This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform for wealth managers and private banks. As Senior Business Analyst, US Tax, you will take functional ownership of the US tax capabilities within our multi-country tax engine, translating complex US investment tax requirements into clear specifications, rules and test cases that our engineering teams can implement. Based at our new development centre in Fort Lauderdale, you will work closely with product management and engineering colleagues in Zurich, as well as our first US clients. You will be the team's authority on US investment taxation and the first person our US clients talk to in this client-facing and product-focused role. As a key subject matter expert, you will be helping shape the product roadmap, understanding client requirements and ensuring our platform accurately supports the tax, reporting and operational needs of the US wealth management market. Own the functional scope and roadmap of the US tax engine, acting as the US tax subject matter expert for product, engineering, clients and implementation teams Translate US tax legislation, regulations and IRS guidance into clear functional specifications, decision rules, worked examples and acceptance tests. Track changes in tax law and IRS guidance, assess their impact and keep the specifications current Define the tax treatment of investment portfolios: cost basis and tax lots, lot relief methods, holding periods, wash sales, corporate actions, bond premium and discount, dividend and interest classification Specify withholding and information reporting: backup withholding, withholding on payments to foreign persons, and the data behind Forms 1099-B, 1099-DIV, 1099-INT, 1099-OID and 1042-S Act as a trusted functional contact for US clients, leading workshops across tax and broader wealth-management topics, supporting onboarding and translating client needs into scalable product capabilities Collaborate closely with engineers, solution architects and product teams to validate functionality, maintain specifications and respond to changes in US tax requirements Carry client needs back into the product: separate the general requirement from the single request, and feed the roadmap Qualifications 8+ years of hands-on experience in US investment taxation, ideally within a custodian, broker-dealer, wealth manager, tax-reporting software provider or advisory firm A Master's degree in taxation, accounting, finance or law (MST, MAcc, JD or LL.M.), or a Bachelor's degree combined with a CPA licence Strong knowledge of cost-basis and tax-lot accounting, covered and noncovered securities, wash sales, corporate actions and Form 1099 reporting Proven ability to interpret primary tax sources, including the Internal Revenue Code, Treasury regulations and IRS guidance, and translate them into precise business requirements Experience creating functional specifications and test cases for software and working directly with engineering or technology teams Strong analytical and communication skills, including experience working directly with client tax, operations and technology teams and explaining complex requirements clearly It would be a real bonus if you have: Experience with cross-border taxation and reporting, such as Forms W-8 and 1042-S, FATCA, Qualified Intermediary requirements or PFIC rules Knowledge of specialist investment taxation and tax-aware portfolio management, including fixed income, derivatives, tax-loss harvesting, direct indexing, trusts, estates, retirement accounts or asset location Previous experience in a financial technology or product environment, knowledge of another country's investment taxation, or practical data and technology skills such as SQL, Python or AI tools Additional Information This role includes onboarding with the existing team in Zurich, regular travel to Switzerland and occasional travel to client sites. We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
11/12/2026
Full time
This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform for wealth managers and private banks. As Senior Business Analyst, US Tax, you will take functional ownership of the US tax capabilities within our multi-country tax engine, translating complex US investment tax requirements into clear specifications, rules and test cases that our engineering teams can implement. Based at our new development centre in Fort Lauderdale, you will work closely with product management and engineering colleagues in Zurich, as well as our first US clients. You will be the team's authority on US investment taxation and the first person our US clients talk to in this client-facing and product-focused role. As a key subject matter expert, you will be helping shape the product roadmap, understanding client requirements and ensuring our platform accurately supports the tax, reporting and operational needs of the US wealth management market. Own the functional scope and roadmap of the US tax engine, acting as the US tax subject matter expert for product, engineering, clients and implementation teams Translate US tax legislation, regulations and IRS guidance into clear functional specifications, decision rules, worked examples and acceptance tests. Track changes in tax law and IRS guidance, assess their impact and keep the specifications current Define the tax treatment of investment portfolios: cost basis and tax lots, lot relief methods, holding periods, wash sales, corporate actions, bond premium and discount, dividend and interest classification Specify withholding and information reporting: backup withholding, withholding on payments to foreign persons, and the data behind Forms 1099-B, 1099-DIV, 1099-INT, 1099-OID and 1042-S Act as a trusted functional contact for US clients, leading workshops across tax and broader wealth-management topics, supporting onboarding and translating client needs into scalable product capabilities Collaborate closely with engineers, solution architects and product teams to validate functionality, maintain specifications and respond to changes in US tax requirements Carry client needs back into the product: separate the general requirement from the single request, and feed the roadmap Qualifications 8+ years of hands-on experience in US investment taxation, ideally within a custodian, broker-dealer, wealth manager, tax-reporting software provider or advisory firm A Master's degree in taxation, accounting, finance or law (MST, MAcc, JD or LL.M.), or a Bachelor's degree combined with a CPA licence Strong knowledge of cost-basis and tax-lot accounting, covered and noncovered securities, wash sales, corporate actions and Form 1099 reporting Proven ability to interpret primary tax sources, including the Internal Revenue Code, Treasury regulations and IRS guidance, and translate them into precise business requirements Experience creating functional specifications and test cases for software and working directly with engineering or technology teams Strong analytical and communication skills, including experience working directly with client tax, operations and technology teams and explaining complex requirements clearly It would be a real bonus if you have: Experience with cross-border taxation and reporting, such as Forms W-8 and 1042-S, FATCA, Qualified Intermediary requirements or PFIC rules Knowledge of specialist investment taxation and tax-aware portfolio management, including fixed income, derivatives, tax-loss harvesting, direct indexing, trusts, estates, retirement accounts or asset location Previous experience in a financial technology or product environment, knowledge of another country's investment taxation, or practical data and technology skills such as SQL, Python or AI tools Additional Information This role includes onboarding with the existing team in Zurich, regular travel to Switzerland and occasional travel to client sites. We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
Job Description Job Description External Reporting Specialist Location: Clarksville, TN Position Summary The External Reporting Specialist will support the preparation, coordination, and submission of financial, project, and compliance reports for a large-scale capital project. This position will work closely with internal Compliance, Finance, Contract Management, and project teams, as well as U.S. federal agencies, lenders, and joint venture partners. The ideal candidate is highly organized, detail-oriented, and comfortable working with financial and regulatory information. This is an excellent opportunity for a professional with experience in external reporting, grant management, project finance, or compliance who is looking to grow within a complex project environment. Key Responsibilities Support the development and maintenance of the master external reporting schedule for federal agencies, lenders, and JV partners. Coordinate the collection and organization of information required for external reports and submissions. Review reporting packages for completeness, accuracy, consistency, and compliance with applicable requirements. Assist with the preparation and submission of progress reports, financial reports, drawdown requests, and supporting documentation. Support the interpretation and consolidation of financial and project data for external reporting. Assist with the drawdown process in accordance with grant agreements and loan covenant requirements. Track lender and agency feedback and coordinate follow-up with appropriate internal teams. Support communications with U.S. federal agencies, lenders, and JV partners regarding reporting and compliance matters. Identify potential reporting gaps, compliance concerns, or other issues and escalate them to appropriate leadership. Assist with preparation for audits, monitoring reviews, meetings, and site visits involving government agencies or lenders. Monitor applicable regulatory and policy updates that may affect reporting and compliance requirements, including 2 CFR Part 200 and CHIPS Act implementation requirements . Required Qualifications Bachelor's degree in Finance, Business Administration, Public Policy, or a related field. Experience in external reporting, grant management, project finance, compliance, or a related field involving U.S. federal funding programs. Familiarity with federal grant regulations, including Uniform Guidance (2 CFR Part 200) . Strong written and verbal communication skills. Ability to understand and communicate financial, regulatory, and project-related information. Strong attention to detail and organizational skills. Ability to manage multiple projects, reporting requirements, and deadlines. Proficiency in English. Preferred Qualifications Experience with the CHIPS Act, DOE loan programs, or other federal infrastructure funding programs . Exposure to EPC or large-scale capital project environments. Experience working with U.S. Government agencies, lenders, or other external stakeholders. Familiarity with financial reporting, grant administration, or project controls. U.S. citizenship or permanent residency.
11/12/2026
Full time
Job Description Job Description External Reporting Specialist Location: Clarksville, TN Position Summary The External Reporting Specialist will support the preparation, coordination, and submission of financial, project, and compliance reports for a large-scale capital project. This position will work closely with internal Compliance, Finance, Contract Management, and project teams, as well as U.S. federal agencies, lenders, and joint venture partners. The ideal candidate is highly organized, detail-oriented, and comfortable working with financial and regulatory information. This is an excellent opportunity for a professional with experience in external reporting, grant management, project finance, or compliance who is looking to grow within a complex project environment. Key Responsibilities Support the development and maintenance of the master external reporting schedule for federal agencies, lenders, and JV partners. Coordinate the collection and organization of information required for external reports and submissions. Review reporting packages for completeness, accuracy, consistency, and compliance with applicable requirements. Assist with the preparation and submission of progress reports, financial reports, drawdown requests, and supporting documentation. Support the interpretation and consolidation of financial and project data for external reporting. Assist with the drawdown process in accordance with grant agreements and loan covenant requirements. Track lender and agency feedback and coordinate follow-up with appropriate internal teams. Support communications with U.S. federal agencies, lenders, and JV partners regarding reporting and compliance matters. Identify potential reporting gaps, compliance concerns, or other issues and escalate them to appropriate leadership. Assist with preparation for audits, monitoring reviews, meetings, and site visits involving government agencies or lenders. Monitor applicable regulatory and policy updates that may affect reporting and compliance requirements, including 2 CFR Part 200 and CHIPS Act implementation requirements . Required Qualifications Bachelor's degree in Finance, Business Administration, Public Policy, or a related field. Experience in external reporting, grant management, project finance, compliance, or a related field involving U.S. federal funding programs. Familiarity with federal grant regulations, including Uniform Guidance (2 CFR Part 200) . Strong written and verbal communication skills. Ability to understand and communicate financial, regulatory, and project-related information. Strong attention to detail and organizational skills. Ability to manage multiple projects, reporting requirements, and deadlines. Proficiency in English. Preferred Qualifications Experience with the CHIPS Act, DOE loan programs, or other federal infrastructure funding programs . Exposure to EPC or large-scale capital project environments. Experience working with U.S. Government agencies, lenders, or other external stakeholders. Familiarity with financial reporting, grant administration, or project controls. U.S. citizenship or permanent residency.
Job Description Job Description SAP HR Technical Lead (Success Factors) Hybrid - periodic travel to Newark, DE Must reside or be willing to relocate to TX, IL, NJ, OH, DE, MD, PA, VA, NC, GA, FL Your role in our success: The SAP SuccessFactors Technical Lead owns the end to end architecture, configuration, integration, and operations of the SuccessFactors platform across all modules-Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Succession & Development, Learning, Time Tracking/EC Time, Benefit Focus, Workforce Analytics & Planning (WFA/WFP), and Employee Central Payroll. This role supervises technical/configuration teams, governs platform standards, and partners with HR and IT stakeholders to deliver scalable, secure, and compliant HXM solutions that improve employee experience and business outcomes. What you'll be working on: Platform Architecture & Roadmap Define the target architecture for SuccessFactors across modules and instances (Dev/Test/Prod), including configuration governance, RBP model, data privacy, and release strategy. Establish platform standards (naming, MDF object strategy, picklists, translations, workflows, business rules) and own the interface catalog and data contracts across HR processes. Module Ownership (All Modules) Employee Central (EC): Data models, business rules, workflows, event reasons, Time Off/Timesheet, position/org management, and localization. Recruiting & Onboarding: Templates, candidate pipelines, forms, offer approvals, e signature, provisioning; onboarding data flows to EC. PM/GM & Compensation: Goal/PM templates, calibration, comp/merit/bonus cycle setup and eligibility rules. Succession & Development: Talent search, talent pools, career worksheets, CDP. Learning (LMS): Item/curricula structures, assignment profiles, content standards (SCORM/AICC/xAPI), vendor integrations. WFA/WFP & People Analytics (Stories/Canvas): Semantic models, metrics packs, stories, security, and data refresh schedules. Employee Central Payroll (ECP): Core HR payroll replication, schemas/rules oversight with partner teams, off cycle processing alignment. Integration & Extensions Lead integrations using SAP Integration Suite (CPI), Integration Center, OData v2/v4, SFAPI (SOAP), Intelligent Services/Business Events, and SFTP. Architect identity and access with IAS/IPS, SSO (SAML/OAuth2), and align with enterprise identity governance. Orchestrate third party integrations (background checks, benefits, ATS/CRM, learning content, time/leave, finance) and S/4HANA/ERP HCM connectivity. Apply secure patterns (masking, encryption, mTLS, token based auth) and robust error handling, retries, and monitoring. Data Quality, Security & Compliance Govern data integrity and lineage across modules; define validation and reconciliation controls. Enforce RBP/permission roles and DLP/PII safeguards aligned to GDPR/CCPA and industry standards. Oversee data migration (EC and module cutovers), audit readiness, and retention policies. Release, Testing & Operations Own biannual release impact assessments, regression test planning, and enablement with HR and IT. Implement test automation and CI/CD where feasible; manage Configuration Transport (Manage Configuration Transport/CTC) and instance promotions. Establish monitoring/alerting (e.g., SAP Cloud ALM), SLA reporting, and L2/L3 incident/problem management. Leadership, Delivery & Financials Supervise, mentor, and upskill internal and partner teams; conduct design reviews and technical workshops with cross functional stakeholders. Drive project planning and budgeting; manage vendor/partner delivery quality. Communicate technical concepts to non technical stakeholders and translate business needs into scalable designs. Where you'll be working Hybrid with periodic travel to Newark, DE (typically 2 weeks per month, may fluctuate due to business needs) Who you are: Education: Bachelor's degree in computer science, Information Systems, or related field. Work Experience: 7+ years in SAP HCM/SuccessFactors with 3+ years as a platform or technical lead; 2+ full lifecycle SF implementations across multiple modules including EC. Licensure/Certification: SAP SuccessFactors Associate certifications in EC and at least one talent module required; Professional/Specialist level and ECP preferred. PMP/Scrum Master a plus. (Mirrors certification line style of the sample.) Driver's License (type): Regular Driver's License (if applicable for occasional travel). Deep expertise across all SuccessFactors modules with hands on configuration leadership in EC plus at least three talent modules and ECP. Strong practical knowledge of OData/SFAPI, Integration Center, CPI, IAS/IPS, MDF, RBP, Business Rules, Workflows, Picklists/Translations, and People Analytics. Proven experience with global HR processes (hire to retire), multi country localizations, and complex org/position management. Solid understanding of S/4HANA/ERP HCM integration points; familiarity with payroll/time schemas/rules (with partner teams). Excellent analytical, troubleshooting, and stakeholder communication skills; ability to lead through influence. What's in it for you? Joining the CUC team will get you: Competitive base salary Fantastic opportunities for career growth Cooperative, supportive and empowered team atmosphere Annual bonus and salary increase opportunities Monthly recognition events Endless wellness initiatives and community events Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE! Paid time off, holidays and a separate bank of sick time! Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce and a culture that promotes a sense of belonging for all employees. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email .
