39 jobs found

ATTAINX INC seeks an IMD Federal IT Support Lead to oversee day-to-day IT operations for federal customers in a dynamic, mission-driven environment. You will lead a small support team delivering Tier 2/3 troubleshooting, system monitoring, and incident response across end-user, network, and cloud-based environments. Responsibilities include ensuring compliance with federal security and configuration standards, coordinating ticket queues, developing documentation, and collaborating with engineers and program managers on deployments and upgrades. This role offers significant visibility, growth potential, and impact on high-profile government projects.

At LMT Technology Solutions ( ), we Lead , Manage , and Transform businesses by delivering solutions that enable our clients to leverage technology with confidence so they can focus on growing their business. As a trusted Managed Service Provider (MSP), we deliver comprehensive technology services, including managed IT, co-managed IT, professional services, cybersecurity, cloud solutions, and strategic consulting. Our mission is to help organizations thrive by ensuring their technology is secure, reliable, and aligned with their business objectives. The cornerstone to LMT's success is our employees. We cultivate a culture of encouragement and growth through professional development, collaboration, and innovation for our LMT Team. Through generous contributions to healthcare benefits, 401(k) matching, opportunities for advancement, a fully stocked fridge with snacks and sodas, and the occasional office dog visit, we strive to make our employees feel valued and appreciated. Position Overview Provide remote support to clients from LMT's office by diagnosing and resolving hardware and software issues, installing and configuring computer systems and applications, and ensuring optimal setup and functionality. Maintain a high level of customer satisfaction by adhering to LMT's support standards and procedures, meeting SLA requirements, effectively communicating with clients to gather information, provide updates, and explain solutions, and delivering high-quality technical support in alignment with LMT's expectations. Perks LMT's compensation package includes a competitive base salary, quarterly bonuses, long-term incentives and a generous Employee Benefits Package. • PTO: 18 days of PTO in a year • LMT contributes $900 a month to your Benefits Package • LMT offers a company matched 401(k) plan, up to 4%, after 6 months of active employment • Company paid professional development opportunities for professional certifications and soft skills training • Opportunities for community involvement What We're Looking For Excellent customer service and communication skills. Able to be flexible and adaptable to the changing needs of the team. Excellent problem solver - identifies and analyzes problems, evaluates solutions and alternatives, resulting in effective solutions. Self-motivation, high level organizational and time management skills. Documentation skills to ensure knowledge is shared and incidents are tracked effectively. Principal Duties and Responsibilities Troubleshoot and resolve client hardware, operating system, and software related issues, using remote tools. Query client on properly documenting issues. Troubleshoot and resolve network and server access issues using remote tools. Monitor and respond to client site alerts, escalate to the Service Desk Manager and Account Team as necessary. Follow LMT 's Escalation procedure if an issue cannot be resolved remotely or within a reasonable amount of time. Document resolution in ConnectWise and communicate with client on the status and resolution of issues. Consistent, punctual, and dependable attendance is necessary to meet the needs of our clients and the LMT team Minimum 1 year of experience supporting servers, workstations, printers and network switches Previous experience servicing and troubleshooting Microsoft Windows Server, Exchange Server, SQL Server, and Active Directory Previous experience with Microsoft 8, 10, 11, Microsoft 365 Ability to diagnose and prioritize client issues and properly manage client expectations Demonstrated problem-solving skills and critical thinking ability Strong written and verbal communication skills Must have a valid driver's license and access to timely and reliable transportation to get to work Interest in in-person collaboration and face-to-face interactions. Additional Preferred Skills Knowledge of VMWare and/or Hyper-V a plus Certifications: A+, MCP, MCSE, CCNA, and other related certifications a plus Knowledge of ConnectWise a plus Working Conditions FLSA Status: Non-Exempt position Full-time Job location - LMT's office Opportunity to work a 4-day, 10-hour schedule Compensation details: 0 Yearly Salary PI7263fdbf2ece-0376

Job Title: Information Management Division (IMD) Federal IT Support Lead Location: Work shall be conducted at the Hanford Field Office (HFO) and the Hanford Site in Richland, WA. Employment Status: Full-time, salary exempt Security Requirements: Must obtain and maintain Department of Energy (DOE) security clearance; U.S. citizen Compensation Range: $125,000.00 - $170,000.00; based on geographical location, years of relevant professional experience and qualifications and educational background. AttainX is seeking an IMD Federal IT Support Lead to support DOE HFO's Assistant Manager for Mission Support (AMMS). Required Qualifications: BS/BA or advanced degree in computer science, information technology (IT), information systems or a closely related technical field 5 years of experience in IT, including a minimum of 3 years providing technical support at DOE or other government agency environments OR 10 years of experience in IT including a minimum of 3 years providing technical support at DOE or other government agency environments Preferred Qualifications: Experience with Cloud Services to include Microsoft Azure and Amazon Web Services (Resource Manager, VMs, Virtual Networks, Storage Accounts) Windows based infrastructure experience and background Strong PowerShell scripting background Endpoint and Mobile Device Management (MDM) knowledge of managing, securing and provisioning enterprise endpoints and mobile devices AD User management and security aspects General server management (Backup, Patching, Security) Excellent communication and knowledge transfer skills Ability to independently perform multiple tasks with dynamic priorities Key Responsibilities: Provide expert-level technical direction and guidance to IT support staff, assigning daily tasks and complex technical work based on operational priorities and staff capabilities. Serve as the primary escalation point for the most complex technical issues, applying advanced analytical and problem-solving methodologies to resolve incidents that exceed the capabilities of other IT staff. Oversee the end-to-end lifecycle of user-facing technology, including provisioning, configuration, troubleshooting and asset management for desktop computers, mobile devices, teleconferencing equipment and peripherals. Manage inventory of all technical assets, coordinate with external vendors for procurement and support and plan/execute equipment refresh cycles to ensure operational readiness. Manage IT support projects independently, including planning, execution, oversight and closeout services. Act as a primary liaison with government and prime contractor personnel, communicating project status, managing expectations and allocating resources to meet strategic objectives. Demonstrate mastery of advanced IT principles, concepts and practices related to enterprise hardware and software. Apply expert knowledge of analytical and problem-solving methodologies to diagnose and resolve complex incidents. Provide technical leadership and resource allocation, assign tasks based on priority and capabilities and manage operational needs. Utilize comprehensive project management principles and practices to manage IT projects with a high degree of independence. Engage stakeholders and communicate effectively to manage expectations and project status. Develop project plans, deadlines and priorities in consultation with leadership. Independently plan and carry out assignments, provide technical direction, resolve complex technical problems and coordinate the work of others. Use considerable judgment and ingenuity to interpret and adapt guidelines for specific situations, resolve novel technical problems and manage IT projects. Lead IT support staff, manage the full lifecycle of IT assets, and serve as the primary escalation point for complex technical issues. Report to leadership, act as a primary liaison with government and prime contractor personnel and manage IT projects and resources to meet strategic objectives. Directly impact operational readiness and mission accomplishment by ensuring reliable and efficient technology for all personnel. Non-Essential Functions: Perform other duties reasonably related to the position and contract requirements, as assigned.About Us: AttainX Inc. is a Women-Owned Small Business (WOSB) with CMMI Level 3 and ISO-certified management systems. For more than 15 years, AttainX has delivered emerging technologies, software products, project/program management support and high-quality services supporting federal government missions. Benefits: AttainX offers competitive compensation and benefits for eligible U.S. employees, which may include vacation pay, sick pay and paid holidays; medical, dental and vision coverage in addition to health savings account (HSA) and flexible spending account (FSA) options; a matching 401(k) plan; tuition, professional development or training programs and short- and long-term disability benefits. Eligibility and plan terms are governed by applicable plan documents and company policies. Equal Employment Opportunity: AttainX provides equal employment opportunities and prohibits unlawful discrimination, harassment and retaliation based on any status protected by applicable law. Employment decisions are based on legitimate, job-related qualifications and business requirements. AttainX also complies with applicable obligations concerning protected veterans and individuals with disabilities. Accommodations: AttainX provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs or practices, unless doing so would create an undue hardship or direct threat under applicable law. Applicants or employees needing assistance may contact our Human Resources Team. Physical Demands: This position primarily involves sedentary work and extended computer use. It requires effective communication, occasional standing and walking, use of standard office equipment and occasionally lifting or moving up to 10 pounds. Reasonable accommodations may be provided to enable qualified individuals to perform the essential functions. Work Environment: Work is performed in office, government and approved remote environments. The position may require work at secure government facilities, periodic travel, schedule flexibility and availability outside normal business hours based on mission and contract needs. Compensation details: 00 Yearly Salary PI1ba3afdee7b7-6169

