it job board logo
  • Home
  • Find IT Jobs
  • Register CV
  • Register as Employer
  • Contact us
  • Career Advice
  • Recruiting? Post a job
  • Sign in
  • Sign up
  • Home
  • Find IT Jobs
  • Register CV
  • Register as Employer
  • Contact us
  • Career Advice
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

315 jobs found

Email me jobs like this
Refine Search
Current Search
specialist systems engineer
Hardware Systems Engineer
Lean Synergy Solutions Hollywood, Maryland
Job Description Job Description Hardware Systems Engineer Position Summary Our client, a company focused on the design, engineering, sales, and support of telemetry data systems and mission-critical communications solutions, is seeking an experienced Hardware (HW) Systems Engineer to join its Product Engineering Team. This role develops hardware-based product solutions focused on telemetry and electronic communications technologies. Employment Type Full-Time / Regular US CITIENSHIP REQUIRED Key Responsibilities Develop hardware design specifications based on requirements or concept sketches. Perform technical planning, circuit-level design, implementation, verification, and formal acceptance and production testing. Perform system-level analysis through all phases of the product design cycle: concept, design, fabrication, test, installation, operation, and maintenance. Convert customer or product requirements into solutions that account for technical, schedule, and cost constraints. Perform functional analysis, timing analysis, detailed trade studies, requirements allocation, and interface definition to address customer requirements. Lead and actively participate in hardware design, including architecture planning, functional block diagrams, state diagrams, and schematics. Perform design analysis, including circuit modeling and simulation, FPGA simulations, signal integrity modeling, power analysis, failure mode analysis, and manufacturability analysis. Support implementation of the design, including oversight of layout, support of first article procurement, and debug of the first article build. Write and review design, release, and support documentation, including design review documents, production manuals, interface control documents, and test procedures. Coordinate actively with other departments for system integration, software integration, testing, and production throughout the design effort. Support co-worker development efforts and solicit assistance when necessary or appropriate. Provide maintenance support for existing products, including enhancements, parts obsolescence, and corrective actions. Execute tasks in accordance with QMS processes and procedures. Required Qualifications 7+ years of relevant hardware engineering experience. Knowledge of PCI Express, DDR, or other high-speed interfaces, preferably with practical experience. Knowledge of Ethernet down to the physical layer, preferably with practical experience. Knowledge of basic serial communication interfaces such as I2C and USB, preferably with practical experience. Knowledge of SoC FPGA design, preferably with practical experience. Experience with design and debug of HDL coding (VHDL, Verilog/System Verilog) targeting communication signal processing and low-latency processing. Good understanding of practical techniques for noise reduction/control and electrical susceptibility immunity. Successful track record of completed design efforts. Proficiency with simulation tools such as Riviera Pro, Active-HDL, Questa, or VCS; MATLAB; FPGA implementation tools such as Quartus Prime and AMD-Xilinx Vivado/Vitis; Cadence; PSPICE; and MS Office. Proficiency with classic hardware lab tools such as network analyzers, spectrum analyzers, oscilloscopes, logic analyzers, and function generators. U.S. citizenship required. Must be able to qualify for security clearance (not required immediately). Preferred Qualifications Expert knowledge of hardware technologies with 7 years of relevant industry experience. Experience dealing with timing constraints and closing timing on FPGA designs. Familiarity with basic DSP functional blocks such as filtering and FFT. Prior experience performing high-speed signal integrity analysis. Experience with RF design and debug techniques. Exposure to and experience with EMC/EMI and environmental qualification processes. Scripting capabilities such as Python for debug tools and testing. Education 4-year Bachelor's degree in Electrical Engineering (BSEE) required- Master's degree in Electrical Engineering (MSEE) preferred. A 4-year Bachelor's degree in a related technical discipline, such as Computer Engineering, will also be considered. Location : Hollywood, Maryland. Compensation & Benefits $130,000 - $155,000 annually About Lean Synergy Solutions Lean Synergy Solutions is a Veteran-owned and operated recruiting firm that specializes in aligning top-tier talent with high-impact roles across a variety of industries. Our team, consisting of military veterans and industry specialists, brings a mission-driven approach to workforce solutions. Focused on placing skilled professionals in key roles, we help organizations navigate transformation with precision. We are committed to supporting transitioning service members, veterans, military spouses, and civilian professionals by providing access to meaningful, long-term career opportunities in government, public, and private sector positions. You should be proficient in: Electrical Schematics Troubleshooting Skills PCB Assembly (Printed Circuit Board Assembly) PCB Components (Printed Circuit Board Components) Electrical / Electronic Systems Electrical Schematic Reading Avionics Systems Engineering Degree
10/25/2026
Full time
Job Description Job Description Hardware Systems Engineer Position Summary Our client, a company focused on the design, engineering, sales, and support of telemetry data systems and mission-critical communications solutions, is seeking an experienced Hardware (HW) Systems Engineer to join its Product Engineering Team. This role develops hardware-based product solutions focused on telemetry and electronic communications technologies. Employment Type Full-Time / Regular US CITIENSHIP REQUIRED Key Responsibilities Develop hardware design specifications based on requirements or concept sketches. Perform technical planning, circuit-level design, implementation, verification, and formal acceptance and production testing. Perform system-level analysis through all phases of the product design cycle: concept, design, fabrication, test, installation, operation, and maintenance. Convert customer or product requirements into solutions that account for technical, schedule, and cost constraints. Perform functional analysis, timing analysis, detailed trade studies, requirements allocation, and interface definition to address customer requirements. Lead and actively participate in hardware design, including architecture planning, functional block diagrams, state diagrams, and schematics. Perform design analysis, including circuit modeling and simulation, FPGA simulations, signal integrity modeling, power analysis, failure mode analysis, and manufacturability analysis. Support implementation of the design, including oversight of layout, support of first article procurement, and debug of the first article build. Write and review design, release, and support documentation, including design review documents, production manuals, interface control documents, and test procedures. Coordinate actively with other departments for system integration, software integration, testing, and production throughout the design effort. Support co-worker development efforts and solicit assistance when necessary or appropriate. Provide maintenance support for existing products, including enhancements, parts obsolescence, and corrective actions. Execute tasks in accordance with QMS processes and procedures. Required Qualifications 7+ years of relevant hardware engineering experience. Knowledge of PCI Express, DDR, or other high-speed interfaces, preferably with practical experience. Knowledge of Ethernet down to the physical layer, preferably with practical experience. Knowledge of basic serial communication interfaces such as I2C and USB, preferably with practical experience. Knowledge of SoC FPGA design, preferably with practical experience. Experience with design and debug of HDL coding (VHDL, Verilog/System Verilog) targeting communication signal processing and low-latency processing. Good understanding of practical techniques for noise reduction/control and electrical susceptibility immunity. Successful track record of completed design efforts. Proficiency with simulation tools such as Riviera Pro, Active-HDL, Questa, or VCS; MATLAB; FPGA implementation tools such as Quartus Prime and AMD-Xilinx Vivado/Vitis; Cadence; PSPICE; and MS Office. Proficiency with classic hardware lab tools such as network analyzers, spectrum analyzers, oscilloscopes, logic analyzers, and function generators. U.S. citizenship required. Must be able to qualify for security clearance (not required immediately). Preferred Qualifications Expert knowledge of hardware technologies with 7 years of relevant industry experience. Experience dealing with timing constraints and closing timing on FPGA designs. Familiarity with basic DSP functional blocks such as filtering and FFT. Prior experience performing high-speed signal integrity analysis. Experience with RF design and debug techniques. Exposure to and experience with EMC/EMI and environmental qualification processes. Scripting capabilities such as Python for debug tools and testing. Education 4-year Bachelor's degree in Electrical Engineering (BSEE) required- Master's degree in Electrical Engineering (MSEE) preferred. A 4-year Bachelor's degree in a related technical discipline, such as Computer Engineering, will also be considered. Location : Hollywood, Maryland. Compensation & Benefits $130,000 - $155,000 annually About Lean Synergy Solutions Lean Synergy Solutions is a Veteran-owned and operated recruiting firm that specializes in aligning top-tier talent with high-impact roles across a variety of industries. Our team, consisting of military veterans and industry specialists, brings a mission-driven approach to workforce solutions. Focused on placing skilled professionals in key roles, we help organizations navigate transformation with precision. We are committed to supporting transitioning service members, veterans, military spouses, and civilian professionals by providing access to meaningful, long-term career opportunities in government, public, and private sector positions. You should be proficient in: Electrical Schematics Troubleshooting Skills PCB Assembly (Printed Circuit Board Assembly) PCB Components (Printed Circuit Board Components) Electrical / Electronic Systems Electrical Schematic Reading Avionics Systems Engineering Degree
Mid-Level Product Launch & Organizational Readiness Specialist - Healthcare Technology
Athenahealth Belfast, Maine
Athenahealth seeks an Emerging Product Services Associate to support launch, adoption, and organizational readiness for innovative, cloud-based healthcare solutions. In this role, you'll collaborate with product, engineering, and client-facing teams to analyze clinical workflows, coordinate go-live activities, and develop training and support materials. You'll track performance using data, surface improvement opportunities, and contribute to agile delivery. This is a mission-driven, fast-paced environment focused on improving care and operational outcomes for medical groups and health systems. Responsibilities Support launch and adoption of emerging Athenahealth products and services for healthcare clients Coordinate organizational readiness activities across product, engineering, and client-facing teams Analyze clinical and operational workflows to identify product and process improvement opportunities Assist in developing and maintaining implementation playbooks, training materials, and support documentation Monitor product performance and user feedback to surface issues and enhancement needs Support change management, communication, and stakeholder alignment for new releases Use data and analytics to track success metrics and inform decision making Collaborate in agile ceremonies and contribute to continuous improvement initiatives Required Skills Product support for Saa S/cloud solutions Healthcare operations or clinical workflow knowledge Requirements gathering and documentation Data analysis and reporting (Excel, SQL, or BI tools) Change management and organizational readiness Process mapping and optimization Agile/Scrum methodologies Stakeholder communication and coordination Technical writing for training and support docs Project coordination or project management
10/25/2026
Full time
Athenahealth seeks an Emerging Product Services Associate to support launch, adoption, and organizational readiness for innovative, cloud-based healthcare solutions. In this role, you'll collaborate with product, engineering, and client-facing teams to analyze clinical workflows, coordinate go-live activities, and develop training and support materials. You'll track performance using data, surface improvement opportunities, and contribute to agile delivery. This is a mission-driven, fast-paced environment focused on improving care and operational outcomes for medical groups and health systems. Responsibilities Support launch and adoption of emerging Athenahealth products and services for healthcare clients Coordinate organizational readiness activities across product, engineering, and client-facing teams Analyze clinical and operational workflows to identify product and process improvement opportunities Assist in developing and maintaining implementation playbooks, training materials, and support documentation Monitor product performance and user feedback to surface issues and enhancement needs Support change management, communication, and stakeholder alignment for new releases Use data and analytics to track success metrics and inform decision making Collaborate in agile ceremonies and contribute to continuous improvement initiatives Required Skills Product support for Saa S/cloud solutions Healthcare operations or clinical workflow knowledge Requirements gathering and documentation Data analysis and reporting (Excel, SQL, or BI tools) Change management and organizational readiness Process mapping and optimization Agile/Scrum methodologies Stakeholder communication and coordination Technical writing for training and support docs Project coordination or project management
Manager of Virtual Services - $81000 - $86000 Yearly Salary
Foothill Credit Union Arcadia, California
Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details
10/25/2026
Full time
Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details
Manager of Virtual Services - $81000 - $86000 Yearly Salary
Foothill Credit Union Pasadena, California
Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details
10/25/2026
Full time
Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details
Manager of Virtual Services - $81000 - $86000 Yearly Salary
Foothill Credit Union Los Angeles, California
Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details
10/25/2026
Full time
Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details
Manager of Virtual Services
Foothill Credit Union Pasadena, California
Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details
10/25/2026
Full time
Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details
Data Center Controls Engineer, Covington, Ga
Amazon Data Services, Inc. Covington, Georgia
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the AWS Controls Team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for innovating, deploying, optimizing, and maintaining the automation systems within the data centers. Automation systems consist of building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. The ideal candidate will possess a construction management, mechanical, electrical or technology background that enables them to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. This role requires valid driver's license and travel domestically and internationally at least 25% of the time. Key job responsibilities • Manage scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) for construction of AWS data centers. • Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications. • Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings. • Develop controls bill of material (BOM). • Manage multiple stakeholder deliverables, requirements and navigate difficult situations. • Work under tight project timelines. • Financially manage both construction and service contracts. • Act in a project sponsor/lead capacity. • Provide vendor management. • Develop scope of work for site improvement projects. • Provide technical assistance and support to internal customers during life cycle of the data center. • Perform controls root cause analysis for service of controls for AWS data centers. • Schedule and supervise Quarterly maintenance for BMS and EPMS. • Review controls sequence of operation and provide feedback to design. • Participate in a global on-call schedule. • Grow in technical ability by learning a multitude of different automation platforms. • Develop building automation controls drawings and wiring diagrams. • Size controls valves and damper actuators and select controls devices. • Develop and modify control logic programming. • Develop and modify graphical user interface. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. - 5+ years with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.) PREFERRED QUALIFICATIONS - MS in Engineering (Mechanical, Electrical, Chemical, Controls/Automation) - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. - Experience designing data centers or critical MEP infrastructure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, GA, Covington - 111 100.00 USD annually
