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Territory Manager
AC Pro Tucson, Arizona
Job Title: Territory Manager Reports to: VP of Sales About the Company: AC Pro is a family-owned HVAC company with locations in Southern California, Arizona, Utah, and Nevada. We value taking care of our customers, creating an enjoyable work environment for our associates, and doing work that is honest and high-quality. We are seeking experienced leaders to join our team who would like to construct quality products, learn new skills, enjoy a positive workplace with fair benefits, and help us build this company into a place where both you and your family will be proud to have you work. Please note this job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Summary of Responsibilities: Develops and maintains positive relationships with major or key accounts within assigned area. Manages territory in accordance with company sales objectives and quotas Presents marketing programs to customers and guides them through the ordering process Sets and meets sales targets Identifies opportunities to meet needs for current and prospective customers and offers them solutions Analyze data and assess sales performance to improve efficiency and effectiveness Consistently monitors competition within territory Ensures customer expectations are met through proactive follow-up and prompt resolution of customer concerns Desired Skills & Experience: High School Diploma or Completed GED Minimum of 2 years of experience in the HVAC industry. Must have a valid driver's license and current auto insurance (required); must be willing and able to travel to support customer locations using a personal vehicle. This is an essential job requirement. Computer literacy with ability to learn new computer software programs. Great communication skills in both written and spoken form Able to work independently with a strong sense of urgency and self-motivation Excellent attention to customer service Results-oriented and able to prioritize, work under pressure, and meet deadlines Comfortable with people and business relationship development Computer literate with the ability to learn new computer software programs Willing and able to drive to offsite locations using personal vehicle Physical Requirements: Ability to frequently stand and walk for extended periods of time. Must be able to lift and or move 25-50 pounds unassisted. Ability to pass a pre-employment drug and physical screen. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Position Classification: Exempt/Full Time (Hybrid Role) Compensation: Competitive base salary of $90,000, plus uncapped commission potential-rewarding your success and growth. All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer
09/27/2026
Full time
Job Title: Territory Manager Reports to: VP of Sales About the Company: AC Pro is a family-owned HVAC company with locations in Southern California, Arizona, Utah, and Nevada. We value taking care of our customers, creating an enjoyable work environment for our associates, and doing work that is honest and high-quality. We are seeking experienced leaders to join our team who would like to construct quality products, learn new skills, enjoy a positive workplace with fair benefits, and help us build this company into a place where both you and your family will be proud to have you work. Please note this job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Summary of Responsibilities: Develops and maintains positive relationships with major or key accounts within assigned area. Manages territory in accordance with company sales objectives and quotas Presents marketing programs to customers and guides them through the ordering process Sets and meets sales targets Identifies opportunities to meet needs for current and prospective customers and offers them solutions Analyze data and assess sales performance to improve efficiency and effectiveness Consistently monitors competition within territory Ensures customer expectations are met through proactive follow-up and prompt resolution of customer concerns Desired Skills & Experience: High School Diploma or Completed GED Minimum of 2 years of experience in the HVAC industry. Must have a valid driver's license and current auto insurance (required); must be willing and able to travel to support customer locations using a personal vehicle. This is an essential job requirement. Computer literacy with ability to learn new computer software programs. Great communication skills in both written and spoken form Able to work independently with a strong sense of urgency and self-motivation Excellent attention to customer service Results-oriented and able to prioritize, work under pressure, and meet deadlines Comfortable with people and business relationship development Computer literate with the ability to learn new computer software programs Willing and able to drive to offsite locations using personal vehicle Physical Requirements: Ability to frequently stand and walk for extended periods of time. Must be able to lift and or move 25-50 pounds unassisted. Ability to pass a pre-employment drug and physical screen. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Position Classification: Exempt/Full Time (Hybrid Role) Compensation: Competitive base salary of $90,000, plus uncapped commission potential-rewarding your success and growth. All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer
IT Manager - End User Enablement / Solutions Specialist Hudson Tunnel Project
NPA WorldWide Newark, New Jersey
Job description: We are seeking an experienced and detail-oriented IT Manager - End User Enablement / Solutions Specialist - to oversee and optimize our organization's end user capabilities for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong background in user adoption, training and IT solutions, who is eager to lead, innovate, and ensure the reliability, security, and scalability of our systems. As an IT Manager - End User Enablement / Solutions Specialist, you will be focused on improving end-user productivity and adoption beyond break/fix support. Designs and implements solutions such as templates, automations, and collaboration patterns in Microsoft 365, SharePoint, PMIS, and related platforms. Runs enablement sessions, office hours, and targeted training for high-impact groups including project controls, field engineers, and CEC staff. What You'll Do: Drive enduser enablement programs, including training, onboarding sessions, and targeted adoption initiatives for key user groups. Design and implement productivity solutions such as templates, automations, workflows, and collaboration patterns across Microsoft 365, SharePoint, PMIS, and related platforms. Develop and maintain userfocused documentation, guides, knowledge articles, and bestpractice playbooks to support scalable adoption. Partner with crossfunctional teams to understand business needs and translate them into intuitive, usercentered technology solutions. Monitor system usage, adoption trends, and user feedback, identifying opportunities to improve usability, efficiency, and digital literacy. Ensure reliability, security, and compliance of enduser solutions while supporting continuous improvement across the IT environment. Qualifications: What You Bring Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field. 510+ years of experience in IT user enablement, digital adoption, or advanced IT solutions delivery. Hands-on experience with Microsoft 365, SharePoint, collaboration tools, workflow automation, and enterprise productivity platforms. Proven ability to design and deliver training, enablement programs, and user-centered technology solutions. Strong communication and facilitation skills, with the ability to engage technical and non-technical audiences. Experience working in complex, cross-functional environments, ideally within infrastructure, engineering, construction, or other large project settings. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to shape how thousands of users engage with modern technology while contributing to one of the most significant infrastructure projects in the region. You'll work with cutting-edge cloud platforms, collaborate with talented professionals, and help build an environment where people feel confident, capable, and empowered by the tools they use every day. If you're passionate about elevating user experience and driving meaningful impact, we'd be excited to welcome you to the team. Salary Type : Annual Salary Salary Min : $ 120000 Salary Max : $ 160000 Currency Type : USD
09/27/2026
Full time
Job description: We are seeking an experienced and detail-oriented IT Manager - End User Enablement / Solutions Specialist - to oversee and optimize our organization's end user capabilities for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong background in user adoption, training and IT solutions, who is eager to lead, innovate, and ensure the reliability, security, and scalability of our systems. As an IT Manager - End User Enablement / Solutions Specialist, you will be focused on improving end-user productivity and adoption beyond break/fix support. Designs and implements solutions such as templates, automations, and collaboration patterns in Microsoft 365, SharePoint, PMIS, and related platforms. Runs enablement sessions, office hours, and targeted training for high-impact groups including project controls, field engineers, and CEC staff. What You'll Do: Drive enduser enablement programs, including training, onboarding sessions, and targeted adoption initiatives for key user groups. Design and implement productivity solutions such as templates, automations, workflows, and collaboration patterns across Microsoft 365, SharePoint, PMIS, and related platforms. Develop and maintain userfocused documentation, guides, knowledge articles, and bestpractice playbooks to support scalable adoption. Partner with crossfunctional teams to understand business needs and translate them into intuitive, usercentered technology solutions. Monitor system usage, adoption trends, and user feedback, identifying opportunities to improve usability, efficiency, and digital literacy. Ensure reliability, security, and compliance of enduser solutions while supporting continuous improvement across the IT environment. Qualifications: What You Bring Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field. 510+ years of experience in IT user enablement, digital adoption, or advanced IT solutions delivery. Hands-on experience with Microsoft 365, SharePoint, collaboration tools, workflow automation, and enterprise productivity platforms. Proven ability to design and deliver training, enablement programs, and user-centered technology solutions. Strong communication and facilitation skills, with the ability to engage technical and non-technical audiences. Experience working in complex, cross-functional environments, ideally within infrastructure, engineering, construction, or other large project settings. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to shape how thousands of users engage with modern technology while contributing to one of the most significant infrastructure projects in the region. You'll work with cutting-edge cloud platforms, collaborate with talented professionals, and help build an environment where people feel confident, capable, and empowered by the tools they use every day. If you're passionate about elevating user experience and driving meaningful impact, we'd be excited to welcome you to the team. Salary Type : Annual Salary Salary Min : $ 120000 Salary Max : $ 160000 Currency Type : USD
IT Network Manager - Hudson Tunnel Project
NPA WorldWide Yonkers, New York
Job description: We are currently seeking a dedicated and accomplished IT Network Managerfor the Hudson Tunnel Project (HTP).This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. As the IT Network Manager, youll play a pivotal role in the delivery of this significant project. This role is ideal for someone who thrives in fastmoving environments, enjoys solving complex technical challenges, and wants to contribute to a missiondriven team. What Youll Do Lead and optimize Cisco Meraki network infrastructure (MX, switches, WAPs, cameras, SDWAN, security integrations). Manage Windows 11 endpoints, Dell hardware, and Microsoft 365 services (Entra ID, Intune, SharePoint, Teams, Exchange). Oversee identity, compliance, and device management through Intune, Entra ID, GPO baselines, and Conditional Access. Administer NinjaOne for patching, remote management, software deployment, and ticketing workflows. Maintain IT governance: DR/BCP runbooks, SOPs, asset tracking, vendor coordination, and security best practices. Mentor junior IT staff and evaluate emerging technologies (VDI/AVD) to enhance performance and user experience. Qualifications: What You Bring 5+ years in IT network administration or IT operations management. Strong expertise with Cisco Meraki, Windows 11, AutoPilot, and Dell hardware. Advanced proficiency with Microsoft 365 (Entra ID, Intune, SharePoint, Teams, Exchange Online). Experience with cloud security tools (Azure Sentinel, SIEM platforms, Cisco Umbrella). Proven Tier 2 support capability with strong troubleshooting and documentation skills. Hands-on experience with Intune/Entra ID, GPO baselines, NinjaOne, ABM, Global Relay, and HRIS integrations. Preferred: CCNA/CCNP, Network+, MS-900, VDI/AVD experience, ITIL knowledge, or a related degree. Who You Are Proactive: You anticipate needs and take ownership. Growth-oriented: Youre always learning and improving. Accountable: You care deeply about reliability, security, and operational excellence. Collaborative: You communicate clearly and work well across teams. Why is This a Great Opportunity: Why Join Us Youll be part of a team building the IT backbone for a once-in-a-generation infrastructure project. Youll work with modern tools, talented colleagues, and a leadership group that values innovation, trust, and continuous improvement. If you want to make a real impact and grow your career while doing it wed love to connect. Salary Type : Annual Salary Salary Min : $ 140000 Salary Max : $ 170000 Currency Type : USD
09/27/2026
Full time
Job description: We are currently seeking a dedicated and accomplished IT Network Managerfor the Hudson Tunnel Project (HTP).This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. As the IT Network Manager, youll play a pivotal role in the delivery of this significant project. This role is ideal for someone who thrives in fastmoving environments, enjoys solving complex technical challenges, and wants to contribute to a missiondriven team. What Youll Do Lead and optimize Cisco Meraki network infrastructure (MX, switches, WAPs, cameras, SDWAN, security integrations). Manage Windows 11 endpoints, Dell hardware, and Microsoft 365 services (Entra ID, Intune, SharePoint, Teams, Exchange). Oversee identity, compliance, and device management through Intune, Entra ID, GPO baselines, and Conditional Access. Administer NinjaOne for patching, remote management, software deployment, and ticketing workflows. Maintain IT governance: DR/BCP runbooks, SOPs, asset tracking, vendor coordination, and security best practices. Mentor junior IT staff and evaluate emerging technologies (VDI/AVD) to enhance performance and user experience. Qualifications: What You Bring 5+ years in IT network administration or IT operations management. Strong expertise with Cisco Meraki, Windows 11, AutoPilot, and Dell hardware. Advanced proficiency with Microsoft 365 (Entra ID, Intune, SharePoint, Teams, Exchange Online). Experience with cloud security tools (Azure Sentinel, SIEM platforms, Cisco Umbrella). Proven Tier 2 support capability with strong troubleshooting and documentation skills. Hands-on experience with Intune/Entra ID, GPO baselines, NinjaOne, ABM, Global Relay, and HRIS integrations. Preferred: CCNA/CCNP, Network+, MS-900, VDI/AVD experience, ITIL knowledge, or a related degree. Who You Are Proactive: You anticipate needs and take ownership. Growth-oriented: Youre always learning and improving. Accountable: You care deeply about reliability, security, and operational excellence. Collaborative: You communicate clearly and work well across teams. Why is This a Great Opportunity: Why Join Us Youll be part of a team building the IT backbone for a once-in-a-generation infrastructure project. Youll work with modern tools, talented colleagues, and a leadership group that values innovation, trust, and continuous improvement. If you want to make a real impact and grow your career while doing it wed love to connect. Salary Type : Annual Salary Salary Min : $ 140000 Salary Max : $ 170000 Currency Type : USD
Software Engineering Manager
NPA WorldWide Sioux Falls, South Dakota
Job description: We are seeking a Software Engineering Manager to lead a highly technical software organization developing complex, mission-critical systems. This role combines technical leadership, people management, and engineering strategy, with a strong emphasis on building high-performing teams and delivering reliable software. The ideal candidate is an experienced software engineer who has transitioned into leadership but remains technically engaged. Youll work closely with software leads and engineers to understand architectures, identify technical risks, challenge assumptions, and help teams make sound engineering decisionswithout taking ownership away from the experts closest to the work. This is an opportunity to shape people, technology, and engineering culture while working across a multidisciplinary organization. What Youll Do Lead & Develop Teams Lead, mentor, and develop software engineers and technical leads. Drive hiring, career development, performance management, and team growth. Build a culture of technical excellence, accountability, collaboration, and continuous improvement. Allocate engineering resources and develop staffing and capacity plans. Remove obstacles and give teams the resources and autonomy needed to succeed. Provide Technical Leadership Develop a strong understanding of the organizations software architecture, systems, and technical challenges. Engage directly in architecture and design discussions and constructively challenge technical decisions. Identify technical debt, architectural weaknesses, and risks affecting reliability, performance, and maintainability. Promote modern engineering practices, automation, testing, CI/CD, tooling, and software reuse. Help teams make effective tradeoffs between schedule, cost, performance, risk, and long-term maintainability. Lead a software engineering community of practice to share knowledge and establish consistent engineering standards. Drive Execution Ensure teams have clear plans, realistic estimates, appropriate resources, and measurable objectives. Maintain visibility into technical health, development progress, risks, and dependencies. Support project planning, resource management, proposals, estimates, and corrective actions. Collaborate Across Engineering Partner with Chief Engineers, Product Management, Product Assurance, and other engineering leaders. Coordinate software development with systems, electrical, mechanical, aerospace, test, manufacturing, and operations teams. Represent software engineering in organizational planning and technical leadership activities. What Were Looking For Bachelors degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or a related technical field. 8+ years of professional software engineering experience developing complex systems. 