it job board logo
  • Home
  • Find IT Jobs
  • Register CV
  • Register as Employer
  • Contact us
  • Career Advice
  • Recruiting? Post a job
  • Sign in
  • Sign up
  • Home
  • Find IT Jobs
  • Register CV
  • Register as Employer
  • Contact us
  • Career Advice
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

198 jobs found

Email me jobs like this
Refine Search
Current Search
platform engineer experienced or senior
Sr Software Engineer-Networking
Databricks Mountain View, California
(P-1286) At Databricks, we are passionate about enabling data teams to solve the world's toughest problems - from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Networking Infrastructure is a core part of the platform that powers all our data and AI products. The platform also powers key enterprise security features used by customers across all our products to build connectivity solutions to cloud resources and prevent data exfiltration. We are seeking experienced Senior Software Engineers with large-scale distributed system experience to join the Networking Infrastructure team. You will design and automate the networking foundations for large-scale compute clusters across all the major cloud providers, connecting millions of VMs running on Databricks. You will lead the design and development of secure and scalable connectivity that powers all the data / AI workloads. You will work closely with cross-functional teams, including product management, operations, and other engineering teams, to ensure the delivery of robust, scalable, and efficient networking systems. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about solving novel multicloud and distributed systems challenges. What we look for: 5+ years of production-level experience in one of: Python, Java, Scala, C++, or a similar language 4+ years of experience developing large-scale distributed systems from scratch Experience working on a SaaS platform or with Service-Oriented Architectures. Extensive experience working on large-scale compute clusters, network connectivity, and automation. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $166,000-$225,000 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
09/22/2026
Full time
(P-1286) At Databricks, we are passionate about enabling data teams to solve the world's toughest problems - from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Networking Infrastructure is a core part of the platform that powers all our data and AI products. The platform also powers key enterprise security features used by customers across all our products to build connectivity solutions to cloud resources and prevent data exfiltration. We are seeking experienced Senior Software Engineers with large-scale distributed system experience to join the Networking Infrastructure team. You will design and automate the networking foundations for large-scale compute clusters across all the major cloud providers, connecting millions of VMs running on Databricks. You will lead the design and development of secure and scalable connectivity that powers all the data / AI workloads. You will work closely with cross-functional teams, including product management, operations, and other engineering teams, to ensure the delivery of robust, scalable, and efficient networking systems. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about solving novel multicloud and distributed systems challenges. What we look for: 5+ years of production-level experience in one of: Python, Java, Scala, C++, or a similar language 4+ years of experience developing large-scale distributed systems from scratch Experience working on a SaaS platform or with Service-Oriented Architectures. Extensive experience working on large-scale compute clusters, network connectivity, and automation. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $166,000-$225,000 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Senior Software Engineer, Linux Kernel
Waymo Mountain View, California
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver -to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo Onboard Infrastructure is responsible for low-level software and infrastructure on various components of the Waymo self-driving system. The team's scope covers everything from low-level system software to high-bandwidth data logging, IPC (low-latency and high-throughput), performance analysis, and full-system debugging. We work with the Hardware, Compute, Sensor, Perception, Behavior and Machine Learning teams to build the most performant and low-latency self-driving solution in the industry. In this role, you will work on the System Software Team. The System Software team owns the primary compute node of Waymo's on-vehicle compute platform - an integrated embedded system. You will write Linux Kernel drivers (including creating appropriate user-space APIs) to communicate with custom hardware (e.g. custom ASICs and FPGAs). If you enjoy building embedded systems using novel compute hardware and working with engineering teams that will be direct consumers of your work, you'll be a great fit for this role. In this hybrid role, you will report to the Technical Lead Manager. You will: Work on a small team of System Software and Linux Kernel Engineers to develop system software components from early prototyping to production launch of driverless vehicles Develop and test Linux Kernel device drivers and other components for high-performance embedded systems including custom ASICs and accelerators. Work with a variety of engineering teams and SoC partners to take on ambiguous problems. You have: BA/BS degree in Computer Science, or relevant technical field or equivalent practical experience Proficiency in C and C++ 5+ years of programming experience in an asynchronous environment with multiple processes, threads, timers, and interrupts Experience with Linux kernel and device driver development Working knowledge of hardware bring-up and debugging, including the ability to read schematics/datasheets and use common tools (oscilloscopes, multimeter, logic analyzers) We prefer: Experience with early-silicon development tools, e.g. emulators, simulators and FPGAs Experience with common hardware protocols/interfaces (PCIe, Ethernet, or I2C) Experience working with multiple types of industry partners (CM, ODM, OEM, or ISV) Working knowledge of complex hardware-accelerated compute pipelines (GPUs, ML accelerators, image/data processors) Experience with bootloaders or programming in a BIOS Experience with building and maintaining testing infrastructure for OS and other low level code. Experience with performing safe and robust software and firmware updates. The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range $213,000-$263,000 USD
09/22/2026
Full time
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver -to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo Onboard Infrastructure is responsible for low-level software and infrastructure on various components of the Waymo self-driving system. The team's scope covers everything from low-level system software to high-bandwidth data logging, IPC (low-latency and high-throughput), performance analysis, and full-system debugging. We work with the Hardware, Compute, Sensor, Perception, Behavior and Machine Learning teams to build the most performant and low-latency self-driving solution in the industry. In this role, you will work on the System Software Team. The System Software team owns the primary compute node of Waymo's on-vehicle compute platform - an integrated embedded system. You will write Linux Kernel drivers (including creating appropriate user-space APIs) to communicate with custom hardware (e.g. custom ASICs and FPGAs). If you enjoy building embedded systems using novel compute hardware and working with engineering teams that will be direct consumers of your work, you'll be a great fit for this role. In this hybrid role, you will report to the Technical Lead Manager. You will: Work on a small team of System Software and Linux Kernel Engineers to develop system software components from early prototyping to production launch of driverless vehicles Develop and test Linux Kernel device drivers and other components for high-performance embedded systems including custom ASICs and accelerators. Work with a variety of engineering teams and SoC partners to take on ambiguous problems. You have: BA/BS degree in Computer Science, or relevant technical field or equivalent practical experience Proficiency in C and C++ 5+ years of programming experience in an asynchronous environment with multiple processes, threads, timers, and interrupts Experience with Linux kernel and device driver development Working knowledge of hardware bring-up and debugging, including the ability to read schematics/datasheets and use common tools (oscilloscopes, multimeter, logic analyzers) We prefer: Experience with early-silicon development tools, e.g. emulators, simulators and FPGAs Experience with common hardware protocols/interfaces (PCIe, Ethernet, or I2C) Experience working with multiple types of industry partners (CM, ODM, OEM, or ISV) Working knowledge of complex hardware-accelerated compute pipelines (GPUs, ML accelerators, image/data processors) Experience with bootloaders or programming in a BIOS Experience with building and maintaining testing infrastructure for OS and other low level code. Experience with performing safe and robust software and firmware updates. The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range $213,000-$263,000 USD
Sr Software Engineer-Networking
Databricks Bellevue, Washington
(P-1286) At Databricks, we are passionate about enabling data teams to solve the world's toughest problems - from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Networking Infrastructure is a core part of the platform that powers all our data and AI products. The platform also powers key enterprise security features used by customers across all our products to build connectivity solutions to cloud resources and prevent data exfiltration. We are seeking experienced Senior Software Engineers with large-scale distributed system experience to join the Networking Infrastructure team. You will design and automate the networking foundations for large-scale compute clusters across all the major cloud providers, connecting millions of VMs running on Databricks. You will lead the design and development of secure and scalable connectivity that powers all the data / AI workloads. You will work closely with cross-functional teams, including product management, operations, and other engineering teams, to ensure the delivery of robust, scalable, and efficient networking systems. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about solving novel multicloud and distributed systems challenges. What we look for: 5+ years of production-level experience in one of: Python, Java, Scala, C++, or a similar language 4+ years of experience developing large-scale distributed systems from scratch Experience working on a SaaS platform or with Service-Oriented Architectures. Extensive experience working on large-scale compute clusters, network connectivity, and automation. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $157,000-$213,800 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
09/22/2026
Full time
(P-1286) At Databricks, we are passionate about enabling data teams to solve the world's toughest problems - from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Networking Infrastructure is a core part of the platform that powers all our data and AI products. The platform also powers key enterprise security features used by customers across all our products to build connectivity solutions to cloud resources and prevent data exfiltration. We are seeking experienced Senior Software Engineers with large-scale distributed system experience to join the Networking Infrastructure team. You will design and automate the networking foundations for large-scale compute clusters across all the major cloud providers, connecting millions of VMs running on Databricks. You will lead the design and development of secure and scalable connectivity that powers all the data / AI workloads. You will work closely with cross-functional teams, including product management, operations, and other engineering teams, to ensure the delivery of robust, scalable, and efficient networking systems. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about solving novel multicloud and distributed systems challenges. What we look for: 5+ years of production-level experience in one of: Python, Java, Scala, C++, or a similar language 4+ years of experience developing large-scale distributed systems from scratch Experience working on a SaaS platform or with Service-Oriented Architectures. Extensive experience working on large-scale compute clusters, network connectivity, and automation. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $157,000-$213,800 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Project Manager
Veryon San Francisco, California
Job DescriptionJob DescriptionDescription: About Veryon Veryon is the leading global provider of aviation software and information services, trusted by over 5000+ customers, 75,000 maintenance professionals, and 100+ OEMs across nearly 150 countries. Our mission is to deliver smarter, predictive technology solutions, including our AI platform, Veryon AIRE that maximizes aircraft uptime and operational efficiency for the world's most demanding aviation organizations. At Veryon, we are an AI-forward company focused on driving innovation and efficiency through emerging technologies. We prioritize hiring individuals who embrace AI, think creatively about its application, and are excited to continuously evolve alongside it. About the Role The Project Manager position is a dynamic, client-facing role within Veryon's Professional Services Department that offers excellent growth opportunities in a fast-paced technology environment. This position is designed for an experienced project management professional ready to take the next step in their career while contributing to meaningful customer implementations. As a Project Manager at Veryon, you'll be an integral part of our Professional Services team, supporting the successful implementation of our innovative Tracking, Tracking+, and Diagnostics solutions for clients in the aviation industry. You'll work closely with our Senior Project Managers to deliver complex technology projects that directly impact our customers' operational efficiency and success. Your work will directly contribute to customer satisfaction and retention by ensuring smooth, timely project deliveries. You'll be part of a collaborative team environment where your project management skills will help drive Veryon's growth and reputation in the market. This role offers significant exposure to various aspects of the business, from technical implementation to customer relationship management. This role provides a clear path for advancement within the Professional Services organization. You'll receive mentorship from senior team members while developing the skills needed to eventually lead larger, more complex projects independently. The position offers exposure to cutting-edge aviation technology and the opportunity to build expertise in a specialized industry. You'll join a supportive team that values collaboration, continuous learning, and customer success. The role offers a blend of strategic project planning and hands-on execution, with opportunities to work directly with clients and cross-functional internal teams. Expect a dynamic environment where no two days are the same, and where your contributions are recognized and valued. Key Responsibilities Project Execution & Management Manage 2-4 concurrent implementations for Veryon's Tracking, Tracking+, and Diagnostics solutions. Drive project lifecycles from kickoff to completion, ensuring deliverables meet scope, timeline, and quality standards. Deliver regular project updates to both internal and external stakeholders to maintain transparency and alignment. Stakeholder & Client Relations Act as the primary day-to-day contact, leading kickoff and status meetings with customer stakeholders. Proactively manage expectations by addressing client concerns professionally and in a timely manner. Documentation & Data Integrity Own project documentation, including detailed plans, requirements, scope changes, and meeting minutes. Maintain PM tools and systems to ensure accurate data for contract reviews and project scoping. Process & Quality Control Mitigate risk by identifying potential issues early and escalating them to senior leadership when necessary. Uphold methodology standards by following company best practices and participating in project/QA reviews. Contribute to process improvement initiatives to sharpen the PM team's efficiency. Resource Coordination & Team Growth Synchronize internal resources, collaborating with Business Consultants and technical teams to hit milestones. Support team development through knowledge sharing, onboarding new members, and participating in strategic planning sessions. Requirements: Minimum 2-4 years of hands-on project management experience Experience managing multiple concurrent projects in a professional services or technology implementation environment Demonstrated experience in client-facing or customer success roles• Advanced knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)• Strong understanding of project management methodologies (Waterfall, Agile, Hybrid approaches) Excellent written and verbal communication skills with ability to present to various stakeholder levels Strong organizational and time management abilities with keen attention to detail Proven analytical and problem-solving skills Ability to work independently while knowing when to escalate issues appropriately Customer service orientation with professional demeanor in all interactions Ability to manage competing priorities in a fast-paced, dynamic environment• Willingness to travel occasionally for client meetings or project activities (up to 15%) Preferred Qualifications: Bachelor's degree in Business Administration, Project Management, Engineering, Computer Science, or related field required Project Management Professional (PMP) certification/ Certified Associate in Project Management (CAPM) or planning to pursue PM certifications Background in software implementation or technology consulting Experience with enterprise software solutions or SaaS implementations Our Core Values: Fueled by Customers: Customers are at the core of every decision. Win Together: Collaboration is our competitive edge. Make It Happen: No excuses. Just outcomes. Innovate to Elevate: We boldly challenge what's standard and lift what's possible. Notice of AI Use in Job Application Review As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate's qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.
09/22/2026
Full time
Job DescriptionJob DescriptionDescription: About Veryon Veryon is the leading global provider of aviation software and information services, trusted by over 5000+ customers, 75,000 maintenance professionals, and 100+ OEMs across nearly 150 countries. Our mission is to deliver smarter, predictive technology solutions, including our AI platform, Veryon AIRE that maximizes aircraft uptime and operational efficiency for the world's most demanding aviation organizations. At Veryon, we are an AI-forward company focused on driving innovation and efficiency through emerging technologies. We prioritize hiring individuals who embrace AI, think creatively about its application, and are excited to continuously evolve alongside it. About the Role The Project Manager position is a dynamic, client-facing role within Veryon's Professional Services Department that offers excellent growth opportunities in a fast-paced technology environment. This position is designed for an experienced project management professional ready to take the next step in their career while contributing to meaningful customer implementations. As a Project Manager at Veryon, you'll be an integral part of our Professional Services team, supporting the successful implementation of our innovative Tracking, Tracking+, and Diagnostics solutions for clients in the aviation industry. You'll work closely with our Senior Project Managers to deliver complex technology projects that directly impact our customers' operational efficiency and success. Your work will directly contribute to customer satisfaction and retention by ensuring smooth, timely project deliveries. You'll be part of a collaborative team environment where your project management skills will help drive Veryon's growth and reputation in the market. This role offers significant exposure to various aspects of the business, from technical implementation to customer relationship management. This role provides a clear path for advancement within the Professional Services organization. You'll receive mentorship from senior team members while developing the skills needed to eventually lead larger, more complex projects independently. The position offers exposure to cutting-edge aviation technology and the opportunity to build expertise in a specialized industry. You'll join a supportive team that values collaboration, continuous learning, and customer success. The role offers a blend of strategic project planning and hands-on execution, with opportunities to work directly with clients and cross-functional internal teams. Expect a dynamic environment where no two days are the same, and where your contributions are recognized and valued. Key Responsibilities Project Execution & Management Manage 2-4 concurrent implementations for Veryon's Tracking, Tracking+, and Diagnostics solutions. Drive project lifecycles from kickoff to completion, ensuring deliverables meet scope, timeline, and quality standards. Deliver regular project updates to both internal and external stakeholders to maintain transparency and alignment. Stakeholder & Client Relations Act as the primary day-to-day contact, leading kickoff and status meetings with customer stakeholders. Proactively manage expectations by addressing client concerns professionally and in a timely manner. Documentation & Data Integrity Own project documentation, including detailed plans, requirements, scope changes, and meeting minutes. Maintain PM tools and systems to ensure accurate data for contract reviews and project scoping. Process & Quality Control Mitigate risk by identifying potential issues early and escalating them to senior leadership when necessary. Uphold methodology standards by following company best practices and participating in project/QA reviews. Contribute to process improvement initiatives to sharpen the PM team's efficiency. Resource Coordination & Team Growth Synchronize internal resources, collaborating with Business Consultants and technical teams to hit milestones. Support team development through knowledge sharing, onboarding new members, and participating in strategic planning sessions. Requirements: Minimum 2-4 years of hands-on project management experience Experience managing multiple concurrent projects in a professional services or technology implementation environment Demonstrated experience in client-facing or customer success roles• Advanced knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)• Strong understanding of project management methodologies (Waterfall, Agile, Hybrid approaches) Excellent written and verbal communication skills with ability to present to various stakeholder levels Strong organizational and time management abilities with keen attention to detail Proven analytical and problem-solving skills Ability to work independently while knowing when to escalate issues appropriately Customer service orientation with professional demeanor in all interactions Ability to manage competing priorities in a fast-paced, dynamic environment• Willingness to travel occasionally for client meetings or project activities (up to 15%) Preferred Qualifications: Bachelor's degree in Business Administration, Project Management, Engineering, Computer Science, or related field required Project Management Professional (PMP) certification/ Certified Associate in Project Management (CAPM) or planning to pursue PM certifications Background in software implementation or technology consulting Experience with enterprise software solutions or SaaS implementations Our Core Values: Fueled by Customers: Customers are at the core of every decision. Win Together: Collaboration is our competitive edge. Make It Happen: No excuses. Just outcomes. Innovate to Elevate: We boldly challenge what's standard and lift what's possible. Notice of AI Use in Job Application Review As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate's qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.
