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AI Implementation Specialist
Infojini Consulting Colorado Springs, Colorado
Below is the job description for the position. Position Title- 2- AI Adoption /Implementation Specialists / Architects(AI/ML /Gen AI/Agentic AI exp) Locations- 121 S Tejon St , Colorado Springs, CO 80903, USA Duration- 6-12 + months of Contract with more extension Mode of interview- Telephonic/Skype Client - Direct Client This is onsite Max Rate is W2: $69.68 Lead the development, design, and implementation of a Citywide artificial intelligence program that supports municipal operations, public service delivery, employee productivity, and responsible technology innovation. AI Implementation Specialist responsible for configuring and deploying AI agents to automate customer workflows and repetitive business processes. Develop and maintain an AI technology roadmap for the City, including current use of Microsoft Copilot and ChatGPT, and future evaluation or expansion into additional AI platforms such as Claude AI or other approved enterprise AI tools. Collaborate with City leadership, departments, legal, cybersecurity, procurement, and IT teams to establish AI strategy, governance, standards, and operating procedures. Identify, evaluate, and prioritize AI use cases across City departments, including opportunities to improve internal workflows, document drafting, knowledge management, customer service, data analysis, reporting, and employee efficiency. Design secure, scalable, and supportable AI service architectures that align with City technology standards, data governance requirements, cybersecurity controls, public-sector compliance needs, and existing enterprise systems. Lead AI pilot programs, proofs of concept, and phased implementations, ensuring solutions are properly evaluated for business value, technical feasibility, risk, cost, security, usability, and long-term support. Establish standards for responsible AI use, including acceptable-use guidelines, data protection requirements, human review expectations, prompt management practices, transparency, and appropriate handling of sensitive or restricted information. Partner with cybersecurity and data governance teams to assess AI-related risks, including data exposure, access control, records retention, third-party platform risks, model output reliability, and compliance with City policies. Provide senior-level technical leadership for integrating AI tools with City systems, productivity platforms, collaboration tools, knowledge repositories, service management processes, and approved cloud environments. Develop business cases and cost estimates for AI technologies, including licensing, infrastructure, implementation, training, vendor support, security review, ongoing administration, and enterprise support requirements. Coordinate with vendors, suppliers, consultants, and internal IT teams to evaluate AI products, negotiate technical requirements, review service capabilities, and ensure solutions meet City standards for security, accessibility, reliability, and maintainability. Create and support AI adoption plans, including employee training, communications, change management, department onboarding, user support models, and measurement of adoption, productivity gains, and service improvements. Communicate complex AI concepts, opportunities, risks, and recommendations to executive leadership, department stakeholders, technical teams, and non-technical users in a clear, practical, and business-focused manner. Monitor emerging AI technologies, public-sector AI trends, regulatory developments, vendor capabilities, and industry best practices to recommend improvements to the City's AI strategy and architecture. Provide leadership, mentoring, and technical guidance to IT staff and business partners on AI solution design, responsible use, implementation planning, operational support, and continuous improvement of the City's AI program.
08/03/2026
Full time
Below is the job description for the position. Position Title- 2- AI Adoption /Implementation Specialists / Architects(AI/ML /Gen AI/Agentic AI exp) Locations- 121 S Tejon St , Colorado Springs, CO 80903, USA Duration- 6-12 + months of Contract with more extension Mode of interview- Telephonic/Skype Client - Direct Client This is onsite Max Rate is W2: $69.68 Lead the development, design, and implementation of a Citywide artificial intelligence program that supports municipal operations, public service delivery, employee productivity, and responsible technology innovation. AI Implementation Specialist responsible for configuring and deploying AI agents to automate customer workflows and repetitive business processes. Develop and maintain an AI technology roadmap for the City, including current use of Microsoft Copilot and ChatGPT, and future evaluation or expansion into additional AI platforms such as Claude AI or other approved enterprise AI tools. Collaborate with City leadership, departments, legal, cybersecurity, procurement, and IT teams to establish AI strategy, governance, standards, and operating procedures. Identify, evaluate, and prioritize AI use cases across City departments, including opportunities to improve internal workflows, document drafting, knowledge management, customer service, data analysis, reporting, and employee efficiency. Design secure, scalable, and supportable AI service architectures that align with City technology standards, data governance requirements, cybersecurity controls, public-sector compliance needs, and existing enterprise systems. Lead AI pilot programs, proofs of concept, and phased implementations, ensuring solutions are properly evaluated for business value, technical feasibility, risk, cost, security, usability, and long-term support. Establish standards for responsible AI use, including acceptable-use guidelines, data protection requirements, human review expectations, prompt management practices, transparency, and appropriate handling of sensitive or restricted information. Partner with cybersecurity and data governance teams to assess AI-related risks, including data exposure, access control, records retention, third-party platform risks, model output reliability, and compliance with City policies. Provide senior-level technical leadership for integrating AI tools with City systems, productivity platforms, collaboration tools, knowledge repositories, service management processes, and approved cloud environments. Develop business cases and cost estimates for AI technologies, including licensing, infrastructure, implementation, training, vendor support, security review, ongoing administration, and enterprise support requirements. Coordinate with vendors, suppliers, consultants, and internal IT teams to evaluate AI products, negotiate technical requirements, review service capabilities, and ensure solutions meet City standards for security, accessibility, reliability, and maintainability. Create and support AI adoption plans, including employee training, communications, change management, department onboarding, user support models, and measurement of adoption, productivity gains, and service improvements. Communicate complex AI concepts, opportunities, risks, and recommendations to executive leadership, department stakeholders, technical teams, and non-technical users in a clear, practical, and business-focused manner. Monitor emerging AI technologies, public-sector AI trends, regulatory developments, vendor capabilities, and industry best practices to recommend improvements to the City's AI strategy and architecture. Provide leadership, mentoring, and technical guidance to IT staff and business partners on AI solution design, responsible use, implementation planning, operational support, and continuous improvement of the City's AI program.
ServiceNow Developer
Genesis10 Plano, Texas
Genesis10 is seeking a ServiceNow Developer for our client in the Wealth Management industry. This Direct Hire position is located in Plano, TX Salary range: $85K-$125K (depending on experience) Description: You will offer the chance to act as a strategic technical partner across the entire enterprise. You will design, configure, and support scalable solutions across various risk domains, including audit, privacy, and third-party risk. These solutions will ensure our platform remains high-quality, maintainable, and aligned with a "return to out-of-the-box " strategy. You won't just complete tickets; you will collaborate with partners in Security, Legal, and Procurement to build a transparent, automated risk posture. This is an opportunity to lead complex integrations, influence platform architecture, and lead where your work directly impacts global governance. You will report to the Application Development Lead. Responsibilities: Build and enhance ServiceNow modules including Policy & Compliance, Vendor Risk, and Operational Resilience using Flow Designer, Script Includes, and Business Rules Create and maintain REST/SOAP API integrations and IntegrationHub spokes to connect ServiceNow with IAM, SIEM, ERP, and HR platforms Design intuitive Workspaces, Portals, and Dashboards, applying Performance Analytics to provide stakeholders with clear visibility into enterprise risk Design automated workflows for risk assessments, audit findings, and vendor onboarding to reduce manual effort across the organization Participate in Agile delivery (sprint planning, peer reviews), troubleshoot production issues, support platform upgrades, and maintain robust technical documentation Requirements: 4+ years of hands-on experience with ServiceNow development 2+ years of dedicated experience supporting IRM/GRC modules Strong JavaScript skills and expert-level knowledge of the ServiceNow technical stack (Client Scripts, UI Policies, ACLs, MID Servers, and Transform Maps) Deep familiarity with the IRM/GRC suite, including Business Continuity, Privacy Management, and Regulatory Change Management Experience with Agile/DevOps, CI/CD pipelines, and platform data governance (CMDB/CSDM) Translate complex needs into sustainable technical solutions A Bachelor's degree in a technical field; ServiceNow certifications (CSA, CAD, or CIS-IRM/Risk & Compliance) W2 Status: Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year-in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF & Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
08/03/2026
Full time
