Job DescriptionJob DescriptionDonor Services SpecialistDepartment: Development / Advancement Classification: Full-Time, Non-Exempt Location: Houston, Texas Position Summary:The Donor Services Specialist plays a key role in supporting the fundraising and advancement efforts of Covenant House Texas by ensuring accurate gift processing, donor data integrity, timely acknowledgments, and exceptional donor service. This position serves as an important connection between donors and the organization, helping ensure every donor interaction reflects professionalism, gratitude, accuracy, and the mission of Covenant House Texas.The Donor Services Specialist manages day-to-day gift entry and donor records, assists with reconciliation and reporting, responds to donor inquiries, and supports Development team members with the information and administrative processes necessary to cultivate and steward donors effectively. Essential Duties and Responsibilities:Gift Processing & Acknowledgment: Process and accurately record donations received through checks, credit cards, online giving platforms, ACH, stock, donor-advised funds, matching gifts, and other giving channels. Ensure gifts are properly coded according to campaign, fund, appeal, source, and donor designation. Generate and distribute timely donor acknowledgment letters, tax receipts, tribute notifications, and other donor correspondence. Process recurring gifts, pledges, pledge payments, and adjustments. Identify and appropriately escalate unusual, complex, restricted, or high-value gifts. Maintain documentation supporting gift transactions and donor intent. Support timely processing of gifts during high-volume fundraising periods and campaigns. Donor Database Management: Maintain accurate and complete donor records within the organization's CRM/database. Create new donor records and update contact, demographic, communication, and giving information. Research and resolve duplicate records and data inconsistencies. Maintain appropriate donor recognition, solicitation, communication, and confidentiality preferences. Conduct routine data quality reviews to ensure database accuracy and consistency. Follow established data-entry standards and procedures. Assist with database imports, exports, queries, lists, and reporting as needed. Donor Relations & Customer Service: Provide responsive and professional service to donors by telephone, email, and written correspondence. Respond to questions regarding donations, receipts, recurring gifts, donor records, and giving history. Research and resolve donor concerns promptly and courteously. Ensure donor interactions reflect the organization's commitment to gratitude, respect, responsiveness, and stewardship. Coordinate with Development colleagues when donor inquiries require relationship management or additional follow-up. Gift Reconciliation & Financial Coordination: Partner with Finance to support accurate and timely reconciliation of contributed revenue. Prepare gift batches, deposit documentation, transaction reports, and supporting records. Research and resolve discrepancies between the donor database, payment platforms, bank deposits, and financial records. Maintain appropriate documentation and internal controls for gift processing. Assist with month-end and year-end reconciliation and reporting activities. Development Operations: Support Development staff with donor lists, mailing lists, reports, event information, and campaign data. Assist with direct mail, digital campaigns, special events, and fundraising initiatives. Maintain accurate campaign, appeal, fund, and source coding. Support donor segmentation and stewardship activities. Assist with special projects, database cleanup, audits, and process improvements. Document procedures and recommend opportunities to improve efficiency, accuracy, and donor experience. Provide administrative support to the Advancement/Development department as needed. Qualifications:Education & Experience: High school diploma or equivalent required; associate's or bachelor's degree preferred. Two or more years of experience in donor services, nonprofit development, database administration, accounting support, customer service, or a related field preferred. Experience working with a fundraising CRM or donor database strongly preferred. Experience processing financial transactions or performing reconciliation is a plus. Knowledge, Skills & Abilities: Exceptional attention to detail and commitment to accuracy. Strong data-entry and database-management skills. Excellent organizational and time-management abilities. Strong written and verbal communication skills. Demonstrated commitment to providing excellent customer service. Ability to manage confidential donor and financial information appropriately. Ability to prioritize multiple assignments and meet deadlines. Strong analytical and problem-solving skills. Proficiency with Microsoft Excel, Word, Outlook, and related business applications. Ability to learn and effectively use fundraising databases, online giving platforms, and other Development technology. Ability to work collaboratively across Development, Finance, and other departments. Ability to maintain accuracy and composure during high-volume fundraising periods. Core Competencies: Donor-Centered Service: Treats every donor interaction as an opportunity to strengthen the donor's relationship with Covenant House Texas. Accuracy & Accountability: Takes ownership of data quality, financial accuracy, and timely completion of responsibilities. Confidentiality: Protects sensitive donor, financial, youth, employee, and organizational information. Collaboration: Works effectively with colleagues across Development, Finance, Programs, and Administration. Continuous Improvement: Identifies opportunities to improve systems, processes, efficiency, and donor experience. Mission Alignment: Demonstrates a commitment to the mission, values, and young people served by Covenant House Texas.
08/27/2026
Full time
Job DescriptionJob DescriptionDonor Services SpecialistDepartment: Development / Advancement Classification: Full-Time, Non-Exempt Location: Houston, Texas Position Summary:The Donor Services Specialist plays a key role in supporting the fundraising and advancement efforts of Covenant House Texas by ensuring accurate gift processing, donor data integrity, timely acknowledgments, and exceptional donor service. This position serves as an important connection between donors and the organization, helping ensure every donor interaction reflects professionalism, gratitude, accuracy, and the mission of Covenant House Texas.The Donor Services Specialist manages day-to-day gift entry and donor records, assists with reconciliation and reporting, responds to donor inquiries, and supports Development team members with the information and administrative processes necessary to cultivate and steward donors effectively. Essential Duties and Responsibilities:Gift Processing & Acknowledgment: Process and accurately record donations received through checks, credit cards, online giving platforms, ACH, stock, donor-advised funds, matching gifts, and other giving channels. Ensure gifts are properly coded according to campaign, fund, appeal, source, and donor designation. Generate and distribute timely donor acknowledgment letters, tax receipts, tribute notifications, and other donor correspondence. Process recurring gifts, pledges, pledge payments, and adjustments. Identify and appropriately escalate unusual, complex, restricted, or high-value gifts. Maintain documentation supporting gift transactions and donor intent. Support timely processing of gifts during high-volume fundraising periods and campaigns. Donor Database Management: Maintain accurate and complete donor records within the organization's CRM/database. Create new donor records and update contact, demographic, communication, and giving information. Research and resolve duplicate records and data inconsistencies. Maintain appropriate donor recognition, solicitation, communication, and confidentiality preferences. Conduct routine data quality reviews to ensure database accuracy and consistency. Follow established data-entry standards and procedures. Assist with database imports, exports, queries, lists, and reporting as needed. Donor Relations & Customer Service: Provide responsive and professional service to donors by telephone, email, and written correspondence. Respond to questions regarding donations, receipts, recurring gifts, donor records, and giving history. Research and resolve donor concerns promptly and courteously. Ensure donor interactions reflect the organization's commitment to gratitude, respect, responsiveness, and stewardship. Coordinate with Development colleagues when donor inquiries require relationship management or additional follow-up. Gift Reconciliation & Financial Coordination: Partner with Finance to support accurate and timely reconciliation of contributed revenue. Prepare gift batches, deposit documentation, transaction reports, and supporting records. Research and resolve discrepancies between the donor database, payment platforms, bank deposits, and financial records. Maintain appropriate documentation and internal controls for gift processing. Assist with month-end and year-end reconciliation and reporting activities. Development Operations: Support Development staff with donor lists, mailing lists, reports, event information, and campaign data. Assist with direct mail, digital campaigns, special events, and fundraising initiatives. Maintain accurate campaign, appeal, fund, and source coding. Support donor segmentation and stewardship activities. Assist with special projects, database cleanup, audits, and process improvements. Document procedures and recommend opportunities to improve efficiency, accuracy, and donor experience. Provide administrative support to the Advancement/Development department as needed. Qualifications:Education & Experience: High school diploma or equivalent required; associate's or bachelor's degree preferred. Two or more years of experience in donor services, nonprofit development, database administration, accounting support, customer service, or a related field preferred. Experience working with a fundraising CRM or donor database strongly preferred. Experience processing financial transactions or performing reconciliation is a plus. Knowledge, Skills & Abilities: Exceptional attention to detail and commitment to accuracy. Strong data-entry and database-management skills. Excellent organizational and time-management abilities. Strong written and verbal communication skills. Demonstrated commitment to providing excellent customer service. Ability to manage confidential donor and financial information appropriately. Ability to prioritize multiple assignments and meet deadlines. Strong analytical and problem-solving skills. Proficiency with Microsoft Excel, Word, Outlook, and related business applications. Ability to learn and effectively use fundraising databases, online giving platforms, and other Development technology. Ability to work collaboratively across Development, Finance, and other departments. Ability to maintain accuracy and composure during high-volume fundraising periods. Core Competencies: Donor-Centered Service: Treats every donor interaction as an opportunity to strengthen the donor's relationship with Covenant House Texas. Accuracy & Accountability: Takes ownership of data quality, financial accuracy, and timely completion of responsibilities. Confidentiality: Protects sensitive donor, financial, youth, employee, and organizational information. Collaboration: Works effectively with colleagues across Development, Finance, Programs, and Administration. Continuous Improvement: Identifies opportunities to improve systems, processes, efficiency, and donor experience. Mission Alignment: Demonstrates a commitment to the mission, values, and young people served by Covenant House Texas.