11/12/2026
Full time
Job Description Job Description SAP HR Technical Lead (Success Factors) Hybrid - periodic travel to Newark, DE Must reside or be willing to relocate to TX, IL, NJ, OH, DE, MD, PA, VA, NC, GA, FL Your role in our success: The SAP SuccessFactors Technical Lead owns the end to end architecture, configuration, integration, and operations of the SuccessFactors platform across all modules-Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Succession & Development, Learning, Time Tracking/EC Time, Benefit Focus, Workforce Analytics & Planning (WFA/WFP), and Employee Central Payroll. This role supervises technical/configuration teams, governs platform standards, and partners with HR and IT stakeholders to deliver scalable, secure, and compliant HXM solutions that improve employee experience and business outcomes. What you'll be working on: Platform Architecture & Roadmap Define the target architecture for SuccessFactors across modules and instances (Dev/Test/Prod), including configuration governance, RBP model, data privacy, and release strategy. Establish platform standards (naming, MDF object strategy, picklists, translations, workflows, business rules) and own the interface catalog and data contracts across HR processes. Module Ownership (All Modules) Employee Central (EC): Data models, business rules, workflows, event reasons, Time Off/Timesheet, position/org management, and localization. Recruiting & Onboarding: Templates, candidate pipelines, forms, offer approvals, e signature, provisioning; onboarding data flows to EC. PM/GM & Compensation: Goal/PM templates, calibration, comp/merit/bonus cycle setup and eligibility rules. Succession & Development: Talent search, talent pools, career worksheets, CDP. Learning (LMS): Item/curricula structures, assignment profiles, content standards (SCORM/AICC/xAPI), vendor integrations. WFA/WFP & People Analytics (Stories/Canvas): Semantic models, metrics packs, stories, security, and data refresh schedules. Employee Central Payroll (ECP): Core HR payroll replication, schemas/rules oversight with partner teams, off cycle processing alignment. Integration & Extensions Lead integrations using SAP Integration Suite (CPI), Integration Center, OData v2/v4, SFAPI (SOAP), Intelligent Services/Business Events, and SFTP. Architect identity and access with IAS/IPS, SSO (SAML/OAuth2), and align with enterprise identity governance. Orchestrate third party integrations (background checks, benefits, ATS/CRM, learning content, time/leave, finance) and S/4HANA/ERP HCM connectivity. Apply secure patterns (masking, encryption, mTLS, token based auth) and robust error handling, retries, and monitoring. Data Quality, Security & Compliance Govern data integrity and lineage across modules; define validation and reconciliation controls. Enforce RBP/permission roles and DLP/PII safeguards aligned to GDPR/CCPA and industry standards. Oversee data migration (EC and module cutovers), audit readiness, and retention policies. Release, Testing & Operations Own biannual release impact assessments, regression test planning, and enablement with HR and IT. Implement test automation and CI/CD where feasible; manage Configuration Transport (Manage Configuration Transport/CTC) and instance promotions. Establish monitoring/alerting (e.g., SAP Cloud ALM), SLA reporting, and L2/L3 incident/problem management. Leadership, Delivery & Financials Supervise, mentor, and upskill internal and partner teams; conduct design reviews and technical workshops with cross functional stakeholders. Drive project planning and budgeting; manage vendor/partner delivery quality. Communicate technical concepts to non technical stakeholders and translate business needs into scalable designs. Where you'll be working Hybrid with periodic travel to Newark, DE (typically 2 weeks per month, may fluctuate due to business needs) Who you are: Education: Bachelor's degree in computer science, Information Systems, or related field. Work Experience: 7+ years in SAP HCM/SuccessFactors with 3+ years as a platform or technical lead; 2+ full lifecycle SF implementations across multiple modules including EC. Licensure/Certification: SAP SuccessFactors Associate certifications in EC and at least one talent module required; Professional/Specialist level and ECP preferred. PMP/Scrum Master a plus. (Mirrors certification line style of the sample.) Driver's License (type): Regular Driver's License (if applicable for occasional travel). Deep expertise across all SuccessFactors modules with hands on configuration leadership in EC plus at least three talent modules and ECP. Strong practical knowledge of OData/SFAPI, Integration Center, CPI, IAS/IPS, MDF, RBP, Business Rules, Workflows, Picklists/Translations, and People Analytics. Proven experience with global HR processes (hire to retire), multi country localizations, and complex org/position management. Solid understanding of S/4HANA/ERP HCM integration points; familiarity with payroll/time schemas/rules (with partner teams). Excellent analytical, troubleshooting, and stakeholder communication skills; ability to lead through influence. What's in it for you? Joining the CUC team will get you: Competitive base salary Fantastic opportunities for career growth Cooperative, supportive and empowered team atmosphere Annual bonus and salary increase opportunities Monthly recognition events Endless wellness initiatives and community events Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE! Paid time off, holidays and a separate bank of sick time! Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce and a culture that promotes a sense of belonging for all employees. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email .
Job Description Job Description SAP HR Technical Lead (Success Factors) Hybrid - periodic travel to Newark, DE Must reside or be willing to relocate to TX, IL, NJ, OH, DE, MD, PA, VA, NC, GA, FL Your role in our success: The SAP SuccessFactors Technical Lead owns the end to end architecture, configuration, integration, and operations of the SuccessFactors platform across all modules-Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Succession & Development, Learning, Time Tracking/EC Time, Benefit Focus, Workforce Analytics & Planning (WFA/WFP), and Employee Central Payroll. This role supervises technical/configuration teams, governs platform standards, and partners with HR and IT stakeholders to deliver scalable, secure, and compliant HXM solutions that improve employee experience and business outcomes. What you'll be working on: Platform Architecture & Roadmap Define the target architecture for SuccessFactors across modules and instances (Dev/Test/Prod), including configuration governance, RBP model, data privacy, and release strategy. Establish platform standards (naming, MDF object strategy, picklists, translations, workflows, business rules) and own the interface catalog and data contracts across HR processes. Module Ownership (All Modules) Employee Central (EC): Data models, business rules, workflows, event reasons, Time Off/Timesheet, position/org management, and localization. Recruiting & Onboarding: Templates, candidate pipelines, forms, offer approvals, e signature, provisioning; onboarding data flows to EC. PM/GM & Compensation: Goal/PM templates, calibration, comp/merit/bonus cycle setup and eligibility rules. Succession & Development: Talent search, talent pools, career worksheets, CDP. Learning (LMS): Item/curricula structures, assignment profiles, content standards (SCORM/AICC/xAPI), vendor integrations. WFA/WFP & People Analytics (Stories/Canvas): Semantic models, metrics packs, stories, security, and data refresh schedules. Employee Central Payroll (ECP): Core HR payroll replication, schemas/rules oversight with partner teams, off cycle processing alignment. Integration & Extensions Lead integrations using SAP Integration Suite (CPI), Integration Center, OData v2/v4, SFAPI (SOAP), Intelligent Services/Business Events, and SFTP. Architect identity and access with IAS/IPS, SSO (SAML/OAuth2), and align with enterprise identity governance. Orchestrate third party integrations (background checks, benefits, ATS/CRM, learning content, time/leave, finance) and S/4HANA/ERP HCM connectivity. Apply secure patterns (masking, encryption, mTLS, token based auth) and robust error handling, retries, and monitoring. Data Quality, Security & Compliance Govern data integrity and lineage across modules; define validation and reconciliation controls. Enforce RBP/permission roles and DLP/PII safeguards aligned to GDPR/CCPA and industry standards. Oversee data migration (EC and module cutovers), audit readiness, and retention policies. Release, Testing & Operations Own biannual release impact assessments, regression test planning, and enablement with HR and IT. Implement test automation and CI/CD where feasible; manage Configuration Transport (Manage Configuration Transport/CTC) and instance promotions. Establish monitoring/alerting (e.g., SAP Cloud ALM), SLA reporting, and L2/L3 incident/problem management. Leadership, Delivery & Financials Supervise, mentor, and upskill internal and partner teams; conduct design reviews and technical workshops with cross functional stakeholders. Drive project planning and budgeting; manage vendor/partner delivery quality. Communicate technical concepts to non technical stakeholders and translate business needs into scalable designs. Where you'll be working Hybrid with periodic travel to Newark, DE (typically 2 weeks per month, may fluctuate due to business needs) Who you are: Education: Bachelor's degree in computer science, Information Systems, or related field. Work Experience: 7+ years in SAP HCM/SuccessFactors with 3+ years as a platform or technical lead; 2+ full lifecycle SF implementations across multiple modules including EC. Licensure/Certification: SAP SuccessFactors Associate certifications in EC and at least one talent module required; Professional/Specialist level and ECP preferred. PMP/Scrum Master a plus. (Mirrors certification line style of the sample.) Driver's License (type): Regular Driver's License (if applicable for occasional travel). Deep expertise across all SuccessFactors modules with hands on configuration leadership in EC plus at least three talent modules and ECP. Strong practical knowledge of OData/SFAPI, Integration Center, CPI, IAS/IPS, MDF, RBP, Business Rules, Workflows, Picklists/Translations, and People Analytics. Proven experience with global HR processes (hire to retire), multi country localizations, and complex org/position management. Solid understanding of S/4HANA/ERP HCM integration points; familiarity with payroll/time schemas/rules (with partner teams). Excellent analytical, troubleshooting, and stakeholder communication skills; ability to lead through influence. What's in it for you? Joining the CUC team will get you: Competitive base salary Fantastic opportunities for career growth Cooperative, supportive and empowered team atmosphere Annual bonus and salary increase opportunities Monthly recognition events Endless wellness initiatives and community events Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE! Paid time off, holidays and a separate bank of sick time! Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce and a culture that promotes a sense of belonging for all employees. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email .
11/12/2026
Full time
Job Description Job Description SAP HR Technical Lead (Success Factors) Hybrid - periodic travel to Newark, DE Must reside or be willing to relocate to TX, IL, NJ, OH, DE, MD, PA, VA, NC, GA, FL Your role in our success: The SAP SuccessFactors Technical Lead owns the end to end architecture, configuration, integration, and operations of the SuccessFactors platform across all modules-Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Succession & Development, Learning, Time Tracking/EC Time, Benefit Focus, Workforce Analytics & Planning (WFA/WFP), and Employee Central Payroll. This role supervises technical/configuration teams, governs platform standards, and partners with HR and IT stakeholders to deliver scalable, secure, and compliant HXM solutions that improve employee experience and business outcomes. What you'll be working on: Platform Architecture & Roadmap Define the target architecture for SuccessFactors across modules and instances (Dev/Test/Prod), including configuration governance, RBP model, data privacy, and release strategy. Establish platform standards (naming, MDF object strategy, picklists, translations, workflows, business rules) and own the interface catalog and data contracts across HR processes. Module Ownership (All Modules) Employee Central (EC): Data models, business rules, workflows, event reasons, Time Off/Timesheet, position/org management, and localization. Recruiting & Onboarding: Templates, candidate pipelines, forms, offer approvals, e signature, provisioning; onboarding data flows to EC. PM/GM & Compensation: Goal/PM templates, calibration, comp/merit/bonus cycle setup and eligibility rules. Succession & Development: Talent search, talent pools, career worksheets, CDP. Learning (LMS): Item/curricula structures, assignment profiles, content standards (SCORM/AICC/xAPI), vendor integrations. WFA/WFP & People Analytics (Stories/Canvas): Semantic models, metrics packs, stories, security, and data refresh schedules. Employee Central Payroll (ECP): Core HR payroll replication, schemas/rules oversight with partner teams, off cycle processing alignment. Integration & Extensions Lead integrations using SAP Integration Suite (CPI), Integration Center, OData v2/v4, SFAPI (SOAP), Intelligent Services/Business Events, and SFTP. Architect identity and access with IAS/IPS, SSO (SAML/OAuth2), and align with enterprise identity governance. Orchestrate third party integrations (background checks, benefits, ATS/CRM, learning content, time/leave, finance) and S/4HANA/ERP HCM connectivity. Apply secure patterns (masking, encryption, mTLS, token based auth) and robust error handling, retries, and monitoring. Data Quality, Security & Compliance Govern data integrity and lineage across modules; define validation and reconciliation controls. Enforce RBP/permission roles and DLP/PII safeguards aligned to GDPR/CCPA and industry standards. Oversee data migration (EC and module cutovers), audit readiness, and retention policies. Release, Testing & Operations Own biannual release impact assessments, regression test planning, and enablement with HR and IT. Implement test automation and CI/CD where feasible; manage Configuration Transport (Manage Configuration Transport/CTC) and instance promotions. Establish monitoring/alerting (e.g., SAP Cloud ALM), SLA reporting, and L2/L3 incident/problem management. Leadership, Delivery & Financials Supervise, mentor, and upskill internal and partner teams; conduct design reviews and technical workshops with cross functional stakeholders. Drive project planning and budgeting; manage vendor/partner delivery quality. Communicate technical concepts to non technical stakeholders and translate business needs into scalable designs. Where you'll be working Hybrid with periodic travel to Newark, DE (typically 2 weeks per month, may fluctuate due to business needs) Who you are: Education: Bachelor's degree in computer science, Information Systems, or related field. Work Experience: 7+ years in SAP HCM/SuccessFactors with 3+ years as a platform or technical lead; 2+ full lifecycle SF implementations across multiple modules including EC. Licensure/Certification: SAP SuccessFactors Associate certifications in EC and at least one talent module required; Professional/Specialist level and ECP preferred. PMP/Scrum Master a plus. (Mirrors certification line style of the sample.) Driver's License (type): Regular Driver's License (if applicable for occasional travel). Deep expertise across all SuccessFactors modules with hands on configuration leadership in EC plus at least three talent modules and ECP. Strong practical knowledge of OData/SFAPI, Integration Center, CPI, IAS/IPS, MDF, RBP, Business Rules, Workflows, Picklists/Translations, and People Analytics. Proven experience with global HR processes (hire to retire), multi country localizations, and complex org/position management. Solid understanding of S/4HANA/ERP HCM integration points; familiarity with payroll/time schemas/rules (with partner teams). Excellent analytical, troubleshooting, and stakeholder communication skills; ability to lead through influence. What's in it for you? Joining the CUC team will get you: Competitive base salary Fantastic opportunities for career growth Cooperative, supportive and empowered team atmosphere Annual bonus and salary increase opportunities Monthly recognition events Endless wellness initiatives and community events Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE! Paid time off, holidays and a separate bank of sick time! Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce and a culture that promotes a sense of belonging for all employees. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email .
Job Description Job Description Build and maintain the Workday integrations that move a Georgia state agency's HCM and financial data between state agencies and third party vendors. About the role A Georgia state agency that provides accounting and financial reporting expertise, and oversees the State's Enterprise Resource Planning (ERP) system, needs a Workday Integration Specialist. The role creates and maintains integrations within the Workday cloud platform, building integrations with third party vendors and other state agencies, and delivering solutions in response to new Workday technology, customer requests and operational change. Scale and context Workday HCM, Finance and Procurement integrations for a statewide ERP Integrations with third party vendors and other Georgia state agencies 1 opening, contract term 11/30/2026 to 05/31/2027, 40 hours per week Location and schedule Hybrid, Atlanta, GA. Local candidates are strongly preferred. Fully remote work is acceptable. Interview by web cam or in person. Start within 10 business days of selection. What you will do Design, build, test and deploy Workday integrations using Enterprise Interface Builder (EIB), Workday Studio, web services and core connectors Design, develop and implement Workday solutions for HCM, Finance and Procurement Configure and customize Workday business processes, workflows and integrations Work with Officers, Directors, Managers and teams to gather integration requirements and specifications Run unit, integration and user acceptance testing Validate and reconcile data from multiple sources so report outputs are reliable Document integration requirements, specifications and processes Follow data governance policies and stay current with Workday releases Eligibility U.S. Citizen required Background check, E-Verify and Georgia policy acknowledgements are completed before engagement This assignment is contingent upon customer renewal and availability of funding Requirements What you need 5+ years of Workday integrations development with strong HCM and Financials integration experience Integration development with EIB, Core Connectors, Document Transformation and Workday Studio Web services and APIs: WSDL, SOAP, REST and WS standards, XML, XSLT, JSON and Java Integration security: ISU, PGP keys, MFA Data migration, report building and calculated fields as they relate to integrations Integrations built for both Workday HCM and Financials Ability to translate business requirements into technical solutions and manage multiple priorities Strong written and verbal communication, attention to detail and analytical skills Minimum education Bachelor's degree in Computer Science, Information Technology or a related field, or equivalent work experience. Preferred qualifications Local to the Atlanta, GA area BenefitsBenefits Standard Employee Benefits for W-2 employees. 50% Health Insurance Paid by Innosoft, Paid Vacation, 401K Match, STD LTD and AD&D paid by Innosoft. Compensation The hourly rate for this position is $90 to $91 per hour. Actual compensation is determined by experience, qualifications and skills. This range reflects the anticipated hourly pay and does not include benefits or other compensation. Equal Employment Opportunity Innosoft Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical or mental disability, genetic information, marital status, protected veteran status, or any other characteristic protected by applicable federal, state or local law. Reasonable accommodation. If you need a reasonable accommodation to complete any part of the application or interview process, please contact and we will work with you. Employment is contingent upon successful completion of a background investigation, drug screening and reference checks in accordance with Innosoft Corporation policy.
11/12/2026
Full time
Job Description Job Description Build and maintain the Workday integrations that move a Georgia state agency's HCM and financial data between state agencies and third party vendors. About the role A Georgia state agency that provides accounting and financial reporting expertise, and oversees the State's Enterprise Resource Planning (ERP) system, needs a Workday Integration Specialist. The role creates and maintains integrations within the Workday cloud platform, building integrations with third party vendors and other state agencies, and delivering solutions in response to new Workday technology, customer requests and operational change. Scale and context Workday HCM, Finance and Procurement integrations for a statewide ERP Integrations with third party vendors and other Georgia state agencies 1 opening, contract term 11/30/2026 to 05/31/2027, 40 hours per week Location and schedule Hybrid, Atlanta, GA. Local candidates are strongly preferred. Fully remote work is acceptable. Interview by web cam or in person. Start within 10 business days of selection. What you will do Design, build, test and deploy Workday integrations using Enterprise Interface Builder (EIB), Workday Studio, web services and core connectors Design, develop and implement Workday solutions for HCM, Finance and Procurement Configure and customize Workday business processes, workflows and integrations Work with Officers, Directors, Managers and teams to gather integration requirements and specifications Run unit, integration and user acceptance testing Validate and reconcile data from multiple sources so report outputs are reliable Document integration requirements, specifications and processes Follow data governance policies and stay current with Workday releases Eligibility U.S. Citizen required Background check, E-Verify and Georgia policy acknowledgements are completed before engagement This assignment is contingent upon customer renewal and availability of funding Requirements What you need 5+ years of Workday integrations development with strong HCM and Financials integration experience Integration development with EIB, Core Connectors, Document Transformation and Workday Studio Web services and APIs: WSDL, SOAP, REST and WS standards, XML, XSLT, JSON and Java Integration security: ISU, PGP keys, MFA Data migration, report building and calculated fields as they relate to integrations Integrations built for both Workday HCM and Financials Ability to translate business requirements into technical solutions and manage multiple priorities Strong written and verbal communication, attention to detail and analytical skills Minimum education Bachelor's degree in Computer Science, Information Technology or a related field, or equivalent work experience. Preferred qualifications Local to the Atlanta, GA area BenefitsBenefits Standard Employee Benefits for W-2 employees. 50% Health Insurance Paid by Innosoft, Paid Vacation, 401K Match, STD LTD and AD&D paid by Innosoft. Compensation The hourly rate for this position is $90 to $91 per hour. Actual compensation is determined by experience, qualifications and skills. This range reflects the anticipated hourly pay and does not include benefits or other compensation. Equal Employment Opportunity Innosoft Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical or mental disability, genetic information, marital status, protected veteran status, or any other characteristic protected by applicable federal, state or local law. Reasonable accommodation. If you need a reasonable accommodation to complete any part of the application or interview process, please contact and we will work with you. Employment is contingent upon successful completion of a background investigation, drug screening and reference checks in accordance with Innosoft Corporation policy.
