Job Description Job Description Job Title: ServiceNow Knowledge Management Type: 9-month Contract Compensation: $64.39 per hour Work Model: Hybrid ServiceNow Knowledge Management Consultant We are seeking an experienced ServiceNow Knowledge Management Consultant to help establish and mature a new ServiceNow Knowledge Management environment. This role will be part of the Knowledge Management team and will play a key role in building a centralized, scalable knowledge base that supports both internal users and external partners. This is an exciting opportunity to help shape a growing ServiceNow Knowledge Management function from the ground up. The ideal candidate will bring hands-on experience with ServiceNow Knowledge Management, knowledge governance, content strategy, workflow development, and stakeholder engagement. Responsibilities Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. Create, organize, and maintain documentation that supports internal users and external plan partners. Migrate existing content into ServiceNow and develop new knowledge content as needed. Establish knowledge management standards, templates, workflows, and governance processes. Define content ownership, review cycles, and ongoing maintenance practices. Create and organize repositories and structures to support knowledge accessibility and usability. Support ServiceNow Knowledge Management module configurations and related customizations. Leverage ServiceNow capabilities to improve self-service experiences, answer user questions, and reduce support ticket volume. Develop documentation to support business processes being consolidated into ServiceNow. Partner with cross-functional stakeholders to understand business challenges, align priorities, and drive adoption of knowledge management practices. Communicate processes, recommendations, and progress updates to leadership and key stakeholders. Champion a customer-focused approach by ensuring information is accurate, current, and easily accessible. Track the effectiveness of knowledge management initiatives and recommend continuous improvements. Required Qualifications Bachelor's degree in Marketing, Business, Design Strategy, or a related field, or equivalent combination of education and experience. 5+ years of ServiceNow experience. Hands-on experience with ServiceNow Knowledge Management and Knowledge Base functionality. Experience establishing and managing knowledge management frameworks, processes, and governance. Experience creating content standards, templates, workflows, and review processes. Strong technical content management and documentation skills. Excellent communication, presentation, and stakeholder management skills. Ability to work independently while collaborating across multiple teams and levels of the organization. Preferred Qualifications Knowledge Management Institute (KMI) certifications or other knowledge management certifications. ServiceNow certifications. Experience implementing or maturing enterprise knowledge management programs. Human-centered design, customer experience, product strategy, or process improvement experience. Healthcare industry experience is welcome but not required. Environment ServiceNow is a relatively new platform within the organization. Several processes and tools are being consolidated into ServiceNow. The initial focus will be internal-facing knowledge content, with expansion to external-facing content over time. Opportunity to establish and influence long-term knowledge management practices within the organization. What Success Looks Like The successful consultant will bring structure and governance to the organization's ServiceNow Knowledge Base by implementing templates and workflows, organizing and migrating content, establishing ownership and review processes, and creating a seamless knowledge experience for end users. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
09/23/2026
Full time
Job Description Job Description Job Title: ServiceNow Knowledge Management Type: 9-month Contract Compensation: $64.39 per hour Work Model: Hybrid ServiceNow Knowledge Management Consultant We are seeking an experienced ServiceNow Knowledge Management Consultant to help establish and mature a new ServiceNow Knowledge Management environment. This role will be part of the Knowledge Management team and will play a key role in building a centralized, scalable knowledge base that supports both internal users and external partners. This is an exciting opportunity to help shape a growing ServiceNow Knowledge Management function from the ground up. The ideal candidate will bring hands-on experience with ServiceNow Knowledge Management, knowledge governance, content strategy, workflow development, and stakeholder engagement. Responsibilities Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. Create, organize, and maintain documentation that supports internal users and external plan partners. Migrate existing content into ServiceNow and develop new knowledge content as needed. Establish knowledge management standards, templates, workflows, and governance processes. Define content ownership, review cycles, and ongoing maintenance practices. Create and organize repositories and structures to support knowledge accessibility and usability. Support ServiceNow Knowledge Management module configurations and related customizations. Leverage ServiceNow capabilities to improve self-service experiences, answer user questions, and reduce support ticket volume. Develop documentation to support business processes being consolidated into ServiceNow. Partner with cross-functional stakeholders to understand business challenges, align priorities, and drive adoption of knowledge management practices. Communicate processes, recommendations, and progress updates to leadership and key stakeholders. Champion a customer-focused approach by ensuring information is accurate, current, and easily accessible. Track the effectiveness of knowledge management initiatives and recommend continuous improvements. Required Qualifications Bachelor's degree in Marketing, Business, Design Strategy, or a related field, or equivalent combination of education and experience. 5+ years of ServiceNow experience. Hands-on experience with ServiceNow Knowledge Management and Knowledge Base functionality. Experience establishing and managing knowledge management frameworks, processes, and governance. Experience creating content standards, templates, workflows, and review processes. Strong technical content management and documentation skills. Excellent communication, presentation, and stakeholder management skills. Ability to work independently while collaborating across multiple teams and levels of the organization. Preferred Qualifications Knowledge Management Institute (KMI) certifications or other knowledge management certifications. ServiceNow certifications. Experience implementing or maturing enterprise knowledge management programs. Human-centered design, customer experience, product strategy, or process improvement experience. Healthcare industry experience is welcome but not required. Environment ServiceNow is a relatively new platform within the organization. Several processes and tools are being consolidated into ServiceNow. The initial focus will be internal-facing knowledge content, with expansion to external-facing content over time. Opportunity to establish and influence long-term knowledge management practices within the organization. What Success Looks Like The successful consultant will bring structure and governance to the organization's ServiceNow Knowledge Base by implementing templates and workflows, organizing and migrating content, establishing ownership and review processes, and creating a seamless knowledge experience for end users. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Job DescriptionJob Description Location: Hybrid, 3 days in office / 2 remote open to candidates based near New York City, NY; Boston, MA; Chicago, IL; Louisville, KY; Phoenix, AZ; Urbandale, IA; or London, UK Compensation: $131,000-$200,000 base salary Step into a techno-functional leadership role owning the evolution of a cloud-based finance and ERP platform, bridging business, finance, and technology for a global professional services firm. What You'll Own - Collaborate with business, finance, and technical teams to translate requirements into clear user stories and acceptance criteria - Design end-to-end ERP solutions, leading fit-gap analysis and advising on functionality, cost, and risk - Define and oversee custom architectures including API and data integrations - Serve as the go-to subject-matter expert for the finance platform, monitoring performance and implementing enhancements - Drive continuous improvement, UAT, and change management, fostering adoption through training and documentation - Provide advanced technical support while maintaining strong documentation and IT controls compliance What You'll Bring - Degree in Computer Science or a related field - Hands-on experience with an enterprise finance/ERP system, ideally on the Salesforce platform - Proven expertise in accounting processes including Time Entry, Revenue Recognition, WIP, and backlog reporting - Experience delivering technical solutions in Agile (Scrum/SAFe) environments and partnering with business stakeholders - Familiarity with tools such as ServiceNow, Jira, or Azure DevOps - A genuine techno-functional mindset: hands-on technically while communicating clearly with senior stakeholders Nice to Have - Hands-on experience with Certinia PSA or Accounting (ERP) solutions - Deep Salesforce-platform finance/ERP module knowledge (billing, multi-currency, project economics) - Experience coaching or mentoring admin or analyst teams If you love bridging finance and technology and can move from the technical weeds to the boardroom, this is a strong next step.
09/23/2026
Full time
Job DescriptionJob Description Location: Hybrid, 3 days in office / 2 remote open to candidates based near New York City, NY; Boston, MA; Chicago, IL; Louisville, KY; Phoenix, AZ; Urbandale, IA; or London, UK Compensation: $131,000-$200,000 base salary Step into a techno-functional leadership role owning the evolution of a cloud-based finance and ERP platform, bridging business, finance, and technology for a global professional services firm. What You'll Own - Collaborate with business, finance, and technical teams to translate requirements into clear user stories and acceptance criteria - Design end-to-end ERP solutions, leading fit-gap analysis and advising on functionality, cost, and risk - Define and oversee custom architectures including API and data integrations - Serve as the go-to subject-matter expert for the finance platform, monitoring performance and implementing enhancements - Drive continuous improvement, UAT, and change management, fostering adoption through training and documentation - Provide advanced technical support while maintaining strong documentation and IT controls compliance What You'll Bring - Degree in Computer Science or a related field - Hands-on experience with an enterprise finance/ERP system, ideally on the Salesforce platform - Proven expertise in accounting processes including Time Entry, Revenue Recognition, WIP, and backlog reporting - Experience delivering technical solutions in Agile (Scrum/SAFe) environments and partnering with business stakeholders - Familiarity with tools such as ServiceNow, Jira, or Azure DevOps - A genuine techno-functional mindset: hands-on technically while communicating clearly with senior stakeholders Nice to Have - Hands-on experience with Certinia PSA or Accounting (ERP) solutions - Deep Salesforce-platform finance/ERP module knowledge (billing, multi-currency, project economics) - Experience coaching or mentoring admin or analyst teams If you love bridging finance and technology and can move from the technical weeds to the boardroom, this is a strong next step.
Direct Line Workforce Solutions
Oak Park, Illinois
Job DescriptionJob Description Location: Hybrid, 3 days in office / 2 remote open to candidates based near New York City, NY; Boston, MA; Chicago, IL; Louisville, KY; Phoenix, AZ; Urbandale, IA; or London, UK Compensation: $131,000-$200,000 base salary Step into a techno-functional leadership role owning the evolution of a cloud-based finance and ERP platform, bridging business, finance, and technology for a global professional services firm. What You'll Own - Collaborate with business, finance, and technical teams to translate requirements into clear user stories and acceptance criteria - Design end-to-end ERP solutions, leading fit-gap analysis and advising on functionality, cost, and risk - Define and oversee custom architectures including API and data integrations - Serve as the go-to subject-matter expert for the finance platform, monitoring performance and implementing enhancements - Drive continuous improvement, UAT, and change management, fostering adoption through training and documentation - Provide advanced technical support while maintaining strong documentation and IT controls compliance What You'll Bring - Degree in Computer Science or a related field - Hands-on experience with an enterprise finance/ERP system, ideally on the Salesforce platform - Proven expertise in accounting processes including Time Entry, Revenue Recognition, WIP, and backlog reporting - Experience delivering technical solutions in Agile (Scrum/SAFe) environments and partnering with business stakeholders - Familiarity with tools such as ServiceNow, Jira, or Azure DevOps - A genuine techno-functional mindset: hands-on technically while communicating clearly with senior stakeholders Nice to Have - Hands-on experience with Certinia PSA or Accounting (ERP) solutions - Deep Salesforce-platform finance/ERP module knowledge (billing, multi-currency, project economics) - Experience coaching or mentoring admin or analyst teams If you love bridging finance and technology and can move from the technical weeds to the boardroom, this is a strong next step.
09/23/2026
Full time
Job DescriptionJob Description Location: Hybrid, 3 days in office / 2 remote open to candidates based near New York City, NY; Boston, MA; Chicago, IL; Louisville, KY; Phoenix, AZ; Urbandale, IA; or London, UK Compensation: $131,000-$200,000 base salary Step into a techno-functional leadership role owning the evolution of a cloud-based finance and ERP platform, bridging business, finance, and technology for a global professional services firm. What You'll Own - Collaborate with business, finance, and technical teams to translate requirements into clear user stories and acceptance criteria - Design end-to-end ERP solutions, leading fit-gap analysis and advising on functionality, cost, and risk - Define and oversee custom architectures including API and data integrations - Serve as the go-to subject-matter expert for the finance platform, monitoring performance and implementing enhancements - Drive continuous improvement, UAT, and change management, fostering adoption through training and documentation - Provide advanced technical support while maintaining strong documentation and IT controls compliance What You'll Bring - Degree in Computer Science or a related field - Hands-on experience with an enterprise finance/ERP system, ideally on the Salesforce platform - Proven expertise in accounting processes including Time Entry, Revenue Recognition, WIP, and backlog reporting - Experience delivering technical solutions in Agile (Scrum/SAFe) environments and partnering with business stakeholders - Familiarity with tools such as ServiceNow, Jira, or Azure DevOps - A genuine techno-functional mindset: hands-on technically while communicating clearly with senior stakeholders Nice to Have - Hands-on experience with Certinia PSA or Accounting (ERP) solutions - Deep Salesforce-platform finance/ERP module knowledge (billing, multi-currency, project economics) - Experience coaching or mentoring admin or analyst teams If you love bridging finance and technology and can move from the technical weeds to the boardroom, this is a strong next step.
Direct Line Workforce Solutions
Evanston, Illinois
Job DescriptionJob Description Location: Hybrid, 3 days in office / 2 remote open to candidates based near New York City, NY; Boston, MA; Chicago, IL; Louisville, KY; Phoenix, AZ; Urbandale, IA; or London, UK Compensation: $131,000-$200,000 base salary Step into a techno-functional leadership role owning the evolution of a cloud-based finance and ERP platform, bridging business, finance, and technology for a global professional services firm. What You'll Own - Collaborate with business, finance, and technical teams to translate requirements into clear user stories and acceptance criteria - Design end-to-end ERP solutions, leading fit-gap analysis and advising on functionality, cost, and risk - Define and oversee custom architectures including API and data integrations - Serve as the go-to subject-matter expert for the finance platform, monitoring performance and implementing enhancements - Drive continuous improvement, UAT, and change management, fostering adoption through training and documentation - Provide advanced technical support while maintaining strong documentation and IT controls compliance What You'll Bring - Degree in Computer Science or a related field - Hands-on experience with an enterprise finance/ERP system, ideally on the Salesforce platform - Proven expertise in accounting processes including Time Entry, Revenue Recognition, WIP, and backlog reporting - Experience delivering technical solutions in Agile (Scrum/SAFe) environments and partnering with business stakeholders - Familiarity with tools such as ServiceNow, Jira, or Azure DevOps - A genuine techno-functional mindset: hands-on technically while communicating clearly with senior stakeholders Nice to Have - Hands-on experience with Certinia PSA or Accounting (ERP) solutions - Deep Salesforce-platform finance/ERP module knowledge (billing, multi-currency, project economics) - Experience coaching or mentoring admin or analyst teams If you love bridging finance and technology and can move from the technical weeds to the boardroom, this is a strong next step.
09/23/2026
Full time
Job DescriptionJob Description Location: Hybrid, 3 days in office / 2 remote open to candidates based near New York City, NY; Boston, MA; Chicago, IL; Louisville, KY; Phoenix, AZ; Urbandale, IA; or London, UK Compensation: $131,000-$200,000 base salary Step into a techno-functional leadership role owning the evolution of a cloud-based finance and ERP platform, bridging business, finance, and technology for a global professional services firm. What You'll Own - Collaborate with business, finance, and technical teams to translate requirements into clear user stories and acceptance criteria - Design end-to-end ERP solutions, leading fit-gap analysis and advising on functionality, cost, and risk - Define and oversee custom architectures including API and data integrations - Serve as the go-to subject-matter expert for the finance platform, monitoring performance and implementing enhancements - Drive continuous improvement, UAT, and change management, fostering adoption through training and documentation - Provide advanced technical support while maintaining strong documentation and IT controls compliance What You'll Bring - Degree in Computer Science or a related field - Hands-on experience with an enterprise finance/ERP system, ideally on the Salesforce platform - Proven expertise in accounting processes including Time Entry, Revenue Recognition, WIP, and backlog reporting - Experience delivering technical solutions in Agile (Scrum/SAFe) environments and partnering with business stakeholders - Familiarity with tools such as ServiceNow, Jira, or Azure DevOps - A genuine techno-functional mindset: hands-on technically while communicating clearly with senior stakeholders Nice to Have - Hands-on experience with Certinia PSA or Accounting (ERP) solutions - Deep Salesforce-platform finance/ERP module knowledge (billing, multi-currency, project economics) - Experience coaching or mentoring admin or analyst teams If you love bridging finance and technology and can move from the technical weeds to the boardroom, this is a strong next step.
