Join Year Up as part of our Desktop Support Job Training Program, designed to bridge the opportunity gap for young adults. This empowering initiative combines targeted education in information technology with hands-on internship experience at leading companies. Participants will gain valuable real-world exposure to the technical support and IT fields, developing key skills in software, hardware, and customer support. Our program not only equips you with technical know-how but also nurtures critical soft skills, tailored to help you launch a successful career in technology.
08/05/2026
Full time
Join Year Up as part of our Desktop Support Job Training Program, designed to bridge the opportunity gap for young adults. This empowering initiative combines targeted education in information technology with hands-on internship experience at leading companies. Participants will gain valuable real-world exposure to the technical support and IT fields, developing key skills in software, hardware, and customer support. Our program not only equips you with technical know-how but also nurtures critical soft skills, tailored to help you launch a successful career in technology.
11AKRFTH About Arcticom, LLC Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position: RF Technician Location - Anchorage, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Install and service UHF/VHF, DAS, microwave, and other wireless communication systems. Program basic and mid-level code plugs for two-way radios and related equipment. Perform mobile radio installations, troubleshooting, and repairs. Recommend appropriate equipment and solutions to meet customer needs. Support the sales process through technical expertise and customer communications. Some regional travel and on-call hours are required. Required (Minimum Necessary) Qualifications Education Requirements: Associate degree in Electronics or IT (or equivalent experience). Level of Experience Requirements: Hands-on experience installing, programming, troubleshooting, and repairing RF equipment and two-way radio systems. Valid Driver's License. Knowledge, Skills, Abilities, and Other Characteristics Proficiency in RF system configuration, maintenance, and troubleshooting. Strong technical and analytical problem-solving skills. Effective verbal and written communication skills with both technical and non-technical Preferred RF Certification (e.g., ETA, NARTE, or equivalent). IP networking experience. Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ability to lift 60+ lbs., work at heights up to 150 ft, and operate lifts/forklifts. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The Work Environment section helps candidates understand the physical and cultural setting of the role. When completing this section, include details that accurately reflect the conditions employees will experience. Keep it clear, factual, and complaint. If multiple environments occur throughout the lifecycle of this role, please make sure that is clear in this section. Physical Setting: Office environment with periodic customer site visits and field work. Schedule and Flexibility: Standard hours (8am to 5pm) with occasional after-hours, on-call, and travel to remote or field locations. Other Pertinent Work Details: Drug screen, MVR, and background checks required. BSNC Shareholder Preference applies. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
08/05/2026
Full time
11AKRFTH About Arcticom, LLC Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position: RF Technician Location - Anchorage, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Install and service UHF/VHF, DAS, microwave, and other wireless communication systems. Program basic and mid-level code plugs for two-way radios and related equipment. Perform mobile radio installations, troubleshooting, and repairs. Recommend appropriate equipment and solutions to meet customer needs. Support the sales process through technical expertise and customer communications. Some regional travel and on-call hours are required. Required (Minimum Necessary) Qualifications Education Requirements: Associate degree in Electronics or IT (or equivalent experience). Level of Experience Requirements: Hands-on experience installing, programming, troubleshooting, and repairing RF equipment and two-way radio systems. Valid Driver's License. Knowledge, Skills, Abilities, and Other Characteristics Proficiency in RF system configuration, maintenance, and troubleshooting. Strong technical and analytical problem-solving skills. Effective verbal and written communication skills with both technical and non-technical Preferred RF Certification (e.g., ETA, NARTE, or equivalent). IP networking experience. Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ability to lift 60+ lbs., work at heights up to 150 ft, and operate lifts/forklifts. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The Work Environment section helps candidates understand the physical and cultural setting of the role. When completing this section, include details that accurately reflect the conditions employees will experience. Keep it clear, factual, and complaint. If multiple environments occur throughout the lifecycle of this role, please make sure that is clear in this section. Physical Setting: Office environment with periodic customer site visits and field work. Schedule and Flexibility: Standard hours (8am to 5pm) with occasional after-hours, on-call, and travel to remote or field locations. Other Pertinent Work Details: Drug screen, MVR, and background checks required. BSNC Shareholder Preference applies. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations. Key Responsibilities Deliver Tier 1 support for desktops, laptops, and peripherals Troubleshoot hardware/software issues and coordinate repairs Support network connectivity, VPN, and remote access tools Perform system imaging and OS deployment (Windows 10/11) Manage incidents through ticketing systems Support antivirus/security protocols and endpoint protection Provide user training and guidance Required Qualifications 1-3 years of technical support experience CompTIA A+ or equivalent Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) Preferred Experience supporting government clients Knowledge of endpoint security tools Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/05/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations. Key Responsibilities Deliver Tier 1 support for desktops, laptops, and peripherals Troubleshoot hardware/software issues and coordinate repairs Support network connectivity, VPN, and remote access tools Perform system imaging and OS deployment (Windows 10/11) Manage incidents through ticketing systems Support antivirus/security protocols and endpoint protection Provide user training and guidance Required Qualifications 1-3 years of technical support experience CompTIA A+ or equivalent Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) Preferred Experience supporting government clients Knowledge of endpoint security tools Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
American Management Group, LLC (AMG)
Des Moines, Iowa
Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 The hourly rate of pay for this position is $46.26 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.
08/05/2026
Full time
Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 The hourly rate of pay for this position is $46.26 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.
