Amazon's Launch Operations Software team is seeking a Software Development Engineer III to design, build, and scale services that power global retail launches. You will own end-to-end systems enabling new products, markets, and features, working closely with operations and product teams to translate complex business requirements into resilient, high-availability software. In this customer-obsessed, data-driven environment, you'll architect distributed services, optimize performance, improve reliability, and mentor engineers while driving continuous improvement and operational excellence at global scale.
08/05/2026
Full time
Amazon's Launch Operations Software team is seeking a Software Development Engineer III to design, build, and scale services that power global retail launches. You will own end-to-end systems enabling new products, markets, and features, working closely with operations and product teams to translate complex business requirements into resilient, high-availability software. In this customer-obsessed, data-driven environment, you'll architect distributed services, optimize performance, improve reliability, and mentor engineers while driving continuous improvement and operational excellence at global scale.
MANTECH seeks a motivated, career and customer-oriented Network Engineer to join our team in Joint Base Andrews, MD. This is an onsite position. Responsibilities include but are not limited to: Perform Tier II and Tier III network engineering support, while designing advanced WAN, LAN, and data center solutions. Monitor and configure networks utilizing SolarWinds, Cisco DNAC, and Cisco ISE to analyze complex network requirements and ensure complete, functioning infrastructure. Create, maintain, and interpret highly detailed technical network diagrams, routing topology schemas, and robust hardware configuration baselines. Coordinate across large internal teams, stakeholders, and Sponsor authorities to drive infrastructure agendas and successfully navigate systems engineering processes. Participate in all phases of the ITIL Service Lifecycle, including submitting Change Requests and maintaining security event monitoring policies. Evaluate current network architectures, inventory complex routing pathways, and recommend process improvements to optimize performance and throughput. Deliver end-to-end functional analysis, requirements specification, cost estimation, and engineering package releases for customer production IT environments. Minimum Qualifications: High School Diploma or GED with 7+ years of progressively responsible experience in Network Engineering, Network Analysis, or a related technical discipline Cisco Certified Network Associate (CCNA) certification, or equivalent routing/switching technical certification, ex., Juniper Networks Certified Associate - Junos (JNCIA-Junos) DoD 8570.1 / DoD 8140.01 (IAT III Level) certification, ex., SecurityX, CCNP, CISA, CASP+ or CISSP Preferred Qualifications: Bachelors degree in an engineering discipline Experience using and administering SolarWinds alongside deep knowledge of Microsoft Windows Systems, HP SANs, and VMware products Advanced experience managing VPNs, GRE tunnels, routing protocols (BGP E/I, OSPF), VLANs, VRFs, and configuring KGs Strong familiarity with Cisco ACI, data center fabric best practices, Ansible, and Desired State Configuration (DSC) Practical knowledge of BICSI standards, terminating fiber and Cat 5 cabling, as well as familiarity with NSTISSAM TEMPEST/2-95 and CNSSAM TEMPEST/01-13 guidelines Clearance Requirements: Must have a current and active TS/SCI clearance. Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
08/04/2026
Full time
MANTECH seeks a motivated, career and customer-oriented Network Engineer to join our team in Joint Base Andrews, MD. This is an onsite position. Responsibilities include but are not limited to: Perform Tier II and Tier III network engineering support, while designing advanced WAN, LAN, and data center solutions. Monitor and configure networks utilizing SolarWinds, Cisco DNAC, and Cisco ISE to analyze complex network requirements and ensure complete, functioning infrastructure. Create, maintain, and interpret highly detailed technical network diagrams, routing topology schemas, and robust hardware configuration baselines. Coordinate across large internal teams, stakeholders, and Sponsor authorities to drive infrastructure agendas and successfully navigate systems engineering processes. Participate