355 jobs found

Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in California is between $35.00 and $47.00 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,

Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in Wisconsin or Illinois is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,

Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in Wisconsin or Illinois is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,

Billable Hours: 80% of worked hours Travel: Minimal The Cybersecurity Engineer to serve as a subject matter expert in many areas of security, able to describe and document in business terms the impact of security policies, standards, and architecture. This person plays a vital dual role in our organization, with time being spent facilitating our Cybersecurity offering as well as focusing on CMMC Compliance. The Cybersecurity Engineer provides security direction to the business and project stakeholders to ensure that security is a key focus for all projects and new business initiatives, as well as technical expertise on assigned clients, tickets, and CMMC Compliance projects. ESSENTIAL FUNCTIONS: Project engagement during the initiation, requirements, and design stages to ensure that security has been considered and is included into the design at the appropriate level based on the risks Security review and design of complex applications and technologies Evaluation and maintenance of security system plans and procedures to safeguard internal information systems Researching and recommendation/implementation of changes to procedures and systems to enhance security aligned with corporate policies Accountable for ensuring that key risks and issues are identified, addressed and resolved in a manner that satisfies the business Perform security risk assessments to determine level of security services to include: Document Customers' Systems Liaison between ComTec and Cybersecurity Vendors Weekly review and analysis of Cybersecurity Reports ADDITIONAL RESPONSIBILITIES: Monitor assigned tickets and tasks and provide service or escalation as necessary. Develop tasks & milestones for security projects. Able to translate business and non-functional requirements to establish security controls so that a proper security design can be architected and to document the security solution for communication and publication. Demonstrated analytical skills - continuously identifies problems, collect or interpret data, establish facts, anticipate obstacles, and develops plans to resolve; strong problem-solving skills while communicating in a clear and succinct manner effectively evaluating information and data to make decisions. Proven understanding of the current vulnerabilities, response, and mitigation strategies used in Cybersecurity. Experience of designing and incorporating technical security controls that align to NIST 800-171, and/or CMMC. Prepared to challenge business and IT colleagues and have the "difficult conversations" where needed in the interests of the company. Demonstrated customer focus - evaluate decisions through the eyes of the customer; build strong customer relationships and create processes from the customer viewpoint. Able to operate as a highly independent worker and as part of a strong team/collaborative approach. Accurately enter and maintain ticket information including notes and resolution. Adhere to departmental policies for reporting and managing requests and change controls. Maintain daily timesheet and expense report entries and submit them accurately and timely. Other duties as required. TECHNICAL SKILLS: Strong background in security architecture including a deep knowledge of IT network security (secure LAN, WAN, vLAN, MPLS, and secure network zoning and restricted network design) and cloud-based technologies. Strong background in Network Engineering including a deep understanding of Windows Server architecture, Windows Virtualization, Networking, Backup Solutions, and Disaster Recovery Strong background in Microsoft security architecture including a deep knowledge of server and workstation security. Ability to troubleshoot server based software issues with: Microsoft Windows Server operating systems On Premise Microsoft Exchange and hosted Microsoft Office 365 Microsoft Remote Desktop Services Microsoft Hyper-V and VMWare Enterprise EDR and MDR solutions Enterprise class backup solutions Knowledgeable of various server/workstation peripherals such as NAS/SAN solutions. In depth knowledge of workstation/server hardware and software troubleshooting abilities Strong understanding of networking equipment such as Switches, Firewalls, and Wireless Access Points SOFT SKILLS & ABILITIES: Strong written and verbal communication skills. Pleasant and professional demeanor in all client and internal communications. Ability to multi task. Independent worker and able to work effectively on daily tasks without direct supervision. Strong organization skills and ability to operate efficiently throughout daily tasks. Work well with clients at all levels, from executive to IT to end user. EDUCATION, EXPERIENCE, & KNOWLEDGE: (5) years working in Information Technology (2) years in Cybersecurity (1) year in CMMC compliance Information Security Qualifications such as CISSP, CISM, CISA, and ISSAP, a plus. Certified CMMC Professional (CCP) Familiarity with NIST SP 800-171, or 800-53 Vulnerability Management ADDITIONAL REQUIREMENTS: Ability to schedule for evening or weekend work occasionally Valid driver's license in your state of residence and reliable personal vehicle WORK ENVIRONMENT/PHYSICAL DEMANDS: Use of computer and office equipment Ability to remain calm in stressful situations Performs all administrative functions expected at this level PIedea33ca061f-1570