10/25/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the AWS Controls Team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for innovating, deploying, optimizing, and maintaining the automation systems within the data centers. Automation systems consist of building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. The ideal candidate will possess a construction management, mechanical, electrical or technology background that enables them to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. This role requires valid driver's license and travel domestically and internationally at least 25% of the time. Key job responsibilities • Manage scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) for construction of AWS data centers. • Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications. • Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings. • Develop controls bill of material (BOM). • Manage multiple stakeholder deliverables, requirements and navigate difficult situations. • Work under tight project timelines. • Financially manage both construction and service contracts. • Act in a project sponsor/lead capacity. • Provide vendor management. • Develop scope of work for site improvement projects. • Provide technical assistance and support to internal customers during life cycle of the data center. • Perform controls root cause analysis for service of controls for AWS data centers. • Schedule and supervise Quarterly maintenance for BMS and EPMS. • Review controls sequence of operation and provide feedback to design. • Participate in a global on-call schedule. • Grow in technical ability by learning a multitude of different automation platforms. • Develop building automation controls drawings and wiring diagrams. • Size controls valves and damper actuators and select controls devices. • Develop and modify control logic programming. • Develop and modify graphical user interface. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. - 5+ years with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.) PREFERRED QUALIFICATIONS - MS in Engineering (Mechanical, Electrical, Chemical, Controls/Automation) - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. - Experience designing data centers or critical MEP infrastructure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, GA, Covington - 111 100.00 USD annually
Manager of Virtual Services
Foothill Credit Union Arcadia, California
Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details
10/25/2026
Full time
Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details
Client Technology Lead - Data, Analytics & AI
Avinyaa Technologies, LLC. Edison, New Jersey
Job Description Position: Client Technology Lead - Data, Analytics & AI Work Location: Edison, New Jersey, or nearby location Employment Type: Full time Visa: US citizens and Green Card holders only. No Visa Sponsorship Available. Travel: Travel to client locations based on portfolio needs Job Family: Data, Analytics & AI / Client Delivery / Consulting Role Model: Onsite, client-facing, multi-account Purpose of the Position: The Client Technology Lead - Data, Analytics & AI will serve as the onsite technical delivery anchor across a portfolio of client accounts. The role is designed for a practical, client-facing technology professional who can coordinate delivery, contribute meaningfully to technical conversations, and translate loosely defined needs into executable work. The individual will connect client stakeholders with distributed delivery teams, support discovery and assessment exercises, prepare estimates, and step in hands-on when needed to validate a solution, dashboard, data flow, semantic model, or rapid proof of concept. This is not a deep specialist role across every technology. Success requires broad technical credibility, sound delivery judgment, commercial awareness, and the ability to bring the right specialist into the conversation when deeper expertise is required. Primary Role Outcomes: Provide a dependable onsite point of ownership for technical coordination and day-to-day delivery alignment across multiple accounts. Contribute credibly to client conversations across data engineering, analytics and BI (including semantic models), and AI (including GenAI and agentic AI). Convert client asks into structured requirements, solution options, effort estimates, assumptions, dependencies, and next steps. Run focused discovery and assessment exercises and produce clear findings, recommendations, roadmaps, and work packages. Demonstrate ideas quickly through lightweight POCs or POVs, independently or with support from specialist teams. Improve continuity between client conversations, solutioning, estimation, mobilization, and offshore execution. Key Result Areas and Activities 1. Onsite Delivery Anchor and Coordination Act as the onsite coordination point between client stakeholders, account leadership, and distributed delivery teams. Drive clarity around priorities, requirements, decisions, dependencies, risks, and next actions, ensuring timely closure and escalation where required. Maintain continuity between client discussions and delivery execution, so teams understand both the requirement and the underlying business objective. 2. Technical Participation Across Data, Analytics and AI Participate effectively in requirement, design, solution, and delivery discussions across data engineering, analytics and BI (including semantic models), and AI (including GenAI and agentic AI). Understand data platforms, pipelines, reporting ecosystems, semantic models, dashboards, APIs, and modern AI capabilities well enough to ask the right questions, identify gaps, and evaluate trade-offs. Bring in capability specialists when deeper expertise is required while continuing to retain ownership of client context and solution progression. 3. Discovery, Consulting and Assessments Plan and facilitate discovery workshops with business and technology stakeholders to understand priorities, pain points, constraints, and opportunities. Assess current-state processes, data landscapes, reporting ecosystems, and technology environments, synthesizing findings into actionable recommendations. Produce concise findings, roadmaps, recommendations, and next-step work packages suitable for both business and technical audiences. 4. Solution Shaping and Estimation Translate client needs into practical solution approaches, deliverables, assumptions, risks, dependencies, and work packages. Prepare and validate estimates, staffing approaches, timelines, and implementation considerations in collaboration with delivery and capability teams. Build or coordinate lightweight POCs, POVs, demonstrations, and validation exercises where required to make proposed approaches tangible and support client decision-making. 5. Multi-Account and Client Communication Work across multiple client accounts based on delivery priorities, opportunity value, and portfolio needs. Build trusted relationships with business stakeholders, technology leaders, product owners, and delivery teams through responsiveness, clarity, and sound judgment. Maintain an operational view of active initiatives, client priorities, risks, opportunities, and next actions across the portfolio. Experience, Skills and Personal Attributes 8+ years of experience across data, analytics, AI, solutioning, consulting, or technology delivery roles with meaningful client-facing responsibility. Broad understanding of data engineering concepts, including ingestion, ETL/ELT, orchestration, data modeling, APIs, cloud data platforms, warehouses or lakehouses, security, and operational considerations. Strong understanding of analytics and BI ecosystems, including KPIs, reporting, dashboards, dimensional models, semantic models, reusable business logic, governance, and self-service analytics. Practical understanding of AI capabilities, including machine learning, GenAI, retrieval-augmented generation, agentic AI, responsible AI, and production considerations. Experience contributing to discovery workshops, assessments, solution definition, estimation exercises, proposals, mobilization, and delivery planning. Hands-on capability to review data, SQL, dashboards, semantic models, notebooks, technical artifacts, prototypes, and proof-of-concept solutions when required. Exposure to modern ecosystems such as Azure, AWS, GCP, Databricks, Snowflake, Microsoft Fabric, Power BI, Tableau, or comparable platforms. Experience in retail, consumer, supply chain, merchandising, customer, finance, or enterprise operations use cases is preferred. Street-smart and situationally aware, with the ability to navigate stakeholder dynamics and move conversations toward practical outcomes. Commercially aware and capable of balancing client expectations, delivery feasibility, timeline, scope, team shape, and cost considerations. Hands-on and resourceful, with the willingness to inspect details, test an idea, or build a lightweight prototype when needed. Comfortable operating in ambiguous situations while bringing structure, clarity, and momentum to discussions and engagements. Low ego and high ownership, with the ability to coordinate across teams and remain accountable through closure. Ability to travel and operate across multiple client accounts and time zones. Qualifications Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, Data Science, or a related discipline, or equivalent professional experience. Authorization to work in the United States and ability to be based in the Edison, New Jersey area or within practical commuting distance.
10/25/2026
Full time
Job Description Position: Client Technology Lead - Data, Analytics & AI Work Location: Edison, New Jersey, or nearby location Employment Type: Full time Visa: US citizens and Green Card holders only. No Visa Sponsorship Available. Travel: Travel to client locations based on portfolio needs Job Family: Data, Analytics & AI / Client Delivery / Consulting Role Model: Onsite, client-facing, multi-account Purpose of the Position: The Client Technology Lead - Data, Analytics & AI will serve as the onsite technical delivery anchor across a portfolio of client accounts. The role is designed for a practical, client-facing technology professional who can coordinate delivery, contribute meaningfully to technical conversations, and translate loosely defined needs into executable work. The individual will connect client stakeholders with distributed delivery teams, support discovery and assessment exercises, prepare estimates, and step in hands-on when needed to validate a solution, dashboard, data flow, semantic model, or rapid proof of concept. This is not a deep specialist role across every technology. Success requires broad technical credibility, sound delivery judgment, commercial awareness, and the ability to bring the right specialist into the conversation when deeper expertise is required. Primary Role Outcomes: Provide a dependable onsite point of ownership for technical coordination and day-to-day delivery alignment across multiple accounts. Contribute credibly to client conversations across data engineering, analytics and BI (including semantic models), and AI (including GenAI and agentic AI). Convert client asks into structured requirements, solution options, effort estimates, assumptions, dependencies, and next steps. Run focused discovery and assessment exercises and produce clear findings, recommendations, roadmaps, and work packages. Demonstrate ideas quickly through lightweight POCs or POVs, independently or with support from specialist teams. Improve continuity between client conversations, solutioning, estimation, mobilization, and offshore execution. Key Result Areas and Activities 1. Onsite Delivery Anchor and Coordination Act as the onsite coordination point between client stakeholders, account leadership, and distributed delivery teams. Drive clarity around priorities, requirements, decisions, dependencies, risks, and next actions, ensuring timely closure and escalation where required. Maintain continuity between client discussions and delivery execution, so teams understand both the requirement and the underlying business objective. 2. Technical Participation Across Data, Analytics and AI Participate effectively in requirement, design, solution, and delivery discussions across data engineering, analytics and BI (including semantic models), and AI (including GenAI and agentic AI). Understand data platforms, pipelines, reporting ecosystems, semantic models, dashboards, APIs, and modern AI capabilities well enough to ask the right questions, identify gaps, and evaluate trade-offs. Bring in capability specialists when deeper expertise is required while continuing to retain ownership of client context and solution progression. 3. Discovery, Consulting and Assessments Plan and facilitate discovery workshops with business and technology stakeholders to understand priorities, pain points, constraints, and opportunities. Assess current-state processes, data landscapes, reporting ecosystems, and technology environments, synthesizing findings into actionable recommendations. Produce concise findings, roadmaps, recommendations, and next-step work packages suitable for both business and technical audiences. 4. Solution Shaping and Estimation Translate client needs into practical solution approaches, deliverables, assumptions, risks, dependencies, and work packages. Prepare and validate estimates, staffing approaches, timelines, and implementation considerations in collaboration with delivery and capability teams. Build or coordinate lightweight POCs, POVs, demonstrations, and validation exercises where required to make proposed approaches tangible and support client decision-making. 5. Multi-Account and Client Communication Work across multiple client accounts based on delivery priorities, opportunity value, and portfolio needs. Build trusted relationships with business stakeholders, technology leaders, product owners, and delivery teams through responsiveness, clarity, and sound judgment. Maintain an operational view of active initiatives, client priorities, risks, opportunities, and next actions across the portfolio. Experience, Skills and Personal Attributes 8+ years of experience across data, analytics, AI, solutioning, consulting, or technology delivery roles with meaningful client-facing responsibility. Broad understanding of data engineering concepts, including ingestion, ETL/ELT, orchestration, data modeling, APIs, cloud data platforms, warehouses or lakehouses, security, and operational considerations. Strong understanding of analytics and BI ecosystems, including KPIs, reporting, dashboards, dimensional models, semantic models, reusable business logic, governance, and self-service analytics. Practical understanding of AI capabilities, including machine learning, GenAI, retrieval-augmented generation, agentic AI, responsible AI, and production considerations. Experience contributing to discovery workshops, assessments, solution definition, estimation exercises, proposals, mobilization, and delivery planning. Hands-on capability to review data, SQL, dashboards, semantic models, notebooks, technical artifacts, prototypes, and proof-of-concept solutions when required. Exposure to modern ecosystems such as Azure, AWS, GCP, Databricks, Snowflake, Microsoft Fabric, Power BI, Tableau, or comparable platforms. Experience in retail, consumer, supply chain, merchandising, customer, finance, or enterprise operations use cases is preferred. Street-smart and situationally aware, with the ability to navigate stakeholder dynamics and move conversations toward practical outcomes. Commercially aware and capable of balancing client expectations, delivery feasibility, timeline, scope, team shape, and cost considerations. Hands-on and resourceful, with the willingness to inspect details, test an idea, or build a lightweight prototype when needed. Comfortable operating in ambiguous situations while bringing structure, clarity, and momentum to discussions and engagements. Low ego and high ownership, with the ability to coordinate across teams and remain accountable through closure. Ability to travel and operate across multiple client accounts and time zones. Qualifications Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, Data Science, or a related discipline, or equivalent professional experience. Authorization to work in the United States and ability to be based in the Edison, New Jersey area or within practical commuting distance.
