Job Description Job Description Description: Product Design at Noisy Creek shapes the look, feel, and voice readers meet across our sites - The Stranger, Portland Mercury, Chicago Reader, - and in every newsletter we send. As we grow into new markets, we need a technical design leader to bring consistency, craft, and a strong point of view to the experience readers, members, and advertisers have with us across web, email, and - soon - mobile app. Our Product Design leader will own end-to-end user experience (UX) and visual design direction across our digital properties: websites, email/marketing templates, and future mobile app work. This is a hands-on leadership role - you'll set design vision and standards for a multi-brand, multi-market publisher while staying close enough to the work to design a page template, refine an email system, or prototype a mobile concept yourself. You'll partner with editorial, membership, advertising, and product leaders to ensure design serves both readers and the business, work directly with engineering to ship your designs, and engage at the C-suite level to establish design as a company-wide priority. Key Responsibilities Define and own the UX/visual design vision for Noisy Creek's digital properties, building a cohesive design language that flexes across brands while preserving each publication's voice. Own end-to-end website design - information architecture, interaction, visual design, and responsive behavior - from concept to shipped experience. Design and maintain the system for email templates and marketing formats (newsletters, membership, ticketing, promotions), ensuring consistency and deliverability across markets. Lead early-stage design exploration for future mobile app initiatives, from concept through user testing. Build and maintain a scalable design system and component library so a small team can ship consistent, on-brand work across properties. Partner with engineering to translate designs into shipped product, and with product, editorial, membership, and advertising leaders to align design with business goals like growth, conversion, and retention. Conduct or commission user research and usability testing to validate and iterate on design decisions. Establish and maintain accessibility, usability, and brand standards across all digital touchpoints. Build the case for growing a design function over time, then hire, mentor, and manage that team as it's approved. Requirements: 7+ years of UX/product design experience, including owning end-to-end design for a consumer-facing product at scale. A strong portfolio spanning web and email/marketing design, ideally with early-stage mobile app work. Experience building or evolving a design system used across multiple products or brands. Experience partnering directly with engineers from concept to shipped product, with fluency in implementation constraints. Strong communication skills, including presenting and defending design decisions to executive leadership. Experience conducting or commissioning user research to inform design decisions. Comfort with autonomy in a lean, fast-moving org - equally strategic and hands-on. Preferred Experience designing for media, publishing, membership/subscription, or email marketing at scale. Experience designing across multiple brands or a multi-tenant design system. People management experience, or a track record of building the case for a team before it exists. Experience as a sole/first design hire, standing up process and craft standards from scratch. Familiarity with WCAG accessibility standards and email rendering constraints across clients. Seattle location preferred, not required. Benefits Comprehensive Health Coverage: Noisy Creek provides employer-subsidized premiums for medical, dental, and vision insurance. Retirement Savings: Participation in a SIMPLE IRA program with employer matching. Paid Vacation: Accrued at two weeks per year, scaling to four weeks annually after five years of tenure. Paid Sick Leave: Accrual of one week per year, including rollover for future use. Holiday Time: Nine standard paid holidays, a full paid week off between December 24 and January 1, and two floating holidays for use anytime. Extended Leave Options: Paid bereavement and jury duty leave, with opportunities to augment state family and medical leave benefits. Transit Support: Access to discounted commuter transit passes. Career Growth: An annual professional development stipend to fund training and specialized learning. Wellness Support: Employee Assistance Program offering resources for financial and mental health. Flexible Spending Account: Access to pre-tax FSA options for healthcare and dependent care expenses. Why Join Noisy Creek? We're a vibrant, creative team that believes the more diverse voices at the table, the better the conversation-and the work! We realize that not everyone receives the same professional or educational opportunities, so if you don't meet all the above qualifications but still think you'd be a good fit, please consider applying. Noisy Creek is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. About Noisy Creek Noisy Creek launched in mid-2024 with an innovative model to invigorate local media across the United States for our democracy, civic engagement, and thriving local communities. It currently operates The Stranger , the Portland Mercury , the Chicago Reader , Noisy Creek Podcasts, Noisy Creek Productions, and Bold Type Tickets.
09/24/2026
Full time
Job Description Job Description Description: Product Design at Noisy Creek shapes the look, feel, and voice readers meet across our sites - The Stranger, Portland Mercury, Chicago Reader, - and in every newsletter we send. As we grow into new markets, we need a technical design leader to bring consistency, craft, and a strong point of view to the experience readers, members, and advertisers have with us across web, email, and - soon - mobile app. Our Product Design leader will own end-to-end user experience (UX) and visual design direction across our digital properties: websites, email/marketing templates, and future mobile app work. This is a hands-on leadership role - you'll set design vision and standards for a multi-brand, multi-market publisher while staying close enough to the work to design a page template, refine an email system, or prototype a mobile concept yourself. You'll partner with editorial, membership, advertising, and product leaders to ensure design serves both readers and the business, work directly with engineering to ship your designs, and engage at the C-suite level to establish design as a company-wide priority. Key Responsibilities Define and own the UX/visual design vision for Noisy Creek's digital properties, building a cohesive design language that flexes across brands while preserving each publication's voice. Own end-to-end website design - information architecture, interaction, visual design, and responsive behavior - from concept to shipped experience. Design and maintain the system for email templates and marketing formats (newsletters, membership, ticketing, promotions), ensuring consistency and deliverability across markets. Lead early-stage design exploration for future mobile app initiatives, from concept through user testing. Build and maintain a scalable design system and component library so a small team can ship consistent, on-brand work across properties. Partner with engineering to translate designs into shipped product, and with product, editorial, membership, and advertising leaders to align design with business goals like growth, conversion, and retention. Conduct or commission user research and usability testing to validate and iterate on design decisions. Establish and maintain accessibility, usability, and brand standards across all digital touchpoints. Build the case for growing a design function over time, then hire, mentor, and manage that team as it's approved. Requirements: 7+ years of UX/product design experience, including owning end-to-end design for a consumer-facing product at scale. A strong portfolio spanning web and email/marketing design, ideally with early-stage mobile app work. Experience building or evolving a design system used across multiple products or brands. Experience partnering directly with engineers from concept to shipped product, with fluency in implementation constraints. Strong communication skills, including presenting and defending design decisions to executive leadership. Experience conducting or commissioning user research to inform design decisions. Comfort with autonomy in a lean, fast-moving org - equally strategic and hands-on. Preferred Experience designing for media, publishing, membership/subscription, or email marketing at scale. Experience designing across multiple brands or a multi-tenant design system. People management experience, or a track record of building the case for a team before it exists. Experience as a sole/first design hire, standing up process and craft standards from scratch. Familiarity with WCAG accessibility standards and email rendering constraints across clients. Seattle location preferred, not required. Benefits Comprehensive Health Coverage: Noisy Creek provides employer-subsidized premiums for medical, dental, and vision insurance. Retirement Savings: Participation in a SIMPLE IRA program with employer matching. Paid Vacation: Accrued at two weeks per year, scaling to four weeks annually after five years of tenure. Paid Sick Leave: Accrual of one week per year, including rollover for future use. Holiday Time: Nine standard paid holidays, a full paid week off between December 24 and January 1, and two floating holidays for use anytime. Extended Leave Options: Paid bereavement and jury duty leave, with opportunities to augment state family and medical leave benefits. Transit Support: Access to discounted commuter transit passes. Career Growth: An annual professional development stipend to fund training and specialized learning. Wellness Support: Employee Assistance Program offering resources for financial and mental health. Flexible Spending Account: Access to pre-tax FSA options for healthcare and dependent care expenses. Why Join Noisy Creek? We're a vibrant, creative team that believes the more diverse voices at the table, the better the conversation-and the work! We realize that not everyone receives the same professional or educational opportunities, so if you don't meet all the above qualifications but still think you'd be a good fit, please consider applying. Noisy Creek is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. About Noisy Creek Noisy Creek launched in mid-2024 with an innovative model to invigorate local media across the United States for our democracy, civic engagement, and thriving local communities. It currently operates The Stranger , the Portland Mercury , the Chicago Reader , Noisy Creek Podcasts, Noisy Creek Productions, and Bold Type Tickets.
Job DescriptionJob Description Trust Automation is a government contractor and has over 35 years of experience in custom motors, linear drives, digital drives, and systems which meet the unique needs of its customers. Its product line includes motors, linear drives, digital drives, custom assemblies, and products to fit unique applications and ground-up system design and manufacturing solutions. We design, build and support control and power management systems for the most demanding defense, semiconductor, industrial automation, and medical applications. Trust Automation is an equal opportunity employer and committed to attracting, hiring, developing, and retaining a skilled, productive, and diverse workforce, personnel with competencies and experience related to the regional and State population. Every employee has an "at-will" relationship with Trust Automation. This means that employment with Trust Automation is at the mutual consent of the employer and the employee and is subject to termination by either party at will, with or without cause or advance notice. Job Summary The Dynamics 365 Finance and Operations Functional Lead will serve as Trust Automation's in-house ERP expert and strategic advisor. This position will lead the optimization and expansion of the D365 F&O platform, working directly with business users to configure solutions, streamline processes, and implement integrations that enhance financial, operational, and manufacturing capabilities. This position will partner with business stakeholders across finance, manufacturing, supply chain, and operations to continuously improve D365 F&O implementation, identify process inefficiencies, implement solutions, and drive system adoption across the organization. As the Functional Lead, this position will be the voice of D365 F&O, acting as a bridge between business needs and technical solutions. The role will guide Trust Automation through system enhancements, integrations such as PLM, MES, Field Service, and CRM, while ensuring the ERP platform supports our precision manufacturing operations and systems engineering approach. Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions. Functional Leadership & Business Partnership Serve as the primary functional expert and point of contact for D365 F&O across the organization. Partner with business stakeholders to identify opportunities where D365 F&O can improve efficiency and reduce overhead. Provide functional guidance and best practice recommendations to end users and management. Lead cross-functional initiatives to enhance system adoption and optimize business processes. Collaborate with technical resources to ensure solutions align with business requirements. System Configuration, Administration & Oversight Configure and optimize Microsoft Dynamics 365 Finance & Operations modules including: Financials: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank Management, Financial Dimensions. Supply Chain Management: Inventory Management, Procurement and Sourcing, Sales and Marketing. Production Control: Discrete and process manufacturing, production orders, job costing, shop floor execution. Master Planning: Planning Optimization engine, MRP, demand forecasting. Project Management and Accounting: Project tracking, resource scheduling, project costing. Work with technical resources to ensure any enhancements or customizations meet user requirements without jeopardizing application performance. Verify and sign-off on all enhancements, parameter changes, and customizations prior to releasing them to end users for final testing. Review customizations and extensions to validate they meet functional requirements and business process needs. Perform system administration tasks including security role design, user management, and environment maintenance. System Configuration, Administration & Oversight Configure and optimize Microsoft Dynamics 365 Finance & Operations modules including: Financials: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank Management, Financial Dimensions. Supply Chain Management: Inventory Management, Procurement and Sourcing, Sales and Marketing. Production Control: Discrete and process manufacturing, production orders, job costing, shop floor execution. Master Planning: Planning Optimization engine, MRP, demand forecasting. Project Management and Accounting: Project tracking, resource scheduling, project costing. Work with technical resources to ensure any enhancements or customizations meet user requirements without jeopardizing application performance. Verify and sign-off on all enhancements, parameter changes, and customizations prior to releasing them to end users for final testing. Review customizations and extensions to validate they meet functional requirements and business process needs. Perform system administration tasks including security role design, user management, and environment maintenance. Position Requirements Education and Certifications Bachelor's degree or equivalent work experience in Computer Science, Accounting, Management Information Systems, Business Administration, or related field. Microsoft Dynamics 365 certifications in Finance and Operations, Supply Chain Management, or related modules (highly preferred). Technical Experience 8+ years of experience in the implementation, functional support, and auditing of D365 F&O systems as a consultant and end user Proven experience in full-cycle ERP implementations, upgrades, and migrations Preferred experience in Finance, Supply Chain, and/or Project Management modules Strong knowledge of manufacturing processes including production control, MRP planning, BOMs, routing, and shop floor control Experience with financial modules: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Project Accounting, Cash & Bank Management Proficiency with Lifecycle Services (LCS), Azure DevOps, and RSAT (Regression Suite Automation Tool) Experience with integrations using REST APIs, OData, dual-write, and Azure services An understanding of the Agile development framework and knowledge of leveraging Azure DevOps within the SDLC process An understanding of the SCRUM methodology for tracking issues and enhancements Knowledge of Power Platform (Power BI, Power Automate, and Power Apps) and F&O integration Knowledge of best practices in D365 F&O development and system configuration Experience with X development, extensions, and customizations Understanding of workflow design and approval hierarchies in D365 F&O Deep understanding of ERP architecture and data flow across modules Ability to troubleshoot complex system issues and identify root causes Analytical mindset with strong problem-solving capabilities Excellent verbal and written communication skills for both technical and non-technical audiences Ability to facilitate meetings with executives, managers, and end-users Strong stakeholder management and relationship-building skills This position may be asked to drive for company purposes during the course of employment. If asked and agreed upon, employees must possess a valid California Driver's License and clean driving record. May participate in the identity verification process to access secure client or government portals by authorizing certified supplier or customer management platforms to obtain information from your personal credit profile or other information, solely to verify your identity. Physical Requirements Hearing and speaking to exchange information in person, on the telephone or virtually. Dexterity of hands, fingers, and wrist to operate a computer keyboard, calculator or assemble/manufacture intricate items. Seeing to read a variety of materials. Sitting or standing for extended period of time Physical agility to lift 20 pounds to shoulder height. Physical agility to lift, carry, push, or pull objects. Pay/Salary Information Pay scale for this position : $150,000-$180,000 By submitting your application, you acknowledge that you have read and understand the information provided within. You certify that the information contained in this application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire, or for discharge should you be hired.
09/23/2026
Full time
Job DescriptionJob Description Trust Automation is a government contractor and has over 35 years of experience in custom motors, linear drives, digital drives, and systems which meet the unique needs of its customers. Its product line includes motors, linear drives, digital drives, custom assemblies, and products to fit unique applications and ground-up system design and manufacturing solutions. We design, build and support control and power management systems for the most demanding defense, semiconductor, industrial automation, and medical applications. Trust Automation is an equal opportunity employer and committed to attracting, hiring, developing, and retaining a skilled, productive, and diverse workforce, personnel with competencies and experience related to the regional and State population. Every employee has an "at-will" relationship with Trust Automation. This means that employment with Trust Automation is at the mutual consent of the employer and the employee and is subject to termination by either party at will, with or without cause or advance notice. Job Summary The Dynamics 365 Finance and Operations Functional Lead will serve as Trust Automation's in-house ERP expert and strategic advisor. This position will lead the optimization and expansion of the D365 F&O platform, working directly with business users to configure solutions, streamline processes, and implement integrations that enhance financial, operational, and manufacturing capabilities. This position will partner with business stakeholders across finance, manufacturing, supply chain, and operations to continuously improve D365 F&O implementation, identify process inefficiencies, implement solutions, and drive system adoption across the organization. As the Functional Lead, this position will be the voice of D365 F&O, acting as a bridge between business needs and technical solutions. The role will guide Trust Automation through system enhancements, integrations such as PLM, MES, Field Service, and CRM, while ensuring the ERP platform supports our precision manufacturing operations and systems engineering approach. Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions. Functional Leadership & Business Partnership Serve as the primary functional expert and point of contact for D365 F&O across the organization. Partner with business stakeholders to identify opportunities where D365 F&O can improve efficiency and reduce overhead. Provide functional guidance and best practice recommendations to end users and management. Lead cross-functional initiatives to enhance system adoption and optimize business processes. Collaborate with technical resources to ensure solutions align with business requirements. System Configuration, Administration & Oversight Configure and optimize Microsoft Dynamics 365 Finance & Operations modules including: Financials: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank Management, Financial Dimensions. Supply Chain Management: Inventory Management, Procurement and Sourcing, Sales and Marketing. Production Control: Discrete and process manufacturing, production orders, job costing, shop floor execution. Master Planning: Planning Optimization engine, MRP, demand forecasting. Project Management and Accounting: Project tracking, resource scheduling, project costing. Work with technical resources to ensure any enhancements or customizations meet user requirements without jeopardizing application performance. Verify and sign-off on all enhancements, parameter changes, and customizations prior to releasing them to end users for final testing. Review customizations and extensions to validate they meet functional requirements and business process needs. Perform system administration tasks including security role design, user management, and environment maintenance. System Configuration, Administration & Oversight Configure and optimize Microsoft Dynamics 365 Finance & Operations modules including: Financials: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank Management, Financial Dimensions. Supply Chain Management: Inventory Management, Procurement and Sourcing, Sales and Marketing. Production Control: Discrete and process manufacturing, production orders, job costing, shop floor execution. Master Planning: Planning Optimization engine, MRP, demand forecasting. Project Management and Accounting: Project tracking, resource scheduling, project costing. Work with technical resources to ensure any enhancements or customizations meet user requirements without jeopardizing application performance. Verify and sign-off on all enhancements, parameter changes, and customizations prior to releasing them to end users for final testing. Review customizations and extensions to validate they meet functional requirements and business process needs. Perform system administration tasks including security role design, user management, and environment maintenance. Position Requirements Education and Certifications Bachelor's degree or equivalent work experience in Computer Science, Accounting, Management Information Systems, Business Administration, or related field. Microsoft Dynamics 365 certifications in Finance and Operations, Supply Chain Management, or related modules (highly preferred). Technical Experience 8+ years of experience in the implementation, functional support, and auditing of D365 F&O systems as a consultant and end user Proven experience in full-cycle ERP implementations, upgrades, and migrations Preferred experience in Finance, Supply Chain, and/or Project Management modules Strong knowledge of manufacturing processes including production control, MRP planning, BOMs, routing, and shop floor control Experience with financial modules: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Project Accounting, Cash & Bank Management Proficiency with Lifecycle Services (LCS), Azure DevOps, and RSAT (Regression Suite Automation Tool) Experience with integrations using REST APIs, OData, dual-write, and Azure services An understanding of the Agile development framework and knowledge of leveraging Azure DevOps within the SDLC process An understanding of the SCRUM methodology for tracking issues and enhancements Knowledge of Power Platform (Power BI, Power Automate, and Power Apps) and F&O integration Knowledge of best practices in D365 F&O development and system configuration Experience with X development, extensions, and customizations Understanding of workflow design and approval hierarchies in D365 F&O Deep understanding of ERP architecture and data flow across modules Ability to troubleshoot complex system issues and identify root causes Analytical mindset with strong problem-solving capabilities Excellent verbal and written communication skills for both technical and non-technical audiences Ability to facilitate meetings with executives, managers, and end-users Strong stakeholder management and relationship-building skills This position may be asked to drive for company purposes during the course of employment. If asked and agreed upon, employees must possess a valid California Driver's License and clean driving record. May participate in the identity verification process to access secure client or government portals by authorizing certified supplier or customer management platforms to obtain information from your personal credit profile or other information, solely to verify your identity. Physical Requirements Hearing and speaking to exchange information in person, on the telephone or virtually. Dexterity of hands, fingers, and wrist to operate a computer keyboard, calculator or assemble/manufacture intricate items. Seeing to read a variety of materials. Sitting or standing for extended period of time Physical agility to lift 20 pounds to shoulder height. Physical agility to lift, carry, push, or pull objects. Pay/Salary Information Pay scale for this position : $150,000-$180,000 By submitting your application, you acknowledge that you have read and understand the information provided within. You certify that the information contained in this application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire, or for discharge should you be hired.