Job DescriptionJob DescriptionDonor Services SpecialistDepartment: Development / Advancement Classification: Full-Time, Non-Exempt Location: Houston, Texas Position Summary:The Donor Services Specialist plays a key role in supporting the fundraising and advancement efforts of Covenant House Texas by ensuring accurate gift processing, donor data integrity, timely acknowledgments, and exceptional donor service. This position serves as an important connection between donors and the organization, helping ensure every donor interaction reflects professionalism, gratitude, accuracy, and the mission of Covenant House Texas.The Donor Services Specialist manages day-to-day gift entry and donor records, assists with reconciliation and reporting, responds to donor inquiries, and supports Development team members with the information and administrative processes necessary to cultivate and steward donors effectively. Essential Duties and Responsibilities:Gift Processing & Acknowledgment: Process and accurately record donations received through checks, credit cards, online giving platforms, ACH, stock, donor-advised funds, matching gifts, and other giving channels. Ensure gifts are properly coded according to campaign, fund, appeal, source, and donor designation. Generate and distribute timely donor acknowledgment letters, tax receipts, tribute notifications, and other donor correspondence. Process recurring gifts, pledges, pledge payments, and adjustments. Identify and appropriately escalate unusual, complex, restricted, or high-value gifts. Maintain documentation supporting gift transactions and donor intent. Support timely processing of gifts during high-volume fundraising periods and campaigns. Donor Database Management: Maintain accurate and complete donor records within the organization's CRM/database. Create new donor records and update contact, demographic, communication, and giving information. Research and resolve duplicate records and data inconsistencies. Maintain appropriate donor recognition, solicitation, communication, and confidentiality preferences. Conduct routine data quality reviews to ensure database accuracy and consistency. Follow established data-entry standards and procedures. Assist with database imports, exports, queries, lists, and reporting as needed. Donor Relations & Customer Service: Provide responsive and professional service to donors by telephone, email, and written correspondence. Respond to questions regarding donations, receipts, recurring gifts, donor records, and giving history. Research and resolve donor concerns promptly and courteously. Ensure donor interactions reflect the organization's commitment to gratitude, respect, responsiveness, and stewardship. Coordinate with Development colleagues when donor inquiries require relationship management or additional follow-up. Gift Reconciliation & Financial Coordination: Partner with Finance to support accurate and timely reconciliation of contributed revenue. Prepare gift batches, deposit documentation, transaction reports, and supporting records. Research and resolve discrepancies between the donor database, payment platforms, bank deposits, and financial records. Maintain appropriate documentation and internal controls for gift processing. Assist with month-end and year-end reconciliation and reporting activities. Development Operations: Support Development staff with donor lists, mailing lists, reports, event information, and campaign data. Assist with direct mail, digital campaigns, special events, and fundraising initiatives. Maintain accurate campaign, appeal, fund, and source coding. Support donor segmentation and stewardship activities. Assist with special projects, database cleanup, audits, and process improvements. Document procedures and recommend opportunities to improve efficiency, accuracy, and donor experience. Provide administrative support to the Advancement/Development department as needed. Qualifications:Education & Experience: High school diploma or equivalent required; associate's or bachelor's degree preferred. Two or more years of experience in donor services, nonprofit development, database administration, accounting support, customer service, or a related field preferred. Experience working with a fundraising CRM or donor database strongly preferred. Experience processing financial transactions or performing reconciliation is a plus. Knowledge, Skills & Abilities: Exceptional attention to detail and commitment to accuracy. Strong data-entry and database-management skills. Excellent organizational and time-management abilities. Strong written and verbal communication skills. Demonstrated commitment to providing excellent customer service. Ability to manage confidential donor and financial information appropriately. Ability to prioritize multiple assignments and meet deadlines. Strong analytical and problem-solving skills. Proficiency with Microsoft Excel, Word, Outlook, and related business applications. Ability to learn and effectively use fundraising databases, online giving platforms, and other Development technology. Ability to work collaboratively across Development, Finance, and other departments. Ability to maintain accuracy and composure during high-volume fundraising periods. Core Competencies: Donor-Centered Service: Treats every donor interaction as an opportunity to strengthen the donor's relationship with Covenant House Texas. Accuracy & Accountability: Takes ownership of data quality, financial accuracy, and timely completion of responsibilities. Confidentiality: Protects sensitive donor, financial, youth, employee, and organizational information. Collaboration: Works effectively with colleagues across Development, Finance, Programs, and Administration. Continuous Improvement: Identifies opportunities to improve systems, processes, efficiency, and donor experience. Mission Alignment: Demonstrates a commitment to the mission, values, and young people served by Covenant House Texas.
08/27/2026
Full time
Job DescriptionJob DescriptionDonor Services SpecialistDepartment: Development / Advancement Classification: Full-Time, Non-Exempt Location: Houston, Texas Position Summary:The Donor Services Specialist plays a key role in supporting the fundraising and advancement efforts of Covenant House Texas by ensuring accurate gift processing, donor data integrity, timely acknowledgments, and exceptional donor service. This position serves as an important connection between donors and the organization, helping ensure every donor interaction reflects professionalism, gratitude, accuracy, and the mission of Covenant House Texas.The Donor Services Specialist manages day-to-day gift entry and donor records, assists with reconciliation and reporting, responds to donor inquiries, and supports Development team members with the information and administrative processes necessary to cultivate and steward donors effectively. Essential Duties and Responsibilities:Gift Processing & Acknowledgment: Process and accurately record donations received through checks, credit cards, online giving platforms, ACH, stock, donor-advised funds, matching gifts, and other giving channels. Ensure gifts are properly coded according to campaign, fund, appeal, source, and donor designation. Generate and distribute timely donor acknowledgment letters, tax receipts, tribute notifications, and other donor correspondence. Process recurring gifts, pledges, pledge payments, and adjustments. Identify and appropriately escalate unusual, complex, restricted, or high-value gifts. Maintain documentation supporting gift transactions and donor intent. Support timely processing of gifts during high-volume fundraising periods and campaigns. Donor Database Management: Maintain accurate and complete donor records within the organization's CRM/database. Create new donor records and update contact, demographic, communication, and giving information. Research and resolve duplicate records and data inconsistencies. Maintain appropriate donor recognition, solicitation, communication, and confidentiality preferences. Conduct routine data quality reviews to ensure database accuracy and consistency. Follow established data-entry standards and procedures. Assist with database imports, exports, queries, lists, and reporting as needed. Donor Relations & Customer Service: Provide responsive and professional service to donors by telephone, email, and written correspondence. Respond to questions regarding donations, receipts, recurring gifts, donor records, and giving history. Research and resolve donor concerns promptly and courteously. Ensure donor interactions reflect the organization's commitment to gratitude, respect, responsiveness, and stewardship. Coordinate with Development colleagues when donor inquiries require relationship management or additional follow-up. Gift Reconciliation & Financial Coordination: Partner with Finance to support accurate and timely reconciliation of contributed revenue. Prepare gift batches, deposit documentation, transaction reports, and supporting records. Research and resolve discrepancies between the donor database, payment platforms, bank deposits, and financial records. Maintain appropriate documentation and internal controls for gift processing. Assist with month-end and year-end reconciliation and reporting activities. Development Operations: Support Development staff with donor lists, mailing lists, reports, event information, and campaign data. Assist with direct mail, digital campaigns, special events, and fundraising initiatives. Maintain accurate campaign, appeal, fund, and source coding. Support donor segmentation and stewardship activities. Assist with special projects, database cleanup, audits, and process improvements. Document procedures and recommend opportunities to improve efficiency, accuracy, and donor experience. Provide administrative support to the Advancement/Development department as needed. Qualifications:Education & Experience: High school diploma or equivalent required; associate's or bachelor's degree preferred. Two or more years of experience in donor services, nonprofit development, database administration, accounting support, customer service, or a related field preferred. Experience working with a fundraising CRM or donor database strongly preferred. Experience processing financial transactions or performing reconciliation is a plus. Knowledge, Skills & Abilities: Exceptional attention to detail and commitment to accuracy. Strong data-entry and database-management skills. Excellent organizational and time-management abilities. Strong written and verbal communication skills. Demonstrated commitment to providing excellent customer service. Ability to manage confidential donor and financial information appropriately. Ability to prioritize multiple assignments and meet deadlines. Strong analytical and problem-solving skills. Proficiency with Microsoft Excel, Word, Outlook, and related business applications. Ability to learn and effectively use fundraising databases, online giving platforms, and other Development technology. Ability to work collaboratively across Development, Finance, and other departments. Ability to maintain accuracy and composure during high-volume fundraising periods. Core Competencies: Donor-Centered Service: Treats every donor interaction as an opportunity to strengthen the donor's relationship with Covenant House Texas. Accuracy & Accountability: Takes ownership of data quality, financial accuracy, and timely completion of responsibilities. Confidentiality: Protects sensitive donor, financial, youth, employee, and organizational information. Collaboration: Works effectively with colleagues across Development, Finance, Programs, and Administration. Continuous Improvement: Identifies opportunities to improve systems, processes, efficiency, and donor experience. Mission Alignment: Demonstrates a commitment to the mission, values, and young people served by Covenant House Texas.
National Experienced Workforce Solutions
Crookston, Minnesota
Job DescriptionJob DescriptionProgram Support SpecialistID:AMN1-026Location:Crookston, MN 56716Program:ACE Wage/Hr:$20.00 - $24.99Hours/Week:32-40Minimum Age:55 Disclaimer: This is not a federal position. This role is offered through a partnership agreement and does not constitute an NRCS hiring action. Description: This position is a non-federal role funded through an existing agreement between NRCS and NEW Solutions. The enrollee will provide direct support to farmers and landowners, enabling the implementation of conservation practices on the ground. This role contributes to NRCS's mission by enhancing capacity in field offices and ensuring timely assistance to producers. It is designed to free up NRCS staff for emergency and high-priority responses, not to replace federal staff. This role helps ensure continued progress on conservation planning, practice implementation, and technical assistance, especially in high-demand or disaster-affected areas. It aligns with the Administration's priorities for farmer-first, field-facing, and partner-enabled capacity expansion. For over 25 years, National Experienced Workforce Solutions (NEW Solutions) has specialized in connecting experienced workers (ages 55+) with full-time and part-time job opportunities that support the critical missions of Federal Agencies across the United States. NEW Solutions connects experienced workers (ages 55+) with the Natural Resources Conservation Services (NRCS). These are experienced professionals who provide technical and professional assistance to the Department of Agriculture for the Agriculture Conservation Experienced Services (ACES) Program. Benefits: Paid Health Insurance Premium for positions budgeted at 60+ hours per pay period, Accrued Vacation and Sick Leave, Paid Federal Holidays, and optional Vision and Dental Insurance available for positions budgeted at 35+ hours per pay period. Positions listed here do not guarantee employment for any definite period. Enrollment in the Experienced Worker Programs administered by NEW Solutions is temporary. The enrollment relationship between NEW Solutions and the Enrollee is an ?at-will? relationship. This means that an Enrollee is free to terminate enrollment at any time during the enrollment period, and NEW Solutions and the Agency have the right to terminate the relationship with the Enrollee. PLEASE NOTE: An ?ACES Enrollee? is not a federal employee, nor an employee of NEW Solutions. An ?ACES Enrollee? is a participant in a grant program established through a Cooperative Agreement funded by the USDA-NRCS and administered by NEW Solutions. This opportunity applies to applicants legally eligible to work in the United States. Qualifications: Minimum of 5 year(s) of experience in Microsoft Office and proficiency in Adobe Acrobat. Use of office automation equipment including scanner, and printer. Knowledge of computer internet security/ cyber security. Capable of basic letter writing and proficiency in written and verbal communications. OR HS/GED Degree in Business or Financial Management, Office Administration or related field of study. Must possess and maintain a valid state motor vehicle operator's license for the type of vehicle(s) operated to perform the duties of this position. This may require the operation of a motor vehicle on both public and private roads during daylight hours. Skill in operating personal computer software, as well as simple programming (including word processing, spreadsheets, email, file transfers, internet, time keeping, and databases), to research, tabulate, and analyze economic data, prepare correspondence, finalize documents, and foster work improvement. Other Requirements: Subject to satisfactory adjudication of background investigation and/or fingerprint check. Failure to pass the background investigation will result in termination of employment. Experience required with Windows, MS Word, MS Excel, MS PowerPoint Outlook, MS Teams, MS Sharepoint, etc Duties: Work closely with staff within the team to delivers Farm Bill programs to producers Incumbent reviews accuracy of documentation, compliance with regulations, and justification of vouchers, invoices, claims, statements and miscellaneous paperwork associated with program contracts; reviews/uploads program information into applicable database; and forwards completed document to financial management staff for payment. 40% Assemble contract folders according to program guidelines; review practice components to financial cost data; identify discrepancies to be fix prior to payment obligation. 25% Compile supporting documents to validate payment requests, ensure that payment requests comply with contract provisions and are within spending limits prior to submission of payment 15% Track contract activities for progress and spot checking; compile findings into reports 10% Serve as "backup" for reception, mailing, and record management. Assist with processing forms, maintaining program files, facilitate re-organization of all field office files to meet established protocol and maintain ledgers for training, and workload/program contracts 10% Other: Depending on assigned duties, On the Job and other NRCS provided trainings may be necessary to complete assigned duties. Physical requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. NEW Solutions is committed to promoting equal opportunity and to an environment free from discrimination and harassment in any form administering Experienced Worker Programs under cooperative agreements with federal agencies. It is NEW Solutions' policy to comply with all applicable laws that provide equal opportunity and to prohibit unlawful discrimination in enrolling participants in the federal programs.
