114 jobs found

Job DescriptionJob Description Project Manager II (Engineering) PM2CM, Inc., (Project Management to Construction Management) is a professional services company dedicated to providing Program and Project Management, Construction Management and Project Controls services during the design and construction phase of projects. Our core expertise is in Project Controls which includes Scheduling, Cost Controls, Document Management and Controls, Budget tracking and monitoring, Estimating, Risk Analysis, Claims avoidance and Mitigation, Change Management and Earned Value Management. The position is in Pomona, CA. Hybrid-Remote (Tuesday and Wednesday in the office/field) Become a Project Manager at one of the largest utility companies in Southern California managing electric infrastructure projects. In this job, you'll be part of the Construction & Technical Support (C&TS) organization and will directly collaborate with the company's customers and internal groups. This organization provides project and program management for Transmission and Distribution. The volume of transmission projects is projected to continue to grow over the next several years. These projects are growing in number, size, complexity, and strategic impact. Due to the high visibility of these projects by regulators, public and environmental agencies, and major customers, they must be managed consistently and carefully. The primary purpose of the Project Manager role is to improve the success rate of projects by applying project management principals, methods, tools, and standards. Individuals are typically certified as Professional Project Managers and apply their knowledge and experience in a variety of functions and projects across the organization. As a Project Manager, your work will help power our planet, reduce carbon emissions, and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future? A day in the life - Get ready to think big, work smart and shine bright! Manages projects and programs within the organization: Projects and programs may include relocation of existing facilities, and small civil capital projects. Responsible for project cost management related to budgeting, forecasting, and trends. Manages 5-10 active projects and coordinate contractors and material. Coordinate activities, resources, equipment, and information necessary for project completion, maintaining project plans, reports, and technical documents, and serving as a point of contact for the project team ensuring effective communication and team coordination. Lead planning, monitoring, and management of internal projects including complex, multi-year initiatives within and across OUs such as Finance, Regulatory, HR, Engineering, Transmission & Distribution, Legal, Customer Support, and Administrative Services as well as construction projects, infrastructure investment, and new facilities from initiation through completion. Updates project documentation data in files and multiple software systems. Requests, receives, evaluates, and prioritizes data into hard files, Microsoft software programs, etc. Initiates and issues documentation including Authorization to Proceed (ATP), Release to Construct (RTC), letters, agreements, contracts, trends, work order requests, etc. as the need arises. Lead development of project, resource, and staffing plans, secure required resources, track, and report on progress, troubleshoot issues and ensure project results meet requirements regarding technical quality, reliability, schedule, cost, and regulatory requirements. Monitor performance and recommend schedule changes, cost adjustments or resource additions including determining how changes will impact status, budget, and timeline. Evaluates submittals, letters, plans project / program files for completeness with associated processes and procedures. Upon completion of projects follow associated processes and procedures associated with closeout and reconciliation. Schedules and leads internal and external meetings with associated agendas, meeting minutes, action items. Responsible for handling regulatory and legal matters associated with the project. Prevailing wage, Buy America, California Public Utilities Commission (CPUC) data requests, other federal compliance related to projects. Requirements The essentials: Bachelor's Degree in Engineering required. Seven years of Project Management experience including ownership of scope, cost, and schedule. Ability to lead multiple sophisticated projects in a fast-paced environment with minimum supervision and tight time constraints. The preferred: Experience with transmission, distribution, and/or substation line construction, maintenance, or operations regulations. Utility Industry experience preferred. Experience working as a resident engineer to oversee drawings that need to be issued. Experience communicating and collaborating effectively with external clients, various organizations across SCE, and all levels of management to lead and drive projects. Experience working with all Microsoft office programs, SAP, Design Manager (DM), Google Earth Pro, and Adobe Acrobat Pro.

Job DescriptionJob Description Project Manager II (Engineering) PM2CM, Inc., (Project Management to Construction Management) is a professional services company dedicated to providing Program and Project Management, Construction Management and Project Controls services during the design and construction phase of projects. Our core expertise is in Project Controls which includes Scheduling, Cost Controls, Document Management and Controls, Budget tracking and monitoring, Estimating, Risk Analysis, Claims avoidance and Mitigation, Change Management and Earned Value Management. The position is in Pomona, CA. Hybrid-Remote (Tuesday and Wednesday in the office/field) Become a Project Manager at one of the largest utility companies in Southern California managing electric infrastructure projects. In this job, you'll be part of the Construction & Technical Support (C&TS) organization and will directly collaborate with the company's customers and internal groups. This organization provides project and program management for Transmission and Distribution. The volume of transmission projects is projected to continue to grow over the next several years. These projects are growing in number, size, complexity, and strategic impact. Due to the high visibility of these projects by regulators, public and environmental agencies, and major customers, they must be managed consistently and carefully. The primary purpose of the Project Manager role is to improve the success rate of projects by applying project management principals, methods, tools, and standards. Individuals are typically certified as Professional Project Managers and apply their knowledge and experience in a variety of functions and projects across the organization. As a Project Manager, your work will help power our planet, reduce carbon emissions, and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future? A day in the life - Get ready to think big, work smart and shine bright! Manages projects and programs within the organization: Projects and programs may include relocation of existing facilities, and small civil capital projects. Responsible for project cost management related to budgeting, forecasting, and trends. Manages 5-10 active projects and coordinate contractors and material. Coordinate activities, resources, equipment, and information necessary for project completion, maintaining project plans, reports, and technical documents, and serving as a point of contact for the project team ensuring effective communication and team coordination. Lead planning, monitoring, and management of internal projects including complex, multi-year initiatives within and across OUs such as Finance, Regulatory, HR, Engineering, Transmission & Distribution, Legal, Customer Support, and Administrative Services as well as construction projects, infrastructure investment, and new facilities from initiation through completion. Updates project documentation data in files and multiple software systems. Requests, receives, evaluates, and prioritizes data into hard files, Microsoft software programs, etc. Initiates and issues documentation including Authorization to Proceed (ATP), Release to Construct (RTC), letters, agreements, contracts, trends, work order requests, etc. as the need arises. Lead development of project, resource, and staffing plans, secure required resources, track, and report on progress, troubleshoot issues and ensure project results meet requirements regarding technical quality, reliability, schedule, cost, and regulatory requirements. Monitor performance and recommend schedule changes, cost adjustments or resource additions including determining how changes will impact status, budget, and timeline. Evaluates submittals, letters, plans project / program files for completeness with associated processes and procedures. Upon completion of projects follow associated processes and procedures associated with closeout and reconciliation. Schedules and leads internal and external meetings with associated agendas, meeting minutes, action items. Responsible for handling regulatory and legal matters associated with the project. Prevailing wage, Buy America, California Public Utilities Commission (CPUC) data requests, other federal compliance related to projects. Requirements The essentials: Bachelor's Degree in Engineering required. Seven years of Project Management experience including ownership of scope, cost, and schedule. Ability to lead multiple sophisticated projects in a fast-paced environment with minimum supervision and tight time constraints. The preferred: Experience with transmission, distribution, and/or substation line construction, maintenance, or operations regulations. Utility Industry experience preferred. Experience working as a resident engineer to oversee drawings that need to be issued. Experience communicating and collaborating effectively with external clients, various organizations across SCE, and all levels of management to lead and drive projects. Experience working with all Microsoft office programs, SAP, Design Manager (DM), Google Earth Pro, and Adobe Acrobat Pro.