Senior Technician Location: Fort Wayne, IN Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/05/2026
Full time
Senior Technician Location: Fort Wayne, IN Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
Southwest Research Institute - Hourly
San Antonio, Texas
SR. IT TECHNICIAN - Helpdesk 18-01622 Who We Are: We provide computer support for the Mechanical Engineering Division focusing on systems, storage, backups and networking. By joining our team, you will receive an additional $500 in your first paycheck, minus taxes. Objectives of this Role: Provide end-user support for Windows systems. Install a variety of engineering and general purpose software for users. Setup new computers and peripherals for users. Daily and Monthly Responsibilities: Support our division desktop/laptop systems with computer system maintenance, software installation, problem diagnosis/resolution, hardware deployments, and general support of Windows and MAC systems. Perform both local and remote support as needed for hardware/software issues. Work as a team member to provide excellent customer service to our division staff of approximately 400. Deliver hardware and technical support throughout SwRI campus. Requirements: Requires a high school diploma or equivalent. IT support related coursework or certifications preferred. 5+ years: General computer helpdesk experience. For those with an IT related Associate's degree, 4 years of work experience is required. Must be detail-oriented, having outstanding communication skills (both written and verbal), and excellent at multi-tasking and problem-solving. Should have ability to work independently in the absence of specific instructions on a number of tasks with a high degree of accuracy and have excellent organizational skills. Familiarity with Desktop Central and Sentinel One desired. A valid/clear driver's license is required. Special Requirements: Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a U.S. citizen. Job Locations: San Antonio, Texas For more information about this division, visit the Mechanical Engineering home page. An Equal Employment Opportunity Employer: race, color, religion, sex, national origin, disability, and veteran status. If you need assistance with completing the application, please Contact Us Back To Top
08/05/2026
Full time
SR. IT TECHNICIAN - Helpdesk 18-01622 Who We Are: We provide computer support for the Mechanical Engineering Division focusing on systems, storage, backups and networking. By joining our team, you will receive an additional $500 in your first paycheck, minus taxes. Objectives of this Role: Provide end-user support for Windows systems. Install a variety of engineering and general purpose software for users. Setup new computers and peripherals for users. Daily and Monthly Responsibilities: Support our division desktop/laptop systems with computer system maintenance, software installation, problem diagnosis/resolution, hardware deployments, and general support of Windows and MAC systems. Perform both local and remote support as needed for hardware/software issues. Work as a team member to provide excellent customer service to our division staff of approximately 400. Deliver hardware and technical support throughout SwRI campus. Requirements: Requires a high school diploma or equivalent. IT support related coursework or certifications preferred. 5+ years: General computer helpdesk experience. For those with an IT related Associate's degree, 4 years of work experience is required. Must be detail-oriented, having outstanding communication skills (both written and verbal), and excellent at multi-tasking and problem-solving. Should have ability to work independently in the absence of specific instructions on a number of tasks with a high degree of accuracy and have excellent organizational skills. Familiarity with Desktop Central and Sentinel One desired. A valid/clear driver's license is required. Special Requirements: Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a U.S. citizen. Job Locations: San Antonio, Texas For more information about this division, visit the Mechanical Engineering home page. An Equal Employment Opportunity Employer: race, color, religion, sex, national origin, disability, and veteran status. If you need assistance with completing the application, please Contact Us Back To Top
American Management Group, LLC (AMG)
Chicago, Illinois
Position Title: Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan Pay: $46.26/hr We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.
08/05/2026
Full time
Position Title: Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan Pay: $46.26/hr We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.
Position summary Work Schedule: Saturday - Wednesday Midnight - 08:30 am Must reside within approximately an hour of the Pittsburgh office. See full details in the Working Conditions section below. Reports to: Network Operations Center Senior Manager The IT Network Operations Center Technician is responsible for monitoring and supporting the Firm's enterprise infrastructure, systems, platforms, and applications within a 24x7x365 Network Operations Center environment. This position provides real-time situational awareness, Tier 1 infrastructure support, and incident triage/escalation for issues affecting networks, servers, storage, cloud environments, applications, and office connectivity. The role coordinates with internal technical teams, vendors, and service providers to support service restoration, operational continuity, approved changes, infrastructure initiatives, documentation, and reporting. Success in this position requires strong troubleshooting, communication, customer service, prioritization, and documentation skills in a time-sensitive operational environment. Job duties and responsibilities Monitor, maintain, and ensure the availability, performance, and stability of enterprise infrastructure in a 24 7 365 NOC environment by leveraging monitoring and alerting tools to proactively detect, triage, and respond to incidents in real time across networks, servers, storage, cloud, applications, and sites. Serve as an escalation point for incidents, coordinating with internal teams, vendors and service providers to restore services and minimize impact. Execute incident management processes, including ticket creation, updates, resolution and escalation in accordance with SLAs. Lead or support incident bridge calls, ensuring effective communication, documentation and timely resolution. Communicate clearly with technical teams, end users and leadership using standardized tools, including O365, SharePoint, notification systems; issue timely incident notifications and status updates in alignment with service protocols. Monitor and troubleshoot cloud and network performance issues across data centers and office locations, including LAN/WAN, wireless and provider connectivity. Perform basic system administration tasks, including server access, health checks, troubleshooting outages and supporting break/fix activities, patch validation, and remediation across physical, virtual, Windows and Linux environments. Identify and respond to security events, such as phishing, malware, suspicious activity, and escalate in accordance with established procedures. Provide Tier 1 infrastructure support and act as an escalation point for the IT Help Desk. Support infrastructure projects including site builds, refreshes, hardware installations and system turn-ups. Monitor and support critical facility systems, including UPS, PDUs and environmental monitoring tools, to ensure operational continuity. Execute approved changes following change management policies, including documentation of steps, risks and impacts; support emergency changes as required. Contribute to problem management by identifying recurring issues and coordinating with responsible teams to implement long-term solutions. Maintain accurate documentation and generate operational reports using tools such as Excel, Word and reporting platforms (e.g., Power BI preferred). With approval, participate in continuous improvement efforts, training and enterprise IT initiatives, including upgrades, testing, and deployments. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in computer science, information technology or equivalent work experience. Additional training/certification in relevant areas of study strongly preferred. Experience: Minimum of 3 yearsexperience in an IT Operations function in a large professional services environment preferred. Experience providing support to users and IT operations required. Experience coordinating with managed service providers to resolve infrastructure or systems issues. Prior exposure to enterprise environments involving data centers, cloud infrastructure and server platforms (Windows/Linux) preferred. Familiarity with ITIL-based operational frameworks such as incident response, change management and problem management. Experience in a law firm or other professional services environment preferred. Skills: Strong technical skills across enterprise technologies including networking, security, virtualization, databases (e.g., SQL), cloud and storage platforms. Proficiency with core enterprise systems and platforms, including Exchange, SharePoint, Citrix, mobile computing tools and document management systems. Proficiency with cloud-based systems and enterprise monitoring tools such as SolarWinds. Ability to troubleshoot system performance issues and document resolutions accurately. Strong problem-solving skills, with the ability to assess issues and determine appropriate next steps within defined troubleshooting and escalation procedures. Effective verbal and written communication skills, with the ability to actively listen and interact professionally with users, team members and vendors. Customer service mindset with the ability to provide responsive technical support, while remaining flexible and adaptable in a fast-paced environment with shifting priorities and time-sensitive demands. Ability to manage multiple tasks, prioritize effectively, and meet established timelines while responding to a variety of user needs. Able to work independently and collaboratively, building strong relationships across teams and with external stakeholders to foster effective partnerships. Aptitude for learning and applying new technologies and processes. Additional information Supervisory responsibilities: None Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to communicate effectively. Ability to review information, maintain attention to detail, manage multiple priorities, and follow established processes. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to provide off-hours support and coverage, including evenings, weekends, and holidays, to support critical incidents or business needs. Working conditions Works remotely; however, this position requires residence within approximately one hour commuting distance from the Pittsburgh office. This role requires occasional in-office presence, anticipated to be approximately 2-3 days per month, to support business needs such as system testing, training, major rollouts, business continuity activities, emergencies, or other special circumstances. Proximity to the office is required to support these needs. Occasionally called upon to work hours in excess of the normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This is a non-exempt position. The hourly wage range for this role is $33.17 to $37.50 per hour, with an estimated annual compensation range of $69,000 to $78,000, based on expected hours. This represents the presently anticipated pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
08/05/2026
Full time
Position summary Work Schedule: Saturday - Wednesday Midnight - 08:30 am Must reside within approximately an hour of the Pittsburgh office. See full details in the Working Conditions section below. Reports to: Network Operations Center Senior Manager The IT Network Operations Center Technician is responsible for monitoring and supporting the Firm's enterprise infrastructure, systems, platforms, and applications within a 24x7x365 Network Operations Center environment. This position provides real-time situational awareness, Tier 1 infrastructure support, and incident triage/escalation for issues affecting networks, servers, storage, cloud environments, applications, and office connectivity. The role coordinates with internal technical teams, vendors, and service providers to support service restoration, operational continuity, approved changes, infrastructure initiatives, documentation, and reporting. Success in this position requires strong troubleshooting, communication, customer service, prioritization, and documentation skills in a time-sensitive operational environment. Job duties and responsibilities Monitor, maintain, and ensure the availability, performance, and stability of enterprise infrastructure in a 24 7 365 NOC environment by leveraging monitoring and alerting tools to proactively detect, triage, and respond to incidents in real time across networks, servers, storage, cloud, applications, and sites. Serve as an escalation point for incidents, coordinating with internal teams, vendors and service providers to restore services and minimize impact. Execute incident management processes, including ticket creation, updates, resolution and escalation in accordance with SLAs. Lead or support incident bridge calls, ensuring effective communication, documentation and timely resolution. Communicate clearly with technical teams, end users and leadership using standardized tools, including O365, SharePoint, notification systems; issue timely incident notifications and status updates in alignment with service protocols. Monitor and troubleshoot cloud and network performance issues across data centers and office locations, including LAN/WAN, wireless and provider connectivity. Perform basic system administration tasks, including server access, health checks, troubleshooting outages and supporting break/fix activities, patch validation, and remediation across physical, virtual, Windows and Linux environments. Identify and respond to security events, such as phishing, malware, suspicious activity, and escalate in accordance with established procedures. Provide Tier 1 infrastructure support and act as an escalation point for the IT Help Desk. Support infrastructure projects including site builds, refreshes, hardware installations and system turn-ups. Monitor and support critical facility systems, including UPS, PDUs and environmental monitoring tools, to ensure operational continuity. Execute approved changes following change management policies, including documentation of steps, risks and impacts; support emergency changes as required. Contribute to problem management by identifying recurring issues and coordinating with responsible teams to implement long-term solutions. Maintain accurate documentation and generate operational reports using tools such as Excel, Word and reporting platforms (e.g., Power BI preferred). With approval, participate in continuous improvement efforts, training and enterprise IT initiatives, including upgrades, testing, and deployments. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in computer science, information technology or equivalent work experience. Additional training/certification in relevant areas of study strongly preferred. Experience: Minimum of 3 yearsexperience in an IT Operations function in a large professional services environment preferred. Experience providing support to users and IT operations required. Experience coordinating with managed service providers to resolve infrastructure or systems issues. Prior exposure to enterprise environments involving data centers, cloud infrastructure and server platforms (Windows/Linux) preferred. Familiarity with ITIL-based operational frameworks such as incident response, change management and problem management. Experience in a law firm or other professional services environment preferred. Skills: Strong technical skills across enterprise technologies including networking, security, virtualization, databases (e.g., SQL), cloud and storage platforms. Proficiency with core enterprise systems and platforms, including Exchange, SharePoint, Citrix, mobile computing tools and document management systems. Proficiency with cloud-based systems and enterprise monitoring tools such as SolarWinds. Ability to troubleshoot system performance issues and document resolutions accurately. Strong problem-solving skills, with the ability to assess issues and determine appropriate next steps within defined troubleshooting and escalation procedures. Effective verbal and written communication skills, with the ability to actively listen and interact professionally with users, team members and vendors. Customer service mindset with the ability to provide responsive technical support, while remaining flexible and adaptable in a fast-paced environment with shifting priorities and time-sensitive demands. Ability to manage multiple tasks, prioritize effectively, and meet established timelines while responding to a variety of user needs. Able to work independently and collaboratively, building strong relationships across teams and with external stakeholders to foster effective partnerships. Aptitude for learning and applying new technologies and processes. Additional information Supervisory responsibilities: None Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to communicate effectively. Ability to review information, maintain attention to detail, manage multiple priorities, and follow established processes. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to provide off-hours support and coverage, including evenings, weekends, and holidays, to support critical incidents or business needs. Working conditions Works remotely; however, this position requires residence within approximately one hour commuting distance from the Pittsburgh office. This role requires occasional in-office presence, anticipated to be approximately 2-3 days per month, to support business needs such as system testing, training, major rollouts, business continuity activities, emergencies, or other special circumstances. Proximity to the office is required to support these needs. Occasionally called upon to work hours in excess of the normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This is a non-exempt position. The hourly wage range for this role is $33.17 to $37.50 per hour, with an estimated annual compensation range of $69,000 to $78,000, based on expected hours. This represents the presently anticipated pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
Excelraise, LLC is seeking a Desktop Support Technician for our client in Santa Fe, NM. On-Site Santa Fe, NM. Responds to help desk tickets and works with vendor support contacts to resolve technical problems with desktop computing equipment and software. Work Location: First week on site to get acclimated to team. After that, consultant should plan 3 days per month onsite. Remainer of time is remote. Onsite cadence will be scheduled with the manager after start. Candidate location: No South Carolina residency required. Open to nationwide candidates; must be able to work eastern time zone hours.
