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Sr. IT Business Analyst (Ref: 18554)
Professional Technology Integration, Inc. Indianapolis, Indiana
Position: Sr. IT Business Analyst (Ref: 18554) Location: Indianapolis, IN USA, 46204 Salary: $55.80/hr. Duration: 1 Years 11 Months 3 Days - Contract Openings: 1 Deadline: 07/31/2026 Description: Work Arrangement: Hybrid (Remote flexibility considered for exceptional candidates) Interview Process: Video/Webcam Interview We are seeking an experienced and engaging IT Senior Business Analyst to join our team on a long-term contract basis. In this role, you will work alongside the Project Manager to plan, direct, and coordinate activities related to the large-scale replacement of an enterprise technology system. You will play a pivotal role in capturing business requirements, mapping operational workflows, and ensuring a seamless transition to the new platform. The ideal candidate possesses strong analytical capabilities, exceptional communication skills, and a commitment to customer service. You should be comfortable collaborating across all organizational levels and dedicated to delivering innovative, cutting-edge solutions. Key Responsibilities Requirements Gathering: Collaborate with stakeholders across multiple business departments to gather, analyze, and document comprehensive business requirements. Process Modeling & Optimization: Construct current- and future-state workflow diagrams, analyze system capabilities, and identify opportunities to streamline processes and improve operational effectiveness. Solution Design & Alignment: Propose technical and process solutions that align with strategic business goals, converting high-level roadmap features into detailed user stories and specifications. Stakeholder Communication: Serve as a key liaison between business units and IT teams, effectively communicating findings, recommendations, and status updates to project leadership and executive stakeholders. System Validation: Participate in testing and validation activities to ensure new systems and processes meet defined business needs. Project Support: Assist with project management tasks and coordinate implementation efforts as needed. Core Qualifications Experience: Proven track record as a Senior Business Analyst leading requirements gathering and process design for large enterprise technology replacements or implementations. Analytical Skills: Expert-level ability to analyze complex operational workflows, translate business needs into technical requirements, and define project scope and objectives. Communication & Collaboration: Superior verbal and written communication skills with a demonstrated ability to build consensus across technical and non-technical teams. Agile & SDLC Knowledge: Hands-on experience creating user stories, functional specifications, process flowcharts, and system test cases. Adaptability: A proactive team player willing to take on diverse tasks to drive project success. Required / Desired Skills Bachelors degree in computer science, business or related field. Required - 4 Years Business Analyst experience or in a related role Required - 5 Years Knowledge of project management methodologies and tools Required - 5 Years Strong experience leading, facilitating and motivating teams for medium-to-large-scale IT projects Required - 5 Years Strong understanding and experience working with stakeholders in achieving their goals Required - 5 Years Strong background in facilitating/ leading requirement gathering sessions Required - 5 Years Demonstrated experience in the creation of User Stories Required - 5 Years Strong organizational, multi-tasking and time management skills Required - 5 Years Strong verbal, written and interpersonal skills across all levels of the organization Required - 5 Years Demonstrated understanding of all phases of the software development life cycle (SDLC), preferably in a Hybrid Agile environment. Required - 5 Years Advanced troubleshooting, critical thinking, analytical problem-solving, writing, and communication skills. Required - 5 Years Ability to develop productive working relationships, communicate clearly, and collaborate with people across the organization Required - 5 Years Ability to manage projects to successful conclusion. Required - 5 Years Ability to handle multiple tasks beyond the routine Required - 5 Years High degree of independence, intuition, and initiative Required - 5 Years Ability to maintain composure and control when things do not proceed as planned. Required - 5 Years Experience with Software as a Service (SaaS) configuration, analysis, and troubleshooting of functional and basic technical components Required - 5 Years Prior healthcare industry experience Required - 1 Years Strong understanding of healthcare enterprise systems Required - 1 Years
09/16/2026
Position: Sr. IT Business Analyst (Ref: 18554) Location: Indianapolis, IN USA, 46204 Salary: $55.80/hr. Duration: 1 Years 11 Months 3 Days - Contract Openings: 1 Deadline: 07/31/2026 Description: Work Arrangement: Hybrid (Remote flexibility considered for exceptional candidates) Interview Process: Video/Webcam Interview We are seeking an experienced and engaging IT Senior Business Analyst to join our team on a long-term contract basis. In this role, you will work alongside the Project Manager to plan, direct, and coordinate activities related to the large-scale replacement of an enterprise technology system. You will play a pivotal role in capturing business requirements, mapping operational workflows, and ensuring a seamless transition to the new platform. The ideal candidate possesses strong analytical capabilities, exceptional communication skills, and a commitment to customer service. You should be comfortable collaborating across all organizational levels and dedicated to delivering innovative, cutting-edge solutions. Key Responsibilities Requirements Gathering: Collaborate with stakeholders across multiple business departments to gather, analyze, and document comprehensive business requirements. Process Modeling & Optimization: Construct current- and future-state workflow diagrams, analyze system capabilities, and identify opportunities to streamline processes and improve operational effectiveness. Solution Design & Alignment: Propose technical and process solutions that align with strategic business goals, converting high-level roadmap features into detailed user stories and specifications. Stakeholder Communication: Serve as a key liaison between business units and IT teams, effectively communicating findings, recommendations, and status updates to project leadership and executive stakeholders. System Validation: Participate in testing and validation activities to ensure new systems and processes meet defined business needs. Project Support: Assist with project management tasks and coordinate implementation efforts as needed. Core Qualifications Experience: Proven track record as a Senior Business Analyst leading requirements gathering and process design for large enterprise technology replacements or implementations. Analytical Skills: Expert-level ability to analyze complex operational workflows, translate business needs into technical requirements, and define project scope and objectives. Communication & Collaboration: Superior verbal and written communication skills with a demonstrated ability to build consensus across technical and non-technical teams. Agile & SDLC Knowledge: Hands-on experience creating user stories, functional specifications, process flowcharts, and system test cases. Adaptability: A proactive team player willing to take on diverse tasks to drive project success. Required / Desired Skills Bachelors degree in computer science, business or related field. Required - 4 Years Business Analyst experience or in a related role Required - 5 Years Knowledge of project management methodologies and tools Required - 5 Years Strong experience leading, facilitating and motivating teams for medium-to-large-scale IT projects Required - 5 Years Strong understanding and experience working with stakeholders in achieving their goals Required - 5 Years Strong background in facilitating/ leading requirement gathering sessions Required - 5 Years Demonstrated experience in the creation of User Stories Required - 5 Years Strong organizational, multi-tasking and time management skills Required - 5 Years Strong verbal, written and interpersonal skills across all levels of the organization Required - 5 Years Demonstrated understanding of all phases of the software development life cycle (SDLC), preferably in a Hybrid Agile environment. Required - 5 Years Advanced troubleshooting, critical thinking, analytical problem-solving, writing, and communication skills. Required - 5 Years Ability to develop productive working relationships, communicate clearly, and collaborate with people across the organization Required - 5 Years Ability to manage projects to successful conclusion. Required - 5 Years Ability to handle multiple tasks beyond the routine Required - 5 Years High degree of independence, intuition, and initiative Required - 5 Years Ability to maintain composure and control when things do not proceed as planned. Required - 5 Years Experience with Software as a Service (SaaS) configuration, analysis, and troubleshooting of functional and basic technical components Required - 5 Years Prior healthcare industry experience Required - 1 Years Strong understanding of healthcare enterprise systems Required - 1 Years
Senior Information Security Engineer - Windows Infrastructure
SAAB Syracuse, New York
Job Description: We are seeking an experienced Information Security Engineer with strong Microsoft Windows infrastructure expertise to support the delivery of air traffic control systems to our customers. This role will focus on the implementation of Windows-based platforms to provide a secure environment for other Saab software to run in. The ideal candidate will have hands-on experience with Windows Deployment Service, Active Directory, Group Policy management, network design, and hardware/software integration. This position plays a key role in implementing and deploying air traffic control systems for customers, ensuring Windows environments are configured to support our software while meeting safety and security regulations. This role requires both an independent drive to troubleshoot implementation and the ability to work collaboratively with teammates to integrate various system components. Key Responsibilities Architecture Design: Develop, document, and maintain comprehensive security architectures, network designs, and cloud infrastructures Risk & Vulnerability Management: Evaluate deliverable systems to identify weaknesses, perform security reviews, and execute ethical hacks or penetration tests. Leadership & Guidance: Lead information technology analysts, security engineers, and deployment teams to coordinate effective security protocols and align projects with security guidelines Design, implement, and manage Group Policy Objects (GPOs) to enforce security configurations and organizational standards within customer environments. Configure, administer, and harden Windows Server and Windows workstation systems as part of security solution deployments. Implement and maintain Active Directory security configurations, including user/group management, OU structures, and policy enforcement. Design and implement role-based access control (RBAC) and least-privilege access models. Deploy, configure, and manage endpoint protection and antivirus solutions. Apply system hardening practices aligned with industry security frameworks and best practices. Perform security assessments of Windows environments and implement remediation actions. Assist in creating secure configurations, patch processes, and compliance with security policies. Document system configurations, security controls, and deployment procedures for customer environments. Provide technical guidance and knowledge transfer to customer stakeholders when appropriate. Compensation Range: $101,600 - $132,000 The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. Skills and Experience: Required Qualifications Bachelor's degree in Systems Engineering, Computer Science, Information Technology, Information Security, or a related field (or equivalent experience). 6+ years of experience administering and securing Microsoft Windows environments. Strong hands-on experience with PowerShell scripting and automation. Proven experience creating and managing Windows domains, including development of Group Policy Objects and Active Directory structures. Experience integrating third-party software into Windows environments. Hands-on experience with Windows Deployment Services. Solid understanding of Windows security architecture and system hardening techniques. Preferred Qualifications Experience with PXE boot and BIOS configuration. Experience implementing role-based access control and identity management practices. Experience performing security assessments and remediation. Familiarity with security monitoring tools and SIEM platforms. Knowledge of security frameworks such as NIST, CIS Benchmarks, or ISO 27001. Relevant certifications such as: CompTIA Security+ CISSP Microsoft security or identity certifications GIAC certifications Key Skills Hardware/operating system/software integration Customer-facing technical delivery and documentation Windows security architecture Active Directory administration Group Policy design and implementation Endpoint security and antivirus management Identity and access management (IAM) System hardening and vulnerability remediation Security assessments and remediation Desired Tool Experience Experience with the following tools and applications is highly desirable. Microsoft Hyper-V Virtualization Splunk PDQ RSA Authentication Manager Citizenship Requirements: Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. Drug-Free Workplaces: Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. Benefits: Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: Medical, vision, and dental insurance for employees and dependents Generous paid time off, including 8 designated holidays 401(k) with employer contributions Tuition assistance and student loan assistance Wellness and employee assistance resources Employee stock purchase opportunities Short-term and long-term disability coverage About Us: Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person's needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.
09/16/2026
Full time
Job Description: We are seeking an experienced Information Security Engineer with strong Microsoft Windows infrastructure expertise to support the delivery of air traffic control systems to our customers. This role will focus on the implementation of Windows-based platforms to provide a secure environment for other Saab software to run in. The ideal candidate will have hands-on experience with Windows Deployment Service, Active Directory, Group Policy management, network design, and hardware/software integration. This position plays a key role in implementing and deploying air traffic control systems for customers, ensuring Windows environments are configured to support our software while meeting safety and security regulations. This role requires both an independent drive to troubleshoot implementation and the ability to work collaboratively with teammates to integrate various system components. Key Responsibilities Architecture Design: Develop, document, and maintain comprehensive security architectures, network designs, and cloud infrastructures Risk & Vulnerability Management: Evaluate deliverable systems to identify weaknesses, perform security reviews, and execute ethical hacks or penetration tests. Leadership & Guidance: Lead information technology analysts, security engineers, and deployment teams to coordinate effective security protocols and align projects with security guidelines Design, implement, and manage Group Policy Objects (GPOs) to enforce security configurations and organizational standards within customer environments. Configure, administer, and harden Windows Server and Windows workstation systems as part of security solution deployments. Implement and maintain Active Directory security configurations, including user/group management, OU structures, and policy enforcement. Design and implement role-based access control (RBAC) and least-privilege access models. Deploy, configure, and manage endpoint protection and antivirus solutions. Apply system hardening practices aligned with industry security frameworks and best practices. Perform security assessments of Windows environments and implement remediation actions. Assist in creating secure configurations, patch processes, and compliance with security policies. Document system configurations, security controls, and deployment procedures for customer environments. Provide technical guidance and knowledge transfer to customer stakeholders when appropriate. Compensation Range: $101,600 - $132,000 The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. Skills and Experience: Required Qualifications Bachelor's degree in Systems Engineering, Computer Science, Information Technology, Information Security, or a related field (or equivalent experience). 6+ years of experience administering and securing Microsoft Windows environments. Strong hands-on experience with PowerShell scripting and automation. Proven experience creating and managing Windows domains, including development of Group Policy Objects and Active Directory structures. Experience integrating third-party software into Windows environments. Hands-on experience with Windows Deployment Services. Solid understanding of Windows security architecture and system hardening techniques. Preferred Qualifications Experience with PXE boot and BIOS configuration. Experience implementing role-based access control and identity management practices. Experience performing security assessments and remediation. Familiarity with security monitoring tools and SIEM platforms. Knowledge of security frameworks such as NIST, CIS Benchmarks, or ISO 27001. Relevant certifications such as: CompTIA Security+ CISSP Microsoft security or identity certifications GIAC certifications Key Skills Hardware/operating system/software integration Customer-facing technical delivery and documentation Windows security architecture Active Directory administration Group Policy design and implementation Endpoint security and antivirus management Identity and access management (IAM) System hardening and vulnerability remediation Security assessments and remediation Desired Tool Experience Experience with the following tools and applications is highly desirable. Microsoft Hyper-V Virtualization Splunk PDQ RSA Authentication Manager Citizenship Requirements: Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. Drug-Free Workplaces: Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. Benefits: Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: Medical, vision, and dental insurance for employees and dependents Generous paid time off, including 8 designated holidays 401(k) with employer contributions Tuition assistance and student loan assistance Wellness and employee assistance resources Employee stock purchase opportunities Short-term and long-term disability coverage About Us: Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person's needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.
Test Lead/Senior QA Analyst
NPA WorldWide Seattle, Washington
Job description: We are in the process of implementing Dayforce and the Test Lead is responsible for planning, coordinating, and overseeing all testing activities for the HR and Payroll system implementation. This role ensures high-quality delivery by defining test strategy, managing test resources, ensuring coverage across all HR/Payroll modules, and collaborating with functional and technical teams. Key Responsibilities: Develop and own the test strategy, test plan, and test approach for the HR and Payroll project. Lead and mentor QA/test team members, assign tasks and monitor workload. Coordinate end-to-end testing cycles including functional testing, system integration testing, end-to-end testing, parallel payroll testing, and user acceptance testing (UAT). Identify test scenarios and test cases covering all HR/Payroll modules such as Core HR, Time & Attendance, Payroll, Benefits, Compensation, Leave Management, and Employee Self-Service. Work closely with HR, Payroll SMEs, Business Analysts, and technical teams to understand requirements, process flows, and system integrations. Track, log, and report defects; lead defect triage meetings with stakeholders. Report test progress, risks, and issues to project leadership and drive mitigation plans. Ensure adequate coverage of integrations with external systems ( third-party benefits providers). Support cutover activities, regression testing, and readiness validations before go-live. Coordinate payroll mock runs, compare results, and validate outcomes. Ensure testing documentation is complete, accurate, and audit ready. Qualifications: Required Skills and Qualifications: Bachelors degree in IT, Computer Science, HRIS, or related fields. 6 - 10+ years of experience in software testing with at least 3 years as a Test Lead. Strong experience testing HR and Payroll systems (e.g. Dayforce, Oracle HCM, Workday, ADP, UKG, PeopleSoft, or similar). Experience testing payroll calculations including tax rules, statutory compliance, benefits deductions, retro payments, overtime, and off-cycle payroll. Solid understanding of HR processes: hire-to-retire lifecycle, compensation, benefits, time tracking, absence management. Experience managing UAT cycles and working directly with HR/Payroll business users. Experience with parallel payroll testing and payroll reconciliation Knowledge of integration testing (APIs, middleware, SFTP interfaces, banking files, GL files). Strong defect management and hands-on experience with tools like Smartsheet, JIRA, SharePoint Excellent documentation skills. Strong leadership, communication, and stakeholder management abilities. Preferred Qualifications: Experience with HR/Payroll implementations or system migrations. Why is This a Great Opportunity: Work for a mission driven organization to help them build a strong HMS system that will set them up for success. This is a highly visible role that will require strong testing/implementation experience, change management skills and ability to effective work cross functionally.
