Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. This opportunity is located within the greater Lubbock area in Floydada, TX. Key job responsibilities Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA). Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams May assist in the building out of new facilities and assist in projects to increase current facility efficiency Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. Communicate complex technical information to a non-technical audience. Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency Ensure all safety procedures are adhered to by vendor and Amazon staff Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility of operations and maintenance. Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodation: Regularly lift and/or move up to 39 pounds independently Participate in group lifts for 40+ pounds Maintain balance and perform construction tasks while on a ladder Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position Work in an environment requiring provided ear protection Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 3+ years of electrical and mechanical facilities maintenance, or 3+ years of electrical facilities maintenance and 2+ years of mechanical facilities maintenance experience - Experience reading and writing procedures, technical documents, and engineering drawings - 3+ years of Microsoft Office products and applications experience PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Can work in an environment that involves walking, stooping, bending, and climbing to access equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Lubbock - 96 300.00 USD annually
09/22/2026
Full time
Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. This opportunity is located within the greater Lubbock area in Floydada, TX. Key job responsibilities Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA). Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams May assist in the building out of new facilities and assist in projects to increase current facility efficiency Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. Communicate complex technical information to a non-technical audience. Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency Ensure all safety procedures are adhered to by vendor and Amazon staff Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility of operations and maintenance. Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodation: Regularly lift and/or move up to 39 pounds independently Participate in group lifts for 40+ pounds Maintain balance and perform construction tasks while on a ladder Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position Work in an environment requiring provided ear protection Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 3+ years of electrical and mechanical facilities maintenance, or 3+ years of electrical facilities maintenance and 2+ years of mechanical facilities maintenance experience - Experience reading and writing procedures, technical documents, and engineering drawings - 3+ years of Microsoft Office products and applications experience PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Can work in an environment that involves walking, stooping, bending, and climbing to access equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Lubbock - 96 300.00 USD annually
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided Physical Requirements: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation • This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles - High school diploma or equivalent PREFERRED QUALIFICATIONS - industry standard certification (CompTIA, CCENT, or Network+) - Experience with cabling infrastructure best practices and methodologies - Knowledge of network cabling, optic types, and test equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, MD, Frederick - 27.98 - 48.99 USD hourly
09/22/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided Physical Requirements: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation • This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles - High school diploma or equivalent PREFERRED QUALIFICATIONS - industry standard certification (CompTIA, CCENT, or Network+) - Experience with cabling infrastructure best practices and methodologies - Knowledge of network cabling, optic types, and test equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, MD, Frederick - 27.98 - 48.99 USD hourly
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Network Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities - Moving and implementing large enterprise equipment - Installing Fiber and Copper cabling and patching cabling between equipment - Ensuring proper safety and security standards are maintained during cabling and rack installation, - Following well established hardware installation procedures and break-fix activities - Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided Physical Requirements: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed - Working in cramped and/or elevated and/or noisy environments - Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles - High School diploma or equivalent PREFERRED QUALIFICATIONS - industry standard certification (CompTIA, CCENT, or Network+) - Experience with cabling infrastructure best practices and methodologies - Knowledge of network cabling, optic types, and test equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, MD, Frederick - 27.98 - 48.99 USD hourly
09/22/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Network Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities - Moving and implementing large enterprise equipment - Installing Fiber and Copper cabling and patching cabling between equipment - Ensuring proper safety and security standards are maintained during cabling and rack installation, - Following well established hardware installation procedures and break-fix activities - Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided Physical Requirements: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed - Working in cramped and/or elevated and/or noisy environments - Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles - High School diploma or equivalent PREFERRED QUALIFICATIONS - industry standard certification (CompTIA, CCENT, or Network+) - Experience with cabling infrastructure best practices and methodologies - Knowledge of network cabling, optic types, and test equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, MD, Frederick - 27.98 - 48.99 USD hourly
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided Physical Requirements: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation • This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles - High School diploma or equivalent PREFERRED QUALIFICATIONS - industry standard certification (CompTIA, CCENT, or Network+) - Experience with cabling infrastructure best practices and methodologies - Knowledge of network cabling, optic types, and test equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, MD, Frederick - 27.98 - 48.99 USD hourly
