Description: The Group Health Product Owner serves as the subject matter expert for Prime Health's Commercial Group Health solutions. Reporting to the Director of Product, this role is responsible for translating product priorities and business needs into clear, actionable work for Engineering and supporting the successful delivery of enhancements, features, and product improvements. This role requires expertise in Commercial Group Health claim processing, including the No Surprises Act, ERISA-related claim considerations, Qualifying Payment Amounts, claim scrubbing, large dollar negotiations, PPO network workflows, and out-of-network cost containment solutions. What You'll Do Serve as the product subject matter expert for assigned Group Health solutions and product functionality Translate business needs, client requests, and operational workflows into clear product requirements Support claim-related solutions involving PPO networks, out-of-network claims, claim scrubbing, large dollar claim review, No Surprises Act, ERISA, and Qualifying Payment Amount concepts Provide day-to-day product clarification and decision support during development Partner with Product Analysts, Engineering, QA, and the Agile Delivery Manager to support sprint readiness and delivery execution Support user acceptance testing, validation, product demos, training, and stakeholder walkthroughs Serve as a product resource for internal teams when questions arise about Group Health solutions, functionality, or client-specific needs Support Implementation and Client Services through product knowledge transfer and workflow clarification Help identify product improvement opportunities based on feedback from clients, prospects, and internal stakeholders Requirements: What We're Looking For Bachelor's degree in Business, Healthcare Administration, Information Systems, Product Management, or a related field preferred 5+ years of experience in a Product Owner, Product Analyst, Business Analyst, Operations, Claims, Network, or healthcare technology role Experience in Commercial Group Health, healthcare claims, PPO networks, out-of-network solutions, medical bill review, claim repricing, or cost containment strongly preferred Experience with No Surprises Act, ERISA, Qualifying Payment Amounts, claim scrubbing, large dollar negotiations, PPO network application, or out-of-network claim handling preferred Competencies Ability to translate business needs and workflow requirements into clear functional requirements Experience working with cross-functional teams in an agile delivery environment Strong communication, collaboration, and problem-solving skills Ability to clarify requirements and provide timely product direction during active development cycles Strong attention to detail and ability to manage multiple priorities Familiarity with backlog management tools such as Azure DevOps, Jira, or similar platforms preferred Why You'll Love Working at Prime Health Services Medical Insurance (high deductible plan with an HSA) Dental Insurance Vision Insurance Short-term and long-term disability paid by the company Group term life paid by the company Generous PTO Wellness program with monetary rewards Employee recognition programs with monetary rewards Corporate office amenities - specialty coffee machines, assorted tea options, smoothie bar, collaborative workspaces, fruit provide by company and an onsite market Regular employee events About Prime Health Services Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we've partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace. PI83d8150c67f2-2036
08/05/2026
Full time
Description: The Group Health Product Owner serves as the subject matter expert for Prime Health's Commercial Group Health solutions. Reporting to the Director of Product, this role is responsible for translating product priorities and business needs into clear, actionable work for Engineering and supporting the successful delivery of enhancements, features, and product improvements. This role requires expertise in Commercial Group Health claim processing, including the No Surprises Act, ERISA-related claim considerations, Qualifying Payment Amounts, claim scrubbing, large dollar negotiations, PPO network workflows, and out-of-network cost containment solutions. What You'll Do Serve as the product subject matter expert for assigned Group Health solutions and product functionality Translate business needs, client requests, and operational workflows into clear product requirements Support claim-related solutions involving PPO networks, out-of-network claims, claim scrubbing, large dollar claim review, No Surprises Act, ERISA, and Qualifying Payment Amount concepts Provide day-to-day product clarification and decision support during development Partner with Product Analysts, Engineering, QA, and the Agile Delivery Manager to support sprint readiness and delivery execution Support user acceptance testing, validation, product demos, training, and stakeholder walkthroughs Serve as a product resource for internal teams when questions arise about Group Health solutions, functionality, or client-specific needs Support Implementation and Client Services through product knowledge transfer and workflow clarification Help identify product improvement opportunities based on feedback from clients, prospects, and internal stakeholders Requirements: What We're Looking For Bachelor's degree in Business, Healthcare Administration, Information Systems, Product Management, or a related field preferred 5+ years of experience in a Product Owner, Product Analyst, Business Analyst, Operations, Claims, Network, or healthcare technology role Experience in Commercial Group Health, healthcare claims, PPO networks, out-of-network solutions, medical bill review, claim repricing, or cost containment strongly preferred Experience with No Surprises Act, ERISA, Qualifying Payment Amounts, claim scrubbing, large dollar negotiations, PPO network application, or out-of-network claim handling preferred Competencies Ability to translate business needs and workflow requirements into clear functional requirements Experience working with cross-functional teams in an agile delivery environment Strong communication, collaboration, and problem-solving skills Ability to clarify requirements and provide timely product direction during active development cycles Strong attention to detail and ability to manage multiple priorities Familiarity with backlog management tools such as Azure DevOps, Jira, or similar platforms preferred Why You'll Love Working at Prime Health Services Medical Insurance (high deductible plan with an HSA) Dental Insurance Vision Insurance Short-term and long-term disability paid by the company Group term life paid by the company Generous PTO Wellness program with monetary rewards Employee recognition programs with monetary rewards Corporate office amenities - specialty coffee machines, assorted tea options, smoothie bar, collaborative workspaces, fruit provide by company and an onsite market Regular employee events About Prime Health Services Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we've partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace. PI83d8150c67f2-2036
Solutions Analyst US-TX-Irving Job ID: 34436 Type: Full-Time # of Openings: 1 Category: Sales Support CUSA SW Regional Office About the Role The Solutions Analyst is responsible for providing expert technical advice and collaborates with the sales team to design Canon solutions tailored to client needs . Qualified candidates should exhibit an equal measure of consultation on process improvements and technical skills and/or experience. Successful Analyst should be able to demonstrate technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales staff. Your Impact Work with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives. Partner with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets. As a technical advisor, a Solutions Analyst should interface with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes. Generate the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule. Ensuring requirements are consistent, complete, accurate and operationally defined. When necessary, develop Proof of Concept (POC) to be delivered to the customer for their review and approval. Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon U.S.A. Inc., deliverables. About You: The Skills & Expertise You Bring Bachelor's degree or equivalent of 5+ years successfully supporting software sales with an internal Sales team is required. Direct Sales experience is a plus. Thorough understanding of Information Technology systems and terminology. Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+. Excellent verbal and written communications, with the ability to adapt one's communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps). Demonstrable personal organizational skills and attention to detail. Desired: Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (ex. Kofax Products, Laserfiche, PaperCut, uniFLOW) STRONG WORKING KNOWLEDGE OF: Consultative Sales Document Management / scanning applications and workflows Output Management Solutions Security Services In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 - $114,040 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 40 Yearly Salary PI23bd6de5627c-7982
08/05/2026
Full time
Solutions Analyst US-TX-Irving Job ID: 34436 Type: Full-Time # of Openings: 1 Category: Sales Support CUSA SW Regional Office About the Role The Solutions Analyst is responsible for providing expert technical advice and collaborates with the sales team to design Canon solutions tailored to client needs . Qualified candidates should exhibit an equal measure of consultation on process improvements and technical skills and/or experience. Successful Analyst should be able to demonstrate technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales staff. Your Impact Work with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives. Partner with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets. As a technical advisor, a Solutions Analyst should interface with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes. Generate the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule. Ensuring requirements are consistent, complete, accurate and operationally defined. When necessary, develop Proof of Concept (POC) to be delivered to the customer for their review and approval. Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon U.S.A. Inc., deliverables. About You: The Skills & Expertise You Bring Bachelor's degree or equivalent of 5+ years successfully supporting software sales with an internal Sales team is required. Direct Sales experience is a plus. Thorough understanding of Information Technology systems and terminology. Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+. Excellent verbal and written communications, with the ability to adapt one's communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps). Demonstrable personal organizational skills and attention to detail. Desired: Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (ex. Kofax Products, Laserfiche, PaperCut, uniFLOW) STRONG WORKING KNOWLEDGE OF: Consultative Sales Document Management / scanning applications and workflows Output Management Solutions Security Services In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 - $114,040 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 40 Yearly Salary PI23bd6de5627c-7982
JOB SUMMARY/RESPONSIBILITIES: Provide Program Management support to PMA266's MQ-9A Reaper Sustainment Integrated Product Team (IPT) in support of Organic Maintenance Integrated Product Team Lead (IPTL). Prepare acquisition documents IAW DoD 5000.2 requirements. Enter Program Initiation Document (PID) in Program Management Tool (PMT) to include PID Purchase Request (PR) Worksheets, Statement of Work, and Request for Proposal, Technical Evaluations, Support Agreements and Funding Documents. To include, tracking and updating PID reports, PID PR packages and Support Agreement tracking for Continental United States (CONUS), Outside Continental U.S (OCONUS), and U.S. Indo-Pacific Command (INDOPAYCOM) Locations. Collaborate with the Contractor Logistics Support (CLS) team ensure contract requirements are aligned with CLS contract efforts ramping down and the MQ-9A Organic Maintenance capabilities requirements are phasing-in. Track Engineering Change Proposal (ECP) and UAS modification programs as it is related to Organic Maintenance capabilities and Engineering Logistics Support. Draft programmatic documentation such as Program Objective Memorandum (POM) issue sheets, Over and Above Work Request (OAWR), Contract Funding to include OMN (OP20) and Mission and Other Flight Operations (1A1A) funding, Aircraft Procurement, Navy (APN) dollars. Update Common Spend Plan Tool (CSPT) to support team. Work with Teams to prepare and review program reports and briefs. Work with IPTL and Contracts to ensure modifications and delivery orders are being funded and executed in a timely manner. Work with IPTL and Contracts to ensure CLINs are established and exercised before funds are obligated. Identify and track program risks and mitigations. Work with the MQ-9A Integrated Master Scheduler (IMS) to develop and update the MQ-9A Organic and Sustainment projects tracking cost, schedule, and performance. Minimum Required Experience: BA/BS Degree in Business or related degree and 5-12 years of experience preparing logistics support documentation and source data, such as logistics operational management/user documents, integrated logistics support plans, user logistics support summaries, post-production support plans, and logistics implementation plans. Education may be substituted for equivalent years of relevant experience. Implementing logistics plans, databases, and support files to support the fielding of new complex information systems or major modifications. Applying logistics principles and methods to specialized logistics solutions. Performs logistics database management functions. Performing logistics inventories and related logistics functions. Works independently and leads the implementation of logistics discipline. Active Secret clearance PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to reach with hands and arms. The employee is frequently required to sit, stand, and walk. The employee may be required to move ten pounds and could occasionally lift or move up to twenty-five pounds. Disclaimer: The listed duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of primary duties and responsibilities. Office of Federal Contract Compliance Program Notice: EEO/AA Minorities/Women/Disabled/Veteran status/all protected classes/VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status or any other characteristic protected by law. Qualified, disabled applicants may request reasonable accommodation for any stage of the application/interview process. Compensation details: 00 Yearly Salary PIb2b2e687fc4a-1202
08/05/2026
Full time
JOB SUMMARY/RESPONSIBILITIES: Provide Program Management support to PMA266's MQ-9A Reaper Sustainment Integrated Product Team (IPT) in support of Organic Maintenance Integrated Product Team Lead (IPTL). Prepare acquisition documents IAW DoD 5000.2 requirements. Enter Program Initiation Document (PID) in Program Management Tool (PMT) to include PID Purchase Request (PR) Worksheets, Statement of Work, and Request for Proposal, Technical Evaluations, Support Agreements and Funding Documents. To include, tracking and updating PID reports, PID PR packages and Support Agreement tracking for Continental United States (CONUS), Outside Continental U.S (OCONUS), and U.S. Indo-Pacific Command (INDOPAYCOM) Locations. Collaborate with the Contractor Logistics Support (CLS) team ensure contract requirements are aligned with CLS contract efforts ramping down and the MQ-9A Organic Maintenance capabilities requirements are phasing-in. Track Engineering Change Proposal (ECP) and UAS modification programs as it is related to Organic Maintenance capabilities and Engineering Logistics Support. Draft programmatic documentation such as Program Objective Memorandum (POM) issue sheets, Over and Above Work Request (OAWR), Contract Funding to include OMN (OP20) and Mission and Other Flight Operations (1A1A) funding, Aircraft Procurement, Navy (APN) dollars. Update Common Spend Plan Tool (CSPT) to support team. Work with Teams to prepare and review program reports and briefs. Work with IPTL and Contracts to ensure modifications and delivery orders are being funded and executed in a timely manner. Work with IPTL and Contracts to ensure CLINs are established and exercised before funds are obligated. Identify and track program risks and mitigations. Work with the MQ-9A Integrated Master Scheduler (IMS) to develop and update the MQ-9A Organic and Sustainment projects tracking cost, schedule, and performance. Minimum Required Experience: BA/BS Degree in Business or related degree and 5-12 years of experience preparing logistics support documentation and source data, such as logistics operational management/user documents, integrated logistics support plans, user logistics support summaries, post-production support plans, and logistics implementation plans. Education may be substituted for equivalent years of relevant experience. Implementing logistics plans, databases, and support files to support the fielding of new complex information systems or major modifications. Applying logistics principles and methods to specialized logistics solutions. Performs logistics database management functions. Performing logistics inventories and related logistics functions. Works independently and leads the implementation of logistics discipline. Active Secret clearance PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to reach with hands and arms. The employee is frequently required to sit, stand, and walk. The employee may be required to move ten pounds and could occasionally lift or move up to twenty-five pounds. Disclaimer: The listed duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of primary duties and responsibilities. Office of Federal Contract Compliance Program Notice: EEO/AA Minorities/Women/Disabled/Veteran status/all protected classes/VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status or any other characteristic protected by law. Qualified, disabled applicants may request reasonable accommodation for any stage of the application/interview process. Compensation details: 00 Yearly Salary PIb2b2e687fc4a-1202