POSITION SUMMARY Responsible for evaluating, measuring, and continuously improving Magnifi Financial's member-facing digital experience across consumer, business, treasury management, AI, and self-service channels. Helps ensure Magnifi's digital capabilities deliver intuitive, effective, and consistent experiences that meet evolving member expectations and support organizational goals. Analyzes digital journeys, member feedback, utilization trends, and performance metrics to identify friction points, measure adoption, and provide data-driven recommendations that improve usability, increase digital engagement, and support business objectives. Helps evaluate the effectiveness of digital investments, identifies opportunities for continuous improvement, and supports Magnifi's digital strategy by ensuring technology delivers meaningful value for members. ESSENTIAL DUTIES AND RESPONSIBILITIES Leads the evaluation and optimization of AI-enabled member experiences, including identification of appropriate use cases, measurement of effectiveness, analysis of member interactions, identification of knowledge and experience gaps, and recommendations for responsible implementation and ongoing improvement. Owns assigned digital experiences and capabilities throughout their lifecycle, evaluating performance, identifying opportunities, recommending enhancements, and driving continuous improvement aligned with member and organizational needs. Analyzes consumer and commercial member-facing digital experiences, including digital banking, digital account opening, digital lending, treasury management, and AI, to identify opportunities that improve usability, adoption, member satisfaction, operational efficiency, and business outcomes. Owns the member insight process for assigned digital experiences, synthesizing quantitative and qualitative data, member feedback, journey analytics, and behavioral trends to identify experience gaps, prioritize opportunities, and influence digital product strategy and investment decisions. Establishes and monitors performance measures for assigned digital products, enhancements, and strategic initiatives, evaluating adoption, engagement, member outcomes, operational efficiency, financial impact, and return on investment to identify opportunities for optimization and further investment. Develops and maintains reporting frameworks, dashboards, and performance measures that translate complex digital data into actionable insights for business and executive decision-making. Develops and presents business cases, including ROI and financial impact analyses, to evaluate, prioritize, and support investment decisions for digital experience initiatives. Leads the development and ongoing prioritization of the digital product roadmap, balancing member needs, business value, performance data, strategic objectives, resource requirements, financial impact, technical considerations, and risk. Translates member, business, and performance insights into business requirements, functional needs, user stories, process improvements, and measurable outcomes for digital enhancements and initiatives. Leads assigned digital experience initiatives from discovery through implementation and post-launch optimization, coordinating requirements, dependencies, testing, stakeholder readiness, communications, and measurement of outcomes. Leads data-driven testing and optimization of digital experiences, using experimentation, usability analysis, member behavior, and performance results to improve adoption, engagement, self-service, and member outcomes. Analyzes commercial and treasury management digital experiences and collaborates with Commercial, Cash Management, Operations, IT, and other business units to identify and prioritize opportunities that improve usability, efficiency, adoption, and the overall commercial member experience. Monitors emerging trends in digital banking, payments, fintech, AI, and member expectations; conducts competitive analyses; and identifies opportunities that strengthen Magnifi's digital capabilities and competitive position. Manages strategic relationships with assigned digital banking technology vendors, including evaluation and selection, product capabilities and roadmaps, service delivery, performance, contract considerations, enhancements, issue escalation, and ongoing value realization. Partners with Risk, Compliance, Information Security, Legal, IT, Operations, and other stakeholders to identify and address risks associated with digital products, emerging technologies, AI-enabled experiences, privacy, security, accessibility, and regulatory requirements. Provides strategic recommendations to the SVP of Digital Banking and Magnifi leadership based on member insights, digital performance, financial analysis, industry trends, and competitive intelligence to inform digital strategy, investment priorities, and resource allocation. Provides insight and recommendations regarding the ongoing evolution of the role's scope, responsibilities, and functions in response to changing organizational priorities, emerging technologies, industry trends, and business needs. Actively participates in community relations efforts to contribute to the mission and visibility of Magnifi Financial. EDUCATION AND EXPERIENCE • Bachelor's degree in Business, Marketing, Finance, Data Analytics, User Experience, Communications, Information Systems or a related field, or equivalent experience. • Minimum of three years of experience in digital banking, member experience, business analysis, digital products, analytics, financial services, or equivalent knowledge and skills gained from related experience. Benefits: We are committed to investing in our team! Magnifi Financial offers benefits that help everyone achieve their full potential. Full-time employees are eligible for the following benefits (benefits with an asterisk are also available to eligible part-time positions): Opportunities for Training and Development Leadership Development Job Level Advancement (ability to move up in your position through training and development) Tuition Reimbursement 32 Hours Volunteer Paid Time Off Paid Time Off - starting at 4 weeks per year for FT; prorated for PT Medical Dental Vision Employer paid Life Insurance/AD&D Employer paid Disability Insurance Retirement Plan - Employer match up to 4%, eligible for annual profit sharing Paid Parental Leave Bonus/Incentive Program Health and Wellness Programs Pay Transparency: Salary Range: $63,318/year - $94,977/year. Salaries vary based on factors such as location, internal equity, skills, experience, education, and qualifications for the role. Total compensation package varies based on position and may include bonuses, performance-based incentives, commission, and/or discretionary bonuses. Who We Are: At Magnifi Financial, we offer a collaborative, friendly environment where we support our employee's growth and development, and create a positive work atmosphere. As a member-owned organization, we are focused on making dreams come true for our members. Our vision is enhancing the lives of members and community through strength, service and growth. Magnifi Financial has grown to more than 85,000 members, $2.4 billion in assets, over 400 employees, and over 25 branch locations throughout Minnesota. But what hasn't changed is our focus on the members and communities we serve. ACKNOWLEDGEMENT This Job Description is intended to be an accurate reflection of the principal elements of the job for which it was written. It should not be construed as a description of all requirements but merely a guideline. It will be updated from time to time to reflect changes and/or additions. One may be required to perform other duties as assigned by a supervisor or management. This job description is not a contract for employment, and either you or Magnifi Financial may terminate employment at any time, for any reason.
09/23/2026
Full time
POSITION SUMMARY Responsible for evaluating, measuring, and continuously improving Magnifi Financial's member-facing digital experience across consumer, business, treasury management, AI, and self-service channels. Helps ensure Magnifi's digital capabilities deliver intuitive, effective, and consistent experiences that meet evolving member expectations and support organizational goals. Analyzes digital journeys, member feedback, utilization trends, and performance metrics to identify friction points, measure adoption, and provide data-driven recommendations that improve usability, increase digital engagement, and support business objectives. Helps evaluate the effectiveness of digital investments, identifies opportunities for continuous improvement, and supports Magnifi's digital strategy by ensuring technology delivers meaningful value for members. ESSENTIAL DUTIES AND RESPONSIBILITIES Leads the evaluation and optimization of AI-enabled member experiences, including identification of appropriate use cases, measurement of effectiveness, analysis of member interactions, identification of knowledge and experience gaps, and recommendations for responsible implementation and ongoing improvement. Owns assigned digital experiences and capabilities throughout their lifecycle, evaluating performance, identifying opportunities, recommending enhancements, and driving continuous improvement aligned with member and organizational needs. Analyzes consumer and commercial member-facing digital experiences, including digital banking, digital account opening, digital lending, treasury management, and AI, to identify opportunities that improve usability, adoption, member satisfaction, operational efficiency, and business outcomes. Owns the member insight process for assigned digital experiences, synthesizing quantitative and qualitative data, member feedback, journey analytics, and behavioral trends to identify experience gaps, prioritize opportunities, and influence digital product strategy and investment decisions. Establishes and monitors performance measures for assigned digital products, enhancements, and strategic initiatives, evaluating adoption, engagement, member outcomes, operational efficiency, financial impact, and return on investment to identify opportunities for optimization and further investment. Develops and maintains reporting frameworks, dashboards, and performance measures that translate complex digital data into actionable insights for business and executive decision-making. Develops and presents business cases, including ROI and financial impact analyses, to evaluate, prioritize, and support investment decisions for digital experience initiatives. Leads the development and ongoing prioritization of the digital product roadmap, balancing member needs, business value, performance data, strategic objectives, resource requirements, financial impact, technical considerations, and risk. Translates member, business, and performance insights into business requirements, functional needs, user stories, process improvements, and measurable outcomes for digital enhancements and initiatives. Leads assigned digital experience initiatives from discovery through implementation and post-launch optimization, coordinating requirements, dependencies, testing, stakeholder readiness, communications, and measurement of outcomes. Leads data-driven testing and optimization of digital experiences, using experimentation, usability analysis, member behavior, and performance results to improve adoption, engagement, self-service, and member outcomes. Analyzes commercial and treasury management digital experiences and collaborates with Commercial, Cash Management, Operations, IT, and other business units to identify and prioritize opportunities that improve usability, efficiency, adoption, and the overall commercial member experience. Monitors emerging trends in digital banking, payments, fintech, AI, and member expectations; conducts competitive analyses; and identifies opportunities that strengthen Magnifi's digital capabilities and competitive position. Manages strategic relationships with assigned digital banking technology vendors, including evaluation and selection, product capabilities and roadmaps, service delivery, performance, contract considerations, enhancements, issue escalation, and ongoing value realization. Partners with Risk, Compliance, Information Security, Legal, IT, Operations, and other stakeholders to identify and address risks associated with digital products, emerging technologies, AI-enabled experiences, privacy, security, accessibility, and regulatory requirements. Provides strategic recommendations to the SVP of Digital Banking and Magnifi leadership based on member insights, digital performance, financial analysis, industry trends, and competitive intelligence to inform digital strategy, investment priorities, and resource allocation. Provides insight and recommendations regarding the ongoing evolution of the role's scope, responsibilities, and functions in response to changing organizational priorities, emerging technologies, industry trends, and business needs. Actively participates in community relations efforts to contribute to the mission and visibility of Magnifi Financial. EDUCATION AND EXPERIENCE • Bachelor's degree in Business, Marketing, Finance, Data Analytics, User Experience, Communications, Information Systems or a related field, or equivalent experience. • Minimum of three years of experience in digital banking, member experience, business analysis, digital products, analytics, financial services, or equivalent knowledge and skills gained from related experience. Benefits: We are committed to investing in our team! Magnifi Financial offers benefits that help everyone achieve their full potential. Full-time employees are eligible for the following benefits (benefits with an asterisk are also available to eligible part-time positions): Opportunities for Training and Development Leadership Development Job Level Advancement (ability to move up in your position through training and development) Tuition Reimbursement 32 Hours Volunteer Paid Time Off Paid Time Off - starting at 4 weeks per year for FT; prorated for PT Medical Dental Vision Employer paid Life Insurance/AD&D Employer paid Disability Insurance Retirement Plan - Employer match up to 4%, eligible for annual profit sharing Paid Parental Leave Bonus/Incentive Program Health and Wellness Programs Pay Transparency: Salary Range: $63,318/year - $94,977/year. Salaries vary based on factors such as location, internal equity, skills, experience, education, and qualifications for the role. Total compensation package varies based on position and may include bonuses, performance-based incentives, commission, and/or discretionary bonuses. Who We Are: At Magnifi Financial, we offer a collaborative, friendly environment where we support our employee's growth and development, and create a positive work atmosphere. As a member-owned organization, we are focused on making dreams come true for our members. Our vision is enhancing the lives of members and community through strength, service and growth. Magnifi Financial has grown to more than 85,000 members, $2.4 billion in assets, over 400 employees, and over 25 branch locations throughout Minnesota. But what hasn't changed is our focus on the members and communities we serve. ACKNOWLEDGEMENT This Job Description is intended to be an accurate reflection of the principal elements of the job for which it was written. It should not be construed as a description of all requirements but merely a guideline. It will be updated from time to time to reflect changes and/or additions. One may be required to perform other duties as assigned by a supervisor or management. This job description is not a contract for employment, and either you or Magnifi Financial may terminate employment at any time, for any reason.
About Trackonomy Trackonomy is pioneering a transformative network of interconnected objects. Our goal is to bring inanimate objects to life, enabling them to communicate, think, and interact in real time. We are building the operating system for the connected world-one object and sensor at a time. Our customers span logistics, industrial, utilities, healthcare, and government sectors, using our solutions for predictive maintenance, workflow optimization, asset protection, safety, security, and environmental monitoring. Backed by leading investors including Kleiner Perkins and 8VC, Trackonomy is one of Silicon Valley's fastest-growing IoT companies. Our executive leadership team has worked together for more than two decades, holding key leadership positions at companies including Flextronics, Heptagon, GT-Nexus, and Digital Motors Corporation. Together, they have engineered breakthrough technology that is delivering extraordinary results for customers around the world. Are you ready to be part of the next chapter in Silicon Valley's hyper-growth IoT success story? The Role You will be a core engineer on our early-stage team. We work on everything from machine learning and security to high-performance computing, IoT devices, and dynamic web applications. Don't be surprised if you have the opportunity to touch nearly every system while working here, often collaborating with teammates on critical initiatives. Candidates must be comfortable working with microcontrollers and low-level hardware control in a test-driven development environment. The ideal candidate will have experience working with wireless communications modules, IoT technologies, RF protocols, and strong troubleshooting and prototyping skills. Experience Bachelor's or Master's degree in Electronics Engineering At least 6+ years of embedded software development with emphasis on C/C++ Background in real-time embedded systems Extensive work in firmware development, testing, and system-level bring-up and debugging Skilled in bench modifications and rapid prototyping of hardware/firmware solutions Strong interpersonal, organizational, and communication skills Effective collaborator who shares knowledge, learns from others, and supports cross-functional teams Self-starter with strong motivation and ownership mentality Preferred Skills Background in IoT systems and wireless/wired communication protocols, including BLE, LoRa, and LoRaWAN Skilled in firmware development on ARM-based microcontrollers and processors; familiarity with Nordic devices is a plus Knowledge of cellular protocols such as LTE, LTE-M/NB-IoT, and industrial wireless electronics Hands-on work with cellular modems and GPS/GNSS systems Ability to develop device drivers for sensors and communication modems Strong understanding of subsystem interfaces such as UART, I2C, SPI, and other standard chip-level protocols Proficiency in low-power embedded development, including performing power profiling on target devices Knowledge of firmware development best practices including testing, documentation, debugging, and code review Understanding of PCB design using schematic capture and layout tools (Eagle/Altium preferred) Capability to design bootloaders and implement firmware-over-the-air updates Familiarity with scripting languages (Python preferred) Ability to read and interpret complex electrical schematics Strong foundation in microcontrollers and embedded peripheral driver development Knowledge of embedded networking protocols such as RSTP, PTP, LLDP, and UDP/TCP is a plus Why Trackonomy? Meaningful Impact Trackonomy is dedicated to building technology that solves real-world problems. From fire prevention and environmental monitoring to safety, security, and operational efficiency, our innovations help organizations protect assets, improve outcomes, and save lives. Growth & Development At Trackonomy, your growth is driven by your capabilities, passion, ownership, and results. As part of an early-stage, high-growth company, you will have opportunities to take on diverse responsibilities, learn directly from experienced leaders, and expand your role as your impact grows. We believe talent and execution matter more than hierarchy. Team members are encouraged to explore new challenges, collaborate across functions, and continuously develop new skills. Ownership & Collaboration Our culture isn't something you join-it's something you help build. Every employee plays a meaningful role in our success and contributes to shaping our products, processes, and future. We value collaboration, knowledge sharing, accountability, and a strong sense of ownership. Benefits & Rewards Trackonomy understands that personal wellness is critical to a happy, healthy, and productive work environment. We offer: Platinum-level health benefits Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Commuter benefits Employee Assistance Program (EAP) 401(k) plan Pre-IPO equity opportunity Regular performance reviews and feedback Learning and development opportunities for both individual contributors and aspiring leaders Equal Opportunity Employer Trackonomy Systems is proud to provide equal employment opportunities to all individuals regardless of race, color, religion, national origin, ancestry, physical or mental disability, sex, gender, gender identity, gender expression, sexual orientation, age, medical condition, genetic information, marital or registered domestic partnership status, military or veteran status, or any other characteristic protected by applicable law. We strive to provide a stellar experience throughout the application process and ensure all applicants receive fair consideration based solely on merit and business needs. The salary range for this role is $140,000 to $200,000, plus bonuses and Pre-IPO equity. It is uncommon for anyone to be hired at or near the top of the range. Final compensation is based on several factors, including skills, experience, training, business needs, cultural fit, level, and location. Trackonomy Systems is dedicated to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need assistance or accommodation during the interview process, please contact . When you apply to a job on this site, you acknowledge and agree that the personal data contained in your application will be collected and processed by Trackonomy Systems, Inc. and/or one of its subsidiaries ("Trackonomy") in accordance with our Applicant Privacy Notice. If you have any questions about our privacy practices, please contact .