09/22/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided Physical Requirements: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation • This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles - High School diploma or equivalent PREFERRED QUALIFICATIONS - industry standard certification (CompTIA, CCENT, or Network+) - Experience with cabling infrastructure best practices and methodologies - Knowledge of network cabling, optic types, and test equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, MD, Frederick - 27.98 - 48.99 USD hourly
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided Physical Requirements: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles - High School diploma or equivalent PREFERRED QUALIFICATIONS - industry standard certification (CompTIA, CCENT, or Network+) - Experience with cabling infrastructure best practices and methodologies - Knowledge of network cabling, optic types, and test equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, MD, Frederick - 27.98 - 48.99 USD hourly
09/22/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided Physical Requirements: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles - High School diploma or equivalent PREFERRED QUALIFICATIONS - industry standard certification (CompTIA, CCENT, or Network+) - Experience with cabling infrastructure best practices and methodologies - Knowledge of network cabling, optic types, and test equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, MD, Frederick - 27.98 - 48.99 USD hourly
This opportunity is for U.S. citizens who have served in the U.S. Armed Forces including Reserves, National Guard, and service member spouses. How would you like to be a part of Earth's most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world's largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Chief Engineers (CE) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it's how we have helped define ourselves as leaders in the industry. Let's work hard, have fun, and make history! Key job responsibilities - Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA). - Provide training and guidance to Engineering Operations Technicians and responsible for working with Facility Manager (FM) to set team culture. - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - May assist in the build out of new facilities and assist in projects to increase current facility efficiency - Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. - Communicate complex technical information to a non-technical audience. - Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency - Ensure all safety procedures are adhered to by vendor and Amazon staff - Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. - Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: - Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds - Maintain balance and perform construction tasks while on a ladder - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position - Work in an environment requiring provided ear protection A day in the life This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment that supports servers that must maintain better than 99.999% uptime. Equipment will include but is not limited to stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. The CE directs, trains and supports technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. They manage projects from conception to completion. These projects involve independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 3+ years of Microsoft Office products and applications experience - 3+ years of mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience including industrial electrical and mechanical systems - Experience with reading and writing procedures, technical documents, and engineering drawings PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Must be able to work in an environment that involves walking, stooping, bending, and climbing to access equipment. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, Sparks - 96 300.00 USD annually
09/22/2026
Full time
This opportunity is for U.S. citizens who have served in the U.S. Armed Forces including Reserves, National Guard, and service member spouses. How would you like to be a part of Earth's most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world's largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Chief Engineers (CE) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it's how we have helped define ourselves as leaders in the industry. Let's work hard, have fun, and make history! Key job responsibilities - Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA). - Provide training and guidance to Engineering Operations Technicians and responsible for working with Facility Manager (FM) to set team culture. - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - May assist in the build out of new facilities and assist in projects to increase current facility efficiency - Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. - Communicate complex technical information to a non-technical audience. - Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency - Ensure all safety procedures are adhered to by vendor and Amazon staff - Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. - Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: - Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds - Maintain balance and perform construction tasks while on a ladder - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position - Work in an environment requiring provided ear protection A day in the life This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment that supports servers that must maintain better than 99.999% uptime. Equipment will include but is not limited to stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. The CE directs, trains and supports technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. They manage projects from conception to completion. These projects involve independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 3+ years of Microsoft Office products and applications experience - 3+ years of mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience including industrial electrical and mechanical systems - Experience with reading and writing procedures, technical documents, and engineering drawings PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Must be able to work in an environment that involves walking, stooping, bending, and climbing to access equipment. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, Sparks - 96 300.00 USD annually
Edgewater Federal Solutions, Inc.
Pocatello, Idaho
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Huntsville, AL. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance with SCI-CI Poly eligibility Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
09/22/2026
Full time