About Us At American Engineering Testing (AET), we believe that people are the heart of innovation. We create an environment that values teamwork, curiosity, and continuous improvement while delivering innovative engineering and consulting solutions. As a 100% employee-owned firm, we deliver comprehensive testing, analysis, and design to reduce uncertainty in construction projects and offer rewarding work, exceptional training, and career development opportunities. Job Summary The Data Center Field Lead at American Engineering Testing, Inc. (AET) plays a critical leadership role in coordinating and overseeing field operations across construction materials testing (CMT), geotechnical, pavement, and environmental service lines. This role ensures high-quality service delivery, team performance, and safety compliance while acting as a frontline liaison between field technicians, project managers, and clients. The Field Supervisor leads field staff, supports operational goals, and upholds AET's commitment to technical excellence and client satisfaction across a variety of infrastructure and construction projects. This role is open to a range of experience levels. We encourage applications from both emerging leaders and seasoned professionals. The final title, scope, and compensation package will be tailored to reflect each candidate's background, expertise, and certifications. Essential Duties and Responsibilities Reasonable accommodations or workable solutions may be made to enable individuals with disabilities to perform essential functions. Assign and coordinate daily project schedules for field staff based on workload, testing complexity, certifications, and project scope. Provide technical guidance and quality control on field procedures including soils, concrete, asphalt, aggregate, and specialty materials testing. Perform or assist with complex field investigations, sampling procedures, and test observations. Review and approve field documentation including daily field reports, timesheets, expenses, and mileage logs. Support the use of AET's systems (e.g., QEST, Dynamics) for accurate project tracking and reporting. Serve as a point of contact for field-level project inquiries, coordinating with project managers and clients to resolve concerns or technical clarifications. Ensure that client specifications, contract requirements, and industry standards (e.g., ASTM, AASHTO, MnDOT) are consistently met on all active job sites. Support the development and delivery of accurate and timely testing results and project documentation. Mentor, coach, and train new and junior technicians in proper field methods, safety procedures, and client interaction. Conduct regular performance check-ins and annual reviews; support employees with development goals and certifications (e.g., ACI, NICET, MnDOT). Help manage field onboarding and certifications tracking, working closely with Department and HR teams. Lead field team meetings or tailgate talks to reinforce safety, project updates, and process improvements. Monitor and support project productivity, technician utilization, and overtime management. Assist with maintaining project and department profitability targets through scheduling, quality, and cost control. Help track prevailing wage compliance, WIP status, and project documentation accuracy in collaboration with project managers. Enforce AET's health and safety practices on all job sites; conduct spot checks and incident follow-ups as needed. Uphold QA/QC standards through review of field practices, calibrations, and proper documentation. Promote a positive team culture rooted in safety, respect, professionalism, and accountability. Supervisory Responsibility Direct Supervision of assigned field technicians or engineering staff. Required Qualifications and Education Requirements High School Diploma or equivalent required. Minimum 3 years of hands-on experience in construction materials testing or related engineering services. 0-2 years of direct supervisory experience required. Valid driver's license and acceptable driving record. Preferred Skills Associate or bachelor's degree in Civil Engineering, Construction Management, or Geology preferred. Field certifications such as ACI Field Testing Grade I, MnDOT Bituminous/Grading & Base, NICET, or equivalent. Strong working knowledge of field standards and test methods (ASTM, AASHTO, MnDOT). Experience using project tracking systems such as QEST or Microsoft Dynamics. Excellent communication and team leadership skills, with the ability to train and motivate technicians. Proven ability to manage shifting priorities in a high-volume, fast-paced field environment. Work Environment This job primarily operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. This position will occasionally be required to operate in a field environment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Third Party Disclosure Notice to Third Party Agencies: AET does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by AET's Chief People Officer (CPO), AET reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies. PI81481f7512fb-4173

Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684

Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Media Engineering is an innovative organization that is focused on providing the best possible video playback experience, art, and metadata to customers around the world, powered by exceptional technology. This strategic work requires streamlining and repurposing technology across different business and distribution channels - including streaming, linear, and theatrical - so that technology can ebb and flow across the needs of the business. The Quality, Targeting, and Experience team develops automated feedback loops that drive how videos are delivered to customers for Disney Streaming's suite of streaming services, including Disney+, ESPN+, Hulu, and more. We balance the needs of our business strategy with the demands of an evolving internet to provide the highest possible quality of experience directly to consumers in the form of pristine, error-free streaming media. We also develop robust data pipelines that calculate and report the quality of experience that our customers receive so that we can continually improve the way we deliver media. As a Senior Software Engineer on this team, there will be opportunities to collaborate with a varied team of data engineers, other software engineers, researchers, data scientists, product managers and more, as well as to provide leadership by example to other developers on the team and in the organization. Responsibilities Work with a team building high-performance, stable, scalable software Participate in the code review process by providing feedback on pull requests Participate in the on-call rotation, supporting systems and services during production incidents Basic Qualifications Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field (or equivalent work experience). 5+ years of experience designing and delivering backend architectures in a production environment, with a strong understanding of design patterns and best practices. Experienced in building and maintaining data-intensive applications, bridging the gap between services and data teams to align architectural design with implementation. Experience building RESTful and/or gRPC services to facilitate communication between distributed components. Proficient in at least one programming language: Scala, Java, Go, or Python. Familiar with AWS, CI/CD pipelines, and Kubernetes. Proficient in observability and data tools (Datadog, Splunk, Grafana, Databricks) to monitor system health, data pipeline integrity, and algorithmic performance. Self-motivated, independent, and excellent at problem-solving, with strong verbal and written communication skills. Ability to mentor less experienced developers and lead cross-functional initiatives. Preferred Qualifications Experience designing and operating large-scale, high-availability distributed systems and JVM-based applications. Knowledge of functional programming patterns and their application in data processing. Hands-on experience with messaging technologies (e.g., Kinesis, SQS) Experience with stream processing frameworks like Flink or Spark Familiarity with CDN technologies. Interest in video streaming and internet networking. The hiring range for this position in New York, NY is $148,700 to $199,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684

Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684

Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come. Job Purpose and Impact The Application Developer- SAP/GRC Security job maintains, integrates and implements software applications for SAP within the organization. With limited supervision, this job performs moderately complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications. Key Accountabilities SAP SECURITY CONFIGURATION MANAGEMENT: Sets up and maintains SAP security configurations (roles, authorizations, profiles) to meet user and business requirements. Develops and recommends improvements to standard and moderately complex SAP security support processes and procedures. SAP SECURITY APPLICATION DEVELOPMENT & DEPLOYMENT: Performs programming, configuration, testing and deployment of fixes or updates for application version releases. USER COMMUNICATION & SUPPORT: Keeps an open channel of communication with users and responds to standard and moderately complex application support requests and needs. APPLICATION SUPPORT: Conducts advanced and complex application support activities to deliver on business outcomes. STAKEHOLDER MANAGEMENT: Works with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals. INCIDENT & REQUEST MANAGEMENT: Reviews, analyzes and prioritizes incoming incident tickets and user requests. VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates contracts Qualifications Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience. Preferred: S4HANA Security, Fiori Security, Hana DB Security, Security remediation experience Optional Skills: SAP BTP Security, SAP BOBJ or any Cloud Solutions Security Short Description The expected salary for this position is $69,000- $101,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance. At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: to learn more (subject to certain collective bargaining agreements for Union positions). Equal Opportunity Employer, including Disability/Vet. To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

Summary Statement: You will manage a team of developers to help us create the next generation of innovative solutions while also enhancing and optimizing our existing systems and applications. Providing day-to-day management and development for your team, you will manage projects to ensure seamless delivery, implementation, support, and issue resolution. Using your knowledge and experience with technology, you will help guide our organization to implement solutions that will move us forward and keep us ahead of the competition. What You Will Be Doing: As a Penske Manager of Asset Management Systems, you will be leading a team focused on key software development, enhancements, and maintenance. Working with your teams, stakeholders, and development partners/vendors to ensure implementation and help define architecture to create robust solutions. Conducting performance reviews for your team and engineering process for quality assurance to ensure that deliverables are effective and meet the needs of the end-user. Guiding teams and removing roadblocks to ensure timely solutions, as well as growing your team of developers to advance in their careers are key tasks that help make sure, we can keep our organization moving forward. Fostering a partnership with business owners and key stakeholders to get the job done. Penske Responsibilities: Provide direction and day-to-day management of development staff to ensure that any roadblocks are removed, and developers/teams are successfully moving forward Make sure that development projects are prioritized, scheduled, and completed according to business need Foster collaboration by leading regular meetings and communicating with process owners, product managers, agile teams, IT groups, and other stakeholders to negotiate priority and timelines while managing resources required to get the job done Hire new associates, conduct performance reviews, guide, and mentor their career development Ensure on time and defect-free delivery of applications in accordance with Penske standards Responsibilities for multiple systems, agile teams, and cross-functional projects Other projects, teams, and responsibilities as assigned by the manager Follow IT practices in security, licensing, source code management, incident management, and following architectural standards Coach and mentor associates. Develop team members to increase value to the organization Reduce complexity in the environment Identify future opportunities for system enhancement and value generation Penske Qualifications: Bachelor's degree in computer science, Math or Information Systems or equivalent development experience. Green belt, Black belt, Lean or PMP certification preferred. 12+ years of software development experience 5+ years leading/supervising multiple IT projects through the full SDLC (Software Development Life Cycle) including prior work defining complex application architecture and integration with multi-tiered systems Proven experience in leading and managing small to mid-size teams Proven experience in team development and performance management Experience in migrating legacy applications to cloud platforms such as AWS Experience in implementing large scale applications with Event Driven and Domain Driven Architecture patterns Significant functional experience (8+ years) with core Technologies and Architectures - Java Enterprise Technologies, Spring Boot, Spring Frameworks, Restful Web services, SOA, Angular, HTML/CSS, SQL, DB2/Oracle, Kafka, Cloud Technologies Experience in leading teams in custom development, evaluating, selecting, integrating, and implementing application software (package) solutions when appropriate Strong interpersonal and decision-making skills Experience in building and managing relationships with various business and IT Stakeholders Able to communicate highly technical concepts in a clear/concise manner to non-technical individuals Experience in prioritizing technological needs within set budget requirements Knowledge of project management methods and tools Strong experience with Agile (SAFE) / DevOps approaches or methodologies Strong knowledge of Integration technologies like Spring Integration Framework, API Management, Micro-services Expertise in leading the architecture, design & implementation of highly complex data integrations and data services by utilizing technologies such as Spring Boot, Angular, DB2/Oracle Advanced experience in working with the various IT teams to build and implement scalable architecture for relevant software solutions Full fluency and expert-level knowledge in systems/languages applicable to the role Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The associate must regularly lift and /or move up to 25lbs/12kg. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. Penske is an Equal Opportunity Employer. About Penske Truck Leasing Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit to learn more. Job Category: Information Technology Job Family: Information Technology Address: 5401 W Kennedy Blvd Ste 650 Primary Location: US-FL-Tampa Employer: Penske Truck Leasing Co., L.P. Req ID:

Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come. Job Purpose and Impact The Senior Consultant - Application Development is a key role in the Digital Technology and Data team, assisting the Director of Engineering manage the complexities of the Commercial Portfolio of platforms and products. Knowledge of license management, vendor management and planning and forecasting for a large technical ecosystem (CRM, MarTech, Branding, Insights, and Creative) will be vital. Key Accountabilities USER COMMUNICATION & SUPPORT: Plays a key role and keeps an open channel of communication with users to respond to complex application support requests and needs. APPLICATION SUPPORT: Conducts complex technical application support activities to deliver on business outcomes. STAKEHOLDER MANAGEMENT: Partners with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals. INCIDENT & REQUEST MANAGEMENT: Leads prioritization of incoming incident tickets and user requests. VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates complex contracts. Qualifications Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience. Salesforce Experience - Sales Cloud, Service Cloud, Marketing Cloud. Agent Force and Data 360 a plus. Working knowledge of planning and forecasting for different licensing models - per user per month, consumption-based, flat fee / retainer, time and material Compensation Data The expected salary for this position is $100,000 - $140,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance. At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: learn more (subject to certain collective bargaining agreements for Union positions) . Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law Equal Opportunity Employer, including Disability/Vet.

Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come. Job Purpose and Impact The Manager-Application Development (Food) is a critical part of the Digital Technology and Data team, working closely with Digital Marketers, Brand and Insights professionals. This role will manage a team of application developers and align our technology and go-to-market strategies are ensure that our team members build meaningful careers. Key Accountabilities APPLICATION CONFIGURATION MANAGEMENT: Coordinates and builds application configurations to meet user and business requirements while identifying improvements to complex application support processes and procedures. APPLICATION DEVELOPMENT & DEPLOYMENT: Leads the team to perform basic to advanced and complex programming, configuration, testing and deployment of fixes or updates for application version releases. USER COMMUNICATION & SUPPORT: Acts as key point of contact with users to respond to application support requests and needs and prioritizes enhancements. APPLICATION SUPPORT: Supervises day to day technical application support activities to deliver on business outcomes. STAKEHOLDER MANAGEMENT: Coaches the team and partners with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals. INCIDENT & REQUEST MANAGEMENT: Conducts prioritization of incoming incident tickets and user requests. VENDOR MANAGEMENT: Maintains positive relationships with software vendors and negotiates complex contracts. PERFORMANCE MONITORING: Guides the performance of configured applications and recommends adjustments to improve efficiency and effectiveness. APPLICATION PROCESSES & PROCEDURES: Ensures and guides the implementation of improvements for application specific support processes and procedures. TEAM MANAGEMENT: Manages team members to achieve the organization's goals, by ensuring productivity, communicating performance expectations, creating goal alignment, giving and seeking feedback, providing coaching, measuring progress and holding people accountable, supporting employee development, recognizing achievement and lessons learned, and developing enabling conditions for talent to thrive in an inclusive team culture. Qualifications Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience. Working knowledge and experience with multiple of the following: Marketing Automation including email, SMS, 1 st party data capture, preference management, privacy, and consent PXM/PIM in B2B2C or B2C Performance Marketing including measurement strategy Technical onboarding for agencies Digital Asset Management Creative Workflow Insights / Primary Research Capabilities Generative AI in the context of Marketing Technology Equal Opportunity Employer, including Disability/Vet.

Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come. Job Purpose and Impact The Senior Consultant - Application Development is a key role in the Digital Technology and Data team, assisting the Director of Engineering manage the complexities of the Commercial Portfolio of platforms and products. Knowledge of license management, vendor management and planning and forecasting for a large technical ecosystem (CRM, MarTech, Branding, Insights, and Creative) will be vital. Key Accountabilities USER COMMUNICATION & SUPPORT: Plays a key role and keeps an open channel of communication with users to respond to complex application support requests and needs. APPLICATION SUPPORT: Conducts complex technical application support activities to deliver on business outcomes. STAKEHOLDER MANAGEMENT: Partners with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals. INCIDENT & REQUEST MANAGEMENT: Leads prioritization of incoming incident tickets and user requests. VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates complex contracts. Qualifications Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience. Salesforce Experience - Sales Cloud, Service Cloud, Marketing Cloud. Agent Force and Data 360 a plus. Working knowledge of planning and forecasting for different licensing models - per user per month, consumption-based, flat fee / retainer, time and material Compensation Data The expected salary for this position is $100,000 - $140,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance. At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: learn more (subject to certain collective bargaining agreements for Union positions) . Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law Equal Opportunity Employer, including Disability/Vet.