09/16/2026
Full time
Job description: We are in the process of implementing Dayforce and the Test Lead is responsible for planning, coordinating, and overseeing all testing activities for the HR and Payroll system implementation. This role ensures high-quality delivery by defining test strategy, managing test resources, ensuring coverage across all HR/Payroll modules, and collaborating with functional and technical teams. Key Responsibilities: Develop and own the test strategy, test plan, and test approach for the HR and Payroll project. Lead and mentor QA/test team members, assign tasks and monitor workload. Coordinate end-to-end testing cycles including functional testing, system integration testing, end-to-end testing, parallel payroll testing, and user acceptance testing (UAT). Identify test scenarios and test cases covering all HR/Payroll modules such as Core HR, Time & Attendance, Payroll, Benefits, Compensation, Leave Management, and Employee Self-Service. Work closely with HR, Payroll SMEs, Business Analysts, and technical teams to understand requirements, process flows, and system integrations. Track, log, and report defects; lead defect triage meetings with stakeholders. Report test progress, risks, and issues to project leadership and drive mitigation plans. Ensure adequate coverage of integrations with external systems ( third-party benefits providers). Support cutover activities, regression testing, and readiness validations before go-live. Coordinate payroll mock runs, compare results, and validate outcomes. Ensure testing documentation is complete, accurate, and audit ready. Qualifications: Required Skills and Qualifications: Bachelors degree in IT, Computer Science, HRIS, or related fields. 6 - 10+ years of experience in software testing with at least 3 years as a Test Lead. Strong experience testing HR and Payroll systems (e.g. Dayforce, Oracle HCM, Workday, ADP, UKG, PeopleSoft, or similar). Experience testing payroll calculations including tax rules, statutory compliance, benefits deductions, retro payments, overtime, and off-cycle payroll. Solid understanding of HR processes: hire-to-retire lifecycle, compensation, benefits, time tracking, absence management. Experience managing UAT cycles and working directly with HR/Payroll business users. Experience with parallel payroll testing and payroll reconciliation Knowledge of integration testing (APIs, middleware, SFTP interfaces, banking files, GL files). Strong defect management and hands-on experience with tools like Smartsheet, JIRA, SharePoint Excellent documentation skills. Strong leadership, communication, and stakeholder management abilities. Preferred Qualifications: Experience with HR/Payroll implementations or system migrations. Why is This a Great Opportunity: Work for a mission driven organization to help them build a strong HMS system that will set them up for success. This is a highly visible role that will require strong testing/implementation experience, change management skills and ability to effective work cross functionally.
ERP Analyst
NPA WorldWide Springfield, Missouri
Job description: The ERP Analysts role is to maintain and operate the organization's ERP system by following best practices. This includes installing, configuring, patching, upgrading, and working with product support, to maintain the company's investments in business applications technologies. The ERP Analyst is also responsible for planning and coordinating change management processes required to support third-party business systems integrated with the ERP system necessary for business operations. The ERP Analyst manages user requests, develops user reporting requests using SQL and performs system security administration functions such as creating user profiles and accounts. The analyst also maintains system/user security authentication, administers application security and maintains system documentation and logs. This individual will apply proven communication and problem-solving skills to resolve issues related to deploying or upgrading mission-critical ERP software. Essential Duties and Responsibilities - As our ERP Analyst, key responsibilities include: - Supporting Users requests - Answering questions or providing directions on software functionality / menus / options - Identifying, coordinating and scheduling software training - Inquiring about, submitting cases to and following up with software support - Coordinating and working with outside technical resources providing programming specifications - Uses SQL to create ad hoc and special reporting, and to extract pertinent data to validate data - Creating and maintaining our business forms on demand utilizing Compleo - Maintaining and refreshing our software test environment as required - Assisting associates with identifying, manipulating, exporting, and importing key data elements, such as BOMs, pricing, etc. - Maintaining and creating Webtop analytical dashboard data and views - Maintaining and creating IDF objects, views, subsets, sorts - Correcting, clearing errors and maintaining LX and Touchpath databases as needed - Ordering Users supplies such as labels, etc. - Maintaining and creating new Robot jobs, ensuring all Robot jobs (daily, weekly, monthly, and annually) are scheduled, complete successfully and reports distributed - Organizing, documenting and maintaining important procedural documents, data points and scripts - Creating and maintaining our LX / MES / Touchpath analytical dashboard user profiles and their credentials - Ensuring all IBM iSeries data backups are completed successfully - Restoring relevant archived data as needed - Working with and scheduling off-hours technical support Qualifications: Minimum Qualifications American citizens or Green Card only no sponsorship candidates - Bachelors degree in computer science or related IT field or 4-5 years of applicable IT experience - Possesses functional knowledge of ERP-LX and has the ability to maintain and support user requirements - Experience using SQL to develop user reports, analyze and research data - Excellent inter-personal and communication skills; capable of explaining procedures verbally or in writing, with end-users and technical consultants - Business skills to interact with IT service-providers for contracts, services, and licensing - Critical thinking, troubleshooting skills and operate independently or in a group setting - Aptitude to learn new skills and gain knowledge through experience - RPG programming A plus. Technical Resources Software: - Infor LX 8.4.0 - ERP, IDF, Webtop - Crossroads - MES - Touchpath - WMS - ACT - CRM - Compleo Automated Document Processing - Help Systems Robot Job Scheduler - TL Ashford - Barcode - Google Apps, MS Office 365 - Operating systems (IBM i, Windows11, Windows Server) Hardware: - IBM iSeries/AS400 operation/Tape Library - Multi-Function Printers (MFP), Barcode label printers - MS Server, Workstation, Tablets, Barcode Scanners Why is This a Great Opportunity: The company is a family-owned business that has been operating for over 60 years. They offer a quality product, have a good industry reputation, and long-tenured employees. The hiring manager's management style: It involves hiring people equipped with the essential skills to perform tasks, providing the necessary tools to do the job right and empowering them. Im not a micromanager but am hands-on when needed. Im as collaborative and transparent of a manager as possible. I involve relevant or all team members early in the decision process that affects them or our team. I communicate openly on priorities according to business needs and ensure engaged team members understand the expected end results before we commence work. Im results-focused and hold myself accountable as I do with my team members.
09/16/2026
Full time
Job description: The ERP Analysts role is to maintain and operate the organization's ERP system by following best practices. This includes installing, configuring, patching, upgrading, and working with product support, to maintain the company's investments in business applications technologies. The ERP Analyst is also responsible for planning and coordinating change management processes required to support third-party business systems integrated with the ERP system necessary for business operations. The ERP Analyst manages user requests, develops user reporting requests using SQL and performs system security administration functions such as creating user profiles and accounts. The analyst also maintains system/user security authentication, administers application security and maintains system documentation and logs. This individual will apply proven communication and problem-solving skills to resolve issues related to deploying or upgrading mission-critical ERP software. Essential Duties and Responsibilities - As our ERP Analyst, key responsibilities include: - Supporting Users requests - Answering questions or providing directions on software functionality / menus / options - Identifying, coordinating and scheduling software training - Inquiring about, submitting cases to and following up with software support - Coordinating and working with outside technical resources providing programming specifications - Uses SQL to create ad hoc and special reporting, and to extract pertinent data to validate data - Creating and maintaining our business forms on demand utilizing Compleo - Maintaining and refreshing our software test environment as required - Assisting associates with identifying, manipulating, exporting, and importing key data elements, such as BOMs, pricing, etc. - Maintaining and creating Webtop analytical dashboard data and views - Maintaining and creating IDF objects, views, subsets, sorts - Correcting, clearing errors and maintaining LX and Touchpath databases as needed - Ordering Users supplies such as labels, etc. - Maintaining and creating new Robot jobs, ensuring all Robot jobs (daily, weekly, monthly, and annually) are scheduled, complete successfully and reports distributed - Organizing, documenting and maintaining important procedural documents, data points and scripts - Creating and maintaining our LX / MES / Touchpath analytical dashboard user profiles and their credentials - Ensuring all IBM iSeries data backups are completed successfully - Restoring relevant archived data as needed - Working with and scheduling off-hours technical support Qualifications: Minimum Qualifications American citizens or Green Card only no sponsorship candidates - Bachelors degree in computer science or related IT field or 4-5 years of applicable IT experience - Possesses functional knowledge of ERP-LX and has the ability to maintain and support user requirements - Experience using SQL to develop user reports, analyze and research data - Excellent inter-personal and communication skills; capable of explaining procedures verbally or in writing, with end-users and technical consultants - Business skills to interact with IT service-providers for contracts, services, and licensing - Critical thinking, troubleshooting skills and operate independently or in a group setting - Aptitude to learn new skills and gain knowledge through experience - RPG programming A plus. Technical Resources Software: - Infor LX 8.4.0 - ERP, IDF, Webtop - Crossroads - MES - Touchpath - WMS - ACT - CRM - Compleo Automated Document Processing - Help Systems Robot Job Scheduler - TL Ashford - Barcode - Google Apps, MS Office 365 - Operating systems (IBM i, Windows11, Windows Server) Hardware: - IBM iSeries/AS400 operation/Tape Library - Multi-Function Printers (MFP), Barcode label printers - MS Server, Workstation, Tablets, Barcode Scanners Why is This a Great Opportunity: The company is a family-owned business that has been operating for over 60 years. They offer a quality product, have a good industry reputation, and long-tenured employees. The hiring manager's management style: It involves hiring people equipped with the essential skills to perform tasks, providing the necessary tools to do the job right and empowering them. Im not a micromanager but am hands-on when needed. Im as collaborative and transparent of a manager as possible. I involve relevant or all team members early in the decision process that affects them or our team. I communicate openly on priorities according to business needs and ensure engaged team members understand the expected end results before we commence work. Im results-focused and hold myself accountable as I do with my team members.
Systems Analyst
LILAX Technologies, Inc.
Analyze business and technical requirements for custom software applications and translate them into system specifications, workflow designs, and front-end application features; evaluate existing system functionality and support improvements to performance, usability, accessibility, and integration with client systems; configure and support React and Angular components, forms, routing, state-management tools, and reusable user-interface modules; integrate RESTful, GraphQL, and AI/ML APIs to support data exchange, authentication, error handling, natural-language processing, summarization, classification, semantic search, and predictive data retrieval; create responsive interfaces, data grids, dashboards, charts, and reports using HTML5, CSS3, Bootstrap, SCSS, and Kendo UI; and support testing, troubleshooting, documentation, and implementation of customized software solutions. May need to work in other locations as required. Requirements: Bachelors Degree or foreign equivalent in Information Technology, Computer Science, Engineering, or a closely related field. Contact: Venkat Yalavarty, President, LILAX Technologies, Inc., 3810 Packard Road, Suite 210, Ann Arbor, MI 48108.
09/16/2026
Analyze business and technical requirements for custom software applications and translate them into system specifications, workflow designs, and front-end application features; evaluate existing system functionality and support improvements to performance, usability, accessibility, and integration with client systems; configure and support React and Angular components, forms, routing, state-management tools, and reusable user-interface modules; integrate RESTful, GraphQL, and AI/ML APIs to support data exchange, authentication, error handling, natural-language processing, summarization, classification, semantic search, and predictive data retrieval; create responsive interfaces, data grids, dashboards, charts, and reports using HTML5, CSS3, Bootstrap, SCSS, and Kendo UI; and support testing, troubleshooting, documentation, and implementation of customized software solutions. May need to work in other locations as required. Requirements: Bachelors Degree or foreign equivalent in Information Technology, Computer Science, Engineering, or a closely related field. Contact: Venkat Yalavarty, President, LILAX Technologies, Inc., 3810 Packard Road, Suite 210, Ann Arbor, MI 48108.
IT Analyst
The Timken Company Mascot, Tennessee
IT AnalystPosition SummaryProvide advanced site technology support and lead small, well-scoped projects that improve stability, reliability, and efficiency within a manufacturing or distribution environment. This role is responsible for resolving complex technical incidents, performing root cause analysis, implementing corrective and preventive actions, and driving standardization through documentation and process improvement. The position also collaborates closely with site operations, corporate IT teams, and external vendors to ensure business continuity and operational excellence. Through proactive problem solving, knowledge sharing, and collaboration with site and corporate teams, the role helps ensure technology systems remain stable, secure, and aligned with business objectives.Core FunctionsTechnical Support & Incident ResolutionProvide Tier II support for complex incidents and service requests involving PCs, Microsoft 365, RF devices, printers, labeling systems, handheld devices, and related peripherals.Investigate and resolve issues involving operating systems, applications, networks, and hardware interactions.Conduct root cause analysis and implement corrective and preventive actions to reduce recurring incidents and improve system reliability.Ensure complete and accurate ticket documentation, change records, and knowledge transfer.Infrastructure & Platform AdministrationAdminister core technology services including Active Directory user and group management, basic Group Policy administration, SCCM collections and deployments, print services, and endpoint management.Perform routine network troubleshooting and coordinate escalations and handoffs with infrastructure and network teams.Support Windows device imaging, profile migrations, and endpoint deployments.Assist with backup verification, disaster recovery testing, system restores, and infrastructure health checks.Operational Technology & Plant Systems SupportSupport manufacturing and operational technology systems under established guidance and procedures.Maintain documentation of system interfaces, dependencies, recovery procedures, and common failure modes.Assist with troubleshooting and support activities related to plant floor systems and integrated manufacturing technologies.Create and maintain high-quality documentation, technical procedures, job aids, and site runbooks.Project Leadership & Continuous ImprovementLead small-scale technology projects from planning through implementation and closure.Manage project communications, stakeholder updates, timelines, and risk identification.Drive initiatives that improve system standardization, reduce downtime, increase first-time-fix rates, and decrease support ticket volume.Support technology refresh efforts, infrastructure improvements, and operational efficiency initiatives.Collaboration & Service DeliveryCollaborate with site leadership, production supervisors, corporate IT teams, vendors, and business stakeholders.Support the adoption of technology standards through training, communication, and process improvements.Execute approved changes during maintenance windows with documented rollback plans.Meet or exceed service level expectations while maintaining operational stability and compliance.This role requires a hands on technical leader with a strong business mindset, capable of owning outcomes, managing initiatives, influencing decisions, and driving change across multiple sites.General Qualifications & ExperienceEducation & ExperienceAssociate degree in Information Technology, Computer Science, or a related field with a minimum of three (3) years of relevant experience, orBachelor's degree in Information Technology, Computer Science, or a related field with two (2) to four (4) years of relevant experience.Experience supporting manufacturing, industrial, or distribution environments preferred.Technical KnowledgeStrong working knowledge of Microsoft Windows operating systems and Microsoft 365 technologies.Experience supporting Active Directory, SCCM, endpoint management, print services, and device deployments.Familiarity with RF equipment, handheld devices, label printers, and shop floor computing equipment.Basic understanding of LAN/WAN networking, wireless connectivity, and troubleshooting methodologies.Exposure to virtualization, backup, disaster recovery, and manufacturing systems environments preferred.Professional CompetenciesDemonstrated analytical and troubleshooting skills.Strong customer service and communication abilities.Ability to manage priorities and work independently with limited supervision.Effective project coordination and organizational skills.Ability to communicate technical concepts to both technical and non-technical audiences.Commitment to documentation quality, process improvement, and operational excellence.Ability to meet all applicable site, safety, security, and regulatory requirements.Must be a U.S. Citizen or Green Card Holder.
09/16/2026
IT AnalystPosition SummaryProvide advanced site technology support and lead small, well-scoped projects that improve stability, reliability, and efficiency within a manufacturing or distribution environment. This role is responsible for resolving complex technical incidents, performing root cause analysis, implementing corrective and preventive actions, and driving standardization through documentation and process improvement. The position also collaborates closely with site operations, corporate IT teams, and external vendors to ensure business continuity and operational excellence. Through proactive problem solving, knowledge sharing, and collaboration with site and corporate teams, the role helps ensure technology systems remain stable, secure, and aligned with business objectives.Core FunctionsTechnical Support & Incident ResolutionProvide Tier II support for complex incidents and service requests involving PCs, Microsoft 365, RF devices, printers, labeling systems, handheld devices, and related peripherals.Investigate and resolve issues involving operating systems, applications, networks, and hardware interactions.Conduct root cause analysis and implement corrective and preventive actions to reduce recurring incidents and improve system reliability.Ensure complete and accurate ticket documentation, change records, and knowledge transfer.Infrastructure & Platform AdministrationAdminister core technology services including Active Directory user and group management, basic Group Policy administration, SCCM collections and deployments, print services, and endpoint management.Perform routine network troubleshooting and coordinate escalations and handoffs with infrastructure and network teams.Support Windows device imaging, profile migrations, and endpoint deployments.Assist with backup verification, disaster recovery testing, system restores, and infrastructure health checks.Operational Technology & Plant Systems SupportSupport manufacturing and operational technology systems under established guidance and procedures.Maintain documentation of system interfaces, dependencies, recovery procedures, and common failure modes.Assist with troubleshooting and support activities related to plant floor systems and integrated manufacturing technologies.Create and maintain high-quality documentation, technical procedures, job aids, and site runbooks.Project Leadership & Continuous ImprovementLead small-scale technology projects from planning through implementation and closure.Manage project communications, stakeholder updates, timelines, and risk identification.Drive initiatives that improve system standardization, reduce downtime, increase first-time-fix rates, and decrease support ticket volume.Support technology refresh efforts, infrastructure improvements, and operational efficiency initiatives.Collaboration & Service DeliveryCollaborate with site leadership, production supervisors, corporate IT teams, vendors, and business stakeholders.Support the adoption of technology standards through training, communication, and process improvements.Execute approved changes during maintenance windows with documented rollback plans.Meet or exceed service level expectations while maintaining operational stability and compliance.This role requires a hands on technical leader with a strong business mindset, capable of owning outcomes, managing initiatives, influencing decisions, and driving change across multiple sites.General Qualifications & ExperienceEducation & ExperienceAssociate degree in Information Technology, Computer Science, or a related field with a minimum of three (3) years of relevant experience, orBachelor's degree in Information Technology, Computer Science, or a related field with two (2) to four (4) years of relevant experience.Experience supporting manufacturing, industrial, or distribution environments preferred.Technical KnowledgeStrong working knowledge of Microsoft Windows operating systems and Microsoft 365 technologies.Experience supporting Active Directory, SCCM, endpoint management, print services, and device deployments.Familiarity with RF equipment, handheld devices, label printers, and shop floor computing equipment.Basic understanding of LAN/WAN networking, wireless connectivity, and troubleshooting methodologies.Exposure to virtualization, backup, disaster recovery, and manufacturing systems environments preferred.Professional CompetenciesDemonstrated analytical and troubleshooting skills.Strong customer service and communication abilities.Ability to manage priorities and work independently with limited supervision.Effective project coordination and organizational skills.Ability to communicate technical concepts to both technical and non-technical audiences.Commitment to documentation quality, process improvement, and operational excellence.Ability to meet all applicable site, safety, security, and regulatory requirements.Must be a U.S. Citizen or Green Card Holder.
