88 jobs found

The City of Lake Worth Beach invites qualified individuals to apply for the position of O perational Technology (OT) Network Engineer. The Full Time, Non-Bargaining, Exempt position with a salary rate of $67,275 - $90,563. Working at the Utilities Building located at 1900 2nd Avenue North, Lake Worth, FL 33461. The U.S. Department of Energy's Grid Deployment Office has selected the City of Lake Worth Beach for investment via the Grid Resilience and Innovation Partnerships (GRIP) program to enhance grid flexibility, install more than 60 reclosers and other sectionalizing devices to autonomously rebalance the electrical system, integrate battery energy storage (BES) for community solar, new fiber optics connections, install advanced metering infrastructure (AMI), and deploy a meter data management (MDM) system. Positions covered under this GRIP Grant will expire / terminate in accordance with the grant's timeline: this position will expire on the same date that the grant expires. The regular work schedule for these positions is Monday through Friday. All positions are in-person and / or on-site. All candidates must be United States citizens. JOB SUMMARY: Reporting to the GRIP Grant Project Administration Manager, the Operational Technology (OT) Network Engineer is a highly skilled technical position that is responsible for network operations including to administer, maintain and improve all critical infrastructure industrial control systems supporting the City's electric utility. This position involves the installation, configuration and compliance of SCADA, Human Machine Interface, network switches, routers, firewalls, virtualized servers, security and applications. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is illustrative only and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform related work as required. The examples of essential functions as listed in this classification specification are not necessarily descriptive of any one position in the class. The omission of an essential function of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment in relation to the position. The position involves managing and maintaining operational technologies including SCADA systems, VMware, Windows server, switches, routers, firewalls, and wireless radio systems. Document existing architectures, and update documentation as the modifications are made. Manage backups, replication and a disaster recovery plan. Implementing and maintaining best practices including compliance with government regulations. Must work collaboratively with other members of the City of Lake Worth Beach staff, technology providers and contractors.Ability to work independently and as part of a team depending on the assignment or situation.Strong analytical and critical thinking, with the ability to identify opportunities that can improve efficiency.A clear understanding of client/server technology and network architecture.Good communication skills, including writing, speaking and active listening.Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.Take a leadership role with the data networks. Planning, installing, and maintaining physical and logical network and network infrastructure devices such as routers, switches, backup systems, security appliances, network security, server hardware, server operating systems, networked applications, and physical connectivity.Manage and maintains network operations and associated equipment; remote access systems, cabling, VPN clients, Windows-based operating systems, and other networked and/or stand-alone applications. Perform advanced server operations on Windows server platforms.Responsible for backup, restore, and data/server replication and patching.Keep current on updates and informs management and department members as changes may affect data and voice network operations. SUPERVISION: This role has no supervisory responsibilities. MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to carry out each essential duty or responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities; education and/or experience; and certificates or licenses required in order to fill the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Must have been employed in the Network Engineer field for the past one to two years performing the duties outlined in this job description.Valid Florida driver's license, with vehicle available to get to other City locations. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of Microsoft Server products.Knowledge of networking, routing, and switching protocols and proper network design infrastructure.Excellent working knowledge Windows network environments, including but not limited to: Windows Server OS and applications, Anti-Virus programs, TCP/IP connectivity, Internet, and MS Office Suite.Skill in the installation, repair, and maintenance of information technology systems.Skill in planning, organization, and decision making.Able to produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar.Able to act independently and logically to implement policies of supervisor. Able to comprehend and make inferences from written material. Able to learn job-related material primarily through oral instruction and observation. This learning takes place mainly in an on-the-job training setting. Able to effectively manage multiple tasks at once. PHYSICAL REQUIREMENTS: Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking. SENSORY REQUIREMENTS: Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing. All full-time employees are considered critical in response to emergency situations and may be deemed essential as needed depending on the situation. Employees in this position will be required to complete the FEMA Incident Command System (ICS) Certification Levels 100, 200, 700 and 800 within the first six months of employment. Certain positions may be required to attain additional ICS training as needed. The job description does not constitute an employment agreement between the City of Lake Worth Beach and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The City of Lake Worth Beach is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Applicants for positions with the City of Lake Worth Beach should know and be aware of the following: Applicants for employment who become candidates for available employment positions should note employment is contingent upon satisfactory completion of all reference checks and pre-employment physical satisfaction. Upon request, information on the nature and scope of an inquiry will be provided under FS 119. Furthermore, some of the job classifications within the City of Lake Worth Beach workforce are covered by Collective Bargaining Agreements with a union. Consistent with Chapter 447 of the Florida Statutes, a bargaining unit employee has the right to join or not join the union. However, the Union is not obligated to represent a non-member. Compensation details: 3 Yearly Salary PI46fe3a35d3fd-4160

About Us At American Engineering Testing (AET), we believe that people are the heart of innovation. We create an environment that values teamwork, curiosity, and continuous improvement while delivering innovative engineering and consulting solutions. As a 100% employee-owned firm, we deliver comprehensive testing, analysis, and design to reduce uncertainty in construction projects and offer rewarding work, exceptional training, and career development opportunities. Job Summary The Data Center Field Lead at American Engineering Testing, Inc. (AET) plays a critical leadership role in coordinating and overseeing field operations across construction materials testing (CMT), geotechnical, pavement, and environmental service lines. This role ensures high-quality service delivery, team performance, and safety compliance while acting as a frontline liaison between field technicians, project managers, and clients. The Field Supervisor leads field staff, supports operational goals, and upholds AET's commitment to technical excellence and client satisfaction across a variety of infrastructure and construction projects. This role is open to a range of experience levels. We encourage applications from both emerging leaders and seasoned professionals. The final title, scope, and compensation package will be tailored to reflect each candidate's background, expertise, and certifications. Essential Duties and Responsibilities Reasonable accommodations or workable solutions may be made to enable individuals with disabilities to perform essential functions. Assign and coordinate daily project schedules for field staff based on workload, testing complexity, certifications, and project scope. Provide technical guidance and quality control on field procedures including soils, concrete, asphalt, aggregate, and specialty materials testing. Perform or assist with complex field investigations, sampling procedures, and test observations. Review and approve field documentation including daily field reports, timesheets, expenses, and mileage logs. Support the use of AET's systems (e.g., QEST, Dynamics) for accurate project tracking and reporting. Serve as a point of contact for field-level project inquiries, coordinating with project managers and clients to resolve concerns or technical clarifications. Ensure that client specifications, contract requirements, and industry standards (e.g., ASTM, AASHTO, MnDOT) are consistently met on all active job sites. Support the development and delivery of accurate and timely testing results and project documentation. Mentor, coach, and train new and junior technicians in proper field methods, safety procedures, and client interaction. Conduct regular performance check-ins and annual reviews; support employees with development goals and certifications (e.g., ACI, NICET, MnDOT). Help manage field onboarding and certifications tracking, working closely with Department and HR teams. Lead field team meetings or tailgate talks to reinforce safety, project updates, and process improvements. Monitor and support project productivity, technician utilization, and overtime management. Assist with maintaining project and department profitability targets through scheduling, quality, and cost control. Help track prevailing wage compliance, WIP status, and project documentation accuracy in collaboration with project managers. Enforce AET's health and safety practices on all job sites; conduct spot checks and incident follow-ups as needed. Uphold QA/QC standards through review of field practices, calibrations, and proper documentation. Promote a positive team culture rooted in safety, respect, professionalism, and accountability. Supervisory Responsibility Direct Supervision of assigned field technicians or engineering staff. Required Qualifications and Education Requirements High School Diploma or equivalent required. Minimum 3 years of hands-on experience in construction materials testing or related engineering services. 0-2 years of direct supervisory experience required. Valid driver's license and acceptable driving record. Preferred Skills Associate or bachelor's degree in Civil Engineering, Construction Management, or Geology preferred. Field certifications such as ACI Field Testing Grade I, MnDOT Bituminous/Grading & Base, NICET, or equivalent. Strong working knowledge of field standards and test methods (ASTM, AASHTO, MnDOT). Experience using project tracking systems such as QEST or Microsoft Dynamics. Excellent communication and team leadership skills, with the ability to train and motivate technicians. Proven ability to manage shifting priorities in a high-volume, fast-paced field environment. Work Environment This job primarily operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. This position will occasionally be required to operate in a field environment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Third Party Disclosure Notice to Third Party Agencies: AET does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by AET's Chief People Officer (CPO), AET reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies. PI81481f7512fb-4173