08/27/2026
Full time
Job DescriptionJob DescriptionProgram Support SpecialistID:AMN1-026Location:Crookston, MN 56716Program:ACE Wage/Hr:$20.00 - $24.99Hours/Week:32-40Minimum Age:55 Disclaimer: This is not a federal position. This role is offered through a partnership agreement and does not constitute an NRCS hiring action. Description: This position is a non-federal role funded through an existing agreement between NRCS and NEW Solutions. The enrollee will provide direct support to farmers and landowners, enabling the implementation of conservation practices on the ground. This role contributes to NRCS's mission by enhancing capacity in field offices and ensuring timely assistance to producers. It is designed to free up NRCS staff for emergency and high-priority responses, not to replace federal staff. This role helps ensure continued progress on conservation planning, practice implementation, and technical assistance, especially in high-demand or disaster-affected areas. It aligns with the Administration's priorities for farmer-first, field-facing, and partner-enabled capacity expansion. For over 25 years, National Experienced Workforce Solutions (NEW Solutions) has specialized in connecting experienced workers (ages 55+) with full-time and part-time job opportunities that support the critical missions of Federal Agencies across the United States. NEW Solutions connects experienced workers (ages 55+) with the Natural Resources Conservation Services (NRCS). These are experienced professionals who provide technical and professional assistance to the Department of Agriculture for the Agriculture Conservation Experienced Services (ACES) Program. Benefits: Paid Health Insurance Premium for positions budgeted at 60+ hours per pay period, Accrued Vacation and Sick Leave, Paid Federal Holidays, and optional Vision and Dental Insurance available for positions budgeted at 35+ hours per pay period. Positions listed here do not guarantee employment for any definite period. Enrollment in the Experienced Worker Programs administered by NEW Solutions is temporary. The enrollment relationship between NEW Solutions and the Enrollee is an ?at-will? relationship. This means that an Enrollee is free to terminate enrollment at any time during the enrollment period, and NEW Solutions and the Agency have the right to terminate the relationship with the Enrollee. PLEASE NOTE: An ?ACES Enrollee? is not a federal employee, nor an employee of NEW Solutions. An ?ACES Enrollee? is a participant in a grant program established through a Cooperative Agreement funded by the USDA-NRCS and administered by NEW Solutions. This opportunity applies to applicants legally eligible to work in the United States. Qualifications: Minimum of 5 year(s) of experience in Microsoft Office and proficiency in Adobe Acrobat. Use of office automation equipment including scanner, and printer. Knowledge of computer internet security/ cyber security. Capable of basic letter writing and proficiency in written and verbal communications. OR HS/GED Degree in Business or Financial Management, Office Administration or related field of study. Must possess and maintain a valid state motor vehicle operator's license for the type of vehicle(s) operated to perform the duties of this position. This may require the operation of a motor vehicle on both public and private roads during daylight hours. Skill in operating personal computer software, as well as simple programming (including word processing, spreadsheets, email, file transfers, internet, time keeping, and databases), to research, tabulate, and analyze economic data, prepare correspondence, finalize documents, and foster work improvement. Other Requirements: Subject to satisfactory adjudication of background investigation and/or fingerprint check. Failure to pass the background investigation will result in termination of employment. Experience required with Windows, MS Word, MS Excel, MS PowerPoint Outlook, MS Teams, MS Sharepoint, etc Duties: Work closely with staff within the team to delivers Farm Bill programs to producers Incumbent reviews accuracy of documentation, compliance with regulations, and justification of vouchers, invoices, claims, statements and miscellaneous paperwork associated with program contracts; reviews/uploads program information into applicable database; and forwards completed document to financial management staff for payment. 40% Assemble contract folders according to program guidelines; review practice components to financial cost data; identify discrepancies to be fix prior to payment obligation. 25% Compile supporting documents to validate payment requests, ensure that payment requests comply with contract provisions and are within spending limits prior to submission of payment 15% Track contract activities for progress and spot checking; compile findings into reports 10% Serve as "backup" for reception, mailing, and record management. Assist with processing forms, maintaining program files, facilitate re-organization of all field office files to meet established protocol and maintain ledgers for training, and workload/program contracts 10% Other: Depending on assigned duties, On the Job and other NRCS provided trainings may be necessary to complete assigned duties. Physical requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. NEW Solutions is committed to promoting equal opportunity and to an environment free from discrimination and harassment in any form administering Experienced Worker Programs under cooperative agreements with federal agencies. It is NEW Solutions' policy to comply with all applicable laws that provide equal opportunity and to prohibit unlawful discrimination in enrolling participants in the federal programs.
Job DescriptionJob DescriptionSenior Program Support Specialist ROLE We need an experienced Senior Program Support Specialist at the Naval Dosimetry Center (NDC). The NDC serves as the Navy's centralized dosimetry processing facility, ensuring exposure reports and associated services meet Navy requirements and accreditation standards. In this role, you will provide senior-level operational support to the Department Head, serve as an accredited Signatory for applicable products, act as the primary operations-facing point of contact for customer commands and external stakeholders, and provide continuity of department operations in the Department Head's absence. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package. Apply today! RESPONSIBILITIES Provide senior-level operational support to ensure dosimetry operations and associated services meet Navy requirements, accreditation standards, and other applicable governing requirements Obtain and maintain qualifications to serve as an NVLAP accredited Signatory and execute signatory responsibilities for applicable products Ensure the Dosimetry Processing Facility remains compliant with American National Standard HPS , including completion of required exposure and dose-equivalent determinations Ensure validated exposure reports are accurate, traceable, and issued to customer commands within required timelines Ensure the operational training program is executed and aligned with command policy to sustain mission capacity and readiness across operational functions Serve as the operations-facing point of contact for customer commands and external stakeholders on matters related to report generation, operational interpretation of exposure results, and shipment status Ensure operational procedures remain current, controlled, and aligned with approved process changes and improvement actions Ensure external inquiries are addressed with accurate, timely, and consistent information and that required customer-provided information is obtained to support completion of operational reports and analyses Coordinate as required with the Science and Research Advisor, Technical Manager, and Quality Manager to support operational outputs Provide deputy leadership support to sustain uninterrupted department operations in the Department Head's absence REQUIRED EDUCATION / CERTIFICATIONS Bachelor's degree in Engineering, Business Administration, Public Administration, or a related health sciences field - required REQUIRED EXPERIENCE / SKILLS At least five (5) years of professional experience in management, root cause analysis, performance management, metrics analysis, or a closely related discipline Strong proficiency with Microsoft Office Suite, Power BI or Tableau, and SharePoint Ability to produce clear written products and briefings for senior audiences Experience organizing and filing records in accordance with security awareness and handling procedures Experience performing data review, validation, and analysis to support reporting and decision-making Experience in performance analysis, management reporting, and inventory/supply management functions Strong written and oral communication skills with demonstrated ability to coordinate across internal stakeholders and customer commands Experience using Adobe Pro and SharePoint to support program management efforts PREFERRED EXPERIENCE / SKILLS Experience supporting NVLAP-related quality activities, accreditation documentation, or similar technical quality frameworks Experience working in a military or regulated technical environment Experience producing technical documentation including point papers, policies, and official correspondence LOCATION Bethesda, MD 20889 CLEARANCE U.S. Citizenship required Active secret clearance required CLIENT Navy and Marine Corps Force Health Protection Command (NMCFHPC), Naval Dosimetry Center (NDC) TRAVEL No travel required WORK HOURS 40 hours per week 8 hours per working day EMPLOYMENT CLASSIFICATION Employment Classification Eligibility - W2 COMPENSATION Salary Range: $90,000 - $100,000 Benefits: Benefits package includes options for health, dental, and vision insurance coverage; 401k contribution options West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law. Other Considerations: applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time. Powered by JazzHR vaUqGhhpP6
08/27/2026
Full time
Job DescriptionJob DescriptionSenior Program Support Specialist ROLE We need an experienced Senior Program Support Specialist at the Naval Dosimetry Center (NDC). The NDC serves as the Navy's centralized dosimetry processing facility, ensuring exposure reports and associated services meet Navy requirements and accreditation standards. In this role, you will provide senior-level operational support to the Department Head, serve as an accredited Signatory for applicable products, act as the primary operations-facing point of contact for customer commands and external stakeholders, and provide continuity of department operations in the Department Head's absence. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package. Apply today! RESPONSIBILITIES Provide senior-level operational support to ensure dosimetry operations and associated services meet Navy requirements, accreditation standards, and other applicable governing requirements Obtain and maintain qualifications to serve as an NVLAP accredited Signatory and execute signatory responsibilities for applicable products Ensure the Dosimetry Processing Facility remains compliant with American National Standard HPS , including completion of required exposure and dose-equivalent determinations Ensure validated exposure reports are accurate, traceable, and issued to customer commands within required timelines Ensure the operational training program is executed and aligned with command policy to sustain mission capacity and readiness across operational functions Serve as the operations-facing point of contact for customer commands and external stakeholders on matters related to report generation, operational interpretation of exposure results, and shipment status Ensure operational procedures remain current, controlled, and aligned with approved process changes and improvement actions Ensure external inquiries are addressed with accurate, timely, and consistent information and that required customer-provided information is obtained to support completion of operational reports and analyses Coordinate as required with the Science and Research Advisor, Technical Manager, and Quality Manager to support operational outputs Provide deputy leadership support to sustain uninterrupted department operations in the Department Head's absence REQUIRED EDUCATION / CERTIFICATIONS Bachelor's degree in Engineering, Business Administration, Public Administration, or a related health sciences field - required REQUIRED EXPERIENCE / SKILLS At least five (5) years of professional experience in management, root cause analysis, performance management, metrics analysis, or a closely related discipline Strong proficiency with Microsoft Office Suite, Power BI or Tableau, and SharePoint Ability to produce clear written products and briefings for senior audiences Experience organizing and filing records in accordance with security awareness and handling procedures Experience performing data review, validation, and analysis to support reporting and decision-making Experience in performance analysis, management reporting, and inventory/supply management functions Strong written and oral communication skills with demonstrated ability to coordinate across internal stakeholders and customer commands Experience using Adobe Pro and SharePoint to support program management efforts PREFERRED EXPERIENCE / SKILLS Experience supporting NVLAP-related quality activities, accreditation documentation, or similar technical quality frameworks Experience working in a military or regulated technical environment Experience producing technical documentation including point papers, policies, and official correspondence LOCATION Bethesda, MD 20889 CLEARANCE U.S. Citizenship required Active secret clearance required CLIENT Navy and Marine Corps Force Health Protection Command (NMCFHPC), Naval Dosimetry Center (NDC) TRAVEL No travel required WORK HOURS 40 hours per week 8 hours per working day EMPLOYMENT CLASSIFICATION Employment Classification Eligibility - W2 COMPENSATION Salary Range: $90,000 - $100,000 Benefits: Benefits package includes options for health, dental, and vision insurance coverage; 401k contribution options West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law. Other Considerations: applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time. Powered by JazzHR vaUqGhhpP6