Title Systems Administrator Department Information Technology (IT) Reports to Information Technology Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including - Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO team! Position Overview Rochester Precision Optics LLC. (RPO) is seeking an experienced Systems Administrator to support the day-to-day operation, stability, and continuous improvement of our enterprise infrastructure supporting approximately 300 users across both corporate and manufacturing operations. Our environment relies on someone who can confidently administer Windows Server, Active Directory, virtualization, and Microsoft 365 while also supporting the network infrastructure that connects it all. The ideal candidate has a strong systems administration foundation with hands-on experience supporting enterprise networking, including switches, firewalls, VLANs, VPNs, and wireless technologies. Working closely with the IT Manager, you'll play a key role in maintaining a secure, reliable, and high-performing IT environment while contributing to infrastructure modernization, cybersecurity initiatives, and strategic technology projects. This is an opportunity for someone who enjoys solving complex infrastructure challenges, takes ownership of their work, and wants to make a measurable impact across the organization. Key Responsibilities: Systems Administration & Infrastructure Management Administer and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and core Microsoft infrastructure services. Support VMware or Hyper-V virtualization environments, server resources, storage systems, and enterprise backup solutions. Perform system maintenance including patching, upgrades, configuration changes, and troubleshooting. Support Microsoft 365 services including Exchange Online, Teams, and Entra ID. Maintain infrastructure documentation, system standards, and technical procedures. Network Infrastructure Support Support enterprise network infrastructure including switches, firewalls, VPNs, and wireless networks. Troubleshoot VLANs, routing, subnetting, network connectivity, and security controls. Assist with network upgrades, infrastructure expansion projects, and technology improvements. Support network-connected systems including VoIP, security systems, and other enterprise technologies. Security & Operational Support Assist with infrastructure security initiatives, including system hardening, vulnerability remediation, and cybersecurity best practices. Assist with compliance initiatives related to NIST 800-171 and CMMC 2.0. Serve as a Tier II/Tier III escalation resource for complex systems and infrastructure issues. Partner with the IT Manager on infrastructure projects, technology improvements, and long-term planning. Knowledge, Skills, and Abilities: Bachelor's degree in information technology, Computer Science, or a related field preferred, or equivalent combination of education and hands-on experience. 4+ years of experience supporting enterprise IT infrastructure in a Systems Administrator, Infrastructure Administrator, Network Administrator, or similar role. Strong experience administering Windows Server environments, Active Directory, Group Policy, DNS, and DHCP. Experience supporting Microsoft 365 environments, including Exchange Online, Teams, and Entra ID. Experience supporting virtualization platforms such as VMware or Hyper-V. Experience administering and troubleshooting enterprise network infrastructure, including switches, VLANs, firewalls, VPNs, and wireless technologies. Experience supporting enterprise backup solutions, such as Veeam, and disaster recovery. Familiarity with endpoint management, software deployment, and security tools. Strong troubleshooting and problem-solving skills with the ability to independently diagnose and resolve complex technical issues. Ability to effectively communicate technical information and collaborate with both technical and non-technical teams. Preferred Qualifications Experience with cybersecurity frameworks or compliance requirements such as NIST 800-171 or CMMC. Experience with Microsoft Intune, Endpoint Central, or similar endpoint management platforms. PowerShell scripting or automation experience. Experience supporting ERP systems, SQL Server environments, or other business-critical applications. Industry certifications such as Network+, Security+, Microsoft, VMware, or Cisco certifications are a plus! Additional Requirements: Pursuant to ITAR, EAR, and other export compliance laws and regulations, applicants for this position must be U.S. Persons as defined by U.S. law, i.e., U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty. Compensation & Benefits: Competitive compensation package linked to your experience and performance. 401(k) with company match and Tuition Reimbursement opportunities. Health, dental, vision, HSA, & life insurance. Paid time off including vacation, sick time, and 11 paid company holidays Work Requirements & Physical Demands: This is an on-site, hands-on IT role supporting both corporate office and manufacturing operations. The Systems Administrator will work in a collaborative environment where technology directly supports critical business and production processes. The role requires regular interaction with computer systems, servers, network equipment, and end-user technology across the organization. Occasional movement throughout the facility may be required to support infrastructure, troubleshoot equipment, and assist with technology deployments. Physical requirements may include: Ability to sit, stand, and work at a computer for extended periods. Ability to walk throughout office and manufacturing areas. Ability to lift, carry, and install IT equipment such as computers, monitors, networking equipment, and related hardware (typically up to 50 lbs.). Ability to work in both office and manufacturing environments while following applicable safety requirements. Occasional after-hours support may be required for scheduled maintenance, upgrades, or critical infrastructure issues. Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Race/Gender/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete This is a full-time, on-site position based at our West Henrietta, NY facility. The standard work schedule is Monday through Friday, 7:00 AM to 3:30 PM. Participation in an occasional rotating on-call schedule is required to provide after-hours support for critical infrastructure issues, planned maintenance, and emergency response as needed. Compensation details: 0 Yearly Salary PIbc2cfe6-

Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in Wisconsin or Illinois is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,

Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in Missouri is between $32.90 and $45.00 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,

AI Platform Engineer AI Platform Engineering Full-Time Hybrid Onsite (3 days/week) The Opportunity MassMutual's AI Platform Engineering team is looking for a curious, motivated AI Platform Engineer to launch their engineering career on a high-performing team. This is an entry-level role built for recent graduates and early-career engineers. You will learn directly from experienced platform engineers, contribute to real initiatives from your first weeks, and steadily build the skills to help design, deploy, and operate the systems that power AI across the enterprise. We care less about everything you already know and more about how quickly you learn, how you approach problems, and how much you care about doing good engineering work. The Team This is a unique opportunity to join the team that builds and operates the AI platform powering MassMutual's AI initiatives. The team works at the intersection of cloud infrastructure, AI/ML systems, and developer experience-delivering the foundational capabilities that shape how the entire organization builds and deploys AI. We partner closely with AI engineering, product, and cloud engineering teams across the enterprise, and we invest in growth through a culture of peer learning, candid feedback, mentorship, and shared technical standards. It is a team where early-career engineers are set up to succeed: hard problems are made tractable through clear documentation, thoughtful onboarding, and engineers who genuinely enjoy teaching. The Impact Contribute to platform components-cloud infrastructure, AI serving layers, and developer tooling-under the guidance of senior engineers, growing your understanding of how the pieces fit together. Support the design and implementation of platform features such as the LLM gateway, model serving infrastructure, and integration patterns-writing code, tests, and documentation with regular feedback from your team. Learn the team's engineering standards by participating in design reviews and code reviews, and by pairing with more experienced engineers on real problems. Take ownership of well-scoped tasks within larger initiatives, delivering them to production with support and steadily taking on more scope over time. Help keep the platform healthy by learning reliability practices-monitoring, alerting, SLOs, and incident reviews-and pitching in on operational work. Build familiarity with governance and compliance concepts such as access management, audit logging, and AI usage policies, and why they matter to enterprise customers. Communicate clearly and ask good questions-sharing what you learn, flagging blockers early, and collaborating with teammates and partner teams. Invest in your own growth through mentorship, pairing, and continuous learning, with the goal of ramping toward greater technical independence. The Minimum Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related technical field Foundational understanding of cloud computing and exposure to at least one major cloud provider (AWS, GCP, or Azure) through coursework, labs, or projects as shown by coursework or certification. 2+ years experience in programming proficiency in at least one language such as Python, Go, Java, or a comparable language (this could include coursework, internship experience, bootcamp, etc). The Ideal Qualifications Professional experience preferred: Internships, co-ops, apprenticeships, academic projects, and substantial personal projects all count. Basic familiarity with version control (Git) and a willingness to learn CI/CD, containers (Docker/Kubernetes), and infrastructure-as-code. Curiosity about AI/ML systems and an interest in how models are deployed and served in production. Strong written and verbal communication and a genuine eagerness to learn from feedback. Hands-on exposure to Kubernetes, Docker, or Terraform through coursework, certifications, hackathons, or personal projects. Relevant entry-level certifications are a plus but not required-for example AWS Certified Cloud Practitioner, AWS Solutions Architect - Associate, or CKAD. Any hands-on experience with AI/ML frameworks or LLM APIs, even at a hobby or class-project level. A public portfolio or open-source contributions (e.g., GitHub) that show initiative and a habit of building. Experience collaborating on a team project such as a capstone, hackathon, or group assignment. Comfort with ambiguity and enthusiasm for learning quickly in a fast-moving space. What to Expect as Part of MassMutual and the Team Structured onboarding and a dedicated mentor to support your ramp-up and early growth Regular meetings with the AI Platform Engineering team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran, and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms A company with a strong and stable ethical business, industry-leading pay and benefits, where your ethics and integrity will be valued MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

