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Systems Engineer II
Lennar Homes Miami, Florida
Systems Engineer II Collaboration & Endpoint Engineering We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Collaboration & Endpoint Engineer supports the planning, implementation, administration, and day-to-day operations of enterprise collaboration platforms, endpoint management systems, and virtual desktop infrastructure (VDI) serving over 12,000 endpoints across Windows, macOS, iOS, Android, and other devices. The role serves as a technical contributor and subject matter expert, ensuring seamless communication, security, and productivity across the enterprise. Your Responsibilities on the Team Collaboration & Productivity Platforms Administer and maintain enterprise collaboration platforms - including Microsoft Teams, Exchange Online, SharePoint, OneDrive, Purview, Zoom, and Box - ensuring availability, performance, security, and compliance. Support integration projects with IT and business stakeholders to streamline communication workflows. Develop and maintain system documentation, runbooks, and standard operating procedures. Identity & Directory Services Administer Active Directory and Microsoft Entra ID, including Group Policy, OU structures, hybrid identity, Conditional Access, RBAC, and directory synchronization via Entra Connect. Support identity governance initiatives including access reviews and joiner/mover/leaver lifecycle workflows. Troubleshoot identity and authentication issues - SSO, MFA, and federation - across hybrid environments. Endpoint Engineering & Management Administer Microsoft Intune for device management across Windows, macOS, iOS, and Android, including enrollment, configuration policies, app deployment, and Windows Autopilot provisioning. Support Virtual Desktop Infrastructure (VDI) environments including Azure Virtual Desktop (AVD), Citrix, or VMware Horizon for remote and hybrid workers. Maintain endpoint security baselines, CIS benchmarks, and hardening standards in partnership with security teams; enforce Microsoft Defender for Endpoint, BitLocker, and DLP policies. Manage endpoint patching and software updates using Intune, MECM/SCCM, or equivalent tooling to ensure timely vulnerability remediation. Support application packaging, deployment, and lifecycle for enterprise endpoint software, including scripting using PowerShell or similar tools. Monitor endpoint health, compliance posture, and fleet performance using telemetry and reporting. Support BYOD and corporate device programs, including conditional access enforcement and data separation policies via Intune App Protection Policies. AI Tools & Cross-Functional Support Assist with administration of enterprise AI tools including Claude (Anthropic), ChatGPT and CoPilot Enterprise, supporting licensing, configuration, user provisioning, and policy management. Partner with network, application, governance and security teams to support business requirements and enterprise architecture standards. Research emerging technologies across collaboration, AI, identity, and endpoint management and share findings with the team. Requirements Bachelor's degree in Computer Science, Information Technology, or related field - or equivalent work experience. 3-5+ years of experience in systems engineering or IT administration in enterprise environments. Hands-on experience administering Microsoft 365 platforms, including Teams, Exchange Online, SharePoint Online, Purview, Zoom, and Box. Experience with Microsoft Intune / Microsoft Endpoint Manager for MDM/MAM, including device enrollment, compliance policies, configuration profiles, and app deployment across Windows, macOS, iOS, and Android. Familiarity with VDI platforms such as Azure Virtual Desktop (AVD), Citrix, or VMware Horizon. Scripting and automation experience using PowerShell, Python, or similar tools, including endpoint provisioning and application management. Familiarity with endpoint security tooling including Microsoft Defender for Endpoint, BitLocker, and Intune-enforced compliance policies. Working knowledge of Active Directory and Microsoft Entra ID, including GPO management, hybrid identity, and Conditional Access. Relevant certifications a plus: Microsoft 365 Certified (MD-102), Azure Administrator (AZ-104), or equivalent. Strong troubleshooting and problem-solving skills across collaboration and endpoint environments. Experience with ServiceNow or similar ITSM platforms. Clear written and verbal communication skills, with ability to explain technical concepts to non-technical stakeholders. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/06/2026
Full time
Systems Engineer II Collaboration & Endpoint Engineering We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Collaboration & Endpoint Engineer supports the planning, implementation, administration, and day-to-day operations of enterprise collaboration platforms, endpoint management systems, and virtual desktop infrastructure (VDI) serving over 12,000 endpoints across Windows, macOS, iOS, Android, and other devices. The role serves as a technical contributor and subject matter expert, ensuring seamless communication, security, and productivity across the enterprise. Your Responsibilities on the Team Collaboration & Productivity Platforms Administer and maintain enterprise collaboration platforms - including Microsoft Teams, Exchange Online, SharePoint, OneDrive, Purview, Zoom, and Box - ensuring availability, performance, security, and compliance. Support integration projects with IT and business stakeholders to streamline communication workflows. Develop and maintain system documentation, runbooks, and standard operating procedures. Identity & Directory Services Administer Active Directory and Microsoft Entra ID, including Group Policy, OU structures, hybrid identity, Conditional Access, RBAC, and directory synchronization via Entra Connect. Support identity governance initiatives including access reviews and joiner/mover/leaver lifecycle workflows. Troubleshoot identity and authentication issues - SSO, MFA, and federation - across hybrid environments. Endpoint Engineering & Management Administer Microsoft Intune for device management across Windows, macOS, iOS, and Android, including enrollment, configuration policies, app deployment, and Windows Autopilot provisioning. Support Virtual Desktop Infrastructure (VDI) environments including Azure Virtual Desktop (AVD), Citrix, or VMware Horizon for remote and hybrid workers. Maintain endpoint security baselines, CIS benchmarks, and hardening standards in partnership with security teams; enforce Microsoft Defender for Endpoint, BitLocker, and DLP policies. Manage endpoint patching and software updates using Intune, MECM/SCCM, or equivalent tooling to ensure timely vulnerability remediation. Support application packaging, deployment, and lifecycle for enterprise endpoint software, including scripting using PowerShell or similar tools. Monitor endpoint health, compliance posture, and fleet performance using telemetry and reporting. Support BYOD and corporate device programs, including conditional access enforcement and data separation policies via Intune App Protection Policies. AI Tools & Cross-Functional Support Assist with administration of enterprise AI tools including Claude (Anthropic), ChatGPT and CoPilot Enterprise, supporting licensing, configuration, user provisioning, and policy management. Partner with network, application, governance and security teams to support business requirements and enterprise architecture standards. Research emerging technologies across collaboration, AI, identity, and endpoint management and share findings with the team. Requirements Bachelor's degree in Computer Science, Information Technology, or related field - or equivalent work experience. 3-5+ years of experience in systems engineering or IT administration in enterprise environments. Hands-on experience administering Microsoft 365 platforms, including Teams, Exchange Online, SharePoint Online, Purview, Zoom, and Box. Experience with Microsoft Intune / Microsoft Endpoint Manager for MDM/MAM, including device enrollment, compliance policies, configuration profiles, and app deployment across Windows, macOS, iOS, and Android. Familiarity with VDI platforms such as Azure Virtual Desktop (AVD), Citrix, or VMware Horizon. Scripting and automation experience using PowerShell, Python, or similar tools, including endpoint provisioning and application management. Familiarity with endpoint security tooling including Microsoft Defender for Endpoint, BitLocker, and Intune-enforced compliance policies. Working knowledge of Active Directory and Microsoft Entra ID, including GPO management, hybrid identity, and Conditional Access. Relevant certifications a plus: Microsoft 365 Certified (MD-102), Azure Administrator (AZ-104), or equivalent. Strong troubleshooting and problem-solving skills across collaboration and endpoint environments. Experience with ServiceNow or similar ITSM platforms. Clear written and verbal communication skills, with ability to explain technical concepts to non-technical stakeholders. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Senior Desktop Support/End User Support Engineer
BC Forward Newark, Delaware
Job Title: Senior Desktop Support/End User Support Engineer - MAC (Move, Add, Change) Technician Location: Newark, DE Duration: Contract - 12 months Pay Range: $38.07/hr (W2) Job ID: 407070 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Production / Technical Support III to join our dynamic team. The ideal candidate will have strong experience in enterprise desktop support, request/ticket management, and customer-facing service delivery and a proven ability to manage MAC requests, mitigate operational risk, and resolve complex break-fix issues in fast-paced environments. Responsibilities: Serve as a primary contact for email and phone inquiries and provide clear customer service to enterprise users. Consult on complex fulfillment and MAC (Move/Add/Change) requests and coordinate vendor engagement. Submit and track change management requests while adhering to risk and compliance standards. Use Remedy or similar ticketing tools to triage, route, and trigger corrective actions with support teams and vendors. Troubleshoot and resolve hardware and software issues across Windows 10/11, Microsoft Office Suite, Internet, GPO, printers, and core applications. Leverage command line and/or PowerShell to diagnose and remediate endpoint issues. Support mobility devices (iPhone/Android) as needed. Perform physical installations and deinstallations of desktops and large monitors, including cable management under desks. Maintain accurate documentation and follow-up on open issues to closure while meeting SLAs and performance targets. Required Skills & Qualifications: Proficiency with Windows 10/11, Microsoft Office Suite, and enterprise desktop support tools. Strong analytical and troubleshooting skills across OS, Office, Internet connectivity, GPO, printers, and core apps. Experience with Remedy or similar ticketing/request management systems in high-volume environments. Command line and/or PowerShell knowledge for diagnostics and scripting. Excellent written and verbal communication with the ability to explain technical issues to non-technical audiences. Ability to manage multiple issues simultaneously and operate in a fast-paced setting between 7am-6pm local time. Large-scale enterprise support experience (500+ users). Preferred Skills: Prior experience with MAC request management and change management processes. Knowledge of mobility platforms (iPhone/Android) and telecommunications environments. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
08/06/2026
Full time
Job Title: Senior Desktop Support/End User Support Engineer - MAC (Move, Add, Change) Technician Location: Newark, DE Duration: Contract - 12 months Pay Range: $38.07/hr (W2) Job ID: 407070 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Production / Technical Support III to join our dynamic team. The ideal candidate will have strong experience in enterprise desktop support, request/ticket management, and customer-facing service delivery and a proven ability to manage MAC requests, mitigate operational risk, and resolve complex break-fix issues in fast-paced environments. Responsibilities: Serve as a primary contact for email and phone inquiries and provide clear customer service to enterprise users. Consult on complex fulfillment and MAC (Move/Add/Change) requests and coordinate vendor engagement. Submit and track change management requests while adhering to risk and compliance standards. Use Remedy or similar ticketing tools to triage, route, and trigger corrective actions with support teams and vendors. Troubleshoot and resolve hardware and software issues across Windows 10/11, Microsoft Office Suite, Internet, GPO, printers, and core applications. Leverage command line and/or PowerShell to diagnose and remediate endpoint issues. Support mobility devices (iPhone/Android) as needed. Perform physical installations and deinstallations of desktops and large monitors, including cable management under desks. Maintain accurate documentation and follow-up on open issues to closure while meeting SLAs and performance targets. Required Skills & Qualifications: Proficiency with Windows 10/11, Microsoft Office Suite, and enterprise desktop support tools. Strong analytical and troubleshooting skills across OS, Office, Internet connectivity, GPO, printers, and core apps. Experience with Remedy or similar ticketing/request management systems in high-volume environments. Command line and/or PowerShell knowledge for diagnostics and scripting. Excellent written and verbal communication with the ability to explain technical issues to non-technical audiences. Ability to manage multiple issues simultaneously and operate in a fast-paced setting between 7am-6pm local time. Large-scale enterprise support experience (500+ users). Preferred Skills: Prior experience with MAC request management and change management processes. Knowledge of mobility platforms (iPhone/Android) and telecommunications environments. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
Desktop Support Engineer
CANDID8 Garden City, Texas
Install and configure desktops, laptops, mobile devices, peripherals, and related software. Perform break-fix support, desk-side assistance, IMACD activities, data migration, device refreshes, and other technical tasks. Execute onsite updates, configuration changes, and software installations. Provide hands-on technical assistance and support to end users. Identify potential issues that may affect end-user experience and take proactive measures to resolve or prevent them. Manage assigned tickets and ensure timely resolution and closure within defined SLAs, providing regular updates to end users as required. Participate in on-call support on a rotational basis, including outside normal business hours when required. Provide hands-and-feet support for network issues.