Job DescriptionJob DescriptionSenior Program Support Specialist ROLE We need an experienced Senior Program Support Specialist at the Naval Dosimetry Center (NDC). The NDC serves as the Navy's centralized dosimetry processing facility, ensuring exposure reports and associated services meet Navy requirements and accreditation standards. In this role, you will provide senior-level operational support to the Department Head, serve as an accredited Signatory for applicable products, act as the primary operations-facing point of contact for customer commands and external stakeholders, and provide continuity of department operations in the Department Head's absence. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package. Apply today! RESPONSIBILITIES Provide senior-level operational support to ensure dosimetry operations and associated services meet Navy requirements, accreditation standards, and other applicable governing requirements Obtain and maintain qualifications to serve as an NVLAP accredited Signatory and execute signatory responsibilities for applicable products Ensure the Dosimetry Processing Facility remains compliant with American National Standard HPS , including completion of required exposure and dose-equivalent determinations Ensure validated exposure reports are accurate, traceable, and issued to customer commands within required timelines Ensure the operational training program is executed and aligned with command policy to sustain mission capacity and readiness across operational functions Serve as the operations-facing point of contact for customer commands and external stakeholders on matters related to report generation, operational interpretation of exposure results, and shipment status Ensure operational procedures remain current, controlled, and aligned with approved process changes and improvement actions Ensure external inquiries are addressed with accurate, timely, and consistent information and that required customer-provided information is obtained to support completion of operational reports and analyses Coordinate as required with the Science and Research Advisor, Technical Manager, and Quality Manager to support operational outputs Provide deputy leadership support to sustain uninterrupted department operations in the Department Head's absence REQUIRED EDUCATION / CERTIFICATIONS Bachelor's degree in Engineering, Business Administration, Public Administration, or a related health sciences field - required REQUIRED EXPERIENCE / SKILLS At least five (5) years of professional experience in management, root cause analysis, performance management, metrics analysis, or a closely related discipline Strong proficiency with Microsoft Office Suite, Power BI or Tableau, and SharePoint Ability to produce clear written products and briefings for senior audiences Experience organizing and filing records in accordance with security awareness and handling procedures Experience performing data review, validation, and analysis to support reporting and decision-making Experience in performance analysis, management reporting, and inventory/supply management functions Strong written and oral communication skills with demonstrated ability to coordinate across internal stakeholders and customer commands Experience using Adobe Pro and SharePoint to support program management efforts PREFERRED EXPERIENCE / SKILLS Experience supporting NVLAP-related quality activities, accreditation documentation, or similar technical quality frameworks Experience working in a military or regulated technical environment Experience producing technical documentation including point papers, policies, and official correspondence LOCATION Bethesda, MD 20889 CLEARANCE U.S. Citizenship required Active secret clearance required CLIENT Navy and Marine Corps Force Health Protection Command (NMCFHPC), Naval Dosimetry Center (NDC) TRAVEL No travel required WORK HOURS 40 hours per week 8 hours per working day EMPLOYMENT CLASSIFICATION Employment Classification Eligibility - W2 COMPENSATION Salary Range: $90,000 - $100,000 Benefits: Benefits package includes options for health, dental, and vision insurance coverage; 401k contribution options West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law. Other Considerations: applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time. Powered by JazzHR vaUqGhhpP6
08/27/2026
Full time
Job DescriptionJob DescriptionSenior Program Support Specialist ROLE We need an experienced Senior Program Support Specialist at the Naval Dosimetry Center (NDC). The NDC serves as the Navy's centralized dosimetry processing facility, ensuring exposure reports and associated services meet Navy requirements and accreditation standards. In this role, you will provide senior-level operational support to the Department Head, serve as an accredited Signatory for applicable products, act as the primary operations-facing point of contact for customer commands and external stakeholders, and provide continuity of department operations in the Department Head's absence. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package. Apply today! RESPONSIBILITIES Provide senior-level operational support to ensure dosimetry operations and associated services meet Navy requirements, accreditation standards, and other applicable governing requirements Obtain and maintain qualifications to serve as an NVLAP accredited Signatory and execute signatory responsibilities for applicable products Ensure the Dosimetry Processing Facility remains compliant with American National Standard HPS , including completion of required exposure and dose-equivalent determinations Ensure validated exposure reports are accurate, traceable, and issued to customer commands within required timelines Ensure the operational training program is executed and aligned with command policy to sustain mission capacity and readiness across operational functions Serve as the operations-facing point of contact for customer commands and external stakeholders on matters related to report generation, operational interpretation of exposure results, and shipment status Ensure operational procedures remain current, controlled, and aligned with approved process changes and improvement actions Ensure external inquiries are addressed with accurate, timely, and consistent information and that required customer-provided information is obtained to support completion of operational reports and analyses Coordinate as required with the Science and Research Advisor, Technical Manager, and Quality Manager to support operational outputs Provide deputy leadership support to sustain uninterrupted department operations in the Department Head's absence REQUIRED EDUCATION / CERTIFICATIONS Bachelor's degree in Engineering, Business Administration, Public Administration, or a related health sciences field - required REQUIRED EXPERIENCE / SKILLS At least five (5) years of professional experience in management, root cause analysis, performance management, metrics analysis, or a closely related discipline Strong proficiency with Microsoft Office Suite, Power BI or Tableau, and SharePoint Ability to produce clear written products and briefings for senior audiences Experience organizing and filing records in accordance with security awareness and handling procedures Experience performing data review, validation, and analysis to support reporting and decision-making Experience in performance analysis, management reporting, and inventory/supply management functions Strong written and oral communication skills with demonstrated ability to coordinate across internal stakeholders and customer commands Experience using Adobe Pro and SharePoint to support program management efforts PREFERRED EXPERIENCE / SKILLS Experience supporting NVLAP-related quality activities, accreditation documentation, or similar technical quality frameworks Experience working in a military or regulated technical environment Experience producing technical documentation including point papers, policies, and official correspondence LOCATION Bethesda, MD 20889 CLEARANCE U.S. Citizenship required Active secret clearance required CLIENT Navy and Marine Corps Force Health Protection Command (NMCFHPC), Naval Dosimetry Center (NDC) TRAVEL No travel required WORK HOURS 40 hours per week 8 hours per working day EMPLOYMENT CLASSIFICATION Employment Classification Eligibility - W2 COMPENSATION Salary Range: $90,000 - $100,000 Benefits: Benefits package includes options for health, dental, and vision insurance coverage; 401k contribution options West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law. Other Considerations: applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time. Powered by JazzHR vaUqGhhpP6
CarShield, a leader in vehicle service contracts, seeks an AI Specialist to build data-driven solutions that enhance pricing, underwriting, and claims decisions in a fast-paced finance and insurance environment. You will develop and deploy machine learning and generative AI models using large customer, policy, and claims datasets to improve risk assessment, fraud detection, and customer experience. Partnering closely with operations, claims, and finance teams, you'll translate business needs into scalable AI tools, support regulatory and compliance requirements, and help drivers manage unexpected repair costs with confidence. Responsibilities Design, build, and deploy AI and machine learning models to enhance underwriting, pricing, and claims workflows for vehicle protection products. Analyze large datasets from customer, policy, and claims systems to identify trends, risks, and optimization opportunities. Develop predictive models for risk scoring, fraud detection, and customer lifetime value to support finance and insurance decisions. Collaborate with operations, claims, and finance teams to translate business requirements into scalable AI solutions. Implement data pipelines, model monitoring, and performance reporting to ensure reliability and regulatory compliance. Document models, assumptions, and data sources to support audits and internal governance standards. Stay current on AI, ML, and generative AI tools relevant to finance and insurance and recommend new use cases. Partner with IT to ensure secure, compliant deployment of models into production systems. Required Skills Machine learning model development Python or R programming SQL and relational databases Data preprocessing and feature engineering Predictive analytics and statistical modeling Cloud platforms (AWS, Azure, or GCP) MLOps and model deployment Fraud detection and risk modeling Version control (Git) Dashboarding/BI tools (Power BI, Tableau)
08/27/2026
Full time
CarShield, a leader in vehicle service contracts, seeks an AI Specialist to build data-driven solutions that enhance pricing, underwriting, and claims decisions in a fast-paced finance and insurance environment. You will develop and deploy machine learning and generative AI models using large customer, policy, and claims datasets to improve risk assessment, fraud detection, and customer experience. Partnering closely with operations, claims, and finance teams, you'll translate business needs into scalable AI tools, support regulatory and compliance requirements, and help drivers manage unexpected repair costs with confidence. Responsibilities Design, build, and deploy AI and machine learning models to enhance underwriting, pricing, and claims workflows for vehicle protection products. Analyze large datasets from customer, policy, and claims systems to identify trends, risks, and optimization opportunities. Develop predictive models for risk scoring, fraud detection, and customer lifetime value to support finance and insurance decisions. Collaborate with operations, claims, and finance teams to translate business requirements into scalable AI solutions. Implement data pipelines, model monitoring, and performance reporting to ensure reliability and regulatory compliance. Document models, assumptions, and data sources to support audits and internal governance standards. Stay current on AI, ML, and generative AI tools relevant to finance and insurance and recommend new use cases. Partner with IT to ensure secure, compliant deployment of models into production systems. Required Skills Machine learning model development Python or R programming SQL and relational databases Data preprocessing and feature engineering Predictive analytics and statistical modeling Cloud platforms (AWS, Azure, or GCP) MLOps and model deployment Fraud detection and risk modeling Version control (Git) Dashboarding/BI tools (Power BI, Tableau)
