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It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: Santander's Corporate & Investment Banking (CIB) business is seeking an experienced PolyPath Market Risk Specialist with strong technical and business knowledge to support pricing, valuation, and market risk activities within a large banking or capital markets environment. The ideal candidate will have deep expertise in PolyPath, strong hands-on programming skills in Python and Java, and solid knowledge of fixed income products, particularly structured products such as Mortgage-Backed Securities, Collateralized Mortgage Obligations, and other securitized fixed income instruments. Candidate should understand both the business side of market risk and the technical side of supporting large-scale financial systems. They should be comfortable working with traders, risk managers, quants, model teams, developers, and infrastructure teams. This role requires someone who can work closely with front office, risk, finance, model, and technology teams to support risk models, valuation tools, pricing workflows, and market risk systems. Key Responsibilities Support and enhance PolyPath platform capabilities used for pricing, valuation, trading, and market risk workflows. Partner with business, risk, model, and technology teams to translate complex market risk and fixed income requirements into scalable technical solutions. Support market risk processes including sensitivities, stress testing, scenario analysis, VaR, pricing, and valuation workflows. Work with fixed income and structured products, including: Mortgage-Backed Securities Collateralized Mortgage Obligations Asset-backed or securitized products Other structured fixed income instruments Develop, enhance, and troubleshoot applications, scripts, and integration components using Python and Java. Support pricing pipelines, risk data flows, market data integration, and valuation processes within the PolyPath ecosystem. Analyze system issues, performance bottlenecks, data discrepancies, and production incidents related to PolyPath and downstream risk systems. Collaborate with front office, risk, finance, infrastructure, and application development teams to ensure accurate and timely delivery of risk analytics. Support migration, modernization, and integration initiatives involving legacy trading or risk systems and PolyPath architecture. Improve platform stability through automation, monitoring, alerting, and issue resolution processes. . What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Qualifications: Expert-level knowledge of PolyPath. Strong experience in market risk, preferably within banking or capital markets. Strong programming skills in Python and Java. Solid understanding of fixed income products, pricing, valuation, and risk analytics. Experience supporting risk models, valuation tools, pricing engines, or market risk platforms. Ability to troubleshoot complex system, data, and pricing issues across multiple technology platforms. Strong analytical skills with the ability to explain technical and market risk concepts clearly to both business and technology teams. Experience working in a large banking, financial services, or regulated financial institution environment. 10+ years of experience in banking, capital markets, financial technology, or market risk technology preferred. Preferred Qualifications Experience working directly with front office, market risk, finance, model validation, or quantitative teams. Strong knowledge of structured fixed income products, especially: MBS CMO ABS Securitized products Understanding of: Pricing Valuation Sensitivities Stress testing VaR Scenario analysis Yield curves Risk factors Market data Experience with system integration using APIs, messaging frameworks, batch processes, or data pipelines. Experience supporting real-time or high-volume capital markets platforms. Strong production support, issue management, and root-cause analysis experience. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $175,000.00 USD Maximum: $220,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.

Job Description Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. Location: The all-new, vibrant 'Alohilani Resort Waikiki Beach blends indoor and outdoor luxury to elevate the experience of Oahu resorts. Every space has been envisioned by award-winning design firm, Rockwell Group. Fresh, welcoming and relaxing, it's an oasis of tranquility in the heart of Waikiki. Experience our spacious, welcoming lobby and captivating 280,000 gallon Oceanarium unique to Honolulu resorts. Coming soon, the destination pool deck with private cabanas will offer a saltwater infinity pool, a shallow-water pool and club for kids, and a pool bar that seamlessly transitions from day to night. With a location steps from Waikiki Beach, it's where Hawaii vacations turn moments into memories. Our resort is proudly named in honor of Queen Lili'uokalani, the last reigning monarch of the Hawaiian Kingdom. Beloved by her people, she was a music composer, an author and an ardent supporter of her culture. Her spirit is infused into the resort, which shares the same privileged location as her beachside home Ke'alohilani, meaning the royal brightness. Welcome to a fresh perspective on resorts in Waikiki. 'Alohilani Resort Waikiki Beach. Overview: The Regional Digital Marketing Manager plays a key role in driving digital demand and revenue for the Highgate Hawaii regional portfolio, supporting property ecommerce channels, website performance, and digital strategy. This role supports the day-to-day execution of revenue generation through the analysis, auditing and refinement of SEO/GEO, SEM, paid media, email/CRM, website and digital initiatives, working closely with the portfolio's Regional Marketing Managers to ensure digital strategy and overall digital health is upheld and optimized across channels. The Regional Digital Marketing Manager monitors and supports channel performance and analytics, optimizes the guest digital journey from discovery to booking, and partners with agencies, sales and revenue teams, and on-property stakeholders to translate data into actionable improvements. This role also supports broader digital marketing initiatives as needed and positively contributes to enhancing guest satisfaction and team culture. Responsibilities: Fundamental Requirements: Ecommerce & Website Management Support the monitoring of day-to-day health, accuracy, and performance of property websites, booking engines, and public-facing digital platforms Support regular updates of website content assets to reflect business objectives, seasonality, promotions, and key property selling points, while maintaining site health and digital strategy Coordinate with CMS and web development vendors to implement site updates, fixes, and enhancements Help identify new opportunities for digital revenue-drivers and optimization opportunities that enhance the customer journey SEO/GEO & Paid Media Help support the SEO/GEO strategy and execution across property websites and digital content Assist in the auditing of paid digital advertising campaigns across search, display, and social channels Liaise with partner agencies to support tracking deliverables and channel performance Regularly review channel performance reporting and data analytics; supply actionable insights to the Regional Marketing Managers Email & CRM Support segmentation and performance tracking for email/CRM programs Support e-marketing campaign performance and data analysis across property channels, reporting actionable insights to the Regional Marketing Managers Reporting & Thought Leadership Support monthly stakeholder reporting and assist in monitoring effective benchmarks for measuring KPIs/ROIs across ecommerce and digital channels Monitor trends in ecommerce, digital and emerging channels, and share relevant insights with the marketing team General Requirements: Maintain a warm and friendly demeanor at all times Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous, and service-oriented manner Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests Must be able to multitask and prioritize departmental functions to meet deadlines Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner Attend all required meetings and trainings Maintain regular attendance in compliance with Highgate Hotel standards, as required by scheduling, which will vary according to the needs of the hotel Maintain high standards of personal appearance and grooming, including attire that meets dress code requirements with a nametag Comply with Highgate Hotel standards and regulations to encourage safe and efficient hotel operations Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions Must be effective in handling problems, including anticipating, preventing, identifying, and solving programs as necessary Must be able to cross-train in related areas Must be able to maintain confidentiality of information Must be able to show initiative, including anticipating guest or operational needs Perform other duties as requested by management Qualifications: Education & Experience: Minimum of 3 to 4 years' experience in Ecommerce and Digital Marketing (hospitality industry preferred) Demonstrated experience managing front- and back-end website content, SEO/GEO, SEM, paid media, and email/CRM programs, including ROI / KPI metrics Proficient in Microsoft Office, GA4 and E-commerce suite; working knowledge of CMS platforms and hospitality booking engines a plus Working knowledge of SEO/GEO strategy, SEM tools, paid media platforms, email/CRM systems Strong analytical skills with the ability to translate performance data into clear, actionable recommendations Demonstrated ability to develop and maintain relationships across stakeholder groups (e.g. GMs, Sales and Revenue Leaders, Regional Team, Agency Partners) Strong project management and organizational skills, with the ability to manage multiple property channels simultaneously Knowledge of full-funnel digital marketing and channel disciplines Ability to work efficiently, effectively and gracefully in a high-pressure & high-stress environment Physical requirements: Flexible and long hours sometimes required Computer/Desk work for extended periods Light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects Benefits: We are pleased to offer a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions Paid holidays Paid vacation Paid sick leave (provided in accordance with applicable law) Employee assistance program (EAP) Educational opportunities / Tuition reimbursement Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: 8 paid holidays per year Up to 20 days of paid vacation per year, based on classification and length of service Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year Up to 20 days of paid vacation per year, based on classification and length of service 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: 8 paid holidays per year Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off . click apply for full job details

