years of hands-on enterprise A/V systems integration and operations experience Demonstrated experience designing, integrating, and managing enterprise-scale A/V environments, including conference room technology, digital signage, and executive briefing systems Proven experience supporting executive-level engagements and high-visibility events in a professional environment Experience integrating A/V systems with Microsoft Teams Rooms and enterprise collaboration platforms Experience in a Federal or private-sector enterprise environment of comparable scale, complexity, and security posture Demonstrated experience leading or supervising A/V technical teams Expert-level proficiency in: Enterprise A/V system design, integration, and operations Conference room technology (e.g., Crestron, Extron, Poly, Cisco, Logitech) Digital signage systems and management platforms Microsoft Teams Rooms configuration and management A/V over IP technologies and transport protocols Display technologies (LED, LCD, projection systems) Audio systems (DSP configuration, microphone arrays, speaker systems) Strong working knowledge of: Enterprise network fundamentals relevant to A/V systems (VLANs, QoS, multicast) Microsoft 365 and Teams administration as it relates to A/V endpoints ITSM platforms (e.g., ServiceNow) IT security principles applicable to A/V systems ITIL 4 change and incident management practices Certified Technology Specialist (CTS) - AVIXA (required) CTS-I (Certified Technology Specialist - Installation) (required) CTS-D (Certified Technology Specialist - Design) (strongly preferred) Additional preferred certifications: Crestron Certified Programmer or equivalent manufacturer certification, Microsoft Teams Rooms certification or equivalent, Extron Control Professional certification, CompTIA Security+ or equivalent System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:

Job Description Job Description TITLE: eCommerce Operations Engineer (contractor) Groundbreaking advances in synthetic biology achieved at Client X allow us to create products that are better and safer for humans and more sustainable for the planet. The Digital group is charged with creating connected experiences and back-end services to catapult our consumer brands to global significance and impact. Up from three at the start of the year, today we support nine exciting brands: Biossance, Pipette, Costa Brazil, Purecane, OLIKA, Terasana, Rose, Inc., JVN Hair, and Eco Fabulous The compute ecosystem for the consumer business consists of Shopify, custom Shopify apps, Boomi, Salesforce Marketing Cloud, Zendesk, Domo, NetSuite, and other third-party and internally created software. We will also launch our largest brand, Biossance, in different languages in 2021, the first step in a global e-commerce expansion. We are hiring an engineer who is passionate about delivering operational excellence. You know how to deal with ambiguity and prioritize your tasks in a fast-paced environment. The impact of this role is highly visible to our senior business leaders. You will lead mission-critical integrations and crisis management for our eCommerce stores. You have the knowledge and confidence to advise others on the best practices in operations and develop a roadmap with our team for our future operations' growth. Responsibilities: Develop and support Integrations between Shopify, Boomi, NetSuite, and Salesforce. Enforce and improve eCommerce operations policies including change management, user governance, data access control, and incident management. Communicate with business stakeholders, collect requirements, and collaborate with overseas developers to continuously improve our eCommerce systems. Monitor the health status of our eCommerce systems and email marketing campaigns through analytics and key metrics. Immediately address any risks that impact our live operations. On-call for emergency operation issues. Use your passion, skills, and wisdom to bring our digital platforms to their full potential in the best customer experience and growth for our brands. Required Qualifications: Bachelor's degree. Ten (10+) years related experience in system engineering and integration. Five (5+) years of experience in project management in system integration. Five (5+) years in enforcing and improving software change management in live operations. Excellent communicator who explains technical details in nontechnical language. Solid understanding of cybersecurity. Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary. Proficient with MS Office, Google Suite, and Jira. Preferred Qualifications: Experience in Shopify, Google Analytics, Google Search Console, and Google Tag Management is highly preferred. Experience with Accessible Rich Internet Applications (ARIA) is a big plus.

Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments . click apply for full job details

Overview Would you like to be the person in Seattle who makes sure the demands and the potential of CMHK customers are heard, understood, and acted on by the teams that build the products? As a Go-to-Market Specialist (GTMS) based in the US, you sit close to AWS service teams and global stakeholders, and you use that proximity to carry the reality of the China Mainland & Hong Kong market into the rooms where product and service decisions are made. You are equal parts specialist and advocate: you understand the technology deeply, you translate CMHK customer needs into a compelling case, and you influence and convince the key people who can act on it. This role is built for someone who is genuinely self-driven and accountable for outcomes. Success is not measured by activity - it is measured by results: the roadmap asks you land, the stakeholders you move, the pipeline you create, and the adoption you drive. You will operate at high intensity, hold multiple engagements at once, and keep pace with a fast-moving cloud market. You are comfortable under pressure, you take ownership without waiting to be told, and you have the personal presence and communication skills to earn trust quickly with both service-team leaders and customers. Above all, you are someone who pushes: you do not simply flag a problem, you drive the specific action that resolves it. The ideal candidate combines credible technical understanding of cloud, infrastructure, and managed services with strong business instincts and communication. You should be able to hold your own with a service-team engineer on the technical substance and, in the same afternoon, frame a crisp, data-backed argument that convinces a product leader to prioritize a CMHK customer requirement. A strong sense of ownership, a bias for action, and the ability to deliver results in ambiguity are essential. What Makes This Role Different Beyond the standard specialist mandate, we are hiring against four differentiating capabilities. Candidates will be assessed explicitly against each. 1. Real technical understanding of cloud, infrastructure, and managed services You bring a strong understanding of the cloud business - not just what a service does, but how cloud infrastructure and managed services fit together commercially and technically, where the boundaries and trade-offs are, and when a given approach is the right one for a customer. Ideally you also have a working understanding of accelerated computing and GPU-carried workloads (training or inference) and the infrastructure choices they drive. You hold a defensible technical opinion in front of both a customer architect and an AWS service team. 2. Presence, affinity, and communication that earns trust fast You build rapport quickly and are easy to work with under pressure. Your written and verbal communication is clear, concise, and persuasive, whether you are in front of a service GM, a product leader, or a customer executive. People trust you with their decisions because you are credible and you follow through. 3. Self-driven ownership and accountability for results You do not wait to be assigned work - you see what needs to happen and you own it. You set your own agenda against the outcomes that matter, you operate independently at high intensity, and you hold yourself accountable for the result, not just the effort. When something is ambiguous, you make a call and move. 4. The ability to influence and push things to happen This is the core operating trait of the role. You diagnose why a customer need is not landing with a service team, you build the case, and then you drive the relevant people - internal and external - to act on it. You escalate when you should, you disagree and commit when you must, and you do not let important things quietly stall. Key job responsibilities Voice of the Region to Service & Global Stakeholders Based in Seattle near AWS service teams; act as the bridge carrying CMHK customer reality into product and service decisions. Represent CMHK demands, use cases, and blockers persuasively to GMs and global leaders; make the investment case. Influence decision-makers to prioritize CMHK needs-converting field signal into roadmap action and closing the loop back to the region. Go-to-Market Execution & Field Guidance Own the GTM motion for the infrastructure and managed-services portfolio, from narrative to execution. Build pipeline by engaging customers, partners, and account teams with a differentiated value proposition. Guide account teams on live deals: qualify, shape technical approach, unblock obstacles, and know when to escalate vs. coach. Technical Depth & Field Enablement Maintain credible expertise across compute, storage, networking, and managed services as a go-to field resource. Prove a repeatable motion on a real win, codify it, and scale it across the field. Communication & Data-Driven Management Deliver crisp, data-backed updates on pipeline, adoption, competition, and roadblocks. Leverage Salesforce and internal systems to track pipeline and build the investment case. BASIC QUALIFICATIONS - 7+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services experience - Demonstrable understanding of cloud, infrastructure, and managed services - you can speak credibly to how they are architected and where the trade-offs lie. - A track record of self-driven ownership and delivering measurable results, including examples of independently driving outcomes under pressure and ambiguity. - Demonstrated ability to influence stakeholders who are not in your reporting line - building a case, changing minds, and driving the relevant people to act. - Strong verbal and written communication skills, with the personal affinity and presence to engage credibly with both senior leaders and hands-on technical practitioners. - Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. PREFERRED QUALIFICATIONS - Hands-on or architecture-level experience with cloud platforms, infrastructure, and managed services; working knowledge of software development practices, data center, and networking technologies. - Experience working across a global, matrixed organization and influencing HQ service and product teams from an in-region or bridging role. - Familiarity with the CMHK / Greater China market and its customer segments, or comparable experience representing a region's needs to a global product organization. - Familiarity with AI/ML and generative AI infrastructure requirements, and how infrastructure and managed-services decisions constrain or enable them. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 147 100.00 USD annually