Job Description Job Description Billing Specialist Position Summary The Billing Specialist is responsible for ensuring that all client profiles and customer profiles are accurately and efficiently entered through the appropriate software system as delegated by the Lead Billing Specialist or the Billing Services Manager. The Billing Specialist will work in all functions of the billing services department based on the needs of workflow for that day as delegated by the Lead Billing Specialist or Billing Services Manager. The Billing Specialist will utilize computer hardware and software associated with In Touch Pharmaceuticals property, and any other tools needed to successfully complete their assigned tasks. The Billing Specialist will work as a part of a team to ensure that all the needs of the client and customer are met. Job Responsibilities and Requirements The primary purpose of the Billing Specialist is the contribution to a team effort to complete billing functions on all client and customer profiles ensuring accuracy and efficiency to meet a predetermined deadline for processing. Routinely applies critical thinking skills and effectively initiates resolution to problems identified by the customer. The Billing Specialist may be required to sit for long periods of time, frequent movements of fingers and hands, and ability to maintain professionalism while handling outgoing and incoming calls from customers. Essential Functions The essential functions of the Billing Specialist position include: the adjudicating of all pharmacy prescription claims from updated client and customer profiles, assurance that all necessary documentation for billing practices (i.e. consent form and responsible party form) is received and completed. Customer Service o Routinely applies telephone etiquette with peers and customers. Greeting, tone of communication and problem-solving concerns are professional. Client and Customer Profiles o Routinely updates client and customer profiles ensuring accuracy to billing information, A/R profile, to appropriately adjudicate claims o Upon updates, completes profile review to ensure that claims are paid. Pre-Billing o Prioritizes predetermination of billing claims to ensure that all medications are paid prior to completed statement release. o Understands separation of facility payment and private payment when pre-billing. Use of Company Resources Appropriately o Pharmacy electronic software systems and tools Compliance with Company policy and procedures o Attendance at Department meetings o Compliance with company handbook regulations (i.e. dress code, recording your time, conduct of behavior, etc.) o Wears ID badge and enters time clock information as required. o Personnel Payroll System Compliance with Company Communication Practices o Company electronic communication system(s) PI907060bdf5-
08/27/2026
Full time
Job Description Job Description Billing Specialist Position Summary The Billing Specialist is responsible for ensuring that all client profiles and customer profiles are accurately and efficiently entered through the appropriate software system as delegated by the Lead Billing Specialist or the Billing Services Manager. The Billing Specialist will work in all functions of the billing services department based on the needs of workflow for that day as delegated by the Lead Billing Specialist or Billing Services Manager. The Billing Specialist will utilize computer hardware and software associated with In Touch Pharmaceuticals property, and any other tools needed to successfully complete their assigned tasks. The Billing Specialist will work as a part of a team to ensure that all the needs of the client and customer are met. Job Responsibilities and Requirements The primary purpose of the Billing Specialist is the contribution to a team effort to complete billing functions on all client and customer profiles ensuring accuracy and efficiency to meet a predetermined deadline for processing. Routinely applies critical thinking skills and effectively initiates resolution to problems identified by the customer. The Billing Specialist may be required to sit for long periods of time, frequent movements of fingers and hands, and ability to maintain professionalism while handling outgoing and incoming calls from customers. Essential Functions The essential functions of the Billing Specialist position include: the adjudicating of all pharmacy prescription claims from updated client and customer profiles, assurance that all necessary documentation for billing practices (i.e. consent form and responsible party form) is received and completed. Customer Service o Routinely applies telephone etiquette with peers and customers. Greeting, tone of communication and problem-solving concerns are professional. Client and Customer Profiles o Routinely updates client and customer profiles ensuring accuracy to billing information, A/R profile, to appropriately adjudicate claims o Upon updates, completes profile review to ensure that claims are paid. Pre-Billing o Prioritizes predetermination of billing claims to ensure that all medications are paid prior to completed statement release. o Understands separation of facility payment and private payment when pre-billing. Use of Company Resources Appropriately o Pharmacy electronic software systems and tools Compliance with Company policy and procedures o Attendance at Department meetings o Compliance with company handbook regulations (i.e. dress code, recording your time, conduct of behavior, etc.) o Wears ID badge and enters time clock information as required. o Personnel Payroll System Compliance with Company Communication Practices o Company electronic communication system(s) PI907060bdf5-
Job Description Job Description Billing Specialist Position Summary The Billing Specialist is responsible for ensuring that all client profiles and customer profiles are accurately and efficiently entered through the appropriate software system as delegated by the Lead Billing Specialist or the Billing Services Manager. The Billing Specialist will work in all functions of the billing services department based on the needs of workflow for that day as delegated by the Lead Billing Specialist or Billing Services Manager. The Billing Specialist will utilize computer hardware and software associated with In Touch Pharmaceuticals property, and any other tools needed to successfully complete their assigned tasks. The Billing Specialist will work as a part of a team to ensure that all the needs of the client and customer are met. Job Responsibilities and Requirements The primary purpose of the Billing Specialist is the contribution to a team effort to complete billing functions on all client and customer profiles ensuring accuracy and efficiency to meet a predetermined deadline for processing. Routinely applies critical thinking skills and effectively initiates resolution to problems identified by the customer. The Billing Specialist may be required to sit for long periods of time, frequent movements of fingers and hands, and ability to maintain professionalism while handling outgoing and incoming calls from customers. Essential Functions The essential functions of the Billing Specialist position include: the adjudicating of all pharmacy prescription claims from updated client and customer profiles, assurance that all necessary documentation for billing practices (i.e. consent form and responsible party form) is received and completed. Customer Service o Routinely applies telephone etiquette with peers and customers. Greeting, tone of communication and problem-solving concerns are professional. Client and Customer Profiles o Routinely updates client and customer profiles ensuring accuracy to billing information, A/R profile, to appropriately adjudicate claims o Upon updates, completes profile review to ensure that claims are paid. Pre-Billing o Prioritizes predetermination of billing claims to ensure that all medications are paid prior to completed statement release. o Understands separation of facility payment and private payment when pre-billing. Use of Company Resources Appropriately o Pharmacy electronic software systems and tools Compliance with Company policy and procedures o Attendance at Department meetings o Compliance with company handbook regulations (i.e. dress code, recording your time, conduct of behavior, etc.) o Wears ID badge and enters time clock information as required. o Personnel Payroll System Compliance with Company Communication Practices o Company electronic communication system(s) PI907060bdf5-
08/27/2026
Full time
Job Description Job Description Billing Specialist Position Summary The Billing Specialist is responsible for ensuring that all client profiles and customer profiles are accurately and efficiently entered through the appropriate software system as delegated by the Lead Billing Specialist or the Billing Services Manager. The Billing Specialist will work in all functions of the billing services department based on the needs of workflow for that day as delegated by the Lead Billing Specialist or Billing Services Manager. The Billing Specialist will utilize computer hardware and software associated with In Touch Pharmaceuticals property, and any other tools needed to successfully complete their assigned tasks. The Billing Specialist will work as a part of a team to ensure that all the needs of the client and customer are met. Job Responsibilities and Requirements The primary purpose of the Billing Specialist is the contribution to a team effort to complete billing functions on all client and customer profiles ensuring accuracy and efficiency to meet a predetermined deadline for processing. Routinely applies critical thinking skills and effectively initiates resolution to problems identified by the customer. The Billing Specialist may be required to sit for long periods of time, frequent movements of fingers and hands, and ability to maintain professionalism while handling outgoing and incoming calls from customers. Essential Functions The essential functions of the Billing Specialist position include: the adjudicating of all pharmacy prescription claims from updated client and customer profiles, assurance that all necessary documentation for billing practices (i.e. consent form and responsible party form) is received and completed. Customer Service o Routinely applies telephone etiquette with peers and customers. Greeting, tone of communication and problem-solving concerns are professional. Client and Customer Profiles o Routinely updates client and customer profiles ensuring accuracy to billing information, A/R profile, to appropriately adjudicate claims o Upon updates, completes profile review to ensure that claims are paid. Pre-Billing o Prioritizes predetermination of billing claims to ensure that all medications are paid prior to completed statement release. o Understands separation of facility payment and private payment when pre-billing. Use of Company Resources Appropriately o Pharmacy electronic software systems and tools Compliance with Company policy and procedures o Attendance at Department meetings o Compliance with company handbook regulations (i.e. dress code, recording your time, conduct of behavior, etc.) o Wears ID badge and enters time clock information as required. o Personnel Payroll System Compliance with Company Communication Practices o Company electronic communication system(s) PI907060bdf5-
Jefferson Community College Watertown, New York Programmer/Information Systems Specialist Jefferson Community College, Watertown, New York, a member of the State University of New York (SUNY) system, is conducting a search for a Programmer/Information Systems Specialist. This position provides users with training, integration, troubleshooting, and reporting for integrated ERP software and related systems. In addition, this position will be required to develop and modify some code using PL/SQL. Experience with Unix Shell Scripts preferred. Position also serves as a key member of the Information Technology Support Team. Professional staff are expected to advance the College's focus on student success and completion and will work closely with the College's leadership to advance the mission of the Strategic Plan. MAIN JOB TASKS AND RESPONSIBILITIES Provides support and supplemental training to functional offices for enterprise class software including 3rd party interfaces. Manages software upgrades and enhancements including new functionality. Maintains knowledge of new releases and provides advice and information to technical and functional personnel. Engages in troubleshooting and ongoing maintenance of information systems. Provides advanced reporting using BI tools for functional offices. Prepares data extracts for data analysis. Assists users with reporting tools such as Pivot Tables and Dashboards. Assists with the collection, analysis, and preparation of data for both internal and external reporting. Participates in the revision of data collection and extraction to meet new SUNY reporting requirements. Assists with the design and completion of ad hoc reports to assist various committees, departments, and administrators as assigned. Assures data accuracy and integrity. Performs other related duties as required/assigned. Required: Bachelor's Degree in Computer Science or a related field and three (3) years of appropriate professional experience in systems maintenance. Applicants must interact and communicate effectively with diverse populations, foster inclusion, and promote equal access and treatment for groups traditionally under-represented in higher education. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge in the areas of computer/network technology and maintenance, information systems management, project management, etc. Knowledge of data processing systems, concepts, and methodologies. Knowledge of local and wide area networks. Skill in written and verbal communication. Skill in directing employees in a data processing environment. Skill in implementing effective and innovative software development methodologies. Ability to analyze prioritizes, organize, and solve problems. Ability to communicate technical concepts to technical and non-technical audiences. Ability to read, write, and communicate effectively. $47,589 - $62,000 for well-qualified individuals. Salary is determined based upon experience and education in accordance with the collective bargaining agreement as well as internal equity. The College offers a comprehensive benefits package that includes medical, vision, and dental insurance, long term disability, generous leave policies, paid holidays, pre-tax flexible spending accounts, tax-deferred Compensation, NYS retirement, as well as employee and dependent tuition waivers. To Apply: For additional information about the College and this posting, please visit , and select "Careers at Jefferson". You may then apply by selecting the "Apply Now" button. The following documentation is required: Letter of application (cover letter) Résumé Unofficial transcripts for college degree(s) earned Contact information for three professional references listed on the employment application Please Note: All required materials must be submitted by the stated deadline. Incomplete applications or those missing required documents at the time of review may not be considered by the search committee. Review of complete applications will begin immediately. For consideration, completed applications must be received by August 24, 2026. Finalists will be responsible for interview-related expenses. Final candidates are subject to a pre-employment criminal background investigation. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