AI Platform Engineer AI Platform Engineering Full-Time Hybrid Onsite (3 days/week) The Opportunity MassMutual's AI Platform Engineering team is looking for a curious, motivated AI Platform Engineer to launch their engineering career on a high-performing team. This is an entry-level role built for recent graduates and early-career engineers. You will learn directly from experienced platform engineers, contribute to real initiatives from your first weeks, and steadily build the skills to help design, deploy, and operate the systems that power AI across the enterprise. We care less about everything you already know and more about how quickly you learn, how you approach problems, and how much you care about doing good engineering work. The Team This is a unique opportunity to join the team that builds and operates the AI platform powering MassMutual's AI initiatives. The team works at the intersection of cloud infrastructure, AI/ML systems, and developer experience-delivering the foundational capabilities that shape how the entire organization builds and deploys AI. We partner closely with AI engineering, product, and cloud engineering teams across the enterprise, and we invest in growth through a culture of peer learning, candid feedback, mentorship, and shared technical standards. It is a team where early-career engineers are set up to succeed: hard problems are made tractable through clear documentation, thoughtful onboarding, and engineers who genuinely enjoy teaching. The Impact Contribute to platform components-cloud infrastructure, AI serving layers, and developer tooling-under the guidance of senior engineers, growing your understanding of how the pieces fit together. Support the design and implementation of platform features such as the LLM gateway, model serving infrastructure, and integration patterns-writing code, tests, and documentation with regular feedback from your team. Learn the team's engineering standards by participating in design reviews and code reviews, and by pairing with more experienced engineers on real problems. Take ownership of well-scoped tasks within larger initiatives, delivering them to production with support and steadily taking on more scope over time. Help keep the platform healthy by learning reliability practices-monitoring, alerting, SLOs, and incident reviews-and pitching in on operational work. Build familiarity with governance and compliance concepts such as access management, audit logging, and AI usage policies, and why they matter to enterprise customers. Communicate clearly and ask good questions-sharing what you learn, flagging blockers early, and collaborating with teammates and partner teams. Invest in your own growth through mentorship, pairing, and continuous learning, with the goal of ramping toward greater technical independence. The Minimum Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related technical field Foundational understanding of cloud computing and exposure to at least one major cloud provider (AWS, GCP, or Azure) through coursework, labs, or projects as shown by coursework or certification. 2+ years experience in programming proficiency in at least one language such as Python, Go, Java, or a comparable language (this could include coursework, internship experience, bootcamp, etc). The Ideal Qualifications Professional experience preferred: Internships, co-ops, apprenticeships, academic projects, and substantial personal projects all count. Basic familiarity with version control (Git) and a willingness to learn CI/CD, containers (Docker/Kubernetes), and infrastructure-as-code. Curiosity about AI/ML systems and an interest in how models are deployed and served in production. Strong written and verbal communication and a genuine eagerness to learn from feedback. Hands-on exposure to Kubernetes, Docker, or Terraform through coursework, certifications, hackathons, or personal projects. Relevant entry-level certifications are a plus but not required-for example AWS Certified Cloud Practitioner, AWS Solutions Architect - Associate, or CKAD. Any hands-on experience with AI/ML frameworks or LLM APIs, even at a hobby or class-project level. A public portfolio or open-source contributions (e.g., GitHub) that show initiative and a habit of building. Experience collaborating on a team project such as a capstone, hackathon, or group assignment. Comfort with ambiguity and enthusiasm for learning quickly in a fast-moving space. What to Expect as Part of MassMutual and the Team Structured onboarding and a dedicated mentor to support your ramp-up and early growth Regular meetings with the AI Platform Engineering team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran, and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms A company with a strong and stable ethical business, industry-leading pay and benefits, where your ethics and integrity will be valued MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

