Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We are seeking a visionary and execution-focused Senior Director of Enterprise Data to lead the transformation and maturity of our data ecosystem. Having recently scaled to $2 billion in annual revenue, we are actively building the infrastructure, governance, and operational models required to sustain our trajectory to $4 billion and beyond. In this role, reporting to the CIO, you will own the end-to-end data strategy, evolving our data platform architecture, scaling our Master Data Management (MDM) systems into an active operational hub, and institutionalizing federated data governance. You will bridge the gap between complex engineering and business execution, transforming data from a utility into a high-octane product that powers real-time decision-making, predictive analytics, agentic AI and operational efficiency across the global enterprise. What You Will Be Doing Data Strategy & Platform Evolution Architect the Future: Design, execute, and evolve a scalable data platform roadmap capable of handling a multi-billion dollar enterprise's volume, velocity, and variety of data. De-bottleneck Legacy Infrastructure: Transition our centralized pipelines into a modern, decoupled data architecture. Data as a Product: Implement a "Data as a Product" mindset across engineering teams, ensuring datasets have strict Service Level Objectives (SLOs), rigorous uptime, and high catalog discoverability. Streaming & Real-Time Analytics: Drive the evolution from purely batch-oriented processing to real-time event streaming for critical business domains like Engineering, Finance, and Customer Experience. Enterprise Master Data Management (MDM) Build the Golden Record: Evolve our current cross-referenced registry into a highly integrated, multi-domain operational MDM hub (Customer, Product, Vendor/Supplier). Operational Syncing: Ensure mastered data seamlessly flows bidirectionally between analytic environments and core operational execution systems (ERP, CRM, eCommerce). M&A Readiness: Standardize ingestion frameworks to quickly harmonize data from future acquisitions or new business units without interrupting daily operations. Data Governance, Quality, & Compliance Federated Governance: Establish an enterprise-wide data governance council. Move governance away from gatekeeping and toward a collaborative data stewardship model owned by business units. Automated Observability: Implement modern, automated data lineage, cataloging, and quality testing tools to monitor data health and proactively catch pipeline degradation before it hits business dashboards. Security & Compliance: Partner with Security and Legal teams to ensure the enterprise data platform natively adheres to global regulatory frameworks (GDPR, CCPA, SOX) through robust RBAC/ABAC and automated data masking. Team Leadership & Operating Model Scale the Organization: Restructure and grow a high-performing data team consisting of data engineers, MDM specialists, platform architects, and data governance managers. Centralized Infrastructure, Embedded Analytics: Champion a hub-and-spoke operating model, providing a central platform layer while enabling embedded data analysts within business units to move fast safely. Cultivate Data Ops: Instill software engineering rigor into data workflows, including CI/CD deployment pipelines, infrastructure-as-code, and comprehensive automated test suites. What You Bring Proven Scale Experience: Minimum of 12+ years of progressive leadership in data engineering, data architecture, or enterprise data management, with explicit experience inside an organization operating in a B2B environment at a $1B to $5B+ revenue scale. Architectural Fluency: Deep hands-on and strategic familiarity with modern cloud data stacks (e.g., Snowflake, Databricks, BigQuery, AWS/Azure data suites) and enterprise MDM platforms (e.g., Informatica, Reltio, Semarchy, Profisee). Change Management Mastery: Documented success in leading complex corporate data migrations or massive MDM implementations across multi-business-unit enterprises. Business Acumen: Ability to translate complex technical jargon into clear business value, financial ROI, and strategic alignment for C-suite executives. People Leadership: Minimum of 5 years managing manager-level and architect-level direct reports, with a track record of hiring, mentoring, and retaining top-tier engineering talent. Bonus Points Experience navigating fast-paced, high-growth environments characterized by rapid organizational restructuring or frequent Mergers & Acquisitions (M&A). Expertise in setting up a Data Mesh or federated data architecture in a hybrid or multi-cloud environment. Active engagement or understanding of integrating AI/ML infrastructure readiness into core enterprise data platforms. Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $212,100-$335,600 USD The typical starting salary range for this role in the select locations listed above is: $254,900-$403,200 USD Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email . We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) . click apply for full job details
09/21/2026
Full time
