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Business Analyst / Project Manager
BC Forward Charlotte, North Carolina
Job Title: Business Analyst / Project Manager Location: Jersey City, NJ (Hybrid, minimum 3 days onsite) Duration: Contract - 12 months Pay Range: $67.69/hr (W2) Job ID: 407736 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an Business Analyst / Project Manager to join our dynamic team. The ideal candidate will have strong experience in business analysis, data quality, SQL-based analytics, and program governance, and a proven ability to coordinate onboarding of projects, enforce governance controls, and deliver portfolio reporting and risk management outcomes. Responsibilities: Coordinate and oversee onboarding of incoming projects into the program. Ensure compliance with governance processes, including tollgates, risk assessments, regulatory controls, change management, and documentation standards. Provide centralized tracking, reporting, and issue management across the portfolio. Monitor program health, delivery risks, dependencies, and escalations. Perform data quality checks using internal data source systems, including validation, reconciliation, and troubleshooting. Drive consistency in governance execution and align projects with organizational expectations and delivery commitments. Required Skills & Qualifications: Bachelor's degree in Finance, Computer Science, Information Systems, Mathematics, Engineering, or a related quantitative discipline. 5+ years of experience in data analysis, business analysis, financial technology, risk management, or a related field. Hands-on proficiency with SQL and relational databases to query and analyze large datasets. Proven ability to investigate, validate, reconcile, and troubleshoot complex data issues across multiple source systems. Experience with data quality assessments, root cause analysis, and data lineage reviews. Strong analytical and problem-solving skills with the ability to translate findings into actionable insights. Excellent communication skills to collaborate with business stakeholders, technology teams, and project management teams. Experience supporting project governance, regulatory, or risk initiatives within financial services. Preferred Skills: Automation, data extraction, and reporting using Python and VB Scripting (VBScript/VBA). Building data analysis frameworks, validation routines, and reconciliation processes in Python. Automating data quality checks, exception reporting, and workflows through scripting. Proficiency with Pandas, NumPy, and OpenPyXL. Integration of database queries, file processing, and reporting via automated scripts. Knowledge of Excel VBA/VB Scripting for macros and reporting tools. Familiarity with version control, code reviews, testing, and documentation practices. Experience supporting large-scale financial, risk, or regulatory reporting environments through automation and analytics. Additional Details: Start: ASAP. Expected start 2-4 weeks after offer. Candidates must meet the outlined start date. Worksite: NJ2-525-18-01. Hybrid schedule requirement of a minimum of 3 days per week onsite. Glider Candidate ID Verification will apply. Please include current location and relocation intent on the resume. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
08/05/2026
Full time
Job Title: Business Analyst / Project Manager Location: Jersey City, NJ (Hybrid, minimum 3 days onsite) Duration: Contract - 12 months Pay Range: $67.69/hr (W2) Job ID: 407736 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an Business Analyst / Project Manager to join our dynamic team. The ideal candidate will have strong experience in business analysis, data quality, SQL-based analytics, and program governance, and a proven ability to coordinate onboarding of projects, enforce governance controls, and deliver portfolio reporting and risk management outcomes. Responsibilities: Coordinate and oversee onboarding of incoming projects into the program. Ensure compliance with governance processes, including tollgates, risk assessments, regulatory controls, change management, and documentation standards. Provide centralized tracking, reporting, and issue management across the portfolio. Monitor program health, delivery risks, dependencies, and escalations. Perform data quality checks using internal data source systems, including validation, reconciliation, and troubleshooting. Drive consistency in governance execution and align projects with organizational expectations and delivery commitments. Required Skills & Qualifications: Bachelor's degree in Finance, Computer Science, Information Systems, Mathematics, Engineering, or a related quantitative discipline. 5+ years of experience in data analysis, business analysis, financial technology, risk management, or a related field. Hands-on proficiency with SQL and relational databases to query and analyze large datasets. Proven ability to investigate, validate, reconcile, and troubleshoot complex data issues across multiple source systems. Experience with data quality assessments, root cause analysis, and data lineage reviews. Strong analytical and problem-solving skills with the ability to translate findings into actionable insights. Excellent communication skills to collaborate with business stakeholders, technology teams, and project management teams. Experience supporting project governance, regulatory, or risk initiatives within financial services. Preferred Skills: Automation, data extraction, and reporting using Python and VB Scripting (VBScript/VBA). Building data analysis frameworks, validation routines, and reconciliation processes in Python. Automating data quality checks, exception reporting, and workflows through scripting. Proficiency with Pandas, NumPy, and OpenPyXL. Integration of database queries, file processing, and reporting via automated scripts. Knowledge of Excel VBA/VB Scripting for macros and reporting tools. Familiarity with version control, code reviews, testing, and documentation practices. Experience supporting large-scale financial, risk, or regulatory reporting environments through automation and analytics. Additional Details: Start: ASAP. Expected start 2-4 weeks after offer. Candidates must meet the outlined start date. Worksite: NJ2-525-18-01. Hybrid schedule requirement of a minimum of 3 days per week onsite. Glider Candidate ID Verification will apply. Please include current location and relocation intent on the resume. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
Business Analyst
ARCTICOM LLC Beavercreek, Ohio
About Arcticom, LLC Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position: Business Analyst Location - Beavercreek, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $100k - 140k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Own, prioritize, and maintain the product backlog for the Service Desk and User Access platforms. Ensure user stories are clearly defined and ready for development sprints. Act as the primary liaison between government sponsors, functional community leads, and the technical delivery team to gather requirements and communicate product vision. Create and maintain a strategic product roadmap that anticipates future enterprise needs, such as Zero Trust architecture integration and automated provisioning. Supervise day-to-day Service Desk operations and user access workflows, ensuring Service Level Agreements (SLAs) and key performance indicators are consistently met. Assist in drafting project schedules, managing resource allocations, and tracking milestones. Identify operational risks and compliance issues (e.g., unauthorized access risks, SLA breaches) and develop mitigation strategies in alignment with security protocols. Generate recurring performance reports, compile operational metrics, and brief leadership on team throughput, ticket resolution times, and access provisioning bottlenecks. Analyze and document current-state service desk and user access workflows and user onboarding/offboarding processes. Design optimized future-state process maps. Gather detailed technical and functional requirements from stakeholders for system upgrades, new user community implementation and existing user community migration. Design, build, and maintain automated reporting dashboards to track Service Desk Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and operational throughput. Analyze historical ticket data and user access requests to identify bottlenecks, forecast support demands, and recommend solutions for recurring issues. Required (Minimum Necessary) Qualifications Education Requirements: Must have a bachelor's degree or 5-10 years equivalent experience Level of Experience Requirements: Ten (10) years of USAF Logistics knowledge. Hold or have the ability to acquire a government security clearance; requires U.S. citizenship. Knowledge, Skills, Abilities, and Other Characteristics Experience in process mapping, data modeling, taxonomies, ontological models, and systems analysis required. Proficiency in data visualization tools (e.g., Tableau, Power BI, Qlik) Strong written and verbal communication skills, ability to communicate technical and business information effectively to both technical and non-technical people. Ability to understand our business, be a team player and enjoy working in a team-oriented environment. Strong problem solving/decision-making skills. Experience leading and influencing others, including senior level personnel. Process design and implementation. Demonstrated analytical skills. Strong collaboration skills. Ability to translate operational policies into technical user stories Experience managing cross-functional teams Advanced proficiency in Excel. Intermediate proficiency with Power Point, SharePoint, Power Automate. Proficient with Jira and Confluence. Strong quantitative analysis capabilities Demonstrated knowledge of Agile methodology. Demonstrated knowledge of project management discipline. Strong organizational skills. Technical document writing. Knowledge of ELMS and Air Force logistics systems Preferred Project Management certification desired, but not required Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation"safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
08/05/2026
Full time
About Arcticom, LLC Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position: Business Analyst Location - Beavercreek, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $100k - 140k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Own, prioritize, and maintain the product backlog for the Service Desk and User Access platforms. Ensure user stories are clearly defined and ready for development sprints. Act as the primary liaison between government sponsors, functional community leads, and the technical delivery team to gather requirements and communicate product vision. Create and maintain a strategic product roadmap that anticipates future enterprise needs, such as Zero Trust architecture integration and automated provisioning. Supervise day-to-day Service Desk operations and user access workflows, ensuring Service Level Agreements (SLAs) and key performance indicators are consistently met. Assist in drafting project schedules, managing resource allocations, and tracking milestones. Identify operational risks and compliance issues (e.g., unauthorized access risks, SLA breaches) and develop mitigation strategies in alignment with security protocols. Generate recurring performance reports, compile operational metrics, and brief leadership on team throughput, ticket resolution times, and access provisioning bottlenecks. Analyze and document current-state service desk and user access workflows and user onboarding/offboarding processes. Design optimized future-state process maps. Gather detailed technical and functional requirements from stakeholders for system upgrades, new user community implementation and existing user community migration. Design, build, and maintain automated reporting dashboards to track Service Desk Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and operational throughput. Analyze historical ticket data and user access requests to identify bottlenecks, forecast support demands, and recommend solutions for recurring issues. Required (Minimum Necessary) Qualifications Education Requirements: Must have a bachelor's degree or 5-10 years equivalent experience Level of Experience Requirements: Ten (10) years of USAF Logistics knowledge. Hold or have the ability to acquire a government security clearance; requires U.S. citizenship. Knowledge, Skills, Abilities, and Other Characteristics Experience in process mapping, data modeling, taxonomies, ontological models, and systems analysis required. Proficiency in data visualization tools (e.g., Tableau, Power BI, Qlik) Strong written and verbal communication skills, ability to communicate technical and business information effectively to both technical and non-technical people. Ability to understand our business, be a team player and enjoy working in a team-oriented environment. Strong problem solving/decision-making skills. Experience leading and influencing others, including senior level personnel. Process design and implementation. Demonstrated analytical skills. Strong collaboration skills. Ability to translate operational policies into technical user stories Experience managing cross-functional teams Advanced proficiency in Excel. Intermediate proficiency with Power Point, SharePoint, Power Automate. Proficient with Jira and Confluence. Strong quantitative analysis capabilities Demonstrated knowledge of Agile methodology. Demonstrated knowledge of project management discipline. Strong organizational skills. Technical document writing. Knowledge of ELMS and Air Force logistics systems Preferred Project Management certification desired, but not required Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation"safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Business Analyst- Quantitative