Cybersecurity Specialist (Only W2)
Reqroute, Inc Phoenix, Arizona
Job Description Job Title: Cybersecurity Specialist Location: Hybrid - Phoenix, AZ Duration: 9 mos. Contract: w2(No c2c and No 1099) Job Overview American Express is seeking Senior Engineer-Generative AI Automation with proven strong technical competence and leadership capability to contribute towards the success of enterprise-wide Security initiatives. Senior Engineer-Generative AI Automation serves as a subject matter expert in Generative AI and agentic engineering, with hands-on experience building production-grade agents using platforms and coding agents such as Anthropic Claude/Claude Code and OpenAI Codex, automates integrations and plays an integral role in managing, monitoring & reporting on Generative AI, Agentic AI security risk reduction, design, build, and operationalize autonomous AI agents that drive secure, scalable, and intelligent automation across the enterprise and supports the security champion practice by evangelizing security principles and controls. Primary Responsibilities • Experience building automation tooling for security or developer efficiency • Proficiency in at least one scripting language (Python, JavaScript, or Bash) and familiarity with a compiled language (Go, Rust, or Java) • Experience with GitHub automation and API integrations. Conduct research on emerging threats, vulnerabilities, and technologies to stay updated on the evolving security landscape. • Develop and maintain security automation tooling to enhance visibility, enforce security best practices, and streamline processes. • Automate secure design reviews and integrate security checks into pull request workflows and CI/CD pipelines. • Design and develop agentic AI systems that autonomously plan, execute, and adapt tasks across complex workflows • Integrate agents with enterprise systems, APIs, data sources, and security platforms • Strong understanding, experience with OWASP Top10 and industry best practices within Generative AI security. • Knowledge of agent frameworks (e.g., LangGraph, AutoGen, CrewAI, custom orchestration) • Understanding of AI lifecycle management, including model integration, evaluation, and observability • Demonstrated senior-level experience designing, building, and productionizing autonomous and semi-autonomous AI agents, including planning, tool use, memory/context management, multi-agent orchestration, human-in-the-loop controls, and failure recovery. • Hands-on experience with leading AI coding and agent platforms such as Anthropic Claude/Claude Code and OpenAI Codex, including prompt/instruction design, tool integration, API/SDK usage, evaluation, guardrails, and enterprise adoption patterns. • Build Secure SDLC agents that embed security across the software lifecycle, including requirements and secure design review, threat modeling, code review, dependency and vulnerability analysis, remediation guidance, pull-request checks, and release/security gates. • Design agents that securely interact with source control, CI/CD, issue tracking, security scanners, cloud services, internal APIs, and developer tooling while enforcing least privilege, secrets protection, authorization boundaries, auditability, and approval workflows. • Experience creating reusable agent tools, skills, workflows, and orchestration patterns using frameworks such as LangGraph, AutoGen, CrewAI, custom orchestration, and tool-protocol patterns such as Model Context Protocol (MCP). • Establish agent quality and security evaluation practices covering task success, groundedness, code quality, secure coding, prompt-injection resistance, data leakage, unsafe tool use, permissions, reliability, latency, and cost. • Apply secure-by-design engineering to AI-assisted development, including sandboxing, policy enforcement, telemetry/observability, traceability, red-team testing, and controls for agent-generated code before merge or deployment. • Provide technical leadership and mentorship for agent architecture, AI-assisted engineering, secure coding, and production readiness; translate emerging agent capabilities into scalable enterprise engineering patterns. • Experience performing POC's regarding security tooling, zero-day vulnerabilities and emerging risks. • Familiarity with database architectures: Oracle, SQL and NoSQL Databases. Desired Skills • Information security professional certifications encouraged, such as SANS GIAC, CISSP, Generative AI certifications. • Experience mentoring application security and secure development practices to the team. • Master's Degree - Cyber Security, Data Science, Computer Science, or Software Engineering • Machine Learning Operation Professional Certifications. • Strong knowledge of Adversarial Robustness techniques and tools for machine learning. • Strong knowledge of AI Risk Management frameworks and Trustworthy AI practices. Minimum Qualifications • Bachelor's degree in Cybersecurity, Data science, Computer Science or Software Engineering. • 7 + years' experience with Automation and Development in CI/CD. • 7+ years of software engineering experience. • 5+ Years of Cybersecurity. • 2+ years of Generative AI experience. • Hands-on experience delivering agentic AI or AI coding-agent solutions into production, preferably within security, developer productivity, or Secure SDLC workflows. • Generative AI & Agentic Engineering: Hands-on experience building production-grade autonomous/semi-autonomous agents using platforms and frameworks like Anthropic Claude/Claude Code, OpenAI Codex, LangGraph, AutoGen, CrewAI, and Model Context Protocol (MCP), covering multi-agent orchestration, tool use, memory management, and prompt engineering. • Security Automation & Secure SDLC: Deep expertise in developing security automation tooling, integrating security checks into CI/CD pipelines and pull request workflows, designing secure-by-design AI architectures, and embedding security across the software lifecycle (threat modeling, secure code reviews, and vulnerability analysis). • Software Engineering & Scripting Proficiency: Strong foundational background in software development with proficiency in at least one scripting language (Python, JavaScript, or Bash), familiarity with compiled languages (Go, Rust, or Java), and experience with GitHub automation, API integrations, and database architectures.
10/25/2026
Full time
Job Description Job Title: Cybersecurity Specialist Location: Hybrid - Phoenix, AZ Duration: 9 mos. Contract: w2(No c2c and No 1099) Job Overview American Express is seeking Senior Engineer-Generative AI Automation with proven strong technical competence and leadership capability to contribute towards the success of enterprise-wide Security initiatives. Senior Engineer-Generative AI Automation serves as a subject matter expert in Generative AI and agentic engineering, with hands-on experience building production-grade agents using platforms and coding agents such as Anthropic Claude/Claude Code and OpenAI Codex, automates integrations and plays an integral role in managing, monitoring & reporting on Generative AI, Agentic AI security risk reduction, design, build, and operationalize autonomous AI agents that drive secure, scalable, and intelligent automation across the enterprise and supports the security champion practice by evangelizing security principles and controls. Primary Responsibilities • Experience building automation tooling for security or developer efficiency • Proficiency in at least one scripting language (Python, JavaScript, or Bash) and familiarity with a compiled language (Go, Rust, or Java) • Experience with GitHub automation and API integrations. Conduct research on emerging threats, vulnerabilities, and technologies to stay updated on the evolving security landscape. • Develop and maintain security automation tooling to enhance visibility, enforce security best practices, and streamline processes. • Automate secure design reviews and integrate security checks into pull request workflows and CI/CD pipelines. • Design and develop agentic AI systems that autonomously plan, execute, and adapt tasks across complex workflows • Integrate agents with enterprise systems, APIs, data sources, and security platforms • Strong understanding, experience with OWASP Top10 and industry best practices within Generative AI security. • Knowledge of agent frameworks (e.g., LangGraph, AutoGen, CrewAI, custom orchestration) • Understanding of AI lifecycle management, including model integration, evaluation, and observability • Demonstrated senior-level experience designing, building, and productionizing autonomous and semi-autonomous AI agents, including planning, tool use, memory/context management, multi-agent orchestration, human-in-the-loop controls, and failure recovery. • Hands-on experience with leading AI coding and agent platforms such as Anthropic Claude/Claude Code and OpenAI Codex, including prompt/instruction design, tool integration, API/SDK usage, evaluation, guardrails, and enterprise adoption patterns. • Build Secure SDLC agents that embed security across the software lifecycle, including requirements and secure design review, threat modeling, code review, dependency and vulnerability analysis, remediation guidance, pull-request checks, and release/security gates. • Design agents that securely interact with source control, CI/CD, issue tracking, security scanners, cloud services, internal APIs, and developer tooling while enforcing least privilege, secrets protection, authorization boundaries, auditability, and approval workflows. • Experience creating reusable agent tools, skills, workflows, and orchestration patterns using frameworks such as LangGraph, AutoGen, CrewAI, custom orchestration, and tool-protocol patterns such as Model Context Protocol (MCP). • Establish agent quality and security evaluation practices covering task success, groundedness, code quality, secure coding, prompt-injection resistance, data leakage, unsafe tool use, permissions, reliability, latency, and cost. • Apply secure-by-design engineering to AI-assisted development, including sandboxing, policy enforcement, telemetry/observability, traceability, red-team testing, and controls for agent-generated code before merge or deployment. • Provide technical leadership and mentorship for agent architecture, AI-assisted engineering, secure coding, and production readiness; translate emerging agent capabilities into scalable enterprise engineering patterns. • Experience performing POC's regarding security tooling, zero-day vulnerabilities and emerging risks. • Familiarity with database architectures: Oracle, SQL and NoSQL Databases. Desired Skills • Information security professional certifications encouraged, such as SANS GIAC, CISSP, Generative AI certifications. • Experience mentoring application security and secure development practices to the team. • Master's Degree - Cyber Security, Data Science, Computer Science, or Software Engineering • Machine Learning Operation Professional Certifications. • Strong knowledge of Adversarial Robustness techniques and tools for machine learning. • Strong knowledge of AI Risk Management frameworks and Trustworthy AI practices. Minimum Qualifications • Bachelor's degree in Cybersecurity, Data science, Computer Science or Software Engineering. • 7 + years' experience with Automation and Development in CI/CD. • 7+ years of software engineering experience. • 5+ Years of Cybersecurity. • 2+ years of Generative AI experience. • Hands-on experience delivering agentic AI or AI coding-agent solutions into production, preferably within security, developer productivity, or Secure SDLC workflows. • Generative AI & Agentic Engineering: Hands-on experience building production-grade autonomous/semi-autonomous agents using platforms and frameworks like Anthropic Claude/Claude Code, OpenAI Codex, LangGraph, AutoGen, CrewAI, and Model Context Protocol (MCP), covering multi-agent orchestration, tool use, memory management, and prompt engineering. • Security Automation & Secure SDLC: Deep expertise in developing security automation tooling, integrating security checks into CI/CD pipelines and pull request workflows, designing secure-by-design AI architectures, and embedding security across the software lifecycle (threat modeling, secure code reviews, and vulnerability analysis). • Software Engineering & Scripting Proficiency: Strong foundational background in software development with proficiency in at least one scripting language (Python, JavaScript, or Bash), familiarity with compiled languages (Go, Rust, or Java), and experience with GitHub automation, API integrations, and database architectures.