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We are seeking a visionary and execution-focused Senior Director of Enterprise Data to lead the transformation and maturity of our data ecosystem. Having recently scaled to $2 billion in annual revenue, we are actively building the infrastructure, governance, and operational models required to sustain our trajectory to $4 billion and beyond. In this role, reporting to the CIO, you will own the end-to-end data strategy, evolving our data platform architecture, scaling our Master Data Management (MDM) systems into an active operational hub, and institutionalizing federated data governance. You will bridge the gap between complex engineering and business execution, transforming data from a utility into a high-octane product that powers real-time decision-making, predictive analytics, agentic AI and operational efficiency across the global enterprise. What You Will Be Doing Data Strategy & Platform Evolution Architect the Future: Design, execute, and evolve a scalable data platform roadmap capable of handling a multi-billion dollar enterprise's volume, velocity, and variety of data. De-bottleneck Legacy Infrastructure: Transition our centralized pipelines into a modern, decoupled data architecture. Data as a Product: Implement a "Data as a Product" mindset across engineering teams, ensuring datasets have strict Service Level Objectives (SLOs), rigorous uptime, and high catalog discoverability. Streaming & Real-Time Analytics: Drive the evolution from purely batch-oriented processing to real-time event streaming for critical business domains like Engineering, Finance, and Customer Experience. Enterprise Master Data Management (MDM) Build the Golden Record: Evolve our current cross-referenced registry into a highly integrated, multi-domain operational MDM hub (Customer, Product, Vendor/Supplier). Operational Syncing: Ensure mastered data seamlessly flows bidirectionally between analytic environments and core operational execution systems (ERP, CRM, eCommerce). M&A Readiness: Standardize ingestion frameworks to quickly harmonize data from future acquisitions or new business units without interrupting daily operations. Data Governance, Quality, & Compliance Federated Governance: Establish an enterprise-wide data governance council. Move governance away from gatekeeping and toward a collaborative data stewardship model owned by business units. Automated Observability: Implement modern, automated data lineage, cataloging, and quality testing tools to monitor data health and proactively catch pipeline degradation before it hits business dashboards. Security & Compliance: Partner with Security and Legal teams to ensure the enterprise data platform natively adheres to global regulatory frameworks (GDPR, CCPA, SOX) through robust RBAC/ABAC and automated data masking. Team Leadership & Operating Model Scale the Organization: Restructure and grow a high-performing data team consisting of data engineers, MDM specialists, platform architects, and data governance managers. Centralized Infrastructure, Embedded Analytics: Champion a hub-and-spoke operating model, providing a central platform layer while enabling embedded data analysts within business units to move fast safely. Cultivate Data Ops: Instill software engineering rigor into data workflows, including CI/CD deployment pipelines, infrastructure-as-code, and comprehensive automated test suites. What You Bring Proven Scale Experience: Minimum of 12+ years of progressive leadership in data engineering, data architecture, or enterprise data management, with explicit experience inside an organization operating in a B2B environment at a $1B to $5B+ revenue scale. Architectural Fluency: Deep hands-on and strategic familiarity with modern cloud data stacks (e.g., Snowflake, Databricks, BigQuery, AWS/Azure data suites) and enterprise MDM platforms (e.g., Informatica, Reltio, Semarchy, Profisee). Change Management Mastery: Documented success in leading complex corporate data migrations or massive MDM implementations across multi-business-unit enterprises. Business Acumen: Ability to translate complex technical jargon into clear business value, financial ROI, and strategic alignment for C-suite executives. People Leadership: Minimum of 5 years managing manager-level and architect-level direct reports, with a track record of hiring, mentoring, and retaining top-tier engineering talent. Bonus Points Experience navigating fast-paced, high-growth environments characterized by rapid organizational restructuring or frequent Mergers & Acquisitions (M&A). Expertise in setting up a Data Mesh or federated data architecture in a hybrid or multi-cloud environment. Active engagement or understanding of integrating AI/ML infrastructure readiness into core enterprise data platforms. Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $212,100-$335,600 USD The typical starting salary range for this role in the select locations listed above is: $254,900-$403,200 USD Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email . We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) . click apply for full job details
