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Technical Field Support Coordinator
Logic LC Philadelphia, Pennsylvania
Keep Projects on Track and Drive Operational Excellence - Join Logic LC as a Technical Field Support Specialist II! Position Title: Technical Field Support Specialist II Company Name: Logic LC Salary Range: $50,000-$62,400 per year (depending on experience) Bonus Structure: Performance-Based Bonus Employment Type: Full-Time Work Location: Onsite Essington, PA Industry: Security / Access Control (Commercial, Industrial) Job Overview Logic LC is seeking a Technical Field Support Coordinator II professional to support the successful planning, coordination, and execution of commercial and industrial security, access control, CCTV, alarm, and low-voltage infrastructure projects. This role is ideal for someone who is highly organized, technically minded, and comfortable supporting both internal teams and field technicians. The right candidate will not only help keep projects on track but will also have the technical ability to assist with troubleshooting, communicate clearly with technicians and clients, and help resolve issues that may arise during installations, service calls, testing, and project completion. A background in installing low-voltage systems, security cameras, and access control hardware is highly preferred. Certifications are a plus but are not required. Who We Are Logic LC provides commercial and industrial security, access control, and integrated low-voltage solutions that are designed to work in real-world environments. We are known for clear communication, strong accountability, high standards, and doing the right thing when it matters. Our team values professionalism, practical problem-solving, teamwork, and field-first support. Employees have the opportunity to grow through hands-on learning, exposure to diverse projects, and collaboration with experienced professionals across operations, project management, and technical service teams. Key Responsibilities Coordinate and maintain project documentation, ensuring information is accurate, organized, and accessible to internal teams, clients, and project stakeholders. Track project timelines, milestones, budgets, costs, materials, and deliverables to help ensure projects remain on schedule and within scope. Coordinate technicians, equipment, materials, and project-related needs to support successful project execution. Provide direct support to field technicians during installations, service calls, testing, troubleshooting, and project completion. Assist with remote technical troubleshooting when needed, including helping technicians and clients work through access control, CCTV, alarm, and low-voltage system-related issues. Communicate with clients, technicians, project managers, sales, operations, and leadership to help resolve technical or logistical challenges. Prepare project status updates, progress reports, communication summaries, and internal updates as needed. Help ensure timely completion of project phases, deliverables, closeout items, and customer handoffs. Assist with customer system training, documentation, and project transition when needed. Identify opportunities to improve processes, documentation, communication, and overall project workflow. Support a professional, organized, and solutions-focused experience for both internal teams and customers. Qualifications Education High School Diploma or equivalent required. Associate degree or higher in Project Management, Business, Construction, Information Technology, Electronics, Low-Voltage Systems, or a related field preferred. Certifications Certifications Certifications are not required, but the following are considered a plus: OSHA 10 or OSHA 30 CAPM PMP Low-voltage, security, access control, CCTV, alarm, or related technical certifications Any additional project management, safety, or technical training Candidates without certifications will still be considered if they have strong technical ability, project coordination experience, and the ability to support field teams effectively. Experience & Skills 3-5 years of experience in project coordination, technical project support, or field service operations. Strong grasp of project management methodologies (e.g., Agile, Waterfall). Proficiency in tools like MS Project, Smartsheet, Trello, or similar platforms. Experience supporting installation or service teams in a technical environment is a plus. Advanced multitasking, time management, and organizational skills. Strong communication and interpersonal skills; capable of interfacing confidently with clients, technicians, and leadership. Analytical and problem-solving skills with the ability to resolve project-related challenges independently or collaboratively. Benefits Competitive salary Medical, Dental, and Vision Insurance 401(k) Retirement Plan Paid Time Off (Vacation, Sick Leave, Holidays) Paid Training & Certification Programs Team-Building Events and Collaborative Culture Flexible, Supportive Work Environment with Growth Pathways Schedule Full-Time Monday-Friday Occasional weekend support may be required based on project demands Location Onsite role at Logic LC headquarters or designated project support office Equal Employment Opportunity We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. A professional review will be completed as part of the onboarding process, in compliance with applicable laws.
08/07/2026
Full time
Keep Projects on Track and Drive Operational Excellence - Join Logic LC as a Technical Field Support Specialist II! Position Title: Technical Field Support Specialist II Company Name: Logic LC Salary Range: $50,000-$62,400 per year (depending on experience) Bonus Structure: Performance-Based Bonus Employment Type: Full-Time Work Location: Onsite Essington, PA Industry: Security / Access Control (Commercial, Industrial) Job Overview Logic LC is seeking a Technical Field Support Coordinator II professional to support the successful planning, coordination, and execution of commercial and industrial security, access control, CCTV, alarm, and low-voltage infrastructure projects. This role is ideal for someone who is highly organized, technically minded, and comfortable supporting both internal teams and field technicians. The right candidate will not only help keep projects on track but will also have the technical ability to assist with troubleshooting, communicate clearly with technicians and clients, and help resolve issues that may arise during installations, service calls, testing, and project completion. A background in installing low-voltage systems, security cameras, and access control hardware is highly preferred. Certifications are a plus but are not required. Who We Are Logic LC provides commercial and industrial security, access control, and integrated low-voltage solutions that are designed to work in real-world environments. We are known for clear communication, strong accountability, high standards, and doing the right thing when it matters. Our team values professionalism, practical problem-solving, teamwork, and field-first support. Employees have the opportunity to grow through hands-on learning, exposure to diverse projects, and collaboration with experienced professionals across operations, project management, and technical service teams. Key Responsibilities Coordinate and maintain project documentation, ensuring information is accurate, organized, and accessible to internal teams, clients, and project stakeholders. Track project timelines, milestones, budgets, costs, materials, and deliverables to help ensure projects remain on schedule and within scope. Coordinate technicians, equipment, materials, and project-related needs to support successful project execution. Provide direct support to field technicians during installations, service calls, testing, troubleshooting, and project completion. Assist with remote technical troubleshooting when needed, including helping technicians and clients work through access control, CCTV, alarm, and low-voltage system-related issues. Communicate with clients, technicians, project managers, sales, operations, and leadership to help resolve technical or logistical challenges. Prepare project status updates, progress reports, communication summaries, and internal updates as needed. Help ensure timely completion of project phases, deliverables, closeout items, and customer handoffs. Assist with customer system training, documentation, and project transition when needed. Identify opportunities to improve processes, documentation, communication, and overall project workflow. Support a professional, organized, and solutions-focused experience for both internal teams and customers. Qualifications Education High School Diploma or equivalent required. Associate degree or higher in Project Management, Business, Construction, Information Technology, Electronics, Low-Voltage Systems, or a related field preferred. Certifications Certifications Certifications are not required, but the following are considered a plus: OSHA 10 or OSHA 30 CAPM PMP Low-voltage, security, access control, CCTV, alarm, or related technical certifications Any additional project management, safety, or technical training Candidates without certifications will still be considered if they have strong technical ability, project coordination experience, and the ability to support field teams effectively. Experience & Skills 3-5 years of experience in project coordination, technical project support, or field service operations. Strong grasp of project management methodologies (e.g., Agile, Waterfall). Proficiency in tools like MS Project, Smartsheet, Trello, or similar platforms. Experience supporting installation or service teams in a technical environment is a plus. Advanced multitasking, time management, and organizational skills. Strong communication and interpersonal skills; capable of interfacing confidently with clients, technicians, and leadership. Analytical and problem-solving skills with the ability to resolve project-related challenges independently or collaboratively. Benefits Competitive salary Medical, Dental, and Vision Insurance 401(k) Retirement Plan Paid Time Off (Vacation, Sick Leave, Holidays) Paid Training & Certification Programs Team-Building Events and Collaborative Culture Flexible, Supportive Work Environment with Growth Pathways Schedule Full-Time Monday-Friday Occasional weekend support may be required based on project demands Location Onsite role at Logic LC headquarters or designated project support office Equal Employment Opportunity We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. A professional review will be completed as part of the onboarding process, in compliance with applicable laws.
Security Integration Project Manager
JD Audio & Video Design Inc Ridgefield, New Jersey
Security Integration Project Manager - Lead Low-Voltage & AV Projects for JD Audio & Video Design Inc. Job Overview Company: JD Audio & Video Design Inc. Salary/Pay Rate: $120,000 - $125,000 per year base (potential additional pay for NJ and NY security licenses). Job/Employment Type: Full Time. Project Scope: High-end AV, security, access control, CCTV, burglar alarm, networking, and integrated low-voltage. Mandatory Licences & Certifications: None Required. The Opportunity You will serve as a vital operational leader, orchestrating complex integrated security and low-voltage systems from kickoff through successful client hand-off. This role empowers you to drive project excellence while mentoring field technicians within an elite integration environment. You will enjoy the autonomy to steer large-scale installations backed by a supportive team dedicated to your long-term professional growth. How You Will Make an Impact Coordinate security, access control, CCTV, networking, and AV projects from initial kickoff through final closeout. Develop detailed project schedules, task lists, and installation timelines to maintain strict project milestones. Review technical project drawings, scopes of work, and RFIs to ensure accurate system layouts and expectations. Support field technicians and subcontractors on-site to quickly resolve technical conflicts and prevent installation delays. Serve as the primary point of contact to ensure seamless communication between clients, vendors, and engineering teams. Manage final testing, client training, punch list resolution, and the delivery of complete closeout packages. Promote a culture of safety, clean workmanship, and adherence to top-tier company installation standards. Required Qualifications & Experience High School Diploma or GED. Minimum of 10 years of experience in security, low-voltage integration, AV, or project coordination. Strong knowledge of security systems, access control, CCTV, burglar alarm, and networking technologies. Proven ability to read and interpret detailed AutoCAD drawings, scopes of work, and technical documentation. Demonstrated experience managing multiple project schedules, field teams, vendors, and client communications simultaneously. Preferred Qualifications & Experience Manufacturer certifications, active security licensing, or formal project management training. Proficiency with D-Tools, AutoCAD, Microsoft Office, and specialized project management software. Demonstrated experience in mentorship or training junior field technicians in an integration environment. Compensation & Benefits Bi-weekly pay cycle with competitive annual salary. Comprehensive medical and dental insurance plans. Paid time off including vacation, sick time, and recognized holidays. Paid parental leave program. Retirement savings program. Coverage for paid certifications and ongoing technical training. Mileage reimbursement for project-related travel. Company uniforms provided. Regular team building events and company gatherings. About Us JD Audio & Video Design Inc. is a full-service integrator specializing in high-end AV, lighting, shading, security, and smart automation solutions. With over two decades of experience and thousands of successful installations, we combine commercial-grade expertise with white-glove residential execution. Every member of our team contributes to a culture of excellence, mentorship, and innovation-where your growth is as important as our clients' satisfaction. Learn more at . JD Audio & Video Design Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
08/07/2026
Full time
Security Integration Project Manager - Lead Low-Voltage & AV Projects for JD Audio & Video Design Inc. Job Overview Company: JD Audio & Video Design Inc. Salary/Pay Rate: $120,000 - $125,000 per year base (potential additional pay for NJ and NY security licenses). Job/Employment Type: Full Time. Project Scope: High-end AV, security, access control, CCTV, burglar alarm, networking, and integrated low-voltage. Mandatory Licences & Certifications: None Required. The Opportunity You will serve as a vital operational leader, orchestrating complex integrated security and low-voltage systems from kickoff through successful client hand-off. This role empowers you to drive project excellence while mentoring field technicians within an elite integration environment. You will enjoy the autonomy to steer large-scale installations backed by a supportive team dedicated to your long-term professional growth. How You Will Make an Impact Coordinate security, access control, CCTV, networking, and AV projects from initial kickoff through final closeout. Develop detailed project schedules, task lists, and installation timelines to maintain strict project milestones. Review technical project drawings, scopes of work, and RFIs to ensure accurate system layouts and expectations. Support field technicians and subcontractors on-site to quickly resolve technical conflicts and prevent installation delays. Serve as the primary point of contact to ensure seamless communication between clients, vendors, and engineering teams. Manage final testing, client training, punch list resolution, and the delivery of complete closeout packages. Promote a culture of safety, clean workmanship, and adherence to top-tier company installation standards. Required Qualifications & Experience High School Diploma or GED. Minimum of 10 years of experience in security, low-voltage integration, AV, or project coordination. Strong knowledge of security systems, access control, CCTV, burglar alarm, and networking technologies. Proven ability to read and interpret detailed AutoCAD drawings, scopes of work, and technical documentation. Demonstrated experience managing multiple project schedules, field teams, vendors, and client communications simultaneously. Preferred Qualifications & Experience Manufacturer certifications, active security licensing, or formal project management training. Proficiency with D-Tools, AutoCAD, Microsoft Office, and specialized project management software. Demonstrated experience in mentorship or training junior field technicians in an integration environment. Compensation & Benefits Bi-weekly pay cycle with competitive annual salary. Comprehensive medical and dental insurance plans. Paid time off including vacation, sick time, and recognized holidays. Paid parental leave program. Retirement savings program. Coverage for paid certifications and ongoing technical training. Mileage reimbursement for project-related travel. Company uniforms provided. Regular team building events and company gatherings. About Us JD Audio & Video Design Inc. is a full-service integrator specializing in high-end AV, lighting, shading, security, and smart automation solutions. With over two decades of experience and thousands of successful installations, we combine commercial-grade expertise with white-glove residential execution. Every member of our team contributes to a culture of excellence, mentorship, and innovation-where your growth is as important as our clients' satisfaction. Learn more at . JD Audio & Video Design Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
Security Integration Project Manager
JD Audio & Video Design Inc Englewood, New Jersey
Security Integration Project Manager - Lead Low-Voltage & AV Projects for JD Audio & Video Design Inc. Job Overview Company: JD Audio & Video Design Inc. Salary/Pay Rate: $120,000 - $125,000 per year base (potential additional pay for NJ and NY security licenses). Job/Employment Type: Full Time. Project Scope: High-end AV, security, access control, CCTV, burglar alarm, networking, and integrated low-voltage. Mandatory Licences & Certifications: None Required. The Opportunity You will serve as a vital operational leader, orchestrating complex integrated security and low-voltage systems from kickoff through successful client hand-off. This role empowers you to drive project excellence while mentoring field technicians within an elite integration environment. You will enjoy the autonomy to steer large-scale installations backed by a supportive team dedicated to your long-term professional growth. How You Will Make an Impact Coordinate security, access control, CCTV, networking, and AV projects from initial kickoff through final closeout. Develop detailed project schedules, task lists, and installation timelines to maintain strict project milestones. Review technical project drawings, scopes of work, and RFIs to ensure accurate system layouts and expectations. Support field technicians and subcontractors on-site to quickly resolve technical conflicts and prevent installation delays. Serve as the primary point of contact to ensure seamless communication between clients, vendors, and engineering teams. Manage final testing, client training, punch list resolution, and the delivery of complete closeout packages. Promote a culture of safety, clean workmanship, and adherence to top-tier company installation standards. Required Qualifications & Experience High School Diploma or GED. Minimum of 10 years of experience in security, low-voltage integration, AV, or project coordination. Strong knowledge of security systems, access control, CCTV, burglar alarm, and networking technologies. Proven ability to read and interpret detailed AutoCAD drawings, scopes of work, and technical documentation. Demonstrated experience managing multiple project schedules, field teams, vendors, and client communications simultaneously. Preferred Qualifications & Experience Manufacturer certifications, active security licensing, or formal project management training. Proficiency with D-Tools, AutoCAD, Microsoft Office, and specialized project management software. Demonstrated experience in mentorship or training junior field technicians in an integration environment. Compensation & Benefits Bi-weekly pay cycle with competitive annual salary. Comprehensive medical and dental insurance plans. Paid time off including vacation, sick time, and recognized holidays. Paid parental leave program. Retirement savings program. Coverage for paid certifications and ongoing technical training. Mileage reimbursement for project-related travel. Company uniforms provided. Regular team building events and company gatherings. About Us JD Audio & Video Design Inc. is a full-service integrator specializing in high-end AV, lighting, shading, security, and smart automation solutions. With over two decades of experience and thousands of successful installations, we combine commercial-grade expertise with white-glove residential execution. Every member of our team contributes to a culture of excellence, mentorship, and innovation-where your growth is as important as our clients' satisfaction. Learn more at . JD Audio & Video Design Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