08/05/2026
Full time
Excelraise, LLC is seeking a Desktop Support Technician for our client in Santa Fe, NM. On-Site Santa Fe, NM. Responds to help desk tickets and works with vendor support contacts to resolve technical problems with desktop computing equipment and software. Work Location: First week on site to get acclimated to team. After that, consultant should plan 3 days per month onsite. Remainer of time is remote. Onsite cadence will be scheduled with the manager after start. Candidate location: No South Carolina residency required. Open to nationwide candidates; must be able to work eastern time zone hours.
Lead IT Technician We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Lead Onsite IT Technician provides advanced technical support and leadership for Lennar Associates. This role involves offering advice, mentorship, and training to other technicians, ensuring the smooth operation of all computer systems, networks, and communications equipment. The Lead Onsite IT Technician will coordinate with various departments and third-party vendors to deliver superior customer service and technical solutions. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Provide advanced advice, mentorship, and training to IT Technicians, guiding them in troubleshooting and resolving complex issues. Lead by example in adopting and implementing best practices across the IT team. Assist senior colleagues in managing internal client relationships, handling complex technical requests, and ensuring a high level of client satisfaction. Produce, update, and maintain best practice support documentation. Offer end-to-end resolution of incidents, including proposing and implementing improvements to prevent future occurrences. Ensure that all incidents are thoroughly documented and analyzed in Service Now. Troubleshoot and resolve complex hardware and software issues. Enact manufacturer's warranties for equipment repair. Maintain and update Service Now tickets daily with accurate, scientific, and reproducible details. Lead the preparation and coordination of project plans for the installation and configuration of technology equipment across different divisions. Resolve printer and copier issues across the division. Arrange and coordinate technical support for meetings and events, including video conferencing and traditional audio/visual needs. Maintain, upgrade, install, replace hardware, and software as required. Report instances of server downtime and LAN/WAN connectivity issues immediately. Perform basic troubleshooting on LAN/WAN connectivity under guidance. Provide weekly status reports summarizing activities and outstanding issues. Monitor and assist with coordinating third-party support contractors. Perform other duties as assigned by the Onsite IT Manager. Requirements Demonstrated understanding of advanced technology standards. Ability to perform and supervise complex installations and configurations. Proficient in troubleshooting a range of IT issues. Excellent communication, mentorship, and problem-solving skills. Ability to manage change effectively and understand its impact on business functions. High school diploma required or GED is required; Bachelor's degree and relevant IT certifications (CompTIA A+ or equivalent) preferred. Minimum 5+ years of relevant experience. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/05/2026
Full time
Lead IT Technician We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Lead Onsite IT Technician provides advanced technical support and leadership for Lennar Associates. This role involves offering advice, mentorship, and training to other technicians, ensuring the smooth operation of all computer systems, networks, and communications equipment. The Lead Onsite IT Technician will coordinate with various departments and third-party vendors to deliver superior customer service and technical solutions. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Provide advanced advice, mentorship, and training to IT Technicians, guiding them in troubleshooting and resolving complex issues. Lead by example in adopting and implementing best practices across the IT team. Assist senior colleagues in managing internal client relationships, handling complex technical requests, and ensuring a high level of client satisfaction. Produce, update, and maintain best practice support documentation. Offer end-to-end resolution of incidents, including proposing and implementing improvements to prevent future occurrences. Ensure that all incidents are thoroughly documented and analyzed in Service Now. Troubleshoot and resolve complex hardware and software issues. Enact manufacturer's warranties for equipment repair. Maintain and update Service Now tickets daily with accurate, scientific, and reproducible details. Lead the preparation and coordination of project plans for the installation and configuration of technology equipment across different divisions. Resolve printer and copier issues across the division. Arrange and coordinate technical support for meetings and events, including video conferencing and traditional audio/visual needs. Maintain, upgrade, install, replace hardware, and software as required. Report instances of server downtime and LAN/WAN connectivity issues immediately. Perform basic troubleshooting on LAN/WAN connectivity under guidance. Provide weekly status reports summarizing activities and outstanding issues. Monitor and assist with coordinating third-party support contractors. Perform other duties as assigned by the Onsite IT Manager. Requirements Demonstrated understanding of advanced technology standards. Ability to perform and supervise complex installations and configurations. Proficient in troubleshooting a range of IT issues. Excellent communication, mentorship, and problem-solving skills. Ability to manage change effectively and understand its impact on business functions. High school diploma required or GED is required; Bachelor's degree and relevant IT certifications (CompTIA A+ or equivalent) preferred. Minimum 5+ years of relevant experience. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
PURPOSE OF THIS POSITION The Help Desk Analyst is responsible for evaluating, installing, configuring, testing, and repairing user PC equipment and software problems. This position will also provide first and second level PC support for the hospital and its related clinics. This position will also document all calls including a description of the problem, a resolution tier, priority, any other pertinent details and escalate to the proper group for resolution. JOB DUTIES/RESPONSIBILITIES Duty 1: Maintain and update documentation and knowledge base articles for job duties and responsibilities Duty 2: Interface with end users to resolve problems, determine best methods of solving issues, troubleshoot problems, etc. Duty 3: Prepare for and participate in meetings with supervisors and other to provide status updates, describe upcoming requirements, outline areas of deficiencies, etc. Duty 4: Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies to the organization. Including but not limited to participating in technology forums and industry user-groups Duty 5: Utilizes change management process for all system changes Duty 6: Communicate to management on status of problems and recommend improvements to systems Duty 7: Document, maintain, upgrade or replace hardware and software systems Duty 8: Maintain assets in asset management applications. REQUIRED QUALIFICATIONS Associate's degree in computer science, technical/vocational training or equivalent work experience 1+ years of customer support in a technical field 1 to 3 years of technical support experience Scripting experience utilizing any of these scripting languages - PowerShell, VB Script, Winbatch, Batch The ability to work independently as well as in a team environment Ability to be on call Well-developed communication, organization, and customer relations skills Strong technical skills A positive attitude and a professional appearance Ability to create and maintain operating system images Knowledge of software and operating system deployments utilizing automation, helpful Positive service-oriented interpersonal and communication skills required. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS A+ Certification preferred Microsoft Certified Desktop Support Technician Certification preferred PHYSICAL DEMANDS Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. This position is required to lift up to 50 lbs.
