JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES The Network Engineer is responsible for the implementation, maintenance, troubleshooting, and optimization of enterprise network infrastructure. This role works independently on day-to-day operations while collaborating with senior engineers on complex projects. The ideal candidate has a minimum of 7 years of networking experience and a strong understanding of enterprise routing, switching, security, and network operations. Employee will be responsible for the following functions/duties: Apply knowledge of design specifications for more complex systems/projects Coordinate and work closely with other engineering, logistics, financial, and program management disciplines to define system specifications and requirements Verify and comply with engineering documentation standards and test procedures Prepare, deliver, and submit technical papers and perform engineering studies Support development of technical proposals and provide comments on technical content and level of effort of the proposed scope of work Develop, maintain, and produce technical documentation and system/subsystem specifications Direct interface and liaison with customers at all levels from quotation to final design and test activities, design reviews, and technical working group meetings to comply with requirements and specifications Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alternatives, and provide recommendations Perform other job-related duties, as required DESIRED QUALIFICATIONS Experience in configuring and maintaining enterprise LAN, WAN, WLAN, and data center networks. Experience in deploying and troubleshooting Cisco, Palo Alto, Fortinet, or equivalent networking equipment. Experience in managing advanced routing protocols, including OSPF, EIGRP, and BGP. Experience in configuring Layer 2 technologies, including VLANs, STP, EtherChannel/LACP, and trunking. Experience in supporting secure VPN technologies, including IPsec and SSL VPNs. Experience in firewall policy implementation and network address translation (NAT) configuration. Experience in troubleshooting network outages using packet captures and protocol analysis. Experience in monitoring network performance and recommending operational improvements. Experience in implementing and maintaining industry-standard network security best practices. Experience in participating in formal change management processes and scheduled maintenance windows. Experience in documenting network configurations, topology diagrams, and operational procedures. Experience in managing Cisco Voice over IP (VoIP) servers and end equipment. Experience in assisting with the execution of disaster recovery and high-availability solutions. Experience in providing technical guidance and mentorship to junior engineers and technicians. Experience in participating in a scheduled on-call rotation as required. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE An associate's degree in engineering or other technical discipline, or formal academic/vocational/military training and a minimum of 10 years of experience in the specialty field are required for this position. In addition, a Field Engineer III must possess the following qualifications: Broad knowledge of concepts, principles, and practices of engineering that enable senior technical contributor-level performance on complex projects or programs Knowledge and skill sufficient to apply developments in engineering to solve problems in the specialty area Working knowledge of computer systems and integrated software application programs Ability to investigate, troubleshoot, and design solutions to problems in operational hardware and software Excellent verbal and written communication skills Planning/organizational skills SALARY The expected salary range for this position is $83,200.000 to $145,600.00 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required. Travel to remote company work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JENG17; JCORP12
08/05/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES The Network Engineer is responsible for the implementation, maintenance, troubleshooting, and optimization of enterprise network infrastructure. This role works independently on day-to-day operations while collaborating with senior engineers on complex projects. The ideal candidate has a minimum of 7 years of networking experience and a strong understanding of enterprise routing, switching, security, and network operations. Employee will be responsible for the following functions/duties: Apply knowledge of design specifications for more complex systems/projects Coordinate and work closely with other engineering, logistics, financial, and program management disciplines to define system specifications and requirements Verify and comply with engineering documentation standards and test procedures Prepare, deliver, and submit technical papers and perform engineering studies Support development of technical proposals and provide comments on technical content and level of effort of the proposed scope of work Develop, maintain, and produce technical documentation and system/subsystem specifications Direct interface and liaison with customers at all levels from quotation to final design and test activities, design reviews, and technical working group meetings to comply with requirements and specifications Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alternatives, and provide recommendations Perform other job-related duties, as required DESIRED QUALIFICATIONS Experience in configuring and maintaining enterprise LAN, WAN, WLAN, and data center networks. Experience in deploying and troubleshooting Cisco, Palo Alto, Fortinet, or equivalent networking equipment. Experience in managing advanced routing protocols, including OSPF, EIGRP, and BGP. Experience in configuring Layer 2 technologies, including VLANs, STP, EtherChannel/LACP, and trunking. Experience in supporting secure VPN technologies, including IPsec and SSL VPNs. Experience in firewall policy implementation and network address translation (NAT) configuration. Experience in troubleshooting network outages using packet captures and protocol analysis. Experience in monitoring network performance and recommending operational improvements. Experience in implementing and maintaining industry-standard network security best practices. Experience in participating in formal change management processes and scheduled maintenance windows. Experience in documenting network configurations, topology diagrams, and operational procedures. Experience in managing Cisco Voice over IP (VoIP) servers and end equipment. Experience in assisting with the execution of disaster recovery and high-availability solutions. Experience in providing technical guidance and mentorship to junior engineers and technicians. Experience in participating in a scheduled on-call rotation as required. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE An associate's degree in engineering or other technical discipline, or formal academic/vocational/military training and a minimum of 10 years of experience in the specialty field are required for this position. In addition, a Field Engineer III must possess the following qualifications: Broad knowledge of concepts, principles, and practices of engineering that enable senior technical contributor-level performance on complex projects or programs Knowledge and skill sufficient to apply developments in engineering to solve problems in the specialty area Working knowledge of computer systems and integrated software application programs Ability to investigate, troubleshoot, and design solutions to problems in operational hardware and software Excellent verbal and written communication skills Planning/organizational skills SALARY The expected salary range for this position is $83,200.000 to $145,600.00 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required. Travel to remote company work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JENG17; JCORP12
Job Title: Desktop Support Technician (Field & Onsite Support) Overview / Summary We are seeking a hands-on Desktop Support Technician to provide front-line onsite support for healthcare staff and end users. This role requires a customer-service-focused professional who is patient, reliable, and enjoys solving end-user issues while supporting devices, equipment, and day-to-day IT operations. The position is highly visible and requires working directly with users in a healthcare environment. Key Responsibilities Provide onsite desktop and field support for hospital staff and end users. Troubleshoot laptops, desktops, monitors, printers, scanners, peripherals, and other equipment. Support Windows operating systems, standard business applications, and end-user software issues. Assist with password resets, account access, basic Microsoft 365 support, and connectivity issues. Set up, move, install, and configure devices and workstations. Respond to walk-up, ticket-based, and onsite support requests. Document tickets, troubleshooting steps, and resolution details accurately. Escalate network, systems, server, or advanced infrastructure issues when needed. Work closely with network-focused and systems/Microsoft 365-focused team members. Participate in weekend or on-call rotation as needed. Adapt as the support model expands toward a 24/7 healthcare operations environment. Required Qualifications Experience providing desktop, field, or onsite IT support. Strong troubleshooting skills for Windows desktops/laptops, printers, peripherals, and standard applications. Experience supporting end users in person, over the phone, and through a ticketing system. Basic understanding of Microsoft 365, Outlook, Teams, password resets, and user access support. Ability to lift, move, connect, and set up IT equipment as needed. Strong communication and customer-service skills. Professional, patient, and calm when supporting users. Ability to work onsite and provide face-to-face user support. Reliable, flexible, and willing to assist wherever needed. Preferred Qualifications Experience supporting healthcare, hospital, clinical, or 24/7 operational environments. Familiarity with ticketing systems such as ServiceNow, Jira, Remedy, or similar tools. Experience with imaging, device deployment, hardware refreshes, and new site setup. Basic networking knowledge, including connectivity, cabling, and wireless troubleshooting. CompTIA A+, Network+, or similar certification preferred but not required. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
08/05/2026
Full time
Job Title: Desktop Support Technician (Field & Onsite Support) Overview / Summary We are seeking a hands-on Desktop Support Technician to provide front-line onsite support for healthcare staff and end users. This role requires a customer-service-focused professional who is patient, reliable, and enjoys solving end-user issues while supporting devices, equipment, and day-to-day IT operations. The position is highly visible and requires working directly with users in a healthcare environment. Key Responsibilities Provide onsite desktop and field support for hospital staff and end users. Troubleshoot laptops, desktops, monitors, printers, scanners, peripherals, and other equipment. Support Windows operating systems, standard business applications, and end-user software issues. Assist with password resets, account access, basic Microsoft 365 support, and connectivity issues. Set up, move, install, and configure devices and workstations. Respond to walk-up, ticket-based, and onsite support requests. Document tickets, troubleshooting steps, and resolution details accurately. Escalate network, systems, server, or advanced infrastructure issues when needed. Work closely with network-focused and systems/Microsoft 365-focused team members. Participate in weekend or on-call rotation as needed. Adapt as the support model expands toward a 24/7 healthcare operations environment. Required Qualifications Experience providing desktop, field, or onsite IT support. Strong troubleshooting skills for Windows desktops/laptops, printers, peripherals, and standard applications. Experience supporting end users in person, over the phone, and through a ticketing system. Basic understanding of Microsoft 365, Outlook, Teams, password resets, and user access support. Ability to lift, move, connect, and set up IT equipment as needed. Strong communication and customer-service skills. Professional, patient, and calm when supporting users. Ability to work onsite and provide face-to-face user support. Reliable, flexible, and willing to assist wherever needed. Preferred Qualifications Experience supporting healthcare, hospital, clinical, or 24/7 operational environments. Familiarity with ticketing systems such as ServiceNow, Jira, Remedy, or similar tools. Experience with imaging, device deployment, hardware refreshes, and new site setup. Basic networking knowledge, including connectivity, cabling, and wireless troubleshooting. CompTIA A+, Network+, or similar certification preferred but not required. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
The Test Engineer creates/implements test procedures, programs, fixtures - with a focus on cable and wire harness assemblies - that verify that a product operates as designed and provides technical expertise in testing and product knowledge. Essential Responsibilities: Defines, refines, and maintains processes, methods, and plans for testing products Troubleshoots and debugs electrical circuits to determine the root cause for test station and product issues Conducts product testing (with technician assistance), documents results and product issues, and drives issues to closure with design team Ensures that test plans can be easily developed and maintained Ensures proper documentation of test plans, specifications, and diagrams Ensures that all product needing testing meets established quality and functional requirements Seeks and evaluates components for use in testing Borisch products, and ensures that the best components are used based on company goals by making recommendations related to selection of core components or suppliers Interfaces with customer engineers on design and functional test issues Work with the Test Technicians to develop and maintain a positive, pro-active work environment that is focused on improving Borisch's Test Acceptance and throughput. Experience with Flying Probe or In Circuit Test Development Experience with test software development Lead as a test development resource of a project team Any other task assigned by supervisor To perform the job successfully, an individual should demonstrate the following competencies: Engineering & Design: Knowledge of practical applications of engineering and technology, able to apply principles, techniques, and procedures to manufacturing processes, knowledge of design techniques and principles involved in manufacturing Production & Processing: Knowledge of production processes, quality control, costs, and other techniques for maximizing efficiency within manufacturing. Troubleshooting & Problem Solving: Able to determine root causes of operating errors and decide what to do about them, able to use logic and reason to identify complex problems and develop solutions, able to predict how changes in operations and process flow will affect manufacturing efficiencies and quality of finished product. Training: Able to maintain training to applicable work instructions assigned per training codes The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Education/Experience: Bachelors Degree in Engineering or related technical field, or minimum 5 years successful Test experience Computer Skills: Microsoft Office, MRP/ERP, Autocad LT, and other applicable test programming. The work environment and physical demands listed below are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities. Work Environment: The noise level in the work environment is moderate. Manufacturing environment conditions encountered regularly include: work around machines with moving parts, exposure to heat, work with chemicals and substances Physical Demands: While performing the duties of the job, the employee is regularly required to sit, stand, and walk. Regularly uses vision to inspect work at a close distance. Regularly uses hands and fingers in precisely coordinated movements to grasp, manipulate, and assemble objects. Must be able to lift 30lbs. About our Company Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe. ABT is focused on expanding the company's industry presence by providing customers with superior quality and service combined with advanced manufacturing capabilities. ABT is headquartered in Grand Rapids, MI and has locations in Nogales, Mexico, Mesa, AZ and London, Ontario. Benefits We Offer: At Amphenol Borisch Technologies, we provide a wide range of benefits for our permanent full-time employees. Highlights include: UNITED STATES Unique full-time work schedule that includes every other Friday off Full Medical, Dental and Prescription Drug Insurance Flexible Spending Accounts Generous 401(k) match Company-paid and Voluntary Life Insurance plans Paid Holidays and Paid Time Off Days Reimbursement Programs (Gym, Tuition, etc.) Paid time off to volunteer Company-Paid Short Term Disability CANADA Full benefits package Company-paid and Voluntary Life Insurance plans Paid Holidays and Paid Time Off Days Reimbursement Programs (Gym, Tuition, etc.) Pension plan Paid parental leave Amphenol Borisch Technologies is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