AI Engineer 3 (AI Foundations) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. Lead development and benchmarking of multi-turn conversational and tool-using agent workflows, ensuring measurable performance and safety metrics Implement scalable pipelines for training, fine-tuning and deploying foundation or domain-specific models across multiple environments Collaborate with research and data engineering teams to curate high-quality datasets and improve model evaluation methodologies Contribute to governance and security efforts for model traceability, lineage documentation, and version control of deployed AI assets Mentor junior AI engineers and advocate for engineering excellence, reproducibility, and responsible experimentation The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 3 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 1 year of experience developing AI and ML algorithms or technologies At least 3 years of experience programming with Python, Go, Scala, CUDA, or Java Preferred Qualifications: Experience contributing to development of components of AI systems with tradeoff decisions around cost, latency, throughput and accuracy 4 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Experience in building agentic AI systems and agentic workflows Demonstrated ability to evaluate and optimize LLM performance using quantitative metrics (accuracy, coherence, latency, cost) Hands-on experience implementing retrieval-augmented generation (RAG), vector database integrations, and fine-tuning workflows Experience applying prompt-engineering strategies, safety guardrails, and red-teaming methodologies to production AI systems Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $161,800 - $184,600 for AI Engineer 3 McLean, VA: $161,800 - $184,600 for AI Engineer 3 New York, NY: $176,500 - $201,400 for AI Engineer 3 San Jose, CA: $176,500 - $201,400 for AI Engineer 3 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: Santander's Corporate & Investment Banking (CIB) business is seeking an experienced PolyPath Market Risk Specialist with strong technical and business knowledge to support pricing, valuation, and market risk activities within a large banking or capital markets environment. The ideal candidate will have deep expertise in PolyPath, strong hands-on programming skills in Python and Java, and solid knowledge of fixed income products, particularly structured products such as Mortgage-Backed Securities, Collateralized Mortgage Obligations, and other securitized fixed income instruments. Candidate should understand both the business side of market risk and the technical side of supporting large-scale financial systems. They should be comfortable working with traders, risk managers, quants, model teams, developers, and infrastructure teams. This role requires someone who can work closely with front office, risk, finance, model, and technology teams to support risk models, valuation tools, pricing workflows, and market risk systems. Key Responsibilities Support and enhance PolyPath platform capabilities used for pricing, valuation, trading, and market risk workflows. Partner with business, risk, model, and technology teams to translate complex market risk and fixed income requirements into scalable technical solutions. Support market risk processes including sensitivities, stress testing, scenario analysis, VaR, pricing, and valuation workflows. Work with fixed income and structured products, including: Mortgage-Backed Securities Collateralized Mortgage Obligations Asset-backed or securitized products Other structured fixed income instruments Develop, enhance, and troubleshoot applications, scripts, and integration components using Python and Java. Support pricing pipelines, risk data flows, market data integration, and valuation processes within the PolyPath ecosystem. Analyze system issues, performance bottlenecks, data discrepancies, and production incidents related to PolyPath and downstream risk systems. Collaborate with front office, risk, finance, infrastructure, and application development teams to ensure accurate and timely delivery of risk analytics. Support migration, modernization, and integration initiatives involving legacy trading or risk systems and PolyPath architecture. Improve platform stability through automation, monitoring, alerting, and issue resolution processes. . What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Qualifications: Expert-level knowledge of PolyPath. Strong experience in market risk, preferably within banking or capital markets. Strong programming skills in Python and Java. Solid understanding of fixed income products, pricing, valuation, and risk analytics. Experience supporting risk models, valuation tools, pricing engines, or market risk platforms. Ability to troubleshoot complex system, data, and pricing issues across multiple technology platforms. Strong analytical skills with the ability to explain technical and market risk concepts clearly to both business and technology teams. Experience working in a large banking, financial services, or regulated financial institution environment. 10+ years of experience in banking, capital markets, financial technology, or market risk technology preferred. Preferred Qualifications Experience working directly with front office, market risk, finance, model validation, or quantitative teams. Strong knowledge of structured fixed income products, especially: MBS CMO ABS Securitized products Understanding of: Pricing Valuation Sensitivities Stress testing VaR Scenario analysis Yield curves Risk factors Market data Experience with system integration using APIs, messaging frameworks, batch processes, or data pipelines. Experience supporting real-time or high-volume capital markets platforms. Strong production support, issue management, and root-cause analysis experience. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $175,000.00 USD Maximum: $220,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.

Job DescriptionJob DescriptionDescription: Chicago Atlantic is a private markets alternative investment manager focused on industries and companies where demand for capital exceeds traditional supply. The firm's investment strategies include opportunistic private credit and equity with focuses on loans to esoteric industries, specialty asset-based loans, liquidity solutions and growth and technology finance. Chicago Atlantic has closed over $3.3 billion in credit facilities. Chicago Atlantic's team of over 100 professionals has offices in Chicago, Miami, New York and London. For more information on Chicago Atlantic's investment opportunities and financing products, visit . The Senior Associate, Analytics position will play a critical role in developing data acquisition methods and visualizations that enable data-informed decision-making and operational insights across the firm. The ideal candidate combines technical analytics expertise, proficiency with our toolkit, and strong business, financial, and accounting acumen, to support investment and operational strategies. Requirements: What You'll be Doing: Aggregate, organize, and transform data from multiple platforms and systems to develop or improve model accuracy and reporting efficiency. Design, build, and maintain data pipelines and transformation layers to ensure data integrity. Develop and maintain QlikSense dashboards and reports to visualize performance and deliver actionable insights to business stakeholders. Build, maintain, and calibrate business and forecasting models to support financial and operational planning and executive decision-making. Collaborate closely with stakeholders to ensure analytics are accurate, comprehensive, and focused on value creation. Develop and maintain KPI reporting. Conduct ad hoc analyses across departments and present findings clearly to stakeholders. Collaborate cross-functionally to align analytics outputs with business priorities and promote efficient processes and data-driven practices across teams. Required Qualifications: Bachelor's degree in a quantitative field (e.g., Computer Science, Statistics, Mathematics, Finance, Accounting, or Economics). 3-5+ years of experience in data analytics, business intelligence, or financial analysis. Full-stack proficiency in Qlik. Proficiency in Excel. Experience applying quantitative and statistical methods to solve business problems. Ability to communicate technical analysis clearly to senior management and non-technical audiences. Strong financial and accounting acumen, with attention to accuracy and deadlines. Preferred Qualifications: Experience developing QlikSense applications, data models, and visualizations is strongly preferred. Advanced Excel skills. Strong SQL skills and familiarity with other analytics tools or programming languages. Experience with Microsoft Dynamics 365 Business Central. Tools We Use: Languages: Qlik, SQL, JSON Software: QlikSense, Excel, Microsoft Dynamics 365 Business Central, Power Automate, Postman, Databricks, Claude

Job DescriptionJob DescriptionDescription: Chicago Atlantic is a private markets alternative investment manager focused on industries and companies where demand for capital exceeds traditional supply. The firm's investment strategies include opportunistic private credit and equity with focuses on loans to esoteric industries, specialty asset-based loans, liquidity solutions and growth and technology finance. Chicago Atlantic has closed over $3.3 billion in credit facilities. Chicago Atlantic's team of over 100 professionals has offices in Chicago, Miami, New York and London. For more information on Chicago Atlantic's investment opportunities and financing products, visit . The Senior Associate, Analytics position will play a critical role in developing data acquisition methods and visualizations that enable data-informed decision-making and operational insights across the firm. The ideal candidate combines technical analytics expertise, proficiency with our toolkit, and strong business, financial, and accounting acumen, to support investment and operational strategies. Requirements: What You'll be Doing: Aggregate, organize, and transform data from multiple platforms and systems to develop or improve model accuracy and reporting efficiency. Design, build, and maintain data pipelines and transformation layers to ensure data integrity. Develop and maintain QlikSense dashboards and reports to visualize performance and deliver actionable insights to business stakeholders. Build, maintain, and calibrate business and forecasting models to support financial and operational planning and executive decision-making. Collaborate closely with stakeholders to ensure analytics are accurate, comprehensive, and focused on value creation. Develop and maintain KPI reporting. Conduct ad hoc analyses across departments and present findings clearly to stakeholders. Collaborate cross-functionally to align analytics outputs with business priorities and promote efficient processes and data-driven practices across teams. Required Qualifications: Bachelor's degree in a quantitative field (e.g., Computer Science, Statistics, Mathematics, Finance, Accounting, or Economics). 3-5+ years of experience in data analytics, business intelligence, or financial analysis. Full-stack proficiency in Qlik. Proficiency in Excel. Experience applying quantitative and statistical methods to solve business problems. Ability to communicate technical analysis clearly to senior management and non-technical audiences. Strong financial and accounting acumen, with attention to accuracy and deadlines. Preferred Qualifications: Experience developing QlikSense applications, data models, and visualizations is strongly preferred. Advanced Excel skills. Strong SQL skills and familiarity with other analytics tools or programming languages. Experience with Microsoft Dynamics 365 Business Central. Tools We Use: Languages: Qlik, SQL, JSON Software: QlikSense, Excel, Microsoft Dynamics 365 Business Central, Power Automate, Postman, Databricks, Claude

Job DescriptionJob DescriptionDescription: Chicago Atlantic is a private markets alternative investment manager focused on industries and companies where demand for capital exceeds traditional supply. The firm's investment strategies include opportunistic private credit and equity with focuses on loans to esoteric industries, specialty asset-based loans, liquidity solutions and growth and technology finance. Chicago Atlantic has closed over $3.3 billion in credit facilities. Chicago Atlantic's team of over 100 professionals has offices in Chicago, Miami, New York and London. For more information on Chicago Atlantic's investment opportunities and financing products, visit . The Senior Associate, Analytics position will play a critical role in developing data acquisition methods and visualizations that enable data-informed decision-making and operational insights across the firm. The ideal candidate combines technical analytics expertise, proficiency with our toolkit, and strong business, financial, and accounting acumen, to support investment and operational strategies. Requirements: What You'll be Doing: Aggregate, organize, and transform data from multiple platforms and systems to develop or improve model accuracy and reporting efficiency. Design, build, and maintain data pipelines and transformation layers to ensure data integrity. Develop and maintain QlikSense dashboards and reports to visualize performance and deliver actionable insights to business stakeholders. Build, maintain, and calibrate business and forecasting models to support financial and operational planning and executive decision-making. Collaborate closely with stakeholders to ensure analytics are accurate, comprehensive, and focused on value creation. Develop and maintain KPI reporting. Conduct ad hoc analyses across departments and present findings clearly to stakeholders. Collaborate cross-functionally to align analytics outputs with business priorities and promote efficient processes and data-driven practices across teams. Required Qualifications: Bachelor's degree in a quantitative field (e.g., Computer Science, Statistics, Mathematics, Finance, Accounting, or Economics). 3-5+ years of experience in data analytics, business intelligence, or financial analysis. Full-stack proficiency in Qlik. Proficiency in Excel. Experience applying quantitative and statistical methods to solve business problems. Ability to communicate technical analysis clearly to senior management and non-technical audiences. Strong financial and accounting acumen, with attention to accuracy and deadlines. Preferred Qualifications: Experience developing QlikSense applications, data models, and visualizations is strongly preferred. Advanced Excel skills. Strong SQL skills and familiarity with other analytics tools or programming languages. Experience with Microsoft Dynamics 365 Business Central. Tools We Use: Languages: Qlik, SQL, JSON Software: QlikSense, Excel, Microsoft Dynamics 365 Business Central, Power Automate, Postman, Databricks, Claude