Solutions Analyst US-TX-Irving Job ID: 34436 Type: Full-Time # of Openings: 1 Category: Sales Support CUSA SW Regional Office About the Role The Solutions Analyst is responsible for providing expert technical advice and collaborates with the sales team to design Canon solutions tailored to client needs . Qualified candidates should exhibit an equal measure of consultation on process improvements and technical skills and/or experience. Successful Analyst should be able to demonstrate technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales staff. Your Impact Work with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives. Partner with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets. As a technical advisor, a Solutions Analyst should interface with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes. Generate the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule. Ensuring requirements are consistent, complete, accurate and operationally defined. When necessary, develop Proof of Concept (POC) to be delivered to the customer for their review and approval. Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon U.S.A. Inc., deliverables. About You: The Skills & Expertise You Bring Bachelor's degree or equivalent of 5+ years successfully supporting software sales with an internal Sales team is required. Direct Sales experience is a plus. Thorough understanding of Information Technology systems and terminology. Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+. Excellent verbal and written communications, with the ability to adapt one's communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps). Demonstrable personal organizational skills and attention to detail. Desired: Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (ex. Kofax Products, Laserfiche, PaperCut, uniFLOW) STRONG WORKING KNOWLEDGE OF: Consultative Sales Document Management / scanning applications and workflows Output Management Solutions Security Services In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 - $114,040 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 40 Yearly Salary PI23bd6de5627c-7982
08/05/2026
Full time
Solutions Analyst US-TX-Irving Job ID: 34436 Type: Full-Time # of Openings: 1 Category: Sales Support CUSA SW Regional Office About the Role The Solutions Analyst is responsible for providing expert technical advice and collaborates with the sales team to design Canon solutions tailored to client needs . Qualified candidates should exhibit an equal measure of consultation on process improvements and technical skills and/or experience. Successful Analyst should be able to demonstrate technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales staff. Your Impact Work with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives. Partner with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets. As a technical advisor, a Solutions Analyst should interface with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes. Generate the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule. Ensuring requirements are consistent, complete, accurate and operationally defined. When necessary, develop Proof of Concept (POC) to be delivered to the customer for their review and approval. Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon U.S.A. Inc., deliverables. About You: The Skills & Expertise You Bring Bachelor's degree or equivalent of 5+ years successfully supporting software sales with an internal Sales team is required. Direct Sales experience is a plus. Thorough understanding of Information Technology systems and terminology. Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+. Excellent verbal and written communications, with the ability to adapt one's communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps). Demonstrable personal organizational skills and attention to detail. Desired: Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (ex. Kofax Products, Laserfiche, PaperCut, uniFLOW) STRONG WORKING KNOWLEDGE OF: Consultative Sales Document Management / scanning applications and workflows Output Management Solutions Security Services In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 - $114,040 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 40 Yearly Salary PI23bd6de5627c-7982
Solutions Analyst US-TX-Irving Job ID: 34436 Type: Full-Time # of Openings: 1 Category: Sales Support CUSA SW Regional Office About the Role The Solutions Analyst is responsible for providing expert technical advice and collaborates with the sales team to design Canon solutions tailored to client needs . Qualified candidates should exhibit an equal measure of consultation on process improvements and technical skills and/or experience. Successful Analyst should be able to demonstrate technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales staff. Your Impact Work with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives. Partner with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets. As a technical advisor, a Solutions Analyst should interface with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes. Generate the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule. Ensuring requirements are consistent, complete, accurate and operationally defined. When necessary, develop Proof of Concept (POC) to be delivered to the customer for their review and approval. Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon U.S.A. Inc., deliverables. About You: The Skills & Expertise You Bring Bachelor's degree or equivalent of 5+ years successfully supporting software sales with an internal Sales team is required. Direct Sales experience is a plus. Thorough understanding of Information Technology systems and terminology. Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+. Excellent verbal and written communications, with the ability to adapt one's communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps). Demonstrable personal organizational skills and attention to detail. Desired: Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (ex. Kofax Products, Laserfiche, PaperCut, uniFLOW) STRONG WORKING KNOWLEDGE OF: Consultative Sales Document Management / scanning applications and workflows Output Management Solutions Security Services In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 - $114,040 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 40 Yearly Salary PI23bd6de5627c-7982
08/05/2026
Full time
Solutions Analyst US-TX-Irving Job ID: 34436 Type: Full-Time # of Openings: 1 Category: Sales Support CUSA SW Regional Office About the Role The Solutions Analyst is responsible for providing expert technical advice and collaborates with the sales team to design Canon solutions tailored to client needs . Qualified candidates should exhibit an equal measure of consultation on process improvements and technical skills and/or experience. Successful Analyst should be able to demonstrate technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales staff. Your Impact Work with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives. Partner with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets. As a technical advisor, a Solutions Analyst should interface with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes. Generate the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule. Ensuring requirements are consistent, complete, accurate and operationally defined. When necessary, develop Proof of Concept (POC) to be delivered to the customer for their review and approval. Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon U.S.A. Inc., deliverables. About You: The Skills & Expertise You Bring Bachelor's degree or equivalent of 5+ years successfully supporting software sales with an internal Sales team is required. Direct Sales experience is a plus. Thorough understanding of Information Technology systems and terminology. Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+. Excellent verbal and written communications, with the ability to adapt one's communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps). Demonstrable personal organizational skills and attention to detail. Desired: Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (ex. Kofax Products, Laserfiche, PaperCut, uniFLOW) STRONG WORKING KNOWLEDGE OF: Consultative Sales Document Management / scanning applications and workflows Output Management Solutions Security Services In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 - $114,040 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 40 Yearly Salary PI23bd6de5627c-7982
About the job Who we are: Circuit Check is the market-leading provider of automated test systems and test fixtures for complex electronic products for the automotive, military/aerospace, medical, industrial, and computer networking industries. At Circuit Check, we believe that innovation is a must, and that a challenging and robust environment where the work is consistently new and cutting edge is the best way to foster creativity. If you are ready to further your career in a fast-paced, technology driven organization where our test designs impact products that are used by millions of people around the world every day, then we invite you to join us at Circuit Check.Our design staff includes electrical, software, mechanical engineers, and project managers. Our systems are supported by staff throughout the United States, Canada, Mexico, Europe, Malaysia, and China. Primary Objective Lead the strategic development and growth of Circuit Check's most significant customer relationships in the AI/ML data center infrastructure market. Architect and execute multi-year account strategies that drive large-scale program wins, deepen executive-level partnerships, and position the company as the preferred technology partner for hyperscale and enterprise AI customers. This role does not carry a traditional sales quota; compensation includes bonus objectives tied to winning new large customers, capturing major programs, and expanding strategic account revenue. Major Areas of Accountability Strategic Account Leadership Develop and own multi-year strategic account plans for the company's largest AI/ML infrastructure customers, anticipating market shifts and positioning ahead of competitive threats Analyze customer technology roadmaps, capital expenditure patterns, and buying dynamics to identify high-value opportunities across GPU test, thermal management, power delivery, and related segments Serve as the primary executive-level interface with strategic accounts, building trusted advisor relationships with VP and C-suite decision-makers at hyperscale cloud providers, AI chipmakers, and data center operators Take decisive ownership of high-stakes negotiations, complex proposals, and multi-million-dollar program pursuits, differentiating Circuit Check solutions Cross-Functional Program Orchestration Coordinate engineering, product management and operations around customer requirements Partner with Product Line Managers to translate customer insights into product roadmap inputs aligned with AI/ML market direction Drive program management cadence for strategic accounts: pipeline reviews, executive business reviews, win/loss analysis, and quarterly assessments Market Intelligence & Growth Strategy Identify patterns in AI/ML technology adoption, supply chain shifts, and customer investment priorities that create strategic openings for Circuit Check Quantify new market opportunities through analysis of TAM, competitive dynamics, segment profitability, and technology adjacencies; present data-supported recommendations to senior leadership Build and maintain industry relationships across the AI/ML ecosystem, including suppliers, contract manufacturers, analysts, and technology partners worldwide International Business Development Develop and execute customer engagement strategies in key AI/ML hubs, with emphasis on Silicon Valley and Taiwan Navigate international business environments including multi-stakeholder decision processes and cultural dynamics across Asia-Pacific Represent the company at international conferences, trade shows, and executive briefings as an authoritative voice on AI/ML infrastructure Sales Team Collaboration & Mentorship Mentor less experienced sales team members on complex deal strategy, multi-stakeholder navigation, and executive engagement Partner with assigned account team members who maintain day-to-day relationships, providing strategic direction while developing their capabilities Collaborate with Sales Leadership to build playbooks and best practices for pursuing large AI/ML infrastructure programs Education & Experience Bachelor's degree in Engineering (Electrical, Mechanical, or related) required; MBA or advanced technical degree preferred 10+ years of progressive experience in strategic account management, business development, or program leadership in semiconductor, electronic hardware, test & measurement, data center infrastructure, or related technology sectors Track record of winning and managing multi-million-dollar programs with complex, multi-stakeholder customer organizations Strongly preferred: executive-level relationships at hyperscale cloud providers; experience in the AI/ML hardware ecosystem (GPU test/validation, liquid cooling, power distribution, rack-scale integration, or related infrastructure) International business experience preferred, especially in the Taiwan semiconductor ecosystem and/or SE Asian manufacturing Knowledge, Skills & Abilities Strategic & Analytical Thinking Ability to see patterns across complex data, customer behaviors, and market signals - and translate insights into actionable strategies and business cases Rigorous analytical skills: financial models, program economics, pricing structures, and competitive intelligence that inform decision-making Thinks several moves ahead - anticipating customer needs, competitive responses, and market evolution Organizational & Execution Leadership Natural ability to orchestrate multiple moving parts - people, timelines, resources, priorities - across complex programs and matrixed organizations Skilled at configuring cross-functional teams for maximum effectiveness, with the program management discipline to track interdependencies and keep engagements on schedule and budget Presence & Influence Commanding executive presence with confidence to lead negotiations, challenge the status quo, and drive decisions in ambiguous situations Willingness to take charge, confront difficult issues directly, and provide clear direction when the path forward is uncertain Exceptional communication skills - compelling narratives, proposals, and presentations for technical and executive audiences Industry & Technical Acumen Deep understanding of the AI/ML data center ecosystem: GPU architectures, training/inference infrastructure, thermal management, power delivery, rack integration, and test/validation Credible in technical discussions with customer engineering teams while maintaining a business-outcome focus; proficient with CRM platforms (Salesforce preferred) Compensation & Performance Structure This role does not carry a traditional sales quota. Compensation includes a competitive base salary plus bonus objectives tied to: Winning new strategic AI/ML customers and capturing large new programs with existing accounts Growth in strategic account revenue and program pipeline value Program execution milestones and customer satisfaction metrics Location & Travel Requirements Open to remote candidates in the United States, with a preference for candidates in the San Francisco Bay Area, California Travel expected up to 50%, including customer visits throughout the Bay Area, across the US, and periodic international travel to Taiwan and SE Asia Must possess a valid passport and ability to obtain required travel visas Physical Requirements These physical requirements must be performed with or without accommodation: Time split between office/home office, customer sites, and travel Ability to sit for extended periods; bend, reach, stoop, and twist as required Heavy computer use; occasional exposure to manufacturing or lab environments Ability to lift and carry up to 25 lbs This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Pay and Benefits This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned. Base pay is only one element of an employee's total compensation at Circuit Check. Employees (and their dependents in most plans) are covered by medical, dental, vision, basic life, short- and long-term disability and accidental death and dismemberment insurance. Employees are able to enroll in Circuit Check's 401k plan, in which the Company will match 50% of your contributions up to 6% with a maximum contribution. Paid time off includes vacation and sick time along with paid holidays. A summary of benefits can be provided by request via email to . Circuit Check, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate based on identity, race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state, or local law. Because Circuit Check is a federal contractor, we participate in the E-Verify program in certain locations, as required by law . click apply for full job details
08/05/2026
Full time
About the job Who we are: Circuit Check is the market-leading provider of automated test systems and test fixtures for complex electronic products for the automotive, military/aerospace, medical, industrial, and computer networking industries. At Circuit Check, we believe that innovation is a must, and that a challenging and robust environment where the work is consistently new and cutting edge is the best way to foster creativity. If you are ready to further your career in a fast-paced, technology driven organization where our test designs impact products that are used by millions of people around the world every day, then we invite you to join us at Circuit Check.Our design staff includes electrical, software, mechanical engineers, and project managers. Our systems are supported by staff throughout the United States, Canada, Mexico, Europe, Malaysia, and China. Primary Objective Lead the strategic development and growth of Circuit Check's most significant customer relationships in the AI/ML data center infrastructure market. Architect and execute multi-year account strategies that drive large-scale program wins, deepen executive-level partnerships, and position the company as the preferred technology partner for hyperscale and enterprise AI customers. This role does not carry a traditional sales quota; compensation includes bonus objectives tied to winning new large customers, capturing major programs, and expanding strategic account revenue. Major Areas of Accountability Strategic Account Leadership Develop and own multi-year strategic account plans for the company's largest AI/ML infrastructure customers, anticipating market shifts and positioning ahead of competitive threats Analyze customer technology roadmaps, capital expenditure patterns, and buying dynamics to identify high-value opportunities across GPU test, thermal management, power delivery, and related segments Serve as the primary executive-level interface with strategic accounts, building trusted advisor relationships with VP and C-suite decision-makers at hyperscale cloud providers, AI chipmakers, and data center operators Take decisive ownership of high-stakes negotiations, complex proposals, and multi-million-dollar program pursuits, differentiating Circuit Check solutions Cross-Functional Program Orchestration Coordinate engineering, product management and operations around customer requirements Partner with Product Line Managers to translate customer insights into product roadmap inputs aligned with AI/ML market direction Drive program management cadence for strategic accounts: pipeline reviews, executive business reviews, win/loss analysis, and quarterly assessments Market Intelligence & Growth Strategy Identify patterns in AI/ML technology adoption, supply chain shifts, and customer investment priorities that create strategic openings for Circuit Check Quantify new market opportunities through analysis of TAM, competitive dynamics, segment profitability, and technology adjacencies; present data-supported recommendations to