Job DescriptionJob DescriptionCompany Description RRD provides marketing, packaging, print, and business services to the world's most respected brands. The company's proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. Job Description ( denotes an "essential function") Coordinate workflow within the team, prioritizing jobs and delegating duties to associates. Assist the team in completing large or more complex jobs (i.e. large numbers of requests or high volumes of incoming/outgoing activities, expansive administrative support requests) Ensure team provides outstanding service to client, while building strong customer relationships. Immediately escalate any operational problems or issues to Lead, Supervisor or Manager. Produce required reports on schedule. Provide job intake services as prescribed by manager. Read, interpret and understand all requests (emails, phone, in-person, and forms). Communicate with manager and client on job or deadline issues. Conduct and direct quality assurance process to maintain efficient workflow and assure client satisfaction. Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines. Assess incoming requests selecting the best equipment and/or resources for successful completion Make sure team follows standard operating procedures at all times. Train new employees on policies and procedures. Load copiers with paper and toner as needed. Maintain all logs and reporting documentation as required. Additional duties may include client or manager requests, such as setting-up conference rooms with audio/visual equipment and/or furniture configuration, mail and messenger services, food and beverage services, assist with reception coverage, manage multiple phone lines and/or visitor check-in. Must be able to lift up to 50 lbs. on a regular basis. Adhere to Williams Lea policies in addition to client site policies. Use equipment and supplies in a cost-efficient manner. Qualifications High school diploma or equivalent. Minimum of three years' experience in office services preferably in a legal, banking or large corporate environment. Experience directing workflow in an organized manner to meet deadlines occurring quickly and simultaneously. Intermediate computer skills required, generally using Microsoft Office. Familiar with procedures supporting service line, such as mail, reprographics, or other administrative support services Skilled in the use of reprographics equipment, mail, phone and/or digital equipment and other office hardware and/or software, as applicable to service line. Demonstrates customer service skills needed to maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills. Attention to detail with emphasis on accuracy and quality. Ability to handle sensitive and/or confidential documents and information. Capable of demonstrating exemplary work ethics and professionalism at all times; maintains professional demeanor and composure at all customer service interactions. Ability to make independent decisions and use problem-solving skills and in line with appropriate standards/procedures. Excellent problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level. Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment. Must be self-motivated with positive can-do attitude. Additional Information The salary range for this role at the noted RRD location is $25.00 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans RRD is an Equal Opportunity Employer, including disability/veterans At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
09/21/2026
Full time
Job DescriptionJob DescriptionCompany Description RRD provides marketing, packaging, print, and business services to the world's most respected brands. The company's proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. Job Description ( denotes an "essential function") Coordinate workflow within the team, prioritizing jobs and delegating duties to associates. Assist the team in completing large or more complex jobs (i.e. large numbers of requests or high volumes of incoming/outgoing activities, expansive administrative support requests) Ensure team provides outstanding service to client, while building strong customer relationships. Immediately escalate any operational problems or issues to Lead, Supervisor or Manager. Produce required reports on schedule. Provide job intake services as prescribed by manager. Read, interpret and understand all requests (emails, phone, in-person, and forms). Communicate with manager and client on job or deadline issues. Conduct and direct quality assurance process to maintain efficient workflow and assure client satisfaction. Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines. Assess incoming requests selecting the best equipment and/or resources for successful completion Make sure team follows standard operating procedures at all times. Train new employees on policies and procedures. Load copiers with paper and toner as needed. Maintain all logs and reporting documentation as required. Additional duties may include client or manager requests, such as setting-up conference rooms with audio/visual equipment and/or furniture configuration, mail and messenger services, food and beverage services, assist with reception coverage, manage multiple phone lines and/or visitor check-in. Must be able to lift up to 50 lbs. on a regular basis. Adhere to Williams Lea policies in addition to client site policies. Use equipment and supplies in a cost-efficient manner. Qualifications High school diploma or equivalent. Minimum of three years' experience in office services preferably in a legal, banking or large corporate environment. Experience directing workflow in an organized manner to meet deadlines occurring quickly and simultaneously. Intermediate computer skills required, generally using Microsoft Office. Familiar with procedures supporting service line, such as mail, reprographics, or other administrative support services Skilled in the use of reprographics equipment, mail, phone and/or digital equipment and other office hardware and/or software, as applicable to service line. Demonstrates customer service skills needed to maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills. Attention to detail with emphasis on accuracy and quality. Ability to handle sensitive and/or confidential documents and information. Capable of demonstrating exemplary work ethics and professionalism at all times; maintains professional demeanor and composure at all customer service interactions. Ability to make independent decisions and use problem-solving skills and in line with appropriate standards/procedures. Excellent problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level. Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment. Must be self-motivated with positive can-do attitude. Additional Information The salary range for this role at the noted RRD location is $25.00 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans RRD is an Equal Opportunity Employer, including disability/veterans At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
The Industrial Solutions Network of CED
Omaha, Nebraska
Job DescriptionJob DescriptionAIMM Services is a specialized team dedicated to providing expert services and assessments to the manufacturing industry. As part of the Industrial Solutions Network, AIMM Services supports U.S. manufacturing businesses with solutions that enhance competitiveness and drive success. Our collaborative culture fosters both personal and professional growth, making AIMM an exciting place to build your career. Recruiting for: AR, KS, MO, & NE Position summary: Are you passionate about bridging the gap between Information Technology (IT) and Operational Technology (OT) in industrial environments? As an IT/OT Technician at AIMM Services, you'll play a key role in assessing, designing, and implementing enterprise-level software and hardware solutions for industrial and manufacturing clients. This role focuses on network security, infrastructure stability, and digital transformation, ensuring clients operate with secure, reliable, and scalable IT/OT systems. You'll work closely with clients in a consultative, solution-driven capacity, helping them optimize their technology landscape while collaborating with industry leaders such as Rockwell Automation, Cisco, Dell, Microsoft, and VMware. What you'll do: Technical Solutions: Implement and support solutions from leading technology partners (Rockwell, Cisco, Dell, Microsoft, etc.). Configure and deploy servers, network switches, firewalls, VPNs, and virtualized environments. Conduct network and cybersecurity assessments to identify risks and recommend solutions. Lead the deployment of IT/OT solutions, including FactoryTalk Services, ThinManager, VMWare, and AssetCentre. Develop standard operating procedures for IT and security offerings. Document findings and present them to technical and non-technical stakeholders. Client-Focused Solutions: Act as a trusted advisor, helping clients understand their IT/OT infrastructure and implement improvements. Collaborate with clients' IT and OT teams to ensure seamless integration of technologies. Provide technical education, training, and webinars to internal teams and clients. Support sales teams with expert insights into IT, security, and network solutions. What we're looking for: Bachelor's Degree in Electrical Engineering, Industrial Engineering, Computer Science, or IT (or equivalent experience). 3+ years of experience in network engineering, IT infrastructure, or cybersecurity. Hands-on expertise with network hardware, virtualization, and industrial control systems. Proficiency in configuring routers, switches, firewalls, servers, VPNs, and Microsoft environments. Industry certifications such as CCENT, CCNA, VCA, VCP, GICSP (preferred). Strong understanding of ISA, ANSI, NEMA, NEC, NIST standards (preferred). Excellent problem-solving, analytical, and communication skills. Travel Requirements: 50% - 75% travel to meet clients and oversee implementations. If you're ready to drive innovation at the intersection of IT and OT, apply today and take the next step in your career! The Industrial Solutions Network is part of Consolidated Electrical Distributors, CED Inc. CED is an Equal Opportunity Employer/Disability and Veteran Status. For more information visit: Please Note: This is NOT the official application for this position. The official application will be sent later in the interview process. NOTE: This job description is not designed to cover or contain a comprehensive listing of all required activities, duties or responsibilities. Other duties, responsibilities, and activities may be assigned at any time; with or without notice. We are an Equal Opportunity Employer - Disability Veteran All references to Company/We mean CONSOLIDATED ELECTRICAL DISTRIBUTORS Powered by JazzHR aict3t0b3Q
09/21/2026
Full time
Job DescriptionJob DescriptionAIMM Services is a specialized team dedicated to providing expert services and assessments to the manufacturing industry. As part of the Industrial Solutions Network, AIMM Services supports U.S. manufacturing businesses with solutions that enhance competitiveness and drive success. Our collaborative culture fosters both personal and professional growth, making AIMM an exciting place to build your career. Recruiting for: AR, KS, MO, & NE Position summary: Are you passionate about bridging the gap between Information Technology (IT) and Operational Technology (OT) in industrial environments? As an IT/OT Technician at AIMM Services, you'll play a key role in assessing, designing, and implementing enterprise-level software and hardware solutions for industrial and manufacturing clients. This role focuses on network security, infrastructure stability, and digital transformation, ensuring clients operate with secure, reliable, and scalable IT/OT systems. You'll work closely with clients in a consultative, solution-driven capacity, helping them optimize their technology landscape while collaborating with industry leaders such as Rockwell Automation, Cisco, Dell, Microsoft, and VMware. What you'll do: Technical Solutions: Implement and support solutions from leading technology partners (Rockwell, Cisco, Dell, Microsoft, etc.). Configure and deploy servers, network switches, firewalls, VPNs, and virtualized environments. Conduct network and cybersecurity assessments to identify risks and recommend solutions. Lead the deployment of IT/OT solutions, including FactoryTalk Services, ThinManager, VMWare, and AssetCentre. Develop standard operating procedures for IT and security offerings. Document findings and present them to technical and non-technical stakeholders. Client-Focused Solutions: Act as a trusted advisor, helping clients understand their IT/OT infrastructure and implement improvements. Collaborate with clients' IT and OT teams to ensure seamless integration of technologies. Provide technical education, training, and webinars to internal teams and clients. Support sales teams with expert insights into IT, security, and network solutions. What we're looking for: Bachelor's Degree in Electrical Engineering, Industrial Engineering, Computer Science, or IT (or equivalent experience). 3+ years of experience in network engineering, IT infrastructure, or cybersecurity. Hands-on expertise with network hardware, virtualization, and industrial control systems. Proficiency in configuring routers, switches, firewalls, servers, VPNs, and Microsoft environments. Industry certifications such as CCENT, CCNA, VCA, VCP, GICSP (preferred). Strong understanding of ISA, ANSI, NEMA, NEC, NIST standards (preferred). Excellent problem-solving, analytical, and communication skills. Travel Requirements: 50% - 75% travel to meet clients and oversee implementations. If you're ready to drive innovation at the intersection of IT and OT, apply today and take the next step in your career! The Industrial Solutions Network is part of Consolidated Electrical Distributors, CED Inc. CED is an Equal Opportunity Employer/Disability and Veteran Status. For more information visit: Please Note: This is NOT the official application for this position. The official application will be sent later in the interview process. NOTE: This job description is not designed to cover or contain a comprehensive listing of all required activities, duties or responsibilities. Other duties, responsibilities, and activities may be assigned at any time; with or without notice. We are an Equal Opportunity Employer - Disability Veteran All references to Company/We mean CONSOLIDATED ELECTRICAL DISTRIBUTORS Powered by JazzHR aict3t0b3Q
Job DescriptionJob DescriptionCompany Description RRD provides marketing, packaging, print, and business services to the world's most respected brands. The company's proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. Job Description ( denotes an "essential function") Coordinate workflow within the team, prioritizing jobs and delegating duties to associates. Assist the team in completing large or more complex jobs (i.e. large numbers of requests or high volumes of incoming/outgoing activities, expansive administrative support requests) Ensure team provides outstanding service to client, while building strong customer relationships. Immediately escalate any operational problems or issues to Lead, Supervisor or Manager. Produce required reports on schedule. Provide job intake services as prescribed by manager. Read, interpret and understand all requests (emails, phone, in-person, and forms). Communicate with manager and client on job or deadline issues. Conduct and direct quality assurance process to maintain efficient workflow and assure client satisfaction. Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines. Assess incoming requests selecting the best equipment and/or resources for successful completion Make sure team follows standard operating procedures at all times. Train new employees on policies and procedures. Load copiers with paper and toner as needed. Maintain all logs and reporting documentation as required. Additional duties may include client or manager requests, such as setting-up conference rooms with audio/visual equipment and/or furniture configuration, mail and messenger services, food and beverage services, assist with reception coverage, manage multiple phone lines and/or visitor check-in. Must be able to lift up to 50 lbs. on a regular basis. Adhere to Williams Lea policies in addition to client site policies. Use equipment and supplies in a cost-efficient manner. Qualifications High school diploma or equivalent. Minimum of three years' experience in office services preferably in a legal, banking or large corporate environment. Experience directing workflow in an organized manner to meet deadlines occurring quickly and simultaneously. Intermediate computer skills required, generally using Microsoft Office. Familiar with procedures supporting service line, such as mail, reprographics, or other administrative support services Skilled in the use of reprographics equipment, mail, phone and/or digital equipment and other office hardware and/or software, as applicable to service line. Demonstrates customer service skills needed to maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills. Attention to detail with emphasis on accuracy and quality. Ability to handle sensitive and/or confidential documents and information. Capable of demonstrating exemplary work ethics and professionalism at all times; maintains professional demeanor and composure at all customer service interactions. Ability to make independent decisions and use problem-solving skills and in line with appropriate standards/procedures. Excellent problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level. Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment. Must be self-motivated with positive can-do attitude. Additional Information The salary range for this role at the noted RRD location is $25.00 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans RRD is an Equal Opportunity Employer, including disability/veterans At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
09/21/2026
Full time
Job DescriptionJob DescriptionCompany Description RRD provides marketing, packaging, print, and business services to the world's most respected brands. The company's proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. Job Description ( denotes an "essential function") Coordinate workflow within the team, prioritizing jobs and delegating duties to associates. Assist the team in completing large or more complex jobs (i.e. large numbers of requests or high volumes of incoming/outgoing activities, expansive administrative support requests) Ensure team provides outstanding service to client, while building strong customer relationships. Immediately escalate any operational problems or issues to Lead, Supervisor or Manager. Produce required reports on schedule. Provide job intake services as prescribed by manager. Read, interpret and understand all requests (emails, phone, in-person, and forms). Communicate with manager and client on job or deadline issues. Conduct and direct quality assurance process to maintain efficient workflow and assure client satisfaction. Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines. Assess incoming requests selecting the best equipment and/or resources for successful completion Make sure team follows standard operating procedures at all times. Train new employees on policies and procedures. Load copiers with paper and toner as needed. Maintain all logs and reporting documentation as required. Additional duties may include client or manager requests, such as setting-up conference rooms with audio/visual equipment and/or furniture configuration, mail and messenger services, food and beverage services, assist with reception coverage, manage multiple phone lines and/or visitor check-in. Must be able to lift up to 50 lbs. on a regular basis. Adhere to Williams Lea policies in addition to client site policies. Use equipment and supplies in a cost-efficient manner. Qualifications High school diploma or equivalent. Minimum of three years' experience in office services preferably in a legal, banking or large corporate environment. Experience directing workflow in an organized manner to meet deadlines occurring quickly and simultaneously. Intermediate computer skills required, generally using Microsoft Office. Familiar with procedures supporting service line, such as mail, reprographics, or other administrative support services Skilled in the use of reprographics equipment, mail, phone and/or digital equipment and other office hardware and/or software, as applicable to service line. Demonstrates customer service skills needed to maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills. Attention to detail with emphasis on accuracy and quality. Ability to handle sensitive and/or confidential documents and information. Capable of demonstrating exemplary work ethics and professionalism at all times; maintains professional demeanor and composure at all customer service interactions. Ability to make independent decisions and use problem-solving skills and in line with appropriate standards/procedures. Excellent problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level. Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment. Must be self-motivated with positive can-do attitude. Additional Information The salary range for this role at the noted RRD location is $25.00 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans RRD is an Equal Opportunity Employer, including disability/veterans At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