Description: The Cyber Security Engineer (CSE) performs cyber security support and advice to a Partner Nation in support of the US Army's Program Executive Office - Command, Control, Communication - Tactical (PEO C3T). This is full-time, on-site in a Latin American country and the CSE must be fluent in Spanish. CSE must be detail-oriented and have in-depth knowledge of cybersecurity and cybersecurity operations centers (CSOC). The CSE will be responsible for providing expert-level guidance and strategic recommendations to the Partner Nation on a wide range of cybersecurity-related matters. The CSE will work closely with the Partner Nation to assess their security posture, identify vulnerabilities, and develop comprehensive solutions to mitigate risks and enhance their overall security resilience. Candidates for the CSE assists and advises the PEO C3T Portfolio Manager and the Partner Nation in cybersecurity and the build-up of a CSOC. The Partner Nation will be responsible for their cybersecurity program, but the CSE will assist and advise as needed as a Technical Subject Matter Expert (SME). The CSE may also be asked by the Partner Nation or the PEO C3T Portfolio Manager to assist in planning, design, management, and coordination of CSOC projects. The CSE keeps his or her technical skills updated and studies available products to determine those which best meet the Partner Nation's needs. The CSE provides guidance, direction, and mentoring for Partner Nation CSOC personnel as needed. DUTIES AND RESPONSIBILITIES: Support Partner Nation (PN) with best practices in cyber security; strategy development, standards and policies, risk assessment and mitigation, incident response and recovery, awareness and training. Support the PN with the following: Security Assessments: Support PN's security assessments, including vulnerability scans, penetration testing, and risk analysis, to identify potential weaknesses in the security infrastructure. Security Strategy Development: Collaborate with PN to develop and implement tailored cybersecurity strategies that align with their objectives. Security Architecture Design: Assist with the design and architect of secure systems, networks, and infrastructure to protect the PN's critical information assets. Security Solution Implementation: Provide on the ground assistance with the implementation of PEO C3T projects. Incident Response and Remediation: Assist PN in developing and testing incident response plans and provide guidance on effective incident response and remediation measures. Security Awareness and Training: Provide security awareness training programs to educate PNs' personnel on cybersecurity best practices. Project Development: Develop, with input from the US ODC and PEO C3T, future PN cyber security recommendations. Reporting: Prepare Monthly / Quarterly reporting, advisement, and action-officer level support to PEO C3T. This position will be performed onsite in the Partner Nation. Travel requirement: 2x per year to Continental US Requirements: 1. Bachelor's degree in Computer Science, Information Security, or a related field. 2. Extensive experience (5+ years) in cybersecurity, with a proven track record of success. 3. Expertise in security frameworks, standards, and best practices (e.g., NIST, ISO, RMF). 4. Proficiency in security technologies, tools, and platforms (e.g., firewalls, IDS/IPS, SIEM). 5. Strong analytical and problem-solving skills, with the ability to think critically and provide innovative solutions. 6. Excellent communication and presentation skills to effectively convey complex security concepts to both technical and non-technical stakeholders. 7. Certifications such as CISSP, CISM, or CRISC are highly desirable. 8. Must be fluent in Spanish; experience in Latin America is a plus 9. US Citizenship mandatory 10. Active US Government Clearance at Secret level or higher. 11. Ability to sit for extended periods of time. 12. Ability to regularly lift at least 25 pounds. 13. Ability to commute to the designated onsite work location as required. QBE is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender-identity and/or expression, age, disability, Veteran status, genetic information, pregnancy (including childbirth, lactation, or other related medical conditions), marital-status, neurodivergence, ethnicity, ancestry, caste, military/uniformed service-member status, or any other characteristic protected by applicable federal, state, local, or international law. PI9d44a6-

At LMT Technology Solutions ( ), we Lead , Manage , and Transform businesses by delivering solutions that enable our clients to leverage technology with confidence so they can focus on growing their business. As a trusted Managed Service Provider (MSP), we deliver comprehensive technology services, including managed IT, co-managed IT, professional services, cybersecurity, cloud solutions, and strategic consulting. Our mission is to help organizations thrive by ensuring their technology is secure, reliable, and aligned with their business objectives. The cornerstone to LMT's success is our employees. We cultivate a culture of encouragement and growth through professional development, collaboration, and innovation for our LMT Team. Through generous contributions to healthcare benefits, 401(k) matching, opportunities for advancement, a fully stocked fridge with snacks and sodas, and the occasional office dog visit, we strive to make our employees feel valued and appreciated. Position Overview Provide remote support to clients from LMT's office by diagnosing and resolving hardware and software issues, installing and configuring computer systems and applications, and ensuring optimal setup and functionality. Maintain a high level of customer satisfaction by adhering to LMT's support standards and procedures, meeting SLA requirements, effectively communicating with clients to gather information, provide updates, and explain solutions, and delivering high-quality technical support in alignment with LMT's expectations. Perks LMT's compensation package includes a competitive base salary, quarterly bonuses, long-term incentives and a generous Employee Benefits Package. • PTO: 18 days of PTO in a year • LMT contributes $900 a month to your Benefits Package • LMT offers a company matched 401(k) plan, up to 4%, after 6 months of active employment • Company paid professional development opportunities for professional certifications and soft skills training • Opportunities for community involvement What We're Looking For Excellent customer service and communication skills. Able to be flexible and adaptable to the changing needs of the team. Excellent problem solver - identifies and analyzes problems, evaluates solutions and alternatives, resulting in effective solutions. Self-motivation, high level organizational and time management skills. Documentation skills to ensure knowledge is shared and incidents are tracked effectively. Principal Duties and Responsibilities Troubleshoot and resolve client hardware, operating system, and software related issues, using remote tools. Query client on properly documenting issues. Troubleshoot and resolve network and server access issues using remote tools. Monitor and respond to client site alerts, escalate to the Service Desk Manager and Account Team as necessary. Follow LMT 's Escalation procedure if an issue cannot be resolved remotely or within a reasonable amount of time. Document resolution in ConnectWise and communicate with client on the status and resolution of issues. Consistent, punctual, and dependable attendance is necessary to meet the needs of our clients and the LMT team Minimum 1 year of experience supporting servers, workstations, printers and network switches Previous experience servicing and troubleshooting Microsoft Windows Server, Exchange Server, SQL Server, and Active Directory Previous experience with Microsoft 8, 10, 11, Microsoft 365 Ability to diagnose and prioritize client issues and properly manage client expectations Demonstrated problem-solving skills and critical thinking ability Strong written and verbal communication skills Must have a valid driver's license and access to timely and reliable transportation to get to work Interest in in-person collaboration and face-to-face interactions. Additional Preferred Skills Knowledge of VMWare and/or Hyper-V a plus Certifications: A+, MCP, MCSE, CCNA, and other related certifications a plus Knowledge of ConnectWise a plus Working Conditions FLSA Status: Non-Exempt position Full-time Job location - LMT's office Opportunity to work a 4-day, 10-hour schedule Compensation details: 0 Yearly Salary PI7263fdbf2ece-0376