Genesis10 is seeking a ServiceNow Developer for our client in the Wealth Management industry. This Direct Hire position is located in Plano, TX Salary range: $85K-$125K (depending on experience) Description: You will offer the chance to act as a strategic technical partner across the entire enterprise. You will design, configure, and support scalable solutions across various risk domains, including audit, privacy, and third-party risk. These solutions will ensure our platform remains high-quality, maintainable, and aligned with a "return to out-of-the-box " strategy. You won't just complete tickets; you will collaborate with partners in Security, Legal, and Procurement to build a transparent, automated risk posture. This is an opportunity to lead complex integrations, influence platform architecture, and lead where your work directly impacts global governance. You will report to the Application Development Lead. Responsibilities: Build and enhance ServiceNow modules including Policy & Compliance, Vendor Risk, and Operational Resilience using Flow Designer, Script Includes, and Business Rules Create and maintain REST/SOAP API integrations and IntegrationHub spokes to connect ServiceNow with IAM, SIEM, ERP, and HR platforms Design intuitive Workspaces, Portals, and Dashboards, applying Performance Analytics to provide stakeholders with clear visibility into enterprise risk Design automated workflows for risk assessments, audit findings, and vendor onboarding to reduce manual effort across the organization Participate in Agile delivery (sprint planning, peer reviews), troubleshoot production issues, support platform upgrades, and maintain robust technical documentation Requirements: 4+ years of hands-on experience with ServiceNow development 2+ years of dedicated experience supporting IRM/GRC modules Strong JavaScript skills and expert-level knowledge of the ServiceNow technical stack (Client Scripts, UI Policies, ACLs, MID Servers, and Transform Maps) Deep familiarity with the IRM/GRC suite, including Business Continuity, Privacy Management, and Regulatory Change Management Experience with Agile/DevOps, CI/CD pipelines, and platform data governance (CMDB/CSDM) Translate complex needs into sustainable technical solutions A Bachelor's degree in a technical field; ServiceNow certifications (CSA, CAD, or CIS-IRM/Risk & Compliance) W2 Status: Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year-in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF & Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Manager Professional Coding Integrity (FT salaried)
Blanchard Valley Health System Findlay, Ohio
PURPOSE OF THIS POSITION The primary purpose of this position is to manage the overall operations of the professional coding integrity team, including the overall performance of the professional coding program to ensure consistency, accuracy, compliance, optimal reimbursement and reduced denials. The Manger will collaborate with providers and clinical department leadership to support the integrity of the documentation to support the charges entered and the codes assigned. This position reports to the Director of Health Information Services. The Professional Coding Integrity Supervisor, the Professional Coding Auditor and Educator and the Professional Coding Claims Resolution Specialist positions report directly to this position. JOB DUTIES/RESPONSIBILITIES Duty 1: Provide management oversight of the professional coding integrity team and related functions with the primary objective to support the optimal performance of the profee coding program, which includes proper ICD-10 / CPT code assignment to ensure compliance with applicable regulatory standards, maintain high level of quality and consistency, optimize reimbursement, and reduce denials. Effectively communicate and solicit input from team and other impacted areas to promote a collaborative and innovative team environment, translates BVHS's Mission, Vision and Values into front-line action. Duty 2: Perform and/or provide oversight to managerial administrative support functions including but not limited to facilitate the recruiting and hiring process, training & education of associates, monitor appropriate staffing levels, payroll, performance evaluations, recognition and reward, disciplinary follow up as appropriate, establish/monitor performance metrics, monitor completion of organization requirements. Assists Director in developing and monitoring department budget and strives to control departmental costs. Duty 3: Active engagement to support organization cascading goals initiative, including idea boards, associate engagement, service excellence and contribution margin. Duty 4: Recommends and implements professional coding compliance plan and related policies and procedures to promote compliant and consistent coding practices, inclusive of ICD/CPT code assignments which are reflective and supported by clinical documentation. Monitors and modifies plan in anticipation of changing organizational needs (e.g. implement a new service line) and/or in response to revised regulatory requirements (e.g. IPPS and OPPS annual updates, CPT Assistant, Coding Clinic, etc.). Ensure appropriate dissemination of information and education to ensure coding integrity team and/or any other pertinent individuals or departments remain current on coding compliance plan/policies and procedures. Duty 5: Provides oversight of the professional coding integrity quality audit program to ensure the overall accuracy of work performed. Oversees and monitors the results of quality audits performed by Professional Coding Auditor and Educator and supports the resolution of identified opportunities through the creation and implementation of an action plan. Monitors third party payer audits and assists, as necessary, defending takebacks and in the appeal process related to code assignments and evaluate opportunities to reduce coding denials. Ensures relevant decisions related to coding practice are documented in policies or procedures to promote ongoing standardization and consistency. Duty 6: Develop and track key metrics to measure overall performance of team operations. Analyze data to determine opportunities for improvement and implement follow up or action plans to address. Evaluate workflows and processes to address issues that may be causing delays or for opportunities to continue to optimize operational efficiencies. Strive for continuous performance improvement through monitoring industry best practices and evaluating / implementing tools and processes to enhance work performance and outcomes. Duty 7: Collaborate with Corporate Compliance Department in audits or initiatives related to professional coding and charge processes. This may include involving team in coding reviews in response to an investigation or potential compliance risk, conducting charge-related research, assisting to develop an audit tool or interacting with third party consultants conducting a compliance audit. Duty 8: Collaborates and maintains open communication with the medical providers and clinical leadership on coding and documentation practices with a primary focus to maintain compliant practices which accurately reflects reporting of coded data and provider metrics. Foster positive relationships with providers and clinical teams to create a spirit of partnership and alignment of organizational goals. Provide feedback and education to providers / clinical team on opportunities identified. Duty 9: Regularly attend and actively participate in relevant education / conferences, organizational meetings and continuing education programs as offered in order to remain current with organizational and industry changes and best practice. Communicate and disseminate information to other departments as applicable. Provide training and educational support/opportunities to the Revenue Integrity Team. Duty 10: Demonstrate superior understanding of federal, state and third party coding guidelines related to coding practices. Collaborate with Revenue Integrity Department, as needed, to implement revisions to charge/billing regulations, including annual IPPS and OPPS updates. Duty 11: Demonstrates thorough understanding of systems utilized to support operations, including Cerner, 3M Encompass, Craneware, Quadex and workflows and provide support to super users as needed to ensure optimal utilization of systems and operational workflows. REQUIRED QUALIFICATIONS A Bachelor's degree in a related field including but not limited to, Health Information Management (HIM) or 4+ years' experience from which comparable knowledge and abilities have been acquired. CPC certification required or achieved within 9 months of hire date. Medical terminology and Anatomy & Physiology. Knowledge of ICD10/DRG/Coding Clinic, CPT/HCPCS/APC/CPT Assistant/Modifiers. Knowledgeable of revenue cycle workflows, including information and charge workflows throughout the health system. Advanced technical aptitude, mastery of desktop applications including Microsoft Office Suite (Excel, Powerpoint, Word), internet, electronic health records, and encoder. Strong problem solving and analytical skills, ability to manage project tasks and timelines. Self-directed. Must possess positive service-oriented and interpersonal skills; strong communication, including written and verbal presentation skills, required. Ability to manage controversial situations in a professional way and demonstrate sound judgment and reasoning skills. Ability to effectively lead a team incorporating the BVHS's Mission, Vision and Values into the culture. Maintain effective connectivity and collaboration between all members of the team, including onsite and remote associates. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS Certification in HIM (RHIA or RHIT) Other relevant certifications, including CEMC, CANPC or CPB Knowledge of Clinical Documentation Improvement concepts PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in sitting, walking, lifting, bending, squatting, climbing, kneeling, twisting and standing. The associate must be able to lift 50 pounds or more and reach work above the shoulders. The individual must have excellent eye/hand coordination with the ability to grasp, push and pull, fine finger dexterity and manipulation. This position requires corrected vision and hearing in the normal range. The associate must have excellent verbal skills to communicate with patients, physicians, and co-workers.