IT Analyst - Developer
The Timken Company Mascot, Tennessee
IT Analyst - DeveloperPosition SummaryDesign, develop, enhance, and support business applications and integrations that enable manufacturing and engineering operations. As a Level II Developer, this role delivers small to medium complexity software solutions while ensuring application reliability, maintainability, security, and performance. Working closely with stakeholders, product owners, site support teams, and other IT functions, the role translates business requirements into scalable technical solutions that drive operational effectiveness.The position independently manages assigned development work through deployment and production support, contributes to application modernization initiatives, participates in DevOps and release management activities, and helps improve development standards through mentoring and knowledge sharing. Success in this role is measured through high-quality software delivery, stable production systems, effective collaboration, and continuous improvement of development practices.Core FunctionsApplication Development & EnhancementDesign, develop, test, and deploy application features and bug fixes using C#/.NET technologies, SQL Server, and IIS-hosted applications.Deliver small to medium complexity enhancements from requirements gathering through production deployment.Ensure acceptance criteria are clearly defined and solutions include appropriate unit and integration testing.Refactor existing applications to improve maintainability, performance, scalability, and code quality.Software Delivery & Project ExecutionOwn assigned backlog items through the full development lifecycle, including design, development, testing, deployment, and post-release support.Participate in sprint planning, backlog grooming, effort estimation, demonstrations, and retrospectives.Document technical decisions, system impacts, and implementation details to support long-term maintainability.Coordinate deployment activities while adhering to change management and release control processes.Production Support & Problem ResolutionMonitor application health and diagnose production issues using logs, metrics, and troubleshooting tools.Perform root cause analysis and implement corrective and preventive actions to reduce recurring issues.Collaborate with site support teams and business users to ensure effective issue resolution and knowledge transfer.Support application reliability initiatives and reduce mean time to resolution for supported systems.Development Operations & Quality AssuranceContribute to CI/CD pipelines, deployment automation, and environment management activities.Maintain deployment standards, release notes, rollback procedures, and configuration consistency across environments.Participate in code reviews and enforce secure coding, testing, and documentation standards.Improve application quality through expanded test coverage and adherence to development best practices.Technical Design & Architecture SupportParticipate in technical design discussions and solution reviews.Evaluate development approaches with consideration for security, performance, maintainability, and scalability.Support modernization efforts, including migration of legacy applications and tools to contemporary development platforms.Apply industry-standard development patterns and architecture principles.Documentation, Knowledge Sharing & MentoringCreate and maintain technical documentation, developer runbooks, API specifications, database diagrams, and user guides.Establish clear documentation standards that support supportability and knowledge retention.Provide coaching and guidance to Level I developers regarding coding practices, testing expectations, documentation quality, and repository management.Promote development discipline through peer reviews, knowledge sharing sessions, and continuous improvement initiatives.Collaboration & Stakeholder EngagementPartner with business stakeholders, product owners, quality assurance personnel, site support teams, and senior developers to deliver business-focused solutions.Communicate technical concepts effectively to both technical and non-technical audiences.Contribute to team retrospectives and recommend practical improvements to development processes and standards.Support cross-functional initiatives involving infrastructure, security, manufacturing systems, and data teams.This role requires a hands on technical leader with a strong business mindset, capable of owning outcomes, managing initiatives, influencing decisions, and driving change across multiple sites.General Qualifications & ExperienceEducation & ExperienceAssociate degree in Information Technology, Computer Science, or a related field with a minimum of three (3) years of relevant experience, orBachelor's degree in Information Technology, Computer Science, or a related field with two (2) to four (4) years of relevant experience.Experience supporting manufacturing, industrial, or distribution environments preferred.Technical KnowledgeStrong proficiency in C#/.NET development, including ASP.NET MVC and/or .NET Core.Experience with Microsoft SQL Server, T-SQL development, database design, indexing, and reporting technologies.Working knowledge of IIS web hosting and application deployment.Familiarity with Git-based source control, code review processes, and modern software development workflows.Experience with unit testing, integration testing, and software quality practices.Knowledge of secure coding principles, input validation, authentication, authorization, and performance optimization techniques.Familiarity with application monitoring, logging, troubleshooting, and root cause analysis methodologies.Preferred Technical ExposureExperience modernizing legacy applications and business tools.Knowledge of manufacturing systems, engineering applications, or shop-floor data collection environments.Exposure to API development, application integrations, and service-oriented architectures.Understanding of software performance monitoring and application reliability practices.Professional CompetenciesStrong analytical, problem-solving, and troubleshooting abilities.Ability to translate business requirements into technical solutions.Effective written and verbal communication skills.Ability to manage multiple priorities while meeting delivery commitments.Demonstrated attention to detail and commitment to code quality.Strong collaboration, mentoring, and knowledge-sharing capabilities.Ability to work independently with limited supervision while proactively communicating risks, blockers, and progress.
09/16/2026
IT Analyst - DeveloperPosition SummaryDesign, develop, enhance, and support business applications and integrations that enable manufacturing and engineering operations. As a Level II Developer, this role delivers small to medium complexity software solutions while ensuring application reliability, maintainability, security, and performance. Working closely with stakeholders, product owners, site support teams, and other IT functions, the role translates business requirements into scalable technical solutions that drive operational effectiveness.The position independently manages assigned development work through deployment and production support, contributes to application modernization initiatives, participates in DevOps and release management activities, and helps improve development standards through mentoring and knowledge sharing. Success in this role is measured through high-quality software delivery, stable production systems, effective collaboration, and continuous improvement of development practices.Core FunctionsApplication Development & EnhancementDesign, develop, test, and deploy application features and bug fixes using C#/.NET technologies, SQL Server, and IIS-hosted applications.Deliver small to medium complexity enhancements from requirements gathering through production deployment.Ensure acceptance criteria are clearly defined and solutions include appropriate unit and integration testing.Refactor existing applications to improve maintainability, performance, scalability, and code quality.Software Delivery & Project ExecutionOwn assigned backlog items through the full development lifecycle, including design, development, testing, deployment, and post-release support.Participate in sprint planning, backlog grooming, effort estimation, demonstrations, and retrospectives.Document technical decisions, system impacts, and implementation details to support long-term maintainability.Coordinate deployment activities while adhering to change management and release control processes.Production Support & Problem ResolutionMonitor application health and diagnose production issues using logs, metrics, and troubleshooting tools.Perform root cause analysis and implement corrective and preventive actions to reduce recurring issues.Collaborate with site support teams and business users to ensure effective issue resolution and knowledge transfer.Support application reliability initiatives and reduce mean time to resolution for supported systems.Development Operations & Quality AssuranceContribute to CI/CD pipelines, deployment automation, and environment management activities.Maintain deployment standards, release notes, rollback procedures, and configuration consistency across environments.Participate in code reviews and enforce secure coding, testing, and documentation standards.Improve application quality through expanded test coverage and adherence to development best practices.Technical Design & Architecture SupportParticipate in technical design discussions and solution reviews.Evaluate development approaches with consideration for security, performance, maintainability, and scalability.Support modernization efforts, including migration of legacy applications and tools to contemporary development platforms.Apply industry-standard development patterns and architecture principles.Documentation, Knowledge Sharing & MentoringCreate and maintain technical documentation, developer runbooks, API specifications, database diagrams, and user guides.Establish clear documentation standards that support supportability and knowledge retention.Provide coaching and guidance to Level I developers regarding coding practices, testing expectations, documentation quality, and repository management.Promote development discipline through peer reviews, knowledge sharing sessions, and continuous improvement initiatives.Collaboration & Stakeholder EngagementPartner with business stakeholders, product owners, quality assurance personnel, site support teams, and senior developers to deliver business-focused solutions.Communicate technical concepts effectively to both technical and non-technical audiences.Contribute to team retrospectives and recommend practical improvements to development processes and standards.Support cross-functional initiatives involving infrastructure, security, manufacturing systems, and data teams.This role requires a hands on technical leader with a strong business mindset, capable of owning outcomes, managing initiatives, influencing decisions, and driving change across multiple sites.General Qualifications & ExperienceEducation & ExperienceAssociate degree in Information Technology, Computer Science, or a related field with a minimum of three (3) years of relevant experience, orBachelor's degree in Information Technology, Computer Science, or a related field with two (2) to four (4) years of relevant experience.Experience supporting manufacturing, industrial, or distribution environments preferred.Technical KnowledgeStrong proficiency in C#/.NET development, including ASP.NET MVC and/or .NET Core.Experience with Microsoft SQL Server, T-SQL development, database design, indexing, and reporting technologies.Working knowledge of IIS web hosting and application deployment.Familiarity with Git-based source control, code review processes, and modern software development workflows.Experience with unit testing, integration testing, and software quality practices.Knowledge of secure coding principles, input validation, authentication, authorization, and performance optimization techniques.Familiarity with application monitoring, logging, troubleshooting, and root cause analysis methodologies.Preferred Technical ExposureExperience modernizing legacy applications and business tools.Knowledge of manufacturing systems, engineering applications, or shop-floor data collection environments.Exposure to API development, application integrations, and service-oriented architectures.Understanding of software performance monitoring and application reliability practices.Professional CompetenciesStrong analytical, problem-solving, and troubleshooting abilities.Ability to translate business requirements into technical solutions.Effective written and verbal communication skills.Ability to manage multiple priorities while meeting delivery commitments.Demonstrated attention to detail and commitment to code quality.Strong collaboration, mentoring, and knowledge-sharing capabilities.Ability to work independently with limited supervision while proactively communicating risks, blockers, and progress.
EDI Analyst
American Vision Partners Phoenix, Arizona
Job Description Job Description Overview This role is seeking candidates who specialize in EDI analytics and ERA/EFT Enrollments, we are not seeking developers and/or designers, thank you! As an EDI Analyst, you will be responsible for the development, implementation and ongoing maintenance of the Electronic Data Interchange (EDI) transactions including HIPAA 270/271 eligibility inquiry and response, 276/277 claims status inquiry and response, and 278 referral/prior authorization transactions. The EDI Specialist works with claims and payment teams on the HIPAA 837 -Health Care Claim and 835-Health Care Claim Payment/Advice. The EDI Specialist will work collaboratively with information systems staff, government and third-party payers, clearinghouses, and Nextgen technical support personnel to implement these transactions in an integrated, efficient, and cost-effective manner. This position will have responsibility for planning, implementing and managing HIPPA EDI projects relating to these transactions, including end-user contact, analysis, design, mapping, programming, training and documentation. Ideal candidates will require a certain level of revenue cycle management experience in order to successfully fulfill the job responsibilities. This position has the potential to be remote in the following states: Arizona, Nevada, California, New Mexico and Texas. Responsibilities Setup and Complete EDI registration for all EDI products, including facilitating payer-specific enrollments, until payer grant approval. Install and Configure healthcare electronic data interchange applications on provider's network and/or billing stations. Research and analyze providers' billing requirements to ensure all data fields are mapped and converted correctly in X12 ANSI inbound/outbound file. Initiates test EDI transaction prior initial implementation live environment. Conduct post-live support for 6 to 8 weeks by monitoring and assessing the overall usage of EDI products, and conducting weekly follow-up calls with billing administrators to ensure accuracy Customize the provider inbound/outbound EDI transactions based on specific payer edits/requirements received in responses. Make recommendation on additional resources and feature that adds leverage to EDI product and provides efficient solutions to the practice business operations. Devise solutions and provide status to revenue cycle leadership throughout the EDI implementation process on a bi-weekly basis. Serve as liaison between provider and healthcare trading partners regarding EDI inquiries including rejections with enrollment, claims, payments, and/or clearinghouse interfacing. Setup new payer/ connection setup, testing, and launch. Research and analyze new payer requests and submit to EDI QA/Development team to program accordingly. Maintains and update remit address changes with government and commercial payers weekly, monthly or quarterly Manage payer website logins, grant new access, deactivate access and provide password resets for revenue cycle management teams. Formal testing methodology, test plan development and execution, and documentation of test results All other assigned duties. Qualifications REQUIRED: Minimum five (5) years experience in Healthcare revenue cycle management (Payment Posting, Patient Access). A minimum of 2-3 years experience with hands-on involvement relative to ANSI X12 Healthcare EDI transaction sets (837, 999, 277CA, 276/277, 835) Experience with ERA/EFT enrollments from a hands-on analyst or role perspective. Prior EDI or System implementation and Transaction Mapping experience Experience in NextGen EHR system, or other healthcare EHR software. Proficient in Microsoft Office, specific but not limited to Excel (advanced formulas, pivot table use), PowerPoint, Word, Outlook, and SmartSheet navigation. High school diploma or GED required. BA/BS in Information Technology, Computer Science, Computer Engineering, equivalent is preferred. Previous experience in clearinghouse platform use and navigation, e.g. Waystar, Change Healthcare.
09/16/2026
Full time
Job Description Job Description Overview This role is seeking candidates who specialize in EDI analytics and ERA/EFT Enrollments, we are not seeking developers and/or designers, thank you! As an EDI Analyst, you will be responsible for the development, implementation and ongoing maintenance of the Electronic Data Interchange (EDI) transactions including HIPAA 270/271 eligibility inquiry and response, 276/277 claims status inquiry and response, and 278 referral/prior authorization transactions. The EDI Specialist works with claims and payment teams on the HIPAA 837 -Health Care Claim and 835-Health Care Claim Payment/Advice. The EDI Specialist will work collaboratively with information systems staff, government and third-party payers, clearinghouses, and Nextgen technical support personnel to implement these transactions in an integrated, efficient, and cost-effective manner. This position will have responsibility for planning, implementing and managing HIPPA EDI projects relating to these transactions, including end-user contact, analysis, design, mapping, programming, training and documentation. Ideal candidates will require a certain level of revenue cycle management experience in order to successfully fulfill the job responsibilities. This position has the potential to be remote in the following states: Arizona, Nevada, California, New Mexico and Texas. Responsibilities Setup and Complete EDI registration for all EDI products, including facilitating payer-specific enrollments, until payer grant approval. Install and Configure healthcare electronic data interchange applications on provider's network and/or billing stations. Research and analyze providers' billing requirements to ensure all data fields are mapped and converted correctly in X12 ANSI inbound/outbound file. Initiates test EDI transaction prior initial implementation live environment. Conduct post-live support for 6 to 8 weeks by monitoring and assessing the overall usage of EDI products, and conducting weekly follow-up calls with billing administrators to ensure accuracy Customize the provider inbound/outbound EDI transactions based on specific payer edits/requirements received in responses. Make recommendation on additional resources and feature that adds leverage to EDI product and provides efficient solutions to the practice business operations. Devise solutions and provide status to revenue cycle leadership throughout the EDI implementation process on a bi-weekly basis. Serve as liaison between provider and healthcare trading partners regarding EDI inquiries including rejections with enrollment, claims, payments, and/or clearinghouse interfacing. Setup new payer/ connection setup, testing, and launch. Research and analyze new payer requests and submit to EDI QA/Development team to program accordingly. Maintains and update remit address changes with government and commercial payers weekly, monthly or quarterly Manage payer website logins, grant new access, deactivate access and provide password resets for revenue cycle management teams. Formal testing methodology, test plan development and execution, and documentation of test results All other assigned duties. Qualifications REQUIRED: Minimum five (5) years experience in Healthcare revenue cycle management (Payment Posting, Patient Access). A minimum of 2-3 years experience with hands-on involvement relative to ANSI X12 Healthcare EDI transaction sets (837, 999, 277CA, 276/277, 835) Experience with ERA/EFT enrollments from a hands-on analyst or role perspective. Prior EDI or System implementation and Transaction Mapping experience Experience in NextGen EHR system, or other healthcare EHR software. Proficient in Microsoft Office, specific but not limited to Excel (advanced formulas, pivot table use), PowerPoint, Word, Outlook, and SmartSheet navigation. High school diploma or GED required. BA/BS in Information Technology, Computer Science, Computer Engineering, equivalent is preferred. Previous experience in clearinghouse platform use and navigation, e.g. Waystar, Change Healthcare.