08/05/2026
Full time
The Test Engineer creates/implements test procedures, programs, fixtures - with a focus on cable and wire harness assemblies - that verify that a product operates as designed and provides technical expertise in testing and product knowledge. Essential Responsibilities: Defines, refines, and maintains processes, methods, and plans for testing products Troubleshoots and debugs electrical circuits to determine the root cause for test station and product issues Conducts product testing (with technician assistance), documents results and product issues, and drives issues to closure with design team Ensures that test plans can be easily developed and maintained Ensures proper documentation of test plans, specifications, and diagrams Ensures that all product needing testing meets established quality and functional requirements Seeks and evaluates components for use in testing Borisch products, and ensures that the best components are used based on company goals by making recommendations related to selection of core components or suppliers Interfaces with customer engineers on design and functional test issues Work with the Test Technicians to develop and maintain a positive, pro-active work environment that is focused on improving Borisch's Test Acceptance and throughput. Experience with Flying Probe or In Circuit Test Development Experience with test software development Lead as a test development resource of a project team Any other task assigned by supervisor To perform the job successfully, an individual should demonstrate the following competencies: Engineering & Design: Knowledge of practical applications of engineering and technology, able to apply principles, techniques, and procedures to manufacturing processes, knowledge of design techniques and principles involved in manufacturing Production & Processing: Knowledge of production processes, quality control, costs, and other techniques for maximizing efficiency within manufacturing. Troubleshooting & Problem Solving: Able to determine root causes of operating errors and decide what to do about them, able to use logic and reason to identify complex problems and develop solutions, able to predict how changes in operations and process flow will affect manufacturing efficiencies and quality of finished product. Training: Able to maintain training to applicable work instructions assigned per training codes The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Education/Experience: Bachelors Degree in Engineering or related technical field, or minimum 5 years successful Test experience Computer Skills: Microsoft Office, MRP/ERP, Autocad LT, and other applicable test programming. The work environment and physical demands listed below are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities. Work Environment: The noise level in the work environment is moderate. Manufacturing environment conditions encountered regularly include: work around machines with moving parts, exposure to heat, work with chemicals and substances Physical Demands: While performing the duties of the job, the employee is regularly required to sit, stand, and walk. Regularly uses vision to inspect work at a close distance. Regularly uses hands and fingers in precisely coordinated movements to grasp, manipulate, and assemble objects. Must be able to lift 30lbs. About our Company Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe. ABT is focused on expanding the company's industry presence by providing customers with superior quality and service combined with advanced manufacturing capabilities. ABT is headquartered in Grand Rapids, MI and has locations in Nogales, Mexico, Mesa, AZ and London, Ontario. Benefits We Offer: At Amphenol Borisch Technologies, we provide a wide range of benefits for our permanent full-time employees. Highlights include: UNITED STATES Unique full-time work schedule that includes every other Friday off Full Medical, Dental and Prescription Drug Insurance Flexible Spending Accounts Generous 401(k) match Company-paid and Voluntary Life Insurance plans Paid Holidays and Paid Time Off Days Reimbursement Programs (Gym, Tuition, etc.) Paid time off to volunteer Company-Paid Short Term Disability CANADA Full benefits package Company-paid and Voluntary Life Insurance plans Paid Holidays and Paid Time Off Days Reimbursement Programs (Gym, Tuition, etc.) Pension plan Paid parental leave Amphenol Borisch Technologies is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
Southwest Research Institute - Fulltime
San Antonio, Texas
Who We Are: The Structural Dynamics and Product Assurance team is committed to delivering precise and innovative testing solutions. By rigorously evaluating functionality, structural integrity, and environmental compatibility, we help prevent costly failures in the field. Our testing conditions simulate the most adverse and extreme environments these systems might encounter during storage, transportation, and operation, guaranteeing unparalleled performance and safety. We are seeking a knowledgeable test engineer to join us in pushing the boundaries of excellence and innovation in testing methodologies. Objectives of this Role: Develop and manage comprehensive proposals, schedules, and test plans for a wide variety of environmental testing projects with several overlapping at a time. Design custom tests and oversee custom and standard test execution, ensuring accuracy and compliance with industry standards and customer requirements. Communicate effectively with technicians and customers, resolving issues and providing updates. Create high quality detailed test reports and analysis, leveraging tools like ANSYS for analysis and SolidWorks for design work. Foster collaboration within the team to deliver innovative and high-quality testing solutions. Daily and Monthly Responsibilities: Design and implement unique testing methodologies tailored to customer needs, often focusing on test standards such as UL, UN, IEC, MIL-STD, and ASTM. Draft, manage, and deliver testing proposals, ensuring alignment with customer specifications and industry standards. Prepare and present detailed test reports and lead continuous improvement initiatives. Monitor and manage test execution, budget, and scope, coordinating with technicians and addressing any issues that arise. Communicate proactively with customers about test progress, results, and troubleshooting measures. Perform business development activities for testing area of focus. Requirements: Requires a Bachelors degree in Mechanical Engineering, Aerospace Engineering, Civil Engineering, Materials Engineering, Electrical Engineering, Engineering Physics, Industrial Engineering or similar engineering degree field with related experience. 5+ years: Experience with technical writing and communication. Proficient in writing clear proposals and test reports. Strong verbal skills to communicate with customers. 1-5 years: Project management and testing familiarity. Able to manage test projects, execute projects, and troubleshoot issues. Able to use the tools associated with Project Management effectively. Knowledge of and operation under quality systems is preferred. 5+ years: Skilled in validating test data using tools like LABVIEW, MATLAB, or Excel. Ensures accuracy in test results. Knowledge of selecting test instrumentation and applying standards like MIL-STD-810 and IEC 60068. 5+ years: Designing, running, validating, or overseeing at least one (or a combination) of the following tests: Vibration, Mechanical Shock, Seismic, Thermal, Temperature Cycle, Altitude, Weathering / Corrosion, and Water Ingress. A valid/clear driver's license is required.
08/05/2026
Full time
Who We Are: The Structural Dynamics and Product Assurance team is committed to delivering precise and innovative testing solutions. By rigorously evaluating functionality, structural integrity, and environmental compatibility, we help prevent costly failures in the field. Our testing conditions simulate the most adverse and extreme environments these systems might encounter during storage, transportation, and operation, guaranteeing unparalleled performance and safety. We are seeking a knowledgeable test engineer to join us in pushing the boundaries of excellence and innovation in testing methodologies. Objectives of this Role: Develop and manage comprehensive proposals, schedules, and test plans for a wide variety of environmental testing projects with several overlapping at a time. Design custom tests and oversee custom and standard test execution, ensuring accuracy and compliance with industry standards and customer requirements. Communicate effectively with technicians and customers, resolving issues and providing updates. Create high quality detailed test reports and analysis, leveraging tools like ANSYS for analysis and SolidWorks for design work. Foster collaboration within the team to deliver innovative and high-quality testing solutions. Daily and Monthly Responsibilities: Design and implement unique testing methodologies tailored to customer needs, often focusing on test standards such as UL, UN, IEC, MIL-STD, and ASTM. Draft, manage, and deliver testing proposals, ensuring alignment with customer specifications and industry standards. Prepare and present detailed test reports and lead continuous improvement initiatives. Monitor and manage test execution, budget, and scope, coordinating with technicians and addressing any issues that arise. Communicate proactively with customers about test progress, results, and troubleshooting measures. Perform business development activities for testing area of focus. Requirements: Requires a Bachelors degree in Mechanical Engineering, Aerospace Engineering, Civil Engineering, Materials Engineering, Electrical Engineering, Engineering Physics, Industrial Engineering or similar engineering degree field with related experience. 5+ years: Experience with technical writing and communication. Proficient in writing clear proposals and test reports. Strong verbal skills to communicate with customers. 1-5 years: Project management and testing familiarity. Able to manage test projects, execute projects, and troubleshoot issues. Able to use the tools associated with Project Management effectively. Knowledge of and operation under quality systems is preferred. 5+ years: Skilled in validating test data using tools like LABVIEW, MATLAB, or Excel. Ensures accuracy in test results. Knowledge of selecting test instrumentation and applying standards like MIL-STD-810 and IEC 60068. 5+ years: Designing, running, validating, or overseeing at least one (or a combination) of the following tests: Vibration, Mechanical Shock, Seismic, Thermal, Temperature Cycle, Altitude, Weathering / Corrosion, and Water Ingress. A valid/clear driver's license is required.
An exciting leadership opportunity for an experienced Test Engineering professional to oversee the development of innovative semiconductor test solutions while leading a high-performing engineering team. This role combines technical expertise, strategic planning, and people leadership to drive operational excellence, product quality, and continuous improvement across a growing technology-focused organization. Client Details Our client is a well-established technology and manufacturing organization with a strong reputation for engineering excellence and innovation. Operating within a highly technical environment, the company supports a diverse customer base and is committed to delivering high-quality solutions through advanced engineering capabilities, continuous improvement, and a strong customer-focused culture. The business invests heavily in its people, technology, and operational infrastructure, creating an environment where engineering leaders can make a real impact. Collaboration is at the heart of the organization, with teams working cross-functionally across manufacturing, customer support, sales, and global stakeholders to drive business success. Employees are encouraged to develop professionally, contribute new ideas, and play a key role in shaping future technical capabilities. Description Lead, develop, and mentor a team of Test and Product Engineers, technicians, and related technical staff. Drive the design and implementation of new semiconductor testing and burn-in capabilities. Manage test development projects from planning through execution, including methodology development, analysis, reporting, and troubleshooting activities. Establish engineering standards, documentation processes, specifications, and operational best practices. Define and execute technology roadmaps to support future testing capabilities and business requirements. Monitor project progress, communicate updates to stakeholders, and resolve technical or operational challenges. Support manufacturing operations through sustained engineering improvements focused on quality, productivity, cycle time, and cost reduction. Collaborate with customers, suppliers, and internal teams to understand requirements and deliver effective technical solutions. Recruit, onboard, train, and develop engineering talent while fostering a culture of continuous learning and performance. Manage departmental budgets, expenditures, policies, and administrative responsibilities. Stay current with advancements in automated test equipment, processes, and semiconductor testing technologies. Profile At least 10 years of hands-on electrical test engineering experience. Strong expertise in analog, digital, memory, and mixed-signal testing methodologies. A minimum of 5 years of leadership experience managing engineering teams and complex technical projects. Proven ability to coach, mentor, and build high-performing engineering teams. Excellent analytical, troubleshooting, and problem-solving capabilities. Strong project management, planning, and organizational skills. Knowledge of electronic components, test methodologies, diagnostics, and debug techniques. Effective communication skills with the ability to engage technical and non-technical stakeholders. Experience working collaboratively across engineering, manufacturing, sales, and customer-facing teams. A proactive, results-driven mindset with a strong commitment to quality, accountability, and continuous improvement. Job Offer Opportunity to lead a critical engineering function within a highly respected technology-driven organization. Significant influence over technical strategy, process improvements, and future testing capabilities. Management responsibility for an experienced team with opportunities to shape talent development and succession planning. Exposure to cutting-edge semiconductor technologies, automated test equipment, and advanced engineering methodologies. A collaborative and customer-focused culture that encourages innovation, continuous learning, and professional growth. Cross-functional and global stakeholder engagement, providing broad business exposure and career development opportunities. The ability to make a measurable impact on operational performance, quality improvements, and business success. Apply Now! MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