Job DescriptionJob Description Zoox is building a fleet of purpose-built robotaxis from the ground up - and the Advanced Hardware Engineering (AHE) team delivers the physical intelligence that makes autonomy real: the sensors, compute, and electronics that let our vehicles perceive, reason, and drive. At the very heart of that architecture sits the Primary Compute Unit (PCU), the brain that runs the AI stack powering every autonomous mile. We are now developing the next generation of the PCU from an early, clean-sheet design phase, and we are looking for a deeply experienced Technical Program Manager to lead it end-to-end - from early architecture and design through validation, integration, and production. This is one of the most complex, mission-critical, and highly visible programs at Zoox. You will lead with a true helicopter perspective - translating company strategy and vehicle milestones into an end-to-end program plan, then dropping into the technical and schedule detail to make it real. Across hardware, firmware, systems, software, safety, supply chain, quality, manufacturing, and vehicle integration, you will align teams on shared objectives, establish clear accountability, and deliver timely, high-quality results throughout the entire product lifecycle. The person we are looking for is a big-picture thinker and detail-oriented executor, a gentle-yet-radical truth-teller, and a natural cross-functional weaver. You connect the dots across the organization, bring executive attention to the right topics at the right time, and drive root-cause analysis and resolution when the unexpected happens. You lead through influence rather than authority, communicate with clarity and executive presence at every level, and build the trust and partnerships that turn a group of brilliant specialists into One Team. Most of all, this is your chance to shape the future of transportation - safer, cleaner, more efficient, and a lot more fun. In this role, you will: Drive the PCU program forward with thought and energetic leadership, including supporting architecture alignment, hardware development, validation, integration, cross-functional alignment and company-wide communication. This will be done in close partnership with the technical lead and other core team members across multiple departments. Work with department leaders to translate the top-down corporate strategy and milestones into detailed product roadmaps, timelines, and deliverables Create and maintain program assets and communication channels that ensure every team member understands what they need to deliver at all times, and is held accountable for delivering them. Help especially internal engineering development and test teams plan their work, and use a task management system (e.g. JIRA) to clearly structure, communicate and track the work that needs to be done. Work with cross-functional leaders and Finance teams to define and track resource requirements and spend against budget Manage technical supplier activities such as build planning and execution, and ensure robust end of line tests are put in place prior to delivery. Work closely with procurement and supplier quality teams to ensure an excellent partnership with suppliers. Work with our in-house manufacturing experts to ensure all is in place to perform final PCU assembly, and be accountable for ensuring needed parts are delivered on time, and to specifications. Coordinate issue root-cause analysis, issue resolution and overall response for issues that occur on the fleet; ensure the right level of cross-functional communication (including JIRA ticket hygiene), prioritization and momentum is placed on the topics. Work with all relevant departments as needed to ensure the successful delivery of our goals, including the Program Management Office, SW/FW teams, safety teams and vehicle manufacturing teams Provide concise and effective communications to key stakeholders on program status, issues/risks, and accomplishments, in writing and via presentations. Facilitate both non-technical conversations (and technical ones as needed), align team perspectives, and support the development of options matrices to help the cross-functional program team make the right decisions Bring a disciplined business and meeting cadence to the program, ensuring agendas are set for critical topics to be discussed at each meeting Qualifications BS or MS degree in an engineering discipline or equivalent experience At least 10 years of work experience, and at least 5 of those in program management Deep experience with hardware development and HW/SW integration Significant experience working with suppliers (JDM, CM) to deliver products from conception to production Proficiency in and experience using tools required to manage complex projects (i.e. JIRA, smartsheets). Strong track record in managing complex, cross-functional projects Understands and deals with well with rapid design cycles; remains flexible and calm in the face of uncertainty Self-motivated and proactive problem-solver Bonus Qualifications Experience working in the automotive industry, or prior experience developing compute systems Strong references that highlight your ability to build strong working relationships with senior leaders and engineers across functions and departments Base Salary Range There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position. Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance. About Zoox Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We're looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application or interview process please reach out to or your assigned recruiter. A Final Note:You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Description Zoox is building a fleet of purpose-built robotaxis from the ground up - and the Advanced Hardware Engineering (AHE) team delivers the physical intelligence that makes autonomy real: the sensors, compute, and electronics that let our vehicles perceive, reason, and drive. At the very heart of that architecture sits the Primary Compute Unit (PCU), the brain that runs the AI stack powering every autonomous mile. We are now developing the next generation of the PCU from an early, clean-sheet design phase, and we are looking for a deeply experienced Technical Program Manager to lead it end-to-end - from early architecture and design through validation, integration, and production. This is one of the most complex, mission-critical, and highly visible programs at Zoox. You will lead with a true helicopter perspective - translating company strategy and vehicle milestones into an end-to-end program plan, then dropping into the technical and schedule detail to make it real. Across hardware, firmware, systems, software, safety, supply chain, quality, manufacturing, and vehicle integration, you will align teams on shared objectives, establish clear accountability, and deliver timely, high-quality results throughout the entire product lifecycle. The person we are looking for is a big-picture thinker and detail-oriented executor, a gentle-yet-radical truth-teller, and a natural cross-functional weaver. You connect the dots across the organization, bring executive attention to the right topics at the right time, and drive root-cause analysis and resolution when the unexpected happens. You lead through influence rather than authority, communicate with clarity and executive presence at every level, and build the trust and partnerships that turn a group of brilliant specialists into One Team. Most of all, this is your chance to shape the future of transportation - safer, cleaner, more efficient, and a lot more fun. In this role, you will: Drive the PCU program forward with thought and energetic leadership, including supporting architecture alignment, hardware development, validation, integration, cross-functional alignment and company-wide communication. This will be done in close partnership with the technical lead and other core team members across multiple departments. Work with department leaders to translate the top-down corporate strategy and milestones into detailed product roadmaps, timelines, and deliverables Create and maintain program assets and communication channels that ensure every team member understands what they need to deliver at all times, and is held accountable for delivering them. Help especially internal engineering development and test teams plan their work, and use a task management system (e.g. JIRA) to clearly structure, communicate and track the work that needs to be done. Work with cross-functional leaders and Finance teams to define and track resource requirements and spend against budget Manage technical supplier activities such as build planning and execution, and ensure robust end of line tests are put in place prior to delivery. Work closely with procurement and supplier quality teams to ensure an excellent partnership with suppliers. Work with our in-house manufacturing experts to ensure all is in place to perform final PCU assembly, and be accountable for ensuring needed parts are delivered on time, and to specifications. Coordinate issue root-cause analysis, issue resolution and overall response for issues that occur on the fleet; ensure the right level of cross-functional communication (including JIRA ticket hygiene), prioritization and momentum is placed on the topics. Work with all relevant departments as needed to ensure the successful delivery of our goals, including the Program Management Office, SW/FW teams, safety teams and vehicle manufacturing teams Provide concise and effective communications to key stakeholders on program status, issues/risks, and accomplishments, in writing and via presentations. Facilitate both non-technical conversations (and technical ones as needed), align team perspectives, and support the development of options matrices to help the cross-functional program team make the right decisions Bring a disciplined business and meeting cadence to the program, ensuring agendas are set for critical topics to be discussed at each meeting Qualifications BS or MS degree in an engineering discipline or equivalent experience At least 10 years of work experience, and at least 5 of those in program management Deep experience with hardware development and HW/SW integration Significant experience working with suppliers (JDM, CM) to deliver products from conception to production Proficiency in and experience using tools required to manage complex projects (i.e. JIRA, smartsheets). Strong track record in managing complex, cross-functional projects Understands and deals with well with rapid design cycles; remains flexible and calm in the face of uncertainty Self-motivated and proactive problem-solver Bonus Qualifications Experience working in the automotive industry, or prior experience developing compute systems Strong references that highlight your ability to build strong working relationships with senior leaders and engineers across functions and departments Base Salary Range There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position. Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance. About Zoox Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We're looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application or interview process please reach out to or your assigned recruiter. A Final Note:You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Description Dark Wolf is seeking a Program Manager to oversee technical initiatives and work efforts within our autonomous systems portfolio. The ideal candidate will have 10-15 years of experience leading multi-disciplinary engineering teams and a strong background in managing complex technical projects. While the primary focus of this role is high-level program management and technical leadership, a preferred candidate will possess a cursory operational understanding of specialized testing environments, specifically hardware and software penetration testing methodologies for Unmanned Underwater Vehicles (UUVs) or autonomous systems. This position is expected to be supported in a Hybrid capacity in Herndon, VA or in Colorado Springs, CO. Leading and guiding engineering teams of varied skill sets across a diverse portfolio of tools and functions. Driving the adoption and implementation of new and emerging technologies and processes. Managing technical functions and work efforts across the program portfolio. Architecting and engineering secure solutions to protect critical data, platforms, and systems. Leading efforts to integrate new technologies into existing platforms to enhance operational posture and resilience. Interfacing with technical teams to maintain high-level situational awareness of specialized cyber operations, including hardware/software penetration testing frameworks for tactical platforms (e.g., UUVs, autonomous systems). Ensuring compliance with emerging technical policies and requirements. Presenting complex technical information-spanning both core infrastructure and specialized edge/UAV environments-to non-technical stakeholders clearly and effectively. Required Qualifications: Bachelor's degree in Computer Science, Information Assurance, Engineering, or related discipline OR 3+ years of applicable experience in lieu of degree. 12+ years of experience supporting the Department of Defense (DoD). 6+ years of project and program management experience. Proven track record in adopting and implementing new and emerging technologies in technical environments. Possesses strong technical leadership skills and analytic ability. US Citizenship and an active Secret security clearance. Desired Qualifications: A basic familiarity or cursory understanding of the hardware, firmware, and software vulnerabilities associated with autonomous systems. General awareness of penetration testing concepts for embedded devices, vehicle networks, or RF communication protocols. The estimated salary range for this position is $150,000.00 - $190,000.00 commensurate on experience and technical skillset. We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire.

