17 jobs found

Job Description Job Description About the Role: Technology Consultants Inc is looking for a talented and driven Senior Database Management Specialist to join our team in Ashburn, VA. This is an exciting opportunity to take ownership of critical data infrastructure in a fast-paced, innovative consulting environment. If you're passionate about data integrity, performance, and scalability, we want to hear from you! Clearance: Active Public Trust in DHS or a component of DHS What You'll Be Doing The Database Developer will work with a team of database developers and database administrators to support an active program of application development - creating new structures, updating existing ones and managing data within large, complex databases. This is a great opportunity to learn a new domain and a new skillset in a dynamic environment. Required Skills and Experience: Bachelor's degree plus 5+ years in database development roles Experience in data profiling, cleansing, reporting, data staging, ETL jobs Strong experience creating complex SQL in complex data environments Strong experience troubleshooting, tuning SQL and writing performance queries Experience in writing DDL, DML and DCL Hands-on experience with PostgreSQL database development Experience writing Python scripts Experience with Git/version control AWS experience including data migration, validation, data pipelines, CloudWatch, Kibana and Dynatrace Ability to learn new tools quickly as needed to provide new ideas for solving problems Ability and desire to work with other program staff and customers to reach design decisions within given constraints Excellent diplomacy and communication skills with both clients and technical staff Preferred Skills and Experience: Experience working with federal government clients Experience with Oracle/DB2/SQLServer/MySQl/Terradata Experience with Databricks, PySpark, Liquibase, DMS Experience in database administration Experience with Agile methodology and use of Jira for tracking Must be willing to learn DB2 if not already a skill set About Us: Technology Consultants Inc has been a trusted partner in delivering innovative IT and data solutions to government clients. Our clients rely on us for our deep technical expertise, commitment to excellence, and ability to solve complex technology challenges.

Job Description Job Description Data & Evaluation Manager Department Programming Job Status Full-Time Reports To Senior Director of Advancement Job Type Regular Positions Supervised PT Data Coordinator FLSA Status Exempt Amount of Travel 10% Work Schedule M-F 10am-6pm, Hybrid Schedule, Occasional evenings and weekends POSITION SUMMARY The Data & Evaluation Manager leads Open Doors Academy's data management, analysis, reporting, and evaluation efforts. This position ensures that scholar and organizational data are accurate, secure, and effectively used to support program improvement, grant compliance, organizational learning, and strategic decision-making. The Data & Evaluation Manager works across departments and with external partners to coordinate data collection, maintain data systems, analyze outcomes, and translate complex information into clear dashboards, graphs, reports, presentations, and executive summaries. This position helps leadership, Board members, funders, school districts, and community partners understand ODA's performance, impact, and opportunities for improvement. ESSENTIAL RESPONSIBILITIES Data Management and Quality Lead organization-wide data collection, management, validation, and reporting processes. Develop and maintain clear data standards, standard operating procedures, reporting calendars, and documentation. Establish data-quality practices that promote accurate, complete, consistent, and timely information. Review data regularly to identify errors, missing information, inconsistencies, and reporting concerns. Work with department managers to resolve data issues and strengthen staff compliance with established procedures. Identify opportunities to simplify, improve, or automate data collection and reporting processes. Maintain the confidentiality and security of scholar, family, employee, and organizational information. Ensure compliance with FERPA, data-sharing agreements, grant requirements, and other applicable privacy standards. Data Systems and External Partnerships Serve as the primary administrator and internal expert for ODA's data management and reporting systems. Maintain system configurations, user access, permissions, reporting formats, and data integrity. Manage relationships with data software vendors and coordinate the resolution of system issues. Evaluate tools and system improvements that may strengthen organizational data capacity. Coordinate data exchanges with school districts, schools, evaluation partners, and community organizations. Strategic Analysis, Reporting & Evaluation Analyze program and organizational data to identify trends, strengths, performance gaps, risks, and opportunities. Translate complex data into clear, actionable dashboards, graphs, scorecards, reports, and presentations for technical and nontechnical audiences. Prepare monthly, quarterly, annual, and ad hoc reports that communicate scholar outcomes, organizational performance, and progress toward grant and program goals. Collaborate with Advancement and Programming leadership to align data collection, performance measures, grant requirements, and reporting needs. Support internal and third-party evaluations by coordinating data collection, analysis, reporting, and interpretation of findings. Ensure reports and visualizations are accurate, accessible, consistent, audience-appropriate, and supported by organized documentation for compliance and audit readiness. Collaboration and Organizational Support Partner with Programming, Advancement, Finance, Communications, and Executive Leadership to identify and address organizational data needs. Provide department managers with data procedures, tools, reporting guidance, and resources needed to support staff implementation. Serve as the primary internal resource for data-related questions and reporting