08/03/2026
Full time
PURPOSE OF THIS POSITION The primary purpose of this position is to manage the overall operations of the professional coding integrity team, including the overall performance of the professional coding program to ensure consistency, accuracy, compliance, optimal reimbursement and reduced denials. The Manger will collaborate with providers and clinical department leadership to support the integrity of the documentation to support the charges entered and the codes assigned. This position reports to the Director of Health Information Services. The Professional Coding Integrity Supervisor, the Professional Coding Auditor and Educator and the Professional Coding Claims Resolution Specialist positions report directly to this position. JOB DUTIES/RESPONSIBILITIES Duty 1: Provide management oversight of the professional coding integrity team and related functions with the primary objective to support the optimal performance of the profee coding program, which includes proper ICD-10 / CPT code assignment to ensure compliance with applicable regulatory standards, maintain high level of quality and consistency, optimize reimbursement, and reduce denials. Effectively communicate and solicit input from team and other impacted areas to promote a collaborative and innovative team environment, translates BVHS's Mission, Vision and Values into front-line action. Duty 2: Perform and/or provide oversight to managerial administrative support functions including but not limited to facilitate the recruiting and hiring process, training & education of associates, monitor appropriate staffing levels, payroll, performance evaluations, recognition and reward, disciplinary follow up as appropriate, establish/monitor performance metrics, monitor completion of organization requirements. Assists Director in developing and monitoring department budget and strives to control departmental costs. Duty 3: Active engagement to support organization cascading goals initiative, including idea boards, associate engagement, service excellence and contribution margin. Duty 4: Recommends and implements professional coding compliance plan and related policies and procedures to promote compliant and consistent coding practices, inclusive of ICD/CPT code assignments which are reflective and supported by clinical documentation. Monitors and modifies plan in anticipation of changing organizational needs (e.g. implement a new service line) and/or in response to revised regulatory requirements (e.g. IPPS and OPPS annual updates, CPT Assistant, Coding Clinic, etc.). Ensure appropriate dissemination of information and education to ensure coding integrity team and/or any other pertinent individuals or departments remain current on coding compliance plan/policies and procedures. Duty 5: Provides oversight of the professional coding integrity quality audit program to ensure the overall accuracy of work performed. Oversees and monitors the results of quality audits performed by Professional Coding Auditor and Educator and supports the resolution of identified opportunities through the creation and implementation of an action plan. Monitors third party payer audits and assists, as necessary, defending takebacks and in the appeal process related to code assignments and evaluate opportunities to reduce coding denials. Ensures relevant decisions related to coding practice are documented in policies or procedures to promote ongoing standardization and consistency. Duty 6: Develop and track key metrics to measure overall performance of team operations. Analyze data to determine opportunities for improvement and implement follow up or action plans to address. Evaluate workflows and processes to address issues that may be causing delays or for opportunities to continue to optimize operational efficiencies. Strive for continuous performance improvement through monitoring industry best practices and evaluating / implementing tools and processes to enhance work performance and outcomes. Duty 7: Collaborate with Corporate Compliance Department in audits or initiatives related to professional coding and charge processes. This may include involving team in coding reviews in response to an investigation or potential compliance risk, conducting charge-related research, assisting to develop an audit tool or interacting with third party consultants conducting a compliance audit. Duty 8: Collaborates and maintains open communication with the medical providers and clinical leadership on coding and documentation practices with a primary focus to maintain compliant practices which accurately reflects reporting of coded data and provider metrics. Foster positive relationships with providers and clinical teams to create a spirit of partnership and alignment of organizational goals. Provide feedback and education to providers / clinical team on opportunities identified. Duty 9: Regularly attend and actively participate in relevant education / conferences, organizational meetings and continuing education programs as offered in order to remain current with organizational and industry changes and best practice. Communicate and disseminate information to other departments as applicable. Provide training and educational support/opportunities to the Revenue Integrity Team. Duty 10: Demonstrate superior understanding of federal, state and third party coding guidelines related to coding practices. Collaborate with Revenue Integrity Department, as needed, to implement revisions to charge/billing regulations, including annual IPPS and OPPS updates. Duty 11: Demonstrates thorough understanding of systems utilized to support operations, including Cerner, 3M Encompass, Craneware, Quadex and workflows and provide support to super users as needed to ensure optimal utilization of systems and operational workflows. REQUIRED QUALIFICATIONS A Bachelor's degree in a related field including but not limited to, Health Information Management (HIM) or 4+ years' experience from which comparable knowledge and abilities have been acquired. CPC certification required or achieved within 9 months of hire date. Medical terminology and Anatomy & Physiology. Knowledge of ICD10/DRG/Coding Clinic, CPT/HCPCS/APC/CPT Assistant/Modifiers. Knowledgeable of revenue cycle workflows, including information and charge workflows throughout the health system. Advanced technical aptitude, mastery of desktop applications including Microsoft Office Suite (Excel, Powerpoint, Word), internet, electronic health records, and encoder. Strong problem solving and analytical skills, ability to manage project tasks and timelines. Self-directed. Must possess positive service-oriented and interpersonal skills; strong communication, including written and verbal presentation skills, required. Ability to manage controversial situations in a professional way and demonstrate sound judgment and reasoning skills. Ability to effectively lead a team incorporating the BVHS's Mission, Vision and Values into the culture. Maintain effective connectivity and collaboration between all members of the team, including onsite and remote associates. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS Certification in HIM (RHIA or RHIT) Other relevant certifications, including CEMC, CANPC or CPB Knowledge of Clinical Documentation Improvement concepts PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in sitting, walking, lifting, bending, squatting, climbing, kneeling, twisting and standing. The associate must be able to lift 50 pounds or more and reach work above the shoulders. The individual must have excellent eye/hand coordination with the ability to grasp, push and pull, fine finger dexterity and manipulation. This position requires corrected vision and hearing in the normal range. The associate must have excellent verbal skills to communicate with patients, physicians, and co-workers.
Platform Owner - Microsoft 365 - Hybrid
Genesis10 Minneapolis, Minnesota
Genesis10 is currently seeking a Platform Owner - Microsoft 365 for a hybrid position with a Global Manufacturing Company located in Minneapolis, MN. This is a direct hire opportunity. Compensation: $130,000.00 - $135,000.00 per year, W2, based on qualifications Position Overview: This position is accountable for the strategy, governance, security posture, cost management, and operational health of the Microsoft 365 platform. The Platform Owner will ensure that services including Teams, SharePoint Online, OneDrive, Exchange Online, Power Platform, and Microsoft 365 Copilot are secure, governed, and aligned with Zero Trust principles. This role serves as the decision authority and escalation point for all Microsoft 365 matters, setting direction and ensuring the platform delivers expected business outcomes. Key Responsibilities: Own the end-to-end Microsoft 365 platform roadmap, feature enablement, and tenant-wide standards Determine when to adopt, defer, restrict or disable new features based on business value, risk, and platform maturity Translate platform constraints, risks, and tradeoffs into clear guidance for business stakeholders Partner with Cybersecurity and Identity teams to enforce Conditional Access, MFA, and least-privilege access Own governance for Microsoft 365 services, guest access, and external sharing Own Microsoft 365 Copilot enablement, including eligibility, rollout, licensing, and risk management Define how data is surfaced and used across Microsoft Search and Copilot experiences Own the Microsoft 365 licensing strategy and drive cost optimization Oversee lifecycle governance of third-party apps, app registrations, and service principals Own Tier 3 escalation for complex Microsoft 365 incidents and coordinate resolution Primary Requirements: Bachelor's degree in Information Technology, Information Systems, Computer Science, Engineering or related field 7 years of experience in Microsoft 365 platform ownership, administration, or enterprise collaboration platforms Demonstrated ownership of Microsoft 365 (Teams, SharePoint, OneDrive, Exchange) in an enterprise environment Experience leading platform governance and influencing cross-functional partners Ability to translate platform risk, security posture, and technical constraints into clear business guidance Hands-on experience with service management for cloud platforms, including incident, problem, and change management Working knowledge of access management, security controls (e.g., Conditional Access, MFA), and data protection practices aligned to Zero Trust Desired Skills: Experience defining and operating Microsoft 365 governance at scale Familiarity with Microsoft Purview, Defender, and Entra ID governance capabilities Experience with structured service management or change control practices in a cloud environment Exposure to Power Platform and Microsoft 365 Copilot, including governance and risk considerations Strong understanding of licensing models and cost optimization in Microsoft 365 If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/03/2026
