16 jobs found

JOB DESCRIPTION Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Adventist Health Roseville is seeking an Epic-Certified EHR Systems Analyst III for a full-time, day-shift position. We are looking for a strong candidate who can work primarily remotely, with the ability to travel up to 25% as required by the role. Candidates must have at least five (5) years of recent Epic Ambulatory experience. EpicCare Ambulatory certification is highly desirable , with a strong preference for candidates certified in Bones or Wisdom . Experience supporting Occupational Health or Occupational Medicine workflows in Epic is strongly preferred, including any exposure to the Epic Occupational Medicine (Occ Med) module . Leads the implementation and support of hospital information systems. Leads the planning, design, implementation, and maintenance of the existing systems and has a working knowledge of the applications for support and troubleshooting. Liaises between technical support, customers, and project teams in the design, implementation, and training of our healthcare information systems and any new enhanced systems. Utilizes comprehensive knowledge of Epic EHR system capabilities and functional use. Develops, recommends, and oversees implementation of policies and procedures for areas of responsibility. Job Requirements: Education and Work Experience: Bachelor's Degree or equivalent combination of education/related experience: Required Five years' healthcare IT application/technical experience: Required Five years' of applicable Epic application experience: Required Licenses/Certifications: Epic Certification/Accreditation in area of responsibility: Required Essential Functions: Serves as a senior member of the team, dedicated to the design, build and testing of electronic documentation solutions that support clinical and revenue cycle workflow. Leads project meetings and works cooperatively with team members to assign duties with the overall program and related projects with minimal managerial oversight. Facilitates application workflow design and application integration sessions. Designs, configures, tests, debugs, documents, and maintains programs/applications. Collaborates, researches, and analyzes to develop, configure, and modify moderately complex information systems based on or related to user system design specifications while utilizing established standards and departmental protocols. Designs and develops test scripts and materials for end-to-end workflow testing. Performs unit, system and integration testing per standards, documents outcomes. Evaluates user requests for special enhancements to systems. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues. Installs and tests software per release checklist guidelines. Manages the planning and installation of automated systems. Works with end-users to develop specifications for the purchase, development and installation of software systems. Monitors progress of the plan and proposes corrective action where indicated. Utilizes appropriate planned change management models, principles and techniques in system planning, development, implementation and evaluation. Designs, develops, and monitors measurements of process improvements, including those enabled by standardized workflows. Provides ongoing support for existing computer applications. Provides support for problem resolution; escalates the problem to senior level personnel if necessary. Implements solutions, communicates to end users and tracks resolution. Analyzes incidents, identifying trends and major issues. Conducts routine status meetings with end users and leadership. Provides leadership support to analysts and team and to end-users regarding system applications. Maintains service level agreements with various end-user departments and enterprise business units. Supports the preparation and delivery of training materials and formal/informal training. Identifies educational opportunities related to standard applications and operational use of them. Develops strategies to educate analysts and support staff with focus to achieve improved operational understanding and efficiency. Leads various user group meetings as assigned. Mentors support groups to assist with their understanding of applications and processes. Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. ABOUT US Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.PandoLogic. Category:Technology,

Job DescriptionJob DescriptionCompany Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. Job Description As a Senior Embedded Software Engineer in the Future Forward organization, you will work at the forefront of innovation, rapid prototyping, and new product development. You'll collaborate with talented cross-functional teams-including engineers, clinicians, and product managers-to advance Intuitive's robotic surgical platform, driving the entire product lifecycle from concept to launch. In this role, you will design, develop, and integrate embedded and platform software across a complex robotic system, interfacing with hardware, firmware, control algorithms, vision pipelines, user interfaces, and test infrastructure, including fault-injection and diagnostic frameworks. You will contribute to the architecture, implementation, and system-level integration of advanced functionalities into complete surgical robotic platforms, supporting product release and validated human use. Your work will be critical to meeting delivery milestones while ensuring safe, reliable, and compliant operation for patients worldwide. Success in this role requires excelling in an agile, small-team environment-transforming initial concepts into robust prototypes, methodically iterating designs, and consistently maintaining exceptional product quality with a patient-first mindset. Essential Job Duties Design and develop robust embedded software to enable system infrastructure, including OS drivers, hardware interfaces, real-time data pipelines, inter-processor communication, error handling, and user/test applications. Collaborate cross-functionally throughout the product lifecycle with key stakeholders to address clinical needs and safety requirements. Translate early requirements into prototype implementations to evaluate, iterate, and advance novel robotic systems. Conduct rigorous unit testing to support system integration and ensure reliable, robust system operation. Contribute to hazard and failure mode analysis, defining appropriate mitigations. Refine and iterate designs, balancing technical requirements, feasibility, schedules, and resource constraints. Produce clear and compliant supporting documentation in alignment with Intuitive's development and quality guidelines. Ensure all designs meet rigorous quality and safety standards per the Intuitive Quality Management System. Qualifications A minimum of 8 years of experience in developing and supporting embedded systems; or 6 years with a Master's degree; or 3 years with a PhD. Highly proficient in developing C/C++ embedded and real-time software for multi-core, multi-processor systems, especially on embedded Linux and QNX. Demonstrated experience with board bring-up, device driver development, and integration of new hardware components. Skilled in version control systems and collaborative development environments, supporting efficient, iterative improvement. Familiarity