08/06/2026
Full time
Install and configure desktops, laptops, mobile devices, peripherals, and related software. Perform break-fix support, desk-side assistance, IMACD activities, data migration, device refreshes, and other technical tasks. Execute onsite updates, configuration changes, and software installations. Provide hands-on technical assistance and support to end users. Identify potential issues that may affect end-user experience and take proactive measures to resolve or prevent them. Manage assigned tickets and ensure timely resolution and closure within defined SLAs, providing regular updates to end users as required. Participate in on-call support on a rotational basis, including outside normal business hours when required. Provide hands-and-feet support for network issues.
Help Desk Support Technician
NuAxis Innovations Hadley, Massachusetts
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations. Key Responsibilities Deliver Tier 1 support for desktops, laptops, and peripherals Troubleshoot hardware/software issues and coordinate repairs Support network connectivity, VPN, and remote access tools Perform system imaging and OS deployment (Windows 10/11) Manage incidents through ticketing systems Support antivirus/security protocols and endpoint protection Provide user training and guidance Required Qualifications 1-3 years of technical support experience CompTIA A+ or equivalent Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) Preferred Experience supporting government clients Knowledge of endpoint security tools Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/06/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations. Key Responsibilities Deliver Tier 1 support for desktops, laptops, and peripherals Troubleshoot hardware/software issues and coordinate repairs Support network connectivity, VPN, and remote access tools Perform system imaging and OS deployment (Windows 10/11) Manage incidents through ticketing systems Support antivirus/security protocols and endpoint protection Provide user training and guidance Required Qualifications 1-3 years of technical support experience CompTIA A+ or equivalent Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) Preferred Experience supporting government clients Knowledge of endpoint security tools Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Help Desk Specialist
NuAxis Innovations
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise users with a strong focus on end-user productivity tools and collaboration platforms. Key Responsibilities Provide desktop and application support for enterprise users Troubleshoot Microsoft 365, Google Workspace, and browser-based tools Manage AD accounts and permissions Support laptop/desktop imaging, reimaging, and deployments Diagnose LAN/WAN connectivity issues Provide printer and peripheral support Support mobile devices (iOS/Android) and MDM enrollment Maintain documentation and knowledge base Required Qualifications 2+ years of Help Desk / IT Support experience Strong knowledge of Microsoft 365 and Windows environments Experience with remote support tools and ticketing systems Preferred Experience in enterprise/government environments ITIL certification Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/06/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise users with a strong focus on end-user productivity tools and collaboration platforms. Key Responsibilities Provide desktop and application support for enterprise users Troubleshoot Microsoft 365, Google Workspace, and browser-based tools Manage AD accounts and permissions Support laptop/desktop imaging, reimaging, and deployments Diagnose LAN/WAN connectivity issues Provide printer and peripheral support Support mobile devices (iOS/Android) and MDM enrollment Maintain documentation and knowledge base Required Qualifications 2+ years of Help Desk / IT Support experience Strong knowledge of Microsoft 365 and Windows environments Experience with remote support tools and ticketing systems Preferred Experience in enterprise/government environments ITIL certification Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
System Administrator
CYNET Systems Pleasanton, California
Job Overview: Pay Range: $35hr - $40hr Requirement/Must Have: 5+ years of experience in a system administration role. Experience with Windows Server and performing server administration tasks. Experience using Remote Desktop Protocol (RDP). Ability to map network drives. Experience installing and configuring software. Experience administering IIS, including managing SSL certificates and website setup. Experience identifying and resolving security-related IIS issues. Release management experience, including the ability to create CHGS and Tasks. Availability for deployments at 9:00 PM PST as scheduled. Claims processing experience and testing experience. Proficiency with MS Office products, general internet usage, and PC operation. Working knowledge of SQL Server Management Studio and SQL database experience. Ability to learn and adapt to new systems and tools such as ServiceNow, ATLAS, Fusion, FormWorks, and KPOM. Responsibilities: Perform Windows Server administration tasks. Install and configure software applications. Administer IIS environments and manage SSL certificates. Resolve security-related IIS issues. Manage releases by creating necessary change requests and tasks. Support scheduled deployments during late hours. Write clear technical documentation. Troubleshoot and solve complex technical problems. Collaborate with team members and work independently on assigned tasks. Nice to Have: SQL database experience. Skills: Windows Server. IIS. SSL Certificates. Remote Desktop Protocol (RDP). Release Management. SQL Server Management Studio. ServiceNow. Technical Documentation. Troubleshooting. MS Office. Qualification And Education: Strong verbal and written communication skills. Excellent communication and presentation skills. Ability to communicate effectively with stakeholders. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/06/2026
Full time
Job Overview: Pay Range: $35hr - $40hr Requirement/Must Have: 5+ years of experience in a system administration role. Experience with Windows Server and performing server administration tasks. Experience using Remote Desktop Protocol (RDP). Ability to map network drives. Experience installing and configuring software. Experience administering IIS, including managing SSL certificates and website setup. Experience identifying and resolving security-related IIS issues. Release management experience, including the ability to create CHGS and Tasks. Availability for deployments at 9:00 PM PST as scheduled. Claims processing experience and testing experience. Proficiency with MS Office products, general internet usage, and PC operation. Working knowledge of SQL Server Management Studio and SQL database experience. Ability to learn and adapt to new systems and tools such as ServiceNow, ATLAS, Fusion, FormWorks, and KPOM. Responsibilities: Perform Windows Server administration tasks. Install and configure software applications. Administer IIS environments and manage SSL certificates. Resolve security-related IIS issues. Manage releases by creating necessary change requests and tasks. Support scheduled deployments during late hours. Write clear technical documentation. Troubleshoot and solve complex technical problems. Collaborate with team members and work independently on assigned tasks. Nice to Have: SQL database experience. Skills: Windows Server. IIS. SSL Certificates. Remote Desktop Protocol (RDP). Release Management. SQL Server Management Studio. ServiceNow. Technical Documentation. Troubleshooting. MS Office. Qualification And Education: Strong verbal and written communication skills. Excellent communication and presentation skills. Ability to communicate effectively with stakeholders. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Senior IT Technician
Butler America Aerospace Salt Lake City, Utah
Senior Technician Location: Salt Lake City, UT Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/06/2026
Full time
Senior Technician Location: Salt Lake City, UT Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
Desktop Technician IV
KYYBA Inc Mineral Point, Wisconsin
Education/Experience Bachelor degree in computer science or related field or equivalent training/education required o 8-10 years customer service related experience required Responsibility level Exercises independent judgment with minimal direction from supervisor Skills Verbal and written communication skills, problem solving skills, customer service and interpersonal skills (Required) Strong ability to work independently and manage one?s time (Required)o Strong mentoring skills necessary to provide support and constructive performance feedback (Required) Strong knowledge of circuit boards, processors, electronic equipment and computer hardware and software (Required) Strong knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software (Required) Major Job Duties and Responsibilities: Instruct and assign staff to provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process Assign the testing and verification of hardware and support peripherals to staff to ensure that they meet specifications and requirements Oversee the build, testing, and modification of product prototypes using working models or theoretical models constructed with computer simulation Assign staff to analyze user needs and recommend appropriate hardware Direct technicians, engineering designers or other technical support personnel as needed Confer with engineering staff and consult specifications to evaluate interface between hardware and software and operational and performance requirements of overall system
08/06/2026
Full time
Education/Experience Bachelor degree in computer science or related field or equivalent training/education required o 8-10 years customer service related experience required Responsibility level Exercises independent judgment with minimal direction from supervisor Skills Verbal and written communication skills, problem solving skills, customer service and interpersonal skills (Required) Strong ability to work independently and manage one?s time (Required)o Strong mentoring skills necessary to provide support and constructive performance feedback (Required) Strong knowledge of circuit boards, processors, electronic equipment and computer hardware and software (Required) Strong knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software (Required) Major Job Duties and Responsibilities: Instruct and assign staff to provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process Assign the testing and verification of hardware and support peripherals to staff to ensure that they meet specifications and requirements Oversee the build, testing, and modification of product prototypes using working models or theoretical models constructed with computer simulation Assign staff to analyze user needs and recommend appropriate hardware Direct technicians, engineering designers or other technical support personnel as needed Confer with engineering staff and consult specifications to evaluate interface between hardware and software and operational and performance requirements of overall system
Desktop / Field Support Technician
CYNET Systems
Job Overview: Pay Range $19hr - $24hr Requirement/Must Have: 5+ years of experience in Desktop Support, Windows troubleshooting, IMAC, Service Now. A+ Hardware certification, Microsoft certification (preferred), ITIL certification (preferred), CCNA certification (preferred). Hands-on experience with PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video). Working knowledge of imaging utilities such as Ghost, SCCM, etc. Strong verbal and written communication skills. Responsibilities: Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. Travel to the Nearby Site in case of a need. Work from Office on Daily basis. Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment. Hands-on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops. Ability to move/lift/carry up to 50 lbs of weight. Safely move equipment point to point using wheeled carts and vehicles. IMACD & Asset Inventory experience. Follow ESD safety precautions to avoid electrostatic discharge or equipment damage. Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. Ability to use remote desktop connectivity applications. Delivery and setup of PC equipment to end-users. Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices (e.g., Blackberry, Android, and iPhone). Demonstrated proficiency in Microsoft OS and Microsoft applications. Demonstrated proficiency for installation of desktop software and troubleshoot. Working knowledge of Microsoft Active Directory and GPO. Strong customer service skills. Strong troubleshooting skills. Significant, demonstrated experience with Microsoft Windows operating systems. Functionally capable with Apple OS X. Advanced troubleshooting skills with hard drive encryption software. Advanced level skills in the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook configuration issues with Exchange. Strong client-side remote access troubleshooting skills. Demonstrate strong skills supporting printers in an enterprise environment. Advanced knowledge of client-side management tools Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM). Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools. Strong software installation and support skills. Disciplined, systematic problem-solving skills required. Troubleshoot and resolve End users IT issues in their PCs (Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user's environment. Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites. Coordinate, plan, and schedule IMACDs with all affected IT functions. Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance. Recreate and document the processes to enable IMAC execution for each Software and/or Equipment Component, and obtain Customer's approval for such processes and documentation. Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization. Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately. Conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s). Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC. Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC. Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location. Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/06/2026