08/07/2026
Full time
Security Integration Project Manager - Lead Low-Voltage & AV Projects for JD Audio & Video Design Inc. Job Overview Company: JD Audio & Video Design Inc. Salary/Pay Rate: $120,000 - $125,000 per year base (potential additional pay for NJ and NY security licenses). Job/Employment Type: Full Time. Project Scope: High-end AV, security, access control, CCTV, burglar alarm, networking, and integrated low-voltage. Mandatory Licences & Certifications: None Required. The Opportunity You will serve as a vital operational leader, orchestrating complex integrated security and low-voltage systems from kickoff through successful client hand-off. This role empowers you to drive project excellence while mentoring field technicians within an elite integration environment. You will enjoy the autonomy to steer large-scale installations backed by a supportive team dedicated to your long-term professional growth. How You Will Make an Impact Coordinate security, access control, CCTV, networking, and AV projects from initial kickoff through final closeout. Develop detailed project schedules, task lists, and installation timelines to maintain strict project milestones. Review technical project drawings, scopes of work, and RFIs to ensure accurate system layouts and expectations. Support field technicians and subcontractors on-site to quickly resolve technical conflicts and prevent installation delays. Serve as the primary point of contact to ensure seamless communication between clients, vendors, and engineering teams. Manage final testing, client training, punch list resolution, and the delivery of complete closeout packages. Promote a culture of safety, clean workmanship, and adherence to top-tier company installation standards. Required Qualifications & Experience High School Diploma or GED. Minimum of 10 years of experience in security, low-voltage integration, AV, or project coordination. Strong knowledge of security systems, access control, CCTV, burglar alarm, and networking technologies. Proven ability to read and interpret detailed AutoCAD drawings, scopes of work, and technical documentation. Demonstrated experience managing multiple project schedules, field teams, vendors, and client communications simultaneously. Preferred Qualifications & Experience Manufacturer certifications, active security licensing, or formal project management training. Proficiency with D-Tools, AutoCAD, Microsoft Office, and specialized project management software. Demonstrated experience in mentorship or training junior field technicians in an integration environment. Compensation & Benefits Bi-weekly pay cycle with competitive annual salary. Comprehensive medical and dental insurance plans. Paid time off including vacation, sick time, and recognized holidays. Paid parental leave program. Retirement savings program. Coverage for paid certifications and ongoing technical training. Mileage reimbursement for project-related travel. Company uniforms provided. Regular team building events and company gatherings. About Us JD Audio & Video Design Inc. is a full-service integrator specializing in high-end AV, lighting, shading, security, and smart automation solutions. With over two decades of experience and thousands of successful installations, we combine commercial-grade expertise with white-glove residential execution. Every member of our team contributes to a culture of excellence, mentorship, and innovation-where your growth is as important as our clients' satisfaction. Learn more at . JD Audio & Video Design Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
Security Integration Project Manager
JD Audio & Video Design Inc Ridgefield Park, New Jersey
Security Integration Project Manager - Lead Low-Voltage & AV Projects for JD Audio & Video Design Inc. Job Overview Company: JD Audio & Video Design Inc. Salary/Pay Rate: $120,000 - $125,000 per year base (potential additional pay for NJ and NY security licenses). Job/Employment Type: Full Time. Project Scope: High-end AV, security, access control, CCTV, burglar alarm, networking, and integrated low-voltage. Mandatory Licences & Certifications: None Required. The Opportunity You will serve as a vital operational leader, orchestrating complex integrated security and low-voltage systems from kickoff through successful client hand-off. This role empowers you to drive project excellence while mentoring field technicians within an elite integration environment. You will enjoy the autonomy to steer large-scale installations backed by a supportive team dedicated to your long-term professional growth. How You Will Make an Impact Coordinate security, access control, CCTV, networking, and AV projects from initial kickoff through final closeout. Develop detailed project schedules, task lists, and installation timelines to maintain strict project milestones. Review technical project drawings, scopes of work, and RFIs to ensure accurate system layouts and expectations. Support field technicians and subcontractors on-site to quickly resolve technical conflicts and prevent installation delays. Serve as the primary point of contact to ensure seamless communication between clients, vendors, and engineering teams. Manage final testing, client training, punch list resolution, and the delivery of complete closeout packages. Promote a culture of safety, clean workmanship, and adherence to top-tier company installation standards. Required Qualifications & Experience High School Diploma or GED. Minimum of 10 years of experience in security, low-voltage integration, AV, or project coordination. Strong knowledge of security systems, access control, CCTV, burglar alarm, and networking technologies. Proven ability to read and interpret detailed AutoCAD drawings, scopes of work, and technical documentation. Demonstrated experience managing multiple project schedules, field teams, vendors, and client communications simultaneously. Preferred Qualifications & Experience Manufacturer certifications, active security licensing, or formal project management training. Proficiency with D-Tools, AutoCAD, Microsoft Office, and specialized project management software. Demonstrated experience in mentorship or training junior field technicians in an integration environment. Compensation & Benefits Bi-weekly pay cycle with competitive annual salary. Comprehensive medical and dental insurance plans. Paid time off including vacation, sick time, and recognized holidays. Paid parental leave program. Retirement savings program. Coverage for paid certifications and ongoing technical training. Mileage reimbursement for project-related travel. Company uniforms provided. Regular team building events and company gatherings. About Us JD Audio & Video Design Inc. is a full-service integrator specializing in high-end AV, lighting, shading, security, and smart automation solutions. With over two decades of experience and thousands of successful installations, we combine commercial-grade expertise with white-glove residential execution. Every member of our team contributes to a culture of excellence, mentorship, and innovation-where your growth is as important as our clients' satisfaction. Learn more at . JD Audio & Video Design Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
08/07/2026
Full time
Security Integration Project Manager - Lead Low-Voltage & AV Projects for JD Audio & Video Design Inc. Job Overview Company: JD Audio & Video Design Inc. Salary/Pay Rate: $120,000 - $125,000 per year base (potential additional pay for NJ and NY security licenses). Job/Employment Type: Full Time. Project Scope: High-end AV, security, access control, CCTV, burglar alarm, networking, and integrated low-voltage. Mandatory Licences & Certifications: None Required. The Opportunity You will serve as a vital operational leader, orchestrating complex integrated security and low-voltage systems from kickoff through successful client hand-off. This role empowers you to drive project excellence while mentoring field technicians within an elite integration environment. You will enjoy the autonomy to steer large-scale installations backed by a supportive team dedicated to your long-term professional growth. How You Will Make an Impact Coordinate security, access control, CCTV, networking, and AV projects from initial kickoff through final closeout. Develop detailed project schedules, task lists, and installation timelines to maintain strict project milestones. Review technical project drawings, scopes of work, and RFIs to ensure accurate system layouts and expectations. Support field technicians and subcontractors on-site to quickly resolve technical conflicts and prevent installation delays. Serve as the primary point of contact to ensure seamless communication between clients, vendors, and engineering teams. Manage final testing, client training, punch list resolution, and the delivery of complete closeout packages. Promote a culture of safety, clean workmanship, and adherence to top-tier company installation standards. Required Qualifications & Experience High School Diploma or GED. Minimum of 10 years of experience in security, low-voltage integration, AV, or project coordination. Strong knowledge of security systems, access control, CCTV, burglar alarm, and networking technologies. Proven ability to read and interpret detailed AutoCAD drawings, scopes of work, and technical documentation. Demonstrated experience managing multiple project schedules, field teams, vendors, and client communications simultaneously. Preferred Qualifications & Experience Manufacturer certifications, active security licensing, or formal project management training. Proficiency with D-Tools, AutoCAD, Microsoft Office, and specialized project management software. Demonstrated experience in mentorship or training junior field technicians in an integration environment. Compensation & Benefits Bi-weekly pay cycle with competitive annual salary. Comprehensive medical and dental insurance plans. Paid time off including vacation, sick time, and recognized holidays. Paid parental leave program. Retirement savings program. Coverage for paid certifications and ongoing technical training. Mileage reimbursement for project-related travel. Company uniforms provided. Regular team building events and company gatherings. About Us JD Audio & Video Design Inc. is a full-service integrator specializing in high-end AV, lighting, shading, security, and smart automation solutions. With over two decades of experience and thousands of successful installations, we combine commercial-grade expertise with white-glove residential execution. Every member of our team contributes to a culture of excellence, mentorship, and innovation-where your growth is as important as our clients' satisfaction. Learn more at . JD Audio & Video Design Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
Senior Manager Systems Administration, Health Systems
Kaiser Permanente Greensboro, North Carolina
Job Summary: In addition to the responsibilities listed below, this position is responsible for leading the day-to-day operations of a newly established administrative team, including onboarding and developing new team members who support the configuration, testing, validation, implementation, and ongoing production support of complex Epic system builds and assigned applications. The incumbent will leverage clinical and/or healthcare IT systems knowledge to support the delivery of safe, high-quality patient care through the Epic electronic health record. This role provides operational oversight for the prioritization and coordination of requested system enhancements, upgrades, and implementations in partnership with Epic application managers and implementation teams. Additional responsibilities include overseeing the development and documentation of internal procedures, preparing specifications for system enhancements, evaluating new Epic release functionality, and ensuring appropriate testing and validation activities are completed. As this is a newly created administrative leadership role, the successful candidate must be adaptable, collaborative, and eager to learn. Initial onboarding will include broad leadership and operational training, while Epic application managers will provide deep technical and application-specific expertise. This manager will focus on recruiting, onboarding, coaching, and developing new team members before transitioning them to their respective application manager teams for ongoing technical mentorship and oversight. This role is designed to reduce the administrative and onboarding responsibilities currently performed by Epic application managers, allowing them to focus on application strategy, optimization, and technical leadership. The position will initially oversee up to 19 direct reports, with the potential to expand to an additional cohort of approximately 19 team members as the organization continues to grow. Essential Responsibilities: Manages designated units by translating business plans into tactical action items; communicating goals and objectives; ensuring all policies and procedures are followed; overseeing the completion of work assignments; assuming responsibility for decision making; aligning team efforts; building accountability for and measuring progress in achieving results; incorporating resources, costs, and forecasts into unit plans; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; partnering with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies; and influencing units to operate in alignment with business objectives. Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; hiring, training, and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst departments; strategically evaluating talent for succession planning; setting performance management guidelines and expectations across units; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Provides insight and leadership on the delivery of appropriate, sustainable, and prompt solutions to incidents. Manages the implementation of planned hardware and software changes into production environments. Manages the maintenance, modification, and documentation of complex and advanced applications. Manages change management processes. Manages system configuration. Oversees the management and monitoring of stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security). Manages maintenance and refresh activities performed by team members. Manages application-oriented administration and technical support for production and non- production environments. Manages timelines and cross-functional resources to drive the delivery of appropriate, sustainable, and prompt solutions. Manages a network of partnerships with technical and project teams to resolve system problems and application-specific issues. Manages communication with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Manages the improvement of system usefulness to the local user by increasing the number of functions that can be automated, as well as seeking process and improvements that reduce human interaction with the system. Manages the testing of designated systems and tools. Manages the development of guidelines to prevent and/or resolve recurring problems. Manages all levels of support for all enterprise systems by overseeing the diagnosis, troubleshooting, and resolution of complex incidents to minimize system issues. Manages the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Manages the analysis of the impact of process or technical tool changes on existing processes, tools, and interfaces. Minimum Qualifications: Minimum four (4) years experience working with EPIC or comparable health system software OR Minimum four (4) years scripting or programming experience. Minimum two (2) years supervisory experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum eight (8) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
08/07/2026
Full time