with a wide range of communication protocols-including TCP/IP, CAN, I2C, SPI-and serialization standards such as protobuf. Strong problem-solving skills and debugging capabilities for complex embedded software and electromechanical systems. In-depth understanding of failure mode and risk analysis, with a track record in safety-critical, product-focused designs. Excellent verbal and written communication skills for effective interaction across all organizational levels. Demonstrates passion for innovation, continuous learning, and developing solutions that make a meaningful difference in patients' lives. Preferred Skills and Experience Experience with robotics and embedded software for complex electro-mechanical systems. Knowledgeable in Python or Matlab for automation, diagnostics, and testing. Familiarity with FPGA development and interfaces. Familiarity with CUDA programming and memory management concepts. Cyber-security concepts such as secure boot, authentication and encryption. Hands-on engineering experience with proven ability to work effectively in a team environment. Experience in all phases of the product development lifecycle including design, implementation, debug, verification, validation, and transfer to manufacturing. Experience designing software products in a regulated industry or for mission critical applications; comfort with concepts of design input, design output, traceability, risk analysis, and mitigations. Additional Information Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role. Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. Mandatory Notices U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b , some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status. Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government's licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan ("TCP") (note: typically adds 2 weeks to the hiring process). For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee's start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee. This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate's experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate's qualifications, consistent with applicable law. We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

Job DescriptionJob DescriptionCompany Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. Job Description As a Senior Embedded Software Engineer in the Future Forward organization, you will work at the forefront of innovation, rapid prototyping, and new product development. You'll collaborate with talented cross-functional teams-including engineers, clinicians, and product managers-to advance Intuitive's robotic surgical platform, driving the entire product lifecycle from concept to launch. In this role, you will design, develop, and integrate embedded and platform software across a complex robotic system, interfacing with hardware, firmware, control algorithms, vision pipelines, user interfaces, and test infrastructure, including fault-injection and diagnostic frameworks. You will contribute to the architecture, implementation, and system-level integration of advanced functionalities into complete surgical robotic platforms, supporting product release and validated human use. Your work will be critical to meeting delivery milestones while ensuring safe, reliable, and compliant operation for patients worldwide. Success in this role requires excelling in an agile, small-team environment-transforming initial concepts into robust prototypes, methodically iterating designs, and consistently maintaining exceptional product quality with a patient-first mindset. Essential Job Duties Design and develop robust embedded software to enable system infrastructure, including OS drivers, hardware interfaces, real-time data pipelines, inter-processor communication, error handling, and user/test applications. Collaborate cross-functionally throughout the product lifecycle with key stakeholders to address clinical needs and safety requirements. Translate early requirements into prototype implementations to evaluate, iterate, and advance novel robotic systems. Conduct rigorous unit testing to support system integration and ensure reliable, robust system operation. Contribute to hazard and failure mode analysis, defining appropriate mitigations. Refine and iterate designs, balancing technical requirements, feasibility, schedules, and resource constraints. Produce clear and compliant supporting documentation in alignment with Intuitive's development and quality guidelines. Ensure all designs meet rigorous quality and safety standards per the Intuitive Quality Management System. Qualifications A minimum of 8 years of experience in developing and supporting embedded systems; or 6 years with a Master's degree; or 3 years with a PhD. Highly proficient in developing C/C++ embedded and real-time software for multi-core, multi-processor systems, especially on embedded Linux and QNX. Demonstrated experience with board bring-up, device driver development, and integration of new hardware components. Skilled in version control systems and collaborative development environments, supporting efficient, iterative improvement. Familiarity with a wide range of communication protocols-including TCP/IP, CAN, I2C, SPI-and serialization standards such as protobuf. Strong problem-solving skills and debugging capabilities for complex embedded software and electromechanical systems. In-depth understanding of failure mode and risk analysis, with a track record in safety-critical, product-focused designs. Excellent verbal and written communication skills for effective interaction across all organizational levels. Demonstrates passion for innovation, continuous learning, and developing solutions that make a meaningful difference in patients' lives. Preferred Skills and Experience Experience with robotics and embedded software for complex electro-mechanical systems. Knowledgeable in Python or Matlab for automation, diagnostics, and testing. Familiarity with FPGA development and interfaces. Familiarity with CUDA programming and memory management concepts. Cyber-security concepts such as secure boot, authentication and encryption. Hands-on engineering experience with proven ability to work effectively in a team environment. Experience in all phases of the product development lifecycle including design, implementation, debug, verification, validation, and transfer to manufacturing. Experience designing software products in a regulated industry or for mission critical applications; comfort with concepts of design input, design output, traceability, risk analysis, and mitigations. Additional Information Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role. Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. Mandatory Notices U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b , some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status. Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government's licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan ("TCP") (note: typically adds 2 weeks to the hiring process). For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee's start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee. This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate's experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate's qualifications, consistent with applicable law. We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