Job DescriptionJob DescriptionDescription: Job Title: Senior Manager of IT Entity & Department: Altus Community Healthcare IT Reports To: The President FLSA Status: Exempt Job Summary: The Senior Manager of IT leads the IT function across Altus Community Healthcare's clinic portfolio, with accountability for technology infrastructure, systems reliability, cybersecurity readiness, vendor performance, and scalable technology processes. This senior leadership role combines people leadership, operational ownership, and hands-on technical expertise to ensure clinic locations receive reliable, secure, and efficient technology support. The Senior Manager of IT serves as the primary escalation point and incident commander during network outages, system failures, or other technology disruptions. Clinics depend on uptime; therefore, this role must be able to direct the team, prioritize triage, communicate with leadership, and personally step into network and systems troubleshooting when needed to drive timely resolution. The role also oversees roadmap planning, budget oversight, vendor management, documentation, team development, HIPAA-aligned security practices, and technology improvements that support current operations and future growth. Essential Duties and Responsibilities Leadership and Team Management Lead, mentor, and develop the IT support team responsible for clinic locations, including on-call expectations, response procedures, escalation paths, and training. IT Strategy and Operations Own IT strategy, roadmap planning, infrastructure priorities, budget planning, and technology processes for the clinic portfolio. Technical Escalation and Infrastructure Support Serve as the final technical escalation point for complex issues, including network architecture, switches, firewalls, VPNs, Wi-Fi, site connectivity, servers, workstations, and phone/VoIP systems. Systems Administration Configure, manage, and troubleshoot Cisco switches, Microsoft 365, Azure AD/Entra, user accounts, licensing, security groups, access controls, and related compliance requirements. Vendor, Asset, and Lifecycle Management Manage IT vendors, service providers, contracts, renewals, invoices, asset inventory, software licensing, warranties, cost tracking, and equipment lifecycle planning. Security, Documentation, and Continuous Improvement Ensure HIPAA-aligned practices, backup and disaster recovery processes, technology policies, documentation, runbooks, SOPs, knowledge resources, and recommendations that improve reliability, security, efficiency, user experience, and cost-effectiveness. Clinic Technology Support Coordinate new clinic technology setup, onboarding, equipment deployment, and decommissioning of retired systems and devices. Core Competencies Technical Leadership Demonstrates hands-on knowledge of networks, systems, infrastructure, and troubleshooting; able to lead by expertise as well as authority. Incident Management Leads triage during outages, communicates clearly, and drives timely resolution with urgency and accountability. Strategic Planning Aligns IT roadmap, infrastructure investments, vendor decisions, and security priorities with business and clinic operational needs. People Leadership Coaches and develops IT staff while setting clear expectations, accountability standards, and service response procedures. Vendor and Budget Management Manage contracts, renewals, negotiations, vendor performance, invoices, and cost controls across the IT portfolio. Security and Compliance Mindset Applies HIPAA-aligned practices, access controls, disaster recovery planning, data protection, and security best practices. Operational Discipline Build documentation, runbooks, inventory controls, and repeatable processes that improve service consistency and reduce preventable escalations. Communication and Collaboration Communicates technical issues to non-technical leaders, partners with clinic leadership, and balances competing priorities across multiple sites. KPIs System Uptime Maintain targeted clinic network and system uptime, with outages documented, escalated, and resolved according to established service expectations. Response and Resolution Time Meet or improve response and resolution time targets for priority tickets, outages, and executive or clinic escalations. Incident Documentation Complete root cause analysis and corrective action documentation for significant network or system incidents. Asset and Lifecycle Accuracy Maintain accurate IT asset inventory, licensing records, warranty information, and equipment lifecycle plans across clinic locations. Access and Licensing Controls Keep Microsoft 365/Azure user access, licensing, security groups, and account changes current, accurate, and aligned with approved processes. Security and Compliance Readiness Maintain HIPAA-aligned access control, backup, disaster recovery, and security documentation with timely remediation of identified gaps. Vendor and Budget Accountability Complete vendor renewals, contract reviews, invoice approvals, and service performance reviews within established timelines and budget parameters. Process Documentation Develop and maintain current runbooks, SOPs, escalation procedures, and training resources for recurring IT support needs. Team Development Improve team capability through documented coaching, cross training, and reduced dependency on senior-level escalation for routine issues Marginal Duties Participate in special projects, technology evaluations, audits, and organizational initiatives as assigned by leadership. Support clinic expansion, relocation, onboarding, or decommissioning activities requiring IT planning or coordination. Provide technical guidance for business continuity planning, emergency preparedness, and operational readiness efforts. Perform other related duties as assigned based on business needs, clinic priorities, or leadership direction. Requirements: Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability req Education and/or Experience: Bachelor's degree in information technology, computer science, or related field preferred; equivalent experience may be considered. Minimum of 10 years of progressive IT experience, including at least 3-4 years in an IT Manager, Senior IT Manager, or similar leadership role. Experience supporting multi-site operations required; healthcare, medical clinic, or similarly regulated environments strongly preferred. Prior experience managing IT for a growing multi-site organization preferred. Experience with EHR/EMR or practice management systems preferred. Skills: Hands-on technical depth with the ability to personally troubleshoot and resolve infrastructure issues rather than solely delegating tickets. Demonstrated ability to lead through active outages by staying calm, directing a team, making sound technical decisions, and driving resolution. Demonstrated vendor management experience, including contracts, renewals, negotiations, service-level expectations, and performance accountability. Excellent communication, organization, documentation, and prioritization skills; able to manage multiple sites, a team, vendors, and competing priorities. Valid driver's license and ability to travel to clinic locations as needed. Physical Demands - The physical demands described herein are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Ability to sit, stand, walk, bend, reach, and move throughout office, clinic, server/network, and equipment areas as needed. Ability to use hands and arms to operate computers, phones, networking equipment, tools, and standard office equipment. Ability to occasionally lift, carry, or move IT equipment, hardware, and related materials as necessary to perform job duties. Ability to travel to clinic locations and respond to urgent technology issues, including after-hours, on-call, or emergency situations as required. Work Environment - The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Work is performed in corporate office, clinic, network/server, and multi-site healthcare environments. The role operates in a fast-paced, high-accountability environment where technology uptime, security, and timely communication are critical to clinic operations. The position requires the ability to balance strategic planning, people leadership, vendor management, and hands-on troubleshooting across multiple locations. Travel to clinic locations is required as needed for infrastructure support, site assessments . click apply for full job details

Job DescriptionJob Description Please note that this position is for an upcoming position. We are, however, accepting applications for this anticipated need. If you are interested in joining The Building People, we encourage you to APPLY TODAY! The IT Project Manager provides technical support, installs and maintains hardware and software, manages networks, and troubleshoots computer issues for individuals and organizations. Key responsibilities include setting up and repairing computer systems, confirming network functionality, implementing security measures, and assisting users with technical problems. The role requires strong troubleshooting skills and a deep understanding of various operating systems and IT tools. The IT Project Manager performs all work on-site and must operate without government supervision while maintaining strict adherence to government information security requirements. Required Experience & Skills The candidate must demonstrate at least one (1) year of specialized experience at or equivalent to the GS-11 grade level, or equivalent experience in the private or public sector. Specialized experience must demonstrate analyzing and evaluating Information Technology (IT) network systems - including performance, security, and cost - to develop plans and designs for network modification and enhancement and recommend solutions to enterprise IT requirements. Key responsibilities include providing first-level support for hardware, software, and connectivity problems; installing, configuring, and maintaining computer systems, software, Local Area Networks (LAN)/Wide Area Networks (WAN), and servers; setting up, repairing, and performing minor repairs on hardware and installing and upgrading software, applications, and peripherals; diagnosing and resolving technical issues, performing data recovery, and conducting regular maintenance; implementing security protocols, managing user access, and maintaining data integrity and disaster recovery plans; and training employees on how to use new software, hardware, and network systems effectively. All IT employees must possess and maintain a current Information Assurance (IA) Level I Certification during the execution of this contract. Preferred Experience & Skills Experience supporting IT systems in federal government environments. Hands-on experience with enterprise network administration, cybersecurity frameworks, and asset management. CompTIA Security+ certification or equivalent. Required Education Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; or an Associate's degree with a minimum of three (3) years of equivalent professional IT experience. Preferred Education Bachelor's degree in Information Technology or Computer Science. Industry certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), or Cisco Certified Network Associate (CCNA).