Job Summary: In addition to the responsibilities listed below, this position is responsible for leading the day-to-day operations of a newly established administrative team, including onboarding and developing new team members who support the configuration, testing, validation, implementation, and ongoing production support of complex Epic system builds and assigned applications. The incumbent will leverage clinical and/or healthcare IT systems knowledge to support the delivery of safe, high-quality patient care through the Epic electronic health record. This role provides operational oversight for the prioritization and coordination of requested system enhancements, upgrades, and implementations in partnership with Epic application managers and implementation teams. Additional responsibilities include overseeing the development and documentation of internal procedures, preparing specifications for system enhancements, evaluating new Epic release functionality, and ensuring appropriate testing and validation activities are completed. As this is a newly created administrative leadership role, the successful candidate must be adaptable, collaborative, and eager to learn. Initial onboarding will include broad leadership and operational training, while Epic application managers will provide deep technical and application-specific expertise. This manager will focus on recruiting, onboarding, coaching, and developing new team members before transitioning them to their respective application manager teams for ongoing technical mentorship and oversight. This role is designed to reduce the administrative and onboarding responsibilities currently performed by Epic application managers, allowing them to focus on application strategy, optimization, and technical leadership. The position will initially oversee up to 19 direct reports, with the potential to expand to an additional cohort of approximately 19 team members as the organization continues to grow. Essential Responsibilities: Manages designated units by translating business plans into tactical action items; communicating goals and objectives; ensuring all policies and procedures are followed; overseeing the completion of work assignments; assuming responsibility for decision making; aligning team efforts; building accountability for and measuring progress in achieving results; incorporating resources, costs, and forecasts into unit plans; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; partnering with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies; and influencing units to operate in alignment with business objectives. Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; hiring, training, and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst departments; strategically evaluating talent for succession planning; setting performance management guidelines and expectations across units; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Provides insight and leadership on the delivery of appropriate, sustainable, and prompt solutions to incidents. Manages the implementation of planned hardware and software changes into production environments. Manages the maintenance, modification, and documentation of complex and advanced applications. Manages change management processes. Manages system configuration. Oversees the management and monitoring of stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security). Manages maintenance and refresh activities performed by team members. Manages application-oriented administration and technical support for production and non- production environments. Manages timelines and cross-functional resources to drive the delivery of appropriate, sustainable, and prompt solutions. Manages a network of partnerships with technical and project teams to resolve system problems and application-specific issues. Manages communication with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Manages the improvement of system usefulness to the local user by increasing the number of functions that can be automated, as well as seeking process and improvements that reduce human interaction with the system. Manages the testing of designated systems and tools. Manages the development of guidelines to prevent and/or resolve recurring problems. Manages all levels of support for all enterprise systems by overseeing the diagnosis, troubleshooting, and resolution of complex incidents to minimize system issues. Manages the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Manages the analysis of the impact of process or technical tool changes on existing processes, tools, and interfaces. Minimum Qualifications: Minimum four (4) years experience working with EPIC or comparable health system software OR Minimum four (4) years scripting or programming experience. Minimum two (2) years supervisory experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum eight (8) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
Test Engineer II - Electrical (Prince George, VA)
JABIL CIRCUIT, INC Prince George, Virginia
On-site at our Prince George, VA facility. This requisition is to support a new factory startup manufacturing large form-factor equipment. The product will be large (shipping container size), heavy (50+ tons), and complex. This position will be part of the core factory startup and onboarding team responsible for building the operations and manufacturing staff, fitting out the building, and creating the process flow/work instructions/etc. from the ground up. Skills to include: panel and point to point wire assembly, Medium Voltage, Low Voltage, and High Power Electronic assemblies. Test Engineer 2: Requires 2+ years of experience SUMMARY Under limited supervision designs, develops and maintains test procedures, tester hardware and software for electronic circuit board production. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. LEADERSHIP AND MANAGEMENT RESPONSIBILITIES: Recruitment and Retention: Recruit and interview Process Technicians. Communicate criteria to recruiters for Process Technician position candidates. Coach technicians in the interviewing/hiring process. Monitor team member turnover; identify key factors that can be improved; make improvements. Employee and Team Development: Identify individual and team strengths and development needs on an ongoing basis. Create and/or validate training curriculum in area of responsibility. Coach and mentor Process Technicians to deliver excellence to every internal and external customer. Performance Management: Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals). Solicit ongoing feedback from Assistant Test Engineering Manager, Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member's contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback. Express pride in staff and encourage them to feel good about their accomplishments. Perform team member evaluations professionally and on time. Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. Coordinate activities of large teams and keep them focused in times of crises. Ensure recognition and rewards are managed fairly and consistently in area of responsibility. Communication: Provide communication forum for the exchange of ideas and information with the department. Organize verbal and written ideas clearly and use an appropriate business style. Ask questions; encourage input from team members. Assess communication style of individual team members and adapt own communication style accordingly. TECHNICAL MANAGEMENT RESPONSIBILITIES Review circuit board designs for testability requirements. Support manufacturing with failure analysis, tester debugging, reduction of intermittent failures and downtime of test equipment. Prepare recommendations for testing and documentation of procedures to be used from the product design phase through to initial production. Generate reports and analysis of test data, prepares documentation and recommendations. Review test equipment designs, data and RMA issues with customers regularly. Design, and direct engineering and technical personnel in fabrication of testing and test control apparatus and equipment. Direct and coordinate engineering activities concerned with development, procurement, installation, and calibration of instruments, equipment, and control devices required to test, record, and reduce test data. Determine conditions under which tests are to be conducted and sequences and phases of test operations. Direct and exercise control over operational, functional, and performance phases of tests. Perform moderately complex assignments of the engineering test function for standard and/or custom devices. Analyze and interpret test data and prepares technical reports for use by test engineering and management personnel. Develop or use computer software and hardware to conduct tests on machinery and equipment. Perform semi-routine technique development and maintenance, subject to established Jabil standards, including ISO and QS development standards. Provide training in new procedures to production testing staff. Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. Comply and follow all procedures within the company security policy. MINIMUM REQUIREMENTS Bachelors of Science in Electronics or Electrical Engineering from four-year college or university; and three to five years experience Minimum of 3 years of experience with medium/high-voltage electrical testing in a high-voltage manufacturing environment (preferred). Experience running and setting up HIPOT tests (dielectric and insulation testing); HIPOT certification preferred. Ability to ensure safe test operations and identify and address safety risks. Strong troubleshooting skills for systems and equipment. Experience creating documentation for test technicians and operators. Comprehensive understanding of high-voltage standard practices, including safe handling of high-voltage materials and equipment. Ability to identify issues that could compromise high-voltage system integrity. Demonstrated understanding of high-voltage and conductive properties, including arc flash and short-circuit hazards. Completion of relevant specialized training (e.g., OSHA, NFPA 70E, Arc Flash PPE, LOTO, high-voltage handling and grounding procedures). LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to walk, and to lift and carry PC's and test equipment weighing up to 50 lbs. Specific vision abilities required by this job include close vision and use of computer monitor screens a great deal of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Individual's primary workstation is located in the office area, with some time spent each day on the manufacturing floor. The noise level in this environment ranges from low to moderate. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities
08/07/2026
Full time
On-site at our Prince George, VA facility. This requisition is to support a new factory startup manufacturing large form-factor equipment. The product will be large (shipping container size), heavy (50+ tons), and complex. This position will be part of the core factory startup and onboarding team responsible for building the operations and manufacturing staff, fitting out the building, and creating the process flow/work instructions/etc. from the ground up. Skills to include: panel and point to point wire assembly, Medium Voltage, Low Voltage, and High Power Electronic assemblies. Test Engineer 2: Requires 2+ years of experience SUMMARY Under limited supervision designs, develops and maintains test procedures, tester hardware and software for electronic circuit board production. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. LEADERSHIP AND MANAGEMENT RESPONSIBILITIES: Recruitment and Retention: Recruit and interview Process Technicians. Communicate criteria to recruiters for Process Technician position candidates. Coach technicians in the interviewing/hiring process. Monitor team member turnover; identify key factors that can be improved; make improvements. Employee and Team Development: Identify individual and team strengths and development needs on an ongoing basis. Create and/or validate training curriculum in area of responsibility. Coach and mentor Process Technicians to deliver excellence to every internal and external customer. Performance Management: Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals). Solicit ongoing feedback from Assistant Test Engineering Manager, Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member's contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback. Express pride in staff and encourage them to feel good about their accomplishments. Perform team member evaluations professionally and on time. Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. Coordinate activities of large teams and keep them focused in times of crises. Ensure recognition and rewards are managed fairly and consistently in area of responsibility. Communication: Provide communication forum for the exchange of ideas and information with the department. Organize verbal and written ideas clearly and use an appropriate business style. Ask questions; encourage input from team members. Assess communication style of individual team members and adapt own communication style accordingly. TECHNICAL MANAGEMENT RESPONSIBILITIES Review circuit board designs for testability requirements. Support manufacturing with failure analysis, tester debugging, reduction of intermittent failures and downtime of test equipment. Prepare recommendations for testing and documentation of procedures to be used from the product design phase through to initial production. Generate reports and analysis of test data, prepares documentation and recommendations. Review test equipment designs, data and RMA issues with customers regularly. Design, and direct engineering and technical personnel in fabrication of testing and test control apparatus and equipment. Direct and coordinate engineering activities concerned with development, procurement, installation, and calibration of instruments, equipment, and control devices required to test, record, and reduce test data. Determine conditions under which tests are to be conducted and sequences and phases of test operations. Direct and exercise control over operational, functional, and performance phases of tests. Perform moderately complex assignments of the engineering test function for standard and/or custom devices. Analyze and interpret test data and prepares technical reports for use by test engineering and management personnel. Develop or use computer software and hardware to conduct tests on machinery and equipment. Perform semi-routine technique development and maintenance, subject to established Jabil standards, including ISO and QS development standards. Provide training in new procedures to production testing staff. Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. Comply and follow all procedures within the company security policy. MINIMUM REQUIREMENTS Bachelors of Science in Electronics or Electrical Engineering from four-year college or university; and three to five years experience Minimum of 3 years of experience with medium/high-voltage electrical testing in a high-voltage manufacturing environment (preferred). Experience running and setting up HIPOT tests (dielectric and insulation testing); HIPOT certification preferred. Ability to ensure safe test operations and identify and address safety risks. Strong troubleshooting skills for systems and equipment. Experience creating documentation for test technicians and operators. Comprehensive understanding of high-voltage standard practices, including safe handling of high-voltage materials and equipment. Ability to identify issues that could compromise high-voltage system integrity. Demonstrated understanding of high-voltage and conductive properties, including arc flash and short-circuit hazards. Completion of relevant specialized training (e.g., OSHA, NFPA 70E, Arc Flash PPE, LOTO, high-voltage handling and grounding procedures). LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to walk, and to lift and carry PC's and test equipment weighing up to 50 lbs. Specific vision abilities required by this job include close vision and use of computer monitor screens a great deal of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Individual's primary workstation is located in the office area, with some time spent each day on the manufacturing floor. The noise level in this environment ranges from low to moderate. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities
Public Works Electrical and SCADA Inspection
ROSS TECHNICAL SERVICES, INC Baltimore, Maryland
Job Description Job Description Seeking a Senior Public Works Inspector or contractor with a strong electrical/SCADA/Controls inspection background with experience in water and wastewater facilities construction. In this position, you will work alongside professional resident engineers and construction managers on water and wastewater projects in the Baltimore area. MINIMUM QUALIFICATIONS Electrical Inspection experience in facilities and commercial/industrial settings Graduated from an accredited high school or possession of a GED certificate. At least six (6) years of experience in performing electrical inspection work on water and wastewater systems, facilities, and associated structures Or have an equivalent combination of education and experience. LICENSES, REGISTRATIONS AND CERTIFICATES A valid Maryland Class C driver's license, or an equivalent out-of-state driver's license. Certified Construction Manager (CCM) or Construction Manager in Training (CMIT) is a plus. Tradesman license a plus. KNOWLEDGES, SKILLS, AND ABILITIES Possession of a solid understanding of how to find information in DPW contracts, specifications, drawings, RFI's, and submittals. Possess knowledge of construction methods and materials. Possess knowledge of construction specifications and codes. Ability to review and understand municipal construction documents and when necessary, give directions to others. Ability to maintain all required construction management documentation for both new installations and rehabilitation of existing water/wastewater collection, distribution, transmission systems, and facilities. Ability to inspect controls for water and wastewater systems, facilities, and all associated structures for damage or deterioration. Ability to inspect the work of contractors to ensure compliance with construction specifications, standards and codes. The ideal candidate will have the following: At least six years progressive experience in electrical inspection of municipal water, wastewater, and facility construction. Experience with facility rehabilitation and replacement. Strong interpersonal, verbal, and written communication skills including technical writing. Working knowledge of Microsoft Office (Microsoft Word, Excel, and PowerPoint), Adobe, and municipal daily reporting. OSHA 10, prefer OSHA 30 OSHA Confined Space Certification Other industry specific certiification
08/07/2026
Full time
Job Description Job Description Seeking a Senior Public Works Inspector or contractor with a strong electrical/SCADA/Controls inspection background with experience in water and wastewater facilities construction. In this position, you will work alongside professional resident engineers and construction managers on water and wastewater projects in the Baltimore area. MINIMUM QUALIFICATIONS Electrical Inspection experience in facilities and commercial/industrial settings Graduated from an accredited high school or possession of a GED certificate. At least six (6) years of experience in performing electrical inspection work on water and wastewater systems, facilities, and associated structures Or have an equivalent combination of education and experience. LICENSES, REGISTRATIONS AND CERTIFICATES A valid Maryland Class C driver's license, or an equivalent out-of-state driver's license. Certified Construction Manager (CCM) or Construction Manager in Training (CMIT) is a plus. Tradesman license a plus. KNOWLEDGES, SKILLS, AND ABILITIES Possession of a solid understanding of how to find information in DPW contracts, specifications, drawings, RFI's, and submittals. Possess knowledge of construction methods and materials. Possess knowledge of construction specifications and codes. Ability to review and understand municipal construction documents and when necessary, give directions to others. Ability to maintain all required construction management documentation for both new installations and rehabilitation of existing water/wastewater collection, distribution, transmission systems, and facilities. Ability to inspect controls for water and wastewater systems, facilities, and all associated structures for damage or deterioration. Ability to inspect the work of contractors to ensure compliance with construction specifications, standards and codes. The ideal candidate will have the following: At least six years progressive experience in electrical inspection of municipal water, wastewater, and facility construction. Experience with facility rehabilitation and replacement. Strong interpersonal, verbal, and written communication skills including technical writing. Working knowledge of Microsoft Office (Microsoft Word, Excel, and PowerPoint), Adobe, and municipal daily reporting. OSHA 10, prefer OSHA 30 OSHA Confined Space Certification Other industry specific certiification
Business Systems Developer
Takeform Medina, New York
Takeform is seeking a Business Systems Developer to design, build, and optimize the tools that power our experiential graphics and architectural signage workflows. You'll collaborate with designers, project managers, and fabrication teams to translate business processes into efficient digital systems. Responsibilities include configuring and integrating ERP/CRM and production tools, building automations and reports, and improving data flows from estimate to installation. You'll support a collaborative, craft-focused culture by creating reliable, user-friendly solutions that enhance quality, scalability, and customer service as we grow.
