Position is 100% on-site Secret Clearance Is Required VSolvitis looking for a broadly talented Data Scientist with quantitative research skills to take an active role on our data analytics team. You will work on vast amounts of DEA data to discover hidden information by applying modern statistical and ML/AI techniques. The main scripting languages used on this program are Python and some 'R'. The databases are MS SQL Server and Elastic Search and are used against the enterprise data warehouses with Kibana, Tableau or other BI and Visualization tools. This is a mature team that is high profile and charged with delivering solutions in Data Sciences enabling maximum leverage of DEA master data. At a higher Level, this position is part of a team of developers and IT SME's who support the DEA data warehouse project and the ability to recognize opportunities for the correlation of data is vital for this position. The need for strategic thinking, with the ability to easily spot gaps, ensure accuracy, and find differences in what should be the same values in data, and lags in data that will ultimately affect velocity and overall quality of the products, is highly desired. Your primary focus will be applying data mining techniques, doing statistical analysis, and building high-quality prediction systems integrated with DEA programs and DEA data (e.g. structured, unstructured, and mixed datasets). You will also design and develop automatic scoring using machine learning techniques, build recommendation systems, design, and develop classifiers for feature extraction. This program is one in which pushing boundaries and innovation within the scope of the program is valued. There is a fully supported effort to develop and further Power BI/ML/AI in the quest for 'making the data dance'. The Data Sciences group provides innovative algorithm development using various techniques to achieve desired insight or open eyes to new revealing results and possibilities. In addition to technical knowledge the team values the ability to collaborate and communicate with one another to ensure a highly productive, respectful, and harmonious work setting, be it virtual or mixed of onsite and remote. As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on the assigned tasks, and completing other tasks as assigned. Responsibilities Work with large DEA data using descriptive statistics and data visualization tools Create insights from existing DEA data, and drive the collection of new data and ways to address new data Collaborate with clients and team members to understand and communicate results, and to put insights into operation Enhancing data collection procedures to include information that is relevant for building analytical systems Doing ad-hoc analysis and presenting results in a clear manner Work with other team members such as those focused on Data warehousing, Tools development, software development, DevOps, systems analysts etc. Design accurate and scalable prediction algorithms Collaborate with engineering team to bring analytical prototypes to production Generate actionable insights for business improvements Basic Qualifications U.S. Citizenship Required Secret Clearance Required Must be able to pass a DEA Security Approval Team experience (i.e., managing tasks with other Data Scientists; communicator to client and other DEA Team Leads; good communication skills orally and in writing) At least 2 years of data science and custom Machine Learning and AI model training experience solved 'real world' problem (to include supervised and unsupervised) and Natural Language Processing (NLP) expertise focusing on unstructured data with Anaconda, VScode with Git Version control Bachelor's or Master's degree in Computer Science, Data Science, or a related field. 5+ years' of professional experience in data science and analysis 5+ years' Python, "R" or other scripting languages 2+ years' database experience ML practice - using scikit learn, tensorflow, or pytorch and perform DEA (Data exploration Analysis), clean data, model selection, feature selection/tuning, and deployment 2+ years' experience with data visualization tools Utilize a strong understanding of Machine Learning basics to design and implement effective models for specific industry/sector applications. Professional experience in implementing and deploying Deep Learning models to solve complex problems Collaborate with cross-functional teams as a team player to integrate data science solutions into our products and services. Demonstrate excellent communication skills to convey complex technical concepts to non-technical stakeholders and team members. Utilize Git for version control, ensuring effective collaboration and code management within the team. Embrace Agile methodologies to adapt to fast-paced development cycles and deliver high-quality results. Solid understanding of statistical analysis and data visualization techniques. Ability to work independently and collaboratively in a team-oriented environment. Dedication to continued learning, be team-oriented, self-driven, quality minded, and customer-friendly If applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered Preferred Qualifications (but not required) Graduate degree in a quantitative social science or a STEM field highly desired 10+ years' of professional experience in data science and analysis 10+ years' Python, "R" or other scripting languages 5+ years' of relational database experience 5+ years of non-relational/big data experience Experience or knowledge of ELK may be helpful Experience with common data science toolkits, such as R, Weka, NumPy, MatLab, etc. Proficiency in using data query languages such as SQL, Hive, Pig, Pandas, MongoDB Proficiency in big data modeling work: Hadoop, Pig, Scala, Spark Good, applied statistics skills, such as distributions, statistical testing, regression, etc. Substantial experience with statistics and the scientific method, and the ability to perform self-directed hypothesis-driven research Company Summary Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
09/22/2026
Full time
Position is 100% on-site Secret Clearance Is Required VSolvitis looking for a broadly talented Data Scientist with quantitative research skills to take an active role on our data analytics team. You will work on vast amounts of DEA data to discover hidden information by applying modern statistical and ML/AI techniques. The main scripting languages used on this program are Python and some 'R'. The databases are MS SQL Server and Elastic Search and are used against the enterprise data warehouses with Kibana, Tableau or other BI and Visualization tools. This is a mature team that is high profile and charged with delivering solutions in Data Sciences enabling maximum leverage of DEA master data. At a higher Level, this position is part of a team of developers and IT SME's who support the DEA data warehouse project and the ability to recognize opportunities for the correlation of data is vital for this position. The need for strategic thinking, with the ability to easily spot gaps, ensure accuracy, and find differences in what should be the same values in data, and lags in data that will ultimately affect velocity and overall quality of the products, is highly desired. Your primary focus will be applying data mining techniques, doing statistical analysis, and building high-quality prediction systems integrated with DEA programs and DEA data (e.g. structured, unstructured, and mixed datasets). You will also design and develop automatic scoring using machine learning techniques, build recommendation systems, design, and develop classifiers for feature extraction. This program is one in which pushing boundaries and innovation within the scope of the program is valued. There is a fully supported effort to develop and further Power BI/ML/AI in the quest for 'making the data dance'. The Data Sciences group provides innovative algorithm development using various techniques to achieve desired insight or open eyes to new revealing results and possibilities. In addition to technical knowledge the team values the ability to collaborate and communicate with one another to ensure a highly productive, respectful, and harmonious work setting, be it virtual or mixed of onsite and remote. As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on the assigned tasks, and completing other tasks as assigned. Responsibilities Work with large DEA data using descriptive statistics and data visualization tools Create insights from existing DEA data, and drive the collection of new data and ways to address new data Collaborate with clients and team members to understand and communicate results, and to put insights into operation Enhancing data collection procedures to include information that is relevant for building analytical systems Doing ad-hoc analysis and presenting results in a clear manner Work with other team members such as those focused on Data warehousing, Tools development, software development, DevOps, systems analysts etc. Design accurate and scalable prediction algorithms Collaborate with engineering team to bring analytical prototypes to production Generate actionable insights for business improvements Basic Qualifications U.S. Citizenship Required Secret Clearance Required Must be able to pass a DEA Security Approval Team experience (i.e., managing tasks with other Data Scientists; communicator to client and other DEA Team Leads; good communication skills orally and in writing) At least 2 years of data science and custom Machine Learning and AI model training experience solved 'real world' problem (to include supervised and unsupervised) and Natural Language Processing (NLP) expertise focusing on unstructured data with Anaconda, VScode with Git Version control Bachelor's or Master's degree in Computer Science, Data Science, or a related field. 5+ years' of professional experience in data science and analysis 5+ years' Python, "R" or other scripting languages 2+ years' database experience ML practice - using scikit learn, tensorflow, or pytorch and perform DEA (Data exploration Analysis), clean data, model selection, feature selection/tuning, and deployment 2+ years' experience with data visualization tools Utilize a strong understanding of Machine Learning basics to design and implement effective models for specific industry/sector applications. Professional experience in implementing and deploying Deep Learning models to solve complex problems Collaborate with cross-functional teams as a team player to integrate data science solutions into our products and services. Demonstrate excellent communication skills to convey complex technical concepts to non-technical stakeholders and team members. Utilize Git for version control, ensuring effective collaboration and code management within the team. Embrace Agile methodologies to adapt to fast-paced development cycles and deliver high-quality results. Solid understanding of statistical analysis and data visualization techniques. Ability to work independently and collaboratively in a team-oriented environment. Dedication to continued learning, be team-oriented, self-driven, quality minded, and customer-friendly If applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered Preferred Qualifications (but not required) Graduate degree in a quantitative social science or a STEM field highly desired 10+ years' of professional experience in data science and analysis 10+ years' Python, "R" or other scripting languages 5+ years' of relational database experience 5+ years of non-relational/big data experience Experience or knowledge of ELK may be helpful Experience with common data science toolkits, such as R, Weka, NumPy, MatLab, etc. Proficiency in using data query languages such as SQL, Hive, Pig, Pandas, MongoDB Proficiency in big data modeling work: Hadoop, Pig, Scala, Spark Good, applied statistics skills, such as distributions, statistical testing, regression, etc. Substantial experience with statistics and the scientific method, and the ability to perform self-directed hypothesis-driven research Company Summary Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
Century Business Products Inc.