Job Description: Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection . Schedule & Location : This is an onsite position based at our corporate headquarters in Johnston, RI, with the flexibility to work from home two days per week, depending on business needs . Relocation is not offered for this position . Position Summary The Enterprise AI Security Engineer is a senior technical role responsible for enabling the secure adoption of AI capabilities across the organization. This role defines and evolves security and risk requirements for enterprise AI capabilities, in addition to designing and implementing the supporting controls. The role operates at the intersection of cybersecurity, platform engineering, and emerging AI technologies, supporting enterprise AI solutions such as Microsoft Copilot, Claude, and internally developed or platform-based agentic AI systems, including Azure AI Foundry. The role translates emerging AI risks, security expectations, and enterprise requirements into clear, actionable, and scalable security patterns that can be consistently applied across platforms. The incumbent serves as a hands-on technical leader and subject matter expert, partnering with platform, engineering, and product teams to design, evaluate, and implement security capabilities for AI systems, while establishing standards and guidance for ongoing operations. In areas where security owns and administers the relevant controls, this role leads tool selection , control design, and implementation, with other teams potentially supporting day-to-day operations. In areas where security is not the system owner, this role consults with platform teams to ensure systems are configured and administered appropriately and effective security guidance is defined and applied. Role Emphasis This is a hands-on leadership role for someone who can define the security model for enterprise AI, not just implementing requirements provided by others. The successful candidate should be able to identify AI-related security risks, develop clear requirements and guardrails, and help teams implement those controls in a practical and scalable way. The role requires strong security engineering judgment, practical AI understanding, and the ability to balance risk reduction with business enablement. Key Responsibilities Lead the definition, design, and implementation of security capabilities that enable secure enterprise AI adoption across platforms such as Microsoft Copilot, Claude, and agentic AI frameworks. Define security and risk requirements for enterprise AI platforms and agent-based systems. Translate security, risk, and regulatory expectations, including emerging AI risks, into clear technical controls, guardrails, and implementation patterns aligned to relevant industry frameworks and enterprise requirements. Partner with AI platform, engineering, and product teams to embed security requirements and controls into architecture, design, delivery, and operations. Conduct security reviews and threat modeling for AI use cases, agent workflows, integrations, and platform capabilities to identify required controls before production deployment. Define and guide implementation of controls related to AI agent identity, tool and API access, data usage constraints, auditability, and agent behavior in enterprise environments. Lead evaluation, proof-of-concept, and selection of activities for native and third-party capabilities that support AI security, governance, and control objectives . Assess integration requirements across enterprise identity, logging, monitoring, data protection, and security tooling. Drive cross-functional implementation efforts involving security, platform, engineering, and product teams to operationalize AI security capabilities and supporting processes. Maintain practical standards, guidance, and best practices for secure AI deployment, configuration, and ongoing platform administration. Provide consultation and technical direction where security is not the system owner, ensuring effective security requirements are defined and applied. Qualifications: 7+ years of experience in information technology or cybersecurity, including at least five years in security engineering or a related technical area such as cloud security, identity and access management, data protection, application security, security operations, vulnerability management, incident response, or platform security. Hands-on experience designing and implementing security controls in modern environments, including cloud platforms, APIs, identity systems, data protection, and monitoring. Experience defining security requirements, standards, guardrails, or control frameworks in complex enterprise environments. Practical experience or strong working knowledge of AI or LLM-based systems, including their behavior, risks, and security implications. Experience partnering with engineering and platform teams to integrate security into architecture, design, delivery pipelines, and operations. Demonstrated ability to evaluate technologies and guide technical decision-making. Experience operating in complex, cross-functional environments and driving initiatives from concept through implementation. Familiarity with Azure-based platforms and services, including Azure