Senior Program Manager - R
Brillio White Plains, New York
Job DescriptionJob DescriptionAbout Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. Role: Technical Program Manager Role Summary Seeking an experienced Technical Program Manager (TPM) to lead strategic, high-impact technical initiatives across our platform engineering organizations. This role serves as a critical bridge between engineering, product, security and business stakeholders, driving execution excellence, operational scale and organizational alignment. The ideal candidate combines strong technical acumen with exceptional program leadership skills, enabling them to manage complex cross-functional programs, drive process improvements, mitigate risks, and deliver innovative Agent and Client-facing experiences. Success in this role requires a data-driven mindset, strong stakeholder management capabilities, and a passion for improving engineering effectiveness in a fast-paced technology environment. Key Responsibilities Lead the end-to-end lifecycle of complex technical programs - from planning and prioritization through execution, launch, and post-implementation review. Drive execution of business-critical initiatives (incl. Agent- and Client-facing features), coordinating multi-team, multi-location efforts across engineering, product, infrastructure, security, and business. Identify and resolve cross-functional dependencies, risks, and blockers; establish program governance, reporting, and execution standards. Partner with engineering leadership on quarterly/annual roadmaps and track KPIs, operational metrics, and executive dashboards. Champion Agile delivery and drive initiatives that improve developer productivity, delivery efficiency, and engineering velocity. Translate complex technical concepts into executive-level, data-driven communications. Required Skills & Experience Bachelor's or Master's degree in computer science, Engineering, or a related field, with 5+ years of Technical Program Management experience in large-scale, high-growth organizations. Proven track record delivering complex, cross-functional technical programs across multiple teams and stakeholders. Strong grounding in SDLC, Agile methodologies, distributed systems, and enterprise-scale platforms. Strong knowledge of cloud-native architectures (preferably AWS), microservices, containerization (Docker, Kubernetes), and CI/CD/DevOps. Exceptional communication skills, able to influence both technical and executive audiences. Expertise in program planning, risk management, dependency tracking, and governance, with strong analytical, data-driven decision-making. Experience defining and managing KPIs, operational metrics, and executive reporting. Nice to Have Skills Experience managing mobile engineering programs and large-scale application delivery. Knowledge of security platforms, security frameworks, and secure software development practices. Experience participating in threat modeling exercises and driving security-focused engineering initiatives. Exposure to developer productivity, platform engineering, or engineering excellence programs. Experience in real estate technology, marketplace platforms, or consumer-facing digital products. Certifications such as PMP, PgMP, AWS Certified Solutions Architect, Certified Scrum Master (CSM), or SAFe Program Consultant. Experience with Jira, Confluence or similar program management and planning tools. Know what it's like to work and grow at Brillio: Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. Know what it's like to work and grow at Brillio: Click here We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/22/2026
Full time
Job DescriptionJob DescriptionAbout Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. Role: Technical Program Manager Role Summary Seeking an experienced Technical Program Manager (TPM) to lead strategic, high-impact technical initiatives across our platform engineering organizations. This role serves as a critical bridge between engineering, product, security and business stakeholders, driving execution excellence, operational scale and organizational alignment. The ideal candidate combines strong technical acumen with exceptional program leadership skills, enabling them to manage complex cross-functional programs, drive process improvements, mitigate risks, and deliver innovative Agent and Client-facing experiences. Success in this role requires a data-driven mindset, strong stakeholder management capabilities, and a passion for improving engineering effectiveness in a fast-paced technology environment. Key Responsibilities Lead the end-to-end lifecycle of complex technical programs - from planning and prioritization through execution, launch, and post-implementation review. Drive execution of business-critical initiatives (incl. Agent- and Client-facing features), coordinating multi-team, multi-location efforts across engineering, product, infrastructure, security, and business. Identify and resolve cross-functional dependencies, risks, and blockers; establish program governance, reporting, and execution standards. Partner with engineering leadership on quarterly/annual roadmaps and track KPIs, operational metrics, and executive dashboards. Champion Agile delivery and drive initiatives that improve developer productivity, delivery efficiency, and engineering velocity. Translate complex technical concepts into executive-level, data-driven communications. Required Skills & Experience Bachelor's or Master's degree in computer science, Engineering, or a related field, with 5+ years of Technical Program Management experience in large-scale, high-growth organizations. Proven track record delivering complex, cross-functional technical programs across multiple teams and stakeholders. Strong grounding in SDLC, Agile methodologies, distributed systems, and enterprise-scale platforms. Strong knowledge of cloud-native architectures (preferably AWS), microservices, containerization (Docker, Kubernetes), and CI/CD/DevOps. Exceptional communication skills, able to influence both technical and executive audiences. Expertise in program planning, risk management, dependency tracking, and governance, with strong analytical, data-driven decision-making. Experience defining and managing KPIs, operational metrics, and executive reporting. Nice to Have Skills Experience managing mobile engineering programs and large-scale application delivery. Knowledge of security platforms, security frameworks, and secure software development practices. Experience participating in threat modeling exercises and driving security-focused engineering initiatives. Exposure to developer productivity, platform engineering, or engineering excellence programs. Experience in real estate technology, marketplace platforms, or consumer-facing digital products. Certifications such as PMP, PgMP, AWS Certified Solutions Architect, Certified Scrum Master (CSM), or SAFe Program Consultant. Experience with Jira, Confluence or similar program management and planning tools. Know what it's like to work and grow at Brillio: Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. Know what it's like to work and grow at Brillio: Click here We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Senior Program Manager - R
Brillio New York City, New York
Job DescriptionJob DescriptionAbout Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. Role: Technical Program Manager Role Summary Seeking an experienced Technical Program Manager (TPM) to lead strategic, high-impact technical initiatives across our platform engineering organizations. This role serves as a critical bridge between engineering, product, security and business stakeholders, driving execution excellence, operational scale and organizational alignment. The ideal candidate combines strong technical acumen with exceptional program leadership skills, enabling them to manage complex cross-functional programs, drive process improvements, mitigate risks, and deliver innovative Agent and Client-facing experiences. Success in this role requires a data-driven mindset, strong stakeholder management capabilities, and a passion for improving engineering effectiveness in a fast-paced technology environment. Key Responsibilities Lead the end-to-end lifecycle of complex technical programs - from planning and prioritization through execution, launch, and post-implementation review. Drive execution of business-critical initiatives (incl. Agent- and Client-facing features), coordinating multi-team, multi-location efforts across engineering, product, infrastructure, security, and business. Identify and resolve cross-functional dependencies, risks, and blockers; establish program governance, reporting, and execution standards. Partner with engineering leadership on quarterly/annual roadmaps and track KPIs, operational metrics, and executive dashboards. Champion Agile delivery and drive initiatives that improve developer productivity, delivery efficiency, and engineering velocity. Translate complex technical concepts into executive-level, data-driven communications. Required Skills & Experience Bachelor's or Master's degree in computer science, Engineering, or a related field, with 5+ years of Technical Program Management experience in large-scale, high-growth organizations. Proven track record delivering complex, cross-functional technical programs across multiple teams and stakeholders. Strong grounding in SDLC, Agile methodologies, distributed systems, and enterprise-scale platforms. Strong knowledge of cloud-native architectures (preferably AWS), microservices, containerization (Docker, Kubernetes), and CI/CD/DevOps. Exceptional communication skills, able to influence both technical and executive audiences. Expertise in program planning, risk management, dependency tracking, and governance, with strong analytical, data-driven decision-making. Experience defining and managing KPIs, operational metrics, and executive reporting. Nice to Have Skills Experience managing mobile engineering programs and large-scale application delivery. Knowledge of security platforms, security frameworks, and secure software development practices. Experience participating in threat modeling exercises and driving security-focused engineering initiatives. Exposure to developer productivity, platform engineering, or engineering excellence programs. Experience in real estate technology, marketplace platforms, or consumer-facing digital products. Certifications such as PMP, PgMP, AWS Certified Solutions Architect, Certified Scrum Master (CSM), or SAFe Program Consultant. Experience with Jira, Confluence or similar program management and planning tools. Know what it's like to work and grow at Brillio: Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. Know what it's like to work and grow at Brillio: Click here We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/22/2026
Full time
Job DescriptionJob DescriptionAbout Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. Role: Technical Program Manager Role Summary Seeking an experienced Technical Program Manager (TPM) to lead strategic, high-impact technical initiatives across our platform engineering organizations. This role serves as a critical bridge between engineering, product, security and business stakeholders, driving execution excellence, operational scale and organizational alignment. The ideal candidate combines strong technical acumen with exceptional program leadership skills, enabling them to manage complex cross-functional programs, drive process improvements, mitigate risks, and deliver innovative Agent and Client-facing experiences. Success in this role requires a data-driven mindset, strong stakeholder management capabilities, and a passion for improving engineering effectiveness in a fast-paced technology environment. Key Responsibilities Lead the end-to-end lifecycle of complex technical programs - from planning and prioritization through execution, launch, and post-implementation review. Drive execution of business-critical initiatives (incl. Agent- and Client-facing features), coordinating multi-team, multi-location efforts across engineering, product, infrastructure, security, and business. Identify and resolve cross-functional dependencies, risks, and blockers; establish program governance, reporting, and execution standards. Partner with engineering leadership on quarterly/annual roadmaps and track KPIs, operational metrics, and executive dashboards. Champion Agile delivery and drive initiatives that improve developer productivity, delivery efficiency, and engineering velocity. Translate complex technical concepts into executive-level, data-driven communications. Required Skills & Experience Bachelor's or Master's degree in computer science, Engineering, or a related field, with 5+ years of Technical Program Management experience in large-scale, high-growth organizations. Proven track record delivering complex, cross-functional technical programs across multiple teams and stakeholders. Strong grounding in SDLC, Agile methodologies, distributed systems, and enterprise-scale platforms. Strong knowledge of cloud-native architectures (preferably AWS), microservices, containerization (Docker, Kubernetes), and CI/CD/DevOps. Exceptional communication skills, able to influence both technical and executive audiences. Expertise in program planning, risk management, dependency tracking, and governance, with strong analytical, data-driven decision-making. Experience defining and managing KPIs, operational metrics, and executive reporting. Nice to Have Skills Experience managing mobile engineering programs and large-scale application delivery. Knowledge of security platforms, security frameworks, and secure software development practices. Experience participating in threat modeling exercises and driving security-focused engineering initiatives. Exposure to developer productivity, platform engineering, or engineering excellence programs. Experience in real estate technology, marketplace platforms, or consumer-facing digital products. Certifications such as PMP, PgMP, AWS Certified Solutions Architect, Certified Scrum Master (CSM), or SAFe Program Consultant. Experience with Jira, Confluence or similar program management and planning tools. Know what it's like to work and grow at Brillio: Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. Know what it's like to work and grow at Brillio: Click here We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Senior Technical Project Manager, Digital Experience
Four Hands Austin, Texas
Job DescriptionJob Description Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin's Top Workplaces year after year. We invest in exceptional people - with a team of over 800 and growing - fostering our employees' careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins. Our Digital Experience team is seeking an experienced Senior Digital Project Manager to drive the successful execution of strategic digital initiatives across Four Hands' digital ecosystem. In this role, you'll partner closely with Product Management, Engineering, Product Design, QA, Marketing, and business stakeholders to coordinate cross-functional efforts, manage timelines, dependencies, and risks, and ensure initiatives are delivered efficiently from discovery through launch. You'll play a key role in fostering collaboration, improving delivery processes, and enabling teams to deliver exceptional digital experiences that drive measurable customer and business outcomes. In This Role Lead the planning, coordination, and execution of digital initiatives from intake through launch, ensuring projects are delivered on time, within scope, and aligned with business objectives Lead, coach, and develop assigned team member(s), fostering a collaborative, high-performing environment while supporting individual growth, accountability, and continuous improvement Partner closely with Product Managers to translate product priorities and roadmaps into actionable delivery plans, coordinating work across Engineering, Product Design, QA, Content, and business stakeholders Develop and maintain project plans, timelines, milestones, resource allocations, dependencies, and release schedules across multiple concurrent initiatives Partner with Digital Experience leadership to balance priorities, manage team capacity, and identify delivery risks, ensuring resources are aligned to the highest-value initiatives Proactively identify, manage, and communicate project risks, blockers, dependencies, and scope changes, facilitating timely decisions and issue resolution Facilitate Agile ceremonies, including sprint planning, backlog refinement, daily standups, retrospectives, release planning, and cross-functional status meetings to support efficient team execution Drive clear and consistent communication by providing stakeholders with regular updates on project health, milestones, timelines, risks, decisions, and key dependencies Coordinate complex cross-functional initiatives across Digital Experience, IT, Marketing, Merchandising, Sales, Operations, and external partners to ensure alignment and successful delivery Maintain project documentation, governance artifacts, decision logs, delivery reporting, and project dashboards to provide visibility into project health and progress Monitor team capacity, delivery metrics, and project health to improve predictability, execution quality, and overall delivery effectiveness Champion continuous improvement by identifying opportunities to streamline workflows, strengthen Agile practices, and enhance cross-functional collaboration across the Digital Experience organization Other duties as assigned, in accordance with training and qualifications Uphold the Core Values and be a valuable member of the Four Hands Team Be open and honest Reach for excellence Act with responsibility Value the whole person Enjoy the journey The Ideal Person 8+ years of experience managing digital, software, eCommerce, or technology projects in a cross-functional environment Bachelor's degree in Business, Information Systems, Computer Science, Project Management, or a related field, or equivalent practical experience Proficiency with project management and collaboration tools such as Jira, Confluence, Smartsheet, or similar platforms Demonstrated experience leading complex initiatives from planning through successful delivery Experience working within Agile product development environments, including Scrum and Kanban methodologies Proven ability to manage multiple concurrent projects, balancing priorities, timelines, dependencies, and competing stakeholder needs Experience facilitating Agile ceremonies, project planning, risk management, and cross-functional communication Strong organizational, analytical, and problem-solving skills with exceptional attention to detail. Excellent verbal, written, and interpersonal communication skills, with the ability to communicate effectively with both technical and non-technical audiences About Four Hands Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor - pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home. Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win. And, we are constantly pursuing better - from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs - we are never settled, never done. Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. Visit for more information.
