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senior business system analyst remote
Epic Senior Systems Analyst - Hospital Billing and Claims
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management for Epic and related third party applications. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Preferred Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). Previous experience in a leadership or supervisory role. DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one of more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
08/03/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management for Epic and related third party applications. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Preferred Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). Previous experience in a leadership or supervisory role. DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one of more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
System/DevSecOps Engineer
NuAxis Innovations Washington, Washington DC
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Senior Full Stack Developer for a remote federal program opportunity. Position Overview The Senior Full Stack Developer is responsible for designing, developing, integrating, and supporting secure, scalable, and high-performing enterprise web applications using modern cloud-native technologies. This role collaborates with Product Owners, Federal Project Managers (FPMs), Business Analysts, Solution Architects, UX/UI Designers, QA Engineers, and DevSecOps teams to deliver end-to-end solutions across the full software development lifecycle. The ideal candidate has strong expertise in AWS cloud services, modern front-end frameworks, back-end development, containerization, DevOps, and event-driven architectures. Key Responsibilities Design, develop, and maintain full-stack enterprise applications using modern front-end and back-end technologies. Develop responsive, accessible, and user-friendly web applications using Angular and React. Build scalable RESTful APIs, microservices, and serverless applications using AWS Lambda and related AWS services. Design and optimize relational database solutions using PostgreSQL, including schema design, stored procedures, and query optimization. Develop event-driven solutions using Apache Kafka or similar messaging platforms. Deploy and manage applications on Amazon EC2, container platforms, and cloud-native environments. Develop containerized applications using Docker and orchestrate deployments with Kubernetes, Amazon ECS, or EKS. Collaborate with DevSecOps teams to implement CI/CD pipelines, Infrastructure as Code (IaC), automated testing, and secure deployment practices. Integrate applications with enterprise systems, APIs, authentication services, and third-party platforms. Optimize application performance, scalability, reliability, and security. Participate in Agile development activities, including backlog refinement, sprint planning, code reviews, and production support. Mentor junior developers and contribute to technical architecture, coding standards, and best practices. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field. Minimum of 5 years of full-stack software development experience. Strong experience developing enterprise web applications using modern JavaScript frameworks and cloud technologies. Experience building cloud-native and microservices-based applications. Experience working in Agile/Scrum software development environments. Required Technical Skills Full Stack Application Development AWS Cloud Services EC2, Lambda, API Gateway, IAM, S3 Angular, React, JavaScript, TypeScript PostgreSQL Apache Kafka Docker, Kubernetes, ECS/EKS CI/CD and DevSecOps Infrastructure as Code RESTful APIs and Microservices Linux and Cloud Administration Performance Optimization and Troubleshooting Strong analytical, communication, and collaboration skills Responsive and mobile-first design REST API integration Amazon CloudWatch AWS CloudFormation or Terraform Microservices and serverless architectures SQL and database performance tuning OpenAPI/Swagger Additional Desired Experience .NET / ASP.NET Core C# IIS Administration SQL Server T-SQL and PL/SQL PowerShell scripting JavaScript legacy frameworks (including AngularJS) Azure DevOps Windows Server administration API integrations with enterprise Microsoft technologies Work Environment Remote or hybrid work environment based on program requirements. Clearance Requirements Ability to obtain and maintain a Public Trust clearance. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/03/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Senior Full Stack Developer for a remote federal program opportunity. Position Overview The Senior Full Stack Developer is responsible for designing, developing, integrating, and supporting secure, scalable, and high-performing enterprise web applications using modern cloud-native technologies. This role collaborates with Product Owners, Federal Project Managers (FPMs), Business Analysts, Solution Architects, UX/UI Designers, QA Engineers, and DevSecOps teams to deliver end-to-end solutions across the full software development lifecycle. The ideal candidate has strong expertise in AWS cloud services, modern front-end frameworks, back-end development, containerization, DevOps, and event-driven architectures. Key Responsibilities Design, develop, and maintain full-stack enterprise applications using modern front-end and back-end technologies. Develop responsive, accessible, and user-friendly web applications using Angular and React. Build scalable RESTful APIs, microservices, and serverless applications using AWS Lambda and related AWS services. Design and optimize relational database solutions using PostgreSQL, including schema design, stored procedures, and query optimization. Develop event-driven solutions using Apache Kafka or similar messaging platforms. Deploy and manage applications on Amazon EC2, container platforms, and cloud-native environments. Develop containerized applications using Docker and orchestrate deployments with Kubernetes, Amazon ECS, or EKS. Collaborate with DevSecOps teams to implement CI/CD pipelines, Infrastructure as Code (IaC), automated testing, and secure deployment practices. Integrate applications with enterprise systems, APIs, authentication services, and third-party platforms. Optimize application performance, scalability, reliability, and security. Participate in Agile development activities, including backlog refinement, sprint planning, code reviews, and production support. Mentor junior developers and contribute to technical architecture, coding standards, and best practices. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field. Minimum of 5 years of full-stack software development experience. Strong experience developing enterprise web applications using modern JavaScript frameworks and cloud technologies. Experience building cloud-native and microservices-based applications. Experience working in Agile/Scrum software development environments. Required Technical Skills Full Stack Application Development AWS Cloud Services EC2, Lambda, API Gateway, IAM, S3 Angular, React, JavaScript, TypeScript PostgreSQL Apache Kafka Docker, Kubernetes, ECS/EKS CI/CD and DevSecOps Infrastructure as Code RESTful APIs and Microservices Linux and Cloud Administration Performance Optimization and Troubleshooting Strong analytical, communication, and collaboration skills Responsive and mobile-first design REST API integration Amazon CloudWatch AWS CloudFormation or Terraform Microservices and serverless architectures SQL and database performance tuning OpenAPI/Swagger Additional Desired Experience .NET / ASP.NET Core C# IIS Administration SQL Server T-SQL and PL/SQL PowerShell scripting JavaScript legacy frameworks (including AngularJS) Azure DevOps Windows Server administration API integrations with enterprise Microsoft technologies Work Environment Remote or hybrid work environment based on program requirements. Clearance Requirements Ability to obtain and maintain a Public Trust clearance. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Senior Full Stack Developer
NuAxis Innovations Washington, Washington DC
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Senior Full Stack Developer for a remote federal program opportunity. Position Overview The Senior Full Stack Developer is responsible for designing, developing, integrating, and supporting secure, scalable, and high-performing enterprise web applications using modern cloud-native technologies. This role collaborates with Product Owners, Federal Project Managers (FPMs), Business Analysts, Solution Architects, UX/UI Designers, QA Engineers, and DevSecOps teams to deliver end-to-end solutions across the full software development lifecycle. The ideal candidate has strong expertise in AWS cloud services, modern front-end frameworks, back-end development, containerization, DevOps, and event-driven architectures. Key Responsibilities Design, develop, and maintain full-stack enterprise applications using modern front-end and back-end technologies. Develop responsive, accessible, and user-friendly web applications using Angular and React. Build scalable RESTful APIs, microservices, and serverless applications using AWS Lambda and related AWS services. Design and optimize relational database solutions using PostgreSQL, including schema design, stored procedures, and query optimization. Develop event-driven solutions using Apache Kafka or similar messaging platforms. Deploy and manage applications on Amazon EC2, container platforms, and cloud-native environments. Develop containerized applications using Docker and orchestrate deployments with Kubernetes, Amazon ECS, or EKS. Collaborate with DevSecOps teams to implement CI/CD pipelines, Infrastructure as Code (IaC), automated testing, and secure deployment practices. Integrate applications with enterprise systems, APIs, authentication services, and third-party platforms. Optimize application performance, scalability, reliability, and security. Participate in Agile development activities, including backlog refinement, sprint planning, code reviews, and production support. Mentor junior developers and contribute to technical architecture, coding standards, and best practices. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field. Minimum of 5 years of full-stack software development experience. Strong experience developing enterprise web applications using modern JavaScript frameworks and cloud technologies. Experience building cloud-native and microservices-based applications. Experience working in Agile/Scrum software development environments. Required Technical Skills Full Stack Application Development AWS Cloud Services EC2, Lambda, API Gateway, IAM, S3 Angular, React, JavaScript, TypeScript PostgreSQL Apache Kafka Docker, Kubernetes, ECS/EKS CI/CD and DevSecOps Infrastructure as Code RESTful APIs and Microservices Linux and Cloud Administration Performance Optimization and Troubleshooting Strong analytical, communication, and collaboration skills Responsive and mobile-first design REST API integration Amazon CloudWatch AWS CloudFormation or Terraform Microservices and serverless architectures SQL and database performance tuning OpenAPI/Swagger Additional Desired Experience (The following skills are considered a strong plus): .NET / ASP.NET Core C# IIS Administration SQL Server T-SQL and PL/SQL PowerShell scripting JavaScript legacy frameworks (including AngularJS) Azure DevOps Windows Server administration API integrations with enterprise Microsoft technologies Work Environment Remote or hybrid work environment based on program requirements. Clearance Requirements Ability to obtain and maintain a Public Trust clearance. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/03/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Senior Full Stack Developer for a remote federal program opportunity. Position Overview The Senior Full Stack Developer is responsible for designing, developing, integrating, and supporting secure, scalable, and high-performing enterprise web applications using modern cloud-native technologies. This role collaborates with Product Owners, Federal Project Managers (FPMs), Business Analysts, Solution Architects, UX/UI Designers, QA Engineers, and DevSecOps teams to deliver end-to-end solutions across the full software development lifecycle. The ideal candidate has strong expertise in AWS cloud services, modern front-end frameworks, back-end development, containerization, DevOps, and event-driven architectures. Key Responsibilities Design, develop, and maintain full-stack enterprise applications using modern front-end and back-end technologies. Develop responsive, accessible, and user-friendly web applications using Angular and React. Build scalable RESTful APIs, microservices, and serverless applications using AWS Lambda and related AWS services. Design and optimize relational database solutions using PostgreSQL, including schema design, stored procedures, and query optimization. Develop event-driven solutions using Apache Kafka or similar messaging platforms. Deploy and manage applications on Amazon EC2, container platforms, and cloud-native environments. Develop containerized applications using Docker and orchestrate deployments with Kubernetes, Amazon ECS, or EKS. Collaborate with DevSecOps teams to implement CI/CD pipelines, Infrastructure as Code (IaC), automated testing, and secure deployment practices. Integrate applications with enterprise systems, APIs, authentication services, and third-party platforms. Optimize application performance, scalability, reliability, and security. Participate in Agile development activities, including backlog refinement, sprint planning, code reviews, and production support. Mentor junior developers and contribute to technical architecture, coding standards, and best practices. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field. Minimum of 5 years of full-stack software development experience. Strong experience developing enterprise web applications using modern JavaScript frameworks and cloud technologies. Experience building cloud-native and microservices-based applications. Experience working in Agile/Scrum software development environments. Required Technical Skills Full Stack Application Development AWS Cloud Services EC2, Lambda, API Gateway, IAM, S3 Angular, React, JavaScript, TypeScript PostgreSQL Apache Kafka Docker, Kubernetes, ECS/EKS CI/CD and DevSecOps Infrastructure as Code RESTful APIs and Microservices Linux and Cloud Administration Performance Optimization and Troubleshooting Strong analytical, communication, and collaboration skills Responsive and mobile-first design REST API integration Amazon CloudWatch AWS CloudFormation or Terraform Microservices and serverless architectures SQL and database performance tuning OpenAPI/Swagger Additional Desired Experience (The following skills are considered a strong plus): .NET / ASP.NET Core C# IIS Administration SQL Server T-SQL and PL/SQL PowerShell scripting JavaScript legacy frameworks (including AngularJS) Azure DevOps Windows Server administration API integrations with enterprise Microsoft technologies Work Environment Remote or hybrid work environment based on program requirements. Clearance Requirements Ability to obtain and maintain a Public Trust clearance. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Sr. Security Analyst - Security Operations Center (SOC)
Lennar Homes Irving, Texas