requests. Participate in leadership, departmental, cross-functional, and external partner meetings as assigned. Maintain accurate records and complete required work by established deadlines. Promote ODA's mission, values, and commitment to scholar success. Contribute to a collaborative, equitable, inclusive, and continuously improving organizational culture. POSITION QUALIFICATIONS Education Bachelor's degree in data analytics, statistics, information systems, education, public administration, social sciences, nonprofit management, program evaluation, or a related field required. Experience At least three years of professional experience in data management, data analysis, program evaluation, educational data, nonprofit performance measurement, or a related field. Experience collecting, cleaning, validating, analyzing, and presenting data from multiple sources. Demonstrated experience developing dashboards, visualizations, presentations, or executive-level reports. Experience translating complex findings into clear and actionable information. Experience managing multiple projects and deadlines with a high level of accuracy. TECHNICAL SKILLS Required Advanced Microsoft Excel Microsoft Office 365 Database and CRM management Data cleaning, validation, and quality assurance Data analysis and reporting Dashboard development and data visualization Strong written and verbal communication skills Preferred Experience with one or more of the following is preferred: Power BI or Tableau Salesforce or similar CRM SQL Python or R Survey platforms (Qualtrics, SurveyMonkey, etc.) Experience working with educational or nonprofit data systems Candidates are not expected to have experience with every preferred platform. The ability to learn new systems and apply technology effectively is essential.

Job Description Job Description SCHOOL INFORMATION SYSTEMS DATA MANAGER POUGHKEEPSIE CITY SCHOOL DISTRICT QUALIFICATIONS: EITHER: A. Master's degree in Computer Science, Information Technology or a related field; OR B. Bachelor's degree in Computer Science, Information Technology or a related field and two (2) years of full-time paid work experience in the field of statistical analysis, educational measurement, or applied research design; OR C. An equivalent combination of education, training and experience between the limits of (A), (B), and (C) above. NOTE: Your degree or college credit must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. DUTIES: The Poughkeepsie City School District (PCSD) is committed to providing students and parents with pathways to opportunity that will lead to achievement and success. Through student-centered effective and transformational leadership, school and community engagement, and an unrelenting pursuit to achieve greater school outcomes for children, the Poughkeepsie City Schools is focused on developing and growing greater access, equity, opportunity, and quality across PCSD. This is a professional level work involving management of the student information systems in a school district. The incumbent of this position is responsible for the ongoing configuration, training and support services for end-users, management of data entry, ensuring data accuracy, coordination and support of integration with other district school information software, as well as management of all aspects of reporting and scheduling functions. Additionally, the incumbent serves as Chief Information Officer (CIO), with responsibility for analysis of data and development and improvement initiatives, related reports and statistics, and requirements. Work is performed under minimal supervision of school administrators, requiring the exercise of independent judgment in carrying out details of the work. Supervision may be provided to subordinate clerical and technical employees. TYPICAL WORK ACTIVITIES: The following is indicative of the level and type of activities performed by incumbents in this title. It is not meant to be all inclusive and does not preclude a supervisor from assigning activities not listed which could reasonably be expected to be performed by an employee in this title. 1. Manages all aspects of the implementation, utilization, and support of school/student information data system, and provides first level support; 2. Manages data collection from various school and community sources; 3. Organizes, systematizes, and integrates data, including necessary data preparation for analysis, district studies, state reports, etc.; 4. Oversees all school administration and student information software and database daily operations, implementation and use; 5. Manages user security, access and password generation, and troubleshoots related issues; 6. Identifies and provides training and first-line support for instructional and administrative staff with respect to school/student information databases, reporting requirements, and all other applicable functions; pans curriculum and staff development initiatives; 7. Ensures accurate production processes for report cards, progress reports and other system-generated communication to parents and community; 8. Monitors accuracy of data, statistics and reports, in compliance with all applicable data and records maintenance standards and requirements; responds to inquiries regarding statistical procedures, providing correspondence or reports as needed; 9. Collaborates with instructional and administrative staff to develop, customize and implement ongoing changes and improvement to school. Student information systems to meet school district needs and NYSED reporting requirements; 10. Directs or assists in data analysis and data system-related instructional improvement initiatives; 11. Support all school administration and student information software and database systems, and coordinates with IT department for maintenance, and upgrades; 12. Coordinates integration between all school/student data and information software and programs, and facilitates school/student information data team meetings and activities; 13. Assists with grants, applications, administration, special projects including testing and evaluating new system software; 14. Serves