Technical Business System Analyst Healthcare - Tampa ($90,000)
Confidential Careers Mundelein, Illinois
Job Description Must have some Healthcare software or platform experience. Sponsorship not available. You'll serve as a trusted technical configuration and API integrations specialist throughout the customer lifecycle-from implementation through ongoing production support. This is not a hardware, infrastructure role. This is an L2 client facing product and production support / implementation support role. Primary Responsibilities Serve as the primary technical resource during customer implementations and post-go-live support. Troubleshoot and resolve complex application, configuration, integration, and production issues. Diagnose customer-reported incidents using application logs, SQL queries, API testing tools, and system diagnostics. Support enterprise integrations utilizing REST APIs, SOAP services, FHIR, XML, JSON, X12, and related healthcare interoperability standards. Troubleshoot interface failures, authentication issues, connectivity problems, and data mapping challenges. Execute software deployments, configuration changes, and production releases following established change management processes. Participate in production incident management, issue triage, root cause analysis, and customer communications during critical incidents. Partner with Engineering, DevOps, and Product teams to resolve infrastructure and application issues. Analyze application data using SQL to validate system behavior and diagnose customer issues. Collaborate with customer IT teams on interface specifications, implementation planning, and technical documentation. Lead technical design discussions with customer technical and operational stakeholders. Develop deployment and go-live plans, including installation, validation, rollback planning, and production readiness activities. Document technical solutions, troubleshooting guides, and knowledge base articles. Identify opportunities to improve deployment automation, implementation processes, and customer support operations. Mentor junior team members and contribute to a collaborative engineering culture. Escalate product defects and infrastructure issues appropriately to Engineering and Platform teams. What We're Looking For: 3+ years of experience in Technical Support, Technical Consulting, Systems Integration, or Application Support. Strong troubleshooting skills across web applications and distributed systems. Experience working with REST APIs, SOAP web services, FHIR, XML, JSON, and healthcare integrations. Proven SQL skills with the ability to investigate production data issues, optimization, writing queries. Some experience with incident management and root cause analysis. Familiarity with networking concepts, authentication, cloud-hosted applications, and enterprise infrastructure. Experience supporting software deployments and configuration management. Experience with API testing tools such as Postman. Understanding of OAuth, SSO, SSL/TLS, and enterprise security principles. Excellent written and verbal communication skills. Strong customer-facing consulting, implementation support and relationship management skills. Hybrid collaboration onsite 3x per week in the office Drug Screen and Background check required.
10/25/2026
Full time
Job Description Must have some Healthcare software or platform experience. Sponsorship not available. You'll serve as a trusted technical configuration and API integrations specialist throughout the customer lifecycle-from implementation through ongoing production support. This is not a hardware, infrastructure role. This is an L2 client facing product and production support / implementation support role. Primary Responsibilities Serve as the primary technical resource during customer implementations and post-go-live support. Troubleshoot and resolve complex application, configuration, integration, and production issues. Diagnose customer-reported incidents using application logs, SQL queries, API testing tools, and system diagnostics. Support enterprise integrations utilizing REST APIs, SOAP services, FHIR, XML, JSON, X12, and related healthcare interoperability standards. Troubleshoot interface failures, authentication issues, connectivity problems, and data mapping challenges. Execute software deployments, configuration changes, and production releases following established change management processes. Participate in production incident management, issue triage, root cause analysis, and customer communications during critical incidents. Partner with Engineering, DevOps, and Product teams to resolve infrastructure and application issues. Analyze application data using SQL to validate system behavior and diagnose customer issues. Collaborate with customer IT teams on interface specifications, implementation planning, and technical documentation. Lead technical design discussions with customer technical and operational stakeholders. Develop deployment and go-live plans, including installation, validation, rollback planning, and production readiness activities. Document technical solutions, troubleshooting guides, and knowledge base articles. Identify opportunities to improve deployment automation, implementation processes, and customer support operations. Mentor junior team members and contribute to a collaborative engineering culture. Escalate product defects and infrastructure issues appropriately to Engineering and Platform teams. What We're Looking For: 3+ years of experience in Technical Support, Technical Consulting, Systems Integration, or Application Support. Strong troubleshooting skills across web applications and distributed systems. Experience working with REST APIs, SOAP web services, FHIR, XML, JSON, and healthcare integrations. Proven SQL skills with the ability to investigate production data issues, optimization, writing queries. Some experience with incident management and root cause analysis. Familiarity with networking concepts, authentication, cloud-hosted applications, and enterprise infrastructure. Experience supporting software deployments and configuration management. Experience with API testing tools such as Postman. Understanding of OAuth, SSO, SSL/TLS, and enterprise security principles. Excellent written and verbal communication skills. Strong customer-facing consulting, implementation support and relationship management skills. Hybrid collaboration onsite 3x per week in the office Drug Screen and Background check required.
Aerospace CMM Programmer
Trigo ADR Americas Fort Worth, Texas
Job Description Job Description Position Summary: Under general supervision and reporting to the Director of Quality Operations, the CMM Programmer is responsible for the day-to-day operation of a CMM to ensure that products meet quality standards and specifications. 75% onsite, 25% remote programming. Travel periodically to other locations. Ideal candidate will have extensive knowledge of Calypso and PCDMIS. Essential Functions: The essential functions include, but are not limited to the following: Set up and run existing programs, perform alignment, and daily calibration and understand basic program commands and datum structure Prepare inspection reports and maintain files of inspection documents. Review inspection records received for compliance Maintain inspection and measuring equipment Prepare and coordinate Non-Conformance Reports (NCRs) for nonconforming parts. Performs other duties as assigned Knowledge: CMM Programming skills in a variety of programming languages, such as: PCDMIS, CALYPSO, or other programming languages PerformingFAI's - AS9102 Hand measurement tools Other inspection devices such as 3D scanners, FARO arms, etc. Dimensional inspection of aerospace machined components CMM Inspection process GD&T (ASME Y14.5) Blueprint interpretation Quality Management Systems and performance metrics Some knowledge of Catia and CAD desired Skills: Fluent English - reading and writing is required Professionalism, integrity, and exceptional attention to detail Strong independent decision-making skills; excellent analytical skills and professional judgment Excellent interpersonal, written, and verbal communication skills Proficient with Microsoft Office Products (2010 Excel basic skills required) Effective communication skills Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization Abilities: Establish and maintain effective working relationships Pass pre-hire background check including drug and MVR screening Experience/Education: Education High School Graduate or Equivalent; bachelor's degree preferred. Experienced in dimensional inspection of aerospace machined components Aerospace/Manufacturing Experience - 5 to 10 years PCDMIS experience required Licenses, Certificates & Other Requirements: US citizenship required. Fluent English - reading and writing is required Pass pre-hire background check including MVR screening Pass Pre-hire Drug Screening Reliable transportation - must have current/active drivers' license and auto insurance WORKING CONDITIONS Productivity: Incumbents must perform work in an efficient, effective, and timely manner with minimal direction. Mobility: Incumbents are required to participate in assigned physical activities which may include light lifting and sitting for prolonged periods of time. Vision: Vision sufficient to read printed documents, computer screens, and observe behavior of others. Environment: Typical manufacturing plant conditions, directly working Quality management team, working with the TRIGO team, and external customers. Other Factors: Typical hours worked are Monday - Friday from 8:00 a.m. - 5:00 p.m. Incumbents may be required to work occasional extended hours and weekend overtime. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk (approximately 1-2 miles a day); sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Employee will occasionally drive long distances to and from various suppliers as needed. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high. WORKING CONDITIONS Productivity: Incumbents must perform work in an efficient, effective, and timely manner with minimal direction. Mobility: Incumbents are required to participate in assigned physical activities which may include light lifting and sitting for prolonged periods of time. Vision: Vision sufficient to read printed documents, computer screens, and observe behavior of others. Environment: Typical office conditions, directly working Quality management team, working with the SMS team, and external customers. Other Factors: Typical hours worked are Monday - Friday from 8:00 a.m. - 5:00 p.m. Incumbents may be required to work occasional extended hours and weekend overtime. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk (approximately 1-2 miles a day); sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Employee will occasionally drive long distances to and from various suppliers as needed. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high. BENEFITS: 12 days paid vacation first year, increasing with service years 10 days paid sick time 11 paid holidays Healthcare insurance available: Medical, dental, vision, STD, LTD, critical illness, life insurance for self and dependents Champ Plan Wellness and Health Free to employees working minimum 20 hours/week with anticipated $30k/annual earnings Participation increases net take home pay in most instances Free wellness initiatives Free tele-health Free and discounted RX Auto enrollment (unless tax elections result in negative impact) Eligible on the 1st of the month following 30 days of continuous employment Requires monthly 10-minute wellness activity participation 401k retirement savings with match Eligible on the first (1st) of the month following 90 days of continuous employment 100% match of 1st 3% contribution 50% match of next 2% contribution IMMEDIATE VESTING Company-provided cell phone, laptop, mobile wi-fi (for business use only) Regular Hourly rate for travel time Direct Pay Travel arrangements for flights, hotels and rental cars Travel Reimbursements direct deposited with each payroll Federal rate Mileage reimbursement when driving personal vehicles on company business Per diem reimbursements for meals and incidentals $1500 EMPLOYEE REFERRAL BONUS Initial $750 paid upon hire of qualified referred employee (rehires excluded) Additional $750 paid upon referral's full completion of 90 days' employment Pay Range $33.00-$52.00 per hour eligible for overtime, please note that the salary information is a general guideline only. Trigo ADR considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. Company Overview TRIGO ADR Americas is the leader in the Aerospace & Defense Industry providing global Supplier Delivery Assurance, Supplier Development and Quality Management Services. Trigo provides a fully integrated service solution to optimize Supplier performance through an embedded "boots on the ground" business model to drive systemic changes that enhance Supplier Quality and Supplier Delivery performance. We work as an extension of our customers to build and maintain supplier and customer collaboration to ensure improved results and provide visibility throughout the supply chain. Trigo's team of dedicated Delivery Assurance Specialists, Supplier Development Specialists, Supplier Quality Engineers and Program Managers support hundreds of Customers and are deployed to thousands of Suppliers worldwide focused on achieving On-Time and On-Quality Delivery results. TRIGO ADR Americas is an Equal Opportunity Employer, including disabled and veterans, and may require US Citizenship for employment on certain defense contracts subject to ITAR restrictions. All qualified candidates will receive consideration. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors. Pay Range $40.00-$50.00 per hour eligible for overtime, please note that the salary information is a general guideline only. Trigo ADR considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training . click apply for full job details
10/25/2026
Full time
Job Description Job Description Position Summary: Under general supervision and reporting to the Director of Quality Operations, the CMM Programmer is responsible for the day-to-day operation of a CMM to ensure that products meet quality standards and specifications. 75% onsite, 25% remote programming. Travel periodically to other locations. Ideal candidate will have extensive knowledge of Calypso and PCDMIS. Essential Functions: The essential functions include, but are not limited to the following: Set up and run existing programs, perform alignment, and daily calibration and understand basic program commands and datum structure Prepare inspection reports and maintain files of inspection documents. Review inspection records received for compliance Maintain inspection and measuring equipment Prepare and coordinate Non-Conformance Reports (NCRs) for nonconforming parts. Performs other duties as assigned Knowledge: CMM Programming skills in a variety of programming languages, such as: PCDMIS, CALYPSO, or other programming languages PerformingFAI's - AS9102 Hand measurement tools Other inspection devices such as 3D scanners, FARO arms, etc. Dimensional inspection of aerospace machined components CMM Inspection process GD&T (ASME Y14.5) Blueprint interpretation Quality Management Systems and performance metrics Some knowledge of Catia and CAD desired Skills: Fluent English - reading and writing is required Professionalism, integrity, and exceptional attention to detail Strong independent decision-making skills; excellent analytical skills and professional judgment Excellent interpersonal, written, and verbal communication skills Proficient with Microsoft Office Products (2010 Excel basic skills required) Effective communication skills Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization Abilities: Establish and maintain effective working relationships Pass pre-hire background check including drug and MVR screening Experience/Education: Education High School Graduate or Equivalent; bachelor's degree preferred. Experienced in dimensional inspection of aerospace machined components Aerospace/Manufacturing Experience - 5 to 10 years PCDMIS experience required Licenses, Certificates & Other Requirements: US citizenship required. Fluent English - reading and writing is required Pass pre-hire background check including MVR screening Pass Pre-hire Drug Screening Reliable transportation - must have current/active drivers' license and auto insurance WORKING CONDITIONS Productivity: Incumbents must perform work in an efficient, effective, and timely manner with minimal direction. Mobility: Incumbents are required to participate in assigned physical activities which may include light lifting and sitting for prolonged periods of time. Vision: Vision sufficient to read printed documents, computer screens, and observe behavior of others. Environment: Typical manufacturing plant conditions, directly working Quality management team, working with the TRIGO team, and external customers. Other Factors: Typical hours worked are Monday - Friday from 8:00 a.m. - 5:00 p.m. Incumbents may be required to work occasional extended hours and weekend overtime. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk (approximately 1-2 miles a day); sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Employee will occasionally drive long distances to and from various suppliers as needed. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high. WORKING CONDITIONS Productivity: Incumbents must perform work in an efficient, effective, and timely manner with minimal direction. Mobility: Incumbents are required to participate in assigned physical activities which may include light lifting and sitting for prolonged periods of time. Vision: Vision sufficient to read printed documents, computer screens, and observe behavior of others. Environment: Typical office conditions, directly working Quality management team, working with the SMS team, and external customers. Other Factors: Typical hours worked are Monday - Friday from 8:00 a.m. - 5:00 p.m. Incumbents may be required to work occasional extended hours and weekend overtime. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk (approximately 1-2 miles a day); sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Employee will occasionally drive long distances to and from various suppliers as needed. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high. BENEFITS: 12 days paid vacation first year, increasing with service years 10 days paid sick time 11 paid holidays Healthcare insurance available: Medical, dental, vision, STD, LTD, critical illness, life insurance for self and dependents Champ Plan Wellness and Health Free to employees working minimum 20 hours/week with anticipated $30k/annual earnings Participation increases net take home pay in most instances Free wellness initiatives Free tele-health Free and discounted RX Auto enrollment (unless tax elections result in negative impact) Eligible on the 1st of the month following 30 days of continuous employment Requires monthly 10-minute wellness activity participation 401k retirement savings with match Eligible on the first (1st) of the month following 90 days of continuous employment 100% match of 1st 3% contribution 50% match of next 2% contribution IMMEDIATE VESTING Company-provided cell phone, laptop, mobile wi-fi (for business use only) Regular Hourly rate for travel time Direct Pay Travel arrangements for flights, hotels and rental cars Travel Reimbursements direct deposited with each payroll Federal rate Mileage reimbursement when driving personal vehicles on company business Per diem reimbursements for meals and incidentals $1500 EMPLOYEE REFERRAL BONUS Initial $750 paid upon hire of qualified referred employee (rehires excluded) Additional $750 paid upon referral's full completion of 90 days' employment Pay Range $33.00-$52.00 per hour eligible for overtime, please note that the salary information is a general guideline only. Trigo ADR considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. Company Overview TRIGO ADR Americas is the leader in the Aerospace & Defense Industry providing global Supplier Delivery Assurance, Supplier Development and Quality Management Services. Trigo provides a fully integrated service solution to optimize Supplier performance through an embedded "boots on the ground" business model to drive systemic changes that enhance Supplier Quality and Supplier Delivery performance. We work as an extension of our customers to build and maintain supplier and customer collaboration to ensure improved results and provide visibility throughout the supply chain. Trigo's team of dedicated Delivery Assurance Specialists, Supplier Development Specialists, Supplier Quality Engineers and Program Managers support hundreds of Customers and are deployed to thousands of Suppliers worldwide focused on achieving On-Time and On-Quality Delivery results. TRIGO ADR Americas is an Equal Opportunity Employer, including disabled and veterans, and may require US Citizenship for employment on certain defense contracts subject to ITAR restrictions. All qualified candidates will receive consideration. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors. Pay Range $40.00-$50.00 per hour eligible for overtime, please note that the salary information is a general guideline only. Trigo ADR considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training . click apply for full job details
Hardware Engineer - RF Specialist
Mercor San Francisco, California
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Electrical & Hardware Engineering Experts Type: Contract Compensation: $100-$120/hour Location: Remote Role Responsibilities Apply hands-on electrical and hardware engineering expertise to complex engineering tasks. Review and evaluate hardware designs , engineering workflows, and troubleshooting approaches. Analyze design trade-offs, failure modes, and system-level engineering decisions. Assess the technical correctness of solutions for real-world hardware problems. Identify errors, missing assumptions, and potential design risks. Develop or review engineering problems, reference solutions, and evaluation criteria. Qualifications Must-Have 5+ years of professional industry experience, including 3 years of recent hands-on experience in hardware development. Direct experience as the responsible engineer for substantial hardware development workflows. Expertise in RF systems , Power Electronics , Analog/Mixed-Signal Circuit Design , PCB Architecture , or Signal Integrity . Strong understanding of engineering constraints like component selection and system integration. Experience debugging hardware using laboratory equipment and simulation tools. Ability to explain technical decisions and trade-offs clearly. Preferred Experience with companies that design and manufacture physical hardware products . Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
10/25/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Electrical & Hardware Engineering Experts Type: Contract Compensation: $100-$120/hour Location: Remote Role Responsibilities Apply hands-on electrical and hardware engineering expertise to complex engineering tasks. Review and evaluate hardware designs , engineering workflows, and troubleshooting approaches. Analyze design trade-offs, failure modes, and system-level engineering decisions. Assess the technical correctness of solutions for real-world hardware problems. Identify errors, missing assumptions, and potential design risks. Develop or review engineering problems, reference solutions, and evaluation criteria. Qualifications Must-Have 5+ years of professional industry experience, including 3 years of recent hands-on experience in hardware development. Direct experience as the responsible engineer for substantial hardware development workflows. Expertise in RF systems , Power Electronics , Analog/Mixed-Signal Circuit Design , PCB Architecture , or Signal Integrity . Strong understanding of engineering constraints like component selection and system integration. Experience debugging hardware using laboratory equipment and simulation tools. Ability to explain technical decisions and trade-offs clearly. Preferred Experience with companies that design and manufacture physical hardware products . Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Audio Visual Specialist
DBI Staffing Mundelein, Illinois
Job Description Under general supervision and in accordance with established policies and procedures, the Audio Visual Specialist supports effective, reliable, and secure meetings, presentations, training programs, videoconferences, and special events. The role configures, operates, monitors, troubleshoots, and maintains conference room and event technology, while delivering responsive, discreet, and client-focused support to attorneys, staff, clients, and guests. Essential Duties and Responsibilities: Prepare, test, operate, monitor, and support audio, video, collaboration, presentation, recording, and control-system technology for meetings, training programs, videoconferences, and special events. Provide in-room and remote meeting support, including pre-meeting checks, participant assistance, content sharing, audio and camera configuration, and rapid issue resolution. Troubleshoot conference room computers, displays, cameras, microphones, speakers, touch panels, cabling, wireless presentation systems, collaboration platforms, and related network connectivity; document and escalate issues as appropriate. Coordinate meeting requirements and room readiness with Reception, Office Services, Information Technology, event coordinators, outside vendors, and other stakeholders. Build effective working relationships with internal clients and guests, communicate clearly, and maintain continuity of service in high-pressure or time-sensitive situations. Perform preventive maintenance, firmware and software updates, equipment testing, repair coordination, and lifecycle tracking for audiovisual systems. Maintain accurate inventory, storage, checkout, configuration, and physical security records for audiovisual equipment and accessories. Create and maintain operating procedures, room standards, quick-reference guides, knowledge articles, and end-user training materials. Install, configure, test, and document new or replacement audiovisual equipment; participate in evaluations, pilots, upgrades, integrations, and post-installation acceptance testing. Assist with technology roadmaps, capacity planning, standards, budgeting, procurement, and monitoring of audiovisual purchases and repair expenses. Record or stream meetings and create, edit, manage, and distribute media when authorized, following the Firm's confidentiality, privacy, records, and information-security requirements. Protect confidential and privileged information and follow all applicable security, acceptable-use, data-handling, and access-control requirements. Provide scheduled after-hours, weekend, and emergency coverage as business needs require. Perform other related duties as assigned. Knowledge, Skills, and Abilities Required: Strong working knowledge of enterprise conference room and event technology, including audio, video, cameras, lighting, displays, projection, microphones, digital signal processing, control systems, and sound reinforcement. Hands-on experience supporting modern collaboration and conferencing platforms, such as Microsoft Teams and Zoom, and integrated room systems and peripherals. Working knowledge of audiovisual-over-IP, USB and HDMI signal paths, network connectivity, device management, and security practices relevant to connected meeting-room technology. Ability to diagnose issues methodically, prioritize incidents, restore services quickly, and communicate status and workarounds to stakeholders. Excellent written and verbal communication, customer service, organization, documentation, and interpersonal skills. Ability to work calmly and independently in a high-pressure environment while collaborating effectively across teams. Ability to interact professionally with individuals at all organizational levels and handle confidential and privileged information with discretion. Working knowledge of camera operation, lighting, audio capture, recording, streaming, and media editing workflows. Strong analytical and problem-solving skills, sound judgment, creativity, attention to detail, and adaptability when priorities or deadlines change. Proficiency with currently supported Microsoft Windows and Microsoft 365 applications, including Teams, Word, and PowerPoint; experience supporting macOS and mobile devices is preferred. Experience with Dante audio networking and Biamp audio processing and control systems is preferred, as these technologies are used in the Firm's current audio environment. Experience with enterprise audiovisual ecosystems and room-control technologies, such as Crestron, Cisco, Microsoft Teams Rooms, Zoom Rooms, and comparable platforms, is preferred. Education and Experience: Bachelor's degree in information technology, audiovisual technology, communications, engineering, or a related discipline preferred. Relevant technical training and progressively responsible experience may substitute for formal education. At least five years of experience supporting audiovisual technology, enterprise meetings, conferencing, events, or conference center operations, or an equivalent combination of education and experience. Industry certifications such as AVIXA Certified Technology Specialist (CTS), Microsoft 365 Certified: Teams Administrator Associate, or manufacturer-specific audiovisual certifications are preferred. Working Conditions: Normal office environment with little exposure to excessive noise, dust, temperature, etc.
10/25/2026
Full time
Job Description Under general supervision and in accordance with established policies and procedures, the Audio Visual Specialist supports effective, reliable, and secure meetings, presentations, training programs, videoconferences, and special events. The role configures, operates, monitors, troubleshoots, and maintains conference room and event technology, while delivering responsive, discreet, and client-focused support to attorneys, staff, clients, and guests. Essential Duties and Responsibilities: Prepare, test, operate, monitor, and support audio, video, collaboration, presentation, recording, and control-system technology for meetings, training programs, videoconferences, and special events. Provide in-room and remote meeting support, including pre-meeting checks, participant assistance, content sharing, audio and camera configuration, and rapid issue resolution. Troubleshoot conference room computers, displays, cameras, microphones, speakers, touch panels, cabling, wireless presentation systems, collaboration platforms, and related network connectivity; document and escalate issues as appropriate. Coordinate meeting requirements and room readiness with Reception, Office Services, Information Technology, event coordinators, outside vendors, and other stakeholders. Build effective working relationships with internal clients and guests, communicate clearly, and maintain continuity of service in high-pressure or time-sensitive situations. Perform preventive maintenance, firmware and software updates, equipment testing, repair coordination, and lifecycle tracking for audiovisual systems. Maintain accurate inventory, storage, checkout, configuration, and physical security records for audiovisual equipment and accessories. Create and maintain operating procedures, room standards, quick-reference guides, knowledge articles, and end-user training materials. Install, configure, test, and document new or replacement audiovisual equipment; participate in evaluations, pilots, upgrades, integrations, and post-installation acceptance testing. Assist with technology roadmaps, capacity planning, standards, budgeting, procurement, and monitoring of audiovisual purchases and repair expenses. Record or stream meetings and create, edit, manage, and distribute media when authorized, following the Firm's confidentiality, privacy, records, and information-security requirements. Protect confidential and privileged information and follow all applicable security, acceptable-use, data-handling, and access-control requirements. Provide scheduled after-hours, weekend, and emergency coverage as business needs require. Perform other related duties as assigned. Knowledge, Skills, and Abilities Required: Strong working knowledge of enterprise conference room and event technology, including audio, video, cameras, lighting, displays, projection, microphones, digital signal processing, control systems, and sound reinforcement. Hands-on experience supporting modern collaboration and conferencing platforms, such as Microsoft Teams and Zoom, and integrated room systems and peripherals. Working knowledge of audiovisual-over-IP, USB and HDMI signal paths, network connectivity, device management, and security practices relevant to connected meeting-room technology. Ability to diagnose issues methodically, prioritize incidents, restore services quickly, and communicate status and workarounds to stakeholders. Excellent written and verbal communication, customer service, organization, documentation, and interpersonal skills. Ability to work calmly and independently in a high-pressure environment while collaborating effectively across teams. Ability to interact professionally with individuals at all organizational levels and handle confidential and privileged information with discretion. Working knowledge of camera operation, lighting, audio capture, recording, streaming, and media editing workflows. Strong analytical and problem-solving skills, sound judgment, creativity, attention to detail, and adaptability when priorities or deadlines change. Proficiency with currently supported Microsoft Windows and Microsoft 365 applications, including Teams, Word, and PowerPoint; experience supporting macOS and mobile devices is preferred. Experience with Dante audio networking and Biamp audio processing and control systems is preferred, as these technologies are used in the Firm's current audio environment. Experience with enterprise audiovisual ecosystems and room-control technologies, such as Crestron, Cisco, Microsoft Teams Rooms, Zoom Rooms, and comparable platforms, is preferred. Education and Experience: Bachelor's degree in information technology, audiovisual technology, communications, engineering, or a related discipline preferred. Relevant technical training and progressively responsible experience may substitute for formal education. At least five years of experience supporting audiovisual technology, enterprise meetings, conferencing, events, or conference center operations, or an equivalent combination of education and experience. Industry certifications such as AVIXA Certified Technology Specialist (CTS), Microsoft 365 Certified: Teams Administrator Associate, or manufacturer-specific audiovisual certifications are preferred. Working Conditions: Normal office environment with little exposure to excessive noise, dust, temperature, etc.