Job Description Job Description TITLE: eCommerce Operations Engineer (contractor) Groundbreaking advances in synthetic biology achieved at Client X allow us to create products that are better and safer for humans and more sustainable for the planet. The Digital group is charged with creating connected experiences and back-end services to catapult our consumer brands to global significance and impact. Up from three at the start of the year, today we support nine exciting brands: Biossance, Pipette, Costa Brazil, Purecane, OLIKA, Terasana, Rose, Inc., JVN Hair, and Eco Fabulous The compute ecosystem for the consumer business consists of Shopify, custom Shopify apps, Boomi, Salesforce Marketing Cloud, Zendesk, Domo, NetSuite, and other third-party and internally created software. We will also launch our largest brand, Biossance, in different languages in 2021, the first step in a global e-commerce expansion. We are hiring an engineer who is passionate about delivering operational excellence. You know how to deal with ambiguity and prioritize your tasks in a fast-paced environment. The impact of this role is highly visible to our senior business leaders. You will lead mission-critical integrations and crisis management for our eCommerce stores. You have the knowledge and confidence to advise others on the best practices in operations and develop a roadmap with our team for our future operations' growth. Responsibilities: Develop and support Integrations between Shopify, Boomi, NetSuite, and Salesforce. Enforce and improve eCommerce operations policies including change management, user governance, data access control, and incident management. Communicate with business stakeholders, collect requirements, and collaborate with overseas developers to continuously improve our eCommerce systems. Monitor the health status of our eCommerce systems and email marketing campaigns through analytics and key metrics. Immediately address any risks that impact our live operations. On-call for emergency operation issues. Use your passion, skills, and wisdom to bring our digital platforms to their full potential in the best customer experience and growth for our brands. Required Qualifications: Bachelor's degree. Ten (10+) years related experience in system engineering and integration. Five (5+) years of experience in project management in system integration. Five (5+) years in enforcing and improving software change management in live operations. Excellent communicator who explains technical details in nontechnical language. Solid understanding of cybersecurity. Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary. Proficient with MS Office, Google Suite, and Jira. Preferred Qualifications: Experience in Shopify, Google Analytics, Google Search Console, and Google Tag Management is highly preferred. Experience with Accessible Rich Internet Applications (ARIA) is a big plus.
09/21/2026
Full time
Job Description Job Description TITLE: eCommerce Operations Engineer (contractor) Groundbreaking advances in synthetic biology achieved at Client X allow us to create products that are better and safer for humans and more sustainable for the planet. The Digital group is charged with creating connected experiences and back-end services to catapult our consumer brands to global significance and impact. Up from three at the start of the year, today we support nine exciting brands: Biossance, Pipette, Costa Brazil, Purecane, OLIKA, Terasana, Rose, Inc., JVN Hair, and Eco Fabulous The compute ecosystem for the consumer business consists of Shopify, custom Shopify apps, Boomi, Salesforce Marketing Cloud, Zendesk, Domo, NetSuite, and other third-party and internally created software. We will also launch our largest brand, Biossance, in different languages in 2021, the first step in a global e-commerce expansion. We are hiring an engineer who is passionate about delivering operational excellence. You know how to deal with ambiguity and prioritize your tasks in a fast-paced environment. The impact of this role is highly visible to our senior business leaders. You will lead mission-critical integrations and crisis management for our eCommerce stores. You have the knowledge and confidence to advise others on the best practices in operations and develop a roadmap with our team for our future operations' growth. Responsibilities: Develop and support Integrations between Shopify, Boomi, NetSuite, and Salesforce. Enforce and improve eCommerce operations policies including change management, user governance, data access control, and incident management. Communicate with business stakeholders, collect requirements, and collaborate with overseas developers to continuously improve our eCommerce systems. Monitor the health status of our eCommerce systems and email marketing campaigns through analytics and key metrics. Immediately address any risks that impact our live operations. On-call for emergency operation issues. Use your passion, skills, and wisdom to bring our digital platforms to their full potential in the best customer experience and growth for our brands. Required Qualifications: Bachelor's degree. Ten (10+) years related experience in system engineering and integration. Five (5+) years of experience in project management in system integration. Five (5+) years in enforcing and improving software change management in live operations. Excellent communicator who explains technical details in nontechnical language. Solid understanding of cybersecurity. Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary. Proficient with MS Office, Google Suite, and Jira. Preferred Qualifications: Experience in Shopify, Google Analytics, Google Search Console, and Google Tag Management is highly preferred. Experience with Accessible Rich Internet Applications (ARIA) is a big plus.