09/22/2026
Full time
Job DescriptionJob Description Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin's Top Workplaces year after year. We invest in exceptional people - with a team of over 800 and growing - fostering our employees' careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins. Our Digital Experience team is seeking an experienced Senior Digital Project Manager to drive the successful execution of strategic digital initiatives across Four Hands' digital ecosystem. In this role, you'll partner closely with Product Management, Engineering, Product Design, QA, Marketing, and business stakeholders to coordinate cross-functional efforts, manage timelines, dependencies, and risks, and ensure initiatives are delivered efficiently from discovery through launch. You'll play a key role in fostering collaboration, improving delivery processes, and enabling teams to deliver exceptional digital experiences that drive measurable customer and business outcomes. In This Role Lead the planning, coordination, and execution of digital initiatives from intake through launch, ensuring projects are delivered on time, within scope, and aligned with business objectives Lead, coach, and develop assigned team member(s), fostering a collaborative, high-performing environment while supporting individual growth, accountability, and continuous improvement Partner closely with Product Managers to translate product priorities and roadmaps into actionable delivery plans, coordinating work across Engineering, Product Design, QA, Content, and business stakeholders Develop and maintain project plans, timelines, milestones, resource allocations, dependencies, and release schedules across multiple concurrent initiatives Partner with Digital Experience leadership to balance priorities, manage team capacity, and identify delivery risks, ensuring resources are aligned to the highest-value initiatives Proactively identify, manage, and communicate project risks, blockers, dependencies, and scope changes, facilitating timely decisions and issue resolution Facilitate Agile ceremonies, including sprint planning, backlog refinement, daily standups, retrospectives, release planning, and cross-functional status meetings to support efficient team execution Drive clear and consistent communication by providing stakeholders with regular updates on project health, milestones, timelines, risks, decisions, and key dependencies Coordinate complex cross-functional initiatives across Digital Experience, IT, Marketing, Merchandising, Sales, Operations, and external partners to ensure alignment and successful delivery Maintain project documentation, governance artifacts, decision logs, delivery reporting, and project dashboards to provide visibility into project health and progress Monitor team capacity, delivery metrics, and project health to improve predictability, execution quality, and overall delivery effectiveness Champion continuous improvement by identifying opportunities to streamline workflows, strengthen Agile practices, and enhance cross-functional collaboration across the Digital Experience organization Other duties as assigned, in accordance with training and qualifications Uphold the Core Values and be a valuable member of the Four Hands Team Be open and honest Reach for excellence Act with responsibility Value the whole person Enjoy the journey The Ideal Person 8+ years of experience managing digital, software, eCommerce, or technology projects in a cross-functional environment Bachelor's degree in Business, Information Systems, Computer Science, Project Management, or a related field, or equivalent practical experience Proficiency with project management and collaboration tools such as Jira, Confluence, Smartsheet, or similar platforms Demonstrated experience leading complex initiatives from planning through successful delivery Experience working within Agile product development environments, including Scrum and Kanban methodologies Proven ability to manage multiple concurrent projects, balancing priorities, timelines, dependencies, and competing stakeholder needs Experience facilitating Agile ceremonies, project planning, risk management, and cross-functional communication Strong organizational, analytical, and problem-solving skills with exceptional attention to detail. Excellent verbal, written, and interpersonal communication skills, with the ability to communicate effectively with both technical and non-technical audiences About Four Hands Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor - pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home. Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win. And, we are constantly pursuing better - from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs - we are never settled, never done. Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. Visit for more information.
Senior Program Manager - R
Brillio Jersey City, New Jersey
Job DescriptionJob DescriptionAbout Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. Role: Technical Program Manager Role Summary Seeking an experienced Technical Program Manager (TPM) to lead strategic, high-impact technical initiatives across our platform engineering organizations. This role serves as a critical bridge between engineering, product, security and business stakeholders, driving execution excellence, operational scale and organizational alignment. The ideal candidate combines strong technical acumen with exceptional program leadership skills, enabling them to manage complex cross-functional programs, drive process improvements, mitigate risks, and deliver innovative Agent and Client-facing experiences. Success in this role requires a data-driven mindset, strong stakeholder management capabilities, and a passion for improving engineering effectiveness in a fast-paced technology environment. Key Responsibilities Lead the end-to-end lifecycle of complex technical programs - from planning and prioritization through execution, launch, and post-implementation review. Drive execution of business-critical initiatives (incl. Agent- and Client-facing features), coordinating multi-team, multi-location efforts across engineering, product, infrastructure, security, and business. Identify and resolve cross-functional dependencies, risks, and blockers; establish program governance, reporting, and execution standards. Partner with engineering leadership on quarterly/annual roadmaps and track KPIs, operational metrics, and executive dashboards. Champion Agile delivery and drive initiatives that improve developer productivity, delivery efficiency, and engineering velocity. Translate complex technical concepts into executive-level, data-driven communications. Required Skills & Experience Bachelor's or Master's degree in computer science, Engineering, or a related field, with 5+ years of Technical Program Management experience in large-scale, high-growth organizations. Proven track record delivering complex, cross-functional technical programs across multiple teams and stakeholders. Strong grounding in SDLC, Agile methodologies, distributed systems, and enterprise-scale platforms. Strong knowledge of cloud-native architectures (preferably AWS), microservices, containerization (Docker, Kubernetes), and CI/CD/DevOps. Exceptional communication skills, able to influence both technical and executive audiences. Expertise in program planning, risk management, dependency tracking, and governance, with strong analytical, data-driven decision-making. Experience defining and managing KPIs, operational metrics, and executive reporting. Nice to Have Skills Experience managing mobile engineering programs and large-scale application delivery. Knowledge of security platforms, security frameworks, and secure software development practices. Experience participating in threat modeling exercises and driving security-focused engineering initiatives. Exposure to developer productivity, platform engineering, or engineering excellence programs. Experience in real estate technology, marketplace platforms, or consumer-facing digital products. Certifications such as PMP, PgMP, AWS Certified Solutions Architect, Certified Scrum Master (CSM), or SAFe Program Consultant. Experience with Jira, Confluence or similar program management and planning tools. Know what it's like to work and grow at Brillio: Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. Know what it's like to work and grow at Brillio: Click here We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/22/2026
Full time
Job DescriptionJob DescriptionAbout Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year. Role: Technical Program Manager Role Summary Seeking an experienced Technical Program Manager (TPM) to lead strategic, high-impact technical initiatives across our platform engineering organizations. This role serves as a critical bridge between engineering, product, security and business stakeholders, driving execution excellence, operational scale and organizational alignment. The ideal candidate combines strong technical acumen with exceptional program leadership skills, enabling them to manage complex cross-functional programs, drive process improvements, mitigate risks, and deliver innovative Agent and Client-facing experiences. Success in this role requires a data-driven mindset, strong stakeholder management capabilities, and a passion for improving engineering effectiveness in a fast-paced technology environment. Key Responsibilities Lead the end-to-end lifecycle of complex technical programs - from planning and prioritization through execution, launch, and post-implementation review. Drive execution of business-critical initiatives (incl. Agent- and Client-facing features), coordinating multi-team, multi-location efforts across engineering, product, infrastructure, security, and business. Identify and resolve cross-functional dependencies, risks, and blockers; establish program governance, reporting, and execution standards. Partner with engineering leadership on quarterly/annual roadmaps and track KPIs, operational metrics, and executive dashboards. Champion Agile delivery and drive initiatives that improve developer productivity, delivery efficiency, and engineering velocity. Translate complex technical concepts into executive-level, data-driven communications. Required Skills & Experience Bachelor's or Master's degree in computer science, Engineering, or a related field, with 5+ years of Technical Program Management experience in large-scale, high-growth organizations. Proven track record delivering complex, cross-functional technical programs across multiple teams and stakeholders. Strong grounding in SDLC, Agile methodologies, distributed systems, and enterprise-scale platforms. Strong knowledge of cloud-native architectures (preferably AWS), microservices, containerization (Docker, Kubernetes), and CI/CD/DevOps. Exceptional communication skills, able to influence both technical and executive audiences. Expertise in program planning, risk management, dependency tracking, and governance, with strong analytical, data-driven decision-making. Experience defining and managing KPIs, operational metrics, and executive reporting. Nice to Have Skills Experience managing mobile engineering programs and large-scale application delivery. Knowledge of security platforms, security frameworks, and secure software development practices. Experience participating in threat modeling exercises and driving security-focused engineering initiatives. Exposure to developer productivity, platform engineering, or engineering excellence programs. Experience in real estate technology, marketplace platforms, or consumer-facing digital products. Certifications such as PMP, PgMP, AWS Certified Solutions Architect, Certified Scrum Master (CSM), or SAFe Program Consultant. Experience with Jira, Confluence or similar program management and planning tools. Know what it's like to work and grow at Brillio: Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. Know what it's like to work and grow at Brillio: Click here We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Application / Production Support Manager
Lincoln IT White Plains, New York
Job DescriptionJob Description Application / Production Support Manager Location: Hybrid / Onsite (New York Metro Area) Job Type: Full-Time Experience Level: Senior Management About the Role We are seeking an experienced Application / Production Support Manager to lead the support, stability, and performance of mission-critical business applications and production systems. This role is responsible for ensuring high availability, operational excellence, and rapid incident resolution while providing leadership to a team of application support professionals. The ideal candidate is both a strategic leader and a hands-on technical expert who thrives in fast-paced, 24x7 environments. You will work closely with infrastructure, development, security, vendors, and business stakeholders to ensure applications remain reliable, secure, and performant. Key ResponsibilitiesProduction Support & Operations Lead day-to-day application and production support operations. Ensure availability, performance, and reliability of business-critical applications and services. Monitor production environments and proactively address issues before they impact users. Coordinate support activities across internal technology teams and third-party vendors. Manage support coverage, escalation procedures, and on-call support processes. Incident & Problem Management Lead Major Incident Management (MIM) activities and coordinate rapid service restoration. Drive root cause analysis (RCA) efforts and implement long-term corrective actions. Track recurring incidents and identify opportunities for permanent remediation. Ensure compliance with Incident, Problem, Change, and Release Management processes. Facilitate post-incident reviews and continuous improvement initiatives. Service Delivery & Operational Excellence Define, monitor, and report on service-level agreements (SLAs), KPIs, and operational metrics. Proactively follow up on persistent production issues through remediation and resolution. Drive service improvement initiatives focused on system reliability, scalability, and efficiency. Ensure adherence to operational standards, governance requirements, and regulatory obligations. Team Leadership & Development Lead, mentor, and develop a team of application support engineers and analysts. Foster a culture of accountability, collaboration, customer service, and continuous learning. Support recruiting, onboarding, training, and career development activities. Establish clear performance expectations and operational objectives. Application Lifecycle & Release Support Partner with development teams during deployments, upgrades, and releases. Review production readiness and support transition-to-operations activities. Participate in change management and release management processes. Maintain support documentation, runbooks, knowledge articles, and operational procedures. Stakeholder Management Serve as the primary point of contact for production support matters. Communicate outages, risks, mitigation plans, and operational updates to leadership. Collaborate with Infrastructure, Security, Development, PMO, and business teams. Manage relationships with software vendors, service providers, and external partners. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education, certifications, training, and experience. 7+ years of IT experience with at least 3 years in Application Support, Production Support, or Service Operations leadership. Experience supporting enterprise applications in a 24x7 production environment. Strong SQL skills for data validation, troubleshooting, root cause analysis, and production support. Experience with Incident, Problem, Change, and Release Management processes. Strong analytical, troubleshooting, and problem-solving abilities. Excellent communication, leadership, and stakeholder management skills. Experience coordinating cross-functional teams during high-priority incidents. Preferred Qualifications ITIL Foundation or ITIL Managing Professional certification. Experience in healthcare, health systems, hospitals, payer organizations, or life sciences environments. Knowledge of HIPAA and healthcare regulatory requirements. Experience supporting clinical, operational, and business applications. Experience supporting Electronic Health Records (EHR), Claims Processing, Revenue Cycle, or other healthcare platforms. Familiarity with application monitoring, observability, and service management tools. What Success Looks Like Consistently meeting or exceeding SLA and operational performance targets. Reduction in recurring production issues through proactive problem management. Improved application stability, availability, and customer satisfaction. Strong collaboration across technology and business teams. Effective leadership of a high-performing support organization. Why Join Us? Lead mission-critical applications and services that directly support business operations. Work with modern technologies and enterprise-scale environments. Collaborate with talented technical and business teams. Grow your leadership impact while remaining hands-on with technology. Competitive compensation, benefits, and career advancement opportunities. Apply today to join a team committed to operational excellence, reliability, and exceptional service delivery. Powered by JazzHR Fa3R9w42EH
09/22/2026
Full time
Job DescriptionJob Description Application / Production Support Manager Location: Hybrid / Onsite (New York Metro Area) Job Type: Full-Time Experience Level: Senior Management About the Role We are seeking an experienced Application / Production Support Manager to lead the support, stability, and performance of mission-critical business applications and production systems. This role is responsible for ensuring high availability, operational excellence, and rapid incident resolution while providing leadership to a team of application support professionals. The ideal candidate is both a strategic leader and a hands-on technical expert who thrives in fast-paced, 24x7 environments. You will work closely with infrastructure, development, security, vendors, and business stakeholders to ensure applications remain reliable, secure, and performant. Key ResponsibilitiesProduction Support & Operations Lead day-to-day application and production support operations. Ensure availability, performance, and reliability of business-critical applications and services. Monitor production environments and proactively address issues before they impact users. Coordinate support activities across internal technology teams and third-party vendors. Manage support coverage, escalation procedures, and on-call support processes. Incident & Problem Management Lead Major Incident Management (MIM) activities and coordinate rapid service restoration. Drive root cause analysis (RCA) efforts and implement long-term corrective actions. Track recurring incidents and identify opportunities for permanent remediation. Ensure compliance with Incident, Problem, Change, and Release Management processes. Facilitate post-incident reviews and continuous improvement initiatives. Service Delivery & Operational Excellence Define, monitor, and report on service-level agreements (SLAs), KPIs, and operational metrics. Proactively follow up on persistent production issues through remediation and resolution. Drive service improvement initiatives focused on system reliability, scalability, and efficiency. Ensure adherence to operational standards, governance requirements, and regulatory obligations. Team Leadership & Development Lead, mentor, and develop a team of application support engineers and analysts. Foster a culture of accountability, collaboration, customer service, and continuous learning. Support recruiting, onboarding, training, and career development activities. Establish clear performance expectations and operational objectives. Application Lifecycle & Release Support Partner with development teams during deployments, upgrades, and releases. Review production readiness and support transition-to-operations activities. Participate in change management and release management processes. Maintain support documentation, runbooks, knowledge articles, and operational procedures. Stakeholder Management Serve as the primary point of contact for production support matters. Communicate outages, risks, mitigation plans, and operational updates to leadership. Collaborate with Infrastructure, Security, Development, PMO, and business teams. Manage relationships with software vendors, service providers, and external partners. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education, certifications, training, and experience. 7+ years of IT experience with at least 3 years in Application Support, Production Support, or Service Operations leadership. Experience supporting enterprise applications in a 24x7 production environment. Strong SQL skills for data validation, troubleshooting, root cause analysis, and production support. Experience with Incident, Problem, Change, and Release Management processes. Strong analytical, troubleshooting, and problem-solving abilities. Excellent communication, leadership, and stakeholder management skills. Experience coordinating cross-functional teams during high-priority incidents. Preferred Qualifications ITIL Foundation or ITIL Managing Professional certification. Experience in healthcare, health systems, hospitals, payer organizations, or life sciences environments. Knowledge of HIPAA and healthcare regulatory requirements. Experience supporting clinical, operational, and business applications. Experience supporting Electronic Health Records (EHR), Claims Processing, Revenue Cycle, or other healthcare platforms. Familiarity with application monitoring, observability, and service management tools. What Success Looks Like Consistently meeting or exceeding SLA and operational performance targets. Reduction in recurring production issues through proactive problem management. Improved application stability, availability, and customer satisfaction. Strong collaboration across technology and business teams. Effective leadership of a high-performing support organization. Why Join Us? Lead mission-critical applications and services that directly support business operations. Work with modern technologies and enterprise-scale environments. Collaborate with talented technical and business teams. Grow your leadership impact while remaining hands-on with technology. Competitive compensation, benefits, and career advancement opportunities. Apply today to join a team committed to operational excellence, reliability, and exceptional service delivery. Powered by JazzHR Fa3R9w42EH
Application / Production Support Manager
Lincoln IT Jersey City, New Jersey
Job DescriptionJob Description Application / Production Support Manager Location: Hybrid / Onsite (New York Metro Area) Job Type: Full-Time Experience Level: Senior Management About the Role We are seeking an experienced Application / Production Support Manager to lead the support, stability, and performance of mission-critical business applications and production systems. This role is responsible for ensuring high availability, operational excellence, and rapid incident resolution while providing leadership to a team of application support professionals. The ideal candidate is both a strategic leader and a hands-on technical expert who thrives in fast-paced, 24x7 environments. You will work closely with infrastructure, development, security, vendors, and business stakeholders to ensure applications remain reliable, secure, and performant. Key ResponsibilitiesProduction Support & Operations Lead day-to-day application and production support operations. Ensure availability, performance, and reliability of business-critical applications and services. Monitor production environments and proactively address issues before they impact users. Coordinate support activities across internal technology teams and third-party vendors. Manage support coverage, escalation procedures, and on-call support processes. Incident & Problem Management Lead Major Incident Management (MIM) activities and coordinate rapid service restoration. Drive root cause analysis (RCA) efforts and implement long-term corrective actions. Track recurring incidents and identify opportunities for permanent remediation. Ensure compliance with Incident, Problem, Change, and Release Management processes. Facilitate post-incident reviews and continuous improvement initiatives. Service Delivery & Operational Excellence Define, monitor, and report on service-level agreements (SLAs), KPIs, and operational metrics. Proactively follow up on persistent production issues through remediation and resolution. Drive service improvement initiatives focused on system reliability, scalability, and efficiency. Ensure adherence to operational standards, governance requirements, and regulatory obligations. Team Leadership & Development Lead, mentor, and develop a team of application support engineers and analysts. Foster a culture of accountability, collaboration, customer service, and continuous learning. Support recruiting, onboarding, training, and career development activities. Establish clear performance expectations and operational objectives. Application Lifecycle & Release Support Partner with development teams during deployments, upgrades, and releases. Review production readiness and support transition-to-operations activities. Participate in change management and release management processes. Maintain support documentation, runbooks, knowledge articles, and operational procedures. Stakeholder Management Serve as the primary point of contact for production support matters. Communicate outages, risks, mitigation plans, and operational updates to leadership. Collaborate with Infrastructure, Security, Development, PMO, and business teams. Manage relationships with software vendors, service providers, and external partners. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education, certifications, training, and experience. 7+ years of IT experience with at least 3 years in Application Support, Production Support, or Service Operations leadership. Experience supporting enterprise applications in a 24x7 production environment. Strong SQL skills for data validation, troubleshooting, root cause analysis, and production support. Experience with Incident, Problem, Change, and Release Management processes. Strong analytical, troubleshooting, and problem-solving abilities. Excellent communication, leadership, and stakeholder management skills. Experience coordinating cross-functional teams during high-priority incidents. Preferred Qualifications ITIL Foundation or ITIL Managing Professional certification. Experience in healthcare, health systems, hospitals, payer organizations, or life sciences environments. Knowledge of HIPAA and healthcare regulatory requirements. Experience supporting clinical, operational, and business applications. Experience supporting Electronic Health Records (EHR), Claims Processing, Revenue Cycle, or other healthcare platforms. Familiarity with application monitoring, observability, and service management tools. What Success Looks Like Consistently meeting or exceeding SLA and operational performance targets. Reduction in recurring production issues through proactive problem management. Improved application stability, availability, and customer satisfaction. Strong collaboration across technology and business teams. Effective leadership of a high-performing support organization. Why Join Us? Lead mission-critical applications and services that directly support business operations. Work with modern technologies and enterprise-scale environments. Collaborate with talented technical and business teams. Grow your leadership impact while remaining hands-on with technology. Competitive compensation, benefits, and career advancement opportunities. Apply today to join a team committed to operational excellence, reliability, and exceptional service delivery. Powered by JazzHR Fa3R9w42EH