Job Description Job Description Please provide resume and cover letter. NC Based Candidates Only. Summary: The North Carolina Community Health Center Association (NCCHCA) is a membership organization for federally qualified, non-profit patient-governed health care organizations that provide care to patients regardless of insurance status or geographic isolation. NCCHCA's mission is to promote and support patient-governed health care organizations and the populations they serve. NCCHA holds the cooperative agreement with the Health Resources and Services Administration (HRSA) to operate the Health Center Controlled Network (HCCN) program. NCCHCA also serves as the Manages Services Organization for the Carolina Medical Home Network Clinically Integrated Network (CMHN CIN) and Carolina Medical Home Network Accountable Care Organization (CMHN ACO). The Data & Analytics Manager supports NCCHCA's data strategy, analytics, reporting, and performance measurement activities. This position manages the collection, validation, analysis, interpretation, and presentation of clinical, operational, financial, workforce, and grant-related data to support daily operations, organizational decision-making, performance measurement, and continuous improvement. The Data & Analytics Manager is responsible for developing actionable insights that improve organizational outcomes, strengthen operational efficiency, support value-based care initiatives, and ensure compliance with federal, state, payer, and grant reporting requirements. The position supports data management, healthcare analytics, value-based care reporting, and effective use of population health, care management, and other healthcare technology platforms as key data sources. The Data & Analytics Manager collaborates across departments to develop dashboards, reports, and data visualization tools that support daily operations, performance monitoring, and strategic decision-making. The Data & Analytics Manager identifies opportunities to leverage emerging technologies, including artificial intelligence and automation tools, to improve reporting processes, data workflows, operational efficiency, and decision support while ensuring appropriate governance and compliance. Qualification Requirements: Bachelor's degree in Data Analytics, Statistics, Information Systems, Public Health, Healthcare Administration, or related field required. Master's degree in a related field preferred. Minimum of five (5) years experience in healthcare analytics, business intelligence, health informatics, quality reporting, or population health analytics. Experience with Electronic Health Records (EHRs), population health and care management platforms, claims data and healthcare reporting systems. Experience developing dashboards, scorecards, and data visualization tools (e.g., Power BI, Tableau, or similar). Knowledge of healthcare quality measures, value-based care reporting, and population health management concepts. Experience working with clinical, operational, financial, workforce, and grant-related data in a healthcare setting. Strong analytical and problem-solving skills with attention to data integrity and accuracy. Ability to manage multiple priorities and projects in a fast-paced environment. Excellent communication skills with ability to translate complex data into actionable insights. Experience in FQHCs, community health centers, ambulatory care, ACOs, or CINs preferred. Knowledge, Skills and Abilities: Knowledge of healthcare analytics, performance measurement, and quality improvement methodologies. Knowledge of Uniform Data System (UDS) reporting requirements and HRSA performance measures. Understanding clinical quality measures, value-based payment models, and population health management. Knowledge of healthcare data privacy and security requirements, including HIPAA. Advanced Microsoft Excel skills. Experience with business intelligence and data visualization tools such as Power BI, Tableau, Looker Studio, or similar platforms. Experience with SQL, Python, data extraction, data warehousing concepts, and reporting tools preferred. Knowledge of emerging healthcare technology trends, including artificial intelligence (AI), automation, and advanced analytics applications. Ability to evaluate and support responsible use of AI tools to improve reporting efficiency, data analysis, workflow automation, and operational decision-making while maintaining compliance with HIPAA, privacy, security, and organizational policies. Experience using or evaluating automation, artificial intelligence, or emerging analytics tools to improve data workflows, reporting processes, or operational efficiency preferred. Experience with data management processes, including file inventory, Secure File Transfer Protocol (SFTP) tracking and management, and maintaining data integrity across multiple systems. Experience developing, administering, and tracking surveys; analyzing survey results; and translating findings into actionable recommendations. Ability to translate complex data into meaningful and actionable information for diverse audiences. Strong analytical, organizational, project management, and problem-solving skills. Excellent written, verbal, and presentation skills. Supervisory Responsibilities: Supervises assigned analytics and reporting staff, including the Grants and Contracts Data Analyst. Provides leadership, coaching, performance management, and professional development. Establishes priorities and monitors progress toward departmental goals. Supports a collaborative, accountable, and service-oriented work environment. Essential Functions: Data Analytics & Reporting: Analyze clinical, financial, operational, claims, and care management data to produce recurring and ad hoc reports for executive leadership, management teams, committees, and the Board of Directors. Develop, maintain, and enhance organizational dashboards, scorecards, key performance indicators (KPIs), and reporting systems to support strategic and operational decision-making. Leads data and analytics components of HCCN initiatives, including performance tracking, technology adoption measurement, reporting, and grant deliverables. Work with population health platforms to validate standard ("out-of-the-box") reports and develop custom reports that meet organizational and health center needs. Develop and deliver training for NCCHCA staff and health center end users on reporting tools, dashboards, data interpretation, performance measures, and analytics best practices. Monitor and improve data quality, data integrity, and overall data health through ongoing validation, auditing, and performance tracking. Support enterprise-wide data initiatives by integrating and analyzing data from multiple systems to improve reporting, operational efficiency, and strategic decision-making. Develop performance monitoring frameworks aligned with organizational priorities and strategic goals. Conduct data analysis, forecasting, benchmarking, and trend analysis to support strategic planning and organizational initiatives. Support quality improvement initiatives through data analysis, performance monitoring, and outcome measurement. Track, analyze, and report clinical quality measures, organizational performance