Job Description Job Description Business Process Automation Engineer About the Role We're looking for a hands-on Business Process & Automation Engineer to help eliminate manual work across Customer Service, Finance, and Operations. You'll identify process inefficiencies, build automations, and integrate systems to improve accuracy, scalability, and productivity. This role is ideal for someone who enjoys solving business problems with technology and working directly with users to implement practical solutions. What You'll Do Analyze and improve business processes across Customer Service, Finance, Operations, and IT to increase efficiency, accuracy, and scalability Design, develop, and support automated workflows and system integrations that streamline order processing and reduce manual effort Automate transaction and order intake into Odoo ERP from multiple sources, including email, PDF, CSV, Excel, EDI, APIs, customer portals, and eCommerce platforms Partner with Finance to automate invoicing, payment processing, reconciliations, reporting, and other month-end activities Support customer, vendor, and trading partner onboarding, including EDI setup, integrations, and implementation of standardized processes Build dashboards, reports, and monitoring tools that provide visibility into operational performance and proactively identify issues Collaborate with stakeholders to translate business requirements into practical technology solutions while documenting processes, supporting users, and optimizing business applications Qualifications 3+ years of experience in business systems, process automation, systems integration, or related roles Experience with Python scripting, APIs, data transformation, and system integrations Strong analytical, problem-solving, and communication skills Experience with ERP, CRM, or business applications Preferred Odoo, Shopify, SPS Commerce, SAP, HubSpot, or Microsoft 365 experience EDI transactions and trading partner onboarding Power Automate, UiPath, or other RPA platforms AI/OCR document processing experience Familiarity with finance operations and reconciliation processes What Makes You Successful Curious and self-motivated Comfortable working with both technical and non-technical teams Willingness to utilize Claude or other AI systems to rapidly develop and prototype solutions Focused on continuous improvement and practical solutions Able to turn business challenges into scalable automation opportunities Why Join A&D Join a growing organization where technology drives business improvement. In this role, you'll work across departments to automate processes, integrate systems, and solve operational challenges that have a direct impact on efficiency, scalability, and customer experience. You'll have the opportunity to build innovative solutions, collaborate with business leaders, and help shape the future of our operations through automation and continuous improvement
09/20/2026
Full time
Job Description Job Description Business Process Automation Engineer About the Role We're looking for a hands-on Business Process & Automation Engineer to help eliminate manual work across Customer Service, Finance, and Operations. You'll identify process inefficiencies, build automations, and integrate systems to improve accuracy, scalability, and productivity. This role is ideal for someone who enjoys solving business problems with technology and working directly with users to implement practical solutions. What You'll Do Analyze and improve business processes across Customer Service, Finance, Operations, and IT to increase efficiency, accuracy, and scalability Design, develop, and support automated workflows and system integrations that streamline order processing and reduce manual effort Automate transaction and order intake into Odoo ERP from multiple sources, including email, PDF, CSV, Excel, EDI, APIs, customer portals, and eCommerce platforms Partner with Finance to automate invoicing, payment processing, reconciliations, reporting, and other month-end activities Support customer, vendor, and trading partner onboarding, including EDI setup, integrations, and implementation of standardized processes Build dashboards, reports, and monitoring tools that provide visibility into operational performance and proactively identify issues Collaborate with stakeholders to translate business requirements into practical technology solutions while documenting processes, supporting users, and optimizing business applications Qualifications 3+ years of experience in business systems, process automation, systems integration, or related roles Experience with Python scripting, APIs, data transformation, and system integrations Strong analytical, problem-solving, and communication skills Experience with ERP, CRM, or business applications Preferred Odoo, Shopify, SPS Commerce, SAP, HubSpot, or Microsoft 365 experience EDI transactions and trading partner onboarding Power Automate, UiPath, or other RPA platforms AI/OCR document processing experience Familiarity with finance operations and reconciliation processes What Makes You Successful Curious and self-motivated Comfortable working with both technical and non-technical teams Willingness to utilize Claude or other AI systems to rapidly develop and prototype solutions Focused on continuous improvement and practical solutions Able to turn business challenges into scalable automation opportunities Why Join A&D Join a growing organization where technology drives business improvement. In this role, you'll work across departments to automate processes, integrate systems, and solve operational challenges that have a direct impact on efficiency, scalability, and customer experience. You'll have the opportunity to build innovative solutions, collaborate with business leaders, and help shape the future of our operations through automation and continuous improvement
Job Description Job Description Posting Title: eCommerce Operation Engineer Groundbreaking advances in synthetic biology achieved at Amyris allow us to create products which are better and safer for humans and more sustainable for the planet. The Digital group is charged with creating connected experiences and back-end services to catapult our consumer brands to global significance and impact. The eCommerce platform for the consumer business consists of Shopify, Boomi, Salesforce Marketing Cloud, Zendesk, Domo, NetSuite, and other third-party and internally-created software. We will also launch our largest brand, Biossance, in different languages in 2021, the first step in a global e-commerce expansion. The impact of this role is highly visible to our senior business leaders. You will lead mission-critical integrations and crisis management for our eCommerce stores. Responsibilities: Develop and support Integrations between Shopify and Boomi Enforce and improve eCommerce operations policies including change management, user governance, data access control, and incident management using escalations and Vendor support when needed Communicate with business stakeholders, collect requirements, and collaborate with developers to continuously improve our eCommerce systems. Monitor the health status of our eCommerce systems and email marketing campaigns through analytics and key metrics. Immediately address any risks that impact our live operations. On-call for emergency operation issues. Use your passion, skills, and wisdom to bring our digital platforms to their full potential in the best customer experience and growth for our brands. Qualifications: Bachelor's degree 5+ years related experience in Full Stack development. 3 to 5 years in enforcing and improving software change management in live operations. 3 or more years' experience in project management in system integration. Excellent communicator who explains technical details in nontechnical language. Solid understanding of cybersecurity. Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary Assertive, adaptable, and demonstrates initiative in a fast-paced environment with competing priorities Proficient with MS Office, Google Suite, and Jira A customer focus, a strong drive for results, and a collaborative team player Experience with Accessible Rich Internet Applications (ARIA) is a big plus.