Job DescriptionJob Description Dark Wolf is seeking a Program Manager to oversee technical initiatives and work efforts within our autonomous systems portfolio. The ideal candidate will have 10-15 years of experience leading multi-disciplinary engineering teams and a strong background in managing complex technical projects. While the primary focus of this role is high-level program management and technical leadership, a preferred candidate will possess a cursory operational understanding of specialized testing environments, specifically hardware and software penetration testing methodologies for Unmanned Underwater Vehicles (UUVs) or autonomous systems. This position is expected to be supported in a Hybrid capacity in Herndon, VA or in Colorado Springs, CO. Leading and guiding engineering teams of varied skill sets across a diverse portfolio of tools and functions. Driving the adoption and implementation of new and emerging technologies and processes. Managing technical functions and work efforts across the program portfolio. Architecting and engineering secure solutions to protect critical data, platforms, and systems. Leading efforts to integrate new technologies into existing platforms to enhance operational posture and resilience. Interfacing with technical teams to maintain high-level situational awareness of specialized cyber operations, including hardware/software penetration testing frameworks for tactical platforms (e.g., UUVs, autonomous systems). Ensuring compliance with emerging technical policies and requirements. Presenting complex technical information-spanning both core infrastructure and specialized edge/UAV environments-to non-technical stakeholders clearly and effectively. Required Qualifications: Bachelor's degree in Computer Science, Information Assurance, Engineering, or related discipline OR 3+ years of applicable experience in lieu of degree. 12+ years of experience supporting the Department of Defense (DoD). 6+ years of project and program management experience. Proven track record in adopting and implementing new and emerging technologies in technical environments. Possesses strong technical leadership skills and analytic ability. US Citizenship and an active Secret security clearance. Desired Qualifications: A basic familiarity or cursory understanding of the hardware, firmware, and software vulnerabilities associated with autonomous systems. General awareness of penetration testing concepts for embedded devices, vehicle networks, or RF communication protocols. The estimated salary range for this position is $150,000.00 - $190,000.00 commensurate on experience and technical skillset. We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role. We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. In compliance with federal law, all persons hired will be required to verify identity, confirm US Citizenship, and complete the required employment eligibility verification upon hire.

Job DescriptionJob Description Project Manager II (Engineering) PM2CM, Inc., (Project Management to Construction Management) is a professional services company dedicated to providing Program and Project Management, Construction Management and Project Controls services during the design and construction phase of projects. Our core expertise is in Project Controls which includes Scheduling, Cost Controls, Document Management and Controls, Budget tracking and monitoring, Estimating, Risk Analysis, Claims avoidance and Mitigation, Change Management and Earned Value Management. The position is in Pomona, CA. Hybrid-Remote (Tuesday and Wednesday in the office/field) Become a Project Manager at one of the largest utility companies in Southern California managing electric infrastructure projects. In this job, you'll be part of the Construction & Technical Support (C&TS) organization and will directly collaborate with the company's customers and internal groups. This organization provides project and program management for Transmission and Distribution. The volume of transmission projects is projected to continue to grow over the next several years. These projects are growing in number, size, complexity, and strategic impact. Due to the high visibility of these projects by regulators, public and environmental agencies, and major customers, they must be managed consistently and carefully. The primary purpose of the Project Manager role is to improve the success rate of projects by applying project management principals, methods, tools, and standards. Individuals are typically certified as Professional Project Managers and apply their knowledge and experience in a variety of functions and projects across the organization. As a Project Manager, your work will help power our planet, reduce carbon emissions, and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future? A day in the life - Get ready to think big, work smart and shine bright! Manages projects and programs within the organization: Projects and programs may include relocation of existing facilities, and small civil capital projects. Responsible for project cost management related to budgeting, forecasting, and trends. Manages 5-10 active projects and coordinate contractors and material. Coordinate activities, resources, equipment, and information necessary for project completion, maintaining project plans, reports, and technical documents, and serving as a point of contact for the project team ensuring effective communication and team coordination. Lead planning, monitoring, and management of internal projects including complex, multi-year initiatives within and across OUs such as Finance, Regulatory, HR, Engineering, Transmission & Distribution, Legal, Customer Support, and Administrative Services as well as construction projects, infrastructure investment, and new facilities from initiation through completion. Updates project documentation data in files and multiple software systems. Requests, receives, evaluates, and prioritizes data into hard files, Microsoft software programs, etc. Initiates and issues documentation including Authorization to Proceed (ATP), Release to Construct (RTC), letters, agreements, contracts, trends, work order requests, etc. as the need arises. Lead development of project, resource, and staffing plans, secure required resources, track, and report on progress, troubleshoot issues and ensure project results meet requirements regarding technical quality, reliability, schedule, cost, and regulatory requirements. Monitor performance and recommend schedule changes, cost adjustments or resource additions including determining how changes will impact status, budget, and timeline. Evaluates submittals, letters, plans project / program files for completeness with associated processes and procedures. Upon completion of projects follow associated processes and procedures associated with closeout and reconciliation. Schedules and leads internal and external meetings with associated agendas, meeting minutes, action items. Responsible for handling regulatory and legal matters associated with the project. Prevailing wage, Buy America, California Public Utilities Commission (CPUC) data requests, other federal compliance related to projects. Requirements The essentials: Bachelor's Degree in Engineering required. Seven years of Project Management experience including ownership of scope, cost, and schedule. Ability to lead multiple sophisticated projects in a fast-paced environment with minimum supervision and tight time constraints. The preferred: Experience with transmission, distribution, and/or substation line construction, maintenance, or operations regulations. Utility Industry experience preferred. Experience working as a resident engineer to oversee drawings that need to be issued. Experience communicating and collaborating effectively with external clients, various organizations across SCE, and all levels of management to lead and drive projects. Experience working with all Microsoft office programs, SAP, Design Manager (DM), Google Earth Pro, and Adobe Acrobat Pro.

Job DescriptionJob Description cb20 is an award-winning provider of managed IT and audio-visual services, proudly serving organizations across New York, Massachusetts, and the greater New England region. With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world's leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above". cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset. Position Summary The Field Services Project Manager plays a critical role within cb20's Project Management Office (PMO) by serving as the primary on-site strategic partner and single point of contact (SPOC) for cb20's enterprise healthcare client. In this high-impact, customer-facing role, you will lead, plan, execute, and close deskside service initiatives and projects across a main campus and its affiliated regional sites. Your central mission is to drive 'Deskside Service Excellence' and completely protect the client from the operational fatigue of coordinating multi-vendor onsite environments. By owning the day-to-day operations, establishing robust governance, and managing on-site Level 1 IT Technicians, you will ensure seamless and transparent delivery of critical services, including Asset Configuration and Replacement, Net-New Deployments, Endpoint Relocations, and Workstation on Wheels (WoW) Maintenance. Key Duties and Responsibilities Client Single Point of Contact (SPOC): Serve as the primary strategic interface and SPOC between cb20 and client IT leadership Governance & Stakeholder Communication: Own and facilitate the program's governance structure. Run recurring weekly planning and program status meetings, set stakeholder expectations, and proactively mitigate alignment risks. Scope & Financial Management: Maintain, monitor, and report on project schedules, scope, and overall financial health. Work with cb20 PMO and client leadership to align with operational budgets and ensure project targets are met on-time and on-budget. Change Request Management: Identify, assess, and document any requests for changes in project scope. Estimate effects of changes on schedules, resources, and cost using cb20's formal Change Request processes. Seek mutual written approval before proceeding with any out-of-scope work. Day-to-Day Operations Management: Directly manage the day-to-day work, scheduling, and tactical resource allocation of dedicated on-site Level 1 Technicians to ensure maximum utilization and performance. Task Allocation: Oversee and assign technician tasks across the four core services defined in the program scope: Asset Configuration & Replacement, Net-New Deployments, Endpoint Relocations, and Workstation on Wheels (WoW) Maintenance. Staffing and Churn Mitigation: Directly handle on-site resource management to establish strong institutional knowledge, minimize retraining churn, and coordinate technical training & onboarding of new cb20 technicians on customer systems. Workforce Efficiency: Optimize team scheduling and logistics. Coordinate reverse logistics, travel arrangements, and transportation safety (including eliminating inefficient uses of private vehicles by optimizing field team paths and tools). Assessment & Site Walks: Personally, own or oversee detailed assessment activities, including pre-move site walkthroughs for endpoint relocations, hardware inventory captures, network jack identifications, and building Excel-based relocation matrices. System of Record Maintenance: Ensure the prompt, complete, and accurate update of client tracking systems (ServiceNow) for all location adjustments, asset inventory, and service tickets. Deliverables Logs & Artifacts: Deliver and maintain essential PMO artifacts: integrated project plans, technician schedules, deliverables logs, and active Risk/Action/Issues/Decisions (R/A/I/D) logs, as well as formal closeout documents. Knowledge Transfer & SOPs: Draft, review, and maintain Standard Operating Procedures (SOPs) and Program Runbooks. Coordinate technical knowledge transfers with client IT staff, particularly regarding system admin settings and critical configuration changes. Billing & Activity Tracking: Execute daily and weekly activity tracking across the deskside team, managing the logging necessary to support correct billing splits and unit-based pricing reconciliation. Qualifications & Requirements Minimum of three (3) years of project management experience, or equivalent, with at least two (2) years dedicated to managing IT Infrastructure and Deskside Support projects. Proven record of executing successful IT Infrastructure deployments, PC lifecycle refreshments, and enterprise workstation relocations on-time and on-budget. Strong understanding of IT infrastructure, IT business solutions, endpoint technology, and enterprise ticketing platforms (ServiceNow preferred). Experience working with formal Waterfall project management methodologies and a thorough knowledge of project life-cycle phases (Initiation, Planning, Execution, Monitoring, Closing). Required Skills & Competencies Exceptional business judgement, leadership, and team management skills, with a focus on coaching and driving technical staff performance. Demonstrated ability to adapt and prioritize effectively in a high-intensity, fast-paced enterprise healthcare environment. Strong negotiation and interpersonal communication skills; capable of managing diverse stakeholder expectations from medical directors to field technicians. Ability to manage multiple project workstreams simultaneously and systematically meet rigorous program deadlines. Proficiency with project scheduling and planning tools (Smartsheet, MS Project) and enterprise suites (Microsoft Word, Excel, PowerPoint, Outlook). Strict adherence to operational and professional standards as outlined in the cb20 Company Manual. Education & Certification Bachelor's degree in Information Technology, Business Administration, Project Management, or a related field (strongly preferred). Location Albany, NY (Onsite dedicated workspace at Albany campus; will include minimal local travel to regional practice sites in Saratoga, Glens Falls, and Hudson, NY) Work Schedule Monday - Friday, 8:00 AM - 5:00 PM (40 hours/week; subject to additional hours based on customer demands) Work Environment & Physical Demands Working Hours: Standard 40 hours per week, typically Monday through Friday, 8:00 AM to 5:00 PM. Additional availability outside standard business hours may be required to accommodate critical healthcare operations or major system moves. Travel: While the role is based out of Albany , periodic travel to regional practice sites is expected to supervise field activities. Physical Demands: Typically sedentary office environment with frequent onsite movement for walkthroughs and inspections. Occasional lifting or handling of light IT equipment (typically not exceeding 15 lbs) may be required.