09/22/2026
Full time
Job DescriptionJob Description Application / Production Support Manager Location: Hybrid / Onsite (New York Metro Area) Job Type: Full-Time Experience Level: Senior Management About the Role We are seeking an experienced Application / Production Support Manager to lead the support, stability, and performance of mission-critical business applications and production systems. This role is responsible for ensuring high availability, operational excellence, and rapid incident resolution while providing leadership to a team of application support professionals. The ideal candidate is both a strategic leader and a hands-on technical expert who thrives in fast-paced, 24x7 environments. You will work closely with infrastructure, development, security, vendors, and business stakeholders to ensure applications remain reliable, secure, and performant. Key ResponsibilitiesProduction Support & Operations Lead day-to-day application and production support operations. Ensure availability, performance, and reliability of business-critical applications and services. Monitor production environments and proactively address issues before they impact users. Coordinate support activities across internal technology teams and third-party vendors. Manage support coverage, escalation procedures, and on-call support processes. Incident & Problem Management Lead Major Incident Management (MIM) activities and coordinate rapid service restoration. Drive root cause analysis (RCA) efforts and implement long-term corrective actions. Track recurring incidents and identify opportunities for permanent remediation. Ensure compliance with Incident, Problem, Change, and Release Management processes. Facilitate post-incident reviews and continuous improvement initiatives. Service Delivery & Operational Excellence Define, monitor, and report on service-level agreements (SLAs), KPIs, and operational metrics. Proactively follow up on persistent production issues through remediation and resolution. Drive service improvement initiatives focused on system reliability, scalability, and efficiency. Ensure adherence to operational standards, governance requirements, and regulatory obligations. Team Leadership & Development Lead, mentor, and develop a team of application support engineers and analysts. Foster a culture of accountability, collaboration, customer service, and continuous learning. Support recruiting, onboarding, training, and career development activities. Establish clear performance expectations and operational objectives. Application Lifecycle & Release Support Partner with development teams during deployments, upgrades, and releases. Review production readiness and support transition-to-operations activities. Participate in change management and release management processes. Maintain support documentation, runbooks, knowledge articles, and operational procedures. Stakeholder Management Serve as the primary point of contact for production support matters. Communicate outages, risks, mitigation plans, and operational updates to leadership. Collaborate with Infrastructure, Security, Development, PMO, and business teams. Manage relationships with software vendors, service providers, and external partners. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education, certifications, training, and experience. 7+ years of IT experience with at least 3 years in Application Support, Production Support, or Service Operations leadership. Experience supporting enterprise applications in a 24x7 production environment. Strong SQL skills for data validation, troubleshooting, root cause analysis, and production support. Experience with Incident, Problem, Change, and Release Management processes. Strong analytical, troubleshooting, and problem-solving abilities. Excellent communication, leadership, and stakeholder management skills. Experience coordinating cross-functional teams during high-priority incidents. Preferred Qualifications ITIL Foundation or ITIL Managing Professional certification. Experience in healthcare, health systems, hospitals, payer organizations, or life sciences environments. Knowledge of HIPAA and healthcare regulatory requirements. Experience supporting clinical, operational, and business applications. Experience supporting Electronic Health Records (EHR), Claims Processing, Revenue Cycle, or other healthcare platforms. Familiarity with application monitoring, observability, and service management tools. What Success Looks Like Consistently meeting or exceeding SLA and operational performance targets. Reduction in recurring production issues through proactive problem management. Improved application stability, availability, and customer satisfaction. Strong collaboration across technology and business teams. Effective leadership of a high-performing support organization. Why Join Us? Lead mission-critical applications and services that directly support business operations. Work with modern technologies and enterprise-scale environments. Collaborate with talented technical and business teams. Grow your leadership impact while remaining hands-on with technology. Competitive compensation, benefits, and career advancement opportunities. Apply today to join a team committed to operational excellence, reliability, and exceptional service delivery. Powered by JazzHR Fa3R9w42EH
Application / Production Support Manager
Lincoln IT New York City, New York
Job DescriptionJob Description Application / Production Support Manager Location: Hybrid / Onsite (New York Metro Area) Job Type: Full-Time Experience Level: Senior Management About the Role We are seeking an experienced Application / Production Support Manager to lead the support, stability, and performance of mission-critical business applications and production systems. This role is responsible for ensuring high availability, operational excellence, and rapid incident resolution while providing leadership to a team of application support professionals. The ideal candidate is both a strategic leader and a hands-on technical expert who thrives in fast-paced, 24x7 environments. You will work closely with infrastructure, development, security, vendors, and business stakeholders to ensure applications remain reliable, secure, and performant. Key ResponsibilitiesProduction Support & Operations Lead day-to-day application and production support operations. Ensure availability, performance, and reliability of business-critical applications and services. Monitor production environments and proactively address issues before they impact users. Coordinate support activities across internal technology teams and third-party vendors. Manage support coverage, escalation procedures, and on-call support processes. Incident & Problem Management Lead Major Incident Management (MIM) activities and coordinate rapid service restoration. Drive root cause analysis (RCA) efforts and implement long-term corrective actions. Track recurring incidents and identify opportunities for permanent remediation. Ensure compliance with Incident, Problem, Change, and Release Management processes. Facilitate post-incident reviews and continuous improvement initiatives. Service Delivery & Operational Excellence Define, monitor, and report on service-level agreements (SLAs), KPIs, and operational metrics. Proactively follow up on persistent production issues through remediation and resolution. Drive service improvement initiatives focused on system reliability, scalability, and efficiency. Ensure adherence to operational standards, governance requirements, and regulatory obligations. Team Leadership & Development Lead, mentor, and develop a team of application support engineers and analysts. Foster a culture of accountability, collaboration, customer service, and continuous learning. Support recruiting, onboarding, training, and career development activities. Establish clear performance expectations and operational objectives. Application Lifecycle & Release Support Partner with development teams during deployments, upgrades, and releases. Review production readiness and support transition-to-operations activities. Participate in change management and release management processes. Maintain support documentation, runbooks, knowledge articles, and operational procedures. Stakeholder Management Serve as the primary point of contact for production support matters. Communicate outages, risks, mitigation plans, and operational updates to leadership. Collaborate with Infrastructure, Security, Development, PMO, and business teams. Manage relationships with software vendors, service providers, and external partners. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education, certifications, training, and experience. 7+ years of IT experience with at least 3 years in Application Support, Production Support, or Service Operations leadership. Experience supporting enterprise applications in a 24x7 production environment. Strong SQL skills for data validation, troubleshooting, root cause analysis, and production support. Experience with Incident, Problem, Change, and Release Management processes. Strong analytical, troubleshooting, and problem-solving abilities. Excellent communication, leadership, and stakeholder management skills. Experience coordinating cross-functional teams during high-priority incidents. Preferred Qualifications ITIL Foundation or ITIL Managing Professional certification. Experience in healthcare, health systems, hospitals, payer organizations, or life sciences environments. Knowledge of HIPAA and healthcare regulatory requirements. Experience supporting clinical, operational, and business applications. Experience supporting Electronic Health Records (EHR), Claims Processing, Revenue Cycle, or other healthcare platforms. Familiarity with application monitoring, observability, and service management tools. What Success Looks Like Consistently meeting or exceeding SLA and operational performance targets. Reduction in recurring production issues through proactive problem management. Improved application stability, availability, and customer satisfaction. Strong collaboration across technology and business teams. Effective leadership of a high-performing support organization. Why Join Us? Lead mission-critical applications and services that directly support business operations. Work with modern technologies and enterprise-scale environments. Collaborate with talented technical and business teams. Grow your leadership impact while remaining hands-on with technology. Competitive compensation, benefits, and career advancement opportunities. Apply today to join a team committed to operational excellence, reliability, and exceptional service delivery. Powered by JazzHR Fa3R9w42EH
09/22/2026
Full time
Job DescriptionJob Description Application / Production Support Manager Location: Hybrid / Onsite (New York Metro Area) Job Type: Full-Time Experience Level: Senior Management About the Role We are seeking an experienced Application / Production Support Manager to lead the support, stability, and performance of mission-critical business applications and production systems. This role is responsible for ensuring high availability, operational excellence, and rapid incident resolution while providing leadership to a team of application support professionals. The ideal candidate is both a strategic leader and a hands-on technical expert who thrives in fast-paced, 24x7 environments. You will work closely with infrastructure, development, security, vendors, and business stakeholders to ensure applications remain reliable, secure, and performant. Key ResponsibilitiesProduction Support & Operations Lead day-to-day application and production support operations. Ensure availability, performance, and reliability of business-critical applications and services. Monitor production environments and proactively address issues before they impact users. Coordinate support activities across internal technology teams and third-party vendors. Manage support coverage, escalation procedures, and on-call support processes. Incident & Problem Management Lead Major Incident Management (MIM) activities and coordinate rapid service restoration. Drive root cause analysis (RCA) efforts and implement long-term corrective actions. Track recurring incidents and identify opportunities for permanent remediation. Ensure compliance with Incident, Problem, Change, and Release Management processes. Facilitate post-incident reviews and continuous improvement initiatives. Service Delivery & Operational Excellence Define, monitor, and report on service-level agreements (SLAs), KPIs, and operational metrics. Proactively follow up on persistent production issues through remediation and resolution. Drive service improvement initiatives focused on system reliability, scalability, and efficiency. Ensure adherence to operational standards, governance requirements, and regulatory obligations. Team Leadership & Development Lead, mentor, and develop a team of application support engineers and analysts. Foster a culture of accountability, collaboration, customer service, and continuous learning. Support recruiting, onboarding, training, and career development activities. Establish clear performance expectations and operational objectives. Application Lifecycle & Release Support Partner with development teams during deployments, upgrades, and releases. Review production readiness and support transition-to-operations activities. Participate in change management and release management processes. Maintain support documentation, runbooks, knowledge articles, and operational procedures. Stakeholder Management Serve as the primary point of contact for production support matters. Communicate outages, risks, mitigation plans, and operational updates to leadership. Collaborate with Infrastructure, Security, Development, PMO, and business teams. Manage relationships with software vendors, service providers, and external partners. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education, certifications, training, and experience. 7+ years of IT experience with at least 3 years in Application Support, Production Support, or Service Operations leadership. Experience supporting enterprise applications in a 24x7 production environment. Strong SQL skills for data validation, troubleshooting, root cause analysis, and production support. Experience with Incident, Problem, Change, and Release Management processes. Strong analytical, troubleshooting, and problem-solving abilities. Excellent communication, leadership, and stakeholder management skills. Experience coordinating cross-functional teams during high-priority incidents. Preferred Qualifications ITIL Foundation or ITIL Managing Professional certification. Experience in healthcare, health systems, hospitals, payer organizations, or life sciences environments. Knowledge of HIPAA and healthcare regulatory requirements. Experience supporting clinical, operational, and business applications. Experience supporting Electronic Health Records (EHR), Claims Processing, Revenue Cycle, or other healthcare platforms. Familiarity with application monitoring, observability, and service management tools. What Success Looks Like Consistently meeting or exceeding SLA and operational performance targets. Reduction in recurring production issues through proactive problem management. Improved application stability, availability, and customer satisfaction. Strong collaboration across technology and business teams. Effective leadership of a high-performing support organization. Why Join Us? Lead mission-critical applications and services that directly support business operations. Work with modern technologies and enterprise-scale environments. Collaborate with talented technical and business teams. Grow your leadership impact while remaining hands-on with technology. Competitive compensation, benefits, and career advancement opportunities. Apply today to join a team committed to operational excellence, reliability, and exceptional service delivery. Powered by JazzHR Fa3R9w42EH
Senior IT Project Manager
Pivot Point Solutions Oakland, California
Job DescriptionJob Description Pivot Point Solutions Pivot Point Solutions is a California-based technology consulting firm that specializes in delivering IT solutions and support for the construction and utility industries. We partner with organizations across the state to provide reliable technology services that improve operational efficiency, enhance project delivery, and support critical business systems. Our team understands the unique technology challenges facing construction and utility organizations, from field operations and infrastructure projects to enterprise applications and cybersecurity. By combining industry expertise with responsive service, we help clients modernize their technology environments, streamline workflows, and maintain secure, reliable IT systems that support long-term growth. Job Overview Title: Senior IT Project Manager Sector: Information Technology / Privacy & Compliance Seniority: Senior Level Location: Oakland, CA Job Type: Hybrid - Minimum 1 Day per Week Onsite, Additional Days Based on Business Needs Contract Length: 6 Months + Compensation: $66.45 - $88.09/hour Role Overview Pivot Point Solutions is seeking an experienced Senior IT Project Manager to lead complex technology initiatives with an emphasis on Consumer Privacy and Cookie Compliance. This role will manage multiple concurrent projects and coordinate across IT, business, privacy, compliance, vendors, and other stakeholders to deliver initiatives within established scope, schedule, budget, and quality expectations. The ideal candidate has 8+ years of experience managing complex enterprise IT projects and direct experience delivering consumer privacy or cookie compliance initiatives. This position requires strong project governance, financial management, risk management, executive communication, and cross-functional leadership skills in a structured enterprise environment. Your Day-to-Day Activities Lead one or more concurrent, complex IT projects from initiation through implementation and closeout. Manage consumer privacy and cookie compliance technology initiatives involving cross-functional business, IT, privacy, compliance, and vendor teams. Define project requirements, objectives, scope, deliverables, timelines, resources, and success criteria. Develop and maintain detailed project schedules, work plans, milestones, dependencies, and delivery forecasts. Establish project teams and clearly communicate responsibilities, expectations, and accountability. Lead project kickoff meetings and ongoing stakeholder and project-team discussions. Track and manage project risks, issues, decisions, dependencies, changes, and action items. Develop mitigation strategies and drive resolution of schedule, scope, resource, and delivery challenges. Manage project budgets and accurately forecast resource, material, vendor, and contract costs. Monitor project performance against established cost, schedule, scope, and quality objectives. Develop project metrics and reporting to provide visibility into progress, risks, and overall project health. Communicate project status, recommendations, risks, and escalations to sponsors, stakeholders, and management. Coordinate professional services, vendors, contracts, and project-related procurement activities. Build productive working relationships with project sponsors, business partners, vendors, and technical teams. Lead project management analysts, schedulers, and other supporting project resources as needed. Mentor and provide project management guidance to developing team members. Maintain accurate project documentation throughout the delivery lifecycle. Prepare project records and documentation for closure, retention, compliance, and potential audit activities. Support a structured PMO environment and follow established project management standards and methodologies. The Job Requirements Bachelor's degree in Computer Science, Business, Engineering, or a related field, or equivalent professional experience. 8+ years of experience managing complex enterprise IT projects, software implementations, or technology delivery initiatives. Direct project management experience involving Consumer Privacy and/or Cookie Compliance initiatives. Active Project Management Professional (PMP) certification from PMI. Demonstrated experience managing multiple concurrent projects or complex cross-functional initiatives. Experience managing project scope, schedule, budget, resources, risks, issues, dependencies, and change. Strong experience developing and maintaining detailed project schedules and work plans. Experience managing project budgets and developing cost and resource forecasts. Experience working with IT professional services agreements, vendors, contracts, and external resources. Strong understanding of enterprise IT organizations, roles, delivery processes, and governance. Experience leading teams within a matrixed organizational environment. Strong risk management, negotiation, problem-solving, and conflict-resolution skills. Excellent written and verbal communication skills with the ability to work across technical and non-technical stakeholder groups. Ability to independently manage complex projects while providing direction to supporting project resources. Must be able to work onsite in Oakland at least one day per week, with additional onsite attendance based on business needs. You'll Stand Out If You Have Experience delivering enterprise consumer privacy programs involving cookie consent, tracking technologies, consent management, or digital privacy compliance. Experience supporting privacy initiatives involving CCPA/CPRA or other applicable consumer privacy requirements. Experience implementing or integrating Consent Management Platforms (CMPs) or related privacy technologies. Experience working within a mature enterprise IT PMO. Experience leading projects with budgets ranging from approximately $100K to $10M. Advanced knowledge of project financial management, resource planning, and vendor management. Experience with enterprise Project Portfolio Management (PPM) platforms. Advanced degree in Computer Science, Business, or a related discipline. Additional formal project or program management training or certification. About Pivot Point Solutions Pivot Point Solutions delivers technology consulting and support services to organizations throughout California's construction and utility industries. Our consultants support critical technology initiatives spanning cybersecurity, enterprise applications, infrastructure, data, privacy, compliance, and operational systems. We partner with clients to provide experienced professionals who can operate effectively within complex organizations, lead cross-functional teams, and deliver high-visibility technology initiatives with disciplined project governance and accountability.