Job DescriptionJob Description Please note that this position is for an upcoming position. We are, however, accepting applications for this anticipated need. If you are interested in joining The Building People, we encourage you to APPLY TODAY! The IT Project Manager provides technical support, installs and maintains hardware and software, manages networks, and troubleshoots computer issues for individuals and organizations. Key responsibilities include setting up and repairing computer systems, confirming network functionality, implementing security measures, and assisting users with technical problems. The role requires strong troubleshooting skills and a deep understanding of various operating systems and IT tools. The IT Project Manager performs all work on-site and must operate without government supervision while maintaining strict adherence to government information security requirements. Required Experience & Skills The candidate must demonstrate at least one (1) year of specialized experience at or equivalent to the GS-11 grade level, or equivalent experience in the private or public sector. Specialized experience must demonstrate analyzing and evaluating Information Technology (IT) network systems - including performance, security, and cost - to develop plans and designs for network modification and enhancement and recommend solutions to enterprise IT requirements. Key responsibilities include providing first-level support for hardware, software, and connectivity problems; installing, configuring, and maintaining computer systems, software, Local Area Networks (LAN)/Wide Area Networks (WAN), and servers; setting up, repairing, and performing minor repairs on hardware and installing and upgrading software, applications, and peripherals; diagnosing and resolving technical issues, performing data recovery, and conducting regular maintenance; implementing security protocols, managing user access, and maintaining data integrity and disaster recovery plans; and training employees on how to use new software, hardware, and network systems effectively. All IT employees must possess and maintain a current Information Assurance (IA) Level I Certification during the execution of this contract. Preferred Experience & Skills Experience supporting IT systems in federal government environments. Hands-on experience with enterprise network administration, cybersecurity frameworks, and asset management. CompTIA Security+ certification or equivalent. Required Education Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; or an Associate's degree with a minimum of three (3) years of equivalent professional IT experience. Preferred Education Bachelor's degree in Information Technology or Computer Science. Industry certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), or Cisco Certified Network Associate (CCNA).

Job DescriptionJob DescriptionDescription: Job Title: Senior Manager of IT Entity & Department: Altus Community Healthcare IT Reports To: The President FLSA Status: Exempt Job Summary: The Senior Manager of IT leads the IT function across Altus Community Healthcare's clinic portfolio, with accountability for technology infrastructure, systems reliability, cybersecurity readiness, vendor performance, and scalable technology processes. This senior leadership role combines people leadership, operational ownership, and hands-on technical expertise to ensure clinic locations receive reliable, secure, and efficient technology support. The Senior Manager of IT serves as the primary escalation point and incident commander during network outages, system failures, or other technology disruptions. Clinics depend on uptime; therefore, this role must be able to direct the team, prioritize triage, communicate with leadership, and personally step into network and systems troubleshooting when needed to drive timely resolution. The role also oversees roadmap planning, budget oversight, vendor management, documentation, team development, HIPAA-aligned security practices, and technology improvements that support current operations and future growth. Essential Duties and Responsibilities Leadership and Team Management Lead, mentor, and develop the IT support team responsible for clinic locations, including on-call expectations, response procedures, escalation paths, and training. IT Strategy and Operations Own IT strategy, roadmap planning, infrastructure priorities, budget planning, and technology processes for the clinic portfolio. Technical Escalation and Infrastructure Support Serve as the final technical escalation point for complex issues, including network architecture, switches, firewalls, VPNs, Wi-Fi, site connectivity, servers, workstations, and phone/VoIP systems. Systems Administration Configure, manage, and troubleshoot Cisco switches, Microsoft 365, Azure AD/Entra, user accounts, licensing, security groups, access controls, and related compliance requirements. Vendor, Asset, and Lifecycle Management Manage IT vendors, service providers, contracts, renewals, invoices, asset inventory, software licensing, warranties, cost tracking, and equipment lifecycle planning. Security, Documentation, and Continuous Improvement Ensure HIPAA-aligned practices, backup and disaster recovery processes, technology policies, documentation, runbooks, SOPs, knowledge resources, and recommendations that improve reliability, security, efficiency, user experience, and cost-effectiveness. Clinic Technology Support Coordinate new clinic technology setup, onboarding, equipment deployment, and decommissioning of retired systems and devices. Core Competencies Technical Leadership Demonstrates hands-on knowledge of networks, systems, infrastructure, and troubleshooting; able to lead by expertise as well as authority. Incident Management Leads triage during outages, communicates clearly, and drives timely resolution with urgency and accountability. Strategic Planning Aligns IT roadmap, infrastructure investments, vendor decisions, and security priorities with business and clinic operational needs. People Leadership Coaches and develops IT staff while setting clear expectations, accountability standards, and service response procedures. Vendor and Budget Management Manage contracts, renewals, negotiations, vendor performance, invoices, and cost controls across the IT portfolio. Security and Compliance Mindset Applies HIPAA-aligned practices, access controls, disaster recovery planning, data protection, and security best practices. Operational Discipline Build documentation, runbooks, inventory controls, and repeatable processes that improve service consistency and reduce preventable escalations. Communication and Collaboration Communicates technical issues to non-technical leaders, partners with clinic leadership, and balances competing priorities across multiple sites. KPIs System Uptime Maintain targeted clinic network and system uptime, with outages documented, escalated, and resolved according to established service expectations. Response and Resolution Time Meet or improve response and resolution time targets for priority tickets, outages, and executive or clinic escalations. Incident Documentation Complete root cause analysis and corrective action documentation for significant network or system incidents. Asset and Lifecycle Accuracy Maintain accurate IT asset inventory, licensing records, warranty information, and equipment lifecycle plans across clinic locations. Access and Licensing Controls Keep Microsoft 365/Azure user access, licensing, security groups, and account changes current, accurate, and aligned with approved processes. Security and Compliance Readiness Maintain HIPAA-aligned access control, backup, disaster recovery, and security documentation with timely remediation of identified gaps. Vendor and Budget Accountability Complete vendor renewals, contract reviews, invoice approvals, and service performance reviews within established timelines and budget parameters. Process Documentation Develop and maintain current runbooks, SOPs, escalation procedures, and training resources for recurring IT support needs. Team Development Improve team capability through documented coaching, cross training, and reduced dependency on senior-level escalation for routine issues Marginal Duties Participate in special projects, technology evaluations, audits, and organizational initiatives as assigned by leadership. Support clinic expansion, relocation, onboarding, or decommissioning activities requiring IT planning or coordination. Provide technical guidance for business continuity planning, emergency preparedness, and operational readiness efforts. Perform other related duties as assigned based on business needs, clinic priorities, or leadership direction. Requirements: Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability req Education and/or Experience: Bachelor's degree in information technology, computer science, or related field preferred; equivalent experience may be considered. Minimum of 10 years of progressive IT experience, including at least 3-4 years in an IT Manager, Senior IT Manager, or similar leadership role. Experience supporting multi-site operations required; healthcare, medical clinic, or similarly regulated environments strongly preferred. Prior experience managing IT for a growing multi-site organization preferred. Experience with EHR/EMR or practice management systems preferred. Skills: Hands-on technical depth with the ability to personally troubleshoot and resolve infrastructure issues rather than solely delegating tickets. Demonstrated ability to lead through active outages by staying calm, directing a team, making sound technical decisions, and driving resolution. Demonstrated vendor management experience, including contracts, renewals, negotiations, service-level expectations, and performance accountability. Excellent communication, organization, documentation, and prioritization skills; able to manage multiple sites, a team, vendors, and competing priorities. Valid driver's license and ability to travel to clinic locations as needed. Physical Demands - The physical demands described herein are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Ability to sit, stand, walk, bend, reach, and move throughout office, clinic, server/network, and equipment areas as needed. Ability to use hands and arms to operate computers, phones, networking equipment, tools, and standard office equipment. Ability to occasionally lift, carry, or move IT equipment, hardware, and related materials as necessary to perform job duties. Ability to travel to clinic locations and respond to urgent technology issues, including after-hours, on-call, or emergency situations as required. Work Environment - The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Work is performed in corporate office, clinic, network/server, and multi-site healthcare environments. The role operates in a fast-paced, high-accountability environment where technology uptime, security, and timely communication are critical to clinic operations. The position requires the ability to balance strategic planning, people leadership, vendor management, and hands-on troubleshooting across multiple locations. Travel to clinic locations is required as needed for infrastructure support, site assessments . click apply for full job details