indicators, and payer performance metrics. Support population health management initiatives through patient segmentation, risk stratification, care gap analysis, and performance reporting. Assist in monitoring value-based care programs, payer incentive measures, and alternative payment models. Design, administer, and analyze organizational surveys, track response metrics, and prepare reports that inform quality improvement and strategic initiatives. Regulatory & Grant Reporting: Support HRSA, Uniform Data System (UDS), grant, payer, state, and federal reporting requirements. Supports HRSA HCCN grant reporting through collection, validation, analysis, and submission of required performance data. Ensure the accuracy, consistency, completeness, and timely submission of all required reports and data deliverables. Collaborate with internal departments and health centers to collect, validate, and reconcile reporting data. Data Governance & Systems Optimization: Supports the development and advancement of organizational data practices that improve data accessibility, quality, reporting capabilities, and decision-making. Collaborate with Risk Management and organizational leadership to develop and maintain policies and procedures related to data governance, reporting, privacy, security, and analytics. Evaluate opportunities to leverage artificial intelligence, automation, and emerging technologies to improve data processes, reporting efficiency, analytics capabilities, and organizational workflows while ensuring appropriate governance and security practices. Identify opportunities to automate reporting processes, streamline workflows, and improve enterprise-wide operational efficiency. Support the implementation, optimization, integration, and ongoing utilization of analytics, business intelligence, and reporting platforms. Manage assigned data assets, including file inventories, secure file transfer protocol (SFTP) processes, and data exchange workflows, ensuring secure . click apply for full job details

Job Description Job Description About Us: Arizona Liver Health (ALH) is dedicated to driving high standards of care and advancing medical innovation through leading clinical trials, ensuring patient safety and regulatory compliance, and generating high-quality clinical data. Our network of multiphase, multitherapeutic research, standard of care, and VEN Centers sites is staffed by skilled providers, research, clinic, pharmacy, and patient outreach professionals. ALH operates state-of-the-art facilities and programs to meet the evolving needs of clinical research and overall patient treatment. Title: Endpoint Operations Technician Hourly: $26.44 - $31.25 per hour, depending on experience and qualifications Status: Full-time, hourly, non-exempt Reports to: IT Manager Location: Chandler, AZ (Onsite) Essential job functions/duties Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Provide Tier I and Tier II technical support to staff across all sites for hardware, software, and peripheral devices owned by the Institute for Liver Health or contracted vendors. Manage and Triage ticketing system FreshService incident queue based on priority and escalation requirements to meet service level agreements. Communicate with users in a professional, respectful manner to address IT needs and expectations. Document and regularly update status of incidents, service requests, and projects. Provide endpoint support including routine testing, imaging, and quality assurance of hardware/software before deployment. Independently resolve basic support issues; escalate complex problems to senior technicians. Maintain a neat and organized workspace to protect assets and ensure safety. Participate in IT and enterprise project tasks and attend related meetings. Maintain documentation related to incident resolution, procedures, and knowledge base articles. Collaborate with the team to identify areas for training and process improvement. Support network infrastructure including cabling, switch/router installation and basic configuration. Troubleshoot network and internet connectivity issues; extend and configure existing infrastructure as needed. Manage 3CX phone system and provide basic troubleshooting. Perform Active Directory management including user and computer account creation/removal, GPO management, and workstation scripting. Support in-house A/V systems. Provide basic support for Fibroscan equipment (training provided) and occasionally transport systems. Monitor and Manager IT asset inventory and supplies; escalate when low. Document asset deployment and retirement lifecycle. Participate in training sessions and stay current on IT trends and technologies relevant to healthcare and endpoint support. Frequently travel to offsite or satellite locations to provide IT support using company or personal vehicle. Perform miscellaneous duties and special projects as assigned. Knowledge/Skills/Abilities Required Positive attitude with high aptitude and eagerness to learn. Excellent problem-solving and troubleshooting skills. Strong proficiency with Microsoft Windows and Microsoft Office 365 applications. Ability to follow directions and execute tasks accurately and in a timely manner. Strong interpersonal and communication skills (written and verbal) Prior experience in customer/client service. Ability to manage multiple priorities while maintaining attention to detail. Capable of lifting and carrying IT hardware as needed. Qualifications High school diploma or GED from an accredited institution required. At least two (2) years of Tier II helpdesk or technical support experience. CompTIA A+ certification required. CompTIA Network+ preferred. Microsoft Certifications preferred. Work environment Clinic and office settings Physical demands Able to lift at least 50 lbs. Able to sit for long periods (at least 50%) Able to type and do computer work for long periods Travel : Some interoffice travel may be required up to 10-25% with use of a company vehicle or personal vehicle mileage reimbursement Ability to drive, must have a valid driver's license and in good standing with the Dept. of Motor Vehicles Benefits & Perks: Health, Dental, Vision (with HSA plans and employer contribution) 2 weeks PTO 5 days Sick Time 7 Company holidays + 2 Half-days 401K with company match Short & Long Term Disability Educational Assistance Shared company vehicles for required travel Work authorization Must have valid documentation and authorization to work in the U.S. (sponsorship or visa transfer not available) EEO statement It is the policy of the Institute for Liver Health DBA Arizona Liver Health and Arizona Clinical Trials to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate. Notice to Staffing Agencies: It is our policy that any and all contact with third party staffing or recruitment vendors come through our Talent Acquisition Team directly. We have an established and preferred network of contracted partners that we engage if and when we deem it necessary. We request that staffing agencies refrain from repeatedly contacting our hiring managers or employees directly. Unsolicited resumes, onsite solicitations, and inquiries will not be considered or responded to. Overly persistent and forceful inquires may also be blocked across our network at the domain level as spam. Thank you for your understanding and cooperation.