senior leadership Build and maintain industry relationships across the AI/ML ecosystem, including suppliers, contract manufacturers, analysts, and technology partners worldwide International Business Development Develop and execute customer engagement strategies in key AI/ML hubs, with emphasis on Silicon Valley and Taiwan Navigate international business environments including multi-stakeholder decision processes and cultural dynamics across Asia-Pacific Represent the company at international conferences, trade shows, and executive briefings as an authoritative voice on AI/ML infrastructure Sales Team Collaboration & Mentorship Mentor less experienced sales team members on complex deal strategy, multi-stakeholder navigation, and executive engagement Partner with assigned account team members who maintain day-to-day relationships, providing strategic direction while developing their capabilities Collaborate with Sales Leadership to build playbooks and best practices for pursuing large AI/ML infrastructure programs Education & Experience Bachelor's degree in Engineering (Electrical, Mechanical, or related) required; MBA or advanced technical degree preferred 10+ years of progressive experience in strategic account management, business development, or program leadership in semiconductor, electronic hardware, test & measurement, data center infrastructure, or related technology sectors Track record of winning and managing multi-million-dollar programs with complex, multi-stakeholder customer organizations Strongly preferred: executive-level relationships at hyperscale cloud providers; experience in the AI/ML hardware ecosystem (GPU test/validation, liquid cooling, power distribution, rack-scale integration, or related infrastructure) International business experience preferred, especially in the Taiwan semiconductor ecosystem and/or SE Asian manufacturing Knowledge, Skills & Abilities Strategic & Analytical Thinking Ability to see patterns across complex data, customer behaviors, and market signals - and translate insights into actionable strategies and business cases Rigorous analytical skills: financial models, program economics, pricing structures, and competitive intelligence that inform decision-making Thinks several moves ahead - anticipating customer needs, competitive responses, and market evolution Organizational & Execution Leadership Natural ability to orchestrate multiple moving parts - people, timelines, resources, priorities - across complex programs and matrixed organizations Skilled at configuring cross-functional teams for maximum effectiveness, with the program management discipline to track interdependencies and keep engagements on schedule and budget Presence & Influence Commanding executive presence with confidence to lead negotiations, challenge the status quo, and drive decisions in ambiguous situations Willingness to take charge, confront difficult issues directly, and provide clear direction when the path forward is uncertain Exceptional communication skills - compelling narratives, proposals, and presentations for technical and executive audiences Industry & Technical Acumen Deep understanding of the AI/ML data center ecosystem: GPU architectures, training/inference infrastructure, thermal management, power delivery, rack integration, and test/validation Credible in technical discussions with customer engineering teams while maintaining a business-outcome focus; proficient with CRM platforms (Salesforce preferred) Compensation & Performance Structure This role does not carry a traditional sales quota. Compensation includes a competitive base salary plus bonus objectives tied to: Winning new strategic AI/ML customers and capturing large new programs with existing accounts Growth in strategic account revenue and program pipeline value Program execution milestones and customer satisfaction metrics Location & Travel Requirements Open to remote candidates in the United States, with a preference for candidates in the San Francisco Bay Area, California Travel expected up to 50%, including customer visits throughout the Bay Area, across the US, and periodic international travel to Taiwan and SE Asia Must possess a valid passport and ability to obtain required travel visas Physical Requirements These physical requirements must be performed with or without accommodation: Time split between office/home office, customer sites, and travel Ability to sit for extended periods; bend, reach, stoop, and twist as required Heavy computer use; occasional exposure to manufacturing or lab environments Ability to lift and carry up to 25 lbs This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Pay and Benefits This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned. Base pay is only one element of an employee's total compensation at Circuit Check. Employees (and their dependents in most plans) are covered by medical, dental, vision, basic life, short- and long-term disability and accidental death and dismemberment insurance. Employees are able to enroll in Circuit Check's 401k plan, in which the Company will match 50% of your contributions up to 6% with a maximum contribution. Paid time off includes vacation and sick time along with paid holidays. A summary of benefits can be provided by request via email to . Circuit Check, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate based on identity, race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state, or local law. Because Circuit Check is a federal contractor, we participate in the E-Verify program in certain locations, as required by law . click apply for full job details
Description: PURPOSE: We are seeking an End User Support Analyst to support and administer our modern endpoint environment, with a focus on Microsoft Intune, Microsoft 365, and endpoint security. This role is responsible for managing device compliance, application deployment, Windows Autopilot, and Tier 2/3 user support across Windows, macOS, iOS, and Android platforms. KEY RESPONSBILITIES: Administer Microsoft Intune for endpoint management across multiple platforms Manage compliance policies, configuration profiles, security baselines, and app deployments Support Windows Autopilot, Windows Update for Business, and endpoint patching Troubleshoot device enrollment, sync, policy, and application issues Administer Microsoft Entra ID, Microsoft 365, and Conditional Access Support Microsoft Defender for Endpoint and Endpoint security initiatives Develop PowerShell scripts to automate endpoint administration tasks Provide Tier 2/3 support for desktops, laptops, mobile devices, and Microsoft 365 Create technical documentation and support IT projects, migrations, and upgrades DUTIES, RESPONSIBILITIES, ESSENTIAL FUNCTIONS: Administer and support Microsoft Intune, Microsoft 365, Microsoft Entra ID, and endpoint security tools across Windows, macOS, iOS, and Android devices Manage device provisioning, application deployment, compliance policies, configuration profiles, patching, and security settings Provide advanced Tier 2/3 technical support for hardware, software, mobile devices, and Microsoft 365 services Troubleshoot and resolve device, access, policy, application, and endpoint management issues Support Windows Autopilot, Windows Update for Business, Microsoft Defender for Endpoint, and related security initiatives Develop and maintain PowerShell scripts, technical documentation, and knowledge base materials Participate in system upgrades, device rollouts, migrations, and continuous improvement efforts Collaborate with IT and security teams to ensure endpoint management aligns with organizational policies and compliance requirements Requirements: EDUCATION AND/OR PROFESSIONAL LICENSE(s): Bachelor's degree in IT, Computer Science, or equivalent experience Microsoft Certified: Endpoint Administrator Associate EXPERIENCE: 3+ years of IT support or systems administration experience 2+ years of Microsoft Intune administration experience Experience with SCCM/MECM co-management Experience with Microsoft Defender XDR Familiarity with Apple Business Manager, Android Enterprise, CIS, NIST, or CMMC KNOWLEDGE, SKILLS, AND ABILITIES: To perform the job successfully, an individual should demonstrate the following competencies: Strong knowledge of Microsoft Intune, Microsoft 365, Microsoft Entra ID, Windows 10/11, Windows Autopilot, Active Directory, Group Policy, and endpoint security tools such as Microsoft Defender for Endpoint Skilled in administering endpoint management solutions, deploying applications, and managing compliance and configuration policies Skilled in troubleshooting device, application, access, and user support issues across desktop, laptop, mobile, and cloud environments Proficient in PowerShell scripting to automate endpoint administration and operational tasks Ability to provide advanced Tier 2/3 support in a timely, professional, and customer-focused manner Ability to analyze complex technical issues, identify root causes, and implement effective solutions Ability to manage multiple priorities, maintain accurate documentation, and support system upgrades, device rollouts, and security initiatives Strong written and verbal communication skills, with the ability to work effectively with technical and non-technical users PHYSICAL/MENTAL/COMMUNICATION REQUIREMENTS: Employees are occasionally required to stand; walk; sit; manual dexterity to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee may lift and/or move up to 50 lbs. Specific vision abilities required by the job may include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The individual must have a high level of comprehension, and a high level of general, verbal, written, and numerical intelligence. WORK ENVIRONMENT: Works majority of the day in a climate-controlled environment, except for or otherwise specified, performing work in the warehouse or manufacturing areas which are subject to changes in temperature and/or noise. TRAVEL: Limited travel required LOCATION: Gentex's Carbondale facility is located in Northeastern Pennsylvania in Lackawanna County. Carbondale, PA is about twenty miles north of Scranton, PA, 50 miles south of Binghamton, NY, and about 125 miles from New York City and Philadelphia. The area hosts numerous nearby state parks, nature preserves and local colleges and universities, including The University of Scranton and Marywood University. Northeast Pennsylvania is a beautiful area and offers an excellent cost of living. It is a great place to work, recreate, meet people, raise a family and live! Gentex Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard for any applicable state or federal protected class. Gentex is an E-Verify Participant. Pre-employment drug/alcohol/background screening is required. PI51bd9f05d6-
08/05/2026
Full time
Description: PURPOSE: We are seeking an End User Support Analyst to support and administer our modern endpoint environment, with a focus on Microsoft Intune, Microsoft 365, and endpoint security. This role is responsible for managing device compliance, application deployment, Windows Autopilot, and Tier 2/3 user support across Windows, macOS, iOS, and Android platforms. KEY RESPONSBILITIES: Administer Microsoft Intune for endpoint management across multiple platforms Manage compliance policies, configuration profiles, security baselines, and app deployments Support Windows Autopilot, Windows Update for Business, and endpoint patching Troubleshoot device enrollment, sync, policy, and application issues Administer Microsoft Entra ID, Microsoft 365, and Conditional Access Support Microsoft Defender for Endpoint and Endpoint security initiatives Develop PowerShell scripts to automate endpoint administration tasks Provide Tier 2/3 support for desktops, laptops, mobile devices, and Microsoft 365 Create technical documentation and support IT projects, migrations, and upgrades DUTIES, RESPONSIBILITIES, ESSENTIAL FUNCTIONS: Administer and support Microsoft Intune, Microsoft 365, Microsoft Entra ID, and endpoint security tools across Windows, macOS, iOS, and Android devices Manage device provisioning, application deployment, compliance policies, configuration profiles, patching, and security settings Provide advanced Tier 2/3 technical support for hardware, software, mobile devices, and Microsoft 365 services Troubleshoot and resolve device, access, policy, application, and endpoint management issues Support Windows Autopilot, Windows Update for Business, Microsoft Defender for Endpoint, and related security initiatives Develop and maintain PowerShell scripts, technical documentation, and knowledge base materials Participate in system upgrades, device rollouts, migrations, and continuous improvement efforts Collaborate with IT and security teams to ensure endpoint management aligns with organizational policies and compliance requirements Requirements: EDUCATION AND/OR PROFESSIONAL LICENSE(s): Bachelor's degree in IT, Computer Science, or equivalent experience Microsoft Certified: Endpoint Administrator Associate EXPERIENCE: 3+ years of IT support or systems administration experience 2+ years of Microsoft Intune administration experience Experience with SCCM/MECM co-management Experience with Microsoft Defender XDR Familiarity with Apple Business Manager, Android Enterprise, CIS, NIST, or CMMC KNOWLEDGE, SKILLS, AND ABILITIES: To perform the job successfully, an individual should demonstrate the following competencies: Strong knowledge of Microsoft Intune, Microsoft 365, Microsoft Entra ID, Windows 10/11, Windows Autopilot, Active Directory, Group Policy, and endpoint security tools such as Microsoft Defender for Endpoint Skilled in administering endpoint management solutions, deploying applications, and managing compliance and configuration policies Skilled in troubleshooting device, application, access, and user support issues across desktop, laptop, mobile, and cloud environments Proficient in PowerShell scripting to automate endpoint administration and operational tasks Ability to provide advanced Tier 2/3 support in a timely, professional, and customer-focused manner Ability to analyze complex technical issues, identify root causes, and implement effective solutions Ability to manage multiple priorities, maintain accurate documentation, and support system upgrades, device rollouts, and security initiatives Strong written and verbal communication skills, with the ability to work effectively with technical and non-technical users PHYSICAL/MENTAL/COMMUNICATION REQUIREMENTS: Employees are occasionally required to stand; walk; sit; manual dexterity to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee may lift and/or move up to 50 lbs. Specific vision abilities required by the job may include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The individual must have a high level of comprehension, and a high level of general, verbal, written, and numerical intelligence. WORK ENVIRONMENT: Works majority of the day in a climate-controlled environment, except for or otherwise specified, performing work in the warehouse or manufacturing areas which are subject to changes in temperature and/or noise. TRAVEL: Limited travel required LOCATION: Gentex's Carbondale facility is located in Northeastern Pennsylvania in Lackawanna County. Carbondale, PA is about twenty miles north of Scranton, PA, 50 miles south of Binghamton, NY, and about 125 miles from New York City and Philadelphia. The area hosts numerous nearby state parks, nature preserves and local colleges and universities, including The University of Scranton and Marywood University. Northeast Pennsylvania is a beautiful area and offers an excellent cost of living. It is a great place to work, recreate, meet people, raise a family and live! Gentex Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard for any applicable state or federal protected class. Gentex is an E-Verify Participant. Pre-employment drug/alcohol/background screening is required. PI51bd9f05d6-
Description: The Group Health Product Owner serves as the subject matter expert for Prime Health's Commercial Group Health solutions. Reporting to the Director of Product, this role is responsible for translating product priorities and business needs into clear, actionable work for Engineering and supporting the successful delivery of enhancements, features, and product improvements. This role requires expertise in Commercial Group Health claim processing, including the No Surprises Act, ERISA-related claim considerations, Qualifying Payment Amounts, claim scrubbing, large dollar negotiations, PPO network workflows, and out-of-network cost containment solutions. What You'll Do Serve as the product subject matter expert for assigned Group Health solutions and product functionality Translate business needs, client requests, and operational workflows into clear product requirements Support claim-related solutions involving PPO networks, out-of-network claims, claim scrubbing, large dollar claim review, No Surprises Act, ERISA, and Qualifying Payment Amount concepts Provide day-to-day product clarification and decision support during development Partner with Product Analysts, Engineering, QA, and the Agile Delivery Manager to support sprint readiness and delivery execution Support user acceptance testing, validation, product demos, training, and stakeholder walkthroughs Serve as a product resource for internal teams when questions arise about Group Health solutions, functionality, or client-specific needs Support Implementation and Client Services through product knowledge transfer and workflow clarification Help identify product improvement opportunities based on feedback from clients, prospects, and internal stakeholders Requirements: What We're Looking For Bachelor's degree in Business, Healthcare Administration, Information Systems, Product Management, or a related field preferred 5+ years of experience in a Product Owner, Product Analyst, Business Analyst, Operations, Claims, Network, or healthcare technology role Experience in Commercial Group Health, healthcare claims, PPO networks, out-of-network solutions, medical bill review, claim repricing, or cost containment strongly preferred Experience with No Surprises Act, ERISA, Qualifying Payment Amounts, claim scrubbing, large dollar negotiations, PPO network application, or out-of-network claim handling preferred Competencies Ability to translate business needs and workflow requirements into clear functional requirements Experience working with cross-functional teams in an agile delivery environment Strong communication, collaboration, and problem-solving skills Ability to clarify requirements and provide timely product direction during active development cycles Strong attention to detail and ability to manage multiple priorities Familiarity with backlog management tools such as Azure DevOps, Jira, or similar platforms preferred Why You'll Love Working at Prime Health Services Medical Insurance (high deductible plan with an HSA) Dental Insurance Vision Insurance Short-term and long-term disability paid by the company Group term life paid by the company Generous PTO Wellness program with monetary rewards Employee recognition programs with monetary rewards Corporate office amenities - specialty coffee machines, assorted tea options, smoothie bar, collaborative workspaces, fruit provide by company and an onsite market Regular employee events About Prime Health Services Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we've partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace. PI83d8150c67f2-2036