Full time
Job Overview: Pay Range $19hr - $24hr Requirement/Must Have: 5+ years of experience in Desktop Support, Windows troubleshooting, IMAC, Service Now. A+ Hardware certification, Microsoft certification (preferred), ITIL certification (preferred), CCNA certification (preferred). Hands-on experience with PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video). Working knowledge of imaging utilities such as Ghost, SCCM, etc. Strong verbal and written communication skills. Responsibilities: Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. Travel to the Nearby Site in case of a need. Work from Office on Daily basis. Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment. Hands-on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops. Ability to move/lift/carry up to 50 lbs of weight. Safely move equipment point to point using wheeled carts and vehicles. IMACD & Asset Inventory experience. Follow ESD safety precautions to avoid electrostatic discharge or equipment damage. Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. Ability to use remote desktop connectivity applications. Delivery and setup of PC equipment to end-users. Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices (e.g., Blackberry, Android, and iPhone). Demonstrated proficiency in Microsoft OS and Microsoft applications. Demonstrated proficiency for installation of desktop software and troubleshoot. Working knowledge of Microsoft Active Directory and GPO. Strong customer service skills. Strong troubleshooting skills. Significant, demonstrated experience with Microsoft Windows operating systems. Functionally capable with Apple OS X. Advanced troubleshooting skills with hard drive encryption software. Advanced level skills in the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook configuration issues with Exchange. Strong client-side remote access troubleshooting skills. Demonstrate strong skills supporting printers in an enterprise environment. Advanced knowledge of client-side management tools Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM). Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools. Strong software installation and support skills. Disciplined, systematic problem-solving skills required. Troubleshoot and resolve End users IT issues in their PCs (Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user's environment. Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites. Coordinate, plan, and schedule IMACDs with all affected IT functions. Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance. Recreate and document the processes to enable IMAC execution for each Software and/or Equipment Component, and obtain Customer's approval for such processes and documentation. Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization. Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately. Conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s). Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC. Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC. Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location. Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Red Hat Computer System Administrator
JT4 LLC Las Vegas, Nevada
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary Essential Functions/Duties Manage, install and maintain enterprise computer systems, storage systems, networks, and associated IT infrastructure. This position requires intermediate to advanced working knowledge, skills and practical experience in the following areas: Ability to build, configure, secure, maintain and manage LINUX and UNIX computer operating systems on enterprise servers and workstations. Install, build, manage and maintain enterprise level virtualization environments Manage and maintain operating compatibility across hardware platforms and software solutions. Knowledge on the installation and management of Red Hat OS in a server based environment with local and enterprise storage solutions Experience with scripting, batch file management, and automation of processes Experience supporting high availability fault-tolerant computing solutions Manages blade-based systems, physical desktop systems and Thin Client Technologies (WYSE) Understanding of System security compliance, implementation and documentation Desired Qualifications Working knowledge on system administration of virtualization technologies VMWare and RHV Ability to deploy, configure, secure, maintain and update servers supporting Oracle database systems Experience with managing Zones in a RH environment Experience with scription in Shell, Perl and Python. Knowledge on large scale, shared storage solutions Knowledge on DNS, NFS and DHCP Knowledge on JSIG/RMF and ATO process Requirements Education, Technical, and Work Experience Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess five (5) years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator II must possess the following qualifications: Must have specific experience in the use of MS window server environments and various computer-aided design and computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications Must possess planning/organizing skills and must be able to work under deadlines Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments Must be capable of updating or repairing computer systems Must be able to obtain and maintain a government security clearance Must possess a valid, state-issued driver's license. Salary The expected salary range for this position is $72,800 to $114,400 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSAN6, JIT13; JCORP12
08/06/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary Essential Functions/Duties Manage, install and maintain enterprise computer systems, storage systems, networks, and associated IT infrastructure. This position requires intermediate to advanced working knowledge, skills and practical experience in the following areas: Ability to build, configure, secure, maintain and manage LINUX and UNIX computer operating systems on enterprise servers and workstations. Install, build, manage and maintain enterprise level virtualization environments Manage and maintain operating compatibility across hardware platforms and software solutions. Knowledge on the installation and management of Red Hat OS in a server based environment with local and enterprise storage solutions Experience with scripting, batch file management, and automation of processes Experience supporting high availability fault-tolerant computing solutions Manages blade-based systems, physical desktop systems and Thin Client Technologies (WYSE) Understanding of System security compliance, implementation and documentation Desired Qualifications Working knowledge on system administration of virtualization technologies VMWare and RHV Ability to deploy, configure, secure, maintain and update servers supporting Oracle database systems Experience with managing Zones in a RH environment Experience with scription in Shell, Perl and Python. Knowledge on large scale, shared storage solutions Knowledge on DNS, NFS and DHCP Knowledge on JSIG/RMF and ATO process Requirements Education, Technical, and Work Experience Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess five (5) years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator II must possess the following qualifications: Must have specific experience in the use of MS window server environments and various computer-aided design and computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications Must possess planning/organizing skills and must be able to work under deadlines Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments Must be capable of updating or repairing computer systems Must be able to obtain and maintain a government security clearance Must possess a valid, state-issued driver's license. Salary The expected salary range for this position is $72,800 to $114,400 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSAN6, JIT13; JCORP12
Senior IT Technician
Butler America Aerospace Greenville, Texas
Senior Technician Location: Greenville, TX Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/06/2026
Full time
Senior Technician Location: Greenville, TX Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
IT Support Specialist II
US Tech Solutions Jersey City, New Jersey
Duration: 6 months, potential to extend Job ResponsibilitiesProvide desk-side and subject matter expert support for IT related services for employees in an office, clinical & research laboratory setting Support and troubleshoot system and network issues related to end-user, laboratory IT and VoIP equipment, according to standard operating procedures Recommend and test cost effective technical system improvements Drive IT projects and deliverables with the help of the Sr. IT Helpdesk Manager Proactively create corrective and mitigating steps to reduce future incidents and ticket volume Use an ITSM to manage all incidents and requests to ensure that work is completed to the customers satisfaction in a timely manner and according to the Service Level Agreements (SLAs) Manage Exchange Online including mailboxes, distribution groups, calendars Collaborate with internal departments to improve/create processes Work with internal departments and external vendors to implement new applications, services to end uses Participate in projects and act as a Subject Matter Expert for key technologies Contribute internal IT documentation and create technical bulletins to expand the knowledge base for handling support issues Assist users with activating and troubleshooting company-owned mobile devices Work directly with IT support teams for mission critical issues and adhere to department escalation policy Operate desktop imaging solution, application packaging, and configuration settings Responsible for supporting audio and visual equipment for conference rooms and educating employees in its use Identify, evaluate, promote, and implement customer support best practices Carrying a company issued mobile phone is required In partnership with other team members, lead the testing, configuration, installation and repair of IT related equipment Assist in configuring and maintaining Active Directory, Azure, Office 365, and VoIP accounts Provide training and mentorship to new IT Helpdesk Technicians Decommission hardware Configure and troubleshoot network printers Able to make some material decisions without consulting manager Participate in weekend on-call rotation on an as needed basis Qualifications:Education Level: B.S. or A.D. in Computer Science, Software Engineering, or equivalent work experience. Experience Level: 3+ years of relevant experience Preferred Experience/Skills:Experience with working in the pharmaceutical industry and regulated environments Ability to handle multiple tasks in a fast-paced environment with strong attention to detail Expert knowledge of Microsoft Operating systems Strong experience working with local Active Directory and Azure Ability to present formal and informal training and assistance to end users Apple iOS Systems Working knowledge of the administration of Microsoft Office 365 application suite Ability to find creative and "out-of-the-box" solutions to incidents and requests Ability to provide clear and logical thought processes to identify root causes of incidents Expert knowledge in the installation, configuration, upgrading, and troubleshooting hardware and software components Experience working with enterprise Anti-Virus technologies such as Trellix Able to work with people to establish goals, objectives, and change management plans Experience in installing and configuring Windows based applications using a software distribution tool Experience in working with enterprise Mobile Device Management technologies Working knowledge and understanding of network technologies such as TCP/IP, DNS, DHCP, VPN, routers, and switches Ability to understand and adhere to systems security and control procedures in accordance with departmental, and corporate standards Demonstrated skills in time management, scheduling, and task prioritization to meet deadlines and goals Desire to learn new technologies Outstanding customer service provider Exceptional interpersonal skills for written, and face to face communications Advanced experience within the Office 365 Admin Center and AzureAD with an emphasis in Exchange Online Administration and troubleshooting Demonstrated project management skills Automox, SmartDeploy and FreshService experience a plus Top 3 Must Have Skills:PC support and Mobile support Microsoft, 365 support Experience in Bio Pharma environment Does not need much lab experience, will mainly focus on end user and desk support but at least 3 years' experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
08/06/2026
Full time