08/27/2026
Full time
Jefferson Community College Watertown, New York Programmer/Information Systems Specialist Jefferson Community College, Watertown, New York, a member of the State University of New York (SUNY) system, is conducting a search for a Programmer/Information Systems Specialist. This position provides users with training, integration, troubleshooting, and reporting for integrated ERP software and related systems. In addition, this position will be required to develop and modify some code using PL/SQL. Experience with Unix Shell Scripts preferred. Position also serves as a key member of the Information Technology Support Team. Professional staff are expected to advance the College's focus on student success and completion and will work closely with the College's leadership to advance the mission of the Strategic Plan. MAIN JOB TASKS AND RESPONSIBILITIES Provides support and supplemental training to functional offices for enterprise class software including 3rd party interfaces. Manages software upgrades and enhancements including new functionality. Maintains knowledge of new releases and provides advice and information to technical and functional personnel. Engages in troubleshooting and ongoing maintenance of information systems. Provides advanced reporting using BI tools for functional offices. Prepares data extracts for data analysis. Assists users with reporting tools such as Pivot Tables and Dashboards. Assists with the collection, analysis, and preparation of data for both internal and external reporting. Participates in the revision of data collection and extraction to meet new SUNY reporting requirements. Assists with the design and completion of ad hoc reports to assist various committees, departments, and administrators as assigned. Assures data accuracy and integrity. Performs other related duties as required/assigned. Required: Bachelor's Degree in Computer Science or a related field and three (3) years of appropriate professional experience in systems maintenance. Applicants must interact and communicate effectively with diverse populations, foster inclusion, and promote equal access and treatment for groups traditionally under-represented in higher education. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge in the areas of computer/network technology and maintenance, information systems management, project management, etc. Knowledge of data processing systems, concepts, and methodologies. Knowledge of local and wide area networks. Skill in written and verbal communication. Skill in directing employees in a data processing environment. Skill in implementing effective and innovative software development methodologies. Ability to analyze prioritizes, organize, and solve problems. Ability to communicate technical concepts to technical and non-technical audiences. Ability to read, write, and communicate effectively. $47,589 - $62,000 for well-qualified individuals. Salary is determined based upon experience and education in accordance with the collective bargaining agreement as well as internal equity. The College offers a comprehensive benefits package that includes medical, vision, and dental insurance, long term disability, generous leave policies, paid holidays, pre-tax flexible spending accounts, tax-deferred Compensation, NYS retirement, as well as employee and dependent tuition waivers. To Apply: For additional information about the College and this posting, please visit , and select "Careers at Jefferson". You may then apply by selecting the "Apply Now" button. The following documentation is required: Letter of application (cover letter) Résumé Unofficial transcripts for college degree(s) earned Contact information for three professional references listed on the employment application Please Note: All required materials must be submitted by the stated deadline. Incomplete applications or those missing required documents at the time of review may not be considered by the search committee. Review of complete applications will begin immediately. For consideration, completed applications must be received by August 24, 2026. Finalists will be responsible for interview-related expenses. Final candidates are subject to a pre-employment criminal background investigation. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
BHE GT&S JOB DESCRIPTION BHE GT&S has an exciting opportunity as a Technical Specialist 1 - Compression, Technical Specialist 2 - Compression or Sr. Technical Specialist - Compression located at either our Chambersburg Station location at our Chambersburg, PA or Crayne Station Waynesburg, PA. RESPONSIBILITIES Analyze, troubleshoot, and repair electrical distribution, protection, and control systems, including replacement and configuration of component parts. Perform comprehensive testing on substation apparatus (e.g., power factor testing, turns ratio testing, megger tests) and all analytical tests required to ensure reliable operation. Operate substation and station equipment, including switching and grounding activities. Work with Engineering to manage relay settings, passwords, Management of Change processes, and system adjustments. Maintain and test solid-state and microprocessor-based relays, meters (KWH/KW), recorders (sequential event, digital fault), and SCADA-related controls. Support maintenance and calibration of associated station equipment such as generators, motors, variable frequency drives (VFDs), circuit breakers, AC inverters, DC chargers, batteries, HVAC systems, and instrumentation. Recommend and monitor preventive maintenance software and systems Perform site inspections, walk-downs, and maintain accurate drawings and configuration control documentation. Adhere to all applicable safety rules and protocols, including NFPA 70 (National Electric Code), NFPA 70E (Electrical Safety in the Workplace), and Department of Transportation (DOT) regulations. Provide guidance and training to less experienced technicians and operators as needed. May work independently or with others, occasionally work long hours during emergency conditions. Be responsible for tools, test equipment, and vehicles. Experience with synchronous motor systems Preferred Experience Experience in power generation, natural gas processing, petrochemical, or large industrial plant environments. Experience working with GE, SEL, and Beckwith relays. Proficiency in using electrical test equipment, relay software, and relay test equipment. Knowledge of SCADA and remote-control systems. Knowledge, Skills, and Abilities : Deep understanding of plant electrical power generation and distribution systems, and plant utilities (air, water, gas, etc.). Applied knowledge of protective and network relaying, electrical and control systems, including transformers, switchgear, MCCs, VFDs, lighting, HVAC, AC/DC systems, batteries, and control panels. Familiarity with environmental regulations, industrial electrical hazards, and safety requirements for rotating equipment, arc flash, and confined spaces. Strong analytical, deductive reasoning, and problem-solving skills. Excellent oral and written communication skills, including technical writing. Strong computer skills, including Microsoft Word, Excel, and Maximo or similar maintenance management systems. Ability to perform physical duties such as climbing, working at heights, confined space entry, and lifting. Capability to work independently, in teams, and occasionally in emergency or extended-hour conditions. Company housing may be available Technical Specialist I : Performs difficult and complex work requiring strong technical skills and significant knowledge and experience within the functional area or specific engineering discipline. Does not function as a technician in modifying, operating, or maintaining systems or equipment. Provides expert technical support, direction, and advice in analyzing and evaluating systems, equipment, and programs. Plans and conducts work requiring judgment in the independent evaluation, selection, adaptation, and modification of standard techniques, procedures, and criteria. Devises new approaches to problems encountered and develops engineering criteria, ensuring compliance with design criteria and standards. Implements technology within an engineering field. Focuses on the practical application of engineering theories. Determines how to make the designs and plans of engineer's work. Applies scientific and engineering principles and methods, along with technical skills, to support engineering activities. May perform product improvement, testing, field engineering, development, manufacturing construction systems development, quality control, and operational engineering. May perform some design and theoretical work but does not possess the educational background to function as an engineer. May perform the same work as titled Engineers but possesses an engineering degree which is not ABET accredited. May provide technical project management, including scoping, scheduling, budget development, cost tracking, and oversight of complex projects to meet cost and time objectives. Technical Specialist II : In addition to the responsibilities listed for Technical Specialist I, the Technical Specialist II will : Serve at the intermediate and fully proficient level in the Technical Specialist series Be distinguished from the Technical Specialist I by increased complexity in the application of technical and engineering skills and knowledge Sr. Technical Specialist : In addition to the responsibilities listed for Technical Specialist II, the Sr. Technical Specialist will : Serve as the top progression level in the Technical Specialist series Be distinguished from the Technical Specialist 2 by the increased complexity in the application of technical and engineering skills and knowledge Relocation assistance for this position is available dependent upon meeting eligibility requirements. QUALIFICATIONS Technical Specialist 1 : 0-2 years of relevant experience and competencies in applicable discipline. Basic knowledge of engineering principles, theories, and practices. Ability to learn and successfully apply basic knowledge, techniques, skills, and modern tools of mathematics, science, engineering, and technology to solve broadly-defined engineering problems appropriate to the discipline. Ability to learn and design systems, components, or processes meeting specified needs for broadly-defined engineering problems appropriate to the discipline. Good oral, written, and graphical communication skills required, including basic technical writing skills. Ability to learn and conduct standard tests, measurements, and experiments. Ability to function as a member on a technical team. Organizational skills. Ability to prioritize and manage multiple tasks. Basic knowledge of computers, keyboarding skills, and the use of Microsoft Office programs and applicable software programs. Demonstrates questioning attitude, problem solving, analytical, and abstract thinking skills. Technical Specialist 2 : In addition to the qualifications listed for the Technical Specialist 1 - Compression, the Sr Technical Specialist - Compression will possess the following: 3 years of relevant experience and demonstrated competencies in applicable discipline Knowledge of engineering principles, theories and practices Ability to apply knowledge, techniques, skills, and modern tools of mathematics, science, engineering, and technology to solve broadly defined engineering problems appropriate to the discipline Ability to design systems, components, or processes, meeting specified needs for broadly defined engineering problems appropriate to the discipline Effective oral, written, and graphical communication skills, including technical writing Ability to identify and use appropriate technical literature Ability to conduct standard tests, measurements, and experiments Ability to analyze and interpret results to improve processes Ability to function effectively independently and as a member on a technical team Organizational and project management skills Proficient personal computer skills, including knowledge of applicable software programs Sr. Technical Specialist : In addition to the qualifications listed for the Technical Specialist 2 - Compression, the Sr Technical Specialist - Compression will possess the following: 5+ years of relevant experience and demonstrated competencies in applicable discipline. Thorough knowledge of turbines and centrifugal compressors Programming experience preferably with RS Logix 5000 Ability to use and interpret drawings, schematics, technical data and similar documentation Working knowledge of applicable regulations (DOT, EPA, OSHA, etc.), engineering standards, policies and procedures Excellent analytical skills necessary to identify, evaluate and resolve mechanical problems Strong computer skills (Word, Excel, etc.) and ability to learn new applications Effective oral and written communication skills Effective analytical, problem-solving, and decision-making skills Ability to prioritize and handle multiple tasks and projects concurrently Ability to work effectively with others in a team environment Education Bachelor (Typically four years of related . click apply for full job details