2+ years leading software engineers or technical teams. Strong foundation in software architecture, system design, development, integration, debugging, and testing. Ability to understand complex systems at both the architectural and implementation levels. Experience with modern development practices, configuration management, automated testing, CI/CD, and software lifecycle management. Strong planning, estimation, resource management, prioritization, and communication skills. A leadership style built on technical credibility, curiosity, humility, and accountability. Ability to challenge ideas constructively, listen to opposing viewpoints, and change direction when the facts warrant it. Preferred Experience Software engineering management experience. Embedded, distributed, networked, or mission-critical software. Linux, C/C++, Python, web applications, containers, or related technologies. Multidisciplinary products involving software, electronics, communications, sensors, or physical systems. Why This Role This is a chance to have a meaningful impact at both the technical and organizational leveldeveloping exceptional engineers, influencing software architecture and engineering practices, and helping teams solve challenging problems without unnecessary bureaucracy. Were looking for a leader who is technical enough to earn the teams respect, humble enough to listen, and decisive enough to move the organization forward. Qualifications: What Were Looking For Bachelors degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or a related technical field. 8+ years of professional software engineering experience developing complex systems. 2+ years leading software engineers or technical teams. Strong foundation in software architecture, system design, development, integration, debugging, and testing. Ability to understand complex systems at both the architectural and implementation levels. Experience with modern development practices, configuration management, automated testing, CI/CD, and software lifecycle management. Strong planning, estimation, resource management, prioritization, and communication skills. A leadership style built on technical credibility, curiosity, humility, and accountability. Ability to challenge ideas constructively, listen to opposing viewpoints, and change direction when the facts warrant it. Preferred Experience Software engineering management experience. Embedded, distributed, networked, or mission-critical software. Linux, C/C++, Python, web applications, containers, or related technologies. Multidisciplinary products involving software, electronics, communications, sensors, or physical systems. Why This Role This is a chance to have a meaningful impact at both the technical and organizational leveldeveloping exceptional engineers, influencing software architecture and engineering practices, and helping teams solve challenging problems without unnecessary bureaucracy. Were looking for a leader who is technical enough to earn the teams respect, humble enough to listen, and decisive enough to move the organization forward. Why is This a Great Opportunity: We are seeking a Software Engineering Manager to lead a highly technical software organization developing complex, mission-critical systems. This role combines technical leadership, people management, and engineering strategy, with a strong emphasis on building high-performing teams and delivering reliable software. Salary Type : Annual Salary Salary Min : $ 160000 Salary Max : $ 190000 Currency Type : USD
09/27/2026
Full time
Job description: We are seeking a Software Engineering Manager to lead a highly technical software organization developing complex, mission-critical systems. This role combines technical leadership, people management, and engineering strategy, with a strong emphasis on building high-performing teams and delivering reliable software. The ideal candidate is an experienced software engineer who has transitioned into leadership but remains technically engaged. Youll work closely with software leads and engineers to understand architectures, identify technical risks, challenge assumptions, and help teams make sound engineering decisionswithout taking ownership away from the experts closest to the work. This is an opportunity to shape people, technology, and engineering culture while working across a multidisciplinary organization. What Youll Do Lead & Develop Teams Lead, mentor, and develop software engineers and technical leads. Drive hiring, career development, performance management, and team growth. Build a culture of technical excellence, accountability, collaboration, and continuous improvement. Allocate engineering resources and develop staffing and capacity plans. Remove obstacles and give teams the resources and autonomy needed to succeed. Provide Technical Leadership Develop a strong understanding of the organizations software architecture, systems, and technical challenges. Engage directly in architecture and design discussions and constructively challenge technical decisions. Identify technical debt, architectural weaknesses, and risks affecting reliability, performance, and maintainability. Promote modern engineering practices, automation, testing, CI/CD, tooling, and software reuse. Help teams make effective tradeoffs between schedule, cost, performance, risk, and long-term maintainability. Lead a software engineering community of practice to share knowledge and establish consistent engineering standards. Drive Execution Ensure teams have clear plans, realistic estimates, appropriate resources, and measurable objectives. Maintain visibility into technical health, development progress, risks, and dependencies. Support project planning, resource management, proposals, estimates, and corrective actions. Collaborate Across Engineering Partner with Chief Engineers, Product Management, Product Assurance, and other engineering leaders. Coordinate software development with systems, electrical, mechanical, aerospace, test, manufacturing, and operations teams. Represent software engineering in organizational planning and technical leadership activities. What Were Looking For Bachelors degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or a related technical field. 8+ years of professional software engineering experience developing complex systems. 2+ years leading software engineers or technical teams. Strong foundation in software architecture, system design, development, integration, debugging, and testing. Ability to understand complex systems at both the architectural and implementation levels. Experience with modern development practices, configuration management, automated testing, CI/CD, and software lifecycle management. Strong planning, estimation, resource management, prioritization, and communication skills. A leadership style built on technical credibility, curiosity, humility, and accountability. Ability to challenge ideas constructively, listen to opposing viewpoints, and change direction when the facts warrant it. Preferred Experience Software engineering management experience. Embedded, distributed, networked, or mission-critical software. Linux, C/C++, Python, web applications, containers, or related technologies. Multidisciplinary products involving software, electronics, communications, sensors, or physical systems. Why This Role This is a chance to have a meaningful impact at both the technical and organizational leveldeveloping exceptional engineers, influencing software architecture and engineering practices, and helping teams solve challenging problems without unnecessary bureaucracy. Were looking for a leader who is technical enough to earn the teams respect, humble enough to listen, and decisive enough to move the organization forward. Qualifications: What Were Looking For Bachelors degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or a related technical field. 8+ years of professional software engineering experience developing complex systems. 2+ years leading software engineers or technical teams. Strong foundation in software architecture, system design, development, integration, debugging, and testing. Ability to understand complex systems at both the architectural and implementation levels. Experience with modern development practices, configuration management, automated testing, CI/CD, and software lifecycle management. Strong planning, estimation, resource management, prioritization, and communication skills. A leadership style built on technical credibility, curiosity, humility, and accountability. Ability to challenge ideas constructively, listen to opposing viewpoints, and change direction when the facts warrant it. Preferred Experience Software engineering management experience. Embedded, distributed, networked, or mission-critical software. Linux, C/C++, Python, web applications, containers, or related technologies. Multidisciplinary products involving software, electronics, communications, sensors, or physical systems. Why This Role This is a chance to have a meaningful impact at both the technical and organizational leveldeveloping exceptional engineers, influencing software architecture and engineering practices, and helping teams solve challenging problems without unnecessary bureaucracy. Were looking for a leader who is technical enough to earn the teams respect, humble enough to listen, and decisive enough to move the organization forward. Why is This a Great Opportunity: We are seeking a Software Engineering Manager to lead a highly technical software organization developing complex, mission-critical systems. This role combines technical leadership, people management, and engineering strategy, with a strong emphasis on building high-performing teams and delivering reliable software. Salary Type : Annual Salary Salary Min : $ 160000 Salary Max : $ 190000 Currency Type : USD
IT Manager - End User Enablement / Solutions Specialist Hudson Tunnel Project
NPA WorldWide Yonkers, New York
Job description: We are seeking an experienced and detail-oriented IT Manager - End User Enablement / Solutions Specialist - to oversee and optimize our organization's end user capabilities for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong background in user adoption, training and IT solutions, who is eager to lead, innovate, and ensure the reliability, security, and scalability of our systems. As an IT Manager - End User Enablement / Solutions Specialist, you will be focused on improving end-user productivity and adoption beyond break/fix support. Designs and implements solutions such as templates, automations, and collaboration patterns in Microsoft 365, SharePoint, PMIS, and related platforms. Runs enablement sessions, office hours, and targeted training for high-impact groups including project controls, field engineers, and CEC staff. What You'll Do: Drive enduser enablement programs, including training, onboarding sessions, and targeted adoption initiatives for key user groups. Design and implement productivity solutions such as templates, automations, workflows, and collaboration patterns across Microsoft 365, SharePoint, PMIS, and related platforms. Develop and maintain userfocused documentation, guides, knowledge articles, and bestpractice playbooks to support scalable adoption. Partner with crossfunctional teams to understand business needs and translate them into intuitive, usercentered technology solutions. Monitor system usage, adoption trends, and user feedback, identifying opportunities to improve usability, efficiency, and digital literacy. Ensure reliability, security, and compliance of enduser solutions while supporting continuous improvement across the IT environment. Qualifications: What You Bring Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field. 510+ years of experience in IT user enablement, digital adoption, or advanced IT solutions delivery. Hands-on experience with Microsoft 365, SharePoint, collaboration tools, workflow automation, and enterprise productivity platforms. Proven ability to design and deliver training, enablement programs, and user-centered technology solutions. Strong communication and facilitation skills, with the ability to engage technical and non-technical audiences. Experience working in complex, cross-functional environments, ideally within infrastructure, engineering, construction, or other large project settings. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to shape how thousands of users engage with modern technology while contributing to one of the most significant infrastructure projects in the region. You'll work with cutting-edge cloud platforms, collaborate with talented professionals, and help build an environment where people feel confident, capable, and empowered by the tools they use every day. If you're passionate about elevating user experience and driving meaningful impact, we'd be excited to welcome you to the team. Salary Type : Annual Salary Salary Min : $ 120000 Salary Max : $ 160000 Currency Type : USD
09/27/2026
Full time
Job description: We are seeking an experienced and detail-oriented IT Manager - End User Enablement / Solutions Specialist - to oversee and optimize our organization's end user capabilities for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong background in user adoption, training and IT solutions, who is eager to lead, innovate, and ensure the reliability, security, and scalability of our systems. As an IT Manager - End User Enablement / Solutions Specialist, you will be focused on improving end-user productivity and adoption beyond break/fix support. Designs and implements solutions such as templates, automations, and collaboration patterns in Microsoft 365, SharePoint, PMIS, and related platforms. Runs enablement sessions, office hours, and targeted training for high-impact groups including project controls, field engineers, and CEC staff. What You'll Do: Drive enduser enablement programs, including training, onboarding sessions, and targeted adoption initiatives for key user groups. Design and implement productivity solutions such as templates, automations, workflows, and collaboration patterns across Microsoft 365, SharePoint, PMIS, and related platforms. Develop and maintain userfocused documentation, guides, knowledge articles, and bestpractice playbooks to support scalable adoption. Partner with crossfunctional teams to understand business needs and translate them into intuitive, usercentered technology solutions. Monitor system usage, adoption trends, and user feedback, identifying opportunities to improve usability, efficiency, and digital literacy. Ensure reliability, security, and compliance of enduser solutions while supporting continuous improvement across the IT environment. Qualifications: What You Bring Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field. 510+ years of experience in IT user enablement, digital adoption, or advanced IT solutions delivery. Hands-on experience with Microsoft 365, SharePoint, collaboration tools, workflow automation, and enterprise productivity platforms. Proven ability to design and deliver training, enablement programs, and user-centered technology solutions. Strong communication and facilitation skills, with the ability to engage technical and non-technical audiences. Experience working in complex, cross-functional environments, ideally within infrastructure, engineering, construction, or other large project settings. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to shape how thousands of users engage with modern technology while contributing to one of the most significant infrastructure projects in the region. You'll work with cutting-edge cloud platforms, collaborate with talented professionals, and help build an environment where people feel confident, capable, and empowered by the tools they use every day. If you're passionate about elevating user experience and driving meaningful impact, we'd be excited to welcome you to the team. Salary Type : Annual Salary Salary Min : $ 120000 Salary Max : $ 160000 Currency Type : USD
IT Manager - End User Enablement / Solutions Specialist Hudson Tunnel Project
NPA WorldWide New York, New York
Job description: We are seeking an experienced and detail-oriented IT Manager - End User Enablement / Solutions Specialist - to oversee and optimize our organization's end user capabilities for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong background in user adoption, training and IT solutions, who is eager to lead, innovate, and ensure the reliability, security, and scalability of our systems. As an IT Manager - End User Enablement / Solutions Specialist, you will be focused on improving end-user productivity and adoption beyond break/fix support. Designs and implements solutions such as templates, automations, and collaboration patterns in Microsoft 365, SharePoint, PMIS, and related platforms. Runs enablement sessions, office hours, and targeted training for high-impact groups including project controls, field engineers, and CEC staff. What You'll Do: Drive enduser enablement programs, including training, onboarding sessions, and targeted adoption initiatives for key user groups. Design and implement productivity solutions such as templates, automations, workflows, and collaboration patterns across Microsoft 365, SharePoint, PMIS, and related platforms. Develop and maintain userfocused documentation, guides, knowledge articles, and bestpractice playbooks to support scalable adoption. Partner with crossfunctional teams to understand business needs and translate them into intuitive, usercentered technology solutions. Monitor system usage, adoption trends, and user feedback, identifying opportunities to improve usability, efficiency, and digital literacy. Ensure reliability, security, and compliance of enduser solutions while supporting continuous improvement across the IT environment. Qualifications: What You Bring Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field. 510+ years of experience in IT user enablement, digital adoption, or advanced IT solutions delivery. Hands-on experience with Microsoft 365, SharePoint, collaboration tools, workflow automation, and enterprise productivity platforms. Proven ability to design and deliver training, enablement programs, and user-centered technology solutions. Strong communication and facilitation skills, with the ability to engage technical and non-technical audiences. Experience working in complex, cross-functional environments, ideally within infrastructure, engineering, construction, or other large project settings. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to shape how thousands of users engage with modern technology while contributing to one of the most significant infrastructure projects in the region. You'll work with cutting-edge cloud platforms, collaborate with talented professionals, and help build an environment where people feel confident, capable, and empowered by the tools they use every day. If you're passionate about elevating user experience and driving meaningful impact, we'd be excited to welcome you to the team. Salary Type : Annual Salary Salary Min : $ 120000 Salary Max : $ 160000 Currency Type : USD
09/27/2026
Full time