08/05/2026
Full time
PURPOSE OF THIS POSITION The Help Desk Analyst is responsible for evaluating, installing, configuring, testing, and repairing user PC equipment and software problems. This position will also provide first and second level PC support for the hospital and its related clinics. This position will also document all calls including a description of the problem, a resolution tier, priority, any other pertinent details and escalate to the proper group for resolution. JOB DUTIES/RESPONSIBILITIES Duty 1: Maintain and update documentation and knowledge base articles for job duties and responsibilities Duty 2: Interface with end users to resolve problems, determine best methods of solving issues, troubleshoot problems, etc. Duty 3: Prepare for and participate in meetings with supervisors and other to provide status updates, describe upcoming requirements, outline areas of deficiencies, etc. Duty 4: Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies to the organization. Including but not limited to participating in technology forums and industry user-groups Duty 5: Utilizes change management process for all system changes Duty 6: Communicate to management on status of problems and recommend improvements to systems Duty 7: Document, maintain, upgrade or replace hardware and software systems Duty 8: Maintain assets in asset management applications. REQUIRED QUALIFICATIONS Associate's degree in computer science, technical/vocational training or equivalent work experience 1+ years of customer support in a technical field 1 to 3 years of technical support experience Scripting experience utilizing any of these scripting languages - PowerShell, VB Script, Winbatch, Batch The ability to work independently as well as in a team environment Ability to be on call Well-developed communication, organization, and customer relations skills Strong technical skills A positive attitude and a professional appearance Ability to create and maintain operating system images Knowledge of software and operating system deployments utilizing automation, helpful Positive service-oriented interpersonal and communication skills required. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS A+ Certification preferred Microsoft Certified Desktop Support Technician Certification preferred PHYSICAL DEMANDS Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. This position is required to lift up to 50 lbs.
Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Supporting IT equipment in large corporate environmentDesktop/laptop tech support (Mac and PC)Windows 7/10 operating systemsSupport mobile devices, printers, scanners, wireless, VPN, etc.IMAC Support - IT equipment Install/Move/Add/ChangeMaintain repairs, spare parts, and componentsResearch and troubleshoot problemsMaintain system configurations and documentationTrack and resolve customer incidents and requests through the client's ticketing toolTroubleshoot and resolve hardware and software issues for Windows devicesBackup, restoration, and migration of user dataSmart Hands support with networking, server, and telecommunications technologiesPrinter and peripheral device supportInventory management of IT assets including asset auditingAbility to research and follow appropriate KB articlesAbility to work on-call and other after-hours support needsMay provide Executive supportVarious other tasks associated with deskside servicesMay need to be available to provide support at other client locations as neededOther duties as assigned What do you need to succeed? Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardwareAble to uphold a positive attitude at all times, even under stressful conditionsExperience supporting remote facilities and usersExcellent verbal and written communication skillsHigh level of professionalism and strong personal interaction skillsAbility to perform in-depth research and troubleshooting for complex technical issuesAbility to prioritize and complete all work tasks with minimal supervisionAbility to walk, bend, stand for long hours, and lift equipment up to 50 poundsAbility and willingness to learn new technologiesHigh School Diploma (required)Deskside / Desktop / End User Computer experience, ideally in a corporate environmentProven ability to handle challenging, rapid-response user supportProven ability to balance, prioritize and organize multiple tasks Desired Characteristics A+ Certification Microsoft Certified Professional (MCP) ITIL Foundations Lean Six Sigma What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; Take a look for yourself Here's one of our own, talking about the culture, space and growth opportunities: What will you do? Supporting IT equipment in large corporate environmentDesktop/laptop tech support (Mac and PC)Windows 7/10 operating systemsSupport mobile devices, printers, scanners, wireless, VPN, etc.IMAC Support - IT equipment Install/Move/Add/ChangeMaintain repairs, spare parts, and componentsResearch and troubleshoot problemsMaintain system configurations and documentationTrack and resolve customer incidents and requests through the client's ticketing toolTroubleshoot and resolve hardware and software issues for Windows devicesBackup, restoration, and migration of user dataSmart Hands support with networking, server, and telecommunications technologiesPrinter and peripheral device supportInventory management of IT assets including asset auditingAbility to research and follow appropriate KB articlesAbility to work on-call and other after-hours support needsMay provide Executive supportVarious other tasks associated with deskside servicesMay need to be available to provide support at other client locations as neededOther duties as assigned
08/05/2026
Full time
Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Supporting IT equipment in large corporate environmentDesktop/laptop tech support (Mac and PC)Windows 7/10 operating systemsSupport mobile devices, printers, scanners, wireless, VPN, etc.IMAC Support - IT equipment Install/Move/Add/ChangeMaintain repairs, spare parts, and componentsResearch and troubleshoot problemsMaintain system configurations and documentationTrack and resolve customer incidents and requests through the client's ticketing toolTroubleshoot and resolve hardware and software issues for Windows devicesBackup, restoration, and migration of user dataSmart Hands support with networking, server, and telecommunications technologiesPrinter and peripheral device supportInventory management of IT assets including asset auditingAbility to research and follow appropriate KB articlesAbility to work on-call and other after-hours support needsMay provide Executive supportVarious other tasks associated with deskside servicesMay need to be available to provide support at other client locations as neededOther duties as assigned What do you need to succeed? Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardwareAble to uphold a positive attitude at all times, even under stressful conditionsExperience supporting remote facilities and usersExcellent verbal and written communication skillsHigh level of professionalism and strong personal interaction skillsAbility to perform in-depth research and troubleshooting for complex technical issuesAbility to prioritize and complete all work tasks with minimal supervisionAbility to walk, bend, stand for long hours, and lift equipment up to 50 poundsAbility and willingness to learn new technologiesHigh School Diploma (required)Deskside / Desktop / End User Computer experience, ideally in a corporate environmentProven ability to handle challenging, rapid-response user supportProven ability to balance, prioritize and organize multiple tasks Desired Characteristics A+ Certification Microsoft Certified Professional (MCP) ITIL Foundations Lean Six Sigma What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; Take a look for yourself Here's one of our own, talking about the culture, space and growth opportunities: What will you do? Supporting IT equipment in large corporate environmentDesktop/laptop tech support (Mac and PC)Windows 7/10 operating systemsSupport mobile devices, printers, scanners, wireless, VPN, etc.IMAC Support - IT equipment Install/Move/Add/ChangeMaintain repairs, spare parts, and componentsResearch and troubleshoot problemsMaintain system configurations and documentationTrack and resolve customer incidents and requests through the client's ticketing toolTroubleshoot and resolve hardware and software issues for Windows devicesBackup, restoration, and migration of user dataSmart Hands support with networking, server, and telecommunications technologiesPrinter and peripheral device supportInventory management of IT assets including asset auditingAbility to research and follow appropriate KB articlesAbility to work on-call and other after-hours support needsMay provide Executive supportVarious other tasks associated with deskside servicesMay need to be available to provide support at other client locations as neededOther duties as assigned
American Management Group, LLC (AMG)
Grand Island, Nebraska
Position Title: Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Hourly rate of pay: $46.26 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify. Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.
08/05/2026
Full time
Position Title: Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Hourly rate of pay: $46.26 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify. Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.
Hi I hope you are doing well. We have an urgent position listed below. Please send your most recent resume along with the expected rate if you are interested. Role: Desk Side Support Engineer Location: Phoenix, AZ (Onsite) Job Description Vendor Management - To have a cordial relation with the vendors and ensure all dispatch and schedule tickets are being handled as the defined SLA SLA & KPI Management - To ensure all SLA and KPI for the project has been over and above achieved Client Management- To ensure right communicating has been liaised with clients, Creating reports for client. Team Management - Team building and handling skills and act as a bridge between the leadership and team members Team Handling - Should handle team efficiently by taking max. output and discuss their improvement plan. Transition - Due diligence and coordinate with the transition team for proper implementation of the process Tech Bär Management - To ensure the teams manage the Tech bar efficiently. Help customer on their issues. Automation - Process improvement and automation opportunity to be explored and implemented Technical - Knowledge of SCCM, Windows 10 to 11 upgrade, Windows Build process, technical troubleshooting on windows, printers, Hardware issues, and client VPN. Ticketing Tool - ServiceNow, Dashboard creation, how to calculate SLA's, Fetching reports and shared SLA reports with team Thanks & Regards, SHIV PRASAD Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE -19702 Direct No: Ext: 135 Email:
08/05/2026
Full time
Hi I hope you are doing well. We have an urgent position listed below. Please send your most recent resume along with the expected rate if you are interested. Role: Desk Side Support Engineer Location: Phoenix, AZ (Onsite) Job Description Vendor Management - To have a cordial relation with the vendors and ensure all dispatch and schedule tickets are being handled as the defined SLA SLA & KPI Management - To ensure all SLA and KPI for the project has been over and above achieved Client Management- To ensure right communicating has been liaised with clients, Creating reports for client. Team Management - Team building and handling skills and act as a bridge between the leadership and team members Team Handling - Should handle team efficiently by taking max. output and discuss their improvement plan. Transition - Due diligence and coordinate with the transition team for proper implementation of the process Tech Bär Management - To ensure the teams manage the Tech bar efficiently. Help customer on their issues. Automation - Process improvement and automation opportunity to be explored and implemented Technical - Knowledge of SCCM, Windows 10 to 11 upgrade, Windows Build process, technical troubleshooting on windows, printers, Hardware issues, and client VPN. Ticketing Tool - ServiceNow, Dashboard creation, how to calculate SLA's, Fetching reports and shared SLA reports with team Thanks & Regards, SHIV PRASAD Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE -19702 Direct No: Ext: 135 Email:
Title: IT - Geek Street Technical Support 2 Client: AMD Duration: 12 Months + Extension Location: Austin, TX Job Description: THE ROLE: Our team is looking for a candidate with an interest in technology and who works well in a customer-facing role that can patiently take the time to understand an issue in order to properly document it and can comfortably navigate a PC to perform basic troubleshooting. ONSITE: This is an on-site position, as this is a hands-on technical support role. WHAT YOU'LL BE DOING: Providing first level triage and technical support to employees through tickets and in-person at the AMD Geek Street support desk. Analyzing technician (peer) workflows to identify areas of improvement and optimization. Identifying technician workflows which do not have supporting process documentation. Assisting the IT team with system provisioning and device refresh/replacements.? Documentation writing Physical and Virtual asset stockroom maintenance Supporting IT project goals Helping to set up devices or mobile accessories Communicating status updates with internal clients Ensuring that requests are being prioritized and closed in a timely manner Working alongside a senior IT technician who can assist you with any escalations and can provide guidance to advance your knowledge of IT support Learning and adhering to company policies and procedures regarding IT security and data privacy Engage in knowledge-sharing sessions and training to enhance technical skills. PREFFERED QUALIFICATIONS: Basic understanding of Windows troubleshooting. Android/iOS familiarity. Customer-oriented mindset. Ability to take clear notes to capture problems correctly A general understanding of MacOS would be helpful but is not required WHAT WOULD SET YOU APART:? PowerShell or command line (CLI) familiarity CompTIA A+ certification? Familiarity with networking concepts (DNS, LAN, WAN) WHO WE'RE LOOKING FOR: Someone who can comfortably navigate a PC to perform basic troubleshooting People who can patiently take the time to understand an issue in order to properly document it Candidates who have an interest in technology and who work well in a customer-facing role Good communication skills, both verbal and written, for assisting users and documenting issues Ability to work in a team and learn from others Patience and a customer-focused attitude to help non-technical users 2-4 years of experience requested Sudheer Paswan Sr Executive Resourcing TPI Global Solutions +1 s ;