Duration: 6 months, potential to extend Job ResponsibilitiesProvide desk-side and subject matter expert support for IT related services for employees in an office, clinical & research laboratory setting Support and troubleshoot system and network issues related to end-user, laboratory IT and VoIP equipment, according to standard operating procedures Recommend and test cost effective technical system improvements Drive IT projects and deliverables with the help of the Sr. IT Helpdesk Manager Proactively create corrective and mitigating steps to reduce future incidents and ticket volume Use an ITSM to manage all incidents and requests to ensure that work is completed to the customers satisfaction in a timely manner and according to the Service Level Agreements (SLAs) Manage Exchange Online including mailboxes, distribution groups, calendars Collaborate with internal departments to improve/create processes Work with internal departments and external vendors to implement new applications, services to end uses Participate in projects and act as a Subject Matter Expert for key technologies Contribute internal IT documentation and create technical bulletins to expand the knowledge base for handling support issues Assist users with activating and troubleshooting company-owned mobile devices Work directly with IT support teams for mission critical issues and adhere to department escalation policy Operate desktop imaging solution, application packaging, and configuration settings Responsible for supporting audio and visual equipment for conference rooms and educating employees in its use Identify, evaluate, promote, and implement customer support best practices Carrying a company issued mobile phone is required In partnership with other team members, lead the testing, configuration, installation and repair of IT related equipment Assist in configuring and maintaining Active Directory, Azure, Office 365, and VoIP accounts Provide training and mentorship to new IT Helpdesk Technicians Decommission hardware Configure and troubleshoot network printers Able to make some material decisions without consulting manager Participate in weekend on-call rotation on an as needed basis Qualifications:Education Level: B.S. or A.D. in Computer Science, Software Engineering, or equivalent work experience. Experience Level: 3+ years of relevant experience Preferred Experience/Skills:Experience with working in the pharmaceutical industry and regulated environments Ability to handle multiple tasks in a fast-paced environment with strong attention to detail Expert knowledge of Microsoft Operating systems Strong experience working with local Active Directory and Azure Ability to present formal and informal training and assistance to end users Apple iOS Systems Working knowledge of the administration of Microsoft Office 365 application suite Ability to find creative and "out-of-the-box" solutions to incidents and requests Ability to provide clear and logical thought processes to identify root causes of incidents Expert knowledge in the installation, configuration, upgrading, and troubleshooting hardware and software components Experience working with enterprise Anti-Virus technologies such as Trellix Able to work with people to establish goals, objectives, and change management plans Experience in installing and configuring Windows based applications using a software distribution tool Experience in working with enterprise Mobile Device Management technologies Working knowledge and understanding of network technologies such as TCP/IP, DNS, DHCP, VPN, routers, and switches Ability to understand and adhere to systems security and control procedures in accordance with departmental, and corporate standards Demonstrated skills in time management, scheduling, and task prioritization to meet deadlines and goals Desire to learn new technologies Outstanding customer service provider Exceptional interpersonal skills for written, and face to face communications Advanced experience within the Office 365 Admin Center and AzureAD with an emphasis in Exchange Online Administration and troubleshooting Demonstrated project management skills Automox, SmartDeploy and FreshService experience a plus Top 3 Must Have Skills:PC support and Mobile support Microsoft, 365 support Experience in Bio Pharma environment Does not need much lab experience, will mainly focus on end user and desk support but at least 3 years' experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
Desktop Support Engineer II
Pinnacle Technical Resources New York, New York
Position:Desktop Support Engineer II (Slack) Location: New York, New York (Remote) Duration: Contract Job ID: 178228 Job Overview: We are seeking a skilled and detail-oriented Desktop Support Engineer II to join our team. This role involves providing technical support, reviewing applications, and ensuring compliance with guidelines. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work both independently and collaboratively. This position is fully remote, with a preference for candidates in the EST time zone. Responsibilities: Conduct thorough technical and user experience reviews of apps submitted for inclusion in the Marketplace. Provide regular feedback to product teams about existing and upcoming features. Collaborate with developers and partners to improve the quality and performance of their apps. Build a deep understanding of the apps in the Marketplace and identify high-performing apps. Work cross-functionally with Platform and Customer Experience teams to support external partners. Perform regular audits of the Marketplace to ensure compliance and quality. Qualifications: Passion for delivering exceptional customer experiences. Experience in customer or developer support, or a similar role. Strong and confident writing skills, especially in a technical support setting. Technical proficiency and understanding of web services and standard API patterns. Familiarity with popular SaaS tools such as Asana, Linear, Jira, and GitHub. Curiosity, proactivity, and the ability to suggest improvements and alternatives. Excellent time management skills to balance reviews and project work. Ability to work independently and as part of a team. Willingness to document and share knowledge and processes with others. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range:$30hr - $32hr on w2 only. The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at
08/06/2026
Full time
Position:Desktop Support Engineer II (Slack) Location: New York, New York (Remote) Duration: Contract Job ID: 178228 Job Overview: We are seeking a skilled and detail-oriented Desktop Support Engineer II to join our team. This role involves providing technical support, reviewing applications, and ensuring compliance with guidelines. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work both independently and collaboratively. This position is fully remote, with a preference for candidates in the EST time zone. Responsibilities: Conduct thorough technical and user experience reviews of apps submitted for inclusion in the Marketplace. Provide regular feedback to product teams about existing and upcoming features. Collaborate with developers and partners to improve the quality and performance of their apps. Build a deep understanding of the apps in the Marketplace and identify high-performing apps. Work cross-functionally with Platform and Customer Experience teams to support external partners. Perform regular audits of the Marketplace to ensure compliance and quality. Qualifications: Passion for delivering exceptional customer experiences. Experience in customer or developer support, or a similar role. Strong and confident writing skills, especially in a technical support setting. Technical proficiency and understanding of web services and standard API patterns. Familiarity with popular SaaS tools such as Asana, Linear, Jira, and GitHub. Curiosity, proactivity, and the ability to suggest improvements and alternatives. Excellent time management skills to balance reviews and project work. Ability to work independently and as part of a team. Willingness to document and share knowledge and processes with others. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range:$30hr - $32hr on w2 only. The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at
Help Desk Specialist
NuAxis Innovations Falls Church, Virginia
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise IT operations in a federal environment. This role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Key Responsibilities Provide Tier 1 IT support to end users and system administrators Troubleshoot desktop, application, and network issues Manage Active Directory (accounts, permissions, group policies) Support Microsoft 365 and enterprise applications Provide mobile device support (iOS/Android, MDM) Perform device imaging, deployment, and lifecycle management Support VPN, remote access, and hybrid work environments Maintain ticketing system records and meet SLA targets Assist with IT asset inventory and logistics Required Qualifications Associate's degree (Bachelor's preferred) 2+ years of Help Desk / Desktop Support experience in enterprise IT Strong knowledge of Windows 10/11 and Microsoft 365 Experience with ticketing systems and remote support tools Preferred ITIL Foundation Experience supporting federal/government environments Familiarity with security frameworks (basic awareness of NIST standards) Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/06/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise IT operations in a federal environment. This role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Key Responsibilities Provide Tier 1 IT support to end users and system administrators Troubleshoot desktop, application, and network issues Manage Active Directory (accounts, permissions, group policies) Support Microsoft 365 and enterprise applications Provide mobile device support (iOS/Android, MDM) Perform device imaging, deployment, and lifecycle management Support VPN, remote access, and hybrid work environments Maintain ticketing system records and meet SLA targets Assist with IT asset inventory and logistics Required Qualifications Associate's degree (Bachelor's preferred) 2+ years of Help Desk / Desktop Support experience in enterprise IT Strong knowledge of Windows 10/11 and Microsoft 365 Experience with ticketing systems and remote support tools Preferred ITIL Foundation Experience supporting federal/government environments Familiarity with security frameworks (basic awareness of NIST standards) Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
BI Consultant and Tableau Developer (Tool Engineer)
TeleWorld Solutions Plano, Texas
Overview The Mission, Should You Choose to Accept It: TeleWorld Solutions is not just another telecom company; we're architects of connection. We're on a hunt for a Telecom BI Consultant & Tableau Developer -a hybrid mind who sees the hidden patterns in the noise and transforms them into breathtaking, business-changing insights. You will be our " Tool Engineer ," the master craftsman who doesn't just build reports, but forges intuitive, powerful data experiences. You'll partner with Network Ops, Marketing, Sales, and Finance to turn complex telecom data (we're talking CDRs, network performance, customer lifecycle, churn signals) into a strategic asset that's as beautiful as it is actionable. If you dream in data layers and speak the languages of both SQL and stakeholder, this is your stage. Who We Are: The Architects of What Connects Us You find the signal in the noise of data. We build the signal itself. We are TeleWorld Solutions , and we are the strategic backbone for the world's most ambitious wireless networks. We're not just consultants; we're the engineers, designers, and problem-solvers that operators, OEMs, and tower giants trust to bring their boldest visions to life. Our playground is the invisible architecture of connection-from vast macro networks to the hyper-precise world of DAS, Small Cells, and Wi-Fi. With a legacy of hundreds of thousands of successful implementations , we help our clients navigate the entire lifecycle of their network: from the first line of a design to the final optimization, and every critical decision about performance and value in between. Why does this matter to you The complex data you will master-the CDRs, network KPIs, and customer signals-flows from the very infrastructure we design and optimize. You won't just be analyzing abstract numbers; you'll be interpreting the digital heartbeat of networks that we helped bring to life. Your insights will directly influence the next generation of those networks. Here, your work as a data storyteller is powered by deep, tangible engineering excellence. You provide the "what" and "why." We provide the "how" on a global scale. Welcome to the engine room of connection. Let's build what's next Responsibilities Responsibilities: Become Our Insight Conductor: Design and deploy actionable, decision-driving BI dashboards that illuminate paths to optimize our internal processes, enhance our service delivery, and elevate our hardware and software offerings. Master the Network's Pulse : Own the creation of our Wireless Network RAN KPI dashboards . Build the intuitive, real-time lens through which our engineering teams monitor, measure, and optimize the performance of the very networks we design. Automate Intelligence: Unleash the power of Tableau, Alteryx, SQL, and Python/R to automate complex analysis, transforming raw data streams into a wellspring of proactive, business-ready insights-freeing our minds from manual reports. Forge the Self-Service Arsenal: Be the architect of our interactive Tableau analytics ecosystem . Design dashboards so intuitive and powerful that you empower the entire organization to answer their own questions, fostering a true data-driven culture. Showcase Technical Artistry: Wield the full spectrum of Tableau's advanced toolkit -from LOD calculations and parameters to forecasting, clustering, and geospatial mapping-to craft executive-level dashboards that are both visually stunning and analytically profound. Map the Story: Create compelling map visualizations that tell the geographical story of our network performance and customer impact, turning abstract data into a spatial narrative. Champion Automated Intelligence: Develop and promote automation through scheduled reports and intelligent alerts, ensuring critical insights find their audience without delay. Engineer the Data Foundation: Write elegant , high-performance SQL queries and stored procedures to shape, blend, and prepare complex data from diverse sources, building the robust datasets that fuel all decision-making. Build the Data Pipeline: Design and optimize data pipelines using Delta Live Tables on Databricks , ensuring efficient, reliable, and scalable data movement to balance computational power with analytical agility. Be the Bridge: Partner directly with business teams across the company-from Network Ops to Finance-to translate their strategic needs into crisp technical requirements for reports, dashboards, and data products. Drive Agile Delivery: Embody agile methodologies to plan, manage, and deliver high-quality analytics products with transparency, adaptability, and speed. Own the Narrative: Track project status, manage deliverables, and provide crystal-clear, regular updates to stakeholders, ensuring everyone is aligned and informed. Showcase & Refine: Plan and lead engaging demos and product testing sessions, turning feedback into fuel for continuous improvement. Elevate the Team: Become our Tableau guru , training, mentoring, and supporting users across the company to amplify their data skills and maximize the value of our tools. Shape the Future: Support our ongoing technology evaluation and lead proof-of-concept projects, helping us stay at the bleeding edge of what's possible in data and analytics. Ready to build the intelligence layer for the networks that connect the world? Let's talk. Qualifications Your Arsenal of Expertise (What You Bring to the Forge): Non-Negotiable Credentials (Your Badges of Honor): Certification as a Tableau Desktop Specialist is your entry ticket. A Tableau Certified Data Analyst or Server Certified Associate title makes us lean in closer. A decade-plus (10+ years) of battlefield experience wielding Tableau in the corporate arena, crafting complex, mission-critical dashboards and visual narratives. Experience with Tableau Prep is a welcome addition to your toolkit. A minimum of 2 years hands-on with the power of AWS and Databricks -the cloud-scale engines for our data. At least 3 years of proven fluency in the languages of data manipulation: Spark SQL, SQL, and Python. Advanced SQL Mastery: The ability to write not just queries, but elegant, high-performance data symphonies and stored procedures is paramount. A deep, intuitive understanding of BI design and development principles -you know what makes an insight not just visible, but visceral. The "Pizazz" Factors (What Makes You Irresistible): 3+ years with Alteryx and an Alteryx Designer Expert certification? You speak the language of analytical workflow automation, and we're fluent. A mind for statistical concepts -you don't just show the "what," you intuit the "why." Experience with Agile and Scrum methodologies (certification is a shiny plus). You thrive in iterative, collaborative delivery. A telecommunications or wireless infrastructure background. You know the unique rhythm of network data, CDRs, and RAN KPIs. This isn't just data; it's the pulse of the connected world. A proven portfolio of end-to-end BI implementation and automation. You don't just build a dashboard; you own its lifecycle and impact. The mental fortitude to wrestle complex, high-volume, multi-dimensional data from disparate sources into submission, with a complete command of data quality, cleansing, and transformation. The innate curiosity to find the story -to analyze data, spot the patterns, and extract the golden, actionable business insight others miss. The Essential Human Code (How You Operate): A problem-solver's heart and an analyst's mind. You have a demonstrated track record of researching complex challenges and forging elegant solutions. A master communicator and presenter who can translate technical brilliance into strategic clarity for any audience. A project leadership mentality with excellent people skills. You have a history of defining direction, mentoring colleagues, and elevating team efficiency. Unshakeable integrity and a collaborative spirit. You have a strong work ethic and excel in a team environment where we win together. Proficiency in the Microsoft Office suite -the classic tools of the trade, wielded with expertise. The Mission Environment (Real Talk on How We Operate): This role is for the driven, the resilient, and those who find energy in intellectual challenge. You will: Collaborate Intensely: Build and maintain critical relationships within and outside the company. Your interpersonal skills are as vital as your technical ones. Embrace the Digital Workspace: Operate a keyboard and monitor in an office environment for the majority of your work. Answer the Call When Needed: Periodically work beyond a standard schedule to meet mission-critical deadlines and project cycles. Thrive Under Healthy Pressure: Perform in an environment with time-sensitive challenges, intellectual rigor, and the dynamic stresses of project ownership and high-stakes data. Travel Occasionally (approx. 20% ) to connect with customers, showcase work, or gather insights on the ground. Operate with Autonomy and Trust: Work under minimal supervision with high responsibility. Your decisions will directly impact outcomes, and you will be the guardian of confidential data central to our competitive edge. Ready to deploy your expertise on projects that matter? Let's build the intelligence layer for the networks that connect the world. Join Our Veteran-Friendly Team: Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team. TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran . click apply for full job details
08/06/2026
Full time
Overview The Mission, Should You Choose to Accept It: TeleWorld Solutions is not just another telecom company; we're architects of connection. We're on a hunt for a Telecom BI Consultant & Tableau Developer -a hybrid mind who sees the hidden patterns in the noise and transforms them into breathtaking, business-changing insights. You will be our " Tool Engineer ," the master craftsman who doesn't just build reports, but forges intuitive, powerful data experiences. You'll partner with Network Ops, Marketing, Sales, and Finance to turn complex telecom data (we're talking CDRs, network performance, customer lifecycle, churn signals) into a strategic asset that's as beautiful as it is actionable. If you dream in data layers and speak the languages of both SQL and stakeholder, this is your stage. Who We Are: The Architects of What Connects Us You find the signal in the noise of data. We build the signal itself. We are TeleWorld Solutions , and we are the strategic backbone for the world's most ambitious wireless networks. We're not just consultants; we're the engineers, designers, and problem-solvers that operators, OEMs, and tower giants trust to bring their boldest visions to life. Our playground is the invisible architecture of connection-from vast macro networks to the hyper-precise world of DAS, Small Cells, and Wi-Fi. With a legacy of hundreds of thousands of successful implementations , we help our clients navigate the entire lifecycle of their network: from the first line of a design to the final optimization, and every critical decision about performance and value in between. Why does this matter to you The complex data you will master-the CDRs, network KPIs, and customer signals-flows from the very infrastructure we design and optimize. You won't just be analyzing abstract numbers; you'll be interpreting the digital heartbeat of networks that we helped bring to life. Your insights will directly influence the next generation of those networks. Here, your work as a data storyteller is powered by deep, tangible engineering excellence. You provide the "what" and "why." We provide the "how" on a global scale. Welcome to the engine room of connection. Let's build what's next Responsibilities Responsibilities: Become Our Insight Conductor: Design and deploy actionable, decision-driving BI dashboards that illuminate paths to optimize our internal processes, enhance our service delivery, and elevate our hardware and software offerings. Master the Network's Pulse : Own the creation of our Wireless Network RAN KPI dashboards . Build the intuitive, real-time lens through which our engineering teams monitor, measure, and optimize the performance of the very networks we design. Automate Intelligence: Unleash the power of Tableau, Alteryx, SQL, and Python/R to automate complex analysis, transforming raw data streams into a wellspring of proactive, business-ready insights-freeing our minds from manual reports. Forge the Self-Service Arsenal: Be the architect of our interactive Tableau analytics ecosystem . Design dashboards so intuitive and powerful that you empower the entire organization to answer their own questions, fostering a true data-driven culture. Showcase Technical Artistry: Wield the full spectrum of Tableau's advanced toolkit -from LOD calculations and parameters to forecasting, clustering, and geospatial mapping-to craft executive-level dashboards that are both visually stunning and analytically profound. Map the Story: Create compelling map visualizations that tell the geographical story of our network performance and customer impact, turning abstract data into a spatial narrative. Champion Automated Intelligence: Develop and promote automation through scheduled reports and intelligent alerts, ensuring critical insights find their audience without delay. Engineer the Data Foundation: Write elegant , high-performance SQL queries and stored procedures to shape, blend, and prepare complex data from diverse sources, building the robust datasets that fuel all decision-making. Build the Data Pipeline: Design and optimize data pipelines using Delta Live Tables on Databricks , ensuring efficient, reliable, and scalable data movement to balance computational power with analytical agility. Be the Bridge: Partner directly with business teams across the company-from Network Ops to Finance-to translate their strategic needs into crisp technical requirements for reports, dashboards, and data products. Drive Agile Delivery: Embody agile methodologies to plan, manage, and deliver high-quality analytics products with transparency, adaptability, and speed. Own the Narrative: Track project status, manage deliverables, and provide crystal-clear, regular updates to stakeholders, ensuring everyone is aligned and informed. Showcase & Refine: Plan and lead engaging demos and product testing sessions, turning feedback into fuel for continuous improvement. Elevate the Team: Become our Tableau guru , training, mentoring, and supporting users across the company to amplify their data skills and maximize the value of our tools. Shape the Future: Support our ongoing technology evaluation and lead proof-of-concept projects, helping us stay at the bleeding edge of what's possible in data and analytics. Ready to build the intelligence layer for the networks that connect the world? Let's talk. Qualifications Your Arsenal of Expertise (What You Bring to the Forge): Non-Negotiable Credentials (Your Badges of Honor): Certification as a Tableau Desktop Specialist is your entry ticket. A Tableau Certified Data Analyst or Server Certified Associate title makes us lean in closer. A decade-plus (10+ years) of battlefield experience wielding Tableau in the corporate arena, crafting complex, mission-critical dashboards and visual narratives. Experience with Tableau Prep is a welcome addition to your toolkit. A minimum of 2 years hands-on with the power of AWS and Databricks -the cloud-scale engines for our data. At least 3 years of proven fluency in the languages of data manipulation: Spark SQL, SQL, and Python. Advanced SQL Mastery: The ability to write not just queries, but elegant, high-performance data symphonies and stored procedures is paramount. A deep, intuitive understanding of BI design and development principles -you know what makes an insight not just visible, but visceral. The "Pizazz" Factors (What Makes You Irresistible): 3+ years with Alteryx and an Alteryx Designer Expert certification? You speak the language of analytical workflow automation, and we're fluent. A mind for statistical concepts -you don't just show the "what," you intuit the "why." Experience with Agile and Scrum methodologies (certification is a shiny plus). You thrive in iterative, collaborative delivery. A telecommunications or wireless infrastructure background. You know the unique rhythm of network data, CDRs, and RAN KPIs. This isn't just data; it's the pulse of the connected world. A proven portfolio of end-to-end BI implementation and automation. You don't just build a dashboard; you own its lifecycle and impact. The mental fortitude to wrestle complex, high-volume, multi-dimensional data from disparate sources into submission, with a complete command of data quality, cleansing, and transformation. The innate curiosity to find the story -to analyze data, spot the patterns, and extract the golden, actionable business insight others miss. The Essential Human Code (How You Operate): A problem-solver's heart and an analyst's mind. You have a demonstrated track record of researching complex challenges and forging elegant solutions. A master communicator and presenter who can translate technical brilliance into strategic clarity for any audience. A project leadership mentality with excellent people skills. You have a history of defining direction, mentoring colleagues, and elevating team efficiency. Unshakeable integrity and a collaborative spirit. You have a strong work ethic and excel in a team environment where we win together. Proficiency in the Microsoft Office suite -the classic tools of the trade, wielded with expertise. The Mission Environment (Real Talk on How We Operate): This role is for the driven, the resilient, and those who find energy in intellectual challenge. You will: Collaborate Intensely: Build and maintain critical relationships within and outside the company. Your interpersonal skills are as vital as your technical ones. Embrace the Digital Workspace: Operate a keyboard and monitor in an office environment for the majority of your work. Answer the Call When Needed: Periodically work beyond a standard schedule to meet mission-critical deadlines and project cycles. Thrive Under Healthy Pressure: Perform in an environment with time-sensitive challenges, intellectual rigor, and the dynamic stresses of project ownership and high-stakes data. Travel Occasionally (approx. 20% ) to connect with customers, showcase work, or gather insights on the ground. Operate with Autonomy and Trust: Work under minimal supervision with high responsibility. Your decisions will directly impact outcomes, and you will be the guardian of confidential data central to our competitive edge. Ready to deploy your expertise on projects that matter? Let's build the intelligence layer for the networks that connect the world. Join Our Veteran-Friendly Team: Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team. TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran . click apply for full job details
