Job DescriptionJob Description Project Manager At Voyage Advisory, Project Managers are the driving force behind successful client engagements. You'll be at the heart of defining, planning, and executing complex initiatives, ensuring that our clients achieve their strategic objectives. This role is about more than just tracking tasks; it's about leading, problem-solving, and making a tangible impact on critical business transformations. If you thrive on the daily challenge of guiding projects from concept to completion, fostering collaboration, and delivering measurable results, this is the place for you. THE ROLE As a Project Manager at Voyage Advisory, you will take ownership of significant projects, often large in scope, with intricate dependencies, high risks, and substantial organizational impact. Your expertise will be crucial in navigating these complexities autonomously, ensuring smooth execution and successful outcomes. You'll be a central figure in our client engagements, working across our key verticals: utilities, financial services, manufacturing, government, and contact centers. RESPONSIBILITIES Your day-to-day will involve a dynamic mix of strategic oversight, hands-on management, and continuous improvement: Project Leadership & Execution: Define project scope, goals, and deliverables in close collaboration with Project Sponsors, senior management, and stakeholders, ensuring alignment with business objectives. You'll have overarching responsibility for identifying, mitigating, and communicating issues and risks to stakeholders and senior leadership. Strategic Problem Solving: Provide strategic planning, process development, and in-depth analysis and interpretation to resolve complex business problems. This includes making recommendations to enhance project management practices and implementing process improvements. Team & Stakeholder Collaboration: Work constructively with sponsors, business analysts, stakeholders, and customers to clearly define project scope and determine staffing requirements. You will promote teamwork and a collaborative work environment, effectively communicating project expectations to team members and stakeholders in a timely and clear fashion. Ensure team progress is transparent internally and clearly communicated externally. Client Communication & Expectation Management: Communicate effectively with customers, providing regular project status updates and securing valuable feedback. Manage expectations diligently, ensuring that all reports, estimates, and status updates are accurate, appropriately detailed, and that projects receive the correct level of priority. Process Improvement & Training: Implement project management process improvements and train other project managers on best practices. You will develop and establish objective measures, providing constructive input to performance metrics used within the project management lifecycle. This includes developing standards and procedures and training others to adapt to them. Monitoring & Reporting: Monitor and communicate project status, including reporting results to managers and users. You will oversee, develop, and maintain automated project plans, leveraging project management tools to monitor tasks and resource assignments. Stay abreast of current project management trends and industry improvements. Operational Excellence: Provide system functionality delivery on business capabilities, deliver compelling presentations, and offer production support when needed. You will also assist in the recruitment and selection of prospective team members, as well as their assimilation into the organization, fostering a culture of achievement within a results-oriented work environment. Manage issues and problems in a constructive and professional manner. Company Culture & Values: Follow company rules and procedures, maintaining a positive employee relations climate. Your actions will contribute to our mission to elevate service, drive performance, and power transformation for our clients. REQUIRED SKILLS & EXPERIENCE We're looking for seasoned professionals who bring a robust blend of experience and capabilities: Experience: A minimum of 5 years managing programs or projects, demonstrating advanced knowledge in Project Management/Leadership. Consulting Acumen: 3+ years at a recognized management consulting firm, or equivalent experience in a fast-paced, client-facing environment. Education: Master's Degree in Business Administration, Project Management, Information Systems, Computer Science, or a comparable field. Certifications (preferred): Project Management Certificate (PMP, PRINCE2, or similar) Agile Certification (CSM, ACP, or similar) Methodologies: Proven experience with a variety of project methodologies, including Agile and Waterfall. Strategic Capabilities: Strong background in strategy implementation, business process improvement, strategic planning, IT business strategy, and data analysis. Digital Customer Experience (DCX): A solid background in Digital Customer Experience, encompassing areas like website optimization, CRM, and Voice of the Customer initiatives. Technical Familiarity: Familiarity with Power BI for data visualization and reporting. Communication Mastery: A strong communications background, including superior oral and written communication skills, the ability to facilitate meetings, and deliver impactful presentations. Interpersonal Skills: Strong interpersonal skills, relationship-building capabilities, and a keen client service focus. Adaptability: Flexibility and the ability to act quickly and decisively as circumstances change. Change Management: Demonstrated experience in leading and managing organizational change. Problem-Solving: The ability to identify opportunities for improvement and a joy in solving complex problems. Work Ethic: The stamina to work collaboratively in a fast-paced environment, with a work ethic that doesn't rest until the job is done. LOCATION & TRAVEL This is a remote role with up to 25% travel for client engagements. Some Voyage engagements are onsite - if a specific client engagement requires onsite work, we will notify the candidate in accordance with the engagement's geographic requirements before placement. WHAT SUCCESS LOOKS LIKE In this role, success means consistently delivering projects on time, within budget, and to the highest quality standards, directly contributing to our clients' ability to elevate service, drive performance, and power transformation. It means being a trusted advisor to clients and an inspiring leader to project teams. You'll be recognized for your ability to autonomously manage complex initiatives, anticipate challenges, and proactively implement solutions. Your contributions will not only lead to successful project outcomes but also to the continuous improvement of Voyage Advisory's project management practices and the growth of our team.