Pinnacle Technical Resources Tampa, Florida
Job Description: Business Analyst or PM- Quantitative Credit Risk Models Wholesale Credit Risk Technology team is looking for an analyst with strong credit risk experience to support the development, validation and maintenance of Credit Risk Loss models used to forecast losses and/or capital reserves under U.S. and international regulations as CCAR, CECL & IFRS 9. Key responsibilities include: Work with Risk managers and model owners to document functional and technical requirements of Expected loss models and its various components such as PD (Probability of default), Loss Given Default (LGD) and Exposure at Default (EAD) under the CCAR, CECL, IFRS 9 frameworks. Lead the effective and efficient delivery of software development projects and act as the technology point of contact with the project stakeholders. Plan and coordinate user acceptance testing including documenting test cases, ensuring input data satisfies test scenarios and model output meets expectations. Responsible for documenting and presenting detailed model development processes and results, suitable for a variety of audiences. Prepare ad-hoc analysis and reporting as needed including working with large data sets to verify veracity of business requirements and/or data quality issues. Collaborate with business and technology stakeholders to ensure competing projects are prioritized and project issues and risks are communicated. Respond to ongoing analytical requests from auditors and regulatory reviewers. Qualifications: A bachelor degree or higher in a quantitative field such as financial mathematics, statistics, engineering, physics, or economics. Credit risk modeling or analytical experience in banking or financial service industry including knowledge of statistical model development or validation, utilizing best modeling practices and methodologies in the areas of data processing, sampling, model design or specification, model performance assessment. Hands-on experience working with large datasets using SQL, SAS and/or python. Working Knowledge of CECL, CCAR, IFRS 9 a plus. Experience working with JIRA to manage agile software development a plus. Excellent verbal, written, and interpersonal communication skills. Note: Tampa, Irving, JC Rate depends on location and experience. $115 for JC $90 to 100 for Irving, Texas
08/05/2026
Full time
Job Description: Business Analyst or PM- Quantitative Credit Risk Models Wholesale Credit Risk Technology team is looking for an analyst with strong credit risk experience to support the development, validation and maintenance of Credit Risk Loss models used to forecast losses and/or capital reserves under U.S. and international regulations as CCAR, CECL & IFRS 9. Key responsibilities include: Work with Risk managers and model owners to document functional and technical requirements of Expected loss models and its various components such as PD (Probability of default), Loss Given Default (LGD) and Exposure at Default (EAD) under the CCAR, CECL, IFRS 9 frameworks. Lead the effective and efficient delivery of software development projects and act as the technology point of contact with the project stakeholders. Plan and coordinate user acceptance testing including documenting test cases, ensuring input data satisfies test scenarios and model output meets expectations. Responsible for documenting and presenting detailed model development processes and results, suitable for a variety of audiences. Prepare ad-hoc analysis and reporting as needed including working with large data sets to verify veracity of business requirements and/or data quality issues. Collaborate with business and technology stakeholders to ensure competing projects are prioritized and project issues and risks are communicated. Respond to ongoing analytical requests from auditors and regulatory reviewers. Qualifications: A bachelor degree or higher in a quantitative field such as financial mathematics, statistics, engineering, physics, or economics. Credit risk modeling or analytical experience in banking or financial service industry including knowledge of statistical model development or validation, utilizing best modeling practices and methodologies in the areas of data processing, sampling, model design or specification, model performance assessment. Hands-on experience working with large datasets using SQL, SAS and/or python. Working Knowledge of CECL, CCAR, IFRS 9 a plus. Experience working with JIRA to manage agile software development a plus. Excellent verbal, written, and interpersonal communication skills. Note: Tampa, Irving, JC Rate depends on location and experience. $115 for JC $90 to 100 for Irving, Texas
Data Analyst II - SAS, R, and Python - Hybrid Chicago or Washington, DC Office
NORC at the University of Chicago Chicago, Illinois
JOB SUMMARY: NORC at the University of Chicago is seeking a qualified Data Analyst II to join the Statistics and Data Science department and support a diverse range of research projects. At NORC, Data Analysts are early career team members who train and work with our Statisticians and Data Scientists to perform tasks such as data processing, quality assurance, analysis, and dissemination. For this role, we are looking for someone proficient in SAS, R, and Python. As part of their data processing responsibilities, Data Analysts import, clean, standardize, transform, and validate data sets. They also research and document data procedures and support the investigation of data problems. They may identify, analyze, and interpret trends or patterns in data sets, support modeling efforts, and help prepare data presentations and reports, including developing charts, graphs, and tables. In addition, the Data Analyst may assist in data collection and harmonization from primary or secondary data sources (e.g., administrative records, commercial data, social media data), preparing data files for delivery, and the maintenance of databases, data systems, and their relevant metadata/dictionaries. The Data Analyst is expected to work collaboratively in a team environment. Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. Location: This is a hybrid role based in either our Chicago Loop or downtown Washington, DC office, with a minimum of six days per month in the office. DEPARTMENT: Statistics and Data Science The Statistics and Data Science department implements state-of-the-art statistical methods and develops innovations to deliver reliable data and rigorous analysis to guide critical programmatic, business and policy decisions for NORC clients. The department provides leadership throughout the project lifecycle on study design, data collection, assessment of data quality, quantitative analysis, and dissemination of results. The Statistics and Data Science department also conducts its own research and is a leader in designing and implementing rigorous, efficient methods for sampling, weighting, and imputation for sample surveys and evaluation research. The department provides expertise and leads NORC strategy on the use of a broad range of methods and techniques, including statistical modeling, machine learning methods, data linkage, statistical matching, data disclosure control, small area estimation, Bayesian analysis, assessing data quality, data visualization for analyzing and interpreting data, and developing approaches using artificial intelligence (AI) that support NORC's research. The department collaborates with the departments throughout NORC, as well as leading its own projects. RESPONSIBILITIES: Collaborate with statisticians, data scientists, technology experts, and subject matter experts to implement and improve data management and analysis activities. Develop programs and scripts for data cleaning, integration, transformation, and harmonization, as well as data quality checks and validation Support and enhance applications and databases already built for various research needs and produce data documentation and dictionaries. Create data dashboards and visualizations, including preparing charts, graphs, and tables for reports and presentations. Perform various types of data analysis and modeling, often involving multiple data sets. Contribute to documentation, reports, and presentations through writing sections, creating basic analytic summaries, and developing tables and graphics. Apply AI tools to help improve efficiency. Perform other duties as assigned. REQUIRED SKILLS: Bachelor's degree in one of the following fields: statistics, math, data science, computer science, or computational social science or related field required. Proficiency with data management, quantitative analysis and modeling, data reduction techniques and data visualization. At least 2 years' experience in positions of increasing responsibility, preferably working with large data sets, and conducting statistical and quantitative modeling, statistical/analytic programming, and data mining Strong foundation in areas of statistics, mathematics, and data science. Coding skills in SAS, R, and Python required. Additional expertise in areas of machine learning such as natural language processing and supervised/unsupervised modelling preferred. Experience using AI tools and methods (e.g., prompt engineering, agentic AI, model evaluation) is preferred. Strong skills in problem solving and quantitative analysis are required. Able to organize and prioritize work assignments to meet project needs. Outstanding interpersonal and critical reasoning skills. Proficiency with MS Office software. Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. SALARY AND BENEFITS: The pay range for this position is $72,000 - $88,000. This position is classified as regular. Regular staff are eligible for NORC's comprehensive benefits program. Benefits include, but are not limited to: Generously subsidized health insurance, effective on the first day of employment Dental and vision insurance A defined contribution retirement program, along with a separate voluntary 403(b) retirement program Group life insurance, long-term and short-term disability insurance Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP). NORC is committed to equity and transparency in its pay practices. We publish salary ranges and benefit information for every job. The listed hiring range reflects what we, in good faith, expect to pay at the time of posting, though actual compensation may vary and may be adjusted over time. A candidate's placement within the range depends on factors such as competencies, education, qualifications, experience, skills, performance, and organizational needs. WHAT WE DO: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge. WHO WE ARE: For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we're known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale. EEO STATEMENT: NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.
