Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
08/04/2026
Full time
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
08/04/2026
Full time
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
08/04/2026
Full time
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
08/04/2026
Full time
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
08/04/2026
Full time
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
08/04/2026
Full time
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
08/04/2026
Full time
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
08/04/2026
Full time
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
08/04/2026
Full time
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
08/04/2026
Full time
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
08/04/2026
Full time
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
08/04/2026
Full time
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
08/04/2026
Full time
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
08/04/2026
Full time
Job Description Department: Clinic-PB Patient Fin Service Shift: Day Working Hours: M-F, 8-5 Summary: To coordinate and provide support for centralized billing areas including Emergency Room, MLA, and Anesthesia business. Other information: • Bachelors Degree in Business Administration and/or equivalent years of experience in related field. Software support and training experience. Experience in the medical field. Must be detail oriented and be able to troubleshoot software problems and /or questions. Computer Skills, i.e. Medical software and MS Office based applications. • HS Diploma and/or GED Equivalent • At least 3 years billing and collections for a medical practice or physician including ICD-9 and CPT coding. This job will be authorized 80.00 hours bi-weekly.
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management for Epic and related third party applications. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Preferred Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). Previous experience in a leadership or supervisory role. DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one of more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
08/04/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management for Epic and related third party applications. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Preferred Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). Previous experience in a leadership or supervisory role. DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one of more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
08/04/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Alliance for Academic Internal Medicine (AAIM)
Alexandria, Virginia
Who we are : The Alliance for Academic Internal Medicine (AAIM) is seeking a Senior Research and Data Visualization Specialist reporting to the Director of Survey Research. When you join the AAIM team you are offered a competitive salary and generous benefit package. Part of the package includes AAIM paying the full premium cost for employee coverage under the health and dental plans. Coverage begins the first of the month following hire date. Other benefits include vision, life insurance, disability insurance, EAP, 403(b) retirement plan with a 7% contribution after one year of service, generous leave policy, identity theft insurance, access to professional development funds, and more! AAIM, a professional membership association, promotes the advancement and professional development of its members who prepare the next generation of internal medicine physicians and leaders through education, research, engagement, and collaboration. Representing over 14,000 members, AAIM is the largest association of faculty and administrative staff serving in departments of medicine. Located in the Old Town section of Alexandria, AAIM is convenient to the Blue and Yellow Metro lines. To learn more about our organization, please visit . What this job is about: The Senior Research and Data Visualization Specialist serves on the Education and Research Team (ERT), which addresses issues related to internal medicine education (undergraduate medical education UME and graduate medical education GME ). The team also oversees research on the discipline and profession of academic medicine through survey data collection, descriptive and exploratory analyses for data visualizations and summary reports, and comparative analyses for publication by member advisory committees/work groups. The Senior Research and Data Visualization Specialist integrates intermediate research skills with data visualization and analytical capabilities. This position is responsible for developing and implementing frameworks (e.g., project milestones and timelines) for research studies, analyzing datasets of variable sizes and complexity, and translating findings into clear, compelling visual insights, reports, and other communications to inform stakeholders on timely issues in their profession. This role serves as a critical bridge between Alliance survey data collection and stakeholder priorities by ensuring that results from studies of complex issues are analytically rigorous and can be interpreted by diverse audiences. The Senior Research and Data Visualization Specialist also applies independent judgment by reviewing requests for Surveys staff support and advising the Director of Survey Research on how to proceed. Responsibilities: Designs, plans, and manages the frameworks (e.g., project milestones and timelines for deliverables) for