About the Job: The IT Audit Senior Specialist will be responsible for supporting the planning, execution, and reporting of information technology and cybersecurity audits. This role contributes to risk-based audit work by evaluating IT processes, assessing control design and operating effectiveness, documenting results, and communicating observations and recommendations in a clear, accurate, and professional manner. What You'll Do: Serves as a contributing team member on technology, cybersecurity, and integrated audits under the direction of more experienced audit professionals. Supports audit planning by helping understand business and technology processes, identify relevant risks, develop audit objectives, and define appropriate testing procedures. Evaluates the design and operating effectiveness of controls that manage technology, cybersecurity, operational, regulatory, and financial reporting risks. Performs audit testing across common IT control areas, such as access management, change management, system development, configuration management, data integrity, backup and recovery, business continuity, logging and monitoring, and third-party or cloud-related controls. Prepares clear, logical, well-supported, and accurate workpapers that document procedures performed, evidence reviewed, conclusions reached, and any identified exceptions. Drafts audit observations and issue content that clearly explain the condition, risk, root cause, and recommended corrective action, consistent with department guidelines. Applies working knowledge of audit standards, risk and control concepts, and technology processes to evaluate control gaps and support audit conclusions. Communicates audit status, testing results, potential issues, and recommendations to audit team members, business stakeholders, and IT management in both technical and non-technical terms. Demonstrates effective interviewing, inquiry, and note-taking skills to understand processes, clarify assumptions, validate evidence, and support audit conclusions. Manages assigned audit work across one or more concurrent audits by meeting deadlines, escalating questions or concerns timely, and adjusting to changing priorities. Builds business, technology, cybersecurity, and project management knowledge through audit work, stakeholder interaction, self-directed learning, and professional development. Uses data, reporting, and analytic tools, where applicable, to support audit testing, improve efficiency, and develop deeper insight into risk and control effectiveness. What You'll Bring to the Role: Bachelor's degree in Management Information Systems, Information Technology, Cybersecurity, Risk Management, Accounting, Finance, Business, or a related field. Three or more years of experience in IT audit, cybersecurity audit, internal audit, compliance, technology risk, technology operations, or a related field. Strong written and verbal communication skills, with the ability to document audit work clearly and communicate effectively with technical and non-technical stakeholders. Working knowledge of IT audit concepts, risk and control principles, and common audit standards or frameworks, such as COBIT, NIST, ISO, ITIL, IIA Standards, or similar frameworks. Solid understanding of general IT control topics, including logical access, change management, system development, configuration management, data integrity, encryption, retention and disposal, backup and recovery, business continuity and disaster recovery, logging and monitoring, and vulnerability or security management. Ability to analyze information, identify control gaps, support conclusions with evidence, and communicate the business or technology risk in a practical and understandable way. Strong organization and time management skills, with the ability to manage multiple assignments, meet deadlines, and produce high-quality work. Demonstrated curiosity and willingness to continue developing technical knowledge, audit skills, business acumen, and project management capabilities. Ability to work effectively in a team environment, receive feedback, collaborate with audit colleagues, and build productive relationships with stakeholders. Willingness to obtain or actively work toward a relevant professional certification, such as CISA, CISSP, CIA, CRISC, CISM, CPA, or a similar credential. Experience with a large corporate internal audit function, public accounting firm, consulting firm, financial services organization, or regulated environment preferred. General understanding of Model Audit Rule, SOX, IT general controls, cybersecurity controls, or regulatory-driven audit work preferred. Compensation Range: Pay Range - Start: $70,320.00 Pay Range - End: $105,480.00 Geographic Specific Pay Structure: Structure 110: $77,360.00 USD - $116,040.00 USD Structure 115: $80,880.00 USD - $121,320.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See Northwestern Mutual Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
11/12/2026
Full time
About the Job: The IT Audit Senior Specialist will be responsible for supporting the planning, execution, and reporting of information technology and cybersecurity audits. This role contributes to risk-based audit work by evaluating IT processes, assessing control design and operating effectiveness, documenting results, and communicating observations and recommendations in a clear, accurate, and professional manner. What You'll Do: Serves as a contributing team member on technology, cybersecurity, and integrated audits under the direction of more experienced audit professionals. Supports audit planning by helping understand business and technology processes, identify relevant risks, develop audit objectives, and define appropriate testing procedures. Evaluates the design and operating effectiveness of controls that manage technology, cybersecurity, operational, regulatory, and financial reporting risks. Performs audit testing across common IT control areas, such as access management, change management, system development, configuration management, data integrity, backup and recovery, business continuity, logging and monitoring, and third-party or cloud-related controls. Prepares clear, logical, well-supported, and accurate workpapers that document procedures performed, evidence reviewed, conclusions reached, and any identified exceptions. Drafts audit observations and issue content that clearly explain the condition, risk, root cause, and recommended corrective action, consistent with department guidelines. Applies working knowledge of audit standards, risk and control concepts, and technology processes to evaluate control gaps and support audit conclusions. Communicates audit status, testing results, potential issues, and recommendations to audit team members, business stakeholders, and IT management in both technical and non-technical terms. Demonstrates effective interviewing, inquiry, and note-taking skills to understand processes, clarify assumptions, validate evidence, and support audit conclusions. Manages assigned audit work across one or more concurrent audits by meeting deadlines, escalating questions or concerns timely, and adjusting to changing priorities. Builds business, technology, cybersecurity, and project management knowledge through audit work, stakeholder interaction, self-directed learning, and professional development. Uses data, reporting, and analytic tools, where applicable, to support audit testing, improve efficiency, and develop deeper insight into risk and control effectiveness. What You'll Bring to the Role: Bachelor's degree in Management Information Systems, Information Technology, Cybersecurity, Risk Management, Accounting, Finance, Business, or a related field. Three or more years of experience in IT audit, cybersecurity audit, internal audit, compliance, technology risk, technology operations, or a related field. Strong written and verbal communication skills, with the ability to document audit work clearly and communicate effectively with technical and non-technical stakeholders. Working knowledge of IT audit concepts, risk and control principles, and common audit standards or frameworks, such as COBIT, NIST, ISO, ITIL, IIA Standards, or similar frameworks. Solid understanding of general IT control topics, including logical access, change management, system development, configuration management, data integrity, encryption, retention and disposal, backup and recovery, business continuity and disaster recovery, logging and monitoring, and vulnerability or security management. Ability to analyze information, identify control gaps, support conclusions with evidence, and communicate the business or technology risk in a practical and understandable way. Strong organization and time management skills, with the ability to manage multiple assignments, meet deadlines, and produce high-quality work. Demonstrated curiosity and willingness to continue developing technical knowledge, audit skills, business acumen, and project management capabilities. Ability to work effectively in a team environment, receive feedback, collaborate with audit colleagues, and build productive relationships with stakeholders. Willingness to obtain or actively work toward a relevant professional certification, such as CISA, CISSP, CIA, CRISC, CISM, CPA, or a similar credential. Experience with a large corporate internal audit function, public accounting firm, consulting firm, financial services organization, or regulated environment preferred. General understanding of Model Audit Rule, SOX, IT general controls, cybersecurity controls, or regulatory-driven audit work preferred. Compensation Range: Pay Range - Start: $70,320.00 Pay Range - End: $105,480.00 Geographic Specific Pay Structure: Structure 110: $77,360.00 USD - $116,040.00 USD Structure 115: $80,880.00 USD - $121,320.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See Northwestern Mutual Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Job Description Job Description Reimbursement Specialist - Insurance Verification (UTMC Program) Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Reimbursement Specialist - Insurance Verification (UTMC Program) today! The Reimbursement Specialist - Insurance Verification (UTMC Program) JOB SUMMARY The purpose of the Reimbursement Insurance Verification Specialist is to obtain and verify a client's commercial insurance coverage and to ensure procedures are covered by an individual's insurance. Specialist will be responsible for entering data in an accurate manner and updating client benefit information in the organization's billing system and verifying that existing information is accurate. The Specialist will perform a variety of auditing and resolution-centered activities, answering pertinent questions about coverage to internal and external sources, identifying insurance errors, and recommending solutions. Will be required to work regular office hours at the designated facility. JOB DESCRIPTION Employees in this job complete and oversee a variety of professional assignments to evaluate, review, enter, monitor, and update client insurance and billing information. JOB DUTIES/RESPONSIBILITIES NOTE: The job duties listed are typical duties of the work performed. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. Reviews the center's Commercial Notification Forms and returns an Insurance Verification Forms to the requesting staff within designated program timeframe. Verifies insurance information is up to date for the next day's client roster and updates any applicable pop-ups in the system For new clients, gives contact information, obtain client photo, updates the EMR with correct information and ensures the appropriate intake packet paperwork has been signed and verified to ensure clients understanding of policies. Prepares and updates the designated facility facesheets with insurance issues, patient responsibilities, outstanding balances, and any non-payment status changes for the next day and places them in HIPAA compliant blue folders for the appropriate providers. Analyzes designated eligibility reports on a daily basis. Communicates with and advises Insurance Verification Team Leader of all problems related to insurance verification. Advises other departments of updated or new insurance information as needed. Adheres to all policies and procedures related to compliance with all federal and state billing regulations. Communicates with billing representatives regarding any insurance issues that may arise. Review and update the Non-Payment status documents for both Med appointments and Therapy appointments Maintains a positive and professional attitude. Reads all emails and responds accordingly in a timely manner. Listens to all voicemails and responds accordingly in a timely manner. Works with members of various teams and/or departments on identifying process improvements. Possess flexibility to work overtime as dictated by department/organization needs. Communicates with clients regarding any benefit and/or billing questions they may have. Performs specified client benefit duties to ensure all required information is obtained for insurance verification, billing, and claims follow-up. Collects all client responsibility balances via cash, check, money order or credit card and issues receipts for payments. Assists in determining proper courses of action for successful resolution to insurance issues. Completes all program related paperwork required for reporting purposes. Possesses problem-solving skills to research and resolve discrepancies, denials, appeals, collections. Reviews patient bills for accuracy and completeness and obtains any missing information. Sets up patient payment plans and works collection accounts. Submits monthly recommendations to supervisor for write-offs with complete documentation by first of the following month all while following the A/R Reference Guide on how to complete write offs. Performs additional duties as requested by Team Leads or Management Team. This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. JOB QUALIFICATIONS Advanced use of computer system software, Excel, Outlook and Microsoft (word processing and spreadsheet application). Knowledge of insurance guidelines for all Commercial, Medicare, Medicare Advantage, TennCare, Federal Medicaid and Private Pay financial classes. Exceptional customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds. Ability to work well in a team environment and alone. Being able to triage priorities, delegate tasks if needed, handle conflict in a reasonable fashion and analyze and resolve claims issues and related problems. Strong written and verbal communication skills. Maintain patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Maintain a good understanding of the state, federal, and payer guidelines on billings, collections, refunds, and overpayments. Knowledge of the center's Policies and Procedures. Ability to maintain records and prepare reports and correspondence related to the position. Ability to work directly with upper leadership regarding claims issues and resolutions. Possess effective communication skills for phone contacts with insurance payers to resolve issues and to communicate effectively with others. COMPENSATION: Starting salary for this position is approximately $19.54/hr based on relevant experience and education. Schedule: Monday - Friday 8am - 5pm Travel : N/A Equipment/Technical Competency : Advanced use of computer system software, Excel, Outlook and Microsoft (word processing and spreadsheet application). QUALIFICATIONS - Reimbursement Specialist - Insurance Verification (UTMC Program) Experience: Extensive knowledge of insurance in relation to proper billing, follow-up and verification duties. Education / License : High school diploma or equivalent required. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 19.54-19.54 Hourly Wage PI73f2ce5-
11/12/2026
Full time
Job Description Job Description Reimbursement Specialist - Insurance Verification (UTMC Program) Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Reimbursement Specialist - Insurance Verification (UTMC Program) today! The Reimbursement Specialist - Insurance Verification (UTMC Program) JOB SUMMARY The purpose of the Reimbursement Insurance Verification Specialist is to obtain and verify a client's commercial insurance coverage and to ensure procedures are covered by an individual's insurance. Specialist will be responsible for entering data in an accurate manner and updating client benefit information in the organization's billing system and verifying that existing information is accurate. The Specialist will perform a variety of auditing and resolution-centered activities, answering pertinent questions about coverage to internal and external sources, identifying insurance errors, and recommending solutions. Will be required to work regular office hours at the designated facility. JOB DESCRIPTION Employees in this job complete and oversee a variety of professional assignments to evaluate, review, enter, monitor, and update client insurance and billing information. JOB DUTIES/RESPONSIBILITIES NOTE: The job duties listed are typical duties of the work performed. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. Reviews the center's Commercial Notification Forms and returns an Insurance Verification Forms to the requesting staff within designated program timeframe. Verifies insurance information is up to date for the next day's client roster and updates any applicable pop-ups in the system For new clients, gives contact information, obtain client photo, updates the EMR with correct information and ensures the appropriate intake packet paperwork has been signed and verified to ensure clients understanding of policies. Prepares and updates the designated facility facesheets with insurance issues, patient responsibilities, outstanding balances, and any non-payment status changes for the next day and places them in HIPAA compliant blue folders for the appropriate providers. Analyzes designated eligibility reports on a daily basis. Communicates with and advises Insurance Verification Team Leader of all problems related to insurance verification. Advises other departments of updated or new insurance information as needed. Adheres to all policies and procedures related to compliance with all federal and state billing regulations. Communicates with billing representatives regarding any insurance issues that may arise. Review and update the Non-Payment status documents for both Med appointments and Therapy appointments Maintains a positive and professional attitude. Reads all emails and responds accordingly in a timely manner. Listens to all voicemails and responds accordingly in a timely manner. Works with members of various teams and/or departments on identifying process improvements. Possess flexibility to work overtime as dictated by department/organization needs. Communicates with clients regarding any benefit and/or billing questions they may have. Performs specified client benefit duties to ensure all required information is obtained for insurance verification, billing, and claims follow-up. Collects all client responsibility balances via cash, check, money order or credit card and issues receipts for payments. Assists in determining proper courses of action for successful resolution to insurance issues. Completes all program related paperwork required for reporting purposes. Possesses problem-solving skills to research and resolve discrepancies, denials, appeals, collections. Reviews patient bills for accuracy and completeness and obtains any missing information. Sets up patient payment plans and works collection accounts. Submits monthly recommendations to supervisor for write-offs with complete documentation by first of the following month all while following the A/R Reference Guide on how to complete write offs. Performs additional duties as requested by Team Leads or Management Team. This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. JOB QUALIFICATIONS Advanced use of computer system software, Excel, Outlook and Microsoft (word processing and spreadsheet application). Knowledge of insurance guidelines for all Commercial, Medicare, Medicare Advantage, TennCare, Federal Medicaid and Private Pay financial classes. Exceptional customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds. Ability to work well in a team environment and alone. Being able to triage priorities, delegate tasks if needed, handle conflict in a reasonable fashion and analyze and resolve claims issues and related problems. Strong written and verbal communication skills. Maintain patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Maintain a good understanding of the state, federal, and payer guidelines on billings, collections, refunds, and overpayments. Knowledge of the center's Policies and Procedures. Ability to maintain records and prepare reports and correspondence related to the position. Ability to work directly with upper leadership regarding claims issues and resolutions. Possess effective communication skills for phone contacts with insurance payers to resolve issues and to communicate effectively with others. COMPENSATION: Starting salary for this position is approximately $19.54/hr based on relevant experience and education. Schedule: Monday - Friday 8am - 5pm Travel : N/A Equipment/Technical Competency : Advanced use of computer system software, Excel, Outlook and Microsoft (word processing and spreadsheet application). QUALIFICATIONS - Reimbursement Specialist - Insurance Verification (UTMC Program) Experience: Extensive knowledge of insurance in relation to proper billing, follow-up and verification duties. Education / License : High school diploma or equivalent required. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 19.54-19.54 Hourly Wage PI73f2ce5-
Job Description Job Description Title: Billing Supervisor Employment Type: Permanent Compensation Range: $100,000 - $110,000 + 10% bonus Location: Irving, TX Work Schedule: Hybrid Industry: HVAC Services Company Overview A national team of experts driving HVAC innovation through a network of high-performing companies. The organization operates a shared services model that strengthens financial operations, systems, and controls across multiple operating entities while supporting long-term value creation. Position Summary The Billing Supervisor oversees the daily operations of the billing team to ensure accurate, timely, and compliant invoicing across operating companies. This position provides leadership, process oversight, and coaching to billing specialists while maintaining accountability for performance, internal controls, and system integrity within Microsoft Dynamics 365. The role requires a detail-oriented, proactive leader who drives billing accuracy, process standardization, and audit readiness while fostering collaboration and accountability. Key Responsibilities Supervise billing specialists, manage workload distribution, and oversee ticket queues, escalations, and disputes Monitor billing dashboards and validate system data accuracy Conduct audits of invoices, credit memos, and billing exceptions Maintain GAAP and SOX compliance and internal audit readiness Drive process standardization and automation within D365 workflows Identify and resolve process bottlenecks and support transformation initiatives Partner with Finance, Operations, and IT on system enhancements Oversee monthly billing reconciliations and approve close results Report on invoice accuracy, cycle time, rebills, and dispute metrics Align billing outputs with revenue recognition standards Lead billing training programs and support onboarding and cross-functional training Maintain documentation, procedures, and training materials Required Qualifications Associate's degree required 7+ years of billing or accounting experience 2+ years of supervisory or lead experience Experience in project-based, service, construction, or HVAC billing environments Experience with Microsoft Dynamics 365 F&O Knowledge of GAAP and SOX controls Strong proficiency in Microsoft Office Suite Preferred Qualifications Bachelor's degree in Accounting, Finance, or Business Experience with D365 CRM Power BI dashboard and reporting experience Experience with Avalara tax compliance Familiarity with lien filing and waiver processes Experience managing audit documentation and billing systems