Sioux Falls, South Dakota
Description: We are excited to announce an opening for a dedicated Information Technology Specialist to join our dynamic technology team. If you are passionate about technology and eager to develop your IT skills in a supportive environment, we look forward to your application! This position can be located in either Sioux Falls or Sioux City. Job Purpose The IT Specialist is a member of our IT Service Desk working in our Sioux Falls office and will be responsible for providing remote and on-site support of client's computers, servers, and network infrastructure. The IT Specialist will work to support and assist our clients' users and various IT systems and devices. As a member of our Service Desk team, they will provide a high-level of customer service in their daily interactions with customers through verbal, written, and in-person communication. They will respond to any and all inbound client service requests in a timely and professional manner. Compensation, Benefits & Perks Base Pay: $40,000 - $50,000/ year Consistent Monday-Friday, 8a-5p schedule with occasional on-call Medical, Dental, & Vision Insurance Options 401K with Company Match 9 Paid Holidays plus 2 weeks of PTO upon hire Opportunities for Continued Education Support of a Well Established & Trusted Company Job Tasks Log and process service requests from customers via telephone and online ticketing system. Diagnose, troubleshoot, and resolve basic issues with client computers, servers, devices, peripherals, and networking equipment - both remotely (from the Sioux Falls office) and on-site at client's facilities. Install and configure hardware components and software applications. Perform routine hardware and software maintenance on client computers, servers, and network infrastructure. Ensure that customer needs are being met through timely follow-through and provide a high-quality of customer experience through a professional demeanor. Ensure accurate and timely reporting and documentation of services and time spent servicing customers. Collaborate with other team members to help identify, develop, and document processes, procedures, and work instructions. Desired Traits 1 year+ of end-user support experience in a technology related field, providing support of client's hardware, software, workstations, servers, and network infrastructure. Knowledge and experience supporting Microsoft Windows operating systems, Microsoft Office Suite & Microsoft 365, computer hardware components. Familiarity with networking protocols and technologies such as switches, routers, firewalls, and wireless access points. Experience working with ticket management and remote monitoring and management tools. Strong collaboration skills and the ability to work closely with team members on projects, problem-solving, and day-to-day operations. Self-motivated and able to operate independently, while balancing multiple projects, priorities, and meeting client deadlines. Strong written and verbal communication skills, and the ability to interact, instruct, and support end-users with varying levels of technical experience. Training Orientation will be provided by upon hire. On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will be provided by Catalyst IT. Catalyst IT does request you to provide self-directed training through reading, research, webinars and any other applicable media. Requirements: Pre-Employment Background Check Active Drivers License with auto insurance coverage or the ability to obtain insurance coverage Areas of knowledge should include computer technical support, Microsoft workstation environments including Windows 7, 8, 10 and Office applications, Microsoft server environments (Active Directory, Terminal Services), Cloud experience - Office 365, Email - Office 365, Google, Email server environments, Networking (including routers, firewalls, VPNs, wireless), Anti-virus, Anti-SPAM and Anti-Spyware, Backup Solutions, Virtual Machine environments (VMWare) Compensation details: 0 Yearly Salary PI283023b0f6a7-7994
09/21/2026
Full time
Description: We are excited to announce an opening for a dedicated Information Technology Specialist to join our dynamic technology team. If you are passionate about technology and eager to develop your IT skills in a supportive environment, we look forward to your application! This position can be located in either Sioux Falls or Sioux City. Job Purpose The IT Specialist is a member of our IT Service Desk working in our Sioux Falls office and will be responsible for providing remote and on-site support of client's computers, servers, and network infrastructure. The IT Specialist will work to support and assist our clients' users and various IT systems and devices. As a member of our Service Desk team, they will provide a high-level of customer service in their daily interactions with customers through verbal, written, and in-person communication. They will respond to any and all inbound client service requests in a timely and professional manner. Compensation, Benefits & Perks Base Pay: $40,000 - $50,000/ year Consistent Monday-Friday, 8a-5p schedule with occasional on-call Medical, Dental, & Vision Insurance Options 401K with Company Match 9 Paid Holidays plus 2 weeks of PTO upon hire Opportunities for Continued Education Support of a Well Established & Trusted Company Job Tasks Log and process service requests from customers via telephone and online ticketing system. Diagnose, troubleshoot, and resolve basic issues with client computers, servers, devices, peripherals, and networking equipment - both remotely (from the Sioux Falls office) and on-site at client's facilities. Install and configure hardware components and software applications. Perform routine hardware and software maintenance on client computers, servers, and network infrastructure. Ensure that customer needs are being met through timely follow-through and provide a high-quality of customer experience through a professional demeanor. Ensure accurate and timely reporting and documentation of services and time spent servicing customers. Collaborate with other team members to help identify, develop, and document processes, procedures, and work instructions. Desired Traits 1 year+ of end-user support experience in a technology related field, providing support of client's hardware, software, workstations, servers, and network infrastructure. Knowledge and experience supporting Microsoft Windows operating systems, Microsoft Office Suite & Microsoft 365, computer hardware components. Familiarity with networking protocols and technologies such as switches, routers, firewalls, and wireless access points. Experience working with ticket management and remote monitoring and management tools. Strong collaboration skills and the ability to work closely with team members on projects, problem-solving, and day-to-day operations. Self-motivated and able to operate independently, while balancing multiple projects, priorities, and meeting client deadlines. Strong written and verbal communication skills, and the ability to interact, instruct, and support end-users with varying levels of technical experience. Training Orientation will be provided by upon hire. On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will be provided by Catalyst IT. Catalyst IT does request you to provide self-directed training through reading, research, webinars and any other applicable media. Requirements: Pre-Employment Background Check Active Drivers License with auto insurance coverage or the ability to obtain insurance coverage Areas of knowledge should include computer technical support, Microsoft workstation environments including Windows 7, 8, 10 and Office applications, Microsoft server environments (Active Directory, Terminal Services), Cloud experience - Office 365, Email - Office 365, Google, Email server environments, Networking (including routers, firewalls, VPNs, wireless), Anti-virus, Anti-SPAM and Anti-Spyware, Backup Solutions, Virtual Machine environments (VMWare) Compensation details: 0 Yearly Salary PI283023b0f6a7-7994
Description: Job Purpose The IT Specialist I is responsible for providing technical support to our customers as a member of our Service Desk. Support includes network connectivity and incidents, desktop and workstation infrastructure, backup monitoring, operating systems, software, hardware, and peripherals. Responsibilities include handling multiple customer service requests, incoming telephone calls, tickets within the professional services automation system, instant messaging, and electronic mail. The IT Specialist I will investigate and respond to all support requests by following documented processes and procedures with the goal of restoring or fulfilling Information Technology services for clients in the most efficient and professional manner possible. Key Outcomes Build a robust, knowledgeable team to best support Catalyst customers. Develop strong business relationships with our customers and prospective customers. Portrayed as a competent and professional technology company by our customers. Honest, trustworthy, creative, smart, customer focused creating customer loyalty. Expand our software and IT services. Achieve revenue objectives. Job Tasks Provide first level support, which includes incident and request handling for customers with a focus on first call resolution; use best practice for incident management including detailed ticket documentation, application of trouble-shooting and analytical skills to identify the root cause, and quickly determine resolution. Diagnose, triage, and escalate incidents and requests to appropriate level two and level three personnel. Respond to incidents, requests for service, and question within required response times and service levels. Provide on-site when required and remote technical support using service desk tools for standard configurations of workstations, laptops, operating systems, software, hardware, printers, and peripherals. Troubleshoot and repair hardware and software issues on multiple operating systems. Assist in system upgrades and maintenance including add or remove memory, hard drives, video cards, and power supplies. Deploy software and system images for multiple operating systems and hardware. Service desk will be responsible for configuring and supporting various mobile devices and tablets. Work to develop an understanding of standard problems and issues and assist in the creation of technical documentation and processes. Engage in professional development through educational opportunities, training, and certifications provided by Catalyst IT. Ensure that customer needs are being met through timely follow-through and provide a high-quality of customer experience through a professional demeanor. Ensure accurate and timely reporting of all billable time so payroll and customer billing is performed on a timely basis. Be fiscally responsible and provide high quality solutions. Requirements: Preferred Qualifications 2+ years end-user support experience in a technology related field, providing Hardware, Software, and Desktop support. Expert knowledge in Microsoft Windows Operating Systems, Microsoft Office suite (Office 365 preferred), desktop deployment technologies, hardware and software components of Windows based computers, smartphones, and tablets. Basic knowledge of Networking and Windows Server Administration fundamentals and concepts a plus. Experience working with PSA and RMM tools such as ConnectWise Manage and ConnectWise Automate. Strong collaboration skills and the ability to work closely with team members on projects, problem-solving and day-to-day operations. Operate independently and with self-motivation with the ability to balance multiple projects and priorities, while still meeting deadlines. Excellent customer service abilities and strong written and verbal communication skills. Associates or Bachelor degree required, in a technology related field preferred. Passion and strong understanding of the industry and our business' mission Areas of knowledge Remote Monitoring Microsoft workstation environments including Windows 7, 8, 10 and Office applications Microsoft server environments (Active Directory, Terminal Services) Cloud experience - Office 365 Email - Office 365, Google, Email server environments Networking (including routers, firewalls, VPNs, wireless) Anti-virus, Anti-SPAM and Anti-Spyware Backup Solutions Virtual Machine environments (VMWare) Training On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will be provided by Catalyst IT. Catalyst IT does request you to provide self-directed training through reading, research, webinars and any other applicable media. Performance Review Performance will be reviewed on a periodic basis. An annual performance review will occur discussing historical performance and future planning and strategy. PI10757c2b6-
09/21/2026
Full time
Description: Job Purpose The IT Specialist I is responsible for providing technical support to our customers as a member of our Service Desk. Support includes network connectivity and incidents, desktop and workstation infrastructure, backup monitoring, operating systems, software, hardware, and peripherals. Responsibilities include handling multiple customer service requests, incoming telephone calls, tickets within the professional services automation system, instant messaging, and electronic mail. The IT Specialist I will investigate and respond to all support requests by following documented processes and procedures with the goal of restoring or fulfilling Information Technology services for clients in the most efficient and professional manner possible. Key Outcomes Build a robust, knowledgeable team to best support Catalyst customers. Develop strong business relationships with our customers and prospective customers. Portrayed as a competent and professional technology company by our customers. Honest, trustworthy, creative, smart, customer focused creating customer loyalty. Expand our software and IT services. Achieve revenue objectives. Job Tasks Provide first level support, which includes incident and request handling for customers with a focus on first call resolution; use best practice for incident management including detailed ticket documentation, application of trouble-shooting and analytical skills to identify the root cause, and quickly determine resolution. Diagnose, triage, and escalate incidents and requests to appropriate level two and level three personnel. Respond to incidents, requests for service, and question within required response times and service levels. Provide on-site when required and remote technical support using service desk tools for standard configurations of workstations, laptops, operating systems, software, hardware, printers, and peripherals. Troubleshoot and repair hardware and software issues on multiple operating systems. Assist in system upgrades and maintenance including add or remove memory, hard drives, video cards, and power supplies. Deploy software and system images for multiple operating systems and hardware. Service desk will be responsible for configuring and supporting various mobile devices and tablets. Work to develop an understanding of standard problems and issues and assist in the creation of technical documentation and processes. Engage in professional development through educational opportunities, training, and certifications provided by Catalyst IT. Ensure that customer needs are being met through timely follow-through and provide a high-quality of customer experience through a professional demeanor. Ensure accurate and timely reporting of all billable time so payroll and customer billing is performed on a timely basis. Be fiscally responsible and provide high quality solutions. Requirements: Preferred Qualifications 2+ years end-user support experience in a technology related field, providing Hardware, Software, and Desktop support. Expert knowledge in Microsoft Windows Operating Systems, Microsoft Office suite (Office 365 preferred), desktop deployment technologies, hardware and software components of Windows based computers, smartphones, and tablets. Basic knowledge of Networking and Windows Server Administration fundamentals and concepts a plus. Experience working with PSA and RMM tools such as ConnectWise Manage and ConnectWise Automate. Strong collaboration skills and the ability to work closely with team members on projects, problem-solving and day-to-day operations. Operate independently and with self-motivation with the ability to balance multiple projects and priorities, while still meeting deadlines. Excellent customer service abilities and strong written and verbal communication skills. Associates or Bachelor degree required, in a technology related field preferred. Passion and strong understanding of the industry and our business' mission Areas of knowledge Remote Monitoring Microsoft workstation environments including Windows 7, 8, 10 and Office applications Microsoft server environments (Active Directory, Terminal Services) Cloud experience - Office 365 Email - Office 365, Google, Email server environments Networking (including routers, firewalls, VPNs, wireless) Anti-virus, Anti-SPAM and Anti-Spyware Backup Solutions Virtual Machine environments (VMWare) Training On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will be provided by Catalyst IT. Catalyst IT does request you to provide self-directed training through reading, research, webinars and any other applicable media. Performance Review Performance will be reviewed on a periodic basis. An annual performance review will occur discussing historical performance and future planning and strategy. PI10757c2b6-