The organization is seeking a compassionate and recovery-oriented Certified Alcohol and Drug Counselor (CADC) to provide substance use disorder treatment and recovery services to individuals throughout Chicago's South Side communities. This clinician will play a key role in helping clients achieve and maintain recovery by delivering evidence-based counseling services, developing individualized treatment plans, and collaborating with multidisciplinary care teams to address both substance use and co-occurring behavioral health needs. Working as part of an integrated behavioral health team, the CADC will conduct comprehensive substance use assessments, provide individual and group counseling, educate clients and families, coordinate care with internal and external providers, and connect individuals to community resources that support long-term recovery and overall wellness. Job Duties Clinical Care Conduct comprehensive substance use assessments utilizing ASAM Criteria to evaluate substance use history, mental health status, level of care, and individualized treatment needs. Develop, implement, and regularly update person-centered treatment plans utilizing evidence-based practices. Provide individual and group counseling utilizing evidence-based treatment modalities such as Cognitive Behavioral Therapy, Motivational Interviewing, and other appropriate interventions. Educate clients and families regarding addiction, relapse prevention, coping skills, recovery supports, and healthy lifestyle changes. Monitor client progress toward treatment goals and modify interventions as clinically appropriate. Care Coordination Collaborate with physicians, psychiatrists, therapists, case managers, family members, and community providers to coordinate whole-person care. Assist clients in accessing housing, transportation, employment, healthcare, benefits, and other community resources that address social determinants of health. Facilitate referrals to internal and external behavioral health, medical, and recovery support services. Participate in multidisciplinary treatment team meetings and clinical case consultations. Documentation & Compliance Complete timely, accurate, and confidential documentation within the Electronic Health Record. Ensure documentation complies with Illinois DHS Rule 2060, HIPAA, SAMHSA, CARF, Medicaid, and organizational standards. Maintain current treatment plans, progress notes, assessments, discharge documentation, and other required clinical records. Respond promptly to documentation feedback and maintain compliance with agency productivity standards. Professional Practice Participate in regular clinical supervision, team meetings, trainings, and continuing education. Support quality improvement initiatives and program development efforts. Maintain professional certification and ethical standards consistent with IAODAPCA requirements. Perform additional duties as assigned. Qualifications Certified Alcohol and Drug Counselor in good standing through IAODAPCA required. Bachelor's degree in Human Services, Psychology, Social Work, Counseling, or a related field preferred. MAT experience strongly preferred. One or more years of experience providing substance use disorder or behavioral health services preferred. Knowledge of DSM-5, ASAM Criteria, substance use disorder treatment, and evidence-based counseling interventions. Familiarity with Illinois DHS Rule 2060, Medicaid documentation standards, HIPAA, and accreditation requirements. Strong assessment, counseling, crisis intervention, and treatment planning skills. Excellent interpersonal, communication, and relationship-building abilities with clients, families, referral sources, and multidisciplinary teams. Experience utilizing Electronic Health Record systems. Ability to work effectively with culturally diverse and underserved populations. Bilingual (Spanish/English) preferred. Valid Illinois driver's license and reliable transportation preferred.

Tech Summary The Systems Administrator IV, Health Systems supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior technical resource responsible for the configuration, implementation, optimization, and support of enterprise clinical applications. The role collaborates with clinical, operational, and technical stakeholders to evaluate business needs, support system improvements, and deliver technology solutions that enhance operational effectiveness and the end-user experience. Working across cross-functional teams, this position contributes to application implementation, maintenance, testing, optimization, and support activities while helping ensure reliable and effective technology solutions that support organizational objectives and patient care delivery. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Job Summary: In addition to the responsibilities listed below, this position is responsible for leading the day-to-day operations of a newly established administrative team, including onboarding and developing new team members who support the configuration, testing, validation, implementation, and ongoing production support of complex Epic system builds and assigned applications. The incumbent will leverage clinical and/or healthcare IT systems knowledge to support the delivery of safe, high-quality patient care through the Epic electronic health record. This role provides operational oversight for the prioritization and coordination of requested system enhancements, upgrades, and implementations in partnership with Epic application managers and implementation teams. Additional responsibilities include overseeing the development and documentation of internal procedures, preparing specifications for system enhancements, evaluating new Epic release functionality, and ensuring appropriate testing and validation activities are completed. As this is a newly created administrative leadership role, the successful candidate must be adaptable, collaborative, and eager to learn. Initial onboarding will include broad leadership and operational training, while Epic application managers will provide deep technical and application-specific expertise. This manager will focus on recruiting, onboarding, coaching, and developing new team members before transitioning them to their respective application manager teams for ongoing technical mentorship and oversight. This role is designed to reduce the administrative and onboarding responsibilities currently performed by Epic application managers, allowing them to focus on application strategy, optimization, and technical leadership. The position will initially oversee up to 19 direct reports, with the potential to expand to an additional cohort of approximately 19 team members as the organization continues to grow. Essential Responsibilities: Manages designated units by translating business plans into tactical action items; communicating goals and objectives; ensuring all policies and procedures are followed; overseeing the completion of work assignments; assuming responsibility for decision making; aligning team efforts; building accountability for and measuring progress in achieving results; incorporating resources, costs, and forecasts into unit plans; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; partnering with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies; and influencing units to operate in alignment with business objectives. Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; hiring, training, and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst departments; strategically evaluating talent for succession planning; setting performance management guidelines and expectations across units; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Provides insight and leadership on the delivery of appropriate, sustainable, and prompt solutions to incidents. Manages the implementation of planned hardware and software changes into production environments. Manages the maintenance, modification, and documentation of complex and advanced applications. Manages change management processes. Manages system configuration. Oversees the management and monitoring of stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security). Manages maintenance and refresh activities performed by team members. Manages application-oriented administration and technical support for production and non- production environments. Manages timelines and cross-functional resources to drive the delivery of appropriate, sustainable, and prompt solutions. Manages a network of partnerships with technical and project teams to resolve system problems and application-specific issues. Manages communication with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Manages the improvement of system usefulness to the local user by increasing the number of functions that can be automated, as well as seeking process and improvements that reduce human interaction with the system. Manages the testing of designated systems and tools. Manages the development of guidelines to prevent and/or resolve recurring problems. Manages all levels of support for all enterprise systems by overseeing the diagnosis, troubleshooting, and resolution of complex incidents to minimize system issues. Manages the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Manages the analysis of the impact of process or technical tool changes on existing processes, tools, and interfaces. Minimum Qualifications: Minimum four (4) years experience working with EPIC or comparable health system software OR Minimum four (4) years scripting or programming experience. Minimum two (2) years supervisory experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum eight (8) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

Please note, this position is designated as flexible (aka hybrid), and the expectation is that the selected candidate will report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The System Administrator IV, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator IV, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Company: Oak Street Health Title: Patient Growth Specialist (Outreach Executive I) Location: 1113 Carlisle Rd, York, PA 17404 Role Description: The Patient Growth Specialist (internally known as an Outreach Executive) is a community-facing role dedicated to connecting Medicare-eligible seniors with Oak Street Health. As the primary lead generators for their territories, Outreach Executives act as brand ambassadors, sharing the impact of our unique care model to drive local patient growth. Working in close collaboration with Outreach Managers, Directors, and Community Relationship Managers, you will execute targeted strategies to build trust and expand our patient base within your assigned market. Check out this pamphlet for a sneak peek into the life of an Oak Street Outreach Executive! Core Responsibilities: Sales & Lead Generation Generate high-quality leads by executing community events and conducting localized outreach within the Medicare senior community. Identify and convert leads through cold calling, digital channels, and referrals from the broader outreach team. Persistently engage prospective patients via email, phone, and face-to-face networking to build a robust sales pipeline. Stay current on service updates, marketing initiatives, and organizational workstreams through active participation in team briefings. Partner with Community Relationship Managers (CRMs) and Outreach leadership to align on lead generation strategies and Insurance Agent (IA) partnerships. Relationship Management Meticulously document all customer interactions and sales activities within the CRM and internal business systems. Serve as the primary liaison between clinical teams and new patients to ensure a seamless transition into our care. Address and resolve prospect concerns or complaints with empathy, ensuring a positive first impression of Oak Street Health. Maintain consistent touchpoints with prospects to foster trust and long-term community presence. What we're looking for: Required: 1+ years in Sales or Customer Service. Healthcare experience is not required, but is a plus. Ability to cold call, manage digital lead channels, and influence key stakeholders. Exceptional verbal and written communication skills with a professional phone presence. Skilled at navigating external barriers and managing multiple priorities in a fast-paced environment. Must have a valid driver's license and reliable transportation. Note: This role is 60% field-based and 40% clinic-based. Flexibility to work weekends for community events and patient engagement. US work authorization Preferred: S trong computer skills, including basic knowledge of Microsoft and/or Google Suite Experience with Customer Relationship Management (CRM) and/or Electronic Medical Record (EMR) software is a plus. Fluency in another language is not required, but is a plus when it comes to connecting with our diverse patient communities. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 10/25/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Hours of Work : 40 Days Of Week : 5 Work Shift : Job Description : Responsible for the development, build, implementation and ongoing maintenance of all aspects of pharmacy-related applications, clinical information systems, and computerized pharmacy systems, software and hardware. Provides resource expertise for planning and implementing system-wide pharmacy informatics projects. Your Job Requirements: • Graduate of an accredited school of pharmacy • Licensed as a registered pharmacist by the Texas State Board of Pharmacy. If not currently licensed in Texas, will work towards licensure within 6 months of hire date. • Willow Certified • Ability to handle confidential information • Ability to prioritize multiple job tasks in a fast-paced environment • Demonstrable use of spreadsheet, database, and data query software • Excellent written and verbal communication skills • Supervisory experience preferred • Has experience managing employees and leading clinical informatics projects. Has experience with governance, change control management • Has practiced as a clinical pharmacist in the hospital environment allowing for full understanding of inpatient pharmacy workflow. • 5 years of experience with Pharmacy Information Systems preferred Job Roles: Duty 1: Develop, grow, maintain, and monitor pharmacy information systems (e.g. Epic, etc.) to optimize workflows, enhance Physician/Pharmacist/Patient experience, improve patient outcome and positively affect financial outcome. Duty 2: Work independently to function as System Administrator/Project Manager accountable for organizing and completing the validation of changes to the pharmacy modules, including integrated testing, training, functional support, auditing modifications /implementations, and documentation. Review update notes and make appropriate build changes and create training documents. Duty 3: Work in collaboration with physician, pharmacy, nurse leadership/champions and other health informatics teams in a positive, constructive and efficient manner. Duty 4: Monitors billing accuracy, compliance issues, and structure: Ensures data integrity through interaction with financial and outcomes systems and auditing verification; Coordinates CDM maintenance with Finance and Pharmacy Billing Technician; Monitors input/outcome data; Assists in investigating and responding to billing audits Duty 5: Documents activities, help desk tickets and project trackers (Ivanti, Sherlock, Data Courier, SharePoint, etc.) in a timely and accurate manner and makes available for continual review. Duty 6: Build and maintenance of order sets, drug/mixture build in accordance build guidelines and standards. Duty 7: Provides education to pharmacy staff in regards to new hire training, new workflows, workflow changes, etc. through in-class training, tip sheets, pharmacy newsletters, etc. Duty 8: Adheres to Health Informatics policy, procedures and communication/office etiquette Duty 9: On-Call support MDMC, MCMC, MMMC, MRMC, MCCC, MRCC, MSMC, MLMC, MCEL and JV's during non-business hours. Duty 10: Performs any special projects and other duties as assigned. Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned: Great Place to Work Certified Glassdoor's Best Places to Work 2025 & 2026 Glassdoor's Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME's Best Companies for Future Leaders 2025 & 2026 Newsweek's America's Most Admired Workplaces 2026 Glassdoor's Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker's Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek's Americas Greatest Workplaces 2025

Element Care, a nonprofit PACE provider, is seeking a Technology Program Manager to lead complex initiatives that support frail seniors living independently. In this mission-driven role, you'll manage cross-functional technology programs spanning clinical, operational, and administrative workflows. Responsibilities include defining roadmaps, gathering requirements, overseeing vendors, and ensuring on-time, on-budget delivery. You will promote data security, regulatory compliance, and change adoption while collaborating closely with interdisciplinary teams to improve care quality, efficiency, and user experience. Responsibilities Lead planning and execution of technology programs supporting PACE care delivery and operations Coordinate cross-functional teams including IT, clinical, and operations stakeholders Manage project scope, timelines, risks, and budgets for multiple initiatives Translate clinical and operational needs into clear technical requirements Oversee vendor relationships, contracts, and solution integrations Establish PMO best practices, documentation, and reporting standards Monitor program performance, metrics, and continuous improvement opportunities Ensure compliance with healthcare data privacy, security, and regulatory requirements Facilitate change management, training, and communication for new systems Report program status and outcomes to leadership and key stakeholders Required Skills Program management Project management methodologies (Agile/Waterfall) Healthcare IT systems (EHR/EMR) Data integration and interoperability Vendor and contract management Budgeting and financial tracking Risk management and mitigation Process improvement/Lean/Six Sigma Change management Regulatory compliance (HIPAA)

Position: Program Manager (Ref: 18653) Location: Hillsboro, OR USA, 97124 Salary: DOE Duration: 3 Years 3 Months 30 Days - Contract Openings: 2 Deadline: 09/09/2026 Description: Onsite initially Remote later We are seeking an experienced Program Manager to lead and support the implementation of a new enterprise Laboratory Information Management System (LIMS) for a major public sector health institution. Working closely with executive leadership and senior project management, this role focuses heavily on organizational change management (OCM), stakeholder alignment, vendor management, and user acceptance coordination across laboratory and public health operational teams. Key Responsibilities Oversee and project manage multiple complex schedules, tracking critical paths, milestones, dependencies, and deliverables. Lead Organizational Change Management (OCM) and strategic communications across multi-disciplinary teams, clinical stakeholders, and external software vendors. Maintain active decision logs, track risk mitigation strategies, and curate vendor feedback. Coordinate and manage the end-to-end User Acceptance Testing (UAT) phase for the LIMS replacement initiative. Formulate biweekly project status reports detailing milestone completion, resource capacity/allocation, schedule tracking, and executive decision-support metrics. Provide strategic advisory support for grant/funding application cycles and enterprise project gating deliverables. Qualifications & Requirements Education & Certification: Bachelors or Masters degree in Business, Public Health, Information Technology, or a related field; active PMI Project Management Professional (PMP) certification required. Public Sector Background: Prior direct experience managing IT/enterprise projects within state government or public agency frameworks. Domain Experience: Proven project leadership or change management experience within a clinical care, diagnostic, or public health laboratory environment. Methodology & Tools: Deep proficiency in PMI PMBOK methodologies and the Microsoft 365 enterprise suite. Work Authorization & Clearances: Must reside and perform all work within the United States; successful completion of a comprehensive multi-week background verification is required prior to onboarding. Working Conditions: Location: Hillsboro, OR (Hybrid: Onsite onboarding initially, followed by remote telework with onsite availability as needed) Engagement Type: Long-Term Contract (Estimated duration through October 2029) Work Schedule: Approximately 30 hours per week (PST business hours) Required / Desired Skills Enterprise Project & Program Management Required - 7 Years PMI Project Management Professional (PMP) Certification Required - 1 Years State Government / Public Sector Agency Experience Required - 3 Years Microsoft Office 365 Suite Required - 5 Years Remote Team Coordination & Virtual Delivery Required - 3 Years Organizational Change Management (OCM) in Lab / Clinical Settings Required - 3 Years Laboratory Information Management Systems (LIMS) Projects Required - 2 Years PMI PMBOK Methodologies Required - 5 Years User Acceptance Testing (UAT) Management Required - 3 Years Public Sector Grant & Funding Opportunity Support Required - 1 Years

Description: Join a Team Where Hospitality Meets Heart! At The Wynwood House, we believe exceptional care begins with making every resident feel truly at home. Our communities are built on a hospitality-first philosophy where kindness, dignity, respect, and meaningful relationships guide everything we do. We are committed to creating a warm, welcoming environment where residents enjoy comfort and independence; and where every team member is valued, supported, and empowered to make a difference every day. Summary of Responsibilities: We are seeking an experienced and compassionate Executive Director / Personal Care Home Administrator to provide overall leadership, management, and operational oversight of our personal care home community. This position is responsible for ensuring the community delivers high-quality, person-centered services while maintaining compliance with Pennsylvania regulations and company standards. The Executive Director leads all aspects of community operations, including resident care and safety, staffing, regulatory compliance, financial and labor management, employee engagement, resident and family relations, and overall community performance. This leader works closely with the Resident Care Director and department leaders to ensure effective communication, appropriate staffing, quality care, and a positive resident experience. The ideal candidate is a strong, hands-on leader who is passionate about senior