AI Platform Engineer AI Platform Engineering Full-Time Hybrid Onsite (3 days/week) The Opportunity MassMutual's AI Platform Engineering team is looking for a curious, motivated AI Platform Engineer to launch their engineering career on a high-performing team. This is an entry-level role built for recent graduates and early-career engineers. You will learn directly from experienced platform engineers, contribute to real initiatives from your first weeks, and steadily build the skills to help design, deploy, and operate the systems that power AI across the enterprise. We care less about everything you already know and more about how quickly you learn, how you approach problems, and how much you care about doing good engineering work. The Team This is a unique opportunity to join the team that builds and operates the AI platform powering MassMutual's AI initiatives. The team works at the intersection of cloud infrastructure, AI/ML systems, and developer experience-delivering the foundational capabilities that shape how the entire organization builds and deploys AI. We partner closely with AI engineering, product, and cloud engineering teams across the enterprise, and we invest in growth through a culture of peer learning, candid feedback, mentorship, and shared technical standards. It is a team where early-career engineers are set up to succeed: hard problems are made tractable through clear documentation, thoughtful onboarding, and engineers who genuinely enjoy teaching. The Impact Contribute to platform components-cloud infrastructure, AI serving layers, and developer tooling-under the guidance of senior engineers, growing your understanding of how the pieces fit together. Support the design and implementation of platform features such as the LLM gateway, model serving infrastructure, and integration patterns-writing code, tests, and documentation with regular feedback from your team. Learn the team's engineering standards by participating in design reviews and code reviews, and by pairing with more experienced engineers on real problems. Take ownership of well-scoped tasks within larger initiatives, delivering them to production with support and steadily taking on more scope over time. Help keep the platform healthy by learning reliability practices-monitoring, alerting, SLOs, and incident reviews-and pitching in on operational work. Build familiarity with governance and compliance concepts such as access management, audit logging, and AI usage policies, and why they matter to enterprise customers. Communicate clearly and ask good questions-sharing what you learn, flagging blockers early, and collaborating with teammates and partner teams. Invest in your own growth through mentorship, pairing, and continuous learning, with the goal of ramping toward greater technical independence. The Minimum Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related technical field Foundational understanding of cloud computing and exposure to at least one major cloud provider (AWS, GCP, or Azure) through coursework, labs, or projects as shown by coursework or certification. 2+ years experience in programming proficiency in at least one language such as Python, Go, Java, or a comparable language (this could include coursework, internship experience, bootcamp, etc). The Ideal Qualifications Professional experience preferred: Internships, co-ops, apprenticeships, academic projects, and substantial personal projects all count. Basic familiarity with version control (Git) and a willingness to learn CI/CD, containers (Docker/Kubernetes), and infrastructure-as-code. Curiosity about AI/ML systems and an interest in how models are deployed and served in production. Strong written and verbal communication and a genuine eagerness to learn from feedback. Hands-on exposure to Kubernetes, Docker, or Terraform through coursework, certifications, hackathons, or personal projects. Relevant entry-level certifications are a plus but not required-for example AWS Certified Cloud Practitioner, AWS Solutions Architect - Associate, or CKAD. Any hands-on experience with AI/ML frameworks or LLM APIs, even at a hobby or class-project level. A public portfolio or open-source contributions (e.g., GitHub) that show initiative and a habit of building. Experience collaborating on a team project such as a capstone, hackathon, or group assignment. Comfort with ambiguity and enthusiasm for learning quickly in a fast-moving space. What to Expect as Part of MassMutual and the Team Structured onboarding and a dedicated mentor to support your ramp-up and early growth Regular meetings with the AI Platform Engineering team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran, and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms A company with a strong and stable ethical business, industry-leading pay and benefits, where your ethics and integrity will be valued MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

AI Platform Engineer AI Platform Engineering Full-Time Hybrid Onsite (3 days/week) The Opportunity MassMutual's AI Platform Engineering team is looking for a curious, motivated AI Platform Engineer to launch their engineering career on a high-performing team. This is an entry-level role built for recent graduates and early-career engineers. You will learn directly from experienced platform engineers, contribute to real initiatives from your first weeks, and steadily build the skills to help design, deploy, and operate the systems that power AI across the enterprise. We care less about everything you already know and more about how quickly you learn, how you approach problems, and how much you care about doing good engineering work. The Team This is a unique opportunity to join the team that builds and operates the AI platform powering MassMutual's AI initiatives. The team works at the intersection of cloud infrastructure, AI/ML systems, and developer experience-delivering the foundational capabilities that shape how the entire organization builds and deploys AI. We partner closely with AI engineering, product, and cloud engineering teams across the enterprise, and we invest in growth through a culture of peer learning, candid feedback, mentorship, and shared technical standards. It is a team where early-career engineers are set up to succeed: hard problems are made tractable through clear documentation, thoughtful onboarding, and engineers who genuinely enjoy teaching. The Impact Contribute to platform components-cloud infrastructure, AI serving layers, and developer tooling-under the guidance of senior engineers, growing your understanding of how the pieces fit together. Support the design and implementation of platform features such as the LLM gateway, model serving infrastructure, and integration patterns-writing code, tests, and documentation with regular feedback from your team. Learn the team's engineering standards by participating in design reviews and code reviews, and by pairing with more experienced engineers on real problems. Take ownership of well-scoped tasks within larger initiatives, delivering them to production with support and steadily taking on more scope over time. Help keep the platform healthy by learning reliability practices-monitoring, alerting, SLOs, and incident reviews-and pitching in on operational work. Build familiarity with governance and compliance concepts such as access management, audit logging, and AI usage policies, and why they matter to enterprise customers. Communicate clearly and ask good questions-sharing what you learn, flagging blockers early, and collaborating with teammates and partner teams. Invest in your own growth through mentorship, pairing, and continuous learning, with the goal of ramping toward greater technical independence. The Minimum Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related technical field Foundational understanding of cloud computing and exposure to at least one major cloud provider (AWS, GCP, or Azure) through coursework, labs, or projects as shown by coursework or certification. 2+ years experience in programming proficiency in at least one language such as Python, Go, Java, or a comparable language (this could include coursework, internship experience, bootcamp, etc). The Ideal Qualifications Professional experience preferred: Internships, co-ops, apprenticeships, academic projects, and substantial personal projects all count. Basic familiarity with version control (Git) and a willingness to learn CI/CD, containers (Docker/Kubernetes), and infrastructure-as-code. Curiosity about AI/ML systems and an interest in how models are deployed and served in production. Strong written and verbal communication and a genuine eagerness to learn from feedback. Hands-on exposure to Kubernetes, Docker, or Terraform through coursework, certifications, hackathons, or personal projects. Relevant entry-level certifications are a plus but not required-for example AWS Certified Cloud Practitioner, AWS Solutions Architect - Associate, or CKAD. Any hands-on experience with AI/ML frameworks or LLM APIs, even at a hobby or class-project level. A public portfolio or open-source contributions (e.g., GitHub) that show initiative and a habit of building. Experience collaborating on a team project such as a capstone, hackathon, or group assignment. Comfort with ambiguity and enthusiasm for learning quickly in a fast-moving space. What to Expect as Part of MassMutual and the Team Structured onboarding and a dedicated mentor to support your ramp-up and early growth Regular meetings with the AI Platform Engineering team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran, and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms A company with a strong and stable ethical business, industry-leading pay and benefits, where your ethics and integrity will be valued MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