We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers You to Build Your Future We are seeking a highly skilled and experienced Senior SOC Analyst to join our cybersecurity team. This role is critical in leading advanced incident response efforts, managing escalations from cross functional teams and working closely with our MDR partner to ensure rapid detection, containment, and remediation of security threats. The ideal candidate will have deep technical expertise, strong analytical skills, and a proactive mindset toward incident response and continuous improvement. A career built on defending digital infrastructure. A career focused on proactive threat detection and response. A career that protects critical assets and enables secure business operations. Your Responsibilities on the Team Incident Response & Threat Management Lead investigations of complex, high severity security incidents from detection through containment, remediation, and recovery, coordinating across internal teams and the MDR partner. Act as the primary escalation point for Tier 3 alerts and incidents and perform root cause analysis with actionable remediation plans. Serve as the primary liaison to the MDR provider: validate and triage MDR alerts, ensure alignment on response protocols and escalation procedures, and provide tuning recommendations to improve detection fidelity. Develop and maintain incident response playbooks, runbooks, and workflows. Analyze threat actor tactics, techniques, and procedures (TTPs) and translate findings into improved defenses and detection content. Threat Hunting Conduct proactive, hypothesis-driven threat hunts across endpoint, identity, network, and cloud telemetry, leveraging threat intelligence and the MITRE ATT&CK framework to surface threats that evade automated detection. Operationalize hunt findings into durable detection logic and response procedures. Automation & Process Improvement Identify recurring, manual, or manual heavy SOC processes and design automation to reduce analyst effort and accelerate response. Build, test, and maintain automated playbooks and response workflows in a SOAR platform (e.g., Torq, Microsoft Sentinel Automation Rules and Logic Apps) for enrichment, triage, containment, and case management. Develop, tune, and operationalize detection and correlation rules through automated validation and deployment. Measure the impact of automation against SOC performance metrics (MTTD, MTTR, alert volume, false-positive rate) and iterate based on results. Partner with Detection Engineering and Security Engineering to integrate tooling, close telemetry gaps, and standardize repeatable response. Security Monitoring & Analysis Monitor and analyze logs and alerts across SIEM, EDR, identity, and cloud platforms. Correlate data across multiple sources to identify patterns, anomalies, and emerging threats. Maintain situational awareness of the external threat landscape and internal security posture. Mentorship & Reporting Mentor Tier 1 and Tier 2 analysts, lead knowledge-sharing, and uplevel team investigative tradecraft and tooling proficiency. Document incident timelines, findings, and lessons learned. Track, analyze, and drive improvement of core SOC performance metrics (MTTD, MTTR, detection coverage, false-positive rate), and use them to prioritize tuning and automation efforts. Generate executive-level and technical reports on SOC performance and incidents, and support compliance and audit efforts through accurate record-keeping and evidence handling. Requirements Minimum 5-7 years of experience in a cybersecurity operations role, with at least 3 years in a Tier 2/Tier 3 SOC or escalation capacity. CompTIA Security+ or equivalent. Proven experience leading incident response triage, investigation, and remediation, including working directly with MDR partners. In-depth knowledge of security tools and technologies, including SIEM/SOAR platforms (e.g., Microsoft Sentinel), endpoint detection and response solutions (e.g., Microsoft Defender XDR, Palo Alto Cortex XDR), and ticketing systems (e.g., ServiceNow). Demonstrated ability to author and tune detection content (e.g., KQL in Sentinel/Defender) and operationalize it into production. Experience analyzing cloud security telemetry (e.g., Azure/Entra sign-in logs, AWS CloudTrail). Hands-on experience building or maintaining automated playbooks and response workflows in a SOAR platform. Strong understanding of network security concepts, operating systems, and malware analysis techniques. Familiarity with the MITRE ATT&CK framework and threat intelligence platforms. Excellent analytical, problem-solving, and communication skills, with the ability to work under pressure and manage multiple priorities. Preferred Certifications such as CISSP, GCIA, GCIH, GCFA, CySA+, eJPT/PJPT, CEH, SC-200. Scripting and automation skills (Python, PowerShell) for tooling, enrichment, and analysis. Experience supporting an EDR platform migration (e.g., Cortex XDR to Microsoft Defender XDR). Experience with or strong interest in AI-assisted triage and agentic SOC tooling to augment analyst workflows. Broader cloud security experience across AWS, Azure, and OCI. Experience with Microsoft Sentinel, Proofpoint, and Palo Alto Cortex XDR. Work Environment Mandatory 4-days onsite; 1-days remote. On-call rotation may be required for critical incident response. Collaborative team environment with opportunities for growth and specialization. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/03/2026
Full time
We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers You to Build Your Future We are seeking a highly skilled and experienced Senior SOC Analyst to join our cybersecurity team. This role is critical in leading advanced incident response efforts, managing escalations from cross functional teams and working closely with our MDR partner to ensure rapid detection, containment, and remediation of security threats. The ideal candidate will have deep technical expertise, strong analytical skills, and a proactive mindset toward incident response and continuous improvement. A career built on defending digital infrastructure. A career focused on proactive threat detection and response. A career that protects critical assets and enables secure business operations. Your Responsibilities on the Team Incident Response & Threat Management Lead investigations of complex, high severity security incidents from detection through containment, remediation, and recovery, coordinating across internal teams and the MDR partner. Act as the primary escalation point for Tier 3 alerts and incidents and perform root cause analysis with actionable remediation plans. Serve as the primary liaison to the MDR provider: validate and triage MDR alerts, ensure alignment on response protocols and escalation procedures, and provide tuning recommendations to improve detection fidelity. Develop and maintain incident response playbooks, runbooks, and workflows. Analyze threat actor tactics, techniques, and procedures (TTPs) and translate findings into improved defenses and detection content. Threat Hunting Conduct proactive, hypothesis-driven threat hunts across endpoint, identity, network, and cloud telemetry, leveraging threat intelligence and the MITRE ATT&CK framework to surface threats that evade automated detection. Operationalize hunt findings into durable detection logic and response procedures. Automation & Process Improvement Identify recurring, manual, or manual heavy SOC processes and design automation to reduce analyst effort and accelerate response. Build, test, and maintain automated playbooks and response workflows in a SOAR platform (e.g., Torq, Microsoft Sentinel Automation Rules and Logic Apps) for enrichment, triage, containment, and case management. Develop, tune, and operationalize detection and correlation rules through automated validation and deployment. Measure the impact of automation against SOC performance metrics (MTTD, MTTR, alert volume, false-positive rate) and iterate based on results. Partner with Detection Engineering and Security Engineering to integrate tooling, close telemetry gaps, and standardize repeatable response. Security Monitoring & Analysis Monitor and analyze logs and alerts across SIEM, EDR, identity, and cloud platforms. Correlate data across multiple sources to identify patterns, anomalies, and emerging threats. Maintain situational awareness of the external threat landscape and internal security posture. Mentorship & Reporting Mentor Tier 1 and Tier 2 analysts, lead knowledge-sharing, and uplevel team investigative tradecraft and tooling proficiency. Document incident timelines, findings, and lessons learned. Track, analyze, and drive improvement of core SOC performance metrics (MTTD, MTTR, detection coverage, false-positive rate), and use them to prioritize tuning and automation efforts. Generate executive-level and technical reports on SOC performance and incidents, and support compliance and audit efforts through accurate record-keeping and evidence handling. Requirements Minimum 5-7 years of experience in a cybersecurity operations role, with at least 3 years in a Tier 2/Tier 3 SOC or escalation capacity. CompTIA Security+ or equivalent. Proven experience leading incident response triage, investigation, and remediation, including working directly with MDR partners. In-depth knowledge of security tools and technologies, including SIEM/SOAR platforms (e.g., Microsoft Sentinel), endpoint detection and response solutions (e.g., Microsoft Defender XDR, Palo Alto Cortex XDR), and ticketing systems (e.g., ServiceNow). Demonstrated ability to author and tune detection content (e.g., KQL in Sentinel/Defender) and operationalize it into production. Experience analyzing cloud security telemetry (e.g., Azure/Entra sign-in logs, AWS CloudTrail). Hands-on experience building or maintaining automated playbooks and response workflows in a SOAR platform. Strong understanding of network security concepts, operating systems, and malware analysis techniques. Familiarity with the MITRE ATT&CK framework and threat intelligence platforms. Excellent analytical, problem-solving, and communication skills, with the ability to work under pressure and manage multiple priorities. Preferred Certifications such as CISSP, GCIA, GCIH, GCFA, CySA+, eJPT/PJPT, CEH, SC-200. Scripting and automation skills (Python, PowerShell) for tooling, enrichment, and analysis. Experience supporting an EDR platform migration (e.g., Cortex XDR to Microsoft Defender XDR). Experience with or strong interest in AI-assisted triage and agentic SOC tooling to augment analyst workflows. Broader cloud security experience across AWS, Azure, and OCI. Experience with Microsoft Sentinel, Proofpoint, and Palo Alto Cortex XDR. Work Environment Mandatory 4-days onsite; 1-days remote. On-call rotation may be required for critical incident response. Collaborative team environment with opportunities for growth and specialization. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Senior Solutions Architect, Legal Business Consulting
Reed Smith US Pittsburgh, Pennsylvania
Position summary The Senior Solutions Architect in Legal Business Consulting will serve as a senior leader and trusted advisor, bridging the gap between client business needs, legal practice demands, and advanced technology solutions. This role combines the expertise of a solutions architect, sales engineer, and business transformation strategist, with a strong grounding in litigation support and corporate legal projects. The successful candidate will lead initiatives that transform how litigation and corporate legal departments leverage technology for efficiency, compliance, and strategic outcomes. They will not only design and deliver sophisticated solutions but also facilitate client workshops, lead global training programs, capture and integrate client feedback, and support business development through technical sales enablement. With 7-10 years of experience in consulting, legal technology, or adjacent industries-and a proven record in litigation support, corporate legal operations, and technology-enabled process transformation-this individual will drive high-impact outcomes for both clients and the firm. Job duties and responsibilities Client Engagement & Strategic Advisory Act as a senior advisor to litigation and corporate legal teams, aligning business challenges with practical, technology-enabled solutions. Lead client-facing workshops on AI, litigation management, matter lifecycle optimization, e-discovery, CLM, and legal operations strategy. Serve as a facilitator of client feedback loops, ensuring insights from litigation and corporate legal users inform product design and service delivery. Support business development efforts as a sales engineer, demonstrating solution capabilities for litigation support, regulatory risk, and transactional efficiency. Product Enablement, Demonstration & Training Design and deliver advanced, tailored demonstrations of legal technology platforms-including litigation management tools, CLM systems, e-discovery platforms, and AI-enabled applications. Lead global training initiatives for attorneys, litigation support staff, and corporate legal professionals. Partner with product vendors to refine offerings based on litigation and corporate law client requirements. Process Mapping & Business Transformation Collaborate with client legal departments and law firm practice groups to map and optimize litigation workflows, corporate contracting processes, and matter management systems. Apply expertise in process mapping methodologies to design scalable, repeatable solutions for corporate and litigation functions. Develop best practice frameworks for e-discovery readiness, contract lifecycle optimization, and corporate governance compliance. Project Leadership & Delivery Oversee complex, multi-workstream engagements across litigation and corporate legal projects. Provide leadership to cross-functional project teams, including Analysts, Architects, and Managers. Deliver executive-level communications and updates to senior client stakeholders, including GCs, CLOs, and litigation department heads. AI and Technology Drive implementation of AI and GenAI platforms tailored to litigation and corporate legal use cases. Identify opportunities for AI-assisted litigation strategy, workflow automation, and corporate transaction support. Operational Excellence & Team Leadership Contribute to continuous improvement of team methodologies, playbooks, and delivery frameworks. Mentor junior team members and foster a culture of , collaboration, and legal domain excellence. Represent the firm as a thought leader at client events, industry conferences, and forums on legal technology in litigation and corporate practice. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: JD Preferred. Bachelor's degree in Business, Computer Science, Industrial Engineering, Data Analysis, or related field required. Advanced degree or certifications (e.g., PMP, Lean Six Sigma, AI/ML, e-discovery certifications, IACCM for CLM) strongly preferred. Experience: 7-10 years of professional experience in consulting, legal technology, or business transformation roles. Significant experience delivering litigation technology solutions (e-discovery, case/matter management, analytics) and corporate legal technology solutions (CLM, governance, compliance). Demonstrated expertise in sales engineering, client training, process mapping, and leadership. Track record of implementing and scaling AI, CLM, and legal operations technology platforms. Skills: Exceptional written, verbal, and presentation skills; comfortable engaging with executive and attorney audiences. Deep knowledge of litigation workflows, corporate contracting processes, and legal operations best practices. Expertise in workshop facilitation, client engagement, and global training delivery. Strong analytical, project management, and leadership capabilities. Demonstrate adaptability and resilience in a fast-paced and dynamic work environment, maintaining composure under pressure and effectively responding to change, including during high-volume and unusual events. Exercise independent judgment and discretion in complex decision-making, adapting to changing work situations and shifting priorities. Ability to self-manage tasks and deadlines in a remote or hybrid work environment, ensuring productivity and responsiveness without direct oversight. Think intensely and analyze complex situations, requiring sustained mental effort and concentration. Learn and navigate complex, technical legal technology platforms and tools, including those powered by advanced analytics or AI, in support of solution delivery. Ability to synthesize complex project information and produce written documentation, including client-facing status updates and reports. Maintain confidentiality and appropriately handle sensitive legal and client data. Additional information Supervisory responsibilities: May lead cross-functional teams and provide mentorship to junior staff. Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to communicate effectively. Ability to maintain attention to detail while analyzing complex information, managing multiple priorities, and applying sound judgment to decisions. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Travel for meetings and training as required. Ability to work extended hours as required to meet project, client, or business needs. Working conditions Required to work in the office a minimum of 4 days per week; may occasionally require extended hours. May occasionally be required to work hours in excess of the normal schedule in response to urgent or time-sensitive project demands. Pay ranges This represents the presently anticipated pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh, Miami, Dallas, Houston, Atlanta:$154,000 - $173,000 Chicago, Philadelphia:$164,500 - $185,000 Princeton, NJ; Washington, DC:$175,000 - $197,000 Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