08/05/2026
Full time
Title: IT - Geek Street Technical Support 2 Client: AMD Duration: 12 Months + Extension Location: Austin, TX Job Description: THE ROLE: Our team is looking for a candidate with an interest in technology and who works well in a customer-facing role that can patiently take the time to understand an issue in order to properly document it and can comfortably navigate a PC to perform basic troubleshooting. ONSITE: This is an on-site position, as this is a hands-on technical support role. WHAT YOU'LL BE DOING: Providing first level triage and technical support to employees through tickets and in-person at the AMD Geek Street support desk. Analyzing technician (peer) workflows to identify areas of improvement and optimization. Identifying technician workflows which do not have supporting process documentation. Assisting the IT team with system provisioning and device refresh/replacements.? Documentation writing Physical and Virtual asset stockroom maintenance Supporting IT project goals Helping to set up devices or mobile accessories Communicating status updates with internal clients Ensuring that requests are being prioritized and closed in a timely manner Working alongside a senior IT technician who can assist you with any escalations and can provide guidance to advance your knowledge of IT support Learning and adhering to company policies and procedures regarding IT security and data privacy Engage in knowledge-sharing sessions and training to enhance technical skills. PREFFERED QUALIFICATIONS: Basic understanding of Windows troubleshooting. Android/iOS familiarity. Customer-oriented mindset. Ability to take clear notes to capture problems correctly A general understanding of MacOS would be helpful but is not required WHAT WOULD SET YOU APART:? PowerShell or command line (CLI) familiarity CompTIA A+ certification? Familiarity with networking concepts (DNS, LAN, WAN) WHO WE'RE LOOKING FOR: Someone who can comfortably navigate a PC to perform basic troubleshooting People who can patiently take the time to understand an issue in order to properly document it Candidates who have an interest in technology and who work well in a customer-facing role Good communication skills, both verbal and written, for assisting users and documenting issues Ability to work in a team and learn from others Patience and a customer-focused attitude to help non-technical users 2-4 years of experience requested Sudheer Paswan Sr Executive Resourcing TPI Global Solutions +1 s ;
Job Overview: Pay Range $19hr - $24hr Requirement/Must Have: 5+ years of experience in Desktop Support, Windows troubleshooting, IMAC, Service Now. A+ Hardware certification, Microsoft certification (preferred), ITIL certification (preferred), CCNA certification (preferred). Hands-on experience with PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video). Working knowledge of imaging utilities such as Ghost, SCCM, etc. Strong verbal and written communication skills. Responsibilities: Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. Travel to the Nearby Site in case of a need. Work from Office on Daily basis. Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment. Hands-on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops. Ability to move/lift/carry up to 50 lbs of weight. Safely move equipment point to point using wheeled carts and vehicles. IMACD & Asset Inventory experience. Follow ESD safety precautions to avoid electrostatic discharge or equipment damage. Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. Ability to use remote desktop connectivity applications. Delivery and setup of PC equipment to end-users. Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices (e.g., Blackberry, Android, and iPhone). Demonstrated proficiency in Microsoft OS and Microsoft applications. Demonstrated proficiency for installation of desktop software and troubleshoot. Working knowledge of Microsoft Active Directory and GPO. Strong customer service skills. Strong troubleshooting skills. Significant, demonstrated experience with Microsoft Windows operating systems. Functionally capable with Apple OS X. Advanced troubleshooting skills with hard drive encryption software. Advanced level skills in the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook configuration issues with Exchange. Strong client-side remote access troubleshooting skills. Demonstrate strong skills supporting printers in an enterprise environment. Advanced knowledge of client-side management tools Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM). Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools. Strong software installation and support skills. Disciplined, systematic problem-solving skills required. Troubleshoot and resolve End users IT issues in their PCs (Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user's environment. Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites. Coordinate, plan, and schedule IMACDs with all affected IT functions. Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance. Recreate and document the processes to enable IMAC execution for each Software and/or Equipment Component, and obtain Customer's approval for such processes and documentation. Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization. Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately. Conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s). Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC. Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC. Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location. Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/05/2026
Full time