08/25/2026
Full time
BHE GT&S JOB DESCRIPTION BHE GT&S has an exciting opportunity as a Technical Specialist 1 - Compression, Technical Specialist 2 - Compression or Sr. Technical Specialist - Compression located at either our Chambersburg Station location at our Chambersburg, PA or Crayne Station Waynesburg, PA. RESPONSIBILITIES Analyze, troubleshoot, and repair electrical distribution, protection, and control systems, including replacement and configuration of component parts. Perform comprehensive testing on substation apparatus (e.g., power factor testing, turns ratio testing, megger tests) and all analytical tests required to ensure reliable operation. Operate substation and station equipment, including switching and grounding activities. Work with Engineering to manage relay settings, passwords, Management of Change processes, and system adjustments. Maintain and test solid-state and microprocessor-based relays, meters (KWH/KW), recorders (sequential event, digital fault), and SCADA-related controls. Support maintenance and calibration of associated station equipment such as generators, motors, variable frequency drives (VFDs), circuit breakers, AC inverters, DC chargers, batteries, HVAC systems, and instrumentation. Recommend and monitor preventive maintenance software and systems Perform site inspections, walk-downs, and maintain accurate drawings and configuration control documentation. Adhere to all applicable safety rules and protocols, including NFPA 70 (National Electric Code), NFPA 70E (Electrical Safety in the Workplace), and Department of Transportation (DOT) regulations. Provide guidance and training to less experienced technicians and operators as needed. May work independently or with others, occasionally work long hours during emergency conditions. Be responsible for tools, test equipment, and vehicles. Experience with synchronous motor systems Preferred Experience Experience in power generation, natural gas processing, petrochemical, or large industrial plant environments. Experience working with GE, SEL, and Beckwith relays. Proficiency in using electrical test equipment, relay software, and relay test equipment. Knowledge of SCADA and remote-control systems. Knowledge, Skills, and Abilities : Deep understanding of plant electrical power generation and distribution systems, and plant utilities (air, water, gas, etc.). Applied knowledge of protective and network relaying, electrical and control systems, including transformers, switchgear, MCCs, VFDs, lighting, HVAC, AC/DC systems, batteries, and control panels. Familiarity with environmental regulations, industrial electrical hazards, and safety requirements for rotating equipment, arc flash, and confined spaces. Strong analytical, deductive reasoning, and problem-solving skills. Excellent oral and written communication skills, including technical writing. Strong computer skills, including Microsoft Word, Excel, and Maximo or similar maintenance management systems. Ability to perform physical duties such as climbing, working at heights, confined space entry, and lifting. Capability to work independently, in teams, and occasionally in emergency or extended-hour conditions. Company housing may be available Technical Specialist I : Performs difficult and complex work requiring strong technical skills and significant knowledge and experience within the functional area or specific engineering discipline. Does not function as a technician in modifying, operating, or maintaining systems or equipment. Provides expert technical support, direction, and advice in analyzing and evaluating systems, equipment, and programs. Plans and conducts work requiring judgment in the independent evaluation, selection, adaptation, and modification of standard techniques, procedures, and criteria. Devises new approaches to problems encountered and develops engineering criteria, ensuring compliance with design criteria and standards. Implements technology within an engineering field. Focuses on the practical application of engineering theories. Determines how to make the designs and plans of engineer's work. Applies scientific and engineering principles and methods, along with technical skills, to support engineering activities. May perform product improvement, testing, field engineering, development, manufacturing construction systems development, quality control, and operational engineering. May perform some design and theoretical work but does not possess the educational background to function as an engineer. May perform the same work as titled Engineers but possesses an engineering degree which is not ABET accredited. May provide technical project management, including scoping, scheduling, budget development, cost tracking, and oversight of complex projects to meet cost and time objectives. Technical Specialist II : In addition to the responsibilities listed for Technical Specialist I, the Technical Specialist II will : Serve at the intermediate and fully proficient level in the Technical Specialist series Be distinguished from the Technical Specialist I by increased complexity in the application of technical and engineering skills and knowledge Sr. Technical Specialist : In addition to the responsibilities listed for Technical Specialist II, the Sr. Technical Specialist will : Serve as the top progression level in the Technical Specialist series Be distinguished from the Technical Specialist 2 by the increased complexity in the application of technical and engineering skills and knowledge Relocation assistance for this position is available dependent upon meeting eligibility requirements. QUALIFICATIONS Technical Specialist 1 : 0-2 years of relevant experience and competencies in applicable discipline. Basic knowledge of engineering principles, theories, and practices. Ability to learn and successfully apply basic knowledge, techniques, skills, and modern tools of mathematics, science, engineering, and technology to solve broadly-defined engineering problems appropriate to the discipline. Ability to learn and design systems, components, or processes meeting specified needs for broadly-defined engineering problems appropriate to the discipline. Good oral, written, and graphical communication skills required, including basic technical writing skills. Ability to learn and conduct standard tests, measurements, and experiments. Ability to function as a member on a technical team. Organizational skills. Ability to prioritize and manage multiple tasks. Basic knowledge of computers, keyboarding skills, and the use of Microsoft Office programs and applicable software programs. Demonstrates questioning attitude, problem solving, analytical, and abstract thinking skills. Technical Specialist 2 : In addition to the qualifications listed for the Technical Specialist 1 - Compression, the Sr Technical Specialist - Compression will possess the following: 3 years of relevant experience and demonstrated competencies in applicable discipline Knowledge of engineering principles, theories and practices Ability to apply knowledge, techniques, skills, and modern tools of mathematics, science, engineering, and technology to solve broadly defined engineering problems appropriate to the discipline Ability to design systems, components, or processes, meeting specified needs for broadly defined engineering problems appropriate to the discipline Effective oral, written, and graphical communication skills, including technical writing Ability to identify and use appropriate technical literature Ability to conduct standard tests, measurements, and experiments Ability to analyze and interpret results to improve processes Ability to function effectively independently and as a member on a technical team Organizational and project management skills Proficient personal computer skills, including knowledge of applicable software programs Sr. Technical Specialist : In addition to the qualifications listed for the Technical Specialist 2 - Compression, the Sr Technical Specialist - Compression will possess the following: 5+ years of relevant experience and demonstrated competencies in applicable discipline. Thorough knowledge of turbines and centrifugal compressors Programming experience preferably with RS Logix 5000 Ability to use and interpret drawings, schematics, technical data and similar documentation Working knowledge of applicable regulations (DOT, EPA, OSHA, etc.), engineering standards, policies and procedures Excellent analytical skills necessary to identify, evaluate and resolve mechanical problems Strong computer skills (Word, Excel, etc.) and ability to learn new applications Effective oral and written communication skills Effective analytical, problem-solving, and decision-making skills Ability to prioritize and handle multiple tasks and projects concurrently Ability to work effectively with others in a team environment Education Bachelor (Typically four years of related . click apply for full job details
Description: Job Title: Consumer Lending Manager Department: Consumer Lending Reports to: Vice President of Consumer Lending Hours per Week: 40 hrs./week Salary Exempt Company Summary Welcome to Financial Plus Credit Union (FPCU) - 'The Place where it's Possible.' At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact. Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU - where you aren't just making a living but joining a PLACE where you can REACH your goals. Position Summary The Consumer Lending Manager is responsible for overseeing both the Consumer Loan Officer team, the Consumer Lending Operation Specialists, and the Loan Support Clerk, ensuring strong operational performance, underwriting consistency, member experience, and overall operational effectiveness. This role combines day-to-day leadership of lending and loan support staff with strategic oversight responsibilities focused on evaluating lending performance, identifying trends and opportunities, recommending operational improvements, and supporting initiatives designed to achieve organizational production, service, and portfolio growth goals while maintaining sound lending practices, operational consistency, and appropriate risk management. The Consumer Lending Manager works closely with the VP of Consumer Lending, Consumer Lending Processing Manager, Consumer Lending Systems Analyst, and other departments to support operational efficiency, process improvements, strategic initiatives, and organizational growth. This role balances production leadership, member service, operational collaboration, risk management, and employee development while ensuring compliance with all regulatory requirements. Essential Functions & Primary Responsibilities Oversee the Loan Officers, Consumer Lending Operations Specialists, and Loan Support Clerk, ensuring strong member experience, service consistency, operational effectiveness, underwriting quality, credit risk management and overall lending operational effectiveness. Provide leadership, direction, coaching, and performance management to lending and loan support staff while fostering a culture of accountability, collaboration, continuous improvement, and professional development. Support organizational consumer lending growth objectives through strategic leadership, operational analysis, production monitoring, and data-driven recommendations. Analyze lending production trends, pull-through ratios, application sources, operational performance, and portfolio growth opportunities to identify areas requiring improvement or strategic focus. Provide recommendations to senior leadership regarding operational changes, workflow improvements, staffing needs, product enhancements, promotional opportunities, service strategies, and process efficiencies to support organizational lending goals. Monitor loan application conversion metrics, funded loan ratios, turnaround times, productivity, and member experience trends to identify opportunities for improvement. Coach and develop team on underwriting consistency, operational effectiveness, product knowledge, member experience expectations, and lending best practices. Partner with internal departments to support lending knowledge, workflow alignment, operational consistency, and member experience throughout the lending process. Identify development opportunities and assist in preparing team members for increased responsibilities and future leadership opportunities. Assist with escalated lending decisions, exception requests, member concerns, and complex lending situations while balancing member experience, organizational policy, and risk management. Ensure lending decisions, exception handling, and operational processes are consistently documented and aligned with organizational policies, procedures, and risk tolerance. Partner closely with the