survey research studies and other data analysis projects from inception to completion. Develops and oversees study protocols while ensuring compliance with research ethics and data confidentiality. Coordinates the activities of cross-functional teams, stakeholders, and member advisory committees/work groups to execute research initiatives. Leads survey development processes, including pilot testing, fielding, data collection, and analyses for summary reporting, ensuring methodological rigor throughout the research lifecycle. Serves as a primary point of contact for project stakeholders and provides periodic updates to Alliance staff and leadership. Manages quantitative datasets of varying sizes, structures, and degrees of complexity, cleaning and validity-checking results to ensure data accuracy and integrity. Conducts descriptive, exploratory, and comparative statistical analyses using data analysis software. Identifies trends, patterns, and key metrics or indicators to generate actionable insights internally and externally. Prepares datasets as sources for Alliance member interactive data dashboard queries, reports, and visualizations, curating which content to include and updating it when appropriate. Translates analytical findings of varying degrees of complexity into intuitive visuals and narratives for technical and non-technical audiences. Similarly, applies best practices in data storytelling and visual design to communicate insights effectively. Continually evaluates and implements emerging visualization tools and techniques. Contributes to the development of scholarly manuscripts and presentations with member-driven survey or survey question author groups. Similarly, contributes to policy briefs or organizational reporting efforts. Presents findings from data collection to stakeholders, leadership teams, and external audiences. Collaborates with multidisciplinary teams, including other researchers and executive leadership. Facilitates member survey advisory committee meetings, developing draft agendas and ensuring follow-through on action items. Attends offsite in-person and other virtual meetings to fulfill the responsibilities of this position. Mentors junior research staff and provide technical guidance as appropriate. Maintains certification in human subjects research training, applies this knowledge to ensure AAIM survey data integrity, confidentiality, and survey participants' rights. Develops and oversees the responsible and effective fiscal management, allocation, and reporting of the department's budget, which may cover staff, vendors, tools and equipment, resources, travel, programs, meetings, committees, revenue, expenses, and invoice coding. Reports potential budgetary problems and collaborates on creating solutions. Oversees multiple projects simultaneously; guides the development of project plans; substantiates the staff, vendors, skills, and financial resources required to complete tasks. Manages direct reports by setting performance goals, monitoring performance, and maintaining an ongoing dialogue regarding successes and challenges using developmental coaching and mentoring. Makes staff compensation, transfer, promotion, and termination decisions. Advises and guides managers and supervisors on providing appropriate and timely employment decisions and rewards to their staff which help to motivate and retain the best talent. Develops and executes recruitment and selection plans to identify and hire talent with strong qualifications and competencies. Provides new hires with a solid foundation for success by orientating and training them on AAIM, their department, and their roles and responsibilities. Perform other duties as necessary. Supervisory Responsibility and Key Relationships: Position includes significant representative contact with committees and members through email, telephone, and onsite meetings for purposes of strategic planning, policy, and oversight. Position manages professional and support staff. What you will get out of it: Insight into the discipline of academic internal medicine. Develop your project management, communication, and budgeting skills. Work with committed and dedicated professional staff and volunteers in a collaborative and high performing environment. Professional development opportunities to grow your career. Comprehensive benefits package including medical, dental, vision, life insurance, disability insurance, EAP, 403(b) retirement plan with a 7% contribution after one year of service, generous leave policy, access to professional development funds, and more! How to apply: Send a resume, cover letter, and salary requirements to . Note: AAIM staff are currently working a hybrid schedule (Tuesdays and Wednesdays in the Alexandria-based office, with three days working remotely), but plan to transition to flexible scheduling based on team needs in a soon to be renovated office space. Both hybrid and remote opportunities are available, with remote work considered within the Washington Metropolitan Statistical area. Requirements: Master's degree + 8 years' experience in Data Science, Statistics, Survey Methodology, other related Social Sciences (Psychology, Applied Sociology, Economics), or a related field (e.g., Public Policy), including experience in research design, data analysis, and/or data visualization. Demonstrated experience in managing complex projects or applied research studies. Intermediate competency in commonly-used statistical software packages and professional survey software suite (Stata and Qualtrics XM or