All Source Analyst (C4ISR/MIDB/MARS) - Mid
Nalley Consulting Washington, Washington DC
Job Description Job Description Join the Nalley Consulting team as an All Source analyst specializing in C4ISR/MIDB/MARS in Washington, DC. All Source Analyst (C4ISR/MIDB/MARS) LCAT: Mid Location: Washington DC - JBAB Office: IPRC Required clearance: TS/SCI with CI poly; only candidates with current polygraphs conducted within the past seven years can be considered. Required Experience: At least 5 years of experience conducting relevant analysis, with at least a portion of the experience within the last 2 years. Desired Education: Bachelor's degree Description C4I and cyberspace assessments require knowledge of adversary strategy, doctrine, intent, telecommunications infrastructure (cyberspace), and capabilities including compromise of DoD networks or weapon systems, cyberattack methodologies, and vulnerabilities. Assessments require expertise across a full range of telecommunications networks and information systems to include industrial control systems, navigation aids and systems, and use of information operations. Provide on-site functional and technical intelligence support to the DIA Intelligence Integration Centers including all-source analysis with an emphasis in foreign national C4I analysis in compliance with DIA's SOPs for the C4I Functional Production Area (FPA), DIA ADO AIO, ICD 203 and 206 sourcing, analysis, and production, and DIA tradecraft standards. Assist the U.S. Government in the production of all-source intelligence pertaining to foreign national command and control (C2) and supporting command, control, communications, computers, intelligence, surveillance, and reconnaissance (C4ISR) infrastructure, capabilities, activities and vulnerabilities. Apply a wide range of analytic skills and knowledge to assess foreign C4ISR developments and trends that include strategy, doctrine, intent, capabilities, operations, supporting services and infrastructure, and vulnerabilities. Expand current MIDB/MARS data records to reflect the world's telecommunications and C4I installations and facilities, use all source analysis to discover the infrastructure, and create corresponding records within the MIDB/MARS. Candidate should have some experience with the following intelligence analysis systems / programs: NPW (National Production Workshop) MIDB, MARS Remote View TAC (Tripwire) WISE NES ABOUT NALLEY CONSULTING Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions. Created by a U.S. Navy intelligence veteran, Nalley Consulting has grown to include multiple IDIQ vehicles in several states. Nalley Consulting fringe benefits include: Excellent medical, dental, and vision benefits PTO 11 paid federal holidays Tuition assistance Paid military-reserve leave Paid parental leave for birth or adoption 401k matching up to 5 percent of the base salary Flex time Company-paid short-term disability, long-term disability, and life insurance. Powered by JazzHR yGKOQUtTiq
09/16/2026
Full time
Job Description Job Description Join the Nalley Consulting team as an All Source analyst specializing in C4ISR/MIDB/MARS in Washington, DC. All Source Analyst (C4ISR/MIDB/MARS) LCAT: Mid Location: Washington DC - JBAB Office: IPRC Required clearance: TS/SCI with CI poly; only candidates with current polygraphs conducted within the past seven years can be considered. Required Experience: At least 5 years of experience conducting relevant analysis, with at least a portion of the experience within the last 2 years. Desired Education: Bachelor's degree Description C4I and cyberspace assessments require knowledge of adversary strategy, doctrine, intent, telecommunications infrastructure (cyberspace), and capabilities including compromise of DoD networks or weapon systems, cyberattack methodologies, and vulnerabilities. Assessments require expertise across a full range of telecommunications networks and information systems to include industrial control systems, navigation aids and systems, and use of information operations. Provide on-site functional and technical intelligence support to the DIA Intelligence Integration Centers including all-source analysis with an emphasis in foreign national C4I analysis in compliance with DIA's SOPs for the C4I Functional Production Area (FPA), DIA ADO AIO, ICD 203 and 206 sourcing, analysis, and production, and DIA tradecraft standards. Assist the U.S. Government in the production of all-source intelligence pertaining to foreign national command and control (C2) and supporting command, control, communications, computers, intelligence, surveillance, and reconnaissance (C4ISR) infrastructure, capabilities, activities and vulnerabilities. Apply a wide range of analytic skills and knowledge to assess foreign C4ISR developments and trends that include strategy, doctrine, intent, capabilities, operations, supporting services and infrastructure, and vulnerabilities. Expand current MIDB/MARS data records to reflect the world's telecommunications and C4I installations and facilities, use all source analysis to discover the infrastructure, and create corresponding records within the MIDB/MARS. Candidate should have some experience with the following intelligence analysis systems / programs: NPW (National Production Workshop) MIDB, MARS Remote View TAC (Tripwire) WISE NES ABOUT NALLEY CONSULTING Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions. Created by a U.S. Navy intelligence veteran, Nalley Consulting has grown to include multiple IDIQ vehicles in several states. Nalley Consulting fringe benefits include: Excellent medical, dental, and vision benefits PTO 11 paid federal holidays Tuition assistance Paid military-reserve leave Paid parental leave for birth or adoption 401k matching up to 5 percent of the base salary Flex time Company-paid short-term disability, long-term disability, and life insurance. Powered by JazzHR yGKOQUtTiq
Corporate Operations Analyst
KMS Solutions, LLC Washington, Washington DC
Job Description Job Description Corporate Operations Analyst - TSUB PMS 396 Company Overview: KMS Solutions, LLC is a technical management / solutions company that specializes in engineering, analysis, and cyber security. Founded in 2005, KMS is a certified small business with nearly two decades of experience supporting the Department of Defense as well as many other departments and programs critical to our Nation's security and well-being. KMS is a three-time winner of the USA Today Top Workplaces recognizing quality workplace cultures across the United States who put their employees first. Additionally, KMS has won multiple regional Top Workplaces awards and Culture Excellence Awards for Compensation & Benefits, Innovation, Leadership, Purpose & Values and Work-Life Flexibility. Position Summary KMS Solutions, LLC is seeking a highly motivated individual to serve as a Corporate Operations Analyst for In-Service Strategic Submarines Program Office (PMS 396). This role supports a Department of the Navy (DoN) program office to ensure the acquisition, sustainment, and operability of all in-service strategic submarines, currently the Ohio Class submarines and soon Columbia Class submarines. This position supports PMS 396 which is part of Direct Reporting Portfolio Manager, Submarines (DRPM), and Team Submarine (TSUB). Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Develop, implement, and maintain standardized operating procedures (SOPs) to ensure consistent, compliant, and efficient execution of corporate and program level processes. Manage ETMS2 taskers from receipt to closure, ensuring timely coordination, stakeholder engagement, and accurate, high quality submissions that meet leadership intent. Draft, route, and maintain Memorandums of Agreement (MOAs) and Memorandums of Understanding (MOUs), ensuring alignment with organizational objectives and proper configuration control. Coordinate and process awards, letters of appreciation, and recognition packages, ensuring accuracy, timeliness, and adherence to organizational criteria and approval workflows. Oversee onboarding and offboarding processes for personnel, ensuring seamless transitions by coordinating accounts, accesses, equipment, workspace setup, and compliance documentation. Serve as administrator for SharePoint and Microsoft Teams environments, managing permissions, site structure, content organization, and collaboration tools to support operational efficiency. Maintain corporate level documentation libraries, dashboards, and workflows to improve visibility, reporting, and decision making for leadership. Identify process gaps and drive continuous improvement initiatives that enhance operational performance, communication, and cross team coordination. Lead development and delivery of programmatic communications to internal and external stakeholders, ensuring consistent, accurate, and strategically aligned messaging. Coordinate and execute messaging strategies supporting the OHIO to COLUMBIA transition, including strategic communications, stakeholder engagement, and alignment with broader Navy narrative objectives. Synthesize and contextualize complex data sets from multiple technical and programmatic sources, transforming them into executive level products tailored for Flag officers and SES leadership. Manage high visibility fleet issues by coordinating inputs, shaping messaging, and delivering clear, authoritative communication products for senior leaders and operational stakeholders. Required Education and Experience 10+ years in related positions. 7+ years working with the Department of Defense. Experience briefing senior military and government leadership (Admirals/Generals/SES). Bachelor's degree. Experience may be qualifying in lieu of a degree. Preferred Education and Experience Experience with Team Submarine (TSUB), Naval Sea Systems Command (NAVSEA), OPNAV N97, Strategic Systems Program (SSP), submarine operational leadership, and other key stakeholders. Experience with Acquisition Category (ACAT) 1 programs. Experience working with submarines in any manner, especially Ohio or Columbia class submarines. Competencies Strong written and oral communications. Very proficient with Microsoft Office Suite (Outlook, PowerPoint, Word, Excel, SharePoint) Additional Eligibility Requirements (if applicable) None Work Authorization/Security Clearance Requirement Secret Clearance is required This position requires the ability to obtain and/or maintain a DoD Security Clearance. Security clearances may only be granted to U.S. citizens. Legally authorized to work in the United States at the time of hire and throughout employment. Other Duties: Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Supervisory Responsibility: None Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Excellent listening skills are essential. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Must be able to lift up to 20 lbs. Position Type/Expected Hours of Work: The typical workday is eight hours in length, normal hours are 7:30 AM-3:30PM. Some flexibility in hours is allowed, with concurrence from the supervisor. The employee must be available during the "core" work hours of 9:00 a.m. to 3:00 p.m. and must account for the hours in a pay period to maintain full-time status. Telework: Telework may be allowed up to 20% Subject to change based on business needs and customer requirements. Travel: Ability to travel CONUS; potential to travel OCONUS. Travel up to 25% may be required. Benefits and Additional Compensation: KMS offers a competitive benefits packaging including medical, dental and vision insurances, flexible spending account, PTO, paid holidays, military leave, bereavement leave, 401k / retirement savings plan, professional development and tuition reimbursement, basic and voluntary life insurance / AD&D, short-term and long-term disability, voluntary AFLAC supplemental insurance products and employee assistance plan (EAP) program. Additionally, KMS offers employee referral bonuses and a discretionary annual bonus. AAP/EEO Statement: KMS Solutions is an Equal Employment Opportunity Employer and maintains an Affirmative Action Program. We recruit, employ, train, compensate, and promote qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or any other protected status under applicable federal, state, or local laws. Applicants or employees needing reasonable accommodation during the application or interview process should contact Human Resources. KMS Solutions is a drug free workplace.
09/16/2026
Full time
Job Description Job Description Corporate Operations Analyst - TSUB PMS 396 Company Overview: KMS Solutions, LLC is a technical management / solutions company that specializes in engineering, analysis, and cyber security. Founded in 2005, KMS is a certified small business with nearly two decades of experience supporting the Department of Defense as well as many other departments and programs critical to our Nation's security and well-being. KMS is a three-time winner of the USA Today Top Workplaces recognizing quality workplace cultures across the United States who put their employees first. Additionally, KMS has won multiple regional Top Workplaces awards and Culture Excellence Awards for Compensation & Benefits, Innovation, Leadership, Purpose & Values and Work-Life Flexibility. Position Summary KMS Solutions, LLC is seeking a highly motivated individual to serve as a Corporate Operations Analyst for In-Service Strategic Submarines Program Office (PMS 396). This role supports a Department of the Navy (DoN) program office to ensure the acquisition, sustainment, and operability of all in-service strategic submarines, currently the Ohio Class submarines and soon Columbia Class submarines. This position supports PMS 396 which is part of Direct Reporting Portfolio Manager, Submarines (DRPM), and Team Submarine (TSUB). Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Develop, implement, and maintain standardized operating procedures (SOPs) to ensure consistent, compliant, and efficient execution of corporate and program level processes. Manage ETMS2 taskers from receipt to closure, ensuring timely coordination, stakeholder engagement, and accurate, high quality submissions that meet leadership intent. Draft, route, and maintain Memorandums of Agreement (MOAs) and Memorandums of Understanding (MOUs), ensuring alignment with organizational objectives and proper configuration control. Coordinate and process awards, letters of appreciation, and recognition packages, ensuring accuracy, timeliness, and adherence to organizational criteria and approval workflows. Oversee onboarding and offboarding processes for personnel, ensuring seamless transitions by coordinating accounts, accesses, equipment, workspace setup, and compliance documentation. Serve as administrator for SharePoint and Microsoft Teams environments, managing permissions, site structure, content organization, and collaboration tools to support operational efficiency. Maintain corporate level documentation libraries, dashboards, and workflows to improve visibility, reporting, and decision making for leadership. Identify process gaps and drive continuous improvement initiatives that enhance operational performance, communication, and cross team coordination. Lead development and delivery of programmatic communications to internal and external stakeholders, ensuring consistent, accurate, and strategically aligned messaging. Coordinate and execute messaging strategies supporting the OHIO to COLUMBIA transition, including strategic communications, stakeholder engagement, and alignment with broader Navy narrative objectives. Synthesize and contextualize complex data sets from multiple technical and programmatic sources, transforming them into executive level products tailored for Flag officers and SES leadership. Manage high visibility fleet issues by coordinating inputs, shaping messaging, and delivering clear, authoritative communication products for senior leaders and operational stakeholders. Required Education and Experience 10+ years in related positions. 7+ years working with the Department of Defense. Experience briefing senior military and government leadership (Admirals/Generals/SES). Bachelor's degree. Experience may be qualifying in lieu of a degree. Preferred Education and Experience Experience with Team Submarine (TSUB), Naval Sea Systems Command (NAVSEA), OPNAV N97, Strategic Systems Program (SSP), submarine operational leadership, and other key stakeholders. Experience with Acquisition Category (ACAT) 1 programs. Experience working with submarines in any manner, especially Ohio or Columbia class submarines. Competencies Strong written and oral communications. Very proficient with Microsoft Office Suite (Outlook, PowerPoint, Word, Excel, SharePoint) Additional Eligibility Requirements (if applicable) None Work Authorization/Security Clearance Requirement Secret Clearance is required This position requires the ability to obtain and/or maintain a DoD Security Clearance. Security clearances may only be granted to U.S. citizens. Legally authorized to work in the United States at the time of hire and throughout employment. Other Duties: Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Supervisory Responsibility: None Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Excellent listening skills are essential. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Must be able to lift up to 20 lbs. Position Type/Expected Hours of Work: The typical workday is eight hours in length, normal hours are 7:30 AM-3:30PM. Some flexibility in hours is allowed, with concurrence from the supervisor. The employee must be available during the "core" work hours of 9:00 a.m. to 3:00 p.m. and must account for the hours in a pay period to maintain full-time status. Telework: Telework may be allowed up to 20% Subject to change based on business needs and customer requirements. Travel: Ability to travel CONUS; potential to travel OCONUS. Travel up to 25% may be required. Benefits and Additional Compensation: KMS offers a competitive benefits packaging including medical, dental and vision insurances, flexible spending account, PTO, paid holidays, military leave, bereavement leave, 401k / retirement savings plan, professional development and tuition reimbursement, basic and voluntary life insurance / AD&D, short-term and long-term disability, voluntary AFLAC supplemental insurance products and employee assistance plan (EAP) program. Additionally, KMS offers employee referral bonuses and a discretionary annual bonus. AAP/EEO Statement: KMS Solutions is an Equal Employment Opportunity Employer and maintains an Affirmative Action Program. We recruit, employ, train, compensate, and promote qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or any other protected status under applicable federal, state, or local laws. Applicants or employees needing reasonable accommodation during the application or interview process should contact Human Resources. KMS Solutions is a drug free workplace.
Senior IT Operations Analyst
Arcsource Group Inc Columbia, Maryland
Job Description Job Description ArcSource Group, Inc. is an award-winning, woman-owned small business providing program and project management, business optimization, training development and delivery, digital accessibility, administrative, and information technology support services to federal civilian and defense customers for more than 20 years. ArcSource combines agile project management expertise and technical skills with innovative, effective solutions to help our customers achieve mission objectives. ArcSource's commitment to delivering high-quality services is demonstrated through its appraised processes and ISO certifications for quality and IT management. We are seeking a Senior IT Operations Analyst to join our team of qualified, diverse individuals. We are looking for a candidate who can provide technical and strategic support to the PMO on the Department of Defense (DoD) Procurement Integrated Enterprise Environment (PIEE). Position Location: Fully Remote/Telework Environment Clearance Level Required: Active Secret Clearance Key Responsibilities/Requirements: Coordinate, manage, and lead enterprise-level IT projects and initiatives supporting customer-facing systems and solutions. Maintain situational awareness of critical IT systems, operational status, customer-impacting issues, upcoming capabilities and deployments, and high-priority project activities. Coordinate emergency incident response activities, including technical coordination, stakeholder communications, leadership updates, escalation activities, and root cause analysis. Analyze and support the resolution of operational issues affecting business-critical systems and applications. Coordinate with help desk personnel, technical teams, government stakeholders, and customers to address complex IT operational issues. Support cloud platform technologies and associated operational activities. Support the Software Development Life Cycle (SDLC) for custom software development and application delivery. Support backup, disaster recovery, and system recovery activities. Apply ITIL processes and supporting tools, such as ServiceNow, JIRA, and Confluence, to IT operations and project activities. Apply working knowledge of network infrastructure, the OSI model, APIs, PKI technologies, SFTP, and related technologies to support troubleshooting and operational coordination. Develop and support scalable and efficient solutions to complex business problems and workflows. Develop, interpret, and maintain policies, procedures, and standards supporting Federal and DoW programs. Communicate effectively with technical teams, customers, stakeholders, and leadership across remote communication platforms in a fast-paced environment. Prioritize competing incidents, operational requirements, and project activities based on severity, customer impact, and mission need. Education and Experience: 5-7 years of experience implementing, coordinating, or supporting IT projects and initiatives involving customer-facing solutions. 5-7 years of experience working with cloud platform technologies; AWS experience preferred. 2-3 years of experience supporting the Software Development Life Cycle (SDLC) for custom software development and application delivery to customers. Experience with ITIL processes and supporting tools such as ServiceNow, JIRA, and Confluence. Working knowledge of the OSI model, network infrastructure, APIs, PKI technologies, emergency incident response, SFTP, and disaster recovery methodologies. Demonstrated experience independently coordinating, managing, and leading enterprise-level IT projects and initiatives. Demonstrated technical ability to develop or support scalable and efficient solutions for complex business problems and workflows. Strong analytical and problem-solving skills supporting business-critical systems and operational issues. Excellent written, verbal, and interpersonal communication skills. Experience developing, interpreting, or maintaining policies, procedures, and standards supporting Federal and Department of War programs. Demonstrated ability to collaborate effectively using remote communication platforms such as Microsoft Teams, Zoom, and email in a fast-paced environment. Preferred Skills and Experience: Bachelor of Science degree in Computer Science, Information Technology, or a related field; equivalent relevant experience may be considered. 5-7 years of related experience supporting software development using Agile methodologies and/or infrastructure design and management. 3-5 years of experience managing cloud platform backup and disaster recovery technologies and methodologies. 3+ years of experience supporting end-user customer service desk or help desk operations. Knowledge of SQL query execution and data manipulation used to develop custom reports. Relevant professional certification such as Security+, Cloud+, Project+, Project Management Professional (PMP), or comparable credential. Experience with the Procurement Integrated Enterprise Environment (PIEE) or other Defense Logistics Agency (DLA) applications. Employee Benefits: Medical, Dental, & Vision Benefits Employer-paid long-Term & Short-Term Disability, Life Insurance 401k Plan with generous company matching 15 days PTO and 11 Federal Holidays for full-time employees working on Federal Contracts Employee Assistance Program Salary dependent on skills and experience Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Problem-Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions. Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention. Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data. Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands and fingers, handle, or feel and reach with hands and arms. If you need to request an accommodation if you are unable or limited in your ability to use or access , please email and provide your name and contact information. Applicants selected will be subject to a government security investigation and must be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to, criminal history, employment and education verification, and drug testing. We are an equal opportunity employer and make employment decisions based on qualifications, merit, and business need. We participate in the E-Verify Employment Verification Program.