Job description: We are seeking an experienced and detail-oriented IT Manager - End User Enablement / Solutions Specialist - to oversee and optimize our organization's end user capabilities for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong background in user adoption, training and IT solutions, who is eager to lead, innovate, and ensure the reliability, security, and scalability of our systems. As an IT Manager - End User Enablement / Solutions Specialist, you will be focused on improving end-user productivity and adoption beyond break/fix support. Designs and implements solutions such as templates, automations, and collaboration patterns in Microsoft 365, SharePoint, PMIS, and related platforms. Runs enablement sessions, office hours, and targeted training for high-impact groups including project controls, field engineers, and CEC staff. What You'll Do: Drive enduser enablement programs, including training, onboarding sessions, and targeted adoption initiatives for key user groups. Design and implement productivity solutions such as templates, automations, workflows, and collaboration patterns across Microsoft 365, SharePoint, PMIS, and related platforms. Develop and maintain userfocused documentation, guides, knowledge articles, and bestpractice playbooks to support scalable adoption. Partner with crossfunctional teams to understand business needs and translate them into intuitive, usercentered technology solutions. Monitor system usage, adoption trends, and user feedback, identifying opportunities to improve usability, efficiency, and digital literacy. Ensure reliability, security, and compliance of enduser solutions while supporting continuous improvement across the IT environment. Qualifications: What You Bring Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field. 510+ years of experience in IT user enablement, digital adoption, or advanced IT solutions delivery. Hands-on experience with Microsoft 365, SharePoint, collaboration tools, workflow automation, and enterprise productivity platforms. Proven ability to design and deliver training, enablement programs, and user-centered technology solutions. Strong communication and facilitation skills, with the ability to engage technical and non-technical audiences. Experience working in complex, cross-functional environments, ideally within infrastructure, engineering, construction, or other large project settings. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to shape how thousands of users engage with modern technology while contributing to one of the most significant infrastructure projects in the region. You'll work with cutting-edge cloud platforms, collaborate with talented professionals, and help build an environment where people feel confident, capable, and empowered by the tools they use every day. If you're passionate about elevating user experience and driving meaningful impact, we'd be excited to welcome you to the team. Salary Type : Annual Salary Salary Min : $ 120000 Salary Max : $ 160000 Currency Type : USD
Field Application Engineer - Servo Systems
NPA WorldWide Durham, North Carolina
Job description: The Company Join a global leader in power electronics, automation, and energy-efficient technologies committed to developing innovative solutions that support a more sustainable future. This is an opportunity to join a technically driven organization where youll work closely with sales, product management, engineering, customers, and global teams to deliver advanced servo and motion-control solutions. Why This Company Stands Out Work with advanced servo systems and power electronics in a customer-facing engineering role. Partner directly with OEM/ODM customers and influence projects early in the design cycle. Collaborate with product management, sales, engineering, and global factory teams. Gain exposure to applications across multiple industries and customer environments. Opportunity to shape customized applications and recommend new product solutions. Work with engineering and manufacturing teams across the U.S. and Asia. Strong opportunity for technical growth and expansion of product/application expertise. Approximately 20% travel, including occasional overnight and international travel. They Value and Appreciate Their Employees Our client believes talented engineers perform at their best when they're trusted with meaningful work and given the freedom to innovate. Employees enjoy a collaborative environment where technical ideas are encouraged, decisions happen quickly, and professional growth is supported. Your Role with the Company As a Field Application Engineer Servo Systems, you will serve as the technical product expert supporting servo and motion-control products across customers, sales teams, product management, and internal engineering organizations. You will work directly with customers to understand their technical requirements, troubleshoot application challenges, recommend appropriate solutions, and support projects from early design engagement through implementation. The role combines servo systems, power electronics, application engineering, customer support, technical training, and project coordination. Responsiblities Provide technical application support for servo systems and related products. Partner with sales teams to support key accounts and customer opportunities. Engage with OEM/ODM customers early in the design cycle to identify application requirements. Understand customer needs, ask the right technical questions, and translate requirements into practical solutions. Recommend appropriate servo, motion-control, and power-electronics solutions. Maintain strong technical expertise across assigned product lines and customized applications. Troubleshoot customer application and product issues and coordinate resolution with internal engineering teams. Support pre-sales and post-sales technical training and services. Develop and maintain product documentation, application information, and technical materials. Coordinate with product management, engineering, sales, and factory teams to ensure accurate project information and timely deliverables. Work closely with headquarters and manufacturing teams in Asia to track project development and implementation. Perform product testing, installation support, and application validation as required. Research market and application trends to identify emerging customer needs and potential product opportunities. Recommend new application-engineering solutions based on market and customer requirements. Identify project risks, communicate issues to the appropriate stakeholders, and drive resolution. Support continuous improvement of technical support processes and operational activities. Assist with global service, RMA, and factory initiatives. Manage multiple customer projects and technical activities simultaneously. Travel to customer and company locations as needed, approximately 20%. Community Information Raleigh offers an excellent combination of career opportunity, quality of life, and access to a thriving technology and engineering community. As the heart of the Research Triangle, Raleigh is surrounded by major universities, technology companies, advanced manufacturing organizations, and a growing ecosystem of engineering and automation firms. Qualifications: Must Have Bachelor's degree in Electrical Engineering or a related engineering discipline. 0 - 2 years of professional experience or deep understanding of control systems. Experience or a deep understanding of power electronics. Understanding of servo systems, motion control, robotics, or industrial applications. Ability to understand customer technical requirements and develop appropriate solutions. Strong troubleshooting and application-engineering skills. Ability to communicate effectively with customers, sales teams, engineers, and product managers. Strong organizational skills with the ability to manage multiple projects and priorities. Self-motivated and capable of working independently while collaborating with cross-functional teams. Strong technical aptitude and willingness to continuously expand product and application knowledge. Willingness and ability to travel approximately 20%, including overnight and international travel. Desired Field Application Engineering experience supporting servo or motion-control products. Degree in Robotics, EE, Power Electronics, or Controls Engineering Experience working directly with OEM/ODM customers and machine builders. Experience with industrial automation, motion control, drives, motors, or related technologies. Knowledge of industrial communication networks and motion-control protocols. Experience providing technical training to customers, distributors, or internal teams. Experience working with global engineering or manufacturing teams. Familiarity with product testing, commissioning, installation, and application validation. Experience identifying market trends and translating customer requirements into product recommendations. Strong presentation skills and proficiency with Microsoft Office. Experience with RMA, service, or factory-support processes. Mandarin Chinese bilingual skills are a plus. Why is This a Great Opportunity: Our client believes talented engineers perform at their best when they're trusted with meaningful work and given the freedom to innovate. Employees enjoy a collaborative environment where technical ideas are encouraged, decisions happen quickly, and professional growth is supported. Salary Type : Annual Salary Salary Min : $ 90000 Salary Max : $ 120000 Currency Type : USD
09/27/2026
Full time
Job description: The Company Join a global leader in power electronics, automation, and energy-efficient technologies committed to developing innovative solutions that support a more sustainable future. This is an opportunity to join a technically driven organization where youll work closely with sales, product management, engineering, customers, and global teams to deliver advanced servo and motion-control solutions. Why This Company Stands Out Work with advanced servo systems and power electronics in a customer-facing engineering role. Partner directly with OEM/ODM customers and influence projects early in the design cycle. Collaborate with product management, sales, engineering, and global factory teams. Gain exposure to applications across multiple industries and customer environments. Opportunity to shape customized applications and recommend new product solutions. Work with engineering and manufacturing teams across the U.S. and Asia. Strong opportunity for technical growth and expansion of product/application expertise. Approximately 20% travel, including occasional overnight and international travel. They Value and Appreciate Their Employees Our client believes talented engineers perform at their best when they're trusted with meaningful work and given the freedom to innovate. Employees enjoy a collaborative environment where technical ideas are encouraged, decisions happen quickly, and professional growth is supported. Your Role with the Company As a Field Application Engineer Servo Systems, you will serve as the technical product expert supporting servo and motion-control products across customers, sales teams, product management, and internal engineering organizations. You will work directly with customers to understand their technical requirements, troubleshoot application challenges, recommend appropriate solutions, and support projects from early design engagement through implementation. The role combines servo systems, power electronics, application engineering, customer support, technical training, and project coordination. Responsiblities Provide technical application support for servo systems and related products. Partner with sales teams to support key accounts and customer opportunities. Engage with OEM/ODM customers early in the design cycle to identify application requirements. Understand customer needs, ask the right technical questions, and translate requirements into practical solutions. Recommend appropriate servo, motion-control, and power-electronics solutions. Maintain strong technical expertise across assigned product lines and customized applications. Troubleshoot customer application and product issues and coordinate resolution with internal engineering teams. Support pre-sales and post-sales technical training and services. Develop and maintain product documentation, application information, and technical materials. Coordinate with product management, engineering, sales, and factory teams to ensure accurate project information and timely deliverables. Work closely with headquarters and manufacturing teams in Asia to track project development and implementation. Perform product testing, installation support, and application validation as required. Research market and application trends to identify emerging customer needs and potential product opportunities. Recommend new application-engineering solutions based on market and customer requirements. Identify project risks, communicate issues to the appropriate stakeholders, and drive resolution. Support continuous improvement of technical support processes and operational activities. Assist with global service, RMA, and factory initiatives. Manage multiple customer projects and technical activities simultaneously. Travel to customer and company locations as needed, approximately 20%. Community Information Raleigh offers an excellent combination of career opportunity, quality of life, and access to a thriving technology and engineering community. As the heart of the Research Triangle, Raleigh is surrounded by major universities, technology companies, advanced manufacturing organizations, and a growing ecosystem of engineering and automation firms. Qualifications: Must Have Bachelor's degree in Electrical Engineering or a related engineering discipline. 0 - 2 years of professional experience or deep understanding of control systems. Experience or a deep understanding of power electronics. Understanding of servo systems, motion control, robotics, or industrial applications. Ability to understand customer technical requirements and develop appropriate solutions. Strong troubleshooting and application-engineering skills. Ability to communicate effectively with customers, sales teams, engineers, and product managers. Strong organizational skills with the ability to manage multiple projects and priorities. Self-motivated and capable of working independently while collaborating with cross-functional teams. Strong technical aptitude and willingness to continuously expand product and application knowledge. Willingness and ability to travel approximately 20%, including overnight and international travel. Desired Field Application Engineering experience supporting servo or motion-control products. Degree in Robotics, EE, Power Electronics, or Controls Engineering Experience working directly with OEM/ODM customers and machine builders. Experience with industrial automation, motion control, drives, motors, or related technologies. Knowledge of industrial communication networks and motion-control protocols. Experience providing technical training to customers, distributors, or internal teams. Experience working with global engineering or manufacturing teams. Familiarity with product testing, commissioning, installation, and application validation. Experience identifying market trends and translating customer requirements into product recommendations. Strong presentation skills and proficiency with Microsoft Office. Experience with RMA, service, or factory-support processes. Mandarin Chinese bilingual skills are a plus. Why is This a Great Opportunity: Our client believes talented engineers perform at their best when they're trusted with meaningful work and given the freedom to innovate. Employees enjoy a collaborative environment where technical ideas are encouraged, decisions happen quickly, and professional growth is supported. Salary Type : Annual Salary Salary Min : $ 90000 Salary Max : $ 120000 Currency Type : USD
IT Network Manager - Hudson Tunnel Project
NPA WorldWide Jersey City, New Jersey
Job description: We are currently seeking a dedicated and accomplished IT Network Managerfor the Hudson Tunnel Project (HTP).This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. As the IT Network Manager, youll play a pivotal role in the delivery of this significant project. This role is ideal for someone who thrives in fastmoving environments, enjoys solving complex technical challenges, and wants to contribute to a missiondriven team. What Youll Do Lead and optimize Cisco Meraki network infrastructure (MX, switches, WAPs, cameras, SDWAN, security integrations). Manage Windows 11 endpoints, Dell hardware, and Microsoft 365 services (Entra ID, Intune, SharePoint, Teams, Exchange). Oversee identity, compliance, and device management through Intune, Entra ID, GPO baselines, and Conditional Access. Administer NinjaOne for patching, remote management, software deployment, and ticketing workflows. Maintain IT governance: DR/BCP runbooks, SOPs, asset tracking, vendor coordination, and security best practices. Mentor junior IT staff and evaluate emerging technologies (VDI/AVD) to enhance performance and user experience. Qualifications: What You Bring 5+ years in IT network administration or IT operations management. Strong expertise with Cisco Meraki, Windows 11, AutoPilot, and Dell hardware. Advanced proficiency with Microsoft 365 (Entra ID, Intune, SharePoint, Teams, Exchange Online). Experience with cloud security tools (Azure Sentinel, SIEM platforms, Cisco Umbrella). Proven Tier 2 support capability with strong troubleshooting and documentation skills. Hands-on experience with Intune/Entra ID, GPO baselines, NinjaOne, ABM, Global Relay, and HRIS integrations. Preferred: CCNA/CCNP, Network+, MS-900, VDI/AVD experience, ITIL knowledge, or a related degree. Who You Are Proactive: You anticipate needs and take ownership. Growth-oriented: Youre always learning and improving. Accountable: You care deeply about reliability, security, and operational excellence. Collaborative: You communicate clearly and work well across teams. Why is This a Great Opportunity: Why Join Us Youll be part of a team building the IT backbone for a once-in-a-generation infrastructure project. Youll work with modern tools, talented colleagues, and a leadership group that values innovation, trust, and continuous improvement. If you want to make a real impact and grow your career while doing it wed love to connect. Salary Type : Annual Salary Salary Min : $ 140000 Salary Max : $ 170000 Currency Type : USD
09/27/2026
Full time
Job description: We are currently seeking a dedicated and accomplished IT Network Managerfor the Hudson Tunnel Project (HTP).This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. As the IT Network Manager, youll play a pivotal role in the delivery of this significant project. This role is ideal for someone who thrives in fastmoving environments, enjoys solving complex technical challenges, and wants to contribute to a missiondriven team. What Youll Do Lead and optimize Cisco Meraki network infrastructure (MX, switches, WAPs, cameras, SDWAN, security integrations). Manage Windows 11 endpoints, Dell hardware, and Microsoft 365 services (Entra ID, Intune, SharePoint, Teams, Exchange). Oversee identity, compliance, and device management through Intune, Entra ID, GPO baselines, and Conditional Access. Administer NinjaOne for patching, remote management, software deployment, and ticketing workflows. Maintain IT governance: DR/BCP runbooks, SOPs, asset tracking, vendor coordination, and security best practices. Mentor junior IT staff and evaluate emerging technologies (VDI/AVD) to enhance performance and user experience. Qualifications: What You Bring 5+ years in IT network administration or IT operations management. Strong expertise with Cisco Meraki, Windows 11, AutoPilot, and Dell hardware. Advanced proficiency with Microsoft 365 (Entra ID, Intune, SharePoint, Teams, Exchange Online). Experience with cloud security tools (Azure Sentinel, SIEM platforms, Cisco Umbrella). Proven Tier 2 support capability with strong troubleshooting and documentation skills. Hands-on experience with Intune/Entra ID, GPO baselines, NinjaOne, ABM, Global Relay, and HRIS integrations. Preferred: CCNA/CCNP, Network+, MS-900, VDI/AVD experience, ITIL knowledge, or a related degree. Who You Are Proactive: You anticipate needs and take ownership. Growth-oriented: Youre always learning and improving. Accountable: You care deeply about reliability, security, and operational excellence. Collaborative: You communicate clearly and work well across teams. Why is This a Great Opportunity: Why Join Us Youll be part of a team building the IT backbone for a once-in-a-generation infrastructure project. Youll work with modern tools, talented colleagues, and a leadership group that values innovation, trust, and continuous improvement. If you want to make a real impact and grow your career while doing it wed love to connect. Salary Type : Annual Salary Salary Min : $ 140000 Salary Max : $ 170000 Currency Type : USD
IT Network Manager - Hudson Tunnel Project
NPA WorldWide Newark, New Jersey