Technical Support Specialist Level 1 The Technical Support Specialist - Level 1 is an entry-level position that provides professional technical support to all clients of Myriad Advisor Solutions. The Level 1 Specialists must possess strong analytical and strategic thinking, as well as planning, organizing and problem-solving skills: a high degree of technical expertise, sound professional and technical judgment, and a commitment to exceptional customer service and teamwork. This role is in office and is not remote. Essential Duties and Responsibilities Daily tasks include, but are not limited to, diagnostics, troubleshooting, resolving network and wireless issues, setting up user accounts, formatting and setting up desktop and laptop computers Provide remote technical guidance, assistance, and coordination to end-users for PC, network, software, and hardware problems Support daily client communication- including phone, email, and chat requests. Accurately document details related to client support issues in help desk ticketing system and complete ticket/tasks efficiently Create, build, and foster strong and effective working relationships with peers, management, clients, and vendors Ensure growing knowledge of company supported systems, with a goal of becoming a product expert Ability to display dependability through IT Help Desk shift coverage spanning Monday-Friday 7am-7pm CST The Essential Duties and Responsibilities listed are not all inclusive; other duties as assigned will apply Desired Qualifications (Knowledge and Skills) Degree or Associates degree in Information Technology related field preferred; completed college coursework in conjunction with work experience will also be considered Current knowledge of computer systems, electronic systems, and software applications; Solid understanding of desktop applications Level 1 Technical Support experience preferred Intermediate to advanced knowledge of Microsoft Windows 10, and a willingness to learn new operating systems Intermediate to advanced knowledge of general internet technologies (email, web browsers, etc.) Basic knowledge of core network technologies (WiFi, routers, switches, etc.) Desired Traits Strong client service skills, first-hand experience interacting directly with customers; a genuine interest in serving and caring for our clients Strong professional phone etiquette Possesses strong work ethics and morals; is driven and motivated to advancing their career through hands on experience and evolving industry knowledge Core Value of C.A.R.E Communicate. Accountable. Respect. Ethical. Communicate Comfortably connect with clients in an open and informative way that supports the Myriad C.A.R.E interaction style with our clients Positive: Create, support, and encourage a positive work environment; Energetic, eager to learn, team player and willing to cooperate Exudes excellent oral, written and interpersonal communication skills, well-spoken both on the phone and in person Approachable: Genuinely encourage business interactions with client, strategic business partners and internal team members; become and remain a reliable go-to resource Extraordinary customer service skills and presence while possessing a positive attitude through all client interactions Manage multiple client demands simultaneously, shift priority when the need arises, and consistently demonstrates flexibility and positivity Accountable Energetic team player, with the ability and willingness to learn and effectively utilize new technologies as required and required Retain a fast-paced working environment, balances competing priorities and flexing between many tasks at any given time Dependable: Punctual to scheduled work shift/schedule, internal and external meetings. Consistently following through on tasks, projects, and client commitments Respect Treat all people with courtesy, politeness, and kindness. Encourage peers and clients to express opinions and ideas. Listen to what others have to say in conjunction with respectfully expressing your viewpoint Consistently seek out ways to provide service and solutions to clients that will positively impact their transition and long-term business structure. Recognize client's business needs and think creatively to offer solutions to exceed those needs Brand Loyalty: Loyal and trustworthy to positively promote and display the Myriad brand, products and service offerings Ethical Maintain a self-driven, results-orientated outlook with a positive focus on the overall success for client, strategic partner, and Myriad Confidential: Discreet in all aspects of the job; maintain confidentiality in all circumstances Adhere to processes and procedures to ensure the highest degree of efficiency is maintained; adheres to budget guidelines, reduce expenses as applicable, without jeopardizing the quality of output Display strong work ethics and morals; Is driven and motivated to advancing their career through hands on experience and evolving industry knowledge Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear. The vision requirements include close vision and ability to adjust focus. Nature of position requires physical mobility and the ability to lift a minimum of 50 pounds. Myriad is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws. PI8bf0ef47b6-
09/21/2026
Full time
Technical Support Specialist Level 1 The Technical Support Specialist - Level 1 is an entry-level position that provides professional technical support to all clients of Myriad Advisor Solutions. The Level 1 Specialists must possess strong analytical and strategic thinking, as well as planning, organizing and problem-solving skills: a high degree of technical expertise, sound professional and technical judgment, and a commitment to exceptional customer service and teamwork. This role is in office and is not remote. Essential Duties and Responsibilities Daily tasks include, but are not limited to, diagnostics, troubleshooting, resolving network and wireless issues, setting up user accounts, formatting and setting up desktop and laptop computers Provide remote technical guidance, assistance, and coordination to end-users for PC, network, software, and hardware problems Support daily client communication- including phone, email, and chat requests. Accurately document details related to client support issues in help desk ticketing system and complete ticket/tasks efficiently Create, build, and foster strong and effective working relationships with peers, management, clients, and vendors Ensure growing knowledge of company supported systems, with a goal of becoming a product expert Ability to display dependability through IT Help Desk shift coverage spanning Monday-Friday 7am-7pm CST The Essential Duties and Responsibilities listed are not all inclusive; other duties as assigned will apply Desired Qualifications (Knowledge and Skills) Degree or Associates degree in Information Technology related field preferred; completed college coursework in conjunction with work experience will also be considered Current knowledge of computer systems, electronic systems, and software applications; Solid understanding of desktop applications Level 1 Technical Support experience preferred Intermediate to advanced knowledge of Microsoft Windows 10, and a willingness to learn new operating systems Intermediate to advanced knowledge of general internet technologies (email, web browsers, etc.) Basic knowledge of core network technologies (WiFi, routers, switches, etc.) Desired Traits Strong client service skills, first-hand experience interacting directly with customers; a genuine interest in serving and caring for our clients Strong professional phone etiquette Possesses strong work ethics and morals; is driven and motivated to advancing their career through hands on experience and evolving industry knowledge Core Value of C.A.R.E Communicate. Accountable. Respect. Ethical. Communicate Comfortably connect with clients in an open and informative way that supports the Myriad C.A.R.E interaction style with our clients Positive: Create, support, and encourage a positive work environment; Energetic, eager to learn, team player and willing to cooperate Exudes excellent oral, written and interpersonal communication skills, well-spoken both on the phone and in person Approachable: Genuinely encourage business interactions with client, strategic business partners and internal team members; become and remain a reliable go-to resource Extraordinary customer service skills and presence while possessing a positive attitude through all client interactions Manage multiple client demands simultaneously, shift priority when the need arises, and consistently demonstrates flexibility and positivity Accountable Energetic team player, with the ability and willingness to learn and effectively utilize new technologies as required and required Retain a fast-paced working environment, balances competing priorities and flexing between many tasks at any given time Dependable: Punctual to scheduled work shift/schedule, internal and external meetings. Consistently following through on tasks, projects, and client commitments Respect Treat all people with courtesy, politeness, and kindness. Encourage peers and clients to express opinions and ideas. Listen to what others have to say in conjunction with respectfully expressing your viewpoint Consistently seek out ways to provide service and solutions to clients that will positively impact their transition and long-term business structure. Recognize client's business needs and think creatively to offer solutions to exceed those needs Brand Loyalty: Loyal and trustworthy to positively promote and display the Myriad brand, products and service offerings Ethical Maintain a self-driven, results-orientated outlook with a positive focus on the overall success for client, strategic partner, and Myriad Confidential: Discreet in all aspects of the job; maintain confidentiality in all circumstances Adhere to processes and procedures to ensure the highest degree of efficiency is maintained; adheres to budget guidelines, reduce expenses as applicable, without jeopardizing the quality of output Display strong work ethics and morals; Is driven and motivated to advancing their career through hands on experience and evolving industry knowledge Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear. The vision requirements include close vision and ability to adjust focus. Nature of position requires physical mobility and the ability to lift a minimum of 50 pounds. Myriad is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws. PI8bf0ef47b6-
What you will do The AI Vision Systems Specialist is responsible for designing, developing, and deploying computer vision solutions that enable intelligent automation and quality control in Clarios manufacturing plants. This role supports the Future Factory vision by integrating advanced vision systems and AI algorithms into production lines. The specialist works closely with IT, product engineering, operations, and regional teams to deliver scalable, robust, and innovative solutions for automated inspection and process optimization. A key part of this role is connecting with business stakeholders across regions to collaboratively identify and align on pain points and priorities. The specialist will develop proof-of-concept (PoC) solutions in lab environments, validate them, and drive the integration of core solutions into base machines for global deployment. This position is remote with possible relocation required. How you will do it Business Engagement & Needs Identification Proactively engage with business and plant teams across regions to understand operational challenges, pain points, and improvement opportunities. Collaborate with business owners to create product roadmaps that prioritize delivery of key capabilities to the plants. Facilitate workshops and collaborative sessions to define priorities for vision system applications Solution Development & Deployment Design, develop, and implement computer vision systems for automated inspection, defect detection, and process monitoring. Develop PoC solutions in lab environments, validate with stakeholders, and drive integration into base machines. Integrate vision systems (edge devices, cameras, sensors, lighting) with manufacturing equipment. Create predictive and preventative maintenance schedule along with necessary spare parts list to ensure long-term viability of solutions. Collaborate with IT and engineering to deploy AI models and data pipelines for real-time analytics. Regional Execution & Scalability Lead and support deployment of vision solutions across multiple regions, ensuring adaptability to local requirements and standards. Coordinate with regional teams for pilot builds, R&D trials, commissioning, and feedback loops. Technical Leadership & Documentation Evaluate and select hardware/software for vision applications in brownfield and greenfield scenarios. Develop and maintain technical documentation, including Supplier Statements of Work (SSOW), Bills of Materials (BOM), System calibration and quality procedures, and spare parts lists. Guide vendor selection and manage strategic partnerships with equipment suppliers and integrators. Continuous Improvement & Innovation Stay current with emerging technologies in computer vision, machine learning, and industrial automation. Conduct benchmarking and share findings with global teams. Champion innovation and standardization across sites and regions. Communication & Collaboration Communicate technical concepts and project status to stakeholders at all levels, including executive leadership. Foster cross-functional and cross-regional collaboration to ensure alignment and best practice sharing. To succeed in this role, the individual must have a sound knowledge of vision systems in addition to internal business acumen: Visionary thinking and technical leadership in computer vision for manufacturing. Strong business acumen and ability to translate operational needs into technical solutions. Innovation and adaptability in fast-paced, evolving environments. Effective communication and collaboration across functions, cultures, and regions. Structured planning, project management, and follow-through. What we look for Required Bachelor's or Master's degree in Computer Science, Electrical Engineering, Robotics, or related field. 3+ years of experience in computer vision, machine learning, or automation engineering. Experience with vision system integration in manufacturing or industrial environments. Familiarity with industrial cameras, sensors, and lighting systems. Experience deploying AI models to edge devices or cloud platforms. Proficiency in 3D CAD tools and simulation software is a plus. Experience leading cross-functional projects in international settings. FUTURE RELOCATION TO TEXAS IS REQUIRED What you get: Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, perks, and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, and Employee Assistance Program Global market strength and worldwide market share leadership HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility Clarios has been recognized as one of 2026's Most Ethical Companies by Ethisphere. This prestigious recognition marks the fourth consecutive year Clarios has received this distinction. Who we are: Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities. Veterans/Military Spouses: We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics. Equal Employment Opportunity: We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or other protected characteristics protected by law. As a federal contractor, we are committed to not discriminating against any applicant or employee based on these protected statuses. We will also take affirmative action to ensure equal employment opportunities. Please let us know if you require accommodations during the interview process by emailing . We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, and all characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report . We want you to know your rights because EEO is the law. A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process. To All Recruitment Agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
09/21/2026
Full time
What you will do The AI Vision Systems Specialist is responsible for designing, developing, and deploying computer vision solutions that enable intelligent automation and quality control in Clarios manufacturing plants. This role supports the Future Factory vision by integrating advanced vision systems and AI algorithms into production lines. The specialist works closely with IT, product engineering, operations, and regional teams to deliver scalable, robust, and innovative solutions for automated inspection and process optimization. A key part of this role is connecting with business stakeholders across regions to collaboratively identify and align on pain points and priorities. The specialist will develop proof-of-concept (PoC) solutions in lab environments, validate them, and drive the integration of core solutions into base machines for global deployment. This position is remote with possible relocation required. How you will do it Business Engagement & Needs Identification Proactively engage with business and plant teams across regions to understand operational challenges, pain points, and improvement opportunities. Collaborate with business owners to create product roadmaps that prioritize delivery of key capabilities to the plants. Facilitate workshops and collaborative sessions to define priorities for vision system applications Solution Development & Deployment Design, develop, and implement computer vision systems for automated inspection, defect detection, and process monitoring. Develop PoC solutions in lab environments, validate with stakeholders, and drive integration into base machines. Integrate vision systems (edge devices, cameras, sensors, lighting) with manufacturing equipment. Create predictive and preventative maintenance schedule along with necessary spare parts list to ensure long-term viability of solutions. Collaborate with IT and engineering to deploy AI models and data pipelines for real-time analytics. Regional Execution & Scalability Lead and support deployment of vision solutions across multiple regions, ensuring adaptability to local requirements and standards. Coordinate with regional teams for pilot builds, R&D trials, commissioning, and feedback loops. Technical Leadership & Documentation Evaluate and select hardware/software for vision applications in brownfield and greenfield scenarios. Develop and maintain technical documentation, including Supplier Statements of Work (SSOW), Bills of Materials (BOM), System calibration and quality procedures, and spare parts lists. Guide vendor selection and manage strategic partnerships with equipment suppliers and integrators. Continuous Improvement & Innovation Stay current with emerging technologies in computer vision, machine learning, and industrial automation. Conduct benchmarking and share findings with global teams. Champion innovation and standardization across sites and regions. Communication & Collaboration Communicate technical concepts and project status to stakeholders at all levels, including executive leadership. Foster cross-functional and cross-regional collaboration to ensure alignment and best practice sharing. To succeed in this role, the individual must have a sound knowledge of vision systems in addition to internal business acumen: Visionary thinking and technical leadership in computer vision for manufacturing. Strong business acumen and ability to translate operational needs into technical solutions. Innovation and adaptability in fast-paced, evolving environments. Effective communication and collaboration across functions, cultures, and regions. Structured planning, project management, and follow-through. What we look for Required Bachelor's or Master's degree in Computer Science, Electrical Engineering, Robotics, or related field. 3+ years of experience in computer vision, machine learning, or automation engineering. Experience with vision system integration in manufacturing or industrial environments. Familiarity with industrial cameras, sensors, and lighting systems. Experience deploying AI models to edge devices or cloud platforms. Proficiency in 3D CAD tools and simulation software is a plus. Experience leading cross-functional projects in international settings. FUTURE RELOCATION TO TEXAS IS REQUIRED What you get: Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, perks, and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, and Employee Assistance Program Global market strength and worldwide market share leadership HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility Clarios has been recognized as one of 2026's Most Ethical Companies by Ethisphere. This prestigious recognition marks the fourth consecutive year Clarios has received this distinction. Who we are: Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities. Veterans/Military Spouses: We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics. Equal Employment Opportunity: We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or other protected characteristics protected by law. As a federal contractor, we are committed to not discriminating against any applicant or employee based on these protected statuses. We will also take affirmative action to ensure equal employment opportunities. Please let us know if you require accommodations during the interview process by emailing . We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, and all characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report . We want you to know your rights because EEO is the law. A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process. To All Recruitment Agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
Century Business Products Inc.