Job DescriptionJob Description The IT Program Manager leads the technology strategy and execution for the client's new hospital construction. This role directs the infrastructure, applications (specifically with Epic), and cybersecurity workstreams to ensure the facility is technically and operationally ready for opening. You will align IT delivery with construction, facilities, and clinical operations. Contract: 6 - 12months Contract to Full Time Hire Location: Must be able to work on-site in San Francisco 3 to 4 times per week Project Duration: Through 2031 Pay: $90-100/hour on W2 depending on experience Core Responsibilities Manage the combined scope, schedule, and budget for all IT workstreams including Epic and clinical module integration. Identify and mitigate program-level risks and dependencies; lead executive-level escalation processes EHR-related hardware and software roadblocks. Track capital budgets, cash flow, and variances; forecast future operating costs Epic licensing and post-live support staffing. Provide progress reporting and decision support to executive leadership technical dress rehearsals (TDR) and clinical cutover plans. Oversee the creation of technical "run books" to ensure a smooth transition from project teams to permanent Epic maintenance and clinical informatics operations. Requirements Experience & Skills Expert knowledge of PM principles and project tracking metrics. Direct experience managing Epic EHR implementations within a large-scale healthcare environment (preferably new builds/greenfield projects). Proven ability to lead matrixed teams across IT, Facilities, and Clinical domains. Ability to influence stakeholders without direct authority and present to executive management. Strong vendor negotiation and contract management skills (Epic Systems and third-party integrated partners). Demonstrated ability to anticipate obstacles and plan contingencies in complex environments. Epic Certification or Proficiency in one or more modules (e.g., Epic Clinical Content, Willow, or Bridges) is highly preferred. Education & Certifications Bachelor's degree in IT, Engineering, Business, or Healthcare (Master's preferred). Project Management Professional (PMP) or PgMP (Program Management Professional) Certification. Preferred Knowledge of California HCAI requirements, ITIL, Lean Six Sigma, or Healthcare Construction (HCC/CHC).

Job DescriptionJob Description ABOUT US E-commerce got real-time data infrastructure decades ago. Physical stores still have not. RADAR is changing that. RADAR is building the data infrastructure layer for the physical world, starting with retail. Our hardware-enabled SaaS platform uses proprietary overhead sensors, software, and AI-powered analytics to locate every product in a store, continuously, down to the fixture. We are deployed across 1,500+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale. RADAR is one of the best-funded companies in retail technology, backed by a recent Series B financing at a $1 billion valuation. Inventory accuracy is only the beginning. We believe RADAR can become foundational infrastructure for the physical economy, powering new AI-driven commerce experiences across retail and beyond. Join us if you want to work on a large, unsolved, technically challenging problem with an ambitious team building category-defining technology. OUR VALUES Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue-everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB We are seeking an experienced Staff Software Technical Program Manager to lead the development, delivery, and ongoing operations of fleetwide RFID solutions to retailers worldwide. The ideal candidate will combine technical expertise in software development and test with strong program management skills to drive successful product development and launch. Responsibilities: Lead programs in software development, data governance, and feature implementation through the entire SWDL, including requirements management, architectural design, proof of concept/proof of experience, engineering pilots, unit testing, scale validation, fleet deployment, and sustaining engineering Define and drive success. Provide clarity and develop detailed execution plans for large, complex, ambiguous software programs. Successfully execute said plans by removing blockers and ensuring the proper sense of urgency while providing cross-functional visibility/reporting Identify interdependencies and bottlenecks, evaluate and optimize workflows, and dig deep when critical issues arise to ensure developers are unblocked and problems are escalated quickly/appropriately Look around corners for "what if" scenarios and develop detailed risk mitigation plans where appropriate based on risk level Switch gears regularly between the high level 10k foot view to detailed microscopic view for critical activities where needed based on audience, communicating information tactfully and effectively Drive software releases through rigorous testing and validation activities from unit level to E2E system level to ensure KPIs are met with clear exit criteria. Ensure best practices are met from a quality perspective to enable frequent deployments at scale (CI/CD, stability, additional automations, etc) Manage/coordinate production issue RCAs and remediation Facilitate effective ways of working among various cross-functional teams not just within software, but partner teams such as Data Science, Systems Engineering, Product Management, Customer Experience, Deployment Operations, Embedded Systems, and Hardware teams Support key customer relationships and expectations management in collaboration with Customer Experience and Product Present regular status updates to executive stakeholders and cross-functional leaders Manage cloud costs and cost reduction initiatives ABOUT YOURequired: Bachelor's degree in Computer Science, Computer Engineering, Data Science, or related technical field 5+ years of experience in software/infra program management 5+ years of experience as a software engineer, data scientist, or related field Demonstrated expertise in managing the complete software product development cycle Proficient with project management tools including Smartsheet, Jira, Confluence, and methodologies including Agile (SAFe), Waterfall, Scrum, etc. Experience with test plan development and execution for various levels of SW validation Solid understanding of software development "V" process Excellent communication, leadership, and interpersonal skills Problem-solving mindset with the ability to navigate technical and organizational challenges in a start-up environment while setting up for long term success as we scale Ability to work on-site or hybrid in Seattle, WA (preferred) or Sunnyvale, CA Preferred: Familiarity with RFID and wireless technology Familiarity with retailer supply chain and inventory management Familiarity with cloud and backend services Familiarity with mobile applications development Familiarity with edge compute, shadow controllers, network architectures Familiarity with ring based deployments, feature flags, blue/green deployments, and health probes Familiarity with regulatory compliance requirements (SOC 1, SOC 2, pen testing) Familiarity with containerization (K8s, K3s) and configuration management Familiarity with observability platforms and dashboards (New Relic, Grafana, Looker) Familiarity with firmware development and hardware/software integration Familiarity with internationalization and localization Familiarity with writing PRDs and requirements tracking software Project management training/certification WHAT YOU'LL DOIn your first 30 days, you will: Learn Radar's mission, technology stack and core values. Complete onboarding and security compliance training. Familiarization with ways of working and tooling used, including Jira, Confluence, JPD, BigPicture, Smartsheet, etc. Familiarization with release workflows, teams, ceremonies, and reporting best practices. Ask lots of questions! In your first 60 days, you will: Understand in detail the current state of SW infrastructure Understand in detail the H2 '26 and 2027 product roadmap Contribute to sprint planning, backlog grooming, and overall Scrum/SAFe model including task and bug management Start driving execution and delivery of engineering initiatives and reporting out Gatekeep for the Definition of Ready, Definition of Done, and the SW release strategy for your program(s) Establish program ceremonies and reporting Ask more questions, align teams, ask why, challenge assumptions In your first 90 days, you will: Independently manage 1-2 programs Drive resolution of critical issues by collaborating with DRIs and XFN teams Contribute to the SW roadmap strategy and program increment planning Proactively identify and engage with potential downstream risks and opportunities, such as maximizing efficiency and reducing bottlenecks, and escalating when appropriate Contribute to capacity planning and prioritization exercises Keep asking questions and eventually be a thought leader At RADAR, your base pay is one part of your total compensation package. The expected base salary range for this position is $165,000 - $215,000. Individual pay is determined by work location and additional factors, including job-related skills, experience and relevant education or training.You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan, flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness.