08/05/2026
Full time
Description: The Group Health Product Owner serves as the subject matter expert for Prime Health's Commercial Group Health solutions. Reporting to the Director of Product, this role is responsible for translating product priorities and business needs into clear, actionable work for Engineering and supporting the successful delivery of enhancements, features, and product improvements. This role requires expertise in Commercial Group Health claim processing, including the No Surprises Act, ERISA-related claim considerations, Qualifying Payment Amounts, claim scrubbing, large dollar negotiations, PPO network workflows, and out-of-network cost containment solutions. What You'll Do Serve as the product subject matter expert for assigned Group Health solutions and product functionality Translate business needs, client requests, and operational workflows into clear product requirements Support claim-related solutions involving PPO networks, out-of-network claims, claim scrubbing, large dollar claim review, No Surprises Act, ERISA, and Qualifying Payment Amount concepts Provide day-to-day product clarification and decision support during development Partner with Product Analysts, Engineering, QA, and the Agile Delivery Manager to support sprint readiness and delivery execution Support user acceptance testing, validation, product demos, training, and stakeholder walkthroughs Serve as a product resource for internal teams when questions arise about Group Health solutions, functionality, or client-specific needs Support Implementation and Client Services through product knowledge transfer and workflow clarification Help identify product improvement opportunities based on feedback from clients, prospects, and internal stakeholders Requirements: What We're Looking For Bachelor's degree in Business, Healthcare Administration, Information Systems, Product Management, or a related field preferred 5+ years of experience in a Product Owner, Product Analyst, Business Analyst, Operations, Claims, Network, or healthcare technology role Experience in Commercial Group Health, healthcare claims, PPO networks, out-of-network solutions, medical bill review, claim repricing, or cost containment strongly preferred Experience with No Surprises Act, ERISA, Qualifying Payment Amounts, claim scrubbing, large dollar negotiations, PPO network application, or out-of-network claim handling preferred Competencies Ability to translate business needs and workflow requirements into clear functional requirements Experience working with cross-functional teams in an agile delivery environment Strong communication, collaboration, and problem-solving skills Ability to clarify requirements and provide timely product direction during active development cycles Strong attention to detail and ability to manage multiple priorities Familiarity with backlog management tools such as Azure DevOps, Jira, or similar platforms preferred Why You'll Love Working at Prime Health Services Medical Insurance (high deductible plan with an HSA) Dental Insurance Vision Insurance Short-term and long-term disability paid by the company Group term life paid by the company Generous PTO Wellness program with monetary rewards Employee recognition programs with monetary rewards Corporate office amenities - specialty coffee machines, assorted tea options, smoothie bar, collaborative workspaces, fruit provide by company and an onsite market Regular employee events About Prime Health Services Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we've partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace. PI83d8150c67f2-2036
The Forward Deployed Process Analyst works directly with clinical, operational, and IDT teams to understand workflows, identify process issues, and define practical improvements that support business goals and user experience. This field-facing role focuses on workflow redesign, process improvement, user adoption, and technology-enabled operational change across platforms such as Skypoint, NextGen, Salesforce, and other approved enterprise systems. ESSENTIAL RESPONSIBILITIES Observes, documents, and analyzes clinical and operational workflows to identify inefficiencies, gaps, duplicate work, and process variation Defines future-state workflows and operational improvements that simplify work, improve efficiency, and support organizational goals leveraging data analytics, system integration, and AI Translates operational needs into clear workflows, requirements, user stories, and reporting needs for technology solutions Partners with the Forward Deployed Application Developer to design, test, refine, and improve platform-based solutions across Salesforce CRM, NextGen EHR, and Skypoint AI Agent platform. Leads workflow validation, user feedback, testing, and post-launch optimization activities Supports training, communication, adoption, and change management for new workflows and technology solutions Collaborates across clinical, operational, and technology teams to clarify business definitions, reporting requirements, and data needs Helps measure workflow improvements, operational outcomes, user adoption, and reduction in manual effort Maintains documentation of workflows, requirements, process changes, and operational decisions Frequent local travel Performs other duties as assigned JOB SPECIFICATION 4-8 years of experience in healthcare operations, workflow redesign, process improvement, business analysis, project management, and technology-enabled operational improvement initiatives; experience in Lean, or Six Sigma a plus Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field preferred; equivalent experience considered Strong understanding of operational workflows and ability to simplify complex processes into practical solutions Strong facilitation, communication, organizational, and problem-solving skills Ability to work effectively with frontline staff, managers, executives, technology teams Ability to translate operational needs into clear business and workflow requirements Comfortable working with technology-enabled process improvement and enterprise applications Basic understanding of data, reporting, workflows, and user-facing systems Experience with system implementations, workflow redesign, user testing, or change management preferred Goal oriented, self-starter able to work independently and as part of a team. Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccinated preferred Salary range: 85K to 110k EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PI7efd1bee2d09-0497
08/05/2026
Full time
The Forward Deployed Process Analyst works directly with clinical, operational, and IDT teams to understand workflows, identify process issues, and define practical improvements that support business goals and user experience. This field-facing role focuses on workflow redesign, process improvement, user adoption, and technology-enabled operational change across platforms such as Skypoint, NextGen, Salesforce, and other approved enterprise systems. ESSENTIAL RESPONSIBILITIES Observes, documents, and analyzes clinical and operational workflows to identify inefficiencies, gaps, duplicate work, and process variation Defines future-state workflows and operational improvements that simplify work, improve efficiency, and support organizational goals leveraging data analytics, system integration, and AI Translates operational needs into clear workflows, requirements, user stories, and reporting needs for technology solutions Partners with the Forward Deployed Application Developer to design, test, refine, and improve platform-based solutions across Salesforce CRM, NextGen EHR, and Skypoint AI Agent platform. Leads workflow validation, user feedback, testing, and post-launch optimization activities Supports training, communication, adoption, and change management for new workflows and technology solutions Collaborates across clinical, operational, and technology teams to clarify business definitions, reporting requirements, and data needs Helps measure workflow improvements, operational outcomes, user adoption, and reduction in manual effort Maintains documentation of workflows, requirements, process changes, and operational decisions Frequent local travel Performs other duties as assigned JOB SPECIFICATION 4-8 years of experience in healthcare operations, workflow redesign, process improvement, business analysis, project management, and technology-enabled operational improvement initiatives; experience in Lean, or Six Sigma a plus Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field preferred; equivalent experience considered Strong understanding of operational workflows and ability to simplify complex processes into practical solutions Strong facilitation, communication, organizational, and problem-solving skills Ability to work effectively with frontline staff, managers, executives, technology teams Ability to translate operational needs into clear business and workflow requirements Comfortable working with technology-enabled process improvement and enterprise applications Basic understanding of data, reporting, workflows, and user-facing systems Experience with system implementations, workflow redesign, user testing, or change management preferred Goal oriented, self-starter able to work independently and as part of a team. Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccinated preferred Salary range: 85K to 110k EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PI7efd1bee2d09-0497
Description: Job Title: Consumer Lending Manager Department: Consumer Lending Reports to: Vice President of Consumer Lending Hours per Week: 40 hrs./week Salary Exempt Company Summary Welcome to Financial Plus Credit Union (FPCU) - 'The Place where it's Possible.' At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact. Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU - where you aren't just making a living but joining a PLACE where you can REACH your goals. Position Summary The Consumer Lending Manager is responsible for overseeing both the Consumer Loan Officer team, the Consumer Lending Operation Specialists, and the Loan Support Clerk, ensuring strong operational performance, underwriting consistency, member experience, and overall operational effectiveness. This role combines day-to-day leadership of lending and loan support staff with strategic oversight responsibilities focused on evaluating lending performance, identifying trends and opportunities, recommending operational improvements, and supporting initiatives designed to achieve organizational production, service, and portfolio growth goals while maintaining sound lending practices, operational consistency, and appropriate risk management. The Consumer Lending Manager works closely with the VP of Consumer Lending, Consumer Lending Processing Manager, Consumer Lending Systems Analyst, and other departments to support operational efficiency, process improvements, strategic initiatives, and organizational growth. This role balances production leadership, member service, operational collaboration, risk management, and employee development while ensuring compliance with all regulatory requirements. Essential Functions & Primary Responsibilities Oversee the Loan Officers, Consumer Lending Operations Specialists, and Loan Support Clerk, ensuring strong member experience, service consistency, operational effectiveness, underwriting quality, credit risk management and overall lending operational effectiveness. Provide leadership, direction, coaching, and performance management to lending and loan support staff while fostering a culture of accountability, collaboration, continuous improvement, and professional development. Support organizational consumer lending growth objectives through strategic leadership, operational analysis, production monitoring, and data-driven recommendations. Analyze lending production trends, pull-through ratios, application sources, operational performance, and portfolio growth opportunities to identify areas requiring improvement or strategic focus. Provide recommendations to senior leadership regarding operational changes, workflow improvements, staffing needs, product enhancements, promotional opportunities, service strategies, and process efficiencies to support organizational lending goals. Monitor loan application conversion metrics, funded loan ratios, turnaround times, productivity, and member experience trends to identify opportunities for improvement. Coach and develop team on underwriting consistency, operational effectiveness, product knowledge, member experience expectations, and lending best practices. Partner with internal departments to support lending knowledge, workflow alignment, operational consistency, and member experience throughout the lending process. Identify development opportunities and assist in preparing team members for increased responsibilities and future leadership opportunities. Assist with escalated lending decisions, exception requests, member concerns, and complex lending situations while balancing member experience, organizational policy, and risk management. Ensure lending decisions, exception handling, and operational processes are consistently documented and aligned with organizational policies, procedures, and risk tolerance. Partner closely with the Consumer Loan Processing Manager to ensure seamless workflow coordination, efficient handoffs, funding timeliness, and operational consistency throughout the loan lifecycle. Collaborate with Retail Delivery, Digital, Processing, Indirect Lending, Marketing, and other departments to improve workflows, reduce member friction, and enhance the overall lending experience. Participate in cross-functional projects and process improvement initiatives supporting consumer lending efficiency, scalability, and member service. Partner with the Consumer Lending Systems Analyst to identify operational inefficiencies, support workflow enhancements, participate in user acceptance testing, and assist with implementation and adoption of lending technology initiatives. Provide operational input and feedback regarding loan origination systems, workflow tools, automation opportunities, and process improvements. Monitor and manage departmental performance metrics including funded loan volume, application conversion, approval ratios, turnaround times, productivity, service standards, member experience, and portfolio trends. Utilize production reporting and operational analytics to identify performance gaps, process inefficiencies, and opportunities for growth, operational improvement, and enhanced member experience. Utilize reporting and analytics to identify trends, improve operational performance, and support strategic decision-making. Analyze lending performance, portfolio trends, operational data, and member experience feedback to identify opportunities for growth and improvement. Support strategic lending initiatives, promotional campaigns, and market growth efforts in partnership with senior leadership and marketing. Maintain and improve member service by ensuring inquiries, applications, and member issues are handled professionally, consistently, and promptly. Conduct quality reviews and audits to ensure lending accuracy, operational consistency, compliance, and proper documentation. Stay up to date on industry trends, lending laws, operational best practices, and product innovations to recommend improvements and new opportunities. Assist in budgeting, forecasting, and strategic planning for the consumer lending division. Work collaboratively with third-party vendors, partners, and internal stakeholders to support lending operations and organizational initiatives. Oversee the processing and management of title work, loan payoffs, release of liens, and UCC filings. Promote a positive team environment, encouraging collaboration and high-quality service. Ensure employees have the tools, materials, and training necessary for success. Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary. Must ensure subordinates are also compliant with such laws and regulations. Must be bondable. Perform other duties as assigned. Requirements: Education & Qualifications Bachelor's degree in Finance, Business Administration, or related field; or equivalent work experience. 3 to 5 years of previous consumer lending experience with a proven performance record, with leadership or management experience preferred. Strong understanding of consumer lending regulations, underwriting principles, operational workflows, and member service expectations. Experience leading teams in a fast-paced lending environment focused on balancing growth, service, operational efficiency, and risk management. Experience working with loan origination systems, workflow automation, reporting tools, and lending technology platforms preferred. Strong communication, coaching, organizational leadership, and relationship-building skills. Ability to analyze operational data and utilize reporting to drive performance improvements and strategic decision-making. Candidate must have a thorough understanding of the Loan Policy and Guidelines. Candidate must be knowledgeable of Credit Unions product and services and demonstrate the ability to cross-sell and build deeper relationships with our membership. This position requires an understanding of basic computer skills including Microsoft 365 suite applications. Skills and Abilities Strong leadership and management skills with the ability to motivate, coach, and develop high-performing teams. Strong analytical and organizational skills with the ability to evaluate operational performance and make data-driven decisions. Exceptional problem-solving skills with a solution-oriented mindset. Detail-oriented with a strong focus on operational consistency, compliance, and member experience. Ability to handle multiple priorities in a fast-paced environment while meeting deadlines. Strong interpersonal, verbal, and written communication skills. Ability to build collaborative relationships across departments and effectively navigate operational challenges. Presents a positive and professional image to members and team members through effective and courteous verbal and written communications. . click apply for full job details
08/05/2026
Full time