08/06/2026
Full time
Takeform is seeking a Business Systems Developer to design, build, and optimize the tools that power our experiential graphics and architectural signage workflows. You'll collaborate with designers, project managers, and fabrication teams to translate business processes into efficient digital systems. Responsibilities include configuring and integrating ERP/CRM and production tools, building automations and reports, and improving data flows from estimate to installation. You'll support a collaborative, craft-focused culture by creating reliable, user-friendly solutions that enhance quality, scalability, and customer service as we grow.
Service Plumber
Levco Management LLC Hampton, Virginia
Description: About Us We know you have a choice about where you work, and we're excited that you are considering a career with Levco Construction. Are you looking for a company with a hands-on approach, a strong support system, and dedication towards promoting from within? If so, we may be a great fit for you! A huge part of our company's success is our employees, which is why we invest so much in our team members' success through comprehensive benefits, team-building events, and much more. Levco places a high priority on developing our employees and providing them with the support and resources they need to achieve personal goals, professional growth, and successful long-term careers with our company. We focus on building an inclusive, team-oriented culture of passionate and hard-working professionals. Growing together as a team provides our employees with a sense of camaraderie and rewarding professional opportunities that are unique to our company. We are looking for an upbeat, hard-working individual to join us in making a positive impact on the community. If you are customer-oriented, a team player, and are ready to make a difference, join the Levco team! Plumber (Hampton/Newport News) Full Time: 40 hours /week Hourly: $26.00 - $31.00, commensurate with experience. FLSA Status: Non-Exempt Schedule: Monday - Friday, additional hours may be required upon approval Reports to: Construction Supervisor Job Description: The Plumber will be responsible for the installation, repair, and maintenance of domestic water systems, water heating systems, sanitary sewer systems, storm water systems, gas piping (both threaded and fusion welded), while following recognized procedures and specifications of the International Plumbing Code (IPC) and Uniform Plumbing Code (UPC). The Plumber will be responsible for the proper use and maintenance of hand and power tools such as sewer snakes, vacuum plungers, acetylene torches, soldering and welding equipment, sewer cameras, pipe locators, and other plumbing equipment. Qualifications Working knowledge of various plumbing systems, equipment, and the specifications related to the International Plumbing Code (IPC), Uniform Plumbing Code (UPC), and local plumbing codes. Must have a minimum of 5 years of experience working as a service plumber. Candidate must be eligible to obtain a Journeyman's Plumbing license within 12 months of hire. Considerable knowledge of standard tools, methods, and materials of drain cleaning and plumbing trade. Must have a wide variety of appropriate hand and trade-related tools. Self-starter with the ability to work as a team, as well as independently in the field. Perform manual labor in both indoor and outdoor environments in various conditions. Physical requirements of the position include, but are not limited to, standing, lifting, and carrying a minimum of 50lbs unassisted, crawling, climbing ladders, kneeling, bending, etc. Ability to schedule, manage time efficiently, and meet project deadlines. Comfortable with operating computers, software, and online ordering platforms. A valid driver's license is required. Requires frequent travel between properties, including overnight travel, as needed. Responsibilities Repairing, maintaining, and installing various plumbing systems and fixtures in all types of structures (mostly multifamily residential). Coordinating with project managers and other construction professionals on a jobsite. Reading building plans and installing according to design specifications. Following current rules and regulations related to plumbing codes, OSHA, and Company policies. Keeping and maintaining records of time spent on a job and materials purchased for the work. Estimating time and costs for project bidding. Responding to plumbing emergencies, including after hours as needed. Performing regular maintenance of plumbing systems. Assisting maintenance team members as needed. Any other duties as assigned by your supervisor. Benefits PTO: 15 days after 90 days of employment, increases with tenure Industry-leading paid Holidays Generous housing discounts Health, vision, and dental insurance plans with employer contributions Employer covered group life insurance policy Voluntary life and accident insurance Short-term disability 401(k) Cell phone reimbursement Levco Construction is an Equal Opportunity Employer. Requirements: Compensation details: 26-31 Hourly Wage PIae99ca5-
08/06/2026
Full time
Description: About Us We know you have a choice about where you work, and we're excited that you are considering a career with Levco Construction. Are you looking for a company with a hands-on approach, a strong support system, and dedication towards promoting from within? If so, we may be a great fit for you! A huge part of our company's success is our employees, which is why we invest so much in our team members' success through comprehensive benefits, team-building events, and much more. Levco places a high priority on developing our employees and providing them with the support and resources they need to achieve personal goals, professional growth, and successful long-term careers with our company. We focus on building an inclusive, team-oriented culture of passionate and hard-working professionals. Growing together as a team provides our employees with a sense of camaraderie and rewarding professional opportunities that are unique to our company. We are looking for an upbeat, hard-working individual to join us in making a positive impact on the community. If you are customer-oriented, a team player, and are ready to make a difference, join the Levco team! Plumber (Hampton/Newport News) Full Time: 40 hours /week Hourly: $26.00 - $31.00, commensurate with experience. FLSA Status: Non-Exempt Schedule: Monday - Friday, additional hours may be required upon approval Reports to: Construction Supervisor Job Description: The Plumber will be responsible for the installation, repair, and maintenance of domestic water systems, water heating systems, sanitary sewer systems, storm water systems, gas piping (both threaded and fusion welded), while following recognized procedures and specifications of the International Plumbing Code (IPC) and Uniform Plumbing Code (UPC). The Plumber will be responsible for the proper use and maintenance of hand and power tools such as sewer snakes, vacuum plungers, acetylene torches, soldering and welding equipment, sewer cameras, pipe locators, and other plumbing equipment. Qualifications Working knowledge of various plumbing systems, equipment, and the specifications related to the International Plumbing Code (IPC), Uniform Plumbing Code (UPC), and local plumbing codes. Must have a minimum of 5 years of experience working as a service plumber. Candidate must be eligible to obtain a Journeyman's Plumbing license within 12 months of hire. Considerable knowledge of standard tools, methods, and materials of drain cleaning and plumbing trade. Must have a wide variety of appropriate hand and trade-related tools. Self-starter with the ability to work as a team, as well as independently in the field. Perform manual labor in both indoor and outdoor environments in various conditions. Physical requirements of the position include, but are not limited to, standing, lifting, and carrying a minimum of 50lbs unassisted, crawling, climbing ladders, kneeling, bending, etc. Ability to schedule, manage time efficiently, and meet project deadlines. Comfortable with operating computers, software, and online ordering platforms. A valid driver's license is required. Requires frequent travel between properties, including overnight travel, as needed. Responsibilities Repairing, maintaining, and installing various plumbing systems and fixtures in all types of structures (mostly multifamily residential). Coordinating with project managers and other construction professionals on a jobsite. Reading building plans and installing according to design specifications. Following current rules and regulations related to plumbing codes, OSHA, and Company policies. Keeping and maintaining records of time spent on a job and materials purchased for the work. Estimating time and costs for project bidding. Responding to plumbing emergencies, including after hours as needed. Performing regular maintenance of plumbing systems. Assisting maintenance team members as needed. Any other duties as assigned by your supervisor. Benefits PTO: 15 days after 90 days of employment, increases with tenure Industry-leading paid Holidays Generous housing discounts Health, vision, and dental insurance plans with employer contributions Employer covered group life insurance policy Voluntary life and accident insurance Short-term disability 401(k) Cell phone reimbursement Levco Construction is an Equal Opportunity Employer. Requirements: Compensation details: 26-31 Hourly Wage PIae99ca5-
OT NETWORK ENGINEER - GRANT
City of Lake Worth Beach Lake Worth, Florida
The City of Lake Worth Beach invites qualified individuals to apply for the position of O perational Technology (OT) Network Engineer. The Full Time, Non-Bargaining, Exempt position with a salary rate of $67,275 - $90,563. Working at the Utilities Building located at 1900 2nd Avenue North, Lake Worth, FL 33461. The U.S. Department of Energy's Grid Deployment Office has selected the City of Lake Worth Beach for investment via the Grid Resilience and Innovation Partnerships (GRIP) program to enhance grid flexibility, install more than 60 reclosers and other sectionalizing devices to autonomously rebalance the electrical system, integrate battery energy storage (BES) for community solar, new fiber optics connections, install advanced metering infrastructure (AMI), and deploy a meter data management (MDM) system. Positions covered under this GRIP Grant will expire / terminate in accordance with the grant's timeline: this position will expire on the same date that the grant expires. The regular work schedule for these positions is Monday through Friday. All positions are in-person and / or on-site. All candidates must be United States citizens. JOB SUMMARY: Reporting to the GRIP Grant Project Administration Manager, the Operational Technology (OT) Network Engineer is a highly skilled technical position that is responsible for network operations including to administer, maintain and improve all critical infrastructure industrial control systems supporting the City's electric utility. This position involves the installation, configuration and compliance of SCADA, Human Machine Interface, network switches, routers, firewalls, virtualized servers, security and applications. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is illustrative only and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform related work as required. The examples of essential functions as listed in this classification specification are not necessarily descriptive of any one position in the class. The omission of an essential function of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment in relation to the position. The position involves managing and maintaining operational technologies including SCADA systems, VMware, Windows server, switches, routers, firewalls, and wireless radio systems. Document existing architectures, and update documentation as the modifications are made. Manage backups, replication and a disaster recovery plan. Implementing and maintaining best practices including compliance with government regulations. Must work collaboratively with other members of the City of Lake Worth Beach staff, technology providers and contractors.Ability to work independently and as part of a team depending on the assignment or situation.Strong analytical and critical thinking, with the ability to identify opportunities that can improve efficiency.A clear understanding of client/server technology and network architecture.Good communication skills, including writing, speaking and active listening.Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.Take a leadership role with the data networks. Planning, installing, and maintaining physical and logical network and network infrastructure devices such as routers, switches, backup systems, security appliances, network security, server hardware, server operating systems, networked applications, and physical connectivity.Manage and maintains network operations and associated equipment; remote access systems, cabling, VPN clients, Windows-based operating systems, and other networked and/or stand-alone applications. Perform advanced server operations on Windows server platforms.Responsible for backup, restore, and data/server replication and patching.Keep current on updates and informs management and department members as changes may affect data and voice network operations. SUPERVISION: This role has no supervisory responsibilities. MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to carry out each essential duty or responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities; education and/or experience; and certificates or licenses required in order to fill the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Must have been employed in the Network Engineer field for the past one to two years performing the duties outlined in this job description.Valid Florida driver's license, with vehicle available to get to other City locations. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of Microsoft Server products.Knowledge of networking, routing, and switching protocols and proper network design infrastructure.Excellent working knowledge Windows network environments, including but not limited to: Windows Server OS and applications, Anti-Virus programs, TCP/IP connectivity, Internet, and MS Office Suite.Skill in the installation, repair, and maintenance of information technology systems.Skill in planning, organization, and decision making.Able to produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar.Able to act independently and logically to implement policies of supervisor. Able to comprehend and make inferences from written material. Able to learn job-related material primarily through oral instruction and observation. This learning takes place mainly in an on-the-job training setting. Able to effectively manage multiple tasks at once. PHYSICAL REQUIREMENTS: Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking. SENSORY REQUIREMENTS: Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing. All full-time employees are considered critical in response to emergency situations and may be deemed essential as needed depending on the situation. Employees in this position will be required to complete the FEMA Incident Command System (ICS) Certification Levels 100, 200, 700 and 800 within the first six months of employment. Certain positions may be required to attain additional ICS training as needed. The job description does not constitute an employment agreement between the City of Lake Worth Beach and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The City of Lake Worth Beach is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Applicants for positions with the City of Lake Worth Beach should know and be aware of the following: Applicants for employment who become candidates for available employment positions should note employment is contingent upon satisfactory completion of all reference checks and pre-employment physical satisfaction. Upon request, information on the nature and scope of an inquiry will be provided under FS 119. Furthermore, some of the job classifications within the City of Lake Worth Beach workforce are covered by Collective Bargaining Agreements with a union. Consistent with Chapter 447 of the Florida Statutes, a bargaining unit employee has the right to join or not join the union. However, the Union is not obligated to represent a non-member. Compensation details: 3 Yearly Salary PI46fe3a35d3fd-4160
08/05/2026
Full time