08/05/2026
Full time
An exciting leadership opportunity for an experienced Test Engineering professional to oversee the development of innovative semiconductor test solutions while leading a high-performing engineering team. This role combines technical expertise, strategic planning, and people leadership to drive operational excellence, product quality, and continuous improvement across a growing technology-focused organization. Client Details Our client is a well-established technology and manufacturing organization with a strong reputation for engineering excellence and innovation. Operating within a highly technical environment, the company supports a diverse customer base and is committed to delivering high-quality solutions through advanced engineering capabilities, continuous improvement, and a strong customer-focused culture. The business invests heavily in its people, technology, and operational infrastructure, creating an environment where engineering leaders can make a real impact. Collaboration is at the heart of the organization, with teams working cross-functionally across manufacturing, customer support, sales, and global stakeholders to drive business success. Employees are encouraged to develop professionally, contribute new ideas, and play a key role in shaping future technical capabilities. Description Lead, develop, and mentor a team of Test and Product Engineers, technicians, and related technical staff. Drive the design and implementation of new semiconductor testing and burn-in capabilities. Manage test development projects from planning through execution, including methodology development, analysis, reporting, and troubleshooting activities. Establish engineering standards, documentation processes, specifications, and operational best practices. Define and execute technology roadmaps to support future testing capabilities and business requirements. Monitor project progress, communicate updates to stakeholders, and resolve technical or operational challenges. Support manufacturing operations through sustained engineering improvements focused on quality, productivity, cycle time, and cost reduction. Collaborate with customers, suppliers, and internal teams to understand requirements and deliver effective technical solutions. Recruit, onboard, train, and develop engineering talent while fostering a culture of continuous learning and performance. Manage departmental budgets, expenditures, policies, and administrative responsibilities. Stay current with advancements in automated test equipment, processes, and semiconductor testing technologies. Profile At least 10 years of hands-on electrical test engineering experience. Strong expertise in analog, digital, memory, and mixed-signal testing methodologies. A minimum of 5 years of leadership experience managing engineering teams and complex technical projects. Proven ability to coach, mentor, and build high-performing engineering teams. Excellent analytical, troubleshooting, and problem-solving capabilities. Strong project management, planning, and organizational skills. Knowledge of electronic components, test methodologies, diagnostics, and debug techniques. Effective communication skills with the ability to engage technical and non-technical stakeholders. Experience working collaboratively across engineering, manufacturing, sales, and customer-facing teams. A proactive, results-driven mindset with a strong commitment to quality, accountability, and continuous improvement. Job Offer Opportunity to lead a critical engineering function within a highly respected technology-driven organization. Significant influence over technical strategy, process improvements, and future testing capabilities. Management responsibility for an experienced team with opportunities to shape talent development and succession planning. Exposure to cutting-edge semiconductor technologies, automated test equipment, and advanced engineering methodologies. A collaborative and customer-focused culture that encourages innovation, continuous learning, and professional growth. Cross-functional and global stakeholder engagement, providing broad business exposure and career development opportunities. The ability to make a measurable impact on operational performance, quality improvements, and business success. Apply Now! MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
Position summary Work Schedule: Saturday - Wednesday Midnight - 08:30 am Must reside within approximately an hour of the Pittsburgh office. See full details in the Working Conditions section below. Reports to: Network Operations Center Senior Manager The IT Network Operations Center Technician is responsible for monitoring and supporting the Firm's enterprise infrastructure, systems, platforms, and applications within a 24x7x365 Network Operations Center environment. This position provides real-time situational awareness, Tier 1 infrastructure support, and incident triage/escalation for issues affecting networks, servers, storage, cloud environments, applications, and office connectivity. The role coordinates with internal technical teams, vendors, and service providers to support service restoration, operational continuity, approved changes, infrastructure initiatives, documentation, and reporting. Success in this position requires strong troubleshooting, communication, customer service, prioritization, and documentation skills in a time-sensitive operational environment. Job duties and responsibilities Monitor, maintain, and ensure the availability, performance, and stability of enterprise infrastructure in a 24 7 365 NOC environment by leveraging monitoring and alerting tools to proactively detect, triage, and respond to incidents in real time across networks, servers, storage, cloud, applications, and sites. Serve as an escalation point for incidents, coordinating with internal teams, vendors and service providers to restore services and minimize impact. Execute incident management processes, including ticket creation, updates, resolution and escalation in accordance with SLAs. Lead or support incident bridge calls, ensuring effective communication, documentation and timely resolution. Communicate clearly with technical teams, end users and leadership using standardized tools, including O365, SharePoint, notification systems; issue timely incident notifications and status updates in alignment with service protocols. Monitor and troubleshoot cloud and network performance issues across data centers and office locations, including LAN/WAN, wireless and provider connectivity. Perform basic system administration tasks, including server access, health checks, troubleshooting outages and supporting break/fix activities, patch validation, and remediation across physical, virtual, Windows and Linux environments. Identify and respond to security events, such as phishing, malware, suspicious activity, and escalate in accordance with established procedures. Provide Tier 1 infrastructure support and act as an escalation point for the IT Help Desk. Support infrastructure projects including site builds, refreshes, hardware installations and system turn-ups. Monitor and support critical facility systems, including UPS, PDUs and environmental monitoring tools, to ensure operational continuity. Execute approved changes following change management policies, including documentation of steps, risks and impacts; support emergency changes as required. Contribute to problem management by identifying recurring issues and coordinating with responsible teams to implement long-term solutions. Maintain accurate documentation and generate operational reports using tools such as Excel, Word and reporting platforms (e.g., Power BI preferred). With approval, participate in continuous improvement efforts, training and enterprise IT initiatives, including upgrades, testing, and deployments. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in computer science, information technology or equivalent work experience. Additional training/certification in relevant areas of study strongly preferred. Experience: Minimum of 3 yearsexperience in an IT Operations function in a large professional services environment preferred. Experience providing support to users and IT operations required. Experience coordinating with managed service providers to resolve infrastructure or systems issues. Prior exposure to enterprise environments involving data centers, cloud infrastructure and server platforms (Windows/Linux) preferred. Familiarity with ITIL-based operational frameworks such as incident response, change management and problem management. Experience in a law firm or other professional services environment preferred. Skills: Strong technical skills across enterprise technologies including networking, security, virtualization, databases (e.g., SQL), cloud and storage platforms. Proficiency with core enterprise systems and platforms, including Exchange, SharePoint, Citrix, mobile computing tools and document management systems. Proficiency with cloud-based systems and enterprise monitoring tools such as SolarWinds. Ability to troubleshoot system performance issues and document resolutions accurately. Strong problem-solving skills, with the ability to assess issues and determine appropriate next steps within defined troubleshooting and escalation procedures. Effective verbal and written communication skills, with the ability to actively listen and interact professionally with users, team members and vendors. Customer service mindset with the ability to provide responsive technical support, while remaining flexible and adaptable in a fast-paced environment with shifting priorities and time-sensitive demands. Ability to manage multiple tasks, prioritize effectively, and meet established timelines while responding to a variety of user needs. Able to work independently and collaboratively, building strong relationships across teams and with external stakeholders to foster effective partnerships. Aptitude for learning and applying new technologies and processes. Additional information Supervisory responsibilities: None Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to communicate effectively. Ability to review information, maintain attention to detail, manage multiple priorities, and follow established processes. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to provide off-hours support and coverage, including evenings, weekends, and holidays, to support critical incidents or business needs. Working conditions Works remotely; however, this position requires residence within approximately one hour commuting distance from the Pittsburgh office. This role requires occasional in-office presence, anticipated to be approximately 2-3 days per month, to support business needs such as system testing, training, major rollouts, business continuity activities, emergencies, or other special circumstances. Proximity to the office is required to support these needs. Occasionally called upon to work hours in excess of the normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This is a non-exempt position. The hourly wage range for this role is $33.17 to $37.50 per hour, with an estimated annual compensation range of $69,000 to $78,000, based on expected hours. This represents the presently anticipated pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
08/05/2026
Full time
Position summary Work Schedule: Saturday - Wednesday Midnight - 08:30 am Must reside within approximately an hour of the Pittsburgh office. See full details in the Working Conditions section below. Reports to: Network Operations Center Senior Manager The IT Network Operations Center Technician is responsible for monitoring and supporting the Firm's enterprise infrastructure, systems, platforms, and applications within a 24x7x365 Network Operations Center environment. This position provides real-time situational awareness, Tier 1 infrastructure support, and incident triage/escalation for issues affecting networks, servers, storage, cloud environments, applications, and office connectivity. The role coordinates with internal technical teams, vendors, and service providers to support service restoration, operational continuity, approved changes, infrastructure initiatives, documentation, and reporting. Success in this position requires strong troubleshooting, communication, customer service, prioritization, and documentation skills in a time-sensitive operational environment. Job duties and responsibilities Monitor, maintain, and ensure the availability, performance, and stability of enterprise infrastructure in a 24 7 365 NOC environment by leveraging monitoring and alerting tools to proactively detect, triage, and respond to incidents in real time across networks, servers, storage, cloud, applications, and sites. Serve as an escalation point for incidents, coordinating with internal teams, vendors and service providers to restore services and minimize impact. Execute incident management processes, including ticket creation, updates, resolution and escalation in accordance with SLAs. Lead or support incident bridge calls, ensuring effective communication, documentation and timely resolution. Communicate clearly with technical teams, end users and leadership using standardized tools, including O365, SharePoint, notification systems; issue timely incident notifications and status updates in alignment with service protocols. Monitor and troubleshoot cloud and network performance issues across data centers and office locations, including LAN/WAN, wireless and provider connectivity. Perform basic system administration tasks, including server access, health checks, troubleshooting outages and supporting break/fix activities, patch validation, and remediation across physical, virtual, Windows and Linux environments. Identify and respond to security events, such as phishing, malware, suspicious activity, and escalate in accordance with established procedures. Provide Tier 1 infrastructure support and act as an escalation point for the IT Help Desk. Support infrastructure projects including site builds, refreshes, hardware installations and system turn-ups. Monitor and support critical facility systems, including UPS, PDUs and environmental monitoring tools, to ensure operational continuity. Execute approved changes following change management policies, including documentation of steps, risks and impacts; support emergency changes as required. Contribute to problem management by identifying recurring issues and coordinating with responsible teams to implement long-term solutions. Maintain accurate documentation and generate operational reports using tools such as Excel, Word and reporting platforms (e.g., Power BI preferred). With approval, participate in continuous improvement efforts, training and enterprise IT initiatives, including upgrades, testing, and deployments. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in computer science, information technology or equivalent work experience. Additional training/certification in relevant areas of study strongly preferred. Experience: Minimum of 3 yearsexperience in an IT Operations function in a large professional services environment preferred. Experience providing support to users and IT operations required. Experience coordinating with managed service providers to resolve infrastructure or systems issues. Prior exposure to enterprise environments involving data centers, cloud infrastructure and server platforms (Windows/Linux) preferred. Familiarity with ITIL-based operational frameworks such as incident response, change management and problem management. Experience in a law firm or other professional services environment preferred. Skills: Strong technical skills across enterprise technologies including networking, security, virtualization, databases (e.g., SQL), cloud and storage platforms. Proficiency with core enterprise systems and platforms, including Exchange, SharePoint, Citrix, mobile computing tools and document management systems. Proficiency with cloud-based systems and enterprise monitoring tools such as SolarWinds. Ability to troubleshoot system performance issues and document resolutions accurately. Strong problem-solving skills, with the ability to assess issues and determine appropriate next steps within defined troubleshooting and escalation procedures. Effective verbal and written communication skills, with the ability to actively listen and interact professionally with users, team members and vendors. Customer service mindset with the ability to provide responsive technical support, while remaining flexible and adaptable in a fast-paced environment with shifting priorities and time-sensitive demands. Ability to manage multiple tasks, prioritize effectively, and meet established timelines while responding to a variety of user needs. Able to work independently and collaboratively, building strong relationships across teams and with external stakeholders to foster effective partnerships. Aptitude for learning and applying new technologies and processes. Additional information Supervisory responsibilities: None Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to communicate effectively. Ability to review information, maintain attention to detail, manage multiple priorities, and follow established processes. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to provide off-hours support and coverage, including evenings, weekends, and holidays, to support critical incidents or business needs. Working conditions Works remotely; however, this position requires residence within approximately one hour commuting distance from the Pittsburgh office. This role requires occasional in-office presence, anticipated to be approximately 2-3 days per month, to support business needs such as system testing, training, major rollouts, business continuity activities, emergencies, or other special circumstances. Proximity to the office is required to support these needs. Occasionally called upon to work hours in excess of the normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This is a non-exempt position. The hourly wage range for this role is $33.17 to $37.50 per hour, with an estimated annual compensation range of $69,000 to $78,000, based on expected hours. This represents the presently anticipated pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!" At Spencer's and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. One Team / One Goal We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Responsibilities The Desktop Support Technician is responsible for providing a single point of contact for end users to receive support. The person will provide frontline support (in person and remote) requiring troubleshooting and technical assistance. The ideal candidate will have a strong passion for new technologies, learning, and providing exceptional customer service to end-users. Provide training and documentation to end users Install and configure software and hardware components on PC and Mac systems Support company personnel, including hardware, VPN connectivity, wireless networking, email, and printers Troubleshoot, diagnose, and resolve technical hardware and/or software issues Document support requests and resolutions in our ticketing system Interface with other IT departments for end user problems and access requests Assist with mass laptop deployment during busy season and image new devices for associates Qualifications Possess an Associate's degree in Computer Science, Information Technology, or related field, or equivalent experience Demonstrate strong troubleshooting skills Proficient in Active Directory and group management Experience in supporting Windows 10 and Windows 11 desktop/laptops Familiarity with basic networking principles Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP) Ability to work independently and collaboratively within a team, with excellent customer service skills Provide end user training and documentation The pay range reflects the potential rate for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position. Pay Range $18.50 per hour
08/05/2026
Full time
Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!" At Spencer's and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. One Team / One Goal We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Responsibilities The Desktop Support Technician is responsible for providing a single point of contact for end users to receive support. The person will provide frontline support (in person and remote) requiring troubleshooting and technical assistance. The ideal candidate will have a strong passion for new technologies, learning, and providing exceptional customer service to end-users. Provide training and documentation to end users Install and configure software and hardware components on PC and Mac systems Support company personnel, including hardware, VPN connectivity, wireless networking, email, and printers Troubleshoot, diagnose, and resolve technical hardware and/or software issues Document support requests and resolutions in our ticketing system Interface with other IT departments for end user problems and access requests Assist with mass laptop deployment during busy season and image new devices for associates Qualifications Possess an Associate's degree in Computer Science, Information Technology, or related field, or equivalent experience Demonstrate strong troubleshooting skills Proficient in Active Directory and group management Experience in supporting Windows 10 and Windows 11 desktop/laptops Familiarity with basic networking principles Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP) Ability to work independently and collaboratively within a team, with excellent customer service skills Provide end user training and documentation The pay range reflects the potential rate for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position. Pay Range $18.50 per hour
Lead IT Technician We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Lead Onsite IT Technician provides advanced technical support and leadership for Lennar Associates. This role involves offering advice, mentorship, and training to other technicians, ensuring the smooth operation of all computer systems, networks, and communications equipment. The Lead Onsite IT Technician will coordinate with various departments and third-party vendors to deliver superior customer service and technical solutions. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Provide advanced advice, mentorship, and training to IT Technicians, guiding them in troubleshooting and resolving complex issues. Lead by example in adopting and implementing best practices across the IT team. Assist senior colleagues in managing internal client relationships, handling complex technical requests, and ensuring a high level of client satisfaction. Produce, update, and maintain best practice support documentation. Offer end-to-end resolution of incidents, including proposing and implementing improvements to prevent future occurrences. Ensure that all incidents are thoroughly documented and analyzed in Service Now. Troubleshoot and resolve complex hardware and software issues. Enact manufacturer's warranties for equipment repair. Maintain and update Service Now tickets daily with accurate, scientific, and reproducible details. Lead the preparation and coordination of project plans for the installation and configuration of technology equipment across different divisions. Resolve printer and copier issues across the division. Arrange and coordinate technical support for meetings and events, including video conferencing and traditional audio/visual needs. Maintain, upgrade, install, replace hardware, and software as required. Report instances of server downtime and LAN/WAN connectivity issues immediately. Perform basic troubleshooting on LAN/WAN connectivity under guidance. Provide weekly status reports summarizing activities and outstanding issues. Monitor and assist with coordinating third-party support contractors. Perform other duties as assigned by the Onsite IT Manager. Requirements Demonstrated understanding of advanced technology standards. Ability to perform and supervise complex installations and configurations. Proficient in troubleshooting a range of IT issues. Excellent communication, mentorship, and problem-solving skills. Ability to manage change effectively and understand its impact on business functions. High school diploma required or GED is required; Bachelor's degree and relevant IT certifications (CompTIA A+ or equivalent) preferred. Minimum 5+ years of relevant experience. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/05/2026
Full time
Lead IT Technician We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Lead Onsite IT Technician provides advanced technical support and leadership for Lennar Associates. This role involves offering advice, mentorship, and training to other technicians, ensuring the smooth operation of all computer systems, networks, and communications equipment. The Lead Onsite IT Technician will coordinate with various departments and third-party vendors to deliver superior customer service and technical solutions. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Provide advanced advice, mentorship, and training to IT Technicians, guiding them in troubleshooting and resolving complex issues. Lead by example in adopting and implementing best practices across the IT team. Assist senior colleagues in managing internal client relationships, handling complex technical requests, and ensuring a high level of client satisfaction. Produce, update, and maintain best practice support documentation. Offer end-to-end resolution of incidents, including proposing and implementing improvements to prevent future occurrences. Ensure that all incidents are thoroughly documented and analyzed in Service Now. Troubleshoot and resolve complex hardware and software issues. Enact manufacturer's warranties for equipment repair. Maintain and update Service Now tickets daily with accurate, scientific, and reproducible details. Lead the preparation and coordination of project plans for the installation and configuration of technology equipment across different divisions. Resolve printer and copier issues across the division. Arrange and coordinate technical support for meetings and events, including video conferencing and traditional audio/visual needs. Maintain, upgrade, install, replace hardware, and software as required. Report instances of server downtime and LAN/WAN connectivity issues immediately. Perform basic troubleshooting on LAN/WAN connectivity under guidance. Provide weekly status reports summarizing activities and outstanding issues. Monitor and assist with coordinating third-party support contractors. Perform other duties as assigned by the Onsite IT Manager. Requirements Demonstrated understanding of advanced technology standards. Ability to perform and supervise complex installations and configurations. Proficient in troubleshooting a range of IT issues. Excellent communication, mentorship, and problem-solving skills. Ability to manage change effectively and understand its impact on business functions. High school diploma required or GED is required; Bachelor's degree and relevant IT certifications (CompTIA A+ or equivalent) preferred. Minimum 5+ years of relevant experience. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
PURPOSE OF THIS POSITION The Help Desk Analyst is responsible for evaluating, installing, configuring, testing, and repairing user PC equipment and software problems. This position will also provide first and second level PC support for the hospital and its related clinics. This position will also document all calls including a description of the problem, a resolution tier, priority, any other pertinent details and escalate to the proper group for resolution. JOB DUTIES/RESPONSIBILITIES Duty 1: Maintain and update documentation and knowledge base articles for job duties and responsibilities Duty 2: Interface with end users to resolve problems, determine best methods of solving issues, troubleshoot problems, etc. Duty 3: Prepare for and participate in meetings with supervisors and other to provide status updates, describe upcoming requirements, outline areas of deficiencies, etc. Duty 4: Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies to the organization. Including but not limited to participating in technology forums and industry user-groups Duty 5: Utilizes change management process for all system changes Duty 6: Communicate to management on status of problems and recommend improvements to systems Duty 7: Document, maintain, upgrade or replace hardware and software systems Duty 8: Maintain assets in asset management applications. REQUIRED QUALIFICATIONS Associate's degree in computer science, technical/vocational training or equivalent work experience 1+ years of customer support in a technical field 1 to 3 years of technical support experience Scripting experience utilizing any of these scripting languages - PowerShell, VB Script, Winbatch, Batch The ability to work independently as well as in a team environment Ability to be on call Well-developed communication, organization, and customer relations skills Strong technical skills A positive attitude and a professional appearance Ability to create and maintain operating system images Knowledge of software and operating system deployments utilizing automation, helpful Positive service-oriented interpersonal and communication skills required. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS A+ Certification preferred Microsoft Certified Desktop Support Technician Certification preferred PHYSICAL DEMANDS Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. This position is required to lift up to 50 lbs.
08/05/2026
Full time
PURPOSE OF THIS POSITION The Help Desk Analyst is responsible for evaluating, installing, configuring, testing, and repairing user PC equipment and software problems. This position will also provide first and second level PC support for the hospital and its related clinics. This position will also document all calls including a description of the problem, a resolution tier, priority, any other pertinent details and escalate to the proper group for resolution. JOB DUTIES/RESPONSIBILITIES Duty 1: Maintain and update documentation and knowledge base articles for job duties and responsibilities Duty 2: Interface with end users to resolve problems, determine best methods of solving issues, troubleshoot problems, etc. Duty 3: Prepare for and participate in meetings with supervisors and other to provide status updates, describe upcoming requirements, outline areas of deficiencies, etc. Duty 4: Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies to the organization. Including but not limited to participating in technology forums and industry user-groups Duty 5: Utilizes change management process for all system changes Duty 6: Communicate to management on status of problems and recommend improvements to systems Duty 7: Document, maintain, upgrade or replace hardware and software systems Duty 8: Maintain assets in asset management applications. REQUIRED QUALIFICATIONS Associate's degree in computer science, technical/vocational training or equivalent work experience 1+ years of customer support in a technical field 1 to 3 years of technical support experience Scripting experience utilizing any of these scripting languages - PowerShell, VB Script, Winbatch, Batch The ability to work independently as well as in a team environment Ability to be on call Well-developed communication, organization, and customer relations skills Strong technical skills A positive attitude and a professional appearance Ability to create and maintain operating system images Knowledge of software and operating system deployments utilizing automation, helpful Positive service-oriented interpersonal and communication skills required. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS A+ Certification preferred Microsoft Certified Desktop Support Technician Certification preferred PHYSICAL DEMANDS Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. This position is required to lift up to 50 lbs.