Location: San Antonio Farinon Park, Dallas - 1201 Elm St At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity We are offering you a demanding role. You will use the most advanced Quality models to implement the newest delivery excellence solutions. This position includes possibility to interact within international environment and work with the most recognizable and influential players in Delivery Excellence space. Your key responsibilities Responsible for designing, developing, implementing, and supporting enterprise API solutions using Apigee, ensuring secure, scalable, and high-performing API ecosystems. Accountable for API lifecycle management including API design, development, security, deployment, monitoring, versioning, and governance. Assess, design, build, test, deploy, and document API integrations between enterprise applications, cloud platforms, third-party vendors, and partner systems. Design and implement reusable API proxies, shared flows, security policies, and common integration components. Must be comfortable working in Agile methodology, driving technical discussions, gathering requirements from multiple stakeholders, and preparing technical solution specifications. Develop API management solutions including traffic management, authentication, authorization, rate limiting, caching, and threat protection. Identify root causes of production issues and provide technical solutions for performance optimization and operational stability. Forecast technical risks, dependencies, and mitigation plans and communicate them proactively with architects and delivery managers. Ensure API governance standards, security compliance, and enterprise integration best practices are followed across projects. Contribute to organization assets, accelerators, frameworks, reusable components, and process improvements. Deliver Proof of Concepts (PoCs), conduct code reviews, and mentor junior developers. Implement DevOps and CI/CD practices for API development, testing, deployment, and monitoring. Support integration testing, performance testing, security testing, and user acceptance testing activities. Collaborate with business, security, infrastructure, and application teams to deliver scalable API-led connectivity solutions. Key skills: Experience in API Management and Integration projects and hands-on experience in Apigee development. Must have implementation experience using Apigee in at least 2 enterprise-scale projects. Strong experience with Apigee Edge and/or Apigee X. Experience designing and implementing RESTful APIs and API-first architectures. Strong hands-on experience with API Proxy development, Shared Flows, Flow Hooks, API Products, Developers, Apps, and Monetization concepts. Experience implementing API security standards including OAuth 2.0, OpenID Connect, JWT, SAML, API Keys, mTLS, and SSL/TLS. Experience with API Gateway policies such as Spike Arrest, Quota, Caching, Threat Protection, Traffic Management, Message Transformation, and Logging. Strong knowledge of JavaScript and policy-based API development within Apigee. Experience integrating enterprise applications, ERP systems, CRM applications, SaaS platforms, and cloud-native services. Experience with REST, SOAP, JSON, XML, OpenAPI/Swagger specifications, Microservices, and Event-Driven Architecture. Hands-on experience troubleshooting API performance, latency, scalability, and security issues. Experience with logging and monitoring tools such as Splunk, ELK, Dynatrace, Grafana, Cloud Monitoring, or equivalent platforms. Knowledge of CI/CD tools including Jenkins, GitHub, GitLab, Azure DevOps, Maven, and automated deployment pipelines. Experience working with Kubernetes, Docker, and cloud platforms such as Google Cloud Platform (preferred), AWS, or Azure. Understanding of API Governance, API Analytics, Developer Portals, and API Lifecycle Management. Multi-domain expertise and experience with other integration platforms is an added advantage. Strong written and verbal communication skills. Apigee API Engineer Certification or related Google Cloud certifications are preferred. Should be capable of mentoring team members and handling customer interactions independently. Skills and attributes for success: Strong communication skills and ability to collaborate with business delivery teams. Analytical thinking. Strong team-player and self-started attitude. Ability to create quality process documentation. Well organized, attentive to details attitude. To qualify for the role, you must have: College degree in Computer Science, Engineering, Information Technology, or related field. Minimum 3 years of experience in API development, integration, and API management projects. Strong understanding of API Security, API Governance, and Enterprise Integration Patterns. Experience handling production support, incident management, and root cause analysis. Ability to manage technical risks and customer escalations. Ability to interact effectively across business, technical, and leadership teams. Experience working in Agile Scrum and DevOps environments. Additionally, good to have: Experience with other API Management platforms such as IBM API Connect (APIC) and DataPower will be an added advantage. Experience with event streaming platforms such as Kafka or Pub/Sub. Knowledge of project management tools like JIRA, Azure DevOps, and Confluence. Exposure to DevOps automation, Infrastructure as Code (Terraform), and cloud-native architectures. Knowledge of SDLC, Waterfall, Agile, SAFe Agile, and Scrum methodologies. Experience with API monetization and partner onboarding solutions. Understanding of enterprise architecture frameworks and digital transformation programs. Ideally, you'll also have: Ability to define processes for teams. Experience in project audits and reviews. Ability to analyse risks and metrics of projects. What we look for: A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries What working at EY offers At EY, we're dedicated to helping our clients, from start-ups to Fortune 500 companies - and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now What we offer you At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is: New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices - $80,300 to $149,100 Bay Area California offices - $83,700 to $155,300 All other offices locations in the US, including Sacramento - $67,000 to $136,800 Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage . click apply for full job details
09/23/2026
Full time
Location: San Antonio Farinon Park, Dallas - 1201 Elm St At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity We are offering you a demanding role. You will use the most advanced Quality models to implement the newest delivery excellence solutions. This position includes possibility to interact within international environment and work with the most recognizable and influential players in Delivery Excellence space. Your key responsibilities Responsible for designing, developing, implementing, and supporting enterprise API solutions using Apigee, ensuring secure, scalable, and high-performing API ecosystems. Accountable for API lifecycle management including API design, development, security, deployment, monitoring, versioning, and governance. Assess, design, build, test, deploy, and document API integrations between enterprise applications, cloud platforms, third-party vendors, and partner systems. Design and implement reusable API proxies, shared flows, security policies, and common integration components. Must be comfortable working in Agile methodology, driving technical discussions, gathering requirements from multiple stakeholders, and preparing technical solution specifications. Develop API management solutions including traffic management, authentication, authorization, rate limiting, caching, and threat protection. Identify root causes of production issues and provide technical solutions for performance optimization and operational stability. Forecast technical risks, dependencies, and mitigation plans and communicate them proactively with architects and delivery managers. Ensure API governance standards, security compliance, and enterprise integration best practices are followed across projects. Contribute to organization assets, accelerators, frameworks, reusable components, and process improvements. Deliver Proof of Concepts (PoCs), conduct code reviews, and mentor junior developers. Implement DevOps and CI/CD practices for API development, testing, deployment, and monitoring. Support integration testing, performance testing, security testing, and user acceptance testing activities. Collaborate with business, security, infrastructure, and application teams to deliver scalable API-led connectivity solutions. Key skills: Experience in API Management and Integration projects and hands-on experience in Apigee development. Must have implementation experience using Apigee in at least 2 enterprise-scale projects. Strong experience with Apigee Edge and/or Apigee X. Experience designing and implementing RESTful APIs and API-first architectures. Strong hands-on experience with API Proxy development, Shared Flows, Flow Hooks, API Products, Developers, Apps, and Monetization concepts. Experience implementing API security standards including OAuth 2.0, OpenID Connect, JWT, SAML, API Keys, mTLS, and SSL/TLS. Experience with API Gateway policies such as Spike Arrest, Quota, Caching, Threat Protection, Traffic Management, Message Transformation, and Logging. Strong knowledge of JavaScript and policy-based API development within Apigee. Experience integrating enterprise applications, ERP systems, CRM applications, SaaS platforms, and cloud-native services. Experience with REST, SOAP, JSON, XML, OpenAPI/Swagger specifications, Microservices, and Event-Driven Architecture. Hands-on experience troubleshooting API performance, latency, scalability, and security issues. Experience with logging and monitoring tools such as Splunk, ELK, Dynatrace, Grafana, Cloud Monitoring, or equivalent platforms. Knowledge of CI/CD tools including Jenkins, GitHub, GitLab, Azure DevOps, Maven, and automated deployment pipelines. Experience working with Kubernetes, Docker, and cloud platforms such as Google Cloud Platform (preferred), AWS, or Azure. Understanding of API Governance, API Analytics, Developer Portals, and API Lifecycle Management. Multi-domain expertise and experience with other integration platforms is an added advantage. Strong written and verbal communication skills. Apigee API Engineer Certification or related Google Cloud certifications are preferred. Should be capable of mentoring team members and handling customer interactions independently. Skills and attributes for success: Strong communication skills and ability to collaborate with business delivery teams. Analytical thinking. Strong team-player and self-started attitude. Ability to create quality process documentation. Well organized, attentive to details attitude. To qualify for the role, you must have: College degree in Computer Science, Engineering, Information Technology, or related field. Minimum 3 years of experience in API development, integration, and API management projects. Strong understanding of API Security, API Governance, and Enterprise Integration Patterns. Experience handling production support, incident management, and root cause analysis. Ability to manage technical risks and customer escalations. Ability to interact effectively across business, technical, and leadership teams. Experience working in Agile Scrum and DevOps environments. Additionally, good to have: Experience with other API Management platforms such as IBM API Connect (APIC) and DataPower will be an added advantage. Experience with event streaming platforms such as Kafka or Pub/Sub. Knowledge of project management tools like JIRA, Azure DevOps, and Confluence. Exposure to DevOps automation, Infrastructure as Code (Terraform), and cloud-native architectures. Knowledge of SDLC, Waterfall, Agile, SAFe Agile, and Scrum methodologies. Experience with API monetization and partner onboarding solutions. Understanding of enterprise architecture frameworks and digital transformation programs. Ideally, you'll also have: Ability to define processes for teams. Experience in project audits and reviews. Ability to analyse risks and metrics of projects. What we look for: A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries What working at EY offers At EY, we're dedicated to helping our clients, from start-ups to Fortune 500 companies - and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you About EY As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now What we offer you At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is: New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices - $80,300 to $149,100 Bay Area California offices - $83,700 to $155,300 All other offices locations in the US, including Sacramento - $67,000 to $136,800 Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage . click apply for full job details
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Oracle EPM Financial Consolidation and Close (FCCS) Production Support Specialist (REMOTE) to join our team! This is a fully remote role and can be based anywhere in the US. We are seeking an experienced Oracle EDMCS professional to lead the implementation, maintenance, and governance of enterprise metadata and master data management solutions. You will ensure that hierarchies, dimensions, and reference data remain accurate, synchronized, and well-controlled across Oracle EPM, ERP, and downstream third-party applications. This role partners with Finance, Accounting, and IT stakeholders to support, enhance, and optimize existing financial systems and integrations. Job Responsibilities Include: Provide day-to-day functional and technical support for Oracle Financial Consolidation and Close (FCCS), including metadata management, consolidation rules, workflows, and process monitoring. Configure core EDMCS components including Node Types, Node Sets, Viewpoints, Hierarchies, and Property Definitions Design scalable organizational data structures for the Chart of Accounts (COA), Cost Centers, Departments, Legal Entities, and Product Hierarchies Set up integrations and data synchronization between EDMCS and Oracle Cloud applications (such as FCCS, Planning/Freeform, and ERP Cloud) Maintain and enhance ERP, EPM , Custom applications scenarios, entities, accounts, and intercompany structures. Define and manage metadata approval workflows, request interfaces, and change control mechanisms. Establish business validation rules, derivations, and subscriptions to automate and control data changes. Maintain system security, access controls, and granular role assignments Troubleshoot consolidation issues, data discrepancies, and financial reporting variances across source systems. Manage system operations related to the close process, including running consolidations, translations, calculations, and validations. Collaborate with IT, data engineering, and application owners during integration projects, upgrades, and system migrations. Serve as a subject matter expert (SME) on EDMCS functionality and work with stakeholder for any BAU changes Ensure reporting aligns with corporate accounting policies, financial structures, and audit requirements. Provide user training, guidance, and support for change request submission and hierarchy management. Document issues, enhancements, and process changes following ITIL standards (ServiceNow or similar). Support internal and external audit activities through documentation, controls, and system evidence. Recommend technology and process improvements that enhance financial operations efficiency. Work with cross functional teams to automate manual financial workflows using the appropriate tools. Identify opportunities to optimize metadata structures, automation, and data governance workflows. Basic Qualifications: 5-8+ years of experience in Oracle EPM/ERP, with hands-on expertise specifically in Oracle EDMCS. 5+ years of experience supporting Oracle FCCS and/or Hyperion Financial Management. 3-5 years of experience with data exchange/FDMEE/FDM data integrations. 3-5 years of strong understanding of financial accounting, consolidations, intercompany eliminations, FX translation, and period-close processes. + 5 years of experience with Oracle Cloud Narrative Reporting/Reports and/or Financial Reporting Studio Web +5 years of experience with Oracle Smart View (creating new reports, supporting ad hoc, break fix, etc.) 5+ years of Experience managing hierarchies, dimensions, and metadata governance processes. 5+ years of Hands-on experience configuring integrations, exports/imports, and connections to source/target systems. Preferred Skills: Strong knowledge of automation using Oracle EPMAutomate. Strong analytical, documentation, and problem solving skills. Highly organized and detail oriented. Strong communicator able to partner effectively with Finance, IT, and business stakeholders. Adaptable and proactive, with a continuous improvement mindset. Comfortable managing multiple priorities in a dynamic environment. Experience with Oracle ERP Cloud, data warehouses, OCI, Oracle API Gateway. Basic understanding on Oracle ARCS, ,FreeForm, TRCS products knowledge. Experience in the Banking sector is preferred. Ability to write Groovy rules, REST API calls, or SQL is preferred. Oracle EPM Cloud EDMCS certification is preferred. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $123,210 - $205,350 per annum. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
09/23/2026
Full time