We are seeking a Senior Network Engineer to design, deploy, and operate enterprise network infrastructure across on-premises environments and cloud platforms (AWS, Azure). This role bridges hands-on operational execution with emerging architectural responsibility and is expected to contribute meaningfully to automation and modernization initiatives while serving as a technical resource for junior engineers on the team. Compensation: Expected Annual Base Salary $130,000-$155,000 + bonus + profit sharing. Responsibilities: Network Operations & Engineering Own day-to-day operations, monitoring, and troubleshooting of on-premises and cloud-connected network infrastructure across global offices and data centers. Lead incident response for complex network issues, performing root cause analysis and driving resolution with minimal supervision. Manage global carrier services and connectivity across EMEA, APAC, and the Americas. Maintain and improve operational documentation, including network diagrams, runbooks, and change records. Participate in an after-hours/on-call rotation for critical incidents. Infrastructure Design & Deployment Design and implement network solutions for LAN, WAN, wireless, and hybrid cloud connectivity, working within and contributing to established architectural standards. Configure and deploy Aruba and/or Cisco infrastructure, including routing, switching, and wireless platforms. Lead network hardware and software lifecycle management, including capacity planning, patching, and firmware upgrades. Evaluate new technologies and provide recommendations to senior architects. Cloud & Hybrid Connectivity Implement and support hybrid connectivity between on-premises environments and AWS/Azure, including AWS Direct Connect, Azure ExpressRoute, and VPN configurations. Apply cloud networking concepts (VPCs, VNets, routing, security groups) to support both operational and project-level needs. Collaborate with cloud and systems teams to ensure consistent and secure network integration across environments. Automation & IaC Actively develop and maintain Infrastructure as Code using Terraform and Git for network provisioning and configuration management. Write and maintain scripts (Python, Shell, or PowerShell) to automate repetitive tasks and improve operational efficiency. Contribute to CI/CD pipeline development and support the team's broader IaC adoption goals. Serve as a practitioner-level resource for automation tooling within the network team. Firewall & Security Administer Check Point firewalls, including rulebase management, policy optimization, and VPN configuration. Manage Aruba ClearPass NAC policies for network access control, authentication, and segmentation. Ensure adherence to our network security standards across all environments and assist in driving compliance across the broader infrastructure. Mentorship & Collaboration Provide technical guidance and day-to-day mentorship to Network Engineers on the team. Participate in design and architecture discussions, contributing operational insight and engineering perspective. Collaborate cross-functionally with infrastructure, security, and cloud teams on shared initiatives. Qualifications: Required Experience: Minimum of 6 years of enterprise networking experience in a hands-on engineering or operations role. Networking Expertise: Strong hands-on experience with Aruba and/or Cisco LAN, WAN, and wireless infrastructure. Solid understanding of dynamic routing protocols (BGP, OSPF) and Layer 2 technologies (VLANs, STP, QoS). Experience administering Check Point firewalls, including policy management and VPN troubleshooting. Working knowledge of AWS and/or Azure networking (VPCs/VNets, routing, Direct Connect/ExpressRoute, VPN connectivity). Automation & IaC: Proficiency in at least one scripting language for network automation tasks. Operations: Experience leading incident response and root cause analysis for complex network issues. Strong documentation skills and familiarity with ITIL-aligned change management processes. Preferred Experience with Aruba ClearPass NAC for access control and segmentation. Prior experience with Terraform and Git in an enterprise environment; candidates without this experience at time of hire are expected to achieve working proficiency within 6-12 months. Exposure to CI/CD pipelines and automation frameworks in a network engineering context. Relevant industry certifications such as CCNP, Aruba Certified Professional, or AWS/Azure networking associate or professional level. Our Commitment to Inclusion & Belonging The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupations or positions.

We are seeking a Senior Network Engineer to design, deploy, and operate enterprise network infrastructure across on-premises environments and cloud platforms (AWS, Azure). This role bridges hands-on operational execution with emerging architectural responsibility and is expected to contribute meaningfully to automation and modernization initiatives while serving as a technical resource for junior engineers on the team. Compensation: Expected Annual Base Salary $130,000-$155,000 + bonus + profit sharing. Responsibilities: Network Operations & Engineering Own day-to-day operations, monitoring, and troubleshooting of on-premises and cloud-connected network infrastructure across global offices and data centers. Lead incident response for complex network issues, performing root cause analysis and driving resolution with minimal supervision. Manage global carrier services and connectivity across EMEA, APAC, and the Americas. Maintain and improve operational documentation, including network diagrams, runbooks, and change records. Participate in an after-hours/on-call rotation for critical incidents. Infrastructure Design & Deployment Design and implement network solutions for LAN, WAN, wireless, and hybrid cloud connectivity, working within and contributing to established architectural standards. Configure and deploy Aruba and/or Cisco infrastructure, including routing, switching, and wireless platforms. Lead network hardware and software lifecycle management, including capacity planning, patching, and firmware upgrades. Evaluate new technologies and provide recommendations to senior architects. Cloud & Hybrid Connectivity Implement and support hybrid connectivity between on-premises environments and AWS/Azure, including AWS Direct Connect, Azure ExpressRoute, and VPN configurations. Apply cloud networking concepts (VPCs, VNets, routing, security groups) to support both operational and project-level needs. Collaborate with cloud and systems teams to ensure consistent and secure network integration across environments. Automation & IaC Actively develop and maintain Infrastructure as Code using Terraform and Git for network provisioning and configuration management. Write and maintain scripts (Python, Shell, or PowerShell) to automate repetitive tasks and improve operational efficiency. Contribute to CI/CD pipeline development and support the team's broader IaC adoption goals. Serve as a practitioner-level resource for automation tooling within the network team. Firewall & Security Administer Check Point firewalls, including rulebase management, policy optimization, and VPN configuration. Manage Aruba ClearPass NAC policies for network access control, authentication, and segmentation. Ensure adherence to our network security standards across all environments and assist in driving compliance across the broader infrastructure. Mentorship & Collaboration Provide technical guidance and day-to-day mentorship to Network Engineers on the team. Participate in design and architecture discussions, contributing operational insight and engineering perspective. Collaborate cross-functionally with infrastructure, security, and cloud teams on shared initiatives. Qualifications: Required Experience: Minimum of 6 years of enterprise networking experience in a hands-on engineering or operations role. Networking Expertise: Strong hands-on experience with Aruba and/or Cisco LAN, WAN, and wireless infrastructure. Solid understanding of dynamic routing protocols (BGP, OSPF) and Layer 2 technologies (VLANs, STP, QoS). Experience administering Check Point firewalls, including policy management and VPN troubleshooting. Working knowledge of AWS and/or Azure networking (VPCs/VNets, routing, Direct Connect/ExpressRoute, VPN connectivity). Automation & IaC: Proficiency in at least one scripting language for network automation tasks. Operations: Experience leading incident response and root cause analysis for complex network issues. Strong documentation skills and familiarity with ITIL-aligned change management processes. Preferred Experience with Aruba ClearPass NAC for access control and segmentation. Prior experience with Terraform and Git in an enterprise environment; candidates without this experience at time of hire are expected to achieve working proficiency within 6-12 months. Exposure to CI/CD pipelines and automation frameworks in a network engineering context. Relevant industry certifications such as CCNP, Aruba Certified Professional, or AWS/Azure networking associate or professional level. Our Commitment to Inclusion & Belonging The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupations or positions.