Job DescriptionJob DescriptionCompany Description RRD provides marketing, packaging, print, and business services to the world's most respected brands. The company's proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. Job Description ( denotes an "essential function") Coordinate workflow within the team, prioritizing jobs and delegating duties to associates. Assist the team in completing large or more complex jobs (i.e. large numbers of requests or high volumes of incoming/outgoing activities, expansive administrative support requests) Ensure team provides outstanding service to client, while building strong customer relationships. Immediately escalate any operational problems or issues to Lead, Supervisor or Manager. Produce required reports on schedule. Provide job intake services as prescribed by manager. Read, interpret and understand all requests (emails, phone, in-person, and forms). Communicate with manager and client on job or deadline issues. Conduct and direct quality assurance process to maintain efficient workflow and assure client satisfaction. Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines. Assess incoming requests selecting the best equipment and/or resources for successful completion Make sure team follows standard operating procedures at all times. Train new employees on policies and procedures. Load copiers with paper and toner as needed. Maintain all logs and reporting documentation as required. Additional duties may include client or manager requests, such as setting-up conference rooms with audio/visual equipment and/or furniture configuration, mail and messenger services, food and beverage services, assist with reception coverage, manage multiple phone lines and/or visitor check-in. Must be able to lift up to 50 lbs. on a regular basis. Adhere to Williams Lea policies in addition to client site policies. Use equipment and supplies in a cost-efficient manner. Qualifications High school diploma or equivalent. Minimum of three years' experience in office services preferably in a legal, banking or large corporate environment. Experience directing workflow in an organized manner to meet deadlines occurring quickly and simultaneously. Intermediate computer skills required, generally using Microsoft Office. Familiar with procedures supporting service line, such as mail, reprographics, or other administrative support services Skilled in the use of reprographics equipment, mail, phone and/or digital equipment and other office hardware and/or software, as applicable to service line. Demonstrates customer service skills needed to maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills. Attention to detail with emphasis on accuracy and quality. Ability to handle sensitive and/or confidential documents and information. Capable of demonstrating exemplary work ethics and professionalism at all times; maintains professional demeanor and composure at all customer service interactions. Ability to make independent decisions and use problem-solving skills and in line with appropriate standards/procedures. Excellent problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level. Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment. Must be self-motivated with positive can-do attitude. Additional Information The salary range for this role at the noted RRD location is $25.00 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans RRD is an Equal Opportunity Employer, including disability/veterans At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
09/21/2026
Full time
Job DescriptionJob DescriptionCompany Description RRD provides marketing, packaging, print, and business services to the world's most respected brands. The company's proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. Job Description ( denotes an "essential function") Coordinate workflow within the team, prioritizing jobs and delegating duties to associates. Assist the team in completing large or more complex jobs (i.e. large numbers of requests or high volumes of incoming/outgoing activities, expansive administrative support requests) Ensure team provides outstanding service to client, while building strong customer relationships. Immediately escalate any operational problems or issues to Lead, Supervisor or Manager. Produce required reports on schedule. Provide job intake services as prescribed by manager. Read, interpret and understand all requests (emails, phone, in-person, and forms). Communicate with manager and client on job or deadline issues. Conduct and direct quality assurance process to maintain efficient workflow and assure client satisfaction. Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines. Assess incoming requests selecting the best equipment and/or resources for successful completion Make sure team follows standard operating procedures at all times. Train new employees on policies and procedures. Load copiers with paper and toner as needed. Maintain all logs and reporting documentation as required. Additional duties may include client or manager requests, such as setting-up conference rooms with audio/visual equipment and/or furniture configuration, mail and messenger services, food and beverage services, assist with reception coverage, manage multiple phone lines and/or visitor check-in. Must be able to lift up to 50 lbs. on a regular basis. Adhere to Williams Lea policies in addition to client site policies. Use equipment and supplies in a cost-efficient manner. Qualifications High school diploma or equivalent. Minimum of three years' experience in office services preferably in a legal, banking or large corporate environment. Experience directing workflow in an organized manner to meet deadlines occurring quickly and simultaneously. Intermediate computer skills required, generally using Microsoft Office. Familiar with procedures supporting service line, such as mail, reprographics, or other administrative support services Skilled in the use of reprographics equipment, mail, phone and/or digital equipment and other office hardware and/or software, as applicable to service line. Demonstrates customer service skills needed to maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills. Attention to detail with emphasis on accuracy and quality. Ability to handle sensitive and/or confidential documents and information. Capable of demonstrating exemplary work ethics and professionalism at all times; maintains professional demeanor and composure at all customer service interactions. Ability to make independent decisions and use problem-solving skills and in line with appropriate standards/procedures. Excellent problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level. Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment. Must be self-motivated with positive can-do attitude. Additional Information The salary range for this role at the noted RRD location is $25.00 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans RRD is an Equal Opportunity Employer, including disability/veterans At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
Job DescriptionJob Description$110,000 to $160,000 JOB SUMMARY We are seeking a Senior Technical Project Manager to own and drive complex, high visibility technology initiatives from concept through global deployment. This role requires a seasoned technical leader who thrives in ambiguity, navigates complexity with ease, and is comfortable rolling up their sleeves to deeply understand technologies that power modern retail experiences. Curiosity, technical breadth, and strong execution discipline are essential. DIRECT REPORTS None SCOPE & ACCOUNTABILITY This role owns the full lifecycle of complex, high-visibility technology programs-from initial scoping and architecture through global deployment and long-term support. The Senior Technical Project Manager serves as the central technical authority and primary client-facing leader for large-scale retail technology initiatives, with initial focus on multi-phase LED video wall programs for a major retail brand. This position carries direct accountability for program outcomes across scope, timeline, budget, and quality, while simultaneously building and maintaining high-trust relationships with engineers, designers, fabricators, and manufacturing partners across global time zones. The role operates with significant autonomy and is expected to make high-impact decisions that shape both client experience and internal capability. KEY RESPONSIBILITIES Technical Leadership & Oversight Provide senior-level oversight across multiple concurrent technology programs, ensuring technical feasibility, design excellence, and flawless execution within scope, timeline, and budget. Evaluate project opportunities, define high-level architecture, determine resource needs, and guide teams through complex decision-making. Lead the development and integration of hardware, software, and physical display systems, ensuring seamless performance in demanding retail environments. Build and maintain high-trust relationships with engineers, designers, fabricators, and manufacturing partners across global time zones. Define technical requirements, develop comprehensive technology BOMs, and guide sourcing, procurement, and estimation strategies. Program & Stakeholder Management Serve as the primary technical point of contact for clients, translating their goals into actionable technical plans and delivering executive-level communication. Oversee large-scale project roadmaps, risk mitigation strategies, and milestone tracking across multiple parallel workstreams. Maintain and evolve technical documentation, including wiring schematics, integration maps, digital die lines, and BOMs. Define and implement documentation standards, QA processes, and best practices for installation, support, and troubleshooting. Lead internal and external status meetings, delivering clear updates to senior stakeholders. Hands-On Technical Execution Personally evaluate, test, and validate technology solutions as part of pre-sale exploration, prototyping, and client demonstrations. Build quick-turn prototypes and technology demos that support new business development and innovation initiatives. Act as a tier-two escalation point for complex troubleshooting, ensuring issues are resolved swiftly and root causes are understood. Partner with technology vendors to scope, assess, and co-develop solutions tailored for retail activation. Cross-Functional Leadership & Collaboration Operate as the central hub between engineering, design, production, sourcing, and client teams-translating technical details into clear, actionable insights. Foster an inclusive and collaborative environment that encourages experimentation, knowledge sharing, and creative problem-solving. Anticipate communication gaps and proactively bridge them across technical and non-technical stakeholders. Mentor junior team members and contribute to scaling technical project management capabilities across the organization. KEY INTERFACES (NON-REPORTING) This role collaborates consistently with the following teams and functions outside its direct reporting structure: Engineering and Software Development teams (hardware/software integration), Design and Creative teams (retail experience and display design), Production and Fabrication teams (manufacturing and physical build), Sourcing and Procurement teams (vendor and component management), Client stakeholders and executive sponsors, Technology Vendors and LED/digital signage suppliers, Global Manufacturing Partners (including production facilities in China), and Installation and Field Support teams. KEY PERFORMANCE INDICATORS Success in this role will be measured against metrics including but not limited to: • On-time and on-budget delivery rate across assigned technology programs • Client satisfaction scores and retention on managed accounts • Prototype and demo quality as measured by client approval and conversion • Speed and effectiveness of issue resolution (escalation response time) • Accuracy and completeness of technical documentation (BOMs, schematics, integration maps) • Cross-functional team feedback on communication clarity and collaboration • Adherence to QA standards and reduction in post-installation defects QUALIFICATIONS Education: Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field preferred; equivalent work experience accepted. Experience: Minimum 5 years of experience in a technical project management role within experiential, retail, hardware, software, or systems integration environments. Technical Knowledge: • Strong foundation in both hardware and software systems with ability to engage in deep technical discussions • Prior experience with LED systems, digital signage, and retail technology highly preferred • Familiarity with wiring schematics, integration maps, and technology BOMs • Hands-on technical aptitude (e.g., PC building, coding, home networking, video editing, or interactive technology tinkering) Program Management Skills: • Proven track record managing large, multi-stakeholder programs with competing priorities • Experience developing and maintaining technical documentation, QA processes, and installation standards • Proficiency in project management tools and methodologies Communication & Leadership: • Exceptional communication and leadership presence with demonstrated client-facing skills • Ability to translate complex technical information for non-technical audiences • Experience presenting to executive-level stakeholders Other Requirements: • Ability to travel approximately 30% of the time (domestic and international, including China) • Availability for weekly calls with teams in China across time zones LEADERSHIP ATTRIBUTES & PERSONAL CHARACTERISTICS Strategic & Innovative Thinker: Approaches problems with a forward-thinking mindset, comfortable owning high-impact decisions and operating with autonomy in ambiguous situations. Exceptional Communicator: Able to simplify technical complexity for any audience-from engineers to C-suite executives-with clarity, confidence, and precision. Trust Builder: Earns credibility through deep preparation, technical intelligence, and consistent execution. Develops high-trust relationships with clients, vendors, and internal teams alike. Relentless Problem Solver: Thrives under pressure with a track record of delivering results. Approaches obstacles with a solutions-oriented mindset and never leaves an issue unresolved. Collaborative Influencer: Skilled at guiding cross-functional decisions and rallying diverse teams behind a shared goal without formal authority. Passionate About Retail Technology: Genuinely energized by leveraging technology to create best-in-class customer experiences in physical retail environments. Highly Organized & Detail-Oriented: Consistently meets deadlines, maintains rigorous documentation standards, and keeps complex programs on track simultaneously. Self-Driven & Proactive: Takes initiative without being prompted, anticipates needs before they arise, and is energized by building what doesn't yet exist. Positive Can-Do Attitude: Willing to jump in wherever and whenever needed, bringing energy and optimism to a fast-paced, dynamic work environment. ESSENTIAL FUNCTIONS Working conditions are in a normal office environment. While performing the duties of this job, the employee is regularly required to walk, sit, and stand, using hands to handle, finger, or feel objects, tools, or controls. Occasionally, the employee must crouch or kneel. The employee must occasionally exert or lift up to 20 pounds. Successful performance requires good eyesight with or without corrective lenses. Requires long periods of time working at a computer and includes phone work. Travel up to 30% of the time is required and is an essential function of this position. DISCLAIMER The above information has been designed to indicate the general nature and level of work performed by employees within this classification and may be amended at any time at the sole discretion of the Employer. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
09/21/2026
Full time
Job DescriptionJob Description$110,000 to $160,000 JOB SUMMARY We are seeking a Senior Technical Project Manager to own and drive complex, high visibility technology initiatives from concept through global deployment. This role requires a seasoned technical leader who thrives in ambiguity, navigates complexity with ease, and is comfortable rolling up their sleeves to deeply understand technologies that power modern retail experiences. Curiosity, technical breadth, and strong execution discipline are essential. DIRECT REPORTS None SCOPE & ACCOUNTABILITY This role owns the full lifecycle of complex, high-visibility technology programs-from initial scoping and architecture through global deployment and long-term support. The Senior Technical Project Manager serves as the central technical authority and primary client-facing leader for large-scale retail technology initiatives, with initial focus on multi-phase LED video wall programs for a major retail brand. This position carries direct accountability for program outcomes across scope, timeline, budget, and quality, while simultaneously building and maintaining high-trust relationships with engineers, designers, fabricators, and manufacturing partners across global time zones. The role operates with significant autonomy and is expected to make high-impact decisions that shape both client experience and internal capability. KEY RESPONSIBILITIES Technical Leadership & Oversight Provide senior-level oversight across multiple concurrent technology programs, ensuring technical feasibility, design excellence, and flawless execution within scope, timeline, and budget. Evaluate project opportunities, define high-level architecture, determine resource needs, and guide teams through complex decision-making. Lead the development and integration of hardware, software, and physical display systems, ensuring seamless performance in demanding retail environments. Build and maintain high-trust relationships with engineers, designers, fabricators, and manufacturing partners across global time zones. Define technical requirements, develop comprehensive technology BOMs, and guide sourcing, procurement, and estimation strategies. Program & Stakeholder Management Serve as the primary technical point of contact for clients, translating their goals into actionable technical plans and delivering executive-level communication. Oversee large-scale project roadmaps, risk mitigation strategies, and milestone tracking across multiple parallel workstreams. Maintain and evolve technical documentation, including wiring schematics, integration maps, digital die lines, and BOMs. Define and implement documentation standards, QA processes, and best practices for installation, support, and troubleshooting. Lead internal and external status meetings, delivering clear updates to senior stakeholders. Hands-On Technical Execution Personally evaluate, test, and validate technology solutions as part of pre-sale exploration, prototyping, and client demonstrations. Build quick-turn prototypes and technology demos that support new business development and innovation initiatives. Act as a tier-two escalation point for complex troubleshooting, ensuring issues are resolved swiftly and root causes are understood. Partner with technology vendors to scope, assess, and co-develop solutions tailored for retail activation. Cross-Functional Leadership & Collaboration Operate as the central hub between engineering, design, production, sourcing, and client teams-translating technical details into clear, actionable insights. Foster an inclusive and collaborative environment that encourages experimentation, knowledge sharing, and creative problem-solving. Anticipate communication gaps and proactively bridge them across technical and non-technical stakeholders. Mentor junior team members and contribute to scaling technical project management capabilities across the organization. KEY INTERFACES (NON-REPORTING) This role collaborates consistently with the following teams and functions outside its direct reporting structure: Engineering and Software Development teams (hardware/software integration), Design and Creative teams (retail experience and display design), Production and Fabrication teams (manufacturing and physical build), Sourcing and Procurement teams (vendor and component management), Client stakeholders and executive sponsors, Technology Vendors and LED/digital signage suppliers, Global Manufacturing Partners (including production facilities in China), and Installation and Field Support teams. KEY PERFORMANCE INDICATORS Success in this role will be measured against metrics including but not limited to: • On-time and on-budget delivery rate across assigned technology programs • Client satisfaction scores and retention on managed accounts • Prototype and demo quality as measured by client approval and conversion • Speed and effectiveness of issue resolution (escalation response time) • Accuracy and completeness of technical documentation (BOMs, schematics, integration maps) • Cross-functional team feedback on communication