Description: Job Title: Consumer Lending Manager Department: Consumer Lending Reports to: Vice President of Consumer Lending Hours per Week: 40 hrs./week Salary Exempt Company Summary Welcome to Financial Plus Credit Union (FPCU) - 'The Place where it's Possible.' At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact. Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU - where you aren't just making a living but joining a PLACE where you can REACH your goals. Position Summary The Consumer Lending Manager is responsible for overseeing both the Consumer Loan Officer team, the Consumer Lending Operation Specialists, and the Loan Support Clerk, ensuring strong operational performance, underwriting consistency, member experience, and overall operational effectiveness. This role combines day-to-day leadership of lending and loan support staff with strategic oversight responsibilities focused on evaluating lending performance, identifying trends and opportunities, recommending operational improvements, and supporting initiatives designed to achieve organizational production, service, and portfolio growth goals while maintaining sound lending practices, operational consistency, and appropriate risk management. The Consumer Lending Manager works closely with the VP of Consumer Lending, Consumer Lending Processing Manager, Consumer Lending Systems Analyst, and other departments to support operational efficiency, process improvements, strategic initiatives, and organizational growth. This role balances production leadership, member service, operational collaboration, risk management, and employee development while ensuring compliance with all regulatory requirements. Essential Functions & Primary Responsibilities Oversee the Loan Officers, Consumer Lending Operations Specialists, and Loan Support Clerk, ensuring strong member experience, service consistency, operational effectiveness, underwriting quality, credit risk management and overall lending operational effectiveness. Provide leadership, direction, coaching, and performance management to lending and loan support staff while fostering a culture of accountability, collaboration, continuous improvement, and professional development. Support organizational consumer lending growth objectives through strategic leadership, operational analysis, production monitoring, and data-driven recommendations. Analyze lending production trends, pull-through ratios, application sources, operational performance, and portfolio growth opportunities to identify areas requiring improvement or strategic focus. Provide recommendations to senior leadership regarding operational changes, workflow improvements, staffing needs, product enhancements, promotional opportunities, service strategies, and process efficiencies to support organizational lending goals. Monitor loan application conversion metrics, funded loan ratios, turnaround times, productivity, and member experience trends to identify opportunities for improvement. Coach and develop team on underwriting consistency, operational effectiveness, product knowledge, member experience expectations, and lending best practices. Partner with internal departments to support lending knowledge, workflow alignment, operational consistency, and member experience throughout the lending process. Identify development opportunities and assist in preparing team members for increased responsibilities and future leadership opportunities. Assist with escalated lending decisions, exception requests, member concerns, and complex lending situations while balancing member experience, organizational policy, and risk management. Ensure lending decisions, exception handling, and operational processes are consistently documented and aligned with organizational policies, procedures, and risk tolerance. Partner closely with the Consumer Loan Processing Manager to ensure seamless workflow coordination, efficient handoffs, funding timeliness, and operational consistency throughout the loan lifecycle. Collaborate with Retail Delivery, Digital, Processing, Indirect Lending, Marketing, and other departments to improve workflows, reduce member friction, and enhance the overall lending experience. Participate in cross-functional projects and process improvement initiatives supporting consumer lending efficiency, scalability, and member service. Partner with the Consumer Lending Systems Analyst to identify operational inefficiencies, support workflow enhancements, participate in user acceptance testing, and assist with implementation and adoption of lending technology initiatives. Provide operational input and feedback regarding loan origination systems, workflow tools, automation opportunities, and process improvements. Monitor and manage departmental performance metrics including funded loan volume, application conversion, approval ratios, turnaround times, productivity, service standards, member experience, and portfolio trends. Utilize production reporting and operational analytics to identify performance gaps, process inefficiencies, and opportunities for growth, operational improvement, and enhanced member experience. Utilize reporting and analytics to identify trends, improve operational performance, and support strategic decision-making. Analyze lending performance, portfolio trends, operational data, and member experience feedback to identify opportunities for growth and improvement. Support strategic lending initiatives, promotional campaigns, and market growth efforts in partnership with senior leadership and marketing. Maintain and improve member service by ensuring inquiries, applications, and member issues are handled professionally, consistently, and promptly. Conduct quality reviews and audits to ensure lending accuracy, operational consistency, compliance, and proper documentation. Stay up to date on industry trends, lending laws, operational best practices, and product innovations to recommend improvements and new opportunities. Assist in budgeting, forecasting, and strategic planning for the consumer lending division. Work collaboratively with third-party vendors, partners, and internal stakeholders to support lending operations and organizational initiatives. Oversee the processing and management of title work, loan payoffs, release of liens, and UCC filings. Promote a positive team environment, encouraging collaboration and high-quality service. Ensure employees have the tools, materials, and training necessary for success. Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary. Must ensure subordinates are also compliant with such laws and regulations. Must be bondable. Perform other duties as assigned. Requirements: Education & Qualifications Bachelor's degree in Finance, Business Administration, or related field; or equivalent work experience. 3 to 5 years of previous consumer lending experience with a proven performance record, with leadership or management experience preferred. Strong understanding of consumer lending regulations, underwriting principles, operational workflows, and member service expectations. Experience leading teams in a fast-paced lending environment focused on balancing growth, service, operational efficiency, and risk management. Experience working with loan origination systems, workflow automation, reporting tools, and lending technology platforms preferred. Strong communication, coaching, organizational leadership, and relationship-building skills. Ability to analyze operational data and utilize reporting to drive performance improvements and strategic decision-making. Candidate must have a thorough understanding of the Loan Policy and Guidelines. Candidate must be knowledgeable of Credit Unions product and services and demonstrate the ability to cross-sell and build deeper relationships with our membership. This position requires an understanding of basic computer skills including Microsoft 365 suite applications. Skills and Abilities Strong leadership and management skills with the ability to motivate, coach, and develop high-performing teams. Strong analytical and organizational skills with the ability to evaluate operational performance and make data-driven decisions. Exceptional problem-solving skills with a solution-oriented mindset. Detail-oriented with a strong focus on operational consistency, compliance, and member experience. Ability to handle multiple priorities in a fast-paced environment while meeting deadlines. Strong interpersonal, verbal, and written communication skills. Ability to build collaborative relationships across departments and effectively navigate operational challenges. Presents a positive and professional image to members and team members through effective and courteous verbal and written communications. . click apply for full job details
Description: Division: Optical Communications As the industry's leader in fiber optic interconnects, SENKO is relentlessly pushing the boundaries of technology. Our dynamic and fast-paced environment fosters a culture of creativity and collaboration, where your ideas can thrive. We partner with the world's most renowned technology giants, shaping the future of connectivity together. At Senko, you'll be part of a team that's passionate about innovation and dedicated to making a global impact. If you're ready to take your career to the next level and be at the forefront of technological advancements, Senko is the place for you. The Business Systems Analyst will work with the Global Project Manager and MIS to develop and maintain the ERP system. Will coordinate system modifications and may perform customization in house to ensure system is meeting business needs. Come and join us on this exciting journey to shape the future of connectivity! Duties and Responsibilities include the following. Other duties may be assigned. Collaborate with key members of global Senko affiliates to clarify and record workflow Understand the current workflow and suggest improvements that can be achieved by utilizing NetSuite functions Evaluate business processes, anticipate requirements, uncovering areas for improvement, and developing and implementing solutions Implement, document and test ERP system as required Gather and document requirements and data for ERP reports in accordance with data governance policies Perform required analysis and if necessary, recommend business intelligence and modeling solutions. Participate and provide insight in discussions to decide key options to be used globally in the NetSuite Answer questions from all departments and resolve issues when needed Conduct meetings and presentations to share ideas and findings Manage projects, develop project plans, and monitor performance. These projects may involve CRM software or another business intelligence software PM19 Requirements: Skills List: Oral & Written Communication Skills Math Aptitude Professionalism Organization Multi-tasking Time Management Decision Making Skills Microsoft Office application Skills Detail oriented Problem Solving Skills Qualifications: Bachelor's Degree required 2-3 years' experience with ERP system implementation and data migration Thorough knowledge of database structure in ERP system High level working knowledge of Microsoft Office (Word, Excel, Outlook, etc.) required Ability to understand workflow and logistics of SCM, Sales and Finance department Benefits Offered: Discretionary Bonus Medical Dental Vision Dependent Care FSA Voluntary Life, Critical Illness and Accident Insurance 401K Legal Services Pet Insurance Financial Wellness 12 Paid Company Holidays per calendar year 2 Floating Holidays PTO Sick time Educational Assistance Program EEO Statement: SENKO Advanced Components, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religious creed, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law (such as cancer), reproductive health decision making, genetic information , or any other characteristic protected by applicable federal, state, or local laws and ordinances. SENKO Advanced Components, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment. The Company will endeavor to make a reasonable accommodation of an otherwise qualified applicant or employee related to an individual's: physical or mental disability; sincerely held religious beliefs and practices; needs as a victim of domestic violence, sex offenses, or stalking; needs related to pregnancy, childbirth, or related medical conditions; and/or any other reason required by applicable law, unless doing so would impose an undue hardship upon the Company's business operations. Any applicant or employee who needs an accommodation to perform the essential functions of the job should contact the Head of Human Resources to request such an accommodation. The individual should specify what accommodation is needed to perform the job and submit supporting documentation explaining the basis for the requested accommodation, to the extent permitted and in accordance with applicable law. The Company will review and analyze the request, including engaging in an interactive process with the employee or applicant, to identify if such an accommodation can be made. The Company will evaluate requested accommodations, and as appropriate identify other possible accommodations, if any. The individual will be notified of the Company's decision within a reasonable period. The Company treats all medical information submitted as part of the accommodation process in a confidential manner. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of the Head of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact the Head of Human Resources. To ensure our workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy. Compensation details: 0 Yearly Salary PI1cbd33d20af7-7983
08/05/2026
Full time
Description: Division: Optical Communications As the industry's leader in fiber optic interconnects, SENKO is relentlessly pushing the boundaries of technology. Our dynamic and fast-paced environment fosters a culture of creativity and collaboration, where your ideas can thrive. We partner with the world's most renowned technology giants, shaping the future of connectivity together. At Senko, you'll be part of a team that's passionate about innovation and dedicated to making a global impact. If you're ready to take your career to the next level and be at the forefront of technological advancements, Senko is the place for you. The Business Systems Analyst will work with the Global Project Manager and MIS to develop and maintain the ERP system. Will coordinate system modifications and may perform customization in house to ensure system is meeting business needs. Come and join us on this exciting journey to shape the future of connectivity! Duties and Responsibilities include the following. Other duties may be assigned. Collaborate with key members of global Senko affiliates to clarify and record workflow Understand the current workflow and suggest improvements that can be achieved by utilizing NetSuite functions Evaluate business processes, anticipate requirements, uncovering areas for improvement, and developing and implementing solutions Implement, document and test ERP system as required Gather and document requirements and data for ERP reports in accordance with data governance policies Perform required analysis and if necessary, recommend business intelligence and modeling solutions. Participate and provide insight in discussions to decide key options to be used globally in the NetSuite Answer questions from all departments and resolve issues when needed Conduct meetings and presentations to share ideas and findings Manage projects, develop project plans, and monitor performance. These projects may involve CRM software or another business intelligence software PM19 Requirements: Skills List: Oral & Written Communication Skills Math Aptitude Professionalism Organization Multi-tasking Time Management Decision Making Skills Microsoft Office application Skills Detail oriented Problem Solving Skills Qualifications: Bachelor's Degree required 2-3 years' experience with ERP system implementation and data migration Thorough knowledge of database structure in ERP system High level working knowledge of Microsoft Office (Word, Excel, Outlook, etc.) required Ability to understand workflow and logistics of SCM, Sales and Finance department Benefits Offered: Discretionary Bonus Medical Dental Vision Dependent Care FSA Voluntary Life, Critical Illness and Accident Insurance 401K Legal Services Pet Insurance Financial Wellness 12 Paid Company Holidays per calendar year 2 Floating Holidays PTO Sick time Educational Assistance Program EEO Statement: SENKO Advanced Components, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religious creed, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law (such as cancer), reproductive health decision making, genetic information , or any other characteristic protected by applicable federal, state, or local laws and ordinances. SENKO Advanced Components, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment. The Company will endeavor to make a reasonable accommodation of an otherwise qualified applicant or employee related to an individual's: physical or mental disability; sincerely held religious beliefs and practices; needs as a victim of domestic violence, sex offenses, or stalking; needs related to pregnancy, childbirth, or related medical conditions; and/or any other reason required by applicable law, unless doing so would impose an undue hardship upon the Company's business operations. Any applicant or employee who needs an accommodation to perform the essential functions of the job should contact the Head of Human Resources to request such an accommodation. The individual should specify what accommodation is needed to perform the job and submit supporting documentation explaining the basis for the requested accommodation, to the extent permitted and in accordance with applicable law. The Company will review and analyze the request, including engaging in an interactive process with the employee or applicant, to identify if such an accommodation can be made. The Company will evaluate requested accommodations, and as appropriate identify other possible accommodations, if any. The individual will be notified of the Company's decision within a reasonable period. The Company treats all medical information submitted as part of the accommodation process in a confidential manner. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of the Head of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact the Head of Human Resources. To ensure our workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy. Compensation details: 0 Yearly Salary PI1cbd33d20af7-7983
Hershey Entertainment & Resorts Company
Hershey, Pennsylvania
Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School. The Payroll Systems Analyst assists with System Administration for all payroll and timekeeping platforms. This role ensures that the technical infrastructure accurately reflects organizational policies, the organization's business structure, union contracts, and compliance with tax laws. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): Execute end-to-end payroll processing, including data validation, variance analysis, and timely distribution of pay. Assist management with special projects and reports as requested utilizing Cognos reporting tools and dataviews including, but not limited to labor, deductions, historical, and forecasted reporting. Collaborate with the payroll processing team to resolve complex payroll inquiries and discrepancies for employees and management. Assist with the functional administration of UKG WFM. Configure system setting, business processes, pay rules, and hyperfinds to support timekeeping, scheduling, and attendance. Identify system bottlenecks, design automated workflows, and eliminate manual payroll workarounds. Lead the user acceptance testing (UAT) and validation of software updates, patches, and tax table changes. Provide necessary data extracts, audit trails, and documentation for internal or external financial audits. Act as Tier 2 technical support for the payroll processing team, working closely with HR, IT, and Finance. Write system guides and train end-users on platform updates. Cross-train within the payroll department to include tip pools, commission calculations, basic timekeeping, and reporting. Perform other duties as assigned Qualifications: Must be 18 years of age or older. Minimum of 3 years of experience in Payroll, or a related industry Bachelor's degree in Accounting, Business Administration, or a related field. Relevant work experience can be substituted for education - 5 years. Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC). Knowledge, Skills, and Abilities: Skilled in the use of Google Suite and Microsoft Office applications, including Excel and Word. Experience working closely with complex payroll systems, such as Workday or UKG system configuration, or HRIS analytics Advanced proficiency in Microsoft products (VLOOKUP/XLOOKUP, Pivot Tables, formulas). Deep understanding of payroll tax compliance, wage-and-hour laws, and payroll accounting principles. Must be able to meet deadlines and multitask with minimal supervision. Must be able to maintain confidentiality of employee and company information. Experience using database reporting tools or writing basic SQL queries preferred Hands-on system implementation or migration experience. Job Demands: While performing the duties of this job, the employee is required to: Standing Occasional ( Walking Occasional ( Sitting Frequent (34-66%) Bending Occasional ( Stooping Occasional ( Hand-Eye Coordination Frequent (34-66%) Finger Dexterity Constant (>67%) Lifting Occasional ( Climbing Stairs Occasional ( This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices). This job regularly requires verbal communication of detailed information to others either by phone or in person. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