09/22/2026
Full time
Job DescriptionJob Description Pivot Point Solutions Pivot Point Solutions is a California-based technology consulting firm that specializes in delivering IT solutions and support for the construction and utility industries. We partner with organizations across the state to provide reliable technology services that improve operational efficiency, enhance project delivery, and support critical business systems. Our team understands the unique technology challenges facing construction and utility organizations, from field operations and infrastructure projects to enterprise applications and cybersecurity. By combining industry expertise with responsive service, we help clients modernize their technology environments, streamline workflows, and maintain secure, reliable IT systems that support long-term growth. Job Overview Title: Senior IT Project Manager Sector: Information Technology / Privacy & Compliance Seniority: Senior Level Location: Oakland, CA Job Type: Hybrid - Minimum 1 Day per Week Onsite, Additional Days Based on Business Needs Contract Length: 6 Months + Compensation: $66.45 - $88.09/hour Role Overview Pivot Point Solutions is seeking an experienced Senior IT Project Manager to lead complex technology initiatives with an emphasis on Consumer Privacy and Cookie Compliance. This role will manage multiple concurrent projects and coordinate across IT, business, privacy, compliance, vendors, and other stakeholders to deliver initiatives within established scope, schedule, budget, and quality expectations. The ideal candidate has 8+ years of experience managing complex enterprise IT projects and direct experience delivering consumer privacy or cookie compliance initiatives. This position requires strong project governance, financial management, risk management, executive communication, and cross-functional leadership skills in a structured enterprise environment. Your Day-to-Day Activities Lead one or more concurrent, complex IT projects from initiation through implementation and closeout. Manage consumer privacy and cookie compliance technology initiatives involving cross-functional business, IT, privacy, compliance, and vendor teams. Define project requirements, objectives, scope, deliverables, timelines, resources, and success criteria. Develop and maintain detailed project schedules, work plans, milestones, dependencies, and delivery forecasts. Establish project teams and clearly communicate responsibilities, expectations, and accountability. Lead project kickoff meetings and ongoing stakeholder and project-team discussions. Track and manage project risks, issues, decisions, dependencies, changes, and action items. Develop mitigation strategies and drive resolution of schedule, scope, resource, and delivery challenges. Manage project budgets and accurately forecast resource, material, vendor, and contract costs. Monitor project performance against established cost, schedule, scope, and quality objectives. Develop project metrics and reporting to provide visibility into progress, risks, and overall project health. Communicate project status, recommendations, risks, and escalations to sponsors, stakeholders, and management. Coordinate professional services, vendors, contracts, and project-related procurement activities. Build productive working relationships with project sponsors, business partners, vendors, and technical teams. Lead project management analysts, schedulers, and other supporting project resources as needed. Mentor and provide project management guidance to developing team members. Maintain accurate project documentation throughout the delivery lifecycle. Prepare project records and documentation for closure, retention, compliance, and potential audit activities. Support a structured PMO environment and follow established project management standards and methodologies. The Job Requirements Bachelor's degree in Computer Science, Business, Engineering, or a related field, or equivalent professional experience. 8+ years of experience managing complex enterprise IT projects, software implementations, or technology delivery initiatives. Direct project management experience involving Consumer Privacy and/or Cookie Compliance initiatives. Active Project Management Professional (PMP) certification from PMI. Demonstrated experience managing multiple concurrent projects or complex cross-functional initiatives. Experience managing project scope, schedule, budget, resources, risks, issues, dependencies, and change. Strong experience developing and maintaining detailed project schedules and work plans. Experience managing project budgets and developing cost and resource forecasts. Experience working with IT professional services agreements, vendors, contracts, and external resources. Strong understanding of enterprise IT organizations, roles, delivery processes, and governance. Experience leading teams within a matrixed organizational environment. Strong risk management, negotiation, problem-solving, and conflict-resolution skills. Excellent written and verbal communication skills with the ability to work across technical and non-technical stakeholder groups. Ability to independently manage complex projects while providing direction to supporting project resources. Must be able to work onsite in Oakland at least one day per week, with additional onsite attendance based on business needs. You'll Stand Out If You Have Experience delivering enterprise consumer privacy programs involving cookie consent, tracking technologies, consent management, or digital privacy compliance. Experience supporting privacy initiatives involving CCPA/CPRA or other applicable consumer privacy requirements. Experience implementing or integrating Consent Management Platforms (CMPs) or related privacy technologies. Experience working within a mature enterprise IT PMO. Experience leading projects with budgets ranging from approximately $100K to $10M. Advanced knowledge of project financial management, resource planning, and vendor management. Experience with enterprise Project Portfolio Management (PPM) platforms. Advanced degree in Computer Science, Business, or a related discipline. Additional formal project or program management training or certification. About Pivot Point Solutions Pivot Point Solutions delivers technology consulting and support services to organizations throughout California's construction and utility industries. Our consultants support critical technology initiatives spanning cybersecurity, enterprise applications, infrastructure, data, privacy, compliance, and operational systems. We partner with clients to provide experienced professionals who can operate effectively within complex organizations, lead cross-functional teams, and deliver high-visibility technology initiatives with disciplined project governance and accountability.
() Senior Digital Program Manager
Diversified Services Network, Inc. Oak Park, Illinois
Job DescriptionJob Description Diversified Services Network, Inc. (DSN) is seeking a full-time Senior Digital Program Manager to join our team in their choice of our Chicago, IL, Peoria, IL or Dallas, TX office locations. We offer a hybrid work model, requiring onsite work when needed, benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk! Position Overview The Senior Digital Program Manager is responsible for the delivery of platform features and capabilities across multiple development and scrum teams, interfacing with technical staff, management, and business resources. This role manages the delivery of a group of related projects that support a common program goal aligned with digital strategy, while providing leadership and mentorship to less experienced project managers. Key Contributions & Responsibilities Manage the planning and execution of project deliverables, ensuring successful, on-time, on-budget, and error-free completion of projects Manage the project charter, communications, metrics, reporting, and overall program plan, including dependencies between related projects and program budget Use knowledge of cloud-based platforms and digital processes, along with business acumen, to guide cross-functional teams in project execution Manage multiple projects concurrently Apply advanced knowledge of the organization's products and services, internal systems and processes, and relevant external factors (competitors, laws and regulations, market conditions) to meet or exceed customer expectations Serve as the principal communicator with clients and internal stakeholders regarding project status Identify and manage risks and issues; log and review program risks with stakeholders and take timely action to mitigate or eliminate them Define program scope and success indicators to realize program benefits within a defined timeframe Apply Agile or Waterfall program management methodology as relevant to program execution, following current industry practices (e.g., DevOps, Continuous Integration/Continuous Delivery) to maximize velocity and innovation Prioritize program requirements in partnership with the Product Owner and other stakeholders Develop the communication plan and stakeholder management plan for the program, including a stakeholder register and analysis of stakeholder positions Provide regular updates to business stakeholders and consumers of program deliverables Create and manage dependencies across active projects, collaborating across the program to leverage diverse ideas Provide leadership and mentorship to project managers within the program, evaluating team members and identifying resources or training needed to strengthen the team Develop a rough order of magnitude for the program budget, track actuals, and complete quarterly spend forecasts Communicate program status using a visual reporting tool and maintain program artifacts, including lessons learned, in a shared, accessible location Serve as an advocate for the program to support its successful adoption Requirements Education & Experience - Required Bachelor's degree in Information Systems, Computer Science, or a related field AND 8+ years of professional experience in this capacity, OR Master's degree AND 5+ years of experience Experience working with large programs or enterprise organizations Technical Skills - Required 5+ years of experience with Agile project management Experience working with data engineering teams on end-to-end application and data migration initiatives Technical education or background in developmental engineering management Knowledge of Microsoft Azure DevOps Experience managing software development projects/programs in large matrix organizations Familiarity with the application development life cycle Technical Skills - Nice to Have Experience leading cross-organizational system testing teams Scrum Master certification Familiarity with manual and automated system testing techniques AWS Cloud certification Soft Skills - Required Advanced interpersonal skills to foster cooperative working relationships inside and outside the department Ability to drive issues to resolution Excellent communication skills, with the ability to engage effectively with all levels of the organization Benefits 401(k) Dental insurance Vision Insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Paid Holidays Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! Salary Expectations: $110,000-115,000 annually
09/22/2026
Full time
Job DescriptionJob Description Diversified Services Network, Inc. (DSN) is seeking a full-time Senior Digital Program Manager to join our team in their choice of our Chicago, IL, Peoria, IL or Dallas, TX office locations. We offer a hybrid work model, requiring onsite work when needed, benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk! Position Overview The Senior Digital Program Manager is responsible for the delivery of platform features and capabilities across multiple development and scrum teams, interfacing with technical staff, management, and business resources. This role manages the delivery of a group of related projects that support a common program goal aligned with digital strategy, while providing leadership and mentorship to less experienced project managers. Key Contributions & Responsibilities Manage the planning and execution of project deliverables, ensuring successful, on-time, on-budget, and error-free completion of projects Manage the project charter, communications, metrics, reporting, and overall program plan, including dependencies between related projects and program budget Use knowledge of cloud-based platforms and digital processes, along with business acumen, to guide cross-functional teams in project execution Manage multiple projects concurrently Apply advanced knowledge of the organization's products and services, internal systems and processes, and relevant external factors (competitors, laws and regulations, market conditions) to meet or exceed customer expectations Serve as the principal communicator with clients and internal stakeholders regarding project status Identify and manage risks and issues; log and review program risks with stakeholders and take timely action to mitigate or eliminate them Define program scope and success indicators to realize program benefits within a defined timeframe Apply Agile or Waterfall program management methodology as relevant to program execution, following current industry practices (e.g., DevOps, Continuous Integration/Continuous Delivery) to maximize velocity and innovation Prioritize program requirements in partnership with the Product Owner and other stakeholders Develop the communication plan and stakeholder management plan for the program, including a stakeholder register and analysis of stakeholder positions Provide regular updates to business stakeholders and consumers of program deliverables Create and manage dependencies across active projects, collaborating across the program to leverage diverse ideas Provide leadership and mentorship to project managers within the program, evaluating team members and identifying resources or training needed to strengthen the team Develop a rough order of magnitude for the program budget, track actuals, and complete quarterly spend forecasts Communicate program status using a visual reporting tool and maintain program artifacts, including lessons learned, in a shared, accessible location Serve as an advocate for the program to support its successful adoption Requirements Education & Experience - Required Bachelor's degree in Information Systems, Computer Science, or a related field AND 8+ years of professional experience in this capacity, OR Master's degree AND 5+ years of experience Experience working with large programs or enterprise organizations Technical Skills - Required 5+ years of experience with Agile project management Experience working with data engineering teams on end-to-end application and data migration initiatives Technical education or background in developmental engineering management Knowledge of Microsoft Azure DevOps Experience managing software development projects/programs in large matrix organizations Familiarity with the application development life cycle Technical Skills - Nice to Have Experience leading cross-organizational system testing teams Scrum Master certification Familiarity with manual and automated system testing techniques AWS Cloud certification Soft Skills - Required Advanced interpersonal skills to foster cooperative working relationships inside and outside the department Ability to drive issues to resolution Excellent communication skills, with the ability to engage effectively with all levels of the organization Benefits 401(k) Dental insurance Vision Insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Paid Holidays Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! Salary Expectations: $110,000-115,000 annually
() Senior Digital Program Manager
Diversified Services Network, Inc. Evanston, Illinois
Job DescriptionJob Description Diversified Services Network, Inc. (DSN) is seeking a full-time Senior Digital Program Manager to join our team in their choice of our Chicago, IL, Peoria, IL or Dallas, TX office locations. We offer a hybrid work model, requiring onsite work when needed, benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk! Position Overview The Senior Digital Program Manager is responsible for the delivery of platform features and capabilities across multiple development and scrum teams, interfacing with technical staff, management, and business resources. This role manages the delivery of a group of related projects that support a common program goal aligned with digital strategy, while providing leadership and mentorship to less experienced project managers. Key Contributions & Responsibilities Manage the planning and execution of project deliverables, ensuring successful, on-time, on-budget, and error-free completion of projects Manage the project charter, communications, metrics, reporting, and overall program plan, including dependencies between related projects and program budget Use knowledge of cloud-based platforms and digital processes, along with business acumen, to guide cross-functional teams in project execution Manage multiple projects concurrently Apply advanced knowledge of the organization's products and services, internal systems and processes, and relevant external factors (competitors, laws and regulations, market conditions) to meet or exceed customer expectations Serve as the principal communicator with clients and internal stakeholders regarding project status Identify and manage risks and issues; log and review program risks with stakeholders and take timely action to mitigate or eliminate them Define program scope and success indicators to realize program benefits within a defined timeframe Apply Agile or Waterfall program management methodology as relevant to program execution, following current industry practices (e.g., DevOps, Continuous Integration/Continuous Delivery) to maximize velocity and innovation Prioritize program requirements in partnership with the Product Owner and other stakeholders Develop the communication plan and stakeholder management plan for the program, including a stakeholder register and analysis of stakeholder positions Provide regular updates to business stakeholders and consumers of program deliverables Create and manage dependencies across active projects, collaborating across the program to leverage diverse ideas Provide leadership and mentorship to project managers within the program, evaluating team members and identifying resources or training needed to strengthen the team Develop a rough order of magnitude for the program budget, track actuals, and complete quarterly spend forecasts Communicate program status using a visual reporting tool and maintain program artifacts, including lessons learned, in a shared, accessible location Serve as an advocate for the program to support its successful adoption Requirements Education & Experience - Required Bachelor's degree in Information Systems, Computer Science, or a related field AND 8+ years of professional experience in this capacity, OR Master's degree AND 5+ years of experience Experience working with large programs or enterprise organizations Technical Skills - Required 5+ years of experience with Agile project management Experience working with data engineering teams on end-to-end application and data migration initiatives Technical education or background in developmental engineering management Knowledge of Microsoft Azure DevOps Experience managing software development projects/programs in large matrix organizations Familiarity with the application development life cycle Technical Skills - Nice to Have Experience leading cross-organizational system testing teams Scrum Master certification Familiarity with manual and automated system testing techniques AWS Cloud certification Soft Skills - Required Advanced interpersonal skills to foster cooperative working relationships inside and outside the department Ability to drive issues to resolution Excellent communication skills, with the ability to engage effectively with all levels of the organization Benefits 401(k) Dental insurance Vision Insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Paid Holidays Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! Salary Expectations: $110,000-115,000 annually
09/22/2026
Full time
Job DescriptionJob Description Diversified Services Network, Inc. (DSN) is seeking a full-time Senior Digital Program Manager to join our team in their choice of our Chicago, IL, Peoria, IL or Dallas, TX office locations. We offer a hybrid work model, requiring onsite work when needed, benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk! Position Overview The Senior Digital Program Manager is responsible for the delivery of platform features and capabilities across multiple development and scrum teams, interfacing with technical staff, management, and business resources. This role manages the delivery of a group of related projects that support a common program goal aligned with digital strategy, while providing leadership and mentorship to less experienced project managers. Key Contributions & Responsibilities Manage the planning and execution of project deliverables, ensuring successful, on-time, on-budget, and error-free completion of projects Manage the project charter, communications, metrics, reporting, and overall program plan, including dependencies between related projects and program budget Use knowledge of cloud-based platforms and digital processes, along with business acumen, to guide cross-functional teams in project execution Manage multiple projects concurrently Apply advanced knowledge of the organization's products and services, internal systems and processes, and relevant external factors (competitors, laws and regulations, market conditions) to meet or exceed customer expectations Serve as the principal communicator with clients and internal stakeholders regarding project status Identify and manage risks and issues; log and review program risks with stakeholders and take timely action to mitigate or eliminate them Define program scope and success indicators to realize program benefits within a defined timeframe Apply Agile or Waterfall program management methodology as relevant to program execution, following current industry practices (e.g., DevOps, Continuous Integration/Continuous Delivery) to maximize velocity and innovation Prioritize program requirements in partnership with the Product Owner and other stakeholders Develop the communication plan and stakeholder management plan for the program, including a stakeholder register and analysis of stakeholder positions Provide regular updates to business stakeholders and consumers of program deliverables Create and manage dependencies across active projects, collaborating across the program to leverage diverse ideas Provide leadership and mentorship to project managers within the program, evaluating team members and identifying resources or training needed to strengthen the team Develop a rough order of magnitude for the program budget, track actuals, and complete quarterly spend forecasts Communicate program status using a visual reporting tool and maintain program artifacts, including lessons learned, in a shared, accessible location Serve as an advocate for the program to support its successful adoption Requirements Education & Experience - Required Bachelor's degree in Information Systems, Computer Science, or a related field AND 8+ years of professional experience in this capacity, OR Master's degree AND 5+ years of experience Experience working with large programs or enterprise organizations Technical Skills - Required 5+ years of experience with Agile project management Experience working with data engineering teams on end-to-end application and data migration initiatives Technical education or background in developmental engineering management Knowledge of Microsoft Azure DevOps Experience managing software development projects/programs in large matrix organizations Familiarity with the application development life cycle Technical Skills - Nice to Have Experience leading cross-organizational system testing teams Scrum Master certification Familiarity with manual and automated system testing techniques AWS Cloud certification Soft Skills - Required Advanced interpersonal skills to foster cooperative working relationships inside and outside the department Ability to drive issues to resolution Excellent communication skills, with the ability to engage effectively with all levels of the organization Benefits 401(k) Dental insurance Vision Insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Paid Holidays Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! Salary Expectations: $110,000-115,000 annually
() Senior Digital Program Manager
Diversified Services Network, Inc. Chicago, Illinois