as a liaison to the NYS Regional Information Center (RIC), and attends all related RIC meetings; 15. Ensures districts compliance with any State Education Department data administration and reporting regulations, procedures, deadlines, including but not limited to VADIR and BEDS reporting; 16. Evaluates and recommends necessary upgrades and technological acquisitions related to school district data, information and communication systems on an ongoing basis. Full Performance Knowledge, Skills and Abilities: Knowledge of New York State assessments, school/student information systems and related software applications; Knowledge of database management systems and design methods; Knowledge of the procedures used in compiling, tabulating and verifying statistical data; Knowledge of computer hardware and software capabilities; Ability to analyze database requirements; Ability to prioritize and meet deadlines; Ability to manipulate data and to produce various formats, tables, charts, etc; Ability to plan and direct the work of others; Ability to communicate ideas clearly and effectively, both orally and in writing; Ability to establish and maintain effective working relationships; Ability to understand follow complex instructions; Personal characteristics necessary to perform the duties of the position; Physical condition commensurate with the demands of the position. APPOINTMENT: Appointment will be made by the Board of Education upon the recommendation of the Superintendent following assessment of training, experience, certifications, credentials and evaluation of service. Personal interviews shall be conducted where appropriate. SPECIAL REQUIREMENT: This position will be appointed provisionally. A Civil Service exam is required for a permanent appointment SALARY: Starting at $85,000 commensurate with experience Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools

About University of Massachusetts Amherst Foundation Established in 2003, the University of Massachusetts Amherst Foundation (UMAF), a private 501(c)(3) nonprofit organization, exists to raise philanthropic funds in support of the University of Massachusetts Amherst's mission and highest aspirations. Located on the Amherst campus and wholly dedicated to supporting the University's mission, UMAF is a separately governed nonprofit organization with its own health, wellness, and retirement benefits. UMAF serves the University of Massachusetts Amherst community by serving as a best practices resource for fundraising strategy and implementation. About the role The Senior Director of BI & Analytics sits within the Advancement Operations division and reports directly to the A ssociate Vice President of Advancement Operations. The role is part of a small team responsible for UMAF's data infrastructure, reporting, and business intelligence capabilities, built primarily on Snowflake, Tableau, and Salesforce Education Cloud (UMAX). This person owns the end-to-end pipeline from data architecture to dashboard delivery. In partnership with the AVP, they set the team's technical direction, maintain data quality standards, and build the documentation and self-serve reporting layers that let Foundation staff act on data without requesting one-off pulls. A strong Senior Director leaves UMAF with cleaner, better-documented data than they found it, and a team that can build and maintain reporting without constant escalation. Success looks like leadership routinely making decisions from dashboards rather than requesting custom pulls. The right person connects business questions to data investigations, they don't wait to be handed a specification. They use AI tools as a natural part of their workflow, document as they go, and build things other people can open up and follow. Location : This is a full-time hybrid position and is open to employees in select US states: Massachusetts, New York, Connecticut, Rhode Island, New Jersey and New Hampshire. What you'll do Data Infrastructure & Architecture (30%) • Designs, builds, and maintains Snowflake reporting views and data pipelines that serve as UMAF's trusted source of truth for advancement data. • Partners with IT and UMAX (Salesforce Education Cloud) administrators to ensure reliable, auditable data flows between systems. • Manages ETL processes and data warehouse architecture to support the team's reporting and analytics needs. • Maintains data quality standards, including reconciliation processes that verify key figures against authoritative sources before any output is shared. • Evaluates data tools and infrastructure against current and anticipated organizational needs. • Uses AI tools actively in analytical and documentation workflows, and sets expectations for the team to do the same. Reporting & Analytics (25%) • Develops and maintains Tableau dashboards and reports that give leadership actionable, reconciled data on fundraising performance, donor engagement, and advancement operations. • Builds and maintains the data dictionary and documentation layers that allow advancement staff to self-serve in UMAX. • Responds to analytical requests from leadership and advancement teams, translating data findings into clear, audience-appropriate recommendations. • Establishes and tracks KPIs and benchmarks for fundraising performance in partnership with leadership. Team Leadership (20%) • Serves as team lead for BI & Analytics, setting priorities, managing workload, and supporting professional development. • Reviews team outputs for accuracy, logic, and documentation quality before delivery. • Supports the AVP with hiring, performance management, and team planning. • Builds a team culture where documentation is the default and numbers are reconciled before they leave the team. Data Governance & Documentation (15%) • Builds and maintains a comprehensive data dictionary enabling self-serve reporting across UMAF departments. • Establishes and enforces data governance standards, including field definitions, data stewardship responsibilities, and change management processes. • Documents all reporting logic so any team member can trace and reproduce a figure independently. • Partners with Gift & Donor Services and Prospect Development to align data definitions and reporting standards across Advancement Operations. Other Duties as Assigned (10%) UMAF is building and growing, and this position will support those efforts with other duties and projects as assigned from time to time. Qualifications Required • Bachelor's degree in computer science, information systems, data analytics, or a related field, or equivalent professional experience. • 5+ years of experience in business intelligence, data analytics, or a closely related field. • Strong SQL skills and hands-on experience with data warehouse platforms (Snowflake preferred). • Experience designing and building Tableau dashboards and data visualizations. • Experience with CRM systems and fundraising or advancement databases. • Investigative mindset - moves from a business question to a line of inquiry to a finding, and knows when a number warrants a deeper look. • Demonstrated habit of documenting logic and methodology so others can trace and reproduce the work. • Active user of AI tools (such as Claude, ChatGPT, Copilot, or Cortex) as part of analytical and documentation workflows. • Strong analytical and problem-solving skills, with a track record of reconciling data to trusted sources. • Excellent written and verbal communication skills; comfortable translating data findings for both technical and non-technical audiences. • High degree of integrity, demonstrating respect for individuals at every level of an organization. • Ability to work effectively both independently and as a member of a team. Preferred • Experience with Salesforce Education Cloud or a comparable higher education CRM. • Prior experience in higher education advancement, nonprofit fundraising, or a mission-driven organization. Advancement domain knowledge is a plus; strong analytical instincts and documentation habits are weighted more heavily. • Familiarity with Snowflake architecture, including views, schemas, and role-based access control. • Experience building data dictionaries or self-serve reporting documentation. • Experience managing a CRM migration or major data platform transition. • Knowledge of data governance frameworks and master data management practices. Note: We're passionate about building a diverse team. If your experience is close, but not an exact match, please consider applying. Experience comes in many forms, and skills are transferable. We know that diverse teams make better decisions and deliver better results, which is why we're committed to adding new perspectives and encourage everyone to apply. BENEFITS 20 vacation days, 12 holidays, 12 sick days, 5 personal days, and 2 office closure days. 4-day summer work week. 401(k) plan. You contribute 5% and receive a 10% match. Health insurance packages for medical, dental, and vision. 16 weeks of paid parental leave to use within 1 year of childbirth. An additional 6 weeks available for the birthing parent. Part-time work for full-time pay for the first 4 weeks post parental leave. Learn more about our benefits . Proposed Annual Salary Range: $110,000 - $121,000 DIVERSITY, EQUITY AND INCLUSION At the UMass Amherst Foundation, we understand the value that diversity, equity, and inclusion bring to our workplace, our constituents, and our community. We welcome and value diversity in all its forms and recognize that a diverse and inclusive team strengthens our work and advances our mission. We recognize that the benefits of a diverse team are fully realized when people of all races, gender identities, ages, ethnicities, cultural heritages and nationalities; educational backgrounds; religious and political beliefs; sexual orientations; abilities; and socioeconomic and veteran status are valued, respected, and included at every level. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact to request accommodation. OUR VALUES Connection • Build meaningful relationships rooted in trust, respect, and belonging. Courage • Show up with integrity, embrace challenges, and lead through uncertainty. Curiosity • Commit to learning-for yourself and others-and create a culture where everyone can thrive. Questions regarding the position or anything else related to careers with UMAF may be directed to the People & Culture team at Compensation details: 00 Yearly Salary PI9fddf758d0cf-2208

Security Clearance Required: Active TS/SCI with Full Scope Polygraph (FSP) Do you enjoy solving complex infrastructure and software challenges? If you're passionate about managing bare-metal environments, configuring high-performance infrastructure, and automating large-scale deployments, this opportunity is for you. We are seeking a Senior Linux Systems Administrator to support a high-priority, mission-critical cybersecurity modernization program. In this role, you'll work within a large software development environment, ensuring enterprise systems remain secure, reliable, and highly available while implementing automated infrastructure to support next-generation malware analysis, cyber orchestration, and data enrichment capabilities. Required Skills Security Clearance: Active TS/SCI with Full Scope Polygraph (FSP). Linux Administration: Expert-level experience with Linux system administration, architecture, maintenance, and performance optimization. Infrastructure Automation: Strong proficiency using Ansible for configuration management and automated provisioning. Troubleshooting: Extensive experience diagnosing and resolving complex infrastructure, system, and environment bottlenecks. Virtualization & Container Orchestration: Hands-on experience deploying and managing VMware environments and Kubernetes clusters. Preferred Skills Enterprise Storage: Experience administering enterprise storage solutions, with preference for Pure Storage platforms. Database Administration: Experience administering and supporting MongoDB. Networking: Experience designing, deploying, upgrading, patching, and troubleshooting Cisco-based network environments. Network Performance: Strong ability to diagnose connectivity issues, resolve critical network outages, and optimize network performance by eliminating data bottlenecks.