Sioux Falls, South Dakota
Description: We are excited to announce an opening for a dedicated Information Technology Specialist to join our dynamic technology team. If you are passionate about technology and eager to develop your IT skills in a supportive environment, we look forward to your application! This position can be located in either Sioux Falls or Sioux City. Job Purpose The IT Specialist is a member of our IT Service Desk working in our Sioux Falls office and will be responsible for providing remote and on-site support of client's computers, servers, and network infrastructure. The IT Specialist will work to support and assist our clients' users and various IT systems and devices. As a member of our Service Desk team, they will provide a high-level of customer service in their daily interactions with customers through verbal, written, and in-person communication. They will respond to any and all inbound client service requests in a timely and professional manner. Compensation, Benefits & Perks Base Pay: $40,000 - $50,000/ year Consistent Monday-Friday, 8a-5p schedule with occasional on-call Medical, Dental, & Vision Insurance Options 401K with Company Match 9 Paid Holidays plus 2 weeks of PTO upon hire Opportunities for Continued Education Support of a Well Established & Trusted Company Job Tasks Log and process service requests from customers via telephone and online ticketing system. Diagnose, troubleshoot, and resolve basic issues with client computers, servers, devices, peripherals, and networking equipment - both remotely (from the Sioux Falls office) and on-site at client's facilities. Install and configure hardware components and software applications. Perform routine hardware and software maintenance on client computers, servers, and network infrastructure. Ensure that customer needs are being met through timely follow-through and provide a high-quality of customer experience through a professional demeanor. Ensure accurate and timely reporting and documentation of services and time spent servicing customers. Collaborate with other team members to help identify, develop, and document processes, procedures, and work instructions. Desired Traits 1 year+ of end-user support experience in a technology related field, providing support of client's hardware, software, workstations, servers, and network infrastructure. Knowledge and experience supporting Microsoft Windows operating systems, Microsoft Office Suite & Microsoft 365, computer hardware components. Familiarity with networking protocols and technologies such as switches, routers, firewalls, and wireless access points. Experience working with ticket management and remote monitoring and management tools. Strong collaboration skills and the ability to work closely with team members on projects, problem-solving, and day-to-day operations. Self-motivated and able to operate independently, while balancing multiple projects, priorities, and meeting client deadlines. Strong written and verbal communication skills, and the ability to interact, instruct, and support end-users with varying levels of technical experience. Training Orientation will be provided by upon hire. On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will be provided by Catalyst IT. Catalyst IT does request you to provide self-directed training through reading, research, webinars and any other applicable media. Requirements: Pre-Employment Background Check Active Drivers License with auto insurance coverage or the ability to obtain insurance coverage Areas of knowledge should include computer technical support, Microsoft workstation environments including Windows 7, 8, 10 and Office applications, Microsoft server environments (Active Directory, Terminal Services), Cloud experience - Office 365, Email - Office 365, Google, Email server environments, Networking (including routers, firewalls, VPNs, wireless), Anti-virus, Anti-SPAM and Anti-Spyware, Backup Solutions, Virtual Machine environments (VMWare) Compensation details: 0 Yearly Salary PI283023b0f6a7-7994
09/21/2026
Full time
Description: We are excited to announce an opening for a dedicated Information Technology Specialist to join our dynamic technology team. If you are passionate about technology and eager to develop your IT skills in a supportive environment, we look forward to your application! This position can be located in either Sioux Falls or Sioux City. Job Purpose The IT Specialist is a member of our IT Service Desk working in our Sioux Falls office and will be responsible for providing remote and on-site support of client's computers, servers, and network infrastructure. The IT Specialist will work to support and assist our clients' users and various IT systems and devices. As a member of our Service Desk team, they will provide a high-level of customer service in their daily interactions with customers through verbal, written, and in-person communication. They will respond to any and all inbound client service requests in a timely and professional manner. Compensation, Benefits & Perks Base Pay: $40,000 - $50,000/ year Consistent Monday-Friday, 8a-5p schedule with occasional on-call Medical, Dental, & Vision Insurance Options 401K with Company Match 9 Paid Holidays plus 2 weeks of PTO upon hire Opportunities for Continued Education Support of a Well Established & Trusted Company Job Tasks Log and process service requests from customers via telephone and online ticketing system. Diagnose, troubleshoot, and resolve basic issues with client computers, servers, devices, peripherals, and networking equipment - both remotely (from the Sioux Falls office) and on-site at client's facilities. Install and configure hardware components and software applications. Perform routine hardware and software maintenance on client computers, servers, and network infrastructure. Ensure that customer needs are being met through timely follow-through and provide a high-quality of customer experience through a professional demeanor. Ensure accurate and timely reporting and documentation of services and time spent servicing customers. Collaborate with other team members to help identify, develop, and document processes, procedures, and work instructions. Desired Traits 1 year+ of end-user support experience in a technology related field, providing support of client's hardware, software, workstations, servers, and network infrastructure. Knowledge and experience supporting Microsoft Windows operating systems, Microsoft Office Suite & Microsoft 365, computer hardware components. Familiarity with networking protocols and technologies such as switches, routers, firewalls, and wireless access points. Experience working with ticket management and remote monitoring and management tools. Strong collaboration skills and the ability to work closely with team members on projects, problem-solving, and day-to-day operations. Self-motivated and able to operate independently, while balancing multiple projects, priorities, and meeting client deadlines. Strong written and verbal communication skills, and the ability to interact, instruct, and support end-users with varying levels of technical experience. Training Orientation will be provided by upon hire. On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will be provided by Catalyst IT. Catalyst IT does request you to provide self-directed training through reading, research, webinars and any other applicable media. Requirements: Pre-Employment Background Check Active Drivers License with auto insurance coverage or the ability to obtain insurance coverage Areas of knowledge should include computer technical support, Microsoft workstation environments including Windows 7, 8, 10 and Office applications, Microsoft server environments (Active Directory, Terminal Services), Cloud experience - Office 365, Email - Office 365, Google, Email server environments, Networking (including routers, firewalls, VPNs, wireless), Anti-virus, Anti-SPAM and Anti-Spyware, Backup Solutions, Virtual Machine environments (VMWare) Compensation details: 0 Yearly Salary PI283023b0f6a7-7994
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. About the Role The WMS Software Engineer - IBM i / AS400 Specialist plays a critical role in designing, developing, and delivering high-quality software solutions that support McKesson's Warehouse Management Systems across its Distribution Centers. This position focuses on the IBM i platform and requires hands-on expertise in RPGLE, CLLE, SQL, and modern Integrated Language Environment development practices. The role translates business and technical requirements into modular, scalable solutions; supports platform reliability and interoperability; and drives disciplined engineering through automation, testing, Agile delivery, and CI/CD practices. The engineer will collaborate with technical teams, business partners, and vendors to enhance warehouse operations and support Order-to-Cash processes. What You'll Do Research, design, develop, test, debug, implement, and manage solutions for Warehouse Management Systems supporting McKesson Distribution Centers. Participate in implementation, development, enhancement, and modification of software source code and scripts while staying current with new technologies, methodologies, and industry best practices. Analyze requirements; create and automate tests; and verify and validate that system and software solutions meet specified business and technical requirements. Monitor application performance, identify errors, perform root cause analysis, and implement appropriate remediation. Integrate solutions across applications and platforms while ensuring interoperability, reliability, and adherence to design principles. Liaise with vendors and internal partners to resolve functionality or interoperability issues affecting new and existing applications. Use DevOps and Agile processes to deliver functionality quickly and effectively while iterating through continued development. Own development activities from technical planning through deployment, and participate in technical design reviews and code reviews. Apply automation, CI/CD practices, version control, testing, and disciplined release management to improve quality and delivery reliability. Share best practices, provide technical guidance, and mentor or teach other team members as appropriate. Contribute to technical roadmaps and strategic planning for technologies used across McKesson's Distribution Centers. Create and maintain clear technical documentation, development standards, and operational support materials. Basic Requirements 4+ years of professional software development experience, including exposure to enterprise scale systems. Hands-on software development experience on the IBM i series (AS400) using RPGLE, CLLE, and SQL. Ability to craft modern, modular ILE programs using RPGLE, SQL, and CLLE. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or an equivalent combination of education and experience. Demonstrated commitment to staying current with language enhancements and platform feature expansion on IBM i. Strong knowledge of the Systems Development Lifecycle (SDLC), Agile delivery methodologies, and collaborative version-control workflows. Experience developing, testing, troubleshooting, and supporting mission-critical enterprise applications. Applied understanding of software integration patterns, service-to-service communication, release management, and environment promotion practices. Experience working in Agile delivery environments and applying disciplined software development practices. Strong analytical, debugging, root cause analysis, and problem-solving skills. Preferred Skills/Experience Experience deploying solutions on IBM i using other programming languages such as Java, Node.js, Python, or PHP. Experience designing, developing, or consuming REST APIs. Experience with Kafka or other message-based and event-driven systems. Experience working with digital applications and technologies such as Python, Java, MongoDB, or related platforms. Knowledge of Warehouse Management and Order-to-Cash processes. Experience with DevOps practices, CI/CD pipelines, test automation frameworks, and monitoring automation. Experience in distribution, logistics, supply chain, warehouse operations, or healthcare distribution environments. Travel / Work Environment / Physical Requirements Limited travel may be required based on business needs. Hybrid or remote work arrangements may be available in accordance with company policy. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $106,100 - $176,800 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