08/05/2026
Full time
Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School. The Payroll Systems Analyst assists with System Administration for all payroll and timekeeping platforms. This role ensures that the technical infrastructure accurately reflects organizational policies, the organization's business structure, union contracts, and compliance with tax laws. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): Execute end-to-end payroll processing, including data validation, variance analysis, and timely distribution of pay. Assist management with special projects and reports as requested utilizing Cognos reporting tools and dataviews including, but not limited to labor, deductions, historical, and forecasted reporting. Collaborate with the payroll processing team to resolve complex payroll inquiries and discrepancies for employees and management. Assist with the functional administration of UKG WFM. Configure system setting, business processes, pay rules, and hyperfinds to support timekeeping, scheduling, and attendance. Identify system bottlenecks, design automated workflows, and eliminate manual payroll workarounds. Lead the user acceptance testing (UAT) and validation of software updates, patches, and tax table changes. Provide necessary data extracts, audit trails, and documentation for internal or external financial audits. Act as Tier 2 technical support for the payroll processing team, working closely with HR, IT, and Finance. Write system guides and train end-users on platform updates. Cross-train within the payroll department to include tip pools, commission calculations, basic timekeeping, and reporting. Perform other duties as assigned Qualifications: Must be 18 years of age or older. Minimum of 3 years of experience in Payroll, or a related industry Bachelor's degree in Accounting, Business Administration, or a related field. Relevant work experience can be substituted for education - 5 years. Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC). Knowledge, Skills, and Abilities: Skilled in the use of Google Suite and Microsoft Office applications, including Excel and Word. Experience working closely with complex payroll systems, such as Workday or UKG system configuration, or HRIS analytics Advanced proficiency in Microsoft products (VLOOKUP/XLOOKUP, Pivot Tables, formulas). Deep understanding of payroll tax compliance, wage-and-hour laws, and payroll accounting principles. Must be able to meet deadlines and multitask with minimal supervision. Must be able to maintain confidentiality of employee and company information. Experience using database reporting tools or writing basic SQL queries preferred Hands-on system implementation or migration experience. Job Demands: While performing the duties of this job, the employee is required to: Standing Occasional ( Walking Occasional ( Sitting Frequent (34-66%) Bending Occasional ( Stooping Occasional ( Hand-Eye Coordination Frequent (34-66%) Finger Dexterity Constant (>67%) Lifting Occasional ( Climbing Stairs Occasional ( This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices). This job regularly requires verbal communication of detailed information to others either by phone or in person. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Job Description Job Description Summary: PLEASE NOTE - This is NOT a technical role for a Data Analyst, Data Scientist or someone with an IT background. Candidates MUST have experience in the Market Data realm and be able to administer Market Data contracts. Please read the description before you apply The Market Data Analyst at S4 Market Data will oversee client projects and be responsible for the overall service delivery of our managed services with respective clients. This position will manage market data service inquiries and projects from clients as well as manage a market data administrator within the projects to ensure administrative tasks are being completed in an accurate and timely manner. The ideal candidate will have market data vendor management and administrative experience; sourcing and negotiating contracts, managing procurement/sourcing requests throughout the spend life cycle, speaking with internal business units and stakeholders (legal, finance, IT, etc.) to procure goods/services for our clients. The candidate needs to be located in the US, this is a fully remote position. Responsibilities: Handle day-to-day demand management or vendor management and administrative inquiries from internal business units, including but not limited to; data/sourcing requests, contract negotiation, entitlement administration, exchange reporting, moves/adds/changes requests, inventory management, procurement/legal approval, expense allocation, invoices reconciliation, and spend reporting. Interact with the client's various internal stakeholders and business units; technology, legal, accounting/finance, human resources, and investment managers. Oversee the inventory management process of leavers/joiners, ensure current inventory is accurate and up-to-date. Oversee the reconciliation invoices and validation of monthly allocations/expenses. Conduct monthly/quarterly exchange reporting and ensure exchange policies and data compliance across the client's end-users and applications. Administer their datafeeds (EMRS, DACS, Etc.) Review spend and enact cost savings and avoidance initiatives. Provide respective business units with an overview for their costs; understand their products/services and respond to any inquires as needed. Maintain reports on costs and identify ways to consolidate spend. Conducts regular internal team meetings to report on client SLA's and to ensure all client service deliverables are being met and completed. Qualifications: Bachelor's degree in MIS, Business, or related degree and 3-5 years of relevant experience in financial services or market data. Relevant work experience in consulting is preferred. Experience working with Market Data vendors such as Bloomberg, FactSet, Exchanges (NYSE, ICE, etc.). Knowledge of FITS and MDSL inventory systems is preferred. Excellent communication and project management skills and experience in working closely with internal client business units and senior stakeholders. An entrepreneurial and self-regulating mind-set. Display a high level of time management skills to manage multiple and elaborate requests simultaneously. Have high energy and be a self-starter with the ability to work independently and as part of a team. Powered by JazzHR ADeypxNYkv
08/05/2026
Full time
Job Description Job Description Summary: PLEASE NOTE - This is NOT a technical role for a Data Analyst, Data Scientist or someone with an IT background. Candidates MUST have experience in the Market Data realm and be able to administer Market Data contracts. Please read the description before you apply The Market Data Analyst at S4 Market Data will oversee client projects and be responsible for the overall service delivery of our managed services with respective clients. This position will manage market data service inquiries and projects from clients as well as manage a market data administrator within the projects to ensure administrative tasks are being completed in an accurate and timely manner. The ideal candidate will have market data vendor management and administrative experience; sourcing and negotiating contracts, managing procurement/sourcing requests throughout the spend life cycle, speaking with internal business units and stakeholders (legal, finance, IT, etc.) to procure goods/services for our clients. The candidate needs to be located in the US, this is a fully remote position. Responsibilities: Handle day-to-day demand management or vendor management and administrative inquiries from internal business units, including but not limited to; data/sourcing requests, contract negotiation, entitlement administration, exchange reporting, moves/adds/changes requests, inventory management, procurement/legal approval, expense allocation, invoices reconciliation, and spend reporting. Interact with the client's various internal stakeholders and business units; technology, legal, accounting/finance, human resources, and investment managers. Oversee the inventory management process of leavers/joiners, ensure current inventory is accurate and up-to-date. Oversee the reconciliation invoices and validation of monthly allocations/expenses. Conduct monthly/quarterly exchange reporting and ensure exchange policies and data compliance across the client's end-users and applications. Administer their datafeeds (EMRS, DACS, Etc.) Review spend and enact cost savings and avoidance initiatives. Provide respective business units with an overview for their costs; understand their products/services and respond to any inquires as needed. Maintain reports on costs and identify ways to consolidate spend. Conducts regular internal team meetings to report on client SLA's and to ensure all client service deliverables are being met and completed. Qualifications: Bachelor's degree in MIS, Business, or related degree and 3-5 years of relevant experience in financial services or market data. Relevant work experience in consulting is preferred. Experience working with Market Data vendors such as Bloomberg, FactSet, Exchanges (NYSE, ICE, etc.). Knowledge of FITS and MDSL inventory systems is preferred. Excellent communication and project management skills and experience in working closely with internal client business units and senior stakeholders. An entrepreneurial and self-regulating mind-set. Display a high level of time management skills to manage multiple and elaborate requests simultaneously. Have high energy and be a self-starter with the ability to work independently and as part of a team. Powered by JazzHR ADeypxNYkv
Slick City Franchise Group LLC
Chesterfield, Missouri
Job Description Job Description Job Title : Marketing Data Analyst Compensation : Pay: $70,000 - $98,500 Job Type: Full Time / Exempt Reports to: Chief Marketing Officer Location: Remote (St. Louis/Nashville) Position Summary The Marketing Data Analyst is responsible for consolidating, analyzing, and interpreting marketing and sales data across multiple platforms, vendors, and locations to deliver actionable insights that support business growth. This role serves as the central resource for measuring marketing performance, connecting campaigns and programs to revenue outcomes, and providing reporting that enables data-driven decision-making. This role serves as the central hub for performance insights, connecting marketing efforts to real business outcomes at the location level. The Marketing Data Analyst works closely with internal marketing teams, external agencies, and operational leadership to ensure marketing performance is clearly measured and translated into informed decision-making. This position is ideal for a highly analytical, detail-oriented marketer who enjoys working with complex datasets, multiple vendors, and fast-growing brands, and who can turn messy data into confident strategic insight. Key Responsibilities 1. Executive Reporting & Location-Level Insights Develop and deliver recurring performance reports and dashboards highlighting marketing initiatives, campaigns, and promotions by location. Analyze results at both the corporate and individual location levels to identify insights, trends, opportunities, and risks. Translate complex data into clear insights and recommendations that support strategic marketing decisions. Build and maintain dashboards and recurring reports that combine marketing and sales data. 2. Data Aggregation & Analysis Compile, normalize, and analyze data from multiple sources, including GA4, point-of-sale systems, digital agency reporting, paid media platforms (Google, Meta, TikTok), and email/SMS marketing platforms. Implement and maintain tracking. Ensure data integrity across platforms, tagging systems, and attribution models. Develop processes to improve data visibility, reporting efficiency, and performance measurement. Build reporting frameworks that connect marketing performance with revenue and booking. 3. Program & Promotion Performance Analyze the effectiveness of marketing programs, promotions, and campaigns. Measure campaign impact across ticket sales, birthday parties, group events, memberships, and overall revenue performance. Provide post-campaign reporting and insights to help maximize the impact of future initiatives. 4. Vendor & Agency Management Work closely with multiple marketing agencies and vendors, each with their own reporting methodologies. Evaluate and interpret third-party reports, consolidating key insights into a unified view. Identify gaps, inconsistencies, or inefficiencies in vendor reporting and flag opportunities for improvement. Support ongoing agency coordination and performance optimization 5. Cross-Team Collaboration Partner with social, email/SMS, web, field marketing and operations teams to align data with marketing execution and provide performance insights. Assist with ad hoc analysis related to location performance, promotions, or leadership requests. Qualifications Education: Bachelor's degree in Marketing, Business Analytics, Data Analytics, Statistics, Business Administration or a related field, or an equivalent combination of education and experience. Experience: 3-6 years of experience in marketing analytics, business intelligence, performance marketing, or a related analytical role. Experience collecting, integrating, and analyzing data from multiple sources to support marketing and business decisions Experience building dashboards and data visualizations using Looker Studio, Power BI, Tableau, or similar business intelligence tools. Experience working with point-of-sale (POS) or transactional data; Roller experience is a plus. Experience supporting multi-location, franchise, retail, hospitality, family entertainment, or consumer-facing businesses. Experience connecting marketing performance metrics with revenue, bookings, customer acquisition, and retention data. Experience working with marketing agencies, digital vendors, or external analytics partners preferred. Demonstrated ability to identify trends, optimize campaign performance, and drive measurable business results through data-driven recommendations. Skills & Competencies: Strong proficiency in SQL or other database querying tools for extracting, validating, and analyzing marketing and transactional data. Advanced proficiency in Microsoft Excel or Google Sheets, including pivot tables, advanced formulas, data modeling, and reporting. Proficiency with Google Analytics 4 (GA4), website analytics, paid media platforms (Google Ads, Meta, TikTok), and email/SMS marketing performance reporting. Strong analytical and critical-thinking skills with the ability to transform complex data into clear, actionable recommendations. Excellent organizational, project management, and attention-to-detail skills with the ability to manage multiple priorities in a fast-paced environment. Strong written and verbal communication skills with the ability to present findings to cross-functional teams and executive leadership. Self-motivated with a continuous improvement mindset and the ability to work independently while collaborating effectively across departments. Core Competencies Business Intelligence - Translates complex marketing, operational, and financial data into actionable insights that support business decisions. Strategic Thinking - Connects marketing performance metrics to broader business objectives, identifying opportunities to improve revenue, guest acquisition, and retention. Analytical Problem Solving - Uses critical thinking and data-driven methodologies to identify trends, diagnose issues, and recommend effective solutions. Business Acumen - Understands how marketing initiatives influence guest behavior, operational performance, and overall business results. Continuous Improvement - Evaluates reporting processes, measurement strategies, and analytics tools to improve efficiency and business insight. Attention to Detail - Maintains a high level of accuracy while managing large datasets, validating information, and ensuring reporting integrity. Ownership & Accountability - Takes responsibility for data accuracy, reporting quality, and delivering timely insights that support organizational success. Data Storytelling - Presents complex findings in a clear, concise, and compelling manner tailored to diverse audiences, including senior leadership. Physical Requirements Ability to sit for extended periods while working at a computer. Must be able to lift and move up to 25 lbs. (marketing materials or equipment). Frequent use of standard office equipment, including computer and telephone. Ability to travel up to 10-15% as business needs require. Work Schedule This is a full-time, exempt position with a standard Monday through Friday schedule. Flexibility is required to support business priorities, reporting deadlines, marketing initiatives, campaign launches, special events and other operational needs as necessary. Benefits 401(k) with company match Health, dental, and vision insurance Paid time off and holiday pay Professional development opportunities Flexible schedule to support work-life balance FREE park admission, plus discounts on food and retail. Opportunities to grow with Slick City through training and career advancement. About Slick City Action Park Slick City Action Park is the world's first and only indoor slide and action sports park designed for all ages. We're redefining family entertainment by combining massive slides, sport courts, and thrilling attractions into one high-energy destination. With locations expanding nationwide, Slick City is built on innovation, inclusivity, and creating safe, adrenaline-filled fun for every guest.