09/16/2026
Full time
Job Description Job Description ArcSource Group, Inc. is an award-winning, woman-owned small business providing program and project management, business optimization, training development and delivery, digital accessibility, administrative, and information technology support services to federal civilian and defense customers for more than 20 years. ArcSource combines agile project management expertise and technical skills with innovative, effective solutions to help our customers achieve mission objectives. ArcSource's commitment to delivering high-quality services is demonstrated through its appraised processes and ISO certifications for quality and IT management. We are seeking a Senior IT Operations Analyst to join our team of qualified, diverse individuals. We are looking for a candidate who can provide technical and strategic support to the PMO on the Department of Defense (DoD) Procurement Integrated Enterprise Environment (PIEE). Position Location: Fully Remote/Telework Environment Clearance Level Required: Active Secret Clearance Key Responsibilities/Requirements: Coordinate, manage, and lead enterprise-level IT projects and initiatives supporting customer-facing systems and solutions. Maintain situational awareness of critical IT systems, operational status, customer-impacting issues, upcoming capabilities and deployments, and high-priority project activities. Coordinate emergency incident response activities, including technical coordination, stakeholder communications, leadership updates, escalation activities, and root cause analysis. Analyze and support the resolution of operational issues affecting business-critical systems and applications. Coordinate with help desk personnel, technical teams, government stakeholders, and customers to address complex IT operational issues. Support cloud platform technologies and associated operational activities. Support the Software Development Life Cycle (SDLC) for custom software development and application delivery. Support backup, disaster recovery, and system recovery activities. Apply ITIL processes and supporting tools, such as ServiceNow, JIRA, and Confluence, to IT operations and project activities. Apply working knowledge of network infrastructure, the OSI model, APIs, PKI technologies, SFTP, and related technologies to support troubleshooting and operational coordination. Develop and support scalable and efficient solutions to complex business problems and workflows. Develop, interpret, and maintain policies, procedures, and standards supporting Federal and DoW programs. Communicate effectively with technical teams, customers, stakeholders, and leadership across remote communication platforms in a fast-paced environment. Prioritize competing incidents, operational requirements, and project activities based on severity, customer impact, and mission need. Education and Experience: 5-7 years of experience implementing, coordinating, or supporting IT projects and initiatives involving customer-facing solutions. 5-7 years of experience working with cloud platform technologies; AWS experience preferred. 2-3 years of experience supporting the Software Development Life Cycle (SDLC) for custom software development and application delivery to customers. Experience with ITIL processes and supporting tools such as ServiceNow, JIRA, and Confluence. Working knowledge of the OSI model, network infrastructure, APIs, PKI technologies, emergency incident response, SFTP, and disaster recovery methodologies. Demonstrated experience independently coordinating, managing, and leading enterprise-level IT projects and initiatives. Demonstrated technical ability to develop or support scalable and efficient solutions for complex business problems and workflows. Strong analytical and problem-solving skills supporting business-critical systems and operational issues. Excellent written, verbal, and interpersonal communication skills. Experience developing, interpreting, or maintaining policies, procedures, and standards supporting Federal and Department of War programs. Demonstrated ability to collaborate effectively using remote communication platforms such as Microsoft Teams, Zoom, and email in a fast-paced environment. Preferred Skills and Experience: Bachelor of Science degree in Computer Science, Information Technology, or a related field; equivalent relevant experience may be considered. 5-7 years of related experience supporting software development using Agile methodologies and/or infrastructure design and management. 3-5 years of experience managing cloud platform backup and disaster recovery technologies and methodologies. 3+ years of experience supporting end-user customer service desk or help desk operations. Knowledge of SQL query execution and data manipulation used to develop custom reports. Relevant professional certification such as Security+, Cloud+, Project+, Project Management Professional (PMP), or comparable credential. Experience with the Procurement Integrated Enterprise Environment (PIEE) or other Defense Logistics Agency (DLA) applications. Employee Benefits: Medical, Dental, & Vision Benefits Employer-paid long-Term & Short-Term Disability, Life Insurance 401k Plan with generous company matching 15 days PTO and 11 Federal Holidays for full-time employees working on Federal Contracts Employee Assistance Program Salary dependent on skills and experience Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Problem-Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions. Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention. Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data. Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands and fingers, handle, or feel and reach with hands and arms. If you need to request an accommodation if you are unable or limited in your ability to use or access , please email and provide your name and contact information. Applicants selected will be subject to a government security investigation and must be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to, criminal history, employment and education verification, and drug testing. We are an equal opportunity employer and make employment decisions based on qualifications, merit, and business need. We participate in the E-Verify Employment Verification Program.
OPS Analyst
Computational Physics, Inc. Washington, Washington DC
Job Description Job Description Computational Physics, Inc. (CPI) is looking for a Full-Time Operations Analyst to support our customers at USNO DC.BackgroundCPI supports the U.S. Naval Observatory (USNO) Operations Center in Washington, D.C. - USNO's single secure location for executing and monitoring the automated generation of the Navy's key operational timing and astrometric products. USNO determines and disseminates precise time and time interval (PTTI), Earth orientation parameters (EOP), and precise positions of celestial bodies for the Department of Defense, other federal agencies, and the public. These products underpin navigation, platform orientation, communications, intelligence, command and control, mission planning, and electronic warfare systems.The Operations Analyst works as a member of the Operations Center watch team, reporting to a watch team lead. The primary responsibility is executing and monitoring the automated generation of USNO operational products and ensuring customer access to them. This includes:Direct and remote inspection of hardware and monitoring the health status of automated data acquisition and reduction systems supporting Master Clock time determination and dissemination, EOP solutions, and VLBI data transfer and correlationRecognizing anomalous conditions and distinguishing between unusual-but-acceptable behavior and situations requiring intervention, drawing on familiarity with multiple data sources and productsTaking timely remedial action per SOPs, established procedures, or direction from subject matter experts when unexpected results or alarm conditions occurInteracting with data providers and product users - reporting product availability, responding to routine inquiries, and escalating alarm situations to the appropriate USNO personnel per SOP contact listsCoordinating with the watch team lead, supervisor, and USNO technical staff on system functionality, SOP effectiveness, and assignment planningThis is a 24/7 watch operation. The position requires shift work and is designated Mission Essential - the incumbent may be directed to report during inclement weather, installation closure, or other emergency situations, and may be required to work off-hours shifts as the mission requires.QualificationsBS from an ABET-accredited institution in physics, astronomy, geophysics, engineering, computer science, or a closely related physical science discipline. 3 years of relevant technical experience, to include:Monitoring, operating, or troubleshooting automated data acquisition, processing, or control systems in an operational (not purely research) environmentWorking from written standard operating procedures and applying judgment where guidance is incomplete or does not cleanly fit the situationAnalyzing technical data to identify anomalies, and communicating findings clearly in writing and verballyWorking knowledge of the mathematics and basic statistics underlying the physical sciencesWatch floor, NOC, SOC, mission control, or other 24/7 operations center experienceFamiliarity with precise timing (PTTI), atomic clocks, GNSS, Earth orientation, or VLBI/radio astronomy dataLinux system administration and monitoring tools (e.g., Nagios, Zabbix, Grafana); scripting in Python, Bash, or PerlExperience with hardware inspection, rack-level equipment, and instrumentationPrior U.S. military operations, technician, or DoD contractor experienceActive Secret clearance required at start; must be eligible for and willing to be processed for Top Secret / SCI.U.S. citizenship is required for DoD contracts.Position DetailsLocation: USNO, DCOn-Site Requirements: On SiteEmployment Type: Full-TimeSalary Range: $105,000 - $125,000About CPIWe love science! We study the physical properties of the Earth and our atmosphere, neighboring planets, and the sun. We make the study of science practical by translating our findings into products, both hardware and software, that make our customer's lives easier and better. CPI has served various U.S. Government agencies, universities, international science organizations, prime contractors, as well as commercial customers for 40 years.CPI is an employee-owned company our team members receive company stock. Employee ownership motivates and empowers increased productivity, contribution to the longevity of the business, improved retention, and enhanced employee engagement.Why Work for Us?Competitive salary and comprehensive benefitsPositive, upbeat, and transparent company culture with opportunities for self-development and career advancementEmployee -owned small business that allows team members to learn from each other and take ownershipProfessional development support including conference attendance and certification trainingBenefits401(k), Profit Sharing and an Employee Stock Ownership Plan (ESOP)Disability insurance (short-term and long-term)Flexible scheduleFlexible spending accountHealth, Dental and Vision insuranceLife insurancePaid time offParental LeaveTuition reimbursementTo apply please visit our careers page. CPI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.If you need a reasonable accommodation for any part of the employment process, please contact us and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
09/16/2026
Full time
Job Description Job Description Computational Physics, Inc. (CPI) is looking for a Full-Time Operations Analyst to support our customers at USNO DC.BackgroundCPI supports the U.S. Naval Observatory (USNO) Operations Center in Washington, D.C. - USNO's single secure location for executing and monitoring the automated generation of the Navy's key operational timing and astrometric products. USNO determines and disseminates precise time and time interval (PTTI), Earth orientation parameters (EOP), and precise positions of celestial bodies for the Department of Defense, other federal agencies, and the public. These products underpin navigation, platform orientation, communications, intelligence, command and control, mission planning, and electronic warfare systems.The Operations Analyst works as a member of the Operations Center watch team, reporting to a watch team lead. The primary responsibility is executing and monitoring the automated generation of USNO operational products and ensuring customer access to them. This includes:Direct and remote inspection of hardware and monitoring the health status of automated data acquisition and reduction systems supporting Master Clock time determination and dissemination, EOP solutions, and VLBI data transfer and correlationRecognizing anomalous conditions and distinguishing between unusual-but-acceptable behavior and situations requiring intervention, drawing on familiarity with multiple data sources and productsTaking timely remedial action per SOPs, established procedures, or direction from subject matter experts when unexpected results or alarm conditions occurInteracting with data providers and product users - reporting product availability, responding to routine inquiries, and escalating alarm situations to the appropriate USNO personnel per SOP contact listsCoordinating with the watch team lead, supervisor, and USNO technical staff on system functionality, SOP effectiveness, and assignment planningThis is a 24/7 watch operation. The position requires shift work and is designated Mission Essential - the incumbent may be directed to report during inclement weather, installation closure, or other emergency situations, and may be required to work off-hours shifts as the mission requires.QualificationsBS from an ABET-accredited institution in physics, astronomy, geophysics, engineering, computer science, or a closely related physical science discipline. 3 years of relevant technical experience, to include:Monitoring, operating, or troubleshooting automated data acquisition, processing, or control systems in an operational (not purely research) environmentWorking from written standard operating procedures and applying judgment where guidance is incomplete or does not cleanly fit the situationAnalyzing technical data to identify anomalies, and communicating findings clearly in writing and verballyWorking knowledge of the mathematics and basic statistics underlying the physical sciencesWatch floor, NOC, SOC, mission control, or other 24/7 operations center experienceFamiliarity with precise timing (PTTI), atomic clocks, GNSS, Earth orientation, or VLBI/radio astronomy dataLinux system administration and monitoring tools (e.g., Nagios, Zabbix, Grafana); scripting in Python, Bash, or PerlExperience with hardware inspection, rack-level equipment, and instrumentationPrior U.S. military operations, technician, or DoD contractor experienceActive Secret clearance required at start; must be eligible for and willing to be processed for Top Secret / SCI.U.S. citizenship is required for DoD contracts.Position DetailsLocation: USNO, DCOn-Site Requirements: On SiteEmployment Type: Full-TimeSalary Range: $105,000 - $125,000About CPIWe love science! We study the physical properties of the Earth and our atmosphere, neighboring planets, and the sun. We make the study of science practical by translating our findings into products, both hardware and software, that make our customer's lives easier and better. CPI has served various U.S. Government agencies, universities, international science organizations, prime contractors, as well as commercial customers for 40 years.CPI is an employee-owned company our team members receive company stock. Employee ownership motivates and empowers increased productivity, contribution to the longevity of the business, improved retention, and enhanced employee engagement.Why Work for Us?Competitive salary and comprehensive benefitsPositive, upbeat, and transparent company culture with opportunities for self-development and career advancementEmployee -owned small business that allows team members to learn from each other and take ownershipProfessional development support including conference attendance and certification trainingBenefits401(k), Profit Sharing and an Employee Stock Ownership Plan (ESOP)Disability insurance (short-term and long-term)Flexible scheduleFlexible spending accountHealth, Dental and Vision insuranceLife insurancePaid time offParental LeaveTuition reimbursementTo apply please visit our careers page. CPI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.If you need a reasonable accommodation for any part of the employment process, please contact us and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
Operations AI Analyst
FUND ACCOUNTING SOLUTION TECHNOLOGIES LLC Lubbock, Texas
Job Description Job Description Position Summary The Operations AI Analyst is a technically minded problem solver who helps departments work smarter by improving the systems, processes, and workflows they rely on every day. Working as part of the Operations team, this role partners across the organization to understand how work gets done, identify friction and inefficiencies, and build practical solutions using business systems, AI, automation, and process improvement. This is not a traditional software development position. While technical aptitude is important, success in this role is less about writing code and more about understanding a problem, breaking it down, learning the tools available, and figuring out the best way to solve it. The ideal candidate is curious, adaptable, and eager to learn. They may come from software development, business operations, systems administration, analytics, or another technical discipline. We care less about having worked with every tool on day one and more about finding someone who is smart, hungry, humble, and capable of quickly learning how technology can improve the business. This position offers significant room to grow as the individual develops deeper expertise in our business, systems, automation, and AI capabilities. What You'll DoDepartment & Process Enablement Partner with departments to understand their workflows, challenges, and operational needs. Map existing processes and identify bottlenecks, unnecessary manual work, and opportunities for improvement. Help departments turn business problems into clear processes, system changes, or technical solutions. Build solutions that make employees more efficient and improve the experience we provide our customers. Document processes and help teams adopt new workflows and tools. Business Systems Work extensively within Microsoft Dynamics 365 and other business applications used throughout FUNDVIEW. Configure and improve workflows, forms, data structures, reporting, and system processes. Investigate system issues and determine whether the best solution is configuration, automation, process change, or development. Assist with integrations and the movement of information between business systems. Maintain a strong understanding of how our systems support different departments and business processes. AI & Automation Use AI tools as a core part of daily work for research, analysis, problem-solving, prototyping, and implementation. Design AI-assisted workflows that reduce repetitive or manual work. Build and maintain automations connecting systems, data, and business processes. Experiment with emerging AI capabilities and identify practical applications across the organization. Help employees and departments effectively incorporate AI into their workflows. Evaluate solutions based on business value rather than implementing technology simply because it is new. Problem Solving & Continuous Improvement Break ambiguous business problems into smaller, solvable components. Research unfamiliar technologies and quickly develop enough understanding to implement practical solutions. Test solutions, gather feedback, and iterate based on real-world usage. Work with Operations, Development, Customer Success, Support, and other teams to solve cross-functional problems. Look for opportunities to improve processes before being asked. Technology You'll Work With Experience with every technology below is not required . Curiosity and the ability to learn quickly are more important. Microsoft Dynamics 365 Microsoft Power Platform / Power Automate Artificial Intelligence and AI automation tools Microsoft 365 APIs and system integrations Relational databases Reporting and data analysis tools Process mapping and documentation tools Development and scripting tools when appropriate What We're Looking For Strong technical aptitude and curiosity. Excellent problem-solving skills and the ability to break down unfamiliar problems. Interest in how businesses operate and how technology can improve those operations. Comfortable learning new software, systems, and technologies independently. Ability to communicate with both technical and non-technical employees. Strong attention to detail and follow-through. Willingness to experiment, learn from mistakes, and continuously improve. Ability to work collaboratively across departments. Comfortable working in an environment where the solution may not be obvious at the beginning. A degree in Computer Science, Information Systems, Business, Engineering, or a related field can be helpful, but equivalent experience and demonstrated ability are equally valuable. Helpful Experience Any combination of the following would be beneficial but is not required: Business operations or process improvement Software development or scripting Microsoft Dynamics 365 Power Automate or other automation platforms AI tools, agents, or AI-assisted workflows SQL or database concepts APIs and system integrations Business analysis or requirements gathering SaaS organizations Customer Success or Customer Support operations You'll Excel in This Role If You Naturally ask, "Why do we do it this way?" Enjoy figuring things out when there isn't already a documented answer. Can understand both the business problem and the technology behind the solution. Prefer automating repetitive work instead of repeatedly performing it. Are comfortable using AI to dramatically increase what you can accomplish. Enjoy building systems that make other people's jobs easier. Take ownership of problems and follow them through to a working solution. Are smart, hungry, humble, and eager to grow. Growth Opportunity This role is intentionally designed for someone with high potential. As you develop stronger knowledge of FUNDVIEW's business and technology, the scope of the position can expand into ownership of larger automation initiatives, business systems, AI implementations, integrations, operational architecture, and cross-department transformation projects. We are looking for someone who can grow with the role rather than someone who already knows everything required to do it. Benefits include: 401(k) with company matching Medical, dental, and vision insurance Life insurance Paid time off Work Schedule & Location Monday - Friday 8:00 AM - 5:00 PM CST Lubbock, Texas Equal Employment Opportunity FUNDVIEW is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Reasonable Accommodation FUNDVIEW is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and interview process. If you need assistance or an accommodation due to a disability, please contact our recruiting team to discuss your needs. Monday through Friday, 8:00am - 5:00pm (CT)