in all phases of the ITIL Service Lifecycle, including submitting Change Requests and maintaining security event monitoring policies. Evaluate current network architectures, inventory complex routing pathways, and recommend process improvements to optimize performance and throughput. Deliver end-to-end functional analysis, requirements specification, cost estimation, and engineering package releases for customer production IT environments. Minimum Qualifications: High School Diploma or GED with 7+ years of progressively responsible experience in Network Engineering, Network Analysis, or a related technical discipline Cisco Certified Network Associate (CCNA) certification, or equivalent routing/switching technical certification, ex., Juniper Networks Certified Associate - Junos (JNCIA-Junos) DoD 8570.1 / DoD 8140.01 (IAT III Level) certification, ex., SecurityX, CCNP, CISA, CASP+ or CISSP Preferred Qualifications: Bachelors degree in an engineering discipline Experience using and administering SolarWinds alongside deep knowledge of Microsoft Windows Systems, HP SANs, and VMware products Advanced experience managing VPNs, GRE tunnels, routing protocols (BGP E/I, OSPF), VLANs, VRFs, and configuring KGs Strong familiarity with Cisco ACI, data center fabric best practices, Ansible, and Desired State Configuration (DSC) Practical knowledge of BICSI standards, terminating fiber and Cat 5 cabling, as well as familiarity with NSTISSAM TEMPEST/2-95 and CNSSAM TEMPEST/01-13 guidelines Clearance Requirements: Must have a current and active TS/SCI clearance. Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
National Radio Astronomy Observatory
Albuquerque, New Mexico
The National Radio Astronomy Observatory (NRAO) seeks a Software Engineer III to develop and maintain scientific and data-intensive software supporting world-class radio telescopes. In this role, you will design, implement, and optimize applications and services that power astronomical observations, data processing pipelines, and control systems in a complex, distributed environment. Collaborating with scientists, engineers, and IT professionals, you will translate research and operational needs into robust, scalable solutions. NRAO offers a collaborative, mission-driven culture, cutting-edge technologies, and exceptional opportunities for professional growth in astronomy, telecommunications, and scientific computing.
08/02/2026
Full time
The National Radio Astronomy Observatory (NRAO) seeks a Software Engineer III to develop and maintain scientific and data-intensive software supporting world-class radio telescopes. In this role, you will design, implement, and optimize applications and services that power astronomical observations, data processing pipelines, and control systems in a complex, distributed environment. Collaborating with scientists, engineers, and IT professionals, you will translate research and operational needs into robust, scalable solutions. NRAO offers a collaborative, mission-driven culture, cutting-edge technologies, and exceptional opportunities for professional growth in astronomy, telecommunications, and scientific computing.
National Radio Astronomy Observatory
Charlottesville, Virginia
The National Radio Astronomy Observatory seeks a Systems Engineer II-III to design, implement, and support reliable computing and network systems for world-class radio telescopes. In this role, you will architect, deploy, and maintain Linux-based servers, storage, and networking that underpin astronomical data acquisition, processing, and scientific computing. You will collaborate closely with scientists and engineers to ensure system performance, security, and availability, automate infrastructure, document designs, and contribute to continuous improvement in a highly collaborative, research-focused environment.
08/02/2026
Full time
The National Radio Astronomy Observatory seeks a Systems Engineer II-III to design, implement, and support reliable computing and network systems for world-class radio telescopes. In this role, you will architect, deploy, and maintain Linux-based servers, storage, and networking that underpin astronomical data acquisition, processing, and scientific computing. You will collaborate closely with scientists and engineers to ensure system performance, security, and availability, automate infrastructure, document designs, and contribute to continuous improvement in a highly collaborative, research-focused environment.