11/12/2026
Full time
Job Description Job Description Title: Billing Supervisor Employment Type: Permanent Compensation Range: $100,000 - $110,000 + 10% bonus Location: Irving, TX Work Schedule: Hybrid Industry: HVAC Services Company Overview A national team of experts driving HVAC innovation through a network of high-performing companies. The organization operates a shared services model that strengthens financial operations, systems, and controls across multiple operating entities while supporting long-term value creation. Position Summary The Billing Supervisor oversees the daily operations of the billing team to ensure accurate, timely, and compliant invoicing across operating companies. This position provides leadership, process oversight, and coaching to billing specialists while maintaining accountability for performance, internal controls, and system integrity within Microsoft Dynamics 365. The role requires a detail-oriented, proactive leader who drives billing accuracy, process standardization, and audit readiness while fostering collaboration and accountability. Key Responsibilities Supervise billing specialists, manage workload distribution, and oversee ticket queues, escalations, and disputes Monitor billing dashboards and validate system data accuracy Conduct audits of invoices, credit memos, and billing exceptions Maintain GAAP and SOX compliance and internal audit readiness Drive process standardization and automation within D365 workflows Identify and resolve process bottlenecks and support transformation initiatives Partner with Finance, Operations, and IT on system enhancements Oversee monthly billing reconciliations and approve close results Report on invoice accuracy, cycle time, rebills, and dispute metrics Align billing outputs with revenue recognition standards Lead billing training programs and support onboarding and cross-functional training Maintain documentation, procedures, and training materials Required Qualifications Associate's degree required 7+ years of billing or accounting experience 2+ years of supervisory or lead experience Experience in project-based, service, construction, or HVAC billing environments Experience with Microsoft Dynamics 365 F&O Knowledge of GAAP and SOX controls Strong proficiency in Microsoft Office Suite Preferred Qualifications Bachelor's degree in Accounting, Finance, or Business Experience with D365 CRM Power BI dashboard and reporting experience Experience with Avalara tax compliance Familiarity with lien filing and waiver processes Experience managing audit documentation and billing systems
Job Description Job Description Title: User Acceptance Testing (UAT) Lead C Duration: 14 Months Location: Newark, DE - Hybrid (Candidates must be local to Newark, DE and be willing to go onsite to client offices three times per week) Interview: 2 interviews with Client - 1 virtual technical interview, and 1 onsite interview - must be local to Newark, DE. Required skills: Experience, etc.: 5 years of software testing and QA experience, 2 years leading UAT efforts for enterprise implementations, Salesforce implementation experience, experience supporting legacy mainframe-to-cloud modernization projects, strong test planning, defect management, and parallel testing experience, experience coordinating business SMEs and cross-functional teams, proficiency with Jira, Xray, Azure DevOps, Client ALM, or qTest, and strong stakeholder communication skills. Unemployment Insurance Tax or public sector experience is highly preferred. Job Description We are looking for a User Acceptance Testing (UAT) Lead to lead User Acceptance Testing strategy, planning, and execution for a large-scale Unemployment Insurance Tax modernization initiative, ensuring business, regulatory, and operational requirements are met prior to production deployment. This position will be a full-time contract and hybrid in Newark, DE . What You'll Do Define and own the overall UAT strategy, test approach, entry and exit criteria, and acceptance sign-off process for the Salesforce UI Tax platform Develop the UAT master plan, schedule, and resource model aligned to program release cycles Translate business requirements, legacy mainframe functionality, and Salesforce UI Tax configurations into testable acceptance criteria and test scenarios Establish traceability between legacy functionality, business requirements, user stories, and UAT test cases Lead development of UAT test scripts and scenarios covering employer registration, wage reporting, tax rate computation, benefit charging, delinquency and penalty processing, appeals, refunds, and correspondence Coordinate parallel testing and reconciliation between legacy mainframe outputs and Salesforce outputs to validate data conversion accuracy and calculation parity Collaborate with business analysts and subject matter experts to ensure testing accurately reflects business requirements and regulatory standards Manage defect triage, prioritization, tracking, and resolution activities in partnership with Salesforce development teams and mainframe subject matter experts Coordinate closely with project teams and vendor partners to support timely defect resolution and retesting activities Support compliance with applicable security, privacy, and regulatory requirements when testing sensitive financial and personally identifiable information Facilitate stakeholder meetings, testing workshops, status reviews, and readiness assessments Provide regular testing status updates, risk assessments, and go-live readiness recommendations to leadership and governance teams Support production readiness activities and obtain formal business sign-off for deployment What You'll Need Required: 5 years of experience in software testing and quality assurance 2 years of experience leading User Acceptance Testing efforts for enterprise implementations 2 years of experience with Salesforce implementations including Salesforce, Salesforce Public Sector Solutions, Salesforce Government Cloud, or related platforms Experience supporting legacy mainframe to cloud or CRM modernization projects Experience with data conversion validation, reconciliation testing, and parallel testing activities Experience managing business subject matter expert testers across multiple departments or business units Experience coordinating cross-functional teams including business, quality assurance, development, and data conversion resources Proficiency with testing and defect management tools such as Jira, Xray, Azure DevOps, Client ALM, Micro Focus ALM, or qTest Strong analytical, troubleshooting, and problem-solving skills Excellent written and verbal communication skills Experience presenting project status and testing results to leadership and governance boards Bachelor's degree in Information Technology, Computer Science, Business, Public Administration, or a related field, or equivalent experience Experience working in consulting or professional services environments with evolving priorities and project requirements Preferred: Experience supporting state or public sector technology programs Knowledge of Unemployment Insurance Tax business processes including employer registration, wage reporting, contribution calculations, tax rate determination, benefit charging, and appeals processing Salesforce certifications including Salesforce Administrator, Salesforce Business Analyst, or Salesforce Public Sector Solutions Specialist ISTQB, Certified Test Manager, or related testing certification Experience working within Agile or SAFe delivery methodologies Experience supporting Unemployment Insurance modernization, benefits modernization, Medicaid modernization, or similar government transformation programs
11/12/2026
Full time
Job Description Job Description Title: User Acceptance Testing (UAT) Lead C Duration: 14 Months Location: Newark, DE - Hybrid (Candidates must be local to Newark, DE and be willing to go onsite to client offices three times per week) Interview: 2 interviews with Client - 1 virtual technical interview, and 1 onsite interview - must be local to Newark, DE. Required skills: Experience, etc.: 5 years of software testing and QA experience, 2 years leading UAT efforts for enterprise implementations, Salesforce implementation experience, experience supporting legacy mainframe-to-cloud modernization projects, strong test planning, defect management, and parallel testing experience, experience coordinating business SMEs and cross-functional teams, proficiency with Jira, Xray, Azure DevOps, Client ALM, or qTest, and strong stakeholder communication skills. Unemployment Insurance Tax or public sector experience is highly preferred. Job Description We are looking for a User Acceptance Testing (UAT) Lead to lead User Acceptance Testing strategy, planning, and execution for a large-scale Unemployment Insurance Tax modernization initiative, ensuring business, regulatory, and operational requirements are met prior to production deployment. This position will be a full-time contract and hybrid in Newark, DE . What You'll Do Define and own the overall UAT strategy, test approach, entry and exit criteria, and acceptance sign-off process for the Salesforce UI Tax platform Develop the UAT master plan, schedule, and resource model aligned to program release cycles Translate business requirements, legacy mainframe functionality, and Salesforce UI Tax configurations into testable acceptance criteria and test scenarios Establish traceability between legacy functionality, business requirements, user stories, and UAT test cases Lead development of UAT test scripts and scenarios covering employer registration, wage reporting, tax rate computation, benefit charging, delinquency and penalty processing, appeals, refunds, and correspondence Coordinate parallel testing and reconciliation between legacy mainframe outputs and Salesforce outputs to validate data conversion accuracy and calculation parity Collaborate with business analysts and subject matter experts to ensure testing accurately reflects business requirements and regulatory standards Manage defect triage, prioritization, tracking, and resolution activities in partnership with Salesforce development teams and mainframe subject matter experts Coordinate closely with project teams and vendor partners to support timely defect resolution and retesting activities Support compliance with applicable security, privacy, and regulatory requirements when testing sensitive financial and personally identifiable information Facilitate stakeholder meetings, testing workshops, status reviews, and readiness assessments Provide regular testing status updates, risk assessments, and go-live readiness recommendations to leadership and governance teams Support production readiness activities and obtain formal business sign-off for deployment What You'll Need Required: 5 years of experience in software testing and quality assurance 2 years of experience leading User Acceptance Testing efforts for enterprise implementations 2 years of experience with Salesforce implementations including Salesforce, Salesforce Public Sector Solutions, Salesforce Government Cloud, or related platforms Experience supporting legacy mainframe to cloud or CRM modernization projects Experience with data conversion validation, reconciliation testing, and parallel testing activities Experience managing business subject matter expert testers across multiple departments or business units Experience coordinating cross-functional teams including business, quality assurance, development, and data conversion resources Proficiency with testing and defect management tools such as Jira, Xray, Azure DevOps, Client ALM, Micro Focus ALM, or qTest Strong analytical, troubleshooting, and problem-solving skills Excellent written and verbal communication skills Experience presenting project status and testing results to leadership and governance boards Bachelor's degree in Information Technology, Computer Science, Business, Public Administration, or a related field, or equivalent experience Experience working in consulting or professional services environments with evolving priorities and project requirements Preferred: Experience supporting state or public sector technology programs Knowledge of Unemployment Insurance Tax business processes including employer registration, wage reporting, contribution calculations, tax rate determination, benefit charging, and appeals processing Salesforce certifications including Salesforce Administrator, Salesforce Business Analyst, or Salesforce Public Sector Solutions Specialist ISTQB, Certified Test Manager, or related testing certification Experience working within Agile or SAFe delivery methodologies Experience supporting Unemployment Insurance modernization, benefits modernization, Medicaid modernization, or similar government transformation programs
Job Description Job Description About the Role Are you ready to make a meaningful impact with a company that values ownership, innovation, and service? At Cogent, a 100% employee-owned company, we provide creative and innovative fluid processing solutions that power essential infrastructure across the Midwest. We are seeking a detail-oriented and technically savvy Financial Planning & Reporting Specialist to support our finance team. In this role, you will play a vital part in delivering accurate financial data, insightful analysis, and robust reporting to support strategic decision-making. You won't just be crunching numbers; you'll be contributing to the financial health and long-term success of our organization. This position will work on-site at our Riverside, Missouri location. What You'll Do As a Financial Planning & Reporting Specialist, your focus will be on driving financial clarity through precise data analysis, automated reporting, and proactive communication. Key Responsibilities: Prepare, analyze, and present timely monthly, quarterly, and annual financial reports. Conduct business case analysis to support strategic initiatives and capital investment decisions. Prepare board-level materials and executive presentations, translating complex financial data into actionable insights for leadership. Develop and maintain the company's rolling 12-month budget and planning model, ensuring accuracy and alignment with strategic goals. Develop and maintain automated financial reporting dashboards and models to track key performance indicators (KPIs). Collaborate with cross-functional departments to provide variance analysis and operational insights. Identify process improvements within financial reporting systems to drive efficiency. Maintain documentation and data integrity for financial systems and reporting tools. Protect operations by keeping financial information and strategic plans confidential. Skills & Qualifications Required: Bachelor's degree in Finance, Accounting, or a related field. Strong understanding of data structures and relational databases, including the ability to understand how data is organized. Ability to work with and manipulate data from multiple systems, including experience working with ERP databases and complex data structures. Strong organizational skills with exceptional attention to detail and ability to meet strict deadlines. Advanced proficiency in Microsoft Excel (financial modeling, pivot tables, VLOOKUPs) and PowerPoint; familiarity with ERP systems. Proven ability to build executive-level presentations and board-ready materials. Demonstrated experience in developing and maintaining rolling budget/planning models. Analytical thinker with the ability to interpret complex data sets and perform business case analysis. Excellent communication skills with the ability to present technical financial data to non-financial stakeholders. Self-starter who thrives in a fast-paced, team-driven environment. Collaborative mindset with a focus on process improvement. Preferred: Experience in financial analysis, corporate reporting, or general accounting. Familiarity with financial reporting software (BI tools, etc.). Experience in industrial or manufacturing project environments. Interest in or experience with leveraging AI tools for financial reporting and process automation. Why Work With Us? Cogent is a growing organization with a long-term focus on delivering engineered solutions, equipment sales, repair services, installation, and proactive system support. We are driven by a mission to minimize customer downtime, improve system efficiency, and deliver the best long-term value. At Cogent, you're not just an employee-you're an owner. Our employee stock ownership plan (ESOP) empowers every team member to think and act like a business partner. Your contributions matter here. We Offer: Employee Ownership (ESOP) - Share in our success 401(k) with Company Match Profit-Sharing Bonuses Medical, Dental, Vision & Life Insurance Generous PTO, Paid Holidays & Volunteer Time Off Career Development & Advancement Opportunities A Collaborative Culture that Values Innovation and Accountability Make Your Mark with Cogent This is more than just a reporting role-it's a chance to grow your financial career, collaborate with a high-performing team, and contribute to industries that keep our communities running. Join a company that invests in you, values your input, and celebrates shared success. Apply today and help us build something exceptional - together!
11/11/2026
Full time
Job Description Job Description About the Role Are you ready to make a meaningful impact with a company that values ownership, innovation, and service? At Cogent, a 100% employee-owned company, we provide creative and innovative fluid processing solutions that power essential infrastructure across the Midwest. We are seeking a detail-oriented and technically savvy Financial Planning & Reporting Specialist to support our finance team. In this role, you will play a vital part in delivering accurate financial data, insightful analysis, and robust reporting to support strategic decision-making. You won't just be crunching numbers; you'll be contributing to the financial health and long-term success of our organization. This position will work on-site at our Riverside, Missouri location. What You'll Do As a Financial Planning & Reporting Specialist, your focus will be on driving financial clarity through precise data analysis, automated reporting, and proactive communication. Key Responsibilities: Prepare, analyze, and present timely monthly, quarterly, and annual financial reports. Conduct business case analysis to support strategic initiatives and capital investment decisions. Prepare board-level materials and executive presentations, translating complex financial data into actionable insights for leadership. Develop and maintain the company's rolling 12-month budget and planning model, ensuring accuracy and alignment with strategic goals. Develop and maintain automated financial reporting dashboards and models to track key performance indicators (KPIs). Collaborate with cross-functional departments to provide variance analysis and operational insights. Identify process improvements within financial reporting systems to drive efficiency. Maintain documentation and data integrity for financial systems and reporting tools. Protect operations by keeping financial information and strategic plans confidential. Skills & Qualifications Required: Bachelor's degree in Finance, Accounting, or a related field. Strong understanding of data structures and relational databases, including the ability to understand how data is organized. Ability to work with and manipulate data from multiple systems, including experience working with ERP databases and complex data structures. Strong organizational skills with exceptional attention to detail and ability to meet strict deadlines. Advanced proficiency in Microsoft Excel (financial modeling, pivot tables, VLOOKUPs) and PowerPoint; familiarity with ERP systems. Proven ability to build executive-level presentations and board-ready materials. Demonstrated experience in developing and maintaining rolling budget/planning models. Analytical thinker with the ability to interpret complex data sets and perform business case analysis. Excellent communication skills with the ability to present technical financial data to non-financial stakeholders. Self-starter who thrives in a fast-paced, team-driven environment. Collaborative mindset with a focus on process improvement. Preferred: Experience in financial analysis, corporate reporting, or general accounting. Familiarity with financial reporting software (BI tools, etc.). Experience in industrial or manufacturing project environments. Interest in or experience with leveraging AI tools for financial reporting and process automation. Why Work With Us? Cogent is a growing organization with a long-term focus on delivering engineered solutions, equipment sales, repair services, installation, and proactive system support. We are driven by a mission to minimize customer downtime, improve system efficiency, and deliver the best long-term value. At Cogent, you're not just an employee-you're an owner. Our employee stock ownership plan (ESOP) empowers every team member to think and act like a business partner. Your contributions matter here. We Offer: Employee Ownership (ESOP) - Share in our success 401(k) with Company Match Profit-Sharing Bonuses Medical, Dental, Vision & Life Insurance Generous PTO, Paid Holidays & Volunteer Time Off Career Development & Advancement Opportunities A Collaborative Culture that Values Innovation and Accountability Make Your Mark with Cogent This is more than just a reporting role-it's a chance to grow your financial career, collaborate with a high-performing team, and contribute to industries that keep our communities running. Join a company that invests in you, values your input, and celebrates shared success. Apply today and help us build something exceptional - together!