Job DescriptionJob Description ABOUT US E-commerce got real-time data infrastructure decades ago. Physical stores still have not. RADAR is changing that. RADAR is building the data infrastructure layer for the physical world, starting with retail. Our hardware-enabled SaaS platform uses proprietary overhead sensors, software, and AI-powered analytics to locate every product in a store, continuously, down to the fixture. We are deployed across 1,500+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale. RADAR is one of the best-funded companies in retail technology, backed by a recent Series B financing at a $1 billion valuation. Inventory accuracy is only the beginning. We believe RADAR can become foundational infrastructure for the physical economy, powering new AI-driven commerce experiences across retail and beyond. Join us if you want to work on a large, unsolved, technically challenging problem with an ambitious team building category-defining technology. OUR VALUES Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue-everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB We are seeking an experienced Staff Software Technical Program Manager to lead the development, delivery, and ongoing operations of fleetwide RFID solutions to retailers worldwide. The ideal candidate will combine technical expertise in software development and test with strong program management skills to drive successful product development and launch. Responsibilities: Lead programs in software development, data governance, and feature implementation through the entire SWDL, including requirements management, architectural design, proof of concept/proof of experience, engineering pilots, unit testing, scale validation, fleet deployment, and sustaining engineering Define and drive success. Provide clarity and develop detailed execution plans for large, complex, ambiguous software programs. Successfully execute said plans by removing blockers and ensuring the proper sense of urgency while providing cross-functional visibility/reporting Identify interdependencies and bottlenecks, evaluate and optimize workflows, and dig deep when critical issues arise to ensure developers are unblocked and problems are escalated quickly/appropriately Look around corners for "what if" scenarios and develop detailed risk mitigation plans where appropriate based on risk level Switch gears regularly between the high level 10k foot view to detailed microscopic view for critical activities where needed based on audience, communicating information tactfully and effectively Drive software releases through rigorous testing and validation activities from unit level to E2E system level to ensure KPIs are met with clear exit criteria. Ensure best practices are met from a quality perspective to enable frequent deployments at scale (CI/CD, stability, additional automations, etc) Manage/coordinate production issue RCAs and remediation Facilitate effective ways of working among various cross-functional teams not just within software, but partner teams such as Data Science, Systems Engineering, Product Management, Customer Experience, Deployment Operations, Embedded Systems, and Hardware teams Support key customer relationships and expectations management in collaboration with Customer Experience and Product Present regular status updates to executive stakeholders and cross-functional leaders Manage cloud costs and cost reduction initiatives ABOUT YOURequired: Bachelor's degree in Computer Science, Computer Engineering, Data Science, or related technical field 5+ years of experience in software/infra program management 5+ years of experience as a software engineer, data scientist, or related field Demonstrated expertise in managing the complete software product development cycle Proficient with project management tools including Smartsheet, Jira, Confluence, and methodologies including Agile (SAFe), Waterfall, Scrum, etc. Experience with test plan development and execution for various levels of SW validation Solid understanding of software development "V" process Excellent communication, leadership, and interpersonal skills Problem-solving mindset with the ability to navigate technical and organizational challenges in a start-up environment while setting up for long term success as we scale Ability to work on-site or hybrid in Seattle, WA (preferred) or Sunnyvale, CA Preferred: Familiarity with RFID and wireless technology Familiarity with retailer supply chain and inventory management Familiarity with cloud and backend services Familiarity with mobile applications development Familiarity with edge compute, shadow controllers, network architectures Familiarity with ring based deployments, feature flags, blue/green deployments, and health probes Familiarity with regulatory compliance requirements (SOC 1, SOC 2, pen testing) Familiarity with containerization (K8s, K3s) and configuration management Familiarity with observability platforms and dashboards (New Relic, Grafana, Looker) Familiarity with firmware development and hardware/software integration Familiarity with internationalization and localization Familiarity with writing PRDs and requirements tracking software Project management training/certification WHAT YOU'LL DOIn your first 30 days, you will: Learn Radar's mission, technology stack and core values. Complete onboarding and security compliance training. Familiarization with ways of working and tooling used, including Jira, Confluence, JPD, BigPicture, Smartsheet, etc. Familiarization with release workflows, teams, ceremonies, and reporting best practices. Ask lots of questions! In your first 60 days, you will: Understand in detail the current state of SW infrastructure Understand in detail the H2 '26 and 2027 product roadmap Contribute to sprint planning, backlog grooming, and overall Scrum/SAFe model including task and bug management Start driving execution and delivery of engineering initiatives and reporting out Gatekeep for the Definition of Ready, Definition of Done, and the SW release strategy for your program(s) Establish program ceremonies and reporting Ask more questions, align teams, ask why, challenge assumptions In your first 90 days, you will: Independently manage 1-2 programs Drive resolution of critical issues by collaborating with DRIs and XFN teams Contribute to the SW roadmap strategy and program increment planning Proactively identify and engage with potential downstream risks and opportunities, such as maximizing efficiency and reducing bottlenecks, and escalating when appropriate Contribute to capacity planning and prioritization exercises Keep asking questions and eventually be a thought leader At RADAR, your base pay is one part of your total compensation package. The expected base salary range for this position is $165,000 - $215,000. Individual pay is determined by work location and additional factors, including job-related skills, experience and relevant education or training.You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan, flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness.

Job DescriptionJob Description Export Control & Client Compliance Notice: This position supports an engagement with client-specific security and export control requirements. Applicants must be U.S. Citizens. Lawful Permanent Residents (Green Card holders), visa holders, and other non-U.S. citizens are not eligible for this position. Factory Advisors is unable to provide visa sponsorship for this role. Project Manager - Manufacturing Operations Consultant (this is not an IT Project Manager) Company: Factory Advisors Location: USA Employment Type: Full-time Compensation: Base + Bonus (pay-for-performance structure) Travel Requirement: Up to 90%; 4-5 days per week onsite, minimum 18 days per month (onsite client work, conferences) At Factory Advisors, we partner with industrial and manufacturing organizations to transform operations, unlock sustainable growth, and achieve measurable business outcomes. We don't just consult-we embed with our clients, lead change, and deliver lasting results. As part of the integrated Factory Transformation organization, combining Factory Advisors and GrayMatter, we help manufacturers connect operational excellence, digital technologies, and workforce enablement into one transformation strategy. Our differentiated approach combines: Operational Transformation to optimize people, processes, and performance Digital Transformation to create visibility through systems, data, automation, and analytics Approachable AI to deliver actionable intelligence directly to frontline teams Together, these capabilities help manufacturers close the gap between strategy and execution. Our team members work on-site with our clients, and unlike big box firms that like to coach from the sidelines, we "get on the field" with our clients to help them increase their competitive edge. We seek like-minded individuals to work with our clients across North America. Base salary ranges from $100,000 USD to $135,000 USD with bonus potential up to 50% of base salary. The base salary will be commensurate with relevant experience and expertise. About Us Factory Advisors is not your average boardroom consultant; we help manufacturing and operational organizations unlock higher performance, boosting revenue, reducing costs, and driving compliance through people-first strategies. We believe in rolling up our sleeves and working on the factory floor with leaders who care about measurable outcomes and want solutions that show up in daily execution. Our clients are decision-makers at the top of their industry segments within manufacturing, and they trust us to deliver lasting impact. Essential Job Responsibilities: Case Management Client-facing project oversight and leadership Maintain resource utilization against project budget and expected deliverables (scope) Compile and deliver clean, concise reports using standard Microsoft Office tools Collaborate with clients to determine appropriate KPIs to measure improvement activity Develop objective cost-benefit analysis to document and demonstrate clear ROI Monitor project performance, identify risks, and recommend countermeasures as necessary Monitor and positively influence Sr. Advisors to ensure alignment with FTE's delivery standards Actively seek additional opportunities to support clients outside of the existing scope of work Maintain day-to-day client communications, and on-site activity, to ensure client satisfaction Actively engage as a Sr. Advisor in case delivery when project scope or staffing requires Operational Excellence & Continuous Improvement Lead Operational Excellence and Continuous Improvement initiatives within manufacturing environments, using Lean methodologies and structured problem-solving to improve safety, quality, delivery, cost, productivity, and overall performance. Diagnose operational performance gaps through Gemba observation, KPI analysis, root-cause analysis, and frontline engagement, then translate findings into practical, sustainable improvement plans. Deliver measurable manufacturing results through improvements in areas such as throughput, lead time, OTD, quality, rework, inventory, labor productivity, cost, and capacity. Business Development Positively promote FTE's value proposition and services Actively identify opportunities for new or expansion of existing business Support FTE Case Managers and Principals in building out project approach, staffing, and translating customer pain points into new business opportunities Determine project loading (how much) and staffing models (who) to support this approach Internal Firm Building Continuously work to develop, document, and improve FTE business processes and our approach and output for client casework Participate in annual business planning and internal project execution Participate in vetting of candidates seeking to join FTE's Core Team or Advisory Network Requirements What You Bring: 10 - 20 years of diverse work experience as a manager within one or more of the following disciplines: Manufacturing Engineering, Process Engineering, Factory Operations, Industrial Engineering, Supply Chain, or Quality Engineering Experience managing projects, including project controls, budget, and resource planning Strong passion for coaching and mentoring others Strong leadership and management skills leading high-performance senior teams Passion for coaching and mentoring others Desired Experience but not Required: Experience developing manufacturing strategy, utilizing lean manufacturing, Six Sigma, and/or continuous improvement methodologies Proven experience in coaching problem-solving skills (quantitative, conceptual, analytical) Proven ability to deliver results through influential leadership vs. positional power Attributes Possess the ability to lead senior project teams in a fast-paced and demanding environment Fosters teamwork and engagement with FTE and Client team members Proven active listening skills, seeking first to understand and then to be understood Passion for coaching others to use their knowledge and skills to overcome challenges Polished and seasoned presenter and facilitator, recognized by others as a strong communicator and collaborator Education Bachelor's degree is required, or equivalent years of work experience; MBA is preferred Physical demands require computer work, standing, sitting in an office and manufacturing plant environment, walking manufacturing plant floor multiple times daily required Benefits We are committed to diversity and inclusion and offer a competitive wage and benefits package.