clarity and collaboration • Adherence to QA standards and reduction in post-installation defects QUALIFICATIONS Education: Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field preferred; equivalent work experience accepted. Experience: Minimum 5 years of experience in a technical project management role within experiential, retail, hardware, software, or systems integration environments. Technical Knowledge: • Strong foundation in both hardware and software systems with ability to engage in deep technical discussions • Prior experience with LED systems, digital signage, and retail technology highly preferred • Familiarity with wiring schematics, integration maps, and technology BOMs • Hands-on technical aptitude (e.g., PC building, coding, home networking, video editing, or interactive technology tinkering) Program Management Skills: • Proven track record managing large, multi-stakeholder programs with competing priorities • Experience developing and maintaining technical documentation, QA processes, and installation standards • Proficiency in project management tools and methodologies Communication & Leadership: • Exceptional communication and leadership presence with demonstrated client-facing skills • Ability to translate complex technical information for non-technical audiences • Experience presenting to executive-level stakeholders Other Requirements: • Ability to travel approximately 30% of the time (domestic and international, including China) • Availability for weekly calls with teams in China across time zones LEADERSHIP ATTRIBUTES & PERSONAL CHARACTERISTICS Strategic & Innovative Thinker: Approaches problems with a forward-thinking mindset, comfortable owning high-impact decisions and operating with autonomy in ambiguous situations. Exceptional Communicator: Able to simplify technical complexity for any audience-from engineers to C-suite executives-with clarity, confidence, and precision. Trust Builder: Earns credibility through deep preparation, technical intelligence, and consistent execution. Develops high-trust relationships with clients, vendors, and internal teams alike. Relentless Problem Solver: Thrives under pressure with a track record of delivering results. Approaches obstacles with a solutions-oriented mindset and never leaves an issue unresolved. Collaborative Influencer: Skilled at guiding cross-functional decisions and rallying diverse teams behind a shared goal without formal authority. Passionate About Retail Technology: Genuinely energized by leveraging technology to create best-in-class customer experiences in physical retail environments. Highly Organized & Detail-Oriented: Consistently meets deadlines, maintains rigorous documentation standards, and keeps complex programs on track simultaneously. Self-Driven & Proactive: Takes initiative without being prompted, anticipates needs before they arise, and is energized by building what doesn't yet exist. Positive Can-Do Attitude: Willing to jump in wherever and whenever needed, bringing energy and optimism to a fast-paced, dynamic work environment. ESSENTIAL FUNCTIONS Working conditions are in a normal office environment. While performing the duties of this job, the employee is regularly required to walk, sit, and stand, using hands to handle, finger, or feel objects, tools, or controls. Occasionally, the employee must crouch or kneel. The employee must occasionally exert or lift up to 20 pounds. Successful performance requires good eyesight with or without corrective lenses. Requires long periods of time working at a computer and includes phone work. Travel up to 30% of the time is required and is an essential function of this position. DISCLAIMER The above information has been designed to indicate the general nature and level of work performed by employees within this classification and may be amended at any time at the sole discretion of the Employer. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Job DescriptionJob Description$110,000 to $160,000 JOB SUMMARY We are seeking a Senior Technical Project Manager to own and drive complex, high visibility technology initiatives from concept through global deployment. This role requires a seasoned technical leader who thrives in ambiguity, navigates complexity with ease, and is comfortable rolling up their sleeves to deeply understand technologies that power modern retail experiences. Curiosity, technical breadth, and strong execution discipline are essential. DIRECT REPORTS None SCOPE & ACCOUNTABILITY This role owns the full lifecycle of complex, high-visibility technology programs-from initial scoping and architecture through global deployment and long-term support. The Senior Technical Project Manager serves as the central technical authority and primary client-facing leader for large-scale retail technology initiatives, with initial focus on multi-phase LED video wall programs for a major retail brand. This position carries direct accountability for program outcomes across scope, timeline, budget, and quality, while simultaneously building and maintaining high-trust relationships with engineers, designers, fabricators, and manufacturing partners across global time zones. The role operates with significant autonomy and is expected to make high-impact decisions that shape both client experience and internal capability. KEY RESPONSIBILITIES Technical Leadership & Oversight Provide senior-level oversight across multiple concurrent technology programs, ensuring technical feasibility, design excellence, and flawless execution within scope, timeline, and budget. Evaluate project opportunities, define high-level architecture, determine resource needs, and guide teams through complex decision-making. Lead the development and integration of hardware, software, and physical display systems, ensuring seamless performance in demanding retail environments. Build and maintain high-trust relationships with engineers, designers, fabricators, and manufacturing partners across global time zones. Define technical requirements, develop comprehensive technology BOMs, and guide sourcing, procurement, and estimation strategies. Program & Stakeholder Management Serve as the primary technical point of contact for clients, translating their goals into actionable technical plans and delivering executive-level communication. Oversee large-scale project roadmaps, risk mitigation strategies, and milestone tracking across multiple parallel workstreams. Maintain and evolve technical documentation, including wiring schematics, integration maps, digital die lines, and BOMs. Define and implement documentation standards, QA processes, and best practices for installation, support, and troubleshooting. Lead internal and external status meetings, delivering clear updates to senior stakeholders. Hands-On Technical Execution Personally evaluate, test, and validate technology solutions as part of pre-sale exploration, prototyping, and client demonstrations. Build quick-turn prototypes and technology demos that support new business development and innovation initiatives. Act as a tier-two escalation point for complex troubleshooting, ensuring issues are resolved swiftly and root causes are understood. Partner with technology vendors to scope, assess, and co-develop solutions tailored for retail activation. Cross-Functional Leadership & Collaboration Operate as the central hub between engineering, design, production, sourcing, and client teams-translating technical details into clear, actionable insights. Foster an inclusive and collaborative environment that encourages experimentation, knowledge sharing, and creative problem-solving. Anticipate communication gaps and proactively bridge them across technical and non-technical stakeholders. Mentor junior team members and contribute to scaling technical project management capabilities across the organization. KEY INTERFACES (NON-REPORTING) This role collaborates consistently with the following teams and functions outside its direct reporting structure: Engineering and Software Development teams (hardware/software integration), Design and Creative teams (retail experience and display design), Production and Fabrication teams (manufacturing and physical build), Sourcing and Procurement teams (vendor and component management), Client stakeholders and executive sponsors, Technology Vendors and LED/digital signage suppliers, Global Manufacturing Partners (including production facilities in China), and Installation and Field Support teams. KEY PERFORMANCE INDICATORS Success in this role will be measured against metrics including but not limited to: • On-time and on-budget delivery rate across assigned technology programs • Client satisfaction scores and retention on managed accounts • Prototype and demo quality as measured by client approval and conversion • Speed and effectiveness of issue resolution (escalation response time) • Accuracy and completeness of technical documentation (BOMs, schematics, integration maps) • Cross-functional team feedback on communication clarity and collaboration • Adherence to QA standards and reduction in post-installation defects QUALIFICATIONS Education: Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field preferred; equivalent work experience accepted. Experience: Minimum 5 years of experience in a technical project management role within experiential, retail, hardware, software, or systems integration environments. Technical Knowledge: • Strong foundation in both hardware and software systems with ability to engage in deep technical discussions • Prior experience with LED systems, digital signage, and retail technology highly preferred • Familiarity with wiring schematics, integration maps, and technology BOMs • Hands-on technical aptitude (e.g., PC building, coding, home networking, video editing, or interactive technology tinkering) Program Management Skills: • Proven track record managing large, multi-stakeholder programs with competing priorities • Experience developing and maintaining technical documentation, QA processes, and installation standards • Proficiency in project management tools and methodologies Communication & Leadership: • Exceptional communication and leadership presence with demonstrated client-facing skills • Ability to translate complex technical information for non-technical audiences • Experience presenting to executive-level stakeholders Other Requirements: • Ability to travel approximately 30% of the time (domestic and international, including China) • Availability for weekly calls with teams in China across time zones LEADERSHIP ATTRIBUTES & PERSONAL CHARACTERISTICS Strategic & Innovative Thinker: Approaches problems with a forward-thinking mindset, comfortable owning high-impact decisions and operating with autonomy in ambiguous situations. Exceptional Communicator: Able to simplify technical complexity for any audience-from engineers to C-suite executives-with clarity, confidence, and precision. Trust Builder: Earns credibility through deep preparation, technical intelligence, and consistent execution. Develops high-trust relationships with clients, vendors, and internal teams alike. Relentless Problem Solver: Thrives under pressure with a track record of delivering results. Approaches obstacles with a solutions-oriented mindset and never leaves an issue unresolved. Collaborative Influencer: Skilled at guiding cross-functional decisions and rallying diverse teams behind a shared goal without formal authority. Passionate About Retail Technology: Genuinely energized by leveraging technology to create best-in-class customer experiences in physical retail environments. Highly Organized & Detail-Oriented: Consistently meets deadlines, maintains rigorous documentation standards, and keeps complex programs on track simultaneously. Self-Driven & Proactive: Takes initiative without being prompted, anticipates needs before they arise, and is energized by building what doesn't yet exist. Positive Can-Do Attitude: Willing to jump in wherever and whenever needed, bringing energy and optimism to a fast-paced, dynamic work environment. ESSENTIAL FUNCTIONS Working conditions are in a normal office environment. While performing the duties of this job, the employee is regularly required to walk, sit, and stand, using hands to handle, finger, or feel objects, tools, or controls. Occasionally, the employee must crouch or kneel. The employee must occasionally exert or lift up to 20 pounds. Successful performance requires good eyesight with or without corrective lenses. Requires long periods of time working at a computer and includes phone work. Travel up to 30% of the time is required and is an essential function of this position. DISCLAIMER The above information has been designed to indicate the general nature and level of work performed by employees within this classification and may be amended at any time at the sole discretion of the Employer. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
09/21/2026
Full time
Job DescriptionJob Description$110,000 to $160,000 JOB SUMMARY We are seeking a Senior Technical Project Manager to own and drive complex, high visibility technology initiatives from concept through global deployment. This role requires a seasoned technical leader who thrives in ambiguity, navigates complexity with ease, and is comfortable rolling up their sleeves to deeply understand technologies that power modern retail experiences. Curiosity, technical breadth, and strong execution discipline are essential. DIRECT REPORTS None SCOPE & ACCOUNTABILITY This role owns the full lifecycle of complex, high-visibility technology programs-from initial scoping and architecture through global deployment and long-term support. The Senior Technical Project Manager serves as the central technical authority and primary client-facing leader for large-scale retail technology initiatives, with initial focus on multi-phase LED video wall programs for a major retail brand. This position carries direct accountability for program outcomes across scope, timeline, budget, and quality, while simultaneously building and maintaining high-trust relationships with engineers, designers, fabricators, and manufacturing partners across global time zones. The role operates with significant autonomy and is expected to make high-impact decisions that shape both client experience and internal capability. KEY RESPONSIBILITIES Technical Leadership & Oversight Provide senior-level oversight across multiple concurrent technology programs, ensuring technical feasibility, design excellence, and flawless execution within scope, timeline, and budget. Evaluate project opportunities, define high-level architecture, determine resource needs, and guide teams through complex decision-making. Lead the development and integration of hardware, software, and physical display systems, ensuring seamless performance in demanding retail environments. Build and maintain high-trust relationships with engineers, designers, fabricators, and manufacturing partners across global time zones. Define technical requirements, develop comprehensive technology BOMs, and guide sourcing, procurement, and estimation strategies. Program & Stakeholder Management Serve as the primary technical point of contact for clients, translating their goals into actionable technical plans and delivering executive-level communication. Oversee large-scale project roadmaps, risk mitigation strategies, and milestone tracking across multiple parallel workstreams. Maintain and evolve technical documentation, including wiring schematics, integration maps, digital die lines, and BOMs. Define and implement documentation standards, QA processes, and best practices for installation, support, and troubleshooting. Lead internal and external status meetings, delivering clear updates to senior stakeholders. Hands-On Technical Execution Personally evaluate, test, and validate technology solutions as part of pre-sale exploration, prototyping, and client demonstrations. Build quick-turn prototypes and technology demos that support new business development and innovation initiatives. Act as a tier-two escalation point for complex troubleshooting, ensuring issues are resolved swiftly and root causes are understood. Partner with technology vendors to scope, assess, and co-develop solutions tailored for retail activation. Cross-Functional Leadership & Collaboration Operate as the central hub between engineering, design, production, sourcing, and client teams-translating technical details into clear, actionable insights. Foster an inclusive and collaborative environment that encourages experimentation, knowledge sharing, and creative problem-solving. Anticipate communication gaps and proactively bridge them across technical and non-technical stakeholders. Mentor junior team members and contribute to scaling technical project management capabilities across the organization. KEY INTERFACES (NON-REPORTING) This role collaborates consistently with the following teams and functions outside its direct reporting structure: Engineering and Software Development teams (hardware/software integration), Design and Creative teams (retail experience and display design), Production and Fabrication teams (manufacturing and physical build), Sourcing and Procurement teams (vendor and component management), Client stakeholders and executive sponsors, Technology Vendors and LED/digital signage suppliers, Global Manufacturing Partners (including production facilities in China), and Installation and Field Support teams. KEY PERFORMANCE INDICATORS Success in this role will be measured against metrics including but not limited to: • On-time and on-budget delivery rate across assigned technology programs • Client satisfaction scores and retention on managed accounts • Prototype and demo quality as measured by client approval and conversion • Speed and effectiveness of issue resolution (escalation response time) • Accuracy and completeness of technical documentation (BOMs, schematics, integration maps) • Cross-functional team feedback on communication clarity and collaboration • Adherence to QA standards and reduction in post-installation defects QUALIFICATIONS Education: Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field preferred; equivalent work experience accepted. Experience: Minimum 5 years of experience in a technical project management role within experiential, retail, hardware, software, or systems integration environments. Technical Knowledge: • Strong foundation in both hardware and software systems with ability to engage in deep technical discussions • Prior experience with LED systems, digital signage, and retail technology highly preferred • Familiarity with wiring schematics, integration maps, and technology BOMs • Hands-on technical aptitude (e.g., PC building, coding, home networking, video editing, or interactive technology tinkering) Program Management Skills: • Proven track record managing large, multi-stakeholder programs with competing priorities • Experience developing and maintaining technical documentation, QA processes, and installation standards • Proficiency in project management tools and methodologies Communication & Leadership: • Exceptional communication and leadership presence with demonstrated client-facing skills • Ability to translate complex technical information for non-technical audiences • Experience presenting to executive-level stakeholders Other Requirements: • Ability to travel approximately 30% of the time (domestic and international, including China) • Availability for weekly calls with teams in China across time zones LEADERSHIP ATTRIBUTES & PERSONAL CHARACTERISTICS Strategic & Innovative Thinker: Approaches problems with a forward-thinking mindset, comfortable owning high-impact decisions and operating with autonomy in ambiguous situations. Exceptional Communicator: Able to simplify technical complexity for any audience-from engineers to C-suite executives-with clarity, confidence, and precision. Trust Builder: Earns credibility through deep preparation, technical intelligence, and consistent execution. Develops high-trust relationships with clients, vendors, and internal teams alike. Relentless Problem Solver: Thrives under pressure with a track record of delivering results. Approaches obstacles with a solutions-oriented mindset and never leaves an issue unresolved. Collaborative Influencer: Skilled at guiding cross-functional decisions and rallying diverse teams behind a shared goal without formal authority. Passionate About Retail Technology: Genuinely energized by leveraging technology to create best-in-class customer experiences in physical retail environments. Highly Organized & Detail-Oriented: Consistently meets deadlines, maintains rigorous documentation standards, and keeps complex programs on track simultaneously. Self-Driven & Proactive: Takes initiative without being prompted, anticipates needs before they arise, and is energized by building what doesn't yet exist. Positive Can-Do Attitude: Willing to jump in wherever and whenever needed, bringing energy and optimism to a fast-paced, dynamic work environment. ESSENTIAL FUNCTIONS Working conditions are in a normal office environment. While performing the duties of this job, the employee is regularly required to walk, sit, and stand, using hands to handle, finger, or feel objects, tools, or controls. Occasionally, the employee must crouch or kneel. The employee must occasionally exert or lift up to 20 pounds. Successful performance requires good eyesight with or without corrective lenses. Requires long periods of time working at a computer and includes phone work. Travel up to 30% of the time is required and is an essential function of this position. DISCLAIMER The above information has been designed to indicate the general nature and level of work performed by employees within this classification and may be amended at any time at the sole discretion of the Employer. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Job DescriptionJob Description Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world's relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and human-centered. You'll own a workstream inside a larger, mid-stream program, picking up a system that already has an MVP in flight and driving it through rollout and V2 definition. WHAT YOU'LL DO Own the day-to-day management of a workstream within the broader program Coordinate across teams to keep the MVP rollout on track and moving toward production Drive definition and scoping for V2, working with stakeholders to nail down requirements Apply tactical analysis to understand the technical details of the work, not just the schedule Track progress, dependencies, and timelines for a workstream operating inside a larger program Surface risks and blockers early and work with technical leads to resolve them Keep stakeholders aligned on status, decisions, and tradeoffs throughout rollout and V2 planning Report progress clearly to program leadership and the client WHAT WE'RE LOOKING FOR 5+ years experience managing a workstream or project within a larger, multi-team program Background in financial services, with exposure to payments, credit, debit, or ACH systems Background in software engineering, tactical or technical analysis Comfort working in environments where an MVP is live and the focus is shifting to rollout and next-phase definition Experience scaling a team, including planning for and onboarding new engineers Familiarity with AWS Strong stakeholder management skills, including the ability to translate technical detail for non-technical audiences A clear communicator who can coordinate across technical and business teams without losing precision Our success over the past 20 years is rooted in our exceptional team, which thrives in a culture of collaboration, creativity, and continuous learning. We are proud to offer our employees a range of benefits, including competitive compensation, professional development opportunities, and flexible work arrangements, all designed to help them thrive. As we continue to expand, we remain committed to cultivating an environment where people feel valued, have a voice, and are given the tools to grow-both personally and professionally-while pushing the boundaries of innovation in the fintech industry. Minimum Degree Required: Bachelor's Degree, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required