09/16/2026
Full time
Job Description Job Description Position Summary The Operations AI Analyst is a technically minded problem solver who helps departments work smarter by improving the systems, processes, and workflows they rely on every day. Working as part of the Operations team, this role partners across the organization to understand how work gets done, identify friction and inefficiencies, and build practical solutions using business systems, AI, automation, and process improvement. This is not a traditional software development position. While technical aptitude is important, success in this role is less about writing code and more about understanding a problem, breaking it down, learning the tools available, and figuring out the best way to solve it. The ideal candidate is curious, adaptable, and eager to learn. They may come from software development, business operations, systems administration, analytics, or another technical discipline. We care less about having worked with every tool on day one and more about finding someone who is smart, hungry, humble, and capable of quickly learning how technology can improve the business. This position offers significant room to grow as the individual develops deeper expertise in our business, systems, automation, and AI capabilities. What You'll DoDepartment & Process Enablement Partner with departments to understand their workflows, challenges, and operational needs. Map existing processes and identify bottlenecks, unnecessary manual work, and opportunities for improvement. Help departments turn business problems into clear processes, system changes, or technical solutions. Build solutions that make employees more efficient and improve the experience we provide our customers. Document processes and help teams adopt new workflows and tools. Business Systems Work extensively within Microsoft Dynamics 365 and other business applications used throughout FUNDVIEW. Configure and improve workflows, forms, data structures, reporting, and system processes. Investigate system issues and determine whether the best solution is configuration, automation, process change, or development. Assist with integrations and the movement of information between business systems. Maintain a strong understanding of how our systems support different departments and business processes. AI & Automation Use AI tools as a core part of daily work for research, analysis, problem-solving, prototyping, and implementation. Design AI-assisted workflows that reduce repetitive or manual work. Build and maintain automations connecting systems, data, and business processes. Experiment with emerging AI capabilities and identify practical applications across the organization. Help employees and departments effectively incorporate AI into their workflows. Evaluate solutions based on business value rather than implementing technology simply because it is new. Problem Solving & Continuous Improvement Break ambiguous business problems into smaller, solvable components. Research unfamiliar technologies and quickly develop enough understanding to implement practical solutions. Test solutions, gather feedback, and iterate based on real-world usage. Work with Operations, Development, Customer Success, Support, and other teams to solve cross-functional problems. Look for opportunities to improve processes before being asked. Technology You'll Work With Experience with every technology below is not required . Curiosity and the ability to learn quickly are more important. Microsoft Dynamics 365 Microsoft Power Platform / Power Automate Artificial Intelligence and AI automation tools Microsoft 365 APIs and system integrations Relational databases Reporting and data analysis tools Process mapping and documentation tools Development and scripting tools when appropriate What We're Looking For Strong technical aptitude and curiosity. Excellent problem-solving skills and the ability to break down unfamiliar problems. Interest in how businesses operate and how technology can improve those operations. Comfortable learning new software, systems, and technologies independently. Ability to communicate with both technical and non-technical employees. Strong attention to detail and follow-through. Willingness to experiment, learn from mistakes, and continuously improve. Ability to work collaboratively across departments. Comfortable working in an environment where the solution may not be obvious at the beginning. A degree in Computer Science, Information Systems, Business, Engineering, or a related field can be helpful, but equivalent experience and demonstrated ability are equally valuable. Helpful Experience Any combination of the following would be beneficial but is not required: Business operations or process improvement Software development or scripting Microsoft Dynamics 365 Power Automate or other automation platforms AI tools, agents, or AI-assisted workflows SQL or database concepts APIs and system integrations Business analysis or requirements gathering SaaS organizations Customer Success or Customer Support operations You'll Excel in This Role If You Naturally ask, "Why do we do it this way?" Enjoy figuring things out when there isn't already a documented answer. Can understand both the business problem and the technology behind the solution. Prefer automating repetitive work instead of repeatedly performing it. Are comfortable using AI to dramatically increase what you can accomplish. Enjoy building systems that make other people's jobs easier. Take ownership of problems and follow them through to a working solution. Are smart, hungry, humble, and eager to grow. Growth Opportunity This role is intentionally designed for someone with high potential. As you develop stronger knowledge of FUNDVIEW's business and technology, the scope of the position can expand into ownership of larger automation initiatives, business systems, AI implementations, integrations, operational architecture, and cross-department transformation projects. We are looking for someone who can grow with the role rather than someone who already knows everything required to do it. Benefits include: 401(k) with company matching Medical, dental, and vision insurance Life insurance Paid time off Work Schedule & Location Monday - Friday 8:00 AM - 5:00 PM CST Lubbock, Texas Equal Employment Opportunity FUNDVIEW is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Reasonable Accommodation FUNDVIEW is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and interview process. If you need assistance or an accommodation due to a disability, please contact our recruiting team to discuss your needs. Monday through Friday, 8:00am - 5:00pm (CT)
IS Client Services Analyst
Arizona Community Physicians Tucson, Arizona
Job Description Job Description Arizona Community Physicians IS Client Services Analyst Department Information Services Reports To Client Services Analyst Location Executive Central Business Office / ACP Locations Status Full-time Description Become part of Arizona Community Physicians (ACP), Arizona's largest and most successful physician-owned medical group. ACP is a patient-centered organization consisting of approximately 800 employees and 166 providers across family medicine, internal medicine, geriatrics, pediatrics, endocrinology, dermatology, and gynecology. ACP operates in 40+ locations of varying sizes throughout Tucson, Oro Valley, and Green Valley. Our Information Services Department is seeking a qualified candidate to join our collaborative Client Services team in delivering excellent technical support to ACP employees and clinical operations. This position is based at our Executive Central Business Office and supports users across ACP's administrative and clinical locations. Job Summary The IS Client Services Analyst provides first-level and intermediate technical support for endpoint computing hardware, software, peripherals, mobile devices, printers, and related systems. This role is responsible for responding to user requests, troubleshooting technical issues, supporting day-to-day operations, maintaining accurate documentation, and delivering a high level of customer service. The ideal candidate is technically capable, customer-focused, organized, and comfortable supporting users in both office and clinical environments. This position works under the direction of the Lead Client Services Technician and collaborates with other Information Services team members to resolve issues, complete service requests, and support technology projects. Essential Duties and Responsibilities Provides timely, professional, and courteous technical support to end users by phone, remote support tools, email, ticketing system, and in person. Troubleshoots and resolves issues related to desktops, laptops, virtual desktops, mobile devices, printers, scanners, peripherals, and common business applications. Supports Windows operating systems, Microsoft Office, Microsoft 365 applications, web browsers, Citrix-delivered Epic clinical applications, and other business software used throughout the organization. Performs user account support tasks such as password resets, account unlocks, access troubleshooting, and basic permissions support in accordance with ACP security procedures. Installs, configures, deploys, moves, and replaces endpoint hardware and related equipment. Assists with workstation imaging, software deployment, patching, hardware refreshes, and endpoint lifecycle activities. Maintains accurate records of support requests, troubleshooting steps, resolutions, asset assignments, and equipment movement. Tracks, updates, and maintains IT inventory including workstations, laptops, monitors, printers, mobile devices, and related equipment. Escalates complex or unresolved issues to the Lead Client Services Technician, Systems Administrators, vendors, or other appropriate resources. Communicates clearly with users, team members, vendors, and management regarding issue status, timelines, and resolution steps. Follows established technical procedures, documentation, security standards, and change control practices. Assists with onboarding and offboarding tasks, including workstation setup, equipment recovery, access coordination, and user support. Provides basic end-user training and guidance for standard hardware, software, security practices, and business applications. Travels to ACP clinic and business office locations as needed to provide onsite technical support. Participates in a rotating on-call schedule or after-hours support as required. Participates in IT projects and may assist with small-scale technology initiatives. Identifies recurring issues and suggests process, documentation, or technology improvements. Maintains professional knowledge by learning new technologies, tools, and procedures relevant to the role. Required Knowledge, Skills, and Abilities Working knowledge of Windows desktop operating systems in a corporate network environment. Basic understanding of Active Directory, user accounts, permissions, group membership, and password management. Familiarity with Microsoft Office and Microsoft 365 applications. Understanding of fundamental networking concepts including IP addressing, DNS, DHCP, Wi-Fi, VPN, and basic connectivity troubleshooting. Ability to troubleshoot hardware, software, printing, peripheral, and application issues. Strong customer service skills with the ability to communicate technical information to non-technical users. Ability to organize workload, prioritize support requests, and manage multiple tasks simultaneously. Ability to work independently while also contributing effectively as part of a team. Strong written and verbal communication skills. Ability to follow documented procedures and contribute to documentation when needed. Ability to remain calm and professional while supporting users in urgent or stressful situations. Ability to identify opportunities for process improvement and communicate suggestions appropriately. Physical, Travel, and Work Requirements Ability to lift up to 50 pounds and move computer-related equipment such as desktops, monitors, printers, scanners, and audio/visual equipment. Ability to perform work that may require kneeling, crawling, bending, reaching overhead, and working under desks or in equipment areas. Ability to travel between ACP locations in Tucson, Oro Valley, Green Valley, and surrounding areas as needed. Valid driver's license, reliable transportation, and clean driving record required. Availability to occasionally work evenings, weekends, or participate in an after-hours support rotation. Education and Experience Requirements Associate degree in Computer Science, Information Technology, related field, or equivalent technical certification or work experience. Minimum of 2 years of experience supporting desktop users in a networked business environment. Experience using a helpdesk ticketing system preferred. Experience supporting users in a healthcare, clinical, or multi-site business environment preferred. Preferred Qualifications Experience with endpoint management, imaging, software deployment, or patch management tools. Experience supporting Microsoft 365, Exchange Online, OneDrive, Teams, and SharePoint. Experience with Active Directory user and computer administration. Experience supporting printers, scanners, label printers, and other clinical or office peripherals. Experience with mobile device support. Experience with remote support tools. Experience working with vendors for hardware, software, telecom, or service-related issues. Basic knowledge of Linux, web administration, IIS, Apache, PHP, or JavaScript is a plus but not required.
09/16/2026
Full time
Job Description Job Description Arizona Community Physicians IS Client Services Analyst Department Information Services Reports To Client Services Analyst Location Executive Central Business Office / ACP Locations Status Full-time Description Become part of Arizona Community Physicians (ACP), Arizona's largest and most successful physician-owned medical group. ACP is a patient-centered organization consisting of approximately 800 employees and 166 providers across family medicine, internal medicine, geriatrics, pediatrics, endocrinology, dermatology, and gynecology. ACP operates in 40+ locations of varying sizes throughout Tucson, Oro Valley, and Green Valley. Our Information Services Department is seeking a qualified candidate to join our collaborative Client Services team in delivering excellent technical support to ACP employees and clinical operations. This position is based at our Executive Central Business Office and supports users across ACP's administrative and clinical locations. Job Summary The IS Client Services Analyst provides first-level and intermediate technical support for endpoint computing hardware, software, peripherals, mobile devices, printers, and related systems. This role is responsible for responding to user requests, troubleshooting technical issues, supporting day-to-day operations, maintaining accurate documentation, and delivering a high level of customer service. The ideal candidate is technically capable, customer-focused, organized, and comfortable supporting users in both office and clinical environments. This position works under the direction of the Lead Client Services Technician and collaborates with other Information Services team members to resolve issues, complete service requests, and support technology projects. Essential Duties and Responsibilities Provides timely, professional, and courteous technical support to end users by phone, remote support tools, email, ticketing system, and in person. Troubleshoots and resolves issues related to desktops, laptops, virtual desktops, mobile devices, printers, scanners, peripherals, and common business applications. Supports Windows operating systems, Microsoft Office, Microsoft 365 applications, web browsers, Citrix-delivered Epic clinical applications, and other business software used throughout the organization. Performs user account support tasks such as password resets, account unlocks, access troubleshooting, and basic permissions support in accordance with ACP security procedures. Installs, configures, deploys, moves, and replaces endpoint hardware and related equipment. Assists with workstation imaging, software deployment, patching, hardware refreshes, and endpoint lifecycle activities. Maintains accurate records of support requests, troubleshooting steps, resolutions, asset assignments, and equipment movement. Tracks, updates, and maintains IT inventory including workstations, laptops, monitors, printers, mobile devices, and related equipment. Escalates complex or unresolved issues to the Lead Client Services Technician, Systems Administrators, vendors, or other appropriate resources. Communicates clearly with users, team members, vendors, and management regarding issue status, timelines, and resolution steps. Follows established technical procedures, documentation, security standards, and change control practices. Assists with onboarding and offboarding tasks, including workstation setup, equipment recovery, access coordination, and user support. Provides basic end-user training and guidance for standard hardware, software, security practices, and business applications. Travels to ACP clinic and business office locations as needed to provide onsite technical support. Participates in a rotating on-call schedule or after-hours support as required. Participates in IT projects and may assist with small-scale technology initiatives. Identifies recurring issues and suggests process, documentation, or technology improvements. Maintains professional knowledge by learning new technologies, tools, and procedures relevant to the role. Required Knowledge, Skills, and Abilities Working knowledge of Windows desktop operating systems in a corporate network environment. Basic understanding of Active Directory, user accounts, permissions, group membership, and password management. Familiarity with Microsoft Office and Microsoft 365 applications. Understanding of fundamental networking concepts including IP addressing, DNS, DHCP, Wi-Fi, VPN, and basic connectivity troubleshooting. Ability to troubleshoot hardware, software, printing, peripheral, and application issues. Strong customer service skills with the ability to communicate technical information to non-technical users. Ability to organize workload, prioritize support requests, and manage multiple tasks simultaneously. Ability to work independently while also contributing effectively as part of a team. Strong written and verbal communication skills. Ability to follow documented procedures and contribute to documentation when needed. Ability to remain calm and professional while supporting users in urgent or stressful situations. Ability to identify opportunities for process improvement and communicate suggestions appropriately. Physical, Travel, and Work Requirements Ability to lift up to 50 pounds and move computer-related equipment such as desktops, monitors, printers, scanners, and audio/visual equipment. Ability to perform work that may require kneeling, crawling, bending, reaching overhead, and working under desks or in equipment areas. Ability to travel between ACP locations in Tucson, Oro Valley, Green Valley, and surrounding areas as needed. Valid driver's license, reliable transportation, and clean driving record required. Availability to occasionally work evenings, weekends, or participate in an after-hours support rotation. Education and Experience Requirements Associate degree in Computer Science, Information Technology, related field, or equivalent technical certification or work experience. Minimum of 2 years of experience supporting desktop users in a networked business environment. Experience using a helpdesk ticketing system preferred. Experience supporting users in a healthcare, clinical, or multi-site business environment preferred. Preferred Qualifications Experience with endpoint management, imaging, software deployment, or patch management tools. Experience supporting Microsoft 365, Exchange Online, OneDrive, Teams, and SharePoint. Experience with Active Directory user and computer administration. Experience supporting printers, scanners, label printers, and other clinical or office peripherals. Experience with mobile device support. Experience with remote support tools. Experience working with vendors for hardware, software, telecom, or service-related issues. Basic knowledge of Linux, web administration, IIS, Apache, PHP, or JavaScript is a plus but not required.
Senior Operations Research Analyst
RedBeard Solutions Huntsville, Alabama
Job Description Job Description Senior Operations Research Analyst Location: Huntsville, Alabama Mode: Onsite Travel: None Number of openings: 1 Experience: 10+ years with BA/BS Education: Bachelor's degree Salary: $145k - $175k Start Date: Early September Clearance: Active Secret Position: Candidate will serve as the Sr Operations Research Analyst to an Army Product Office responsible for the development and defense of cost estimates to support acquisition decision-making. Candidates will plan, coordinate, and conduct independent cost analysis for the assigned program ensuring technical appropriateness, soundness, and accurate interpretation of results with regard to cost and budget. Perform the calculation and forecasting of the future costs of systems, projects/programs, resources, to support independent studies, funding decisions, and various management reviews (e.g., milestone reviews, budget reviews). Create and maintain lifecycle cost estimates in ACE-IT. Develop cost estimating methodologies based on available data sources. Perform the planning and development of controls and provide expert technical analyses, budgetary advice, and guidance regarding the development and implementation of resource allocations and plans in order to defend budget activities. Conduct analysis and provide recommendations by applying expert knowledge of a broad range of cost analysis strategies to include mathematics, statistical analysis, parametric and non-parametric analysis, computer modeling, regression analysis, and economic analysis. Coordinate with the PAE FIRES and PM IFMC Program Office Estimates for APBs and other milestone review documentation. Create documents and briefing charts that communicate current status and forecast on program with regard to cost. Receive and analyze Earned Value Management reports and make recommendations to Product Managers based on analysis. A bachelors degree in mathematics, statistics, or Operations Research is desired. -10+ years of relevant work experience is desired. -History of supporting and engaging executive level leadership. -High understanding of MS Office suite and ACE-IT cost modeling experience is required. -Knowledge of US Army acquisition processes and experience working and closing actions/taskers that are briefed to higher headquarters and executive leadership. -The successful candidate will be highly organized, flexible and must demonstrate attention to detail and the ability to meet suspense's. -Candidate must be able to work with minimum guidance in addressing actions, and then use their own knowledge, ingenuity, innovation and experience to complete the product. -Excellent written and verbal communications skills, people skills and enthusiasm are important, as well as the ability to handle a variety of tasks in a team environment. -Candidate must be a resident of Huntsville, Alabama or be willing to relocate to the Huntsville, Alabama area. -Position requires a Secret Security Clearance.