08/05/2026
Full time
JOB SUMMARY: NORC at the University of Chicago is seeking a qualified Data Analyst II to join the Statistics and Data Science department and support a diverse range of research projects. At NORC, Data Analysts are early career team members who train and work with our Statisticians and Data Scientists to perform tasks such as data processing, quality assurance, analysis, and dissemination. For this role, we are looking for someone proficient in SAS, R, and Python. As part of their data processing responsibilities, Data Analysts import, clean, standardize, transform, and validate data sets. They also research and document data procedures and support the investigation of data problems. They may identify, analyze, and interpret trends or patterns in data sets, support modeling efforts, and help prepare data presentations and reports, including developing charts, graphs, and tables. In addition, the Data Analyst may assist in data collection and harmonization from primary or secondary data sources (e.g., administrative records, commercial data, social media data), preparing data files for delivery, and the maintenance of databases, data systems, and their relevant metadata/dictionaries. The Data Analyst is expected to work collaboratively in a team environment. Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. Location: This is a hybrid role based in either our Chicago Loop or downtown Washington, DC office, with a minimum of six days per month in the office. DEPARTMENT: Statistics and Data Science The Statistics and Data Science department implements state-of-the-art statistical methods and develops innovations to deliver reliable data and rigorous analysis to guide critical programmatic, business and policy decisions for NORC clients. The department provides leadership throughout the project lifecycle on study design, data collection, assessment of data quality, quantitative analysis, and dissemination of results. The Statistics and Data Science department also conducts its own research and is a leader in designing and implementing rigorous, efficient methods for sampling, weighting, and imputation for sample surveys and evaluation research. The department provides expertise and leads NORC strategy on the use of a broad range of methods and techniques, including statistical modeling, machine learning methods, data linkage, statistical matching, data disclosure control, small area estimation, Bayesian analysis, assessing data quality, data visualization for analyzing and interpreting data, and developing approaches using artificial intelligence (AI) that support NORC's research. The department collaborates with the departments throughout NORC, as well as leading its own projects. RESPONSIBILITIES: Collaborate with statisticians, data scientists, technology experts, and subject matter experts to implement and improve data management and analysis activities. Develop programs and scripts for data cleaning, integration, transformation, and harmonization, as well as data quality checks and validation Support and enhance applications and databases already built for various research needs and produce data documentation and dictionaries. Create data dashboards and visualizations, including preparing charts, graphs, and tables for reports and presentations. Perform various types of data analysis and modeling, often involving multiple data sets. Contribute to documentation, reports, and presentations through writing sections, creating basic analytic summaries, and developing tables and graphics. Apply AI tools to help improve efficiency. Perform other duties as assigned. REQUIRED SKILLS: Bachelor's degree in one of the following fields: statistics, math, data science, computer science, or computational social science or related field required. Proficiency with data management, quantitative analysis and modeling, data reduction techniques and data visualization. At least 2 years' experience in positions of increasing responsibility, preferably working with large data sets, and conducting statistical and quantitative modeling, statistical/analytic programming, and data mining Strong foundation in areas of statistics, mathematics, and data science. Coding skills in SAS, R, and Python required. Additional expertise in areas of machine learning such as natural language processing and supervised/unsupervised modelling preferred. Experience using AI tools and methods (e.g., prompt engineering, agentic AI, model evaluation) is preferred. Strong skills in problem solving and quantitative analysis are required. Able to organize and prioritize work assignments to meet project needs. Outstanding interpersonal and critical reasoning skills. Proficiency with MS Office software. Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. SALARY AND BENEFITS: The pay range for this position is $72,000 - $88,000. This position is classified as regular. Regular staff are eligible for NORC's comprehensive benefits program. Benefits include, but are not limited to: Generously subsidized health insurance, effective on the first day of employment Dental and vision insurance A defined contribution retirement program, along with a separate voluntary 403(b) retirement program Group life insurance, long-term and short-term disability insurance Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP). NORC is committed to equity and transparency in its pay practices. We publish salary ranges and benefit information for every job. The listed hiring range reflects what we, in good faith, expect to pay at the time of posting, though actual compensation may vary and may be adjusted over time. A candidate's placement within the range depends on factors such as competencies, education, qualifications, experience, skills, performance, and organizational needs. WHAT WE DO: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge. WHO WE ARE: For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we're known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale. EEO STATEMENT: NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.
Data Governance Analyst
Stefanini Smyrna, Delaware
Stefanini Group is hiring! Stefanini is looking for Data Governance Analyst in Smyrna, DE (Hybrid) For quick Apply, please reach out to Rachit Rastogi - call: / email: Work Hours: M-F (37 hours) Work Location: Smyrna, DE (must be within an hour of Smyrna) Shift: 1st Shift (8:00 AM - 4:30 PM) (Onsite on Monday and Tuesday; Other days remote) Interviews: In person is required will be a panel interview. The Data Governance Analyst will play a key role in strengthening the DPH's data governance framework by ensuring the accuracy, consistency, and reliability of data across systems. This position will focus on the development and maintenance of data dictionaries, implementation of data standardization practices, and management of metadata to support effective data use and decision-making. The analyst will collaborate with epidemiologists, informaticists, data stewards, program leads and IT staff to document and harmonize data elements, maintain data dictionaries and metadata repositories that improve transparency and accessibility. The ideal candidate has experience in data governance or health informatics, strong knowledge of data management tools, and the ability to engage diverse stakeholders. Key Responsibilities Data Dictionary Development and Maintenance: Create, maintain, and update comprehensive data dictionaries to ensure clear definitions and business rules for critical data elements. Work with subject matter experts and system owners to validate data definitions and ensure alignment across programs. Provide training and documentation on the use and interpretation of data dictionaries. Data Standardization: Develop and implement data naming conventions, formatting rules, and coding standards to ensure consistency across systems. Identify and resolve discrepancies in data standards across applications and workflows. Provide training and technical support to staff on the use and importance of standardized data practices. Support integration of standardized data definitions into system modernization projects, migrations, and interoperability initiatives. Metadata Management: Oversee the ingestion, storage, and secure archiving of data ensuring compliance with privacy regulations. Design, implement, and maintain metadata repositories that capture data lineage, ownership, and usage across public health systems. Develop standardized processes for metadata collection, cataloging, and updating to ensure consistency and accuracy. Monitor metadata quality, identify gaps, and recommend improvements to enhance usability and compliance. Provide training and consultation to staff on metadata practices, fostering a culture of data stewardship. Governance and Compliance Support: Collaborate with data governance committees to enforce policies, procedures, and guidelines related to data quality and integrity. Monitor compliance with data governance standards and escalate issues as needed. Support audits and reporting requirements by providing detailed documentation on metadata and data standards. Create and run quantitative and qualitative analysis, track performance metrics and model data trends. Build and maintain interactive dashboards using tools like Tableau or MS Power BI. Required Skills: Bachelor's degree in information science, Computer Science, Database Management, Public Health, or a closely related field required; a master's degree in a related discipline preferred. 3+ years of experience in data governance, data management, or related roles. Strong command of SQL is must. Preferred Skills: Strong understanding of data dictionaries, data standards, and metadata management frameworks. Experience with data governance or metadata management tools (e.g., Collibra, Alation, Informatica, Purview or similar). Python or R is highly valuable Experience working in healthcare, public health, or government data environments. Familiarity with data privacy regulations (e.g., HIPAA, GDPR) and their implications for metadata and data standardization. Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives. Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers. About Stefanini Group The Stefanini Group is a global provider of offshore, onshore, and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
08/05/2026
Full time