Senior Compute Engineer Lead
HTC Global Services Inc Buffalo, New York
Job Title: Senior Compute Infrastructure Engineer Overview / Summary HTC Global Services is seeking an experienced Senior Compute Infrastructure Engineer to support a strategic engagement with a large regional integrated healthcare delivery system. The role will lead compute-layer discovery and assessment activities, contribute to the consolidated risk register and remediation roadmap, and transition into a lead technical role within the ongoing managed services model. The engineer will support the client's transformation from an SOP-based operating model to a self-healing infrastructure model while working across hospital campuses, ambulatory practices, remote clinics, and vendor-hosted application dependencies. Key Responsibilities Lead compute-layer discovery activities across physical servers, hypervisors, virtual machines, and supporting infrastructure in coordination with Network Discovery and Cloud Connectivity workstreams. Operate discovery and inventory tools including Device42, Lansweeper, ServiceNow Discovery, and comparable platforms to produce a standardized configuration item inventory. Assess virtualization platforms including VMware vSphere, Microsoft Hyper-V, Nutanix AHV, or comparable technologies, covering cluster sizing, resource utilization, HA/DRS configuration, snapshot posture, and management-plane health. Perform infrastructure assessments in healthcare, financial services, or other regulated environments. Review healthcare clinical application hosting patterns, including EMR/EHR hosting environments, PACS/imaging archive dependencies, and HL7/FHIR integration engine hosting. Review server hardware lifecycle, firmware currency, BIOS/BMC posture, warranty status, and end-of-life/end-of-support risks. Assess operating system posture for Windows Server, Linux (RHEL, Ubuntu), and legacy platforms, including patch currency, support lifecycle, and standardized image alignment. Assess storage-related compute dependencies, including SAN/NAS connectivity, backup posture, and disaster recovery readiness at the hypervisor layer. Review clinical application hosting environments for server-level dependencies, performance, capacity, and platform standardization. Contribute compute-specific findings to the consolidated risk register based on clinical impact and operational feasibility. Serve as a senior technical resource within the NOC Managed Services model, providing Tier 3 escalation support for complex compute and virtualization issues. Execute compute change management activities, including VM lifecycle management, hypervisor upgrades, cluster rebalancing, patching, and server refresh activities. Support the transition to a self-healing infrastructure model through compute-layer automation using PowerShell, Ansible, Terraform, runbook creation, and monitoring improvements. Manage vulnerability reviews and patch planning for servers, hypervisors, and management-plane components. Collaborate with the client's Infrastructure Manager, Associate NOC Manager, and clinical application owners on change planning and clinical-window coordination. Contribute to weekly, monthly, and quarterly governance reporting through the Service Delivery Manager. Mentor junior compute engineers and NOC staff. Required Qualifications 13-14 years of experience. Deep technical knowledge and hands-on experience with Server Administration, including Active Directory, Group Policy, DNS, DHCP, WSUS/SCCM, and Windows Failover Clustering. Deep expertise in virtualization using VMware vSphere (ESXi, vCenter, HA/DRS), Microsoft Hyper-V, Nutanix AHV, or comparable platforms, including cluster design, capacity planning, and operational troubleshooting. Experience with discovery and inventory tools such as Device42, Lansweeper, ServiceNow Discovery, or comparable platforms. Experience performing infrastructure assessments in healthcare, financial services, or other regulated environments. Familiarity with healthcare clinical application hosting patterns, including EMR/EHR, PACS/imaging archive, and HL7/FHIR integration engine hosting. Experience with backup platforms such as Veeam, Commvault, Rubrik, Cohesity, or comparable technologies. Experience with compute-layer monitoring platforms such as SolarWinds SAM, Nagios, Datadog, ManageEngine OpManager, or comparable solutions. Experience with hyperconverged infrastructure, including Nutanix, VxRail, HPE SimpliVity, or comparable platforms. Strong experience with VMware vSphere, vCenter, ESXi, and underlying infrastructure. Proficiency in PowerShell scripting for automation and administrative tasks. Experience with Windows 10/11 tuning for virtual desktop environments. Knowledge of load balancing, security policies, MFA integrations, and session management. Experience with Microsoft Entra hybrid identity patterns, including domain-joined servers, Entra Connect, and hybrid Kerberos/certificate flows. Strong analytical and problem-solving capabilities. Excellent communication and stakeholder management skills. Ability to work independently and manage high-severity incidents under pressure. Collaborative team-oriented mindset. Preferred Qualifications VMware Certified Professional - Desktop and Mobility (VCP-DTM) or higher. Experience with hybrid VDI solutions (on-premises and cloud, such as Horizon Cloud on Azure/AWS). Exposure to Azure Virtual Desktop (AVD). ITIL Foundation certification or knowledge of change, incident, and problem management frameworks. Red Hat RHCE or comparable Linux certification. Nutanix NCP or comparable HCI certification. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
08/06/2026
Full time
Job Title: Senior Compute Infrastructure Engineer Overview / Summary HTC Global Services is seeking an experienced Senior Compute Infrastructure Engineer to support a strategic engagement with a large regional integrated healthcare delivery system. The role will lead compute-layer discovery and assessment activities, contribute to the consolidated risk register and remediation roadmap, and transition into a lead technical role within the ongoing managed services model. The engineer will support the client's transformation from an SOP-based operating model to a self-healing infrastructure model while working across hospital campuses, ambulatory practices, remote clinics, and vendor-hosted application dependencies. Key Responsibilities Lead compute-layer discovery activities across physical servers, hypervisors, virtual machines, and supporting infrastructure in coordination with Network Discovery and Cloud Connectivity workstreams. Operate discovery and inventory tools including Device42, Lansweeper, ServiceNow Discovery, and comparable platforms to produce a standardized configuration item inventory. Assess virtualization platforms including VMware vSphere, Microsoft Hyper-V, Nutanix AHV, or comparable technologies, covering cluster sizing, resource utilization, HA/DRS configuration, snapshot posture, and management-plane health. Perform infrastructure assessments in healthcare, financial services, or other regulated environments. Review healthcare clinical application hosting patterns, including EMR/EHR hosting environments, PACS/imaging archive dependencies, and HL7/FHIR integration engine hosting. Review server hardware lifecycle, firmware currency, BIOS/BMC posture, warranty status, and end-of-life/end-of-support risks. Assess operating system posture for Windows Server, Linux (RHEL, Ubuntu), and legacy platforms, including patch currency, support lifecycle, and standardized image alignment. Assess storage-related compute dependencies, including SAN/NAS connectivity, backup posture, and disaster recovery readiness at the hypervisor layer. Review clinical application hosting environments for server-level dependencies, performance, capacity, and platform standardization. Contribute compute-specific findings to the consolidated risk register based on clinical impact and operational feasibility. Serve as a senior technical resource within the NOC Managed Services model, providing Tier 3 escalation support for complex compute and virtualization issues. Execute compute change management activities, including VM lifecycle management, hypervisor upgrades, cluster rebalancing, patching, and server refresh activities. Support the transition to a self-healing infrastructure model through compute-layer automation using PowerShell, Ansible, Terraform, runbook creation, and monitoring improvements. Manage vulnerability reviews and patch planning for servers, hypervisors, and management-plane components. Collaborate with the client's Infrastructure Manager, Associate NOC Manager, and clinical application owners on change planning and clinical-window coordination. Contribute to weekly, monthly, and quarterly governance reporting through the Service Delivery Manager. Mentor junior compute engineers and NOC staff. Required Qualifications 13-14 years of experience. Deep technical knowledge and hands-on experience with Server Administration, including Active Directory, Group Policy, DNS, DHCP, WSUS/SCCM, and Windows Failover Clustering. Deep expertise in virtualization using VMware vSphere (ESXi, vCenter, HA/DRS), Microsoft Hyper-V, Nutanix AHV, or comparable platforms, including cluster design, capacity planning, and operational troubleshooting. Experience with discovery and inventory tools such as Device42, Lansweeper, ServiceNow Discovery, or comparable platforms. Experience performing infrastructure assessments in healthcare, financial services, or other regulated environments. Familiarity with healthcare clinical application hosting patterns, including EMR/EHR, PACS/imaging archive, and HL7/FHIR integration engine hosting. Experience with backup platforms such as Veeam, Commvault, Rubrik, Cohesity, or comparable technologies. Experience with compute-layer monitoring platforms such as SolarWinds SAM, Nagios, Datadog, ManageEngine OpManager, or comparable solutions. Experience with hyperconverged infrastructure, including Nutanix, VxRail, HPE SimpliVity, or comparable platforms. Strong experience with VMware vSphere, vCenter, ESXi, and underlying infrastructure. Proficiency in PowerShell scripting for automation and administrative tasks. Experience with Windows 10/11 tuning for virtual desktop environments. Knowledge of load balancing, security policies, MFA integrations, and session management. Experience with Microsoft Entra hybrid identity patterns, including domain-joined servers, Entra Connect, and hybrid Kerberos/certificate flows. Strong analytical and problem-solving capabilities. Excellent communication and stakeholder management skills. Ability to work independently and manage high-severity incidents under pressure. Collaborative team-oriented mindset. Preferred Qualifications VMware Certified Professional - Desktop and Mobility (VCP-DTM) or higher. Experience with hybrid VDI solutions (on-premises and cloud, such as Horizon Cloud on Azure/AWS). Exposure to Azure Virtual Desktop (AVD). ITIL Foundation certification or knowledge of change, incident, and problem management frameworks. Red Hat RHCE or comparable Linux certification. Nutanix NCP or comparable HCI certification. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
SR. IT TECHNICIAN - Helpdesk
Southwest Research Institute - Hourly San Antonio, Texas
SR. IT TECHNICIAN - Helpdesk 18-01622 Who We Are: We provide computer support for the Mechanical Engineering Division focusing on systems, storage, backups and networking. By joining our team, you will receive an additional $500 in your first paycheck, minus taxes. Objectives of this Role: Provide end-user support for Windows systems. Install a variety of engineering and general purpose software for users. Setup new computers and peripherals for users. Daily and Monthly Responsibilities: Support our division desktop/laptop systems with computer system maintenance, software installation, problem diagnosis/resolution, hardware deployments, and general support of Windows and MAC systems. Perform both local and remote support as needed for hardware/software issues. Work as a team member to provide excellent customer service to our division staff of approximately 400. Deliver hardware and technical support throughout SwRI campus. Requirements: Requires a high school diploma or equivalent. IT support related coursework or certifications preferred. 5+ years: General computer helpdesk experience. For those with an IT related Associate's degree, 4 years of work experience is required. Must be detail-oriented, having outstanding communication skills (both written and verbal), and excellent at multi-tasking and problem-solving. Should have ability to work independently in the absence of specific instructions on a number of tasks with a high degree of accuracy and have excellent organizational skills. Familiarity with Desktop Central and Sentinel One desired. A valid/clear driver's license is required. Special Requirements: Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a U.S. citizen. Job Locations: San Antonio, Texas For more information about this division, visit the Mechanical Engineering home page. An Equal Employment Opportunity Employer: race, color, religion, sex, national origin, disability, and veteran status. If you need assistance with completing the application, please Contact Us Back To Top