AI Foundry or related capabilities, preferred. Exposure to enterprise AI platforms such as Microsoft Copilot, Claude, or similar platforms, preferred. Skills Strong technical knowledge of cybersecurity principles, including identity and access management, data protection, monitoring, secure architecture design, and security operations. Strong understanding of AI and LLM-related risks, including data exposure, prompt manipulation, unsafe tool use, misuse of agent capabilities, and auditability challenges. Ability to develop security and risk requirements from ambiguous or emerging technology risks. Ability to translate security requirements into practical engineering solutions, configurations, and implementation patterns. Familiarity with industry frameworks and guidance such as NIST Risk Management Framework, MITRE ATLAS, OWASP Top 10, and OWASP guidance for large language model applications. Strong analytical, problem-solving, and communication skills. Ability to work independently and collaboratively across teams. Education and Certifications Bachelor's degree in information security, Computer Science, Information Technology, or related field (Equivalent experience may be considered) Relevant certifications, such as CISSP, CISM, Security+, GIAC, or cloud security certifications, preferred . The hiring range for this position is $121,000 - $198,000. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, and time off, including vacation and sick time. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

Job Description Job Description Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries. You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we're on it. Job Description The "EAI Analyst" has four major responsibilities: Direct and Administer the EDI environment for our Manufacturing and Distribution sites inclusive of engagements using third-party providers such as SPS Commerce. Support the setup and the run business (including systems monitoring, problem analysis & resolution, customer communication/ de-escalation, service level management). This will be done in close collaboration with the Arvato world-wide EDI team (Germany and Malaysia) along with our direct retail EDI provider SPS Commerce. Act as an EAI subject matter expert for various parties: Customers (internal, external), Sales team, other IT groups Have exposure in educating internal customers on business systems and procedures and working with other analysts. Additional Responsibilities: Development EAI solutions, mainly based on EDI industry standards EAI System Monitoring (EDI SAP PI and SAP Integration Processing) along with Seeburger Structure and administer EAI environment (e.g. folder, connections) in conjunction with the Infrastructure team Support run business: support all aspects of existing EAI setup. Ensure customer-, legal and internal specifications and requirements are met at all times. Ensure that all documentation is kept current. Subject Matter Expert: Help other groups with EAI-related requests for their needs (take part in IT estimations, feasibility studies, error analysis; provide training/knowledge transfer, recommend solutions) Directing contractors and other external resources when acting as the EDI project lead to ensure deliverables are completed on-time and under budget. Responsible for EDI data testing which includes liaising with testing team and overlooking the testing process and results. Liaising between management, clients, and the SAP ERP team to setup infrastructure and validate project assignments. Qualifications Experience with IT Enterprise Application Integration Application systems. Heavily weighted to SAP XI/PI. X.12, XML, and/or EDifact experience Strong analytical skills Experience with SAP Integration technologies (ALE/Idoc, XI, PI, SOAP,Seeburger ) Proficient in MS Office applications 1-2 years of SAP Functional Knowledge (any of the following modules PP, SD, MM, FI, CO, etc) EDI Transaction Set experience; 850, 855, 856, 810, 940, 945 or equivalent XML map experience with the same transactions sets. Experience working with large trading partners in retail-, movie- or high-tech industry Experience working with Webmethods Experience with Azure Logic Apps preferred Java programming experience General Programming experience: preferable ABAP Excellent organizational skills Enthusiastic Self-handed working style Follow through Commitment Flexibility Drive for results Good communication- and presentation skills Ingenuity Background in Computer Science, IT management, Engineering, Mathematics (BA or Master degree preferred) 3+ years within customer facing business which utilizes EAI and/or IT Applications: Programming, Configuration and Systems Analysis or poses all equivalent technical skills. 3+ years experience with highly integrated and automated applications utilizing EDI communication methods or poses all equivalent knowledge and practical experience with the aforementioned EDI transactions sets and required technical skills. 3+ years experience in high-tech manufacturing, high-tech or retail industry or poses all equivalent technical skills Additional Information Medical, Dental, Vision, Life Insurance, and Disability Pay. 401(k) with company matching up to 6%. Paid Time Off, including paid holidays. Flexible Spending Accounts. Voluntary benefits such as legal and financial assistance, pet insurance, and more. Employee Assistance Program. Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. Commuter benefits. Employee engagement activities. Disclosure requirements pertaining to the collection of your personal data: Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG. The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here. You can contact the company's Data Protection Officer at the above-mentioned postal address. Further information on data protection and your rights can be found here. We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal. Recruiting-Platform powered by SmartRecruiters .