This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform. You will help develop its Rust backend, creating financial technology where precision, quality and scalability matter, while working closely with engineers in Fort Lauderdale and Zurich. These 3 roles are among the first engineering roles at our new Fort Lauderdale development center, offering significant scope for ownership as the team grows. You will work directly with clients, see how your solutions are used and bring those insights back into the product. The role includes onboarding with the Zurich team, collaborative mornings and productive afternoons, with regular travel to Switzerland and occasional travel to client sites. Our stack Rust with Tokio and the AWS SDK for Rust. Serverless-first on AWS, using Lambda, DynamoDB, SQS and S3, with GitHub Actions for CI/CD. Clients integrate through our APIs and the Model Context Protocol (MCP). We do not run containers. Useful domain experience Depending on the role, relevant experience may include wealth and asset management, discretionary portfolio management, investment performance and attribution, portfolio valuation and rebalancing, benchmarks and fees, or US investment taxation, including tax lots, cost basis, holding periods, wash sales, corporate actions, withholding and tax reporting. What you'll do: Design, develop and test Rust backend services for complex financial products, with a focus on accuracy, scalability and reliability. Translate complex financial rules and mathematical concepts into precise, efficient and testable software, accounting for numerical precision and edge cases. Build scalable solutions using historized, non-relational data models and asynchronous, event-driven architectures. Contribute to technical specifications, design discussions and code reviews, using AI coding agents while maintaining rigorous review standards and accountability. Own features through the development lifecycle, from implementation and automated testing to deployment and monitoring, working alongside Platform and SRE engineers. Work directly with clients and domain specialists to analyse product questions, solve problems and bring insights back into product development. Qualifications Strong programming foundations in a statically typed language such as Rust, C++, Java, Scala, Kotlin, C#, Go or TypeScript. Master's degree or PhD in computer science, mathematics, physics or a related quantitative field. Strong modelling skills, including experience or understanding of historized data, effective dating, immutability and audit trails. Strong analytical ability and intellectual curiosity, with the ability to quickly learn new technologies and complex financial domains. Clear and confident communication skills, with the ability to explain technical concepts effectively to both technical and business audiences. Ability to work independently within a distributed team and travel to Switzerland and client sites when required. It would be a real bonus if you have: Production Rust experience, or experience with another systems/strongly typed language such as C++, Haskell, OCaml or Scala. Experience in wealth or asset management technology, including investment performance, portfolio construction/rebalancing, or tax, accounting and other rule-heavy financial software. Experience with AWS serverless and event-driven architecture, particularly Lambda, DynamoDB, SQS, S3 and API Gateway, or related distributed-systems technologies. Experience with AI-assisted engineering, client-facing product development, research or open-source software. Additional Information This role includes onboarding with the existing team in Zurich, regular travel to Switzerland and occasional travel to client sites. We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
11/11/2026
Full time
This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform. You will help develop its Rust backend, creating financial technology where precision, quality and scalability matter, while working closely with engineers in Fort Lauderdale and Zurich. These 3 roles are among the first engineering roles at our new Fort Lauderdale development center, offering significant scope for ownership as the team grows. You will work directly with clients, see how your solutions are used and bring those insights back into the product. The role includes onboarding with the Zurich team, collaborative mornings and productive afternoons, with regular travel to Switzerland and occasional travel to client sites. Our stack Rust with Tokio and the AWS SDK for Rust. Serverless-first on AWS, using Lambda, DynamoDB, SQS and S3, with GitHub Actions for CI/CD. Clients integrate through our APIs and the Model Context Protocol (MCP). We do not run containers. Useful domain experience Depending on the role, relevant experience may include wealth and asset management, discretionary portfolio management, investment performance and attribution, portfolio valuation and rebalancing, benchmarks and fees, or US investment taxation, including tax lots, cost basis, holding periods, wash sales, corporate actions, withholding and tax reporting. What you'll do: Design, develop and test Rust backend services for complex financial products, with a focus on accuracy, scalability and reliability. Translate complex financial rules and mathematical concepts into precise, efficient and testable software, accounting for numerical precision and edge cases. Build scalable solutions using historized, non-relational data models and asynchronous, event-driven architectures. Contribute to technical specifications, design discussions and code reviews, using AI coding agents while maintaining rigorous review standards and accountability. Own features through the development lifecycle, from implementation and automated testing to deployment and monitoring, working alongside Platform and SRE engineers. Work directly with clients and domain specialists to analyse product questions, solve problems and bring insights back into product development. Qualifications Strong programming foundations in a statically typed language such as Rust, C++, Java, Scala, Kotlin, C#, Go or TypeScript. Master's degree or PhD in computer science, mathematics, physics or a related quantitative field. Strong modelling skills, including experience or understanding of historized data, effective dating, immutability and audit trails. Strong analytical ability and intellectual curiosity, with the ability to quickly learn new technologies and complex financial domains. Clear and confident communication skills, with the ability to explain technical concepts effectively to both technical and business audiences. Ability to work independently within a distributed team and travel to Switzerland and client sites when required. It would be a real bonus if you have: Production Rust experience, or experience with another systems/strongly typed language such as C++, Haskell, OCaml or Scala. Experience in wealth or asset management technology, including investment performance, portfolio construction/rebalancing, or tax, accounting and other rule-heavy financial software. Experience with AWS serverless and event-driven architecture, particularly Lambda, DynamoDB, SQS, S3 and API Gateway, or related distributed-systems technologies. Experience with AI-assisted engineering, client-facing product development, research or open-source software. Additional Information This role includes onboarding with the existing team in Zurich, regular travel to Switzerland and occasional travel to client sites. We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
Position Description: The Collections & Reporting Specialist provides administrative, operational and analytical support across multiple business divisions. This position is responsible for assisting with collection activities, monitoring outstanding accounts, maintaining accurate records, and supporting reporting and business analysis needs across all divisions. The ideal candidate is detail-oriented, organized, analytical and able to manage multiple priorities while working collaboratively with various departments. Daily Workload Collections: approximately 6 to 7 hours per day, across multiple business divisions. Reporting: approximately 1 to 2 hours per day, across all divisions as needed. Administrative support: as needed. Collections Support Provide collections support across multiple business divisions. Monitor outstanding AR balances and follow up on past-due accounts. Contact customers regarding outstanding invoices, payment status and account discrepancies. Research and resolve payment issues, short payments and discrepancies. Maintain accurate collection notes, account records and documentation. Coordinate with internal departments on billing, invoicing and payment issues. Escalate delinquent accounts and unresolved matters as appropriate. Assist with collection reporting and monitoring of aging balances. Reporting & Business Analysis Support Provide reporting support across all divisions. Prepare and distribute recurring and ad hoc reports, including collections, AR and operational performance. Gather, organize and analyze data to identify trends and discrepancies. Track KPIs, collection activity and outstanding balances. Validate data accuracy. Support management with special projects and data requests. Identify reporting and process improvements. Administrative & Cross-Functional Support Provide general administrative and analytical support to finance and operations. Collaborate across divisions, maintain organized records and assist with process improvements. Qualifications & Skills Experience in collections, AR, accounting or administrative support preferred. Strong analytical, organizational and problem-solving skills. Proficiency in Excel and Microsoft Office. Experience preparing reports with financial or operational data. Strong attention to detail and written and verbal communication. Ability to manage multiple priorities and work independently and cross-functionally. Experience with ERP or financial reporting tools is a plus. About the Company For nearly 40 years, The Custom Companies, Inc. has set the standard in full-service logistics, providing tailored solutions including Less Than Truckload (LTL), Ground & Air Expedited Services, Full/Partial Truckload, Specialized Services, and Warehousing. Backed by decades of experience and direct access to transportation assets, we deliver smarter, faster, and more reliable solutions - earning the trust of clients nationwide. What We Offer Competitive Salary Comprehensive Benefits Package: Including health, vision, and dental coverage to keep you and your family covered. 401(k) with Immediate Vesting & Company Match - Start building your future from day one. Generous Time Off: Enjoy PTO, holidays, and an extra day off for your birthday - because your special day matters. Diversity & Inclusion At The Custom Companies, Inc., diversity, equity, and inclusion are at the core of who we are. As a 100% Veteran-owned and Equal Opportunity Employer, we are proud to foster an environment where everyone feels valued, respected, and empowered to succeed. We believe that diverse backgrounds and perspectives drive innovation and excellence, and we welcome talented individuals from all walks of life to join our team. Compensation details: 0 Hourly Wage PI5293f7d7a6-
11/11/2026
Full time
Position Description: The Collections & Reporting Specialist provides administrative, operational and analytical support across multiple business divisions. This position is responsible for assisting with collection activities, monitoring outstanding accounts, maintaining accurate records, and supporting reporting and business analysis needs across all divisions. The ideal candidate is detail-oriented, organized, analytical and able to manage multiple priorities while working collaboratively with various departments. Daily Workload Collections: approximately 6 to 7 hours per day, across multiple business divisions. Reporting: approximately 1 to 2 hours per day, across all divisions as needed. Administrative support: as needed. Collections Support Provide collections support across multiple business divisions. Monitor outstanding AR balances and follow up on past-due accounts. Contact customers regarding outstanding invoices, payment status and account discrepancies. Research and resolve payment issues, short payments and discrepancies. Maintain accurate collection notes, account records and documentation. Coordinate with internal departments on billing, invoicing and payment issues. Escalate delinquent accounts and unresolved matters as appropriate. Assist with collection reporting and monitoring of aging balances. Reporting & Business Analysis Support Provide reporting support across all divisions. Prepare and distribute recurring and ad hoc reports, including collections, AR and operational performance. Gather, organize and analyze data to identify trends and discrepancies. Track KPIs, collection activity and outstanding balances. Validate data accuracy. Support management with special projects and data requests. Identify reporting and process improvements. Administrative & Cross-Functional Support Provide general administrative and analytical support to finance and operations. Collaborate across divisions, maintain organized records and assist with process improvements. Qualifications & Skills Experience in collections, AR, accounting or administrative support preferred. Strong analytical, organizational and problem-solving skills. Proficiency in Excel and Microsoft Office. Experience preparing reports with financial or operational data. Strong attention to detail and written and verbal communication. Ability to manage multiple priorities and work independently and cross-functionally. Experience with ERP or financial reporting tools is a plus. About the Company For nearly 40 years, The Custom Companies, Inc. has set the standard in full-service logistics, providing tailored solutions including Less Than Truckload (LTL), Ground & Air Expedited Services, Full/Partial Truckload, Specialized Services, and Warehousing. Backed by decades of experience and direct access to transportation assets, we deliver smarter, faster, and more reliable solutions - earning the trust of clients nationwide. What We Offer Competitive Salary Comprehensive Benefits Package: Including health, vision, and dental coverage to keep you and your family covered. 401(k) with Immediate Vesting & Company Match - Start building your future from day one. Generous Time Off: Enjoy PTO, holidays, and an extra day off for your birthday - because your special day matters. Diversity & Inclusion At The Custom Companies, Inc., diversity, equity, and inclusion are at the core of who we are. As a 100% Veteran-owned and Equal Opportunity Employer, we are proud to foster an environment where everyone feels valued, respected, and empowered to succeed. We believe that diverse backgrounds and perspectives drive innovation and excellence, and we welcome talented individuals from all walks of life to join our team. Compensation details: 0 Hourly Wage PI5293f7d7a6-
Position Description: The Collections & Reporting Specialist provides administrative, operational and analytical support across multiple business divisions. This position is responsible for assisting with collection activities, monitoring outstanding accounts, maintaining accurate records, and supporting reporting and business analysis needs across all divisions. The ideal candidate is detail-oriented, organized, analytical and able to manage multiple priorities while working collaboratively with various departments. Daily Workload Collections: approximately 6 to 7 hours per day, across multiple business divisions. Reporting: approximately 1 to 2 hours per day, across all divisions as needed. Administrative support: as needed. Collections Support Provide collections support across multiple business divisions. Monitor outstanding AR balances and follow up on past-due accounts. Contact customers regarding outstanding invoices, payment status and account discrepancies. Research and resolve payment issues, short payments and discrepancies. Maintain accurate collection notes, account records and documentation. Coordinate with internal departments on billing, invoicing and payment issues. Escalate delinquent accounts and unresolved matters as appropriate. Assist with collection reporting and monitoring of aging balances. Reporting & Business Analysis Support Provide reporting support across all divisions. Prepare and distribute recurring and ad hoc reports, including collections, AR and operational performance. Gather, organize and analyze data to identify trends and discrepancies. Track KPIs, collection activity and outstanding balances. Validate data accuracy. Support management with special projects and data requests. Identify reporting and process improvements. Administrative & Cross-Functional Support Provide general administrative and analytical support to finance and operations. Collaborate across divisions, maintain organized records and assist with process improvements. Qualifications & Skills Experience in collections, AR, accounting or administrative support preferred. Strong analytical, organizational and problem-solving skills. Proficiency in Excel and Microsoft Office. Experience preparing reports with financial or operational data. Strong attention to detail and written and verbal communication. Ability to manage multiple priorities and work independently and cross-functionally. Experience with ERP or financial reporting tools is a plus. About the Company For nearly 40 years, The Custom Companies, Inc. has set the standard in full-service logistics, providing tailored solutions including Less Than Truckload (LTL), Ground & Air Expedited Services, Full/Partial Truckload, Specialized Services, and Warehousing. Backed by decades of experience and direct access to transportation assets, we deliver smarter, faster, and more reliable solutions - earning the trust of clients nationwide. What We Offer Competitive Salary Comprehensive Benefits Package: Including health, vision, and dental coverage to keep you and your family covered. 401(k) with Immediate Vesting & Company Match - Start building your future from day one. Generous Time Off: Enjoy PTO, holidays, and an extra day off for your birthday - because your special day matters. Diversity & Inclusion At The Custom Companies, Inc., diversity, equity, and inclusion are at the core of who we are. As a 100% Veteran-owned and Equal Opportunity Employer, we are proud to foster an environment where everyone feels valued, respected, and empowered to succeed. We believe that diverse backgrounds and perspectives drive innovation and excellence, and we welcome talented individuals from all walks of life to join our team. Compensation details: 0 Hourly Wage PI5293f7d7a6-
11/11/2026
Full time
Position Description: The Collections & Reporting Specialist provides administrative, operational and analytical support across multiple business divisions. This position is responsible for assisting with collection activities, monitoring outstanding accounts, maintaining accurate records, and supporting reporting and business analysis needs across all divisions. The ideal candidate is detail-oriented, organized, analytical and able to manage multiple priorities while working collaboratively with various departments. Daily Workload Collections: approximately 6 to 7 hours per day, across multiple business divisions. Reporting: approximately 1 to 2 hours per day, across all divisions as needed. Administrative support: as needed. Collections Support Provide collections support across multiple business divisions. Monitor outstanding AR balances and follow up on past-due accounts. Contact customers regarding outstanding invoices, payment status and account discrepancies. Research and resolve payment issues, short payments and discrepancies. Maintain accurate collection notes, account records and documentation. Coordinate with internal departments on billing, invoicing and payment issues. Escalate delinquent accounts and unresolved matters as appropriate. Assist with collection reporting and monitoring of aging balances. Reporting & Business Analysis Support Provide reporting support across all divisions. Prepare and distribute recurring and ad hoc reports, including collections, AR and operational performance. Gather, organize and analyze data to identify trends and discrepancies. Track KPIs, collection activity and outstanding balances. Validate data accuracy. Support management with special projects and data requests. Identify reporting and process improvements. Administrative & Cross-Functional Support Provide general administrative and analytical support to finance and operations. Collaborate across divisions, maintain organized records and assist with process improvements. Qualifications & Skills Experience in collections, AR, accounting or administrative support preferred. Strong analytical, organizational and problem-solving skills. Proficiency in Excel and Microsoft Office. Experience preparing reports with financial or operational data. Strong attention to detail and written and verbal communication. Ability to manage multiple priorities and work independently and cross-functionally. Experience with ERP or financial reporting tools is a plus. About the Company For nearly 40 years, The Custom Companies, Inc. has set the standard in full-service logistics, providing tailored solutions including Less Than Truckload (LTL), Ground & Air Expedited Services, Full/Partial Truckload, Specialized Services, and Warehousing. Backed by decades of experience and direct access to transportation assets, we deliver smarter, faster, and more reliable solutions - earning the trust of clients nationwide. What We Offer Competitive Salary Comprehensive Benefits Package: Including health, vision, and dental coverage to keep you and your family covered. 401(k) with Immediate Vesting & Company Match - Start building your future from day one. Generous Time Off: Enjoy PTO, holidays, and an extra day off for your birthday - because your special day matters. Diversity & Inclusion At The Custom Companies, Inc., diversity, equity, and inclusion are at the core of who we are. As a 100% Veteran-owned and Equal Opportunity Employer, we are proud to foster an environment where everyone feels valued, respected, and empowered to succeed. We believe that diverse backgrounds and perspectives drive innovation and excellence, and we welcome talented individuals from all walks of life to join our team. Compensation details: 0 Hourly Wage PI5293f7d7a6-