09/16/2026
Full time
Job Description Job Description Senior Operations Research Analyst Location: Huntsville, Alabama Mode: Onsite Travel: None Number of openings: 1 Experience: 10+ years with BA/BS Education: Bachelor's degree Salary: $145k - $175k Start Date: Early September Clearance: Active Secret Position: Candidate will serve as the Sr Operations Research Analyst to an Army Product Office responsible for the development and defense of cost estimates to support acquisition decision-making. Candidates will plan, coordinate, and conduct independent cost analysis for the assigned program ensuring technical appropriateness, soundness, and accurate interpretation of results with regard to cost and budget. Perform the calculation and forecasting of the future costs of systems, projects/programs, resources, to support independent studies, funding decisions, and various management reviews (e.g., milestone reviews, budget reviews). Create and maintain lifecycle cost estimates in ACE-IT. Develop cost estimating methodologies based on available data sources. Perform the planning and development of controls and provide expert technical analyses, budgetary advice, and guidance regarding the development and implementation of resource allocations and plans in order to defend budget activities. Conduct analysis and provide recommendations by applying expert knowledge of a broad range of cost analysis strategies to include mathematics, statistical analysis, parametric and non-parametric analysis, computer modeling, regression analysis, and economic analysis. Coordinate with the PAE FIRES and PM IFMC Program Office Estimates for APBs and other milestone review documentation. Create documents and briefing charts that communicate current status and forecast on program with regard to cost. Receive and analyze Earned Value Management reports and make recommendations to Product Managers based on analysis. A bachelors degree in mathematics, statistics, or Operations Research is desired. -10+ years of relevant work experience is desired. -History of supporting and engaging executive level leadership. -High understanding of MS Office suite and ACE-IT cost modeling experience is required. -Knowledge of US Army acquisition processes and experience working and closing actions/taskers that are briefed to higher headquarters and executive leadership. -The successful candidate will be highly organized, flexible and must demonstrate attention to detail and the ability to meet suspense's. -Candidate must be able to work with minimum guidance in addressing actions, and then use their own knowledge, ingenuity, innovation and experience to complete the product. -Excellent written and verbal communications skills, people skills and enthusiasm are important, as well as the ability to handle a variety of tasks in a team environment. -Candidate must be a resident of Huntsville, Alabama or be willing to relocate to the Huntsville, Alabama area. -Position requires a Secret Security Clearance.
Sr Operations Research Analyst
Our Company Huntsville, Alabama
Job Description Job Description Signalink, Inc. is seeking a motivated Senior Operations Research Analyst to join our expanding team in support of Army programs at Redstone Arsenal, Alabama. Candidate will serve as the Sr Operations Research Analyst to an Army Product Office responsible for the development and defense of cost estimates to support acquisition decision-making. Candidate will plan, coordinate, and conduct independent cost analysis for the assigned program ensuring technical appropriateness, soundness, and accurate interpretation of results with regard to cost and budget. Perform the calculation and forecasting of the future costs of systems, projects/programs, resources, to support independent studies, funding decisions, and various management reviews (e.g., milestone reviews, budget reviews). Create and maintain lifecycle cost estimates in ACE-IT. Develop cost estimating methodologies based on available data sources. Perform the planning and development of controls and provide expert technical analyses, budgetary advice, and guidance regarding the development and implementation of resource allocations and plans in order to defend budget activities. Conduct analysis and provide recommendations by applying expert knowledge of a broad range of cost analysis strategies to include mathematics, statistical analysis, parametric and non-parametric analysis, computer modeling, regression analysis, and economic analysis. Coordinate with the PAE FIRES and PM IFMC Program Office Estimates for APBs and other milestone review documentation. Create documents and briefing charts that communicate current status and forecast on program with regard to cost. Receive and analyze Earned Value Management reports and make recommendations to Product Manager based on analysis. At a minimum, the candidate must have: A bachelors degree in mathematics, statistics, or Operations Research is desired. History of supporting and engaging executive level leadership. Knowledge of US Army acquisition processes and experience working and closing actions/taskers that are briefed to higher headquarters and executive leadership. - Candidate must be able to work with minimum guidance in addressing actions, and then use their own knowledge, ingenuity, innovation and experience to complete the product. Candidate must be a resident of Huntsville, Alabama or be willing to relocate to the Huntsville, Alabama area. Position requires a Secret Security Clearance. Excellent written and verbal communication's skills, people skills and enthusiasm are important, as well as the ability to handle a variety of tasks in a team environment. The successful candidate will be highly organized, flexible and must demonstrate attention to detail and the ability to meet suspense's. High understanding of MS Office suite and ACE-IT cost modeling experience is required. 10+ years of relevant work experience is desired. What We Offer: Our industry-leading benefits package goes above and beyond competitive salary commensuration for those just beginning their career and seasoned professionals alike. Our comprehensive benefits package includes full coverage medical insurance, multiple retirement plan options, short- and long-term disability, life insurance, and work/life benefits including career development and recognition programs. Other perks we offer are flexible work schedules, company-sponsored events, and educational assistance. Disability Accommodation for Applicants: Signalink, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online systems and need accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at . Company Overview: Founded in 2005, Signalink is an SBA certified Service-Disabled Veteran Owned Small Business (SDVOSB) specializing in Engineering Design and Development, Prototyping, and Systems Integration to the Department of Defense, Aerospace, and Commercial Industries. AS9100D with ISO 9001:2015 certified with a commitment to excellence, Signalink provides the very best Information Engineering, Technical Solutions & Services and Operations support to our customers cost effectively and efficiently. We will accomplish everything we do in an ethical, honest, and professional manner. Signalink, Inc., provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit, based factors
09/16/2026
Full time
Job Description Job Description Signalink, Inc. is seeking a motivated Senior Operations Research Analyst to join our expanding team in support of Army programs at Redstone Arsenal, Alabama. Candidate will serve as the Sr Operations Research Analyst to an Army Product Office responsible for the development and defense of cost estimates to support acquisition decision-making. Candidate will plan, coordinate, and conduct independent cost analysis for the assigned program ensuring technical appropriateness, soundness, and accurate interpretation of results with regard to cost and budget. Perform the calculation and forecasting of the future costs of systems, projects/programs, resources, to support independent studies, funding decisions, and various management reviews (e.g., milestone reviews, budget reviews). Create and maintain lifecycle cost estimates in ACE-IT. Develop cost estimating methodologies based on available data sources. Perform the planning and development of controls and provide expert technical analyses, budgetary advice, and guidance regarding the development and implementation of resource allocations and plans in order to defend budget activities. Conduct analysis and provide recommendations by applying expert knowledge of a broad range of cost analysis strategies to include mathematics, statistical analysis, parametric and non-parametric analysis, computer modeling, regression analysis, and economic analysis. Coordinate with the PAE FIRES and PM IFMC Program Office Estimates for APBs and other milestone review documentation. Create documents and briefing charts that communicate current status and forecast on program with regard to cost. Receive and analyze Earned Value Management reports and make recommendations to Product Manager based on analysis. At a minimum, the candidate must have: A bachelors degree in mathematics, statistics, or Operations Research is desired. History of supporting and engaging executive level leadership. Knowledge of US Army acquisition processes and experience working and closing actions/taskers that are briefed to higher headquarters and executive leadership. - Candidate must be able to work with minimum guidance in addressing actions, and then use their own knowledge, ingenuity, innovation and experience to complete the product. Candidate must be a resident of Huntsville, Alabama or be willing to relocate to the Huntsville, Alabama area. Position requires a Secret Security Clearance. Excellent written and verbal communication's skills, people skills and enthusiasm are important, as well as the ability to handle a variety of tasks in a team environment. The successful candidate will be highly organized, flexible and must demonstrate attention to detail and the ability to meet suspense's. High understanding of MS Office suite and ACE-IT cost modeling experience is required. 10+ years of relevant work experience is desired. What We Offer: Our industry-leading benefits package goes above and beyond competitive salary commensuration for those just beginning their career and seasoned professionals alike. Our comprehensive benefits package includes full coverage medical insurance, multiple retirement plan options, short- and long-term disability, life insurance, and work/life benefits including career development and recognition programs. Other perks we offer are flexible work schedules, company-sponsored events, and educational assistance. Disability Accommodation for Applicants: Signalink, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online systems and need accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at . Company Overview: Founded in 2005, Signalink is an SBA certified Service-Disabled Veteran Owned Small Business (SDVOSB) specializing in Engineering Design and Development, Prototyping, and Systems Integration to the Department of Defense, Aerospace, and Commercial Industries. AS9100D with ISO 9001:2015 certified with a commitment to excellence, Signalink provides the very best Information Engineering, Technical Solutions & Services and Operations support to our customers cost effectively and efficiently. We will accomplish everything we do in an ethical, honest, and professional manner. Signalink, Inc., provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit, based factors
Senior Operations Research Analyst
ACQCENTRIC INC Huntsville, Alabama
Job Description Job Description Description: Position Description: Candidate will serve as the Sr Operations Research Analyst to an Army Product Office responsible for the development and defense of cost estimates to support acquisition decision-making. Candidate will plan, coordinate, and conduct independent cost analysis for the assigned program ensuring technical appropriateness, soundness, and accurate interpretation of results with regard to cost and budget. Perform the calculation and forecasting of the future costs of systems, projects/programs, resources, to support independent studies, funding decisions, and various management reviews (e.g., milestone reviews, budget reviews). Create and maintain lifecycle cost estimates in ACE-IT. Develop cost estimating methodologies based on available data sources. Perform the planning and development of controls and provide expert technical analyses, budgetary advice, and guidance regarding the development and implementation of resource allocations and plans in order to defend budget activities. Conduct analysis and provide recommendations by applying expert knowledge of a broad range of cost analysis strategies to include mathematics, statistical analysis, parametric and non-parametric analysis, computer modeling, regression analysis, and economic analysis. Coordinate with the PAE FIRES and PM IFMC Program Office Estimates for APBs and other milestone review documentation. Create documents and briefing charts that communicate current status and forecast on program with regard to cost. Receive and analyze Earned Value Management reports and make recommendations to Product Manager based on analysis. Requirements: Basic Qualifications: A bachelors degree in mathematics, statistics, or Operations Research is desired. -10+ years of relevant work experience is desired. -History of supporting and engaging executive level leadership. -High understanding of MS Office suite and ACE-IT cost modeling experience is required. -Knowledge of US Army acquisition processes and experience working and closing actions/taskers that are briefed to higher headquarters and executive leadership. -The successful candidate will be highly organized, flexible and must demonstrate attention to detail and the ability to meet suspense's. -Candidate must be able to work with minimum guidance in addressing actions, and then use their own knowledge, ingenuity, innovation and experience to complete the product. -Excellent written and verbal communication's skills, people skills and enthusiasm are important, as well as the ability to handle a variety of tasks in a team environment. -Candidate must be a resident of Huntsville, Alabama or be willing to relocate to the Huntsville, Alabama area. -Position requires a Secret Security Clearance.
09/16/2026
Full time
Job Description Job Description Description: Position Description: Candidate will serve as the Sr Operations Research Analyst to an Army Product Office responsible for the development and defense of cost estimates to support acquisition decision-making. Candidate will plan, coordinate, and conduct independent cost analysis for the assigned program ensuring technical appropriateness, soundness, and accurate interpretation of results with regard to cost and budget. Perform the calculation and forecasting of the future costs of systems, projects/programs, resources, to support independent studies, funding decisions, and various management reviews (e.g., milestone reviews, budget reviews). Create and maintain lifecycle cost estimates in ACE-IT. Develop cost estimating methodologies based on available data sources. Perform the planning and development of controls and provide expert technical analyses, budgetary advice, and guidance regarding the development and implementation of resource allocations and plans in order to defend budget activities. Conduct analysis and provide recommendations by applying expert knowledge of a broad range of cost analysis strategies to include mathematics, statistical analysis, parametric and non-parametric analysis, computer modeling, regression analysis, and economic analysis. Coordinate with the PAE FIRES and PM IFMC Program Office Estimates for APBs and other milestone review documentation. Create documents and briefing charts that communicate current status and forecast on program with regard to cost. Receive and analyze Earned Value Management reports and make recommendations to Product Manager based on analysis. Requirements: Basic Qualifications: A bachelors degree in mathematics, statistics, or Operations Research is desired. -10+ years of relevant work experience is desired. -History of supporting and engaging executive level leadership. -High understanding of MS Office suite and ACE-IT cost modeling experience is required. -Knowledge of US Army acquisition processes and experience working and closing actions/taskers that are briefed to higher headquarters and executive leadership. -The successful candidate will be highly organized, flexible and must demonstrate attention to detail and the ability to meet suspense's. -Candidate must be able to work with minimum guidance in addressing actions, and then use their own knowledge, ingenuity, innovation and experience to complete the product. -Excellent written and verbal communication's skills, people skills and enthusiasm are important, as well as the ability to handle a variety of tasks in a team environment. -Candidate must be a resident of Huntsville, Alabama or be willing to relocate to the Huntsville, Alabama area. -Position requires a Secret Security Clearance.