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Huntsville, AL. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance with SCI-CI Poly eligibility Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. Key job responsibilities Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA). Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams May assist in the building out of new facilities and assist in projects to increase current facility efficiency Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. Communicate complex technical information to a non-technical audience. Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency Ensure all safety procedures are adhered to by vendor and Amazon staff Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility of operations and maintenance. Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodation: Regularly lift and/or move up to 39 pounds independently Participate in group lifts for 40+ pounds Maintain balance and perform construction tasks while on a ladder Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position Work in an environment requiring provided ear protection Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 3+ years of electrical and mechanical facilities maintenance, or 3+ years of electrical facilities maintenance and 2+ years of mechanical facilities maintenance experience - Experience reading and writing procedures, technical documents, and engineering drawings - 3+ years of Microsoft Office products and applications experience PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Can work in an environment that involves walking, stooping, bending, and climbing to access equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, SPARKS - 96 300.00 USD annually
09/22/2026
Full time
Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. Key job responsibilities Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA). Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams May assist in the building out of new facilities and assist in projects to increase current facility efficiency Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. Communicate complex technical information to a non-technical audience. Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency Ensure all safety procedures are adhered to by vendor and Amazon staff Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility of operations and maintenance. Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodation: Regularly lift and/or move up to 39 pounds independently Participate in group lifts for 40+ pounds Maintain balance and perform construction tasks while on a ladder Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position Work in an environment requiring provided ear protection Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 3+ years of electrical and mechanical facilities maintenance, or 3+ years of electrical facilities maintenance and 2+ years of mechanical facilities maintenance experience - Experience reading and writing procedures, technical documents, and engineering drawings - 3+ years of Microsoft Office products and applications experience PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Can work in an environment that involves walking, stooping, bending, and climbing to access equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, SPARKS - 96 300.00 USD annually
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities - Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to interview, train and onboard new team members Physical Requirements: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in an industrial environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). - This role supports data centers in various o perational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue detection and reporting - Are biased to act in the absence of direction or support - Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. BASIC QUALIFICATIONS - 2+ years of computer/server hardware troubleshooting experience, or experience related IT - 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience - Work flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS - Knowledge of network design, protocols and troubleshooting - Knowledge of Linux/Unix Administration - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - Experience in a data center or other critical environment - Experience training and onboarding of new team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Wink - 30.91 - 54.18 USD hourly
09/22/2026
Full time
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities - Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to interview, train and onboard new team members Physical Requirements: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in an industrial environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). - This role supports data centers in various o perational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue detection and reporting - Are biased to act in the absence of direction or support - Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. BASIC QUALIFICATIONS - 2+ years of computer/server hardware troubleshooting experience, or experience related IT - 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience - Work flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS - Knowledge of network design, protocols and troubleshooting - Knowledge of Linux/Unix Administration - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - Experience in a data center or other critical environment - Experience training and onboarding of new team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Wink - 30.91 - 54.18 USD hourly
Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Also expected from the CE is the ability to manage small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. The CE directs, trains and supports EOT's in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. This technical leadership position brings a 24/7 presence to support the engineering operations technicians on site and to be available to respond to site specific needs This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. Key job responsibilities • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center. • Operate independently with limited direct management • Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed, and work OT hours as needed to support site stability. • Perform root cause analysis of equipment failures • Troubleshoot and report of facility and data sever-level events within internal SLA • Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams • Provide training and guidance to Engineering Operations Technicians • Ensure all safety procedures are adhered to by vendor and Amazon staff • Utilize internal CMMS to manage building workflows • Communicate complex technical information to a non-technical audience Physical Requirements: • Walk job sites in uneven terrain • Work at heights and from ladders • Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more • Coordinate body movements when using tools or equipment • Reach and stretch to position equipment and fixtures while maintaining balance • Bend or twist the body into unusual positions while working • Perform physical tasks all day without becoming overly tired • Use hands to manipulate small wires and objects • Push or pull heavy objects into position • Work in a noisy environment • Work at depths, such as under raised floors About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of vendor management experience - 4+ years of relevant work in a data center or other critical environment experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience with Microsoft Office including Outlook, Word, and Excel - Current, active TS/SCI US Government Security Clearance PREFERRED QUALIFICATIONS - 3+ years of construction or project management experience - Electrical or mechanical Journeyman License - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, Plain City - 96 300.00 USD annually
09/22/2026
Full time
Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Also expected from the CE is the ability to manage small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. The CE directs, trains and supports EOT's in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. This technical leadership position brings a 24/7 presence to support the engineering operations technicians on site and to be available to respond to site specific needs This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. Key job responsibilities • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center. • Operate independently with limited direct management • Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed, and work OT hours as needed to support site stability. • Perform root cause analysis of equipment failures • Troubleshoot and report of facility and data sever-level events within internal SLA • Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams • Provide training and guidance to Engineering Operations Technicians • Ensure all safety procedures are adhered to by vendor and Amazon staff • Utilize internal CMMS to manage building workflows • Communicate complex technical information to a non-technical audience Physical Requirements: • Walk job sites in uneven terrain • Work at heights and from ladders • Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more • Coordinate body movements when using tools or equipment • Reach and stretch to position equipment and fixtures while maintaining balance • Bend or twist the body into unusual positions while working • Perform physical tasks all day without becoming overly tired • Use hands to manipulate small wires and objects • Push or pull heavy objects into position • Work in a noisy environment • Work at depths, such as under raised floors About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of vendor management experience - 4+ years of relevant work in a data center or other critical environment experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience with Microsoft Office including Outlook, Word, and Excel - Current, active TS/SCI US Government Security Clearance PREFERRED QUALIFICATIONS - 3+ years of construction or project management experience - Electrical or mechanical Journeyman License - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, Plain City - 96 300.00 USD annually
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. This role will be physically based at our new MDD Pecos, TX site. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Wink - 30.91 - 54.18 USD hourly
09/22/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. This role will be physically based at our new MDD Pecos, TX site. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays - Experience conducting behavioral interviews and hiring Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Wink - 30.91 - 54.18 USD hourly
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: • Prioritize and assign trouble tickets to data center technicians and operators • Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations • Developing Career Paths for the employees and making updates in our internal tools. • Recruit and train data technicians to ensure appropriate staffing levels • Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics • Fast learn or act as the subject matter expert across all aspects in data center operations • Ensure all operational KPIs and metrics are being measured and met • Inspire and guide improvement in team process, technology innovation and automation • Manage Large Scale Events (outages) and act as the call leader • Manage and improve the workflows and through-put for data centers operations • Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs • Maintain the on-call schedule coordinating absence and vacations • Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - Certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Wink - 78 300.00 USD annually
09/22/2026
Full time
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: • Prioritize and assign trouble tickets to data center technicians and operators • Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations • Developing Career Paths for the employees and making updates in our internal tools. • Recruit and train data technicians to ensure appropriate staffing levels • Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics • Fast learn or act as the subject matter expert across all aspects in data center operations • Ensure all operational KPIs and metrics are being measured and met • Inspire and guide improvement in team process, technology innovation and automation • Manage Large Scale Events (outages) and act as the call leader • Manage and improve the workflows and through-put for data centers operations • Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs • Maintain the on-call schedule coordinating absence and vacations • Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - Certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Wink - 78 300.00 USD annually
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. This opportunity is located within the greater Lubbock area in Floydada, TX. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Experience conducting behavioral interviews and hiring - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Lubbock - 30.91 - 54.18 USD hourly
09/22/2026
Full time
Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. This opportunity is located within the greater Lubbock area in Floydada, TX. Key job responsibilities • Moving and implementing large enterprise equipment • Installing Fiber and Copper cabling and patching cabling between equipment • Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities • Safely using material handling tools and equipment • Traveling within and outside of the regional work area is required. Physical Requirements: • All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience in similar technical roles - 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience - Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS - Experience conducting behavioral interviews and hiring - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate) - Experience in a data center or other critical environment - Work flexible schedule including weekends, nights, and holidays Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Lubbock - 30.91 - 54.18 USD hourly
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the Un Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
09/22/2026
Full time