08/05/2026
Full time
Job Description Job Description Job Title : Marketing Data Analyst Compensation : Pay: $70,000 - $98,500 Job Type: Full Time / Exempt Reports to: Chief Marketing Officer Location: Remote (St. Louis/Nashville) Position Summary The Marketing Data Analyst is responsible for consolidating, analyzing, and interpreting marketing and sales data across multiple platforms, vendors, and locations to deliver actionable insights that support business growth. This role serves as the central resource for measuring marketing performance, connecting campaigns and programs to revenue outcomes, and providing reporting that enables data-driven decision-making. This role serves as the central hub for performance insights, connecting marketing efforts to real business outcomes at the location level. The Marketing Data Analyst works closely with internal marketing teams, external agencies, and operational leadership to ensure marketing performance is clearly measured and translated into informed decision-making. This position is ideal for a highly analytical, detail-oriented marketer who enjoys working with complex datasets, multiple vendors, and fast-growing brands, and who can turn messy data into confident strategic insight. Key Responsibilities 1. Executive Reporting & Location-Level Insights Develop and deliver recurring performance reports and dashboards highlighting marketing initiatives, campaigns, and promotions by location. Analyze results at both the corporate and individual location levels to identify insights, trends, opportunities, and risks. Translate complex data into clear insights and recommendations that support strategic marketing decisions. Build and maintain dashboards and recurring reports that combine marketing and sales data. 2. Data Aggregation & Analysis Compile, normalize, and analyze data from multiple sources, including GA4, point-of-sale systems, digital agency reporting, paid media platforms (Google, Meta, TikTok), and email/SMS marketing platforms. Implement and maintain tracking. Ensure data integrity across platforms, tagging systems, and attribution models. Develop processes to improve data visibility, reporting efficiency, and performance measurement. Build reporting frameworks that connect marketing performance with revenue and booking. 3. Program & Promotion Performance Analyze the effectiveness of marketing programs, promotions, and campaigns. Measure campaign impact across ticket sales, birthday parties, group events, memberships, and overall revenue performance. Provide post-campaign reporting and insights to help maximize the impact of future initiatives. 4. Vendor & Agency Management Work closely with multiple marketing agencies and vendors, each with their own reporting methodologies. Evaluate and interpret third-party reports, consolidating key insights into a unified view. Identify gaps, inconsistencies, or inefficiencies in vendor reporting and flag opportunities for improvement. Support ongoing agency coordination and performance optimization 5. Cross-Team Collaboration Partner with social, email/SMS, web, field marketing and operations teams to align data with marketing execution and provide performance insights. Assist with ad hoc analysis related to location performance, promotions, or leadership requests. Qualifications Education: Bachelor's degree in Marketing, Business Analytics, Data Analytics, Statistics, Business Administration or a related field, or an equivalent combination of education and experience. Experience: 3-6 years of experience in marketing analytics, business intelligence, performance marketing, or a related analytical role. Experience collecting, integrating, and analyzing data from multiple sources to support marketing and business decisions Experience building dashboards and data visualizations using Looker Studio, Power BI, Tableau, or similar business intelligence tools. Experience working with point-of-sale (POS) or transactional data; Roller experience is a plus. Experience supporting multi-location, franchise, retail, hospitality, family entertainment, or consumer-facing businesses. Experience connecting marketing performance metrics with revenue, bookings, customer acquisition, and retention data. Experience working with marketing agencies, digital vendors, or external analytics partners preferred. Demonstrated ability to identify trends, optimize campaign performance, and drive measurable business results through data-driven recommendations. Skills & Competencies: Strong proficiency in SQL or other database querying tools for extracting, validating, and analyzing marketing and transactional data. Advanced proficiency in Microsoft Excel or Google Sheets, including pivot tables, advanced formulas, data modeling, and reporting. Proficiency with Google Analytics 4 (GA4), website analytics, paid media platforms (Google Ads, Meta, TikTok), and email/SMS marketing performance reporting. Strong analytical and critical-thinking skills with the ability to transform complex data into clear, actionable recommendations. Excellent organizational, project management, and attention-to-detail skills with the ability to manage multiple priorities in a fast-paced environment. Strong written and verbal communication skills with the ability to present findings to cross-functional teams and executive leadership. Self-motivated with a continuous improvement mindset and the ability to work independently while collaborating effectively across departments. Core Competencies Business Intelligence - Translates complex marketing, operational, and financial data into actionable insights that support business decisions. Strategic Thinking - Connects marketing performance metrics to broader business objectives, identifying opportunities to improve revenue, guest acquisition, and retention. Analytical Problem Solving - Uses critical thinking and data-driven methodologies to identify trends, diagnose issues, and recommend effective solutions. Business Acumen - Understands how marketing initiatives influence guest behavior, operational performance, and overall business results. Continuous Improvement - Evaluates reporting processes, measurement strategies, and analytics tools to improve efficiency and business insight. Attention to Detail - Maintains a high level of accuracy while managing large datasets, validating information, and ensuring reporting integrity. Ownership & Accountability - Takes responsibility for data accuracy, reporting quality, and delivering timely insights that support organizational success. Data Storytelling - Presents complex findings in a clear, concise, and compelling manner tailored to diverse audiences, including senior leadership. Physical Requirements Ability to sit for extended periods while working at a computer. Must be able to lift and move up to 25 lbs. (marketing materials or equipment). Frequent use of standard office equipment, including computer and telephone. Ability to travel up to 10-15% as business needs require. Work Schedule This is a full-time, exempt position with a standard Monday through Friday schedule. Flexibility is required to support business priorities, reporting deadlines, marketing initiatives, campaign launches, special events and other operational needs as necessary. Benefits 401(k) with company match Health, dental, and vision insurance Paid time off and holiday pay Professional development opportunities Flexible schedule to support work-life balance FREE park admission, plus discounts on food and retail. Opportunities to grow with Slick City through training and career advancement. About Slick City Action Park Slick City Action Park is the world's first and only indoor slide and action sports park designed for all ages. We're redefining family entertainment by combining massive slides, sport courts, and thrilling attractions into one high-energy destination. With locations expanding nationwide, Slick City is built on innovation, inclusivity, and creating safe, adrenaline-filled fun for every guest.
Senior Lead AI Engineer (MLXT) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. As a Senior Lead AI Engineer, you will drive critical technical initiatives that shape the future of enterprise AIML infrastructure targeted to transform the business analysis experience in a highly regulated environment. You will play a pivotal role in modernizing our core Analyst & AIML workflow orchestration layer and user interface, integrating frontier generative AI capabilities and self-serve tooling to enable no-code/low-code, well-governed model development for business domain experts. In this role, you will: Modernize Workflows: Advance the orchestration layer and UI with generative AI capabilities and self-serve tooling to democratize AI development through governed, low-code/no-code tools for business domain experts. Build Agentic-Driven Infrastructure: Modernize our platform services with agentic infrastructure that is reliable, scalable, secure, and seamlessly adheres to enterprise guardrails. Drive AutoML Innovation: Scale enterprise-grade managed AutoML offerings for tabular and time-series data to radically reduce solution time-to-market from weeks to days. Engineer AI-Driven Controls: Evolve the core component marketplace by engineering cutting-edge, automated governance frameworks The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Francisco, CA: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
08/05/2026
Full time
Senior Lead AI Engineer (MLXT) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. As a Senior Lead AI Engineer, you will drive critical technical initiatives that shape the future of enterprise AIML infrastructure targeted to transform the business analysis experience in a highly regulated environment. You will play a pivotal role in modernizing our core Analyst & AIML workflow orchestration layer and user interface, integrating frontier generative AI capabilities and self-serve tooling to enable no-code/low-code, well-governed model development for business domain experts. In this role, you will: Modernize Workflows: Advance the orchestration layer and UI with generative AI capabilities and self-serve tooling to democratize AI development through governed, low-code/no-code tools for business domain experts. Build Agentic-Driven Infrastructure: Modernize our platform services with agentic infrastructure that is reliable, scalable, secure, and seamlessly adheres to enterprise guardrails. Drive AutoML Innovation: Scale enterprise-grade managed AutoML offerings for tabular and time-series data to radically reduce solution time-to-market from weeks to days. Engineer AI-Driven Controls: Evolve the core component marketplace by engineering cutting-edge, automated governance frameworks The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Francisco, CA: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Job Description Job Description Summary: PLEASE NOTE - This is NOT a technical role for a Data Analyst, Data Scientist or someone with an IT background. Candidates MUST have experience in the Market Data realm and be able to administer Market Data contracts. Please read the description before you apply The Market Data Analyst at S4 Market Data will oversee client projects and be responsible for the overall service delivery of our managed services with respective clients. This position will manage market data service inquiries and projects from clients as well as manage a market data administrator within the projects to ensure administrative tasks are being completed in an accurate and timely manner. The ideal candidate will have market data vendor management and administrative experience; sourcing and negotiating contracts, managing procurement/sourcing requests throughout the spend life cycle, speaking with internal business units and stakeholders (legal, finance, IT, etc.) to procure goods/services for our clients. The candidate needs to be located in the US, this is a fully remote position. Responsibilities: Handle day-to-day demand management or vendor management and administrative inquiries from internal business units, including but not limited to; data/sourcing requests, contract negotiation, entitlement administration, exchange reporting, moves/adds/changes requests, inventory management, procurement/legal approval, expense allocation, invoices reconciliation, and spend reporting. Interact with the client's various internal stakeholders and business units; technology, legal, accounting/finance, human resources, and investment managers. Oversee the inventory management process of leavers/joiners, ensure current inventory is accurate and up-to-date. Oversee the reconciliation invoices and validation of monthly allocations/expenses. Conduct monthly/quarterly exchange reporting and ensure exchange policies and data compliance across the client's end-users and applications. Administer their datafeeds (EMRS, DACS, Etc.) Review spend and enact cost savings and avoidance initiatives. Provide respective business units with an overview for their costs; understand their products/services and respond to any inquires as needed. Maintain reports on costs and identify ways to consolidate spend. Conducts regular internal team meetings to report on client SLA's and to ensure all client service deliverables are being met and completed. Qualifications: Bachelor's degree in MIS, Business, or related degree and 3-5 years of relevant experience in financial services or market data. Relevant work experience in consulting is preferred. Experience working with Market Data vendors such as Bloomberg, FactSet, Exchanges (NYSE, ICE, etc.). Knowledge of FITS and MDSL inventory systems is preferred. Excellent communication and project management skills and experience in working closely with internal client business units and senior stakeholders. An entrepreneurial and self-regulating mind-set. Display a high level of time management skills to manage multiple and elaborate requests simultaneously. Have high energy and be a self-starter with the ability to work independently and as part of a team. Powered by JazzHR CqzWdPMF1h
08/05/2026
Full time
Job Description Job Description Summary: PLEASE NOTE - This is NOT a technical role for a Data Analyst, Data Scientist or someone with an IT background. Candidates MUST have experience in the Market Data realm and be able to administer Market Data contracts. Please read the description before you apply The Market Data Analyst at S4 Market Data will oversee client projects and be responsible for the overall service delivery of our managed services with respective clients. This position will manage market data service inquiries and projects from clients as well as manage a market data administrator within the projects to ensure administrative tasks are being completed in an accurate and timely manner. The ideal candidate will have market data vendor management and administrative experience; sourcing and negotiating contracts, managing procurement/sourcing requests throughout the spend life cycle, speaking with internal business units and stakeholders (legal, finance, IT, etc.) to procure goods/services for our clients. The candidate needs to be located in the US, this is a fully remote position. Responsibilities: Handle day-to-day demand management or vendor management and administrative inquiries from internal business units, including but not limited to; data/sourcing requests, contract negotiation, entitlement administration, exchange reporting, moves/adds/changes requests, inventory management, procurement/legal approval, expense allocation, invoices reconciliation, and spend reporting. Interact with the client's various internal stakeholders and business units; technology, legal, accounting/finance, human resources, and investment managers. Oversee the inventory management process of leavers/joiners, ensure current inventory is accurate and up-to-date. Oversee the reconciliation invoices and validation of monthly allocations/expenses. Conduct monthly/quarterly exchange reporting and ensure exchange policies and data compliance across the client's end-users and applications. Administer their datafeeds (EMRS, DACS, Etc.) Review spend and enact cost savings and avoidance initiatives. Provide respective business units with an overview for their costs; understand their products/services and respond to any inquires as needed. Maintain reports on costs and identify ways to consolidate spend. Conducts regular internal team meetings to report on client SLA's and to ensure all client service deliverables are being met and completed. Qualifications: Bachelor's degree in MIS, Business, or related degree and 3-5 years of relevant experience in financial services or market data. Relevant work experience in consulting is preferred. Experience working with Market Data vendors such as Bloomberg, FactSet, Exchanges (NYSE, ICE, etc.). Knowledge of FITS and MDSL inventory systems is preferred. Excellent communication and project management skills and experience in working closely with internal client business units and senior stakeholders. An entrepreneurial and self-regulating mind-set. Display a high level of time management skills to manage multiple and elaborate requests simultaneously. Have high energy and be a self-starter with the ability to work independently and as part of a team. Powered by JazzHR CqzWdPMF1h
Date Posted: 2026-07-30 Country: United States of America Location: US-MA-TEWKSBURY-TB2 50 Apple Hill Dr SUDBURY BLDG, Tewksbury Tb2 200 Sudbury Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Systems Engineering and Test Capabilities (SE&TC) Discipline organization is the central focus for Mission Systems Integration activities within Raytheon, responsible for defining customer needs, functional and product architecture, requirements definition and decomposition, Model Based Systems Engineering (MBSE), system performance, System Security Engineering (SSE), integration and system level testing, identifying and resolving hardware, software, and networking issues, and developing automated or operator-driven tests in support of system-level integration, verification and validation. Within SE&TC, Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time. Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers. Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation. Our focus area is product support, including the following disciplines: Logistics, Technical Manuals, Training, Reliability, Maintainability, Supportability and Repair. What You Will Do : As a Sustainment Data Analyst, you'll be assigned to one or more LTAMDS or IRAD programs and will be responsible for providing innovative and trusted solutions that optimize the efficiency and effectiveness of the Land and Air Defense products and services over their life cycle. You'll accomplish this mission by leveraging existing and new capabilities being developed within sustainment and by working with the following entities: Systems, Software and Hardware design organizations Engineering Cross Product Teams (CPTs) LTAMDS Integrated Product Teams (IPTs) Chief Engineers, Program Directors and Program Managers National and International Customers Domestic and International Travel May Be Required This position will be based in Tewksbury, MA. What You Will Do: Responsibilities include the following: Manage highly agile teams (5-10 employees) Develop Long-Term Roadmaps for technology development Support of Open source and FOSS integration with D4 data pipeline Development capabilities in alignment with modern programming languages Support and manage projects ranging from Small to Large scale investment Balance project budget up to 750K+ in cost Qualifications You Must Have: Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM preferred) and a minimum of 8 years of prior engineering experience or equivalent experience. Experience of Agile development Product lead Experience Qualifications We Prefer: Experience using program management tools such as Earned Value Management System (EVMS) or similar tools Ability to lead, along with peers, the development of long-range plans to capitalize on future opportunities Ability to overcome obstacles and negotiate change Demonstrated comprehensive planning skills with the ability to analyze technical and financial data and reports Exceptional judgment and decision-making A candidate who demonstrates initiative, quickly learns processes, and is capable of independently managing tasks and driving them to completion What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