Consumer Loan Processing Manager to ensure seamless workflow coordination, efficient handoffs, funding timeliness, and operational consistency throughout the loan lifecycle. Collaborate with Retail Delivery, Digital, Processing, Indirect Lending, Marketing, and other departments to improve workflows, reduce member friction, and enhance the overall lending experience. Participate in cross-functional projects and process improvement initiatives supporting consumer lending efficiency, scalability, and member service. Partner with the Consumer Lending Systems Analyst to identify operational inefficiencies, support workflow enhancements, participate in user acceptance testing, and assist with implementation and adoption of lending technology initiatives. Provide operational input and feedback regarding loan origination systems, workflow tools, automation opportunities, and process improvements. Monitor and manage departmental performance metrics including funded loan volume, application conversion, approval ratios, turnaround times, productivity, service standards, member experience, and portfolio trends. Utilize production reporting and operational analytics to identify performance gaps, process inefficiencies, and opportunities for growth, operational improvement, and enhanced member experience. Utilize reporting and analytics to identify trends, improve operational performance, and support strategic decision-making. Analyze lending performance, portfolio trends, operational data, and member experience feedback to identify opportunities for growth and improvement. Support strategic lending initiatives, promotional campaigns, and market growth efforts in partnership with senior leadership and marketing. Maintain and improve member service by ensuring inquiries, applications, and member issues are handled professionally, consistently, and promptly. Conduct quality reviews and audits to ensure lending accuracy, operational consistency, compliance, and proper documentation. Stay up to date on industry trends, lending laws, operational best practices, and product innovations to recommend improvements and new opportunities. Assist in budgeting, forecasting, and strategic planning for the consumer lending division. Work collaboratively with third-party vendors, partners, and internal stakeholders to support lending operations and organizational initiatives. Oversee the processing and management of title work, loan payoffs, release of liens, and UCC filings. Promote a positive team environment, encouraging collaboration and high-quality service. Ensure employees have the tools, materials, and training necessary for success. Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary. Must ensure subordinates are also compliant with such laws and regulations. Must be bondable. Perform other duties as assigned. Requirements: Education & Qualifications Bachelor's degree in Finance, Business Administration, or related field; or equivalent work experience. 3 to 5 years of previous consumer lending experience with a proven performance record, with leadership or management experience preferred. Strong understanding of consumer lending regulations, underwriting principles, operational workflows, and member service expectations. Experience leading teams in a fast-paced lending environment focused on balancing growth, service, operational efficiency, and risk management. Experience working with loan origination systems, workflow automation, reporting tools, and lending technology platforms preferred. Strong communication, coaching, organizational leadership, and relationship-building skills. Ability to analyze operational data and utilize reporting to drive performance improvements and strategic decision-making. Candidate must have a thorough understanding of the Loan Policy and Guidelines. Candidate must be knowledgeable of Credit Unions product and services and demonstrate the ability to cross-sell and build deeper relationships with our membership. This position requires an understanding of basic computer skills including Microsoft 365 suite applications. Skills and Abilities Strong leadership and management skills with the ability to motivate, coach, and develop high-performing teams. Strong analytical and organizational skills with the ability to evaluate operational performance and make data-driven decisions. Exceptional problem-solving skills with a solution-oriented mindset. Detail-oriented with a strong focus on operational consistency, compliance, and member experience. Ability to handle multiple priorities in a fast-paced environment while meeting deadlines. Strong interpersonal, verbal, and written communication skills. Ability to build collaborative relationships across departments and effectively navigate operational challenges. Presents a positive and professional image to members and team members through effective and courteous verbal and written communications. . click apply for full job details
08/20/2026
Full time
Description: Job Title: Consumer Lending Manager Department: Consumer Lending Reports to: Vice President of Consumer Lending Hours per Week: 40 hrs./week Salary Exempt Company Summary Welcome to Financial Plus Credit Union (FPCU) - 'The Place where it's Possible.' At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact. Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU - where you aren't just making a living but joining a PLACE where you can REACH your goals. Position Summary The Consumer Lending Manager is responsible for overseeing both the Consumer Loan Officer team, the Consumer Lending Operation Specialists, and the Loan Support Clerk, ensuring strong operational performance, underwriting consistency, member experience, and overall operational effectiveness. This role combines day-to-day leadership of lending and loan support staff with strategic oversight responsibilities focused on evaluating lending performance, identifying trends and opportunities, recommending operational improvements, and supporting initiatives designed to achieve organizational production, service, and portfolio growth goals while maintaining sound lending practices, operational consistency, and appropriate risk management. The Consumer Lending Manager works closely with the VP of Consumer Lending, Consumer Lending Processing Manager, Consumer Lending Systems Analyst, and other departments to support operational efficiency, process improvements, strategic initiatives, and organizational growth. This role balances production leadership, member service, operational collaboration, risk management, and employee development while ensuring compliance with all regulatory requirements. Essential Functions & Primary Responsibilities Oversee the Loan Officers, Consumer Lending Operations Specialists, and Loan Support Clerk, ensuring strong member experience, service consistency, operational effectiveness, underwriting quality, credit risk management and overall lending operational effectiveness. Provide leadership, direction, coaching, and performance management to lending and loan support staff while fostering a culture of accountability, collaboration, continuous improvement, and professional development. Support organizational consumer lending growth objectives through strategic leadership, operational analysis, production monitoring, and data-driven recommendations. Analyze lending production trends, pull-through ratios, application sources, operational performance, and portfolio growth opportunities to identify areas requiring improvement or strategic focus. Provide recommendations to senior leadership regarding operational changes, workflow improvements, staffing needs, product enhancements, promotional opportunities, service strategies, and process efficiencies to support organizational lending goals. Monitor loan application conversion metrics, funded loan ratios, turnaround times, productivity, and member experience trends to identify opportunities for improvement. Coach and develop team on underwriting consistency, operational effectiveness, product knowledge, member experience expectations, and lending best practices. Partner with internal departments to support lending knowledge, workflow alignment, operational consistency, and member experience throughout the lending process. Identify development opportunities and assist in preparing team members for increased responsibilities and future leadership opportunities. Assist with escalated lending decisions, exception requests, member concerns, and complex lending situations while balancing member experience, organizational policy, and risk management. Ensure lending decisions, exception handling, and operational processes are consistently documented and aligned with organizational policies, procedures, and risk tolerance. Partner closely with the Consumer Loan Processing Manager to ensure seamless workflow coordination, efficient handoffs, funding timeliness, and operational consistency throughout the loan lifecycle. Collaborate with Retail Delivery, Digital, Processing, Indirect Lending, Marketing, and other departments to improve workflows, reduce member friction, and enhance the overall lending experience. Participate in cross-functional projects and process improvement initiatives supporting consumer lending efficiency, scalability, and member service. Partner with the Consumer Lending Systems Analyst to identify operational inefficiencies, support workflow enhancements, participate in user acceptance testing, and assist with implementation and adoption of lending technology initiatives. Provide operational input and feedback regarding loan origination systems, workflow tools, automation opportunities, and process improvements. Monitor and manage departmental performance metrics including funded loan volume, application conversion, approval ratios, turnaround times, productivity, service standards, member experience, and portfolio trends. Utilize production reporting and operational analytics to identify performance gaps, process inefficiencies, and opportunities for growth, operational improvement, and enhanced member experience. Utilize reporting and analytics to identify trends, improve operational performance, and support strategic decision-making. Analyze lending performance, portfolio trends, operational data, and member experience feedback to identify opportunities for growth and improvement. Support strategic lending initiatives, promotional campaigns, and market growth efforts in partnership with senior leadership and marketing. Maintain and improve member service by ensuring inquiries, applications, and member issues are handled professionally, consistently, and promptly. Conduct quality reviews and audits to ensure lending accuracy, operational consistency, compliance, and proper documentation. Stay up to date on industry trends, lending laws, operational best practices, and product innovations to recommend improvements and new opportunities. Assist in budgeting, forecasting, and strategic planning for the consumer lending division. Work collaboratively with third-party vendors, partners, and internal stakeholders to support lending operations and organizational initiatives. Oversee the processing and management of title work, loan payoffs, release of liens, and UCC filings. Promote a positive team environment, encouraging collaboration and high-quality service. Ensure employees have the tools, materials, and training necessary for success. Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary. Must ensure subordinates are also compliant with such laws and regulations. Must be bondable. Perform other duties as assigned. Requirements: Education & Qualifications Bachelor's degree in Finance, Business Administration, or related field; or equivalent work experience. 3 to 5 years of previous consumer lending experience with a proven performance record, with leadership or management experience preferred. Strong understanding of consumer lending regulations, underwriting principles, operational workflows, and member service expectations. Experience leading teams in a fast-paced lending environment focused on balancing growth, service, operational efficiency, and risk management. Experience working with loan origination systems, workflow automation, reporting tools, and lending technology platforms preferred. Strong communication, coaching, organizational leadership, and relationship-building skills. Ability to analyze operational data and utilize reporting to drive performance improvements and strategic decision-making. Candidate must have a thorough understanding of the Loan Policy and Guidelines. Candidate must be knowledgeable of Credit Unions product and services and demonstrate the ability to cross-sell and build deeper relationships with our membership. This position requires an understanding of basic computer skills including Microsoft 365 suite applications. Skills and Abilities Strong leadership and management skills with the ability to motivate, coach, and develop high-performing teams. Strong analytical and organizational skills with the ability to evaluate operational performance and make data-driven decisions. Exceptional problem-solving skills with a solution-oriented mindset. Detail-oriented with a strong focus on operational consistency, compliance, and member experience. Ability to handle multiple priorities in a fast-paced environment while meeting deadlines. Strong interpersonal, verbal, and written communication skills. Ability to build collaborative relationships across departments and effectively navigate operational challenges. Presents a positive and professional image to members and team members through effective and courteous verbal and written communications. . click apply for full job details