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the Un Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. This opportunity is located within the greater Lubbock area in Floydada, TX. Key job responsibilities Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors Performing on-call duties and participating in scheduled maintenance and change management activities Contributing to documentation and process improvement initiatives based on your analysis of operational issues Helping to interview, train and onboard new team members Physical Requirements: Lifting and moving material up to 40 pounds each Working in cramped and/or elevated locations Bending, lifting, stretching, and reaching Standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation Work in an industrial environment Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). This role supports data centers in various o perational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution Show a strong aptitude for troubleshooting and problem solving Solve problems at their root and step back to understand the broader context Maintain service level agreements through the implementation of proactive issue detection and reporting Are biased to act in the absence of direction or support Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. BASIC QUALIFICATIONS - 2+ years of computer/server hardware troubleshooting experience, or experience related IT - 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience - Work flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS - Knowledge of network design, protocols and troubleshooting - Knowledge of Linux/Unix Administration - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - Experience in a data center or other critical environment - Experience training and onboarding of new team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Lubbock - 30.91 - 54.18 USD hourly
09/22/2026
Full time
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. This opportunity is located within the greater Lubbock area in Floydada, TX. Key job responsibilities Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors Performing on-call duties and participating in scheduled maintenance and change management activities Contributing to documentation and process improvement initiatives based on your analysis of operational issues Helping to interview, train and onboard new team members Physical Requirements: Lifting and moving material up to 40 pounds each Working in cramped and/or elevated locations Bending, lifting, stretching, and reaching Standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation Work in an industrial environment Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). This role supports data centers in various o perational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution Show a strong aptitude for troubleshooting and problem solving Solve problems at their root and step back to understand the broader context Maintain service level agreements through the implementation of proactive issue detection and reporting Are biased to act in the absence of direction or support Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. BASIC QUALIFICATIONS - 2+ years of computer/server hardware troubleshooting experience, or experience related IT - 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience - Work flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS - Knowledge of network design, protocols and troubleshooting - Knowledge of Linux/Unix Administration - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - Experience in a data center or other critical environment - Experience training and onboarding of new team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Lubbock - 30.91 - 54.18 USD hourly
Arthur Grand Technologies Inc
Petersburg, Virginia
Job Description Job Description Company Description Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand's culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results. We are a minority-owned staff augmentation and technology consulting company To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration If you are interested in the above opportunity, we warmly invite you to join our team. Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets) Job Description Position: - Technical Support Analyst - Req ID: 810091 Location: 1 Hayden Drive. Petersburg, VA, 23806 - Onsite Type: Contract Interview type: Both Video & In-Person Interview The AV Instructional Technology Technician provides operational and technical support for audiovisual systems across instructional classrooms, conference rooms, and university event venues. Enterprise Audiovisual Systems Support - Required - 2 Years Troubleshooting, installing, operating, and maintaining AV equipment - Required 2 Years Supporting Live events, meetings, classrooms technology - Required 2 Years Experience using a help desk or ticketing system - Desired 1 Years AVIXA Certified Technology Specialist Certification - Desired Extron, Q-SYS, Biamp, Crestron Manufacturer Certifications - Desired Job Description: The AV Instructional Technology Technician providesoperational and technical support for audiovisual systems across instructionalclassrooms, conference rooms, and university event venues. The technician isresponsible for maintaining, troubleshooting, and operating AV equipment whileproviding exceptional customer service to faculty, staff, students, and guests.This position supports instructional technology initiatives and providesevening and weekend coverage for scheduled university events. Organizational Objectives Delivering reliable audiovisual services thatsupport teaching, learning, and university operations. Maintaining operational readiness of classroomand event technology. Providing professional AV support for academic,administrative, and special events. Ensuring rapid response to classroom technologyissues. Assisting with AV installations, upgrades, andpreventative maintenance. Supporting a 95% or greater AV system uptimeobjective. Essential Duties and Responsibilities Provide daily operational support foraudiovisual and instructional technology in classrooms, conference rooms,meeting spaces, and university event venues. Diagnose and resolve issues involving projectors,displays, monitors, microphones, speakers, cameras, control systems,presentation equipment, video conferencing platforms, and related connectivity. Perform routine system testing, preventativemaintenance, and equipment inspections to support reliable operation anddepartmental uptime goals. Complete minor installation and replacementwork, including replacing projectors, monitors, cables, adapters, and similaraudiovisual components. Document service requests, repairs, maintenanceactivities, and equipment changes in the university's ticketing or inventorysystems. Provide audiovisual support for universityevents, commencements, conferences, meetings, executive functions, and otherscheduled programs. Coordinate with event organizers to confirm technicalrequirements and respond to issues during events. Work evenings, weekends, and other non-standardhours as required to support university events and campus activities. Provide professional technical assistance tofaculty, staff, students, guests, and event participants. Assist users with classroom technology,presentation systems, conferencing platforms, and basic equipment operation. Support departmental technology projects,emergency operations, and other duties assigned by the AV Instructional TechnologyManager or ITS leadership. Qualifications Minimum Qualifications Associate degree in Information Technology,Electronics, Audiovisual Technology, or a related field, or an equivalentcombination of education, training, and experience. At least two years of experience supportingprofessional or enterprise audiovisual systems. Experience troubleshooting, installing,operating, and maintaining audiovisual equipment. Experience supporting live events, meetings,classroom technology, or executive presentations. Experience using a help desk or ticketmanagement system. Ability to lift and carry equipment weighing upto 50 pounds and perform work involving standing, walking, bending, kneeling,reaching, and climbing ladders. Availability to work scheduled evenings,weekends, holidays, and other non-standard hours . Preferred Qualifications Bachelor's degree in Information Technology,Electronics, Audiovisual Technology, or a related field. Two to four years of professional audiovisualsupport experience. Experience supporting audiovisual andinstructional technology in a higher education environment. AVIXA Certified Technology Specialistcertification. Manufacturer certifications or hands-on experience with Crestron, Extron, Q-SYS, Biamp, or similar enterprise AV platforms. Thanks Richard Tucker Arthur Grand Technologies Inc 8(A) Certified Business CMMI (L3) ISO 9001:2015 Certified ISO/IEC 27001:2022 Certified NMSDC Minority Business Enterprise (MBE) Arthur Grand is an Equal Opportunity Employer (Including disability/Vets) Additional Information All your information will be kept confidential according to EEO guidelines.