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Health Plan is currently hiring a Senior Pharmacy Financial & Analytics Analyst - Remote! Status: Full-time, permanent position (40 hours) Work hours: 8am to 5pm ET, M-F; CT if applicable Location: Remote are opportunities available in the following states: Virginia, North Carolina, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview The Senior Pharmacy Performance Specialist acts as a liaison between Finance, Analytics, IT and Pharmacy. This position will focus on understanding data content and the business logic behind all data transformation for reporting. This person is responsible for developing expertise in the data and systems leveraged internally and externally for the Pharmacy Department. This position offers the opportunity to work across all lines of business and collaborate with stakeholders in numerous teams. Additionally, the person is responsible for gathering requirements, performing analysis, supporting the development and testing of processes, and understanding and documenting the applications, data and associated technologies for the Pharmacy Department. Education Bachelor's degreeREQUIRED Certification/License: None required Experience Database Management- 2 years REQUIRED Data Analysis - 2 years REQUIRED Managed Care - 2 years REQUIRED Experience in Pharmacy, PBM REQUIRED Experience with SQL (Intermediate-Advanced) - Writing queries from scratch preferred Experience working with datasets, including understanding table relationships, joins, and data flow across systems preferred Experience with Databricks experience - Data engineering / big data platform preferred Experience with Excel (Intermediate-Advanced) - Data manipulation, analysis, and reporting (e.g., formulas, pivot tables) preferred Demonstrated ability to work independently, take initiative, and resolve problems using available resources preferred Talroo-Health Plan We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $100,817.60 - $149,656.00 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
11/10/2026
Full time
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Health Plan is currently hiring a Senior Pharmacy Financial & Analytics Analyst - Remote! Status: Full-time, permanent position (40 hours) Work hours: 8am to 5pm ET, M-F; CT if applicable Location: Remote are opportunities available in the following states: Virginia, North Carolina, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview The Senior Pharmacy Performance Specialist acts as a liaison between Finance, Analytics, IT and Pharmacy. This position will focus on understanding data content and the business logic behind all data transformation for reporting. This person is responsible for developing expertise in the data and systems leveraged internally and externally for the Pharmacy Department. This position offers the opportunity to work across all lines of business and collaborate with stakeholders in numerous teams. Additionally, the person is responsible for gathering requirements, performing analysis, supporting the development and testing of processes, and understanding and documenting the applications, data and associated technologies for the Pharmacy Department. Education Bachelor's degreeREQUIRED Certification/License: None required Experience Database Management- 2 years REQUIRED Data Analysis - 2 years REQUIRED Managed Care - 2 years REQUIRED Experience in Pharmacy, PBM REQUIRED Experience with SQL (Intermediate-Advanced) - Writing queries from scratch preferred Experience working with datasets, including understanding table relationships, joins, and data flow across systems preferred Experience with Databricks experience - Data engineering / big data platform preferred Experience with Excel (Intermediate-Advanced) - Data manipulation, analysis, and reporting (e.g., formulas, pivot tables) preferred Demonstrated ability to work independently, take initiative, and resolve problems using available resources preferred Talroo-Health Plan We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $100,817.60 - $149,656.00 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Job Description Job Description Company Description At National Vision we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. National Vision is one of the largest optical retail companies in the United States with over 1,200 stores. We operate four retail brands: America's Best Contacts & Eyeglasses, Eyeglass World, and Vista Optical inside select Fred Meyer stores and on select military bases. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality. We are hiring for a eCommerce Experience Specialist to join our growing team! Job Description An eCommerce Experience Specialist focuses on optimizing the online shopping experience to drive sales, improve customer satisfaction, and enhance brand loyalty. Their role combines user experience (UX) design, data analysis, digital marketing, and business strategy. The role is accountable for driving incremental sales through optimization of online marketing campaigns and incremental digital enhancements to the customer journey. What Would You Do? The Specifics. Customer Journey Optimization - Analyze and refine the entire shopping journey, from product discovery to checkout, to make it as seamless and intuitive as possible. User Experience (UX) & UI Strategy - Collaborate with the Digital Product managers, designers and developers to create user-friendly interfaces that improve navigation, product presentation, and overall usability. Personalization & Customer Segmentation - Leverage Adobe tools, Google Analytics, and AI-driven insights to tailor content, product recommendations, and marketing messages based on customer behavior. Conversion Rate Optimization (CRO) - Conduct A/B testing, analyze customer behavior, and implement changes that increase conversion rates and reduce shopping path abandonment. Omnichannel Strategy - Partner on cross-functional projects to ensure a consistent experience across all digital touchpoints (website, mobile app, social media, and in-store digital experiences). Data Analysis & Insights - Track and analyze key performance indicators (KPIs) including purchases, bounce rate, average order value, and net promoter score to make data-driven decisions. Collaboration with Marketing & Development Teams - Work closely with digital marketing teams to optimize campaigns, SEO, and paid media, and with developers to improve website functionality. Customer Feedback & Testing - Gather user feedback through surveys, usability testing, and heatmaps to continually refine the shopping experience. Emerging Technology Integration - Explore and implement new technologies such as AI-powered chatbots, AR/VR shopping experiences, and voice commerce to stay ahead of trends. Qualifications Work Experience 2-4 years of e-commerce and digital customer experience (Required) Experience solving complex customer shopping experience problems and delivering eCommerce sales through online shopping enhancements and strategies. (Required) Education Four year college degree or equivalent experience. (Required) Master's Degree (Preferred) Additional Skills Attention to detail, tech savvy, and experience taking responsibility for data-led decisions to deliver results. (Required) Lean-agile experience with ability to quickly shift priorities and multi-task in a fast-paced retail environment. (Required) Proven ability to manage multiple tasks in a deadline driven organization. (Required) Passion for continuous improvement and growth of the customer experience. (Required) Strong project coordination skills: experience working with cross-functional teams, taking ownership of deliverables, delivering results and meeting tight deadlines. (Required) Proven success with data, analytics, reporting and marketing. (Required) Advanced knowledge of customer insights and experience with website analytical tools and digital experience platforms. (Required) Additional Information Taking Care of our People! We understand the importance of financial health and security, and because of that, we provide competitive compensation to all associates. We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs and access to educational courses and pride ourselves on the ever-increasing amount of promotions from within. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
11/10/2026
Full time
Job Description Job Description Company Description At National Vision we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. National Vision is one of the largest optical retail companies in the United States with over 1,200 stores. We operate four retail brands: America's Best Contacts & Eyeglasses, Eyeglass World, and Vista Optical inside select Fred Meyer stores and on select military bases. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality. We are hiring for a eCommerce Experience Specialist to join our growing team! Job Description An eCommerce Experience Specialist focuses on optimizing the online shopping experience to drive sales, improve customer satisfaction, and enhance brand loyalty. Their role combines user experience (UX) design, data analysis, digital marketing, and business strategy. The role is accountable for driving incremental sales through optimization of online marketing campaigns and incremental digital enhancements to the customer journey. What Would You Do? The Specifics. Customer Journey Optimization - Analyze and refine the entire shopping journey, from product discovery to checkout, to make it as seamless and intuitive as possible. User Experience (UX) & UI Strategy - Collaborate with the Digital Product managers, designers and developers to create user-friendly interfaces that improve navigation, product presentation, and overall usability. Personalization & Customer Segmentation - Leverage Adobe tools, Google Analytics, and AI-driven insights to tailor content, product recommendations, and marketing messages based on customer behavior. Conversion Rate Optimization (CRO) - Conduct A/B testing, analyze customer behavior, and implement changes that increase conversion rates and reduce shopping path abandonment. Omnichannel Strategy - Partner on cross-functional projects to ensure a consistent experience across all digital touchpoints (website, mobile app, social media, and in-store digital experiences). Data Analysis & Insights - Track and analyze key performance indicators (KPIs) including purchases, bounce rate, average order value, and net promoter score to make data-driven decisions. Collaboration with Marketing & Development Teams - Work closely with digital marketing teams to optimize campaigns, SEO, and paid media, and with developers to improve website functionality. Customer Feedback & Testing - Gather user feedback through surveys, usability testing, and heatmaps to continually refine the shopping experience. Emerging Technology Integration - Explore and implement new technologies such as AI-powered chatbots, AR/VR shopping experiences, and voice commerce to stay ahead of trends. Qualifications Work Experience 2-4 years of e-commerce and digital customer experience (Required) Experience solving complex customer shopping experience problems and delivering eCommerce sales through online shopping enhancements and strategies. (Required) Education Four year college degree or equivalent experience. (Required) Master's Degree (Preferred) Additional Skills Attention to detail, tech savvy, and experience taking responsibility for data-led decisions to deliver results. (Required) Lean-agile experience with ability to quickly shift priorities and multi-task in a fast-paced retail environment. (Required) Proven ability to manage multiple tasks in a deadline driven organization. (Required) Passion for continuous improvement and growth of the customer experience. (Required) Strong project coordination skills: experience working with cross-functional teams, taking ownership of deliverables, delivering results and meeting tight deadlines. (Required) Proven success with data, analytics, reporting and marketing. (Required) Advanced knowledge of customer insights and experience with website analytical tools and digital experience platforms. (Required) Additional Information Taking Care of our People! We understand the importance of financial health and security, and because of that, we provide competitive compensation to all associates. We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs and access to educational courses and pride ourselves on the ever-increasing amount of promotions from within. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/09/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Job Description Job Description: Job Location: Adel, GA and Tampa, FLJob Type: Temporary ContractContract Duration: 8 to 10 WeeksWork Location: Primarily Onsite, with Travel RequiredReports To: Chief Financial Officer (CFO)About Southeast Steel Systems Southeast Steel Systems (SSS) is a growing manufacturer of steel building systems, serving customers through our operations in Tampa, Florida, and Adel, Georgia. Our companies, All Steel Buildings and Steel Building Systems, are committed to delivering quality products, dependable service, and operational excellence. As we continue to grow and improve our business systems, we are seeking an experienced NetSuite professional to support our ongoing ERP implementation and strengthen the processes that connect our manufacturing, inventory, sales, purchasing, and finance operations.Position Summary Southeast Steel Systems is seeking a highly experienced Contract NetSuite Systems Administrator / Project Specialist for an 8 to 10 week assignment supporting our ongoing NetSuite ERP implementation. This is a hands-on, senior-level contract opportunity for a NetSuite professional who can step into an active implementation, assess existing configurations, identify system and process gaps, troubleshoot technical and functional issues, and implement practical solutions. The ideal candidate will bring extensive NetSuite administration experience, strong manufacturing and financial process knowledge, and a proven ability to support ERP implementations from configuration through stabilization. This position will work closely with our CFO, internal operations and finance teams, and external NetSuite implementation partner, BlueCollar, to resolve outstanding issues and improve overall system functionality. The selected candidate must be comfortable working independently, taking ownership of assigned priorities, and delivering measurable results within a defined project timeline. This position requires significant travel between our Adel, Georgia, and Tampa, Florida, facilities, with the majority of onsite work taking place in Adel. All approved business travel expenses will be covered by the company. This is strictly a temporary contract engagement and is not a permanent employment opportunity.Essential Duties and ResponsibilitiesNetSuite System Administration Serve as a senior functional and technical resource for the company's NetSuite ERP environment. Review, maintain, troubleshoot, and optimize NetSuite configurations, workflows, and system functionality. Administer user accounts, roles, permissions, and access controls. Evaluate custom fields, custom records, forms, scripts, and workflows. Identify and resolve system errors, configuration issues, and transaction processing problems. Support SuiteFlow, SuiteScript, SuiteBuilder, and related NetSuite capabilities. Recommend improvements to system functionality, data integrity, and overall operational efficiency. Ensure system changes follow appropriate testing, validation, and approval processes. NetSuite Implementation and Project Support Provide hands-on support for the company's ongoing NetSuite implementation. Work directly with the CFO, department leadership, and BlueCollar to address outstanding implementation requirements. Review implementation progress and identify unresolved issues, configuration gaps, and system limitations. Establish and maintain priorities for assigned implementation tasks. Troubleshoot and resolve issues affecting manufacturing, inventory, purchasing, sales, and finance. Coordinate issue resolution with internal users and external implementation resources. Support system testing, process validation, and user acceptance testing (UAT). Provide project status updates, identify potential risks, and recommend corrective actions. Help stabilize the NetSuite environment and improve system reliability. NetSuite Functional Process Management Provide technical and functional support across the following business processes: Design to Build (D2B): Manufacturing setup, engineering data, assemblies, bills of materials, production workflows, and related system processes. Order to Cash (O2C): Sales order processing, order fulfillment, invoicing, customer transactions, and related accounting activity. Procure to Pay (P2P): Purchasing, purchase orders, receiving, vendor billing, inventory impact, and payment processes. Record to Report (R2R): General ledger transactions, financial reporting, reconciliations, accounting processes, and financial controls. Additional responsibilities include: Analyze transaction flows across departments to identify gaps, errors, and inefficiencies. Troubleshoot issues involving transaction processing and financial postings. Improve workflow consistency and reduce unnecessary manual processes. Ensure operational transactions flow accurately into financial reporting. Partner with department stakeholders to validate business processes and system requirements. Manufacturing and Inventory Management Support NetSuite manufacturing functionality, including assemblies, bills of materials (BOMs), and BOM revisions. Review and troubleshoot work orders, work order completions, and manufacturing transactions. Evaluate Work in Process (WIP) accounting and related inventory and general ledger postings. Support manufacturing routings, work centers, and production workflows. Investigate inventory discrepancies, costing issues, and incorrect transaction postings. Review inventory adjustments, transfers, receipts, and valuation processes. Ensure manufacturing transactions accurately reflect operational activity and financial results. Work with production, purchasing, inventory, and finance teams to resolve system and process issues. Item Master Management and Data Integrity Review and evaluate existing NetSuite item master data. Identify duplicate, incomplete, inconsistent, or incorrectly configured items. Establish or improve item naming conventions, item classifications, and data management standards. Support item master cleanup, corrections, and validation. Review inventory, non-inventory, and assembly item configurations. Recommend controls to prevent duplicate records and incorrect item creation. Ensure item master information supports purchasing, production, inventory management, and financial reporting. Data Migration, Mapping, and CSV Imports Support data mapping, migration, cleanup, and validation activities. Prepare, execute, and troubleshoot NetSuite CSV imports. Identify and resolve data inconsistencies, import errors, and mapping problems. Validate data accuracy and completeness following system updates and imports. Support corrections to existing data and transaction records. Document data processes and recommend improvements to data integrity controls. Reporting, Dashboards, and Saved Searches Create, modify, and troubleshoot NetSuite saved searches. Develop and improve dashboards and reports for finance, inventory, manufacturing, purchasing, and leadership. Evaluate existing reports to ensure accuracy and usefulness. Troubleshoot reporting inconsistencies and underlying data issues. Assist users with accessing accurate business and financial information. Document reporting logic and requirements as needed. Workflows, SuiteScript, and Technical Troubleshooting Review and troubleshoot existing SuiteFlow workflows and SuiteScript customizations. Identify and correct issues involving automation, custom fields, forms, and transaction workflows. Develop or modify workflows and scripts based on project needs and technical requirements. Evaluate existing customizations to determine whether they support business processes. Work with BlueCollar and other technical resources when advanced development or configuration support is required. Test system changes and validate results before deployment. Maintain documentation of technical modifications and corrective actions. Testing, Documentation, and User Support Perform functional and end-to-end process testing. Identify, document, and resolve configuration errors and transaction processing issues. Support user acceptance testing with department representatives. Develop or update process documentation, standard operating procedures, and user instructions. Provide hands-on troubleshooting and guidance to NetSuite users. Assist employees with understanding correct system processes and transaction requirements. Conduct targeted user training when needed. Document completed changes, outstanding issues, and recommended next steps. Transfer system knowledge to designated internal personnel before the contract concludes. Required QualificationsNetSuite Technical and Functional Experience Significant hands-on experience as a NetSuite Systems Administrator, NetSuite Functional Consultant, ERP Implementation Specialist, or similar position. Proven experience supporting NetSuite ERP implementations, optimization projects, or system stabilization initiatives. Strong functional understanding of D2B, O2C, P2P, and R2R processes. Direct experience configuring, administering, and troubleshooting NetSuite. Strong knowledge of NetSuite roles, permissions, workflows, saved searches, dashboards, and custom records. Experience with SuiteFlow and SuiteScript development, modification, or troubleshooting. Experience with data mapping, migration, CSV imports, and data cleanup. Ability to identify the root cause of complex system issues and implement effective solutions. Manufacturing and Financial Systems Experience Direct experience supporting NetSuite in a manufacturing environment. Strong knowledge of assemblies, BOMs, work orders, WIP, and manufacturing routings. Experience with inventory management, inventory costing, and manufacturing transaction processing. Understanding of how manufacturing and inventory transactions affect the general ledger . click apply for full job details
11/06/2026
Full time