Job DescriptionJob Description Diversified Services Network, Inc. (DSN) is seeking a full-time Senior Digital Program Manager to join our team in their choice of our Chicago, IL, Peoria, IL or Dallas, TX office locations. We offer a hybrid work model, requiring onsite work when needed, benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk! Position Overview The Senior Digital Program Manager is responsible for the delivery of platform features and capabilities across multiple development and scrum teams, interfacing with technical staff, management, and business resources. This role manages the delivery of a group of related projects that support a common program goal aligned with digital strategy, while providing leadership and mentorship to less experienced project managers. Key Contributions & Responsibilities Manage the planning and execution of project deliverables, ensuring successful, on-time, on-budget, and error-free completion of projects Manage the project charter, communications, metrics, reporting, and overall program plan, including dependencies between related projects and program budget Use knowledge of cloud-based platforms and digital processes, along with business acumen, to guide cross-functional teams in project execution Manage multiple projects concurrently Apply advanced knowledge of the organization's products and services, internal systems and processes, and relevant external factors (competitors, laws and regulations, market conditions) to meet or exceed customer expectations Serve as the principal communicator with clients and internal stakeholders regarding project status Identify and manage risks and issues; log and review program risks with stakeholders and take timely action to mitigate or eliminate them Define program scope and success indicators to realize program benefits within a defined timeframe Apply Agile or Waterfall program management methodology as relevant to program execution, following current industry practices (e.g., DevOps, Continuous Integration/Continuous Delivery) to maximize velocity and innovation Prioritize program requirements in partnership with the Product Owner and other stakeholders Develop the communication plan and stakeholder management plan for the program, including a stakeholder register and analysis of stakeholder positions Provide regular updates to business stakeholders and consumers of program deliverables Create and manage dependencies across active projects, collaborating across the program to leverage diverse ideas Provide leadership and mentorship to project managers within the program, evaluating team members and identifying resources or training needed to strengthen the team Develop a rough order of magnitude for the program budget, track actuals, and complete quarterly spend forecasts Communicate program status using a visual reporting tool and maintain program artifacts, including lessons learned, in a shared, accessible location Serve as an advocate for the program to support its successful adoption Requirements Education & Experience - Required Bachelor's degree in Information Systems, Computer Science, or a related field AND 8+ years of professional experience in this capacity, OR Master's degree AND 5+ years of experience Experience working with large programs or enterprise organizations Technical Skills - Required 5+ years of experience with Agile project management Experience working with data engineering teams on end-to-end application and data migration initiatives Technical education or background in developmental engineering management Knowledge of Microsoft Azure DevOps Experience managing software development projects/programs in large matrix organizations Familiarity with the application development life cycle Technical Skills - Nice to Have Experience leading cross-organizational system testing teams Scrum Master certification Familiarity with manual and automated system testing techniques AWS Cloud certification Soft Skills - Required Advanced interpersonal skills to foster cooperative working relationships inside and outside the department Ability to drive issues to resolution Excellent communication skills, with the ability to engage effectively with all levels of the organization Benefits 401(k) Dental insurance Vision Insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Paid Holidays Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! Salary Expectations: $110,000-115,000 annually
09/22/2026
Full time
Job DescriptionJob Description Diversified Services Network, Inc. (DSN) is seeking a full-time Senior Digital Program Manager to join our team in their choice of our Chicago, IL, Peoria, IL or Dallas, TX office locations. We offer a hybrid work model, requiring onsite work when needed, benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk! Position Overview The Senior Digital Program Manager is responsible for the delivery of platform features and capabilities across multiple development and scrum teams, interfacing with technical staff, management, and business resources. This role manages the delivery of a group of related projects that support a common program goal aligned with digital strategy, while providing leadership and mentorship to less experienced project managers. Key Contributions & Responsibilities Manage the planning and execution of project deliverables, ensuring successful, on-time, on-budget, and error-free completion of projects Manage the project charter, communications, metrics, reporting, and overall program plan, including dependencies between related projects and program budget Use knowledge of cloud-based platforms and digital processes, along with business acumen, to guide cross-functional teams in project execution Manage multiple projects concurrently Apply advanced knowledge of the organization's products and services, internal systems and processes, and relevant external factors (competitors, laws and regulations, market conditions) to meet or exceed customer expectations Serve as the principal communicator with clients and internal stakeholders regarding project status Identify and manage risks and issues; log and review program risks with stakeholders and take timely action to mitigate or eliminate them Define program scope and success indicators to realize program benefits within a defined timeframe Apply Agile or Waterfall program management methodology as relevant to program execution, following current industry practices (e.g., DevOps, Continuous Integration/Continuous Delivery) to maximize velocity and innovation Prioritize program requirements in partnership with the Product Owner and other stakeholders Develop the communication plan and stakeholder management plan for the program, including a stakeholder register and analysis of stakeholder positions Provide regular updates to business stakeholders and consumers of program deliverables Create and manage dependencies across active projects, collaborating across the program to leverage diverse ideas Provide leadership and mentorship to project managers within the program, evaluating team members and identifying resources or training needed to strengthen the team Develop a rough order of magnitude for the program budget, track actuals, and complete quarterly spend forecasts Communicate program status using a visual reporting tool and maintain program artifacts, including lessons learned, in a shared, accessible location Serve as an advocate for the program to support its successful adoption Requirements Education & Experience - Required Bachelor's degree in Information Systems, Computer Science, or a related field AND 8+ years of professional experience in this capacity, OR Master's degree AND 5+ years of experience Experience working with large programs or enterprise organizations Technical Skills - Required 5+ years of experience with Agile project management Experience working with data engineering teams on end-to-end application and data migration initiatives Technical education or background in developmental engineering management Knowledge of Microsoft Azure DevOps Experience managing software development projects/programs in large matrix organizations Familiarity with the application development life cycle Technical Skills - Nice to Have Experience leading cross-organizational system testing teams Scrum Master certification Familiarity with manual and automated system testing techniques AWS Cloud certification Soft Skills - Required Advanced interpersonal skills to foster cooperative working relationships inside and outside the department Ability to drive issues to resolution Excellent communication skills, with the ability to engage effectively with all levels of the organization Benefits 401(k) Dental insurance Vision Insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Paid Holidays Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! Salary Expectations: $110,000-115,000 annually
Implementation Manager
Air Pittsburgh, Pennsylvania
Job DescriptionJob DescriptionCompany Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking an experienced professional to drive robust software adoption across Air's SaaS user base and manage a team of Implementation Engineers. In this role as an Implementation Manager, you will be responsible for defining and optimizing user engagement by driving new, outcome-oriented initiatives. You will own the implementation and technical enablement of strategic deployments, provide surge support to deployments assigned to your direct reports, and work closely with Engagement Managers and Sales to align on account strategies, renewal forecasting, staffing plans, and account opportunities and risks. You will strengthen the product feedback loop and build effective relationships with Product Managers, Engineering, Data Science, and QA. You will be accountable for implementing operational practices to track performance of teams and individuals. You understand the US Government and Defense acquisition processes and the importance of effective and efficient program management, supply chain risk management, and program and technology modernization. You ask hard, uncomfortable questions. You have a professional acumen that allows you to lead conversations with top government agency officials. You know there are always multiple answers to hard problems, and you know how to engage in a constructive dialogue to find the best path forward. Success in this role requires deep expertise in Air's software and data, strong communication and organizational skills, and the ability to lead and influence people, not just through words but by example. You must collaborate effectively with cross-functional teams to achieve common objectives, while also leading various projects simultaneously. You will hire and develop Implementation Engineers and Senior Implementation Engineers, and guide them as they embed with customers to deliver exceptional technical implementation and support. The ideal candidate for this role will have experience in setting and assessing key performance metrics, making responsible decisions in ambiguous settings, and delivering results related to technical product implementation and user adoption, in service of retention and renewal. This role is a full-time position located out of our office in Arlington, VA. This role requires up to 50% travel to client sites across the United States. Scope of Responsibilities Hire, train, and lead a team of software Implementation Engineers Plan and allocate IE resources, monitor progress, and keep stakeholders informed throughout the deployment lifecycle Develop expertise in Air's customers, offerings, and data, and support customers as a Air product and data expert Proactively drive utilization of the product using targeted training and engagement strategies that drive mission outcomes and analytical insights for platform users Oversee the execution of user engagement best practices to drive product utilization using targeted engagement strategies Execute the successful implementation of software and data to Air's customers and address and solve user needs through the use of Air's platform and creatively develop solutions to difficult user problems Develop and implement scalable delivery frameworks and methodologies to ensure alignment between strategic objectives and tactical execution, driving consistency and efficiency across deployments. Use coding languages (SQL, Python) to conduct technical platform configuration and data integration and provide technical guidance to Implementation Engineers Capture client feedback, surface user problems, and elicit user needs and workflows to support the evolution of the Air platform Collaborate with Air Engagement Managers and Product Managers to capture market demand for inclusion into Air's offerings Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate Build and manage client relationships Lead execution teams and/or work streams Help drive and enable renewal and expansion, reduce churn, and drive new business growth through greater advocacy Provide leadership to a highly motivated and engaged team Be an inspirational role model by challenging and maximizing the strength of the team and aligning their efforts to the mission and vision of the organization Qualifications U.S. Citizenship is required Bachelor's Degree Required Skills: Expertise in national security, defense policy, federal budgeting, acquisition and procurement processes, government contracting, supply chains, and/or product management for public sector customers Minimum of five (5) years of experience in customer success, public sector consulting, advisory services, software-as-a-service (SaaS) or subscription-based tools, information services, or data analytics Minimum of two (2) years of people management experience Proven excellence in interacting with DoD and/or national security senior leaders Strong written and oral communication skills, including strong presentation skills Knowledge of Federal organizations and functions, e.g. understanding organizational structures, hierarchies, and how to apply software product use cases to target stakeholders Passionate about leading people and improving processes Demonstrated aptitude to learn new technical content Demonstrated excellence in analytical thinking, process development and improvement, problem-solving, communication, delegation, and planning Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity Proven ability to develop strategies, translate them into initiatives, and track successful delivery Willingness to work hard, be strategic, and do the right thing for the business Desired Skills: Current possession of a U.S. security clearance, or the ability to obtain one with our sponsorship Experience in or exposure to the nuances of a startup or other entrepreneurial environment Strong SQL skills Master's Degree preferred We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
09/22/2026
Full time
Job DescriptionJob DescriptionCompany Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking an experienced professional to drive robust software adoption across Air's SaaS user base and manage a team of Implementation Engineers. In this role as an Implementation Manager, you will be responsible for defining and optimizing user engagement by driving new, outcome-oriented initiatives. You will own the implementation and technical enablement of strategic deployments, provide surge support to deployments assigned to your direct reports, and work closely with Engagement Managers and Sales to align on account strategies, renewal forecasting, staffing plans, and account opportunities and risks. You will strengthen the product feedback loop and build effective relationships with Product Managers, Engineering, Data Science, and QA. You will be accountable for implementing operational practices to track performance of teams and individuals. You understand the US Government and Defense acquisition processes and the importance of effective and efficient program management, supply chain risk management, and program and technology modernization. You ask hard, uncomfortable questions. You have a professional acumen that allows you to lead conversations with top government agency officials. You know there are always multiple answers to hard problems, and you know how to engage in a constructive dialogue to find the best path forward. Success in this role requires deep expertise in Air's software and data, strong communication and organizational skills, and the ability to lead and influence people, not just through words but by example. You must collaborate effectively with cross-functional teams to achieve common objectives, while also leading various projects simultaneously. You will hire and develop Implementation Engineers and Senior Implementation Engineers, and guide them as they embed with customers to deliver exceptional technical implementation and support. The ideal candidate for this role will have experience in setting and assessing key performance metrics, making responsible decisions in ambiguous settings, and delivering results related to technical product implementation and user adoption, in service of retention and renewal. This role is a full-time position located out of our office in Arlington, VA. This role requires up to 50% travel to client sites across the United States. Scope of Responsibilities Hire, train, and lead a team of software Implementation Engineers Plan and allocate IE resources, monitor progress, and keep stakeholders informed throughout the deployment lifecycle Develop expertise in Air's customers, offerings, and data, and support customers as a Air product and data expert Proactively drive utilization of the product using targeted training and engagement strategies that drive mission outcomes and analytical insights for platform users Oversee the execution of user engagement best practices to drive product utilization using targeted engagement strategies Execute the successful implementation of software and data to Air's customers and address and solve user needs through the use of Air's platform and creatively develop solutions to difficult user problems Develop and implement scalable delivery frameworks and methodologies to ensure alignment between strategic objectives and tactical execution, driving consistency and efficiency across deployments. Use coding languages (SQL, Python) to conduct technical platform configuration and data integration and provide technical guidance to Implementation Engineers Capture client feedback, surface user problems, and elicit user needs and workflows to support the evolution of the Air platform Collaborate with Air Engagement Managers and Product Managers to capture market demand for inclusion into Air's offerings Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate Build and manage client relationships Lead execution teams and/or work streams Help drive and enable renewal and expansion, reduce churn, and drive new business growth through greater advocacy Provide leadership to a highly motivated and engaged team Be an inspirational role model by challenging and maximizing the strength of the team and aligning their efforts to the mission and vision of the organization Qualifications U.S. Citizenship is required Bachelor's Degree Required Skills: Expertise in national security, defense policy, federal budgeting, acquisition and procurement processes, government contracting, supply chains, and/or product management for public sector customers Minimum of five (5) years of experience in customer success, public sector consulting, advisory services, software-as-a-service (SaaS) or subscription-based tools, information services, or data analytics Minimum of two (2) years of people management experience Proven excellence in interacting with DoD and/or national security senior leaders Strong written and oral communication skills, including strong presentation skills Knowledge of Federal organizations and functions, e.g. understanding organizational structures, hierarchies, and how to apply software product use cases to target stakeholders Passionate about leading people and improving processes Demonstrated aptitude to learn new technical content Demonstrated excellence in analytical thinking, process development and improvement, problem-solving, communication, delegation, and planning Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity Proven ability to develop strategies, translate them into initiatives, and track successful delivery Willingness to work hard, be strategic, and do the right thing for the business Desired Skills: Current possession of a U.S. security clearance, or the ability to obtain one with our sponsorship Experience in or exposure to the nuances of a startup or other entrepreneurial environment Strong SQL skills Master's Degree preferred We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Senior Technical Program Manager
Afero San Jose, California
Job DescriptionJob Description The Afero next-generation IoT PaaS accelerates time to market, provides hardened security from device to cloud and from factory to customers, simplifies onboarding to help maximize customer connections, and uses data ontology to streamline machine learning. The platform is supported by elastic, multi-cloud services that deliver reliability and responsiveness, and a new software engineering model that unifies embedded, mobile, and cloud development. Afero has assembled world-class mobile, hardware, security, and cloud veterans from Google, Apple, Nest, Danger, Microsoft, Amazon, Twitter, and Netflix. To learn more about Afero, please visit . Job Summary: We are seeking a highly skilled and experienced Senior Technical Program Manager to join our team at Afero. As a Senior Technical Program Manager, you will play a pivotal role in managing and overseeing the successful delivery of complex technical projects. You will collaborate closely with cross-functional teams, including engineering, product management, and operations, to drive the execution of our IoT platform initiatives. Your exceptional leadership, organizational, and communication skills will be instrumental in ensuring project milestones are met while maintaining the highest level of quality and customer satisfaction. Responsibilities Lead program execution across diverse engineering teams (Firmware, Mobile, Cloud, and QA) to ensure seamless integration of hardware and software. Work closely with product management to define project scope, goals, and deliverables, ensuring alignment with business objectives. Develop and maintain project plans, including tasks, timelines, resource allocation, and dependencies, using appropriate project management methodologies and tools. Drive cross-functional collaboration and communication, fostering strong relationships with engineering, product management, operations, and other stakeholders. Identify and mitigate risks and issues throughout the project lifecycle, employing proactive strategies to address potential obstacles and maintain project momentum. Monitor and track project progress, providing regular status updates and reports to stakeholders and senior management. Facilitate effective decision-making and conflict resolution, working collaboratively with stakeholders to drive consensus and achieve project objectives. Drive continuous improvement initiatives, identifying opportunities to enhance project management processes, tools, and methodologies. Coordinate with Original Design Manufacturers (ODMs) and component suppliers to ensure technical requirements and quality standards are met. Qualifications Bachelor's or Master's degree in a relevant technical discipline. Proven experience as a Technical Program Manager or similar role, preferably in the IoT domain. Strong background in software development or engineering, with a solid understanding of IoT technologies, platforms, and architectures. Demonstrated experience managing complex, large-scale projects with multiple cross-functional teams. Proficient in project management methodologies, tools, and techniques, such as Agile or Scrum. Excellent leadership and interpersonal skills, with the ability to influence and motivate cross-functional teams. Exceptional communication skills, both verbal and written, with the ability to articulate technical concepts to non-technical stakeholders. Strong problem-solving and decision-making abilities, with a proactive and results-oriented mindset. This role is a hybrid position; candidates must be able to come into the Los Altos, CA office at least three days per week. Applicants must be authorized to work for any employer in the U.S. The US base salary range for this full-time position is expected to be $185,000 - $220,000. Actual pay is determined by a range of factors including work location, job-related skills and experience, relevant education, training or certifications, and other business and organizational needs. At Afero, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. This range reflects base salary only; Afero also offers competitive benefits and equity compensation, which are not included in these numbers. Afero is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, veteran or disability status.