Strategic Direct Solutions, LLC is looking for talented Telecom Install Technicians across in the Nation for contract and long-term assignments. We are looking for techs with wireless and wireline experience, installing, maintaining and testing, transport, Switching, Data, Cable Head-End and/or DC Power equipment. LOCATION: Nationwide from the Pacific Northwest to the Northeast and everything in between PAY: Based on experience SDS, LLC is experiencing significant growth and we are looking for "A Players" in the telecom Industry. We are looking for techs that have great attitudes, enjoy what they do, produce quality work and will go above and beyond to get the job done right. If you feel you fit this description keep reading the requirements below:
08/05/2026
Full time
Strategic Direct Solutions, LLC is looking for talented Telecom Install Technicians across in the Nation for contract and long-term assignments. We are looking for techs with wireless and wireline experience, installing, maintaining and testing, transport, Switching, Data, Cable Head-End and/or DC Power equipment. LOCATION: Nationwide from the Pacific Northwest to the Northeast and everything in between PAY: Based on experience SDS, LLC is experiencing significant growth and we are looking for "A Players" in the telecom Industry. We are looking for techs that have great attitudes, enjoy what they do, produce quality work and will go above and beyond to get the job done right. If you feel you fit this description keep reading the requirements below:
Aptask Global Workforce (AGW) is seeking a Hardware Test Technician for an Onsite position with a Global Industrial Equipment Manufacturer located in Holtsville, NY. This is a 12+ month contract opportunity. In this position, you will independently perform testing activities with minimal supervision and contribute to the team's efforts in ensuring product quality and performance. You will have opportunities to engage with various teams within the organization to perform hardware validation testing of systems and components. Responsibilities: Perform hardware validation testing of systems and components with minimal supervision Independently operate a variety of test equipment (spectrum analyzers, environmental temperature chambers, vibration shakers, and power supplies) Troubleshoot basic hardware issues Support equipment readiness including but not limited to calibration, maintenance and other verifications in accordance with ISO9001 Interface with engineering on specific testing deliverables Requirements: Associate's degree in technical discipline or GED with 3-5 years of direct work experience in similar industry Ability to read and interpret engineering drawings and schematics Strong problem-solving skills and effective communication abilities Only candidates available and ready to work directly as Aptask Global Workforce (AGW) employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, apply today! Aptask Global Workforce (AGW) ApTask Global Workforce (AGW) is a certified Minority and Veteran workforce solutions company. AGW delivers operational, clinical, lab and professional talent with a strong focus on healthcare and life sciences. The company supports clients with reliable staffing, program expertise and a commitment to quality, speed and consistent delivery. Benefits of working with ApTask Global Workforce include: Medical Dental Vision Sick Pay (for applicable states/municipalities) Our team stays close to the process and is here to guide you every step of the way. To learn more, please visit our website ApTask Global Workforce is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
08/05/2026
Full time
Aptask Global Workforce (AGW) is seeking a Hardware Test Technician for an Onsite position with a Global Industrial Equipment Manufacturer located in Holtsville, NY. This is a 12+ month contract opportunity. In this position, you will independently perform testing activities with minimal supervision and contribute to the team's efforts in ensuring product quality and performance. You will have opportunities to engage with various teams within the organization to perform hardware validation testing of systems and components. Responsibilities: Perform hardware validation testing of systems and components with minimal supervision Independently operate a variety of test equipment (spectrum analyzers, environmental temperature chambers, vibration shakers, and power supplies) Troubleshoot basic hardware issues Support equipment readiness including but not limited to calibration, maintenance and other verifications in accordance with ISO9001 Interface with engineering on specific testing deliverables Requirements: Associate's degree in technical discipline or GED with 3-5 years of direct work experience in similar industry Ability to read and interpret engineering drawings and schematics Strong problem-solving skills and effective communication abilities Only candidates available and ready to work directly as Aptask Global Workforce (AGW) employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, apply today! Aptask Global Workforce (AGW) ApTask Global Workforce (AGW) is a certified Minority and Veteran workforce solutions company. AGW delivers operational, clinical, lab and professional talent with a strong focus on healthcare and life sciences. The company supports clients with reliable staffing, program expertise and a commitment to quality, speed and consistent delivery. Benefits of working with ApTask Global Workforce include: Medical Dental Vision Sick Pay (for applicable states/municipalities) Our team stays close to the process and is here to guide you every step of the way. To learn more, please visit our website ApTask Global Workforce is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Southwest Research Institute - Fulltime
San Antonio, Texas
Who We Are: The Propulsion & Energy Machinery Section performs engineering R&D in the fields of industrial heat and power, liquid propulsion, gas turbine combustion, and air-breathing propulsion. Our technologies are powering a cleaner future and advancing state-of-the-art propulsion for air and space flight. Objectives of this Role: Support the design, analysis, and testing of systems and components used in a variety of propulsion and energy processes. Typical application areas include: supercritical CO2 oxy-fuel combustion systems, gas turbine combustion systems, solid-fuel combustion systems, RDEs, and various high speed propulsion applications. Apply principles of machine design, piping/pressure vessel design, process controls and instrumentation, fluid dynamics, thermodynamics, and heat transfer to develop test systems and specify components. Many systems operate at extreme pressure and temperature conditions. Apply knowledge of fabrication methods, assembly, and geometric dimensioning & tolerance (GD&T) to ensure components are designed in a way that can be manufactured and assembled. Utilize CAD software (Solidworks) to develop mechanical designs and visualize component fitments and assemblies. Communicate ideas, results, and other information to coworkers as well as commercial and government clients. Daily and Monthly Responsibilities: Provide analytical and experimental support to more than one project in a team environment. Typical tasks include literature reviews, design, analysis, and simulation development. Use commercial engineering software for design and analysis, such as ANSYS Workbench or ANSYS APDL. Provide mechanical and machine design support for a variety of applications that include power generation, propulsion, and combustion. As needed, work across the Institute to draw on the experience from thousands of engineers and technicians. Contribute and be responsible for technical development of experimental test programs, including developing/operating a new test rig. Take responsibility for testing/rig modifications to meet new project objectives. Support the technical work of other engineers and technicians. Assess the best approach to solve problems and interrogate results for reliability. Provide troubleshooting support for tests and simulations with a firm understanding of theories and concepts using a first-principles approach. Perform mechanical design tasks at the technical direction of senior engineers in support of projects/proposal efforts. Be a problem solver that exercises creativity and judgment to help a team of engineers determine new approaches to solve a wide range of technical problems. Requirements: Requires a Bachelors degree in Mechanical Engineering, Aerospace Engineering, or related engineering degree. 0-5 years: Mechanical design experience applying tools like FEA to predict component/assembly stresses and evaluate fitness for service. 0-5 years: Design, commissioning, and testing experience with high pressure and/or extreme temperature (cryogenic or combustion) process systems. 0-5 years: Experience with industry standards, such as ASME Pressure Vessel Code, ASME B31 Piping Codes, machine assembly, maintenance, and repair. A valid/clear driver's license is required.
08/05/2026
Full time
Who We Are: The Propulsion & Energy Machinery Section performs engineering R&D in the fields of industrial heat and power, liquid propulsion, gas turbine combustion, and air-breathing propulsion. Our technologies are powering a cleaner future and advancing state-of-the-art propulsion for air and space flight. Objectives of this Role: Support the design, analysis, and testing of systems and components used in a variety of propulsion and energy processes. Typical application areas include: supercritical CO2 oxy-fuel combustion systems, gas turbine combustion systems, solid-fuel combustion systems, RDEs, and various high speed propulsion applications. Apply principles of machine design, piping/pressure vessel design, process controls and instrumentation, fluid dynamics, thermodynamics, and heat transfer to develop test systems and specify components. Many systems operate at extreme pressure and temperature conditions. Apply knowledge of fabrication methods, assembly, and geometric dimensioning & tolerance (GD&T) to ensure components are designed in a way that can be manufactured and assembled. Utilize CAD software (Solidworks) to develop mechanical designs and visualize component fitments and assemblies. Communicate ideas, results, and other information to coworkers as well as commercial and government clients. Daily and Monthly Responsibilities: Provide analytical and experimental support to more than one project in a team environment. Typical tasks include literature reviews, design, analysis, and simulation development. Use commercial engineering software for design and analysis, such as ANSYS Workbench or ANSYS APDL. Provide mechanical and machine design support for a variety of applications that include power generation, propulsion, and combustion. As needed, work across the Institute to draw on the experience from thousands of engineers and technicians. Contribute and be responsible for technical development of experimental test programs, including developing/operating a new test rig. Take responsibility for testing/rig modifications to meet new project objectives. Support the technical work of other engineers and technicians. Assess the best approach to solve problems and interrogate results for reliability. Provide troubleshooting support for tests and simulations with a firm understanding of theories and concepts using a first-principles approach. Perform mechanical design tasks at the technical direction of senior engineers in support of projects/proposal efforts. Be a problem solver that exercises creativity and judgment to help a team of engineers determine new approaches to solve a wide range of technical problems. Requirements: Requires a Bachelors degree in Mechanical Engineering, Aerospace Engineering, or related engineering degree. 0-5 years: Mechanical design experience applying tools like FEA to predict component/assembly stresses and evaluate fitness for service. 0-5 years: Design, commissioning, and testing experience with high pressure and/or extreme temperature (cryogenic or combustion) process systems. 0-5 years: Experience with industry standards, such as ASME Pressure Vessel Code, ASME B31 Piping Codes, machine assembly, maintenance, and repair. A valid/clear driver's license is required.
Data Center Hands and Feet Engineer Location: Salt Lake City, UT Job ID: Pay Range: $34-40 an hour Job Type: Full-Time Job Summary: The Smart Hands and Feet Support Technician is responsible for providing on-site technical support in data centers, including hardware installations, troubleshooting, maintenance, and coordination with remote teams. This role is critical for ensuring the smooth operation of IT infrastructure and supporting both scheduled and emergency tasks. Key Responsibilities: Hardware Support: Rack, stack, install, and decommission servers, storage devices, and network equipment. Perform hardware upgrades and replacements. Conduct visual inspections and fault isolation for third-party equipment. Network & Cabling: Perform cable patching, jack testing, and end-to-end network connectivity checks. Trace cable routes and manage cable labeling and documentation. Incident & Service Request Handling: Respond to alerts and incidents within defined SLAs. Provide break/fix support and escalate issues as needed. Monitoring and Reporting Conduct regular system checks and environmental monitoring (temperature, humidity). Maintain inventory and asset tracking systems. Document incidents and resolutions Coordination & Communication: Work closely with remote support teams and third-party vendors. Provide timely updates on issue status and resolution. Participate in disaster recovery (DR) testing and critical change activities. Compliance & Documentation: Maintain accurate records of work performed, including troubleshooting steps and resolutions. Follow change management and incident response procedures. Qualifications: Associate Degree or equivalent; technical certifications (CompTIA A+, Network+, etc.) preferred. 3-7 years of experience in data center operations or IT support. Strong knowledge of server, storage, and network hardware. Familiarity with data center best practices and modular containment. Ability to lift and move equipment (up to 50 lbs) and work in confined spaces. Excellent troubleshooting and communication skills. Flexible and adaptable to work in a fast-paced environment. Work Environment On-site presence at enterprise or remote data centers. May require flexible hours or on-call availability. Physical work including lifting and moving equipment. Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/05/2026
Full time
Data Center Hands and Feet Engineer Location: Salt Lake City, UT Job ID: Pay Range: $34-40 an hour Job Type: Full-Time Job Summary: The Smart Hands and Feet Support Technician is responsible for providing on-site technical support in data centers, including hardware installations, troubleshooting, maintenance, and coordination with remote teams. This role is critical for ensuring the smooth operation of IT infrastructure and supporting both scheduled and emergency tasks. Key Responsibilities: Hardware Support: Rack, stack, install, and decommission servers, storage devices, and network equipment. Perform hardware upgrades and replacements. Conduct visual inspections and fault isolation for third-party equipment. Network & Cabling: Perform cable patching, jack testing, and end-to-end network connectivity checks. Trace cable routes and manage cable labeling and documentation. Incident & Service Request Handling: Respond to alerts and incidents within defined SLAs. Provide break/fix support and escalate issues as needed. Monitoring and Reporting Conduct regular system checks and environmental monitoring (temperature, humidity). Maintain inventory and asset tracking systems. Document incidents and resolutions Coordination & Communication: Work closely with remote support teams and third-party vendors. Provide timely updates on issue status and resolution. Participate in disaster recovery (DR) testing and critical change activities. Compliance & Documentation: Maintain accurate records of work performed, including troubleshooting steps and resolutions. Follow change management and incident response procedures. Qualifications: Associate Degree or equivalent; technical certifications (CompTIA A+, Network+, etc.) preferred. 3-7 years of experience in data center operations or IT support. Strong knowledge of server, storage, and network hardware. Familiarity with data center best practices and modular containment. Ability to lift and move equipment (up to 50 lbs) and work in confined spaces. Excellent troubleshooting and communication skills. Flexible and adaptable to work in a fast-paced environment. Work Environment On-site presence at enterprise or remote data centers. May require flexible hours or on-call availability. Physical work including lifting and moving equipment. Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
IT Technician I We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Onsite IT Technician I provides basic technical support for Lennar Associates. This role involves resolving hardware and software issues, managing data systems, and supporting internal client relationships. The Onsite IT Technician I will handle routine technical problems and ensure timely and effective service. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Provide hardware, software, and end-user support. Support others by working on a variety of data management tasks. Help manage internal client relationships by carrying out standard requests. Follow best practice support documentation in resolving outstanding tickets. Provide basic incident resolution and escalation. Troubleshoot and resolve computer workstation issues. Enact manufacturer's warranties for equipment repair. Maintain and update Service Now tickets daily with accurate, scientific, and reproducible details. Help different divisions prepare and coordinate project plans for the installation of technology equipment. Resolve printer and copier issues across the division. Arrange and coordinate technical support for meetings and events, including video conferencing and traditional audio/visual needs. Maintain, upgrade, install, replace hardware, and software as required. Report instances of server downtime and LAN/WAN connectivity issues immediately. Perform basic troubleshooting on LAN/WAN connectivity under guidance. Provide weekly status reports summarizing activities and outstanding issues. Monitor and assist with coordinating third-party support contractors. Perform other duties as assigned by the Onsite IT Manager. Requirements Basic understanding of technology standards. Ability to perform routine work assignments. Proficient in basic troubleshooting of IT issues. Good communication and teamwork skills. Ability to recognize and escalate issues appropriately. High school diploma required or GED required; Bachelor's degree and relevant IT certifications (CompTIA A+ or equivalent) preferred. Minimum 1+ years of experience is required. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/05/2026
Full time
IT Technician I We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Onsite IT Technician I provides basic technical support for Lennar Associates. This role involves resolving hardware and software issues, managing data systems, and supporting internal client relationships. The Onsite IT Technician I will handle routine technical problems and ensure timely and effective service. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Provide hardware, software, and end-user support. Support others by working on a variety of data management tasks. Help manage internal client relationships by carrying out standard requests. Follow best practice support documentation in resolving outstanding tickets. Provide basic incident resolution and escalation. Troubleshoot and resolve computer workstation issues. Enact manufacturer's warranties for equipment repair. Maintain and update Service Now tickets daily with accurate, scientific, and reproducible details. Help different divisions prepare and coordinate project plans for the installation of technology equipment. Resolve printer and copier issues across the division. Arrange and coordinate technical support for meetings and events, including video conferencing and traditional audio/visual needs. Maintain, upgrade, install, replace hardware, and software as required. Report instances of server downtime and LAN/WAN connectivity issues immediately. Perform basic troubleshooting on LAN/WAN connectivity under guidance. Provide weekly status reports summarizing activities and outstanding issues. Monitor and assist with coordinating third-party support contractors. Perform other duties as assigned by the Onsite IT Manager. Requirements Basic understanding of technology standards. Ability to perform routine work assignments. Proficient in basic troubleshooting of IT issues. Good communication and teamwork skills. Ability to recognize and escalate issues appropriately. High school diploma required or GED required; Bachelor's degree and relevant IT certifications (CompTIA A+ or equivalent) preferred. Minimum 1+ years of experience is required. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Ready to take on meaningful challenges and shape the next generation of mobility? Joining OPmobility means stepping into a global group with a purpose to keep people and goods moving safely, smarter, and sustainably everywhere. Job Title : Product Application Engineer Type of contract : Long-term At-will Expected Hiring Date : August 2026 Scope : Regional NAO Responsibilities : The Product Application Engineer (PAE) is responsible to coordinate the design and development for assigned programs and ensure that the system performance meets technical requirements Work is performed in a fast paced environment within tight time constraints Responsible for DFMEA, DVP&R, BOM, and engineering timeline including action plans for issue resolution and product validation Direct CAD designers in the development of details and assembly math data / drawings to ensure the design meets the program requirements Direct Test Engineers/Technicians in the development of the Design and Process Validation Plans. Direct the manufacture, assembly and validation of prototype parts Communicate design changes to the program team Release drawings / math data to suppliers for the manufacture of tooling, prototypes, components and assembly aids associated with the program Release drawings / math data to the customer that meets the individual customer's standards Make recommendations for improvement to the program team and the customer to continuously drive towards lower cost and increased quality within the required timing Interface with other Development groups (Components, Materials, Process and Systems) to ensure the provision of the technologies required to support the program Lead technical contact for assigned programs Other duties as assigned Ideal Candidate Profile : Personal Background Bachelor of Science in Engineering required New Graduate with a minimum 3.0 GPA Experience in Automotive /Manufacturing, preferred Experience in GD&T, DVP&R, DFMEA, and BOM Experienced in Safety Components or Fuel Systems components, preferred Skills and Abilities Basic understanding of the capabilities of common CAE systems (Unigraphics, SDRC I-DEAS, CATIA, ABAQUS, etc.). No Design experience necessary At ease and effective in a matrix, multicultural and fast evolving environment Travel required - less than 10% (Domestic and International) At OPmobility, people truly matter. We are committed to building inclusive teams, promoting diversity and equality, and ensuring that every application is considered fairly - because the future of mobility is built by diverse perspectives, bold ideas, and people who dare to move forward. Innovation is therefore not a buzzword, but a natural part of everyday work. You'll grow in an international environment where cutting-edge technologies, industrial excellence, and real-world impact come together to tackle the challenges of tomorrow's automotive industry. Founded in 1946 by Pierre Burelle, OPmobility, known until 2024 as Plastic Omnium, has transformed itself into a player in sustainable and connected mobility. Today, OPmobility develops technological solutions across four areas of expertise: exterior and lighting systems, the integration of complex modules, technologies related to energy storage, hydrogen and electrification, and a division dedicated to the development of embedded software and digital solutions. With €11.5 billion in revenue in 2025, 152 factories, 40 R&D centers, and nearly 38,100 employees across 28 countries, OPmobility combines global scale with local impact. All driven by a shared ambition to accelerate the automotive energy transition.