Alchemer preferred or willingness to learn if trained in comparable suites such as SPSS and QuestionPro, SurveyMonkey, or RedCap). Intermediate-level knowledge of descriptive and basic inferential statistics, including predictive modeling and best practices for reporting results for public consumption. Proficiency in data visualization tools ( preferably Power BI , Tableau, Looker). Data storytelling and visual communication capabilities. Intermediate-level knowledge of survey question design and validity checking through practices such as confirmatory factor analysis and cognitive interviewing. Ability to maintain annual renewal of human subjects research training certificate and remain current with best practices for research ethics, including institutional review board study protocol management. Proficiency using Microsoft Office suite applications and web-based collaborative tools; quick study in learning new software suites and applications. Highly skilled at communicating verbally and in writing, providing original content and using accurate grammar, tact, and diplomacy. Highly developed problem solving, analytical, and strategic thinking skills. Superior organizational and time management skills, and attention to quality. Highly skilled at working with general direction managing multiple priorities simultaneously . click apply for full job details
08/03/2026
Full time
Who we are : The Alliance for Academic Internal Medicine (AAIM) is seeking a Senior Research and Data Visualization Specialist reporting to the Director of Survey Research. When you join the AAIM team you are offered a competitive salary and generous benefit package. Part of the package includes AAIM paying the full premium cost for employee coverage under the health and dental plans. Coverage begins the first of the month following hire date. Other benefits include vision, life insurance, disability insurance, EAP, 403(b) retirement plan with a 7% contribution after one year of service, generous leave policy, identity theft insurance, access to professional development funds, and more! AAIM, a professional membership association, promotes the advancement and professional development of its members who prepare the next generation of internal medicine physicians and leaders through education, research, engagement, and collaboration. Representing over 14,000 members, AAIM is the largest association of faculty and administrative staff serving in departments of medicine. Located in the Old Town section of Alexandria, AAIM is convenient to the Blue and Yellow Metro lines. To learn more about our organization, please visit . What this job is about: The Senior Research and Data Visualization Specialist serves on the Education and Research Team (ERT), which addresses issues related to internal medicine education (undergraduate medical education UME and graduate medical education GME ). The team also oversees research on the discipline and profession of academic medicine through survey data collection, descriptive and exploratory analyses for data visualizations and summary reports, and comparative analyses for publication by member advisory committees/work groups. The Senior Research and Data Visualization Specialist integrates intermediate research skills with data visualization and analytical capabilities. This position is responsible for developing and implementing frameworks (e.g., project milestones and timelines) for research studies, analyzing datasets of variable sizes and complexity, and translating findings into clear, compelling visual insights, reports, and other communications to inform stakeholders on timely issues in their profession. This role serves as a critical bridge between Alliance survey data collection and stakeholder priorities by ensuring that results from studies of complex issues are analytically rigorous and can be interpreted by diverse audiences. The Senior Research and Data Visualization Specialist also applies independent judgment by reviewing requests for Surveys staff support and advising the Director of Survey Research on how to proceed. Responsibilities: Designs, plans, and manages the frameworks (e.g., project milestones and timelines for deliverables) for survey research studies and other data analysis projects from inception to completion. Develops and oversees study protocols while ensuring compliance with research ethics and data confidentiality. Coordinates the activities of cross-functional teams, stakeholders, and member advisory committees/work groups to execute research initiatives. Leads survey development processes, including pilot testing, fielding, data collection, and analyses for summary reporting, ensuring methodological rigor throughout the research lifecycle. Serves as a primary point of contact for project stakeholders and provides periodic updates to Alliance staff and leadership. Manages quantitative datasets of varying sizes, structures, and degrees of complexity, cleaning and validity-checking results to ensure data accuracy and integrity. Conducts descriptive, exploratory, and comparative statistical analyses using data analysis software. Identifies trends, patterns, and key metrics or indicators to generate actionable insights internally and externally. Prepares datasets as sources for Alliance member interactive data dashboard queries, reports, and visualizations, curating which content to include and updating it when appropriate. Translates analytical findings of varying degrees of complexity into intuitive visuals and narratives for technical and non-technical