09/21/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. About the Role The WMS Software Engineer - IBM i / AS400 Specialist plays a critical role in designing, developing, and delivering high-quality software solutions that support McKesson's Warehouse Management Systems across its Distribution Centers. This position focuses on the IBM i platform and requires hands-on expertise in RPGLE, CLLE, SQL, and modern Integrated Language Environment development practices. The role translates business and technical requirements into modular, scalable solutions; supports platform reliability and interoperability; and drives disciplined engineering through automation, testing, Agile delivery, and CI/CD practices. The engineer will collaborate with technical teams, business partners, and vendors to enhance warehouse operations and support Order-to-Cash processes. What You'll Do Research, design, develop, test, debug, implement, and manage solutions for Warehouse Management Systems supporting McKesson Distribution Centers. Participate in implementation, development, enhancement, and modification of software source code and scripts while staying current with new technologies, methodologies, and industry best practices. Analyze requirements; create and automate tests; and verify and validate that system and software solutions meet specified business and technical requirements. Monitor application performance, identify errors, perform root cause analysis, and implement appropriate remediation. Integrate solutions across applications and platforms while ensuring interoperability, reliability, and adherence to design principles. Liaise with vendors and internal partners to resolve functionality or interoperability issues affecting new and existing applications. Use DevOps and Agile processes to deliver functionality quickly and effectively while iterating through continued development. Own development activities from technical planning through deployment, and participate in technical design reviews and code reviews. Apply automation, CI/CD practices, version control, testing, and disciplined release management to improve quality and delivery reliability. Share best practices, provide technical guidance, and mentor or teach other team members as appropriate. Contribute to technical roadmaps and strategic planning for technologies used across McKesson's Distribution Centers. Create and maintain clear technical documentation, development standards, and operational support materials. Basic Requirements 4+ years of professional software development experience, including exposure to enterprise scale systems. Hands-on software development experience on the IBM i series (AS400) using RPGLE, CLLE, and SQL. Ability to craft modern, modular ILE programs using RPGLE, SQL, and CLLE. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or an equivalent combination of education and experience. Demonstrated commitment to staying current with language enhancements and platform feature expansion on IBM i. Strong knowledge of the Systems Development Lifecycle (SDLC), Agile delivery methodologies, and collaborative version-control workflows. Experience developing, testing, troubleshooting, and supporting mission-critical enterprise applications. Applied understanding of software integration patterns, service-to-service communication, release management, and environment promotion practices. Experience working in Agile delivery environments and applying disciplined software development practices. Strong analytical, debugging, root cause analysis, and problem-solving skills. Preferred Skills/Experience Experience deploying solutions on IBM i using other programming languages such as Java, Node.js, Python, or PHP. Experience designing, developing, or consuming REST APIs. Experience with Kafka or other message-based and event-driven systems. Experience working with digital applications and technologies such as Python, Java, MongoDB, or related platforms. Knowledge of Warehouse Management and Order-to-Cash processes. Experience with DevOps practices, CI/CD pipelines, test automation frameworks, and monitoring automation. Experience in distribution, logistics, supply chain, warehouse operations, or healthcare distribution environments. Travel / Work Environment / Physical Requirements Limited travel may be required based on business needs. Hybrid or remote work arrangements may be available in accordance with company policy. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $106,100 - $176,800 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
Job Description Job Description Overview This role is seeking candidates who specialize in EDI analytics and ERA/EFT Enrollments, we are not seeking developers and/or designers, thank you! As an EDI Analyst, you will be responsible for the development, implementation and ongoing maintenance of the Electronic Data Interchange (EDI) transactions including HIPAA 270/271 eligibility inquiry and response, 276/277 claims status inquiry and response, and 278 referral/prior authorization transactions. The EDI Specialist works with claims and payment teams on the HIPAA 837 -Health Care Claim and 835-Health Care Claim Payment/Advice. The EDI Specialist will work collaboratively with information systems staff, government and third-party payers, clearinghouses, and Nextgen technical support personnel to implement these transactions in an integrated, efficient, and cost-effective manner. This position will have responsibility for planning, implementing and managing HIPPA EDI projects relating to these transactions, including end-user contact, analysis, design, mapping, programming, training and documentation. Ideal candidates will require a certain level of revenue cycle management experience in order to successfully fulfill the job responsibilities. This position has the potential to be remote in the following states: Arizona, Nevada, California, New Mexico and Texas. Responsibilities Setup and Complete EDI registration for all EDI products, including facilitating payer-specific enrollments, until payer grant approval. Install and Configure healthcare electronic data interchange applications on provider's network and/or billing stations. Research and analyze providers' billing requirements to ensure all data fields are mapped and converted correctly in X12 ANSI inbound/outbound file. Initiates test EDI transaction prior initial implementation live environment. Conduct post-live support for 6 to 8 weeks by monitoring and assessing the overall usage of EDI products, and conducting weekly follow-up calls with billing administrators to ensure accuracy Customize the provider inbound/outbound EDI transactions based on specific payer edits/requirements received in responses. Make recommendation on additional resources and feature that adds leverage to EDI product and provides efficient solutions to the practice business operations. Devise solutions and provide status to revenue cycle leadership throughout the EDI implementation process on a bi-weekly basis. Serve as liaison between provider and healthcare trading partners regarding EDI inquiries including rejections with enrollment, claims, payments, and/or clearinghouse interfacing. Setup new payer/ connection setup, testing, and launch. Research and analyze new payer requests and submit to EDI QA/Development team to program accordingly. Maintains and update remit address changes with government and commercial payers weekly, monthly or quarterly Manage payer website logins, grant new access, deactivate access and provide password resets for revenue cycle management teams. Formal testing methodology, test plan development and execution, and documentation of test results All other assigned duties. Qualifications REQUIRED: Minimum five (5) years experience in Healthcare revenue cycle management (Payment Posting, Patient Access). A minimum of 2-3 years experience with hands-on involvement relative to ANSI X12 Healthcare EDI transaction sets (837, 999, 277CA, 276/277, 835) Experience with ERA/EFT enrollments from a hands-on analyst or role perspective. Prior EDI or System implementation and Transaction Mapping experience Experience in NextGen EHR system, or other healthcare EHR software. Proficient in Microsoft Office, specific but not limited to Excel (advanced formulas, pivot table use), PowerPoint, Word, Outlook, and SmartSheet navigation. High school diploma or GED required. BA/BS in Information Technology, Computer Science, Computer Engineering, equivalent is preferred. Previous experience in clearinghouse platform use and navigation, e.g. Waystar, Change Healthcare.
09/20/2026
Full time
Job Description Job Description Overview This role is seeking candidates who specialize in EDI analytics and ERA/EFT Enrollments, we are not seeking developers and/or designers, thank you! As an EDI Analyst, you will be responsible for the development, implementation and ongoing maintenance of the Electronic Data Interchange (EDI) transactions including HIPAA 270/271 eligibility inquiry and response, 276/277 claims status inquiry and response, and 278 referral/prior authorization transactions. The EDI Specialist works with claims and payment teams on the HIPAA 837 -Health Care Claim and 835-Health Care Claim Payment/Advice. The EDI Specialist will work collaboratively with information systems staff, government and third-party payers, clearinghouses, and Nextgen technical support personnel to implement these transactions in an integrated, efficient, and cost-effective manner. This position will have responsibility for planning, implementing and managing HIPPA EDI projects relating to these transactions, including end-user contact, analysis, design, mapping, programming, training and documentation. Ideal candidates will require a certain level of revenue cycle management experience in order to successfully fulfill the job responsibilities. This position has the potential to be remote in the following states: Arizona, Nevada, California, New Mexico and Texas. Responsibilities Setup and Complete EDI registration for all EDI products, including facilitating payer-specific enrollments, until payer grant approval. Install and Configure healthcare electronic data interchange applications on provider's network and/or billing stations. Research and analyze providers' billing requirements to ensure all data fields are mapped and converted correctly in X12 ANSI inbound/outbound file. Initiates test EDI transaction prior initial implementation live environment. Conduct post-live support for 6 to 8 weeks by monitoring and assessing the overall usage of EDI products, and conducting weekly follow-up calls with billing administrators to ensure accuracy Customize the provider inbound/outbound EDI transactions based on specific payer edits/requirements received in responses. Make recommendation on additional resources and feature that adds leverage to EDI product and provides efficient solutions to the practice business operations. Devise solutions and provide status to revenue cycle leadership throughout the EDI implementation process on a bi-weekly basis. Serve as liaison between provider and healthcare trading partners regarding EDI inquiries including rejections with enrollment, claims, payments, and/or clearinghouse interfacing. Setup new payer/ connection setup, testing, and launch. Research and analyze new payer requests and submit to EDI QA/Development team to program accordingly. Maintains and update remit address changes with government and commercial payers weekly, monthly or quarterly Manage payer website logins, grant new access, deactivate access and provide password resets for revenue cycle management teams. Formal testing methodology, test plan development and execution, and documentation of test results All other assigned duties. Qualifications REQUIRED: Minimum five (5) years experience in Healthcare revenue cycle management (Payment Posting, Patient Access). A minimum of 2-3 years experience with hands-on involvement relative to ANSI X12 Healthcare EDI transaction sets (837, 999, 277CA, 276/277, 835) Experience with ERA/EFT enrollments from a hands-on analyst or role perspective. Prior EDI or System implementation and Transaction Mapping experience Experience in NextGen EHR system, or other healthcare EHR software. Proficient in Microsoft Office, specific but not limited to Excel (advanced formulas, pivot table use), PowerPoint, Word, Outlook, and SmartSheet navigation. High school diploma or GED required. BA/BS in Information Technology, Computer Science, Computer Engineering, equivalent is preferred. Previous experience in clearinghouse platform use and navigation, e.g. Waystar, Change Healthcare.