09/22/2026
Full time
Job Description Job Description Company Description Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand's culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results. We are a minority-owned staff augmentation and technology consulting company To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration If you are interested in the above opportunity, we warmly invite you to join our team. Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets) Job Description Position: - Technical Support Analyst - Req ID: 810091 Location: 1 Hayden Drive. Petersburg, VA, 23806 - Onsite Type: Contract Interview type: Both Video & In-Person Interview The AV Instructional Technology Technician provides operational and technical support for audiovisual systems across instructional classrooms, conference rooms, and university event venues. Enterprise Audiovisual Systems Support - Required - 2 Years Troubleshooting, installing, operating, and maintaining AV equipment - Required 2 Years Supporting Live events, meetings, classrooms technology - Required 2 Years Experience using a help desk or ticketing system - Desired 1 Years AVIXA Certified Technology Specialist Certification - Desired Extron, Q-SYS, Biamp, Crestron Manufacturer Certifications - Desired Job Description: The AV Instructional Technology Technician providesoperational and technical support for audiovisual systems across instructionalclassrooms, conference rooms, and university event venues. The technician isresponsible for maintaining, troubleshooting, and operating AV equipment whileproviding exceptional customer service to faculty, staff, students, and guests.This position supports instructional technology initiatives and providesevening and weekend coverage for scheduled university events. Organizational Objectives Delivering reliable audiovisual services thatsupport teaching, learning, and university operations. Maintaining operational readiness of classroomand event technology. Providing professional AV support for academic,administrative, and special events. Ensuring rapid response to classroom technologyissues. Assisting with AV installations, upgrades, andpreventative maintenance. Supporting a 95% or greater AV system uptimeobjective. Essential Duties and Responsibilities Provide daily operational support foraudiovisual and instructional technology in classrooms, conference rooms,meeting spaces, and university event venues. Diagnose and resolve issues involving projectors,displays, monitors, microphones, speakers, cameras, control systems,presentation equipment, video conferencing platforms, and related connectivity. Perform routine system testing, preventativemaintenance, and equipment inspections to support reliable operation anddepartmental uptime goals. Complete minor installation and replacementwork, including replacing projectors, monitors, cables, adapters, and similaraudiovisual components. Document service requests, repairs, maintenanceactivities, and equipment changes in the university's ticketing or inventorysystems. Provide audiovisual support for universityevents, commencements, conferences, meetings, executive functions, and otherscheduled programs. Coordinate with event organizers to confirm technicalrequirements and respond to issues during events. Work evenings, weekends, and other non-standardhours as required to support university events and campus activities. Provide professional technical assistance tofaculty, staff, students, guests, and event participants. Assist users with classroom technology,presentation systems, conferencing platforms, and basic equipment operation. Support departmental technology projects,emergency operations, and other duties assigned by the AV Instructional TechnologyManager or ITS leadership. Qualifications Minimum Qualifications Associate degree in Information Technology,Electronics, Audiovisual Technology, or a related field, or an equivalentcombination of education, training, and experience. At least two years of experience supportingprofessional or enterprise audiovisual systems. Experience troubleshooting, installing,operating, and maintaining audiovisual equipment. Experience supporting live events, meetings,classroom technology, or executive presentations. Experience using a help desk or ticketmanagement system. Ability to lift and carry equipment weighing upto 50 pounds and perform work involving standing, walking, bending, kneeling,reaching, and climbing ladders. Availability to work scheduled evenings,weekends, holidays, and other non-standard hours . Preferred Qualifications Bachelor's degree in Information Technology,Electronics, Audiovisual Technology, or a related field. Two to four years of professional audiovisualsupport experience. Experience supporting audiovisual andinstructional technology in a higher education environment. AVIXA Certified Technology Specialistcertification. Manufacturer certifications or hands-on experience with Crestron, Extron, Q-SYS, Biamp, or similar enterprise AV platforms. Thanks Richard Tucker Arthur Grand Technologies Inc 8(A) Certified Business CMMI (L3) ISO 9001:2015 Certified ISO/IEC 27001:2022 Certified NMSDC Minority Business Enterprise (MBE) Arthur Grand is an Equal Opportunity Employer (Including disability/Vets) Additional Information All your information will be kept confidential according to EEO guidelines.
Edgewater Federal Solutions, Inc.
Pocatello, Idaho
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Huntsville, AL. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance with SCI-CI Poly eligibility Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
09/22/2026
Full time
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Huntsville, AL. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance with SCI-CI Poly eligibility Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