Stefanini Group is hiring! Stefanini is looking for Data Governance Analyst in Smyrna, DE (Hybrid) For quick Apply, please reach out to Rachit Rastogi - call: / email: Work Hours: M-F (37 hours) Work Location: Smyrna, DE (must be within an hour of Smyrna) Shift: 1st Shift (8:00 AM - 4:30 PM) (Onsite on Monday and Tuesday; Other days remote) Interviews: In person is required will be a panel interview. The Data Governance Analyst will play a key role in strengthening the DPH's data governance framework by ensuring the accuracy, consistency, and reliability of data across systems. This position will focus on the development and maintenance of data dictionaries, implementation of data standardization practices, and management of metadata to support effective data use and decision-making. The analyst will collaborate with epidemiologists, informaticists, data stewards, program leads and IT staff to document and harmonize data elements, maintain data dictionaries and metadata repositories that improve transparency and accessibility. The ideal candidate has experience in data governance or health informatics, strong knowledge of data management tools, and the ability to engage diverse stakeholders. Key Responsibilities Data Dictionary Development and Maintenance: Create, maintain, and update comprehensive data dictionaries to ensure clear definitions and business rules for critical data elements. Work with subject matter experts and system owners to validate data definitions and ensure alignment across programs. Provide training and documentation on the use and interpretation of data dictionaries. Data Standardization: Develop and implement data naming conventions, formatting rules, and coding standards to ensure consistency across systems. Identify and resolve discrepancies in data standards across applications and workflows. Provide training and technical support to staff on the use and importance of standardized data practices. Support integration of standardized data definitions into system modernization projects, migrations, and interoperability initiatives. Metadata Management: Oversee the ingestion, storage, and secure archiving of data ensuring compliance with privacy regulations. Design, implement, and maintain metadata repositories that capture data lineage, ownership, and usage across public health systems. Develop standardized processes for metadata collection, cataloging, and updating to ensure consistency and accuracy. Monitor metadata quality, identify gaps, and recommend improvements to enhance usability and compliance. Provide training and consultation to staff on metadata practices, fostering a culture of data stewardship. Governance and Compliance Support: Collaborate with data governance committees to enforce policies, procedures, and guidelines related to data quality and integrity. Monitor compliance with data governance standards and escalate issues as needed. Support audits and reporting requirements by providing detailed documentation on metadata and data standards. Create and run quantitative and qualitative analysis, track performance metrics and model data trends. Build and maintain interactive dashboards using tools like Tableau or MS Power BI. Required Skills: Bachelor's degree in information science, Computer Science, Database Management, Public Health, or a closely related field required; a master's degree in a related discipline preferred. 3+ years of experience in data governance, data management, or related roles. Strong command of SQL is must. Preferred Skills: Strong understanding of data dictionaries, data standards, and metadata management frameworks. Experience with data governance or metadata management tools (e.g., Collibra, Alation, Informatica, Purview or similar). Python or R is highly valuable Experience working in healthcare, public health, or government data environments. Familiarity with data privacy regulations (e.g., HIPAA, GDPR) and their implications for metadata and data standardization. Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives. Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers. About Stefanini Group The Stefanini Group is a global provider of offshore, onshore, and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
AmeriSpeak - Client Services Research Analyst
NORC at the University of Chicago Chicago, Illinois
JOB SUMMARY: AmeriSpeak is a growing, fast-paced, innovative, probability-based panel housed within NORC at the University of Chicago, a world leader in research excellence. The Client Services Research Analyst is a singular opportunity to develop, hone, and use your survey research skills. You will collaborate on important and cutting-edge projects, which cover a wide variety of topics impacting our world today and play a vital role in their execution. You will have the opportunity to work with, assist, and eventually coordinate a multidisciplinary, cross-functional team that includes researchers, statisticians, programmers, telephone center staff, and subject matter experts throughout NORC. The Client Services Research Analyst is responsible for assisting with critical aspects of executing AmeriSpeak client studies, including: reviewing and evaluating client questionnaires accuracy and effectiveness in question wording, logic, and application for survey mode(s), formatting client questionnaires for programming, submitting project for IRB review, develop survey respondent contact plans, reviewing programmed instrument for accuracy and quality in all modes, and managing revisions throughout the testing cycle, ensuring survey data quality through reviewing simulated data and live data, monitoring survey field progress, helping to prepare raw data for weighting and client delivery using appropriate statistical applications, and helping develop and review for quality final client deliverables. Communicates with AmeriSpeak teams and support teams as needed and directed to get projects successfully executed and delivered-on time, with high quality, and within budget. May support business development activities for proposal, pricing, and contracting support, or other collateral. Location: This is a hybrid role based in our Chicago downtown office, with a minimum of six days per month in the office. DEPARTMENT: AmeriSpeak AmeriSpeak is the first U.S. multiclient household panel to combine the speed and cost-effectiveness of panel surveys with enhanced representativeness of the U.S. population, an approach designed to achieve an industry-leading response rate and an innovative sample quality report card. AmeriSpeak has become the primary survey partner of the nation's preeminent news service, The Associated Press. Developed and funded by NORC, AmeriSpeak randomly identifies Americans-including the country's hardest-to-reach populations-and recruits them to provide their opinions and insights on a wide range of topics critical to our clients. The outcome is a truly representative picture of America and, thus, more accurate research results for use in statistical surveys. RESPONSIBILITIES: Evaluates client questionnaires for alterations in question wording and question type needed to accommodate phone and/or web modes of survey administration Formats client questionnaires for programming, writing in appropriate survey pathway logic to ensure respondents are administered the correct questions Performs quality control testing on programmed surveys in the phone and web modes and manages questionnaire revisions throughout the testing cycle Taking on other key task to get a survey executed, including submitting project for IRB review, develop survey respondent contact plans, and monitoring survey field progress Coordinates with the Data Team to review simulated data and respondent survey data throughout the field period. Using data files to review survey and monitor field As the right person matures in the position, they will: Work with clients and ensure that client expectations of quality, timelines, and deliverables are met or exceeded Participate in and collaborate with multidisciplinary, internal teams-such as AmeriSpeak business development, statistics/methodology, researchers, programming, telephone centers, and subject matter experts-to execute AmeriSpeak studies Support business development activities for proposal, pricing, and contracting support for web survey projects Performs other duties as assigned REQUIRED SKILLS: Bachelor's degree is required. Master's degree in a relevant area is a plus 1 year experience in quantitative analysis using software like SAS, STATA, R, or SPSS is preferred Experience working with data collection and data flow processes Strong knowledge of survey research; knowledge of data collection and data flow processes Well-developed problem-solving, data analysis, time management, personal organization, and attention to detail, discretion, and composure skills Strong communication and interpersonal skills Ability to work on multiple projects at the same time with agility and to work effectively with team members, multiple departments, stakeholders, and internal/external clients Ability to work effectively and collaboratively with minimal supervision Knowledge of general office procedures, technology, and equipment Microsoft Office software, including word processing, spreadsheets, and graphics (Outlook, Word, Excel, and PowerPoint). Experience with online survey or CATI software is a plus SALARY AND BENEFITS: The pay range for this position is $55,000 - $70,000 This position is classified as regular. Regular staff are eligible for NORC's comprehensive benefits program. Benefits include, but are not limited to: Generously subsidized health insurance, effective on the first day of employment Dental and vision insurance A defined contribution retirement program, along with a separate voluntary 403(b) retirement program Group life insurance, long-term and short-term disability insurance Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP). NORC is committed to equity and transparency in its pay practices. We publish salary ranges and benefit information for every job. The listed hiring range reflects what we, in good faith, expect to pay at the time of posting, though actual compensation may vary and may be adjusted over time. A candidate's placement within the range depends on factors such as competencies, education, qualifications, experience, skills, performance, and organizational needs. WHAT WE DO: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge. WHO WE ARE: For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we're known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale. EEO STATEMENT: NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.