Job Description Job Description Purpose of Position: The Senior Auditor (VP) is responsible for independently leading and executing risk-based internal audit assignments across operational, financial, regulatory compliance, information technology (IT), information systems (IS), cybersecurity, and integrated audit areas. The role performs audit planning, risk assessment, control evaluation, testing, documentation, and reporting with minimal supervision while serving as a trusted advisor to management on risk management, governance, regulatory compliance, technology controls, and process improvement opportunities. This position also plays a key role in leveraging data analytics and technology-enabled auditing techniques, supporting Audit Committee reporting, coordinating regulatory requests, and providing expertise related to IT governance, information security, cybersecurity, system implementations, and automated controls. This is an individual contributor role and does not have direct people management responsibilities. Essential Job Functions: Applies knowledge of banking operations, technology environments, information systems, cybersecurity risks, and regulatory requirements to develop and maintain risk assessments and contribute to the annual audit planning process. Obtains and documents an understanding of business processes, technology platforms, system interfaces, data flows, and supporting controls to identify and evaluate risks and the effectiveness of related internal controls. Develops risk and control matrices (RCMs), audit programs, testing strategies, and audit procedures for operational, financial, compliance, IT, IS, cybersecurity, and integrated audits with minimal supervision. Performs operational, financial, compliance, information technology, cybersecurity, and substantive testing procedures for internal audits, regulatory examinations, external audit support, and Sarbanes-Oxley (SOX) compliance activities. Evaluates the design and operating effectiveness of key controls, including automated controls, application controls, IT general controls (ITGCs), information security controls, cybersecurity controls, and data governance controls. Assesses technology-related risks involving infrastructure, cloud services, cybersecurity, third-party providers, system implementations, logical access, user provisioning, change management, data protection, and business continuity. Partners with business and technology stakeholders obtain audit evidence, conduct interviews, and evaluate processes and control environments. Ensures audit assignments are appropriately documented, accurate, complete, and completed within budget and established timelines. Prepares clear, concise, and well-supported audit reports, issue summaries, and other written communications with minimal supervision. Resolves review notes, management inquiries, and audit-related requests promptly and professionally. Serves as a department resource on data analytics, continuous monitoring, technology-enabled auditing, artificial intelligence (AI) applications, and audit automation techniques. Utilizes data analytics tools and techniques to identify risk indicators, analyze large data populations, improve audit efficiency, and enhance audit coverage. Maintains effective working relationships with Internal Audit Management, business line management, technology teams, external auditors, regulators, and other stakeholders. Provides timely communication to Internal Audit Management regarding audit progress, emerging risks, control deficiencies, cybersecurity concerns, and significant issues identified during audits. Keeps current on banking regulations, auditing standards, information technology trends, cybersecurity risks, emerging technologies, and industry best practices. Maintains continuing professional education and relevant certifications. Maintains appropriate levels of confidentiality and professionalism in handling sensitive Bank information. Performs other duties and special projects as assigned Education and Experience: Bachelor's degree in accounting, Finance, Information Systems, Computer Science, Cybersecurity, Business Administration, or a related field. Minimum 3-5 years of experience in internal audit, external audit, public accounting, IT audit, information security audit, risk management, regulatory compliance, or financial services auditing, preferably within the banking industry. Experience conducting operational, compliance, financial, IT, information systems, cybersecurity, or integrated audits. Experience evaluating IT General Controls (ITGCs), application controls, automated controls, interfaces, system implementations, third-party/vendor risks, and information security controls. Knowledge & Skills . Strong knowledge of internal auditing principles, practices, standards, and methodologies. Working knowledge of banking operations, products, services, and regulatory requirements. Strong understanding of risk assessment methodologies and internal control frameworks. Knowledge of IIA Global Internal Audit Standards. Knowledge of the Sarbanes-Oxley Act (SOX) and related control requirements. Good understanding of COSO 2013 Internal Control Framework requirements. Understanding of IT governance, information security, cybersecurity, data governance, cloud computing, and technology risk management concepts. Knowledge of industry control frameworks and standards such as NIST Cybersecurity Framework, COBIT, FFIEC guidance, ISO 27001, and related regulatory expectations is preferred. Strong analytical, problem-solving, critical-thinking, and investigative skills. Strong written and verbal communication skills with the ability to communicate effectively with senior management and technical personnel. Strong project management, organization, and time management skills. Ability to manage multiple assignments, prioritize competing deadlines, and work independently. Ability to positively interface and work well with all levels of staff and management (auditees and own department) Working knowledge of relevant computer programs, i.e. Microsoft Access, Word, Excel, core banking system and query Ability to handle bank and client information and sensitive matters professionally and confidentially Preferred Certifications One or more of the following certifications, or progress toward obtaining them, is preferred: Certified Internal Auditor (CIA) Certified Public Accountant (CPA) Certified Information Systems Auditor (CISA) Certified Information Security Manager (CISM) Certified in Risk and Information Systems Control (CRISC) Certified Regulatory Compliance Manager (CRCM) Certified Financial Services Auditor (CFSA) Certified Bank Auditor (CBA) Certified Community Bank Internal Auditor (CCBIA) Certified Trust & Financial Advisor (CTFA) Certified Fiduciary & Investment Risk Specialist (CFIRS) Our job titles may span more than one career level. The starting base salary for this role is between $100,000.00 - $120,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as "remote".
09/20/2026
Full time
Job Description Job Description Purpose of Position: The Senior Auditor (VP) is responsible for independently leading and executing risk-based internal audit assignments across operational, financial, regulatory compliance, information technology (IT), information systems (IS), cybersecurity, and integrated audit areas. The role performs audit planning, risk assessment, control evaluation, testing, documentation, and reporting with minimal supervision while serving as a trusted advisor to management on risk management, governance, regulatory compliance, technology controls, and process improvement opportunities. This position also plays a key role in leveraging data analytics and technology-enabled auditing techniques, supporting Audit Committee reporting, coordinating regulatory requests, and providing expertise related to IT governance, information security, cybersecurity, system implementations, and automated controls. This is an individual contributor role and does not have direct people management responsibilities. Essential Job Functions: Applies knowledge of banking operations, technology environments, information systems, cybersecurity risks, and regulatory requirements to develop and maintain risk assessments and contribute to the annual audit planning process. Obtains and documents an understanding of business processes, technology platforms, system interfaces, data flows, and supporting controls to identify and evaluate risks and the effectiveness of related internal controls. Develops risk and control matrices (RCMs), audit programs, testing strategies, and audit procedures for operational, financial, compliance, IT, IS, cybersecurity, and integrated audits with minimal supervision. Performs operational, financial, compliance, information technology, cybersecurity, and substantive testing procedures for internal audits, regulatory examinations, external audit support, and Sarbanes-Oxley (SOX) compliance activities. Evaluates the design and operating effectiveness of key controls, including automated controls, application controls, IT general controls (ITGCs), information security controls, cybersecurity controls, and data governance controls. Assesses technology-related risks involving infrastructure, cloud services, cybersecurity, third-party providers, system implementations, logical access, user provisioning, change management, data protection, and business continuity. Partners with business and technology stakeholders obtain audit evidence, conduct interviews, and evaluate processes and control environments. Ensures audit assignments are appropriately documented, accurate, complete, and completed within budget and established timelines. Prepares clear, concise, and well-supported audit reports, issue summaries, and other written communications with minimal supervision. Resolves review notes, management inquiries, and audit-related requests promptly and professionally. Serves as a department resource on data analytics, continuous monitoring, technology-enabled auditing, artificial intelligence (AI) applications, and audit automation techniques. Utilizes data analytics tools and techniques to identify risk indicators, analyze large data populations, improve audit efficiency, and enhance audit coverage. Maintains effective working relationships with Internal Audit Management, business line management, technology teams, external auditors, regulators, and other stakeholders. Provides timely communication to Internal Audit Management regarding audit progress, emerging risks, control deficiencies, cybersecurity concerns, and significant issues identified during audits. Keeps current on banking regulations, auditing standards, information technology trends, cybersecurity risks, emerging technologies, and industry best practices. Maintains continuing professional education and relevant certifications. Maintains appropriate levels of confidentiality and professionalism in handling sensitive Bank information. Performs other duties and special projects as assigned Education and Experience: Bachelor's degree in accounting, Finance, Information Systems, Computer Science, Cybersecurity, Business Administration, or a related field. Minimum 3-5 years of experience in internal audit, external audit, public accounting, IT audit, information security audit, risk management, regulatory compliance, or financial services auditing, preferably within the banking industry. Experience conducting operational, compliance, financial, IT, information systems, cybersecurity, or integrated audits. Experience evaluating IT General Controls (ITGCs), application controls, automated controls, interfaces, system implementations, third-party/vendor risks, and information security controls. Knowledge & Skills . Strong knowledge of internal auditing principles, practices, standards, and methodologies. Working knowledge of banking operations, products, services, and regulatory requirements. Strong understanding of risk assessment methodologies and internal control frameworks. Knowledge of IIA Global Internal Audit Standards. Knowledge of the Sarbanes-Oxley Act (SOX) and related control requirements. Good understanding of COSO 2013 Internal Control Framework requirements. Understanding of IT governance, information security, cybersecurity, data governance, cloud computing, and technology risk management concepts. Knowledge of industry control frameworks and standards such as NIST Cybersecurity Framework, COBIT, FFIEC guidance, ISO 27001, and related regulatory expectations is preferred. Strong analytical, problem-solving, critical-thinking, and investigative skills. Strong written and verbal communication skills with the ability to communicate effectively with senior management and technical personnel. Strong project management, organization, and time management skills. Ability to manage multiple assignments, prioritize competing deadlines, and work independently. Ability to positively interface and work well with all levels of staff and management (auditees and own department) Working knowledge of relevant computer programs, i.e. Microsoft Access, Word, Excel, core banking system and query Ability to handle bank and client information and sensitive matters professionally and confidentially Preferred Certifications One or more of the following certifications, or progress toward obtaining them, is preferred: Certified Internal Auditor (CIA) Certified Public Accountant (CPA) Certified Information Systems Auditor (CISA) Certified Information Security Manager (CISM) Certified in Risk and Information Systems Control (CRISC) Certified Regulatory Compliance Manager (CRCM) Certified Financial Services Auditor (CFSA) Certified Bank Auditor (CBA) Certified Community Bank Internal Auditor (CCBIA) Certified Trust & Financial Advisor (CTFA) Certified Fiduciary & Investment Risk Specialist (CFIRS) Our job titles may span more than one career level. The starting base salary for this role is between $100,000.00 - $120,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as "remote".