Job DescriptionJob Description Export Control & Client Compliance Notice: This position supports an engagement with client-specific security and export control requirements. Applicants must be U.S. Citizens. Lawful Permanent Residents (Green Card holders), visa holders, and other non-U.S. citizens are not eligible for this position. Factory Advisors is unable to provide visa sponsorship for this role. Project Manager - Manufacturing Operations Consultant (this is not an IT Project Manager) Company: Factory Advisors Location: USA Employment Type: Full-time Compensation: Base + Bonus (pay-for-performance structure) Travel Requirement: Up to 90%; 4-5 days per week onsite, minimum 18 days per month (onsite client work, conferences) At Factory Advisors, we partner with industrial and manufacturing organizations to transform operations, unlock sustainable growth, and achieve measurable business outcomes. We don't just consult-we embed with our clients, lead change, and deliver lasting results. As part of the integrated Factory Transformation organization, combining Factory Advisors and GrayMatter, we help manufacturers connect operational excellence, digital technologies, and workforce enablement into one transformation strategy. Our differentiated approach combines: Operational Transformation to optimize people, processes, and performance Digital Transformation to create visibility through systems, data, automation, and analytics Approachable AI to deliver actionable intelligence directly to frontline teams Together, these capabilities help manufacturers close the gap between strategy and execution. Our team members work on-site with our clients, and unlike big box firms that like to coach from the sidelines, we "get on the field" with our clients to help them increase their competitive edge. We seek like-minded individuals to work with our clients across North America. Base salary ranges from $100,000 USD to $135,000 USD with bonus potential up to 50% of base salary. The base salary will be commensurate with relevant experience and expertise. About Us Factory Advisors is not your average boardroom consultant; we help manufacturing and operational organizations unlock higher performance, boosting revenue, reducing costs, and driving compliance through people-first strategies. We believe in rolling up our sleeves and working on the factory floor with leaders who care about measurable outcomes and want solutions that show up in daily execution. Our clients are decision-makers at the top of their industry segments within manufacturing, and they trust us to deliver lasting impact. Essential Job Responsibilities: Case Management Client-facing project oversight and leadership Maintain resource utilization against project budget and expected deliverables (scope) Compile and deliver clean, concise reports using standard Microsoft Office tools Collaborate with clients to determine appropriate KPIs to measure improvement activity Develop objective cost-benefit analysis to document and demonstrate clear ROI Monitor project performance, identify risks, and recommend countermeasures as necessary Monitor and positively influence Sr. Advisors to ensure alignment with FTE's delivery standards Actively seek additional opportunities to support clients outside of the existing scope of work Maintain day-to-day client communications, and on-site activity, to ensure client satisfaction Actively engage as a Sr. Advisor in case delivery when project scope or staffing requires Operational Excellence & Continuous Improvement Lead Operational Excellence and Continuous Improvement initiatives within manufacturing environments, using Lean methodologies and structured problem-solving to improve safety, quality, delivery, cost, productivity, and overall performance. Diagnose operational performance gaps through Gemba observation, KPI analysis, root-cause analysis, and frontline engagement, then translate findings into practical, sustainable improvement plans. Deliver measurable manufacturing results through improvements in areas such as throughput, lead time, OTD, quality, rework, inventory, labor productivity, cost, and capacity. Business Development Positively promote FTE's value proposition and services Actively identify opportunities for new or expansion of existing business Support FTE Case Managers and Principals in building out project approach, staffing, and translating customer pain points into new business opportunities Determine project loading (how much) and staffing models (who) to support this approach Internal Firm Building Continuously work to develop, document, and improve FTE business processes and our approach and output for client casework Participate in annual business planning and internal project execution Participate in vetting of candidates seeking to join FTE's Core Team or Advisory Network Requirements What You Bring: 10 - 20 years of diverse work experience as a manager within one or more of the following disciplines: Manufacturing Engineering, Process Engineering, Factory Operations, Industrial Engineering, Supply Chain, or Quality Engineering Experience managing projects, including project controls, budget, and resource planning Strong passion for coaching and mentoring others Strong leadership and management skills leading high-performance senior teams Passion for coaching and mentoring others Desired Experience but not Required: Experience developing manufacturing strategy, utilizing lean manufacturing, Six Sigma, and/or continuous improvement methodologies Proven experience in coaching problem-solving skills (quantitative, conceptual, analytical) Proven ability to deliver results through influential leadership vs. positional power Attributes Possess the ability to lead senior project teams in a fast-paced and demanding environment Fosters teamwork and engagement with FTE and Client team members Proven active listening skills, seeking first to understand and then to be understood Passion for coaching others to use their knowledge and skills to overcome challenges Polished and seasoned presenter and facilitator, recognized by others as a strong communicator and collaborator Education Bachelor's degree is required, or equivalent years of work experience; MBA is preferred Physical demands require computer work, standing, sitting in an office and manufacturing plant environment, walking manufacturing plant floor multiple times daily required Benefits We are committed to diversity and inclusion and offer a competitive wage and benefits package.