09/16/2026
Full time
Job Description Job Description Posting Title: eCommerce Operation Engineer Groundbreaking advances in synthetic biology achieved at Amyris allow us to create products which are better and safer for humans and more sustainable for the planet. The Digital group is charged with creating connected experiences and back-end services to catapult our consumer brands to global significance and impact. The eCommerce platform for the consumer business consists of Shopify, Boomi, Salesforce Marketing Cloud, Zendesk, Domo, NetSuite, and other third-party and internally-created software. We will also launch our largest brand, Biossance, in different languages in 2021, the first step in a global e-commerce expansion. The impact of this role is highly visible to our senior business leaders. You will lead mission-critical integrations and crisis management for our eCommerce stores. Responsibilities: Develop and support Integrations between Shopify and Boomi Enforce and improve eCommerce operations policies including change management, user governance, data access control, and incident management using escalations and Vendor support when needed Communicate with business stakeholders, collect requirements, and collaborate with developers to continuously improve our eCommerce systems. Monitor the health status of our eCommerce systems and email marketing campaigns through analytics and key metrics. Immediately address any risks that impact our live operations. On-call for emergency operation issues. Use your passion, skills, and wisdom to bring our digital platforms to their full potential in the best customer experience and growth for our brands. Qualifications: Bachelor's degree 5+ years related experience in Full Stack development. 3 to 5 years in enforcing and improving software change management in live operations. 3 or more years' experience in project management in system integration. Excellent communicator who explains technical details in nontechnical language. Solid understanding of cybersecurity. Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary Assertive, adaptable, and demonstrates initiative in a fast-paced environment with competing priorities Proficient with MS Office, Google Suite, and Jira A customer focus, a strong drive for results, and a collaborative team player Experience with Accessible Rich Internet Applications (ARIA) is a big plus.
Job Description Job Description Company and Vision PlanetArt's vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events. The company's brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit to learn more about our brands. We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe. Job Overview PlanetArt is seeking a Principal Staff Engineer-Web Platform to serve as a senior technical leader within our engineering organization and a key partner to the VP of Engineering. This is a highly hands-on role focused on building, operating, and scaling high-traffic ecommerce web platforms in a fast-moving production environment. Reporting directly to the VP of Engineering, this engineer will play a critical role in architecting, developing, troubleshooting, and maintaining our LAMP-based web applications and AWS infrastructure. The ideal candidate is equally comfortable writing production code, diagnosing complex site reliability issues, managing cloud infrastructure, and leading technical problem-solving during high-severity incidents. This role requires strong operational judgment and the ability to independently own production challenges across application, database, infrastructure, and deployment layers. The engineer will collaborate closely with our China-based development organization, serving as a senior US-based technical lead responsible for cross-team coordination, code quality, architectural guidance, and production stability. This is an ideal opportunity for an experienced engineer who thrives in high-scale ecommerce environments and enjoys combining deep application engineering with modern cloud operations and production ownership. PLEASE NOTE: Candidates much be local to or willing to relocate to the Calabasas area as we operate on a hybrid work model (3 days onsite, 2 remote) What You'll Do Key Responsibilities Full-Stack Platform Engineering: Design, develop, and maintain scalable features and services across our LAMP-based ecommerce platform, with a strong focus on reliability, performance, maintainability, and operational excellence. Production Operations & Incident Response : Act as a senior technical escalation point for complex production incidents, troubleshooting issues across application, infrastructure, networking, database, CDN, and deployment layers. Lead root cause analysis and drive long-term stability improvements. AWS Infrastructure Ownership : Manage and optimize AWS infrastructure, including deployment architecture, scaling strategies, observability, security, disaster recovery, and cost efficiency. Partner closely with DevOps and engineering leadership on operational best practices. High-Scale Performance Optimization : Monitor and improve application, database, and infrastructure performance for high-traffic consumer web applications. Identify bottlenecks and implement scalable solutions to improve uptime, latency, and system resilience. Cross-Functional Technical Leadership: Partner with Product, Design, Operations, and Customer Experience teams to translate business requirements into scalable technical solutions and ensure successful project execution. Global Engineering Collaboration : Work closely with the China-based