09/21/2026
Full time
Job DescriptionJob Description Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world's relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and human-centered. You'll own a workstream inside a larger, mid-stream program, picking up a system that already has an MVP in flight and driving it through rollout and V2 definition. WHAT YOU'LL DO Own the day-to-day management of a workstream within the broader program Coordinate across teams to keep the MVP rollout on track and moving toward production Drive definition and scoping for V2, working with stakeholders to nail down requirements Apply tactical analysis to understand the technical details of the work, not just the schedule Track progress, dependencies, and timelines for a workstream operating inside a larger program Surface risks and blockers early and work with technical leads to resolve them Keep stakeholders aligned on status, decisions, and tradeoffs throughout rollout and V2 planning Report progress clearly to program leadership and the client WHAT WE'RE LOOKING FOR 5+ years experience managing a workstream or project within a larger, multi-team program Background in financial services, with exposure to payments, credit, debit, or ACH systems Background in software engineering, tactical or technical analysis Comfort working in environments where an MVP is live and the focus is shifting to rollout and next-phase definition Experience scaling a team, including planning for and onboarding new engineers Familiarity with AWS Strong stakeholder management skills, including the ability to translate technical detail for non-technical audiences A clear communicator who can coordinate across technical and business teams without losing precision Our success over the past 20 years is rooted in our exceptional team, which thrives in a culture of collaboration, creativity, and continuous learning. We are proud to offer our employees a range of benefits, including competitive compensation, professional development opportunities, and flexible work arrangements, all designed to help them thrive. As we continue to expand, we remain committed to cultivating an environment where people feel valued, have a voice, and are given the tools to grow-both personally and professionally-while pushing the boundaries of innovation in the fintech industry. Minimum Degree Required: Bachelor's Degree, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required
Job DescriptionJob Description Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world's relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and human-centered. You'll own a workstream inside a larger, mid-stream program, picking up a system that already has an MVP in flight and driving it through rollout and V2 definition. WHAT YOU'LL DO Own the day-to-day management of a workstream within the broader program Coordinate across teams to keep the MVP rollout on track and moving toward production Drive definition and scoping for V2, working with stakeholders to nail down requirements Apply tactical analysis to understand the technical details of the work, not just the schedule Track progress, dependencies, and timelines for a workstream operating inside a larger program Surface risks and blockers early and work with technical leads to resolve them Keep stakeholders aligned on status, decisions, and tradeoffs throughout rollout and V2 planning Report progress clearly to program leadership and the client WHAT WE'RE LOOKING FOR 5+ years experience managing a workstream or project within a larger, multi-team program Background in financial services, with exposure to payments, credit, debit, or ACH systems Background in software engineering, tactical or technical analysis Comfort working in environments where an MVP is live and the focus is shifting to rollout and next-phase definition Experience scaling a team, including planning for and onboarding new engineers Familiarity with AWS Strong stakeholder management skills, including the ability to translate technical detail for non-technical audiences A clear communicator who can coordinate across technical and business teams without losing precision Our success over the past 20 years is rooted in our exceptional team, which thrives in a culture of collaboration, creativity, and continuous learning. We are proud to offer our employees a range of benefits, including competitive compensation, professional development opportunities, and flexible work arrangements, all designed to help them thrive. As we continue to expand, we remain committed to cultivating an environment where people feel valued, have a voice, and are given the tools to grow-both personally and professionally-while pushing the boundaries of innovation in the fintech industry. Minimum Degree Required: Bachelor's Degree, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required
09/21/2026
Full time
Job DescriptionJob Description Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world's relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and human-centered. You'll own a workstream inside a larger, mid-stream program, picking up a system that already has an MVP in flight and driving it through rollout and V2 definition. WHAT YOU'LL DO Own the day-to-day management of a workstream within the broader program Coordinate across teams to keep the MVP rollout on track and moving toward production Drive definition and scoping for V2, working with stakeholders to nail down requirements Apply tactical analysis to understand the technical details of the work, not just the schedule Track progress, dependencies, and timelines for a workstream operating inside a larger program Surface risks and blockers early and work with technical leads to resolve them Keep stakeholders aligned on status, decisions, and tradeoffs throughout rollout and V2 planning Report progress clearly to program leadership and the client WHAT WE'RE LOOKING FOR 5+ years experience managing a workstream or project within a larger, multi-team program Background in financial services, with exposure to payments, credit, debit, or ACH systems Background in software engineering, tactical or technical analysis Comfort working in environments where an MVP is live and the focus is shifting to rollout and next-phase definition Experience scaling a team, including planning for and onboarding new engineers Familiarity with AWS Strong stakeholder management skills, including the ability to translate technical detail for non-technical audiences A clear communicator who can coordinate across technical and business teams without losing precision Our success over the past 20 years is rooted in our exceptional team, which thrives in a culture of collaboration, creativity, and continuous learning. We are proud to offer our employees a range of benefits, including competitive compensation, professional development opportunities, and flexible work arrangements, all designed to help them thrive. As we continue to expand, we remain committed to cultivating an environment where people feel valued, have a voice, and are given the tools to grow-both personally and professionally-while pushing the boundaries of innovation in the fintech industry. Minimum Degree Required: Bachelor's Degree, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required
Job DescriptionJob Description Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world's relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and human-centered. You'll own a workstream inside a larger, mid-stream program, picking up a system that already has an MVP in flight and driving it through rollout and V2 definition. WHAT YOU'LL DO Own the day-to-day management of a workstream within the broader program Coordinate across teams to keep the MVP rollout on track and moving toward production Drive definition and scoping for V2, working with stakeholders to nail down requirements Apply tactical analysis to understand the technical details of the work, not just the schedule Track progress, dependencies, and timelines for a workstream operating inside a larger program Surface risks and blockers early and work with technical leads to resolve them Keep stakeholders aligned on status, decisions, and tradeoffs throughout rollout and V2 planning Report progress clearly to program leadership and the client WHAT WE'RE LOOKING FOR 5+ years experience managing a workstream or project within a larger, multi-team program Background in financial services, with exposure to payments, credit, debit, or ACH systems Background in software engineering, tactical or technical analysis Comfort working in environments where an MVP is live and the focus is shifting to rollout and next-phase definition Experience scaling a team, including planning for and onboarding new engineers Familiarity with AWS Strong stakeholder management skills, including the ability to translate technical detail for non-technical audiences A clear communicator who can coordinate across technical and business teams without losing precision Our success over the past 20 years is rooted in our exceptional team, which thrives in a culture of collaboration, creativity, and continuous learning. We are proud to offer our employees a range of benefits, including competitive compensation, professional development opportunities, and flexible work arrangements, all designed to help them thrive. As we continue to expand, we remain committed to cultivating an environment where people feel valued, have a voice, and are given the tools to grow-both personally and professionally-while pushing the boundaries of innovation in the fintech industry. Minimum Degree Required: Bachelor's Degree, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required
09/21/2026
Full time
Job DescriptionJob Description Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world's relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and human-centered. You'll own a workstream inside a larger, mid-stream program, picking up a system that already has an MVP in flight and driving it through rollout and V2 definition. WHAT YOU'LL DO Own the day-to-day management of a workstream within the broader program Coordinate across teams to keep the MVP rollout on track and moving toward production Drive definition and scoping for V2, working with stakeholders to nail down requirements Apply tactical analysis to understand the technical details of the work, not just the schedule Track progress, dependencies, and timelines for a workstream operating inside a larger program Surface risks and blockers early and work with technical leads to resolve them Keep stakeholders aligned on status, decisions, and tradeoffs throughout rollout and V2 planning Report progress clearly to program leadership and the client WHAT WE'RE LOOKING FOR 5+ years experience managing a workstream or project within a larger, multi-team program Background in financial services, with exposure to payments, credit, debit, or ACH systems Background in software engineering, tactical or technical analysis Comfort working in environments where an MVP is live and the focus is shifting to rollout and next-phase definition Experience scaling a team, including planning for and onboarding new engineers Familiarity with AWS Strong stakeholder management skills, including the ability to translate technical detail for non-technical audiences A clear communicator who can coordinate across technical and business teams without losing precision Our success over the past 20 years is rooted in our exceptional team, which thrives in a culture of collaboration, creativity, and continuous learning. We are proud to offer our employees a range of benefits, including competitive compensation, professional development opportunities, and flexible work arrangements, all designed to help them thrive. As we continue to expand, we remain committed to cultivating an environment where people feel valued, have a voice, and are given the tools to grow-both personally and professionally-while pushing the boundaries of innovation in the fintech industry. Minimum Degree Required: Bachelor's Degree, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required
Job DescriptionJob DescriptionDexter Technologies Inc., is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions. We are actively seeking qualified candidates for the following position for our client: Senior IT Project Manager - Applications Type: Direct Hire Location: Columbia City, IN Key responsibilities include: Strong Project Management experience with good understanding of Agile frameworks. Experience Managing Applications, software development project implementations, custom built, COTS and SaaS solutions, upgrades, Cloud migrations and integrations Experience in Scrum project management with good understanding of traditional framework Responsible for all aspects of a project including managing milestones, identifying and tracking issues and risks, and driving the team to meet project goals. Partner with leadership and stakeholders to align ongoing efforts. Contributing to the team by participating in solution definition and removing roadblocks Establishing strong relationships with IT and business stakeholders. Managing budgets, forecasts and vendor teams; Coordinates vendor selection and contracting. Ensuring alignment of project objectives with the overall IT strategy and roadmap Ensures project or framework specific governance is implemented M&A experience and experience with integration is desired Additional experience: Experience with CRM implementation is a plus Experience with ERP implementation is a plus Experience in managing Infrastructure projects is a plus Technical knowledge/skills Advanced knowledge of IT standards, policies and procedures Advanced knowledge of Traditional and Agile frameworks Proficient working with technology platforms LEVEL BASED COMPETENCIES Level Based Competencies are to be designated based on job level and content. Strong Decision Making, Collaboration, conflict management, facilitation skills Excellent experience in dealing with C-level executives Ability to manage multiple priorities with competing deadlines Ability to drive deliverables through completion and hold team members accountable for their work Ability to identify potential risks and provide proactive mitigations Job / General knowledge/skills Positive can-do attitude, solutions-oriented and willingness to extend beyond day-to-day project manager responsibilities Strong ability in Interpersonal Communication, Problem Solving, Forward Thinking, Influencing Stakeholders Strong Adaptability and Sense of Ownership Strong ability to Build Relationships and Credibility with Management Strong Ability to Influence and Drive Cross Functional Decisions and Initiatives Leadership/Supervision Minimal to no Supervision and Oversight required Ability to present to the executive leadership team including the CEO Strong ability to provide feedback and apply feedback received to improve performance. Education/Experience Bachelor's Degree in Computer Science, Information Systems, or other related field or relevant experience 10+ years of managing initiatives in digital environment preferably in manufacturing area PMP and / or CSM certifications are highly desirable Flexible work from home options available.
09/21/2026
Full time
Job DescriptionJob DescriptionDexter Technologies Inc., is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions. We are actively seeking qualified candidates for the following position for our client: Senior IT Project Manager - Applications Type: Direct Hire Location: Columbia City, IN Key responsibilities include: Strong Project Management experience with good understanding of Agile frameworks. Experience Managing Applications, software development project implementations, custom built, COTS and SaaS solutions, upgrades, Cloud migrations and integrations Experience in Scrum project management with good understanding of traditional framework Responsible for all aspects of a project including managing milestones, identifying and tracking issues and risks, and driving the team to meet project goals. Partner with leadership and stakeholders to align ongoing efforts. Contributing to the team by participating in solution definition and removing roadblocks Establishing strong relationships with IT and business stakeholders. Managing budgets, forecasts and vendor teams; Coordinates vendor selection and contracting. Ensuring alignment of project objectives with the overall IT strategy and roadmap Ensures project or framework specific governance is implemented M&A experience and experience with integration is desired Additional experience: Experience with CRM implementation is a plus Experience with ERP implementation is a plus Experience in managing Infrastructure projects is a plus Technical knowledge/skills Advanced knowledge of IT standards, policies and procedures Advanced knowledge of Traditional and Agile frameworks Proficient working with technology platforms LEVEL BASED COMPETENCIES Level Based Competencies are to be designated based on job level and content. Strong Decision Making, Collaboration, conflict management, facilitation skills Excellent experience in dealing with C-level executives Ability to manage multiple priorities with competing deadlines Ability to drive deliverables through completion and hold team members accountable for their work Ability to identify potential risks and provide proactive mitigations Job / General knowledge/skills Positive can-do attitude, solutions-oriented and willingness to extend beyond day-to-day project manager responsibilities Strong ability in Interpersonal Communication, Problem Solving, Forward Thinking, Influencing Stakeholders Strong Adaptability and Sense of Ownership Strong ability to Build Relationships and Credibility with Management Strong Ability to Influence and Drive Cross Functional Decisions and Initiatives Leadership/Supervision Minimal to no Supervision and Oversight required Ability to present to the executive leadership team including the CEO Strong ability to provide feedback and apply feedback received to improve performance. Education/Experience Bachelor's Degree in Computer Science, Information Systems, or other related field or relevant experience 10+ years of managing initiatives in digital environment preferably in manufacturing area PMP and / or CSM certifications are highly desirable Flexible work from home options available.