Job description: We are currently seeking a dedicated and accomplished IT Network Managerfor the Hudson Tunnel Project (HTP).This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. As the IT Network Manager, youll play a pivotal role in the delivery of this significant project. This role is ideal for someone who thrives in fastmoving environments, enjoys solving complex technical challenges, and wants to contribute to a missiondriven team. What Youll Do Lead and optimize Cisco Meraki network infrastructure (MX, switches, WAPs, cameras, SDWAN, security integrations). Manage Windows 11 endpoints, Dell hardware, and Microsoft 365 services (Entra ID, Intune, SharePoint, Teams, Exchange). Oversee identity, compliance, and device management through Intune, Entra ID, GPO baselines, and Conditional Access. Administer NinjaOne for patching, remote management, software deployment, and ticketing workflows. Maintain IT governance: DR/BCP runbooks, SOPs, asset tracking, vendor coordination, and security best practices. Mentor junior IT staff and evaluate emerging technologies (VDI/AVD) to enhance performance and user experience. Qualifications: What You Bring 5+ years in IT network administration or IT operations management. Strong expertise with Cisco Meraki, Windows 11, AutoPilot, and Dell hardware. Advanced proficiency with Microsoft 365 (Entra ID, Intune, SharePoint, Teams, Exchange Online). Experience with cloud security tools (Azure Sentinel, SIEM platforms, Cisco Umbrella). Proven Tier 2 support capability with strong troubleshooting and documentation skills. Hands-on experience with Intune/Entra ID, GPO baselines, NinjaOne, ABM, Global Relay, and HRIS integrations. Preferred: CCNA/CCNP, Network+, MS-900, VDI/AVD experience, ITIL knowledge, or a related degree. Who You Are Proactive: You anticipate needs and take ownership. Growth-oriented: Youre always learning and improving. Accountable: You care deeply about reliability, security, and operational excellence. Collaborative: You communicate clearly and work well across teams. Why is This a Great Opportunity: Why Join Us Youll be part of a team building the IT backbone for a once-in-a-generation infrastructure project. Youll work with modern tools, talented colleagues, and a leadership group that values innovation, trust, and continuous improvement. If you want to make a real impact and grow your career while doing it wed love to connect. Salary Type : Annual Salary Salary Min : $ 140000 Salary Max : $ 170000 Currency Type : USD
09/27/2026
Full time
Job description: We are currently seeking a dedicated and accomplished IT Network Managerfor the Hudson Tunnel Project (HTP).This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. As the IT Network Manager, youll play a pivotal role in the delivery of this significant project. This role is ideal for someone who thrives in fastmoving environments, enjoys solving complex technical challenges, and wants to contribute to a missiondriven team. What Youll Do Lead and optimize Cisco Meraki network infrastructure (MX, switches, WAPs, cameras, SDWAN, security integrations). Manage Windows 11 endpoints, Dell hardware, and Microsoft 365 services (Entra ID, Intune, SharePoint, Teams, Exchange). Oversee identity, compliance, and device management through Intune, Entra ID, GPO baselines, and Conditional Access. Administer NinjaOne for patching, remote management, software deployment, and ticketing workflows. Maintain IT governance: DR/BCP runbooks, SOPs, asset tracking, vendor coordination, and security best practices. Mentor junior IT staff and evaluate emerging technologies (VDI/AVD) to enhance performance and user experience. Qualifications: What You Bring 5+ years in IT network administration or IT operations management. Strong expertise with Cisco Meraki, Windows 11, AutoPilot, and Dell hardware. Advanced proficiency with Microsoft 365 (Entra ID, Intune, SharePoint, Teams, Exchange Online). Experience with cloud security tools (Azure Sentinel, SIEM platforms, Cisco Umbrella). Proven Tier 2 support capability with strong troubleshooting and documentation skills. Hands-on experience with Intune/Entra ID, GPO baselines, NinjaOne, ABM, Global Relay, and HRIS integrations. Preferred: CCNA/CCNP, Network+, MS-900, VDI/AVD experience, ITIL knowledge, or a related degree. Who You Are Proactive: You anticipate needs and take ownership. Growth-oriented: Youre always learning and improving. Accountable: You care deeply about reliability, security, and operational excellence. Collaborative: You communicate clearly and work well across teams. Why is This a Great Opportunity: Why Join Us Youll be part of a team building the IT backbone for a once-in-a-generation infrastructure project. Youll work with modern tools, talented colleagues, and a leadership group that values innovation, trust, and continuous improvement. If you want to make a real impact and grow your career while doing it wed love to connect. Salary Type : Annual Salary Salary Min : $ 140000 Salary Max : $ 170000 Currency Type : USD
IT Manager - End User Enablement / Solutions Specialist Hudson Tunnel Project
NPA WorldWide Jersey City, New Jersey
Job description: We are seeking an experienced and detail-oriented IT Manager - End User Enablement / Solutions Specialist - to oversee and optimize our organization's end user capabilities for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong background in user adoption, training and IT solutions, who is eager to lead, innovate, and ensure the reliability, security, and scalability of our systems. As an IT Manager - End User Enablement / Solutions Specialist, you will be focused on improving end-user productivity and adoption beyond break/fix support. Designs and implements solutions such as templates, automations, and collaboration patterns in Microsoft 365, SharePoint, PMIS, and related platforms. Runs enablement sessions, office hours, and targeted training for high-impact groups including project controls, field engineers, and CEC staff. What You'll Do: Drive enduser enablement programs, including training, onboarding sessions, and targeted adoption initiatives for key user groups. Design and implement productivity solutions such as templates, automations, workflows, and collaboration patterns across Microsoft 365, SharePoint, PMIS, and related platforms. Develop and maintain userfocused documentation, guides, knowledge articles, and bestpractice playbooks to support scalable adoption. Partner with crossfunctional teams to understand business needs and translate them into intuitive, usercentered technology solutions. Monitor system usage, adoption trends, and user feedback, identifying opportunities to improve usability, efficiency, and digital literacy. Ensure reliability, security, and compliance of enduser solutions while supporting continuous improvement across the IT environment. Qualifications: What You Bring Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field. 510+ years of experience in IT user enablement, digital adoption, or advanced IT solutions delivery. Hands-on experience with Microsoft 365, SharePoint, collaboration tools, workflow automation, and enterprise productivity platforms. Proven ability to design and deliver training, enablement programs, and user-centered technology solutions. Strong communication and facilitation skills, with the ability to engage technical and non-technical audiences. Experience working in complex, cross-functional environments, ideally within infrastructure, engineering, construction, or other large project settings. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to shape how thousands of users engage with modern technology while contributing to one of the most significant infrastructure projects in the region. You'll work with cutting-edge cloud platforms, collaborate with talented professionals, and help build an environment where people feel confident, capable, and empowered by the tools they use every day. If you're passionate about elevating user experience and driving meaningful impact, we'd be excited to welcome you to the team. Salary Type : Annual Salary Salary Min : $ 120000 Salary Max : $ 160000 Currency Type : USD
09/27/2026
Full time
Job description: We are seeking an experienced and detail-oriented IT Manager - End User Enablement / Solutions Specialist - to oversee and optimize our organization's end user capabilities for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong background in user adoption, training and IT solutions, who is eager to lead, innovate, and ensure the reliability, security, and scalability of our systems. As an IT Manager - End User Enablement / Solutions Specialist, you will be focused on improving end-user productivity and adoption beyond break/fix support. Designs and implements solutions such as templates, automations, and collaboration patterns in Microsoft 365, SharePoint, PMIS, and related platforms. Runs enablement sessions, office hours, and targeted training for high-impact groups including project controls, field engineers, and CEC staff. What You'll Do: Drive enduser enablement programs, including training, onboarding sessions, and targeted adoption initiatives for key user groups. Design and implement productivity solutions such as templates, automations, workflows, and collaboration patterns across Microsoft 365, SharePoint, PMIS, and related platforms. Develop and maintain userfocused documentation, guides, knowledge articles, and bestpractice playbooks to support scalable adoption. Partner with crossfunctional teams to understand business needs and translate them into intuitive, usercentered technology solutions. Monitor system usage, adoption trends, and user feedback, identifying opportunities to improve usability, efficiency, and digital literacy. Ensure reliability, security, and compliance of enduser solutions while supporting continuous improvement across the IT environment. Qualifications: What You Bring Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field. 510+ years of experience in IT user enablement, digital adoption, or advanced IT solutions delivery. Hands-on experience with Microsoft 365, SharePoint, collaboration tools, workflow automation, and enterprise productivity platforms. Proven ability to design and deliver training, enablement programs, and user-centered technology solutions. Strong communication and facilitation skills, with the ability to engage technical and non-technical audiences. Experience working in complex, cross-functional environments, ideally within infrastructure, engineering, construction, or other large project settings. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to shape how thousands of users engage with modern technology while contributing to one of the most significant infrastructure projects in the region. You'll work with cutting-edge cloud platforms, collaborate with talented professionals, and help build an environment where people feel confident, capable, and empowered by the tools they use every day. If you're passionate about elevating user experience and driving meaningful impact, we'd be excited to welcome you to the team. Salary Type : Annual Salary Salary Min : $ 120000 Salary Max : $ 160000 Currency Type : USD
IT Network Manager - Hudson Tunnel Project
NPA WorldWide New York, New York
Job description: We are currently seeking a dedicated and accomplished IT Network Managerfor the Hudson Tunnel Project (HTP).This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. As the IT Network Manager, youll play a pivotal role in the delivery of this significant project. This role is ideal for someone who thrives in fastmoving environments, enjoys solving complex technical challenges, and wants to contribute to a missiondriven team. What Youll Do Lead and optimize Cisco Meraki network infrastructure (MX, switches, WAPs, cameras, SDWAN, security integrations). Manage Windows 11 endpoints, Dell hardware, and Microsoft 365 services (Entra ID, Intune, SharePoint, Teams, Exchange). Oversee identity, compliance, and device management through Intune, Entra ID, GPO baselines, and Conditional Access. Administer NinjaOne for patching, remote management, software deployment, and ticketing workflows. Maintain IT governance: DR/BCP runbooks, SOPs, asset tracking, vendor coordination, and security best practices. Mentor junior IT staff and evaluate emerging technologies (VDI/AVD) to enhance performance and user experience. Qualifications: What You Bring 5+ years in IT network administration or IT operations management. Strong expertise with Cisco Meraki, Windows 11, AutoPilot, and Dell hardware. Advanced proficiency with Microsoft 365 (Entra ID, Intune, SharePoint, Teams, Exchange Online). Experience with cloud security tools (Azure Sentinel, SIEM platforms, Cisco Umbrella). Proven Tier 2 support capability with strong troubleshooting and documentation skills. Hands-on experience with Intune/Entra ID, GPO baselines, NinjaOne, ABM, Global Relay, and HRIS integrations. Preferred: CCNA/CCNP, Network+, MS-900, VDI/AVD experience, ITIL knowledge, or a related degree. Who You Are Proactive: You anticipate needs and take ownership. Growth-oriented: Youre always learning and improving. Accountable: You care deeply about reliability, security, and operational excellence. Collaborative: You communicate clearly and work well across teams. Why is This a Great Opportunity: Why Join Us Youll be part of a team building the IT backbone for a once-in-a-generation infrastructure project. Youll work with modern tools, talented colleagues, and a leadership group that values innovation, trust, and continuous improvement. If you want to make a real impact and grow your career while doing it wed love to connect. Salary Type : Annual Salary Salary Min : $ 140000 Salary Max : $ 170000 Currency Type : USD
09/27/2026
Full time
Job description: We are currently seeking a dedicated and accomplished IT Network Managerfor the Hudson Tunnel Project (HTP).This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. As the IT Network Manager, youll play a pivotal role in the delivery of this significant project. This role is ideal for someone who thrives in fastmoving environments, enjoys solving complex technical challenges, and wants to contribute to a missiondriven team. What Youll Do Lead and optimize Cisco Meraki network infrastructure (MX, switches, WAPs, cameras, SDWAN, security integrations). Manage Windows 11 endpoints, Dell hardware, and Microsoft 365 services (Entra ID, Intune, SharePoint, Teams, Exchange). Oversee identity, compliance, and device management through Intune, Entra ID, GPO baselines, and Conditional Access. Administer NinjaOne for patching, remote management, software deployment, and ticketing workflows. Maintain IT governance: DR/BCP runbooks, SOPs, asset tracking, vendor coordination, and security best practices. Mentor junior IT staff and evaluate emerging technologies (VDI/AVD) to enhance performance and user experience. Qualifications: What You Bring 5+ years in IT network administration or IT operations management. Strong expertise with Cisco Meraki, Windows 11, AutoPilot, and Dell hardware. Advanced proficiency with Microsoft 365 (Entra ID, Intune, SharePoint, Teams, Exchange Online). Experience with cloud security tools (Azure Sentinel, SIEM platforms, Cisco Umbrella). Proven Tier 2 support capability with strong troubleshooting and documentation skills. Hands-on experience with Intune/Entra ID, GPO baselines, NinjaOne, ABM, Global Relay, and HRIS integrations. Preferred: CCNA/CCNP, Network+, MS-900, VDI/AVD experience, ITIL knowledge, or a related degree. Who You Are Proactive: You anticipate needs and take ownership. Growth-oriented: Youre always learning and improving. Accountable: You care deeply about reliability, security, and operational excellence. Collaborative: You communicate clearly and work well across teams. Why is This a Great Opportunity: Why Join Us Youll be part of a team building the IT backbone for a once-in-a-generation infrastructure project. Youll work with modern tools, talented colleagues, and a leadership group that values innovation, trust, and continuous improvement. If you want to make a real impact and grow your career while doing it wed love to connect. Salary Type : Annual Salary Salary Min : $ 140000 Salary Max : $ 170000 Currency Type : USD
Software Development Engineer, STRADA
Amazon Web Services, Inc. Minneapolis, Minnesota
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Service Transformation and Deployment Automation team aims to remove all manual touchpoints from service operations within Amazon Web Services (AWS) Networking, one of the world's largest and most complex networks. Software Development Engineers are instrumental in discovering innovative ways to automate and scale services. They drive stability, consistency, and sustainability of the network while never losing sight of the high security bar our customer's demand. We own a container compute platform in the border network, network device access and locality software, and a business intelligence platform for providing insights into service maturity. This position is located in Minneapolis, USA and working in the heart of AWS global network. Millions of customers rely on Amazon's network for using our retail websites, accessing content on their Kindles, and building applications and businesses on top of the Amazon Web Services (AWS) Cloud. Our goal is to become The Infrastructure Platform for the world - achieving this goal requires automated and massively scalable software services. Success depends on our world-class network infrastructure, and our network depends on our automation. This position involves on-call responsibilities, typically for one week every two months. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice. Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Key job responsibilities You will be responsible for the design, implementation and quality of services you deliver. Your experience working in software development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems. You'll also: • Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security. • Write high quality distributed system software. • Work in an agile, startup-like development environment, where you are always working on the most important stuff. • Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools. • Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers. • Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions. • Contribute to documentation of process and procedures. • Learn from others and help grow those in your team to achieve their best. • Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done. • Participate in an on-call rotation with your team. A day in the life Engineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range of responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events. In this role you: • Work in a 24x7 team on-call rotation, with ability to drive into workplace for critical events/needs. • Manage customers during problem resolution and operating efficiently under pressure. • Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail. • Travel to data center/network sites and Amazon/customer offices as needed. About the team Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is responsible for the design, implementation, and operations of a wide array of networking infrastructure that provide global connectivity between all AWS Regions and edge locations. BERE provides the massive scale required to support our AWS customers and internal services, via a network that experiences 70% growth annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and Data Center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers. AWS Global Connectivity and Network Availability (GCNA) Videos: • Working at AWS in the GCNA Team - Meet Robert, VP: • Working at AWS in the GCNA Team - Meet Xiaonan, Sr. Systems Development Engineer: Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of software development engineer or related occupational experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - 1+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers . click apply for full job details