The City of Lake Worth Beach invites qualified individuals to apply for the position of O perational Technology (OT) Network Engineer. The Full Time, Non-Bargaining, Exempt position with a salary rate of $67,275 - $90,563. Working at the Utilities Building located at 1900 2nd Avenue North, Lake Worth, FL 33461. The U.S. Department of Energy's Grid Deployment Office has selected the City of Lake Worth Beach for investment via the Grid Resilience and Innovation Partnerships (GRIP) program to enhance grid flexibility, install more than 60 reclosers and other sectionalizing devices to autonomously rebalance the electrical system, integrate battery energy storage (BES) for community solar, new fiber optics connections, install advanced metering infrastructure (AMI), and deploy a meter data management (MDM) system. Positions covered under this GRIP Grant will expire / terminate in accordance with the grant's timeline: this position will expire on the same date that the grant expires. The regular work schedule for these positions is Monday through Friday. All positions are in-person and / or on-site. All candidates must be United States citizens. JOB SUMMARY: Reporting to the GRIP Grant Project Administration Manager, the Operational Technology (OT) Network Engineer is a highly skilled technical position that is responsible for network operations including to administer, maintain and improve all critical infrastructure industrial control systems supporting the City's electric utility. This position involves the installation, configuration and compliance of SCADA, Human Machine Interface, network switches, routers, firewalls, virtualized servers, security and applications. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is illustrative only and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform related work as required. The examples of essential functions as listed in this classification specification are not necessarily descriptive of any one position in the class. The omission of an essential function of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment in relation to the position. The position involves managing and maintaining operational technologies including SCADA systems, VMware, Windows server, switches, routers, firewalls, and wireless radio systems. Document existing architectures, and update documentation as the modifications are made. Manage backups, replication and a disaster recovery plan. Implementing and maintaining best practices including compliance with government regulations. Must work collaboratively with other members of the City of Lake Worth Beach staff, technology providers and contractors.Ability to work independently and as part of a team depending on the assignment or situation.Strong analytical and critical thinking, with the ability to identify opportunities that can improve efficiency.A clear understanding of client/server technology and network architecture.Good communication skills, including writing, speaking and active listening.Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.Take a leadership role with the data networks. Planning, installing, and maintaining physical and logical network and network infrastructure devices such as routers, switches, backup systems, security appliances, network security, server hardware, server operating systems, networked applications, and physical connectivity.Manage and maintains network operations and associated equipment; remote access systems, cabling, VPN clients, Windows-based operating systems, and other networked and/or stand-alone applications. Perform advanced server operations on Windows server platforms.Responsible for backup, restore, and data/server replication and patching.Keep current on updates and informs management and department members as changes may affect data and voice network operations. SUPERVISION: This role has no supervisory responsibilities. MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to carry out each essential duty or responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities; education and/or experience; and certificates or licenses required in order to fill the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Must have been employed in the Network Engineer field for the past one to two years performing the duties outlined in this job description.Valid Florida driver's license, with vehicle available to get to other City locations. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of Microsoft Server products.Knowledge of networking, routing, and switching protocols and proper network design infrastructure.Excellent working knowledge Windows network environments, including but not limited to: Windows Server OS and applications, Anti-Virus programs, TCP/IP connectivity, Internet, and MS Office Suite.Skill in the installation, repair, and maintenance of information technology systems.Skill in planning, organization, and decision making.Able to produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar.Able to act independently and logically to implement policies of supervisor. Able to comprehend and make inferences from written material. Able to learn job-related material primarily through oral instruction and observation. This learning takes place mainly in an on-the-job training setting. Able to effectively manage multiple tasks at once. PHYSICAL REQUIREMENTS: Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking. SENSORY REQUIREMENTS: Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing. All full-time employees are considered critical in response to emergency situations and may be deemed essential as needed depending on the situation. Employees in this position will be required to complete the FEMA Incident Command System (ICS) Certification Levels 100, 200, 700 and 800 within the first six months of employment. Certain positions may be required to attain additional ICS training as needed. The job description does not constitute an employment agreement between the City of Lake Worth Beach and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The City of Lake Worth Beach is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Applicants for positions with the City of Lake Worth Beach should know and be aware of the following: Applicants for employment who become candidates for available employment positions should note employment is contingent upon satisfactory completion of all reference checks and pre-employment physical satisfaction. Upon request, information on the nature and scope of an inquiry will be provided under FS 119. Furthermore, some of the job classifications within the City of Lake Worth Beach workforce are covered by Collective Bargaining Agreements with a union. Consistent with Chapter 447 of the Florida Statutes, a bargaining unit employee has the right to join or not join the union. However, the Union is not obligated to represent a non-member. Compensation details: 3 Yearly Salary PI46fe3a35d3fd-4160
Software Product Mgr Princ
Walt Disney Imagineering Celebration, Florida
Job Description About the Role & Team: Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe. Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us. The systems and workflows that support project estimating, budgeting, and scope definition are foundational to how Imagineering plans, aligns, and delivers world-class experiences. We're looking for a passionate, strategic product leader to drive products dedicated to how WDI estimates, budgets, defines, structures, and manages the scope of our projects across the full lifecycle of design and delivery. This Product Manager, Principal will drive and deliver software products, functions, and workflows for our internally used Imagineering product portfolio focused on estimating and scope management. This individual will be responsible for shepherding product investments across both buy and build solutions, working alongside product peers, technical program managers, software engineers, designers, estimators, project managers, production teams, and executive stakeholders. This role will help shape the future of how WDI models project cost, develops estimating confidence, structures scope, catalogs scope elements, and connects scope data from the macro level of experience definition down to the micro level of individual bought and fabricated components. This role will also help identify where AI can responsibly improve estimating quality, workflow speed, data usability, and decision support across these domains. We need someone who can communicate a clear product vision, deeply understand the operational realities of project design, execution, and delivery, and create strong partnerships that make these systems useful, scalable, and trusted within our creative-first business. You will report to the Product Executive - WDI Apps. This is a Full-Time role. What You Will Do: Drive product direction and implementation for estimating and scope management products within Imagineering, including capabilities that leverage AI to improve speed, insight, and decision support. Define product strategy for systems and workflows that support estimating, budgeting, forecasting, scope generation, scope cataloging, scope change management, and AI-assisted analysis across project phases. Advocate as the voice of the Imagineer, estimator, planner, and delivery team member, placing grounded problem-solving before solutioning and exemplifying WDI's core design and delivery principles. Partner with stakeholders across estimating, project management, production, engineering, design, sourcing, finance, and technology to identify needs, pain points, dependencies, and opportunities for transformation, including where AI can augment workflows in practical and trusted ways. Draft product requirements, user research, user stories, process models, taxonomies, mockups, product memos, presentations, roadmaps, and other pertinent strategy materials. Guide product development for systems that define and manage project scope from high-level experience structures through detailed assemblies, systems, parts, packages, and fabricated or procured components, including AI-enabled approaches to classification, structuring, retrieval, and analysis. Evaluate and lead buy-versus-build product decisions, helping identify where market solutions can accelerate value and where custom functionality, data models, or AI-enabled workflows are required to meet unique WDI needs. Collaborate with software engineering, product design, technical program management, finance, sourcing, legal, and data partners to deliver product capabilities that are reliable, usable, scalable, and aligned to responsible AI practices. Present product vision, roadmap direction, demos, and delivery progress to senior leadership and key stakeholders, building alignment and confidence around strategic investments in estimating and scope management platforms. Drive the annual investment and funding strategy for product functions and features within the estimating and scope management portfolio, including capabilities that improve automation, prediction, and decision-making through AI. Required Qualifications: 10+ years of software product management experience Expertise with complex enterprise product ecosystems and operational workflows, particularly those supporting planning, costing, delivery, or systems of record. Expertise with 0-1 software development. You can craft clarity, starting from the blank page, while also evolving existing tools and workflows over time. Excellent communication skills: written, verbal, and presentational. You can communicate across mediums and across levels of the organization. Demonstrated ability to translate highly complex business processes into clear product direction, requirements, and phased delivery plans. Strong cross-functional leadership and stakeholder management skills, with experience aligning technical teams and business operators around shared outcomes. Experience evaluating where automation, intelligence, or AI can meaningfully improve user workflows, data interpretation, or decision-making in enterprise software environments. Passion for solving problems within creative and entertainment cultures. You love the output of what we do: design and deliver immersive, world-class experiences. Desire to work on internal technologies used by Imagineers (not consumer-facing). You care deeply about the craft, rigor, and coordination required behind the scenes. Preferred Qualifications: Experience with estimating, budgeting, cost modeling, forecasting, or financial planning systems in capital project, construction, manufacturing, design, or related environments. Experience with product domains related to scope management, configuration management, bill of materials, asset hierarchies, package planning, or parts and component tracking. Recent experience with AI-enabled product capabilities, user patterns, or enterprise AI workflows, especially those related to prediction, classification, summarization, search, recommendation, or decision support. Experience evaluating and implementing both commercial software platforms and custom-built internal tools. Familiarity with project delivery, design development, fabrication, procurement, and installation workflows. Experience with data models, taxonomies, and structured information systems used to organize complex project scope. Experience with microservice ecosystems and component-based web apps. Education: Bachelor's degree in computer science, computer engineering, media management, or an engineering or science discipline required, or equivalent experience. Master's degree preferred. Additional Information: Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Orlando, FL is $179,500.00-$240,600.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/05/2026
Full time
Job Description About the Role & Team: Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe. Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us. The systems and workflows that support project estimating, budgeting, and scope definition are foundational to how Imagineering plans, aligns, and delivers world-class experiences. We're looking for a passionate, strategic product leader to drive products dedicated to how WDI estimates, budgets, defines, structures, and manages the scope of our projects across the full lifecycle of design and delivery. This Product Manager, Principal will drive and deliver software products, functions, and workflows for our internally used Imagineering product portfolio focused on estimating and scope management. This individual will be responsible for shepherding product investments across both buy and build solutions, working alongside product peers, technical program managers, software engineers, designers, estimators, project managers, production teams, and executive stakeholders. This role will help shape the future of how WDI models project cost, develops estimating confidence, structures scope, catalogs scope elements, and connects scope data from the macro level of experience definition down to the micro level of individual bought and fabricated components. This role will also help identify where AI can responsibly improve estimating quality, workflow speed, data usability, and decision support across these domains. We need someone who can communicate a clear product vision, deeply understand the operational realities of project design, execution, and delivery, and create strong partnerships that make these systems useful, scalable, and trusted within our creative-first business. You will report to the Product Executive - WDI Apps. This is a Full-Time role. What You Will Do: Drive product direction and implementation for estimating and scope management products within Imagineering, including capabilities that leverage AI to improve speed, insight, and decision support. Define product strategy for systems and workflows that support estimating, budgeting, forecasting, scope generation, scope cataloging, scope change management, and AI-assisted analysis across project phases. Advocate as the voice of the Imagineer, estimator, planner, and delivery team member, placing grounded problem-solving before solutioning and exemplifying WDI's core design and delivery principles. Partner with stakeholders across estimating, project management, production, engineering, design, sourcing, finance, and technology to identify needs, pain points, dependencies, and opportunities for transformation, including where AI can augment workflows in practical and trusted ways. Draft product requirements, user research, user stories, process models, taxonomies, mockups, product memos, presentations, roadmaps, and other pertinent strategy materials. Guide product development for systems that define and manage project scope from high-level experience structures through detailed assemblies, systems, parts, packages, and fabricated or procured components, including AI-enabled approaches to classification, structuring, retrieval, and analysis. Evaluate and lead buy-versus-build product decisions, helping identify where market solutions can accelerate value and where custom functionality, data models, or AI-enabled workflows are required to meet unique WDI needs. Collaborate with software engineering, product design, technical program management, finance, sourcing, legal, and data partners to deliver product capabilities that are reliable, usable, scalable, and aligned to responsible AI practices. Present product vision, roadmap direction, demos, and delivery progress to senior leadership and key stakeholders, building alignment and confidence around strategic investments in estimating and scope management platforms. Drive the annual investment and funding strategy for product functions and features within the estimating and scope management portfolio, including capabilities that improve automation, prediction, and decision-making through AI. Required Qualifications: 10+ years of software product management experience Expertise with complex enterprise product ecosystems and operational workflows, particularly those supporting planning, costing, delivery, or systems of record. Expertise with 0-1 software development. You can craft clarity, starting from the blank page, while also evolving existing tools and workflows over time. Excellent communication skills: written, verbal, and presentational. You can communicate across mediums and across levels of the organization. Demonstrated ability to translate highly complex business processes into clear product direction, requirements, and phased delivery plans. Strong cross-functional leadership and stakeholder management skills, with experience aligning technical teams and business operators around shared outcomes. Experience evaluating where automation, intelligence, or AI can meaningfully improve user workflows, data interpretation, or decision-making in enterprise software environments. Passion for solving problems within creative and entertainment cultures. You love the output of what we do: design and deliver immersive, world-class experiences. Desire to work on internal technologies used by Imagineers (not consumer-facing). You care deeply about the craft, rigor, and coordination required behind the scenes. Preferred Qualifications: Experience with estimating, budgeting, cost modeling, forecasting, or financial planning systems in capital project, construction, manufacturing, design, or related environments. Experience with product domains related to scope management, configuration management, bill of materials, asset hierarchies, package planning, or parts and component tracking. Recent experience with AI-enabled product capabilities, user patterns, or enterprise AI workflows, especially those related to prediction, classification, summarization, search, recommendation, or decision support. Experience evaluating and implementing both commercial software platforms and custom-built internal tools. Familiarity with project delivery, design development, fabrication, procurement, and installation workflows. Experience with data models, taxonomies, and structured information systems used to organize complex project scope. Experience with microservice ecosystems and component-based web apps. Education: Bachelor's degree in computer science, computer engineering, media management, or an engineering or science discipline required, or equivalent experience. Master's degree preferred. Additional Information: Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Orlando, FL is $179,500.00-$240,600.