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Oracle EPM Financial Consolidation and Close (FCCS) Production Support Specialist (REMOTE) to join our team! This is a fully remote role and can be based anywhere in the US. We are seeking an experienced Oracle EDMCS professional to lead the implementation, maintenance, and governance of enterprise metadata and master data management solutions. You will ensure that hierarchies, dimensions, and reference data remain accurate, synchronized, and well-controlled across Oracle EPM, ERP, and downstream third-party applications. This role partners with Finance, Accounting, and IT stakeholders to support, enhance, and optimize existing financial systems and integrations. Job Responsibilities Include: Provide day-to-day functional and technical support for Oracle Financial Consolidation and Close (FCCS), including metadata management, consolidation rules, workflows, and process monitoring. Configure core EDMCS components including Node Types, Node Sets, Viewpoints, Hierarchies, and Property Definitions Design scalable organizational data structures for the Chart of Accounts (COA), Cost Centers, Departments, Legal Entities, and Product Hierarchies Set up integrations and data synchronization between EDMCS and Oracle Cloud applications (such as FCCS, Planning/Freeform, and ERP Cloud) Maintain and enhance ERP, EPM , Custom applications scenarios, entities, accounts, and intercompany structures. Define and manage metadata approval workflows, request interfaces, and change control mechanisms. Establish business validation rules, derivations, and subscriptions to automate and control data changes. Maintain system security, access controls, and granular role assignments Troubleshoot consolidation issues, data discrepancies, and financial reporting variances across source systems. Manage system operations related to the close process, including running consolidations, translations, calculations, and validations. Collaborate with IT, data engineering, and application owners during integration projects, upgrades, and system migrations. Serve as a subject matter expert (SME) on EDMCS functionality and work with stakeholder for any BAU changes Ensure reporting aligns with corporate accounting policies, financial structures, and audit requirements. Provide user training, guidance, and support for change request submission and hierarchy management. Document issues, enhancements, and process changes following ITIL standards (ServiceNow or similar). Support internal and external audit activities through documentation, controls, and system evidence. Recommend technology and process improvements that enhance financial operations efficiency. Work with cross functional teams to automate manual financial workflows using the appropriate tools. Identify opportunities to optimize metadata structures, automation, and data governance workflows. Basic Qualifications: 5-8+ years of experience in Oracle EPM/ERP, with hands-on expertise specifically in Oracle EDMCS. 5+ years of experience supporting Oracle FCCS and/or Hyperion Financial Management. 3-5 years of experience with data exchange/FDMEE/FDM data integrations. 3-5 years of strong understanding of financial accounting, consolidations, intercompany eliminations, FX translation, and period-close processes. + 5 years of experience with Oracle Cloud Narrative Reporting/Reports and/or Financial Reporting Studio Web +5 years of experience with Oracle Smart View (creating new reports, supporting ad hoc, break fix, etc.) 5+ years of Experience managing hierarchies, dimensions, and metadata governance processes. 5+ years of Hands-on experience configuring integrations, exports/imports, and connections to source/target systems. Preferred Skills: Strong knowledge of automation using Oracle EPMAutomate. Strong analytical, documentation, and problem solving skills. Highly organized and detail oriented. Strong communicator able to partner effectively with Finance, IT, and business stakeholders. Adaptable and proactive, with a continuous improvement mindset. Comfortable managing multiple priorities in a dynamic environment. Experience with Oracle ERP Cloud, data warehouses, OCI, Oracle API Gateway. Basic understanding on Oracle ARCS, ,FreeForm, TRCS products knowledge. Experience in the Banking sector is preferred. Ability to write Groovy rules, REST API calls, or SQL is preferred. Oracle EPM Cloud EDMCS certification is preferred. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $123,210 - $205,350 per annum. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. Role: Desktop Engineer (AV/VIP Support) Location: Bridgewater NJ (onsite) Experience: 6+ Years Role Summary: The EUC/AV Engineer will provide onsite and remote support for end-user devices, collaboration tools, AV rooms, joiner/mover/leaver activities, asset management, and ServiceNow ticket handling for end users. Key Responsibilities End User Computing & Deskside Support: Provide deskside support for Windows/macOS devices, peripherals, printers, mobile devices, and Microsoft 365 applications. Troubleshoot incidents, fulfil service requests, support VIP users, and maintain accurate ServiceNow updates. Coordinate with remote teams, IT team, vendors, and the Tech Lead for escalations and dispatch support. Remote Support Coordination Support remote diagnosis, software installation, patch verification, Intune actions, and ticket closure. Device Lifecycle Management & IMACD Build, image, enroll, deploy, refresh, recover, and decommission end-user devices. Maintain accurate asset tagging, handover, CMDB updates, reconciliation, and disposal support. Joiner, Mover & Leaver Support Prepare devices and peripherals for joiners, support movers, collect assets from leavers, and update asset records. AV & Collaboration Support Perform meeting room readiness checks and troubleshoot Teams/Zoom Rooms, AV devices, displays, cameras, microphones, and control panels. Provide AV support for executive meetings, town halls, training sessions, hybrid meetings, and approved events. Asset Management & Reporting Support Track assets, update CMDB records, support inventory validation, audits, and operational reporting. Service Management & Continuous Improvement Follow ITIL-aligned processes, meet SLA expectations, identify recurring issues, and contribute to knowledge articles and service improvements. Required Skills & Experience 5-7 years of experience in deskside, EUC, endpoint, or field support. Knowledge of Windows 10/11, basic macOS, mobile devices, Microsoft 365, ServiceNow, Intune, imaging, and deployment. Experience with printers, peripherals, docking stations, AV rooms, Teams Rooms, Zoom Rooms, Crestron, Logitech, and related collaboration technologies. Strong customer service, VIP support, communication, documentation, troubleshooting, and time management skills. Preferred Qualifications ITIL, Microsoft 365, endpoint, desktop support, or AV certifications preferred. Managed services, life sciences, pharmaceutical, or regulated environment experience is an advantage. Why should you apply for this role? As Brillio continues to gain momentum as a trusted partner for our clients in their digital transformation journey, we strive to set new benchmarks for speed and value creation. The DI team at Brillio is at the forefront of leading this charge by reimagining and executing how we structure, sell and deliver our services to better serve our clients. DI: Know what it's like to work and grow at Brillio: Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. $60,000 - $70,000 a year Know what it's like to work and grow at Brillio: Click here
09/23/2026
Full time
About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. Role: Desktop Engineer (AV/VIP Support) Location: Bridgewater NJ (onsite) Experience: 6+ Years Role Summary: The EUC/AV Engineer will provide onsite and remote support for end-user devices, collaboration tools, AV rooms, joiner/mover/leaver activities, asset management, and ServiceNow ticket handling for end users. Key Responsibilities End User Computing & Deskside Support: Provide deskside support for Windows/macOS devices, peripherals, printers, mobile devices, and Microsoft 365 applications. Troubleshoot incidents, fulfil service requests, support VIP users, and maintain accurate ServiceNow updates. Coordinate with remote teams, IT team, vendors, and the Tech Lead for escalations and dispatch support. Remote Support Coordination Support remote diagnosis, software installation, patch verification, Intune actions, and ticket closure. Device Lifecycle Management & IMACD Build, image, enroll, deploy, refresh, recover, and decommission end-user devices. Maintain accurate asset tagging, handover, CMDB updates, reconciliation, and disposal support. Joiner, Mover & Leaver Support Prepare devices and peripherals for joiners, support movers, collect assets from leavers, and update asset records. AV & Collaboration Support Perform meeting room readiness checks and troubleshoot Teams/Zoom Rooms, AV devices, displays, cameras, microphones, and control panels. Provide AV support for executive meetings, town halls, training sessions, hybrid meetings, and approved events. Asset Management & Reporting Support Track assets, update CMDB records, support inventory validation, audits, and operational reporting. Service Management & Continuous Improvement Follow ITIL-aligned processes, meet SLA expectations, identify recurring issues, and contribute to knowledge articles and service improvements. Required Skills & Experience 5-7 years of experience in deskside, EUC, endpoint, or field support. Knowledge of Windows 10/11, basic macOS, mobile devices, Microsoft 365, ServiceNow, Intune, imaging, and deployment. Experience with printers, peripherals, docking stations, AV rooms, Teams Rooms, Zoom Rooms, Crestron, Logitech, and related collaboration technologies. Strong customer service, VIP support, communication, documentation, troubleshooting, and time management skills. Preferred Qualifications ITIL, Microsoft 365, endpoint, desktop support, or AV certifications preferred. Managed services, life sciences, pharmaceutical, or regulated environment experience is an advantage. Why should you apply for this role? As Brillio continues to gain momentum as a trusted partner for our clients in their digital transformation journey, we strive to set new benchmarks for speed and value creation. The DI team at Brillio is at the forefront of leading this charge by reimagining and executing how we structure, sell and deliver our services to better serve our clients. DI: Know what it's like to work and grow at Brillio: Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. $60,000 - $70,000 a year Know what it's like to work and grow at Brillio: Click here
Company Description Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Do you dream of IP addresses and want to build tools for the networks that power the future? Are you passionate about automating repetitive tasks for users and delighting them with easy buttons? Are you a Front-End Developer? If so, then we want you on our team! We're looking for a talented Software Engineer/Network Automation (Front End Development) to join our growing Network Automation team. In this role, you'll be a key player in building, scaling, and automating the next generation of our network tooling infrastructure. Responsibilities Design, build, and maintain innovative tools and solutions to meet evolving business needs. This could be something as simple as developing a Mustache email template library for streamlined responses, or as complex as ML tools for automated troubleshooting Leverage open-source automation tools and scripting languages in commercial tools (e.g., Python, Ansible, ServiceNow, Salesforce, etc) to streamline NOC information gathering, internal communication, and communication with customers Contribute to solving complex technical and process problems, such as mass customer communication, automating responses to trouble tickets, and injecting enrichment information into trouble tickets Refactor and consolidate existing tools to be a cohesive suite of tools that improve ease of use and reduce swivel-chairing to get the job done Collaborate with cross-functional teams (DevOps, Security, SRE) to ensure security and optimal application performance Own new features through the project lifecycle, working collaboratively with a team of software developers to ensure timely delivery of high-quality software solutions Stay up to date on emerging network technologies and best practices, becoming the beacon for best practices and efficient processes through the organization Qualifications Self-motivated and demonstrates a strong attention to detail. Experience working with various databases such as Postgres, MySQL, MongoDB, and Oracle Experience with network automation tools and scripting languages (Python, Ansible, Terraform) Experience in both building and integrating with RESTful APIs Experience with async processing and message bus communications (RabbitMQ, Kafka) Experience creating and executing automated software testing Strong abilities on the Linux command line, working with various flavors of Linux and Docker/Kubernetes Strong understanding of applied statistics and the ability to code systems that identify outlier behavior in large systems. Previous experience delivering, maintaining and promoting a production software product Excellent communication, collaboration skills, and experience using a variety of remote collaboration tools including Jira, Confluence, Google Suite, Zoom, etc Experience using Git for code management, review and deployment A passion for tackling complex problems and combining technical and process solutions Bonus Points if you have: Network Automation Experience Experience working with various network device vendors (via API or Netconf) including Juniper, Nokia, Infinera, Ciena, Fujitsu and Cisco Command-Line experience with networking equipment (Juniper, Nokia, etc.) Experience with various network orchestration platforms, such as Ciena Blue Planet MDSO, Cisco NSO, or others Experience with monitoring platforms such as SevOne, Assure1, and Nagios Certifications such as CCNA, JNCIP, or other networking certifications Experience with Perl Education & Experience Bachelor's degree in Computer Science, Networking, or a related field (or equivalent experience) Minimum of seven (7) years of experience in software development with a variety of languages such as Python, Javascript, SQL, HTML, and GraphQL Estimated base salary range: $112,800 - $135,000 USD/annually. Work Authorization Requirement: Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for employer-sponsored work authorization, such as OPT, TN, H1B or any other type of work visa, now or in the future. The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness Excellent Health, Dental & Vision Insurance Retirement 401(k) Savings Plan Generous paid time off policy including paid parental leave Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, "Biometric Data"), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1's policies, which can be found here: Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data - including through CLEAR - you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.
09/23/2026
Full time
Company Description Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Do you dream of IP addresses and want to build tools for the networks that power the future? Are you passionate about automating repetitive tasks for users and delighting them with easy buttons? Are you a Front-End Developer? If so, then we want you on our team! We're looking for a talented Software Engineer/Network Automation (Front End Development) to join our growing Network Automation team. In this role, you'll be a key player in building, scaling, and automating the next generation of our network tooling infrastructure. Responsibilities Design, build, and maintain innovative tools and solutions to meet evolving business needs. This could be something as simple as developing a Mustache email template library for streamlined responses, or as complex as ML tools for automated troubleshooting Leverage open-source automation tools and scripting languages in commercial tools (e.g., Python, Ansible, ServiceNow, Salesforce, etc) to streamline NOC information gathering, internal communication, and communication with customers Contribute to solving complex technical and process problems, such as mass customer communication, automating responses to trouble tickets, and injecting enrichment information into trouble tickets Refactor and consolidate existing tools to be a cohesive suite of tools that improve ease of use and reduce swivel-chairing to get the job done Collaborate with cross-functional teams (DevOps, Security, SRE) to ensure security and optimal application performance Own new features through the project lifecycle, working collaboratively with a team of software developers to ensure timely delivery of high-quality software solutions Stay up to date on emerging network technologies and best practices, becoming the beacon for best practices and efficient processes through the organization Qualifications Self-motivated and demonstrates a strong attention to detail. Experience working with various databases such as Postgres, MySQL, MongoDB, and Oracle Experience with network automation tools and scripting languages (Python, Ansible, Terraform) Experience in both building and integrating with RESTful APIs Experience with async processing and message bus communications (RabbitMQ, Kafka) Experience creating and executing automated software testing Strong abilities on the Linux command line, working with various flavors of Linux and Docker/Kubernetes Strong understanding of applied statistics and the ability to code systems that identify outlier behavior in large systems. Previous experience delivering, maintaining and promoting a production software product Excellent communication, collaboration skills, and experience using a variety of remote collaboration tools including Jira, Confluence, Google Suite, Zoom, etc Experience using Git for code management, review and deployment A passion for tackling complex problems and combining technical and process solutions Bonus Points if you have: Network Automation Experience Experience working with various network device vendors (via API or Netconf) including Juniper, Nokia, Infinera, Ciena, Fujitsu and Cisco Command-Line experience with networking equipment (Juniper, Nokia, etc.) Experience with various network orchestration platforms, such as Ciena Blue Planet MDSO, Cisco NSO, or others Experience with monitoring platforms such as SevOne, Assure1, and Nagios Certifications such as CCNA, JNCIP, or other networking certifications Experience with Perl Education & Experience Bachelor's degree in Computer Science, Networking, or a related field (or equivalent experience) Minimum of seven (7) years of experience in software development with a variety of languages such as Python, Javascript, SQL, HTML, and GraphQL Estimated base salary range: $112,800 - $135,000 USD/annually. Work Authorization Requirement: Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for employer-sponsored work authorization, such as OPT, TN, H1B or any other type of work visa, now or in the future. The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness Excellent Health, Dental & Vision Insurance Retirement 401(k) Savings Plan Generous paid time off policy including paid parental leave Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, "Biometric Data"), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1's policies, which can be found here: Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data - including through CLEAR - you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.