Job Description Job Description CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . What You'll Do The Technical Deployment Regional Manager - Tiger Team is responsible for overseeing multiple data center builds, both new and existing, within their region during the physical infrastructure delivery phase. You will lead a team of regional Tiger Team Build Leads and Technicians, own the plan of action for every build in your region, and serve as the connective tissue between the on-site team and the Project Management, Program Management, Procurement, and Regional Data Center Operations teams. CoreWeave operates as a single unit, and this role exists to make sure every site in your region has the people, materials, and direction it needs to deliver ahead of aggressive customer deadlines. About the Role Manage and deploy new and ongoing data center sites within your region, owning the action plan for each build from kickoff through delivery. Build and maintain strong working relationships across the business in your region, with Project Management, Program Management, and Regional Data Center Managers as your closest partners. Sync daily with on-site Tiger Team Build Leads to assist where needed, resolve blockers, and escalate issues immediately so builds stay on schedule. Set weekly goals and daily plans of action for Build Leads, including contingency plans when site conditions change. Attend weekly capacity meetings and build sync meetings, capture updates relevant to your region, and relay them to your build leads on regional calls. Maintain high visibility in build communication channels to support the boots-on-the-ground team, who often have limited connectivity during active builds. Partner with Procurement and inventory teams on inbound and outbound shipments, keeping the BOM current and immediately reporting short, damaged, or missing gear. Assess staffing needs weekly and adjust team coverage across sites; coordinate headcount requirements with the Project Coordinator. Own and maintain the Tiger Team site trackers, completing weekly updates to prepare for the following week. Travel to sites in your region to provide hands-on support and make on-the-ground decisions to pivot or push a build. Advance and enforce data center standards, and develop and implement site-specific build documentation. Cultivate and maintain vendor and colocation partner relationships. Formulate efficiency strategies to ensure the timely completion of projects, and provide progress reports on builds to relevant stakeholders. Ensure site compliance with local safety standards, regulations, and internal policies, and foster a positive safety culture through communication, accountability, training, and reporting. Lead weekly toolbox talks and create training sessions to grow team knowledge across data center operations, power, networking, hardware, and fiber. Conduct regular 1:1s with all team members, document feedback, and build personal and career development plans that grow your technicians technically and professionally. Provide consistent, direct communication when performance or CoreWeave core values are not met, partnering with HR when further action is required. Comply with training protocols established by the Global Alignment Team and uphold CoreWeave values at all regional sites. Who You Are 3+ years of management experience Strong interpersonal and collaboration skills Deep understanding of data center topology, data center deployment and operations, and infrastructure knowledge 5+ years of computer hardware experience (troubleshooting, assembling, deploying) 2+ years of Linux operating system experience 4+ years of fiber/ethernet cabling experience 4+ years of supply chain experience Comprehensive knowledge of data center cut sheets and overheads Strong understanding of cable management and hardware orientation Ability to communicate effectively with vendors, facilities, network engineers, project managers, and Data Center Operations peers Excellent time management skills, with the ability to take ownership of a build and meet the demands of tight deadlines A hands-on leader who works alongside the team, sets the example for accountability, and leads through change Ability to travel and work in an environment that operates 24/7 All physical requirements are expected with reasonable accommodations This role requires up to 40% travel throughout the year. While most site visits occur during the work week, weekend travel may be necessary to meet urgent operational demands. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base pay for this position ranges from $120,000 to $145,000. Pay is based on a number of factors, including market location, and may vary depending on job-related knowledge, skills, and experience. This position includes a discretionary bonus, equity, and a comprehensive benefits package. What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
09/22/2026
Full time
Job Description Job Description CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . What You'll Do The Technical Deployment Regional Manager - Tiger Team is responsible for overseeing multiple data center builds, both new and existing, within their region during the physical infrastructure delivery phase. You will lead a team of regional Tiger Team Build Leads and Technicians, own the plan of action for every build in your region, and serve as the connective tissue between the on-site team and the Project Management, Program Management, Procurement, and Regional Data Center Operations teams. CoreWeave operates as a single unit, and this role exists to make sure every site in your region has the people, materials, and direction it needs to deliver ahead of aggressive customer deadlines. About the Role Manage and deploy new and ongoing data center sites within your region, owning the action plan for each build from kickoff through delivery. Build and maintain strong working relationships across the business in your region, with Project Management, Program Management, and Regional Data Center Managers as your closest partners. Sync daily with on-site Tiger Team Build Leads to assist where needed, resolve blockers, and escalate issues immediately so builds stay on schedule. Set weekly goals and daily plans of action for Build Leads, including contingency plans when site conditions change. Attend weekly capacity meetings and build sync meetings, capture updates relevant to your region, and relay them to your build leads on regional calls. Maintain high visibility in build communication channels to support the boots-on-the-ground team, who often have limited connectivity during active builds. Partner with Procurement and inventory teams on inbound and outbound shipments, keeping the BOM current and immediately reporting short, damaged, or missing gear. Assess staffing needs weekly and adjust team coverage across sites; coordinate headcount requirements with the Project Coordinator. Own and maintain the Tiger Team site trackers, completing weekly updates to prepare for the following week. Travel to sites in your region to provide hands-on support and make on-the-ground decisions to pivot or push a build. Advance and enforce data center standards, and develop and implement site-specific build documentation. Cultivate and maintain vendor and colocation partner relationships. Formulate efficiency strategies to ensure the timely completion of projects, and provide progress reports on builds to relevant stakeholders. Ensure site compliance with local safety standards, regulations, and internal policies, and foster a positive safety culture through communication, accountability, training, and reporting. Lead weekly toolbox talks and create training sessions to grow team knowledge across data center operations, power, networking, hardware, and fiber. Conduct regular 1:1s with all team members, document