Full time
Genesis10 is currently seeking a Platform Owner - Microsoft 365 for a hybrid position with a Global Manufacturing Company located in Minneapolis, MN. This is a direct hire opportunity. Compensation: $130,000.00 - $135,000.00 per year, W2, based on qualifications Position Overview: This position is accountable for the strategy, governance, security posture, cost management, and operational health of the Microsoft 365 platform. The Platform Owner will ensure that services including Teams, SharePoint Online, OneDrive, Exchange Online, Power Platform, and Microsoft 365 Copilot are secure, governed, and aligned with Zero Trust principles. This role serves as the decision authority and escalation point for all Microsoft 365 matters, setting direction and ensuring the platform delivers expected business outcomes. Key Responsibilities: Own the end-to-end Microsoft 365 platform roadmap, feature enablement, and tenant-wide standards Determine when to adopt, defer, restrict or disable new features based on business value, risk, and platform maturity Translate platform constraints, risks, and tradeoffs into clear guidance for business stakeholders Partner with Cybersecurity and Identity teams to enforce Conditional Access, MFA, and least-privilege access Own governance for Microsoft 365 services, guest access, and external sharing Own Microsoft 365 Copilot enablement, including eligibility, rollout, licensing, and risk management Define how data is surfaced and used across Microsoft Search and Copilot experiences Own the Microsoft 365 licensing strategy and drive cost optimization Oversee lifecycle governance of third-party apps, app registrations, and service principals Own Tier 3 escalation for complex Microsoft 365 incidents and coordinate resolution Primary Requirements: Bachelor's degree in Information Technology, Information Systems, Computer Science, Engineering or related field 7 years of experience in Microsoft 365 platform ownership, administration, or enterprise collaboration platforms Demonstrated ownership of Microsoft 365 (Teams, SharePoint, OneDrive, Exchange) in an enterprise environment Experience leading platform governance and influencing cross-functional partners Ability to translate platform risk, security posture, and technical constraints into clear business guidance Hands-on experience with service management for cloud platforms, including incident, problem, and change management Working knowledge of access management, security controls (e.g., Conditional Access, MFA), and data protection practices aligned to Zero Trust Desired Skills: Experience defining and operating Microsoft 365 governance at scale Familiarity with Microsoft Purview, Defender, and Entra ID governance capabilities Experience with structured service management or change control practices in a cloud environment Exposure to Power Platform and Microsoft 365 Copilot, including governance and risk considerations Strong understanding of licensing models and cost optimization in Microsoft 365 If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Technology Business Services Consultant 4 - Contingent
Pinnacle Technical Resources Charlotte, North Carolina
Position: Technology Business Consultant/ IT Business Analyst Location: Charlotte, North Carolina Duration: Contract Job Overview: We are seeking a Technology Business Services Consultant to support complex initiatives with broad impact and large-scale planning. This role involves consulting on multi-faceted challenges, analyzing complex scenarios, and collaborating strategically with client personnel. The ideal candidate will have a strong background in Information Technology in support of Business Services and demonstrate the ability to lead and coordinate initiatives in a dynamic environment. Responsibilities: Consult on complex initiatives with broad impact and large-scale planning for Technology Business Services Consulting. Review and analyze complex, multi-faceted, larger-scale, or longer-term challenges requiring in-depth evaluation of multiple factors. Contribute to the resolution of complex situations requiring a solid understanding of policies, procedures, and compliance requirements. Strategically collaborate and consult with client personnel to meet deliverables. Lead and coordinate security, compliance, and governance-related initiatives across multiple applications and stakeholders. Drive projects from initiation through completion, ensuring milestones, deliverables, and deadlines are met. Partner with security engineers, application owners, compliance teams, and third-party vendors to support security and compliance objectives. Coordinate security testing activities and track participation, findings, and remediation efforts. Monitor policy, standards, and compliance requirements to ensure alignment with expectations. Review and track security findings to ensure appropriate ownership, prioritization, and resolution. Analyze issues, identify risks and gaps, and escalate concerns when necessary. Facilitate discussions across technical and non-technical teams to drive decisions and resolve conflicts. Develop and maintain reporting, metrics, presentations, and status updates for leadership and stakeholders. Manage multiple workstreams simultaneously while maintaining clear communication and visibility into progress. Qualifications: 5 years of Information Technology in support of Business Services experience or equivalent demonstrated through work, consulting experience, training, military experience, or education. Experience leading cross-functional technology, governance, compliance, or business systems initiatives. Strong project coordination and organizational skills. Excellent verbal and written communication skills. Ability to work independently with minimal supervision. Strong analytical and problem-solving abilities. Experience managing competing priorities in a fast-paced environment. Demonstrated leadership and stakeholder management skills. Ability to influence and negotiate with technical and business partners. Experience identifying, tracking, and escalating risks and issues. Preferred Qualifications: Experience working within Information Security, Cybersecurity, Application Security, or Technology Risk environments. Familiarity with security testing, penetration testing, vulnerability management, or remediation processes. Understanding of application governance and security policy management. Experience supporting third-party vendors or externally managed applications. Knowledge of APIs and reporting solutions. Experience working in large enterprise environments. Required Tools: Jira Microsoft Excel Microsoft PowerPoint Preferred Tools: Confluence About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $55/hr. - $60/hr. The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations. LI-DK1
08/03/2026
Full time
Position: Technology Business Consultant/ IT Business Analyst Location: Charlotte, North Carolina Duration: Contract Job Overview: We are seeking a Technology Business Services Consultant to support complex initiatives with broad impact and large-scale planning. This role involves consulting on multi-faceted challenges, analyzing complex scenarios, and collaborating strategically with client personnel. The ideal candidate will have a strong background in Information Technology in support of Business Services and demonstrate the ability to lead and coordinate initiatives in a dynamic environment. Responsibilities: Consult on complex initiatives with broad impact and large-scale planning for Technology Business Services Consulting. Review and analyze complex, multi-faceted, larger-scale, or longer-term challenges requiring in-depth evaluation of multiple factors. Contribute to the resolution of complex situations requiring a solid understanding of policies, procedures, and compliance requirements. Strategically collaborate and consult with client personnel to meet deliverables. Lead and coordinate security, compliance, and governance-related initiatives across multiple applications and stakeholders. Drive projects from initiation through completion, ensuring milestones, deliverables, and deadlines are met. Partner with security engineers, application owners, compliance teams, and third-party vendors to support security and compliance objectives. Coordinate security testing activities and track participation, findings, and remediation efforts. Monitor policy, standards, and compliance requirements to ensure alignment with expectations. Review and track security findings to ensure appropriate ownership, prioritization, and resolution. Analyze issues, identify risks and gaps, and escalate concerns when necessary. Facilitate discussions across technical and non-technical teams to drive decisions and resolve conflicts. Develop and maintain reporting, metrics, presentations, and status updates for leadership and stakeholders. Manage multiple workstreams simultaneously while maintaining clear communication and visibility into progress. Qualifications: 5 years of Information Technology in support of Business Services experience or equivalent demonstrated through work, consulting experience, training, military experience, or education. Experience leading cross-functional technology, governance, compliance, or business systems initiatives. Strong project coordination and organizational skills. Excellent verbal and written communication skills. Ability to work independently with minimal supervision. Strong analytical and problem-solving abilities. Experience managing competing priorities in a fast-paced environment. Demonstrated leadership and stakeholder management skills. Ability to influence and negotiate with technical and business partners. Experience identifying, tracking, and escalating risks and issues. Preferred Qualifications: Experience working within Information Security, Cybersecurity, Application Security, or Technology Risk environments. Familiarity with security testing, penetration testing, vulnerability management, or remediation processes. Understanding of application governance and security policy management. Experience supporting third-party vendors or externally managed applications. Knowledge of APIs and reporting solutions. Experience working in large enterprise environments. Required Tools: Jira Microsoft Excel Microsoft PowerPoint Preferred Tools: Confluence About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $55/hr. - $60/hr. The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations. LI-DK1