At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. JOB SUMMARY The Test Environment & Data SR is accountable for the governance, stability, and continuous improvement of all non-production controlled test environments to ensure secure, compliant, and release-ready systems. This role oversees end-to-end environment lifecycle management, including configuration control, test data governance, environmental use and data refreshes. The lead ensures alignment with Quality Assurance and Release & Change Management standards to minimize operational, product, and data-related risks. In addition, this role is responsible for maintaining data integrity and consistency across environments by coordinating controlled test data refresh cycles, validating post-migration data accuracy, and ensuring compliance with data privacy, security, and regulatory requirements. Close collaboration with Database, Infrastructure, and Security teams is required to ensure environments are production-representative, audit-ready, and optimized for consistent, reliable, and predictable testing outcomes. The Environment & Test Data SR Serves as a critical quality and data control point, safeguarding both system stability and data accuracy across the QA landscape. JOB DUTIES Broadly applies principles, theories and concepts related to the profession. A seasoned, experienced professional with an in-depth/full understanding of area of specialization. Coordinates environment setup, configuration, and availability. Responsible for planning and executing on the QA Test Data Management strategy and roadmap Defines best practices for environment usage and data handling May provide recommendations regarding issues outside the bounds of defined procedures and practices. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. ADDITIONAL JOB DUTIES Owns lifecycle management of QA environments Maintains environment configuration baselines and version inventory Ensures environment readiness before test cycles Coordinates provisioning, upgrades, and patching with platform teams Monitors environment stability, availability, and performance Manages environment scheduling and conflict resolution Prevents version drift between QA and Production Works closely with Release Management, the PMO, DevOps, and other IT areas in design and implementation of an enterprise test data repository to be used as source of test data for application development and testing This position will also be responsible for planning, scheduling and communicating test system refreshes, time-sliced data refreshes, on-demand test data requests and coordinating with appropriate IT areas for corresponding virtual test environments as needed The individual must be able to work independently and communicate with all levels of management in a timely and accurate manner Responsible for defining the test data management architecture and tool strategies Responsible for delivery, process implementation and oversight of Test Data Management and QA environment management services Accountable for the maintenance and implementation of the policy framework for ERCOT's Test Data and Environment capabilities Accountable for department operating procedures, processes and adherence to corporate standards Accountable for communication with stakeholders and management Accountable for adherence to audit and compliance standards regarding QA practices Develop and publish KPIs related to test data and test environments Responsible for maintaining knowledge of emerging trends and industry best practices Strong leadership, communication, negotiation, and conflict management skills Ability to communicate highly technical information in an understandable manner to non-technical audiences through writing and presentations EXPERIENCE Requires minimum 5+ years in IT operations, QA operations, or release management. 1+ years managing non-production environments and test data. Experience with version control, deployments, and migration governance. Strong understanding of SDLC, STLC, and change management. Experience in cloud or hybrid environments. Experience with service virtualization technologies Proven track record of effectively working in a highly collaborative environment Detailed work experience and knowledge of application integration of DevOp and tools used for provisioning test data and test environments Familiarity with AI-based environment monitoring or anomaly detection. Understanding predictive analytics for environment capacity or failure detection. Exposure to synthetic test data generation tools (preferred). Technical Skills CI/CD tools (Azure DevOps, Jenkins, GitHub, etc.) Infrastructure as Code (Terraform, ARM, etc.) Monitoring/observability platforms (Splunk, Dynatrace) Management tools (ServiceNow, JIRA , Qtest, etc.) Other tools (Ansible, Rubric, AppSync) EDUCATION Bachelor's Degree: Computer Science, MIS or related engineering field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law. Expected Salary Range: $120,000 - $165,000
09/23/2026
Full time
At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. JOB SUMMARY The Test Environment & Data SR is accountable for the governance, stability, and continuous improvement of all non-production controlled test environments to ensure secure, compliant, and release-ready systems. This role oversees end-to-end environment lifecycle management, including configuration control, test data governance, environmental use and data refreshes. The lead ensures alignment with Quality Assurance and Release & Change Management standards to minimize operational, product, and data-related risks. In addition, this role is responsible for maintaining data integrity and consistency across environments by coordinating controlled test data refresh cycles, validating post-migration data accuracy, and ensuring compliance with data privacy, security, and regulatory requirements. Close collaboration with Database, Infrastructure, and Security teams is required to ensure environments are production-representative, audit-ready, and optimized for consistent, reliable, and predictable testing outcomes. The Environment & Test Data SR Serves as a critical quality and data control point, safeguarding both system stability and data accuracy across the QA landscape. JOB DUTIES Broadly applies principles, theories and concepts related to the profession. A seasoned, experienced professional with an in-depth/full understanding of area of specialization. Coordinates environment setup, configuration, and availability. Responsible for planning and executing on the QA Test Data Management strategy and roadmap Defines best practices for environment usage and data handling May provide recommendations regarding issues outside the bounds of defined procedures and practices. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. ADDITIONAL JOB DUTIES Owns lifecycle management of QA environments Maintains environment configuration baselines and version inventory Ensures environment readiness before test cycles Coordinates provisioning, upgrades, and patching with platform teams Monitors environment stability, availability, and performance Manages environment scheduling and conflict resolution Prevents version drift between QA and Production Works closely with Release Management, the PMO, DevOps, and other IT areas in design and implementation of an enterprise test data repository to be used as source of test data for application development and testing This position will also be responsible for planning, scheduling and communicating test system refreshes, time-sliced data refreshes, on-demand test data requests and coordinating with appropriate IT areas for corresponding virtual test environments as needed The individual must be able to work independently and communicate with all levels of management in a timely and accurate manner Responsible for defining the test data management architecture and tool strategies Responsible for delivery, process implementation and oversight of Test Data Management and QA environment management services Accountable for the maintenance and implementation of the policy framework for ERCOT's Test Data and Environment capabilities Accountable for department operating procedures, processes and adherence to corporate standards Accountable for communication with stakeholders and management Accountable for adherence to audit and compliance standards regarding QA practices Develop and publish KPIs related to test data and test environments Responsible for maintaining knowledge of emerging trends and industry best practices Strong leadership, communication, negotiation, and conflict management skills Ability to communicate highly technical information in an understandable manner to non-technical audiences through writing and presentations EXPERIENCE Requires minimum 5+ years in IT operations, QA operations, or release management. 1+ years managing non-production environments and test data. Experience with version control, deployments, and migration governance. Strong understanding of SDLC, STLC, and change management. Experience in cloud or hybrid environments. Experience with service virtualization technologies Proven track record of effectively working in a highly collaborative environment Detailed work experience and knowledge of application integration of DevOp and tools used for provisioning test data and test environments Familiarity with AI-based environment monitoring or anomaly detection. Understanding predictive analytics for environment capacity or failure detection. Exposure to synthetic test data generation tools (preferred). Technical Skills CI/CD tools (Azure DevOps, Jenkins, GitHub, etc.) Infrastructure as Code (Terraform, ARM, etc.) Monitoring/observability platforms (Splunk, Dynatrace) Management tools (ServiceNow, JIRA , Qtest, etc.) Other tools (Ansible, Rubric, AppSync) EDUCATION Bachelor's Degree: Computer Science, MIS or related engineering field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law. Expected Salary Range: $120,000 - $165,000
At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. JOB SUMMARY The Test Environment & Data SR is accountable for the governance, stability, and continuous improvement of all non-production controlled test environments to ensure secure, compliant, and release-ready systems. This role oversees end-to-end environment lifecycle management, including configuration control, test data governance, environmental use and data refreshes. The lead ensures alignment with Quality Assurance and Release & Change Management standards to minimize operational, product, and data-related risks. In addition, this role is responsible for maintaining data integrity and consistency across environments by coordinating controlled test data refresh cycles, validating post-migration data accuracy, and ensuring compliance with data privacy, security, and regulatory requirements. Close collaboration with Database, Infrastructure, and Security teams is required to ensure environments are production-representative, audit-ready, and optimized for consistent, reliable, and predictable testing outcomes. The Environment & Test Data SR Serves as a critical quality and data control point, safeguarding both system stability and data accuracy across the QA landscape. JOB DUTIES Broadly applies principles, theories and concepts related to the profession. A seasoned, experienced professional with an in-depth/full understanding of area of specialization. Coordinates environment setup, configuration, and availability. Responsible for planning and executing on the QA Test Data Management strategy and roadmap Defines best practices for environment usage and data handling May provide recommendations regarding issues outside the bounds of defined procedures and practices. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. ADDITIONAL JOB DUTIES Owns lifecycle management of QA environments Maintains environment configuration baselines and version inventory Ensures environment readiness before test cycles Coordinates provisioning, upgrades, and patching with platform teams Monitors environment stability, availability, and performance Manages environment scheduling and conflict resolution Prevents version drift between QA and Production Works closely with Release Management, the PMO, DevOps, and other IT areas in design and implementation of an enterprise test data repository to be used as source of test data for application development and testing This position will also be responsible for planning, scheduling and communicating test system refreshes, time-sliced data refreshes, on-demand test data requests and coordinating with appropriate IT areas for corresponding virtual test environments as needed The individual must be able to work independently and communicate with all levels of management in a timely and accurate manner Responsible for defining the test data management architecture and tool strategies Responsible for delivery, process implementation and oversight of Test Data Management and QA environment management services Accountable for the maintenance and implementation of the policy framework for ERCOT's Test Data and Environment capabilities Accountable for department operating procedures, processes and adherence to corporate standards Accountable for communication with stakeholders and management Accountable for adherence to audit and compliance standards regarding QA practices Develop and publish KPIs related to test data and test environments Responsible for maintaining knowledge of emerging trends and industry best practices Strong leadership, communication, negotiation, and conflict management skills Ability to communicate highly technical information in an understandable manner to non-technical audiences through writing and presentations EXPERIENCE Requires minimum 5+ years in IT operations, QA operations, or release management. 1+ years managing non-production environments and test data. Experience with version control, deployments, and migration governance. Strong understanding of SDLC, STLC, and change management. Experience in cloud or hybrid environments. Experience with service virtualization technologies Proven track record of effectively working in a highly collaborative environment Detailed work experience and knowledge of application integration of DevOp and tools used for provisioning test data and test environments Familiarity with AI-based environment monitoring or anomaly detection. Understanding predictive analytics for environment capacity or failure detection. Exposure to synthetic test data generation tools (preferred). Technical Skills CI/CD tools (Azure DevOps, Jenkins, GitHub, etc.) Infrastructure as Code (Terraform, ARM, etc.) Monitoring/observability platforms (Splunk, Dynatrace) Management tools (ServiceNow, JIRA , Qtest, etc.) Other tools (Ansible, Rubric, AppSync) EDUCATION Bachelor's Degree: Computer Science, MIS or related engineering field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law. Expected Salary Range: $120,000 - $165,000
09/23/2026
Full time
At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. JOB SUMMARY The Test Environment & Data SR is accountable for the governance, stability, and continuous improvement of all non-production controlled test environments to ensure secure, compliant, and release-ready systems. This role oversees end-to-end environment lifecycle management, including configuration control, test data governance, environmental use and data refreshes. The lead ensures alignment with Quality Assurance and Release & Change Management standards to minimize operational, product, and data-related risks. In addition, this role is responsible for maintaining data integrity and consistency across environments by coordinating controlled test data refresh cycles, validating post-migration data accuracy, and ensuring compliance with data privacy, security, and regulatory requirements. Close collaboration with Database, Infrastructure, and Security teams is required to ensure environments are production-representative, audit-ready, and optimized for consistent, reliable, and predictable testing outcomes. The Environment & Test Data SR Serves as a critical quality and data control point, safeguarding both system stability and data accuracy across the QA landscape. JOB DUTIES Broadly applies principles, theories and concepts related to the profession. A seasoned, experienced professional with an in-depth/full understanding of area of specialization. Coordinates environment setup, configuration, and availability. Responsible for planning and executing on the QA Test Data Management strategy and roadmap Defines best practices for environment usage and data handling May provide recommendations regarding issues outside the bounds of defined procedures and practices. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. ADDITIONAL JOB DUTIES Owns lifecycle management of QA environments Maintains environment configuration baselines and version inventory Ensures environment readiness before test cycles Coordinates provisioning, upgrades, and patching with platform teams Monitors environment stability, availability, and performance Manages environment scheduling and conflict resolution Prevents version drift between QA and Production Works closely with Release Management, the PMO, DevOps, and other IT areas in design and implementation of an enterprise test data repository to be used as source of test data for application development and testing This position will also be responsible for planning, scheduling and communicating test system refreshes, time-sliced data refreshes, on-demand test data requests and coordinating with appropriate IT areas for corresponding virtual test environments as needed The individual must be able to work independently and communicate with all levels of management in a timely and accurate manner Responsible for defining the test data management architecture and tool strategies Responsible for delivery, process implementation and oversight of Test Data Management and QA environment management services Accountable for the maintenance and implementation of the policy framework for ERCOT's Test Data and Environment capabilities Accountable for department operating procedures, processes and adherence to corporate standards Accountable for communication with stakeholders and management Accountable for adherence to audit and compliance standards regarding QA practices Develop and publish KPIs related to test data and test environments Responsible for maintaining knowledge of emerging trends and industry best practices Strong leadership, communication, negotiation, and conflict management skills Ability to communicate highly technical information in an understandable manner to non-technical audiences through writing and presentations EXPERIENCE Requires minimum 5+ years in IT operations, QA operations, or release management. 1+ years managing non-production environments and test data. Experience with version control, deployments, and migration governance. Strong understanding of SDLC, STLC, and change management. Experience in cloud or hybrid environments. Experience with service virtualization technologies Proven track record of effectively working in a highly collaborative environment Detailed work experience and knowledge of application integration of DevOp and tools used for provisioning test data and test environments Familiarity with AI-based environment monitoring or anomaly detection. Understanding predictive analytics for environment capacity or failure detection. Exposure to synthetic test data generation tools (preferred). Technical Skills CI/CD tools (Azure DevOps, Jenkins, GitHub, etc.) Infrastructure as Code (Terraform, ARM, etc.) Monitoring/observability platforms (Splunk, Dynatrace) Management tools (ServiceNow, JIRA , Qtest, etc.) Other tools (Ansible, Rubric, AppSync) EDUCATION Bachelor's Degree: Computer Science, MIS or related engineering field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law. Expected Salary Range: $120,000 - $165,000
• Own the platform strategy and roadmap • Lead governance, intake, and prioritization • Ensure platform architecture, security, and performance • Oversee integrations, CMDB quality, and major upgrades • Coordinate with business units and vendors to deliver value Preferred Qualifications • ServiceNow Certifications: - Certified System Administrator (CSA) - Certified Implementation Specialist certifications (ITSM, ITOM, CMDB, etc.) - Certified Application Developer (CAD) • Experience (5+ Years): - Leading ServiceNow platform strategy, governance, and roadmap - Managing multi module ServiceNow deployments across large organizations - Overseeing integrations, data architecture, and enterprise level configurations - Managing platform upgrades, lifecycle management, and technical debt reduction • Technical depth: - Strong understanding of ServiceNow architecture and data model - Advanced JavaScript/GlideScript skills - Integration architecture (REST, SOAP, MID server, Integration Hub) - Deep CMDB knowledge including CI class design, Discovery, Service Mapping - Experience with Flow Designer, App Engine, Scoped Apps, and enterprise automation - ITIL v4 certification - Deep knowledge of Incident, Problem, Change, Config, Request, Knowledge - Experience modernizing or designing enterprise service management processes Position Information Job Series: Information Technology - Infrastructure Support Classification: IT Infrastructure Supervisor / Expert Class Code: IIS10C Pay Grade: IST10 Salary Range: $97,301 - $158,753 Job Summary The IT Infrastructure Supervisor / Expert is a senior-level professional responsible for designing, implementing, and optimizing complex information technology infrastructure systems to meet organizational goals. This role involves leading technical efforts, resolving high-level infrastructure challenges, and providing strategic input for future improvements and innovations. The IT Infrastructure Supervisor / Expert collaborates across teams, ensures compliance with security and industry standards, and acts as a mentor to junior infrastructure support personnel. This position demands advanced technical expertise, a strategic mindset, and leadership abilities to support critical information technology operations. Primary Responsibilities The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts. Lead the design, configuration, and implementation of advanced information technology infrastructure systems, including servers, networks, and storage solutions. Analyze and resolve complex infrastructure issues to ensure system stability, security, and performance. Develop and maintain comprehensive disaster recovery and business continuity plans. Provide strategic input for infrastructure planning, scaling, and technology adoption to align with organizational goals. Oversee the integration of new technologies, ensuring seamless alignment with existing systems and processes. Conduct audits and assessments to identify areas for infrastructure optimization and cost-efficiency. Collaborate with agencies, vendors, and cross-functional teams to deliver high-impact infrastructure solutions. Ensure compliance with security policies, data protection regulations, and industry standards. Lead infrastructure projects, managing resources, timelines, and deliverables. Mentor and provide guidance to junior infrastructure support personnel, fostering professional growth and technical development. Knowledge and Skills Exceptional analytical and problem-solving skills to address complex infrastructure challenges. Strategic planning abilities to align information technology infrastructure with business objectives. Strong leadership and mentorship skills to guide teams and drive technical excellence. Effective communication and collaboration abilities for technical and non-technical audiences. High attention to detail and ability to work in dynamic, fast-paced environments. Minimum Qualifications Bachelor's Degree in Information Technology, Computer Science, or a related field. Minimum of 12 years of experience in information technology infrastructure or related roles, such as systems or network administration. Extensive experience with enterprise-level IT systems, including server, network, and storage infrastructure. Demonstrated expertise with virtualization technologies (e.g., VMware, Hyper-V) and cloud computing platforms (e.g., AWS, Azure). Experience working with project management tools and methodologies (e.g., Agile, Information Technology Infrastructure Library). Advanced certifications such as Microsoft Certified: Azure Solutions Architect Expert, Cisco Certified Internetwork Expert (CCIE), or AWS Certified Solutions Architect - Professional may be required. Proven track record of managing large-scale projects and delivering results within tight deadlines. Strong knowledge of information technology security principles, regulatory compliance, and industry best practices. Licensure/Certifications N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