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. is position. Key job responsibilities • Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required • Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors • Performing on-call duties and participating in scheduled maintenance and change management activities • Contributing to documentation and process improvement initiatives based on your analysis of operational issues • Helping to train and onboard new team members Physical requirements: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Working in cramped and/or elevated locations • Bending, lifting, stretching, and reaching • Standing and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation • Work in a noisy environment • Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you: • Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution • Solve problems at their root and step back to understand the broader context • Maintain service level agreements through the implementation of proactive issue detection and reporting You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. BASIC QUALIFICATIONS - 1+ years of computer/server hardware troubleshooting or related IT experience - High school or equivalent diploma - Work a flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS - Knowledge of network design, protocols and Layer 1/2 troubleshooting - Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or experience in a relevant field (e.g., Computer Science, Networking Engineering) - Experience managing work and priorities through a ticketing system - Experience in a data center or other critical environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, OR, Umatilla - 27.00 - 48.00 USD hourly

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities - Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to interview, train and onboard new team members Physical Requirements: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in an industrial environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). - This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility - Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue detection and reporting - Are biased to act in the absence of direction or support - Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. BASIC QUALIFICATIONS - 2+ years of computer/server hardware troubleshooting experience, or experience related IT - 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience - Work flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS - Knowledge of network design, protocols and troubleshooting - Knowledge of Linux/Unix Administration - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - Experience in a data center or other critical environment - Experience training and onboarding of new team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Wilmer - 30.91 - 54.18 USD hourly

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities - Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to interview, train and onboard new team members Physical Requirements: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in an industrial environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). - This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility - Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue detection and reporting - Are biased to act in the absence of direction or support - Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. BASIC QUALIFICATIONS - 2+ years of computer/server hardware troubleshooting experience, or experience related IT - 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience - Work flexible schedule including weekends, nights, and holidays PREFERRED QUALIFICATIONS - Knowledge of network design, protocols and troubleshooting - Knowledge of Linux/Unix Administration - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - Experience in a data center or other critical environment - Experience training and onboarding of new team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Wilmer - 30.00 - 54.00 USD hourly

Job Description Job Description About The Role We are seeking an experienced Site Reliability Engineer (SRE) with a strong focus on DevSecOps to join our growing engineering team. In this role, you will oversee and maintain the reliability, security posture, and operational hygiene of our cloud infrastructure, APIs, and software supply chain. You will drive patch management programs, harden our Cloud infrastructure, and maintain our code repositories to ensure all systems remain compliant, secure, and scalable. This role is ideal for an engineer who thrives at the intersection of operations and security, is passionate about automation, and takes pride in keeping complex environments clean, auditable, and resilient. Key Responsibilities Own and execute end-to-end patch management across AWS compute resources (EC2, ECS, Lambda runtimes, EKS nodes), third-party dependencies, and OS-level packages. Monitor, triage, and remediate vulnerabilities identified by security scanning tools (e.g., AWS Inspector, Dependabot, Security Hub, or equivalent), prioritizing by CVSS severity and business impact. Maintain and enforce branch protection rules, secret scanning policies, and dependency update workflows across all code repositories. Design and implement automated pipelines for continuous compliance checking, security testing (SAST/DAST/SCA), and infrastructure drift detection. Collaborate with IT & Info-Sec SMEs on AWS IAM roles and policies, VPC configurations, Security Groups, CloudTrail, Config, and GuardDuty to ensure least-privilege access and auditability. Collaborate with development teams to embed security controls into CI/CD pipelines (GitHub Actions, CodePipeline, or equivalent) without impeding developer velocity. Support the reliability and availability of production APIs - including uptime monitoring, incident response, runbook creation, and post-incident reviews. Partner with Legal and Data Governance SMEs on API access procedures and monitoring. Define and track SLOs/SLAs for internal and external APIs; implement alerting and dashboards using observability tooling (e.g., CloudWatch, Datadog, Grafana). Lead periodic infrastructure and dependency audits; produce clear reports on patch compliance status and open risk items for engineering and security leadership. Maintain thorough documentation of patching schedules, runbooks, access policies, and environment configurations. Participate in on-call rotation and contribute to a culture of continuous improvement. Required Qualifications Bachelor's Degree in Computer Science, Information Systems, or a related field (or equivalent practical experience). 5+ years of professional experience in a Site Reliability Engineering, Software Engineering, DevOps, or DevSecOps role. Demonstrated expertise managing AWS environments - including EC2, Lambda, ECS/EKS, S3, RDS, IAM, VPC, CloudTrail, Config, and GuardDuty. Experience with various cloud environments: AWS, Azure, GPC Strong experience with GitHub administration: branch protection, Actions workflows, secret scanning, Dependabot, and code owners. Hands-on experience with patch management and vulnerability remediation at scale, including OS-level patching (Amazon Linux, Ubuntu) and dependency lifecycle management. Proficiency with infrastructure-as-code tools (Terraform, CloudFormation, or AWS CDK). Experience integrating security tooling (SAST, DAST, SCA, container scanning) into CI/CD pipelines. Solid understanding of API reliability patterns: health checks, rate limiting, circuit breakers, and observability. Familiarity with compliance frameworks relevant to cloud environments (SOC 2, CIS Benchmarks, NIST CSF). Strong scripting skills in Python, Bash, or similar for automation and tooling. Excellent communication skills and ability to translate technical risk for non-technical stakeholders. Build observation (logging, metrics, alerting) systems to make sure system works well, and develop response plans. Preferred Qualifications AWS certifications (e.g., AWS Certified Security - Specialty, AWS Certified DevOps Engineer - Professional). Experience with container security and Kubernetes (EKS) hardening. Familiarity with CSPM tools (e.g., Wiz, Prisma Cloud, AWS Security Hub) for continuous cloud posture management. Experience managing API gateways (AWS API Gateway, Kong, or similar) including security policy enforcement. Exposure to secrets management solutions (AWS Secrets Manager, HashiCorp Vault). Knowledge of SBOM (Software Bill of Materials) generation and management. Experience with incident response playbooks and tabletop exercises. Familiarity with Agile/Scrum methodologies and cross-functional engineering teams. Compensation The anticipated base salary range for this position is $150,000 annually, plus eligibility for a 15% annual performance bonus. Actual compensation will be determined based on several factors, including skills, experience, education, certifications, and geographic location. In addition to base salary and bonus eligibility, we offer a competitive benefits package, including medical, dental, vision, 401(k), paid time off, and other employee benefits.