AI Platform Engineer AI Platform Engineering Full-Time Hybrid Onsite (3 days/week) The Opportunity MassMutual's AI Platform Engineering team is looking for a curious, motivated AI Platform Engineer to launch their engineering career on a high-performing team. This is an entry-level role built for recent graduates and early-career engineers. You will learn directly from experienced platform engineers, contribute to real initiatives from your first weeks, and steadily build the skills to help design, deploy, and operate the systems that power AI across the enterprise. We care less about everything you already know and more about how quickly you learn, how you approach problems, and how much you care about doing good engineering work. The Team This is a unique opportunity to join the team that builds and operates the AI platform powering MassMutual's AI initiatives. The team works at the intersection of cloud infrastructure, AI/ML systems, and developer experience-delivering the foundational capabilities that shape how the entire organization builds and deploys AI. We partner closely with AI engineering, product, and cloud engineering teams across the enterprise, and we invest in growth through a culture of peer learning, candid feedback, mentorship, and shared technical standards. It is a team where early-career engineers are set up to succeed: hard problems are made tractable through clear documentation, thoughtful onboarding, and engineers who genuinely enjoy teaching. The Impact Contribute to platform components-cloud infrastructure, AI serving layers, and developer tooling-under the guidance of senior engineers, growing your understanding of how the pieces fit together. Support the design and implementation of platform features such as the LLM gateway, model serving infrastructure, and integration patterns-writing code, tests, and documentation with regular feedback from your team. Learn the team's engineering standards by participating in design reviews and code reviews, and by pairing with more experienced engineers on real problems. Take ownership of well-scoped tasks within larger initiatives, delivering them to production with support and steadily taking on more scope over time. Help keep the platform healthy by learning reliability practices-monitoring, alerting, SLOs, and incident reviews-and pitching in on operational work. Build familiarity with governance and compliance concepts such as access management, audit logging, and AI usage policies, and why they matter to enterprise customers. Communicate clearly and ask good questions-sharing what you learn, flagging blockers early, and collaborating with teammates and partner teams. Invest in your own growth through mentorship, pairing, and continuous learning, with the goal of ramping toward greater technical independence. The Minimum Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related technical field Foundational understanding of cloud computing and exposure to at least one major cloud provider (AWS, GCP, or Azure) through coursework, labs, or projects as shown by coursework or certification. 2+ years experience in programming proficiency in at least one language such as Python, Go, Java, or a comparable language (this could include coursework, internship experience, bootcamp, etc). The Ideal Qualifications Professional experience preferred: Internships, co-ops, apprenticeships, academic projects, and substantial personal projects all count. Basic familiarity with version control (Git) and a willingness to learn CI/CD, containers (Docker/Kubernetes), and infrastructure-as-code. Curiosity about AI/ML systems and an interest in how models are deployed and served in production. Strong written and verbal communication and a genuine eagerness to learn from feedback. Hands-on exposure to Kubernetes, Docker, or Terraform through coursework, certifications, hackathons, or personal projects. Relevant entry-level certifications are a plus but not required-for example AWS Certified Cloud Practitioner, AWS Solutions Architect - Associate, or CKAD. Any hands-on experience with AI/ML frameworks or LLM APIs, even at a hobby or class-project level. A public portfolio or open-source contributions (e.g., GitHub) that show initiative and a habit of building. Experience collaborating on a team project such as a capstone, hackathon, or group assignment. Comfort with ambiguity and enthusiasm for learning quickly in a fast-moving space. What to Expect as Part of MassMutual and the Team Structured onboarding and a dedicated mentor to support your ramp-up and early growth Regular meetings with the AI Platform Engineering team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran, and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms A company with a strong and stable ethical business, industry-leading pay and benefits, where your ethics and integrity will be valued MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