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Infrastructure Operations Manager (Radio / 911 / PSAP Operations Support Manager)
Princeton University Princeton, New Jersey
Overview As a member of the Operations Support team, the Infrastructure Operations Manager (IOM) represents Princeton University and the Department of Public Safety (DPS) with professionalism across internal and external stakeholders at local, regional, state, and federal levels. Reporting to the Assistant Vice President for Public Safety, the IOM collaborates with the Business IT Support Manager to support the day-to-day and long-term technology needs of DPS, a department of approximately 159 staff including Police Officers, Security Officers, Fire Marshals, and administrative personnel. The IOM provides technology leadership and serves as liaison to internal and external partners for a complex Communications Center, which includes customer service functions, a 9-1-1 Public Safety Answering Point (PSAP), a central alarm station, and a backup Communications Center. The IOM manages the research, acquisition, installation, troubleshooting, maintenance, training, and tracking of all DPS and University communications hardware and software, supporting nearly 1,000 digital trunking and 168 analog devices. This role manages interoperability agreements, licenses, and is the subject matter expert for municipal, county, and regional public safety systems hosted by the University. The IOM ensures compliance with relevant standards and regulations, including the Association of Communications Officers (APCO), the National Emergency Number Association (NENA), the Federal Aviation Administration (FAA), the Federal Communications Commission (FCC), the National Fire Protection Association (NFPA), the Occupational Safety and Health Administration (OSHA), The Commission on Accreditation for Law Enforcement Agencies (CALEA), and local/regional/state police restricted database systems (such as CJIS and NCIC). The IOM stays abreast of emerging trends in public safety and communications technology, including NG911, land mobile radio regulations, and other 9-1-1 advances. The role requires strong customer service, initiative, organizational and interpersonal skills, and the ability to manage multiple priorities in a 24/7, high-pressure environment. As part of the Emergency Management Team, the IOM may be required on-site during prolonged emergencies, support critical system outages, and remain on-call to ensure uninterrupted access to DPS technology systems. The IOM serves as the primary point of contact between DPS and OIT, monitors IT projects and updates, and ensures the technological elements of the COOP plan are current. Responsibilities Oversight Manage Federal Communications Commission licenses for all University frequencies, conventional analog repeaters, and regional Public Safety Interoperability channels. Oversee the University's 6-channel P25 digital trunked radio system, including redundant infrastructure, backup control stations, and recording devices. Ensure compliance with all applicable licensing and regulations, including those of external public safety agencies. Liaison to Internal & External Partners Serve as DPS liaison to internal technology teams (OIT, Facilities IT, Site Protection) and external stakeholders, including local, county, state, and federal public safety agencies, PPPL, PFARS, Princeton Fire, and vendors. Program Manager for Department of Public Safety Technology Needs Plan, initiate, and manage technology projects, including requirements, scope, schedule, budget, and stakeholder communications. Support and train staff on DPS technologies, best practices, and policies. Participate in OIT IT support programs, establish standards, and implement solutions. Maintain compliance with public safety-related mandates (e.g., NCIC) and track technological changes affecting DPS systems. Campus Safety & Security Systems Monitor and ensure proper functioning of integrated campus systems, including fire alarms, emergency communications, blue light towers, access control (CACS), video management (CVMS), SALTO, TigerAlert, 9-1-1 alerting systems, and campus-wide radio communications. Ensure interoperability of all systems within the Communications Center. Public Safety Answering Point (PSAP) & Communications Center Operations Operate and maintain NJ State-controlled 9-1-1 PSAP systems, including DPS 9-1-1 phone switch, ANI/ALI data lines, and dispatch consoles. Maintain Eventide recording equipment and dispatcher console replay capabilities. Department-Specific Support Systems Provide guidance to staff on ServiceNow, KeyTrack, AVL, CAD/RMS (INFORM), Eventide recording, PSAP systems, campus 9-1-1 phones, mobile computer terminals (MDTs), Mutualink, and next-generation computing needs. Emerging Technology & Professional Development Research, plan, and implement new technologies; ensure DPS readiness via technology and process road-mapping. Maintain professional development, certifications (e.g., NENA), and engagement with peer networks, conferences, and industry standards. Stay informed on departmental directives, public safety initiatives, and emerging trends. Additional Duties Perform other duties as assigned by the Director of Operations. Qualifications 10+ years of relevant and progressively responsible professional experience 5+ years managing and/or supervising teams Education: Bachelor's degree in Telecommunications, IT, Business Administration/Management, Engineering, or Public Safety Administration or equivalent work related experience Technical Knowledge & Skills: Ability to provide administration, maintenance, and support of Microsoft Office Suite applications, Windows servers/clients/workstations, and relational databases. Knowledge of 911/PSAP network design, architecture, configuration, and transmission systems. Knowledge of 911/PSAP equipment needs and supporting database development, implementation, and maintenance (including automatic number information (ANI) and automatic location information (ALI). Knowledge of 911/PSAP management and reporting requirements at the local, regional, state, and national level. Knowledge of current and evolving 911/PSAP best practices and standards. Knowledge of 500/700/800 MHz digital trunked radio communications systems design, distributed and bi-directional interior antenna systems and infrastructure, omnidirectional exterior electrical and/or mechanical down-tilt antennas, remote control administration tools, wireless encryption technologies, path linking and patching technologies, and 2-11GHz microwave radio link/repeater Ability to design and implement portable, pager, base, repeater, mobile, and consolette radio programming 'codeplug' templates. Knowledge of copper, fiber, and wireless networking systems, protocols, and hardware interfaces. Knowledge of geographic information systems (GIS) and interface technologies used for mapping. Ability to create and execute agreements with outside agencies (while understanding local politics/framework) to ensure uninterrupted flow of public safety communications with these agencies Ability to design and implement radio programming templates and maintain interoperability with external agencies. Proficient in Microsoft Office Suite, Windows servers/clients, and relational databases. Operational Competencies: Handle confidential information with discretion and maintain composure during emergencies. Manage multiple projects and competing priorities in a fast-paced environment. Work independently or collaboratively and escalate critical issues appropriately. Available 24x7 for emergency response as needed. Physical Requirements: Ability to type on a keyboard Ability to occasionally lift up to 50 pounds. Ability to climb interior vertical ladders up to 25' to enter roof access ports Ability to be occasionally exposed to highly traumatic, stressful situations or events Ability to work with occasional exposure to noise Individuals must successfully undergo the following examinations: Selection and screening process (written and oral) Proficiency tests for typing and knowledge of Microsoft Office applications Comprehensive criminal background investigation Individual must be available 24x7 by mobile device and to respond in person appropriately to emergencies as they occur Preferred Qualifications: Master's degree (MBA) Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher . click apply for full job details
08/03/2026
Full time
Overview As a member of the Operations Support team, the Infrastructure Operations Manager (IOM) represents Princeton University and the Department of Public Safety (DPS) with professionalism across internal and external stakeholders at local, regional, state, and federal levels. Reporting to the Assistant Vice President for Public Safety, the IOM collaborates with the Business IT Support Manager to support the day-to-day and long-term technology needs of DPS, a department of approximately 159 staff including Police Officers, Security Officers, Fire Marshals, and administrative personnel. The IOM provides technology leadership and serves as liaison to internal and external partners for a complex Communications Center, which includes customer service functions, a 9-1-1 Public Safety Answering Point (PSAP), a central alarm station, and a backup Communications Center. The IOM manages the research, acquisition, installation, troubleshooting, maintenance, training, and tracking of all DPS and University communications hardware and software, supporting nearly 1,000 digital trunking and 168 analog devices. This role manages interoperability agreements, licenses, and is the subject matter expert for municipal, county, and regional public safety systems hosted by the University. The IOM ensures compliance with relevant standards and regulations, including the Association of Communications Officers (APCO), the National Emergency Number Association (NENA), the Federal Aviation Administration (FAA), the Federal Communications Commission (FCC), the National Fire Protection Association (NFPA), the Occupational Safety and Health Administration (OSHA), The Commission on Accreditation for Law Enforcement Agencies (CALEA), and local/regional/state police restricted database systems (such as CJIS and NCIC). The IOM stays abreast of emerging trends in public safety and communications technology, including NG911, land mobile radio regulations, and other 9-1-1 advances. The role requires strong customer service, initiative, organizational and interpersonal skills, and the ability to manage multiple priorities in a 24/7, high-pressure environment. As part of the Emergency Management Team, the IOM may be required on-site during prolonged emergencies, support critical system outages, and remain on-call to ensure uninterrupted access to DPS technology systems. The IOM serves as the primary point of contact between DPS and OIT, monitors IT projects and updates, and ensures the technological elements of the COOP plan are current. Responsibilities Oversight Manage Federal Communications Commission licenses for all University frequencies, conventional analog repeaters, and regional Public Safety Interoperability channels. Oversee the University's 6-channel P25 digital trunked radio system, including redundant infrastructure, backup control stations, and recording devices. Ensure compliance with all applicable licensing and regulations, including those of external public safety agencies. Liaison to Internal & External Partners Serve as DPS liaison to internal technology teams (OIT, Facilities IT, Site Protection) and external stakeholders, including local, county, state, and federal public safety agencies, PPPL, PFARS, Princeton Fire, and vendors. Program Manager for Department of Public Safety Technology Needs Plan, initiate, and manage technology projects, including requirements, scope, schedule, budget, and stakeholder communications. Support and train staff on DPS technologies, best practices, and policies. Participate in OIT IT support programs, establish standards, and implement solutions. Maintain compliance with public safety-related mandates (e.g., NCIC) and track technological changes affecting DPS systems. Campus Safety & Security Systems Monitor and ensure proper functioning of integrated campus systems, including fire alarms, emergency communications, blue light towers, access control (CACS), video management (CVMS), SALTO, TigerAlert, 9-1-1 alerting systems, and campus-wide radio communications. Ensure interoperability of all systems within the Communications Center. Public Safety Answering Point (PSAP) & Communications Center Operations Operate and maintain NJ State-controlled 9-1-1 PSAP systems, including DPS 9-1-1 phone switch, ANI/ALI data lines, and dispatch consoles. Maintain Eventide recording equipment and dispatcher console replay capabilities. Department-Specific Support Systems Provide guidance to staff on ServiceNow, KeyTrack, AVL, CAD/RMS (INFORM), Eventide recording, PSAP systems, campus 9-1-1 phones, mobile computer terminals (MDTs), Mutualink, and next-generation computing needs. Emerging Technology & Professional Development Research, plan, and implement new technologies; ensure DPS readiness via technology and process road-mapping. Maintain professional development, certifications (e.g., NENA), and engagement with peer networks, conferences, and industry standards. Stay informed on departmental directives, public safety initiatives, and emerging trends. Additional Duties Perform other duties as assigned by the Director of Operations. Qualifications 10+ years of relevant and progressively responsible professional experience 5+ years managing and/or supervising teams Education: Bachelor's degree in Telecommunications, IT, Business Administration/Management, Engineering, or Public Safety Administration or equivalent work related experience Technical Knowledge & Skills: Ability to provide administration, maintenance, and support of Microsoft Office Suite applications, Windows servers/clients/workstations, and relational databases. Knowledge of 911/PSAP network design, architecture, configuration, and transmission systems. Knowledge of 911/PSAP equipment needs and supporting database development, implementation, and maintenance (including automatic number information (ANI) and automatic location information (ALI). Knowledge of 911/PSAP management and reporting requirements at the local, regional, state, and national level. Knowledge of current and evolving 911/PSAP best practices and standards. Knowledge of 500/700/800 MHz digital trunked radio communications systems design, distributed and bi-directional interior antenna systems and infrastructure, omnidirectional exterior electrical and/or mechanical down-tilt antennas, remote control administration tools, wireless encryption technologies, path linking and patching technologies, and 2-11GHz microwave radio link/repeater Ability to design and implement portable, pager, base, repeater, mobile, and consolette radio programming 'codeplug' templates. Knowledge of copper, fiber, and wireless networking systems, protocols, and hardware interfaces. Knowledge of geographic information systems (GIS) and interface technologies used for mapping. Ability to create and execute agreements with outside agencies (while understanding local politics/framework) to ensure uninterrupted flow of public safety communications with these agencies Ability to design and implement radio programming templates and maintain interoperability with external agencies. Proficient in Microsoft Office Suite, Windows servers/clients, and relational databases. Operational Competencies: Handle confidential information with discretion and maintain composure during emergencies. Manage multiple projects and competing priorities in a fast-paced environment. Work independently or collaboratively and escalate critical issues appropriately. Available 24x7 for emergency response as needed. Physical Requirements: Ability to type on a keyboard Ability to occasionally lift up to 50 pounds. Ability to climb interior vertical ladders up to 25' to enter roof access ports Ability to be occasionally exposed to highly traumatic, stressful situations or events Ability to work with occasional exposure to noise Individuals must successfully undergo the following examinations: Selection and screening process (written and oral) Proficiency tests for typing and knowledge of Microsoft Office applications Comprehensive criminal background investigation Individual must be available 24x7 by mobile device and to respond in person appropriately to emergencies as they occur Preferred Qualifications: Master's degree (MBA) Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher . click apply for full job details