Job DescriptionJob Description JOB SUMMARY The Assistant IT Manager supports the daily operation, security, and maintenance of NNR USA's technology environment. This role oversees IT service delivery, user onboarding and offboarding, endpoint and asset management, infrastructure support, cybersecurity administration, physical security systems, vendor coordination, and technology procurement. The position helps ensure reliable, secure and efficient IT operations across all locations while supporting technology initiatives, business continuity and operational improvements. Duties & Functions User Lifecycle Management • Manage employee onboarding, transfers, and offboarding processes. • Create, modify, and disable user accounts across Microsoft 365, Entra ID, business applications, and related systems. • Provision computers, mobile devices, software licenses, badges, and equipment. • Maintain role-based access controls and ensure timely removal of access during employee separation. Coordinate with Human Resources and department managers regarding user access requirements. IT Service Delivery & End User Support • Serve as an escalation point for desktop, mobile, application, and infrastructure support issues. • Monitor ticket queues and ensure timely resolution of service requests and incidents. • Assist users with hardware, software, network, printing, telecommunications, and system access issues. • Develop and maintain support procedures, knowledge articles, and user documentation. • Track support trends and recommend process improvements. Infrastructure & Network Administration • Assist in the administration and maintenance of network infrastructure, wireless systems, internet connectivity, servers, cloud resources, and telecommunications services. • Monitor infrastructure health, backups, system availability, and operational performance. • Coordinate vendor support activities related to networking, telecommunications, cloud services, and hardware maintenance. • Support branch office technology deployments, upgrades, and relocations. • Maintain infrastructure documentation, diagrams, and inventory records. Cybersecurity Administration • Support security operations by monitoring alerts, reviewing security incidents, and coordinating remediation activities. Administer endpoint protection, email security, MFA, access controls, and vulnerability management processes. • Assist with security awareness initiatives and policy compliance activities. • Participate in cybersecurity investigations, incident response, and audit preparation activities. • Maintain security documentation and evidence required for compliance and audit purposes. Physical Security & Facility Technology • Administer access control systems, security cameras, visitor management systems, and related physical security technologies. • Coordinate badge access, access reviews, security permissions, and termination-related access removal. Work with branch management and facilities personnel on office security requirements. • Assist with monitoring and maintenance of surveillance and physical security systems. Asset Management & Procurement • Manage IT asset inventory including computers, mobile devices, networking equipment, licenses, and peripherals. • Coordinate procurement of hardware, software, services, and telecommunications resources. • Obtain vendor quotations and assist with purchasing approvals. • Track renewals, warranties, maintenance agreements, subscriptions, and technology lifecycle planning. Support budgeting activities by maintaining accurate purchasing and asset records. Vendor Management • Coordinate support requests and issue escalations with vendors, service providers, carriers, and managed services partners. • Track vendor performance, open issues, service requests, and contract deliverables. • Assist with technology evaluations, renewals, and implementation activities. • Maintain documentation related to vendor agreements and support contacts. IT Projects & Documentation • Assist with infrastructure, cybersecurity, telecommunications, and branch technology projects. • Coordinate implementation activities, testing, deployment schedules, and project documentation. • Maintain technical standards, operating procedures, diagrams, and knowledgebase materials. • Support disaster recovery, business continuity, and operational readiness initiatives. • Participate in testing and validation of technology changes before production deployment. Qualification Standards Education & Experience: • Minimum Associate's Degree in Information Technology, Computer Science, Business Technology, or related field; equivalent experience may be considered. • 3-5 years of expertise supporting enterprise IT operations, infrastructure, networking, cybersecurity, or systems administration. • Knowledge of employee onboarding/offboarding processes and identity management. • Well-versed in Microsoft 365, Entra ID, Windows environments, and endpoint management. • Experience working with vendors, service providers, telecommunications carriers, and technology procurement processes. Proficiency maintaining IT assets, licenses, and inventory records. • Prior logistics, transportation, or freight forwarding industry experience preferred. • Ability to work independently and establish ownership while driving resolutions to projects. • Strong critical thinking, as well as organizational, multitasking, prioritization, and interpersonal communication skills. Physical requirements: • Availability to respond to after-hours communications with subsidiaries in their time zones either for training or support may be necessary. • Medium work - Exerting up to 50 pounds of force occasionally, frequently and/or constantly to lift, carry, push, pull or otherwise move objects.

Job DescriptionJob Description JOB SUMMARY The Assistant IT Manager supports the daily operation, security, and maintenance of NNR USA's technology environment. This role oversees IT service delivery, user onboarding and offboarding, endpoint and asset management, infrastructure support, cybersecurity administration, physical security systems, vendor coordination, and technology procurement. The position helps ensure reliable, secure and efficient IT operations across all locations while supporting technology initiatives, business continuity and operational improvements. Duties & Functions User Lifecycle Management • Manage employee onboarding, transfers, and offboarding processes. • Create, modify, and disable user accounts across Microsoft 365, Entra ID, business applications, and related systems. • Provision computers, mobile devices, software licenses, badges, and equipment. • Maintain role-based access controls and ensure timely removal of access during employee separation. Coordinate with Human Resources and department managers regarding user access requirements. IT Service Delivery & End User Support • Serve as an escalation point for desktop, mobile, application, and infrastructure support issues. • Monitor ticket queues and ensure timely resolution of service requests and incidents. • Assist users with hardware, software, network, printing, telecommunications, and system access issues. • Develop and maintain support procedures, knowledge articles, and user documentation. • Track support trends and recommend process improvements. Infrastructure & Network Administration • Assist in the administration and maintenance of network infrastructure, wireless systems, internet connectivity, servers, cloud resources, and telecommunications services. • Monitor infrastructure health, backups, system availability, and operational performance. • Coordinate vendor support activities related to networking, telecommunications, cloud services, and hardware maintenance. • Support branch office technology deployments, upgrades, and relocations. • Maintain infrastructure documentation, diagrams, and inventory records. Cybersecurity Administration • Support security operations by monitoring alerts, reviewing security incidents, and coordinating remediation activities. Administer endpoint protection, email security, MFA, access controls, and vulnerability management processes. • Assist with security awareness initiatives and policy compliance activities. • Participate in cybersecurity investigations, incident response, and audit preparation activities. • Maintain security documentation and evidence required for compliance and audit purposes. Physical Security & Facility Technology • Administer access control systems, security cameras, visitor management systems, and related physical security technologies. • Coordinate badge access, access reviews, security permissions, and termination-related access removal. Work with branch management and facilities personnel on office security requirements. • Assist with monitoring and maintenance of surveillance and physical security systems. Asset Management & Procurement • Manage IT asset inventory including computers, mobile devices, networking equipment, licenses, and peripherals. • Coordinate procurement of hardware, software, services, and telecommunications resources. • Obtain vendor quotations and assist with purchasing approvals. • Track renewals, warranties, maintenance agreements, subscriptions, and technology lifecycle planning. Support budgeting activities by maintaining accurate purchasing and asset records. Vendor Management • Coordinate support requests and issue escalations with vendors, service providers, carriers, and managed services partners. • Track vendor performance, open issues, service requests, and contract deliverables. • Assist with technology evaluations, renewals, and implementation activities. • Maintain documentation related to vendor agreements and support contacts. IT Projects & Documentation • Assist with infrastructure, cybersecurity, telecommunications, and branch technology projects. • Coordinate implementation activities, testing, deployment schedules, and project documentation. • Maintain technical standards, operating procedures, diagrams, and knowledgebase materials. • Support disaster recovery, business continuity, and operational readiness initiatives. • Participate in testing and validation of technology changes before production deployment. Qualification Standards Education & Experience: • Minimum Associate's Degree in Information Technology, Computer Science, Business Technology, or related field; equivalent experience may be considered. • 3-5 years of expertise supporting enterprise IT operations, infrastructure, networking, cybersecurity, or systems administration. • Knowledge of employee onboarding/offboarding processes and identity management. • Well-versed in Microsoft 365, Entra ID, Windows environments, and endpoint management. • Experience working with vendors, service providers, telecommunications carriers, and technology procurement processes. Proficiency maintaining IT assets, licenses, and inventory records. • Prior logistics, transportation, or freight forwarding industry experience preferred. • Ability to work independently and establish ownership while driving resolutions to projects. • Strong critical thinking, as well as organizational, multitasking, prioritization, and interpersonal communication skills. Physical requirements: • Availability to respond to after-hours communications with subsidiaries in their time zones either for training or support may be necessary. • Medium work - Exerting up to 50 pounds of force occasionally, frequently and/or constantly to lift, carry, push, pull or otherwise move objects.