09/22/2026
Full time
Job DescriptionJob Description Project Manager At Voyage Advisory, Project Managers are the driving force behind successful client engagements. You'll be at the heart of defining, planning, and executing complex initiatives, ensuring that our clients achieve their strategic objectives. This role is about more than just tracking tasks; it's about leading, problem-solving, and making a tangible impact on critical business transformations. If you thrive on the daily challenge of guiding projects from concept to completion, fostering collaboration, and delivering measurable results, this is the place for you. THE ROLE As a Project Manager at Voyage Advisory, you will take ownership of significant projects, often large in scope, with intricate dependencies, high risks, and substantial organizational impact. Your expertise will be crucial in navigating these complexities autonomously, ensuring smooth execution and successful outcomes. You'll be a central figure in our client engagements, working across our key verticals: utilities, financial services, manufacturing, government, and contact centers. RESPONSIBILITIES Your day-to-day will involve a dynamic mix of strategic oversight, hands-on management, and continuous improvement: Project Leadership & Execution: Define project scope, goals, and deliverables in close collaboration with Project Sponsors, senior management, and stakeholders, ensuring alignment with business objectives. You'll have overarching responsibility for identifying, mitigating, and communicating issues and risks to stakeholders and senior leadership. Strategic Problem Solving: Provide strategic planning, process development, and in-depth analysis and interpretation to resolve complex business problems. This includes making recommendations to enhance project management practices and implementing process improvements. Team & Stakeholder Collaboration: Work constructively with sponsors, business analysts, stakeholders, and customers to clearly define project scope and determine staffing requirements. You will promote teamwork and a collaborative work environment, effectively communicating project expectations to team members and stakeholders in a timely and clear fashion. Ensure team progress is transparent internally and clearly communicated externally. Client Communication & Expectation Management: Communicate effectively with customers, providing regular project status updates and securing valuable feedback. Manage expectations diligently, ensuring that all reports, estimates, and status updates are accurate, appropriately detailed, and that projects receive the correct level of priority. Process Improvement & Training: Implement project management process improvements and train other project managers on best practices. You will develop and establish objective measures, providing constructive input to performance metrics used within the project management lifecycle. This includes developing standards and procedures and training others to adapt to them. Monitoring & Reporting: Monitor and communicate project status, including reporting results to managers and users. You will oversee, develop, and maintain automated project plans, leveraging project management tools to monitor tasks and resource assignments. Stay abreast of current project management trends and industry improvements. Operational Excellence: Provide system functionality delivery on business capabilities, deliver compelling presentations, and offer production support when needed. You will also assist in the recruitment and selection of prospective team members, as well as their assimilation into the organization, fostering a culture of achievement within a results-oriented work environment. Manage issues and problems in a constructive and professional manner. Company Culture & Values: Follow company rules and procedures, maintaining a positive employee relations climate. Your actions will contribute to our mission to elevate service, drive performance, and power transformation for our clients. REQUIRED SKILLS & EXPERIENCE We're looking for seasoned professionals who bring a robust blend of experience and capabilities: Experience: A minimum of 5 years managing programs or projects, demonstrating advanced knowledge in Project Management/Leadership. Consulting Acumen: 3+ years at a recognized management consulting firm, or equivalent experience in a fast-paced, client-facing environment. Education: Master's Degree in Business Administration, Project Management, Information Systems, Computer Science, or a comparable field. Certifications (preferred): Project Management Certificate (PMP, PRINCE2, or similar) Agile Certification (CSM, ACP, or similar) Methodologies: Proven experience with a variety of project methodologies, including Agile and Waterfall. Strategic Capabilities: Strong background in strategy implementation, business process improvement, strategic planning, IT business strategy, and data analysis. Digital Customer Experience (DCX): A solid background in Digital Customer Experience, encompassing areas like website optimization, CRM, and Voice of the Customer initiatives. Technical Familiarity: Familiarity with Power BI for data visualization and reporting. Communication Mastery: A strong communications background, including superior oral and written communication skills, the ability to facilitate meetings, and deliver impactful presentations. Interpersonal Skills: Strong interpersonal skills, relationship-building capabilities, and a keen client service focus. Adaptability: Flexibility and the ability to act quickly and decisively as circumstances change. Change Management: Demonstrated experience in leading and managing organizational change. Problem-Solving: The ability to identify opportunities for improvement and a joy in solving complex problems. Work Ethic: The stamina to work collaboratively in a fast-paced environment, with a work ethic that doesn't rest until the job is done. LOCATION & TRAVEL This is a remote role with up to 25% travel for client engagements. Some Voyage engagements are onsite - if a specific client engagement requires onsite work, we will notify the candidate in accordance with the engagement's geographic requirements before placement. WHAT SUCCESS LOOKS LIKE In this role, success means consistently delivering projects on time, within budget, and to the highest quality standards, directly contributing to our clients' ability to elevate service, drive performance, and power transformation. It means being a trusted advisor to clients and an inspiring leader to project teams. You'll be recognized for your ability to autonomously manage complex initiatives, anticipate challenges, and proactively implement solutions. Your contributions will not only lead to successful project outcomes but also to the continuous improvement of Voyage Advisory's project management practices and the growth of our team.