08/06/2026
Full time
SR. IT TECHNICIAN - Helpdesk 18-01622 Who We Are: We provide computer support for the Mechanical Engineering Division focusing on systems, storage, backups and networking. By joining our team, you will receive an additional $500 in your first paycheck, minus taxes. Objectives of this Role: Provide end-user support for Windows systems. Install a variety of engineering and general purpose software for users. Setup new computers and peripherals for users. Daily and Monthly Responsibilities: Support our division desktop/laptop systems with computer system maintenance, software installation, problem diagnosis/resolution, hardware deployments, and general support of Windows and MAC systems. Perform both local and remote support as needed for hardware/software issues. Work as a team member to provide excellent customer service to our division staff of approximately 400. Deliver hardware and technical support throughout SwRI campus. Requirements: Requires a high school diploma or equivalent. IT support related coursework or certifications preferred. 5+ years: General computer helpdesk experience. For those with an IT related Associate's degree, 4 years of work experience is required. Must be detail-oriented, having outstanding communication skills (both written and verbal), and excellent at multi-tasking and problem-solving. Should have ability to work independently in the absence of specific instructions on a number of tasks with a high degree of accuracy and have excellent organizational skills. Familiarity with Desktop Central and Sentinel One desired. A valid/clear driver's license is required. Special Requirements: Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a U.S. citizen. Job Locations: San Antonio, Texas For more information about this division, visit the Mechanical Engineering home page. An Equal Employment Opportunity Employer: race, color, religion, sex, national origin, disability, and veteran status. If you need assistance with completing the application, please Contact Us Back To Top
Senior Level Software Developer
DCS Corp Saint Louis, Missouri
DCS Corp. is an employee-owned organization with a reputation for agile and efficient development of technology solutions for U.S. Defense, Aerospace, Human Factors, and Security markets. We continue to provide innovative solutions with our multidisciplinary teams formed with exceptional employees. We are seeking a Software Engineer to support unique systems solutions for the National Geospatial-Intelligence Agency (NGA). We are seeking a Software Engineer to support our client's intelligence analysis products and capabilities. This position involves providing software development capabilities to enhance existing and emerging client capabilities, including design and development, modernization of existing applications and services, and operations and sustainment. The role focuses on driving the client's adaptation of higher levels of automation and operational efficiency through agile development methodologies, rapid prototyping, and modern technology stacks. Essential Job Functions: Develop, modernize, and maintain software applications and services. Contributes to the design and architecture of high-performance applications. Leverage agile methodologies to enhance operational efficiency. Participate in rapid prototyping to quickly iterate and improve solutions. Utilize modern technology stacks to meet client needs. Implement CI/CD pipelines using GitLab. Collaborate with cross-functional teams to deliver high-quality software solutions. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. At least a BS in Computer Science/Computer Engineering or Information Technology with at least 8 years of related experience. Applicants selected will be subject to a U.S. Government background investigation and must meet eligibility requirements for access to classified information. Must have an active TS/SCI security clearance with the ability to maintain clearance. Demonstrated firsthand experience in at least three of the following: Java, JavaScript or Python enterprise application development. Web services architecture, design, and development. Relational database design. Spatial database design. NoSQL database design. Micro-service architecture, design and development. Containerization and/or Orchestration. API Development. Cloud Native Development, AWS, Azure, Google Cloud or similar Cloud Service providers. Demonstrated experience with relational database development. Must have minimum of 3 years or more experience with agile and lean philosophies, with experience serving as scrum or team lead a plus. Demonstrated experience with Continuous Integration and Continuous Delivery (CI/CD) techniques, test-driven development, or automated testing practices. Desired Skills: A Master of Science or equivalent degree in Computer Science, Engineering, Mathematics, Information Systems. Cybersecurity, or equivalent technical degree and a minimum of 8 years of experience in full stack development to include Java, Web services, Database, and micro-service development software, engineering/development, or a related area that demonstrates the ability to successfully perform the duties associated with this work. Or, a Bachelor of Science or equivalent degree in Computer Science, Engineering, Mathematics, Information Systems or equivalent technical degree and a minimum of 10 years of experience in full stack development to include Java, Web services, Database, and micro-service development software, engineering/development, or a related area that demonstrates the ability to successfully perform the duties associated with this work. Or, a minimum, as equivalent to education, of 12 years of experience in software engineering/development, or a related area that demonstrates the ability to successfully perform the duties associated with this work may be substituted for a technical degree. Possesses at least one of the Agile Development Certifications. Certified Scrum Master. Agile Certified Practitioner (PMI-ACP). Certified Scrum Professional. Demonstrated experience in development of customized code, scripts, modules, macro procedures, or libraries to implement specialized spatial analysis functions using languages such as Python, Java, JavaScript, PHP, C, Perl, or similar scripting and development languages. Demonstrated experience working independently with clients or stakeholders to develop user-stories in support of full-service consumer and business applications. Demonstrated experience in integration and tailoring of geospatial Commercial Off-The-Shelf (COTS) software applications; specialized software and database development and maintenance; integration of related specialized hardware; engineering studies to identify and remedy geodata processing bottlenecks. Demonstrated experience with government and/or commercial imagery products, to include SAR or related RADAR imaging technologies. Demonstrated experience working with and developing geospatial information systems (GIS) to include open-source and proprietary geospatial formats. Demonstrated experience in use and development with common geospatial tools, data, and operating platforms. These may include, but are not limited to: Tools - Boundless Spatial suite, Remote View, PostGRES/PostGIS, Oracle Spatial and/or other geospatial databases, ArcGIS Desktop, ArcGIS Server, Image Server, and File Geodatabases. Data formats including KML, KMZ, NITF, TIFF, JPEG, GeoPDF, and similar geo-related formats and data structures. Operating Platforms - ESRI, OpenGeo Suite, or similar. In-depth experience abstracting new or legacy systems via standards-based API's to include web services. Including but not limited to Open Geospatial Consortium standards. Demonstrated experience in at least one of the following: Developing terrain analysis visualization and algorithms. Developing automated detection algorithms.
08/06/2026
Full time
DCS Corp. is an employee-owned organization with a reputation for agile and efficient development of technology solutions for U.S. Defense, Aerospace, Human Factors, and Security markets. We continue to provide innovative solutions with our multidisciplinary teams formed with exceptional employees. We are seeking a Software Engineer to support unique systems solutions for the National Geospatial-Intelligence Agency (NGA). We are seeking a Software Engineer to support our client's intelligence analysis products and capabilities. This position involves providing software development capabilities to enhance existing and emerging client capabilities, including design and development, modernization of existing applications and services, and operations and sustainment. The role focuses on driving the client's adaptation of higher levels of automation and operational efficiency through agile development methodologies, rapid prototyping, and modern technology stacks. Essential Job Functions: Develop, modernize, and maintain software applications and services. Contributes to the design and architecture of high-performance applications. Leverage agile methodologies to enhance operational efficiency. Participate in rapid prototyping to quickly iterate and improve solutions. Utilize modern technology stacks to meet client needs. Implement CI/CD pipelines using GitLab. Collaborate with cross-functional teams to deliver high-quality software solutions. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. At least a BS in Computer Science/Computer Engineering or Information Technology with at least 8 years of related experience. Applicants selected will be subject to a U.S. Government background investigation and must meet eligibility requirements for access to classified information. Must have an active TS/SCI security clearance with the ability to maintain clearance. Demonstrated firsthand experience in at least three of the following: Java, JavaScript or Python enterprise application development. Web services architecture, design, and development. Relational database design. Spatial database design. NoSQL database design. Micro-service architecture, design and development. Containerization and/or Orchestration. API Development. Cloud Native Development, AWS, Azure, Google Cloud or similar Cloud Service providers. Demonstrated experience with relational database development. Must have minimum of 3 years or more experience with agile and lean philosophies, with experience serving as scrum or team lead a plus. Demonstrated experience with Continuous Integration and Continuous Delivery (CI/CD) techniques, test-driven development, or automated testing practices. Desired Skills: A Master of Science or equivalent degree in Computer Science, Engineering, Mathematics, Information Systems. Cybersecurity, or equivalent technical degree and a minimum of 8 years of experience in full stack development to include Java, Web services, Database, and micro-service development software, engineering/development, or a related area that demonstrates the ability to successfully perform the duties associated with this work. Or, a Bachelor of Science or equivalent degree in Computer Science, Engineering, Mathematics, Information Systems or equivalent technical degree and a minimum of 10 years of experience in full stack development to include Java, Web services, Database, and micro-service development software, engineering/development, or a related area that demonstrates the ability to successfully perform the duties associated with this work. Or, a minimum, as equivalent to education, of 12 years of experience in software engineering/development, or a related area that demonstrates the ability to successfully perform the duties associated with this work may be substituted for a technical degree. Possesses at least one of the Agile Development Certifications. Certified Scrum Master. Agile Certified Practitioner (PMI-ACP). Certified Scrum Professional. Demonstrated experience in development of customized code, scripts, modules, macro procedures, or libraries to implement specialized spatial analysis functions using languages such as Python, Java, JavaScript, PHP, C, Perl, or similar scripting and development languages. Demonstrated experience working independently with clients or stakeholders to develop user-stories in support of full-service consumer and business applications. Demonstrated experience in integration and tailoring of geospatial Commercial Off-The-Shelf (COTS) software applications; specialized software and database development and maintenance; integration of related specialized hardware; engineering studies to identify and remedy geodata processing bottlenecks. Demonstrated experience with government and/or commercial imagery products, to include SAR or related RADAR imaging technologies. Demonstrated experience working with and developing geospatial information systems (GIS) to include open-source and proprietary geospatial formats. Demonstrated experience in use and development with common geospatial tools, data, and operating platforms. These may include, but are not limited to: Tools - Boundless Spatial suite, Remote View, PostGRES/PostGIS, Oracle Spatial and/or other geospatial databases, ArcGIS Desktop, ArcGIS Server, Image Server, and File Geodatabases. Data formats including KML, KMZ, NITF, TIFF, JPEG, GeoPDF, and similar geo-related formats and data structures. Operating Platforms - ESRI, OpenGeo Suite, or similar. In-depth experience abstracting new or legacy systems via standards-based API's to include web services. Including but not limited to Open Geospatial Consortium standards. Demonstrated experience in at least one of the following: Developing terrain analysis visualization and algorithms. Developing automated detection algorithms.