Job DescriptionJob Description TRIGO Global Quality Solutions is seeking to fill a Sr. Team Lead Position in Princeton, IN Overall Purpose of a Sr. Team Lead Ensure customer satisfaction by providing quality services/support and by training, developing and motivating team members Provide leadership and guidance to site personnel Support and maintain a positive and productive atmosphere at sites Ensure all company and customer guidelines are upheld May Report to Site Manager / Site Supervisor / Sr. Site Leader / Site Leader Responsibilities Client relationship & Business development Establish and maintain relationships with customers and site personnel Daily communication with various stakeholders at the site level Operations Assist Site Leaders or Sr. Site Leaders as needed Train to the Site Leader position and flex up to support in this role as needed Train inspectors and validate adherence to process (ie: audits) Communicate changes in projects and work instructions to inspectors Document and report non-conformances to Site Leader/Supervisor Make independent judgments for subjective scenarios according to project needs Troubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to process flow, new criteria, spikes/spills Manage material movements using inventory management tools (ie: scanners) as needed Work as an inspector when required Comply with local and company Health & Safety legislation, laws, and policies Comply with all TRIGO and site specific customer policies Organization & management Facilitate communication of information within and between workgroups Assist in maintaining a 5S/6S working environment Technical Collect and maintain company reports and data Utilize company web portals to record required audits and documentation Other Any other duties as assigned Knowledge, skills, abilities Hard Skills Proficiency in English Excellent written and verbal communication skills Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook Proficient in the use of various gauges and measuring devices Demonstrated flexibility within a fast-paced challenging environment Ability to take initiative and handle highly sensitive and confidential material May require the ability to travel on a flexible schedule as needed for variable lengths of time and distances Walk and/or stand for long periods of time Lift / move 50 pounds Work in a repetitive environment to include one or more of the following: lift, twist, grasp, grip, reach, pull, push, bend, squat, kneel Work in an environment that may include exposure to extreme heat or cold, loud noises, moving mechanical parts or machinery, fumes and odors Values and Attitude Global team spirit Team player Caring for people Open-minded Excellence Reactive Resilient to pressure Rigorous Customer focus Client oriented Reliable & trustworthy Flexible Initiative Autonomous Innovative Daring Work experience 1+ year in Quality related position preferred Demonstrate leadership ability Education background High School Diploma or Equivalent About TRIGO Global Quality Solutions Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training. The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries. TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability. TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted Job Posted by ApplicantPro
09/21/2026
Full time
Job DescriptionJob Description TRIGO Global Quality Solutions is seeking to fill a Sr. Team Lead Position in Princeton, IN Overall Purpose of a Sr. Team Lead Ensure customer satisfaction by providing quality services/support and by training, developing and motivating team members Provide leadership and guidance to site personnel Support and maintain a positive and productive atmosphere at sites Ensure all company and customer guidelines are upheld May Report to Site Manager / Site Supervisor / Sr. Site Leader / Site Leader Responsibilities Client relationship & Business development Establish and maintain relationships with customers and site personnel Daily communication with various stakeholders at the site level Operations Assist Site Leaders or Sr. Site Leaders as needed Train to the Site Leader position and flex up to support in this role as needed Train inspectors and validate adherence to process (ie: audits) Communicate changes in projects and work instructions to inspectors Document and report non-conformances to Site Leader/Supervisor Make independent judgments for subjective scenarios according to project needs Troubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to process flow, new criteria, spikes/spills Manage material movements using inventory management tools (ie: scanners) as needed Work as an inspector when required Comply with local and company Health & Safety legislation, laws, and policies Comply with all TRIGO and site specific customer policies Organization & management Facilitate communication of information within and between workgroups Assist in maintaining a 5S/6S working environment Technical Collect and maintain company reports and data Utilize company web portals to record required audits and documentation Other Any other duties as assigned Knowledge, skills, abilities Hard Skills Proficiency in English Excellent written and verbal communication skills Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook Proficient in the use of various gauges and measuring devices Demonstrated flexibility within a fast-paced challenging environment Ability to take initiative and handle highly sensitive and confidential material May require the ability to travel on a flexible schedule as needed for variable lengths of time and distances Walk and/or stand for long periods of time Lift / move 50 pounds Work in a repetitive environment to include one or more of the following: lift, twist, grasp, grip, reach, pull, push, bend, squat, kneel Work in an environment that may include exposure to extreme heat or cold, loud noises, moving mechanical parts or machinery, fumes and odors Values and Attitude Global team spirit Team player Caring for people Open-minded Excellence Reactive Resilient to pressure Rigorous Customer focus Client oriented Reliable & trustworthy Flexible Initiative Autonomous Innovative Daring Work experience 1+ year in Quality related position preferred Demonstrate leadership ability Education background High School Diploma or Equivalent About TRIGO Global Quality Solutions Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training. The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries. TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability. TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted Job Posted by ApplicantPro
Job DescriptionJob Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Technical Delivery Manager Are you a technical leader who thrives at the intersection of complex agile delivery, strategic account growth, and executive relationship building? Deliver high-impact digital transformations. Appian Customer Success is obsessed with ensuring our customers achieve remarkable business results through high-value technology engagements. The Delivery Management team is directly responsible for driving customer growth through deep technical expertise, trusted advisory, and demonstrated results. Working in close alignment with Appian Sales and Partners, we lead innovative implementations and turn complex corporate visions into scalable software solutions. As a Technical Delivery Manager (TDM), you will own two of Appian's most critical corporate objectives: orchestrating flawless software delivery and unlocking exponential account growth. This role is unique because it blends technical delivery mastery with strategic account management. You won't just oversee timelines; you will partner with architects, product designers, and client executives to manage large-scale enterprise programs powered by our AI-Powered Process Automation platform. This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams. What You'll Do Orchestrate Agile Delivery: Oversee all aspects of agile program management for Appian-led engagements, proactively managing delivery risks and removing project impediments. Drive Strategic Growth: Partner with front-line sales representatives to qualify opportunities, identify enterprise problems, position services, and execute account expansion strategies. Manage Financial Portfolios: Successfully oversee a complex book of business, utilizing rigorous financial management tools and performance metrics to ensure profitability. Architect Application Roadmaps: Analyze customer strategic goals to build compelling business cases, define high-value use cases, and map long-term digital transformation journeys. Cultivate Executive Relationships: Establish and maintain deep, trusted relationships with key client stakeholders, buyers, influencers, and delivery partners. Lead Cross-Functional Teams: Team with software architects and product designers to design, construct, and deploy Enterprise-Grade Orchestration solutions. Required Qualifications Degree: Bachelor of Science or Bachelor of Arts degree in Computer Science, Engineering, Information Systems, Mathematics, or a related technical/analytical field. Agile Leadership: 5+ years of experience in an Agile delivery environment, with at least 1 year of direct experience leading technology implementation teams. Financial Account Management: Proven experience managing a portfolio or book of business using structured financial tools, forecasting, and budgets. Value-Based Selling: Demonstrated expertise using value selling methods to build compelling business cases and financial benefits for client proposals. Travel: Willingness to travel 10% or less annually to support vital customer engagements. Preferred Qualifications Industry Frameworks: Professional background within Intel and/or 4th Estate, with an Active Government Top Secret Clearance Enterprise Architecture: Experience within software consulting specializing in CRM, ERP, Data Integration Architecture, Enterprise Application Integration (EAI), or master data management. The base salary range provided represents a good faith and reasonable estimate of the range at the time of posting. In addition to the base salary, this position is eligible for a government clearance differential. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $125,000-$250,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations. Our platform is known for its unique power, reliability, and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X. Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice
09/21/2026
Full time
Job DescriptionJob Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Technical Delivery Manager Are you a technical leader who thrives at the intersection of complex agile delivery, strategic account growth, and executive relationship building? Deliver high-impact digital transformations. Appian Customer Success is obsessed with ensuring our customers achieve remarkable business results through high-value technology engagements. The Delivery Management team is directly responsible for driving customer growth through deep technical expertise, trusted advisory, and demonstrated results. Working in close alignment with Appian Sales and Partners, we lead innovative implementations and turn complex corporate visions into scalable software solutions. As a Technical Delivery Manager (TDM), you will own two of Appian's most critical corporate objectives: orchestrating flawless software delivery and unlocking exponential account growth. This role is unique because it blends technical delivery mastery with strategic account management. You won't just oversee timelines; you will partner with architects, product designers, and client executives to manage large-scale enterprise programs powered by our AI-Powered Process Automation platform. This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams. What You'll Do Orchestrate Agile Delivery: Oversee all aspects of agile program management for Appian-led engagements, proactively managing delivery risks and removing project impediments. Drive Strategic Growth: Partner with front-line sales representatives to qualify opportunities, identify enterprise problems, position services, and execute account expansion strategies. Manage Financial Portfolios: Successfully oversee a complex book of business, utilizing rigorous financial management tools and performance metrics to ensure profitability. Architect Application Roadmaps: Analyze customer strategic goals to build compelling business cases, define high-value use cases, and map long-term digital transformation journeys. Cultivate Executive Relationships: Establish and maintain deep, trusted relationships with key client stakeholders, buyers, influencers, and delivery partners. Lead Cross-Functional Teams: Team with software architects and product designers to design, construct, and deploy Enterprise-Grade Orchestration solutions. Required Qualifications Degree: Bachelor of Science or Bachelor of Arts degree in Computer Science, Engineering, Information Systems, Mathematics, or a related technical/analytical field. Agile Leadership: 5+ years of experience in an Agile delivery environment, with at least 1 year of direct experience leading technology implementation teams. Financial Account Management: Proven experience managing a portfolio or book of business using structured financial tools, forecasting, and budgets. Value-Based Selling: Demonstrated expertise using value selling methods to build compelling business cases and financial benefits for client proposals. Travel: Willingness to travel 10% or less annually to support vital customer engagements. Preferred Qualifications Industry Frameworks: Professional background within Intel and/or 4th Estate, with an Active Government Top Secret Clearance Enterprise Architecture: Experience within software consulting specializing in CRM, ERP, Data Integration Architecture, Enterprise Application Integration (EAI), or master data management. The base salary range provided represents a good faith and reasonable estimate of the range at the time of posting. In addition to the base salary, this position is eligible for a government clearance differential. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $125,000-$250,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations. Our platform is known for its unique power, reliability, and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X. Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice
Job DescriptionJob Description J5 Consulting is a Maryland based company established in 2006 to provide computing and consulting services for government and commercial entities. Our services improve Information System networking performance and compliance and protect electronic assets from loss and compromise. We welcome your application to receive consideration for the following position. Introduction The Sponsor's Digital Support Modernization office provides quality Enterprise IT collaborations and integration across IT programs in support of Executive strategic priorities. The multi-faceted team interfaces with several IT Executive programs. These collaboration efforts provide a wide-range of capabilities and business needs, from human resources, finances, acquisitions, medical, security, travel, supply chain, facilities, and support integration. Required Skills and Demonstrated Experience: Demonstrated experience program management and system integration managing successful IT complex programs; facilitating and participating in meetings and information sessions; coordinating IT program schedules; creating/distributing minutes and action items; tracing action items for successful completion. Demonstrated experience preparing program plans and reports, to include budget spend plans. Demonstrated experience analyzing functional business applications and design specifications for functional activities and translating to IT requirements. Demonstrated experience preparing technical proposals for presentation to engineering review boards for approval. Demonstrated experience evaluating cloud strategy and services, and selecting appropriate cloud services to design and deploy a capability based on given requirements. Demonstrated experience designing, developing, and maintaining various network environments, including modern/current cloud environments. Demonstrated experience building current technology servers and workstations: providing technical configuration, setup, installation services, hardware and coordination, and maintaining to current workstation and server operating system and software updates/patching versions. Demonstrated experience providing the best possible cyber defense capability to protect the Sponsor's IT assets from all manner of cyber threats, attacks, and exploitation. Demonstrated experience planning, designing, testing, implementing, monitoring and maintaining an organization's computer and network security architecture, infrastructure, policies, and procedures; experience designing, implementing, and achieving approval to operate for IT systems. Demonstrated experience leading Scrum Teams in using Agile methodology and leveraging scrum practices to deliver high quality products and services to customers. Demonstrated experience organizing and communicating both verbally and written to include editing documents for varied audiences and senior level executives. Demonstrated experience composing technical documents including user's manuals, training materials, installation guides, troubleshooting guides, and reports Highly Desired Skills and Demonstrated Experience: Demonstrated experience reviewing network requirements to assess enterprise options, impact, network performance, and providing advice on the most practical and cost-beneficial approach for Sponsor consideration. Demonstrated experience coordinating, reviewing, and integrating the deliverables of information and technology architects into cohesive solutions, roadmaps, and integrated deliveries and architectures. Demonstrated experience organizing and structuring solutions of complex challenges, including the ability to plan projects, meet objectives, assess risks and develop mitigation strategies, manage schedules, and the development of contingency plans Demonstrated experience briefing customers, stakeholders, and management (at various levels) on enterprise program capabilities and statuses. Demonstrated experience with cloud services and infrastructure. _ US Citizenship: This position requires US Citizenship. Verification of US Citizenship to meet federal government security requirements will be confirmed. Security Clearance: The successful candidate must have an active U.S. Government Top Secret Security Clearance with a Full Scope Polygraph. Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. Travel: This position is expected to be onsite. The position will be located within the Washington Metropolitan Area (WMA). Local travel/POV will be on an as needed basis, within the local place of performance. Join J5 Consulting and Grow Your Cybersecurity Career At J5, we're a team of innovators protecting organizations from evolving cyber threats. With 18+ years of success in government and commercial sectors, we offer meaningful opportunities to grow your career. Enjoy comprehensive benefits, including: 100% employer-paid health coverage a 6% 401(k) match PTO tuition reimbursement bonuses professional development, and more. Ready to make an impact? Explore our open positions and apply today. Powered by JazzHR EXOyZ0T4db
09/21/2026
Full time
Job DescriptionJob Description J5 Consulting is a Maryland based company established in 2006 to provide computing and consulting services for government and commercial entities. Our services improve Information System networking performance and compliance and protect electronic assets from loss and compromise. We welcome your application to receive consideration for the following position. Introduction The Sponsor's Digital Support Modernization office provides quality Enterprise IT collaborations and integration across IT programs in support of Executive strategic priorities. The multi-faceted team interfaces with several IT Executive programs. These collaboration efforts provide a wide-range of capabilities and business needs, from human resources, finances, acquisitions, medical, security, travel, supply chain, facilities, and support integration. Required Skills and Demonstrated Experience: Demonstrated experience program management and system integration managing successful IT complex programs; facilitating and participating in meetings and information sessions; coordinating IT program schedules; creating/distributing minutes and action items; tracing action items for successful completion. Demonstrated experience preparing program plans and reports, to include budget spend plans. Demonstrated experience analyzing functional business applications and design specifications for functional activities and translating to IT requirements. Demonstrated experience preparing technical proposals for presentation to engineering review boards for approval. Demonstrated experience evaluating cloud strategy and services, and selecting appropriate cloud services to design and deploy a capability based on given requirements. Demonstrated experience designing, developing, and maintaining various network environments, including modern/current cloud environments. Demonstrated experience building current technology servers and workstations: providing technical configuration, setup, installation services, hardware and coordination, and maintaining to current workstation and server operating system and software updates/patching versions. Demonstrated experience providing the best possible cyber defense capability to protect the Sponsor's IT assets from all manner of cyber threats, attacks, and exploitation. Demonstrated experience planning, designing, testing, implementing, monitoring and maintaining an organization's computer and network security architecture, infrastructure, policies, and procedures; experience designing, implementing, and achieving approval to operate for IT systems. Demonstrated experience leading Scrum Teams in using Agile methodology and leveraging scrum practices to deliver high quality products and services to customers. Demonstrated experience organizing and communicating both verbally and written to include editing documents for varied audiences and senior level executives. Demonstrated experience composing technical documents including user's manuals, training materials, installation guides, troubleshooting guides, and reports Highly Desired Skills and Demonstrated Experience: Demonstrated experience reviewing network requirements to assess enterprise options, impact, network performance, and providing advice on the most practical and cost-beneficial approach for Sponsor consideration. Demonstrated experience coordinating, reviewing, and integrating the deliverables of information and technology architects into cohesive solutions, roadmaps, and integrated deliveries and architectures. Demonstrated experience organizing and structuring solutions of complex challenges, including the ability to plan projects, meet objectives, assess risks and develop mitigation strategies, manage schedules, and the development of contingency plans Demonstrated experience briefing customers, stakeholders, and management (at various levels) on enterprise program capabilities and statuses. Demonstrated experience with cloud services and infrastructure. _ US Citizenship: This position requires US Citizenship. Verification of US Citizenship to meet federal government security requirements will be confirmed. Security Clearance: The successful candidate must have an active U.S. Government Top Secret Security Clearance with a Full Scope Polygraph. Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. Travel: This position is expected to be onsite. The position will be located within the Washington Metropolitan Area (WMA). Local travel/POV will be on an as needed basis, within the local place of performance. Join J5 Consulting and Grow Your Cybersecurity Career At J5, we're a team of innovators protecting organizations from evolving cyber threats. With 18+ years of success in government and commercial sectors, we offer meaningful opportunities to grow your career. Enjoy comprehensive benefits, including: 100% employer-paid health coverage a 6% 401(k) match PTO tuition reimbursement bonuses professional development, and more. Ready to make an impact? Explore our open positions and apply today. Powered by JazzHR EXOyZ0T4db