Cyber Physical Engineer
Attic Research
Job Description Overview We are seeking a Cyber Physical Engineer role to work across software and hardware reverse engineering, vulnerability research, and custom tool development efforts at Attic Research. Description This role is built for an engineer who moves between software and hardware without waiting for a handoff. You'll reverse engineer complex systems, find what's exploitable, build the tools that make that work possible, and turn what we learn into capabilities that matter. We're looking for someone as comfortable in a disassembler as they are with a logic analyzer. This isn't a narrow specialist role. You'll work across software reverse engineering, vulnerability research, tool development, and hands-on hardware. Curiosity about how cyber connects to other disciplines is the baseline here. If you've also worked in hardware, RF, signal processing, AI, or another engineering field, we want to hear about it. What You'll Work On Software reverse engineering and vulnerability research on complex, non-traditional systems Firmware rehosting and analysis inside high-fidelity, QEMU-based emulation environments Custom hardware and software tooling to accelerate and automate the analysis workflow Operating at the lowest levels of software and hardware, often without a reference to work from Required Demonstrated experience in reverse engineering, vulnerability research, embedded systems, or adjacent cyber-focused work Curiosity and passion for tackling complex multi-disciplinary problems across the cyber physical space Proficiency with Python and C/C++ U.S. citizenship and the ability to obtain and maintain a U.S. Government security clearance Preferred Active Top Secret Clearance Working experience with QEMU, Ghidra, GDB, x64dbg, or similar analysis tooling Experience with CPU emulation, binary instrumentation, or system modeling Firmware reverse engineering on multiple instruction set architectures Exposure to fault injection or side-channel analysis Interest in RF, Software Defined Radio (SDR), or signal processing algorithms Fluency with hardware: schematic reading, debug interfaces (JTAG, SWD, SPI, I2C), and bench instrumentation Open source contributions, CTFs, conference talks, or published research Why Join Us We're a fast-moving startup team, not a large defense contractor. That means your contributions will matter, your ideas will be heard, and you'll see the results of your work. You'll have opportunities to work alongside an awesome team, venture into new technical areas, and accelerate your career. We want to work with driven people who are motivated by solving hard problems, aren't afraid to think outside the box, and have a non-stop desire to keep learning. We are proud to offer some of the best benefits in the industry to attract and retain top talent. 10% 401k contribution (fully vested on Day 1) 4 weeks PTO + 11 paid Federal Holidays 100% employer paid healthcare, dental, and vision 100% employer paid short-term, long-term disability Annual tuition reimbursement Company-paid access to conferences (DEF CON, Black Hat, and more) Highly competitive salaries and bonuses
10/25/2026
Full time
Job Description Overview We are seeking a Cyber Physical Engineer role to work across software and hardware reverse engineering, vulnerability research, and custom tool development efforts at Attic Research. Description This role is built for an engineer who moves between software and hardware without waiting for a handoff. You'll reverse engineer complex systems, find what's exploitable, build the tools that make that work possible, and turn what we learn into capabilities that matter. We're looking for someone as comfortable in a disassembler as they are with a logic analyzer. This isn't a narrow specialist role. You'll work across software reverse engineering, vulnerability research, tool development, and hands-on hardware. Curiosity about how cyber connects to other disciplines is the baseline here. If you've also worked in hardware, RF, signal processing, AI, or another engineering field, we want to hear about it. What You'll Work On Software reverse engineering and vulnerability research on complex, non-traditional systems Firmware rehosting and analysis inside high-fidelity, QEMU-based emulation environments Custom hardware and software tooling to accelerate and automate the analysis workflow Operating at the lowest levels of software and hardware, often without a reference to work from Required Demonstrated experience in reverse engineering, vulnerability research, embedded systems, or adjacent cyber-focused work Curiosity and passion for tackling complex multi-disciplinary problems across the cyber physical space Proficiency with Python and C/C++ U.S. citizenship and the ability to obtain and maintain a U.S. Government security clearance Preferred Active Top Secret Clearance Working experience with QEMU, Ghidra, GDB, x64dbg, or similar analysis tooling Experience with CPU emulation, binary instrumentation, or system modeling Firmware reverse engineering on multiple instruction set architectures Exposure to fault injection or side-channel analysis Interest in RF, Software Defined Radio (SDR), or signal processing algorithms Fluency with hardware: schematic reading, debug interfaces (JTAG, SWD, SPI, I2C), and bench instrumentation Open source contributions, CTFs, conference talks, or published research Why Join Us We're a fast-moving startup team, not a large defense contractor. That means your contributions will matter, your ideas will be heard, and you'll see the results of your work. You'll have opportunities to work alongside an awesome team, venture into new technical areas, and accelerate your career. We want to work with driven people who are motivated by solving hard problems, aren't afraid to think outside the box, and have a non-stop desire to keep learning. We are proud to offer some of the best benefits in the industry to attract and retain top talent. 10% 401k contribution (fully vested on Day 1) 4 weeks PTO + 11 paid Federal Holidays 100% employer paid healthcare, dental, and vision 100% employer paid short-term, long-term disability Annual tuition reimbursement Company-paid access to conferences (DEF CON, Black Hat, and more) Highly competitive salaries and bonuses
Software Quality Assurance Specialist/Applications Tester
Ardent Principles, Inc. Chantilly, Virginia
Job Description Job Description Description REQUIRED : Active TS/SCI with Full Scope Polygraph LOCATION: Full-time onsite in Chantilly, VA Ardent Principles is seeking a Software Quality Assurance Specialist/Applications Tester who can elevate quality across modern, cloud driven systems. In this role, you'll design and build automation frameworks, write and execute robust test scripts, and drive both automated and manual testing across functional, regression, and integration workflows. You'll work hands on with Selenium , Cypress , and other automation tools while contributing to applications built with AWS , Kubernetes , Java , SpringBoot , and Angular . Who We Are: We offer advanced services in data science, data engineering, software engineering, AI solutions, cybersecurity, and IT program management. Passionate Integrity, Driven by Excellence Ardent Principles offers a competitive salary range and a comprehensive, industry leading benefits package designed to support long term stability and employee well being. We provide more than a position-we offer a workplace committed to excellence, integrity, and mission focused impact. Our mission is to act as a bridge between satisfied clients and fulfilled employees, ensuring that your job and well-being are our top priorities because your satisfaction leads to the success of our clients. Join us as we continue building the future of secure, high impact solutions. Key Responsibilities and Experience needed In this challenging yet rewarding role, you are an integral part of what brings our Company's mission to life. You must have the following required skills, certifications and demonstrated experience in and/or with: Proficiency in automation tools such as Selenium, Cypress, etc. Strong experience in software testing, including writing and executing test automation scripts. Ability to build test automation frameworks. Working with AWS, Kubernetes, Java, SpringBoot, and Angular. Excellent analytical and problem-solving skills. Strong communication and collaboration skills. Familiarity with JIRA and agile development practices. Ability to prepare test cases, test scripts, and test data. Experience with manual functional, regression, and integration testing. Knowledge of accessibility testing standards and practices. B.S. in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering, or an equivalent combination of education and experience. What We Offer You Highly Competitive Salary : Recognizing and rewarding your expertise and contributions. Generous Paid Time Off : Providing ample time for rest, relaxation, and personal pursuits. Dedicated Training Budget : Supporting continuous learning and professional development. 100% Employer-Covered Family Vision, Dental, and Health Insurance : Ensuring comprehensive health coverage for you and your family. 100% Employer-Covered Life and Disability Insurance : Offering financial security and peace of mind. 401(k) Plan with a 6% Employer Match : Helping you plan and save for a secure retirement, with 100% vesting from day one. 11 Paid Government Holidays : Observing national holidays to ensure time off with family and friends. Spot Bonuses for Exceptional Performance : Rewarding outstanding contributions and achievements. SCHEDULE: This is a full-time position with consultants expected to be available and working onsite in Chantilly, VA during core hours. Ready to take the next step in your career? Join us and be part of a team dedicated to driving positive change through technology. Apply now with our easy 3-minute, mobile-friendly initial application process. Your future starts here!
10/25/2026
Full time
Job Description Job Description Description REQUIRED : Active TS/SCI with Full Scope Polygraph LOCATION: Full-time onsite in Chantilly, VA Ardent Principles is seeking a Software Quality Assurance Specialist/Applications Tester who can elevate quality across modern, cloud driven systems. In this role, you'll design and build automation frameworks, write and execute robust test scripts, and drive both automated and manual testing across functional, regression, and integration workflows. You'll work hands on with Selenium , Cypress , and other automation tools while contributing to applications built with AWS , Kubernetes , Java , SpringBoot , and Angular . Who We Are: We offer advanced services in data science, data engineering, software engineering, AI solutions, cybersecurity, and IT program management. Passionate Integrity, Driven by Excellence Ardent Principles offers a competitive salary range and a comprehensive, industry leading benefits package designed to support long term stability and employee well being. We provide more than a position-we offer a workplace committed to excellence, integrity, and mission focused impact. Our mission is to act as a bridge between satisfied clients and fulfilled employees, ensuring that your job and well-being are our top priorities because your satisfaction leads to the success of our clients. Join us as we continue building the future of secure, high impact solutions. Key Responsibilities and Experience needed In this challenging yet rewarding role, you are an integral part of what brings our Company's mission to life. You must have the following required skills, certifications and demonstrated experience in and/or with: Proficiency in automation tools such as Selenium, Cypress, etc. Strong experience in software testing, including writing and executing test automation scripts. Ability to build test automation frameworks. Working with AWS, Kubernetes, Java, SpringBoot, and Angular. Excellent analytical and problem-solving skills. Strong communication and collaboration skills. Familiarity with JIRA and agile development practices. Ability to prepare test cases, test scripts, and test data. Experience with manual functional, regression, and integration testing. Knowledge of accessibility testing standards and practices. B.S. in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering, or an equivalent combination of education and experience. What We Offer You Highly Competitive Salary : Recognizing and rewarding your expertise and contributions. Generous Paid Time Off : Providing ample time for rest, relaxation, and personal pursuits. Dedicated Training Budget : Supporting continuous learning and professional development. 100% Employer-Covered Family Vision, Dental, and Health Insurance : Ensuring comprehensive health coverage for you and your family. 100% Employer-Covered Life and Disability Insurance : Offering financial security and peace of mind. 401(k) Plan with a 6% Employer Match : Helping you plan and save for a secure retirement, with 100% vesting from day one. 11 Paid Government Holidays : Observing national holidays to ensure time off with family and friends. Spot Bonuses for Exceptional Performance : Rewarding outstanding contributions and achievements. SCHEDULE: This is a full-time position with consultants expected to be available and working onsite in Chantilly, VA during core hours. Ready to take the next step in your career? Join us and be part of a team dedicated to driving positive change through technology. Apply now with our easy 3-minute, mobile-friendly initial application process. Your future starts here!