Section 508 Tester
Govan Systems
You will work across several verticals including health, business, education, transportation, employment, judicial, housing, agriculture and many more. This role demands a deep familiarity with the requirements and processes for complying with current and future accessibility standards as documented in WCAG, ADA, and Section 508. You will also support cross-functional teams who have responsibilities in the application of remediation efforts connected to your testing work. These teams include website administrators, content developers, platform engineers, and digital asset managers. You will be responsible for clearly communicating testing results to stakeholders as needed and be able to intelligently answer questions about your testing processes and results. This role requires strong QA practices, proactive problem-solving, and an ability to meet consistent project deadlines. Your work will help open up access to critical state services and change lives. Main Responsibilities NOTE: This is a testing-heavy role. Manual testing of digital assets is the primary responsibility of this position. Conduct testing of digital products, services, and technologies, to ensure the State can meet the highest standards of accessibility Maintain and organize testing data to allow for focused application of remediation efforts Assist with code review and remediation, helping developers and engineers quickly apply best practice solutions for critical usability issues This role will support the State's enterprise initiative for accessibility optimization. To better understand the needs, we broke down additional responsibilities into seven main areas. Assessment • Audit current State systems and customer-facing assets to find accessibility issues. Assemble and deliver test data to show commonalities as well as unique areas of need • Develop test cases and improve testing protocols, to allow for the deepest discovery of issues • Clearly summarize accessibility findings and provide recommendations for remediation, including code-level and role-based recommendations and solutions • Evaluate new vendor products for compliance with accessibility standards, and help improve the State procurement process for technology and digital services Documentation • Collect and document testing data to allow for clear benchmarking, gap analysis, and risk assessment aligned to platform, service domain, asset type, and customer journey • Support performance scoring, compliance tracking, and analysis reports • Align with State Accessibility leadership to help support the roadmap, vision, and strategy for enterprise accessibility improvements Testing/QA • Execute and iterate manual accessibility testing for all state digital assets, before and after remediation • Integrate testing policies and perform quality checks on audit processes to validate results and support best practices for testing, for both state and vendor work Communication • Clearly communicate testing outcomes and provide expertise to help stakeholders understand results • Keep Accessibility leadership apprised of progress, challenges, and outcomes related to the enterprise testing efforts • Establish and maintain effective relationships across multiple teams to help support accessibility work at the State. Maintaining • Maintain test libraries, testing standards, tool configurations, data repositories, and reporting frameworks to help support the state's ongoing governance of accessibility standards • Mentor internal team members and agency staff on accessibility standards and testing approaches to promote sustainability and skills transfer • Stay on top of the latest changes in WCAG, ADA, and Section 508 standards, and document and apply adjustments to testing practices to accommodate these changes Required Knowledge, Skills, and Ability • Bachelor's degree is required, preferably in the field of Computer Science, Software Engineering, IT, Web Development, Library or Informational Science, or Human Computer Interaction • 3+ years of hands-on digital accessibility testing experience, including experience with assistive technologies, WCAG compliance, and manual testing methods • 2+ years of experience on a digital product team, either working as a project owner or individual contributor, working collaboratively with internal and external teams to improve products and services using digital accessibility technologies, policies, and best practices • Strong proficiency in manual testing with assistive tech: NVDA, JAWS, Dragon, Fusion, Deque, Wave, ZoomText, VoiceOver, TalkBack. Also expertise with built-in device features such as speech-to-text, text-to-speech, magnifiers, onscreen keyboards, eye gaze tech, and alternative input devices including keyboards • Strong proficiency in HTML, ARIA, and semantic markup knowledge • Expertise in auditing common and legacy systems and products to find accessibility issues, providing guidance for mitigating issues, and improving accessibility knowledge and practices within internal teams • Demonstrated understanding of user-centered design (UCD) methodologies and how to use testing data to support accessibility design problems • Strong understanding of responsive web design principles, techniques, and frameworks • Experience testing and assessing accessibility issues on internal business processes, including case management and data collection systems • Creative out-of-the box thinking to provide solution-oriented guidance for optimizing digital assets using the latest digital accessibility techniques and tools • Can work both independently and collaboratively to help advance a program's accessibility standards • Experience as a mentor or coach for other product and service testers to promote stronger consistency and standards • Strong interpersonal and communication skills, including the ability to clearly present data and analysis, as well as the ability to receive feedback on your work • Expert in facilitating the integration of test data to support analysis and remediation processes • Strong ability to create and maintain documentation and best practice testing methodologies across multiple systems and functional areas • Ability to explain technical issues to non-technical stakeholders and communicate their implication on systems, processes, projects, and services. Able to facilitate discussions and solutions Preferred Skills & Qualifications Experience with software like Axe, WebAIM, SiteImprove, and Sitebulb Experience with browser devtools and accessibility extensions: Axe, WAVE, ARC Toolkit • Strong written and oral communication skills, and responsiveness to leadership and stakeholder requests • Strong organizational skills and experience with project tracking software, along with experience in agile processes and project development best practices • Experience in balancing a diverse workload of projects, with varying complexities and unique needs • Excellent time management skills, with an ability to commit and deliver on project goals, timelines, and target dates • Ability to work independently as well as part of a team to reach program goals and meet dynamic business objectives Ability to engage in rigid practices for accessibility testing, while maintaining flexibility for ad-hoc needs • Strong proficiency with MS Suite (Word, Excel, PowerPoint), Microsoft Teams, Outlook, and Zoom Other Desired Skills Experience in testing complex systems that use standard technologies (HTML, CSS, JavaScript, SQL, jQuery) Experience in accessibility compliance for chatbots and other customer communication tools Experience in accessibility compliance for analog formats like Word, Powerpoint, and print marketing assets Experience with digital forms and documents remediation to meet accessibility standards Experience with Sitecore, Salesforce, Adobe XD, and Jira/Confluence Knowledge of multiple testing, analysis, data visualization tools Desired Certifications One or more of the following: • IAAP certification (CPACC, WAS, etc.) • PMP certification • DHS Trusted Tester certification • Deque University • Section 508 Administrative Considerations The Digital Accessibility Tester will work on a high functioning team within the state's Digital Government group. They will be part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with digital asset Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement. The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. Payment will be on a time and material basis and paid only for hours worked. State Agencies are in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided. Use of State Resources: The contractor will be provided with a virtual desktop environment that will allow the contractor to use their own computer to access and engage with State systems. Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.
08/06/2026
Full time
You will work across several verticals including health, business, education, transportation, employment, judicial, housing, agriculture and many more. This role demands a deep familiarity with the requirements and processes for complying with current and future accessibility standards as documented in WCAG, ADA, and Section 508. You will also support cross-functional teams who have responsibilities in the application of remediation efforts connected to your testing work. These teams include website administrators, content developers, platform engineers, and digital asset managers. You will be responsible for clearly communicating testing results to stakeholders as needed and be able to intelligently answer questions about your testing processes and results. This role requires strong QA practices, proactive problem-solving, and an ability to meet consistent project deadlines. Your work will help open up access to critical state services and change lives. Main Responsibilities NOTE: This is a testing-heavy role. Manual testing of digital assets is the primary responsibility of this position. Conduct testing of digital products, services, and technologies, to ensure the State can meet the highest standards of accessibility Maintain and organize testing data to allow for focused application of remediation efforts Assist with code review and remediation, helping developers and engineers quickly apply best practice solutions for critical usability issues This role will support the State's enterprise initiative for accessibility optimization. To better understand the needs, we broke down additional responsibilities into seven main areas. Assessment • Audit current State systems and customer-facing assets to find accessibility issues. Assemble and deliver test data to show commonalities as well as unique areas of need • Develop test cases and improve testing protocols, to allow for the deepest discovery of issues • Clearly summarize accessibility findings and provide recommendations for remediation, including code-level and role-based recommendations and solutions • Evaluate new vendor products for compliance with accessibility standards, and help improve the State procurement process for technology and digital services Documentation • Collect and document testing data to allow for clear benchmarking, gap analysis, and risk assessment aligned to platform, service domain, asset type, and customer journey • Support performance scoring, compliance tracking, and analysis reports • Align with State Accessibility leadership to help support the roadmap, vision, and strategy for enterprise accessibility improvements Testing/QA • Execute and iterate manual accessibility testing for all state digital assets, before and after remediation • Integrate testing policies and perform quality checks on audit processes to validate results and support best practices for testing, for both state and vendor work Communication • Clearly communicate testing outcomes and provide expertise to help stakeholders understand results • Keep Accessibility leadership apprised of progress, challenges, and outcomes related to the enterprise testing efforts • Establish and maintain effective relationships across multiple teams to help support accessibility work at the State. Maintaining • Maintain test libraries, testing standards, tool configurations, data repositories, and reporting frameworks to help support the state's ongoing governance of accessibility standards • Mentor internal team members and agency staff on accessibility standards and testing approaches to promote sustainability and skills transfer • Stay on top of the latest changes in WCAG, ADA, and Section 508 standards, and document and apply adjustments to testing practices to accommodate these changes Required Knowledge, Skills, and Ability • Bachelor's degree is required, preferably in the field of Computer Science, Software Engineering, IT, Web Development, Library or Informational Science, or Human Computer Interaction • 3+ years of hands-on digital accessibility testing experience, including experience with assistive technologies, WCAG compliance, and manual testing methods • 2+ years of experience on a digital product team, either working as a project owner or individual contributor, working collaboratively with internal and external teams to improve products and services using digital accessibility technologies, policies, and best practices • Strong proficiency in manual testing with assistive tech: NVDA, JAWS, Dragon, Fusion, Deque, Wave, ZoomText, VoiceOver, TalkBack. Also expertise with built-in device features such as speech-to-text, text-to-speech, magnifiers, onscreen keyboards, eye gaze tech, and alternative input devices including keyboards • Strong proficiency in HTML, ARIA, and semantic markup knowledge • Expertise in auditing common and legacy systems and products to find accessibility issues, providing guidance for mitigating issues, and improving accessibility knowledge and practices within internal teams • Demonstrated understanding of user-centered design (UCD) methodologies and how to use testing data to support accessibility design problems • Strong understanding of responsive web design principles, techniques, and frameworks • Experience testing and assessing accessibility issues on internal business processes, including case management and data collection systems • Creative out-of-the box thinking to provide solution-oriented guidance for optimizing digital assets using the latest digital accessibility techniques and tools • Can work both independently and collaboratively to help advance a program's accessibility standards • Experience as a mentor or coach for other product and service testers to promote stronger consistency and standards • Strong interpersonal and communication skills, including the ability to clearly present data and analysis, as well as the ability to receive feedback on your work • Expert in facilitating the integration of test data to support analysis and remediation processes • Strong ability to create and maintain documentation and best practice testing methodologies across multiple systems and functional areas • Ability to explain technical issues to non-technical stakeholders and communicate their implication on systems, processes, projects, and services. Able to facilitate discussions and solutions Preferred Skills & Qualifications Experience with software like Axe, WebAIM, SiteImprove, and Sitebulb Experience with browser devtools and accessibility extensions: Axe, WAVE, ARC Toolkit • Strong written and oral communication skills, and responsiveness to leadership and stakeholder requests • Strong organizational skills and experience with project tracking software, along with experience in agile processes and project development best practices • Experience in balancing a diverse workload of projects, with varying complexities and unique needs • Excellent time management skills, with an ability to commit and deliver on project goals, timelines, and target dates • Ability to work independently as well as part of a team to reach program goals and meet dynamic business objectives Ability to engage in rigid practices for accessibility testing, while maintaining flexibility for ad-hoc needs • Strong proficiency with MS Suite (Word, Excel, PowerPoint), Microsoft Teams, Outlook, and Zoom Other Desired Skills Experience in testing complex systems that use standard technologies (HTML, CSS, JavaScript, SQL, jQuery) Experience in accessibility compliance for chatbots and other customer communication tools Experience in accessibility compliance for analog formats like Word, Powerpoint, and print marketing assets Experience with digital forms and documents remediation to meet accessibility standards Experience with Sitecore, Salesforce, Adobe XD, and Jira/Confluence Knowledge of multiple testing, analysis, data visualization tools Desired Certifications One or more of the following: • IAAP certification (CPACC, WAS, etc.) • PMP certification • DHS Trusted Tester certification • Deque University • Section 508 Administrative Considerations The Digital Accessibility Tester will work on a high functioning team within the state's Digital Government group. They will be part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with digital asset Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement. The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. Payment will be on a time and material basis and paid only for hours worked. State Agencies are in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided. Use of State Resources: The contractor will be provided with a virtual desktop environment that will allow the contractor to use their own computer to access and engage with State systems. Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.
Security Architect - Consultant (Cloud Engineer)
Excelraise, LLC Columbia, South Carolina
Excelraise, LLC is seeking a Desktop Support Technician for our client in Santa Fe, NM. On-Site Santa Fe, NM. Responds to help desk tickets and works with vendor support contacts to resolve technical problems with desktop computing equipment and software. Work Location: First week on site to get acclimated to team. After that, consultant should plan 3 days per month onsite. Remainer of time is remote. Onsite cadence will be scheduled with the manager after start. Candidate location: No South Carolina residency required. Open to nationwide candidates; must be able to work eastern time zone hours.
08/06/2026
Full time
Excelraise, LLC is seeking a Desktop Support Technician for our client in Santa Fe, NM. On-Site Santa Fe, NM. Responds to help desk tickets and works with vendor support contacts to resolve technical problems with desktop computing equipment and software. Work Location: First week on site to get acclimated to team. After that, consultant should plan 3 days per month onsite. Remainer of time is remote. Onsite cadence will be scheduled with the manager after start. Candidate location: No South Carolina residency required. Open to nationwide candidates; must be able to work eastern time zone hours.

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