engineering team to coordinate development efforts, conduct code reviews, align on architectural direction, manage releases, and maintain strong engineering communication across time zones. Code Quality & Engineering Standards : Champion high engineering standards through code reviews, testing strategies, documentation, observability, and operational best practices. Drive continuous improvement in system reliability and development processes. Technical Mentorship & Leadership : Provide technical mentorship and architectural guidance across the engineering organization. Influence technical direction through hands-on leadership, strong execution, and collaborative problem-solving. Requirements What You Should Have Skills, Qualifications, and Requirements Senior-Level Full-Stack Engineering Experience: 5+ years of professional experience building and operating large-scale web applications, including substantial hands-on experience with the LAMP stack (Linux, Apache, MySQL, PHP). Strong AWS & Cloud Operations Expertise : Deep hands-on experience with AWS services and production cloud environments, including EC2, RDS, S3, Lambda, CloudWatch, networking, scaling, monitoring, and infrastructure troubleshooting. Ecommerce & High-Traffic Website Experience : Experience supporting high-volume consumer-facing websites or ecommerce platforms, with a strong understanding of scalability, uptime, performance optimization, and operational reliability. Production Troubleshooting Expertise : Demonstrated ability to diagnose and resolve complex production issues under pressure, including database replication issues, performance degradation, infrastructure failures, deployment issues, and site outages. Distributed Systems & Database Knowledge : Strong understanding of distributed web architectures, database performance tuning, replication strategies, caching, queuing systems, and fault-tolerant system design. Global Team Collaboration: Experience working effectively with offshore or globally distributed engineering teams, with strong communication, coordination, and cross-cultural collaboration skills. Chinese Language Skills: Ability to communicate in Mandarin (spoken or written) is highly desirable to facilitate collaboration with our China-based engineering team. Engineering Best Practices: Strong understanding of software engineering fundamentals including Git workflows, CI/CD pipelines, automated testing, observability, code review practices, and secure development standards. Ownership Mentality: Self-directed engineer with strong operational instincts, excellent judgment, and the ability to independently own critical technical initiatives from design through production support. Technical Leadership: Demonstrated ability to influence engineering direction, mentor developers, and drive technical excellence through hands-on leadership rather than direct people management. What You Can Expect Working Conditions Work is performed in an office environment with low to moderate noise levels. Position requires regular, continuous use of computer. Position requires regular sitting and standing. Position requires regular interaction with team members through the following methods: in-person, phone, Zoom, Slack, or email. May require occasional travel. This is a hybrid position; employees are expected to be in the office three days per week (Monday, Tuesday, and Thursday) with the option of working remotely two days (Wednesday and Friday). Benefits The compensation range for this position is $130,000-$220,000 annual salary. PlanetArt offers a comprehensive benefits package, including: Health, Dental, and Vision Insurance Life Insurance Pet Insurance Mental Health Insurance 401(k) with matching Comprehensive Time Off Program including Paid Time Off, Sick Days, Paid Holidays, and Floating Holidays Employee Product Discounts
09/15/2026
Full time
Job Description Job Description Company and Vision PlanetArt's vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events. The company's brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit to learn more about our brands. We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe. Job Overview PlanetArt is seeking a Principal Staff Engineer-Web Platform to serve as a senior technical leader within our engineering organization and a key partner to the VP of Engineering. This is a highly hands-on role focused on building, operating, and scaling high-traffic ecommerce web platforms in a fast-moving production environment. Reporting directly to the VP of Engineering, this engineer will play a critical role in architecting, developing, troubleshooting, and maintaining our LAMP-based web applications and AWS infrastructure. The ideal candidate is equally comfortable writing production code, diagnosing complex site reliability issues, managing cloud infrastructure, and leading technical problem-solving during high-severity incidents. This role requires strong operational judgment and the ability to independently own production challenges across application, database, infrastructure, and deployment layers. The engineer will collaborate closely with our China-based development organization, serving as a senior US-based technical lead responsible for cross-team coordination, code quality, architectural guidance, and production stability. This is an ideal opportunity for an experienced engineer who thrives in high-scale ecommerce environments and enjoys combining deep application engineering with modern cloud operations and production ownership. PLEASE NOTE: Candidates much be local to or willing to relocate to the