09/23/2026
Full time
About Trackonomy Trackonomy is pioneering a transformative network of interconnected objects. Our goal is to bring inanimate objects to life, enabling them to communicate, think, and interact in real time. We are building the operating system for the connected world-one object and sensor at a time. Our customers span logistics, industrial, utilities, healthcare, and government sectors, using our solutions for predictive maintenance, workflow optimization, asset protection, safety, security, and environmental monitoring. Backed by leading investors including Kleiner Perkins and 8VC, Trackonomy is one of Silicon Valley's fastest-growing IoT companies. Our executive leadership team has worked together for more than two decades, holding key leadership positions at companies including Flextronics, Heptagon, GT-Nexus, and Digital Motors Corporation. Together, they have engineered breakthrough technology that is delivering extraordinary results for customers around the world. Are you ready to be part of the next chapter in Silicon Valley's hyper-growth IoT success story? The Role You will be a core engineer on our early-stage team. We work on everything from machine learning and security to high-performance computing, IoT devices, and dynamic web applications. Don't be surprised if you have the opportunity to touch nearly every system while working here, often collaborating with teammates on critical initiatives. Candidates must be comfortable working with microcontrollers and low-level hardware control in a test-driven development environment. The ideal candidate will have experience working with wireless communications modules, IoT technologies, RF protocols, and strong troubleshooting and prototyping skills. Experience Bachelor's or Master's degree in Electronics Engineering At least 6+ years of embedded software development with emphasis on C/C++ Background in real-time embedded systems Extensive work in firmware development, testing, and system-level bring-up and debugging Skilled in bench modifications and rapid prototyping of hardware/firmware solutions Strong interpersonal, organizational, and communication skills Effective collaborator who shares knowledge, learns from others, and supports cross-functional teams Self-starter with strong motivation and ownership mentality Preferred Skills Background in IoT systems and wireless/wired communication protocols, including BLE, LoRa, and LoRaWAN Skilled in firmware development on ARM-based microcontrollers and processors; familiarity with Nordic devices is a plus Knowledge of cellular protocols such as LTE, LTE-M/NB-IoT, and industrial wireless electronics Hands-on work with cellular modems and GPS/GNSS systems Ability to develop device drivers for sensors and communication modems Strong understanding of subsystem interfaces such as UART, I2C, SPI, and other standard chip-level protocols Proficiency in low-power embedded development, including performing power profiling on target devices Knowledge of firmware development best practices including testing, documentation, debugging, and code review Understanding of PCB design using schematic capture and layout tools (Eagle/Altium preferred) Capability to design bootloaders and implement firmware-over-the-air updates Familiarity with scripting languages (Python preferred) Ability to read and interpret complex electrical schematics Strong foundation in microcontrollers and embedded peripheral driver development Knowledge of embedded networking protocols such as RSTP, PTP, LLDP, and UDP/TCP is a plus Why Trackonomy? Meaningful Impact Trackonomy is dedicated to building technology that solves real-world problems. From fire prevention and environmental monitoring to safety, security, and operational efficiency, our innovations help organizations protect assets, improve outcomes, and save lives. Growth & Development At Trackonomy, your growth is driven by your capabilities, passion, ownership, and results. As part of an early-stage, high-growth company, you will have opportunities to take on diverse responsibilities, learn directly from experienced leaders, and expand your role as your impact grows. We believe talent and execution matter more than hierarchy. Team members are encouraged to explore new challenges, collaborate across functions, and continuously develop new skills. Ownership & Collaboration Our culture isn't something you join-it's something you help build. Every employee plays a meaningful role in our success and contributes to shaping our products, processes, and future. We value collaboration, knowledge sharing, accountability, and a strong sense of ownership. Benefits & Rewards Trackonomy understands that personal wellness is critical to a happy, healthy, and productive work environment. We offer: Platinum-level health benefits Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Commuter benefits Employee Assistance Program (EAP) 401(k) plan Pre-IPO equity opportunity Regular performance reviews and feedback Learning and development opportunities for both individual contributors and aspiring leaders Equal Opportunity Employer Trackonomy Systems is proud to provide equal employment opportunities to all individuals regardless of race, color, religion, national origin, ancestry, physical or mental disability, sex, gender, gender identity, gender expression, sexual orientation, age, medical condition, genetic information, marital or registered domestic partnership status, military or veteran status, or any other characteristic protected by applicable law. We strive to provide a stellar experience throughout the application process and ensure all applicants receive fair consideration based solely on merit and business needs. The salary range for this role is $140,000 to $200,000, plus bonuses and Pre-IPO equity. It is uncommon for anyone to be hired at or near the top of the range. Final compensation is based on several factors, including skills, experience, training, business needs, cultural fit, level, and location. Trackonomy Systems is dedicated to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need assistance or accommodation during the interview process, please contact . When you apply to a job on this site, you acknowledge and agree that the personal data contained in your application will be collected and processed by Trackonomy Systems, Inc. and/or one of its subsidiaries ("Trackonomy") in accordance with our Applicant Privacy Notice. If you have any questions about our privacy practices, please contact .
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role You will be the technical leader for Digital Identity at SoFi under the Sofi Technology Solution Group: the platform group that powers identity, authorization, and entitlements for every product and every member across the company. Digital Identity runs Tier-0 infrastructure: the highest criticality rating at SoFi. Every product line, banking, lending, investing, credit cards, crypto depends on these platforms to know who a member is, what they're entitled to, and what they're authorized to do. When these platforms are down, SoFi is down. You'll define the technical strategy for this group. You'll architect solutions for complex, ambiguous problems: multi-person access patterns, cross-organizational platform convergence, and data integrity at financial-services scale. You'll build the engineering processes and culture that let a lean team operate Tier-0 infrastructure with confidence. And you'll push the boundaries of how we build, leveraging AI to accelerate development, prototype faster, and experiment with approaches that would have been impractical two years ago. What You'll Own Platform Technical Strategy Digital Identity operates multiple Tier-0 platforms spanning identity resolution, entitlement management, and fine-grained authorization. You own the technical strategy across all of them: setting the architectural direction, executing and leading designs, and ensuring the platforms evolve as a coherent system rather than independent services. Complex Authorization Architecture SoFi is expanding into scenarios where multiple people interact with shared financial resources: across business, family, and custodial contexts. You'll design the unified platform architecture that handles these patterns at scale: consistent access models, compliance-grade audit trails, and enforcement of regulatory requirements. This is one platform problem with many product surfaces. Cross-Organization Platform Convergence SoFi operates and integrates with multiple technology organizations with overlapping identity and authorization infrastructure. You'll lead the architectural vision for convergence: a shared platform primitives that multiple organizations consume while preserving the flexibility each product line needs. This requires navigating competing priorities, different technical stacks, and organizational boundaries. Operational Excellence & Data Integrity Tier-0 financial platforms demand more than uptime. You'll architect the verification and reconciliation systems that prove these platforms are correct: automated integrity checks, drift detection, and self-healing mechanisms. You'll establish the operational processes, incident response standards, and reliability practices that let the team ship with confidence and sleep at night. Engineering Culture & Team Uplift You'll raise the bar for how this team builds software. That means establishing rigorous design review processes, defining engineering standards that compound over time, mentoring senior ICs into technical leaders, and creating the feedback loops that turn incidents into prevention. You're not just the best engineer on the team: you're the reason the whole team gets better. Strategic Investment Identification You won't just execute on the roadmap handed to you. You'll identify the next set of high-leverage technical investments: where the platforms should go, what capabilities are missing, which emerging patterns (in authorization, in AI, in infrastructure) should be adopted before the business asks for them. What We're Looking For Required: Distributed systems architecture at scale. You've designed and shipped platforms that other engineering teams depend on: not just consumed services, but built them. You understand the failure modes of event-driven systems, eventual consistency, and cross-service data integrity. You've made hard tradeoffs between consistency, availability, and latency in production. Technical leadership with accountability built in. You don't just design systems: you design systems that prove they're correct. Reconciliation mechanisms, audit trails, integrity guarantees, automated verification. You've built infrastructure where "trust but verify" is architecture, not process. AI fluency and innovation. You actively use AI to build, prototype, and experiment. You've integrated AI-assisted development into your workflow and can articulate where it accelerates engineering and where it introduces risk. You push teams to adopt AI-native approaches to development not as a novelty, but as a competitive advantage in velocity and experimentation. Group-level influence and execution. You've driven technical strategy across multiple teams. You've navigated ambiguity where business goals were clear but the right technical problems to solve were not. You've represented your organization's technical direction to peer groups and senior / executive leadership. Engineering culture builder. You've established processes, standards, and practices that made entire teams more effective and not just shipped features yourself. You care about design review rigor, operational readiness, on-call excellence, and mentoring senior engineers into technical leaders. Ownership of outcomes, not just systems. You measure your work by what it enabled such as products shipped, risks eliminated, teams unblocked and not by the complexity of what you built. Preferred: Experience building identity & authorization platforms especially in multi-tenant or consumer-facing contexts. Familiarity with relationship-based access control models, fine-grained authorization systems, or identity federation infrastructure. Experience in financial services or regulated industries where compliance, audit trails, and data integrity are architectural requirements, not afterthoughts. Track record of platform convergence: merging or unifying infrastructure across acquisitions, subsidiaries, or organizations with different technical stacks. What This Isn't: This is not a role for someone who wants to write code in a corner. You'll spend significant time on architecture, cross-team alignment, design reviews, and mentorship. You will write code and drive credibility with your depth but the highest-leverage output is the technical direction you set, the engineering culture you build, and the engineers you develop. Why This Role? Scope. Digital Identity is horizontal infrastructure. Every product at SoFi depends on your platforms. A design decision you make affects millions of members. Hard problems. Multi-person financial authorization, cross-org platform convergence, data integrity at Tier-0 scale. These aren't optimizations: they're greenfield architecture for a company-wide platform. Visibility. Tier-0 means executives know when you ship and when you don't. Impact is not abstract here. Build + Lead. Deep distributed systems work and Group-level technical leadership. You'll build both muscles, every week. You'll architect systems and build the team's engineering culture in equal measure. AI-forward engineering. We're not waiting for the industry to figure out how AI changes platform engineering. You'll help define that for Digital Identity, using AI to move faster, experiment more, and build systems that would have been impractical with traditional approaches alone. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities . click apply for full job details
09/23/2026
Full time
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role You will be the technical leader for Digital Identity at SoFi under the Sofi Technology Solution Group: the platform group that powers identity, authorization, and entitlements for every product and every member across the company. Digital Identity runs Tier-0 infrastructure: the highest criticality rating at SoFi. Every product line, banking, lending, investing, credit cards, crypto depends on these platforms to know who a member is, what they're entitled to, and what they're authorized to do. When these platforms are down, SoFi is down. You'll define the technical strategy for this group. You'll architect solutions for complex, ambiguous problems: multi-person access patterns, cross-organizational platform convergence, and data integrity at financial-services scale. You'll build the engineering processes and culture that let a lean team operate Tier-0 infrastructure with confidence. And you'll push the boundaries of how we build, leveraging AI to accelerate development, prototype faster, and experiment with approaches that would have been impractical two years ago. What You'll Own Platform Technical Strategy Digital Identity operates multiple Tier-0 platforms spanning identity resolution, entitlement management, and fine-grained authorization. You own the technical strategy across all of them: setting the architectural direction, executing and leading designs, and ensuring the platforms evolve as a coherent system rather than independent services. Complex Authorization Architecture SoFi is expanding into scenarios where multiple people interact with shared financial resources: across business, family, and custodial contexts. You'll design the unified platform architecture that handles these patterns at scale: consistent access models, compliance-grade audit trails, and enforcement of regulatory requirements. This is one platform problem with many product surfaces. Cross-Organization Platform Convergence SoFi operates and integrates with multiple technology organizations with overlapping identity and authorization infrastructure. You'll lead the architectural vision for convergence: a shared platform primitives that multiple organizations consume while preserving the flexibility each product line needs. This requires navigating competing priorities, different technical stacks, and organizational boundaries. Operational Excellence & Data Integrity Tier-0 financial platforms demand more than uptime. You'll architect the verification and reconciliation systems that prove these platforms are correct: automated integrity checks, drift detection, and self-healing mechanisms. You'll establish the operational processes, incident response standards, and reliability practices that let the team ship with confidence and sleep at night. Engineering Culture & Team Uplift You'll raise the bar for how this team builds software. That means establishing rigorous design review processes, defining engineering standards that compound over time, mentoring senior ICs into technical leaders, and creating the feedback loops that turn incidents into prevention. You're not just the best engineer on the team: you're the reason the whole team gets better. Strategic Investment Identification You won't just execute on the roadmap handed to you. You'll identify the next set of high-leverage technical investments: where the platforms should go, what capabilities are missing, which emerging patterns (in authorization, in AI, in infrastructure) should be adopted before the business asks for them. What We're Looking For Required: Distributed systems architecture at scale. You've designed and shipped platforms that other engineering teams depend on: not just consumed services, but built them. You understand the failure modes of event-driven systems, eventual consistency, and cross-service data integrity. You've made hard tradeoffs between consistency, availability, and latency in production. Technical leadership with accountability built in. You don't just design systems: you design systems that prove they're correct. Reconciliation mechanisms, audit trails, integrity guarantees, automated verification. You've built infrastructure where "trust but verify" is architecture, not process. AI fluency and innovation. You actively use AI to build, prototype, and experiment. You've integrated AI-assisted development into your workflow and can articulate where it accelerates engineering and where it introduces risk. You push teams to adopt AI-native approaches to development not as a novelty, but as a competitive advantage in velocity and experimentation. Group-level influence and execution. You've driven technical strategy across multiple teams. You've navigated ambiguity where business goals were clear but the right technical problems to solve were not. You've represented your organization's technical direction to peer groups and senior / executive leadership. Engineering culture builder. You've established processes, standards, and practices that made entire teams more effective and not just shipped features yourself. You care about design review rigor, operational readiness, on-call excellence, and mentoring senior engineers into technical leaders. Ownership of outcomes, not just systems. You measure your work by what it enabled such as products shipped, risks eliminated, teams unblocked and not by the complexity of what you built. Preferred: Experience building identity & authorization platforms especially in multi-tenant or consumer-facing contexts. Familiarity with relationship-based access control models, fine-grained authorization systems, or identity federation infrastructure. Experience in financial services or regulated industries where compliance, audit trails, and data integrity are architectural requirements, not afterthoughts. Track record of platform convergence: merging or unifying infrastructure across acquisitions, subsidiaries, or organizations with different technical stacks. What This Isn't: This is not a role for someone who wants to write code in a corner. You'll spend significant time on architecture, cross-team alignment, design reviews, and mentorship. You will write code and drive credibility with your depth but the highest-leverage output is the technical direction you set, the engineering culture you build, and the engineers you develop. Why This Role? Scope. Digital Identity is horizontal infrastructure. Every product at SoFi depends on your platforms. A design decision you make affects millions of members. Hard problems. Multi-person financial authorization, cross-org platform convergence, data integrity at Tier-0 scale. These aren't optimizations: they're greenfield architecture for a company-wide platform. Visibility. Tier-0 means executives know when you ship and when you don't. Impact is not abstract here. Build + Lead. Deep distributed systems work and Group-level technical leadership. You'll build both muscles, every week. You'll architect systems and build the team's engineering culture in equal measure. AI-forward engineering. We're not waiting for the industry to figure out how AI changes platform engineering. You'll help define that for Digital Identity, using AI to move faster, experiment more, and build systems that would have been impractical with traditional approaches alone. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities . click apply for full job details
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role You will be the technical leader for Digital Identity at SoFi under the Sofi Technology Solution Group: the platform group that powers identity, authorization, and entitlements for every product and every member across the company. Digital Identity runs Tier-0 infrastructure: the highest criticality rating at SoFi. Every product line, banking, lending, investing, credit cards, crypto depends on these platforms to know who a member is, what they're entitled to, and what they're authorized to do. When these platforms are down, SoFi is down. You'll define the technical strategy for this group. You'll architect solutions for complex, ambiguous problems: multi-person access patterns, cross-organizational platform convergence, and data integrity at financial-services scale. You'll build the engineering processes and culture that let a lean team operate Tier-0 infrastructure with confidence. And you'll push the boundaries of how we build, leveraging AI to accelerate development, prototype faster, and experiment with approaches that would have been impractical two years ago. What You'll Own Platform Technical Strategy Digital Identity operates multiple Tier-0 platforms spanning identity resolution, entitlement management, and fine-grained authorization. You own the technical strategy across all of them: setting the architectural direction, executing and leading designs, and ensuring the platforms evolve as a coherent system rather than independent services. Complex Authorization Architecture SoFi is expanding into scenarios where multiple people interact with shared financial resources: across business, family, and custodial contexts. You'll design the unified platform architecture that handles these patterns at scale: consistent access models, compliance-grade audit trails, and enforcement of regulatory requirements. This is one platform problem with many product surfaces. Cross-Organization Platform Convergence SoFi operates and integrates with multiple technology organizations with overlapping identity and authorization infrastructure. You'll lead the architectural vision for convergence: a shared platform primitives that multiple organizations consume while preserving the flexibility each product line needs. This requires navigating competing priorities, different technical stacks, and organizational boundaries. Operational Excellence & Data Integrity Tier-0 financial platforms demand more than uptime. You'll architect the verification and reconciliation systems that prove these platforms are correct: automated integrity checks, drift detection, and self-healing mechanisms. You'll establish the operational processes, incident response standards, and reliability practices that let the team ship with confidence and sleep at night. Engineering Culture & Team Uplift You'll raise the bar for how this team builds software. That means establishing rigorous design review processes, defining engineering standards that compound over time, mentoring senior ICs into technical leaders, and creating the feedback loops that turn incidents into prevention. You're not just the best engineer on the team: you're the reason the whole team gets better. Strategic Investment Identification You won't just execute on the roadmap handed to you. You'll identify the next set of high-leverage technical investments: where the platforms should go, what capabilities are missing, which emerging patterns (in authorization, in AI, in infrastructure) should be adopted before the business asks for them. What We're Looking For Required: Distributed systems architecture at scale. You've designed and shipped platforms that other engineering teams depend on: not just consumed services, but built them. You understand the failure modes of event-driven systems, eventual consistency, and cross-service data integrity. You've made hard tradeoffs between consistency, availability, and latency in production. Technical leadership with accountability built in. You don't just design systems: you design systems that prove they're correct. Reconciliation mechanisms, audit trails, integrity guarantees, automated verification. You've built infrastructure where "trust but verify" is architecture, not process. AI fluency and innovation. You actively use AI to build, prototype, and experiment. You've integrated AI-assisted development into your workflow and can articulate where it accelerates engineering and where it introduces risk. You push teams to adopt AI-native approaches to development not as a novelty, but as a competitive advantage in velocity and experimentation. Group-level influence and execution. You've driven technical strategy across multiple teams. You've navigated ambiguity where business goals were clear but the right technical problems to solve were not. You've represented your organization's technical direction to peer groups and senior / executive leadership. Engineering culture builder. You've established processes, standards, and practices that made entire teams more effective and not just shipped features yourself. You care about design review rigor, operational readiness, on-call excellence, and mentoring senior engineers into technical leaders. Ownership of outcomes, not just systems. You measure your work by what it enabled such as products shipped, risks eliminated, teams unblocked and not by the complexity of what you built. Preferred: Experience building identity & authorization platforms especially in multi-tenant or consumer-facing contexts. Familiarity with relationship-based access control models, fine-grained authorization systems, or identity federation infrastructure. Experience in financial services or regulated industries where compliance, audit trails, and data integrity are architectural requirements, not afterthoughts. Track record of platform convergence: merging or unifying infrastructure across acquisitions, subsidiaries, or organizations with different technical stacks. What This Isn't: This is not a role for someone who wants to write code in a corner. You'll spend significant time on architecture, cross-team alignment, design reviews, and mentorship. You will write code and drive credibility with your depth but the highest-leverage output is the technical direction you set, the engineering culture you build, and the engineers you develop. Why This Role? Scope. Digital Identity is horizontal infrastructure. Every product at SoFi depends on your platforms. A design decision you make affects millions of members. Hard problems. Multi-person financial authorization, cross-org platform convergence, data integrity at Tier-0 scale. These aren't optimizations: they're greenfield architecture for a company-wide platform. Visibility. Tier-0 means executives know when you ship and when you don't. Impact is not abstract here. Build + Lead. Deep distributed systems work and Group-level technical leadership. You'll build both muscles, every week. You'll architect systems and build the team's engineering culture in equal measure. AI-forward engineering. We're not waiting for the industry to figure out how AI changes platform engineering. You'll help define that for Digital Identity, using AI to move faster, experiment more, and build systems that would have been impractical with traditional approaches alone. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities . click apply for full job details