08/05/2026
Full time
JOB SUMMARY: AmeriSpeak is a growing, fast-paced, innovative, probability-based panel housed within NORC at the University of Chicago, a world leader in research excellence. The Client Services Research Analyst is a singular opportunity to develop, hone, and use your survey research skills. You will collaborate on important and cutting-edge projects, which cover a wide variety of topics impacting our world today and play a vital role in their execution. You will have the opportunity to work with, assist, and eventually coordinate a multidisciplinary, cross-functional team that includes researchers, statisticians, programmers, telephone center staff, and subject matter experts throughout NORC. The Client Services Research Analyst is responsible for assisting with critical aspects of executing AmeriSpeak client studies, including: reviewing and evaluating client questionnaires accuracy and effectiveness in question wording, logic, and application for survey mode(s), formatting client questionnaires for programming, submitting project for IRB review, develop survey respondent contact plans, reviewing programmed instrument for accuracy and quality in all modes, and managing revisions throughout the testing cycle, ensuring survey data quality through reviewing simulated data and live data, monitoring survey field progress, helping to prepare raw data for weighting and client delivery using appropriate statistical applications, and helping develop and review for quality final client deliverables. Communicates with AmeriSpeak teams and support teams as needed and directed to get projects successfully executed and delivered-on time, with high quality, and within budget. May support business development activities for proposal, pricing, and contracting support, or other collateral. Location: This is a hybrid role based in our Chicago downtown office, with a minimum of six days per month in the office. DEPARTMENT: AmeriSpeak AmeriSpeak is the first U.S. multiclient household panel to combine the speed and cost-effectiveness of panel surveys with enhanced representativeness of the U.S. population, an approach designed to achieve an industry-leading response rate and an innovative sample quality report card. AmeriSpeak has become the primary survey partner of the nation's preeminent news service, The Associated Press. Developed and funded by NORC, AmeriSpeak randomly identifies Americans-including the country's hardest-to-reach populations-and recruits them to provide their opinions and insights on a wide range of topics critical to our clients. The outcome is a truly representative picture of America and, thus, more accurate research results for use in statistical surveys. RESPONSIBILITIES: Evaluates client questionnaires for alterations in question wording and question type needed to accommodate phone and/or web modes of survey administration Formats client questionnaires for programming, writing in appropriate survey pathway logic to ensure respondents are administered the correct questions Performs quality control testing on programmed surveys in the phone and web modes and manages questionnaire revisions throughout the testing cycle Taking on other key task to get a survey executed, including submitting project for IRB review, develop survey respondent contact plans, and monitoring survey field progress Coordinates with the Data Team to review simulated data and respondent survey data throughout the field period. Using data files to review survey and monitor field As the right person matures in the position, they will: Work with clients and ensure that client expectations of quality, timelines, and deliverables are met or exceeded Participate in and collaborate with multidisciplinary, internal teams-such as AmeriSpeak business development, statistics/methodology, researchers, programming, telephone centers, and subject matter experts-to execute AmeriSpeak studies Support business development activities for proposal, pricing, and contracting support for web survey projects Performs other duties as assigned REQUIRED SKILLS: Bachelor's degree is required. Master's degree in a relevant area is a plus 1 year experience in quantitative analysis using software like SAS, STATA, R, or SPSS is preferred Experience working with data collection and data flow processes Strong knowledge of survey research; knowledge of data collection and data flow processes Well-developed problem-solving, data analysis, time management, personal organization, and attention to detail, discretion, and composure skills Strong communication and interpersonal skills Ability to work on multiple projects at the same time with agility and to work effectively with team members, multiple departments, stakeholders, and internal/external clients Ability to work effectively and collaboratively with minimal supervision Knowledge of general office procedures, technology, and equipment Microsoft Office software, including word processing, spreadsheets, and graphics (Outlook, Word, Excel, and PowerPoint). Experience with online survey or CATI software is a plus SALARY AND BENEFITS: The pay range for this position is $55,000 - $70,000 This position is classified as regular. Regular staff are eligible for NORC's comprehensive benefits program. Benefits include, but are not limited to: Generously subsidized health insurance, effective on the first day of employment Dental and vision insurance A defined contribution retirement program, along with a separate voluntary 403(b) retirement program Group life insurance, long-term and short-term disability insurance Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP). NORC is committed to equity and transparency in its pay practices. We publish salary ranges and benefit information for every job. The listed hiring range reflects what we, in good faith, expect to pay at the time of posting, though actual compensation may vary and may be adjusted over time. A candidate's placement within the range depends on factors such as competencies, education, qualifications, experience, skills, performance, and organizational needs. WHAT WE DO: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge. WHO WE ARE: For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we're known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale. EEO STATEMENT: NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.
User Researcher
eStaffLLC Sacramento, California
We are seeking a User Researcher for a Hybrid position with our Sacramento, California client. The User Researcher who will be responsible for planning, conducting, and synthesizing user research to inform digital product strategy, service design, and enterprise modernization initiatives. This role partners with Human-Centered Design (HCD) teams, Product Managers, UX/UI Designers, Business Analysts, Developers, and stakeholders to identify user needs, validate design concepts, and generate actionable insights that drive product roadmap priorities. The User Researcher ensures product decisions are grounded in evidence-based research, accessibility best practices, and the needs of diverse user populations. Key Responsibilities Plan and execute qualitative and quantitative user research throughout the product lifecycle. Conduct user interviews, contextual inquiries, surveys, usability testing, focus groups, and observational research. Analyze research findings and translate insights into actionable product roadmap recommendations. Develop personas, customer journey maps, empathy maps, and other Human-Centered Design (HCD) artifacts. Translate user research findings into product requirements and design recommendations. Establish UX success metrics and benchmarks to evaluate current and future-state experiences. Conduct remote moderated and unmoderated usability testing using industry-standard platforms. Collaborate with Product Managers, UX/UI Designers, Business Analysts, Developers, and stakeholders. Ensure research incorporates accessibility and inclusive design principles. Present research findings to executive leadership, business stakeholders, and technical teams. Support Agile product teams with continuous user feedback throughout development. Maintain research repositories, documentation, and best practices. Minimum Qualifications Education Bachelor's degree required. Required Experience Minimum two (2) successfully completed projects (defined as projects that have achieved full implementation and are operationally complete) demonstrating experience deriving product roadmap priorities from user research data. Preferred Qualifications Experience conducting user research with diverse and vulnerable populations, including non-English speakers, individuals with disabilities, and senior citizens. Experience establishing UX benchmarks such as System Usability Scale (SUS), Time-on-Task, and similar usability metrics. Experience using remote unmoderated user testing platforms such as UserTesting, Optimal Workshop, or similar tools. Experience conducting research within Agile or SAFe environments. Experience supporting enterprise digital transformation or government modernization initiatives. Knowledge of accessibility standards, inclusive design principles, and WCAG guidelines.
08/05/2026
Full time
We are seeking a User Researcher for a Hybrid position with our Sacramento, California client. The User Researcher who will be responsible for planning, conducting, and synthesizing user research to inform digital product strategy, service design, and enterprise modernization initiatives. This role partners with Human-Centered Design (HCD) teams, Product Managers, UX/UI Designers, Business Analysts, Developers, and stakeholders to identify user needs, validate design concepts, and generate actionable insights that drive product roadmap priorities. The User Researcher ensures product decisions are grounded in evidence-based research, accessibility best practices, and the needs of diverse user populations. Key Responsibilities Plan and execute qualitative and quantitative user research throughout the product lifecycle. Conduct user interviews, contextual inquiries, surveys, usability testing, focus groups, and observational research. Analyze research findings and translate insights into actionable product roadmap recommendations. Develop personas, customer journey maps, empathy maps, and other Human-Centered Design (HCD) artifacts. Translate user research findings into product requirements and design recommendations. Establish UX success metrics and benchmarks to evaluate current and future-state experiences. Conduct remote moderated and unmoderated usability testing using industry-standard platforms. Collaborate with Product Managers, UX/UI Designers, Business Analysts, Developers, and stakeholders. Ensure research incorporates accessibility and inclusive design principles. Present research findings to executive leadership, business stakeholders, and technical teams. Support Agile product teams with continuous user feedback throughout development. Maintain research repositories, documentation, and best practices. Minimum Qualifications Education Bachelor's degree required. Required Experience Minimum two (2) successfully completed projects (defined as projects that have achieved full implementation and are operationally complete) demonstrating experience deriving product roadmap priorities from user research data. Preferred Qualifications Experience conducting user research with diverse and vulnerable populations, including non-English speakers, individuals with disabilities, and senior citizens. Experience establishing UX benchmarks such as System Usability Scale (SUS), Time-on-Task, and similar usability metrics. Experience using remote unmoderated user testing platforms such as UserTesting, Optimal Workshop, or similar tools. Experience conducting research within Agile or SAFe environments. Experience supporting enterprise digital transformation or government modernization initiatives. Knowledge of accessibility standards, inclusive design principles, and WCAG guidelines.