Motor Control Applications Engineer (West Coast)
Future Electronics Denver, Colorado
Job Description Position Overview The Motor Control Specialist Field Applications Engineer within Future Electronics' Advanced Engineering Group is responsible for providing expert support and technical leadership for advanced MCU-based motor control solutions. This role focuses on enabling customer success through deep expertise in motor control architectures, MCUs, power stages, control algorithms, firmware development, and real-time embedded systems. As a trusted technical partner, you will support customers throughout the full design cycle - from concept and proof-of-concept to production - by providing guidance on hardware selection, system optimization, schematic reviews, debugging, performance tuning, and implementation of efficient motor control solutions. Working closely with Future Electronics' Advanced Engineering team, Sales, and key suppliers, you will drive regional business growth and help customers successfully adopt innovative motor control technologies. Key Responsibilities Provide expert technical support for MCU-based motor control designs and solutions Partner with suppliers and customers to deliver high-value technical solutions and support qualified opportunities Support hardware selection, firmware development, control algorithm implementation, and system optimization Conduct training sessions on motor control technologies, tools, and methodologies Assist in developing motor control demonstration platforms and proof-of-concept solutions Build strong relationships with supplier and customer engineering teams Represent Future Electronics in customer-facing technical and sales activities Stay current with emerging motor control technologies, products, and industry trends Prioritize technical opportunities to maximize business impact and customer success Qualifications & Experience Engineering degree with 5-10 years of experience in the electronics industry Strong background in MCU-based motor control systems, including FOC, BLDC, PMSM, stepper motors, and real-time embedded firmware Hands-on experience with MCU peripherals, power electronics, sensorless control, and system-level optimization Experience with motor control development tools, software libraries, and reference designs is highly preferred Excellent communication, presentation, and interpersonal skills Highly organized, self-motivated, and results-oriented Strong understanding of embedded systems and electronic distribution environments Demonstrated leadership skills with the ability to influence and drive technical strategies Why join us We take a holistic approach to employee wellness, ensuring our people are supported both at work and in life. Alongside a competitive salary and comprehensive health and dental benefits, corporate employees benefit from a strong, flexible benefits package designed to support your wellbeing and peace of mind, including: Medical coverage through the United Healthcare Choice Plus Plan Telemedicine and virtual healthcare visits for convenient access to care Prescription drug coverage through Express Scripts Two dental plan options through Delta Dental of Massachusetts Flexible Spending Accounts (FSA) for added financial flexibility Company-paid life insurance and short-term disability coverage Optional supplemental life insurance
10/25/2026
Full time
Job Description Position Overview The Motor Control Specialist Field Applications Engineer within Future Electronics' Advanced Engineering Group is responsible for providing expert support and technical leadership for advanced MCU-based motor control solutions. This role focuses on enabling customer success through deep expertise in motor control architectures, MCUs, power stages, control algorithms, firmware development, and real-time embedded systems. As a trusted technical partner, you will support customers throughout the full design cycle - from concept and proof-of-concept to production - by providing guidance on hardware selection, system optimization, schematic reviews, debugging, performance tuning, and implementation of efficient motor control solutions. Working closely with Future Electronics' Advanced Engineering team, Sales, and key suppliers, you will drive regional business growth and help customers successfully adopt innovative motor control technologies. Key Responsibilities Provide expert technical support for MCU-based motor control designs and solutions Partner with suppliers and customers to deliver high-value technical solutions and support qualified opportunities Support hardware selection, firmware development, control algorithm implementation, and system optimization Conduct training sessions on motor control technologies, tools, and methodologies Assist in developing motor control demonstration platforms and proof-of-concept solutions Build strong relationships with supplier and customer engineering teams Represent Future Electronics in customer-facing technical and sales activities Stay current with emerging motor control technologies, products, and industry trends Prioritize technical opportunities to maximize business impact and customer success Qualifications & Experience Engineering degree with 5-10 years of experience in the electronics industry Strong background in MCU-based motor control systems, including FOC, BLDC, PMSM, stepper motors, and real-time embedded firmware Hands-on experience with MCU peripherals, power electronics, sensorless control, and system-level optimization Experience with motor control development tools, software libraries, and reference designs is highly preferred Excellent communication, presentation, and interpersonal skills Highly organized, self-motivated, and results-oriented Strong understanding of embedded systems and electronic distribution environments Demonstrated leadership skills with the ability to influence and drive technical strategies Why join us We take a holistic approach to employee wellness, ensuring our people are supported both at work and in life. Alongside a competitive salary and comprehensive health and dental benefits, corporate employees benefit from a strong, flexible benefits package designed to support your wellbeing and peace of mind, including: Medical coverage through the United Healthcare Choice Plus Plan Telemedicine and virtual healthcare visits for convenient access to care Prescription drug coverage through Express Scripts Two dental plan options through Delta Dental of Massachusetts Flexible Spending Accounts (FSA) for added financial flexibility Company-paid life insurance and short-term disability coverage Optional supplemental life insurance
Electrical System Engineer
T-Solutions, Inc. Mundelein, Illinois
Job Description T-Solutions: Your Preferred Partner for Global Services and Innovative Solutions At T-Solutions, we pride ourselves on being the company of choice for those seeking top-tier global services and innovative solutions. Our team comprises highly qualified and uniquely skilled professionals dedicated to delivering services with integrity. We are committed to excellence, enriching our clients, employees, and communities. Who We Are T-Solutions is a woman-owned, veteran-owned business based in Chesapeake, Virginia. We specialize in creating exceptional, responsive solutions to complex challenges for our global clients in government contracting. As an innovative and agile provider, we offer specialized technical solutions and a unique set of capabilities that support mission-critical operations and decision-making. Our expertise spans defense, security, maintenance engineering, logistics, and business transformation, ensuring our customers' success in today's dynamic environment. We align our core competencies with our customers' current and future needs, continually adapting emerging and proven technologies to enhance their capabilities. Career Opportunity We are seeking a highly motivated Submarine Electrical Systems Specialist to work on-site at the Washington Navy Yard, Wahington DC. Remote work may be considered on a case-by-case basis, subject to customer approval and mission requirements. This role provides program management support to NAVSEA PMS 392, a joint program office supporting Sub E57 and Team Submarine (TEAMSUB) for the Dry Combat Submersible (DCS) program. The DCS program is a special operations undersea capability requiring full life-cycle management, sustainment planning, acquisition support oversight, risk management, and coordination among SOCOM, TEAMSUB, the Navy, contractors, and operational users. Essential Duties and Responsibilities Support the SUB-E57 Division Director, In-Service Submarine Ship Design Managers, SUB-E57 Branch Heads, and associated Program Engineers by providing technical, engineering, administrative, and executive-level program support for submarine electrical systems and related HM&E matters. Provide technical assessments and assist in troubleshooting submarine electrical systems, equipment, components, and related shipboard issues. Support In-Service Engineering Agents with planning, coordination, and execution of HM&E maintenance, modernization, and technical support actions. Execute Ship Design Manager and Engineering Manager technical authority support functions for all in-service submarine classes, including technical issue review, documentation, coordination, and resolution support. Develop, review, and coordinate operational and technical documentation, including Performance Monitoring Program Operations Manuals, Planned Maintenance System procedures, Performance Criteria Manuals, System Health Reports, Departure from Specification requests, Liaison Action Requests, and Steam and Electric Plant Manuals. Provide engineering oversight support for Condition Based Maintenance and Reliability Centered Maintenance practices related to submarine systems and components. Assist in resolving technical problems using knowledge of submarine systems design, electrical system operations, logistics support practices, engineering processes, and sound technical judgment. Coordinate with NAVSEA codes, Program Offices, Submarine Force Commanders, equipment manufacturers, engineering service contractors, Naval Warfare Centers, Supervisors of Shipbuilding, naval shipyards, and Performance Monitoring Teams on ship system maintenance and technical issues. Ensure appropriate systems engineering processes are applied during system life cycle sustainment, maintenance planning, modernization support, and technical issue resolution. Plan, manage, track, and coordinate engineering development programs and projects involving continuous system monitoring, evaluation, modification, analysis, and performance reporting. Monitor engineering and technological advances and assess state-of-the-art applications relevant to submarine electrical systems, HM&E systems, sustainment, maintenance, modernization, and product or theory development. Support program meetings, document meeting minutes and action items, maintain and manage program files, and track, manage, and close assigned actions through completion. Prepare coordinated reports, presentations, briefings, trackers, correspondence, and decision-support products in support of program initiatives, technical actions, and leadership requirements. Perform other duties as assigned by the Program Manager. Travel Ability to travel CONUS; potential to travel OCONUS Travel up to 10% Education, Knowledge, Experience, Skills, and Abilities Required: Bachelor's degree in business or a related field. A candidate with ten or more years of experience directly supporting a Navy customer in a business capacity will be considered in lieu of a degree. Ten or more years of relevant experience with U.S. Navy modernization and submarine systems. Working knowledge of submarine electrical systems, HM&E maintenance, modernization planning, and in-service submarine support activities. Ability to plan, organize work, manage priorities, track actions, and meet deadlines in a fast-paced program environment. Comprehensive skill in applying, enforcing, and integrating rules, regulations, and guidelines that impact projects and programs. Working knowledge of configuration management and modernization/alteration Integrated Logistics Support processes and tools. Advanced proficiency with Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook. Working knowledge of Power BI. Excellent verbal, written, and presentation skills, with strong attention to detail in communications and documentation. Familiarity with handling restrictions, including CUI, NOFORN, sensitive unclassified material, and classified documents. Knowledge of records management processes and Navy correspondence practices. High comfort level working with and around all military and organizational levels, clients, customers, suppliers, and visitors. Highly reliable, self-directed, and able to demonstrate personal initiative while operating with changing priorities. Ability to work effectively as a team player, contribute positively to the work environment, and handle differing situations, problems, and deviations according to general instructions, priorities, duties, policies, and program goals. Preferred Qualifications: Familiarity with DoW and DSP policy and instructions for submarine modernizations. Working knowledge of Navy correspondence and records management requirements, including security classification and handling restrictions. Security Reqirements This position requires the ability to obtain and/or maintain a DoD Security Clearance. Security clearances may only be granted to U.S. citizens. Legally authorized to work in the United States at the time of hire and throughout employment. Must be a U.S. citizen. Must possess a valid Driver's License. Must possess or have the ability to obtain a passport. Must have reliable transportation to and from various work locations. Must maintain the capability to communicate with their supervisor or manager when not in the office. This includes using equipment and services for business-related purposes. The compensation for this position includes incidental costs for work-related usage of personal devices. Physical Requirements While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Must be able to lift up to 20 lbs. Ability to access government facilities, shipyards, waterfront areas, industrial facilities, and other work locations as required, subject to site-specific safety and access requirements.