09/23/2026
Full time
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role You will be the technical leader for Digital Identity at SoFi under the Sofi Technology Solution Group: the platform group that powers identity, authorization, and entitlements for every product and every member across the company. Digital Identity runs Tier-0 infrastructure: the highest criticality rating at SoFi. Every product line, banking, lending, investing, credit cards, crypto depends on these platforms to know who a member is, what they're entitled to, and what they're authorized to do. When these platforms are down, SoFi is down. You'll define the technical strategy for this group. You'll architect solutions for complex, ambiguous problems: multi-person access patterns, cross-organizational platform convergence, and data integrity at financial-services scale. You'll build the engineering processes and culture that let a lean team operate Tier-0 infrastructure with confidence. And you'll push the boundaries of how we build, leveraging AI to accelerate development, prototype faster, and experiment with approaches that would have been impractical two years ago. What You'll Own Platform Technical Strategy Digital Identity operates multiple Tier-0 platforms spanning identity resolution, entitlement management, and fine-grained authorization. You own the technical strategy across all of them: setting the architectural direction, executing and leading designs, and ensuring the platforms evolve as a coherent system rather than independent services. Complex Authorization Architecture SoFi is expanding into scenarios where multiple people interact with shared financial resources: across business, family, and custodial contexts. You'll design the unified platform architecture that handles these patterns at scale: consistent access models, compliance-grade audit trails, and enforcement of regulatory requirements. This is one platform problem with many product surfaces. Cross-Organization Platform Convergence SoFi operates and integrates with multiple technology organizations with overlapping identity and authorization infrastructure. You'll lead the architectural vision for convergence: a shared platform primitives that multiple organizations consume while preserving the flexibility each product line needs. This requires navigating competing priorities, different technical stacks, and organizational boundaries. Operational Excellence & Data Integrity Tier-0 financial platforms demand more than uptime. You'll architect the verification and reconciliation systems that prove these platforms are correct: automated integrity checks, drift detection, and self-healing mechanisms. You'll establish the operational processes, incident response standards, and reliability practices that let the team ship with confidence and sleep at night. Engineering Culture & Team Uplift You'll raise the bar for how this team builds software. That means establishing rigorous design review processes, defining engineering standards that compound over time, mentoring senior ICs into technical leaders, and creating the feedback loops that turn incidents into prevention. You're not just the best engineer on the team: you're the reason the whole team gets better. Strategic Investment Identification You won't just execute on the roadmap handed to you. You'll identify the next set of high-leverage technical investments: where the platforms should go, what capabilities are missing, which emerging patterns (in authorization, in AI, in infrastructure) should be adopted before the business asks for them. What We're Looking For Required: Distributed systems architecture at scale. You've designed and shipped platforms that other engineering teams depend on: not just consumed services, but built them. You understand the failure modes of event-driven systems, eventual consistency, and cross-service data integrity. You've made hard tradeoffs between consistency, availability, and latency in production. Technical leadership with accountability built in. You don't just design systems: you design systems that prove they're correct. Reconciliation mechanisms, audit trails, integrity guarantees, automated verification. You've built infrastructure where "trust but verify" is architecture, not process. AI fluency and innovation. You actively use AI to build, prototype, and experiment. You've integrated AI-assisted development into your workflow and can articulate where it accelerates engineering and where it introduces risk. You push teams to adopt AI-native approaches to development not as a novelty, but as a competitive advantage in velocity and experimentation. Group-level influence and execution. You've driven technical strategy across multiple teams. You've navigated ambiguity where business goals were clear but the right technical problems to solve were not. You've represented your organization's technical direction to peer groups and senior / executive leadership. Engineering culture builder. You've established processes, standards, and practices that made entire teams more effective and not just shipped features yourself. You care about design review rigor, operational readiness, on-call excellence, and mentoring senior engineers into technical leaders. Ownership of outcomes, not just systems. You measure your work by what it enabled such as products shipped, risks eliminated, teams unblocked and not by the complexity of what you built. Preferred: Experience building identity & authorization platforms especially in multi-tenant or consumer-facing contexts. Familiarity with relationship-based access control models, fine-grained authorization systems, or identity federation infrastructure. Experience in financial services or regulated industries where compliance, audit trails, and data integrity are architectural requirements, not afterthoughts. Track record of platform convergence: merging or unifying infrastructure across acquisitions, subsidiaries, or organizations with different technical stacks. What This Isn't: This is not a role for someone who wants to write code in a corner. You'll spend significant time on architecture, cross-team alignment, design reviews, and mentorship. You will write code and drive credibility with your depth but the highest-leverage output is the technical direction you set, the engineering culture you build, and the engineers you develop. Why This Role? Scope. Digital Identity is horizontal infrastructure. Every product at SoFi depends on your platforms. A design decision you make affects millions of members. Hard problems. Multi-person financial authorization, cross-org platform convergence, data integrity at Tier-0 scale. These aren't optimizations: they're greenfield architecture for a company-wide platform. Visibility. Tier-0 means executives know when you ship and when you don't. Impact is not abstract here. Build + Lead. Deep distributed systems work and Group-level technical leadership. You'll build both muscles, every week. You'll architect systems and build the team's engineering culture in equal measure. AI-forward engineering. We're not waiting for the industry to figure out how AI changes platform engineering. You'll help define that for Digital Identity, using AI to move faster, experiment more, and build systems that would have been impractical with traditional approaches alone. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities . click apply for full job details
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Head of Business Operations - Technology Operations The Business Operations role is a unique opportunity to work closely with the senior leadership team in shaping the rhythm of business, portfolio planning, and the operating mechanics that drive execution across enterprise technology operations. You will own the system by which work is prioritized, resourced, measured, and communicated, providing operational leverage across the CTOO portfolio and ensuring alignment with broader enterprise priorities. What You'll Do Operating Cadence & Strategic Planning Design and lead the rhythm of the business across enterprise-wide technology operations - staff meetings, MBRs and QBRs, annual and quarterly planning cycles, and action tracking to closure. Act as a key advisor to the CTOO in decision-making, managing priorities and portfolios to ensure alignment with strategic objectives. Identify and prioritize strategic programs to improve delivery, efficiency, and risk posture across the CTOO Office. Demand & Capacity Management Operate a single intake path for inbound work requests; triage, size, prioritize, and route against available capacity. Own workforce and capacity planning across headcount and contractor mix, including allocation across value streams and forecasting of supply against committed and pipeline demand. Surface capacity constraints and trade-off recommendations to leadership before they become escalations. Financial Management Own the functional budget: forecast accuracy, OPEX and CAPEX tracking, and variance explanation in partnership with FP&A. Support headcount planning, resource allocation, and cost transparency, ensuring the CTOO's priorities are met within financial constraints. Strategic Sourcing & Vendor Management Manage contract lifecycle, renewals, and rate cards; drive vendor performance reviews against agreed outcomes. Identify spend consolidation and rationalization opportunities across overlapping vendors and tooling. Performance Management Define and maintain the KPI and OKR framework, scorecards, and dashboards for the function, including the data hygiene required to make them trustworthy. Interpret operational and financial data to identify trends and inform decisions - insight and recommendation, not status reporting. Portfolio & Program Oversight Maintain an investment-level view of initiatives, including dependencies, risks, and benefit realization. Roll up program status to leadership and enterprise governance forums with a single credible source of truth on schedule and confidence. Process & Continuous Improvement Standardize, document, and automate recurring processes; identify and retire low-value work. Partner with teams to manage resistance and promote engagement during periods of change. Executive Communications & Stakeholder Management Prepare briefings, decision packages, and presentations for leadership meetings at all levels, up to and including the Board of Directors. Partner with business unit leaders on demand intake, prioritization, and shared initiative planning. Governance & Risk Interlock Ensure policy adherence and reporting readiness across the function. Coordinate with Enterprise Risk Management on risk reporting, remediation tracking, and governance forum inputs. What You'll Bring Proven experience in a business operations or strategy and operations leadership role, preferably in a fast-paced or high-growth technology environment. Deep understanding of business operations, financial metrics, and performance drivers in a technology company, including budgeting, forecasting, and resource allocation. Demonstrated ownership of demand and capacity management mechanics - intake, prioritization, and allocation across competing priorities. Strong analytical capability: able to interpret data, identify trends, and translate insight into operational decisions. Executive communication skills - able to compress ambiguity into a one-page recommendation for senior leaders and stand behind it. Ability to lead cross-functional teams and influence without authority, including holding senior peers to commitments. Experience handling sensitive and confidential information with discretion. Qualifications Bachelor's degree in Business Administration, Management, Information Technology, or a related field; MBA preferred. 12+ years in a leadership or operational role, with a minimum of 5 years working closely with C-level executives in technology companies. Direct experience supporting an information technology, cybersecurity, or technology infrastructure organization. Demonstrated ownership of a multi-million dollar operating budget and vendor portfolio. Proven track record driving cross-functional initiatives across Product, Engineering, Sales, and Marketing to successful completion. Experience operating in a global, matrixed enterprise environment. Preferred Working knowledge of cloud services commercial models - consumption-based pricing, reserved capacity, committed spend agreements, and cloud cost optimization (FinOps). Familiarity with AI and LLM consumption economics, including token-based pricing models and cost-per-workload forecasting. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $202,400.00 - $303,600.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: . F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending or auto email notification from Workday (ending with or . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .
09/23/2026
Full time
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Head of Business Operations - Technology Operations The Business Operations role is a unique opportunity to work closely with the senior leadership team in shaping the rhythm of business, portfolio planning, and the operating mechanics that drive execution across enterprise technology operations. You will own the system by which work is prioritized, resourced, measured, and communicated, providing operational leverage across the CTOO portfolio and ensuring alignment with broader enterprise priorities. What You'll Do Operating Cadence & Strategic Planning Design and lead the rhythm of the business across enterprise-wide technology operations - staff meetings, MBRs and QBRs, annual and quarterly planning cycles, and action tracking to closure. Act as a key advisor to the CTOO in decision-making, managing priorities and portfolios to ensure alignment with strategic objectives. Identify and prioritize strategic programs to improve delivery, efficiency, and risk posture across the CTOO Office. Demand & Capacity Management Operate a single intake path for inbound work requests; triage, size, prioritize, and route against available capacity. Own workforce and capacity planning across headcount and contractor mix, including allocation across value streams and forecasting of supply against committed and pipeline demand. Surface capacity constraints and trade-off recommendations to leadership before they become escalations. Financial Management Own the functional budget: forecast accuracy, OPEX and CAPEX tracking, and variance explanation in partnership with FP&A. Support headcount planning, resource allocation, and cost transparency, ensuring the CTOO's priorities are met within financial constraints. Strategic Sourcing & Vendor Management Manage contract lifecycle, renewals, and rate cards; drive vendor performance reviews against agreed outcomes. Identify spend consolidation and rationalization opportunities across overlapping vendors and tooling. Performance Management Define and maintain the KPI and OKR framework, scorecards, and dashboards for the function, including the data hygiene required to make them trustworthy. Interpret operational and financial data to identify trends and inform decisions - insight and recommendation, not status reporting. Portfolio & Program Oversight Maintain an investment-level view of initiatives, including dependencies, risks, and benefit realization. Roll up program status to leadership and enterprise governance forums with a single credible source of truth on schedule and confidence. Process & Continuous Improvement Standardize, document, and automate recurring processes; identify and retire low-value work. Partner with teams to manage resistance and promote engagement during periods of change. Executive Communications & Stakeholder Management Prepare briefings, decision packages, and presentations for leadership meetings at all levels, up to and including the Board of Directors. Partner with business unit leaders on demand intake, prioritization, and shared initiative planning. Governance & Risk Interlock Ensure policy adherence and reporting readiness across the function. Coordinate with Enterprise Risk Management on risk reporting, remediation tracking, and governance forum inputs. What You'll Bring Proven experience in a business operations or strategy and operations leadership role, preferably in a fast-paced or high-growth technology environment. Deep understanding of business operations, financial metrics, and performance drivers in a technology company, including budgeting, forecasting, and resource allocation. Demonstrated ownership of demand and capacity management mechanics - intake, prioritization, and allocation across competing priorities. Strong analytical capability: able to interpret data, identify trends, and translate insight into operational decisions. Executive communication skills - able to compress ambiguity into a one-page recommendation for senior leaders and stand behind it. Ability to lead cross-functional teams and influence without authority, including holding senior peers to commitments. Experience handling sensitive and confidential information with discretion. Qualifications Bachelor's degree in Business Administration, Management, Information Technology, or a related field; MBA preferred. 12+ years in a leadership or operational role, with a minimum of 5 years working closely with C-level executives in technology companies. Direct experience supporting an information technology, cybersecurity, or technology infrastructure organization. Demonstrated ownership of a multi-million dollar operating budget and vendor portfolio. Proven track record driving cross-functional initiatives across Product, Engineering, Sales, and Marketing to successful completion. Experience operating in a global, matrixed enterprise environment. Preferred Working knowledge of cloud services commercial models - consumption-based pricing, reserved capacity, committed spend agreements, and cloud cost optimization (FinOps). Familiarity with AI and LLM consumption economics, including token-based pricing models and cost-per-workload forecasting. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $202,400.00 - $303,600.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: . F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending or auto email notification from Workday (ending with or . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .
Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. NeuraFlash is looking for a talented Solution Architect to join our growing Service Cloud Voice practice! You'll bring Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA, and launch their solutions. We are building a best-in-class team and this role will have the opportunity to make significant contributions working with the rest of our talented team, exciting customers, and partnering closely with our Salesforce and AI Teams! YOU'LL HAVE THE OPPORTUNITY TO: Facilitate business process reviews to identify customer requirements and processes Translate customer requirements into contact center design, leveraging best practices and minimizing the need for custom development Configure Salesforce Service Cloud Voice and Amazon Connect solutions Develop technical requirements and specifications for customers and the technical delivery team Drive best practice contact center design into each and every aspect of solution delivery Effectively manage aspects of projects and customer communications Deliver customer end user training and documentation Oversee and be accountable for the successful completion of all aspects of assigned projects Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management Lead vision and strategy discussions with contact center and customer service leadership and management Architect and build best-in-class implementations of Service Cloud Configure Salesforce Solutions using point-and-click tools available on the platform (e.g., Process Builder and Visual Flows) Understand and leverage Salesforce Platform to implement scalable solutions Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers Acquire new technical expertise and understanding of latest Salesforce features and major launches Understanding of contact center routing strategies in Salesforce and Amazon Connect REQUIRED QUALIFICATIONS: 3-5+ years project experience in a hands-on position 3+ years of experience with Salesforce in a development or configuration capacity Understanding of customer service and contact center operations with experience solving Complex Use Cases Solid understanding of Salesforce Platform and its architecture Experience building Custom Applications, Lightning Experience, Visual Flows, and Process Builders within Salesforce Understanding of Release Management, Application Lifecycle Management, Development Lifecycle, and Deployment Best Practices and Governance Client facing experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, and Enterprise Application Architecture PREFERRED SKILLS: Any Salesforce Certifications are a plus, preferably Salesforce Service Cloud, Experience Cloud, or Sales Cloud Detail-oriented and a strong team player with great communication skills Keep an open mind and must be flexible to change NICE TO HAVES: Contact Center architecture knowledge Working knowledge of voip communication protocols like SIP, WebRTC Experience building contact centers based on Amazon Connect Contact Center solution Experience with Workforce Management solutions Experience working with outbound dialers, campaign management Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 03/19/2026 and open for at least 3 days. California Annual Salary Range $94,400 - $266,300 USD Cleveland Annual Salary Range $87,400 - $213,000 USD Colorado Annual Salary Range $94,400 - $230,000 USD District of Columbia Annual Salary Range $100,500 - $245,000 USD Illinois Annual Salary Range $87,400 - $230,000 USD Maryland Annual Salary Range $94,400 - $230,000 USD Massachusetts Annual Salary Range $94,400 - $245,000 USD Minnesota Annual Salary Range $94,400 - $230,000 USD New York / New Jersey Annual Salary Range $87,400 - $266,300 USD Washington Annual Salary Range $100,500 - $245,000 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What's it like to be a part of NeuraFlash, Part of Accenture? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.