Job Description Job Description: Job Location: Adel, GA and Tampa, FLJob Type: Temporary ContractContract Duration: 8 to 10 WeeksWork Location: Primarily Onsite, with Travel RequiredReports To: Chief Financial Officer (CFO)About Southeast Steel Systems Southeast Steel Systems (SSS) is a growing manufacturer of steel building systems, serving customers through our operations in Tampa, Florida, and Adel, Georgia. Our companies, All Steel Buildings and Steel Building Systems, are committed to delivering quality products, dependable service, and operational excellence. As we continue to grow and improve our business systems, we are seeking an experienced NetSuite professional to support our ongoing ERP implementation and strengthen the processes that connect our manufacturing, inventory, sales, purchasing, and finance operations.Position Summary Southeast Steel Systems is seeking a highly experienced Contract NetSuite Systems Administrator / Project Specialist for an 8 to 10 week assignment supporting our ongoing NetSuite ERP implementation. This is a hands-on, senior-level contract opportunity for a NetSuite professional who can step into an active implementation, assess existing configurations, identify system and process gaps, troubleshoot technical and functional issues, and implement practical solutions. The ideal candidate will bring extensive NetSuite administration experience, strong manufacturing and financial process knowledge, and a proven ability to support ERP implementations from configuration through stabilization. This position will work closely with our CFO, internal operations and finance teams, and external NetSuite implementation partner, BlueCollar, to resolve outstanding issues and improve overall system functionality. The selected candidate must be comfortable working independently, taking ownership of assigned priorities, and delivering measurable results within a defined project timeline. This position requires significant travel between our Adel, Georgia, and Tampa, Florida, facilities, with the majority of onsite work taking place in Adel. All approved business travel expenses will be covered by the company. This is strictly a temporary contract engagement and is not a permanent employment opportunity.Essential Duties and ResponsibilitiesNetSuite System Administration Serve as a senior functional and technical resource for the company's NetSuite ERP environment. Review, maintain, troubleshoot, and optimize NetSuite configurations, workflows, and system functionality. Administer user accounts, roles, permissions, and access controls. Evaluate custom fields, custom records, forms, scripts, and workflows. Identify and resolve system errors, configuration issues, and transaction processing problems. Support SuiteFlow, SuiteScript, SuiteBuilder, and related NetSuite capabilities. Recommend improvements to system functionality, data integrity, and overall operational efficiency. Ensure system changes follow appropriate testing, validation, and approval processes. NetSuite Implementation and Project Support Provide hands-on support for the company's ongoing NetSuite implementation. Work directly with the CFO, department leadership, and BlueCollar to address outstanding implementation requirements. Review implementation progress and identify unresolved issues, configuration gaps, and system limitations. Establish and maintain priorities for assigned implementation tasks. Troubleshoot and resolve issues affecting manufacturing, inventory, purchasing, sales, and finance. Coordinate issue resolution with internal users and external implementation resources. Support system testing, process validation, and user acceptance testing (UAT). Provide project status updates, identify potential risks, and recommend corrective actions. Help stabilize the NetSuite environment and improve system reliability. NetSuite Functional Process Management Provide technical and functional support across the following business processes: Design to Build (D2B): Manufacturing setup, engineering data, assemblies, bills of materials, production workflows, and related system processes. Order to Cash (O2C): Sales order processing, order fulfillment, invoicing, customer transactions, and related accounting activity. Procure to Pay (P2P): Purchasing, purchase orders, receiving, vendor billing, inventory impact, and payment processes. Record to Report (R2R): General ledger transactions, financial reporting, reconciliations, accounting processes, and financial controls. Additional responsibilities include: Analyze transaction flows across departments to identify gaps, errors, and inefficiencies. Troubleshoot issues involving transaction processing and financial postings. Improve workflow consistency and reduce unnecessary manual processes. Ensure operational transactions flow accurately into financial reporting. Partner with department stakeholders to validate business processes and system requirements. Manufacturing and Inventory Management Support NetSuite manufacturing functionality, including assemblies, bills of materials (BOMs), and BOM revisions. Review and troubleshoot work orders, work order completions, and manufacturing transactions. Evaluate Work in Process (WIP) accounting and related inventory and general ledger postings. Support manufacturing routings, work centers, and production workflows. Investigate inventory discrepancies, costing issues, and incorrect transaction postings. Review inventory adjustments, transfers, receipts, and valuation processes. Ensure manufacturing transactions accurately reflect operational activity and financial results. Work with production, purchasing, inventory, and finance teams to resolve system and process issues. Item Master Management and Data Integrity Review and evaluate existing NetSuite item master data. Identify duplicate, incomplete, inconsistent, or incorrectly configured items. Establish or improve item naming conventions, item classifications, and data management standards. Support item master cleanup, corrections, and validation. Review inventory, non-inventory, and assembly item configurations. Recommend controls to prevent duplicate records and incorrect item creation. Ensure item master information supports purchasing, production, inventory management, and financial reporting. Data Migration, Mapping, and CSV Imports Support data mapping, migration, cleanup, and validation activities. Prepare, execute, and troubleshoot NetSuite CSV imports. Identify and resolve data inconsistencies, import errors, and mapping problems. Validate data accuracy and completeness following system updates and imports. Support corrections to existing data and transaction records. Document data processes and recommend improvements to data integrity controls. Reporting, Dashboards, and Saved Searches Create, modify, and troubleshoot NetSuite saved searches. Develop and improve dashboards and reports for finance, inventory, manufacturing, purchasing, and leadership. Evaluate existing reports to ensure accuracy and usefulness. Troubleshoot reporting inconsistencies and underlying data issues. Assist users with accessing accurate business and financial information. Document reporting logic and requirements as needed. Workflows, SuiteScript, and Technical Troubleshooting Review and troubleshoot existing SuiteFlow workflows and SuiteScript customizations. Identify and correct issues involving automation, custom fields, forms, and transaction workflows. Develop or modify workflows and scripts based on project needs and technical requirements. Evaluate existing customizations to determine whether they support business processes. Work with BlueCollar and other technical resources when advanced development or configuration support is required. Test system changes and validate results before deployment. Maintain documentation of technical modifications and corrective actions. Testing, Documentation, and User Support Perform functional and end-to-end process testing. Identify, document, and resolve configuration errors and transaction processing issues. Support user acceptance testing with department representatives. Develop or update process documentation, standard operating procedures, and user instructions. Provide hands-on troubleshooting and guidance to NetSuite users. Assist employees with understanding correct system processes and transaction requirements. Conduct targeted user training when needed. Document completed changes, outstanding issues, and recommended next steps. Transfer system knowledge to designated internal personnel before the contract concludes. Required QualificationsNetSuite Technical and Functional Experience Significant hands-on experience as a NetSuite Systems Administrator, NetSuite Functional Consultant, ERP Implementation Specialist, or similar position. Proven experience supporting NetSuite ERP implementations, optimization projects, or system stabilization initiatives. Strong functional understanding of D2B, O2C, P2P, and R2R processes. Direct experience configuring, administering, and troubleshooting NetSuite. Strong knowledge of NetSuite roles, permissions, workflows, saved searches, dashboards, and custom records. Experience with SuiteFlow and SuiteScript development, modification, or troubleshooting. Experience with data mapping, migration, CSV imports, and data cleanup. Ability to identify the root cause of complex system issues and implement effective solutions. Manufacturing and Financial Systems Experience Direct experience supporting NetSuite in a manufacturing environment. Strong knowledge of assemblies, BOMs, work orders, WIP, and manufacturing routings. Experience with inventory management, inventory costing, and manufacturing transaction processing. Understanding of how manufacturing and inventory transactions affect the general ledger . click apply for full job details
Job Description Job Description iMBranded is one of the nation's leading providers of facility imaging programs. We are a full-service manufacturer of fixtures, furniture and graphic products specializing in the retail automotive segment with OEMs and the dealer network. The Installation Supervisor reports to the Director of Field Operations and leads the planning, coordination, and execution of all installation activities for iMBranded projects. This role directly supervises internal installers and manages third-party installation companies, while also owning the scheduling, logistics, travel, and documentation that keep every installation staffed, equipped, and on track. Through effective communication with other functional areas of the Company (Project Management, Installation Readiness, Production, Quality Control, Accounting, etc.), the Installation Supervisor ensures projects are completed on time, within budget, and to client specifications so that customers receive a world class experience through the final phase of a project's lifecycle. The Installation Supervisor serves as the primary point of contact for installation-related client issues and escalations and drives continuous improvement across the installation department. ESSENTIAL FUNCTIONS (include but are not limited to) Team Leadership & Performance Management Supervise, train, and retain the installation department team Evaluate team and individual performance through annual reviews, ongoing feedback, and coaching Incentivize installers and manage long-term performance goals of the installation team, including administering the Installation Incentive Program (IIP) to encourage efficient project completion Assess, update, and maintain installer skill matrices; identify capability and capacity gaps Manage corrective actions and personnel issues Maintain an accurate list of active iMBranded installation team personnel and ensure data accuracy for iMBranded installers and 3rd party installation companies Respond to and resolve issues from installers, escalating to the Director of Field Operations when needed Scheduling & Resource Planning Coordinate installation schedules with Project Managers, including short-term and long-term resource planning (1-6 months out) Schedule project installations and site surveys, and collaborate with installers to ensure installation details are coordinated Enter and maintain installation schedules in QuickBooks, Connecteam, or similar scheduling software Align Punch List (PL) items, Onsite Material Requests (OMR), and Incorrect, Missing and Damaged (IMD) items with project installation schedules Ensure installers receive accurate and complete installation documents (in review with the Installation Readiness Specialist), as well as the equipment and tools needed for each project installation Project Execution & Client Support Serve as primary contact for installation-related client issues and escalations Collaborate with Project Managers to manage project budgets, support pre-installation planning, and execute installation strategies Monitor installation workflows and progress, flag delays or bottlenecks, and report to the Director of Program & Project Management Identify trends or installation issues and implement corrective actions Ensure projects meet client specifications with a focus on quality, timeliness, and budget adherence Ensure compliance with Standard Operating Procedures (SOPs) and coordinate with Quality Control; document and maintain SOPs for the installation team Drive continuous improvement initiatives in collaboration with the Director of Field Operations Third-Party Installation Partners Build and maintain relationships with third-party installation companies, including budgeting, resource allocation, contract negotiations, and performance management Lead onboarding of new third-party installation companies Ensure documentation and reporting from third-party installation companies meet iMBranded compliance requirements Financial Management & Reporting Maintain P&L responsibility for the installation department, including annual budget planning, cost control, project forecasts, variance analysis, and financial reporting Record, track, and analyze actual project installation hours in real time to support budget adherence Input installation data into ERP software (Innergy) Review expense reports for compliance with company policies and address any installer non-compliance Travel & Lodging Coordination Manage travel logistics for installation personnel, including short-term trips and lodging for stays of three (3) or more consecutive nights Identify suitable hotel options near job sites within budgetary requirements, comparing rates and evaluating quality, proximity to dealerships and project sites, security, cleanliness, comfort, and parking accessibility Coordinate with applicable hospitality brands to negotiate rates and secure the best overall value Provide hotel details, itineraries, and confirmations to installers as required Ensure all lodging reservations comply with iMBranded travel policy standards for cost, location, and safety Perform other duties as assigned to support the iMBranded installation team REQUIRED SKILLS/COMPETENCIES (include but are not limited to) Strong leadership and team management skills, with the ability to coach, motivate, and hold installers accountable Experience managing both internal and third-party installation teams Expertise in installation project planning, scheduling, and resource allocation Excellent attention to detail and organization; ability to prioritize, multitask, and meet tight deadlines while managing multiple installations at once Strong written and verbal communication and interpersonal skills, with the ability to work effectively with installers, 3rd party installation companies, vendors, clients, and internal teams Proficiency in financial management, budgeting, and P&L analysis; comfortable working with numbers to track hours, budgets, and expense reports Negotiation skills, particularly for 3rd party installation agreements and lodging rates Knowledge of Standard Operating Procedures (SOPs) and quality control processes Strong problem-solving, decision-making, and continuous improvement skills, including the ability to think creatively when schedules, travel, or site conditions change Sound judgment in knowing when to resolve an issue directly and when to escalate it Proficiency with Microsoft Office (Outlook, Excel, Word) and ability to quickly learn scheduling and ERP systems Ability to work both autonomously and as part of a team in a fast-paced environment PHYSICAL REQUIREMENTS (include but are not limited to) Prolonged periods of sitting at a desk and working on a computer Frequent use of phone, email, and computer to communicate with installers, clients, and vendors Occasional walking, standing, and moving through the office, warehouse, production areas, and installation sites Occasional lifting and carrying of installation tools, equipment, or materials up to 25 pounds MINIMUM QUALIFICATIONS High school diploma or equivalent 3+ years of experience in installation, project coordination, or field operations within construction, millwork, or manufacturing environments, including experience leading or supervising installation teams Experience with budgeting, cost tracking, financial oversight and P & L Demonstrated successful experience working both autonomously and with others in a fast-paced environment, requiring strong attention to detail Proficiency with Microsoft Office (particularly Outlook and Excel) and project management or workflow tools PREFERRED QUALIFICATIONS Associate's or Bachelor's degree in Business, Construction Management, or a related field Experience in millwork, graphics, fixtures, manufacturing, construction, or the retail automotive industry Prior experience with large-scale installation projects Experience with third-party vendor management and contract negotiations Experience with Innergy, QuickBooks, Connecteam, or similar ERP, scheduling, or installation management software Experience booking business travel and negotiating lodging rates Demonstrated success in leading continuous improvement initiatives WORK ENVIRONMENT Primarily office-based with regular computer and phone usage Regular collaboration with Project Management, Estimating, Production, Shipping, and Installation teams Exposure to the sounds of a variety of shop machinery (saws, etc.) Occasional travel to client sites and installation locations WHO WE ARE iMBranded is a leading national manufacturer specializing in architectural millwork and large format graphics across multiple industries including retail, hospitality, automotive and finance. Since 1996, we have been building branded environments for some of the world's largest brands. Our team of experts understand the importance of even the most finite details of every fixture and how it brings the power of your brand to life. Company Description Since 1996 . click apply for full job details
11/06/2026
Full time
Job Description Job Description iMBranded is one of the nation's leading providers of facility imaging programs. We are a full-service manufacturer of fixtures, furniture and graphic products specializing in the retail automotive segment with OEMs and the dealer network. The Installation Supervisor reports to the Director of Field Operations and leads the planning, coordination, and execution of all installation activities for iMBranded projects. This role directly supervises internal installers and manages third-party installation companies, while also owning the scheduling, logistics, travel, and documentation that keep every installation staffed, equipped, and on track. Through effective communication with other functional areas of the Company (Project Management, Installation Readiness, Production, Quality Control, Accounting, etc.), the Installation Supervisor ensures projects are completed on time, within budget, and to client specifications so that customers receive a world class experience through the final phase of a project's lifecycle. The Installation Supervisor serves as the primary point of contact for installation-related client issues and escalations and drives continuous improvement across the installation department. ESSENTIAL FUNCTIONS (include but are not limited to) Team Leadership & Performance Management Supervise, train, and retain the installation department team Evaluate team and individual performance through annual reviews, ongoing feedback, and coaching Incentivize installers and manage long-term performance goals of the installation team, including administering the Installation Incentive Program (IIP) to encourage efficient project completion Assess, update, and maintain installer skill matrices; identify capability and capacity gaps Manage corrective actions and personnel issues Maintain an accurate list of active iMBranded installation team personnel and ensure data accuracy for iMBranded installers and 3rd party installation companies Respond to and resolve issues from installers, escalating to the Director of Field Operations when needed Scheduling & Resource Planning Coordinate installation schedules with Project Managers, including short-term and long-term resource planning (1-6 months out) Schedule project installations and site surveys, and collaborate with installers to ensure installation details are coordinated Enter and maintain installation schedules in QuickBooks, Connecteam, or similar scheduling software Align Punch List (PL) items, Onsite Material Requests (OMR), and Incorrect, Missing and Damaged (IMD) items with project installation schedules Ensure installers receive accurate and complete installation documents (in review with the Installation Readiness Specialist), as well as the equipment and tools needed for each project installation Project Execution & Client Support Serve as primary contact for installation-related client issues and escalations Collaborate with Project Managers to manage project budgets, support pre-installation planning, and execute installation strategies Monitor installation workflows and progress, flag delays or bottlenecks, and report to the Director of Program & Project Management Identify trends or installation issues and implement corrective actions Ensure projects meet client specifications with a focus on quality, timeliness, and budget adherence Ensure compliance with Standard Operating Procedures (SOPs) and coordinate with Quality Control; document and maintain SOPs for the installation team Drive continuous improvement initiatives in collaboration with the Director of Field Operations Third-Party Installation Partners Build and maintain relationships with third-party installation companies, including