Job DescriptionJob Description Export Control & Client Compliance Notice: This position supports an engagement with client-specific security and export control requirements. Applicants must be U.S. Citizens. Lawful Permanent Residents (Green Card holders), visa holders, and other non-U.S. citizens are not eligible for this position. Factory Advisors is unable to provide visa sponsorship for this role. Project Manager - Manufacturing Operations Consultant (this is not an IT Project Manager) Company: Factory Advisors Location: USA Employment Type: Full-time Compensation: Base + Bonus (pay-for-performance structure) Travel Requirement: Up to 90%; 4-5 days per week onsite, minimum 18 days per month (onsite client work, conferences) At Factory Advisors, we partner with industrial and manufacturing organizations to transform operations, unlock sustainable growth, and achieve measurable business outcomes. We don't just consult-we embed with our clients, lead change, and deliver lasting results. As part of the integrated Factory Transformation organization, combining Factory Advisors and GrayMatter, we help manufacturers connect operational excellence, digital technologies, and workforce enablement into one transformation strategy. Our differentiated approach combines: Operational Transformation to optimize people, processes, and performance Digital Transformation to create visibility through systems, data, automation, and analytics Approachable AI to deliver actionable intelligence directly to frontline teams Together, these capabilities help manufacturers close the gap between strategy and execution. Our team members work on-site with our clients, and unlike big box firms that like to coach from the sidelines, we "get on the field" with our clients to help them increase their competitive edge. We seek like-minded individuals to work with our clients across North America. Base salary ranges from $100,000 USD to $135,000 USD with bonus potential up to 50% of base salary. The base salary will be commensurate with relevant experience and expertise. About Us Factory Advisors is not your average boardroom consultant; we help manufacturing and operational organizations unlock higher performance, boosting revenue, reducing costs, and driving compliance through people-first strategies. We believe in rolling up our sleeves and working on the factory floor with leaders who care about measurable outcomes and want solutions that show up in daily execution. Our clients are decision-makers at the top of their industry segments within manufacturing, and they trust us to deliver lasting impact. Essential Job Responsibilities: Case Management Client-facing project oversight and leadership Maintain resource utilization against project budget and expected deliverables (scope) Compile and deliver clean, concise reports using standard Microsoft Office tools Collaborate with clients to determine appropriate KPIs to measure improvement activity Develop objective cost-benefit analysis to document and demonstrate clear ROI Monitor project performance, identify risks, and recommend countermeasures as necessary Monitor and positively influence Sr. Advisors to ensure alignment with FTE's delivery standards Actively seek additional opportunities to support clients outside of the existing scope of work Maintain day-to-day client communications, and on-site activity, to ensure client satisfaction Actively engage as a Sr. Advisor in case delivery when project scope or staffing requires Operational Excellence & Continuous Improvement Lead Operational Excellence and Continuous Improvement initiatives within manufacturing environments, using Lean methodologies and structured problem-solving to improve safety, quality, delivery, cost, productivity, and overall performance. Diagnose operational performance gaps through Gemba observation, KPI analysis, root-cause analysis, and frontline engagement, then translate findings into practical, sustainable improvement plans. Deliver measurable manufacturing results through improvements in areas such as throughput, lead time, OTD, quality, rework, inventory, labor productivity, cost, and capacity. Business Development Positively promote FTE's value proposition and services Actively identify opportunities for new or expansion of existing business Support FTE Case Managers and Principals in building out project approach, staffing, and translating customer pain points into new business opportunities Determine project loading (how much) and staffing models (who) to support this approach Internal Firm Building Continuously work to develop, document, and improve FTE business processes and our approach and output for client casework Participate in annual business planning and internal project execution Participate in vetting of candidates seeking to join FTE's Core Team or Advisory Network Requirements What You Bring: 10 - 20 years of diverse work experience as a manager within one or more of the following disciplines: Manufacturing Engineering, Process Engineering, Factory Operations, Industrial Engineering, Supply Chain, or Quality Engineering Experience managing projects, including project controls, budget, and resource planning Strong passion for coaching and mentoring others Strong leadership and management skills leading high-performance senior teams Passion for coaching and mentoring others Desired Experience but not Required: Experience developing manufacturing strategy, utilizing lean manufacturing, Six Sigma, and/or continuous improvement methodologies Proven experience in coaching problem-solving skills (quantitative, conceptual, analytical) Proven ability to deliver results through influential leadership vs. positional power Attributes Possess the ability to lead senior project teams in a fast-paced and demanding environment Fosters teamwork and engagement with FTE and Client team members Proven active listening skills, seeking first to understand and then to be understood Passion for coaching others to use their knowledge and skills to overcome challenges Polished and seasoned presenter and facilitator, recognized by others as a strong communicator and collaborator Education Bachelor's degree is required, or equivalent years of work experience; MBA is preferred Physical demands require computer work, standing, sitting in an office and manufacturing plant environment, walking manufacturing plant floor multiple times daily required Benefits We are committed to diversity and inclusion and offer a competitive wage and benefits package.

Job DescriptionJob Description Overview WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: North Charleston, SC area (contractor facility within 15 miles of NIWC Atlantic). Remote/telework may be approved Type of environment: Office environment Noise level: Medium Work schedule: Core hours (), Monday through Friday. Occasional extended hours during testing events Amount of Travel: Minimal (10-25%). CONUS and OCONUS DHA sites WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret clearance (ability to obtain TS preferred) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice This position supports an upcoming government contract proposal and is contingent upon contract award and government approval. Candidates must meet all stated requirements and may be required to sign a Letter of Commitment (LOC). Responsibilities TekSynap is seeking a Program Manager to join our team at Defense Health Agency to provide cybersecurity assessment and authorization (A&A) and RMF support to NIWC Atlantic in support of Defense Health Agency Military Health System sites and JFHQ-DoDIN operations across CONUS and OCONUS environments. Program includes large-scale enterprise systems, cybersecurity validation, IV&V, RMF packages, and risk assessment execution. REQUIRED QUALIFICATIONS Experience 15 years cybersecurity/CND; 8 years PM; 5 years as manager of cyber projects Large DoD cybersecurity program leadership experience RMF and A&A execution experience DHA or MHS environment experience preferred Experience managing distributed workforce Experience supporting NIWC / NAVWAR preferred Strong cost, schedule, performance management experience Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations. Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable. Certifications IAM Level III Certification preferred (e.g., CISSP, CISM, CASP) PMP certification preferred Education Bachelor's degree in Cybersecurity, IT, Engineering, Computer Science, or related field (Master's preferred) Clearance Secret clearance (ability to obtain TS preferred) RESPONSIBILITIES Serve as primary contractual point of contact with Contracting Officer, COR, and Government Program Manager Provide executive oversight of cybersecurity assessment and authorization (A&A) program execution across all task areas Direct all RMF lifecycle activities including categorization, control selection, implementation, assessment, authorization, and continuous monitoring Oversee enterprise cybersecurity support to DHA Military Health System environments across CONUS and OCONUS locations Lead development and execution of program management plans, staffing plans, and performance management approach Manage execution of IV&V cybersecurity validation activities across systems, enclaves, and sites Ensure delivery of RMF packages including SSP, SAP, SAR, POA&M, and authorization artifacts Provide governance over Security Control Assessor (SCA) support activities and validation efforts Oversee cybersecurity testing, vulnerability assessment, and remediation tracking Ensure compliance with DoD, DHA, DISA, and NIWC cybersecurity policies and directives Manage contractor personnel performing RMF documentation, test execution, and assessment activities

Job DescriptionJob DescriptionDescriptionAt Horrocks, we believe the best work comes from companies with values, that our people are our greatest resource, and that we have a responsibility to the communities where we live and work. We are seeking a Digital Delivery Project Manager to lead and assist our DOT clients in implementing digital delivery practices across their organizations. This role combines technical expertise, project management, and client engagement to drive transformative change in the way transportation projects are designed, delivered, and managed. The ideal candidate is someone who understands DOT design and construction processes. The Digital Delivery Project Manager will work closely with DOT clients and internal staff to understand their needs, develop and implement digital workflows, and guide their transition to cutting-edge technologies. This individual will play a key role in aligning digital delivery practices with client goals, ensuring successful implementation of tools such as BIM, GIS, and data-driven systems. What are the core responsibilities for the role? Client Engagement: Act as the primary point of contact for DOT clients implementing digital delivery initiatives. Collaborate with stakeholders to define goals, requirements, and success metrics. Maintain client relationships. Project Management: Develop project plans, schedules, and budgets to guide digital delivery implementations. Manage Digital Delivery project pursuits Manage multiple projects simultaneously, ensuring on-time and on-budget delivery. Provide regular updates and reports to internal and external stakeholders. Technology Integration: Assess current client workflows, tools, and systems to identify opportunities for digital transformation. Guide the Implementation and customization of platforms like ORD, Civil3D, SharePoint, ArcGIS, and other digital delivery tools to meet client needs. Guide clients in adopting Building Information Modeling (BIM) and other data management standards. Training and Support: Guide the development of training materials and lead workshops to guide clients in their digital delivery implementations. Innovation and Strategy: Stay up-to-date with emerging technologies and trends in digital delivery and transportation infrastructure. Recommend and implement new tools and strategies to enhance efficiency and collaboration. Qualifications, Skills, and Competencies: Bachelor's degree in Civil Engineering, Project Management, Information Systems, or a related field. 10+ years of experience in the transportation engineering industry, digital delivery, and/or related fields. Experience working with DOTs or similar public-sector organizations is highly preferred. Demonstrated expertise in BIM, GIS, and digital project delivery tools and workflows. Strong project management and organizational skills, with a proven ability to lead complex initiatives. Understanding of tools such as ORD, ArcGIS, FME, SharePoint, Autodesk, or similar platforms. Exceptional communication and presentation skills, with experience conducting training or workshops. Ability to analyze workflows and recommend actionable improvements. Why would a candidate want this job? At Horrocks, you can expect a competitive base salary and award-winning benefits. Including, but not limited to: Medical, dental, vision, life, and disability insurance Generous paid time off 401(k): 50% match of contribution up to 6% Professional development opportunities including in-house training Paid professional organization membership and professional licensure For more information, visit our Equal Opportunity Employer including disability and protected veteran status