audiences. Similarly, applies best practices in data storytelling and visual design to communicate insights effectively. Continually evaluates and implements emerging visualization tools and techniques. Contributes to the development of scholarly manuscripts and presentations with member-driven survey or survey question author groups. Similarly, contributes to policy briefs or organizational reporting efforts. Presents findings from data collection to stakeholders, leadership teams, and external audiences. Collaborates with multidisciplinary teams, including other researchers and executive leadership. Facilitates member survey advisory committee meetings, developing draft agendas and ensuring follow-through on action items. Attends offsite in-person and other virtual meetings to fulfill the responsibilities of this position. Mentors junior research staff and provide technical guidance as appropriate. Maintains certification in human subjects research training, applies this knowledge to ensure AAIM survey data integrity, confidentiality, and survey participants' rights. Develops and oversees the responsible and effective fiscal management, allocation, and reporting of the department's budget, which may cover staff, vendors, tools and equipment, resources, travel, programs, meetings, committees, revenue, expenses, and invoice coding. Reports potential budgetary problems and collaborates on creating solutions. Oversees multiple projects simultaneously; guides the development of project plans; substantiates the staff, vendors, skills, and financial resources required to complete tasks. Manages direct reports by setting performance goals, monitoring performance, and maintaining an ongoing dialogue regarding successes and challenges using developmental coaching and mentoring. Makes staff compensation, transfer, promotion, and termination decisions. Advises and guides managers and supervisors on providing appropriate and timely employment decisions and rewards to their staff which help to motivate and retain the best talent. Develops and executes recruitment and selection plans to identify and hire talent with strong qualifications and competencies. Provides new hires with a solid foundation for success by orientating and training them on AAIM, their department, and their roles and responsibilities. Perform other duties as necessary. Supervisory Responsibility and Key Relationships: Position includes significant representative contact with committees and members through email, telephone, and onsite meetings for purposes of strategic planning, policy, and oversight. Position manages professional and support staff. What you will get out of it: Insight into the discipline of academic internal medicine. Develop your project management, communication, and budgeting skills. Work with committed and dedicated professional staff and volunteers in a collaborative and high performing environment. Professional development opportunities to grow your career. Comprehensive benefits package including medical, dental, vision, life insurance, disability insurance, EAP, 403(b) retirement plan with a 7% contribution after one year of service, generous leave policy, access to professional development funds, and more! How to apply: Send a resume, cover letter, and salary requirements to . Note: AAIM staff are currently working a hybrid schedule (Tuesdays and Wednesdays in the Alexandria-based office, with three days working remotely), but plan to transition to flexible scheduling based on team needs in a soon to be renovated office space. Both hybrid and remote opportunities are available, with remote work considered within the Washington Metropolitan Statistical area. Requirements: Master's degree + 8 years' experience in Data Science, Statistics, Survey Methodology, other related Social Sciences (Psychology, Applied Sociology, Economics), or a related field (e.g., Public Policy), including experience in research design, data analysis, and/or data visualization. Demonstrated experience in managing complex projects or applied research studies. Intermediate competency in commonly-used statistical software packages and professional survey software suite (Stata and Qualtrics XM or Alchemer preferred or willingness to learn if trained in comparable suites such as SPSS and QuestionPro, SurveyMonkey, or RedCap). Intermediate-level knowledge of descriptive and basic inferential statistics, including predictive modeling and best practices for reporting results for public consumption. Proficiency in data visualization tools ( preferably Power BI , Tableau, Looker). Data storytelling and visual communication capabilities. Intermediate-level knowledge of survey question design and validity checking through practices such as confirmatory factor analysis and cognitive interviewing. Ability to maintain annual renewal of human subjects research training certificate and remain current with best practices for research ethics, including institutional review board study protocol management. Proficiency using Microsoft Office suite applications and web-based collaborative tools; quick study in learning new software suites and applications. Highly skilled at communicating verbally and in writing, providing original content and using accurate grammar, tact, and diplomacy. Highly developed problem solving, analytical, and strategic thinking skills. Superior organizational and time management skills, and attention to quality. Highly skilled at working with general direction managing multiple priorities simultaneously . click apply for full job details