Tech Summary: The IS Consultant III, Application Security position is a hands-on technical role responsible for supporting application security assessments and secure software development practices under the guidance of senior application security consultants. The role performs source code reviews, manual and automated security testing, vulnerability assessments, and security test data analysis for moderately complex technology initiatives. The consultant works with developers, DevOps teams, technology risk teams, and business stakeholders to integrate application security services, validate security findings, provide remediation guidance, and communicate risks to technical and nontechnical audiences. The role also supports continuous application assessment, security tool adoption, standardized security processes, metrics, reporting, and ongoing improvements across assigned business domains. Job Summary: In addition to responsibilities listed below, this position is responsible for reviewing application source code for potential security vulnerabilities under the guidance of more senior application security consultants by performing manual and automated security testing on applications in a running state (DAST); working with DevOps teams to integrate application security services; training DevOps personnel and developers to use application security tools; working one-on-one with developers to help them understand security vulnerabilities at hand and to identify/suggest remediation plans; and recommending application security training paths. This also includes responsibility for protecting applications in production by enrolling them for continuous assessment of existing and emerging threats, evaluating web application firewalls; tuning WAF rules; reviewing alerts; and identifying issues as appropriate. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Effectively communicates investigative findings to non-technical audiences. Works with technology risk teams and business stakeholders to respond to and remediate identified issues, and determine the best approach for improving security posture. Provides recommendations to team or department leadership on how to remediate issues identified through security testing processes. Identifies the impact of security test plans on upstream and downstream solution components. Follows established processes to ensure KPI goals are obtained and performance metrics are tracked on an ongoing basis. Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized security tools, templates, and processes across assigned business domain(s). Performs security test data analysis in support of security vulnerability assessment processes, including root cause analysis. Executes the vulnerability assessment and penetration testing plan, methodologies, and standard processes for moderately complex technology initiatives across multiple IT domains by analyzing business and technology requirements. Researches and stays abreast of industry trends, emerging threats, best practices, and cutting edge techniques to creatively discover and exploit vulnerabilities, and recommend security solutions for technology systems. Generates scheduled reports (e.g., status updates, risk assessment reports, remediation reports) and provides regular security metrics to IT teams as appropriate. Minimum Qualifications: Minimum two (2) years software or application development experience. Bachelors degree in Business Administration, Computer Science, Social Science, Mathematics, or related field and Minimum three (3) years experience in IT or a related field, including Minimum one (1) year in information security, network engineering, or application development. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements: N/A
07/30/2026
Full time
Tech Summary: The IS Consultant III, Application Security position is a hands-on technical role responsible for supporting application security assessments and secure software development practices under the guidance of senior application security consultants. The role performs source code reviews, manual and automated security testing, vulnerability assessments, and security test data analysis for moderately complex technology initiatives. The consultant works with developers, DevOps teams, technology risk teams, and business stakeholders to integrate application security services, validate security findings, provide remediation guidance, and communicate risks to technical and nontechnical audiences. The role also supports continuous application assessment, security tool adoption, standardized security processes, metrics, reporting, and ongoing improvements across assigned business domains. Job Summary: In addition to responsibilities listed below, this position is responsible for reviewing application source code for potential security vulnerabilities under the guidance of more senior application security consultants by performing manual and automated security testing on applications in a running state (DAST); working with DevOps teams to integrate application security services; training DevOps personnel and developers to use application security tools; working one-on-one with developers to help them understand security vulnerabilities at hand and to identify/suggest remediation plans; and recommending application security training paths. This also includes responsibility for protecting applications in production by enrolling them for continuous assessment of existing and emerging threats, evaluating web application firewalls; tuning WAF rules; reviewing alerts; and identifying issues as appropriate. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Effectively communicates investigative findings to non-technical audiences. Works with technology risk teams and business stakeholders to respond to and remediate identified issues, and determine the best approach for improving security posture. Provides recommendations to team or department leadership on how to remediate issues identified through security testing processes. Identifies the impact of security test plans on upstream and downstream solution components. Follows established processes to ensure KPI goals are obtained and performance metrics are tracked on an ongoing basis. Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized security tools, templates, and processes across assigned business domain(s). Performs security test data analysis in support of security vulnerability assessment processes, including root cause analysis. Executes the vulnerability assessment and penetration testing plan, methodologies, and standard processes for moderately complex technology initiatives across multiple IT domains by analyzing business and technology requirements. Researches and stays abreast of industry trends, emerging threats, best practices, and cutting edge techniques to creatively discover and exploit vulnerabilities, and recommend security solutions for technology systems. Generates scheduled reports (e.g., status updates, risk assessment reports, remediation reports) and provides regular security metrics to IT teams as appropriate. Minimum Qualifications: Minimum two (2) years software or application development experience. Bachelors degree in Business Administration, Computer Science, Social Science, Mathematics, or related field and Minimum three (3) years experience in IT or a related field, including Minimum one (1) year in information security, network engineering, or application development. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements: N/A