08/03/2026
Full time
Position summary The Senior Solutions Architect in Legal Business Consulting will serve as a senior leader and trusted advisor, bridging the gap between client business needs, legal practice demands, and advanced technology solutions. This role combines the expertise of a solutions architect, sales engineer, and business transformation strategist, with a strong grounding in litigation support and corporate legal projects. The successful candidate will lead initiatives that transform how litigation and corporate legal departments leverage technology for efficiency, compliance, and strategic outcomes. They will not only design and deliver sophisticated solutions but also facilitate client workshops, lead global training programs, capture and integrate client feedback, and support business development through technical sales enablement. With 7-10 years of experience in consulting, legal technology, or adjacent industries-and a proven record in litigation support, corporate legal operations, and technology-enabled process transformation-this individual will drive high-impact outcomes for both clients and the firm. Job duties and responsibilities Client Engagement & Strategic Advisory Act as a senior advisor to litigation and corporate legal teams, aligning business challenges with practical, technology-enabled solutions. Lead client-facing workshops on AI, litigation management, matter lifecycle optimization, e-discovery, CLM, and legal operations strategy. Serve as a facilitator of client feedback loops, ensuring insights from litigation and corporate legal users inform product design and service delivery. Support business development efforts as a sales engineer, demonstrating solution capabilities for litigation support, regulatory risk, and transactional efficiency. Product Enablement, Demonstration & Training Design and deliver advanced, tailored demonstrations of legal technology platforms-including litigation management tools, CLM systems, e-discovery platforms, and AI-enabled applications. Lead global training initiatives for attorneys, litigation support staff, and corporate legal professionals. Partner with product vendors to refine offerings based on litigation and corporate law client requirements. Process Mapping & Business Transformation Collaborate with client legal departments and law firm practice groups to map and optimize litigation workflows, corporate contracting processes, and matter management systems. Apply expertise in process mapping methodologies to design scalable, repeatable solutions for corporate and litigation functions. Develop best practice frameworks for e-discovery readiness, contract lifecycle optimization, and corporate governance compliance. Project Leadership & Delivery Oversee complex, multi-workstream engagements across litigation and corporate legal projects. Provide leadership to cross-functional project teams, including Analysts, Architects, and Managers. Deliver executive-level communications and updates to senior client stakeholders, including GCs, CLOs, and litigation department heads. AI and Technology Drive implementation of AI and GenAI platforms tailored to litigation and corporate legal use cases. Identify opportunities for AI-assisted litigation strategy, workflow automation, and corporate transaction support. Operational Excellence & Team Leadership Contribute to continuous improvement of team methodologies, playbooks, and delivery frameworks. Mentor junior team members and foster a culture of , collaboration, and legal domain excellence. Represent the firm as a thought leader at client events, industry conferences, and forums on legal technology in litigation and corporate practice. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: JD Preferred. Bachelor's degree in Business, Computer Science, Industrial Engineering, Data Analysis, or related field required. Advanced degree or certifications (e.g., PMP, Lean Six Sigma, AI/ML, e-discovery certifications, IACCM for CLM) strongly preferred. Experience: 7-10 years of professional experience in consulting, legal technology, or business transformation roles. Significant experience delivering litigation technology solutions (e-discovery, case/matter management, analytics) and corporate legal technology solutions (CLM, governance, compliance). Demonstrated expertise in sales engineering, client training, process mapping, and leadership. Track record of implementing and scaling AI, CLM, and legal operations technology platforms. Skills: Exceptional written, verbal, and presentation skills; comfortable engaging with executive and attorney audiences. Deep knowledge of litigation workflows, corporate contracting processes, and legal operations best practices. Expertise in workshop facilitation, client engagement, and global training delivery. Strong analytical, project management, and leadership capabilities. Demonstrate adaptability and resilience in a fast-paced and dynamic work environment, maintaining composure under pressure and effectively responding to change, including during high-volume and unusual events. Exercise independent judgment and discretion in complex decision-making, adapting to changing work situations and shifting priorities. Ability to self-manage tasks and deadlines in a remote or hybrid work environment, ensuring productivity and responsiveness without direct oversight. Think intensely and analyze complex situations, requiring sustained mental effort and concentration. Learn and navigate complex, technical legal technology platforms and tools, including those powered by advanced analytics or AI, in support of solution delivery. Ability to synthesize complex project information and produce written documentation, including client-facing status updates and reports. Maintain confidentiality and appropriately handle sensitive legal and client data. Additional information Supervisory responsibilities: May lead cross-functional teams and provide mentorship to junior staff. Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to communicate effectively. Ability to maintain attention to detail while analyzing complex information, managing multiple priorities, and applying sound judgment to decisions. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Travel for meetings and training as required. Ability to work extended hours as required to meet project, client, or business needs. Working conditions Required to work in the office a minimum of 4 days per week; may occasionally require extended hours. May occasionally be required to work hours in excess of the normal schedule in response to urgent or time-sensitive project demands. Pay ranges This represents the presently anticipated pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh, Miami, Dallas, Houston, Atlanta:$154,000 - $173,000 Chicago, Philadelphia:$164,500 - $185,000 Princeton, NJ; Washington, DC:$175,000 - $197,000 Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
Cybersecurity Analyst II
JT4 LLC Edwards, California
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS A Cybersecurity Analyst II performs a variety of cybersecurity tasks in monitoring information systems and securing the Information Technology (IT) infrastructure operational environment to include developing and updating system security plans (SSPs), developing plans of action and milestones (POA&Ms), managing and controlling changes to the systems, conducting audits, providing incident response, vulnerability assessments, and assessing the security impact of security and non-security-relevant changes. Work is at an intermediate level and involves managing deadlines and cybersecurity engineering support for members of development, sustainment, or operations and maintenance team. Employee will be responsible for the following functions/duties: Conduct research and reference reading in obtaining technical information Keep informed of currently approved standards, codes, and procedures applied to cybersecurity specialty Perform systems engineering activities in the areas of cybersecurity/Information Assurance (IA)/System Security Engineering (SSE), and security assessment and authorization (A&A) in accordance to NIST SP 800-53 Risk Management Framework (RMF) Apply risk management concepts to mitigate vulnerabilities in system security architectures Interface with the Information System Security Manager (ISSM), program managers, system stakeholders, and external contractors to coordinate cybersecurity requirements and architecture flow down from the system level to individual elements of the system Assist in preparation of reports, correspondence, or technical studies Perform other job-related duties, as required RANGE POSITION DESCRIPTION As a professional with JT4, the Cybersecurity Analyst II will be responsible for working with a motivated team to provide cybersecurity support to various DoW systems within the USAF's 412 TW at Edwards Air Force Base. The Cybersecurity Analyst II will be required to analyze, propose, and implement security controls and policies to mitigate cybersecurity threats and improve system resiliency. With the constant evolution of the cybersecurity field, the Cybersecurity Analyst II will be required to maintain knowledge of current DoW and industry standard policies, best practices, cybersecurity trends, threats, and vulnerabilities and apply this knowledge at every step of the System Development Life Cycle for each system assigned. The Cybersecurity Analyst II will be in constant communication with teammates, program managers, system administrators, and engineers- good communication skills and professionalism are a must. Only highly motivated, passionate cybersecurity professionals need apply. The Cybersecurity Analyst II will be required to: Demonstrate strong communication skills, analytical ability, good judgment, and the ability to work effectively with the customer and fellow cybersecurity professionals to ensure JT4 and our customers operate within DoW cybersecurity policies and procedures. Clarify DoW, branch of service, and JT4 policies, producing actionable requirements to be implemented by responsible Systems Engineers (SEs), System Administrators (SAs), Program Managers (PMs), and operators. Support the Risk Management Framework (RMF) Assessment and Authorization processes (Steps 0 through 4 and Step 6) throughout the various systems' cybersecurity lifecycles, including documentation of RMF System Security Plans (SSPs) and Plans of Action and Milestones (POA&Ms) in the DoW's Enterprise Mission Assurance Support System (eMASS). Document system design, configurations, operational procedures, compliance and non-compliance status, and existing risk mitigation techniques implemented so that the Security Control Assessor, Authorizing Official, and other members of cybersecurity leadership can make informed cybersecurity risk decisions. Notify the responsible System Administrators (SAs), Program Managers (PMs), Information System Security Officers (ISSOs), and Information System Security Managers (ISSMs) of any changes that might affect security posture as well as findings and mitigations that require implementation. Support Information Assurance/Cybersecurity (IA/CS) support activities including testing, mitigation, annual IA/CS compliance, sustainment, vulnerability and risk management, and systems engineering support. Work independently and with guidance from senior team members to provide cybersecurity engineering support to customers to ensure systems are engineered in accordance with (IAW) DoD Instruction (DoDI) 8510.01. Demonstrate basic understanding of adversary techniques, tactics, and procedures used to disrupt computer networks. Demonstrate proficiency in cybersecurity risk management in support of risk analysis techniques such as security impact analyses, cybersecurity tabletop exercises, risk management boards, and change control boards. Participate in discussion-based exercises and other forms of cybersecurity risk analysis, as required. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE A Bachelor's Degree in Computer/Information Technology/Information Assurance focused on cybersecurity, or equivalent academic/technical training/certification; three (3) or more years of experience in computer systems security, and/or related area of expertise; compliance or ability to become compliant to DoD 8570.01-M, IAT/Level II compliance; a Security+ certification or completion within designated timeframe; and one of the following certifications: CCNA Security, CySA+, GICSP, GSEC, CND or SSCP are required for this position. Additional desired qualifications include Certified Ethical Hacker or Certified Enterprise Risk Professional (CEH/ CERP). In addition, a Cybersecurity Analyst II must possess the following qualifications: Conceptual knowledge of RMF process, eMASS, ACAS, SCAP, STIG, Cyber Risk Assessments (CRAs), Cyber Table Top (CTT), or related process Robust conceptual and practical understanding of IT infrastructure designs, technologies, products, and services Experience supporting various system configurations such as standalone, local area networks (LANs), and wide area networks (WANs) Experience formulating and/or interpreting cyber threat analysis of adversary techniques, tactics, and procedures used to disrupt computer networks Excellent written and verbal communication skills, analytical ability, judgment, and the ability to work effectively with the customer and Cybersecurity Engineering Support Team Ability to plan, organize, and work under strict deadlines Experience with planning, designing, executing, and assessing discussion-based exercises Must possess a valid, state issued driver's license Must be able to obtain and maintain security clearance Must be a U.S. citizen. SALARY The expected salary range for this position is $99,855 to $116,386 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication; and constant mental alertness are required. Routine travel to remote company work locations and work in field environment with occasional overnight assignment may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JCIS11, A1412TW