Security Systems Engineer
Moss Indianapolis, Indiana
Security Systems Engineer Security Systems Engineer Location: Indianapolis, IN (Hybrid - Onsite Customer & Field Support) About MOSS MOSS is a fast-growing, family-owned technology integrator headquartered in Grand Rapids, Michigan, serving customers throughout Michigan, Indiana, and Ohio. We specialize in physical security, networking, audiovisual, structured cabling, managed IT services, and life safety solutions. Our mission is simple: provide customers with one trusted partner for all of their technology needs. We're looking for a motivated Security Systems Engineer to become a key member of our Indiana team. This position combines onsite customer support, field engineering, installation, and advanced technical troubleshooting while working with one of the largest employers in downtown Indianapolis. Position Summary As a Security Systems Engineer, you will serve as the primary onsite representative for MOSS at a major enterprise customer in downtown Indianapolis approximately 24 hours each week. You will build trusted relationships with customer personnel while providing technical support, troubleshooting, system maintenance, installations, and project assistance across a wide range of physical security technologies. The remainder of your time will be spent supporting projects and service work throughout Indiana alongside the MOSS engineering and project teams. Key Responsibilities Serve as the primary onsite technical contact for a large enterprise customer in downtown Indianapolis approximately 24 hours per week. Build strong working relationships with customer stakeholders while representing MOSS in a professional manner. Install, configure, troubleshoot, repair, and maintain enterprise physical security systems. Support access control, video surveillance, intercom, intrusion detection, and related low-voltage technologies. Perform system upgrades, preventative maintenance, commissioning, and service calls. Diagnose hardware, software, network, and server-related issues with minimal supervision. Support Windows servers, networking equipment, SQL databases, and security system infrastructure. Coordinate with project managers, programmers, engineers, and field technicians to ensure successful project execution. Document service activities, system changes, and customer communications. Participate in an after-hours on-call rotation to provide emergency support when required. Travel throughout Indiana as needed to support customer installations and service projects. Continuously expand technical knowledge through training and manufacturer certifications. Qualifications Required 5+ years of experience installing and supporting enterprise physical security systems. Experience with enterprise access control and video management platforms. Strong troubleshooting skills across hardware, software, networking, and operating systems. Excellent customer service and communication skills. Self-motivated with the ability to work independently while managing multiple priorities. Valid driver's license with the ability to travel throughout Indiana. Preferred Experience with one or more of the following technologies: Genetec LenelS2 C•CURE 9000 Milestone Avigilon AXIS Communications Hanwha Vision Bosch i-PRO Microsoft Windows Server SQL Server Networking (CCNA or equivalent) VMware or Hyper-V Manufacturer and industry certifications are highly valued but are not required. Why Join MOSS? At MOSS, you'll do more than install systems-you'll become a trusted technology partner for some of the region's largest organizations. We offer: Competitive compensation based on experience. Comprehensive health, dental, vision, and retirement benefits. Company vehicle (if applicable), tools, and technology. Ongoing manufacturer certification and professional development opportunities. Opportunities to work with industry-leading physical security and networking technologies. A collaborative, family-oriented culture where your ideas and expertise make a real impact. Opportunities for long-term career growth within a rapidly expanding organization. MOSS is an Equal Opportunity Employer and is committed to creating an inclusive workplace where all employees have the opportunity to succeed. PIa862574a5-
08/03/2026
Full time
Security Systems Engineer Security Systems Engineer Location: Indianapolis, IN (Hybrid - Onsite Customer & Field Support) About MOSS MOSS is a fast-growing, family-owned technology integrator headquartered in Grand Rapids, Michigan, serving customers throughout Michigan, Indiana, and Ohio. We specialize in physical security, networking, audiovisual, structured cabling, managed IT services, and life safety solutions. Our mission is simple: provide customers with one trusted partner for all of their technology needs. We're looking for a motivated Security Systems Engineer to become a key member of our Indiana team. This position combines onsite customer support, field engineering, installation, and advanced technical troubleshooting while working with one of the largest employers in downtown Indianapolis. Position Summary As a Security Systems Engineer, you will serve as the primary onsite representative for MOSS at a major enterprise customer in downtown Indianapolis approximately 24 hours each week. You will build trusted relationships with customer personnel while providing technical support, troubleshooting, system maintenance, installations, and project assistance across a wide range of physical security technologies. The remainder of your time will be spent supporting projects and service work throughout Indiana alongside the MOSS engineering and project teams. Key Responsibilities Serve as the primary onsite technical contact for a large enterprise customer in downtown Indianapolis approximately 24 hours per week. Build strong working relationships with customer stakeholders while representing MOSS in a professional manner. Install, configure, troubleshoot, repair, and maintain enterprise physical security systems. Support access control, video surveillance, intercom, intrusion detection, and related low-voltage technologies. Perform system upgrades, preventative maintenance, commissioning, and service calls. Diagnose hardware, software, network, and server-related issues with minimal supervision. Support Windows servers, networking equipment, SQL databases, and security system infrastructure. Coordinate with project managers, programmers, engineers, and field technicians to ensure successful project execution. Document service activities, system changes, and customer communications. Participate in an after-hours on-call rotation to provide emergency support when required. Travel throughout Indiana as needed to support customer installations and service projects. Continuously expand technical knowledge through training and manufacturer certifications. Qualifications Required 5+ years of experience installing and supporting enterprise physical security systems. Experience with enterprise access control and video management platforms. Strong troubleshooting skills across hardware, software, networking, and operating systems. Excellent customer service and communication skills. Self-motivated with the ability to work independently while managing multiple priorities. Valid driver's license with the ability to travel throughout Indiana. Preferred Experience with one or more of the following technologies: Genetec LenelS2 C•CURE 9000 Milestone Avigilon AXIS Communications Hanwha Vision Bosch i-PRO Microsoft Windows Server SQL Server Networking (CCNA or equivalent) VMware or Hyper-V Manufacturer and industry certifications are highly valued but are not required. Why Join MOSS? At MOSS, you'll do more than install systems-you'll become a trusted technology partner for some of the region's largest organizations. We offer: Competitive compensation based on experience. Comprehensive health, dental, vision, and retirement benefits. Company vehicle (if applicable), tools, and technology. Ongoing manufacturer certification and professional development opportunities. Opportunities to work with industry-leading physical security and networking technologies. A collaborative, family-oriented culture where your ideas and expertise make a real impact. Opportunities for long-term career growth within a rapidly expanding organization. MOSS is an Equal Opportunity Employer and is committed to creating an inclusive workplace where all employees have the opportunity to succeed. PIa862574a5-
Software Product Mgr Princ
Walt Disney Imagineering Kissimmee, Florida
Job Description About the Role & Team: Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe. Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us. The systems and workflows that support project estimating, budgeting, and scope definition are foundational to how Imagineering plans, aligns, and delivers world-class experiences. We're looking for a passionate, strategic product leader to drive products dedicated to how WDI estimates, budgets, defines, structures, and manages the scope of our projects across the full lifecycle of design and delivery. This Product Manager, Principal will drive and deliver software products, functions, and workflows for our internally used Imagineering product portfolio focused on estimating and scope management. This individual will be responsible for shepherding product investments across both buy and build solutions, working alongside product peers, technical program managers, software engineers, designers, estimators, project managers, production teams, and executive stakeholders. This role will help shape the future of how WDI models project cost, develops estimating confidence, structures scope, catalogs scope elements, and connects scope data from the macro level of experience definition down to the micro level of individual bought and fabricated components. This role will also help identify where AI can responsibly improve estimating quality, workflow speed, data usability, and decision support across these domains. We need someone who can communicate a clear product vision, deeply understand the operational realities of project design, execution, and delivery, and create strong partnerships that make these systems useful, scalable, and trusted within our creative-first business. You will report to the Product Executive - WDI Apps. This is a Full-Time role. What You Will Do: Drive product direction and implementation for estimating and scope management products within Imagineering, including capabilities that leverage AI to improve speed, insight, and decision support. Define product strategy for systems and workflows that support estimating, budgeting, forecasting, scope generation, scope cataloging, scope change management, and AI-assisted analysis across project phases. Advocate as the voice of the Imagineer, estimator, planner, and delivery team member, placing grounded problem-solving before solutioning and exemplifying WDI's core design and delivery principles. Partner with stakeholders across estimating, project management, production, engineering, design, sourcing, finance, and technology to identify needs, pain points, dependencies, and opportunities for transformation, including where AI can augment workflows in practical and trusted ways. Draft product requirements, user research, user stories, process models, taxonomies, mockups, product memos, presentations, roadmaps, and other pertinent strategy materials. Guide product development for systems that define and manage project scope from high-level experience structures through detailed assemblies, systems, parts, packages, and fabricated or procured components, including AI-enabled approaches to classification, structuring, retrieval, and analysis. Evaluate and lead buy-versus-build product decisions, helping identify where market solutions can accelerate value and where custom functionality, data models, or AI-enabled workflows are required to meet unique WDI needs. Collaborate with software engineering, product design, technical program management, finance, sourcing, legal, and data partners to deliver product capabilities that are reliable, usable, scalable, and aligned to responsible AI practices. Present product vision, roadmap direction, demos, and delivery progress to senior leadership and key stakeholders, building alignment and confidence around strategic investments in estimating and scope management platforms. Drive the annual investment and funding strategy for product functions and features within the estimating and scope management portfolio, including capabilities that improve automation, prediction, and decision-making through AI. Required Qualifications: 10+ years of software product management experience Expertise with complex enterprise product ecosystems and operational workflows, particularly those supporting planning, costing, delivery, or systems of record. Expertise with 0-1 software development. You can craft clarity, starting from the blank page, while also evolving existing tools and workflows over time. Excellent communication skills: written, verbal, and presentational. You can communicate across mediums and across levels of the organization. Demonstrated ability to translate highly complex business processes into clear product direction, requirements, and phased delivery plans. Strong cross-functional leadership and stakeholder management skills, with experience aligning technical teams and business operators around shared outcomes. Experience evaluating where automation, intelligence, or AI can meaningfully improve user workflows, data interpretation, or decision-making in enterprise software environments. Passion for solving problems within creative and entertainment cultures. You love the output of what we do: design and deliver immersive, world-class experiences. Desire to work on internal technologies used by Imagineers (not consumer-facing). You care deeply about the craft, rigor, and coordination required behind the scenes. Preferred Qualifications: Experience with estimating, budgeting, cost modeling, forecasting, or financial planning systems in capital project, construction, manufacturing, design, or related environments. Experience with product domains related to scope management, configuration management, bill of materials, asset hierarchies, package planning, or parts and component tracking. Recent experience with AI-enabled product capabilities, user patterns, or enterprise AI workflows, especially those related to prediction, classification, summarization, search, recommendation, or decision support. Experience evaluating and implementing both commercial software platforms and custom-built internal tools. Familiarity with project delivery, design development, fabrication, procurement, and installation workflows. Experience with data models, taxonomies, and structured information systems used to organize complex project scope. Experience with microservice ecosystems and component-based web apps. Education: Bachelor's degree in computer science, computer engineering, media management, or an engineering or science discipline required, or equivalent experience. Master's degree preferred. Additional Information: Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Orlando, FL is $179,500.00-$240,600.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/02/2026