09/23/2026
Full time
Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. NeuraFlash is looking for a talented Solution Architect to join our growing Service Cloud Voice practice! You'll bring Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA, and launch their solutions. We are building a best-in-class team and this role will have the opportunity to make significant contributions working with the rest of our talented team, exciting customers, and partnering closely with our Salesforce and AI Teams! YOU'LL HAVE THE OPPORTUNITY TO: Facilitate business process reviews to identify customer requirements and processes Translate customer requirements into contact center design, leveraging best practices and minimizing the need for custom development Configure Salesforce Service Cloud Voice and Amazon Connect solutions Develop technical requirements and specifications for customers and the technical delivery team Drive best practice contact center design into each and every aspect of solution delivery Effectively manage aspects of projects and customer communications Deliver customer end user training and documentation Oversee and be accountable for the successful completion of all aspects of assigned projects Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management Lead vision and strategy discussions with contact center and customer service leadership and management Architect and build best-in-class implementations of Service Cloud Configure Salesforce Solutions using point-and-click tools available on the platform (e.g., Process Builder and Visual Flows) Understand and leverage Salesforce Platform to implement scalable solutions Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers Acquire new technical expertise and understanding of latest Salesforce features and major launches Understanding of contact center routing strategies in Salesforce and Amazon Connect REQUIRED QUALIFICATIONS: 3-5+ years project experience in a hands-on position 3+ years of experience with Salesforce in a development or configuration capacity Understanding of customer service and contact center operations with experience solving Complex Use Cases Solid understanding of Salesforce Platform and its architecture Experience building Custom Applications, Lightning Experience, Visual Flows, and Process Builders within Salesforce Understanding of Release Management, Application Lifecycle Management, Development Lifecycle, and Deployment Best Practices and Governance Client facing experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, and Enterprise Application Architecture PREFERRED SKILLS: Any Salesforce Certifications are a plus, preferably Salesforce Service Cloud, Experience Cloud, or Sales Cloud Detail-oriented and a strong team player with great communication skills Keep an open mind and must be flexible to change NICE TO HAVES: Contact Center architecture knowledge Working knowledge of voip communication protocols like SIP, WebRTC Experience building contact centers based on Amazon Connect Contact Center solution Experience with Workforce Management solutions Experience working with outbound dialers, campaign management Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 03/19/2026 and open for at least 3 days. California Annual Salary Range $94,400 - $266,300 USD Cleveland Annual Salary Range $87,400 - $213,000 USD Colorado Annual Salary Range $94,400 - $230,000 USD District of Columbia Annual Salary Range $100,500 - $245,000 USD Illinois Annual Salary Range $87,400 - $230,000 USD Maryland Annual Salary Range $94,400 - $230,000 USD Massachusetts Annual Salary Range $94,400 - $245,000 USD Minnesota Annual Salary Range $94,400 - $230,000 USD New York / New Jersey Annual Salary Range $87,400 - $266,300 USD Washington Annual Salary Range $100,500 - $245,000 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What's it like to be a part of NeuraFlash, Part of Accenture? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: Main use cases moving from 'win' to production Enablement / user growth plan Product adoption (strategy and activities to increase adoption of Databricks' Lakehouse vision) Organic needs for current investment (e.g. cloud cost control, tuning & optimization) Executive and operational governance Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers Programming experience in Python, SQL or Scala Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role Understanding of solution architecture related distributed data systems Understanding of how to attribute business value and outcomes to specific project deliverables Technical program, or project management including account, stakeholder and resource management accountability Experience resolving complex and important escalation with senior customer executives Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects Track record of overachievement against quota, Goals or similar objective targets Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Can travel up to 30% when needed Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $180,000-$247,500 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
09/23/2026
Full time
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: Main use cases moving from 'win' to production Enablement / user growth plan Product adoption (strategy and activities to increase adoption of Databricks' Lakehouse vision) Organic needs for current investment (e.g. cloud cost control, tuning & optimization) Executive and operational governance Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers Programming experience in Python, SQL or Scala Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role Understanding of solution architecture related distributed data systems Understanding of how to attribute business value and outcomes to specific project deliverables Technical program, or project management including account, stakeholder and resource management accountability Experience resolving complex and important escalation with senior customer executives Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects Track record of overachievement against quota, Goals or similar objective targets Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Can travel up to 30% when needed Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $180,000-$247,500 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: Main use cases moving from 'win' to production Enablement / user growth plan Product adoption (strategy and activities to increase adoption of Databricks' Lakehouse vision) Organic needs for current investment (e.g. cloud cost control, tuning & optimization) Executive and operational governance Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers Programming experience in Python, SQL or Scala Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role Understanding of solution architecture related distributed data systems Understanding of how to attribute business value and outcomes to specific project deliverables Technical program, or project management including account, stakeholder and resource management accountability Experience resolving complex and important escalation with senior customer executives Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects Track record of overachievement against quota, Goals or similar objective targets Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Can travel up to 30% when needed Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $180,000-$247,500 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
09/23/2026
Full time
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: Main use cases moving from 'win' to production Enablement / user growth plan Product adoption (strategy and activities to increase adoption of Databricks' Lakehouse vision) Organic needs for current investment (e.g. cloud cost control, tuning & optimization) Executive and operational governance Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers Programming experience in Python, SQL or Scala Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role Understanding of solution architecture related distributed data systems Understanding of how to attribute business value and outcomes to specific project deliverables Technical program, or project management including account, stakeholder and resource management accountability Experience resolving complex and important escalation with senior customer executives Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects Track record of overachievement against quota, Goals or similar objective targets Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Can travel up to 30% when needed Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $180,000-$247,500 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: Main use cases moving from 'win' to production Enablement / user growth plan Product adoption (strategy and activities to increase adoption of Databricks' Lakehouse vision) Organic needs for current investment (e.g. cloud cost control, tuning & optimization) Executive and operational governance Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers Programming experience in Python, SQL or Scala Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role Understanding of solution architecture related distributed data systems Understanding of how to attribute business value and outcomes to specific project deliverables Technical program, or project management including account, stakeholder and resource management accountability Experience resolving complex and important escalation with senior customer executives Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects Track record of overachievement against quota, Goals or similar objective targets Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Can travel up to 30% when needed Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $180,000-$247,500 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
09/23/2026
Full time
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: Main use cases moving from 'win' to production Enablement / user growth plan Product adoption (strategy and activities to increase adoption of Databricks' Lakehouse vision) Organic needs for current investment (e.g. cloud cost control, tuning & optimization) Executive and operational governance Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers Programming experience in Python, SQL or Scala Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role Understanding of solution architecture related distributed data systems Understanding of how to attribute business value and outcomes to specific project deliverables Technical program, or project management including account, stakeholder and resource management accountability Experience resolving complex and important escalation with senior customer executives Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects Track record of overachievement against quota, Goals or similar objective targets Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Can travel up to 30% when needed Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $180,000-$247,500 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. We are adding a Solution Architect to our Field Service team! Working closely with and reporting to our Field Service Practice Lead, you will be responsible for bringing Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA and launch their solutions. NeuraFlash is building a best-in-class delivery team and this role will have the opportunity to make significant contributions to our success by working with the rest of our talented team, exciting customers, and partnering closely with our Artificial Intelligence Team! You'll have the opportunity to: Facilitate business process reviews to identify customer requirements and processes Translate customer requirements into Salesforce design, leveraging best practices and minimizing the need for custom development Configure Salesforce Field Service Cloud solutions Develop technical requirements and specifications for customers and the technical delivery team Drive best practice UX design into each and every aspect of solution delivery Manage all aspects of projects and customer communications Deliver customer end user training and documentation Oversee and be accountable for the successful completion of all aspects of assigned projects Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management Lead vision and strategy discussions with contact center and customer service leadership and management Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers Required Qualifications: 3+ years project experience in a hands on technical consulting and project management role 2+ years of project delivery experience with Salesforce Demonstrated ability to document requirements for technical resources, and ability to fully understand technical solutions leveraging Apex, VisualForce and Web Services Experience leading Enterprise Service Cloud projects - including ground-up Field Service and Sales Cloud deployments Experience leading multiple Salesforce Project deployments including release and multi-environment management, integration to legacy systems using Salesforce APIs, and requiring original code development Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) including structured code management, project management expertise and process methodology Deep understanding of Salesforce administration required (Service Cloud and Sales Cloud) Expert-level experience in designing and creating Service Cloud solutions using Salesforce declarative configuration. Experience with Communities and Wave Analytics highly preferred One or more current Salesforce certifications (Admin/Advanced Admin, Sales/Service Cloud/CPQ/Field Service, Platform Developer 1 or 2, App Builder), multiple certifications preferred Preferred Skills: Proven ability to successfully juggle multiple projects, deliverables and deadlines simultaneously Ability to understand and assess how business processes can be improved using Salesforce Great with customers, quickly builds credibility, and a fantastic team player! BS in Computer Science, Engineering, or similar technical degree or equivalent experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 06/02/2026 and open for at least 3 days. California Annual Salary Range $94,400 to $266,300 USD Cleveland Annual Salary Range $87,400 to $213,000 USD Colorado Annual Salary Range $94,400 to $230,000 USD District of Columbia Annual Salary Range $100,500 to $245,000 USD Illinois Annual Salary Range $87,400 to $230,000 USD Maryland Annual Salary Range $94,400 to $230,000 USD Massachusetts Annual Salary Range $94,400 to $245,000 USD Minnesota Annual Salary Range $94,400 to $230,000 USD New York / New Jersey Annual Salary Range $87,400 to $266,300 USD Washington Annual Salary Range $100,500 to $245,000 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What's it like to be a part of NeuraFlash, Part of Accenture? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.
09/23/2026
Full time
Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. We are adding a Solution Architect to our Field Service team! Working closely with and reporting to our Field Service Practice Lead, you will be responsible for bringing Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA and launch their solutions. NeuraFlash is building a best-in-class delivery team and this role will have the opportunity to make significant contributions to our success by working with the rest of our talented team, exciting customers, and partnering closely with our Artificial Intelligence Team! You'll have the opportunity to: Facilitate business process reviews to identify customer requirements and processes Translate customer requirements into Salesforce design, leveraging best practices and minimizing the need for custom development Configure Salesforce Field Service Cloud solutions Develop technical requirements and specifications for customers and the technical delivery team Drive best practice UX design into each and every aspect of solution delivery Manage all aspects of projects and customer communications Deliver customer end user training and documentation Oversee and be accountable for the successful completion of all aspects of assigned projects Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management Lead vision and strategy discussions with contact center and customer service leadership and management Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers Required Qualifications: 3+ years project experience in a hands on technical consulting and project management role 2+ years of project delivery experience with Salesforce Demonstrated ability to document requirements for technical resources, and ability to fully understand technical solutions leveraging Apex, VisualForce and Web Services Experience leading Enterprise Service Cloud projects - including ground-up Field Service and Sales Cloud deployments Experience leading multiple Salesforce Project deployments including release and multi-environment management, integration to legacy systems using Salesforce APIs, and requiring original code development Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) including structured code management, project management expertise and process methodology Deep understanding of Salesforce administration required (Service Cloud and Sales Cloud) Expert-level experience in designing and creating Service Cloud solutions using Salesforce declarative configuration. Experience with Communities and Wave Analytics highly preferred One or more current Salesforce certifications (Admin/Advanced Admin, Sales/Service Cloud/CPQ/Field Service, Platform Developer 1 or 2, App Builder), multiple certifications preferred Preferred Skills: Proven ability to successfully juggle multiple projects, deliverables and deadlines simultaneously Ability to understand and assess how business processes can be improved using Salesforce Great with customers, quickly builds credibility, and a fantastic team player! BS in Computer Science, Engineering, or similar technical degree or equivalent experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 06/02/2026 and open for at least 3 days. California Annual Salary Range $94,400 to $266,300 USD Cleveland Annual Salary Range $87,400 to $213,000 USD Colorado Annual Salary Range $94,400 to $230,000 USD District of Columbia Annual Salary Range $100,500 to $245,000 USD Illinois Annual Salary Range $87,400 to $230,000 USD Maryland Annual Salary Range $94,400 to $230,000 USD Massachusetts Annual Salary Range $94,400 to $245,000 USD Minnesota Annual Salary Range $94,400 to $230,000 USD New York / New Jersey Annual Salary Range $87,400 to $266,300 USD Washington Annual Salary Range $100,500 to $245,000 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What's it like to be a part of NeuraFlash, Part of Accenture? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.