08/03/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS A Cybersecurity Analyst II performs a variety of cybersecurity tasks in monitoring information systems and securing the Information Technology (IT) infrastructure operational environment to include developing and updating system security plans (SSPs), developing plans of action and milestones (POA&Ms), managing and controlling changes to the systems, conducting audits, providing incident response, vulnerability assessments, and assessing the security impact of security and non-security-relevant changes. Work is at an intermediate level and involves managing deadlines and cybersecurity engineering support for members of development, sustainment, or operations and maintenance team. Employee will be responsible for the following functions/duties: Conduct research and reference reading in obtaining technical information Keep informed of currently approved standards, codes, and procedures applied to cybersecurity specialty Perform systems engineering activities in the areas of cybersecurity/Information Assurance (IA)/System Security Engineering (SSE), and security assessment and authorization (A&A) in accordance to NIST SP 800-53 Risk Management Framework (RMF) Apply risk management concepts to mitigate vulnerabilities in system security architectures Interface with the Information System Security Manager (ISSM), program managers, system stakeholders, and external contractors to coordinate cybersecurity requirements and architecture flow down from the system level to individual elements of the system Assist in preparation of reports, correspondence, or technical studies Perform other job-related duties, as required RANGE POSITION DESCRIPTION As a professional with JT4, the Cybersecurity Analyst II will be responsible for working with a motivated team to provide cybersecurity support to various DoW systems within the USAF's 412 TW at Edwards Air Force Base. The Cybersecurity Analyst II will be required to analyze, propose, and implement security controls and policies to mitigate cybersecurity threats and improve system resiliency. With the constant evolution of the cybersecurity field, the Cybersecurity Analyst II will be required to maintain knowledge of current DoW and industry standard policies, best practices, cybersecurity trends, threats, and vulnerabilities and apply this knowledge at every step of the System Development Life Cycle for each system assigned. The Cybersecurity Analyst II will be in constant communication with teammates, program managers, system administrators, and engineers- good communication skills and professionalism are a must. Only highly motivated, passionate cybersecurity professionals need apply. The Cybersecurity Analyst II will be required to: Demonstrate strong communication skills, analytical ability, good judgment, and the ability to work effectively with the customer and fellow cybersecurity professionals to ensure JT4 and our customers operate within DoW cybersecurity policies and procedures. Clarify DoW, branch of service, and JT4 policies, producing actionable requirements to be implemented by responsible Systems Engineers (SEs), System Administrators (SAs), Program Managers (PMs), and operators. Support the Risk Management Framework (RMF) Assessment and Authorization processes (Steps 0 through 4 and Step 6) throughout the various systems' cybersecurity lifecycles, including documentation of RMF System Security Plans (SSPs) and Plans of Action and Milestones (POA&Ms) in the DoW's Enterprise Mission Assurance Support System (eMASS). Document system design, configurations, operational procedures, compliance and non-compliance status, and existing risk mitigation techniques implemented so that the Security Control Assessor, Authorizing Official, and other members of cybersecurity leadership can make informed cybersecurity risk decisions. Notify the responsible System Administrators (SAs), Program Managers (PMs), Information System Security Officers (ISSOs), and Information System Security Managers (ISSMs) of any changes that might affect security posture as well as findings and mitigations that require implementation. Support Information Assurance/Cybersecurity (IA/CS) support activities including testing, mitigation, annual IA/CS compliance, sustainment, vulnerability and risk management, and systems engineering support. Work independently and with guidance from senior team members to provide cybersecurity engineering support to customers to ensure systems are engineered in accordance with (IAW) DoD Instruction (DoDI) 8510.01. Demonstrate basic understanding of adversary techniques, tactics, and procedures used to disrupt computer networks. Demonstrate proficiency in cybersecurity risk management in support of risk analysis techniques such as security impact analyses, cybersecurity tabletop exercises, risk management boards, and change control boards. Participate in discussion-based exercises and other forms of cybersecurity risk analysis, as required. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE A Bachelor's Degree in Computer/Information Technology/Information Assurance focused on cybersecurity, or equivalent academic/technical training/certification; three (3) or more years of experience in computer systems security, and/or related area of expertise; compliance or ability to become compliant to DoD 8570.01-M, IAT/Level II compliance; a Security+ certification or completion within designated timeframe; and one of the following certifications: CCNA Security, CySA+, GICSP, GSEC, CND or SSCP are required for this position. Additional desired qualifications include Certified Ethical Hacker or Certified Enterprise Risk Professional (CEH/ CERP). In addition, a Cybersecurity Analyst II must possess the following qualifications: Conceptual knowledge of RMF process, eMASS, ACAS, SCAP, STIG, Cyber Risk Assessments (CRAs), Cyber Table Top (CTT), or related process Robust conceptual and practical understanding of IT infrastructure designs, technologies, products, and services Experience supporting various system configurations such as standalone, local area networks (LANs), and wide area networks (WANs) Experience formulating and/or interpreting cyber threat analysis of adversary techniques, tactics, and procedures used to disrupt computer networks Excellent written and verbal communication skills, analytical ability, judgment, and the ability to work effectively with the customer and Cybersecurity Engineering Support Team Ability to plan, organize, and work under strict deadlines Experience with planning, designing, executing, and assessing discussion-based exercises Must possess a valid, state issued driver's license Must be able to obtain and maintain security clearance Must be a U.S. citizen. SALARY The expected salary range for this position is $99,855 to $116,386 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication; and constant mental alertness are required. Routine travel to remote company work locations and work in field environment with occasional overnight assignment may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JCIS11, A1412TW
Senior Data Analyst (ETL Matillion)
The Computer Merchant, Ltd
JOB TITLE: Senior Data Analyst (ETL Matillion) JOB LOCATION: Remote WAGE RANGE : $80-90/hr. JOB NUMBER: NGGJP Job Description Key Accountabilities A Senior data engineer will be responsible for designing, developing, and maintaining ETL processes to extract, transform, and load data from various sources into our data warehouse. The ideal candidate should have hands-on experience with ETL tools, strong data analysis skills, and the ability to work with large datasets.Lead the design, development, and maintenance of large-scale data systems, including data warehouses, data lakes, and data pipelines. Design, develop, and maintain ETL processes using tools like Matillion. Design, Develop and maintain optimal data flows in tools like Matillion. Develop and Maintain Datawarehouse objects like tables, views and security roles in snowflake database. Extract data from various sources, such as databases, flat files, and APIs Transform and cleanse data to ensure data quality and integrity Load data into the data warehouse, ensuring data consistency and accuracy Optimize ETL processes for performance, scalability, and reliability Work closely with data architects, analysts, and developers to support data integration initiatives. Implement data validation, data quality checks, and data security measures Troubleshoot and resolve data issues, performance bottlenecks, and ETL failures. Implement best practices for data warehousing, data modeling, and ETL development. Document ETL processes, data mappings, and configurations. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
08/03/2026
Full time
JOB TITLE: Senior Data Analyst (ETL Matillion) JOB LOCATION: Remote WAGE RANGE : $80-90/hr. JOB NUMBER: NGGJP Job Description Key Accountabilities A Senior data engineer will be responsible for designing, developing, and maintaining ETL processes to extract, transform, and load data from various sources into our data warehouse. The ideal candidate should have hands-on experience with ETL tools, strong data analysis skills, and the ability to work with large datasets.Lead the design, development, and maintenance of large-scale data systems, including data warehouses, data lakes, and data pipelines. Design, develop, and maintain ETL processes using tools like Matillion. Design, Develop and maintain optimal data flows in tools like Matillion. Develop and Maintain Datawarehouse objects like tables, views and security roles in snowflake database. Extract data from various sources, such as databases, flat files, and APIs Transform and cleanse data to ensure data quality and integrity Load data into the data warehouse, ensuring data consistency and accuracy Optimize ETL processes for performance, scalability, and reliability Work closely with data architects, analysts, and developers to support data integration initiatives. Implement data validation, data quality checks, and data security measures Troubleshoot and resolve data issues, performance bottlenecks, and ETL failures. Implement best practices for data warehousing, data modeling, and ETL development. Document ETL processes, data mappings, and configurations. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
IT APPLICATION DEVELOPER/ANALYST
Widenet Consulting Seattle, Washington
Job Description: Location: Candidate will work onsite Tuesday, Wednesday, and Thursday, and remotely on Mondays and Fridays. Background: The IT Application Developer/Analyst will support existing applications, develop new applications, and assist with strategies to transform the portfolio to modern architectures. The Developer/Analyst will be accountable for the reliability, performance, and uptime of these IT solutions. Key Functions: Understands business and manufacturing processes and the role of the IT solutions in the execution of those processes. Performs complex application analysis, problem solving, implementation, and documentation Develops a sound understanding of relevant technologies in order to most effectively assess and implement software applications Participates in the preparation of requirements specifications, detailed technical designs, and construction phases of the overall software development lifecycle, as well as working closely with the Project Manager Works with architects, senior developers, and system administrators to ensure the effective implementation of detailed technical designs and resulting software Educates users on how to use the solutions and systems for optimal business value.? This may include creating training materials in multiple media and formats. Maintain support documentation and related knowledgebase. Participates in ITIL incident, problem, and change processes as appropriate. Supports disaster recovery planning, testing and execution. Participates in after-hours support. Requirements: Computer Science degree (or related degree) or 5+ years equivalent technical training /experience Broad understanding of business processes and a deeper understanding of manufacturing processes. Demonstrated SQL Server DB/SQL programming skills Demonstrated application programming skills Skilled in communicating technical topics to non-technical audiences Skilled at collecting user requirements and building functional and technical specifications for strategic custom applications Excellent oral and written communication skills. Excellent collaboration skills in working together with others across all IT segments Proven ability to operate and effectively communicate while under pressure; as well as the ability to manage a diverse workload and work under time constraints with minimal supervision Able to work after hours on-call as scheduled Highly Valued: Demonstrates web development skills (such as ASP.Net C#, JavaScript, HTML, CSS, UI5, VB) Windows Presentation Framework knowledge Microsoft Azure and/or Amazon Web Services or other cloud IaaS or PaaS experience and knowledge Automation tools (e.g. Chef, Puppet) experience and knowledge SAP ECC R/3, S/4 HANA, Fiori (UI5) experience or knowledge Reporting systems development experience: Microsoft Reporting Services/Analysis Services, Power BI Aspires to broader leadership accountabilities. Pay Range: $50.00 - $60.00 per hour, depending upon experience. Health & Medical Benefits, 401K, Employee Assistance Program, and Sick Time applicable by state.
08/03/2026
Full time
Job Description: Location: Candidate will work onsite Tuesday, Wednesday, and Thursday, and remotely on Mondays and Fridays. Background: The IT Application Developer/Analyst will support existing applications, develop new applications, and assist with strategies to transform the portfolio to modern architectures. The Developer/Analyst will be accountable for the reliability, performance, and uptime of these IT solutions. Key Functions: Understands business and manufacturing processes and the role of the IT solutions in the execution of those processes. Performs complex application analysis, problem solving, implementation, and documentation Develops a sound understanding of relevant technologies in order to most effectively assess and implement software applications Participates in the preparation of requirements specifications, detailed technical designs, and construction phases of the overall software development lifecycle, as well as working closely with the Project Manager Works with architects, senior developers, and system administrators to ensure the effective implementation of detailed technical designs and resulting software Educates users on how to use the solutions and systems for optimal business value.? This may include creating training materials in multiple media and formats. Maintain support documentation and related knowledgebase. Participates in ITIL incident, problem, and change processes as appropriate. Supports disaster recovery planning, testing and execution. Participates in after-hours support. Requirements: Computer Science degree (or related degree) or 5+ years equivalent technical training /experience Broad understanding of business processes and a deeper understanding of manufacturing processes. Demonstrated SQL Server DB/SQL programming skills Demonstrated application programming skills Skilled in communicating technical topics to non-technical audiences Skilled at collecting user requirements and building functional and technical specifications for strategic custom applications Excellent oral and written communication skills. Excellent collaboration skills in working together with others across all IT segments Proven ability to operate and effectively communicate while under pressure; as well as the ability to manage a diverse workload and work under time constraints with minimal supervision Able to work after hours on-call as scheduled Highly Valued: Demonstrates web development skills (such as ASP.Net C#, JavaScript, HTML, CSS, UI5, VB) Windows Presentation Framework knowledge Microsoft Azure and/or Amazon Web Services or other cloud IaaS or PaaS experience and knowledge Automation tools (e.g. Chef, Puppet) experience and knowledge SAP ECC R/3, S/4 HANA, Fiori (UI5) experience or knowledge Reporting systems development experience: Microsoft Reporting Services/Analysis Services, Power BI Aspires to broader leadership accountabilities. Pay Range: $50.00 - $60.00 per hour, depending upon experience. Health & Medical Benefits, 401K, Employee Assistance Program, and Sick Time applicable by state.