Job Overview: Pay Range $19hr - $24hr Requirement/Must Have: 5+ years of experience in Desktop Support, Windows troubleshooting, IMAC, Service Now. A+ Hardware certification, Microsoft certification (preferred), ITIL certification (preferred), CCNA certification (preferred). Hands-on experience with PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video). Working knowledge of imaging utilities such as Ghost, SCCM, etc. Strong verbal and written communication skills. Responsibilities: Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. Travel to the Nearby Site in case of a need. Work from Office on Daily basis. Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment. Hands-on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops. Ability to move/lift/carry up to 50 lbs of weight. Safely move equipment point to point using wheeled carts and vehicles. IMACD & Asset Inventory experience. Follow ESD safety precautions to avoid electrostatic discharge or equipment damage. Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. Ability to use remote desktop connectivity applications. Delivery and setup of PC equipment to end-users. Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices (e.g., Blackberry, Android, and iPhone). Demonstrated proficiency in Microsoft OS and Microsoft applications. Demonstrated proficiency for installation of desktop software and troubleshoot. Working knowledge of Microsoft Active Directory and GPO. Strong customer service skills. Strong troubleshooting skills. Significant, demonstrated experience with Microsoft Windows operating systems. Functionally capable with Apple OS X. Advanced troubleshooting skills with hard drive encryption software. Advanced level skills in the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook configuration issues with Exchange. Strong client-side remote access troubleshooting skills. Demonstrate strong skills supporting printers in an enterprise environment. Advanced knowledge of client-side management tools Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM). Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools. Strong software installation and support skills. Disciplined, systematic problem-solving skills required. Troubleshoot and resolve End users IT issues in their PCs (Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user's environment. Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites. Coordinate, plan, and schedule IMACDs with all affected IT functions. Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance. Recreate and document the processes to enable IMAC execution for each Software and/or Equipment Component, and obtain Customer's approval for such processes and documentation. Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization. Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately. Conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s). Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC. Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC. Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location. Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Senior Technician Location: Salt Lake City, UT Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/05/2026
Full time
Senior Technician Location: Salt Lake City, UT Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
IT Technician I We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Onsite IT Technician I provides basic technical support for Lennar Associates. This role involves resolving hardware and software issues, managing data systems, and supporting internal client relationships. The Onsite IT Technician I will handle routine technical problems and ensure timely and effective service. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Provide hardware, software, and end-user support. Support others by working on a variety of data management tasks. Help manage internal client relationships by carrying out standard requests. Follow best practice support documentation in resolving outstanding tickets. Provide basic incident resolution and escalation. Troubleshoot and resolve computer workstation issues. Enact manufacturer's warranties for equipment repair. Maintain and update Service Now tickets daily with accurate, scientific, and reproducible details. Help different divisions prepare and coordinate project plans for the installation of technology equipment. Resolve printer and copier issues across the division. Arrange and coordinate technical support for meetings and events, including video conferencing and traditional audio/visual needs. Maintain, upgrade, install, replace hardware, and software as required. Report instances of server downtime and LAN/WAN connectivity issues immediately. Perform basic troubleshooting on LAN/WAN connectivity under guidance. Provide weekly status reports summarizing activities and outstanding issues. Monitor and assist with coordinating third-party support contractors. Perform other duties as assigned by the Onsite IT Manager. Requirements Basic understanding of technology standards. Ability to perform routine work assignments. Proficient in basic troubleshooting of IT issues. Good communication and teamwork skills. Ability to recognize and escalate issues appropriately. High school diploma required or GED required; Bachelor's degree and relevant IT certifications (CompTIA A+ or equivalent) preferred. Minimum 1+ years of experience is required. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/05/2026
Full time
IT Technician I We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Onsite IT Technician I provides basic technical support for Lennar Associates. This role involves resolving hardware and software issues, managing data systems, and supporting internal client relationships. The Onsite IT Technician I will handle routine technical problems and ensure timely and effective service. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Provide hardware, software, and end-user support. Support others by working on a variety of data management tasks. Help manage internal client relationships by carrying out standard requests. Follow best practice support documentation in resolving outstanding tickets. Provide basic incident resolution and escalation. Troubleshoot and resolve computer workstation issues. Enact manufacturer's warranties for equipment repair. Maintain and update Service Now tickets daily with accurate, scientific, and reproducible details. Help different divisions prepare and coordinate project plans for the installation of technology equipment. Resolve printer and copier issues across the division. Arrange and coordinate technical support for meetings and events, including video conferencing and traditional audio/visual needs. Maintain, upgrade, install, replace hardware, and software as required. Report instances of server downtime and LAN/WAN connectivity issues immediately. Perform basic troubleshooting on LAN/WAN connectivity under guidance. Provide weekly status reports summarizing activities and outstanding issues. Monitor and assist with coordinating third-party support contractors. Perform other duties as assigned by the Onsite IT Manager. Requirements Basic understanding of technology standards. Ability to perform routine work assignments. Proficient in basic troubleshooting of IT issues. Good communication and teamwork skills. Ability to recognize and escalate issues appropriately. High school diploma required or GED required; Bachelor's degree and relevant IT certifications (CompTIA A+ or equivalent) preferred. Minimum 1+ years of experience is required. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Senior Technician Location: Palm Bay, FL Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/05/2026
Full time
Senior Technician Location: Palm Bay, FL Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
American Management Group, LLC (AMG)
Omaha, Nebraska
Position Title: Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Hourly rate of pay: $46.26 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.
08/05/2026
Full time
Position Title: Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Hourly rate of pay: $46.26 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.