feedback, and build personal and career development plans that grow your technicians technically and professionally. Provide consistent, direct communication when performance or CoreWeave core values are not met, partnering with HR when further action is required. Comply with training protocols established by the Global Alignment Team and uphold CoreWeave values at all regional sites. Who You Are 3+ years of management experience Strong interpersonal and collaboration skills Deep understanding of data center topology, data center deployment and operations, and infrastructure knowledge 5+ years of computer hardware experience (troubleshooting, assembling, deploying) 2+ years of Linux operating system experience 4+ years of fiber/ethernet cabling experience 4+ years of supply chain experience Comprehensive knowledge of data center cut sheets and overheads Strong understanding of cable management and hardware orientation Ability to communicate effectively with vendors, facilities, network engineers, project managers, and Data Center Operations peers Excellent time management skills, with the ability to take ownership of a build and meet the demands of tight deadlines A hands-on leader who works alongside the team, sets the example for accountability, and leads through change Ability to travel and work in an environment that operates 24/7 All physical requirements are expected with reasonable accommodations This role requires up to 40% travel throughout the year. While most site visits occur during the work week, weekend travel may be necessary to meet urgent operational demands. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base pay for this position ranges from $120,000 to $145,000. Pay is based on a number of factors, including market location, and may vary depending on job-related knowledge, skills, and experience. This position includes a discretionary bonus, equity, and a comprehensive benefits package. What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/22/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Enterprise Technology Services (Etek)
Leesburg, Virginia
Job Description Job Description ETEK is searching for a part-time Enterprise Operations Center (EOC) Technician to join our Infrastructure support team. The EOC provides 24X7X365 monitoring and alerts for infrastructure operations and services. They monitor the current state of the production environment and identify unscheduled interruptions to systems and services when they occur. The EOC oversees root cause analysis of problems and service interruptions across the organization, chairs and facilitates service and system restoration efforts and communications working closely with Network Operations, Data Center Services, Solution Delivery, Information Security & Privacy, and other stakeholders. Responsibilities: Provide onsite coverage for monitoring enterprise systems supporting services 24X7X365, One opening for : 12pm to 12:30am, Saturday and Sunday Facilitate technical meetings, take detailed notes and write after action/postmortem reports. Communicate, coordinate and facilitate ad hoc conference calls among service and system SME to resolve service interruption affecting production services. Review and respond to events reported by customers or monitoring tools. Follow and develop SOPs. Manage and maintain SolarWinds System. Complete assigned tasks and small projects with little or no supervision. Manage and maintain SolarWinds monitoring and alerts. Resolve all but unique technical problems without the intervention of management or a more experienced technical specialist. Escalate problems to management as necessary. Develop and recommend techniques to address problem situations. Meet with customers to identify requirements and appropriate levels of service. Skills Required: A Bachelor's degree in IT + 5 years of IT experience or 13 years of IT experience. Excellent communication skills. Ability to summarize and communicate technical issues succinctly. Strong writing skills and ability to develop and follow processes and SOPs. General network knowledge of Firewalls, switches and servers. Such as Windows Servers, Linux Servers, Active Directory, Cisco Switches, Checkpoint Firewalls, WAN/LAN, Amazon and Azure Cloud Services, etc. SolarWinds tools use experience with the following modules: WPM, APM, SAM, EOC, NPM. Skills Preferred: Bachelor's degree in Information Technology or related field. Experience working with a large organization (>35,000 customers). Experience collaborating with peer and client teams. Experience working remotely and onsite. Experience working irregular shifts. Experience using a Helpdesk system - ServiceNow is a plus Security+ and or Network+ certifications
09/20/2026
Full time
Job Description Job Description ETEK is searching for a part-time Enterprise Operations Center (EOC) Technician to join our Infrastructure support team. The EOC provides 24X7X365 monitoring and alerts for infrastructure operations and services. They monitor the current state of the production environment and identify unscheduled interruptions to systems and services when they occur. The EOC oversees root cause analysis of problems and service interruptions across the organization, chairs and facilitates service and system restoration efforts and communications working closely with Network Operations, Data Center Services, Solution Delivery, Information Security & Privacy, and other stakeholders. Responsibilities: Provide onsite coverage for monitoring enterprise systems supporting services 24X7X365, One opening for : 12pm to 12:30am, Saturday and Sunday Facilitate technical meetings, take detailed notes and write after action/postmortem reports. Communicate, coordinate and facilitate ad hoc conference calls among service and system SME to resolve service interruption affecting production services. Review and respond to events reported by customers or monitoring tools. Follow and develop SOPs. Manage and maintain SolarWinds System. Complete assigned tasks and small projects with little or no supervision. Manage and maintain SolarWinds monitoring and alerts. Resolve all but unique technical problems without the intervention of management or a more experienced technical specialist. Escalate problems to management as necessary. Develop and recommend techniques to address problem situations. Meet with customers to identify requirements and appropriate levels of service. Skills Required: A Bachelor's degree in IT + 5 years of IT experience or 13 years of IT experience. Excellent communication skills. Ability to summarize and communicate technical issues succinctly. Strong writing skills and ability to develop and follow processes and SOPs. General network knowledge of Firewalls, switches and servers. Such as Windows Servers, Linux Servers, Active Directory, Cisco Switches, Checkpoint Firewalls, WAN/LAN, Amazon and Azure Cloud Services, etc. SolarWinds tools use experience with the following modules: WPM, APM, SAM, EOC, NPM. Skills Preferred: Bachelor's degree in Information Technology or related field. Experience working with a large organization (>35,000 customers). Experience collaborating with peer and client teams. Experience working remotely and onsite. Experience working irregular shifts. Experience using a Helpdesk system - ServiceNow is a plus Security+ and or Network+ certifications