About the role You would be considered a key partner of the Account Executive/sales representative responsible for driving the technical strategy and delivering additional revenue from assigned accounts. You will be mapped to several accounts across one or more practices driving opportunities and new relationships within accounts. This role has a Data Center focus. Annual compensation: $150K - $190K USD What you'll be doing Acting as a technical sales lead driving opportunities and deals including bringing in the right people and expertise. Providing oversight for pre-sales deals, engaging the Solution Architects & Post-Sales Team as needed. Developing proposals and collaborating with the pre-sales engineering teams to develop final quotes and proposals. Attending customer meetings to understand and articulate business and technical strategy for the company and customer. Providing qualification of designs or opportunities and producing technical architecture/design documentation. Acting as design authority for nominated key accounts. Working as technical designer on enterprise scale, mission-critical customer networking projects. Working with peers to advise and recommend on future technology and services. Working closely with vendor partners to keep up to date with current and future technologies, products and strategies to manage the 'cradle to grave' solution provisions cycle. Engaging in and managing customer demonstrations and Proofs of Concept. Playing a pivotal role in ensuring end to end delivery to client. What you have 7+ years of experience in designing, developing, configuring, and implementing enterprise networks with diverse solutions from multiple vendors. 5+ years as a presales solutioning professional. Experience with IT delivery methodologies. Ability to develop and maintain client engagements/relationships. Ability to design in-depth, complex networking solutions. Demonstrable ability to provide input into commercial/technical documents and to develop solution specific business cases. Good negotiation skills. Legal authorization to work in the United States. Bonus points Arista or Aruba Certifications a plus. Enterprise and data center networking experience preferred. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
09/23/2026
Full time
About the role You would be considered a key partner of the Account Executive/sales representative responsible for driving the technical strategy and delivering additional revenue from assigned accounts. You will be mapped to several accounts across one or more practices driving opportunities and new relationships within accounts. This role has a Data Center focus. Annual compensation: $150K - $190K USD What you'll be doing Acting as a technical sales lead driving opportunities and deals including bringing in the right people and expertise. Providing oversight for pre-sales deals, engaging the Solution Architects & Post-Sales Team as needed. Developing proposals and collaborating with the pre-sales engineering teams to develop final quotes and proposals. Attending customer meetings to understand and articulate business and technical strategy for the company and customer. Providing qualification of designs or opportunities and producing technical architecture/design documentation. Acting as design authority for nominated key accounts. Working as technical designer on enterprise scale, mission-critical customer networking projects. Working with peers to advise and recommend on future technology and services. Working closely with vendor partners to keep up to date with current and future technologies, products and strategies to manage the 'cradle to grave' solution provisions cycle. Engaging in and managing customer demonstrations and Proofs of Concept. Playing a pivotal role in ensuring end to end delivery to client. What you have 7+ years of experience in designing, developing, configuring, and implementing enterprise networks with diverse solutions from multiple vendors. 5+ years as a presales solutioning professional. Experience with IT delivery methodologies. Ability to develop and maintain client engagements/relationships. Ability to design in-depth, complex networking solutions. Demonstrable ability to provide input into commercial/technical documents and to develop solution specific business cases. Good negotiation skills. Legal authorization to work in the United States. Bonus points Arista or Aruba Certifications a plus. Enterprise and data center networking experience preferred. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
About the role You would be considered a key partner of the Account Executive/sales representative responsible for driving the technical strategy and delivering additional revenue from assigned accounts. You will be mapped to several accounts across one or more practices driving opportunities and new relationships within accounts. This role has a Data Center focus. Annual compensation: $150K - $190K USD What you'll be doing Acting as a technical sales lead driving opportunities and deals including bringing in the right people and expertise. Providing oversight for pre-sales deals, engaging the Solution Architects & Post-Sales Team as needed. Developing proposals and collaborating with the pre-sales engineering teams to develop final quotes and proposals. Attending customer meetings to understand and articulate business and technical strategy for the company and customer. Providing qualification of designs or opportunities and producing technical architecture/design documentation. Acting as design authority for nominated key accounts. Working as technical designer on enterprise scale, mission-critical customer networking projects. Working with peers to advise and recommend on future technology and services. Working closely with vendor partners to keep up to date with current and future technologies, products and strategies to manage the 'cradle to grave' solution provisions cycle. Engaging in and managing customer demonstrations and Proofs of Concept. Playing a pivotal role in ensuring end to end delivery to client. What you have 7+ years of experience in designing, developing, configuring, and implementing enterprise networks with diverse solutions from multiple vendors. 5+ years as a presales solutioning professional. Experience with IT delivery methodologies. Ability to develop and maintain client engagements/relationships. Ability to design in-depth, complex networking solutions. Demonstrable ability to provide input into commercial/technical documents and to develop solution specific business cases. Good negotiation skills. Legal authorization to work in the United States. Bonus points Arista or Aruba Certifications a plus. Enterprise and data center networking experience preferred. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
09/23/2026
Full time
About the role You would be considered a key partner of the Account Executive/sales representative responsible for driving the technical strategy and delivering additional revenue from assigned accounts. You will be mapped to several accounts across one or more practices driving opportunities and new relationships within accounts. This role has a Data Center focus. Annual compensation: $150K - $190K USD What you'll be doing Acting as a technical sales lead driving opportunities and deals including bringing in the right people and expertise. Providing oversight for pre-sales deals, engaging the Solution Architects & Post-Sales Team as needed. Developing proposals and collaborating with the pre-sales engineering teams to develop final quotes and proposals. Attending customer meetings to understand and articulate business and technical strategy for the company and customer. Providing qualification of designs or opportunities and producing technical architecture/design documentation. Acting as design authority for nominated key accounts. Working as technical designer on enterprise scale, mission-critical customer networking projects. Working with peers to advise and recommend on future technology and services. Working closely with vendor partners to keep up to date with current and future technologies, products and strategies to manage the 'cradle to grave' solution provisions cycle. Engaging in and managing customer demonstrations and Proofs of Concept. Playing a pivotal role in ensuring end to end delivery to client. What you have 7+ years of experience in designing, developing, configuring, and implementing enterprise networks with diverse solutions from multiple vendors. 5+ years as a presales solutioning professional. Experience with IT delivery methodologies. Ability to develop and maintain client engagements/relationships. Ability to design in-depth, complex networking solutions. Demonstrable ability to provide input into commercial/technical documents and to develop solution specific business cases. Good negotiation skills. Legal authorization to work in the United States. Bonus points Arista or Aruba Certifications a plus. Enterprise and data center networking experience preferred. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
Federal Home Loan Bank of San Francisco
San Francisco, California
Job Description: Role Overview FHLBank San Francisco is seeking a Chief Data & AI Officer to serve as the enterprise-level owner of data strategy, data governance, AI enablement, and intelligent automation. This is a newly elevated, permanent role reporting directly to the CIO. The CDAO will build the data foundation that underpins the bank's technology strategy and will own the responsible adoption of AI across all business functions. This is a senior executive role with board visibility, regulatory accountability, and direct impact on the bank's risk posture and competitive position. Key Responsibilities Data Strategy & Governance • Define and execute the enterprise data strategy aligned to the board-approved technology strategy. • Establish data as a governed, trusted enterprise asset - owned at the enterprise level, not embedded within individual delivery teams. • Build and mature a data governance framework including data quality standards, metadata management, data lineage, and ownership accountability. • Own data quality controls and ensure data integrity across all enterprise systems including Calypso, Oracle Financial DataMarts, Workday, and Salesforce. • Serve as the primary point of accountability for data governance in FHFA examinations and internal audit reviews. • Define and enforce data classification, retention, and privacy policies in partnership with the CISO and Legal. AI Enablement & Strategy • Own the enterprise AI enablement strategy - Copilot adoption, use-case prioritization, AI governance guardrails, and responsible AI practices. • Lead the AI Center of Excellence (CoE) function, partnering with the AI CoE Lead to drive business adoption across all 12 business units. • Govern the bank's AI usage framework: approved models, data handling requirements, access controls, and audit trails. • Partner with key stakeholders on enterprise AI roadmap alignment and guardrail enforcement. • Build the AI maturity model for the bank - from pilots to production-grade systems - with clear governance gates at each stage. • Represent the bank's AI strategy to the board, executive leadership, and external regulators. Data Engineering & Architecture • Oversee data architecture, data engineering, ETL pipelines, and data integration across all enterprise platforms. • Own the enterprise data lake strategy and the Financial DataMarts supporting credit, capital markets, and member analytics. • Partner with the Head of Enterprise Architecture to ensure data architecture standards are enforced across all technology initiatives. • Direct the intelligent automation and RPA capability - ensuring automation investments deliver measurable business value. Leadership & Organizational Development • Lead and develop a high-performing team including data architects, data engineers, AI engineers, AI enablement leads, and automation engineers. • Build the talent pipeline and capability roadmap for the data and AI function. • Operate as a peer and partner to the Head of Enterprise Architecture, Head of Operational Excellence, and SVP of Digital & Product Engineering. Executive & Regulatory Engagement • Present data and AI strategy, governance status, and risk posture to the Board of Directors and Technology & Operations Committee. • Serve as the primary technology leader in FHFA data-related examinations. • Partner with the CFO, CRO, and Chief Compliance Officer on data-driven risk management and regulatory reporting. • Represent the bank in external forums, industry groups, and peer networks on data and AI topics. Required Qualifications Experience • 15+ years of progressive technology leadership, with at least 5 years in a senior data or AI leadership role (CDAO, CDO, VP of Data, or equivalent). • Demonstrated experience operating in a regulated financial institution - banking, insurance, capital markets, or financial services required. • Experience leading enterprise data governance programs from design through BAU operation. • Proven track record building and scaling data engineering and AI/ML platform capabilities in production environments. • Experience presenting to boards of directors and engaging with financial regulators (OCC, FDIC, FHFA, or equivalent). Technical • Deep expertise in data architecture, data modeling, ETL/ELT pipeline design, and data lake/data warehouse strategy. • Working knowledge of enterprise AI/ML frameworks, LLM-based tools (Microsoft Copilot, OpenAI, or equivalent), and AI governance frameworks. • Familiarity with cloud data platforms (AWS preferred) and enterprise platforms (Oracle, Workday, Salesforce, ServiceNow). • Understanding of data privacy regulations (CCPA, applicable federal regulations) and data classification frameworks. • Knowledge of intelligent automation and RPA platforms (UiPath or equivalent). Leadership • Demonstrated ability to build, inspire, and develop a multi-disciplinary technical team. • Strong executive communication skills - able to translate complex data and AI concepts for board-level, regulatory, and business partner audiences. • Proven ability to build trust with business partners and convert data skeptics into data advocates. Preferred Qualifications • Experience at a Federal Home Loan Bank, GSE, or similar federally regulated financial institution. • Familiarity with FHFA examination processes and regulatory expectations around data management. • Experience with Calypso, Oracle Financial DataMarts, or similar capital markets/treasury platforms. • Advanced degree in Computer Science, Information Systems, Data Science, or related field. • Experience building or scaling an AI Center of Excellence within a financial institution. • Published thought leadership or speaking experience in data strategy or AI governance. Salary Range: $260k to $290k The Federal Home Loan Bank of San Francisco is committed to the principles of equal opportunity in employment (e.g., employees, applicants) and in contracting (e.g., suppliers, vendors) regardless of race, color, religion, sex, national origin, disability status, genetic information, age, sexual orientation, gender identity, status as a parent, or any other characteristic protected by law. We are committed to cultivating a workplace free of unlawful discrimination, harassment, and retaliation, and are dedicated to fostering vibrant communities by serving as a reliable source of liquidity and resources for affordable housing and economic development. Salary ranges reflect the base salary that the Bank reasonably expects to pay for a given role and is not inclusive of annual incentive award opportunities, retirement benefits or the value of other health and welfare or other ancillary benefits. We consider many factors when determining base salaries such as individual background and experience, the competitive environment, education, particular skill set(s), and industry and institutional knowledge. The Bank is committed to offering all team members challenging and engaging work with market competitive pay, retirement, and benefit offerings. In support of this commitment, the Bank routinely engages in market competitive benchmarking surveys and analysis to ensure our team members continue to be paid fairly and competitively.
09/23/2026
Full time
Job Description: Role Overview FHLBank San Francisco is seeking a Chief Data & AI Officer to serve as the enterprise-level owner of data strategy, data governance, AI enablement, and intelligent automation. This is a newly elevated, permanent role reporting directly to the CIO. The CDAO will build the data foundation that underpins the bank's technology strategy and will own the responsible adoption of AI across all business functions. This is a senior executive role with board visibility, regulatory accountability, and direct impact on the bank's risk posture and competitive position. Key Responsibilities Data Strategy & Governance • Define and execute the enterprise data strategy aligned to the board-approved technology strategy. • Establish data as a governed, trusted enterprise asset - owned at the enterprise level, not embedded within individual delivery teams. • Build and mature a data governance framework including data quality standards, metadata management, data lineage, and ownership accountability. • Own data quality controls and ensure data integrity across all enterprise systems including Calypso, Oracle Financial DataMarts, Workday, and Salesforce. • Serve as the primary point of accountability for data governance in FHFA examinations and internal audit reviews. • Define and enforce data classification, retention, and privacy policies in partnership with the CISO and Legal. AI Enablement & Strategy • Own the enterprise AI enablement strategy - Copilot adoption, use-case prioritization, AI governance guardrails, and responsible AI practices. • Lead the AI Center of Excellence (CoE) function, partnering with the AI CoE Lead to drive business adoption across all 12 business units. • Govern the bank's AI usage framework: approved models, data handling requirements, access controls, and audit trails. • Partner with key stakeholders on enterprise AI roadmap alignment and guardrail enforcement. • Build the AI maturity model for the bank - from pilots to production-grade systems - with clear governance gates at each stage. • Represent the bank's AI strategy to the board, executive leadership, and external regulators. Data Engineering & Architecture • Oversee data architecture, data engineering, ETL pipelines, and data integration across all enterprise platforms. • Own the enterprise data lake strategy and the Financial DataMarts supporting credit, capital markets, and member analytics. • Partner with the Head of Enterprise Architecture to ensure data architecture standards are enforced across all technology initiatives. • Direct the intelligent automation and RPA capability - ensuring automation investments deliver measurable business value. Leadership & Organizational Development • Lead and develop a high-performing team including data architects, data engineers, AI engineers, AI enablement leads, and automation engineers. • Build the talent pipeline and capability roadmap for the data and AI function. • Operate as a peer and partner to the Head of Enterprise Architecture, Head of Operational Excellence, and SVP of Digital & Product Engineering. Executive & Regulatory Engagement • Present data and AI strategy, governance status, and risk posture to the Board of Directors and Technology & Operations Committee. • Serve as the primary technology leader in FHFA data-related examinations. • Partner with the CFO, CRO, and Chief Compliance Officer on data-driven risk management and regulatory reporting. • Represent the bank in external forums, industry groups, and peer networks on data and AI topics. Required Qualifications Experience • 15+ years of progressive technology leadership, with at least 5 years in a senior data or AI leadership role (CDAO, CDO, VP of Data, or equivalent). • Demonstrated experience operating in a regulated financial institution - banking, insurance, capital markets, or financial services required. • Experience leading enterprise data governance programs from design through BAU operation. • Proven track record building and scaling data engineering and AI/ML platform capabilities in production environments. • Experience presenting to boards of directors and engaging with financial regulators (OCC, FDIC, FHFA, or equivalent). Technical • Deep expertise in data architecture, data modeling, ETL/ELT pipeline design, and data lake/data warehouse strategy. • Working knowledge of enterprise AI/ML frameworks, LLM-based tools (Microsoft Copilot, OpenAI, or equivalent), and AI governance frameworks. • Familiarity with cloud data platforms (AWS preferred) and enterprise platforms (Oracle, Workday, Salesforce, ServiceNow). • Understanding of data privacy regulations (CCPA, applicable federal regulations) and data classification frameworks. • Knowledge of intelligent automation and RPA platforms (UiPath or equivalent). Leadership • Demonstrated ability to build, inspire, and develop a multi-disciplinary technical team. • Strong executive communication skills - able to translate complex data and AI concepts for board-level, regulatory, and business partner audiences. • Proven ability to build trust with business partners and convert data skeptics into data advocates. Preferred Qualifications • Experience at a Federal Home Loan Bank, GSE, or similar federally regulated financial institution. • Familiarity with FHFA examination processes and regulatory expectations around data management. • Experience with Calypso, Oracle Financial DataMarts, or similar capital markets/treasury platforms. • Advanced degree in Computer Science, Information Systems, Data Science, or related field. • Experience building or scaling an AI Center of Excellence within a financial institution. • Published thought leadership or speaking experience in data strategy or AI governance. Salary Range: $260k to $290k The Federal Home Loan Bank of San Francisco is committed to the principles of equal opportunity in employment (e.g., employees, applicants) and in contracting (e.g., suppliers, vendors) regardless of race, color, religion, sex, national origin, disability status, genetic information, age, sexual orientation, gender identity, status as a parent, or any other characteristic protected by law. We are committed to cultivating a workplace free of unlawful discrimination, harassment, and retaliation, and are dedicated to fostering vibrant communities by serving as a reliable source of liquidity and resources for affordable housing and economic development. Salary ranges reflect the base salary that the Bank reasonably expects to pay for a given role and is not inclusive of annual incentive award opportunities, retirement benefits or the value of other health and welfare or other ancillary benefits. We consider many factors when determining base salaries such as individual background and experience, the competitive environment, education, particular skill set(s), and industry and institutional knowledge. The Bank is committed to offering all team members challenging and engaging work with market competitive pay, retirement, and benefit offerings. In support of this commitment, the Bank routinely engages in market competitive benchmarking surveys and analysis to ensure our team members continue to be paid fairly and competitively.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences- all created by our global community of developers and creators. At Roblox, we're building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We're on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you'll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox's data infrastructure processes petabytes of data daily, powering analytics, ML, and product decisions for a platform serving 200M+ daily active users. As a Principal Software Engineer in our Data Infra org, you will be the primary technical leader driving the strategic vision, long-term architecture, and massive scalability of our distributed data platforms that power Roblox. You will own and drive the next-generation architecture of our core platforms, which span Kafka, Flink, Spark, Trino, Druid, Airflow and Data Catalog. This role operates under high ambiguity, demanding unparalleled ownership to redefine the limits of infrastructure handling exabyte-scale workloads, and providing a unique opportunity to lead the future evolution of our global data ecosystem. You Will: Define Multi-Year Technical Strategy: Own and drive the end-to-end architectural vision for Roblox's core data platforms spanning Kafka, Flink, Spark, Trino, Druid, Airflow, and Data Catalog systems. Turn multi-year company strategies into concrete, production-grade infrastructure blueprints. Lead Cross-Functional Alignment: Partner closely with executive leadership, platform governance, data science, and product engineering teams across Roblox to align technical roadmaps with business-critical metrics. Act as a trusted technical advisor, ensuring centralized infrastructure meets strict platform requirements. Optimize Performance Engine Internals: Deep-dive into distributed engine internals, complex query planning, state management, serialization efficiency, and advanced memory optimization techniques to maximize throughput and cost-efficiency under peak compute loads. Pioneer Autonomous Agentic Interfaces: Spearhead the integration of advanced AI/ML capabilities and large language models (LLMs) within our core data platform to deliver self-serve data discovery, automated metadata generation, and intelligent autonomous interaction layers. Cultivate Engineering Excellence: Set the baseline for code quality, architectural standards, and system robustness across the organization. Mentor staff, senior, and mid-level engineers, fostering a culture of technical rigor, deep-dive post-incident analyses, and proactive chaos engineering validation. You Have: B.S. equivalent in CS or sufficient experience. 8+ years of experience building, designing, testing and maintaining production-grade, large-scale distributed systems. Data Platform Depth: Expert-level mastery and a deep history of building with foundational data technologies within our tech stack: Kafka, Flink, Spark, Trino, Druid, Hive, Airflow, or advanced Data Catalog / Metadata systems. Infrastructure Core Builder: A proven track record of architecting, writing, and deploying core data platform code and distributed systems from the ground up. We are looking for someone who builds the engine rather than someone who just maintains or configures existing setups. You have driven major structural overhauls and 1-to-N platform evolutions at hyper-scale (100M+ active users). Strong Engineering Foundations: Robust proficiency in Java, Go, or Scala , with a track record of writing clean, highly performant backend code. Cloud Fluency: Proven expertise managing, scaling, and troubleshooting complex stateful and stateless multi-cluster data infrastructure running on top of Kubernetes within AWS or GCP. Cross-Organizational Technical Leadership: A proven track record of influencing technical direction across a large engineering organization, leading consensus on complex architectural initiatives, and championing successful multi-quarter projects. Extreme Ownership: A history of radical accountability. You do not wait for clean specifications in high-ambiguity environments; you actively define the technical requirements, unblock dependencies, rally engineers across pods, and steer complex projects from initial whiteboard sketch all the way to production stability. Nice to Have: Contributions to open-source projects in the data infrastructure ecosystem. Experience operating infrastructure at consumer-internet scale (100M+ users). For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page . Annual Salary Range $295,250-$345,040 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