Job Description Job Description Crusoe is on a mission to accelerate the abundance of energy and intelligence . As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack - from electrons to tokens - to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that - with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About This Role We're seeking a Senior Atlassian Cloud Engineer to serve as the primary administrator and strategic owner of our Atlassian ecosystem. This role blends deep technical expertise with strong project management instincts to ensure Jira, Confluence, and related tools are optimized for collaboration, delivery, and service management. You'll act as both platform owner and change agent driving innovation, best practices, and adoption as the business scales. What You'll Be Working On Owning day-to-day administration and long-term strategy for the Atlassian suite, including Jira Software, Jira Service Management, Confluence, Opsgenie, Product Discovery, and Statuspage Customizing workflows, permissions, dashboards, and automation to improve project execution, visibility, and cross-team collaboration Partnering with project managers, business leaders, and IT teams to embed effective project management and ITSM practices within Atlassian tools Designing advanced reporting and analytics using eazyBI, JQL, filters, CQL, and dashboards to support real-time decision-making Acting as the escalation point for complex platform issues, working closely with Atlassian Support and internal Service Desk teams Leading platform enhancements by staying ahead of Atlassian's roadmap and championing adoption of new features Driving AI initiatives within the Atlassian ecosystem, including building custom agents using Atlassian Rovo and implementing the Rovo MCP server Collaborating across IT to ensure reliability, security, and alignment with broader business objectives What You'll Bring to the Team 3+ years of experience administering Atlassian Cloud environments in enterprise settings Proven ownership of Jira and Confluence customization, site administration, and day-to-day operations Advanced expertise in Jira project configuration, including workflows, permission schemes, issue security, issue types, field configurations, and project roles Strong command of Jira Query Language (JQL), Confluence Query Language (CQL), and eazyBI for advanced reporting Experience implementing and operating ITSM processes in Jira Service Management (Incident, Change, Problem, CMDB/Assets) Solid understanding of RBAC, change control, release management, and system administration best practices Experience configuring authentication and authorization with Okta or similar IAM providers Familiarity integrating Atlassian tools with other business systems and working with structured data formats (JSON, YAML) Bonus Points Atlassian Cloud Professional certifications (ACP), with 2+ preferred Experience leading AI-driven initiatives within Atlassian, including Rovo agent development Background managing large-scale Atlassian implementations or migrations Experience supporting external user access and complex security models Prior work in fast-growing or highly cross-functional organizations Benefits: Competitive compensation Restricted Stock Units Paid time off & paid holidays Comprehensive health, dental & vision insurance Employer contributions to HSA account Paid parental leave Paid life insurance, short-term and long-term disability Professional development & tuition reimbursement Mental health & wellness support Commuter benefits (parking & transit) Cell phone stipend 401(k) Retirement plan with company match up to 4% of salary Volunteer time off Compensation Range Compensation will be paid in the range of up to $115,000 - $135,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Job Description Job Description Senior Software Engineer, Reliability Remote, US About Nametag Nametag is building the future of secure digital identity. Our mission is to make it easy for people and organizations to prove who they are online, safely and seamlessly. We're pioneering next-generation identity verification and account protection so that users can control their own identity, and companies can build trust without friction. By enabling trust at scale, we help enterprises reduce fraud, streamline onboarding, and deliver secure user experiences that customers love. The Role We're looking for a Senior Software Engineer to own infrastructure, reliability, and platform engineering at Nametag. You'll design and scale the systems that keep our identity verification platform fast, secure, and always available, and build the tooling that makes our engineering team more productive and autonomous. This is a hands-on, high-impact role. You'll work closely with engineering and product leadership to make critical decisions about how we build, deploy, and operate our systems, and then execute on them. If you've thrived in fast-moving environments and care deeply about uptime, correctness, and developer experience, we'd love to meet you. What You'll Do Infrastructure & Reliability Design, build, and maintain scalable, cost-effective cloud infrastructure across AWS and Fly.io. Own deployment strategy and service design across our monolith and microservices, including schema migrations and rollout safety. Manage infrastructure-as-code (CloudFormation, Terraform or equivalent) for reproducible, auditable infrastructure. Identify reliability risks, performance bottlenecks, and security gaps, and address them proactively. Observability & Incident Response Evolve our observability stack: logging, distributed tracing, metrics, and uptime monitoring. Evolve on-call practices and incident response processes that keep us ahead of customer-impacting issues. Champion a culture of reliability: postmortems, runbooks, and continuous improvement after incidents. Developer Enablement Manage and improve our CI/CD pipelines (GitHub Actions) and establish deployment best practices. Build internal platform tooling and abstractions that reduce toil and increase engineering velocity. Partner with product engineers to make infrastructure easy to use correctly and hard to use incorrectly. Data & ML Infrastructure Design and operate data pipelines that support our ML-powered verification systems. Evolve our MLOps infrastructure so models can be trained, evaluated, and deployed safely and repeatedly. Collaboration & Leadership Work closely with engineering and product leadership on technical roadmap decisions. Review code, mentor peers, and help raise the bar on security, reliability, and operational discipline. Communicate infrastructure tradeoffs clearly across technical and non-technical stakeholders. Ideal Qualifications Work Authorization (Required): Applicants must be legally authorized to work in the United States for any employer without current or future need for visa sponsorship. This is a firm requirement. The technical qualifications below are guidelines. We know that no candidate will perfectly match every requirement, and that's okay. If you're passionate about what we're building and have most of the skills below, we'd love to hear from you. Cloud & Infrastructure: Hands-on experience managing and securing cloud infrastructure. AWS required; Fly.io or similar a plus. Infrastructure-as-Code: Production experience with Terraform or equivalent tools. Databases: Deep experience with PostgreSQL, including schema design, migrations, and query performance tuning. CI/CD: Strong experience designing and managing pipelines, GitHub Actions preferred. Languages: Proficiency in modern, type-safe languages. Go strongly preferred. Observability: Experience building and operating logging, tracing, and metrics systems in production. MLOps & Data Pipelines: Prior experience shipping ML infrastructure into production, not just experimentation. Startup experience: You've worked at an early-stage company and know what it means to move fast without compromising the things that matter. Security: Security-minded by default. You design with the threat model in mind, not as an afterthought. What We Value Intellectual horsepower. Quickly grasping complex technical and business concepts. Kindness and integrity. Earning trust is central to how we build relationships with customers and colleagues. Bias for action. We move quickly to deliver impact and protect our customers against fast-moving threats. Ownership mindset. You care about uptime and stability the way a founder cares about the product. Compensation The base salary range for this full-time position is $120,000 to $190,000, plus equity and benefits. Nametag is a founding member of the Open Imperative, publicly committed to pay equity in the technology industry. We post positions with ranges to encourage people of different backgrounds and experiences to apply. Every offer is benchmarked against market data to ensure fairness and consistency. Final compensation is determined by role, level, and additional factors such as skills, experience, and education. Your recruiter or hiring manager can share more details during the hiring process. Culture & Perks At Nametag, we believe trust starts with how we treat each other. We're a remote-first team that values autonomy, inclusivity, and collaboration, with regular in-person time to stay connected and innovate together. Remote-first: Work from anywhere in the US. Our team spans Seattle, San Francisco, Ann Arbor, Denver, New York City, and beyond. Off-sites: We bring the team together once per quarter for in-person collaboration, often off-site in new places. Flexible schedules: Work in your own time zone; we align key meetings across a shared window. We Offer Competitive salary Meaningful equity ownership Comprehensive health benefits (medical, dental, vision) Flexible paid time off Quarterly team off-sites and travel support New computer hardware and equipment An inclusive environment where your voice has impact and your work drives change