budgeting, resource allocation, contract negotiations, and performance management Lead onboarding of new third-party installation companies Ensure documentation and reporting from third-party installation companies meet iMBranded compliance requirements Financial Management & Reporting Maintain P&L responsibility for the installation department, including annual budget planning, cost control, project forecasts, variance analysis, and financial reporting Record, track, and analyze actual project installation hours in real time to support budget adherence Input installation data into ERP software (Innergy) Review expense reports for compliance with company policies and address any installer non-compliance Travel & Lodging Coordination Manage travel logistics for installation personnel, including short-term trips and lodging for stays of three (3) or more consecutive nights Identify suitable hotel options near job sites within budgetary requirements, comparing rates and evaluating quality, proximity to dealerships and project sites, security, cleanliness, comfort, and parking accessibility Coordinate with applicable hospitality brands to negotiate rates and secure the best overall value Provide hotel details, itineraries, and confirmations to installers as required Ensure all lodging reservations comply with iMBranded travel policy standards for cost, location, and safety Perform other duties as assigned to support the iMBranded installation team REQUIRED SKILLS/COMPETENCIES (include but are not limited to) Strong leadership and team management skills, with the ability to coach, motivate, and hold installers accountable Experience managing both internal and third-party installation teams Expertise in installation project planning, scheduling, and resource allocation Excellent attention to detail and organization; ability to prioritize, multitask, and meet tight deadlines while managing multiple installations at once Strong written and verbal communication and interpersonal skills, with the ability to work effectively with installers, 3rd party installation companies, vendors, clients, and internal teams Proficiency in financial management, budgeting, and P&L analysis; comfortable working with numbers to track hours, budgets, and expense reports Negotiation skills, particularly for 3rd party installation agreements and lodging rates Knowledge of Standard Operating Procedures (SOPs) and quality control processes Strong problem-solving, decision-making, and continuous improvement skills, including the ability to think creatively when schedules, travel, or site conditions change Sound judgment in knowing when to resolve an issue directly and when to escalate it Proficiency with Microsoft Office (Outlook, Excel, Word) and ability to quickly learn scheduling and ERP systems Ability to work both autonomously and as part of a team in a fast-paced environment PHYSICAL REQUIREMENTS (include but are not limited to) Prolonged periods of sitting at a desk and working on a computer Frequent use of phone, email, and computer to communicate with installers, clients, and vendors Occasional walking, standing, and moving through the office, warehouse, production areas, and installation sites Occasional lifting and carrying of installation tools, equipment, or materials up to 25 pounds MINIMUM QUALIFICATIONS High school diploma or equivalent 3+ years of experience in installation, project coordination, or field operations within construction, millwork, or manufacturing environments, including experience leading or supervising installation teams Experience with budgeting, cost tracking, financial oversight and P & L Demonstrated successful experience working both autonomously and with others in a fast-paced environment, requiring strong attention to detail Proficiency with Microsoft Office (particularly Outlook and Excel) and project management or workflow tools PREFERRED QUALIFICATIONS Associate's or Bachelor's degree in Business, Construction Management, or a related field Experience in millwork, graphics, fixtures, manufacturing, construction, or the retail automotive industry Prior experience with large-scale installation projects Experience with third-party vendor management and contract negotiations Experience with Innergy, QuickBooks, Connecteam, or similar ERP, scheduling, or installation management software Experience booking business travel and negotiating lodging rates Demonstrated success in leading continuous improvement initiatives WORK ENVIRONMENT Primarily office-based with regular computer and phone usage Regular collaboration with Project Management, Estimating, Production, Shipping, and Installation teams Exposure to the sounds of a variety of shop machinery (saws, etc.) Occasional travel to client sites and installation locations WHO WE ARE iMBranded is a leading national manufacturer specializing in architectural millwork and large format graphics across multiple industries including retail, hospitality, automotive and finance. Since 1996, we have been building branded environments for some of the world's largest brands. Our team of experts understand the importance of even the most finite details of every fixture and how it brings the power of your brand to life. Company Description Since 1996 . click apply for full job details
Job Description Job Description Position Title: Program Manager RHS- LaPorte County Description POSITION PURPOSE: The program manager is responsible for ensuring that participants' needs are being met to the highest standard in the following areas including but not limited to medical, financial, social and emotional. The program manager is also responsible for the overall personnel management of quality Direct Support Professionals and support staff who are committed to carrying out Paladin's mission WORK CONDUCT: Maintains a positive and enthusiastic attitude. Works harmoniously and effectively with staff and the public. Arrives to work on time. Keeps work space clean and organized. Stays awake and alert while on work time. Works a flexible schedule including evenings and weekends as assigned. Works the full hours per week for the position. Effectively works under stressful situations with problem customers ESSENTIAL FUNCTIONS: Maintains a positive and enthusiastic attitude. Ensures service operations, processes and staff practices promote maximum participation of the individuals receiving services. Leads the development of staff in relation to identifying and understanding client needs. Promotes a culture of continuous improvement among staff by establishing quality systems and processes that are established and adhered to properly. Be available on an on-call basis as appropriate; will work with other residential supervisors, case managers and respite manager to develop on-call strategies. Monitor key performance indicators and business plan objectives. Manages the forecasting, establishment and maintenance of appropriate staffing structures and levels to meet service delivery requirements. Promotes the work of Paladin and the needs of persons with disabilities through attendance at various community events, and develops appropriate networks within the wider community. Supervises assigned staff positions, enforces agency policies and procedures, and conducts performance evaluations Attends necessary meetings, in-services, and professional development activities. Responsible for making sure that all required program staff and volunteer training is completed based on all applicable standards, guidelines and agency requirements by approved trainers. Coordinates and communicates services with appropriate agency staff, external agency. Works closely with assigned Program Managers to insure proper service delivery. Follows all agency policies and procedures regarding the use and release of confidential information and confidential protected health information. Complies with Paladin human resource and fiscal policies, Employee Handbook, county, state and federal laws and regulations as they relate to Paladin, Inc. Shall perform any other job related function as assigned. CASE MANAGEMENT: Ensures the atmosphere is therapeutic provides optimal growth for individuals, and preserves individuals dignity and self-worth Schedule, lead, and participate in interdisciplinary team meetings, while assuring continuity between services. Ensure timely reporting is completed for internal/external reportable incidents. Ensures timely and thorough communication in regard to participants care with interdisciplinary team. Maintains up to date records and reports and general case management procedures in compliance with funding sources, CARF, and agency requirements. Develops and implements individualized program plans (ISP's) with each consumer assigned a case load. Communicates directly with families, guardians, case managers/service coordinators in a manner that encourages the continued growth and happiness of participants. Promotes a positive, cooperative relationship with day programs or other support services. Assures proper implementation of participants' plan including but not limited to (dietary, high risk, behavioral etc.). Monitors participants financials by regularly checking participants' cash on hand, bank statements, and coordinate individuals spend down as appropriate. Works closely with eligibility specialist to ensure ongoing benefits are maintained including but not limited to (Medicaid, social security, etc.). Verbally report, investigate, complete written reports and follow up on all aspects of individual abuse, neglect, exploitation cases with prescribed time frames. PERSONNEL MANAGEMENT: Know and assure implementation of all organization policies and procedures. Ensure accessibility to staff as needed to provide guidance and instruction. Ensure employees are adequately trained on an as needed basis in all areas of program implementation including but not limited to (client specific, financials, medication administration, program specific, etc.). Complete disciplinary action and termination actions of program staff in consultation with supervisor and Human Resources Department. Provide thorough, complete, and timely on-site orientation to new employees. Provide coaching and development of all employees. Monitor staff development and conditions of employment (including agency wide trainings and various compliance items. Monitor and audit employee time reports in accordance with payroll deadlines. Authorize overtime and mileage expense for employees within assigned budgets. Approve time cards while assuring accuracy of pay and benefit category. Develop and implement core schedules for employees according to the needs of individual and requirements of the program. If unable to find adequate staff to fill a shift, program manager may need to perform direct support professional responsibilities. Conducts annual and as needed performance evaluations. OVERALL: Ensure timely completion of job duties. Effectively contributes to problem solving and developing new processes and procedures, in response to changing customer service expectations and system wide goals. Effectively communicates to staff and customers verbally and in writing. Effectively contributes to the work and success of the team. Report, acknowledge, and resolve complaints from outside contacts. TECHNOLOGY: Effectively uses the following equipment: Laptops, desktops, or other computer equipment Printer, copier, fax, scanner, etc. Mobile Devices External storage devices Effectively learns and uses integrated library software, Microsoft Office Suite, google apps for work, open source office software, and Active Directory Effectively uses the internet Effective learns and uses email. Effectively learns and uses social media and apps as appropriate. PHYSICAL: While performing the duties of this job, the employee is regularly required to use hands to: handle or feel objects, tools, or controls; reach with hands and arms; talk or hear; smell. The employee is occasionally required to sit, stand, walk, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally life and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. The employee must be able to perceive, initiate, or respond to fire alarms, warning sirens, and telephone system all call messages in a calm, rational manner, making sure that the other employs and patron are safe and out of the building. While performing the duties of this job, the employee may be exposed to room temperature changes. While performing the duties of this job, the employee may be exposed to noise levels that are low to moderate Qualifications KNOWLEDGE AND SKILLS: Strong communication skills (both written and oral). Ability to independently organize time and duties to conduct the daily, weekly and monthly responsibilities of residential services Ability to synthesize data in client records to develop and implement appropriate and relevant habilitation plans and work adjustment training techniques. COMMUNICATION SKILLS: Ability to communicate effectively and persuasively (verbally and in writing) with a wide range of stakeholders. TOOLS AND EQUIPMENT: Basic computer skills. COGNITIVE REQUIREMENTS: Ability to analyze data, program related issues and needs to facilitate planning and staff and program development. Ability to work with a variety of individuals and agencies to effectively and efficiently coordinate services. Work with minimal supervision. Ability to handle multiple tasks and/or demands of one's time from others. Ability to work as a team member to facilitate service delivery. Patience and diplomacy when dealing with difficult clients, staff, and other agencies. Ability to handle stress. Ability to train staff in their various job duties. EDUCATIONAL AND EXPERIENCE REQUIREMENTS: Direct supervisory experience within a residential setting for persons with disabilities required. . click apply for full job details
11/06/2026
Full time
Job Description Job Description Position Title: Program Manager RHS- LaPorte County Description POSITION PURPOSE: The program manager is responsible for ensuring that participants' needs are being met to the highest standard in the following areas including but not limited to medical, financial, social and emotional. The program manager is also responsible for the overall personnel management of quality Direct Support Professionals and support staff who are committed to carrying out Paladin's mission WORK CONDUCT: Maintains a positive and enthusiastic attitude. Works harmoniously and effectively with staff and the public. Arrives to work on time. Keeps work space clean and organized. Stays awake and alert while on work time. Works a flexible schedule including evenings and weekends as assigned. Works the full hours per week for the position. Effectively works under stressful situations with problem customers ESSENTIAL FUNCTIONS: Maintains a positive and enthusiastic attitude. Ensures service operations, processes and staff practices promote maximum participation of the individuals receiving services. Leads the development of staff in relation to identifying and understanding client needs. Promotes a culture of continuous improvement among staff by establishing quality systems and processes that are established and adhered to properly. Be available on an on-call basis as appropriate; will work with other residential supervisors, case managers and respite manager to develop on-call strategies. Monitor key performance indicators and business plan objectives. Manages the forecasting, establishment and maintenance of appropriate staffing structures and levels to meet service delivery requirements. Promotes the work of Paladin and the needs of persons with disabilities through attendance at various community events, and develops appropriate networks within the wider community. Supervises assigned staff positions, enforces agency policies and procedures, and conducts performance evaluations Attends necessary meetings, in-services, and professional development activities. Responsible for making sure that all required program staff and volunteer training is completed based on all applicable standards, guidelines and agency requirements by approved trainers. Coordinates and communicates services with appropriate agency staff, external agency. Works closely with assigned Program Managers to insure proper service delivery. Follows all agency policies and procedures regarding the use and release of confidential information and confidential protected health information. Complies with Paladin human resource and fiscal policies, Employee Handbook, county, state and federal laws and regulations as they relate to Paladin, Inc. Shall perform any other job related function as assigned. CASE MANAGEMENT: Ensures the atmosphere is therapeutic provides optimal growth for individuals, and preserves individuals dignity and self-worth Schedule, lead, and participate in interdisciplinary team meetings, while assuring continuity between services. Ensure timely reporting is completed for internal/external reportable incidents. Ensures timely and thorough communication in regard to participants care with interdisciplinary team. Maintains up to date records and reports and general case management procedures in compliance with funding sources, CARF, and agency requirements. Develops and implements individualized program plans (ISP's) with each consumer assigned a case load. Communicates directly with families, guardians, case managers/service coordinators in a manner that encourages the continued growth and happiness of participants. Promotes a positive, cooperative relationship with day programs or other support services. Assures proper implementation of participants' plan including but not limited to (dietary, high risk, behavioral etc.). Monitors participants financials by regularly checking participants' cash on hand, bank statements, and coordinate individuals spend down as appropriate. Works closely with eligibility specialist to ensure ongoing benefits are maintained including but not limited to (Medicaid, social security, etc.). Verbally report, investigate, complete written reports and follow up on all aspects of individual abuse, neglect, exploitation cases with prescribed time frames. PERSONNEL MANAGEMENT: Know and assure implementation of all organization policies and procedures. Ensure accessibility to staff as needed to provide guidance and instruction. Ensure employees are adequately trained on an as needed basis in all areas of program implementation including but not limited to (client specific, financials, medication administration, program specific, etc.). Complete disciplinary action and termination actions of program staff in consultation with supervisor and Human Resources Department. Provide thorough, complete, and timely on-site orientation to new employees. Provide coaching and development of all employees. Monitor staff development and conditions of employment (including agency wide trainings and various compliance items. Monitor and audit employee time reports in accordance with payroll deadlines. Authorize overtime and mileage expense for employees within assigned budgets. Approve time cards while assuring accuracy of pay and benefit category. Develop and implement core schedules for employees according to the needs of individual and requirements of the program. If unable to find adequate staff to fill a shift, program manager may need to perform direct support professional responsibilities. Conducts annual and as needed performance evaluations. OVERALL: Ensure timely completion of job duties. Effectively contributes to problem solving and developing new processes and procedures, in response to changing customer service expectations and system wide goals. Effectively communicates to staff and customers verbally and in writing. Effectively contributes to the work and success of the team. Report, acknowledge, and resolve complaints from outside contacts. TECHNOLOGY: Effectively uses the following equipment: Laptops, desktops, or other computer equipment Printer, copier, fax, scanner, etc. Mobile Devices External storage devices Effectively learns and uses integrated library software, Microsoft Office Suite, google apps for work, open source office software, and Active Directory Effectively uses the internet Effective learns and uses email. Effectively learns and uses social media and apps as appropriate. PHYSICAL: While performing the duties of this job, the employee is regularly required to use hands to: handle or feel objects, tools, or controls; reach with hands and arms; talk or hear; smell. The employee is occasionally required to sit, stand, walk, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally life and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. The employee must be able to perceive, initiate, or respond to fire alarms, warning sirens, and telephone system all call messages in a calm, rational manner, making sure that the other employs and patron are safe and out of the building. While performing the duties of this job, the employee may be exposed to room temperature changes. While performing the duties of this job, the employee may be exposed to noise levels that are low to moderate Qualifications KNOWLEDGE AND SKILLS: Strong communication skills (both written and oral). Ability to independently organize time and duties to conduct the daily, weekly and monthly responsibilities of residential services Ability to synthesize data in client records to develop and implement appropriate and relevant habilitation plans and work adjustment training techniques. COMMUNICATION SKILLS: Ability to communicate effectively and persuasively (verbally and in writing) with a wide range of stakeholders. TOOLS AND EQUIPMENT: Basic computer skills. COGNITIVE REQUIREMENTS: Ability to analyze data, program related issues and needs to facilitate planning and staff and program development. Ability to work with a variety of individuals and agencies to effectively and efficiently coordinate services. Work with minimal supervision. Ability to handle multiple tasks and/or demands of one's time from others. Ability to work as a team member to facilitate service delivery. Patience and diplomacy when dealing with difficult clients, staff, and other agencies. Ability to handle stress. Ability to train staff in their various job duties. EDUCATIONAL AND EXPERIENCE REQUIREMENTS: Direct supervisory experience within a residential setting for persons with disabilities required. . click apply for full job details
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/05/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