09/23/2026
Full time
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences- all created by our global community of developers and creators. At Roblox, we're building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We're on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you'll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox's data infrastructure processes petabytes of data daily, powering analytics, ML, and product decisions for a platform serving 200M+ daily active users. As a Principal Software Engineer in our Data Infra org, you will be the primary technical leader driving the strategic vision, long-term architecture, and massive scalability of our distributed data platforms that power Roblox. You will own and drive the next-generation architecture of our core platforms, which span Kafka, Flink, Spark, Trino, Druid, Airflow and Data Catalog. This role operates under high ambiguity, demanding unparalleled ownership to redefine the limits of infrastructure handling exabyte-scale workloads, and providing a unique opportunity to lead the future evolution of our global data ecosystem. You Will: Define Multi-Year Technical Strategy: Own and drive the end-to-end architectural vision for Roblox's core data platforms spanning Kafka, Flink, Spark, Trino, Druid, Airflow, and Data Catalog systems. Turn multi-year company strategies into concrete, production-grade infrastructure blueprints. Lead Cross-Functional Alignment: Partner closely with executive leadership, platform governance, data science, and product engineering teams across Roblox to align technical roadmaps with business-critical metrics. Act as a trusted technical advisor, ensuring centralized infrastructure meets strict platform requirements. Optimize Performance Engine Internals: Deep-dive into distributed engine internals, complex query planning, state management, serialization efficiency, and advanced memory optimization techniques to maximize throughput and cost-efficiency under peak compute loads. Pioneer Autonomous Agentic Interfaces: Spearhead the integration of advanced AI/ML capabilities and large language models (LLMs) within our core data platform to deliver self-serve data discovery, automated metadata generation, and intelligent autonomous interaction layers. Cultivate Engineering Excellence: Set the baseline for code quality, architectural standards, and system robustness across the organization. Mentor staff, senior, and mid-level engineers, fostering a culture of technical rigor, deep-dive post-incident analyses, and proactive chaos engineering validation. You Have: B.S. equivalent in CS or sufficient experience. 8+ years of experience building, designing, testing and maintaining production-grade, large-scale distributed systems. Data Platform Depth: Expert-level mastery and a deep history of building with foundational data technologies within our tech stack: Kafka, Flink, Spark, Trino, Druid, Hive, Airflow, or advanced Data Catalog / Metadata systems. Infrastructure Core Builder: A proven track record of architecting, writing, and deploying core data platform code and distributed systems from the ground up. We are looking for someone who builds the engine rather than someone who just maintains or configures existing setups. You have driven major structural overhauls and 1-to-N platform evolutions at hyper-scale (100M+ active users). Strong Engineering Foundations: Robust proficiency in Java, Go, or Scala , with a track record of writing clean, highly performant backend code. Cloud Fluency: Proven expertise managing, scaling, and troubleshooting complex stateful and stateless multi-cluster data infrastructure running on top of Kubernetes within AWS or GCP. Cross-Organizational Technical Leadership: A proven track record of influencing technical direction across a large engineering organization, leading consensus on complex architectural initiatives, and championing successful multi-quarter projects. Extreme Ownership: A history of radical accountability. You do not wait for clean specifications in high-ambiguity environments; you actively define the technical requirements, unblock dependencies, rally engineers across pods, and steer complex projects from initial whiteboard sketch all the way to production stability. Nice to Have: Contributions to open-source projects in the data infrastructure ecosystem. Experience operating infrastructure at consumer-internet scale (100M+ users). For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page . Annual Salary Range $295,250-$345,040 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Who we are Atoms is building the machines that power the next era of progress. Over the last decade, software has transformed the digital world. But the physical world, where food is made, minerals are mined, goods are moved, and industries are run, remains far less intelligent, far less efficient, and far more constrained. We're changing that. Atoms builds Physical AI- real-world robots for the industries that move civilization forward, starting with food, mining, and transport. Our systems are designed to understand, predict, and control the real world with precision, turning complex physical operations into something more reliable, more scalable, and more productive. This work requires more than robotics. It requires deep integration across hardware, software, AI, operations, manufacturing, and real estate. We don't just build machines in a lab. We deploy them into real environments, operate them, learn from them, and improve them until they work at scale. We are roboticists, engineers, operators, and builders. We believe the next great technology companies will not only transform information, but the physical systems that shape everyday life. If you want to work on hard problems with real-world impact, join us. About the role We are looking for an experienced Infrastructure Product Manager to lead strategy for our internal infrastructure teams. Our mission is to abstract the complexity of both public cloud providers (such as Azure) and on-prem deployments (Frontier AI Lab), enabling our developers to move faster, ship more reliably, and operate at a lower cost. In this role, you will act as a force multiplier for our entire engineering organization, overseeing a complex ecosystem that supports everything from core compute primitives to in-house built distributed systems such as KEQ, Cloudless Blob, Splitter, LogProc, and others. What You'll Do Drive Product Strategy: Own the roadmap for our internal services and platforms, including Core Compute (Kubernetes), Networking (Service Mesh/Istio), extensive in-house storage primitives (Postgres, Redis/Valkey, Kafka, CRDB, etc.), DevEx/Observab/Costs platforms Data and ML platforms, Security Platform. Champion Developer Velocity: Reduce friction by building and maintaining best-in-class developer experiences, including monorepo build systems and automated release pipelines. Enforce Reliability: Define and implement reliability standards across our stack to ensure high uptime and system stability for groups operating on our infrastructure. Optimize for Efficiency: Build and manage tools for cost attribution and optimization to ensure our infrastructure scales efficiently with our business. Pioneer New Domains: Spearhead infrastructure initiatives for high-growth areas Collaborate at Scale: Work closely with engineering leadership to align product development with long-term technical architecture. What We're Looking For Technical Fluency: A strong preference for candidates with a background in engineering in the infrastructure space. Scale Experience: Demonstrated success in product management at well-known, large-scale tech companies or high-growth infrastructure-focused startups. Product Rigor: A background in translating technical requirements into high-impact features. Strong judgment in balancing roadmap ambitions with the operational health, stability, and maintainability of the platform. Data-driven decision-making: Comfort with metrics such as SLOs, adoption, and cost efficiency, and a track record of using them to drive prioritization. Bar Raiser Mentality: A desire to challenge the status quo, championing operational excellence, and pushing teams to innovate faster. Communication across altitudes: The ability to go deep with engineers on architecture while also articulating the business value of infrastructure investments to executive stakeholders. Why join us At Atoms, you'll work on one of the defining challenges of our time-bringing automation into the physical world to drive real, lasting impact. We exist to uncover valuable unknown truths and turn them into progress, which means constantly pushing beyond what's known and building what doesn't yet exist. The work is ambitious and often challenging, but it's grounded in a shared sense of purpose and a team committed to seeing it through together. Our work only matters if it serves others, and we know that meaningful progress depends on the trust of the people we serve and the strength of our team-so we invest in both, creating an environment where you can do your best work and grow. What else you need to know This role is based in our San Franciscooffice. Atoms is a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That's why all of our office-based teams work onsite, five days a week. The base salary range for this role is $224,000 - $284,000 per year. Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications. Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus. Benefits Summary (USA Full-Time Exempt Employees): Medical, dental, and vision insurance (multiple plans, incl. HSA options). Company-paid life and disability insurance (short- and long-term). Voluntary insurance: accident, critical illness, hospital indemnity. Optional supplemental life insurance for self, spouse, and children. Pet insurance discount. 401(k). Health Savings Account (HSA) Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Time Off policies: Discretionary vacation days 8 paid holidays per year Paid sick time Paid Bereavement leave Paid Parental Leave Benefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis. Ready to join us as we serve those who serve others?
09/23/2026
Full time
Who we are Atoms is building the machines that power the next era of progress. Over the last decade, software has transformed the digital world. But the physical world, where food is made, minerals are mined, goods are moved, and industries are run, remains far less intelligent, far less efficient, and far more constrained. We're changing that. Atoms builds Physical AI- real-world robots for the industries that move civilization forward, starting with food, mining, and transport. Our systems are designed to understand, predict, and control the real world with precision, turning complex physical operations into something more reliable, more scalable, and more productive. This work requires more than robotics. It requires deep integration across hardware, software, AI, operations, manufacturing, and real estate. We don't just build machines in a lab. We deploy them into real environments, operate them, learn from them, and improve them until they work at scale. We are roboticists, engineers, operators, and builders. We believe the next great technology companies will not only transform information, but the physical systems that shape everyday life. If you want to work on hard problems with real-world impact, join us. About the role We are looking for an experienced Infrastructure Product Manager to lead strategy for our internal infrastructure teams. Our mission is to abstract the complexity of both public cloud providers (such as Azure) and on-prem deployments (Frontier AI Lab), enabling our developers to move faster, ship more reliably, and operate at a lower cost. In this role, you will act as a force multiplier for our entire engineering organization, overseeing a complex ecosystem that supports everything from core compute primitives to in-house built distributed systems such as KEQ, Cloudless Blob, Splitter, LogProc, and others. What You'll Do Drive Product Strategy: Own the roadmap for our internal services and platforms, including Core Compute (Kubernetes), Networking (Service Mesh/Istio), extensive in-house storage primitives (Postgres, Redis/Valkey, Kafka, CRDB, etc.), DevEx/Observab/Costs platforms Data and ML platforms, Security Platform. Champion Developer Velocity: Reduce friction by building and maintaining best-in-class developer experiences, including monorepo build systems and automated release pipelines. Enforce Reliability: Define and implement reliability standards across our stack to ensure high uptime and system stability for groups operating on our infrastructure. Optimize for Efficiency: Build and manage tools for cost attribution and optimization to ensure our infrastructure scales efficiently with our business. Pioneer New Domains: Spearhead infrastructure initiatives for high-growth areas Collaborate at Scale: Work closely with engineering leadership to align product development with long-term technical architecture. What We're Looking For Technical Fluency: A strong preference for candidates with a background in engineering in the infrastructure space. Scale Experience: Demonstrated success in product management at well-known, large-scale tech companies or high-growth infrastructure-focused startups. Product Rigor: A background in translating technical requirements into high-impact features. Strong judgment in balancing roadmap ambitions with the operational health, stability, and maintainability of the platform. Data-driven decision-making: Comfort with metrics such as SLOs, adoption, and cost efficiency, and a track record of using them to drive prioritization. Bar Raiser Mentality: A desire to challenge the status quo, championing operational excellence, and pushing teams to innovate faster. Communication across altitudes: The ability to go deep with engineers on architecture while also articulating the business value of infrastructure investments to executive stakeholders. Why join us At Atoms, you'll work on one of the defining challenges of our time-bringing automation into the physical world to drive real, lasting impact. We exist to uncover valuable unknown truths and turn them into progress, which means constantly pushing beyond what's known and building what doesn't yet exist. The work is ambitious and often challenging, but it's grounded in a shared sense of purpose and a team committed to seeing it through together. Our work only matters if it serves others, and we know that meaningful progress depends on the trust of the people we serve and the strength of our team-so we invest in both, creating an environment where you can do your best work and grow. What else you need to know This role is based in our San Franciscooffice. Atoms is a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That's why all of our office-based teams work onsite, five days a week. The base salary range for this role is $224,000 - $284,000 per year. Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications. Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus. Benefits Summary (USA Full-Time Exempt Employees): Medical, dental, and vision insurance (multiple plans, incl. HSA options). Company-paid life and disability insurance (short- and long-term). Voluntary insurance: accident, critical illness, hospital indemnity. Optional supplemental life insurance for self, spouse, and children. Pet insurance discount. 401(k). Health Savings Account (HSA) Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Time Off policies: Discretionary vacation days 8 paid holidays per year Paid sick time Paid Bereavement leave Paid Parental Leave Benefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis. Ready to join us as we serve those who serve others?
Who we are Atoms is building the machines that power the next era of progress. Over the last decade, software has transformed the digital world. But the physical world, where food is made, minerals are mined, goods are moved, and industries are run, remains far less intelligent, far less efficient, and far more constrained. We're changing that. Atoms builds Physical AI- real-world robots for the industries that move civilization forward, starting with food, mining, and transport. Our systems are designed to understand, predict, and control the real world with precision, turning complex physical operations into something more reliable, more scalable, and more productive. This work requires more than robotics. It requires deep integration across hardware, software, AI, operations, manufacturing, and real estate. We don't just build machines in a lab. We deploy them into real environments, operate them, learn from them, and improve them until they work at scale. We are roboticists, engineers, operators, and builders. We believe the next great technology companies will not only transform information, but the physical systems that shape everyday life. If you want to work on hard problems with real-world impact, join us. About the role We are looking for an experienced Infrastructure Product Manager to lead strategy for our internal infrastructure teams. Our mission is to abstract the complexity of both public cloud providers (such as Azure) and on-prem deployments (Frontier AI Lab), enabling our developers to move faster, ship more reliably, and operate at a lower cost. In this role, you will act as a force multiplier for our entire engineering organization, overseeing a complex ecosystem that supports everything from core compute primitives to in-house built distributed systems such as KEQ, Cloudless Blob, Splitter, LogProc, and others. What You'll Do Drive Product Strategy: Own the roadmap for our internal services and platforms, including Core Compute (Kubernetes), Networking (Service Mesh/Istio), extensive in-house storage primitives (Postgres, Redis/Valkey, Kafka, CRDB, etc.), DevEx/Observab/Costs platforms Data and ML platforms, Security Platform. Champion Developer Velocity: Reduce friction by building and maintaining best-in-class developer experiences, including monorepo build systems and automated release pipelines. Enforce Reliability: Define and implement reliability standards across our stack to ensure high uptime and system stability for groups operating on our infrastructure. Optimize for Efficiency: Build and manage tools for cost attribution and optimization to ensure our infrastructure scales efficiently with our business. Pioneer New Domains: Spearhead infrastructure initiatives for high-growth areas Collaborate at Scale: Work closely with engineering leadership to align product development with long-term technical architecture. What We're Looking For Technical Fluency: A strong preference for candidates with a background in engineering in the infrastructure space. Scale Experience: Demonstrated success in product management at well-known, large-scale tech companies or high-growth infrastructure-focused startups. Product Rigor: A background in translating technical requirements into high-impact features. Strong judgment in balancing roadmap ambitions with the operational health, stability, and maintainability of the platform. Data-driven decision-making: Comfort with metrics such as SLOs, adoption, and cost efficiency, and a track record of using them to drive prioritization. Bar Raiser Mentality: A desire to challenge the status quo, championing operational excellence, and pushing teams to innovate faster. Communication across altitudes: The ability to go deep with engineers on architecture while also articulating the business value of infrastructure investments to executive stakeholders. Why join us At Atoms, you'll work on one of the defining challenges of our time-bringing automation into the physical world to drive real, lasting impact. We exist to uncover valuable unknown truths and turn them into progress, which means constantly pushing beyond what's known and building what doesn't yet exist. The work is ambitious and often challenging, but it's grounded in a shared sense of purpose and a team committed to seeing it through together. Our work only matters if it serves others, and we know that meaningful progress depends on the trust of the people we serve and the strength of our team-so we invest in both, creating an environment where you can do your best work and grow. What else you need to know This role is based in our San Franciscooffice. Atoms is a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That's why all of our office-based teams work onsite, five days a week. The base salary range for this role is $224,000 - $284,000 per year. Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications. Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus. Benefits Summary (USA Full-Time Exempt Employees): Medical, dental, and vision insurance (multiple plans, incl. HSA options). Company-paid life and disability insurance (short- and long-term). Voluntary insurance: accident, critical illness, hospital indemnity. Optional supplemental life insurance for self, spouse, and children. Pet insurance discount. 401(k). Health Savings Account (HSA) Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Time Off policies: Discretionary vacation days 8 paid holidays per year Paid sick time Paid Bereavement leave Paid Parental Leave Benefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis. Ready to join us as we serve those who serve others?
09/23/2026
Full time
Who we are Atoms is building the machines that power the next era of progress. Over the last decade, software has transformed the digital world. But the physical world, where food is made, minerals are mined, goods are moved, and industries are run, remains far less intelligent, far less efficient, and far more constrained. We're changing that. Atoms builds Physical AI- real-world robots for the industries that move civilization forward, starting with food, mining, and transport. Our systems are designed to understand, predict, and control the real world with precision, turning complex physical operations into something more reliable, more scalable, and more productive. This work requires more than robotics. It requires deep integration across hardware, software, AI, operations, manufacturing, and real estate. We don't just build machines in a lab. We deploy them into real environments, operate them, learn from them, and improve them until they work at scale. We are roboticists, engineers, operators, and builders. We believe the next great technology companies will not only transform information, but the physical systems that shape everyday life. If you want to work on hard problems with real-world impact, join us. About the role We are looking for an experienced Infrastructure Product Manager to lead strategy for our internal infrastructure teams. Our mission is to abstract the complexity of both public cloud providers (such as Azure) and on-prem deployments (Frontier AI Lab), enabling our developers to move faster, ship more reliably, and operate at a lower cost. In this role, you will act as a force multiplier for our entire engineering organization, overseeing a complex ecosystem that supports everything from core compute primitives to in-house built distributed systems such as KEQ, Cloudless Blob, Splitter, LogProc, and others. What You'll Do Drive Product Strategy: Own the roadmap for our internal services and platforms, including Core Compute (Kubernetes), Networking (Service Mesh/Istio), extensive in-house storage primitives (Postgres, Redis/Valkey, Kafka, CRDB, etc.), DevEx/Observab/Costs platforms Data and ML platforms, Security Platform. Champion Developer Velocity: Reduce friction by building and maintaining best-in-class developer experiences, including monorepo build systems and automated release pipelines. Enforce Reliability: Define and implement reliability standards across our stack to ensure high uptime and system stability for groups operating on our infrastructure. Optimize for Efficiency: Build and manage tools for cost attribution and optimization to ensure our infrastructure scales efficiently with our business. Pioneer New Domains: Spearhead infrastructure initiatives for high-growth areas Collaborate at Scale: Work closely with engineering leadership to align product development with long-term technical architecture. What We're Looking For Technical Fluency: A strong preference for candidates with a background in engineering in the infrastructure space. Scale Experience: Demonstrated success in product management at well-known, large-scale tech companies or high-growth infrastructure-focused startups. Product Rigor: A background in translating technical requirements into high-impact features. Strong judgment in balancing roadmap ambitions with the operational health, stability, and maintainability of the platform. Data-driven decision-making: Comfort with metrics such as SLOs, adoption, and cost efficiency, and a track record of using them to drive prioritization. Bar Raiser Mentality: A desire to challenge the status quo, championing operational excellence, and pushing teams to innovate faster. Communication across altitudes: The ability to go deep with engineers on architecture while also articulating the business value of infrastructure investments to executive stakeholders. Why join us At Atoms, you'll work on one of the defining challenges of our time-bringing automation into the physical world to drive real, lasting impact. We exist to uncover valuable unknown truths and turn them into progress, which means constantly pushing beyond what's known and building what doesn't yet exist. The work is ambitious and often challenging, but it's grounded in a shared sense of purpose and a team committed to seeing it through together. Our work only matters if it serves others, and we know that meaningful progress depends on the trust of the people we serve and the strength of our team-so we invest in both, creating an environment where you can do your best work and grow. What else you need to know This role is based in our San Franciscooffice. Atoms is a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That's why all of our office-based teams work onsite, five days a week. The base salary range for this role is $224,000 - $284,000 per year. Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications. Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus. Benefits Summary (USA Full-Time Exempt Employees): Medical, dental, and vision insurance (multiple plans, incl. HSA options). Company-paid life and disability insurance (short- and long-term). Voluntary insurance: accident, critical illness, hospital indemnity. Optional supplemental life insurance for self, spouse, and children. Pet insurance discount. 401(k). Health Savings Account (HSA) Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Time Off policies: Discretionary vacation days 8 paid holidays per year Paid sick time Paid Bereavement leave Paid Parental Leave Benefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis. Ready to join us as we serve those who serve others?