Job Description Job Description H2O.ai is on a mission to democratize AI for Good. As the world's leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built Agents, SLMs, and solutions on their private data. With a focus on secure, compliant, and infrastructure-flexible Sovereign AI deployments, H2O.ai delivers solutions that align with the highest standards of data privacy and control. Its open-source technology is trusted by over 20,000 organizations worldwide, including more than half of the Fortune 500. H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Wells Fargo, Bank of America, Workday, Progressive Insurance, and NIH. For more information, visit . About This Opportunity We are looking for a Principal AI Engineer who builds things that matter. You will design and ship end-to-end AI solutions for some of APAC's most complex enterprise problems - spanning agentic AI systems, LLM applications, and production ML pipelines. This is a hands-on engineering role embedded within a customer-facing field team, meaning your work will be seen, used, and evaluated by real enterprises from day one. You will work alongside Kaggle Grandmasters, ML engineers, and domain experts to deliver AI that goes beyond demos - into production, into workflows, and into measurable business outcomes. This position is based in San Francisco, Bay Area. What You Will Do Customer Engagement Leadership Lead end-to-end technical engagement with enterprise customers, acting as the senior point of accountability for delivery quality, stakeholder relationships, and outcomes. Manage multiple concurrent engagement streams simultaneously - coordinating workplans, resourcing, and milestones across cross-functional teams. Serve as the primary technical escalation point for customer issues, proactively identifying risks and driving resolution across engineering, product, and leadership. Build and maintain trusted relationships with customer data science teams, engineering leads, and executive stakeholders - translating business needs into technical direction and back again. Lead pre-sales and proof-of-concept engagements, setting the technical strategy and ensuring the team delivers demonstrations that build genuine enterprise trust. Represent H2O.ai externally at customer workshops, executive briefings, and technical deep-dives as a credible senior voice. Agentic AI & LLM Engineering Design and build agentic AI systems and multi-agent frameworks that automate complex, multi-step enterprise workflows. Develop and deploy LLM-powered applications using RAG, fine-tuning, prompt engineering, function calling, and tool use. Implement guardrails, evaluation frameworks, and responsible AI controls to ensure production-grade reliability and safety. Stay current with the rapidly evolving agentic AI landscape - MCP, LLM orchestration frameworks, reasoning models - and bring the best into customer engagements. End-to-End AI Application Development Own the full development lifecycle across multiple streams: from problem framing and data exploration through model development, API integration, and production deployment. Build scalable backend services and APIs that expose AI capabilities to enterprise applications and workflows. Integrate AI models into customer environments - cloud, on-prem, and hybrid - ensuring performance, stability, and maintainability at scale. Develop ML pipelines and LLMOps infrastructure that support continuous model improvement and monitoring in production. Team Collaboration & Delivery Excellence Coordinate delivery across engineers, program managers, and solution architects - ensuring workstreams are aligned, unblocked, and progressing to plan. Set the technical bar for the engagements you lead, reviewing outputs, shaping architecture decisions, and ensuring engineering quality across the team. Mentor and guide junior ML engineers and solution engineers within engagements, building team capability alongside delivery. Collaborate closely with H2O.ai product and engineering teams to surface customer feedback, shape roadmap input, and resolve platform-level issues. What We Are Looking For Experience & Background 8+ years of hands-on AI/ML engineering experience, including end-to-end model development and production deployment. Demonstrable experience leading technical delivery across complex, multi-stakeholder enterprise engagements - not just executing within them. Demonstrable experience building LLM-powered applications - RAG pipelines, agentic workflows, fine-tuned models, or similar. Strong Python engineering skills; experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and LLM tooling (LangChain, LlamaIndex, or equivalent). Experience deploying AI services in cloud or enterprise environments (AWS, Azure, GCP, on-prem Kubernetes). Skills & Capabilities Proven ability to manage multiple concurrent workstreams and coordinate cross-functional teams toward shared delivery milestones. Deep understanding of modern GenAI concepts: prompt engineering, RAG, fine-tuning, RLHF, model evaluation, guardrails, and LLMOps. Solid grounding in classical ML - able to select the right tool for the problem, not just default to the latest LLM. Backend development skills: REST APIs, containerisation (Docker/Kubernetes), and CI/CD pipelines for AI applications. Strong executive communication - able to run a board-level briefing one hour and a technical design review the next, credibly. Comfortable with ambiguity and able to set direction for a team when requirements are incomplete or evolving. How to Stand Out From the Crowd Kaggle or competitive ML experience. Familiarity with H2O.ai products, Wave, or H2O Document AI. Experience in financial services, healthcare, or other regulated industry AI deployments. Exposure to tabular foundation models, AutoML, or enterprise ML platforms. Prior experience in a customer-facing or field engineering role. Why H2O.ai? Market leader in total rewards Remote-friendly culture Flexible working environment Be part of a world-class team Career growth The base salary for this role ranges from $175,000 to $200,000. Compensation is determined based on several factors, including skills, experience, job scope, location, and relevant market compensation data. H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis. H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We've made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence. H2O.ai employs the world's top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company's purpose. Please visit to learn more.