Job DescriptionJob Description J5 Consulting is a Maryland based company established in 2006 to provide computing and consulting services for government and commercial entities. Our services improve Information System networking performance and compliance and protect electronic assets from loss and compromise. We welcome your application to receive consideration for the following position. Introduction The Sponsor's Digital Support Modernization office provides quality Enterprise IT collaborations and integration across IT programs in support of Executive strategic priorities. The multi-faceted team interfaces with several IT Executive programs. These collaboration efforts provide a wide-range of capabilities and business needs, from human resources, finances, acquisitions, medical, security, travel, supply chain, facilities, and support integration. Required Skills and Demonstrated Experience: Demonstrated experience program management and system integration managing successful IT complex programs; facilitating and participating in meetings and information sessions; coordinating IT program schedules; creating/distributing minutes and action items; tracing action items for successful completion. Demonstrated experience preparing program plans and reports, to include budget spend plans. Demonstrated experience analyzing functional business applications and design specifications for functional activities and translating to IT requirements. Demonstrated experience preparing technical proposals for presentation to engineering review boards for approval. Demonstrated experience evaluating cloud strategy and services, and selecting appropriate cloud services to design and deploy a capability based on given requirements. Demonstrated experience designing, developing, and maintaining various network environments, including modern/current cloud environments. Demonstrated experience building current technology servers and workstations: providing technical configuration, setup, installation services, hardware and coordination, and maintaining to current workstation and server operating system and software updates/patching versions. Demonstrated experience providing the best possible cyber defense capability to protect the Sponsor's IT assets from all manner of cyber threats, attacks, and exploitation. Demonstrated experience planning, designing, testing, implementing, monitoring and maintaining an organization's computer and network security architecture, infrastructure, policies, and procedures; experience designing, implementing, and achieving approval to operate for IT systems. Demonstrated experience leading Scrum Teams in using Agile methodology and leveraging scrum practices to deliver high quality products and services to customers. Demonstrated experience organizing and communicating both verbally and written to include editing documents for varied audiences and senior level executives. Demonstrated experience composing technical documents including user's manuals, training materials, installation guides, troubleshooting guides, and reports Highly Desired Skills and Demonstrated Experience: Demonstrated experience reviewing network requirements to assess enterprise options, impact, network performance, and providing advice on the most practical and cost-beneficial approach for Sponsor consideration. Demonstrated experience coordinating, reviewing, and integrating the deliverables of information and technology architects into cohesive solutions, roadmaps, and integrated deliveries and architectures. Demonstrated experience organizing and structuring solutions of complex challenges, including the ability to plan projects, meet objectives, assess risks and develop mitigation strategies, manage schedules, and the development of contingency plans Demonstrated experience briefing customers, stakeholders, and management (at various levels) on enterprise program capabilities and statuses. Demonstrated experience with cloud services and infrastructure. _ US Citizenship: This position requires US Citizenship. Verification of US Citizenship to meet federal government security requirements will be confirmed. Security Clearance: The successful candidate must have an active U.S. Government Top Secret Security Clearance with a Full Scope Polygraph. Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. Travel: This position is expected to be onsite. The position will be located within the Washington Metropolitan Area (WMA). Local travel/POV will be on an as needed basis, within the local place of performance. Join J5 Consulting and Grow Your Cybersecurity Career At J5, we're a team of innovators protecting organizations from evolving cyber threats. With 18+ years of success in government and commercial sectors, we offer meaningful opportunities to grow your career. Enjoy comprehensive benefits, including: 100% employer-paid health coverage a 6% 401(k) match PTO tuition reimbursement bonuses professional development, and more. Ready to make an impact? Explore our open positions and apply today. Powered by JazzHR EXOyZ0T4db
09/21/2026
Full time
Job DescriptionJob Description J5 Consulting is a Maryland based company established in 2006 to provide computing and consulting services for government and commercial entities. Our services improve Information System networking performance and compliance and protect electronic assets from loss and compromise. We welcome your application to receive consideration for the following position. Introduction The Sponsor's Digital Support Modernization office provides quality Enterprise IT collaborations and integration across IT programs in support of Executive strategic priorities. The multi-faceted team interfaces with several IT Executive programs. These collaboration efforts provide a wide-range of capabilities and business needs, from human resources, finances, acquisitions, medical, security, travel, supply chain, facilities, and support integration. Required Skills and Demonstrated Experience: Demonstrated experience program management and system integration managing successful IT complex programs; facilitating and participating in meetings and information sessions; coordinating IT program schedules; creating/distributing minutes and action items; tracing action items for successful completion. Demonstrated experience preparing program plans and reports, to include budget spend plans. Demonstrated experience analyzing functional business applications and design specifications for functional activities and translating to IT requirements. Demonstrated experience preparing technical proposals for presentation to engineering review boards for approval. Demonstrated experience evaluating cloud strategy and services, and selecting appropriate cloud services to design and deploy a capability based on given requirements. Demonstrated experience designing, developing, and maintaining various network environments, including modern/current cloud environments. Demonstrated experience building current technology servers and workstations: providing technical configuration, setup, installation services, hardware and coordination, and maintaining to current workstation and server operating system and software updates/patching versions. Demonstrated experience providing the best possible cyber defense capability to protect the Sponsor's IT assets from all manner of cyber threats, attacks, and exploitation. Demonstrated experience planning, designing, testing, implementing, monitoring and maintaining an organization's computer and network security architecture, infrastructure, policies, and procedures; experience designing, implementing, and achieving approval to operate for IT systems. Demonstrated experience leading Scrum Teams in using Agile methodology and leveraging scrum practices to deliver high quality products and services to customers. Demonstrated experience organizing and communicating both verbally and written to include editing documents for varied audiences and senior level executives. Demonstrated experience composing technical documents including user's manuals, training materials, installation guides, troubleshooting guides, and reports Highly Desired Skills and Demonstrated Experience: Demonstrated experience reviewing network requirements to assess enterprise options, impact, network performance, and providing advice on the most practical and cost-beneficial approach for Sponsor consideration. Demonstrated experience coordinating, reviewing, and integrating the deliverables of information and technology architects into cohesive solutions, roadmaps, and integrated deliveries and architectures. Demonstrated experience organizing and structuring solutions of complex challenges, including the ability to plan projects, meet objectives, assess risks and develop mitigation strategies, manage schedules, and the development of contingency plans Demonstrated experience briefing customers, stakeholders, and management (at various levels) on enterprise program capabilities and statuses. Demonstrated experience with cloud services and infrastructure. _ US Citizenship: This position requires US Citizenship. Verification of US Citizenship to meet federal government security requirements will be confirmed. Security Clearance: The successful candidate must have an active U.S. Government Top Secret Security Clearance with a Full Scope Polygraph. Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. Travel: This position is expected to be onsite. The position will be located within the Washington Metropolitan Area (WMA). Local travel/POV will be on an as needed basis, within the local place of performance. Join J5 Consulting and Grow Your Cybersecurity Career At J5, we're a team of innovators protecting organizations from evolving cyber threats. With 18+ years of success in government and commercial sectors, we offer meaningful opportunities to grow your career. Enjoy comprehensive benefits, including: 100% employer-paid health coverage a 6% 401(k) match PTO tuition reimbursement bonuses professional development, and more. Ready to make an impact? Explore our open positions and apply today. Powered by JazzHR EXOyZ0T4db
Steel Point Solutions
Fort George G Meade, Maryland
Job DescriptionJob Description Steel Point Solutions is an amazing SBA Certified (8a), HUBZone, Small Disadvantaged Business (SDB) and a Woman Owned Small Business (WOSB) company. Established in 2013 with a vision of offering world class, integrated business solutions for all levels of Government and commercial enterprises. We are represented by a team of talented and qualified professionals who know how essential efficient, cost-effective integrated solutions are to your organization's success. Leveraging these resources, we strive daily to lead the industry in program management and service delivery. Role Summary The Program Manager is responsible for overseeing, guiding, and delivering AI and generative AI strategies and implementation initiatives within Steel Point. This role focuses on driving organic growth, fostering innovation, and leading cross-functional teams to ensure alignment with Steel Point's business objectives. The Program Manager will manage budgets, ensure timely project delivery, and engage with stakeholders to promote the adoption of AI technologies. Key Roles & Responsibilities Strategic Planning: Develop and implement comprehensive AI and generative AI strategies aligned with Steel Point's goals and growth objectives. Project Management: Lead and manage multiple AI projects, ensuring timely delivery, budget adherence, and quality standards. Stakeholder Engagement: Collaborate with C-suite leaders, department heads, and other stakeholders to ensure alignment and support for AI initiatives. Change Management: Facilitate organizational change by promoting the adoption of AI technologies and processes. Performance Monitoring: Establish metrics and KPIs to track the progress and success of AI and generative AI initiatives. Risk Management: Identify potential risks and develop mitigation strategies to ensure project success. Team Leadership: Manage and mentor a team of AI professionals, fostering a collaborative and innovative work environment. Organic Growth Initiatives: Identify opportunities for organic growth through AI enhancements and process improvements and implement strategies to capitalize on these opportunities. Market Analysis: Conduct market analysis to identify trends and opportunities for leveraging AI technology to gain a competitive advantage. Required Qualifications Bachelor's degree in Computer Science, Data Science, Engineering, Business Administration, or a related field. 7+ years of experience in AI project management, technology modernization, or related fields. Certifications: Project Management Professional (PMP) or equivalent certification. Proven experience leading large-scale AI projects, preferably within a government or enterprise environment. Experience with AI technologies, digital transformation, and emerging technologies. Experience in identifying and driving organic growth initiatives. Candidate Must have an Active Top Secret SCI Poly Clearance Preferred Qualifications A Master's degree or MBA is preferred. Relevant AI/ML certifications from recognized institutions (e.g., Coursera, edX, Google AI) are a plus Skills and Competencies Leadership and Management: Strong leadership skills with the ability to inspire and guide teams towards achieving strategic goals. Technical Expertise: In-depth knowledge of AI/ML, generative AI, cloud computing, and digital transformation. Business Acumen: Strong understanding of business operations and the ability to identify and drive growth opportunities. Communication: Excellent verbal and written communication skills, with the ability to present complex information to diverse audiences. Analytical Thinking: Strong problem-solving and analytical skills to address complex technical and business challenges. Collaboration: Ability to work effectively with cross-functional teams and build strong relationships with stakeholders. Adaptability: Flexibility to adapt to changing priorities and emerging technologies. Candidates from Historically Underutilized Business Zones (HUBZone) are strongly encouraged to apply. To determine whether you reside in a HUBZone, visit: The salary range represents a general guideline; however, Steel Point Solutions considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Salary Range $160-$164.06 USD
09/21/2026
Full time
Job DescriptionJob Description Steel Point Solutions is an amazing SBA Certified (8a), HUBZone, Small Disadvantaged Business (SDB) and a Woman Owned Small Business (WOSB) company. Established in 2013 with a vision of offering world class, integrated business solutions for all levels of Government and commercial enterprises. We are represented by a team of talented and qualified professionals who know how essential efficient, cost-effective integrated solutions are to your organization's success. Leveraging these resources, we strive daily to lead the industry in program management and service delivery. Role Summary The Program Manager is responsible for overseeing, guiding, and delivering AI and generative AI strategies and implementation initiatives within Steel Point. This role focuses on driving organic growth, fostering innovation, and leading cross-functional teams to ensure alignment with Steel Point's business objectives. The Program Manager will manage budgets, ensure timely project delivery, and engage with stakeholders to promote the adoption of AI technologies. Key Roles & Responsibilities Strategic Planning: Develop and implement comprehensive AI and generative AI strategies aligned with Steel Point's goals and growth objectives. Project Management: Lead and manage multiple AI projects, ensuring timely delivery, budget adherence, and quality standards. Stakeholder Engagement: Collaborate with C-suite leaders, department heads, and other stakeholders to ensure alignment and support for AI initiatives. Change Management: Facilitate organizational change by promoting the adoption of AI technologies and processes. Performance Monitoring: Establish metrics and KPIs to track the progress and success of AI and generative AI initiatives. Risk Management: Identify potential risks and develop mitigation strategies to ensure project success. Team Leadership: Manage and mentor a team of AI professionals, fostering a collaborative and innovative work environment. Organic Growth Initiatives: Identify opportunities for organic growth through AI enhancements and process improvements and implement strategies to capitalize on these opportunities. Market Analysis: Conduct market analysis to identify trends and opportunities for leveraging AI technology to gain a competitive advantage. Required Qualifications Bachelor's degree in Computer Science, Data Science, Engineering, Business Administration, or a related field. 7+ years of experience in AI project management, technology modernization, or related fields. Certifications: Project Management Professional (PMP) or equivalent certification. Proven experience leading large-scale AI projects, preferably within a government or enterprise environment. Experience with AI technologies, digital transformation, and emerging technologies. Experience in identifying and driving organic growth initiatives. Candidate Must have an Active Top Secret SCI Poly Clearance Preferred Qualifications A Master's degree or MBA is preferred. Relevant AI/ML certifications from recognized institutions (e.g., Coursera, edX, Google AI) are a plus Skills and Competencies Leadership and Management: Strong leadership skills with the ability to inspire and guide teams towards achieving strategic goals. Technical Expertise: In-depth knowledge of AI/ML, generative AI, cloud computing, and digital transformation. Business Acumen: Strong understanding of business operations and the ability to identify and drive growth opportunities. Communication: Excellent verbal and written communication skills, with the ability to present complex information to diverse audiences. Analytical Thinking: Strong problem-solving and analytical skills to address complex technical and business challenges. Collaboration: Ability to work effectively with cross-functional teams and build strong relationships with stakeholders. Adaptability: Flexibility to adapt to changing priorities and emerging technologies. Candidates from Historically Underutilized Business Zones (HUBZone) are strongly encouraged to apply. To determine whether you reside in a HUBZone, visit: The salary range represents a general guideline; however, Steel Point Solutions considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Salary Range $160-$164.06 USD
Job DescriptionJob Description Steel Point Solutions is an amazing SBA Certified (8a), HUBZone, Small Disadvantaged Business (SDB) and a Woman Owned Small Business (WOSB) company. Established in 2013 with a vision of offering world class, integrated business solutions for all levels of Government and commercial enterprises. We are represented by a team of talented and qualified professionals who know how essential efficient, cost-effective integrated solutions are to your organization's success. Leveraging these resources, we strive daily to lead the industry in program management and service delivery. Role Summary The Program Manager is responsible for overseeing, guiding, and delivering AI and generative AI strategies and implementation initiatives within Steel Point. This role focuses on driving organic growth, fostering innovation, and leading cross-functional teams to ensure alignment with Steel Point's business objectives. The Program Manager will manage budgets, ensure timely project delivery, and engage with stakeholders to promote the adoption of AI technologies. Key Roles & Responsibilities Strategic Planning: Develop and implement comprehensive AI and generative AI strategies aligned with Steel Point's goals and growth objectives. Project Management: Lead and manage multiple AI projects, ensuring timely delivery, budget adherence, and quality standards. Stakeholder Engagement: Collaborate with C-suite leaders, department heads, and other stakeholders to ensure alignment and support for AI initiatives. Change Management: Facilitate organizational change by promoting the adoption of AI technologies and processes. Performance Monitoring: Establish metrics and KPIs to track the progress and success of AI and generative AI initiatives. Risk Management: Identify potential risks and develop mitigation strategies to ensure project success. Team Leadership: Manage and mentor a team of AI professionals, fostering a collaborative and innovative work environment. Organic Growth Initiatives: Identify opportunities for organic growth through AI enhancements and process improvements and implement strategies to capitalize on these opportunities. Market Analysis: Conduct market analysis to identify trends and opportunities for leveraging AI technology to gain a competitive advantage. Required Qualifications Bachelor's degree in Computer Science, Data Science, Engineering, Business Administration, or a related field. 7+ years of experience in AI project management, technology modernization, or related fields. Certifications: Project Management Professional (PMP) or equivalent certification. Proven experience leading large-scale AI projects, preferably within a government or enterprise environment. Experience with AI technologies, digital transformation, and emerging technologies. Experience in identifying and driving organic growth initiatives. Candidate Must have an Active Top Secret SCI Poly Clearance Preferred Qualifications A Master's degree or MBA is preferred. Relevant AI/ML certifications from recognized institutions (e.g., Coursera, edX, Google AI) are a plus Skills and Competencies Leadership and Management: Strong leadership skills with the ability to inspire and guide teams towards achieving strategic goals. Technical Expertise: In-depth knowledge of AI/ML, generative AI, cloud computing, and digital transformation. Business Acumen: Strong understanding of business operations and the ability to identify and drive growth opportunities. Communication: Excellent verbal and written communication skills, with the ability to present complex information to diverse audiences. Analytical Thinking: Strong problem-solving and analytical skills to address complex technical and business challenges. Collaboration: Ability to work effectively with cross-functional teams and build strong relationships with stakeholders. Adaptability: Flexibility to adapt to changing priorities and emerging technologies. Candidates from Historically Underutilized Business Zones (HUBZone) are strongly encouraged to apply. To determine whether you reside in a HUBZone, visit: The salary range represents a general guideline; however, Steel Point Solutions considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Salary Range $160-$164.06 USD
09/21/2026
Full time