Are you a Data Engineering and Architecture specialist? Do you have experience designing and building Data Lakes, Data Warehouses, and scalable data platforms in the cloud? Do you want to help Public Sector customers deploy mission-critical data and ML solutions at scale? Are you detail-oriented, creative, and collaborative? Then this is the position for you. As a Delivery Consultant specializing in Data Engineering & Architecture, you will provide exceptional technical design and thought leadership for cloud data applications, working with a world-class team serving federal, state, local government, and national security customers. You will design, build, and optimize data architectures and platforms that help organizations achieve their missions through data-driven decision making. You will gain the opportunity to learn from, collaborate with, and educate some of the brightest technical minds in the industry across the breadth of enterprise data architecture. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This is a customer-facing role. You will work from one of the listed locations (or customer sites) Monday through Friday each week. Travel to client locations to deliver professional services may be required. This is not a remote position. This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance. Key job responsibilities As an experienced data professional, you will be responsible for: - Helping clarify customer business outcomes during project discovery and translating them into data architecture and engineering solutions - Designing and building data analytics applications that are secure, scalable, reliable, performant, and cost-effective - Collaborating with stakeholders to gather requirements, assess current infrastructure, and propose effective data migration and modernization strategies - Identifying, mitigating, and communicating risks related to solution and service constraints by making informed technical trade-offs - Acting as a trusted advisor to customers on industry trends, emerging data technologies, and innovative solutions - Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field - Experience with SQL, Python, schema definition, and software engineering best practices including secure, testable, and maintainable code - Understanding of distributed systems, data integration techniques (ETL vs. federation), database optimization (partitioning, indexing), and relational database performance tuning - Current, active US Government Security Clearance of Top Secret or above PREFERRED QUALIFICATIONS - Experience building data platforms with AWS services such as Glue, Lake Formation, Athena, Kinesis, and Lambda - Experience with CI/CD automation (CDK or Terraform), physical data modeling (Dimensional, Data Vault), and data pipeline optimization - Experience leading end-to-end data engineering projects including migrating on-premises data applications to cloud-native architectures - Experience interfacing with customers at different organizational levels to translate requirements into scalable data architectures - Knowledge of security and compliance standards (e.g., FedRAMP, NIST, HIPAA) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Arlington - 131 600.00 USD annually USA, VA, Herndon - 131 600.00 USD annually
09/20/2026
Full time
Are you a Data Engineering and Architecture specialist? Do you have experience designing and building Data Lakes, Data Warehouses, and scalable data platforms in the cloud? Do you want to help Public Sector customers deploy mission-critical data and ML solutions at scale? Are you detail-oriented, creative, and collaborative? Then this is the position for you. As a Delivery Consultant specializing in Data Engineering & Architecture, you will provide exceptional technical design and thought leadership for cloud data applications, working with a world-class team serving federal, state, local government, and national security customers. You will design, build, and optimize data architectures and platforms that help organizations achieve their missions through data-driven decision making. You will gain the opportunity to learn from, collaborate with, and educate some of the brightest technical minds in the industry across the breadth of enterprise data architecture. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This is a customer-facing role. You will work from one of the listed locations (or customer sites) Monday through Friday each week. Travel to client locations to deliver professional services may be required. This is not a remote position. This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance. Key job responsibilities As an experienced data professional, you will be responsible for: - Helping clarify customer business outcomes during project discovery and translating them into data architecture and engineering solutions - Designing and building data analytics applications that are secure, scalable, reliable, performant, and cost-effective - Collaborating with stakeholders to gather requirements, assess current infrastructure, and propose effective data migration and modernization strategies - Identifying, mitigating, and communicating risks related to solution and service constraints by making informed technical trade-offs - Acting as a trusted advisor to customers on industry trends, emerging data technologies, and innovative solutions - Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field - Experience with SQL, Python, schema definition, and software engineering best practices including secure, testable, and maintainable code - Understanding of distributed systems, data integration techniques (ETL vs. federation), database optimization (partitioning, indexing), and relational database performance tuning - Current, active US Government Security Clearance of Top Secret or above PREFERRED QUALIFICATIONS - Experience building data platforms with AWS services such as Glue, Lake Formation, Athena, Kinesis, and Lambda - Experience with CI/CD automation (CDK or Terraform), physical data modeling (Dimensional, Data Vault), and data pipeline optimization - Experience leading end-to-end data engineering projects including migrating on-premises data applications to cloud-native architectures - Experience interfacing with customers at different organizational levels to translate requirements into scalable data architectures - Knowledge of security and compliance standards (e.g., FedRAMP, NIST, HIPAA) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Arlington - 131 600.00 USD annually USA, VA, Herndon - 131 600.00 USD annually
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/18/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking a Senior Records Information Management Specialist for a project that supports a large-scale outreach and engagement effort, delivering strategic communications, content and creative services, digital strategy, and audience engagement across public-facing websites, applications, and social media platforms. The work is paired with the IT, cybersecurity, and data operations needed to keep that digital presence secure, reliable, and available around the clock. The program's mission is to ensure the intended audience receives timely, accurate, and accessible information about the programs, services, and policies that affect them - with content and platforms built to scale, adapt to changing needs, and hold up to federal compliance and security standards. The Senior Records Information Management Specialist will lead the design, governance, and day-to-day administration of the program's records management function, ensuring that electronic records generated across public-facing websites, applications, and social media platforms are properly captured, controlled, archived, and preserved in accordance with federal recordkeeping law and DoD policy. This role serves as the primary bridge between the content operation and the Government Records Manager, translating recordkeeping requirements into practical, user-centric processes that content and digital teams can execute consistently. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal's mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: The salary range for this role is $92,000 - $95,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Administer the organization's records management program, ensuring records of business and mission activity are properly identified, scheduled, captured, and preserved in compliance with federal recordkeeping law and DoD records management policy. Develop, implement, and annually update records management SOPs and guidance, keeping pace with evolving Federal, DoD, and program-specific policy. Develop and maintain a records management plan governing the transfer, accessioning, and eventual disposition of permanent electronic records to the appropriate federal archival authority, and lead execution of related transfer activities. Conduct periodic compliance reviews and risk assessments of the records program, documenting gaps and recommending corrective actions to leadership. Partner with the Government Records Manager and content stakeholders to design intuitive, user-centric records management systems and workflows; conduct user research to identify pain points and streamline compliance. Direct archiving and digital preservation activities, including secure storage, metadata tagging and indexing, and backup/disaster-recovery practices that ensure long-term accountability, availability, and integrity of records. Ensure archived and published content remains tamper-proof, verifiable, and retained per applicable records schedules, conducting regular audits of archiving, access-control, and publishing workflows. Establish and enforce access-control, permissions, and audit-trail practices across content systems to maintain a defensible chain of custody. Ensure records considerations are reflected in broader digital strategy planning, content governance, and reporting. Deliver required records-related compliance and status reporting on established schedules, and brief findings and recommendations to Government stakeholders. Provide subject-matter guidance and training to content and digital teams on records identification, tagging, and retention responsibilities. Other relevant duties as qualified/trained to perform Qualifications: This position requires an active Secret Clearance. BA/BS in Information Science, Library/Archival Studies, Records Management, or a related field. Minimum 10 years of experience in records information management, including electronic records management within a federal or DoD environment. Demonstrated working knowledge of federal records management law, DoD recordkeeping policy, and archival transfer/accessioning processes. Experience developing and maintaining records management SOPs, retention schedules, and compliance reporting. Experience working within a content management system (CMS) environment and coordinating with cross-functional content/digital teams. Strong written communication skills, with experience producing compliance and governance reporting for government stakeholders. Nice to Have Skills and Experience: Certified Records Manager (CRM) or Information Governance Professional (IGP) certification. Familiarity with cloud-hosted content environments and associated backup and disaster-recovery controls. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
09/17/2026
Full time
Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking a Senior Records Information Management Specialist for a project that supports a large-scale outreach and engagement effort, delivering strategic communications, content and creative services, digital strategy, and audience engagement across public-facing websites, applications, and social media platforms. The work is paired with the IT, cybersecurity, and data operations needed to keep that digital presence secure, reliable, and available around the clock. The program's mission is to ensure the intended audience receives timely, accurate, and accessible information about the programs, services, and policies that affect them - with content and platforms built to scale, adapt to changing needs, and hold up to federal compliance and security standards. The Senior Records Information Management Specialist will lead the design, governance, and day-to-day administration of the program's records management function, ensuring that electronic records generated across public-facing websites, applications, and social media platforms are properly captured, controlled, archived, and preserved in accordance with federal recordkeeping law and DoD policy. This role serves as the primary bridge between the content operation and the Government Records Manager, translating recordkeeping requirements into practical, user-centric processes that content and digital teams can execute consistently. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal's mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: The salary range for this role is $92,000 - $95,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Administer the organization's records management program, ensuring records of business and mission activity are properly identified, scheduled, captured, and preserved in compliance with federal recordkeeping law and DoD records management policy. Develop, implement, and annually update records management SOPs and guidance, keeping pace with evolving Federal, DoD, and program-specific policy. Develop and maintain a records management plan governing the transfer, accessioning, and eventual disposition of permanent electronic records to the appropriate federal archival authority, and lead execution of related transfer activities. Conduct periodic compliance reviews and risk assessments of the records program, documenting gaps and recommending corrective actions to leadership. Partner with the Government Records Manager and content stakeholders to design intuitive, user-centric records management systems and workflows; conduct user research to identify pain points and streamline compliance. Direct archiving and digital preservation activities, including secure storage, metadata tagging and indexing, and backup/disaster-recovery practices that ensure long-term accountability, availability, and integrity of records. Ensure archived and published content remains tamper-proof, verifiable, and retained per applicable records schedules, conducting regular audits of archiving, access-control, and publishing workflows. Establish and enforce access-control, permissions, and audit-trail practices across content systems to maintain a defensible chain of custody. Ensure records considerations are reflected in broader digital strategy planning, content governance, and reporting. Deliver required records-related compliance and status reporting on established schedules, and brief findings and recommendations to Government stakeholders. Provide subject-matter guidance and training to content and digital teams on records identification, tagging, and retention responsibilities. Other relevant duties as qualified/trained to perform Qualifications: This position requires an active Secret Clearance. BA/BS in Information Science, Library/Archival Studies, Records Management, or a related field. Minimum 10 years of experience in records information management, including electronic records management within a federal or DoD environment. Demonstrated working knowledge of federal records management law, DoD recordkeeping policy, and archival transfer/accessioning processes. Experience developing and maintaining records management SOPs, retention schedules, and compliance reporting. Experience working within a content management system (CMS) environment and coordinating with cross-functional content/digital teams. Strong written communication skills, with experience producing compliance and governance reporting for government stakeholders. Nice to Have Skills and Experience: Certified Records Manager (CRM) or Information Governance Professional (IGP) certification. Familiarity with cloud-hosted content environments and associated backup and disaster-recovery controls. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/17/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Job Description Job Description ASSOCIATE SECURITY SPECIALIST - REMOTE ARC Group has an immediate opportunity for an Associate Security Specialist! This position is 100% remote working eastern time zone business hours. This is starting out as a contract position running through February 2025 with strong potential to extend longer or convert to FTE. This is a fantastic opportunity to join a well-respected organization offering tremendous career growth potential. At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better innovation and problem-solving. As an organization, we embrace diversity in all its forms and encourage individuals from underrepresented groups to apply. 100% REMOTE! Candidates must currently have PERMANENT US work authorization. Sorry, but we are not considering any candidates from outside companies for this position (no C2C, 3rd party / brokering). Job Description: Accountable for activities that ensure all users in the organization have the appropriate levels of access to applications, systems and data resources. Evaluates and maintains procedures to safeguard information systems assets from intentional or inadvertent access or destruction. Ensures compliance with Security regulations and laws. Recommends and implements changes to enhance security controls and prevent unauthorized access. Essential functions: Performs a lead role in promotion of security awareness programs, assessing gaps and implementing solutions. Responsible for the end-to-end completion of security requests. Provisions user security roles and manages security groups across systems, platforms, databases, applications, servers, directors and folders. Analyzes existing role structures to improve and streamline structures, security administration and improve end-user experience. Responsible for highly sensitive security access for outsourced vendors and ensuring compliance with policy, regulations and contractual requirements. Accountable for highly sensitive emergency processes. Creates or maintains application scripts and uses application specific tools to create or manage application security. Tracks and documents security issues and requests, actively monitors work queue. Plans, coordinates, communicates, tests and implements audits ensuring that access entitlements are appropriate for job requirements. Creates and coordinates completion of detailed security reports to fulfill audit, management or business owner requirements. Accountable for follow-up of all security work requests including collaborating with other IT areas to ensure timely completion/resolution and obtainment of appropriate approval levels. Interfaces with users to understand new capabilities, implement procedures, ensure security procedures have been communicated properly and are being adhered to. Provides input to drive process improvements. Works closely with business areas and IT partners on troubleshooting, pre-implementation activities and to assess application security. Maintains and creates operational procedures and maintains Security Knowledge Base. Performs system monitoring activities, identification and evaluation of security threats, breaches and vulnerabilities. Responds to security alerts. Responsible for on-call release support. Acts as lead liaison for internal and external audit requests and activities. Leads remedial activities as the result of audit findings. Defines scope of operational initiatives and adjusts priorities to support workload. Provides subject matter expertise, leadership and guidance to work teams and end users on security policies, standards and procedures and processes. Investigates business processes to understand and implement security requirements weighing business needs and security risks and resolving issues. Researches solutions works with vendors to enhance Security Monitoring Program. Coordinates and documents exceptions to security policy as directed by the Exception Governance Team. Develops training content as needed. Job Duties: In-depth knowledge of Information Technology field and computer systems Must have advanced security knowledge of the organization's existing platforms, systems, databases, and application security and are able to handle most regular issues independently. Advanced analytical thinking, problem solving, quantitative analysis ability. Must have an advanced understanding of Information Security concepts, protocols, industry best practices, and regulatory requirements. Must have advanced proficiency with RACF, TSO and tools used to administer security on the mainframe Must have advanced proficiency with Active Directory groups and user accounts, Windows folder structures and folder security. Proficiency with Windows skills are required, e.g., Windows Explorer, Word, Excel, PowerPoint, Outlook, etc. Must have advanced proficiency of UNIX/Linux security and tools used to administer security in these environments Must have advanced proficiency of LDAP groups and user accounts and tools used to administer security in this environment Must have advanced proficiency with database security and tools used to administer security within the various databases, e.g., UDB, DB2, SQL and Oracle Must demonstrate expertise with security management tools Works without daily supervision to meet customer expectations High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy Experience using Agile methodology specific tools, languages and specialty skills may vary Our ideal candidate would be someone with experience provisioning access using Microsoft Active Directory, IBM Mainframe TSO, Unix / RIG, Oracle, SQL, PowerShell, and experience with Cloud IAM Security such as Azure IAM, Azure Active Directory environment, and Microsoft Azure Access Controls, basic understanding of Microsoft Security Services (e.g., Microsoft Defender for Identity, Azure Information Protection, Microsoft Cloud App Security), and understanding of Oracle Identity Cloud offering Required Experience: 2+ years of relevant work experience Preferred Education: Bachelor's degree in a related field Required Education: HS diploma or GED Would you like to know more about our new opportunity? For immediate consideration, please apply online and view all our open positions at . ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed. At ARC Group, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know. Position is offered with no fee to candidate.