Job Summary: In addition to the responsibilities listed below, this position is responsible for leading the day-to-day operations of a newly established administrative team, including onboarding and developing new team members who support the configuration, testing, validation, implementation, and ongoing production support of complex Epic system builds and assigned applications. The incumbent will leverage clinical and/or healthcare IT systems knowledge to support the delivery of safe, high-quality patient care through the Epic electronic health record. This role provides operational oversight for the prioritization and coordination of requested system enhancements, upgrades, and implementations in partnership with Epic application managers and implementation teams. Additional responsibilities include overseeing the development and documentation of internal procedures, preparing specifications for system enhancements, evaluating new Epic release functionality, and ensuring appropriate testing and validation activities are completed. As this is a newly created administrative leadership role, the successful candidate must be adaptable, collaborative, and eager to learn. Initial onboarding will include broad leadership and operational training, while Epic application managers will provide deep technical and application-specific expertise. This manager will focus on recruiting, onboarding, coaching, and developing new team members before transitioning them to their respective application manager teams for ongoing technical mentorship and oversight. This role is designed to reduce the administrative and onboarding responsibilities currently performed by Epic application managers, allowing them to focus on application strategy, optimization, and technical leadership. The position will initially oversee up to 19 direct reports, with the potential to expand to an additional cohort of approximately 19 team members as the organization continues to grow. Essential Responsibilities: Manages designated units by translating business plans into tactical action items; communicating goals and objectives; ensuring all policies and procedures are followed; overseeing the completion of work assignments; assuming responsibility for decision making; aligning team efforts; building accountability for and measuring progress in achieving results; incorporating resources, costs, and forecasts into unit plans; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; partnering with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies; and influencing units to operate in alignment with business objectives. Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; hiring, training, and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst departments; strategically evaluating talent for succession planning; setting performance management guidelines and expectations across units; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Provides insight and leadership on the delivery of appropriate, sustainable, and prompt solutions to incidents. Manages the implementation of planned hardware and software changes into production environments. Manages the maintenance, modification, and documentation of complex and advanced applications. Manages change management processes. Manages system configuration. Oversees the management and monitoring of stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security). Manages maintenance and refresh activities performed by team members. Manages application-oriented administration and technical support for production and non- production environments. Manages timelines and cross-functional resources to drive the delivery of appropriate, sustainable, and prompt solutions. Manages a network of partnerships with technical and project teams to resolve system problems and application-specific issues. Manages communication with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Manages the improvement of system usefulness to the local user by increasing the number of functions that can be automated, as well as seeking process and improvements that reduce human interaction with the system. Manages the testing of designated systems and tools. Manages the development of guidelines to prevent and/or resolve recurring problems. Manages all levels of support for all enterprise systems by overseeing the diagnosis, troubleshooting, and resolution of complex incidents to minimize system issues. Manages the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Manages the analysis of the impact of process or technical tool changes on existing processes, tools, and interfaces. Minimum Qualifications: Minimum four (4) years experience working with EPIC or comparable health system software OR Minimum four (4) years scripting or programming experience. Minimum two (2) years supervisory experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum eight (8) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

Job Title: Information Management Division (IMD) Federal IT Support Lead Location: Work shall be conducted at the Hanford Field Office (HFO) and the Hanford Site in Richland, WA. Employment Status: Full-time, salary exempt Security Requirements: Must obtain and maintain Department of Energy (DOE) security clearance; U.S. citizen Compensation Range: $125,000.00 - $170,000.00; based on geographical location, years of relevant professional experience and qualifications and educational background. AttainX is seeking an IMD Federal IT Support Lead to support DOE HFO's Assistant Manager for Mission Support (AMMS). Required Qualifications: BS/BA or advanced degree in computer science, information technology (IT), information systems or a closely related technical field 5 years of experience in IT, including a minimum of 3 years providing technical support at DOE or other government agency environments OR 10 years of experience in IT including a minimum of 3 years providing technical support at DOE or other government agency environments Preferred Qualifications: Experience with Cloud Services to include Microsoft Azure and Amazon Web Services (Resource Manager, VMs, Virtual Networks, Storage Accounts) Windows based infrastructure experience and background Strong PowerShell scripting background Endpoint and Mobile Device Management (MDM) knowledge of managing, securing and provisioning enterprise endpoints and mobile devices AD User management and security aspects General server management (Backup, Patching, Security) Excellent communication and knowledge transfer skills Ability to independently perform multiple tasks with dynamic priorities Key Responsibilities: Provide expert-level technical direction and guidance to IT support staff, assigning daily tasks and complex technical work based on operational priorities and staff capabilities. Serve as the primary escalation point for the most complex technical issues, applying advanced analytical and problem-solving methodologies to resolve incidents that exceed the capabilities of other IT staff. Oversee the end-to-end lifecycle of user-facing technology, including provisioning, configuration, troubleshooting and asset management for desktop computers, mobile devices, teleconferencing equipment and peripherals. Manage inventory of all technical assets, coordinate with external vendors for procurement and support and plan/execute equipment refresh cycles to ensure operational readiness. Manage IT support projects independently, including planning, execution, oversight and closeout services. Act as a primary liaison with government and prime contractor personnel, communicating project status, managing expectations and allocating resources to meet strategic objectives. Demonstrate mastery of advanced IT principles, concepts and practices related to enterprise hardware and software. Apply expert knowledge of analytical and problem-solving methodologies to diagnose and resolve complex incidents. Provide technical leadership and resource allocation, assign tasks based on priority and capabilities and manage operational needs. Utilize comprehensive project management principles and practices to manage IT projects with a high degree of independence. Engage stakeholders and communicate effectively to manage expectations and project status. Develop project plans, deadlines and priorities in consultation with leadership. Independently plan and carry out assignments, provide technical direction, resolve complex technical problems and coordinate the work of others. Use considerable judgment and ingenuity to interpret and adapt guidelines for specific situations, resolve novel technical problems and manage IT projects. Lead IT support staff, manage the full lifecycle of IT assets, and serve as the primary escalation point for complex technical issues. Report to leadership, act as a primary liaison with government and prime contractor personnel and manage IT projects and resources to meet strategic objectives. Directly impact operational readiness and mission accomplishment by ensuring reliable and efficient technology for all personnel. Non-Essential Functions: Perform other duties reasonably related to the position and contract requirements, as assigned.About Us: AttainX Inc. is a Women-Owned Small Business (WOSB) with CMMI Level 3 and ISO-certified management systems. For more than 15 years, AttainX has delivered emerging technologies, software products, project/program management support and high-quality services supporting federal government missions. Benefits: AttainX offers competitive compensation and benefits for eligible U.S. employees, which may include vacation pay, sick pay and paid holidays; medical, dental and vision coverage in addition to health savings account (HSA) and flexible spending account (FSA) options; a matching 401(k) plan; tuition, professional development or training programs and short- and long-term disability benefits. Eligibility and plan terms are governed by applicable plan documents and company policies. Equal Employment Opportunity: AttainX provides equal employment opportunities and prohibits unlawful discrimination, harassment and retaliation based on any status protected by applicable law. Employment decisions are based on legitimate, job-related qualifications and business requirements. AttainX also complies with applicable obligations concerning protected veterans and individuals with disabilities. Accommodations: AttainX provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs or practices, unless doing so would create an undue hardship or direct threat under applicable law. Applicants or employees needing assistance may contact our Human Resources Team. Physical Demands: This position primarily involves sedentary work and extended computer use. It requires effective communication, occasional standing and walking, use of standard office equipment and occasionally lifting or moving up to 10 pounds. Reasonable accommodations may be provided to enable qualified individuals to perform the essential functions. Work Environment: Work is performed in office, government and approved remote environments. The position may require work at secure government facilities, periodic travel, schedule flexibility and availability outside normal business hours based on mission and contract needs. Compensation details: 00 Yearly Salary PI80f1500d7b50-6169