Job DescriptionJob Description Job Title: Vendor Management and Renewals Lead Commercial Strategy, Renewals & Contract Operations About the Role We are seeking a commercially minded Vendor Management and Renewals Lead to partner with Sales, Customer Experience, Finance, and Legal to drive successful customer renewals and commercial outcomes across our enterprise customer base. This is not a traditional renewals role. We are looking for someone with a background in procurement, strategic sourcing, vendor management, commercial operations, or contract management who understands how sophisticated enterprise buyers evaluate vendors, negotiate contracts, and manage commercial risk. If you have spent your career on the buy side, this role lets you apply that exact skill set from the other side of the table. In this role, you will serve as the primary commercial advisor on customer renewals, helping structure agreements, negotiate terms, protect revenue, and improve operational efficiency. The ideal candidate brings the mindset of the buyer and can confidently navigate complex commercial discussions while balancing customer needs with company objectives. Key Responsibilities Serve as the primary commercial advisor for enterprise renewals, contract modifications, and commercial negotiations, applying the same rigor a buy side vendor manager would bring to a sourcing decision. Partner with Sales and Customer Experience teams to develop renewal strategies that maximize retention and revenue. Lead negotiations involving pricing, contract terms, discounts, and non standard commercial requests. Identify renewal risks early and coordinate cross functional mitigation plans to reduce churn. Develop customer facing business cases, ROI analyses, and value realization materials that support renewal and expansion conversations. Coordinate closely with Finance, Legal, Revenue Operations, and Sales to drive transactions through approval and contracting processes. Support complex enterprise agreements, including multi product renewals and custom commercial structures. Apply vendor governance and third party risk management principles to how we manage our own customer commercial relationships. Improve renewal forecasting, reporting, and operational processes through data, automation, and AI driven insights. Maintain CRM accuracy and provide leadership with actionable commercial and renewal performance metrics. Qualifications 5+ years of experience in Procurement (Buy Side), Strategic Sourcing, Vendor Management, or Enterprise Renewals. Experience working within a large financial institution, bank, insurance company, payments provider, asset manager, fintech company, or similarly regulated enterprise environment. Demonstrated experience negotiating technology, software, SaaS, cybersecurity, cloud, or professional services agreements on behalf of your organization. Strong understanding of enterprise procurement processes, vendor governance, commercial approval frameworks, contract negotiations, and risk management practices. Experience partnering with Legal, Finance, Security, Compliance, Risk, and Executive stakeholders during complex purchasing and renewal cycles. Proven ability to analyze commercial proposals, pricing structures, contract language, and business terms to drive favorable outcomes. Familiarity with supplier onboarding, vendor reviews, procurement governance, third party risk management, and contract lifecycle management processes. Strong financial and commercial acumen with the ability to evaluate pricing models, discount structures, total cost of ownership, and business value. Experience with Salesforce, CLM platforms, procurement systems, ERP solutions, or related commercial technology tools. Bachelor's degree or equivalent professional experience. Preferred Qualifications Prior experience within organizations such as major banks, insurance carriers, asset managers, payment providers, fintech companies, or Fortune 500 procurement organizations. Experience negotiating agreements with large enterprise software, cybersecurity, cloud, identity, fraud, or infrastructure vendors. Exposure to highly regulated environments where security, compliance, legal review, and risk management play a significant role in vendor selection and contract execution. Why Join Us? This is a unique opportunity to help shape and scale the commercial operating model of a high growth cybersecurity company. You will bring a buy side vendor management skill set into a sell side seat, playing a critical role in protecting and expanding revenue, influencing customer commercial strategy, and partnering with some of the world's largest enterprises on complex business decisions. The OTE salary range for this position is $170,000 to $190,000 USD. Individual compensation for this role is determined based on various factors, including but not limited to qualifications, experience, location, and overall business and organizational needs. Transmit Security is committed to fostering, cultivating and preserving a culture of Diversity and Inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well. We encourage diversity and embrace our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

Job DescriptionJob Description Zoox is building a fleet of purpose-built robotaxis from the ground up - and the Advanced Hardware Engineering (AHE) team delivers the physical intelligence that makes autonomy real: the sensors, compute, and electronics that let our vehicles perceive, reason, and drive. At the very heart of that architecture sits the Primary Compute Unit (PCU), the brain that runs the AI stack powering every autonomous mile. We are now developing the next generation of the PCU from an early, clean-sheet design phase, and we are looking for a deeply experienced Technical Program Manager to lead it end-to-end - from early architecture and design through validation, integration, and production. This is one of the most complex, mission-critical, and highly visible programs at Zoox. You will lead with a true helicopter perspective - translating company strategy and vehicle milestones into an end-to-end program plan, then dropping into the technical and schedule detail to make it real. Across hardware, firmware, systems, software, safety, supply chain, quality, manufacturing, and vehicle integration, you will align teams on shared objectives, establish clear accountability, and deliver timely, high-quality results throughout the entire product lifecycle. The person we are looking for is a big-picture thinker and detail-oriented executor, a gentle-yet-radical truth-teller, and a natural cross-functional weaver. You connect the dots across the organization, bring executive attention to the right topics at the right time, and drive root-cause analysis and resolution when the unexpected happens. You lead through influence rather than authority, communicate with clarity and executive presence at every level, and build the trust and partnerships that turn a group of brilliant specialists into One Team. Most of all, this is your chance to shape the future of transportation - safer, cleaner, more efficient, and a lot more fun. In this role, you will: Drive the PCU program forward with thought and energetic leadership, including supporting architecture alignment, hardware development, validation, integration, cross-functional alignment and company-wide communication. This will be done in close partnership with the technical lead and other core team members across multiple departments. Work with department leaders to translate the top-down corporate strategy and milestones into detailed product roadmaps, timelines, and deliverables Create and maintain program assets and communication channels that ensure every team member understands what they need to deliver at all times, and is held accountable for delivering them. Help especially internal engineering development and test teams plan their work, and use a task management system (e.g. JIRA) to clearly structure, communicate and track the work that needs to be done. Work with cross-functional leaders and Finance teams to define and track resource requirements and spend against budget Manage technical supplier activities such as build planning and execution, and ensure robust end of line tests are put in place prior to delivery. Work closely with procurement and supplier quality teams to ensure an excellent partnership with suppliers. Work with our in-house manufacturing experts to ensure all is in place to perform final PCU assembly, and be accountable for ensuring needed parts are delivered on time, and to specifications. Coordinate issue root-cause analysis, issue resolution and overall response for issues that occur on the fleet; ensure the right level of cross-functional communication (including JIRA ticket hygiene), prioritization and momentum is placed on the topics. Work with all relevant departments as needed to ensure the successful delivery of our goals, including the Program Management Office, SW/FW teams, safety teams and vehicle manufacturing teams Provide concise and effective communications to key stakeholders on program status, issues/risks, and accomplishments, in writing and via presentations. Facilitate both non-technical conversations (and technical ones as needed), align team perspectives, and support the development of options matrices to help the cross-functional program team make the right decisions Bring a disciplined business and meeting cadence to the program, ensuring agendas are set for critical topics to be discussed at each meeting Qualifications BS or MS degree in an engineering discipline or equivalent experience At least 10 years of work experience, and at least 5 of those in program management Deep experience with hardware development and HW/SW integration Significant experience working with suppliers (JDM, CM) to deliver products from conception to production Proficiency in and experience using tools required to manage complex projects (i.e. JIRA, smartsheets). Strong track record in managing complex, cross-functional projects Understands and deals with well with rapid design cycles; remains flexible and calm in the face of uncertainty Self-motivated and proactive problem-solver Bonus Qualifications Experience working in the automotive industry, or prior experience developing compute systems Strong references that highlight your ability to build strong working relationships with senior leaders and engineers across functions and departments Base Salary Range There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position. Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance. About Zoox Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We're looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application or interview process please reach out to or your assigned recruiter. A Final Note:You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Description Zoox is building a fleet of purpose-built robotaxis from the ground up - and the Advanced Hardware Engineering (AHE) team delivers the physical intelligence that makes autonomy real: the sensors, compute, and electronics that let our vehicles perceive, reason, and drive. At the very heart of that architecture sits the Primary Compute Unit (PCU), the brain that runs the AI stack powering every autonomous mile. We are now developing the next generation of the PCU from an early, clean-sheet design phase, and we are looking for a deeply experienced Technical Program Manager to lead it end-to-end - from early architecture and design through validation, integration, and production. This is one of the most complex, mission-critical, and highly visible programs at Zoox. You will lead with a true helicopter perspective - translating company strategy and vehicle milestones into an end-to-end program plan, then dropping into the technical and schedule detail to make it real. Across hardware, firmware, systems, software, safety, supply chain, quality, manufacturing, and vehicle integration, you will align teams on shared objectives, establish clear accountability, and deliver timely, high-quality results throughout the entire product lifecycle. The person we are looking for is a big-picture thinker and detail-oriented executor, a gentle-yet-radical truth-teller, and a natural cross-functional weaver. You connect the dots across the organization, bring executive attention to the right topics at the right time, and drive root-cause analysis and resolution when the unexpected happens. You lead through influence rather than authority, communicate with clarity and executive presence at every level, and build the trust and partnerships that turn a group of brilliant specialists into One Team. Most of all, this is your chance to shape the future of transportation - safer, cleaner, more efficient, and a lot more fun. In this role, you will: Drive the PCU program forward with thought and energetic leadership, including supporting architecture alignment, hardware development, validation, integration, cross-functional alignment and company-wide communication. This will be done in close partnership with the technical lead and other core team members across multiple departments. Work with department leaders to translate the top-down corporate strategy and