Technical Summary: The Systems Analyst III, Health Systems, Epic Bridges serves as a senior-level technical expert responsible for the design, implementation, optimization, and ongoing support of integrations between Epic and internal and external systems. This role leads the development and maintenance of HL7 interfaces, APIs, and interoperability solutions that support clinical, operational, and revenue cycle workflows while ensuring reliable, secure, and efficient data exchange across the enterprise. In addition to balancing project implementation and production support, this position partners closely with Epic application teams, infrastructure teams, vendors, and business stakeholders to design scalable integration solutions, troubleshoot complex production issues, and improve interface architecture. The analyst also provides technical leadership for large-scale initiatives, including system upgrades, acquisitions, and regulatory projects, while mentoring junior team members and serving as an escalation point for complex integration challenges. Success in this role requires advanced Epic Bridges expertise, strong healthcare interoperability knowledge, leadership, and the ability to influence technical decisions across cross-functional teams. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
07/28/2026
Full time
Technical Summary: The Systems Analyst III, Health Systems, Epic Bridges serves as a senior-level technical expert responsible for the design, implementation, optimization, and ongoing support of integrations between Epic and internal and external systems. This role leads the development and maintenance of HL7 interfaces, APIs, and interoperability solutions that support clinical, operational, and revenue cycle workflows while ensuring reliable, secure, and efficient data exchange across the enterprise. In addition to balancing project implementation and production support, this position partners closely with Epic application teams, infrastructure teams, vendors, and business stakeholders to design scalable integration solutions, troubleshoot complex production issues, and improve interface architecture. The analyst also provides technical leadership for large-scale initiatives, including system upgrades, acquisitions, and regulatory projects, while mentoring junior team members and serving as an escalation point for complex integration challenges. Success in this role requires advanced Epic Bridges expertise, strong healthcare interoperability knowledge, leadership, and the ability to influence technical decisions across cross-functional teams. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary: The Systems Administrator III serves as a senior technical analyst within the Clinical Care and Patient Engagement Technologies organization, supporting the KP HealthConnect Specialties team. This role provides technical leadership in the design, implementation, optimization, and support of enterprise-scale healthcare technology solutions that enable high-quality clinical and operational outcomes. Working closely with market leaders, product managers, and cross-functional stakeholders, the Systems Administrator III translates complex business, clinical, and operational requirements into scalable, reliable, and secure technical solutions. The position plays a key role in driving system stability, performance, and continuous improvement while ensuring alignment with organizational standards and strategic objectives. The ideal candidate brings deep expertise in system administration, change management processes, leveraging industry best practices to manage production support, coordinate system enhancements, and ensure effective service delivery. This role requires strong analytical, problem-solving, and collaboration skills, along with the ability to lead technical initiatives, influence stakeholders, and support healthcare applications. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
07/16/2026
Full time
Technical Summary: The Systems Administrator III serves as a senior technical analyst within the Clinical Care and Patient Engagement Technologies organization, supporting the KP HealthConnect Specialties team. This role provides technical leadership in the design, implementation, optimization, and support of enterprise-scale healthcare technology solutions that enable high-quality clinical and operational outcomes. Working closely with market leaders, product managers, and cross-functional stakeholders, the Systems Administrator III translates complex business, clinical, and operational requirements into scalable, reliable, and secure technical solutions. The position plays a key role in driving system stability, performance, and continuous improvement while ensuring alignment with organizational standards and strategic objectives. The ideal candidate brings deep expertise in system administration, change management processes, leveraging industry best practices to manage production support, coordinate system enhancements, and ensure effective service delivery. This role requires strong analytical, problem-solving, and collaboration skills, along with the ability to lead technical initiatives, influence stakeholders, and support healthcare applications. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The System Administrator III, Health Systems (Epic MyChart) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator III, Health Systems (Epic MyChart) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
07/09/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The System Administrator III, Health Systems (Epic MyChart) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator III, Health Systems (Epic MyChart) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