Job DescriptionJob DescriptionDescriptionAt Horrocks, we believe the best work comes from companies with values, that our people are our greatest resource, and that we have a responsibility to the communities where we live and work. We are seeking a Digital Delivery Project Manager to lead and assist our DOT clients in implementing digital delivery practices across their organizations. This role combines technical expertise, project management, and client engagement to drive transformative change in the way transportation projects are designed, delivered, and managed. The ideal candidate is someone who understands DOT design and construction processes. The Digital Delivery Project Manager will work closely with DOT clients and internal staff to understand their needs, develop and implement digital workflows, and guide their transition to cutting-edge technologies. This individual will play a key role in aligning digital delivery practices with client goals, ensuring successful implementation of tools such as BIM, GIS, and data-driven systems. What are the core responsibilities for the role? Client Engagement: Act as the primary point of contact for DOT clients implementing digital delivery initiatives. Collaborate with stakeholders to define goals, requirements, and success metrics. Maintain client relationships. Project Management: Develop project plans, schedules, and budgets to guide digital delivery implementations. Manage Digital Delivery project pursuits Manage multiple projects simultaneously, ensuring on-time and on-budget delivery. Provide regular updates and reports to internal and external stakeholders. Technology Integration: Assess current client workflows, tools, and systems to identify opportunities for digital transformation. Guide the Implementation and customization of platforms like ORD, Civil3D, SharePoint, ArcGIS, and other digital delivery tools to meet client needs. Guide clients in adopting Building Information Modeling (BIM) and other data management standards. Training and Support: Guide the development of training materials and lead workshops to guide clients in their digital delivery implementations. Innovation and Strategy: Stay up-to-date with emerging technologies and trends in digital delivery and transportation infrastructure. Recommend and implement new tools and strategies to enhance efficiency and collaboration. Qualifications, Skills, and Competencies: Bachelor's degree in Civil Engineering, Project Management, Information Systems, or a related field. 10+ years of experience in the transportation engineering industry, digital delivery, and/or related fields. Experience working with DOTs or similar public-sector organizations is highly preferred. Demonstrated expertise in BIM, GIS, and digital project delivery tools and workflows. Strong project management and organizational skills, with a proven ability to lead complex initiatives. Understanding of tools such as ORD, ArcGIS, FME, SharePoint, Autodesk, or similar platforms. Exceptional communication and presentation skills, with experience conducting training or workshops. Ability to analyze workflows and recommend actionable improvements. Why would a candidate want this job? At Horrocks, you can expect a competitive base salary and award-winning benefits. Including, but not limited to: Medical, dental, vision, life, and disability insurance Generous paid time off 401(k): 50% match of contribution up to 6% Professional development opportunities including in-house training Paid professional organization membership and professional licensure For more information, visit our Equal Opportunity Employer including disability and protected veteran status

Job DescriptionJob Description Description of Job Duties and Responsibilities (Essential Job Functions): Review project proposals and plans to determine project scope, time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of a project Develop and maintain project schedules, review status reports, and implement schedule modifications as required Manage projects from order receipt through customer acceptance and final payment Plan and coordinate project personnel and resources to ensure project progresses on schedule and within prescribed budget. Assists in coordinating the logistics of machines from their European supplier. Including U.S. Customs clearance and domestic transportation Interfaces with project personnel to provide technical advice and resolve problems Interfaces with equipment suppliers regarding project requirements and schedules Coordinates the delivery of supplier components in a timely and cost-effective manner Maintain project-related technical documentation and records Coordinates the information exchange between customer, RSM and internal groups Support Service and Applications Engineers in the field with questions and concerns while at customers Assists in maintaining technical information database for product groups Assists with the procurement of project related purchased materials, parts, supplies, equipment and services, as assigned Investigates new developments related to material and supplies and suggest procedures designed to reduce costs and improve quality Participates in applicable training to increase knowledge, skills, and abilities to achieve higher level project engineering position requirements Minimum Qualifications (Education, Experience in Related Field, Skills, etc.): Associates or Bachelor's degree (B. A.) in a related discipline; and three to seven years related experience and/or technical certification or equivalent combination of education and related job experience Basic to intermediate knowledge of hydraulics, pneumatics, electrical and mechanical blueprint reading and trouble shooting skills Basic to intermediate knowledge of AutoCAD software Intermediate knowledge of Microsoft Office software (ex: Excel, Word and Outlook), Microsoft Project Experience in customer relations; communicating with and solving customer problems Preferred Qualifications (Certificates, Training, Licenses, and Experience): Working knowledge of SAP or similar ERP systemsAbility to conduct business in the German language PSP certification Other (Supervisory Responsibilities, Physical Demands, Working Conditions, Travel): The employee must occasionally lift and/or move up to 25 pounds While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles and moderate noise level Occasional overnight domestic and international travel are required Core Competencies: Job Knowledge Initiative Decision Making Problem Solving Adaptability Time Management and Productivity Quality Communication Customer Service Results Driven United Grinding North America, Inc. is a committed employer of EOE, including Disability/Vets

Job DescriptionJob DescriptionWho We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset our employees. What You Will Be Doing: As the Technical Services Manager you will be responsible for managing the Technical Communicators, analyze and evaluate processes to improve the program, and develop a market to provide the Technical Communicator services to our customers. The manager also insures that proper communications channels between direct factory support and the dealer are open and working, and communicate any shortcomings to manufacturer reps. The manager also communicates current and emerging commercial issues to CAT and assists in any reasonable manor. Primary Responsibilities: Manage Technical Communicator program to maximize customer and Technical Communicator uptime Grow the Commercial Tech Services program by developing innovative programs to sell to our customers Reach out to Sales, Product Support and Training with introduction to new technologies or issues that arise Oversee implementation of the Contamination Control Compliance (CCC) program Establish diagnostic Software requirements Communicate w/ factory on key issues Make customer visits when necessary to provide assurances regarding issues resolution Provide customer software, sales, support, and installation Make branch visits to get feedback on Tech Services support Manage the escalation of service support issues Manage technical aspects of Incident Reporting (liability) Additional Responsibilities: Insure that the Technical Services staff is adequately sized and trained to meet the needs Maintain and implement internal reporting systems to allow internal customers a means of documented communications. Perform other duties as assigned Who We Are Looking For: To be successful in this position you should be a forward thinking decision maker with the desire to own the Technical Services. This person will look to promote the business as well as look for ways to streamline the process to strengthen the bottom line. You should have project management and computer skills, as well as excellent interpersonal and communication skills. The ability to multitask, problem solve, and be organized are essential to this position as well. Education/Experience: High school or equivalent Required Qualifications/Skills: Basic computer skills to include web searches and Word, Excel and PowerPoint Must be able to comprehend, speak and write the English language. Must possess excellent interpersonal and communication skills, in person, over the telephone, and through electronic media (email, text, PS databases, etc.) with individuals with many different experience levels (i.e. equipment operators to engineers). Preferred Qualifications/Skills: College or Technical degree a plus Mechanical aptitude Prior management experience Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Business Mileage Reimbursement Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

Job DescriptionJob DescriptionWho We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset our employees. What You Will Be Doing: As the Technical Services Manager you will be responsible for managing the Technical Communicators, analyze and evaluate processes to improve the program, and develop a market to provide the Technical Communicator services to our customers. The manager also insures that proper communications channels between direct factory support and the dealer are open and working, and communicate any shortcomings to manufacturer reps. The manager also communicates current and emerging commercial issues to CAT and assists in any reasonable manor. Primary Responsibilities: Manage Technical Communicator program to maximize customer and Technical Communicator uptime Grow the Commercial Tech Services program by developing innovative programs to sell to our customers Reach out to Sales, Product Support and Training with introduction to new technologies or issues that arise Oversee implementation of the Contamination Control Compliance (CCC) program Establish diagnostic Software requirements Communicate w/ factory on key issues Make customer visits when necessary to provide assurances regarding issues resolution Provide customer software, sales, support, and installation Make branch visits to get feedback on Tech Services support Manage the escalation of service support issues Manage technical aspects of Incident Reporting (liability) Additional Responsibilities: Insure that the Technical Services staff is adequately sized and trained to meet the needs Maintain and implement internal reporting systems to allow internal customers a means of documented communications. Perform other duties as assigned Who We Are Looking For: To be successful in this position you should be a forward thinking decision maker with the desire to own the Technical Services. This person will look to promote the business as well as look for ways to streamline the process to strengthen the bottom line. You should have project management and computer skills, as well as excellent interpersonal and communication skills. The ability to multitask, problem solve, and be organized are essential to this position as well. Education/Experience: High school or equivalent Required Qualifications/Skills: Basic computer skills to include web searches and Word, Excel and PowerPoint Must be able to comprehend, speak and write the English language. Must possess excellent interpersonal and communication skills, in person, over the telephone, and through electronic media (email, text, PS databases, etc.) with individuals with many different experience levels (i.e. equipment operators to engineers). Preferred Qualifications/Skills: College or Technical degree a plus Mechanical aptitude Prior management experience Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Business Mileage Reimbursement Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities