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ServiceNow Business Analyst
RD solutions Chicago, Illinois
Facilitate demand intake, conduct requirement gathering workshops, and document business needs. Break down demands into epics and detailed user stories with acceptance criteria in Abbott's Agile tool. Translate business processes into functional requirements, ensuring alignment with ServiceNow best practices. Maintain and refine the story backlog; ensure stories are ready for sprint planning. Collaborate with architects and developers on feasibility, scope, solution design, and reuse opportunities. Map current state and future state process flows and identify workflow optimization or automation opportunities. Support configuration decisions related to forms, fields, workflows, UI policies, and business rules while ensuring alignment with platform governance and best practices. Lead workshops, interviews, and working sessions with business and process owners; document decisions, risks, assumptions, and dependencies. Serve as liaison between business stakeholders, product owners, developers, architects, and external partners. Coordinate testing activities, create test cases tied to user stories, and support UAT planning and execution. Validate delivered functionality meets acceptance criteria prior to deployment. Document functional specifications, process flows, release notes, and training materials. Support change management, feature enablement, and platform adoption activities. Engage with business stakeholders, technical teams, and third party partners to resolve questions and clarify requirements. Track and report progress, risks, issues, and backlog health. Assist with non Prod to Prod deployment activities, including testing and validation steps.
08/05/2026
Full time
Facilitate demand intake, conduct requirement gathering workshops, and document business needs. Break down demands into epics and detailed user stories with acceptance criteria in Abbott's Agile tool. Translate business processes into functional requirements, ensuring alignment with ServiceNow best practices. Maintain and refine the story backlog; ensure stories are ready for sprint planning. Collaborate with architects and developers on feasibility, scope, solution design, and reuse opportunities. Map current state and future state process flows and identify workflow optimization or automation opportunities. Support configuration decisions related to forms, fields, workflows, UI policies, and business rules while ensuring alignment with platform governance and best practices. Lead workshops, interviews, and working sessions with business and process owners; document decisions, risks, assumptions, and dependencies. Serve as liaison between business stakeholders, product owners, developers, architects, and external partners. Coordinate testing activities, create test cases tied to user stories, and support UAT planning and execution. Validate delivered functionality meets acceptance criteria prior to deployment. Document functional specifications, process flows, release notes, and training materials. Support change management, feature enablement, and platform adoption activities. Engage with business stakeholders, technical teams, and third party partners to resolve questions and clarify requirements. Track and report progress, risks, issues, and backlog health. Assist with non Prod to Prod deployment activities, including testing and validation steps.
Senior Mainframe Assembler Developer
BC Forward Addison, Texas
Job Title: Senior Mainframe Assembler Developer Location & Pay Rate: Charlotte, NC - Pay Rate: $65.06 Addison, TX - Pay Rate: $68.25 Duration: Contract - 12 months Job ID: 407702 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Mainframe Assembler Developer to join our dynamic team. The ideal candidate will have strong experience in IBM z/OS assembler, batch processing, and enterprise scheduling and a proven ability to analyze, maintain, and enhance mission-critical high-volume financial batch systems. Responsibilities: Own support and enhancement of legacy IBM z/OS assembler applications. Design, develop, and troubleshoot HLASM and JCL for high-volume batch workloads. Manage production batch schedules, SLAs, and recovery procedures. Analyze complex assembler codebases and deliver performance and reliability improvements. Operate within TSO/ISPF and administer GDGs, datasets, and VSAM structures. Coordinate changes and deployments using ISPW or equivalent tools. Support parallel sysplex, multi-LPAR environments, and workload distribution. Respond to incidents, conduct root cause analysis, and document fixes. Required Skills & Qualifications: 8+ years of IBM Mainframe application development and production support. Assembler (HLASM) programming expertise. JCL development, troubleshooting, and batch processing with GDGs. Experience with Connect:Direct (NDM), ISPW or equivalent change management, and CA7 scheduling. Proficiency in TSO/ISPF and use of GitHub Copilot. Background supporting high-volume financial transaction and production batch environments with strict SLAs. Knowledge of sysplex architectures, multiple LPARs, and workload distribution. Understanding of mainframe datasets, VSAM, utilities, and production support processes. Experience using ServiceNow and/or Remedy for incident management. Ability to work independently in loosely documented legacy environments and resolve critical production issues quickly. Preferred Skills: Experience in financial services or banking. Background with check processing, image item processing, or payment platforms. Delivery of high-throughput, near-continuous availability transaction systems. Familiarity with SMP/E for maintenance and upgrades, and SAR or similar reporting tools. Experience supporting assembler applications during platform upgrades and macro or compatibility changes. Engagement Details Start month: September. Interview: Two rounds. Video required. TX via Teams, CLT in person. Hybrid schedule: Minimum three days onsite per week. ID verification via Glider. Maximum submissions per vendor: 3. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume. On your resume, include your current location, relocation plan, availability or start date, and whether a cooling-off period applies.
08/05/2026
Full time
Job Title: Senior Mainframe Assembler Developer Location & Pay Rate: Charlotte, NC - Pay Rate: $65.06 Addison, TX - Pay Rate: $68.25 Duration: Contract - 12 months Job ID: 407702 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Mainframe Assembler Developer to join our dynamic team. The ideal candidate will have strong experience in IBM z/OS assembler, batch processing, and enterprise scheduling and a proven ability to analyze, maintain, and enhance mission-critical high-volume financial batch systems. Responsibilities: Own support and enhancement of legacy IBM z/OS assembler applications. Design, develop, and troubleshoot HLASM and JCL for high-volume batch workloads. Manage production batch schedules, SLAs, and recovery procedures. Analyze complex assembler codebases and deliver performance and reliability improvements. Operate within TSO/ISPF and administer GDGs, datasets, and VSAM structures. Coordinate changes and deployments using ISPW or equivalent tools. Support parallel sysplex, multi-LPAR environments, and workload distribution. Respond to incidents, conduct root cause analysis, and document fixes. Required Skills & Qualifications: 8+ years of IBM Mainframe application development and production support. Assembler (HLASM) programming expertise. JCL development, troubleshooting, and batch processing with GDGs. Experience with Connect:Direct (NDM), ISPW or equivalent change management, and CA7 scheduling. Proficiency in TSO/ISPF and use of GitHub Copilot. Background supporting high-volume financial transaction and production batch environments with strict SLAs. Knowledge of sysplex architectures, multiple LPARs, and workload distribution. Understanding of mainframe datasets, VSAM, utilities, and production support processes. Experience using ServiceNow and/or Remedy for incident management. Ability to work independently in loosely documented legacy environments and resolve critical production issues quickly. Preferred Skills: Experience in financial services or banking. Background with check processing, image item processing, or payment platforms. Delivery of high-throughput, near-continuous availability transaction systems. Familiarity with SMP/E for maintenance and upgrades, and SAR or similar reporting tools. Experience supporting assembler applications during platform upgrades and macro or compatibility changes. Engagement Details Start month: September. Interview: Two rounds. Video required. TX via Teams, CLT in person. Hybrid schedule: Minimum three days onsite per week. ID verification via Glider. Maximum submissions per vendor: 3. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume. On your resume, include your current location, relocation plan, availability or start date, and whether a cooling-off period applies.
ServiceNow Developer
Alpha Technologies Inc Mc Lean, Virginia
The Senior ServiceNow Developer will play a key role in designing, developing, and implementing high-quality solutions on the ServiceNow platform. This role requires deep technical expertise in ServiceNow development, strong understanding of platform architecture, and hands-on experience working with modules such as ITSM, ITOM Visibility, CMDB, Hardware Asset Management (HAM), and GRC/IRM. The ideal candidate will partner with cross-functional stakeholders to transform business requirements into robust, scalable, and secure ServiceNow applications. This position is located in Tysons Corner, VA. Candidates must be willing to work on-site in Tysons Corner, VA 4 days a week
08/05/2026
Full time
The Senior ServiceNow Developer will play a key role in designing, developing, and implementing high-quality solutions on the ServiceNow platform. This role requires deep technical expertise in ServiceNow development, strong understanding of platform architecture, and hands-on experience working with modules such as ITSM, ITOM Visibility, CMDB, Hardware Asset Management (HAM), and GRC/IRM. The ideal candidate will partner with cross-functional stakeholders to transform business requirements into robust, scalable, and secure ServiceNow applications. This position is located in Tysons Corner, VA. Candidates must be willing to work on-site in Tysons Corner, VA 4 days a week
ServiceNow Developer
Raas Info Solutions Pvt Ltd
Hi, Hope you are doing well. I have an immediate requirement. Please let me know if you are interested in this role, and share your updated resume. Role: Service Now Developer- ITSM Location: USA Remote Mode: Contract Visa : GC/ USC Candidate only JD:- CAD certification is mandatory Key Responsibilities • Gather and analyze business requirements and translate them into technical solutions on the ServiceNow platform • Design and develop custom applications, custom rules, and platform customizations • Configure and develop Business Rules, Client Scripts, UI Policies, Script Includes, and ACLs • Build and manage workflows using Flow Designer, including Flow Actions and Subflows • Develop and support integrations using REST/SOAP APIs, MID Server, and IntegrationHub • Work on new module implementations and enhancements (ITSM and other ServiceNow modules as required) • Ensure adherence to ServiceNow best practices, coding standards, and platform performance guidelines • Support testing, deployment, and post-production stabilization • Collaborate closely with architects, functional consultants, and stakeholders - Required Skills & Experience • Strong hands-on experience as a ServiceNow Developer • Solid experience in ServiceNow scripting (JavaScript, Glide API) • Proven experience with Business Rules, customizations, and custom development • Strong expertise in Flow Designer, Flow Actions, and automation • Experience working on integrations (REST, SOAP, IntegrationHub) • Experience implementing or enhancing ServiceNow modules (ITSM preferred) • Good understanding of ServiceNow data model, security, and performance considerations Thanks, Ravi Kumar Raas Infotek Newark, DE 19702 Direct No: Email:
08/05/2026
Full time
Hi, Hope you are doing well. I have an immediate requirement. Please let me know if you are interested in this role, and share your updated resume. Role: Service Now Developer- ITSM Location: USA Remote Mode: Contract Visa : GC/ USC Candidate only JD:- CAD certification is mandatory Key Responsibilities • Gather and analyze business requirements and translate them into technical solutions on the ServiceNow platform • Design and develop custom applications, custom rules, and platform customizations • Configure and develop Business Rules, Client Scripts, UI Policies, Script Includes, and ACLs • Build and manage workflows using Flow Designer, including Flow Actions and Subflows • Develop and support integrations using REST/SOAP APIs, MID Server, and IntegrationHub • Work on new module implementations and enhancements (ITSM and other ServiceNow modules as required) • Ensure adherence to ServiceNow best practices, coding standards, and platform performance guidelines • Support testing, deployment, and post-production stabilization • Collaborate closely with architects, functional consultants, and stakeholders - Required Skills & Experience • Strong hands-on experience as a ServiceNow Developer • Solid experience in ServiceNow scripting (JavaScript, Glide API) • Proven experience with Business Rules, customizations, and custom development • Strong expertise in Flow Designer, Flow Actions, and automation • Experience working on integrations (REST, SOAP, IntegrationHub) • Experience implementing or enhancing ServiceNow modules (ITSM preferred) • Good understanding of ServiceNow data model, security, and performance considerations Thanks, Ravi Kumar Raas Infotek Newark, DE 19702 Direct No: Email:
ServiceNow Developer
Genesis10 Plano, Texas
Genesis10 is seeking a ServiceNow Developer for our client in the Wealth Management industry. This Direct Hire position is located in Plano, TX Salary range: $85K-$125K (depending on experience) Description: You will offer the chance to act as a strategic technical partner across the entire enterprise. You will design, configure, and support scalable solutions across various risk domains, including audit, privacy, and third-party risk. These solutions will ensure our platform remains high-quality, maintainable, and aligned with a "return to out-of-the-box " strategy. You won't just complete tickets; you will collaborate with partners in Security, Legal, and Procurement to build a transparent, automated risk posture. This is an opportunity to lead complex integrations, influence platform architecture, and lead where your work directly impacts global governance. You will report to the Application Development Lead. Responsibilities: Build and enhance ServiceNow modules including Policy & Compliance, Vendor Risk, and Operational Resilience using Flow Designer, Script Includes, and Business Rules Create and maintain REST/SOAP API integrations and IntegrationHub spokes to connect ServiceNow with IAM, SIEM, ERP, and HR platforms Design intuitive Workspaces, Portals, and Dashboards, applying Performance Analytics to provide stakeholders with clear visibility into enterprise risk Design automated workflows for risk assessments, audit findings, and vendor onboarding to reduce manual effort across the organization Participate in Agile delivery (sprint planning, peer reviews), troubleshoot production issues, support platform upgrades, and maintain robust technical documentation Requirements: 4+ years of hands-on experience with ServiceNow development 2+ years of dedicated experience supporting IRM/GRC modules Strong JavaScript skills and expert-level knowledge of the ServiceNow technical stack (Client Scripts, UI Policies, ACLs, MID Servers, and Transform Maps) Deep familiarity with the IRM/GRC suite, including Business Continuity, Privacy Management, and Regulatory Change Management Experience with Agile/DevOps, CI/CD pipelines, and platform data governance (CMDB/CSDM) Translate complex needs into sustainable technical solutions A Bachelor's degree in a technical field; ServiceNow certifications (CSA, CAD, or CIS-IRM/Risk & Compliance) W2 Status: Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year-in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF & Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
08/05/2026
Full time
Genesis10 is seeking a ServiceNow Developer for our client in the Wealth Management industry. This Direct Hire position is located in Plano, TX Salary range: $85K-$125K (depending on experience) Description: You will offer the chance to act as a strategic technical partner across the entire enterprise. You will design, configure, and support scalable solutions across various risk domains, including audit, privacy, and third-party risk. These solutions will ensure our platform remains high-quality, maintainable, and aligned with a "return to out-of-the-box " strategy. You won't just complete tickets; you will collaborate with partners in Security, Legal, and Procurement to build a transparent, automated risk posture. This is an opportunity to lead complex integrations, influence platform architecture, and lead where your work directly impacts global governance. You will report to the Application Development Lead. Responsibilities: Build and enhance ServiceNow modules including Policy & Compliance, Vendor Risk, and Operational Resilience using Flow Designer, Script Includes, and Business Rules Create and maintain REST/SOAP API integrations and IntegrationHub spokes to connect ServiceNow with IAM, SIEM, ERP, and HR platforms Design intuitive Workspaces, Portals, and Dashboards, applying Performance Analytics to provide stakeholders with clear visibility into enterprise risk Design automated workflows for risk assessments, audit findings, and vendor onboarding to reduce manual effort across the organization Participate in Agile delivery (sprint planning, peer reviews), troubleshoot production issues, support platform upgrades, and maintain robust technical documentation Requirements: 4+ years of hands-on experience with ServiceNow development 2+ years of dedicated experience supporting IRM/GRC modules Strong JavaScript skills and expert-level knowledge of the ServiceNow technical stack (Client Scripts, UI Policies, ACLs, MID Servers, and Transform Maps) Deep familiarity with the IRM/GRC suite, including Business Continuity, Privacy Management, and Regulatory Change Management Experience with Agile/DevOps, CI/CD pipelines, and platform data governance (CMDB/CSDM) Translate complex needs into sustainable technical solutions A Bachelor's degree in a technical field; ServiceNow certifications (CSA, CAD, or CIS-IRM/Risk & Compliance) W2 Status: Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year-in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF & Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
UX Professional
Infovision Baltimore, Maryland
Title: UX Professional (Architect/Designer) Work Location Address: 1501 S Clinton St, Ste 600, Baltimore, MD 21224 Job Description: We are actively seeking a UX Professional (Architect/Designer) ? Payments Experience. A UX Professional (Architect/Designer is a user experienced architect is responsible for monitoring the stability and efficiency of system outputs to support business functions and ensure customer satisfaction. User experience architects improve the network infrastructure and conduct system configuration for optimal performance and smooth navigation. They also assist the end-users in resolving network issues, identifying discrepancy sources, and adjust codes as needed to prevent the reoccurrence of technical problems. A user experience architect must have excellent technical and communication skills, especially in helping the technology team in designing systems according to business requirements and feasibility. ADDITIONAL INFORMATION Position is Hybrid (onsite Tuesday, Wednesday, Thursday). Primary work location is Baltimore, MD . We are also open to candidates located within commuting distance (50 miles) of other OneMain corporate offices (Wilmington, DE; Charlotte, NE; Irving, TX; Evansville, IN). Strong East Coast candidates may be considered. Potential for conversion to FTE based on business need and performance. Candidates located within 50 miles of OneMain corporate office are preferred to support future conversion opportunities. Mandatory Skills: 10+ years of experience in Product Design or related fields. 10+ years of experience working collaboratively with product, engineering, design, content and user research teams Proven ability to influence product and engineering decisions in cross-functional settings, even without direct authority. Experience working in Agile, Kanban and other delivery models. Experience writing user stories and jobs-to-be-done clearly articulating the business and user needs and defining the acceptance criteria. Demonstrated experience leveraging AI-powered tools (e.g., generative AI, research synthesis tools, automation platforms) to enhance design efficiency and insight generation. Desired Skills: Master's Degree Computer Science, Electronic Engineering or other Engineering or Technical discipline required. 15 years of experience . 10 years of relevant experience may be substituted for education. Must have extensive experience with ServiceNow Service Mapping to be considered. ServiceNow developer certification highly desired.
08/05/2026
Full time
Title: UX Professional (Architect/Designer) Work Location Address: 1501 S Clinton St, Ste 600, Baltimore, MD 21224 Job Description: We are actively seeking a UX Professional (Architect/Designer) ? Payments Experience. A UX Professional (Architect/Designer is a user experienced architect is responsible for monitoring the stability and efficiency of system outputs to support business functions and ensure customer satisfaction. User experience architects improve the network infrastructure and conduct system configuration for optimal performance and smooth navigation. They also assist the end-users in resolving network issues, identifying discrepancy sources, and adjust codes as needed to prevent the reoccurrence of technical problems. A user experience architect must have excellent technical and communication skills, especially in helping the technology team in designing systems according to business requirements and feasibility. ADDITIONAL INFORMATION Position is Hybrid (onsite Tuesday, Wednesday, Thursday). Primary work location is Baltimore, MD . We are also open to candidates located within commuting distance (50 miles) of other OneMain corporate offices (Wilmington, DE; Charlotte, NE; Irving, TX; Evansville, IN). Strong East Coast candidates may be considered. Potential for conversion to FTE based on business need and performance. Candidates located within 50 miles of OneMain corporate office are preferred to support future conversion opportunities. Mandatory Skills: 10+ years of experience in Product Design or related fields. 10+ years of experience working collaboratively with product, engineering, design, content and user research teams Proven ability to influence product and engineering decisions in cross-functional settings, even without direct authority. Experience working in Agile, Kanban and other delivery models. Experience writing user stories and jobs-to-be-done clearly articulating the business and user needs and defining the acceptance criteria. Demonstrated experience leveraging AI-powered tools (e.g., generative AI, research synthesis tools, automation platforms) to enhance design efficiency and insight generation. Desired Skills: Master's Degree Computer Science, Electronic Engineering or other Engineering or Technical discipline required. 15 years of experience . 10 years of relevant experience may be substituted for education. Must have extensive experience with ServiceNow Service Mapping to be considered. ServiceNow developer certification highly desired.
Senior ServiceNow Developer
Capgemini Government Solutions LLC Mc Lean, Virginia
Capgemini Government Solutions (CGS) LLC is seeking a Senior ServiceNow Developer to join our team supporting a government client. You will have the chance to apply your extensive platform knowledge and development skills while working with a highly productive team delivering innovative technical solutions to address mission requirements and operational challenges for our clients. The successful applicant should be able to apply and share their knowledge with motivated and entrepreneurial teammates, while engaging a variety of stakeholders to develop solutions and deliver results to our clients. Job Responsibilities As a Sr. ServiceNow Developer, you will: Design and implement solutions for new application improvements. Coordinate integration of ServiceNow modules, APIs, and user interfaces. Provide ongoing support and peer reviews throughout sprints. Lead investigations into production issues and complete technical tickets. Remediate O&M defects and develop solutions for new requirements. Ensure successful implementation and maintenance of ServiceNow applications. Required Qualifications: U.S. Citizenship is required. Ability to obtain and maintain a Government Security Clearance. Associate degree or Equivalent experience. 5+ years of experience with the ServiceNow platform. Proficiency in JavaScript, Glide scripting, React, HTML, CSS, and AJAX. Experience leveraging ITSM and NowCreate toolsets to develop custom-scoped applications. Experience working in Agile development environments, and strong knowledge of Agile methodology and concepts. Understanding of database concepts, including SQL. Active ServiceNow Certified System Administrator (CSA) credential. Desired Qualifications: Candidates with current or prior Public Trust Suitability Determination at a federal agency preferred Strong communication and leadership skills. Knowledge and prior experience using UI Path automation tools. Active ServiceNow Certified Application Developer (CAD) credential Active or prior ServiceNow Certified Implementation Specialist (CIS) credential Ability to work collaboratively with cross-functional teams and client stakeholders. High level of attention to detail and excellent problem-solving skills. Demonstrated experience managing customer relationships, with emphasis on adaptability and integration of dynamic requirements to deliver client success. Continuous learning focus; maintaining solid understanding of the current/future ServiceNow platform capabilities and how they may be leveraged to address client challenges. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $120k - $150k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
08/05/2026
Full time
Capgemini Government Solutions (CGS) LLC is seeking a Senior ServiceNow Developer to join our team supporting a government client. You will have the chance to apply your extensive platform knowledge and development skills while working with a highly productive team delivering innovative technical solutions to address mission requirements and operational challenges for our clients. The successful applicant should be able to apply and share their knowledge with motivated and entrepreneurial teammates, while engaging a variety of stakeholders to develop solutions and deliver results to our clients. Job Responsibilities As a Sr. ServiceNow Developer, you will: Design and implement solutions for new application improvements. Coordinate integration of ServiceNow modules, APIs, and user interfaces. Provide ongoing support and peer reviews throughout sprints. Lead investigations into production issues and complete technical tickets. Remediate O&M defects and develop solutions for new requirements. Ensure successful implementation and maintenance of ServiceNow applications. Required Qualifications: U.S. Citizenship is required. Ability to obtain and maintain a Government Security Clearance. Associate degree or Equivalent experience. 5+ years of experience with the ServiceNow platform. Proficiency in JavaScript, Glide scripting, React, HTML, CSS, and AJAX. Experience leveraging ITSM and NowCreate toolsets to develop custom-scoped applications. Experience working in Agile development environments, and strong knowledge of Agile methodology and concepts. Understanding of database concepts, including SQL. Active ServiceNow Certified System Administrator (CSA) credential. Desired Qualifications: Candidates with current or prior Public Trust Suitability Determination at a federal agency preferred Strong communication and leadership skills. Knowledge and prior experience using UI Path automation tools. Active ServiceNow Certified Application Developer (CAD) credential Active or prior ServiceNow Certified Implementation Specialist (CIS) credential Ability to work collaboratively with cross-functional teams and client stakeholders. High level of attention to detail and excellent problem-solving skills. Demonstrated experience managing customer relationships, with emphasis on adaptability and integration of dynamic requirements to deliver client success. Continuous learning focus; maintaining solid understanding of the current/future ServiceNow platform capabilities and how they may be leveraged to address client challenges. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $120k - $150k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
ServiceNow Developer
The Computer Merchant, Ltd
JOB TITLE: ServiceNow Developer JOB LOCATION: Remote WAGE RANGE : 70-74/hr JOB NUMBER: SAIJP JOB DESCRIPTION Senior ServiceNow Developer to support and lead ongoing ServiceNow continuous improvement projects of existing ServiceNow implementation for an enterprise. The successful candidate will be able to adapt to client needs, and to support the implementation of the ServiceNow roadmap. The Senior ServiceNow Developer will collaborate with a diverse workforce within a matrix environment and be able to communicate effectively in obtaining and synthesizing requirements from external stakeholders, while working with the team to build upon the existing ServiceNow foundation. As a Senior ServiceNow Developer, you will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform. You will be responsible for maintaining and performing continual service improvements on the following implemented modules: ITSM, ITOM, ITAM, CMDB, HAM, CSM. What Sets You Apart: Experience integrating ServiceNow with external systems Familiarity with organizational change management Ability to support multiple projects simultaneously Experience with Okta and SSO technologies Ability to obtain public trust clearance prior to start date. Active ServiceNow Certified Systems Administrator (CSA) Certification or the ability to obtain certification within 3 months of hire date. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
08/05/2026
Full time
JOB TITLE: ServiceNow Developer JOB LOCATION: Remote WAGE RANGE : 70-74/hr JOB NUMBER: SAIJP JOB DESCRIPTION Senior ServiceNow Developer to support and lead ongoing ServiceNow continuous improvement projects of existing ServiceNow implementation for an enterprise. The successful candidate will be able to adapt to client needs, and to support the implementation of the ServiceNow roadmap. The Senior ServiceNow Developer will collaborate with a diverse workforce within a matrix environment and be able to communicate effectively in obtaining and synthesizing requirements from external stakeholders, while working with the team to build upon the existing ServiceNow foundation. As a Senior ServiceNow Developer, you will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform. You will be responsible for maintaining and performing continual service improvements on the following implemented modules: ITSM, ITOM, ITAM, CMDB, HAM, CSM. What Sets You Apart: Experience integrating ServiceNow with external systems Familiarity with organizational change management Ability to support multiple projects simultaneously Experience with Okta and SSO technologies Ability to obtain public trust clearance prior to start date. Active ServiceNow Certified Systems Administrator (CSA) Certification or the ability to obtain certification within 3 months of hire date. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
IT Project Manager (AI)
Genesis10 Chicago, Illinois
Genesis10 is currently seeking an IT Project Manager for a 12 month contract position with a Global Financial Institution located in Chicago, IL or Charlotte, NC. This role involves leading the end-to-end project planning and execution for complex AI programs, from discovery and prototyping to production. The ideal candidate will partner with product owners and engineering teams to manage scope, timelines, and governance, while owning delivery cadences, risk management, and stakeholder communication. Responsibilities: Lead end-to-end project planning and execution for AI programs spanning discovery, prototyping, pilot, and production Partner with the AI Product Owner, Agentic Framework Engineer, Full-Stack Developer, and REs to manage scope, timelines, dependencies, and governance Own delivery cadences, RAID management, stakeholder communication, and operational readiness (support, monitoring, knowledge management) Establish and maintain integrated project plans for AI initiatives (milestones, dependencies, critical path) Run Agile ceremonies (Scrum/Kanban) while adapting to hybrid delivery needs for model and platform work Manage RAID logs (Risks, Assumptions, Issues, Dependencies) with clear owners, due dates, and mitigations Coordinate cross-functional delivery across Product, Engineering (Agentic & Full-Stack), RE, Data, and Compliance Track budgets, vendor engagement, and resourcing; maintain accurate status and forecast reports Ensure Responsible AI governance: data privacy controls, model risk management, bias & fairness checks, explainability, human-in-the-loop processes Drive readiness for production support (runbooks, incident playbooks, SLAs/SLOs, observability, ServiceNow Knowledge Management alignment) Partner on release planning, change management, and operational handoffs; ensure post-launch retrospectives and continuous improvement Maintain project artifacts in Jira/Confluence; uphold documentation standards (JSON-first specs where applicable) Facilitate stakeholder communications: executive updates, decision logs, and outcome-based reporting (KPIs/OKRs) Support evaluation pipelines (A/B tests, offline benchmarks, red-team testing) and acceptance criteria for AI features Align security and compliance reviews (access controls, audit trails, policy exceptions) with enterprise standards Requirements: Project/Program Management (Agile & hybrid) AI delivery lifecycle experience Risk & Controls management Stakeholder Management Jira, Confluence, ServiceNow (Knowledge & Change) RAID & dependency management Budget & vendor coordination Desired skills: Familiarity with Python and FastAPI integration patterns LangChain/LangGraph concepts RAG workflows Vector & relational database basics Large Language Model (LLM) evaluation metrics (quality, safety, latency, cost) Pay range: $57.70 - $65.70 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/05/2026
Full time
Genesis10 is currently seeking an IT Project Manager for a 12 month contract position with a Global Financial Institution located in Chicago, IL or Charlotte, NC. This role involves leading the end-to-end project planning and execution for complex AI programs, from discovery and prototyping to production. The ideal candidate will partner with product owners and engineering teams to manage scope, timelines, and governance, while owning delivery cadences, risk management, and stakeholder communication. Responsibilities: Lead end-to-end project planning and execution for AI programs spanning discovery, prototyping, pilot, and production Partner with the AI Product Owner, Agentic Framework Engineer, Full-Stack Developer, and REs to manage scope, timelines, dependencies, and governance Own delivery cadences, RAID management, stakeholder communication, and operational readiness (support, monitoring, knowledge management) Establish and maintain integrated project plans for AI initiatives (milestones, dependencies, critical path) Run Agile ceremonies (Scrum/Kanban) while adapting to hybrid delivery needs for model and platform work Manage RAID logs (Risks, Assumptions, Issues, Dependencies) with clear owners, due dates, and mitigations Coordinate cross-functional delivery across Product, Engineering (Agentic & Full-Stack), RE, Data, and Compliance Track budgets, vendor engagement, and resourcing; maintain accurate status and forecast reports Ensure Responsible AI governance: data privacy controls, model risk management, bias & fairness checks, explainability, human-in-the-loop processes Drive readiness for production support (runbooks, incident playbooks, SLAs/SLOs, observability, ServiceNow Knowledge Management alignment) Partner on release planning, change management, and operational handoffs; ensure post-launch retrospectives and continuous improvement Maintain project artifacts in Jira/Confluence; uphold documentation standards (JSON-first specs where applicable) Facilitate stakeholder communications: executive updates, decision logs, and outcome-based reporting (KPIs/OKRs) Support evaluation pipelines (A/B tests, offline benchmarks, red-team testing) and acceptance criteria for AI features Align security and compliance reviews (access controls, audit trails, policy exceptions) with enterprise standards Requirements: Project/Program Management (Agile & hybrid) AI delivery lifecycle experience Risk & Controls management Stakeholder Management Jira, Confluence, ServiceNow (Knowledge & Change) RAID & dependency management Budget & vendor coordination Desired skills: Familiarity with Python and FastAPI integration patterns LangChain/LangGraph concepts RAG workflows Vector & relational database basics Large Language Model (LLM) evaluation metrics (quality, safety, latency, cost) Pay range: $57.70 - $65.70 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
ServiceNow Developer
Capgemini Government Solutions (CGS) LLC
Capgemini Government Solutions (CGS) LLC is seeking highly motivated and experienced mid-senior level Remote ServiceNow Developer to join our team to support our government clients. You will have the chance to use and develop your skills, work with a driven and innovative team, engage with different collaborators, and strengthen CGS' capabilities. The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, engage with a wide range of stakeholders, and build CGS' capabilities to serve our clients.
08/05/2026
Full time
Capgemini Government Solutions (CGS) LLC is seeking highly motivated and experienced mid-senior level Remote ServiceNow Developer to join our team to support our government clients. You will have the chance to use and develop your skills, work with a driven and innovative team, engage with different collaborators, and strengthen CGS' capabilities. The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, engage with a wide range of stakeholders, and build CGS' capabilities to serve our clients.
AI Agent Developer, ServiceNow
Lennar Homes Miami, Florida
We Are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live, and fostering a culture of opportunity and growth for our Associates throughout their careers. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career That Empowers You to Build Your Future We are seeking a skilled and proactive AI Agent Developer to design, build, deploy, and maintain intelligent AI agents on the ServiceNow platform that transform how our HR organization serves associates. Working at the intersection of HR strategy, conversational AI, and platform engineering, you will translate complex HR Service Delivery (HRSD) processes into production-grade Now Assist skills and AI Agents that resolve associate questions, automate case work, and accelerate journeys like onboarding and offboarding. This role offers the opportunity to quickly drive enterprise agentic AI adoption using ServiceNow Now Assist, AI Agent Studio, and Virtual Agent in a collaborative, innovation-driven environment. Your Responsibilities on the Team Partner with HR stakeholders (product owners, HR business partners, and process owners) to identify high-value HRSD use cases for Now Assist skills and AI Agents, and to prioritize automation opportunities across the associate lifecycle. Design agent personas, topics, and workflows including decision logic, triggers, tool selection, escalation paths, and human-in-the-loop review for autonomous and assisted HR use cases. Build and configure AI Agents in ServiceNow AI Agent Studio and author custom generative skills with the Now Assist Skill Kit (NASK), grounding agents in HR Knowledge, Employee Center content. Develop and tune prompts, skill instructions, and tool/action definitions; connect agents to HR Case and Knowledge Management, catalog items, and external systems (e.g., Workday A2A, MCP), the Generative AI Controller, Flow Designer, and REST APIs. Configure and extend Virtual Agent conversations and Now Assist for HRSD experiences, including out-of-the-box HR agents for onboarding ramp-up plans and offboarding knowledge transfer. Test, iterate, and validate agent behavior under real-world conditions using the Automated Test Framework (ATF), scenario simulations, edge-case handling, and skill/agent evaluation before release. Deploy agents through ServiceNow update sets / application scopes across sub-production and production instances, dashboards, and Platform Analytics. Maintain agents post-deployment: monitor deflection, containment, and quality metrics; refine prompts, topics, and workflows; and manage feedback loops and human-in-the-loop interventions. Ensure governance, compliance, security, and responsible-AI practices are built into every agent - data access controls, ACLs, domain separation where applicable, audit trails, output guardrails, and escalation protocols for sensitive HR data. Document agent specifications, conversation and workflow diagrams, user guides, change logs, and enablement materials for HR operations and support teams. Stay current with the rapidly evolving ServiceNow AI roadmap (Now Assist, AI Agents, AI Agent Orchestrator, AI Control Tower, and each half-yearly platform release) and bring best practices into the organization. Your Toolbox Bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, or a related technical field; equivalent hands-on ServiceNow experience will be considered. 2-4+ years of experience implementing or developing on the ServiceNow platform, with at least 1 year building conversational or agentic AI experiences (Now Assist, Virtual Agent, or AI Agents). Demonstrated experience creating AI agents or automations for enterprise operations - shipping agents/skills that run against real business processes and users, not just prototypes. Required certification: ServiceNow Certified System Administrator (CSA) required. Preferred certifications: Certified Implementation Specialist - Human Resources (CIS-HR) and/or ServiceNow AI Agent / Now Assist credentials. Working knowledge of the ServiceNow HRSD data model - HR Cases, HR Services, Employee Center, HR Knowledge, Lifecycle Events / HR Journeys, and Employee Document Management. Hands-on proficiency with the Now Platform: Flow Designer, IntegrationHub, Scripted / Table REST APIs, Business Rules, Script Includes, ACLs, and the Automated Test Framework (ATF). Familiarity with ServiceNow GenAI architecture: Now Assist, AI Agent Studio, Now Assist Skill Kit (NASK), Generative AI Controller, AI Search, and the distinction between GenAI skills, workflows, and autonomous AI Agents. Solid scripting ability in JavaScript (server- and client-side glide scripting) and comfort reading/consuming JSON REST payloads. Understanding of core AI agent concepts - large language models (LLMs), retrieval-augmented generation (RAG), prompt engineering, grounding/knowledge sources, tool calling, and agent orchestration - as applied within ServiceNow. Proven ability to integrate disparate systems through APIs and webhooks; experience integrating an HRIS such as Workday is a strong plus. Experience designing for production: scalability, reliability, monitoring, error handling, and lifecycle/version management on the Now Platform. Strong problem-solving mindset with the ability to translate complex HR requirements into functional, governed AI workflows. Excellent communication skills to collaborate with non-technical HR stakeholders and present technical concepts clearly. Why Lennar At Lennar, you will help pioneer how one of the country's largest homebuilders uses agentic AI to support its associates. You'll own real production workloads, work directly with HR leadership, and grow alongside a fast-evolving ServiceNow AI platform - all within a company recognized for its culture of opportunity and growth. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/05/2026
Full time
We Are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live, and fostering a culture of opportunity and growth for our Associates throughout their careers. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career That Empowers You to Build Your Future We are seeking a skilled and proactive AI Agent Developer to design, build, deploy, and maintain intelligent AI agents on the ServiceNow platform that transform how our HR organization serves associates. Working at the intersection of HR strategy, conversational AI, and platform engineering, you will translate complex HR Service Delivery (HRSD) processes into production-grade Now Assist skills and AI Agents that resolve associate questions, automate case work, and accelerate journeys like onboarding and offboarding. This role offers the opportunity to quickly drive enterprise agentic AI adoption using ServiceNow Now Assist, AI Agent Studio, and Virtual Agent in a collaborative, innovation-driven environment. Your Responsibilities on the Team Partner with HR stakeholders (product owners, HR business partners, and process owners) to identify high-value HRSD use cases for Now Assist skills and AI Agents, and to prioritize automation opportunities across the associate lifecycle. Design agent personas, topics, and workflows including decision logic, triggers, tool selection, escalation paths, and human-in-the-loop review for autonomous and assisted HR use cases. Build and configure AI Agents in ServiceNow AI Agent Studio and author custom generative skills with the Now Assist Skill Kit (NASK), grounding agents in HR Knowledge, Employee Center content. Develop and tune prompts, skill instructions, and tool/action definitions; connect agents to HR Case and Knowledge Management, catalog items, and external systems (e.g., Workday A2A, MCP), the Generative AI Controller, Flow Designer, and REST APIs. Configure and extend Virtual Agent conversations and Now Assist for HRSD experiences, including out-of-the-box HR agents for onboarding ramp-up plans and offboarding knowledge transfer. Test, iterate, and validate agent behavior under real-world conditions using the Automated Test Framework (ATF), scenario simulations, edge-case handling, and skill/agent evaluation before release. Deploy agents through ServiceNow update sets / application scopes across sub-production and production instances, dashboards, and Platform Analytics. Maintain agents post-deployment: monitor deflection, containment, and quality metrics; refine prompts, topics, and workflows; and manage feedback loops and human-in-the-loop interventions. Ensure governance, compliance, security, and responsible-AI practices are built into every agent - data access controls, ACLs, domain separation where applicable, audit trails, output guardrails, and escalation protocols for sensitive HR data. Document agent specifications, conversation and workflow diagrams, user guides, change logs, and enablement materials for HR operations and support teams. Stay current with the rapidly evolving ServiceNow AI roadmap (Now Assist, AI Agents, AI Agent Orchestrator, AI Control Tower, and each half-yearly platform release) and bring best practices into the organization. Your Toolbox Bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, or a related technical field; equivalent hands-on ServiceNow experience will be considered. 2-4+ years of experience implementing or developing on the ServiceNow platform, with at least 1 year building conversational or agentic AI experiences (Now Assist, Virtual Agent, or AI Agents). Demonstrated experience creating AI agents or automations for enterprise operations - shipping agents/skills that run against real business processes and users, not just prototypes. Required certification: ServiceNow Certified System Administrator (CSA) required. Preferred certifications: Certified Implementation Specialist - Human Resources (CIS-HR) and/or ServiceNow AI Agent / Now Assist credentials. Working knowledge of the ServiceNow HRSD data model - HR Cases, HR Services, Employee Center, HR Knowledge, Lifecycle Events / HR Journeys, and Employee Document Management. Hands-on proficiency with the Now Platform: Flow Designer, IntegrationHub, Scripted / Table REST APIs, Business Rules, Script Includes, ACLs, and the Automated Test Framework (ATF). Familiarity with ServiceNow GenAI architecture: Now Assist, AI Agent Studio, Now Assist Skill Kit (NASK), Generative AI Controller, AI Search, and the distinction between GenAI skills, workflows, and autonomous AI Agents. Solid scripting ability in JavaScript (server- and client-side glide scripting) and comfort reading/consuming JSON REST payloads. Understanding of core AI agent concepts - large language models (LLMs), retrieval-augmented generation (RAG), prompt engineering, grounding/knowledge sources, tool calling, and agent orchestration - as applied within ServiceNow. Proven ability to integrate disparate systems through APIs and webhooks; experience integrating an HRIS such as Workday is a strong plus. Experience designing for production: scalability, reliability, monitoring, error handling, and lifecycle/version management on the Now Platform. Strong problem-solving mindset with the ability to translate complex HR requirements into functional, governed AI workflows. Excellent communication skills to collaborate with non-technical HR stakeholders and present technical concepts clearly. Why Lennar At Lennar, you will help pioneer how one of the country's largest homebuilders uses agentic AI to support its associates. You'll own real production workloads, work directly with HR leadership, and grow alongside a fast-evolving ServiceNow AI platform - all within a company recognized for its culture of opportunity and growth. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
ServiceNow Virtual Agent Developer - Part Time
TRIGYN TECHNOLOGIES, INC.
Trigyn's direct client is looking for ServiceNow Virtual Agent Developer for contract assignment in St. Paul, Minnesota (REMOTE). Description: The client is seeking part-time ServiceNow Virtual Agent Developer to support the implementation of a virtual chat agent within the ServiceNow Employee Center homepage. This initiative will enhance the employee self-service experience by enabling end users to submit text-based requests, receive guidance to the appropriate service catalog items, or automatically generate incident tickets on their behalf, improving the efficiency, consistency, and accessibility of IT support services.
08/05/2026
Full time
Trigyn's direct client is looking for ServiceNow Virtual Agent Developer for contract assignment in St. Paul, Minnesota (REMOTE). Description: The client is seeking part-time ServiceNow Virtual Agent Developer to support the implementation of a virtual chat agent within the ServiceNow Employee Center homepage. This initiative will enhance the employee self-service experience by enabling end users to submit text-based requests, receive guidance to the appropriate service catalog items, or automatically generate incident tickets on their behalf, improving the efficiency, consistency, and accessibility of IT support services.
ServiceNow Developer (SPM/Strategic Planning Workspace)
HTC Global Services Inc Grand Rapids, Michigan
ServiceNow Developer (SPM/Strategic Planning Workspace) Overview / Summary We are seeking a ServiceNow Developer to develop and implement out-of-the-box and near out-of-the-box solutions within our ServiceNow environment. The ideal candidate will have experience building solutions in ServiceNow, working with REST APIs, and supporting basic ServiceNow run activities. Experience with JavaScript is preferred. This role will primarily support Strategic Portfolio Management (SPM)/Strategic Planning Workspace and may also involve Legal Service Delivery, IRM/GRC, and work adjacent to the CMDB environment. Key Responsibilities Collaborate with a team of developers to implement API integrations. Fix bugs based on priorities defined by the team lead. Maintain updates on active user stories within ServiceNow. Build and update ServiceNow flows and modules. Attend daily stand-up meetings. Collaborate with the Architect to design and implement solutions that address business challenges. Participate in on-call support for occasional system issues. Required Qualifications 4+ years of ServiceNow development experience. Experience building solutions within ServiceNow. Experience working with REST APIs. Ability to perform basic ServiceNow run activities. Mandatory experience with Strategic Portfolio Management (SPM)/Strategic Planning Workspace. Strong preference for experience with Legal Service Delivery. Experience with IRM/GRC. Experience working adjacent to the CMDB. JavaScript experience preferred. Remote position; candidates within the organization's six-state footprint and those able to commute to Grand Rapids on occasion are preferred What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
08/05/2026
Full time
ServiceNow Developer (SPM/Strategic Planning Workspace) Overview / Summary We are seeking a ServiceNow Developer to develop and implement out-of-the-box and near out-of-the-box solutions within our ServiceNow environment. The ideal candidate will have experience building solutions in ServiceNow, working with REST APIs, and supporting basic ServiceNow run activities. Experience with JavaScript is preferred. This role will primarily support Strategic Portfolio Management (SPM)/Strategic Planning Workspace and may also involve Legal Service Delivery, IRM/GRC, and work adjacent to the CMDB environment. Key Responsibilities Collaborate with a team of developers to implement API integrations. Fix bugs based on priorities defined by the team lead. Maintain updates on active user stories within ServiceNow. Build and update ServiceNow flows and modules. Attend daily stand-up meetings. Collaborate with the Architect to design and implement solutions that address business challenges. Participate in on-call support for occasional system issues. Required Qualifications 4+ years of ServiceNow development experience. Experience building solutions within ServiceNow. Experience working with REST APIs. Ability to perform basic ServiceNow run activities. Mandatory experience with Strategic Portfolio Management (SPM)/Strategic Planning Workspace. Strong preference for experience with Legal Service Delivery. Experience with IRM/GRC. Experience working adjacent to the CMDB. JavaScript experience preferred. Remote position; candidates within the organization's six-state footprint and those able to commute to Grand Rapids on occasion are preferred What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
AWS Data Developer-Prod Support
HTC Global Services Inc Iselin, New Jersey
Job Title: Data Engineering Production Support Analyst (L2/L3 AWS ETL) Overview / Summary The role provides comprehensive L2/L3 production support for Data Engineering environments while working collaboratively with internal teams and stakeholders. Responsibilities include incident management, change management, data onboarding, source-to-target mapping, data quality management, impact assessment, agile delivery support, documentation, platform enablement, and operational support for data platforms. Key Responsibilities Provide incident management and change management support. Perform triage and resolution of production incidents within SLA. Support source-to-target mapping and data onboarding activities. Partner with source system owners and business stakeholders to gather data requirements and translate them into actionable source-to-target mapping documents with documented transformation logic and acceptance criteria. Collaborate with AI engineers, data modelers, and solution architects to ensure data pipelines support traditional analytics and high-volume data transformation requirements. Design and review ETL architecture patterns on AWS, including Glue, Step Functions, S3, Redshift, and Athena. Provide guidance on job orchestration, partitioning strategies, and historic storage approaches. Write detailed JIRA stories covering business value, mapping changes, data onboarding steps, and expected platform impact. Assess the impact of new data sources, product changes, and business enhancements on downstream screening and detection platforms, identifying risks before production deployment. Hand off refined requirements to scrum teams and remain engaged during development and testing. Identify and address data quality issues at the source in collaboration with data stewards and source owners. Support data quality management and impact assessment activities. Support data onboarding, lineage documentation, operational readiness, and platform enablement initiatives. Leverage AI-assisted tooling, including code generation, automated testing, and intelligent data profiling, to improve delivery efficiency and platform effectiveness. Perform daily monitoring of batch cycles, interfaces, and data loads. Provide reconciliation support for positions, transactions, pricing, and accounting data. Support user access and entitlement management. Perform data validation and correction activities. Coordinate with infrastructure, database, and upstream/downstream teams. Implement minor enhancements and configuration updates. Manage tickets through ServiceNow and Jira and communicate with stakeholders. Participate in on-call and after-hours escalation support. Required Qualifications Hands-on SQL experience. Strong ETL architecture knowledge. Practical AWS experience with: Glue Lambda S3 IAM CloudWatch What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
08/05/2026
Full time
Job Title: Data Engineering Production Support Analyst (L2/L3 AWS ETL) Overview / Summary The role provides comprehensive L2/L3 production support for Data Engineering environments while working collaboratively with internal teams and stakeholders. Responsibilities include incident management, change management, data onboarding, source-to-target mapping, data quality management, impact assessment, agile delivery support, documentation, platform enablement, and operational support for data platforms. Key Responsibilities Provide incident management and change management support. Perform triage and resolution of production incidents within SLA. Support source-to-target mapping and data onboarding activities. Partner with source system owners and business stakeholders to gather data requirements and translate them into actionable source-to-target mapping documents with documented transformation logic and acceptance criteria. Collaborate with AI engineers, data modelers, and solution architects to ensure data pipelines support traditional analytics and high-volume data transformation requirements. Design and review ETL architecture patterns on AWS, including Glue, Step Functions, S3, Redshift, and Athena. Provide guidance on job orchestration, partitioning strategies, and historic storage approaches. Write detailed JIRA stories covering business value, mapping changes, data onboarding steps, and expected platform impact. Assess the impact of new data sources, product changes, and business enhancements on downstream screening and detection platforms, identifying risks before production deployment. Hand off refined requirements to scrum teams and remain engaged during development and testing. Identify and address data quality issues at the source in collaboration with data stewards and source owners. Support data quality management and impact assessment activities. Support data onboarding, lineage documentation, operational readiness, and platform enablement initiatives. Leverage AI-assisted tooling, including code generation, automated testing, and intelligent data profiling, to improve delivery efficiency and platform effectiveness. Perform daily monitoring of batch cycles, interfaces, and data loads. Provide reconciliation support for positions, transactions, pricing, and accounting data. Support user access and entitlement management. Perform data validation and correction activities. Coordinate with infrastructure, database, and upstream/downstream teams. Implement minor enhancements and configuration updates. Manage tickets through ServiceNow and Jira and communicate with stakeholders. Participate in on-call and after-hours escalation support. Required Qualifications Hands-on SQL experience. Strong ETL architecture knowledge. Practical AWS experience with: Glue Lambda S3 IAM CloudWatch What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
ServiceNow Developer
Excelraise, LLC Raleigh, North Carolina
We are seeking an experienced and highly motivated ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in designing, developing, and implementing ServiceNow applications and solutions. You will be responsible for customizing and configuring the ServiceNow platform to meet business needs, as well as providing ongoing support and maintenance There will be times when this position will be required for on-site meetings in the Raleigh area, but most of the work will be remote. The candidate will need to reside in North Carolina, preferably within commuting distance to Raleigh In Person Interview Only Required
08/05/2026
Full time
We are seeking an experienced and highly motivated ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in designing, developing, and implementing ServiceNow applications and solutions. You will be responsible for customizing and configuring the ServiceNow platform to meet business needs, as well as providing ongoing support and maintenance There will be times when this position will be required for on-site meetings in the Raleigh area, but most of the work will be remote. The candidate will need to reside in North Carolina, preferably within commuting distance to Raleigh In Person Interview Only Required
ServiceNow Developer
Capgemini Government Solutions LLC Mc Lean, Virginia
Capgemini Government Solutions (CGS) LLC is seeking highly motivated and experienced ServiceNow Developer to join our team to support our government clients. You will have the chance to use and develop your skills, work with a driven and innovative team, engage with different collaborators, and strengthen CGS' capabilities. The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, engage with a wide range of stakeholders, and build CGS' capabilities to serve our clients. Job Responsibilities As a ServiceNow Developer, you will: Design and implement solutions for new application improvements. Coordinate integration of ServiceNow modules, APIs, and user interfaces. Provide ongoing support and peer reviews throughout sprints. Handle investigations into production issues and complete technical tickets. Remediate O&M defects and develop solutions for new requirements. Ensure successful implementation and maintenance of ServiceNow applications. Required Qualifications: U.S. Citizenship is required. Obtaining a Government Security Clearance. Associate degree or Equivalent experience. 2 years of experience with the ServiceNow platform. Proficiency in JavaScript, Glide scripting, React, HTML, CSS, and AJAX. Experience with ITSM modules and Agile development environments. Understanding of database concepts, including SQL. Desired Qualifications: An active Government Security Clearance. ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist ServiceNow Certified Application Developer (Preferred) Ability to work collaboratively with cross-functional teams. High level of attention to detail and excellent problem-solving skills. Demonstrated focus on providing exceptional customer service and adaptability to handle shifting demands. Willingness to continuously learn and stay updated with the latest ServiceNow features and industry trends. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is 85k - 120k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
08/05/2026
Full time
Capgemini Government Solutions (CGS) LLC is seeking highly motivated and experienced ServiceNow Developer to join our team to support our government clients. You will have the chance to use and develop your skills, work with a driven and innovative team, engage with different collaborators, and strengthen CGS' capabilities. The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, engage with a wide range of stakeholders, and build CGS' capabilities to serve our clients. Job Responsibilities As a ServiceNow Developer, you will: Design and implement solutions for new application improvements. Coordinate integration of ServiceNow modules, APIs, and user interfaces. Provide ongoing support and peer reviews throughout sprints. Handle investigations into production issues and complete technical tickets. Remediate O&M defects and develop solutions for new requirements. Ensure successful implementation and maintenance of ServiceNow applications. Required Qualifications: U.S. Citizenship is required. Obtaining a Government Security Clearance. Associate degree or Equivalent experience. 2 years of experience with the ServiceNow platform. Proficiency in JavaScript, Glide scripting, React, HTML, CSS, and AJAX. Experience with ITSM modules and Agile development environments. Understanding of database concepts, including SQL. Desired Qualifications: An active Government Security Clearance. ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist ServiceNow Certified Application Developer (Preferred) Ability to work collaboratively with cross-functional teams. High level of attention to detail and excellent problem-solving skills. Demonstrated focus on providing exceptional customer service and adaptability to handle shifting demands. Willingness to continuously learn and stay updated with the latest ServiceNow features and industry trends. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is 85k - 120k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
BSA Lead / Product Owner
Genesis10 Columbus, Ohio
Genesis10 is currently seeking a BSA Lead / Product Owner for a contract to hire position with a Regional Financial Institution located in Columbus, OH. This hybrid opportunity can also be located in Detroit, MI, Minnetonka, MN, and Dallas, TX. Compensation: $70.00 - $80.00 per hour, W2, based on experience and qualifications Position Overview: We are seeking a strategic and experienced BSA Lead/Product Owner to lead the development and optimization of solutions on the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, agile product management, and strong leadership skills to manage cross-functional teams and stakeholders to deliver high-impact digital solutions that drive business value. Primary Responsibilities: Define and communicate the product vision, roadmap, and backlog for ServiceNow initiatives Translate business needs into clear, actionable user stories and acceptance criteria Prioritize features and enhancements based on business value, technical feasibility, and user impact Serve as the subject matter expert for the ServiceNow platform and applications Collaborate with architects and developers to ensure scalable, secure, and maintainable solutions Stay current with ServiceNow releases and recommend adoption of new features Lead and mentor a scrum team of business analysts, developers, and testers Facilitate agile ceremonies (e.g., sprint planning, reviews, retrospectives) Act as the primary liaison between business stakeholders and technical teams Ensure timely delivery of high-quality solutions that meet or exceed expectations Monitor product performance and user feedback to drive continuous improvement Champion best practices in agile development, DevOps, and ITIL processes Core Requirements: Bachelor's Degree or 4+ additional years in equivalent experience 8 - 12+ years of related experience in product ownership, project management, or service delivery management 3+ years of hands-on experience with the ServiceNow platform Desired Skills: Deep knowledge of ServiceNow modules and capabilities Strong understanding of agile methodologies (Scrum, SAFe) Excellent communication, facilitation, and stakeholder management skills Proven ability to lead cross-functional teams and drive consensus ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus Ability to manage multiple projects in a fast-paced environment and meet deadlines Experience assisting in creation of scope documents, eliciting and documenting functional/non-functional requirements and use cases Demonstrable technical skills and ability to learn technology Strong organization, written and oral communication skills Experience facilitating group sessions to gather requirements Experience tracking and driving deliverables to completion Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website . Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/05/2026
Full time
Genesis10 is currently seeking a BSA Lead / Product Owner for a contract to hire position with a Regional Financial Institution located in Columbus, OH. This hybrid opportunity can also be located in Detroit, MI, Minnetonka, MN, and Dallas, TX. Compensation: $70.00 - $80.00 per hour, W2, based on experience and qualifications Position Overview: We are seeking a strategic and experienced BSA Lead/Product Owner to lead the development and optimization of solutions on the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, agile product management, and strong leadership skills to manage cross-functional teams and stakeholders to deliver high-impact digital solutions that drive business value. Primary Responsibilities: Define and communicate the product vision, roadmap, and backlog for ServiceNow initiatives Translate business needs into clear, actionable user stories and acceptance criteria Prioritize features and enhancements based on business value, technical feasibility, and user impact Serve as the subject matter expert for the ServiceNow platform and applications Collaborate with architects and developers to ensure scalable, secure, and maintainable solutions Stay current with ServiceNow releases and recommend adoption of new features Lead and mentor a scrum team of business analysts, developers, and testers Facilitate agile ceremonies (e.g., sprint planning, reviews, retrospectives) Act as the primary liaison between business stakeholders and technical teams Ensure timely delivery of high-quality solutions that meet or exceed expectations Monitor product performance and user feedback to drive continuous improvement Champion best practices in agile development, DevOps, and ITIL processes Core Requirements: Bachelor's Degree or 4+ additional years in equivalent experience 8 - 12+ years of related experience in product ownership, project management, or service delivery management 3+ years of hands-on experience with the ServiceNow platform Desired Skills: Deep knowledge of ServiceNow modules and capabilities Strong understanding of agile methodologies (Scrum, SAFe) Excellent communication, facilitation, and stakeholder management skills Proven ability to lead cross-functional teams and drive consensus ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus Ability to manage multiple projects in a fast-paced environment and meet deadlines Experience assisting in creation of scope documents, eliciting and documenting functional/non-functional requirements and use cases Demonstrable technical skills and ability to learn technology Strong organization, written and oral communication skills Experience facilitating group sessions to gather requirements Experience tracking and driving deliverables to completion Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website . Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
KPMG
Senior Specialist, Federal ServiceNow Developer
KPMG Washington, Washington DC
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Senior Specialist to join our Federal Advisory practice. Responsibilities: Perform configuration, integration, custom programming, and other hands-on technical activities in relation to implementation of ServiceNow Implement ServiceNow customization's including: UI Policies, UI Actions, Business Rules, Client Scripts, workflow administration, and data import Participate in full software development life cycle: Analysis, Design, Coding, Testing, Training, and Operational support Serve as an individual contributor or team member on KPMG ServiceNow engagements Qualifications: A minimum of three years of ITSM or ServiceNow Development experience; U.S. Federal government consulting experience preferred Bachelor's degree from an accredited college/university Experience working in an Agile or Scrum software development environment Familiarity with implementing solutions on the ServiceNow platform Experience with scripting in the ServiceNow platform using JavaScript: Business rules, Client Scripts, UI Actions, UI Pages Ability to travel as required to support firm engagements Applicant must possess or be eligible for a U.S. Government clearance KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
08/04/2026
Full time
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Senior Specialist to join our Federal Advisory practice. Responsibilities: Perform configuration, integration, custom programming, and other hands-on technical activities in relation to implementation of ServiceNow Implement ServiceNow customization's including: UI Policies, UI Actions, Business Rules, Client Scripts, workflow administration, and data import Participate in full software development life cycle: Analysis, Design, Coding, Testing, Training, and Operational support Serve as an individual contributor or team member on KPMG ServiceNow engagements Qualifications: A minimum of three years of ITSM or ServiceNow Development experience; U.S. Federal government consulting experience preferred Bachelor's degree from an accredited college/university Experience working in an Agile or Scrum software development environment Familiarity with implementing solutions on the ServiceNow platform Experience with scripting in the ServiceNow platform using JavaScript: Business rules, Client Scripts, UI Actions, UI Pages Ability to travel as required to support firm engagements Applicant must possess or be eligible for a U.S. Government clearance KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
ServiceNow Technical Architect
GovCIO LLC Hampton, Virginia
GovCIO LLC seeks a ServiceNow Technical Architect to design and lead secure, scalable ServiceNow solutions for federal defense and aerospace customers within our IT & Digital Solutions team. You will define platform architecture, integrations, and data models, ensuring compliance with government and DoD standards while enabling mission critical workflows. Partnering with cybersecurity, infrastructure, and product teams, you will guide developers, set technical standards, and drive continuous improvement. GovCIO's agile, innovation driven culture offers significant opportunities for learning, leadership, and impact in transforming government IT.
08/03/2026
Full time
GovCIO LLC seeks a ServiceNow Technical Architect to design and lead secure, scalable ServiceNow solutions for federal defense and aerospace customers within our IT & Digital Solutions team. You will define platform architecture, integrations, and data models, ensuring compliance with government and DoD standards while enabling mission critical workflows. Partnering with cybersecurity, infrastructure, and product teams, you will guide developers, set technical standards, and drive continuous improvement. GovCIO's agile, innovation driven culture offers significant opportunities for learning, leadership, and impact in transforming government IT.
Boeing
Experienced Systems Analyst
Boeing Saint Louis, Missouri
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Defense, Space & Security (BDS) is seeking Experienced Systems Analysts (Level 3) to join the team in Saint Louis, MO. We are seeking detail-oriented and proactive Systems Analysts to be responsible for the comprehensive management of all software licenses within a proprietary program. These individuals will play a critical role in ensuring licensing compliance, optimizing license utilization, and supporting the program's software needs, to include demand forecasting. The ideal candidates will possess a strong understanding of various licensing models, excellent analytical skills, and the ability to collaborate effectively with the technical teams, procurement, and vendors. Position Responsibilities Software License Inventory and Tracking: Establish and maintain a comprehensive and accurate inventory of all software licenses used within the program, including perpetual, subscription, cloud-based, open-source, and other licensing models. Implement and manage tools or processes for tracking license allocation, usage, and renewal dates. Regularly audit license counts and usage against procurement records and agreements. License Procurement and Renewal Support: Assist in the procurement process for new software licenses, working closely with procurement and technical teams to define requirements and evaluate options. Monitor license renewal dates and proactively initiate renewal processes, coordinating with vendors and internal stakeholders. Review license agreements and terms and conditions to understand usage rights, restrictions, and compliance requirements. License Compliance and Risk Management: Ensure the program is compliant with all software license agreements and terms of service. Identify and mitigate potential licensing risks, such as overuse, unauthorized use, or license expirations. Support internal and external software audits by providing accurate and complete licensing information. Develop and implement policies and procedures for software license usage and management within the program. License Optimization and Cost Management Analyze license usage data to identify opportunities for optimization and cost savings. Recommend strategies for reallocating license, consolidating vendors, or exploring alternative licensing models. Support the development of software licensing budgets and track expenditures. Reporting and Communication: Generate regular reports on license inventory, usage, compliance status, and upcoming renewals for program leadership and stakeholders. Communicate effectively with technical teams, developers, and end-users regarding licensing policies, procedures, and updates Serve as a point of contact for software license-related questions and issues. Vendor Management Build and maintain relationships with key software vendors. Participate in vendor meetings to stay informed about licensing changes, new products, and best practices. Travel may be required up to 10% of the time; domestically and/or internationally depending on business needs. This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Ability to obtain and maintain Special Access Program (SAP) clearance Basic Qualifications (Required Skills/Experience) Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent practical experience. 3+ years of experience in IT asset management, software license management, or a related role Preferred Qualifications (Desired Skills/Experience) Active Secret Clearance Experience managing EVM, budgeting and working knowledge of Agile framework Strong understanding of various software licensing models (perpetual, subscription, cloud, user-based, device-based, etc.). Familiarity with common software vendors and their licensing practices (e.g., Microsoft, Adobe, Oracle, etc.). Experience with IT Asset Management (ITAM) or Software Asset Management (SAM) tools (e.g., ServiceNow, Flexera, Snow Software, etc.). Excellent analytical and problem-solving skills. Strong attention to detail and organizational skills. Ability to interpret and understand legal license agreements. Excellent written and verbal communication skills. Proficiency in using spreadsheet software (e.g., Microsoft Excel, Google Sheets) for data analysis and reporting. Ability to work independently and as part of a team. Ability to manage multiple tasks and priorities effectively. Conflict of Interest Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Employee Referral Referral to this job is eligible for bonus to qualifying candidates. Total Rewards At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features: Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $99,450 - $134,550 Applications for this position will be accepted until Aug. 08, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
08/03/2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Defense, Space & Security (BDS) is seeking Experienced Systems Analysts (Level 3) to join the team in Saint Louis, MO. We are seeking detail-oriented and proactive Systems Analysts to be responsible for the comprehensive management of all software licenses within a proprietary program. These individuals will play a critical role in ensuring licensing compliance, optimizing license utilization, and supporting the program's software needs, to include demand forecasting. The ideal candidates will possess a strong understanding of various licensing models, excellent analytical skills, and the ability to collaborate effectively with the technical teams, procurement, and vendors. Position Responsibilities Software License Inventory and Tracking: Establish and maintain a comprehensive and accurate inventory of all software licenses used within the program, including perpetual, subscription, cloud-based, open-source, and other licensing models. Implement and manage tools or processes for tracking license allocation, usage, and renewal dates. Regularly audit license counts and usage against procurement records and agreements. License Procurement and Renewal Support: Assist in the procurement process for new software licenses, working closely with procurement and technical teams to define requirements and evaluate options. Monitor license renewal dates and proactively initiate renewal processes, coordinating with vendors and internal stakeholders. Review license agreements and terms and conditions to understand usage rights, restrictions, and compliance requirements. License Compliance and Risk Management: Ensure the program is compliant with all software license agreements and terms of service. Identify and mitigate potential licensing risks, such as overuse, unauthorized use, or license expirations. Support internal and external software audits by providing accurate and complete licensing information. Develop and implement policies and procedures for software license usage and management within the program. License Optimization and Cost Management Analyze license usage data to identify opportunities for optimization and cost savings. Recommend strategies for reallocating license, consolidating vendors, or exploring alternative licensing models. Support the development of software licensing budgets and track expenditures. Reporting and Communication: Generate regular reports on license inventory, usage, compliance status, and upcoming renewals for program leadership and stakeholders. Communicate effectively with technical teams, developers, and end-users regarding licensing policies, procedures, and updates Serve as a point of contact for software license-related questions and issues. Vendor Management Build and maintain relationships with key software vendors. Participate in vendor meetings to stay informed about licensing changes, new products, and best practices. Travel may be required up to 10% of the time; domestically and/or internationally depending on business needs. This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Ability to obtain and maintain Special Access Program (SAP) clearance Basic Qualifications (Required Skills/Experience) Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent practical experience. 3+ years of experience in IT asset management, software license management, or a related role Preferred Qualifications (Desired Skills/Experience) Active Secret Clearance Experience managing EVM, budgeting and working knowledge of Agile framework Strong understanding of various software licensing models (perpetual, subscription, cloud, user-based, device-based, etc.). Familiarity with common software vendors and their licensing practices (e.g., Microsoft, Adobe, Oracle, etc.). Experience with IT Asset Management (ITAM) or Software Asset Management (SAM) tools (e.g., ServiceNow, Flexera, Snow Software, etc.). Excellent analytical and problem-solving skills. Strong attention to detail and organizational skills. Ability to interpret and understand legal license agreements. Excellent written and verbal communication skills. Proficiency in using spreadsheet software (e.g., Microsoft Excel, Google Sheets) for data analysis and reporting. Ability to work independently and as part of a team. Ability to manage multiple tasks and priorities effectively. Conflict of Interest Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Employee Referral Referral to this job is eligible for bonus to qualifying candidates. Total Rewards At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features: Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $99,450 - $134,550 Applications for this position will be accepted until Aug. 08, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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