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. At CVS Health, Site Reliability Engineering (SRE) is fundamental to delivering the reliable, secure, and scalable technology experiences that support millions of patients, customers, pharmacists, and healthcare professionals every day. Our SRE organization drives operational excellence across critical healthcare and retail platforms through innovation, automation, observability, and engineering best practices. The Executive Director, Site Reliability Engineering serves as the strategic leader responsible for the reliability, resilience, and performance of CVS Health's retail and pharmacy technology ecosystem. This executive will define and execute a comprehensive reliability strategy, oversee large global engineering teams, and establish a long-term vision for observability, automation, and operational excellence across thousands of store locations. Working closely with senior business and technology leaders, the Executive Director will champion modern SRE practices, accelerate incident response capabilities, and deliver real-time operational visibility that enables proactive issue prevention and exceptional customer and patient experiences. Key Responsibilities Strategic Leadership & Vision Define and lead the enterprise-wide Site Reliability Engineering strategy supporting CVS Health's retail and pharmacy operations. Align reliability and operational objectives with broader business and technology priorities. Develop and execute a multi-year roadmap focused on observability, automation, platform resiliency, and operational excellence. Influence technology investment decisions and architectural direction to advance reliability capabilities across the enterprise. Serve as the executive sponsor and trusted advisor for store reliability, partnering with retail, pharmacy, digital, and corporate leadership. Reliability Engineering & Operational Excellence Establish and govern Service Level Objectives (SLOs), Service Level Agreements (SLAs), and error budgets for mission-critical store applications and services. Drive continuous improvements in availability, performance, scalability, and resilience across distributed technology environments. Lead enterprise major incident management activities, ensuring rapid detection, effective escalation, root-cause analysis, and lasting remediation. Foster a culture of accountability, operational excellence, and continuous improvement across engineering organizations. Observability, Monitoring & Automation Establish comprehensive observability capabilities, including advanced monitoring, logging, metrics collection, event correlation, and distributed tracing. Deliver end-to-end visibility into the health and performance of retail and pharmacy systems across thousands of locations. Drive automation initiatives that reduce manual effort, eliminate operational toil, and enable self-healing operational capabilities. Leverage AI and machine learning technologies to improve monitoring, predictive analytics, operational insights, and incident prevention. Technology & Platform Modernization Champion modern cloud, edge computing, and distributed systems architectures that enhance reliability and scalability. Partner with Product Engineering, Architecture, Infrastructure, Security, and Operations teams to embed reliability practices throughout the software development lifecycle. Ensure technology operations remain secure, compliant, and aligned with healthcare and retail regulatory requirements. Organizational Leadership & Talent Development Lead, mentor, and inspire large global teams of Site Reliability Engineers and engineering leaders. Build a high-performing, inclusive engineering culture focused on innovation, collaboration, and customer outcomes. Develop workforce planning strategies and talent pipelines to attract, retain, and grow world-class engineering talent. Promote leadership development and succession planning across the organization. Required Qualifications 15+ years of progressive technology leadership experience across infrastructure, operations, software engineering, or related disciplines. Significant experience leading Site Reliability Engineering, production operations, platform engineering, or large-scale reliability programs. Proven success managing complex, distributed technology environments, preferably in retail, healthcare, pharmacy, or other multi-site enterprise operations. Deep expertise in incident management, observability, automation, resiliency engineering, and operational excellence methodologies. Strong understanding of retail technology ecosystems, including POS systems, pharmacy applications, handheld devices, store servers, and network infrastructure. Demonstrated ability to lead enterprise-wide transformation initiatives and influence executive stakeholders. Exceptional communication, strategic thinking, decision-making, and problem-solving skills. Experience leading large-scale global teams and managing enterprise technology programs. Strong commitment to collaboration, inclusion, innovation, and team development. Preferred Qualifications Experience leading large SRE, infrastructure, or technology operations organizations within retail, healthcare, pharmacy, or similarly complex environments. Advanced knowledge of cloud platforms including AWS, Microsoft Azure, and Google Cloud Platform (GCP). Expertise with containerization and orchestration technologies such as Kubernetes and OpenShift. Hands-on familiarity with leading observability and monitoring platforms including Splunk, Dynatrace, Datadog, Prometheus, and Grafana. Strong understanding of regulatory and compliance requirements, including HIPAA, PCI DSS, and ADA standards. Proven experience leveraging AI and machine learning to enhance monitoring, automation, predictive operations, and incident management. Experience utilizing customer experience and digital analytics platforms such as Quantum Metric, Medallia, and Adobe Analytics to connect technology performance with business outcomes and customer experience metrics. Education Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical field preferred. Advanced degree (MBA, Master's, or equivalent) and/or relevant industry certifications are highly desirable. Pay Range The typical pay range for this role is: $175,100.00 - $334,750.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 10/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
09/23/2026
Full time
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. At CVS Health, Site Reliability Engineering (SRE) is fundamental to delivering the reliable, secure, and scalable technology experiences that support millions of patients, customers, pharmacists, and healthcare professionals every day. Our SRE organization drives operational excellence across critical healthcare and retail platforms through innovation, automation, observability, and engineering best practices. The Executive Director, Site Reliability Engineering serves as the strategic leader responsible for the reliability, resilience, and performance of CVS Health's retail and pharmacy technology ecosystem. This executive will define and execute a comprehensive reliability strategy, oversee large global engineering teams, and establish a long-term vision for observability, automation, and operational excellence across thousands of store locations. Working closely with senior business and technology leaders, the Executive Director will champion modern SRE practices, accelerate incident response capabilities, and deliver real-time operational visibility that enables proactive issue prevention and exceptional customer and patient experiences. Key Responsibilities Strategic Leadership & Vision Define and lead the enterprise-wide Site Reliability Engineering strategy supporting CVS Health's retail and pharmacy operations. Align reliability and operational objectives with broader business and technology priorities. Develop and execute a multi-year roadmap focused on observability, automation, platform resiliency, and operational excellence. Influence technology investment decisions and architectural direction to advance reliability capabilities across the enterprise. Serve as the executive sponsor and trusted advisor for store reliability, partnering with retail, pharmacy, digital, and corporate leadership. Reliability Engineering & Operational Excellence Establish and govern Service Level Objectives (SLOs), Service Level Agreements (SLAs), and error budgets for mission-critical store applications and services. Drive continuous improvements in availability, performance, scalability, and resilience across distributed technology environments. Lead enterprise major incident management activities, ensuring rapid detection, effective escalation, root-cause analysis, and lasting remediation. Foster a culture of accountability, operational excellence, and continuous improvement across engineering organizations. Observability, Monitoring & Automation Establish comprehensive observability capabilities, including advanced monitoring, logging, metrics collection, event correlation, and distributed tracing. Deliver end-to-end visibility into the health and performance of retail and pharmacy systems across thousands of locations. Drive automation initiatives that reduce manual effort, eliminate operational toil, and enable self-healing operational capabilities. Leverage AI and machine learning technologies to improve monitoring, predictive analytics, operational insights, and incident prevention. Technology & Platform Modernization Champion modern cloud, edge computing, and distributed systems architectures that enhance reliability and scalability. Partner with Product Engineering, Architecture, Infrastructure, Security, and Operations teams to embed reliability practices throughout the software development lifecycle. Ensure technology operations remain secure, compliant, and aligned with healthcare and retail regulatory requirements. Organizational Leadership & Talent Development Lead, mentor, and inspire large global teams of Site Reliability Engineers and engineering leaders. Build a high-performing, inclusive engineering culture focused on innovation, collaboration, and customer outcomes. Develop workforce planning strategies and talent pipelines to attract, retain, and grow world-class engineering talent. Promote leadership development and succession planning across the organization. Required Qualifications 15+ years of progressive technology leadership experience across infrastructure, operations, software engineering, or related disciplines. Significant experience leading Site Reliability Engineering, production operations, platform engineering, or large-scale reliability programs. Proven success managing complex, distributed technology environments, preferably in retail, healthcare, pharmacy, or other multi-site enterprise operations. Deep expertise in incident management, observability, automation, resiliency engineering, and operational excellence methodologies. Strong understanding of retail technology ecosystems, including POS systems, pharmacy applications, handheld devices, store servers, and network infrastructure. Demonstrated ability to lead enterprise-wide transformation initiatives and influence executive stakeholders. Exceptional communication, strategic thinking, decision-making, and problem-solving skills. Experience leading large-scale global teams and managing enterprise technology programs. Strong commitment to collaboration, inclusion, innovation, and team development. Preferred Qualifications Experience leading large SRE, infrastructure, or technology operations organizations within retail, healthcare, pharmacy, or similarly complex environments. Advanced knowledge of cloud platforms including AWS, Microsoft Azure, and Google Cloud Platform (GCP). Expertise with containerization and orchestration technologies such as Kubernetes and OpenShift. Hands-on familiarity with leading observability and monitoring platforms including Splunk, Dynatrace, Datadog, Prometheus, and Grafana. Strong understanding of regulatory and compliance requirements, including HIPAA, PCI DSS, and ADA standards. Proven experience leveraging AI and machine learning to enhance monitoring, automation, predictive operations, and incident management. Experience utilizing customer experience and digital analytics platforms such as Quantum Metric, Medallia, and Adobe Analytics to connect technology performance with business outcomes and customer experience metrics. Education Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical field preferred. Advanced degree (MBA, Master's, or equivalent) and/or relevant industry certifications are highly desirable. Pay Range The typical pay range for this role is: $175,100.00 - $334,750.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 10/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Job DescriptionJob Description Product Manager This company is located in Elkhart, IN. (Remote work flexibility) Want to work in a collaborative and growing culture with exciting opportunities for expansion? Like working in teams to accomplish projects and support customers? Then, we have the place for you! What We Offer: Stable, exciting, and collaborative work environment Excellent wages and steady pay increases Comprehensive Health & Wellness Benefits Retirement Program with Excellent Employer Match Paid Vacation and Holidays Open communication, informal recognition, and bonuses! And much more to motivated, results-oriented individuals who want to make a real difference in their community and role! Who We Are: WFCO Technologies is a vertically integrated producer of power conversion and digital control systems serving the Recreational Vehicle (RV) market for over 40 years. They are the industry leading premier electronics brand, "WFCO" power conversion products, which are preferred more than 4-to-1 by RV manufactures. With an emphasis on tech nology and digitalization of the RV, Power Pro is a category leading digital control system that is incorporating cutting edge technology to simplify and enhance the RVing experience. Would you enjoy working for a company focused on customized product design, lean manufacturing, and superior customer service to provide innovative, next-gen solutions to exceed industry demands? Then we have a great opportunity for you! What You'll Do: As the Product Manager you will identify user needs, define product strategy, and drive the development of WFCO's intelligent RV control system. You will collaborate closely with Engineering, OEM customers, and cross-functional teams to deliver reliable and innovative technology solutions that enhance the RV ownership experience. Your Accountabilities in the Role: Conducts research with RV owners, OEM customers, and end users to identify pain points, user needs, and opportunities for product innovation within the Power Pro platform. Develops product roadmaps, feature requirements, and product requirement documentation in collaboration with the Engineering Department to establish product feasibility and successful implementation. Defines product requirements, functional specifications, user stories, acceptance criteria, and system behaviors to support software and firmware development from concept through validation. Engages with RV owners, OEM customers, and internal stakeholders to continually understand market trends, gather product feedback, and identify opportunities for continuous improvement and innovation. Participates in product testing, prototype evaluations, and real-world usage simulations to validate product performance, identify improvements, and ensure a high-quality customer experience. Collaborates with and supports the Engineering, Firmware, UI, Sales, Marketing, Manufacturing, and Customer Support teams to prioritize development efforts, communicate product direction, and maximize product success. Position Requirements: Education: A Bachelor's Degree in Business, Electronics, Engineering, or similar; will consider an equivalent combination of education and experience. Experience: 3-5 years of Product Management experience with digital/software/application/ smart device technology. Experience with camping, marine, automotive, off-grid power and RV's is a plus. Certifications: N/A Functional Skills: Strong research, planning, organizing, and execution skills required; forward-thinking with strong analytical and critical thinking ability; high attention to details and accuracy with large amounts of data; advanced problem-solving through creative, out of the box, thinking; with a strong ability to conceptualize and create enhancements. Ability to analyze and evaluate complex data, understand market trends, and make data-driven decisions. Technology Aptitude/Skills: Advanced ability with technology with an understanding of Power Systems, DC Distribution, Control Protocols, and Digital Solutions. Understanding of the voice-enabled systems, smart technology/ smart home technology is a plus. Language Skills: Strong verbal and written skillset; able to present to and influence the team and customers. Leadership/Behaviors: Demonstrates a high customer-service, leadership, and support personality; able to work within and lead cross-functional teams; positive and optimistic; takes initiative and get things done; excellent with data yet personable with others; continuous learner; able to reflect and make well thought out decisions; creativity to create enhanced solutions targeted towards business goals. Strong relationship ability to partner with other departments, executives and customers. Collaborative with a "hands-on" approach to working with others. Culture Match Behaviors: Customer-oriented, collaborative, gets along well with others; yet be responsible to ensure the work is complete, on-time, and accurate. Other Important Information: Position Pay: Salary based on skills and experience. Reports To: Director of Engineering Core Hours: 7:00 am - 4:00 pm or 8:00 am - 5:00 pm (Flexible) Typical Work Week: Monday to Friday Direct Reports: None Work Conditions: Office/production environment Travel: 3-4 trips per year for RV Events and OEM Site Visits
09/23/2026
Full time
Job DescriptionJob Description Product Manager This company is located in Elkhart, IN. (Remote work flexibility) Want to work in a collaborative and growing culture with exciting opportunities for expansion? Like working in teams to accomplish projects and support customers? Then, we have the place for you! What We Offer: Stable, exciting, and collaborative work environment Excellent wages and steady pay increases Comprehensive Health & Wellness Benefits Retirement Program with Excellent Employer Match Paid Vacation and Holidays Open communication, informal recognition, and bonuses! And much more to motivated, results-oriented individuals who want to make a real difference in their community and role! Who We Are: WFCO Technologies is a vertically integrated producer of power conversion and digital control systems serving the Recreational Vehicle (RV) market for over 40 years. They are the industry leading premier electronics brand, "WFCO" power conversion products, which are preferred more than 4-to-1 by RV manufactures. With an emphasis on tech nology and digitalization of the RV, Power Pro is a category leading digital control system that is incorporating cutting edge technology to simplify and enhance the RVing experience. Would you enjoy working for a company focused on customized product design, lean manufacturing, and superior customer service to provide innovative, next-gen solutions to exceed industry demands? Then we have a great opportunity for you! What You'll Do: As the Product Manager you will identify user needs, define product strategy, and drive the development of WFCO's intelligent RV control system. You will collaborate closely with Engineering, OEM customers, and cross-functional teams to deliver reliable and innovative technology solutions that enhance the RV ownership experience. Your Accountabilities in the Role: Conducts research with RV owners, OEM customers, and end users to identify pain points, user needs, and opportunities for product innovation within the Power Pro platform. Develops product roadmaps, feature requirements, and product requirement documentation in collaboration with the Engineering Department to establish product feasibility and successful implementation. Defines product requirements, functional specifications, user stories, acceptance criteria, and system behaviors to support software and firmware development from concept through validation. Engages with RV owners, OEM customers, and internal stakeholders to continually understand market trends, gather product feedback, and identify opportunities for continuous improvement and innovation. Participates in product testing, prototype evaluations, and real-world usage simulations to validate product performance, identify improvements, and ensure a high-quality customer experience. Collaborates with and supports the Engineering, Firmware, UI, Sales, Marketing, Manufacturing, and Customer Support teams to prioritize development efforts, communicate product direction, and maximize product success. Position Requirements: Education: A Bachelor's Degree in Business, Electronics, Engineering, or similar; will consider an equivalent combination of education and experience. Experience: 3-5 years of Product Management experience with digital/software/application/ smart device technology. Experience with camping, marine, automotive, off-grid power and RV's is a plus. Certifications: N/A Functional Skills: Strong research, planning, organizing, and execution skills required; forward-thinking with strong analytical and critical thinking ability; high attention to details and accuracy with large amounts of data; advanced problem-solving through creative, out of the box, thinking; with a strong ability to conceptualize and create enhancements. Ability to analyze and evaluate complex data, understand market trends, and make data-driven decisions. Technology Aptitude/Skills: Advanced ability with technology with an understanding of Power Systems, DC Distribution, Control Protocols, and Digital Solutions. Understanding of the voice-enabled systems, smart technology/ smart home technology is a plus. Language Skills: Strong verbal and written skillset; able to present to and influence the team and customers. Leadership/Behaviors: Demonstrates a high customer-service, leadership, and support personality; able to work within and lead cross-functional teams; positive and optimistic; takes initiative and get things done; excellent with data yet personable with others; continuous learner; able to reflect and make well thought out decisions; creativity to create enhanced solutions targeted towards business goals. Strong relationship ability to partner with other departments, executives and customers. Collaborative with a "hands-on" approach to working with others. Culture Match Behaviors: Customer-oriented, collaborative, gets along well with others; yet be responsible to ensure the work is complete, on-time, and accurate. Other Important Information: Position Pay: Salary based on skills and experience. Reports To: Director of Engineering Core Hours: 7:00 am - 4:00 pm or 8:00 am - 5:00 pm (Flexible) Typical Work Week: Monday to Friday Direct Reports: None Work Conditions: Office/production environment Travel: 3-4 trips per year for RV Events and OEM Site Visits