Description: CarShield is seeking an experienced Database Administrator to join its growing database team. In this role, you'll be responsible for administering and optimizing our SQL Server environment, ensuring the availability, performance, security, and reliability of critical databases that support our business. You'll work closely with developers and IT teams to implement high-availability solutions, troubleshoot production issues, maintain backup and disaster recovery strategies, and continuously improve database performance and operational efficiency. Administer and monitor SQL Server instances across our on-premises environment Manage Always On Availability Groups, including failover, replica health, and AG job synchronization Own backup/restore strategies and DR testing to ensure RTO/RPO targets are met Performance-tune queries and workloads via execution plans, DMVs, wait stats, and indexing Manage SQL Server security - logins, roles, permissions auditing, and least-privilege enforcement Respond to production incidents, diagnose root causes, and implement durable fixes Collaborate with developers to review schema changes and query patterns before they hit production Monitor and maintain SQL Agent jobs, including Change Data Capture (CDC) Requirements: 5+ years of SQL Server DBA experience in a production environment Hands-on experience administering Always On Availability Groups Strong grasp of performance tuning - execution plans, index strategy, wait statistics Solid understanding of SQL Server security, auditing, and access control Experience with backup/restore, DR planning, and failover procedures Must be able to work on-site in St. Peters, MO 5 days/week Bachelor's in Computer Science, MIS, or equivalent experience Familiarity with Extended Events and Query Store preferred Exposure to Azure SQL or hybrid cloud environments preferred T/SQL Development when needed for project preferred Experience with data engineering and building data pipelines (ETL/ELT) preferred Pay Rate and Benefits Salary commensurate with experience Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional development opportunities. Basketball, and other recreation available on-site. Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! PIe91767eaaf37-3538

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Back-End Revenue Cycle Manager is responsible for managing the day-to-day activities of the billing staff to ensure accurate and timely billing of claims, review of denials, adjustments, and write-offs and monitor accounts receivable balances to ensure compliance with TrueCare goals. The Back-End RC Manager will also work collaboratively with Finance and Operations leaders to maximize revenues and Medical Staff Office credentialing to ensure providers are properly enrolled in health plans. Duties & Responsibilities: Manage the day-to-day operations of the RC department by providing direction, scheduling assignments, coordinating workflow, and assigning priorities. Develop training and performance standards and measures consistent with industry healthcare standards and ensure achievement of goals. Provide oversight of the billing cycle to maximize revenue and manage accounts receivable balances. Establish, implement, and provide direct oversight of departmental productivity standards ensuring accurate and timely submission of all claims to maximize potential revenue. Develop and implement feedback mechanisms for resolution of most frequent/costly denials in a timely fashion to improve billing efficiencies and cash flow. Ensure timely billing and collection of all Program Income, including Federal and State agencies, insurance companies, patients, and other third-party payers. Implement and maintain systems to audit billing submissions, payment posting, collections, denials, and adjustments including write-offs to ensure accuracy of accounts receivable, timely claims adjudication, and revenue maximization. Operationalize coding changes, program updates, and regulatory changes organization-wide, including RC, practice management (system and key players), and clinical operations. Assist, as needed, with billing/audit questions, ambulatory inquiries, education, database maintenance, statistical analysis, and processing of reviews of internal audits. Develop reports and analysis, as needed, to monitor revenue, quality, quantity, timely submissions, coding compliance, and general billing standards to meet Federal, State, health plan, and local requirements. Analyze trends of coding, charges, collections, adjustments, write offs, and accounts receivable balances and make appropriate changes to align staff and maximize revenue. In collaboration with the Revenue Cycle Director, ensure health plan information is up to date. In collaboration with Medical Staff Office, ensure timely insurance plan enrollment for providers. Manage daily, monthly, and annual close processes including the distribution of system generated financial reports. Assist in assuring that all billing department policies and procedures are accurately documented on PolicyTech by providing the Revenue Cycle Director with changes as they are identified. Ensure implementation of all billing and coding plans, programs, and projects among the team. Maintain a working knowledge of departmental coding operations and act as an in-house expert on issues pertaining to specialty coding and reimbursement. Assist in the annual independent audit as related to Program Income and Accounts Receivable matters. Provide responses to all internal and external audits as well as compliance audits and issues. Required Qualifications: Bachelor's degree from an accredited institution in business, healthcare administration, or a related field or an equivalent combination of education and professional experience in a related field. A minimum of two (2) years prior supervisory experience. A minimum of three (3) years of experience in healthcare operations, business, or administrative functions. Experience working in a community clinic or a Federally Qualified Health Center (FQHC). Knowledge of HIPAA privacy and security regulations. Working knowledge of CPT, ICD9 and ICD10 codes, third party payor reimbursement including community