Reconciliation & Reporting Analyst
TPI Global Solutions Oakland, California
Job Description: Job Title: Reconciliation & Reporting Analyst Duration: 12+ Months contact with high possibilities for extension Location: 100% Remote Position About the role You will join the Recon and Reporting team, which owns our post-transaction systems: the platform responsible for reconciling money, tracing the end-to-end flow of funds, and meeting our tax and regulatory reporting obligations to merchants, customers, and authorities worldwide. Reconciliation and financial reporting are essential to running a payments business, and given our transaction volume, this role has direct, measurable impact on financial accuracy and trust. As an Analyst on the team, you will be the person who ensures the numbers tie out. You will reconcile card-network settlement and report files (Visa, Client, and equivalents), along with data from acquirers, processors, and banks, against our internal payment and ledger data. You will investigate and resolve discrepancies down to the last penny, build the automated reporting that finance, accounting, and business stakeholders rely on, and turn what you learn from breaks and exceptions into better metrics, controls, and tooling. Our mantra: all funds in the right place, at the right time, for the right purpose. What you'll do Execute time-sensitive daily, weekly, and monthly reconciliations between card networks, banking partners, processors, and internal transaction and ledger data to ensure data integrity across all sources. Investigate unreconciled items and discrepancies: perform root-cause analysis across network, bank, and internal data, drive corrective actions, and escalate irregularities promptly. Design, develop, and maintain automated SQL-based reconciliation and reporting solutions (e.g., break dashboards, settlement summaries, exception queues) using team best practices, with guidance and review from senior analysts. Contribute to the design of the team's success metrics (e.g., match rates, break aging, time-to-resolution, reporting SLAs) and communicate KPI results to business partners and leadership. Support month-end close: prepare reconciliation reporting, standardized summaries, and supporting documentation that feed downstream accounting, audit, and regulatory processes. Monitor daily settlement, funding, and banking activity to detect irregularities, and spot upstream data or pipeline issues that impact reconciliation and reporting data sources. Partner day-to-day with Engineering, Product, Accounting, Treasury, and Compliance: file and follow production support tickets, define business requirements for fixes and enhancements, and validate changes before deployment. Maintain clear process documentation and runbooks, identify control gaps and manual toil, and propose automation and process improvements. Handle reconciliation and reporting requests from internal stakeholders and external partners, communicating clearly with both technical and non-technical audiences. Use AI tools to explore ideas, improve speed of delivery, and deepen insights in your analytical work. Skills: (Minimum Requirements): 5+ years of related experience in reconciliation, settlement, payment operations, accounting, or finance analytics with a Bachelor's degree (Finance, Accounting, Economics, a quantitative field, or similar); or a Master's degree; or equivalent work experience. Independent proficiency in SQL, including building and maintaining automated SQL-based reporting. Strong Excel skills (complex formulas, pivot tables) and comfort working with large, messy transactional datasets. Detail-oriented "detective" mindset: demonstrated ability to research discrepancies, question the correctness and completeness of data, and follow issues through to resolution. Working knowledge of general accounting principles and the mechanics of money movement. Strong written and verbal communication skills, with the ability to present findings to both analytics peers and non-technical business stakeholders. Self-motivated and proactive; delivers accurate work on tight, recurring deadlines and proactively communicates progress, learnings, and delays. Preferred Qualifications: Prior experience with card-network reconciliation and settlement (Visa, Client, Client, Client), including network settlement, clearing, and report files. Familiarity with funds-transfer processes and rails (ACH, wire, SWIFT, RTP/FedNow) and with the payments ecosystem: merchants, acquirers, issuers, processors, and program banks. Experience with reconciliation tools, banking portals, and BI/reporting platforms (e.g., Looker, Tableau). Exposure to month-end close, interchange and fee/cost reconciliation, revenue-leakage detection, or regulatory and tax reporting. Experience supporting audits, internal controls, or SOX-adjacent processes. Curiosity about payments products and a track record of improving or automating operational processes.
08/03/2026
Full time
Job Description: Job Title: Reconciliation & Reporting Analyst Duration: 12+ Months contact with high possibilities for extension Location: 100% Remote Position About the role You will join the Recon and Reporting team, which owns our post-transaction systems: the platform responsible for reconciling money, tracing the end-to-end flow of funds, and meeting our tax and regulatory reporting obligations to merchants, customers, and authorities worldwide. Reconciliation and financial reporting are essential to running a payments business, and given our transaction volume, this role has direct, measurable impact on financial accuracy and trust. As an Analyst on the team, you will be the person who ensures the numbers tie out. You will reconcile card-network settlement and report files (Visa, Client, and equivalents), along with data from acquirers, processors, and banks, against our internal payment and ledger data. You will investigate and resolve discrepancies down to the last penny, build the automated reporting that finance, accounting, and business stakeholders rely on, and turn what you learn from breaks and exceptions into better metrics, controls, and tooling. Our mantra: all funds in the right place, at the right time, for the right purpose. What you'll do Execute time-sensitive daily, weekly, and monthly reconciliations between card networks, banking partners, processors, and internal transaction and ledger data to ensure data integrity across all sources. Investigate unreconciled items and discrepancies: perform root-cause analysis across network, bank, and internal data, drive corrective actions, and escalate irregularities promptly. Design, develop, and maintain automated SQL-based reconciliation and reporting solutions (e.g., break dashboards, settlement summaries, exception queues) using team best practices, with guidance and review from senior analysts. Contribute to the design of the team's success metrics (e.g., match rates, break aging, time-to-resolution, reporting SLAs) and communicate KPI results to business partners and leadership. Support month-end close: prepare reconciliation reporting, standardized summaries, and supporting documentation that feed downstream accounting, audit, and regulatory processes. Monitor daily settlement, funding, and banking activity to detect irregularities, and spot upstream data or pipeline issues that impact reconciliation and reporting data sources. Partner day-to-day with Engineering, Product, Accounting, Treasury, and Compliance: file and follow production support tickets, define business requirements for fixes and enhancements, and validate changes before deployment. Maintain clear process documentation and runbooks, identify control gaps and manual toil, and propose automation and process improvements. Handle reconciliation and reporting requests from internal stakeholders and external partners, communicating clearly with both technical and non-technical audiences. Use AI tools to explore ideas, improve speed of delivery, and deepen insights in your analytical work. Skills: (Minimum Requirements): 5+ years of related experience in reconciliation, settlement, payment operations, accounting, or finance analytics with a Bachelor's degree (Finance, Accounting, Economics, a quantitative field, or similar); or a Master's degree; or equivalent work experience. Independent proficiency in SQL, including building and maintaining automated SQL-based reporting. Strong Excel skills (complex formulas, pivot tables) and comfort working with large, messy transactional datasets. Detail-oriented "detective" mindset: demonstrated ability to research discrepancies, question the correctness and completeness of data, and follow issues through to resolution. Working knowledge of general accounting principles and the mechanics of money movement. Strong written and verbal communication skills, with the ability to present findings to both analytics peers and non-technical business stakeholders. Self-motivated and proactive; delivers accurate work on tight, recurring deadlines and proactively communicates progress, learnings, and delays. Preferred Qualifications: Prior experience with card-network reconciliation and settlement (Visa, Client, Client, Client), including network settlement, clearing, and report files. Familiarity with funds-transfer processes and rails (ACH, wire, SWIFT, RTP/FedNow) and with the payments ecosystem: merchants, acquirers, issuers, processors, and program banks. Experience with reconciliation tools, banking portals, and BI/reporting platforms (e.g., Looker, Tableau). Exposure to month-end close, interchange and fee/cost reconciliation, revenue-leakage detection, or regulatory and tax reporting. Experience supporting audits, internal controls, or SOX-adjacent processes. Curiosity about payments products and a track record of improving or automating operational processes.
Senior Technology Project Manager
Reed Smith US Pittsburgh, Pennsylvania
Position summary The Senior Technology Project Manager leads the planning, execution and successful delivery of complex, high-impact, enterprise-wide technology projects and programs that support firmwide business and technology priorities. These initiatives may include enterprise platforms, AI-enabled solutions, software development, data and analytics, cloud and infrastructure, cybersecurity, and digital transformation efforts. Operating with substantial autonomy, this role manages multiple concurrent initiatives through the project lifecycle and exercises independent judgment in aligning project scope, schedule, budget, risks, dependencies, stakeholders, governance needs, and delivery outcomes. This role serves as a trusted partner to executive sponsors, technology leadership, business stakeholders, technical teams, and external partners to translate business and technical needs into actionable delivery plans and support stakeholder alignment, informed decision-making, change readiness, adoption and business outcomes. The Senior Technology Project Manager also provides senior-level guidance to project managers, analysts, vendors, and project teams. Job duties and responsibilities Lead the successful delivery of complex, high-visibility, enterprise-wide technology projects and programs, exercising independent judgment throughout the full project lifecycle, including initiation, planning, execution, monitoring, implementation, and closure. Independently manage a portfolio of 3-5 concurrent enterprise technology projects and programs, typically ranging from 9-24 months in duration, while supporting Technology PMO operational activities as assigned. Manage enterprise technology projects and programs involving multiple workstreams, cross-functional dependencies, organizational change, technology complexity, and material business impact. Manage strategic technology initiatives across enterprise platforms, software and digital solutions, artificial intelligence (AI), data and analytics, cloud and infrastructure, cybersecurity, and other firmwide technology priorities. Lead assigned complex or emerging technology initiatives by clarifying objectives, requirements, stakeholder roles, project-level governance, and delivery approach needed for execution. Partner with executive sponsors, technology leadership, business stakeholders, technical delivery teams, and external partners to define objectives, establish success criteria, align priorities, and translate business and technical needs into actionable delivery plans. Develop and maintain integrated project and program plans, including scope, schedules, budgets, resource plans, dependencies, project-level governance, communication plans, success metrics, and expected benefits. Coordinate and influence cross-functional teams operating in matrixed environments, holding internal resources, vendors, consultants, and delivery partners accountable for project commitments, quality standards, timelines, budgets, and applicable contractual obligations. Identify, assess, and proactively manage project and program risks, issues, assumptions, dependencies, resource constraints, and organizational impacts; develop mitigation strategies and drive resolution of complex delivery challenges. Lead executive-level communications, steering committees, sponsor briefings, stakeholder meetings, and decision-making forums to present project status, risks, recommendations, tradeoffs, resource needs, delivery forecasts, and strategic considerations. Ensure assigned technology initiatives align with enterprise architecture standards, cybersecurity requirements, data governance practices, operational support models, regulatory obligations, and applicable technology strategy. Monitor and report on project health, delivery performance, financial status, milestone achievement, resource utilization, adoption readiness, operational readiness, expected benefits, and business outcomes. Lead project change readiness, stakeholder alignment, communications, adoption planning, training coordination, post-implementation monitoring, and transition-to-support activities. Serve as a project-level escalation point and provide senior project management support for assigned at-risk, business-led, transitioning, or underperforming projects and programs, including recovery planning, stakeholder alignment, resource constraints, and complex delivery challenges. Contribute to continuous improvement of Technology PMO methodologies, templates, governance practices, and processes based on project delivery experience and lessons learned. Provide senior-level guidance, coaching, mentoring, and subject matter expertise to project managers, business analysts, vendors, and project teams to support consistent project delivery practices and application of Technology PMO practices. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in Information Technology, Computer Science, Information Systems, Project Management, Business Administration, or a related technical or business field required. PMP or comparable project management certification preferred. Experience: Minimum of 10 years of project and/or program management experience, including experience managing IT, technology, systems implementation, infrastructure, software, enterprise application, or related technology projects. Demonstrated experience managing complex, high-visibility, enterprise-wide, or business transformation technology projects across one or more IT domains, such as cloud, SaaS, IaaS, PaaS, network, information security, enterprise applications, or custom development. Proven experience managing project timelines, budgets, risks, resources, priorities, and cross-functional technical and business project teams required. Experience advising project sponsors, leadership, and stakeholders on project risks, dependencies, decisions, tradeoffs, and delivery recommendations required. Experience providing senior project-level guidance, mentoring, escalation support, review of project delivery artifacts, or knowledge sharing to project managers, analysts, vendors, and project team members required. Experience working in a law firm, professional services, or similarly complex and highly matrixed business environment preferred. Skills: Proficiency with project management, documentation, reporting, and collaboration tools, including Microsoft Project, Microsoft Office Suite, Visio, Power BI, SharePoint, Microsoft Teams, and Zoom. Skilled in translating complex business needs into clear business and technical requirements, project documentation, and stakeholder communications. Effective communication and facilitation skills, with the ability to communicate clearly with executive, technical and non-technical stakeholders at all levels. Ability to build relationships, influence others, negotiate priorities, and manage expectations across cross-functional and matrixed teams. Effective problem-solving, conflict resolution, and decision-making skills in a complex project-based environment. Sound judgment in evaluating project risks, dependencies, competing priorities, escalations, and issues. Skilled in providing project-level guidance, mentoring, and knowledge sharing to project team members. Project organization and follow-through, including the ability to manage deadlines, documentation, decisions, and next steps across multiple complex projects. Flexible and adaptable in response to changing business needs, project scope, priorities, and timelines. Ability to work independently and remain productive, responsive, and accountable in a remote or hybrid environment. Additional information Supervisory responsibilities: None. Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to engage in effective and professional communication. Ability to analyze complex information while maintaining attention to detail, managing multiple priorities, and exercising sound judgment in decision-making. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to work an adjusted schedule or extended hours as needed, including earlier start times, to support collaboration with international stakeholders in EMEA and to meet business, operational, or project needs. Ability to travel for meetings, training and conferences as required. Ability to work in the office as required to meet business or project needs. Working conditions You will be required to work in the office at minimum 4 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh: $172,000 - $185 . click apply for full job details