09/23/2026
Full time
• Own the platform strategy and roadmap • Lead governance, intake, and prioritization • Ensure platform architecture, security, and performance • Oversee integrations, CMDB quality, and major upgrades • Coordinate with business units and vendors to deliver value Preferred Qualifications • ServiceNow Certifications: - Certified System Administrator (CSA) - Certified Implementation Specialist certifications (ITSM, ITOM, CMDB, etc.) - Certified Application Developer (CAD) • Experience (5+ Years): - Leading ServiceNow platform strategy, governance, and roadmap - Managing multi module ServiceNow deployments across large organizations - Overseeing integrations, data architecture, and enterprise level configurations - Managing platform upgrades, lifecycle management, and technical debt reduction • Technical depth: - Strong understanding of ServiceNow architecture and data model - Advanced JavaScript/GlideScript skills - Integration architecture (REST, SOAP, MID server, Integration Hub) - Deep CMDB knowledge including CI class design, Discovery, Service Mapping - Experience with Flow Designer, App Engine, Scoped Apps, and enterprise automation - ITIL v4 certification - Deep knowledge of Incident, Problem, Change, Config, Request, Knowledge - Experience modernizing or designing enterprise service management processes Position Information Job Series: Information Technology - Infrastructure Support Classification: IT Infrastructure Supervisor / Expert Class Code: IIS10C Pay Grade: IST10 Salary Range: $97,301 - $158,753 Job Summary The IT Infrastructure Supervisor / Expert is a senior-level professional responsible for designing, implementing, and optimizing complex information technology infrastructure systems to meet organizational goals. This role involves leading technical efforts, resolving high-level infrastructure challenges, and providing strategic input for future improvements and innovations. The IT Infrastructure Supervisor / Expert collaborates across teams, ensures compliance with security and industry standards, and acts as a mentor to junior infrastructure support personnel. This position demands advanced technical expertise, a strategic mindset, and leadership abilities to support critical information technology operations. Primary Responsibilities The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts. Lead the design, configuration, and implementation of advanced information technology infrastructure systems, including servers, networks, and storage solutions. Analyze and resolve complex infrastructure issues to ensure system stability, security, and performance. Develop and maintain comprehensive disaster recovery and business continuity plans. Provide strategic input for infrastructure planning, scaling, and technology adoption to align with organizational goals. Oversee the integration of new technologies, ensuring seamless alignment with existing systems and processes. Conduct audits and assessments to identify areas for infrastructure optimization and cost-efficiency. Collaborate with agencies, vendors, and cross-functional teams to deliver high-impact infrastructure solutions. Ensure compliance with security policies, data protection regulations, and industry standards. Lead infrastructure projects, managing resources, timelines, and deliverables. Mentor and provide guidance to junior infrastructure support personnel, fostering professional growth and technical development. Knowledge and Skills Exceptional analytical and problem-solving skills to address complex infrastructure challenges. Strategic planning abilities to align information technology infrastructure with business objectives. Strong leadership and mentorship skills to guide teams and drive technical excellence. Effective communication and collaboration abilities for technical and non-technical audiences. High attention to detail and ability to work in dynamic, fast-paced environments. Minimum Qualifications Bachelor's Degree in Information Technology, Computer Science, or a related field. Minimum of 12 years of experience in information technology infrastructure or related roles, such as systems or network administration. Extensive experience with enterprise-level IT systems, including server, network, and storage infrastructure. Demonstrated expertise with virtualization technologies (e.g., VMware, Hyper-V) and cloud computing platforms (e.g., AWS, Azure). Experience working with project management tools and methodologies (e.g., Agile, Information Technology Infrastructure Library). Advanced certifications such as Microsoft Certified: Azure Solutions Architect Expert, Cisco Certified Internetwork Expert (CCIE), or AWS Certified Solutions Architect - Professional may be required. Proven track record of managing large-scale projects and delivering results within tight deadlines. Strong knowledge of information technology security principles, regulatory compliance, and industry best practices. Licensure/Certifications N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Fayetteville Public Works Commission
Fayetteville, North Carolina
Job Summary Fayetteville Public Works Commission is seeking an Oracle Application Analyst (C2M/CCS) to support, maintain, and enhance enterprise utility applications, including Oracle Utilities Customer to Meter (C2M) and Customer Cloud Service (CCS). This role ensures reliable system performance while supporting customer service and billing operations. Key Responsibilities Provide day to day support for Oracle Utilities C2M/CCS applications Troubleshoot, analyze, and resolve system and application issues Configure and maintain application functionality Support integrations, APIs, batch processes, and interface monitoring Execute system, integration, and user acceptance testing (UAT) Assist with upgrades, patches, and change management processes Develop and maintain system documentation and knowledgebase materials Partner with business users to gather requirements and implement solutions Generate reports and support data extraction using queries Support customer service, billing, and meter to cash processes Minimum Qualifications Bachelor's degree + 3 years of application support experience OR Associate degree + 7 years experience OR High school diploma + 11 years experience Experience supporting enterprise applications in a production environment Strong troubleshooting and problem solving skills Understanding of SDLC and change management processes Preferred Qualifications Experience with Oracle Utilities C2M, CCS, or CIS platforms Knowledge of utility billing and meter to cash processes Experience with integrations, APIs, or SaaS/cloud applications Familiarity with ServiceNow or similar ticketing systems Experience with testing, upgrades, and release management Additional Information Strong communication and documentation skills required Ability to manage multiple priorities in a fast paced environment Office based role with prolonged computer use Special Requirements Ability to perform the essential functions of the position, including extended computer based work. What We Offer Health & Wellness Benefits: Medical, Dental, and Vision Plans with HSA and FSA options. Group Life and Long Term Disability Insurance. Cafeteria plan and flexible benefits program Wellness program with incentives and benefit credits through Know Your Number participation Onsite Gym and Onsite Medical Facility. Retirement & Financial Benefits: Pension through the NC Local Government Employees' Retirement System. 401(k) Match Retirement Plan. 457 Plan for additional retirement savings. The opportunity to work for an award winning utility recognized for excellence, reliability, and community stewardship A mission driven environment where leadership, innovation, and operational excellence directly impact the quality of life for the community we serve. Work Life Balance & Support: Paid Holidays and PTO with rollover options. Employee Assistance Program (EAP) Career Development: Mentorship and career development programs, and opportunities for advancement. Apply today to support critical systems that power utility operations and customer service for our community. EMPLOYER'S RIGHTS: This job description is general and illustrative of the kind of duties required of this position. It is not exhaustive and does not contain a detailed description of all the duties that may be assigned to the incumbent occupying this position. Applicants must be currently authorized to work in the United States on a full-time basis. PWC does not offer employment-based visa sponsorship now or in the future. Grade 414 $81,932.46-$107,946.02/ Salary
09/23/2026
Full time
Job Summary Fayetteville Public Works Commission is seeking an Oracle Application Analyst (C2M/CCS) to support, maintain, and enhance enterprise utility applications, including Oracle Utilities Customer to Meter (C2M) and Customer Cloud Service (CCS). This role ensures reliable system performance while supporting customer service and billing operations. Key Responsibilities Provide day to day support for Oracle Utilities C2M/CCS applications Troubleshoot, analyze, and resolve system and application issues Configure and maintain application functionality Support integrations, APIs, batch processes, and interface monitoring Execute system, integration, and user acceptance testing (UAT) Assist with upgrades, patches, and change management processes Develop and maintain system documentation and knowledgebase materials Partner with business users to gather requirements and implement solutions Generate reports and support data extraction using queries Support customer service, billing, and meter to cash processes Minimum Qualifications Bachelor's degree + 3 years of application support experience OR Associate degree + 7 years experience OR High school diploma + 11 years experience Experience supporting enterprise applications in a production environment Strong troubleshooting and problem solving skills Understanding of SDLC and change management processes Preferred Qualifications Experience with Oracle Utilities C2M, CCS, or CIS platforms Knowledge of utility billing and meter to cash processes Experience with integrations, APIs, or SaaS/cloud applications Familiarity with ServiceNow or similar ticketing systems Experience with testing, upgrades, and release management Additional Information Strong communication and documentation skills required Ability to manage multiple priorities in a fast paced environment Office based role with prolonged computer use Special Requirements Ability to perform the essential functions of the position, including extended computer based work. What We Offer Health & Wellness Benefits: Medical, Dental, and Vision Plans with HSA and FSA options. Group Life and Long Term Disability Insurance. Cafeteria plan and flexible benefits program Wellness program with incentives and benefit credits through Know Your Number participation Onsite Gym and Onsite Medical Facility. Retirement & Financial Benefits: Pension through the NC Local Government Employees' Retirement System. 401(k) Match Retirement Plan. 457 Plan for additional retirement savings. The opportunity to work for an award winning utility recognized for excellence, reliability, and community stewardship A mission driven environment where leadership, innovation, and operational excellence directly impact the quality of life for the community we serve. Work Life Balance & Support: Paid Holidays and PTO with rollover options. Employee Assistance Program (EAP) Career Development: Mentorship and career development programs, and opportunities for advancement. Apply today to support critical systems that power utility operations and customer service for our community. EMPLOYER'S RIGHTS: This job description is general and illustrative of the kind of duties required of this position. It is not exhaustive and does not contain a detailed description of all the duties that may be assigned to the incumbent occupying this position. Applicants must be currently authorized to work in the United States on a full-time basis. PWC does not offer employment-based visa sponsorship now or in the future. Grade 414 $81,932.46-$107,946.02/ Salary
Location Zip Code: 84604 Job Family: Systems Administration We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Senior Systems Engineer position located in Provo, Utah. The individual we are looking for is someone who enjoys working in a team environment and excels working at an individual level. What we offer: $120k Annual Salary Annual merit bonus potential Group Health, Dental, and Vision plans Pet insurance, Life insurance, and EAP benefits 401K with employer match up to 4% Paid holidays and paid time off Opportunity for advancement Upbeat and exciting company culture and much more! Responsibilities include: Systems Administration & Infrastructure Administer and maintain Windows server environments, including Active Directory Monitor infrastructure health and performance; proactively identify and resolve issues before they impact end users Develop and maintain infrastructure-as-code, automation scripts, and runbooks to improve operational efficiency (PowerShell, Bash, Python) Design, configure, and maintain LAN/WAN, wireless, and VPN environments including switches, routers, firewalls, and load balancers Maintain network documentation including topology diagrams, IP address management (IPAM), and change logs ServiceNow Development & Administration Configure and customize ServiceNow modules including Incident, Problem, Change, Service Catalog, and ITSM workflows Develop and maintain custom applications, business rules, client scripts, UI policies, flow designer automations, and integrations Partner with business stakeholders to gather requirements, design solutions, and deliver iterative improvements to the ServiceNow platform Manage ServiceNow instance administration including upgrades, cloning, performance tuning, and access controls Enterprise Platform & Security Services Administer and support Mobile Device Management (MDM) platforms (e.g., Kandji, Meraki Systems Manager) for device enrollment, compliance, and app deployment Manage Identity Provider (IdP) services including SSO, MFA, and user lifecycle management (e.g., Okta) Maintain and tune endpoint security solutions (EDR/XDR, antivirus, device compliance) and coordinate incident response with the security partner Administer email security tools including spam filtering and anti-phishing policies Qualifications: High School Diploma or equivalent Requirements: 3-5 years of progressive experience in systems engineering, IT infrastructure, or a related technical role Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing, firewalls) with hands-on configuration experience Experience with at least one ServiceNow module (ITSM, CMDB, or Service Catalog), including configuration or development Familiarity with MDM, IdP, endpoint security, and email security platforms Strong scripting and automation skills in one or more of: PowerShell, Bash, Python, or JavaScript Excellent troubleshooting methodology and the ability to work through complex, multi-system issues independently Strong written and verbal communication skills; able to translate technical concepts for non-technical audiences Aptive Intelligent Pest Control is redefining the industry with a smarter, more proactive approach to pest control. By analyzing millions of pest data points across neighborhoods, pest activity, and weather patterns, Aptive tailors treatment plans to help homeowners stay one step ahead. We geek out so our customers don't freak out. You never thought bugs could be this cool. Our culture is built on accountability, discipline, and high integrity-we work hard and have fun doing it. Aptive has been recognized for both its impact and workplace culture, including Inc. Magazine's Best in Business and Best of State, Glassdoor's Top 100 U.S. Workplaces, and Entrepreneur Magazine's Best Companies in America. And we're just getting started. To learn more, visit or follow Aptive on Facebook Instagram and LinkedIn Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.
09/23/2026
Full time
Location Zip Code: 84604 Job Family: Systems Administration We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Senior Systems Engineer position located in Provo, Utah. The individual we are looking for is someone who enjoys working in a team environment and excels working at an individual level. What we offer: $120k Annual Salary Annual merit bonus potential Group Health, Dental, and Vision plans Pet insurance, Life insurance, and EAP benefits 401K with employer match up to 4% Paid holidays and paid time off Opportunity for advancement Upbeat and exciting company culture and much more! Responsibilities include: Systems Administration & Infrastructure Administer and maintain Windows server environments, including Active Directory Monitor infrastructure health and performance; proactively identify and resolve issues before they impact end users Develop and maintain infrastructure-as-code, automation scripts, and runbooks to improve operational efficiency (PowerShell, Bash, Python) Design, configure, and maintain LAN/WAN, wireless, and VPN environments including switches, routers, firewalls, and load balancers Maintain network documentation including topology diagrams, IP address management (IPAM), and change logs ServiceNow Development & Administration Configure and customize ServiceNow modules including Incident, Problem, Change, Service Catalog, and ITSM workflows Develop and maintain custom applications, business rules, client scripts, UI policies, flow designer automations, and integrations Partner with business stakeholders to gather requirements, design solutions, and deliver iterative improvements to the ServiceNow platform Manage ServiceNow instance administration including upgrades, cloning, performance tuning, and access controls Enterprise Platform & Security Services Administer and support Mobile Device Management (MDM) platforms (e.g., Kandji, Meraki Systems Manager) for device enrollment, compliance, and app deployment Manage Identity Provider (IdP) services including SSO, MFA, and user lifecycle management (e.g., Okta) Maintain and tune endpoint security solutions (EDR/XDR, antivirus, device compliance) and coordinate incident response with the security partner Administer email security tools including spam filtering and anti-phishing policies Qualifications: High School Diploma or equivalent Requirements: 3-5 years of progressive experience in systems engineering, IT infrastructure, or a related technical role Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing, firewalls) with hands-on configuration experience Experience with at least one ServiceNow module (ITSM, CMDB, or Service Catalog), including configuration or development Familiarity with MDM, IdP, endpoint security, and email security platforms Strong scripting and automation skills in one or more of: PowerShell, Bash, Python, or JavaScript Excellent troubleshooting methodology and the ability to work through complex, multi-system issues independently Strong written and verbal communication skills; able to translate technical concepts for non-technical audiences Aptive Intelligent Pest Control is redefining the industry with a smarter, more proactive approach to pest control. By analyzing millions of pest data points across neighborhoods, pest activity, and weather patterns, Aptive tailors treatment plans to help homeowners stay one step ahead. We geek out so our customers don't freak out. You never thought bugs could be this cool. Our culture is built on accountability, discipline, and high integrity-we work hard and have fun doing it. Aptive has been recognized for both its impact and workplace culture, including Inc. Magazine's Best in Business and Best of State, Glassdoor's Top 100 U.S. Workplaces, and Entrepreneur Magazine's Best Companies in America. And we're just getting started. To learn more, visit or follow Aptive on Facebook Instagram and LinkedIn Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.