08/05/2026
Full time
Ready to take on meaningful challenges and shape the next generation of mobility? Joining OPmobility means stepping into a global group with a purpose to keep people and goods moving safely, smarter, and sustainably everywhere. Job Title : Product Application Engineer Type of contract : Long-term At-will Expected Hiring Date : August 2026 Scope : Regional NAO Responsibilities : The Product Application Engineer (PAE) is responsible to coordinate the design and development for assigned programs and ensure that the system performance meets technical requirements Work is performed in a fast paced environment within tight time constraints Responsible for DFMEA, DVP&R, BOM, and engineering timeline including action plans for issue resolution and product validation Direct CAD designers in the development of details and assembly math data / drawings to ensure the design meets the program requirements Direct Test Engineers/Technicians in the development of the Design and Process Validation Plans. Direct the manufacture, assembly and validation of prototype parts Communicate design changes to the program team Release drawings / math data to suppliers for the manufacture of tooling, prototypes, components and assembly aids associated with the program Release drawings / math data to the customer that meets the individual customer's standards Make recommendations for improvement to the program team and the customer to continuously drive towards lower cost and increased quality within the required timing Interface with other Development groups (Components, Materials, Process and Systems) to ensure the provision of the technologies required to support the program Lead technical contact for assigned programs Other duties as assigned Ideal Candidate Profile : Personal Background Bachelor of Science in Engineering required New Graduate with a minimum 3.0 GPA Experience in Automotive /Manufacturing, preferred Experience in GD&T, DVP&R, DFMEA, and BOM Experienced in Safety Components or Fuel Systems components, preferred Skills and Abilities Basic understanding of the capabilities of common CAE systems (Unigraphics, SDRC I-DEAS, CATIA, ABAQUS, etc.). No Design experience necessary At ease and effective in a matrix, multicultural and fast evolving environment Travel required - less than 10% (Domestic and International) At OPmobility, people truly matter. We are committed to building inclusive teams, promoting diversity and equality, and ensuring that every application is considered fairly - because the future of mobility is built by diverse perspectives, bold ideas, and people who dare to move forward. Innovation is therefore not a buzzword, but a natural part of everyday work. You'll grow in an international environment where cutting-edge technologies, industrial excellence, and real-world impact come together to tackle the challenges of tomorrow's automotive industry. Founded in 1946 by Pierre Burelle, OPmobility, known until 2024 as Plastic Omnium, has transformed itself into a player in sustainable and connected mobility. Today, OPmobility develops technological solutions across four areas of expertise: exterior and lighting systems, the integration of complex modules, technologies related to energy storage, hydrogen and electrification, and a division dedicated to the development of embedded software and digital solutions. With €11.5 billion in revenue in 2025, 152 factories, 40 R&D centers, and nearly 38,100 employees across 28 countries, OPmobility combines global scale with local impact. All driven by a shared ambition to accelerate the automotive energy transition.
Ready to take on meaningful challenges and shape the next generation of mobility? Joining OPmobility means stepping into a global group with a purpose to keep people and goods moving safely, smarter, and sustainably everywhere. Missions: Ensure HSE policies are deployed and followed Coach and develop team to deliver maximum efficiency in all areas Follows, stabilises and optimises paint processes and results Participates in new product / process (paint line, robots) launches Activties: This role operates under TISAX confidentiality level Level 1 , requiring appropriate handling of sensitive information Works according to HSE requirements (LOTO, cleaning ) and promote safety mindset on day to day basis Ensures safety and security conditions are kept in order within the paint line, alert management in case of any non-conformity or deviance Implements paint standards and exchanges within painting networks best practices Controls and optimizes process parameters Stabilizes and optimizes painting area performance (paint consumption, scraps reduction) Tests and validates technical solutions (OPTIPRO projects, changes in the plant, equipment supplier) Analyses process failures Supports new projects launches in line with OPTIMAP requirements Participates in continuous improvement activities and productivity covering all process areas- cycle times, scrap, downtime, machine / tools and energy Participates in paint assessment. Develops the paint processes and systems ensuring a framework that will achieve world-class standards of quality and service to the customer and to achieve environmental compliance. Own the paint process FMEA and make sure that standardized work practices are being used. Establishes effective communication channels with the team and its people so as to realize their Knowledge and full potential and to make sure that they are working to the same common business goals. Continually develops/drives the paint tech team to deliver best in class processes and standards. Own the technical integrity of paint database and supports introduction plans into plant painting area Ensures quality standards are maintained by the paint tech team. Designs and justifies new improvements and equipment to reduce downtime and increase productivity. Works with other departments to support and solves joint problems - injection, assembly. Participates in paint technicians' recruitment to assess technical abilities. May train and coach paint technicians and operators May program robots or lead paint robots programmers Put in place effective visual management Qualifications: Proven record of delivering results, problem solving and application skills BS in Engineering or equivalent in work experience Minimum of 5 years' experience in paint application field Process orientated with experience of painted plastics parts, equipment management and robots programming knowledge Experience in a large manufacturing environment, with a background to problem solving, deployment of industrial standards and best practices "Lean" application to products, processes and flows At OPmobility, people truly matter. We are committed to building inclusive teams, promoting diversity and equality, and ensuring that every application is considered fairly - because the future of mobility is built by diverse perspectives, bold ideas, and people who dare to move forward. Innovation is therefore not a buzzword, but a natural part of everyday work. You'll grow in an international environment where cutting-edge technologies, industrial excellence, and real-world impact come together to tackle the challenges of tomorrow's automotive industry. Founded in 1946 by Pierre Burelle, OPmobility, known until 2024 as Plastic Omnium, has transformed itself into a player in sustainable and connected mobility. Today, OPmobility develops technological solutions across four areas of expertise: exterior and lighting systems, the integration of complex modules, technologies related to energy storage, hydrogen and electrification, and a division dedicated to the development of embedded software and digital solutions. With €11.5 billion in revenue in 2025, 152 factories, 40 R&D centers, and nearly 38,100 employees across 28 countries, OPmobility combines global scale with local impact. All driven by a shared ambition to accelerate the automotive energy transition.
08/05/2026
Full time
Ready to take on meaningful challenges and shape the next generation of mobility? Joining OPmobility means stepping into a global group with a purpose to keep people and goods moving safely, smarter, and sustainably everywhere. Missions: Ensure HSE policies are deployed and followed Coach and develop team to deliver maximum efficiency in all areas Follows, stabilises and optimises paint processes and results Participates in new product / process (paint line, robots) launches Activties: This role operates under TISAX confidentiality level Level 1 , requiring appropriate handling of sensitive information Works according to HSE requirements (LOTO, cleaning ) and promote safety mindset on day to day basis Ensures safety and security conditions are kept in order within the paint line, alert management in case of any non-conformity or deviance Implements paint standards and exchanges within painting networks best practices Controls and optimizes process parameters Stabilizes and optimizes painting area performance (paint consumption, scraps reduction) Tests and validates technical solutions (OPTIPRO projects, changes in the plant, equipment supplier) Analyses process failures Supports new projects launches in line with OPTIMAP requirements Participates in continuous improvement activities and productivity covering all process areas- cycle times, scrap, downtime, machine / tools and energy Participates in paint assessment. Develops the paint processes and systems ensuring a framework that will achieve world-class standards of quality and service to the customer and to achieve environmental compliance. Own the paint process FMEA and make sure that standardized work practices are being used. Establishes effective communication channels with the team and its people so as to realize their Knowledge and full potential and to make sure that they are working to the same common business goals. Continually develops/drives the paint tech team to deliver best in class processes and standards. Own the technical integrity of paint database and supports introduction plans into plant painting area Ensures quality standards are maintained by the paint tech team. Designs and justifies new improvements and equipment to reduce downtime and increase productivity. Works with other departments to support and solves joint problems - injection, assembly. Participates in paint technicians' recruitment to assess technical abilities. May train and coach paint technicians and operators May program robots or lead paint robots programmers Put in place effective visual management Qualifications: Proven record of delivering results, problem solving and application skills BS in Engineering or equivalent in work experience Minimum of 5 years' experience in paint application field Process orientated with experience of painted plastics parts, equipment management and robots programming knowledge Experience in a large manufacturing environment, with a background to problem solving, deployment of industrial standards and best practices "Lean" application to products, processes and flows At OPmobility, people truly matter. We are committed to building inclusive teams, promoting diversity and equality, and ensuring that every application is considered fairly - because the future of mobility is built by diverse perspectives, bold ideas, and people who dare to move forward. Innovation is therefore not a buzzword, but a natural part of everyday work. You'll grow in an international environment where cutting-edge technologies, industrial excellence, and real-world impact come together to tackle the challenges of tomorrow's automotive industry. Founded in 1946 by Pierre Burelle, OPmobility, known until 2024 as Plastic Omnium, has transformed itself into a player in sustainable and connected mobility. Today, OPmobility develops technological solutions across four areas of expertise: exterior and lighting systems, the integration of complex modules, technologies related to energy storage, hydrogen and electrification, and a division dedicated to the development of embedded software and digital solutions. With €11.5 billion in revenue in 2025, 152 factories, 40 R&D centers, and nearly 38,100 employees across 28 countries, OPmobility combines global scale with local impact. All driven by a shared ambition to accelerate the automotive energy transition.