IT Solution Architect D365 CRM/Customer Engagement
Keller North America, Inc. Hanover, Maryland
Company Logo Overview Keller is the world leader in geotechnical construction and deep foundations. With a North American presence of over 100 years, we operate as the market leader with over 50 offices throughout the US and Canada. By connecting global resources and local experience, Keller develops innovative, practical, and cost-effective solutions to geotechnical challenges. Our values of integrity, collaboration, and excellence enable us to lead the industry in providing the optimal solution for our clients. Keller is looking for an experienced IT Solution Architect D365 CRM/Customer Engagement based out of the US. The IT Solution Architect D365 CRM/Customer Engagement is responsible for the end-to-end architecture, design, and governance of Keller's Microsoft Dynamics 365 CE platform. This role ensures that customer, commercial, sales, marketing, service, and field engagement capabilities are standardized, scalable, secure, integrated, and aligned to Keller's global business processes. The CE Solution Architect acts as the key bridge between business stakeholders, IT delivery teams, solution partners, enterprise architecture, and Microsoft platform teams, ensuring that D365 CE solutions support Keller's commercial operating model while integrating effectively with D365 Finance & Operations, Power Platform, Azure, and other enterprise systems. Responsibilities Solution Architecture & Design Own the end-to-end solution architecture for D365 CE across Sales, Customer Service, Field Service, Marketing/Journeys, and related Power Platform capabilities. Define and maintain Keller's global CRM solution blueprint, architecture principles, configuration standards, and design patterns. Lead fit-gap analysis and recommend standard D365 CE capabilities before custom development. Ensure solution design supports Keller's global operating model, regional requirements, and long-term scalability. Provide architecture oversight for customizations, plugins, workflows, Power Automate flows, Dataverse configuration, security roles, and integrations. Global CRM/CE Governance Establish and enforce CE architecture governance, design review standards, and solution approval processes. Participate in or lead the CRM Design Authority / Architecture Review Board. Maintain solution consistency across global regions and business units. Govern customization decisions to minimize technical debt and improve maintainability. Ensure CE solutions comply with Keller's internal IT standards, enterprise architecture principles, security controls, and audit requirements. Delivery Leadership Partner with Keller ERP delivery teams, IT services, and third-party partners to operate, maintain, and support D365 CRM/CE systems. Review and approval: Functional design documents Technical design documents Integration designs Security models Data migration approach Test strategy and deployment plans Provide guidance across the full delivery lifecycle, including discovery, design, build, test, deploy, hypercare, and transition to BAU support. Act as final design authority for critical CE solution decisions. Integration & Enterprise Application Alignment Partner with Keller IT D365 CE, Cloud, Security, Data Service to define and govern CE integration architecture with: D365 Finance & Operations Power Platform Microsoft Fabric / Power BI Azure Integration Services Outlook, Teams, SharePoint, and Microsoft 365 Estimating, project, HR, finance, customer, and operational systems where applicable Support data flows for customer, account, contact, lead, opportunity, quote, project, and service-related information. Ensure integration patterns are secure, resilient, auditable, and aligned with Keller's iPaaS/API strategy. Partner with ERP architects to ensure consistency between CRM and ERP master data models. Data Model, Dataverse & Master Data Governance Own the CE logical data model and ensure effective use of Microsoft Dataverse. Define standards for accounts, contacts, leads, opportunities, activities, cases, service records, and custom entities. Support customer and commercial master data governance. Ensure data quality, retention, privacy, and lifecycle standards are built into the solution. Partner with reporting teams to enable trusted CRM analytics and executive dashboards. Performance, Scalability & DR Ensure solution meets performance, availability, and scalability requirements. Define Disaster Recovery (DR), RPO/RTO targets, and resilience architecture aligned with Microsoft SLAs. Security, Compliance & Audit Readiness Partner with D365 Security Lead to oversee: Design and govern CE role-based security, business units, teams, field-level security, and record ownership models. Ensure CE access aligns with least privilege, segregation of duties, and operational support requirements. Support SOX / ITGC where applicable for integrations, change management, access controls, and critical reporting. Ensure compliance with data privacy requirements and internal audit expectations. Maintain audit-ready architecture and design documentation. ALM, Environment & Release Management Partner with D365 Environment Manager to define and govern CE environment strategy. Establish application lifecycle management standards using: Managed and unmanaged solutions Azure DevOps pipelines Power Platform pipelines Solution packaging and deployment controls Ensure release practices support traceability, rollback planning, and production stability. Partner with support teams to manage release calendars, hotfixes, and platform updates. Performance, Scalability & Platform Optimization Ensure CE solutions are performant, scalable, and aligned to Microsoft platform best practices. Review plugin performance, Power Automate flow design, API usage, integration throughput, and Dataverse storage. Identify opportunities to simplify legacy customizations and reduce technical debt. Support platform health monitoring, capacity planning, and service improvement initiatives. Power Platform & Automation Enablement Provide architectural guidance for Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI solutions connected to CE. Ensure citizen development and low-code solutions follow Keller governance standards. Support reusable components, common data patterns, and controlled innovation. Partner with COE teams to ensure Power Platform governance, DLP policies, and environment controls are followed. Stakeholder Engagement Partner with Keller IT Division Business Solution Managers to engage with: Sales Business development Marketing Customer service Project operations Finance IT leadership Translate business goals into scalable CE platform capabilities. Present architecture options, risks, recommendations, and roadmap items to senior stakeholders. Provide thought leadership on CRM capability maturity and continuous improvement Qualifications Core Experience 10+ years of experience in CRM / enterprise application delivery. 5+ years in Microsoft Dynamics 365 CE / Power Platform architecture roles. Proven experience designing and delivering global or multi-business-unit CRM solutions. Strong understanding of commercial and customer engagement processes, including: Lead to opportunity Opportunity to quote Account and contact management Customer service / case management Field service, where applicable Sales pipeline and forecasting Technical Expertise Strong working knowledge of: Dynamics 365 Sales Dynamics 365 Customer Service Dynamics 365 Field Service Dynamics 365 Customer Insights / Journeys, where applicable Microsoft Dataverse Power Platform architecture Model-driven apps Canvas apps Power Automate Power BI Azure Integration Services Dual-write / virtual tables / APIs where integrated with D365 F&O Microsoft 365 collaboration integration, including Outlook, Teams, and SharePoint Governance & Compliance Experience with enterprise architecture governance and design authority processes. Strong understanding of secure design, RBAC, business unit hierarchy, and access control models. Experience supporting audit, SOX / ITGC, access review, change control, and evidence requirements. Familiarity with ITIL-based service management and BAU support models. Experience with ALM, release management, DevOps, and environment governance. Leadership Skills Ability to lead cross-functional teams and influence global stakeholders. Strong communication skills across technical, functional, business, and executive audiences. Ability to challenge unnecessary customization and promote standard platform capability. Strong vendor, partner, and system integrator management skills. Comfortable operating in a global, matrixed organization. Preferred Qualifications Microsoft certifications such as: Dynamics 365 + Power Platform Solution Architect Expert Power Platform Functional Consultant Associate Dynamics 365 Sales Functional Consultant Associate Dynamics 365 Customer Service Functional Consultant Associate Experience in construction, engineering, ground improvement, project-based services, or B2B commercial environments. Experience integrating CE with D365 Finance & Operations. Experience with global CRM templates and regional rollout models. Familiarity with data governance, customer master data, and reporting harmonization. Additional Information Salary Range: $150-$200K Actual salary will be based on a variety of factors including relevant internal and external experience, knowledge, skills, scope of job, geographical location or other factors permitted by law Benefits 401(k) + matching Health, Dental, Vision insurance Life insurance Paid time off (PTO) Holiday Pay Keller is an Equal Opportunity Employer. We encourage qualified women, minorities, veterans, individuals with disabilities, and others to apply. Equal Employment Opportunity
08/03/2026
Full time