milestones into detailed product roadmaps, timelines, and deliverables Create and maintain program assets and communication channels that ensure every team member understands what they need to deliver at all times, and is held accountable for delivering them. Help especially internal engineering development and test teams plan their work, and use a task management system (e.g. JIRA) to clearly structure, communicate and track the work that needs to be done. Work with cross-functional leaders and Finance teams to define and track resource requirements and spend against budget Manage technical supplier activities such as build planning and execution, and ensure robust end of line tests are put in place prior to delivery. Work closely with procurement and supplier quality teams to ensure an excellent partnership with suppliers. Work with our in-house manufacturing experts to ensure all is in place to perform final PCU assembly, and be accountable for ensuring needed parts are delivered on time, and to specifications. Coordinate issue root-cause analysis, issue resolution and overall response for issues that occur on the fleet; ensure the right level of cross-functional communication (including JIRA ticket hygiene), prioritization and momentum is placed on the topics. Work with all relevant departments as needed to ensure the successful delivery of our goals, including the Program Management Office, SW/FW teams, safety teams and vehicle manufacturing teams Provide concise and effective communications to key stakeholders on program status, issues/risks, and accomplishments, in writing and via presentations. Facilitate both non-technical conversations (and technical ones as needed), align team perspectives, and support the development of options matrices to help the cross-functional program team make the right decisions Bring a disciplined business and meeting cadence to the program, ensuring agendas are set for critical topics to be discussed at each meeting Qualifications BS or MS degree in an engineering discipline or equivalent experience At least 10 years of work experience, and at least 5 of those in program management Deep experience with hardware development and HW/SW integration Significant experience working with suppliers (JDM, CM) to deliver products from conception to production Proficiency in and experience using tools required to manage complex projects (i.e. JIRA, smartsheets). Strong track record in managing complex, cross-functional projects Understands and deals with well with rapid design cycles; remains flexible and calm in the face of uncertainty Self-motivated and proactive problem-solver Bonus Qualifications Experience working in the automotive industry, or prior experience developing compute systems Strong references that highlight your ability to build strong working relationships with senior leaders and engineers across functions and departments Base Salary Range There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position. Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance. About Zoox Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We're looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application or interview process please reach out to or your assigned recruiter. A Final Note:You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob DescriptionJob Description Senior IT Manager, NetSuite Experience Required, Hybrid in Morrisville, PA The Senior IT Manager is responsible for leading the organization's information technology strategy, infrastructure, systems, cybersecurity, and IT operations. This role ensures the reliability, security, and efficiency of all technology resources while supporting business objectives, driving continuous improvement, and managing IT staff, vendors, and projects. The Senior IT Manager serves as the organization's senior technology leader and works closely with executive leadership to ensure technology solutions support operational efficiency, cybersecurity, scalability, and long-term business growth. The Senior IT Manager will lead the IT team, have direct reports, and oversee the Company's IT infrastructure, cybersecurity, business systems, and NetSuite ERP environment. Candidates should have strong leadership experience and a proven background managing enterprise IT Operations and ERP initiatives. NetSuite Experience Required. This position is Hybrid in Morrisville, PA. A hybrid schedule of up to two remote workdays per week may be considered after the initial onboarding period, based on business needs and management approval. Senior IT Manager Responsibilities: - Develop and execute the organization's IT strategy in alignment with business objectives. - Lead and manage all IT operations, infrastructure, cybersecurity, systems administration, and end-user support functions. - Lead ERP, business application, and systems integration initiatives to improve operational efficiency, reporting capabilities, and business processes. - Oversee network infrastructure, servers, cloud services, telecommunications, enterprise applications, and business systems, including NetSuite ERP. - Oversee the administration, support, maintenance, integration, security, reporting, and optimization of the Company's NetSuite ERP platform and related business applications. - Ensure the availability, reliability, performance, and security of all technology systems. - Develop and maintain cybersecurity policies, procedures, and incident response protocols. - Manage IT budgets, forecasting, technology investments, and vendor relationships. - Lead technology projects, system upgrades, implementations, and digital transformation initiatives. - Oversee user access management, software licensing, hardware procurement, and asset lifecycle management. - Establish and monitor IT performance metrics, service levels, and operational KPIs. - Collaborate with executive leadership and department managers to identify and implement technology solutions that support business needs. - Partner with executive leadership to evaluate emerging technologies and recommend solutions that support organizational growth and operational excellence. - Ensure compliance with applicable cybersecurity, data privacy, regulatory, and industry specific requirements, including support for quality, audit, and compliance initiatives. - Develop and maintain disaster recovery and business continuity plans. - Recruit, mentor, develop, and evaluate IT personnel. - Foster a culture of innovation, accountability, customer service, and continuous improvement. - Ensure timely resolution of technology issues and provide exceptional internal customer support. - Perform other duties and responsibilities as assigned based on business needs. Qualifications Senior IT Manager Qualifications: - Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field required. - Master's degree preferred. - Relevant certifications such as CISSP, CISM, PMP, ITIL, Microsoft, Cisco, or equivalent are preferred. - Minimum of 8-10 years of progressive IT experience. - Minimum of 5 years of leadership or management experience overseeing IT operations and personnel. - NetSuite experience is required. - Experience developing IT strategies, technology roadmaps, and cybersecurity programs aligned with organizational objectives. - Proven experience managing enterprise infrastructure, networks, cloud environments, and cybersecurity programs. - Experience leading ERP implementations, upgrades, integrations, or optimization initiatives preferred. - Experience leading complex technology projects, system implementations, and vendor relationships. - Experience supporting business applications, ERP systems, and Microsoft environments. - Experience supporting ERP administration, integrations, reporting, user provisioning, and business process optimization preferred. - Experience supporting manufacturing, technical service, or ISO-compliant environments preferred. - Financial management, budgeting, and forecasting experience. Senior IT Manager Skills and Competencies: - Strong leadership, team development, and employee management skills. - Extensive knowledge of IT infrastructure, networking, cybersecurity, cloud technologies, and business systems. - Strong analytical, organizational, and problem-solving abilities. - Experience with Microsoft 365, Azure, virtualization technologies, and endpoint management solutions. - Strong project management and change management capabilities. - Data-driven decision-making and IT operational reporting capabilities. - Strong communication and cross-functional collaboration skills. - Strong understanding of IT governance, risk management, and compliance frameworks. - Ability to communicate complex technical concepts effectively to non-technical stakeholders and executive leadership. - Ability to manage multiple priorities in a fast-paced, deadline-driven environment. - High attention to detail, accountability, and operational accuracy. - Strong knowledge of disaster recovery, business continuity, and cybersecurity best practices. - This position is primarily onsite and requires frequent interaction with employees, vendors, and technology infrastructure. - Ability to sit, stand, walk, and use a computer for extended periods. - Occasional lifting of equipment up to 25 pounds. - Ability to travel occasionally between company locations or vendor sites as needed. Benefits include medical insurance, Dental, Vision, Savings Plan Options, PTO, etc. Looking to hire a Senior IT Manager in Morrisville, PA or in other cities? Our IT recruiting agencies and staffing companies can help. We help companies that are looking to hire Senior IT Managers for jobs in Morrisville, Pennsylvania and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob DescriptionJob Description Senior IT Manager, NetSuite Experience Required, Hybrid in Morrisville, PA The Senior IT Manager is responsible for leading the organization's information technology strategy, infrastructure, systems, cybersecurity, and IT operations. This role ensures the reliability, security, and efficiency of all technology resources while supporting business objectives, driving continuous improvement, and managing IT staff, vendors, and projects. The Senior IT Manager serves as the organization's senior technology leader and works closely with executive leadership to ensure technology solutions support operational efficiency, cybersecurity, scalability, and long-term business growth. The Senior IT Manager will lead the IT team, have direct reports, and oversee the Company's IT infrastructure, cybersecurity, business systems, and NetSuite ERP environment. Candidates should have strong leadership experience and a proven background managing enterprise IT Operations and ERP initiatives. NetSuite Experience Required. This position is Hybrid in Morrisville, PA. A hybrid schedule of up to two remote workdays per week may be considered after the initial onboarding period, based on business needs and management approval. Senior IT Manager Responsibilities: - Develop and execute the organization's IT strategy in alignment with business objectives. - Lead and manage all IT operations, infrastructure, cybersecurity, systems administration, and end-user support functions. - Lead ERP, business application, and systems integration initiatives to improve operational efficiency, reporting capabilities, and business processes. - Oversee network infrastructure, servers, cloud services, telecommunications, enterprise applications, and business systems, including NetSuite ERP. - Oversee the administration, support, maintenance, integration, security, reporting, and optimization of the Company's NetSuite ERP platform and related business applications. - Ensure the availability, reliability, performance, and security of all technology systems. - Develop and maintain cybersecurity policies, procedures, and incident response protocols. - Manage IT budgets, forecasting, technology investments, and vendor relationships. - Lead technology projects, system upgrades, implementations, and digital transformation initiatives. - Oversee user access management, software licensing, hardware procurement, and asset lifecycle management. - Establish and monitor IT performance metrics, service levels, and operational KPIs. - Collaborate with executive leadership and department managers to identify and implement technology solutions that support business needs. - Partner with executive leadership to evaluate emerging technologies and recommend solutions that support organizational growth and operational excellence. - Ensure compliance with applicable cybersecurity, data privacy, regulatory, and industry specific requirements, including support for quality, audit, and compliance initiatives. - Develop and maintain disaster recovery and business continuity plans. - Recruit, mentor, develop, and evaluate IT personnel. - Foster a culture of innovation, accountability, customer service, and continuous improvement. - Ensure timely resolution of technology issues and provide exceptional internal customer support. - Perform other duties and responsibilities as assigned based on business needs. Qualifications Senior IT Manager Qualifications: - Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field required. - Master's