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver -to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo Onboard Infrastructure is responsible for low-level software and infrastructure on various components of the Waymo self-driving system. The team's scope covers everything from low-level system software to high-bandwidth data logging, IPC (low-latency and high-throughput), performance analysis, and full-system debugging. We work with the Hardware, Compute, Sensor, Perception, Behavior and Machine Learning teams to build the most performant and low-latency self-driving solution in the industry. In this role, you will work on the System Software Team. The System Software team owns the primary compute node of Waymo's on-vehicle compute platform - an integrated embedded system. You will write Linux Kernel drivers (including creating appropriate user-space APIs) to communicate with custom hardware (e.g. custom ASICs and FPGAs). If you enjoy building embedded systems using novel compute hardware and working with engineering teams that will be direct consumers of your work, you'll be a great fit for this role. In this hybrid role, you will report to the Technical Lead Manager. You will: Work on a small team of System Software and Linux Kernel Engineers to develop system software components from early prototyping to production launch of driverless vehicles Develop and test Linux Kernel device drivers and other components for high-performance embedded systems including custom ASICs and accelerators. Work with a variety of engineering teams and SoC partners to take on ambiguous problems. You have: BA/BS degree in Computer Science, or relevant technical field or equivalent practical experience Proficiency in C and C++ 5+ years of programming experience in an asynchronous environment with multiple processes, threads, timers, and interrupts Experience with Linux kernel and device driver development Working knowledge of hardware bring-up and debugging, including the ability to read schematics/datasheets and use common tools (oscilloscopes, multimeter, logic analyzers) We prefer: Experience with early-silicon development tools, e.g. emulators, simulators and FPGAs Experience with common hardware protocols/interfaces (PCIe, Ethernet, or I2C) Experience working with multiple types of industry partners (CM, ODM, OEM, or ISV) Working knowledge of complex hardware-accelerated compute pipelines (GPUs, ML accelerators, image/data processors) Experience with bootloaders or programming in a BIOS Experience with building and maintaining testing infrastructure for OS and other low level code. Experience with performing safe and robust software and firmware updates. The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range $213,000-$263,000 USD
09/22/2026
Full time
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver -to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo Onboard Infrastructure is responsible for low-level software and infrastructure on various components of the Waymo self-driving system. The team's scope covers everything from low-level system software to high-bandwidth data logging, IPC (low-latency and high-throughput), performance analysis, and full-system debugging. We work with the Hardware, Compute, Sensor, Perception, Behavior and Machine Learning teams to build the most performant and low-latency self-driving solution in the industry. In this role, you will work on the System Software Team. The System Software team owns the primary compute node of Waymo's on-vehicle compute platform - an integrated embedded system. You will write Linux Kernel drivers (including creating appropriate user-space APIs) to communicate with custom hardware (e.g. custom ASICs and FPGAs). If you enjoy building embedded systems using novel compute hardware and working with engineering teams that will be direct consumers of your work, you'll be a great fit for this role. In this hybrid role, you will report to the Technical Lead Manager. You will: Work on a small team of System Software and Linux Kernel Engineers to develop system software components from early prototyping to production launch of driverless vehicles Develop and test Linux Kernel device drivers and other components for high-performance embedded systems including custom ASICs and accelerators. Work with a variety of engineering teams and SoC partners to take on ambiguous problems. You have: BA/BS degree in Computer Science, or relevant technical field or equivalent practical experience Proficiency in C and C++ 5+ years of programming experience in an asynchronous environment with multiple processes, threads, timers, and interrupts Experience with Linux kernel and device driver development Working knowledge of hardware bring-up and debugging, including the ability to read schematics/datasheets and use common tools (oscilloscopes, multimeter, logic analyzers) We prefer: Experience with early-silicon development tools, e.g. emulators, simulators and FPGAs Experience with common hardware protocols/interfaces (PCIe, Ethernet, or I2C) Experience working with multiple types of industry partners (CM, ODM, OEM, or ISV) Working knowledge of complex hardware-accelerated compute pipelines (GPUs, ML accelerators, image/data processors) Experience with bootloaders or programming in a BIOS Experience with building and maintaining testing infrastructure for OS and other low level code. Experience with performing safe and robust software and firmware updates. The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range $213,000-$263,000 USD
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.
09/22/2026
Full time
Job DescriptionJob Description At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team! What is the Senior Manager, IT role? As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards. You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions. This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development. What you'll be doing: Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team. Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles What you'll bring: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred. 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred. Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems Proven ability to architect cost-effective, scalable solutions within resource constraints. Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention Bonus Points for: Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks. Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.