08/03/2026
Full time
Position summary The Senior Technology Project Manager leads the planning, execution and successful delivery of complex, high-impact, enterprise-wide technology projects and programs that support firmwide business and technology priorities. These initiatives may include enterprise platforms, AI-enabled solutions, software development, data and analytics, cloud and infrastructure, cybersecurity, and digital transformation efforts. Operating with substantial autonomy, this role manages multiple concurrent initiatives through the project lifecycle and exercises independent judgment in aligning project scope, schedule, budget, risks, dependencies, stakeholders, governance needs, and delivery outcomes. This role serves as a trusted partner to executive sponsors, technology leadership, business stakeholders, technical teams, and external partners to translate business and technical needs into actionable delivery plans and support stakeholder alignment, informed decision-making, change readiness, adoption and business outcomes. The Senior Technology Project Manager also provides senior-level guidance to project managers, analysts, vendors, and project teams. Job duties and responsibilities Lead the successful delivery of complex, high-visibility, enterprise-wide technology projects and programs, exercising independent judgment throughout the full project lifecycle, including initiation, planning, execution, monitoring, implementation, and closure. Independently manage a portfolio of 3-5 concurrent enterprise technology projects and programs, typically ranging from 9-24 months in duration, while supporting Technology PMO operational activities as assigned. Manage enterprise technology projects and programs involving multiple workstreams, cross-functional dependencies, organizational change, technology complexity, and material business impact. Manage strategic technology initiatives across enterprise platforms, software and digital solutions, artificial intelligence (AI), data and analytics, cloud and infrastructure, cybersecurity, and other firmwide technology priorities. Lead assigned complex or emerging technology initiatives by clarifying objectives, requirements, stakeholder roles, project-level governance, and delivery approach needed for execution. Partner with executive sponsors, technology leadership, business stakeholders, technical delivery teams, and external partners to define objectives, establish success criteria, align priorities, and translate business and technical needs into actionable delivery plans. Develop and maintain integrated project and program plans, including scope, schedules, budgets, resource plans, dependencies, project-level governance, communication plans, success metrics, and expected benefits. Coordinate and influence cross-functional teams operating in matrixed environments, holding internal resources, vendors, consultants, and delivery partners accountable for project commitments, quality standards, timelines, budgets, and applicable contractual obligations. Identify, assess, and proactively manage project and program risks, issues, assumptions, dependencies, resource constraints, and organizational impacts; develop mitigation strategies and drive resolution of complex delivery challenges. Lead executive-level communications, steering committees, sponsor briefings, stakeholder meetings, and decision-making forums to present project status, risks, recommendations, tradeoffs, resource needs, delivery forecasts, and strategic considerations. Ensure assigned technology initiatives align with enterprise architecture standards, cybersecurity requirements, data governance practices, operational support models, regulatory obligations, and applicable technology strategy. Monitor and report on project health, delivery performance, financial status, milestone achievement, resource utilization, adoption readiness, operational readiness, expected benefits, and business outcomes. Lead project change readiness, stakeholder alignment, communications, adoption planning, training coordination, post-implementation monitoring, and transition-to-support activities. Serve as a project-level escalation point and provide senior project management support for assigned at-risk, business-led, transitioning, or underperforming projects and programs, including recovery planning, stakeholder alignment, resource constraints, and complex delivery challenges. Contribute to continuous improvement of Technology PMO methodologies, templates, governance practices, and processes based on project delivery experience and lessons learned. Provide senior-level guidance, coaching, mentoring, and subject matter expertise to project managers, business analysts, vendors, and project teams to support consistent project delivery practices and application of Technology PMO practices. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in Information Technology, Computer Science, Information Systems, Project Management, Business Administration, or a related technical or business field required. PMP or comparable project management certification preferred. Experience: Minimum of 10 years of project and/or program management experience, including experience managing IT, technology, systems implementation, infrastructure, software, enterprise application, or related technology projects. Demonstrated experience managing complex, high-visibility, enterprise-wide, or business transformation technology projects across one or more IT domains, such as cloud, SaaS, IaaS, PaaS, network, information security, enterprise applications, or custom development. Proven experience managing project timelines, budgets, risks, resources, priorities, and cross-functional technical and business project teams required. Experience advising project sponsors, leadership, and stakeholders on project risks, dependencies, decisions, tradeoffs, and delivery recommendations required. Experience providing senior project-level guidance, mentoring, escalation support, review of project delivery artifacts, or knowledge sharing to project managers, analysts, vendors, and project team members required. Experience working in a law firm, professional services, or similarly complex and highly matrixed business environment preferred. Skills: Proficiency with project management, documentation, reporting, and collaboration tools, including Microsoft Project, Microsoft Office Suite, Visio, Power BI, SharePoint, Microsoft Teams, and Zoom. Skilled in translating complex business needs into clear business and technical requirements, project documentation, and stakeholder communications. Effective communication and facilitation skills, with the ability to communicate clearly with executive, technical and non-technical stakeholders at all levels. Ability to build relationships, influence others, negotiate priorities, and manage expectations across cross-functional and matrixed teams. Effective problem-solving, conflict resolution, and decision-making skills in a complex project-based environment. Sound judgment in evaluating project risks, dependencies, competing priorities, escalations, and issues. Skilled in providing project-level guidance, mentoring, and knowledge sharing to project team members. Project organization and follow-through, including the ability to manage deadlines, documentation, decisions, and next steps across multiple complex projects. Flexible and adaptable in response to changing business needs, project scope, priorities, and timelines. Ability to work independently and remain productive, responsive, and accountable in a remote or hybrid environment. Additional information Supervisory responsibilities: None. Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to engage in effective and professional communication. Ability to analyze complex information while maintaining attention to detail, managing multiple priorities, and exercising sound judgment in decision-making. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to work an adjusted schedule or extended hours as needed, including earlier start times, to support collaboration with international stakeholders in EMEA and to meet business, operational, or project needs. Ability to travel for meetings, training and conferences as required. Ability to work in the office as required to meet business or project needs. Working conditions You will be required to work in the office at minimum 4 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh: $172,000 - $185 . click apply for full job details
Senior Data Scientist II - Health Care Analytics - Chicago, DC or Remote
NORC at the University of Chicago Washington, Washington DC
JOB SUMMARY: The Health Care Evaluation Research Department at NORC seeks a Senior Data Scientist II. In this role, the Senior Data Scientist II will lead analytic work using large administrative and claims-based data to support the implementation, evaluation, and ongoing monitoring of CMS Innovation Center (CMMI) models, Medicare and Medicaid programs, and related payment and delivery system reforms. The position emphasizes technical leadership, analytic execution, and deep familiarity with CMS data systems, and includes mentoring data analysts and data scientists while collaborating closely with other project leaders, policy researchers, economists, and methodologists. At NORC, you will work alongside nationally recognized experts supporting some of the most significant health care reforms in the country. This role offers the opportunity to apply deep technical expertise to CMS Innovation Center models and Medicaid initiatives, lead analytic contributions to new business efforts, manage complex workstreams, and mentor others within a mission-driven, nonpartisan research organization. The Data Science job family exists across multiple departments at NORC and provides advanced analytical expertise for a portfolio of research and evaluation projects. The Senior Data Scientist II (SDS II) plays a strategic, hands-on role in delivering high-quality analytics for complex health care initiatives by leading large-scale data efforts, providing technical leadership to multidisciplinary teams, establishing resources and best practices for health care data work across NORC, and taking leadership on relevant business development initiatives. Work Location NORC supports hybrid work arrangements for this position in either our Washington, DC or Chicago, IL offices. Remote work status may be considered for outstanding candidates. Occasional travel may be required based on project needs and client meetings. Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. DEPARTMENT: Health Care Evaluation Research NORC's Health Care Evaluation Research department conducts advanced analytics and evaluations for Medicare, Medicaid, and commercial insurance programs. NORC's health work supports the implementation, monitoring, and evaluation of health care payment and delivery reforms, with a particular emphasis on CMS Innovation Center (CMMI) models, state Medicaid demonstrations, and other federal health projects across Health and Human Services, states, and foundations. RESPONSIBILITIES: Lead advanced analytic work supporting the implementation, evaluation, and monitoring of CMS Innovation Center (CMMI) models, including alternative payment models and delivery system reforms. Lead projects and manage major project workstreams including but not limited to advanced analytic work supporting the implementation, evaluation, and monitoring of CMS Innovation Center (CMMI) models, including alternative payment models and delivery system reforms. Apply claims-based and administrative data to assess program operations, utilization, quality, access, and cost across Medicare, Medicaid, and commercial populations. Lead analyses using Medicaid T-MSIS (including TAF), state Medicaid claims and encounter data, Medicare fee-for-service claims, Medicare Advantage encounter data, and Medicare Part D prescription drug data. Access and analyze data in CMS secure data environments, including CCW/VRDC and, as appropriate, Model Space, IDR, and other CMS data platforms. Lead data acquisition, ingestion, cleaning, transformation, linkage, and harmonization for large and complex health care datasets. Develop and implement quality assurance protocols, documentation standards, and reproducible analytic workflows. Serve as a technical lead and mentor to data analysts and data scientists. Lead or co-lead analytic and data-focused components of business development efforts, including proposal writing and capture discussions. REQUIRED SKILLS: Bachelor's degree in Statistics, Mathematics, Computer Science, Data Science, Economics, Public Health, or a related field. At least 9 years of relevant experience (or 12 years with a Bachelor's degree) in positions of increasing responsibility involving large-scale data analysis and statistical modeling. Demonstrated experience leading project teams or teams conducting substantial work streams on larger projects. Demonstrated experience working with Medicare and/or Medicaid administrative or claims data. Experience accessing and analyzing CMS data through the Chronic Conditions Warehouse (CCW) / Virtual Research Data Center (VRDC). Demonstrated ability to lead complex analytic work, mentor technical staff, and communicate results to technical and non-technical audiences. Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. Strongly Preferred Qualifications: Master's degree or higher in a relevant field. Experience supporting CMS Innovation Center (CMMI) model implementation, monitoring, or evaluation. Experience working with CMS data environments, including Model Space and the Integrated Data Repository (IDR). Hands-on experience with T-MSIS/TAF, state Medicaid claims and encounter data, Medicare Advantage encounter data, and Medicare Part D prescription drug data. Proficiency with SAS, SQL, R, and/or Python, and experience working in modern data warehouse or data lake environments. Experience leading or contributing to technical proposal writing for federal health care analytics or evaluation work. SALARY AND BENEFITS: The pay range for this position is $160,000 - $190,000. This position is classified as regular. Regular staff are eligible for NORC's comprehensive benefits program. Benefits include, but are not limited to: Generously subsidized health insurance, effective on the first day of employment Dental and vision insurance A defined contribution retirement program, along with a separate voluntary 403(b) retirement program Group life insurance, long-term and short-term disability insurance Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP). NORC is committed to equity and transparency in its pay practices. We publish salary ranges and benefit information for every job. The listed hiring range reflects what we, in good faith, expect to pay at the time of posting, though actual compensation may vary and may be adjusted over time. A candidate's placement within the range depends on factors such as competencies, education, qualifications, experience, skills, performance, and organizational needs. This role is bonus eligible. Bonus payment is contingent upon program terms and individual performance. WHAT WE DO: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge. WHO WE ARE: For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we're known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale. EEO STATEMENT: NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.