AI Platform Engineer AI Platform Engineering Full-Time Hybrid Onsite (3 days/week) The Opportunity MassMutual's AI Platform Engineering team is looking for a curious, motivated AI Platform Engineer to launch their engineering career on a high-performing team. This is an entry-level role built for recent graduates and early-career engineers. You will learn directly from experienced platform engineers, contribute to real initiatives from your first weeks, and steadily build the skills to help design, deploy, and operate the systems that power AI across the enterprise. We care less about everything you already know and more about how quickly you learn, how you approach problems, and how much you care about doing good engineering work. The Team This is a unique opportunity to join the team that builds and operates the AI platform powering MassMutual's AI initiatives. The team works at the intersection of cloud infrastructure, AI/ML systems, and developer experience-delivering the foundational capabilities that shape how the entire organization builds and deploys AI. We partner closely with AI engineering, product, and cloud engineering teams across the enterprise, and we invest in growth through a culture of peer learning, candid feedback, mentorship, and shared technical standards. It is a team where early-career engineers are set up to succeed: hard problems are made tractable through clear documentation, thoughtful onboarding, and engineers who genuinely enjoy teaching. The Impact Contribute to platform components-cloud infrastructure, AI serving layers, and developer tooling-under the guidance of senior engineers, growing your understanding of how the pieces fit together. Support the design and implementation of platform features such as the LLM gateway, model serving infrastructure, and integration patterns-writing code, tests, and documentation with regular feedback from your team. Learn the team's engineering standards by participating in design reviews and code reviews, and by pairing with more experienced engineers on real problems. Take ownership of well-scoped tasks within larger initiatives, delivering them to production with support and steadily taking on more scope over time. Help keep the platform healthy by learning reliability practices-monitoring, alerting, SLOs, and incident reviews-and pitching in on operational work. Build familiarity with governance and compliance concepts such as access management, audit logging, and AI usage policies, and why they matter to enterprise customers. Communicate clearly and ask good questions-sharing what you learn, flagging blockers early, and collaborating with teammates and partner teams. Invest in your own growth through mentorship, pairing, and continuous learning, with the goal of ramping toward greater technical independence. The Minimum Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related technical field Foundational understanding of cloud computing and exposure to at least one major cloud provider (AWS, GCP, or Azure) through coursework, labs, or projects as shown by coursework or certification. 2+ years experience in programming proficiency in at least one language such as Python, Go, Java, or a comparable language (this could include coursework, internship experience, bootcamp, etc). The Ideal Qualifications Professional experience preferred: Internships, co-ops, apprenticeships, academic projects, and substantial personal projects all count. Basic familiarity with version control (Git) and a willingness to learn CI/CD, containers (Docker/Kubernetes), and infrastructure-as-code. Curiosity about AI/ML systems and an interest in how models are deployed and served in production. Strong written and verbal communication and a genuine eagerness to learn from feedback. Hands-on exposure to Kubernetes, Docker, or Terraform through coursework, certifications, hackathons, or personal projects. Relevant entry-level certifications are a plus but not required-for example AWS Certified Cloud Practitioner, AWS Solutions Architect - Associate, or CKAD. Any hands-on experience with AI/ML frameworks or LLM APIs, even at a hobby or class-project level. A public portfolio or open-source contributions (e.g., GitHub) that show initiative and a habit of building. Experience collaborating on a team project such as a capstone, hackathon, or group assignment. Comfort with ambiguity and enthusiasm for learning quickly in a fast-moving space. What to Expect as Part of MassMutual and the Team Structured onboarding and a dedicated mentor to support your ramp-up and early growth Regular meetings with the AI Platform Engineering team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran, and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms A company with a strong and stable ethical business, industry-leading pay and benefits, where your ethics and integrity will be valued MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Position: Network/Data Engineer Location: Dallas, TX, Atlanta, GA & Bedminster, NJ Duration: Contract Job ID: 178710 Job Overview: We are seeking a skilled and experienced Network/Data Engineer to join our team in Atlanta, Georgia. The ideal candidate will be responsible for designing, implementing, and maintaining network and data systems to ensure optimal performance and reliability. This role requires a strong understanding of network infrastructure, data management, and troubleshooting techniques. Responsibilities: Project based work in a team environment Cisco CCNA and/or Juniper JNCIA certification Experience in new build configuration on Cisco IOS or Junos OS Routing/L3: Provisioning/Life Cycle/Troubleshooting experience MPLS VPN Architecture (P, PE, CE) experience preferred Design, implement, and manage network systems to support business operations. Monitor and optimize network performance to ensure reliability and efficiency. Troubleshoot and resolve network and data-related issues promptly. Collaborate with cross-functional teams to support data integration and system upgrades. Maintain documentation of network configurations, processes, and procedures. Ensure compliance with security protocols and data protection standards. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Network/Data Engineer or in a similar role. Strong knowledge of network protocols, hardware, and software. Experience with data management and database systems. Excellent problem-solving and analytical skills. Strong communication and teamwork abilities. Relevant certifications (e.g., CCNA, CCNP) are a plus. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range:$50hr - $52hr on w2 Only The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.