AI Platform Engineer AI Platform Engineering Full-Time Hybrid Onsite (3 days/week) The Opportunity MassMutual's AI Platform Engineering team is looking for a curious, motivated AI Platform Engineer to launch their engineering career on a high-performing team. This is an entry-level role built for recent graduates and early-career engineers. You will learn directly from experienced platform engineers, contribute to real initiatives from your first weeks, and steadily build the skills to help design, deploy, and operate the systems that power AI across the enterprise. We care less about everything you already know and more about how quickly you learn, how you approach problems, and how much you care about doing good engineering work. The Team This is a unique opportunity to join the team that builds and operates the AI platform powering MassMutual's AI initiatives. The team works at the intersection of cloud infrastructure, AI/ML systems, and developer experience-delivering the foundational capabilities that shape how the entire organization builds and deploys AI. We partner closely with AI engineering, product, and cloud engineering teams across the enterprise, and we invest in growth through a culture of peer learning, candid feedback, mentorship, and shared technical standards. It is a team where early-career engineers are set up to succeed: hard problems are made tractable through clear documentation, thoughtful onboarding, and engineers who genuinely enjoy teaching. The Impact Contribute to platform components-cloud infrastructure, AI serving layers, and developer tooling-under the guidance of senior engineers, growing your understanding of how the pieces fit together. Support the design and implementation of platform features such as the LLM gateway, model serving infrastructure, and integration patterns-writing code, tests, and documentation with regular feedback from your team. Learn the team's engineering standards by participating in design reviews and code reviews, and by pairing with more experienced engineers on real problems. Take ownership of well-scoped tasks within larger initiatives, delivering them to production with support and steadily taking on more scope over time. Help keep the platform healthy by learning reliability practices-monitoring, alerting, SLOs, and incident reviews-and pitching in on operational work. Build familiarity with governance and compliance concepts such as access management, audit logging, and AI usage policies, and why they matter to enterprise customers. Communicate clearly and ask good questions-sharing what you learn, flagging blockers early, and collaborating with teammates and partner teams. Invest in your own growth through mentorship, pairing, and continuous learning, with the goal of ramping toward greater technical independence. The Minimum Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related technical field Foundational understanding of cloud computing and exposure to at least one major cloud provider (AWS, GCP, or Azure) through coursework, labs, or projects as shown by coursework or certification. 2+ years experience in programming proficiency in at least one language such as Python, Go, Java, or a comparable language (this could include coursework, internship experience, bootcamp, etc). The Ideal Qualifications Professional experience preferred: Internships, co-ops, apprenticeships, academic projects, and substantial personal projects all count. Basic familiarity with version control (Git) and a willingness to learn CI/CD, containers (Docker/Kubernetes), and infrastructure-as-code. Curiosity about AI/ML systems and an interest in how models are deployed and served in production. Strong written and verbal communication and a genuine eagerness to learn from feedback. Hands-on exposure to Kubernetes, Docker, or Terraform through coursework, certifications, hackathons, or personal projects. Relevant entry-level certifications are a plus but not required-for example AWS Certified Cloud Practitioner, AWS Solutions Architect - Associate, or CKAD. Any hands-on experience with AI/ML frameworks or LLM APIs, even at a hobby or class-project level. A public portfolio or open-source contributions (e.g., GitHub) that show initiative and a habit of building. Experience collaborating on a team project such as a capstone, hackathon, or group assignment. Comfort with ambiguity and enthusiasm for learning quickly in a fast-moving space. What to Expect as Part of MassMutual and the Team Structured onboarding and a dedicated mentor to support your ramp-up and early growth Regular meetings with the AI Platform Engineering team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran, and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms A company with a strong and stable ethical business, industry-leading pay and benefits, where your ethics and integrity will be valued MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

AI Platform Engineer AI Platform Engineering Full-Time Hybrid Onsite (3 days/week) The Opportunity MassMutual's AI Platform Engineering team is looking for a curious, motivated AI Platform Engineer to launch their engineering career on a high-performing team. This is an entry-level role built for recent graduates and early-career engineers. You will learn directly from experienced platform engineers, contribute to real initiatives from your first weeks, and steadily build the skills to help design, deploy, and operate the systems that power AI across the enterprise. We care less about everything you already know and more about how quickly you learn, how you approach problems, and how much you care about doing good engineering work. The Team This is a unique opportunity to join the team that builds and operates the AI platform powering MassMutual's AI initiatives. The team works at the intersection of cloud infrastructure, AI/ML systems, and developer experience-delivering the foundational capabilities that shape how the entire organization builds and deploys AI. We partner closely with AI engineering, product, and cloud engineering teams across the enterprise, and we invest in growth through a culture of peer learning, candid feedback, mentorship, and shared technical standards. It is a team where early-career engineers are set up to succeed: hard problems are made tractable through clear documentation, thoughtful onboarding, and engineers who genuinely enjoy teaching. The Impact Contribute to platform components-cloud infrastructure, AI serving layers, and developer tooling-under the guidance of senior engineers, growing your understanding of how the pieces fit together. Support the design and implementation of platform features such as the LLM gateway, model serving infrastructure, and integration patterns-writing code, tests, and documentation with regular feedback from your team. Learn the team's engineering standards by participating in design reviews and code reviews, and by pairing with more experienced engineers on real problems. Take ownership of well-scoped tasks within larger initiatives, delivering them to production with support and steadily taking on more scope over time. Help keep the platform healthy by learning reliability practices-monitoring, alerting, SLOs, and incident reviews-and pitching in on operational work. Build familiarity with governance and compliance concepts such as access management, audit logging, and AI usage policies, and why they matter to enterprise customers. Communicate clearly and ask good questions-sharing what you learn, flagging blockers early, and collaborating with teammates and partner teams. Invest in your own growth through mentorship, pairing, and continuous learning, with the goal of ramping toward greater technical independence. The Minimum Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related technical field Foundational understanding of cloud computing and exposure to at least one major cloud provider (AWS, GCP, or Azure) through coursework, labs, or projects as shown by coursework or certification. 2+ years experience in programming proficiency in at least one language such as Python, Go, Java, or a comparable language (this could include coursework, internship experience, bootcamp, etc). The Ideal Qualifications Professional experience preferred: Internships, co-ops, apprenticeships, academic projects, and substantial personal projects all count. Basic familiarity with version control (Git) and a willingness to learn CI/CD, containers (Docker/Kubernetes), and infrastructure-as-code. Curiosity about AI/ML systems and an interest in how models are deployed and served in production. Strong written and verbal communication and a genuine eagerness to learn from feedback. Hands-on exposure to Kubernetes, Docker, or Terraform through coursework, certifications, hackathons, or personal projects. Relevant entry-level certifications are a plus but not required-for example AWS Certified Cloud Practitioner, AWS Solutions Architect - Associate, or CKAD. Any hands-on experience with AI/ML frameworks or LLM APIs, even at a hobby or class-project level. A public portfolio or open-source contributions (e.g., GitHub) that show initiative and a habit of building. Experience collaborating on a team project such as a capstone, hackathon, or group assignment. Comfort with ambiguity and enthusiasm for learning quickly in a fast-moving space. What to Expect as Part of MassMutual and the Team Structured onboarding and a dedicated mentor to support your ramp-up and early growth Regular meetings with the AI Platform Engineering team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran, and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms A company with a strong and stable ethical business, industry-leading pay and benefits, where your ethics and integrity will be valued MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