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary Essential Functions/Duties The Vulnerability Management Technician provides technical support to end users while supporting the organization's cybersecurity and vulnerability management program. This role is responsible for resolving hardware, software, network, and user account issues while assisting with vulnerability identification, assessment, remediation, reporting, and compliance activities. The ideal candidate possesses strong customer service skills, technical troubleshooting abilities, and a foundational understanding of cybersecurity principles and risk management. Employee will be responsible for the following functions/duties: Provide Tier I and Tier II technical support for desktops, laptops, and peripheral devices Diagnose and resolve hardware, software, operating system, network connectivity, and application issues Respond to, manage, and track service requests through the organization's ticketing system Install, configure, maintain, and troubleshoot workstation hardware and software Create, modify, and disable user accounts in accordance with organizational policies, including management of user roles and access permissions across enterprise systems Support Microsoft Windows operating systems and Microsoft 365 applications Assist users with password resets, access requests, and software installation support Maintain inventory and accountability of assigned IT assets and equipment Demonstrate a strong understanding of Windows operating systems, networking concepts, and web-based applications in troubleshooting activities Conduct and support routine vulnerability scans using approved cybersecurity tools Utilize vulnerability management tools and assist with scripting and automation to improve analysis, reporting, and remediation workflows Analyze vulnerability scan results and prioritize remediation based on severity and risk Coordinate remediation activities with system administrators, network administrators, and system owners Monitor patch compliance and support vulnerability mitigation activities Validate that patches and fixes have been successfully implemented through verification and rescanning Track vulnerability metrics and maintain remediation status reports Assist with implementation of cybersecurity controls and security best practices Support compliance efforts related to organizational, customer, and regulatory cybersecurity requirements Assist in cybersecurity audits, inspections, and assessments Document vulnerability findings, remediation actions, and technical troubleshooting details Create remediation reports and maintain cybersecurity compliance documentation Maintain an active event log reflecting the current security state of systems and environments Ensure accurate and timely reporting of vulnerability status and remediation progress Escalate complex technical or security issues to appropriate support or cybersecurity teams Apply strong analytical, organizational, and problem-solving skills to identify root causes and implement corrective actions Participate in incident response and cybersecurity investigations as required Support cybersecurity awareness and end-user training initiatives Maintain compliance with all cybersecurity, information assurance, and operational security requirements Participate in after-hours support and maintenance activities when required Support administration, configuration, troubleshooting, and accountability of DoW encryption devices and associated cryptographic equipment Enforce approved security configurations and ensure systems remain compliant with Security Technical Implementation Guides (STIGs), cybersecurity policies, and security baselines. Assist with implementation, validation, and remediation of STIG findings from audits, inspections, and vulnerability assessments Perform other job-related duties, as required Desired Qualifications Prior military experience in Cyber Defense Operations AFSC (1D7X1 or DoW cybersecurity support experience highly desirable Experience with vulnerability scanning tools such as Tenable, Nessus, Qualys, or Rapid7 Knowledge of cybersecurity frameworks such as NIST RMF, NIST CSF, or CIS Controls Experience supporting enterprise, government, or defense environments Familiarity with endpoint and patch management systems Experience with encryption devices and cryptographic systems Experience implementing DISA STIG compliance across enterprise environments Familiarity with SCAP tools and compliance reporting Strong customer service and professional communication skills Ability to clearly explain technical issues to non-technical users Strong analytical, organizational, and problem-solving abilities High attention to detail and documentation accuracy Ability to work independently and within a team environment Ability to adapt to evolving cybersecurity tools and mission requirements Requirements Education, Technical, and Work Experience An associate's degree in engineering or formal academic/vocational training, or military equivalent and four or more years of technical/professional experience in the specialty field are required for this position. In addition, a Vulnerability Management Technician must possess the following qualifications: Associate degree in IT, Cybersecurity, Computer Science, or related field (or equivalent experience) Minimum of four (4) years of enterprise IT support experience Must possess an Information Assurance Technical (IAT) Level II certification (CompTIA Security+ or equivalent) in accordance with DoD 8570 requirements Working knowledge of Microsoft Windows and Microsoft 365 environments Familiarity with Active Directory, user account management, and access control Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN) Basic understanding of cybersecurity and vulnerability management principles Experience with vulnerability management tools and scripting for automation Strong troubleshooting, analytical, and communication skills Ability to manage multiple priorities independently Must be a U.S. citizen and possess a valid state-issued driver's license Must qualify for and maintain a government security clearance Salary The expected salary range for this position is $79,040 to $85,280 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions Work is performed in a typical office environment with occasional support activities in operational or field locations. Occasional after-hours support may be required for maintenance windows, incident response activities, and mission requirements. Occasional lifting (up to 20 pounds), constant sitting while using a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required. Travel to remote company work locations may be required. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JENG17; JCORP12
08/05/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary Essential Functions/Duties The Vulnerability Management Technician provides technical support to end users while supporting the organization's cybersecurity and vulnerability management program. This role is responsible for resolving hardware, software, network, and user account issues while assisting with vulnerability identification, assessment, remediation, reporting, and compliance activities. The ideal candidate possesses strong customer service skills, technical troubleshooting abilities, and a foundational understanding of cybersecurity principles and risk management. Employee will be responsible for the following functions/duties: Provide Tier I and Tier II technical support for desktops, laptops, and peripheral devices Diagnose and resolve hardware, software, operating system, network connectivity, and application issues Respond to, manage, and track service requests through the organization's ticketing system Install, configure, maintain, and troubleshoot workstation hardware and software Create, modify, and disable user accounts in accordance with organizational policies, including management of user roles and access permissions across enterprise systems Support Microsoft Windows operating systems and Microsoft 365 applications Assist users with password resets, access requests, and software installation support Maintain inventory and accountability of assigned IT assets and equipment Demonstrate a strong understanding of Windows operating systems, networking concepts, and web-based applications in troubleshooting activities Conduct and support routine vulnerability scans using approved cybersecurity tools Utilize vulnerability management tools and assist with scripting and automation to improve analysis, reporting, and remediation workflows Analyze vulnerability scan results and prioritize remediation based on severity and risk Coordinate remediation activities with system administrators, network administrators, and system owners Monitor patch compliance and support vulnerability mitigation activities Validate that patches and fixes have been successfully implemented through verification and rescanning Track vulnerability metrics and maintain remediation status reports Assist with implementation of cybersecurity controls and security best practices Support compliance efforts related to organizational, customer, and regulatory cybersecurity requirements Assist in cybersecurity audits, inspections, and assessments Document vulnerability findings, remediation actions, and technical troubleshooting details Create remediation reports and maintain cybersecurity compliance documentation Maintain an active event log reflecting the current security state of systems and environments Ensure accurate and timely reporting of vulnerability status and remediation progress Escalate complex technical or security issues to appropriate support or cybersecurity teams Apply strong analytical, organizational, and problem-solving skills to identify root causes and implement corrective actions Participate in incident response and cybersecurity investigations as required Support cybersecurity awareness and end-user training initiatives Maintain compliance with all cybersecurity, information assurance, and operational security requirements Participate in after-hours support and maintenance activities when required Support administration, configuration, troubleshooting, and accountability of DoW encryption devices and associated cryptographic equipment Enforce approved security configurations and ensure systems remain compliant with Security Technical Implementation Guides (STIGs), cybersecurity policies, and security baselines. Assist with implementation, validation, and remediation of STIG findings from audits, inspections, and vulnerability assessments Perform other job-related duties, as required Desired Qualifications Prior military experience in Cyber Defense Operations AFSC (1D7X1 or DoW cybersecurity support experience highly desirable Experience with vulnerability scanning tools such as Tenable, Nessus, Qualys, or Rapid7 Knowledge of cybersecurity frameworks such as NIST RMF, NIST CSF, or CIS Controls Experience supporting enterprise, government, or defense environments Familiarity with endpoint and patch management systems Experience with encryption devices and cryptographic systems Experience implementing DISA STIG compliance across enterprise environments Familiarity with SCAP tools and compliance reporting Strong customer service and professional communication skills Ability to clearly explain technical issues to non-technical users Strong analytical, organizational, and problem-solving abilities High attention to detail and documentation accuracy Ability to work independently and within a team environment Ability to adapt to evolving cybersecurity tools and mission requirements Requirements Education, Technical, and Work Experience An associate's degree in engineering or formal academic/vocational training, or military equivalent and four or more years of technical/professional experience in the specialty field are required for this position. In addition, a Vulnerability Management Technician must possess the following qualifications: Associate degree in IT, Cybersecurity, Computer Science, or related field (or equivalent experience) Minimum of four (4) years of enterprise IT support experience Must possess an Information Assurance Technical (IAT) Level II certification (CompTIA Security+ or equivalent) in accordance with DoD 8570 requirements Working knowledge of Microsoft Windows and Microsoft 365 environments Familiarity with Active Directory, user account management, and access control Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN) Basic understanding of cybersecurity and vulnerability management principles Experience with vulnerability management tools and scripting for automation Strong troubleshooting, analytical, and communication skills Ability to manage multiple priorities independently Must be a U.S. citizen and possess a valid state-issued driver's license Must qualify for and maintain a government security clearance Salary The expected salary range for this position is $79,040 to $85,280 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions Work is performed in a typical office environment with occasional support activities in operational or field locations. Occasional after-hours support may be required for maintenance windows, incident response activities, and mission requirements. Occasional lifting (up to 20 pounds), constant sitting while using a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required. Travel to remote company work locations may be required. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JENG17; JCORP12
Fiber and Copper I&R Telecommunication Tech Skill Requirements Experience in telephone service Experience in CATV installations. Knowledge of Coax cable sizes and types. Experience with test sets Experience routers and home networking. Technical understanding of loss, attenuation, and tiling. Working within attics and crawl spaces. Computer skills Maintains/repairs and tests copper cable in an underground, aerial, or buried environment. Troubleshoots problems that will require copper repair, copper maintenance, copper slicing, faultfinding, etc. Splice existing facilities in buried, underground, aerial and building work locations. Uses hand tools, power tools, and specialty tools, including specialty meters (e.g., multi-meters, volt-ohm meters, HST-3000, Sidekick), in inside and outside plant facilities. Performs testing and turn-up of subscriber lines. Locates and repairs aerial and underground cable. Locates, joins, repairs and rearranges cable and cable equipment in buildings and aerial or buried plant. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Prism, Fiber and DSL). Connects wires and cables to terminals, frames, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. Performs continuity and/or conformance testing. Reads and interprets customer service orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives service orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work. Works with telecom color-coded wires and cables. Interacts with customers professionally and courteously via telephone or on the premises. Works well with others to achieve common goals and to foster a cooperative climate, as well as work independently in the field with little supervision. Summary Responsible for tasks assigned by the Company in connection with service order and repair activity on fiber network facilities between and including the customer-serving terminal and into the customer's premise, as well as installation activity at the fiber hub. These tasks may include, but not be limited to, installation and maintenance of voice, data and video equipment and/or service at the customer premise. In addition to providing revenue enhancing offers to the customer. Performs other duties as required.General DutiesDuties include, but are not limited to, the following: Installs, removes, rearranges, programs, tests, troubleshoots and maintains fiber network services. Installs and configures routers, set top boxes. Interacts with Advanced Technical Services as needed. May install appropriate inside wire/cable (such as Cat 5E, Coaxial cable).C. Installs maintains and repairs outside and inside fiber equipment/facilities including inside wiring and fiber jumpers at the distribution hub. Activates the ONT, STB and router at customer premise. Interfaces with customer to negotiate the placement of equipment. Trains the customer on how to use the new equipment. Ensures the customer is satisfied with the work that has been done. Responds to inquires and provides follow-up. Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate. Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action. May be required to perform additional duties and tasks as required by the Company. Basic QualificationsA. Tests - Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. Must meet ADEX/Frontier's standards of professionalism in communications and appearance. Must wear ADEX/Frontier branded attire. Wears appropriate safety apparel and is aware of and follows all established safety practices and procedures. Ability to identify and distinguish audible tones/levels and colors. Ability to work in confined areas. Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, etc. Ability to work aloft. In some areas, pole climbing may not be a requirement; for locations where pole climbing is required, a candidate must meet the course qualification standard. Ability to lift, carry, set-up, climb and take down ladders. Ability to communicate naturally and pleasantly over the telephone. Ability to professionally communicate extensively in person during in-home installation. Requires alertness and attention to detail. Ability to work under stress. A valid driver's license. Able to read and interpret architectural, electrical wiring diagrams. Able to operate applicable test equipment.P. Must be available to workas scheduled including weekends and holidays and for callouts and/or overtime as required. One year of experience in one or a combination of: Cable Splicer, Customer Engineer-Data Application, Customer Equipment Technician, Customer Zone Technician II, Customer Zone Technician I, Equipment Installer, Fiber Customer Support Analyst, Fiber Network Technician. EducationDegree in electronics technology from an accredited or recognized educational institution or equivalent experience