Job DescriptionJob Description Steel Point Solutions is an amazing SBA Certified (8a), HUBZone, Small Disadvantaged Business (SDB) and a Woman Owned Small Business (WOSB) company. Established in 2013 with a vision of offering world class, integrated business solutions for all levels of Government and commercial enterprises. We are represented by a team of talented and qualified professionals who know how essential efficient, cost-effective integrated solutions are to your organization's success. Leveraging these resources, we strive daily to lead the industry in program management and service delivery. Role Summary The Program Manager is responsible for overseeing, guiding, and delivering AI and generative AI strategies and implementation initiatives within Steel Point. This role focuses on driving organic growth, fostering innovation, and leading cross-functional teams to ensure alignment with Steel Point's business objectives. The Program Manager will manage budgets, ensure timely project delivery, and engage with stakeholders to promote the adoption of AI technologies. Key Roles & Responsibilities Strategic Planning: Develop and implement comprehensive AI and generative AI strategies aligned with Steel Point's goals and growth objectives. Project Management: Lead and manage multiple AI projects, ensuring timely delivery, budget adherence, and quality standards. Stakeholder Engagement: Collaborate with C-suite leaders, department heads, and other stakeholders to ensure alignment and support for AI initiatives. Change Management: Facilitate organizational change by promoting the adoption of AI technologies and processes. Performance Monitoring: Establish metrics and KPIs to track the progress and success of AI and generative AI initiatives. Risk Management: Identify potential risks and develop mitigation strategies to ensure project success. Team Leadership: Manage and mentor a team of AI professionals, fostering a collaborative and innovative work environment. Organic Growth Initiatives: Identify opportunities for organic growth through AI enhancements and process improvements and implement strategies to capitalize on these opportunities. Market Analysis: Conduct market analysis to identify trends and opportunities for leveraging AI technology to gain a competitive advantage. Required Qualifications Bachelor's degree in Computer Science, Data Science, Engineering, Business Administration, or a related field. 7+ years of experience in AI project management, technology modernization, or related fields. Certifications: Project Management Professional (PMP) or equivalent certification. Proven experience leading large-scale AI projects, preferably within a government or enterprise environment. Experience with AI technologies, digital transformation, and emerging technologies. Experience in identifying and driving organic growth initiatives. Candidate Must have an Active Top Secret SCI Poly Clearance Preferred Qualifications A Master's degree or MBA is preferred. Relevant AI/ML certifications from recognized institutions (e.g., Coursera, edX, Google AI) are a plus Skills and Competencies Leadership and Management: Strong leadership skills with the ability to inspire and guide teams towards achieving strategic goals. Technical Expertise: In-depth knowledge of AI/ML, generative AI, cloud computing, and digital transformation. Business Acumen: Strong understanding of business operations and the ability to identify and drive growth opportunities. Communication: Excellent verbal and written communication skills, with the ability to present complex information to diverse audiences. Analytical Thinking: Strong problem-solving and analytical skills to address complex technical and business challenges. Collaboration: Ability to work effectively with cross-functional teams and build strong relationships with stakeholders. Adaptability: Flexibility to adapt to changing priorities and emerging technologies. Candidates from Historically Underutilized Business Zones (HUBZone) are strongly encouraged to apply. To determine whether you reside in a HUBZone, visit: The salary range represents a general guideline; however, Steel Point Solutions considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Salary Range $160-$164.06 USD
Job DescriptionJob Description TRIGO Global Quality Solutions is seeking to fill a Site Leader Position in Elizebethtown, KY Overall Purpose of a Site Leader Ensure Quality services and support for all missions assigned to their site(s) Provide leadership and guidance to personnel fulfilling missions Support and maintain a positive and productive atmosphere at sites Ensure all company and customer guidelines are being upheld Reports to Site Manager / Site Supervisor Responsibilities Client relationship & Business development Establishing and maintaining relationships with customers and site personnel Daily communications with various stakeholders at the site level Operations Set up and supervise missions Staffing of missions Training and validate inspectors Coordinate changes in missions Isolate, tag and verify nonconforming material Conduct ongoing audits of effectiveness of work being performed Perform visual, mechanical, and functional verifications to ensure compliance to quality standards and specifications Make independent judgments for subjective scenarios. Work as an inspector when required Demonstrates commitment to reduce the risk of workplace accidents Must comply with local and company Health & Safety legislation, laws, and policies Organization & management Ensures all site personnel receive corporate communications Partner with Human Resources for performance and attendance issue resolution Act as a liaison between Site Manager and inspectors Ensure all inspector time is entered, monitored and approved Create and maintain a 5S working environment Technical Update daily system entries in company and customer portals Create and maintain customer and company reports Utilize company web portals to record required audits and documentation Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes/spills Create electronic work instructions and have the ability to navigate company and customer websites and portals Other Any other duties as assigned Knowledge, skills, abilities Hard Skills Proficiency in English Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook Proficient in the use of various gauges and measuring devices Ability to lift / move 50 lbs. Values and Attitude Global team spirit Team player Caring for people Open-minded Excellence Reactive Resilient to pressure Rigorous Customer focus Client oriented Reliable & trustworthy Flexible Initiative Autonomous Innovative Daring Work experience Overall recommendations 1+ years of work experience in a supervisory role preferred 1+ year in Quality related position preferred Education background Overall recommendations High School Diploma or Equivalent About TRIGO Global Quality Solutions Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training. The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries. TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability. TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted. Job Posted by ApplicantPro
09/21/2026
Full time
Job DescriptionJob Description TRIGO Global Quality Solutions is seeking to fill a Site Leader Position in Elizebethtown, KY Overall Purpose of a Site Leader Ensure Quality services and support for all missions assigned to their site(s) Provide leadership and guidance to personnel fulfilling missions Support and maintain a positive and productive atmosphere at sites Ensure all company and customer guidelines are being upheld Reports to Site Manager / Site Supervisor Responsibilities Client relationship & Business development Establishing and maintaining relationships with customers and site personnel Daily communications with various stakeholders at the site level Operations Set up and supervise missions Staffing of missions Training and validate inspectors Coordinate changes in missions Isolate, tag and verify nonconforming material Conduct ongoing audits of effectiveness of work being performed Perform visual, mechanical, and functional verifications to ensure compliance to quality standards and specifications Make independent judgments for subjective scenarios. Work as an inspector when required Demonstrates commitment to reduce the risk of workplace accidents Must comply with local and company Health & Safety legislation, laws, and policies Organization & management Ensures all site personnel receive corporate communications Partner with Human Resources for performance and attendance issue resolution Act as a liaison between Site Manager and inspectors Ensure all inspector time is entered, monitored and approved Create and maintain a 5S working environment Technical Update daily system entries in company and customer portals Create and maintain customer and company reports Utilize company web portals to record required audits and documentation Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes/spills Create electronic work instructions and have the ability to navigate company and customer websites and portals Other Any other duties as assigned Knowledge, skills, abilities Hard Skills Proficiency in English Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook Proficient in the use of various gauges and measuring devices Ability to lift / move 50 lbs. Values and Attitude Global team spirit Team player Caring for people Open-minded Excellence Reactive Resilient to pressure Rigorous Customer focus Client oriented Reliable & trustworthy Flexible Initiative Autonomous Innovative Daring Work experience Overall recommendations 1+ years of work experience in a supervisory role preferred 1+ year in Quality related position preferred Education background Overall recommendations High School Diploma or Equivalent About TRIGO Global Quality Solutions Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training. The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries. TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability. TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted. Job Posted by ApplicantPro
Job DescriptionJob Description You are equal parts best pal and air traffic controller - and a builder at heart. This role starts as a contract-to-hire engagement at 30 hours per week, with the goal of converting to a full-time employee role within 3-6 months as our support offerings grow. The Senior Support Manager has a commitment to quality, timeliness, and personable communication, paired with the organizational discipline to keep many moving parts on track. But this is more than traffic control. You'll treat our support practice as a product: proactively shaping the offering, anticipating client priorities, and rallying the team to meet them. You'll scope and estimate work, run site audits, and coordinate the right SMEs to deliver - and if you're comfortable making content updates in Drupal and WordPress yourself, all the better. The ideal person for this role genuinely enjoys building relationships. You know how to earn trust quickly, communicate with warmth and confidence, and help clients feel cared for without losing sight of deadlines, scope, or accountability. You can navigate difficult conversations with empathy, but you're equally comfortable setting expectations and holding boundaries when needed. We measure success by the value we create for our clients. That means advancing optimizations before anyone asks, catching bugs before they're reported, and offering strategic, growth-minded advice that helps our client partners engage their audiences and change their corner of the world. You'll work hand in hand with our client relationship manager to grow accounts, win new support business, and renew the partnerships we already have. This role reports to our Director of Projects. What you'll doBuild and shape the support program Bring a product mentality to support: rather than waiting for problems to arise, you will proactively analyze client situations, find the gaps, define the right support offering to close those gaps. The mission is to improve the client experience from one release to the next Onboard projects we deliver or inherit into our support practice. Help formulate new support offerings and and refine existing ones, and frame their value for prospective clients and the public. Develop and maintain internal documentation on support practices and resources, including Project Briefs. Look for opportunities to bring AI into the support program thoughtfully in ways that improve efficiency and effectiveness without sacrificing quality or trust. Partner on growth and renewals Natural curiosity about client goals and a proven ability to identify client needs, connect them to potential solutions, and confidently participate in growth and renewal conversations. Work closely with our client relationship manager to identify, scope, and win new support work, drive renewals, and grow existing accounts. Generate ideas with the team to deepen and expand client relationships. Spot larger initiatives within support accounts and route them to the right people at the right time. Run support delivery Act alongside account managers to keep client satisfaction high through responsive timelines and clear communication. Manage the flow and prioritization of support work in Jira, assigning and escalating tickets. Resource the team using Parallax and participate in our weekly project planning reviews Actively build and refine the support backlog with the teams and clients: detail requirements, define success, outline QA steps, and suggest implementation direction where it helps. Coordinate mini-sprints to optimize delivery for mid-size support clients. Run rotating audits on a monthly, quarterly, or semi-annual cadence depending on service level. Provide support leadership Stay up-to-date on major technical updates and changes across popular modules and libraries, and translate what they mean for our clients. Work with the team to provide technical direction and strategy for support and retainer projects, coordinating developers and SMEs to deliver the work. Oversee processes for timely security updates. Manage releases and oversee deployments in partnership with the development team. Lead continuous improvement of QA practices within support, aligned with agency best practices. Support the team and clients Build trusted relationships with internal team members and clients through consistent communication, thoughtful follow-up, and proactive guidance that helps them feel supported, not just serviced. Conduct trainings and produce client-facing documentation. Work with project operations to secure enough development, strategy, and design capacity for support work. Coordinate on-call providers outside our service hours so they operate independently while staying aligned with our culture of service and communication. Qualifications Exceptional written and verbal communication skills, with the ability to build trust, manage expectations, and navigate challenging client conversations with professionalism and confidence. Demonstrated ability to identify opportunities for continuous improvement and proactively recommend ideas that help clients achieve their goals. Strong critical thinking skills, with the ability to make prioritization and judgment calls independently and know when to ask for input or help. Translate client requests into actionable development tickets. Work with development teams to confirm and revise estimates. Comfortable navigating Drupal and WordPress administrative interfaces to troubleshoot issues, perform minor content updates, and support clients directly when appropriate. Working familiarity with Drupal and WordPress - features, functionality, and common contributed modules - enough to scope work and troubleshoot. Familiarity with core web technologies (PHP, HTML, CSS, JS) - enough to communicate customer needs clearly to developers. Site health monitoring experience (e.g., New Relic, Sentry, Pingdom, or similar). Interest in Drupal/WordPress or other open-source technologies and web best practices. Familiarity with collaborative development tools such as Git. Past web agency experience. Experience with agile methodologies like Scrum and Kanban. Familiarity with UX design for the web. Knowledge of accessibility standards and best practices. Experience with AI tools such as Gemini and Claude in particular. Bonus points Project management certifications such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), PMI-ACP, Kanban Management Professional (KMP), Certified Product Owner (CSPO), or similar. Familiarity with analytics, accessibility, SEO, GEO, and UX best practices. Hands-on Drupal (7-11) and/or WordPress development experience. Fluency with AI and experience incorporating it into existing workflows. Understanding of LAMP stack server architectures; AWS experience. DevOps and CI experience (CircleCI, GitHub Actions, Jenkins). Experience with the Linux command line, including Drush. Working with us People are at the heart of everything we do. Kalamuna is driven by a civic spirit to help socially impactful institutions, nonprofits, and governments better communicate with constituents and do right by the people they serve. We bring digital communications to life for organizations as varied as Fair Trade USA, the American Foundation for the Blind, the Environmental Defence Fund, the Smithsonian, UC Berkeley, Stanford, and the Fine Arts Museums of San Francisco. Kalamuna's mission is to empower our clients with the research, strategy, design, and technology that will transform their organizations to better serve the needs of their audiences and communities. Kalamuna aligns itself in this manner to make each of our client's missions our mission. We seek to be impactful, not only for our clients and partners but for the social good of our communities. We're committed to your excellence and continued development; we're in this together. Kalamuna offers many benefits, including paid holidays, PTO, paid bereavement leave, parental leave, including health insurance, long and short-term disability, a continued learning & travel stipend, an equipment fund, and a 401(k) with 3% match. We offer flexibility in work hours and accommodations. When pandemic-free, we organize company-wide gatherings like team building workshops, conferencing, and additional fun. We're looking for individuals with a broad range of interests and experiences to be their authentic selves. Your story, your passion is what interests us most. Meet some of our team at Commitment to Diversity Kalamuna is committed to eradicating institutional discrimination and bias and to uplifting the lived experiences of all underrepresented communities. As such, Kalamuna welcomes applications from all backgrounds, particularly from people of color; women; LGBTQ2S+ people; immigrants or refugees; people who are differently-abled; and people from low- or moderate-income backgrounds. Kalamuna is an equal opportunity, affirmative action employer and does not discriminate in its employment decisions on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, disability status . click apply for full job details
09/21/2026
Full time
Job DescriptionJob Description You are equal parts best pal and air traffic controller - and a builder at heart. This role starts as a contract-to-hire engagement at 30 hours per week, with the goal of converting to a full-time employee role within 3-6 months as our support offerings grow. The Senior Support Manager has a commitment to quality, timeliness, and personable communication, paired with the organizational discipline to keep many moving parts on track. But this is more than traffic control. You'll treat our support practice as a product: proactively shaping the offering, anticipating client priorities, and rallying the team to meet them. You'll scope and estimate work, run site audits, and coordinate the right SMEs to deliver - and if you're comfortable making content updates in Drupal and WordPress yourself, all the better. The ideal person for this role genuinely enjoys building relationships. You know how to earn trust quickly, communicate with warmth and confidence, and help clients feel cared for without losing sight of deadlines, scope, or accountability. You can navigate difficult conversations with empathy, but you're equally comfortable setting expectations and holding boundaries when needed. We measure success by the value we create for our clients. That means advancing optimizations before anyone asks, catching bugs before they're reported, and offering strategic, growth-minded advice that helps our client partners engage their audiences and change their corner of the world. You'll work hand in hand with our client relationship manager to grow accounts, win new support business, and renew the partnerships we already have. This role reports to our Director of Projects. What you'll doBuild and shape the support program Bring a product mentality to support: rather than waiting for problems to arise, you will proactively analyze client situations, find the gaps, define the right support offering to close those gaps. The mission is to improve the client experience from one release to the next Onboard projects we deliver or inherit into our support practice. Help formulate new support offerings and and refine existing ones, and frame their value for prospective clients and the public. Develop and maintain internal documentation on support practices and resources, including Project Briefs. Look for opportunities to bring AI into the support program thoughtfully in ways that improve efficiency and effectiveness without sacrificing quality or trust. Partner on growth and renewals Natural curiosity about client goals and a proven ability to identify client needs, connect them to potential solutions, and confidently participate in growth and renewal conversations. Work closely with our client relationship manager to identify, scope, and win new support work, drive renewals, and grow existing accounts. Generate ideas with the team to deepen and expand client relationships. Spot larger initiatives within support accounts and route them to the right people at the right time. Run support delivery Act alongside account managers to keep client satisfaction high through responsive timelines and clear communication. Manage the flow and prioritization of support work in Jira, assigning and escalating tickets. Resource the team using Parallax and participate in our weekly project planning reviews Actively build and refine the support backlog with the teams and clients: detail requirements, define success, outline QA steps, and suggest implementation direction where it helps. Coordinate mini-sprints to optimize delivery for mid-size support clients. Run rotating audits on a monthly, quarterly, or semi-annual cadence depending on service level. Provide support leadership Stay up-to-date on major technical updates and changes across popular modules and libraries, and translate what they mean for our clients. Work with the team to provide technical direction and strategy for support and retainer projects, coordinating developers and SMEs to deliver the work. Oversee processes for timely security updates. Manage releases and oversee deployments in partnership with the development team. Lead continuous improvement of QA practices within support, aligned with agency best practices. Support the team and clients Build trusted relationships with internal team members and clients through consistent communication, thoughtful follow-up, and proactive guidance that helps them feel supported, not just serviced. Conduct trainings and produce client-facing documentation. Work with project operations to secure enough development, strategy, and design capacity for support work. Coordinate on-call providers outside our service hours so they operate independently while staying aligned with our culture of service and communication. Qualifications Exceptional written and verbal communication skills, with the ability to build trust, manage expectations, and navigate challenging client conversations with professionalism and confidence. Demonstrated ability to identify opportunities for continuous improvement and proactively recommend ideas that help clients achieve their goals. Strong critical thinking skills, with the ability to make prioritization and judgment calls independently and know when to ask for input or help. Translate client requests into actionable development tickets. Work with development teams to confirm and revise estimates. Comfortable navigating Drupal and WordPress administrative interfaces to troubleshoot issues, perform minor content updates, and support clients directly when appropriate. Working familiarity with Drupal and WordPress - features, functionality, and common contributed modules - enough to scope work and troubleshoot. Familiarity with core web technologies (PHP, HTML, CSS, JS) - enough to communicate customer needs clearly to developers. Site health monitoring experience (e.g., New Relic, Sentry, Pingdom, or similar). Interest in Drupal/WordPress or other open-source technologies and web best practices. Familiarity with collaborative development tools such as Git. Past web agency experience. Experience with agile methodologies like Scrum and Kanban. Familiarity with UX design for the web. Knowledge of accessibility standards and best practices. Experience with AI tools such as Gemini and Claude in particular. Bonus points Project management certifications such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), PMI-ACP, Kanban Management Professional (KMP), Certified Product Owner (CSPO), or similar. Familiarity with analytics, accessibility, SEO, GEO, and UX best practices. Hands-on Drupal (7-11) and/or WordPress development experience. Fluency with AI and experience incorporating it into existing workflows. Understanding of LAMP stack server architectures; AWS experience. DevOps and CI experience (CircleCI, GitHub Actions, Jenkins). Experience with the Linux command line, including Drush. Working with us People are at the heart of everything we do. Kalamuna is driven by a civic spirit to help socially impactful institutions, nonprofits, and governments better communicate with constituents and do right by the people they serve. We bring digital communications to life for organizations as varied as Fair Trade USA, the American Foundation for the Blind, the Environmental Defence Fund, the Smithsonian, UC Berkeley, Stanford, and the Fine Arts Museums of San Francisco. Kalamuna's mission is to empower our clients with the research, strategy, design, and technology that will transform their organizations to better serve the needs of their audiences and communities. Kalamuna aligns itself in this manner to make each of our client's missions our mission. We seek to be impactful, not only for our clients and partners but for the social good of our communities. We're committed to your excellence and continued development; we're in this together. Kalamuna offers many benefits, including paid holidays, PTO, paid bereavement leave, parental leave, including health insurance, long and short-term disability, a continued learning & travel stipend, an equipment fund, and a 401(k) with 3% match. We offer flexibility in work hours and accommodations. When pandemic-free, we organize company-wide gatherings like team building workshops, conferencing, and additional fun. We're looking for individuals with a broad range of interests and experiences to be their authentic selves. Your story, your passion is what interests us most. Meet some of our team at Commitment to Diversity Kalamuna is committed to eradicating institutional discrimination and bias and to uplifting the lived experiences of all underrepresented communities. As such, Kalamuna welcomes applications from all backgrounds, particularly from people of color; women; LGBTQ2S+ people; immigrants or refugees; people who are differently-abled; and people from low- or moderate-income backgrounds. Kalamuna is an equal opportunity, affirmative action employer and does not discriminate in its employment decisions on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, disability status . click apply for full job details