Job Description Job Description Company Overview: Established in Taiwan in 1974, Hon Hai Technology Group, commonly known as Foxconn, is the world's largest electronics manufacturer and leading provider of technological solutions with a network of over 233 campuses across 24 countries. In the US, Foxconn employs 8,000 across 56 different sites with manufacturing operations in Virginia, Wisconsin, Ohio, Indiana, Texas, and California. As of 2025, Foxconn ranks 28th among the Fortune Global 500 and reported revenue of approximately USD $259 billion. The company's diverse product offerings span four major segments: smart consumer electronics, cloud, and networking solutions, computing, and various other components. Foxconn makes 40% of the consumer electronics that we find in our everyday lives. In recent years, Hon Hai has adopted the 3+3 strategy, focusing on three emerging industries - electric vehicles, digital health solutions, and robotics - while leveraging three key technologies: next-generation communications, artificial intelligence (AI), and semiconductors. Together, these initiatives position the company as a leader in innovation for the 21st century. Hon Hai Technology Group is deeply committed to championing environmental sustainability within its manufacturing processes. By integrating sustainability into its operations framework, the company strives to serve as a best-practice model for global enterprises, enhancing corporate responsibility while meeting the growing demand for environmentally conscious production methods. Job Summary: The SDM Engineer is to oversee the daily operations of the Service Desk, ensuring efficient, timely, and high-quality support to end users. This role is responsible for meeting SLA commitments, driving continuous improvement in incident management, and serving as a liaison between the technical team and other business areas. It plays a key role in maintaining operational continuity in a manufacturing environment. Duties and Responsibilities: Provide strategic leadership for the Service Desk operation by establishing short- and long-term goals, aligning service delivery strategies with business and IT objectives, and ensuring high-quality support services that meet organizational needs and service level agreements (SLAs). Lead, mentor, and manage senior technicians and team leads by developing individualized development plans, conducting regular performance reviews, providing coaching and feedback, and implementing succession planning to build a high-performing service organization. Analyze service trends, recurring incidents, and failure patterns to identify root causes, recommend strategic improvements, and implement preventive measures that reduce incident volumes, improve operational efficiency, and achieve global service performance KPIs. Ensure accurate and comprehensive documentation of incidents, service requests, and resolutions within the ticketing platform, maintaining knowledge articles and documentation standards to improve service consistency, knowledge sharing, and future issue resolution. Identify opportunities to improve service desk processes, tools, and support workflows by evaluating current operations, implementing best practices, automating repetitive tasks, and driving continuous improvement initiatives that enhance service quality and customer satisfaction. Ensure the team provides advanced technical support, including basic SQL troubleshooting, query execution, data analysis, and support for business-critical production systems, while maintaining system availability and minimizing operational disruptions. Manage and coordinate escalations to second- and third-level support teams by facilitating communication between internal technical teams, vendors, and stakeholders, ensuring timely issue resolution and minimizing business impact for critical incidents. Provide on-site leadership and technical support for high-priority operational issues by coordinating cross-functional response efforts, restoring services as quickly as possible, and ensuring effective communication throughout the incident management process. Develop and deliver technical training, coaching, and knowledge-sharing programs to enhance team capabilities, foster a culture of service excellence, promote continuous learning, and ensure adherence to established service management processes and best practices. Serve as the primary incident manager during major incidents by leading incident response activities, coordinating technical teams, providing timely executive and stakeholder communications, conducting post-incident reviews, and driving corrective actions to prevent recurrence. Education: Bachelor's degree in computer science, Information Technology, Computer Engineering, or a related technical field. Experience: Minimum of 3 years of experience in technical support in Manufacturing areas. Experience with ticketing platforms and Basic programming training. Experience with monitoring tools, incident management systems, and remote support platforms, EEOC Statement Foxconn is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Foxconn prohibits discrimination and harassment of any kind and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, sexual orientation, ethnicity or national origin, age, disability, marital status, genetics, pregnancy, or any other protected characteristic as outlined by federal law. In addition to federal law requirements, Foxconn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