clinic or FQHC expertise, billing and insurance regulations, medical terminology, insurance benefits, and appeal processes. Knowledge of third-party billing and state and federal collection regulations. Experience with an electronic health record system. Proficiency in Microsoft Office suite products, including Outlook, Word, Excel, and PowerPoint. Desired Qualifications: Management experience. Experience in an ambulatory setting, with medical billing and collections. A minimum of one professional coding or healthcare compliance certification (such as Certified Coding Specialist - Physician-based, Certified Professional Coder, Registered Health Information Administrator, or Registered Health Information Technician). Two to three years of coding experience. Benefits: Competitive Compensation Competitive Time Off Low-cost health, dental, vision & life insurance Tuition Reimbursement, Employee Assistance program The pay range for this role is $90,776 to $136,165 on an annual basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 65 PI76ec9f6-

This position serves as the primary technical owner of the Court'sCase Management/Electronic Case Files (CM/ECF) system andrelated national and locally developed applications. The incumbentis responsible for the full lifecycle of these systems on Linuxservers, including a virtualized environment of 20+ VMs:installation, configuration, security, performance, automation, andday-to-day operational support. The role also includes administrationof the underlying Informix database and development of scripts andtools that improve reliability and efficiency. Because this Court originally developed several national applicationsstill used by other courts, the incumbent may assist with theirinstallation and support as needed. The position functions as a keytechnical liaison between judges, chambers, the Clerk's Office, andexternal users. This is a hands-on technical role that combines programming andsystems analysis with Linux systems administration, applicationownership, and database administration - a mix of proactive systemownership and responsive support for judges, chambers, and Clerk'sOffice staff.

Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Position Title: SQL DBA Location: Charlotte, NC Category: Information Technology Exempt/Non-Exempt: Exempt Full Time/Part Time: Full-Time Job Description: Job title: SQL Database Administrator- Hybrid Work Opportunity This position will work in our Charlotte office every Tuesday. Candidates must reside in the Charlotte, NC area. Company intro: Retirement Clearinghouse was voted one of the top places to work by Charlotte Magazine in 2024 and 2025! When you join the team, you'll make a real difference and can learn, grow and make a positive impact every day. At Retirement Clearinghouse we are helping millions of Americans preserve their retirement savings. We use innovative technology and provide exceptional customer service to help participants make informed decisions about their retirement accounts without using high pressure sales pitches. Job position description: We are looking for an experienced SQL Database Administrator. The ideal candidate will: Handle technical requests submitted by end users of RCH products and systems. Act quickly to analyze available data and determine root cause of the technical issues. Install and configure SQL database setups Implement database schemas, tables, views, and data objects based on best practices and company design standards Know and adhere to Enterprise Query Standards Work closely with the application support specialists and development team to implement data changes following company change management policies Work closely with the application support team on quarterly releases. Review and modify queries that are flagged as potentially harmful to production for scalability, availability, and potential efficiency gains Perform the migration of changes through development life cycle which includes test, stage and UAT environments and deployment into the production environment. Review new SQL Server features, trace-flag changes, and operational changes prior to SQL version migration or upgrade. Optimize and tune SQL code using execution plans, system DMVs, and third-party tools Create, update, and maintain database system diagrams and operation documentation, including data standards, procedures, and definitions Pay Range: 92k to 102k annually Top benefits or perks: As a team member at Retirement Clearinghouse, you'll enjoy: A culture that fosters a positive work life balance. Hybrid work opportunities. Competitive hourly rate with Bonus potential. 18 days of Paid Time Off per year, 5 sick days per year, 3 Floating Holidays per year (actual time off is prorated the first year and is based upon date of hire) Paid holidays Medical, dental, vision, short-term disability, long-term disability, life insurance benefits on day 1 of employment 401k eligibility and 100% vesting with employer matching on day 1 of employment. Professional Growth and Career Advancement Opportunities Training is provided to all new hires to help you achieve your goals and ensure your success! Upon successful completion of the onsite training, candidates will be permitted to work remotely on the same terms and conditions as other employees in the position. Employees who wish to work onsite may do so in our state-of-the-art office! Location: Retirement Clearinghouse is in the Ayrsley area located in Charlotte, NC, the second largest banking center in the United States. Salary Range: $92,000-$102,000 annually, commensurate with skills and experience Shift: Days Work Schedule: M-F Days EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Tags: DBA, SQL, SSIS, SSRS, Hybrid, SQL DBA Division: Retirement Clearinghouse LLC QUALIFICATIONS Bachelor's Degree in Information Technology or related field A minimum of 2 years of experience with MS SQL Server administration or combination of education and 2-4 years of relevant experience. Solid judgment, analytical and problem solution skills to identify and resolve matters of significance Experience working with SQL server Always ON Availability Groups High level of knowledge and adherence to Enterprise Query Standards