Full time
Job Description About the Role & Team: Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe. Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us. The systems and workflows that support project estimating, budgeting, and scope definition are foundational to how Imagineering plans, aligns, and delivers world-class experiences. We're looking for a passionate, strategic product leader to drive products dedicated to how WDI estimates, budgets, defines, structures, and manages the scope of our projects across the full lifecycle of design and delivery. This Product Manager, Principal will drive and deliver software products, functions, and workflows for our internally used Imagineering product portfolio focused on estimating and scope management. This individual will be responsible for shepherding product investments across both buy and build solutions, working alongside product peers, technical program managers, software engineers, designers, estimators, project managers, production teams, and executive stakeholders. This role will help shape the future of how WDI models project cost, develops estimating confidence, structures scope, catalogs scope elements, and connects scope data from the macro level of experience definition down to the micro level of individual bought and fabricated components. This role will also help identify where AI can responsibly improve estimating quality, workflow speed, data usability, and decision support across these domains. We need someone who can communicate a clear product vision, deeply understand the operational realities of project design, execution, and delivery, and create strong partnerships that make these systems useful, scalable, and trusted within our creative-first business. You will report to the Product Executive - WDI Apps. This is a Full-Time role. What You Will Do: Drive product direction and implementation for estimating and scope management products within Imagineering, including capabilities that leverage AI to improve speed, insight, and decision support. Define product strategy for systems and workflows that support estimating, budgeting, forecasting, scope generation, scope cataloging, scope change management, and AI-assisted analysis across project phases. Advocate as the voice of the Imagineer, estimator, planner, and delivery team member, placing grounded problem-solving before solutioning and exemplifying WDI's core design and delivery principles. Partner with stakeholders across estimating, project management, production, engineering, design, sourcing, finance, and technology to identify needs, pain points, dependencies, and opportunities for transformation, including where AI can augment workflows in practical and trusted ways. Draft product requirements, user research, user stories, process models, taxonomies, mockups, product memos, presentations, roadmaps, and other pertinent strategy materials. Guide product development for systems that define and manage project scope from high-level experience structures through detailed assemblies, systems, parts, packages, and fabricated or procured components, including AI-enabled approaches to classification, structuring, retrieval, and analysis. Evaluate and lead buy-versus-build product decisions, helping identify where market solutions can accelerate value and where custom functionality, data models, or AI-enabled workflows are required to meet unique WDI needs. Collaborate with software engineering, product design, technical program management, finance, sourcing, legal, and data partners to deliver product capabilities that are reliable, usable, scalable, and aligned to responsible AI practices. Present product vision, roadmap direction, demos, and delivery progress to senior leadership and key stakeholders, building alignment and confidence around strategic investments in estimating and scope management platforms. Drive the annual investment and funding strategy for product functions and features within the estimating and scope management portfolio, including capabilities that improve automation, prediction, and decision-making through AI. Required Qualifications: 10+ years of software product management experience Expertise with complex enterprise product ecosystems and operational workflows, particularly those supporting planning, costing, delivery, or systems of record. Expertise with 0-1 software development. You can craft clarity, starting from the blank page, while also evolving existing tools and workflows over time. Excellent communication skills: written, verbal, and presentational. You can communicate across mediums and across levels of the organization. Demonstrated ability to translate highly complex business processes into clear product direction, requirements, and phased delivery plans. Strong cross-functional leadership and stakeholder management skills, with experience aligning technical teams and business operators around shared outcomes. Experience evaluating where automation, intelligence, or AI can meaningfully improve user workflows, data interpretation, or decision-making in enterprise software environments. Passion for solving problems within creative and entertainment cultures. You love the output of what we do: design and deliver immersive, world-class experiences. Desire to work on internal technologies used by Imagineers (not consumer-facing). You care deeply about the craft, rigor, and coordination required behind the scenes. Preferred Qualifications: Experience with estimating, budgeting, cost modeling, forecasting, or financial planning systems in capital project, construction, manufacturing, design, or related environments. Experience with product domains related to scope management, configuration management, bill of materials, asset hierarchies, package planning, or parts and component tracking. Recent experience with AI-enabled product capabilities, user patterns, or enterprise AI workflows, especially those related to prediction, classification, summarization, search, recommendation, or decision support. Experience evaluating and implementing both commercial software platforms and custom-built internal tools. Familiarity with project delivery, design development, fabrication, procurement, and installation workflows. Experience with data models, taxonomies, and structured information systems used to organize complex project scope. Experience with microservice ecosystems and component-based web apps. Education: Bachelor's degree in computer science, computer engineering, media management, or an engineering or science discipline required, or equivalent experience. Master's degree preferred. Additional Information: Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Orlando, FL is $179,500.00-$240,600.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Lead Security Systems Technician
Active Security Consulting LLC Dulles, Virginia
Description: About Us: Active Security designs, develops, implements, and sustains advanced C5ISR and security solutions to enhance defense and mission capabilities, addressing threats across physical, electronic, cyber, and communications security for commercial and U.S. Government clients. Our Electronics Technicians are essential in installing, programming, maintaining, and repairing these complex systems in high-security environments, ensuring compliance with codes, client specifications, and internal standards. With a structured career path, technicians have continuous opportunities for skills development, advancing from foundational technical expertise to leadership roles. Job Summary: As a senior technician, the Lead Security Systems Technician is responsible for independent field operations, technical oversight, and project leadership. This role demands advanced technical expertise, as well as organizational and leadership skills to manage project sites, ensure quality, and oversee field teams. The Lead Security Systems Technician is the key technical liaison between Active Security's project teams and clients. Requirements: Responsibilities: System Installation & Maintenance: Install, configure, and maintain complex security system components and infrastructure with minimal supervision, ensuring that systems function according to design specifications. Project Leadership: Manage site safety, quality, and schedule adherence, ensuring all activities comply with design specifications and authority requirements. Team Oversight & Mentorship: Supervise and mentor teams of up to five junior and intermediate technicians, ensuring training, task completion, and alignment with project goals and standards. Technical Leadership: Perform complex troubleshooting and diagnostics, including advanced programming and system integration tasks, independently and collaboratively resolving complex issues on-site. Customer & Project Coordination: Serve as the primary on-site contact for clients and communicate effectively with project managers, engineers, and other stakeholders. Documentation: Complete required job documentation and ensure compliance with industry and internal standards such as ISO-9001, CMMI II, and DCAA. Qualifications: Education & Skills: Graduate; ability to work in a team environment; completion of at least four industry certifications in electronic security and systems integration. Experience: Minimum of 5 years in electronic security, including systems integration, administration, and advanced troubleshooting, with a focus on compliance and adherence to government and independent standards. Professional Development: Strong commitment to ongoing education in compliance, industry advancements, complex programming, and project management practices. Travel Ability: Ability to travel to projects and stay overnight for varying lengths of time. Physical Demands & Work Environment: The role demands a high level of professionalism, adaptability, and organizational skills. Technicians must handle prolonged tasks, ability to handle up to 50 pounds, ability to work at heights, and work in diverse environments. This role may involve exposure to varying weather conditions and requires adherence to safety protocols. The position requires maintaining company-issued tools, vehicles, and equipment. General Requirements for All Levels: Communication: Strong oral and written skills to interact with peers, supervisors, and clients. Analytical Skills: Detail-oriented, capable of diagnosing and solving problems. Screening Requirements: Candidates must pass a background check, have a valid driver's license, and be eligible for U.S. Government Security Clearance. Compensation details: 35-48 Hourly Wage PI0fdfe0deda1f-8271
08/02/2026
Full time
Description: About Us: Active Security designs, develops, implements, and sustains advanced C5ISR and security solutions to enhance defense and mission capabilities, addressing threats across physical, electronic, cyber, and communications security for commercial and U.S. Government clients. Our Electronics Technicians are essential in installing, programming, maintaining, and repairing these complex systems in high-security environments, ensuring compliance with codes, client specifications, and internal standards. With a structured career path, technicians have continuous opportunities for skills development, advancing from foundational technical expertise to leadership roles. Job Summary: As a senior technician, the Lead Security Systems Technician is responsible for independent field operations, technical oversight, and project leadership. This role demands advanced technical expertise, as well as organizational and leadership skills to manage project sites, ensure quality, and oversee field teams. The Lead Security Systems Technician is the key technical liaison between Active Security's project teams and clients. Requirements: Responsibilities: System Installation & Maintenance: Install, configure, and maintain complex security system components and infrastructure with minimal supervision, ensuring that systems function according to design specifications. Project Leadership: Manage site safety, quality, and schedule adherence, ensuring all activities comply with design specifications and authority requirements. Team Oversight & Mentorship: Supervise and mentor teams of up to five junior and intermediate technicians, ensuring training, task completion, and alignment with project goals and standards. Technical Leadership: Perform complex troubleshooting and diagnostics, including advanced programming and system integration tasks, independently and collaboratively resolving complex issues on-site. Customer & Project Coordination: Serve as the primary on-site contact for clients and communicate effectively with project managers, engineers, and other stakeholders. Documentation: Complete required job documentation and ensure compliance with industry and internal standards such as ISO-9001, CMMI II, and DCAA. Qualifications: Education & Skills: Graduate; ability to work in a team environment; completion of at least four industry certifications in electronic security and systems integration. Experience: Minimum of 5 years in electronic security, including systems integration, administration, and advanced troubleshooting, with a focus on compliance and adherence to government and independent standards. Professional Development: Strong commitment to ongoing education in compliance, industry advancements, complex programming, and project management practices. Travel Ability: Ability to travel to projects and stay overnight for varying lengths of time. Physical Demands & Work Environment: The role demands a high level of professionalism, adaptability, and organizational skills. Technicians must handle prolonged tasks, ability to handle up to 50 pounds, ability to work at heights, and work in diverse environments. This role may involve exposure to varying weather conditions and requires adherence to safety protocols. The position requires maintaining company-issued tools, vehicles, and equipment. General Requirements for All Levels: Communication: Strong oral and written skills to interact with peers, supervisors, and clients. Analytical Skills: Detail-oriented, capable of diagnosing and solving problems. Screening Requirements: Candidates must pass a background check, have a valid driver's license, and be eligible for U.S. Government Security Clearance. Compensation details: 35-48 Hourly Wage PI0fdfe0deda1f-8271
Systems Administrator III, Health Systems
Kaiser Permanente Greensboro, North Carolina
Technical Summary: The Systems Administrator III serves as a senior technical analyst within the Clinical Care and Patient Engagement Technologies organization, supporting the KP HealthConnect Specialties team. This role provides technical leadership in the design, implementation, optimization, and support of enterprise-scale healthcare technology solutions that enable high-quality clinical and operational outcomes. Working closely with market leaders, product managers, and cross-functional stakeholders, the Systems Administrator III translates complex business, clinical, and operational requirements into scalable, reliable, and secure technical solutions. The position plays a key role in driving system stability, performance, and continuous improvement while ensuring alignment with organizational standards and strategic objectives. The ideal candidate brings deep expertise in system administration, change management processes, leveraging industry best practices to manage production support, coordinate system enhancements, and ensure effective service delivery. This role requires strong analytical, problem-solving, and collaboration skills, along with the ability to lead technical initiatives, influence stakeholders, and support healthcare applications. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
07/16/2026
Full time
Technical Summary: The Systems Administrator III serves as a senior technical analyst within the Clinical Care and Patient Engagement Technologies organization, supporting the KP HealthConnect Specialties team. This role provides technical leadership in the design, implementation, optimization, and support of enterprise-scale healthcare technology solutions that enable high-quality clinical and operational outcomes. Working closely with market leaders, product managers, and cross-functional stakeholders, the Systems Administrator III translates complex business, clinical, and operational requirements into scalable, reliable, and secure technical solutions. The position plays a key role in driving system stability, performance, and continuous improvement while ensuring alignment with organizational standards and strategic objectives. The ideal candidate brings deep expertise in system administration, change management processes, leveraging industry best practices to manage production support, coordinate system enhancements, and ensure effective service delivery. This role requires strong analytical, problem-solving, and collaboration skills, along with the ability to lead technical initiatives, influence stakeholders, and support healthcare applications. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

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