Description Summary: The Imaging Administrator will work to ensure efficient and effective operations for a variety of departments that produce medical images. The responsibilities include but are not limited to, maintaining various imaging applications as applicable to multiple service lines (radiology, cardiology, etc.). This includes the design, development, coordination, and delivery of value-added services that support and enhance solutions that retrieve, analyze, enhance, and exchange digitized medical images. The Imaging Administrator will act as a liaison in all medical imaging initiatives. They will participate in overseeing and coordinating existing and new imaging-related initiatives. This Job will provide support to end users. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Administers and supports various radiology PACS, and cardiology PACS (Sectra, Lumedx, Merge Cardio, Philips ISCV) as well as advanced imaging applications, interfaces, and storage architecture(s) and related technologies (e.g., voice recognition). Serves as a key onsite IT resource for implementation and support of medical imaging applications at a facility. Provides support for hemodynamic systems (Merge Hemo, Philips XPer, GE Maclab) and electrophysiology mapping applications (Boston Scientific Rhythmia, Biosense Webster Carto 3). Coordinates and assists in DICOM SR mappings to ancillary systems. Operates as a liaison between vendors, BioMed, IS business partners, and ancillary support teams. Provide second-level support as a local medical imaging subject matter expert to resolve incidents or fulfill requests; provide status on user issues. Performs medical imaging application maintenance and testing. Provides input to division policies and procedures and training documentation for medical imaging applications and processes. Collaborates in the Imaging Team's development of standard medical imaging education & documentation. Delivers hands-on training for medical imaging applications. Reviews and provides input to Information Security plans regarding medical imaging security requirements to meet HIPAA requirements on medical imaging applications. Participates in special projects as needed. Responsible for the continued monitoring of the overall health of the imaging system(s). Works closely with department directors/managers to ensure timely and complete capture of digital image data into the medical imaging software application(s), as well as network transmission. Assists with the development and utilization of operating standards, policies, procedures, and industry best practices related to medical imaging. Compiles and analyzes support data and recommends procedural and educational changes as appropriate. Acts as liaison between departments on medical imaging initiatives and procedures, assisting with new medical imaging endeavors both invasive and non-invasive. Utilizes basic concepts, standards, and tools relating to database administration. Reads, analyzes, and interprets complex documents; able to identify/interpret technical requirements/specifications. Explains imaging technology concepts/requirements to technical and non-technical audiences. Works effectively on concurrent multidisciplinary initiatives. Conveys information effectively in verbal and written communication. Works well with all clinical disciplines and staff of all CHRISTUS facilities. Participates in a rotating on-call schedule with other CHRISTUS ministries. Documents support cases in appropriate IT Service Management (ITSM) for pattern tracking. Performs other duties as assigned. Job Requirements: Education/Skills Associate's degree in Healthcare or IT, or 4 years of experience in PACS administration in lieu of a degree required Bachelor's degree preferred Experience 2 years of related healthcare experience required Medical Imaging experience preferred Basic computer experience required Licenses, Registrations, or Certifications Registered by CIIP, PARCA, ARRT, RDMS, or CNMT preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Serve as a key contributor to the development and maturation of the Credit Union's Third-Party Risk Management (TPRM) program, ensuring alignment with strategic goals and regulatory requirements. Assess, monitor, and mitigate third-party risks while supporting comprehensive due diligence and managing risk frameworks. Collaborate with internal teams-including Office of General Counsel, IT, and Procurement-to address and resolve risk-related issues. Track and manage remediation efforts, analyze TPRM KPIs and KRIs to provide actionable insights, and support procurement reporting and analytics to enhance program effectiveness. This position is hybrid. NYC Salary Range: $105,000 - $120,000 annually: compensation is commensurate to geographic location. • Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. • Support the TPRM framework to ensure alignment with organizational objectives and regulatory requirements, with primary responsibility for tracking of end to end third party risk assessment process, which includes risk reviews, documenting findings in the risk register, coordinating follow-ups with the third parties and the business unit owners, and facilitating the collaboration and documentation of the related risk acceptance with the business unit owner. • Assist in maintaining TPRM & Vendor Management processes, ensuring oversight, tracking, and documentation are in full compliance with TPRM policy. • Collaborate with risk domain SMEs (i.e., Third party risk assessor, Procurement team, Office of General Counsel, Information Security, Enterprise Risk Management, Compliance etc.) to align various risks, third party security events, and business unit goals with UNFCU risk appetite and support the VP TPRM with any escalations. • Serve as a designated alternate to the TPRM analyst in the vendor management review and sign off in the Vendor Management tool. • Partner with TPRM analyst to engage in TPRM policy compliance discussions with the business unit owners. • Partner with Procurement Manager on Quarterly Third-Party Performance survey discussions with the business unit owner and informing VP TPRM, as necessary. • Support the Procurement team in Contract Management activities including the development and execution of the Contract Management Program. • Serve as the primary liaison between TPRM and Business Continuity teams to ensure third-party business continuity risks are identified, assessed, and addressed. • Ensure third-party continuity risks are integrated into UNFCU's resilience planning and remediation efforts. • Support the VP TPRM and the Procurement Manager as needed in TPRM and Procurement KPI/KRI Reporting & Analytics. • Support the planning, execution, and documentation of Third-Party Risk assessments completed by the UNFCU third party risk assessor, across business units. • Lead the TPRM Issue Management process. Maintain, track, and report all third-party issues & events in collaboration with UNFCU Incident Management team. • Collaborate with business unit owners to communicate findings, develop risk mitigation strategies, and provide insights that support the TPRM Framework. • Support ongoing monitoring and risk-remediation activities by assisting in tracking vendor exceptions and issues, updating risk profiles, and documenting remediation steps. • Lead, execute & document the third-party termination process in collaboration with the business unit owner, Office of General Counsel, Information security teams and the third party. • Partner with VP TPRM to proactively identify and implement opportunities to enhance TPRM processes, reporting mechanisms, and the overall control environment driving efficiency and effectiveness within key focus areas. • Stay informed with industry updates, new regulations, and best practices in risk management to ensure the ongoing effectiveness of the TPRM Framework and its alignment with regulatory expectations and industry benchmarks. • Perform additional responsibilities and ad-hoc projects as required to support the TPRM & Procurement Department. • Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct. • Bachelor's degree with equivalent experience. • 4 years TPRM experience with Procurement expertise. • Advanced Microsoft Office proficiency; skilled in data visualization and reporting tools (Power BI, Tableau) to generate actionable insights. • Skilled in assessing third-party risks, managing security control evaluations, and implementing risk mitigation strategies. • Knowledgeable in data privacy and enterprise/member data management, collaborating with business units and key stakeholders including Procurement, Office of General Counsel, and Information Security. • Strong verbal, written, and interpersonal skills; able to present metrics and reports to leadership while working effectively both independently and in team settings. • Detail-oriented and proactive, skilled at managing multiple projects under pressure while prioritizing effectively. • Experienced in challenging business unit decisions using TPRM principles, data classification, and regulatory guidance, and driving process improvements and operational efficiencies.

Job Summary: In addition to the responsibilities listed below, this position leads the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriate. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience in application support. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

Job Title: Enterprise Change Management (ECM) Analyst / Change Coordinator Location: Pennington, NJ; Jersey City, NJ; Addison, TX (onsite 3 days/week, local candidates only) Duration: Contract - 12 months Pay Range: $78.37/hr (W2) Job ID: 407260 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced Agile Scrum Master with strong background in Enterprise Change Management (ECM), ITSM/Remedy, Release Management tools, and ServiceNow to support compliant technology releases and change governance. The ideal candidate will demonstrate the ability to review and approve change evidence, drive remediation to compliance, and coordinate across development and PMO teams to achieve audit-ready outcomes. Responsibilities: Create and maintain automated reports from BMC Remedy eSmart to identify in-scope changes affecting organizational metrics and service providers. Review change evidence in BMC Remedy, Release Manager (JIRA), and PPRT. Coordinate with development teams and PMO to ensure complete evidence for review. Track compliance scores and drive remediation to closure. Re-review changes after remediation and ensure Overall Test Approval is complete prior to release. Approve changes in BMC Remedy in alignment with ECM standards and guidelines. Ensure proper evidence is loaded in GCP AR system of record used by GT Change Reviewers. For incidents during release, ensure incident documentation and resolution details are captured. Provide education on changes to standards, train new team members, and lead lessons learned reviews on failures. Serve as frontline contact for change-related questions, tool guidance, and issue resolution. Required Skills & Qualifications: Proficiency with ITSM tools, including BMC Remedy/eSmart, and Release Manager tools such as JIRA. Working knowledge of ServiceNow and familiarity with PPRT and GCP AR systems of record. Hands-on experience reviewing and approving ECM change evidence pre- and post-release under OCC-monitored standards. Ability to create CRQs and Release Containers and manage compliance tracking and remediation. Strong coordination, documentation, and stakeholder communication skills across development and PMO teams. Preferred Skills: Demonstrated knowledge of Bank of America Change Management processes and guidelines. Prior experience creating CRQs and Release Containers in enterprise environments. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects Additional Details Start: ASAP Interview Process: One or two rounds via Microsoft Teams Glider: ID verification Candidates must list current and intended location on resume and submit at the correct rate for the location Maximum submissions per supplier: 3 Hours per day: 8 Labor Type: Technical About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