09/27/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Service Transformation and Deployment Automation team aims to remove all manual touchpoints from service operations within Amazon Web Services (AWS) Networking, one of the world's largest and most complex networks. Software Development Engineers are instrumental in discovering innovative ways to automate and scale services. They drive stability, consistency, and sustainability of the network while never losing sight of the high security bar our customer's demand. We own a container compute platform in the border network, network device access and locality software, and a business intelligence platform for providing insights into service maturity. This position is located in Minneapolis, USA and working in the heart of AWS global network. Millions of customers rely on Amazon's network for using our retail websites, accessing content on their Kindles, and building applications and businesses on top of the Amazon Web Services (AWS) Cloud. Our goal is to become The Infrastructure Platform for the world - achieving this goal requires automated and massively scalable software services. Success depends on our world-class network infrastructure, and our network depends on our automation. This position involves on-call responsibilities, typically for one week every two months. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice. Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Key job responsibilities You will be responsible for the design, implementation and quality of services you deliver. Your experience working in software development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems. You'll also: • Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security. • Write high quality distributed system software. • Work in an agile, startup-like development environment, where you are always working on the most important stuff. • Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools. • Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers. • Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions. • Contribute to documentation of process and procedures. • Learn from others and help grow those in your team to achieve their best. • Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done. • Participate in an on-call rotation with your team. A day in the life Engineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range of responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events. In this role you: • Work in a 24x7 team on-call rotation, with ability to drive into workplace for critical events/needs. • Manage customers during problem resolution and operating efficiently under pressure. • Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail. • Travel to data center/network sites and Amazon/customer offices as needed. About the team Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is responsible for the design, implementation, and operations of a wide array of networking infrastructure that provide global connectivity between all AWS Regions and edge locations. BERE provides the massive scale required to support our AWS customers and internal services, via a network that experiences 70% growth annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and Data Center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers. AWS Global Connectivity and Network Availability (GCNA) Videos: • Working at AWS in the GCNA Team - Meet Robert, VP: • Working at AWS in the GCNA Team - Meet Xiaonan, Sr. Systems Development Engineer: Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of software development engineer or related occupational experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - 1+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers . click apply for full job details
Software Development Engineer II, Secure Connection Services (SCS)
Amazon Development Center U.S., Inc. Herndon, Virginia
AWS Secure Connection Services (SCS) is looking for an experienced Software Development Engineer to join our growing team that will be building solutions to complex problems that will scale for Amazon Dedicated Cloud (ADC). ADC's bring AWS cloud solutions to a broad range of customers, countries, or organizations. Successful candidates will be able to grasp complex scenarios and find ways to innovate on behalf of the customer to deliver innovative solutions. At Amazon Web Services, we like to "work backwards": start by understanding what customers need and using that to guide our software engineering. We're looking for a software engineer who is experienced in listening to customers, synthesizing their needs, and rapidly iterating our services to quickly put features into customers' hands. Our best ideas become even better when we get feedback from real customer use. The sooner we can get that feedback, the more quickly we can grow. This position requires that the candidate selected must be a US Citizen and obtain and maintain a security clearance at the TS/SCI with polygraph level. Upon start, the selected candidate will be sponsored for a commensurate clearance for each government agency for which they perform AWS work. 10012 Key job responsibilities - Working with business teams to understand customer issues and to investigate, prototype and deliver new and innovative solutions - Developing solutions to complex problems through improvements to processes or automation - Manage and grow innovative, production-quality tools to solve real operational problems, in Python, Perl, Ruby, Shell, Java, etc. - Closely coordinating with engineers and product managers across the organization to ensure we are delivering the highest value solutions to meet our customer's needs A day in the life As an SDE, you will be responsible for designing, developing, testing, and deploying scalable solutions. You will collaborate closely with a team of developers to influence our overall strategy and define the team's roadmap. You will also help drive the system architecture, spearhead best practices that enable a quality product, and help coach and develop junior engineers. In this role you will: - Challenge themselves and teammates: Personal and professional growth is a key component of every day life at Amazon. The right candidate will be willing to take on hard problems and drive innovative automated solutions. - Have excellent communication and documentation skills: Able to communicate design and concepts to both technical and non-technical audiences from interns to directors, through clearly documented coding, writing and verbally. - Have keenness to explore: We are not blatant path followers. The right candidate will be comfortable taking a contrarian view point when it makes sense for our customers. - Be a Proactive thinker: Thinking critically about long term growth and scaling to meet a global demand is key. The right candidate will be willing to thoughtfully consider all aspects of choices and outcomes. - Have patience and persistence: Global impact is an iterative process. The right candidate will have an ingrained improvement loop of setting goals based on customer feedback, designing solutions, executing, refining and continuously improving. About the team About AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Why AWS? Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 4+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - Bachelor's degree in computer science or equivalent - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 143 400.00 USD annually
09/27/2026
Full time
AWS Secure Connection Services (SCS) is looking for an experienced Software Development Engineer to join our growing team that will be building solutions to complex problems that will scale for Amazon Dedicated Cloud (ADC). ADC's bring AWS cloud solutions to a broad range of customers, countries, or organizations. Successful candidates will be able to grasp complex scenarios and find ways to innovate on behalf of the customer to deliver innovative solutions. At Amazon Web Services, we like to "work backwards": start by understanding what customers need and using that to guide our software engineering. We're looking for a software engineer who is experienced in listening to customers, synthesizing their needs, and rapidly iterating our services to quickly put features into customers' hands. Our best ideas become even better when we get feedback from real customer use. The sooner we can get that feedback, the more quickly we can grow. This position requires that the candidate selected must be a US Citizen and obtain and maintain a security clearance at the TS/SCI with polygraph level. Upon start, the selected candidate will be sponsored for a commensurate clearance for each government agency for which they perform AWS work. 10012 Key job responsibilities - Working with business teams to understand customer issues and to investigate, prototype and deliver new and innovative solutions - Developing solutions to complex problems through improvements to processes or automation - Manage and grow innovative, production-quality tools to solve real operational problems, in Python, Perl, Ruby, Shell, Java, etc. - Closely coordinating with engineers and product managers across the organization to ensure we are delivering the highest value solutions to meet our customer's needs A day in the life As an SDE, you will be responsible for designing, developing, testing, and deploying scalable solutions. You will collaborate closely with a team of developers to influence our overall strategy and define the team's roadmap. You will also help drive the system architecture, spearhead best practices that enable a quality product, and help coach and develop junior engineers. In this role you will: - Challenge themselves and teammates: Personal and professional growth is a key component of every day life at Amazon. The right candidate will be willing to take on hard problems and drive innovative automated solutions. - Have excellent communication and documentation skills: Able to communicate design and concepts to both technical and non-technical audiences from interns to directors, through clearly documented coding, writing and verbally. - Have keenness to explore: We are not blatant path followers. The right candidate will be comfortable taking a contrarian view point when it makes sense for our customers. - Be a Proactive thinker: Thinking critically about long term growth and scaling to meet a global demand is key. The right candidate will be willing to thoughtfully consider all aspects of choices and outcomes. - Have patience and persistence: Global impact is an iterative process. The right candidate will have an ingrained improvement loop of setting goals based on customer feedback, designing solutions, executing, refining and continuously improving. About the team About AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Why AWS? Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 4+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - Bachelor's degree in computer science or equivalent - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 143 400.00 USD annually
Principal Applied AI Engineer
Appian Corporation Greenway, Virginia
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal Applied AI Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. ABOUT THE TEAM Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. THE OPPORTUNITY As a Principal Applied AI Engineer, you will serve as the technical linchpin for applied AI on the team, bringing deep hands-on expertise in designing and operating production LLM systems and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity AI systems - spanning code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability - set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. WHAT YOU'LL DO Develop Clean Software: Architect, build, and optimize high-performance production LLM systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase - and the AI systems built on it - cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier and AI-powered application layers - from feature scoping through implementation. Build prototypes to de-risk novel AI approaches and establish the standards others build on. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. REQUIRED QUALIFICATIONS Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Production LLM Systems: Deep hands-on experience designing and operating production LLM systems. AI Systems Expertise: Demonstrated expertise across code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Domain Expertise: Strong distributed-systems, API, security, and reliability foundations, with the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. PREFERRED QUALIFICATIONS Compilers & Program Analysis: Experience with compilers, program analysis, formal or executable specifications, or legacy modernization is strongly preferred. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $200,000-$350,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process . click apply for full job details
09/27/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal Applied AI Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. ABOUT THE TEAM Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. THE OPPORTUNITY As a Principal Applied AI Engineer, you will serve as the technical linchpin for applied AI on the team, bringing deep hands-on expertise in designing and operating production LLM systems and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity AI systems - spanning code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability - set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. WHAT YOU'LL DO Develop Clean Software: Architect, build, and optimize high-performance production LLM systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase - and the AI systems built on it - cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier and AI-powered application layers - from feature scoping through implementation. Build prototypes to de-risk novel AI approaches and establish the standards others build on. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. REQUIRED QUALIFICATIONS Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Production LLM Systems: Deep hands-on experience designing and operating production LLM systems. AI Systems Expertise: Demonstrated expertise across code generation, agents, retrieval, structured generation, tool use, model routing, evaluation, and observability. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Domain Expertise: Strong distributed-systems, API, security, and reliability foundations, with the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. PREFERRED QUALIFICATIONS Compilers & Program Analysis: Experience with compilers, program analysis, formal or executable specifications, or legacy modernization is strongly preferred. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $200,000-$350,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process . click apply for full job details
Internal Systems Technician
In-Telecom Slidell, Louisiana
Job Description Job Description Description The Internal Systems Technician serves as the technical backbone for internal operations, supporting team members across Louisiana, Texas, and Georgia. This role manages internal service desk escalations, maintains documentation and automation workflows, and oversees the technical onboarding and offboarding lifecycle. Acting as a core Tier 2 resource, the technician bridges day-to-day user support with systems administration-maintaining core Microsoft cloud infrastructure, diagnosing advanced endpoint and network issues, and driving continuous operational reliability. Key Responsibilities L2 Incident Escalation & Systems Support: Serve as the primary escalation point for internal service tickets via ConnectWise PSA. Conduct root-cause analysis on recurring technical faults, resolve complex application and OS crashes, and address advanced system issues: Identity & Directory Services: Manage hybrid identity synchronization, troubleshoot Microsoft Entra ID (Azure AD Connect / Cloud Sync), and resolve complex on-prem Active Directory, DNS, and GPO conflicts. Microsoft 365 Administration: Troubleshoot advanced Exchange Online mail flow, transport rules, message trace diagnostics, shared mailbox delegation, and OneDrive/SharePoint access governance. Endpoint & Intune Management: Build, deploy, and remediate Windows endpoint configurations using Microsoft Intune (Endpoint Manager), including compliance policies, configuration profiles, BitLocker recovery, and Autopilot deployment. Network & Connectivity: Diagnose internal VLAN segmentation, switch port mappings, VPN client/gateway routing, firewall policies, and VoIP jitter/packet-loss issues. Advanced OS Remediation: Perform deep registry modifications, profile corruption fixes, driver-level debugging, and Windows Event Viewer log forensics. Provisioning & Endpoint Lifecycle: Own end-to-end hardware/software deployment and decommissioning. Standardize zero-touch or light-touch imaging and configuration using Microsoft Intune, Windows Autopilot, and immy.bot. Internal Infrastructure & Collaboration Administration: Maintain internal collaboration structures, guest access controls, retention policies, and shared storage hierarchies across Microsoft Teams and SharePoint Online. Security, Compliance & Access Hygiene: Enforce Role-Based Access Control (RBAC) and least-privilege principles. Monitor identity security policies, Conditional Access rules, self-service password reset (SSPR), and endpoint defense platforms including DUO MFA, Huntress, and Avanan. Automation & Scripting: Leverage PowerShell to automate recurring admin tasks, bulk user provisioning, license assignments, and tenant reporting. Partner with team leads to build workflows in Rewst, zofIQ, and Power Automate. Documentation & Asset Governance: Maintain internal Standard Operating Procedures (SOPs) and infrastructure architecture diagrams in Hudu. Track hardware depreciation, lifecycle health, and Microsoft licensing tiers via Lifecycle Manager. Skills, Knowledge and Expertise Experience: 2-4 years of progressive IT systems support or MSP experience handling Tier 2 ticket resolution and identity workflows. Microsoft Cloud & Identity Stack: Proficiency with Microsoft 365 Admin Center, Exchange Admin Center, and Microsoft Entra ID. Practical experience managing and enrolling devices through Microsoft Intune / Endpoint Manager. Familiarity with Conditional Access policies, Microsoft Defender for Endpoint/Office 365, and modern authentication frameworks. Working knowledge of hybrid directory structures (Active Directory + Entra ID synchronization). Scripting & Command Line: Practical ability to run and modify basic PowerShell scripts for M365 tenant management and client troubleshooting. Networking Fundamentals: Solid understanding of TCP/IP, subnetting, DHCP reservations, DNS record management, VLAN routing, and IPsec/SSL VPNs. Platform & Tooling Ecosystem: Core & PSA/RMM: ConnectWise PSA/Manage, ConnectWise Automate/RMM, Auvik. Security & Provisioning: Huntress, Avanan/Check Point, DUO Security, immy.bot. Documentation & Automation: Hudu, Liongard, Lifecycle Manager, Rewst. Core Competencies: Analytical problem-solving mindset, methodical incident isolation skills, clear technical documentation habits, and polished communication when collaborating with cross-functional internal stakeholders. Preferred Certifications: Microsoft Certified: Endpoint Administrator Associate (MD-102), Microsoft 365 Certified: Fundamentals (MS-900), CompTIA Network+, or CompTIA Security+. Benefits Health & Wellness: Medical, dental, and vision insurance. Life Insurance: Employer-paid life insurance. Retirement: 401(k) retirement plan with company match. Time Off: Paid Time Off (PTO) and paid company holidays. Growth & Culture: Professional development and training opportunities, career advancement pathways, and employee recognition programs.