High level of knowledge/Experience with T-SQL and PowerShell Experience evaluating SQL Queries using execution plans, DMVs, Profiler or Extended Events Experience with Data warehousing and Data warehousing tools is a plus Experience with WhereScape Red is a plus Flexibility and the ability to work in a fast-paced environment Solid judgment, analytical and problem solution skills to identify and resolve matters of significance Extreme attention to detail Superior organizational and time management skills Ability to multi-task, work independently and prioritize workload Ability to work under pressure and adapt to changing requirements and requests Candidates will be tested on the applicable knowledge base for the position. Retirement Clearinghouse is an EEO employer and participates in the E-Verify program. Pre-employment background checks, including drug screening, will be performed upon acceptance of offer of employment. Compensation details: 00 Yearly Salary PIac589070d9a4-7931

Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The System Administrator III, Health Systems (Epic MyChart) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator III, Health Systems (Epic MyChart) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Description Summary: The Imaging Administrator will work to ensure efficient and effective operations for a variety of departments that produce medical images. The responsibilities include but are not limited to, maintaining various imaging applications as applicable to multiple service lines (radiology, cardiology, etc.). This includes the design, development, coordination, and delivery of value-added services that support and enhance solutions that retrieve, analyze, enhance, and exchange digitized medical images. The Imaging Administrator will act as a liaison in all medical imaging initiatives. They will participate in overseeing and coordinating existing and new imaging-related initiatives. This Job will provide support to end users. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Administers and supports various radiology PACS, and cardiology PACS (Sectra, Lumedx, Merge Cardio, Philips ISCV) as well as advanced imaging applications, interfaces, and storage architecture(s) and related technologies (e.g., voice recognition). Serves as a key onsite IT resource for implementation and support of medical imaging applications at a facility. Provides support for hemodynamic systems (Merge Hemo, Philips XPer, GE Maclab) and electrophysiology mapping applications (Boston Scientific Rhythmia, Biosense Webster Carto 3). Coordinates and assists in DICOM SR mappings to ancillary systems. Operates as a liaison between vendors, BioMed, IS business partners, and ancillary support teams. Provide second-level support as a local medical imaging subject matter expert to resolve incidents or fulfill requests; provide status on user issues. Performs medical imaging application maintenance and testing. Provides input to division policies and procedures and training documentation for medical imaging applications and processes. Collaborates in the Imaging Team's development of standard medical imaging education & documentation. Delivers hands-on training for medical imaging applications. Reviews and provides input to Information Security plans regarding medical imaging security requirements to meet HIPAA requirements on medical imaging applications. Participates in special projects as needed. Responsible for the continued monitoring of the overall health of the imaging system(s). Works closely with department directors/managers to ensure timely and complete capture of digital image data into the medical imaging software application(s), as well as network transmission. Assists with the development and utilization of operating standards, policies, procedures, and industry best practices related to medical imaging. Compiles and analyzes support data and recommends procedural and educational changes as appropriate. Acts as liaison between departments on medical imaging initiatives and procedures, assisting with new medical imaging endeavors both invasive and non-invasive. Utilizes basic concepts, standards, and tools relating to database administration. Reads, analyzes, and interprets complex documents; able to identify/interpret technical requirements/specifications. Explains imaging technology concepts/requirements to technical and non-technical audiences. Works effectively on concurrent multidisciplinary initiatives. Conveys information effectively in verbal and written communication. Works well with all clinical disciplines and staff of all CHRISTUS facilities. Participates in a rotating on-call schedule with other CHRISTUS ministries. Documents support cases in appropriate IT Service Management (ITSM) for pattern tracking. Performs other duties as assigned. Job Requirements: Education/Skills Associate's degree in Healthcare or IT, or 4 years of experience in PACS administration in lieu of a degree required Bachelor's degree preferred Experience 2 years of related healthcare experience required Medical Imaging experience preferred Basic computer experience required Licenses, Registrations, or Certifications Registered by CIIP, PARCA, ARRT, RDMS, or CNMT preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Job Summary: In addition to the responsibilities listed below, this position leads the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriate. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience in application support. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

RCH1, a leader in retirement plan services, is seeking a skilled SQL Database Administrator (DBA) to enhance our IT team. As a crucial player in managing and safeguarding our database systems, the SQL DBA will focus on optimizing database performance, ensuring security, and executing flawless data migrations and back-ups. This role is pivotal in supporting our mission to provide seamless automatic rollover solutions and helping us reduce account cashouts while promoting account consolidation. By prioritizing database efficiency and integrity, the SQL DBA will directly contribute to RCH1's commitment to operational excellence and innovative financial solutions.