Federal Home Loan Bank of San Francisco
San Francisco, California
Job Description: Role Overview FHLBank San Francisco is seeking a Chief Data & AI Officer to serve as the enterprise-level owner of data strategy, data governance, AI enablement, and intelligent automation. This is a newly elevated, permanent role reporting directly to the CIO. The CDAO will build the data foundation that underpins the bank's technology strategy and will own the responsible adoption of AI across all business functions. This is a senior executive role with board visibility, regulatory accountability, and direct impact on the bank's risk posture and competitive position. Key Responsibilities Data Strategy & Governance • Define and execute the enterprise data strategy aligned to the board-approved technology strategy. • Establish data as a governed, trusted enterprise asset - owned at the enterprise level, not embedded within individual delivery teams. • Build and mature a data governance framework including data quality standards, metadata management, data lineage, and ownership accountability. • Own data quality controls and ensure data integrity across all enterprise systems including Calypso, Oracle Financial DataMarts, Workday, and Salesforce. • Serve as the primary point of accountability for data governance in FHFA examinations and internal audit reviews. • Define and enforce data classification, retention, and privacy policies in partnership with the CISO and Legal. AI Enablement & Strategy • Own the enterprise AI enablement strategy - Copilot adoption, use-case prioritization, AI governance guardrails, and responsible AI practices. • Lead the AI Center of Excellence (CoE) function, partnering with the AI CoE Lead to drive business adoption across all 12 business units. • Govern the bank's AI usage framework: approved models, data handling requirements, access controls, and audit trails. • Partner with key stakeholders on enterprise AI roadmap alignment and guardrail enforcement. • Build the AI maturity model for the bank - from pilots to production-grade systems - with clear governance gates at each stage. • Represent the bank's AI strategy to the board, executive leadership, and external regulators. Data Engineering & Architecture • Oversee data architecture, data engineering, ETL pipelines, and data integration across all enterprise platforms. • Own the enterprise data lake strategy and the Financial DataMarts supporting credit, capital markets, and member analytics. • Partner with the Head of Enterprise Architecture to ensure data architecture standards are enforced across all technology initiatives. • Direct the intelligent automation and RPA capability - ensuring automation investments deliver measurable business value. Leadership & Organizational Development • Lead and develop a high-performing team including data architects, data engineers, AI engineers, AI enablement leads, and automation engineers. • Build the talent pipeline and capability roadmap for the data and AI function. • Operate as a peer and partner to the Head of Enterprise Architecture, Head of Operational Excellence, and SVP of Digital & Product Engineering. Executive & Regulatory Engagement • Present data and AI strategy, governance status, and risk posture to the Board of Directors and Technology & Operations Committee. • Serve as the primary technology leader in FHFA data-related examinations. • Partner with the CFO, CRO, and Chief Compliance Officer on data-driven risk management and regulatory reporting. • Represent the bank in external forums, industry groups, and peer networks on data and AI topics. Required Qualifications Experience • 15+ years of progressive technology leadership, with at least 5 years in a senior data or AI leadership role (CDAO, CDO, VP of Data, or equivalent). • Demonstrated experience operating in a regulated financial institution - banking, insurance, capital markets, or financial services required. • Experience leading enterprise data governance programs from design through BAU operation. • Proven track record building and scaling data engineering and AI/ML platform capabilities in production environments. • Experience presenting to boards of directors and engaging with financial regulators (OCC, FDIC, FHFA, or equivalent). Technical • Deep expertise in data architecture, data modeling, ETL/ELT pipeline design, and data lake/data warehouse strategy. • Working knowledge of enterprise AI/ML frameworks, LLM-based tools (Microsoft Copilot, OpenAI, or equivalent), and AI governance frameworks. • Familiarity with cloud data platforms (AWS preferred) and enterprise platforms (Oracle, Workday, Salesforce, ServiceNow). • Understanding of data privacy regulations (CCPA, applicable federal regulations) and data classification frameworks. • Knowledge of intelligent automation and RPA platforms (UiPath or equivalent). Leadership • Demonstrated ability to build, inspire, and develop a multi-disciplinary technical team. • Strong executive communication skills - able to translate complex data and AI concepts for board-level, regulatory, and business partner audiences. • Proven ability to build trust with business partners and convert data skeptics into data advocates. Preferred Qualifications • Experience at a Federal Home Loan Bank, GSE, or similar federally regulated financial institution. • Familiarity with FHFA examination processes and regulatory expectations around data management. • Experience with Calypso, Oracle Financial DataMarts, or similar capital markets/treasury platforms. • Advanced degree in Computer Science, Information Systems, Data Science, or related field. • Experience building or scaling an AI Center of Excellence within a financial institution. • Published thought leadership or speaking experience in data strategy or AI governance. Salary Range: $260k to $290k The Federal Home Loan Bank of San Francisco is committed to the principles of equal opportunity in employment (e.g., employees, applicants) and in contracting (e.g., suppliers, vendors) regardless of race, color, religion, sex, national origin, disability status, genetic information, age, sexual orientation, gender identity, status as a parent, or any other characteristic protected by law. We are committed to cultivating a workplace free of unlawful discrimination, harassment, and retaliation, and are dedicated to fostering vibrant communities by serving as a reliable source of liquidity and resources for affordable housing and economic development. Salary ranges reflect the base salary that the Bank reasonably expects to pay for a given role and is not inclusive of annual incentive award opportunities, retirement benefits or the value of other health and welfare or other ancillary benefits. We consider many factors when determining base salaries such as individual background and experience, the competitive environment, education, particular skill set(s), and industry and institutional knowledge. The Bank is committed to offering all team members challenging and engaging work with market competitive pay, retirement, and benefit offerings. In support of this commitment, the Bank routinely engages in market competitive benchmarking surveys and analysis to ensure our team members continue to be paid fairly and competitively.
09/23/2026
Full time
Job Description: Role Overview FHLBank San Francisco is seeking a Chief Data & AI Officer to serve as the enterprise-level owner of data strategy, data governance, AI enablement, and intelligent automation. This is a newly elevated, permanent role reporting directly to the CIO. The CDAO will build the data foundation that underpins the bank's technology strategy and will own the responsible adoption of AI across all business functions. This is a senior executive role with board visibility, regulatory accountability, and direct impact on the bank's risk posture and competitive position. Key Responsibilities Data Strategy & Governance • Define and execute the enterprise data strategy aligned to the board-approved technology strategy. • Establish data as a governed, trusted enterprise asset - owned at the enterprise level, not embedded within individual delivery teams. • Build and mature a data governance framework including data quality standards, metadata management, data lineage, and ownership accountability. • Own data quality controls and ensure data integrity across all enterprise systems including Calypso, Oracle Financial DataMarts, Workday, and Salesforce. • Serve as the primary point of accountability for data governance in FHFA examinations and internal audit reviews. • Define and enforce data classification, retention, and privacy policies in partnership with the CISO and Legal. AI Enablement & Strategy • Own the enterprise AI enablement strategy - Copilot adoption, use-case prioritization, AI governance guardrails, and responsible AI practices. • Lead the AI Center of Excellence (CoE) function, partnering with the AI CoE Lead to drive business adoption across all 12 business units. • Govern the bank's AI usage framework: approved models, data handling requirements, access controls, and audit trails. • Partner with key stakeholders on enterprise AI roadmap alignment and guardrail enforcement. • Build the AI maturity model for the bank - from pilots to production-grade systems - with clear governance gates at each stage. • Represent the bank's AI strategy to the board, executive leadership, and external regulators. Data Engineering & Architecture • Oversee data architecture, data engineering, ETL pipelines, and data integration across all enterprise platforms. • Own the enterprise data lake strategy and the Financial DataMarts supporting credit, capital markets, and member analytics. • Partner with the Head of Enterprise Architecture to ensure data architecture standards are enforced across all technology initiatives. • Direct the intelligent automation and RPA capability - ensuring automation investments deliver measurable business value. Leadership & Organizational Development • Lead and develop a high-performing team including data architects, data engineers, AI engineers, AI enablement leads, and automation engineers. • Build the talent pipeline and capability roadmap for the data and AI function. • Operate as a peer and partner to the Head of Enterprise Architecture, Head of Operational Excellence, and SVP of Digital & Product Engineering. Executive & Regulatory Engagement • Present data and AI strategy, governance status, and risk posture to the Board of Directors and Technology & Operations Committee. • Serve as the primary technology leader in FHFA data-related examinations. • Partner with the CFO, CRO, and Chief Compliance Officer on data-driven risk management and regulatory reporting. • Represent the bank in external forums, industry groups, and peer networks on data and AI topics. Required Qualifications Experience • 15+ years of progressive technology leadership, with at least 5 years in a senior data or AI leadership role (CDAO, CDO, VP of Data, or equivalent). • Demonstrated experience operating in a regulated financial institution - banking, insurance, capital markets, or financial services required. • Experience leading enterprise data governance programs from design through BAU operation. • Proven track record building and scaling data engineering and AI/ML platform capabilities in production environments. • Experience presenting to boards of directors and engaging with financial regulators (OCC, FDIC, FHFA, or equivalent). Technical • Deep expertise in data architecture, data modeling, ETL/ELT pipeline design, and data lake/data warehouse strategy. • Working knowledge of enterprise AI/ML frameworks, LLM-based tools (Microsoft Copilot, OpenAI, or equivalent), and AI governance frameworks. • Familiarity with cloud data platforms (AWS preferred) and enterprise platforms (Oracle, Workday, Salesforce, ServiceNow). • Understanding of data privacy regulations (CCPA, applicable federal regulations) and data classification frameworks. • Knowledge of intelligent automation and RPA platforms (UiPath or equivalent). Leadership • Demonstrated ability to build, inspire, and develop a multi-disciplinary technical team. • Strong executive communication skills - able to translate complex data and AI concepts for board-level, regulatory, and business partner audiences. • Proven ability to build trust with business partners and convert data skeptics into data advocates. Preferred Qualifications • Experience at a Federal Home Loan Bank, GSE, or similar federally regulated financial institution. • Familiarity with FHFA examination processes and regulatory expectations around data management. • Experience with Calypso, Oracle Financial DataMarts, or similar capital markets/treasury platforms. • Advanced degree in Computer Science, Information Systems, Data Science, or related field. • Experience building or scaling an AI Center of Excellence within a financial institution. • Published thought leadership or speaking experience in data strategy or AI governance. Salary Range: $260k to $290k The Federal Home Loan Bank of San Francisco is committed to the principles of equal opportunity in employment (e.g., employees, applicants) and in contracting (e.g., suppliers, vendors) regardless of race, color, religion, sex, national origin, disability status, genetic information, age, sexual orientation, gender identity, status as a parent, or any other characteristic protected by law. We are committed to cultivating a workplace free of unlawful discrimination, harassment, and retaliation, and are dedicated to fostering vibrant communities by serving as a reliable source of liquidity and resources for affordable housing and economic development. Salary ranges reflect the base salary that the Bank reasonably expects to pay for a given role and is not inclusive of annual incentive award opportunities, retirement benefits or the value of other health and welfare or other ancillary benefits. We consider many factors when determining base salaries such as individual background and experience, the competitive environment, education, particular skill set(s), and industry and institutional knowledge. The Bank is committed to offering all team members challenging and engaging work with market competitive pay, retirement, and benefit offerings. In support of this commitment, the Bank routinely engages in market competitive benchmarking surveys and analysis to ensure our team members continue to be paid fairly and competitively.
See your work in a new light. At LUX Infusion, we're reimagining infusion care to be more human, supportive, and connected. Inspired by lux -meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. See your work in a new light. At LUX Infusion, we're reimagining infusion care as something more human, more supportive, and more connected. We lead with compassion and clarity - helping patients feel confident in moments that matter, while giving providers and partners the trust and insight they need to deliver better outcomes. We're looking for a Site Technology Implementation Specialist who wants their work to mean something - someone who brings care, accountability, and purpose to what they do every day. Why This Role Matters This role plays an important part in helping LUX Infusion deliver a patient first experience - whether that impact is directly with patients or behind the scenes supporting care delivery. Job Summary The Site Technology Implementation is responsible for executing the deployment, installation, and configuration of technology solutions across company sites, including new locations, relocations, expansions, and refresh initiatives. This role works under the direction of the Manager, Site Technology and Implementation and serves as the primary technical resource responsible for ensuring site technology is installed, tested, and operationally ready. This individual coordinates closely with infrastructure teams, vendors, facilities, and local site leadership to ensure all technology components are delivered accurately, on time, and in alignment with company standards. The role requires a combination of strong technical skills, field coordination, and disciplined execution. What You'll Do Responsibilities include: Experience with site technology implementations in healthcare, pharmacy, or regulated environments. Certifications such as CompTIA Network+, A+, or equivalent preferred. Experience with tools such as ServiceNow, Intune, SCCM, or similar deployment/management platforms. Familiarity with low-voltage systems, security systems, or building technology integrations. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Site Deployment and Execution Execute technology deployments for new site openings, relocations, and upgrades, following established implementation plans and standards. Install, configure, and validate site technologies including: Network equipment (switches, firewalls, wireless access points) Workstations, laptops, and mobile devices Printers and multi-function devices Telephony and conferencing systems Peripheral equipment and end-user setup Coordinate onsite activities such as hardware staging, shipping, receiving, and installation. Perform site readiness checks to confirm infrastructure, connectivity, and equipment availability. Technical Coordination Serve as the primary point of contact for onsite technology implementation activities. Coordinate with network, infrastructure, security, and support teams to ensure proper deployment sequencing and configuration. Work with carriers and vendors for circuit turn-ups, installations, and troubleshooting. Support structured cabling coordination and validate installations meet standards and specifications. Assist with cutover activities and ensure a smooth transition to operational support. Testing and Readiness Validation Conduct pre-go-live validation, including: Network connectivity and performance Device functionality and configuration User workstation readiness Telephony and communication systems testing Identify and resolve issues prior to site go-live, escalating as needed. Document test results, issues, and remediation actions. Documentation and Standards Compliance Maintain accurate documentation of site deployments, including asset tracking, configurations, and installation records. Follow and enforce established site technology standards, checklists, and playbooks. Provide input on improving deployment procedures, tools, and documentation. Ensure all hardware and configurations align with security and compliance requirements. Vendor and Support Coordination Work closely with vendors, onsite contractors, and service providers during implementation. Validate vendor work quality and escalate issues when expectations are not met. Support post-go-live transition to IT operations and service desk teams. Assist with warranty support, equipment replacements, and vendor follow-ups as needed. Technical Knowledge Working knowledge of: Networking fundamentals (TCP/IP, LAN/WAN, wireless) End-user computing and device deployment Imaging, provisioning, and hardware setup Telephony and conferencing tools Basic firewall, switching, and connectivity troubleshooting Understanding of structured cabling and site infrastructure basics. Familiarity with service management and asset tracking systems. Skills and Competencies Strong hands-on technical and troubleshooting skills. Excellent organizational and task execution capabilities. Ability to follow structured implementation plans while adapting to site-specific challenges. Strong communication skills and ability to work with both technical teams and business users. Ability to manage multiple tasks and site activities with accuracy and attention to detail. Self-starter with the ability to work independently in field environments. Key Success Measures Successful execution of site deployments with minimal defects On-time completion of assigned implementation tasks Accuracy and completeness of site setup and configuration Reduction in post-go-live issues and support escalations Compliance with technology standards and documentation requirements Positive feedback from site stakeholders and project teams PHYSICAL DEMANDS AND WORK ENVIRONMENT Ability to travel frequently to company locations and implementation sites. Ability to lift and transport technology equipment (up to 50 lbs). Work may occur in office, warehouse, or active construction environments. Flexibility to work evenings or weekends for site cutovers or critical deployments. Effective detection and response to security incidents What We're Looking For You may be a great fit if you bring: QUALIFICATION REQUIREMENTS Education and Experience Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered. 3+ years of experience in IT infrastructure, desktop support, or hands-on technology deployment roles. Experience supporting multi-site environments, office openings, or infrastructure rollouts preferred. Familiarity with working in construction, facilities coordination, or field service environments is a plus. QUALIFICATIONS PREFERRED Experience with site technology implementations in healthcare, pharmacy, or regulated environments. Certifications such as CompTIA Network+, A+, or equivalent preferred. Experience with tools such as ServiceNow, Intune, SCCM, or similar deployment/management platforms. Familiarity with low-voltage systems, security systems, or building technology integrations. Why LUX Infusion At LUX Infusion, we believe infusion care deserves more light - more warmth, more clarity, and more connection. Here, you'll find: Purpose driven work with real impact A patient first, clinician led culture Supportive, collaborative teammates The opportunity to grow with a company building something meaningful Come help us elevate infusion care - and see what's possible when care comes first. Pay Range/Rate $75,000-$85,000 USD PHYSICAL DEMANDS The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at or x 1425. While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds . click apply for full job details