Position summary This position is remote; however, candidates are expected to reside within approximately 1-2 hours of commuting distance from the Pittsburgh office. The Desktop Engineer is responsible for the development, management, and optimization of end-user computing technologies across physical and virtual platforms. This includes, as applicable, desktop imaging, application packaging, endpoint configuration and management, virtual desktop infrastructure (VDI), and print services. The role supports the full lifecycle of endpoint services, ensuring secure, scalable, and high-performing environments for firm users. The Desktop Engineer serves as an internal consultant to the team and broader IT department on end-user computing technologies. Job duties and responsibilities Support firm desktop imaging and deployment activities using tools such as Microsoft Configuration Manager (SCCM), Broadcom Ghost Solution Suite, or similar tools. Support endpoint configuration and mobile device management of firm laptops and desktops using tools such as Netwrix PolicyPak, Microsoft Intune, or similar tools. Develop and maintain imaging standards for physical devices, including OS deployment, driver integration, and baseline application configuration. Package applications using MSI, EXE, and other formats for deployment across physical and virtual environments, ensuring compatibility, performance, and version control. Create and maintain virtualized application packages using technologies such as Microsoft App-V, MSIX, or Cloudpager to isolate applications from the OS and improve portability. Deploy, upgrade, and manage applications to various application system platforms, ensuring consistent delivery and user experience. Design, deploy, and support print services across on-premises and cloud environments, including managing, print servers, configuring queues, and ensuring reliable and secure printing across locations. Lead the installation, implementation, and deployment of application systems. Provide advanced administration and support for application system technologies and platforms, including upgrades, version changes, and configuration management. Monitor the performance and availability of application system platforms, ensuring they remain current, up-to-date and operating optimally. Troubleshoot and resolve incidents related to desktops, applications, and printing. Monitor and act on escalated issues, problem tickets, and requests for relevant application and system areas, including timely acknowledgement of tickets and requests and providing a high level of responsiveness and customer service. Collaborate with architecture and support teams to implement upgrades and enhancements. Maintain technical documentation, including system design and support documentation, and contribute to knowledge bases for application system services. Continued development of technical knowledge and skills related to supported technologies through formal and informal professional development activities. May volunteer or be selected to serve on special committees, work groups, project teams, or escalation teams related to various firmwide IT initiatives. Initiatives may be specific one-time events (e.g., research, testing, rollouts, upgrades, installations) or ongoing activities. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in an IT-related discipline, or equivalent training and experience, required. Microsoft certifications a plus. Experience: Minimum of 5 years of experience supporting enterprise desktop and virtual desktop environments. Experience supporting Citrix and/or Azure Virtual Desktop environments. Experience with endpoint imaging, application packaging, and deployment tools (e.g., SCCM, Intune, Endpoint Policy Manager). Experience working with endpoint configuration and Mobile Device Management (MDM) technologies, including Intune, Endpoint Policy Manager, and Group Policy. Experience supporting print server technologies and cloud-based print solutions. Law firm experience and knowledge of legal industry specific applications a plus. Skills: Strong technical documentation skills, including the ability to clearly document system configurations, procedures, and solutions. Effective verbal and written communication skills, including the ability to collaborate across cross-functional teams and explain technical concepts to non-technical stakeholders. Strong organizational skills and sound judgment, including the ability to organize and prioritize workload, manage competing priorities, adapt to changing demands, and perform effectively under pressure. Strong analytical and problem-solving skills, including the ability to evaluate complex technical issues and develop effective solutions. Ability to work independently and collaboratively in a remote or hybrid work environment. Additional information Supervisory responsibilities: None Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to engage in effective and professional communication. Ability to analyze complex information while maintaining attention to detail, managing multiple priorities, and exercising sound judgment in decision-making. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to work flexible and/or extended hours as needed to meet business, operational, or project needs (e.g., incident response, system maintenance, or critical deadlines.) Working conditions Works remotely. Occasionally called upon to work hours in excess of your normal daily schedule. Potential for in-office work requests as needed, so proximity to the office is important. Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh: $105,000 - $117,000 Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.

Stefanini Group is hiring! Stefanini is looking for a Technical Program Manager, Dearborn, MI For quick apply, please reach out to Navneet Pathak at / We are seeking an experienced Automotive Software Test Program Manager to lead cross-functional planning, test execution, hardware/software configuration, defect management, and Agile program delivery. Responsibilities Design, build, and maintain the project plan, including scope, schedule, budget, and risk management. Lead the holistic gathering of product requirements and project scope across multiple teams and business functions. Monitor progress against the plan and design recovery strategies when the project deviates from the baseline plan. Assemble and publish effective status reports for a variety of audiences, from project team members to executives. Design and deliver executive-level presentations to support the governance process for Product Lifecycle Management (PLM). Design and facilitate effective program-level meetings to communicate status and coordinate efforts. Collaborate with peers, managers, and team members across the organization to solve problems, develop plans, and coordinate work. Promote and encourage collaboration and transparency while building trusting relationships among business, delivery, and other organizational entities. Play an instrumental role in the organization's Agile transformation by acting as a change agent and demonstrating strong leadership with a positive, collaborative attitude. Develop test cycle plans, schedules, and timelines. Define project scope by prioritizing features and platform systems under test, considering the Product Direction Letter, program priorities, test strategy, and applicable policies. Build and manage the product backlog, maintaining transparency so that it is understood by the team. Lead the creation of Test Epics for features and platform systems as part of preparation for PI Planning and continue this work during Team Breakout Sessions. Participate in Scrum events and collaborate with the team. Conduct retrospectives on completed projects to support improvements to processes, policies, and toolsets. Define and specify the required vehicle variants to support the scope of the test project. Plan, procure, and maintain vehicle components, including surrogate, prototype, and instrumented parts. Analyze bills of materials for target and donor programs to identify surrogate parts, minimize unnecessary orders, and exclude simulated components. Define test cycles in alignment with software release schedules, the software change management process, and prototype software delivery. Obtain and maintain ARXML files and communicate updated files to the modeling and interface teams. Communicate software release information to the test team. Monitor and report progress of test project execution, software maturity, and vehicle hardware and software defects. Ensure all P0 and P1 defects are discussed in Program Scrum meetings. Regularly analyze Jira dashboards to understand progress and overall program health. Follow up on and manage the incident lifecycle to ensure timely incident disposition. Skills Required Software Testing, Technical Program and Project Management for Software Quality Assurance Experience Required 3 years of experience in Program Management 6 years of experience in automotive software development and/or quality Education Required Bachelor's degree Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We will also speak with you about the process, including interviews and job offers. About Stefanini Group The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company.

JT4, LLC is looking for a detail oriented Information Systems Security Officer (ISSO) to monitor information systems, conduct audits, and maintain security plans in a RMF environment. This role requires constant monitoring of security threats along with proper documentation of reports. Company Profile JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. An ideal candidate will have an active Secret clearance This position is located at China Lake and is not eligible for telework Job Summary Essential Functions/Duties This position is the on-site technical specialist for monitoring information systems and maintaining the environment of operation to include developing and updating System Security Plans, managing and controlling changes to the systems, conducting audits, providing incident response, perpetration for vulnerability assessments, and assessing the security impact of security and non-security-relevant changes. Employee will be responsible to perform the following functions/duties: Provides incident handling in conjunction with the Facility Security Office (FSO) and Information Security Officer / Information Systems Security Manager (ISSO/ISSM) Assists in writing and maintaining computer security processes to meet Air Force requirements of Risk Management Framework Monitors computer system use and audits logs Makes recommendations for future hardware / software implementations and related process improvements This position requires skills in leadership, team building and customer service Provides operational status as required Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution Provides security training and awareness briefings Other duties as assigned. Requirements Education, Technical, and Work Experience Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training/certification. Possess two-three years of experience in computer system security and/or related areas of expertise. Must be compliant to DoD 8570.01-M levels and possess or working toward Security+ certification with a CISSP desired. Should have experience with JSIG, NIST 800 and NISPOM, Chapter 8. In addition, an Information Systems Security Specialist I must possess the following qualifications: Must possess and apply a broad knowledge of principles, practices and procedures in computer security and information systems and working experience with Microsoft Office, Access, and Visio Must possess experience supporting various system configurations such as Stand Alone, Local Area Networks, and Wide Area Networks Must possess excellent skills in verbal and written communications, planning, and organizing, and be able to work under deadlines. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments; government vehicle is used on an as-needed basis Must possess ability to work in a field environment at remote locations with occasional overnight assignments Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license. The expected salary range for this position is $85,945.60 to $100,945.60 annually. The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50% up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions This position is performed in a typical office environment with no unusual hazards. There is occasional lifting up to (20) pounds, constant sitting while using a computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. The incumbent must possess planning/organizing skills and must be able to work under deadline. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JCIS11; A4CLR