10/25/2026
Full time
Job Description T-Solutions: Your Preferred Partner for Global Services and Innovative Solutions At T-Solutions, we pride ourselves on being the company of choice for those seeking top-tier global services and innovative solutions. Our team comprises highly qualified and uniquely skilled professionals dedicated to delivering services with integrity. We are committed to excellence, enriching our clients, employees, and communities. Who We Are T-Solutions is a woman-owned, veteran-owned business based in Chesapeake, Virginia. We specialize in creating exceptional, responsive solutions to complex challenges for our global clients in government contracting. As an innovative and agile provider, we offer specialized technical solutions and a unique set of capabilities that support mission-critical operations and decision-making. Our expertise spans defense, security, maintenance engineering, logistics, and business transformation, ensuring our customers' success in today's dynamic environment. We align our core competencies with our customers' current and future needs, continually adapting emerging and proven technologies to enhance their capabilities. Career Opportunity We are seeking a highly motivated Submarine Electrical Systems Specialist to work on-site at the Washington Navy Yard, Wahington DC. Remote work may be considered on a case-by-case basis, subject to customer approval and mission requirements. This role provides program management support to NAVSEA PMS 392, a joint program office supporting Sub E57 and Team Submarine (TEAMSUB) for the Dry Combat Submersible (DCS) program. The DCS program is a special operations undersea capability requiring full life-cycle management, sustainment planning, acquisition support oversight, risk management, and coordination among SOCOM, TEAMSUB, the Navy, contractors, and operational users. Essential Duties and Responsibilities Support the SUB-E57 Division Director, In-Service Submarine Ship Design Managers, SUB-E57 Branch Heads, and associated Program Engineers by providing technical, engineering, administrative, and executive-level program support for submarine electrical systems and related HM&E matters. Provide technical assessments and assist in troubleshooting submarine electrical systems, equipment, components, and related shipboard issues. Support In-Service Engineering Agents with planning, coordination, and execution of HM&E maintenance, modernization, and technical support actions. Execute Ship Design Manager and Engineering Manager technical authority support functions for all in-service submarine classes, including technical issue review, documentation, coordination, and resolution support. Develop, review, and coordinate operational and technical documentation, including Performance Monitoring Program Operations Manuals, Planned Maintenance System procedures, Performance Criteria Manuals, System Health Reports, Departure from Specification requests, Liaison Action Requests, and Steam and Electric Plant Manuals. Provide engineering oversight support for Condition Based Maintenance and Reliability Centered Maintenance practices related to submarine systems and components. Assist in resolving technical problems using knowledge of submarine systems design, electrical system operations, logistics support practices, engineering processes, and sound technical judgment. Coordinate with NAVSEA codes, Program Offices, Submarine Force Commanders, equipment manufacturers, engineering service contractors, Naval Warfare Centers, Supervisors of Shipbuilding, naval shipyards, and Performance Monitoring Teams on ship system maintenance and technical issues. Ensure appropriate systems engineering processes are applied during system life cycle sustainment, maintenance planning, modernization support, and technical issue resolution. Plan, manage, track, and coordinate engineering development programs and projects involving continuous system monitoring, evaluation, modification, analysis, and performance reporting. Monitor engineering and technological advances and assess state-of-the-art applications relevant to submarine electrical systems, HM&E systems, sustainment, maintenance, modernization, and product or theory development. Support program meetings, document meeting minutes and action items, maintain and manage program files, and track, manage, and close assigned actions through completion. Prepare coordinated reports, presentations, briefings, trackers, correspondence, and decision-support products in support of program initiatives, technical actions, and leadership requirements. Perform other duties as assigned by the Program Manager. Travel Ability to travel CONUS; potential to travel OCONUS Travel up to 10% Education, Knowledge, Experience, Skills, and Abilities Required: Bachelor's degree in business or a related field. A candidate with ten or more years of experience directly supporting a Navy customer in a business capacity will be considered in lieu of a degree. Ten or more years of relevant experience with U.S. Navy modernization and submarine systems. Working knowledge of submarine electrical systems, HM&E maintenance, modernization planning, and in-service submarine support activities. Ability to plan, organize work, manage priorities, track actions, and meet deadlines in a fast-paced program environment. Comprehensive skill in applying, enforcing, and integrating rules, regulations, and guidelines that impact projects and programs. Working knowledge of configuration management and modernization/alteration Integrated Logistics Support processes and tools. Advanced proficiency with Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook. Working knowledge of Power BI. Excellent verbal, written, and presentation skills, with strong attention to detail in communications and documentation. Familiarity with handling restrictions, including CUI, NOFORN, sensitive unclassified material, and classified documents. Knowledge of records management processes and Navy correspondence practices. High comfort level working with and around all military and organizational levels, clients, customers, suppliers, and visitors. Highly reliable, self-directed, and able to demonstrate personal initiative while operating with changing priorities. Ability to work effectively as a team player, contribute positively to the work environment, and handle differing situations, problems, and deviations according to general instructions, priorities, duties, policies, and program goals. Preferred Qualifications: Familiarity with DoW and DSP policy and instructions for submarine modernizations. Working knowledge of Navy correspondence and records management requirements, including security classification and handling restrictions. Security Reqirements This position requires the ability to obtain and/or maintain a DoD Security Clearance. Security clearances may only be granted to U.S. citizens. Legally authorized to work in the United States at the time of hire and throughout employment. Must be a U.S. citizen. Must possess a valid Driver's License. Must possess or have the ability to obtain a passport. Must have reliable transportation to and from various work locations. Must maintain the capability to communicate with their supervisor or manager when not in the office. This includes using equipment and services for business-related purposes. The compensation for this position includes incidental costs for work-related usage of personal devices. Physical Requirements While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Must be able to lift up to 20 lbs. Ability to access government facilities, shipyards, waterfront areas, industrial facilities, and other work locations as required, subject to site-specific safety and access requirements.
System Engineer, AMER Controls Systems Engineering
Amazon Data Services, Inc. Denver, Colorado
Application deadline: Oct 29, 2026 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are seeking a passionate and motivated engineer to join a team that owns and operates a number of critical infrastructure systems. The ideal candidate would be innovative and have great problem solving and analytical skills. You must be very comfortable and confident working on Linux systems. You must have very strong knowledge of operating system and networking fundamentals. You understand TCP/IP and other common network protocols. You are proficient with at least one high-level scripting language (such as Python, Ruby, or Perl). You should have a bias toward automation and track record of creating automated solutions. You have experience operating distributed systems and diagnosing and resolving complex problems. You pay attention to detail and solve problems at their root. About the team About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience - 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience - Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration - Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent - Experience working with Linux PREFERRED QUALIFICATIONS - Experience maintaining the resilience and reliability of services by troubleshooting deployment failures, creating infrastructure as code, creating resources (alarms, metrics, IAM role credentials), infrastructure provisioning and patching hosts - Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security - Experience developing systems management and administration automation in a high-level scripting language (Perl, Python, Ruby) or Java - Experience with service-oriented architecture and web services - Knowledge of TCP/IP and networking protocols such as HTTP and DNS - Experience working in 24/7 production environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CO, Denver - 104 000.00 USD annually USA, VA, Arlington - 104 000.00 USD annually USA, VA, Herndon - 104 000.00 USD annually
10/25/2026
Full time
Application deadline: Oct 29, 2026 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are seeking a passionate and motivated engineer to join a team that owns and operates a number of critical infrastructure systems. The ideal candidate would be innovative and have great problem solving and analytical skills. You must be very comfortable and confident working on Linux systems. You must have very strong knowledge of operating system and networking fundamentals. You understand TCP/IP and other common network protocols. You are proficient with at least one high-level scripting language (such as Python, Ruby, or Perl). You should have a bias toward automation and track record of creating automated solutions. You have experience operating distributed systems and diagnosing and resolving complex problems. You pay attention to detail and solve problems at their root. About the team About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience - 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience - Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration - Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent - Experience working with Linux PREFERRED QUALIFICATIONS - Experience maintaining the resilience and reliability of services by troubleshooting deployment failures, creating infrastructure as code, creating resources (alarms, metrics, IAM role credentials), infrastructure provisioning and patching hosts - Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security - Experience developing systems management and administration automation in a high-level scripting language (Perl, Python, Ruby) or Java - Experience with service-oriented architecture and web services - Knowledge of TCP/IP and networking protocols such as HTTP and DNS - Experience working in 24/7 production environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CO, Denver - 104 000.00 USD annually USA, VA, Arlington - 104 000.00 USD annually USA, VA, Herndon - 104 000.00 USD annually
Senior Digital Hardware Engineer
Nokia Federal Solutions Inc. Chantilly, Virginia
Job Description Job Description Description: Position Summary The Hardware Design Engineer will lead the design, development, and evaluation of electrical hardware for mission-critical defense systems. This role is responsible for translating product requirements into detailed hardware specifications and reliable, production-ready electrical designs, working closely with product architects, mechanical and software engineers, PCB layout specialists, and supply chain partners throughout the product development lifecycle. The ideal candidate brings 10-15+ years of hands-on hardware design experience, strong knowledge of electrical engineering principles and simulation tools, and a proven ability to lead technical projects and mentor junior engineers. This position requires a collaborative, detail-oriented engineer who can drive designs from initial concept and schematics through prototyping, factory testing, and production while ensuring performance, reliability, manufacturability, and compliance with demanding defense requirements. Company Description At Nokia Federal Solutions Inc. (Nokia Federal), we are committed to building scalable, secure, and resilient networks that enhance government operations. Our team helps solve complex challenges for U.S. civil, defense, and intelligence sectors by providing leading end-to-end mission-critical network solutions. With a legacy backed by over 100 years of technology innovation, we are pioneers in the field. Nokia Federal is a dedicated Nokia U.S. entity focused on delivering mission-critical solutions to the U.S. Government. Join us today and contribute to helping support the mission! Requirements: Key Responsibilities Lead circuit design and evaluation of third-party hardware for defense systems, ensuring compliance with stringent requirements. Collaborate with Product Architects to transform product needs into precise hardware specifications and design requirements. Develop and refine electrical designs from block diagrams to detailed schematics, ensuring optimal performance and reliability. Work closely with mechanical and software engineers to create a cohesive, multidisciplinary design solution. Engage with PCB layout specialists to translate electrical designs into practical, manufacturable products. Oversee program status reporting and communicate progress in release manager meetings, ensuring transparency and alignment with management. Coordinate with the Supply Chain team for material acquisition, prototyping, and factory testing to meet project timelines. Mentor and provide technical guidance to junior hardware team members, fostering their growth and enhancing team capabilities. Required Qualifications Bachelor's degree in engineering Min. 10-15 years of experience in hardware electrical design for production Proficiency in simulation tools for design elements like power consumption and thermal performance Strong knowledge of the product development process Preferred Qualifications Experience with advanced PCB design and layout Familiarity with multiple hardware engineering disciplines, including mechanical design Knowledge of prototyping and factory assembly processes Experience leading projects and providing technical guidance to junior team members What We Offer You An opportunity to be a part of something bigger; a mission with real impact. A chance to be a part of a people-first team. A comprehensive range of benefits that are fair, equitable, and competitive that include the following: Company-paid, full coverage inclusive health care (Medical, Dental Vision), for you and your family. Life/Disability: Employer-paid life insurance, in addition to short-term and long-term disability. 401(k) Retirement Account, 6% employer contribution. Professional Development Flexible Paid Time Off Holidays: 11 paid holidays throughout the calendar year. An Equal Opportunity Employer/Veterans/Disabled Nokia Federal Solutions Inc. is an equal opportunity employer & provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.
10/25/2026
Full time
Job Description Job Description Description: Position Summary The Hardware Design Engineer will lead the design, development, and evaluation of electrical hardware for mission-critical defense systems. This role is responsible for translating product requirements into detailed hardware specifications and reliable, production-ready electrical designs, working closely with product architects, mechanical and software engineers, PCB layout specialists, and supply chain partners throughout the product development lifecycle. The ideal candidate brings 10-15+ years of hands-on hardware design experience, strong knowledge of electrical engineering principles and simulation tools, and a proven ability to lead technical projects and mentor junior engineers. This position requires a collaborative, detail-oriented engineer who can drive designs from initial concept and schematics through prototyping, factory testing, and production while ensuring performance, reliability, manufacturability, and compliance with demanding defense requirements. Company Description At Nokia Federal Solutions Inc. (Nokia Federal), we are committed to building scalable, secure, and resilient networks that enhance government operations. Our team helps solve complex challenges for U.S. civil, defense, and intelligence sectors by providing leading end-to-end mission-critical network solutions. With a legacy backed by over 100 years of technology innovation, we are pioneers in the field. Nokia Federal is a dedicated Nokia U.S. entity focused on delivering mission-critical solutions to the U.S. Government. Join us today and contribute to helping support the mission! Requirements: Key Responsibilities Lead circuit design and evaluation of third-party hardware for defense systems, ensuring compliance with stringent requirements. Collaborate with Product Architects to transform product needs into precise hardware specifications and design requirements. Develop and refine electrical designs from block diagrams to detailed schematics, ensuring optimal performance and reliability. Work closely with mechanical and software engineers to create a cohesive, multidisciplinary design solution. Engage with PCB layout specialists to translate electrical designs into practical, manufacturable products. Oversee program status reporting and communicate progress in release manager meetings, ensuring transparency and alignment with management. Coordinate with the Supply Chain team for material acquisition, prototyping, and factory testing to meet project timelines. Mentor and provide technical guidance to junior hardware team members, fostering their growth and enhancing team capabilities. Required Qualifications Bachelor's degree in engineering Min. 10-15 years of experience in hardware electrical design for production Proficiency in simulation tools for design elements like power consumption and thermal performance Strong knowledge of the product development process Preferred Qualifications Experience with advanced PCB design and layout Familiarity with multiple hardware engineering disciplines, including mechanical design Knowledge of prototyping and factory assembly processes Experience leading projects and providing technical guidance to junior team members What We Offer You An opportunity to be a part of something bigger; a mission with real impact. A chance to be a part of a people-first team. A comprehensive range of benefits that are fair, equitable, and competitive that include the following: Company-paid, full coverage inclusive health care (Medical, Dental Vision), for you and your family. Life/Disability: Employer-paid life insurance, in addition to short-term and long-term disability. 401(k) Retirement Account, 6% employer contribution. Professional Development Flexible Paid Time Off Holidays: 11 paid holidays throughout the calendar year. An Equal Opportunity Employer/Veterans/Disabled Nokia Federal Solutions Inc. is an equal opportunity employer & provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.

Modal Window

  • Home
  • Contact
  • About Us
  • FAQs
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • IT blog
  • Facebook
  • Twitter
  • LinkedIn
  • Youtube
© 2008-2026 IT Job Board