Company Logo Overview Keller is the world leader in geotechnical construction and deep foundations. With a North American presence of over 100 years, we operate as the market leader with over 50 offices throughout the US and Canada. By connecting global resources and local experience, Keller develops innovative, practical, and cost-effective solutions to geotechnical challenges. Our values of integrity, collaboration, and excellence enable us to lead the industry in providing the optimal solution for our clients. Keller is looking for an experienced IT Solution Architect D365 CRM/Customer Engagement based out of the US. The IT Solution Architect D365 CRM/Customer Engagement is responsible for the end-to-end architecture, design, and governance of Keller's Microsoft Dynamics 365 CE platform. This role ensures that customer, commercial, sales, marketing, service, and field engagement capabilities are standardized, scalable, secure, integrated, and aligned to Keller's global business processes. The CE Solution Architect acts as the key bridge between business stakeholders, IT delivery teams, solution partners, enterprise architecture, and Microsoft platform teams, ensuring that D365 CE solutions support Keller's commercial operating model while integrating effectively with D365 Finance & Operations, Power Platform, Azure, and other enterprise systems. Responsibilities Solution Architecture & Design Own the end-to-end solution architecture for D365 CE across Sales, Customer Service, Field Service, Marketing/Journeys, and related Power Platform capabilities. Define and maintain Keller's global CRM solution blueprint, architecture principles, configuration standards, and design patterns. Lead fit-gap analysis and recommend standard D365 CE capabilities before custom development. Ensure solution design supports Keller's global operating model, regional requirements, and long-term scalability. Provide architecture oversight for customizations, plugins, workflows, Power Automate flows, Dataverse configuration, security roles, and integrations. Global CRM/CE Governance Establish and enforce CE architecture governance, design review standards, and solution approval processes. Participate in or lead the CRM Design Authority / Architecture Review Board. Maintain solution consistency across global regions and business units. Govern customization decisions to minimize technical debt and improve maintainability. Ensure CE solutions comply with Keller's internal IT standards, enterprise architecture principles, security controls, and audit requirements. Delivery Leadership Partner with Keller ERP delivery teams, IT services, and third-party partners to operate, maintain, and support D365 CRM/CE systems. Review and approval: Functional design documents Technical design documents Integration designs Security models Data migration approach Test strategy and deployment plans Provide guidance across the full delivery lifecycle, including discovery, design, build, test, deploy, hypercare, and transition to BAU support. Act as final design authority for critical CE solution decisions. Integration & Enterprise Application Alignment Partner with Keller IT D365 CE, Cloud, Security, Data Service to define and govern CE integration architecture with: D365 Finance & Operations Power Platform Microsoft Fabric / Power BI Azure Integration Services Outlook, Teams, SharePoint, and Microsoft 365 Estimating, project, HR, finance, customer, and operational systems where applicable Support data flows for customer, account, contact, lead, opportunity, quote, project, and service-related information. Ensure integration patterns are secure, resilient, auditable, and aligned with Keller's iPaaS/API strategy. Partner with ERP architects to ensure consistency between CRM and ERP master data models. Data Model, Dataverse & Master Data Governance Own the CE logical data model and ensure effective use of Microsoft Dataverse. Define standards for accounts, contacts, leads, opportunities, activities, cases, service records, and custom entities. Support customer and commercial master data governance. Ensure data quality, retention, privacy, and lifecycle standards are built into the solution. Partner with reporting teams to enable trusted CRM analytics and executive dashboards. Performance, Scalability & DR Ensure solution meets performance, availability, and scalability requirements. Define Disaster Recovery (DR), RPO/RTO targets, and resilience architecture aligned with Microsoft SLAs. Security, Compliance & Audit Readiness Partner with D365 Security Lead to oversee: Design and govern CE role-based security, business units, teams, field-level security, and record ownership models. Ensure CE access aligns with least privilege, segregation of duties, and operational support requirements. Support SOX / ITGC where applicable for integrations, change management, access controls, and critical reporting. Ensure compliance with data privacy requirements and internal audit expectations. Maintain audit-ready architecture and design documentation. ALM, Environment & Release Management Partner with D365 Environment Manager to define and govern CE environment strategy. Establish application lifecycle management standards using: Managed and unmanaged solutions Azure DevOps pipelines Power Platform pipelines Solution packaging and deployment controls Ensure release practices support traceability, rollback planning, and production stability. Partner with support teams to manage release calendars, hotfixes, and platform updates. Performance, Scalability & Platform Optimization Ensure CE solutions are performant, scalable, and aligned to Microsoft platform best practices. Review plugin performance, Power Automate flow design, API usage, integration throughput, and Dataverse storage. Identify opportunities to simplify legacy customizations and reduce technical debt. Support platform health monitoring, capacity planning, and service improvement initiatives. Power Platform & Automation Enablement Provide architectural guidance for Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI solutions connected to CE. Ensure citizen development and low-code solutions follow Keller governance standards. Support reusable components, common data patterns, and controlled innovation. Partner with COE teams to ensure Power Platform governance, DLP policies, and environment controls are followed. Stakeholder Engagement Partner with Keller IT Division Business Solution Managers to engage with: Sales Business development Marketing Customer service Project operations Finance IT leadership Translate business goals into scalable CE platform capabilities. Present architecture options, risks, recommendations, and roadmap items to senior stakeholders. Provide thought leadership on CRM capability maturity and continuous improvement Qualifications Core Experience 10+ years of experience in CRM / enterprise application delivery. 5+ years in Microsoft Dynamics 365 CE / Power Platform architecture roles. Proven experience designing and delivering global or multi-business-unit CRM solutions. Strong understanding of commercial and customer engagement processes, including: Lead to opportunity Opportunity to quote Account and contact management Customer service / case management Field service, where applicable Sales pipeline and forecasting Technical Expertise Strong working knowledge of: Dynamics 365 Sales Dynamics 365 Customer Service Dynamics 365 Field Service Dynamics 365 Customer Insights / Journeys, where applicable Microsoft Dataverse Power Platform architecture Model-driven apps Canvas apps Power Automate Power BI Azure Integration Services Dual-write / virtual tables / APIs where integrated with D365 F&O Microsoft 365 collaboration integration, including Outlook, Teams, and SharePoint Governance & Compliance Experience with enterprise architecture governance and design authority processes. Strong understanding of secure design, RBAC, business unit hierarchy, and access control models. Experience supporting audit, SOX / ITGC, access review, change control, and evidence requirements. Familiarity with ITIL-based service management and BAU support models. Experience with ALM, release management, DevOps, and environment governance. Leadership Skills Ability to lead cross-functional teams and influence global stakeholders. Strong communication skills across technical, functional, business, and executive audiences. Ability to challenge unnecessary customization and promote standard platform capability. Strong vendor, partner, and system integrator management skills. Comfortable operating in a global, matrixed organization. Preferred Qualifications Microsoft certifications such as: Dynamics 365 + Power Platform Solution Architect Expert Power Platform Functional Consultant Associate Dynamics 365 Sales Functional Consultant Associate Dynamics 365 Customer Service Functional Consultant Associate Experience in construction, engineering, ground improvement, project-based services, or B2B commercial environments. Experience integrating CE with D365 Finance & Operations. Experience with global CRM templates and regional rollout models. Familiarity with data governance, customer master data, and reporting harmonization. Additional Information Salary Range: $150-$200K Actual salary will be based on a variety of factors including relevant internal and external experience, knowledge, skills, scope of job, geographical location or other factors permitted by law Benefits 401(k) + matching Health, Dental, Vision insurance Life insurance Paid time off (PTO) Holiday Pay Keller is an Equal Opportunity Employer. We encourage qualified women, minorities, veterans, individuals with disabilities, and others to apply. Equal Employment Opportunity
IT Project Manager
CYNET Systems San Jose, California
Job Overview: Pay Range: $93.20hr - $98.20hr Requirement/Must Have: Bachelor's degree in Information Technology, Computer Science, Engineering, Supply Chain Management, Business, or a related field. 10+ years of experience managing enterprise IT implementation projects. Proven experience managing Blue Yonder (formerly JDA) implementation projects, preferably involving Master Production Scheduling (MPS), Supply Planning, or Manufacturing Planning solutions. Experience managing reporting and analytics projects involving Snowflake, Tableau, and/or Power BI. Strong understanding of manufacturing planning, production scheduling, supply chain planning, business intelligence, and ERP integrations. Experience coordinating cross-functional teams, including Data Engineering, Reporting, Business Intelligence, and ERP teams. Strong knowledge of project management tools such as Microsoft Project, Jira, Smartsheet, and ServiceNow. Excellent leadership, communication, stakeholder management, negotiation, and problem-solving skills. Experience delivering projects using Agile, Waterfall, or Hybrid methodologies. Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail. Responsibilities: Plan, initiate, and manage the end-to-end Blue Yonder Master Production Scheduling (MPS) implementation project as the IT Project Manager. Define project scope, objectives, deliverables, timelines, budgets, resource plans, and success metrics. Coordinate business stakeholders, functional consultants, technical teams, system integrators, and third-party vendors to ensure successful project execution. Manage the delivery of reporting and analytics workstreams, including Snowflake data integration, Tableau dashboards, and Power BI reporting solutions supporting production planning and supply chain operations. Collaborate with business users to gather reporting requirements and ensure delivery of meaningful operational and executive dashboards. Coordinate data integration activities between Blue Yonder, ERP systems, Snowflake, Tableau, Power BI, and other enterprise applications. Drive project governance, monitor milestones, manage dependencies, and ensure adherence to project schedules. Identify, assess, and mitigate project risks, issues, and change requests while maintaining project quality. Facilitate project status meetings, steering committee meetings, executive updates, and stakeholder communications. Apply appropriate project management methodologies (Agile, Waterfall, or Hybrid) throughout the project lifecycle. Ensure compliance with organizational IT governance, security policies, data governance, and implementation standards. Collaborate with Supply Chain, Manufacturing, Production Planning, Procurement, ERP, Data Engineering, and Business Intelligence teams to ensure seamless solution delivery. Oversee testing activities, cutover planning, deployment, hypercare, and project closure. Maintain comprehensive project documentation, including project plans, RAID logs, status reports, dashboards, and lessons learned. Coordinate with globally distributed teams across multiple time zones and maintain scheduling flexibility. Support additional PMO initiatives and enterprise IT projects as assigned. Nice to Have: Hands-on experience with Blue Yonder Master Production Scheduling (MPS), Supply Planning, or other Blue Yonder Supply Chain Planning modules. Experience with Snowflake data platform, Tableau, and Power BI reporting implementations. Experience integrating Blue Yonder with ERP platforms such as SAP S/4HANA, SAP ECC. PMP, PRINCE2, Agile, Scrum Master, or SAFe certification. Experience with cloud-based implementations (Azure, AWS, or Google Cloud Platform). Knowledge of manufacturing operations, Material Requirements Planning (MRP), finite capacity scheduling, and production planning processes. Background in enterprise software implementation, systems integration, data warehousing, or supply chain transformation programs. Experience working with geographically distributed teams and global stakeholders. Skills: Blue Yonder Master Production Scheduling (MPS). Snowflake. Tableau. Power BI. Microsoft Project. Jira. Smartsheet. ServiceNow. Agile. Waterfall. Hybrid Methodologies. ERP Integration. Supply Chain Management. Business Intelligence. Qualification And Education: Bachelor's degree in Information Technology, Computer Science, Engineering, Supply Chain Management, Business, or a related field. 10+ years of experience managing enterprise IT implementation projects. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/03/2026
Full time
Job Overview: Pay Range: $93.20hr - $98.20hr Requirement/Must Have: Bachelor's degree in Information Technology, Computer Science, Engineering, Supply Chain Management, Business, or a related field. 10+ years of experience managing enterprise IT implementation projects. Proven experience managing Blue Yonder (formerly JDA) implementation projects, preferably involving Master Production Scheduling (MPS), Supply Planning, or Manufacturing Planning solutions. Experience managing reporting and analytics projects involving Snowflake, Tableau, and/or Power BI. Strong understanding of manufacturing planning, production scheduling, supply chain planning, business intelligence, and ERP integrations. Experience coordinating cross-functional teams, including Data Engineering, Reporting, Business Intelligence, and ERP teams. Strong knowledge of project management tools such as Microsoft Project, Jira, Smartsheet, and ServiceNow. Excellent leadership, communication, stakeholder management, negotiation, and problem-solving skills. Experience delivering projects using Agile, Waterfall, or Hybrid methodologies. Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail. Responsibilities: Plan, initiate, and manage the end-to-end Blue Yonder Master Production Scheduling (MPS) implementation project as the IT Project Manager. Define project scope, objectives, deliverables, timelines, budgets, resource plans, and success metrics. Coordinate business stakeholders, functional consultants, technical teams, system integrators, and third-party vendors to ensure successful project execution. Manage the delivery of reporting and analytics workstreams, including Snowflake data integration, Tableau dashboards, and Power BI reporting solutions supporting production planning and supply chain operations. Collaborate with business users to gather reporting requirements and ensure delivery of meaningful operational and executive dashboards. Coordinate data integration activities between Blue Yonder, ERP systems, Snowflake, Tableau, Power BI, and other enterprise applications. Drive project governance, monitor milestones, manage dependencies, and ensure adherence to project schedules. Identify, assess, and mitigate project risks, issues, and change requests while maintaining project quality. Facilitate project status meetings, steering committee meetings, executive updates, and stakeholder communications. Apply appropriate project management methodologies (Agile, Waterfall, or Hybrid) throughout the project lifecycle. Ensure compliance with organizational IT governance, security policies, data governance, and implementation standards. Collaborate with Supply Chain, Manufacturing, Production Planning, Procurement, ERP, Data Engineering, and Business Intelligence teams to ensure seamless solution delivery. Oversee testing activities, cutover planning, deployment, hypercare, and project closure. Maintain comprehensive project documentation, including project plans, RAID logs, status reports, dashboards, and lessons learned. Coordinate with globally distributed teams across multiple time zones and maintain scheduling flexibility. Support additional PMO initiatives and enterprise IT projects as assigned. Nice to Have: Hands-on experience with Blue Yonder Master Production Scheduling (MPS), Supply Planning, or other Blue Yonder Supply Chain Planning modules. Experience with Snowflake data platform, Tableau, and Power BI reporting implementations. Experience integrating Blue Yonder with ERP platforms such as SAP S/4HANA, SAP ECC. PMP, PRINCE2, Agile, Scrum Master, or SAFe certification. Experience with cloud-based implementations (Azure, AWS, or Google Cloud Platform). Knowledge of manufacturing operations, Material Requirements Planning (MRP), finite capacity scheduling, and production planning processes. Background in enterprise software implementation, systems integration, data warehousing, or supply chain transformation programs. Experience working with geographically distributed teams and global stakeholders. Skills: Blue Yonder Master Production Scheduling (MPS). Snowflake. Tableau. Power BI. Microsoft Project. Jira. Smartsheet. ServiceNow. Agile. Waterfall. Hybrid Methodologies. ERP Integration. Supply Chain Management. Business Intelligence. Qualification And Education: Bachelor's degree in Information Technology, Computer Science, Engineering, Supply Chain Management, Business, or a related field. 10+ years of experience managing enterprise IT implementation projects. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Principal Product Designer (Mobile/Native App)
Pinnacle Technical Resources Fort Worth, Texas
Principal Product Designer (UX) Location: Fort Worth, TX (Hybrid - Tuesday through Thursday onsite, Remote Monday & Friday) Duration: Long-Term Contract (12 months to start) + High Conversion Potential Pay: $75.00-80.00/hour W2 + Benefits We're seeking an experienced Principal Product Designer to join a cross-functional product team focused on creating intuitive, user-centered experiences across native mobile and enterprise applications. This role partners closely with Product, Engineering, and business stakeholders to drive the UX process from discovery and research through implementation. Responsibilities Lead end-to-end product design across native iOS, Android, and enterprise applications. Partner with Product Owners, Engineering, and cross-functional teams to define user stories and UX deliverables. Influence product and design decisions through UX best practices, user research, and data-driven insights. Design user flows, information architecture, wireframes, visual mockups, prototypes, and interaction patterns. Develop and maintain UX specifications, documentation, and design patterns. Conduct usability testing, user interviews, heuristic evaluations, and other UX research activities. Present design concepts and recommendations to stakeholders while incorporating feedback throughout the design process. Collaborate closely with developers to ensure successful implementation of design solutions. Manage multiple initiatives while communicating project status, risks, and timelines. Qualifications 5+ years of experience in Product Design, UX Design, Interaction Design, or a related discipline. Experience designing native iOS and Android applications. Strong portfolio demonstrating end-to-end product design experience. Experience working closely with Product and Engineering teams in Agile environments. Strong understanding of user-centered design principles, information architecture, interaction design, accessibility, and responsive design. Experience planning and conducting qualitative and quantitative UX research. Proficiency with modern design and prototyping tools, including Figma and Adobe Creative Cloud. Excellent communication, presentation, and stakeholder management skills. Bachelor's degree in Human-Computer Interaction, Human Factors, Computer Science, Visual Design, or a related field, or equivalent experience. Portfolio and LinkedIn profile are required for submission. Work Authorization: Must be authorized to work in the United States without current or future sponsorship. Please Note: This opportunity is available on a W2 basis only. C2C, third-party vendors, and sponsorship are not available. About PTR Global PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5,000 professionals providing services across the U.S. and Canada. Pay Range: $75.00-80.00/hour The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, 401(k) contributions, PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. At PTR Global, we understand the importance of your privacy and security. We never ask job applicants to pay fees, purchase products or gift cards, or provide banking information before accepting an offer and completing our official onboarding process. If you receive a suspicious message, email, or phone call claiming to be from PTR Global, do not respond or click any links. Instead, contact us directly at +1 or .