08/03/2026
Full time
JOB SUMMARY: The Health Care Evaluation Research Department at NORC seeks a Senior Data Scientist II. In this role, the Senior Data Scientist II will lead analytic work using large administrative and claims-based data to support the implementation, evaluation, and ongoing monitoring of CMS Innovation Center (CMMI) models, Medicare and Medicaid programs, and related payment and delivery system reforms. The position emphasizes technical leadership, analytic execution, and deep familiarity with CMS data systems, and includes mentoring data analysts and data scientists while collaborating closely with other project leaders, policy researchers, economists, and methodologists. At NORC, you will work alongside nationally recognized experts supporting some of the most significant health care reforms in the country. This role offers the opportunity to apply deep technical expertise to CMS Innovation Center models and Medicaid initiatives, lead analytic contributions to new business efforts, manage complex workstreams, and mentor others within a mission-driven, nonpartisan research organization. The Data Science job family exists across multiple departments at NORC and provides advanced analytical expertise for a portfolio of research and evaluation projects. The Senior Data Scientist II (SDS II) plays a strategic, hands-on role in delivering high-quality analytics for complex health care initiatives by leading large-scale data efforts, providing technical leadership to multidisciplinary teams, establishing resources and best practices for health care data work across NORC, and taking leadership on relevant business development initiatives. Work Location NORC supports hybrid work arrangements for this position in either our Washington, DC or Chicago, IL offices. Remote work status may be considered for outstanding candidates. Occasional travel may be required based on project needs and client meetings. Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. DEPARTMENT: Health Care Evaluation Research NORC's Health Care Evaluation Research department conducts advanced analytics and evaluations for Medicare, Medicaid, and commercial insurance programs. NORC's health work supports the implementation, monitoring, and evaluation of health care payment and delivery reforms, with a particular emphasis on CMS Innovation Center (CMMI) models, state Medicaid demonstrations, and other federal health projects across Health and Human Services, states, and foundations. RESPONSIBILITIES: Lead advanced analytic work supporting the implementation, evaluation, and monitoring of CMS Innovation Center (CMMI) models, including alternative payment models and delivery system reforms. Lead projects and manage major project workstreams including but not limited to advanced analytic work supporting the implementation, evaluation, and monitoring of CMS Innovation Center (CMMI) models, including alternative payment models and delivery system reforms. Apply claims-based and administrative data to assess program operations, utilization, quality, access, and cost across Medicare, Medicaid, and commercial populations. Lead analyses using Medicaid T-MSIS (including TAF), state Medicaid claims and encounter data, Medicare fee-for-service claims, Medicare Advantage encounter data, and Medicare Part D prescription drug data. Access and analyze data in CMS secure data environments, including CCW/VRDC and, as appropriate, Model Space, IDR, and other CMS data platforms. Lead data acquisition, ingestion, cleaning, transformation, linkage, and harmonization for large and complex health care datasets. Develop and implement quality assurance protocols, documentation standards, and reproducible analytic workflows. Serve as a technical lead and mentor to data analysts and data scientists. Lead or co-lead analytic and data-focused components of business development efforts, including proposal writing and capture discussions. REQUIRED SKILLS: Bachelor's degree in Statistics, Mathematics, Computer Science, Data Science, Economics, Public Health, or a related field. At least 9 years of relevant experience (or 12 years with a Bachelor's degree) in positions of increasing responsibility involving large-scale data analysis and statistical modeling. Demonstrated experience leading project teams or teams conducting substantial work streams on larger projects. Demonstrated experience working with Medicare and/or Medicaid administrative or claims data. Experience accessing and analyzing CMS data through the Chronic Conditions Warehouse (CCW) / Virtual Research Data Center (VRDC). Demonstrated ability to lead complex analytic work, mentor technical staff, and communicate results to technical and non-technical audiences. Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. Strongly Preferred Qualifications: Master's degree or higher in a relevant field. Experience supporting CMS Innovation Center (CMMI) model implementation, monitoring, or evaluation. Experience working with CMS data environments, including Model Space and the Integrated Data Repository (IDR). Hands-on experience with T-MSIS/TAF, state Medicaid claims and encounter data, Medicare Advantage encounter data, and Medicare Part D prescription drug data. Proficiency with SAS, SQL, R, and/or Python, and experience working in modern data warehouse or data lake environments. Experience leading or contributing to technical proposal writing for federal health care analytics or evaluation work. SALARY AND BENEFITS: The pay range for this position is $160,000 - $190,000. This position is classified as regular. Regular staff are eligible for NORC's comprehensive benefits program. Benefits include, but are not limited to: Generously subsidized health insurance, effective on the first day of employment Dental and vision insurance A defined contribution retirement program, along with a separate voluntary 403(b) retirement program Group life insurance, long-term and short-term disability insurance Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP). NORC is committed to equity and transparency in its pay practices. We publish salary ranges and benefit information for every job. The listed hiring range reflects what we, in good faith, expect to pay at the time of posting, though actual compensation may vary and may be adjusted over time. A candidate's placement within the range depends on factors such as competencies, education, qualifications, experience, skills, performance, and organizational needs. This role is bonus eligible. Bonus payment is contingent upon program terms and individual performance. WHAT WE DO: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge. WHO WE ARE: For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we're known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale. EEO STATEMENT: NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.
Collabera
Data Analyst
Collabera Charlotte, North Carolina
Project Details: Client: Bank Position Title: Data Analyst/ Business Analyst - Process Automation & Reporting Location: Charlotte, NC 28202 - Hybrid Schedule (2 day remote weekly) Duration: 6 months contract to start, potential to extend down the road Typical Hours: 40 hrs/ wk Pay-rate: 47/hr Note: Please only Apply - If you are Local and can go onsite - 3 day. Must Haves: Xceptor or Alteryx 4 years of building out process improvement/automation solutions Capital Markets/Investment Banking Background Can be: fixed income cash (bonds), OTC Derivatives (interest rate, commodities, equities, fx options), Core FX (swaps forwards), equity cash (stocks, exchange traded, convertible bonds) Plus: PowerApps STP processing, process simplifications, operational control enhancement AI exposure Strong reporting skill Day to Day: This Process Automation Engineer will join the Corporate Investment Banking Operations LOB at bank. This person will be in charge of the end to end data analytics and reporting lifecycle for a few different workstreams within the group. They will take over the current manual reporting work and build scalable, automated data frameworks with the help of the technology team. A day in the life looks like pulling data from multiple different systems within CIB Operations, creating custom logic / approximations, and consolidating it to present to senior leadership. As an example, some of these reports could be used for capacity planning, STP/RFT reporting, etc. Since this person will be working with owners of different operational data, it's imperative this person has a background in capital markets. It doesn't have to be an expert, but this person should be able to distinguish bonds vs derivatives, or futures vs options. Data sets can range from 5 rows to 1500 rows depending on the report, so this person should have very senior analytical skill, as well as be able to utilize python to simplify the analytics process. Project Background - Why/Mission: Te HM is seeking a Process Automation Engineer to join her team within the Corporate Investment Banking Operations LOB at bank. This person will be working within the Intelligent Automation space, building out solutions for automating the CIB operations processes. A lot of the current processes are manual and often require excel extractions. This person will be in charge of building out solutions utilizing XCeptor, and/or PowerApps to automate those different processes. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.
08/03/2026
Full time
Project Details: Client: Bank Position Title: Data Analyst/ Business Analyst - Process Automation & Reporting Location: Charlotte, NC 28202 - Hybrid Schedule (2 day remote weekly) Duration: 6 months contract to start, potential to extend down the road Typical Hours: 40 hrs/ wk Pay-rate: 47/hr Note: Please only Apply - If you are Local and can go onsite - 3 day. Must Haves: Xceptor or Alteryx 4 years of building out process improvement/automation solutions Capital Markets/Investment Banking Background Can be: fixed income cash (bonds), OTC Derivatives (interest rate, commodities, equities, fx options), Core FX (swaps forwards), equity cash (stocks, exchange traded, convertible bonds) Plus: PowerApps STP processing, process simplifications, operational control enhancement AI exposure Strong reporting skill Day to Day: This Process Automation Engineer will join the Corporate Investment Banking Operations LOB at bank. This person will be in charge of the end to end data analytics and reporting lifecycle for a few different workstreams within the group. They will take over the current manual reporting work and build scalable, automated data frameworks with the help of the technology team. A day in the life looks like pulling data from multiple different systems within CIB Operations, creating custom logic / approximations, and consolidating it to present to senior leadership. As an example, some of these reports could be used for capacity planning, STP/RFT reporting, etc. Since this person will be working with owners of different operational data, it's imperative this person has a background in capital markets. It doesn't have to be an expert, but this person should be able to distinguish bonds vs derivatives, or futures vs options. Data sets can range from 5 rows to 1500 rows depending on the report, so this person should have very senior analytical skill, as well as be able to utilize python to simplify the analytics process. Project Background - Why/Mission: Te HM is seeking a Process Automation Engineer to join her team within the Corporate Investment Banking Operations LOB at bank. This person will be working within the Intelligent Automation space, building out solutions for automating the CIB operations processes. A lot of the current processes are manual and often require excel extractions. This person will be in charge of building out solutions utilizing XCeptor, and/or PowerApps to automate those different processes. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.
User Researcher
eStaffLLC Sacramento, California
We are seeking a User Researcher for a Hybrid position with our Sacramento, California client. The User Researcher who will be responsible for planning, conducting, and synthesizing user research to inform digital product strategy, service design, and enterprise modernization initiatives. This role partners with Human-Centered Design (HCD) teams, Product Managers, UX/UI Designers, Business Analysts, Developers, and stakeholders to identify user needs, validate design concepts, and generate actionable insights that drive product roadmap priorities. The User Researcher ensures product decisions are grounded in evidence-based research, accessibility best practices, and the needs of diverse user populations. Key Responsibilities Plan and execute qualitative and quantitative user research throughout the product lifecycle. Conduct user interviews, contextual inquiries, surveys, usability testing, focus groups, and observational research. Analyze research findings and translate insights into actionable product roadmap recommendations. Develop personas, customer journey maps, empathy maps, and other Human-Centered Design (HCD) artifacts. Translate user research findings into product requirements and design recommendations. Establish UX success metrics and benchmarks to evaluate current and future-state experiences. Conduct remote moderated and unmoderated usability testing using industry-standard platforms. Collaborate with Product Managers, UX/UI Designers, Business Analysts, Developers, and stakeholders. Ensure research incorporates accessibility and inclusive design principles. Present research findings to executive leadership, business stakeholders, and technical teams. Support Agile product teams with continuous user feedback throughout development. Maintain research repositories, documentation, and best practices. Minimum Qualifications Education Bachelor's degree required. Required Experience Minimum two (2) successfully completed projects (defined as projects that have achieved full implementation and are operationally complete) demonstrating experience deriving product roadmap priorities from user research data. Preferred Qualifications Experience conducting user research with diverse and vulnerable populations, including non-English speakers, individuals with disabilities, and senior citizens. Experience establishing UX benchmarks such as System Usability Scale (SUS), Time-on-Task, and similar usability metrics. Experience using remote unmoderated user testing platforms such as UserTesting, Optimal Workshop, or similar tools. Experience conducting research within Agile or SAFe environments. Experience supporting enterprise digital transformation or government modernization initiatives. Knowledge of accessibility standards, inclusive design principles, and WCAG guidelines.
08/03/2026
Full time
We are seeking a User Researcher for a Hybrid position with our Sacramento, California client. The User Researcher who will be responsible for planning, conducting, and synthesizing user research to inform digital product strategy, service design, and enterprise modernization initiatives. This role partners with Human-Centered Design (HCD) teams, Product Managers, UX/UI Designers, Business Analysts, Developers, and stakeholders to identify user needs, validate design concepts, and generate actionable insights that drive product roadmap priorities. The User Researcher ensures product decisions are grounded in evidence-based research, accessibility best practices, and the needs of diverse user populations. Key Responsibilities Plan and execute qualitative and quantitative user research throughout the product lifecycle. Conduct user interviews, contextual inquiries, surveys, usability testing, focus groups, and observational research. Analyze research findings and translate insights into actionable product roadmap recommendations. Develop personas, customer journey maps, empathy maps, and other Human-Centered Design (HCD) artifacts. Translate user research findings into product requirements and design recommendations. Establish UX success metrics and benchmarks to evaluate current and future-state experiences. Conduct remote moderated and unmoderated usability testing using industry-standard platforms. Collaborate with Product Managers, UX/UI Designers, Business Analysts, Developers, and stakeholders. Ensure research incorporates accessibility and inclusive design principles. Present research findings to executive leadership, business stakeholders, and technical teams. Support Agile product teams with continuous user feedback throughout development. Maintain research repositories, documentation, and best practices. Minimum Qualifications Education Bachelor's degree required. Required Experience Minimum two (2) successfully completed projects (defined as projects that have achieved full implementation and are operationally complete) demonstrating experience deriving product roadmap priorities from user research data. Preferred Qualifications Experience conducting user research with diverse and vulnerable populations, including non-English speakers, individuals with disabilities, and senior citizens. Experience establishing UX benchmarks such as System Usability Scale (SUS), Time-on-Task, and similar usability metrics. Experience using remote unmoderated user testing platforms such as UserTesting, Optimal Workshop, or similar tools. Experience conducting research within Agile or SAFe environments. Experience supporting enterprise digital transformation or government modernization initiatives. Knowledge of accessibility standards, inclusive design principles, and WCAG guidelines.
Epic Certified EHR Systems Analyst III (EpicCare Ambulatory)
Adventist Health Roseville, California
Job Description: JOB DESCRIPTION Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary:Adventist Health Roseville is seeking an Epic-Certified EHR Systems Analyst III for a full-time, day-shift position.We are looking for a strong candidate who can work primarily remotely, with the ability to travel up to 25% as required by the role. Candidates must have at least five (5) years of recent Epic Ambulatory experience. EpicCare Ambulatory certification is highly desirable, with a strong preference for candidates certified in Bones or Wisdom. Experience supporting Occupational Health or Occupational Medicine workflows in Epic is strongly preferred, including any exposure to the Epic Occupational Medicine (Occ Med) module.Leads the implementation and support of hospital information systems. Leads the planning, design, implementation, and maintenance of the existing systems and has a working knowledge of the applications for support and troubleshooting. Liaises between technical support, customers, and project teams in the design, implementation, and training of our healthcare information systems and any new enhanced systems. Utilizes comprehensive knowledge of Epic EHR system capabilities and functional use. Develops, recommends, and oversees implementation of policies and procedures for areas of responsibility. Job Requirements:Education and Work Experience: Bachelor's Degree or equivalent combination of education/related experience: Required Five years' healthcare IT application/technical experience: Required Five years' of applicable Epic application experience: Required Licenses/Certifications: Epic Certification/Accreditation in area of responsibility: Required Essential Functions: Serves as a senior member of the team, dedicated to the design, build and testing of electronic documentation solutions that support clinical and revenue cycle workflow. Leads project meetings and works cooperatively with team members to assign duties with the overall program and related projects with minimal managerial oversight. Facilitates application workflow design and application integration sessions. Designs, configures, tests, debugs, documents, and maintains programs/applications. Collaborates, researches, and analyzes to develop, configure, and modify moderately complex information systems based on or related to user system design specifications while utilizing established standards and departmental protocols. Designs and develops test scripts and materials for end-to-end workflow testing. Performs unit, system and integration testing per standards, documents outcomes. Evaluates user requests for special enhancements to systems. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues. Installs and tests software per release checklist guidelines. Manages the planning and installation of automated systems. Works with end-users to develop specifications for the purchase, development and installation of software systems. Monitors progress of the plan and proposes corrective action where indicated. Utilizes appropriate planned change management models, principles and techniques in system planning, development, implementation and evaluation. Designs, develops, and monitors measurements of process improvements, including those enabled by standardized workflows. Provides ongoing support for existing computer applications. Provides support for problem resolution; escalates the problem to senior level personnel if necessary. Implements solutions, communicates to end users and tracks resolution. Analyzes incidents, identifying trends and major issues. Conducts routine status meetings with end users and leadership. Provides leadership support to analysts and team and to end-users regarding system applications. Maintains service level agreements with various end-user departments and enterprise business units. Supports the preparation and delivery of training materials and formal/informal training. Identifies educational opportunities related to standard applications and operational use of them. Develops strategies to educate analysts and support staff with focus to achieve improved operational understanding and efficiency. Leads various user group meetings as assigned. Mentors support groups to assist with their understanding of applications and processes. Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. US Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.PandoLogic. Location: Roseville, CA - 95678
08/02/2026
Full time
Job Description: JOB DESCRIPTION Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary:Adventist Health Roseville is seeking an Epic-Certified EHR Systems Analyst III for a full-time, day-shift position.We are looking for a strong candidate who can work primarily remotely, with the ability to travel up to 25% as required by the role. Candidates must have at least five (5) years of recent Epic Ambulatory experience. EpicCare Ambulatory certification is highly desirable, with a strong preference for candidates certified in Bones or Wisdom. Experience supporting Occupational Health or Occupational Medicine workflows in Epic is strongly preferred, including any exposure to the Epic Occupational Medicine (Occ Med) module.Leads the implementation and support of hospital information systems. Leads the planning, design, implementation, and maintenance of the existing systems and has a working knowledge of the applications for support and troubleshooting. Liaises between technical support, customers, and project teams in the design, implementation, and training of our healthcare information systems and any new enhanced systems. Utilizes comprehensive knowledge of Epic EHR system capabilities and functional use. Develops, recommends, and oversees implementation of policies and procedures for areas of responsibility. Job Requirements:Education and Work Experience: Bachelor's Degree or equivalent combination of education/related experience: Required Five years' healthcare IT application/technical experience: Required Five years' of applicable Epic application experience: Required Licenses/Certifications: Epic Certification/Accreditation in area of responsibility: Required Essential Functions: Serves as a senior member of the team, dedicated to the design, build and testing of electronic documentation solutions that support clinical and revenue cycle workflow. Leads project meetings and works cooperatively with team members to assign duties with the overall program and related projects with minimal managerial oversight. Facilitates application workflow design and application integration sessions. Designs, configures, tests, debugs, documents, and maintains programs/applications. Collaborates, researches, and analyzes to develop, configure, and modify moderately complex information systems based on or related to user system design specifications while utilizing established standards and departmental protocols. Designs and develops test scripts and materials for end-to-end workflow testing. Performs unit, system and integration testing per standards, documents outcomes. Evaluates user requests for special enhancements to systems. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues. Installs and tests software per release checklist guidelines. Manages the planning and installation of automated systems. Works with end-users to develop specifications for the purchase, development and installation of software systems. Monitors progress of the plan and proposes corrective action where indicated. Utilizes appropriate planned change management models, principles and techniques in system planning, development, implementation and evaluation. Designs, develops, and monitors measurements of process improvements, including those enabled by standardized workflows. Provides ongoing support for existing computer applications. Provides support for problem resolution; escalates the problem to senior level personnel if necessary. Implements solutions, communicates to end users and tracks resolution. Analyzes incidents, identifying trends and major issues. Conducts routine status meetings with end users and leadership. Provides leadership support to analysts and team and to end-users regarding system applications. Maintains service level agreements with various end-user departments and enterprise business units. Supports the preparation and delivery of training materials and formal/informal training. Identifies educational opportunities related to standard applications and operational use of them. Develops strategies to educate analysts and support staff with focus to achieve improved operational understanding and efficiency. Leads various user group meetings as assigned. Mentors support groups to assist with their understanding of applications and processes. Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. US Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.PandoLogic. Location: Roseville, CA - 95678
Epic Senior Systems Analyst - Willow IP
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
08/01/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Epic Systems Analyst - Willow IP
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing support of Epic applications to optimize clinical and operational workflows. This position develops knowledge of healthcare workflows, system integration, and project delivery practices while partnering with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while meeting Service Level Agreements (SLAs) for supported applications. Works under guidance of senior analysts, architects, and technical leads to follow standards that safeguard the integrity and security of the application environment and contribute to continuous improvement activities related to application management for Epic and related third-party applications. The System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignments. Responsibilities And Duties: Both Roles System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Support small projects and enhancements related to system implementations and upgrades under the guidance of senior team members. Working knowledge of common project approaches (e.g., waterfall, agile) and ability to follow the established methodology. Participate on project teams and apply agreed project methodology to deliver assigned tasks on time. Training and Documentation: Create and maintain documentation for system configurations, workflows, and support procedures, following team standards. Application Build Role Application Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents in a timely manner; meet SLAs through effective triage, documentation, and root-cause analysis with guidance as needed. Provide support for Epic and other enterprise applications as assigned. Collaborate with IT and operational teams to understand cross-application impacts and support integrated workflows (e.g., Epic and third-party applications). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training Role Curriculum Management: Support the design and delivery of role-based training aligned with operational workflows and organizational standards Support maintenance and updates to the CareConnect curriculum in partnership with training leadership Help ensure curriculum accuracy and consistency by following established build and validation processes Incorporate learner and stakeholder feedback into curriculum updates and continuous improvement efforts Support build, maintenance, and readiness activities for training environments under established standards Communicate system releases and upgrade impacts to training stakeholders using approved channels and templates Request/Incident Management Manage end user training related requests and incidents with professionalism and efficiency Support triage and resolution of requests within established service expectations, escalating as appropriate Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and recommend preventative improvements Contribute to support process improvements to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 1-3 years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). SPECIALIZED KNOWLEDGE Required for Both Roles: • Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). • Strong requirements gathering, workflow design, and testing skills. • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. • Demonstrated ability to support small to medium initiatives and collaborate effectively with cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certification/proficiency (or ability to obtain within required timeframe) and 1+ year of training environment build or application support experience. Epic Principal Trainer certification(s) preferred (or ability to obtain within the required timeframe). Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). • 1+ year of Epic build/configuration experience preferred (or demonstrated ability to learn and apply build standards quickly). • Exposure to system integration concepts (e.g., HL7, FHIR) and interface testing is preferred. • Exposure to reporting and data concepts (e.g., Clarity/Caboodle, SlicerDicer, Reporting Workbench, Radar) is preferred. • Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
08/01/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing support of Epic applications to optimize clinical and operational workflows. This position develops knowledge of healthcare workflows, system integration, and project delivery practices while partnering with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while meeting Service Level Agreements (SLAs) for supported applications. Works under guidance of senior analysts, architects, and technical leads to follow standards that safeguard the integrity and security of the application environment and contribute to continuous improvement activities related to application management for Epic and related third-party applications. The System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignments. Responsibilities And Duties: Both Roles System Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Support small projects and enhancements related to system implementations and upgrades under the guidance of senior team members. Working knowledge of common project approaches (e.g., waterfall, agile) and ability to follow the established methodology. Participate on project teams and apply agreed project methodology to deliver assigned tasks on time. Training and Documentation: Create and maintain documentation for system configurations, workflows, and support procedures, following team standards. Application Build Role Application Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents in a timely manner; meet SLAs through effective triage, documentation, and root-cause analysis with guidance as needed. Provide support for Epic and other enterprise applications as assigned. Collaborate with IT and operational teams to understand cross-application impacts and support integrated workflows (e.g., Epic and third-party applications). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training Role Curriculum Management: Support the design and delivery of role-based training aligned with operational workflows and organizational standards Support maintenance and updates to the CareConnect curriculum in partnership with training leadership Help ensure curriculum accuracy and consistency by following established build and validation processes Incorporate learner and stakeholder feedback into curriculum updates and continuous improvement efforts Support build, maintenance, and readiness activities for training environments under established standards Communicate system releases and upgrade impacts to training stakeholders using approved channels and templates Request/Incident Management Manage end user training related requests and incidents with professionalism and efficiency Support triage and resolution of requests within established service expectations, escalating as appropriate Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and recommend preventative improvements Contribute to support process improvements to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 1-3 years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred). SPECIALIZED KNOWLEDGE Required for Both Roles: • Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). • Strong requirements gathering, workflow design, and testing skills. • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. • Demonstrated ability to support small to medium initiatives and collaborate effectively with cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certification/proficiency (or ability to obtain within required timeframe) and 1+ year of training environment build or application support experience. Epic Principal Trainer certification(s) preferred (or ability to obtain within the required timeframe). Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). • 1+ year of Epic build/configuration experience preferred (or demonstrated ability to learn and apply build standards quickly). • Exposure to system integration concepts (e.g., HL7, FHIR) and interface testing is preferred. • Exposure to reporting and data concepts (e.g., Clarity/Caboodle, SlicerDicer, Reporting Workbench, Radar) is preferred. • Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Epic Senior Systems Analyst - ClinDoc/ Stork
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
08/01/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Epic Senior Systems Analyst - Willow Amb
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
08/01/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Epic Senior Systems Analyst - IP Orders
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
08/01/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Applications Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
Epic Senior Systems Analyst - Beacon/ Research
OhioHealth Columbus, Ohio
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). Seeking professionals with Beacon and Research experience and certifications. 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Ambulatory Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
08/01/2026
Full time
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting-supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end user training related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3+ years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). Seeking professionals with Beacon and Research experience and certifications. 3+ years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master's or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Ambulatory Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.

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