09/22/2026
Full time
Job DescriptionJob Description The Afero next-generation IoT PaaS accelerates time to market, provides hardened security from device to cloud and from factory to customers, simplifies onboarding to help maximize customer connections, and uses data ontology to streamline machine learning. The platform is supported by elastic, multi-cloud services that deliver reliability and responsiveness, and a new software engineering model that unifies embedded, mobile, and cloud development. Afero has assembled world-class mobile, hardware, security, and cloud veterans from Google, Apple, Nest, Danger, Microsoft, Amazon, Twitter, and Netflix. To learn more about Afero, please visit . Job Summary: We are seeking a highly skilled and experienced Senior Technical Program Manager to join our team at Afero. As a Senior Technical Program Manager, you will play a pivotal role in managing and overseeing the successful delivery of complex technical projects. You will collaborate closely with cross-functional teams, including engineering, product management, and operations, to drive the execution of our IoT platform initiatives. Your exceptional leadership, organizational, and communication skills will be instrumental in ensuring project milestones are met while maintaining the highest level of quality and customer satisfaction. Responsibilities Lead program execution across diverse engineering teams (Firmware, Mobile, Cloud, and QA) to ensure seamless integration of hardware and software. Work closely with product management to define project scope, goals, and deliverables, ensuring alignment with business objectives. Develop and maintain project plans, including tasks, timelines, resource allocation, and dependencies, using appropriate project management methodologies and tools. Drive cross-functional collaboration and communication, fostering strong relationships with engineering, product management, operations, and other stakeholders. Identify and mitigate risks and issues throughout the project lifecycle, employing proactive strategies to address potential obstacles and maintain project momentum. Monitor and track project progress, providing regular status updates and reports to stakeholders and senior management. Facilitate effective decision-making and conflict resolution, working collaboratively with stakeholders to drive consensus and achieve project objectives. Drive continuous improvement initiatives, identifying opportunities to enhance project management processes, tools, and methodologies. Coordinate with Original Design Manufacturers (ODMs) and component suppliers to ensure technical requirements and quality standards are met. Qualifications Bachelor's or Master's degree in a relevant technical discipline. Proven experience as a Technical Program Manager or similar role, preferably in the IoT domain. Strong background in software development or engineering, with a solid understanding of IoT technologies, platforms, and architectures. Demonstrated experience managing complex, large-scale projects with multiple cross-functional teams. Proficient in project management methodologies, tools, and techniques, such as Agile or Scrum. Excellent leadership and interpersonal skills, with the ability to influence and motivate cross-functional teams. Exceptional communication skills, both verbal and written, with the ability to articulate technical concepts to non-technical stakeholders. Strong problem-solving and decision-making abilities, with a proactive and results-oriented mindset. This role is a hybrid position; candidates must be able to come into the Los Altos, CA office at least three days per week. Applicants must be authorized to work for any employer in the U.S. The US base salary range for this full-time position is expected to be $185,000 - $220,000. Actual pay is determined by a range of factors including work location, job-related skills and experience, relevant education, training or certifications, and other business and organizational needs. At Afero, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. This range reflects base salary only; Afero also offers competitive benefits and equity compensation, which are not included in these numbers. Afero is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, veteran or disability status.
Senior Technical Program Manager
Afero Los Altos, California
Job DescriptionJob Description The Afero next-generation IoT PaaS accelerates time to market, provides hardened security from device to cloud and from factory to customers, simplifies onboarding to help maximize customer connections, and uses data ontology to streamline machine learning. The platform is supported by elastic, multi-cloud services that deliver reliability and responsiveness, and a new software engineering model that unifies embedded, mobile, and cloud development. Afero has assembled world-class mobile, hardware, security, and cloud veterans from Google, Apple, Nest, Danger, Microsoft, Amazon, Twitter, and Netflix. To learn more about Afero, please visit . Job Summary: We are seeking a highly skilled and experienced Senior Technical Program Manager to join our team at Afero. As a Senior Technical Program Manager, you will play a pivotal role in managing and overseeing the successful delivery of complex technical projects. You will collaborate closely with cross-functional teams, including engineering, product management, and operations, to drive the execution of our IoT platform initiatives. Your exceptional leadership, organizational, and communication skills will be instrumental in ensuring project milestones are met while maintaining the highest level of quality and customer satisfaction. Responsibilities Lead program execution across diverse engineering teams (Firmware, Mobile, Cloud, and QA) to ensure seamless integration of hardware and software. Work closely with product management to define project scope, goals, and deliverables, ensuring alignment with business objectives. Develop and maintain project plans, including tasks, timelines, resource allocation, and dependencies, using appropriate project management methodologies and tools. Drive cross-functional collaboration and communication, fostering strong relationships with engineering, product management, operations, and other stakeholders. Identify and mitigate risks and issues throughout the project lifecycle, employing proactive strategies to address potential obstacles and maintain project momentum. Monitor and track project progress, providing regular status updates and reports to stakeholders and senior management. Facilitate effective decision-making and conflict resolution, working collaboratively with stakeholders to drive consensus and achieve project objectives. Drive continuous improvement initiatives, identifying opportunities to enhance project management processes, tools, and methodologies. Coordinate with Original Design Manufacturers (ODMs) and component suppliers to ensure technical requirements and quality standards are met. Qualifications Bachelor's or Master's degree in a relevant technical discipline. Proven experience as a Technical Program Manager or similar role, preferably in the IoT domain. Strong background in software development or engineering, with a solid understanding of IoT technologies, platforms, and architectures. Demonstrated experience managing complex, large-scale projects with multiple cross-functional teams. Proficient in project management methodologies, tools, and techniques, such as Agile or Scrum. Excellent leadership and interpersonal skills, with the ability to influence and motivate cross-functional teams. Exceptional communication skills, both verbal and written, with the ability to articulate technical concepts to non-technical stakeholders. Strong problem-solving and decision-making abilities, with a proactive and results-oriented mindset. This role is a hybrid position; candidates must be able to come into the Los Altos, CA office at least three days per week. Applicants must be authorized to work for any employer in the U.S. The US base salary range for this full-time position is expected to be $185,000 - $220,000. Actual pay is determined by a range of factors including work location, job-related skills and experience, relevant education, training or certifications, and other business and organizational needs. At Afero, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. This range reflects base salary only; Afero also offers competitive benefits and equity compensation, which are not included in these numbers. Afero is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, veteran or disability status.
09/22/2026
Full time
Job DescriptionJob Description The Afero next-generation IoT PaaS accelerates time to market, provides hardened security from device to cloud and from factory to customers, simplifies onboarding to help maximize customer connections, and uses data ontology to streamline machine learning. The platform is supported by elastic, multi-cloud services that deliver reliability and responsiveness, and a new software engineering model that unifies embedded, mobile, and cloud development. Afero has assembled world-class mobile, hardware, security, and cloud veterans from Google, Apple, Nest, Danger, Microsoft, Amazon, Twitter, and Netflix. To learn more about Afero, please visit . Job Summary: We are seeking a highly skilled and experienced Senior Technical Program Manager to join our team at Afero. As a Senior Technical Program Manager, you will play a pivotal role in managing and overseeing the successful delivery of complex technical projects. You will collaborate closely with cross-functional teams, including engineering, product management, and operations, to drive the execution of our IoT platform initiatives. Your exceptional leadership, organizational, and communication skills will be instrumental in ensuring project milestones are met while maintaining the highest level of quality and customer satisfaction. Responsibilities Lead program execution across diverse engineering teams (Firmware, Mobile, Cloud, and QA) to ensure seamless integration of hardware and software. Work closely with product management to define project scope, goals, and deliverables, ensuring alignment with business objectives. Develop and maintain project plans, including tasks, timelines, resource allocation, and dependencies, using appropriate project management methodologies and tools. Drive cross-functional collaboration and communication, fostering strong relationships with engineering, product management, operations, and other stakeholders. Identify and mitigate risks and issues throughout the project lifecycle, employing proactive strategies to address potential obstacles and maintain project momentum. Monitor and track project progress, providing regular status updates and reports to stakeholders and senior management. Facilitate effective decision-making and conflict resolution, working collaboratively with stakeholders to drive consensus and achieve project objectives. Drive continuous improvement initiatives, identifying opportunities to enhance project management processes, tools, and methodologies. Coordinate with Original Design Manufacturers (ODMs) and component suppliers to ensure technical requirements and quality standards are met. Qualifications Bachelor's or Master's degree in a relevant technical discipline. Proven experience as a Technical Program Manager or similar role, preferably in the IoT domain. Strong background in software development or engineering, with a solid understanding of IoT technologies, platforms, and architectures. Demonstrated experience managing complex, large-scale projects with multiple cross-functional teams. Proficient in project management methodologies, tools, and techniques, such as Agile or Scrum. Excellent leadership and interpersonal skills, with the ability to influence and motivate cross-functional teams. Exceptional communication skills, both verbal and written, with the ability to articulate technical concepts to non-technical stakeholders. Strong problem-solving and decision-making abilities, with a proactive and results-oriented mindset. This role is a hybrid position; candidates must be able to come into the Los Altos, CA office at least three days per week. Applicants must be authorized to work for any employer in the U.S. The US base salary range for this full-time position is expected to be $185,000 - $220,000. Actual pay is determined by a range of factors including work location, job-related skills and experience, relevant education, training or certifications, and other business and organizational needs. At Afero, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. This range reflects base salary only; Afero also offers competitive benefits and equity compensation, which are not included in these numbers. Afero is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, veteran or disability status.
Dynatrace Architect
Walmac Solutions Columbus, Ohio
Job DescriptionJob Description Job Title: Dynatrace Architect Location: Columbus, OH Experience Level: Senior / Principal Project Overview: We are seeking a skilled Architect to join our 11-Delivery department. This role focuses on leveraging expertise in Dynatrace and ServiceNow to deliver high-quality solutions. The Architect will work closely with cross-functional teams to ensure robust architectural designs and implementations that align with organizational objectives. Role Overview: We are looking for a highly experienced Observability Architect with deep expertise in Dynatrace, application and infrastructure observability, and ServiceNow ITSM integration. The architect will be responsible for defining and implementing enterprise observability gold standards, establishing best practices for Dynatrace deployment and configuration, and leading the rollout of observability capabilities across applications and infrastructure. This is a hands-on architecture and implementation role. The individual is expected to architect solutions, perform proof-of-concepts, configure and implement Dynatrace, integrate with ServiceNow, troubleshoot complex observability challenges, and provide technical recommendations to engineering and operations teams. Key Responsibilities 1. Observability Architecture & Gold Standards Define and maintain enterprise Observability Gold Standards covering applications, infrastructure, cloud platforms, databases, APIs, Kubernetes, containers, and critical business services. Establish Dynatrace architecture, deployment, configuration, and monitoring standards. Define standards for: Metrics, logs, and traces Distributed tracing Application Performance Monitoring (APM) Infrastructure monitoring Kubernetes/container monitoring Real User Monitoring (RUM) Synthetic monitoring API monitoring Service-level objectives (SLOs) and SLIs Dashboards and management reporting Alerting and event management Tagging and entity management Business application/service mapping Develop reusable observability patterns and implementation templates. 2. Dynatrace Implementation & Rollout Lead enterprise Dynatrace implementation and rollout across applications, infrastructure, and cloud environments. Define deployment strategies for OneAgent, ActiveGate, Kubernetes monitoring, cloud integrations, and application instrumentation. Establish Dynatrace configuration and operational best practices. Conduct application assessments and identify observability gaps. Build and validate dashboards, alerts, service flows, dependency maps, and application health views. Establish standards for monitoring critical business applications and services. Lead troubleshooting and optimization of Dynatrace implementations. Ensure implementations are scalable, secure, and aligned with enterprise architecture standards. 3. ServiceNow ITSM Integration Architect and implement Dynatrace-ServiceNow integration for enterprise incident and event management. Define standards for: Event ingestion Alert filtering Event correlation Automatic incident creation Incident enrichment Assignment and routing Deduplication Priority/severity mapping Business service mapping Incident closure and feedback Integrate Dynatrace with ServiceNow Incident, Event Management, CMDB, and related ITSM capabilities. Optimize the integration to minimize alert noise and ensure only actionable events generate incidents. Establish best practices for automated incident triage and escalation. 4. Observability Operations & Monitoring Define operational processes for enterprise monitoring and observability. Establish monitoring coverage and health-check standards for critical applications and infrastructure. Develop proactive monitoring strategies to identify performance degradation and potential incidents before they impact users. Establish standards for alert thresholds, anomaly detection, noise reduction, and event prioritization. Review monitoring effectiveness and continuously improve observability coverage. Support major incident investigations through Dynatrace-driven topology, dependency, and root-cause analysis. 5. Proof of Concepts & Technology Evaluation Conduct hands-on POCs and technical evaluations of Dynatrace capabilities and complementary observability technologies. Evaluate new Dynatrace features and determine applicability to enterprise use cases. Develop technical recommendations, reference architectures, and implementation roadmaps. Benchmark observability solutions and recommend improvements to the enterprise monitoring strategy. 6. Governance & Adoption Establish an enterprise observability governance framework. Create implementation checklists and certification standards for application onboarding. Review and certify application observability implementations against established gold standards. Partner with application, cloud, DevOps, SRE, infrastructure, and ITSM teams to drive adoption. Conduct technical workshops and enablement sessions for engineering and operations teams. Required Technical Skills Dynatrace Strong hands-on experience with Dynatrace SaaS. Deep knowledge of Dynatrace Application Observability and Infrastructure Monitoring. Experience with: OneAgent ActiveGate Kubernetes monitoring Application monitoring Distributed tracing OpenTelemetry Logs and metrics Service flow and topology Davis AI / anomaly detection Dashboards and reporting SLOs/SLIs Synthetic monitoring RUM APIs and automation Experience designing enterprise-scale Dynatrace architectures. ServiceNow Strong experience integrating Dynatrace with ServiceNow ITSM/Event Management. Knowledge of ServiceNow Incident Management, Event Management, CMDB, and Service Mapping. Experience designing event-to-incident workflows. Understanding of alert correlation, enrichment, routing, deduplication, and noise reduction. Preferred Experience 8+ years of experience in infrastructure, application monitoring, SRE, DevOps, or observability. 4+ years of hands-on Dynatrace experience. Experience leading enterprise observability implementations. Experience working with large, distributed application environments. Dynatrace certification preferred. ServiceNow certification or implementation experience preferred. Experience developing enterprise architecture standards and reference architectures. Experience working directly with customers and senior technology stakeholders. Key Success Measures The success of this role will be measured by: Enterprise Dynatrace Gold Standards established and adopted. Successful rollout of Dynatrace across targeted applications and infrastructure. Improved monitoring coverage and application visibility. Reduction in alert noise and false-positive incidents. Successful Dynatrace-ServiceNow ITSM integration. Improved incident detection, triage, routing, and resolution. Increased use of topology and dependency information for root-cause analysis. Standardized observability architecture across application teams. Successful POCs and recommendations for emerging observability technologies.