Job DescriptionJob DescriptionJob Description Who will you be working with? Wabtec's Digital Intelligence Signaling & Systems team is a recognized industry leader in the successful delivery of complex integrated system projects. These projects involve signaling, train control, communications, and back-office solutions with a strong focus on project execution, schedule adherence, and customer satisfaction. How will you make a difference? As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and systems integration programs across North America within the Wabtec Digital Intelligence - Signaling & Systems (S&S) P&L. You will be responsible for the commercial, technical, and contractual performance of multi-year transportation programs, including conventional signaling, CBTC, PTC, communications, SCADA, and multi-system integration. You will operate within a matrix organization, leading cross-functional teams and coordinating internal and external stakeholders (customers, primes, subcontractors, and suppliers) to deliver fully integrated rail systems in compliance with contractual, regulatory, and safety requirements. What do we want to know about you? You must have: Bachelor's degree in engineering, Project Management, or related field 5-7 years' experience in Project/ Program Management 5+ years managing multi-year, complex regulated projects/programs We would love it if you had: Rail signaling systems Program management within a matrixed organization Program planning/management systems/tools Capacity planning, scheduling, budget, and execution Contract Management Cost control and forecasting Working with transit agencies / public sector clients Multi-partner or consortium environments What will your typical day look like? Your key responsibilities will be: Program Delivery & Execution Lead full program lifecycle: bid support execution testing & commissioning closeout Deliver programs: On schedule Within budget In line with revenue, margin, and cash flow targets Ensure compliance with: Contract requirements Customer specifications (e.g., transit agencies, FRA/FTA processes) Wabtec quality, safety, and governance standards Systems Integration Leadership (Critical) Lead delivery of integrated signaling and multi-system architectures, including: CBTC / ATC / PTC Wayside and onboard systems Communications (radio, fiber, network) SCADA / OCC / dispatch systems Traction power and OCS interfaces Ensure: Interface definition and control (ICDs) Cross-system integration planning and execution Coordination across engineering disciplines and external partners Commercial & Contract Management Own full contract performance, including: Scope management Change Orders (identification, pricing, negotiation) Cost, revenue, and margin performance Lead or oversee: Change Order proposals (scope, cost, schedule, risk) Customer negotiations and claims positioning Actively manage: Earned value / cost vs budget Forecasting (sales & cash) Risk-adjusted financial performance Risk & Opportunity Management Proactively identify and manage: Technical risks (integration, performance, safety) Commercial risks (margin erosion, cost overruns, claims) Schedule risks (critical path, dependencies) Develop and execute mitigation and recovery plans Escalate issues with clear recommendations and action plans Stakeholder & Customer Leadership Serve as the primary program interface to: Customers (transit agencies, authorities) Consortium/primes (e.g., rolling stock OEMs, EPCs) Key subcontractors and suppliers Build and maintain strong, long-term customer relationships Lead executive-level program reviews and communications Governance, Reporting & Reviews Lead internal and external reviews: Monthly/quarterly program reviews Risk reviews Customer progress meetings Deliver high-quality executive reporting, including: Schedule status Cost and margin performance Risk/opportunity status Key decisions and escalations Ensure traceability and auditability of program data and decisions Team Leadership (Matrix Organization) Lead cross-functional teams across: Engineering Project Controls Procurement Finance Field operations and commissioning Align internal and external resources to achieve program objectives Support development of program management best practices and talent Continuous Improvement Drive improvements in: Execution processes Forecast accuracy (cost, sales, cash) Risk identification and mitigation Capture lessons learned and applied across programs Relocation assistance may be provided if eligibility requirements are met. Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $91100-129800 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it's not just about a job - it's about the impact you make. When our people come together, we're Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you're ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it's freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together - are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We're lifelong learners, obsessed with better. Learn more at . Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We're building a culture where leadership, inclusion and your unique perspective fuel progress. We're proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we've got you.
09/21/2026
Full time
Job DescriptionJob DescriptionJob Description Who will you be working with? Wabtec's Digital Intelligence Signaling & Systems team is a recognized industry leader in the successful delivery of complex integrated system projects. These projects involve signaling, train control, communications, and back-office solutions with a strong focus on project execution, schedule adherence, and customer satisfaction. How will you make a difference? As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and systems integration programs across North America within the Wabtec Digital Intelligence - Signaling & Systems (S&S) P&L. You will be responsible for the commercial, technical, and contractual performance of multi-year transportation programs, including conventional signaling, CBTC, PTC, communications, SCADA, and multi-system integration. You will operate within a matrix organization, leading cross-functional teams and coordinating internal and external stakeholders (customers, primes, subcontractors, and suppliers) to deliver fully integrated rail systems in compliance with contractual, regulatory, and safety requirements. What do we want to know about you? You must have: Bachelor's degree in engineering, Project Management, or related field 5-7 years' experience in Project/ Program Management 5+ years managing multi-year, complex regulated projects/programs We would love it if you had: Rail signaling systems Program management within a matrixed organization Program planning/management systems/tools Capacity planning, scheduling, budget, and execution Contract Management Cost control and forecasting Working with transit agencies / public sector clients Multi-partner or consortium environments What will your typical day look like? Your key responsibilities will be: Program Delivery & Execution Lead full program lifecycle: bid support execution testing & commissioning closeout Deliver programs: On schedule Within budget In line with revenue, margin, and cash flow targets Ensure compliance with: Contract requirements Customer specifications (e.g., transit agencies, FRA/FTA processes) Wabtec quality, safety, and governance standards Systems Integration Leadership (Critical) Lead delivery of integrated signaling and multi-system architectures, including: CBTC / ATC / PTC Wayside and onboard systems Communications (radio, fiber, network) SCADA / OCC / dispatch systems Traction power and OCS interfaces Ensure: Interface definition and control (ICDs) Cross-system integration planning and execution Coordination across engineering disciplines and external partners Commercial & Contract Management Own full contract performance, including: Scope management Change Orders (identification, pricing, negotiation) Cost, revenue, and margin performance Lead or oversee: Change Order proposals (scope, cost, schedule, risk) Customer negotiations and claims positioning Actively manage: Earned value / cost vs budget Forecasting (sales & cash) Risk-adjusted financial performance Risk & Opportunity Management Proactively identify and manage: Technical risks (integration, performance, safety) Commercial risks (margin erosion, cost overruns, claims) Schedule risks (critical path, dependencies) Develop and execute mitigation and recovery plans Escalate issues with clear recommendations and action plans Stakeholder & Customer Leadership Serve as the primary program interface to: Customers (transit agencies, authorities) Consortium/primes (e.g., rolling stock OEMs, EPCs) Key subcontractors and suppliers Build and maintain strong, long-term customer relationships Lead executive-level program reviews and communications Governance, Reporting & Reviews Lead internal and external reviews: Monthly/quarterly program reviews Risk reviews Customer progress meetings Deliver high-quality executive reporting, including: Schedule status Cost and margin performance Risk/opportunity status Key decisions and escalations Ensure traceability and auditability of program data and decisions Team Leadership (Matrix Organization) Lead cross-functional teams across: Engineering Project Controls Procurement Finance Field operations and commissioning Align internal and external resources to achieve program objectives Support development of program management best practices and talent Continuous Improvement Drive improvements in: Execution processes Forecast accuracy (cost, sales, cash) Risk identification and mitigation Capture lessons learned and applied across programs Relocation assistance may be provided if eligibility requirements are met. Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $91100-129800 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it's not just about a job - it's about the impact you make. When our people come together, we're Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you're ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it's freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together - are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We're lifelong learners, obsessed with better. Learn more at . Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We're building a culture where leadership, inclusion and your unique perspective fuel progress. We're proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we've got you.
Job DescriptionJob DescriptionJob Description Who will you be working with? Wabtec's Digital Intelligence Signaling & Systems team is a recognized industry leader in the successful delivery of complex integrated system projects. These projects involve signaling, train control, communications, and back-office solutions with a strong focus on project execution, schedule adherence, and customer satisfaction. How will you make a difference? As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and systems integration programs across North America within the Wabtec Digital Intelligence - Signaling & Systems (S&S) P&L. You will be responsible for the commercial, technical, and contractual performance of multi-year transportation programs, including conventional signaling, CBTC, PTC, communications, SCADA, and multi-system integration. You will operate within a matrix organization, leading cross-functional teams and coordinating internal and external stakeholders (customers, primes, subcontractors, and suppliers) to deliver fully integrated rail systems in compliance with contractual, regulatory, and safety requirements. What do we want to know about you? You must have: Bachelor's degree in engineering, Project Management, or related field 5-7 years' experience in Project/ Program Management 5+ years managing multi-year, complex regulated projects/programs We would love it if you had: Rail signaling systems Program management within a matrixed organization Program planning/management systems/tools Capacity planning, scheduling, budget, and execution Contract Management Cost control and forecasting Working with transit agencies / public sector clients Multi-partner or consortium environments What will your typical day look like? Your key responsibilities will be: Program Delivery & Execution Lead full program lifecycle: bid support execution testing & commissioning closeout Deliver programs: On schedule Within budget In line with revenue, margin, and cash flow targets Ensure compliance with: Contract requirements Customer specifications (e.g., transit agencies, FRA/FTA processes) Wabtec quality, safety, and governance standards Systems Integration Leadership (Critical) Lead delivery of integrated signaling and multi-system architectures, including: CBTC / ATC / PTC Wayside and onboard systems Communications (radio, fiber, network) SCADA / OCC / dispatch systems Traction power and OCS interfaces Ensure: Interface definition and control (ICDs) Cross-system integration planning and execution Coordination across engineering disciplines and external partners Commercial & Contract Management Own full contract performance, including: Scope management Change Orders (identification, pricing, negotiation) Cost, revenue, and margin performance Lead or oversee: Change Order proposals (scope, cost, schedule, risk) Customer negotiations and claims positioning Actively manage: Earned value / cost vs budget Forecasting (sales & cash) Risk-adjusted financial performance Risk & Opportunity Management Proactively identify and manage: Technical risks (integration, performance, safety) Commercial risks (margin erosion, cost overruns, claims) Schedule risks (critical path, dependencies) Develop and execute mitigation and recovery plans Escalate issues with clear recommendations and action plans Stakeholder & Customer Leadership Serve as the primary program interface to: Customers (transit agencies, authorities) Consortium/primes (e.g., rolling stock OEMs, EPCs) Key subcontractors and suppliers Build and maintain strong, long-term customer relationships Lead executive-level program reviews and communications Governance, Reporting & Reviews Lead internal and external reviews: Monthly/quarterly program reviews Risk reviews Customer progress meetings Deliver high-quality executive reporting, including: Schedule status Cost and margin performance Risk/opportunity status Key decisions and escalations Ensure traceability and auditability of program data and decisions Team Leadership (Matrix Organization) Lead cross-functional teams across: Engineering Project Controls Procurement Finance Field operations and commissioning Align internal and external resources to achieve program objectives Support development of program management best practices and talent Continuous Improvement Drive improvements in: Execution processes Forecast accuracy (cost, sales, cash) Risk identification and mitigation Capture lessons learned and applied across programs Relocation assistance may be provided if eligibility requirements are met. Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $91100-129800 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it's not just about a job - it's about the impact you make. When our people come together, we're Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you're ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it's freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together - are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We're lifelong learners, obsessed with better. Learn more at . Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We're building a culture where leadership, inclusion and your unique perspective fuel progress. We're proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we've got you.
09/21/2026
Full time
Job DescriptionJob DescriptionJob Description Who will you be working with? Wabtec's Digital Intelligence Signaling & Systems team is a recognized industry leader in the successful delivery of complex integrated system projects. These projects involve signaling, train control, communications, and back-office solutions with a strong focus on project execution, schedule adherence, and customer satisfaction. How will you make a difference? As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and systems integration programs across North America within the Wabtec Digital Intelligence - Signaling & Systems (S&S) P&L. You will be responsible for the commercial, technical, and contractual performance of multi-year transportation programs, including conventional signaling, CBTC, PTC, communications, SCADA, and multi-system integration. You will operate within a matrix organization, leading cross-functional teams and coordinating internal and external stakeholders (customers, primes, subcontractors, and suppliers) to deliver fully integrated rail systems in compliance with contractual, regulatory, and safety requirements. What do we want to know about you? You must have: Bachelor's degree in engineering, Project Management, or related field 5-7 years' experience in Project/ Program Management 5+ years managing multi-year, complex regulated projects/programs We would love it if you had: Rail signaling systems Program management within a matrixed organization Program planning/management systems/tools Capacity planning, scheduling, budget, and execution Contract Management Cost control and forecasting Working with transit agencies / public sector clients Multi-partner or consortium environments What will your typical day look like? Your key responsibilities will be: Program Delivery & Execution Lead full program lifecycle: bid support execution testing & commissioning closeout Deliver programs: On schedule Within budget In line with revenue, margin, and cash flow targets Ensure compliance with: Contract requirements Customer specifications (e.g., transit agencies, FRA/FTA processes) Wabtec quality, safety, and governance standards Systems Integration Leadership (Critical) Lead delivery of integrated signaling and multi-system architectures, including: CBTC / ATC / PTC Wayside and onboard systems Communications (radio, fiber, network) SCADA / OCC / dispatch systems Traction power and OCS interfaces Ensure: Interface definition and control (ICDs) Cross-system integration planning and execution Coordination across engineering disciplines and external partners Commercial & Contract Management Own full contract performance, including: Scope management Change Orders (identification, pricing, negotiation) Cost, revenue, and margin performance Lead or oversee: Change Order proposals (scope, cost, schedule, risk) Customer negotiations and claims positioning Actively manage: Earned value / cost vs budget Forecasting (sales & cash) Risk-adjusted financial performance Risk & Opportunity Management Proactively identify and manage: Technical risks (integration, performance, safety) Commercial risks (margin erosion, cost overruns, claims) Schedule risks (critical path, dependencies) Develop and execute mitigation and recovery plans Escalate issues with clear recommendations and action plans Stakeholder & Customer Leadership Serve as the primary program interface to: Customers (transit agencies, authorities) Consortium/primes (e.g., rolling stock OEMs, EPCs) Key subcontractors and suppliers Build and maintain strong, long-term customer relationships Lead executive-level program reviews and communications Governance, Reporting & Reviews Lead internal and external reviews: Monthly/quarterly program reviews Risk reviews Customer progress meetings Deliver high-quality executive reporting, including: Schedule status Cost and margin performance Risk/opportunity status Key decisions and escalations Ensure traceability and auditability of program data and decisions Team Leadership (Matrix Organization) Lead cross-functional teams across: Engineering Project Controls Procurement Finance Field operations and commissioning Align internal and external resources to achieve program objectives Support development of program management best practices and talent Continuous Improvement Drive improvements in: Execution processes Forecast accuracy (cost, sales, cash) Risk identification and mitigation Capture lessons learned and applied across programs Relocation assistance may be provided if eligibility requirements are met. Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $91100-129800 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it's not just about a job - it's about the impact you make. When our people come together, we're Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you're ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it's freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together - are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We're lifelong learners, obsessed with better. Learn more at . Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We're building a culture where leadership, inclusion and your unique perspective fuel progress. We're proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we've got you.