09/16/2026
Full time
Job Description Job Description ASSOCIATE SECURITY SPECIALIST - REMOTE ARC Group has an immediate opportunity for an Associate Security Specialist! This position is 100% remote working eastern time zone business hours. This is starting out as a contract position running through February 2025 with strong potential to extend longer or convert to FTE. This is a fantastic opportunity to join a well-respected organization offering tremendous career growth potential. At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better innovation and problem-solving. As an organization, we embrace diversity in all its forms and encourage individuals from underrepresented groups to apply. 100% REMOTE! Candidates must currently have PERMANENT US work authorization. Sorry, but we are not considering any candidates from outside companies for this position (no C2C, 3rd party / brokering). Job Description: Accountable for activities that ensure all users in the organization have the appropriate levels of access to applications, systems and data resources. Evaluates and maintains procedures to safeguard information systems assets from intentional or inadvertent access or destruction. Ensures compliance with Security regulations and laws. Recommends and implements changes to enhance security controls and prevent unauthorized access. Essential functions: Performs a lead role in promotion of security awareness programs, assessing gaps and implementing solutions. Responsible for the end-to-end completion of security requests. Provisions user security roles and manages security groups across systems, platforms, databases, applications, servers, directors and folders. Analyzes existing role structures to improve and streamline structures, security administration and improve end-user experience. Responsible for highly sensitive security access for outsourced vendors and ensuring compliance with policy, regulations and contractual requirements. Accountable for highly sensitive emergency processes. Creates or maintains application scripts and uses application specific tools to create or manage application security. Tracks and documents security issues and requests, actively monitors work queue. Plans, coordinates, communicates, tests and implements audits ensuring that access entitlements are appropriate for job requirements. Creates and coordinates completion of detailed security reports to fulfill audit, management or business owner requirements. Accountable for follow-up of all security work requests including collaborating with other IT areas to ensure timely completion/resolution and obtainment of appropriate approval levels. Interfaces with users to understand new capabilities, implement procedures, ensure security procedures have been communicated properly and are being adhered to. Provides input to drive process improvements. Works closely with business areas and IT partners on troubleshooting, pre-implementation activities and to assess application security. Maintains and creates operational procedures and maintains Security Knowledge Base. Performs system monitoring activities, identification and evaluation of security threats, breaches and vulnerabilities. Responds to security alerts. Responsible for on-call release support. Acts as lead liaison for internal and external audit requests and activities. Leads remedial activities as the result of audit findings. Defines scope of operational initiatives and adjusts priorities to support workload. Provides subject matter expertise, leadership and guidance to work teams and end users on security policies, standards and procedures and processes. Investigates business processes to understand and implement security requirements weighing business needs and security risks and resolving issues. Researches solutions works with vendors to enhance Security Monitoring Program. Coordinates and documents exceptions to security policy as directed by the Exception Governance Team. Develops training content as needed. Job Duties: In-depth knowledge of Information Technology field and computer systems Must have advanced security knowledge of the organization's existing platforms, systems, databases, and application security and are able to handle most regular issues independently. Advanced analytical thinking, problem solving, quantitative analysis ability. Must have an advanced understanding of Information Security concepts, protocols, industry best practices, and regulatory requirements. Must have advanced proficiency with RACF, TSO and tools used to administer security on the mainframe Must have advanced proficiency with Active Directory groups and user accounts, Windows folder structures and folder security. Proficiency with Windows skills are required, e.g., Windows Explorer, Word, Excel, PowerPoint, Outlook, etc. Must have advanced proficiency of UNIX/Linux security and tools used to administer security in these environments Must have advanced proficiency of LDAP groups and user accounts and tools used to administer security in this environment Must have advanced proficiency with database security and tools used to administer security within the various databases, e.g., UDB, DB2, SQL and Oracle Must demonstrate expertise with security management tools Works without daily supervision to meet customer expectations High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy Experience using Agile methodology specific tools, languages and specialty skills may vary Our ideal candidate would be someone with experience provisioning access using Microsoft Active Directory, IBM Mainframe TSO, Unix / RIG, Oracle, SQL, PowerShell, and experience with Cloud IAM Security such as Azure IAM, Azure Active Directory environment, and Microsoft Azure Access Controls, basic understanding of Microsoft Security Services (e.g., Microsoft Defender for Identity, Azure Information Protection, Microsoft Cloud App Security), and understanding of Oracle Identity Cloud offering Required Experience: 2+ years of relevant work experience Preferred Education: Bachelor's degree in a related field Required Education: HS diploma or GED Would you like to know more about our new opportunity? For immediate consideration, please apply online and view all our open positions at . ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed. At ARC Group, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know. Position is offered with no fee to candidate.
Century Business Products Inc.
Sioux Falls, South Dakota
Description: We are excited to announce an opening for a dedicated Information Technology Specialist to join our dynamic technology team. If you are passionate about technology and eager to develop your IT skills in a supportive environment, we look forward to your application! This position can be located in either Sioux Falls or Sioux City. Job Purpose The IT Specialist is a member of our IT Service Desk working in our Sioux Falls office and will be responsible for providing remote and on-site support of client's computers, servers, and network infrastructure. The IT Specialist will work to support and assist our clients' users and various IT systems and devices. As a member of our Service Desk team, they will provide a high-level of customer service in their daily interactions with customers through verbal, written, and in-person communication. They will respond to any and all inbound client service requests in a timely and professional manner. Compensation, Benefits & Perks Base Pay: $40,000 - $50,000/ year Consistent Monday-Friday, 8a-5p schedule with occasional on-call Medical, Dental, & Vision Insurance Options 401K with Company Match 9 Paid Holidays plus 2 weeks of PTO upon hire Opportunities for Continued Education Support of a Well Established & Trusted Company Job Tasks Log and process service requests from customers via telephone and online ticketing system. Diagnose, troubleshoot, and resolve basic issues with client computers, servers, devices, peripherals, and networking equipment - both remotely (from the Sioux Falls office) and on-site at client's facilities. Install and configure hardware components and software applications. Perform routine hardware and software maintenance on client computers, servers, and network infrastructure. Ensure that customer needs are being met through timely follow-through and provide a high-quality of customer experience through a professional demeanor. Ensure accurate and timely reporting and documentation of services and time spent servicing customers. Collaborate with other team members to help identify, develop, and document processes, procedures, and work instructions. Desired Traits 1 year+ of end-user support experience in a technology related field, providing support of client's hardware, software, workstations, servers, and network infrastructure. Knowledge and experience supporting Microsoft Windows operating systems, Microsoft Office Suite & Microsoft 365, computer hardware components. Familiarity with networking protocols and technologies such as switches, routers, firewalls, and wireless access points. Experience working with ticket management and remote monitoring and management tools. Strong collaboration skills and the ability to work closely with team members on projects, problem-solving, and day-to-day operations. Self-motivated and able to operate independently, while balancing multiple projects, priorities, and meeting client deadlines. Strong written and verbal communication skills, and the ability to interact, instruct, and support end-users with varying levels of technical experience. Training Orientation will be provided by upon hire. On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will be provided by Catalyst IT. Catalyst IT does request you to provide self-directed training through reading, research, webinars and any other applicable media. Requirements: Pre-Employment Background Check Active Drivers License with auto insurance coverage or the ability to obtain insurance coverage Areas of knowledge should include computer technical support, Microsoft workstation environments including Windows 7, 8, 10 and Office applications, Microsoft server environments (Active Directory, Terminal Services), Cloud experience - Office 365, Email - Office 365, Google, Email server environments, Networking (including routers, firewalls, VPNs, wireless), Anti-virus, Anti-SPAM and Anti-Spyware, Backup Solutions, Virtual Machine environments (VMWare) Compensation details: 0 Yearly Salary PI8d98c5-
09/15/2026
Full time
Description: We are excited to announce an opening for a dedicated Information Technology Specialist to join our dynamic technology team. If you are passionate about technology and eager to develop your IT skills in a supportive environment, we look forward to your application! This position can be located in either Sioux Falls or Sioux City. Job Purpose The IT Specialist is a member of our IT Service Desk working in our Sioux Falls office and will be responsible for providing remote and on-site support of client's computers, servers, and network infrastructure. The IT Specialist will work to support and assist our clients' users and various IT systems and devices. As a member of our Service Desk team, they will provide a high-level of customer service in their daily interactions with customers through verbal, written, and in-person communication. They will respond to any and all inbound client service requests in a timely and professional manner. Compensation, Benefits & Perks Base Pay: $40,000 - $50,000/ year Consistent Monday-Friday, 8a-5p schedule with occasional on-call Medical, Dental, & Vision Insurance Options 401K with Company Match 9 Paid Holidays plus 2 weeks of PTO upon hire Opportunities for Continued Education Support of a Well Established & Trusted Company Job Tasks Log and process service requests from customers via telephone and online ticketing system. Diagnose, troubleshoot, and resolve basic issues with client computers, servers, devices, peripherals, and networking equipment - both remotely (from the Sioux Falls office) and on-site at client's facilities. Install and configure hardware components and software applications. Perform routine hardware and software maintenance on client computers, servers, and network infrastructure. Ensure that customer needs are being met through timely follow-through and provide a high-quality of customer experience through a professional demeanor. Ensure accurate and timely reporting and documentation of services and time spent servicing customers. Collaborate with other team members to help identify, develop, and document processes, procedures, and work instructions. Desired Traits 1 year+ of end-user support experience in a technology related field, providing support of client's hardware, software, workstations, servers, and network infrastructure. Knowledge and experience supporting Microsoft Windows operating systems, Microsoft Office Suite & Microsoft 365, computer hardware components. Familiarity with networking protocols and technologies such as switches, routers, firewalls, and wireless access points. Experience working with ticket management and remote monitoring and management tools. Strong collaboration skills and the ability to work closely with team members on projects, problem-solving, and day-to-day operations. Self-motivated and able to operate independently, while balancing multiple projects, priorities, and meeting client deadlines. Strong written and verbal communication skills, and the ability to interact, instruct, and support end-users with varying levels of technical experience. Training Orientation will be provided by upon hire. On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will be provided by Catalyst IT. Catalyst IT does request you to provide self-directed training through reading, research, webinars and any other applicable media. Requirements: Pre-Employment Background Check Active Drivers License with auto insurance coverage or the ability to obtain insurance coverage Areas of knowledge should include computer technical support, Microsoft workstation environments including Windows 7, 8, 10 and Office applications, Microsoft server environments (Active Directory, Terminal Services), Cloud experience - Office 365, Email - Office 365, Google, Email server environments, Networking (including routers, firewalls, VPNs, wireless), Anti-virus, Anti-SPAM and Anti-Spyware, Backup Solutions, Virtual Machine environments (VMWare) Compensation details: 0 Yearly Salary PI8d98c5-