09/22/2026
Full time
Job DescriptionJob Description Job Title: Dynatrace Architect Location: Columbus, OH Experience Level: Senior / Principal Project Overview: We are seeking a skilled Architect to join our 11-Delivery department. This role focuses on leveraging expertise in Dynatrace and ServiceNow to deliver high-quality solutions. The Architect will work closely with cross-functional teams to ensure robust architectural designs and implementations that align with organizational objectives. Role Overview: We are looking for a highly experienced Observability Architect with deep expertise in Dynatrace, application and infrastructure observability, and ServiceNow ITSM integration. The architect will be responsible for defining and implementing enterprise observability gold standards, establishing best practices for Dynatrace deployment and configuration, and leading the rollout of observability capabilities across applications and infrastructure. This is a hands-on architecture and implementation role. The individual is expected to architect solutions, perform proof-of-concepts, configure and implement Dynatrace, integrate with ServiceNow, troubleshoot complex observability challenges, and provide technical recommendations to engineering and operations teams. Key Responsibilities 1. Observability Architecture & Gold Standards Define and maintain enterprise Observability Gold Standards covering applications, infrastructure, cloud platforms, databases, APIs, Kubernetes, containers, and critical business services. Establish Dynatrace architecture, deployment, configuration, and monitoring standards. Define standards for: Metrics, logs, and traces Distributed tracing Application Performance Monitoring (APM) Infrastructure monitoring Kubernetes/container monitoring Real User Monitoring (RUM) Synthetic monitoring API monitoring Service-level objectives (SLOs) and SLIs Dashboards and management reporting Alerting and event management Tagging and entity management Business application/service mapping Develop reusable observability patterns and implementation templates. 2. Dynatrace Implementation & Rollout Lead enterprise Dynatrace implementation and rollout across applications, infrastructure, and cloud environments. Define deployment strategies for OneAgent, ActiveGate, Kubernetes monitoring, cloud integrations, and application instrumentation. Establish Dynatrace configuration and operational best practices. Conduct application assessments and identify observability gaps. Build and validate dashboards, alerts, service flows, dependency maps, and application health views. Establish standards for monitoring critical business applications and services. Lead troubleshooting and optimization of Dynatrace implementations. Ensure implementations are scalable, secure, and aligned with enterprise architecture standards. 3. ServiceNow ITSM Integration Architect and implement Dynatrace-ServiceNow integration for enterprise incident and event management. Define standards for: Event ingestion Alert filtering Event correlation Automatic incident creation Incident enrichment Assignment and routing Deduplication Priority/severity mapping Business service mapping Incident closure and feedback Integrate Dynatrace with ServiceNow Incident, Event Management, CMDB, and related ITSM capabilities. Optimize the integration to minimize alert noise and ensure only actionable events generate incidents. Establish best practices for automated incident triage and escalation. 4. Observability Operations & Monitoring Define operational processes for enterprise monitoring and observability. Establish monitoring coverage and health-check standards for critical applications and infrastructure. Develop proactive monitoring strategies to identify performance degradation and potential incidents before they impact users. Establish standards for alert thresholds, anomaly detection, noise reduction, and event prioritization. Review monitoring effectiveness and continuously improve observability coverage. Support major incident investigations through Dynatrace-driven topology, dependency, and root-cause analysis. 5. Proof of Concepts & Technology Evaluation Conduct hands-on POCs and technical evaluations of Dynatrace capabilities and complementary observability technologies. Evaluate new Dynatrace features and determine applicability to enterprise use cases. Develop technical recommendations, reference architectures, and implementation roadmaps. Benchmark observability solutions and recommend improvements to the enterprise monitoring strategy. 6. Governance & Adoption Establish an enterprise observability governance framework. Create implementation checklists and certification standards for application onboarding. Review and certify application observability implementations against established gold standards. Partner with application, cloud, DevOps, SRE, infrastructure, and ITSM teams to drive adoption. Conduct technical workshops and enablement sessions for engineering and operations teams. Required Technical Skills Dynatrace Strong hands-on experience with Dynatrace SaaS. Deep knowledge of Dynatrace Application Observability and Infrastructure Monitoring. Experience with: OneAgent ActiveGate Kubernetes monitoring Application monitoring Distributed tracing OpenTelemetry Logs and metrics Service flow and topology Davis AI / anomaly detection Dashboards and reporting SLOs/SLIs Synthetic monitoring RUM APIs and automation Experience designing enterprise-scale Dynatrace architectures. ServiceNow Strong experience integrating Dynatrace with ServiceNow ITSM/Event Management. Knowledge of ServiceNow Incident Management, Event Management, CMDB, and Service Mapping. Experience designing event-to-incident workflows. Understanding of alert correlation, enrichment, routing, deduplication, and noise reduction. Preferred Experience 8+ years of experience in infrastructure, application monitoring, SRE, DevOps, or observability. 4+ years of hands-on Dynatrace experience. Experience leading enterprise observability implementations. Experience working with large, distributed application environments. Dynatrace certification preferred. ServiceNow certification or implementation experience preferred. Experience developing enterprise architecture standards and reference architectures. Experience working directly with customers and senior technology stakeholders. Key Success Measures The success of this role will be measured by: Enterprise Dynatrace Gold Standards established and adopted. Successful rollout of Dynatrace across targeted applications and infrastructure. Improved monitoring coverage and application visibility. Reduction in alert noise and false-positive incidents. Successful Dynatrace-ServiceNow ITSM integration. Improved incident detection, triage, routing, and resolution. Increased use of topology and dependency information for root-cause analysis. Standardized observability architecture across application teams. Successful POCs and recommendations for emerging observability technologies.
Senior IT Project Manager-HPE GreenLake
WASEYABEK DEVELOPMENT COMPANY LLC Ogden, Utah
Job DescriptionJob Description Mission Fed95, LLC, is a 100% Tribally-owned, Native American SBA 8(a) small business of the Nottawaseppi Huron Band of the Potawatomi (NHBP). Headquartered in Southwest Michigan and supporting federal contracts world-wide, Fed95 is part of a portfolio of companies managed by Waseyabek Development Company, LLC, a 100% Tribally-owned economic development firm focused on income diversification on behalf of NHBP. Fed95 is a well-funded experienced small business with substantial liquid assets and experience in federal contracting. Fed95 is well-versed in federal contract compliance and provides outstanding support services to our Government clients. Position Summary The Senior IT Project Manager supports the Program Management Office Support Services functional line for the Hill CEDC IT Operations & Maintenance contract at Hill AFB by leading the HPE GreenLake modernization and infrastructure consolidation effort. This role manages project scope, schedules, resources, risks, and deliverables while directing HPE GreenLake Systems Administrators, Computer Hardware Engineers, and the Information System Security Officer (ISSO). The Senior Project Manager oversees planning, coordination, integration, and sustainment activities supporting the deployment and operational readiness of the HPE GreenLake environment across 2,000+ servers, 250+ applications, and multiple enclaves. As a senior level contributor, this position independently executes high visibility and mission critical tasks, functions as a technical expert across multiple assignments, and provides supervisory oversight for assigned project personnel. Responsibilities Develop project scope, cost estimates, staffing requirements, schedules, communication plans, and work assignments to meet project objectives. Lead all phases of the HPE GreenLake project, including planning, design, integration, testing, deployment, and sustainment. Provide supervisory oversight and direction to HPE GreenLake Systems Administrators, Computer Hardware Engineers, and the ISSO supporting the infrastructure consolidation effort. Establish project goals, define milestones, and ensure timely completion of tasks and deliverables. Use project management tools to track progress, schedule adherence, risks, dependencies, and resource utilization. Facilitate project meetings and working sessions to review status, resolve issues, and maintain alignment across technical teams and stakeholders. Provide regular status updates, milestone reporting, and project summaries to Program Management and leadership. Ensure project documentation-including requirements, design artifacts, test results, implementation records, and configuration updates-is accurate, complete, and audit ready. Coordinate with cybersecurity personnel to ensure RMF, C2C, and security compliance throughout the project lifecycle. Oversee hardware lifecycle activities supporting GreenLake integration, including installation, configuration, acceptance, and sustainment. Engage with HPE and third party vendors for technical support, integration activities, and issue resolution. Analyze proposed changes for technical impact, operational alignment, and lifecycle implications. Support onboarding, modernization, and operational support activities by ensuring project outputs align with enterprise hosting requirements. Maintain organized repositories for project documentation, design artifacts, test evidence, and audit materials. Collaborate with technical SMEs, functional leads, Government stakeholders, and leadership to ensure project alignment with mission needs and operational requirements. Communicate project status, risks, decisions, and technical considerations clearly and effectively to technical teams and leadership. Ensure all project activities meet accuracy, completeness, timeliness, and auditability standards. Apply senior level expertise to plan and lead major project assignments, evaluate performance results, recommend improvements, and ensure successful execution of high impact tasks. Minimum Qualifications, Knowledge, Skills, and Abilities Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or related field, or equivalent professional experience. 10+ years of experience in IT project management or technical project coordination. Experience leading IT infrastructure, modernization, or data center projects. Understanding of Agile project management methodologies. Advanced technical knowledge of operating systems, network administration, virtualization, and service desk operations. Ability to interpret technical instructions and documentation related to IT systems and infrastructure. Strong project management, leadership, and communication skills. Must possess a Secret clearance. U.S. citizenship required. Required Certifications (only one required) Certified Scrum Master (CSM) - Scrum Alliance Professional Scrum Master (PSM) - Scrum.org Preferred Qualifications Experience with HPE GreenLake or similar hybrid cloud infrastructure platforms. ITIL Foundation or ITIL Managing Professional certification. Experience supporting DoD data center operations or federal IT programs. Working Conditions / Environment / Physical Demands Position is performed on site at Hill AFB, Utah, in a secure professional environment. Standard Monday-Friday schedule with occasional evening or weekend work Work involves extensive computer and secure network use, including prolonged periods of sitting and screen time. Occasional travel may be required for customer meetings, training, or program reviews. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.
09/22/2026
Full time
Job DescriptionJob Description Mission Fed95, LLC, is a 100% Tribally-owned, Native American SBA 8(a) small business of the Nottawaseppi Huron Band of the Potawatomi (NHBP). Headquartered in Southwest Michigan and supporting federal contracts world-wide, Fed95 is part of a portfolio of companies managed by Waseyabek Development Company, LLC, a 100% Tribally-owned economic development firm focused on income diversification on behalf of NHBP. Fed95 is a well-funded experienced small business with substantial liquid assets and experience in federal contracting. Fed95 is well-versed in federal contract compliance and provides outstanding support services to our Government clients. Position Summary The Senior IT Project Manager supports the Program Management Office Support Services functional line for the Hill CEDC IT Operations & Maintenance contract at Hill AFB by leading the HPE GreenLake modernization and infrastructure consolidation effort. This role manages project scope, schedules, resources, risks, and deliverables while directing HPE GreenLake Systems Administrators, Computer Hardware Engineers, and the Information System Security Officer (ISSO). The Senior Project Manager oversees planning, coordination, integration, and sustainment activities supporting the deployment and operational readiness of the HPE GreenLake environment across 2,000+ servers, 250+ applications, and multiple enclaves. As a senior level contributor, this position independently executes high visibility and mission critical tasks, functions as a technical expert across multiple assignments, and provides supervisory oversight for assigned project personnel. Responsibilities Develop project scope, cost estimates, staffing requirements, schedules, communication plans, and work assignments to meet project objectives. Lead all phases of the HPE GreenLake project, including planning, design, integration, testing, deployment, and sustainment. Provide supervisory oversight and direction to HPE GreenLake Systems Administrators, Computer Hardware Engineers, and the ISSO supporting the infrastructure consolidation effort. Establish project goals, define milestones, and ensure timely completion of tasks and deliverables. Use project management tools to track progress, schedule adherence, risks, dependencies, and resource utilization. Facilitate project meetings and working sessions to review status, resolve issues, and maintain alignment across technical teams and stakeholders. Provide regular status updates, milestone reporting, and project summaries to Program Management and leadership. Ensure project documentation-including requirements, design artifacts, test results, implementation records, and configuration updates-is accurate, complete, and audit ready. Coordinate with cybersecurity personnel to ensure RMF, C2C, and security compliance throughout the project lifecycle. Oversee hardware lifecycle activities supporting GreenLake integration, including installation, configuration, acceptance, and sustainment. Engage with HPE and third party vendors for technical support, integration activities, and issue resolution. Analyze proposed changes for technical impact, operational alignment, and lifecycle implications. Support onboarding, modernization, and operational support activities by ensuring project outputs align with enterprise hosting requirements. Maintain organized repositories for project documentation, design artifacts, test evidence, and audit materials. Collaborate with technical SMEs, functional leads, Government stakeholders, and leadership to ensure project alignment with mission needs and operational requirements. Communicate project status, risks, decisions, and technical considerations clearly and effectively to technical teams and leadership. Ensure all project activities meet accuracy, completeness, timeliness, and auditability standards. Apply senior level expertise to plan and lead major project assignments, evaluate performance results, recommend improvements, and ensure successful execution of high impact tasks. Minimum Qualifications, Knowledge, Skills, and Abilities Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or related field, or equivalent professional experience. 10+ years of experience in IT project management or technical project coordination. Experience leading IT infrastructure, modernization, or data center projects. Understanding of Agile project management methodologies. Advanced technical knowledge of operating systems, network administration, virtualization, and service desk operations. Ability to interpret technical instructions and documentation related to IT systems and infrastructure. Strong project management, leadership, and communication skills. Must possess a Secret clearance. U.S. citizenship required. Required Certifications (only one required) Certified Scrum Master (CSM) - Scrum Alliance Professional Scrum Master (PSM) - Scrum.org Preferred Qualifications Experience with HPE GreenLake or similar hybrid cloud infrastructure platforms. ITIL Foundation or ITIL Managing Professional certification. Experience supporting DoD data center operations or federal IT programs. Working Conditions / Environment / Physical Demands Position is performed on site at Hill AFB, Utah, in a secure professional environment. Standard Monday-Friday schedule with occasional evening or weekend work Work involves extensive computer and secure network use, including prolonged periods of sitting and screen time. Occasional travel may be required for customer meetings, training, or program reviews. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.

Modal Window

  • Home
  • Contact
  • About Us
  • FAQs
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • IT blog
  • Facebook
  • Twitter
  • LinkedIn
  • Youtube
© 2008-2026 IT Job Board