08/05/2026
Full time
Date Posted: 2026-07-30 Country: United States of America Location: US-MA-TEWKSBURY-TB2 50 Apple Hill Dr SUDBURY BLDG, Tewksbury Tb2 200 Sudbury Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Systems Engineering and Test Capabilities (SE&TC) Discipline organization is the central focus for Mission Systems Integration activities within Raytheon, responsible for defining customer needs, functional and product architecture, requirements definition and decomposition, Model Based Systems Engineering (MBSE), system performance, System Security Engineering (SSE), integration and system level testing, identifying and resolving hardware, software, and networking issues, and developing automated or operator-driven tests in support of system-level integration, verification and validation. Within SE&TC, Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time. Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers. Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation. Our focus area is product support, including the following disciplines: Logistics, Technical Manuals, Training, Reliability, Maintainability, Supportability and Repair. What You Will Do : As a Sustainment Data Analyst, you'll be assigned to one or more LTAMDS or IRAD programs and will be responsible for providing innovative and trusted solutions that optimize the efficiency and effectiveness of the Land and Air Defense products and services over their life cycle. You'll accomplish this mission by leveraging existing and new capabilities being developed within sustainment and by working with the following entities: Systems, Software and Hardware design organizations Engineering Cross Product Teams (CPTs) LTAMDS Integrated Product Teams (IPTs) Chief Engineers, Program Directors and Program Managers National and International Customers Domestic and International Travel May Be Required This position will be based in Tewksbury, MA. What You Will Do: Responsibilities include the following: Manage highly agile teams (5-10 employees) Develop Long-Term Roadmaps for technology development Support of Open source and FOSS integration with D4 data pipeline Development capabilities in alignment with modern programming languages Support and manage projects ranging from Small to Large scale investment Balance project budget up to 750K+ in cost Qualifications You Must Have: Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM preferred) and a minimum of 8 years of prior engineering experience or equivalent experience. Experience of Agile development Product lead Experience Qualifications We Prefer: Experience using program management tools such as Earned Value Management System (EVMS) or similar tools Ability to lead, along with peers, the development of long-range plans to capitalize on future opportunities Ability to overcome obstacles and negotiate change Demonstrated comprehensive planning skills with the ability to analyze technical and financial data and reports Exceptional judgment and decision-making A candidate who demonstrates initiative, quickly learns processes, and is capable of independently managing tasks and driving them to completion What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Resource Operations Analyst location: PORTLAND, OR, US, 97232 Company: PacifiCorp Power Your Greatness PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging. General Purpose Provide operational, analytical, technical, and leadership support for PacifiCorp's generation portfolio through resource planning, generation scheduling, outage coordination, and market participation activities. Depending on the level, responsibilities range from independently performing and coordinating activities that support the reliable and efficient operation of thermal, hydro, renewable, and energy storage resources to leading resource planning initiatives, providing technical guidance, strengthening organizational capability, and driving continuous improvement through collaboration, knowledge sharing, and operational excellence. Responsibilities Independently perform generation scheduling, outage coordination, and operating plan development for thermal, hydro, renewable, and energy storage resources. Coordinate with internal and external stakeholders, including Generation, Trading, Transmission, PMO, and other operational groups, to support resource planning and operational activities. Coordinate PacifiCorp's participation in EDAM and other organized markets through operational coordination and maintenance of CAISO Master File (GRDT) and resource registration data. Analyze operational data and develop reports, metrics, recommendations, and operational insights to support operational decision-making and business objectives. Develop and maintain operational procedures, documentation, job aids, and process standards that promote consistent and reliable operations. Maintain proficiency in resource planning processes, systems, and operational practices while supporting cross-training, knowledge sharing, and consistent operational execution. Identify and implement process improvements that enhance operational efficiency, standardization, and reliability. Exercise sound judgment and make independent operational decisions within established procedures and authority. Provide rotating on-call, after-hours, weekend, holiday, or emergency operational support as required. In addition, the responsibilities at the Senior Resource Operations Analyst level include: Lead generation scheduling, outage coordination, and operating plan development for thermal, hydro, renewable, and energy storage resources. Provide technical and operational guidance to internal and external stakeholders, including Generation, Trading, Transmission, PMO, and other operational groups, to support resource planning and operational activities. Lead operational readiness for PacifiCorp's participation in EDAM and other organized markets through oversight of CAISO Master File (GRDT) and resource registration activities. Analyze operational data and develop reports, metrics, operational insights, and strategic recommendations that support generation portfolio management, operational decision-making, and risk management. Lead the development, maintenance, and continuous improvement of operational procedures, documentation, job aids, and process standards to strengthen operational consistency, knowledge retention, organizational resilience, and long-term operational capability Provide technical leadership across PacifiCorp's generation portfolio by mentoring team members, promoting knowledge sharing, supporting cross-training, and strengthening organizational capability within resource planning functions. Lead process improvement initiatives that enhance generation portfolio management, operational efficiency, standardization, and organizational capability. Provide technical guidance and exercise sound judgment in complex operational situations to support safe, reliable, and efficient generation portfolio management. Provide leadership and technical support during rotating on-call, after-hours, weekend, holiday, or emergency operational situations as required. Requirements Bachelor's degree in Engineering, Physical Science, Mathematics, Business, or related discipline; or an equivalent combination of education and relevant experience. Three years of progressively responsible experience in resource planning, utility operations, energy markets, engineering, data analysis, business operations, or a related field with demonstrated ability to independently perform operational responsibilities. Demonstrated analytical, organizational, communication, and problem-solving skills with the ability to independently manage priorities, adapt to changing operational conditions, and perform assigned responsibilities. Working knowledge of utility operations, resource planning, organized markets, or related operational processes. Demonstrated ability to learn new technologies, systems, and operational processes and adapt to changing business and operational requirements. In addition, the requirements at the Senior Resource Operations Analyst level include: Five or more years of progressively responsible experience in resource planning, utility operations, energy markets, engineering, data analysis, business operations, or a related field with demonstrated ability to provide technical leadership, lead operational initiatives, and develop others. Demonstrated leadership, analytical, communication, mentoring, decision-making, and organizational skills with the ability to lead complex operational initiatives and strengthen organizational capability. Demonstrated knowledge of utility operations, generation portfolio management, organized markets, and applicable regulatory requirements. Preferences Experience in electric utility operations, resource planning, generation scheduling, energy markets, or related industries. Experience with data analysis, reporting, or operational software such as Microsoft Excel, Power BI, SQL, Python, or similar analytical tools. Knowledge of organized electricity markets, resource registration, or market participation processes (e.g., EDAM, CAISO, EIM). Experience supporting process improvement, operational standardization, documentation, project coordination, or cross-functional initiatives. Experience developing operational documentation, training materials, or standardized procedures that support knowledge sharing and consistent operations. This position is posted at two levels and will be filled at the level that commensurate with the successful candidate's applicable skills and experience. Benefits At PacifiCorp, we understand that living a healthy lifestyle isn't just about your physical health - your mental, financial, and social wellbeing also play an important role. That's why we offer a wide range of benefits designed to help you live a more balanced lifestyle Our Benefits include: Medical, dental, and vision insurance 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute. Life insurance Additional voluntary benefits, including pet insurance Tuition Assistance Mass Transit Pass for employees in our Portland and Salt Lake City Offices. Work Life Balance: Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union) Paid short-term disability leave and long-term disability insurance Paid Parental Leave Paid Bereavement Leave Employee Assistance Program supporting mental and emotional wellbeing For more information, please visit: Additional Information Req Id: 114862 Company Code: PacifiCorp Primary Location: PORTLAND, OR Department: Power Supply Schedule: Full Time, 100% onsite Hiring Range: $77,200 - $122,100 Employees must be able to perform the essential functions of the position with or without accommodation. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations. Nearest Major Market: Portland Oregon . click apply for full job details
08/05/2026
Full time
Resource Operations Analyst location: PORTLAND, OR, US, 97232 Company: PacifiCorp Power Your Greatness PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging. General Purpose Provide operational, analytical, technical, and leadership support for PacifiCorp's generation portfolio through resource planning, generation scheduling, outage coordination, and market participation activities. Depending on the level, responsibilities range from independently performing and coordinating activities that support the reliable and efficient operation of thermal, hydro, renewable, and energy storage resources to leading resource planning initiatives, providing technical guidance, strengthening organizational capability, and driving continuous improvement through collaboration, knowledge sharing, and operational excellence. Responsibilities Independently perform generation scheduling, outage coordination, and operating plan development for thermal, hydro, renewable, and energy storage resources. Coordinate with internal and external stakeholders, including Generation, Trading, Transmission, PMO, and other operational groups, to support resource planning and operational activities. Coordinate PacifiCorp's participation in EDAM and other organized markets through operational coordination and maintenance of CAISO Master File (GRDT) and resource registration data. Analyze operational data and develop reports, metrics, recommendations, and operational insights to support operational decision-making and business objectives. Develop and maintain operational procedures, documentation, job aids, and process standards that promote consistent and reliable operations. Maintain proficiency in resource planning processes, systems, and operational practices while supporting cross-training, knowledge sharing, and consistent operational execution. Identify and implement process improvements that enhance operational efficiency, standardization, and reliability. Exercise sound judgment and make independent operational decisions within established procedures and authority. Provide rotating on-call, after-hours, weekend, holiday, or emergency operational support as required. In addition, the responsibilities at the Senior Resource Operations Analyst level include: Lead generation scheduling, outage coordination, and operating plan development for thermal, hydro, renewable, and energy storage resources. Provide technical and operational guidance to internal and external stakeholders, including Generation, Trading, Transmission, PMO, and other operational groups, to support resource planning and operational activities. Lead operational readiness for PacifiCorp's participation in EDAM and other organized markets through oversight of CAISO Master File (GRDT) and resource registration activities. Analyze operational data and develop reports, metrics, operational insights, and strategic recommendations that support generation portfolio management, operational decision-making, and risk management. Lead the development, maintenance, and continuous improvement of operational procedures, documentation, job aids, and process standards to strengthen operational consistency, knowledge retention, organizational resilience, and long-term operational capability Provide technical leadership across PacifiCorp's generation portfolio by mentoring team members, promoting knowledge sharing, supporting cross-training, and strengthening organizational capability within resource planning functions. Lead process improvement initiatives that enhance generation portfolio management, operational efficiency, standardization, and organizational capability. Provide technical guidance and exercise sound judgment in complex operational situations to support safe, reliable, and efficient generation portfolio management. Provide leadership and technical support during rotating on-call, after-hours, weekend, holiday, or emergency operational situations as required. Requirements Bachelor's degree in Engineering, Physical Science, Mathematics, Business, or related discipline; or an equivalent combination of education and relevant experience. Three years of progressively responsible experience in resource planning, utility operations, energy markets, engineering, data analysis, business operations, or a related field with demonstrated ability to independently perform operational responsibilities. Demonstrated analytical, organizational, communication, and problem-solving skills with the ability to independently manage priorities, adapt to changing operational conditions, and perform assigned responsibilities. Working knowledge of utility operations, resource planning, organized markets, or related operational processes. Demonstrated ability to learn new technologies, systems, and operational processes and adapt to changing business and operational requirements. In addition, the requirements at the Senior Resource Operations Analyst level include: Five or more years of progressively responsible experience in resource planning, utility operations, energy markets, engineering, data analysis, business operations, or a related field with demonstrated ability to provide technical leadership, lead operational initiatives, and develop others. Demonstrated leadership, analytical, communication, mentoring, decision-making, and organizational skills with the ability to lead complex operational initiatives and strengthen organizational capability. Demonstrated knowledge of utility operations, generation portfolio management, organized markets, and applicable regulatory requirements. Preferences Experience in electric utility operations, resource planning, generation scheduling, energy markets, or related industries. Experience with data analysis, reporting, or operational software such as Microsoft Excel, Power BI, SQL, Python, or similar analytical tools. Knowledge of organized electricity markets, resource registration, or market participation processes (e.g., EDAM, CAISO, EIM). Experience supporting process improvement, operational standardization, documentation, project coordination, or cross-functional initiatives. Experience developing operational documentation, training materials, or standardized procedures that support knowledge sharing and consistent operations. This position is posted at two levels and will be filled at the level that commensurate with the successful candidate's applicable skills and experience. Benefits At PacifiCorp, we understand that living a healthy lifestyle isn't just about your physical health - your mental, financial, and social wellbeing also play an important role. That's why we offer a wide range of benefits designed to help you live a more balanced lifestyle Our Benefits include: Medical, dental, and vision insurance 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute. Life insurance Additional voluntary benefits, including pet insurance Tuition Assistance Mass Transit Pass for employees in our Portland and Salt Lake City Offices. Work Life Balance: Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union) Paid short-term disability leave and long-term disability insurance Paid Parental Leave Paid Bereavement Leave Employee Assistance Program supporting mental and emotional wellbeing For more information, please visit: Additional Information Req Id: 114862 Company Code: PacifiCorp Primary Location: PORTLAND, OR Department: Power Supply Schedule: Full Time, 100% onsite Hiring Range: $77,200 - $122,100 Employees must be able to perform the essential functions of the position with or without accommodation. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations. Nearest Major Market: Portland Oregon . click apply for full job details
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time
08/05/2026
Full time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time