09/27/2026
Full time
Job Description Job Description Description The Internal Systems Technician serves as the technical backbone for internal operations, supporting team members across Louisiana, Texas, and Georgia. This role manages internal service desk escalations, maintains documentation and automation workflows, and oversees the technical onboarding and offboarding lifecycle. Acting as a core Tier 2 resource, the technician bridges day-to-day user support with systems administration-maintaining core Microsoft cloud infrastructure, diagnosing advanced endpoint and network issues, and driving continuous operational reliability. Key Responsibilities L2 Incident Escalation & Systems Support: Serve as the primary escalation point for internal service tickets via ConnectWise PSA. Conduct root-cause analysis on recurring technical faults, resolve complex application and OS crashes, and address advanced system issues: Identity & Directory Services: Manage hybrid identity synchronization, troubleshoot Microsoft Entra ID (Azure AD Connect / Cloud Sync), and resolve complex on-prem Active Directory, DNS, and GPO conflicts. Microsoft 365 Administration: Troubleshoot advanced Exchange Online mail flow, transport rules, message trace diagnostics, shared mailbox delegation, and OneDrive/SharePoint access governance. Endpoint & Intune Management: Build, deploy, and remediate Windows endpoint configurations using Microsoft Intune (Endpoint Manager), including compliance policies, configuration profiles, BitLocker recovery, and Autopilot deployment. Network & Connectivity: Diagnose internal VLAN segmentation, switch port mappings, VPN client/gateway routing, firewall policies, and VoIP jitter/packet-loss issues. Advanced OS Remediation: Perform deep registry modifications, profile corruption fixes, driver-level debugging, and Windows Event Viewer log forensics. Provisioning & Endpoint Lifecycle: Own end-to-end hardware/software deployment and decommissioning. Standardize zero-touch or light-touch imaging and configuration using Microsoft Intune, Windows Autopilot, and immy.bot. Internal Infrastructure & Collaboration Administration: Maintain internal collaboration structures, guest access controls, retention policies, and shared storage hierarchies across Microsoft Teams and SharePoint Online. Security, Compliance & Access Hygiene: Enforce Role-Based Access Control (RBAC) and least-privilege principles. Monitor identity security policies, Conditional Access rules, self-service password reset (SSPR), and endpoint defense platforms including DUO MFA, Huntress, and Avanan. Automation & Scripting: Leverage PowerShell to automate recurring admin tasks, bulk user provisioning, license assignments, and tenant reporting. Partner with team leads to build workflows in Rewst, zofIQ, and Power Automate. Documentation & Asset Governance: Maintain internal Standard Operating Procedures (SOPs) and infrastructure architecture diagrams in Hudu. Track hardware depreciation, lifecycle health, and Microsoft licensing tiers via Lifecycle Manager. Skills, Knowledge and Expertise Experience: 2-4 years of progressive IT systems support or MSP experience handling Tier 2 ticket resolution and identity workflows. Microsoft Cloud & Identity Stack: Proficiency with Microsoft 365 Admin Center, Exchange Admin Center, and Microsoft Entra ID. Practical experience managing and enrolling devices through Microsoft Intune / Endpoint Manager. Familiarity with Conditional Access policies, Microsoft Defender for Endpoint/Office 365, and modern authentication frameworks. Working knowledge of hybrid directory structures (Active Directory + Entra ID synchronization). Scripting & Command Line: Practical ability to run and modify basic PowerShell scripts for M365 tenant management and client troubleshooting. Networking Fundamentals: Solid understanding of TCP/IP, subnetting, DHCP reservations, DNS record management, VLAN routing, and IPsec/SSL VPNs. Platform & Tooling Ecosystem: Core & PSA/RMM: ConnectWise PSA/Manage, ConnectWise Automate/RMM, Auvik. Security & Provisioning: Huntress, Avanan/Check Point, DUO Security, immy.bot. Documentation & Automation: Hudu, Liongard, Lifecycle Manager, Rewst. Core Competencies: Analytical problem-solving mindset, methodical incident isolation skills, clear technical documentation habits, and polished communication when collaborating with cross-functional internal stakeholders. Preferred Certifications: Microsoft Certified: Endpoint Administrator Associate (MD-102), Microsoft 365 Certified: Fundamentals (MS-900), CompTIA Network+, or CompTIA Security+. Benefits Health & Wellness: Medical, dental, and vision insurance. Life Insurance: Employer-paid life insurance. Retirement: 401(k) retirement plan with company match. Time Off: Paid Time Off (PTO) and paid company holidays. Growth & Culture: Professional development and training opportunities, career advancement pathways, and employee recognition programs.
Head of Product Design (R5776)
Shield AI Alpine, California
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Head of Product Design will define and lead the user experience vision for Hivemind, Shield AI's autonomy development platform. This role is responsible for transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences that enable engineers, operators, and organizations to develop and deploy resilient autonomy at scale. A major focus of this role will be shaping the next generation of AI-native and agent-driven workflows across the autonomy lifecycle. As Hivemind evolves from traditional software tooling toward AI-assisted autonomy development, simulation, evaluation, deployment, and operations, this leader will help invent entirely new ways for users to collaborate with AI systems, agents, and foundation-model-powered tools. The ideal candidate has deep experience designing AI products, developer platforms, or complex technical systems and can translate emerging AI capabilities into workflows that dramatically improve user productivity and outcomes. This is a highly hands-on role as this leader will manage a team of elite designers. During the first 6-12 months, most of the time will be spent conducting user research, designing experiences, prototyping concepts, facilitating product discovery, and partnering directly with Product and Engineering teams to define the future of autonomy development. What you'll do:User Research & Product Discovery Lead customer research efforts across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities. Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle. Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives. Product Design & User Experience Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations. Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners. Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences. Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows - help our users get the most of the product. Strategic Product Leadership Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies. Drive alignment across Product, Engineering, Design, and Executive Leadership through compelling narratives, prototypes, and visual storytelling. Advocate for user-centered decision making in a highly technical and engineering-driven environment. Design Practice, Systems & Organizational Scale Establish and evolve design standards, design systems, UX principles, and product design best practices across Shield AI. Raise the quality bar for product design, usability, consistency, and customer experience. Grow the product design function by mentoring a small team of designers, shaping design culture, and staying actively involved in critical design work. Champion design wins and impact across the organization, highlighting the important role design plays in delivering successful products. AI-Native Product Design & Agentic Workflows Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows. Design human-AI collaboration models that enable users to effectively leverage AI agents, copilots, and foundation-model-powered systems. Partner with Product, AI Research, and Engineering teams to create new interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning. Develop frameworks for trust, transparency, explainability, and human oversight within AI-assisted workflows. Help establish industry-leading design patterns for Physical AI development platforms and agent-driven software systems. Required qualifications: 10+ years of experience in Product Design, UX Design, Human Factors, or related fields. Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems. Deep technical fluency and ability to effectively collaborate with senior engineering leaders on architecture, technical constraints, and software development workflows. Strong experience conducting user research and translating insights into product strategy and design solutions. Proven ability to influence product direction and organizational decisions without direct authority. Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems. Experience defining new user experiences in ambiguous technology spaces where industry standards and workflows are still emerging. Experience building and retaining high-performing design teams. Strong portfolio showcasing both strategic thinking and hands-on design execution. Preferred qualifications: Background designing developer platforms, SDKs, cloud infrastructure products, DevOps tooling, or engineering productivity tools. Direct work on AI/ML platforms, MLOps workflows, foundation-model-enabled products, copilots, or agentic systems. Familiarity with autonomy, robotics, simulation, digital twins, mission systems, physical AI, or related development workflows including testing, evaluation, deployment, and operations. Portfolio examples involving command-and-control systems, mission-planning interfaces, operational dashboards, or real-time decision-support tools. Ability to design across integrated hardware/software systems. Domain exposure to defense technology, aerospace, robotics, or other regulated, mission-critical, or high-consequence operational environments. San Diego, CA and Washington, D.C. pay range: $230,000 - $350,000 San Mateo, CA pay range: $280,000 - $420,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/27/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Head of Product Design will define and lead the user experience vision for Hivemind, Shield AI's autonomy development platform. This role is responsible for transforming complex autonomy, robotics, AI, and developer workflows into intuitive experiences that enable engineers, operators, and organizations to develop and deploy resilient autonomy at scale. A major focus of this role will be shaping the next generation of AI-native and agent-driven workflows across the autonomy lifecycle. As Hivemind evolves from traditional software tooling toward AI-assisted autonomy development, simulation, evaluation, deployment, and operations, this leader will help invent entirely new ways for users to collaborate with AI systems, agents, and foundation-model-powered tools. The ideal candidate has deep experience designing AI products, developer platforms, or complex technical systems and can translate emerging AI capabilities into workflows that dramatically improve user productivity and outcomes. This is a highly hands-on role as this leader will manage a team of elite designers. During the first 6-12 months, most of the time will be spent conducting user research, designing experiences, prototyping concepts, facilitating product discovery, and partnering directly with Product and Engineering teams to define the future of autonomy development. What you'll do:User Research & Product Discovery Lead customer research efforts across product development, customer engagement, and solutions teams to identify pain points, workflows, unmet needs, and product opportunities. Establish scalable mechanisms for gathering, synthesizing, and communicating user insights throughout the product development lifecycle. Translate customer and operational feedback into actionable product recommendations, requirements, and design initiatives. Product Design & User Experience Design end-to-end workflows across autonomy development, simulation, testing, analysis, deployment, and operations. Create intuitive experiences for highly technical users including autonomy engineers, software developers, operators, and mission planners. Simplify complex system architectures, data flows, infrastructure tooling, and AI workflows into understandable user experiences. Own the end-to-end experience of the product including training, documentation, tutorials, and overall workflows - help our users get the most of the product. Strategic Product Leadership Partner closely with Product Managers to shape product vision, roadmap priorities, and go-to-market strategies. Drive alignment across Product, Engineering, Design, and Executive Leadership through compelling narratives, prototypes, and visual storytelling. Advocate for user-centered decision making in a highly technical and engineering-driven environment. Design Practice, Systems & Organizational Scale Establish and evolve design standards, design systems, UX principles, and product design best practices across Shield AI. Raise the quality bar for product design, usability, consistency, and customer experience. Grow the product design function by mentoring a small team of designers, shaping design culture, and staying actively involved in critical design work. Champion design wins and impact across the organization, highlighting the important role design plays in delivering successful products. AI-Native Product Design & Agentic Workflows Define the future user experience for AI-assisted autonomy development, simulation, testing, deployment, and operational workflows. Design human-AI collaboration models that enable users to effectively leverage AI agents, copilots, and foundation-model-powered systems. Partner with Product, AI Research, and Engineering teams to create new interaction patterns for agent orchestration, autonomy generation, scenario creation, test generation, and mission planning. Develop frameworks for trust, transparency, explainability, and human oversight within AI-assisted workflows. Help establish industry-leading design patterns for Physical AI development platforms and agent-driven software systems. Required qualifications: 10+ years of experience in Product Design, UX Design, Human Factors, or related fields. Proven track record designing and shipping complex technical products, developer tools, platforms, infrastructure software, data-dense applications, or enterprise systems. Deep technical fluency and ability to effectively collaborate with senior engineering leaders on architecture, technical constraints, and software development workflows. Strong experience conducting user research and translating insights into product strategy and design solutions. Proven ability to influence product direction and organizational decisions without direct authority. Strong understanding of AI-powered product experiences, including conversational interfaces, human-in-the-loop workflows, AI-assisted decision making, and agent-based systems. Experience defining new user experiences in ambiguous technology spaces where industry standards and workflows are still emerging. Experience building and retaining high-performing design teams. Strong portfolio showcasing both strategic thinking and hands-on design execution. Preferred qualifications: Background designing developer platforms, SDKs, cloud infrastructure products, DevOps tooling, or engineering productivity tools. Direct work on AI/ML platforms, MLOps workflows, foundation-model-enabled products, copilots, or agentic systems. Familiarity with autonomy, robotics, simulation, digital twins, mission systems, physical AI, or related development workflows including testing, evaluation, deployment, and operations. Portfolio examples involving command-and-control systems, mission-planning interfaces, operational dashboards, or real-time decision-support tools. Ability to design across integrated hardware/software systems. Domain exposure to defense technology, aerospace, robotics, or other regulated, mission-critical, or high-consequence operational environments. San Diego, CA and Washington, D.C. pay range: $230,000 - $350,000 San Mateo, CA pay range: $280,000 - $420,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
ATFM Analyst/Strategist
CGH Technologies, Inc. Warrenton, Virginia
Job Description Job Description ATFM Analyst / Strategist CGH Technologies, Inc. (CGH) is a business solutions firm specializing in Data Management, Software Engineering, and Business Intelligence. Based in the Washington, D.C. corridor, CGH supports government, commercial, and international clients with management consulting, software development, infrastructure and facilities support, and program management for large, complex operational environments. CGH has an exciting opportunity for an Air Traffic Flow Management (ATFM) Analyst / Strategist to join our team supporting the FAA's PERTI program. Position Overview The ATFM Analyst / Strategist provides operational analysis, advanced planning, and customer support for the PERTI contract. This position works closely with FAA personnel, aviation stakeholders, meteorologists, field facilities, and other operational partners to analyze conditions across the National Airspace System (NAS), identify potential constraints, and support the development and communication of strategic traffic management plans. This is a mission-critical position supporting a 24/7/365 operational environment. Key Responsibilities Schedule and support OPS and PERTI webinars. Review, analyze, and maintain OPSNET, NAS Daily, and other operational reports. Analyze weather products, Technical Operations data, system impact reports, traffic demand, and other potential constraints to develop PERTI advanced planning content. Collaborate with National Aviation Meteorologists to review forecast en route and terminal conditions, outlooks, maps, and potential operational impacts. Develop, review, and conduct daily collaborative advanced planning webinars and supporting PDF materials. Prepare, finalize, distribute, and upload advanced planning documents to FAA systems and websites. Provide direct support to the National Operations Manager (NOM) and Planner during planning webinars, including presentation preparation, slide updates, call-list management, log entries, and advisories. Coordinate with NAV CANADA regarding potential constraints, CAN routes, and other cross-border operational considerations. Manage Zoom webinar registration, information sharing, attendee reporting, and scheduling. Coordinate with field facilities, airlines, aviation representatives, and DDSO offices regarding SIRs, construction, weather, and other events that may affect NAS operations. Coordinate with ATCSCC Space Operations regarding launch and recovery activities, including potential NAS impacts, NOTAM information, and development of supporting graphics. Conduct VACAPES next-day planning conferences with ZDC, Giantkiller, ZBW, and ZNY when required. Develop materials and participate in weekly CADENA web conferences. Prepare daily summaries of significant NAS activity. Provide same-day, prior-day, next-day, historical, demand, and Traffic Management Initiative (TMI) analysis in response to operational needs and ad hoc NOM requests. Compile and complete the daily PERTI plan review and distribute it to appropriate stakeholders and managers. Provide training and briefings to new NTMOs on PERTI responsibilities, tools, processes, and planning fundamentals. Provide coaching, feedback, and mentoring to NTMOs training on operational planner and PERTI responsibilities. Support the development and continuous improvement of operational and planning tools, processes, and procedures. QUALIFICATIONS Experience 3+ years of demonstrated hands-on experience in an Analyst/Strategist or related role. Experience supporting complex, time-sensitive aviation or operational environments is preferred. Education Bachelor's degree required. Degree in Engineering, Science, Mathematics, or a related technical discipline preferred. Technical & Computer Skills Proficiency with Microsoft Office Suite. Ability to review, interpret, and communicate operational and technical information. Ability to analyze multiple sources of data and translate findings into clear, actionable planning information. Knowledge, Skills & Abilities U.S. Citizen or person with valid U.S. Work Visa who has lived in the U.S. for three or more years. Must be available for shift work (day, swing, evening) as the team operates 24x7x365, including holidays. Strong interpersonal, verbal, and written communication skills. Must be highly organized, reliable, and possess excellent time-management skills. Must be a team player with a proactive work style. Strong analytical and problem-solving skills. Ability to prioritize and perform effectively in a fast-paced, mission-critical operational environment. Ability to work effectively with government customers, operational personnel, and aviation industry stakeholders. Ability to work independently while contributing effectively within a collaborative team environment. Physical Requirements While performing the duties of this position, the individual is regularly required to sit, stand, talk, hear, and use a computer, keyboard, and mouse for several hours each day. Occasional light lifting of up to 10 pounds may be required. Government Eligibility Candidates selected will be subject to a Government background investigation and must meet eligibility requirements. Compensation The hiring range for this position, expressed as an annualized full-time equivalent (FTE), is $150K-$160K pe r year , based on relevant experience and position requirements as determined by the customer parameters. Please note: This is a part-time position. Actual earnings will be prorated based on the employee's scheduled hours. Benefits CGH offers a comprehensive benefits package, including: 401(k) retirement plan Paid Time Off (PTO) Join the CGH Team If you are an analytical, collaborative aviation professional who thrives in a dynamic operational environment and wants to contribute to the safe and efficient operation of the National Airspace System, we encourage you to apply. CGH Technologies, Inc. is an Equal Opportunity Employer. Job Posted by ApplicantPro