Position summary Work Schedule: Saturday - Wednesday Midnight - 08:30 am Must reside within approximately an hour of the Pittsburgh office. See full details in the Working Conditions section below. Reports to: Network Operations Center Senior Manager The IT Network Operations Center Technician is responsible for monitoring and supporting the Firm's enterprise infrastructure, systems, platforms, and applications within a 24x7x365 Network Operations Center environment. This position provides real-time situational awareness, Tier 1 infrastructure support, and incident triage/escalation for issues affecting networks, servers, storage, cloud environments, applications, and office connectivity. The role coordinates with internal technical teams, vendors, and service providers to support service restoration, operational continuity, approved changes, infrastructure initiatives, documentation, and reporting. Success in this position requires strong troubleshooting, communication, customer service, prioritization, and documentation skills in a time-sensitive operational environment. Job duties and responsibilities Monitor, maintain, and ensure the availability, performance, and stability of enterprise infrastructure in a 24 7 365 NOC environment by leveraging monitoring and alerting tools to proactively detect, triage, and respond to incidents in real time across networks, servers, storage, cloud, applications, and sites. Serve as an escalation point for incidents, coordinating with internal teams, vendors and service providers to restore services and minimize impact. Execute incident management processes, including ticket creation, updates, resolution and escalation in accordance with SLAs. Lead or support incident bridge calls, ensuring effective communication, documentation and timely resolution. Communicate clearly with technical teams, end users and leadership using standardized tools, including O365, SharePoint, notification systems; issue timely incident notifications and status updates in alignment with service protocols. Monitor and troubleshoot cloud and network performance issues across data centers and office locations, including LAN/WAN, wireless and provider connectivity. Perform basic system administration tasks, including server access, health checks, troubleshooting outages and supporting break/fix activities, patch validation, and remediation across physical, virtual, Windows and Linux environments. Identify and respond to security events, such as phishing, malware, suspicious activity, and escalate in accordance with established procedures. Provide Tier 1 infrastructure support and act as an escalation point for the IT Help Desk. Support infrastructure projects including site builds, refreshes, hardware installations and system turn-ups. Monitor and support critical facility systems, including UPS, PDUs and environmental monitoring tools, to ensure operational continuity. Execute approved changes following change management policies, including documentation of steps, risks and impacts; support emergency changes as required. Contribute to problem management by identifying recurring issues and coordinating with responsible teams to implement long-term solutions. Maintain accurate documentation and generate operational reports using tools such as Excel, Word and reporting platforms (e.g., Power BI preferred). With approval, participate in continuous improvement efforts, training and enterprise IT initiatives, including upgrades, testing, and deployments. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in computer science, information technology or equivalent work experience. Additional training/certification in relevant areas of study strongly preferred. Experience: Minimum of 3 yearsexperience in an IT Operations function in a large professional services environment preferred. Experience providing support to users and IT operations required. Experience coordinating with managed service providers to resolve infrastructure or systems issues. Prior exposure to enterprise environments involving data centers, cloud infrastructure and server platforms (Windows/Linux) preferred. Familiarity with ITIL-based operational frameworks such as incident response, change management and problem management. Experience in a law firm or other professional services environment preferred. Skills: Strong technical skills across enterprise technologies including networking, security, virtualization, databases (e.g., SQL), cloud and storage platforms. Proficiency with core enterprise systems and platforms, including Exchange, SharePoint, Citrix, mobile computing tools and document management systems. Proficiency with cloud-based systems and enterprise monitoring tools such as SolarWinds. Ability to troubleshoot system performance issues and document resolutions accurately. Strong problem-solving skills, with the ability to assess issues and determine appropriate next steps within defined troubleshooting and escalation procedures. Effective verbal and written communication skills, with the ability to actively listen and interact professionally with users, team members and vendors. Customer service mindset with the ability to provide responsive technical support, while remaining flexible and adaptable in a fast-paced environment with shifting priorities and time-sensitive demands. Ability to manage multiple tasks, prioritize effectively, and meet established timelines while responding to a variety of user needs. Able to work independently and collaboratively, building strong relationships across teams and with external stakeholders to foster effective partnerships. Aptitude for learning and applying new technologies and processes. Additional information Supervisory responsibilities: None Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to communicate effectively. Ability to review information, maintain attention to detail, manage multiple priorities, and follow established processes. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to provide off-hours support and coverage, including evenings, weekends, and holidays, to support critical incidents or business needs. Working conditions Works remotely; however, this position requires residence within approximately one hour commuting distance from the Pittsburgh office. This role requires occasional in-office presence, anticipated to be approximately 2-3 days per month, to support business needs such as system testing, training, major rollouts, business continuity activities, emergencies, or other special circumstances. Proximity to the office is required to support these needs. Occasionally called upon to work hours in excess of the normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This is a non-exempt position. The hourly wage range for this role is $33.17 to $37.50 per hour, with an estimated annual compensation range of $69,000 to $78,000, based on expected hours. This represents the presently anticipated pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.

Job Title: Level 3 Support Engineer / Infrastructure Application Support Engineer Location: Charlotte, NC / Jacksonville, FL / Kennesaw, GA - Onsite required Duration: Contract - 9 months Pay Range: $70.23/hr (W2) Job ID: 406893 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Level 3 Engineer to join our dynamic team supporting the Regulatory Messaging project. The ideal candidate will have strong experience in Python, .NET/.NET Core, operating systems, networking, and security and a proven ability to diagnose and resolve complex incidents, perform root cause analysis, and deliver reliable infrastructure and application support. Responsibilities: Diagnose and resolve escalated technical problems with minimal disruption to business operations. Implement, maintain, and optimize systems, networks, and applications using industry best practices. Lead root cause analysis for recurring incidents and develop preventative solutions. Provide guidance to Level 1 and Level 2 engineers and support knowledge sharing. Partner with project managers and stakeholders to deliver upgrades and new deployments. Document solutions, procedures, and technical standards. Maintain current knowledge of emerging technologies and security threats. Required Skills & Qualifications: Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience. 3-5 years of experience in a technical support or engineering role. Advanced understanding of operating systems, networking, and security protocols. Hands-on experience with .NET/.NET Core and Python, including troubleshooting and maintenance of applications. Strong analytical and problem-solving skills. Effective communication and interpersonal abilities. Preferred Skills: Relevant certifications such as CCNP, MCSE, or CompTIA Security+. Experience mentoring junior engineers and contributing to standards. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.