degree preferred. - Relevant certifications such as CISSP, CISM, PMP, ITIL, Microsoft, Cisco, or equivalent are preferred. - Minimum of 8-10 years of progressive IT experience. - Minimum of 5 years of leadership or management experience overseeing IT operations and personnel. - NetSuite experience is required. - Experience developing IT strategies, technology roadmaps, and cybersecurity programs aligned with organizational objectives. - Proven experience managing enterprise infrastructure, networks, cloud environments, and cybersecurity programs. - Experience leading ERP implementations, upgrades, integrations, or optimization initiatives preferred. - Experience leading complex technology projects, system implementations, and vendor relationships. - Experience supporting business applications, ERP systems, and Microsoft environments. - Experience supporting ERP administration, integrations, reporting, user provisioning, and business process optimization preferred. - Experience supporting manufacturing, technical service, or ISO-compliant environments preferred. - Financial management, budgeting, and forecasting experience. Senior IT Manager Skills and Competencies: - Strong leadership, team development, and employee management skills. - Extensive knowledge of IT infrastructure, networking, cybersecurity, cloud technologies, and business systems. - Strong analytical, organizational, and problem-solving abilities. - Experience with Microsoft 365, Azure, virtualization technologies, and endpoint management solutions. - Strong project management and change management capabilities. - Data-driven decision-making and IT operational reporting capabilities. - Strong communication and cross-functional collaboration skills. - Strong understanding of IT governance, risk management, and compliance frameworks. - Ability to communicate complex technical concepts effectively to non-technical stakeholders and executive leadership. - Ability to manage multiple priorities in a fast-paced, deadline-driven environment. - High attention to detail, accountability, and operational accuracy. - Strong knowledge of disaster recovery, business continuity, and cybersecurity best practices. - This position is primarily onsite and requires frequent interaction with employees, vendors, and technology infrastructure. - Ability to sit, stand, walk, and use a computer for extended periods. - Occasional lifting of equipment up to 25 pounds. - Ability to travel occasionally between company locations or vendor sites as needed. Benefits include medical insurance, Dental, Vision, Savings Plan Options, PTO, etc. Looking to hire a Senior IT Manager in Morrisville, PA or in other cities? Our IT recruiting agencies and staffing companies can help. We help companies that are looking to hire Senior IT Managers for jobs in Morrisville, Pennsylvania and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob Description Job Title: Vendor Management and Renewals Lead Commercial Strategy, Renewals & Contract Operations About the Role We are seeking a commercially minded Vendor Management and Renewals Lead to partner with Sales, Customer Experience, Finance, and Legal to drive successful customer renewals and commercial outcomes across our enterprise customer base. This is not a traditional renewals role. We are looking for someone with a background in procurement, strategic sourcing, vendor management, commercial operations, or contract management who understands how sophisticated enterprise buyers evaluate vendors, negotiate contracts, and manage commercial risk. If you have spent your career on the buy side, this role lets you apply that exact skill set from the other side of the table. In this role, you will serve as the primary commercial advisor on customer renewals, helping structure agreements, negotiate terms, protect revenue, and improve operational efficiency. The ideal candidate brings the mindset of the buyer and can confidently navigate complex commercial discussions while balancing customer needs with company objectives. Key Responsibilities Serve as the primary commercial advisor for enterprise renewals, contract modifications, and commercial negotiations, applying the same rigor a buy side vendor manager would bring to a sourcing decision. Partner with Sales and Customer Experience teams to develop renewal strategies that maximize retention and revenue. Lead negotiations involving pricing, contract terms, discounts, and non standard commercial requests. Identify renewal risks early and coordinate cross functional mitigation plans to reduce churn. Develop customer facing business cases, ROI analyses, and value realization materials that support renewal and expansion conversations. Coordinate closely with Finance, Legal, Revenue Operations, and Sales to drive transactions through approval and contracting processes. Support complex enterprise agreements, including multi product renewals and custom commercial structures. Apply vendor governance and third party risk management principles to how we manage our own customer commercial relationships. Improve renewal forecasting, reporting, and operational processes through data, automation, and AI driven insights. Maintain CRM accuracy and provide leadership with actionable commercial and renewal performance metrics. Qualifications 5+ years of experience in Procurement (Buy Side), Strategic Sourcing, Vendor Management, or Enterprise Renewals. Experience working within a large financial institution, bank, insurance company, payments provider, asset manager, fintech company, or similarly regulated enterprise environment. Demonstrated experience negotiating technology, software, SaaS, cybersecurity, cloud, or professional services agreements on behalf of your organization. Strong understanding of enterprise procurement processes, vendor governance, commercial approval frameworks, contract negotiations, and risk management practices. Experience partnering with Legal, Finance, Security, Compliance, Risk, and Executive stakeholders during complex purchasing and renewal cycles. Proven ability to analyze commercial proposals, pricing structures, contract language, and business terms to drive favorable outcomes. Familiarity with supplier onboarding, vendor reviews, procurement governance, third party risk management, and contract lifecycle management processes. Strong financial and commercial acumen with the ability to evaluate pricing models, discount structures, total cost of ownership, and business value. Experience with Salesforce, CLM platforms, procurement systems, ERP solutions, or related commercial technology tools. Bachelor's degree or equivalent professional experience. Preferred Qualifications Prior experience within organizations such as major banks, insurance carriers, asset managers, payment providers, fintech companies, or Fortune 500 procurement organizations. Experience negotiating agreements with large enterprise software, cybersecurity, cloud, identity, fraud, or infrastructure vendors. Exposure to highly regulated environments where security, compliance, legal review, and risk management play a significant role in vendor selection and contract execution. Why Join Us? This is a unique opportunity to help shape and scale the commercial operating model of a high growth cybersecurity company. You will bring a buy side vendor management skill set into a sell side seat, playing a critical role in protecting and expanding revenue, influencing customer commercial strategy, and partnering with some of the world's largest enterprises on complex business decisions. The OTE salary range for this position is $170,000 to $190,000 USD. Individual compensation for this role is determined based on various factors, including but not limited to qualifications, experience, location, and overall business and organizational needs. Transmit Security is committed to fostering, cultivating and preserving a culture of Diversity and Inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well. We encourage diversity and embrace our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

Job DescriptionJob Description Job Title: Vendor Management and Renewals Lead Commercial Strategy, Renewals & Contract Operations About the Role We are seeking a commercially minded Vendor Management and Renewals Lead to partner with Sales, Customer Experience, Finance, and Legal to drive successful customer renewals and commercial outcomes across our enterprise customer base. This is not a traditional renewals role. We are looking for someone with a background in procurement, strategic sourcing, vendor management, commercial operations, or contract management who understands how sophisticated enterprise buyers evaluate vendors, negotiate contracts, and manage commercial risk. If you have spent your career on the buy side, this role lets you apply that exact skill set from the other side of the table. In this role, you will serve as the primary commercial advisor on customer renewals, helping structure agreements, negotiate terms, protect revenue, and improve operational efficiency. The ideal candidate brings the mindset of the buyer and can confidently navigate complex commercial discussions while balancing customer needs with company objectives. Key Responsibilities Serve as the primary commercial advisor for enterprise renewals, contract modifications, and commercial negotiations, applying the same rigor a buy side vendor manager would bring to a sourcing decision. Partner with Sales and Customer Experience teams to develop renewal strategies that maximize retention and revenue. Lead negotiations involving pricing, contract terms, discounts, and non standard commercial requests. Identify renewal risks early and coordinate cross functional mitigation plans to reduce churn. Develop customer facing business cases, ROI analyses, and value realization materials that support renewal and expansion conversations. Coordinate closely with Finance, Legal, Revenue Operations, and Sales to drive transactions through approval and contracting processes. Support complex enterprise agreements, including multi product renewals and custom commercial structures. Apply vendor governance and third party risk management principles to how we manage our own customer commercial relationships. Improve renewal forecasting, reporting, and operational processes through data, automation, and AI driven insights. Maintain CRM accuracy and provide leadership with actionable commercial and renewal performance metrics. Qualifications 5+ years of experience in Procurement (Buy Side), Strategic Sourcing, Vendor Management, or Enterprise Renewals. Experience working within a large financial institution, bank, insurance company, payments provider, asset manager, fintech company, or similarly regulated enterprise environment. Demonstrated experience negotiating technology, software, SaaS, cybersecurity, cloud, or professional services agreements on behalf of your organization. Strong understanding of enterprise procurement processes, vendor governance, commercial approval frameworks, contract negotiations, and risk management practices. Experience partnering with Legal, Finance, Security, Compliance, Risk, and Executive stakeholders during complex purchasing and renewal cycles. Proven ability to analyze commercial proposals, pricing structures, contract language, and business terms to drive favorable outcomes. Familiarity with supplier onboarding, vendor reviews, procurement governance, third party risk management, and contract lifecycle management processes. Strong financial and commercial acumen with the ability to evaluate pricing models, discount structures, total cost of ownership, and business value. Experience with Salesforce, CLM platforms, procurement systems, ERP solutions, or related commercial technology tools. Bachelor's degree or equivalent professional experience. Preferred Qualifications Prior experience within organizations such as major banks, insurance carriers, asset managers, payment providers, fintech companies, or Fortune 500 procurement organizations. Experience negotiating agreements with large enterprise software, cybersecurity, cloud, identity, fraud, or infrastructure vendors. Exposure to highly regulated environments where security, compliance, legal review, and risk management play a significant role in vendor selection and contract execution. Why Join Us? This is a unique opportunity to help shape and scale the commercial operating model of a high growth cybersecurity company. You will bring a buy side vendor management skill set into a sell side seat, playing a critical role in protecting and expanding revenue, influencing customer commercial strategy, and partnering with some of the world's largest enterprises on complex business decisions. The OTE salary range for this position is $170,000 to $190,000 USD. Individual compensation for this role is determined based on various factors, including but not limited to qualifications, experience, location, and overall business and organizational needs. Transmit Security is committed to fostering, cultivating and preserving a culture of Diversity and Inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well. We encourage diversity and embrace our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.