08/05/2026
Full time
Fiber and Copper I&R Telecommunication Tech Skill Requirements Experience in telephone service Experience in CATV installations. Knowledge of Coax cable sizes and types. Experience with test sets Experience routers and home networking. Technical understanding of loss, attenuation, and tiling. Working within attics and crawl spaces. Computer skills Maintains/repairs and tests copper cable in an underground, aerial, or buried environment. Troubleshoots problems that will require copper repair, copper maintenance, copper slicing, faultfinding, etc. Splice existing facilities in buried, underground, aerial and building work locations. Uses hand tools, power tools, and specialty tools, including specialty meters (e.g., multi-meters, volt-ohm meters, HST-3000, Sidekick), in inside and outside plant facilities. Performs testing and turn-up of subscriber lines. Locates and repairs aerial and underground cable. Locates, joins, repairs and rearranges cable and cable equipment in buildings and aerial or buried plant. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Prism, Fiber and DSL). Connects wires and cables to terminals, frames, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. Performs continuity and/or conformance testing. Reads and interprets customer service orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives service orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work. Works with telecom color-coded wires and cables. Interacts with customers professionally and courteously via telephone or on the premises. Works well with others to achieve common goals and to foster a cooperative climate, as well as work independently in the field with little supervision. Summary Responsible for tasks assigned by the Company in connection with service order and repair activity on fiber network facilities between and including the customer-serving terminal and into the customer's premise, as well as installation activity at the fiber hub. These tasks may include, but not be limited to, installation and maintenance of voice, data and video equipment and/or service at the customer premise. In addition to providing revenue enhancing offers to the customer. Performs other duties as required.General DutiesDuties include, but are not limited to, the following: Installs, removes, rearranges, programs, tests, troubleshoots and maintains fiber network services. Installs and configures routers, set top boxes. Interacts with Advanced Technical Services as needed. May install appropriate inside wire/cable (such as Cat 5E, Coaxial cable).C. Installs maintains and repairs outside and inside fiber equipment/facilities including inside wiring and fiber jumpers at the distribution hub. Activates the ONT, STB and router at customer premise. Interfaces with customer to negotiate the placement of equipment. Trains the customer on how to use the new equipment. Ensures the customer is satisfied with the work that has been done. Responds to inquires and provides follow-up. Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate. Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action. May be required to perform additional duties and tasks as required by the Company. Basic QualificationsA. Tests - Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. Must meet ADEX/Frontier's standards of professionalism in communications and appearance. Must wear ADEX/Frontier branded attire. Wears appropriate safety apparel and is aware of and follows all established safety practices and procedures. Ability to identify and distinguish audible tones/levels and colors. Ability to work in confined areas. Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, etc. Ability to work aloft. In some areas, pole climbing may not be a requirement; for locations where pole climbing is required, a candidate must meet the course qualification standard. Ability to lift, carry, set-up, climb and take down ladders. Ability to communicate naturally and pleasantly over the telephone. Ability to professionally communicate extensively in person during in-home installation. Requires alertness and attention to detail. Ability to work under stress. A valid driver's license. Able to read and interpret architectural, electrical wiring diagrams. Able to operate applicable test equipment.P. Must be available to workas scheduled including weekends and holidays and for callouts and/or overtime as required. One year of experience in one or a combination of: Cable Splicer, Customer Engineer-Data Application, Customer Equipment Technician, Customer Zone Technician II, Customer Zone Technician I, Equipment Installer, Fiber Customer Support Analyst, Fiber Network Technician. EducationDegree in electronics technology from an accredited or recognized educational institution or equivalent experience
Coax Sweeper Job Description Position Title: Coax Sweeper Company: Sunrise Telecom Department: Field Operations / Telecommunications Reports To: Operations Manager / Supervisor Employment Type: Full-Time Position Summary Sunrise Telecom is seeking a motivated and detail-oriented Coax Sweeper to support the maintenance and optimization of HFC (Hybrid Fiber Coaxial) networks. This position is responsible for performing network sweep and balance functions, identifying signal impairments, troubleshooting coaxial systems, and ensuring plant performance meets customer and company standards. The ideal candidate will have telecommunications experience, strong troubleshooting skills, and the ability to work independently in the field while maintaining safety and quality standards. Essential Duties & Responsibilities Perform forward and return path sweep and balance on coaxial distribution systems Troubleshoot and repair signal impairments, noise issues, ingress/egress, and plant performance problems Read and interpret system maps, prints, and design documentation Utilize sweep gear, meters, leakage detectors, and other test equipment to analyze network performance Adjust amplifiers, equalizers, pads, and related network equipment Perform preventive maintenance and network optimization activities Identify damaged equipment and recommend corrective actions Ensure compliance with customer specifications and company quality standards Complete required documentation, reports, and closeout information accurately and timely Work closely with maintenance technicians, construction crews, and leadership teams Follow all company safety procedures and OSHA regulations Operate company vehicles and equipment safely and responsibly Participate in on-call rotations, overtime, and emergency restoration work as needed Qualifications Required Qualifications High school diploma or GED 3+ years of telecommunications or cable industry experience. Knowledge of HFC/coaxial network systems Experience using sweep and related test equipment. Experience with Viavi Solutions ONX 630 meter. Ability to troubleshoot network performance and signal issues Ability to read and understand network prints/maps Valid driver's license with acceptable driving record Ability to work outdoors in varying weather conditions Ability to lift up to 75 lbs and climb ladders when necessary Preferred Qualifications Experience with broadband maintenance or line work Knowledge of Charter/Spectrum system standards preferred Experience with leakage detection and balancing systems Bucket truck experience preferred Ability to climb utility poles. Fiber experience is a plus Skills & Competencies Strong troubleshooting and analytical skills Excellent communication and teamwork abilities Ability to work independently with minimal supervision Time management and organizational skills Commitment to safety and quality workmanship Ability to adapt in a fast-paced field environment Work Environment Outdoor field environment in all weather conditions Frequent driving and travel within assigned markets May require evening, weekend, or overnight work depending on business needs Physical demands include climbing, lifting, bending, and extended standing/walking
08/05/2026
Full time
Coax Sweeper Job Description Position Title: Coax Sweeper Company: Sunrise Telecom Department: Field Operations / Telecommunications Reports To: Operations Manager / Supervisor Employment Type: Full-Time Position Summary Sunrise Telecom is seeking a motivated and detail-oriented Coax Sweeper to support the maintenance and optimization of HFC (Hybrid Fiber Coaxial) networks. This position is responsible for performing network sweep and balance functions, identifying signal impairments, troubleshooting coaxial systems, and ensuring plant performance meets customer and company standards. The ideal candidate will have telecommunications experience, strong troubleshooting skills, and the ability to work independently in the field while maintaining safety and quality standards. Essential Duties & Responsibilities Perform forward and return path sweep and balance on coaxial distribution systems Troubleshoot and repair signal impairments, noise issues, ingress/egress, and plant performance problems Read and interpret system maps, prints, and design documentation Utilize sweep gear, meters, leakage detectors, and other test equipment to analyze network performance Adjust amplifiers, equalizers, pads, and related network equipment Perform preventive maintenance and network optimization activities Identify damaged equipment and recommend corrective actions Ensure compliance with customer specifications and company quality standards Complete required documentation, reports, and closeout information accurately and timely Work closely with maintenance technicians, construction crews, and leadership teams Follow all company safety procedures and OSHA regulations Operate company vehicles and equipment safely and responsibly Participate in on-call rotations, overtime, and emergency restoration work as needed Qualifications Required Qualifications High school diploma or GED 3+ years of telecommunications or cable industry experience. Knowledge of HFC/coaxial network systems Experience using sweep and related test equipment. Experience with Viavi Solutions ONX 630 meter. Ability to troubleshoot network performance and signal issues Ability to read and understand network prints/maps Valid driver's license with acceptable driving record Ability to work outdoors in varying weather conditions Ability to lift up to 75 lbs and climb ladders when necessary Preferred Qualifications Experience with broadband maintenance or line work Knowledge of Charter/Spectrum system standards preferred Experience with leakage detection and balancing systems Bucket truck experience preferred Ability to climb utility poles. Fiber experience is a plus Skills & Competencies Strong troubleshooting and analytical skills Excellent communication and teamwork abilities Ability to work independently with minimal supervision Time management and organizational skills Commitment to safety and quality workmanship Ability to adapt in a fast-paced field environment Work Environment Outdoor field environment in all weather conditions Frequent driving and travel within assigned markets May require evening, weekend, or overnight work depending on business needs Physical demands include climbing, lifting, bending, and extended standing/walking
Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!" At Spencer's and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. One Team / One Goal We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount Responsibilities Desktop Support Level 2 provides advanced technical support and troubleshooting to end users and our analyst team, ensuring the ticket queue is monitored, and all service level standards are maintained. The individual will be responsible for resolving technical issues, hardware imaging, software deployments, and system support for all patching and upgrades happening on production systems. The ideal candidate will have strong technical abilities and a passion for learning and providing exceptional customer service. User account creation and change request Designing and implementing new systems and processes for end-users Advanced troubleshooting Designing and maintaining the base image for laptops Office 365 management, primarily all Exchange and Teams admin center needs Windows update management and scheduled deployments Managing the user access process, including granting access to certain key systems Assisting desktop engineering analyst when necessary Ensuring the ticket incidents and service requests are monitored, maintaining service standards Serve as an escalation point for complex technical issues Perform root cause analysis to identify recurring issues and recommend long-term solutions Identify knowledge gaps and create technical documentation for support staff Participate in knowledge-sharing sessions and technical training initiatives Qualifications Associate degree in Computer Science, Information Technology, or two years of equivalent education and experience Excellent troubleshooting skills Basic familiarity with the configuration and maintenance of ITSM systems Technical documentation experience Experience supporting cloud-based technologies (Intune/Autopilot) Experienced with Active Directory and group management Manage Windows Patching and deployments Experience with writing command line and PowerShell scripts Creating and supporting Exchange/Outlook Local and Cloud Microsoft Teams administration tasks supporting end-users Strong support skills on all Windows OS Basic understanding of networking principles (DHCP, DNS) Experience supporting Mac OS and Jamf is preferred but not required The pay range reflects the potential base salary range for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position. Pay Range $24.50 per hour
08/05/2026
Full time
Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!" At Spencer's and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. One Team / One Goal We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount Responsibilities Desktop Support Level 2 provides advanced technical support and troubleshooting to end users and our analyst team, ensuring the ticket queue is monitored, and all service level standards are maintained. The individual will be responsible for resolving technical issues, hardware imaging, software deployments, and system support for all patching and upgrades happening on production systems. The ideal candidate will have strong technical abilities and a passion for learning and providing exceptional customer service. User account creation and change request Designing and implementing new systems and processes for end-users Advanced troubleshooting Designing and maintaining the base image for laptops Office 365 management, primarily all Exchange and Teams admin center needs Windows update management and scheduled deployments Managing the user access process, including granting access to certain key systems Assisting desktop engineering analyst when necessary Ensuring the ticket incidents and service requests are monitored, maintaining service standards Serve as an escalation point for complex technical issues Perform root cause analysis to identify recurring issues and recommend long-term solutions Identify knowledge gaps and create technical documentation for support staff Participate in knowledge-sharing sessions and technical training initiatives Qualifications Associate degree in Computer Science, Information Technology, or two years of equivalent education and experience Excellent troubleshooting skills Basic familiarity with the configuration and maintenance of ITSM systems Technical documentation experience Experience supporting cloud-based technologies (Intune/Autopilot) Experienced with Active Directory and group management Manage Windows Patching and deployments Experience with writing command line and PowerShell scripts Creating and supporting Exchange/Outlook Local and Cloud Microsoft Teams administration tasks supporting end-users Strong support skills on all Windows OS Basic understanding of networking principles (DHCP, DNS) Experience supporting Mac OS and Jamf is preferred but not required The pay range reflects the potential base salary range for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position. Pay Range $24.50 per hour