Job Description: This role is responsible for managing multiple strategic initiatives, including quarterly release management for Client One Expense Manager (WOEM) across both Client and Visa platforms. Responsibilities include overseeing browser/desktop and mobile application releases, maintaining comprehensive project plans, serving as the subject matter expert (SME) for quarterly releases, and leading release management discussions with Product and Technology partners at both Client and Visa. In addition, this role provides project management leadership for the Digital Wallet and Virtual Card Program (VCP) initiatives. The ideal candidate is a highly organized project and release management professional with strong Commercial Card industry experience. This candidate will lead multiple strategic initiatives, coordinate cross-functional teams, oversee technology and product releases, manage risks and dependencies, and serve as a trusted partner between Product, Technology, Operations, and external partners such as Visa and MasterCard. Strong communication, stakeholder management, and execution skills are essential for success in this role. Product Discovery (Intake, Customer Insight): Support intake and prioritization processes, establishing transparent and consistent methods for evaluating and onboarding new work into the product backlog. Product Delivery (Planning, Prioritization, Delivery, Release): Ensure all defined JIRA standardization, requirement templates, and JIRA fields and labeling are implemented and followed within the teams for consistency. Create and manage a release plan Coordinate cross-functional activities, and cross-product areas, that advance the work owned by the Product Area, helping teams stay focused on delivering committed outcomes. Facilitates scrum of scrum with product, scrum and DDI leads to gather execution updates, blockers and dependencies. Track and manage intra and inter-product area dependencies, track and manage impediments to features/stories, coordinate testing approaches, and ensure necessary conversations between engineers across different teams are occurring, Manage all internal communication and or common groups (AD Groups, Distribution Lists, etc), ensure adherence to JIRA hygiene standards Fully understands outlined structure for Planning & Prioritization, prepares product teams for key activities and facilitates required forums with the right teams and stakeholders. Act as the ECM and GPL Policy/Procedure SME while ensuring team compliance Product Reflect: Contributes to status reports and product roadmap updates for larger leadership and product and delivery forums (BUR, etc) Support team sustainability and maturity, fostering trusted relationships across product area roles and helping teams evolve toward high performance and autonomy. Drive agile best practices and coordinates with other delivery coordinators to scale these practices across product areas. Identify gaps in agile practices and create effective training programs for iterative education and refreshers within teams Work with scrum masters to prepare accurate and detailed agile metrics and report discrepancies to delivery, tech and product leaders. Required Skills: Commercial Card Program Knowledge Understanding of commercial credit card products, virtual cards, expense management solutions, and payment ecosystems. Familiarity with issuer, network (Visa/Mastercard), and client-facing processes. Project and Program Management Ability to manage multiple concurrent initiatives and dependencies. Experience creating and maintaining detailed project plans, milestones, risks, and issue logs. Proven ability to drive projects from initiation through implementation. Release Management Experience coordinating technology and product releases. Ability to oversee quarterly or recurring release cycles, testing activities, readiness reviews, and stakeholder communications. Stakeholder Management Strong ability to influence and collaborate across product, technology, operations, risk, compliance, and vendor partners. Experience leading meetings, facilitating decision-making, and driving accountability. Business Analysis and Requirements Management Experience documenting business requirements, user stories, process flows, and operational impacts. Ability to translate business needs into technical requirements. Communication Skills Excellent verbal, written, and presentation skills. Ability to communicate complex product and technical concepts to diverse audiences. Risk and Issue Management Ability to identify, assess, and mitigate project risks. Experience managing escalations and driving timely resolution of issues. Analytical and Problem-Solving Skills Strong attention to detail and ability to analyze operational, product, and technology impacts. Data-driven decision-making capabilities. Preferred / Bonus Skills: Experience with Commercial Cards, Virtual Card Programs, Digital Wallets, or Expense Management platforms (e.g., Wells One Expense Manager). Familiarity with Visa commercial payment products and release processes. Experience working within a large financial institution and navigating governance requirements. Knowledge of Agile delivery methodologies, Jira, Azure DevOps, or similar project tracking tools. Experience supporting product implementations, client onboarding, or product launches. Top Three Critical Skills for Success: Project/Release Management Ability to successfully coordinate cross-functional initiatives, manage timelines, and execute quarterly releases. Commercial Card and Payments Expertise Ability to understand product features, customer impacts, and industry trends. Stakeholder Leadership and Communication Ability to influence partners across Product, Technology, Operations, and external vendors while driving decisions and execution. Primary Skills: Project/Release Management - Ability to successfully coordinate cross-functional initiatives, manage timelines, and execute quarterly releases. Commercial Card & Payments Expertise - Ability to understand product features, customer impacts, and industry trends. Stakeholder Leadership & Communication - Ability to influence partners across Product, Technology, Operations, and external vendors while driving decisions and execution. In this contingent resource assignment, candidates may: Consult on complex initiatives with broad impact and large-scale planning for Business Execution. Review and analyze complex multi-faceted, larger scale, or longer-term Business Execution challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel. Required Qualifications: 5 plus years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. Note: Location: USA-NC-CHARLOTTE-1525 W W T Harris Blvd-141278 (Only location available) Pay Range: $60.00- $65.00/hr on W2 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

Role Location: This is an on-site role requiring 4 days in-person at designated office location. Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and solve complex and distinctive technical problems. Job Summary: The Production Platform Foundations team is a horizontal service team providing both tools and guidance across the organization for operations in AWS. We strive to act as a productivity multiplier, providing consulting and operational support to Application teams to help them drive their adoption of AWS services in conjunction with their existing infrastructure. We work closely with those groups to offer a 'cloud-native' perspective on application architecture, infrastructure, and deployment strategies. A Senior Software Engineer on the Cloud Account Management (CAM) team is a security-focused cloud engineer responsible for designing, building, and supporting automation and tooling initiatives that further enable secure, compliant, self-service ways of working for both the team and the developer base. In addition, this role will provide operational and technical guidance to Application Development (DevOps) teams that are utilizing the AWS environment at Disney Streaming. This position will report to the Engineering Manager and will interact with other Software Engineers in the Cloud Account Management (CAM) team What you'll be doing Write automation tools for your team and other internal teams to self-service, deploy, detect, alert, and mitigate in our AWS environments Build on AWS, including hands-on work with IAM, security policies, and cloud-native services Champion and execute best practices and security standards for operating in the cloud Troubleshoot and implement appropriate IAM permissions for user access and workloads running in AWS Provide guidance and recommendations to development teams on service design and deployments Own initiatives and contribute to future solution designs and planning Be a go-to technical resource on the team, spanning across levels and cross functional teams Monitor and work on inbound issues Qualifications: 5+ years of professional software engineering experience, or equivalent practical experience Strong Python development skills, you write production-quality code, not just scripts Experience with deployment and CI/CD tools - Terraform, GitHub Actions, Spinnaker, and Jenkins. Experience with platform engineering, primarily backend development using Python Experience developing APIs and designing database schemas Hands-on AWS Security/IAM administration and policy-creation experience for many users and workloads Familiarity with Docker and containerization concepts Experience with Unix/Linux systems Exhibit clear, succinct written and verbal communication with technical and non-technical stakeholders. Taking a practical, collaborative approach when working with engineers. Familiarity with operational troubleshooting tools and techniques Nice to have, but not required Experience leveraging AI as a productivity multiplier AWS Certifications Experience supporting DevOps teams in mid-to-large-sized organizations, especially in multitenant environments Familiarity with SSL Certificate management Familiarity with general and AWS-specific networking concepts, including VPC constructs, Firewalling, and DNS The hiring range for this position in Santa Monica, CA and Glendale, CA is $141,900 to $190,300 per year and in New York, NY and Seattle, WA is $148,700 to $199,400 per year and in San Francisco, CA is $155,400 to $208,400. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.