living, develops and supports their team, holds others accountable, and is committed to creating a community where residents are treated with dignity, respect, and compassion. Essential Functions/ Duties: Essential duties may include, but are not limited to: Operations & Regulatory Compliance Provides leadership and ensures implementation of company policies and procedures in accordance with federal, state, and local regulations. Ensures community-wide compliance with all applicable federal, state, and local regulations governing personal care homes. Maintains readiness for regulatory inspections through routine audits of policies, records, environmental standards, and documentation. Oversees infection control, safety programs, emergency preparedness, and resident rights compliance. Ensures all services are delivered in a manner that respects resident dignity, privacy, and independence. Leadership & Staff Management Recruits, hires, trains, supervises, and evaluates department leaders and staff. Provides ongoing coaching, performance management, and annual evaluations for management team members. Promotes team engagement, participation, and communication through regular staff meetings and leadership presence. Ensures appropriate staffing levels are maintained to meet resident needs at all times. Oversees orientation and ongoing training programs for all employees. Leads employee retention, engagement, and recognition initiatives. Clinical Oversight Supervises and supports the Resident Care Director (RCD) and care team. Delegates clinical oversight responsibilities to the Resident Care Director while maintaining overall accountability for care quality and compliance. Ensures proper development, implementation, and monitoring of resident service plans. Conducts routine audits of resident records and charts to ensure compliance and accuracy. Ensures residents have access to appropriate medical and psychosocial services. Assists with resident move-ins, assessments, and coordination of care as needed. Resident & Family Relations Addresses and resolves concerns, complaints, and grievances from residents, families, and staff. Builds and maintains strong relationships with residents and families. Ensures leadership visibility and engagement in the community. Communicates significant issues or concerns to senior leadership in a timely manner. Financial & Operational Management Accountable for overall community performance, including quality of care, regulatory compliance, financial results, and resident satisfaction. Oversees financial performance including budgeting, forecasting, labor management, and expense control. Ensures the community meets or exceeds financial and occupancy goals. Manages staffing models, FTE allocation, and operational efficiency. Assists with capital planning and operational improvements. Sales, Marketing & Community Relations Serves as the sales leader for the community, driving occupancy and census growth. Provides strategic oversight of community census and occupancy performance in partnership with the Director of Marketing and Admissions. Holds accountability for occupancy goals while supporting and guiding sales and marketing initiatives. Collaborates with the Director of Marketing and Admissions on outreach strategy, referral development, and community positioning. Builds and maintains key external relationships with healthcare providers, referral sources, and community partners. Supports marketing efforts through leadership presence, participation in select tours, and community engagement activities as needed. Emergency & Administrative Oversight Responds to and manages emergencies in accordance with regulatory and company protocols. Maintains on-call availability as required. Ensures hiring and employment practices comply with company policies and applicable regulations in coordination with Human Resources Collaborates with executive leadership on new programs, services, and strategic initiatives. Supervisory Responsibilities: This position directly supervises department leaders and all community staff. Position Type/ Expected Hours of Work: Full-time Exempt position. Hours may vary based on operational needs. Evening, weekend, holiday, and on-call availability required. Requirements: Required Skills/ Abilities: Strong leadership, team-building, and organizational management skills. Excellent verbal and written communication abilities. Strong conflict resolution and problem-solving skills. Financial acumen including budgeting and labor management. Knowledge of applicable federal, state, and local regulations governing personal care homes and similar residential care settings Ability to manage multiple priorities in a fast-paced environment. Strong customer service focus with ability to engage residents and families. Ability to maintain confidentiality and handle sensitive information appropriately. Proficiency in computer systems and operational software. Education and Experience Requirements: High school diploma or equivalent. (Required) College degree (Preferred) Prior experience as an Executive Director, Administrator, or General Manager in healthcare, senior living, or related field (Preferred) Administrator Qualifications (must meet one of the following per PA regulations): Registered Nurse (RN) license Licensed Practical Nurse (LPN) license with one year of related experience Associate degree or minimum 60 college credits Personal Care Home Administrator license Work Authorization/ Clearances: Criminal History Clearances FBI fingerprint clearance (if required) Pre-employment drug screening (if applicable) Proof of eligibility to work in the United States Physical Requirements and Physical Demands: Ability to sit, stand, walk, and move throughout the community for extended periods Ability to respond to emergencies and be physically present in the building as needed Ability to lift up to 25 pounds occasionally Ability to communicate effectively in person and by phone Ability to operate standard office equipment PIa0ec517601c0-5683

POSITION SUMMARY/RESPONSIBILITIES Directly supervises the coding staff to include, Outpatient and Inpatient Coders, Coding Educators, unbilled and denials clerks. Maintains expert knowledge of all coding and classification systems used in health care (ICD-10CM, PCS, CPT, DRG, APC, and ASC) key information that impacts reimbursement and statistical reporting systems, and the clinical information requirements of both accreditation and licensing agencies. Responsible for conducting reviews to assess the quality of coding and documentation to ensure compliance with federal and state laws and regulations. Under the direction of the HIM Executive Director, develops and implements policies and procedures. Plans improvements in work processes and personnel functions. Assists in the preparation of annual budget requests and monitors expenditures against allocated budget funds. Promotes the University Health System's guest relations policy. EDUCATION/EXPERIENCE An Associate's Degree or Bachelor's Degree from an approved program for Health Information Management or a related field is preferred. Two to five years of experience managing/supervising health information management processes, coding and or billing functions in a medical facility is required. Expert knowledge of Joint Commission standards and applicable licensure regulations are required. Must possess excellent verbal and written communication skills. LICENSURE Certification from one of the following credentialing bodies is acceptable: American Academy of Professional Coders, American Health Information Management Association, National Association for Health Professions: (AAPC, AHIMA, or NAHP).