09/27/2026
Full time
Job Description Job Description ATFM Analyst / Strategist CGH Technologies, Inc. (CGH) is a business solutions firm specializing in Data Management, Software Engineering, and Business Intelligence. Based in the Washington, D.C. corridor, CGH supports government, commercial, and international clients with management consulting, software development, infrastructure and facilities support, and program management for large, complex operational environments. CGH has an exciting opportunity for an Air Traffic Flow Management (ATFM) Analyst / Strategist to join our team supporting the FAA's PERTI program. Position Overview The ATFM Analyst / Strategist provides operational analysis, advanced planning, and customer support for the PERTI contract. This position works closely with FAA personnel, aviation stakeholders, meteorologists, field facilities, and other operational partners to analyze conditions across the National Airspace System (NAS), identify potential constraints, and support the development and communication of strategic traffic management plans. This is a mission-critical position supporting a 24/7/365 operational environment. Key Responsibilities Schedule and support OPS and PERTI webinars. Review, analyze, and maintain OPSNET, NAS Daily, and other operational reports. Analyze weather products, Technical Operations data, system impact reports, traffic demand, and other potential constraints to develop PERTI advanced planning content. Collaborate with National Aviation Meteorologists to review forecast en route and terminal conditions, outlooks, maps, and potential operational impacts. Develop, review, and conduct daily collaborative advanced planning webinars and supporting PDF materials. Prepare, finalize, distribute, and upload advanced planning documents to FAA systems and websites. Provide direct support to the National Operations Manager (NOM) and Planner during planning webinars, including presentation preparation, slide updates, call-list management, log entries, and advisories. Coordinate with NAV CANADA regarding potential constraints, CAN routes, and other cross-border operational considerations. Manage Zoom webinar registration, information sharing, attendee reporting, and scheduling. Coordinate with field facilities, airlines, aviation representatives, and DDSO offices regarding SIRs, construction, weather, and other events that may affect NAS operations. Coordinate with ATCSCC Space Operations regarding launch and recovery activities, including potential NAS impacts, NOTAM information, and development of supporting graphics. Conduct VACAPES next-day planning conferences with ZDC, Giantkiller, ZBW, and ZNY when required. Develop materials and participate in weekly CADENA web conferences. Prepare daily summaries of significant NAS activity. Provide same-day, prior-day, next-day, historical, demand, and Traffic Management Initiative (TMI) analysis in response to operational needs and ad hoc NOM requests. Compile and complete the daily PERTI plan review and distribute it to appropriate stakeholders and managers. Provide training and briefings to new NTMOs on PERTI responsibilities, tools, processes, and planning fundamentals. Provide coaching, feedback, and mentoring to NTMOs training on operational planner and PERTI responsibilities. Support the development and continuous improvement of operational and planning tools, processes, and procedures. QUALIFICATIONS Experience 3+ years of demonstrated hands-on experience in an Analyst/Strategist or related role. Experience supporting complex, time-sensitive aviation or operational environments is preferred. Education Bachelor's degree required. Degree in Engineering, Science, Mathematics, or a related technical discipline preferred. Technical & Computer Skills Proficiency with Microsoft Office Suite. Ability to review, interpret, and communicate operational and technical information. Ability to analyze multiple sources of data and translate findings into clear, actionable planning information. Knowledge, Skills & Abilities U.S. Citizen or person with valid U.S. Work Visa who has lived in the U.S. for three or more years. Must be available for shift work (day, swing, evening) as the team operates 24x7x365, including holidays. Strong interpersonal, verbal, and written communication skills. Must be highly organized, reliable, and possess excellent time-management skills. Must be a team player with a proactive work style. Strong analytical and problem-solving skills. Ability to prioritize and perform effectively in a fast-paced, mission-critical operational environment. Ability to work effectively with government customers, operational personnel, and aviation industry stakeholders. Ability to work independently while contributing effectively within a collaborative team environment. Physical Requirements While performing the duties of this position, the individual is regularly required to sit, stand, talk, hear, and use a computer, keyboard, and mouse for several hours each day. Occasional light lifting of up to 10 pounds may be required. Government Eligibility Candidates selected will be subject to a Government background investigation and must meet eligibility requirements. Compensation The hiring range for this position, expressed as an annualized full-time equivalent (FTE), is $150K-$160K pe r year , based on relevant experience and position requirements as determined by the customer parameters. Please note: This is a part-time position. Actual earnings will be prorated based on the employee's scheduled hours. Benefits CGH offers a comprehensive benefits package, including: 401(k) retirement plan Paid Time Off (PTO) Join the CGH Team If you are an analytical, collaborative aviation professional who thrives in a dynamic operational environment and wants to contribute to the safe and efficient operation of the National Airspace System, we encourage you to apply. CGH Technologies, Inc. is an Equal Opportunity Employer. Job Posted by ApplicantPro
Configuration Manager
Astrion Hanscom Afb, Massachusetts
Job Description Job Description Overview Configuration Manager WORK LOCATION: Hanscom AFB, (Bedford, MA) Salary Range: $105-115,000.00 depen ding on experience, certifications, and qualifications JOB STATUS: Full-Time; Salaried SECURITY CLEARANCE: Secret clearance required at time of hiring Astrion has an opportunity for a Configuration Manager to directly support the Cyberspace Security and Control System (CSCS) program, which is within the C3I and Infrastructure Division (AFLCMC/HNI) and located at Hanscom AFB, MA. REQUIRED QUALIFICATIONS: Bachelor's degree in a related field and at least five years of experience in the respective technical / professional discipline, three of which must be in the DoD OR, seven years of directly related experience with proper certifications as described in the PWS labor category performance requirements, five of which must be in the DoD. PREFERRED QUALIFITICATIONS/SKILLS: IT CM experience within the DoD environment Experience performing hardware and software configuration audits Experience performing the technical/administrative activities necessary to manage CM tools for inventory control, version control, data duplication, and media labeling. Experience producing release notes and CM reports An in-depth understanding of the configuration change control process, the role of the Change Control Board, and change control documentation Experience performing baseline administrative activities for multiple environments Experience developing briefings for management Understanding of all phases of the software development life cycle Ability to enter and manipulate data in a database Strong attention to detail Strong organizational skills and the ability to multi-task Ability to work independently and with a team Experience in MS Office Suite software require RESPONSIBILITIES: Assist in developing and administering CM plans; maintaining design traceability and integrity; convening and managing change boards; and preparing for and attending major events such as, but not limited to, Technical Interchange Meetings, Preliminary Design Reviews, Critical Design Reviews, Physical Configuration Audits, Functional Configuration Audits, and Configuration Control Boards. Provide configuration and CDRL data manager (CM/DM), quality assurance, program/project, requirements analysis, risk management, and software engineering support services in accordance with the program's Configuration Management (CM) Plan, Air Force SEAM CM processes, program development/sustainment contracts, and PMO practices. Support activities will range across the CM, quality assurance, program/project, requirements analysis, risk management, and software engineering activities outlined in the task order PWS. Activities will vary depending upon the current activities of the program/system, scope of the current development/sustainment cycle, and other corporate and program initiatives. The individual must have progressive experience in managing configuration of software, engineering documents, design drawings, engineering changes and notices, and planning/conducting design audits to enable Government ownership of the program technical baseline. The individual must have skills and experience necessary to perform the following tasks: Provide CM of all relevant program artifacts Archive acquisition documentation Review and analyze the development/sustainment Contractor's CM program and data deliveries for accuracy, completeness, and compliance Maintain CM files including configuration identification, change control, and status accounting records Convene and manage the Configuration Control Boards, Technical Review Boards, and record approved changes and results Participate in cross-functional change control boards to evaluate proposed changes. Review and analyze proposed changes to ensure operational and sustainment capabilities are not adversely affected by the changes Review the Configuration Control Board membership list for currency and completeness. Support Engineering Assessments Prepare for, conduct, and/or support major audits such as Physical Configuration Audits and Functional Configuration Audits Record and maintain assessment and audit findings, minutes, and action items Report the Development/Sustainment 's data delivery status Support pre- and post-contract award data reviews Review and analyze the development/sustainment Contractor's conformance to CDRL requirements Process Government and development/sustainment Contractor correspondence. Support the establishment of workflows Track data item deliverables and responses Support development/sustainment of paper and automated archival systems of all covered documentation Work closely with program management, systems engineers, quality managers, draftsmen and design/manufacturing engineers in an integrated product team environment Develop and administer CM plans Maintain design traceability and integrity Assist the Government with configuration control for IT systems. This shall include configuration planning, data analysis, maintenance of configuration documentation and data, and maintaining inventory/configuration status Manage configurations of software, engineering documents, design drawings, engineering changes and notices, and planning/conducting design audits. The Contractor must have skills and experience necessary to work closely with program management, systems engineers, quality managers, and design engineers in an integrated product team environment Support review boards via meeting attendance and capture meeting minutes including the Configuration Control Board Track Change Requests and Discrepancy Reports/Problem Reports Ensure integrity of the baseline including major releases, minor releases, patches, and software maintenance Provide Quality Assurance checks on system baselines Support Licensing tasks and packaging and delivering of software to users Maintain the CM library and software repository Manage and control product baselines Recommend and document comprehensive CM plans for software, hardware, firmware, and peripherals for IT systems Analyze data and prepare plans and briefings in support of software-driven systems Perform studies and monitoring effectiveness of CM plans to identify potential and existing problems and make recommendations for resolution Audit and review IT system configurations Control the configuration of IT systems Identify and maintain all baselines Oversee the CM USAP Self Inspection Checklists, input results in MICT Create and maintain revisions to the CDRL packages Prepare and issue Data Calls Convene, manage, and participate in Data Requirements Review Boards and record approved requirements Receive and distribute CDRL data deliverables Maintain distribution lists of points of contact (POCs) of CDRL data deliverable for program's method of transmittal (i.e., a common mailbox, Integrated Digital Environment, CD-ROM, etc.) Ensure integrity of CDRL justification forms Monitor Contractor compliance of CDRL data deliverables Provide CM/DM input into all program documentation. Hanscom Campaign
09/27/2026
Full time
Job Description Job Description Overview Configuration Manager WORK LOCATION: Hanscom AFB, (Bedford, MA) Salary Range: $105-115,000.00 depen ding on experience, certifications, and qualifications JOB STATUS: Full-Time; Salaried SECURITY CLEARANCE: Secret clearance required at time of hiring Astrion has an opportunity for a Configuration Manager to directly support the Cyberspace Security and Control System (CSCS) program, which is within the C3I and Infrastructure Division (AFLCMC/HNI) and located at Hanscom AFB, MA. REQUIRED QUALIFICATIONS: Bachelor's degree in a related field and at least five years of experience in the respective technical / professional discipline, three of which must be in the DoD OR, seven years of directly related experience with proper certifications as described in the PWS labor category performance requirements, five of which must be in the DoD. PREFERRED QUALIFITICATIONS/SKILLS: IT CM experience within the DoD environment Experience performing hardware and software configuration audits Experience performing the technical/administrative activities necessary to manage CM tools for inventory control, version control, data duplication, and media labeling. Experience producing release notes and CM reports An in-depth understanding of the configuration change control process, the role of the Change Control Board, and change control documentation Experience performing baseline administrative activities for multiple environments Experience developing briefings for management Understanding of all phases of the software development life cycle Ability to enter and manipulate data in a database Strong attention to detail Strong organizational skills and the ability to multi-task Ability to work independently and with a team Experience in MS Office Suite software require RESPONSIBILITIES: Assist in developing and administering CM plans; maintaining design traceability and integrity; convening and managing change boards; and preparing for and attending major events such as, but not limited to, Technical Interchange Meetings, Preliminary Design Reviews, Critical Design Reviews, Physical Configuration Audits, Functional Configuration Audits, and Configuration Control Boards. Provide configuration and CDRL data manager (CM/DM), quality assurance, program/project, requirements analysis, risk management, and software engineering support services in accordance with the program's Configuration Management (CM) Plan, Air Force SEAM CM processes, program development/sustainment contracts, and PMO practices. Support activities will range across the CM, quality assurance, program/project, requirements analysis, risk management, and software engineering activities outlined in the task order PWS. Activities will vary depending upon the current activities of the program/system, scope of the current development/sustainment cycle, and other corporate and program initiatives. The individual must have progressive experience in managing configuration of software, engineering documents, design drawings, engineering changes and notices, and planning/conducting design audits to enable Government ownership of the program technical baseline. The individual must have skills and experience necessary to perform the following tasks: Provide CM of all relevant program artifacts Archive acquisition documentation Review and analyze the development/sustainment Contractor's CM program and data deliveries for accuracy, completeness, and compliance Maintain CM files including configuration identification, change control, and status accounting records Convene and manage the Configuration Control Boards, Technical Review Boards, and record approved changes and results Participate in cross-functional change control boards to evaluate proposed changes. Review and analyze proposed changes to ensure operational and sustainment capabilities are not adversely affected by the changes Review the Configuration Control Board membership list for currency and completeness. Support Engineering Assessments Prepare for, conduct, and/or support major audits such as Physical Configuration Audits and Functional Configuration Audits Record and maintain assessment and audit findings, minutes, and action items Report the Development/Sustainment 's data delivery status Support pre- and post-contract award data reviews Review and analyze the development/sustainment Contractor's conformance to CDRL requirements Process Government and development/sustainment Contractor correspondence. Support the establishment of workflows Track data item deliverables and responses Support development/sustainment of paper and automated archival systems of all covered documentation Work closely with program management, systems engineers, quality managers, draftsmen and design/manufacturing engineers in an integrated product team environment Develop and administer CM plans Maintain design traceability and integrity Assist the Government with configuration control for IT systems. This shall include configuration planning, data analysis, maintenance of configuration documentation and data, and maintaining inventory/configuration status Manage configurations of software, engineering documents, design drawings, engineering changes and notices, and planning/conducting design audits. The Contractor must have skills and experience necessary to work closely with program management, systems engineers, quality managers, and design engineers in an integrated product team environment Support review boards via meeting attendance and capture meeting minutes including the Configuration Control Board Track Change Requests and Discrepancy Reports/Problem Reports Ensure integrity of the baseline including major releases, minor releases, patches, and software maintenance Provide Quality Assurance checks on system baselines Support Licensing tasks and packaging and delivering of software to users Maintain the CM library and software repository Manage and control product baselines Recommend and document comprehensive CM plans for software, hardware, firmware, and peripherals for IT systems Analyze data and prepare plans and briefings in support of software-driven systems Perform studies and monitoring effectiveness of CM plans to identify potential and existing problems and make recommendations for resolution Audit and review IT system configurations Control the configuration of IT systems Identify and maintain all baselines Oversee the CM USAP Self Inspection Checklists, input results in MICT Create and maintain revisions to the CDRL packages Prepare and issue Data Calls Convene, manage, and participate in Data Requirements Review Boards and record approved requirements Receive and distribute CDRL data deliverables Maintain distribution lists of points of contact (POCs) of CDRL data deliverable for program's method of transmittal (i.e., a common mailbox, Integrated Digital Environment, CD-ROM, etc.) Ensure integrity of CDRL justification forms Monitor Contractor compliance of CDRL data deliverables Provide CM/DM input into all program documentation. Hanscom Campaign