Business Analyst
Penske Truck Rental Reading, Pennsylvania
Position Title: Business Analyst Description: Position Summary: This role partners with sales and operations leaders to deliver pricing insights that support company objectives. Key responsibilities include analyzing pricing performance, developing recommendations that support revenue and profit goals, and translating findings into clear, actionable guidance for business leaders. Insights will be shared with field leadership through collaborative discussions, persuasive presentations, and easy-to-understand analytics that help drive informed decision-making. Role Focus: This role is designed for finance professionals who demonstrate strong judgment, ownership, and influence. The Business Analyst serves as a trusted advisor by translating complex financial and operational data into clear, actionable insights. Business Impact: This position provides analytical leadership to the Pricing team in support of the Contract product lines, helping drive performance, accountability, and long-term value creation. Candidate Profile: We are seeking an associate with strong analytical capabilities, clear communication skills, and a collaborative approach to problem solving. Key Strengths: Successful candidates are highly organized, detail-oriented, and naturally curious. They take the time to understand how the business operates and use that knowledge to develop practical, data-driven insights. Collaboration and Influence: This individual works effectively across teams, presents complex information clearly and confidently, and takes initiative to identify improvement opportunities and help drive solutions. Key Responsibilities: Strategic Partnership: Collaborate with sales, marketing, finance, product development, and field leadership to align pricing strategies with business objectives. Pricing Analysis and Performance: Monitor, analyze, and explain key pricing and operational performance indicators to identify trends, risks, and opportunities. Models and Process Improvement: Maintain pricing models, troubleshoot issues, and develop improvement methodologies and best practices where applicable. Communication and Influence: Present pricing recommendations, results, and opportunities to Pricing Department leadership, cross-functional pricing leaders, field leadership, and other business stakeholders through clear analytics and persuasive presentations. Special Projects: Lead ad hoc analyses and special projects that require strong pricing knowledge, analytical rigor, and cross-functional collaboration. Education: Bachelor's degree in Business, Sales Management, Finance, or a related quantitative discipline required. MBA or equivalent master's degree preferred. Experience: Minimum of 5 years of experience in data or business analytics, sales data management, or related roles supporting profit improvement initiatives. Progressive experience conducting data, pricing, and financial analysis to support business decision-making. Experience synthesizing information from multiple sources and translating analysis into actionable, supportable recommendations. Technical and Communication Skills: Proficiency with business intelligence and data visualization tools such as Power BI, Qlik, or Tableau. Strong working knowledge of financial statements, including P&L, balance sheet, and cash flow statements. Experience working with large datasets using SQL, Power Query, or similar data-manipulation tools. Ability to develop persuasive verbal and written presentations for business leaders. Ability to clearly present analytical findings, pricing insights, and recommendations to support decision-making. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Finance/Accounting Job Family: Finance Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID: Requirements PI
08/05/2026
Full time
Position Title: Business Analyst Description: Position Summary: This role partners with sales and operations leaders to deliver pricing insights that support company objectives. Key responsibilities include analyzing pricing performance, developing recommendations that support revenue and profit goals, and translating findings into clear, actionable guidance for business leaders. Insights will be shared with field leadership through collaborative discussions, persuasive presentations, and easy-to-understand analytics that help drive informed decision-making. Role Focus: This role is designed for finance professionals who demonstrate strong judgment, ownership, and influence. The Business Analyst serves as a trusted advisor by translating complex financial and operational data into clear, actionable insights. Business Impact: This position provides analytical leadership to the Pricing team in support of the Contract product lines, helping drive performance, accountability, and long-term value creation. Candidate Profile: We are seeking an associate with strong analytical capabilities, clear communication skills, and a collaborative approach to problem solving. Key Strengths: Successful candidates are highly organized, detail-oriented, and naturally curious. They take the time to understand how the business operates and use that knowledge to develop practical, data-driven insights. Collaboration and Influence: This individual works effectively across teams, presents complex information clearly and confidently, and takes initiative to identify improvement opportunities and help drive solutions. Key Responsibilities: Strategic Partnership: Collaborate with sales, marketing, finance, product development, and field leadership to align pricing strategies with business objectives. Pricing Analysis and Performance: Monitor, analyze, and explain key pricing and operational performance indicators to identify trends, risks, and opportunities. Models and Process Improvement: Maintain pricing models, troubleshoot issues, and develop improvement methodologies and best practices where applicable. Communication and Influence: Present pricing recommendations, results, and opportunities to Pricing Department leadership, cross-functional pricing leaders, field leadership, and other business stakeholders through clear analytics and persuasive presentations. Special Projects: Lead ad hoc analyses and special projects that require strong pricing knowledge, analytical rigor, and cross-functional collaboration. Education: Bachelor's degree in Business, Sales Management, Finance, or a related quantitative discipline required. MBA or equivalent master's degree preferred. Experience: Minimum of 5 years of experience in data or business analytics, sales data management, or related roles supporting profit improvement initiatives. Progressive experience conducting data, pricing, and financial analysis to support business decision-making. Experience synthesizing information from multiple sources and translating analysis into actionable, supportable recommendations. Technical and Communication Skills: Proficiency with business intelligence and data visualization tools such as Power BI, Qlik, or Tableau. Strong working knowledge of financial statements, including P&L, balance sheet, and cash flow statements. Experience working with large datasets using SQL, Power Query, or similar data-manipulation tools. Ability to develop persuasive verbal and written presentations for business leaders. Ability to clearly present analytical findings, pricing insights, and recommendations to support decision-making. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Finance/Accounting Job Family: Finance Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID: Requirements PI
Manager - Advanced Analytics
Penske Truck Rental Reading, Pennsylvania
Position Title: Manager - Advanced Analytics Description: Summary Statement: Lead the information technology aspects of advanced analytics projects and the machine learning (ML) environment. This critical role is responsible for delivering and supporting multiple AI/ML and data science projects across the enterprise. You will assess and select technologies and tools to support advanced analytics projects, and be a member of the Data & Emerging Digital Technologies team driving execution of data and digital initiatives. Collaborate closely with business and IT stakeholders across the organization, understand industry best practices, and drive the architecture and implementation of AI/ML projects. Key Responsibilities: • Evangelize artificial intelligence and machine learning across the organization to solve business problems and optimize processes. • Operationalize and support various Machine Learning models, ensuring accuracy and managing the cost of AI/ML operations. • Manage a team of machine learning engineers. • Work with analytics leaders, data analysts, and data scientists in various business groups (Marketing, Maintenance, Pricing, Finance) and IT groups (Data Engineering, Data Platform Teams, Product Managers, Cloud Engineering). • Responsible for talent management (recruiting, onboarding, career development) in the AI/ML Ops area. Responsibilities: • Collaborate with stakeholder groups and partners at mid to Sr. Management level to build and execute AI/ML roadmaps. • Manage and lead enterprise-wide projects and initiatives concurrently, assigned from client group leadership and other IT departments. • Lead and manage a team of machine learning engineers and AI/ML Ops administrators to support various AI/ML projects (Predictive Analytics, Prescriptive Analytics, Computer Vision, Gen AI). • Stay updated on best practices in AI/ML, AI/ML Ops, and Model API Management to leverage them within the organization, execute on MLOps Roadmap maturity. • Ensure applications and environments are available and supported as per agreed SLAs. • Enforce best practices and compliance with AI Governance principles. • Follow IT practices in security, licensing, source code management, incident management, and architectural standards. • Delegate and assign tasks to onshore and offshore technical resources. Regularly review project requirements, deliverables, and quality with partner leadership and onsite team members. • Ensure associates lead project scope development and options analysis to recommend technical solutions meeting customer needs. • Follow the Penske Development Process (PDP) and ensure timely capture of all information for relevant metrics generation, including attending tollgates, change control, and deployment discussions. • Work with Program/Project managers to ensure project completion and implementation on time, adhering to department quality standards while ensuring effective cost management. • Identify skill gaps within teams and develop plans to bridge them. • Foster collaboration among associates and within work groups. • Use dashboards and metrics to prioritize work and ensure project milestones are met. Qualifications: • Bachelor's degree in Computer Science, Information Systems, or equivalent experience. • 3+ years of leadership experience leading machine learning engineers. • 3 - 5 years of large enterprise-wide program/project management experience. • 2+ years' experience with cloud platforms, preferably AWS. • Strong experience with Agile/MLOps approaches or methodologies. • Strong Technical Project Management experience. • Strong knowledge of AI/ML using Python, data science tools and methodologies, advanced quantitative modeling, statistical analysis, parametric and non-parametric statistical modeling and techniques, API Management, Micro-services, and Cloud (preferably AWS), and experience operationalizing predictive or prescriptive models. • Working knowledge of one or more Machine Learning Platforms. • Expertise in leading the architecture, design, and implementation of AI/ML-based technical solutions. • Strong experience presenting to mid & Senior Management. Ability to explain complex AI/ML topics in simple terms to various stakeholders. • Experience working with business leadership to establish a project/program application development roadmap. • Experience working with various IT teams to build and implement a scalable architecture for relevant software solutions. • Demonstrated ability to break technical solutions into logical units and show information or data flow. • Full fluency and expert-level knowledge in systems/languages applicable to the role. • Full understanding of system development lifecycle, methodologies, and standards. • Working knowledge of Generative AI and Agentic solutions preferred. • Green Belt, Black Belt, Lean, or PMP certification preferred. Physical Requirements • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate must regularly lift and /or move up to 25lbs/12kg. • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. • While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Information Technology Job Function: Business Intelligence Job Family: Analytics & Intelligence Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID: Requirements PI