Calabasas area as we operate on a hybrid work model (3 days onsite, 2 remote) What You'll Do Key Responsibilities Full-Stack Platform Engineering: Design, develop, and maintain scalable features and services across our LAMP-based ecommerce platform, with a strong focus on reliability, performance, maintainability, and operational excellence. Production Operations & Incident Response : Act as a senior technical escalation point for complex production incidents, troubleshooting issues across application, infrastructure, networking, database, CDN, and deployment layers. Lead root cause analysis and drive long-term stability improvements. AWS Infrastructure Ownership : Manage and optimize AWS infrastructure, including deployment architecture, scaling strategies, observability, security, disaster recovery, and cost efficiency. Partner closely with DevOps and engineering leadership on operational best practices. High-Scale Performance Optimization : Monitor and improve application, database, and infrastructure performance for high-traffic consumer web applications. Identify bottlenecks and implement scalable solutions to improve uptime, latency, and system resilience. Cross-Functional Technical Leadership: Partner with Product, Design, Operations, and Customer Experience teams to translate business requirements into scalable technical solutions and ensure successful project execution. Global Engineering Collaboration : Work closely with the China-based engineering team to coordinate development efforts, conduct code reviews, align on architectural direction, manage releases, and maintain strong engineering communication across time zones. Code Quality & Engineering Standards : Champion high engineering standards through code reviews, testing strategies, documentation, observability, and operational best practices. Drive continuous improvement in system reliability and development processes. Technical Mentorship & Leadership : Provide technical mentorship and architectural guidance across the engineering organization. Influence technical direction through hands-on leadership, strong execution, and collaborative problem-solving. Requirements What You Should Have Skills, Qualifications, and Requirements Senior-Level Full-Stack Engineering Experience: 5+ years of professional experience building and operating large-scale web applications, including substantial hands-on experience with the LAMP stack (Linux, Apache, MySQL, PHP). Strong AWS & Cloud Operations Expertise : Deep hands-on experience with AWS services and production cloud environments, including EC2, RDS, S3, Lambda, CloudWatch, networking, scaling, monitoring, and infrastructure troubleshooting. Ecommerce & High-Traffic Website Experience : Experience supporting high-volume consumer-facing websites or ecommerce platforms, with a strong understanding of scalability, uptime, performance optimization, and operational reliability. Production Troubleshooting Expertise : Demonstrated ability to diagnose and resolve complex production issues under pressure, including database replication issues, performance degradation, infrastructure failures, deployment issues, and site outages. Distributed Systems & Database Knowledge : Strong understanding of distributed web architectures, database performance tuning, replication strategies, caching, queuing systems, and fault-tolerant system design. Global Team Collaboration: Experience working effectively with offshore or globally distributed engineering teams, with strong communication, coordination, and cross-cultural collaboration skills. Chinese Language Skills: Ability to communicate in Mandarin (spoken or written) is highly desirable to facilitate collaboration with our China-based engineering team. Engineering Best Practices: Strong understanding of software engineering fundamentals including Git workflows, CI/CD pipelines, automated testing, observability, code review practices, and secure development standards. Ownership Mentality: Self-directed engineer with strong operational instincts, excellent judgment, and the ability to independently own critical technical initiatives from design through production support. Technical Leadership: Demonstrated ability to influence engineering direction, mentor developers, and drive technical excellence through hands-on leadership rather than direct people management. What You Can Expect Working Conditions Work is performed in an office environment with low to moderate noise levels. Position requires regular, continuous use of computer. Position requires regular sitting and standing. Position requires regular interaction with team members through the following methods: in-person, phone, Zoom, Slack, or email. May require occasional travel. This is a hybrid position; employees are expected to be in the office three days per week (Monday, Tuesday, and Thursday) with the option of working remotely two days (Wednesday and Friday). Benefits The compensation range for this position is $130,000-$220,000 annual salary. PlanetArt offers a comprehensive benefits package, including: Health, Dental, and Vision Insurance Life Insurance Pet Insurance Mental Health Insurance 401(k) with matching Comprehensive Time Off Program including Paid Time Off, Sick Days, Paid Holidays, and Floating Holidays Employee Product Discounts