09/23/2026
Full time
See your work in a new light. At LUX Infusion, we're reimagining infusion care to be more human, supportive, and connected. Inspired by lux -meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. See your work in a new light. At LUX Infusion, we're reimagining infusion care as something more human, more supportive, and more connected. We lead with compassion and clarity - helping patients feel confident in moments that matter, while giving providers and partners the trust and insight they need to deliver better outcomes. We're looking for a Site Technology Implementation Specialist who wants their work to mean something - someone who brings care, accountability, and purpose to what they do every day. Why This Role Matters This role plays an important part in helping LUX Infusion deliver a patient first experience - whether that impact is directly with patients or behind the scenes supporting care delivery. Job Summary The Site Technology Implementation is responsible for executing the deployment, installation, and configuration of technology solutions across company sites, including new locations, relocations, expansions, and refresh initiatives. This role works under the direction of the Manager, Site Technology and Implementation and serves as the primary technical resource responsible for ensuring site technology is installed, tested, and operationally ready. This individual coordinates closely with infrastructure teams, vendors, facilities, and local site leadership to ensure all technology components are delivered accurately, on time, and in alignment with company standards. The role requires a combination of strong technical skills, field coordination, and disciplined execution. What You'll Do Responsibilities include: Experience with site technology implementations in healthcare, pharmacy, or regulated environments. Certifications such as CompTIA Network+, A+, or equivalent preferred. Experience with tools such as ServiceNow, Intune, SCCM, or similar deployment/management platforms. Familiarity with low-voltage systems, security systems, or building technology integrations. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Site Deployment and Execution Execute technology deployments for new site openings, relocations, and upgrades, following established implementation plans and standards. Install, configure, and validate site technologies including: Network equipment (switches, firewalls, wireless access points) Workstations, laptops, and mobile devices Printers and multi-function devices Telephony and conferencing systems Peripheral equipment and end-user setup Coordinate onsite activities such as hardware staging, shipping, receiving, and installation. Perform site readiness checks to confirm infrastructure, connectivity, and equipment availability. Technical Coordination Serve as the primary point of contact for onsite technology implementation activities. Coordinate with network, infrastructure, security, and support teams to ensure proper deployment sequencing and configuration. Work with carriers and vendors for circuit turn-ups, installations, and troubleshooting. Support structured cabling coordination and validate installations meet standards and specifications. Assist with cutover activities and ensure a smooth transition to operational support. Testing and Readiness Validation Conduct pre-go-live validation, including: Network connectivity and performance Device functionality and configuration User workstation readiness Telephony and communication systems testing Identify and resolve issues prior to site go-live, escalating as needed. Document test results, issues, and remediation actions. Documentation and Standards Compliance Maintain accurate documentation of site deployments, including asset tracking, configurations, and installation records. Follow and enforce established site technology standards, checklists, and playbooks. Provide input on improving deployment procedures, tools, and documentation. Ensure all hardware and configurations align with security and compliance requirements. Vendor and Support Coordination Work closely with vendors, onsite contractors, and service providers during implementation. Validate vendor work quality and escalate issues when expectations are not met. Support post-go-live transition to IT operations and service desk teams. Assist with warranty support, equipment replacements, and vendor follow-ups as needed. Technical Knowledge Working knowledge of: Networking fundamentals (TCP/IP, LAN/WAN, wireless) End-user computing and device deployment Imaging, provisioning, and hardware setup Telephony and conferencing tools Basic firewall, switching, and connectivity troubleshooting Understanding of structured cabling and site infrastructure basics. Familiarity with service management and asset tracking systems. Skills and Competencies Strong hands-on technical and troubleshooting skills. Excellent organizational and task execution capabilities. Ability to follow structured implementation plans while adapting to site-specific challenges. Strong communication skills and ability to work with both technical teams and business users. Ability to manage multiple tasks and site activities with accuracy and attention to detail. Self-starter with the ability to work independently in field environments. Key Success Measures Successful execution of site deployments with minimal defects On-time completion of assigned implementation tasks Accuracy and completeness of site setup and configuration Reduction in post-go-live issues and support escalations Compliance with technology standards and documentation requirements Positive feedback from site stakeholders and project teams PHYSICAL DEMANDS AND WORK ENVIRONMENT Ability to travel frequently to company locations and implementation sites. Ability to lift and transport technology equipment (up to 50 lbs). Work may occur in office, warehouse, or active construction environments. Flexibility to work evenings or weekends for site cutovers or critical deployments. Effective detection and response to security incidents What We're Looking For You may be a great fit if you bring: QUALIFICATION REQUIREMENTS Education and Experience Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered. 3+ years of experience in IT infrastructure, desktop support, or hands-on technology deployment roles. Experience supporting multi-site environments, office openings, or infrastructure rollouts preferred. Familiarity with working in construction, facilities coordination, or field service environments is a plus. QUALIFICATIONS PREFERRED Experience with site technology implementations in healthcare, pharmacy, or regulated environments. Certifications such as CompTIA Network+, A+, or equivalent preferred. Experience with tools such as ServiceNow, Intune, SCCM, or similar deployment/management platforms. Familiarity with low-voltage systems, security systems, or building technology integrations. Why LUX Infusion At LUX Infusion, we believe infusion care deserves more light - more warmth, more clarity, and more connection. Here, you'll find: Purpose driven work with real impact A patient first, clinician led culture Supportive, collaborative teammates The opportunity to grow with a company building something meaningful Come help us elevate infusion care - and see what's possible when care comes first. Pay Range/Rate $75,000-$85,000 USD PHYSICAL DEMANDS The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at or x 1425. While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds . click apply for full job details
Invenergy is North America's largest privately held developer, owner, and operator of power infrastructure. With 25 years of trusted execution, we deliver reliable, affordable energy through a diverse portfolio that includes natural gas, solar, land-based wind, energy storage, transmission, and domestic manufacturing. Headquartered in Chicago, we develop, own, and operate large scale projects that power communities and support the energy future. Invenergy follows a hybrid schedule, working in office Monday through Thursday and remotely on Fridays if work permits. This position will be open for application for at least 3 calendar days from the posting date. This position will remain open for application based on business need, which may be before or after the 3-day posting window. Job Description Position Overview: The Analyst II, Information and Cyber Security supports the execution and continuous improvement of enterprise cybersecurity governance, risk, and compliance (GRC) programs. This role focuses on security controls, policy governance, and regulatory compliance, while also contributing to broader cybersecurity initiatives including risk management, third-party assessments, audit support, and security program operations. This position provides exposure across multiple cybersecurity domains and offers opportunities to contribute to a growing and evolving cybersecurity program aligned with industry and regulatory best practices. Responsibilities: Support the development, maintenance, and enforcement of security policies, standards, and procedures across the enterprise Maintain and enhance the security controls catalog, aligning to frameworks such as CIS Controls, NERC CIP, NIST CSF, ISO 27001, and other industry best practice frameworks Perform control assessments to evaluate design and operating effectiveness; identify gaps and track remediation efforts Develop and maintain dashboards, metrics, and reporting to measure control performance and program maturity Support NERC CIP compliance activities, including evidence collection, audit coordination, remediation tracking, and follow-up activities Assist in commissioning and compliance validation efforts, including documentation standardization and process improvement initiatives Partner with IT and business stakeholders to communicate security requirements and drive compliance across the organization Contribute to third-party risk management activities, including vendor security assessments, due diligence reviews, and risk documentation Assist in responding to customer security questionnaires, audits, attestations, and evidence requests Support contract reviews by identifying cybersecurity requirements and potential risk exposures Collaborate with enterprise risk management efforts, including risk identification, documentation, tracking, and remediation coordination Track and report on cybersecurity KPIs and program metrics, identifying trends and opportunities for continuous improvement Act as a liaison for cybersecurity-related requests, collaborating with teams including Legal, Information Governance, Security Operations, Infrastructure, and Security Architecture Participate in cross-functional cybersecurity initiatives and provide operational support across cybersecurity programs as needed Support incident response activities and post-incident reviews in a coordination and documentation role, as required Minimum Qualifications Bachelor's degree in Cybersecurity, Information Technology, Information Systems, or a related field (or equivalent experience) 2+ years of professional experience in cybersecurity, IT security, or GRC-related roles Foundational knowledge of security frameworks (e.g., NIST SP 800-53, ISO 27001, CIS Controls) Experience supporting audits, compliance programs, or control assessments Strong analytical and problem-solving skills with attention to detail Ability to manage multiple priorities and drive tasks to completion Effective communication skills, with the ability to engage both technical and non-technical stakeholders Self-starter with a proactive mindset and the ability to work independently and collaboratively across teams Preferred Qualifications Experience with regulatory environments such as NERC CIP or other critical infrastructure standards Experience with GRC platforms or workflow tools (e.g., ServiceNow, Archer, Smartsheet) Background in consulting, advisory, or IT audit with a focus on cybersecurity or compliance Experience supporting vendor risk reviews or contract security assessments Knowledge of cloud security concepts (e.g., Microsoft 365, Azure environments) Relevant certifications (e.g., Security+, CISA, CRISC, CISSP, or similar) Base Pay $75,000.00 - $103,000.00 USD Annual Bonus: 15% The base pay range reflects the minimum and maximum target salary for the position. Invenergy considers a number of factors when determining base pay offers such as the scope and responsibilities of the position and the candidate's experience, education and skills. In addition to base pay, the total annual compensation package may also include eligibility to participate in our bonus program(s) which are designed to reward individual and company performance. Your recruiter can share more about bonus eligibility for this position during the hiring process. Invenergy offers a variety of other benefits including medical, dental and vision insurance, 401k, paid time off, etc. Invenergy LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
09/23/2026
Full time
Invenergy is North America's largest privately held developer, owner, and operator of power infrastructure. With 25 years of trusted execution, we deliver reliable, affordable energy through a diverse portfolio that includes natural gas, solar, land-based wind, energy storage, transmission, and domestic manufacturing. Headquartered in Chicago, we develop, own, and operate large scale projects that power communities and support the energy future. Invenergy follows a hybrid schedule, working in office Monday through Thursday and remotely on Fridays if work permits. This position will be open for application for at least 3 calendar days from the posting date. This position will remain open for application based on business need, which may be before or after the 3-day posting window. Job Description Position Overview: The Analyst II, Information and Cyber Security supports the execution and continuous improvement of enterprise cybersecurity governance, risk, and compliance (GRC) programs. This role focuses on security controls, policy governance, and regulatory compliance, while also contributing to broader cybersecurity initiatives including risk management, third-party assessments, audit support, and security program operations. This position provides exposure across multiple cybersecurity domains and offers opportunities to contribute to a growing and evolving cybersecurity program aligned with industry and regulatory best practices. Responsibilities: Support the development, maintenance, and enforcement of security policies, standards, and procedures across the enterprise Maintain and enhance the security controls catalog, aligning to frameworks such as CIS Controls, NERC CIP, NIST CSF, ISO 27001, and other industry best practice frameworks Perform control assessments to evaluate design and operating effectiveness; identify gaps and track remediation efforts Develop and maintain dashboards, metrics, and reporting to measure control performance and program maturity Support NERC CIP compliance activities, including evidence collection, audit coordination, remediation tracking, and follow-up activities Assist in commissioning and compliance validation efforts, including documentation standardization and process improvement initiatives Partner with IT and business stakeholders to communicate security requirements and drive compliance across the organization Contribute to third-party risk management activities, including vendor security assessments, due diligence reviews, and risk documentation Assist in responding to customer security questionnaires, audits, attestations, and evidence requests Support contract reviews by identifying cybersecurity requirements and potential risk exposures Collaborate with enterprise risk management efforts, including risk identification, documentation, tracking, and remediation coordination Track and report on cybersecurity KPIs and program metrics, identifying trends and opportunities for continuous improvement Act as a liaison for cybersecurity-related requests, collaborating with teams including Legal, Information Governance, Security Operations, Infrastructure, and Security Architecture Participate in cross-functional cybersecurity initiatives and provide operational support across cybersecurity programs as needed Support incident response activities and post-incident reviews in a coordination and documentation role, as required Minimum Qualifications Bachelor's degree in Cybersecurity, Information Technology, Information Systems, or a related field (or equivalent experience) 2+ years of professional experience in cybersecurity, IT security, or GRC-related roles Foundational knowledge of security frameworks (e.g., NIST SP 800-53, ISO 27001, CIS Controls) Experience supporting audits, compliance programs, or control assessments Strong analytical and problem-solving skills with attention to detail Ability to manage multiple priorities and drive tasks to completion Effective communication skills, with the ability to engage both technical and non-technical stakeholders Self-starter with a proactive mindset and the ability to work independently and collaboratively across teams Preferred Qualifications Experience with regulatory environments such as NERC CIP or other critical infrastructure standards Experience with GRC platforms or workflow tools (e.g., ServiceNow, Archer, Smartsheet) Background in consulting, advisory, or IT audit with a focus on cybersecurity or compliance Experience supporting vendor risk reviews or contract security assessments Knowledge of cloud security concepts (e.g., Microsoft 365, Azure environments) Relevant certifications (e.g., Security+, CISA, CRISC, CISSP, or similar) Base Pay $75,000.00 - $103,000.00 USD Annual Bonus: 15% The base pay range reflects the minimum and maximum target salary for the position. Invenergy considers a number of factors when determining base pay offers such as the scope and responsibilities of the position and the candidate's experience, education and skills. In addition to base pay, the total annual compensation package may also include eligibility to participate in our bonus program(s) which are designed to reward individual and company performance. Your recruiter can share more about bonus eligibility for this position during the hiring process. Invenergy offers a variety of other benefits including medical, dental and vision insurance, 401k, paid time off, etc. Invenergy LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver -to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. The Business Systems team defines and builds the business IT architecture that supports the commercial operation of Waymo's autonomous fleet. The team stands at the intersection of finance, operations and IT; through creative architecture, expertise and attention to detail, it ensures that Waymo has world-class capabilities across all its business processes. In this hybrid role, you will report to Business System Lead. You will: Lead the architectural design, development, and implementation of enterprise ServiceNow solutions like HRSD, ITSM, WSD and Custom Apps, seamlessly embedding AI-powered features across the platform ecosystem. Architect and implement complex integrations between ServiceNow, external APIs, and large language models (LLMs) using Integration Hub and Custom Skill Kits. Design, build, and deploy custom generative AI workflows and contextual prompts using Now Assist Skill kit Establish code governance, standard development patterns, and rigorous security guardrails for AI agent orchestration and autonomous workflows. Partner with data and business teams to evaluate and clean foundational data sources (like CMDB) to ensure high-accuracy AI retrieval performance. Develop a framework for prompt engineering, Automated Test Frameworks (ATF), and platform upgrade strategies. You have: 6+ years of software development experience, with at least 4 years specialized in ServiceNow architecture and advanced script configurations. Deep hands-on experience implementing ServiceNow generative AI solutions, including Now Assist or custom intelligent chatbots. Mastery of client/server scripting (JavaScript, GlideScript) and the ability to customize Service Portal widgets to accommodate AI user experiences. Strong understanding of Retrieval-Augmented Generation (RAG) frameworks, data structures, and how search algorithms function within enterprise knowledge bases. Proven track record managing multi-environment Update Set promotions, release cycles, and technical debt reduction strategies. Exceptional technical communication skills, with the ability to confidently present complex AI solutions and ROI metrics to business executives. We prefer: Platform certications, such as ServiceNow Certified Technical Architect, ServiceNow Certified Application Developer (CAD) or ServiceNow implementation specializations. Experience working with AI Control Tower Hands-on exposure to advanced product lines such as IT Operations Management (ITOM) or Security Operations (SecOps). Background in data analytics tools (BigQuery) or advanced Performance Analytics for modeling operational automation trends. Active engagement with modern DevOps pipelines and source control integrations within the ServiceNow platform environment. A Bachelor's or Master's degree in Computer Science, Machine Learning, or a closely related quantitative STEM field. The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range $168,000-$207,000 USD