08/05/2026
Full time
Position Title: Manager - Advanced Analytics Description: Summary Statement: Lead the information technology aspects of advanced analytics projects and the machine learning (ML) environment. This critical role is responsible for delivering and supporting multiple AI/ML and data science projects across the enterprise. You will assess and select technologies and tools to support advanced analytics projects, and be a member of the Data & Emerging Digital Technologies team driving execution of data and digital initiatives. Collaborate closely with business and IT stakeholders across the organization, understand industry best practices, and drive the architecture and implementation of AI/ML projects. Key Responsibilities: • Evangelize artificial intelligence and machine learning across the organization to solve business problems and optimize processes. • Operationalize and support various Machine Learning models, ensuring accuracy and managing the cost of AI/ML operations. • Manage a team of machine learning engineers. • Work with analytics leaders, data analysts, and data scientists in various business groups (Marketing, Maintenance, Pricing, Finance) and IT groups (Data Engineering, Data Platform Teams, Product Managers, Cloud Engineering). • Responsible for talent management (recruiting, onboarding, career development) in the AI/ML Ops area. Responsibilities: • Collaborate with stakeholder groups and partners at mid to Sr. Management level to build and execute AI/ML roadmaps. • Manage and lead enterprise-wide projects and initiatives concurrently, assigned from client group leadership and other IT departments. • Lead and manage a team of machine learning engineers and AI/ML Ops administrators to support various AI/ML projects (Predictive Analytics, Prescriptive Analytics, Computer Vision, Gen AI). • Stay updated on best practices in AI/ML, AI/ML Ops, and Model API Management to leverage them within the organization, execute on MLOps Roadmap maturity. • Ensure applications and environments are available and supported as per agreed SLAs. • Enforce best practices and compliance with AI Governance principles. • Follow IT practices in security, licensing, source code management, incident management, and architectural standards. • Delegate and assign tasks to onshore and offshore technical resources. Regularly review project requirements, deliverables, and quality with partner leadership and onsite team members. • Ensure associates lead project scope development and options analysis to recommend technical solutions meeting customer needs. • Follow the Penske Development Process (PDP) and ensure timely capture of all information for relevant metrics generation, including attending tollgates, change control, and deployment discussions. • Work with Program/Project managers to ensure project completion and implementation on time, adhering to department quality standards while ensuring effective cost management. • Identify skill gaps within teams and develop plans to bridge them. • Foster collaboration among associates and within work groups. • Use dashboards and metrics to prioritize work and ensure project milestones are met. Qualifications: • Bachelor's degree in Computer Science, Information Systems, or equivalent experience. • 3+ years of leadership experience leading machine learning engineers. • 3 - 5 years of large enterprise-wide program/project management experience. • 2+ years' experience with cloud platforms, preferably AWS. • Strong experience with Agile/MLOps approaches or methodologies. • Strong Technical Project Management experience. • Strong knowledge of AI/ML using Python, data science tools and methodologies, advanced quantitative modeling, statistical analysis, parametric and non-parametric statistical modeling and techniques, API Management, Micro-services, and Cloud (preferably AWS), and experience operationalizing predictive or prescriptive models. • Working knowledge of one or more Machine Learning Platforms. • Expertise in leading the architecture, design, and implementation of AI/ML-based technical solutions. • Strong experience presenting to mid & Senior Management. Ability to explain complex AI/ML topics in simple terms to various stakeholders. • Experience working with business leadership to establish a project/program application development roadmap. • Experience working with various IT teams to build and implement a scalable architecture for relevant software solutions. • Demonstrated ability to break technical solutions into logical units and show information or data flow. • Full fluency and expert-level knowledge in systems/languages applicable to the role. • Full understanding of system development lifecycle, methodologies, and standards. • Working knowledge of Generative AI and Agentic solutions preferred. • Green Belt, Black Belt, Lean, or PMP certification preferred. Physical Requirements • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate must regularly lift and /or move up to 25lbs/12kg. • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. • While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Information Technology Job Function: Business Intelligence Job Family: Analytics & Intelligence Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID: Requirements PI
Reconciliation & Reporting Analyst
TPI Global Solutions Oakland, California
Job Description: Job Title: Reconciliation & Reporting Analyst Duration: 12+ Months contact with high possibilities for extension Location: 100% Remote Position About the role You will join the Recon and Reporting team, which owns our post-transaction systems: the platform responsible for reconciling money, tracing the end-to-end flow of funds, and meeting our tax and regulatory reporting obligations to merchants, customers, and authorities worldwide. Reconciliation and financial reporting are essential to running a payments business, and given our transaction volume, this role has direct, measurable impact on financial accuracy and trust. As an Analyst on the team, you will be the person who ensures the numbers tie out. You will reconcile card-network settlement and report files (Visa, Client, and equivalents), along with data from acquirers, processors, and banks, against our internal payment and ledger data. You will investigate and resolve discrepancies down to the last penny, build the automated reporting that finance, accounting, and business stakeholders rely on, and turn what you learn from breaks and exceptions into better metrics, controls, and tooling. Our mantra: all funds in the right place, at the right time, for the right purpose. What you'll do Execute time-sensitive daily, weekly, and monthly reconciliations between card networks, banking partners, processors, and internal transaction and ledger data to ensure data integrity across all sources. Investigate unreconciled items and discrepancies: perform root-cause analysis across network, bank, and internal data, drive corrective actions, and escalate irregularities promptly. Design, develop, and maintain automated SQL-based reconciliation and reporting solutions (e.g., break dashboards, settlement summaries, exception queues) using team best practices, with guidance and review from senior analysts. Contribute to the design of the team's success metrics (e.g., match rates, break aging, time-to-resolution, reporting SLAs) and communicate KPI results to business partners and leadership. Support month-end close: prepare reconciliation reporting, standardized summaries, and supporting documentation that feed downstream accounting, audit, and regulatory processes. Monitor daily settlement, funding, and banking activity to detect irregularities, and spot upstream data or pipeline issues that impact reconciliation and reporting data sources. Partner day-to-day with Engineering, Product, Accounting, Treasury, and Compliance: file and follow production support tickets, define business requirements for fixes and enhancements, and validate changes before deployment. Maintain clear process documentation and runbooks, identify control gaps and manual toil, and propose automation and process improvements. Handle reconciliation and reporting requests from internal stakeholders and external partners, communicating clearly with both technical and non-technical audiences. Use AI tools to explore ideas, improve speed of delivery, and deepen insights in your analytical work. Skills: (Minimum Requirements): 5+ years of related experience in reconciliation, settlement, payment operations, accounting, or finance analytics with a Bachelor's degree (Finance, Accounting, Economics, a quantitative field, or similar); or a Master's degree; or equivalent work experience. Independent proficiency in SQL, including building and maintaining automated SQL-based reporting. Strong Excel skills (complex formulas, pivot tables) and comfort working with large, messy transactional datasets. Detail-oriented "detective" mindset: demonstrated ability to research discrepancies, question the correctness and completeness of data, and follow issues through to resolution. Working knowledge of general accounting principles and the mechanics of money movement. Strong written and verbal communication skills, with the ability to present findings to both analytics peers and non-technical business stakeholders. Self-motivated and proactive; delivers accurate work on tight, recurring deadlines and proactively communicates progress, learnings, and delays. Preferred Qualifications: Prior experience with card-network reconciliation and settlement (Visa, Client, Client, Client), including network settlement, clearing, and report files. Familiarity with funds-transfer processes and rails (ACH, wire, SWIFT, RTP/FedNow) and with the payments ecosystem: merchants, acquirers, issuers, processors, and program banks. Experience with reconciliation tools, banking portals, and BI/reporting platforms (e.g., Looker, Tableau). Exposure to month-end close, interchange and fee/cost reconciliation, revenue-leakage detection, or regulatory and tax reporting. Experience supporting audits, internal controls, or SOX-adjacent processes. Curiosity about payments products and a track record of improving or automating operational processes.