About the Team The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents. About the Location Collaborative Work Environment: At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote "flex day" (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success. About the Job This role works in the Phoenix Home Office - visa sponsorship, now or in the future, is not available for this role Sr. Business Systems Analyst, Supply Chain Position Summary The Sr. Business Systems Analyst is a key member of the Solutions team, responsible for designing, enhancing, and supporting scalable systems that power PetSmart's Supply Chain operations. This role partners closely with Supply Chain, IT, vendors, and cross-functional business teams to improve processes, strengthen system performance, and support the company's broader operational strategy. In this role, you will serve as a functional system administrator and subject matter expert for supply chain applications, including WMS platforms. You will use business process knowledge, data analysis, SQL, and system expertise to identify opportunities, solve complex problems, and deliver sustainable solutions that improve efficiency, visibility, and execution across the supply chain. Essential Duties and Responsibilities • Analyze supply chain business processes, identify improvement opportunities, and recommend scalable system and process solutions. • Partner with business stakeholders, IT teams, vendors, and operational leaders to support system enhancements, projects, and daily issue resolution. • Develop and execute project plans for identified improvement opportunities, including defining KPIs to measure success and business impact. • Use SQL and data analysis to create actionable insights that support Supply Chain decision-making. • Serve as a subject matter expert for WMS and related supply chain applications. • Support cross-functional projects, system configuration, testing, training, and process optimization. • Participate in a rotational on-call support schedule to help troubleshoot and resolve critical system issues, ensuring timely response and minimal operational disruption • Travel up to 25% to support projects, training, and process analysis. Supervisory Responsibility None Education and Experience • Bachelor's degree in Computer Science, Supply Chain Management, Retail, Business, or equivalent experience preferred. • 5+ years of relevant experience in business systems analysis, supply chain systems, systems functionality, or analytical process improvement. • Strong understanding of supply chain management strategies, processes, and concepts preferred. • Proven ability to solve complex issues through data analysis, root cause investigation, and cross-functional collaboration. • Self-starter with the ability to identify and drive system-based process improvements and cost-saving opportunities. • Demonstrated success supporting change management in a performance-driven environment. Technical Skills • Experience with relational databases and SQL, including Oracle, MS SQL, PostgreSQL, or similar platforms. • Experience with Manhattan or other warehouse, transportation, or distribution applications highly preferred. • Experience with Business Intelligence tools preferred. Additional Job Considerations This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients. Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results. On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team. This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position. About the Culture At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. We're more than a workplace, we're Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what's right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet-friendly environment , bring your pets to work and enjoy the on-site dog park! On-Site Events & Adoptions , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals "Top Dog" gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces "Sit & Stay" Café serving fresh breakfast and lunch options, snacks, & more " Lil Paws" NAEYC-accredited onsite childcare facility providing high-quality early education Paid Volunteer Opportunities to spend time doing good for causes close to heart Print Center and Business Services , Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

Technical Summary: The Systems Analyst III, Health Systems, Epic Bridges serves as a senior-level technical expert responsible for the design, implementation, optimization, and ongoing support of integrations between Epic and internal and external systems. This role leads the development and maintenance of HL7 interfaces, APIs, and interoperability solutions that support clinical, operational, and revenue cycle workflows while ensuring reliable, secure, and efficient data exchange across the enterprise. In addition to balancing project implementation and production support, this position partners closely with Epic application teams, infrastructure teams, vendors, and business stakeholders to design scalable integration solutions, troubleshoot complex production issues, and improve interface architecture. The analyst also provides technical leadership for large-scale initiatives, including system upgrades, acquisitions, and regulatory projects, while mentoring junior team members and serving as an escalation point for complex integration challenges. Success in this role requires advanced Epic Bridges expertise, strong healthcare interoperability knowledge, leadership, and the ability to influence technical decisions across cross-functional teams. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Technical Summary: The Systems Administrator III serves as a senior technical analyst within the Clinical Care and Patient Engagement Technologies organization, supporting the KP HealthConnect Specialties team. This role provides technical leadership in the design, implementation, optimization, and support of enterprise-scale healthcare technology solutions that enable high-quality clinical and operational outcomes. Working closely with market leaders, product managers, and cross-functional stakeholders, the Systems Administrator III translates complex business, clinical, and operational requirements into scalable, reliable, and secure technical solutions. The position plays a key role in driving system stability, performance, and continuous improvement while ensuring alignment with organizational standards and strategic objectives. The ideal candidate brings deep expertise in system administration, change management processes, leveraging industry best practices to manage production support, coordinate system enhancements, and ensure effective service delivery. This role requires strong analytical, problem-solving, and collaboration skills, along with the ability to lead technical initiatives, influence stakeholders, and support healthcare applications. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.