Senior Operations Research Analyst
KODA Technologies Inc. Huntsville, Alabama
Job Description Job Description Senior Operations Research AnalystCompany Overview:KODA is a people-first company and a three-time Fortune Best Workplace , Great Place to Work certified, a Best Place for Working Parents , and a seven-time Huntsville Best Places to Work winner.We're a small business making a big impact on national-priority missions in missile defense, hypersonics, DoD space, and civil space. At KODA, you'll find:Competitive pay & great benefitsCareer growth & professional developmentA culture of trust, integrity, and teamworkThe name KODA, meaning "allies," reflects our commitment to our people, our customers, and our community. Join us and build a career that matters!Position Overview:KODA Technologies is seeking a Senior Operations Research Analyst to support an Army Product Office responsible for the development and defense of cost estimates to support acquisition decision-making. Key Responsibilities:Plan, coordinate, and conduct independent cost analyses for assigned programs.Develop and maintain lifecycle cost estimates using ACE-IT.Create cost-estimating methodologies based on available data.Forecast costs for systems, programs, projects, and resources.Provide technical analysis, budget guidance, and resource allocation recommendations.Apply statistical, parametric, non-parametric, regression, computer modeling, and economic analysis techniques.Coordinate with PAE FIRES and the PM IFMC Program Office on Acquisition Program Baselines and milestone review documentation.Prepare documents and briefing charts that communicate program cost status and forecasts.Analyze Earned Value Management reports and provide recommendations to the Product Manager.Support budget reviews, milestone reviews, funding decisions, and executive-level briefings.Qualifications:Bachelor 's degree in mathematics, statistics, operations research, or a related field desired.10+ years of relevant experience desired.ACE-IT cost modeling experience required.Advanced proficiency with Microsoft Office.Knowledge of U.S. Army acquisition processes.Experience supporting executive leadership and completing high-level actions and taskers.Strong analytical, organizational, written, and verbal communication skills.Ability to manage multiple priorities, meet deadlines, and work independently with minimal guidance.Clearance: U.S. Citizenship and an active Secret ClearanceKODA Technologies Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. If you are unable to complete this application due to a disability, contact to ask for an accommodation or an alternative application process. Job Posted by ApplicantPro
09/16/2026
Full time
Job Description Job Description Senior Operations Research AnalystCompany Overview:KODA is a people-first company and a three-time Fortune Best Workplace , Great Place to Work certified, a Best Place for Working Parents , and a seven-time Huntsville Best Places to Work winner.We're a small business making a big impact on national-priority missions in missile defense, hypersonics, DoD space, and civil space. At KODA, you'll find:Competitive pay & great benefitsCareer growth & professional developmentA culture of trust, integrity, and teamworkThe name KODA, meaning "allies," reflects our commitment to our people, our customers, and our community. Join us and build a career that matters!Position Overview:KODA Technologies is seeking a Senior Operations Research Analyst to support an Army Product Office responsible for the development and defense of cost estimates to support acquisition decision-making. Key Responsibilities:Plan, coordinate, and conduct independent cost analyses for assigned programs.Develop and maintain lifecycle cost estimates using ACE-IT.Create cost-estimating methodologies based on available data.Forecast costs for systems, programs, projects, and resources.Provide technical analysis, budget guidance, and resource allocation recommendations.Apply statistical, parametric, non-parametric, regression, computer modeling, and economic analysis techniques.Coordinate with PAE FIRES and the PM IFMC Program Office on Acquisition Program Baselines and milestone review documentation.Prepare documents and briefing charts that communicate program cost status and forecasts.Analyze Earned Value Management reports and provide recommendations to the Product Manager.Support budget reviews, milestone reviews, funding decisions, and executive-level briefings.Qualifications:Bachelor 's degree in mathematics, statistics, operations research, or a related field desired.10+ years of relevant experience desired.ACE-IT cost modeling experience required.Advanced proficiency with Microsoft Office.Knowledge of U.S. Army acquisition processes.Experience supporting executive leadership and completing high-level actions and taskers.Strong analytical, organizational, written, and verbal communication skills.Ability to manage multiple priorities, meet deadlines, and work independently with minimal guidance.Clearance: U.S. Citizenship and an active Secret ClearanceKODA Technologies Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. If you are unable to complete this application due to a disability, contact to ask for an accommodation or an alternative application process. Job Posted by ApplicantPro
EDI Analyst - Senior
RealTruck Group Inc Ann Arbor, Michigan
Job Description Job Description POSITION SUMMARY The Senior EDI Analyst will be responsible for enabling and managing EDI for multiple locations. This role will handle EDI trading partner setup requests, analyze requirements, and create envelopes, connections, maps, and other objects as necessary to facilitate automatic translation and transmission of data to and from RealTruck ERP systems. This position will troubleshoot and maintain existing setups and trading partner relationships. CORE FUNCTIONS EDI Design and Set Up: Analyze, design, develop, test, and implement new maps, business processes, and interfaces for intercompany and customer facing EDI. Application Management: Manage and maintain B2B Integrator application (patches, upgrades, etc.) in a Windows Server environment. System Management : Set up, configure, and maintain the EDI Dashboard. Integration and Onboarding: Collaborate with internal departments, customers, suppliers, business analyst, and trading partners to establish EDI connections. Assist with the onboarding process for new partners inclusive of spec acquisition and unique requirements. EDI Document Queue Management: Working with the IT Director, prioritize the EDI project queue to ensure that projects are properly sequenced and distributed. Document Processing: Monitor and oversee the processing of EDI documents, such as purchase orders, invoices, and shipping notifications. Assist with troubleshooting issues that arise during document exchange. Issue Resolution: Identify and address technical problems, errors, or discrepancies related to EDI transactions. Work with relevant stakeholders to resolve issues promptly to prevent disruptions in business operations. Training and Support: Provide training and support to internal teams and external partners on EDI processes, procedures, and best practices. Address inquiries and offer guidance on using the EDI system effectively. Continuous Improvement: Identify opportunities for process improvements and automation within the EDI system. Streamline workflows to enhance efficiency and reduce manual intervention. Documentation: Maintain thorough documentation of EDI processes, configurations, and communication protocols. This documentation helps with troubleshooting, knowledge transfer, and process consistency. Communication: Facilitate effective communication between different departments and external partners involved in EDI transactions. Act as a liaison to address any communication gaps or misunderstandings. Reporting: Generate reports and analytics related to EDI transactions, performance, and trends. Provide insights to management for decision-making and process optimization. MINIMUM QUALIFICATIONS & REQUIREMENTS Education and Experience Bachelor's degree with preferred concentration in Computer Science or MIS or equivalent experience, required. 5+ years of experience working as an EDI analyst, must have experience creating mapping documents, required. 2+ years of experience working with ERP systems, required. 2+ years working with X12 documents, experience in the automotive industry a strong plus. 3+ years of experience in EDI Development, SQL or scripting experience a plus. Experience in STEDI and B2B preferred. Familiarity with XML files and standard EDI documents. Required Licenses None. Skills, Abilities, and Knowledge Skilled in Microsoft Office products. Ability to create and execute project plans. Excellent interpersonal skills and ability to interact effectively with a broad spectrum of team members. Excellent organizational, planning, problem-solving and analytical skills. Excellent verbal and written communication skills. Ability to analyze EDI and ERP data related issues. Travel Minimal travel may be required; 10% or less. COMPETENCIES - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan. - Follows policies and procedures; Completes tasks correctly and on time; Supports organization's goals and values; Supports affirmative actions and respects diversity. - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. - Balances team and individual responsibilities; Exhibits objectivity and openness to other views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. SUPERVISOR RESPONSIBILITIES This position is an Individual Contributor: working team member with no oversight of others and no management responsibilities. PHYSICAL REQUIREMENTS This position is subject to sedentary work; Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involved sitting most of the time. Walking and standing are required only occasionally. Physical Activities This position is subject to the following physical activities: talking, hearing, and the use of hands and wrists in a repetitive motion. Visual Acuity The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes. Working Conditions This position operates in a professional office environment. This role routinely uses standard office equipment. Perks That Go the Extra Mile : At RealTruck, we take care of our people-because they drive our success. Enjoy great benefits like medical, dental, and vision coverage, company-paid life insurance and disability, and a 401(k) with company match (eligible the first of the month after you start). Need balance? We've got wellbeing days and parental leave. Want to grow? Take advantage of educational reimbursement. Plus, earn referral bonuses and score exclusive employee discounts on RealTruck products. Great benefits. Great people. Even better careers. RealTruck is the premier manufacturer and digital destination of accessories for truck, Jeep , Bronco and off-road enthusiasts around the world. Globally headquartered in Ann Arbor, Michigan, RealTruck's 6,000+ associates operate from 35+ facilities across four continents. RealTruck's industry leading product portfolio, which includes the Husky Liners total vehicle protection brand, boasts over 1,000 patents and pending applications. The company's omni-channel retail approach delivers a seamless consumer experience online at as well as through its 12,000+ dealer network and automotive (OEM) partnerships.
09/16/2026
Full time
Job Description Job Description POSITION SUMMARY The Senior EDI Analyst will be responsible for enabling and managing EDI for multiple locations. This role will handle EDI trading partner setup requests, analyze requirements, and create envelopes, connections, maps, and other objects as necessary to facilitate automatic translation and transmission of data to and from RealTruck ERP systems. This position will troubleshoot and maintain existing setups and trading partner relationships. CORE FUNCTIONS EDI Design and Set Up: Analyze, design, develop, test, and implement new maps, business processes, and interfaces for intercompany and customer facing EDI. Application Management: Manage and maintain B2B Integrator application (patches, upgrades, etc.) in a Windows Server environment. System Management : Set up, configure, and maintain the EDI Dashboard. Integration and Onboarding: Collaborate with internal departments, customers, suppliers, business analyst, and trading partners to establish EDI connections. Assist with the onboarding process for new partners inclusive of spec acquisition and unique requirements. EDI Document Queue Management: Working with the IT Director, prioritize the EDI project queue to ensure that projects are properly sequenced and distributed. Document Processing: Monitor and oversee the processing of EDI documents, such as purchase orders, invoices, and shipping notifications. Assist with troubleshooting issues that arise during document exchange. Issue Resolution: Identify and address technical problems, errors, or discrepancies related to EDI transactions. Work with relevant stakeholders to resolve issues promptly to prevent disruptions in business operations. Training and Support: Provide training and support to internal teams and external partners on EDI processes, procedures, and best practices. Address inquiries and offer guidance on using the EDI system effectively. Continuous Improvement: Identify opportunities for process improvements and automation within the EDI system. Streamline workflows to enhance efficiency and reduce manual intervention. Documentation: Maintain thorough documentation of EDI processes, configurations, and communication protocols. This documentation helps with troubleshooting, knowledge transfer, and process consistency. Communication: Facilitate effective communication between different departments and external partners involved in EDI transactions. Act as a liaison to address any communication gaps or misunderstandings. Reporting: Generate reports and analytics related to EDI transactions, performance, and trends. Provide insights to management for decision-making and process optimization. MINIMUM QUALIFICATIONS & REQUIREMENTS Education and Experience Bachelor's degree with preferred concentration in Computer Science or MIS or equivalent experience, required. 5+ years of experience working as an EDI analyst, must have experience creating mapping documents, required. 2+ years of experience working with ERP systems, required. 2+ years working with X12 documents, experience in the automotive industry a strong plus. 3+ years of experience in EDI Development, SQL or scripting experience a plus. Experience in STEDI and B2B preferred. Familiarity with XML files and standard EDI documents. Required Licenses None. Skills, Abilities, and Knowledge Skilled in Microsoft Office products. Ability to create and execute project plans. Excellent interpersonal skills and ability to interact effectively with a broad spectrum of team members. Excellent organizational, planning, problem-solving and analytical skills. Excellent verbal and written communication skills. Ability to analyze EDI and ERP data related issues. Travel Minimal travel may be required; 10% or less. COMPETENCIES - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan. - Follows policies and procedures; Completes tasks correctly and on time; Supports organization's goals and values; Supports affirmative actions and respects diversity. - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. - Balances team and individual responsibilities; Exhibits objectivity and openness to other views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. SUPERVISOR RESPONSIBILITIES This position is an Individual Contributor: working team member with no oversight of others and no management responsibilities. PHYSICAL REQUIREMENTS This position is subject to sedentary work; Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involved sitting most of the time. Walking and standing are required only occasionally. Physical Activities This position is subject to the following physical activities: talking, hearing, and the use of hands and wrists in a repetitive motion. Visual Acuity The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes. Working Conditions This position operates in a professional office environment. This role routinely uses standard office equipment. Perks That Go the Extra Mile : At RealTruck, we take care of our people-because they drive our success. Enjoy great benefits like medical, dental, and vision coverage, company-paid life insurance and disability, and a 401(k) with company match (eligible the first of the month after you start). Need balance? We've got wellbeing days and parental leave. Want to grow? Take advantage of educational reimbursement. Plus, earn referral bonuses and score exclusive employee discounts on RealTruck products. Great benefits. Great people. Even better careers. RealTruck is the premier manufacturer and digital destination of accessories for truck, Jeep , Bronco and off-road enthusiasts around the world. Globally headquartered in Ann Arbor, Michigan, RealTruck's 6,000+ associates operate from 35+ facilities across four continents. RealTruck's industry leading product portfolio, which includes the Husky Liners total vehicle protection brand, boasts over 1,000 patents and pending applications. The company's omni-channel retail approach delivers a seamless consumer experience online at as well as through its 12,000+ dealer network and automotive (OEM) partnerships.
Senior Operations Analyst (Navy MIW/MCM/MIREM)
THOR Solutions, LLC San Diego, California
Job Description Job Description THOR Solutions is actively seeking a Senior Operations Analyst to support the US Navy Mine Warfare Readiness and Effectiveness Measuring (MIREM) Program at Surface and Mine Warfighting Development Center (SMWDC) in San Diego, CA. The MIREM program assesses the readiness and effectiveness of sensors, systems, weapons, and countermeasures employed by individual and groups of platforms to meet specified objectives in tactically and operationally relevant environments. An ideal candidate will have a background in operations research/analysis, statistics, and data analysis in a US Navy environment, especially in a MIW/Mine Countermeasures (MCM) setting. Typical Responsibilities: Evaluate warfighting gap technical solutions using MOEs/MOPs across warfare areas and quantifiably prioritize their suitability and feasibility. Conducts statistical trend analysis on sensor, systems, weapon and countermeasure data across warfare areas and ascertain system performance against warfighting requirements. Investigates the validity of probabilistic models and algorithms manifesting as capabilities in proposed warfighting gap solutions. Ensures the design and execution of M&S studies meet the specified objectives. Communicates prioritized suitability of warfighting gap solutions in oral and written formats to representatives of naval commands, engineering labs, and program offices. Provides insight during ad hoc workshops and conferences and responds to statistical queries of systems performance. Supervises the performance of other analysts and data engineers. Location: Onsite at Surface and Mine Warfighting Development Center (SMWDC)in San Diego, CA. Travel Requirements: Up to 20% travel is anticipated to include CONUS and OCONUS locations. Typical Physical Activity: Primarily desk/computer work in an office environment. Periodic visits to waterfront/shipboard environments. May involve: repetitive motion, traversing shipboard environments (e.g., confined spaces, ladders, hatches), speaking or vision. Typical Pay Range: The anticipated pay range for this position in the identified location(s) is $90,000 - $100,000/year. Actual compensation offered will be based upon individual factors including education, qualifications, and experience. Existing Security Clearance Required: This position requires a DoD Secret security clearance. A qualified candidate must already possess an active or interim security clearance. A candidate with especially strong, relevant experience but no active security clearance may still be considered, but work start would be dependent upon a new Secret clearance being awarded. Required Knowledge, Skills, and Abilities: Masters degree in Mathematics, Statistics, Operational Research, or similar field. Six (6) years experience leading analysis teams. Four (4) years experience in operational research, operations analysis, applied math, and statistics. Excellent analytical problem-solving skills. Experience in the use of analytical software tools such as Matlab, Statistical Analysis Software, and Microsoft Excel. Proficient with common productivity software, including the Microsoft Office suite. Excellent communication skills. Benefit Offerings: Along with competitive pay, THOR offers a comprehensive benefits package including: Paid Time Off (accrued) Paid Holidays 401(k) with employer match and Traditional/Roth options Medical Insurance (3 plan options) TRICARE Supplemental Coverage for TRICARE-eligible individuals Dental Insurance (2 plan options) Vision Insurance Plan (2 plan options) Healthcare and Dependent Care Flexible Spending Accounts (FSAs) Commuter/Transit Benefits Basic Life/AD&D Insurance for employee Additional Life Insurance options for employee + family Short-Term and Long-Term Disability Insurance Pet Benefits Legal Plan ID Theft Protection Plan Employee Assistant Plan and Work-Life Program Voluntary Leave Transfer Program Tuition Reimbursement Program Employee Referral Program Please be aware that many of our positions require an existing security clearance or the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. Applicants to cleared positions who lack clearance eligibility will not be considered. Founded in 2009, THOR Solutions, LLC (THOR) is a rapidly growing Center for Veteran's Excellence (CVE) verified Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security, federal civilian agencies and commercial maritime industry, worldwide. THOR provides innovative and tailored expertise in multidisciplinary engineering, project and program management, business and financial management, technical support, integrated logistics support, training support, fleet support, corporate operations support, assessments and studies. THOR is privileged to deliver service solutions to the nation's most complex military, public sector and industry challenges. THOR is proud to be an Equal Opportunity Employer, including veterans and individuals with disabilities . THOR considers all qualified applicants for employment without regard to legally protected characteristics. This policy applies to all terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part the employment selection process, please contact us at or . Powered by JazzHR 0tpaGj9GcX
09/16/2026
Full time
Job Description Job Description THOR Solutions is actively seeking a Senior Operations Analyst to support the US Navy Mine Warfare Readiness and Effectiveness Measuring (MIREM) Program at Surface and Mine Warfighting Development Center (SMWDC) in San Diego, CA. The MIREM program assesses the readiness and effectiveness of sensors, systems, weapons, and countermeasures employed by individual and groups of platforms to meet specified objectives in tactically and operationally relevant environments. An ideal candidate will have a background in operations research/analysis, statistics, and data analysis in a US Navy environment, especially in a MIW/Mine Countermeasures (MCM) setting. Typical Responsibilities: Evaluate warfighting gap technical solutions using MOEs/MOPs across warfare areas and quantifiably prioritize their suitability and feasibility. Conducts statistical trend analysis on sensor, systems, weapon and countermeasure data across warfare areas and ascertain system performance against warfighting requirements. Investigates the validity of probabilistic models and algorithms manifesting as capabilities in proposed warfighting gap solutions. Ensures the design and execution of M&S studies meet the specified objectives. Communicates prioritized suitability of warfighting gap solutions in oral and written formats to representatives of naval commands, engineering labs, and program offices. Provides insight during ad hoc workshops and conferences and responds to statistical queries of systems performance. Supervises the performance of other analysts and data engineers. Location: Onsite at Surface and Mine Warfighting Development Center (SMWDC)in San Diego, CA. Travel Requirements: Up to 20% travel is anticipated to include CONUS and OCONUS locations. Typical Physical Activity: Primarily desk/computer work in an office environment. Periodic visits to waterfront/shipboard environments. May involve: repetitive motion, traversing shipboard environments (e.g., confined spaces, ladders, hatches), speaking or vision. Typical Pay Range: The anticipated pay range for this position in the identified location(s) is $90,000 - $100,000/year. Actual compensation offered will be based upon individual factors including education, qualifications, and experience. Existing Security Clearance Required: This position requires a DoD Secret security clearance. A qualified candidate must already possess an active or interim security clearance. A candidate with especially strong, relevant experience but no active security clearance may still be considered, but work start would be dependent upon a new Secret clearance being awarded. Required Knowledge, Skills, and Abilities: Masters degree in Mathematics, Statistics, Operational Research, or similar field. Six (6) years experience leading analysis teams. Four (4) years experience in operational research, operations analysis, applied math, and statistics. Excellent analytical problem-solving skills. Experience in the use of analytical software tools such as Matlab, Statistical Analysis Software, and Microsoft Excel. Proficient with common productivity software, including the Microsoft Office suite. Excellent communication skills. Benefit Offerings: Along with competitive pay, THOR offers a comprehensive benefits package including: Paid Time Off (accrued) Paid Holidays 401(k) with employer match and Traditional/Roth options Medical Insurance (3 plan options) TRICARE Supplemental Coverage for TRICARE-eligible individuals Dental Insurance (2 plan options) Vision Insurance Plan (2 plan options) Healthcare and Dependent Care Flexible Spending Accounts (FSAs) Commuter/Transit Benefits Basic Life/AD&D Insurance for employee Additional Life Insurance options for employee + family Short-Term and Long-Term Disability Insurance Pet Benefits Legal Plan ID Theft Protection Plan Employee Assistant Plan and Work-Life Program Voluntary Leave Transfer Program Tuition Reimbursement Program Employee Referral Program Please be aware that many of our positions require an existing security clearance or the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. Applicants to cleared positions who lack clearance eligibility will not be considered. Founded in 2009, THOR Solutions, LLC (THOR) is a rapidly growing Center for Veteran's Excellence (CVE) verified Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security, federal civilian agencies and commercial maritime industry, worldwide. THOR provides innovative and tailored expertise in multidisciplinary engineering, project and program management, business and financial management, technical support, integrated logistics support, training support, fleet support, corporate operations support, assessments and studies. THOR is privileged to deliver service solutions to the nation's most complex military, public sector and industry challenges. THOR is proud to be an Equal Opportunity Employer, including veterans and individuals with disabilities . THOR considers all qualified applicants for employment without regard to legally protected characteristics. This policy applies to all terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part the employment selection process, please contact us at or . Powered by JazzHR 0tpaGj9GcX

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