08/05/2026
Full time
Job Description: Job Title: Reconciliation & Reporting Analyst Duration: 12+ Months contact with high possibilities for extension Location: 100% Remote Position About the role You will join the Recon and Reporting team, which owns our post-transaction systems: the platform responsible for reconciling money, tracing the end-to-end flow of funds, and meeting our tax and regulatory reporting obligations to merchants, customers, and authorities worldwide. Reconciliation and financial reporting are essential to running a payments business, and given our transaction volume, this role has direct, measurable impact on financial accuracy and trust. As an Analyst on the team, you will be the person who ensures the numbers tie out. You will reconcile card-network settlement and report files (Visa, Client, and equivalents), along with data from acquirers, processors, and banks, against our internal payment and ledger data. You will investigate and resolve discrepancies down to the last penny, build the automated reporting that finance, accounting, and business stakeholders rely on, and turn what you learn from breaks and exceptions into better metrics, controls, and tooling. Our mantra: all funds in the right place, at the right time, for the right purpose. What you'll do Execute time-sensitive daily, weekly, and monthly reconciliations between card networks, banking partners, processors, and internal transaction and ledger data to ensure data integrity across all sources. Investigate unreconciled items and discrepancies: perform root-cause analysis across network, bank, and internal data, drive corrective actions, and escalate irregularities promptly. Design, develop, and maintain automated SQL-based reconciliation and reporting solutions (e.g., break dashboards, settlement summaries, exception queues) using team best practices, with guidance and review from senior analysts. Contribute to the design of the team's success metrics (e.g., match rates, break aging, time-to-resolution, reporting SLAs) and communicate KPI results to business partners and leadership. Support month-end close: prepare reconciliation reporting, standardized summaries, and supporting documentation that feed downstream accounting, audit, and regulatory processes. Monitor daily settlement, funding, and banking activity to detect irregularities, and spot upstream data or pipeline issues that impact reconciliation and reporting data sources. Partner day-to-day with Engineering, Product, Accounting, Treasury, and Compliance: file and follow production support tickets, define business requirements for fixes and enhancements, and validate changes before deployment. Maintain clear process documentation and runbooks, identify control gaps and manual toil, and propose automation and process improvements. Handle reconciliation and reporting requests from internal stakeholders and external partners, communicating clearly with both technical and non-technical audiences. Use AI tools to explore ideas, improve speed of delivery, and deepen insights in your analytical work. Skills: (Minimum Requirements): 5+ years of related experience in reconciliation, settlement, payment operations, accounting, or finance analytics with a Bachelor's degree (Finance, Accounting, Economics, a quantitative field, or similar); or a Master's degree; or equivalent work experience. Independent proficiency in SQL, including building and maintaining automated SQL-based reporting. Strong Excel skills (complex formulas, pivot tables) and comfort working with large, messy transactional datasets. Detail-oriented "detective" mindset: demonstrated ability to research discrepancies, question the correctness and completeness of data, and follow issues through to resolution. Working knowledge of general accounting principles and the mechanics of money movement. Strong written and verbal communication skills, with the ability to present findings to both analytics peers and non-technical business stakeholders. Self-motivated and proactive; delivers accurate work on tight, recurring deadlines and proactively communicates progress, learnings, and delays. Preferred Qualifications: Prior experience with card-network reconciliation and settlement (Visa, Client, Client, Client), including network settlement, clearing, and report files. Familiarity with funds-transfer processes and rails (ACH, wire, SWIFT, RTP/FedNow) and with the payments ecosystem: merchants, acquirers, issuers, processors, and program banks. Experience with reconciliation tools, banking portals, and BI/reporting platforms (e.g., Looker, Tableau). Exposure to month-end close, interchange and fee/cost reconciliation, revenue-leakage detection, or regulatory and tax reporting. Experience supporting audits, internal controls, or SOX-adjacent processes. Curiosity about payments products and a track record of improving or automating operational processes.
Category Management Analyst - Hybrid
Genesis10 San Mateo, California
Aptask Global Workforce (AGW) is seeking a Category Management Analyst for a Hybrid position with a Leading Life Sciences Company located in Foster City, CA. This is a 12+ month contract opportunity. This role supports the development and execution of category strategies across a portfolio of Research & Product Development Procurement categories, including research services, biologics, chemicals, reagents, lab supplies, and lab equipment. This is a high-impact, high-visibility role where the analyst will partner closely with Category Managers to analyze spend, generate market intelligence, support sourcing initiatives, and operationalize procurement strategies to deliver value. Responsibilities: Compile and analyze quantitative and qualitative data to support category strategies Develop category profiles, including supply market insights, supplier segmentation, and demand patterns Manage and analyze spend data across multiple categories to identify trends and opportunities Ensure accurate spend classification and data integrity to enable portfolio-level decision making Support execution of sourcing events (RFPs, RFIs, negotiations) in partnership with Category Managers Support supplier segmentation and performance tracking Partner with Category Managers and business stakeholders to support demand management and execution Drive adoption of procurement processes, tools, and best practices Identify and implement continuous improvement opportunities Requirements: Bachelor's degree in Business, Supply Chain, Life Sciences, or related field 3-6 years of experience in procurement, sourcing, analytics, or supply chain Strong analytical and data management skills (Excel, Power BI, etc.) Experience working with large datasets and generating insights Strong communication and stakeholder engagement skills Desired skills: Experience in life sciences / biotech / pharma procurement Familiarity with CRO / research services sourcing Familiarity with lab consumables or equipment Familiarity with supplier management practices Experience supporting category strategies or sourcing programs Pay range: up to $51.23 per hour Only candidates available and ready to work directly as Aptask Global Workforce (AGW) employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, apply today! Aptask Global Workforce (AGW) ApTask Global Workforce (AGW) is a certified Minority and Veteran workforce solutions company. AGW delivers operational, clinical, lab and professional talent with a strong focus on healthcare and life sciences. The company supports clients with reliable staffing, program expertise and a commitment to quality, speed and consistent delivery. Benefits of working with ApTask Global Workforce include: Medical Dental Vision Sick Pay (for applicable states/municipalities) Our team stays close to the process and is here to guide you every step of the way. To learn more, please visit our website ApTask Global Workforce is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
08/05/2026
Full time
Aptask Global Workforce (AGW) is seeking a Category Management Analyst for a Hybrid position with a Leading Life Sciences Company located in Foster City, CA. This is a 12+ month contract opportunity. This role supports the development and execution of category strategies across a portfolio of Research & Product Development Procurement categories, including research services, biologics, chemicals, reagents, lab supplies, and lab equipment. This is a high-impact, high-visibility role where the analyst will partner closely with Category Managers to analyze spend, generate market intelligence, support sourcing initiatives, and operationalize procurement strategies to deliver value. Responsibilities: Compile and analyze quantitative and qualitative data to support category strategies Develop category profiles, including supply market insights, supplier segmentation, and demand patterns Manage and analyze spend data across multiple categories to identify trends and opportunities Ensure accurate spend classification and data integrity to enable portfolio-level decision making Support execution of sourcing events (RFPs, RFIs, negotiations) in partnership with Category Managers Support supplier segmentation and performance tracking Partner with Category Managers and business stakeholders to support demand management and execution Drive adoption of procurement processes, tools, and best practices Identify and implement continuous improvement opportunities Requirements: Bachelor's degree in Business, Supply Chain, Life Sciences, or related field 3-6 years of experience in procurement, sourcing, analytics, or supply chain Strong analytical and data management skills (Excel, Power BI, etc.) Experience working with large datasets and generating insights Strong communication and stakeholder engagement skills Desired skills: Experience in life sciences / biotech / pharma procurement Familiarity with CRO / research services sourcing Familiarity with lab consumables or equipment Familiarity with supplier management practices Experience supporting category strategies or sourcing programs Pay range: up to $51.23 per hour Only candidates available and ready to work directly as Aptask Global Workforce (AGW) employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, apply today! Aptask Global Workforce (AGW) ApTask Global Workforce (AGW) is a certified Minority and Veteran workforce solutions company. AGW delivers operational, clinical, lab and professional talent with a strong focus on healthcare and life sciences. The company supports clients with reliable staffing, program expertise and a commitment to quality, speed and consistent delivery. Benefits of working with ApTask Global Workforce include: Medical Dental Vision Sick Pay (for applicable states/municipalities) Our team stays close to the process and is here to guide you every step of the way. To learn more, please visit our website ApTask Global Workforce is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

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