AI Platform Engineer AI Platform Engineering Full-Time Hybrid Onsite (3 days/week) The Opportunity MassMutual's AI Platform Engineering team is looking for a curious, motivated AI Platform Engineer to launch their engineering career on a high-performing team. This is an entry-level role built for recent graduates and early-career engineers. You will learn directly from experienced platform engineers, contribute to real initiatives from your first weeks, and steadily build the skills to help design, deploy, and operate the systems that power AI across the enterprise. We care less about everything you already know and more about how quickly you learn, how you approach problems, and how much you care about doing good engineering work. The Team This is a unique opportunity to join the team that builds and operates the AI platform powering MassMutual's AI initiatives. The team works at the intersection of cloud infrastructure, AI/ML systems, and developer experience-delivering the foundational capabilities that shape how the entire organization builds and deploys AI. We partner closely with AI engineering, product, and cloud engineering teams across the enterprise, and we invest in growth through a culture of peer learning, candid feedback, mentorship, and shared technical standards. It is a team where early-career engineers are set up to succeed: hard problems are made tractable through clear documentation, thoughtful onboarding, and engineers who genuinely enjoy teaching. The Impact Contribute to platform components-cloud infrastructure, AI serving layers, and developer tooling-under the guidance of senior engineers, growing your understanding of how the pieces fit together. Support the design and implementation of platform features such as the LLM gateway, model serving infrastructure, and integration patterns-writing code, tests, and documentation with regular feedback from your team. Learn the team's engineering standards by participating in design reviews and code reviews, and by pairing with more experienced engineers on real problems. Take ownership of well-scoped tasks within larger initiatives, delivering them to production with support and steadily taking on more scope over time. Help keep the platform healthy by learning reliability practices-monitoring, alerting, SLOs, and incident reviews-and pitching in on operational work. Build familiarity with governance and compliance concepts such as access management, audit logging, and AI usage policies, and why they matter to enterprise customers. Communicate clearly and ask good questions-sharing what you learn, flagging blockers early, and collaborating with teammates and partner teams. Invest in your own growth through mentorship, pairing, and continuous learning, with the goal of ramping toward greater technical independence. The Minimum Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related technical field Foundational understanding of cloud computing and exposure to at least one major cloud provider (AWS, GCP, or Azure) through coursework, labs, or projects as shown by coursework or certification. 2+ years experience in programming proficiency in at least one language such as Python, Go, Java, or a comparable language (this could include coursework, internship experience, bootcamp, etc). The Ideal Qualifications Professional experience preferred: Internships, co-ops, apprenticeships, academic projects, and substantial personal projects all count. Basic familiarity with version control (Git) and a willingness to learn CI/CD, containers (Docker/Kubernetes), and infrastructure-as-code. Curiosity about AI/ML systems and an interest in how models are deployed and served in production. Strong written and verbal communication and a genuine eagerness to learn from feedback. Hands-on exposure to Kubernetes, Docker, or Terraform through coursework, certifications, hackathons, or personal projects. Relevant entry-level certifications are a plus but not required-for example AWS Certified Cloud Practitioner, AWS Solutions Architect - Associate, or CKAD. Any hands-on experience with AI/ML frameworks or LLM APIs, even at a hobby or class-project level. A public portfolio or open-source contributions (e.g., GitHub) that show initiative and a habit of building. Experience collaborating on a team project such as a capstone, hackathon, or group assignment. Comfort with ambiguity and enthusiasm for learning quickly in a fast-moving space. What to Expect as Part of MassMutual and the Team Structured onboarding and a dedicated mentor to support your ramp-up and early growth Regular meetings with the AI Platform Engineering team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran, and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms A company with a strong and stable ethical business, industry-leading pay and benefits, where your ethics and integrity will be valued MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