09/23/2026
Full time
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver -to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. The Business Systems team defines and builds the business IT architecture that supports the commercial operation of Waymo's autonomous fleet. The team stands at the intersection of finance, operations and IT; through creative architecture, expertise and attention to detail, it ensures that Waymo has world-class capabilities across all its business processes. In this hybrid role, you will report to Business System Lead. You will: Lead the architectural design, development, and implementation of enterprise ServiceNow solutions like HRSD, ITSM, WSD and Custom Apps, seamlessly embedding AI-powered features across the platform ecosystem. Architect and implement complex integrations between ServiceNow, external APIs, and large language models (LLMs) using Integration Hub and Custom Skill Kits. Design, build, and deploy custom generative AI workflows and contextual prompts using Now Assist Skill kit Establish code governance, standard development patterns, and rigorous security guardrails for AI agent orchestration and autonomous workflows. Partner with data and business teams to evaluate and clean foundational data sources (like CMDB) to ensure high-accuracy AI retrieval performance. Develop a framework for prompt engineering, Automated Test Frameworks (ATF), and platform upgrade strategies. You have: 6+ years of software development experience, with at least 4 years specialized in ServiceNow architecture and advanced script configurations. Deep hands-on experience implementing ServiceNow generative AI solutions, including Now Assist or custom intelligent chatbots. Mastery of client/server scripting (JavaScript, GlideScript) and the ability to customize Service Portal widgets to accommodate AI user experiences. Strong understanding of Retrieval-Augmented Generation (RAG) frameworks, data structures, and how search algorithms function within enterprise knowledge bases. Proven track record managing multi-environment Update Set promotions, release cycles, and technical debt reduction strategies. Exceptional technical communication skills, with the ability to confidently present complex AI solutions and ROI metrics to business executives. We prefer: Platform certications, such as ServiceNow Certified Technical Architect, ServiceNow Certified Application Developer (CAD) or ServiceNow implementation specializations. Experience working with AI Control Tower Hands-on exposure to advanced product lines such as IT Operations Management (ITOM) or Security Operations (SecOps). Background in data analytics tools (BigQuery) or advanced Performance Analytics for modeling operational automation trends. Active engagement with modern DevOps pipelines and source control integrations within the ServiceNow platform environment. A Bachelor's or Master's degree in Computer Science, Machine Learning, or a closely related quantitative STEM field. The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range $168,000-$207,000 USD
ACTIVE TS/SCI SECURITY CLEARANCE WITH POLYGRAPH REQUIRED Join Our Team as an IT Engineer and Make an Impact in Federal Intelligence Operations! D2 Consulting is seeking a skilled and motivated IT Engineer with a strong background in Microsoft Enterprise Systems Administration and Linux desktop environments to join our high-performing team supporting a Federal Intelligence Agency contract. If you're passionate about both Windows and Linux technologies, eager to work in a collaborative and mission-critical setting, and looking to expand your impact, this opportunity is for you. Along with a competitive salary and comprehensive health and personal benefits, you'll have the chance to sharpen your technical skills while working alongside a team of experienced professionals in a fast-paced and secure environment. What You'll Do: As an IT Engineer, you'll be a critical player in delivering Tier II support across multiple large enterprise environments that include both Windows and Linux-based desktop and server systems . You will operate within multiple security enclaves in a hybrid Windows & Red Hat Enterprise Linux (RHEL) environment, ensuring consistent system performance and reliability. Your Primary Responsibilities Will Include: System Administration & Advisory: Administer both Windows and Linux workstations , including EVDI and physical systems, to ensure stability, performance, and security. Linux Desktop Support: Provide direct support for Linux desktop users , resolving issues related to system performance, configuration, software compatibility, and user environment optimization. Troubleshooting & Incident Resolution: Diagnose and resolve issues affecting both Windows and Linux systems, including application crashes, connectivity issues, and performance degradation. User Experience Improvement: Analyze and resolve user issues across platforms, and work with cross-functional teams to implement improvements. Customer Support: Deliver Tier II support for Linux and Windows applications, offering remote desktop assistance and escalating as needed. Proactive Solutions: Identify and implement both immediate and long-term fixes to technical problems, ensuring minimal impact on operations. Collaboration & Communication: Work effectively within small and large teams, and communicate clearly with both technical and non-technical stakeholders. Incident Management: Lead triage, response, and communication for system incidents, contributing to major projects and continuous improvement efforts. What We're Looking For: We're looking for an experienced IT professional with hands-on expertise in both Windows and Linux environments , particularly with a strong emphasis on Linux desktop support and troubleshooting . Minimum Requirements: Bachelor's Degree in Computer Science, Engineering, or a related field - or equivalent technical training, work, or military experience. 8+ years of experience in systems administration supporting both Windows and Linux operating systems . Active TS/SCI with Polygraph clearance is required . A valid DoD Information Assurance (IA) certification (such as CompTIA Security+ CE , SSCP, or CCNA-Security) is necessary; CompTIA Security+ CE is preferred. Must obtain DoD 8570 Computing Environment (CE) training within 6 months of hire. Technical Expertise Should Include: Linux Desktop Administration (Red Hat, CentOS, or Ubuntu) - installation, configuration, and user support. Windows 10, Server 2012, Server 2016. Active Directory, DNS, DHCP, DFS, LDAP. Application troubleshooting (Outlook, Excel, Word, Java, browsers). Familiarity with ServiceNow, NETS, or similar ticketing systems. Solid understanding of ITIL v3 or higher. Bonus Skills (Not Required but a Plus): Experience with Microsoft System Center Configuration Manager (SCCM). PowerShell or Bash scripting. Familiarity with virtualization technologies (VMware, Citrix). Experience with profile management tools like VMware UEM. Working knowledge of Microsoft Exchange and AV/telephony support. Networking fundamentals. Familiarity with agency-specific requirements and secure environments. Ready to join a mission-focused team and grow your technical career in both Windows and Linux systems administration? Apply today and become part of a community that values innovation, integrity, and service excellence. Additional Information All your information will be kept confidential according to proper guidelines. Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $145k-155k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range. Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more! D2 Consulting is committed to a merit-based recruitment process and encourages applications from all qualified individuals. As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.
09/23/2026
Full time
ACTIVE TS/SCI SECURITY CLEARANCE WITH POLYGRAPH REQUIRED Join Our Team as an IT Engineer and Make an Impact in Federal Intelligence Operations! D2 Consulting is seeking a skilled and motivated IT Engineer with a strong background in Microsoft Enterprise Systems Administration and Linux desktop environments to join our high-performing team supporting a Federal Intelligence Agency contract. If you're passionate about both Windows and Linux technologies, eager to work in a collaborative and mission-critical setting, and looking to expand your impact, this opportunity is for you. Along with a competitive salary and comprehensive health and personal benefits, you'll have the chance to sharpen your technical skills while working alongside a team of experienced professionals in a fast-paced and secure environment. What You'll Do: As an IT Engineer, you'll be a critical player in delivering Tier II support across multiple large enterprise environments that include both Windows and Linux-based desktop and server systems . You will operate within multiple security enclaves in a hybrid Windows & Red Hat Enterprise Linux (RHEL) environment, ensuring consistent system performance and reliability. Your Primary Responsibilities Will Include: System Administration & Advisory: Administer both Windows and Linux workstations , including EVDI and physical systems, to ensure stability, performance, and security. Linux Desktop Support: Provide direct support for Linux desktop users , resolving issues related to system performance, configuration, software compatibility, and user environment optimization. Troubleshooting & Incident Resolution: Diagnose and resolve issues affecting both Windows and Linux systems, including application crashes, connectivity issues, and performance degradation. User Experience Improvement: Analyze and resolve user issues across platforms, and work with cross-functional teams to implement improvements. Customer Support: Deliver Tier II support for Linux and Windows applications, offering remote desktop assistance and escalating as needed. Proactive Solutions: Identify and implement both immediate and long-term fixes to technical problems, ensuring minimal impact on operations. Collaboration & Communication: Work effectively within small and large teams, and communicate clearly with both technical and non-technical stakeholders. Incident Management: Lead triage, response, and communication for system incidents, contributing to major projects and continuous improvement efforts. What We're Looking For: We're looking for an experienced IT professional with hands-on expertise in both Windows and Linux environments , particularly with a strong emphasis on Linux desktop support and troubleshooting . Minimum Requirements: Bachelor's Degree in Computer Science, Engineering, or a related field - or equivalent technical training, work, or military experience. 8+ years of experience in systems administration supporting both Windows and Linux operating systems . Active TS/SCI with Polygraph clearance is required . A valid DoD Information Assurance (IA) certification (such as CompTIA Security+ CE , SSCP, or CCNA-Security) is necessary; CompTIA Security+ CE is preferred. Must obtain DoD 8570 Computing Environment (CE) training within 6 months of hire. Technical Expertise Should Include: Linux Desktop Administration (Red Hat, CentOS, or Ubuntu) - installation, configuration, and user support. Windows 10, Server 2012, Server 2016. Active Directory, DNS, DHCP, DFS, LDAP. Application troubleshooting (Outlook, Excel, Word, Java, browsers). Familiarity with ServiceNow, NETS, or similar ticketing systems. Solid understanding of ITIL v3 or higher. Bonus Skills (Not Required but a Plus): Experience with Microsoft System Center Configuration Manager (SCCM). PowerShell or Bash scripting. Familiarity with virtualization technologies (VMware, Citrix). Experience with profile management tools like VMware UEM. Working knowledge of Microsoft Exchange and AV/telephony support. Networking fundamentals. Familiarity with agency-specific requirements and secure environments. Ready to join a mission-focused team and grow your technical career in both Windows and Linux systems administration? Apply today and become part of a community that values innovation, integrity, and service excellence. Additional Information All your information will be kept confidential according to proper guidelines. Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $145k-155k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range. Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more! D2 Consulting is committed to a merit-based recruitment process and encourages applications from all qualified individuals. As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.
Western Governors University
Raleigh, North Carolina
If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Management_Executive 608Pay Range: $104,000.00 - $187,200.00 Job Description WGU is seeking a strategic and collaborative Manager, Sourcing to help plan, direct, and coordinate the procurement of Academic software and services across the university. This leader will oversee a team of sourcing professionals while also managing complex, high-value, and strategic sourcing initiatives. The ideal candidate brings strong negotiation expertise, sound business judgment, and a passion for delivering value through effective supplier management, procurement processes, and stakeholder partnerships. What You'll Do Lead sourcing, tendering, due diligence, and contract negotiation activities for software, services, and other assigned categories. Review planning, forecasting, and trend analysis to anticipate business needs and support sourcing strategies. Oversee the development and review of specifications for software, services, and supplies prior to market engagement. Guide stakeholders and vendors through sourcing and competitive bidding processes, ensuring thorough evaluation of vendor capabilities, strengths, and gaps. Negotiate pricing, terms, and conditions to minimize risk and maximize value for the university. Monitor marketplace trends and pricing to ensure competitiveness across assigned categories. Manage and develop a team of sourcing specialists, including hiring, coaching, performance management, and cross-functional coordination. Support the purchasing process within the Procure-to-Pay lifecycle, including vendor registration, requisition management, and purchase order issuance. Drive effective utilization of procurement technologies, including Workday, ServiceNow Procurement and Event Management, and other sourcing tools. Contribute to procurement policies, procedures, training materials, instructions, and webinars that promote best practices across the organization. Perform other job-related duties as assigned. What You'll Bring What's Required Bachelor's Degree in Business, Supply Chain, or a related field. 5 years of experience with procurement or purchasing. 1 year in a leadership role. Core Capabilities Strong negotiation and organizational skills. Excellent decision-making and problem-solving abilities. Excellent skills in Microsoft Office Suite. Ability to learn new technologies and adapt to changing priorities. Ability to communicate effectively to improve teamwork, decision-making, and collaboration. Ability to work cooperatively across teams and organizational levels to achieve shared objectives. Ability to navigate ambiguity, manage risk, and make informed decisions with incomplete information. Ability to remain confident under pressure and effectively manage challenging situations. Strong outcomes-based orientation with a proven ability to set and achieve goals. Ability to foster a sense of belonging, build team morale, and lead cross-functional collaboration. Ability to take on new challenges, quickly learn unfamiliar tasks, and share knowledge with others. Experience in Lieu of Education Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is at the discretion of the hiring manager. Bonus Points Experience with competitive bidding. Experience in higher education. Experience supporting procurement technology platforms such as Workday and ServiceNow. What to Expect At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations and collaboration. We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission. Introductory call Hiring manager interview Senior leader interview Final interview Work Location This is a full-time, in-office position requiring five days per week in our Raleigh, North Carolina office, designed to foster the collaboration and connection that fuel our best work. Visa Sponsorship While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this role. Travel Requirement This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements. Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at . Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
09/23/2026
Full time
If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Management_Executive 608Pay Range: $104,000.00 - $187,200.00 Job Description WGU is seeking a strategic and collaborative Manager, Sourcing to help plan, direct, and coordinate the procurement of Academic software and services across the university. This leader will oversee a team of sourcing professionals while also managing complex, high-value, and strategic sourcing initiatives. The ideal candidate brings strong negotiation expertise, sound business judgment, and a passion for delivering value through effective supplier management, procurement processes, and stakeholder partnerships. What You'll Do Lead sourcing, tendering, due diligence, and contract negotiation activities for software, services, and other assigned categories. Review planning, forecasting, and trend analysis to anticipate business needs and support sourcing strategies. Oversee the development and review of specifications for software, services, and supplies prior to market engagement. Guide stakeholders and vendors through sourcing and competitive bidding processes, ensuring thorough evaluation of vendor capabilities, strengths, and gaps. Negotiate pricing, terms, and conditions to minimize risk and maximize value for the university. Monitor marketplace trends and pricing to ensure competitiveness across assigned categories. Manage and develop a team of sourcing specialists, including hiring, coaching, performance management, and cross-functional coordination. Support the purchasing process within the Procure-to-Pay lifecycle, including vendor registration, requisition management, and purchase order issuance. Drive effective utilization of procurement technologies, including Workday, ServiceNow Procurement and Event Management, and other sourcing tools. Contribute to procurement policies, procedures, training materials, instructions, and webinars that promote best practices across the organization. Perform other job-related duties as assigned. What You'll Bring What's Required Bachelor's Degree in Business, Supply Chain, or a related field. 5 years of experience with procurement or purchasing. 1 year in a leadership role. Core Capabilities Strong negotiation and organizational skills. Excellent decision-making and problem-solving abilities. Excellent skills in Microsoft Office Suite. Ability to learn new technologies and adapt to changing priorities. Ability to communicate effectively to improve teamwork, decision-making, and collaboration. Ability to work cooperatively across teams and organizational levels to achieve shared objectives. Ability to navigate ambiguity, manage risk, and make informed decisions with incomplete information. Ability to remain confident under pressure and effectively manage challenging situations. Strong outcomes-based orientation with a proven ability to set and achieve goals. Ability to foster a sense of belonging, build team morale, and lead cross-functional collaboration. Ability to take on new challenges, quickly learn unfamiliar tasks, and share knowledge with others. Experience in Lieu of Education Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is at the discretion of the hiring manager. Bonus Points Experience with competitive bidding. Experience in higher education. Experience supporting procurement technology platforms such as Workday and ServiceNow. What to Expect At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations and collaboration. We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission. Introductory call Hiring manager interview Senior leader interview Final interview Work Location This is a full-time, in-office position requiring five days per week in our Raleigh, North Carolina office, designed to foster the collaboration and connection that fuel our best work. Visa Sponsorship While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this role. Travel Requirement This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements. Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at . Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.
09/22/2026
Full time
Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.