08/03/2026
Full time
Principal Product Designer (UX) Location: Fort Worth, TX (Hybrid - Tuesday through Thursday onsite, Remote Monday & Friday) Duration: Long-Term Contract (12 months to start) + High Conversion Potential Pay: $75.00-80.00/hour W2 + Benefits We're seeking an experienced Principal Product Designer to join a cross-functional product team focused on creating intuitive, user-centered experiences across native mobile and enterprise applications. This role partners closely with Product, Engineering, and business stakeholders to drive the UX process from discovery and research through implementation. Responsibilities Lead end-to-end product design across native iOS, Android, and enterprise applications. Partner with Product Owners, Engineering, and cross-functional teams to define user stories and UX deliverables. Influence product and design decisions through UX best practices, user research, and data-driven insights. Design user flows, information architecture, wireframes, visual mockups, prototypes, and interaction patterns. Develop and maintain UX specifications, documentation, and design patterns. Conduct usability testing, user interviews, heuristic evaluations, and other UX research activities. Present design concepts and recommendations to stakeholders while incorporating feedback throughout the design process. Collaborate closely with developers to ensure successful implementation of design solutions. Manage multiple initiatives while communicating project status, risks, and timelines. Qualifications 5+ years of experience in Product Design, UX Design, Interaction Design, or a related discipline. Experience designing native iOS and Android applications. Strong portfolio demonstrating end-to-end product design experience. Experience working closely with Product and Engineering teams in Agile environments. Strong understanding of user-centered design principles, information architecture, interaction design, accessibility, and responsive design. Experience planning and conducting qualitative and quantitative UX research. Proficiency with modern design and prototyping tools, including Figma and Adobe Creative Cloud. Excellent communication, presentation, and stakeholder management skills. Bachelor's degree in Human-Computer Interaction, Human Factors, Computer Science, Visual Design, or a related field, or equivalent experience. Portfolio and LinkedIn profile are required for submission. Work Authorization: Must be authorized to work in the United States without current or future sponsorship. Please Note: This opportunity is available on a W2 basis only. C2C, third-party vendors, and sponsorship are not available. About PTR Global PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5,000 professionals providing services across the U.S. and Canada. Pay Range: $75.00-80.00/hour The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, 401(k) contributions, PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. At PTR Global, we understand the importance of your privacy and security. We never ask job applicants to pay fees, purchase products or gift cards, or provide banking information before accepting an offer and completing our official onboarding process. If you receive a suspicious message, email, or phone call claiming to be from PTR Global, do not respond or click any links. Instead, contact us directly at +1 or .
IT Applications Engineer VI, Container Platform Engineering Lead
Kaiser Permanente Greensboro, North Carolina
Tech Summary This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/28/2026
Full time
Tech Summary This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
IT Applications Engineer VI, Container Platform Operations Lead
Kaiser Permanente Greensboro, North Carolina
Tech Support This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides operational leadership for the enterprise container platform service across on-premises and public-cloud environments. The department supports a growing portfolio of business-critical applications and shared technology capabilities that require consistent service reliability, operational readiness, security, compliance, and resilience. The Container Platform Operations Lead centralizes operational accountability and serves as the primary coordination and escalation point for platform health, major incidents, tenant-impacting risks, service readiness, and operational performance. The position partners with internal support organizations and external service providers to establish clear ownership, effective support models, reliable operating procedures, and measurable service expectations across the container platform ecosystem. The role leads operational governance across incident, problem, change, capacity, availability, vulnerability, compliance, business continuity, and disaster recovery practices. It also maintains the operational improvement backlog, strengthens monitoring and service-health reporting, and converts operational lessons into preventive controls and engineering priorities. In close partnership with the Engineering Lead, this position improves service stability, reduces operational risk, and ensures the enterprise container platform remains ready to support mission-critical healthcare services as adoption grows. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/28/2026
Full time
Tech Support This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides operational leadership for the enterprise container platform service across on-premises and public-cloud environments. The department supports a growing portfolio of business-critical applications and shared technology capabilities that require consistent service reliability, operational readiness, security, compliance, and resilience. The Container Platform Operations Lead centralizes operational accountability and serves as the primary coordination and escalation point for platform health, major incidents, tenant-impacting risks, service readiness, and operational performance. The position partners with internal support organizations and external service providers to establish clear ownership, effective support models, reliable operating procedures, and measurable service expectations across the container platform ecosystem. The role leads operational governance across incident, problem, change, capacity, availability, vulnerability, compliance, business continuity, and disaster recovery practices. It also maintains the operational improvement backlog, strengthens monitoring and service-health reporting, and converts operational lessons into preventive controls and engineering priorities. In close partnership with the Engineering Lead, this position improves service stability, reduces operational risk, and ensures the enterprise container platform remains ready to support mission-critical healthcare services as adoption grows. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Senior IT Applications Engineer, AEM Platform (Greensboro, NC)
Kaiser Permanente Greensboro, North Carolina
Job Summary: This senior level employee is primarily responsible for translating business requirements and functional specifications into software solutions, for contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for serving as a technical expert for project teams while providing consultation to help ensure new and existing software solutions are developed. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides insight into recommendations for technical solutions that meet design and functional needs. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Ensures appropriate translation of business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Serves as an expert for innovative technical solutions that meet design and functional needs. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Recommends complex technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides expertise and guidance to team members for systems incident responses for complex issues. Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications. Reviews and validates technical specifications and documentation. Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs. Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation. Leads systems incident support and troubleshooting for complex and non-complex issues. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions serving as an escalation point for complex or unresolved issues related to requirements translation. Develops and validates complex testing scenarios to identify application errors and ensure software solutions meet functional specifications. Participates in all software development lifecycle phases by applying comprehensive understanding of company methodology, policies, standards, and internal and external controls. Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages. Provides consultation to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications. Leads the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications. Leads, mentors, and trains other technical resources to develop software applications. Minimum Qualifications: Minimum five (5) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/09/2026
Full time
Job Summary: This senior level employee is primarily responsible for translating business requirements and functional specifications into software solutions, for contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for serving as a technical expert for project teams while providing consultation to help ensure new and existing software solutions are developed. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides insight into recommendations for technical solutions that meet design and functional needs. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Ensures appropriate translation of business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Serves as an expert for innovative technical solutions that meet design and functional needs. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Recommends complex technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides expertise and guidance to team members for systems incident responses for complex issues. Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications. Reviews and validates technical specifications and documentation. Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs. Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation. Leads systems incident support and troubleshooting for complex and non-complex issues. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions serving as an escalation point for complex or unresolved issues related to requirements translation. Develops and validates complex testing scenarios to identify application errors and ensure software solutions meet functional specifications. Participates in all software development lifecycle phases by applying comprehensive understanding of company methodology, policies, standards, and internal and external controls. Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages. Provides consultation to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications. Leads the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications. Leads, mentors, and trains other technical resources to develop software applications. Minimum Qualifications: Minimum five (5) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
IT Applications Engineer V
Kaiser Permanente Greensboro, North Carolina
Job Summary: This senior level employee is primarily responsible for translating business requirements and functional specifications into software solutions, for contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for serving as a technical expert for project teams while providing consultation to help ensure new and existing software solutions are developed. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides insight into recommendations for technical solutions that meet design and functional needs. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Ensures appropriate translation of business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Serves as an expert for innovative technical solutions that meet design and functional needs. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Recommends complex technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides expertise and guidance to team members for systems incident responses for complex issues. Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications. Reviews and validates technical specifications and documentation. Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs. Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation. Leads systems incident support and troubleshooting for complex and non-complex issues. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions serving as an escalation point for complex or unresolved issues related to requirements translation. Develops and validates complex testing scenarios to identify application errors and ensure software solutions meet functional specifications. Participates in all software development lifecycle phases by applying comprehensive understanding of company methodology, policies, standards, and internal and external controls. Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages. Provides consultation to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications. Leads the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications. Leads, mentors, and trains other technical resources to develop software applications. Minimum Qualifications: Minimum five (5) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/09/2026
Full time
Job Summary: This senior level employee is primarily responsible for translating business requirements and functional specifications into software solutions, for contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for serving as a technical expert for project teams while providing consultation to help ensure new and existing software solutions are developed. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides insight into recommendations for technical solutions that meet design and functional needs. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Ensures appropriate translation of business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Serves as an expert for innovative technical solutions that meet design and functional needs. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Recommends complex technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides expertise and guidance to team members for systems incident responses for complex issues. Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications. Reviews and validates technical specifications and documentation. Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs. Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation. Leads systems incident support and troubleshooting for complex and non-complex issues. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions serving as an escalation point for complex or unresolved issues related to requirements translation. Develops and validates complex testing scenarios to identify application errors and ensure software solutions meet functional specifications. Participates in all software development lifecycle phases by applying comprehensive understanding of company methodology, policies, standards, and internal and external controls. Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages. Provides consultation to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications. Leads the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications. Leads, mentors, and trains other technical resources to develop software applications. Minimum Qualifications: Minimum five (5) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.

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