Job Description Job Description Business Process Automation Engineer About the Role We're looking for a hands-on Business Process & Automation Engineer to help eliminate manual work across Customer Service, Finance, and Operations. You'll identify process inefficiencies, build automations, and integrate systems to improve accuracy, scalability, and productivity. This role is ideal for someone who enjoys solving business problems with technology and working directly with users to implement practical solutions. What You'll Do Analyze and improve business processes across Customer Service, Finance, Operations, and IT to increase efficiency, accuracy, and scalability Design, develop, and support automated workflows and system integrations that streamline order processing and reduce manual effort Automate transaction and order intake into Odoo ERP from multiple sources, including email, PDF, CSV, Excel, EDI, APIs, customer portals, and eCommerce platforms Partner with Finance to automate invoicing, payment processing, reconciliations, reporting, and other month-end activities Support customer, vendor, and trading partner onboarding, including EDI setup, integrations, and implementation of standardized processes Build dashboards, reports, and monitoring tools that provide visibility into operational performance and proactively identify issues Collaborate with stakeholders to translate business requirements into practical technology solutions while documenting processes, supporting users, and optimizing business applications Qualifications 3+ years of experience in business systems, process automation, systems integration, or related roles Experience with Python scripting, APIs, data transformation, and system integrations Strong analytical, problem-solving, and communication skills Experience with ERP, CRM, or business applications Preferred Odoo, Shopify, SPS Commerce, SAP, HubSpot, or Microsoft 365 experience EDI transactions and trading partner onboarding Power Automate, UiPath, or other RPA platforms AI/OCR document processing experience Familiarity with finance operations and reconciliation processes What Makes You Successful Curious and self-motivated Comfortable working with both technical and non-technical teams Willingness to utilize Claude or other AI systems to rapidly develop and prototype solutions Focused on continuous improvement and practical solutions Able to turn business challenges into scalable automation opportunities Why Join A&D Join a growing organization where technology drives business improvement. In this role, you'll work across departments to automate processes, integrate systems, and solve operational challenges that have a direct impact on efficiency, scalability, and customer experience. You'll have the opportunity to build innovative solutions, collaborate with business leaders, and help shape the future of our operations through automation and continuous improvement
09/13/2026
Full time
Job Description Job Description Business Process Automation Engineer About the Role We're looking for a hands-on Business Process & Automation Engineer to help eliminate manual work across Customer Service, Finance, and Operations. You'll identify process inefficiencies, build automations, and integrate systems to improve accuracy, scalability, and productivity. This role is ideal for someone who enjoys solving business problems with technology and working directly with users to implement practical solutions. What You'll Do Analyze and improve business processes across Customer Service, Finance, Operations, and IT to increase efficiency, accuracy, and scalability Design, develop, and support automated workflows and system integrations that streamline order processing and reduce manual effort Automate transaction and order intake into Odoo ERP from multiple sources, including email, PDF, CSV, Excel, EDI, APIs, customer portals, and eCommerce platforms Partner with Finance to automate invoicing, payment processing, reconciliations, reporting, and other month-end activities Support customer, vendor, and trading partner onboarding, including EDI setup, integrations, and implementation of standardized processes Build dashboards, reports, and monitoring tools that provide visibility into operational performance and proactively identify issues Collaborate with stakeholders to translate business requirements into practical technology solutions while documenting processes, supporting users, and optimizing business applications Qualifications 3+ years of experience in business systems, process automation, systems integration, or related roles Experience with Python scripting, APIs, data transformation, and system integrations Strong analytical, problem-solving, and communication skills Experience with ERP, CRM, or business applications Preferred Odoo, Shopify, SPS Commerce, SAP, HubSpot, or Microsoft 365 experience EDI transactions and trading partner onboarding Power Automate, UiPath, or other RPA platforms AI/OCR document processing experience Familiarity with finance operations and reconciliation processes What Makes You Successful Curious and self-motivated Comfortable working with both technical and non-technical teams Willingness to utilize Claude or other AI systems to rapidly develop and prototype solutions Focused on continuous improvement and practical solutions Able to turn business challenges into scalable automation opportunities Why Join A&D Join a growing organization where technology drives business improvement. In this role, you'll work across departments to automate processes, integrate systems, and solve operational challenges that have a direct impact on efficiency, scalability, and customer experience. You'll have the opportunity to build innovative solutions, collaborate with business leaders, and help shape the future of our operations through automation and continuous improvement