Microsoft 365 Specialist
Addison Group Norman, Oklahoma
Job Description Job Description Job Title: Microsoft 365 Specialist Location: Onsite in Norman, OK (onsite) Pay Rate Range : $70000 - $100000 / Year depending on experience Schedule : Monday - Friday, 8am - 5pm Benefits : This position is eligible for medical, dental, vision, and 401(k). Onsite requirement - Must be authorized to work in the United States. Position is not eligible for sponsorship. Position Overview: Our client is seeking a knowledgeable Microsoft 365 Specialist to manage and enhance their Microsoft 365, Azure, Intune, and Purview environments. This role focuses on optimizing productivity tools, securing enterprise infrastructure, and ensuring compliance through advanced Microsoft solutions. Key Responsibilities: Administer and optimize Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive. Manage and secure Azure infrastructure, including Azure AD, identity management, and conditional access policies. Implement and maintain Microsoft Intune for endpoint and mobile device management. Deploy and oversee Microsoft Purview to ensure compliance, data governance, and information protection. Monitor system performance, troubleshoot issues, and maintain service availability. Automate tasks and configurations using PowerShell or similar scripting tools. Provide user training and support to maximize adoption of Microsoft solutions. Collaborate with IT teams and business units to deliver secure, scalable, and efficient technology solutions. Stay current on Microsoft 365, Azure, Intune, and Purview updates and recommend improvements. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). 3+ years of hands-on experience managing Microsoft 365, Azure, Intune, and Purview environments. Strong expertise in Azure Active Directory , including conditional access and MFA. Proficiency in configuring and managing Microsoft Intune for endpoint security and device management. Deep understanding of compliance and governance features within Microsoft Purview . Experience with PowerShell scripting for automation and system management. Strong problem-solving skills and the ability to work independently or in a team. Excellent communication and documentation skills. Preferred Qualifications: Microsoft certifications, such as Microsoft 365 Certified: Enterprise Administrator Expert , Azure Administrator Associate , or equivalent. Experience in hybrid environments integrating on-premises systems with Microsoft cloud solutions. Familiarity with enterprise data governance and advanced compliance scenarios. Application: If you are skilled in Microsoft 365, Azure, Intune, and Purview we encourage you to apply today! Why choose Addison IT? • Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses • Permanent Employment: Many of Addison's job openings lead to potential permanent employment • Connections: You connect directly with hiring managers from renowned organizations • Options: You are presented multiple employment options near your home • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 005-010
09/27/2026
Full time
Job Description Job Description Job Title: Microsoft 365 Specialist Location: Onsite in Norman, OK (onsite) Pay Rate Range : $70000 - $100000 / Year depending on experience Schedule : Monday - Friday, 8am - 5pm Benefits : This position is eligible for medical, dental, vision, and 401(k). Onsite requirement - Must be authorized to work in the United States. Position is not eligible for sponsorship. Position Overview: Our client is seeking a knowledgeable Microsoft 365 Specialist to manage and enhance their Microsoft 365, Azure, Intune, and Purview environments. This role focuses on optimizing productivity tools, securing enterprise infrastructure, and ensuring compliance through advanced Microsoft solutions. Key Responsibilities: Administer and optimize Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive. Manage and secure Azure infrastructure, including Azure AD, identity management, and conditional access policies. Implement and maintain Microsoft Intune for endpoint and mobile device management. Deploy and oversee Microsoft Purview to ensure compliance, data governance, and information protection. Monitor system performance, troubleshoot issues, and maintain service availability. Automate tasks and configurations using PowerShell or similar scripting tools. Provide user training and support to maximize adoption of Microsoft solutions. Collaborate with IT teams and business units to deliver secure, scalable, and efficient technology solutions. Stay current on Microsoft 365, Azure, Intune, and Purview updates and recommend improvements. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). 3+ years of hands-on experience managing Microsoft 365, Azure, Intune, and Purview environments. Strong expertise in Azure Active Directory , including conditional access and MFA. Proficiency in configuring and managing Microsoft Intune for endpoint security and device management. Deep understanding of compliance and governance features within Microsoft Purview . Experience with PowerShell scripting for automation and system management. Strong problem-solving skills and the ability to work independently or in a team. Excellent communication and documentation skills. Preferred Qualifications: Microsoft certifications, such as Microsoft 365 Certified: Enterprise Administrator Expert , Azure Administrator Associate , or equivalent. Experience in hybrid environments integrating on-premises systems with Microsoft cloud solutions. Familiarity with enterprise data governance and advanced compliance scenarios. Application: If you are skilled in Microsoft 365, Azure, Intune, and Purview we encourage you to apply today! Why choose Addison IT? • Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses • Permanent Employment: Many of Addison's job openings lead to potential permanent employment • Connections: You connect directly with hiring managers from renowned organizations • Options: You are presented multiple employment options near your home • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 005-010
Tech Lead
Hallmark Health Care Solutions Addison, Texas
Job Description Job Description Description Technical Lead - Microsoft Technologies (.NET, Azure, Angular, AI) Preference will be given to candidates located in Dallas, TX, New Jersey or New York City metro area who are willing to have an insite interview, and/or work a hybrid schedule. About Hallmark Health Care Solutions At Hallmark Health Care Solutions, what we do and how we do it go hand in hand. We bring a relentless focus to both our products and our people-grounded in curiosity, a bias for action, accountability and ownership, strong judgment, and a willingness to challenge the status quo in pursuit of better outcomes. Hallmark Health Care Solutions is led by passionate experts with an average of 20+ years' experience in IT, nursing, process engineering, finance, and healthcare. We are committed to strengthening communities by producing technologies, support services, and thought leadership that tangibly improve patient care and community health outcomes. Position Summary Seeking a hands-on Technical Lead with strong Microsoft stack, Azure, Angular, and cloud-native application expertise. The ideal candidate will lead teams, design scalable solutions, and drive engineering best practices. Experience with Azure AI, Azure OpenAI, or similar platforms is required. The role combines technical leadership, hands-on development, code reviews, architecture guidance, and mentoring. Key Responsibilities Software Development Design and develop scalable enterprise applications using C#, .NET Core/.NET 8+, ASP.NET Core, and Web APIs. Develop modern, responsive front-end applications using Angular and TypeScript. Build secure RESTful APIs and microservices. Optimize application performance, scalability, and reliability. Troubleshoot complex production issues and provide root cause analysis. Exposure to Basic Azure Cloud & Infrastructure Management and services like AKS, Service Bus, App Insights etc . Design and implement authentication and authorization using Microsoft Entra ID (Azure AD) and Azure AD B2C (Microsoft Entra External ID). Candidate should have practical experience implementing AI solutions, Should have exposure to Database design & Performance optimization AI Solution Design & Delivery Understand business problems and translate them into scalable AI/ML and Generative AI solutions. Design, develop, and deploy enterprise-grade AI systems with a strong focus on reliability, scalability, monitoring, and measurable outcomes. Lead or contribute to multiple AI initiatives simultaneously while coordinating with engineering leads, product managers, architects, and offshore teams. Technical Leadership Lead one or more Agile development teams delivering enterprise SaaS applications. Provide technical direction and architectural guidance throughout the software development lifecycle. Establish and enforce coding standards, design principles, and development best practices. Conduct thorough code reviews and ensure high-quality, maintainable code. Mentor developers and help improve their technical capabilities. Participate in sprint planning, backlog refinement, estimation, and technical design discussions. Drive engineering excellence through automation, quality, and continuous improvement. Candidate will be working closely with Product Managers, Architects, QA Engineers, DevOps Engineers, and Business Analysts. Skills, Knowledge & Expertise Required Qualifications Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). 8+ years of software development experience using Microsoft technologies. 3+ years leading engineering teams or serving as a Technical Lead Expert-level proficiency in: C# .NET Core / .NET 6/7/8 ASP.NET Core Web APIs Entity Framework Core SQL Server Strong experience with Angular (v12+) and TypeScript. 2+ years of software engineering experience with at least 3+ years focused on AI/ML and Generative AI initiatives. Strong hands-on experience building and deploying production AI systems. Experience delivering AI initiatives independently in enterprise environments. Strong understanding of LLMs, Agentic AI architectures, and RAG systems. Extensive experience designing and developing cloud-native applications on Microsoft Azure. Strong understanding of Microservices Architecture and Domain-Driven Design (DDD). Experience implementing CI/CD pipelines using Azure DevOps or GitHub Actions. Strong knowledge of Azure AD, Azure AD B2C (Microsoft Entra External ID), OAuth 2.0, and JWT. Excellent debugging, troubleshooting, and performance optimization skills. Experience conducting technical design reviews and code reviews. Job Benefits Medical, Dental, and Vision Insurance with Employee Premiums Covered by HHCS at 100% and Company Cost Share for any Dependents Enrolled $3000 Annual Company Contributions to HSAs for all Employees Enrolled in the HSA Eligible Health Plan Unlimited Paid Time Off Pre-Tax and Roth 401(K) Retirement Options On-Site Gym, Free Parking, and Provided Lunches 3 Times per Week in the Dallas Office! Hallmark Health Care Solutions, Inc is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. HHCS reserves the right to amend the job description, duties or qualifications based on company needs. By applying to Hallmark Health Care Solutions, your application and all supplemental information is subject to our Privacy Policy. When clicking "Apply", you will be redirected to our Applicant Tracking System, Pinpoint.
09/27/2026
Full time
Job Description Job Description Description Technical Lead - Microsoft Technologies (.NET, Azure, Angular, AI) Preference will be given to candidates located in Dallas, TX, New Jersey or New York City metro area who are willing to have an insite interview, and/or work a hybrid schedule. About Hallmark Health Care Solutions At Hallmark Health Care Solutions, what we do and how we do it go hand in hand. We bring a relentless focus to both our products and our people-grounded in curiosity, a bias for action, accountability and ownership, strong judgment, and a willingness to challenge the status quo in pursuit of better outcomes. Hallmark Health Care Solutions is led by passionate experts with an average of 20+ years' experience in IT, nursing, process engineering, finance, and healthcare. We are committed to strengthening communities by producing technologies, support services, and thought leadership that tangibly improve patient care and community health outcomes. Position Summary Seeking a hands-on Technical Lead with strong Microsoft stack, Azure, Angular, and cloud-native application expertise. The ideal candidate will lead teams, design scalable solutions, and drive engineering best practices. Experience with Azure AI, Azure OpenAI, or similar platforms is required. The role combines technical leadership, hands-on development, code reviews, architecture guidance, and mentoring. Key Responsibilities Software Development Design and develop scalable enterprise applications using C#, .NET Core/.NET 8+, ASP.NET Core, and Web APIs. Develop modern, responsive front-end applications using Angular and TypeScript. Build secure RESTful APIs and microservices. Optimize application performance, scalability, and reliability. Troubleshoot complex production issues and provide root cause analysis. Exposure to Basic Azure Cloud & Infrastructure Management and services like AKS, Service Bus, App Insights etc . Design and implement authentication and authorization using Microsoft Entra ID (Azure AD) and Azure AD B2C (Microsoft Entra External ID). Candidate should have practical experience implementing AI solutions, Should have exposure to Database design & Performance optimization AI Solution Design & Delivery Understand business problems and translate them into scalable AI/ML and Generative AI solutions. Design, develop, and deploy enterprise-grade AI systems with a strong focus on reliability, scalability, monitoring, and measurable outcomes. Lead or contribute to multiple AI initiatives simultaneously while coordinating with engineering leads, product managers, architects, and offshore teams. Technical Leadership Lead one or more Agile development teams delivering enterprise SaaS applications. Provide technical direction and architectural guidance throughout the software development lifecycle. Establish and enforce coding standards, design principles, and development best practices. Conduct thorough code reviews and ensure high-quality, maintainable code. Mentor developers and help improve their technical capabilities. Participate in sprint planning, backlog refinement, estimation, and technical design discussions. Drive engineering excellence through automation, quality, and continuous improvement. Candidate will be working closely with Product Managers, Architects, QA Engineers, DevOps Engineers, and Business Analysts. Skills, Knowledge & Expertise Required Qualifications Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). 8+ years of software development experience using Microsoft technologies. 3+ years leading engineering teams or serving as a Technical Lead Expert-level proficiency in: C# .NET Core / .NET 6/7/8 ASP.NET Core Web APIs Entity Framework Core SQL Server Strong experience with Angular (v12+) and TypeScript. 2+ years of software engineering experience with at least 3+ years focused on AI/ML and Generative AI initiatives. Strong hands-on experience building and deploying production AI systems. Experience delivering AI initiatives independently in enterprise environments. Strong understanding of LLMs, Agentic AI architectures, and RAG systems. Extensive experience designing and developing cloud-native applications on Microsoft Azure. Strong understanding of Microservices Architecture and Domain-Driven Design (DDD). Experience implementing CI/CD pipelines using Azure DevOps or GitHub Actions. Strong knowledge of Azure AD, Azure AD B2C (Microsoft Entra External ID), OAuth 2.0, and JWT. Excellent debugging, troubleshooting, and performance optimization skills. Experience conducting technical design reviews and code reviews. Job Benefits Medical, Dental, and Vision Insurance with Employee Premiums Covered by HHCS at 100% and Company Cost Share for any Dependents Enrolled $3000 Annual Company Contributions to HSAs for all Employees Enrolled in the HSA Eligible Health Plan Unlimited Paid Time Off Pre-Tax and Roth 401(K) Retirement Options On-Site Gym, Free Parking, and Provided Lunches 3 Times per Week in the Dallas Office! Hallmark Health Care Solutions, Inc is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. HHCS reserves the right to amend the job description, duties or qualifications based on company needs. By applying to Hallmark Health Care Solutions, your application and all supplemental information is subject to our Privacy Policy. When clicking "Apply", you will be redirected to our Applicant Tracking System, Pinpoint.

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