AI Platform Engineer AI Platform Engineering Full-Time Hybrid Onsite (3 days/week) The Opportunity MassMutual's AI Platform Engineering team is looking for a curious, motivated AI Platform Engineer to launch their engineering career on a high-performing team. This is an entry-level role built for recent graduates and early-career engineers. You will learn directly from experienced platform engineers, contribute to real initiatives from your first weeks, and steadily build the skills to help design, deploy, and operate the systems that power AI across the enterprise. We care less about everything you already know and more about how quickly you learn, how you approach problems, and how much you care about doing good engineering work. The Team This is a unique opportunity to join the team that builds and operates the AI platform powering MassMutual's AI initiatives. The team works at the intersection of cloud infrastructure, AI/ML systems, and developer experience-delivering the foundational capabilities that shape how the entire organization builds and deploys AI. We partner closely with AI engineering, product, and cloud engineering teams across the enterprise, and we invest in growth through a culture of peer learning, candid feedback, mentorship, and shared technical standards. It is a team where early-career engineers are set up to succeed: hard problems are made tractable through clear documentation, thoughtful onboarding, and engineers who genuinely enjoy teaching. The Impact Contribute to platform components-cloud infrastructure, AI serving layers, and developer tooling-under the guidance of senior engineers, growing your understanding of how the pieces fit together. Support the design and implementation of platform features such as the LLM gateway, model serving infrastructure, and integration patterns-writing code, tests, and documentation with regular feedback from your team. Learn the team's engineering standards by participating in design reviews and code reviews, and by pairing with more experienced engineers on real problems. Take ownership of well-scoped tasks within larger initiatives, delivering them to production with support and steadily taking on more scope over time. Help keep the platform healthy by learning reliability practices-monitoring, alerting, SLOs, and incident reviews-and pitching in on operational work. Build familiarity with governance and compliance concepts such as access management, audit logging, and AI usage policies, and why they matter to enterprise customers. Communicate clearly and ask good questions-sharing what you learn, flagging blockers early, and collaborating with teammates and partner teams. Invest in your own growth through mentorship, pairing, and continuous learning, with the goal of ramping toward greater technical independence. The Minimum Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related technical field Foundational understanding of cloud computing and exposure to at least one major cloud provider (AWS, GCP, or Azure) through coursework, labs, or projects as shown by coursework or certification. 2+ years experience in programming proficiency in at least one language such as Python, Go, Java, or a comparable language (this could include coursework, internship experience, bootcamp, etc). The Ideal Qualifications Professional experience preferred: Internships, co-ops, apprenticeships, academic projects, and substantial personal projects all count. Basic familiarity with version control (Git) and a willingness to learn CI/CD, containers (Docker/Kubernetes), and infrastructure-as-code. Curiosity about AI/ML systems and an interest in how models are deployed and served in production. Strong written and verbal communication and a genuine eagerness to learn from feedback. Hands-on exposure to Kubernetes, Docker, or Terraform through coursework, certifications, hackathons, or personal projects. Relevant entry-level certifications are a plus but not required-for example AWS Certified Cloud Practitioner, AWS Solutions Architect - Associate, or CKAD. Any hands-on experience with AI/ML frameworks or LLM APIs, even at a hobby or class-project level. A public portfolio or open-source contributions (e.g., GitHub) that show initiative and a habit of building. Experience collaborating on a team project such as a capstone, hackathon, or group assignment. Comfort with ambiguity and enthusiasm for learning quickly in a fast-moving space. What to Expect as Part of MassMutual and the Team Structured onboarding and a dedicated mentor to support your ramp-up and early growth Regular meetings with the AI Platform Engineering team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran, and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms A company with a strong and stable ethical business, industry-leading pay and benefits, where your ethics and integrity will be valued MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

AI Platform Engineer AI Platform Engineering Full-Time Hybrid Onsite (3 days/week) The Opportunity MassMutual's AI Platform Engineering team is looking for a curious, motivated AI Platform Engineer to launch their engineering career on a high-performing team. This is an entry-level role built for recent graduates and early-career engineers. You will learn directly from experienced platform engineers, contribute to real initiatives from your first weeks, and steadily build the skills to help design, deploy, and operate the systems that power AI across the enterprise. We care less about everything you already know and more about how quickly you learn, how you approach problems, and how much you care about doing good engineering work. The Team This is a unique opportunity to join the team that builds and operates the AI platform powering MassMutual's AI initiatives. The team works at the intersection of cloud infrastructure, AI/ML systems, and developer experience-delivering the foundational capabilities that shape how the entire organization builds and deploys AI. We partner closely with AI engineering, product, and cloud engineering teams across the enterprise, and we invest in growth through a culture of peer learning, candid feedback, mentorship, and shared technical standards. It is a team where early-career engineers are set up to succeed: hard problems are made tractable through clear documentation, thoughtful onboarding, and engineers who genuinely enjoy teaching. The Impact Contribute to platform components-cloud infrastructure, AI serving layers, and developer tooling-under the guidance of senior engineers, growing your understanding of how the pieces fit together. Support the design and implementation of platform features such as the LLM gateway, model serving infrastructure, and integration patterns-writing code, tests, and documentation with regular feedback from your team. Learn the team's engineering standards by participating in design reviews and code reviews, and by pairing with more experienced engineers on real problems. Take ownership of well-scoped tasks within larger initiatives, delivering them to production with support and steadily taking on more scope over time. Help keep the platform healthy by learning reliability practices-monitoring, alerting, SLOs, and incident reviews-and pitching in on operational work. Build familiarity with governance and compliance concepts such as access management, audit logging, and AI usage policies, and why they matter to enterprise customers. Communicate clearly and ask good questions-sharing what you learn, flagging blockers early, and collaborating with teammates and partner teams. Invest in your own growth through mentorship, pairing, and continuous learning, with the goal of ramping toward greater technical independence. The Minimum Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related technical field Foundational understanding of cloud computing and exposure to at least one major cloud provider (AWS, GCP, or Azure) through coursework, labs, or projects as shown by coursework or certification. 2+ years experience in programming proficiency in at least one language such as Python, Go, Java, or a comparable language (this could include coursework, internship experience, bootcamp, etc). The Ideal Qualifications Professional experience preferred: Internships, co-ops, apprenticeships, academic projects, and substantial personal projects all count. Basic familiarity with version control (Git) and a willingness to learn CI/CD, containers (Docker/Kubernetes), and infrastructure-as-code. Curiosity about AI/ML systems and an interest in how models are deployed and served in production. Strong written and verbal communication and a genuine eagerness to learn from feedback. Hands-on exposure to Kubernetes, Docker, or Terraform through coursework, certifications, hackathons, or personal projects. Relevant entry-level certifications are a plus but not required-for example AWS Certified Cloud Practitioner, AWS Solutions Architect - Associate, or CKAD. Any hands-on experience with AI/ML frameworks or LLM APIs, even at a hobby or class-project level. A public portfolio or open-source contributions (e.g., GitHub) that show initiative and a habit of building. Experience collaborating on a team project such as a capstone, hackathon, or group assignment. Comfort with ambiguity and enthusiasm for learning quickly in a fast-moving space. What to Expect as Part of MassMutual and the Team Structured onboarding and a dedicated mentor to support your ramp-up and early growth Regular meetings with the AI Platform Engineering team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran, and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms A company with a strong and stable ethical business, industry-leading pay and benefits, where your ethics and integrity will be valued MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.